2022 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 45 49 1 3 1 0 0 94 4 69
2020 CS-02 48 52 0 0 0 0 0 100 0 21
2020 CS-03 33 59 0 4 4 0 0 93 7 27
2020 CS-04 57 36 0 7 0 0 0 93 7 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 26 6 1 1 0 0 91 3 68
2020 CS-02 76 19 0 5 0 0 0 95 5 21
2020 CS-03 65 27 8 0 0 0 0 92 0 26
2020 CS-04 50 36 7 0 7 0 0 86 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 42 36 9 6 3 1 3 82 9 69
2020 CS-02 48 33 19 0 0 0 0 81 0 21
2020 CS-03 44 37 4 4 4 4 4 88 8 27
2020 CS-04 29 36 7 21 0 0 7 69 23 14
2019 CS 42 34 11 5 8 0 0 76 13 38
2019 CS-03 47 35 0 12 6 0 0 82 18 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 37 28 18 15 3 0 0 65 18 68
2020 CS-02 35 35 30 0 0 0 0 70 0 20
2020 CS-03 37 33 11 15 4 0 0 70 19 27
2020 CS-04 43 7 21 29 0 0 0 50 29 14
2019 CS 50 18 13 16 3 0 0 68 18 38
2019 CS-03 53 12 12 18 6 0 0 65 24 17
2018 CS 37 44 4 7 4 4 0 85 12 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 41 44 7 6 0 0 1 87 6 68
2020 CS-02 33 48 19 0 0 0 0 81 0 21
2020 CS-03 44 52 0 4 0 0 0 96 4 27
2020 CS-04 38 38 0 15 0 0 8 83 17 13
2019 CS 53 34 11 0 3 0 0 87 3 38
2019 CS-03 47 29 24 0 0 0 0 76 0 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 46 35 10 6 3 0 0 81 9 68
2020 CS-02 52 29 10 10 0 0 0 81 10 21
2020 CS-03 48 41 7 0 4 0 0 89 4 27
2020 CS-04 31 38 23 8 0 0 0 69 8 13
2019 CS 46 30 16 5 3 0 0 76 8 37
2019 CS-03 35 35 24 6 0 0 0 71 6 17
2018 CS 35 31 15 8 12 0 0 65 19 26

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 45 13 1 1 0 0 84 3 69
2020 CS-02 38 48 14 0 0 0 0 86 0 21
2020 CS-03 41 44 11 4 0 0 0 85 4 27
2020 CS-04 43 50 7 0 0 0 0 93 0 14
2019 CS 42 29 16 5 8 0 0 71 13 38
2019 CS-03 41 35 12 12 0 0 0 76 12 17
2018 CS 42 46 8 4 0 0 0 88 4 26

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 35 45 17 3 0 0 0 80 3 69
2020 CS-02 33 43 24 0 0 0 0 76 0 21
2020 CS-03 41 41 11 7 0 0 0 81 7 27
2020 CS-04 29 71 0 0 0 0 0 100 0 14
2019 CS 38 27 19 11 3 3 0 67 14 37
2019 CS-03 38 31 19 13 0 0 0 69 13 16
2018 CS 26 48 19 7 0 0 0 74 7 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 45 12 3 1 0 0 84 4 69
2020 CS-02 33 48 19 0 0 0 0 81 0 21
2020 CS-03 48 44 0 7 0 0 0 93 7 27
2020 CS-04 36 43 21 0 0 0 0 79 0 14
2019 CS 39 25 14 17 6 0 0 64 22 36
2019 CS-03 40 27 13 20 0 0 0 67 20 15
2018 CS 30 44 22 4 0 0 0 74 4 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 59 31 7 1 1 0 0 90 3 68
2020 CS-02 52 33 10 5 0 0 0 86 5 21
2020 CS-03 67 30 0 0 4 0 0 96 4 27
2020 CS-04 54 31 15 0 0 0 0 85 0 13
2019 CS 43 41 8 8 0 0 0 84 8 37
2019 CS-03 38 50 0 13 0 0 0 88 13 16
2018 CS 59 37 4 0 0 0 0 96 0 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 50 35 12 3 0 0 0 85 3 68
2020 CS-02 52 33 14 0 0 0 0 86 0 21
2020 CS-03 54 31 12 4 0 0 0 85 4 26
2020 CS-04 50 43 0 7 0 0 0 93 7 14
2019 CS 43 30 11 5 11 0 0 73 16 37
2019 CS-03 44 38 6 6 6 0 0 81 13 16
2018 CS 33 48 11 7 0 0 0 81 7 27

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 64 23 13 0 0 0 0 87 0 69
2020 CS-02 62 19 19 0 0 0 0 81 0 21
2020 CS-03 74 19 7 0 0 0 0 93 0 27
2020 CS-04 57 29 14 0 0 0 0 86 0 14
2019 CS 54 30 5 11 0 0 0 84 11 37
2019 CS-03 50 38 0 13 0 0 0 88 13 16
2018 CS 69 27 4 0 0 0 0 96 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 46 39 10 3 1 0 0 86 4 69
2020 CS-02 48 43 10 0 0 0 0 90 0 21
2020 CS-03 48 41 4 4 4 0 0 89 7 27
2020 CS-04 43 50 0 7 0 0 0 93 7 14
2019 CS 40 31 3 17 9 0 0 71 26 35
2019 CS-03 40 33 7 20 0 0 0 73 20 15
2018 CS 46 42 8 4 0 0 0 88 4 26

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 46 38 10 4 1 0 0 84 6 69
2020 CS-02 38 48 10 5 0 0 0 86 5 21
2020 CS-03 56 33 4 4 4 0 0 89 7 27
2020 CS-04 43 50 0 7 0 0 0 93 7 14
2019 CS 41 22 16 8 14 0 0 62 22 37
2019 CS-03 44 25 19 6 6 0 0 69 13 16
2018 CS 50 38 12 0 0 0 0 88 0 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 42 42 9 4 3 0 0 84 7 69
2020 CS-02 33 57 10 0 0 0 0 90 0 21
2020 CS-03 48 37 4 4 7 0 0 85 11 27
2020 CS-04 36 50 7 7 0 0 0 86 7 14
2019 CS 45 32 13 8 3 0 0 76 11 38
2019 CS-03 41 35 12 12 0 0 0 76 12 17
2018 CS 38 27 23 8 4 0 0 65 12 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 49 39 10 1 0 0 0 88 1 69
2020 CS-02 48 38 14 0 0 0 0 86 0 21
2020 CS-03 52 41 4 4 0 0 0 93 4 27
2020 CS-04 43 43 14 0 0 0 0 86 0 14
2019 CS 50 29 11 8 3 0 0 79 11 38
2019 CS-03 53 29 6 12 0 0 0 82 12 17
2018 CS 48 41 7 4 0 0 0 89 4 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 37 34 19 4 4 1 0 72 9 68
2020 CS-02 38 38 19 5 0 0 0 76 5 21
2020 CS-03 54 31 12 0 4 0 0 85 4 26
2020 CS-04 14 36 36 7 7 0 0 50 14 14
2019 CS 19 46 32 3 0 0 0 65 3 37
2019 CS-03 13 50 38 0 0 0 0 63 0 16
2018 CS 33 30 26 4 7 0 0 63 11 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 10 29 30 22 4 3 1 27 41 69
2020 CS-02 5 24 29 29 10 0 5 40 30 21
2020 CS-03 15 26 33 22 4 0 0 26 41 27
2020 CS-04 14 36 36 14 0 0 0 14 50 14
2019 CS 21 26 37 13 3 0 0 16 47 38
2019 CS-03 18 35 41 6 0 0 0 6 53 17
2018 CS 15 33 26 19 7 0 0 26 48 27

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 9 23 35 22 6 4 1 29 34 69
2020 CS-02 10 14 33 24 10 5 5 37 26 21
2020 CS-03 11 15 41 26 7 0 0 33 26 27
2020 CS-04 7 57 29 7 0 0 0 7 64 14
2019 CS 13 21 34 26 5 0 0 32 34 38
2019 CS-03 0 29 41 24 6 0 0 29 29 17
2018 CS 11 19 37 19 15 0 0 33 30 27

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 3 21 24 34 16 1 1 52 24 68
2020 CS-02 5 5 24 38 24 0 5 65 10 21
2020 CS-03 0 26 19 37 19 0 0 56 26 27
2020 CS-04 7 36 36 21 0 0 0 21 43 14
2019 CS 11 14 43 22 11 0 0 32 24 37
2019 CS-03 12 24 41 18 6 0 0 24 35 17
2018 CS 15 33 15 22 15 0 0 37 48 27

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 7 23 26 26 13 3 1 41 32 69
2020 CS-02 0 24 19 24 24 5 5 53 26 21
2020 CS-03 11 15 30 33 11 0 0 44 26 27
2020 CS-04 7 36 43 14 0 0 0 14 43 14
2019 CS 11 16 42 18 11 3 0 30 27 38
2019 CS-03 6 24 47 12 12 0 0 24 29 17
2018 CS 19 26 19 15 22 0 0 37 44 27

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 3 10 25 33 22 4 3 59 14 69
2020 CS-02 0 14 29 24 19 5 10 50 17 21
2020 CS-03 4 7 11 41 33 4 0 77 12 27
2020 CS-04 0 14 36 36 14 0 0 50 14 14
2019 CS 5 24 32 26 13 0 0 39 29 38
2019 CS-03 0 18 47 18 18 0 0 35 18 17
2018 CS 15 15 33 22 15 0 0 37 30 27

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 12 14 38 26 9 0 1 35 26 69
2020 CS-02 5 5 48 14 24 0 5 40 10 21
2020 CS-03 11 19 37 30 4 0 0 33 30 27
2020 CS-04 7 29 43 21 0 0 0 21 36 14
2019 CS 11 21 34 24 3 5 3 29 34 38
2019 CS-03 0 18 47 18 6 6 6 27 20 17
2018 CS 15 22 37 15 11 0 0 26 37 27

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 3 12 25 42 17 0 1 60 15 69
2020 CS-02 0 14 14 43 24 0 5 70 15 21
2020 CS-03 4 11 22 48 15 0 0 63 15 27
2020 CS-04 0 14 36 43 7 0 0 50 14 14
2019 CS 5 8 18 55 13 0 0 68 13 38
2019 CS-03 0 18 29 41 12 0 0 53 18 17
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 33 13 3 4 3 4 78 8 69
2020 CS-02 33 33 14 5 0 5 10 78 6 21
2020 CS-03 48 30 15 0 7 0 0 78 7 27
2020 CS-04 29 50 14 0 0 0 7 85 0 14
2019 CS 37 32 21 5 5 0 0 68 11 38
2019 CS-03 35 29 35 0 0 0 0 65 0 17
2018 CS 30 33 7 15 11 4 0 65 27 27

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 29 7 3 1 3 0 88 4 69
2020 CS-02 48 38 10 5 0 0 0 86 5 21
2020 CS-03 67 19 7 4 4 0 0 85 7 27
2020 CS-04 64 36 0 0 0 0 0 100 0 14
2019 CS 53 32 8 5 3 0 0 84 8 38
2019 CS-03 47 35 0 12 6 0 0 82 18 17
2018 CS 31 38 8 19 0 4 0 72 20 26

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 26 3 4 0 1 0 93 4 69
2020 CS-02 81 14 5 0 0 0 0 95 0 21
2020 CS-03 67 30 0 4 0 0 0 96 4 27
2020 CS-04 57 36 7 0 0 0 0 93 0 14
2019 CS 39 39 11 11 0 0 0 79 11 38
2019 CS-03 29 47 12 12 0 0 0 76 12 17
2018 CS 37 41 7 11 4 0 0 78 15 27

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 54 34 10 0 0 1 0 90 0 68
2020 CS-02 43 48 10 0 0 0 0 90 0 21
2020 CS-03 69 23 8 0 0 0 0 92 0 26
2020 CS-04 57 21 21 0 0 0 0 79 0 14
2019 CS 39 37 11 8 3 3 0 78 11 38
2019 CS-03 41 29 12 12 6 0 0 71 18 17
2018 CS 44 44 11 0 0 0 0 89 0 27
Top of page

My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 25 9 3 1 1 0 87 4 69
2020 CS-02 52 43 5 0 0 0 0 95 0 21
2020 CS-03 56 26 7 7 4 0 0 81 11 27
2020 CS-04 79 7 14 0 0 0 0 86 0 14
2019 CS 55 29 13 0 0 3 0 86 0 38
2019 CS-03 53 29 18 0 0 0 0 82 0 17

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 49 38 12 0 1 0 0 87 1 69
2020 CS-02 33 52 14 0 0 0 0 86 0 21
2020 CS-03 52 37 7 0 4 0 0 89 4 27
2020 CS-04 64 21 14 0 0 0 0 86 0 14
2019 CS 47 34 11 5 3 0 0 82 8 38
2019 CS-03 41 41 18 0 0 0 0 82 0 17
2018 CS 44 37 4 11 4 0 0 81 15 27

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 30 10 0 1 1 0 88 1 69
2020 CS-02 52 33 14 0 0 0 0 86 0 21
2020 CS-03 63 26 7 0 4 0 0 89 4 27
2020 CS-04 57 36 7 0 0 0 0 93 0 14

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 54 29 14 1 1 0 0 83 3 69
2020 CS-02 48 38 10 5 0 0 0 86 5 21
2020 CS-03 52 33 11 0 4 0 0 85 4 27
2020 CS-04 64 21 14 0 0 0 0 86 0 14
2019 CS 53 24 13 5 3 3 0 78 8 38
2019 CS-03 41 29 24 6 0 0 0 71 6 17
2018 CS 46 38 12 0 4 0 0 85 4 26

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 64 25 4 4 3 0 0 88 7 69
2020 CS-02 57 29 10 0 5 0 0 86 5 21
2020 CS-03 63 30 0 4 4 0 0 93 7 27
2020 CS-04 79 14 0 7 0 0 0 93 7 14
2019 CS 58 21 5 16 0 0 0 79 16 38
2019 CS-03 53 24 12 12 0 0 0 76 12 17
2018 CS 52 15 26 4 4 0 0 67 7 27

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 CS 76 11 11 3 0 0 0 87 3 38
2019 CS-03 76 6 12 6 0 0 0 82 6 17
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 43 35 10 4 1 6 0 83 6 69
2020 CS-02 48 38 5 10 0 0 0 86 10 21
2020 CS-03 44 26 15 4 4 7 0 76 8 27
2020 CS-04 43 57 0 0 0 0 0 100 0 14
2019 CS 45 21 13 8 11 3 0 68 19 38
2019 CS-03 47 18 24 6 6 0 0 65 12 17
2018 CS 22 37 7 22 7 4 0 62 31 27

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 40 34 12 10 1 3 0 76 12 68
2020 CS-02 50 25 20 5 0 0 0 75 5 20
2020 CS-03 37 37 7 11 4 4 0 77 15 27
2020 CS-04 36 50 7 7 0 0 0 86 7 14
2019 CS 32 32 13 11 8 5 0 67 19 38
2019 CS-03 24 41 18 12 6 0 0 65 18 17
2018 CS 15 42 23 19 0 0 0 58 19 26

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 24 43 16 7 3 7 0 71 11 68
2020 CS-02 24 52 19 0 0 5 0 80 0 21
2020 CS-03 19 42 15 12 4 8 0 67 17 26
2020 CS-04 29 43 14 7 7 0 0 71 14 14
2019 CS 24 29 16 11 16 5 0 56 28 38
2019 CS-03 24 35 12 18 12 0 0 59 29 17
2018 CS 11 26 26 22 7 7 0 40 32 27

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 23 42 16 13 1 4 0 68 15 69
2020 CS-02 19 62 10 10 0 0 0 81 10 21
2020 CS-03 22 41 19 11 4 4 0 65 15 27
2020 CS-04 29 21 21 29 0 0 0 50 29 14
2019 CS 24 32 8 13 18 5 0 58 33 38
2019 CS-03 24 24 12 24 18 0 0 47 41 17
2018 CS 7 44 26 11 7 4 0 54 19 27

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 58 23 13 3 1 1 0 82 4 69
2020 CS-02 62 14 14 5 0 5 0 80 5 21
2020 CS-03 56 33 7 0 4 0 0 89 4 27
2020 CS-04 64 7 21 7 0 0 0 71 7 14
2019 CS 63 16 16 0 0 3 3 83 0 38
2019 CS-03 59 24 12 0 0 0 6 88 0 17
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 36 39 17 1 1 4 0 79 3 69
2020 CS-02 29 43 19 0 0 10 0 79 0 21
2020 CS-03 41 37 11 4 4 4 0 81 8 27
2020 CS-04 36 36 29 0 0 0 0 71 0 14
2019 CS 32 45 11 5 5 3 0 78 11 38
2019 CS-03 24 53 12 12 0 0 0 76 12 17
2018 CS 19 33 37 4 7 0 0 52 11 27

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 25 38 22 9 3 4 0 65 12 69
2020 CS-02 29 38 19 10 0 5 0 70 10 21
2020 CS-03 30 44 19 0 4 4 0 77 4 27
2020 CS-04 14 29 29 21 7 0 0 43 29 14
2019 CS 21 26 18 16 16 3 0 49 32 38
2019 CS-03 29 18 18 24 12 0 0 47 35 17

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 29 41 15 10 0 4 0 74 11 68
2020 CS-02 24 43 24 10 0 0 0 67 10 21
2020 CS-03 37 37 7 15 0 4 0 77 15 27
2020 CS-04 15 69 8 8 0 0 0 85 8 13
2019 CS 37 29 13 13 5 0 3 68 19 38
2019 CS-03 35 24 24 12 6 0 0 59 18 17
2018 CS 26 44 11 15 4 0 0 70 19 27

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 32 50 12 4 0 1 0 84 4 68
2020 CS-02 29 43 19 5 0 5 0 75 5 21
2020 CS-03 42 46 4 8 0 0 0 88 8 26
2020 CS-04 21 71 7 0 0 0 0 93 0 14
2019 CS 39 34 16 3 8 0 0 74 11 38
2019 CS-03 35 29 24 6 6 0 0 65 12 17
2018 CS 22 48 15 11 4 0 0 70 15 27

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 28 30 14 4 4 17 1 71 11 69
2020 CS-02 38 33 10 0 5 14 0 83 6 21
2020 CS-03 22 33 11 7 7 19 0 68 18 27
2020 CS-04 14 36 21 7 0 14 7 64 9 14
2019 CS 37 13 18 13 8 8 3 56 24 38
2019 CS-03 35 0 29 18 6 6 6 40 27 17
2018 CS 22 26 22 15 11 4 0 50 27 27

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 33 37 9 12 6 3 0 72 18 67
2020 CS-02 35 45 0 15 5 0 0 80 20 20
2020 CS-03 38 31 12 12 8 0 0 69 19 26
2020 CS-04 21 43 14 14 0 7 0 69 15 14
2019 CS 37 32 13 11 5 0 3 70 16 38
2019 CS-03 29 29 24 6 6 0 6 63 13 17
2018 CS 26 48 11 15 0 0 0 74 15 27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 51 23 16 7 0 0 3 76 7 69
2020 CS-02 48 24 19 10 0 0 0 71 10 21
2020 CS-03 59 30 7 4 0 0 0 89 4 27
2020 CS-04 36 21 29 0 0 0 14 67 0 14
2019 CS 55 32 5 3 0 3 3 92 3 38
2019 CS-03 71 18 12 0 0 0 0 88 0 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 26 16 10 3 3 3 69 14 69
2020 CS-02 43 14 14 19 5 5 0 60 25 21
2020 CS-03 41 37 19 4 0 0 0 78 4 27
2020 CS-04 29 29 21 7 0 0 14 67 8 14
2019 CS 51 30 11 3 3 0 3 83 6 37
2019 CS-03 41 41 6 6 0 0 6 88 6 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 73 4 3 1 3 10 4 91 5 67
2020 CS-02 79 5 0 0 5 11 0 94 6 19
2020 CS-03 81 7 0 4 4 4 0 92 8 27
2020 CS-04 64 0 7 0 0 7 21 90 0 14
2019 CS 76 13 8 0 0 3 0 92 0 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 72 10 3 0 1 6 7 95 2 69
2020 CS-02 76 14 0 0 0 5 5 100 0 21
2020 CS-03 78 11 4 0 4 0 4 92 4 27
2020 CS-04 64 0 7 0 0 7 21 90 0 14
2019 CS 76 11 3 0 0 0 11 97 0 38
2019 CS-03 76 18 0 0 0 0 6 100 0 17

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 20 33 17 12 13 4 0 56 26 69
2020 CS-02 33 19 24 19 5 0 0 52 24 21
2020 CS-03 19 48 4 7 19 4 0 69 27 27
2020 CS-04 7 29 29 14 7 14 0 42 25 14
2019 CS 37 21 13 13 13 0 3 59 27 38
2019 CS-03 29 29 12 18 6 0 6 63 25 17
2018 CS 26 30 26 11 4 0 4 58 15 27

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 32 44 15 7 1 0 0 76 9 68
2020 CS-02 43 29 19 10 0 0 0 71 10 21
2020 CS-03 26 59 4 7 4 0 0 85 11 27
2020 CS-04 29 50 21 0 0 0 0 79 0 14
2019 CS 37 21 29 11 3 0 0 58 13 38
2019 CS-03 41 24 29 6 0 0 0 65 6 17
2018 CS 30 48 22 0 0 0 0 78 0 27

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 46 41 9 3 0 1 0 88 3 69
2020 CS-02 38 48 10 5 0 0 0 86 5 21
2020 CS-03 48 44 4 4 0 0 0 93 4 27
2020 CS-04 57 36 0 0 0 7 0 100 0 14
2019 CS 47 37 13 3 0 0 0 84 3 38
2019 CS-03 47 41 6 6 0 0 0 88 6 17
2018 CS 35 46 12 0 4 4 0 84 4 26

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 41 39 7 4 1 6 1 86 6 69
2020 CS-02 43 43 5 5 0 5 0 90 5 21
2020 CS-03 44 37 7 7 0 4 0 85 8 27
2020 CS-04 36 50 7 0 0 0 7 92 0 14
2019 CS 50 26 16 0 0 5 3 83 0 38
2019 CS-03 53 35 6 0 0 6 0 94 0 17
2018 CS 31 38 19 4 0 8 0 75 4 26

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 30 32 14 7 1 14 0 73 10 69
2020 CS-02 33 33 19 0 0 14 0 78 0 21
2020 CS-03 37 22 11 15 4 11 0 67 21 27
2020 CS-04 21 57 7 0 0 14 0 92 0 14

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 43 33 9 6 1 6 1 83 8 69
2020 CS-02 33 52 0 0 5 10 0 95 5 21
2020 CS-03 44 30 15 7 0 4 0 77 8 27
2020 CS-04 57 29 0 0 0 7 7 100 0 14

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 51 36 12 1 0 0 0 87 1 69
2020 CS-02 43 43 14 0 0 0 0 86 0 21
2020 CS-03 52 37 11 0 0 0 0 89 0 27
2020 CS-04 64 36 0 0 0 0 0 100 0 14
2019 CS 53 34 8 3 3 0 0 87 5 38
2019 CS-03 53 35 6 6 0 0 0 88 6 17
2018 CS 50 35 12 4 0 0 0 85 4 26

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 45 36 12 6 1 0 0 81 7 69
2020 CS-02 33 48 14 5 0 0 0 81 5 21
2020 CS-03 52 26 7 11 4 0 0 78 15 27
2020 CS-04 57 36 7 0 0 0 0 93 0 14
2019 CS 47 26 8 11 8 0 0 74 18 38
2019 CS-03 47 29 6 12 6 0 0 76 18 17
2018 CS 35 35 23 4 4 0 0 69 8 26

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 41 17 1 1 0 0 80 3 69
2020 CS-02 29 52 19 0 0 0 0 81 0 21
2020 CS-03 44 33 15 4 4 0 0 78 7 27
2020 CS-04 50 43 7 0 0 0 0 93 0 14
2019 CS 42 26 13 13 5 0 0 68 18 38
2019 CS-03 41 29 18 6 6 0 0 71 12 17
2018 CS 35 42 15 8 0 0 0 77 8 26

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 38 22 22 13 3 1 1 61 16 69
2020 CS-02 33 19 29 14 0 0 5 55 15 21
2020 CS-03 41 26 7 19 7 0 0 67 26 27
2020 CS-04 50 21 21 0 0 7 0 77 0 14
2019 CS 34 24 16 8 13 3 3 61 22 38
2019 CS-03 29 24 18 12 12 0 6 56 25 17
2018 CS 38 31 19 8 4 0 0 69 12 26
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 CS 22 35 43 69
2020 CS-02 14 48 38 21
2020 CS-03 30 30 41 27
2020 CS-04 14 36 50 14
2019 CS 32 42 26 38
2019 CS-03 29 41 29 17
2018 CS 37 30 33 27

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2020 CS 0 13 80 0 0 7 15
2019 CS 25 17 50 0 8 0 12
2018 CS 30 30 30 10 0 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 22 22 16 4 3 28 6 65 11 69
2020 CS-02 24 33 10 5 0 29 0 80 7 21
2020 CS-03 11 19 26 4 4 30 7 47 12 27
2020 CS-04 21 21 14 0 0 29 14 75 0 14
2019 CS 24 18 16 11 3 16 13 59 19 38
2019 CS-03 24 18 18 18 6 6 12 50 29 17
2018 CS 19 19 19 12 4 23 4 53 21 26

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 36 35 10 6 0 12 1 82 7 69
2020 CS-02 38 38 10 5 0 10 0 84 5 21
2020 CS-03 30 41 11 7 0 11 0 79 8 27
2020 CS-04 36 36 14 0 0 7 7 83 0 14
2019 CS 45 26 11 8 3 8 0 77 11 38
2019 CS-03 41 29 12 12 6 0 0 71 18 17
2018 CS 31 27 23 8 4 8 0 63 13 26
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 22 23 23 1 1 23 6 63 4 69
2020 CS-02 29 33 14 0 0 24 0 81 0 21
2020 CS-03 11 22 33 0 4 22 7 47 5 27
2020 CS-04 21 21 14 7 0 21 14 67 11 14
2019 CS 26 16 26 3 0 16 13 59 4 38
2019 CS-03 24 12 41 6 0 12 6 43 7 17
2018 CS 26 22 15 7 4 22 4 65 15 27

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 38 28 16 3 0 14 1 78 3 69
2020 CS-02 38 33 10 5 0 14 0 83 6 21
2020 CS-03 33 33 19 4 0 11 0 75 4 27
2020 CS-04 43 21 21 0 0 7 7 75 0 14
2019 CS 37 37 16 0 0 8 3 82 0 38
2019 CS-03 35 29 29 0 0 6 0 69 0 17
2018 CS 33 37 11 7 4 7 0 76 12 27
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 40 32 15 10 3 0 0 72 13 68
2020 CS-02 38 38 19 5 0 0 0 76 5 21
2020 CS-03 37 33 11 19 0 0 0 70 19 27
2020 CS-04 46 15 23 8 8 0 0 62 15 13
2019 CS 47 21 16 11 5 0 0 68 16 38
2019 CS-03 35 24 12 18 12 0 0 59 29 17
2018 CS 37 41 11 4 7 0 0 78 11 27

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 17 33 23 17 9 0 0 51 26 69
2020 CS-02 33 33 10 19 5 0 0 67 24 21
2020 CS-03 19 33 30 11 7 0 0 52 19 27
2020 CS-04 0 29 29 29 14 0 0 29 43 14
2019 CS 21 26 26 18 5 3 0 49 24 38
2019 CS-03 12 35 29 18 6 0 0 47 24 17
2018 CS 30 11 37 11 11 0 0 41 22 27

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 27 36 15 15 5 2 0 65 20 66
2020 CS-02 38 33 10 14 5 0 0 71 19 21
2020 CS-03 19 50 15 15 0 0 0 69 15 26
2020 CS-04 15 31 15 23 15 0 0 46 38 13
2019 CS 29 24 18 26 3 0 0 53 29 38
2019 CS-03 24 24 24 24 6 0 0 47 29 17
2018 CS 22 22 26 15 15 0 0 44 30 27

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 22 31 31 10 4 0 1 54 15 68
2020 CS-02 33 24 33 5 5 0 0 57 10 21
2020 CS-03 19 38 23 12 4 0 4 60 16 26
2020 CS-04 7 36 36 21 0 0 0 43 21 14
2019 CS 18 37 18 18 8 0 0 55 26 38
2019 CS-03 12 47 18 12 12 0 0 59 24 17
2018 CS 30 7 26 30 7 0 0 37 37 27

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 36 34 15 9 6 0 0 70 15 67
2020 CS-02 45 35 10 5 5 0 0 80 10 20
2020 CS-03 37 33 19 7 4 0 0 70 11 27
2020 CS-04 23 38 15 15 8 0 0 62 23 13
2019 CS 42 29 21 8 0 0 0 71 8 38
2019 CS-03 35 35 24 6 0 0 0 71 6 17
2018 CS 41 19 19 7 15 0 0 59 22 27

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 25 39 19 6 12 0 0 64 17 69
2020 CS-02 29 33 24 5 10 0 0 62 14 21
2020 CS-03 22 48 19 4 7 0 0 70 11 27
2020 CS-04 21 36 21 7 14 0 0 57 21 14
2019 CS 35 24 22 14 3 3 0 61 17 37
2019 CS-03 25 31 25 19 0 0 0 56 19 16
2018 CS 22 15 26 7 30 0 0 37 37 27

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 33 45 10 9 3 0 0 78 12 69
2020 CS-02 38 48 10 5 0 0 0 86 5 21
2020 CS-03 30 48 7 11 4 0 0 78 15 27
2020 CS-04 36 43 7 14 0 0 0 79 14 14
2019 CS 32 24 18 21 5 0 0 55 26 38
2019 CS-03 29 24 35 12 0 0 0 53 12 17
2018 CS 41 22 26 11 0 0 0 63 11 27

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 25 32 23 16 4 0 0 57 20 69
2020 CS-02 43 24 24 5 5 0 0 67 10 21
2020 CS-03 15 41 26 19 0 0 0 56 19 27
2020 CS-04 14 36 14 21 14 0 0 50 36 14
2019 CS 21 29 26 18 5 0 0 50 24 38
2019 CS-03 24 29 24 18 6 0 0 53 24 17
2018 CS 22 19 26 26 7 0 0 41 33 27

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 32 33 20 14 0 0 0 65 14 69
2020 CS-02 43 29 24 5 0 0 0 71 5 21
2020 CS-03 30 41 19 11 0 0 0 70 11 27
2020 CS-04 29 29 21 21 0 0 0 57 21 14
2019 CS 29 32 13 13 11 3 0 62 24 38
2019 CS-03 35 35 12 12 6 0 0 71 18 17
2018 CS 22 37 19 19 4 0 0 59 22 27

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 55 23 7 14 0 0 0 78 14 69
2020 CS-02 62 19 0 19 0 0 0 81 19 21
2020 CS-03 52 30 4 15 0 0 0 81 15 27
2020 CS-04 57 14 21 7 0 0 0 71 7 14
2019 CS 47 26 13 11 3 0 0 74 13 38
2019 CS-03 41 35 18 6 0 0 0 76 6 17

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 28 41 20 7 4 0 0 68 12 69
2020 CS-02 33 38 24 0 5 0 0 71 5 21
2020 CS-03 26 48 11 7 7 0 0 74 15 27
2020 CS-04 36 29 21 14 0 0 0 64 14 14

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 33 36 16 7 7 0 0 70 14 69
2020 CS-02 48 24 14 10 5 0 0 71 14 21
2020 CS-03 22 56 22 0 0 0 0 78 0 27
2020 CS-04 21 36 7 21 14 0 0 57 36 14
2019 CS 46 30 16 5 3 0 0 76 8 37
2019 CS-03 44 38 13 6 0 0 0 81 6 16
2018 CS 41 41 7 4 7 0 0 81 11 27

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 39 16 3 0 0 3 81 3 69
2020 CS-02 29 48 19 0 0 0 5 80 0 21
2020 CS-03 41 37 15 7 0 0 0 78 7 27
2020 CS-04 43 36 14 0 0 0 7 85 0 14
2019 CS 61 21 8 5 5 0 0 82 11 38
2019 CS-03 53 35 0 12 0 0 0 88 12 17
2018 CS 56 19 4 4 7 0 11 83 13 27

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 41 13 4 3 0 0 80 7 69
2020 CS-02 48 38 14 0 0 0 0 86 0 21
2020 CS-03 22 56 11 7 4 0 0 78 11 27
2020 CS-04 57 21 14 7 0 0 0 79 7 14

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 62 24 4 3 0 1 6 92 3 68
2020 CS-02 76 19 0 0 0 0 5 100 0 21
2020 CS-03 52 37 4 4 0 0 4 92 4 27
2020 CS-04 62 8 8 0 0 8 15 90 0 13
2019 CS 81 14 5 0 0 0 0 95 0 37
2019 CS-03 81 19 0 0 0 0 0 100 0 16
2018 CS 70 11 4 4 0 0 11 92 4 27

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 75 13 4 1 1 3 1 92 3 69
2020 CS-02 81 19 0 0 0 0 0 100 0 21
2020 CS-03 70 15 7 4 4 0 0 85 7 27
2020 CS-04 79 7 0 0 0 7 7 100 0 14
2019 CS 76 13 5 3 0 3 0 92 3 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17
2018 CS 63 22 11 4 0 0 0 85 4 27

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 28 6 0 0 0 1 94 0 68
2020 CS-02 67 24 10 0 0 0 0 90 0 21
2020 CS-03 74 22 4 0 0 0 0 96 0 27
2020 CS-04 43 43 7 0 0 0 7 92 0 14
2019 CS 59 22 14 3 3 0 0 81 5 37
2019 CS-03 65 24 6 6 0 0 0 88 6 17
2018 CS 58 19 15 4 4 0 0 77 8 26

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 67 20 4 4 1 1 1 90 6 69
2020 CS-02 67 29 5 0 0 0 0 95 0 21
2020 CS-03 70 11 4 11 4 0 0 81 15 27
2020 CS-04 71 14 7 0 0 0 7 92 0 14
2019 CS 66 18 13 3 0 0 0 84 3 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17
2018 CS 54 15 19 12 0 0 0 69 12 26

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 23 4 3 0 0 9 92 3 69
2020 CS-02 57 24 5 0 0 0 14 94 0 21
2020 CS-03 67 19 7 0 0 0 7 92 0 27
2020 CS-04 50 36 0 7 0 0 7 92 8 14
2019 CS 79 11 8 0 3 0 0 89 3 38
2019 CS-03 88 6 6 0 0 0 0 94 0 17
2018 CS 50 12 8 12 0 0 19 76 14 26

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 14 4 1 0 0 6 94 2 69
2020 CS-02 57 24 5 0 0 0 14 94 0 21
2020 CS-03 81 7 7 4 0 0 0 89 4 27
2020 CS-04 71 21 0 0 0 0 7 100 0 14
2019 CS 76 14 8 3 0 0 0 89 3 37
2019 CS-03 76 6 12 6 0 0 0 82 6 17
2018 CS 77 8 12 0 0 0 4 88 0 26

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 59 20 16 3 0 0 1 81 3 69
2020 CS-02 52 29 14 5 0 0 0 81 5 21
2020 CS-03 59 22 19 0 0 0 0 81 0 27
2020 CS-04 71 14 7 0 0 0 7 92 0 14
2019 CS 58 18 11 5 5 0 3 78 11 38
2019 CS-03 71 12 6 6 6 0 0 82 12 17
2018 CS 62 12 19 8 0 0 0 73 8 26

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 45 36 10 4 1 0 3 84 6 69
2020 CS-02 33 38 14 10 0 0 5 75 10 21
2020 CS-03 44 41 11 0 4 0 0 85 4 27
2020 CS-04 57 36 0 0 0 0 7 100 0 14
2019 CS 68 24 0 5 0 3 0 95 5 38
2019 CS-03 71 29 0 0 0 0 0 100 0 17
2018 CS 65 19 8 0 4 0 4 88 4 26

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 19 38 30 13 0 0 0 57 13 69
2020 CS-02 24 29 33 14 0 0 0 52 14 21
2020 CS-03 19 44 22 15 0 0 0 63 15 27
2020 CS-04 14 43 36 7 0 0 0 57 7 14
2019 CS 26 32 29 13 0 0 0 58 13 38
2019 CS-03 24 41 24 12 0 0 0 65 12 17
2018 CS 22 19 26 33 0 0 0 41 33 27

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 4 22 42 22 9 0 1 31 26 69
2020 CS-02 0 24 48 24 0 0 5 25 25 21
2020 CS-03 4 22 33 30 11 0 0 41 26 27
2020 CS-04 0 21 57 14 7 0 0 21 21 14
2019 CS 3 27 35 16 19 0 0 35 30 37
2019 CS-03 0 25 31 25 19 0 0 44 25 16
2018 CS 22 19 30 19 11 0 0 30 41 27

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 23 43 19 9 0 4 1 71 9 69
2020 CS-02 24 43 19 10 0 5 0 70 10 21
2020 CS-03 26 44 19 7 0 4 0 73 8 27
2020 CS-04 21 43 21 7 0 0 7 69 8 14
2019 CS 32 16 29 11 5 8 0 51 17 38
2019 CS-03 29 18 29 18 6 0 0 47 24 17
2018 CS 19 26 30 15 7 4 0 46 23 27

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 51 33 9 1 1 3 1 88 3 69
2020 CS-02 48 43 5 0 0 0 5 95 0 21
2020 CS-03 59 26 7 4 4 0 0 85 7 27
2020 CS-04 43 36 21 0 0 0 0 79 0 14

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 36 38 7 10 6 1 1 76 16 69
2020 CS-02 24 48 10 14 0 0 5 75 15 21
2020 CS-03 44 33 7 7 7 0 0 78 15 27
2020 CS-04 43 29 7 14 7 0 0 71 21 14

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 51 36 6 3 3 0 1 88 6 69
2020 CS-02 33 62 5 0 0 0 0 95 0 21
2020 CS-03 63 22 4 7 4 0 0 85 11 27
2020 CS-04 57 29 7 0 0 0 7 92 0 14

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 35 20 1 1 1 1 76 3 69
2020 CS-02 29 43 24 0 5 0 0 71 5 21
2020 CS-03 48 33 11 4 0 0 4 85 4 27
2020 CS-04 36 43 21 0 0 0 0 79 0 14
2019 CS 29 32 18 11 8 3 0 62 19 38
2019 CS-03 29 41 12 12 6 0 0 71 18 17
2018 CS 22 33 22 7 15 0 0 56 22 27

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 38 33 19 10 0 0 0 71 10 21
2020 CS-04 58 17 17 8 0 0 0 75 8 12
2019 CS 25 25 19 6 6 6 13 62 15 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 12 88 67
2020 CS-02 10 90 21
2020 CS-03 8 92 26
2020 CS-04 21 79 14
2019 CS 11 89 38
2019 CS-03 12 88 17

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 49 32 12 1 0 3 3 86 2 69
2020 CS-02 33 38 19 0 0 5 5 79 0 21
2020 CS-03 59 30 11 0 0 0 0 89 0 27
2020 CS-04 57 29 0 7 0 0 7 92 8 14
Top of page

Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 CS 22 48 29 1 69
2020 CS-02 5 48 43 5 21
2020 CS-03 15 52 33 0 27
2020 CS-04 50 36 14 0 14

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 60 40 15

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 27 27 0 13 27 0 7 57 43 15

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 13 13 13 27 27 0 7 29 57 15

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 42 26 17 3 3 3 6 75 6 69
2020 CS-02 38 29 19 0 5 5 5 74 5 21
2020 CS-03 44 22 19 4 4 4 4 72 8 27
2020 CS-04 43 21 21 0 0 0 14 75 0 14
2019 CS 39 13 21 8 11 0 8 57 20 38
2019 CS-03 41 12 18 12 12 0 6 56 25 17
2018 CS 44 22 11 4 11 0 7 72 16 27
Date modified: