2022 Public Service Employee Survey Results for Shared Services Canada by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 33 7 5 1 0 0 87 6 110
2022 Communications or public affairs 62 28 4 4 2 0 0 90 6 80
2022 Access to information and privacy 68 21 0 11 0 0 0 89 11 10
2022 Security 54 37 5 3 1 0 0 90 5 125
2022 Science and technology 39 39 4 14 4 0 0 78 18 70
2022 Administration and operations 63 30 3 3 1 0 0 93 4 375
2022 Human resources 58 32 2 6 2 0 0 90 8 285
2022 Financial management 61 31 5 3 0 0 0 92 3 175
2022 Procurement 59 30 3 5 3 0 0 89 9 125
2022 Real property 65 29 6 0 0 0 0 94 0 15
2022 Materiel management 32 58 3 4 3 0 0 90 7 35
2022 Information management 61 31 2 4 2 0 0 92 6 105
2022 Information technology 50 38 4 6 3 0 0 88 9 2110
2022 Internal audit 56 44 0 0 0 0 0 100 0 20
2022 Evaluation 71 29 0 0 0 0 0 100 0 15
2022 Data sciences 63 31 3 0 3 0 0 95 3 35
2022 Policy 56 34 3 3 3 0 0 90 7 50
2022 Project management 59 34 2 5 1 0 0 92 6 300
2022 Other services to the public 43 57 0 0 0 0 0 100 0 20
2022 None of the above 51 38 4 5 3 0 0 89 7 145
2020 Client contact centre 52 25 3 10 7 0 2 79 18 63
2020 Communications or public affairs 51 40 2 6 1 0 0 91 7 85
2020 Access to information and privacy 55 34 0 6 5 0 0 89 11 19
2020 Security 46 42 2 8 2 0 0 88 10 119
2020 Science and technology 54 39 5 0 1 0 0 93 1 76
2020 Administration and operations 50 42 3 3 2 0 0 92 5 385
2020 Human resources 49 38 4 7 2 0 0 87 9 266
2020 Financial management 53 31 7 6 2 0 0 84 8 208
2020 Procurement 59 33 2 5 1 0 0 92 6 145
2020 Real property 54 35 0 8 0 0 3 91 9 44
2020 Materiel management 55 41 0 4 0 0 0 96 4 26
2020 Information management 51 39 1 8 2 0 0 90 9 113
2020 Information technology 47 40 4 7 2 0 0 87 9 1934
2020 Internal audit 46 41 7 6 0 0 0 87 6 17
2020 Data sciences 50 35 0 12 0 3 0 88 12 26
2020 Policy 39 43 7 9 2 0 0 82 10 55
2020 Project management 54 34 3 7 2 0 0 88 10 242
2020 Other services to the public 44 44 4 8 0 0 0 89 8 25
2020 None of the above 49 35 4 9 3 0 0 84 12 178

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 33 4 2 0 0 1 94 2 110
2022 Communications or public affairs 76 18 3 1 0 3 0 96 1 80
2022 Access to information and privacy 73 17 10 0 0 0 0 90 0 10
2022 Security 67 16 9 1 5 2 0 85 6 125
2022 Science and technology 59 30 6 3 2 0 0 90 4 70
2022 Administration and operations 80 16 2 1 1 1 0 97 1 375
2022 Human resources 81 15 1 1 1 0 0 97 2 285
2022 Financial management 78 19 1 1 0 1 0 97 1 175
2022 Procurement 82 10 4 3 1 0 0 92 4 125
2022 Real property 70 30 0 0 0 0 0 100 0 15
2022 Materiel management 57 32 4 4 3 0 0 89 7 35
2022 Information management 78 16 4 2 0 1 0 95 2 105
2022 Information technology 71 20 4 2 1 1 1 92 3 2105
2022 Internal audit 78 13 4 0 4 0 0 92 4 20
2022 Evaluation 77 23 0 0 0 0 0 100 0 15
2022 Data sciences 83 14 2 0 0 0 0 98 0 35
2022 Policy 87 11 0 2 0 0 0 98 2 50
2022 Project management 81 13 3 1 1 0 0 95 2 300
2022 Other services to the public 65 35 0 0 0 0 0 100 0 20
2022 None of the above 73 21 5 1 0 1 0 94 1 145
2020 Client contact centre 75 15 3 2 1 0 3 93 3 63
2020 Communications or public affairs 84 9 2 3 1 0 0 93 4 85
2020 Access to information and privacy 69 5 16 0 5 5 0 78 6 18
2020 Security 73 21 3 1 0 1 1 96 1 118
2020 Science and technology 69 25 3 1 0 1 0 96 1 76
2020 Administration and operations 80 15 1 2 1 0 0 96 3 383
2020 Human resources 82 14 1 3 1 0 0 95 4 266
2020 Financial management 74 21 3 0 0 1 0 96 1 209
2020 Procurement 86 10 1 2 1 1 0 96 3 146
2020 Real property 65 20 9 4 0 0 2 87 4 45
2020 Materiel management 67 28 5 0 0 0 0 95 0 26
2020 Information management 85 7 1 4 0 2 1 95 4 111
2020 Information technology 72 19 4 2 2 1 1 92 4 1929
2020 Internal audit 75 25 0 0 0 0 0 100 0 16
2020 Data sciences 78 12 7 0 0 3 0 92 0 26
2020 Policy 80 15 2 2 2 0 0 95 3 55
2020 Project management 74 18 5 1 1 1 0 93 2 240
2020 Other services to the public 75 20 4 0 0 0 0 96 0 25
2020 None of the above 80 10 4 3 1 1 1 91 4 178

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 27 7 3 2 0 4 88 5 110
2022 Communications or public affairs 50 31 2 5 4 2 6 89 9 80
2022 Access to information and privacy 65 24 0 0 11 0 0 89 11 10
2022 Security 54 24 9 3 4 1 5 83 8 125
2022 Science and technology 49 33 8 5 4 0 1 83 10 70
2022 Administration and operations 61 22 6 5 2 1 3 87 8 375
2022 Human resources 54 29 4 8 2 1 2 86 10 285
2022 Financial management 52 23 10 5 3 1 6 81 8 175
2022 Procurement 64 17 9 6 1 0 2 83 7 125
2022 Real property 60 34 0 0 0 0 6 100 0 15
2022 Materiel management 43 22 3 8 21 0 3 67 30 35
2022 Information management 54 27 7 3 2 1 6 87 6 105
2022 Information technology 53 27 7 5 4 1 4 83 9 2105
2022 Internal audit 44 31 4 8 4 0 9 82 13 20
2022 Evaluation 71 12 0 11 0 0 5 88 12 15
2022 Data sciences 69 20 4 0 0 0 7 95 0 35
2022 Policy 48 28 4 10 3 0 8 82 14 50
2022 Project management 53 25 8 5 4 0 4 82 10 300
2022 Other services to the public 68 27 5 0 0 0 0 95 0 15
2022 None of the above 46 27 11 6 4 1 5 77 10 145
2020 Client contact centre 42 26 13 8 8 0 3 70 17 63
2020 Communications or public affairs 41 38 7 13 1 0 0 79 14 85
2020 Access to information and privacy 55 34 6 5 0 0 0 89 5 19
2020 Security 45 33 12 6 4 0 0 78 10 119
2020 Science and technology 46 39 4 9 1 0 0 85 11 75
2020 Administration and operations 43 38 9 6 2 0 1 82 8 385
2020 Human resources 46 34 9 9 3 0 0 79 12 267
2020 Financial management 51 33 6 7 2 0 0 85 9 209
2020 Procurement 53 24 9 9 2 1 3 80 11 146
2020 Real property 44 34 11 4 4 0 2 80 9 45
2020 Materiel management 48 32 3 16 0 0 0 81 16 26
2020 Information management 60 26 7 5 2 0 0 86 7 113
2020 Information technology 46 34 9 8 3 0 1 81 10 1930
2020 Internal audit 29 30 17 19 0 0 6 62 20 17
2020 Data sciences 56 22 12 11 0 0 0 78 11 26
2020 Policy 23 39 10 16 9 0 3 64 25 55
2020 Project management 49 30 10 7 4 0 0 79 11 241
2020 Other services to the public 42 51 3 3 0 0 0 94 3 25
2020 None of the above 54 26 9 9 2 0 1 80 11 178
2019 Client contact centre 43 31 15 7 4 0 0 75 10 78
2019 Communications or public affairs 66 23 2 6 3 0 0 89 9 86
2019 Access to information and privacy 43 31 0 19 7 0 0 74 26 18
2019 Security 45 38 5 4 7 0 1 84 11 132
2019 Science and technology 41 35 15 5 4 0 0 75 9 69
2019 Administration and operations 54 30 5 7 4 0 0 85 10 311
2019 Human resources 50 36 4 7 3 0 0 86 10 194
2019 Financial management 50 35 5 8 2 0 0 85 10 169
2019 Procurement 59 26 5 4 5 0 0 85 9 98
2019 Real property 68 25 5 2 0 0 0 93 2 43
2019 Materiel management 35 47 6 12 0 0 0 83 12 17
2019 Information management 54 32 2 6 4 0 1 87 11 91
2019 Information technology 45 32 9 9 5 0 0 77 14 1822
2019 Internal audit 41 45 8 7 0 0 0 86 7 12
2019 Data sciences 44 27 19 10 0 0 0 71 10 22
2019 Policy 44 24 4 28 0 0 0 68 28 44
2019 Project management 51 29 9 6 5 0 0 80 11 229
2019 Other services to the public 58 21 18 0 4 0 0 79 4 21
2019 None of the above 43 34 6 8 8 0 1 77 16 147

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 36 12 8 5 0 0 76 12 110
2022 Communications or public affairs 39 37 11 11 3 0 0 76 14 80
2022 Access to information and privacy 58 42 0 0 0 0 0 100 0 10
2022 Security 38 40 11 4 5 1 1 80 10 125
2022 Science and technology 53 27 12 5 2 0 0 81 8 70
2022 Administration and operations 46 32 9 8 5 0 0 78 14 375
2022 Human resources 46 35 8 7 3 0 0 82 10 285
2022 Financial management 45 39 10 4 1 0 0 84 5 175
2022 Procurement 35 44 6 6 7 0 1 80 14 125
2022 Real property 48 47 0 5 0 0 0 95 5 15
2022 Materiel management 27 29 18 13 14 0 0 56 27 35
2022 Information management 36 42 7 10 3 2 0 80 14 105
2022 Information technology 41 39 10 6 4 0 0 80 10 2105
2022 Internal audit 55 41 0 4 0 0 0 96 4 20
2022 Evaluation 85 15 0 0 0 0 0 100 0 10
2022 Data sciences 45 41 10 5 0 0 0 85 5 35
2022 Policy 33 55 3 5 3 0 0 88 8 50
2022 Project management 46 34 11 6 3 0 0 79 10 300
2022 Other services to the public 39 48 0 6 7 0 0 87 13 20
2022 None of the above 37 35 11 9 8 0 0 72 17 145
2020 Client contact centre 32 40 15 6 3 0 3 75 10 62
2020 Communications or public affairs 36 45 10 7 2 0 1 81 9 85
2020 Access to information and privacy 40 60 0 0 0 0 0 100 0 19
2020 Security 34 37 16 9 4 0 1 71 13 118
2020 Science and technology 51 37 7 3 3 0 0 88 5 76
2020 Administration and operations 41 37 13 5 3 0 1 79 8 384
2020 Human resources 48 36 6 8 3 0 0 84 10 267
2020 Financial management 44 35 9 8 3 0 0 80 11 208
2020 Procurement 45 34 8 7 6 0 0 79 13 145
2020 Real property 35 33 22 4 2 0 2 71 7 45
2020 Materiel management 50 33 9 8 0 0 0 83 8 26
2020 Information management 47 30 10 9 4 0 1 77 13 112
2020 Information technology 37 36 15 9 2 0 0 74 11 1930
2020 Internal audit 30 52 12 6 0 0 0 82 6 16
2020 Data sciences 42 39 7 12 0 0 0 81 12 26
2020 Policy 37 40 9 7 7 0 0 77 14 54
2020 Project management 46 27 9 11 6 0 1 74 17 240
2020 Other services to the public 38 38 16 4 4 0 0 76 8 25
2020 None of the above 38 32 14 10 6 0 0 70 16 178
2019 Client contact centre 23 40 22 8 8 0 0 63 15 78
2019 Communications or public affairs 31 35 18 11 3 0 1 67 15 85
2019 Access to information and privacy 33 48 12 7 0 0 0 81 7 18
2019 Security 30 40 14 7 7 0 1 71 14 131
2019 Science and technology 28 37 19 14 1 0 0 65 16 69
2019 Administration and operations 36 32 14 13 5 0 0 68 18 312
2019 Human resources 31 37 16 10 4 0 0 69 15 191
2019 Financial management 36 39 11 9 4 0 1 76 13 168
2019 Procurement 37 33 13 5 11 0 1 71 16 98
2019 Real property 33 43 12 7 2 0 2 78 10 43
2019 Materiel management 28 42 24 6 0 0 0 70 6 17
2019 Information management 32 39 16 7 3 0 2 73 11 91
2019 Information technology 27 36 16 13 6 0 0 64 20 1816
2019 Internal audit 42 50 8 0 0 0 0 92 0 12
2019 Data sciences 43 18 20 14 4 0 0 61 18 22
2019 Policy 31 41 13 13 2 0 0 72 15 43
2019 Project management 24 42 16 13 5 0 1 66 18 229
2019 Other services to the public 35 26 10 5 24 0 0 61 29 20
2019 None of the above 28 38 15 10 9 0 1 66 19 146
2018 Client contact centre 16 32 14 24 13 0 2 48 38 48
2018 Communications or public affairs 24 40 9 17 8 2 1 66 25 80
2018 Security 21 34 19 18 6 1 0 56 25 118
2018 Science and technology 21 37 18 15 9 0 0 57 24 32
2018 Administration and operations 24 35 14 14 11 0 1 60 25 236
2018 Human resources 22 37 14 17 10 0 1 60 26 172
2018 Financial management 23 44 14 13 6 0 0 67 19 129
2018 Procurement 25 33 11 22 8 0 1 59 31 70
2018 Real property 19 40 22 14 4 0 0 59 18 37
2018 Materiel management 22 40 22 7 10 0 0 61 17 13
2018 Information management 32 34 14 15 4 0 1 67 19 70
2018 Information technology 19 36 17 16 11 0 0 56 28 1405
2018 Internal audit 33 39 17 6 0 6 0 76 6 18
2018 Data sciences 12 79 0 9 0 0 0 91 9 12
2018 Policy 24 48 11 10 3 0 3 74 14 25
2018 Project management 19 39 17 13 9 1 2 60 23 149
2018 Other services to the public 13 20 19 29 19 0 0 33 48 15
2018 None of the above 23 35 16 12 11 1 2 59 24 87

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 40 9 2 1 0 2 88 3 110
2022 Communications or public affairs 44 35 8 5 4 1 3 82 9 80
2022 Access to information and privacy 41 48 11 0 0 0 0 89 0 10
2022 Security 54 29 6 4 4 1 1 85 9 125
2022 Science and technology 54 26 13 4 4 0 0 80 7 70
2022 Administration and operations 56 28 7 5 3 0 1 86 7 375
2022 Human resources 56 31 6 4 1 0 2 88 6 285
2022 Financial management 57 31 6 3 2 1 0 88 6 175
2022 Procurement 54 28 10 5 1 1 1 83 6 125
2022 Real property 64 36 0 0 0 0 0 100 0 15
2022 Materiel management 43 38 12 5 3 0 0 81 7 35
2022 Information management 54 31 6 4 2 2 2 88 6 105
2022 Information technology 53 31 8 4 2 1 2 86 6 2105
2022 Internal audit 56 22 4 8 0 0 9 86 9 20
2022 Evaluation 64 11 17 8 0 0 0 75 8 15
2022 Data sciences 77 15 8 0 0 0 0 92 0 35
2022 Policy 53 29 7 9 0 0 1 84 9 50
2022 Project management 58 26 8 4 2 0 1 86 6 300
2022 Other services to the public 53 16 31 0 0 0 0 69 0 20
2022 None of the above 57 23 10 3 3 1 2 83 6 145
2020 Client contact centre 43 31 10 10 4 0 3 76 14 63
2020 Communications or public affairs 46 36 6 8 3 1 0 83 11 85
2020 Access to information and privacy 56 35 0 9 0 0 0 91 9 19
2020 Security 47 35 7 6 5 1 0 82 11 119
2020 Science and technology 53 37 7 3 0 0 0 91 3 76
2020 Administration and operations 53 32 9 4 2 0 0 85 6 384
2020 Human resources 51 32 9 5 2 0 0 83 8 265
2020 Financial management 49 35 9 6 1 0 0 84 7 209
2020 Procurement 57 27 7 5 2 1 1 86 7 146
2020 Real property 45 33 13 4 2 0 2 80 6 45
2020 Materiel management 61 15 15 8 0 0 0 76 8 26
2020 Information management 56 33 7 4 0 0 0 90 4 113
2020 Information technology 49 35 9 4 2 0 0 84 6 1905
2020 Internal audit 34 48 18 0 0 0 0 82 0 17
2020 Data sciences 56 24 16 4 0 0 0 80 4 26
2020 Policy 46 32 9 9 3 0 0 79 12 54
2020 Project management 53 29 8 6 3 0 2 83 9 239
2020 Other services to the public 47 40 13 0 0 0 0 87 0 23
2020 None of the above 48 32 11 4 4 0 1 81 8 177
2019 Client contact centre 46 36 8 8 3 0 0 82 10 78
2019 Communications or public affairs 59 25 9 3 2 2 0 86 5 85
2019 Access to information and privacy 44 32 24 0 0 0 0 76 0 18
2019 Security 43 39 9 7 2 0 0 82 9 129
2019 Science and technology 47 33 16 1 3 0 0 80 4 69
2019 Administration and operations 53 29 9 7 2 0 0 82 9 312
2019 Human resources 53 34 7 5 1 0 0 87 6 191
2019 Financial management 47 37 11 2 3 1 0 85 5 166
2019 Procurement 55 27 7 6 5 0 0 82 11 99
2019 Real property 59 26 10 2 2 0 0 85 5 41
2019 Materiel management 35 42 17 0 6 0 0 77 6 17
2019 Information management 57 28 11 3 0 0 1 86 3 91
2019 Information technology 43 37 11 6 2 0 0 81 9 1817
2019 Internal audit 54 46 0 0 0 0 0 100 0 12
2019 Data sciences 54 23 0 13 9 0 0 77 23 22
2019 Policy 45 34 2 16 4 0 0 79 19 44
2019 Project management 47 33 11 7 1 0 1 80 8 225
2019 Other services to the public 45 32 5 10 8 0 0 76 19 21
2019 None of the above 45 30 12 8 3 1 1 77 11 143

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 32 8 4 4 0 1 83 8 110
2022 Communications or public affairs 47 33 3 10 7 0 0 79 17 80
2022 Access to information and privacy 74 15 0 0 11 0 0 89 11 10
2022 Security 53 34 5 1 8 0 1 87 8 125
2022 Science and technology 60 22 11 1 4 0 1 83 5 70
2022 Administration and operations 63 24 6 3 4 0 1 88 7 375
2022 Human resources 60 28 4 3 4 0 1 89 7 285
2022 Financial management 55 27 8 6 3 0 0 83 10 175
2022 Procurement 53 24 8 8 5 1 1 78 14 125
2022 Real property 58 42 0 0 0 0 0 100 0 15
2022 Materiel management 47 23 16 5 9 0 0 70 14 35
2022 Information management 48 35 8 3 1 4 0 87 5 105
2022 Information technology 55 29 7 4 5 0 0 84 9 2105
2022 Internal audit 57 18 3 8 9 0 5 79 18 20
2022 Evaluation 65 24 0 11 0 0 0 89 11 15
2022 Data sciences 72 20 8 0 0 0 0 92 0 35
2022 Policy 49 29 10 4 6 0 2 80 10 50
2022 Project management 56 28 7 5 4 0 0 85 8 300
2022 Other services to the public 57 9 29 5 0 0 0 66 5 20
2022 None of the above 58 24 8 5 4 0 0 82 10 145
2020 Client contact centre 48 28 7 7 9 0 2 77 16 62
2020 Communications or public affairs 48 25 14 8 5 0 0 72 13 84
2020 Access to information and privacy 71 9 15 5 0 0 0 80 5 19
2020 Security 50 32 10 5 2 0 1 82 8 118
2020 Science and technology 53 34 8 5 0 0 0 87 5 75
2020 Administration and operations 55 29 7 5 3 0 2 85 8 384
2020 Human resources 57 30 6 4 3 0 0 87 7 266
2020 Financial management 45 27 13 10 3 0 1 74 13 209
2020 Procurement 61 23 9 1 5 1 0 85 7 145
2020 Real property 65 24 4 4 0 0 2 91 4 45
2020 Materiel management 64 23 13 0 0 0 0 87 0 26
2020 Information management 61 24 6 5 3 0 1 86 8 113
2020 Information technology 51 29 10 6 3 0 0 81 9 1933
2020 Internal audit 53 36 11 0 0 0 0 89 0 17
2020 Data sciences 37 39 9 12 4 0 0 76 16 26
2020 Policy 37 29 15 10 9 0 0 66 19 55
2020 Project management 53 25 9 8 5 0 0 78 13 242
2020 Other services to the public 62 23 8 7 0 0 0 85 7 25
2020 None of the above 51 28 9 8 4 0 0 80 12 177
2019 Client contact centre 54 23 10 7 6 0 0 77 13 77
2019 Communications or public affairs 59 20 9 8 4 0 0 79 12 86
2019 Access to information and privacy 66 22 5 7 0 0 0 88 7 18
2019 Security 50 36 4 3 6 0 1 87 9 132
2019 Science and technology 50 30 11 4 1 1 2 83 5 69
2019 Administration and operations 57 23 10 5 4 1 0 81 10 313
2019 Human resources 56 30 7 3 4 0 0 86 7 191
2019 Financial management 51 28 8 9 4 1 0 79 13 169
2019 Procurement 56 28 4 3 8 0 0 85 11 97
2019 Real property 73 23 5 0 0 0 0 95 0 43
2019 Materiel management 47 47 0 6 0 0 0 94 6 17
2019 Information management 61 24 8 4 2 1 0 86 6 91
2019 Information technology 48 32 9 6 4 0 0 81 10 1824
2019 Internal audit 50 35 15 0 0 0 0 85 0 12
2019 Data sciences 63 18 5 10 4 0 0 81 14 22
2019 Policy 44 37 4 10 4 0 0 82 14 44
2019 Project management 49 30 9 8 4 1 0 79 12 228
2019 Other services to the public 55 18 8 14 0 0 5 77 15 21
2019 None of the above 55 24 9 6 5 0 0 80 11 146
2018 Client contact centre 49 29 11 4 8 0 0 78 12 49
2018 Communications or public affairs 53 25 5 6 10 0 0 79 16 80
2018 Security 52 33 6 3 6 0 0 84 10 117
2018 Science and technology 57 21 15 3 3 0 0 79 6 32
2018 Administration and operations 51 25 10 6 7 0 0 77 14 237
2018 Human resources 52 29 8 7 4 0 0 81 11 172
2018 Financial management 40 35 8 12 3 0 2 77 15 128
2018 Procurement 49 32 7 6 5 0 0 81 11 69
2018 Real property 61 22 11 5 0 0 0 83 5 37
2018 Materiel management 47 22 24 0 7 0 0 69 7 13
2018 Information management 47 30 11 8 3 0 0 77 12 70
2018 Information technology 43 34 12 6 4 0 0 78 10 1396
2018 Internal audit 46 43 6 5 0 0 0 89 5 18
2018 Data sciences 34 23 27 8 9 0 0 57 17 12
2018 Policy 54 17 10 15 4 0 0 71 19 25
2018 Project management 56 31 7 2 5 0 0 87 7 148
2018 Other services to the public 46 31 5 5 13 0 0 77 18 15
2018 None of the above 44 37 6 5 7 0 1 82 12 86

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 28 14 5 5 0 0 76 10 110
2022 Communications or public affairs 28 31 7 16 19 0 0 59 34 80
2022 Access to information and privacy 61 32 7 0 0 0 0 93 0 10
2022 Security 42 35 14 2 6 1 0 78 8 125
2022 Science and technology 43 29 19 4 4 0 0 72 8 70
2022 Administration and operations 42 35 11 6 6 0 0 77 12 375
2022 Human resources 41 41 11 3 3 1 0 83 6 285
2022 Financial management 51 35 8 4 2 0 0 86 7 175
2022 Procurement 36 39 14 6 4 0 0 76 10 125
2022 Real property 40 55 6 0 0 0 0 94 0 15
2022 Materiel management 33 28 13 12 14 0 0 61 26 35
2022 Information management 37 45 9 4 5 1 0 82 8 105
2022 Information technology 40 37 13 6 5 0 0 77 10 2110
2022 Internal audit 51 18 4 13 14 0 0 69 27 20
2022 Evaluation 51 26 0 12 11 0 0 77 23 15
2022 Data sciences 56 37 5 3 0 0 0 93 3 35
2022 Policy 29 48 6 10 6 0 0 77 17 50
2022 Project management 42 32 13 9 3 0 0 75 12 300
2022 Other services to the public 19 57 12 6 5 0 0 77 12 20
2022 None of the above 39 34 14 7 6 0 0 73 13 145
2020 Client contact centre 44 29 15 5 6 0 2 74 11 63
2020 Communications or public affairs 31 35 18 11 4 0 0 66 16 85
2020 Access to information and privacy 66 14 20 0 0 0 0 80 0 19
2020 Security 33 47 10 6 3 0 0 81 9 119
2020 Science and technology 46 39 11 4 1 0 0 85 5 76
2020 Administration and operations 39 41 10 6 4 0 0 80 9 385
2020 Human resources 48 36 8 6 2 0 0 84 8 267
2020 Financial management 44 33 12 9 2 0 0 77 11 209
2020 Procurement 49 31 11 5 4 0 0 80 9 146
2020 Real property 45 39 11 2 0 0 2 86 2 45
2020 Materiel management 53 23 12 12 0 0 0 76 12 26
2020 Information management 44 32 10 8 5 0 0 76 13 112
2020 Information technology 38 37 13 7 4 0 0 75 12 1936
2020 Internal audit 53 36 11 0 0 0 0 89 0 17
2020 Data sciences 51 30 12 0 7 0 0 81 7 26
2020 Policy 30 41 9 11 9 0 0 71 20 53
2020 Project management 44 26 12 11 6 0 0 70 18 240
2020 Other services to the public 35 42 11 8 4 0 0 77 12 24
2020 None of the above 41 33 12 8 6 0 0 73 15 178
2019 Client contact centre 40 38 12 4 5 1 0 79 9 78
2019 Communications or public affairs 36 32 17 6 9 0 0 68 15 86
2019 Access to information and privacy 32 31 38 0 0 0 0 62 0 18
2019 Security 35 35 14 10 6 0 0 70 16 131
2019 Science and technology 26 44 18 9 3 1 0 70 12 69
2019 Administration and operations 38 32 17 9 5 0 0 70 14 313
2019 Human resources 43 35 8 7 6 0 0 78 13 194
2019 Financial management 39 36 12 9 3 1 0 75 13 169
2019 Procurement 38 33 15 8 5 0 0 72 13 99
2019 Real property 48 34 16 2 0 0 0 82 2 43
2019 Materiel management 30 46 13 6 6 0 0 76 12 17
2019 Information management 42 25 14 12 6 1 0 67 18 90
2019 Information technology 32 38 14 9 7 0 0 71 15 1823
2019 Internal audit 42 35 15 8 0 0 0 77 8 12
2019 Data sciences 31 36 0 22 10 0 0 68 32 22
2019 Policy 26 49 8 13 4 0 0 75 17 44
2019 Project management 31 38 12 12 7 0 0 69 19 229
2019 Other services to the public 35 33 20 8 3 0 0 68 12 21
2019 None of the above 34 31 15 13 6 1 0 65 19 147
2018 Client contact centre 33 33 24 4 6 0 0 66 10 49
2018 Communications or public affairs 26 26 18 22 7 1 0 53 29 79
2018 Security 30 43 13 7 7 0 0 73 14 117
2018 Science and technology 30 40 15 6 9 0 0 70 15 32
2018 Administration and operations 34 39 10 7 9 0 0 74 16 237
2018 Human resources 33 46 9 6 6 0 0 79 12 172
2018 Financial management 25 38 21 8 8 0 0 63 16 129
2018 Procurement 36 41 14 2 6 0 0 77 8 70
2018 Real property 27 49 14 10 0 0 0 75 10 35
2018 Materiel management 20 51 7 15 7 0 0 71 22 13
2018 Information management 31 46 10 7 6 0 0 77 13 70
2018 Information technology 26 42 14 11 8 0 0 68 19 1398
2018 Internal audit 33 29 27 5 6 0 0 63 11 18
2018 Data sciences 41 39 11 0 9 0 0 81 9 12
2018 Policy 18 60 7 15 0 0 0 78 15 25
2018 Project management 33 39 9 12 6 0 0 72 18 148
2018 Other services to the public 26 26 17 12 18 0 0 53 30 15
2018 None of the above 30 40 10 7 14 0 0 69 21 86

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 34 14 7 9 0 1 69 17 110
2022 Communications or public affairs 40 25 9 13 12 0 0 65 25 80
2022 Access to information and privacy 68 24 7 0 0 0 0 93 0 10
2022 Security 36 38 14 3 6 2 1 76 9 125
2022 Science and technology 38 25 24 10 4 0 0 63 14 70
2022 Administration and operations 49 29 12 7 3 0 0 78 10 375
2022 Human resources 48 29 13 6 4 1 0 78 9 285
2022 Financial management 45 38 8 5 3 0 0 83 8 175
2022 Procurement 34 39 12 10 5 0 0 73 15 125
2022 Real property 39 50 11 0 0 0 0 89 0 15
2022 Materiel management 35 26 26 6 7 0 0 61 13 35
2022 Information management 42 37 9 5 4 2 1 81 9 105
2022 Information technology 40 34 13 6 6 1 0 75 11 2105
2022 Internal audit 39 24 15 13 8 0 0 64 22 20
2022 Evaluation 69 6 14 0 11 0 0 74 11 15
2022 Data sciences 61 21 16 3 0 0 0 82 3 35
2022 Policy 50 24 14 4 7 1 0 74 11 50
2022 Project management 42 32 12 9 4 1 0 74 13 300
2022 Other services to the public 44 26 18 6 5 0 0 70 11 20
2022 None of the above 41 33 13 8 6 0 0 73 14 145
2020 Client contact centre 35 25 24 5 9 0 2 61 14 62
2020 Communications or public affairs 43 37 10 7 3 0 0 80 10 84
2020 Access to information and privacy 70 15 10 0 0 0 5 90 0 19
2020 Security 29 48 10 9 4 1 0 77 13 119
2020 Science and technology 43 39 14 5 0 0 0 81 5 76
2020 Administration and operations 45 34 11 6 3 0 1 80 9 384
2020 Human resources 49 32 11 5 3 0 0 81 7 266
2020 Financial management 42 33 13 6 6 0 0 75 12 209
2020 Procurement 38 35 14 8 7 0 0 72 14 146
2020 Real property 47 32 10 7 2 0 3 81 9 44
2020 Materiel management 63 22 16 0 0 0 0 84 0 26
2020 Information management 49 26 15 5 5 0 0 75 10 113
2020 Information technology 34 37 15 10 5 0 0 71 15 1934
2020 Internal audit 46 31 13 11 0 0 0 77 11 17
2020 Data sciences 58 23 7 9 3 0 0 81 12 26
2020 Policy 39 34 11 4 12 0 0 72 16 55
2020 Project management 42 29 12 7 9 0 0 72 16 242
2020 Other services to the public 24 45 19 9 4 0 0 69 12 25
2020 None of the above 43 22 16 13 6 1 0 65 19 178
2019 Client contact centre 32 34 20 6 8 0 0 66 14 78
2019 Communications or public affairs 33 39 13 11 4 0 0 72 15 86
2019 Access to information and privacy 43 50 7 0 0 0 0 93 0 18
2019 Security 31 38 14 5 10 1 0 71 15 132
2019 Science and technology 30 39 16 12 3 0 0 70 15 68
2019 Administration and operations 42 30 15 8 5 0 0 73 13 312
2019 Human resources 36 36 13 10 4 1 0 73 14 193
2019 Financial management 27 48 12 9 3 1 0 76 12 168
2019 Procurement 38 32 13 7 10 0 0 70 17 100
2019 Real property 43 44 11 2 0 0 0 86 2 43
2019 Materiel management 47 17 30 0 6 0 0 64 6 17
2019 Information management 47 31 7 6 9 0 0 78 15 90
2019 Information technology 28 39 17 10 6 0 0 67 16 1824
2019 Internal audit 35 35 15 15 0 0 0 69 15 12
2019 Data sciences 54 21 10 9 5 0 0 76 14 22
2019 Policy 35 41 2 10 12 0 0 76 22 43
2019 Project management 33 34 15 11 6 0 0 68 17 230
2019 Other services to the public 41 19 16 5 20 0 0 60 25 21
2019 None of the above 35 32 17 9 6 1 1 67 16 146
2018 Client contact centre 29 24 12 14 18 0 2 55 33 49
2018 Communications or public affairs 26 30 13 15 14 0 3 57 30 80
2018 Security 31 30 20 9 10 0 0 60 19 118
2018 Science and technology 36 27 21 9 6 0 0 64 15 32
2018 Administration and operations 36 31 13 10 9 0 1 68 19 236
2018 Human resources 36 31 14 11 8 1 0 67 19 171
2018 Financial management 26 28 22 13 10 0 0 54 24 128
2018 Procurement 27 35 15 14 10 0 0 61 24 70
2018 Real property 20 40 25 11 4 0 0 60 15 37
2018 Materiel management 35 22 15 21 7 0 0 57 28 13
2018 Information management 41 29 15 12 3 0 0 70 14 70
2018 Information technology 23 34 21 13 9 0 0 57 22 1406
2018 Internal audit 16 41 21 11 6 0 6 60 17 18
2018 Data sciences 27 39 25 0 9 0 0 66 9 12
2018 Policy 30 48 7 7 8 0 0 78 15 25
2018 Project management 35 42 10 9 3 0 0 77 12 149
2018 Other services to the public 13 36 32 13 5 0 0 50 18 15
2018 None of the above 28 33 16 12 11 0 0 61 24 87

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 45 11 6 3 0 0 81 8 110
2022 Communications or public affairs 34 41 11 11 3 0 0 75 14 80
2022 Access to information and privacy 56 44 0 0 0 0 0 100 0 10
2022 Security 35 43 11 8 2 1 0 79 10 125
2022 Science and technology 40 36 14 5 4 0 0 76 9 70
2022 Administration and operations 39 39 10 7 4 0 1 79 12 375
2022 Human resources 38 43 6 7 6 1 0 81 13 285
2022 Financial management 43 44 3 8 2 0 0 87 9 175
2022 Procurement 42 40 7 5 5 0 0 82 10 125
2022 Real property 43 41 16 0 0 0 0 84 0 15
2022 Materiel management 20 39 13 26 3 0 0 59 28 35
2022 Information management 34 44 6 11 5 0 0 78 16 105
2022 Information technology 36 42 9 9 4 0 0 78 13 2110
2022 Internal audit 33 36 9 18 4 0 0 69 22 20
2022 Evaluation 63 13 12 11 0 0 0 76 11 15
2022 Data sciences 30 57 3 8 2 0 0 87 11 35
2022 Policy 36 31 9 16 8 0 0 67 24 50
2022 Project management 43 35 10 8 2 0 0 79 11 295
2022 Other services to the public 30 46 5 13 5 0 0 77 18 20
2022 None of the above 42 36 9 7 6 0 0 78 13 145
2020 Client contact centre 26 41 18 9 3 0 2 69 12 62
2020 Communications or public affairs 28 45 12 12 2 0 0 73 15 84
2020 Access to information and privacy 44 30 26 0 0 0 0 74 0 19
2020 Security 31 43 12 11 2 0 1 74 13 118
2020 Science and technology 36 44 14 6 0 0 0 80 6 76
2020 Administration and operations 36 45 11 6 3 0 0 80 9 384
2020 Human resources 47 35 6 8 3 0 0 82 11 265
2020 Financial management 40 37 12 9 1 0 0 77 11 208
2020 Procurement 40 40 9 7 5 0 0 80 12 145
2020 Real property 39 43 7 7 2 0 3 84 9 44
2020 Materiel management 48 27 9 16 0 0 0 75 16 26
2020 Information management 35 38 11 11 4 0 0 73 15 113
2020 Information technology 30 43 13 9 5 0 0 72 14 1921
2020 Internal audit 35 60 6 0 0 0 0 94 0 17
2020 Data sciences 38 35 12 7 7 0 0 73 15 26
2020 Policy 27 43 9 11 10 0 0 70 21 55
2020 Project management 39 37 9 7 8 0 0 76 15 240
2020 Other services to the public 24 57 11 8 0 0 0 81 8 25
2020 None of the above 33 39 7 14 8 0 0 72 21 178
2019 Client contact centre 33 37 15 10 4 0 0 70 14 78
2019 Communications or public affairs 29 31 13 20 8 0 0 60 27 86
2019 Access to information and privacy 27 47 26 0 0 0 0 74 0 18
2019 Security 27 36 16 16 5 0 1 63 21 131
2019 Science and technology 34 27 24 12 4 0 0 60 16 69
2019 Administration and operations 32 37 15 13 4 0 0 68 17 309
2019 Human resources 34 35 15 11 4 1 0 70 15 194
2019 Financial management 25 42 18 12 4 0 0 67 16 168
2019 Procurement 37 36 10 10 7 0 0 73 17 100
2019 Real property 32 38 20 7 2 0 0 70 9 43
2019 Materiel management 29 41 24 0 6 0 0 70 6 17
2019 Information management 32 38 8 12 9 0 1 71 21 90
2019 Information technology 24 40 18 12 6 0 0 63 18 1813
2019 Internal audit 23 49 21 8 0 0 0 72 8 12
2019 Data sciences 36 28 12 13 10 0 0 65 23 22
2019 Policy 12 54 15 15 4 0 0 67 19 43
2019 Project management 23 41 16 12 8 0 0 64 21 230
2019 Other services to the public 31 50 5 0 14 0 0 81 14 20
2019 None of the above 33 34 17 11 4 1 0 67 16 147
2018 Client contact centre 23 34 18 14 10 0 0 58 24 49
2018 Communications or public affairs 22 32 12 26 8 0 0 54 34 80
2018 Security 24 40 10 15 10 1 0 64 25 118
2018 Science and technology 21 43 21 9 6 0 0 63 15 32
2018 Administration and operations 33 32 10 15 10 1 0 66 25 238
2018 Human resources 27 36 14 13 10 1 0 64 22 172
2018 Financial management 20 40 14 20 6 0 0 60 26 129
2018 Procurement 28 35 17 10 10 0 0 63 20 70
2018 Real property 17 46 22 14 1 0 0 63 15 37
2018 Materiel management 17 36 17 15 15 0 0 54 29 13
2018 Information management 31 38 14 8 8 0 0 69 16 70
2018 Information technology 20 36 19 15 10 0 0 56 25 1407
2018 Internal audit 34 44 10 6 6 0 0 79 11 18
2018 Data sciences 9 57 26 0 9 0 0 66 9 12
2018 Policy 15 47 7 32 0 0 0 62 32 25
2018 Project management 30 34 21 10 5 0 0 64 16 148
2018 Other services to the public 20 20 19 31 10 0 0 40 41 15
2018 None of the above 30 35 9 13 13 0 0 65 26 86

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 32 14 4 3 0 0 79 7 110
2022 Communications or public affairs 32 41 16 10 1 0 0 73 11 80
2022 Access to information and privacy 83 17 0 0 0 0 0 100 0 10
2022 Security 50 35 6 7 2 0 0 85 9 125
2022 Science and technology 50 31 14 4 2 0 0 81 5 70
2022 Administration and operations 47 38 8 4 3 0 0 85 7 375
2022 Human resources 50 39 4 4 3 0 0 89 7 285
2022 Financial management 55 39 4 2 1 0 0 93 3 175
2022 Procurement 55 35 6 3 1 0 0 89 4 125
2022 Real property 54 40 6 0 0 0 0 94 0 15
2022 Materiel management 32 32 20 12 5 0 0 64 16 35
2022 Information management 46 43 6 2 3 0 0 89 5 105
2022 Information technology 49 36 8 5 2 0 0 85 7 2105
2022 Internal audit 48 16 32 0 4 0 0 64 4 20
2022 Evaluation 71 17 0 0 11 0 0 89 11 15
2022 Data sciences 50 35 7 8 0 0 0 85 8 35
2022 Policy 56 30 5 4 5 0 0 86 9 50
2022 Project management 54 33 8 3 2 0 0 87 5 295
2022 Other services to the public 29 48 11 6 5 0 0 77 12 20
2022 None of the above 52 32 8 3 4 0 0 84 8 145
2020 Client contact centre 34 39 20 2 4 0 2 74 5 60
2020 Communications or public affairs 39 42 11 5 3 0 0 81 8 83
2020 Access to information and privacy 44 51 5 0 0 0 0 95 0 19
2020 Security 42 42 8 5 2 0 0 84 8 119
2020 Science and technology 48 36 13 1 1 0 0 84 3 76
2020 Administration and operations 49 34 12 3 2 0 0 83 5 383
2020 Human resources 61 27 6 3 2 0 0 88 5 264
2020 Financial management 51 37 8 4 1 0 0 88 4 208
2020 Procurement 59 29 8 3 1 0 0 88 4 146
2020 Real property 48 36 9 2 2 0 3 87 4 44
2020 Materiel management 67 21 5 4 4 0 0 88 8 26
2020 Information management 51 39 5 4 1 0 0 90 5 113
2020 Information technology 45 37 10 5 3 0 0 82 8 1923
2020 Internal audit 58 37 0 6 0 0 0 94 6 17
2020 Data sciences 57 35 0 3 4 0 0 93 7 26
2020 Policy 46 38 11 4 2 0 0 84 5 55
2020 Project management 47 39 5 3 6 0 0 86 9 240
2020 Other services to the public 47 41 12 0 0 0 0 88 0 24
2020 None of the above 48 33 11 5 4 0 0 81 9 176
2019 Client contact centre 39 34 19 3 4 1 0 74 6 78
2019 Communications or public affairs 39 30 9 19 4 0 0 68 23 86
2019 Access to information and privacy 48 33 19 0 0 0 0 81 0 18
2019 Security 40 41 8 6 5 0 0 81 11 132
2019 Science and technology 44 29 17 9 1 0 0 73 10 69
2019 Administration and operations 40 37 13 7 3 1 0 77 10 310
2019 Human resources 43 39 7 8 3 0 0 82 11 192
2019 Financial management 41 42 8 7 1 0 0 84 8 166
2019 Procurement 43 35 10 5 6 0 0 78 11 99
2019 Real property 55 34 9 2 0 0 0 89 2 43
2019 Materiel management 41 35 18 0 6 0 0 76 6 17
2019 Information management 50 29 7 7 5 0 1 80 13 90
2019 Information technology 36 40 13 7 4 0 0 76 11 1818
2019 Internal audit 63 22 8 0 8 0 0 85 8 12
2019 Data sciences 47 30 9 9 5 0 0 77 14 22
2019 Policy 48 43 0 4 4 0 0 92 8 43
2019 Project management 40 37 11 10 3 0 0 77 12 228
2019 Other services to the public 44 32 5 5 14 0 0 76 19 21
2019 None of the above 46 28 10 9 5 1 1 76 15 147
2018 Client contact centre 29 40 21 8 2 0 0 69 10 47
2018 Communications or public affairs 34 41 8 11 4 1 0 76 16 79
2018 Security 40 35 12 8 5 1 0 75 13 119
2018 Science and technology 18 64 9 6 3 0 0 82 9 33
2018 Administration and operations 41 38 10 7 3 0 0 79 10 237
2018 Human resources 48 31 11 4 4 1 1 81 9 170
2018 Financial management 35 43 13 7 2 0 0 78 9 128
2018 Procurement 38 41 13 6 3 0 0 79 9 70
2018 Real property 30 57 11 0 3 0 0 87 3 38
2018 Materiel management 39 37 25 0 0 0 0 75 0 13
2018 Information management 37 43 10 8 3 0 0 80 10 71
2018 Information technology 35 40 14 6 4 1 0 76 10 1400
2018 Internal audit 46 26 16 0 6 6 0 77 6 18
2018 Data sciences 55 21 16 0 9 0 0 76 9 12
2018 Policy 39 44 9 3 5 0 0 83 8 25
2018 Project management 44 41 8 6 2 0 0 84 8 150
2018 Other services to the public 28 52 20 0 0 0 0 80 0 14
2018 None of the above 38 44 8 6 2 2 0 84 8 88

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 33 19 7 8 0 0 66 15 110
2022 Communications or public affairs 40 26 10 14 11 0 0 66 24 80
2022 Access to information and privacy 75 17 7 0 0 0 0 93 0 10
2022 Security 39 40 11 5 5 1 0 79 10 125
2022 Science and technology 43 25 18 7 7 0 0 68 14 70
2022 Administration and operations 43 36 9 8 4 0 0 79 12 375
2022 Human resources 45 35 10 5 3 1 0 81 9 285
2022 Financial management 51 32 8 6 3 0 0 83 9 175
2022 Procurement 36 42 12 7 3 0 0 78 9 125
2022 Real property 39 55 6 0 0 0 0 94 0 15
2022 Materiel management 33 38 15 0 14 0 0 71 14 35
2022 Information management 46 34 6 8 6 0 0 80 14 105
2022 Information technology 42 35 12 6 5 0 0 77 11 2105
2022 Internal audit 40 20 0 18 23 0 0 60 40 20
2022 Evaluation 69 20 0 0 11 0 0 89 11 15
2022 Data sciences 58 30 12 0 0 0 0 88 0 35
2022 Policy 51 29 7 3 10 0 0 80 13 50
2022 Project management 46 31 11 8 4 0 0 76 12 295
2022 Other services to the public 41 30 24 0 5 0 0 71 5 20
2022 None of the above 43 33 11 9 4 0 0 76 13 145
2020 Client contact centre 31 31 23 5 9 0 0 62 14 62
2020 Communications or public affairs 35 36 14 11 4 0 0 71 16 84
2020 Access to information and privacy 54 31 15 0 0 0 0 85 0 19
2020 Security 32 41 14 9 5 0 0 73 13 119
2020 Science and technology 41 41 14 1 1 1 0 83 2 76
2020 Administration and operations 41 38 13 4 4 0 0 79 8 384
2020 Human resources 49 35 6 6 3 0 0 84 9 266
2020 Financial management 40 34 13 8 5 0 0 74 13 209
2020 Procurement 40 37 13 4 6 1 0 77 10 146
2020 Real property 45 37 8 6 2 0 3 84 8 44
2020 Materiel management 64 15 5 12 4 0 0 79 16 26
2020 Information management 41 28 18 8 5 0 0 69 13 113
2020 Information technology 37 36 13 9 5 0 0 73 14 1930
2020 Internal audit 39 44 11 6 0 0 0 83 6 17
2020 Data sciences 50 42 0 4 3 0 0 93 7 26
2020 Policy 32 39 17 4 9 0 0 71 12 55
2020 Project management 42 33 9 7 9 0 0 75 16 242
2020 Other services to the public 41 45 7 4 4 0 0 86 7 25
2020 None of the above 38 33 12 11 5 0 0 72 16 178
2019 Client contact centre 28 39 19 4 10 0 0 67 14 78
2019 Communications or public affairs 35 39 8 13 6 0 0 74 18 86
2019 Access to information and privacy 43 38 19 0 0 0 0 81 0 18
2019 Security 34 38 13 6 10 0 0 72 16 132
2019 Science and technology 37 34 17 7 4 0 0 72 12 69
2019 Administration and operations 42 27 17 6 7 0 0 70 13 311
2019 Human resources 36 36 15 10 3 0 0 72 13 193
2019 Financial management 31 45 13 6 5 0 0 75 12 168
2019 Procurement 40 34 7 11 8 0 0 74 19 100
2019 Real property 41 38 19 2 0 0 0 79 2 42
2019 Materiel management 53 17 13 12 6 0 0 70 17 17
2019 Information management 42 30 10 8 11 0 0 72 18 90
2019 Information technology 30 38 16 8 7 0 0 69 15 1822
2019 Internal audit 48 29 23 0 0 0 0 77 0 12
2019 Data sciences 42 31 4 18 5 0 0 73 23 22
2019 Policy 38 37 4 10 10 0 0 75 21 43
2019 Project management 32 34 18 9 6 0 0 66 16 229
2019 Other services to the public 56 20 5 9 9 0 0 76 19 21
2019 None of the above 37 27 18 9 9 1 1 64 18 147
2018 Client contact centre 28 15 28 18 8 2 0 45 27 47
2018 Communications or public affairs 24 31 17 18 10 0 0 55 28 79
2018 Security 30 39 12 8 10 0 0 69 19 119
2018 Science and technology 23 47 12 9 9 0 0 71 18 33
2018 Administration and operations 40 29 12 10 8 0 0 70 19 237
2018 Human resources 31 38 11 9 9 1 0 70 19 171
2018 Financial management 26 35 20 13 7 0 0 60 20 129
2018 Procurement 26 40 19 9 7 0 0 66 16 70
2018 Real property 27 47 14 11 1 0 0 75 12 38
2018 Materiel management 10 54 15 7 14 0 0 64 21 13
2018 Information management 36 34 11 14 6 0 0 70 19 71
2018 Information technology 27 37 17 11 8 0 0 64 19 1398
2018 Internal audit 41 33 16 11 0 0 0 74 11 18
2018 Data sciences 27 38 11 0 9 16 0 77 10 12
2018 Policy 27 40 21 11 0 0 0 67 11 25
2018 Project management 33 41 14 5 6 0 0 74 12 150
2018 Other services to the public 14 60 7 5 14 0 0 74 19 14
2018 None of the above 31 31 12 14 12 0 0 62 26 88

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 27 11 2 2 0 0 85 4 110
2022 Communications or public affairs 36 35 11 14 3 0 0 71 18 80
2022 Access to information and privacy 68 32 0 0 0 0 0 100 0 10
2022 Security 53 35 7 2 3 0 1 88 5 125
2022 Science and technology 54 24 16 4 3 0 0 77 7 70
2022 Administration and operations 53 28 12 5 2 0 0 81 7 375
2022 Human resources 54 32 9 1 3 1 0 86 4 280
2022 Financial management 63 31 4 2 1 0 0 94 2 175
2022 Procurement 51 35 7 3 4 0 0 86 7 125
2022 Real property 52 48 0 0 0 0 0 100 0 15
2022 Materiel management 40 24 15 12 9 0 0 64 21 35
2022 Information management 53 29 14 2 1 0 0 82 3 105
2022 Information technology 54 30 11 4 2 0 0 84 6 2110
2022 Internal audit 36 32 9 13 10 0 0 68 23 20
2022 Evaluation 59 12 17 12 0 0 0 71 12 15
2022 Data sciences 73 22 2 3 0 0 0 95 3 35
2022 Policy 54 31 7 3 5 0 0 85 8 50
2022 Project management 55 28 12 4 1 0 0 83 5 295
2022 Other services to the public 30 46 12 6 5 0 0 76 12 20
2022 None of the above 58 25 9 4 3 0 0 83 7 145
2020 Client contact centre 50 39 5 1 5 0 0 89 6 62
2020 Communications or public affairs 42 33 12 9 3 0 0 75 13 80
2020 Access to information and privacy 74 21 5 0 0 0 0 95 0 19
2020 Security 53 34 8 3 2 0 0 88 4 116
2020 Science and technology 53 39 5 3 0 0 0 92 3 75
2020 Administration and operations 50 33 12 3 1 0 0 83 5 384
2020 Human resources 58 31 3 5 2 0 0 90 7 263
2020 Financial management 53 32 9 3 3 0 0 85 6 208
2020 Procurement 56 26 9 5 3 1 0 82 8 146
2020 Real property 61 33 2 2 0 0 3 96 2 44
2020 Materiel management 63 17 11 9 0 0 0 80 9 26
2020 Information management 62 22 11 5 1 0 0 84 6 111
2020 Information technology 52 32 11 4 2 0 0 83 5 1914
2020 Internal audit 38 38 24 0 0 0 0 76 0 17
2020 Data sciences 67 30 0 0 3 0 0 97 3 26
2020 Policy 48 26 15 6 5 0 0 74 11 53
2020 Project management 51 30 12 3 5 0 0 81 8 242
2020 Other services to the public 62 25 4 4 4 0 0 88 8 25
2020 None of the above 52 27 13 5 3 0 0 79 8 177
2019 Client contact centre 48 38 9 3 1 1 0 87 4 78
2019 Communications or public affairs 40 29 18 8 5 0 0 69 13 86
2019 Access to information and privacy 46 31 23 0 0 0 0 77 0 17
2019 Security 56 25 12 4 4 0 0 81 7 132
2019 Science and technology 54 29 15 3 0 0 0 82 3 68
2019 Administration and operations 50 31 14 3 2 0 0 81 6 310
2019 Human resources 51 33 9 6 1 0 0 84 7 192
2019 Financial management 45 39 11 4 1 1 0 84 5 167
2019 Procurement 53 26 10 7 4 0 0 79 11 99
2019 Real property 48 38 9 5 0 0 0 86 5 42
2019 Materiel management 53 23 13 0 12 0 0 76 12 17
2019 Information management 54 25 17 2 2 0 0 79 4 89
2019 Information technology 46 34 12 4 4 0 0 80 8 1809
2019 Internal audit 49 30 21 0 0 0 0 79 0 12
2019 Data sciences 50 31 5 9 5 0 0 81 14 22
2019 Policy 48 32 13 5 2 0 0 80 7 42
2019 Project management 46 32 17 4 2 0 0 78 5 226
2019 Other services to the public 62 26 9 0 3 0 0 88 3 21
2019 None of the above 54 24 13 4 3 1 0 79 8 147
2018 Client contact centre 46 33 13 4 2 2 0 80 6 47
2018 Communications or public affairs 35 27 18 16 5 0 0 62 21 79
2018 Security 47 36 11 3 3 0 0 83 6 117
2018 Science and technology 37 48 12 0 3 0 0 85 3 32
2018 Administration and operations 50 32 11 5 2 0 0 82 7 236
2018 Human resources 50 33 9 3 5 0 0 83 8 168
2018 Financial management 39 36 17 4 4 0 0 75 7 128
2018 Procurement 50 28 13 5 3 0 0 78 9 70
2018 Real property 41 34 15 11 0 0 0 74 11 38
2018 Materiel management 49 36 15 0 0 0 0 85 0 13
2018 Information management 47 41 11 0 1 0 0 87 1 71
2018 Information technology 43 36 13 4 4 0 0 79 8 1390
2018 Internal audit 52 27 16 0 6 0 0 79 6 18
2018 Data sciences 57 34 9 0 0 0 0 91 0 12
2018 Policy 38 47 15 0 0 0 0 85 0 25
2018 Project management 40 41 10 7 2 0 0 81 9 149
2018 Other services to the public 21 41 20 18 0 0 0 62 18 14
2018 None of the above 52 20 16 9 2 0 0 73 11 88

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 32 18 11 7 0 1 64 18 110
2022 Communications or public affairs 29 43 6 14 8 0 0 72 22 80
2022 Access to information and privacy 53 30 9 7 0 0 0 83 7 10
2022 Security 47 34 11 3 3 1 1 83 6 125
2022 Science and technology 42 33 16 5 5 0 0 75 9 70
2022 Administration and operations 41 38 10 7 4 0 1 79 11 375
2022 Human resources 43 35 10 7 4 0 0 78 11 285
2022 Financial management 43 39 9 6 3 0 0 82 9 175
2022 Procurement 45 37 7 5 6 0 0 83 11 125
2022 Real property 45 38 12 5 0 0 0 83 5 15
2022 Materiel management 32 41 10 7 8 0 2 75 16 35
2022 Information management 42 39 8 7 3 0 0 81 10 105
2022 Information technology 41 37 11 7 4 0 0 78 11 2105
2022 Internal audit 31 14 9 21 18 0 7 49 41 20
2022 Evaluation 64 25 0 0 11 0 0 89 11 15
2022 Data sciences 50 40 8 2 0 0 0 90 2 35
2022 Policy 51 26 6 12 5 0 0 77 17 50
2022 Project management 43 37 8 7 5 0 0 80 12 295
2022 Other services to the public 35 25 23 12 5 0 0 60 17 20
2022 None of the above 40 32 12 10 6 0 0 72 16 145
2020 Client contact centre 32 34 25 1 6 0 2 67 7 61
2020 Communications or public affairs 32 32 14 17 6 0 0 64 23 83
2020 Access to information and privacy 54 36 10 0 0 0 0 90 0 19
2020 Security 39 40 10 8 3 0 1 79 10 118
2020 Science and technology 42 35 20 4 0 0 0 76 4 76
2020 Administration and operations 41 38 12 5 4 0 0 79 9 382
2020 Human resources 47 32 11 6 4 1 0 80 9 266
2020 Financial management 39 39 12 7 3 0 0 78 10 209
2020 Procurement 45 31 11 7 5 0 0 76 12 145
2020 Real property 40 42 2 11 3 0 3 84 14 44
2020 Materiel management 56 18 13 0 12 0 0 74 12 26
2020 Information management 49 34 7 6 4 0 0 83 10 111
2020 Information technology 38 36 13 9 4 0 0 74 13 1924
2020 Internal audit 39 30 24 7 0 0 0 69 7 17
2020 Data sciences 40 46 12 0 3 0 0 85 3 26
2020 Policy 34 35 11 13 7 0 0 69 20 55
2020 Project management 40 36 11 6 8 0 0 76 14 243
2020 Other services to the public 31 46 16 4 4 0 0 77 7 25
2020 None of the above 37 31 13 10 9 1 0 68 19 177
2019 Client contact centre 34 28 23 9 6 0 0 62 15 78
2019 Communications or public affairs 32 41 8 10 8 1 0 73 18 86
2019 Access to information and privacy 44 37 19 0 0 0 0 81 0 18
2019 Security 38 33 16 9 4 0 0 71 13 132
2019 Science and technology 32 38 17 12 1 0 0 70 13 69
2019 Administration and operations 36 34 13 11 5 1 1 70 17 310
2019 Human resources 34 35 16 10 4 1 1 70 14 192
2019 Financial management 34 43 9 9 4 1 0 78 13 167
2019 Procurement 44 33 10 8 5 0 0 76 13 99
2019 Real property 27 50 11 11 0 0 0 77 11 43
2019 Materiel management 47 29 7 6 12 0 0 76 17 17
2019 Information management 43 28 12 9 9 0 0 71 17 90
2019 Information technology 32 39 14 9 6 0 0 71 15 1816
2019 Internal audit 27 35 23 8 8 0 0 62 15 12
2019 Data sciences 35 29 9 17 10 0 0 64 27 22
2019 Policy 36 47 6 9 2 0 0 83 11 43
2019 Project management 34 36 12 11 7 0 0 70 18 229
2019 Other services to the public 38 28 7 8 14 0 5 69 23 21
2019 None of the above 38 32 14 8 7 1 1 71 15 146
2018 Client contact centre 22 36 15 4 21 0 2 59 26 47
2018 Communications or public affairs 31 25 14 20 9 0 1 57 29 78
2018 Security 32 39 14 9 6 0 0 71 15 119
2018 Science and technology 24 47 18 6 6 0 0 71 12 33
2018 Administration and operations 34 34 13 12 6 0 0 69 18 237
2018 Human resources 29 33 22 9 7 0 0 62 16 170
2018 Financial management 16 44 15 16 8 0 0 61 24 127
2018 Procurement 27 43 10 15 4 0 1 70 20 70
2018 Real property 24 53 14 8 1 0 0 77 9 38
2018 Materiel management 39 22 32 0 7 0 0 61 7 13
2018 Information management 33 39 11 12 4 0 0 73 16 70
2018 Information technology 27 39 17 11 7 0 0 65 18 1395
2018 Internal audit 33 40 12 10 6 0 0 73 16 18
2018 Data sciences 41 31 11 17 0 0 0 72 17 12
2018 Policy 26 36 23 8 3 5 0 64 12 25
2018 Project management 33 40 11 13 3 0 0 73 16 148
2018 Other services to the public 21 53 7 19 0 0 0 74 19 14
2018 None of the above 37 31 12 12 8 0 0 69 20 88

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 38 13 7 5 0 1 74 12 110
2022 Communications or public affairs 39 36 3 15 6 0 1 76 21 80
2022 Access to information and privacy 76 17 0 7 0 0 0 93 7 10
2022 Security 48 38 8 3 3 0 0 86 6 125
2022 Science and technology 47 24 21 4 4 0 0 71 8 70
2022 Administration and operations 49 34 9 3 5 0 1 83 8 375
2022 Human resources 48 36 8 3 4 0 0 84 8 285
2022 Financial management 52 36 8 3 1 0 0 88 4 175
2022 Procurement 44 32 14 5 5 0 0 76 10 125
2022 Real property 39 49 12 0 0 0 0 88 0 15
2022 Materiel management 36 30 16 5 12 0 0 67 17 35
2022 Information management 46 39 7 2 6 0 0 85 8 105
2022 Information technology 46 32 12 5 4 0 0 79 9 2105
2022 Internal audit 41 32 4 13 10 0 0 73 23 20
2022 Evaluation 64 25 0 0 11 0 0 89 11 15
2022 Data sciences 63 30 5 3 0 0 0 93 3 35
2022 Policy 46 31 8 7 8 1 0 78 14 50
2022 Project management 47 30 12 8 3 0 0 77 11 295
2022 Other services to the public 35 48 0 12 5 0 0 83 17 20
2022 None of the above 46 33 13 6 3 0 0 79 9 145
2020 Client contact centre 42 28 18 3 8 0 2 70 11 62
2020 Communications or public affairs 39 28 17 11 4 0 0 67 16 83
2020 Access to information and privacy 64 16 20 0 0 0 0 80 0 19
2020 Security 40 39 13 7 2 0 0 79 8 119
2020 Science and technology 41 38 14 4 3 0 0 79 6 76
2020 Administration and operations 48 33 14 3 3 0 0 80 6 381
2020 Human resources 53 28 10 6 2 0 0 81 9 265
2020 Financial management 40 37 14 5 3 0 0 78 8 208
2020 Procurement 51 27 13 5 4 0 0 77 10 146
2020 Real property 53 25 10 7 3 0 3 80 9 43
2020 Materiel management 67 15 9 5 4 0 0 83 8 26
2020 Information management 45 34 8 5 6 1 0 80 12 113
2020 Information technology 40 34 15 7 4 0 0 74 11 1932
2020 Internal audit 39 31 13 11 0 0 7 75 11 17
2020 Data sciences 52 37 3 3 4 0 0 89 7 26
2020 Policy 41 31 10 9 9 0 0 72 18 53
2020 Project management 44 30 10 6 9 0 0 74 15 243
2020 Other services to the public 43 35 7 4 12 0 0 78 15 25
2020 None of the above 43 27 12 10 7 0 1 71 17 178
2019 Client contact centre 37 30 21 7 5 0 0 67 13 78
2019 Communications or public affairs 43 28 12 10 6 0 1 72 16 86
2019 Access to information and privacy 49 27 24 0 0 0 0 76 0 18
2019 Security 40 32 13 7 7 0 0 72 14 132
2019 Science and technology 35 32 20 6 7 0 0 67 13 69
2019 Administration and operations 39 32 15 7 7 0 0 72 13 312
2019 Human resources 41 33 14 7 6 1 0 73 13 194
2019 Financial management 37 40 12 9 3 0 0 77 12 167
2019 Procurement 48 27 13 5 7 0 0 75 12 100
2019 Real property 34 48 16 2 0 0 0 82 2 43
2019 Materiel management 47 29 0 13 12 0 0 76 24 17
2019 Information management 44 29 9 7 11 0 0 73 18 90
2019 Information technology 34 36 14 9 6 0 0 71 15 1821
2019 Internal audit 40 29 23 8 0 0 0 69 8 12
2019 Data sciences 48 32 0 9 10 0 0 81 19 22
2019 Policy 48 28 13 9 2 0 0 76 11 43
2019 Project management 35 30 20 10 4 0 0 65 15 229
2019 Other services to the public 47 26 9 6 12 0 0 73 18 21
2019 None of the above 43 32 11 9 5 0 1 76 14 146
2018 Client contact centre 27 35 15 4 17 2 0 63 21 47
2018 Communications or public affairs 31 20 17 17 13 0 1 52 31 79
2018 Security 34 31 20 6 7 1 1 66 13 119
2018 Science and technology 30 41 21 0 9 0 0 71 9 33
2018 Administration and operations 39 33 11 9 8 0 0 72 17 237
2018 Human resources 38 33 14 11 4 0 0 70 15 170
2018 Financial management 25 40 18 10 6 0 0 66 16 128
2018 Procurement 40 22 22 11 4 0 1 62 15 69
2018 Real property 31 53 6 10 0 0 0 84 10 36
2018 Materiel management 32 29 25 7 7 0 0 61 14 13
2018 Information management 42 30 15 11 1 0 0 73 12 69
2018 Information technology 29 37 17 8 8 0 0 66 17 1386
2018 Internal audit 32 33 24 5 6 0 0 65 11 18
2018 Data sciences 34 38 11 9 9 0 0 72 17 12
2018 Policy 38 41 14 7 0 0 0 79 7 25
2018 Project management 41 28 17 9 4 0 0 69 14 147
2018 Other services to the public 21 52 7 14 0 0 7 78 15 14
2018 None of the above 43 26 14 6 10 1 0 70 16 88

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 41 13 4 6 0 0 77 10 110
2022 Communications or public affairs 43 34 8 11 5 0 0 77 16 80
2022 Access to information and privacy 76 24 0 0 0 0 0 100 0 10
2022 Security 46 38 8 4 4 0 0 84 8 125
2022 Science and technology 44 28 15 10 3 0 0 72 13 70
2022 Administration and operations 49 34 8 5 4 0 0 83 9 375
2022 Human resources 51 31 6 5 5 0 0 83 11 285
2022 Financial management 48 39 7 3 3 0 0 87 6 175
2022 Procurement 48 34 9 4 6 0 0 82 9 125
2022 Real property 39 61 0 0 0 0 0 100 0 15
2022 Materiel management 34 36 24 2 3 0 0 71 5 35
2022 Information management 43 35 10 5 5 3 0 80 10 105
2022 Information technology 44 35 11 6 4 0 0 80 9 2105
2022 Internal audit 52 26 14 8 0 0 0 78 8 20
2022 Evaluation 71 18 0 0 11 0 0 89 11 15
2022 Data sciences 62 28 5 3 2 0 0 90 5 35
2022 Policy 37 33 6 12 8 0 4 73 21 50
2022 Project management 49 28 11 7 4 0 0 78 11 295
2022 Other services to the public 40 36 6 13 5 0 0 76 18 20
2022 None of the above 48 32 12 5 4 0 0 79 9 145
2020 Client contact centre 26 45 14 9 5 0 2 72 14 63
2020 Communications or public affairs 37 43 11 3 5 0 0 81 8 84
2020 Access to information and privacy 52 48 0 0 0 0 0 100 0 18
2020 Security 34 46 12 6 2 0 0 79 9 118
2020 Science and technology 41 47 8 4 0 0 0 88 4 73
2020 Administration and operations 42 41 10 5 2 0 0 83 7 382
2020 Human resources 51 33 9 5 3 0 0 84 8 261
2020 Financial management 39 36 15 8 2 0 0 75 10 209
2020 Procurement 48 32 11 6 3 0 0 80 9 143
2020 Real property 45 31 10 11 0 0 3 78 11 44
2020 Materiel management 53 26 17 4 0 0 0 79 4 26
2020 Information management 46 34 11 5 4 0 0 80 9 109
2020 Information technology 37 39 13 8 3 0 0 76 11 1922
2020 Internal audit 44 38 11 0 0 0 7 88 0 17
2020 Data sciences 43 50 4 3 0 0 0 93 3 26
2020 Policy 30 35 11 15 7 0 2 67 22 53
2020 Project management 39 35 12 8 6 0 0 74 14 239
2020 Other services to the public 36 52 8 0 4 0 0 88 4 24
2020 None of the above 39 33 15 8 5 0 0 72 13 177
2019 Client contact centre 34 35 19 9 3 0 0 69 11 78
2019 Communications or public affairs 37 37 10 10 6 0 1 74 16 83
2019 Access to information and privacy 56 23 15 5 0 0 0 80 5 17
2019 Security 33 39 9 12 6 0 0 73 18 128
2019 Science and technology 30 37 17 12 4 0 0 66 16 68
2019 Administration and operations 40 34 14 8 3 1 1 75 11 306
2019 Human resources 37 36 12 12 3 0 0 73 16 193
2019 Financial management 37 48 10 3 2 0 0 84 5 166
2019 Procurement 34 41 10 9 5 1 0 75 14 98
2019 Real property 29 45 16 10 0 0 0 73 10 41
2019 Materiel management 25 37 13 24 0 0 0 62 24 16
2019 Information management 40 35 10 9 7 0 0 75 15 88
2019 Information technology 30 40 15 9 5 0 0 71 14 1801
2019 Internal audit 49 21 15 15 0 0 0 69 15 12
2019 Data sciences 36 36 8 9 10 0 0 72 19 22
2019 Policy 49 32 10 8 2 0 0 80 10 44
2019 Project management 31 35 19 10 3 1 0 67 13 224
2019 Other services to the public 37 36 13 6 9 0 0 73 14 21
2019 None of the above 34 37 14 9 5 1 0 71 15 146
2018 Client contact centre 26 36 17 8 13 0 0 62 21 47
2018 Communications or public affairs 22 34 19 16 9 0 0 56 25 78
2018 Security 31 39 16 8 7 0 0 69 15 119
2018 Science and technology 35 32 21 6 6 0 0 67 12 33
2018 Administration and operations 36 33 13 9 9 0 0 69 18 236
2018 Human resources 29 39 13 10 8 0 1 69 18 170
2018 Financial management 22 39 17 16 6 0 0 62 22 127
2018 Procurement 36 31 15 12 5 0 0 67 18 70
2018 Real property 19 42 19 14 7 0 0 61 20 38
2018 Materiel management 17 36 18 15 14 0 0 53 29 13
2018 Information management 43 24 17 10 6 0 0 68 16 71
2018 Information technology 25 36 18 11 8 0 0 62 20 1399
2018 Internal audit 31 40 17 6 6 0 0 72 11 18
2018 Data sciences 27 15 17 17 9 16 0 50 30 12
2018 Policy 19 39 23 14 4 0 0 58 18 25
2018 Project management 36 33 14 11 6 0 0 68 17 149
2018 Other services to the public 34 34 0 12 14 0 7 72 28 14
2018 None of the above 33 34 10 12 10 0 0 68 22 88

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 37 11 2 5 0 0 83 6 110
2022 Communications or public affairs 32 39 8 13 8 0 0 71 20 80
2022 Access to information and privacy 56 36 0 7 0 0 0 93 7 10
2022 Security 50 31 13 4 2 1 0 81 6 125
2022 Science and technology 45 32 21 3 0 0 0 76 3 70
2022 Administration and operations 49 31 10 7 3 0 0 80 10 375
2022 Human resources 46 38 9 3 4 1 0 85 7 285
2022 Financial management 55 36 5 3 1 0 0 90 4 175
2022 Procurement 45 37 9 5 3 1 0 82 8 125
2022 Real property 55 45 0 0 0 0 0 100 0 15
2022 Materiel management 37 31 10 19 3 0 0 69 21 35
2022 Information management 47 32 14 4 4 0 0 79 7 105
2022 Information technology 47 34 11 5 3 0 0 81 8 2110
2022 Internal audit 30 30 26 9 5 0 0 60 14 20
2022 Evaluation 59 30 0 0 11 0 0 89 11 15
2022 Data sciences 61 32 5 3 0 0 0 93 3 35
2022 Policy 40 47 7 4 1 0 0 87 6 50
2022 Project management 44 35 14 5 1 1 0 80 7 295
2022 Other services to the public 34 37 17 6 5 0 0 71 12 20
2022 None of the above 44 34 13 4 5 0 1 78 9 145
2020 Client contact centre 39 40 13 3 5 0 0 79 8 62
2020 Communications or public affairs 44 36 10 4 5 0 0 80 10 85
2020 Access to information and privacy 45 50 5 0 0 0 0 95 0 19
2020 Security 43 38 12 4 3 0 0 80 8 118
2020 Science and technology 52 37 8 1 0 1 0 91 1 76
2020 Administration and operations 45 39 10 4 2 0 0 84 7 385
2020 Human resources 53 34 7 4 2 0 0 87 6 267
2020 Financial management 47 33 11 6 3 0 0 79 9 209
2020 Procurement 45 38 6 6 4 0 0 83 10 146
2020 Real property 50 39 5 5 0 0 3 91 5 44
2020 Materiel management 57 22 9 12 0 0 0 79 12 26
2020 Information management 54 29 11 4 3 0 0 83 6 113
2020 Information technology 43 35 12 7 3 0 0 78 10 1934
2020 Internal audit 39 55 6 0 0 0 0 94 0 17
2020 Data sciences 53 39 4 3 0 0 0 93 3 26
2020 Policy 38 41 5 5 11 0 0 79 16 54
2020 Project management 45 31 10 8 6 0 0 76 14 241
2020 Other services to the public 39 50 7 0 4 0 0 89 4 25
2020 None of the above 42 36 8 7 6 0 0 79 14 178
2019 Client contact centre 38 45 9 4 2 1 0 85 6 78
2019 Communications or public affairs 41 39 10 5 5 0 0 80 10 86
2019 Access to information and privacy 37 44 19 0 0 0 0 81 0 18
2019 Security 38 45 8 5 5 0 0 83 10 130
2019 Science and technology 34 40 15 7 4 0 0 74 11 69
2019 Administration and operations 45 35 12 5 3 0 0 80 7 313
2019 Human resources 43 37 8 9 3 0 0 80 11 193
2019 Financial management 36 47 10 4 3 0 0 83 7 169
2019 Procurement 45 34 7 7 6 1 0 80 13 100
2019 Real property 52 34 9 5 0 0 0 86 5 43
2019 Materiel management 41 29 13 6 12 0 0 70 17 17
2019 Information management 45 29 12 7 5 1 0 75 13 91
2019 Information technology 37 39 12 7 5 0 0 76 12 1826
2019 Internal audit 49 36 8 8 0 0 0 85 8 12
2019 Data sciences 36 32 5 13 14 0 0 68 27 22
2019 Policy 29 44 6 15 6 0 0 73 21 44
2019 Project management 35 38 12 13 2 0 0 73 15 230
2019 Other services to the public 60 29 0 12 0 0 0 88 12 21
2019 None of the above 40 33 11 9 6 1 0 74 15 146
2018 Client contact centre 38 43 14 0 6 0 0 80 6 48
2018 Communications or public affairs 27 32 19 17 2 1 0 60 20 78
2018 Security 35 43 11 7 3 0 0 78 10 119
2018 Science and technology 23 50 12 6 9 0 0 73 15 33
2018 Administration and operations 41 35 10 7 6 0 0 76 13 236
2018 Human resources 39 40 10 5 6 0 0 79 11 171
2018 Financial management 28 40 16 11 5 0 0 68 16 129
2018 Procurement 44 37 10 8 2 0 0 81 9 70
2018 Real property 27 50 12 11 0 0 0 77 11 38
2018 Materiel management 24 61 7 7 0 0 0 86 7 13
2018 Information management 41 38 14 3 4 0 0 79 7 71
2018 Information technology 32 40 14 8 5 0 0 73 13 1401
2018 Internal audit 38 41 16 0 6 0 0 78 6 18
2018 Data sciences 49 31 19 0 0 0 0 81 0 12
2018 Policy 30 49 17 3 0 0 0 79 3 25
2018 Project management 36 38 13 11 3 0 0 74 13 150
2018 Other services to the public 14 41 20 20 5 0 0 56 25 14
2018 None of the above 42 30 11 9 9 0 0 71 18 87

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 40 5 3 7 0 0 85 10 110
2022 Communications or public affairs 47 32 15 4 3 0 0 79 6 80
2022 Access to information and privacy 50 32 11 7 0 0 0 82 7 10
2022 Security 36 34 15 10 5 1 0 71 15 125
2022 Science and technology 43 28 20 6 3 0 0 71 9 70
2022 Administration and operations 56 26 10 5 3 0 0 82 8 375
2022 Human resources 43 32 11 9 5 0 0 75 14 285
2022 Financial management 44 30 17 7 2 0 0 74 9 175
2022 Procurement 43 26 15 9 6 0 1 70 15 125
2022 Real property 32 35 18 10 6 0 0 67 15 15
2022 Materiel management 40 38 12 7 4 0 0 77 11 35
2022 Information management 43 37 12 5 1 0 1 81 7 105
2022 Information technology 42 34 13 6 4 0 1 77 10 2110
2022 Internal audit 62 26 8 4 0 0 0 88 4 20
2022 Evaluation 55 39 6 0 0 0 0 94 0 15
2022 Data sciences 53 31 9 7 0 0 0 84 7 35
2022 Policy 30 34 24 8 1 0 2 66 10 50
2022 Project management 36 37 13 8 5 0 0 74 13 300
2022 Other services to the public 41 36 13 4 5 0 0 77 10 20
2022 None of the above 45 31 14 5 4 1 0 76 10 145
2020 Client contact centre 32 38 15 6 7 0 2 71 13 63
2020 Communications or public affairs 43 26 11 12 8 0 0 69 20 85
2020 Access to information and privacy 40 26 19 15 0 0 0 66 15 19
2020 Security 36 30 21 8 4 0 0 66 12 119
2020 Science and technology 39 31 11 17 2 0 0 71 19 76
2020 Administration and operations 48 26 15 7 4 0 1 74 11 383
2020 Human resources 41 26 18 8 6 0 1 68 14 268
2020 Financial management 40 39 9 7 5 0 0 79 12 207
2020 Procurement 32 36 15 9 7 0 1 69 16 145
2020 Real property 38 37 13 9 0 0 2 77 9 45
2020 Materiel management 44 44 8 0 4 0 0 88 4 26
2020 Information management 46 28 18 5 3 0 0 74 8 113
2020 Information technology 35 33 16 9 6 0 1 69 15 1926
2020 Internal audit 17 53 13 13 5 0 0 70 18 17
2020 Data sciences 31 37 20 7 4 0 0 68 12 26
2020 Policy 19 31 31 13 7 0 0 49 20 53
2020 Project management 36 31 16 11 5 0 0 68 16 242
2020 Other services to the public 34 44 18 4 0 0 0 78 4 25
2020 None of the above 40 31 14 10 4 0 1 72 14 177
2019 Client contact centre 40 28 19 9 1 0 1 70 11 77
2019 Communications or public affairs 56 25 11 3 4 0 0 82 8 85
2019 Access to information and privacy 46 42 12 0 0 0 0 88 0 18
2019 Security 42 35 16 4 3 0 0 77 7 131
2019 Science and technology 33 33 22 9 3 0 1 66 12 68
2019 Administration and operations 47 33 12 6 1 0 0 81 7 311
2019 Human resources 32 33 20 5 8 1 0 66 13 194
2019 Financial management 38 32 15 10 4 1 0 71 14 168
2019 Procurement 29 39 19 9 4 0 0 68 13 98
2019 Real property 41 39 18 0 2 0 0 79 2 43
2019 Materiel management 59 18 12 11 0 0 0 77 11 17
2019 Information management 44 34 11 6 4 1 0 79 11 91
2019 Information technology 34 36 16 8 6 0 1 71 13 1818
2019 Internal audit 56 14 0 15 14 0 0 70 30 12
2019 Data sciences 45 32 13 9 0 0 0 78 9 22
2019 Policy 32 29 20 8 11 0 0 61 19 43
2019 Project management 32 37 16 9 5 0 1 69 14 226
2019 Other services to the public 53 32 5 0 10 0 0 85 10 21
2019 None of the above 40 26 15 12 4 1 2 68 16 145
2018 Client contact centre 41 17 18 14 4 2 5 62 19 49
2018 Communications or public affairs 49 23 15 8 5 0 0 73 13 80
2018 Security 30 40 16 11 3 0 1 71 13 117
2018 Science and technology 29 27 38 3 3 0 0 56 6 33
2018 Administration and operations 45 28 14 9 3 0 1 73 12 238
2018 Human resources 32 32 16 13 6 0 1 65 19 170
2018 Financial management 31 30 24 9 4 1 0 62 14 131
2018 Procurement 38 28 16 15 4 0 0 66 18 70
2018 Real property 27 27 16 16 13 0 0 55 29 38
2018 Materiel management 36 28 22 7 7 0 0 64 14 13
2018 Information management 26 36 26 10 1 0 0 63 11 71
2018 Information technology 32 36 16 9 6 0 0 69 15 1403
2018 Internal audit 45 11 17 11 16 0 0 56 27 18
2018 Data sciences 19 50 9 6 17 0 0 69 23 12
2018 Policy 46 22 16 5 11 0 0 68 16 25
2018 Project management 33 36 17 9 5 0 0 69 14 149
2018 Other services to the public 50 13 33 5 0 0 0 62 5 15
2018 None of the above 41 26 17 10 5 1 0 68 15 88

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 10 23 31 23 10 0 3 35 34 110
2022 Communications or public affairs 15 33 30 17 4 0 2 21 49 80
2022 Access to information and privacy 0 35 34 30 0 0 0 30 35 10
2022 Security 8 21 42 16 7 2 4 24 31 125
2022 Science and technology 11 22 33 21 9 2 2 31 35 70
2022 Administration and operations 9 24 35 18 14 0 1 32 33 375
2022 Human resources 11 20 35 20 11 1 2 32 32 285
2022 Financial management 6 23 35 17 17 0 2 35 30 175
2022 Procurement 16 15 32 19 12 2 5 32 33 125
2022 Real property 5 23 40 17 6 0 9 25 31 15
2022 Materiel management 3 29 52 11 3 0 3 14 33 35
2022 Information management 7 23 35 19 15 0 2 34 31 105
2022 Information technology 10 22 34 21 11 1 2 32 32 2105
2022 Internal audit 19 28 15 16 4 4 13 24 57 20
2022 Evaluation 0 0 41 21 31 0 8 56 0 15
2022 Data sciences 2 23 35 26 14 0 0 40 25 35
2022 Policy 16 36 22 15 10 0 2 26 52 50
2022 Project management 13 21 39 16 9 0 3 26 34 295
2022 Other services to the public 9 26 34 25 5 0 0 31 35 20
2022 None of the above 14 17 30 24 11 1 2 37 32 145
2020 Client contact centre 8 22 35 27 6 0 2 34 31 63
2020 Communications or public affairs 17 18 40 15 9 2 0 24 35 85
2020 Access to information and privacy 0 11 39 25 25 0 0 50 11 19
2020 Security 14 22 34 16 14 0 0 30 36 119
2020 Science and technology 11 22 42 19 7 0 0 26 32 76
2020 Administration and operations 7 26 34 19 12 1 2 31 34 386
2020 Human resources 13 22 34 18 10 0 2 29 36 266
2020 Financial management 12 23 33 26 5 0 0 31 36 209
2020 Procurement 12 20 30 26 11 0 1 37 32 146
2020 Real property 4 47 35 10 2 0 2 12 52 45
2020 Materiel management 0 31 38 24 4 0 4 29 33 26
2020 Information management 12 19 35 18 13 2 1 32 32 112
2020 Information technology 12 27 36 17 7 1 0 24 39 1938
2020 Internal audit 0 31 35 35 0 0 0 35 31 17
2020 Data sciences 15 31 34 12 9 0 0 20 46 26
2020 Policy 21 29 31 13 3 0 2 17 51 54
2020 Project management 13 21 37 19 10 0 0 29 34 243
2020 Other services to the public 16 32 30 10 7 0 4 18 50 25
2020 None of the above 12 22 33 19 9 1 5 29 36 178
2019 Client contact centre 5 25 44 19 6 0 1 25 30 78
2019 Communications or public affairs 16 34 31 7 12 0 0 18 50 86
2019 Access to information and privacy 5 0 65 15 15 0 0 30 5 18
2019 Security 19 32 28 15 5 0 2 21 51 132
2019 Science and technology 18 23 38 14 6 0 1 20 42 69
2019 Administration and operations 13 25 32 18 9 2 2 28 39 313
2019 Human resources 15 33 36 9 6 1 0 15 49 194
2019 Financial management 10 31 36 14 5 2 1 20 43 169
2019 Procurement 4 20 48 17 9 0 1 27 25 99
2019 Real property 9 37 32 19 0 0 2 20 47 42
2019 Materiel management 6 47 18 18 6 0 6 25 56 17
2019 Information management 12 32 29 16 8 1 2 25 45 90
2019 Information technology 14 27 36 15 6 1 1 21 42 1826
2019 Internal audit 0 31 35 14 21 0 0 35 31 12
2019 Data sciences 22 26 42 0 9 0 0 9 49 22
2019 Policy 17 40 22 17 2 2 0 19 58 44
2019 Project management 19 27 35 14 5 1 1 18 46 229
2019 Other services to the public 4 17 51 5 20 0 3 26 22 21
2019 None of the above 15 29 32 14 7 1 1 22 45 146
2018 Client contact centre 14 50 18 10 6 2 0 16 65 48
2018 Communications or public affairs 25 31 30 8 5 0 0 13 57 78
2018 Security 7 30 39 18 6 0 0 24 37 119
2018 Science and technology 15 33 41 3 5 0 3 9 49 33
2018 Administration and operations 14 31 33 14 7 0 1 21 46 239
2018 Human resources 17 34 35 11 3 0 0 14 51 172
2018 Financial management 18 31 36 13 1 0 1 15 49 130
2018 Procurement 10 23 39 19 8 0 0 28 34 70
2018 Real property 17 27 48 6 3 0 0 8 44 38
2018 Materiel management 7 22 35 14 7 7 7 25 34 13
2018 Information management 14 31 40 13 3 0 0 15 45 71
2018 Information technology 16 29 37 13 4 1 1 17 46 1399
2018 Internal audit 6 35 22 21 16 0 0 37 41 18
2018 Data sciences 9 37 30 0 24 0 0 24 46 12
2018 Policy 8 26 33 29 5 0 0 33 34 24
2018 Project management 20 32 30 11 2 2 2 14 54 149
2018 Other services to the public 13 30 13 25 12 0 7 39 47 15
2018 None of the above 15 19 35 16 13 1 1 30 35 88

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 31 28 14 9 2 3 24 46 110
2022 Communications or public affairs 35 36 14 9 5 0 1 14 72 80
2022 Access to information and privacy 11 24 32 0 33 0 0 33 35 10
2022 Security 23 29 24 13 4 2 6 18 56 125
2022 Science and technology 27 33 23 7 8 2 0 15 61 70
2022 Administration and operations 15 23 32 15 11 1 4 27 39 375
2022 Human resources 15 23 35 15 6 2 3 23 40 285
2022 Financial management 8 21 37 18 13 0 2 32 30 175
2022 Procurement 13 22 29 20 9 2 5 32 37 125
2022 Real property 5 17 52 11 6 0 9 18 25 15
2022 Materiel management 14 40 11 20 7 0 7 29 59 35
2022 Information management 12 28 34 17 8 0 2 25 40 105
2022 Information technology 19 28 28 13 8 1 2 21 50 2105
2022 Internal audit 20 20 8 30 0 0 22 38 51 20
2022 Evaluation 17 12 32 19 12 0 8 33 31 15
2022 Data sciences 2 18 32 22 23 0 3 46 21 35
2022 Policy 15 19 31 22 6 0 6 31 37 50
2022 Project management 25 25 28 9 10 1 2 20 51 295
2022 Other services to the public 17 18 28 13 17 0 8 32 38 20
2022 None of the above 19 21 29 11 12 2 6 25 43 145
2020 Client contact centre 4 27 36 13 12 4 3 28 34 63
2020 Communications or public affairs 19 24 34 11 8 4 0 20 45 84
2020 Access to information and privacy 0 11 37 21 31 0 0 52 11 18
2020 Security 20 31 21 15 11 2 0 26 52 118
2020 Science and technology 18 31 33 11 7 0 0 18 50 76
2020 Administration and operations 8 24 35 16 12 2 3 29 34 385
2020 Human resources 15 20 30 22 8 3 3 31 37 266
2020 Financial management 10 26 32 18 9 1 3 29 38 208
2020 Procurement 10 11 35 28 13 1 2 42 22 145
2020 Real property 9 28 36 9 8 7 2 19 41 45
2020 Materiel management 4 11 45 7 18 8 7 29 17 26
2020 Information management 13 20 35 17 8 3 4 27 36 113
2020 Information technology 23 28 29 12 6 1 1 18 52 1932
2020 Internal audit 22 30 37 6 0 6 0 6 55 17
2020 Data sciences 16 41 32 3 8 0 0 11 57 26
2020 Policy 16 31 35 17 2 0 0 18 47 54
2020 Project management 23 24 30 15 5 0 3 21 48 243
2020 Other services to the public 20 31 23 15 7 0 4 23 53 25
2020 None of the above 20 16 34 17 8 2 3 26 38 178
2019 Client contact centre 18 25 18 24 5 6 3 32 48 77
2019 Communications or public affairs 26 38 27 8 0 0 1 8 65 86
2019 Access to information and privacy 17 24 28 32 0 0 0 32 41 18
2019 Security 28 31 22 9 7 2 1 17 61 132
2019 Science and technology 36 29 21 9 4 1 0 13 65 69
2019 Administration and operations 21 25 32 10 9 1 2 19 47 312
2019 Human resources 18 37 27 12 5 1 1 17 55 193
2019 Financial management 18 27 26 13 13 1 2 27 47 169
2019 Procurement 8 25 39 10 14 0 4 25 34 100
2019 Real property 19 26 39 14 2 0 0 17 45 42
2019 Materiel management 17 36 29 7 6 6 0 13 56 17
2019 Information management 21 26 22 22 5 1 2 28 48 91
2019 Information technology 28 31 24 10 4 2 1 15 60 1820
2019 Internal audit 13 37 43 8 0 0 0 8 50 12
2019 Data sciences 13 32 24 12 13 5 0 26 48 22
2019 Policy 16 21 38 14 8 3 0 23 38 44
2019 Project management 31 31 24 7 5 1 0 13 63 228
2019 Other services to the public 24 5 33 18 16 3 0 35 30 21
2019 None of the above 29 25 23 10 7 3 4 18 57 147
2018 Client contact centre 25 35 22 6 8 4 0 14 63 49
2018 Communications or public affairs 65 18 9 5 0 1 1 6 85 78
2018 Security 27 28 25 13 4 1 2 17 57 119
2018 Science and technology 35 33 21 6 5 0 0 11 68 33
2018 Administration and operations 21 33 27 14 5 1 1 19 54 237
2018 Human resources 28 38 22 9 4 0 0 12 66 172
2018 Financial management 18 24 34 17 4 2 1 22 44 130
2018 Procurement 27 17 37 10 5 1 3 16 46 70
2018 Real property 13 47 29 9 3 0 0 12 60 36
2018 Materiel management 32 47 7 7 7 0 0 14 79 13
2018 Information management 15 31 27 17 4 4 1 23 49 70
2018 Information technology 33 30 23 8 3 2 1 12 65 1397
2018 Internal audit 22 17 35 11 11 0 6 22 41 18
2018 Data sciences 0 29 32 15 24 0 0 39 29 12
2018 Policy 8 31 24 16 15 5 0 33 42 24
2018 Project management 34 31 18 11 1 3 2 13 68 148
2018 Other services to the public 13 36 19 13 12 0 7 27 53 15
2018 None of the above 28 18 24 17 8 2 3 26 49 88

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 11 28 28 23 0 3 52 19 110
2022 Communications or public affairs 16 27 31 19 8 0 0 26 43 80
2022 Access to information and privacy 11 7 32 17 19 14 0 42 21 10
2022 Security 12 15 29 25 13 3 4 41 28 125
2022 Science and technology 7 20 26 32 10 2 2 44 28 70
2022 Administration and operations 9 16 25 27 19 0 2 48 26 375
2022 Human resources 7 15 34 28 13 2 3 42 23 285
2022 Financial management 5 17 31 23 23 0 1 47 22 175
2022 Procurement 11 12 27 31 12 2 4 46 25 125
2022 Real property 0 11 57 23 0 0 9 25 12 15
2022 Materiel management 5 5 43 22 20 0 5 45 10 35
2022 Information management 7 13 19 36 23 0 2 60 20 105
2022 Information technology 8 13 30 28 17 1 2 47 21 2105
2022 Internal audit 0 9 16 26 26 0 22 67 12 20
2022 Evaluation 0 0 19 44 29 0 8 79 0 15
2022 Data sciences 5 12 21 31 28 3 0 61 17 35
2022 Policy 12 32 26 21 9 0 2 29 45 50
2022 Project management 13 15 35 22 12 0 2 36 29 295
2022 Other services to the public 10 16 37 23 14 0 0 38 25 20
2022 None of the above 9 15 28 22 21 2 4 45 25 145
2020 Client contact centre 1 16 42 15 23 0 3 39 18 63
2020 Communications or public affairs 14 17 38 12 19 0 0 31 31 85
2020 Access to information and privacy 0 5 29 41 25 0 0 66 5 19
2020 Security 10 18 25 25 21 1 0 47 28 118
2020 Science and technology 7 21 31 33 9 0 0 42 27 75
2020 Administration and operations 10 16 34 22 15 1 2 39 26 384
2020 Human resources 11 18 25 30 15 0 2 45 29 265
2020 Financial management 7 18 34 23 14 2 1 39 26 207
2020 Procurement 9 13 34 29 15 0 0 44 22 146
2020 Real property 7 4 51 31 5 0 2 36 11 45
2020 Materiel management 4 10 11 44 26 0 4 73 15 26
2020 Information management 12 21 19 24 20 2 2 46 34 111
2020 Information technology 11 17 34 25 11 1 1 37 28 1931
2020 Internal audit 6 12 47 30 0 6 0 31 19 17
2020 Data sciences 4 31 34 27 4 0 0 31 35 26
2020 Policy 16 35 28 5 15 0 0 20 51 54
2020 Project management 15 18 32 22 10 1 1 33 34 241
2020 Other services to the public 15 8 32 28 14 0 4 43 23 25
2020 None of the above 10 12 32 28 13 2 3 43 23 176
2019 Client contact centre 9 13 28 27 13 5 4 45 25 75
2019 Communications or public affairs 14 20 41 15 10 0 0 25 34 86
2019 Access to information and privacy 5 12 42 25 17 0 0 42 17 18
2019 Security 8 12 41 24 15 0 2 39 20 131
2019 Science and technology 7 20 35 27 9 1 0 36 28 69
2019 Administration and operations 11 19 27 25 16 1 2 42 30 311
2019 Human resources 13 21 31 21 11 2 1 33 35 193
2019 Financial management 9 22 32 20 13 2 1 34 32 168
2019 Procurement 6 15 38 24 15 0 2 40 22 100
2019 Real property 5 33 32 26 4 0 0 30 38 42
2019 Materiel management 11 19 17 35 12 0 6 50 32 17
2019 Information management 8 13 26 25 23 3 2 50 22 90
2019 Information technology 12 20 31 24 10 1 1 35 33 1820
2019 Internal audit 8 22 35 28 8 0 0 36 29 12
2019 Data sciences 30 4 47 9 9 0 0 18 35 22
2019 Policy 14 17 35 18 13 2 0 32 32 44
2019 Project management 17 27 29 18 7 0 2 25 45 230
2019 Other services to the public 5 5 33 23 27 5 3 54 10 21
2019 None of the above 12 15 32 27 10 1 3 39 28 144
2018 Client contact centre 14 20 21 26 12 4 3 41 37 47
2018 Communications or public affairs 17 25 31 20 5 1 0 26 43 78
2018 Security 5 21 35 31 7 0 1 38 27 118
2018 Science and technology 6 15 46 15 15 0 3 31 22 32
2018 Administration and operations 12 22 33 18 11 1 3 31 35 236
2018 Human resources 13 24 34 18 9 2 1 27 38 172
2018 Financial management 21 19 24 28 6 1 1 35 41 130
2018 Procurement 13 13 32 29 7 2 3 39 27 69
2018 Real property 16 31 39 11 3 0 0 14 47 38
2018 Materiel management 7 18 32 29 7 0 7 39 27 13
2018 Information management 5 18 40 24 9 3 1 34 24 71
2018 Information technology 14 20 33 23 8 1 1 31 34 1394
2018 Internal audit 6 22 32 30 11 0 0 40 28 18
2018 Data sciences 0 17 37 21 24 0 0 45 17 12
2018 Policy 21 11 32 23 13 0 0 36 32 23
2018 Project management 17 32 36 11 3 0 1 14 49 149
2018 Other services to the public 7 18 39 18 12 0 7 32 27 15
2018 None of the above 12 16 27 26 15 2 2 43 29 88

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 16 25 25 16 1 4 44 29 110
2022 Communications or public affairs 10 17 31 24 14 0 3 40 28 80
2022 Access to information and privacy 18 7 7 35 33 0 0 67 25 10
2022 Security 17 16 32 18 14 3 1 33 34 125
2022 Science and technology 15 20 20 26 15 0 5 43 36 70
2022 Administration and operations 10 17 26 22 20 1 5 44 28 375
2022 Human resources 12 17 26 19 17 2 6 39 32 280
2022 Financial management 8 19 27 24 20 1 2 44 28 175
2022 Procurement 17 22 27 12 15 2 4 29 43 125
2022 Real property 6 29 21 28 6 0 9 38 39 15
2022 Materiel management 14 12 21 18 18 9 7 43 31 35
2022 Information management 9 14 30 17 21 3 5 42 26 105
2022 Information technology 12 18 27 22 17 1 3 40 31 2105
2022 Internal audit 10 12 14 24 18 0 22 54 28 20
2022 Evaluation 0 6 26 43 12 5 8 63 7 15
2022 Data sciences 4 25 21 17 33 0 0 49 29 35
2022 Policy 16 19 32 17 10 1 3 29 37 50
2022 Project management 15 19 28 18 15 1 4 35 35 295
2022 Other services to the public 9 14 22 25 23 0 6 51 25 20
2022 None of the above 14 14 25 20 19 3 5 42 31 145
2020 Client contact centre 11 13 34 28 12 0 2 41 24 63
2020 Communications or public affairs 7 22 20 33 11 4 2 48 31 85
2020 Access to information and privacy 6 0 27 34 33 0 0 68 6 18
2020 Security 13 21 30 18 16 1 2 35 35 119
2020 Science and technology 12 22 32 23 8 3 1 32 35 76
2020 Administration and operations 9 16 26 26 19 1 3 46 26 385
2020 Human resources 12 13 26 28 18 0 3 47 26 266
2020 Financial management 12 21 28 24 12 2 1 38 34 209
2020 Procurement 19 21 22 23 12 2 1 36 41 144
2020 Real property 6 21 33 24 7 2 7 34 30 45
2020 Materiel management 7 11 21 42 12 0 7 58 20 25
2020 Information management 15 24 23 19 16 2 2 36 40 112
2020 Information technology 16 22 28 20 11 1 1 32 39 1931
2020 Internal audit 7 29 23 30 6 0 6 37 38 17
2020 Data sciences 15 20 28 18 20 0 0 37 35 26
2020 Policy 19 20 40 12 5 3 0 18 40 54
2020 Project management 16 17 28 19 13 2 4 35 35 243
2020 Other services to the public 15 18 24 16 22 0 4 39 35 25
2020 None of the above 12 19 24 26 15 1 5 43 32 178
2019 Client contact centre 10 29 19 26 8 4 4 36 43 78
2019 Communications or public affairs 12 15 26 35 10 0 2 46 28 86
2019 Access to information and privacy 5 18 41 37 0 0 0 37 23 18
2019 Security 17 22 29 14 15 1 2 30 40 131
2019 Science and technology 14 30 27 20 8 0 1 28 45 69
2019 Administration and operations 14 18 27 21 15 1 3 38 34 312
2019 Human resources 16 20 29 23 9 1 2 33 37 191
2019 Financial management 13 18 30 20 15 3 1 37 32 169
2019 Procurement 8 20 25 29 14 0 4 45 29 100
2019 Real property 7 22 39 25 6 0 0 31 30 43
2019 Materiel management 12 18 39 12 6 0 12 20 35 16
2019 Information management 17 16 24 23 13 2 5 39 35 92
2019 Information technology 19 24 30 16 9 1 2 26 44 1824
2019 Internal audit 22 35 13 23 8 0 0 30 57 12
2019 Data sciences 19 19 21 23 17 0 0 40 39 22
2019 Policy 19 21 25 22 14 0 0 36 39 44
2019 Project management 19 23 27 18 9 2 2 29 44 229
2019 Other services to the public 14 10 17 13 35 8 3 54 27 21
2019 None of the above 22 17 24 21 10 2 4 33 41 146
2018 Client contact centre 20 28 23 9 16 2 2 26 50 49
2018 Communications or public affairs 17 16 29 24 11 2 1 36 34 78
2018 Security 21 21 32 16 8 1 1 24 43 119
2018 Science and technology 15 38 24 15 0 0 8 16 58 33
2018 Administration and operations 18 23 24 19 11 2 2 32 43 238
2018 Human resources 22 34 17 16 7 1 3 24 58 171
2018 Financial management 17 25 31 20 5 1 1 26 43 130
2018 Procurement 18 27 19 24 6 2 3 32 47 70
2018 Real property 16 26 35 9 9 0 6 18 45 37
2018 Materiel management 36 35 22 0 7 0 0 7 71 13
2018 Information management 16 25 29 18 4 3 5 24 45 71
2018 Information technology 22 26 28 16 6 2 1 22 50 1400
2018 Internal audit 17 38 11 11 24 0 0 35 54 18
2018 Data sciences 9 25 27 15 24 0 0 39 34 12
2018 Policy 4 29 34 25 8 0 0 33 33 24
2018 Project management 17 28 34 11 4 4 1 16 48 150
2018 Other services to the public 24 25 13 19 12 0 7 33 52 15
2018 None of the above 17 27 30 8 12 3 3 21 47 87

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 14 19 29 15 11 6 6 30 37 110
2022 Communications or public affairs 4 11 35 19 22 3 6 45 16 80
2022 Access to information and privacy 11 29 37 14 9 0 0 23 40 10
2022 Security 9 14 22 27 18 4 6 50 25 125
2022 Science and technology 10 20 24 14 25 6 1 42 32 70
2022 Administration and operations 11 17 26 19 18 4 6 40 30 375
2022 Human resources 15 20 30 18 11 5 2 31 37 285
2022 Financial management 7 20 27 22 19 2 2 43 28 175
2022 Procurement 12 19 25 23 14 4 3 40 33 125
2022 Real property 0 12 35 38 0 0 15 44 14 15
2022 Materiel management 2 10 26 23 18 9 11 51 16 35
2022 Information management 7 16 36 14 11 9 8 29 28 105
2022 Information technology 8 13 24 24 21 4 5 49 24 2105
2022 Internal audit 6 5 17 20 12 7 34 55 17 20
2022 Evaluation 11 0 18 39 24 0 8 69 12 15
2022 Data sciences 3 30 32 14 22 0 0 36 32 35
2022 Policy 17 7 27 34 10 1 3 46 25 50
2022 Project management 13 20 28 19 14 1 4 35 35 295
2022 Other services to the public 5 11 25 26 29 0 4 57 17 20
2022 None of the above 9 14 23 19 21 5 8 46 27 145
2020 Client contact centre 9 9 29 29 15 6 3 48 20 62
2020 Communications or public affairs 3 12 29 26 19 8 2 50 18 85
2020 Access to information and privacy 5 10 24 26 35 0 0 61 15 19
2020 Security 14 9 28 26 19 3 1 47 24 117
2020 Science and technology 4 22 30 28 16 1 0 44 26 76
2020 Administration and operations 10 15 25 26 17 3 4 46 27 383
2020 Human resources 13 16 25 22 15 7 3 41 32 266
2020 Financial management 9 19 29 26 10 5 2 39 30 208
2020 Procurement 7 16 23 32 15 2 4 50 25 144
2020 Real property 2 7 38 29 13 3 9 47 10 45
2020 Materiel management 4 19 31 28 14 0 4 44 24 26
2020 Information management 10 18 20 27 21 2 3 49 30 113
2020 Information technology 8 14 26 30 18 3 2 50 23 1923
2020 Internal audit 18 17 43 16 6 0 0 22 35 17
2020 Data sciences 12 12 25 18 32 0 0 51 24 25
2020 Policy 19 17 28 24 9 4 0 34 38 54
2020 Project management 10 14 24 26 18 3 5 47 27 242
2020 Other services to the public 11 4 24 20 33 4 4 58 16 25
2020 None of the above 11 12 25 22 21 4 4 47 25 178
2019 Client contact centre 20 21 12 27 10 5 4 41 46 78
2019 Communications or public affairs 15 23 23 21 9 7 1 33 42 86
2019 Access to information and privacy 12 40 39 5 5 0 0 10 51 18
2019 Security 18 22 25 21 10 3 2 33 41 132
2019 Science and technology 7 21 19 35 10 3 4 49 30 68
2019 Administration and operations 15 20 22 20 16 3 4 39 37 311
2019 Human resources 19 26 25 17 8 5 1 26 48 193
2019 Financial management 16 27 23 14 13 6 1 29 46 169
2019 Procurement 3 14 34 26 19 1 3 47 18 99
2019 Real property 9 21 43 18 8 0 0 27 30 43
2019 Materiel management 17 17 25 18 11 6 6 33 39 17
2019 Information management 7 15 27 28 16 3 3 47 24 89
2019 Information technology 12 19 29 23 15 2 2 39 32 1819
2019 Internal audit 23 30 8 7 21 0 13 31 60 12
2019 Data sciences 9 12 38 9 27 5 0 38 22 22
2019 Policy 19 13 26 13 25 4 0 39 33 44
2019 Project management 14 25 28 17 10 3 2 28 42 227
2019 Other services to the public 8 10 16 19 20 14 14 53 25 21
2019 None of the above 16 13 26 22 16 3 4 41 31 144
2018 Client contact centre 19 21 17 24 12 2 5 39 44 49
2018 Communications or public affairs 27 27 24 12 8 3 0 20 55 78
2018 Security 20 18 26 18 14 2 2 34 39 116
2018 Science and technology 24 15 33 18 0 0 11 20 43 33
2018 Administration and operations 19 19 24 18 14 2 4 34 41 237
2018 Human resources 27 27 23 14 5 4 1 19 57 170
2018 Financial management 19 25 28 21 3 2 3 25 46 130
2018 Procurement 15 25 37 15 5 2 2 21 41 69
2018 Real property 5 25 28 31 3 6 3 37 33 37
2018 Materiel management 24 22 32 0 0 7 15 0 59 13
2018 Information management 7 15 36 18 11 4 8 33 25 69
2018 Information technology 13 21 28 22 11 3 3 34 36 1395
2018 Internal audit 11 33 30 10 11 0 6 22 46 18
2018 Data sciences 0 17 40 19 24 0 0 43 17 12
2018 Policy 12 26 20 34 9 0 0 42 38 23
2018 Project management 16 23 33 15 5 4 3 21 43 149
2018 Other services to the public 31 13 13 18 19 0 7 39 47 15
2018 None of the above 18 13 19 26 16 6 2 45 34 87

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 20 26 22 18 10 2 2 29 48 110
2022 Communications or public affairs 19 34 29 8 7 2 1 16 55 80
2022 Access to information and privacy 11 10 29 7 29 0 14 42 24 10
2022 Security 25 20 30 11 12 2 1 23 46 125
2022 Science and technology 24 28 27 7 11 2 0 18 54 70
2022 Administration and operations 15 19 31 15 17 2 1 33 35 375
2022 Human resources 13 19 33 16 14 4 2 31 34 285
2022 Financial management 11 17 40 13 17 1 2 31 29 175
2022 Procurement 12 25 31 14 12 3 3 28 39 125
2022 Real property 0 24 45 22 0 0 9 24 27 15
2022 Materiel management 9 24 35 22 3 0 8 26 36 35
2022 Information management 9 28 30 16 12 0 4 29 39 105
2022 Information technology 21 24 29 13 9 2 2 23 47 2110
2022 Internal audit 24 18 21 7 11 0 20 22 52 20
2022 Evaluation 11 11 40 18 12 0 8 32 24 15
2022 Data sciences 12 20 22 22 24 0 0 46 32 35
2022 Policy 11 26 27 16 17 0 3 34 38 50
2022 Project management 21 22 30 13 9 2 1 23 45 295
2022 Other services to the public 10 20 30 19 14 0 8 36 32 20
2022 None of the above 17 17 31 10 16 4 6 28 37 145
2020 Client contact centre 12 22 29 23 9 4 2 34 35 63
2020 Communications or public affairs 15 20 30 22 6 4 2 29 38 85
2020 Access to information and privacy 0 9 25 46 15 5 0 64 10 19
2020 Security 18 24 27 19 11 2 0 31 42 119
2020 Science and technology 19 22 31 21 7 0 0 28 41 76
2020 Administration and operations 9 21 36 18 10 2 2 30 32 386
2020 Human resources 11 21 28 23 13 3 0 38 33 265
2020 Financial management 13 21 36 19 9 1 1 29 34 208
2020 Procurement 11 12 41 21 11 1 3 33 24 146
2020 Real property 14 22 47 4 6 5 3 11 38 44
2020 Materiel management 4 19 39 15 15 4 4 33 25 26
2020 Information management 15 23 28 19 11 1 3 31 40 112
2020 Information technology 25 26 28 13 6 1 1 19 52 1934
2020 Internal audit 11 22 43 13 6 0 6 19 35 17
2020 Data sciences 12 28 32 19 9 0 0 28 40 26
2020 Policy 12 27 21 34 4 0 2 39 40 54
2020 Project management 24 20 31 15 9 1 1 24 45 242
2020 Other services to the public 20 21 28 16 11 0 5 28 43 24
2020 None of the above 18 24 26 16 10 2 3 28 45 178
2019 Client contact centre 17 19 21 22 13 2 6 38 39 78
2019 Communications or public affairs 20 32 28 14 4 1 1 18 53 86
2019 Access to information and privacy 22 25 17 30 0 7 0 32 50 18
2019 Security 25 27 26 8 12 1 1 20 53 129
2019 Science and technology 29 29 28 9 4 1 0 13 58 69
2019 Administration and operations 16 24 32 11 12 2 2 24 42 311
2019 Human resources 16 26 30 16 8 4 0 25 44 194
2019 Financial management 17 23 35 10 11 3 1 22 42 169
2019 Procurement 8 19 38 15 16 1 3 33 27 100
2019 Real property 23 20 32 14 8 0 2 23 45 43
2019 Materiel management 28 25 17 12 12 0 6 25 56 17
2019 Information management 16 27 30 16 8 2 1 25 44 90
2019 Information technology 27 29 27 10 5 2 1 15 57 1825
2019 Internal audit 15 34 36 15 0 0 0 15 49 12
2019 Data sciences 18 26 28 9 18 0 0 27 45 22
2019 Policy 18 21 37 13 9 2 0 22 40 44
2019 Project management 32 27 23 8 7 1 1 15 61 228
2019 Other services to the public 21 9 32 17 11 4 6 31 33 21
2019 None of the above 22 20 30 13 8 4 2 23 45 145
2018 Client contact centre 17 29 31 13 6 4 0 20 48 49
2018 Communications or public affairs 39 31 16 10 2 1 0 12 71 78
2018 Security 21 26 34 13 4 1 1 18 48 119
2018 Science and technology 35 30 18 6 0 0 11 7 73 33
2018 Administration and operations 21 22 33 13 7 0 2 21 45 237
2018 Human resources 23 26 32 12 5 2 1 17 50 172
2018 Financial management 22 24 32 15 2 3 2 18 48 130
2018 Procurement 15 18 39 14 8 3 4 23 36 70
2018 Real property 15 39 38 6 3 0 0 8 54 38
2018 Materiel management 31 40 15 7 7 0 0 14 71 13
2018 Information management 17 20 31 22 3 3 5 27 39 70
2018 Information technology 31 29 25 9 4 2 1 14 61 1403
2018 Internal audit 11 16 46 21 6 0 0 27 27 18
2018 Data sciences 12 46 9 9 24 0 0 33 58 12
2018 Policy 0 24 29 30 8 5 4 42 26 24
2018 Project management 35 27 28 6 1 1 1 7 64 149
2018 Other services to the public 18 13 25 25 12 0 7 39 33 15
2018 None of the above 27 21 27 13 8 4 2 22 50 88

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 3 8 22 39 23 2 3 65 12 110
2022 Communications or public affairs 0 8 15 40 37 0 0 77 8 80
2022 Access to information and privacy 11 24 24 8 33 0 0 41 35 10
2022 Security 4 4 26 32 27 3 4 63 9 125
2022 Science and technology 4 10 21 40 23 0 3 65 14 70
2022 Administration and operations 1 4 26 34 29 1 3 66 6 375
2022 Human resources 1 5 24 36 27 2 4 68 7 285
2022 Financial management 1 5 22 39 31 0 2 71 6 175
2022 Procurement 3 6 25 28 34 2 2 64 9 125
2022 Real property 0 0 24 45 21 0 9 73 0 15
2022 Materiel management 0 16 16 44 20 0 5 67 16 35
2022 Information management 3 2 28 30 32 0 4 65 6 105
2022 Information technology 2 6 22 37 29 1 3 69 8 2110
2022 Internal audit 0 5 17 27 31 0 20 73 6 20
2022 Evaluation 0 0 17 41 35 0 8 81 0 15
2022 Data sciences 3 12 21 32 32 0 0 65 15 35
2022 Policy 3 10 12 29 43 0 3 74 13 50
2022 Project management 2 4 18 39 34 0 3 75 6 295
2022 Other services to the public 0 0 15 35 43 8 0 84 0 20
2022 None of the above 2 5 19 40 26 4 4 72 7 145
2020 Client contact centre 3 10 14 54 16 2 2 72 14 62
2020 Communications or public affairs 2 16 29 37 16 0 0 53 18 84
2020 Access to information and privacy 10 5 59 16 10 0 0 26 15 19
2020 Security 7 9 25 34 26 0 0 59 16 119
2020 Science and technology 4 8 20 44 24 0 0 68 11 76
2020 Administration and operations 1 8 32 36 21 1 1 59 9 385
2020 Human resources 4 9 28 36 23 0 1 60 13 268
2020 Financial management 2 6 32 36 23 1 0 59 8 207
2020 Procurement 0 10 29 37 22 0 2 60 10 146
2020 Real property 0 6 37 39 16 0 2 56 6 45
2020 Materiel management 4 15 33 34 7 4 4 45 20 26
2020 Information management 2 10 20 37 29 0 3 67 12 112
2020 Information technology 3 7 30 39 20 1 1 60 10 1934
2020 Internal audit 11 18 25 22 18 0 6 42 31 17
2020 Data sciences 6 7 30 35 21 0 0 56 14 26
2020 Policy 0 4 36 34 26 0 0 60 4 53
2020 Project management 5 7 23 40 22 0 2 64 12 243
2020 Other services to the public 10 15 24 34 12 0 4 48 27 25
2020 None of the above 3 9 31 31 23 1 2 56 12 178
2019 Client contact centre 8 13 32 34 8 4 3 44 22 78
2019 Communications or public affairs 11 8 44 18 19 0 0 37 19 85
2019 Access to information and privacy 32 38 17 7 7 0 0 14 69 18
2019 Security 8 11 32 26 20 1 2 47 20 132
2019 Science and technology 1 15 38 27 19 0 0 46 17 68
2019 Administration and operations 7 10 32 26 21 1 3 49 18 313
2019 Human resources 9 18 34 24 12 1 3 37 28 193
2019 Financial management 8 14 40 26 11 1 1 38 22 169
2019 Procurement 2 16 26 30 25 1 0 55 19 99
2019 Real property 0 7 33 41 18 0 0 60 7 43
2019 Materiel management 6 19 47 0 12 6 11 14 29 17
2019 Information management 4 12 35 34 11 1 2 47 16 91
2019 Information technology 4 12 34 30 18 1 1 49 17 1825
2019 Internal audit 15 13 45 19 8 0 0 27 28 12
2019 Data sciences 9 16 19 43 13 0 0 56 25 22
2019 Policy 0 13 54 17 16 0 0 33 13 44
2019 Project management 5 13 31 31 17 0 2 49 19 230
2019 Other services to the public 15 0 28 19 32 0 6 54 16 21
2019 None of the above 8 16 31 25 14 2 4 41 26 147
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 27 19 6 8 7 4 63 16 110
2022 Communications or public affairs 31 24 10 9 8 9 9 67 21 80
2022 Access to information and privacy 30 45 0 8 7 0 10 84 16 10
2022 Security 36 30 15 5 1 8 5 76 6 125
2022 Science and technology 37 26 19 3 3 3 9 72 6 70
2022 Administration and operations 37 27 14 4 3 6 9 75 8 375
2022 Human resources 40 30 8 5 3 7 7 81 10 285
2022 Financial management 33 28 12 5 2 11 9 76 9 175
2022 Procurement 26 34 17 4 5 10 4 70 10 125
2022 Real property 31 50 0 18 0 0 0 82 18 15
2022 Materiel management 23 46 12 2 0 9 7 82 3 35
2022 Information management 34 26 19 6 3 6 5 68 10 105
2022 Information technology 37 29 13 5 3 7 6 76 9 2105
2022 Internal audit 25 21 13 0 12 7 23 65 17 20
2022 Evaluation 37 0 12 6 0 32 13 67 11 10
2022 Data sciences 31 40 7 7 0 3 11 83 9 35
2022 Policy 38 21 10 7 12 8 3 68 21 50
2022 Project management 34 30 14 4 5 6 6 74 10 300
2022 Other services to the public 29 36 12 0 0 23 0 84 0 20
2022 None of the above 38 16 21 6 6 7 8 62 14 145
2020 Client contact centre 32 26 24 3 6 3 7 64 9 63
2020 Communications or public affairs 30 30 6 11 2 13 8 76 17 85
2020 Access to information and privacy 55 30 5 10 0 0 0 85 10 19
2020 Security 29 35 20 7 2 4 2 69 11 119
2020 Science and technology 35 35 18 4 1 3 4 75 5 76
2020 Administration and operations 35 29 16 6 4 5 5 71 11 383
2020 Human resources 39 30 12 4 3 7 5 78 8 268
2020 Financial management 33 27 19 7 3 7 4 67 12 209
2020 Procurement 36 25 18 7 3 7 5 69 11 145
2020 Real property 22 28 29 7 0 8 7 58 8 45
2020 Materiel management 29 30 24 8 0 8 0 65 9 26
2020 Information management 36 26 18 5 6 6 2 68 12 113
2020 Information technology 32 31 16 5 4 6 5 71 10 1930
2020 Internal audit 33 25 13 7 0 11 11 75 9 17
2020 Data sciences 48 17 13 3 9 4 6 73 13 26
2020 Policy 33 35 9 4 13 2 4 72 18 53
2020 Project management 37 28 13 5 5 6 5 73 11 242
2020 Other services to the public 34 32 22 4 4 4 0 69 8 25
2020 None of the above 33 19 16 10 8 6 9 61 21 178
2019 Client contact centre 40 15 24 5 4 9 4 63 10 77
2019 Communications or public affairs 38 24 20 5 10 5 0 64 15 85
2019 Access to information and privacy 17 46 32 5 0 0 0 63 5 18
2019 Security 37 26 15 9 5 5 3 68 15 132
2019 Science and technology 40 32 18 0 3 4 3 77 3 67
2019 Administration and operations 41 25 14 5 8 5 2 71 14 312
2019 Human resources 39 27 11 7 2 10 4 77 10 194
2019 Financial management 30 31 16 7 3 9 4 71 11 168
2019 Procurement 34 30 18 5 5 5 3 69 11 100
2019 Real property 36 27 23 5 0 5 5 70 5 43
2019 Materiel management 36 11 24 23 0 6 0 50 24 17
2019 Information management 42 21 19 6 8 4 1 65 15 92
2019 Information technology 36 30 15 5 4 6 5 73 10 1822
2019 Internal audit 48 22 8 8 8 8 0 75 16 12
2019 Data sciences 45 23 14 13 0 0 4 71 14 22
2019 Policy 42 22 8 10 11 4 2 68 23 44
2019 Project management 41 24 15 6 5 3 5 71 13 228
2019 Other services to the public 30 37 14 5 8 0 6 71 14 21
2019 None of the above 35 30 13 7 6 3 8 71 15 146
2018 Client contact centre 20 25 31 0 10 13 2 52 11 49
2018 Communications or public affairs 25 22 17 17 9 7 2 53 28 79
2018 Security 25 39 17 6 7 3 2 68 14 118
2018 Science and technology 17 36 21 6 9 12 0 60 17 33
2018 Administration and operations 30 25 19 10 8 5 3 60 19 238
2018 Human resources 27 31 13 8 8 8 6 67 18 172
2018 Financial management 22 34 21 8 9 4 2 60 18 131
2018 Procurement 31 23 25 9 9 3 0 55 18 69
2018 Real property 41 32 19 3 0 6 0 77 3 37
2018 Materiel management 18 53 7 0 7 15 0 83 8 13
2018 Information management 37 28 18 10 1 3 3 69 12 70
2018 Information technology 25 32 19 7 4 8 5 66 13 1400
2018 Internal audit 22 27 16 17 8 6 6 54 27 18
2018 Data sciences 43 29 11 9 0 9 0 79 9 12
2018 Policy 37 27 19 13 0 3 0 66 14 25
2018 Project management 32 32 21 4 3 5 3 69 8 150
2018 Other services to the public 27 27 21 12 7 0 6 57 20 14
2018 None of the above 28 21 24 6 8 6 7 56 17 87

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 36 5 6 5 1 1 84 11 110
2022 Communications or public affairs 54 23 4 8 9 2 0 79 17 80
2022 Access to information and privacy 78 14 0 0 7 0 0 93 7 10
2022 Security 65 22 6 5 1 0 0 88 6 125
2022 Science and technology 62 28 5 3 2 0 0 90 5 70
2022 Administration and operations 62 25 7 3 3 1 0 87 6 375
2022 Human resources 70 20 3 3 3 0 0 91 6 285
2022 Financial management 63 26 6 2 1 1 0 90 4 175
2022 Procurement 53 26 10 4 5 2 1 81 10 125
2022 Real property 55 27 13 5 0 0 0 82 5 15
2022 Materiel management 49 39 12 0 0 0 0 88 0 35
2022 Information management 62 25 10 0 2 1 0 88 2 105
2022 Information technology 62 25 6 4 3 1 0 88 7 2105
2022 Internal audit 76 16 4 0 4 0 0 91 4 20
2022 Evaluation 88 0 0 0 12 0 0 88 12 10
2022 Data sciences 56 27 9 9 0 0 0 82 9 35
2022 Policy 60 24 9 3 4 0 0 84 7 50
2022 Project management 64 22 7 2 5 0 0 86 7 300
2022 Other services to the public 68 21 6 0 5 0 0 88 5 20
2022 None of the above 52 22 12 5 7 1 1 75 12 145
2020 Client contact centre 56 25 12 0 3 0 3 84 3 63
2020 Communications or public affairs 56 26 7 9 3 0 0 81 12 85
2020 Access to information and privacy 80 5 15 0 0 0 0 85 0 19
2020 Security 56 24 6 6 6 1 1 82 12 119
2020 Science and technology 55 34 5 4 0 1 0 91 4 75
2020 Administration and operations 58 26 8 4 4 1 0 84 8 382
2020 Human resources 69 16 6 5 2 1 0 87 7 268
2020 Financial management 60 25 6 6 2 1 0 86 8 209
2020 Procurement 62 20 5 4 7 2 1 83 11 144
2020 Real property 49 27 17 4 0 0 2 78 5 45
2020 Materiel management 52 24 17 7 0 0 0 76 7 26
2020 Information management 56 24 7 8 3 2 0 82 11 113
2020 Information technology 54 28 8 5 4 1 0 83 9 1927
2020 Internal audit 57 17 25 0 0 0 0 75 0 17
2020 Data sciences 64 24 4 4 3 0 0 88 7 26
2020 Policy 58 18 10 5 9 0 0 76 14 54
2020 Project management 61 22 6 4 6 1 0 84 10 240
2020 Other services to the public 51 38 4 4 4 0 0 89 7 25
2020 None of the above 52 18 9 8 10 2 0 72 19 178
2019 Client contact centre 51 31 7 5 3 3 1 85 8 77
2019 Communications or public affairs 56 21 4 14 4 0 0 78 18 86
2019 Access to information and privacy 48 40 12 0 0 0 0 88 0 18
2019 Security 52 25 10 5 7 1 1 78 12 131
2019 Science and technology 55 29 10 1 4 0 0 84 6 68
2019 Administration and operations 55 22 12 4 7 0 0 78 11 312
2019 Human resources 59 29 5 6 1 0 1 89 6 194
2019 Financial management 52 31 7 5 4 1 0 85 8 168
2019 Procurement 56 23 7 8 5 0 1 80 14 99
2019 Real property 63 28 5 2 0 2 0 93 2 42
2019 Materiel management 41 18 18 11 12 0 0 59 23 17
2019 Information management 57 16 9 7 10 1 0 73 17 92
2019 Information technology 53 27 8 6 4 1 0 81 11 1821
2019 Internal audit 63 14 23 0 0 0 0 77 0 12
2019 Data sciences 69 22 0 4 5 0 0 91 9 22
2019 Policy 55 23 4 12 5 0 0 79 17 44
2019 Project management 53 23 9 8 4 2 0 79 12 229
2019 Other services to the public 41 28 13 5 9 0 5 72 15 21
2019 None of the above 52 21 10 10 4 2 1 75 15 146
2018 Client contact centre 31 43 7 6 6 8 0 80 13 49
2018 Communications or public affairs 37 35 8 11 8 1 0 73 19 79
2018 Security 47 27 12 10 4 0 0 74 14 118
2018 Science and technology 50 27 15 3 3 3 0 79 6 33
2018 Administration and operations 49 25 9 7 8 1 1 76 15 239
2018 Human resources 51 31 7 6 4 1 0 82 11 171
2018 Financial management 35 40 3 18 4 0 0 75 22 131
2018 Procurement 44 26 11 9 7 0 2 71 17 69
2018 Real property 48 41 8 3 0 0 0 89 3 37
2018 Materiel management 42 44 0 7 7 0 0 86 14 13
2018 Information management 54 20 11 9 6 0 0 74 15 68
2018 Information technology 47 31 10 6 4 1 0 79 10 1396
2018 Internal audit 51 33 0 6 11 0 0 83 17 18
2018 Data sciences 54 38 9 0 0 0 0 91 0 12
2018 Policy 42 33 5 14 7 0 0 75 20 25
2018 Project management 46 33 8 8 4 1 0 80 12 150
2018 Other services to the public 37 26 19 12 6 0 0 63 18 15
2018 None of the above 49 21 12 8 8 2 0 72 16 87

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 34 2 8 4 0 0 87 11 110
2022 Communications or public affairs 57 25 9 4 5 0 0 82 9 80
2022 Access to information and privacy 51 42 7 0 0 0 0 93 0 10
2022 Security 69 25 3 2 1 0 0 95 3 125
2022 Science and technology 68 25 4 4 0 0 0 93 4 70
2022 Administration and operations 62 28 5 3 1 0 0 91 5 375
2022 Human resources 69 24 3 3 2 0 0 92 5 285
2022 Financial management 65 31 3 1 0 0 0 96 1 170
2022 Procurement 63 25 5 4 3 0 0 88 7 125
2022 Real property 49 34 7 11 0 0 0 82 11 15
2022 Materiel management 65 33 0 2 0 0 0 98 2 35
2022 Information management 61 31 3 2 2 1 0 92 4 105
2022 Information technology 66 25 4 3 1 0 0 92 4 2110
2022 Internal audit 77 5 14 0 0 4 0 85 0 20
2022 Evaluation 82 18 0 0 0 0 0 100 0 10
2022 Data sciences 64 26 9 0 0 0 0 91 0 35
2022 Policy 63 21 9 3 4 0 0 84 7 50
2022 Project management 65 26 4 4 2 0 0 90 6 300
2022 Other services to the public 79 15 6 0 0 0 0 94 0 20
2022 None of the above 61 22 8 5 3 0 1 84 8 145
2020 Client contact centre 65 25 5 1 3 0 2 91 4 62
2020 Communications or public affairs 51 33 9 2 5 0 0 84 7 84
2020 Access to information and privacy 70 20 10 0 0 0 0 90 0 19
2020 Security 64 27 5 2 2 0 0 92 3 118
2020 Science and technology 65 29 3 3 1 0 0 93 4 76
2020 Administration and operations 60 28 6 4 2 0 0 88 6 381
2020 Human resources 70 22 3 3 2 0 0 92 5 263
2020 Financial management 65 23 8 2 1 1 0 88 4 207
2020 Procurement 65 23 7 3 2 0 1 88 5 143
2020 Real property 51 34 9 4 0 0 2 87 4 45
2020 Materiel management 53 35 8 5 0 0 0 88 5 26
2020 Information management 57 31 5 6 1 0 0 88 7 112
2020 Information technology 60 30 5 4 2 0 0 89 5 1921
2020 Internal audit 64 30 6 0 0 0 0 94 0 17
2020 Data sciences 63 22 7 7 0 0 0 85 7 26
2020 Policy 61 15 12 5 7 0 0 76 12 54
2020 Project management 65 22 6 5 2 0 0 87 7 241
2020 Other services to the public 61 24 4 0 7 3 0 88 7 25
2020 None of the above 55 21 10 6 7 1 1 77 13 176
2019 Client contact centre 55 33 8 3 1 0 0 88 4 76
2019 Communications or public affairs 56 25 8 10 1 0 0 81 11 86
2019 Access to information and privacy 43 40 17 0 0 0 0 83 0 18
2019 Security 53 33 6 5 4 0 0 85 8 132
2019 Science and technology 54 34 6 6 0 0 0 88 6 68
2019 Administration and operations 56 30 6 6 2 0 0 86 8 312
2019 Human resources 63 27 4 5 1 0 1 90 6 190
2019 Financial management 60 28 7 2 2 0 0 88 4 168
2019 Procurement 58 27 7 3 3 0 1 86 6 98
2019 Real property 63 32 5 0 0 0 0 95 0 42
2019 Materiel management 53 11 24 6 6 0 0 64 12 17
2019 Information management 61 25 5 5 4 0 0 86 9 92
2019 Information technology 58 30 6 4 2 0 0 88 6 1819
2019 Internal audit 69 23 8 0 0 0 0 92 0 12
2019 Data sciences 69 21 5 5 0 0 0 90 5 22
2019 Policy 64 18 4 10 4 0 0 82 14 44
2019 Project management 58 27 9 4 2 0 0 85 6 228
2019 Other services to the public 45 32 14 0 4 0 5 81 4 21
2019 None of the above 57 21 8 10 2 2 1 80 12 146
2018 Client contact centre 40 36 12 4 6 2 0 78 10 49
2018 Communications or public affairs 53 31 6 5 6 0 0 84 11 79
2018 Security 50 36 7 3 3 0 0 86 7 118
2018 Science and technology 45 31 9 9 3 3 0 78 12 32
2018 Administration and operations 55 29 7 6 2 0 0 84 9 238
2018 Human resources 54 35 5 4 2 0 0 89 6 170
2018 Financial management 47 40 7 4 2 0 0 87 6 130
2018 Procurement 45 39 10 5 2 0 0 83 7 69
2018 Real property 56 33 6 6 0 0 0 89 6 37
2018 Materiel management 35 44 14 7 0 0 0 78 7 13
2018 Information management 57 24 7 9 1 1 0 83 10 70
2018 Information technology 52 35 7 5 2 1 0 87 6 1399
2018 Internal audit 72 22 6 0 0 0 0 94 0 18
2018 Data sciences 69 31 0 0 0 0 0 100 0 12
2018 Policy 49 41 0 10 0 0 0 90 10 25
2018 Project management 51 37 7 3 2 0 0 88 5 149
2018 Other services to the public 37 31 19 13 0 0 0 68 13 15
2018 None of the above 52 32 6 6 2 1 0 85 9 86

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 30 14 9 3 1 0 73 13 110
2022 Communications or public affairs 54 32 6 3 3 0 1 88 6 80
2022 Access to information and privacy 51 41 7 0 0 0 0 93 0 10
2022 Security 54 36 5 5 0 1 0 90 5 125
2022 Science and technology 55 34 8 2 0 0 0 89 2 70
2022 Administration and operations 53 34 8 3 2 1 0 87 5 375
2022 Human resources 62 29 3 3 2 1 0 92 5 285
2022 Financial management 61 33 4 1 1 0 0 94 2 175
2022 Procurement 56 26 4 7 3 1 2 85 11 125
2022 Real property 46 48 6 0 0 0 0 94 0 15
2022 Materiel management 47 31 10 12 0 0 0 78 12 35
2022 Information management 56 24 15 1 2 2 0 82 3 105
2022 Information technology 56 32 7 2 2 1 0 89 4 2110
2022 Internal audit 46 20 4 4 13 13 0 76 19 20
2022 Evaluation 81 7 0 12 0 0 0 88 12 10
2022 Data sciences 69 19 7 2 0 3 0 90 2 35
2022 Policy 64 20 4 10 0 1 0 86 11 50
2022 Project management 57 28 7 3 3 0 0 86 6 300
2022 Other services to the public 42 39 14 0 5 0 0 81 5 20
2022 None of the above 51 29 11 5 4 0 1 81 8 145
2020 Client contact centre 49 31 11 3 4 0 2 81 7 62
2020 Communications or public affairs 52 29 10 5 3 1 0 82 8 84
2020 Access to information and privacy 65 24 6 0 0 5 0 94 0 19
2020 Security 50 34 10 3 3 1 0 84 6 117
2020 Science and technology 53 35 7 1 3 1 0 89 4 75
2020 Administration and operations 50 37 7 4 2 1 0 87 5 378
2020 Human resources 60 27 7 1 2 1 1 89 3 265
2020 Financial management 54 29 10 4 1 1 0 84 5 208
2020 Procurement 54 27 10 5 3 1 0 82 8 144
2020 Real property 52 35 4 7 0 0 2 89 7 45
2020 Materiel management 52 35 13 0 0 0 0 87 0 26
2020 Information management 50 36 8 4 2 0 0 86 6 111
2020 Information technology 50 33 10 3 1 1 0 85 5 1915
2020 Internal audit 39 36 25 0 0 0 0 75 0 17
2020 Data sciences 64 24 4 3 4 0 0 88 7 26
2020 Policy 58 24 3 8 7 0 0 81 15 54
2020 Project management 57 30 5 4 3 1 0 87 7 239
2020 Other services to the public 43 43 7 0 4 4 0 89 4 25
2020 None of the above 47 26 12 5 6 4 1 76 11 178
2019 Client contact centre 51 28 14 5 0 1 0 80 5 77
2019 Communications or public affairs 55 26 9 4 4 2 0 83 8 85
2019 Access to information and privacy 50 38 12 0 0 0 0 88 0 18
2019 Security 46 36 12 3 3 0 0 82 6 132
2019 Science and technology 42 38 10 3 1 3 2 85 5 68
2019 Administration and operations 51 27 10 5 5 1 1 80 10 313
2019 Human resources 56 30 6 5 1 2 1 88 6 194
2019 Financial management 45 40 9 3 1 2 0 87 4 169
2019 Procurement 57 26 10 3 3 0 1 84 6 100
2019 Real property 57 41 2 0 0 0 0 98 0 43
2019 Materiel management 41 35 13 6 6 0 0 76 12 17
2019 Information management 53 29 8 4 4 1 0 83 9 91
2019 Information technology 49 34 10 4 2 1 0 84 6 1823
2019 Internal audit 49 21 31 0 0 0 0 69 0 12
2019 Data sciences 64 32 0 4 0 0 0 96 4 22
2019 Policy 56 31 6 4 2 0 0 88 6 44
2019 Project management 54 28 14 3 2 0 0 82 5 229
2019 Other services to the public 31 29 12 5 9 9 5 69 17 21
2019 None of the above 49 28 9 6 3 3 2 81 9 145
2018 Client contact centre 31 44 16 2 4 4 0 78 6 49
2018 Communications or public affairs 36 37 17 4 4 1 0 74 8 79
2018 Security 45 38 11 3 3 0 0 83 6 118
2018 Science and technology 29 44 12 3 9 3 0 76 12 33
2018 Administration and operations 46 32 13 4 4 1 0 79 8 239
2018 Human resources 48 39 5 2 5 2 0 89 7 170
2018 Financial management 34 48 12 4 2 0 0 82 6 131
2018 Procurement 43 37 10 4 4 0 1 81 8 69
2018 Real property 39 50 6 3 0 3 0 91 3 37
2018 Materiel management 42 36 15 7 0 0 0 78 7 13
2018 Information management 53 26 8 9 1 3 0 81 11 70
2018 Information technology 42 40 11 3 2 2 0 83 6 1401
2018 Internal audit 43 46 0 11 0 0 0 89 11 18
2018 Data sciences 52 40 9 0 0 0 0 91 0 12
2018 Policy 50 32 10 7 0 0 0 83 7 25
2018 Project management 49 35 11 3 1 1 0 85 4 150
2018 Other services to the public 31 62 7 0 0 0 0 93 0 15
2018 None of the above 47 26 14 6 3 3 1 76 9 87

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 16 12 3 4 11 7 77 9 110
2022 Communications or public affairs 35 36 5 8 5 5 7 81 14 80
2022 Access to information and privacy 17 55 9 7 11 0 0 72 18 10
2022 Security 45 19 10 4 5 9 8 77 11 125
2022 Science and technology 49 16 10 11 0 5 10 76 13 70
2022 Administration and operations 55 19 10 2 3 5 5 83 6 375
2022 Human resources 55 20 7 5 3 7 3 84 9 285
2022 Financial management 48 20 14 1 5 9 4 78 6 175
2022 Procurement 50 16 5 5 3 13 8 83 10 125
2022 Real property 50 35 0 6 0 0 9 93 7 15
2022 Materiel management 34 34 8 0 5 14 5 84 6 35
2022 Information management 39 26 14 6 3 8 5 75 9 105
2022 Information technology 50 21 9 3 3 8 5 82 7 2110
2022 Internal audit 41 22 10 0 4 23 0 81 6 20
2022 Evaluation 46 17 7 0 11 12 7 78 14 15
2022 Data sciences 53 16 12 3 2 8 5 80 6 35
2022 Policy 53 14 13 6 6 5 3 73 13 50
2022 Project management 48 25 8 5 4 6 5 82 9 300
2022 Other services to the public 29 44 0 12 5 4 5 81 19 20
2022 None of the above 49 13 11 8 8 5 5 69 18 145

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 20 9 2 5 10 8 79 10 110
2022 Communications or public affairs 38 26 12 8 5 5 7 72 15 80
2022 Access to information and privacy 17 48 9 15 11 0 0 65 26 10
2022 Security 47 16 12 4 4 9 8 76 10 125
2022 Science and technology 51 16 12 8 1 3 9 75 11 70
2022 Administration and operations 55 18 10 4 3 5 5 82 8 375
2022 Human resources 55 22 8 4 3 6 3 84 7 285
2022 Financial management 44 26 12 3 4 6 4 78 8 175
2022 Procurement 53 14 6 5 2 11 9 83 9 125
2022 Real property 55 29 0 6 0 0 9 93 7 15
2022 Materiel management 39 30 8 2 2 14 5 84 6 35
2022 Information management 42 27 13 5 3 6 5 78 8 105
2022 Information technology 49 22 10 3 3 8 5 81 7 2110
2022 Internal audit 41 18 10 4 4 23 0 77 11 20
2022 Evaluation 53 11 0 0 11 12 13 85 15 15
2022 Data sciences 48 18 17 3 0 8 5 77 4 35
2022 Policy 50 14 10 12 6 3 5 69 20 50
2022 Project management 46 27 8 5 3 6 4 81 9 300
2022 Other services to the public 29 50 0 5 6 4 5 88 12 20
2022 None of the above 47 13 15 5 7 7 5 69 14 145
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 30 13 3 4 3 10 76 9 110
2022 Communications or public affairs 46 28 17 7 2 0 0 74 9 80
2022 Access to information and privacy 59 24 9 0 0 7 0 90 0 10
2022 Security 51 32 10 3 2 0 1 84 5 125
2022 Science and technology 59 23 9 4 3 3 0 84 7 70
2022 Administration and operations 56 26 9 3 1 1 5 87 4 375
2022 Human resources 55 25 10 2 2 1 5 85 4 285
2022 Financial management 55 27 10 2 1 2 3 86 3 175
2022 Procurement 48 25 10 6 4 3 5 78 11 125
2022 Real property 47 36 17 0 0 0 0 83 0 15
2022 Materiel management 33 57 5 0 0 0 5 95 0 35
2022 Information management 52 21 16 4 1 0 5 77 6 105
2022 Information technology 56 26 10 2 1 1 3 86 4 2105
2022 Internal audit 37 14 14 18 4 0 13 59 25 20
2022 Evaluation 56 25 8 0 11 0 0 81 11 15
2022 Data sciences 68 16 11 5 0 0 0 84 5 35
2022 Policy 60 24 5 6 3 0 1 85 9 50
2022 Project management 65 19 9 4 1 1 2 86 5 300
2022 Other services to the public 45 24 26 0 0 0 5 73 0 20
2022 None of the above 45 27 11 6 1 1 10 80 7 145
2020 Client contact centre 49 16 16 3 6 0 9 72 10 63
2020 Communications or public affairs 57 14 15 6 2 3 3 76 8 85
2020 Access to information and privacy 90 5 5 0 0 0 0 95 0 19
2020 Security 57 30 10 1 1 1 1 88 2 118
2020 Science and technology 53 35 7 4 0 1 0 89 4 76
2020 Administration and operations 58 24 12 2 2 1 2 84 4 385
2020 Human resources 61 21 9 2 2 2 4 86 4 267
2020 Financial management 52 22 14 4 1 2 5 79 6 209
2020 Procurement 52 24 11 8 2 1 2 78 11 145
2020 Real property 58 25 8 6 0 0 3 86 7 44
2020 Materiel management 43 28 26 0 0 0 4 74 0 26
2020 Information management 55 25 10 5 2 2 1 83 7 113
2020 Information technology 56 26 12 3 2 1 1 83 5 1934
2020 Internal audit 50 19 24 0 0 0 7 74 0 17
2020 Data sciences 64 21 7 7 0 0 0 85 7 26
2020 Policy 59 27 3 0 10 0 0 87 10 54
2020 Project management 58 19 12 3 4 3 2 81 6 243
2020 Other services to the public 54 27 15 0 4 0 0 81 4 25
2020 None of the above 53 20 12 4 6 1 5 77 10 177
2019 Client contact centre 44 29 15 5 2 1 3 76 8 78
2019 Communications or public affairs 70 15 10 3 1 0 1 86 4 86
2019 Access to information and privacy 52 24 17 0 0 0 7 82 0 18
2019 Security 51 31 11 1 5 0 1 83 6 131
2019 Science and technology 45 34 12 3 3 1 2 82 6 68
2019 Administration and operations 51 22 14 5 3 2 4 77 8 309
2019 Human resources 58 27 5 6 2 0 2 87 8 194
2019 Financial management 47 26 11 3 4 4 5 80 8 168
2019 Procurement 51 22 13 6 4 0 5 76 10 100
2019 Real property 64 18 15 0 0 0 2 85 0 43
2019 Materiel management 58 6 30 0 6 0 0 64 6 17
2019 Information management 60 18 14 1 3 1 2 81 4 92
2019 Information technology 53 27 12 3 2 1 2 82 5 1824
2019 Internal audit 69 8 0 8 8 0 8 84 16 12
2019 Data sciences 77 23 0 0 0 0 0 100 0 22
2019 Policy 62 19 6 8 2 0 2 83 11 44
2019 Project management 60 20 15 3 2 0 1 80 5 228
2019 Other services to the public 63 10 18 6 4 0 0 72 9 21
2019 None of the above 54 20 15 3 3 1 4 78 6 147

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 33 11 4 5 1 0 80 9 110
2022 Communications or public affairs 47 26 6 14 7 0 0 73 22 80
2022 Access to information and privacy 75 25 0 0 0 0 0 100 0 10
2022 Security 52 29 15 2 1 1 0 82 3 125
2022 Science and technology 52 27 8 8 4 0 2 80 12 70
2022 Administration and operations 53 28 9 6 3 0 1 82 10 375
2022 Human resources 53 28 7 7 4 0 0 81 12 285
2022 Financial management 50 34 7 6 2 0 0 84 9 175
2022 Procurement 46 23 16 7 7 0 1 69 14 125
2022 Real property 46 34 15 5 0 0 0 80 5 15
2022 Materiel management 41 44 6 7 3 0 0 85 10 35
2022 Information management 61 24 5 3 7 0 0 85 10 105
2022 Information technology 51 31 10 5 3 0 0 82 8 2110
2022 Internal audit 55 23 9 13 0 0 0 78 13 20
2022 Evaluation 61 28 0 0 11 0 0 89 11 15
2022 Data sciences 73 13 10 2 3 0 0 85 5 35
2022 Policy 57 18 9 8 8 0 0 75 16 50
2022 Project management 53 29 10 5 4 0 0 82 9 300
2022 Other services to the public 38 50 0 12 0 0 0 88 12 20
2022 None of the above 51 29 9 2 7 0 1 81 9 145
2020 Client contact centre 48 32 6 5 8 0 2 81 13 62
2020 Communications or public affairs 52 29 9 8 1 0 1 82 9 85
2020 Access to information and privacy 74 21 5 0 0 0 0 95 0 18
2020 Security 49 34 9 4 5 0 0 83 8 118
2020 Science and technology 54 33 6 7 0 0 0 87 7 76
2020 Administration and operations 54 27 11 5 2 0 0 82 7 385
2020 Human resources 54 33 6 3 3 0 1 88 6 267
2020 Financial management 51 29 10 6 3 1 0 81 9 209
2020 Procurement 55 20 11 8 5 1 0 76 13 145
2020 Real property 48 36 0 9 4 0 2 87 13 45
2020 Materiel management 61 21 8 9 0 0 0 82 9 25
2020 Information management 55 27 7 6 5 0 1 82 11 113
2020 Information technology 49 30 12 6 3 0 0 79 9 1928
2020 Internal audit 50 44 6 0 0 0 0 94 0 17
2020 Data sciences 59 25 4 9 3 0 0 84 12 26
2020 Policy 49 31 7 6 7 0 0 79 13 54
2020 Project management 48 24 12 7 8 1 0 73 15 242
2020 Other services to the public 51 30 15 0 4 0 0 81 4 25
2020 None of the above 45 29 8 9 7 1 1 75 16 176
2019 Client contact centre 45 27 20 4 3 1 0 73 6 78
2019 Communications or public affairs 52 28 6 6 8 0 0 80 13 85
2019 Access to information and privacy 64 17 19 0 0 0 0 81 0 18
2019 Security 40 39 10 3 8 0 0 79 11 132
2019 Science and technology 47 27 13 7 6 0 0 74 13 69
2019 Administration and operations 49 26 9 10 5 0 1 75 15 312
2019 Human resources 50 28 11 5 4 1 1 79 10 192
2019 Financial management 39 37 10 5 5 2 1 78 11 169
2019 Procurement 53 25 11 4 6 0 1 78 10 100
2019 Real property 58 30 5 5 2 0 0 88 7 42
2019 Materiel management 53 30 12 0 6 0 0 83 6 17
2019 Information management 52 25 11 5 5 0 1 79 11 90
2019 Information technology 45 30 12 7 4 0 1 76 11 1825
2019 Internal audit 70 8 8 8 8 0 0 77 15 12
2019 Data sciences 54 23 9 9 0 4 0 81 9 22
2019 Policy 44 30 8 10 8 0 0 74 18 44
2019 Project management 51 25 11 8 4 2 0 77 12 230
2019 Other services to the public 42 39 9 4 6 0 0 81 9 21
2019 None of the above 39 38 8 7 6 1 1 79 13 146
2018 Client contact centre 33 24 25 6 10 2 0 58 16 49
2018 Communications or public affairs 37 33 15 8 8 0 0 69 16 80
2018 Security 33 35 15 10 6 0 1 69 16 117
2018 Science and technology 44 33 18 3 3 0 0 76 6 33
2018 Administration and operations 47 26 13 7 6 1 1 75 13 238
2018 Human resources 41 34 10 10 4 0 0 76 15 172
2018 Financial management 38 38 12 7 5 0 0 76 12 129
2018 Procurement 39 33 13 1 14 0 0 72 15 69
2018 Real property 31 44 14 8 3 0 0 75 11 37
2018 Materiel management 56 29 7 0 7 0 0 85 7 13
2018 Information management 53 26 7 6 7 0 1 80 13 70
2018 Information technology 37 34 15 8 5 1 1 71 13 1398
2018 Internal audit 49 41 0 10 0 0 0 90 10 18
2018 Data sciences 58 31 11 0 0 0 0 89 0 12
2018 Policy 34 31 21 7 7 0 0 65 14 25
2018 Project management 54 33 5 4 4 1 0 87 8 149
2018 Other services to the public 52 13 19 5 12 0 0 65 16 15
2018 None of the above 41 25 23 4 8 0 0 66 11 87

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 25 10 4 7 0 0 78 12 110
2022 Communications or public affairs 60 17 8 2 8 3 1 80 11 75
2022 Access to information and privacy 52 38 0 10 0 0 0 90 10 10
2022 Security 65 26 6 2 1 0 1 92 3 125
2022 Science and technology 53 20 15 3 4 4 1 77 7 70
2022 Administration and operations 64 22 7 4 3 1 1 86 7 375
2022 Human resources 62 21 7 3 5 1 1 85 8 285
2022 Financial management 60 22 9 3 2 2 2 86 5 175
2022 Procurement 55 18 15 4 5 1 2 75 9 125
2022 Real property 34 54 12 0 0 0 0 88 0 15
2022 Materiel management 52 32 11 0 5 0 0 84 5 35
2022 Information management 65 21 5 4 3 2 1 87 7 105
2022 Information technology 61 23 8 3 3 1 1 85 6 2105
2022 Internal audit 59 32 4 0 0 4 0 95 0 20
2022 Evaluation 81 0 0 0 11 8 0 88 12 15
2022 Data sciences 72 10 11 2 5 0 0 82 7 35
2022 Policy 69 17 0 0 13 0 1 87 13 50
2022 Project management 64 19 8 6 3 0 1 83 9 300
2022 Other services to the public 56 39 4 0 0 0 0 96 0 20
2022 None of the above 51 25 10 2 6 2 3 80 9 145
2020 Client contact centre 48 29 8 4 6 0 4 81 11 63
2020 Communications or public affairs 60 18 14 3 2 2 0 80 6 85
2020 Access to information and privacy 75 20 0 0 0 5 0 100 0 19
2020 Security 59 21 11 2 4 2 2 83 6 118
2020 Science and technology 65 22 6 7 0 0 1 88 7 76
2020 Administration and operations 60 26 7 2 3 0 2 87 5 385
2020 Human resources 64 22 7 2 2 3 1 89 4 264
2020 Financial management 50 25 17 3 2 2 1 77 6 209
2020 Procurement 56 19 14 3 7 1 1 76 11 146
2020 Real property 46 33 6 10 2 0 2 81 12 45
2020 Materiel management 69 8 10 4 0 0 10 85 4 24
2020 Information management 58 19 16 3 4 0 1 78 6 112
2020 Information technology 55 22 14 4 3 1 1 79 7 1929
2020 Internal audit 64 31 6 0 0 0 0 94 0 17
2020 Data sciences 59 22 16 0 3 0 0 81 3 26
2020 Policy 59 15 10 7 9 0 0 74 16 54
2020 Project management 55 19 12 3 9 2 0 76 12 241
2020 Other services to the public 51 34 8 3 4 0 0 85 7 25
2020 None of the above 52 19 12 5 7 2 3 75 13 176

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 32 4 3 7 0 1 87 9 110
2022 Communications or public affairs 47 31 8 7 6 0 0 78 13 80
2022 Access to information and privacy 56 36 8 0 0 0 0 92 0 10
2022 Security 58 29 10 2 0 1 1 88 2 125
2022 Science and technology 57 25 13 5 0 0 0 82 5 70
2022 Administration and operations 60 26 5 5 4 0 1 86 8 375
2022 Human resources 60 27 5 4 3 0 0 88 7 285
2022 Financial management 58 31 5 4 2 0 0 89 6 175
2022 Procurement 54 30 8 2 6 0 0 84 8 125
2022 Real property 30 64 6 0 0 0 0 94 0 15
2022 Materiel management 59 35 3 0 3 0 0 95 3 35
2022 Information management 50 34 6 4 6 0 0 84 10 105
2022 Information technology 57 28 8 4 3 1 0 85 7 2105
2022 Internal audit 53 30 9 4 0 4 0 87 4 20
2022 Evaluation 70 30 0 0 0 0 0 100 0 15
2022 Data sciences 70 22 3 0 5 0 0 93 5 35
2022 Policy 55 27 7 5 5 0 1 83 10 50
2022 Project management 58 27 7 6 2 0 0 85 8 300
2022 Other services to the public 45 29 16 0 5 4 0 77 6 20
2022 None of the above 54 26 10 3 4 2 1 82 8 145
2020 Client contact centre 49 31 11 5 3 0 2 81 8 63
2020 Communications or public affairs 51 36 7 4 1 1 0 88 6 85
2020 Access to information and privacy 64 36 0 0 0 0 0 100 0 19
2020 Security 46 38 7 5 3 0 0 84 8 119
2020 Science and technology 57 30 10 4 0 0 0 86 4 76
2020 Administration and operations 55 29 8 5 2 0 0 85 7 384
2020 Human resources 61 24 8 4 2 0 1 86 6 267
2020 Financial management 48 36 8 6 1 1 1 85 7 208
2020 Procurement 53 22 14 4 7 0 1 75 11 144
2020 Real property 46 37 2 7 2 3 2 88 9 45
2020 Materiel management 65 15 12 5 0 0 4 82 5 26
2020 Information management 56 24 5 10 5 0 2 81 14 113
2020 Information technology 51 30 10 5 3 0 0 82 8 1932
2020 Internal audit 39 48 13 0 0 0 0 87 0 17
2020 Data sciences 58 23 7 9 3 0 0 81 12 26
2020 Policy 57 27 4 4 9 0 0 84 13 54
2020 Project management 51 27 9 6 7 0 0 79 12 243
2020 Other services to the public 52 41 4 0 4 0 0 93 4 25
2020 None of the above 50 23 12 7 7 1 0 74 14 176
2019 Client contact centre 40 30 16 8 5 1 0 71 13 78
2019 Communications or public affairs 60 19 8 6 6 0 0 80 12 85
2019 Access to information and privacy 42 58 0 0 0 0 0 100 0 18
2019 Security 45 31 10 6 7 0 2 77 13 132
2019 Science and technology 54 23 13 4 6 0 0 77 10 69
2019 Administration and operations 53 24 9 8 5 1 0 78 13 310
2019 Human resources 54 29 7 7 3 1 0 84 9 193
2019 Financial management 47 30 8 6 5 3 1 80 11 167
2019 Procurement 45 32 9 6 6 0 2 78 13 100
2019 Real property 51 31 9 7 2 0 0 82 9 43
2019 Materiel management 53 12 19 6 11 0 0 64 17 17
2019 Information management 55 30 4 5 5 0 0 85 11 91
2019 Information technology 49 31 9 6 4 1 0 81 9 1814
2019 Internal audit 57 21 8 8 8 0 0 77 15 12
2019 Data sciences 67 14 10 4 5 0 0 81 9 22
2019 Policy 44 34 9 10 2 0 0 79 12 44
2019 Project management 55 23 8 8 4 0 0 79 12 229
2019 Other services to the public 59 27 5 0 9 0 0 86 9 21
2019 None of the above 49 21 14 9 4 1 2 72 13 146
2018 Client contact centre 27 43 8 12 8 2 0 72 20 49
2018 Communications or public affairs 43 27 14 12 4 0 0 70 16 79
2018 Security 41 33 13 9 3 1 0 74 12 117
2018 Science and technology 38 30 30 0 3 0 0 67 3 33
2018 Administration and operations 50 24 9 8 7 1 1 75 15 240
2018 Human resources 45 36 11 4 5 0 0 80 9 171
2018 Financial management 38 34 11 13 4 0 0 72 17 127
2018 Procurement 42 33 6 5 13 0 1 75 18 70
2018 Real property 60 24 11 6 0 0 0 84 6 37
2018 Materiel management 49 36 7 0 7 0 0 85 7 13
2018 Information management 49 32 6 10 4 0 0 81 14 71
2018 Information technology 42 33 12 8 5 1 0 75 13 1393
2018 Internal audit 67 16 11 6 0 0 0 84 6 18
2018 Data sciences 66 23 11 0 0 0 0 89 0 12
2018 Policy 42 18 15 13 8 3 0 63 22 25
2018 Project management 58 26 6 4 4 1 0 85 8 149
2018 Other services to the public 45 30 13 6 5 0 0 75 11 15
2018 None of the above 38 33 12 8 8 2 0 72 16 87

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 26 8 3 4 3 2 84 8 110
2022 Communications or public affairs 65 22 9 0 1 0 3 89 1 80
2022 Access to information and privacy 54 46 0 0 0 0 0 100 0 10
2022 Security 70 20 3 3 1 3 1 93 4 125
2022 Science and technology 66 25 2 2 3 1 2 94 4 70
2022 Administration and operations 73 17 4 1 2 2 1 93 3 375
2022 Human resources 72 21 2 2 2 1 1 95 3 285
2022 Financial management 68 21 6 1 2 0 2 91 3 175
2022 Procurement 70 17 7 2 3 1 1 88 5 125
2022 Real property 72 28 0 0 0 0 0 100 0 15
2022 Materiel management 59 33 6 0 0 2 0 94 0 35
2022 Information management 64 24 5 2 0 1 3 92 2 105
2022 Information technology 71 17 4 1 2 2 2 93 3 2110
2022 Internal audit 86 10 4 0 0 0 0 96 0 20
2022 Evaluation 76 24 0 0 0 0 0 100 0 15
2022 Data sciences 82 12 2 0 0 2 3 98 0 35
2022 Policy 72 14 3 7 2 0 2 88 9 50
2022 Project management 66 23 5 1 2 1 2 92 3 300
2022 Other services to the public 48 23 19 10 0 0 0 71 10 20
2022 None of the above 64 20 6 3 2 1 3 88 6 145

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 24 11 4 5 1 0 80 9 110
2022 Communications or public affairs 60 11 15 6 8 0 0 71 14 80
2022 Access to information and privacy 59 41 0 0 0 0 0 100 0 10
2022 Security 68 22 7 1 1 0 0 90 2 125
2022 Science and technology 57 25 10 5 3 0 0 82 8 70
2022 Administration and operations 68 20 6 3 3 0 0 88 6 375
2022 Human resources 65 23 3 5 4 0 0 88 9 285
2022 Financial management 63 25 7 3 2 0 0 88 5 175
2022 Procurement 60 24 5 7 5 0 0 84 12 125
2022 Real property 61 33 6 0 0 0 0 94 0 15
2022 Materiel management 59 30 9 0 3 0 0 88 3 35
2022 Information management 62 22 7 4 5 0 0 84 9 105
2022 Information technology 64 23 6 4 3 0 0 87 7 2110
2022 Internal audit 64 27 0 9 0 0 0 91 9 20
2022 Evaluation 89 0 0 11 0 0 0 89 11 15
2022 Data sciences 68 17 8 5 2 0 0 85 7 35
2022 Policy 62 9 9 8 10 0 3 73 18 50
2022 Project management 61 22 8 6 3 0 0 84 9 300
2022 Other services to the public 58 29 13 0 0 0 0 87 0 15
2022 None of the above 54 26 12 3 5 0 1 81 7 145
2020 Client contact centre 52 27 10 2 4 0 5 83 6 63
2020 Communications or public affairs 59 29 7 5 0 0 0 88 5 85
2020 Access to information and privacy 95 5 0 0 0 0 0 100 0 19
2020 Security 63 19 8 6 3 0 1 82 9 119
2020 Science and technology 72 18 4 3 3 0 0 91 5 76
2020 Administration and operations 63 26 7 2 1 0 0 90 3 386
2020 Human resources 73 19 4 2 2 0 0 92 4 267
2020 Financial management 59 24 7 6 2 1 0 85 8 207
2020 Procurement 65 17 5 6 5 1 1 83 11 146
2020 Real property 54 26 9 6 2 0 2 82 8 45
2020 Materiel management 68 16 8 8 0 0 0 84 8 26
2020 Information management 62 18 13 3 3 0 1 80 6 113
2020 Information technology 62 23 8 4 3 0 0 85 7 1937
2020 Internal audit 64 36 0 0 0 0 0 100 0 17
2020 Data sciences 65 23 0 9 3 0 0 88 12 26
2020 Policy 64 17 6 4 9 0 0 81 13 54
2020 Project management 62 16 8 6 8 1 0 79 13 243
2020 Other services to the public 58 24 10 4 4 0 0 82 8 25
2020 None of the above 59 17 9 7 6 1 0 77 13 176
2019 Client contact centre 47 29 18 3 2 1 0 77 5 78
2019 Communications or public affairs 63 16 9 5 8 0 0 78 13 86
2019 Access to information and privacy 53 37 5 0 0 5 0 95 0 18
2019 Security 53 28 7 5 7 0 0 81 12 131
2019 Science and technology 56 26 12 1 4 0 0 82 6 68
2019 Administration and operations 62 20 7 7 4 0 0 82 11 311
2019 Human resources 65 23 6 4 3 0 0 87 7 194
2019 Financial management 53 30 7 6 4 1 0 84 9 168
2019 Procurement 60 22 7 5 6 0 0 81 11 99
2019 Real property 63 23 9 2 2 0 0 86 5 43
2019 Materiel management 58 18 13 6 6 0 0 76 11 17
2019 Information management 63 19 6 5 5 1 0 83 10 92
2019 Information technology 57 26 9 5 3 0 0 83 8 1829
2019 Internal audit 58 27 8 0 8 0 0 85 8 12
2019 Data sciences 69 17 0 4 5 5 0 90 10 22
2019 Policy 50 31 4 10 4 0 0 82 14 44
2019 Project management 62 20 9 6 3 0 0 82 9 230
2019 Other services to the public 59 29 3 6 4 0 0 88 9 21
2019 None of the above 61 19 10 6 3 1 1 81 9 147
2018 Client contact centre 36 34 15 2 10 2 0 72 13 49
2018 Communications or public affairs 47 27 12 6 8 0 1 75 14 80
2018 Security 48 27 10 10 5 0 0 75 15 117
2018 Science and technology 44 21 33 0 3 0 0 64 3 33
2018 Administration and operations 55 19 12 6 7 0 0 75 13 239
2018 Human resources 51 27 9 9 5 0 0 77 14 172
2018 Financial management 44 26 14 9 6 1 0 70 15 129
2018 Procurement 55 20 8 4 13 0 0 75 17 70
2018 Real property 52 24 14 11 0 0 0 75 11 37
2018 Materiel management 49 36 0 7 7 0 0 85 15 13
2018 Information management 59 20 11 4 6 0 0 79 10 71
2018 Information technology 48 27 13 7 5 0 0 75 11 1397
2018 Internal audit 54 35 11 0 0 0 0 89 0 18
2018 Data sciences 58 31 11 0 0 0 0 89 0 12
2018 Policy 38 27 14 11 10 0 0 65 21 25
2018 Project management 63 24 5 3 4 1 0 88 7 149
2018 Other services to the public 51 18 0 13 18 0 0 69 31 15
2018 None of the above 48 27 9 8 8 0 0 76 16 87

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 77 15 3 1 5 0 0 92 6 110
2022 Communications or public affairs 83 12 1 3 1 0 0 95 4 80
2022 Access to information and privacy 93 7 0 0 0 0 0 100 0 10
2022 Security 86 8 1 2 1 0 2 96 3 125
2022 Science and technology 69 14 8 7 1 0 0 83 9 70
2022 Administration and operations 88 10 2 0 1 0 0 97 1 375
2022 Human resources 89 8 1 1 1 0 0 97 1 285
2022 Financial management 80 15 1 1 4 0 0 94 5 175
2022 Procurement 80 10 3 3 3 0 1 91 6 125
2022 Real property 78 22 0 0 0 0 0 100 0 15
2022 Materiel management 88 7 4 0 0 0 0 96 0 35
2022 Information management 87 8 0 4 0 0 1 96 4 105
2022 Information technology 85 8 2 2 2 0 1 94 3 2110
2022 Internal audit 82 10 4 0 4 0 0 92 4 20
2022 Evaluation 64 7 18 11 0 0 0 71 11 15
2022 Data sciences 78 17 3 0 2 0 0 95 2 35
2022 Policy 96 4 0 0 0 0 0 100 0 50
2022 Project management 84 9 3 1 1 0 2 95 2 300
2022 Other services to the public 76 0 10 8 0 0 6 81 8 20
2022 None of the above 77 17 3 1 1 0 1 95 2 145
2019 Client contact centre 83 10 3 3 0 0 1 95 3 78
2019 Communications or public affairs 91 5 1 2 1 0 0 95 3 86
2019 Access to information and privacy 85 15 0 0 0 0 0 100 0 18
2019 Security 75 16 5 2 1 0 2 92 3 132
2019 Science and technology 75 11 9 0 3 0 1 87 3 69
2019 Administration and operations 86 7 4 1 1 0 1 94 2 310
2019 Human resources 89 10 1 0 1 0 0 99 1 193
2019 Financial management 78 17 1 3 2 0 0 94 5 166
2019 Procurement 79 10 4 0 6 0 1 90 6 99
2019 Real property 84 16 0 0 0 0 0 100 0 43
2019 Materiel management 76 13 12 0 0 0 0 88 0 17
2019 Information management 82 9 4 2 0 0 3 94 2 92
2019 Information technology 80 12 4 1 1 0 1 94 3 1821
2019 Internal audit 85 8 0 8 0 0 0 92 8 12
2019 Data sciences 90 5 5 0 0 0 0 95 0 22
2019 Policy 92 6 0 2 0 0 0 98 2 44
2019 Project management 78 12 7 2 1 0 0 90 3 228
2019 Other services to the public 86 0 9 0 5 0 0 86 5 21
2019 None of the above 81 5 4 5 1 1 2 89 7 147
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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 31 11 5 3 11 2 79 9 110
2022 Communications or public affairs 32 30 15 11 4 7 0 67 16 80
2022 Access to information and privacy 19 45 28 0 7 0 0 64 7 10
2022 Security 47 24 12 4 6 6 1 76 11 125
2022 Science and technology 43 33 14 4 1 6 0 80 6 70
2022 Administration and operations 49 25 11 6 3 6 0 80 9 375
2022 Human resources 40 31 12 6 4 7 0 77 11 285
2022 Financial management 45 34 9 2 2 8 0 86 4 175
2022 Procurement 45 29 11 3 4 7 0 81 8 125
2022 Real property 43 41 6 5 0 5 0 88 5 15
2022 Materiel management 47 28 4 2 4 14 0 87 8 35
2022 Information management 45 24 15 2 5 8 0 75 8 105
2022 Information technology 40 28 13 4 4 10 1 77 9 2110
2022 Internal audit 34 15 7 4 13 26 0 66 24 20
2022 Evaluation 38 31 0 11 0 19 0 86 14 15
2022 Data sciences 61 25 5 2 2 5 0 90 5 35
2022 Policy 37 31 7 10 3 13 0 78 14 50
2022 Project management 44 28 9 5 5 8 1 79 11 300
2022 Other services to the public 39 28 5 6 5 17 0 81 13 20
2022 None of the above 31 30 17 6 6 9 1 67 14 145
2020 Client contact centre 40 20 17 5 9 6 3 66 15 63
2020 Communications or public affairs 25 36 7 12 3 15 1 73 19 85
2020 Access to information and privacy 55 30 6 4 0 5 0 89 5 19
2020 Security 37 31 15 6 4 8 0 73 11 119
2020 Science and technology 50 32 8 1 1 8 0 89 3 76
2020 Administration and operations 46 27 10 5 2 9 1 81 8 386
2020 Human resources 40 31 12 4 3 9 0 79 8 268
2020 Financial management 37 32 17 4 0 9 0 76 5 209
2020 Procurement 43 26 13 2 4 11 0 78 7 146
2020 Real property 49 29 11 2 0 7 2 86 2 45
2020 Materiel management 60 11 20 0 0 8 0 78 0 26
2020 Information management 46 19 14 4 7 11 0 73 12 113
2020 Information technology 36 27 15 5 4 11 0 72 11 1934
2020 Internal audit 33 43 0 7 0 17 0 92 8 17
2020 Data sciences 39 28 4 11 0 19 0 82 13 26
2020 Policy 31 39 7 14 3 5 0 74 19 54
2020 Project management 50 23 11 5 6 5 0 77 11 243
2020 Other services to the public 37 30 12 4 4 12 0 77 9 25
2020 None of the above 37 28 12 5 5 12 1 74 12 177
2019 Client contact centre 29 32 22 2 8 8 0 65 11 78
2019 Communications or public affairs 34 30 17 7 4 8 0 70 12 86
2019 Access to information and privacy 24 45 32 0 0 0 0 68 0 18
2019 Security 25 35 18 7 7 7 0 65 15 132
2019 Science and technology 23 36 25 7 1 7 0 63 9 69
2019 Administration and operations 43 24 17 6 4 5 0 71 11 312
2019 Human resources 28 33 14 7 6 11 1 69 16 194
2019 Financial management 36 33 14 8 2 6 0 74 11 167
2019 Procurement 38 27 13 9 5 8 0 70 15 100
2019 Real property 37 36 21 2 2 2 0 74 5 43
2019 Materiel management 47 24 6 23 0 0 0 71 23 17
2019 Information management 43 26 12 11 4 5 0 73 15 92
2019 Information technology 27 32 20 7 4 9 0 65 12 1820
2019 Internal audit 54 15 8 15 0 8 0 75 16 12
2019 Data sciences 54 17 19 5 4 0 0 71 9 22
2019 Policy 37 32 11 13 8 0 0 68 21 44
2019 Project management 33 29 15 10 7 6 0 66 18 228
2019 Other services to the public 30 31 10 13 3 13 0 69 19 21
2019 None of the above 34 27 16 8 3 11 1 69 13 146
2018 Client contact centre 18 21 26 6 10 20 0 48 20 49
2018 Communications or public affairs 23 24 20 15 9 7 2 52 26 80
2018 Security 28 29 21 10 5 7 0 61 17 118
2018 Science and technology 18 33 29 6 3 12 0 57 10 33
2018 Administration and operations 34 27 23 6 4 5 0 64 11 240
2018 Human resources 23 29 16 11 12 9 0 58 25 172
2018 Financial management 25 26 26 9 1 13 0 58 11 131
2018 Procurement 35 25 18 10 6 7 0 64 17 69
2018 Real property 34 23 18 8 11 6 0 61 20 37
2018 Materiel management 10 22 32 14 0 22 0 41 18 13
2018 Information management 37 21 23 6 3 9 0 64 10 71
2018 Information technology 24 28 22 8 6 12 0 59 16 1403
2018 Internal audit 39 28 6 6 6 16 0 80 14 18
2018 Data sciences 37 26 17 6 9 6 0 67 16 12
2018 Policy 25 33 22 7 0 14 0 67 8 25
2018 Project management 28 35 15 8 6 8 0 69 15 149
2018 Other services to the public 30 38 13 13 0 6 0 73 14 15
2018 None of the above 20 31 27 5 7 10 0 56 13 87

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 25 17 9 8 5 2 63 19 110
2022 Communications or public affairs 26 23 20 24 7 0 0 49 31 80
2022 Access to information and privacy 33 32 28 0 0 7 0 70 0 10
2022 Security 41 27 15 9 7 2 0 69 16 125
2022 Science and technology 34 34 19 4 10 0 0 68 13 70
2022 Administration and operations 44 27 15 6 6 3 0 72 12 375
2022 Human resources 38 32 14 6 5 5 0 73 12 285
2022 Financial management 39 36 13 6 4 2 0 76 11 175
2022 Procurement 37 29 13 11 6 3 0 69 17 125
2022 Real property 39 28 34 0 0 0 0 66 0 15
2022 Materiel management 29 36 21 5 7 3 0 66 12 35
2022 Information management 40 25 15 10 7 3 0 67 18 105
2022 Information technology 32 30 17 10 8 3 0 65 18 2110
2022 Internal audit 30 8 7 20 13 22 0 48 42 20
2022 Evaluation 44 37 0 11 0 7 0 88 12 15
2022 Data sciences 56 34 2 2 5 0 0 91 7 35
2022 Policy 32 27 14 16 1 9 0 66 19 50
2022 Project management 35 31 14 9 7 3 0 68 17 300
2022 Other services to the public 28 34 9 5 11 13 0 71 18 20
2022 None of the above 31 29 17 11 7 4 1 63 19 145
2020 Client contact centre 41 25 17 3 11 1 2 68 14 63
2020 Communications or public affairs 28 37 14 11 4 5 0 68 17 85
2020 Access to information and privacy 65 20 6 4 0 5 0 89 5 19
2020 Security 32 30 20 6 8 3 0 64 15 119
2020 Science and technology 37 37 14 7 4 1 0 75 11 76
2020 Administration and operations 44 29 14 6 3 3 1 76 9 386
2020 Human resources 40 34 12 6 5 4 0 77 11 266
2020 Financial management 36 38 17 7 1 2 0 75 8 206
2020 Procurement 43 29 12 6 7 4 0 75 13 146
2020 Real property 41 35 17 4 0 0 2 78 5 45
2020 Materiel management 53 18 17 8 0 4 0 74 9 26
2020 Information management 40 28 12 11 7 3 0 70 18 110
2020 Information technology 30 32 18 10 7 3 0 64 18 1926
2020 Internal audit 38 49 6 7 0 0 0 87 7 17
2020 Data sciences 35 39 11 11 0 4 0 78 11 26
2020 Policy 34 44 3 11 7 0 0 79 18 54
2020 Project management 44 28 12 6 8 3 0 73 14 243
2020 Other services to the public 38 43 8 4 4 4 0 84 8 25
2020 None of the above 32 32 13 11 8 3 1 67 19 177
2019 Client contact centre 23 38 24 5 9 0 0 61 14 77
2019 Communications or public affairs 29 34 18 11 3 5 0 66 15 85
2019 Access to information and privacy 29 35 37 0 0 0 0 63 0 18
2019 Security 23 30 19 13 13 3 0 54 26 131
2019 Science and technology 23 30 25 14 9 0 0 53 23 69
2019 Administration and operations 38 28 17 10 5 2 0 68 15 312
2019 Human resources 25 37 18 9 6 4 1 65 16 194
2019 Financial management 34 30 13 9 7 6 0 68 18 167
2019 Procurement 38 25 17 10 6 4 0 66 16 100
2019 Real property 41 32 16 11 0 0 0 73 11 43
2019 Materiel management 41 30 0 17 12 0 0 71 29 17
2019 Information management 37 27 16 12 4 4 0 67 17 92
2019 Information technology 21 30 22 14 8 4 0 54 23 1818
2019 Internal audit 54 8 0 23 8 8 0 67 33 12
2019 Data sciences 46 26 18 4 5 0 0 73 9 22
2019 Policy 32 38 16 8 6 0 0 69 14 44
2019 Project management 29 27 19 15 9 2 0 57 24 229
2019 Other services to the public 39 13 13 5 14 16 0 62 22 21
2019 None of the above 28 25 19 15 7 5 1 57 23 147
2018 Client contact centre 12 20 25 14 16 13 0 36 35 49
2018 Communications or public affairs 17 24 17 19 21 2 0 41 41 80
2018 Security 20 29 18 21 10 1 0 50 31 118
2018 Science and technology 12 21 41 9 15 3 0 34 24 33
2018 Administration and operations 30 29 20 10 9 3 0 60 20 239
2018 Human resources 21 30 16 11 17 6 1 54 29 170
2018 Financial management 22 27 26 17 4 4 0 51 21 131
2018 Procurement 35 19 17 15 9 4 0 57 26 68
2018 Real property 28 26 19 14 12 0 0 54 26 37
2018 Materiel management 7 32 32 29 0 0 0 39 29 13
2018 Information management 32 21 25 7 8 7 0 56 17 70
2018 Information technology 19 27 22 16 13 3 0 47 30 1402
2018 Internal audit 39 27 11 11 6 6 0 71 18 18
2018 Data sciences 31 38 23 0 9 0 0 68 9 12
2018 Policy 30 34 18 7 2 9 0 70 10 25
2018 Project management 18 36 19 12 11 5 0 56 24 148
2018 Other services to the public 30 26 19 25 0 0 0 57 25 15
2018 None of the above 18 29 20 16 14 3 0 48 31 87

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 22 20 11 9 7 1 57 21 110
2022 Communications or public affairs 18 24 18 25 12 3 0 44 38 80
2022 Access to information and privacy 17 31 35 10 0 7 0 51 11 10
2022 Security 27 37 14 10 8 4 0 67 19 125
2022 Science and technology 28 28 24 7 11 1 0 57 19 70
2022 Administration and operations 34 31 16 9 6 4 0 68 15 375
2022 Human resources 28 34 16 10 7 6 0 66 17 285
2022 Financial management 29 34 18 8 7 4 0 66 15 175
2022 Procurement 33 25 16 11 9 7 0 62 21 125
2022 Real property 27 29 17 26 0 0 0 56 26 15
2022 Materiel management 22 33 26 5 7 7 0 59 12 35
2022 Information management 34 28 18 7 9 3 0 65 16 105
2022 Information technology 25 28 19 12 9 6 0 57 22 2110
2022 Internal audit 20 10 3 27 19 22 0 38 58 20
2022 Evaluation 33 44 7 0 11 5 0 81 12 15
2022 Data sciences 41 41 8 5 0 5 0 86 5 35
2022 Policy 29 24 19 16 8 4 0 56 24 50
2022 Project management 27 31 17 12 7 6 0 62 20 300
2022 Other services to the public 10 46 9 11 17 7 0 60 30 20
2022 None of the above 20 27 24 11 9 8 1 51 22 145
2020 Client contact centre 28 35 19 5 8 4 2 67 13 63
2020 Communications or public affairs 21 28 17 14 6 14 0 57 23 85
2020 Access to information and privacy 55 30 6 4 0 5 0 89 5 19
2020 Security 23 33 23 11 6 3 0 58 18 119
2020 Science and technology 34 34 18 8 4 3 0 70 12 76
2020 Administration and operations 35 33 14 7 2 7 1 74 10 386
2020 Human resources 30 35 13 9 4 8 0 71 14 266
2020 Financial management 25 36 23 9 3 4 0 65 12 207
2020 Procurement 35 36 14 4 5 6 0 75 10 146
2020 Real property 29 43 20 2 2 0 2 74 5 45
2020 Materiel management 42 27 15 11 0 4 0 72 12 26
2020 Information management 29 28 13 15 6 8 0 62 24 113
2020 Information technology 21 30 22 13 8 6 0 55 22 1930
2020 Internal audit 33 56 6 0 0 6 0 94 0 17
2020 Data sciences 16 50 12 14 0 9 0 72 15 26
2020 Policy 29 26 29 11 4 2 0 56 14 53
2020 Project management 35 27 17 7 8 5 0 66 16 241
2020 Other services to the public 26 36 26 0 4 8 0 67 4 25
2020 None of the above 21 34 16 12 10 6 1 59 24 177
2019 Client contact centre 16 35 26 7 12 5 0 54 19 77
2019 Communications or public affairs 22 31 19 17 4 6 0 57 22 86
2019 Access to information and privacy 24 35 27 10 0 5 0 61 10 18
2019 Security 16 29 27 10 15 3 0 46 26 132
2019 Science and technology 19 28 24 19 9 1 0 48 28 69
2019 Administration and operations 33 25 21 13 6 3 0 59 19 312
2019 Human resources 19 33 23 10 8 8 1 56 19 190
2019 Financial management 18 36 17 13 6 10 0 59 22 168
2019 Procurement 31 25 19 13 7 6 0 59 21 99
2019 Real property 19 46 23 9 0 2 0 67 9 42
2019 Materiel management 34 34 13 6 13 0 0 68 19 15
2019 Information management 28 28 15 17 6 5 0 60 25 92
2019 Information technology 15 27 26 16 10 6 0 45 28 1819
2019 Internal audit 14 27 0 36 15 8 0 45 55 12
2019 Data sciences 23 29 19 18 5 5 0 55 25 21
2019 Policy 18 48 13 15 2 4 0 68 18 44
2019 Project management 23 26 17 19 11 4 0 52 31 229
2019 Other services to the public 30 13 14 5 17 21 0 54 28 21
2019 None of the above 19 27 18 20 9 6 1 50 31 147
2018 Client contact centre 8 10 33 16 16 16 0 22 39 48
2018 Communications or public affairs 9 19 18 19 30 5 0 30 51 80
2018 Security 10 24 27 24 10 4 0 36 36 118
2018 Science and technology 3 30 50 0 15 3 0 34 15 33
2018 Administration and operations 22 29 21 16 9 3 0 52 26 240
2018 Human resources 12 27 21 17 15 7 0 43 35 172
2018 Financial management 9 23 29 18 13 7 0 34 34 130
2018 Procurement 25 20 25 12 10 8 0 49 24 69
2018 Real property 20 21 34 14 10 0 0 42 24 36
2018 Materiel management 0 17 39 15 14 15 0 20 34 13
2018 Information management 18 22 27 12 6 15 0 46 21 71
2018 Information technology 12 24 24 19 15 6 0 38 36 1402
2018 Internal audit 24 33 16 11 11 6 0 60 23 18
2018 Data sciences 24 27 32 8 9 0 0 52 17 12
2018 Policy 23 32 24 10 2 9 0 60 14 25
2018 Project management 14 26 21 18 15 5 0 43 35 148
2018 Other services to the public 32 21 33 7 7 0 0 53 14 14
2018 None of the above 16 26 21 13 18 5 0 44 33 86

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 33 17 13 6 4 1 62 20 110
2022 Communications or public affairs 16 33 12 19 19 1 0 49 39 80
2022 Access to information and privacy 23 37 25 7 0 7 0 65 8 10
2022 Security 30 32 16 11 8 3 0 64 20 125
2022 Science and technology 38 22 21 11 7 0 0 61 18 70
2022 Administration and operations 34 32 13 13 7 2 0 67 21 375
2022 Human resources 26 36 16 10 8 3 0 64 19 285
2022 Financial management 29 37 11 14 8 0 0 67 22 175
2022 Procurement 33 31 15 12 7 1 0 65 20 125
2022 Real property 32 35 22 11 0 0 0 66 11 15
2022 Materiel management 26 35 25 7 7 0 0 61 14 35
2022 Information management 32 32 14 10 10 2 0 65 20 105
2022 Information technology 28 34 16 11 8 3 0 64 19 2110
2022 Internal audit 24 9 14 23 17 13 0 38 46 20
2022 Evaluation 21 44 5 11 0 19 0 79 14 15
2022 Data sciences 42 32 13 9 5 0 0 74 13 35
2022 Policy 25 26 22 15 11 1 0 52 26 50
2022 Project management 27 36 16 12 8 1 0 63 21 300
2022 Other services to the public 35 39 9 0 17 0 0 73 17 20
2022 None of the above 24 31 16 13 10 5 1 59 24 145
2020 Client contact centre 30 33 19 3 10 3 2 67 13 62
2020 Communications or public affairs 19 34 19 15 9 6 0 55 25 85
2020 Access to information and privacy 55 25 5 11 0 5 0 84 11 19
2020 Security 25 35 15 12 10 2 0 61 23 119
2020 Science and technology 32 44 8 8 8 0 0 76 16 75
2020 Administration and operations 35 37 12 8 5 2 0 74 14 385
2020 Human resources 32 37 12 10 4 5 0 73 15 267
2020 Financial management 25 38 16 12 7 2 1 65 19 209
2020 Procurement 37 34 13 10 5 1 0 72 15 146
2020 Real property 32 41 19 4 2 0 2 74 6 45
2020 Materiel management 34 35 27 4 0 0 0 69 4 26
2020 Information management 31 31 12 16 6 3 0 65 23 113
2020 Information technology 22 33 20 14 8 2 0 57 22 1935
2020 Internal audit 28 34 13 7 7 11 0 70 15 17
2020 Data sciences 30 36 15 7 12 0 0 66 19 26
2020 Policy 17 45 16 19 3 0 0 61 23 54
2020 Project management 35 27 12 13 11 1 0 63 24 241
2020 Other services to the public 27 51 11 4 7 0 0 78 11 25
2020 None of the above 24 33 15 13 12 3 1 59 26 177
2019 Client contact centre 20 32 27 7 14 0 0 52 21 78
2019 Communications or public affairs 29 31 14 17 7 2 0 61 25 86
2019 Access to information and privacy 24 30 37 5 0 5 0 56 5 18
2019 Security 15 32 19 16 16 1 0 48 33 132
2019 Science and technology 20 27 22 16 15 0 0 47 31 69
2019 Administration and operations 31 26 19 14 9 2 0 57 23 310
2019 Human resources 22 32 18 15 8 4 1 57 24 194
2019 Financial management 18 32 20 17 9 4 0 52 27 168
2019 Procurement 27 33 19 12 7 3 0 62 19 99
2019 Real property 29 32 27 9 2 0 0 61 11 43
2019 Materiel management 30 30 17 6 17 0 0 60 23 17
2019 Information management 31 26 16 13 11 4 0 59 25 92
2019 Information technology 17 29 22 18 11 3 0 48 30 1817
2019 Internal audit 21 41 0 15 23 0 0 62 38 12
2019 Data sciences 37 31 4 22 5 0 0 68 27 22
2019 Policy 9 57 8 16 9 0 0 67 25 44
2019 Project management 21 26 17 21 12 3 0 48 34 229
2019 Other services to the public 28 15 14 16 14 13 0 49 34 21
2019 None of the above 19 28 13 22 13 5 1 50 37 147
2018 Client contact centre 8 18 25 16 17 16 0 31 39 48
2018 Communications or public affairs 10 23 18 19 26 3 0 35 46 80
2018 Security 12 28 23 23 13 0 0 40 36 118
2018 Science and technology 12 24 44 6 12 3 0 37 18 33
2018 Administration and operations 21 30 20 15 12 2 0 52 27 239
2018 Human resources 16 26 19 20 16 4 0 43 37 172
2018 Financial management 9 24 23 25 15 3 0 35 41 131
2018 Procurement 23 26 19 8 20 4 0 51 29 69
2018 Real property 23 26 17 22 12 0 0 49 35 37
2018 Materiel management 7 15 42 7 21 7 0 23 31 13
2018 Information management 20 30 24 11 7 9 0 54 19 71
2018 Information technology 13 28 21 20 16 3 0 42 36 1402
2018 Internal audit 21 34 12 11 11 11 0 62 25 18
2018 Data sciences 16 23 32 20 9 0 0 39 29 12
2018 Policy 22 30 8 23 9 9 0 57 35 25
2018 Project management 12 31 18 21 12 6 0 46 35 149
2018 Other services to the public 30 20 13 13 24 0 0 50 37 15
2018 None of the above 21 22 17 16 21 3 0 44 38 86

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 34 15 5 5 0 1 75 10 110
2022 Communications or public affairs 41 32 16 6 1 4 0 76 8 80
2022 Access to information and privacy 62 20 0 11 7 0 0 82 18 10
2022 Security 58 31 7 1 1 3 0 91 2 125
2022 Science and technology 41 23 16 8 8 1 2 66 17 70
2022 Administration and operations 53 27 12 4 2 3 0 83 5 375
2022 Human resources 52 27 12 4 2 2 0 82 6 285
2022 Financial management 52 31 8 2 2 5 0 87 4 175
2022 Procurement 63 19 11 3 1 3 0 85 4 125
2022 Real property 38 39 18 0 0 5 0 81 0 15
2022 Materiel management 53 28 11 2 0 7 0 86 3 35
2022 Information management 52 24 15 1 1 5 2 82 2 105
2022 Information technology 56 24 10 4 2 4 1 84 5 2110
2022 Internal audit 59 24 8 0 0 9 0 91 0 20
2022 Evaluation 56 20 18 5 0 0 0 76 5 15
2022 Data sciences 71 22 5 3 0 0 0 92 3 35
2022 Policy 56 27 11 2 0 3 0 86 2 50
2022 Project management 51 25 15 3 2 4 0 79 5 300
2022 Other services to the public 53 23 9 0 0 15 0 89 0 20
2022 None of the above 52 23 11 5 2 4 2 80 8 145
2020 Client contact centre 46 28 11 7 1 3 3 79 9 63
2020 Communications or public affairs 47 27 10 5 2 8 1 82 7 85
2020 Access to information and privacy 63 17 10 0 5 0 5 84 6 18
2020 Security 42 30 14 4 1 8 1 79 6 119
2020 Science and technology 60 15 16 5 3 3 0 76 8 75
2020 Administration and operations 59 22 12 3 1 2 1 83 5 386
2020 Human resources 52 24 14 6 1 2 0 78 8 266
2020 Financial management 46 31 16 5 1 1 0 78 6 209
2020 Procurement 53 27 9 4 2 4 0 84 7 144
2020 Real property 53 18 22 2 0 2 2 74 3 45
2020 Materiel management 45 40 5 11 0 0 0 85 11 26
2020 Information management 56 22 13 3 4 3 0 80 7 112
2020 Information technology 47 27 12 4 2 6 1 81 6 1937
2020 Internal audit 17 62 16 6 0 0 0 79 6 17
2020 Data sciences 51 22 20 3 0 3 0 76 3 26
2020 Policy 51 29 16 0 0 3 0 83 0 55
2020 Project management 50 27 14 6 1 2 0 79 7 242
2020 Other services to the public 63 21 9 0 8 0 0 83 8 24
2020 None of the above 49 23 13 8 2 4 1 75 11 177
2019 Client contact centre 51 22 17 6 3 1 0 74 9 78
2019 Communications or public affairs 47 33 12 4 1 2 0 82 5 86
2019 Access to information and privacy 48 35 5 0 5 0 7 89 5 18
2019 Security 54 22 13 4 2 5 0 80 6 132
2019 Science and technology 49 25 16 3 0 6 1 80 3 69
2019 Administration and operations 57 20 12 7 2 2 1 79 9 313
2019 Human resources 45 26 18 7 0 3 1 73 8 194
2019 Financial management 54 24 14 4 2 2 0 80 6 169
2019 Procurement 49 31 11 5 3 2 0 81 8 99
2019 Real property 55 30 13 0 2 0 0 84 2 43
2019 Materiel management 70 18 0 0 0 0 12 100 0 17
2019 Information management 51 28 6 7 1 5 1 85 8 92
2019 Information technology 48 27 11 4 2 8 1 82 6 1825
2019 Internal audit 43 8 13 15 0 8 13 64 19 12
2019 Data sciences 55 18 18 8 0 0 0 74 8 22
2019 Policy 53 22 12 6 4 2 0 77 10 44
2019 Project management 51 27 11 3 3 5 0 83 6 229
2019 Other services to the public 36 36 11 8 0 8 0 79 9 21
2019 None of the above 55 20 10 3 4 9 0 83 7 146
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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 42 19 6 3 2 0 71 10 110
2022 Communications or public affairs 32 37 15 13 2 0 0 70 16 80
2022 Access to information and privacy 26 63 11 0 0 0 0 89 0 10
2022 Security 36 46 11 5 2 0 0 82 7 125
2022 Science and technology 40 32 17 7 3 0 0 73 10 70
2022 Administration and operations 37 42 11 7 2 1 0 79 9 375
2022 Human resources 29 48 11 6 5 2 0 78 11 285
2022 Financial management 34 48 11 4 2 0 0 83 6 175
2022 Procurement 36 41 13 8 3 0 0 76 10 125
2022 Real property 32 45 17 6 0 0 0 77 6 15
2022 Materiel management 28 40 25 2 2 2 0 70 4 35
2022 Information management 39 34 14 10 2 1 0 74 12 105
2022 Information technology 29 42 15 8 5 1 0 72 13 2110
2022 Internal audit 29 24 12 13 9 13 0 62 24 20
2022 Evaluation 31 58 11 0 0 0 0 89 0 15
2022 Data sciences 48 43 6 0 2 0 0 91 2 35
2022 Policy 22 54 9 8 6 0 1 77 14 50
2022 Project management 33 46 10 8 2 1 0 79 10 300
2022 Other services to the public 34 44 10 0 12 0 0 78 12 20
2022 None of the above 34 36 15 7 5 3 1 73 12 145
2020 Client contact centre 28 45 16 4 3 1 2 76 8 63
2020 Communications or public affairs 29 38 13 8 10 2 0 69 18 85
2020 Access to information and privacy 70 19 5 6 0 0 0 89 6 19
2020 Security 27 47 16 6 3 2 0 75 9 118
2020 Science and technology 35 37 16 9 3 0 0 72 12 76
2020 Administration and operations 38 42 13 4 1 1 0 82 5 386
2020 Human resources 42 42 8 4 3 2 0 86 6 266
2020 Financial management 32 49 12 3 1 2 0 83 5 208
2020 Procurement 48 34 12 4 1 1 0 82 5 146
2020 Real property 35 42 19 2 0 0 2 79 2 45
2020 Materiel management 36 43 21 0 0 0 0 79 0 26
2020 Information management 36 40 17 4 2 1 0 76 6 113
2020 Information technology 27 41 19 8 3 1 0 70 11 1935
2020 Internal audit 45 42 6 0 7 0 0 87 7 17
2020 Data sciences 30 44 20 6 0 0 0 74 6 26
2020 Policy 39 42 13 3 2 0 0 82 5 55
2020 Project management 40 35 14 5 5 0 0 76 10 243
2020 Other services to the public 26 58 3 4 4 0 4 88 8 25
2020 None of the above 40 35 10 8 4 2 1 77 13 178
2019 Client contact centre 29 35 27 5 3 1 0 65 8 78
2019 Communications or public affairs 38 38 10 9 5 0 0 76 14 85
2019 Access to information and privacy 24 64 12 0 0 0 0 88 0 18
2019 Security 27 37 24 9 3 0 0 64 12 132
2019 Science and technology 18 39 27 9 4 2 0 59 14 68
2019 Administration and operations 37 38 17 4 2 1 0 76 7 312
2019 Human resources 33 42 13 6 3 2 0 77 9 194
2019 Financial management 33 38 20 6 2 1 0 72 8 169
2019 Procurement 37 45 11 2 4 1 0 83 6 98
2019 Real property 38 48 12 0 2 0 0 86 2 43
2019 Materiel management 35 29 24 6 6 0 0 64 11 17
2019 Information management 36 39 12 11 1 0 0 76 12 92
2019 Information technology 24 43 18 10 4 1 0 67 15 1827
2019 Internal audit 29 55 8 8 0 0 0 85 8 12
2019 Data sciences 36 51 9 4 0 0 0 87 4 22
2019 Policy 34 54 4 8 0 0 0 88 8 44
2019 Project management 32 38 16 12 2 1 0 70 14 230
2019 Other services to the public 38 32 7 12 10 0 0 70 22 21
2019 None of the above 30 37 20 5 6 2 0 68 11 147
2018 Client contact centre 19 26 32 8 9 5 0 47 19 46
2018 Communications or public affairs 17 40 17 11 15 0 0 57 26 79
2018 Security 18 50 21 8 4 0 0 67 12 118
2018 Science and technology 15 38 18 15 6 9 0 58 23 33
2018 Administration and operations 23 42 23 8 3 0 0 65 11 239
2018 Human resources 27 47 13 10 3 1 0 75 13 171
2018 Financial management 17 43 20 15 4 1 0 60 19 131
2018 Procurement 26 39 21 7 5 1 0 66 13 70
2018 Real property 14 43 21 19 3 0 0 57 22 38
2018 Materiel management 0 46 25 22 0 7 0 50 24 13
2018 Information management 27 36 21 10 6 0 1 63 16 70
2018 Information technology 17 37 24 14 8 1 0 54 22 1403
2018 Internal audit 43 24 17 11 0 6 0 71 12 18
2018 Data sciences 22 30 32 8 9 0 0 52 17 12
2018 Policy 30 41 11 9 0 9 0 78 10 25
2018 Project management 16 47 22 8 4 3 0 65 13 149
2018 Other services to the public 13 36 32 13 6 0 0 49 19 15
2018 None of the above 22 38 20 16 4 0 0 59 21 88

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 32 29 11 6 4 0 53 17 110
2022 Communications or public affairs 9 34 17 27 11 1 2 43 39 80
2022 Access to information and privacy 9 55 35 0 0 0 0 65 0 10
2022 Security 22 41 14 15 7 1 0 63 22 125
2022 Science and technology 28 21 27 15 9 0 0 49 24 70
2022 Administration and operations 27 34 15 13 8 2 0 63 22 375
2022 Human resources 22 43 15 11 7 3 0 66 19 285
2022 Financial management 24 35 20 15 5 1 0 60 20 175
2022 Procurement 24 36 18 13 6 2 0 62 20 125
2022 Real property 27 29 29 16 0 0 0 56 16 15
2022 Materiel management 22 38 24 12 2 2 0 62 14 35
2022 Information management 22 39 16 14 9 0 0 61 23 105
2022 Information technology 19 35 19 16 9 3 0 55 26 2110
2022 Internal audit 20 13 29 17 21 0 0 33 39 20
2022 Evaluation 20 37 13 31 0 0 0 57 31 15
2022 Data sciences 35 37 11 8 7 3 0 73 16 35
2022 Policy 15 35 22 14 9 4 1 53 24 50
2022 Project management 20 34 17 19 8 2 0 55 28 300
2022 Other services to the public 10 47 16 16 12 0 0 57 27 20
2022 None of the above 22 26 24 12 10 5 1 51 23 145
2020 Client contact centre 20 40 24 3 7 4 2 64 11 62
2020 Communications or public affairs 18 30 22 15 13 2 0 49 29 84
2020 Access to information and privacy 50 25 15 11 0 0 0 75 11 19
2020 Security 18 36 24 8 12 2 0 56 20 119
2020 Science and technology 24 41 22 9 4 0 0 65 13 76
2020 Administration and operations 28 37 20 10 4 2 0 66 14 384
2020 Human resources 31 36 13 11 5 3 0 69 17 266
2020 Financial management 22 31 27 13 5 2 0 54 18 208
2020 Procurement 28 38 20 7 5 1 0 67 12 146
2020 Real property 23 31 28 9 4 3 3 56 14 44
2020 Materiel management 19 47 9 12 5 9 0 72 18 25
2020 Information management 24 34 22 16 3 1 0 58 19 111
2020 Information technology 16 37 23 15 7 2 0 54 22 1923
2020 Internal audit 23 34 31 7 6 0 0 57 13 17
2020 Data sciences 20 39 11 19 12 0 0 59 31 26
2020 Policy 13 43 18 20 5 2 0 56 26 55
2020 Project management 25 35 17 13 8 2 0 61 22 241
2020 Other services to the public 12 57 11 12 4 0 4 72 16 25
2020 None of the above 23 32 13 17 11 4 1 57 29 178
2019 Client contact centre 19 39 18 18 3 4 0 60 22 77
2019 Communications or public affairs 14 29 20 20 14 3 0 44 35 86
2019 Access to information and privacy 19 33 34 10 0 5 0 54 10 18
2019 Security 14 29 21 21 14 0 0 44 35 132
2019 Science and technology 12 30 25 18 16 0 0 41 34 68
2019 Administration and operations 21 32 20 17 7 2 0 55 25 310
2019 Human resources 18 35 17 20 7 4 0 55 28 191
2019 Financial management 13 32 19 22 8 6 0 47 32 169
2019 Procurement 27 27 27 9 7 3 0 56 16 98
2019 Real property 16 37 27 17 0 2 0 55 18 40
2019 Materiel management 12 42 18 17 11 0 0 53 28 17
2019 Information management 22 33 20 16 6 3 0 56 23 92
2019 Information technology 12 29 27 21 10 2 0 42 31 1818
2019 Internal audit 8 27 14 30 8 0 13 40 44 12
2019 Data sciences 24 42 15 4 15 0 0 66 19 21
2019 Policy 9 31 12 35 6 6 0 42 44 44
2019 Project management 12 27 23 20 15 2 0 40 36 227
2019 Other services to the public 24 29 22 7 14 3 0 55 22 21
2019 None of the above 12 29 22 22 7 7 0 44 32 146

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 40 22 5 6 3 1 66 11 110
2022 Communications or public affairs 32 46 5 10 4 4 0 80 14 80
2022 Access to information and privacy 26 74 0 0 0 0 0 100 0 10
2022 Security 34 34 15 8 3 5 1 72 12 125
2022 Science and technology 39 30 16 8 3 3 1 72 11 70
2022 Administration and operations 41 35 11 7 4 2 0 78 11 375
2022 Human resources 38 37 10 7 6 2 1 77 13 285
2022 Financial management 39 42 10 4 1 3 1 84 6 175
2022 Procurement 42 31 13 6 5 1 1 75 11 125
2022 Real property 50 45 0 0 5 0 0 95 5 15
2022 Materiel management 18 39 23 9 4 7 0 61 14 35
2022 Information management 36 26 19 9 5 2 2 65 14 105
2022 Information technology 34 37 13 7 4 4 1 74 12 2105
2022 Internal audit 27 28 26 4 0 9 6 65 5 20
2022 Evaluation 50 33 5 0 11 0 0 83 11 15
2022 Data sciences 50 35 7 6 3 0 0 84 9 35
2022 Policy 41 27 14 9 6 3 0 70 16 50
2022 Project management 35 35 13 4 6 4 2 75 11 300
2022 Other services to the public 40 26 5 11 12 6 0 70 24 20
2022 None of the above 35 32 14 8 6 3 2 70 15 145
2020 Client contact centre 34 37 10 6 7 4 2 75 15 63
2020 Communications or public affairs 35 28 17 8 1 10 1 71 10 84
2020 Access to information and privacy 40 29 6 5 10 5 5 77 16 19
2020 Security 31 40 13 9 2 2 2 74 12 119
2020 Science and technology 35 41 9 5 4 1 4 80 10 76
2020 Administration and operations 42 35 10 6 3 2 2 80 9 386
2020 Human resources 49 36 5 5 3 2 1 87 8 266
2020 Financial management 39 39 12 5 1 2 1 81 7 209
2020 Procurement 44 30 13 6 6 1 2 76 11 146
2020 Real property 37 34 16 2 0 3 7 80 3 45
2020 Materiel management 48 31 4 9 9 0 0 78 18 26
2020 Information management 47 31 9 7 4 2 0 79 12 113
2020 Information technology 34 36 14 7 4 3 2 74 11 1931
2020 Internal audit 34 48 12 6 0 0 0 82 6 17
2020 Data sciences 50 22 12 9 7 0 0 72 16 26
2020 Policy 32 45 10 3 2 4 3 83 6 55
2020 Project management 45 29 12 5 5 3 2 77 10 243
2020 Other services to the public 24 34 8 16 4 0 14 67 23 25
2020 None of the above 41 29 11 7 5 4 4 75 13 176
2019 Client contact centre 24 38 17 9 6 4 1 66 16 77
2019 Communications or public affairs 41 28 14 11 4 1 0 70 16 86
2019 Access to information and privacy 34 34 27 5 0 0 0 68 5 18
2019 Security 28 41 10 12 6 3 0 71 18 132
2019 Science and technology 30 31 24 10 1 1 1 63 12 69
2019 Administration and operations 39 31 15 8 4 2 1 73 12 312
2019 Human resources 42 32 11 8 2 5 0 79 10 193
2019 Financial management 37 37 12 6 3 3 2 78 10 168
2019 Procurement 43 32 14 3 7 1 0 75 10 99
2019 Real property 51 27 8 7 5 0 2 80 12 43
2019 Materiel management 18 41 35 6 0 0 0 59 6 17
2019 Information management 33 30 14 10 5 6 1 68 17 92
2019 Information technology 29 36 18 8 5 4 1 68 13 1821
2019 Internal audit 44 28 8 8 0 0 13 83 9 12
2019 Data sciences 38 33 19 4 5 0 0 72 9 22
2019 Policy 43 39 0 7 6 4 0 86 14 44
2019 Project management 36 32 13 8 8 3 0 70 17 229
2019 Other services to the public 32 14 19 5 19 11 0 52 26 21
2019 None of the above 34 32 16 7 5 5 1 71 12 146
2018 Client contact centre 19 31 20 8 4 13 4 60 15 47
2018 Communications or public affairs 31 36 14 8 6 5 0 71 14 79
2018 Security 25 36 17 13 5 3 1 64 19 118
2018 Science and technology 29 30 21 3 9 9 0 64 13 33
2018 Administration and operations 36 37 13 7 4 1 1 75 12 236
2018 Human resources 44 34 8 7 3 3 1 82 10 171
2018 Financial management 22 34 20 16 2 4 2 60 19 131
2018 Procurement 38 30 11 6 10 2 3 71 17 70
2018 Real property 36 29 19 8 8 0 0 65 16 38
2018 Materiel management 14 39 24 0 7 15 0 63 9 13
2018 Information management 41 34 11 6 3 4 1 79 9 71
2018 Information technology 26 39 17 9 4 4 1 68 14 1405
2018 Internal audit 27 32 0 17 19 6 0 63 37 18
2018 Data sciences 15 44 11 9 0 22 0 75 11 12
2018 Policy 38 39 8 3 0 11 0 87 4 25
2018 Project management 36 38 13 6 3 4 0 77 9 148
2018 Other services to the public 26 32 13 5 11 6 6 67 18 15
2018 None of the above 31 32 18 5 6 7 1 68 12 88

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 38 15 3 4 5 1 76 8 110
2022 Communications or public affairs 32 34 21 5 5 3 0 68 10 80
2022 Access to information and privacy 19 63 18 0 0 0 0 82 0 10
2022 Security 37 38 16 3 2 3 1 78 6 125
2022 Science and technology 41 29 25 3 2 2 0 71 4 70
2022 Administration and operations 45 32 14 6 2 1 0 78 8 375
2022 Human resources 40 36 13 5 4 2 0 78 9 285
2022 Financial management 44 32 15 3 1 5 0 81 4 175
2022 Procurement 44 33 14 6 1 2 1 78 7 125
2022 Real property 49 45 5 0 0 0 0 95 0 15
2022 Materiel management 36 35 19 0 4 5 0 75 5 35
2022 Information management 46 31 17 3 2 2 0 78 5 105
2022 Information technology 39 36 16 4 3 2 0 77 7 2110
2022 Internal audit 24 24 8 18 17 4 6 53 38 20
2022 Evaluation 44 39 5 0 11 0 0 83 11 15
2022 Data sciences 46 39 9 6 0 0 0 85 6 35
2022 Policy 38 33 14 8 4 3 0 73 12 50
2022 Project management 38 39 14 5 3 2 0 78 8 295
2022 Other services to the public 13 59 11 6 12 0 0 72 17 20
2022 None of the above 30 29 27 3 5 4 2 62 9 145
2020 Client contact centre 47 25 16 5 5 0 2 74 10 62
2020 Communications or public affairs 35 34 22 7 1 1 0 69 8 85
2020 Access to information and privacy 65 15 15 0 0 5 0 84 0 19
2020 Security 35 38 21 3 3 1 0 73 6 118
2020 Science and technology 40 42 13 2 0 3 0 84 2 76
2020 Administration and operations 44 35 12 5 2 3 0 81 7 385
2020 Human resources 46 36 9 4 2 2 0 84 7 263
2020 Financial management 40 40 13 5 0 2 0 82 5 209
2020 Procurement 44 30 18 3 3 1 0 76 6 145
2020 Real property 41 36 14 4 0 2 2 81 4 45
2020 Materiel management 39 45 8 5 0 0 4 87 5 26
2020 Information management 53 30 11 3 3 1 0 83 6 113
2020 Information technology 37 38 17 3 2 2 1 76 6 1930
2020 Internal audit 23 58 13 0 7 0 0 81 7 17
2020 Data sciences 47 33 16 0 4 0 0 80 4 26
2020 Policy 38 36 12 7 6 2 0 75 13 55
2020 Project management 47 31 14 2 4 1 0 79 7 240
2020 Other services to the public 49 36 8 0 4 0 4 88 4 25
2020 None of the above 46 26 14 5 5 4 0 75 10 174
2019 Client contact centre 28 42 19 7 4 1 0 70 11 78
2019 Communications or public affairs 39 33 18 6 2 1 0 74 9 85
2019 Access to information and privacy 29 45 27 0 0 0 0 73 0 18
2019 Security 30 36 23 6 4 1 0 67 10 131
2019 Science and technology 30 25 39 3 3 0 0 55 6 69
2019 Administration and operations 41 29 19 7 2 2 0 72 9 312
2019 Human resources 39 34 16 7 2 2 0 74 9 194
2019 Financial management 29 37 19 7 4 3 0 69 11 167
2019 Procurement 36 38 18 3 4 1 0 75 7 99
2019 Real property 45 38 14 2 0 0 0 83 2 42
2019 Materiel management 30 29 30 6 6 0 0 59 11 17
2019 Information management 43 24 20 6 1 4 1 71 8 91
2019 Information technology 31 37 22 4 3 2 0 69 7 1822
2019 Internal audit 21 49 23 8 0 0 0 69 8 12
2019 Data sciences 43 47 10 0 0 0 0 90 0 22
2019 Policy 26 44 8 17 0 4 0 73 18 43
2019 Project management 31 36 18 9 4 2 0 68 14 226
2019 Other services to the public 28 43 5 9 12 3 0 73 22 21
2019 None of the above 33 31 21 6 4 5 1 68 10 147
2018 Client contact centre 25 26 29 6 8 5 0 54 15 47
2018 Communications or public affairs 25 46 19 7 3 0 0 71 10 79
2018 Security 27 36 25 7 3 2 1 65 10 117
2018 Science and technology 27 33 27 0 6 6 0 64 6 32
2018 Administration and operations 35 37 19 4 3 1 0 73 8 237
2018 Human resources 40 35 13 6 4 2 0 77 9 168
2018 Financial management 24 44 19 8 4 1 0 69 12 130
2018 Procurement 34 38 12 7 6 2 0 74 14 69
2018 Real property 38 31 15 14 3 0 0 69 16 38
2018 Materiel management 18 29 39 7 0 7 0 50 8 13
2018 Information management 41 29 25 4 0 0 1 71 4 70
2018 Information technology 29 37 22 7 3 2 0 67 10 1401
2018 Internal audit 32 29 28 6 6 0 0 61 11 18
2018 Data sciences 28 38 25 9 0 0 0 66 9 12
2018 Policy 25 47 12 7 0 9 0 79 8 25
2018 Project management 27 44 16 5 4 4 0 74 10 149
2018 Other services to the public 24 39 19 18 0 0 0 63 18 15
2018 None of the above 27 29 32 8 2 2 0 57 10 88

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 18 29 15 7 9 14 8 60 20 110
2022 Communications or public affairs 13 26 20 14 10 12 6 47 29 80
2022 Access to information and privacy 10 14 41 7 11 7 10 28 22 10
2022 Security 24 29 19 5 8 12 3 62 16 125
2022 Science and technology 28 18 21 5 11 8 9 56 19 70
2022 Administration and operations 31 25 17 6 8 11 2 65 16 375
2022 Human resources 26 24 20 6 7 12 4 60 16 285
2022 Financial management 25 22 17 10 4 13 8 59 18 175
2022 Procurement 24 24 14 9 9 14 5 60 22 125
2022 Real property 26 23 30 5 6 5 6 54 12 15
2022 Materiel management 11 36 24 7 3 14 5 58 12 35
2022 Information management 30 18 20 9 7 14 2 57 19 105
2022 Information technology 27 24 17 9 6 14 3 61 18 2105
2022 Internal audit 22 5 18 14 21 20 0 33 45 20
2022 Evaluation 25 14 0 23 0 25 13 64 36 15
2022 Data sciences 35 18 9 19 5 9 4 62 28 35
2022 Policy 22 20 7 13 12 16 11 57 33 50
2022 Project management 25 22 19 10 10 12 2 55 23 300
2022 Other services to the public 15 21 9 0 18 31 6 57 29 20
2022 None of the above 21 16 21 8 14 15 5 46 28 145
2020 Client contact centre 18 26 19 12 7 13 3 54 23 63
2020 Communications or public affairs 21 24 14 8 10 21 2 59 23 84
2020 Access to information and privacy 10 35 21 9 15 10 0 50 27 19
2020 Security 17 30 24 4 8 13 3 56 15 116
2020 Science and technology 31 35 18 1 3 12 0 75 4 76
2020 Administration and operations 28 25 19 7 7 9 4 62 16 382
2020 Human resources 29 27 14 7 4 13 6 70 13 267
2020 Financial management 27 22 18 12 6 12 2 57 21 209
2020 Procurement 32 20 15 7 9 14 2 62 20 146
2020 Real property 34 19 24 4 2 9 7 63 8 45
2020 Materiel management 33 21 14 8 3 12 9 68 14 26
2020 Information management 32 20 17 7 13 10 1 58 22 112
2020 Information technology 25 25 19 10 8 11 2 57 20 1927
2020 Internal audit 28 13 16 7 14 23 0 52 27 17
2020 Data sciences 35 32 15 11 4 0 3 69 15 26
2020 Policy 11 19 29 17 13 5 5 33 34 55
2020 Project management 31 22 19 7 10 9 3 60 19 241
2020 Other services to the public 23 31 17 15 3 3 8 61 20 25
2020 None of the above 28 20 15 11 14 8 3 55 28 177
2019 Client contact centre 24 23 23 8 9 12 1 54 19 77
2019 Communications or public affairs 22 24 26 12 7 8 0 51 21 86
2019 Access to information and privacy 10 34 33 5 0 5 14 54 6 18
2019 Security 27 16 22 8 12 13 2 50 24 131
2019 Science and technology 17 38 20 9 6 10 1 62 16 69
2019 Administration and operations 27 19 21 9 13 9 2 52 24 310
2019 Human resources 23 26 19 8 13 8 2 55 24 191
2019 Financial management 16 21 18 12 13 16 3 47 31 169
2019 Procurement 29 20 26 9 6 7 2 54 17 97
2019 Real property 28 35 19 7 5 5 2 67 12 43
2019 Materiel management 24 23 24 12 11 6 0 50 24 17
2019 Information management 26 28 18 12 8 7 1 58 22 92
2019 Information technology 19 26 22 11 10 11 1 52 23 1820
2019 Internal audit 0 19 30 7 15 15 13 27 31 12
2019 Data sciences 31 18 10 13 4 23 0 64 23 22
2019 Policy 17 30 11 16 12 11 4 55 33 44
2019 Project management 19 26 21 10 11 10 3 52 24 228
2019 Other services to the public 16 19 26 0 18 21 0 45 23 20
2019 None of the above 27 19 15 12 11 14 1 54 28 147
2018 Client contact centre 10 13 25 10 16 21 5 31 35 47
2018 Communications or public affairs 10 22 23 17 17 10 1 36 38 79
2018 Security 13 24 27 8 17 10 2 42 28 117
2018 Science and technology 15 24 35 6 15 6 0 41 22 33
2018 Administration and operations 24 22 16 13 13 8 3 52 30 239
2018 Human resources 19 30 14 10 14 8 4 57 28 169
2018 Financial management 9 21 25 15 10 15 4 37 31 130
2018 Procurement 25 24 18 10 12 11 0 55 24 70
2018 Real property 25 27 19 16 3 11 0 58 21 38
2018 Materiel management 22 39 7 0 17 15 0 71 20 13
2018 Information management 25 18 24 7 11 14 1 50 21 71
2018 Information technology 16 23 23 13 10 13 2 46 27 1402
2018 Internal audit 11 26 22 5 12 24 0 49 22 18
2018 Data sciences 23 23 15 14 9 16 0 55 27 12
2018 Policy 18 19 11 18 8 22 3 50 35 25
2018 Project management 14 26 21 15 9 12 3 46 29 149
2018 Other services to the public 25 19 26 20 5 6 0 46 26 15
2018 None of the above 20 20 29 8 11 10 2 46 22 88

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 39 18 6 6 2 0 69 12 110
2022 Communications or public affairs 31 33 16 10 8 1 0 65 19 80
2022 Access to information and privacy 40 35 7 18 0 0 0 75 18 10
2022 Security 42 34 17 2 6 1 0 76 7 125
2022 Science and technology 43 23 22 5 4 2 0 68 10 70
2022 Administration and operations 41 34 12 8 5 1 0 75 13 375
2022 Human resources 41 30 10 8 6 5 0 75 14 285
2022 Financial management 42 40 11 3 2 2 0 83 5 175
2022 Procurement 35 28 17 11 5 4 0 66 17 125
2022 Real property 43 45 12 0 0 0 0 88 0 15
2022 Materiel management 38 31 17 10 2 2 0 70 12 35
2022 Information management 41 30 13 7 4 2 3 75 12 105
2022 Information technology 37 35 13 8 6 2 0 73 14 2110
2022 Internal audit 28 28 26 9 9 0 0 56 17 20
2022 Evaluation 57 27 0 5 11 0 0 84 16 15
2022 Data sciences 58 29 5 6 3 0 0 87 8 35
2022 Policy 26 35 22 8 6 3 0 63 15 50
2022 Project management 31 38 11 8 8 2 0 71 17 300
2022 Other services to the public 37 29 5 22 6 0 0 67 28 20
2022 None of the above 25 34 20 8 8 4 1 63 16 145
2020 Client contact centre 31 38 16 1 6 6 2 74 8 62
2020 Communications or public affairs 29 26 25 6 3 11 0 62 10 85
2020 Access to information and privacy 55 34 6 0 0 5 0 94 0 19
2020 Security 24 40 18 9 7 2 0 65 16 119
2020 Science and technology 36 44 12 4 1 1 1 82 5 76
2020 Administration and operations 41 33 15 5 4 2 0 76 9 385
2020 Human resources 39 34 14 6 2 5 0 77 9 266
2020 Financial management 37 33 17 6 4 2 1 72 11 207
2020 Procurement 39 26 18 7 8 3 0 67 15 146
2020 Real property 35 38 9 7 5 3 3 78 13 44
2020 Materiel management 52 19 8 8 5 8 0 78 14 26
2020 Information management 35 29 21 8 5 3 0 65 13 113
2020 Information technology 29 34 17 10 7 2 0 65 17 1925
2020 Internal audit 35 46 7 6 6 0 0 82 11 17
2020 Data sciences 35 42 11 12 0 0 0 78 12 26
2020 Policy 20 48 14 9 9 0 0 68 18 55
2020 Project management 39 28 14 8 10 2 0 68 18 240
2020 Other services to the public 31 26 27 0 12 0 4 60 12 25
2020 None of the above 36 29 13 10 9 3 0 67 20 178
2019 Client contact centre 27 31 19 9 9 4 0 61 19 77
2019 Communications or public affairs 27 45 12 9 6 1 0 73 15 86
2019 Access to information and privacy 24 45 32 0 0 0 0 68 0 18
2019 Security 25 34 17 12 12 1 0 59 24 132
2019 Science and technology 22 27 29 10 7 4 1 51 18 69
2019 Administration and operations 33 33 16 10 7 1 0 66 17 311
2019 Human resources 30 39 11 12 5 3 0 71 17 191
2019 Financial management 33 38 14 5 8 3 0 72 13 169
2019 Procurement 41 30 15 6 7 1 0 72 13 99
2019 Real property 38 37 16 9 0 0 0 75 9 43
2019 Materiel management 24 23 30 6 17 0 0 47 23 17
2019 Information management 40 23 20 10 4 2 0 65 15 92
2019 Information technology 23 32 22 12 9 2 0 56 21 1821
2019 Internal audit 15 70 0 15 0 0 0 85 15 12
2019 Data sciences 30 37 18 9 5 0 0 68 14 22
2019 Policy 30 34 10 11 8 6 0 69 20 44
2019 Project management 26 29 20 15 8 2 0 57 23 228
2019 Other services to the public 21 32 18 0 17 11 0 60 20 21
2019 None of the above 26 27 15 12 15 3 0 56 29 147
2018 Client contact centre 14 29 23 16 13 6 0 45 31 48
2018 Communications or public affairs 13 42 19 8 14 4 0 58 22 80
2018 Security 24 24 23 16 12 1 0 48 28 118
2018 Science and technology 14 36 27 6 18 0 0 50 24 33
2018 Administration and operations 28 25 19 14 11 2 1 55 26 239
2018 Human resources 19 32 18 16 11 3 1 53 28 171
2018 Financial management 15 43 18 10 10 4 1 60 21 131
2018 Procurement 25 29 17 16 9 4 0 56 26 69
2018 Real property 27 28 27 13 4 0 0 55 17 38
2018 Materiel management 18 29 7 18 21 7 0 50 42 13
2018 Information management 23 33 22 4 14 4 0 58 19 69
2018 Information technology 16 31 21 16 14 3 0 48 31 1403
2018 Internal audit 34 50 11 5 0 0 0 84 5 18
2018 Data sciences 22 40 23 14 0 0 0 62 14 12
2018 Policy 20 33 17 13 7 11 0 59 21 25
2018 Project management 19 35 18 17 7 3 0 56 25 148
2018 Other services to the public 26 43 5 13 13 0 0 69 26 15
2018 None of the above 17 35 18 11 16 2 0 53 28 88

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 15 11 4 4 3 11 77 10 110
2022 Communications or public affairs 45 26 18 5 4 0 3 72 9 80
2022 Access to information and privacy 44 38 0 7 0 0 11 92 8 10
2022 Security 56 15 12 3 5 3 6 78 9 125
2022 Science and technology 55 14 16 3 7 0 5 72 10 70
2022 Administration and operations 55 26 6 3 3 1 6 87 7 375
2022 Human resources 50 23 10 5 5 1 5 79 10 285
2022 Financial management 52 21 12 5 4 0 6 78 10 175
2022 Procurement 54 17 15 3 5 1 5 76 9 125
2022 Real property 47 18 19 0 0 0 16 78 0 15
2022 Materiel management 50 20 17 6 0 4 2 76 6 35
2022 Information management 63 12 9 2 6 0 8 81 9 105
2022 Information technology 56 21 10 4 4 1 5 81 8 2110
2022 Internal audit 64 20 8 0 9 0 0 84 9 20
2022 Evaluation 73 16 0 0 11 0 0 89 11 15
2022 Data sciences 65 12 16 0 0 0 7 83 0 35
2022 Policy 53 21 14 5 3 0 4 77 8 50
2022 Project management 51 25 10 5 4 0 5 80 10 300
2022 Other services to the public 53 30 13 0 0 0 4 87 0 20
2022 None of the above 51 20 7 2 9 3 8 80 12 145
2020 Client contact centre 54 20 8 2 5 0 11 83 8 63
2020 Communications or public affairs 46 22 10 12 3 1 6 73 17 85
2020 Access to information and privacy 61 20 14 5 0 0 0 81 5 19
2020 Security 53 27 10 3 6 0 2 81 9 119
2020 Science and technology 57 27 5 6 4 0 0 85 10 76
2020 Administration and operations 56 22 10 4 1 0 7 84 6 386
2020 Human resources 55 19 14 6 3 0 3 76 10 267
2020 Financial management 56 22 10 6 2 1 3 82 8 208
2020 Procurement 53 22 14 5 1 1 4 79 6 146
2020 Real property 63 11 15 4 2 2 2 78 6 45
2020 Materiel management 53 36 8 4 0 0 0 89 4 26
2020 Information management 60 24 6 2 5 0 3 86 8 113
2020 Information technology 55 25 12 3 2 1 3 82 6 1935
2020 Internal audit 46 11 25 6 6 0 6 61 12 17
2020 Data sciences 54 15 15 13 0 0 3 72 13 26
2020 Policy 47 25 21 2 5 0 0 72 7 55
2020 Project management 55 20 14 5 3 1 2 78 8 243
2020 Other services to the public 56 25 7 8 4 0 0 81 12 25
2020 None of the above 52 23 9 8 3 1 5 78 12 178
2019 Client contact centre 61 24 8 4 0 1 1 88 4 78
2019 Communications or public affairs 51 25 14 5 3 0 2 78 8 85
2019 Access to information and privacy 48 30 12 0 0 0 10 87 0 18
2019 Security 57 27 7 3 1 1 4 88 5 132
2019 Science and technology 55 22 10 4 4 0 4 81 9 69
2019 Administration and operations 58 20 11 4 2 1 6 83 6 312
2019 Human resources 54 21 8 4 6 2 5 80 11 193
2019 Financial management 55 22 10 6 2 1 3 81 9 168
2019 Procurement 61 21 10 4 3 0 1 83 7 98
2019 Real property 57 22 11 0 2 0 7 86 2 43
2019 Materiel management 70 17 7 6 0 0 0 87 6 17
2019 Information management 53 21 15 2 3 1 4 79 5 92
2019 Information technology 56 24 11 3 2 1 4 84 5 1822
2019 Internal audit 71 14 15 0 0 0 0 85 0 12
2019 Data sciences 62 21 4 4 4 0 5 87 9 22
2019 Policy 46 29 21 4 0 0 0 75 4 44
2019 Project management 53 27 9 4 2 1 3 84 7 229
2019 Other services to the public 51 21 6 10 0 0 13 82 11 21
2019 None of the above 60 13 14 4 3 2 4 79 7 147

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 21 11 4 1 2 7 83 5 110
2022 Communications or public affairs 54 20 18 4 3 0 2 76 6 80
2022 Access to information and privacy 55 27 7 0 0 0 11 92 0 10
2022 Security 61 14 8 4 4 5 4 82 9 125
2022 Science and technology 55 22 13 2 4 0 4 80 7 70
2022 Administration and operations 58 19 12 4 2 1 4 81 6 375
2022 Human resources 58 19 10 4 3 2 3 81 8 285
2022 Financial management 67 17 5 2 3 1 4 89 5 175
2022 Procurement 49 27 7 6 4 2 4 81 11 125
2022 Real property 60 24 6 0 0 0 10 93 0 15
2022 Materiel management 51 10 13 2 8 7 9 73 12 35
2022 Information management 52 23 9 3 5 1 7 82 8 105
2022 Information technology 58 21 10 3 3 1 4 83 7 2110
2022 Internal audit 51 37 8 0 0 0 4 92 0 20
2022 Evaluation 76 13 0 0 11 0 0 89 11 15
2022 Data sciences 63 18 16 0 0 0 2 83 0 35
2022 Policy 45 33 12 1 4 3 1 81 6 50
2022 Project management 55 21 11 3 4 2 4 81 7 300
2022 Other services to the public 72 14 7 8 0 0 0 86 8 20
2022 None of the above 49 25 11 3 4 2 6 81 8 145
2020 Client contact centre 46 19 15 8 2 2 9 73 11 63
2020 Communications or public affairs 60 15 13 3 2 1 5 80 6 85
2020 Access to information and privacy 70 30 0 0 0 0 0 100 0 19
2020 Security 54 21 14 6 2 1 2 77 8 116
2020 Science and technology 62 20 8 4 3 1 3 85 7 76
2020 Administration and operations 59 21 9 4 2 1 4 84 6 386
2020 Human resources 61 21 7 6 2 0 3 84 8 268
2020 Financial management 59 25 8 2 1 2 2 88 4 207
2020 Procurement 54 24 10 2 4 1 5 83 7 146
2020 Real property 53 23 9 9 0 2 2 81 10 45
2020 Materiel management 65 12 24 0 0 0 0 76 0 26
2020 Information management 56 16 13 6 5 0 3 74 12 113
2020 Information technology 53 22 14 5 3 1 2 78 8 1930
2020 Internal audit 64 24 13 0 0 0 0 87 0 17
2020 Data sciences 53 23 15 4 0 0 4 80 4 26
2020 Policy 49 23 14 10 3 0 0 72 14 55
2020 Project management 56 22 11 6 2 1 2 80 8 241
2020 Other services to the public 52 27 13 0 7 0 0 80 7 25
2020 None of the above 52 24 12 5 4 1 2 78 9 177
2019 Client contact centre 40 24 20 7 4 4 1 68 11 77
2019 Communications or public affairs 51 31 6 5 1 2 4 87 6 84
2019 Access to information and privacy 45 29 12 5 0 5 5 81 5 18
2019 Security 50 18 14 5 6 2 5 73 12 132
2019 Science and technology 43 18 23 10 1 3 1 64 12 68
2019 Administration and operations 51 18 14 5 5 0 6 75 11 313
2019 Human resources 50 23 12 4 5 2 4 78 9 194
2019 Financial management 60 19 9 5 3 1 4 82 9 168
2019 Procurement 64 18 9 4 3 2 0 84 7 98
2019 Real property 63 16 9 5 0 0 7 85 5 43
2019 Materiel management 58 23 13 0 0 6 0 87 0 17
2019 Information management 45 26 14 5 1 5 4 78 7 91
2019 Information technology 44 26 15 7 4 1 3 73 11 1819
2019 Internal audit 59 21 13 8 0 0 0 79 8 12
2019 Data sciences 45 27 13 4 0 5 5 81 4 22
2019 Policy 54 20 20 4 2 0 0 74 6 44
2019 Project management 48 20 15 8 3 2 5 72 12 230
2019 Other services to the public 47 7 21 14 0 6 5 60 16 21
2019 None of the above 50 19 13 6 4 4 5 76 10 145

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 6 3 4 4 5 10 87 9 110
2022 Communications or public affairs 75 14 2 1 3 0 4 93 5 80
2022 Access to information and privacy 82 0 7 0 0 0 11 92 0 10
2022 Security 75 6 4 2 2 5 5 90 5 125
2022 Science and technology 63 10 8 1 3 6 9 85 5 70
2022 Administration and operations 78 7 3 1 2 2 5 93 4 375
2022 Human resources 76 9 3 1 3 3 5 92 4 285
2022 Financial management 75 10 4 2 4 1 4 90 6 175
2022 Procurement 78 5 5 2 2 2 5 90 4 125
2022 Real property 78 0 12 0 0 0 10 87 0 15
2022 Materiel management 75 4 11 0 0 7 2 87 0 35
2022 Information management 74 6 5 2 2 1 9 90 5 105
2022 Information technology 75 7 4 2 3 4 5 91 5 2105
2022 Internal audit 68 5 14 0 0 4 9 83 0 20
2022 Evaluation 76 0 6 0 11 0 7 82 12 15
2022 Data sciences 74 8 3 0 5 9 2 92 5 35
2022 Policy 71 2 8 3 5 8 3 82 9 50
2022 Project management 72 8 4 2 4 4 6 88 7 300
2022 Other services to the public 96 0 0 0 0 0 4 100 0 20
2022 None of the above 69 6 5 3 5 5 7 85 9 145
2020 Client contact centre 63 8 5 4 3 5 12 86 8 63
2020 Communications or public affairs 79 8 4 0 0 1 8 95 0 85
2020 Access to information and privacy 75 5 10 5 0 5 0 85 5 19
2020 Security 77 10 5 2 2 2 3 91 4 119
2020 Science and technology 77 14 5 3 1 0 0 91 4 75
2020 Administration and operations 76 8 3 2 2 3 6 92 5 383
2020 Human resources 81 6 3 0 2 4 4 94 3 266
2020 Financial management 75 8 3 3 2 5 4 91 6 207
2020 Procurement 75 8 4 2 1 3 7 92 3 145
2020 Real property 74 4 15 0 2 2 2 82 3 45
2020 Materiel management 81 16 4 0 0 0 0 96 0 26
2020 Information management 77 10 5 2 2 0 4 91 4 112
2020 Information technology 74 8 6 2 3 4 3 88 5 1928
2020 Internal audit 86 0 7 0 0 0 7 93 0 17
2020 Data sciences 79 7 3 0 0 7 3 97 0 26
2020 Policy 74 7 4 5 2 9 0 89 7 55
2020 Project management 72 8 6 5 5 3 2 84 10 241
2020 Other services to the public 84 9 0 0 4 3 0 96 4 25
2020 None of the above 69 9 6 3 4 4 5 86 8 177
2019 Client contact centre 70 7 5 8 3 4 4 83 11 75
2019 Communications or public affairs 85 4 2 1 1 3 3 95 2 84
2019 Access to information and privacy 44 5 16 0 0 16 19 75 0 17
2019 Security 77 8 2 2 3 6 4 93 5 131
2019 Science and technology 69 10 6 4 3 4 3 86 8 68
2019 Administration and operations 75 8 5 3 2 2 5 89 6 308
2019 Human resources 77 6 4 2 3 2 6 90 5 191
2019 Financial management 75 8 3 2 2 6 4 92 5 168
2019 Procurement 84 2 4 1 2 5 2 92 3 98
2019 Real property 74 7 7 0 0 5 7 92 0 42
2019 Materiel management 70 18 0 0 6 6 0 94 6 17
2019 Information management 76 10 3 1 1 2 7 94 2 91
2019 Information technology 75 8 4 2 3 5 4 91 5 1819
2019 Internal audit 86 0 0 8 0 0 7 92 8 12
2019 Data sciences 72 9 0 0 0 14 5 100 0 22
2019 Policy 83 2 0 6 2 5 2 91 9 43
2019 Project management 69 9 5 4 5 3 4 85 10 229
2019 Other services to the public 78 6 0 0 8 3 5 91 9 21
2019 None of the above 73 6 6 4 2 4 6 87 6 147

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 7 1 0 3 5 14 95 3 110
2022 Communications or public affairs 79 4 3 0 4 1 10 92 4 80
2022 Access to information and privacy 74 7 0 0 0 0 18 100 0 10
2022 Security 70 7 3 2 4 5 10 90 6 125
2022 Science and technology 67 8 6 2 0 0 18 91 2 70
2022 Administration and operations 74 6 3 3 1 1 11 92 5 375
2022 Human resources 72 8 2 1 3 2 11 93 5 285
2022 Financial management 79 10 2 0 2 0 8 96 2 175
2022 Procurement 76 5 5 2 2 2 9 91 4 125
2022 Real property 78 6 6 0 0 0 10 93 0 15
2022 Materiel management 71 8 10 0 0 5 7 89 0 35
2022 Information management 71 4 5 2 3 1 12 88 6 105
2022 Information technology 76 6 3 1 2 2 10 94 3 2110
2022 Internal audit 64 5 0 0 9 0 22 89 11 20
2022 Evaluation 88 0 0 0 0 0 12 100 0 15
2022 Data sciences 57 21 6 2 0 2 12 91 2 35
2022 Policy 73 3 7 2 5 4 6 85 7 50
2022 Project management 72 6 6 1 2 2 11 89 3 300
2022 Other services to the public 70 8 6 5 0 4 8 88 5 20
2022 None of the above 71 6 3 1 4 5 10 90 6 145
2020 Client contact centre 62 10 7 1 0 6 13 90 2 63
2020 Communications or public affairs 75 9 2 0 0 1 12 97 0 85
2020 Access to information and privacy 70 10 10 5 0 0 5 85 5 19
2020 Security 73 12 8 1 2 2 3 89 2 119
2020 Science and technology 74 17 4 2 1 3 0 93 3 76
2020 Administration and operations 70 14 3 2 0 1 10 94 2 384
2020 Human resources 74 10 4 1 1 1 7 93 2 265
2020 Financial management 75 7 4 2 1 2 9 92 4 207
2020 Procurement 78 8 4 2 1 1 7 93 3 146
2020 Real property 78 9 3 3 3 3 3 92 5 44
2020 Materiel management 72 8 8 8 0 0 4 84 8 26
2020 Information management 75 11 4 1 5 1 4 90 6 112
2020 Information technology 76 9 4 1 1 2 7 94 2 1931
2020 Internal audit 76 13 6 0 0 0 6 94 0 17
2020 Data sciences 67 7 9 0 0 0 16 89 0 26
2020 Policy 72 11 4 2 5 2 5 89 7 55
2020 Project management 82 7 4 1 1 1 4 94 2 242
2020 Other services to the public 70 14 17 0 0 0 0 83 0 25
2020 None of the above 72 8 4 1 2 2 10 92 4 178
2019 Client contact centre 69 7 10 5 0 5 5 84 5 78
2019 Communications or public affairs 79 5 1 4 1 1 8 93 5 85
2019 Access to information and privacy 55 12 12 0 0 0 21 85 0 18
2019 Security 79 4 4 0 1 2 10 94 2 132
2019 Science and technology 78 4 7 1 2 3 4 89 4 69
2019 Administration and operations 76 7 4 2 2 2 8 92 4 312
2019 Human resources 76 8 1 1 2 2 11 95 3 194
2019 Financial management 76 8 2 1 3 2 9 94 4 168
2019 Procurement 82 6 3 0 2 4 3 94 2 98
2019 Real property 79 9 5 0 0 0 7 95 0 42
2019 Materiel management 70 6 0 7 0 6 12 92 8 17
2019 Information management 78 6 3 0 0 4 9 96 0 92
2019 Information technology 78 7 4 1 1 2 8 94 2 1815
2019 Internal audit 81 0 0 13 0 0 7 86 14 12
2019 Data sciences 86 0 0 4 0 5 5 96 4 22
2019 Policy 81 6 4 2 0 0 6 93 2 44
2019 Project management 78 5 2 2 0 2 9 95 3 230
2019 Other services to the public 60 6 8 9 4 5 8 76 15 21
2019 None of the above 72 7 3 2 2 4 9 91 5 147

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 33 15 9 11 4 4 62 22 110
2022 Communications or public affairs 20 37 9 24 5 1 4 61 30 80
2022 Access to information and privacy 10 55 24 11 0 0 0 65 11 10
2022 Security 37 30 8 9 13 3 2 70 22 125
2022 Science and technology 34 23 16 11 13 1 2 60 24 70
2022 Administration and operations 30 33 9 13 11 3 2 66 24 375
2022 Human resources 30 38 8 11 8 4 1 72 20 285
2022 Financial management 36 39 8 4 9 1 3 78 13 175
2022 Procurement 30 28 11 15 10 2 3 62 27 125
2022 Real property 28 40 15 18 0 0 0 68 18 15
2022 Materiel management 26 52 2 11 7 2 0 80 18 35
2022 Information management 37 32 6 9 9 3 3 74 20 105
2022 Information technology 31 32 9 11 14 2 2 65 25 2110
2022 Internal audit 31 25 4 15 13 0 13 64 31 20
2022 Evaluation 38 25 7 20 11 0 0 62 31 15
2022 Data sciences 30 26 18 12 10 5 0 59 22 35
2022 Policy 43 22 7 13 15 2 0 66 28 50
2022 Project management 25 34 14 10 14 0 3 60 25 300
2022 Other services to the public 9 56 16 7 12 0 0 65 19 20
2022 None of the above 22 21 16 11 15 7 8 50 31 145
2020 Client contact centre 26 30 18 10 14 0 2 57 25 63
2020 Communications or public affairs 19 31 23 10 3 9 5 58 16 85
2020 Access to information and privacy 55 25 11 4 5 0 0 80 9 19
2020 Security 25 29 10 14 16 2 3 58 32 119
2020 Science and technology 30 37 13 11 5 1 3 70 16 76
2020 Administration and operations 35 27 13 11 8 3 2 66 20 385
2020 Human resources 37 28 12 8 7 4 3 71 16 267
2020 Financial management 34 28 14 12 8 2 3 65 21 208
2020 Procurement 35 24 14 10 13 3 2 62 24 146
2020 Real property 27 36 18 7 9 0 2 65 17 45
2020 Materiel management 38 31 10 12 9 0 0 69 21 26
2020 Information management 34 26 11 10 15 2 1 62 27 112
2020 Information technology 26 27 14 14 16 2 1 54 31 1933
2020 Internal audit 53 25 16 0 6 0 0 78 6 17
2020 Data sciences 48 30 6 7 9 0 0 78 16 26
2020 Policy 10 44 13 14 15 2 2 56 30 55
2020 Project management 33 24 14 10 16 2 1 59 27 243
2020 Other services to the public 20 19 18 19 12 7 4 45 34 25
2020 None of the above 30 20 12 15 17 3 3 53 34 178
2019 Client contact centre 24 28 22 12 11 4 0 54 23 76
2019 Communications or public affairs 31 32 11 10 15 1 0 64 25 86
2019 Access to information and privacy 34 37 20 5 0 5 0 74 5 18
2019 Security 30 22 15 13 16 1 3 55 29 132
2019 Science and technology 27 23 19 15 12 0 4 52 28 69
2019 Administration and operations 28 28 15 11 14 3 2 58 26 313
2019 Human resources 35 26 16 10 9 2 2 64 20 192
2019 Financial management 29 29 15 11 9 5 2 62 22 169
2019 Procurement 36 28 15 9 11 1 1 64 21 99
2019 Real property 43 18 21 9 5 2 2 64 14 43
2019 Materiel management 12 29 24 12 23 0 0 40 35 17
2019 Information management 33 21 13 17 10 3 3 57 29 91
2019 Information technology 22 30 16 13 16 2 1 53 31 1824
2019 Internal audit 23 35 27 8 8 0 0 58 15 12
2019 Data sciences 32 39 8 4 12 5 0 75 17 22
2019 Policy 31 30 4 16 15 4 0 63 32 44
2019 Project management 25 26 15 14 18 1 2 52 32 230
2019 Other services to the public 16 40 19 8 13 0 3 58 22 21
2019 None of the above 27 23 11 12 20 3 4 54 35 147
2018 Client contact centre 16 10 22 18 27 6 2 28 49 48
2018 Communications or public affairs 20 30 17 13 18 2 0 51 32 80
2018 Security 22 26 16 16 19 1 0 49 35 117
2018 Science and technology 9 35 12 21 18 6 0 47 41 33
2018 Administration and operations 25 22 16 15 19 1 2 48 36 239
2018 Human resources 17 33 13 19 15 2 2 52 35 171
2018 Financial management 18 28 14 16 19 2 3 49 37 130
2018 Procurement 30 24 19 10 15 0 1 55 25 70
2018 Real property 14 44 19 16 7 0 0 58 23 38
2018 Materiel management 25 15 7 25 14 7 7 46 46 13
2018 Information management 24 26 23 6 13 4 3 55 21 71
2018 Information technology 18 28 16 15 20 2 1 48 36 1405
2018 Internal audit 27 46 6 11 5 6 0 77 17 18
2018 Data sciences 34 25 6 34 0 0 0 60 34 12
2018 Policy 27 32 8 14 8 11 0 66 25 25
2018 Project management 14 32 18 13 19 2 2 47 33 149
2018 Other services to the public 39 36 12 7 6 0 0 75 13 15
2018 None of the above 19 28 13 10 23 2 4 50 36 88

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 33 20 8 9 3 1 62 18 110
2022 Communications or public affairs 21 41 10 18 6 4 1 65 25 80
2022 Access to information and privacy 40 41 0 11 7 0 0 82 18 10
2022 Security 36 40 14 2 2 5 1 81 5 125
2022 Science and technology 38 32 13 8 3 5 2 75 12 70
2022 Administration and operations 37 36 15 7 3 2 1 75 10 375
2022 Human resources 35 40 13 3 4 4 1 79 8 285
2022 Financial management 37 42 12 3 2 4 0 82 5 175
2022 Procurement 32 38 14 5 6 5 1 74 11 125
2022 Real property 43 38 19 0 0 0 0 81 0 15
2022 Materiel management 32 39 15 10 3 2 0 72 13 35
2022 Information management 39 34 15 7 3 1 1 75 10 105
2022 Information technology 33 39 14 7 3 3 0 75 11 2110
2022 Internal audit 35 12 17 14 9 0 13 54 26 20
2022 Evaluation 43 33 6 8 11 0 0 75 19 15
2022 Data sciences 45 39 8 5 0 2 0 86 5 35
2022 Policy 33 37 11 12 6 1 0 71 18 50
2022 Project management 28 40 19 7 3 3 1 70 10 300
2022 Other services to the public 27 38 23 6 6 0 0 65 12 20
2022 None of the above 26 31 17 9 6 7 3 64 17 145
2020 Client contact centre 23 39 20 6 6 4 2 65 13 63
2020 Communications or public affairs 25 42 16 6 4 7 0 72 11 85
2020 Access to information and privacy 45 29 6 5 0 15 0 87 6 19
2020 Security 25 47 15 7 2 3 0 75 9 118
2020 Science and technology 24 43 24 5 1 3 0 69 7 75
2020 Administration and operations 34 40 14 5 3 5 0 77 8 386
2020 Human resources 34 44 11 4 3 4 0 82 7 267
2020 Financial management 28 40 18 6 2 6 0 72 9 209
2020 Procurement 35 41 12 5 4 3 0 78 9 145
2020 Real property 37 31 16 11 2 0 2 70 14 45
2020 Materiel management 47 28 4 8 0 8 5 87 9 26
2020 Information management 27 42 13 12 3 4 0 72 15 111
2020 Information technology 25 41 19 7 4 4 0 68 12 1929
2020 Internal audit 28 24 43 5 0 0 0 52 5 17
2020 Data sciences 27 51 12 6 4 0 0 78 11 26
2020 Policy 32 38 16 9 5 0 0 70 14 55
2020 Project management 33 43 11 6 4 4 0 78 10 242
2020 Other services to the public 17 48 12 12 4 3 4 70 17 25
2020 None of the above 28 35 18 7 8 4 1 66 15 177
2019 Client contact centre 21 31 26 9 4 8 1 57 14 78
2019 Communications or public affairs 26 51 10 8 4 2 0 78 12 86
2019 Access to information and privacy 29 28 25 5 0 7 5 65 6 17
2019 Security 25 35 21 8 7 5 0 62 16 132
2019 Science and technology 23 28 29 13 3 4 0 53 17 69
2019 Administration and operations 26 38 20 7 5 3 2 66 12 310
2019 Human resources 29 32 22 10 3 4 0 64 13 194
2019 Financial management 23 42 16 8 3 7 1 70 12 169
2019 Procurement 29 42 13 4 7 4 1 75 11 99
2019 Real property 32 34 25 5 2 2 0 68 7 41
2019 Materiel management 35 23 13 23 6 0 0 58 29 17
2019 Information management 30 35 15 11 3 5 0 69 15 92
2019 Information technology 21 40 21 9 5 3 0 64 15 1825
2019 Internal audit 28 26 15 8 0 23 0 70 10 12
2019 Data sciences 23 54 10 8 5 0 0 77 13 22
2019 Policy 25 51 13 6 2 2 0 78 9 44
2019 Project management 19 36 26 13 4 3 0 56 17 229
2019 Other services to the public 17 43 9 14 8 5 5 66 25 21
2019 None of the above 29 31 21 7 5 5 1 64 13 147
2018 Client contact centre 16 22 39 4 15 4 0 40 19 48
2018 Communications or public affairs 13 34 19 22 8 2 0 49 31 80
2018 Security 23 36 21 10 7 2 0 61 18 118
2018 Science and technology 20 27 36 9 6 3 0 48 15 33
2018 Administration and operations 25 27 24 10 8 4 1 56 19 238
2018 Human resources 20 35 27 7 6 4 0 58 13 171
2018 Financial management 17 36 27 11 7 2 0 54 19 131
2018 Procurement 36 28 18 9 4 4 2 67 14 69
2018 Real property 16 33 30 11 7 3 0 51 18 38
2018 Materiel management 25 14 10 29 7 15 0 46 42 13
2018 Information management 31 34 22 6 3 4 0 68 9 71
2018 Information technology 17 36 25 11 7 4 0 56 19 1403
2018 Internal audit 26 41 11 5 6 11 0 76 12 18
2018 Data sciences 37 44 19 0 0 0 0 81 0 12
2018 Policy 34 40 14 3 0 9 0 81 4 25
2018 Project management 18 44 20 10 4 3 0 64 15 148
2018 Other services to the public 13 45 25 12 6 0 0 58 18 15
2018 None of the above 21 33 21 6 12 6 0 58 19 86

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 33 18 3 5 3 1 73 9 110
2022 Communications or public affairs 30 27 19 19 1 4 0 59 21 80
2022 Access to information and privacy 58 17 7 18 0 0 0 75 18 10
2022 Security 48 36 10 2 2 2 0 86 4 125
2022 Science and technology 48 29 15 1 3 4 0 80 4 70
2022 Administration and operations 50 30 10 5 4 1 1 81 9 375
2022 Human resources 51 33 6 5 3 1 0 86 8 285
2022 Financial management 47 37 8 4 3 2 0 85 6 175
2022 Procurement 49 29 11 5 3 2 0 80 8 125
2022 Real property 43 33 19 6 0 0 0 75 6 15
2022 Materiel management 45 35 10 0 0 10 0 88 0 35
2022 Information management 56 28 10 3 1 2 0 86 4 105
2022 Information technology 44 35 11 4 3 3 0 82 7 2110
2022 Internal audit 29 38 19 0 9 4 0 71 9 20
2022 Evaluation 44 34 6 0 11 5 0 82 12 15
2022 Data sciences 66 25 4 3 0 2 0 93 3 35
2022 Policy 34 39 11 5 5 6 0 78 10 50
2022 Project management 44 32 13 4 4 2 0 77 9 300
2022 Other services to the public 33 50 0 11 6 0 0 83 17 20
2022 None of the above 35 31 17 4 6 4 3 71 10 145
2020 Client contact centre 40 31 18 0 2 7 2 78 2 62
2020 Communications or public affairs 45 35 13 3 1 2 0 82 5 84
2020 Access to information and privacy 50 29 6 10 5 0 0 79 15 19
2020 Security 39 40 14 4 1 2 0 81 5 118
2020 Science and technology 39 45 11 1 0 4 0 87 1 76
2020 Administration and operations 52 33 10 3 1 1 0 86 4 384
2020 Human resources 54 33 4 6 2 1 0 88 8 262
2020 Financial management 45 38 10 3 0 3 0 86 4 208
2020 Procurement 53 31 9 4 1 2 0 85 6 144
2020 Real property 46 29 20 0 0 2 2 79 0 45
2020 Materiel management 60 27 4 8 0 0 0 88 8 26
2020 Information management 50 30 10 5 3 3 0 82 8 112
2020 Information technology 40 38 13 4 2 3 0 80 6 1923
2020 Internal audit 47 41 13 0 0 0 0 87 0 17
2020 Data sciences 48 36 12 4 0 0 0 84 4 26
2020 Policy 33 38 7 16 5 2 0 72 21 55
2020 Project management 50 29 11 1 5 3 0 83 6 242
2020 Other services to the public 42 44 8 4 0 3 0 88 4 25
2020 None of the above 41 32 11 7 4 5 1 77 12 178
2019 Client contact centre 42 24 18 6 3 6 0 71 10 77
2019 Communications or public affairs 53 30 12 2 1 2 0 85 3 85
2019 Access to information and privacy 36 50 5 0 0 5 5 95 0 18
2019 Security 38 40 13 7 1 1 0 79 8 131
2019 Science and technology 34 35 27 3 0 1 0 70 3 69
2019 Administration and operations 43 32 15 5 4 1 0 76 9 312
2019 Human resources 45 33 13 5 2 2 0 80 7 192
2019 Financial management 45 35 7 7 2 2 0 83 10 168
2019 Procurement 51 30 8 6 2 4 0 83 8 99
2019 Real property 43 50 7 0 0 0 0 93 0 43
2019 Materiel management 35 29 24 0 12 0 0 64 12 17
2019 Information management 49 32 8 5 2 3 0 84 7 92
2019 Information technology 37 38 15 4 2 4 0 78 6 1813
2019 Internal audit 50 21 22 8 0 0 0 70 8 12
2019 Data sciences 51 33 16 0 0 0 0 84 0 21
2019 Policy 41 42 2 8 4 2 0 85 13 44
2019 Project management 39 38 13 5 3 2 0 79 8 230
2019 Other services to the public 52 26 5 10 4 3 0 80 15 21
2019 None of the above 41 25 15 9 3 6 1 71 13 146
2018 Client contact centre 34 35 12 4 2 11 2 79 7 47
2018 Communications or public affairs 37 39 14 10 0 0 0 76 10 80
2018 Security 35 36 17 6 4 2 0 73 10 116
2018 Science and technology 38 33 24 0 0 6 0 75 0 33
2018 Administration and operations 45 34 13 3 3 2 0 81 6 237
2018 Human resources 41 42 11 2 1 3 0 85 3 169
2018 Financial management 39 43 9 3 3 2 0 84 6 129
2018 Procurement 54 28 11 0 3 2 2 85 3 69
2018 Real property 38 50 10 0 3 0 0 88 3 38
2018 Materiel management 32 15 25 0 7 22 0 59 9 13
2018 Information management 43 30 20 0 3 3 1 76 3 71
2018 Information technology 36 35 19 3 2 5 0 75 5 1401
2018 Internal audit 42 30 16 6 6 0 0 72 11 18
2018 Data sciences 49 51 0 0 0 0 0 100 0 12
2018 Policy 31 50 14 3 0 2 0 83 3 25
2018 Project management 35 44 11 6 1 3 0 81 8 147
2018 Other services to the public 31 45 12 7 0 6 0 81 7 15
2018 None of the above 35 32 13 6 1 13 0 76 9 87

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 38 14 2 2 7 1 80 4 110
2022 Communications or public affairs 26 42 17 4 5 5 1 73 9 80
2022 Access to information and privacy 17 34 0 11 0 38 0 82 18 10
2022 Security 41 29 14 3 2 10 1 79 6 125
2022 Science and technology 40 34 15 2 0 8 1 82 2 70
2022 Administration and operations 44 33 11 3 2 5 1 82 6 375
2022 Human resources 46 32 10 3 2 7 0 84 5 285
2022 Financial management 42 41 6 3 2 5 0 88 6 175
2022 Procurement 45 24 12 5 2 10 0 78 9 125
2022 Real property 50 34 9 6 0 0 0 85 6 15
2022 Materiel management 36 41 17 2 0 3 0 80 2 35
2022 Information management 45 33 12 2 2 5 1 84 4 105
2022 Information technology 43 31 12 3 1 9 1 82 5 2105
2022 Internal audit 33 24 8 0 13 22 0 72 17 20
2022 Evaluation 39 50 0 0 11 0 0 89 11 15
2022 Data sciences 64 27 0 3 0 7 0 97 3 35
2022 Policy 42 31 10 7 2 8 0 80 9 50
2022 Project management 41 34 12 4 3 6 1 80 7 300
2022 Other services to the public 36 37 11 6 0 10 0 81 6 20
2022 None of the above 43 24 15 4 4 7 4 75 8 145
2020 Client contact centre 50 29 10 3 2 6 2 84 5 63
2020 Communications or public affairs 49 31 11 3 0 6 0 84 4 85
2020 Access to information and privacy 58 26 12 0 0 5 0 88 0 18
2020 Security 35 42 13 4 1 5 2 82 5 118
2020 Science and technology 35 50 7 1 0 7 1 91 1 76
2020 Administration and operations 51 31 11 2 1 4 0 86 3 383
2020 Human resources 52 34 7 2 1 2 1 89 3 266
2020 Financial management 48 33 11 1 0 6 0 86 2 209
2020 Procurement 54 30 6 4 1 4 1 88 5 146
2020 Real property 46 29 20 0 2 0 2 77 3 45
2020 Materiel management 52 24 12 4 5 0 4 79 8 26
2020 Information management 51 25 12 4 3 5 0 81 7 113
2020 Information technology 42 32 15 3 2 6 1 79 5 1930
2020 Internal audit 41 53 6 0 0 0 0 94 0 17
2020 Data sciences 56 25 12 0 4 3 0 84 4 26
2020 Policy 40 34 9 7 3 7 0 80 11 55
2020 Project management 47 29 14 1 4 5 0 80 6 241
2020 Other services to the public 38 39 20 0 0 0 3 80 0 25
2020 None of the above 44 31 9 5 3 6 3 82 9 176
2019 Client contact centre 42 33 16 1 3 4 1 79 4 77
2019 Communications or public affairs 54 27 13 2 1 3 0 84 3 86
2019 Access to information and privacy 43 35 12 0 0 5 5 87 0 18
2019 Security 45 34 12 3 1 6 0 84 4 132
2019 Science and technology 27 43 22 3 1 2 1 73 5 69
2019 Administration and operations 49 31 14 3 1 2 1 82 4 312
2019 Human resources 47 32 12 3 2 4 0 83 5 192
2019 Financial management 47 34 8 4 2 6 0 86 6 169
2019 Procurement 57 23 9 2 2 7 0 86 5 99
2019 Real property 50 43 2 0 0 5 0 98 0 41
2019 Materiel management 35 29 24 0 6 6 0 68 6 17
2019 Information management 51 26 13 6 0 3 1 80 7 92
2019 Information technology 40 32 17 2 2 6 1 77 4 1820
2019 Internal audit 42 37 13 8 0 0 0 79 8 12
2019 Data sciences 53 37 10 0 0 0 0 90 0 22
2019 Policy 53 33 8 2 2 2 0 87 5 44
2019 Project management 37 33 20 3 3 4 0 74 6 230
2019 Other services to the public 61 24 5 5 0 6 0 90 5 21
2019 None of the above 44 24 12 5 3 10 1 77 9 145
2018 Client contact centre 35 21 18 5 4 13 4 68 11 46
2018 Communications or public affairs 32 39 15 3 3 8 0 78 7 80
2018 Security 35 35 17 5 4 4 0 73 9 116
2018 Science and technology 38 27 29 0 3 3 0 67 3 33
2018 Administration and operations 44 25 18 5 2 6 0 74 7 238
2018 Human resources 39 41 12 1 1 5 1 85 2 171
2018 Financial management 36 39 11 4 4 4 2 79 9 131
2018 Procurement 52 29 9 3 3 2 2 85 6 70
2018 Real property 49 39 8 0 4 0 0 88 4 38
2018 Materiel management 17 29 25 7 0 22 0 59 9 13
2018 Information management 44 24 20 5 1 6 0 72 7 70
2018 Information technology 34 32 20 4 2 8 1 71 7 1399
2018 Internal audit 28 43 17 0 0 12 0 81 0 17
2018 Data sciences 34 57 9 0 0 0 0 91 0 12
2018 Policy 38 45 8 7 0 2 0 85 7 25
2018 Project management 32 37 15 8 1 7 0 74 10 147
2018 Other services to the public 33 40 14 0 7 7 0 78 8 14
2018 None of the above 33 28 25 2 1 11 0 68 4 87

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 29 12 5 3 16 3 75 9 110
2022 Communications or public affairs 15 37 22 10 2 13 1 60 14 80
2022 Access to information and privacy 9 48 18 0 0 24 0 76 0 10
2022 Security 43 18 14 7 1 15 3 74 9 125
2022 Science and technology 39 22 16 0 0 19 5 79 0 70
2022 Administration and operations 40 19 16 3 2 17 3 73 7 375
2022 Human resources 39 24 16 4 3 14 0 74 8 285
2022 Financial management 42 28 12 2 2 14 0 82 4 175
2022 Procurement 35 16 9 7 2 29 2 75 12 125
2022 Real property 34 23 11 6 0 17 9 78 8 15
2022 Materiel management 37 27 8 2 0 26 0 86 3 35
2022 Information management 30 21 26 1 3 17 2 64 5 105
2022 Information technology 38 21 14 4 2 20 1 75 7 2110
2022 Internal audit 26 14 28 4 0 22 7 56 5 20
2022 Evaluation 14 25 12 30 0 19 0 48 37 15
2022 Data sciences 67 17 2 5 3 7 0 89 8 35
2022 Policy 23 27 27 2 3 17 0 61 6 50
2022 Project management 35 26 13 6 1 17 2 75 9 300
2022 Other services to the public 50 19 10 0 6 16 0 82 7 20
2022 None of the above 34 18 15 6 4 18 4 67 13 145
2020 Client contact centre 39 31 13 5 2 8 2 77 8 63
2020 Communications or public affairs 38 31 13 8 0 9 0 77 9 85
2020 Access to information and privacy 50 30 5 0 0 15 0 94 0 19
2020 Security 37 32 18 0 2 10 2 78 2 119
2020 Science and technology 42 39 11 0 3 5 0 86 3 76
2020 Administration and operations 49 30 10 3 2 5 0 84 5 385
2020 Human resources 48 31 9 2 2 7 1 86 4 266
2020 Financial management 47 26 16 1 0 8 0 80 2 209
2020 Procurement 46 25 12 4 2 8 2 80 7 146
2020 Real property 44 29 18 0 0 7 2 80 0 45
2020 Materiel management 55 30 8 4 0 0 4 88 4 26
2020 Information management 54 29 8 0 1 8 0 90 1 113
2020 Information technology 40 33 16 2 2 7 1 79 4 1932
2020 Internal audit 48 40 13 0 0 0 0 87 0 17
2020 Data sciences 38 34 15 4 0 9 0 79 5 26
2020 Policy 42 27 17 5 2 7 0 74 7 55
2020 Project management 48 23 14 4 2 8 0 78 7 242
2020 Other services to the public 39 38 23 0 0 0 0 77 0 25
2020 None of the above 39 32 15 1 2 8 2 80 3 178

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 30 8 2 5 8 4 83 8 110
2022 Communications or public affairs 28 33 12 11 3 7 6 70 15 80
2022 Access to information and privacy 26 55 0 7 11 0 0 82 18 10
2022 Security 46 19 11 2 3 12 7 80 7 125
2022 Science and technology 46 20 12 3 4 6 10 78 8 70
2022 Administration and operations 53 28 7 3 3 3 4 87 6 375
2022 Human resources 52 28 7 3 4 4 2 85 8 280
2022 Financial management 50 28 8 3 3 6 3 85 6 175
2022 Procurement 47 25 6 1 7 7 5 83 9 125
2022 Real property 43 46 6 0 0 5 0 94 0 15
2022 Materiel management 55 30 5 0 0 6 5 95 0 35
2022 Information management 41 28 13 5 3 5 4 77 9 105
2022 Information technology 50 25 9 3 3 7 3 84 7 2110
2022 Internal audit 38 27 10 0 5 13 7 81 6 15
2022 Evaluation 34 30 0 0 11 0 25 85 15 15
2022 Data sciences 62 9 11 8 0 8 2 79 9 35
2022 Policy 49 29 4 6 5 7 0 85 11 50
2022 Project management 42 26 8 7 5 7 5 77 14 300
2022 Other services to the public 31 43 10 6 0 4 5 82 6 20
2022 None of the above 48 19 9 4 6 7 7 78 12 145
2020 Client contact centre 47 24 12 3 8 5 1 76 11 62
2020 Communications or public affairs 51 35 3 4 0 2 5 92 5 85
2020 Access to information and privacy 45 40 0 0 10 5 0 90 10 19
2020 Security 42 30 14 2 3 7 3 79 6 119
2020 Science and technology 48 33 9 2 3 4 1 86 5 75
2020 Administration and operations 57 25 7 5 2 3 2 85 7 383
2020 Human resources 63 21 5 4 2 3 2 87 7 266
2020 Financial management 48 28 10 5 2 5 2 81 8 209
2020 Procurement 54 19 10 6 3 5 2 79 10 146
2020 Real property 53 29 4 0 2 5 7 92 3 45
2020 Materiel management 60 28 4 5 0 4 0 91 5 26
2020 Information management 54 23 10 4 5 3 2 80 9 112
2020 Information technology 47 29 12 3 3 4 2 81 7 1920
2020 Internal audit 46 37 11 7 0 0 0 82 7 17
2020 Data sciences 48 40 0 8 4 0 0 88 12 25
2020 Policy 49 24 13 5 3 3 2 77 9 55
2020 Project management 55 23 10 3 5 2 2 81 9 240
2020 Other services to the public 52 31 12 5 0 0 0 83 5 24
2020 None of the above 52 24 6 6 6 5 2 81 12 176

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 4 8 8 22 13 36 58 25 110
2022 Communications or public affairs 2 3 15 10 39 2 29 71 7 80
2022 Access to information and privacy 0 25 17 10 32 0 17 50 30 10
2022 Security 2 4 9 5 46 10 25 78 8 125
2022 Science and technology 3 4 9 11 37 9 28 77 10 70
2022 Administration and operations 2 4 10 5 42 4 33 75 9 375
2022 Human resources 3 3 11 4 42 4 33 73 10 280
2022 Financial management 6 4 6 6 49 3 27 78 14 175
2022 Procurement 4 2 14 3 37 13 28 67 9 125
2022 Real property 0 7 6 6 50 6 25 81 10 15
2022 Materiel management 4 10 8 6 40 4 28 68 21 35
2022 Information management 2 6 11 9 38 2 33 71 12 105
2022 Information technology 3 5 10 6 47 6 23 75 12 2105
2022 Internal audit 0 0 15 4 15 17 49 57 0 20
2022 Evaluation 0 11 0 6 44 0 39 82 18 15
2022 Data sciences 0 2 9 2 55 11 22 84 3 35
2022 Policy 3 3 9 9 42 3 30 77 9 50
2022 Project management 3 5 13 6 38 6 28 67 12 295
2022 Other services to the public 7 0 8 0 49 0 36 76 11 20
2022 None of the above 5 3 15 5 35 8 28 63 13 140

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 16 13 16 3 1 38 13 60 7 110
2022 Communications or public affairs 7 15 27 4 2 40 5 39 11 80
2022 Access to information and privacy 0 23 38 0 7 32 0 34 11 10
2022 Security 8 13 29 4 1 37 8 39 9 125
2022 Science and technology 15 12 23 1 7 33 9 46 15 70
2022 Administration and operations 15 10 21 3 2 40 8 49 10 375
2022 Human resources 19 21 20 1 3 31 5 62 7 285
2022 Financial management 18 21 17 3 3 33 5 62 10 175
2022 Procurement 11 13 18 1 3 48 6 53 8 125
2022 Real property 12 23 17 0 0 33 15 67 0 15
2022 Materiel management 17 22 15 0 0 40 5 72 0 35
2022 Information management 9 13 26 3 3 37 9 40 11 105
2022 Information technology 11 14 21 3 4 42 5 47 14 2105
2022 Internal audit 12 11 18 0 0 53 6 56 0 20
2022 Evaluation 0 17 20 0 11 43 8 36 23 15
2022 Data sciences 23 13 17 2 3 38 4 62 8 35
2022 Policy 4 18 22 0 4 52 0 47 8 50
2022 Project management 12 14 20 3 6 38 6 47 16 300
2022 Other services to the public 5 28 6 0 0 41 19 85 0 20
2022 None of the above 12 12 19 7 6 37 8 43 24 145

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 39 4 5 5 1 0 86 10 110
2022 Communications or public affairs 41 42 6 8 3 0 0 83 11 80
2022 Access to information and privacy 67 33 0 0 0 0 0 100 0 10
2022 Security 54 34 5 4 2 1 0 88 7 125
2022 Science and technology 51 37 6 3 2 2 0 90 4 70
2022 Administration and operations 62 24 7 4 2 0 0 87 6 375
2022 Human resources 65 26 4 1 2 1 0 92 4 285
2022 Financial management 63 32 2 1 1 1 0 96 2 175
2022 Procurement 62 27 5 3 3 0 0 89 6 125
2022 Real property 60 40 0 0 0 0 0 100 0 15
2022 Materiel management 55 28 10 7 0 0 0 83 7 35
2022 Information management 62 23 8 4 2 1 0 85 6 105
2022 Information technology 56 31 6 4 3 0 0 87 6 2110
2022 Internal audit 54 29 9 0 9 0 0 83 9 20
2022 Evaluation 76 13 0 11 0 0 0 89 11 15
2022 Data sciences 64 31 3 0 0 2 0 97 0 35
2022 Policy 56 28 10 3 3 0 0 84 6 50
2022 Project management 50 31 9 6 3 0 0 82 9 300
2022 Other services to the public 50 45 0 5 0 0 0 95 5 20
2022 None of the above 47 30 13 4 3 1 1 79 7 145
2020 Client contact centre 57 24 11 4 3 0 0 81 8 61
2020 Communications or public affairs 53 32 9 5 2 0 0 84 7 84
2020 Access to information and privacy 65 20 15 0 0 0 0 85 0 19
2020 Security 49 35 10 4 0 1 0 85 4 119
2020 Science and technology 62 34 3 1 0 0 0 96 1 74
2020 Administration and operations 65 27 5 2 1 0 0 92 3 385
2020 Human resources 70 21 4 2 1 0 0 92 4 265
2020 Financial management 60 29 5 4 0 1 0 90 4 209
2020 Procurement 57 29 7 3 3 0 0 87 6 145
2020 Real property 58 30 9 0 0 0 2 90 0 45
2020 Materiel management 72 20 8 0 0 0 0 92 0 26
2020 Information management 58 30 6 3 3 1 0 88 5 113
2020 Information technology 52 33 9 4 2 0 0 85 6 1920
2020 Internal audit 63 31 6 0 0 0 0 94 0 17
2020 Data sciences 67 25 7 0 0 0 0 93 0 26
2020 Policy 59 13 13 11 3 0 0 72 14 54
2020 Project management 64 21 8 4 2 0 0 85 7 243
2020 Other services to the public 60 36 0 0 4 0 0 96 4 23
2020 None of the above 54 28 8 5 4 0 1 83 9 178
2019 Client contact centre 49 29 14 4 2 1 0 79 6 78
2019 Communications or public affairs 58 32 8 0 2 0 0 90 2 86
2019 Access to information and privacy 41 50 5 0 0 0 5 95 0 18
2019 Security 44 38 10 5 3 0 0 82 8 132
2019 Science and technology 34 47 12 7 0 0 0 81 7 68
2019 Administration and operations 55 31 8 2 2 1 1 87 5 313
2019 Human resources 57 29 10 2 2 0 0 86 4 193
2019 Financial management 54 33 8 4 0 1 0 88 4 169
2019 Procurement 61 24 7 5 3 0 0 85 8 100
2019 Real property 54 46 0 0 0 0 0 100 0 43
2019 Materiel management 47 29 18 0 6 0 0 76 6 17
2019 Information management 53 31 9 5 1 1 0 84 6 92
2019 Information technology 45 37 11 4 3 0 0 82 6 1819
2019 Internal audit 77 15 8 0 0 0 0 92 0 12
2019 Data sciences 50 45 5 0 0 0 0 95 0 22
2019 Policy 51 29 4 10 6 0 0 80 16 44
2019 Project management 43 36 15 3 2 1 0 80 5 230
2019 Other services to the public 60 21 0 14 5 0 0 81 19 21
2019 None of the above 53 27 10 7 2 1 1 80 9 146
2018 Client contact centre 36 28 23 2 4 7 0 69 6 47
2018 Communications or public affairs 38 46 6 5 4 0 0 85 9 79
2018 Security 38 40 11 6 4 0 0 78 11 115
2018 Science and technology 35 44 15 3 0 3 0 82 3 33
2018 Administration and operations 52 28 12 4 4 0 0 80 8 239
2018 Human resources 44 39 12 2 3 0 0 83 5 170
2018 Financial management 39 46 10 2 4 0 0 84 6 128
2018 Procurement 58 26 7 4 4 1 0 84 9 70
2018 Real property 46 39 4 8 3 0 0 85 11 38
2018 Materiel management 32 29 24 7 0 7 0 66 8 13
2018 Information management 55 27 11 4 1 1 0 83 6 71
2018 Information technology 40 36 15 5 3 1 0 77 8 1400
2018 Internal audit 38 52 11 0 0 0 0 89 0 18
2018 Data sciences 58 34 8 0 0 0 0 92 0 12
2018 Policy 38 51 10 0 0 0 0 90 0 25
2018 Project management 41 41 9 6 2 1 0 83 8 148
2018 Other services to the public 45 29 19 0 7 0 0 74 7 15
2018 None of the above 41 33 17 5 3 1 0 75 8 87

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 31 10 6 12 1 0 72 18 110
2022 Communications or public affairs 33 35 11 16 5 0 0 67 21 80
2022 Access to information and privacy 65 28 7 0 0 0 0 93 0 10
2022 Security 46 32 8 10 4 1 0 78 14 125
2022 Science and technology 46 28 14 8 3 0 2 75 11 70
2022 Administration and operations 49 27 15 5 3 1 0 76 8 375
2022 Human resources 56 29 6 4 4 1 0 86 7 285
2022 Financial management 51 30 14 3 2 1 0 82 4 175
2022 Procurement 45 30 12 8 4 0 0 75 13 125
2022 Real property 60 40 0 0 0 0 0 100 0 15
2022 Materiel management 43 30 13 7 5 2 0 74 12 35
2022 Information management 52 26 9 8 5 0 0 78 13 105
2022 Information technology 45 30 13 6 6 1 0 76 12 2110
2022 Internal audit 31 34 22 0 13 0 0 65 13 20
2022 Evaluation 72 17 0 11 0 0 0 89 11 15
2022 Data sciences 54 30 14 0 2 0 0 84 2 35
2022 Policy 41 26 14 13 6 1 0 67 19 50
2022 Project management 45 29 13 6 6 1 0 75 12 300
2022 Other services to the public 43 30 15 6 5 0 0 73 12 20
2022 None of the above 41 23 19 7 6 1 2 67 14 145
2020 Client contact centre 47 31 12 2 8 0 0 78 10 62
2020 Communications or public affairs 37 38 15 7 2 1 0 75 9 85
2020 Access to information and privacy 55 40 0 0 0 5 0 100 0 19
2020 Security 36 36 11 9 6 2 0 74 15 117
2020 Science and technology 47 42 5 5 1 0 0 88 6 75
2020 Administration and operations 48 31 14 4 3 0 0 79 7 384
2020 Human resources 55 27 8 4 3 2 0 83 8 266
2020 Financial management 45 30 14 5 4 1 0 76 9 207
2020 Procurement 51 29 9 5 5 0 0 80 11 146
2020 Real property 46 31 19 2 0 0 2 79 2 45
2020 Materiel management 47 29 14 9 0 0 0 76 9 26
2020 Information management 46 27 16 4 7 0 0 74 11 112
2020 Information technology 37 32 17 9 5 0 0 69 14 1922
2020 Internal audit 55 32 13 0 0 0 0 87 0 17
2020 Data sciences 47 30 12 12 0 0 0 77 12 26
2020 Policy 39 23 17 16 5 0 0 62 21 55
2020 Project management 49 27 11 6 7 1 0 76 13 242
2020 Other services to the public 55 29 8 5 4 0 0 84 8 24
2020 None of the above 40 26 16 8 9 0 1 66 18 177
2019 Client contact centre 33 36 13 4 10 4 0 72 15 78
2019 Communications or public affairs 42 30 19 6 3 0 0 72 9 86
2019 Access to information and privacy 29 37 12 18 0 0 5 69 19 18
2019 Security 33 30 16 10 10 0 0 64 20 132
2019 Science and technology 28 32 15 13 12 0 0 61 25 69
2019 Administration and operations 40 28 17 9 6 0 0 68 15 311
2019 Human resources 39 30 16 11 4 0 0 69 14 193
2019 Financial management 40 28 17 8 5 1 0 70 14 169
2019 Procurement 49 27 8 8 5 3 0 79 13 100
2019 Real property 47 25 25 2 0 0 0 73 2 43
2019 Materiel management 44 24 26 6 0 0 0 68 6 16
2019 Information management 45 21 16 11 6 1 0 66 17 92
2019 Information technology 29 32 18 12 9 1 0 61 21 1822
2019 Internal audit 54 0 23 23 0 0 0 54 23 12
2019 Data sciences 40 22 19 4 14 0 0 63 18 22
2019 Policy 38 32 12 17 2 0 0 69 19 44
2019 Project management 31 26 22 12 7 1 0 58 20 230
2019 Other services to the public 35 38 3 14 9 0 0 73 24 21
2019 None of the above 38 19 18 9 12 3 1 60 22 146
2018 Client contact centre 18 29 13 13 24 2 0 48 39 47
2018 Communications or public affairs 23 21 18 23 15 1 0 44 38 79
2018 Security 28 27 20 13 11 1 0 56 24 116
2018 Science and technology 26 18 30 12 15 0 0 44 27 33
2018 Administration and operations 36 25 18 10 11 0 0 61 21 239
2018 Human resources 24 33 19 10 11 2 0 58 22 171
2018 Financial management 20 28 25 18 7 2 0 49 25 130
2018 Procurement 36 32 13 11 7 1 0 68 19 70
2018 Real property 22 33 19 18 8 0 0 55 26 38
2018 Materiel management 10 14 46 15 7 7 0 26 24 13
2018 Information management 38 26 20 10 5 1 0 65 15 71
2018 Information technology 25 28 20 13 12 1 0 54 26 1404
2018 Internal audit 16 43 24 11 6 0 0 59 17 18
2018 Data sciences 43 30 0 8 19 0 0 73 27 12
2018 Policy 31 45 20 3 0 0 0 76 3 25
2018 Project management 23 31 21 11 11 4 0 55 23 147
2018 Other services to the public 38 18 26 12 5 0 0 57 17 15
2018 None of the above 31 24 19 9 14 2 0 56 24 86

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 33 13 5 9 2 0 73 14 110
2022 Communications or public affairs 24 41 17 12 5 0 0 65 17 80
2022 Access to information and privacy 65 28 0 0 0 7 0 100 0 10
2022 Security 41 37 8 11 3 1 0 79 14 125
2022 Science and technology 47 29 13 7 4 0 0 76 11 70
2022 Administration and operations 49 29 11 7 4 0 0 79 10 375
2022 Human resources 56 28 8 4 3 1 0 84 7 285
2022 Financial management 50 35 9 3 4 1 0 85 6 175
2022 Procurement 49 29 9 11 2 0 0 78 13 125
2022 Real property 60 40 0 0 0 0 0 100 0 15
2022 Materiel management 41 35 7 12 2 2 0 78 15 35
2022 Information management 49 26 14 7 4 0 0 75 11 105
2022 Information technology 42 33 11 8 5 0 0 75 13 2105
2022 Internal audit 33 28 26 0 13 0 0 61 13 20
2022 Evaluation 71 18 0 11 0 0 0 89 11 15
2022 Data sciences 58 30 7 3 2 0 0 88 5 35
2022 Policy 39 26 12 18 5 0 0 65 23 50
2022 Project management 43 31 12 8 6 0 0 74 13 300
2022 Other services to the public 50 29 9 0 12 0 0 79 12 20
2022 None of the above 36 32 14 9 6 1 1 70 16 145
2020 Client contact centre 47 21 24 0 8 0 0 68 8 62
2020 Communications or public affairs 34 45 11 7 2 1 0 79 9 84
2020 Access to information and privacy 60 35 0 0 0 5 0 100 0 19
2020 Security 31 41 12 8 6 2 0 74 14 119
2020 Science and technology 45 40 8 5 1 0 0 85 7 75
2020 Administration and operations 48 33 11 5 3 0 0 81 7 383
2020 Human resources 54 30 8 5 3 0 0 84 8 265
2020 Financial management 46 31 14 3 5 1 0 78 8 208
2020 Procurement 47 28 13 6 5 0 0 76 11 145
2020 Real property 45 38 10 4 0 0 3 86 4 44
2020 Materiel management 47 33 20 0 0 0 0 80 0 26
2020 Information management 43 30 20 3 5 0 0 73 7 112
2020 Information technology 37 33 17 8 5 0 0 69 14 1917
2020 Internal audit 67 14 19 0 0 0 0 81 0 17
2020 Data sciences 43 38 11 9 0 0 0 81 9 26
2020 Policy 39 26 15 14 5 0 0 66 19 54
2020 Project management 49 26 10 8 6 0 0 75 15 240
2020 Other services to the public 53 43 4 0 0 0 0 96 0 23
2020 None of the above 43 25 13 8 10 0 1 68 18 176
2019 Client contact centre 32 39 13 5 9 2 0 72 14 78
2019 Communications or public affairs 33 45 14 5 4 0 0 77 9 86
2019 Access to information and privacy 29 32 19 11 0 5 5 67 12 18
2019 Security 30 31 16 11 11 0 0 62 22 131
2019 Science and technology 23 31 21 17 7 0 0 54 25 69
2019 Administration and operations 39 29 17 10 5 0 0 68 15 310
2019 Human resources 40 31 14 10 5 0 0 71 14 192
2019 Financial management 38 33 16 6 5 1 0 72 11 168
2019 Procurement 48 28 11 7 5 1 0 77 12 99
2019 Real property 46 35 14 5 0 0 0 81 5 42
2019 Materiel management 41 29 13 12 6 0 0 70 17 17
2019 Information management 41 25 17 10 5 1 0 67 16 92
2019 Information technology 28 34 18 13 8 0 0 62 21 1812
2019 Internal audit 54 0 23 23 0 0 0 54 23 12
2019 Data sciences 42 10 24 18 5 0 0 52 24 21
2019 Policy 40 33 4 19 4 0 0 73 23 44
2019 Project management 31 29 19 14 6 1 0 60 20 229
2019 Other services to the public 47 22 5 8 19 0 0 68 27 21
2019 None of the above 36 27 13 10 12 3 1 64 22 144
2018 Client contact centre 14 26 26 9 22 2 0 41 32 47
2018 Communications or public affairs 20 28 15 18 18 1 0 48 36 78
2018 Security 28 31 14 18 10 1 0 59 27 117
2018 Science and technology 31 25 25 6 12 0 0 56 19 31
2018 Administration and operations 37 25 17 12 9 0 0 62 21 239
2018 Human resources 27 38 15 12 8 0 0 65 20 170
2018 Financial management 24 27 23 16 8 1 0 52 24 131
2018 Procurement 42 26 15 10 6 1 0 68 17 70
2018 Real property 23 29 25 15 8 0 0 52 23 37
2018 Materiel management 17 7 39 22 7 7 0 26 31 13
2018 Information management 36 31 20 8 6 0 0 67 13 71
2018 Information technology 23 31 19 15 12 1 0 54 27 1401
2018 Internal audit 26 41 22 6 6 0 0 67 11 18
2018 Data sciences 43 38 11 0 9 0 0 81 9 12
2018 Policy 28 41 24 7 0 0 0 69 7 25
2018 Project management 21 35 17 16 10 2 0 56 27 147
2018 Other services to the public 20 20 25 31 5 0 0 39 36 15
2018 None of the above 29 30 17 10 14 0 0 58 24 87

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 26 15 6 9 9 0 67 16 110
2022 Communications or public affairs 21 20 16 17 16 10 0 46 37 80
2022 Access to information and privacy 17 45 30 0 7 0 0 62 7 10
2022 Security 39 22 15 8 6 9 1 68 15 125
2022 Science and technology 48 16 12 14 7 4 0 66 21 70
2022 Administration and operations 38 27 16 8 8 4 0 67 16 375
2022 Human resources 48 24 11 7 6 4 0 75 14 285
2022 Financial management 48 21 20 5 3 3 1 71 8 175
2022 Procurement 37 27 13 9 9 5 0 68 19 125
2022 Real property 50 38 13 0 0 0 0 87 0 15
2022 Materiel management 37 26 7 12 9 9 0 70 23 35
2022 Information management 41 31 7 8 10 3 0 74 19 105
2022 Information technology 38 26 17 9 7 3 0 67 16 2110
2022 Internal audit 39 27 9 13 9 4 0 68 23 20
2022 Evaluation 33 36 20 0 11 0 0 69 11 15
2022 Data sciences 47 29 9 9 5 0 0 77 14 35
2022 Policy 30 22 20 9 10 9 0 57 21 50
2022 Project management 36 22 19 11 7 3 2 62 19 300
2022 Other services to the public 47 4 20 12 12 5 0 54 25 20
2022 None of the above 29 18 18 18 10 5 1 51 30 145
2020 Client contact centre 33 28 28 3 8 0 0 61 11 62
2020 Communications or public affairs 36 22 13 12 7 8 1 65 21 85
2020 Access to information and privacy 60 20 15 0 0 5 0 85 0 19
2020 Security 29 32 16 14 5 3 2 64 20 119
2020 Science and technology 40 28 18 6 5 0 1 70 12 75
2020 Administration and operations 40 24 17 9 5 3 0 67 15 385
2020 Human resources 52 20 12 10 4 2 0 74 14 265
2020 Financial management 45 20 18 11 4 2 0 66 15 209
2020 Procurement 41 26 15 9 7 2 1 69 16 144
2020 Real property 36 39 16 2 0 5 3 80 2 44
2020 Materiel management 43 22 14 9 5 4 4 70 15 26
2020 Information management 43 22 17 8 7 2 0 66 16 113
2020 Information technology 35 25 19 11 7 3 0 61 19 1927
2020 Internal audit 38 32 18 6 0 6 0 75 6 17
2020 Data sciences 37 19 17 15 9 4 0 58 24 26
2020 Policy 32 20 18 16 16 0 0 51 31 55
2020 Project management 45 20 16 8 7 2 1 67 16 243
2020 Other services to the public 35 13 21 12 8 12 0 54 22 24
2020 None of the above 37 22 17 9 12 3 1 60 22 178
2019 Client contact centre 24 24 28 12 8 4 0 50 21 78
2019 Communications or public affairs 28 29 12 18 10 3 0 59 29 86
2019 Access to information and privacy 17 29 17 18 5 10 5 53 27 18
2019 Security 27 32 19 8 12 2 0 60 21 132
2019 Science and technology 20 27 27 12 10 3 0 49 23 68
2019 Administration and operations 34 19 23 11 11 3 0 54 23 313
2019 Human resources 38 21 16 13 8 3 0 61 22 193
2019 Financial management 37 24 14 11 9 5 1 63 22 169
2019 Procurement 39 24 11 10 10 7 0 68 21 100
2019 Real property 43 30 19 5 5 0 0 72 9 43
2019 Materiel management 34 30 19 12 6 0 0 64 17 17
2019 Information management 37 17 27 8 8 3 0 56 17 92
2019 Information technology 28 27 20 13 10 3 0 57 23 1822
2019 Internal audit 40 14 15 8 15 8 0 59 25 12
2019 Data sciences 33 5 20 18 19 4 0 40 39 21
2019 Policy 29 29 13 13 17 0 0 58 29 44
2019 Project management 27 24 21 16 10 2 0 52 27 230
2019 Other services to the public 19 18 34 10 7 8 3 42 20 21
2019 None of the above 35 18 20 10 11 5 1 56 22 145
2018 Client contact centre 21 16 24 10 24 6 0 38 36 48
2018 Communications or public affairs 20 16 18 22 23 1 0 36 46 80
2018 Security 27 24 21 11 15 2 0 52 27 117
2018 Science and technology 23 15 36 9 18 0 0 38 27 33
2018 Administration and operations 33 17 16 17 14 3 0 51 32 239
2018 Human resources 22 28 20 12 14 3 0 52 27 171
2018 Financial management 24 19 22 18 13 4 0 45 32 131
2018 Procurement 42 26 9 11 11 1 0 69 22 70
2018 Real property 33 20 21 15 8 3 0 55 23 38
2018 Materiel management 20 21 22 7 15 15 0 49 25 13
2018 Information management 32 26 22 11 7 1 1 59 18 71
2018 Information technology 22 26 21 15 13 3 0 50 29 1402
2018 Internal audit 26 30 28 11 6 0 0 56 16 18
2018 Data sciences 37 29 15 9 0 11 0 74 10 12
2018 Policy 15 27 24 18 14 2 0 43 32 25
2018 Project management 20 27 22 15 12 2 1 49 28 148
2018 Other services to the public 13 20 26 24 17 0 0 33 41 15
2018 None of the above 22 24 23 4 22 4 1 48 28 87
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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 38 33 28 110
2022 Communications or public affairs 53 17 30 80
2022 Access to information and privacy 28 23 49 10
2022 Security 30 35 35 125
2022 Science and technology 41 29 30 70
2022 Administration and operations 48 22 30 375
2022 Human resources 43 30 27 285
2022 Financial management 41 31 28 175
2022 Procurement 36 30 33 125
2022 Real property 10 46 44 15
2022 Materiel management 43 18 39 35
2022 Information management 43 35 23 105
2022 Information technology 32 37 30 2110
2022 Internal audit 49 25 26 20
2022 Evaluation 68 20 13 15
2022 Data sciences 43 37 20 35
2022 Policy 53 19 29 50
2022 Project management 42 26 32 300
2022 Other services to the public 51 28 21 15
2022 None of the above 42 30 27 145
2020 Client contact centre 25 41 34 63
2020 Communications or public affairs 28 19 52 85
2020 Access to information and privacy 14 51 35 19
2020 Security 23 32 44 119
2020 Science and technology 13 44 43 75
2020 Administration and operations 34 30 36 386
2020 Human resources 30 36 34 268
2020 Financial management 33 33 34 209
2020 Procurement 27 29 45 145
2020 Real property 27 44 29 45
2020 Materiel management 21 31 48 26
2020 Information management 19 43 38 113
2020 Information technology 22 41 36 1935
2020 Internal audit 11 41 48 17
2020 Data sciences 37 31 32 26
2020 Policy 54 15 31 55
2020 Project management 30 36 35 243
2020 Other services to the public 10 32 58 25
2020 None of the above 30 32 38 178
2019 Client contact centre 13 31 56 78
2019 Communications or public affairs 36 23 41 86
2019 Access to information and privacy 35 27 38 18
2019 Security 32 32 35 132
2019 Science and technology 20 36 43 69
2019 Administration and operations 44 24 32 312
2019 Human resources 33 36 31 194
2019 Financial management 36 31 32 168
2019 Procurement 22 34 44 100
2019 Real property 25 41 34 43
2019 Materiel management 13 29 58 17
2019 Information management 30 35 34 92
2019 Information technology 25 36 40 1828
2019 Internal audit 29 35 36 12
2019 Data sciences 44 34 21 22
2019 Policy 58 19 23 44
2019 Project management 34 26 40 230
2019 Other services to the public 14 28 58 21
2019 None of the above 28 32 40 147
2018 Client contact centre 40 24 36 49
2018 Communications or public affairs 49 19 32 80
2018 Security 30 32 38 119
2018 Science and technology 33 36 32 33
2018 Administration and operations 41 27 32 240
2018 Human resources 40 25 35 171
2018 Financial management 36 29 35 131
2018 Procurement 31 25 44 70
2018 Real property 22 36 42 38
2018 Materiel management 36 49 15 13
2018 Information management 24 42 34 71
2018 Information technology 25 34 41 1406
2018 Internal audit 27 27 46 18
2018 Data sciences 23 47 30 12
2018 Policy 49 16 35 25
2018 Project management 29 31 40 149
2018 Other services to the public 42 40 19 15
2018 None of the above 27 37 36 88

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Client contact centre 33 32 24 0 3 8 40
2022 Communications or public affairs 8 32 37 14 2 7 40
2022 Security 19 31 27 9 0 15 40
2022 Science and technology 22 38 22 14 0 3 30
2022 Administration and operations 13 47 21 3 7 9 175
2022 Human resources 5 51 26 4 12 2 125
2022 Financial management 10 57 23 1 6 3 70
2022 Procurement 9 25 42 3 9 12 45
2022 Materiel management 0 54 31 10 6 0 15
2022 Information management 25 34 19 0 16 7 45
2022 Information technology 19 44 19 7 3 8 700
2022 Data sciences 10 34 32 0 18 6 15
2022 Policy 5 20 48 0 8 19 25
2022 Project management 29 37 21 4 5 5 130
2022 None of the above 13 15 26 6 18 21 60
2020 Client contact centre 20 19 38 6 0 17 15
2020 Communications or public affairs 0 8 61 4 27 0 23
2020 Security 19 26 44 3 0 8 29
2020 Science and technology 40 40 0 0 10 10 10
2020 Administration and operations 12 39 37 1 9 3 132
2020 Human resources 7 43 32 0 10 7 78
2020 Financial management 7 49 38 2 0 4 70
2020 Procurement 15 33 43 0 3 7 40
2020 Real property 25 42 33 0 0 0 12
2020 Information management 10 53 33 0 0 5 21
2020 Information technology 21 38 32 3 1 5 437
2020 Data sciences 20 20 60 0 0 0 10
2020 Policy 0 42 51 4 0 4 30
2020 Project management 16 41 38 0 1 4 73
2020 None of the above 17 25 37 5 5 11 56
2019 Client contact centre 21 30 30 0 0 20 10
2019 Communications or public affairs 6 32 36 7 10 9 30
2019 Security 9 30 35 9 10 7 42
2019 Science and technology 29 29 35 0 0 7 14
2019 Administration and operations 12 29 40 3 11 5 139
2019 Human resources 11 23 46 0 10 10 64
2019 Financial management 6 35 46 0 9 3 61
2019 Procurement 5 38 44 0 0 13 22
2019 Real property 17 28 44 0 11 0 11
2019 Information management 24 27 27 7 11 3 28
2019 Information technology 21 36 34 4 4 3 450
2019 Data sciences 11 20 50 18 0 0 10
2019 Policy 0 22 53 10 12 3 26
2019 Project management 11 36 34 4 9 6 78
2019 None of the above 12 30 46 5 2 4 42
2018 Client contact centre 32 10 58 0 0 0 20
2018 Communications or public affairs 7 13 70 5 0 5 39
2018 Security 14 29 40 5 0 12 35
2018 Science and technology 9 36 55 0 0 0 11
2018 Administration and operations 12 34 44 1 5 4 101
2018 Human resources 6 20 56 2 7 10 74
2018 Financial management 8 26 61 0 2 2 49
2018 Procurement 11 20 59 0 5 5 22
2018 Information management 21 35 28 17 0 0 18
2018 Information technology 19 35 30 6 3 7 346
2018 Policy 0 35 56 0 0 9 14
2018 Project management 20 30 37 7 5 2 45
2018 None of the above 9 26 43 5 13 5 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 13 87 110
2022 Communications or public affairs 13 87 80
2022 Security 7 93 125
2022 Science and technology 9 91 70
2022 Administration and operations 10 90 375
2022 Human resources 9 91 285
2022 Financial management 9 91 175
2022 Procurement 8 92 125
2022 Real property 0 100 15
2022 Materiel management 0 100 35
2022 Information management 4 96 105
2022 Information technology 6 94 2110
2022 Policy 22 78 50
2022 Project management 12 88 300
2022 None of the above 15 85 145
2020 Client contact centre 9 91 63
2020 Communications or public affairs 11 89 85
2020 Access to information and privacy 0 100 19
2020 Security 13 87 119
2020 Administration and operations 10 90 385
2020 Human resources 8 92 267
2020 Financial management 6 94 208
2020 Procurement 15 85 145
2020 Information management 15 85 113
2020 Information technology 7 93 1937
2020 Policy 10 90 55
2020 Project management 12 88 242
2020 None of the above 14 86 178
2019 Client contact centre 9 91 77
2019 Communications or public affairs 12 88 85
2019 Security 8 92 132
2019 Science and technology 10 90 69
2019 Administration and operations 13 87 313
2019 Human resources 11 89 194
2019 Financial management 11 89 169
2019 Information management 11 89 92
2019 Information technology 9 91 1822
2019 Internal audit 0 100 12
2019 Policy 21 79 44
2019 Project management 12 88 230
2019 None of the above 9 91 147
2018 Client contact centre 12 88 49
2018 Communications or public affairs 14 86 79
2018 Security 8 92 119
2018 Administration and operations 10 90 240
2018 Human resources 14 86 169
2018 Financial management 13 87 131
2018 Information management 12 88 70
2018 Information technology 9 91 1400
2018 Project management 14 86 150
2018 None of the above 15 85 88

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 29 71 15
2022 Communications or public affairs 26 74 10
2022 Administration and operations 44 56 40
2022 Human resources 38 62 25
2022 Financial management 15 85 20
2022 Procurement 14 86 10
2022 Information technology 36 64 125
2022 Policy 22 78 10
2022 Project management 36 64 40
2022 None of the above 46 54 25
2020 Communications or public affairs 51 49 10
2020 Security 31 69 16
2020 Administration and operations 53 47 40
2020 Human resources 55 45 21
2020 Financial management 58 42 12
2020 Procurement 44 56 22
2020 Information management 35 65 17
2020 Information technology 37 63 146
2020 Project management 28 72 28
2020 None of the above 61 39 25
2019 Administration and operations 48 52 43
2019 Human resources 29 71 21
2019 Financial management 43 57 19
2019 Information technology 46 54 162
2019 Project management 45 55 28
2019 None of the above 38 62 13
2018 Administration and operations 67 33 26
2018 Human resources 34 66 24
2018 Financial management 72 28 17
2018 Information technology 50 50 130
2018 Project management 33 67 19
2018 None of the above 47 53 13

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 66 34 15
2022 Communications or public affairs 64 36 10
2022 Administration and operations 62 38 40
2022 Human resources 74 26 25
2022 Financial management 74 26 20
2022 Procurement 72 28 10
2022 Information technology 57 43 125
2022 Policy 67 33 10
2022 Project management 73 27 40
2022 None of the above 61 39 25
2020 Security 61 39 16
2020 Administration and operations 62 38 40
2020 Human resources 72 28 21
2020 Procurement 65 35 22
2020 Information management 70 30 17
2020 Information technology 63 37 146
2020 Project management 73 27 28
2020 None of the above 49 51 25
2019 Administration and operations 55 45 43
2019 Human resources 70 30 21
2019 Financial management 58 42 19
2019 Information technology 52 48 162
2019 Project management 72 28 28
2019 None of the above 61 39 13
2018 Administration and operations 65 35 26
2018 Financial management 54 46 17
2018 Information technology 60 40 130
2018 Project management 67 33 19
2018 None of the above 46 54 13

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 15
2022 Communications or public affairs 17 83 10
2022 Administration and operations 9 91 40
2022 Human resources 9 91 25
2022 Financial management 5 95 20
2022 Procurement 15 85 10
2022 Information technology 6 94 125
2022 Policy 0 100 10
2022 Project management 19 81 40
2022 None of the above 16 84 25
2020 Communications or public affairs 0 100 10
2020 Administration and operations 13 87 40
2020 Human resources 0 100 21
2020 Procurement 0 100 22
2020 Information technology 13 87 146
2020 Project management 0 100 28
2019 Security 0 100 10
2019 Financial management 31 69 19
2019 Information management 0 100 11
2019 Information technology 5 95 162
2019 None of the above 0 100 13
2018 Human resources 0 100 24
2018 Financial management 0 100 17
2018 Information technology 9 91 130

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 0 100 40
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Procurement 0 100 10
2022 Information technology 1 99 125
2022 Policy 0 100 10
2022 Project management 0 100 40
2022 None of the above 0 100 25
2020 Communications or public affairs 0 100 10
2020 Security 0 100 16
2020 Administration and operations 0 100 40
2020 Human resources 0 100 21
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2020 Information management 0 100 17
2020 Information technology 0 100 146
2020 Project management 0 100 28
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Administration and operations 0 100 43
2019 Human resources 0 100 21
2019 Financial management 0 100 19
2019 Information management 0 100 11
2019 Information technology 0 100 162
2019 Policy 0 100 10
2019 Project management 0 100 28
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 26
2018 Human resources 0 100 24
2018 Financial management 0 100 17
2018 Information technology 0 100 130
2018 Project management 0 100 19
2018 None of the above 0 100 13

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 4 96 40
2022 Human resources 5 95 25
2022 Financial management 0 100 20
2022 Procurement 0 100 10
2022 Information technology 18 82 125
2022 Policy 11 89 10
2022 Project management 14 86 40
2022 None of the above 13 87 25
2020 Communications or public affairs 0 100 10
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2020 Information management 0 100 17
2020 Information technology 10 90 146
2019 Information technology 15 85 162
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 26
2018 Information technology 16 84 130

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 2 98 40
2022 Human resources 13 87 25
2022 Financial management 0 100 20
2022 Procurement 0 100 10
2022 Information technology 5 95 125
2022 Policy 0 100 10
2022 Project management 0 100 40
2022 None of the above 13 87 25
2020 Communications or public affairs 0 100 10
2020 Security 0 100 16
2020 Administration and operations 0 100 40
2020 Human resources 0 100 21
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2020 Information management 0 100 17
2020 Project management 0 100 28
2020 None of the above 0 100 25
2019 Security 0 100 10
2019 Administration and operations 0 100 43
2019 Financial management 0 100 19
2019 Policy 0 100 10
2019 Project management 0 100 28
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 11
2018 Financial management 0 100 17

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 0 100 40
2022 Human resources 0 100 25
2022 Financial management 11 89 20
2022 Procurement 7 93 10
2022 Information technology 13 87 125
2022 Policy 0 100 10
2022 Project management 3 97 40
2022 None of the above 8 92 25
2020 Financial management 0 100 12
2020 Information technology 6 94 146
2019 Security 0 100 10
2019 Human resources 0 100 21
2019 Financial management 0 100 19
2019 Information management 0 100 11
2019 Information technology 4 96 162
2019 Policy 0 100 10
2018 Communications or public affairs 0 100 11
2018 Information technology 5 95 130

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 15
2022 Communications or public affairs 60 40 10
2022 Administration and operations 39 61 40
2022 Human resources 30 70 25
2022 Financial management 37 63 20
2022 Procurement 65 35 10
2022 Information technology 39 61 125
2022 Policy 39 61 10
2022 Project management 53 47 40
2022 None of the above 52 48 25
2020 Security 37 63 16
2020 Administration and operations 43 57 40
2020 Human resources 59 41 21
2020 Financial management 42 58 12
2020 Procurement 31 69 22
2020 Information management 47 53 17
2020 Information technology 46 54 146
2020 Project management 43 57 28
2020 None of the above 36 64 25
2019 Communications or public affairs 44 56 10
2019 Administration and operations 43 57 43
2019 Human resources 36 64 21
2019 Financial management 47 53 19
2019 Information technology 47 53 162
2019 Project management 35 65 28
2018 Communications or public affairs 54 46 11
2018 Administration and operations 27 73 26
2018 Human resources 29 71 24
2018 Financial management 40 60 17
2018 Information technology 42 58 130
2018 Project management 52 48 19
2018 None of the above 53 47 13

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 44 56 15
2022 Communications or public affairs 40 60 10
2022 Administration and operations 47 53 40
2022 Human resources 61 39 25
2022 Financial management 41 59 20
2022 Procurement 70 30 10
2022 Information technology 42 58 125
2022 Policy 62 38 10
2022 Project management 54 46 40
2022 None of the above 50 50 25
2020 Administration and operations 37 63 40
2020 Human resources 54 46 21
2020 Financial management 51 49 12
2020 Procurement 41 59 22
2020 Information management 41 59 17
2020 Information technology 46 54 146
2020 Project management 62 38 28
2020 None of the above 56 44 25
2019 Communications or public affairs 44 56 10
2019 Security 51 49 10
2019 Administration and operations 54 46 43
2019 Human resources 28 72 21
2019 Financial management 48 52 19
2019 Information technology 38 62 162
2019 Project management 48 52 28
2019 None of the above 38 62 13
2018 Communications or public affairs 50 50 11
2018 Administration and operations 45 55 26
2018 Human resources 47 53 24
2018 Information technology 33 67 130
2018 Project management 44 56 19
2018 None of the above 37 63 13

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 34 66 15
2022 Communications or public affairs 42 58 10
2022 Administration and operations 61 39 40
2022 Human resources 42 58 25
2022 Financial management 54 46 20
2022 Procurement 45 55 10
2022 Information technology 47 53 125
2022 Policy 51 49 10
2022 Project management 66 34 40
2022 None of the above 52 48 25
2020 Security 48 52 16
2020 Administration and operations 52 48 40
2020 Human resources 50 50 21
2020 Financial management 59 41 12
2020 Procurement 26 74 22
2020 Information management 35 65 17
2020 Information technology 51 49 146
2020 Project management 62 38 28
2020 None of the above 50 50 25
2019 Administration and operations 53 47 43
2019 Human resources 41 59 21
2019 Financial management 38 62 19
2019 Information management 54 46 11
2019 Information technology 41 59 162
2019 Project management 48 52 28
2019 None of the above 59 41 13
2018 Communications or public affairs 58 42 11
2018 Administration and operations 65 35 26
2018 Human resources 57 43 24
2018 Financial management 42 58 17
2018 Information technology 50 50 130
2018 Project management 43 57 19

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 47 53 15
2022 Communications or public affairs 51 49 10
2022 Administration and operations 48 52 40
2022 Human resources 34 66 25
2022 Financial management 32 68 20
2022 Procurement 29 71 10
2022 Information technology 40 60 125
2022 Policy 68 32 10
2022 Project management 43 57 40
2022 None of the above 38 62 25
2020 Security 31 69 16
2020 Administration and operations 27 73 40
2020 Human resources 63 37 21
2020 Procurement 56 44 22
2020 Information management 41 59 17
2020 Information technology 43 57 146
2020 Project management 52 48 28
2020 None of the above 42 58 25
2019 Administration and operations 40 60 43
2019 Human resources 38 62 21
2019 Financial management 27 73 19
2019 Information technology 44 56 162
2019 Project management 35 65 28
2018 Administration and operations 39 61 26
2018 Human resources 46 54 24
2018 Information technology 38 62 130
2018 Project management 38 62 19
2018 None of the above 39 61 13

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 15
2022 Communications or public affairs 53 47 10
2022 Administration and operations 31 69 40
2022 Human resources 32 68 25
2022 Financial management 21 79 20
2022 Procurement 38 62 10
2022 Information technology 33 67 125
2022 Policy 48 52 10
2022 Project management 52 48 40
2022 None of the above 16 84 25
2020 Administration and operations 22 78 40
2020 Human resources 44 56 21
2020 Procurement 25 75 22
2020 Information technology 33 67 146
2020 Project management 47 53 28
2020 None of the above 41 59 25
2019 Administration and operations 36 64 43
2019 Human resources 26 74 21
2019 Information management 55 45 11
2019 Information technology 29 71 162
2019 Project management 32 68 28
2018 Administration and operations 47 53 26
2018 Human resources 37 63 24
2018 Financial management 36 64 17
2018 Information technology 31 69 130

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 63 37 15
2022 Communications or public affairs 29 71 10
2022 Administration and operations 59 41 40
2022 Human resources 52 48 25
2022 Financial management 57 43 20
2022 Procurement 47 53 10
2022 Information technology 46 54 125
2022 Policy 39 61 10
2022 Project management 52 48 40
2022 None of the above 54 46 25
2020 Security 44 56 16
2020 Administration and operations 43 57 40
2020 Human resources 49 51 21
2020 Procurement 53 47 22
2020 Information management 47 53 17
2020 Information technology 54 46 146
2020 Project management 59 41 28
2020 None of the above 35 65 25
2019 Administration and operations 57 43 43
2019 Human resources 51 49 21
2019 Financial management 53 47 19
2019 Information technology 51 49 162
2019 Project management 62 38 28
2019 None of the above 53 47 13
2018 Communications or public affairs 42 58 11
2018 Administration and operations 57 43 26
2018 Human resources 42 58 24
2018 Financial management 34 66 17
2018 Information technology 55 45 130

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 17 83 15
2022 Communications or public affairs 36 64 10
2022 Administration and operations 39 61 40
2022 Human resources 51 49 25
2022 Financial management 19 81 20
2022 Procurement 45 55 10
2022 Information technology 32 68 125
2022 Policy 22 78 10
2022 Project management 46 54 40
2022 None of the above 23 77 25
2020 Security 32 68 16
2020 Administration and operations 34 66 40
2020 Human resources 39 61 21
2020 Information management 29 71 17
2020 Information technology 31 69 146
2020 Project management 42 58 28
2019 Administration and operations 18 82 43
2019 Human resources 24 76 21
2019 Financial management 31 69 19
2019 Information management 45 55 11
2019 Information technology 38 62 162
2019 Project management 32 68 28
2018 Administration and operations 32 68 26
2018 Information technology 31 69 130
2018 Project management 38 62 19

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 0 100 40
2022 Human resources 0 100 25
2022 Financial management 5 95 20
2022 Procurement 0 100 10
2022 Information technology 0 100 125
2022 Policy 0 100 10
2022 Project management 0 100 40
2022 None of the above 0 100 25
2020 Communications or public affairs 0 100 10
2020 Security 0 100 16
2020 Administration and operations 0 100 40
2020 Procurement 0 100 22
2020 Information management 0 100 17
2020 Project management 0 100 28
2020 None of the above 0 100 25
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Administration and operations 0 100 43
2019 Human resources 0 100 21
2019 Financial management 0 100 19
2019 Information management 0 100 11
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 11
2018 Human resources 0 100 24
2018 Financial management 0 100 17
2018 Project management 0 100 19

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 10 90 10
2022 Administration and operations 4 96 40
2022 Human resources 8 92 25
2022 Financial management 0 100 20
2022 Procurement 0 100 10
2022 Information technology 1 99 125
2022 Policy 6 94 10
2022 Project management 0 100 40
2022 None of the above 0 100 25
2020 Communications or public affairs 0 100 10
2020 Financial management 0 100 12
2020 Information technology 4 96 146
2019 Human resources 0 100 21
2019 Financial management 0 100 19
2019 Information management 0 100 11
2019 Information technology 4 96 162
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 11
2018 Information technology 9 91 130
2018 None of the above 47 53 13

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 15
2022 Communications or public affairs 19 81 10
2022 Administration and operations 7 93 40
2022 Human resources 16 84 25
2022 Financial management 11 89 20
2022 Procurement 9 91 10
2022 Information technology 11 89 125
2022 Policy 13 87 10
2022 Project management 13 87 40
2022 None of the above 8 92 25
2020 Information technology 8 92 146
2019 Communications or public affairs 0 100 10
2019 Financial management 0 100 19
2019 Information technology 12 88 162
2018 Administration and operations 0 100 26
2018 Information technology 11 89 130
2018 Project management 0 100 19

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 40 60 15
2022 Communications or public affairs 68 32 10
2022 Administration and operations 47 53 40
2022 Human resources 58 42 25
2022 Financial management 31 69 20
2022 Procurement 55 45 10
2022 Information technology 48 52 125
2022 Policy 72 28 10
2022 Project management 61 39 40
2022 None of the above 59 41 25
2020 Security 36 64 16
2020 Administration and operations 33 67 40
2020 Human resources 67 33 21
2020 Financial management 51 49 12
2020 Procurement 42 58 22
2020 Information management 52 48 17
2020 Information technology 52 48 146
2020 Project management 60 40 28
2020 None of the above 31 69 25
2019 Administration and operations 56 44 43
2019 Human resources 37 63 21
2019 Financial management 53 47 19
2019 Information management 45 55 11
2019 Information technology 50 50 162
2019 Project management 59 41 28
2019 None of the above 64 36 13
2018 Administration and operations 63 37 26
2018 Human resources 47 53 24
2018 Financial management 53 47 17
2018 Information technology 52 48 130
2018 Project management 57 43 19

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 29 71 40
2022 Human resources 25 75 25
2022 Financial management 16 84 20
2022 Procurement 17 83 10
2022 Information technology 21 79 125
2022 Policy 7 93 10
2022 Project management 25 75 40
2022 None of the above 21 79 25
2020 Administration and operations 17 83 40
2020 Human resources 41 59 21
2020 Information technology 23 77 146
2020 Project management 22 78 28
2020 None of the above 24 76 25
2019 Administration and operations 30 70 43
2019 Human resources 28 72 21
2019 Financial management 32 68 19
2019 Information technology 21 79 162
2019 Project management 17 83 28
2018 Administration and operations 31 69 26
2018 Financial management 40 60 17
2018 Information technology 21 79 130
2018 None of the above 46 54 13

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 27 73 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 6 94 40
2022 Human resources 3 97 25
2022 Financial management 0 100 20
2022 Procurement 16 84 10
2022 Information technology 13 87 125
2022 Policy 15 85 10
2022 Project management 9 91 40
2022 None of the above 29 71 25
2020 Security 31 69 16
2020 Administration and operations 18 82 40
2020 Human resources 24 76 21
2020 Financial management 0 100 12
2020 Information technology 12 88 146
2020 None of the above 26 74 25
2019 Security 0 100 10
2019 Administration and operations 25 75 43
2019 Information technology 13 87 162
2019 Project management 21 79 28
2019 None of the above 0 100 13
2018 Information technology 15 85 130

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 39 61 15
2022 Communications or public affairs 61 39 10
2022 Administration and operations 70 30 40
2022 Human resources 64 36 25
2022 Financial management 68 32 20
2022 Procurement 57 43 10
2022 Information technology 50 50 125
2022 Policy 74 26 10
2022 Project management 61 39 40
2022 None of the above 54 46 25
2020 Security 49 51 16
2020 Administration and operations 56 44 40
2020 Human resources 61 39 21
2020 Procurement 43 57 22
2020 Information management 52 48 17
2020 Information technology 47 53 146
2020 Project management 57 43 28
2020 None of the above 69 31 25
2019 Administration and operations 63 37 43
2019 Human resources 57 43 21
2019 Financial management 58 42 19
2019 Information technology 54 46 160
2019 Project management 56 44 28
2019 None of the above 52 48 13
2018 Administration and operations 61 39 26
2018 Human resources 60 40 24
2018 Financial management 62 38 17
2018 Information technology 57 43 130
2018 Project management 76 24 19

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 15
2022 Communications or public affairs 25 75 10
2022 Administration and operations 37 63 40
2022 Human resources 12 88 25
2022 Financial management 41 59 20
2022 Procurement 22 78 10
2022 Information technology 20 80 125
2022 Policy 21 79 10
2022 Project management 34 66 40
2022 None of the above 28 72 25
2020 Administration and operations 27 73 40
2020 Human resources 37 63 21
2020 Procurement 35 65 22
2020 Information management 29 71 17
2020 Information technology 28 72 146
2020 Project management 17 83 28
2019 Administration and operations 36 64 43
2019 Financial management 32 68 19
2019 Information technology 28 72 160
2019 Project management 22 78 28
2018 Administration and operations 24 76 26
2018 Information technology 30 70 130
2018 Project management 24 76 19

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 15
2022 Communications or public affairs 17 83 10
2022 Administration and operations 5 95 40
2022 Human resources 5 95 25
2022 Financial management 5 95 20
2022 Procurement 7 93 10
2022 Information technology 4 96 125
2022 Policy 0 100 10
2022 Project management 11 89 40
2022 None of the above 23 77 25
2020 Communications or public affairs 0 100 10
2020 Information technology 10 90 146
2019 Administration and operations 15 85 43
2019 Information technology 12 88 160
2018 Human resources 0 100 24
2018 Financial management 0 100 17
2018 Information technology 8 92 130

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 26 74 10
2022 Administration and operations 16 84 40
2022 Human resources 7 93 25
2022 Financial management 11 89 20
2022 Procurement 9 91 10
2022 Information technology 11 89 125
2022 Policy 14 86 10
2022 Project management 15 85 40
2022 None of the above 4 96 25
2020 Communications or public affairs 0 100 10
2020 Information management 35 65 17
2020 Information technology 12 88 146
2019 Communications or public affairs 0 100 10
2019 Administration and operations 20 80 43
2019 Information technology 15 85 160
2018 Communications or public affairs 0 100 11
2018 Administration and operations 27 73 26
2018 Information technology 19 81 130

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 15
2022 Communications or public affairs 26 74 10
2022 Administration and operations 12 88 40
2022 Human resources 18 82 25
2022 Financial management 9 91 20
2022 Procurement 9 91 10
2022 Information technology 6 94 125
2022 Policy 22 78 10
2022 Project management 8 92 40
2022 None of the above 7 93 25
2020 Administration and operations 12 88 40
2020 Human resources 0 100 21
2020 Procurement 0 100 22
2020 Information management 29 71 17
2020 Information technology 7 93 146
2019 Information technology 14 86 160
2018 Communications or public affairs 0 100 11
2018 Human resources 0 100 24
2018 Information technology 7 93 130

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 15
2022 Communications or public affairs 9 91 10
2022 Administration and operations 5 95 40
2022 Human resources 6 94 25
2022 Financial management 0 100 20
2022 Procurement 7 93 10
2022 Information technology 7 93 125
2022 Policy 0 100 10
2022 Project management 7 93 40
2022 None of the above 0 100 25
2020 Communications or public affairs 0 100 10
2020 Security 0 100 16
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2020 Information technology 5 95 146
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Financial management 0 100 19
2019 Information management 0 100 11
2019 Information technology 6 94 160
2019 None of the above 0 100 13
2018 Financial management 0 100 17
2018 Information technology 6 94 130
2018 None of the above 0 100 13

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 11 89 40
2022 Human resources 2 98 25
2022 Financial management 6 94 20
2022 Procurement 0 100 10
2022 Information technology 10 90 125
2022 Policy 20 80 10
2022 Project management 12 88 40
2022 None of the above 8 92 25
2020 Communications or public affairs 0 100 10
2020 Administration and operations 12 88 40
2020 Information technology 13 87 146
2019 Administration and operations 15 85 43
2019 Human resources 0 100 21
2019 Information management 0 100 11
2019 Information technology 16 84 160
2018 Information technology 19 81 130
2018 None of the above 0 100 13

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 15
2022 Communications or public affairs 8 92 10
2022 Administration and operations 26 74 40
2022 Human resources 20 80 25
2022 Financial management 17 83 20
2022 Procurement 18 82 10
2022 Information technology 16 84 125
2022 Policy 15 85 10
2022 Project management 19 81 40
2022 None of the above 12 88 25
2020 Communications or public affairs 0 100 10
2020 Administration and operations 13 87 40
2020 Information technology 10 90 146
2020 Project management 26 74 28
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Administration and operations 18 82 43
2019 Information technology 13 87 160
2018 Communications or public affairs 0 100 11
2018 Administration and operations 20 80 26
2018 Information technology 14 86 130

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 15
2022 Communications or public affairs 22 78 10
2022 Administration and operations 19 81 40
2022 Human resources 22 78 25
2022 Financial management 20 80 20
2022 Procurement 17 83 10
2022 Information technology 35 65 125
2022 Policy 10 90 10
2022 Project management 24 76 40
2022 None of the above 25 75 25
2020 Administration and operations 25 75 40
2020 Procurement 38 62 22
2020 Information technology 30 70 146
2020 Project management 26 74 28
2020 None of the above 24 76 25
2019 Administration and operations 24 76 43
2019 Human resources 24 76 21
2019 Information technology 25 75 160
2019 Project management 34 66 28
2018 Administration and operations 20 80 26
2018 Human resources 28 72 24
2018 Information technology 24 76 130
2018 Project management 0 100 19

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 15
2022 Communications or public affairs 8 92 10
2022 Administration and operations 15 85 35
2022 Human resources 11 89 25
2022 Financial management 11 89 20
2022 Procurement 10 90 10
2022 Information technology 7 93 115
2022 Policy 23 77 10
2022 Project management 7 93 35
2022 None of the above 11 89 25
2020 Communications or public affairs 0 100 10
2020 Information technology 11 89 138
2019 Security 0 100 10
2019 Information management 0 100 11
2019 Information technology 11 89 151
2018 Administration and operations 22 78 23
2018 Information technology 7 93 122

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 16 84 10
2022 Administration and operations 15 85 35
2022 Human resources 21 79 25
2022 Financial management 25 75 20
2022 Procurement 46 54 10
2022 Information technology 19 81 115
2022 Policy 15 85 10
2022 Project management 8 92 35
2022 None of the above 23 77 25
2020 Financial management 0 100 12
2020 Procurement 31 69 22
2020 Information technology 13 87 138
2019 Security 0 100 10
2019 Financial management 26 74 19
2019 Information technology 16 84 151
2019 None of the above 0 100 13
2018 Administration and operations 22 78 23
2018 Information technology 16 84 122

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 15
2022 Communications or public affairs 16 84 10
2022 Administration and operations 12 88 35
2022 Human resources 0 100 25
2022 Financial management 15 85 20
2022 Procurement 8 92 10
2022 Information technology 8 92 115
2022 Policy 6 94 10
2022 Project management 5 95 35
2022 None of the above 0 100 25
2020 Information technology 12 88 138
2019 Security 0 100 10
2019 Information technology 12 88 151
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 10
2018 Information technology 10 90 122
2018 None of the above 0 100 13

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 15
2022 Communications or public affairs 8 92 10
2022 Administration and operations 11 89 35
2022 Human resources 4 96 25
2022 Financial management 5 95 20
2022 Procurement 0 100 10
2022 Information technology 4 96 115
2022 Policy 0 100 10
2022 Project management 2 98 35
2022 None of the above 3 97 25
2020 Security 0 100 16
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2020 Information technology 7 93 138
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Information technology 6 94 151
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 10
2018 Information technology 6 94 122

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 18 82 35
2022 Human resources 14 86 25
2022 Financial management 6 94 20
2022 Procurement 21 79 10
2022 Information technology 5 95 115
2022 Policy 46 54 10
2022 Project management 9 91 35
2022 None of the above 11 89 25
2020 Financial management 0 100 12
2020 Information technology 11 89 138
2019 Security 0 100 10
2019 Information technology 11 89 151
2018 Financial management 0 100 17
2018 Information technology 9 91 122

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 8 92 10
2022 Administration and operations 20 80 35
2022 Human resources 6 94 25
2022 Financial management 6 94 20
2022 Procurement 22 78 10
2022 Information technology 7 93 115
2022 Policy 0 100 10
2022 Project management 12 88 35
2022 None of the above 3 97 25
2020 Procurement 0 100 22
2020 Information technology 7 93 138
2019 Communications or public affairs 0 100 10
2019 Information management 0 100 11
2019 Information technology 6 94 151
2019 None of the above 0 100 13
2018 Financial management 0 100 17
2018 Information technology 7 93 122

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 15
2022 Communications or public affairs 18 82 10
2022 Administration and operations 25 75 35
2022 Human resources 12 88 25
2022 Financial management 39 61 20
2022 Procurement 20 80 10
2022 Information technology 16 84 115
2022 Policy 54 46 10
2022 Project management 25 75 35
2022 None of the above 29 71 25
2020 Security 30 70 16
2020 Information technology 14 86 138
2019 Financial management 27 73 19
2019 Information technology 17 83 151
2018 Administration and operations 25 75 23
2018 Information technology 20 80 122
2018 Project management 30 70 18

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 19 81 35
2022 Human resources 34 66 25
2022 Financial management 0 100 20
2022 Procurement 9 91 10
2022 Information technology 15 85 115
2022 Policy 10 90 10
2022 Project management 20 80 35
2022 None of the above 11 89 25
2020 Financial management 0 100 12
2020 Procurement 27 73 22
2020 Information technology 11 89 138
2019 Information technology 15 85 151
2018 Communications or public affairs 0 100 10
2018 Administration and operations 0 100 23
2018 Information technology 14 86 122

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 11 89 10
2022 Administration and operations 14 86 35
2022 Human resources 15 85 25
2022 Financial management 11 89 20
2022 Procurement 18 82 10
2022 Information technology 18 82 115
2022 Policy 10 90 10
2022 Project management 17 83 35
2022 None of the above 12 88 25
2020 Information technology 18 82 138
2019 Communications or public affairs 0 100 10
2019 Financial management 32 68 19
2019 Information technology 14 86 151
2018 Information technology 8 92 122

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 15
2022 Communications or public affairs 21 79 10
2022 Administration and operations 40 60 35
2022 Human resources 33 67 25
2022 Financial management 21 79 20
2022 Procurement 18 82 10
2022 Information technology 31 69 115
2022 Policy 28 72 10
2022 Project management 20 80 35
2022 None of the above 24 76 25
2020 Security 29 71 16
2020 Procurement 37 63 22
2020 Information technology 30 70 138
2019 Financial management 37 63 19
2019 Information management 46 54 11
2019 Information technology 33 67 151
2019 None of the above 37 63 13
2018 Administration and operations 40 60 23
2018 Financial management 33 67 17
2018 Information technology 30 70 122

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 6 94 35
2022 Human resources 10 90 25
2022 Financial management 11 89 20
2022 Procurement 19 81 10
2022 Information technology 8 92 115
2022 Policy 0 100 10
2022 Project management 5 95 35
2022 None of the above 8 92 25
2020 Information technology 9 91 138
2019 Communications or public affairs 0 100 10
2019 Information technology 11 89 151
2018 Information technology 9 91 122

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 22 78 15
2022 Communications or public affairs 54 46 10
2022 Administration and operations 55 45 35
2022 Human resources 44 56 25
2022 Financial management 32 68 20
2022 Procurement 18 82 10
2022 Information technology 38 62 115
2022 Policy 37 63 10
2022 Project management 44 56 35
2022 None of the above 28 72 25
2020 Communications or public affairs 49 51 10
2020 Security 60 40 16
2020 Financial management 42 58 12
2020 Procurement 38 62 22
2020 Information technology 46 54 138
2019 Financial management 48 52 19
2019 Information technology 48 52 151
2019 None of the above 50 50 13
2018 Administration and operations 51 49 23
2018 Human resources 46 54 23
2018 Financial management 71 29 17
2018 Information technology 52 48 122
2018 Project management 35 65 18

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 0 100 35
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Procurement 10 90 10
2022 Information technology 2 98 115
2022 Policy 0 100 10
2022 Project management 5 95 35
2022 None of the above 4 96 25
2020 Communications or public affairs 0 100 10
2020 Financial management 0 100 12
2020 Procurement 0 100 22
2019 Communications or public affairs 0 100 10
2019 Security 0 100 10
2019 Information management 0 100 11
2019 None of the above 0 100 13
2018 Communications or public affairs 0 100 10
2018 Administration and operations 0 100 23
2018 Financial management 0 100 17

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 66 34 15
2022 Communications or public affairs 59 41 10
2022 Administration and operations 62 38 35
2022 Human resources 36 64 25
2022 Financial management 21 79 20
2022 Procurement 50 50 10
2022 Information technology 62 38 115
2022 Policy 35 65 10
2022 Project management 41 59 35
2022 None of the above 35 65 25
2020 Security 54 46 16
2020 Financial management 42 58 12
2020 Procurement 41 59 22
2020 Information technology 62 38 138
2019 Communications or public affairs 44 56 10
2019 Financial management 53 47 19
2019 Information technology 49 51 151
2018 Communications or public affairs 49 51 10
2018 Administration and operations 51 49 23
2018 Human resources 61 39 23
2018 Information technology 57 43 122
2018 Project management 45 55 18
2018 None of the above 52 48 13

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 10
2022 Administration and operations 2 98 35
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Procurement 0 100 10
2022 Information technology 2 98 115
2022 Policy 0 100 10
2022 Project management 0 100 35
2022 None of the above 0 100 25

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 15
2022 Communications or public affairs 9 91 10
2022 Administration and operations 13 87 35
2022 Human resources 9 91 25
2022 Financial management 11 89 20
2022 Procurement 17 83 10
2022 Information technology 21 79 115
2022 Policy 0 100 10
2022 Project management 18 82 35
2022 None of the above 29 71 25
2020 Information technology 9 91 138
2019 Security 0 100 10
2019 Information technology 18 82 151
2018 Communications or public affairs 0 100 10
2018 Financial management 0 100 17
2018 Information technology 15 85 122
2018 Project management 25 75 18

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 8 15 2 2 38 11 63 8 110
2022 Communications or public affairs 6 10 21 3 3 46 11 36 15 80
2022 Security 16 12 12 3 3 43 11 61 13 125
2022 Science and technology 14 6 16 1 1 40 22 51 6 70
2022 Administration and operations 20 11 13 4 2 37 15 63 11 375
2022 Human resources 16 12 16 2 4 35 16 57 12 280
2022 Financial management 21 12 7 0 2 48 10 79 5 175
2022 Procurement 17 11 10 3 2 45 11 65 13 125
2022 Materiel management 17 14 11 2 0 46 11 70 5 35
2022 Information management 15 15 14 1 2 35 18 62 7 105
2022 Information technology 20 11 12 3 2 40 12 65 10 2105
2022 Data sciences 24 8 12 0 2 29 25 68 5 35
2022 Policy 9 19 7 4 7 48 6 61 25 50
2022 Project management 17 12 12 4 6 32 17 57 19 300
2022 None of the above 16 8 17 1 8 40 11 47 17 145
2020 Client contact centre 21 14 11 1 0 27 25 73 3 62
2020 Communications or public affairs 15 16 15 7 4 31 11 54 19 85
2020 Access to information and privacy 10 21 19 0 0 35 15 61 0 19
2020 Security 24 15 19 3 3 29 8 61 9 118
2020 Science and technology 30 26 14 2 1 24 3 76 5 76
2020 Administration and operations 26 16 16 3 3 27 8 65 10 385
2020 Human resources 29 15 10 3 2 32 8 74 9 267
2020 Financial management 18 16 15 2 2 33 14 64 8 209
2020 Procurement 26 14 15 4 3 25 13 64 12 145
2020 Real property 27 7 25 2 0 29 11 56 3 45
2020 Materiel management 18 27 5 8 0 31 11 78 14 26
2020 Information management 25 14 15 3 5 30 7 62 14 113
2020 Information technology 22 16 17 4 2 31 8 62 9 1930
2020 Internal audit 27 13 31 0 0 30 0 56 0 17
2020 Data sciences 20 19 25 0 4 19 14 57 6 26
2020 Policy 9 14 28 9 10 26 4 32 28 55
2020 Project management 24 12 20 4 7 25 9 54 16 243
2020 Other services to the public 26 11 28 0 7 18 9 52 9 25
2020 None of the above 19 14 18 8 3 25 12 52 18 178
2019 Client contact centre 28 12 18 4 0 27 11 65 6 78
2019 Communications or public affairs 19 15 21 3 5 30 5 54 13 86
2019 Access to information and privacy 5 6 46 5 5 27 7 16 15 18
2019 Security 21 9 26 3 4 25 11 47 12 131
2019 Science and technology 23 18 26 1 1 21 9 59 4 69
2019 Administration and operations 23 12 21 5 6 21 12 52 17 313
2019 Human resources 23 17 16 3 5 28 9 63 12 193
2019 Financial management 19 12 16 7 2 33 12 57 15 168
2019 Procurement 29 14 17 3 2 20 15 66 8 100
2019 Real property 27 20 30 0 0 16 7 61 0 43
2019 Materiel management 12 17 30 0 11 18 11 41 16 17
2019 Information management 25 13 19 10 4 24 4 53 20 92
2019 Information technology 20 15 20 4 3 29 9 57 11 1824
2019 Internal audit 21 7 15 8 0 37 13 54 15 12
2019 Data sciences 41 18 14 4 0 18 4 76 5 22
2019 Policy 7 25 19 4 6 34 6 52 17 44
2019 Project management 18 16 23 4 4 25 11 53 11 230
2019 Other services to the public 17 13 6 0 13 40 10 61 26 21
2019 None of the above 17 11 23 3 5 29 11 48 14 147
2018 Client contact centre 8 9 29 2 4 39 10 32 12 48
2018 Communications or public affairs 10 12 26 8 5 33 5 36 22 80
2018 Security 16 17 29 3 4 24 8 48 10 118
2018 Science and technology 6 21 32 3 6 21 12 39 13 33
2018 Administration and operations 23 11 26 4 4 25 7 50 12 238
2018 Human resources 21 19 17 7 5 23 8 57 17 170
2018 Financial management 17 15 21 6 4 25 13 50 15 130
2018 Procurement 23 13 19 4 7 24 10 54 17 70
2018 Real property 20 8 32 8 3 23 6 40 15 38
2018 Materiel management 17 29 15 0 0 39 0 76 0 13
2018 Information management 20 14 28 3 4 25 6 49 10 70
2018 Information technology 17 15 23 4 4 31 7 52 12 1400
2018 Internal audit 26 6 17 6 0 46 0 59 10 18
2018 Data sciences 24 21 20 0 9 15 11 61 12 12
2018 Policy 18 7 31 5 3 25 12 39 13 25
2018 Project management 15 12 26 4 4 33 5 45 13 149
2018 Other services to the public 25 26 20 7 0 17 5 66 9 15
2018 None of the above 15 13 21 3 4 36 8 50 14 88

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 26 17 2 2 18 3 74 4 110
2022 Communications or public affairs 14 30 20 6 2 27 1 60 11 80
2022 Security 35 25 13 1 3 18 6 78 5 125
2022 Science and technology 33 22 12 5 0 23 5 76 7 70
2022 Administration and operations 36 27 11 3 2 16 4 80 7 375
2022 Human resources 35 31 13 2 3 14 2 79 6 285
2022 Financial management 40 30 7 0 2 19 1 88 3 175
2022 Procurement 36 20 13 4 2 24 2 75 7 125
2022 Real property 38 40 5 0 0 10 6 94 0 15
2022 Materiel management 34 28 7 0 0 26 6 90 0 35
2022 Information management 37 28 14 1 2 17 1 79 4 105
2022 Information technology 37 29 11 3 2 15 3 80 6 2110
2022 Internal audit 29 13 23 4 0 30 0 60 6 20
2022 Data sciences 48 31 9 3 0 5 4 87 3 35
2022 Policy 31 28 19 6 5 11 0 67 12 50
2022 Project management 34 31 11 5 3 14 2 77 10 300
2022 Other services to the public 34 31 14 6 0 15 0 77 7 20
2022 None of the above 32 25 12 3 7 17 4 72 13 145
2020 Client contact centre 37 27 12 4 0 13 6 79 5 63
2020 Communications or public affairs 26 24 17 9 4 18 1 62 17 84
2020 Access to information and privacy 45 40 5 0 0 10 0 94 0 19
2020 Security 34 30 18 3 2 12 1 74 5 119
2020 Science and technology 45 38 6 1 3 7 0 89 4 76
2020 Administration and operations 43 28 13 2 3 10 1 80 5 385
2020 Human resources 44 25 10 3 2 14 2 82 6 268
2020 Financial management 35 33 13 3 1 13 3 80 5 208
2020 Procurement 41 22 13 6 3 12 3 74 10 145
2020 Real property 50 24 21 0 0 2 3 78 0 44
2020 Materiel management 41 31 8 5 0 8 8 85 5 26
2020 Information management 43 26 9 5 5 11 1 79 11 113
2020 Information technology 37 31 16 3 2 10 1 77 6 1928
2020 Internal audit 28 60 13 0 0 0 0 87 0 17
2020 Data sciences 38 34 25 0 0 3 0 75 0 26
2020 Policy 19 41 18 5 9 5 3 65 15 55
2020 Project management 41 24 14 4 6 9 2 73 11 243
2020 Other services to the public 53 21 12 3 4 4 3 80 7 25
2020 None of the above 38 23 16 7 5 10 2 69 13 178
2019 Client contact centre 36 25 18 5 0 15 1 73 6 78
2019 Communications or public affairs 38 28 18 5 3 8 0 72 8 86
2019 Access to information and privacy 5 31 34 0 0 17 14 51 0 18
2019 Security 34 29 17 3 4 12 1 72 9 132
2019 Science and technology 34 32 22 4 1 5 1 71 6 69
2019 Administration and operations 38 22 19 5 4 10 1 68 10 313
2019 Human resources 39 27 15 2 4 10 2 76 7 194
2019 Financial management 37 27 12 5 1 17 2 79 7 168
2019 Procurement 44 22 22 1 2 10 0 73 3 99
2019 Real property 42 37 14 0 0 5 2 85 0 42
2019 Materiel management 30 23 24 0 11 12 0 60 13 17
2019 Information management 47 18 17 10 1 7 0 70 12 92
2019 Information technology 35 30 17 3 2 12 1 74 6 1825
2019 Internal audit 55 8 23 0 0 14 0 73 0 12
2019 Data sciences 45 30 5 4 0 15 0 89 5 22
2019 Policy 24 40 8 12 4 12 0 72 19 44
2019 Project management 31 30 18 4 3 11 3 71 8 229
2019 Other services to the public 46 21 3 5 8 17 0 81 16 21
2019 None of the above 33 16 24 4 3 19 2 61 9 146
2018 Client contact centre 24 25 24 2 4 19 2 62 7 49
2018 Communications or public affairs 16 36 30 7 1 10 0 58 9 80
2018 Security 26 34 24 3 3 9 0 67 7 119
2018 Science and technology 18 38 24 0 6 12 3 65 7 33
2018 Administration and operations 33 23 23 3 3 13 1 66 7 238
2018 Human resources 31 36 14 4 6 7 2 74 11 170
2018 Financial management 24 31 25 4 4 11 2 62 9 129
2018 Procurement 40 24 17 6 5 8 0 69 12 70
2018 Real property 37 24 18 8 5 8 0 66 15 38
2018 Materiel management 25 29 15 7 0 25 0 71 9 13
2018 Information management 35 20 21 9 3 11 1 63 13 70
2018 Information technology 29 29 22 4 3 12 1 67 7 1402
2018 Internal audit 45 22 17 0 0 16 0 80 0 18
2018 Data sciences 28 48 17 0 0 6 0 82 0 12
2018 Policy 37 39 14 0 0 11 0 85 0 25
2018 Project management 25 33 20 2 4 14 1 69 7 149
2018 Other services to the public 36 26 13 5 7 12 0 72 13 15
2018 None of the above 27 24 20 2 3 21 3 67 7 88
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 110
2022 Security 5 95 125
2022 Science and technology 9 91 70
2022 Administration and operations 7 93 375
2022 Human resources 6 94 285
2022 Financial management 5 95 175
2022 Procurement 5 95 125
2022 Real property 0 100 15
2022 Information management 8 92 105
2022 Information technology 6 94 2110
2022 Policy 17 83 50
2022 Project management 12 88 300
2022 Other services to the public 0 100 20
2022 None of the above 11 89 145
2020 Client contact centre 10 90 63
2020 Access to information and privacy 0 100 19
2020 Security 8 92 119
2020 Administration and operations 6 94 385
2020 Human resources 6 94 265
2020 Financial management 6 94 209
2020 Procurement 6 94 144
2020 Materiel management 0 100 26
2020 Information management 6 94 113
2020 Information technology 6 94 1932
2020 Policy 10 90 55
2020 Project management 9 91 243
2020 Other services to the public 0 100 25
2020 None of the above 10 90 178
2019 Client contact centre 6 94 77
2019 Communications or public affairs 9 91 86
2019 Access to information and privacy 0 100 18
2019 Security 5 95 132
2019 Administration and operations 5 95 312
2019 Human resources 7 93 194
2019 Financial management 7 93 169
2019 Procurement 5 95 100
2019 Real property 0 100 43
2019 Information management 8 92 92
2019 Information technology 5 95 1823
2019 Internal audit 0 100 12
2019 Data sciences 0 100 22
2019 Policy 13 87 44
2019 Project management 11 89 229
2019 None of the above 4 96 147
2018 Security 9 91 118
2018 Administration and operations 8 92 238
2018 Human resources 6 94 170
2018 Financial management 12 88 129
2018 Procurement 10 90 69
2018 Materiel management 0 100 13
2018 Information management 9 91 70
2018 Information technology 5 95 1396
2018 Internal audit 0 100 18
2018 Data sciences 0 100 12
2018 Policy 0 100 25
2018 Project management 9 91 150

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 37 63 10
2022 Administration and operations 41 59 25
2022 Human resources 49 51 15
2022 Financial management 28 72 10
2022 Information management 20 80 10
2022 Information technology 21 79 120
2022 Project management 31 69 35
2022 None of the above 35 65 20
2020 Administration and operations 31 69 23
2020 Human resources 61 39 16
2020 Information technology 32 68 111
2020 Project management 29 71 22
2020 None of the above 54 46 17
2019 Administration and operations 38 62 16
2019 Information technology 36 64 94
2019 Project management 27 73 23
2018 Administration and operations 57 43 19
2018 Financial management 42 58 15
2018 Information technology 32 68 68

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 64 36 10
2022 Administration and operations 68 32 25
2022 Human resources 66 34 15
2022 Financial management 100 0 10
2022 Information management 69 31 10
2022 Information technology 59 41 120
2022 Project management 70 30 35
2022 None of the above 77 23 20
2020 Human resources 66 34 16
2020 Information technology 68 32 111
2020 None of the above 72 28 17
2019 Information technology 73 27 94
2019 Project management 67 33 23
2018 Administration and operations 64 36 19
2018 Information technology 78 22 68

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 4 96 25
2022 Human resources 6 94 15
2022 Financial management 20 80 10
2022 Information management 9 91 10
2022 Information technology 3 97 120
2022 Project management 2 98 35
2022 None of the above 6 94 20
2020 Security 0 100 10
2020 Human resources 0 100 16
2020 Information technology 5 95 111
2020 Project management 0 100 22
2019 Human resources 0 100 13
2018 Administration and operations 0 100 19
2018 Human resources 0 100 10

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 1 99 120
2022 Project management 0 100 35
2022 None of the above 0 100 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Human resources 0 100 16
2020 Financial management 0 100 13
2020 Information technology 0 100 111
2020 Project management 0 100 22
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Financial management 0 100 12
2019 Information technology 0 100 94
2019 Project management 0 100 23
2018 Security 0 100 10
2018 Administration and operations 0 100 19
2018 Human resources 0 100 10
2018 Information technology 0 100 68
2018 Project management 0 100 13

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 10
2022 Administration and operations 12 88 25
2022 Human resources 7 93 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 14 86 120
2022 Project management 6 94 35
2022 None of the above 12 88 20
2020 Information technology 11 89 111
2020 Project management 0 100 22
2019 Administration and operations 0 100 16
2019 Information technology 13 87 94
2018 Information technology 9 91 68

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 9 91 10
2022 Information technology 4 96 120
2022 Project management 5 95 35
2022 None of the above 6 94 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Human resources 0 100 16
2020 Project management 0 100 22
2019 Administration and operations 0 100 16
2019 Financial management 0 100 12
2019 Information technology 6 94 94
2018 Administration and operations 0 100 19
2018 Financial management 0 100 15

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 9 91 25
2022 Human resources 8 92 15
2022 Financial management 0 100 10
2022 Information management 11 89 10
2022 Information technology 33 67 120
2022 Project management 23 77 35
2022 None of the above 24 76 20
2020 Information technology 16 84 111
2019 Information technology 15 85 94
2018 Administration and operations 0 100 19
2018 Information technology 9 91 68

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 10
2022 Administration and operations 17 83 25
2022 Human resources 9 91 15
2022 Financial management 37 63 10
2022 Information management 0 100 10
2022 Information technology 23 77 120
2022 Project management 20 80 35
2022 None of the above 16 84 20
2020 Administration and operations 31 69 23
2020 Human resources 36 64 16
2020 Financial management 39 61 13
2020 Information technology 27 73 111
2020 Project management 21 79 22
2019 Administration and operations 32 68 16
2019 Information technology 23 77 93
2018 Financial management 44 56 15
2018 Information technology 14 86 68
2018 Project management 0 100 13

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 12 88 25
2022 Human resources 15 85 15
2022 Financial management 17 83 10
2022 Information management 17 83 10
2022 Information technology 23 77 120
2022 Project management 21 79 35
2022 None of the above 10 90 20
2020 Administration and operations 36 64 23
2020 Human resources 30 70 16
2020 Information technology 23 77 111
2019 Information technology 25 75 93
2019 Project management 39 61 23
2018 Security 50 50 10
2018 Administration and operations 26 74 19
2018 Financial management 45 55 15
2018 Information technology 23 77 68

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 10
2022 Administration and operations 7 93 25
2022 Human resources 9 91 15
2022 Financial management 17 83 10
2022 Information management 17 83 10
2022 Information technology 19 81 120
2022 Project management 5 95 35
2022 None of the above 20 80 20
2020 Administration and operations 21 79 23
2020 Information technology 13 87 111
2019 Information technology 13 87 93
2018 Security 0 100 10
2018 Human resources 0 100 10
2018 Information technology 10 90 68

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 3 97 25
2022 Human resources 20 80 15
2022 Financial management 8 92 10
2022 Information management 0 100 10
2022 Information technology 10 90 120
2022 Project management 6 94 35
2022 None of the above 6 94 20
2020 Administration and operations 0 100 23
2020 Financial management 0 100 13
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Financial management 0 100 12
2018 Security 0 100 10
2018 Human resources 0 100 10
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 28 72 25
2022 Human resources 31 69 15
2022 Financial management 25 75 10
2022 Information management 20 80 10
2022 Information technology 15 85 120
2022 Project management 23 77 35
2022 None of the above 22 78 20
2020 Administration and operations 22 78 23
2020 Human resources 36 64 16
2020 Information technology 26 74 111
2020 Project management 27 73 22
2019 Administration and operations 32 68 16
2019 Information technology 27 73 93
2019 Project management 32 68 23
2018 Information technology 25 75 68

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 10
2022 Administration and operations 19 81 25
2022 Human resources 11 89 15
2022 Financial management 26 74 10
2022 Information management 30 70 10
2022 Information technology 27 73 120
2022 Project management 41 59 35
2022 None of the above 21 79 20
2020 Security 48 52 10
2020 Administration and operations 0 100 23
2020 Information technology 32 68 111
2020 Project management 38 62 22
2020 None of the above 51 49 17
2019 Administration and operations 32 68 16
2019 Information technology 33 67 93
2019 Project management 43 57 23
2018 Security 0 100 10
2018 Administration and operations 26 74 19
2018 Information technology 28 72 68

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 15 85 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 7 93 120
2022 Project management 3 97 35
2022 None of the above 0 100 20
2020 Security 0 100 10
2020 Financial management 0 100 13
2020 Information technology 5 95 111
2019 Administration and operations 0 100 16
2019 Financial management 0 100 12
2019 Information technology 8 92 93
2019 Project management 0 100 23
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 8 92 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 5 95 120
2022 Project management 0 100 35
2022 None of the above 0 100 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Human resources 0 100 16
2020 Financial management 0 100 13
2020 Project management 0 100 22
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Project management 0 100 23
2018 Security 0 100 10
2018 Administration and operations 0 100 19
2018 Human resources 0 100 10
2018 Financial management 0 100 15
2018 Information technology 0 100 68

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 18 82 15
2022 Financial management 19 81 10
2022 Information management 0 100 10
2022 Information technology 4 96 120
2022 Project management 3 97 35
2022 None of the above 0 100 20
2020 Administration and operations 0 100 23
2020 Information technology 5 95 111
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Information technology 10 90 93
2018 Security 0 100 10
2018 Human resources 0 100 10
2018 Financial management 0 100 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 10
2022 Administration and operations 19 81 25
2022 Human resources 21 79 15
2022 Financial management 9 91 10
2022 Information management 0 100 10
2022 Information technology 7 93 120
2022 Project management 3 97 35
2022 None of the above 27 73 20
2020 Information technology 7 93 111
2020 Project management 0 100 22
2019 Information technology 13 87 93
2018 Security 0 100 10
2018 Information technology 13 87 68

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 8 92 120
2022 Project management 6 94 35
2022 None of the above 6 94 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Human resources 0 100 16
2020 Financial management 0 100 13
2020 Information technology 0 100 111
2020 Project management 0 100 22
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Financial management 0 100 12
2019 Information technology 0 100 93
2019 Project management 0 100 23
2018 Security 0 100 10
2018 Human resources 0 100 10
2018 Financial management 0 100 15
2018 Information technology 0 100 68
2018 Project management 0 100 13

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 10
2022 Administration and operations 22 78 25
2022 Human resources 30 70 15
2022 Financial management 0 100 10
2022 Information management 29 71 10
2022 Information technology 18 82 120
2022 Project management 13 87 35
2022 None of the above 0 100 20
2020 Information technology 12 88 111
2019 Financial management 0 100 12
2019 Information technology 22 78 93
2019 Project management 25 75 23
2018 Information technology 23 77 68

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 0 100 120
2022 Project management 0 100 35
2022 None of the above 0 100 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Human resources 0 100 16
2020 Financial management 0 100 13
2020 Project management 0 100 22
2020 None of the above 0 100 17
2019 Administration and operations 0 100 16
2019 Human resources 0 100 13
2019 Financial management 0 100 12
2019 Project management 0 100 23
2018 Security 0 100 10
2018 Administration and operations 0 100 19
2018 Human resources 0 100 10
2018 Financial management 0 100 15
2018 Information technology 0 100 68
2018 Project management 0 100 13

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 67 33 10
2022 Administration and operations 10 90 25
2022 Human resources 25 75 15
2022 Financial management 44 56 10
2022 Information management 42 58 10
2022 Information technology 37 63 120
2022 Project management 42 58 35
2022 None of the above 56 44 20
2020 Security 0 100 10
2020 Administration and operations 31 69 23
2020 Information technology 27 73 111
2020 Project management 25 75 22
2019 Human resources 41 59 13
2019 Information technology 24 76 93
2019 Project management 20 80 23
2018 Information technology 27 73 68
2018 Project management 38 62 13

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 39 61 10
2022 Administration and operations 46 54 25
2022 Human resources 62 38 15
2022 Financial management 37 63 10
2022 Information management 10 90 10
2022 Information technology 33 67 120
2022 Project management 40 60 35
2022 None of the above 17 83 20
2020 Security 0 100 10
2020 Information technology 33 67 111
2020 Project management 36 64 22
2020 None of the above 42 58 17
2019 Human resources 57 43 13
2019 Financial management 42 58 12
2019 Information technology 26 74 92
2019 Project management 41 59 23
2018 Security 0 100 10
2018 Financial management 68 32 15
2018 Information technology 27 73 68
2018 Project management 38 62 13

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 18 82 10
2022 Administration and operations 29 71 25
2022 Human resources 31 69 15
2022 Financial management 9 91 10
2022 Information management 0 100 10
2022 Information technology 13 87 120
2022 Project management 23 77 35
2022 None of the above 17 83 20
2020 Information technology 13 87 111
2019 Information technology 18 82 92
2018 Information technology 18 82 68

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 4 96 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 7 93 120
2022 Project management 8 92 35
2022 None of the above 0 100 20
2020 Security 0 100 10
2020 Human resources 0 100 16
2020 Information technology 6 94 111
2019 Administration and operations 0 100 16
2019 Information technology 10 90 92
2018 Security 0 100 10

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 19 81 25
2022 Human resources 17 83 15
2022 Financial management 8 92 10
2022 Information management 0 100 10
2022 Information technology 15 85 120
2022 Project management 13 87 35
2022 None of the above 12 88 20
2020 Administration and operations 0 100 23
2020 Financial management 0 100 13
2020 Information technology 10 90 111
2019 Financial management 0 100 12
2019 Information technology 12 88 92
2019 Project management 21 79 23
2018 Information technology 13 87 68

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 15 85 25
2022 Human resources 5 95 15
2022 Financial management 8 92 10
2022 Information management 0 100 10
2022 Information technology 5 95 120
2022 Project management 9 91 35
2022 None of the above 6 94 20
2020 Security 0 100 10
2020 Human resources 0 100 16
2020 Information technology 5 95 111
2019 Human resources 0 100 13
2019 Financial management 0 100 12
2019 Information technology 8 92 92
2019 Project management 0 100 23
2018 Administration and operations 0 100 19
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 10
2022 Administration and operations 4 96 25
2022 Human resources 10 90 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 9 91 120
2022 Project management 5 95 35
2022 None of the above 6 94 20
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Financial management 0 100 13
2019 Financial management 0 100 12
2019 Information technology 5 95 92
2018 Security 0 100 10
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 10
2022 Administration and operations 10 90 25
2022 Human resources 14 86 15
2022 Financial management 10 90 10
2022 Information management 0 100 10
2022 Information technology 4 96 120
2022 Project management 10 90 35
2022 None of the above 6 94 20
2020 Administration and operations 0 100 23
2020 Financial management 0 100 13
2020 Information technology 7 93 111
2019 Information technology 8 92 92
2018 Security 0 100 10
2018 Administration and operations 0 100 19
2018 Information technology 7 93 68

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 10
2022 Administration and operations 12 88 25
2022 Human resources 16 84 15
2022 Financial management 20 80 10
2022 Information management 10 90 10
2022 Information technology 17 83 120
2022 Project management 6 94 35
2022 None of the above 12 88 20
2020 Human resources 0 100 16
2020 Information technology 9 91 111
2019 Information technology 8 92 92
2018 Administration and operations 0 100 19
2018 Financial management 0 100 15
2018 Information technology 7 93 68

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 46 54 10
2022 Administration and operations 47 53 25
2022 Human resources 24 76 15
2022 Financial management 54 46 10
2022 Information management 90 10 10
2022 Information technology 51 49 120
2022 Project management 44 56 35
2022 None of the above 66 34 20
2020 Human resources 36 64 16
2020 Financial management 55 45 13
2020 Information technology 51 49 111
2020 Project management 50 50 22
2020 None of the above 43 57 17
2019 Administration and operations 51 49 16
2019 Information technology 56 44 92
2019 Project management 51 49 23
2018 Administration and operations 64 36 19
2018 Information technology 51 49 68

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 4 96 25
2022 Human resources 6 94 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 5 95 110
2022 Project management 4 96 35
2022 None of the above 0 100 15
2020 Administration and operations 0 100 23
2018 Financial management 0 100 15
2018 Information technology 0 100 66

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 13 87 25
2022 Human resources 0 100 15
2022 Financial management 26 74 10
2022 Information management 20 80 10
2022 Information technology 8 92 110
2022 Project management 16 84 35
2022 None of the above 6 94 15
2019 Information technology 12 88 82
2018 Administration and operations 35 65 17
2018 Financial management 0 100 15
2018 Information technology 15 85 66

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 2 98 110
2022 Project management 5 95 35
2022 None of the above 0 100 15
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2018 Administration and operations 0 100 17
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 0 100 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 1 99 110
2022 Project management 8 92 35
2022 None of the above 0 100 15
2020 Security 0 100 10
2019 Financial management 0 100 11
2019 Information technology 0 100 82
2018 Financial management 0 100 15
2018 Information technology 0 100 66
2018 Project management 0 100 13

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 10
2022 Administration and operations 9 91 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 110
2022 Project management 2 98 35
2022 None of the above 0 100 15
2020 Security 0 100 10
2020 Financial management 0 100 13
2019 Financial management 0 100 11
2018 Administration and operations 0 100 17
2018 Financial management 0 100 15
2018 Information technology 0 100 66

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 16 84 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 110
2022 Project management 0 100 35
2022 None of the above 0 100 15
2020 Security 0 100 10
2020 Financial management 0 100 13
2019 Financial management 0 100 11
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 10
2022 Administration and operations 8 92 25
2022 Human resources 12 88 15
2022 Financial management 39 61 10
2022 Information management 10 90 10
2022 Information technology 9 91 110
2022 Project management 10 90 35
2022 None of the above 11 89 15
2019 Information technology 14 86 82
2018 Information technology 8 92 66

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 25 75 25
2022 Human resources 22 78 15
2022 Financial management 9 91 10
2022 Information management 9 91 10
2022 Information technology 8 92 110
2022 Project management 22 78 35
2022 None of the above 11 89 15
2020 Security 0 100 10
2019 Information technology 7 93 82
2018 Information technology 22 78 66

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 16 84 25
2022 Human resources 26 74 15
2022 Financial management 0 100 10
2022 Information management 9 91 10
2022 Information technology 12 88 110
2022 Project management 13 87 35
2022 None of the above 0 100 15
2019 Information technology 10 90 82
2018 Financial management 35 65 15
2018 Information technology 17 83 66
2018 Project management 0 100 13

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 39 61 25
2022 Human resources 46 54 15
2022 Financial management 27 73 10
2022 Information management 9 91 10
2022 Information technology 24 76 110
2022 Project management 28 72 35
2022 None of the above 13 87 15
2019 Information technology 27 73 82
2018 Financial management 55 45 15
2018 Information technology 31 69 66

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 10
2022 Administration and operations 12 88 25
2022 Human resources 16 84 15
2022 Financial management 18 82 10
2022 Information management 0 100 10
2022 Information technology 7 93 110
2022 Project management 14 86 35
2022 None of the above 7 93 15
2020 Security 0 100 10
2019 Information technology 12 88 82
2018 Administration and operations 0 100 17
2018 Information technology 11 89 66

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 40 60 10
2022 Administration and operations 47 53 25
2022 Human resources 56 44 15
2022 Financial management 35 65 10
2022 Information management 30 70 10
2022 Information technology 31 69 110
2022 Project management 33 67 35
2022 None of the above 29 71 15
2020 Administration and operations 47 53 23
2020 Financial management 61 39 13
2019 Information technology 42 58 82
2018 Administration and operations 34 66 17
2018 Financial management 54 46 15
2018 Information technology 52 48 66
2018 Project management 54 46 13

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 6 94 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 110
2022 Project management 5 95 35
2022 None of the above 0 100 15
2020 Security 0 100 10
2020 Administration and operations 0 100 23
2020 Financial management 0 100 13
2019 Financial management 0 100 11
2018 Administration and operations 0 100 17
2018 Financial management 0 100 15
2018 Project management 0 100 13

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 49 51 10
2022 Administration and operations 80 20 25
2022 Human resources 83 17 15
2022 Financial management 64 36 10
2022 Information management 49 51 10
2022 Information technology 76 24 110
2022 Project management 61 39 35
2022 None of the above 67 33 15
2020 Administration and operations 49 51 23
2020 Financial management 47 53 13
2019 Information technology 62 38 82
2018 Administration and operations 40 60 17
2018 Information technology 66 34 66
2018 Project management 62 38 13

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 10
2022 Administration and operations 3 97 25
2022 Human resources 0 100 15
2022 Financial management 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 110
2022 Project management 0 100 35
2022 None of the above 0 100 15

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 10
2022 Administration and operations 6 94 25
2022 Human resources 11 89 15
2022 Financial management 9 91 10
2022 Information management 29 71 10
2022 Information technology 20 80 110
2022 Project management 20 80 35
2022 None of the above 5 95 15
2019 Information technology 10 90 82
2018 Financial management 0 100 15
2018 Information technology 22 78 66

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 7 14 1 2 42 9 66 5 110
2022 Communications or public affairs 6 11 19 3 1 43 17 44 10 80
2022 Security 17 12 18 3 2 38 10 56 9 125
2022 Science and technology 23 9 20 2 3 32 11 56 9 70
2022 Administration and operations 20 12 16 1 2 38 11 62 6 375
2022 Human resources 22 14 13 2 2 37 11 67 8 285
2022 Financial management 22 12 11 0 1 48 4 72 4 175
2022 Procurement 20 8 23 1 1 43 3 53 4 125
2022 Materiel management 25 18 5 0 0 47 6 90 0 35
2022 Information management 19 14 17 5 0 33 12 60 9 105
2022 Information technology 21 12 14 2 2 40 9 64 8 2105
2022 Data sciences 25 6 14 0 0 33 21 68 0 35
2022 Policy 16 12 16 3 3 46 5 57 11 50
2022 Project management 17 16 17 3 4 33 11 58 11 300
2022 None of the above 15 9 18 2 6 43 7 48 17 145
2020 Client contact centre 20 12 12 1 0 36 17 70 3 63
2020 Communications or public affairs 15 13 20 8 0 35 8 51 14 85
2020 Access to information and privacy 10 21 19 0 0 30 20 61 0 19
2020 Security 25 17 16 3 1 32 6 68 5 119
2020 Science and technology 29 32 6 0 3 30 0 87 4 76
2020 Administration and operations 26 16 16 1 2 32 7 68 5 385
2020 Human resources 29 14 12 2 1 34 7 74 6 265
2020 Financial management 19 14 16 2 1 34 14 64 6 207
2020 Procurement 27 14 17 1 2 30 10 67 4 143
2020 Real property 26 9 25 0 0 33 7 58 0 45
2020 Materiel management 30 20 13 0 0 26 11 80 0 26
2020 Information management 26 13 16 3 3 33 6 64 9 113
2020 Information technology 22 16 19 2 2 32 7 63 7 1931
2020 Internal audit 29 19 27 0 0 25 0 64 0 16
2020 Data sciences 28 12 19 4 0 23 14 63 7 26
2020 Policy 9 19 26 7 7 27 5 41 21 55
2020 Project management 25 12 20 3 5 27 8 57 12 242
2020 Other services to the public 20 18 32 0 0 27 4 54 0 25
2020 None of the above 21 15 18 2 4 30 9 60 10 177
2019 Client contact centre 27 13 23 1 1 27 9 61 4 78
2019 Communications or public affairs 23 13 20 2 3 33 5 59 9 86
2019 Access to information and privacy 10 5 34 0 0 32 19 30 0 18
2019 Security 23 12 20 4 3 30 7 57 12 132
2019 Science and technology 21 16 36 0 1 18 9 49 2 69
2019 Administration and operations 27 10 23 3 2 26 9 58 7 313
2019 Human resources 25 17 14 2 4 32 6 68 9 194
2019 Financial management 19 14 16 4 2 37 7 60 11 168
2019 Procurement 27 15 20 2 1 27 8 65 5 100
2019 Real property 29 14 28 0 0 23 7 60 0 43
2019 Materiel management 6 23 30 0 11 18 11 41 16 17
2019 Information management 29 11 18 3 1 33 4 64 7 91
2019 Information technology 21 15 21 2 2 32 7 58 7 1819
2019 Internal audit 40 15 8 0 0 37 0 88 0 12
2019 Data sciences 45 13 14 0 0 18 9 81 0 22
2019 Policy 11 20 18 8 4 33 4 50 20 44
2019 Project management 18 14 28 2 3 26 10 49 8 230
2019 Other services to the public 21 14 6 5 4 40 10 70 17 21
2019 None of the above 17 8 26 3 0 35 11 46 6 147
2018 Client contact centre 10 11 31 4 2 32 10 36 10 49
2018 Communications or public affairs 6 16 35 2 0 38 2 37 4 79
2018 Security 13 16 28 3 6 28 6 43 14 119
2018 Science and technology 12 17 27 3 9 27 6 43 17 33
2018 Administration and operations 22 8 30 3 2 28 7 47 8 238
2018 Human resources 21 24 16 3 3 24 8 67 8 171
2018 Financial management 17 11 27 2 5 27 11 45 11 130
2018 Procurement 22 10 21 4 6 29 8 52 15 70
2018 Real property 20 11 33 3 3 22 8 45 8 38
2018 Materiel management 10 36 15 0 0 39 0 76 0 13
2018 Information management 23 14 24 6 3 25 6 53 12 70
2018 Information technology 18 15 24 2 2 32 6 54 7 1400
2018 Internal audit 22 12 17 0 0 48 0 66 0 17
2018 Data sciences 24 32 29 0 0 15 0 66 0 12
2018 Policy 15 15 30 3 0 25 12 48 5 25
2018 Project management 11 14 26 1 5 36 7 43 11 149
2018 Other services to the public 27 21 28 7 0 18 0 58 9 14
2018 None of the above 16 11 24 1 1 37 10 51 4 86

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 31 10 1 2 21 5 82 4 110
2022 Communications or public affairs 15 35 11 4 1 30 4 76 8 80
2022 Security 37 24 13 3 2 16 6 77 6 125
2022 Science and technology 38 21 11 4 2 21 3 78 8 70
2022 Administration and operations 36 28 14 3 2 17 1 78 6 375
2022 Human resources 39 31 14 2 3 11 1 79 5 285
2022 Financial management 42 30 9 0 2 17 0 86 3 175
2022 Procurement 34 23 19 2 1 18 2 72 5 125
2022 Real property 34 35 5 0 0 11 15 93 0 15
2022 Materiel management 39 25 16 0 0 16 3 80 0 35
2022 Information management 33 32 15 4 1 15 1 77 5 105
2022 Information technology 37 29 13 2 2 13 2 79 5 2105
2022 Internal audit 33 14 17 4 0 26 6 68 6 20
2022 Data sciences 41 25 11 4 0 10 8 82 5 35
2022 Policy 25 37 12 1 3 21 0 80 5 50
2022 Project management 34 30 15 4 3 12 3 74 9 300
2022 Other services to the public 34 34 0 6 0 26 0 92 8 20
2022 None of the above 30 22 15 6 4 20 3 68 12 145
2020 Client contact centre 29 28 15 0 1 19 6 78 2 63
2020 Communications or public affairs 32 28 18 8 0 14 1 70 9 85
2020 Access to information and privacy 45 40 5 0 0 10 0 94 0 19
2020 Security 38 28 18 2 2 12 0 76 4 119
2020 Science and technology 43 40 5 3 3 7 0 89 6 76
2020 Administration and operations 44 29 12 2 1 10 2 82 4 385
2020 Human resources 45 26 9 2 1 14 2 85 4 267
2020 Financial management 37 30 14 1 1 15 2 80 3 209
2020 Procurement 44 21 14 2 2 15 1 78 5 143
2020 Real property 45 30 18 2 0 2 2 78 3 45
2020 Materiel management 48 24 4 5 0 12 8 90 6 26
2020 Information management 45 27 13 2 4 8 1 80 6 113
2020 Information technology 38 30 16 3 2 10 1 77 5 1929
2020 Internal audit 39 41 19 0 0 0 0 81 0 17
2020 Data sciences 42 35 16 0 0 7 0 83 0 26
2020 Policy 27 40 13 3 5 10 2 76 10 55
2020 Project management 40 25 16 3 4 9 3 74 8 243
2020 Other services to the public 48 25 19 0 0 8 0 79 0 25
2020 None of the above 39 27 16 3 3 9 2 75 7 174
2019 Client contact centre 30 23 24 2 0 17 4 67 3 78
2019 Communications or public affairs 41 22 19 2 3 12 1 72 6 86
2019 Access to information and privacy 20 15 24 0 0 27 14 59 0 18
2019 Security 38 23 18 4 2 14 2 71 7 132
2019 Science and technology 31 31 27 0 1 7 3 69 2 69
2019 Administration and operations 42 19 19 4 1 12 2 71 6 311
2019 Human resources 36 30 13 2 3 13 3 78 6 194
2019 Financial management 37 26 11 4 2 19 1 78 7 169
2019 Procurement 43 24 18 3 1 11 0 75 5 100
2019 Real property 43 34 12 0 0 9 2 87 0 43
2019 Materiel management 31 18 26 0 12 12 0 57 14 16
2019 Information management 49 21 13 5 0 12 1 79 6 91
2019 Information technology 36 27 17 2 2 13 2 74 5 1820
2019 Internal audit 51 25 9 0 0 15 0 90 0 11
2019 Data sciences 50 25 14 0 0 10 0 84 0 22
2019 Policy 30 40 12 6 2 10 0 77 9 44
2019 Project management 28 26 22 3 3 15 3 66 7 229
2019 Other services to the public 51 14 4 5 4 23 0 84 11 21
2019 None of the above 33 18 25 4 0 18 2 64 5 147
2018 Client contact centre 23 22 23 4 0 24 4 62 5 49
2018 Communications or public affairs 16 39 25 4 0 16 0 66 4 80
2018 Security 26 29 24 1 5 14 1 65 7 119
2018 Science and technology 21 29 24 6 9 9 3 57 17 33
2018 Administration and operations 35 19 25 2 3 15 1 65 6 239
2018 Human resources 31 39 12 3 3 11 2 80 7 169
2018 Financial management 24 34 20 2 5 15 1 68 8 130
2018 Procurement 37 23 19 7 6 6 2 65 14 69
2018 Real property 37 22 24 4 3 11 0 65 8 38
2018 Materiel management 25 36 15 0 0 25 0 81 0 13
2018 Information management 31 24 18 6 3 17 1 67 11 70
2018 Information technology 28 29 22 3 2 14 2 68 6 1402
2018 Internal audit 40 33 11 0 0 16 0 87 0 18
2018 Data sciences 37 34 15 8 0 6 0 76 8 12
2018 Policy 33 34 18 0 0 14 0 79 0 25
2018 Project management 24 36 20 2 3 14 1 70 6 149
2018 Other services to the public 35 22 15 20 0 7 0 62 22 13
2018 None of the above 28 18 21 0 1 29 3 67 2 86

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Information technology 5 3 27 13 22 25 5 12 50 30
2020 Information technology 3 3 38 19 27 10 0 8 50 30
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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 22 11 11 9 1 6 66 22 110
2022 Communications or public affairs 32 24 13 18 10 0 2 58 29 80
2022 Access to information and privacy 17 37 31 7 7 0 0 55 15 10
2022 Security 34 29 7 10 16 2 1 65 28 125
2022 Science and technology 34 26 11 10 15 1 3 62 26 70
2022 Administration and operations 35 28 17 6 9 1 4 66 16 375
2022 Human resources 34 28 13 6 14 1 5 66 21 280
2022 Financial management 39 27 17 6 6 1 3 69 13 175
2022 Procurement 35 20 22 9 12 0 3 56 21 125
2022 Real property 29 44 16 0 11 0 0 73 11 15
2022 Materiel management 34 12 38 2 14 0 0 46 16 35
2022 Information management 40 21 16 8 10 1 4 64 19 105
2022 Information technology 36 28 15 8 10 0 2 66 18 2100
2022 Internal audit 35 15 12 4 27 0 7 53 34 20
2022 Evaluation 44 12 27 6 11 0 0 56 17 15
2022 Data sciences 40 32 20 4 4 0 0 71 9 35
2022 Policy 28 26 18 9 16 0 3 55 26 50
2022 Project management 36 23 19 7 13 1 2 60 21 300
2022 Other services to the public 37 17 16 11 12 0 7 58 24 20
2022 None of the above 31 26 15 7 14 2 6 62 22 145
2020 Client contact centre 25 27 24 13 6 0 5 54 20 63
2020 Communications or public affairs 33 25 23 12 7 1 0 58 19 84
2020 Access to information and privacy 16 32 31 10 10 0 0 48 20 18
2020 Security 27 26 25 12 7 1 2 55 19 119
2020 Science and technology 38 17 24 11 9 0 0 55 21 76
2020 Administration and operations 34 29 20 10 6 0 1 64 16 384
2020 Human resources 38 23 21 9 9 0 0 61 18 268
2020 Financial management 37 25 18 11 6 1 2 64 18 207
2020 Procurement 34 27 18 12 8 1 2 62 20 143
2020 Real property 16 38 23 13 9 0 0 55 22 45
2020 Materiel management 22 21 15 27 11 0 4 45 39 26
2020 Information management 32 24 14 19 10 0 1 57 30 112
2020 Information technology 32 30 19 10 8 1 0 62 18 1926
2020 Internal audit 18 40 35 7 0 0 0 59 7 17
2020 Data sciences 21 48 12 4 15 0 0 69 19 26
2020 Policy 28 26 22 8 14 0 2 55 23 55
2020 Project management 37 25 21 8 8 0 0 63 16 243
2020 Other services to the public 31 32 7 4 26 0 0 63 30 25
2020 None of the above 32 24 23 10 12 0 1 56 22 178
2019 Client contact centre 28 14 21 10 22 0 4 45 33 77
2019 Communications or public affairs 21 27 24 13 13 0 2 49 27 85
2019 Access to information and privacy 7 12 39 23 15 5 0 20 39 18
2019 Security 26 22 20 16 13 0 3 49 30 132
2019 Science and technology 23 19 22 9 25 0 3 43 35 69
2019 Administration and operations 30 21 19 11 17 0 2 52 29 313
2019 Human resources 24 29 18 8 19 0 2 54 27 193
2019 Financial management 22 24 19 16 16 0 3 47 33 169
2019 Procurement 25 30 24 10 10 0 1 56 20 99
2019 Real property 19 25 28 12 14 0 2 45 26 42
2019 Materiel management 29 35 12 12 12 0 0 65 24 17
2019 Information management 28 20 23 18 10 0 1 49 28 92
2019 Information technology 25 27 22 11 14 0 1 52 25 1822
2019 Internal audit 35 22 15 15 13 0 0 56 28 12
2019 Data sciences 36 23 9 23 9 0 0 59 32 22
2019 Policy 22 20 17 15 26 0 0 42 41 44
2019 Project management 24 20 24 15 17 0 0 44 32 229
2019 Other services to the public 26 19 23 9 24 0 0 45 33 21
2019 None of the above 22 26 22 15 12 1 2 50 27 147
2018 Client contact centre 18 25 22 14 18 2 2 45 33 48
2018 Communications or public affairs 19 23 19 20 18 0 1 42 39 80
2018 Security 16 26 26 11 19 0 2 43 30 119
2018 Science and technology 26 24 24 9 18 0 0 50 27 33
2018 Administration and operations 24 20 20 19 13 0 2 45 34 237
2018 Human resources 20 20 28 12 17 0 3 41 30 171
2018 Financial management 23 18 25 12 18 1 2 42 32 131
2018 Procurement 29 19 24 14 14 0 0 48 28 70
2018 Real property 16 27 39 7 11 0 0 43 18 38
2018 Materiel management 7 14 15 10 54 0 0 22 64 13
2018 Information management 22 29 32 6 11 0 0 51 16 71
2018 Information technology 21 25 24 12 16 0 2 47 28 1400
2018 Internal audit 16 8 22 11 43 0 0 24 54 18
2018 Data sciences 31 23 0 6 34 0 6 57 43 12
2018 Policy 12 29 26 7 26 0 0 41 33 25
2018 Project management 18 27 17 22 15 1 1 45 37 150
2018 Other services to the public 6 29 32 13 20 0 0 35 33 15
2018 None of the above 18 19 25 18 18 0 1 38 36 88

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 26 19 9 14 2 3 56 24 105
2022 Communications or public affairs 25 25 31 10 10 0 0 49 20 80
2022 Access to information and privacy 23 19 39 7 11 0 0 43 18 10
2022 Security 20 25 25 16 12 1 2 46 29 125
2022 Science and technology 25 25 24 10 15 0 0 50 25 70
2022 Administration and operations 29 32 21 9 7 0 1 62 17 375
2022 Human resources 17 25 27 15 16 1 0 42 31 280
2022 Financial management 24 31 21 11 12 1 0 56 23 175
2022 Procurement 23 23 22 12 20 0 0 46 32 125
2022 Real property 38 23 5 17 16 0 0 61 33 15
2022 Materiel management 20 28 17 14 18 0 2 50 33 35
2022 Information management 28 33 19 9 11 0 1 61 20 105
2022 Information technology 26 29 23 11 10 0 1 55 21 2095
2022 Internal audit 37 22 30 4 0 0 7 64 5 20
2022 Evaluation 27 26 30 17 0 0 0 53 17 15
2022 Data sciences 36 29 26 8 2 0 0 64 10 35
2022 Policy 11 25 25 29 10 0 0 36 39 50
2022 Project management 22 27 27 13 12 0 0 49 24 300
2022 Other services to the public 19 36 25 11 9 0 0 55 20 20
2022 None of the above 29 29 19 9 10 1 3 60 21 145
2020 Client contact centre 26 21 24 9 19 0 2 47 28 63
2020 Communications or public affairs 24 26 23 14 11 1 0 50 26 85
2020 Access to information and privacy 25 26 34 15 0 0 0 51 15 19
2020 Security 22 24 19 20 14 0 1 47 34 118
2020 Science and technology 22 32 22 20 4 0 1 54 24 75
2020 Administration and operations 26 27 29 11 7 0 0 54 18 384
2020 Human resources 22 23 25 17 13 0 0 45 30 267
2020 Financial management 22 24 26 15 11 1 0 47 27 209
2020 Procurement 18 21 31 18 12 0 0 38 30 146
2020 Real property 21 26 29 13 11 0 0 47 24 45
2020 Materiel management 16 44 17 15 4 0 4 63 19 25
2020 Information management 25 28 24 12 11 0 1 53 23 113
2020 Information technology 21 26 27 15 10 0 0 47 26 1934
2020 Internal audit 24 23 28 14 11 0 0 47 24 17
2020 Data sciences 4 30 23 23 20 0 0 34 44 26
2020 Policy 19 19 30 14 19 0 0 37 33 55
2020 Project management 24 23 22 16 14 0 0 47 30 243
2020 Other services to the public 15 35 32 11 7 0 0 50 18 25
2020 None of the above 26 27 23 12 11 0 1 53 24 176
2019 Client contact centre 23 24 28 17 6 0 1 48 23 77
2019 Communications or public affairs 26 28 25 17 4 0 0 54 21 86
2019 Access to information and privacy 20 54 17 0 5 5 0 77 5 18
2019 Security 28 23 25 17 5 0 2 52 23 132
2019 Science and technology 25 21 28 21 6 0 0 46 26 68
2019 Administration and operations 30 26 25 10 7 0 1 57 18 311
2019 Human resources 18 29 26 14 12 0 1 48 26 193
2019 Financial management 27 22 26 10 13 2 1 50 23 169
2019 Procurement 17 34 31 7 10 0 0 52 17 98
2019 Real property 20 32 27 11 7 0 2 54 18 43
2019 Materiel management 35 18 13 17 17 0 0 53 34 17
2019 Information management 25 30 22 11 8 1 2 57 20 92
2019 Information technology 21 29 25 15 9 0 1 51 24 1820
2019 Internal audit 49 15 14 15 7 0 0 64 22 12
2019 Data sciences 31 19 23 16 10 0 0 51 26 22
2019 Policy 15 25 35 10 15 0 0 39 25 44
2019 Project management 22 28 28 11 10 0 1 51 22 229
2019 Other services to the public 28 30 20 22 0 0 0 58 22 21
2019 None of the above 33 27 16 12 9 1 2 62 22 147
2018 Client contact centre 21 25 25 18 8 2 2 47 27 48
2018 Communications or public affairs 15 34 27 10 13 0 1 50 23 80
2018 Security 19 28 25 19 9 1 0 47 27 119
2018 Science and technology 17 27 38 9 6 3 0 45 15 33
2018 Administration and operations 20 29 29 14 6 0 1 50 20 237
2018 Human resources 14 21 30 18 17 0 0 35 35 169
2018 Financial management 23 22 27 19 9 0 1 45 27 130
2018 Procurement 15 29 29 12 15 0 0 44 27 70
2018 Real property 6 22 32 30 10 0 0 27 40 38
2018 Materiel management 15 32 18 15 21 0 0 46 36 13
2018 Information management 16 30 31 8 13 0 1 47 22 70
2018 Information technology 19 27 29 15 10 0 0 46 25 1399
2018 Internal audit 26 17 13 33 11 0 0 43 44 18
2018 Data sciences 24 12 30 27 6 0 0 37 34 12
2018 Policy 34 14 29 13 11 0 0 48 23 25
2018 Project management 9 35 28 19 7 1 1 45 27 149
2018 Other services to the public 32 12 39 6 12 0 0 43 18 15
2018 None of the above 26 27 23 10 11 2 1 54 22 88

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 22 22 7 11 2 3 58 18 105
2022 Communications or public affairs 20 29 26 13 12 0 0 49 25 80
2022 Access to information and privacy 10 31 48 0 11 0 0 41 11 10
2022 Security 28 26 22 10 11 3 1 55 22 125
2022 Science and technology 37 23 21 14 5 0 0 60 19 70
2022 Administration and operations 31 28 18 11 8 0 3 61 20 375
2022 Human resources 23 30 24 10 12 1 0 54 22 280
2022 Financial management 30 32 16 11 10 0 1 63 21 175
2022 Procurement 26 29 18 14 12 0 1 56 26 125
2022 Real property 44 17 13 10 17 0 0 61 26 15
2022 Materiel management 25 31 19 16 6 0 2 58 22 35
2022 Information management 33 29 16 10 9 2 2 64 19 105
2022 Information technology 31 31 19 9 8 1 2 63 17 2100
2022 Internal audit 58 29 8 5 0 0 0 88 5 15
2022 Evaluation 46 30 17 7 0 0 0 76 7 15
2022 Data sciences 41 30 17 7 5 0 0 71 11 35
2022 Policy 13 20 30 25 11 0 0 33 36 50
2022 Project management 24 31 20 11 13 0 1 55 24 295
2022 Other services to the public 18 42 26 0 14 0 0 60 14 20
2022 None of the above 36 25 19 8 8 2 3 63 17 145
2020 Client contact centre 25 35 18 10 11 0 2 61 21 63
2020 Communications or public affairs 28 22 20 21 8 1 0 51 29 85
2020 Access to information and privacy 35 36 24 5 0 0 0 71 5 19
2020 Security 26 32 21 11 9 0 1 59 20 119
2020 Science and technology 30 32 24 8 4 0 1 63 13 76
2020 Administration and operations 30 31 20 12 5 0 1 62 18 386
2020 Human resources 29 28 20 12 10 0 1 58 22 265
2020 Financial management 24 28 21 15 11 1 1 53 26 209
2020 Procurement 27 28 20 16 9 0 0 54 25 145
2020 Real property 20 25 26 22 6 0 0 45 29 45
2020 Materiel management 49 28 7 0 12 0 4 80 13 25
2020 Information management 35 25 18 12 9 0 2 60 22 113
2020 Information technology 24 30 22 13 9 0 1 55 22 1925
2020 Internal audit 31 33 24 7 5 0 0 64 12 17
2020 Data sciences 23 22 23 20 12 0 0 45 32 26
2020 Policy 19 19 29 18 16 0 0 38 33 54
2020 Project management 23 28 20 15 12 0 1 52 28 242
2020 Other services to the public 33 29 19 11 7 0 0 63 18 25
2020 None of the above 32 26 17 12 12 0 1 59 24 177
2019 Client contact centre 33 26 21 13 4 0 4 60 18 76
2019 Communications or public affairs 27 23 26 17 7 0 0 50 24 85
2019 Access to information and privacy 20 40 31 0 5 5 0 62 5 18
2019 Security 38 27 16 13 5 0 1 65 18 131
2019 Science and technology 23 33 19 22 3 0 0 56 25 67
2019 Administration and operations 31 28 19 13 6 0 2 60 20 311
2019 Human resources 27 25 23 13 12 0 0 53 24 193
2019 Financial management 28 24 21 14 11 1 1 52 26 168
2019 Procurement 26 36 17 13 8 0 1 62 21 98
2019 Real property 16 40 27 7 7 0 2 58 15 42
2019 Materiel management 41 17 13 12 11 0 6 61 25 17
2019 Information management 39 23 18 12 6 1 1 63 18 91
2019 Information technology 25 31 20 14 8 1 1 57 22 1816
2019 Internal audit 21 42 30 8 0 0 0 63 8 12
2019 Data sciences 28 31 18 8 14 0 0 60 22 22
2019 Policy 21 26 28 8 17 0 0 47 25 44
2019 Project management 19 27 26 14 14 0 1 46 28 226
2019 Other services to the public 39 30 26 5 0 0 0 69 5 21
2019 None of the above 30 33 14 11 8 1 2 65 20 144
2018 Client contact centre 25 21 33 8 6 2 5 49 15 48
2018 Communications or public affairs 16 24 26 21 13 0 0 40 34 80
2018 Security 24 27 25 14 9 1 1 52 23 118
2018 Science and technology 23 24 29 15 3 6 0 50 19 33
2018 Administration and operations 19 32 25 15 6 1 2 52 22 238
2018 Human resources 12 33 28 10 15 0 1 46 26 169
2018 Financial management 25 24 19 17 14 0 1 50 31 130
2018 Procurement 20 41 18 12 7 0 2 62 19 70
2018 Real property 3 19 39 28 11 0 0 22 39 38
2018 Materiel management 22 32 25 14 7 0 0 54 21 13
2018 Information management 21 39 19 14 7 0 0 60 21 69
2018 Information technology 20 29 25 15 9 1 1 50 25 1398
2018 Internal audit 27 19 10 27 17 0 0 46 44 18
2018 Data sciences 24 21 31 23 0 0 0 45 23 12
2018 Policy 19 14 36 16 15 0 0 33 31 24
2018 Project management 10 23 31 19 14 1 1 35 33 149
2018 Other services to the public 34 19 28 6 12 0 0 53 19 14
2018 None of the above 31 26 18 7 15 3 0 59 22 87

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 18 22 14 15 1 3 47 30 110
2022 Communications or public affairs 25 36 12 17 7 2 1 63 25 80
2022 Access to information and privacy 23 0 44 22 11 0 0 23 33 10
2022 Security 19 26 23 16 15 1 1 46 31 125
2022 Science and technology 32 16 21 16 15 0 0 48 31 70
2022 Administration and operations 29 25 21 9 11 1 3 57 21 375
2022 Human resources 20 20 26 12 19 2 1 41 32 285
2022 Financial management 25 28 21 11 14 0 1 54 25 175
2022 Procurement 20 24 16 14 22 2 3 46 38 125
2022 Real property 32 23 16 17 11 0 0 55 29 15
2022 Materiel management 24 15 18 23 18 0 3 39 42 35
2022 Information management 23 28 22 13 11 2 2 52 25 105
2022 Information technology 25 26 22 13 12 1 1 52 25 2105
2022 Internal audit 38 31 17 4 10 0 0 69 14 20
2022 Evaluation 26 53 14 6 0 0 0 80 6 15
2022 Data sciences 31 27 24 13 4 0 0 59 18 35
2022 Policy 8 29 22 23 16 0 1 37 40 50
2022 Project management 23 24 23 15 13 0 2 48 29 300
2022 Other services to the public 5 46 29 11 9 0 0 51 21 20
2022 None of the above 27 28 16 10 12 2 4 59 24 145
2020 Client contact centre 25 27 13 16 16 1 2 54 33 63
2020 Communications or public affairs 31 25 18 15 10 1 0 57 25 84
2020 Access to information and privacy 35 26 29 5 5 0 0 61 10 19
2020 Security 24 23 19 15 17 2 1 48 33 118
2020 Science and technology 18 30 28 18 4 0 1 49 23 76
2020 Administration and operations 32 25 21 14 6 0 1 58 21 385
2020 Human resources 32 25 18 13 12 0 1 57 25 267
2020 Financial management 23 29 18 15 14 1 1 52 29 209
2020 Procurement 19 23 23 19 15 1 0 42 35 144
2020 Real property 30 21 25 16 6 2 0 53 22 45
2020 Materiel management 12 51 20 12 0 0 4 66 13 24
2020 Information management 24 27 21 13 13 0 2 52 27 113
2020 Information technology 21 26 23 15 13 1 1 48 29 1925
2020 Internal audit 18 18 33 13 18 0 0 36 30 17
2020 Data sciences 29 22 24 11 13 0 0 51 24 25
2020 Policy 22 19 22 12 26 0 0 41 38 55
2020 Project management 28 21 23 13 14 0 1 49 27 241
2020 Other services to the public 37 12 21 14 12 4 0 52 26 25
2020 None of the above 26 26 16 13 17 2 1 53 31 176
2019 Client contact centre 18 16 22 25 17 1 1 35 43 78
2019 Communications or public affairs 24 19 26 22 9 1 0 44 31 86
2019 Access to information and privacy 22 29 28 12 5 5 0 53 18 18
2019 Security 24 21 19 19 12 2 3 47 33 132
2019 Science and technology 13 26 28 15 15 0 3 41 30 68
2019 Administration and operations 32 24 18 14 11 1 1 56 25 311
2019 Human resources 23 22 20 17 16 1 0 46 33 193
2019 Financial management 23 27 21 12 13 1 2 52 26 167
2019 Procurement 26 31 21 11 10 0 0 57 22 99
2019 Real property 18 18 25 23 14 0 2 37 38 43
2019 Materiel management 23 23 14 11 23 0 6 49 36 17
2019 Information management 23 23 27 14 12 0 0 47 27 92
2019 Information technology 20 25 22 17 14 1 1 45 32 1814
2019 Internal audit 13 36 23 7 22 0 0 49 29 12
2019 Data sciences 18 38 24 10 11 0 0 56 20 21
2019 Policy 22 32 23 10 13 0 0 54 23 44
2019 Project management 22 23 24 15 15 0 1 45 31 227
2019 Other services to the public 22 31 7 35 5 0 0 53 40 21
2019 None of the above 29 27 14 14 14 1 2 57 28 146
2018 Client contact centre 18 8 34 12 20 2 6 28 35 49
2018 Communications or public affairs 27 26 25 12 11 0 0 52 22 79
2018 Security 17 21 23 23 15 1 1 38 38 118
2018 Science and technology 14 27 29 12 18 0 0 41 30 33
2018 Administration and operations 21 23 22 19 13 0 2 45 33 237
2018 Human resources 13 20 19 25 22 0 0 33 48 170
2018 Financial management 18 23 19 23 15 1 1 42 39 131
2018 Procurement 15 33 19 19 13 0 0 48 32 70
2018 Real property 14 16 34 17 16 3 0 31 34 38
2018 Materiel management 7 22 25 7 39 0 0 29 46 13
2018 Information management 12 34 19 12 20 1 1 47 33 70
2018 Information technology 16 23 24 19 15 1 1 41 35 1399
2018 Internal audit 21 11 16 19 28 6 0 34 49 18
2018 Data sciences 24 27 21 19 9 0 0 52 27 12
2018 Policy 17 42 18 11 12 0 0 58 23 25
2018 Project management 11 25 26 24 9 3 2 39 34 148
2018 Other services to the public 30 7 32 13 18 0 0 37 31 15
2018 None of the above 18 26 15 20 16 4 0 46 38 88

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 17 5 6 3 3 11 84 10 110
2022 Communications or public affairs 49 18 14 11 5 0 3 69 17 80
2022 Access to information and privacy 48 24 17 0 11 0 0 72 11 10
2022 Security 45 21 15 3 6 2 8 73 10 125
2022 Science and technology 57 17 7 7 5 0 7 80 12 70
2022 Administration and operations 54 22 8 4 3 0 9 83 8 375
2022 Human resources 47 23 10 6 5 1 7 76 13 280
2022 Financial management 39 32 13 6 7 0 3 72 14 175
2022 Procurement 49 20 10 5 8 0 8 74 14 125
2022 Real property 44 28 11 0 11 0 6 76 12 15
2022 Materiel management 55 13 12 9 3 0 8 74 13 35
2022 Information management 51 16 15 5 2 0 11 75 8 105
2022 Information technology 52 24 10 4 3 1 5 81 8 2105
2022 Internal audit 78 4 7 4 0 0 7 87 5 20
2022 Evaluation 77 11 13 0 0 0 0 87 0 15
2022 Data sciences 53 29 11 2 0 0 4 86 3 35
2022 Policy 28 30 30 7 3 0 1 59 10 50
2022 Project management 48 18 12 7 4 1 9 74 13 300
2022 Other services to the public 58 23 8 5 5 0 0 82 10 20
2022 None of the above 53 20 11 2 3 2 10 82 6 145
2020 Client contact centre 45 27 6 6 8 1 6 78 15 62
2020 Communications or public affairs 45 19 9 17 7 1 1 66 24 83
2020 Access to information and privacy 46 20 24 10 0 0 0 66 10 19
2020 Security 40 32 12 8 6 0 3 73 14 119
2020 Science and technology 49 28 6 10 1 0 5 81 12 75
2020 Administration and operations 46 26 13 7 3 0 4 76 11 386
2020 Human resources 53 16 8 9 9 0 5 72 19 267
2020 Financial management 42 24 14 9 8 1 2 68 18 207
2020 Procurement 41 24 22 7 5 0 0 66 12 144
2020 Real property 44 26 18 6 0 0 6 74 7 44
2020 Materiel management 51 31 4 3 4 0 7 88 7 26
2020 Information management 49 23 11 6 2 1 8 80 9 113
2020 Information technology 44 26 15 7 5 0 2 72 12 1923
2020 Internal audit 48 22 13 7 5 0 6 74 13 17
2020 Data sciences 45 23 16 9 7 0 0 68 16 26
2020 Policy 30 20 23 12 16 0 0 50 28 55
2020 Project management 40 26 14 9 8 0 3 68 18 243
2020 Other services to the public 59 23 8 4 4 0 3 84 7 25
2020 None of the above 44 28 9 7 5 0 7 77 13 176
2019 Client contact centre 48 26 11 4 1 1 9 83 6 78
2019 Communications or public affairs 49 25 13 6 3 0 4 76 10 85
2019 Access to information and privacy 32 47 5 0 5 5 7 89 6 18
2019 Security 55 24 10 4 1 0 7 85 5 131
2019 Science and technology 45 31 13 0 3 0 7 83 3 68
2019 Administration and operations 59 19 10 5 3 0 4 81 8 311
2019 Human resources 50 25 11 3 4 1 6 80 8 194
2019 Financial management 49 18 17 6 6 1 4 70 12 169
2019 Procurement 50 27 13 5 3 0 2 79 8 99
2019 Real property 55 22 12 2 2 0 7 83 5 42
2019 Materiel management 41 18 6 13 11 0 11 67 27 17
2019 Information management 57 21 9 3 4 1 4 82 8 91
2019 Information technology 47 27 12 6 4 0 4 77 10 1818
2019 Internal audit 56 22 8 14 0 0 0 78 14 12
2019 Data sciences 58 24 9 0 8 0 0 83 8 22
2019 Policy 35 24 23 10 6 0 2 60 17 44
2019 Project management 45 27 12 8 5 0 3 74 13 229
2019 Other services to the public 53 14 5 5 3 0 20 84 10 21
2019 None of the above 55 20 8 7 2 1 7 82 10 146
2018 Client contact centre 47 19 12 2 6 2 12 77 9 49
2018 Communications or public affairs 36 28 14 8 11 0 3 66 20 78
2018 Security 37 31 18 4 0 1 9 76 5 118
2018 Science and technology 45 27 15 3 0 0 9 80 3 32
2018 Administration and operations 40 26 15 7 3 1 8 73 11 237
2018 Human resources 40 24 17 5 5 0 9 71 11 168
2018 Financial management 40 19 23 9 5 0 4 61 15 131
2018 Procurement 42 33 11 4 7 0 4 77 12 70
2018 Real property 34 27 23 8 5 0 3 63 13 38
2018 Materiel management 47 32 0 7 14 0 0 79 21 13
2018 Information management 42 34 13 3 3 1 4 80 6 69
2018 Information technology 41 29 14 6 4 1 5 74 11 1398
2018 Internal audit 56 6 11 11 5 0 11 69 18 18
2018 Data sciences 60 6 0 19 14 0 0 66 34 12
2018 Policy 57 17 15 3 8 0 0 74 11 25
2018 Project management 42 24 17 6 3 2 6 71 10 149
2018 Other services to the public 38 13 25 13 11 0 0 52 24 15
2018 None of the above 43 22 10 12 4 2 7 71 18 88

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 23 14 4 9 1 4 71 14 105
2022 Communications or public affairs 32 23 21 20 3 0 0 55 24 80
2022 Access to information and privacy 27 47 7 7 11 0 0 75 18 10
2022 Security 38 26 20 7 6 1 2 66 13 125
2022 Science and technology 45 27 5 10 12 0 1 72 22 70
2022 Administration and operations 46 27 13 8 6 0 1 73 14 375
2022 Human resources 40 29 13 8 9 0 1 69 18 285
2022 Financial management 30 26 16 11 15 1 0 57 27 175
2022 Procurement 40 22 15 10 11 1 1 64 21 125
2022 Real property 40 36 17 0 6 0 0 76 6 15
2022 Materiel management 48 9 26 2 10 0 5 60 12 35
2022 Information management 46 29 13 3 7 0 2 76 10 105
2022 Information technology 43 27 14 8 8 1 1 70 16 2105
2022 Internal audit 61 13 17 0 9 0 0 74 9 20
2022 Evaluation 41 42 0 17 0 0 0 83 17 15
2022 Data sciences 60 28 12 0 0 0 0 88 0 35
2022 Policy 21 34 23 14 8 0 0 55 22 50
2022 Project management 39 23 20 8 7 1 1 64 16 295
2022 Other services to the public 42 36 13 10 0 0 0 77 10 20
2022 None of the above 42 26 13 8 7 1 2 71 16 145
2020 Client contact centre 34 28 20 5 11 0 3 64 16 63
2020 Communications or public affairs 22 25 20 16 16 1 0 48 32 84
2020 Access to information and privacy 20 31 35 14 0 0 0 51 14 19
2020 Security 27 30 21 11 11 0 1 57 22 119
2020 Science and technology 43 29 11 14 4 0 0 71 18 76
2020 Administration and operations 36 28 18 10 7 0 1 65 17 384
2020 Human resources 33 27 16 13 10 0 0 60 23 268
2020 Financial management 30 27 19 16 7 1 0 58 23 208
2020 Procurement 27 26 22 13 11 0 0 53 24 146
2020 Real property 43 23 17 13 4 0 0 65 17 44
2020 Materiel management 50 20 22 8 0 0 0 70 8 26
2020 Information management 34 30 19 11 5 0 1 65 16 112
2020 Information technology 32 31 20 9 6 0 0 64 16 1931
2020 Internal audit 46 13 29 0 13 0 0 59 13 17
2020 Data sciences 26 37 7 13 16 0 0 64 29 26
2020 Policy 19 20 35 10 16 0 0 39 26 55
2020 Project management 32 23 21 9 14 0 0 55 24 242
2020 Other services to the public 38 32 15 4 11 0 0 70 14 25
2020 None of the above 37 23 16 12 10 0 1 61 22 177
2019 Client contact centre 44 23 18 6 6 0 3 69 13 78
2019 Communications or public affairs 33 30 18 10 9 0 0 63 19 86
2019 Access to information and privacy 32 28 24 0 5 5 7 67 6 18
2019 Security 40 36 14 4 5 0 2 77 9 130
2019 Science and technology 39 30 20 8 3 0 0 69 11 69
2019 Administration and operations 44 24 15 9 6 0 2 70 16 310
2019 Human resources 45 25 18 4 8 1 0 70 12 194
2019 Financial management 35 28 17 11 8 1 1 64 19 168
2019 Procurement 40 32 11 8 8 0 0 72 16 98
2019 Real property 56 21 12 7 2 0 2 79 9 42
2019 Materiel management 52 14 11 6 17 0 0 66 23 17
2019 Information management 39 31 17 2 8 1 1 72 11 92
2019 Information technology 37 31 18 7 6 0 1 69 13 1823
2019 Internal audit 33 44 15 8 0 0 0 77 8 12
2019 Data sciences 53 23 16 4 4 0 0 76 9 21
2019 Policy 32 28 17 14 9 0 0 60 23 44
2019 Project management 37 31 16 9 6 0 1 68 16 230
2019 Other services to the public 38 23 17 10 8 5 0 63 18 21
2019 None of the above 45 17 19 8 7 1 2 64 16 147
2018 Client contact centre 45 16 12 12 6 4 6 67 20 49
2018 Communications or public affairs 32 24 21 12 11 0 0 56 23 79
2018 Security 35 31 17 10 5 1 1 67 15 118
2018 Science and technology 53 21 9 9 6 0 3 76 15 33
2018 Administration and operations 35 25 21 9 7 1 3 62 16 237
2018 Human resources 33 26 18 10 11 0 2 60 22 171
2018 Financial management 33 24 22 13 8 0 0 57 21 131
2018 Procurement 34 26 14 14 12 0 0 61 26 70
2018 Real property 45 19 25 8 0 0 3 66 8 38
2018 Materiel management 32 32 22 7 7 0 0 64 14 13
2018 Information management 32 34 19 10 3 0 1 67 14 68
2018 Information technology 34 29 19 9 7 1 1 64 16 1398
2018 Internal audit 51 6 28 6 10 0 0 56 16 18
2018 Data sciences 38 12 11 8 15 16 0 60 27 12
2018 Policy 39 22 19 7 12 0 0 61 19 25
2018 Project management 32 37 14 9 5 1 1 71 15 149
2018 Other services to the public 45 12 19 13 12 0 0 57 25 15
2018 None of the above 38 19 19 14 8 1 1 59 22 88

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 21 17 4 10 3 9 66 15 110
2022 Communications or public affairs 21 27 24 14 14 0 0 48 28 80
2022 Access to information and privacy 41 39 21 0 0 0 0 79 0 10
2022 Security 41 30 16 6 2 2 2 74 9 125
2022 Science and technology 33 30 24 11 2 0 1 63 12 70
2022 Administration and operations 42 30 14 6 6 0 2 74 12 375
2022 Human resources 41 31 16 6 6 0 0 72 12 285
2022 Financial management 35 38 14 6 5 0 1 74 12 175
2022 Procurement 43 28 10 6 9 2 3 74 15 125
2022 Real property 43 40 11 6 0 0 0 83 6 15
2022 Materiel management 24 32 22 10 8 0 5 58 19 35
2022 Information management 41 33 15 4 5 1 1 76 9 105
2022 Information technology 36 32 17 7 5 1 1 70 12 2100
2022 Internal audit 35 14 19 4 21 0 7 52 27 20
2022 Evaluation 45 32 11 0 11 0 0 77 11 15
2022 Data sciences 37 52 9 2 0 0 0 89 2 35
2022 Policy 24 41 14 9 12 0 0 65 21 50
2022 Project management 33 31 21 6 7 1 2 65 13 295
2022 Other services to the public 31 35 21 0 5 0 8 72 6 20
2022 None of the above 40 29 17 4 5 2 3 73 10 145
2020 Client contact centre 36 32 14 6 6 5 2 72 13 63
2020 Communications or public affairs 25 33 27 6 10 0 0 58 16 85
2020 Access to information and privacy 45 50 5 0 0 0 0 95 0 19
2020 Security 33 37 16 7 6 1 0 71 13 119
2020 Science and technology 37 29 26 6 1 1 0 67 8 76
2020 Administration and operations 44 35 13 4 1 1 2 81 5 384
2020 Human resources 45 29 15 5 3 0 3 77 9 268
2020 Financial management 38 27 18 10 4 1 2 67 15 209
2020 Procurement 37 36 13 6 4 3 1 76 11 146
2020 Real property 33 32 28 2 0 0 4 68 3 45
2020 Materiel management 48 32 13 4 0 0 4 83 4 25
2020 Information management 42 25 23 5 4 0 1 68 9 113
2020 Information technology 32 37 20 7 4 0 1 69 11 1925
2020 Internal audit 40 37 11 13 0 0 0 77 13 17
2020 Data sciences 43 21 4 24 3 0 4 67 29 26
2020 Policy 22 52 17 4 5 0 0 74 9 55
2020 Project management 37 31 19 7 5 0 1 69 12 243
2020 Other services to the public 38 27 19 8 4 0 4 68 12 25
2020 None of the above 36 26 17 9 10 1 1 63 20 177
2019 Client contact centre 42 30 16 3 6 4 0 75 9 78
2019 Communications or public affairs 26 37 21 10 6 0 0 62 17 85
2019 Access to information and privacy 27 34 27 0 0 12 0 70 0 18
2019 Security 29 32 23 9 5 1 2 62 15 131
2019 Science and technology 25 38 20 4 11 1 0 64 16 69
2019 Administration and operations 38 31 15 7 4 2 2 72 12 312
2019 Human resources 29 41 14 11 4 1 0 71 15 193
2019 Financial management 30 36 19 6 4 1 4 69 11 169
2019 Procurement 40 32 14 10 3 0 1 73 13 98
2019 Real property 28 45 14 10 0 0 2 75 10 41
2019 Materiel management 29 17 30 13 11 0 0 46 24 17
2019 Information management 36 36 15 8 5 0 0 71 13 92
2019 Information technology 27 36 21 9 5 1 1 64 14 1818
2019 Internal audit 21 64 8 8 0 0 0 85 8 12
2019 Data sciences 41 32 8 13 5 0 0 74 18 22
2019 Policy 30 32 15 8 11 4 0 65 20 44
2019 Project management 24 33 23 12 7 0 1 57 19 228
2019 Other services to the public 34 36 0 20 10 0 0 70 30 21
2019 None of the above 37 24 20 7 6 1 5 65 14 147
2018 Client contact centre 25 20 39 4 4 2 6 49 9 48
2018 Communications or public affairs 12 28 32 16 12 0 0 40 27 80
2018 Security 24 33 24 13 4 1 1 58 17 119
2018 Science and technology 27 27 24 6 9 3 3 58 16 32
2018 Administration and operations 35 29 20 8 5 1 2 67 13 238
2018 Human resources 20 33 24 13 6 1 3 55 20 166
2018 Financial management 25 36 21 10 9 0 0 61 19 129
2018 Procurement 32 41 16 6 5 0 0 74 10 70
2018 Real property 8 41 36 10 3 0 3 50 13 38
2018 Materiel management 18 36 15 25 7 0 0 54 32 13
2018 Information management 29 37 12 11 5 4 1 70 17 71
2018 Information technology 21 33 26 13 5 1 1 55 18 1402
2018 Internal audit 27 35 22 11 6 0 0 62 17 18
2018 Data sciences 24 23 32 21 0 0 0 47 21 12
2018 Policy 30 28 19 18 0 0 5 61 19 25
2018 Project management 22 33 25 9 7 3 1 57 17 149
2018 Other services to the public 30 29 15 5 20 0 0 59 26 14
2018 None of the above 30 33 15 9 8 1 3 66 18 85

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 26 18 8 6 2 8 66 15 110
2022 Communications or public affairs 16 23 27 20 11 0 4 40 32 75
2022 Access to information and privacy 23 42 7 17 11 0 0 65 28 10
2022 Security 31 28 15 13 9 4 0 62 23 125
2022 Science and technology 30 27 26 9 8 0 0 57 17 70
2022 Administration and operations 28 36 18 10 6 0 1 65 16 375
2022 Human resources 27 32 20 9 9 2 0 60 19 285
2022 Financial management 28 36 17 8 8 0 2 66 17 175
2022 Procurement 33 28 13 10 13 1 2 63 23 125
2022 Real property 39 17 18 26 0 0 0 55 26 15
2022 Materiel management 29 17 11 25 13 0 5 48 39 35
2022 Information management 35 21 22 8 11 0 2 57 20 105
2022 Information technology 28 30 20 11 9 1 1 59 21 2100
2022 Internal audit 44 20 14 18 5 0 0 63 22 20
2022 Evaluation 33 43 13 11 0 0 0 76 11 15
2022 Data sciences 24 34 23 19 0 0 0 59 19 35
2022 Policy 13 37 22 9 20 0 0 49 29 50
2022 Project management 21 34 20 10 13 1 1 56 24 295
2022 Other services to the public 12 28 47 7 5 0 0 41 12 20
2022 None of the above 33 31 17 5 10 2 2 66 16 145
2020 Client contact centre 31 28 25 9 5 0 2 60 15 63
2020 Communications or public affairs 16 40 16 18 11 0 0 56 29 85
2020 Access to information and privacy 55 25 20 0 0 0 0 80 0 19
2020 Security 29 26 16 17 10 1 1 56 28 118
2020 Science and technology 34 28 24 13 1 0 0 62 14 75
2020 Administration and operations 34 31 22 9 3 0 0 66 13 381
2020 Human resources 29 31 23 9 7 0 1 61 16 265
2020 Financial management 25 28 23 16 7 1 1 53 23 209
2020 Procurement 32 33 19 8 6 0 1 66 15 146
2020 Real property 19 31 36 11 0 0 3 51 12 44
2020 Materiel management 32 51 10 0 4 0 4 85 4 25
2020 Information management 26 29 22 12 10 0 2 55 22 113
2020 Information technology 23 32 25 12 7 1 0 56 19 1933
2020 Internal audit 35 23 35 7 0 0 0 59 7 17
2020 Data sciences 20 19 41 15 4 0 0 40 19 26
2020 Policy 22 26 27 16 9 0 0 48 25 54
2020 Project management 26 33 18 17 6 0 0 59 23 242
2020 Other services to the public 25 43 4 8 12 0 8 74 21 25
2020 None of the above 27 29 18 13 11 1 2 57 24 178
2019 Client contact centre 27 29 22 13 8 0 1 56 21 78
2019 Communications or public affairs 11 35 30 16 7 0 0 46 24 86
2019 Access to information and privacy 27 29 40 0 0 5 0 58 0 18
2019 Security 24 24 27 11 11 1 2 49 23 131
2019 Science and technology 12 39 21 16 10 1 0 52 26 69
2019 Administration and operations 28 33 18 13 6 0 1 62 20 312
2019 Human resources 23 25 27 14 10 1 0 48 24 193
2019 Financial management 18 33 24 15 6 2 2 53 22 169
2019 Procurement 28 39 16 9 7 0 1 67 16 98
2019 Real property 19 43 26 7 2 0 2 63 10 41
2019 Materiel management 29 12 30 18 11 0 0 40 30 17
2019 Information management 22 27 26 17 7 0 0 50 25 91
2019 Information technology 20 31 25 15 8 1 0 52 23 1818
2019 Internal audit 28 41 8 15 8 0 0 69 23 12
2019 Data sciences 31 23 14 17 14 0 0 55 31 22
2019 Policy 24 33 23 10 11 0 0 56 21 44
2019 Project management 17 28 29 13 13 0 0 45 26 228
2019 Other services to the public 25 48 0 12 9 5 0 77 23 21
2019 None of the above 22 31 22 10 8 1 5 57 19 146
2018 Client contact centre 16 26 28 19 6 2 4 44 26 48
2018 Communications or public affairs 8 25 25 27 14 0 0 33 42 80
2018 Security 26 27 23 15 9 0 1 53 23 118
2018 Science and technology 15 31 24 12 15 3 0 47 28 32
2018 Administration and operations 22 31 25 12 8 0 2 55 20 238
2018 Human resources 13 30 28 18 11 0 0 43 29 166
2018 Financial management 16 32 21 16 15 1 0 47 32 130
2018 Procurement 14 46 24 7 6 1 2 62 13 70
2018 Real property 11 22 26 34 8 0 0 33 41 38
2018 Materiel management 7 46 15 18 14 0 0 54 32 13
2018 Information management 15 39 25 12 7 0 1 55 20 70
2018 Information technology 15 28 28 17 11 1 1 44 28 1398
2018 Internal audit 21 17 33 24 6 0 0 37 30 18
2018 Data sciences 0 19 42 0 23 16 0 23 27 12
2018 Policy 19 29 26 16 10 0 0 48 26 25
2018 Project management 13 20 27 24 11 2 2 35 37 149
2018 Other services to the public 39 13 13 22 13 0 0 52 35 15
2018 None of the above 31 20 20 8 18 2 1 52 27 84

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 22 21 8 5 2 6 63 14 110
2022 Communications or public affairs 14 34 28 11 13 0 0 48 24 80
2022 Access to information and privacy 27 39 14 9 11 0 0 66 21 10
2022 Security 34 33 14 12 6 1 1 68 18 125
2022 Science and technology 40 23 21 8 7 1 0 64 15 70
2022 Administration and operations 33 33 16 8 8 0 2 67 17 375
2022 Human resources 33 32 15 8 10 1 1 66 18 285
2022 Financial management 29 38 15 5 9 0 2 70 15 175
2022 Procurement 39 27 16 5 10 1 2 68 16 125
2022 Real property 39 23 33 5 0 0 0 62 5 15
2022 Materiel management 20 38 4 24 8 0 5 61 34 35
2022 Information management 29 32 18 10 10 0 1 62 20 105
2022 Information technology 33 32 18 9 7 0 1 65 16 2105
2022 Internal audit 30 27 25 19 0 0 0 57 19 20
2022 Evaluation 38 33 18 0 11 0 0 71 11 15
2022 Data sciences 37 30 13 13 6 0 0 67 20 35
2022 Policy 24 26 23 7 20 0 0 50 27 50
2022 Project management 32 29 20 10 8 1 0 62 18 295
2022 Other services to the public 29 23 23 14 10 0 0 52 25 20
2022 None of the above 40 26 14 8 8 2 2 69 16 145
2020 Client contact centre 35 24 19 12 9 0 2 60 21 63
2020 Communications or public affairs 29 25 21 13 11 0 0 55 24 85
2020 Access to information and privacy 45 44 11 0 0 0 0 89 0 19
2020 Security 28 37 17 12 5 1 0 65 17 117
2020 Science and technology 35 34 18 12 1 0 0 68 14 76
2020 Administration and operations 35 35 18 7 4 0 0 70 11 385
2020 Human resources 37 33 14 8 6 0 3 72 14 267
2020 Financial management 32 29 20 10 8 1 1 61 18 208
2020 Procurement 38 35 11 7 7 0 1 74 15 145
2020 Real property 40 26 25 6 0 0 2 68 6 45
2020 Materiel management 43 28 17 12 0 0 0 71 12 25
2020 Information management 28 30 21 13 7 0 1 58 21 111
2020 Information technology 29 33 20 11 6 0 1 63 17 1926
2020 Internal audit 41 22 31 6 0 0 0 63 6 17
2020 Data sciences 31 31 11 23 4 0 0 62 28 26
2020 Policy 20 27 26 15 10 0 0 48 26 55
2020 Project management 31 32 20 11 6 0 0 63 17 243
2020 Other services to the public 34 32 7 12 11 0 4 69 24 25
2020 None of the above 31 19 22 17 8 1 2 52 25 178
2019 Client contact centre 31 26 20 13 8 1 1 59 21 78
2019 Communications or public affairs 21 27 29 15 8 0 0 47 24 85
2019 Access to information and privacy 17 56 12 10 0 5 0 77 10 18
2019 Security 31 19 23 15 11 0 2 51 26 131
2019 Science and technology 15 36 27 10 10 1 0 52 20 69
2019 Administration and operations 34 25 23 11 8 0 1 58 19 311
2019 Human resources 29 25 23 15 8 1 0 54 23 192
2019 Financial management 20 34 23 13 6 1 4 56 21 169
2019 Procurement 41 30 15 6 7 0 0 71 14 98
2019 Real property 30 23 30 12 2 0 2 55 14 42
2019 Materiel management 35 29 18 7 11 0 0 63 18 17
2019 Information management 30 23 22 12 13 0 0 53 25 91
2019 Information technology 25 29 24 12 8 0 1 55 21 1811
2019 Internal audit 14 27 38 13 8 0 0 42 21 12
2019 Data sciences 28 37 21 4 9 0 0 66 13 22
2019 Policy 11 43 21 12 13 0 0 54 25 44
2019 Project management 18 32 23 13 14 0 0 50 27 227
2019 Other services to the public 22 42 13 5 14 5 0 67 20 21
2019 None of the above 29 30 17 11 8 1 4 62 20 147
2018 Client contact centre 20 16 27 23 6 4 4 39 32 48
2018 Communications or public affairs 12 17 21 32 18 0 0 29 50 79
2018 Security 26 28 20 16 9 0 1 55 24 119
2018 Science and technology 28 22 22 16 9 3 0 51 26 31
2018 Administration and operations 24 27 24 15 8 0 1 52 23 238
2018 Human resources 20 28 24 16 10 1 1 49 26 165
2018 Financial management 18 29 26 13 13 1 0 47 26 129
2018 Procurement 17 37 27 4 12 1 2 55 17 69
2018 Real property 3 43 28 21 6 0 0 46 26 37
2018 Materiel management 25 36 7 18 14 0 0 61 32 13
2018 Information management 22 35 19 11 11 1 1 58 22 71
2018 Information technology 18 27 27 17 10 0 1 46 27 1395
2018 Internal audit 27 29 22 16 6 0 0 56 22 18
2018 Data sciences 9 41 30 0 21 0 0 49 21 12
2018 Policy 18 9 31 19 14 9 0 30 36 25
2018 Project management 18 22 31 18 8 2 1 41 27 150
2018 Other services to the public 20 7 45 13 16 0 0 26 29 15
2018 None of the above 32 20 15 12 20 1 0 52 33 85

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 20 20 5 5 2 7 67 11 110
2022 Communications or public affairs 46 27 13 3 12 0 0 73 15 80
2022 Access to information and privacy 59 27 7 0 7 0 0 85 7 10
2022 Security 53 25 11 6 2 1 2 81 8 125
2022 Science and technology 48 24 10 8 7 1 1 75 15 70
2022 Administration and operations 50 27 13 5 4 0 2 78 9 375
2022 Human resources 54 24 9 4 6 0 2 80 11 280
2022 Financial management 48 28 11 5 6 0 1 77 11 175
2022 Procurement 51 23 13 7 4 1 1 75 12 125
2022 Real property 54 29 11 6 0 0 0 83 6 15
2022 Materiel management 36 28 22 7 3 0 5 67 10 35
2022 Information management 50 26 13 3 7 0 1 77 10 105
2022 Information technology 53 24 11 5 5 1 1 79 10 2105
2022 Internal audit 39 31 9 10 0 0 12 79 11 20
2022 Evaluation 69 8 13 0 11 0 0 76 11 15
2022 Data sciences 54 28 15 3 0 0 0 82 3 35
2022 Policy 45 38 5 6 6 0 0 82 12 50
2022 Project management 50 23 13 7 6 1 1 74 13 295
2022 Other services to the public 51 29 15 0 6 0 0 80 6 15
2022 None of the above 54 18 12 3 8 2 4 76 12 145
2020 Client contact centre 47 17 18 10 6 2 2 65 16 62
2020 Communications or public affairs 51 22 15 7 6 0 0 73 12 84
2020 Access to information and privacy 59 26 10 5 0 0 0 85 5 19
2020 Security 42 29 15 6 5 2 0 73 12 119
2020 Science and technology 48 33 13 2 4 0 0 81 6 76
2020 Administration and operations 54 26 12 4 3 0 1 81 7 383
2020 Human resources 53 26 10 4 4 0 3 81 8 265
2020 Financial management 45 29 9 8 7 1 1 76 14 209
2020 Procurement 47 33 6 7 5 0 1 81 12 146
2020 Real property 53 27 14 4 0 0 2 81 4 45
2020 Materiel management 56 28 8 7 0 0 0 84 7 25
2020 Information management 51 25 15 6 2 0 1 76 8 111
2020 Information technology 47 28 13 6 4 1 1 75 11 1924
2020 Internal audit 52 38 5 6 0 0 0 89 6 17
2020 Data sciences 63 18 12 6 0 0 0 82 6 25
2020 Policy 49 25 13 9 3 0 0 75 12 55
2020 Project management 54 22 11 8 5 0 1 76 12 242
2020 Other services to the public 32 38 11 3 12 0 4 73 15 25
2020 None of the above 43 27 10 10 7 1 2 72 18 177
2019 Client contact centre 38 25 19 4 11 1 1 64 16 77
2019 Communications or public affairs 45 30 9 12 3 0 1 76 15 86
2019 Access to information and privacy 42 25 15 0 0 12 7 82 0 18
2019 Security 45 29 9 7 7 0 3 76 15 131
2019 Science and technology 42 28 17 6 4 0 3 72 10 69
2019 Administration and operations 53 20 13 6 7 0 1 74 13 311
2019 Human resources 48 27 12 6 6 1 0 76 12 192
2019 Financial management 46 26 13 7 5 2 2 74 12 169
2019 Procurement 49 28 7 12 4 0 0 77 17 99
2019 Real property 51 27 15 3 0 0 5 82 3 40
2019 Materiel management 46 17 18 7 11 0 0 63 18 17
2019 Information management 49 29 9 4 7 0 1 79 12 91
2019 Information technology 44 29 13 7 5 1 1 74 12 1816
2019 Internal audit 55 22 8 8 8 0 0 77 15 12
2019 Data sciences 61 27 8 0 4 0 0 88 4 22
2019 Policy 53 16 11 8 12 0 0 69 20 44
2019 Project management 44 25 14 9 6 1 1 70 15 226
2019 Other services to the public 42 20 12 0 16 5 5 69 18 21
2019 None of the above 50 25 9 8 3 1 4 78 12 147

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 24 10 1 3 3 2 86 4 110
2022 Communications or public affairs 47 26 16 5 6 0 0 73 11 80
2022 Access to information and privacy 76 17 7 0 0 0 0 93 0 10
2022 Security 59 26 6 3 2 1 2 88 6 125
2022 Science and technology 58 21 11 5 4 1 0 81 9 70
2022 Administration and operations 60 22 11 2 4 0 2 83 6 375
2022 Human resources 55 24 10 3 4 1 3 82 7 285
2022 Financial management 62 17 15 2 3 0 1 80 5 175
2022 Procurement 56 23 11 6 3 0 2 80 9 125
2022 Real property 60 29 5 6 0 0 0 89 6 15
2022 Materiel management 47 25 15 4 3 0 6 77 8 35
2022 Information management 53 21 16 4 2 1 3 77 7 105
2022 Information technology 56 25 11 3 3 0 1 82 7 2105
2022 Internal audit 56 25 4 11 4 0 0 81 15 20
2022 Evaluation 89 0 0 0 11 0 0 89 11 15
2022 Data sciences 60 23 10 3 5 0 0 83 7 35
2022 Policy 59 21 10 5 2 0 3 82 7 50
2022 Project management 62 22 8 5 2 0 0 85 7 295
2022 Other services to the public 49 32 6 13 0 0 0 81 13 20
2022 None of the above 58 25 11 1 1 2 2 87 2 145
2020 Client contact centre 40 17 20 15 7 0 2 57 22 62
2020 Communications or public affairs 42 28 16 10 5 0 0 70 15 84
2020 Access to information and privacy 35 35 15 15 0 0 0 70 15 19
2020 Security 34 23 26 10 6 1 0 57 17 119
2020 Science and technology 42 34 16 4 4 0 0 76 8 75
2020 Administration and operations 38 30 19 8 4 0 1 69 11 385
2020 Human resources 36 33 19 6 4 0 1 70 10 267
2020 Financial management 33 32 17 11 5 1 1 66 16 209
2020 Procurement 37 30 17 11 4 0 1 68 15 145
2020 Real property 50 19 20 4 4 0 2 71 9 45
2020 Materiel management 45 33 19 3 0 0 0 78 3 25
2020 Information management 40 28 22 4 5 0 1 68 9 113
2020 Information technology 35 33 19 8 4 0 0 69 12 1929
2020 Internal audit 35 35 0 30 0 0 0 70 30 17
2020 Data sciences 38 22 28 3 9 0 0 60 12 26
2020 Policy 23 39 24 7 7 0 0 62 14 55
2020 Project management 39 27 18 10 5 0 0 67 15 242
2020 Other services to the public 44 26 15 0 11 0 4 73 11 25
2020 None of the above 39 21 18 13 6 0 2 62 20 178

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 26 19 8 7 2 3 64 16 110
2022 Communications or public affairs 38 31 16 10 3 2 0 71 13 80
2022 Access to information and privacy 54 22 24 0 0 0 0 76 0 10
2022 Security 39 25 21 4 8 1 2 66 13 125
2022 Science and technology 43 24 14 10 9 0 0 67 19 70
2022 Administration and operations 38 32 15 8 5 0 1 71 14 375
2022 Human resources 32 29 17 12 8 1 1 62 21 285
2022 Financial management 39 34 14 7 6 0 0 73 13 175
2022 Procurement 38 33 15 6 7 1 0 72 13 125
2022 Real property 43 30 22 6 0 0 0 73 6 15
2022 Materiel management 31 22 20 6 13 0 7 57 21 35
2022 Information management 37 26 21 6 9 0 1 64 15 105
2022 Information technology 33 32 17 10 7 0 1 66 17 2100
2022 Internal audit 57 30 6 4 4 0 0 86 8 20
2022 Evaluation 20 39 24 11 6 0 0 59 17 15
2022 Data sciences 39 27 22 6 6 0 0 66 12 35
2022 Policy 39 25 14 12 9 1 0 65 21 50
2022 Project management 35 32 16 7 8 1 1 68 16 295
2022 Other services to the public 36 21 23 14 5 0 0 58 19 20
2022 None of the above 40 32 13 6 5 2 3 75 11 145
2020 Client contact centre 24 25 32 9 8 0 2 50 18 63
2020 Communications or public affairs 26 34 20 11 10 0 0 60 21 84
2020 Access to information and privacy 35 41 19 5 0 0 0 76 5 19
2020 Security 36 23 22 11 6 2 0 60 17 119
2020 Science and technology 31 33 16 15 4 0 0 64 19 76
2020 Administration and operations 38 32 17 8 4 0 1 70 12 383
2020 Human resources 42 26 15 9 7 0 1 68 17 267
2020 Financial management 32 29 21 10 5 1 1 62 16 208
2020 Procurement 33 27 22 10 7 1 0 60 17 146
2020 Real property 26 26 29 9 5 0 5 55 14 45
2020 Materiel management 50 20 19 8 4 0 0 69 12 25
2020 Information management 30 32 21 12 4 0 1 63 16 113
2020 Information technology 30 32 21 11 5 0 0 63 16 1930
2020 Internal audit 48 18 23 11 0 0 0 66 11 17
2020 Data sciences 33 28 22 9 8 0 0 61 17 25
2020 Policy 27 30 26 10 7 0 0 57 17 55
2020 Project management 33 34 16 12 4 1 0 67 17 243
2020 Other services to the public 45 24 12 4 11 0 4 72 15 25
2020 None of the above 35 27 17 11 7 2 1 64 19 176
2019 Client contact centre 34 20 24 12 6 1 1 56 19 78
2019 Communications or public affairs 32 39 16 9 3 0 1 72 12 86
2019 Access to information and privacy 27 10 51 7 0 5 0 39 7 18
2019 Security 40 29 19 7 2 0 2 71 9 131
2019 Science and technology 19 36 24 11 7 1 0 56 19 69
2019 Administration and operations 39 29 19 5 6 0 1 70 11 311
2019 Human resources 38 26 20 8 7 1 0 65 15 193
2019 Financial management 35 32 17 9 5 1 2 68 14 169
2019 Procurement 40 30 25 2 3 0 1 70 5 99
2019 Real property 34 37 22 5 0 0 3 72 5 40
2019 Materiel management 31 12 24 13 19 0 0 43 33 16
2019 Information management 34 33 18 8 5 0 1 68 14 92
2019 Information technology 30 34 21 10 5 1 1 64 15 1811
2019 Internal audit 55 22 15 8 0 0 0 77 8 12
2019 Data sciences 35 23 17 5 19 0 0 58 24 22
2019 Policy 31 38 15 8 8 0 0 69 16 44
2019 Project management 31 29 20 11 8 0 0 61 19 226
2019 Other services to the public 36 36 5 10 9 5 0 76 20 21
2019 None of the above 44 21 14 10 6 1 4 69 16 147
2018 Client contact centre 34 17 26 10 8 2 2 54 19 48
2018 Communications or public affairs 22 40 20 11 7 0 0 63 18 79
2018 Security 23 39 25 8 4 0 1 63 12 118
2018 Science and technology 28 25 22 19 6 0 0 53 25 31
2018 Administration and operations 30 34 20 11 4 0 0 65 15 236
2018 Human resources 28 30 20 11 9 1 0 59 20 164
2018 Financial management 32 25 20 14 7 1 2 58 21 129
2018 Procurement 31 32 27 7 2 1 2 64 9 69
2018 Real property 17 32 26 17 6 0 3 50 23 37
2018 Materiel management 22 39 22 10 7 0 0 61 18 13
2018 Information management 14 33 31 16 4 0 1 48 21 71
2018 Information technology 25 31 23 12 7 1 1 57 19 1395
2018 Internal audit 33 21 24 16 5 0 0 54 21 18
2018 Data sciences 15 22 46 17 0 0 0 37 17 12
2018 Policy 22 24 26 19 0 9 0 51 21 25
2018 Project management 21 26 30 13 7 1 1 49 21 149
2018 Other services to the public 20 37 26 7 11 0 0 57 18 15
2018 None of the above 41 22 17 9 10 1 0 64 19 85

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 11 8 4 3 1 7 83 8 110
2022 Communications or public affairs 53 17 6 7 5 0 12 80 14 80
2022 Access to information and privacy 58 31 0 0 11 0 0 89 11 10
2022 Security 62 19 4 2 5 1 7 88 8 125
2022 Science and technology 59 22 6 7 4 2 1 84 11 70
2022 Administration and operations 66 13 6 3 5 2 5 85 9 375
2022 Human resources 61 15 6 4 7 2 7 83 11 280
2022 Financial management 56 15 9 4 11 1 4 74 16 175
2022 Procurement 71 10 5 2 4 0 7 87 7 125
2022 Real property 48 34 6 6 0 0 6 88 6 15
2022 Materiel management 59 8 9 7 5 0 12 76 14 35
2022 Information management 66 16 9 3 0 0 6 87 3 105
2022 Information technology 64 16 7 3 5 1 4 85 8 2100
2022 Internal audit 61 12 8 0 4 0 15 86 5 20
2022 Evaluation 64 19 0 6 11 0 0 83 17 15
2022 Data sciences 65 16 6 0 7 0 7 86 8 35
2022 Policy 58 21 8 3 6 0 4 82 10 50
2022 Project management 65 13 9 2 5 1 5 83 7 295
2022 Other services to the public 73 16 0 0 5 0 6 95 5 20
2022 None of the above 61 14 10 1 5 4 5 82 7 145
2020 Client contact centre 54 21 11 4 4 0 5 79 9 63
2020 Communications or public affairs 51 22 19 4 3 0 1 73 8 84
2020 Access to information and privacy 71 15 9 0 0 0 5 90 0 19
2020 Security 51 23 14 5 3 2 3 77 8 118
2020 Science and technology 62 26 8 4 0 0 0 88 4 76
2020 Administration and operations 55 26 12 3 1 0 2 83 4 381
2020 Human resources 57 18 11 5 4 1 3 79 9 263
2020 Financial management 52 25 13 6 2 1 1 78 8 207
2020 Procurement 61 20 8 5 1 1 3 85 7 146
2020 Real property 68 15 7 5 2 0 3 86 7 43
2020 Materiel management 62 18 13 0 4 0 3 83 4 26
2020 Information management 64 18 9 2 2 0 4 86 4 111
2020 Information technology 57 25 10 3 2 0 2 84 6 1919
2020 Internal audit 53 24 23 0 0 0 0 77 0 17
2020 Data sciences 59 23 14 4 0 0 0 82 4 26
2020 Policy 36 35 13 5 5 3 2 75 11 54
2020 Project management 61 25 7 2 3 0 2 88 5 240
2020 Other services to the public 48 33 8 0 6 0 4 85 7 25
2020 None of the above 60 14 13 8 2 0 3 77 10 177
2019 Client contact centre 54 17 12 4 5 1 8 78 10 78
2019 Communications or public affairs 67 17 10 6 0 0 1 84 6 86
2019 Access to information and privacy 34 34 23 5 0 5 0 71 5 18
2019 Security 64 19 8 2 5 0 2 85 7 130
2019 Science and technology 59 22 11 1 4 0 3 83 6 69
2019 Administration and operations 64 18 10 3 3 0 2 83 6 313
2019 Human resources 65 18 10 1 3 2 2 86 4 191
2019 Financial management 57 22 11 6 3 1 2 80 9 169
2019 Procurement 64 20 11 1 2 0 1 85 3 99
2019 Real property 73 17 5 0 0 0 5 95 0 40
2019 Materiel management 58 19 0 18 6 0 0 76 24 17
2019 Information management 74 12 11 1 1 0 1 86 2 91
2019 Information technology 58 23 11 4 3 0 1 82 7 1814
2019 Internal audit 57 27 0 15 0 0 0 85 15 12
2019 Data sciences 72 19 4 0 5 0 0 91 5 22
2019 Policy 54 16 21 2 6 0 0 70 9 43
2019 Project management 66 19 8 3 2 0 2 87 4 228
2019 Other services to the public 47 43 0 0 0 0 10 100 0 20
2019 None of the above 60 19 8 6 3 1 3 82 9 146
2018 Client contact centre 52 14 18 5 6 2 4 70 11 48
2018 Communications or public affairs 44 27 18 6 4 0 1 72 10 79
2018 Security 52 20 15 5 6 0 2 73 11 119
2018 Science and technology 54 31 3 6 3 0 3 87 9 32
2018 Administration and operations 59 21 11 5 2 0 2 82 7 237
2018 Human resources 60 17 11 4 5 0 5 80 9 166
2018 Financial management 51 24 13 4 4 0 4 78 8 129
2018 Procurement 61 21 9 3 4 0 1 83 8 69
2018 Real property 55 24 12 3 0 0 6 84 3 38
2018 Materiel management 42 27 24 0 8 0 0 68 8 12
2018 Information management 53 24 11 10 0 0 3 79 10 71
2018 Information technology 57 21 10 6 4 0 1 79 10 1387
2018 Internal audit 52 32 11 6 0 0 0 83 6 18
2018 Data sciences 62 38 0 0 0 0 0 100 0 12
2018 Policy 50 24 11 11 5 0 0 73 15 25
2018 Project management 54 25 14 3 2 1 1 80 6 145
2018 Other services to the public 58 11 11 13 6 0 0 70 20 15
2018 None of the above 55 19 12 5 3 0 5 78 9 85

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 25 7 6 3 1 1 83 10 105
2022 Communications or public affairs 57 34 6 1 0 0 2 93 1 75
2022 Access to information and privacy 69 21 0 9 0 0 0 91 9 10
2022 Security 64 27 2 2 2 1 2 93 5 125
2022 Science and technology 59 14 13 5 9 0 0 73 13 70
2022 Administration and operations 66 21 8 1 2 0 2 89 3 375
2022 Human resources 58 26 7 2 4 1 3 87 6 285
2022 Financial management 67 25 5 1 2 0 0 93 3 175
2022 Procurement 70 17 7 3 3 0 0 87 6 125
2022 Real property 65 29 6 0 0 0 0 94 0 15
2022 Materiel management 55 20 11 8 3 0 2 77 12 35
2022 Information management 63 21 6 4 4 0 1 86 8 105
2022 Information technology 62 24 7 3 2 0 1 88 5 2105
2022 Internal audit 51 17 26 7 0 0 0 68 7 20
2022 Evaluation 71 12 11 6 0 0 0 83 6 15
2022 Data sciences 62 23 10 3 3 0 0 85 5 35
2022 Policy 64 22 6 0 8 0 0 86 8 50
2022 Project management 68 18 9 2 1 0 2 88 4 295
2022 Other services to the public 72 22 6 0 0 0 0 94 0 20
2022 None of the above 65 18 10 1 1 1 3 86 3 145
2020 Client contact centre 46 28 15 2 7 0 2 76 9 62
2020 Communications or public affairs 37 31 18 11 3 0 0 68 14 84
2020 Access to information and privacy 55 25 20 0 0 0 0 80 0 19
2020 Security 42 33 13 9 3 1 0 76 11 119
2020 Science and technology 56 29 10 3 3 0 0 85 5 76
2020 Administration and operations 47 32 13 5 2 0 1 80 7 384
2020 Human resources 44 30 15 6 3 0 1 75 9 266
2020 Financial management 46 31 13 5 4 1 1 78 9 207
2020 Procurement 47 35 13 3 1 0 1 83 4 145
2020 Real property 55 25 11 7 0 0 3 82 7 44
2020 Materiel management 42 31 16 4 7 0 0 74 11 26
2020 Information management 52 21 17 5 4 0 1 73 9 112
2020 Information technology 48 32 13 4 2 0 0 81 7 1915
2020 Internal audit 44 11 25 13 6 0 0 55 19 16
2020 Data sciences 44 37 16 0 3 0 0 81 3 26
2020 Policy 35 29 25 5 5 0 2 64 10 55
2020 Project management 50 31 11 4 3 0 0 82 7 241
2020 Other services to the public 35 41 9 4 10 0 0 76 15 25
2020 None of the above 49 24 18 4 5 0 0 73 9 178

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 12 4 1 2 3 13 92 3 105
2022 Communications or public affairs 71 11 2 2 2 0 11 92 5 80
2022 Access to information and privacy 85 7 0 0 0 0 7 100 0 10
2022 Security 70 12 6 1 3 1 8 89 5 125
2022 Science and technology 71 13 1 0 3 0 11 95 4 70
2022 Administration and operations 73 8 5 1 2 1 11 91 3 375
2022 Human resources 72 11 3 1 3 1 9 92 4 280
2022 Financial management 72 9 3 3 3 0 9 90 6 175
2022 Procurement 77 11 1 2 2 0 8 96 4 125
2022 Real property 76 18 0 6 0 0 0 94 6 15
2022 Materiel management 62 7 11 3 3 0 14 80 7 35
2022 Information management 75 8 6 3 1 1 6 89 4 105
2022 Information technology 76 9 4 1 2 1 8 93 3 2105
2022 Internal audit 79 8 0 0 9 0 4 91 9 20
2022 Evaluation 69 0 0 0 0 0 31 100 0 15
2022 Data sciences 68 14 7 0 0 0 12 92 0 35
2022 Policy 70 12 6 0 6 3 4 88 6 50
2022 Project management 74 9 5 1 1 1 10 92 2 295
2022 Other services to the public 56 18 0 0 0 0 26 100 0 20
2022 None of the above 72 6 6 2 3 2 10 88 5 145
2020 Client contact centre 51 16 7 5 4 2 15 81 11 62
2020 Communications or public affairs 78 9 2 5 1 0 4 91 7 84
2020 Access to information and privacy 85 5 5 5 0 0 0 90 5 19
2020 Security 60 19 12 5 0 2 3 83 5 119
2020 Science and technology 76 13 6 1 0 0 3 92 1 75
2020 Administration and operations 68 16 6 3 1 0 5 89 4 383
2020 Human resources 66 15 7 3 2 0 7 87 5 264
2020 Financial management 65 16 9 1 2 1 6 87 3 208
2020 Procurement 75 14 5 3 1 1 1 90 4 143
2020 Real property 75 9 9 5 0 0 3 86 5 43
2020 Materiel management 66 22 5 4 0 0 4 92 4 26
2020 Information management 72 11 7 1 3 1 5 89 4 113
2020 Information technology 70 16 6 2 1 0 4 91 3 1920
2020 Internal audit 58 6 11 6 0 0 19 79 7 17
2020 Data sciences 70 19 3 0 0 0 7 97 0 26
2020 Policy 65 16 13 2 3 0 2 82 5 55
2020 Project management 71 15 4 2 1 0 6 92 3 240
2020 Other services to the public 60 27 10 0 3 0 0 86 3 25
2020 None of the above 67 14 6 3 3 1 7 88 6 177
2019 Client contact centre 62 16 10 1 3 1 6 85 4 78
2019 Communications or public affairs 73 11 0 5 2 0 8 92 8 85
2019 Access to information and privacy 44 22 24 0 0 5 6 73 0 18
2019 Security 75 12 5 3 1 1 3 90 4 130
2019 Science and technology 74 12 3 4 1 0 6 91 5 68
2019 Administration and operations 73 13 6 2 1 1 4 90 3 312
2019 Human resources 72 9 7 0 3 0 9 89 3 193
2019 Financial management 71 7 3 6 2 2 8 87 9 168
2019 Procurement 76 14 5 0 1 1 4 94 1 98
2019 Real property 76 7 7 0 0 0 10 92 0 41
2019 Materiel management 58 17 6 19 0 0 0 75 19 17
2019 Information management 78 16 3 1 1 0 1 95 2 91
2019 Information technology 72 13 5 2 2 1 5 90 4 1810
2019 Internal audit 81 7 13 0 0 0 0 87 0 12
2019 Data sciences 85 10 0 0 5 0 0 95 5 22
2019 Policy 75 14 4 0 2 0 4 94 2 44
2019 Project management 69 16 5 3 1 0 5 90 5 226
2019 Other services to the public 47 19 20 5 0 0 10 72 5 21
2019 None of the above 64 14 5 3 2 2 10 89 6 147
2018 Client contact centre 60 13 6 8 0 2 10 83 9 46
2018 Communications or public affairs 58 18 8 6 5 1 4 80 11 80
2018 Security 62 18 9 3 4 0 4 84 7 119
2018 Science and technology 67 12 3 6 3 3 6 87 10 32
2018 Administration and operations 61 20 10 3 2 0 3 84 5 236
2018 Human resources 64 12 8 3 5 0 8 83 8 166
2018 Financial management 69 13 7 3 2 0 6 87 6 129
2018 Procurement 67 15 6 3 3 1 4 87 7 70
2018 Real property 61 27 7 0 0 0 6 93 0 38
2018 Materiel management 54 7 22 0 7 10 0 68 8 13
2018 Information management 56 25 11 1 1 0 5 85 3 71
2018 Information technology 67 15 7 4 3 1 4 86 7 1391
2018 Internal audit 89 6 5 0 0 0 0 95 0 18
2018 Data sciences 81 11 9 0 0 0 0 91 0 12
2018 Policy 76 11 9 3 0 0 0 88 3 25
2018 Project management 66 18 5 3 2 3 3 89 6 149
2018 Other services to the public 61 6 19 13 0 0 0 67 13 15
2018 None of the above 61 17 8 4 4 0 6 83 9 84

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 3 7 2 4 1 10 85 7 105
2022 Communications or public affairs 67 6 7 2 7 0 10 81 11 80
2022 Access to information and privacy 66 0 9 7 7 0 10 73 16 10
2022 Security 80 8 1 2 2 3 4 94 4 125
2022 Science and technology 70 12 6 2 4 1 5 88 6 70
2022 Administration and operations 76 8 4 2 3 1 7 90 5 375
2022 Human resources 77 6 3 2 4 1 7 90 6 280
2022 Financial management 75 10 2 0 3 4 5 94 4 175
2022 Procurement 79 7 1 3 2 3 5 93 5 125
2022 Real property 77 17 0 6 0 0 0 94 6 15
2022 Materiel management 75 0 12 0 0 0 13 86 0 35
2022 Information management 72 14 4 2 3 1 5 91 5 105
2022 Information technology 80 8 3 2 2 1 4 92 4 2105
2022 Internal audit 76 4 9 0 0 0 11 90 0 20
2022 Evaluation 70 0 0 6 11 0 12 80 20 15
2022 Data sciences 74 7 5 4 0 0 10 90 5 35
2022 Policy 72 7 6 6 7 1 0 81 13 50
2022 Project management 70 10 6 2 3 1 7 87 6 300
2022 Other services to the public 74 0 14 0 0 0 12 84 0 20
2022 None of the above 70 7 4 6 4 4 6 85 11 145
2020 Client contact centre 76 10 1 2 6 0 5 90 8 60
2020 Communications or public affairs 78 9 8 1 2 1 1 89 3 83
2020 Access to information and privacy 95 5 0 0 0 0 0 100 0 19
2020 Security 80 7 5 1 1 2 4 93 2 117
2020 Science and technology 79 13 4 1 1 0 1 93 3 76
2020 Administration and operations 80 8 4 2 2 0 3 92 4 381
2020 Human resources 81 5 3 2 2 0 6 93 4 265
2020 Financial management 72 12 5 3 2 2 5 90 5 207
2020 Procurement 77 10 3 4 3 1 2 90 7 144
2020 Real property 74 16 7 0 0 0 3 93 0 44
2020 Materiel management 72 16 12 0 0 0 0 88 0 25
2020 Information management 74 6 5 4 5 2 4 86 9 113
2020 Information technology 80 9 4 2 2 1 3 92 4 1919
2020 Internal audit 69 11 7 0 0 0 13 92 0 17
2020 Data sciences 82 3 7 0 0 4 3 92 0 26
2020 Policy 76 4 5 7 7 0 2 81 14 55
2020 Project management 75 11 5 3 3 1 2 89 6 241
2020 Other services to the public 93 0 0 4 0 3 0 96 4 25
2020 None of the above 74 8 6 4 3 1 4 86 7 178
2019 Client contact centre 78 9 6 2 4 0 0 88 6 77
2019 Communications or public affairs 76 9 8 2 4 0 1 86 6 86
2019 Access to information and privacy 80 5 0 5 0 10 0 95 5 18
2019 Security 79 7 2 5 4 1 2 89 9 132
2019 Science and technology 80 6 3 1 6 2 1 90 7 69
2019 Administration and operations 72 12 6 3 4 0 3 87 7 313
2019 Human resources 76 7 3 4 3 1 7 89 7 194
2019 Financial management 71 13 8 2 3 1 3 87 5 169
2019 Procurement 82 8 4 2 2 1 1 92 4 99
2019 Real property 83 7 5 3 0 0 3 92 3 40
2019 Materiel management 52 30 0 7 6 0 6 87 13 17
2019 Information management 76 9 6 5 1 0 2 87 6 92
2019 Information technology 77 9 5 2 3 1 3 90 5 1818
2019 Internal audit 100 0 0 0 0 0 0 100 0 12
2019 Data sciences 91 4 0 0 4 0 0 96 4 21
2019 Policy 70 9 6 8 4 0 2 81 12 44
2019 Project management 71 13 5 2 5 1 2 87 7 230
2019 Other services to the public 61 6 0 9 5 0 20 84 16 21
2019 None of the above 72 9 5 2 3 2 7 89 6 147
2018 Client contact centre 67 4 9 2 6 4 8 81 9 48
2018 Communications or public affairs 69 15 4 1 6 0 5 87 8 79
2018 Security 70 14 8 2 3 0 4 87 4 119
2018 Science and technology 82 3 0 6 3 6 0 90 10 32
2018 Administration and operations 74 11 4 4 3 2 3 89 7 238
2018 Human resources 68 8 6 4 5 0 9 84 10 167
2018 Financial management 70 9 6 6 4 1 4 83 11 130
2018 Procurement 67 16 4 2 3 1 7 90 5 70
2018 Real property 73 11 11 0 0 0 6 89 0 38
2018 Materiel management 86 7 7 0 0 0 0 93 0 13
2018 Information management 72 15 3 4 3 0 3 89 8 70
2018 Information technology 75 11 5 2 3 1 4 90 5 1393
2018 Internal audit 89 11 0 0 0 0 0 100 0 18
2018 Data sciences 77 17 0 0 0 6 0 100 0 12
2018 Policy 63 23 7 0 3 0 3 89 4 25
2018 Project management 68 13 4 6 3 2 5 87 9 150
2018 Other services to the public 62 25 6 7 0 0 0 87 7 15
2018 None of the above 69 12 4 6 2 0 8 87 9 85

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 72 10 4 4 3 1 6 89 8 110
2022 Communications or public affairs 58 26 5 5 5 0 1 85 10 80
2022 Access to information and privacy 66 24 0 9 0 0 0 91 9 10
2022 Security 71 22 2 1 0 1 3 97 1 125
2022 Science and technology 75 15 1 4 2 0 4 93 6 70
2022 Administration and operations 68 18 5 2 2 0 5 91 4 375
2022 Human resources 70 13 6 3 4 1 4 87 7 285
2022 Financial management 68 18 4 0 4 1 4 91 4 175
2022 Procurement 74 12 5 3 3 1 2 89 6 125
2022 Real property 61 23 5 0 11 0 0 84 11 15
2022 Materiel management 57 21 9 8 0 0 5 82 9 35
2022 Information management 66 20 9 1 3 0 2 87 4 105
2022 Information technology 70 17 6 2 2 1 2 91 4 2105
2022 Internal audit 70 0 11 8 0 4 7 78 9 20
2022 Evaluation 64 12 17 0 0 0 7 82 0 15
2022 Data sciences 66 15 7 5 4 0 4 84 9 35
2022 Policy 58 34 6 0 0 2 0 94 0 50
2022 Project management 69 21 6 1 2 0 2 92 2 295
2022 Other services to the public 73 12 15 0 0 0 0 85 0 15
2022 None of the above 62 21 4 4 2 2 5 89 6 145
2020 Client contact centre 64 19 5 4 6 0 2 84 11 63
2020 Communications or public affairs 54 28 10 3 4 0 0 83 7 85
2020 Access to information and privacy 90 10 0 0 0 0 0 100 0 19
2020 Security 68 21 4 2 2 1 3 92 4 117
2020 Science and technology 65 26 4 0 4 0 1 92 4 76
2020 Administration and operations 71 16 7 2 1 0 2 89 3 382
2020 Human resources 77 12 2 2 2 0 5 93 5 265
2020 Financial management 67 19 5 3 2 1 3 90 5 208
2020 Procurement 73 16 7 3 0 1 1 90 3 145
2020 Real property 68 20 9 0 0 0 3 90 0 43
2020 Materiel management 72 17 5 7 0 0 0 88 7 26
2020 Information management 70 22 3 3 1 0 2 93 4 112
2020 Information technology 70 19 6 2 1 0 2 91 3 1914
2020 Internal audit 75 13 13 0 0 0 0 87 0 17
2020 Data sciences 53 18 16 9 0 4 0 74 9 26
2020 Policy 68 14 15 2 2 0 0 82 3 55
2020 Project management 73 17 5 1 2 0 2 92 3 239
2020 Other services to the public 85 8 3 4 0 0 0 93 4 25
2020 None of the above 62 21 5 3 3 1 4 88 7 175
2019 Client contact centre 60 26 9 2 2 0 0 86 5 78
2019 Communications or public affairs 60 23 8 4 4 0 1 84 8 86
2019 Access to information and privacy 58 16 12 10 0 5 0 77 10 18
2019 Security 66 22 5 2 2 1 2 91 4 130
2019 Science and technology 63 23 7 0 4 2 0 88 4 69
2019 Administration and operations 65 18 8 3 3 0 2 85 7 310
2019 Human resources 68 17 6 2 2 0 5 89 4 194
2019 Financial management 62 16 12 2 3 1 3 82 6 168
2019 Procurement 63 26 8 0 2 0 1 90 2 99
2019 Real property 67 28 0 3 0 0 3 97 3 39
2019 Materiel management 47 29 11 7 0 0 6 81 7 17
2019 Information management 66 22 7 2 2 0 0 88 4 92
2019 Information technology 66 21 7 3 2 0 1 88 4 1810
2019 Internal audit 85 8 8 0 0 0 0 92 0 12
2019 Data sciences 71 19 0 5 4 0 0 90 10 21
2019 Policy 52 32 9 4 2 0 0 84 6 44
2019 Project management 67 20 6 3 2 1 1 89 6 227
2019 Other services to the public 56 16 7 0 5 0 15 86 5 21
2019 None of the above 67 18 5 3 1 1 5 91 4 147
2018 Client contact centre 68 17 0 5 4 2 4 90 10 47
2018 Communications or public affairs 56 22 11 4 4 0 4 81 7 79
2018 Security 66 23 8 1 1 0 2 90 2 119
2018 Science and technology 65 18 3 6 3 0 6 88 9 33
2018 Administration and operations 61 20 8 6 2 0 2 83 9 239
2018 Human resources 70 14 5 3 3 0 4 88 7 169
2018 Financial management 56 26 7 6 2 1 1 84 8 130
2018 Procurement 50 28 16 1 3 0 2 80 4 70
2018 Real property 62 19 11 6 0 0 3 83 6 38
2018 Materiel management 54 24 15 0 7 0 0 78 7 13
2018 Information management 63 21 11 1 1 0 3 86 3 71
2018 Information technology 64 23 8 2 1 0 2 88 4 1402
2018 Internal audit 100 0 0 0 0 0 0 100 0 18
2018 Data sciences 69 9 23 0 0 0 0 77 0 12
2018 Policy 69 14 14 3 0 0 0 82 3 25
2018 Project management 62 21 9 4 1 2 2 86 4 150
2018 Other services to the public 58 28 14 0 0 0 0 86 0 13
2018 None of the above 66 24 5 1 2 0 1 91 4 86

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 6 4 6 4 2 7 85 11 110
2022 Communications or public affairs 56 19 7 6 10 0 1 77 16 80
2022 Access to information and privacy 59 15 19 7 0 0 0 73 7 10
2022 Security 72 14 4 3 2 1 4 91 4 125
2022 Science and technology 66 18 2 5 4 0 4 88 10 70
2022 Administration and operations 66 17 7 2 3 0 5 87 6 375
2022 Human resources 72 12 4 2 7 1 3 87 9 280
2022 Financial management 69 15 5 1 5 0 5 88 7 175
2022 Procurement 64 17 8 3 3 1 3 85 6 125
2022 Real property 65 29 0 0 6 0 0 94 6 15
2022 Materiel management 60 21 11 0 0 0 8 88 0 35
2022 Information management 66 15 8 5 3 0 3 84 8 105
2022 Information technology 73 14 4 3 3 1 2 89 6 2100
2022 Internal audit 61 10 4 6 13 0 7 76 20 20
2022 Evaluation 76 0 0 17 0 0 7 82 18 15
2022 Data sciences 69 10 11 7 0 0 4 81 7 35
2022 Policy 60 18 8 4 9 0 0 78 14 50
2022 Project management 63 19 8 2 5 1 2 85 7 295
2022 Other services to the public 66 17 12 6 0 0 0 82 6 20
2022 None of the above 61 17 4 4 8 2 4 83 13 145
2020 Client contact centre 61 21 4 3 9 0 2 83 12 63
2020 Communications or public affairs 64 21 7 3 5 0 0 85 8 85
2020 Access to information and privacy 95 5 0 0 0 0 0 100 0 19
2020 Security 72 14 5 3 2 1 2 88 6 119
2020 Science and technology 76 20 0 1 1 0 1 97 3 76
2020 Administration and operations 73 14 8 2 2 0 2 88 4 381
2020 Human resources 74 10 3 4 3 0 5 89 7 265
2020 Financial management 62 18 7 4 4 1 3 84 9 209
2020 Procurement 68 13 9 4 4 1 1 83 8 146
2020 Real property 68 18 9 2 0 0 3 88 2 44
2020 Materiel management 65 25 0 7 0 0 4 93 7 26
2020 Information management 71 13 7 2 4 0 3 87 6 111
2020 Information technology 71 14 7 3 3 0 1 87 6 1918
2020 Internal audit 77 11 13 0 0 0 0 87 0 17
2020 Data sciences 69 16 3 7 0 4 0 89 8 26
2020 Policy 62 13 11 5 9 0 0 75 14 54
2020 Project management 67 17 5 6 4 0 2 85 10 242
2020 Other services to the public 78 15 0 0 7 0 0 93 7 25
2020 None of the above 64 13 11 2 5 1 3 81 7 178
2019 Client contact centre 66 16 10 4 4 0 0 82 8 77
2019 Communications or public affairs 65 15 6 7 7 0 0 80 13 86
2019 Access to information and privacy 71 7 11 5 0 5 0 83 6 17
2019 Security 63 16 7 7 4 1 1 82 12 132
2019 Science and technology 65 16 4 3 9 3 0 84 12 69
2019 Administration and operations 66 15 9 4 4 1 2 83 8 310
2019 Human resources 64 12 12 6 2 1 3 79 9 194
2019 Financial management 59 15 10 8 4 1 3 76 13 168
2019 Procurement 64 18 9 5 2 0 1 83 7 98
2019 Real property 69 22 0 5 2 0 2 93 7 41
2019 Materiel management 46 23 20 6 6 0 0 69 11 17
2019 Information management 68 15 2 9 4 0 1 84 14 92
2019 Information technology 68 17 6 4 4 0 2 86 8 1815
2019 Internal audit 85 8 0 0 8 0 0 92 8 12
2019 Data sciences 67 20 9 0 4 0 0 87 4 21
2019 Policy 53 23 6 0 18 0 0 76 18 44
2019 Project management 62 17 8 6 5 1 1 81 11 229
2019 Other services to the public 72 6 5 5 4 0 10 85 9 21
2019 None of the above 63 15 8 7 1 1 5 84 8 147
2018 Client contact centre 60 15 6 5 10 2 2 78 16 47
2018 Communications or public affairs 47 25 12 8 5 0 4 75 13 79
2018 Security 62 21 9 3 4 0 2 84 7 119
2018 Science and technology 55 19 3 6 10 0 6 79 17 31
2018 Administration and operations 59 20 10 6 6 0 1 79 12 238
2018 Human resources 52 19 8 9 7 0 4 75 17 169
2018 Financial management 63 19 6 6 4 1 1 84 10 130
2018 Procurement 54 19 15 5 5 0 2 74 11 70
2018 Real property 65 11 14 8 0 0 3 78 8 38
2018 Materiel management 71 15 7 0 7 0 0 86 7 13
2018 Information management 65 23 3 5 3 0 1 89 8 70
2018 Information technology 61 19 9 5 3 1 2 82 9 1399
2018 Internal audit 53 19 17 6 6 0 0 72 11 18
2018 Data sciences 75 17 9 0 0 0 0 91 0 12
2018 Policy 57 10 22 3 7 0 0 67 11 25
2018 Project management 62 18 9 5 3 1 2 82 8 150
2018 Other services to the public 30 35 15 13 8 0 0 65 20 13
2018 None of the above 59 19 9 5 7 1 1 80 11 86

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 6 1 2 1 2 21 96 3 110
2022 Communications or public affairs 63 9 5 2 5 0 15 85 9 80
2022 Access to information and privacy 42 7 9 0 0 0 42 84 0 10
2022 Security 64 16 3 1 0 1 15 95 1 125
2022 Science and technology 70 10 6 0 0 0 13 93 0 70
2022 Administration and operations 67 7 4 1 2 0 20 92 3 375
2022 Human resources 68 9 4 1 3 1 15 91 4 285
2022 Financial management 62 13 6 2 3 0 13 88 6 175
2022 Procurement 61 9 3 3 2 0 21 90 7 125
2022 Real property 60 17 5 0 6 0 11 87 7 15
2022 Materiel management 64 12 10 0 0 0 14 89 0 35
2022 Information management 69 11 1 1 0 0 18 97 1 105
2022 Information technology 66 10 4 2 0 1 18 92 3 2105
2022 Internal audit 54 20 0 0 0 0 26 100 0 20
2022 Evaluation 70 5 5 0 0 0 20 93 0 15
2022 Data sciences 63 5 0 6 0 0 26 91 9 35
2022 Policy 63 9 5 4 0 0 19 89 5 50
2022 Project management 63 14 5 1 1 0 16 92 2 295
2022 Other services to the public 65 4 8 0 0 0 23 89 0 20
2022 None of the above 57 12 2 1 1 2 25 95 3 140
2020 Client contact centre 72 7 5 1 2 2 12 91 4 60
2020 Communications or public affairs 61 11 5 1 1 0 20 91 2 85
2020 Access to information and privacy 70 10 0 0 0 0 20 100 0 19
2020 Security 72 7 5 1 1 2 13 92 2 119
2020 Science and technology 65 17 3 3 3 0 11 91 6 76
2020 Administration and operations 69 10 3 1 1 0 16 95 2 384
2020 Human resources 66 4 4 1 1 1 23 92 3 265
2020 Financial management 61 14 6 3 2 1 13 87 6 209
2020 Procurement 70 8 4 1 1 1 15 93 2 145
2020 Real property 48 14 9 4 0 0 25 82 6 43
2020 Materiel management 58 16 3 0 0 0 23 96 0 26
2020 Information management 70 10 4 0 0 0 17 96 0 112
2020 Information technology 64 12 5 1 1 0 18 92 2 1924
2020 Internal audit 59 16 13 0 0 0 13 86 0 17
2020 Data sciences 56 26 0 0 0 4 14 100 0 26
2020 Policy 65 8 6 2 2 0 18 89 4 55
2020 Project management 63 14 6 1 1 0 14 90 3 241
2020 Other services to the public 51 24 0 4 0 0 22 95 5 25
2020 None of the above 58 9 2 1 2 1 27 94 3 178
2019 Client contact centre 62 11 4 0 0 0 23 95 0 78
2019 Communications or public affairs 61 10 1 1 2 0 25 94 4 86
2019 Access to information and privacy 44 10 18 0 0 5 24 75 0 18
2019 Security 66 12 3 2 1 1 16 94 3 130
2019 Science and technology 58 9 4 0 3 2 23 90 4 69
2019 Administration and operations 67 8 2 2 1 0 20 94 3 311
2019 Human resources 67 9 4 1 0 0 19 94 1 193
2019 Financial management 55 14 6 3 2 1 19 86 7 168
2019 Procurement 64 12 1 1 0 0 22 97 1 96
2019 Real property 53 15 8 0 0 0 24 90 0 39
2019 Materiel management 47 12 7 11 6 0 17 71 20 17
2019 Information management 67 7 5 1 0 0 20 92 1 92
2019 Information technology 65 12 5 2 1 0 16 92 3 1807
2019 Internal audit 70 14 0 0 0 0 15 100 0 12
2019 Data sciences 72 4 10 0 0 0 14 89 0 21
2019 Policy 58 11 6 4 0 0 21 87 5 44
2019 Project management 64 16 4 0 0 1 15 95 1 229
2019 Other services to the public 37 15 0 0 0 0 48 100 0 20
2019 None of the above 56 11 3 1 0 1 27 93 2 147
2018 Client contact centre 52 11 2 4 0 2 29 91 6 47
2018 Communications or public affairs 50 13 2 4 0 1 30 92 5 77
2018 Security 59 17 4 3 0 0 17 92 3 118
2018 Science and technology 62 12 6 3 0 0 18 89 4 33
2018 Administration and operations 58 10 3 0 0 0 28 95 1 236
2018 Human resources 63 9 3 4 1 0 20 89 7 169
2018 Financial management 53 12 8 2 2 1 21 84 6 129
2018 Procurement 41 22 3 2 0 0 32 93 2 70
2018 Real property 61 11 8 0 0 0 20 90 0 38
2018 Materiel management 54 17 15 0 0 0 14 83 0 13
2018 Information management 63 10 4 1 1 0 20 91 3 70
2018 Information technology 57 12 6 2 0 0 22 90 2 1394
2018 Internal audit 64 11 0 0 0 0 25 100 0 18
2018 Data sciences 65 17 0 0 0 0 19 100 0 12
2018 Policy 55 10 4 4 5 0 24 85 11 24
2018 Project management 61 16 2 1 1 1 18 95 2 149
2018 Other services to the public 31 38 0 0 0 0 31 100 0 12
2018 None of the above 55 11 2 0 0 0 32 97 0 85

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 11 4 4 1 1 7 91 5 110
2022 Communications or public affairs 74 12 3 2 1 0 7 93 4 80
2022 Access to information and privacy 71 8 0 7 14 0 0 79 21 10
2022 Security 72 17 3 3 1 1 2 92 4 125
2022 Science and technology 75 9 3 2 1 0 8 92 4 70
2022 Administration and operations 77 10 5 1 2 0 7 92 3 375
2022 Human resources 73 11 3 2 3 1 7 92 5 280
2022 Financial management 70 18 3 1 2 1 5 94 4 175
2022 Procurement 65 20 6 1 1 1 6 91 3 125
2022 Real property 77 17 0 0 6 0 0 94 6 15
2022 Materiel management 72 16 2 0 0 0 11 98 0 35
2022 Information management 72 17 6 2 0 0 3 92 2 105
2022 Information technology 70 16 6 2 1 1 4 91 3 2105
2022 Internal audit 65 9 10 0 0 4 12 89 0 20
2022 Evaluation 63 30 0 0 0 0 7 100 0 15
2022 Data sciences 69 17 3 3 0 0 8 93 3 35
2022 Policy 67 11 8 4 0 0 10 86 4 50
2022 Project management 69 16 5 2 1 1 5 92 3 295
2022 Other services to the public 61 16 16 0 0 0 7 83 0 20
2022 None of the above 72 9 5 4 3 2 5 87 7 145
2020 Client contact centre 73 10 5 2 3 0 6 89 5 63
2020 Communications or public affairs 85 10 3 1 0 0 1 96 1 85
2020 Access to information and privacy 71 24 5 0 0 0 0 95 0 19
2020 Security 64 15 16 1 1 1 3 82 2 118
2020 Science and technology 78 18 3 0 1 0 0 96 1 76
2020 Administration and operations 81 10 3 1 0 0 5 96 1 385
2020 Human resources 80 8 3 1 1 0 6 94 2 266
2020 Financial management 70 16 4 0 2 1 6 93 3 209
2020 Procurement 71 16 7 4 1 0 1 88 5 146
2020 Real property 56 25 9 7 0 0 2 83 7 45
2020 Materiel management 68 20 4 4 0 0 4 92 4 26
2020 Information management 76 18 2 0 0 0 5 98 0 113
2020 Information technology 67 20 7 2 1 0 2 90 3 1930
2020 Internal audit 71 22 7 0 0 0 0 93 0 17
2020 Data sciences 81 7 0 0 0 4 7 100 0 26
2020 Policy 86 9 4 0 2 0 0 95 2 55
2020 Project management 68 16 7 3 1 0 4 88 5 240
2020 Other services to the public 68 20 12 0 0 0 0 88 0 25
2020 None of the above 70 18 4 2 1 1 4 93 3 178
2019 Client contact centre 72 19 3 4 0 0 3 93 4 78
2019 Communications or public affairs 81 8 2 3 0 0 5 94 4 86
2019 Access to information and privacy 58 21 10 0 0 5 7 89 0 18
2019 Security 65 22 4 3 0 1 5 93 3 132
2019 Science and technology 62 17 12 2 1 5 2 84 3 66
2019 Administration and operations 78 11 2 3 0 0 6 95 3 312
2019 Human resources 79 10 4 1 1 1 5 95 1 194
2019 Financial management 71 15 3 3 1 1 6 92 4 169
2019 Procurement 67 21 5 3 2 0 2 89 5 99
2019 Real property 64 17 10 3 0 0 7 87 3 40
2019 Materiel management 76 12 13 0 0 0 0 87 0 17
2019 Information management 73 13 7 1 1 0 5 91 2 90
2019 Information technology 66 19 8 3 1 0 3 88 4 1815
2019 Internal audit 85 15 0 0 0 0 0 100 0 12
2019 Data sciences 84 16 0 0 0 0 0 100 0 21
2019 Policy 75 15 2 0 2 0 6 96 2 44
2019 Project management 64 21 8 2 1 1 3 89 3 228
2019 Other services to the public 48 27 0 3 0 8 14 96 4 21
2019 None of the above 71 9 5 2 2 1 9 90 5 145
2018 Client contact centre 57 16 8 11 2 2 4 77 14 47
2018 Communications or public affairs 71 11 5 1 0 1 10 93 1 78
2018 Security 58 29 7 3 1 0 3 89 4 119
2018 Science and technology 64 15 3 6 3 0 9 87 10 32
2018 Administration and operations 70 17 5 1 0 0 7 93 1 239
2018 Human resources 73 12 3 1 1 0 10 94 3 169
2018 Financial management 71 16 4 1 1 1 7 94 2 129
2018 Procurement 59 22 7 6 2 0 4 84 8 70
2018 Real property 46 23 22 1 3 0 5 73 4 38
2018 Materiel management 64 15 15 7 0 0 0 78 7 13
2018 Information management 70 20 4 0 0 0 6 96 0 71
2018 Information technology 60 21 9 3 2 0 5 85 5 1397
2018 Internal audit 67 11 6 6 0 0 11 88 6 18
2018 Data sciences 65 17 6 0 6 0 6 87 7 12
2018 Policy 74 10 9 0 0 0 7 90 0 25
2018 Project management 59 19 14 1 1 1 5 83 2 149
2018 Other services to the public 48 29 15 8 0 0 0 77 8 13
2018 None of the above 67 10 7 1 3 1 11 87 5 87

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 76 6 4 4 4 2 5 87 9 110
2022 Communications or public affairs 78 9 3 2 4 0 5 91 6 80
2022 Access to information and privacy 91 9 0 0 0 0 0 100 0 10
2022 Security 78 10 4 2 2 2 2 92 5 125
2022 Science and technology 72 12 8 0 3 1 4 88 3 70
2022 Administration and operations 71 14 6 1 4 0 3 89 6 375
2022 Human resources 73 11 4 2 3 1 6 90 5 285
2022 Financial management 80 8 2 1 3 0 5 93 5 175
2022 Procurement 74 6 9 2 5 1 3 83 7 125
2022 Real property 89 6 0 0 6 0 0 94 6 15
2022 Materiel management 55 17 11 4 3 0 9 79 8 35
2022 Information management 75 11 8 2 2 0 1 87 4 105
2022 Information technology 75 13 4 2 2 1 3 91 4 2105
2022 Internal audit 75 0 0 9 7 0 10 83 17 20
2022 Evaluation 76 13 0 0 11 0 0 89 11 15
2022 Data sciences 76 15 2 3 0 0 4 94 3 35
2022 Policy 77 7 5 2 3 0 6 89 5 50
2022 Project management 77 11 4 2 3 1 1 90 5 295
2022 Other services to the public 71 14 0 15 0 0 0 85 15 20
2022 None of the above 72 8 6 2 5 2 6 87 7 145
2020 Client contact centre 67 11 9 7 2 0 3 82 9 62
2020 Communications or public affairs 64 13 12 2 6 0 2 80 8 85
2020 Access to information and privacy 95 0 0 0 5 0 0 95 5 19
2020 Security 68 15 7 2 4 1 2 86 7 118
2020 Science and technology 75 13 7 1 4 0 0 88 5 76
2020 Administration and operations 73 12 6 3 2 0 3 88 5 385
2020 Human resources 77 7 2 4 4 0 4 89 9 267
2020 Financial management 73 13 4 3 4 1 3 89 7 209
2020 Procurement 75 15 1 4 3 1 1 91 7 146
2020 Real property 73 18 5 2 0 0 2 93 2 45
2020 Materiel management 64 7 9 9 4 0 8 77 13 26
2020 Information management 65 20 6 4 1 0 4 88 6 113
2020 Information technology 72 15 6 3 2 0 2 89 5 1933
2020 Internal audit 87 13 0 0 0 0 0 100 0 17
2020 Data sciences 72 15 4 0 9 0 0 87 9 26
2020 Policy 66 20 7 0 7 0 0 86 7 55
2020 Project management 73 17 4 2 3 0 1 91 5 242
2020 Other services to the public 63 27 4 0 7 0 0 90 7 25
2020 None of the above 65 16 7 2 7 0 3 83 9 178
2019 Client contact centre 71 15 5 4 4 0 1 87 8 78
2019 Communications or public affairs 72 16 6 2 1 0 3 91 3 86
2019 Access to information and privacy 78 0 0 7 5 5 5 87 13 18
2019 Security 69 15 5 5 4 0 1 86 9 132
2019 Science and technology 71 18 3 3 5 0 0 89 8 69
2019 Administration and operations 69 12 7 4 5 0 4 84 9 312
2019 Human resources 75 11 3 2 5 0 3 89 8 194
2019 Financial management 78 9 2 2 3 2 4 93 5 169
2019 Procurement 76 10 4 4 4 1 1 88 8 99
2019 Real property 77 15 0 3 3 0 3 94 6 40
2019 Materiel management 29 47 11 0 12 0 0 76 12 17
2019 Information management 72 13 7 1 2 0 4 89 3 92
2019 Information technology 74 14 5 2 3 1 2 90 4 1820
2019 Internal audit 65 15 19 0 0 0 0 81 0 12
2019 Data sciences 95 5 0 0 0 0 0 100 0 21
2019 Policy 79 15 0 4 2 0 0 94 6 44
2019 Project management 70 15 5 2 5 2 1 88 7 230
2019 Other services to the public 50 18 19 3 5 0 5 71 9 21
2019 None of the above 76 8 5 1 3 1 6 91 4 147
2018 Client contact centre 57 29 0 2 4 2 6 93 7 47
2018 Communications or public affairs 68 17 7 1 1 1 6 91 2 78
2018 Security 60 21 12 1 3 0 3 83 4 118
2018 Science and technology 62 21 3 3 0 3 9 93 3 33
2018 Administration and operations 68 16 5 3 4 1 3 87 7 239
2018 Human resources 67 7 6 4 10 0 7 79 14 169
2018 Financial management 72 9 5 6 5 1 2 83 11 129
2018 Procurement 64 17 7 3 6 0 3 83 10 70
2018 Real property 66 14 4 8 3 0 5 84 12 38
2018 Materiel management 61 7 22 10 0 0 0 68 10 13
2018 Information management 72 13 4 5 3 1 1 87 8 71
2018 Information technology 67 16 7 2 3 1 3 87 5 1404
2018 Internal audit 81 14 0 0 5 0 0 95 5 18
2018 Data sciences 53 26 9 0 6 0 6 84 7 12
2018 Policy 60 28 3 4 5 0 0 88 9 25
2018 Project management 66 15 10 4 1 1 3 84 6 149
2018 Other services to the public 73 8 13 0 7 0 0 80 7 13
2018 None of the above 64 13 4 6 2 3 7 86 10 87

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 13 9 6 1 1 4 83 7 110
2022 Communications or public affairs 48 29 17 2 3 0 1 78 5 80
2022 Access to information and privacy 54 32 15 0 0 0 0 85 0 10
2022 Security 53 31 7 3 3 1 1 87 6 125
2022 Science and technology 47 24 16 4 6 0 3 73 11 70
2022 Administration and operations 53 23 13 4 4 0 3 79 8 375
2022 Human resources 52 25 12 2 4 1 4 81 7 285
2022 Financial management 51 29 11 3 3 0 3 82 6 175
2022 Procurement 51 28 10 7 3 0 1 80 10 125
2022 Real property 61 23 5 6 6 0 0 83 12 15
2022 Materiel management 41 35 14 0 2 0 7 83 2 35
2022 Information management 55 25 11 3 2 0 3 83 5 105
2022 Information technology 53 26 11 4 2 0 3 82 7 2105
2022 Internal audit 70 21 6 0 0 0 4 94 0 20
2022 Evaluation 52 48 0 0 0 0 0 100 0 15
2022 Data sciences 45 31 22 2 0 0 0 76 2 35
2022 Policy 51 20 20 6 1 0 2 72 8 50
2022 Project management 56 24 12 4 2 1 2 82 6 295
2022 Other services to the public 51 12 26 8 4 0 0 62 12 20
2022 None of the above 56 18 12 4 3 2 5 80 8 145
2020 Client contact centre 53 18 19 5 2 2 2 73 7 63
2020 Communications or public affairs 40 31 16 6 6 0 1 72 12 85
2020 Access to information and privacy 56 35 5 4 0 0 0 91 4 19
2020 Security 53 24 12 3 5 1 3 79 8 118
2020 Science and technology 55 23 17 4 1 0 0 78 5 76
2020 Administration and operations 48 25 17 4 4 0 2 75 8 386
2020 Human resources 44 24 19 8 3 0 3 70 10 268
2020 Financial management 49 31 11 5 0 2 1 82 6 209
2020 Procurement 46 29 18 3 4 0 1 76 6 146
2020 Real property 49 20 21 4 4 0 2 70 9 45
2020 Materiel management 50 24 14 8 0 0 4 77 8 26
2020 Information management 54 27 13 1 2 0 3 83 3 112
2020 Information technology 51 28 13 4 2 0 1 80 7 1930
2020 Internal audit 40 31 6 18 0 0 6 75 19 17
2020 Data sciences 43 32 14 12 0 0 0 75 12 26
2020 Policy 45 25 16 5 7 0 2 72 12 55
2020 Project management 48 30 12 4 4 0 0 80 8 243
2020 Other services to the public 40 35 14 7 3 0 0 75 10 25
2020 None of the above 48 29 15 3 2 0 3 80 5 178
2019 Client contact centre 64 21 9 2 4 0 0 85 6 78
2019 Communications or public affairs 45 31 14 7 3 0 0 77 10 86
2019 Access to information and privacy 68 5 16 0 0 5 7 82 0 18
2019 Security 61 22 8 5 1 1 1 85 6 131
2019 Science and technology 54 27 12 3 3 0 2 82 6 69
2019 Administration and operations 61 21 8 4 3 0 3 85 7 311
2019 Human resources 63 20 10 4 2 0 1 84 6 193
2019 Financial management 59 21 12 3 2 1 2 82 6 169
2019 Procurement 61 21 9 6 1 0 2 83 7 99
2019 Real property 76 10 7 5 0 0 3 88 5 40
2019 Materiel management 68 26 6 0 0 0 0 94 0 16
2019 Information management 58 21 15 1 1 2 2 82 2 92
2019 Information technology 58 24 11 3 2 0 2 85 5 1822
2019 Internal audit 77 15 0 8 0 0 0 92 8 12
2019 Data sciences 67 20 8 4 0 0 0 87 4 21
2019 Policy 59 19 20 0 2 0 0 77 2 43
2019 Project management 57 23 14 2 2 1 3 82 3 229
2019 Other services to the public 27 46 18 0 0 0 10 81 0 21
2019 None of the above 59 18 14 2 2 1 4 81 4 146
2018 Client contact centre 50 30 6 6 2 2 4 85 8 48
2018 Communications or public affairs 48 26 14 7 4 0 2 75 10 79
2018 Security 51 28 15 4 0 0 2 81 4 119
2018 Science and technology 62 12 9 6 6 0 6 78 13 33
2018 Administration and operations 58 24 12 1 3 0 2 84 4 238
2018 Human resources 51 25 12 4 3 0 4 80 8 169
2018 Financial management 46 32 10 6 2 1 3 81 9 130
2018 Procurement 44 31 13 6 3 0 4 78 9 70
2018 Real property 60 21 3 7 3 0 7 87 10 38
2018 Materiel management 56 22 22 0 0 0 0 78 0 13
2018 Information management 50 30 14 0 3 0 3 82 3 71
2018 Information technology 53 26 13 4 2 0 2 81 6 1400
2018 Internal audit 46 38 5 11 0 0 0 84 11 18
2018 Data sciences 40 43 0 9 9 0 0 83 17 12
2018 Policy 34 36 26 4 0 0 0 70 4 25
2018 Project management 52 22 13 7 3 1 2 77 10 148
2018 Other services to the public 51 35 14 0 0 0 0 86 0 13
2018 None of the above 59 25 5 1 5 1 4 88 7 87

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 17 36 32 10 5 0 1 53 15 110
2022 Communications or public affairs 13 26 38 12 10 0 0 40 23 80
2022 Access to information and privacy 19 31 28 22 0 0 0 50 22 10
2022 Security 15 30 38 11 5 1 0 46 15 125
2022 Science and technology 13 35 39 10 3 0 0 48 13 70
2022 Administration and operations 18 37 33 7 5 0 0 55 12 375
2022 Human resources 10 31 42 12 5 0 0 41 17 285
2022 Financial management 14 36 36 9 4 0 1 51 13 175
2022 Procurement 12 35 30 13 10 0 0 47 23 125
2022 Real property 15 36 39 10 0 0 0 50 10 15
2022 Materiel management 12 48 21 13 6 0 0 60 19 35
2022 Information management 19 35 39 5 2 0 0 54 7 105
2022 Information technology 16 35 33 11 5 0 0 51 16 2110
2022 Internal audit 13 30 34 23 0 0 0 43 23 20
2022 Evaluation 7 46 30 17 0 0 0 53 17 15
2022 Data sciences 22 20 51 8 0 0 0 41 8 35
2022 Policy 5 24 42 29 0 0 0 29 29 50
2022 Project management 9 34 39 10 7 0 0 43 18 300
2022 Other services to the public 13 29 49 4 5 0 0 42 10 20
2022 None of the above 16 34 29 12 7 0 3 51 19 145
2020 Client contact centre 18 33 21 23 3 0 2 52 27 63
2020 Communications or public affairs 18 32 31 11 8 0 0 50 19 85
2020 Access to information and privacy 5 61 29 5 0 0 0 66 5 19
2020 Security 14 28 38 16 4 0 0 41 21 118
2020 Science and technology 20 30 40 9 0 0 1 51 9 76
2020 Administration and operations 17 39 32 8 3 0 0 56 11 385
2020 Human resources 14 38 32 13 2 0 0 53 15 266
2020 Financial management 20 33 32 11 4 1 0 53 15 208
2020 Procurement 17 34 33 11 5 0 0 51 16 145
2020 Real property 23 26 31 17 0 0 2 50 18 45
2020 Materiel management 15 44 35 3 4 0 0 59 7 26
2020 Information management 25 33 27 11 3 0 2 59 14 113
2020 Information technology 15 35 34 11 5 0 0 50 16 1934
2020 Internal audit 24 35 29 13 0 0 0 59 13 17
2020 Data sciences 4 46 21 20 4 4 0 52 26 26
2020 Policy 7 26 44 17 5 0 0 33 23 55
2020 Project management 15 31 36 10 7 0 0 46 18 243
2020 Other services to the public 7 36 40 10 7 0 0 43 17 25
2020 None of the above 15 35 32 11 6 1 0 50 17 177
2019 Client contact centre 16 29 46 5 4 0 0 45 9 78
2019 Communications or public affairs 17 29 39 14 2 0 0 46 16 86
2019 Access to information and privacy 20 30 46 0 0 5 0 52 0 18
2019 Security 21 25 41 10 2 0 1 47 12 132
2019 Science and technology 17 38 33 10 1 0 0 56 11 69
2019 Administration and operations 22 33 30 10 3 0 1 55 14 312
2019 Human resources 19 32 36 10 3 0 0 51 13 194
2019 Financial management 19 28 38 11 3 0 1 47 15 169
2019 Procurement 23 34 30 11 2 0 0 57 13 100
2019 Real property 24 42 29 2 2 0 0 66 5 43
2019 Materiel management 30 11 48 6 6 0 0 41 11 17
2019 Information management 21 27 30 13 8 0 0 49 21 92
2019 Information technology 16 35 32 13 4 0 0 51 17 1826
2019 Internal audit 26 22 37 15 0 0 0 48 15 12
2019 Data sciences 33 4 39 13 5 0 5 39 19 22
2019 Policy 14 20 42 17 6 0 0 34 23 43
2019 Project management 12 33 33 17 4 0 0 46 21 230
2019 Other services to the public 26 40 16 14 0 0 5 68 14 21
2019 None of the above 23 28 32 12 4 1 0 51 16 147
2018 Client contact centre 13 38 32 12 4 2 0 52 16 48
2018 Communications or public affairs 12 31 40 8 9 0 0 43 17 79
2018 Security 10 29 43 13 2 0 2 40 16 119
2018 Science and technology 14 21 41 9 15 0 0 35 24 33
2018 Administration and operations 18 31 36 11 2 1 1 50 13 238
2018 Human resources 8 37 34 15 5 0 0 46 20 171
2018 Financial management 14 29 38 15 4 0 0 43 18 130
2018 Procurement 15 42 32 7 4 0 0 57 11 70
2018 Real property 11 26 34 21 8 0 0 37 29 38
2018 Materiel management 0 24 47 22 7 0 0 24 29 13
2018 Information management 14 30 38 14 3 0 1 45 17 71
2018 Information technology 14 32 36 13 5 0 0 46 18 1407
2018 Internal audit 13 27 38 11 11 0 0 40 22 18
2018 Data sciences 33 27 26 14 0 0 0 60 14 12
2018 Policy 14 46 25 8 8 0 0 59 16 25
2018 Project management 10 28 40 18 5 0 0 38 22 150
2018 Other services to the public 12 31 32 20 5 0 0 43 25 15
2018 None of the above 17 32 30 15 6 0 0 49 21 86

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 5 22 33 21 18 0 2 40 27 110
2022 Communications or public affairs 10 23 44 16 7 0 0 23 33 80
2022 Access to information and privacy 11 22 8 36 23 0 0 60 33 10
2022 Security 7 24 33 21 15 1 0 36 31 125
2022 Science and technology 6 16 36 28 12 1 0 41 23 70
2022 Administration and operations 8 12 38 25 17 0 0 42 20 375
2022 Human resources 9 12 40 24 15 0 0 38 21 280
2022 Financial management 7 13 41 25 12 0 1 37 21 175
2022 Procurement 13 23 34 18 10 1 1 29 36 125
2022 Real property 0 15 34 24 27 0 0 50 15 15
2022 Materiel management 15 7 38 21 20 0 0 41 22 35
2022 Information management 9 6 41 30 14 1 0 45 14 105
2022 Information technology 7 16 36 25 16 0 0 42 23 2105
2022 Internal audit 0 17 28 22 34 0 0 56 17 20
2022 Evaluation 6 23 35 12 24 0 0 36 29 15
2022 Data sciences 4 11 42 25 17 0 0 42 15 35
2022 Policy 7 24 44 20 5 0 0 25 31 50
2022 Project management 10 14 40 23 12 0 1 36 24 295
2022 Other services to the public 5 13 32 24 26 0 0 50 18 20
2022 None of the above 9 14 41 21 12 0 3 33 24 145
2020 Client contact centre 16 16 29 24 13 0 2 38 33 63
2020 Communications or public affairs 16 18 34 27 6 0 0 33 33 85
2020 Access to information and privacy 0 19 41 30 10 0 0 40 19 19
2020 Security 10 31 29 22 6 0 2 28 42 119
2020 Science and technology 4 18 35 28 13 0 1 42 22 75
2020 Administration and operations 10 15 39 23 14 0 0 36 24 383
2020 Human resources 11 21 31 28 9 0 0 37 32 266
2020 Financial management 10 14 43 20 12 0 0 32 25 209
2020 Procurement 11 22 35 22 10 0 0 31 33 146
2020 Real property 4 22 33 25 13 0 2 39 27 45
2020 Materiel management 4 11 36 39 11 0 0 50 14 26
2020 Information management 9 21 33 22 14 1 0 37 30 112
2020 Information technology 10 18 38 24 10 0 0 34 28 1933
2020 Internal audit 13 11 52 18 6 0 0 24 24 17
2020 Data sciences 12 23 41 15 9 0 0 24 35 26
2020 Policy 14 27 42 12 4 0 0 17 41 55
2020 Project management 9 20 37 21 11 1 0 32 30 241
2020 Other services to the public 7 29 49 7 8 0 0 15 36 25
2020 None of the above 11 21 31 22 13 0 2 36 33 177
2019 Client contact centre 4 14 45 26 10 0 0 37 18 77
2019 Communications or public affairs 5 15 40 29 11 0 0 40 20 85
2019 Access to information and privacy 0 23 46 17 10 5 0 28 24 18
2019 Security 7 19 35 25 12 0 1 38 27 132
2019 Science and technology 9 14 40 30 7 0 0 37 23 68
2019 Administration and operations 11 16 33 24 15 0 0 40 27 309
2019 Human resources 10 15 40 23 12 1 0 35 25 192
2019 Financial management 8 16 43 18 14 1 1 32 24 168
2019 Procurement 6 12 43 26 12 0 1 39 18 99
2019 Real property 5 18 30 27 20 0 0 47 23 43
2019 Materiel management 11 11 25 30 23 0 0 53 23 17
2019 Information management 15 14 37 29 5 0 0 35 29 92
2019 Information technology 9 17 37 25 12 0 0 38 26 1813
2019 Internal audit 8 31 35 14 13 0 0 27 38 12
2019 Data sciences 9 22 30 14 19 0 5 35 33 22
2019 Policy 19 13 37 18 12 0 0 30 33 42
2019 Project management 11 19 40 20 10 1 0 30 30 228
2019 Other services to the public 15 9 40 24 8 0 5 34 24 21
2019 None of the above 12 19 35 18 16 0 1 34 31 145
2018 Client contact centre 4 22 32 24 16 2 0 40 27 45
2018 Communications or public affairs 11 17 49 12 12 0 0 24 27 79
2018 Security 10 23 42 14 11 1 0 25 32 118
2018 Science and technology 12 18 46 9 15 0 0 24 30 32
2018 Administration and operations 7 19 38 23 13 0 0 36 26 237
2018 Human resources 11 19 34 21 14 0 0 36 30 169
2018 Financial management 9 21 35 28 7 0 1 34 30 127
2018 Procurement 7 16 40 27 9 0 0 36 23 69
2018 Real property 14 17 38 25 6 0 0 31 30 37
2018 Materiel management 7 29 32 14 17 0 0 32 36 13
2018 Information management 10 20 40 16 13 0 1 29 30 71
2018 Information technology 8 19 37 24 11 0 0 35 27 1393
2018 Internal audit 16 33 21 24 6 0 0 29 49 18
2018 Data sciences 6 19 30 37 9 0 0 45 25 12
2018 Policy 4 27 40 21 7 0 0 28 32 25
2018 Project management 9 24 32 28 6 0 0 35 33 150
2018 Other services to the public 12 14 33 34 7 0 0 41 26 14
2018 None of the above 9 17 36 24 13 0 1 38 26 83

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 36 17 1 2 4 0 78 3 110
2022 Communications or public affairs 43 40 8 7 1 1 0 84 8 80
2022 Access to information and privacy 31 52 0 7 0 10 0 92 8 10
2022 Security 49 36 8 2 2 4 1 88 4 125
2022 Science and technology 36 29 14 11 3 7 1 70 15 70
2022 Administration and operations 40 41 8 6 3 2 1 83 9 375
2022 Human resources 40 37 10 6 3 4 1 80 10 285
2022 Financial management 49 35 8 7 1 1 0 85 7 175
2022 Procurement 44 36 11 6 1 1 0 81 7 125
2022 Real property 46 40 5 0 0 0 9 94 0 15
2022 Materiel management 27 40 14 12 7 0 0 67 19 35
2022 Information management 42 40 9 2 4 2 1 85 6 105
2022 Information technology 38 37 12 5 3 4 0 79 9 2105
2022 Internal audit 28 49 10 4 9 0 0 77 13 20
2022 Evaluation 20 74 7 0 0 0 0 93 0 15
2022 Data sciences 66 29 0 6 0 0 0 94 6 35
2022 Policy 29 35 19 11 2 4 0 66 14 50
2022 Project management 37 37 13 6 2 4 0 77 9 300
2022 Other services to the public 39 29 9 12 12 0 0 67 23 20
2022 None of the above 39 37 11 5 5 1 1 79 10 145
2020 Client contact centre 37 39 8 4 3 7 2 83 8 63
2020 Communications or public affairs 50 37 8 2 1 1 0 89 3 85
2020 Access to information and privacy 55 40 5 0 0 0 0 95 0 19
2020 Security 48 32 12 4 2 2 0 82 6 119
2020 Science and technology 49 38 11 1 1 0 0 87 3 75
2020 Administration and operations 54 35 8 2 1 0 0 90 3 386
2020 Human resources 59 33 4 2 1 1 0 93 3 268
2020 Financial management 52 34 9 1 1 2 0 88 2 209
2020 Procurement 52 30 12 3 1 2 0 85 3 145
2020 Real property 54 34 7 0 0 3 2 93 0 45
2020 Materiel management 67 11 14 8 0 0 0 78 8 26
2020 Information management 56 26 10 6 2 1 0 83 7 111
2020 Information technology 42 40 11 3 1 2 0 84 5 1924
2020 Internal audit 69 25 6 0 0 0 0 94 0 17
2020 Data sciences 47 37 9 0 4 3 0 87 4 26
2020 Policy 49 35 11 3 2 0 0 84 5 55
2020 Project management 51 32 9 5 2 1 0 84 7 242
2020 Other services to the public 46 31 12 3 4 4 0 80 7 25
2020 None of the above 52 30 9 4 3 2 0 84 7 177
2019 Client contact centre 24 35 24 4 5 8 0 64 10 78
2019 Communications or public affairs 42 40 6 5 4 4 0 85 9 85
2019 Access to information and privacy 12 47 29 0 0 12 0 67 0 18
2019 Security 32 40 19 4 2 3 0 75 5 131
2019 Science and technology 24 48 20 1 3 3 0 75 4 69
2019 Administration and operations 34 36 18 6 3 3 0 72 10 311
2019 Human resources 36 39 14 2 2 6 0 80 4 193
2019 Financial management 35 42 12 6 1 4 1 80 7 168
2019 Procurement 52 33 8 2 2 3 0 88 4 99
2019 Real property 53 35 12 0 0 0 0 88 0 42
2019 Materiel management 24 29 30 6 11 0 0 53 17 17
2019 Information management 45 33 17 3 0 3 0 80 3 92
2019 Information technology 30 39 18 5 2 5 0 72 8 1824
2019 Internal audit 55 8 22 8 0 8 0 68 8 12
2019 Data sciences 54 33 0 4 4 5 0 92 8 22
2019 Policy 42 52 2 4 0 0 0 94 4 43
2019 Project management 31 37 18 6 3 5 0 72 9 230
2019 Other services to the public 35 30 5 5 4 17 5 83 11 21
2019 None of the above 37 33 11 7 2 9 2 78 10 147
2018 Client contact centre 29 26 25 9 2 10 0 61 12 49
2018 Communications or public affairs 34 46 11 4 3 2 0 82 7 80
2018 Security 18 40 31 6 2 3 0 60 8 119
2018 Science and technology 24 41 18 6 9 3 0 67 15 33
2018 Administration and operations 31 35 18 7 3 6 0 70 11 240
2018 Human resources 38 39 12 8 1 2 0 79 9 172
2018 Financial management 20 38 26 5 4 6 0 62 11 131
2018 Procurement 33 29 23 8 3 5 0 65 11 68
2018 Real property 31 43 20 3 3 1 0 74 6 37
2018 Materiel management 17 29 24 22 7 0 0 46 29 13
2018 Information management 27 38 18 7 3 3 3 70 11 69
2018 Information technology 23 35 24 8 3 7 0 62 12 1404
2018 Internal audit 16 52 22 11 0 0 0 68 11 18
2018 Data sciences 37 15 34 0 9 6 0 55 9 12
2018 Policy 27 58 11 0 4 0 0 85 4 23
2018 Project management 23 44 17 4 4 7 0 73 9 147
2018 Other services to the public 31 31 20 11 7 0 0 62 18 15
2018 None of the above 18 35 23 7 4 11 2 60 14 86

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 21 34 33 12 0 110
2022 Communications or public affairs 7 29 36 23 5 80
2022 Access to information and privacy 20 24 49 7 0 10
2022 Security 17 24 40 16 3 125
2022 Science and technology 22 24 36 15 3 70
2022 Administration and operations 12 30 33 19 7 375
2022 Human resources 9 29 40 15 7 285
2022 Financial management 17 31 31 16 5 175
2022 Procurement 12 27 36 17 7 125
2022 Real property 21 44 29 6 0 15
2022 Materiel management 5 30 49 13 2 35
2022 Information management 13 37 31 15 4 105
2022 Information technology 15 31 33 17 5 2110
2022 Internal audit 15 45 31 9 0 20
2022 Evaluation 13 26 49 12 0 15
2022 Data sciences 17 35 28 17 3 35
2022 Policy 11 24 39 20 6 50
2022 Project management 19 28 33 16 4 300
2022 Other services to the public 13 20 51 5 11 20
2022 None of the above 14 22 41 18 6 145

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 24 8 2 4 8 2 84 7 110
2022 Communications or public affairs 61 18 6 4 9 2 0 81 13 80
2022 Access to information and privacy 86 14 0 0 0 0 0 100 0 10
2022 Security 68 19 3 2 1 5 2 94 3 125
2022 Science and technology 55 24 15 1 3 1 2 81 4 70
2022 Administration and operations 66 21 6 2 1 2 1 90 3 375
2022 Human resources 65 23 4 2 3 2 1 91 5 285
2022 Financial management 57 30 8 2 3 1 0 88 5 175
2022 Procurement 61 22 9 1 3 4 1 86 4 125
2022 Real property 59 27 5 0 0 0 9 94 0 15
2022 Materiel management 50 42 8 0 0 0 0 92 0 35
2022 Information management 58 25 7 3 1 7 0 89 4 105
2022 Information technology 60 25 7 2 2 4 1 88 4 2110
2022 Internal audit 74 17 4 4 0 0 0 91 4 20
2022 Evaluation 70 12 18 0 0 0 0 82 0 15
2022 Data sciences 62 23 7 0 6 2 0 87 6 35
2022 Policy 52 32 5 3 7 1 0 85 10 50
2022 Project management 55 28 12 1 2 1 0 84 4 300
2022 Other services to the public 62 34 4 0 0 0 0 96 0 20
2022 None of the above 54 23 9 7 3 2 2 80 10 145
2020 Client contact centre 50 27 8 0 6 1 8 85 7 62
2020 Communications or public affairs 62 22 9 2 1 3 0 87 3 85
2020 Access to information and privacy 79 21 0 0 0 0 0 100 0 19
2020 Security 50 28 13 3 4 2 1 80 7 119
2020 Science and technology 58 28 10 0 1 0 3 88 1 76
2020 Administration and operations 61 22 10 4 2 1 1 84 6 386
2020 Human resources 63 26 5 2 2 2 1 91 4 262
2020 Financial management 52 26 10 6 3 3 0 81 9 208
2020 Procurement 58 15 13 3 4 5 3 79 7 144
2020 Real property 56 30 7 0 0 2 5 92 0 44
2020 Materiel management 60 27 5 5 4 0 0 87 8 26
2020 Information management 59 23 8 3 5 1 2 84 7 113
2020 Information technology 50 27 12 4 2 4 1 81 6 1924
2020 Internal audit 63 31 6 0 0 0 0 94 0 17
2020 Data sciences 51 25 7 7 0 9 0 84 8 26
2020 Policy 43 29 18 6 5 0 0 71 11 55
2020 Project management 54 22 12 4 4 3 1 79 8 239
2020 Other services to the public 38 24 20 4 4 0 12 70 8 25
2020 None of the above 58 20 10 5 4 3 0 80 9 177

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 22 9 7 7 6 1 75 15 110
2022 Communications or public affairs 49 24 2 14 10 0 0 74 24 80
2022 Access to information and privacy 79 21 0 0 0 0 0 100 0 10
2022 Security 57 18 14 4 5 0 1 76 10 125
2022 Science and technology 45 17 18 9 5 3 3 66 15 70
2022 Administration and operations 58 24 5 6 4 2 0 84 11 375
2022 Human resources 61 23 7 5 3 1 0 85 8 285
2022 Financial management 50 30 6 7 4 1 1 82 11 175
2022 Procurement 47 24 12 7 5 5 0 75 13 125
2022 Real property 56 38 0 6 0 0 0 94 6 15
2022 Materiel management 47 22 16 14 0 2 0 70 14 35
2022 Information management 52 24 7 7 7 1 0 78 15 105
2022 Information technology 53 25 7 7 6 1 1 79 13 2110
2022 Internal audit 52 32 4 9 4 0 0 83 13 20
2022 Evaluation 56 26 7 0 11 0 0 82 11 15
2022 Data sciences 58 20 7 5 8 2 0 79 14 35
2022 Policy 49 22 13 5 10 1 0 72 15 50
2022 Project management 48 24 10 10 6 2 1 74 16 300
2022 Other services to the public 55 12 20 13 0 0 0 67 13 20
2022 None of the above 48 23 10 7 8 2 1 74 16 145
2020 Client contact centre 41 26 16 5 6 1 4 71 11 63
2020 Communications or public affairs 57 20 12 6 6 0 0 76 11 85
2020 Access to information and privacy 64 21 5 0 10 0 0 85 10 19
2020 Security 45 24 7 12 8 3 2 72 21 119
2020 Science and technology 53 28 10 5 4 0 0 81 9 76
2020 Administration and operations 51 26 10 8 4 1 0 78 12 385
2020 Human resources 54 28 5 7 4 0 1 83 12 265
2020 Financial management 41 24 15 11 6 3 0 67 17 208
2020 Procurement 48 22 10 10 8 1 0 71 18 146
2020 Real property 53 31 2 5 2 2 4 90 7 45
2020 Materiel management 47 24 8 9 8 4 0 74 18 26
2020 Information management 43 30 7 8 10 0 2 75 18 112
2020 Information technology 41 29 12 10 7 2 1 71 17 1928
2020 Internal audit 46 19 23 6 7 0 0 64 13 17
2020 Data sciences 37 28 6 17 12 0 0 65 29 26
2020 Policy 34 32 10 11 13 0 0 66 24 54
2020 Project management 45 25 10 8 9 1 1 72 18 241
2020 Other services to the public 42 23 11 8 12 0 4 68 20 25
2020 None of the above 49 24 7 8 10 2 1 74 18 177

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 28 7 4 6 4 2 82 11 110
2022 Communications or public affairs 58 25 3 6 6 1 0 84 12 80
2022 Access to information and privacy 79 21 0 0 0 0 0 100 0 10
2022 Security 66 16 9 4 4 1 1 83 8 125
2022 Science and technology 48 25 19 0 3 3 2 77 3 70
2022 Administration and operations 64 26 4 2 3 1 1 91 5 375
2022 Human resources 67 23 3 1 4 1 0 91 5 285
2022 Financial management 58 30 4 6 2 0 0 88 8 175
2022 Procurement 54 26 10 2 4 4 0 84 6 125
2022 Real property 61 33 0 6 0 0 0 94 6 15
2022 Materiel management 47 36 10 7 0 0 0 83 7 35
2022 Information management 55 28 5 3 7 0 1 84 11 105
2022 Information technology 61 25 5 3 4 1 1 88 7 2105
2022 Internal audit 57 30 4 4 4 0 0 88 9 20
2022 Evaluation 76 12 0 0 11 0 0 89 11 15
2022 Data sciences 64 21 6 0 6 2 0 88 6 35
2022 Policy 62 15 10 4 7 0 0 78 12 50
2022 Project management 56 26 9 4 4 1 0 83 8 300
2022 Other services to the public 62 29 4 6 0 0 0 90 6 20
2022 None of the above 55 29 5 3 5 1 1 86 9 145
2020 Client contact centre 47 32 11 3 4 0 2 81 7 62
2020 Communications or public affairs 67 21 9 2 1 0 0 87 3 85
2020 Access to information and privacy 60 25 5 0 10 0 0 85 10 19
2020 Security 53 30 5 5 5 2 1 85 10 118
2020 Science and technology 61 27 7 3 3 0 0 88 5 76
2020 Administration and operations 58 27 8 4 3 1 0 85 7 385
2020 Human resources 62 25 4 5 3 1 0 88 8 268
2020 Financial management 53 22 13 7 4 1 0 76 11 207
2020 Procurement 58 21 9 8 3 1 0 80 11 146
2020 Real property 59 25 5 4 2 2 2 88 7 45
2020 Materiel management 59 21 4 8 5 4 0 84 13 26
2020 Information management 60 18 7 9 5 0 1 79 14 113
2020 Information technology 51 30 9 5 3 1 0 82 9 1924
2020 Internal audit 66 14 12 7 0 0 0 81 7 16
2020 Data sciences 50 27 12 12 0 0 0 77 12 26
2020 Policy 49 30 7 9 5 0 0 79 14 55
2020 Project management 54 22 9 7 6 0 1 77 13 242
2020 Other services to the public 58 20 0 9 9 0 5 82 18 23
2020 None of the above 58 22 8 4 6 0 1 81 11 176

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 37 13 4 7 3 0 76 11 110
2022 Communications or public affairs 27 34 16 8 12 2 0 63 20 80
2022 Access to information and privacy 19 66 15 0 0 0 0 85 0 10
2022 Security 41 35 12 3 5 3 1 79 8 125
2022 Science and technology 33 34 16 9 8 0 0 67 17 70
2022 Administration and operations 36 40 11 6 5 1 0 78 11 375
2022 Human resources 36 44 8 6 5 1 1 81 11 285
2022 Financial management 40 38 13 4 3 2 0 80 7 175
2022 Procurement 32 34 15 10 4 5 1 70 15 125
2022 Real property 55 28 17 0 0 0 0 83 0 15
2022 Materiel management 21 52 14 5 3 2 3 77 8 35
2022 Information management 36 42 7 7 4 4 0 81 12 105
2022 Information technology 35 38 12 7 5 2 0 76 12 2110
2022 Internal audit 22 53 8 8 0 0 9 81 9 20
2022 Evaluation 44 45 0 0 11 0 0 89 11 15
2022 Data sciences 48 41 4 2 3 2 0 91 5 35
2022 Policy 35 43 2 10 8 1 0 80 18 50
2022 Project management 40 35 13 7 3 2 0 76 11 300
2022 Other services to the public 38 29 15 12 5 0 0 67 17 20
2022 None of the above 33 30 15 12 6 3 2 65 19 145
2020 Client contact centre 33 36 13 8 7 0 3 71 15 62
2020 Communications or public affairs 41 28 12 12 4 0 2 70 17 85
2020 Access to information and privacy 60 35 0 0 0 5 0 100 0 19
2020 Security 34 38 10 12 4 2 1 74 16 118
2020 Science and technology 48 40 9 3 0 0 0 88 3 76
2020 Administration and operations 47 32 10 7 2 2 0 80 9 385
2020 Human resources 53 28 10 4 3 2 0 83 7 266
2020 Financial management 40 31 14 9 4 1 0 72 14 208
2020 Procurement 46 29 14 8 2 1 1 76 10 146
2020 Real property 60 22 9 7 0 0 2 84 7 45
2020 Materiel management 48 35 4 9 4 0 0 84 13 26
2020 Information management 45 31 15 4 5 0 0 75 9 113
2020 Information technology 35 35 16 7 4 1 0 72 11 1930
2020 Internal audit 55 32 13 0 0 0 0 87 0 17
2020 Data sciences 44 31 14 12 0 0 0 75 12 26
2020 Policy 21 41 20 9 9 0 0 62 17 55
2020 Project management 42 30 14 7 5 2 0 73 12 243
2020 Other services to the public 40 27 11 12 4 4 3 71 16 25
2020 None of the above 42 26 14 8 6 3 1 71 15 178
2019 Client contact centre 23 35 24 8 5 5 0 61 14 77
2019 Communications or public affairs 26 39 17 12 5 0 0 65 17 85
2019 Access to information and privacy 17 42 34 0 0 0 7 64 0 18
2019 Security 26 34 23 10 5 1 1 61 15 132
2019 Science and technology 21 38 22 11 4 4 0 61 16 69
2019 Administration and operations 36 28 17 12 5 2 0 65 18 310
2019 Human resources 31 39 17 7 4 3 0 72 11 192
2019 Financial management 25 42 17 11 3 1 1 68 14 169
2019 Procurement 43 34 7 10 4 2 0 78 14 100
2019 Real property 45 37 16 2 0 0 0 82 2 43
2019 Materiel management 24 46 18 0 11 0 0 70 11 17
2019 Information management 34 34 15 10 5 2 0 69 16 91
2019 Information technology 24 38 20 10 5 2 0 63 16 1822
2019 Internal audit 40 23 14 23 0 0 0 63 23 12
2019 Data sciences 41 27 14 12 0 5 0 72 13 22
2019 Policy 47 22 8 17 6 0 0 69 23 44
2019 Project management 24 34 19 12 7 4 0 61 20 230
2019 Other services to the public 44 21 10 5 4 11 5 77 10 21
2019 None of the above 28 33 18 8 5 6 2 67 13 146
2018 Client contact centre 23 29 28 9 6 6 0 55 15 49
2018 Communications or public affairs 13 39 19 16 12 0 0 53 28 80
2018 Security 19 38 23 11 8 1 0 58 19 119
2018 Science and technology 15 42 21 9 9 0 3 59 19 32
2018 Administration and operations 31 32 15 13 6 3 0 64 20 239
2018 Human resources 23 40 15 12 8 2 0 65 19 171
2018 Financial management 18 39 20 13 9 1 0 58 22 131
2018 Procurement 23 43 13 14 8 0 0 66 21 70
2018 Real property 35 32 19 8 5 0 0 68 13 38
2018 Materiel management 17 39 15 7 22 0 0 56 29 13
2018 Information management 23 34 25 10 5 3 1 59 15 71
2018 Information technology 21 32 21 15 6 5 0 56 22 1401
2018 Internal audit 24 54 11 11 0 0 0 78 11 18
2018 Data sciences 31 27 19 17 0 6 0 62 18 12
2018 Policy 23 38 24 14 0 0 0 62 14 24
2018 Project management 14 36 31 8 5 5 0 53 14 149
2018 Other services to the public 37 39 6 18 0 0 0 75 18 15
2018 None of the above 15 36 23 11 7 7 1 56 19 87

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 16 61 16 4 3 0 0 77 6 25
2022 Communications or public affairs 24 40 11 19 5 0 0 65 24 25
2022 Security 34 40 9 8 0 6 2 81 9 40
2022 Science and technology 30 45 8 9 9 0 0 75 17 25
2022 Administration and operations 34 47 5 7 6 1 0 82 13 135
2022 Human resources 23 57 13 5 2 0 0 80 7 85
2022 Financial management 18 50 12 12 2 4 1 71 16 90
2022 Procurement 26 48 15 11 0 0 0 74 11 35
2022 Materiel management 8 48 22 0 11 11 0 63 12 10
2022 Information management 48 40 8 4 0 0 0 88 4 30
2022 Information technology 28 48 14 8 2 1 1 76 10 640
2022 Policy 24 35 7 33 0 0 0 59 33 20
2022 Project management 32 48 7 10 4 0 0 80 13 145
2022 None of the above 34 46 7 5 5 3 0 82 11 40
2020 Client contact centre 0 67 33 0 0 0 0 67 0 12
2020 Communications or public affairs 22 54 14 9 0 0 0 77 9 22
2020 Security 43 39 9 6 3 0 0 82 9 33
2020 Science and technology 40 36 24 0 0 0 0 76 0 26
2020 Administration and operations 39 47 7 6 1 0 0 86 7 103
2020 Human resources 33 47 13 6 0 0 0 81 6 64
2020 Financial management 19 38 25 12 2 2 1 59 15 85
2020 Procurement 26 45 14 13 3 0 0 71 16 39
2020 Real property 41 26 20 6 0 7 0 72 6 16
2020 Information management 33 39 14 10 3 0 0 72 14 30
2020 Information technology 29 47 13 8 2 1 0 76 11 601
2020 Policy 54 32 14 0 0 0 0 86 0 22
2020 Project management 34 37 14 9 2 1 2 74 12 100
2020 None of the above 42 42 8 4 4 0 0 84 8 47
2019 Client contact centre 20 34 13 7 0 13 13 73 9 15
2019 Communications or public affairs 41 38 4 4 8 4 0 83 13 23
2019 Security 23 47 16 5 5 3 0 73 11 38
2019 Science and technology 27 36 5 22 0 0 11 70 24 19
2019 Administration and operations 27 41 12 9 3 3 5 74 13 66
2019 Human resources 34 40 12 14 0 0 0 75 14 43
2019 Financial management 15 50 15 10 0 6 3 72 11 70
2019 Procurement 16 33 20 26 0 0 4 51 28 24
2019 Real property 45 36 9 9 0 0 0 81 9 11
2019 Information management 30 40 20 5 0 0 5 74 5 20
2019 Information technology 23 39 18 10 3 3 3 67 14 535
2019 Policy 12 57 6 19 6 0 0 69 25 16
2019 Project management 33 33 16 12 2 1 2 68 15 92
2019 None of the above 37 40 13 5 3 2 0 79 8 40
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 110
2022 Communications or public affairs 8 92 80
2022 Access to information and privacy 7 93 10
2022 Security 14 86 125
2022 Science and technology 15 85 70
2022 Administration and operations 10 90 375
2022 Human resources 13 87 285
2022 Financial management 6 94 175
2022 Procurement 12 88 125
2022 Real property 6 94 15
2022 Materiel management 15 85 35
2022 Information management 15 85 105
2022 Information technology 9 91 2105
2022 Internal audit 4 96 20
2022 Evaluation 17 83 15
2022 Data sciences 15 85 35
2022 Policy 19 81 50
2022 Project management 11 89 295
2022 Other services to the public 6 94 20
2022 None of the above 11 89 145
2020 Client contact centre 15 85 63
2020 Communications or public affairs 14 86 85
2020 Access to information and privacy 10 90 19
2020 Security 17 83 118
2020 Science and technology 14 86 76
2020 Administration and operations 13 87 386
2020 Human resources 16 84 267
2020 Financial management 13 87 209
2020 Procurement 22 78 143
2020 Real property 12 88 42
2020 Materiel management 20 80 25
2020 Information management 16 84 112
2020 Information technology 12 88 1928
2020 Internal audit 0 100 17
2020 Data sciences 20 80 26
2020 Policy 16 84 55
2020 Project management 10 90 241
2020 Other services to the public 7 93 25
2020 None of the above 15 85 175
2019 Client contact centre 13 87 78
2019 Communications or public affairs 19 81 85
2019 Access to information and privacy 22 78 18
2019 Security 13 87 132
2019 Science and technology 13 87 69
2019 Administration and operations 16 84 310
2019 Human resources 17 83 192
2019 Financial management 16 84 169
2019 Procurement 19 81 100
2019 Real property 9 91 43
2019 Materiel management 30 70 17
2019 Information management 19 81 92
2019 Information technology 13 87 1820
2019 Internal audit 0 100 12
2019 Data sciences 13 87 22
2019 Policy 20 80 44
2019 Project management 15 85 230
2019 Other services to the public 23 77 21
2019 None of the above 14 86 147

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 38 62 15
2022 Security 62 38 20
2022 Science and technology 43 57 10
2022 Administration and operations 58 42 40
2022 Human resources 45 55 40
2022 Financial management 73 27 15
2022 Procurement 68 32 15
2022 Information management 36 64 15
2022 Information technology 46 54 200
2022 Project management 66 34 35
2022 None of the above 61 39 15
2020 Communications or public affairs 57 43 12
2020 Security 35 65 20
2020 Science and technology 25 75 11
2020 Administration and operations 38 62 48
2020 Human resources 41 59 42
2020 Financial management 28 72 27
2020 Procurement 28 72 30
2020 Information management 62 38 18
2020 Information technology 39 61 232
2020 Project management 58 42 23
2020 None of the above 60 40 27

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 87 13 15
2022 Security 84 16 20
2022 Science and technology 45 55 10
2022 Administration and operations 75 25 40
2022 Human resources 79 21 40
2022 Financial management 93 7 15
2022 Procurement 69 31 15
2022 Information management 62 38 15
2022 Information technology 74 26 200
2022 Project management 73 27 35
2022 None of the above 76 24 15
2020 Communications or public affairs 100 0 12
2020 Security 70 30 20
2020 Science and technology 72 28 11
2020 Administration and operations 84 16 48
2020 Human resources 75 25 42
2020 Financial management 71 29 27
2020 Procurement 71 29 31
2020 Information management 78 22 18
2020 Information technology 75 25 232
2020 Project management 74 26 23
2020 None of the above 96 4 26
2019 Client contact centre 71 29 10
2019 Communications or public affairs 74 26 16
2019 Security 71 29 17
2019 Administration and operations 84 16 51
2019 Human resources 91 9 32
2019 Financial management 71 29 28
2019 Procurement 94 6 19
2019 Information management 72 28 17
2019 Information technology 83 17 232
2019 Project management 85 15 34
2019 None of the above 80 20 22

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 34 16 0 6 0 0 78 6 15
2022 Security 38 49 13 0 0 0 0 87 0 15
2022 Administration and operations 36 59 0 6 0 0 0 94 6 30
2022 Human resources 56 32 5 5 3 0 0 87 7 35
2022 Financial management 64 26 0 0 0 10 0 100 0 10
2022 Procurement 52 37 11 0 0 0 0 89 0 10
2022 Information management 37 54 0 0 9 0 0 91 9 10
2022 Information technology 50 35 6 4 4 1 1 86 8 150
2022 Project management 42 29 8 12 10 0 0 71 21 25
2022 None of the above 48 44 0 0 8 0 0 92 8 15
2020 Communications or public affairs 59 33 8 0 0 0 0 92 0 12
2020 Security 42 36 15 6 0 0 0 78 6 14
2020 Administration and operations 53 29 16 2 0 0 0 82 2 41
2020 Human resources 47 31 5 9 7 0 0 78 16 32
2020 Financial management 56 24 5 5 10 0 0 80 15 20
2020 Procurement 74 17 0 5 0 5 0 95 5 22
2020 Information management 56 22 7 0 7 7 0 84 8 14
2020 Information technology 56 32 8 4 1 0 0 88 5 173
2020 Project management 63 31 0 0 0 0 6 100 0 17
2020 None of the above 47 41 8 0 4 0 0 88 4 25
2019 Communications or public affairs 55 15 8 15 8 0 0 70 23 13
2019 Security 66 25 0 0 8 0 0 92 8 12
2019 Administration and operations 56 27 7 7 4 0 0 83 10 44
2019 Human resources 39 41 4 9 7 0 0 80 17 29
2019 Financial management 65 20 0 10 5 0 0 85 15 20
2019 Procurement 56 22 5 11 6 0 0 78 17 18
2019 Information management 67 16 8 0 8 0 0 83 8 12
2019 Information technology 53 30 6 6 4 1 1 84 10 191
2019 Project management 55 35 3 3 3 0 0 90 7 29
2019 None of the above 61 27 6 0 6 0 0 88 6 18

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 24 10 4 1 4 5 83 6 110
2022 Communications or public affairs 52 29 4 6 2 3 3 88 8 80
2022 Access to information and privacy 47 45 0 7 0 0 0 93 7 10
2022 Security 61 22 6 1 4 2 5 89 5 125
2022 Science and technology 49 31 5 6 1 6 2 86 8 70
2022 Administration and operations 62 27 3 3 2 1 2 92 5 375
2022 Human resources 56 31 5 2 2 2 3 91 4 285
2022 Financial management 55 27 7 3 1 3 3 88 5 175
2022 Procurement 53 22 10 6 2 6 1 81 8 125
2022 Real property 66 34 0 0 0 0 0 100 0 15
2022 Materiel management 48 33 7 7 0 4 0 85 7 35
2022 Information management 46 39 5 3 1 2 5 91 4 105
2022 Information technology 58 28 6 2 2 3 2 90 4 2105
2022 Internal audit 62 17 8 0 0 9 4 91 0 20
2022 Evaluation 57 27 11 0 0 5 0 88 0 15
2022 Data sciences 70 13 3 5 3 7 0 89 8 35
2022 Policy 55 22 12 11 0 0 1 77 11 50
2022 Project management 59 27 6 3 0 2 2 90 4 300
2022 Other services to the public 41 41 12 6 0 0 0 82 6 20
2022 None of the above 57 19 5 7 3 4 5 83 11 145
2020 Client contact centre 44 44 6 1 2 0 3 90 3 63
2020 Communications or public affairs 61 28 2 3 1 1 2 93 5 85
2020 Access to information and privacy 75 20 0 0 0 0 5 100 0 19
2020 Security 55 28 3 7 3 3 1 86 10 118
2020 Science and technology 65 23 7 0 1 3 1 92 1 76
2020 Administration and operations 57 29 5 4 1 2 3 89 5 386
2020 Human resources 62 27 3 2 1 0 3 93 4 268
2020 Financial management 54 24 10 4 2 2 4 84 6 209
2020 Procurement 57 23 8 6 1 1 5 85 7 146
2020 Real property 64 15 11 2 0 5 2 85 3 45
2020 Materiel management 56 21 4 5 4 0 11 86 9 26
2020 Information management 59 23 9 2 2 4 2 87 4 113
2020 Information technology 53 28 9 3 1 2 3 86 5 1930
2020 Internal audit 52 24 6 7 0 6 5 86 8 17
2020 Data sciences 63 18 17 3 0 0 0 80 3 25
2020 Policy 62 19 5 9 3 0 2 82 12 55
2020 Project management 56 25 9 3 2 3 2 85 6 243
2020 Other services to the public 58 16 16 7 0 3 0 77 7 25
2020 None of the above 57 21 8 3 4 3 4 84 8 178
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 21 65 13 2 110
2022 Communications or public affairs 16 59 25 0 80
2022 Access to information and privacy 21 72 7 0 10
2022 Security 23 58 16 3 125
2022 Science and technology 29 52 18 2 70
2022 Administration and operations 24 63 11 2 375
2022 Human resources 30 60 7 3 285
2022 Financial management 15 73 11 1 175
2022 Procurement 23 56 19 2 125
2022 Real property 17 62 21 0 15
2022 Materiel management 22 67 11 0 35
2022 Information management 17 62 19 2 105
2022 Information technology 19 65 13 3 2110
2022 Internal audit 19 81 0 0 20
2022 Evaluation 25 75 0 0 15
2022 Data sciences 14 64 18 4 35
2022 Policy 46 33 18 3 50
2022 Project management 26 56 17 2 300
2022 Other services to the public 36 51 13 0 20
2022 None of the above 20 63 14 2 145
2020 Client contact centre 28 50 20 2 63
2020 Communications or public affairs 36 37 27 1 85
2020 Access to information and privacy 57 28 16 0 18
2020 Security 34 49 17 1 119
2020 Science and technology 32 55 12 1 76
2020 Administration and operations 29 51 18 2 386
2020 Human resources 36 54 10 1 268
2020 Financial management 29 59 10 2 208
2020 Procurement 28 49 23 1 146
2020 Real property 46 43 9 2 45
2020 Materiel management 50 30 20 0 26
2020 Information management 37 45 15 3 113
2020 Information technology 27 54 17 2 1940
2020 Internal audit 41 46 13 0 17
2020 Data sciences 33 59 9 0 26
2020 Policy 35 45 18 2 55
2020 Project management 33 48 17 1 243
2020 Other services to the public 53 27 20 0 25
2020 None of the above 34 44 19 2 178

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 20
2022 Communications or public affairs 22 78 15
2022 Security 26 74 30
2022 Science and technology 35 65 20
2022 Administration and operations 43 57 95
2022 Human resources 43 57 85
2022 Financial management 32 68 30
2022 Procurement 48 52 30
2022 Information management 54 46 20
2022 Information technology 39 61 400
2022 Policy 37 63 25
2022 Project management 45 55 80
2022 None of the above 44 56 25
2020 Client contact centre 50 50 16
2020 Communications or public affairs 39 61 29
2020 Access to information and privacy 64 36 10
2020 Security 35 65 40
2020 Science and technology 38 63 24
2020 Administration and operations 41 59 113
2020 Human resources 38 62 98
2020 Financial management 36 64 62
2020 Procurement 48 52 40
2020 Real property 42 58 21
2020 Materiel management 46 54 13
2020 Information management 43 57 41
2020 Information technology 43 57 530
2020 Policy 22 78 20
2020 Project management 46 54 80
2020 Other services to the public 29 71 14
2020 None of the above 53 47 63

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 25 18 5 14 4 13 56 23 20
2022 Communications or public affairs 0 6 20 20 43 5 6 7 71 15
2022 Security 11 27 21 4 30 0 8 41 36 30
2022 Science and technology 12 11 4 15 36 0 21 30 65 20
2022 Administration and operations 17 17 13 15 30 0 7 37 49 95
2022 Human resources 27 18 9 13 23 1 9 51 40 85
2022 Financial management 10 8 26 18 19 9 9 23 45 30
2022 Procurement 13 22 9 26 15 3 12 41 48 30
2022 Information management 13 32 14 8 33 0 0 45 41 20
2022 Information technology 12 19 16 18 28 2 5 33 50 400
2022 Policy 18 34 4 24 21 0 0 51 45 25
2022 Project management 12 23 13 18 29 1 3 36 50 80
2022 None of the above 3 10 19 33 20 0 15 15 63 25
2020 Client contact centre 19 26 17 11 28 0 0 44 39 16
2020 Communications or public affairs 6 26 15 47 6 0 0 32 53 29
2020 Access to information and privacy 0 46 19 0 27 0 9 50 29 10
2020 Security 18 12 29 13 23 0 5 31 38 40
2020 Science and technology 13 25 13 21 29 0 0 38 50 24
2020 Administration and operations 18 25 24 16 13 2 2 45 30 111
2020 Human resources 20 22 18 15 17 2 6 45 35 98
2020 Financial management 10 25 24 13 21 3 5 38 37 62
2020 Procurement 13 16 15 19 27 0 10 32 52 40
2020 Real property 19 29 27 20 0 0 4 50 21 21
2020 Materiel management 23 18 7 16 30 0 7 44 49 13
2020 Information management 20 16 10 28 24 0 2 37 53 41
2020 Information technology 12 22 17 18 26 1 4 36 46 529
2020 Policy 15 15 10 29 19 0 11 34 54 20
2020 Project management 21 25 8 17 20 0 8 50 41 81
2020 Other services to the public 7 14 37 23 20 0 0 20 43 14
2020 None of the above 18 27 18 20 11 0 6 48 33 61

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 5 23 19 16 28 4 5 31 48 20
2022 Communications or public affairs 0 11 6 35 41 6 0 12 81 15
2022 Security 4 21 16 4 54 0 0 26 59 30
2022 Science and technology 5 4 13 15 52 0 11 10 75 20
2022 Administration and operations 12 16 10 23 37 0 2 29 61 95
2022 Human resources 19 10 8 11 46 0 6 31 61 85
2022 Financial management 10 19 8 31 33 0 0 28 64 30
2022 Procurement 7 26 8 27 26 3 3 35 56 30
2022 Information management 8 27 0 19 46 0 0 35 65 20
2022 Information technology 6 18 13 21 37 2 2 26 61 400
2022 Policy 3 26 8 15 48 0 0 29 63 20
2022 Project management 8 31 10 14 37 0 0 39 51 80
2022 None of the above 0 8 25 34 30 0 2 9 66 25
2020 Client contact centre 19 17 21 11 33 0 0 36 44 16
2020 Communications or public affairs 3 19 16 28 34 0 0 22 62 29
2020 Access to information and privacy 0 63 18 0 18 0 0 63 18 10
2020 Security 18 14 26 15 26 0 0 32 41 40
2020 Science and technology 8 21 13 25 33 0 0 29 58 24
2020 Administration and operations 8 19 15 31 26 0 2 27 58 112
2020 Human resources 11 11 14 19 42 1 2 23 63 98
2020 Financial management 5 22 15 22 36 0 0 27 58 62
2020 Procurement 0 26 20 15 34 3 3 28 51 40
2020 Real property 10 14 23 39 14 0 0 24 53 21
2020 Materiel management 9 18 7 30 37 0 0 26 66 13
2020 Information management 16 11 9 24 40 0 0 27 64 41
2020 Information technology 8 18 17 20 35 1 2 27 56 529
2020 Policy 0 15 15 24 39 0 7 16 68 20
2020 Project management 13 21 10 26 25 1 3 36 53 80
2020 Other services to the public 7 23 22 22 26 0 0 30 48 14
2020 None of the above 12 27 16 25 19 0 1 39 44 63

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 11 16 6 6 3 23 63 15 110
2022 Communications or public affairs 40 14 15 3 13 3 13 64 19 80
2022 Access to information and privacy 8 40 32 0 0 0 21 60 0 10
2022 Security 34 19 12 7 8 7 13 66 20 125
2022 Science and technology 29 17 14 9 12 3 15 57 26 70
2022 Administration and operations 40 16 15 5 5 2 18 70 12 375
2022 Human resources 35 19 8 7 8 1 23 70 19 285
2022 Financial management 43 17 11 5 5 5 14 74 13 175
2022 Procurement 42 16 5 7 8 4 19 74 20 125
2022 Real property 71 7 11 5 6 0 0 78 11 15
2022 Materiel management 29 16 14 18 2 7 13 57 25 35
2022 Information management 46 20 8 3 4 1 18 81 9 105
2022 Information technology 45 17 10 5 7 3 14 74 14 2110
2022 Internal audit 36 9 13 4 14 7 17 59 24 20
2022 Evaluation 47 25 20 0 0 0 7 78 0 15
2022 Data sciences 45 23 12 2 7 2 9 76 10 35
2022 Policy 34 12 10 14 12 0 19 56 32 50
2022 Project management 39 17 10 8 9 2 15 68 20 300
2022 Other services to the public 24 13 9 11 5 0 38 59 27 20
2022 None of the above 44 10 16 2 9 5 15 67 14 145
2020 Client contact centre 43 17 16 6 10 2 6 65 18 63
2020 Communications or public affairs 30 27 10 11 11 0 11 64 25 85
2020 Access to information and privacy 26 15 20 9 15 0 15 48 29 19
2020 Security 38 20 13 8 10 3 8 65 20 119
2020 Science and technology 44 15 12 11 8 1 9 66 20 76
2020 Administration and operations 38 19 16 7 5 1 14 67 14 385
2020 Human resources 44 17 16 6 7 2 9 68 14 267
2020 Financial management 43 17 13 11 8 2 6 65 21 209
2020 Procurement 46 15 15 3 12 2 7 67 17 145
2020 Real property 41 29 15 2 8 2 2 74 11 45
2020 Materiel management 30 13 23 11 15 4 5 47 28 26
2020 Information management 37 15 10 16 10 2 11 59 29 113
2020 Information technology 43 19 14 8 8 2 6 67 18 1937
2020 Internal audit 50 18 13 14 0 0 6 72 15 17
2020 Data sciences 50 18 9 12 12 0 0 68 23 26
2020 Policy 38 20 14 11 14 2 2 60 26 55
2020 Project management 40 21 14 8 10 0 7 66 19 242
2020 Other services to the public 35 19 16 7 7 12 4 64 17 25
2020 None of the above 35 19 13 11 10 2 9 62 24 178
2019 Client contact centre 28 15 17 20 10 0 10 48 33 78
2019 Communications or public affairs 41 21 14 8 11 2 3 65 20 86
2019 Access to information and privacy 27 12 17 16 22 0 7 41 40 18
2019 Security 30 22 20 10 11 2 6 56 22 129
2019 Science and technology 39 18 16 9 16 0 3 59 25 68
2019 Administration and operations 36 20 12 12 13 0 8 61 27 311
2019 Human resources 42 19 14 9 10 2 4 65 20 193
2019 Financial management 38 18 16 10 12 2 4 60 23 168
2019 Procurement 40 18 10 10 13 0 9 63 25 99
2019 Real property 32 22 11 18 11 0 5 57 31 43
2019 Materiel management 36 35 12 6 12 0 0 71 17 17
2019 Information management 42 14 18 10 6 2 7 62 18 92
2019 Information technology 38 19 16 9 13 1 6 60 23 1807
2019 Internal audit 72 13 0 15 0 0 0 85 15 12
2019 Data sciences 35 23 17 9 10 0 5 61 20 22
2019 Policy 23 16 13 23 16 3 7 43 43 43
2019 Project management 33 21 14 12 16 0 5 57 29 228
2019 Other services to the public 35 24 10 0 11 0 21 74 14 21
2019 None of the above 43 17 17 7 11 2 4 63 19 145
2018 Client contact centre 35 8 9 14 20 2 12 50 39 49
2018 Communications or public affairs 37 16 15 17 14 0 1 54 31 80
2018 Security 32 16 25 8 16 1 3 49 25 119
2018 Science and technology 29 9 21 12 9 0 21 48 26 33
2018 Administration and operations 36 16 13 14 13 2 7 57 29 240
2018 Human resources 32 18 11 15 12 0 12 56 31 172
2018 Financial management 35 23 13 11 14 0 5 61 25 130
2018 Procurement 47 14 16 11 4 5 3 67 16 70
2018 Real property 27 27 26 11 8 0 1 55 19 38
2018 Materiel management 24 15 17 14 22 0 7 42 39 13
2018 Information management 46 17 10 6 14 0 7 68 22 70
2018 Information technology 39 16 16 11 12 1 5 58 25 1399
2018 Internal audit 32 11 35 6 11 0 6 46 17 18
2018 Data sciences 36 12 27 0 9 0 16 57 10 12
2018 Policy 30 14 10 21 7 9 9 53 34 25
2018 Project management 33 17 18 12 18 0 3 51 31 149
2018 Other services to the public 39 17 0 6 31 0 7 60 40 15
2018 None of the above 34 21 9 7 21 4 4 60 30 86
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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Client contact centre 26 28 3 8 34 30
2022 Communications or public affairs 35 22 5 0 38 30
2022 Security 53 20 8 0 19 55
2022 Science and technology 39 24 7 14 15 25
2022 Administration and operations 42 31 2 1 23 140
2022 Human resources 38 33 3 0 25 70
2022 Financial management 75 19 2 0 4 60
2022 Procurement 41 15 0 0 44 45
2022 Information management 42 32 2 0 24 35
2022 Information technology 39 27 9 4 20 770
2022 Data sciences 39 7 9 0 44 10
2022 Policy 18 40 3 0 40 30
2022 Project management 54 19 3 0 24 105
2022 None of the above 52 21 7 0 20 55

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 47 53 35
2022 Communications or public affairs 66 34 30
2022 Security 57 43 55
2022 Science and technology 47 53 25
2022 Administration and operations 58 42 140
2022 Human resources 54 46 70
2022 Financial management 74 26 60
2022 Procurement 47 53 45
2022 Materiel management 81 19 15
2022 Information management 59 41 35
2022 Information technology 45 55 845
2022 Data sciences 67 33 15
2022 Policy 73 27 30
2022 Project management 56 44 110
2022 None of the above 53 47 65

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 27 73 35
2022 Communications or public affairs 34 66 30
2022 Security 19 81 55
2022 Science and technology 31 69 25
2022 Administration and operations 37 63 140
2022 Human resources 53 47 70
2022 Financial management 31 69 60
2022 Procurement 46 54 45
2022 Materiel management 16 84 15
2022 Information management 35 65 35
2022 Information technology 23 77 845
2022 Data sciences 50 50 15
2022 Policy 38 62 30
2022 Project management 27 73 110
2022 None of the above 28 72 65

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 52 48 35
2022 Communications or public affairs 66 34 30
2022 Security 60 40 55
2022 Science and technology 50 50 25
2022 Administration and operations 63 37 140
2022 Human resources 66 34 70
2022 Financial management 55 45 60
2022 Procurement 74 26 45
2022 Materiel management 69 31 15
2022 Information management 39 61 35
2022 Information technology 49 51 845
2022 Data sciences 76 24 15
2022 Policy 70 30 30
2022 Project management 66 34 110
2022 None of the above 46 54 65

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 41 59 35
2022 Communications or public affairs 52 48 30
2022 Security 52 48 55
2022 Science and technology 40 60 25
2022 Administration and operations 38 62 140
2022 Human resources 58 42 70
2022 Financial management 34 66 60
2022 Procurement 59 41 45
2022 Materiel management 34 66 15
2022 Information management 43 57 35
2022 Information technology 40 60 845
2022 Data sciences 78 22 15
2022 Policy 63 37 30
2022 Project management 52 48 110
2022 None of the above 40 60 65

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 31 69 35
2022 Communications or public affairs 17 83 30
2022 Security 20 80 55
2022 Science and technology 9 91 25
2022 Administration and operations 15 85 140
2022 Human resources 20 80 70
2022 Financial management 12 88 60
2022 Procurement 15 85 45
2022 Materiel management 20 80 15
2022 Information management 13 87 35
2022 Information technology 27 73 845
2022 Data sciences 30 70 15
2022 Policy 36 64 30
2022 Project management 29 71 110
2022 None of the above 23 77 65

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 35
2022 Communications or public affairs 19 81 30
2022 Security 28 72 55
2022 Science and technology 24 76 25
2022 Administration and operations 30 70 140
2022 Human resources 21 79 70
2022 Financial management 27 73 60
2022 Procurement 36 64 45
2022 Materiel management 50 50 15
2022 Information management 16 84 35
2022 Information technology 29 71 845
2022 Data sciences 35 65 15
2022 Policy 38 62 30
2022 Project management 30 70 110
2022 None of the above 19 81 65

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 35
2022 Communications or public affairs 7 93 30
2022 Security 17 83 55
2022 Science and technology 12 88 25
2022 Administration and operations 9 91 140
2022 Human resources 10 90 70
2022 Financial management 13 87 60
2022 Procurement 15 85 45
2022 Materiel management 31 69 15
2022 Information management 2 98 35
2022 Information technology 15 85 845
2022 Data sciences 7 93 15
2022 Policy 16 84 30
2022 Project management 17 83 110
2022 None of the above 5 95 65

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 35
2022 Communications or public affairs 15 85 30
2022 Security 18 82 55
2022 Science and technology 29 71 25
2022 Administration and operations 9 91 140
2022 Human resources 18 82 70
2022 Financial management 7 93 60
2022 Procurement 14 86 45
2022 Materiel management 52 48 15
2022 Information management 18 82 35
2022 Information technology 28 72 845
2022 Data sciences 8 92 15
2022 Policy 11 89 30
2022 Project management 16 84 110
2022 None of the above 27 73 65

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 35
2022 Communications or public affairs 10 90 30
2022 Security 9 91 55
2022 Science and technology 0 100 25
2022 Administration and operations 9 91 140
2022 Human resources 17 83 70
2022 Financial management 3 97 60
2022 Procurement 13 87 45
2022 Materiel management 21 79 15
2022 Information management 9 91 35
2022 Information technology 10 90 845
2022 Data sciences 8 92 15
2022 Policy 6 94 30
2022 Project management 6 94 110
2022 None of the above 23 77 65

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 35
2022 Communications or public affairs 18 82 30
2022 Security 32 68 55
2022 Science and technology 12 88 25
2022 Administration and operations 20 80 140
2022 Human resources 16 84 70
2022 Financial management 11 89 60
2022 Procurement 9 91 45
2022 Materiel management 19 81 15
2022 Information management 15 85 35
2022 Information technology 24 76 845
2022 Data sciences 28 72 15
2022 Policy 33 67 30
2022 Project management 21 79 110
2022 None of the above 22 78 65

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 18 82 35
2022 Communications or public affairs 11 89 30
2022 Security 24 76 55
2022 Science and technology 20 80 25
2022 Administration and operations 21 79 140
2022 Human resources 24 76 70
2022 Financial management 17 83 60
2022 Procurement 37 63 45
2022 Materiel management 66 34 15
2022 Information management 12 88 35
2022 Information technology 17 83 845
2022 Data sciences 20 80 15
2022 Policy 27 73 30
2022 Project management 18 82 110
2022 None of the above 28 72 65

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 35
2022 Communications or public affairs 9 91 30
2022 Security 15 85 55
2022 Science and technology 0 100 25
2022 Administration and operations 3 97 140
2022 Human resources 5 95 70
2022 Financial management 0 100 60
2022 Procurement 0 100 45
2022 Materiel management 0 100 15
2022 Information management 2 98 35
2022 Information technology 14 86 845
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 5 95 110
2022 None of the above 4 96 65

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 35
2022 Communications or public affairs 12 88 30
2022 Security 12 88 55
2022 Science and technology 17 83 25
2022 Administration and operations 15 85 140
2022 Human resources 17 83 70
2022 Financial management 29 71 60
2022 Procurement 6 94 45
2022 Materiel management 0 100 15
2022 Information management 28 72 35
2022 Information technology 17 83 845
2022 Data sciences 7 93 15
2022 Policy 18 82 30
2022 Project management 17 83 110
2022 None of the above 23 77 65

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 16 4 0 4 3 7 91 5 35
2022 Communications or public affairs 86 9 3 0 2 0 0 94 2 30
2022 Security 85 8 3 0 4 0 0 93 4 55
2022 Science and technology 66 29 6 0 0 0 0 94 0 25
2022 Administration and operations 80 11 4 2 1 0 3 94 2 140
2022 Human resources 77 13 1 3 1 0 4 95 4 70
2022 Financial management 71 15 4 3 2 0 6 91 4 60
2022 Procurement 71 22 0 2 5 0 0 93 7 45
2022 Materiel management 68 15 0 0 0 0 17 100 0 15
2022 Information management 82 7 0 4 4 0 3 92 8 35
2022 Information technology 80 11 3 1 1 1 3 95 2 845
2022 Data sciences 70 8 5 10 8 0 0 77 17 15
2022 Policy 78 10 9 0 0 0 4 91 0 30
2022 Project management 77 15 2 3 2 0 2 93 5 110
2022 None of the above 73 9 5 1 2 3 8 91 3 65

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 4 27 14 36 8 7 59 9 35
2022 Communications or public affairs 6 24 7 23 35 2 3 61 32 30
2022 Security 3 7 22 6 50 3 8 63 12 55
2022 Science and technology 2 13 15 21 45 3 0 69 15 25
2022 Administration and operations 6 15 17 12 47 0 3 61 21 140
2022 Human resources 4 17 17 9 49 3 2 60 22 70
2022 Financial management 6 11 11 15 46 7 3 68 19 60
2022 Procurement 4 7 12 16 53 6 2 75 12 45
2022 Materiel management 11 22 25 0 19 6 17 24 43 15
2022 Information management 6 17 12 16 39 5 4 61 26 35
2022 Information technology 4 10 17 14 48 3 3 66 15 845
2022 Data sciences 0 20 24 8 33 15 0 48 24 15
2022 Policy 25 22 10 6 37 0 0 43 47 30
2022 Project management 8 15 13 8 48 3 4 61 25 110
2022 None of the above 1 6 18 7 54 3 11 71 8 65

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 14 26 13 26 10 7 47 22 35
2022 Communications or public affairs 20 23 13 16 28 0 0 44 44 30
2022 Security 10 9 15 13 45 6 2 63 20 55
2022 Science and technology 3 3 10 36 45 0 3 84 6 25
2022 Administration and operations 11 18 14 17 37 3 1 55 30 140
2022 Human resources 9 18 15 15 40 1 2 57 28 70
2022 Financial management 4 7 25 17 41 5 0 61 12 60
2022 Procurement 3 15 25 12 37 6 2 53 19 45
2022 Materiel management 0 33 6 17 27 17 0 53 40 15
2022 Information management 4 16 31 13 34 2 0 48 20 35
2022 Information technology 6 16 17 17 39 3 1 59 23 845
2022 Data sciences 6 17 31 5 40 0 0 45 23 15
2022 Policy 31 21 19 0 29 0 0 29 52 30
2022 Project management 4 19 15 11 44 4 3 59 26 110
2022 None of the above 10 2 33 10 35 6 5 49 14 65
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