2022 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 87 13 0 0 0 0 0 100 0 15
2022 Communications or public affairs 68 17 8 5 3 0 0 84 8 30
2022 Science and technology 37 53 6 4 0 0 0 90 4 20
2022 Administration and operations 67 25 5 3 0 0 0 92 3 65
2022 Human resources 19 48 10 23 0 0 0 67 23 20
2022 Financial management 45 38 11 0 6 0 0 83 6 15
2022 Information technology 68 28 0 0 4 0 0 96 4 20
2022 Data sciences 37 54 0 0 9 0 0 91 9 10
2022 Policy 46 45 2 7 0 0 0 91 7 45
2022 Project management 59 34 1 4 2 0 0 93 6 75
2022 None of the above 41 59 0 0 0 0 0 100 0 20
2020 Client contact centre 59 34 0 7 0 0 0 93 7 15
2020 Communications or public affairs 65 31 4 0 0 0 0 96 0 28
2020 Science and technology 63 37 0 0 0 0 0 100 0 13
2020 Administration and operations 49 48 0 3 0 0 0 97 3 65
2020 Human resources 50 34 0 10 5 0 0 84 16 20
2020 Financial management 58 36 0 0 6 0 0 94 6 14
2020 Information management 62 38 0 0 0 0 0 100 0 11
2020 Information technology 61 28 0 5 5 0 0 90 10 36
2020 Evaluation 66 27 0 7 0 0 0 93 7 12
2020 Policy 38 55 3 3 0 0 0 93 3 31
2020 Project management 43 41 5 8 3 0 0 84 11 64
2020 None of the above 43 47 2 8 0 0 0 89 8 33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 75 12 0 12 0 0 0 88 12 15
2022 Communications or public affairs 71 18 3 8 0 0 0 89 8 30
2022 Science and technology 79 10 6 0 0 6 0 94 0 20
2022 Administration and operations 78 17 1 1 2 0 0 95 4 65
2022 Human resources 69 26 5 0 0 0 0 95 0 20
2022 Financial management 73 27 0 0 0 0 0 100 0 15
2022 Information technology 72 24 0 0 0 0 4 100 0 20
2022 Data sciences 75 8 8 9 0 0 0 82 9 10
2022 Policy 80 18 0 0 0 2 0 100 0 45
2022 Project management 76 16 4 1 1 1 0 93 3 75
2022 None of the above 95 5 0 0 0 0 0 100 0 20
2020 Client contact centre 79 15 0 6 0 0 0 94 6 14
2020 Communications or public affairs 69 23 0 8 0 0 0 92 8 28
2020 Science and technology 85 15 0 0 0 0 0 100 0 13
2020 Administration and operations 84 10 2 2 2 0 0 94 3 65
2020 Human resources 76 19 5 0 0 0 0 95 0 20
2020 Financial management 69 31 0 0 0 0 0 100 0 14
2020 Information management 72 17 10 0 0 0 0 90 0 11
2020 Information technology 79 16 0 3 2 0 0 95 5 36
2020 Evaluation 61 29 10 0 0 0 0 90 0 11
2020 Policy 94 6 0 0 0 0 0 100 0 31
2020 Project management 72 17 5 4 2 0 0 89 6 64
2020 None of the above 80 15 2 0 0 0 2 98 0 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 73 27 0 0 0 0 0 100 0 15
2022 Communications or public affairs 73 13 0 8 0 0 6 92 8 30
2022 Science and technology 46 43 0 5 0 0 6 95 5 20
2022 Administration and operations 62 34 0 3 0 1 0 97 3 65
2022 Human resources 65 22 7 5 0 0 0 88 5 20
2022 Financial management 47 36 11 0 0 0 6 88 0 15
2022 Information technology 83 13 0 0 0 0 4 100 0 20
2022 Data sciences 65 27 8 0 0 0 0 92 0 10
2022 Policy 50 33 13 0 2 0 2 85 2 45
2022 Project management 69 26 2 1 0 0 3 97 1 75
2022 None of the above 66 16 9 9 0 0 0 82 9 20
2020 Client contact centre 49 34 12 5 0 0 0 82 5 15
2020 Communications or public affairs 61 23 10 7 0 0 0 84 7 28
2020 Science and technology 56 24 7 13 0 0 0 80 13 13
2020 Administration and operations 45 38 10 7 0 0 0 83 7 65
2020 Human resources 65 16 9 10 0 0 0 81 10 20
2020 Financial management 56 31 8 6 0 0 0 87 6 14
2020 Information management 72 28 0 0 0 0 0 100 0 11
2020 Information technology 59 23 9 3 6 0 0 82 9 36
2020 Evaluation 66 16 18 0 0 0 0 82 0 12
2020 Policy 42 45 3 9 0 0 0 87 9 31
2020 Project management 44 40 2 8 5 0 2 85 13 64
2020 None of the above 33 42 9 12 2 0 2 76 15 34
2019 Communications or public affairs 53 31 12 0 4 0 0 84 4 26
2019 Science and technology 34 34 11 11 11 0 0 68 21 11
2019 Administration and operations 51 30 4 10 2 3 0 84 12 45
2019 Human resources 33 60 0 7 0 0 0 93 7 15
2019 Financial management 52 38 10 0 0 0 0 90 0 11
2019 Information technology 60 30 5 2 3 0 0 90 5 34
2019 Evaluation 60 11 11 11 0 0 7 76 12 11
2019 Policy 53 39 5 0 3 0 0 92 3 24
2019 Project management 54 31 7 6 2 0 0 85 8 54
2019 None of the above 49 25 4 18 4 0 0 73 22 27

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 18 6 5 6 0 0 82 11 15
2022 Communications or public affairs 64 19 9 8 0 0 0 83 8 30
2022 Science and technology 36 48 11 5 0 0 0 84 5 20
2022 Administration and operations 41 45 3 9 0 0 2 88 9 65
2022 Human resources 19 36 27 5 5 0 9 60 10 20
2022 Financial management 36 34 29 0 0 0 0 71 0 15
2022 Information technology 64 14 11 4 6 0 0 79 11 20
2022 Data sciences 51 42 8 0 0 0 0 92 0 10
2022 Policy 24 55 12 7 2 0 0 79 9 45
2022 Project management 39 42 6 8 5 0 0 81 13 75
2022 None of the above 61 20 14 4 0 0 0 81 4 20
2020 Client contact centre 42 38 14 5 0 0 0 81 5 15
2020 Communications or public affairs 56 44 0 0 0 0 0 100 0 27
2020 Science and technology 45 33 22 0 0 0 0 78 0 13
2020 Administration and operations 34 51 8 3 3 0 2 86 6 65
2020 Human resources 40 43 5 5 5 0 0 84 11 19
2020 Financial management 34 46 15 0 6 0 0 80 6 14
2020 Information management 52 38 10 0 0 0 0 90 0 11
2020 Information technology 62 33 0 3 2 0 0 95 5 35
2020 Evaluation 57 36 7 0 0 0 0 93 0 12
2020 Policy 26 51 16 7 0 0 0 77 7 31
2020 Project management 40 44 3 5 8 0 0 84 13 64
2020 None of the above 37 35 16 7 6 0 0 72 12 33
2019 Communications or public affairs 32 60 4 4 0 0 0 92 4 27
2019 Science and technology 17 66 0 17 0 0 0 83 17 11
2019 Administration and operations 27 34 21 18 1 0 0 60 19 46
2019 Human resources 40 40 13 7 0 0 0 80 7 15
2019 Financial management 34 48 9 0 10 0 0 81 10 11
2019 Information technology 26 47 9 12 3 0 3 75 16 33
2019 Evaluation 25 42 11 22 0 0 0 67 22 11
2019 Policy 20 58 5 13 5 0 0 78 17 24
2019 Project management 25 49 16 6 4 0 0 74 10 54
2019 None of the above 31 38 6 19 6 0 0 69 25 27
2018 Client contact centre 34 56 5 5 0 0 0 90 5 16
2018 Communications or public affairs 50 41 4 5 0 0 0 91 5 39
2018 Administration and operations 16 36 19 20 8 0 1 53 28 50
2018 Human resources 15 63 4 8 4 7 0 83 13 18
2018 Financial management 21 41 14 17 7 0 0 62 24 20
2018 Information technology 53 33 0 5 9 0 0 86 14 26
2018 Evaluation 39 27 14 7 12 0 0 66 20 11
2018 Data sciences 42 45 0 6 6 0 0 88 12 12
2018 Policy 25 41 20 9 2 0 2 69 11 32
2018 Project management 17 58 5 18 2 0 0 74 20 54
2018 None of the above 22 46 13 16 3 0 0 68 19 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 19 9 0 0 0 0 91 0 15
2022 Communications or public affairs 81 13 3 3 0 0 0 94 3 30
2022 Science and technology 62 22 6 10 0 0 0 84 10 20
2022 Administration and operations 61 32 1 4 0 1 0 94 4 65
2022 Human resources 46 49 5 0 0 0 0 95 0 20
2022 Financial management 36 40 17 0 0 0 7 82 0 15
2022 Information technology 70 30 0 0 0 0 0 100 0 20
2022 Data sciences 82 18 0 0 0 0 0 100 0 10
2022 Policy 55 31 2 6 4 0 2 87 11 45
2022 Project management 56 31 7 5 0 0 1 88 5 75
2022 None of the above 70 5 15 9 0 0 0 75 9 20
2020 Client contact centre 66 21 5 7 0 0 0 88 7 15
2020 Communications or public affairs 68 19 7 4 3 0 0 86 7 28
2020 Science and technology 71 22 7 0 0 0 0 93 0 13
2020 Administration and operations 53 38 6 3 0 0 0 91 3 64
2020 Human resources 67 22 5 5 0 0 0 89 5 19
2020 Financial management 41 38 15 0 6 0 0 79 6 14
2020 Information management 83 7 10 0 0 0 0 90 0 11
2020 Information technology 64 31 0 3 2 0 0 95 5 36
2020 Evaluation 48 45 0 0 0 0 7 100 0 12
2020 Policy 44 46 7 3 0 0 0 90 3 29
2020 Project management 49 41 3 5 2 0 0 90 7 64
2020 None of the above 54 27 15 3 0 0 0 81 3 33
2019 Communications or public affairs 57 28 12 0 4 0 0 84 4 27
2019 Science and technology 38 39 6 11 0 6 0 82 11 11
2019 Administration and operations 54 28 8 9 1 0 0 82 10 46
2019 Human resources 73 20 7 0 0 0 0 93 0 15
2019 Financial management 52 19 19 0 10 0 0 71 10 11
2019 Information technology 48 46 2 3 0 0 0 95 3 33
2019 Evaluation 38 33 11 0 11 0 7 76 12 11
2019 Policy 55 31 5 10 0 0 0 86 10 24
2019 Project management 43 45 6 6 0 0 0 88 6 54
2019 None of the above 41 38 12 4 4 0 0 80 8 27

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 22 7 0 0 0 0 93 0 15
2022 Communications or public affairs 58 22 5 8 8 0 0 79 16 30
2022 Science and technology 52 15 18 15 0 0 0 67 15 20
2022 Administration and operations 61 27 2 6 3 0 0 88 9 65
2022 Human resources 49 36 10 5 0 0 0 85 5 20
2022 Financial management 53 23 6 18 0 0 0 77 18 15
2022 Information technology 54 31 0 14 0 0 0 86 14 20
2022 Data sciences 70 15 15 0 0 0 0 85 0 10
2022 Policy 53 22 4 13 8 0 0 75 21 45
2022 Project management 49 35 5 9 1 1 0 85 10 75
2022 None of the above 51 19 20 10 0 0 0 71 10 20
2020 Client contact centre 61 27 7 5 0 0 0 88 5 15
2020 Communications or public affairs 64 11 21 4 0 0 0 75 4 28
2020 Science and technology 53 38 9 0 0 0 0 91 0 12
2020 Administration and operations 49 31 9 9 1 0 0 80 11 65
2020 Human resources 69 20 0 0 10 0 0 90 10 20
2020 Financial management 22 59 11 8 0 0 0 81 8 14
2020 Information management 60 30 0 10 0 0 0 90 10 11
2020 Information technology 54 28 5 11 2 0 0 82 13 36
2020 Evaluation 46 45 0 9 0 0 0 91 9 12
2020 Policy 48 36 7 10 0 0 0 83 10 30
2020 Project management 38 35 7 15 5 0 0 72 20 64
2020 None of the above 45 24 18 5 8 0 0 69 13 34
2019 Communications or public affairs 44 46 4 6 0 0 0 90 6 27
2019 Science and technology 38 32 23 6 0 0 0 70 6 11
2019 Administration and operations 44 27 15 14 0 0 0 71 14 46
2019 Human resources 40 33 13 13 0 0 0 74 13 15
2019 Financial management 43 28 10 10 10 0 0 71 19 11
2019 Information technology 49 41 5 0 5 0 0 90 5 34
2019 Evaluation 60 29 0 11 0 0 0 89 11 11
2019 Policy 50 33 5 8 5 0 0 83 13 24
2019 Project management 46 39 6 5 4 0 0 85 9 55
2019 None of the above 39 20 16 14 10 0 0 59 25 27
2018 Client contact centre 28 48 9 10 5 0 0 76 15 16
2018 Communications or public affairs 56 35 3 5 0 0 0 91 5 39
2018 Administration and operations 40 38 8 12 3 0 0 78 14 50
2018 Human resources 34 32 16 15 4 0 0 65 19 17
2018 Financial management 54 27 4 11 4 0 0 81 15 20
2018 Information technology 47 39 9 5 0 0 0 86 5 26
2018 Evaluation 59 34 7 0 0 0 0 93 0 11
2018 Data sciences 76 12 0 6 0 6 0 94 6 12
2018 Policy 52 37 6 5 0 0 0 89 5 32
2018 Project management 47 43 3 0 8 0 0 89 8 54
2018 None of the above 28 43 9 16 3 0 0 72 19 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 45 34 16 6 0 0 0 78 6 15
2022 Communications or public affairs 31 46 23 0 0 0 0 77 0 30
2022 Science and technology 37 53 5 4 0 0 0 91 4 20
2022 Administration and operations 42 44 8 6 1 0 0 86 7 65
2022 Human resources 31 28 22 14 5 0 0 59 19 20
2022 Financial management 26 56 7 11 0 0 0 82 11 15
2022 Information technology 49 30 10 4 6 0 0 79 11 20
2022 Data sciences 76 16 8 0 0 0 0 92 0 10
2022 Policy 34 49 9 2 6 0 0 82 8 45
2022 Project management 43 40 7 8 2 0 0 82 10 75
2022 None of the above 58 38 0 0 4 0 0 96 4 20
2020 Client contact centre 56 25 19 0 0 0 0 81 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 28
2020 Science and technology 58 27 7 7 0 0 0 85 7 12
2020 Administration and operations 37 41 12 10 0 0 0 78 10 65
2020 Human resources 64 31 0 5 0 0 0 95 5 20
2020 Financial management 26 61 8 0 6 0 0 87 6 14
2020 Information management 45 35 20 0 0 0 0 80 0 11
2020 Information technology 60 33 0 5 2 0 0 93 7 36
2020 Evaluation 39 43 9 9 0 0 0 82 9 12
2020 Policy 45 45 7 2 0 0 0 91 2 31
2020 Project management 33 50 8 5 3 0 0 84 8 64
2020 None of the above 43 43 5 9 0 0 0 86 9 34
2019 Communications or public affairs 28 64 0 4 4 0 0 92 8 27
2019 Science and technology 23 49 17 11 0 0 0 72 11 11
2019 Administration and operations 41 32 8 8 12 0 0 73 20 46
2019 Human resources 40 34 13 13 0 0 0 74 13 15
2019 Financial management 19 53 19 0 10 0 0 71 10 11
2019 Information technology 36 44 12 3 5 0 0 80 9 34
2019 Evaluation 29 54 11 0 0 0 7 88 0 11
2019 Policy 31 47 8 10 5 0 0 77 15 24
2019 Project management 32 50 8 10 0 0 0 82 10 55
2019 None of the above 26 37 28 2 6 0 0 63 9 27
2018 Client contact centre 29 38 9 15 9 0 0 67 24 16
2018 Communications or public affairs 36 53 2 5 4 0 0 89 9 39
2018 Administration and operations 23 37 22 12 7 0 0 60 18 50
2018 Human resources 42 36 11 7 4 0 0 78 11 18
2018 Financial management 25 40 14 14 7 0 0 65 21 20
2018 Information technology 34 57 9 0 0 0 0 91 0 26
2018 Evaluation 27 66 7 0 0 0 0 93 0 11
2018 Data sciences 61 33 6 0 0 0 0 94 0 12
2018 Policy 44 34 13 10 0 0 0 77 10 32
2018 Project management 34 48 10 6 2 0 0 82 8 53
2018 None of the above 27 28 13 22 10 0 0 55 32 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 63 15 22 0 0 0 0 78 0 15
2022 Communications or public affairs 44 30 15 8 3 0 0 74 11 30
2022 Science and technology 38 53 0 10 0 0 0 90 10 20
2022 Administration and operations 45 38 8 6 2 0 0 83 8 65
2022 Human resources 36 28 12 14 9 0 0 64 24 20
2022 Financial management 30 47 12 0 11 0 0 77 11 15
2022 Information technology 44 25 11 14 6 0 0 68 21 20
2022 Data sciences 78 22 0 0 0 0 0 100 0 10
2022 Policy 32 49 8 6 4 0 0 82 10 45
2022 Project management 47 33 8 9 2 0 0 80 12 75
2022 None of the above 64 22 4 10 0 0 0 86 10 20
2020 Client contact centre 61 28 0 10 0 0 0 90 10 15
2020 Communications or public affairs 55 34 11 0 0 0 0 89 0 28
2020 Science and technology 56 31 7 7 0 0 0 87 7 13
2020 Administration and operations 45 38 6 5 3 3 0 86 8 65
2020 Human resources 59 36 0 5 0 0 0 95 5 20
2020 Financial management 26 45 15 8 6 0 0 71 13 14
2020 Information management 55 38 0 7 0 0 0 93 7 11
2020 Information technology 45 38 6 6 5 0 0 83 11 36
2020 Evaluation 50 34 7 9 0 0 0 85 9 12
2020 Policy 43 41 10 2 3 0 0 84 6 31
2020 Project management 48 37 3 10 2 0 0 85 11 64
2020 None of the above 42 28 18 9 0 0 3 72 9 34
2019 Communications or public affairs 33 56 0 8 4 0 0 88 12 27
2019 Science and technology 17 49 6 28 0 0 0 66 28 11
2019 Administration and operations 28 43 8 19 1 0 0 71 21 46
2019 Human resources 33 33 7 20 7 0 0 67 26 15
2019 Financial management 15 47 19 10 10 0 0 62 19 11
2019 Information technology 29 42 18 3 9 0 0 70 12 34
2019 Evaluation 7 53 22 7 11 0 0 60 18 11
2019 Policy 37 32 0 23 8 0 0 69 31 24
2019 Project management 37 39 12 11 2 0 0 75 13 55
2019 None of the above 27 30 28 12 2 0 0 57 15 27
2018 Client contact centre 28 38 19 0 15 0 0 66 15 16
2018 Communications or public affairs 35 38 4 17 5 0 0 73 23 39
2018 Administration and operations 28 32 21 15 4 0 0 60 19 50
2018 Human resources 31 36 14 8 11 0 0 68 19 18
2018 Financial management 21 31 17 18 14 0 0 52 32 20
2018 Information technology 32 36 14 11 6 0 0 69 17 25
2018 Evaluation 59 14 14 0 12 0 0 73 12 11
2018 Data sciences 42 51 0 0 6 0 0 94 6 12
2018 Policy 19 41 18 9 13 0 0 60 22 32
2018 Project management 41 35 12 8 4 0 0 75 13 54
2018 None of the above 25 28 19 15 13 0 0 53 28 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 60 0 0 0 0 0 100 0 15
2022 Communications or public affairs 48 44 5 3 0 0 0 92 3 30
2022 Science and technology 37 51 6 6 0 0 0 88 6 20
2022 Administration and operations 49 39 4 7 1 0 0 88 8 65
2022 Human resources 27 31 14 24 5 0 0 58 28 20
2022 Financial management 49 40 11 0 0 0 0 89 0 15
2022 Information technology 59 32 0 4 0 0 4 95 5 20
2022 Data sciences 66 27 0 0 0 0 8 100 0 10
2022 Policy 33 49 8 5 4 0 0 83 10 45
2022 Project management 35 43 11 8 2 0 0 79 10 75
2022 None of the above 44 52 0 0 4 0 0 96 4 20
2020 Client contact centre 47 34 0 19 0 0 0 81 19 15
2020 Communications or public affairs 45 55 0 0 0 0 0 100 0 27
2020 Science and technology 26 59 0 14 0 0 0 86 14 12
2020 Administration and operations 38 34 14 12 2 0 0 72 14 63
2020 Human resources 35 60 0 5 0 0 0 95 5 20
2020 Financial management 22 72 0 0 6 0 0 94 6 13
2020 Information management 45 35 0 10 10 0 0 80 20 11
2020 Information technology 44 35 9 8 3 0 0 79 11 35
2020 Evaluation 27 63 0 0 9 0 0 91 9 11
2020 Policy 19 53 13 12 3 0 0 72 16 31
2020 Project management 29 50 10 11 0 0 0 80 11 64
2020 None of the above 31 41 7 15 2 0 3 75 18 33
2019 Communications or public affairs 25 56 8 12 0 0 0 80 12 27
2019 Science and technology 6 55 28 11 0 0 0 61 11 11
2019 Administration and operations 35 39 14 8 4 0 0 74 12 46
2019 Human resources 13 53 13 13 7 0 0 67 20 15
2019 Financial management 19 72 0 0 10 0 0 90 10 11
2019 Information technology 24 50 10 10 5 0 0 75 15 34
2019 Evaluation 0 66 22 0 11 0 0 66 11 11
2019 Policy 17 56 8 16 3 0 0 74 19 24
2019 Project management 30 40 5 23 2 0 0 70 25 55
2019 None of the above 23 59 16 0 2 0 0 82 2 27
2018 Client contact centre 48 33 14 5 0 0 0 81 5 16
2018 Communications or public affairs 46 38 7 7 2 0 0 84 9 39
2018 Administration and operations 23 49 17 8 3 0 0 72 11 50
2018 Human resources 12 61 23 0 4 0 0 73 4 17
2018 Financial management 27 32 17 17 7 0 0 59 24 20
2018 Information technology 29 38 19 6 8 0 0 67 14 26
2018 Evaluation 25 55 7 12 0 0 0 80 12 11
2018 Data sciences 23 55 17 6 0 0 0 77 6 12
2018 Policy 16 46 4 30 4 0 0 62 34 32
2018 Project management 24 54 11 10 1 0 0 79 11 54
2018 None of the above 31 34 10 12 13 0 0 65 25 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 37 0 12 0 0 0 88 12 15
2022 Communications or public affairs 67 22 5 0 5 0 0 90 5 30
2022 Science and technology 58 38 4 0 0 0 0 96 0 20
2022 Administration and operations 63 30 7 0 0 0 0 93 0 65
2022 Human resources 52 32 16 0 0 0 0 84 0 20
2022 Financial management 54 46 0 0 0 0 0 100 0 15
2022 Information technology 72 19 4 4 0 0 0 91 4 20
2022 Data sciences 51 49 0 0 0 0 0 100 0 10
2022 Policy 55 39 2 0 4 0 0 94 4 45
2022 Project management 52 39 1 5 2 0 0 91 7 75
2022 None of the above 68 28 0 4 0 0 0 96 4 20
2020 Client contact centre 63 30 7 0 0 0 0 93 0 15
2020 Communications or public affairs 59 31 7 4 0 0 0 89 4 28
2020 Science and technology 69 15 16 0 0 0 0 84 0 13
2020 Administration and operations 55 33 7 4 0 0 0 88 4 65
2020 Human resources 69 31 0 0 0 0 0 100 0 20
2020 Financial management 26 61 13 0 0 0 0 87 0 14
2020 Information management 62 17 0 10 10 0 0 80 20 11
2020 Information technology 65 30 3 0 2 0 0 95 2 35
2020 Evaluation 50 32 9 9 0 0 0 82 9 12
2020 Policy 39 46 7 3 2 0 3 87 6 31
2020 Project management 57 30 11 2 0 0 0 87 2 63
2020 None of the above 62 26 3 6 2 0 0 89 8 34
2019 Communications or public affairs 39 42 12 8 0 0 0 80 8 27
2019 Science and technology 23 38 11 28 0 0 0 61 28 11
2019 Administration and operations 54 31 4 8 1 3 0 87 9 46
2019 Human resources 47 40 13 0 0 0 0 87 0 15
2019 Financial management 24 57 19 0 0 0 0 81 0 11
2019 Information technology 52 38 5 3 2 0 0 90 5 34
2019 Evaluation 31 58 0 11 0 0 0 89 11 11
2019 Policy 35 50 8 5 3 0 0 85 8 24
2019 Project management 38 39 11 12 0 0 0 77 12 55
2019 None of the above 26 62 12 0 0 0 0 88 0 27
2018 Client contact centre 47 48 0 5 0 0 0 95 5 16
2018 Communications or public affairs 44 43 3 7 2 0 0 87 9 39
2018 Administration and operations 45 45 8 0 1 0 0 91 1 51
2018 Human resources 44 52 0 4 0 0 0 96 4 19
2018 Financial management 38 47 7 4 0 4 0 88 4 20
2018 Information technology 55 35 0 10 0 0 0 90 10 26
2018 Evaluation 34 66 0 0 0 0 0 100 0 11
2018 Data sciences 67 23 11 0 0 0 0 89 0 12
2018 Policy 46 35 10 9 0 0 0 81 9 32
2018 Project management 61 34 2 3 0 0 0 95 3 54
2018 None of the above 48 33 19 0 0 0 0 81 0 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 22 22 0 0 0 0 78 0 15
2022 Communications or public affairs 57 24 11 8 0 0 0 81 8 30
2022 Science and technology 65 26 4 5 0 0 0 91 5 20
2022 Administration and operations 48 40 6 4 2 0 0 88 6 65
2022 Human resources 36 26 19 19 0 0 0 62 19 20
2022 Financial management 29 54 7 0 11 0 0 82 11 15
2022 Information technology 56 23 8 13 0 0 0 79 13 20
2022 Data sciences 68 32 0 0 0 0 0 100 0 10
2022 Policy 38 38 16 2 6 0 0 76 8 45
2022 Project management 48 29 14 6 2 0 0 77 9 75
2022 None of the above 59 28 8 4 0 0 0 87 4 20
2020 Client contact centre 54 34 12 0 0 0 0 88 0 15
2020 Communications or public affairs 55 34 12 0 0 0 0 88 0 28
2020 Science and technology 29 48 9 13 0 0 0 77 13 13
2020 Administration and operations 47 34 7 10 3 0 0 80 13 64
2020 Human resources 64 26 5 5 0 0 0 90 5 20
2020 Financial management 18 68 8 0 6 0 0 87 6 14
2020 Information management 62 30 7 0 0 0 0 93 0 11
2020 Information technology 53 33 3 3 8 0 0 86 11 36
2020 Evaluation 23 52 7 9 0 9 0 83 10 12
2020 Policy 34 39 10 13 4 0 0 74 16 30
2020 Project management 43 37 7 10 3 0 0 80 13 63
2020 None of the above 42 43 5 6 3 0 0 86 9 34
2019 Communications or public affairs 42 38 8 8 4 0 0 80 12 26
2019 Science and technology 31 43 26 0 0 0 0 74 0 10
2019 Administration and operations 38 31 9 18 4 0 0 69 22 46
2019 Human resources 40 27 13 13 7 0 0 67 20 15
2019 Financial management 9 53 19 0 19 0 0 62 19 11
2019 Information technology 29 38 21 7 5 0 0 67 12 33
2019 Evaluation 7 54 22 0 18 0 0 60 18 11
2019 Policy 26 33 20 8 13 0 0 59 21 24
2019 Project management 30 41 16 7 6 0 0 71 13 55
2019 None of the above 23 40 16 14 6 0 0 63 21 27
2018 Client contact centre 24 52 14 10 0 0 0 76 10 16
2018 Communications or public affairs 27 51 7 11 4 0 0 78 15 38
2018 Administration and operations 22 43 12 18 5 0 0 65 23 51
2018 Human resources 27 41 21 0 10 0 0 69 10 19
2018 Financial management 27 34 18 14 7 0 0 61 21 20
2018 Information technology 31 46 12 8 3 0 0 77 12 25
2018 Evaluation 45 43 0 0 12 0 0 88 12 11
2018 Data sciences 38 56 0 6 0 0 0 94 6 12
2018 Policy 23 26 30 11 10 0 0 49 21 32
2018 Project management 40 39 2 12 8 0 0 79 19 54
2018 None of the above 19 47 15 6 13 0 0 65 19 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 24 16 6 0 0 0 78 6 15
2022 Communications or public affairs 61 27 9 3 0 0 0 88 3 30
2022 Science and technology 47 49 0 4 0 0 0 96 4 20
2022 Administration and operations 60 37 2 1 0 0 0 97 1 65
2022 Human resources 59 22 5 5 0 9 0 89 5 20
2022 Financial management 55 34 11 0 0 0 0 89 0 15
2022 Information technology 66 30 4 0 0 0 0 96 0 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 42 45 2 9 2 0 0 87 11 45
2022 Project management 64 27 4 4 1 0 0 91 5 75
2022 None of the above 67 29 0 4 0 0 0 96 4 20
2020 Client contact centre 43 42 15 0 0 0 0 85 0 14
2020 Communications or public affairs 71 21 8 0 0 0 0 92 0 28
2020 Science and technology 76 17 7 0 0 0 0 93 0 12
2020 Administration and operations 46 38 12 3 0 0 0 85 3 64
2020 Human resources 64 31 5 0 0 0 0 95 0 20
2020 Financial management 48 45 7 0 0 0 0 93 0 12
2020 Information management 62 38 0 0 0 0 0 100 0 11
2020 Information technology 85 12 3 0 0 0 0 97 0 36
2020 Evaluation 41 41 9 9 0 0 0 82 9 12
2020 Policy 54 27 16 3 0 0 0 81 3 30
2020 Project management 48 43 3 5 0 0 0 92 5 63
2020 None of the above 54 40 3 3 0 0 0 94 3 34
2019 Communications or public affairs 46 42 8 4 0 0 0 88 4 27
2019 Science and technology 61 28 0 11 0 0 0 89 11 11
2019 Administration and operations 44 40 7 3 7 0 0 84 9 46
2019 Human resources 60 33 6 0 0 0 0 94 0 15
2019 Financial management 43 47 10 0 0 0 0 90 0 11
2019 Information technology 60 29 9 0 2 0 0 89 2 33
2019 Evaluation 60 11 29 0 0 0 0 71 0 11
2019 Policy 45 35 10 10 0 0 0 80 10 23
2019 Project management 47 41 10 2 0 0 0 88 2 55
2019 None of the above 46 38 12 4 0 0 0 84 4 27
2018 Client contact centre 34 47 19 0 0 0 0 81 0 16
2018 Communications or public affairs 36 48 12 4 0 0 0 84 4 39
2018 Administration and operations 42 40 13 3 3 0 0 82 6 49
2018 Human resources 55 45 0 0 0 0 0 100 0 18
2018 Financial management 52 31 14 0 4 0 0 82 4 20
2018 Information technology 69 23 8 0 0 0 0 92 0 26
2018 Evaluation 66 34 0 0 0 0 0 100 0 11
2018 Data sciences 61 23 6 11 0 0 0 83 11 12
2018 Policy 54 27 10 8 0 0 0 82 8 32
2018 Project management 48 34 8 11 0 0 0 81 11 54
2018 None of the above 39 36 16 9 0 0 0 75 9 25

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 51 7 13 0 0 0 80 13 15
2022 Communications or public affairs 44 48 5 0 3 0 0 92 3 30
2022 Science and technology 43 52 0 5 0 0 0 95 5 20
2022 Administration and operations 29 55 5 8 2 0 0 84 10 65
2022 Human resources 42 39 9 10 0 0 0 81 10 20
2022 Financial management 29 54 11 6 0 0 0 83 6 15
2022 Information technology 57 29 0 14 0 0 0 86 14 20
2022 Data sciences 58 42 0 0 0 0 0 100 0 10
2022 Policy 26 52 8 6 8 0 0 78 14 45
2022 Project management 48 30 11 8 2 0 0 78 11 75
2022 None of the above 27 34 25 14 0 0 0 61 14 20
2020 Client contact centre 54 27 19 0 0 0 0 81 0 15
2020 Communications or public affairs 43 43 7 4 3 0 0 86 7 28
2020 Science and technology 53 25 9 13 0 0 0 78 13 13
2020 Administration and operations 34 43 12 8 3 0 0 77 11 65
2020 Human resources 55 45 0 0 0 0 0 100 0 20
2020 Financial management 13 66 15 0 6 0 0 79 6 14
2020 Information management 48 42 10 0 0 0 0 90 0 11
2020 Information technology 50 33 3 9 5 0 0 83 14 36
2020 Evaluation 32 32 27 9 0 0 0 63 9 12
2020 Policy 31 35 23 11 0 0 0 66 11 30
2020 Project management 35 46 16 3 0 0 0 81 3 64
2020 None of the above 32 49 5 8 3 2 0 83 12 34
2019 Communications or public affairs 21 56 16 0 8 0 0 76 8 27
2019 Science and technology 27 6 34 32 0 0 0 34 32 11
2019 Administration and operations 29 39 13 14 4 0 0 68 18 46
2019 Human resources 47 20 13 13 7 0 0 67 20 15
2019 Financial management 19 34 9 29 10 0 0 53 38 11
2019 Information technology 23 55 10 10 2 0 0 78 12 34
2019 Evaluation 7 53 18 11 11 0 0 60 22 11
2019 Policy 21 42 14 14 8 0 0 63 22 24
2019 Project management 26 50 10 12 2 0 0 76 14 54
2019 None of the above 22 47 16 4 10 0 0 69 15 27
2018 Client contact centre 24 48 19 9 0 0 0 72 9 16
2018 Communications or public affairs 22 55 18 5 0 0 0 77 5 39
2018 Administration and operations 26 42 17 13 1 0 0 68 14 50
2018 Human resources 30 45 14 4 7 0 0 76 10 19
2018 Financial management 18 47 15 17 4 0 0 65 21 20
2018 Information technology 35 54 3 8 0 0 0 89 8 26
2018 Evaluation 12 66 21 0 0 0 0 79 0 11
2018 Data sciences 27 61 6 0 0 6 0 94 0 12
2018 Policy 32 48 8 12 0 0 0 80 12 32
2018 Project management 38 39 14 4 5 0 0 77 10 54
2018 None of the above 22 44 10 19 0 0 6 70 20 25

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 50 7 0 0 0 0 93 0 15
2022 Communications or public affairs 43 45 10 0 3 0 0 88 3 30
2022 Science and technology 53 32 10 4 0 0 0 86 4 20
2022 Administration and operations 48 42 4 5 1 0 0 90 6 65
2022 Human resources 50 36 4 5 5 0 0 86 10 20
2022 Financial management 23 61 6 11 0 0 0 83 11 15
2022 Information technology 62 27 6 0 4 0 0 90 4 20
2022 Data sciences 84 8 8 0 0 0 0 92 0 10
2022 Policy 31 41 18 6 4 0 0 71 10 45
2022 Project management 62 18 10 8 2 0 0 79 11 75
2022 None of the above 41 20 24 14 0 0 0 61 14 20
2020 Client contact centre 68 0 18 14 0 0 0 68 14 15
2020 Communications or public affairs 53 26 15 7 0 0 0 79 7 28
2020 Science and technology 47 53 0 0 0 0 0 100 0 13
2020 Administration and operations 44 34 14 8 0 0 0 78 8 64
2020 Human resources 69 31 0 0 0 0 0 100 0 20
2020 Financial management 20 66 8 6 0 0 0 87 6 14
2020 Information management 51 27 11 0 11 0 0 78 11 10
2020 Information technology 53 27 3 12 5 0 0 80 17 36
2020 Evaluation 40 16 35 0 9 0 0 56 9 12
2020 Policy 33 38 16 7 6 0 0 71 13 31
2020 Project management 42 24 25 9 0 0 0 66 9 64
2020 None of the above 38 35 12 6 6 2 0 75 12 34
2019 Communications or public affairs 39 45 12 4 0 0 0 84 4 27
2019 Science and technology 17 56 17 11 0 0 0 72 11 11
2019 Administration and operations 37 34 15 11 3 0 0 72 13 46
2019 Human resources 53 27 13 6 0 0 0 80 6 15
2019 Financial management 9 72 0 19 0 0 0 81 19 11
2019 Information technology 34 42 10 9 5 0 0 76 14 34
2019 Evaluation 17 58 13 0 11 0 0 75 11 11
2019 Policy 26 31 21 19 3 0 0 57 22 24
2019 Project management 40 35 11 12 2 0 0 75 14 54
2019 None of the above 35 36 12 8 9 0 0 71 17 27
2018 Client contact centre 38 48 14 0 0 0 0 86 0 16
2018 Communications or public affairs 25 53 18 4 0 0 0 78 4 39
2018 Administration and operations 33 27 23 18 0 0 0 59 18 51
2018 Human resources 43 25 10 10 10 0 0 69 21 19
2018 Financial management 28 47 18 0 7 0 0 75 7 20
2018 Information technology 37 50 5 0 8 0 0 87 8 26
2018 Evaluation 32 41 7 20 0 0 0 73 20 11
2018 Data sciences 61 23 11 6 0 0 0 83 6 12
2018 Policy 28 45 5 15 8 0 0 73 23 32
2018 Project management 52 28 8 6 5 0 0 80 12 54
2018 None of the above 27 48 10 12 3 0 0 75 15 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 49 7 0 0 0 0 93 0 15
2022 Communications or public affairs 56 30 5 3 5 0 0 87 8 30
2022 Science and technology 59 27 0 15 0 0 0 85 15 20
2022 Administration and operations 49 38 6 4 3 0 0 87 7 65
2022 Human resources 27 49 19 5 0 0 0 76 5 20
2022 Financial management 42 36 11 11 0 0 0 78 11 15
2022 Information technology 56 27 0 13 4 0 0 83 17 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 38 45 6 4 4 0 2 86 8 45
2022 Project management 48 33 8 8 2 1 0 82 10 75
2022 None of the above 56 29 5 10 0 0 0 86 10 20
2020 Client contact centre 54 46 0 0 0 0 0 100 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 28
2020 Science and technology 52 48 0 0 0 0 0 100 0 13
2020 Administration and operations 47 32 10 9 2 0 0 79 11 64
2020 Human resources 45 50 0 5 0 0 0 95 5 20
2020 Financial management 20 66 8 0 6 0 0 87 6 14
2020 Information management 60 30 0 10 0 0 0 90 10 11
2020 Information technology 50 39 6 3 2 0 0 89 5 36
2020 Evaluation 23 68 0 9 0 0 0 91 9 12
2020 Policy 31 46 23 0 0 0 0 77 0 30
2020 Project management 52 33 12 2 0 2 0 86 2 64
2020 None of the above 51 41 3 6 0 0 0 91 6 34
2019 Communications or public affairs 43 49 4 4 0 0 0 92 4 27
2019 Science and technology 29 18 30 23 0 0 0 47 23 10
2019 Administration and operations 38 34 21 8 0 0 0 72 8 46
2019 Human resources 33 13 33 13 7 0 0 47 20 15
2019 Financial management 9 72 0 10 10 0 0 81 19 11
2019 Information technology 20 65 6 3 5 0 0 85 9 34
2019 Evaluation 14 62 12 0 12 0 0 76 12 10
2019 Policy 18 49 23 5 6 0 0 67 11 24
2019 Project management 29 52 13 2 3 0 0 82 5 54
2019 None of the above 24 42 12 17 5 0 0 66 22 26
2018 Client contact centre 33 44 23 0 0 0 0 77 0 16
2018 Communications or public affairs 26 58 13 3 0 0 0 84 3 39
2018 Administration and operations 21 37 24 16 2 0 0 58 18 51
2018 Human resources 34 31 8 21 7 0 0 65 27 19
2018 Financial management 23 51 18 0 7 0 0 75 7 20
2018 Information technology 37 41 11 6 5 0 0 78 11 26
2018 Evaluation 39 34 14 0 12 0 0 73 12 11
2018 Data sciences 44 39 0 17 0 0 0 83 17 12
2018 Policy 18 41 19 18 0 0 4 61 19 32
2018 Project management 29 40 13 15 3 0 0 69 18 54
2018 None of the above 15 44 13 18 6 0 3 62 25 25

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 24 22 0 0 0 0 78 0 15
2022 Communications or public affairs 49 37 14 0 0 0 0 86 0 30
2022 Science and technology 58 38 0 4 0 0 0 96 4 20
2022 Administration and operations 44 45 10 0 1 0 0 89 1 65
2022 Human resources 50 31 0 5 5 9 0 89 11 20
2022 Financial management 35 47 18 0 0 0 0 82 0 15
2022 Information technology 53 32 0 9 6 0 0 85 15 20
2022 Data sciences 92 8 0 0 0 0 0 100 0 10
2022 Policy 38 52 6 0 4 0 0 89 4 45
2022 Project management 51 36 8 1 4 0 0 87 5 75
2022 None of the above 53 37 0 5 4 0 0 90 10 20
2020 Client contact centre 40 60 0 0 0 0 0 100 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 28
2020 Science and technology 53 33 13 0 0 0 0 87 0 13
2020 Administration and operations 45 39 5 9 2 0 0 85 11 65
2020 Human resources 59 36 0 5 0 0 0 95 5 20
2020 Financial management 27 60 13 0 0 0 0 87 0 14
2020 Information management 52 20 28 0 0 0 0 72 0 11
2020 Information technology 68 21 3 8 0 0 0 89 8 36
2020 Evaluation 41 50 0 9 0 0 0 91 9 12
2020 Policy 47 38 13 2 0 0 0 84 2 31
2020 Project management 46 40 11 3 0 0 0 86 3 64
2020 None of the above 52 33 6 6 0 3 0 88 6 34
2019 Communications or public affairs 40 52 0 8 0 0 0 92 8 26
2019 Science and technology 44 34 21 0 0 0 0 79 0 11
2019 Administration and operations 38 38 13 6 5 0 0 76 11 45
2019 Human resources 47 34 6 13 0 0 0 80 13 15
2019 Financial management 24 57 10 10 0 0 0 81 10 11
2019 Information technology 42 40 6 10 2 0 0 82 12 34
2019 Evaluation 35 29 25 11 0 0 0 64 11 11
2019 Policy 40 28 19 13 0 0 0 68 13 24
2019 Project management 29 48 19 4 0 0 0 77 4 53
2019 None of the above 25 46 12 14 2 0 0 71 17 27
2018 Client contact centre 39 28 19 14 0 0 0 67 14 16
2018 Communications or public affairs 47 42 6 5 0 0 0 89 5 39
2018 Administration and operations 32 46 8 10 4 0 0 78 14 51
2018 Human resources 41 52 4 4 0 0 0 92 4 19
2018 Financial management 34 38 18 7 4 0 0 72 10 20
2018 Information technology 44 41 9 6 0 0 0 85 6 24
2018 Evaluation 47 46 7 0 0 0 0 93 0 11
2018 Data sciences 55 23 17 6 0 0 0 77 6 12
2018 Policy 41 45 6 8 0 0 0 85 8 31
2018 Project management 37 47 12 4 0 0 0 84 4 53
2018 None of the above 21 39 34 3 3 0 0 60 6 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 81 12 7 0 0 0 0 93 0 15
2022 Communications or public affairs 48 22 14 5 10 0 0 70 16 30
2022 Science and technology 23 22 22 6 27 0 0 45 33 20
2022 Administration and operations 45 34 11 8 3 0 0 78 11 65
2022 Human resources 46 17 15 22 0 0 0 63 22 20
2022 Financial management 39 25 18 7 11 0 0 64 18 15
2022 Information technology 38 38 10 9 4 0 0 77 13 20
2022 Data sciences 65 11 17 7 0 0 0 76 7 10
2022 Policy 46 29 12 7 6 0 0 75 13 45
2022 Project management 38 36 11 10 5 0 0 74 15 75
2022 None of the above 31 40 14 15 0 0 0 71 15 20
2020 Client contact centre 38 55 7 0 0 0 0 93 0 15
2020 Communications or public affairs 25 45 10 11 8 0 0 70 19 28
2020 Science and technology 18 36 15 31 0 0 0 53 31 13
2020 Administration and operations 39 42 7 8 4 0 0 81 12 65
2020 Human resources 31 29 19 15 5 0 0 60 20 20
2020 Financial management 30 36 15 13 6 0 0 66 18 14
2020 Information management 60 30 10 0 0 0 0 90 0 11
2020 Information technology 43 36 12 10 0 0 0 79 10 36
2020 Evaluation 16 48 9 27 0 0 0 64 27 12
2020 Policy 33 36 19 9 3 0 0 69 12 31
2020 Project management 34 30 21 9 6 0 0 64 15 63
2020 None of the above 28 26 16 12 15 0 3 56 28 34
2019 Communications or public affairs 28 45 12 12 4 0 0 73 16 27
2019 Science and technology 11 21 44 17 6 0 0 32 23 11
2019 Administration and operations 46 16 26 10 2 0 0 63 11 45
2019 Human resources 20 27 27 20 7 0 0 47 26 15
2019 Financial management 21 32 16 21 11 0 0 53 31 10
2019 Information technology 35 43 13 5 3 0 0 78 8 34
2019 Evaluation 25 18 29 22 7 0 0 42 29 11
2019 Policy 37 34 18 5 6 0 0 71 11 23
2019 Project management 36 37 13 10 4 0 0 73 14 55
2019 None of the above 21 22 32 8 17 0 0 43 25 27
2018 Client contact centre 28 47 15 5 5 0 0 75 10 16
2018 Communications or public affairs 43 31 14 12 0 0 0 74 12 39
2018 Administration and operations 36 30 17 13 4 0 0 66 17 51
2018 Human resources 10 10 52 17 11 0 0 21 27 19
2018 Financial management 27 37 14 14 7 0 0 64 22 20
2018 Information technology 38 16 35 6 0 0 5 57 6 26
2018 Evaluation 34 20 34 12 0 0 0 53 12 11
2018 Data sciences 39 38 17 6 0 0 0 77 6 12
2018 Policy 29 48 19 2 2 0 0 77 5 32
2018 Project management 42 31 15 3 9 0 0 73 12 54
2018 None of the above 29 46 14 4 7 0 0 75 11 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 6 35 32 27 0 0 59 6 15
2022 Communications or public affairs 8 39 16 23 13 0 0 37 47 30
2022 Science and technology 11 30 28 17 8 0 6 27 44 20
2022 Administration and operations 15 7 29 27 19 0 2 47 23 65
2022 Human resources 28 20 37 14 0 0 0 14 49 20
2022 Financial management 0 23 40 31 0 0 6 33 25 15
2022 Information technology 6 29 34 14 17 0 0 32 35 20
2022 Data sciences 9 8 23 45 8 0 6 57 19 10
2022 Policy 12 27 35 11 9 4 0 22 42 45
2022 Project management 7 21 46 16 9 0 0 25 28 75
2022 None of the above 4 31 22 29 14 0 0 43 35 20
2020 Client contact centre 7 14 19 33 27 0 0 60 21 15
2020 Communications or public affairs 11 21 32 18 19 0 0 36 32 28
2020 Science and technology 13 31 31 18 7 0 0 25 44 13
2020 Administration and operations 6 21 47 16 8 2 0 24 28 65
2020 Human resources 16 41 44 0 0 0 0 0 56 20
2020 Financial management 6 27 36 23 8 0 0 31 33 14
2020 Information management 0 48 17 7 20 0 7 30 51 11
2020 Information technology 5 20 43 26 6 0 0 32 25 36
2020 Evaluation 15 9 52 16 7 0 0 23 25 12
2020 Policy 10 42 36 10 2 0 0 12 52 31
2020 Project management 13 23 37 17 10 0 0 27 36 64
2020 None of the above 16 37 32 6 3 6 0 10 56 34
2019 Communications or public affairs 10 39 35 16 0 0 0 16 49 27
2019 Science and technology 11 19 53 17 0 0 0 17 30 11
2019 Administration and operations 8 30 35 21 6 0 0 27 38 45
2019 Human resources 33 27 27 7 7 0 0 13 60 15
2019 Financial management 0 53 19 28 0 0 0 28 53 11
2019 Information technology 18 33 29 13 7 0 0 20 51 34
2019 Evaluation 22 35 25 7 11 0 0 18 58 11
2019 Policy 23 30 27 12 8 0 0 20 53 24
2019 Project management 15 30 34 15 6 0 0 21 45 55
2019 None of the above 6 28 37 16 13 0 0 29 34 27
2018 Client contact centre 10 23 34 19 14 0 0 33 33 16
2018 Communications or public affairs 11 34 34 12 2 3 3 15 48 39
2018 Administration and operations 14 37 35 10 3 0 1 13 52 51
2018 Human resources 17 44 24 8 0 7 0 8 66 19
2018 Financial management 7 44 28 21 0 0 0 21 51 20
2018 Information technology 6 29 38 11 10 0 5 23 36 25
2018 Evaluation 0 20 34 39 7 0 0 46 20 11
2018 Data sciences 12 21 38 18 11 0 0 29 33 12
2018 Policy 12 25 44 19 0 0 0 19 37 32
2018 Project management 15 21 45 17 2 0 0 19 36 54
2018 None of the above 13 30 33 24 0 0 0 24 43 25

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 15 28 24 33 0 0 57 15 15
2022 Communications or public affairs 11 46 36 3 4 0 0 7 57 30
2022 Science and technology 25 28 39 0 8 0 0 8 53 20
2022 Administration and operations 20 17 33 13 15 0 1 28 38 65
2022 Human resources 38 23 26 4 5 4 0 10 63 20
2022 Financial management 0 41 36 7 10 0 6 18 44 15
2022 Information technology 15 31 15 19 14 6 0 35 49 20
2022 Data sciences 17 7 8 33 20 0 15 62 28 10
2022 Policy 23 35 25 7 6 4 0 14 60 45
2022 Project management 28 18 34 15 6 0 0 20 46 75
2022 None of the above 14 24 30 18 14 0 0 32 38 20
2020 Client contact centre 7 12 26 28 27 0 0 55 19 15
2020 Communications or public affairs 14 12 49 14 7 4 0 22 27 28
2020 Science and technology 13 29 39 18 0 0 0 18 42 13
2020 Administration and operations 12 24 40 18 3 2 0 22 37 65
2020 Human resources 26 29 24 5 16 0 0 21 55 20
2020 Financial management 0 34 51 0 8 8 0 8 36 14
2020 Information management 0 10 20 35 28 0 7 67 11 11
2020 Information technology 5 21 30 32 9 3 0 42 27 36
2020 Evaluation 16 18 40 9 16 0 0 25 34 12
2020 Policy 10 42 35 10 3 0 0 13 52 31
2020 Project management 16 31 35 14 3 0 0 18 47 63
2020 None of the above 16 26 34 14 3 6 0 19 45 34
2019 Communications or public affairs 32 28 24 12 4 0 0 16 60 27
2019 Science and technology 13 60 27 0 0 0 0 0 73 11
2019 Administration and operations 21 35 17 21 7 0 0 28 56 46
2019 Human resources 20 33 20 13 13 0 0 27 53 15
2019 Financial management 0 10 56 15 19 0 0 34 10 11
2019 Information technology 13 24 31 20 9 0 3 30 39 34
2019 Evaluation 11 18 40 11 7 7 7 20 34 11
2019 Policy 27 23 47 3 0 0 0 3 50 24
2019 Project management 26 29 35 4 2 2 2 6 58 55
2019 None of the above 21 24 38 6 6 0 4 13 47 27
2018 Client contact centre 5 33 34 14 14 0 0 28 38 16
2018 Communications or public affairs 8 37 33 12 3 3 3 16 48 39
2018 Administration and operations 24 30 36 7 3 0 0 10 54 50
2018 Human resources 19 29 26 18 0 0 7 20 52 18
2018 Financial management 14 31 24 31 0 0 0 31 45 20
2018 Information technology 3 8 45 25 14 0 5 41 12 25
2018 Evaluation 0 20 41 25 14 0 0 39 20 11
2018 Data sciences 0 0 55 33 6 6 0 42 0 12
2018 Policy 10 41 26 19 5 0 0 23 51 32
2018 Project management 13 21 41 21 2 2 0 24 34 54
2018 None of the above 22 37 9 32 0 0 0 32 59 25

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 0 21 39 40 0 0 79 0 15
2022 Communications or public affairs 8 27 41 14 10 0 0 24 35 30
2022 Science and technology 17 33 25 17 8 0 0 25 50 20
2022 Administration and operations 9 12 35 23 19 0 2 43 21 65
2022 Human resources 10 32 30 22 6 0 0 28 41 20
2022 Financial management 11 19 32 26 6 0 6 34 32 15
2022 Information technology 4 12 29 22 33 0 0 55 16 20
2022 Data sciences 8 7 25 34 20 0 6 57 16 10
2022 Policy 8 25 33 17 12 4 0 30 35 45
2022 Project management 9 17 33 24 16 0 0 40 27 75
2022 None of the above 0 39 14 30 17 0 0 47 39 20
2020 Client contact centre 8 20 23 15 35 0 0 50 27 14
2020 Communications or public affairs 18 21 32 21 8 0 0 29 39 28
2020 Science and technology 0 42 42 9 7 0 0 15 42 13
2020 Administration and operations 12 12 39 27 8 2 0 36 24 65
2020 Human resources 5 26 45 14 10 0 0 24 31 20
2020 Financial management 18 28 23 23 0 0 8 25 50 14
2020 Information management 0 11 22 19 39 0 8 63 12 10
2020 Information technology 5 11 35 35 14 0 0 49 16 36
2020 Evaluation 0 19 39 25 17 0 0 42 19 11
2020 Policy 13 29 36 16 7 0 0 22 42 31
2020 Project management 8 16 45 21 10 0 0 31 24 63
2020 None of the above 9 32 42 6 9 3 0 15 42 34
2019 Communications or public affairs 12 23 50 10 4 0 0 14 35 27
2019 Science and technology 0 30 59 11 0 0 0 11 30 11
2019 Administration and operations 18 17 37 16 12 0 0 28 35 46
2019 Human resources 33 33 7 13 13 0 0 27 66 15
2019 Financial management 10 34 28 19 10 0 0 28 44 11
2019 Information technology 9 15 37 16 19 3 0 36 25 33
2019 Evaluation 11 51 7 18 7 7 0 26 67 11
2019 Policy 24 23 30 17 6 0 0 23 47 24
2019 Project management 9 13 57 16 5 0 0 21 22 55
2019 None of the above 17 20 36 16 7 0 4 24 38 27
2018 Client contact centre 0 20 56 10 14 0 0 24 20 16
2018 Communications or public affairs 2 33 34 28 3 0 0 31 35 38
2018 Administration and operations 8 25 44 17 7 0 0 23 33 51
2018 Human resources 10 21 35 27 0 7 0 29 33 19
2018 Financial management 14 18 34 14 20 0 0 34 32 20
2018 Information technology 12 12 38 24 14 0 0 38 24 24
2018 Evaluation 12 14 59 14 0 0 0 14 27 11
2018 Data sciences 6 21 33 33 6 0 0 39 27 12
2018 Policy 6 16 58 10 9 0 0 19 23 32
2018 Project management 4 23 40 30 2 1 0 33 27 54
2018 None of the above 13 27 27 19 15 0 0 33 40 25

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 5 13 22 26 34 0 0 60 18 15
2022 Communications or public affairs 13 17 21 32 10 0 6 45 32 30
2022 Science and technology 21 34 22 10 13 0 0 23 55 20
2022 Administration and operations 9 16 36 15 22 2 1 38 25 65
2022 Human resources 28 29 12 25 6 0 0 31 57 20
2022 Financial management 11 24 26 16 10 0 13 30 40 15
2022 Information technology 12 18 47 4 19 0 0 23 30 20
2022 Data sciences 17 7 0 26 44 0 6 74 26 10
2022 Policy 21 21 23 18 15 0 2 34 43 45
2022 Project management 17 22 35 10 16 0 0 26 40 75
2022 None of the above 20 30 14 19 14 0 4 34 52 20
2020 Client contact centre 7 7 26 27 33 0 0 60 14 15
2020 Communications or public affairs 12 10 46 17 14 0 0 32 22 28
2020 Science and technology 13 32 31 23 0 0 0 23 46 13
2020 Administration and operations 12 16 29 25 13 2 3 40 30 64
2020 Human resources 20 19 21 30 10 0 0 40 39 20
2020 Financial management 6 43 29 8 8 0 8 17 52 14
2020 Information management 10 20 20 15 28 0 7 46 33 11
2020 Information technology 14 19 25 24 17 0 0 42 33 34
2020 Evaluation 15 0 62 7 16 0 0 23 15 12
2020 Policy 16 9 39 27 7 3 0 34 26 31
2020 Project management 5 32 26 26 12 0 0 37 37 63
2020 None of the above 11 26 26 25 9 3 0 35 38 34
2019 Communications or public affairs 20 24 10 34 12 0 0 46 44 27
2019 Science and technology 0 40 49 11 0 0 0 11 40 11
2019 Administration and operations 19 18 24 16 20 0 3 37 38 46
2019 Human resources 27 20 33 7 7 0 7 14 50 15
2019 Financial management 10 34 37 10 10 0 0 19 44 11
2019 Information technology 9 41 23 18 9 0 0 27 50 34
2019 Evaluation 22 29 42 0 0 7 0 0 55 11
2019 Policy 20 19 25 17 18 0 0 36 39 24
2019 Project management 7 26 36 18 13 0 0 31 33 55
2019 None of the above 25 16 36 4 11 4 4 17 44 27
2018 Client contact centre 10 20 28 14 19 0 9 36 33 16
2018 Communications or public affairs 11 26 30 21 12 0 0 33 37 38
2018 Administration and operations 17 24 26 23 8 0 1 31 42 51
2018 Human resources 38 14 24 7 10 7 0 18 56 19
2018 Financial management 7 34 38 14 7 0 0 21 41 20
2018 Information technology 15 33 33 8 5 0 5 14 51 25
2018 Evaluation 12 32 14 34 7 0 0 41 45 11
2018 Data sciences 12 17 17 27 21 6 0 52 31 12
2018 Policy 2 32 27 24 11 4 0 37 36 30
2018 Project management 10 30 40 16 1 0 3 18 41 54
2018 None of the above 10 28 25 27 6 0 3 35 40 24

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 11 29 27 6 27 0 0 33 40 15
2022 Communications or public affairs 3 22 19 29 21 0 6 53 27 30
2022 Science and technology 21 10 45 5 13 6 0 20 33 20
2022 Administration and operations 11 27 30 10 12 4 5 25 42 65
2022 Human resources 23 14 12 36 6 0 9 46 41 20
2022 Financial management 0 14 11 45 6 0 24 67 18 15
2022 Information technology 8 14 32 12 18 16 0 35 26 20
2022 Data sciences 24 0 15 36 0 19 6 48 32 10
2022 Policy 9 19 23 22 13 9 5 40 33 45
2022 Project management 11 22 43 6 15 2 1 22 34 75
2022 None of the above 10 40 5 16 29 0 0 45 50 20
2020 Client contact centre 19 21 12 21 19 7 0 43 43 15
2020 Communications or public affairs 0 4 24 51 18 3 0 71 4 28
2020 Science and technology 22 15 29 34 0 0 0 34 37 13
2020 Administration and operations 11 16 31 25 12 6 0 39 28 65
2020 Human resources 26 5 50 10 4 5 0 15 32 20
2020 Financial management 6 22 36 21 0 8 8 25 33 14
2020 Information management 10 20 17 17 28 0 7 49 33 11
2020 Information technology 3 17 20 41 16 3 0 59 21 36
2020 Evaluation 9 9 15 35 32 0 0 67 17 12
2020 Policy 13 22 29 30 3 3 0 34 36 31
2020 Project management 13 29 34 14 8 3 0 22 43 64
2020 None of the above 11 27 36 16 3 6 0 21 41 33
2019 Communications or public affairs 10 12 32 26 12 4 4 41 24 27
2019 Science and technology 28 6 38 28 0 0 0 28 34 11
2019 Administration and operations 19 23 32 16 10 0 0 25 43 46
2019 Human resources 20 46 7 13 13 0 0 27 67 15
2019 Financial management 10 29 43 9 10 0 0 19 38 11
2019 Information technology 13 17 39 22 5 3 0 28 31 33
2019 Evaluation 29 36 22 13 0 0 0 13 65 11
2019 Policy 13 19 29 28 11 0 0 39 32 24
2019 Project management 17 29 33 9 11 1 0 21 46 54
2019 None of the above 27 24 26 13 6 0 4 20 53 27
2018 Client contact centre 14 30 32 10 9 5 0 20 47 16
2018 Communications or public affairs 4 9 34 29 17 7 0 50 14 39
2018 Administration and operations 22 40 17 14 3 3 1 17 65 50
2018 Human resources 21 31 24 7 7 7 4 15 58 19
2018 Financial management 7 41 21 11 13 7 0 26 52 20
2018 Information technology 17 17 33 17 10 0 6 29 36 25
2018 Evaluation 12 14 32 34 7 0 0 41 27 11
2018 Data sciences 6 6 33 44 0 11 0 49 14 12
2018 Policy 0 35 30 28 6 0 0 34 35 31
2018 Project management 23 24 32 16 1 1 2 18 49 54
2018 None of the above 25 31 18 18 9 0 0 27 56 25

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 7 9 32 30 22 0 0 52 16 15
2022 Communications or public affairs 11 35 18 27 0 0 9 30 51 30
2022 Science and technology 20 27 33 5 8 6 0 14 51 20
2022 Administration and operations 7 27 33 16 12 1 4 30 35 65
2022 Human resources 37 9 36 12 6 0 0 18 47 20
2022 Financial management 11 6 55 7 16 0 6 24 18 15
2022 Information technology 9 15 31 26 19 0 0 45 24 20
2022 Data sciences 9 8 16 36 17 8 6 62 20 10
2022 Policy 14 30 31 15 5 6 0 21 46 45
2022 Project management 12 21 39 19 7 2 0 26 34 75
2022 None of the above 9 30 39 0 18 0 4 19 40 20
2020 Client contact centre 7 14 24 14 41 0 0 55 21 15
2020 Communications or public affairs 7 11 32 35 8 8 0 46 20 28
2020 Science and technology 13 31 40 15 0 0 0 15 45 13
2020 Administration and operations 9 14 37 27 9 3 0 38 24 65
2020 Human resources 5 36 24 19 16 0 0 34 41 20
2020 Financial management 6 20 43 23 0 8 0 25 28 14
2020 Information management 0 20 20 28 25 0 7 56 22 11
2020 Information technology 8 29 27 21 14 0 0 36 37 35
2020 Evaluation 9 16 44 25 7 0 0 32 25 12
2020 Policy 9 29 32 24 7 0 0 30 38 31
2020 Project management 8 29 36 23 5 0 0 28 36 63
2020 None of the above 14 8 46 23 6 3 0 29 23 34
2019 Communications or public affairs 8 23 41 12 8 8 0 22 33 26
2019 Science and technology 11 25 53 11 0 0 0 11 36 10
2019 Administration and operations 15 25 41 16 4 0 0 20 39 46
2019 Human resources 20 40 33 0 7 0 0 7 60 15
2019 Financial management 10 10 53 18 10 0 0 28 19 11
2019 Information technology 9 23 47 12 10 0 0 22 31 34
2019 Evaluation 12 31 0 31 19 7 0 54 46 10
2019 Policy 8 30 30 22 11 0 0 33 37 24
2019 Project management 11 34 37 10 6 0 2 16 46 55
2019 None of the above 13 36 32 10 2 2 4 14 52 27
2018 Client contact centre 15 24 19 19 14 0 9 36 43 16
2018 Communications or public affairs 2 21 37 24 7 5 3 34 25 39
2018 Administration and operations 10 35 40 13 1 0 0 14 45 51
2018 Human resources 14 27 42 4 7 7 0 11 44 19
2018 Financial management 14 31 38 17 0 0 0 17 45 20
2018 Information technology 6 14 44 17 14 0 5 32 21 25
2018 Evaluation 12 0 34 39 14 0 0 53 12 11
2018 Data sciences 17 11 17 50 0 6 0 53 29 12
2018 Policy 6 21 31 34 4 4 0 39 28 31
2018 Project management 8 21 52 17 1 1 0 19 29 54
2018 None of the above 6 34 33 18 9 0 0 27 40 25

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 0 18 36 46 0 0 82 0 15
2022 Communications or public affairs 8 10 21 24 37 0 0 61 18 30
2022 Science and technology 0 5 22 47 26 0 0 73 5 20
2022 Administration and operations 1 4 31 32 28 2 1 62 6 65
2022 Human resources 18 7 28 31 15 0 0 46 26 20
2022 Financial management 6 17 12 39 20 0 6 63 24 15
2022 Information technology 0 4 4 36 55 0 0 91 4 20
2022 Data sciences 9 0 8 22 46 8 6 80 11 10
2022 Policy 2 4 19 44 30 0 0 74 6 45
2022 Project management 1 11 25 33 30 0 0 63 12 75
2022 None of the above 0 0 40 36 24 0 0 60 0 20
2020 Client contact centre 0 14 27 27 32 0 0 59 14 15
2020 Communications or public affairs 0 7 28 43 22 0 0 65 7 28
2020 Science and technology 0 9 27 31 33 0 0 64 9 13
2020 Administration and operations 3 8 35 38 12 1 2 52 11 65
2020 Human resources 0 5 31 40 14 5 5 60 6 20
2020 Financial management 6 0 23 58 6 8 0 69 6 14
2020 Information management 0 20 10 38 25 0 7 67 22 11
2020 Information technology 5 3 22 32 38 0 0 70 8 36
2020 Evaluation 0 0 41 25 34 0 0 59 0 12
2020 Policy 0 14 18 42 22 3 0 67 14 31
2020 Project management 3 13 47 25 11 0 0 37 17 64
2020 None of the above 0 12 32 39 14 3 0 55 13 34
2019 Communications or public affairs 9 12 40 23 12 0 4 37 21 27
2019 Science and technology 17 13 43 10 17 0 0 27 30 11
2019 Administration and operations 8 23 43 15 12 0 0 27 30 46
2019 Human resources 0 21 43 21 14 0 0 36 21 14
2019 Financial management 10 44 28 10 10 0 0 19 53 11
2019 Information technology 3 6 32 36 20 2 0 58 10 34
2019 Evaluation 11 11 33 25 20 0 0 44 22 11
2019 Policy 3 9 25 52 11 0 0 63 12 24
2019 Project management 5 14 33 38 9 0 2 48 19 55
2019 None of the above 8 13 48 14 10 2 4 27 22 27
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 19 45 24 0 0 0 12 73 0 15
2022 Communications or public affairs 34 24 8 11 0 7 17 76 14 30
2022 Science and technology 31 26 22 0 0 21 0 72 0 20
2022 Administration and operations 28 38 8 4 3 11 8 81 9 65
2022 Human resources 36 23 4 0 20 9 8 71 24 20
2022 Financial management 22 22 31 6 0 0 19 55 7 15
2022 Information technology 47 18 12 4 0 4 14 80 5 20
2022 Data sciences 47 27 0 0 0 10 16 100 0 10
2022 Policy 34 25 10 4 8 15 4 72 15 45
2022 Project management 33 30 16 1 5 9 6 74 7 75
2022 None of the above 44 13 18 4 5 5 10 68 11 20
2020 Client contact centre 47 40 5 0 0 0 7 94 0 15
2020 Communications or public affairs 33 36 16 4 0 3 8 77 5 27
2020 Science and technology 54 0 24 13 0 0 9 59 15 13
2020 Administration and operations 29 20 23 7 3 8 10 60 12 65
2020 Human resources 50 9 16 5 5 10 5 69 12 20
2020 Financial management 34 38 8 6 0 15 0 84 7 14
2020 Information management 55 7 10 17 0 10 0 69 19 11
2020 Information technology 39 42 6 3 5 3 2 85 9 36
2020 Evaluation 34 9 19 15 0 23 0 56 20 12
2020 Policy 32 26 13 6 3 20 0 72 12 31
2020 Project management 30 32 19 6 0 11 2 71 7 64
2020 None of the above 27 41 9 14 2 3 3 73 18 34
2019 Communications or public affairs 36 36 12 8 8 0 0 72 16 27
2019 Science and technology 27 23 28 21 0 0 0 51 21 11
2019 Administration and operations 27 24 26 5 6 10 3 58 12 46
2019 Human resources 47 33 7 0 7 0 7 86 7 15
2019 Financial management 34 38 10 19 0 0 0 71 19 11
2019 Information technology 40 40 10 3 0 3 3 86 4 34
2019 Evaluation 0 42 7 0 34 18 0 51 41 11
2019 Policy 32 5 17 8 22 13 3 44 36 24
2019 Project management 31 26 11 4 6 11 10 73 13 54
2019 None of the above 25 23 20 4 8 12 8 60 15 27
2018 Client contact centre 19 52 15 0 0 5 9 82 0 16
2018 Communications or public affairs 36 28 13 14 5 3 0 67 20 39
2018 Administration and operations 19 39 18 5 7 7 5 66 13 51
2018 Human resources 26 15 25 21 0 7 7 48 24 19
2018 Financial management 17 31 11 17 11 7 7 55 32 20
2018 Information technology 40 22 9 13 3 5 8 72 18 26
2018 Evaluation 21 50 8 8 13 0 0 71 21 10
2018 Data sciences 17 27 17 6 6 27 0 60 17 12
2018 Policy 24 36 26 2 8 4 0 62 11 31
2018 Project management 31 23 17 5 8 8 7 64 16 54
2018 None of the above 19 50 10 0 3 9 9 84 4 25

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 72 18 9 0 0 0 0 91 0 15
2022 Communications or public affairs 61 28 8 3 0 0 0 89 3 30
2022 Science and technology 64 31 5 0 0 0 0 95 0 20
2022 Administration and operations 58 29 9 3 1 0 0 86 4 65
2022 Human resources 62 18 0 0 20 0 0 80 20 20
2022 Financial management 54 17 17 6 0 7 0 76 6 15
2022 Information technology 83 7 0 10 0 0 0 90 10 20
2022 Data sciences 66 27 6 0 0 0 0 94 0 10
2022 Policy 59 31 2 4 2 2 0 92 7 45
2022 Project management 71 16 5 6 1 1 0 88 7 75
2022 None of the above 77 14 0 4 5 0 0 91 9 20
2020 Client contact centre 66 28 5 0 0 0 0 95 0 15
2020 Communications or public affairs 67 21 4 4 0 0 4 91 4 27
2020 Science and technology 73 13 0 7 7 0 0 87 13 13
2020 Administration and operations 52 26 17 2 3 0 0 78 5 65
2020 Human resources 74 16 0 0 10 0 0 90 10 20
2020 Financial management 56 38 0 6 0 0 0 94 6 14
2020 Information management 55 20 15 0 10 0 0 75 10 11
2020 Information technology 62 28 2 3 5 0 0 90 8 36
2020 Evaluation 50 25 7 0 9 9 0 83 10 12
2020 Policy 64 10 13 3 3 6 0 79 7 31
2020 Project management 54 32 8 2 3 2 0 87 5 64
2020 None of the above 67 20 2 11 0 0 0 87 11 34
2019 Communications or public affairs 36 52 4 8 0 0 0 88 8 27
2019 Science and technology 51 17 11 11 11 0 0 68 21 11
2019 Administration and operations 46 26 14 11 3 0 0 72 14 46
2019 Human resources 67 27 0 0 7 0 0 93 7 15
2019 Financial management 43 38 19 0 0 0 0 81 0 11
2019 Information technology 62 27 2 10 0 0 0 88 10 34
2019 Evaluation 25 29 18 0 22 7 0 57 24 11
2019 Policy 50 11 5 22 13 0 0 60 35 24
2019 Project management 44 35 8 6 5 2 0 80 11 54
2019 None of the above 59 23 4 8 6 0 0 82 14 27
2018 Client contact centre 62 38 0 0 0 0 0 100 0 16
2018 Communications or public affairs 43 35 9 13 0 0 0 78 13 39
2018 Administration and operations 38 32 9 9 9 0 3 72 19 50
2018 Human resources 41 32 10 13 4 0 0 73 17 19
2018 Financial management 49 19 4 14 15 0 0 67 29 19
2018 Information technology 64 20 8 6 3 0 0 83 9 26
2018 Evaluation 50 36 0 0 13 0 0 87 13 10
2018 Data sciences 49 33 12 6 0 0 0 82 6 12
2018 Policy 54 15 10 13 8 0 0 69 21 31
2018 Project management 52 27 7 10 2 2 0 80 12 54
2018 None of the above 44 26 15 10 0 6 0 74 10 25

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 79 12 9 0 0 0 0 91 0 15
2022 Communications or public affairs 71 26 3 0 0 0 0 97 0 30
2022 Science and technology 75 25 0 0 0 0 0 100 0 20
2022 Administration and operations 62 34 1 2 1 0 0 95 3 65
2022 Human resources 54 22 4 10 10 0 0 76 20 20
2022 Financial management 60 17 17 6 0 0 0 77 6 15
2022 Information technology 79 21 0 0 0 0 0 100 0 20
2022 Data sciences 57 43 0 0 0 0 0 100 0 10
2022 Policy 70 22 2 4 2 0 0 91 7 45
2022 Project management 76 19 3 0 1 1 0 96 1 75
2022 None of the above 82 5 4 0 9 0 0 87 9 20
2020 Client contact centre 88 12 0 0 0 0 0 100 0 15
2020 Communications or public affairs 68 23 8 0 0 0 0 92 0 27
2020 Science and technology 87 0 7 7 0 0 0 87 7 13
2020 Administration and operations 69 18 7 5 1 0 0 87 6 64
2020 Human resources 69 21 5 5 0 0 0 90 5 20
2020 Financial management 41 53 0 6 0 0 0 94 6 14
2020 Information management 58 35 0 7 0 0 0 93 7 11
2020 Information technology 66 27 0 3 3 0 0 94 6 35
2020 Evaluation 66 18 7 9 0 0 0 85 9 12
2020 Policy 75 18 0 7 0 0 0 93 7 31
2020 Project management 70 25 2 3 0 0 0 95 3 64
2020 None of the above 66 26 0 9 0 0 0 91 9 34
2019 Communications or public affairs 55 38 0 4 4 0 0 92 8 27
2019 Science and technology 51 39 11 0 0 0 0 89 0 11
2019 Administration and operations 53 35 3 8 1 0 0 88 10 46
2019 Human resources 67 20 0 13 0 0 0 87 13 15
2019 Financial management 44 18 29 10 0 0 0 62 10 11
2019 Information technology 47 48 0 3 2 0 0 95 5 33
2019 Evaluation 18 49 0 11 22 0 0 66 34 11
2019 Policy 58 38 0 5 0 0 0 95 5 24
2019 Project management 54 42 0 2 1 0 0 97 3 54
2019 None of the above 63 25 8 0 4 0 0 88 4 27
2018 Client contact centre 61 34 5 0 0 0 0 95 0 16
2018 Communications or public affairs 47 39 9 6 0 0 0 86 6 39
2018 Administration and operations 45 37 5 11 1 0 1 83 12 51
2018 Human resources 45 24 20 4 0 0 7 75 4 19
2018 Financial management 40 45 7 4 4 0 0 85 7 20
2018 Information technology 61 28 8 3 0 0 0 89 3 26
2018 Evaluation 44 35 8 0 13 0 0 79 13 10
2018 Data sciences 61 39 0 0 0 0 0 100 0 12
2018 Policy 62 38 0 0 0 0 0 100 0 31
2018 Project management 53 41 4 2 0 0 0 94 2 53
2018 None of the above 67 12 21 0 0 0 0 79 0 25

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 12 22 0 0 0 0 78 0 15
2022 Communications or public affairs 76 18 5 0 0 0 0 95 0 30
2022 Science and technology 64 36 0 0 0 0 0 100 0 20
2022 Administration and operations 59 32 6 2 1 0 0 91 3 65
2022 Human resources 63 17 5 5 9 0 0 80 14 20
2022 Financial management 43 47 0 11 0 0 0 89 11 15
2022 Information technology 68 19 7 6 0 0 0 87 6 20
2022 Data sciences 58 42 0 0 0 0 0 100 0 10
2022 Policy 59 32 7 0 2 0 0 91 2 45
2022 Project management 60 32 3 3 0 1 0 93 3 75
2022 None of the above 61 30 4 0 5 0 0 91 5 20
2020 Client contact centre 73 21 6 0 0 0 0 94 0 14
2020 Communications or public affairs 71 21 8 0 0 0 0 92 0 27
2020 Science and technology 76 24 0 0 0 0 0 100 0 12
2020 Administration and operations 52 36 12 0 0 0 0 88 0 65
2020 Human resources 64 31 0 0 5 0 0 95 5 20
2020 Financial management 41 53 0 0 6 0 0 94 6 14
2020 Information management 48 45 7 0 0 0 0 93 0 11
2020 Information technology 62 21 6 6 5 0 0 83 11 36
2020 Evaluation 41 34 7 18 0 0 0 75 18 12
2020 Policy 54 37 7 3 0 0 0 91 3 30
2020 Project management 57 36 5 0 2 0 0 93 2 64
2020 None of the above 45 41 12 2 0 0 0 86 2 34
2019 Communications or public affairs 44 40 4 8 0 4 0 88 8 27
2019 Science and technology 27 41 21 11 0 0 0 68 11 11
2019 Administration and operations 48 35 7 7 3 0 0 83 10 46
2019 Human resources 53 20 7 6 7 7 0 79 14 15
2019 Financial management 43 19 19 19 0 0 0 62 19 11
2019 Information technology 44 46 2 5 3 0 0 90 9 34
2019 Evaluation 24 47 18 0 11 0 0 71 11 11
2019 Policy 53 38 5 0 5 0 0 90 5 24
2019 Project management 42 44 12 2 0 0 0 86 2 55
2019 None of the above 41 33 20 0 6 0 0 73 6 27
2018 Client contact centre 58 24 18 0 0 0 0 82 0 16
2018 Communications or public affairs 50 39 7 4 0 0 0 89 4 39
2018 Administration and operations 32 40 18 8 1 0 0 73 10 51
2018 Human resources 44 35 10 7 4 0 0 79 10 19
2018 Financial management 38 48 7 0 7 0 0 85 7 20
2018 Information technology 56 28 11 0 3 3 0 86 3 26
2018 Evaluation 50 13 23 13 0 0 0 64 13 10
2018 Data sciences 65 23 6 6 0 0 0 88 6 12
2018 Policy 47 39 11 2 0 0 0 87 2 30
2018 Project management 57 31 10 2 0 0 0 88 2 54
2018 None of the above 40 44 6 9 0 0 0 85 9 25

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 22 0 19 0 9 0 79 21 15
2022 Communications or public affairs 54 31 0 3 0 6 6 97 3 30
2022 Science and technology 41 38 11 5 0 6 0 83 5 20
2022 Administration and operations 52 26 2 4 3 9 3 89 8 65
2022 Human resources 56 23 7 5 0 0 8 86 6 20
2022 Financial management 36 21 12 11 0 7 13 72 14 15
2022 Information technology 60 12 4 7 8 10 0 80 16 20
2022 Data sciences 47 25 0 21 8 0 0 72 28 10
2022 Policy 32 32 10 8 12 0 6 68 21 45
2022 Project management 34 34 10 10 6 2 3 73 17 75
2022 None of the above 59 10 8 0 5 9 8 84 6 20

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 13 0 6 6 9 0 87 13 15
2022 Communications or public affairs 45 35 0 3 0 12 6 97 3 30
2022 Science and technology 51 37 6 0 0 6 0 94 0 20
2022 Administration and operations 43 37 4 1 3 11 1 90 5 65
2022 Human resources 52 27 17 0 0 0 4 82 0 20
2022 Financial management 36 21 23 0 0 7 13 72 0 15
2022 Information technology 68 14 11 0 0 4 3 89 0 20
2022 Data sciences 56 8 8 21 8 0 0 64 28 10
2022 Policy 35 32 7 6 14 0 6 72 21 45
2022 Project management 32 36 9 9 5 6 3 75 15 75
2022 None of the above 55 5 14 4 5 9 8 73 11 20
Top of page

My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 5 15 6 0 0 18 75 7 15
2022 Communications or public affairs 63 13 5 5 0 0 14 88 6 30
2022 Science and technology 89 6 5 0 0 0 0 95 0 20
2022 Administration and operations 62 24 10 3 1 0 0 86 4 65
2022 Human resources 59 31 10 0 0 0 0 90 0 20
2022 Financial management 63 10 17 0 0 0 10 82 0 15
2022 Information technology 75 19 0 6 0 0 0 94 6 20
2022 Data sciences 73 11 8 0 0 8 0 92 0 10
2022 Policy 57 35 0 4 4 0 0 92 8 45
2022 Project management 63 23 8 6 0 0 0 86 6 75
2022 None of the above 42 27 11 4 0 0 16 82 5 20
2020 Client contact centre 54 34 12 0 0 0 0 88 0 15
2020 Communications or public affairs 60 25 10 0 0 0 4 89 0 28
2020 Science and technology 87 7 7 0 0 0 0 93 0 13
2020 Administration and operations 59 26 12 3 0 0 0 86 3 65
2020 Human resources 67 27 5 0 0 0 0 95 0 19
2020 Financial management 26 53 21 0 0 0 0 79 0 14
2020 Information management 40 35 7 10 0 0 7 81 11 11
2020 Information technology 77 18 0 3 2 0 0 95 5 36
2020 Evaluation 31 44 9 15 0 0 0 75 15 12
2020 Policy 65 22 9 3 0 0 0 87 3 31
2020 Project management 65 25 6 3 0 0 2 91 3 64
2020 None of the above 67 33 0 0 0 0 0 100 0 34
2019 Communications or public affairs 52 40 4 0 0 0 4 96 0 27
2019 Science and technology 40 39 21 0 0 0 0 79 0 11
2019 Administration and operations 42 36 17 3 0 0 3 80 3 46
2019 Human resources 67 20 7 6 0 0 0 87 6 15
2019 Financial management 52 29 19 0 0 0 0 81 0 11
2019 Information technology 61 29 2 2 2 0 3 94 4 34
2019 Evaluation 36 29 0 11 18 0 7 69 31 11
2019 Policy 38 37 17 0 8 0 0 75 8 24
2019 Project management 56 26 14 0 4 0 0 82 4 55
2019 None of the above 53 27 4 4 4 0 8 87 9 27

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 38 9 0 0 0 0 91 0 15
2022 Communications or public affairs 48 41 5 6 0 0 0 89 6 30
2022 Science and technology 62 38 0 0 0 0 0 100 0 20
2022 Administration and operations 51 33 11 3 2 0 0 83 6 65
2022 Human resources 53 32 5 10 0 0 0 85 10 20
2022 Financial management 64 19 17 0 0 0 0 83 0 15
2022 Information technology 74 11 4 10 0 0 0 86 10 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 43 33 3 9 8 4 0 79 18 45
2022 Project management 59 27 6 6 2 0 0 85 9 75
2022 None of the above 57 24 9 4 5 0 0 81 10 20
2020 Client contact centre 47 47 5 0 0 0 0 95 0 15
2020 Communications or public affairs 51 35 10 4 0 0 0 86 4 28
2020 Science and technology 53 25 15 7 0 0 0 78 7 13
2020 Administration and operations 56 26 11 6 2 0 0 82 7 65
2020 Human resources 65 30 0 0 5 0 0 95 5 20
2020 Financial management 20 61 19 0 0 0 0 81 0 14
2020 Information management 55 35 0 10 0 0 0 90 10 11
2020 Information technology 64 22 3 11 0 0 0 86 11 36
2020 Evaluation 43 25 14 18 0 0 0 68 18 12
2020 Policy 42 32 13 6 7 0 0 74 13 31
2020 Project management 53 28 9 5 5 0 0 81 10 64
2020 None of the above 50 33 6 6 2 0 3 85 9 34
2019 Communications or public affairs 37 40 8 4 8 0 4 80 12 27
2019 Science and technology 34 38 17 11 0 0 0 72 11 11
2019 Administration and operations 36 33 9 20 3 0 0 69 22 46
2019 Human resources 47 34 6 13 0 0 0 80 13 15
2019 Financial management 47 34 19 0 0 0 0 81 0 11
2019 Information technology 52 36 6 3 2 0 0 88 5 34
2019 Evaluation 11 60 0 11 18 0 0 71 29 11
2019 Policy 35 22 19 21 3 0 0 57 23 24
2019 Project management 45 42 2 9 2 0 0 87 11 55
2019 None of the above 31 34 16 14 0 0 4 68 15 27
2018 Client contact centre 57 29 9 5 0 0 0 86 5 16
2018 Communications or public affairs 37 41 13 9 0 0 0 78 9 39
2018 Administration and operations 33 40 15 9 1 1 0 74 11 49
2018 Human resources 21 44 14 10 4 7 0 70 15 19
2018 Financial management 21 55 0 21 4 0 0 76 24 20
2018 Information technology 35 43 11 0 8 3 0 81 8 26
2018 Evaluation 32 34 22 12 0 0 0 66 12 11
2018 Data sciences 49 33 6 6 6 0 0 82 12 12
2018 Policy 41 23 17 7 12 0 0 65 19 32
2018 Project management 41 42 11 6 0 0 0 83 6 54
2018 None of the above 36 27 9 18 10 0 0 64 27 25

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 58 33 0 0 0 0 9 100 0 15
2022 Communications or public affairs 64 19 14 0 3 0 0 83 3 30
2022 Science and technology 68 27 5 0 0 0 0 95 0 20
2022 Administration and operations 59 22 12 6 0 0 1 82 6 65
2022 Human resources 67 14 4 15 0 0 0 81 15 20
2022 Financial management 55 34 0 11 0 0 0 89 11 15
2022 Information technology 64 19 6 10 0 0 0 83 10 20
2022 Data sciences 47 35 0 0 0 18 0 100 0 10
2022 Policy 63 16 10 4 4 3 0 81 9 45
2022 Project management 68 14 13 5 1 0 0 81 6 75
2022 None of the above 66 24 4 0 5 0 0 90 5 20
2020 Client contact centre 61 27 12 0 0 0 0 88 0 15
2020 Communications or public affairs 58 27 4 8 0 4 0 88 8 28
2020 Science and technology 60 33 0 7 0 0 0 93 7 13
2020 Administration and operations 59 20 9 8 1 3 0 81 9 65
2020 Human resources 69 16 0 0 5 5 5 94 6 20
2020 Financial management 33 38 15 6 0 0 8 77 6 14
2020 Information management 48 35 0 10 0 0 7 89 11 11
2020 Information technology 75 14 0 9 2 0 0 89 11 36
2020 Evaluation 40 28 14 9 9 0 0 68 18 12
2020 Policy 62 19 7 9 3 0 0 81 12 31
2020 Project management 58 18 17 2 5 0 1 76 6 64
2020 None of the above 67 14 10 7 2 0 0 81 9 33

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 41 0 6 0 0 0 94 6 15
2022 Communications or public affairs 56 36 5 3 0 0 0 92 3 30
2022 Science and technology 64 31 5 0 0 0 0 95 0 20
2022 Administration and operations 60 25 9 6 0 0 0 85 6 65
2022 Human resources 62 18 0 10 10 0 0 80 20 20
2022 Financial management 48 35 7 11 0 0 0 82 11 15
2022 Information technology 73 17 0 10 0 0 0 90 10 20
2022 Data sciences 57 37 6 0 0 0 0 94 0 10
2022 Policy 51 32 9 2 7 0 0 83 8 45
2022 Project management 60 24 8 5 2 0 0 85 7 75
2022 None of the above 59 27 4 4 5 0 0 86 10 20
2020 Client contact centre 47 19 26 7 0 0 0 67 7 15
2020 Communications or public affairs 46 46 8 0 0 0 0 92 0 28
2020 Science and technology 60 33 0 0 7 0 0 93 7 13
2020 Administration and operations 51 37 5 6 2 0 0 88 8 65
2020 Human resources 74 16 0 5 5 0 0 90 10 20
2020 Financial management 30 57 8 0 6 0 0 87 6 14
2020 Information management 62 7 20 10 0 0 0 70 10 11
2020 Information technology 68 12 6 11 2 0 0 81 13 36
2020 Evaluation 32 44 15 9 0 0 0 75 9 12
2020 Policy 69 16 9 0 7 0 0 84 7 31
2020 Project management 61 19 12 4 3 0 0 80 8 64
2020 None of the above 58 28 6 5 2 0 0 86 8 34
2019 Communications or public affairs 47 42 8 0 0 0 4 92 0 27
2019 Science and technology 34 28 17 21 0 0 0 61 21 11
2019 Administration and operations 35 46 5 8 3 3 1 84 10 46
2019 Human resources 60 27 0 6 7 0 0 87 13 15
2019 Financial management 28 34 28 10 0 0 0 62 10 11
2019 Information technology 53 26 3 9 5 0 3 82 14 34
2019 Evaluation 40 18 18 18 0 0 7 62 19 11
2019 Policy 35 17 20 25 3 0 0 53 27 24
2019 Project management 50 34 14 0 2 0 0 84 2 55
2019 None of the above 45 29 14 12 0 0 0 73 12 27
2018 Client contact centre 49 37 9 0 5 0 0 86 5 16
2018 Communications or public affairs 49 24 13 11 4 0 0 72 15 38
2018 Administration and operations 44 27 16 8 5 0 0 71 13 49
2018 Human resources 10 44 27 18 0 0 0 55 18 19
2018 Financial management 27 52 4 13 4 0 0 79 17 20
2018 Information technology 48 38 3 0 3 3 5 94 3 26
2018 Evaluation 20 61 7 12 0 0 0 80 12 11
2018 Data sciences 44 27 17 6 6 0 0 71 12 12
2018 Policy 46 29 13 8 4 0 0 75 12 32
2018 Project management 52 32 4 8 2 0 2 85 11 54
2018 None of the above 52 23 13 9 3 0 0 75 12 25

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 55 7 20 11 7 0 0 62 18 15
2022 Communications or public affairs 56 35 0 0 0 9 0 100 0 30
2022 Science and technology 89 11 0 0 0 0 0 100 0 20
2022 Administration and operations 73 22 0 0 0 1 4 100 0 65
2022 Human resources 86 9 5 0 0 0 0 95 0 20
2022 Financial management 83 17 0 0 0 0 0 100 0 15
2022 Information technology 71 19 0 6 0 4 0 94 6 20
2022 Data sciences 92 8 0 0 0 0 0 100 0 10
2022 Policy 57 25 6 6 0 4 2 87 7 45
2022 Project management 75 17 3 0 2 1 1 95 2 75
2022 None of the above 72 13 11 0 0 0 4 88 0 20

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 60 35 5 0 0 0 0 95 0 15
2022 Communications or public affairs 68 22 5 5 0 0 0 90 5 30
2022 Science and technology 64 31 6 0 0 0 0 94 0 20
2022 Administration and operations 64 28 5 1 1 0 0 93 2 65
2022 Human resources 53 23 24 0 0 0 0 76 0 20
2022 Financial management 58 31 0 11 0 0 0 89 11 15
2022 Information technology 68 22 0 10 0 0 0 90 10 20
2022 Data sciences 57 43 0 0 0 0 0 100 0 10
2022 Policy 50 34 4 2 10 0 0 84 12 45
2022 Project management 68 20 6 5 1 0 0 88 6 75
2022 None of the above 64 17 5 9 5 0 0 81 15 20
2020 Client contact centre 52 36 12 0 0 0 0 88 0 15
2020 Communications or public affairs 69 23 8 0 0 0 0 92 0 27
2020 Science and technology 80 13 0 0 7 0 0 93 7 13
2020 Administration and operations 61 25 2 11 1 0 0 86 12 65
2020 Human resources 60 30 5 0 5 0 0 90 5 20
2020 Financial management 36 43 15 6 0 0 0 79 6 14
2020 Information management 55 25 10 10 0 0 0 80 10 11
2020 Information technology 81 8 6 5 0 0 0 89 5 36
2020 Evaluation 68 7 16 0 9 0 0 75 9 12
2020 Policy 46 41 6 0 7 0 0 87 7 31
2020 Project management 69 14 10 5 2 0 0 84 7 64
2020 None of the above 71 18 6 5 0 0 0 89 5 33
2019 Communications or public affairs 51 22 16 12 0 0 0 73 12 27
2019 Science and technology 38 51 0 11 0 0 0 89 11 11
2019 Administration and operations 47 31 11 9 1 0 0 78 11 46
2019 Human resources 53 33 0 6 7 0 0 87 13 15
2019 Financial management 38 34 29 0 0 0 0 71 0 11
2019 Information technology 58 28 9 3 2 0 0 86 5 34
2019 Evaluation 18 49 22 0 11 0 0 66 11 11
2019 Policy 43 17 22 10 8 0 0 60 18 24
2019 Project management 46 39 12 2 2 0 0 84 4 55
2019 None of the above 58 18 12 8 4 0 0 76 12 27
2018 Client contact centre 53 24 23 0 0 0 0 77 0 16
2018 Communications or public affairs 46 27 18 5 3 0 0 73 9 39
2018 Administration and operations 44 30 12 13 1 0 0 73 14 49
2018 Human resources 17 41 28 10 4 0 0 58 14 19
2018 Financial management 34 45 18 0 4 0 0 78 4 20
2018 Information technology 53 33 3 5 6 0 0 86 11 26
2018 Evaluation 27 47 14 0 12 0 0 73 12 11
2018 Data sciences 55 17 11 12 6 0 0 71 18 12
2018 Policy 45 26 16 2 10 0 0 71 13 32
2018 Project management 45 38 9 4 3 0 0 84 8 53
2018 None of the above 39 33 9 15 3 0 0 73 19 25

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 93 7 0 0 0 0 0 100 0 15
2022 Communications or public affairs 77 8 3 5 7 0 0 85 12 30
2022 Science and technology 79 5 11 0 0 6 0 88 0 20
2022 Administration and operations 77 18 0 2 0 0 2 98 2 65
2022 Human resources 90 0 5 5 0 0 0 90 5 20
2022 Financial management 89 0 11 0 0 0 0 89 0 15
2022 Information technology 87 7 0 6 0 0 0 94 6 20
2022 Data sciences 84 16 0 0 0 0 0 100 0 10
2022 Policy 81 8 2 5 2 0 2 90 8 45
2022 Project management 88 8 3 0 1 0 0 96 1 75
2022 None of the above 91 5 0 0 0 0 4 100 0 20
2019 Communications or public affairs 78 6 0 12 4 0 0 85 15 27
2019 Science and technology 64 13 17 0 0 0 6 82 0 11
2019 Administration and operations 81 8 4 5 0 0 3 91 5 46
2019 Human resources 93 7 0 0 0 0 0 100 0 14
2019 Financial management 62 19 10 10 0 0 0 81 10 11
2019 Information technology 67 14 7 0 9 0 3 84 9 33
2019 Evaluation 71 7 0 11 11 0 0 78 22 11
2019 Policy 95 0 0 0 0 5 0 100 0 24
2019 Project management 83 9 8 0 0 0 0 92 0 55
2019 None of the above 77 10 8 0 4 0 0 88 4 27
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 42 41 5 0 0 12 0 94 0 15
2022 Communications or public affairs 56 28 8 0 0 8 0 91 0 30
2022 Science and technology 50 28 23 0 0 0 0 77 0 20
2022 Administration and operations 51 27 11 2 0 8 0 85 3 65
2022 Human resources 26 24 8 10 33 0 0 50 42 20
2022 Financial management 0 48 22 17 0 13 0 55 20 15
2022 Information technology 54 29 8 0 4 4 0 88 5 20
2022 Data sciences 28 16 11 8 9 26 0 61 24 10
2022 Policy 36 39 10 2 6 7 0 80 9 45
2022 Project management 42 41 4 4 5 4 0 86 10 75
2022 None of the above 36 34 15 5 6 5 0 73 11 20
2020 Client contact centre 73 21 5 0 0 0 0 95 0 15
2020 Communications or public affairs 27 47 11 4 0 12 0 84 4 28
2020 Science and technology 36 51 7 0 7 0 0 87 7 13
2020 Administration and operations 46 29 9 5 8 3 0 78 13 65
2020 Human resources 35 29 26 5 5 0 0 64 10 20
2020 Financial management 8 57 36 0 0 0 0 64 0 14
2020 Information management 42 17 20 0 0 20 0 75 0 11
2020 Information technology 47 38 13 3 0 0 0 84 3 36
2020 Evaluation 39 43 0 9 0 9 0 90 10 12
2020 Policy 27 28 25 10 3 7 0 59 14 31
2020 Project management 35 41 11 7 0 7 0 81 7 64
2020 None of the above 26 48 9 8 3 6 0 79 12 34
2019 Communications or public affairs 36 48 4 4 4 4 0 88 8 27
2019 Science and technology 28 55 6 11 0 0 0 83 11 11
2019 Administration and operations 28 42 6 14 4 7 0 75 19 45
2019 Human resources 36 21 22 14 7 0 0 57 21 14
2019 Financial management 19 43 29 0 10 0 0 62 10 11
2019 Information technology 41 35 16 3 2 3 0 78 5 34
2019 Evaluation 36 31 11 0 22 0 0 67 22 11
2019 Policy 23 20 27 15 11 5 0 45 26 24
2019 Project management 38 34 15 5 5 2 0 74 11 55
2019 None of the above 31 43 16 6 4 0 0 74 10 27
2018 Client contact centre 29 38 19 5 0 9 0 74 6 16
2018 Communications or public affairs 32 44 4 9 3 4 3 82 14 39
2018 Administration and operations 36 34 11 10 4 5 0 73 15 51
2018 Human resources 17 36 41 7 0 0 0 53 7 19
2018 Financial management 13 37 34 8 4 4 0 52 12 20
2018 Information technology 43 21 17 6 0 13 0 74 7 26
2018 Evaluation 21 54 12 0 0 12 0 86 0 11
2018 Data sciences 42 29 23 0 6 0 0 71 6 12
2018 Policy 24 18 28 11 2 17 0 51 16 31
2018 Project management 37 43 12 1 3 4 0 83 5 54
2018 None of the above 27 38 19 6 6 3 0 68 13 25

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 41 6 0 0 12 0 93 0 15
2022 Communications or public affairs 48 33 8 8 0 3 0 83 8 30
2022 Science and technology 26 46 12 10 6 0 0 72 16 20
2022 Administration and operations 39 38 8 13 0 2 0 79 13 65
2022 Human resources 22 23 27 5 24 0 0 45 29 20
2022 Financial management 0 35 41 24 0 0 0 35 24 15
2022 Information technology 40 52 4 0 4 0 0 92 4 20
2022 Data sciences 29 26 19 18 0 8 0 60 19 10
2022 Policy 32 38 12 8 4 6 0 74 13 45
2022 Project management 32 47 6 11 5 0 0 78 15 75
2022 None of the above 39 20 27 5 10 0 0 58 15 20
2020 Client contact centre 73 21 5 0 0 0 0 95 0 15
2020 Communications or public affairs 28 57 4 11 0 0 0 85 11 28
2020 Science and technology 18 60 15 0 7 0 0 78 7 13
2020 Administration and operations 36 37 8 8 9 2 0 74 17 65
2020 Human resources 30 40 20 5 5 0 0 69 10 20
2020 Financial management 8 64 29 0 0 0 0 71 0 14
2020 Information management 52 48 0 0 0 0 0 100 0 11
2020 Information technology 47 32 13 9 0 0 0 78 9 36
2020 Evaluation 16 48 18 0 9 9 0 71 10 12
2020 Policy 21 30 21 23 6 0 0 51 29 30
2020 Project management 23 54 16 7 0 0 0 78 7 63
2020 None of the above 32 31 19 12 5 0 0 64 17 34
2019 Communications or public affairs 36 30 13 12 4 4 0 70 17 25
2019 Science and technology 11 40 39 0 11 0 0 51 11 11
2019 Administration and operations 35 29 15 15 3 3 0 66 18 46
2019 Human resources 27 7 20 40 7 0 0 34 46 15
2019 Financial management 10 43 29 10 10 0 0 52 19 11
2019 Information technology 34 41 10 7 9 0 0 75 15 34
2019 Evaluation 25 42 0 22 11 0 0 66 34 11
2019 Policy 18 20 19 22 16 5 0 40 40 24
2019 Project management 40 33 8 12 5 2 0 74 18 55
2019 None of the above 20 44 21 11 4 0 0 64 15 26
2018 Client contact centre 24 38 33 0 0 5 0 65 0 16
2018 Communications or public affairs 30 41 14 9 3 2 0 72 13 39
2018 Administration and operations 18 38 24 12 8 0 0 56 19 51
2018 Human resources 7 53 27 13 0 0 0 60 13 19
2018 Financial management 17 14 34 24 7 4 0 32 32 20
2018 Information technology 32 22 30 16 0 0 0 54 16 26
2018 Evaluation 21 66 12 0 0 0 0 88 0 11
2018 Data sciences 33 42 12 6 6 0 0 76 12 12
2018 Policy 16 22 29 13 12 8 0 41 27 32
2018 Project management 22 39 16 14 7 2 0 63 21 54
2018 None of the above 33 26 25 6 10 0 0 59 16 25

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 26 48 5 0 0 21 0 93 0 15
2022 Communications or public affairs 31 39 13 14 3 0 0 70 17 30
2022 Science and technology 25 26 17 15 17 0 0 51 32 20
2022 Administration and operations 31 39 6 13 4 7 0 75 18 65
2022 Human resources 18 27 22 14 20 0 0 45 33 20
2022 Financial management 0 35 29 31 0 6 0 37 33 15
2022 Information technology 43 30 4 10 4 8 0 80 16 20
2022 Data sciences 23 26 19 8 9 15 0 57 21 10
2022 Policy 20 31 22 14 6 7 0 55 21 45
2022 Project management 27 37 14 12 8 1 0 65 21 75
2022 None of the above 20 32 27 10 10 0 0 52 20 20
2020 Client contact centre 66 20 13 0 0 0 0 87 0 14
2020 Communications or public affairs 25 42 4 22 4 4 0 70 26 28
2020 Science and technology 9 53 24 7 7 0 0 63 13 13
2020 Administration and operations 21 43 13 13 9 2 0 65 23 64
2020 Human resources 15 48 16 11 5 5 0 66 17 19
2020 Financial management 8 55 37 0 0 0 0 63 0 13
2020 Information management 42 30 28 0 0 0 0 72 0 11
2020 Information technology 37 39 13 11 0 0 0 76 11 36
2020 Evaluation 7 48 27 9 0 9 0 60 10 12
2020 Policy 17 23 21 29 10 0 0 40 39 31
2020 Project management 15 36 23 24 2 0 0 51 26 64
2020 None of the above 17 38 22 8 11 3 0 57 20 33
2019 Communications or public affairs 29 31 12 24 4 0 0 60 28 26
2019 Science and technology 0 40 21 39 0 0 0 40 39 11
2019 Administration and operations 27 33 18 14 5 3 0 62 20 46
2019 Human resources 20 20 13 33 13 0 0 40 46 15
2019 Financial management 0 43 38 10 10 0 0 43 19 11
2019 Information technology 21 41 10 23 2 3 0 64 25 34
2019 Evaluation 11 49 7 22 11 0 0 60 34 11
2019 Policy 11 25 22 27 11 5 0 37 40 24
2019 Project management 12 44 14 18 8 4 0 58 27 54
2019 None of the above 7 44 24 18 2 4 0 53 22 27
2018 Client contact centre 24 28 10 10 0 28 0 72 14 16
2018 Communications or public affairs 21 37 17 16 5 4 0 60 22 39
2018 Administration and operations 15 20 24 32 9 1 0 35 41 51
2018 Human resources 0 35 41 24 0 0 0 35 24 19
2018 Financial management 0 30 40 15 11 4 0 31 27 19
2018 Information technology 29 25 21 9 5 11 0 61 16 26
2018 Evaluation 7 53 27 12 0 0 0 61 12 11
2018 Data sciences 17 17 55 0 12 0 0 33 12 12
2018 Policy 4 32 27 21 12 4 0 37 35 32
2018 Project management 9 33 20 27 11 0 0 42 38 54
2018 None of the above 13 37 24 16 6 3 0 52 23 25

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 46 7 7 0 0 0 86 7 15
2022 Communications or public affairs 36 34 14 13 3 0 0 70 16 30
2022 Science and technology 13 34 17 21 10 5 0 49 33 20
2022 Administration and operations 27 42 9 13 5 4 0 72 19 65
2022 Human resources 22 13 13 22 29 0 0 36 51 20
2022 Financial management 6 35 30 22 6 0 0 41 28 15
2022 Information technology 46 27 13 6 9 0 0 72 15 20
2022 Data sciences 21 53 8 9 0 8 0 81 10 10
2022 Policy 14 32 16 19 14 5 0 48 35 45
2022 Project management 25 39 13 15 6 1 0 65 21 75
2022 None of the above 20 38 22 10 10 0 0 58 20 20
2020 Client contact centre 55 26 12 7 0 0 0 81 7 15
2020 Communications or public affairs 36 31 15 14 0 4 0 69 15 28
2020 Science and technology 18 29 40 7 7 0 0 47 13 13
2020 Administration and operations 18 45 12 16 8 2 0 63 25 65
2020 Human resources 21 18 35 10 10 5 0 41 22 20
2020 Financial management 8 51 13 29 0 0 0 59 29 14
2020 Information management 35 55 0 10 0 0 0 90 10 11
2020 Information technology 37 36 13 11 3 0 0 73 14 36
2020 Evaluation 16 51 24 9 0 0 0 67 9 12
2020 Policy 14 28 13 36 9 0 0 42 45 31
2020 Project management 15 39 25 19 2 0 0 54 20 64
2020 None of the above 20 39 13 20 8 0 0 59 28 34
2019 Communications or public affairs 25 37 12 19 8 0 0 61 27 27
2019 Science and technology 0 30 21 49 0 0 0 30 49 11
2019 Administration and operations 16 44 17 17 7 0 0 60 24 46
2019 Human resources 13 20 13 40 13 0 0 34 53 15
2019 Financial management 0 38 28 15 19 0 0 38 34 11
2019 Information technology 29 28 15 23 5 0 0 57 28 34
2019 Evaluation 18 29 13 29 11 0 0 46 40 11
2019 Policy 8 15 19 43 11 5 0 24 56 24
2019 Project management 12 50 17 11 10 0 0 62 21 55
2019 None of the above 9 46 24 17 4 0 0 55 21 27
2018 Client contact centre 29 38 24 0 0 9 0 74 0 16
2018 Communications or public affairs 13 42 23 13 7 2 0 56 20 39
2018 Administration and operations 10 24 28 23 14 0 0 34 38 51
2018 Human resources 10 8 44 31 7 0 0 18 38 19
2018 Financial management 0 14 37 18 27 4 0 15 46 20
2018 Information technology 27 28 29 11 5 0 0 55 16 26
2018 Evaluation 7 61 7 25 0 0 0 68 25 11
2018 Data sciences 17 17 49 12 6 0 0 33 18 12
2018 Policy 2 30 21 32 11 4 0 33 45 32
2018 Project management 11 29 18 29 11 2 0 41 40 54
2018 None of the above 19 17 33 22 6 3 0 37 29 25

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 7 34 0 0 9 0 62 0 15
2022 Communications or public affairs 26 27 27 13 8 0 0 52 21 30
2022 Science and technology 11 47 20 17 6 0 0 58 22 20
2022 Administration and operations 35 24 24 9 3 5 0 62 12 65
2022 Human resources 12 20 26 23 19 0 0 32 42 20
2022 Financial management 16 38 34 11 0 0 0 55 11 15
2022 Information technology 37 38 15 6 4 0 0 75 10 20
2022 Data sciences 14 28 8 17 9 24 0 54 34 10
2022 Policy 19 26 26 13 8 7 0 49 23 45
2022 Project management 37 29 19 6 7 1 0 67 14 75
2022 None of the above 35 27 27 10 0 0 0 62 10 20
2020 Client contact centre 88 0 0 12 0 0 0 88 12 15
2020 Communications or public affairs 21 7 31 19 22 0 0 28 41 28
2020 Science and technology 26 13 38 15 7 0 0 40 22 13
2020 Administration and operations 22 36 16 18 5 3 0 61 23 65
2020 Human resources 26 5 24 29 16 0 0 31 44 20
2020 Financial management 22 20 57 0 0 0 0 43 0 14
2020 Information management 62 17 10 0 10 0 0 80 10 11
2020 Information technology 30 43 22 2 3 0 0 73 5 36
2020 Evaluation 25 48 18 9 0 0 0 73 9 12
2020 Policy 20 23 30 18 6 3 0 45 24 31
2020 Project management 30 41 19 6 5 0 0 71 10 64
2020 None of the above 21 21 23 24 8 3 0 43 33 34
2019 Communications or public affairs 9 20 30 34 4 4 0 30 39 27
2019 Science and technology 32 21 41 6 0 0 0 53 6 11
2019 Administration and operations 43 14 23 14 2 3 0 59 17 46
2019 Human resources 40 7 33 6 13 0 0 47 20 15
2019 Financial management 9 57 34 0 0 0 0 66 0 11
2019 Information technology 55 35 7 0 3 0 0 90 3 34
2019 Evaluation 31 36 22 11 0 0 0 67 11 11
2019 Policy 20 21 29 5 15 10 0 45 22 24
2019 Project management 29 35 27 7 2 0 0 64 9 55
2019 None of the above 19 28 36 4 9 4 0 49 13 27
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 44 9 6 0 0 0 85 6 15
2022 Communications or public affairs 55 37 3 5 0 0 0 92 5 30
2022 Science and technology 28 61 5 6 0 0 0 90 6 20
2022 Administration and operations 37 46 10 4 0 3 0 85 4 65
2022 Human resources 36 36 5 14 10 0 0 71 24 20
2022 Financial management 30 59 0 11 0 0 0 89 11 15
2022 Information technology 55 26 14 4 0 0 0 82 4 20
2022 Data sciences 30 51 10 8 0 0 0 82 8 10
2022 Policy 44 36 12 2 4 3 0 82 6 45
2022 Project management 46 44 3 6 1 0 0 90 7 75
2022 None of the above 49 36 15 0 0 0 0 85 0 20
2020 Client contact centre 55 33 12 0 0 0 0 88 0 15
2020 Communications or public affairs 48 40 12 0 0 0 0 88 0 27
2020 Science and technology 38 31 15 15 0 0 0 69 15 13
2020 Administration and operations 39 39 8 14 0 0 0 78 14 65
2020 Human resources 24 50 16 5 5 0 0 74 10 20
2020 Financial management 0 64 28 8 0 0 0 64 8 14
2020 Information management 50 30 0 20 0 0 0 80 20 11
2020 Information technology 62 21 9 6 2 0 0 83 8 36
2020 Evaluation 35 56 9 0 0 0 0 91 0 12
2020 Policy 37 35 13 9 6 0 0 72 15 31
2020 Project management 37 45 14 3 2 0 0 81 5 64
2020 None of the above 42 50 0 5 2 0 0 92 8 34
2019 Communications or public affairs 28 44 23 4 0 0 0 73 4 27
2019 Science and technology 21 51 28 0 0 0 0 72 0 11
2019 Administration and operations 28 50 8 9 5 0 0 78 14 45
2019 Human resources 13 27 26 27 7 0 0 40 33 15
2019 Financial management 0 53 47 0 0 0 0 53 0 11
2019 Information technology 27 56 8 3 5 0 0 83 8 34
2019 Evaluation 7 71 11 11 0 0 0 78 11 11
2019 Policy 21 27 17 27 3 5 0 51 32 24
2019 Project management 29 45 13 13 0 0 0 74 13 55
2019 None of the above 28 52 17 3 0 0 0 81 3 26
2018 Client contact centre 34 61 5 0 0 0 0 95 0 16
2018 Communications or public affairs 22 58 13 6 2 0 0 79 8 38
2018 Administration and operations 13 52 13 15 6 0 0 66 21 51
2018 Human resources 14 34 27 25 0 0 0 48 25 19
2018 Financial management 7 44 28 4 14 4 0 53 18 20
2018 Information technology 38 43 9 10 0 0 0 81 10 26
2018 Evaluation 34 21 25 0 20 0 0 55 20 11
2018 Data sciences 27 33 17 17 6 0 0 61 23 12
2018 Policy 7 48 28 15 2 0 0 54 17 32
2018 Project management 23 44 24 5 2 1 0 68 8 54
2018 None of the above 19 48 19 7 7 0 0 68 13 24

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 25 44 31 0 0 0 0 69 0 15
2022 Communications or public affairs 29 38 11 19 0 0 3 69 20 30
2022 Science and technology 13 22 27 33 5 0 0 35 38 20
2022 Administration and operations 20 46 8 15 5 5 0 70 21 65
2022 Human resources 18 30 19 18 15 0 0 48 33 20
2022 Financial management 6 51 13 23 6 0 0 57 30 15
2022 Information technology 33 39 8 16 4 0 0 72 21 20
2022 Data sciences 6 25 16 36 0 17 0 38 43 10
2022 Policy 11 24 24 19 14 8 0 38 36 45
2022 Project management 29 40 9 18 5 0 0 68 23 75
2022 None of the above 29 28 19 19 5 0 0 57 25 20
2020 Client contact centre 27 45 28 0 0 0 0 72 0 15
2020 Communications or public affairs 31 36 10 14 4 4 0 70 19 28
2020 Science and technology 33 9 13 37 7 0 0 42 44 13
2020 Administration and operations 20 43 11 16 8 2 0 64 25 65
2020 Human resources 10 34 35 15 5 0 0 45 20 20
2020 Financial management 0 64 31 6 0 0 0 64 6 14
2020 Information management 52 17 10 20 0 0 0 70 20 11
2020 Information technology 41 37 11 6 5 0 0 78 12 35
2020 Evaluation 7 44 34 15 0 0 0 51 15 12
2020 Policy 7 26 22 26 9 10 0 36 40 31
2020 Project management 13 46 28 11 2 0 0 59 13 64
2020 None of the above 9 51 15 17 5 3 0 62 23 34
2019 Communications or public affairs 8 43 22 23 4 0 0 51 27 27
2019 Science and technology 11 11 30 38 11 0 0 21 49 11
2019 Administration and operations 20 28 8 32 12 0 0 47 45 46
2019 Human resources 0 40 20 27 13 0 0 40 40 15
2019 Financial management 0 28 38 34 0 0 0 28 34 11
2019 Information technology 14 45 13 20 5 3 0 61 26 34
2019 Evaluation 7 7 40 18 22 7 0 14 43 11
2019 Policy 0 18 5 54 15 8 0 20 75 24
2019 Project management 14 37 17 19 11 2 0 52 31 55
2019 None of the above 11 30 20 24 15 0 0 42 38 27

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 45 49 6 0 0 0 0 94 0 15
2022 Communications or public affairs 39 36 17 5 0 0 2 77 5 30
2022 Science and technology 8 41 30 5 0 10 6 58 6 20
2022 Administration and operations 32 46 8 9 1 4 0 81 10 65
2022 Human resources 25 48 14 10 0 0 4 75 10 20
2022 Financial management 13 39 6 17 11 7 7 60 33 15
2022 Information technology 45 43 0 4 4 4 0 91 9 20
2022 Data sciences 31 15 27 27 0 0 0 46 27 10
2022 Policy 15 47 10 15 11 2 0 63 27 45
2022 Project management 30 30 12 15 9 2 1 61 26 75
2022 None of the above 39 37 19 5 0 0 0 76 5 20
2020 Client contact centre 55 19 7 12 0 7 0 80 13 15
2020 Communications or public affairs 35 29 16 13 4 0 3 66 18 28
2020 Science and technology 34 31 22 13 0 0 0 64 13 13
2020 Administration and operations 24 31 14 14 6 8 3 61 23 64
2020 Human resources 49 31 0 10 5 0 5 84 16 20
2020 Financial management 18 45 15 15 6 0 0 64 21 14
2020 Information management 28 53 8 0 11 0 0 81 11 10
2020 Information technology 50 28 11 3 3 3 2 82 6 36
2020 Evaluation 23 34 18 7 9 9 0 62 18 12
2020 Policy 20 30 21 9 17 3 0 51 27 31
2020 Project management 28 30 22 16 2 2 0 59 18 64
2020 None of the above 29 42 14 5 6 3 0 73 12 34
2019 Communications or public affairs 16 48 12 20 0 4 0 67 21 27
2019 Science and technology 10 39 34 17 0 0 0 49 17 11
2019 Administration and operations 22 39 15 18 4 3 0 62 23 46
2019 Human resources 33 27 26 7 7 0 0 60 13 15
2019 Financial management 28 24 38 0 0 10 0 58 0 11
2019 Information technology 45 23 18 5 5 3 0 70 11 34
2019 Evaluation 7 13 11 22 18 18 11 28 56 11
2019 Policy 26 30 3 20 13 3 5 60 36 23
2019 Project management 28 37 10 11 8 2 4 69 20 55
2019 None of the above 16 23 25 8 11 12 4 47 23 26
2018 Client contact centre 34 29 14 9 14 0 0 63 23 16
2018 Communications or public affairs 28 48 13 9 2 0 0 76 11 37
2018 Administration and operations 26 40 12 8 5 5 4 73 14 51
2018 Human resources 45 44 11 0 0 0 0 89 0 18
2018 Financial management 48 27 0 14 7 4 0 78 22 20
2018 Information technology 26 32 19 9 3 11 0 65 14 25
2018 Evaluation 47 41 0 0 12 0 0 88 12 11
2018 Data sciences 33 39 0 21 6 0 0 73 27 12
2018 Policy 19 48 13 8 8 0 4 70 17 32
2018 Project management 25 37 22 12 3 0 1 62 15 54
2018 None of the above 31 28 12 18 3 7 0 63 23 24

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 50 6 0 0 0 0 94 0 15
2022 Communications or public affairs 53 38 6 3 0 0 0 92 3 30
2022 Science and technology 30 44 16 10 0 0 0 74 10 20
2022 Administration and operations 33 49 17 1 0 0 0 82 1 65
2022 Human resources 22 31 28 5 15 0 0 53 20 20
2022 Financial management 6 52 24 17 0 0 0 58 17 15
2022 Information technology 53 37 0 10 0 0 0 90 10 20
2022 Data sciences 22 53 8 9 0 8 0 81 10 10
2022 Policy 24 49 15 3 7 2 0 75 10 45
2022 Project management 33 43 10 6 7 1 0 77 13 75
2022 None of the above 38 33 19 5 5 0 0 71 10 20
2020 Client contact centre 55 33 12 0 0 0 0 88 0 15
2020 Communications or public affairs 32 46 14 8 0 0 0 78 8 28
2020 Science and technology 25 48 13 7 7 0 0 73 13 13
2020 Administration and operations 38 32 14 8 5 3 0 73 13 65
2020 Human resources 35 20 19 15 5 5 0 58 21 20
2020 Financial management 6 50 16 29 0 0 0 56 29 13
2020 Information management 62 10 17 10 0 0 0 72 10 11
2020 Information technology 58 31 6 5 0 0 0 89 5 36
2020 Evaluation 23 53 0 24 0 0 0 76 24 12
2020 Policy 21 28 35 7 10 0 0 48 16 30
2020 Project management 22 51 24 3 0 0 0 73 3 64
2020 None of the above 33 44 13 6 0 3 0 80 7 34
2019 Communications or public affairs 28 36 24 12 0 0 0 65 12 27
2019 Science and technology 27 49 23 0 0 0 0 77 0 11
2019 Administration and operations 25 41 23 10 1 0 0 66 11 46
2019 Human resources 27 26 40 0 7 0 0 53 7 15
2019 Financial management 9 48 43 0 0 0 0 57 0 11
2019 Information technology 31 47 10 7 5 0 0 78 12 34
2019 Evaluation 7 53 18 11 11 0 0 60 22 11
2019 Policy 26 27 20 14 13 0 0 53 27 24
2019 Project management 26 35 27 8 4 0 0 61 12 55
2019 None of the above 19 54 20 6 0 0 0 73 6 27
2018 Client contact centre 38 29 33 0 0 0 0 67 0 16
2018 Communications or public affairs 29 43 15 5 2 5 0 77 8 38
2018 Administration and operations 24 50 18 8 1 0 0 73 9 50
2018 Human resources 14 57 18 10 0 0 0 72 10 19
2018 Financial management 40 38 4 14 4 0 0 79 18 20
2018 Information technology 34 45 15 3 0 3 0 82 3 25
2018 Evaluation 41 39 7 0 12 0 0 80 12 11
2018 Data sciences 27 44 12 11 6 0 0 71 17 12
2018 Policy 11 50 24 5 6 4 0 63 11 32
2018 Project management 26 39 23 8 4 0 0 65 12 54
2018 None of the above 33 28 22 6 3 7 0 66 10 24

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 19 31 11 13 12 0 15 58 29 15
2022 Communications or public affairs 33 15 21 6 5 17 3 60 13 30
2022 Science and technology 19 27 33 0 0 15 6 58 0 20
2022 Administration and operations 21 35 15 4 2 19 3 72 9 65
2022 Human resources 19 21 31 10 10 5 4 44 22 20
2022 Financial management 0 30 18 6 11 10 26 46 26 15
2022 Information technology 51 16 4 10 4 15 0 78 17 20
2022 Data sciences 14 28 18 25 0 15 0 49 30 10
2022 Policy 17 20 16 10 14 19 4 48 32 45
2022 Project management 20 19 20 16 13 11 1 44 33 75
2022 None of the above 44 9 8 14 5 9 10 66 24 20
2020 Client contact centre 42 18 26 0 7 7 0 64 8 15
2020 Communications or public affairs 14 36 14 12 10 14 0 59 26 28
2020 Science and technology 9 16 24 7 13 31 0 36 29 13
2020 Administration and operations 21 18 18 22 8 9 3 45 34 65
2020 Human resources 29 31 14 0 16 5 5 67 17 20
2020 Financial management 7 28 36 15 6 8 0 38 23 14
2020 Information management 50 0 30 20 0 0 0 50 20 11
2020 Information technology 44 34 8 11 0 0 3 81 11 35
2020 Evaluation 7 25 18 15 0 35 0 49 24 12
2020 Policy 10 19 32 7 12 13 7 36 24 31
2020 Project management 20 21 21 11 7 21 0 52 22 64
2020 None of the above 17 32 16 17 3 15 0 57 24 34
2019 Communications or public affairs 9 30 20 14 16 12 0 44 34 27
2019 Science and technology 10 39 13 17 21 0 0 49 39 11
2019 Administration and operations 15 28 8 13 14 9 13 56 34 46
2019 Human resources 33 13 13 0 27 13 0 54 31 15
2019 Financial management 9 19 34 29 0 10 0 31 32 11
2019 Information technology 18 22 30 5 7 18 0 49 14 34
2019 Evaluation 7 24 0 22 22 18 7 41 59 11
2019 Policy 11 17 5 15 32 17 3 35 59 24
2019 Project management 4 23 31 10 13 12 7 34 28 55
2019 None of the above 13 2 24 12 23 22 4 21 47 27
2018 Client contact centre 19 15 24 14 5 14 9 44 25 16
2018 Communications or public affairs 18 31 17 6 12 13 4 58 21 36
2018 Administration and operations 8 27 12 18 16 17 2 43 42 51
2018 Human resources 13 21 29 10 7 7 13 42 21 19
2018 Financial management 7 7 27 15 18 21 7 18 45 20
2018 Information technology 27 23 14 8 0 25 3 70 11 26
2018 Evaluation 34 0 21 0 25 12 7 42 31 11
2018 Data sciences 11 27 23 12 6 21 0 48 23 12
2018 Policy 9 30 16 11 17 17 0 47 34 31
2018 Project management 11 16 25 11 18 16 3 33 36 54
2018 None of the above 22 18 10 12 20 18 0 49 39 24

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 29 12 6 0 0 9 80 7 15
2022 Communications or public affairs 41 25 23 2 5 2 0 68 8 30
2022 Science and technology 19 61 10 5 5 0 0 80 10 20
2022 Administration and operations 21 51 11 14 1 1 0 73 16 65
2022 Human resources 26 36 5 5 15 13 0 72 23 20
2022 Financial management 6 59 12 12 11 0 0 65 23 15
2022 Information technology 34 34 8 13 4 7 0 73 18 20
2022 Data sciences 22 42 8 28 0 0 0 64 28 10
2022 Policy 20 42 18 4 12 4 0 64 17 45
2022 Project management 26 37 20 10 7 1 0 63 17 75
2022 None of the above 34 42 9 9 5 0 0 77 14 20
2020 Client contact centre 61 27 12 0 0 0 0 88 0 15
2020 Communications or public affairs 33 45 8 11 0 0 3 80 12 28
2020 Science and technology 29 55 9 7 0 0 0 85 7 13
2020 Administration and operations 26 42 15 14 1 2 0 68 16 65
2020 Human resources 31 38 5 16 0 10 0 77 17 20
2020 Financial management 20 23 36 8 6 7 0 47 14 14
2020 Information management 52 28 0 20 0 0 0 80 20 11
2020 Information technology 49 27 14 10 0 0 0 76 10 36
2020 Evaluation 16 40 19 25 0 0 0 56 25 12
2020 Policy 17 36 24 10 7 7 0 57 18 31
2020 Project management 22 38 20 18 2 0 0 60 20 63
2020 None of the above 24 43 6 12 14 0 0 67 26 34
2019 Communications or public affairs 23 46 12 15 4 0 0 69 19 27
2019 Science and technology 11 19 32 27 11 0 0 30 38 11
2019 Administration and operations 19 41 17 20 0 3 0 62 21 45
2019 Human resources 20 40 13 20 7 0 0 60 27 15
2019 Financial management 15 19 38 19 10 0 0 34 29 11
2019 Information technology 27 33 18 10 12 0 0 60 22 34
2019 Evaluation 7 49 0 22 22 0 0 55 45 11
2019 Policy 15 33 10 22 15 5 0 51 39 24
2019 Project management 18 41 17 14 6 4 0 62 21 55
2019 None of the above 13 25 36 16 6 4 0 39 24 27
2018 Client contact centre 24 38 28 10 0 0 0 62 10 16
2018 Communications or public affairs 31 48 10 8 4 0 0 79 12 37
2018 Administration and operations 11 27 21 16 23 2 0 39 40 51
2018 Human resources 13 31 21 28 7 0 0 44 35 19
2018 Financial management 11 47 27 4 7 4 0 60 12 20
2018 Information technology 40 44 11 6 0 0 0 83 6 26
2018 Evaluation 27 32 21 7 12 0 0 59 20 11
2018 Data sciences 53 12 23 12 0 0 0 65 12 12
2018 Policy 9 37 21 21 8 4 0 48 30 32
2018 Project management 5 41 18 25 10 1 0 46 35 53
2018 None of the above 11 38 20 17 14 0 0 49 31 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 29 6 0 0 0 15 93 0 15
2022 Communications or public affairs 39 31 14 0 7 3 7 77 8 30
2022 Science and technology 30 34 14 11 0 0 12 72 12 20
2022 Administration and operations 54 22 13 5 5 0 2 77 10 65
2022 Human resources 50 9 27 5 0 0 9 65 5 20
2022 Financial management 59 23 11 7 0 0 0 82 7 15
2022 Information technology 45 26 12 10 6 0 0 72 16 20
2022 Data sciences 65 7 8 0 0 10 9 91 0 10
2022 Policy 48 30 11 4 4 0 2 80 8 45
2022 Project management 45 29 8 3 10 1 4 78 13 75
2022 None of the above 67 19 5 0 4 0 5 90 4 20
2020 Client contact centre 60 34 7 0 0 0 0 93 0 15
2020 Communications or public affairs 56 31 10 0 4 0 0 87 4 28
2020 Science and technology 33 29 20 18 0 0 0 62 18 13
2020 Administration and operations 44 31 12 3 4 2 4 79 8 65
2020 Human resources 29 40 5 10 5 0 10 77 17 20
2020 Financial management 51 21 6 15 0 0 8 78 16 14
2020 Information management 38 48 0 0 0 0 15 100 0 11
2020 Information technology 63 17 8 8 2 0 2 81 10 36
2020 Evaluation 46 9 35 0 0 0 9 62 0 12
2020 Policy 44 23 9 10 7 3 3 72 18 31
2020 Project management 50 17 15 7 5 0 7 72 12 64
2020 None of the above 48 26 17 0 2 3 2 79 3 34
2019 Communications or public affairs 52 26 12 4 2 4 0 81 7 27
2019 Science and technology 27 17 45 0 0 0 11 50 0 11
2019 Administration and operations 52 22 10 2 5 0 7 81 8 46
2019 Human resources 53 20 7 13 0 0 7 79 14 15
2019 Financial management 62 10 10 0 0 9 10 88 0 11
2019 Information technology 43 37 10 5 5 0 0 80 10 34
2019 Evaluation 36 47 0 11 0 0 7 89 11 11
2019 Policy 50 28 13 5 5 0 0 78 10 24
2019 Project management 51 22 13 4 5 0 6 77 9 55
2019 None of the above 35 24 8 18 14 0 0 59 33 27

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 66 13 0 6 0 0 15 93 7 15
2022 Communications or public affairs 83 5 2 0 3 0 7 94 3 30
2022 Science and technology 30 46 17 0 0 0 6 82 0 20
2022 Administration and operations 57 25 11 5 0 0 2 84 5 65
2022 Human resources 54 23 19 4 0 0 0 77 4 20
2022 Financial management 64 25 11 0 0 0 0 89 0 15
2022 Information technology 70 12 14 4 0 0 0 81 4 20
2022 Data sciences 66 6 11 17 0 0 0 72 17 10
2022 Policy 47 24 13 6 6 2 2 74 12 45
2022 Project management 50 22 12 7 4 1 4 76 11 75
2022 None of the above 78 5 13 0 4 0 0 83 4 20
2020 Client contact centre 81 12 7 0 0 0 0 93 0 15
2020 Communications or public affairs 79 12 7 3 0 0 0 90 3 28
2020 Science and technology 47 24 22 7 0 0 0 71 7 13
2020 Administration and operations 53 23 14 7 1 0 3 78 8 65
2020 Human resources 59 26 5 0 0 0 10 94 0 20
2020 Financial management 64 13 15 0 0 0 8 84 0 14
2020 Information management 38 48 0 0 0 0 15 100 0 11
2020 Information technology 66 20 6 3 5 0 0 86 8 36
2020 Evaluation 75 9 7 9 0 0 0 84 9 12
2020 Policy 55 23 9 7 3 0 3 80 10 31
2020 Project management 51 23 7 9 3 0 7 80 13 64
2020 None of the above 60 13 19 2 3 0 2 75 6 34
2019 Communications or public affairs 63 26 8 0 0 4 0 92 0 27
2019 Science and technology 13 49 28 0 0 0 11 69 0 11
2019 Administration and operations 50 31 14 0 0 0 5 85 0 46
2019 Human resources 47 33 0 13 0 0 7 86 14 15
2019 Financial management 71 0 19 0 0 0 10 79 0 11
2019 Information technology 44 35 8 6 7 0 0 79 13 34
2019 Evaluation 13 36 22 11 0 7 11 60 14 11
2019 Policy 31 27 35 0 8 0 0 58 8 24
2019 Project management 46 30 11 2 6 2 4 80 8 55
2019 None of the above 35 22 20 12 4 0 6 61 17 27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 78 7 0 0 0 0 15 100 0 15
2022 Communications or public affairs 77 6 3 0 3 3 10 94 3 30
2022 Science and technology 78 6 0 0 0 5 12 100 0 20
2022 Administration and operations 74 10 6 0 0 5 5 94 0 65
2022 Human resources 76 14 5 5 0 0 0 90 5 20
2022 Financial management 89 0 11 0 0 0 0 89 0 15
2022 Information technology 90 6 4 0 0 0 0 96 0 20
2022 Data sciences 77 8 0 0 0 6 9 100 0 10
2022 Policy 69 6 6 2 2 10 4 88 5 45
2022 Project management 70 8 4 2 5 7 4 87 8 75
2022 None of the above 82 4 4 5 0 5 0 90 6 20
2020 Client contact centre 88 12 0 0 0 0 0 100 0 15
2020 Communications or public affairs 92 0 0 4 0 4 0 96 4 28
2020 Science and technology 64 9 20 0 7 0 0 73 7 13
2020 Administration and operations 73 9 4 2 1 5 6 92 3 64
2020 Human resources 74 5 10 0 0 0 10 88 0 20
2020 Financial management 59 19 0 0 0 15 8 100 0 14
2020 Information management 65 20 0 0 0 0 15 100 0 11
2020 Information technology 81 8 3 3 2 0 2 92 5 36
2020 Evaluation 84 7 9 0 0 0 0 91 0 12
2020 Policy 65 13 7 7 0 6 3 86 7 31
2020 Project management 71 8 5 2 0 10 5 92 2 64
2020 None of the above 72 14 2 0 3 7 2 94 3 34
2019 Communications or public affairs 84 9 0 0 0 8 0 100 0 27
2019 Science and technology 72 6 0 11 0 0 11 88 12 11
2019 Administration and operations 67 19 1 8 0 3 2 90 8 46
2019 Human resources 87 0 7 0 0 0 7 93 0 15
2019 Financial management 76 0 0 0 0 6 19 100 0 11
2019 Information technology 68 12 10 2 2 3 3 85 4 34
2019 Evaluation 78 11 0 0 11 0 0 89 11 11
2019 Policy 74 8 5 5 5 3 0 84 10 23
2019 Project management 75 6 3 4 2 6 4 90 7 54
2019 None of the above 69 4 8 4 0 4 10 86 5 27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 73 6 0 6 0 0 15 93 7 15
2022 Communications or public affairs 75 5 5 0 0 3 12 94 0 30
2022 Science and technology 73 0 0 0 0 0 27 100 0 20
2022 Administration and operations 76 6 4 0 0 1 13 95 0 65
2022 Human resources 76 14 5 0 0 0 5 94 0 20
2022 Financial management 83 0 11 0 0 0 7 88 0 15
2022 Information technology 100 0 0 0 0 0 0 100 0 20
2022 Data sciences 85 0 0 0 0 0 15 100 0 10
2022 Policy 74 2 2 0 7 4 11 90 8 45
2022 Project management 81 2 3 0 0 2 12 97 0 75
2022 None of the above 87 13 0 0 0 0 0 100 0 20
2020 Client contact centre 100 0 0 0 0 0 0 100 0 15
2020 Communications or public affairs 93 0 3 0 0 4 0 97 0 28
2020 Science and technology 78 7 0 7 0 9 0 93 7 13
2020 Administration and operations 77 11 5 2 1 0 5 92 3 65
2020 Human resources 69 10 10 0 0 0 10 89 0 20
2020 Financial management 72 13 0 0 0 0 15 100 0 14
2020 Information management 65 20 0 0 0 0 15 100 0 11
2020 Information technology 79 5 8 3 0 0 5 88 3 36
2020 Evaluation 75 25 0 0 0 0 0 100 0 12
2020 Policy 77 10 0 0 0 0 13 100 0 31
2020 Project management 71 8 6 0 2 0 13 91 2 63
2020 None of the above 85 10 0 0 0 0 5 100 0 34
2019 Communications or public affairs 79 2 0 0 4 4 10 95 5 27
2019 Science and technology 77 0 0 0 0 0 23 100 0 10
2019 Administration and operations 75 7 2 0 0 0 17 97 0 46
2019 Human resources 87 0 0 0 0 0 13 100 0 15
2019 Financial management 81 0 0 0 0 0 19 100 0 11
2019 Information technology 86 3 0 2 2 3 3 96 4 34
2019 Evaluation 71 18 0 0 11 0 0 89 11 11
2019 Policy 85 5 0 0 0 0 11 100 0 24
2019 Project management 81 7 0 0 0 0 12 100 0 54
2019 None of the above 73 4 4 0 0 4 15 95 0 27

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 40 15 7 0 0 9 76 8 15
2022 Communications or public affairs 35 33 8 11 8 0 4 72 20 30
2022 Science and technology 21 65 10 4 0 0 0 85 4 20
2022 Administration and operations 20 44 12 15 1 5 2 69 18 65
2022 Human resources 26 18 10 23 14 9 0 48 41 20
2022 Financial management 0 49 16 35 0 0 0 49 35 15
2022 Information technology 26 32 4 24 6 7 0 63 33 20
2022 Data sciences 48 6 8 18 11 8 0 59 32 10
2022 Policy 25 39 12 6 16 0 2 65 22 45
2022 Project management 33 34 7 10 12 2 1 69 23 75
2022 None of the above 50 18 20 13 0 0 0 67 13 20
2020 Client contact centre 47 41 12 0 0 0 0 88 0 15
2020 Communications or public affairs 21 33 8 14 18 3 3 58 34 28
2020 Science and technology 36 40 9 16 0 0 0 75 16 13
2020 Administration and operations 31 31 17 16 5 0 0 62 21 65
2020 Human resources 30 16 14 26 10 5 0 48 38 20
2020 Financial management 8 22 51 8 11 0 0 30 19 14
2020 Information management 45 38 0 0 10 0 7 89 11 11
2020 Information technology 32 33 13 11 5 0 5 69 17 36
2020 Evaluation 16 25 9 27 23 0 0 41 50 12
2020 Policy 17 47 9 9 16 3 0 65 25 31
2020 Project management 26 30 23 15 5 0 1 57 20 64
2020 None of the above 27 34 21 6 9 3 0 64 15 34
2019 Communications or public affairs 6 37 4 34 19 0 0 43 53 27
2019 Science and technology 10 62 11 6 11 0 0 72 17 11
2019 Administration and operations 30 26 12 23 9 0 0 56 32 46
2019 Human resources 20 26 20 20 7 7 0 50 28 15
2019 Financial management 9 25 38 19 10 0 0 34 29 11
2019 Information technology 25 27 16 10 22 0 0 52 32 33
2019 Evaluation 18 17 0 22 29 0 13 41 59 11
2019 Policy 18 27 5 0 46 5 0 47 48 24
2019 Project management 11 51 21 9 8 0 0 62 17 54
2019 None of the above 9 22 24 16 19 8 2 35 39 27
2018 Client contact centre 29 19 28 9 15 0 0 48 24 16
2018 Communications or public affairs 21 28 10 17 15 4 6 54 35 37
2018 Administration and operations 14 16 13 27 24 4 1 31 55 51
2018 Human resources 10 24 17 18 21 7 4 38 43 19
2018 Financial management 14 27 27 10 21 0 0 41 32 20
2018 Information technology 27 19 16 27 11 0 0 46 38 26
2018 Evaluation 34 14 32 20 0 0 0 48 20 11
2018 Data sciences 59 12 29 0 0 0 0 71 0 12
2018 Policy 15 35 18 17 15 0 0 50 31 32
2018 Project management 15 34 16 19 15 0 0 50 34 54
2018 None of the above 10 15 16 40 13 0 6 27 57 24

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 46 13 6 0 0 0 81 6 15
2022 Communications or public affairs 35 53 9 3 0 0 0 88 3 30
2022 Science and technology 47 39 14 0 0 0 0 86 0 20
2022 Administration and operations 30 54 3 9 0 4 0 88 9 65
2022 Human resources 45 36 9 0 10 0 0 81 10 20
2022 Financial management 6 72 11 11 0 0 0 78 11 15
2022 Information technology 49 31 4 12 4 0 0 80 16 20
2022 Data sciences 22 70 0 0 0 8 0 100 0 10
2022 Policy 24 39 26 5 4 2 0 64 9 45
2022 Project management 37 38 14 8 3 0 0 74 12 75
2022 None of the above 39 49 13 0 0 0 0 87 0 20
2020 Client contact centre 54 32 14 0 0 0 0 86 0 15
2020 Communications or public affairs 37 41 14 4 0 4 0 81 4 28
2020 Science and technology 31 53 9 7 0 0 0 85 7 13
2020 Administration and operations 29 42 15 6 5 3 0 73 11 65
2020 Human resources 50 30 5 5 5 0 5 84 11 20
2020 Financial management 6 89 0 6 0 0 0 94 6 14
2020 Information management 62 17 10 10 0 0 0 80 10 11
2020 Information technology 44 34 8 6 8 0 0 78 14 36
2020 Evaluation 41 34 25 0 0 0 0 75 0 12
2020 Policy 23 42 25 0 6 3 0 68 6 31
2020 Project management 18 56 19 7 0 0 0 75 7 64
2020 None of the above 28 54 3 10 2 3 0 84 13 34
2019 Communications or public affairs 22 50 16 0 0 12 0 82 0 27
2019 Science and technology 6 55 32 6 0 0 0 61 6 11
2019 Administration and operations 24 34 22 16 0 4 0 60 16 46
2019 Human resources 40 20 20 13 7 0 0 60 20 15
2019 Financial management 18 34 29 10 10 0 0 52 19 11
2019 Information technology 27 41 21 2 7 2 0 70 9 34
2019 Evaluation 0 78 11 11 0 0 0 78 11 11
2019 Policy 13 40 17 22 8 0 0 53 30 24
2019 Project management 19 54 12 8 2 5 0 76 11 53
2019 None of the above 17 42 28 2 6 4 0 61 9 27
2018 Client contact centre 29 24 47 0 0 0 0 53 0 16
2018 Communications or public affairs 24 39 26 7 0 3 0 66 8 38
2018 Administration and operations 17 42 22 14 5 0 0 59 19 51
2018 Human resources 24 28 27 10 10 0 0 52 21 19
2018 Financial management 24 31 37 0 7 0 0 55 7 20
2018 Information technology 35 38 6 8 5 8 0 79 14 26
2018 Evaluation 20 41 20 20 0 0 0 61 20 11
2018 Data sciences 21 67 0 12 0 0 0 88 12 12
2018 Policy 20 53 17 0 6 4 0 76 7 31
2018 Project management 13 50 26 5 1 4 0 66 7 54
2018 None of the above 16 25 37 6 10 0 6 43 17 24

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 52 42 7 0 0 0 0 93 0 15
2022 Communications or public affairs 45 47 8 0 0 0 0 92 0 30
2022 Science and technology 47 37 16 0 0 0 0 84 0 20
2022 Administration and operations 52 35 7 4 0 1 0 88 4 65
2022 Human resources 27 50 8 10 5 0 0 77 15 20
2022 Financial management 22 55 12 11 0 0 0 77 11 15
2022 Information technology 55 37 4 4 0 0 0 91 4 20
2022 Data sciences 30 41 0 21 0 8 0 77 23 10
2022 Policy 32 47 12 4 4 0 0 79 8 45
2022 Project management 44 40 6 8 1 1 0 85 9 75
2022 None of the above 53 24 18 5 0 0 0 77 5 20
2020 Client contact centre 54 32 0 0 0 14 0 100 0 15
2020 Communications or public affairs 39 40 14 4 4 0 0 78 8 28
2020 Science and technology 25 55 20 0 0 0 0 80 0 13
2020 Administration and operations 41 29 20 5 3 3 0 72 8 63
2020 Human resources 50 40 0 5 5 0 0 90 10 20
2020 Financial management 8 70 17 6 0 0 0 77 6 13
2020 Information management 80 20 0 0 0 0 0 100 0 11
2020 Information technology 57 25 8 7 3 0 0 81 10 36
2020 Evaluation 32 44 16 9 0 0 0 75 9 12
2020 Policy 27 39 16 7 9 3 0 68 16 31
2020 Project management 24 64 11 2 0 0 0 88 2 64
2020 None of the above 37 41 19 3 0 0 0 78 3 33
2019 Communications or public affairs 21 68 0 8 4 0 0 88 12 27
2019 Science and technology 17 34 11 39 0 0 0 51 39 11
2019 Administration and operations 39 30 16 13 0 3 0 71 13 46
2019 Human resources 50 21 14 14 0 0 0 71 14 14
2019 Financial management 18 72 10 0 0 0 0 90 0 11
2019 Information technology 48 35 5 7 5 0 0 83 12 34
2019 Evaluation 13 75 0 0 11 0 0 89 11 11
2019 Policy 18 46 22 5 0 9 0 70 5 24
2019 Project management 44 34 11 8 3 0 0 78 11 54
2019 None of the above 27 53 16 0 4 0 0 80 4 27
2018 Client contact centre 48 47 5 0 0 0 0 95 0 16
2018 Communications or public affairs 46 39 9 6 0 0 0 85 6 38
2018 Administration and operations 43 41 8 4 3 1 0 85 7 50
2018 Human resources 47 36 17 0 0 0 0 83 0 19
2018 Financial management 48 34 7 0 7 4 0 85 8 20
2018 Information technology 61 25 14 0 0 0 0 86 0 24
2018 Evaluation 46 41 0 0 12 0 0 88 12 11
2018 Data sciences 55 27 12 0 6 0 0 82 6 12
2018 Policy 26 51 14 8 0 0 0 77 8 32
2018 Project management 47 36 13 2 2 0 0 82 4 52
2018 None of the above 44 38 12 0 6 0 0 81 6 25

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 48 0 0 0 9 0 100 0 15
2022 Communications or public affairs 47 39 9 5 0 0 0 86 5 30
2022 Science and technology 16 68 5 6 5 0 0 84 11 20
2022 Administration and operations 43 36 10 6 0 5 0 83 6 65
2022 Human resources 27 26 14 15 14 4 0 56 30 20
2022 Financial management 26 25 36 0 0 13 0 59 0 15
2022 Information technology 48 48 4 0 0 0 0 96 0 20
2022 Data sciences 30 25 17 11 9 8 0 60 22 10
2022 Policy 14 45 16 14 6 5 0 63 21 45
2022 Project management 30 42 13 9 2 4 0 75 12 75
2022 None of the above 48 23 14 10 0 4 0 75 11 20
2020 Client contact centre 55 40 0 0 5 0 0 95 5 15
2020 Communications or public affairs 42 36 14 4 0 3 0 81 4 28
2020 Science and technology 33 47 7 7 7 0 0 80 13 13
2020 Administration and operations 28 38 22 6 3 3 0 68 9 64
2020 Human resources 52 33 10 0 5 0 0 84 5 20
2020 Financial management 15 43 29 6 0 8 0 63 6 14
2020 Information management 72 28 0 0 0 0 0 100 0 11
2020 Information technology 61 29 8 2 0 0 0 89 2 35
2020 Evaluation 27 43 10 19 0 0 0 71 19 11
2020 Policy 7 25 29 13 9 16 0 38 27 31
2020 Project management 21 50 13 11 2 3 0 73 13 64
2020 None of the above 36 38 17 9 0 0 0 74 9 34
2019 Communications or public affairs 32 56 0 4 4 4 0 92 8 27
2019 Science and technology 17 39 23 21 0 0 0 55 21 11
2019 Administration and operations 39 38 11 10 0 3 0 79 10 45
2019 Human resources 27 46 20 0 7 0 0 73 7 15
2019 Financial management 19 62 19 0 0 0 0 81 0 11
2019 Information technology 49 38 7 0 2 3 0 91 2 34
2019 Evaluation 36 46 11 0 0 7 0 88 0 11
2019 Policy 31 27 25 5 5 8 0 62 11 24
2019 Project management 41 34 15 7 0 3 0 77 7 55
2019 None of the above 53 23 17 0 4 3 0 78 4 26
2018 Client contact centre 39 42 14 5 0 0 0 81 5 16
2018 Communications or public affairs 45 48 2 4 0 2 0 94 4 38
2018 Administration and operations 40 39 12 3 3 4 0 82 5 50
2018 Human resources 37 46 17 0 0 0 0 83 0 19
2018 Financial management 55 31 4 0 4 7 0 92 4 20
2018 Information technology 64 36 0 0 0 0 0 100 0 24
2018 Evaluation 46 41 0 0 12 0 0 88 12 11
2018 Data sciences 49 33 12 0 6 0 0 82 6 12
2018 Policy 20 45 21 10 0 4 0 67 11 32
2018 Project management 52 24 21 0 2 0 0 76 2 53
2018 None of the above 36 30 18 3 6 6 0 71 10 25

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 9 22 13 6 21 0 48 24 15
2022 Communications or public affairs 43 25 18 5 0 9 0 75 6 30
2022 Science and technology 21 16 52 0 0 10 0 42 0 20
2022 Administration and operations 38 28 24 5 1 5 0 69 6 65
2022 Human resources 9 25 37 18 5 6 0 36 25 20
2022 Financial management 10 35 19 17 0 19 0 56 20 15
2022 Information technology 44 20 14 6 0 15 0 76 7 20
2022 Data sciences 30 22 27 9 11 0 0 52 21 10
2022 Policy 25 11 42 16 2 5 0 37 19 45
2022 Project management 27 29 27 6 4 8 0 61 10 75
2022 None of the above 29 4 39 5 5 13 6 41 12 20
2020 Client contact centre 47 26 7 0 5 14 0 86 6 15
2020 Communications or public affairs 42 40 13 4 0 0 0 83 4 28
2020 Science and technology 42 20 25 7 7 0 0 62 13 13
2020 Administration and operations 28 31 20 7 6 8 0 64 15 65
2020 Human resources 31 34 14 10 5 5 0 69 16 20
2020 Financial management 15 44 20 13 0 8 0 64 14 14
2020 Information management 72 17 10 0 0 0 0 90 0 11
2020 Information technology 52 22 20 5 0 0 0 75 5 36
2020 Evaluation 16 22 9 17 16 19 0 47 41 12
2020 Policy 10 23 18 20 16 13 0 38 41 31
2020 Project management 21 40 18 10 2 10 0 68 13 63
2020 None of the above 27 32 19 10 3 9 0 64 15 34

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 38 27 6 13 6 0 9 72 21 15
2022 Communications or public affairs 39 32 6 2 3 12 6 86 6 30
2022 Science and technology 35 53 6 0 0 6 0 94 0 20
2022 Administration and operations 46 34 9 1 2 8 0 87 3 65
2022 Human resources 49 32 9 5 0 0 4 85 6 20
2022 Financial management 40 6 12 6 11 13 13 61 22 15
2022 Information technology 58 21 7 6 4 4 0 82 11 20
2022 Data sciences 37 35 0 9 19 0 0 72 28 10
2022 Policy 32 30 10 14 8 5 0 66 24 45
2022 Project management 40 36 4 13 4 1 3 79 18 75
2022 None of the above 55 14 14 4 0 5 8 79 5 20
2020 Client contact centre 47 26 7 12 7 0 0 73 19 15
2020 Communications or public affairs 48 38 0 11 0 0 4 89 11 28
2020 Science and technology 51 22 0 13 7 7 0 78 22 13
2020 Administration and operations 36 34 14 8 3 5 0 74 11 65
2020 Human resources 53 21 5 5 10 0 5 78 16 20
2020 Financial management 15 51 29 6 0 0 0 66 6 14
2020 Information management 80 10 10 0 0 0 0 90 0 11
2020 Information technology 63 25 6 6 0 0 0 88 6 35
2020 Evaluation 32 25 18 16 0 0 9 62 18 12
2020 Policy 29 28 14 12 10 0 7 61 24 31
2020 Project management 36 41 10 3 3 5 2 83 7 64
2020 None of the above 64 24 12 0 0 0 0 88 0 34

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 6 7 0 0 41 0 46 77 23 15
2022 Communications or public affairs 0 5 0 3 40 8 45 90 10 30
2022 Science and technology 0 0 0 16 46 10 28 100 0 20
2022 Administration and operations 3 2 10 6 43 8 29 76 8 65
2022 Human resources 0 10 21 10 28 0 32 55 14 20
2022 Financial management 0 0 23 6 6 7 58 34 0 15
2022 Information technology 0 6 0 6 53 4 31 91 9 20
2022 Data sciences 0 8 12 0 32 11 37 61 16 10
2022 Policy 5 12 14 16 30 0 24 60 22 45
2022 Project management 4 5 13 5 41 7 25 69 12 75
2022 None of the above 9 5 10 4 44 5 23 66 20 20

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 12 22 7 0 0 60 0 84 0 15
2022 Communications or public affairs 8 27 23 3 3 37 0 55 8 30
2022 Science and technology 5 20 21 6 0 41 6 49 11 20
2022 Administration and operations 12 19 35 2 2 31 0 44 6 65
2022 Human resources 0 9 48 5 5 25 8 13 15 20
2022 Financial management 0 6 27 0 0 67 0 19 0 15
2022 Information technology 20 4 26 4 0 27 18 44 8 20
2022 Data sciences 7 17 36 0 22 18 0 29 27 10
2022 Policy 15 24 8 4 6 42 0 67 18 45
2022 Project management 17 29 22 3 2 26 0 63 8 75
2022 None of the above 23 4 18 5 0 44 6 55 9 20

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 78 22 0 0 0 0 0 100 0 15
2022 Communications or public affairs 66 23 5 5 0 0 0 89 5 30
2022 Science and technology 63 37 0 0 0 0 0 100 0 20
2022 Administration and operations 60 37 1 1 1 0 0 97 2 65
2022 Human resources 54 18 18 10 0 0 0 72 10 20
2022 Financial management 57 32 11 0 0 0 0 89 0 15
2022 Information technology 45 46 9 0 0 0 0 91 0 20
2022 Data sciences 77 23 0 0 0 0 0 100 0 10
2022 Policy 53 40 2 0 4 0 0 93 4 45
2022 Project management 64 26 1 5 4 0 0 89 9 75
2022 None of the above 68 28 4 0 0 0 0 96 0 20
2020 Client contact centre 81 14 5 0 0 0 0 95 0 15
2020 Communications or public affairs 57 35 4 4 0 0 0 92 4 28
2020 Science and technology 69 24 7 0 0 0 0 93 0 13
2020 Administration and operations 56 31 7 3 3 0 0 87 6 64
2020 Human resources 74 16 5 5 0 0 0 90 5 20
2020 Financial management 49 45 6 0 0 0 0 94 0 14
2020 Information management 90 0 10 0 0 0 0 90 0 11
2020 Information technology 68 21 6 5 0 0 0 89 5 36
2020 Evaluation 41 50 0 9 0 0 0 91 9 12
2020 Policy 49 39 7 2 3 0 0 88 6 31
2020 Project management 56 36 8 0 0 0 0 92 0 64
2020 None of the above 55 42 0 3 0 0 0 97 3 33
2019 Communications or public affairs 52 36 12 0 0 0 0 88 0 27
2019 Science and technology 27 45 28 0 0 0 0 72 0 11
2019 Administration and operations 53 35 9 3 0 0 0 89 3 46
2019 Human resources 47 33 13 7 0 0 0 80 7 15
2019 Financial management 37 44 10 10 0 0 0 81 10 11
2019 Information technology 52 36 7 3 2 0 0 88 5 34
2019 Evaluation 20 67 0 13 0 0 0 87 13 10
2019 Policy 26 54 13 8 0 0 0 80 8 24
2019 Project management 59 27 12 2 0 0 0 86 2 55
2019 None of the above 53 32 8 7 0 0 0 85 7 26
2018 Client contact centre 48 52 0 0 0 0 0 100 0 16
2018 Communications or public affairs 64 32 2 2 0 0 0 96 2 38
2018 Administration and operations 48 29 13 5 4 0 0 77 9 50
2018 Human resources 51 39 10 0 0 0 0 90 0 19
2018 Financial management 58 34 0 4 4 0 0 93 7 20
2018 Information technology 52 39 0 9 0 0 0 91 9 24
2018 Evaluation 61 20 7 12 0 0 0 80 12 11
2018 Data sciences 70 18 6 6 0 0 0 88 6 12
2018 Policy 36 53 9 0 2 0 0 89 2 32
2018 Project management 54 36 4 6 0 0 0 90 6 53
2018 None of the above 60 25 9 0 6 0 0 85 6 25

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 29 0 0 0 0 0 100 0 15
2022 Communications or public affairs 64 14 16 6 0 0 0 78 6 30
2022 Science and technology 64 21 15 0 0 0 0 85 0 20
2022 Administration and operations 49 44 3 3 1 0 0 92 4 65
2022 Human resources 36 35 4 10 15 0 0 71 24 20
2022 Financial management 34 37 30 0 0 0 0 70 0 15
2022 Information technology 56 23 13 9 0 0 0 79 9 20
2022 Data sciences 58 31 11 0 0 0 0 89 0 10
2022 Policy 51 32 5 4 6 2 0 85 10 45
2022 Project management 57 28 8 7 1 0 0 84 8 75
2022 None of the above 62 20 10 5 4 0 0 81 9 20
2020 Client contact centre 66 34 0 0 0 0 0 100 0 15
2020 Communications or public affairs 60 33 7 0 0 0 0 93 0 28
2020 Science and technology 38 48 0 13 0 0 0 87 13 13
2020 Administration and operations 52 27 8 5 8 0 0 79 13 64
2020 Human resources 36 54 5 0 5 0 0 90 5 20
2020 Financial management 22 57 15 6 0 0 0 79 6 14
2020 Information management 62 28 10 0 0 0 0 90 0 11
2020 Information technology 65 26 0 6 2 0 0 92 8 35
2020 Evaluation 42 50 0 0 9 0 0 91 9 12
2020 Policy 33 47 3 9 3 0 3 83 13 31
2020 Project management 45 39 11 5 0 0 0 84 5 64
2020 None of the above 46 34 17 0 3 0 0 80 3 34
2019 Communications or public affairs 41 48 4 4 4 0 0 88 8 27
2019 Science and technology 27 28 23 21 0 0 0 55 21 11
2019 Administration and operations 40 31 10 17 3 0 0 71 19 46
2019 Human resources 27 20 40 13 0 0 0 47 13 15
2019 Financial management 19 24 38 10 10 0 0 43 19 11
2019 Information technology 49 23 13 10 5 0 0 72 15 34
2019 Evaluation 25 53 11 11 0 0 0 78 11 11
2019 Policy 28 30 30 10 3 0 0 58 13 24
2019 Project management 37 38 19 4 2 0 0 75 6 54
2019 None of the above 36 28 20 13 4 0 0 63 17 27
2018 Client contact centre 39 23 33 5 0 0 0 62 5 16
2018 Communications or public affairs 49 34 10 7 0 0 0 83 7 38
2018 Administration and operations 23 38 19 11 9 0 0 61 20 49
2018 Human resources 21 42 29 7 0 0 0 64 7 18
2018 Financial management 35 23 31 7 4 0 0 58 11 20
2018 Information technology 44 36 12 9 0 0 0 79 9 24
2018 Evaluation 54 27 20 0 0 0 0 80 0 11
2018 Data sciences 49 33 6 6 6 0 0 82 12 12
2018 Policy 25 31 33 4 6 0 0 57 10 32
2018 Project management 29 26 27 14 3 0 0 55 18 53
2018 None of the above 27 41 22 6 3 0 0 69 10 25

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 72 22 6 0 0 0 0 94 0 15
2022 Communications or public affairs 62 14 20 2 3 0 0 75 5 30
2022 Science and technology 59 26 4 10 0 0 0 85 10 20
2022 Administration and operations 46 47 0 6 1 0 0 92 8 65
2022 Human resources 35 41 4 5 15 0 0 76 20 20
2022 Financial management 44 33 23 0 0 0 0 77 0 15
2022 Information technology 52 27 6 15 0 0 0 79 15 20
2022 Data sciences 49 41 0 9 0 0 0 91 9 10
2022 Policy 45 41 4 4 4 2 0 88 8 45
2022 Project management 52 25 13 7 3 0 0 77 11 75
2022 None of the above 67 14 10 5 4 0 0 81 9 20
2020 Client contact centre 54 39 7 0 0 0 0 93 0 15
2020 Communications or public affairs 61 24 15 0 0 0 0 85 0 28
2020 Science and technology 42 44 7 7 0 0 0 85 7 12
2020 Administration and operations 49 29 8 7 6 0 0 78 13 62
2020 Human resources 40 50 5 0 5 0 0 90 5 20
2020 Financial management 24 70 0 6 0 0 0 94 6 13
2020 Information management 52 38 10 0 0 0 0 90 0 11
2020 Information technology 62 27 3 6 2 0 0 89 8 36
2020 Evaluation 32 59 0 0 9 0 0 91 9 12
2020 Policy 37 41 13 3 6 0 0 78 9 31
2020 Project management 43 46 6 5 0 0 0 89 5 64
2020 None of the above 46 39 12 0 3 0 0 85 3 34
2019 Communications or public affairs 37 48 0 8 4 0 4 88 12 27
2019 Science and technology 17 45 17 21 0 0 0 61 21 11
2019 Administration and operations 39 33 17 9 3 0 0 72 11 46
2019 Human resources 27 26 20 27 0 0 0 53 27 15
2019 Financial management 24 38 19 10 10 0 0 62 19 11
2019 Information technology 42 33 10 7 9 0 0 75 15 34
2019 Evaluation 25 58 7 0 11 0 0 82 11 11
2019 Policy 28 25 25 15 8 0 0 53 23 24
2019 Project management 39 33 23 5 0 0 0 72 5 54
2019 None of the above 36 24 21 11 8 0 0 60 19 26
2018 Client contact centre 39 27 29 5 0 0 0 66 5 16
2018 Communications or public affairs 46 35 6 13 0 0 0 81 13 38
2018 Administration and operations 26 30 23 12 9 0 0 56 21 49
2018 Human resources 10 56 24 10 0 0 0 66 10 19
2018 Financial management 35 27 21 14 4 0 0 62 18 20
2018 Information technology 41 33 12 14 0 0 0 74 14 24
2018 Evaluation 54 34 0 12 0 0 0 88 12 11
2018 Data sciences 55 17 17 6 6 0 0 71 12 12
2018 Policy 23 39 25 6 6 0 0 62 12 32
2018 Project management 30 29 23 17 1 0 0 59 18 52
2018 None of the above 24 48 19 6 3 0 0 72 10 25

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 57 6 19 0 0 9 9 77 0 15
2022 Communications or public affairs 57 15 5 15 5 3 0 74 21 30
2022 Science and technology 47 15 12 21 0 5 0 65 22 20
2022 Administration and operations 45 32 15 6 1 3 0 78 7 65
2022 Human resources 30 28 18 10 15 0 0 58 24 20
2022 Financial management 27 48 24 0 0 0 0 76 0 15
2022 Information technology 52 23 4 4 17 0 0 75 21 20
2022 Data sciences 39 31 22 0 0 8 0 76 0 10
2022 Policy 33 26 15 10 6 8 2 66 18 45
2022 Project management 48 25 12 8 6 1 0 74 14 75
2022 None of the above 67 10 4 14 4 0 0 77 18 20
2020 Client contact centre 43 36 8 13 0 0 0 79 13 14
2020 Communications or public affairs 62 20 3 11 0 4 0 85 12 28
2020 Science and technology 38 15 25 7 7 9 0 58 15 13
2020 Administration and operations 42 22 8 12 9 7 0 69 23 64
2020 Human resources 45 40 0 5 5 5 0 89 11 20
2020 Financial management 22 51 19 0 0 8 0 80 0 14
2020 Information management 52 20 10 10 0 0 7 78 11 11
2020 Information technology 53 34 5 6 2 0 0 87 8 36
2020 Evaluation 32 25 25 9 9 0 0 57 17 12
2020 Policy 27 33 16 10 10 3 0 62 21 30
2020 Project management 44 29 17 6 3 0 0 73 9 64
2020 None of the above 45 21 22 6 5 0 0 67 11 34
2019 Communications or public affairs 33 28 16 16 4 4 0 63 20 27
2019 Science and technology 23 49 17 0 11 0 0 72 11 11
2019 Administration and operations 37 19 12 24 5 1 1 58 30 46
2019 Human resources 20 20 20 33 7 0 0 40 40 15
2019 Financial management 10 28 24 10 29 0 0 38 38 11
2019 Information technology 37 17 23 10 12 2 0 55 22 34
2019 Evaluation 0 29 31 29 11 0 0 29 40 11
2019 Policy 29 10 23 19 19 0 0 39 38 23
2019 Project management 34 22 23 12 7 2 0 57 19 55
2019 None of the above 37 22 16 12 13 0 0 59 25 27
2018 Client contact centre 38 9 24 29 0 0 0 47 29 16
2018 Communications or public affairs 38 22 22 8 3 7 0 64 12 38
2018 Administration and operations 27 25 17 11 15 5 0 55 27 50
2018 Human resources 10 31 17 24 17 0 0 42 41 19
2018 Financial management 21 23 35 18 4 0 0 44 21 20
2018 Information technology 38 33 17 12 0 0 0 71 12 24
2018 Evaluation 34 34 20 0 12 0 0 68 12 11
2018 Data sciences 59 12 12 11 6 0 0 71 17 12
2018 Policy 29 16 35 9 10 0 0 46 19 32
2018 Project management 31 20 30 11 6 2 0 52 17 53
2018 None of the above 15 35 28 9 3 10 0 55 13 25
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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Client contact centre 58 37 6 15
2022 Communications or public affairs 28 54 18 30
2022 Science and technology 15 53 32 20
2022 Administration and operations 44 34 22 65
2022 Human resources 50 31 19 20
2022 Financial management 13 44 43 15
2022 Information technology 41 43 16 20
2022 Data sciences 9 61 29 10
2022 Policy 35 32 33 45
2022 Project management 45 30 25 75
2022 None of the above 28 54 18 20
2020 Client contact centre 27 40 33 15
2020 Communications or public affairs 20 65 15 28
2020 Science and technology 13 32 54 13
2020 Administration and operations 29 42 30 65
2020 Human resources 15 47 38 20
2020 Financial management 0 59 41 14
2020 Information management 20 52 28 11
2020 Information technology 22 52 26 36
2020 Evaluation 43 41 16 12
2020 Policy 25 33 42 31
2020 Project management 40 26 34 64
2020 None of the above 35 35 29 34
2019 Communications or public affairs 19 27 54 27
2019 Science and technology 39 27 34 11
2019 Administration and operations 39 32 30 46
2019 Human resources 27 13 60 15
2019 Financial management 19 28 53 11
2019 Information technology 30 37 33 34
2019 Evaluation 58 18 25 11
2019 Policy 52 30 18 24
2019 Project management 25 28 47 55
2019 None of the above 47 14 38 27
2018 Client contact centre 47 33 20 16
2018 Communications or public affairs 37 36 27 39
2018 Administration and operations 39 22 39 51
2018 Human resources 40 31 28 18
2018 Financial management 29 31 40 20
2018 Information technology 25 40 35 26
2018 Evaluation 7 54 39 11
2018 Data sciences 33 55 12 12
2018 Policy 30 16 54 32
2018 Project management 41 17 41 53
2018 None of the above 13 30 57 25

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Administration and operations 6 57 28 0 3 6 25
2022 Policy 13 17 34 17 11 7 15
2022 Project management 0 40 29 5 15 11 30
2020 Administration and operations 4 34 52 0 4 6 19
2020 Project management 4 49 20 4 15 8 25
2020 None of the above 9 36 56 0 0 0 12
2019 Administration and operations 7 25 40 14 8 7 19
2019 Information technology 0 11 79 0 11 0 10
2019 Policy 9 9 67 9 0 6 12
2019 Project management 0 41 36 16 8 0 14
2019 None of the above 8 44 48 0 0 0 13
2018 Communications or public affairs 14 5 62 0 18 0 14
2018 Administration and operations 10 36 54 0 0 0 19
2018 Policy 8 29 34 16 14 0 10
2018 Project management 0 50 35 5 5 5 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 0 100 15
2022 Human resources 37 63 20
2022 Financial management 0 100 15
2022 Data sciences 0 100 10
2022 Policy 17 83 45
2022 Project management 9 91 75
2020 Administration and operations 7 93 65
2020 Information management 0 100 11
2020 Evaluation 0 100 12
2019 Administration and operations 14 86 46
2019 Human resources 0 100 15
2019 Project management 9 91 55
2018 Administration and operations 18 82 51
2018 Human resources 27 73 19
2018 Financial management 19 81 19
2018 Project management 14 86 53

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Administration and operations 12 15 11 5 0 41 16 61 13 65
2022 Financial management 0 0 6 0 11 60 23 0 66 15
2022 Information technology 30 16 0 0 4 31 19 91 9 20
2022 Data sciences 0 6 0 0 0 68 25 100 0 10
2022 Project management 14 7 10 6 7 45 11 48 30 75
2020 Client contact centre 41 12 12 0 0 14 21 81 0 15
2020 Communications or public affairs 18 14 7 4 4 46 8 69 16 28
2020 Science and technology 9 0 40 15 7 29 0 13 31 13
2020 Administration and operations 13 12 11 5 3 46 10 57 17 65
2020 Human resources 19 20 14 0 10 26 10 62 16 20
2020 Financial management 0 21 13 6 0 53 7 53 14 14
2020 Information management 42 10 10 0 0 38 0 84 0 11
2020 Information technology 37 27 7 3 0 15 11 86 4 36
2020 Evaluation 14 16 9 0 0 52 9 77 0 12
2020 Policy 7 2 7 0 6 65 13 43 27 31
2020 Project management 12 13 20 3 3 41 7 48 12 64
2020 None of the above 11 18 20 5 2 41 2 51 14 34
2019 Communications or public affairs 22 10 32 4 4 20 8 45 11 27
2019 Science and technology 17 11 17 23 11 21 0 35 43 11
2019 Administration and operations 10 8 15 12 1 38 16 38 29 46
2019 Human resources 33 13 0 7 6 40 0 78 22 15
2019 Financial management 19 0 29 0 0 53 0 39 0 11
2019 Information technology 29 10 18 3 2 20 18 62 8 34
2019 Evaluation 13 11 0 11 22 36 7 42 58 11
2019 Policy 0 3 17 10 8 35 28 8 46 24
2019 Project management 9 13 18 2 3 33 22 50 11 55
2019 None of the above 10 12 16 4 0 51 6 53 10 27
2018 Client contact centre 24 19 19 0 0 33 5 69 0 16
2018 Communications or public affairs 16 27 16 11 0 27 3 61 16 39
2018 Administration and operations 9 19 20 15 3 24 10 43 27 50
2018 Human resources 17 38 4 14 0 14 13 75 19 19
2018 Financial management 23 10 18 4 7 27 10 54 18 20
2018 Information technology 26 14 8 3 0 36 13 78 6 26
2018 Evaluation 14 12 14 7 12 27 12 44 32 11
2018 Data sciences 6 0 12 11 0 61 11 21 37 12
2018 Policy 9 9 19 6 6 40 11 35 26 31
2018 Project management 19 4 24 7 1 26 19 42 15 52
2018 None of the above 9 11 13 3 6 42 15 47 23 25

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 13 6 6 0 20 25 78 11 15
2022 Communications or public affairs 60 24 8 3 0 5 0 89 3 30
2022 Science and technology 31 53 10 0 0 6 0 89 0 20
2022 Administration and operations 40 37 15 5 0 3 0 79 5 65
2022 Information technology 44 41 0 4 0 6 4 95 5 20
2022 Policy 24 36 12 6 6 16 0 71 14 45
2022 Project management 34 33 17 7 4 5 0 71 11 75
2022 None of the above 34 19 19 5 0 14 10 69 6 20
2020 Client contact centre 64 15 6 0 0 8 8 93 0 14
2020 Communications or public affairs 28 50 15 0 4 4 0 81 4 28
2020 Science and technology 18 40 36 7 0 0 0 58 7 13
2020 Administration and operations 28 31 20 5 3 13 2 68 8 65
2020 Human resources 39 41 5 5 5 5 0 84 11 20
2020 Financial management 20 23 30 6 0 21 0 55 7 14
2020 Information management 42 40 0 0 0 17 0 100 0 11
2020 Information technology 43 30 15 3 0 9 0 80 3 36
2020 Evaluation 32 44 7 9 0 9 0 83 10 12
2020 Policy 23 29 16 3 6 23 0 68 12 31
2020 Project management 23 36 15 6 2 18 2 72 10 64
2020 None of the above 30 39 22 0 0 6 2 76 0 34
2019 Communications or public affairs 36 40 12 4 4 4 0 80 8 27
2019 Science and technology 38 17 17 17 0 11 0 62 19 11
2019 Administration and operations 28 28 23 14 1 5 1 59 16 46
2019 Human resources 47 27 7 0 0 20 0 92 0 15
2019 Financial management 19 43 19 10 0 10 0 68 11 11
2019 Information technology 60 25 7 3 2 3 0 88 5 34
2019 Evaluation 27 33 18 0 11 11 0 67 13 11
2019 Policy 20 41 12 5 8 14 0 71 15 24
2019 Project management 32 24 15 5 3 21 0 71 10 55
2019 None of the above 21 44 20 0 4 11 0 73 5 27
2018 Client contact centre 25 35 35 0 0 5 0 63 0 15
2018 Communications or public affairs 16 56 18 6 0 3 0 75 6 39
2018 Administration and operations 18 46 15 11 0 8 2 72 12 51
2018 Human resources 47 38 0 7 0 7 0 92 8 18
2018 Financial management 40 36 14 0 4 7 0 81 4 20
2018 Information technology 42 41 6 0 0 11 0 93 0 26
2018 Evaluation 34 34 7 0 12 0 12 78 14 11
2018 Data sciences 11 33 33 6 0 17 0 53 7 12
2018 Policy 28 26 23 7 6 10 0 60 15 31
2018 Project management 30 30 14 6 2 14 3 73 10 52
2018 None of the above 27 26 19 0 3 22 3 70 4 25
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 0 100 15
2022 Science and technology 0 100 20
2022 Financial management 0 100 15
2022 Data sciences 0 100 10
2022 Policy 12 88 45
2022 Project management 13 87 75
2020 Client contact centre 0 100 15
2020 Communications or public affairs 0 100 28
2020 Human resources 0 100 20
2020 Evaluation 0 100 12
2019 Administration and operations 16 84 46
2019 Human resources 0 100 15
2019 Project management 11 89 55
2018 Client contact centre 0 100 16
2018 Administration and operations 14 86 51
2018 Information technology 0 100 26
2018 Data sciences 0 100 12
2018 Policy 0 100 32

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 36 64 10

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 74 26 10

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 8 92 10

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 64 36 10

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 46 54 10

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 37 63 10

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 18 82 10

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 27 73 10

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 10 90 10

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 17 83 10

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 36 64 10

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 46 54 10

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 30 70 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 10 90 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 20 80 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 32 68 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 51 49 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 90 10 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Project management 9 91 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Communications or public affairs 23 3 2 3 0 47 21 84 8 30
2022 Administration and operations 12 17 16 1 0 40 13 64 3 65
2022 Financial management 0 0 17 0 0 71 12 0 0 15
2022 Information technology 26 16 0 4 0 35 19 91 9 20
2022 Data sciences 0 6 0 0 0 85 9 100 0 10
2022 Project management 15 15 7 9 4 43 7 60 26 75
2020 Client contact centre 34 19 12 0 0 21 14 81 0 15
2020 Communications or public affairs 18 10 8 0 0 61 4 78 0 28
2020 Science and technology 16 0 23 13 0 48 0 31 26 13
2020 Administration and operations 16 12 16 0 4 44 7 57 9 65
2020 Human resources 14 20 24 0 5 26 10 53 8 20
2020 Financial management 6 23 21 0 0 43 7 58 0 14
2020 Information management 42 10 20 0 0 28 0 72 0 11
2020 Information technology 38 21 7 3 0 20 11 85 4 36
2020 Evaluation 14 16 9 0 0 62 0 77 0 12
2020 Policy 3 0 12 0 6 68 10 16 27 31
2020 Project management 14 14 20 2 0 42 9 57 3 62
2020 None of the above 6 26 23 0 3 40 2 56 5 34
2019 Communications or public affairs 24 4 24 0 4 39 4 50 7 27
2019 Science and technology 17 11 28 0 11 34 0 42 16 11
2019 Administration and operations 14 6 11 11 4 38 17 42 34 46
2019 Human resources 33 13 20 0 0 33 0 70 0 15
2019 Financial management 19 10 29 0 0 43 0 50 0 11
2019 Information technology 26 16 15 3 2 20 17 67 9 33
2019 Evaluation 13 11 0 0 11 58 7 68 32 11
2019 Policy 0 3 13 10 5 53 17 10 48 24
2019 Project management 10 10 15 4 1 44 16 50 13 55
2019 None of the above 6 12 20 0 2 57 2 45 6 27
2018 Client contact centre 24 14 33 0 0 29 0 54 0 16
2018 Communications or public affairs 22 22 17 4 0 31 5 68 6 38
2018 Administration and operations 17 15 18 9 1 34 6 53 17 51
2018 Human resources 24 38 4 7 0 15 13 86 9 19
2018 Financial management 23 10 22 0 4 37 4 57 6 20
2018 Information technology 29 14 8 0 0 31 18 84 0 26
2018 Evaluation 14 20 14 0 12 27 12 56 21 11
2018 Data sciences 0 12 0 6 0 71 11 67 33 12
2018 Policy 6 2 27 4 0 54 6 21 10 32
2018 Project management 22 11 15 2 1 36 13 64 7 53
2018 None of the above 4 12 11 4 4 52 14 47 21 23

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 36 28 7 6 0 14 9 83 8 15
2022 Communications or public affairs 60 23 11 0 0 5 0 89 0 30
2022 Administration and operations 40 39 16 2 0 2 0 81 2 65
2022 Human resources 28 17 18 5 10 18 4 58 19 20
2022 Financial management 0 47 31 0 0 22 0 61 0 15
2022 Information technology 38 36 6 4 0 11 4 87 5 20
2022 Policy 23 35 14 9 6 13 0 67 17 45
2022 Project management 31 36 16 8 3 6 0 71 12 75
2022 None of the above 38 23 19 5 0 9 6 72 5 20
2020 Client contact centre 59 0 27 0 0 7 7 69 0 15
2020 Communications or public affairs 31 47 12 0 0 10 0 87 0 28
2020 Science and technology 25 32 23 13 7 0 0 57 20 13
2020 Administration and operations 31 30 18 7 1 12 0 70 9 64
2020 Human resources 35 34 21 0 5 5 0 73 5 20
2020 Financial management 20 23 30 6 0 21 0 55 7 14
2020 Information management 42 50 0 0 0 7 0 100 0 11
2020 Information technology 46 32 10 0 0 12 0 89 0 36
2020 Evaluation 32 34 15 9 0 9 0 73 10 12
2020 Policy 20 29 9 7 9 23 3 66 22 31
2020 Project management 24 41 8 6 0 19 2 82 8 64
2020 None of the above 24 44 21 2 6 0 2 70 9 34
2019 Communications or public affairs 36 40 15 0 4 4 0 80 4 27
2019 Science and technology 38 6 34 11 11 0 0 44 21 11
2019 Administration and operations 24 35 21 9 3 4 4 65 12 46
2019 Human resources 47 27 13 0 0 13 0 85 0 15
2019 Financial management 28 28 29 0 0 15 0 66 0 11
2019 Information technology 56 22 10 7 2 3 0 81 9 34
2019 Evaluation 27 40 0 0 11 22 0 86 14 11
2019 Policy 20 26 12 5 5 22 10 68 14 24
2019 Project management 34 28 11 5 1 17 4 78 8 55
2019 None of the above 23 28 28 0 2 19 0 63 3 27
2018 Client contact centre 24 23 38 0 0 15 0 55 0 16
2018 Communications or public affairs 30 43 16 6 0 5 0 77 6 38
2018 Administration and operations 23 40 17 5 0 12 2 74 6 51
2018 Human resources 41 42 10 7 0 0 0 83 7 19
2018 Financial management 40 32 11 0 4 13 0 83 4 20
2018 Information technology 45 35 6 3 0 11 0 90 3 26
2018 Evaluation 41 27 7 0 12 0 12 78 14 11
2018 Data sciences 21 29 27 0 0 23 0 65 0 12
2018 Policy 27 15 21 6 0 31 0 61 9 32
2018 Project management 30 24 14 3 0 25 3 75 5 53
2018 None of the above 26 24 17 0 3 23 7 71 5 24
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 72 19 0 0 0 0 9 100 0 15
2022 Communications or public affairs 46 44 3 0 8 0 0 90 8 30
2022 Science and technology 60 22 0 0 12 0 6 87 13 15
2022 Administration and operations 53 25 15 2 1 0 4 81 3 65
2022 Human resources 63 5 28 0 4 0 0 68 4 20
2022 Financial management 57 26 0 11 6 0 0 83 17 15
2022 Information technology 49 25 4 21 0 0 0 74 21 20
2022 Data sciences 24 43 8 8 11 6 0 71 20 10
2022 Policy 60 25 6 9 0 0 0 85 9 45
2022 Project management 48 21 16 8 4 0 2 71 12 75
2022 None of the above 51 14 20 16 0 0 0 65 16 20
2020 Client contact centre 42 39 19 0 0 0 0 81 0 15
2020 Communications or public affairs 46 37 12 6 0 0 0 82 6 28
2020 Science and technology 47 37 7 9 0 0 0 84 9 13
2020 Administration and operations 49 29 11 6 4 0 2 79 10 64
2020 Human resources 68 16 11 0 5 0 0 84 5 19
2020 Financial management 64 29 8 0 0 0 0 92 0 14
2020 Information management 55 28 17 0 0 0 0 83 0 11
2020 Information technology 57 21 17 3 0 0 2 80 3 36
2020 Evaluation 59 25 16 0 0 0 0 84 0 12
2020 Policy 59 31 10 0 0 0 0 90 0 31
2020 Project management 61 23 8 5 3 0 0 84 8 64
2020 None of the above 61 26 13 0 0 0 0 87 0 34
2019 Communications or public affairs 35 31 23 6 4 0 0 67 10 27
2019 Science and technology 49 23 11 17 0 0 0 72 17 11
2019 Administration and operations 43 44 4 3 3 0 3 90 6 45
2019 Human resources 74 13 7 6 0 0 0 87 6 15
2019 Financial management 48 24 10 19 0 0 0 72 19 11
2019 Information technology 29 25 28 10 7 0 0 55 18 34
2019 Evaluation 40 24 13 11 11 0 0 64 22 11
2019 Policy 52 22 8 10 9 0 0 74 18 24
2019 Project management 45 34 11 7 3 0 0 79 10 55
2019 None of the above 39 24 31 4 0 0 2 64 4 27
2018 Client contact centre 53 28 5 9 0 0 5 85 9 16
2018 Communications or public affairs 42 28 21 5 4 0 0 70 9 39
2018 Administration and operations 54 24 9 8 5 0 0 77 13 49
2018 Human resources 59 21 14 0 7 0 0 79 7 19
2018 Financial management 25 37 14 17 7 0 0 63 23 20
2018 Information technology 33 50 14 3 0 0 0 83 3 25
2018 Evaluation 50 14 22 7 0 0 7 69 8 11
2018 Data sciences 71 12 11 0 6 0 0 83 6 12
2018 Policy 57 26 9 0 6 0 2 84 7 31
2018 Project management 47 25 22 1 2 0 3 74 4 53
2018 None of the above 48 22 9 15 3 0 3 72 18 25

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 19 18 7 6 0 9 66 14 15
2022 Communications or public affairs 13 16 39 11 21 0 0 29 32 30
2022 Science and technology 8 15 28 34 15 0 0 24 49 20
2022 Administration and operations 11 32 23 13 21 0 0 43 34 65
2022 Human resources 19 9 27 40 5 0 0 28 45 20
2022 Financial management 16 13 29 25 17 0 0 29 42 15
2022 Information technology 24 19 23 10 24 0 0 42 35 20
2022 Data sciences 6 67 0 19 7 0 0 74 26 10
2022 Policy 19 25 28 14 14 0 0 44 28 45
2022 Project management 11 37 28 11 14 0 0 48 24 75
2022 None of the above 20 17 28 14 22 0 0 37 35 20
2020 Client contact centre 19 34 19 21 7 0 0 53 28 15
2020 Communications or public affairs 24 12 28 19 18 0 0 36 36 28
2020 Science and technology 0 24 24 43 9 0 0 24 52 12
2020 Administration and operations 17 30 23 11 17 0 2 47 29 65
2020 Human resources 10 19 41 19 10 0 0 30 29 20
2020 Financial management 8 23 36 26 8 0 0 31 34 14
2020 Information management 25 17 30 0 28 0 0 42 28 11
2020 Information technology 24 28 36 7 5 0 0 52 12 36
2020 Evaluation 9 23 25 34 9 0 0 32 42 12
2020 Policy 6 31 28 25 10 0 0 37 35 31
2020 Project management 16 21 27 28 8 0 0 37 36 64
2020 None of the above 14 25 23 12 21 3 0 41 35 34
2019 Communications or public affairs 6 44 30 4 16 0 0 50 20 27
2019 Science and technology 0 28 34 39 0 0 0 28 39 11
2019 Administration and operations 17 31 30 12 10 0 0 48 22 46
2019 Human resources 13 13 40 20 13 0 0 27 33 15
2019 Financial management 19 43 10 19 10 0 0 62 28 11
2019 Information technology 28 29 15 17 12 0 0 57 28 34
2019 Evaluation 13 22 7 25 33 0 0 36 58 11
2019 Policy 15 35 35 8 8 0 0 50 15 24
2019 Project management 11 30 32 23 3 0 0 41 26 54
2019 None of the above 13 14 32 24 17 0 0 27 41 27
2018 Client contact centre 14 19 28 24 15 0 0 33 39 16
2018 Communications or public affairs 13 27 24 28 9 0 0 40 36 39
2018 Administration and operations 7 23 33 23 15 0 0 30 38 49
2018 Human resources 7 4 22 37 31 0 0 10 68 19
2018 Financial management 0 27 37 28 7 0 0 27 36 20
2018 Information technology 19 30 27 14 9 0 0 50 23 25
2018 Evaluation 7 27 32 14 12 0 7 36 29 11
2018 Data sciences 12 33 32 11 12 0 0 45 23 12
2018 Policy 4 17 42 27 9 0 0 22 36 31
2018 Project management 15 25 39 10 11 0 0 41 21 53
2018 None of the above 12 30 27 18 13 0 0 42 31 25

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 58 21 12 0 0 0 9 87 0 15
2022 Communications or public affairs 9 32 32 12 13 3 0 41 26 30
2022 Science and technology 13 21 15 27 17 0 6 37 47 20
2022 Administration and operations 23 24 32 7 14 0 0 47 21 65
2022 Human resources 23 18 26 33 0 0 0 41 33 20
2022 Financial management 22 28 18 20 11 0 0 51 31 15
2022 Information technology 27 35 16 12 10 0 0 62 22 20
2022 Data sciences 16 68 8 0 8 0 0 84 8 10
2022 Policy 24 26 23 12 15 0 0 50 28 45
2022 Project management 23 35 22 7 12 0 0 58 20 75
2022 None of the above 24 18 18 35 5 0 0 42 40 20
2020 Client contact centre 47 7 18 21 7 0 0 55 28 15
2020 Communications or public affairs 28 12 29 17 14 0 0 39 32 28
2020 Science and technology 0 37 34 29 0 0 0 37 29 13
2020 Administration and operations 21 29 26 6 15 0 3 51 22 65
2020 Human resources 16 30 34 5 10 0 5 48 16 20
2020 Financial management 15 15 36 18 8 0 8 33 28 14
2020 Information management 42 10 30 0 17 0 0 52 17 11
2020 Information technology 29 37 16 16 2 0 0 66 18 36
2020 Evaluation 32 16 25 27 0 0 0 48 27 12
2020 Policy 12 24 22 26 15 0 0 36 42 31
2020 Project management 19 37 22 14 8 0 0 56 22 63
2020 None of the above 14 21 39 14 8 3 0 37 23 34
2019 Communications or public affairs 6 48 22 12 12 0 0 54 24 27
2019 Science and technology 0 45 27 28 0 0 0 45 28 11
2019 Administration and operations 28 31 15 15 10 0 0 59 25 46
2019 Human resources 20 26 20 26 7 0 0 47 33 15
2019 Financial management 19 24 28 19 10 0 0 43 29 11
2019 Information technology 27 27 25 16 5 0 0 54 21 34
2019 Evaluation 7 36 0 25 33 0 0 42 58 11
2019 Policy 13 38 20 13 17 0 0 50 30 24
2019 Project management 15 34 32 12 8 0 0 48 20 55
2019 None of the above 11 24 28 18 18 0 0 35 37 27
2018 Client contact centre 14 24 42 15 5 0 0 38 20 16
2018 Communications or public affairs 11 32 27 27 2 0 0 43 29 39
2018 Administration and operations 12 34 22 20 12 0 0 46 32 49
2018 Human resources 7 16 22 21 26 0 7 25 51 18
2018 Financial management 0 40 36 16 9 0 0 40 25 18
2018 Information technology 19 31 28 16 3 0 3 52 20 26
2018 Evaluation 7 27 32 14 12 0 7 36 29 11
2018 Data sciences 23 44 11 23 0 0 0 67 23 12
2018 Policy 4 40 37 6 13 0 0 44 19 32
2018 Project management 14 36 28 14 8 0 0 50 22 53
2018 None of the above 18 33 19 27 3 0 0 51 31 25

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 21 21 19 17 12 0 10 47 32 15
2022 Communications or public affairs 17 22 21 18 21 0 0 40 39 30
2022 Science and technology 13 5 21 22 39 0 0 18 61 20
2022 Administration and operations 21 23 21 13 21 0 0 45 34 65
2022 Human resources 14 14 33 16 23 0 0 28 39 20
2022 Financial management 22 30 25 7 17 0 0 52 23 15
2022 Information technology 12 46 8 4 30 0 0 58 34 20
2022 Data sciences 22 34 18 0 26 0 0 56 26 10
2022 Policy 21 22 24 13 20 0 0 43 32 45
2022 Project management 14 29 25 17 16 0 0 43 32 75
2022 None of the above 30 19 26 9 15 0 0 49 24 20
2020 Client contact centre 26 40 5 21 7 0 0 66 28 15
2020 Communications or public affairs 24 19 27 15 14 0 0 43 30 28
2020 Science and technology 7 23 25 46 0 0 0 29 46 13
2020 Administration and operations 26 29 19 9 15 0 3 56 25 65
2020 Human resources 10 24 26 19 15 0 5 37 36 20
2020 Financial management 17 56 8 14 6 0 0 72 20 13
2020 Information management 35 20 17 10 17 0 0 55 28 11
2020 Information technology 9 40 28 20 3 0 0 49 23 35
2020 Evaluation 16 16 41 18 9 0 0 32 27 12
2020 Policy 6 24 28 27 15 0 0 30 42 31
2020 Project management 21 14 30 22 13 0 0 35 35 64
2020 None of the above 20 15 19 30 16 0 0 35 46 34
2019 Communications or public affairs 20 26 21 18 12 4 0 48 31 27
2019 Science and technology 0 34 38 17 11 0 0 34 28 11
2019 Administration and operations 29 25 17 14 12 0 3 55 27 46
2019 Human resources 40 7 13 20 20 0 0 47 40 15
2019 Financial management 19 19 43 10 10 0 0 38 19 11
2019 Information technology 24 18 23 25 10 0 0 42 35 34
2019 Evaluation 0 19 7 55 19 0 0 19 74 10
2019 Policy 17 30 32 13 8 0 0 48 20 24
2019 Project management 17 28 26 17 13 0 0 44 30 55
2019 None of the above 10 6 28 28 21 6 0 18 52 27
2018 Client contact centre 14 19 23 24 20 0 0 33 44 16
2018 Communications or public affairs 27 28 23 12 11 0 0 54 23 39
2018 Administration and operations 16 22 12 31 18 3 0 39 49 49
2018 Human resources 10 4 31 24 31 0 0 14 55 19
2018 Financial management 0 21 53 11 7 0 7 23 20 20
2018 Information technology 17 39 14 18 9 0 3 58 28 26
2018 Evaluation 7 34 20 20 12 0 7 44 35 11
2018 Data sciences 23 17 38 12 11 0 0 39 23 12
2018 Policy 10 36 28 17 9 0 0 46 26 32
2018 Project management 10 32 14 29 14 1 0 42 43 53
2018 None of the above 12 12 36 24 10 0 6 26 36 25

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 58 33 0 0 0 0 9 100 0 15
2022 Communications or public affairs 46 14 25 3 13 0 0 59 16 30
2022 Science and technology 18 43 6 22 11 0 0 61 33 20
2022 Administration and operations 38 26 16 9 10 0 1 65 19 65
2022 Human resources 36 19 22 15 0 0 8 59 16 20
2022 Financial management 22 35 19 12 11 0 0 58 23 15
2022 Information technology 41 26 10 4 9 0 11 75 14 20
2022 Data sciences 56 20 8 17 0 0 0 76 17 10
2022 Policy 41 27 12 6 12 0 2 69 18 45
2022 Project management 41 28 17 7 6 1 1 70 13 75
2022 None of the above 32 34 18 10 5 0 0 66 16 20
2020 Client contact centre 58 8 27 0 8 0 0 65 8 14
2020 Communications or public affairs 40 21 18 7 15 0 0 61 21 28
2020 Science and technology 20 16 24 40 0 0 0 36 40 13
2020 Administration and operations 41 26 11 13 7 0 3 69 20 64
2020 Human resources 48 32 9 5 0 0 5 85 5 19
2020 Financial management 8 43 15 20 13 0 0 51 34 14
2020 Information management 42 40 0 10 7 0 0 83 17 11
2020 Information technology 41 28 19 8 2 0 2 70 10 36
2020 Evaluation 32 7 34 27 0 0 0 39 27 12
2020 Policy 23 39 16 16 6 0 0 63 22 31
2020 Project management 29 24 20 20 6 0 0 53 26 64
2020 None of the above 20 33 13 12 19 3 0 55 31 34
2019 Communications or public affairs 35 27 16 14 8 0 0 62 22 27
2019 Science and technology 21 28 40 11 0 0 0 49 11 11
2019 Administration and operations 37 32 13 7 9 0 1 70 17 46
2019 Human resources 27 33 13 0 13 0 13 69 15 15
2019 Financial management 38 34 9 10 10 0 0 72 19 11
2019 Information technology 45 25 20 6 0 0 3 73 6 34
2019 Evaluation 40 7 7 7 37 0 0 48 45 10
2019 Policy 35 40 5 10 11 0 0 75 20 24
2019 Project management 26 45 16 7 4 0 2 73 11 55
2019 None of the above 25 28 16 14 14 2 0 55 29 27
2018 Client contact centre 28 27 10 25 5 0 5 57 32 16
2018 Communications or public affairs 39 22 24 7 7 0 2 62 14 39
2018 Administration and operations 33 24 23 7 8 0 5 61 15 49
2018 Human resources 17 11 44 10 17 0 0 28 27 19
2018 Financial management 27 34 11 8 4 0 17 73 14 20
2018 Information technology 24 37 19 9 0 0 11 69 10 26
2018 Evaluation 41 32 7 20 0 0 0 73 20 11
2018 Data sciences 67 21 12 0 0 0 0 88 0 12
2018 Policy 32 27 32 2 7 0 0 59 9 31
2018 Project management 35 30 14 12 9 0 0 65 21 53
2018 None of the above 27 27 28 12 6 0 0 53 19 25

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 31 6 0 0 0 9 93 0 15
2022 Communications or public affairs 28 21 27 9 13 3 0 49 23 30
2022 Science and technology 19 36 6 15 17 0 6 59 34 20
2022 Administration and operations 43 21 14 12 10 0 0 64 22 65
2022 Human resources 36 21 29 9 4 0 0 58 14 20
2022 Financial management 35 28 19 7 11 0 0 63 18 15
2022 Information technology 44 25 20 6 4 0 0 69 10 20
2022 Data sciences 41 32 19 7 0 0 0 74 7 10
2022 Policy 35 23 16 10 16 0 0 58 25 45
2022 Project management 30 32 17 8 11 0 1 63 20 75
2022 None of the above 48 23 4 10 15 0 0 71 24 20
2020 Client contact centre 21 45 14 12 7 0 0 67 19 15
2020 Communications or public affairs 41 21 21 7 11 0 0 62 17 28
2020 Science and technology 10 16 24 31 19 0 0 26 50 12
2020 Administration and operations 21 40 14 14 11 0 0 61 25 64
2020 Human resources 40 26 16 9 10 0 0 66 19 20
2020 Financial management 8 21 36 36 0 0 0 29 36 14
2020 Information management 25 28 40 0 7 0 0 52 7 11
2020 Information technology 42 22 18 14 2 2 0 66 16 36
2020 Evaluation 30 18 34 9 9 0 0 48 18 12
2020 Policy 20 29 22 12 13 3 0 51 26 31
2020 Project management 16 36 23 14 11 0 0 52 25 64
2020 None of the above 20 24 32 11 13 0 0 44 24 34
2019 Communications or public affairs 31 37 12 11 8 0 0 69 19 26
2019 Science and technology 0 28 61 11 0 0 0 28 11 11
2019 Administration and operations 34 28 21 9 8 0 0 62 17 45
2019 Human resources 20 47 20 0 13 0 0 67 13 15
2019 Financial management 19 43 19 19 0 0 0 62 19 11
2019 Information technology 38 32 20 3 7 0 0 70 10 34
2019 Evaluation 25 34 25 7 11 0 0 58 17 11
2019 Policy 23 47 15 5 11 0 0 70 15 24
2019 Project management 21 39 26 8 6 0 0 60 14 55
2019 None of the above 15 12 28 20 25 0 0 27 45 27
2018 Client contact centre 10 41 24 20 5 0 0 51 25 16
2018 Communications or public affairs 26 23 23 19 9 0 0 49 28 39
2018 Administration and operations 22 32 24 14 5 0 3 56 19 49
2018 Human resources 13 24 22 10 24 0 7 40 36 19
2018 Financial management 4 41 27 14 14 0 0 45 28 20
2018 Information technology 43 27 14 5 11 0 0 70 16 26
2018 Evaluation 7 34 37 22 0 0 0 41 22 11
2018 Data sciences 50 23 17 11 0 0 0 73 11 12
2018 Policy 27 31 22 13 7 0 0 58 20 32
2018 Project management 28 28 22 7 16 0 0 56 22 52
2018 None of the above 32 27 19 12 10 0 0 60 22 25

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 20 6 0 0 0 9 93 0 15
2022 Communications or public affairs 32 31 34 0 3 0 0 63 3 30
2022 Science and technology 19 38 27 5 5 0 6 60 11 20
2022 Administration and operations 32 29 21 14 4 0 0 61 19 65
2022 Human resources 31 22 23 10 15 0 0 53 24 20
2022 Financial management 39 24 12 13 11 0 0 63 24 15
2022 Information technology 44 25 16 10 0 4 0 72 11 20
2022 Data sciences 29 63 0 0 0 0 8 100 0 10
2022 Policy 34 32 16 8 10 0 0 66 18 45
2022 Project management 25 35 25 9 3 0 2 61 13 75
2022 None of the above 40 26 21 9 5 0 0 65 14 20
2020 Client contact centre 47 46 0 0 0 7 0 100 0 15
2020 Communications or public affairs 40 40 10 10 0 0 0 80 10 28
2020 Science and technology 37 15 24 24 0 0 0 52 24 12
2020 Administration and operations 31 29 18 14 6 0 2 61 20 65
2020 Human resources 36 53 5 0 5 0 0 90 5 20
2020 Financial management 22 50 15 8 6 0 0 72 13 14
2020 Information management 60 30 10 0 0 0 0 90 0 11
2020 Information technology 44 18 31 0 2 2 2 65 2 36
2020 Evaluation 25 15 50 0 9 0 0 41 9 12
2020 Policy 29 16 32 13 9 0 0 46 23 31
2020 Project management 28 34 31 3 2 0 2 64 4 64
2020 None of the above 35 27 21 9 5 3 0 64 14 34
2019 Communications or public affairs 14 42 28 12 0 4 0 59 12 27
2019 Science and technology 17 38 28 17 0 0 0 55 17 11
2019 Administration and operations 30 40 14 8 8 0 0 70 16 46
2019 Human resources 47 13 13 13 7 0 7 64 21 15
2019 Financial management 19 38 25 0 19 0 0 56 19 11
2019 Information technology 27 27 35 7 5 0 0 53 12 34
2019 Evaluation 18 13 58 0 11 0 0 31 11 11
2019 Policy 15 21 41 14 8 0 0 36 22 24
2019 Project management 19 39 25 13 4 0 0 58 17 55
2019 None of the above 15 40 33 4 4 0 4 57 8 27
2018 Client contact centre 47 38 10 5 0 0 0 85 5 16
2018 Communications or public affairs 18 37 20 18 4 3 0 57 22 39
2018 Administration and operations 14 28 36 15 3 2 1 44 19 51
2018 Human resources 10 30 24 14 21 0 0 41 35 19
2018 Financial management 23 15 41 7 14 0 0 38 21 20
2018 Information technology 27 43 20 5 0 0 5 74 5 26
2018 Evaluation 14 32 39 14 0 0 0 46 14 11
2018 Data sciences 29 53 0 18 0 0 0 82 18 11
2018 Policy 19 29 42 4 6 0 0 48 10 32
2018 Project management 20 47 26 5 2 0 0 67 8 54
2018 None of the above 19 23 31 13 3 0 11 47 18 25

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 25 7 6 0 0 9 86 7 15
2022 Communications or public affairs 28 22 19 10 20 0 0 51 30 30
2022 Science and technology 8 21 25 23 16 0 6 32 42 20
2022 Administration and operations 31 36 14 4 15 0 0 67 19 65
2022 Human resources 10 16 46 14 15 0 0 26 28 20
2022 Financial management 26 25 19 13 17 0 0 51 30 15
2022 Information technology 33 20 32 10 4 0 0 53 15 20
2022 Data sciences 29 45 16 9 0 0 0 75 9 10
2022 Policy 20 28 26 17 10 0 0 47 27 45
2022 Project management 11 38 18 19 10 0 4 51 30 75
2022 None of the above 29 26 20 26 0 0 0 55 26 20
2020 Client contact centre 55 12 19 7 7 0 0 66 14 15
2020 Communications or public affairs 42 20 24 12 3 0 0 62 14 28
2020 Science and technology 10 17 39 24 9 0 0 28 34 12
2020 Administration and operations 21 35 14 20 7 0 3 58 28 64
2020 Human resources 21 14 41 14 10 0 0 35 24 20
2020 Financial management 8 48 22 16 6 0 0 56 22 13
2020 Information management 35 25 30 10 0 0 0 60 10 11
2020 Information technology 28 31 25 12 2 2 0 60 14 35
2020 Evaluation 16 16 27 40 0 0 0 32 40 12
2020 Policy 12 23 26 23 16 0 0 36 39 31
2020 Project management 18 33 34 11 5 0 0 51 16 64
2020 None of the above 20 23 33 12 8 3 0 45 20 34
2019 Communications or public affairs 8 32 44 8 8 0 0 40 16 27
2019 Science and technology 23 21 49 6 0 0 0 44 6 11
2019 Administration and operations 22 35 26 14 4 0 0 56 18 46
2019 Human resources 7 13 20 40 13 0 7 22 57 15
2019 Financial management 31 21 27 11 11 0 0 52 21 10
2019 Information technology 27 23 23 23 4 0 0 50 26 34
2019 Evaluation 25 0 22 42 11 0 0 25 53 11
2019 Policy 20 15 27 29 9 0 0 36 38 24
2019 Project management 10 34 30 15 11 0 0 45 26 55
2019 None of the above 11 28 27 26 4 0 4 41 32 27
2018 Client contact centre 28 34 33 5 0 0 0 62 5 16
2018 Communications or public affairs 12 34 20 24 11 0 0 46 34 39
2018 Administration and operations 14 26 23 26 11 0 0 40 37 51
2018 Human resources 7 21 38 18 17 0 0 27 35 19
2018 Financial management 13 35 28 17 7 0 0 48 24 20
2018 Information technology 14 45 15 16 0 5 5 66 18 26
2018 Evaluation 14 27 39 12 7 0 0 41 20 11
2018 Data sciences 35 29 0 29 6 0 0 65 35 11
2018 Policy 10 30 27 19 14 0 0 40 34 32
2018 Project management 11 38 27 19 5 0 0 48 25 54
2018 None of the above 18 24 30 13 10 0 6 44 24 25

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 73 11 0 6 0 0 9 93 7 15
2022 Communications or public affairs 48 16 16 5 15 0 0 64 20 30
2022 Science and technology 25 33 32 5 6 0 0 58 10 20
2022 Administration and operations 33 43 8 9 8 0 0 76 16 65
2022 Human resources 20 37 14 14 15 0 0 57 29 20
2022 Financial management 39 19 12 19 11 0 0 58 30 15
2022 Information technology 38 37 16 4 0 4 0 79 4 20
2022 Data sciences 23 60 0 9 8 0 0 83 17 10
2022 Policy 22 40 17 10 11 0 0 62 21 45
2022 Project management 27 39 18 8 7 0 1 67 15 75
2022 None of the above 32 32 27 9 0 0 0 64 9 20
2020 Client contact centre 60 14 12 7 7 0 0 73 14 15
2020 Communications or public affairs 57 26 14 0 3 0 0 83 3 28
2020 Science and technology 10 24 32 34 0 0 0 34 34 12
2020 Administration and operations 29 32 18 11 7 0 3 63 19 65
2020 Human resources 35 36 9 15 5 0 0 71 20 20
2020 Financial management 17 53 16 0 14 0 0 70 14 13
2020 Information management 42 38 0 10 10 0 0 80 20 11
2020 Information technology 44 27 24 3 2 0 0 71 5 36
2020 Evaluation 25 50 7 18 0 0 0 75 18 12
2020 Policy 19 27 25 20 9 0 0 46 29 31
2020 Project management 29 36 22 11 2 0 0 66 12 64
2020 None of the above 26 33 17 16 5 3 0 61 21 34
2019 Communications or public affairs 20 46 22 4 8 0 0 66 12 27
2019 Science and technology 13 49 32 6 0 0 0 61 6 11
2019 Administration and operations 30 36 17 7 10 0 0 66 17 46
2019 Human resources 6 34 27 20 7 0 7 43 28 15
2019 Financial management 28 25 10 28 10 0 0 53 38 11
2019 Information technology 32 22 25 16 5 0 0 54 21 34
2019 Evaluation 0 25 47 11 18 0 0 25 29 11
2019 Policy 5 25 31 34 6 0 0 30 39 24
2019 Project management 13 34 26 13 14 0 0 47 26 55
2019 None of the above 13 34 30 22 0 0 0 47 22 27
2018 Client contact centre 19 67 9 5 0 0 0 86 5 16
2018 Communications or public affairs 21 32 32 11 4 0 0 53 15 39
2018 Administration and operations 20 34 20 23 3 0 0 54 26 50
2018 Human resources 17 10 38 22 7 0 7 29 30 19
2018 Financial management 14 41 24 17 4 0 0 55 21 20
2018 Information technology 28 35 26 11 0 0 0 63 11 25
2018 Evaluation 0 47 31 23 0 0 0 47 23 10
2018 Data sciences 35 23 29 13 0 0 0 58 13 11
2018 Policy 8 31 27 12 21 0 0 40 33 32
2018 Project management 18 38 17 21 5 0 0 56 27 54
2018 None of the above 22 31 25 9 13 0 0 52 23 24

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 26 0 0 0 0 9 100 0 15
2022 Communications or public affairs 55 29 8 3 5 0 0 84 8 30
2022 Science and technology 59 19 6 10 0 0 6 83 10 20
2022 Administration and operations 47 28 10 8 8 0 0 74 16 65
2022 Human resources 39 33 19 0 10 0 0 71 10 20
2022 Financial management 52 25 12 0 11 0 0 77 11 15
2022 Information technology 49 25 16 6 0 0 4 77 6 20
2022 Data sciences 72 21 0 0 0 0 8 100 0 10
2022 Policy 54 32 8 5 0 0 0 86 5 45
2022 Project management 44 30 14 8 3 1 0 74 11 75
2022 None of the above 68 18 14 0 0 0 0 86 0 20
2020 Client contact centre 68 14 5 12 0 0 0 82 12 15
2020 Communications or public affairs 65 21 11 4 0 0 0 86 4 28
2020 Science and technology 54 22 7 7 9 0 0 76 17 12
2020 Administration and operations 46 24 15 3 7 0 5 73 11 65
2020 Human resources 69 31 0 0 0 0 0 100 0 20
2020 Financial management 22 50 22 0 6 0 0 72 6 14
2020 Information management 62 17 10 0 10 0 0 80 10 11
2020 Information technology 42 42 5 3 5 0 2 86 9 35
2020 Evaluation 57 18 16 9 0 0 0 75 9 12
2020 Policy 48 38 4 10 0 0 0 86 10 30
2020 Project management 56 22 12 8 2 0 0 78 10 64
2020 None of the above 60 26 2 12 0 0 0 86 12 34
2019 Communications or public affairs 30 39 19 4 8 0 0 69 12 27
2019 Science and technology 44 28 17 11 0 0 0 72 11 11
2019 Administration and operations 28 36 20 10 6 0 0 64 16 45
2019 Human resources 47 20 13 6 7 0 7 72 14 15
2019 Financial management 38 34 0 19 10 0 0 71 29 11
2019 Information technology 48 22 18 10 2 0 0 70 12 34
2019 Evaluation 36 18 29 0 18 0 0 54 18 11
2019 Policy 34 22 8 25 11 0 0 56 36 24
2019 Project management 37 37 15 6 6 0 0 74 12 55
2019 None of the above 31 22 32 8 6 0 0 53 15 27

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 19 19 6 0 0 9 72 7 15
2022 Communications or public affairs 54 24 16 0 6 0 0 78 6 30
2022 Science and technology 54 29 6 0 10 0 0 83 10 20
2022 Administration and operations 50 16 24 4 3 0 4 68 7 65
2022 Human resources 59 23 18 0 0 0 0 82 0 20
2022 Financial management 58 12 6 14 11 0 0 70 25 15
2022 Information technology 58 31 0 0 6 0 4 93 7 20
2022 Data sciences 57 16 16 0 11 0 0 73 11 10
2022 Policy 36 33 19 4 8 0 0 69 12 45
2022 Project management 51 31 9 4 2 1 1 83 7 75
2022 None of the above 59 22 9 4 5 0 0 82 9 20
2020 Client contact centre 33 36 19 7 5 0 0 69 12 15
2020 Communications or public affairs 42 29 22 4 3 0 0 71 7 28
2020 Science and technology 42 32 19 7 0 0 0 74 7 12
2020 Administration and operations 33 37 19 6 4 0 0 71 10 65
2020 Human resources 26 48 16 11 0 0 0 73 11 19
2020 Financial management 13 43 23 15 6 0 0 56 21 14
2020 Information management 35 45 10 10 0 0 0 80 10 11
2020 Information technology 41 37 14 3 5 0 0 78 8 36
2020 Evaluation 44 16 32 9 0 0 0 60 9 12
2020 Policy 14 40 29 10 4 3 0 56 14 30
2020 Project management 25 33 24 13 5 0 0 58 17 64
2020 None of the above 30 36 17 12 6 0 0 65 18 34

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 68 11 5 0 6 0 9 88 7 15
2022 Communications or public affairs 39 20 12 23 6 0 0 59 28 30
2022 Science and technology 46 27 11 5 12 0 0 72 17 20
2022 Administration and operations 31 42 15 5 4 0 3 75 10 65
2022 Human resources 50 22 9 19 0 0 0 72 19 20
2022 Financial management 34 42 7 7 11 0 0 76 18 15
2022 Information technology 58 15 12 9 6 0 0 73 15 20
2022 Data sciences 21 64 15 0 0 0 0 85 0 10
2022 Policy 27 41 20 10 2 0 0 68 12 45
2022 Project management 39 26 17 11 7 0 0 65 18 75
2022 None of the above 55 17 9 18 0 0 0 72 18 20
2020 Client contact centre 43 36 15 6 0 0 0 79 6 14
2020 Communications or public affairs 38 26 25 8 3 0 0 64 10 28
2020 Science and technology 47 36 17 0 0 0 0 83 0 12
2020 Administration and operations 23 39 23 10 3 0 3 63 14 65
2020 Human resources 40 24 21 15 0 0 0 64 15 20
2020 Financial management 21 36 15 7 13 0 8 62 22 14
2020 Information management 52 20 28 0 0 0 0 72 0 11
2020 Information technology 50 29 15 4 2 0 0 78 7 36
2020 Evaluation 41 16 36 7 0 0 0 57 7 12
2020 Policy 33 29 22 13 3 0 0 62 16 31
2020 Project management 30 39 17 9 5 0 0 69 14 64
2020 None of the above 34 41 17 6 2 0 0 75 8 34
2019 Communications or public affairs 46 27 20 0 8 0 0 73 8 27
2019 Science and technology 34 28 11 28 0 0 0 61 28 11
2019 Administration and operations 35 42 14 7 3 0 0 76 10 46
2019 Human resources 27 13 40 6 7 0 7 43 14 15
2019 Financial management 34 38 19 0 10 0 0 72 10 11
2019 Information technology 32 48 12 3 5 0 0 80 9 33
2019 Evaluation 11 49 11 29 0 0 0 60 29 11
2019 Policy 47 34 14 5 0 0 0 81 5 24
2019 Project management 35 27 24 6 8 0 0 62 14 55
2019 None of the above 31 24 16 14 10 0 4 57 26 27
2018 Client contact centre 32 34 15 14 5 0 0 66 19 16
2018 Communications or public affairs 32 46 14 2 5 0 0 78 7 39
2018 Administration and operations 16 48 22 12 2 0 0 64 14 51
2018 Human resources 20 25 31 17 7 0 0 45 24 19
2018 Financial management 21 28 31 17 4 0 0 49 21 20
2018 Information technology 40 37 15 3 0 0 5 81 3 26
2018 Evaluation 34 59 7 0 0 0 0 93 0 11
2018 Data sciences 29 53 18 0 0 0 0 82 0 11
2018 Policy 27 37 26 4 6 0 0 64 10 32
2018 Project management 43 36 14 4 2 0 0 79 6 53
2018 None of the above 50 12 22 16 0 0 0 62 16 25

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 85 6 0 0 0 0 9 100 0 15
2022 Communications or public affairs 76 19 3 0 3 0 0 94 3 30
2022 Science and technology 56 32 0 0 0 0 12 100 0 20
2022 Administration and operations 65 16 9 0 1 2 7 90 1 65
2022 Human resources 79 8 0 7 0 0 5 92 8 20
2022 Financial management 82 7 0 0 11 0 0 89 11 15
2022 Information technology 61 28 0 0 0 0 11 100 0 20
2022 Data sciences 92 0 0 0 0 8 0 100 0 10
2022 Policy 62 21 14 0 0 0 4 86 0 45
2022 Project management 77 14 2 1 0 1 5 96 1 75
2022 None of the above 82 9 5 0 0 0 5 95 0 20
2020 Client contact centre 73 14 0 5 0 0 7 94 6 15
2020 Communications or public affairs 73 10 4 0 6 0 8 90 6 28
2020 Science and technology 63 15 22 0 0 0 0 78 0 13
2020 Administration and operations 52 31 11 5 2 0 0 83 6 63
2020 Human resources 65 19 16 0 0 0 0 84 0 20
2020 Financial management 50 21 8 21 0 0 0 71 21 14
2020 Information management 62 28 0 10 0 0 0 90 10 11
2020 Information technology 57 24 13 6 0 0 0 81 6 36
2020 Evaluation 43 41 9 7 0 0 0 84 7 12
2020 Policy 45 31 14 11 0 0 0 76 11 30
2020 Project management 59 20 19 2 0 0 0 79 2 64
2020 None of the above 47 33 17 0 0 3 0 82 0 34
2019 Communications or public affairs 60 20 16 0 4 0 0 80 4 27
2019 Science and technology 55 23 21 0 0 0 0 79 0 11
2019 Administration and operations 72 18 5 5 0 0 0 90 5 46
2019 Human resources 54 26 6 0 7 0 7 86 7 15
2019 Financial management 52 29 0 0 0 0 19 100 0 11
2019 Information technology 69 23 7 0 0 0 0 93 0 34
2019 Evaluation 71 11 7 11 0 0 0 82 11 11
2019 Policy 67 22 3 5 3 0 0 89 8 24
2019 Project management 76 11 9 2 0 0 2 89 2 54
2019 None of the above 60 24 8 4 4 0 0 84 8 27
2018 Client contact centre 76 15 0 0 0 0 9 100 0 15
2018 Communications or public affairs 59 30 7 3 0 0 0 89 3 39
2018 Administration and operations 55 31 12 0 2 0 0 85 2 51
2018 Human resources 70 15 4 11 0 0 0 85 11 18
2018 Financial management 63 15 7 11 0 0 4 81 11 19
2018 Information technology 68 16 5 5 0 0 6 89 5 26
2018 Evaluation 86 14 0 0 0 0 0 100 0 11
2018 Data sciences 58 31 0 11 0 0 0 89 11 11
2018 Policy 60 31 2 6 0 0 0 91 6 32
2018 Project management 74 14 4 5 2 0 0 88 7 54
2018 None of the above 66 19 9 3 3 0 0 85 6 25

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 76 6 9 0 0 0 9 91 0 15
2022 Communications or public affairs 72 15 5 0 8 0 0 87 8 30
2022 Science and technology 66 17 12 0 0 0 6 88 0 20
2022 Administration and operations 53 33 7 3 1 0 3 88 5 65
2022 Human resources 72 19 9 0 0 0 0 91 0 20
2022 Financial management 69 7 6 7 11 0 0 76 18 15
2022 Information technology 72 15 0 6 0 0 6 94 6 20
2022 Data sciences 54 46 0 0 0 0 0 100 0 10
2022 Policy 62 30 8 0 0 0 0 92 0 45
2022 Project management 71 16 10 0 1 0 1 89 1 75
2022 None of the above 51 40 9 0 0 0 0 91 0 20
2020 Client contact centre 65 21 14 0 0 0 0 86 0 15
2020 Communications or public affairs 56 34 7 0 3 0 0 90 3 27
2020 Science and technology 45 33 22 0 0 0 0 78 0 13
2020 Administration and operations 37 42 14 3 2 0 2 81 5 65
2020 Human resources 50 35 16 0 0 0 0 84 0 20
2020 Financial management 35 36 8 21 0 0 0 71 21 14
2020 Information management 52 38 10 0 0 0 0 90 0 11
2020 Information technology 62 26 2 5 3 0 2 90 8 36
2020 Evaluation 34 56 9 0 0 0 0 91 0 12
2020 Policy 43 40 17 0 0 0 0 83 0 30
2020 Project management 44 32 17 5 2 0 0 76 7 64
2020 None of the above 35 43 18 3 0 0 0 78 3 34

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 78 6 6 0 0 0 9 93 0 15
2022 Communications or public affairs 84 8 2 0 3 0 2 95 3 30
2022 Science and technology 76 6 0 0 0 0 17 100 0 20
2022 Administration and operations 76 5 5 0 2 3 10 92 2 65
2022 Human resources 85 4 5 0 0 0 5 95 0 20
2022 Financial management 76 7 0 0 11 0 7 88 12 15
2022 Information technology 76 0 6 0 0 0 18 93 0 20
2022 Data sciences 100 0 0 0 0 0 0 100 0 10
2022 Policy 80 5 2 2 0 0 11 95 3 45
2022 Project management 80 10 2 0 0 0 8 98 0 75
2022 None of the above 86 9 0 0 0 0 5 100 0 20
2020 Client contact centre 87 13 0 0 0 0 0 100 0 14
2020 Communications or public affairs 87 10 0 3 0 0 0 97 3 28
2020 Science and technology 87 7 7 0 0 0 0 93 0 13
2020 Administration and operations 76 14 0 6 0 0 5 94 6 65
2020 Human resources 74 10 10 0 0 0 5 89 0 20
2020 Financial management 56 23 8 13 0 0 0 79 13 14
2020 Information management 70 20 0 0 0 0 10 100 0 11
2020 Information technology 82 5 5 0 0 0 8 95 0 36
2020 Evaluation 75 25 0 0 0 0 0 100 0 12
2020 Policy 83 7 0 0 0 3 7 100 0 30
2020 Project management 75 14 6 0 2 2 2 92 2 64
2020 None of the above 83 14 0 0 0 0 2 100 0 34
2019 Communications or public affairs 75 2 4 0 4 0 14 91 5 27
2019 Science and technology 83 6 0 0 0 11 0 100 0 11
2019 Administration and operations 73 9 4 2 0 0 11 93 3 46
2019 Human resources 73 6 0 0 0 0 20 100 0 15
2019 Financial management 53 29 0 0 0 0 19 100 0 11
2019 Information technology 81 9 2 3 2 0 3 93 5 34
2019 Evaluation 71 18 0 11 0 0 0 89 11 11
2019 Policy 82 8 0 0 0 0 11 100 0 24
2019 Project management 83 9 2 0 0 0 6 98 0 55
2019 None of the above 69 8 15 0 0 4 4 84 0 27
2018 Client contact centre 81 5 0 0 0 5 9 100 0 16
2018 Communications or public affairs 79 13 3 0 0 0 5 96 0 39
2018 Administration and operations 69 21 6 0 0 0 4 93 0 51
2018 Human resources 78 8 4 7 0 0 4 89 7 19
2018 Financial management 55 28 0 0 0 0 17 100 0 20
2018 Information technology 86 8 3 0 0 0 3 97 0 26
2018 Evaluation 79 7 7 0 0 0 7 92 0 11
2018 Data sciences 94 6 0 0 0 0 0 100 0 11
2018 Policy 83 11 0 0 0 0 6 100 0 32
2018 Project management 83 10 2 0 0 0 5 98 0 54
2018 None of the above 87 6 6 0 0 0 0 94 0 25

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 85 0 6 0 0 0 9 93 0 15
2022 Communications or public affairs 84 5 8 0 0 0 3 92 0 30
2022 Science and technology 83 6 0 0 0 6 6 100 0 20
2022 Administration and operations 79 5 5 3 0 2 6 91 3 65
2022 Human resources 68 17 10 5 0 0 0 85 5 20
2022 Financial management 76 0 0 18 0 0 7 81 19 15
2022 Information technology 72 0 8 6 0 0 14 83 7 20
2022 Data sciences 72 8 11 0 0 0 9 87 0 10
2022 Policy 78 6 8 0 4 0 3 87 5 45
2022 Project management 71 11 4 2 5 4 3 88 8 75
2022 None of the above 82 4 4 0 10 0 0 86 10 20
2020 Client contact centre 92 8 0 0 0 0 0 100 0 14
2020 Communications or public affairs 93 7 0 0 0 0 0 100 0 28
2020 Science and technology 66 7 27 0 0 0 0 73 0 13
2020 Administration and operations 81 10 2 0 1 0 6 97 1 65
2020 Human resources 79 10 0 0 5 0 5 95 5 20
2020 Financial management 81 11 0 8 0 0 0 92 8 14
2020 Information management 80 20 0 0 0 0 0 100 0 11
2020 Information technology 81 5 0 3 2 3 5 94 6 36
2020 Evaluation 91 9 0 0 0 0 0 100 0 12
2020 Policy 84 10 4 0 0 3 0 96 0 30
2020 Project management 89 6 3 0 0 0 2 97 0 63
2020 None of the above 86 6 6 2 0 0 0 91 2 34
2019 Communications or public affairs 68 9 8 4 0 12 0 86 5 27
2019 Science and technology 83 0 17 0 0 0 0 83 0 11
2019 Administration and operations 76 4 6 11 3 0 0 81 14 46
2019 Human resources 80 13 0 0 0 0 7 100 0 15
2019 Financial management 53 19 0 10 0 0 19 88 12 11
2019 Information technology 86 0 6 3 2 2 0 88 5 34
2019 Evaluation 66 0 11 0 22 0 0 66 22 11
2019 Policy 80 8 9 0 3 0 0 88 3 24
2019 Project management 76 8 8 4 4 0 1 84 8 55
2019 None of the above 74 8 4 8 6 0 0 81 15 27
2018 Client contact centre 86 0 0 0 0 5 9 100 0 16
2018 Communications or public affairs 72 15 2 2 0 2 7 96 2 39
2018 Administration and operations 67 4 9 12 4 0 4 74 16 51
2018 Human resources 76 10 14 0 0 0 0 86 0 19
2018 Financial management 58 8 15 7 7 0 7 70 14 20
2018 Information technology 85 6 3 0 3 0 3 94 3 26
2018 Evaluation 73 0 7 0 12 0 7 79 13 11
2018 Data sciences 74 19 0 0 6 0 0 94 6 11
2018 Policy 88 10 0 2 0 0 0 98 2 32
2018 Project management 72 15 2 3 5 0 2 89 9 54
2018 None of the above 76 3 3 3 9 0 6 84 13 25

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 72 13 6 0 0 0 9 93 0 15
2022 Communications or public affairs 68 23 3 3 3 0 0 91 6 30
2022 Science and technology 58 36 0 0 0 0 6 100 0 20
2022 Administration and operations 64 18 7 5 3 0 3 84 8 65
2022 Human resources 72 13 5 5 5 0 0 86 10 20
2022 Financial management 57 36 0 7 0 0 0 93 7 15
2022 Information technology 72 7 6 4 0 0 11 89 4 20
2022 Data sciences 72 0 11 0 0 8 9 86 0 10
2022 Policy 60 31 7 0 2 0 0 91 2 45
2022 Project management 66 23 6 1 1 2 1 91 3 75
2022 None of the above 81 10 4 0 5 0 0 91 5 20
2020 Client contact centre 93 7 0 0 0 0 0 100 0 15
2020 Communications or public affairs 63 22 12 4 0 0 0 85 4 28
2020 Science and technology 87 7 0 0 0 0 7 100 0 13
2020 Administration and operations 59 25 7 2 3 0 5 88 5 64
2020 Human resources 77 17 0 0 0 0 6 100 0 18
2020 Financial management 71 13 0 8 8 0 0 85 15 14
2020 Information management 65 20 15 0 0 0 0 85 0 11
2020 Information technology 70 22 3 0 2 0 2 95 2 36
2020 Evaluation 66 16 17 0 0 0 0 83 0 12
2020 Policy 77 20 0 0 0 3 0 100 0 30
2020 Project management 79 21 0 0 0 0 0 100 0 64
2020 None of the above 74 17 8 0 0 0 0 92 0 34
2019 Communications or public affairs 58 23 7 4 8 0 0 81 12 26
2019 Science and technology 27 56 17 0 0 0 0 83 0 11
2019 Administration and operations 60 25 11 1 3 0 0 85 4 46
2019 Human resources 60 20 13 0 0 0 7 86 0 15
2019 Financial management 62 0 29 10 0 0 0 62 10 11
2019 Information technology 54 36 6 2 0 0 2 91 2 34
2019 Evaluation 31 18 18 22 11 0 0 49 33 11
2019 Policy 34 48 17 0 0 0 0 83 0 24
2019 Project management 50 26 18 2 4 0 0 76 6 55
2019 None of the above 67 18 10 4 0 0 0 85 4 27
2018 Client contact centre 76 10 0 5 0 0 9 94 6 16
2018 Communications or public affairs 43 30 12 4 9 0 4 75 13 38
2018 Administration and operations 54 23 12 4 7 0 0 77 11 51
2018 Human resources 48 38 7 4 4 0 0 86 8 19
2018 Financial management 44 18 28 7 4 0 0 62 10 20
2018 Information technology 54 29 11 3 0 0 3 86 3 26
2018 Evaluation 41 45 7 7 0 0 0 86 7 11
2018 Data sciences 50 44 0 6 0 0 0 94 6 12
2018 Policy 53 43 4 0 0 0 0 96 0 32
2018 Project management 53 26 16 1 2 0 2 80 3 54
2018 None of the above 66 19 12 0 0 0 3 88 0 25

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 80 5 6 0 0 0 9 93 0 15
2022 Communications or public affairs 60 29 8 0 3 0 0 89 3 30
2022 Science and technology 52 30 6 6 0 0 6 88 6 20
2022 Administration and operations 70 14 6 2 3 0 4 88 6 65
2022 Human resources 72 9 10 9 0 0 0 81 9 20
2022 Financial management 75 18 0 7 0 0 0 93 7 15
2022 Information technology 72 3 4 17 0 0 4 78 17 20
2022 Data sciences 73 18 9 0 0 0 0 91 0 10
2022 Policy 63 23 6 2 6 0 0 86 8 45
2022 Project management 71 11 9 1 4 0 3 85 5 75
2022 None of the above 67 23 5 0 5 0 0 90 5 20
2020 Client contact centre 86 7 7 0 0 0 0 93 0 15
2020 Communications or public affairs 74 18 7 0 0 0 0 93 0 28
2020 Science and technology 71 15 7 0 0 0 7 93 0 13
2020 Administration and operations 60 21 7 2 5 0 5 85 7 63
2020 Human resources 76 4 5 0 10 0 5 84 11 20
2020 Financial management 79 6 0 8 8 0 0 85 15 14
2020 Information management 72 20 7 0 0 0 0 93 0 11
2020 Information technology 78 15 0 3 2 0 2 95 5 36
2020 Evaluation 66 19 7 0 9 0 0 85 9 12
2020 Policy 74 17 3 6 0 0 0 91 6 30
2020 Project management 72 20 5 3 0 0 0 92 3 63
2020 None of the above 73 7 12 8 0 0 0 80 8 33
2019 Communications or public affairs 58 14 4 16 4 4 0 75 20 27
2019 Science and technology 49 34 17 0 0 0 0 83 0 11
2019 Administration and operations 65 13 11 4 7 0 0 79 11 46
2019 Human resources 53 20 7 6 7 0 7 79 14 15
2019 Financial management 62 0 29 0 10 0 0 62 10 11
2019 Information technology 69 4 16 6 2 2 0 75 9 34
2019 Evaluation 49 11 17 11 11 0 0 60 22 11
2019 Policy 54 10 28 5 3 0 0 64 8 24
2019 Project management 51 28 9 8 4 0 0 79 12 54
2019 None of the above 54 24 2 20 0 0 0 77 20 27
2018 Client contact centre 62 14 15 0 0 0 9 83 0 16
2018 Communications or public affairs 49 27 8 7 5 0 4 79 13 38
2018 Administration and operations 47 21 12 14 6 0 0 68 21 51
2018 Human resources 49 26 15 4 7 0 0 75 11 18
2018 Financial management 48 18 18 17 0 0 0 65 17 20
2018 Information technology 48 35 8 9 0 0 0 83 9 26
2018 Evaluation 54 27 0 0 12 0 7 87 13 11
2018 Data sciences 71 6 11 12 0 0 0 77 12 12
2018 Policy 55 23 16 0 6 0 0 77 6 32
2018 Project management 58 21 7 7 5 0 2 81 12 54
2018 None of the above 60 15 6 6 9 0 3 77 16 25

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 80 6 0 0 0 0 14 100 0 15
2022 Communications or public affairs 66 13 5 3 3 0 10 88 6 30
2022 Science and technology 57 22 0 0 0 0 21 100 0 20
2022 Administration and operations 58 11 7 1 2 0 21 87 4 65
2022 Human resources 73 13 5 0 0 0 9 95 0 20
2022 Financial management 46 11 6 0 0 0 38 91 0 15
2022 Information technology 64 14 0 0 4 0 18 95 5 20
2022 Data sciences 37 24 8 0 11 0 20 75 14 10
2022 Policy 70 17 3 0 0 0 10 97 0 45
2022 Project management 63 13 2 6 0 0 15 90 8 75
2022 None of the above 72 9 0 0 5 0 14 95 5 20
2020 Client contact centre 100 0 0 0 0 0 0 100 0 15
2020 Communications or public affairs 69 7 4 0 0 0 20 95 0 27
2020 Science and technology 71 22 0 0 0 0 7 100 0 13
2020 Administration and operations 56 12 3 2 0 0 27 94 2 65
2020 Human resources 71 9 0 0 0 0 21 100 0 20
2020 Financial management 49 7 0 8 0 0 36 88 12 14
2020 Information management 72 20 7 0 0 0 0 93 0 11
2020 Information technology 73 13 3 0 0 0 11 97 0 36
2020 Evaluation 63 17 0 0 0 0 20 100 0 11
2020 Policy 71 13 0 3 0 0 14 96 4 30
2020 Project management 76 12 2 0 3 0 8 95 3 64
2020 None of the above 58 11 3 0 3 0 25 92 4 34
2019 Communications or public affairs 61 8 2 0 4 0 25 91 5 26
2019 Science and technology 70 30 0 0 0 0 0 100 0 11
2019 Administration and operations 58 8 3 0 0 0 31 96 0 45
2019 Human resources 53 13 7 0 0 0 27 91 0 15
2019 Financial management 25 28 10 0 0 0 38 85 0 11
2019 Information technology 59 9 6 0 0 2 24 91 0 33
2019 Evaluation 60 0 0 11 7 0 22 78 22 11
2019 Policy 63 0 10 3 0 0 25 83 4 24
2019 Project management 54 13 7 2 2 0 21 86 5 54
2019 None of the above 55 13 0 4 4 0 24 90 10 27
2018 Client contact centre 55 5 5 5 0 0 29 85 8 15
2018 Communications or public affairs 43 17 6 4 0 0 31 86 5 38
2018 Administration and operations 33 14 4 5 0 3 41 84 10 50
2018 Human resources 48 21 0 0 7 0 24 91 9 19
2018 Financial management 28 18 4 7 0 0 44 82 12 20
2018 Information technology 49 21 8 3 0 0 19 86 4 26
2018 Evaluation 32 14 0 0 0 0 53 100 0 11
2018 Data sciences 50 17 0 0 0 0 33 100 0 12
2018 Policy 46 19 0 2 0 0 32 97 3 32
2018 Project management 46 12 9 1 0 0 32 85 2 54
2018 None of the above 55 18 3 0 0 0 24 96 0 25

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 78 13 0 0 0 0 9 100 0 15
2022 Communications or public affairs 63 20 8 0 6 0 3 85 6 30
2022 Science and technology 62 26 12 0 0 0 0 88 0 20
2022 Administration and operations 72 11 6 2 2 0 7 89 4 65
2022 Human resources 73 9 13 0 0 0 5 86 0 20
2022 Financial management 70 23 7 0 0 0 0 93 0 15
2022 Information technology 80 10 6 0 0 0 3 93 0 20
2022 Data sciences 92 8 0 0 0 0 0 100 0 10
2022 Policy 71 17 6 2 2 0 2 89 4 45
2022 Project management 73 17 5 3 0 0 3 92 3 75
2022 None of the above 91 0 4 0 0 0 4 95 0 20
2020 Client contact centre 95 5 0 0 0 0 0 100 0 15
2020 Communications or public affairs 90 7 4 0 0 0 0 96 0 28
2020 Science and technology 76 15 9 0 0 0 0 91 0 13
2020 Administration and operations 72 18 5 3 0 0 3 92 3 64
2020 Human resources 79 10 0 0 5 0 5 95 5 20
2020 Financial management 71 6 8 0 0 8 8 91 0 14
2020 Information management 75 0 15 10 0 0 0 75 10 11
2020 Information technology 83 7 2 0 2 0 5 95 2 36
2020 Evaluation 91 9 0 0 0 0 0 100 0 12
2020 Policy 65 19 7 3 0 0 7 89 4 31
2020 Project management 81 14 0 2 2 0 2 97 3 64
2020 None of the above 70 22 5 0 0 0 3 94 0 34
2019 Communications or public affairs 67 16 0 12 0 0 4 87 13 26
2019 Science and technology 39 51 11 0 0 0 0 89 0 11
2019 Administration and operations 71 18 5 0 0 0 6 95 0 46
2019 Human resources 80 7 0 6 0 0 7 93 7 15
2019 Financial management 81 0 0 0 0 0 19 100 0 11
2019 Information technology 74 18 3 0 0 2 3 97 0 34
2019 Evaluation 89 11 0 0 0 0 0 100 0 10
2019 Policy 72 20 0 0 3 0 5 97 3 24
2019 Project management 78 11 5 0 4 0 2 91 4 55
2019 None of the above 70 14 12 0 0 0 4 87 0 27
2018 Client contact centre 71 15 5 0 0 0 9 94 0 16
2018 Communications or public affairs 70 17 2 7 0 0 4 91 7 38
2018 Administration and operations 64 13 8 11 0 0 4 80 12 51
2018 Human resources 68 21 8 0 0 0 4 92 0 19
2018 Financial management 72 18 0 7 0 0 4 93 7 20
2018 Information technology 76 8 5 0 0 0 11 94 0 26
2018 Evaluation 73 12 0 0 0 0 14 100 0 11
2018 Data sciences 51 42 0 6 0 0 0 94 6 12
2018 Policy 54 34 5 0 0 0 8 95 0 32
2018 Project management 66 17 9 2 2 0 3 86 5 52
2018 None of the above 72 25 0 0 0 0 3 100 0 25

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 13 0 6 0 0 9 93 7 15
2022 Communications or public affairs 69 11 5 0 9 0 6 85 10 30
2022 Science and technology 68 22 0 5 0 0 5 95 5 20
2022 Administration and operations 71 14 0 4 10 1 0 86 14 65
2022 Human resources 86 10 5 0 0 0 0 95 0 20
2022 Financial management 77 6 11 7 0 0 0 82 7 15
2022 Information technology 57 15 14 4 0 0 11 80 4 20
2022 Data sciences 58 14 8 11 0 8 0 79 12 10
2022 Policy 63 17 4 4 12 0 0 80 16 45
2022 Project management 58 17 16 1 6 0 2 76 7 75
2022 None of the above 96 4 0 0 0 0 0 100 0 20
2020 Client contact centre 68 5 27 0 0 0 0 73 0 15
2020 Communications or public affairs 61 29 6 4 0 0 0 90 4 28
2020 Science and technology 83 9 0 9 0 0 0 91 9 13
2020 Administration and operations 60 24 8 3 4 0 1 85 7 65
2020 Human resources 90 10 0 0 0 0 0 100 0 20
2020 Financial management 62 8 8 8 8 0 8 75 17 14
2020 Information management 38 40 15 0 7 0 0 78 7 11
2020 Information technology 55 23 14 0 3 0 5 82 3 36
2020 Evaluation 56 18 27 0 0 0 0 73 0 11
2020 Policy 51 23 10 9 3 3 0 77 13 31
2020 Project management 71 16 5 5 3 0 0 87 8 63
2020 None of the above 72 12 12 3 0 0 0 84 3 34
2019 Communications or public affairs 72 8 12 4 0 0 4 84 4 27
2019 Science and technology 55 28 17 0 0 0 0 83 0 11
2019 Administration and operations 69 18 7 1 3 3 0 89 5 46
2019 Human resources 87 7 0 0 0 0 7 100 0 15
2019 Financial management 62 10 10 0 10 10 0 79 11 11
2019 Information technology 56 18 12 3 5 2 3 79 9 34
2019 Evaluation 69 13 7 0 11 0 0 82 11 11
2019 Policy 63 30 5 0 0 0 3 95 0 24
2019 Project management 62 16 5 13 4 0 0 78 17 55
2019 None of the above 60 20 4 8 8 0 0 80 16 27
2018 Client contact centre 61 20 0 0 10 0 9 89 11 16
2018 Communications or public affairs 62 16 12 4 0 0 6 83 4 38
2018 Administration and operations 59 20 5 8 6 0 1 80 14 51
2018 Human resources 72 17 4 4 4 0 0 89 8 19
2018 Financial management 65 15 0 17 0 0 4 83 17 20
2018 Information technology 64 6 14 11 0 0 5 74 12 26
2018 Evaluation 39 34 20 0 0 0 7 79 0 11
2018 Data sciences 61 23 17 0 0 0 0 83 0 12
2018 Policy 65 24 4 4 2 0 0 90 6 32
2018 Project management 57 20 14 3 6 0 0 77 10 54
2018 None of the above 57 19 9 3 6 0 6 80 10 25

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 19 21 6 0 0 9 70 7 15
2022 Communications or public affairs 45 34 5 6 8 0 2 81 14 30
2022 Science and technology 43 40 5 0 0 0 12 94 0 15
2022 Administration and operations 51 23 18 1 7 0 0 74 8 65
2022 Human resources 53 28 19 0 0 0 0 81 0 20
2022 Financial management 51 24 7 11 0 0 7 81 12 15
2022 Information technology 58 16 14 6 6 0 0 74 13 20
2022 Data sciences 65 28 0 0 0 0 8 100 0 10
2022 Policy 50 26 15 2 2 2 2 80 4 45
2022 Project management 55 20 14 5 4 0 3 77 9 75
2022 None of the above 77 14 0 4 5 0 0 91 9 20
2020 Client contact centre 61 19 19 0 0 0 0 81 0 15
2020 Communications or public affairs 49 26 15 6 4 0 0 76 10 28
2020 Science and technology 51 18 13 9 9 0 0 69 18 13
2020 Administration and operations 36 35 13 13 3 0 0 71 16 65
2020 Human resources 59 21 10 5 5 0 0 80 10 20
2020 Financial management 43 21 29 8 0 0 0 64 8 14
2020 Information management 58 35 7 0 0 0 0 93 0 11
2020 Information technology 55 26 13 7 0 0 0 80 7 36
2020 Evaluation 35 47 18 0 0 0 0 82 0 11
2020 Policy 59 21 6 7 7 0 0 80 13 31
2020 Project management 50 23 12 11 2 0 2 75 13 64
2020 None of the above 58 21 11 6 3 0 0 79 9 34
2019 Communications or public affairs 48 34 14 4 0 0 0 82 4 27
2019 Science and technology 55 34 0 11 0 0 0 89 11 11
2019 Administration and operations 69 16 5 3 8 0 0 85 10 45
2019 Human resources 67 13 13 0 0 0 7 86 0 15
2019 Financial management 75 6 19 0 0 0 0 81 0 11
2019 Information technology 49 22 12 10 2 2 3 75 12 34
2019 Evaluation 71 7 11 11 0 0 0 78 11 11
2019 Policy 61 26 13 0 0 0 0 87 0 23
2019 Project management 59 25 9 3 4 0 0 84 7 55
2019 None of the above 47 20 21 4 8 0 0 67 12 27
2018 Client contact centre 47 38 5 5 0 5 0 89 5 16
2018 Communications or public affairs 36 29 20 7 4 0 4 67 12 38
2018 Administration and operations 41 31 23 5 0 0 0 72 5 51
2018 Human resources 62 31 0 0 7 0 0 93 7 19
2018 Financial management 48 32 10 10 0 0 0 79 10 20
2018 Information technology 65 19 8 5 3 0 0 84 8 26
2018 Evaluation 52 7 34 7 0 0 0 59 7 11
2018 Data sciences 39 33 27 0 0 0 0 73 0 12
2018 Policy 55 32 13 0 0 0 0 87 0 31
2018 Project management 52 32 4 8 2 0 2 86 10 53
2018 None of the above 60 30 6 0 0 0 3 93 0 25

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 39 21 6 0 0 0 73 6 15
2022 Communications or public affairs 6 34 30 22 8 0 0 40 30 30
2022 Science and technology 13 21 40 26 0 0 0 34 26 20
2022 Administration and operations 13 38 31 11 7 0 0 51 18 65
2022 Human resources 0 23 67 9 0 0 0 23 9 20
2022 Financial management 10 42 31 18 0 0 0 52 18 15
2022 Information technology 18 23 40 8 11 0 0 41 19 20
2022 Data sciences 25 39 35 0 0 0 0 65 0 10
2022 Policy 15 26 44 8 7 0 0 41 16 45
2022 Project management 8 27 45 14 6 0 0 35 20 75
2022 None of the above 15 43 23 9 10 0 0 58 19 20
2020 Client contact centre 19 40 27 14 0 0 0 59 14 15
2020 Communications or public affairs 29 22 28 21 0 0 0 51 21 28
2020 Science and technology 0 45 46 9 0 0 0 45 9 13
2020 Administration and operations 6 46 31 13 5 0 0 52 17 65
2020 Human resources 5 33 47 10 5 0 0 38 15 20
2020 Financial management 8 20 52 20 0 0 0 28 20 14
2020 Information management 10 52 38 0 0 0 0 62 0 11
2020 Information technology 15 37 34 12 2 0 0 52 15 36
2020 Evaluation 16 23 52 9 0 0 0 39 9 12
2020 Policy 17 19 45 16 3 0 0 36 19 31
2020 Project management 5 29 47 16 2 2 0 34 17 64
2020 None of the above 13 26 39 16 5 0 0 39 22 34
2019 Communications or public affairs 14 50 24 12 0 0 0 65 12 27
2019 Science and technology 0 55 34 11 0 0 0 55 11 11
2019 Administration and operations 21 35 34 8 2 0 0 56 10 46
2019 Human resources 7 22 50 14 7 0 0 29 21 14
2019 Financial management 10 34 38 19 0 0 0 43 19 11
2019 Information technology 16 39 30 13 2 0 0 55 15 34
2019 Evaluation 0 25 31 33 11 0 0 25 44 11
2019 Policy 6 42 49 3 0 0 0 48 3 24
2019 Project management 14 34 33 16 3 0 0 48 19 55
2019 None of the above 9 27 30 28 6 0 0 35 34 27
2018 Client contact centre 5 23 33 34 5 0 0 28 39 16
2018 Communications or public affairs 11 37 33 14 5 0 0 47 19 39
2018 Administration and operations 12 29 42 14 2 0 0 41 17 51
2018 Human resources 7 11 57 8 17 0 0 18 25 19
2018 Financial management 10 40 38 11 0 0 0 50 11 20
2018 Information technology 16 16 56 9 3 0 0 32 12 26
2018 Evaluation 7 59 14 20 0 0 0 66 20 11
2018 Data sciences 6 59 23 12 0 0 0 65 12 12
2018 Policy 0 41 44 15 0 0 0 41 15 32
2018 Project management 9 36 42 11 2 0 0 45 13 54
2018 None of the above 12 36 31 10 12 0 0 48 22 25

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 6 43 26 25 0 0 51 6 15
2022 Communications or public affairs 11 22 34 28 5 0 0 33 33 30
2022 Science and technology 11 28 12 35 14 0 0 49 39 15
2022 Administration and operations 4 15 36 31 14 0 0 45 20 65
2022 Human resources 5 40 40 15 0 0 0 15 45 20
2022 Financial management 18 13 30 23 16 0 0 39 31 15
2022 Information technology 4 21 41 8 26 0 0 34 25 20
2022 Data sciences 0 0 42 22 36 0 0 58 0 10
2022 Policy 13 16 35 21 14 0 0 35 30 45
2022 Project management 12 19 32 23 14 0 0 37 31 75
2022 None of the above 10 27 30 13 19 0 0 33 37 20
2020 Client contact centre 7 7 51 28 7 0 0 35 14 15
2020 Communications or public affairs 7 30 31 10 23 0 0 32 36 28
2020 Science and technology 0 25 37 31 7 0 0 38 25 13
2020 Administration and operations 11 17 30 35 8 0 0 42 28 65
2020 Human resources 15 31 34 14 5 0 0 19 46 20
2020 Financial management 0 41 38 21 0 0 0 21 41 14
2020 Information management 10 20 35 28 7 0 0 35 30 11
2020 Information technology 7 14 37 17 24 0 0 42 21 35
2020 Evaluation 9 18 41 16 16 0 0 32 27 12
2020 Policy 9 22 49 10 10 0 0 20 31 31
2020 Project management 8 23 36 25 7 2 0 32 32 64
2020 None of the above 16 24 31 18 12 0 0 30 39 34
2019 Communications or public affairs 0 22 28 38 12 0 0 50 22 27
2019 Science and technology 17 39 17 27 0 0 0 27 56 11
2019 Administration and operations 9 19 33 19 20 0 0 39 28 44
2019 Human resources 13 27 46 13 0 0 0 13 40 15
2019 Financial management 10 21 41 27 0 0 0 27 31 10
2019 Information technology 10 23 42 10 15 0 0 25 33 34
2019 Evaluation 11 35 36 7 11 0 0 18 46 11
2019 Policy 6 32 42 13 8 0 0 20 38 24
2019 Project management 7 13 50 23 7 0 0 30 20 55
2019 None of the above 14 34 30 15 6 0 0 21 49 27
2018 Client contact centre 20 24 24 32 0 0 0 32 44 16
2018 Communications or public affairs 11 27 39 16 8 0 0 24 37 39
2018 Administration and operations 7 24 49 17 4 0 0 21 30 50
2018 Human resources 35 7 44 8 0 7 0 8 45 19
2018 Financial management 14 18 51 13 4 0 0 17 32 20
2018 Information technology 6 12 63 11 8 0 0 19 18 26
2018 Evaluation 12 7 29 37 14 0 0 52 20 11
2018 Data sciences 6 6 38 18 32 0 0 50 12 12
2018 Policy 0 34 49 5 12 0 0 17 34 32
2018 Project management 11 15 45 20 10 0 0 29 25 54
2018 None of the above 10 23 43 16 9 0 0 25 32 24

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 43 9 6 0 0 0 85 6 15
2022 Communications or public affairs 55 25 11 8 0 0 0 81 8 30
2022 Science and technology 40 33 16 6 0 6 0 77 7 20
2022 Administration and operations 47 37 11 4 1 0 0 84 5 65
2022 Human resources 18 63 9 5 5 0 0 81 10 20
2022 Financial management 7 64 18 12 0 0 0 70 12 15
2022 Information technology 50 23 21 6 0 0 0 73 6 20
2022 Data sciences 38 31 10 21 0 0 0 69 21 10
2022 Policy 27 50 10 4 4 5 0 81 8 45
2022 Project management 36 48 6 7 2 0 0 84 10 75
2022 None of the above 39 47 4 0 9 0 0 87 9 20
2020 Client contact centre 28 45 7 19 0 0 0 73 19 15
2020 Communications or public affairs 45 37 8 7 0 4 0 85 7 28
2020 Science and technology 31 55 13 0 0 0 0 87 0 13
2020 Administration and operations 39 36 16 8 0 0 0 76 8 64
2020 Human resources 60 29 0 0 5 5 0 95 5 20
2020 Financial management 22 49 21 8 0 0 0 71 8 14
2020 Information management 60 20 20 0 0 0 0 80 0 11
2020 Information technology 55 31 6 8 0 0 0 86 8 36
2020 Evaluation 47 46 7 0 0 0 0 93 0 11
2020 Policy 20 54 12 10 3 0 0 75 13 31
2020 Project management 29 63 3 5 0 0 0 92 5 64
2020 None of the above 60 38 2 0 0 0 0 98 0 34
2019 Communications or public affairs 57 36 4 4 0 0 0 92 4 27
2019 Science and technology 55 34 11 0 0 0 0 89 0 11
2019 Administration and operations 47 30 15 7 1 0 0 77 8 46
2019 Human resources 53 34 0 6 0 7 0 93 7 15
2019 Financial management 43 38 10 10 0 0 0 81 10 11
2019 Information technology 53 38 3 0 3 2 0 93 3 34
2019 Evaluation 7 64 29 0 0 0 0 71 0 11
2019 Policy 39 36 14 5 3 3 0 77 8 24
2019 Project management 38 47 9 6 0 0 0 85 6 55
2019 None of the above 25 62 4 8 0 0 0 88 8 27
2018 Client contact centre 53 23 15 0 0 9 0 83 0 16
2018 Communications or public affairs 56 33 7 2 0 2 0 90 2 38
2018 Administration and operations 34 54 3 7 0 3 0 90 7 50
2018 Human resources 37 53 4 0 0 7 0 96 0 19
2018 Financial management 54 39 0 8 0 0 0 92 8 19
2018 Information technology 51 29 20 0 0 0 0 80 0 25
2018 Evaluation 39 41 7 12 0 0 0 80 12 11
2018 Data sciences 59 29 12 0 0 0 0 88 0 12
2018 Policy 34 52 10 0 4 0 0 86 4 32
2018 Project management 44 42 12 2 0 0 0 86 2 54
2018 None of the above 36 42 16 6 0 0 0 77 6 25

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Client contact centre 6 22 51 21 0 15
2022 Communications or public affairs 6 28 32 26 8 30
2022 Science and technology 19 48 10 17 5 20
2022 Administration and operations 13 34 38 10 4 65
2022 Human resources 0 9 54 37 0 20
2022 Financial management 10 48 18 24 0 15
2022 Information technology 24 22 26 28 0 20
2022 Data sciences 8 23 61 0 8 10
2022 Policy 2 29 42 22 6 45
2022 Project management 9 32 37 17 5 75
2022 None of the above 0 31 44 16 9 20

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 26 0 0 0 18 0 100 0 15
2022 Communications or public affairs 61 28 5 5 0 0 0 90 5 30
2022 Science and technology 79 16 0 0 0 6 0 100 0 20
2022 Administration and operations 63 28 4 3 1 1 0 92 4 65
2022 Human resources 65 29 6 0 0 0 0 94 0 20
2022 Financial management 66 6 17 0 0 12 0 81 0 15
2022 Information technology 58 20 16 6 0 0 0 78 6 20
2022 Data sciences 77 23 0 0 0 0 0 100 0 10
2022 Policy 60 23 4 6 4 3 0 85 11 45
2022 Project management 66 17 5 5 3 2 0 86 9 75
2022 None of the above 81 14 0 0 5 0 0 95 5 20
2020 Client contact centre 61 19 12 7 0 0 0 81 7 15
2020 Communications or public affairs 54 27 16 0 0 3 0 84 0 28
2020 Science and technology 56 31 7 0 7 0 0 87 7 13
2020 Administration and operations 54 22 13 9 1 0 0 77 11 65
2020 Human resources 59 26 0 0 10 5 0 89 11 20
2020 Financial management 43 36 8 8 0 6 0 84 8 14
2020 Information management 60 30 0 10 0 0 0 90 10 11
2020 Information technology 68 23 0 5 0 3 0 94 6 35
2020 Evaluation 59 23 9 0 9 0 0 82 9 12
2020 Policy 59 23 10 2 3 3 0 84 6 31
2020 Project management 53 31 10 5 2 0 0 84 7 64
2020 None of the above 68 27 2 3 0 0 0 94 3 33

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 31 0 9 0 9 0 90 10 15
2022 Communications or public affairs 34 31 9 19 7 0 0 64 27 30
2022 Science and technology 59 26 5 5 0 6 0 90 5 20
2022 Administration and operations 50 29 12 4 1 3 2 82 6 65
2022 Human resources 63 22 5 5 5 0 0 85 10 20
2022 Financial management 46 25 6 18 0 6 0 75 19 15
2022 Information technology 51 10 15 21 4 0 0 60 25 20
2022 Data sciences 24 45 0 8 16 6 0 74 26 10
2022 Policy 52 16 11 8 13 0 0 68 21 45
2022 Project management 56 18 3 14 7 2 0 75 22 75
2022 None of the above 66 24 0 5 5 0 0 90 10 20
2020 Client contact centre 40 53 0 7 0 0 0 93 7 15
2020 Communications or public affairs 47 18 7 22 7 0 0 64 29 28
2020 Science and technology 47 25 15 7 7 0 0 71 13 13
2020 Administration and operations 41 26 17 9 8 0 0 67 17 65
2020 Human resources 59 20 0 5 10 5 0 84 16 20
2020 Financial management 43 28 8 21 0 0 0 71 21 14
2020 Information management 70 10 0 20 0 0 0 80 20 11
2020 Information technology 53 31 10 6 0 0 0 84 6 36
2020 Evaluation 50 32 9 0 9 0 0 82 9 12
2020 Policy 33 32 13 9 13 0 0 64 23 31
2020 Project management 37 38 11 8 6 0 0 75 15 64
2020 None of the above 44 38 10 7 0 0 0 83 7 34

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 26 0 9 0 9 0 90 10 15
2022 Communications or public affairs 51 31 15 2 0 0 0 82 2 30
2022 Science and technology 90 5 0 0 0 6 0 100 0 20
2022 Administration and operations 63 26 6 1 1 3 0 91 2 65
2022 Human resources 58 32 5 5 0 0 0 90 5 20
2022 Financial management 53 19 6 23 0 0 0 71 23 15
2022 Information technology 58 14 17 11 0 0 0 72 11 20
2022 Data sciences 33 28 8 18 8 6 0 64 28 10
2022 Policy 54 27 4 6 9 0 0 81 15 45
2022 Project management 60 23 1 10 6 0 0 83 16 75
2022 None of the above 66 29 0 0 5 0 0 95 5 20
2020 Client contact centre 47 47 5 0 0 0 0 95 0 15
2020 Communications or public affairs 51 25 11 0 7 0 7 82 7 28
2020 Science and technology 48 29 9 13 0 0 0 78 13 13
2020 Administration and operations 42 34 8 9 4 3 0 78 14 65
2020 Human resources 79 16 0 0 5 0 0 95 5 20
2020 Financial management 41 38 13 8 0 0 0 79 8 14
2020 Information management 70 10 0 20 0 0 0 80 20 11
2020 Information technology 58 37 0 3 2 0 0 95 5 36
2020 Evaluation 59 32 9 0 0 0 0 91 0 12
2020 Policy 54 33 7 3 3 0 0 87 7 31
2020 Project management 50 37 8 2 3 0 0 87 5 64
2020 None of the above 67 25 5 3 0 0 0 92 3 34

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 48 29 13 0 0 0 9 86 0 15
2022 Communications or public affairs 43 29 3 22 3 0 0 72 25 30
2022 Science and technology 52 32 5 10 0 0 0 84 10 20
2022 Administration and operations 31 51 7 7 3 0 0 82 11 65
2022 Human resources 14 38 16 22 10 0 0 52 32 20
2022 Financial management 7 64 17 0 0 12 0 81 0 15
2022 Information technology 42 38 9 11 0 0 0 80 11 20
2022 Data sciences 48 52 0 0 0 0 0 100 0 10
2022 Policy 30 39 17 2 8 4 0 72 11 45
2022 Project management 33 41 8 14 4 0 0 74 17 75
2022 None of the above 30 46 14 5 5 0 0 76 10 20
2020 Client contact centre 40 33 19 0 7 0 0 73 7 15
2020 Communications or public affairs 38 36 16 0 7 3 0 77 7 28
2020 Science and technology 16 48 20 15 0 0 0 64 15 13
2020 Administration and operations 29 38 14 13 5 2 0 69 17 65
2020 Human resources 39 41 0 10 5 5 0 84 16 20
2020 Financial management 16 53 8 14 0 8 0 75 16 13
2020 Information management 42 38 10 10 0 0 0 80 10 11
2020 Information technology 51 35 6 0 5 3 0 88 5 36
2020 Evaluation 32 59 0 0 9 0 0 91 9 12
2020 Policy 31 31 26 7 6 0 0 61 13 30
2020 Project management 29 40 20 11 0 0 0 69 11 64
2020 None of the above 33 39 19 9 0 0 0 72 9 34
2019 Communications or public affairs 36 32 12 16 4 0 0 69 20 27
2019 Science and technology 21 28 6 34 11 0 0 49 45 11
2019 Administration and operations 32 27 22 16 3 0 0 59 19 46
2019 Human resources 34 26 6 20 13 0 0 60 33 15
2019 Financial management 19 53 10 10 10 0 0 71 19 11
2019 Information technology 52 21 13 3 5 5 0 77 9 33
2019 Evaluation 7 42 18 22 11 0 0 49 34 11
2019 Policy 10 55 5 18 3 8 0 71 23 23
2019 Project management 29 33 16 15 7 0 0 62 22 55
2019 None of the above 17 37 32 12 2 0 0 54 14 27
2018 Client contact centre 5 61 15 14 5 0 0 66 19 16
2018 Communications or public affairs 27 41 20 11 0 2 0 69 11 39
2018 Administration and operations 18 34 18 22 5 3 0 54 28 50
2018 Human resources 7 61 8 8 10 7 0 73 19 19
2018 Financial management 27 51 7 7 0 7 0 84 8 20
2018 Information technology 42 44 9 5 0 0 0 86 5 26
2018 Evaluation 20 54 14 0 12 0 0 73 12 11
2018 Data sciences 27 38 12 17 6 0 0 65 23 12
2018 Policy 11 50 22 9 8 0 0 61 17 32
2018 Project management 26 35 16 13 10 0 0 61 23 54
2018 None of the above 9 44 25 12 10 0 0 53 22 25

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Communications or public affairs 43 49 0 8 0 0 0 92 8 10
2022 Administration and operations 7 57 0 29 7 0 0 64 36 15
2022 Policy 27 54 0 13 6 0 0 81 19 15
2022 Project management 10 37 22 12 18 0 0 48 30 25
2020 Administration and operations 8 36 25 23 0 8 0 48 25 13
2020 Project management 21 38 21 21 0 0 0 59 21 19
2020 None of the above 29 63 0 9 0 0 0 91 9 13
2019 Administration and operations 14 38 12 24 0 12 0 59 28 10
2019 Information technology 29 33 11 17 0 11 0 69 19 10
2019 Project management 15 68 16 0 0 0 0 84 0 14
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 6 94 15
2022 Communications or public affairs 10 90 30
2022 Science and technology 10 90 20
2022 Administration and operations 7 93 65
2022 Human resources 5 95 20
2022 Financial management 0 100 15
2022 Information technology 4 96 20
2022 Data sciences 8 92 10
2022 Policy 11 89 45
2022 Project management 7 93 75
2022 None of the above 0 100 20
2020 Client contact centre 7 93 15
2020 Communications or public affairs 7 93 28
2020 Science and technology 24 76 13
2020 Administration and operations 11 89 64
2020 Human resources 9 91 20
2020 Financial management 8 92 14
2020 Information management 17 83 11
2020 Information technology 22 78 36
2020 Evaluation 34 66 12
2020 Policy 10 90 31
2020 Project management 10 90 64
2020 None of the above 3 97 34
2019 Communications or public affairs 22 78 27
2019 Science and technology 11 89 11
2019 Administration and operations 22 78 45
2019 Human resources 6 94 15
2019 Financial management 10 90 11
2019 Information technology 7 93 34
2019 Evaluation 34 66 11
2019 Policy 29 71 24
2019 Project management 17 83 55
2019 None of the above 17 83 26

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and operations 64 36 10

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 32 0 6 0 0 9 93 7 15
2022 Communications or public affairs 59 24 3 3 0 9 3 94 3 30
2022 Science and technology 61 21 6 0 6 0 6 87 6 20
2022 Administration and operations 58 27 5 1 1 3 4 92 3 65
2022 Human resources 67 24 5 0 0 0 4 94 0 20
2022 Financial management 40 24 22 0 0 7 7 74 0 15
2022 Information technology 65 35 0 0 0 0 0 100 0 20
2022 Data sciences 51 23 20 0 0 6 0 79 0 10
2022 Policy 56 29 4 4 2 5 0 90 6 45
2022 Project management 51 33 3 10 2 1 0 85 12 75
2022 None of the above 70 26 0 0 5 0 0 95 5 20
2020 Client contact centre 69 26 5 0 0 0 0 95 0 15
2020 Communications or public affairs 59 34 4 0 0 0 3 96 0 27
2020 Science and technology 55 25 0 7 7 7 0 86 14 13
2020 Administration and operations 45 34 11 2 4 2 3 83 6 65
2020 Human resources 64 26 0 0 10 0 0 90 10 20
2020 Financial management 41 38 21 0 0 0 0 79 0 14
2020 Information management 38 42 0 0 0 0 20 100 0 11
2020 Information technology 58 28 8 0 3 0 3 88 3 36
2020 Evaluation 56 34 0 0 0 0 9 100 0 12
2020 Policy 44 27 19 7 0 0 4 73 7 30
2020 Project management 56 27 7 8 2 2 0 84 10 64
2020 None of the above 74 21 2 3 0 0 0 95 3 34
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Client contact centre 0 86 14 0 15
2022 Communications or public affairs 8 78 12 2 30
2022 Science and technology 10 90 0 0 20
2022 Administration and operations 2 72 17 8 65
2022 Human resources 42 45 13 0 20
2022 Financial management 6 94 0 0 15
2022 Information technology 4 72 24 0 20
2022 Data sciences 0 85 15 0 10
2022 Policy 4 74 20 2 45
2022 Project management 7 81 12 0 75
2022 None of the above 4 85 11 0 20
2020 Client contact centre 12 55 33 0 15
2020 Communications or public affairs 11 69 17 3 28
2020 Science and technology 13 71 15 0 13
2020 Administration and operations 19 65 15 0 65
2020 Human resources 20 74 0 5 20
2020 Financial management 20 72 8 0 14
2020 Information management 10 80 0 10 11
2020 Information technology 5 70 25 0 36
2020 Evaluation 32 68 0 0 12
2020 Policy 9 54 37 0 31
2020 Project management 11 64 25 0 64
2020 None of the above 9 74 11 6 34

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and operations 60 40 13

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Administration and operations 16 37 23 15 8 0 0 54 23 13

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Administration and operations 0 15 31 21 8 0 25 20 39 13

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 48 7 0 0 0 5 40 100 0 15
2022 Communications or public affairs 37 10 21 3 0 0 28 66 4 30
2022 Science and technology 66 6 5 0 0 5 18 93 0 20
2022 Administration and operations 42 9 5 5 1 4 32 82 9 65
2022 Human resources 46 9 17 5 15 0 9 60 21 20
2022 Financial management 13 22 6 0 6 0 53 75 13 15
2022 Information technology 57 22 0 0 0 6 16 100 0 20
2022 Data sciences 15 0 7 10 21 14 33 28 59 10
2022 Policy 58 12 5 0 0 2 24 94 0 45
2022 Project management 46 16 7 4 3 4 21 82 8 75
2022 None of the above 50 0 14 4 0 17 14 73 6 20
2020 Client contact centre 62 18 0 0 0 7 14 100 0 15
2020 Communications or public affairs 36 25 4 14 4 0 18 74 22 28
2020 Science and technology 53 9 23 0 7 0 9 68 7 13
2020 Administration and operations 54 14 7 3 3 0 18 84 8 65
2020 Human resources 69 10 10 0 5 0 5 84 5 20
2020 Financial management 64 15 0 8 0 6 7 91 9 14
2020 Information management 42 30 0 0 0 0 28 100 0 11
2020 Information technology 58 20 3 8 2 0 8 86 11 36
2020 Evaluation 23 23 26 0 0 0 28 64 0 12
2020 Policy 65 13 6 3 3 3 7 86 7 31
2020 Project management 57 19 3 7 0 2 13 89 8 64
2020 None of the above 64 9 10 5 0 0 12 83 6 34
2019 Communications or public affairs 27 24 10 13 12 2 12 59 28 27
2019 Science and technology 79 21 0 0 0 0 0 100 0 11
2019 Administration and operations 56 12 5 9 7 0 12 76 18 45
2019 Human resources 60 13 13 13 0 0 0 73 13 15
2019 Financial management 37 15 19 10 10 0 10 58 21 11
2019 Information technology 44 18 20 0 6 2 10 70 7 34
2019 Evaluation 42 7 22 29 0 0 0 49 29 11
2019 Policy 45 20 5 14 3 0 13 75 20 24
2019 Project management 45 28 10 6 2 0 8 80 9 55
2019 None of the above 53 7 17 8 8 4 3 64 18 26
2018 Client contact centre 62 10 0 0 5 14 9 93 7 16
2018 Communications or public affairs 49 16 14 3 11 0 7 70 15 39
2018 Administration and operations 57 16 6 2 5 0 13 84 9 51
2018 Human resources 79 8 7 0 7 0 0 87 7 19
2018 Financial management 37 22 11 15 11 0 4 62 27 19
2018 Information technology 41 26 16 6 11 0 0 67 17 26
2018 Evaluation 46 12 12 7 0 0 22 75 9 11
2018 Data sciences 71 0 12 11 0 6 0 76 11 12
2018 Policy 66 11 9 0 0 0 15 90 0 31
2018 Project management 59 20 8 1 0 0 12 90 1 54
2018 None of the above 57 7 9 3 0 6 18 84 4 24
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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Communications or public affairs 60 30 0 0 11 15
2022 Administration and operations 43 10 6 0 41 10
2022 Policy 62 13 0 0 25 20
2022 Project management 17 0 0 0 83 15

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 73 27 15
2022 Administration and operations 44 56 15
2022 Policy 95 5 20
2022 Project management 23 77 15

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 35 65 15
2022 Administration and operations 41 59 15
2022 Policy 39 61 20
2022 Project management 42 58 15

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 100 0 15
2022 Administration and operations 71 29 15
2022 Policy 80 20 20
2022 Project management 59 41 15

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 85 15 15
2022 Administration and operations 35 65 15
2022 Policy 75 25 20
2022 Project management 37 63 15

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 20 80 15
2022 Administration and operations 64 36 15
2022 Policy 15 85 20
2022 Project management 22 78 15

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 30 70 15
2022 Administration and operations 42 58 15
2022 Policy 28 72 20
2022 Project management 18 82 15

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 5 95 15
2022 Administration and operations 13 87 15
2022 Policy 0 100 20
2022 Project management 6 94 15

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 22 78 15
2022 Administration and operations 28 72 15
2022 Policy 15 85 20
2022 Project management 17 83 15

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 5 95 15
2022 Administration and operations 15 85 15
2022 Policy 0 100 20
2022 Project management 5 95 15

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 33 67 15
2022 Administration and operations 15 85 15
2022 Policy 26 74 20
2022 Project management 0 100 15

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 22 78 15
2022 Administration and operations 48 52 15
2022 Policy 10 90 20
2022 Project management 16 84 15

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 5 95 15
2022 Administration and operations 13 87 15
2022 Policy 9 91 20
2022 Project management 0 100 15

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 0 100 15
2022 Administration and operations 6 94 15
2022 Policy 5 95 20
2022 Project management 17 83 15

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Communications or public affairs 84 10 0 0 5 0 0 95 5 15
2022 Administration and operations 80 7 13 0 0 0 0 87 0 15
2022 Policy 84 5 11 0 0 0 0 89 0 20
2022 Project management 88 12 0 0 0 0 0 100 0 15

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Communications or public affairs 0 29 33 5 27 0 5 34 31 15
2022 Administration and operations 8 19 23 7 31 12 0 44 30 15
2022 Policy 5 0 21 26 40 8 0 72 5 20
2022 Project management 0 12 10 34 43 0 0 77 12 15

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Communications or public affairs 0 32 25 11 27 5 0 40 33 15
2022 Administration and operations 31 15 12 7 28 6 0 38 49 15
2022 Policy 10 16 35 10 29 0 0 40 26 20
2022 Project management 0 33 23 27 17 0 0 43 33 15
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