2022 Public Service Employee Survey Results for Canadian Space Agency by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 17 9 0 0 0 0 91 0 23
2020 CS-02 77 15 8 0 0 0 0 92 0 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 17 0 4 0 0 0 96 4 23
2020 CS-02 77 15 0 8 0 0 0 92 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 68 18 9 0 0 5 0 90 0 22
2020 CS-02 58 33 0 0 0 8 0 100 0 12
2019 CS 61 26 4 4 4 0 0 87 9 23
2019 CS-02 58 33 0 0 8 0 0 92 8 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 17 4 9 0 0 0 87 9 23
2020 CS-02 85 8 0 8 0 0 0 92 8 13
2019 CS 73 23 5 0 0 0 0 95 0 22
2019 CS-02 73 27 0 0 0 0 0 100 0 11
2018 CS 50 31 12 4 4 0 0 81 8 26
2018 CS-02 77 8 15 0 0 0 0 85 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 17 4 0 0 0 0 96 0 23
2020 CS-02 77 23 0 0 0 0 0 100 0 13
2019 CS 74 17 9 0 0 0 0 91 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 71 24 0 5 0 0 0 95 5 21
2020 CS-02 73 27 0 0 0 0 0 100 0 11
2019 CS 65 17 13 0 4 0 0 83 4 23
2019 CS-02 67 25 0 0 8 0 0 92 8 12
2018 CS 56 28 12 4 0 0 0 84 4 25
2018 CS-02 67 25 8 0 0 0 0 92 0 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 22 9 0 0 0 0 91 0 23
2020 CS-02 69 23 8 0 0 0 0 92 0 13
2019 CS 57 30 13 0 0 0 0 87 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 56 36 4 4 0 0 0 92 4 25
2018 CS-02 58 42 0 0 0 0 0 100 0 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 35 13 0 0 0 0 87 0 23
2020 CS-02 69 31 0 0 0 0 0 100 0 13
2019 CS 61 22 9 9 0 0 0 83 9 23
2019 CS-02 83 8 0 8 0 0 0 92 8 12
2018 CS 36 32 16 16 0 0 0 68 16 25
2018 CS-02 67 25 8 0 0 0 0 92 0 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 30 13 0 0 0 0 87 0 23
2020 CS-02 62 31 8 0 0 0 0 92 0 13
2019 CS 48 48 0 4 0 0 0 96 4 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 40 44 12 4 0 0 0 84 4 25
2018 CS-02 58 33 8 0 0 0 0 92 0 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 39 4 0 0 0 0 96 0 23
2020 CS-02 62 38 0 0 0 0 0 100 0 13
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 75 8 17 0 0 0 0 83 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 64 27 9 0 0 0 0 91 0 22
2020 CS-02 67 33 0 0 0 0 0 100 0 12
2019 CS 57 30 13 0 0 0 0 87 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 50 35 8 8 0 0 0 85 8 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 77 18 5 0 0 0 0 95 0 22
2020 CS-02 69 23 8 0 0 0 0 92 0 13
2019 CS 61 30 9 0 0 0 0 91 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 35 4 0 0 0 0 96 0 23
2020 CS-02 69 31 0 0 0 0 0 100 0 13
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 54 31 15 0 0 0 0 85 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 30 4 0 0 0 0 96 0 23
2020 CS-02 69 31 0 0 0 0 0 100 0 13
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 50 42 8 0 0 0 0 92 0 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 26 9 9 0 0 0 83 9 23
2020 CS-02 69 23 0 8 0 0 0 92 8 13
2019 CS 52 35 13 0 0 0 0 87 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 35 35 23 8 0 0 0 69 8 26
2018 CS-02 54 38 8 0 0 0 0 92 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 35 4 0 0 0 0 96 0 23
2020 CS-02 54 46 0 0 0 0 0 100 0 13
2019 CS 65 26 9 0 0 0 0 91 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 50 46 4 0 0 0 0 96 0 26
2018 CS-02 54 46 0 0 0 0 0 100 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 48 30 13 9 0 0 0 78 9 23
2020 CS-02 54 31 15 0 0 0 0 85 0 13
2019 CS 39 35 13 9 0 0 4 77 9 23
2019 CS-02 42 58 0 0 0 0 0 100 0 12
2018 CS 42 23 23 8 0 4 0 68 8 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 4 17 35 26 13 4 0 41 23 23
2020 CS-02 0 23 31 23 15 8 0 42 25 13
2019 CS 4 17 48 9 22 0 0 30 22 23
2019 CS-02 0 17 50 8 25 0 0 33 17 12
2018 CS 8 28 28 28 8 0 0 36 36 25
2018 CS-02 0 8 38 38 15 0 0 54 8 13

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 9 35 26 13 9 4 4 24 48 23
2020 CS-02 8 31 23 15 8 8 8 27 45 13
2019 CS 9 30 43 4 13 0 0 17 39 23
2019 CS-02 8 17 58 8 8 0 0 17 25 12
2018 CS 16 24 28 20 4 4 4 26 43 25
2018 CS-02 8 38 8 31 0 8 8 36 55 13

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 0 14 41 18 27 0 0 45 14 22
2020 CS-02 0 0 54 15 31 0 0 46 0 13
2019 CS 0 4 48 35 9 0 4 45 5 23
2019 CS-02 0 0 50 42 8 0 0 50 0 12
2018 CS 0 16 28 36 16 0 4 54 17 25
2018 CS-02 0 8 23 38 23 0 8 67 8 13

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 22 22 17 17 22 0 0 39 43 23
2020 CS-02 15 23 15 15 31 0 0 46 38 13
2019 CS 13 22 35 17 13 0 0 30 35 23
2019 CS-02 0 8 42 33 17 0 0 50 8 12
2018 CS 8 40 24 8 20 0 0 28 48 25
2018 CS-02 0 54 15 0 31 0 0 31 54 13

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 0 9 26 35 30 0 0 65 9 23
2020 CS-02 0 8 23 38 31 0 0 69 8 13
2019 CS 9 35 13 22 22 0 0 43 43 23
2019 CS-02 8 25 0 33 33 0 0 67 33 12
2018 CS 4 16 40 32 8 0 0 40 20 25
2018 CS-02 0 15 31 46 8 0 0 54 15 13

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 9 22 35 17 17 0 0 35 30 23
2020 CS-02 8 15 38 23 15 0 0 38 23 13
2019 CS 4 30 35 13 17 0 0 30 35 23
2019 CS-02 8 8 42 25 17 0 0 42 17 12
2018 CS 8 28 36 16 8 4 0 25 38 25
2018 CS-02 0 31 46 15 8 0 0 23 31 13

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 0 13 13 43 30 0 0 74 13 23
2020 CS-02 0 8 15 38 38 0 0 77 8 13
2019 CS 0 9 43 26 22 0 0 48 9 23
2019 CS-02 0 8 33 33 25 0 0 58 8 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 26 13 0 0 4 4 86 0 23
2020 CS-02 69 8 15 0 0 0 8 83 0 13
2019 CS 65 17 9 4 0 0 4 86 5 23
2019 CS-02 75 8 17 0 0 0 0 83 0 12
2018 CS 35 38 19 0 0 4 4 79 0 26
2018 CS-02 46 31 15 0 0 8 0 83 0 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 83 17 0 0 0 0 0 100 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 73 23 4 0 0 0 0 96 0 26
2018 CS-02 100 0 0 0 0 0 0 100 0 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 26 0 0 0 0 0 100 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 78 13 9 0 0 0 0 91 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 35 0 0 0 0 0 100 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 30 0 0 0 0 4 100 0 23
2020 CS-02 62 31 0 0 0 0 8 100 0 13
2019 CS 65 35 0 0 0 0 0 100 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 54 38 8 0 0 0 0 92 0 26
2018 CS-02 85 15 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 30 9 0 0 0 0 91 0 23
2020 CS-02 77 15 8 0 0 0 0 92 0 13
2019 CS 61 30 9 0 0 0 0 91 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 22 4 0 0 0 0 96 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 70 22 0 9 0 0 0 91 9 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 54 31 12 0 0 0 4 88 0 26
2018 CS-02 92 0 8 0 0 0 0 92 0 13

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 83 9 9 0 0 0 0 91 0 23
2020 CS-02 92 0 8 0 0 0 0 92 0 13

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 83 17 0 0 0 0 0 100 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 74 17 9 0 0 0 0 91 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 73 27 0 0 0 0 0 100 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 22 4 0 0 0 0 96 0 23
2020 CS-02 92 0 8 0 0 0 0 92 0 13
2019 CS 87 4 9 0 0 0 0 91 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 69 23 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 CS 91 5 0 0 0 0 5 100 0 22
2019 CS-02 91 0 0 0 0 0 9 100 0 11
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 30 9 0 0 0 0 91 0 23
2020 CS-02 54 38 8 0 0 0 0 92 0 13
2019 CS 48 26 22 0 0 4 0 77 0 23
2019 CS-02 58 17 17 0 0 8 0 82 0 12
2018 CS 42 31 8 8 0 12 0 83 9 26
2018 CS-02 62 15 8 0 0 15 0 91 0 13

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 30 0 0 0 0 0 100 0 23
2020 CS-02 69 31 0 0 0 0 0 100 0 13
2019 CS 57 26 9 9 0 0 0 83 9 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 50 38 8 4 0 0 0 88 4 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 35 9 0 0 4 0 91 0 23
2020 CS-02 54 31 8 0 0 8 0 92 0 13
2019 CS 43 39 9 4 0 4 0 86 5 23
2019 CS-02 58 25 8 0 0 8 0 91 0 12
2018 CS 31 46 12 4 0 8 0 83 4 26
2018 CS-02 46 31 15 0 0 8 0 83 0 13

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 39 4 0 0 0 0 96 0 23
2020 CS-02 69 23 8 0 0 0 0 92 0 13
2019 CS 52 30 13 0 4 0 0 83 4 23
2019 CS-02 67 17 8 0 8 0 0 83 8 12
2018 CS 35 46 15 0 0 4 0 84 0 26
2018 CS-02 54 38 0 0 0 8 0 100 0 13

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 26 4 0 0 4 0 95 0 23
2020 CS-02 69 23 8 0 0 0 0 92 0 13
2019 CS 91 9 0 0 0 0 0 100 0 22
2019 CS-02 91 9 0 0 0 0 0 100 0 11
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 30 9 0 0 0 0 91 0 23
2020 CS-02 69 23 8 0 0 0 0 92 0 13
2019 CS 70 30 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 54 38 4 4 0 0 0 92 4 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 50 36 14 0 0 0 0 86 0 22
2020 CS-02 62 31 8 0 0 0 0 92 0 13
2019 CS 39 43 13 4 0 0 0 83 4 23
2019 CS-02 58 25 17 0 0 0 0 83 0 12

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 73 14 5 9 0 0 0 86 9 22
2020 CS-02 67 17 8 8 0 0 0 83 8 12
2019 CS 39 43 13 4 0 0 0 83 4 23
2019 CS-02 50 33 17 0 0 0 0 83 0 12
2018 CS 54 19 23 0 0 4 0 76 0 26
2018 CS-02 46 23 31 0 0 0 0 69 0 13

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 26 0 0 0 0 0 100 0 23
2020 CS-02 62 38 0 0 0 0 0 100 0 13
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 50 46 0 4 0 0 0 96 4 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 45 14 9 14 0 14 5 72 17 22
2020 CS-02 54 15 0 15 0 15 0 82 18 13
2019 CS 39 39 4 4 4 9 0 86 10 23
2019 CS-02 33 42 8 8 0 8 0 82 9 12
2018 CS 38 27 8 8 4 15 0 77 14 26
2018 CS-02 31 38 8 0 0 23 0 90 0 13

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 30 9 0 0 9 0 90 0 23
2020 CS-02 54 31 8 0 0 8 0 92 0 13
2019 CS 57 35 9 0 0 0 0 91 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 38 42 15 4 0 0 0 81 4 26
2018 CS-02 62 23 8 8 0 0 0 85 8 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 17 4 4 0 0 0 91 4 23
2020 CS-02 62 23 8 8 0 0 0 85 8 13
2019 CS 78 17 0 4 0 0 0 96 4 23
2019 CS-02 83 8 0 8 0 0 0 92 8 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 87 9 4 0 0 0 0 96 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 100 0 0 0 0 0 0 100 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 100 0 0 0 0 0 0 100 0 22
2019 CS-02 100 0 0 0 0 0 0 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 91 9 0 0 0 0 0 100 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 100 0 0 0 0 0 0 100 0 23
2019 CS-02 100 0 0 0 0 0 0 100 0 12

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 30 9 13 22 13 13 0 45 40 23
2020 CS-02 15 15 23 8 15 23 0 40 30 13
2019 CS 26 43 13 9 9 0 0 70 17 23
2019 CS-02 17 50 8 17 8 0 0 67 25 12
2018 CS 23 38 8 8 19 4 0 64 28 26
2018 CS-02 23 38 0 8 23 8 0 67 33 13

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 43 4 0 0 0 0 96 0 23
2020 CS-02 62 38 0 0 0 0 0 100 0 13
2019 CS 35 52 9 4 0 0 0 87 4 23
2019 CS-02 33 67 0 0 0 0 0 100 0 12
2018 CS 42 46 8 0 0 4 0 92 0 26
2018 CS-02 54 31 8 0 0 8 0 92 0 13

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 22 0 0 0 0 0 100 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 70 17 13 0 0 0 0 87 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 35 0 0 0 0 0 100 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 26 0 0 0 0 0 100 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 83 17 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 58 35 8 0 0 0 0 92 0 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 30 0 0 0 0 0 100 0 23
2020 CS-02 77 23 0 0 0 0 0 100 0 13

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 13 4 0 0 0 9 95 0 23
2020 CS-02 77 15 0 0 0 0 8 100 0 13

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 83 17 0 0 0 0 0 100 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 81 12 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 77 18 5 0 0 0 0 95 0 22
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 83 13 4 0 0 0 0 96 0 23
2019 CS-02 92 8 0 0 0 0 0 100 0 12
2018 CS 69 27 4 0 0 0 0 96 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 17 4 0 0 0 0 96 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 78 17 4 0 0 0 0 96 0 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 73 23 4 0 0 0 0 96 0 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 22 13 0 0 0 0 87 0 23
2020 CS-02 62 31 8 0 0 0 0 92 0 13
2019 CS 61 22 9 4 0 4 0 86 5 23
2019 CS-02 50 25 17 0 0 8 0 82 0 12
2018 CS 50 35 12 4 0 0 0 85 4 26
2018 CS-02 54 31 8 8 0 0 0 85 8 13
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 CS 13 57 30 23
2020 CS-02 23 54 23 13
2019 CS 17 57 26 23
2019 CS-02 17 42 42 12
2018 CS 15 65 19 26
2018 CS-02 15 69 15 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 0 100 23
2020 CS-02 0 100 13
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 35 9 4 4 0 35 13 83 8 23
2020 CS-02 31 8 0 8 0 46 8 83 17 13
2019 CS 26 4 13 0 0 48 9 70 0 23
2019 CS-02 25 0 17 0 0 50 8 60 0 12
2018 CS 27 12 8 8 0 35 12 71 14 26
2018 CS-02 15 15 0 8 0 54 8 80 20 13

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 13 9 0 0 0 0 91 0 23
2020 CS-02 77 15 8 0 0 0 0 92 0 13
2019 CS 59 23 9 0 0 9 0 90 0 22
2019 CS-02 50 33 8 0 0 8 0 91 0 12
2018 CS 62 31 4 0 0 4 0 96 0 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 0 100 23
2020 CS-02 0 100 13
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 48 4 4 0 0 35 9 92 0 23
2020 CS-02 46 8 0 0 0 46 0 100 0 13
2019 CS 26 4 17 0 0 43 9 64 0 23
2019 CS-02 25 0 25 0 0 42 8 50 0 12
2018 CS 27 12 8 0 0 46 8 83 0 26
2018 CS-02 15 8 0 0 0 77 0 100 0 13

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 17 4 0 0 0 0 96 0 23
2020 CS-02 77 23 0 0 0 0 0 100 0 13
2019 CS 57 26 9 0 0 9 0 90 0 23
2019 CS-02 42 42 8 0 0 8 0 91 0 12
2018 CS 62 27 8 0 0 4 0 92 0 26
2018 CS-02 69 23 8 0 0 0 0 92 0 13
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 17 9 0 0 0 0 91 0 23
2020 CS-02 85 15 0 0 0 0 0 100 0 13
2019 CS 65 26 4 0 4 0 0 91 4 23
2019 CS-02 67 17 8 0 8 0 0 83 8 12
2018 CS 54 27 15 4 0 0 0 81 4 26
2018 CS-02 54 38 8 0 0 0 0 92 0 13

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 30 17 30 17 4 0 0 48 22 23
2020 CS-02 31 23 38 8 0 0 0 54 8 13
2019 CS 22 13 39 17 9 0 0 35 26 23
2019 CS-02 25 17 58 0 0 0 0 42 0 12
2018 CS 27 27 19 15 12 0 0 54 27 26
2018 CS-02 31 46 8 8 8 0 0 77 15 13

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 30 35 26 9 0 0 0 65 9 23
2020 CS-02 38 38 23 0 0 0 0 77 0 13
2019 CS 30 30 22 17 0 0 0 61 17 23
2019 CS-02 33 25 25 17 0 0 0 58 17 12
2018 CS 40 28 20 8 4 0 0 68 12 25
2018 CS-02 54 31 8 8 0 0 0 85 8 13

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 22 13 43 9 9 4 0 36 18 23
2020 CS-02 31 15 46 0 0 8 0 50 0 13
2019 CS 17 26 17 22 17 0 0 43 39 23
2019 CS-02 25 33 25 17 0 0 0 58 17 12
2018 CS 12 32 36 12 8 0 0 44 20 25
2018 CS-02 8 46 38 8 0 0 0 54 8 13

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 13 13 0 0 4 0 86 0 23
2020 CS-02 62 15 15 0 0 8 0 83 0 13
2019 CS 70 26 4 0 0 0 0 96 0 23
2019 CS-02 67 33 0 0 0 0 0 100 0 12
2018 CS 65 8 12 0 8 0 8 79 8 26
2018 CS-02 62 8 8 0 8 0 15 82 9 13

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 22 17 0 4 0 0 78 4 23
2020 CS-02 54 23 15 0 8 0 0 77 8 13
2019 CS 65 9 13 13 0 0 0 74 13 23
2019 CS-02 67 8 17 8 0 0 0 75 8 12
2018 CS 50 19 15 4 8 0 4 72 12 26
2018 CS-02 54 15 15 0 8 0 8 75 8 13

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 17 4 0 0 4 0 95 0 23
2020 CS-02 69 15 8 0 0 8 0 92 0 13
2019 CS 22 52 13 9 4 0 0 74 13 23
2019 CS-02 25 67 8 0 0 0 0 92 0 12
2018 CS 58 27 8 8 0 0 0 85 8 26
2018 CS-02 77 23 0 0 0 0 0 100 0 13

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 39 35 22 4 0 0 0 74 4 23
2020 CS-02 38 38 23 0 0 0 0 77 0 13
2019 CS 30 43 13 13 0 0 0 74 13 23
2019 CS-02 33 58 0 8 0 0 0 92 8 12
2018 CS 38 35 12 12 4 0 0 73 15 26
2018 CS-02 62 31 8 0 0 0 0 92 0 13

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 26 13 4 0 0 0 83 4 23
2020 CS-02 62 23 8 8 0 0 0 85 8 13
2019 CS 48 30 9 13 0 0 0 78 13 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 58 15 19 8 0 0 0 73 8 26
2018 CS-02 85 8 8 0 0 0 0 92 0 13

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 74 17 9 0 0 0 0 91 0 23
2020 CS-02 77 15 8 0 0 0 0 92 0 13
2019 CS 65 17 13 4 0 0 0 83 4 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 43 35 17 4 0 0 0 78 4 23
2020 CS-02 38 46 15 0 0 0 0 85 0 13

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 43 30 17 4 4 0 0 74 9 23
2020 CS-02 54 23 15 8 0 0 0 77 8 13
2019 CS 36 27 23 14 0 0 0 64 14 22
2019 CS-02 42 42 17 0 0 0 0 83 0 12
2018 CS 36 32 28 4 0 0 0 68 4 25
2018 CS-02 54 23 15 8 0 0 0 77 8 13

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 87 9 4 0 0 0 0 96 0 23
2020 CS-02 92 8 0 0 0 0 0 100 0 13
2019 CS 74 9 17 0 0 0 0 83 0 23
2019 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS 65 19 0 12 4 0 0 85 15 26
2018 CS-02 77 8 0 15 0 0 0 85 15 13

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 57 26 13 0 0 0 4 86 0 23
2020 CS-02 62 23 8 0 0 0 8 92 0 13

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 87 9 4 0 0 0 0 96 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 91 4 0 0 0 0 4 100 0 23
2019 CS-02 83 8 0 0 0 0 8 100 0 12
2018 CS 85 4 4 0 0 0 8 96 0 26
2018 CS-02 92 0 0 0 0 0 8 100 0 13

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 100 0 0 0 0 0 0 100 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 87 13 0 0 0 0 0 100 0 23
2019 CS-02 75 25 0 0 0 0 0 100 0 12
2018 CS 96 0 0 0 0 0 4 100 0 26
2018 CS-02 92 0 0 0 0 0 8 100 0 13

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 87 4 9 0 0 0 0 91 0 23
2020 CS-02 85 8 8 0 0 0 0 92 0 13
2019 CS 70 26 4 0 0 0 0 96 0 23
2019 CS-02 58 33 8 0 0 0 0 92 0 12
2018 CS 88 8 4 0 0 0 0 96 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 100 0 0 0 0 0 0 100 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 87 0 13 0 0 0 0 87 0 23
2019 CS-02 83 0 17 0 0 0 0 83 0 12
2018 CS 92 8 0 0 0 0 0 100 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 9 4 0 0 0 17 95 0 23
2020 CS-02 77 0 0 0 0 0 23 100 0 13
2019 CS 74 4 4 0 0 0 17 95 0 23
2019 CS-02 67 8 0 0 0 0 25 100 0 12
2018 CS 68 12 0 0 0 0 20 100 0 25
2018 CS-02 85 0 0 0 0 0 15 100 0 13

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 96 4 0 0 0 0 0 100 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 83 9 0 9 0 0 0 91 9 23
2019 CS-02 83 17 0 0 0 0 0 100 0 12
2018 CS 58 27 8 4 4 0 0 85 8 26
2018 CS-02 46 38 15 0 0 0 0 85 0 13

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 100 0 0 0 0 0 0 100 0 23
2020 CS-02 100 0 0 0 0 0 0 100 0 13
2019 CS 96 0 0 0 4 0 0 96 4 23
2019 CS-02 92 0 0 0 8 0 0 92 8 12
2018 CS 88 4 8 0 0 0 0 92 0 26
2018 CS-02 92 8 0 0 0 0 0 100 0 13

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 61 35 4 0 0 0 0 96 0 23
2020 CS-02 54 46 0 0 0 0 0 100 0 13
2019 CS 61 17 13 0 9 0 0 78 9 23
2019 CS-02 58 17 17 0 8 0 0 75 8 12
2018 CS 69 15 12 0 4 0 0 85 4 26
2018 CS-02 54 23 15 0 8 0 0 77 8 13

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 26 43 26 4 0 0 0 70 4 23
2020 CS-02 38 31 31 0 0 0 0 69 0 13
2019 CS 30 35 35 0 0 0 0 65 0 23
2019 CS-02 33 50 17 0 0 0 0 83 0 12
2018 CS 31 35 31 4 0 0 0 65 4 26
2018 CS-02 31 46 23 0 0 0 0 77 0 13

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 4 0 35 39 22 0 0 61 4 23
2020 CS-02 0 0 31 38 31 0 0 69 0 13
2019 CS 4 4 30 35 26 0 0 61 9 23
2019 CS-02 0 8 8 50 33 0 0 83 8 12
2018 CS 4 0 38 35 23 0 0 58 4 26
2018 CS-02 0 0 31 38 31 0 0 69 0 13

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 30 0 0 0 0 0 100 0 23
2020 CS-02 69 31 0 0 0 0 0 100 0 13
2019 CS 61 26 13 0 0 0 0 87 0 23
2019 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS 46 38 4 8 0 4 0 88 8 26
2018 CS-02 69 31 0 0 0 0 0 100 0 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 22 9 0 0 0 0 91 0 23
2020 CS-02 77 15 8 0 0 0 0 92 0 13

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 52 30 9 0 9 0 0 83 9 23
2020 CS-02 54 23 15 0 8 0 0 77 8 13

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 78 13 9 0 0 0 0 91 0 23
2020 CS-02 85 8 8 0 0 0 0 92 0 13

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 65 35 0 0 0 0 0 100 0 23
2020 CS-02 77 23 0 0 0 0 0 100 0 13
2019 CS 57 39 4 0 0 0 0 96 0 23
2019 CS-02 58 42 0 0 0 0 0 100 0 12
2018 CS 42 50 4 4 0 0 0 92 4 26
2018 CS-02 62 38 0 0 0 0 0 100 0 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 4 96 23
2020 CS-02 8 92 13
2019 CS 0 100 23
2019 CS-02 0 100 12

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 70 22 9 0 0 0 0 91 0 23
2020 CS-02 69 23 8 0 0 0 0 92 0 13
Top of page

Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 CS 9 70 22 0 23
2020 CS-02 8 69 23 0 13

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CS 48 17 17 0 0 4 13 79 0 23
2020 CS-02 46 23 8 0 0 0 23 90 0 13
2019 CS 78 13 9 0 0 0 0 91 0 23
2019 CS-02 83 8 8 0 0 0 0 92 0 12
2018 CS 69 15 8 4 0 0 4 88 4 26
2018 CS-02 77 8 8 8 0 0 0 85 8 13
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