2022 Public Service Employee Survey Results for Courts Administration Service by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - EC

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 48 0 4 9 0 0 87 13 23
2020 EC-03 41 41 0 6 12 0 0 82 18 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 83 13 4 0 0 0 0 96 0 23
2020 EC-03 94 6 0 0 0 0 0 100 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 30 13 9 9 0 0 70 17 23
2020 EC-03 41 29 6 12 12 0 0 71 24 17
2019 EC 58 33 0 4 4 0 0 92 8 24
2019 EC-03 47 40 0 7 7 0 0 87 13 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 22 22 4 4 0 0 70 9 23
2020 EC-03 47 18 24 6 6 0 0 65 12 17
2019 EC 58 25 13 4 0 0 0 83 4 24
2019 EC-03 53 40 0 7 0 0 0 93 7 15
2018 EC 44 40 12 4 0 0 0 84 4 25
2018 EC-03 47 47 5 0 0 0 0 95 0 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 30 13 13 0 0 0 74 13 23
2020 EC-03 41 24 18 18 0 0 0 65 18 17
2019 EC 63 29 4 4 0 0 0 92 4 24
2019 EC-03 53 40 0 7 0 0 0 93 7 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 35 4 13 4 0 0 78 17 23
2020 EC-03 35 35 6 18 6 0 0 71 24 17
2019 EC 58 25 4 13 0 0 0 83 13 24
2019 EC-03 53 20 7 20 0 0 0 73 20 15
2018 EC 52 36 4 4 4 0 0 88 8 25
2018 EC-03 47 37 5 5 5 0 0 84 11 19

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 35 4 4 4 0 0 87 9 23
2020 EC-03 53 29 6 6 6 0 0 82 12 17
2019 EC 75 25 0 0 0 0 0 100 0 24
2019 EC-03 73 27 0 0 0 0 0 100 0 15
2018 EC 64 32 4 0 0 0 0 96 0 25
2018 EC-03 68 32 0 0 0 0 0 100 0 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 13 13 13 9 0 0 65 22 23
2020 EC-03 47 12 18 12 12 0 0 59 24 17
2019 EC 50 29 8 0 0 13 0 90 0 24
2019 EC-03 60 20 0 0 0 20 0 100 0 15
2018 EC 36 28 16 0 4 8 8 76 5 25
2018 EC-03 32 32 11 0 5 11 11 80 7 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 22 4 13 0 0 0 83 13 23
2020 EC-03 59 18 6 18 0 0 0 76 18 17
2019 EC 50 33 8 4 0 4 0 87 4 24
2019 EC-03 47 27 13 7 0 7 0 79 7 15
2018 EC 48 36 12 4 0 0 0 84 4 25
2018 EC-03 47 37 11 5 0 0 0 84 5 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 65 26 4 4 0 0 0 91 4 23
2020 EC-03 65 24 6 6 0 0 0 88 6 17
2019 EC 83 13 4 0 0 0 0 96 0 24
2019 EC-03 87 13 0 0 0 0 0 100 0 15
2018 EC 60 40 0 0 0 0 0 100 0 25
2018 EC-03 63 37 0 0 0 0 0 100 0 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 35 4 9 4 0 0 83 13 23
2020 EC-03 41 41 0 12 6 0 0 82 18 17
2019 EC 71 21 4 4 0 0 0 92 4 24
2019 EC-03 67 27 7 0 0 0 0 93 0 15
2018 EC 52 40 0 0 4 4 0 96 4 25
2018 EC-03 53 37 0 0 5 5 0 94 6 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 70 22 4 4 0 0 0 91 4 23
2020 EC-03 76 12 6 6 0 0 0 88 6 17
2019 EC 83 17 0 0 0 0 0 100 0 24
2019 EC-03 87 13 0 0 0 0 0 100 0 15
2018 EC 71 25 0 0 0 4 0 100 0 24
2018 EC-03 78 17 0 0 0 6 0 100 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 35 17 4 9 0 4 68 14 23
2020 EC-03 35 24 24 6 12 0 0 59 18 17
2019 EC 46 25 17 8 0 0 4 74 9 24
2019 EC-03 60 7 13 13 0 0 7 71 14 15
2018 EC 40 28 20 4 0 8 0 74 4 25
2018 EC-03 47 21 21 0 0 11 0 76 0 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 30 13 13 4 4 0 68 18 23
2020 EC-03 24 29 18 18 6 6 0 56 25 17
2019 EC 46 33 8 8 4 0 0 79 13 24
2019 EC-03 40 33 13 7 7 0 0 73 13 15
2018 EC 44 40 4 4 4 4 0 88 8 25
2018 EC-03 42 37 5 5 5 5 0 83 11 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 26 13 4 4 0 4 77 9 23
2020 EC-03 35 35 18 0 6 0 6 75 6 17
2019 EC 58 25 4 13 0 0 0 83 13 24
2019 EC-03 53 27 7 13 0 0 0 80 13 15
2018 EC 44 44 0 0 8 4 0 92 8 25
2018 EC-03 47 37 0 0 11 5 0 89 11 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 65 17 9 4 4 0 0 83 9 23
2020 EC-03 65 12 12 6 6 0 0 76 12 17
2019 EC 75 25 0 0 0 0 0 100 0 24
2019 EC-03 73 27 0 0 0 0 0 100 0 15
2018 EC 68 32 0 0 0 0 0 100 0 25
2018 EC-03 74 26 0 0 0 0 0 100 0 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 48 9 9 4 0 0 78 13 23
2020 EC-03 29 47 12 6 6 0 0 76 12 17
2019 EC 21 33 33 0 13 0 0 54 13 24
2019 EC-03 7 33 40 0 20 0 0 40 20 15
2018 EC 24 36 20 8 8 4 0 63 17 25
2018 EC-03 16 32 26 11 11 5 0 50 22 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 13 22 43 22 0 0 65 13 23
2020 EC-03 0 12 24 41 24 0 0 65 12 17
2019 EC 0 8 33 29 25 0 4 57 9 24
2019 EC-03 0 13 27 33 20 0 7 57 14 15
2018 EC 0 8 12 20 36 12 12 74 11 25
2018 EC-03 0 5 5 26 37 16 11 86 7 19

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 9 0 9 22 48 4 9 80 10 23
2020 EC-03 6 0 12 18 53 0 12 80 7 17
2019 EC 0 8 0 25 46 13 8 89 11 24
2019 EC-03 0 7 0 20 47 13 13 91 9 15
2018 EC 0 4 4 32 36 12 12 89 5 25
2018 EC-03 0 5 5 21 42 16 11 86 7 19

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 9 27 36 27 0 0 64 9 22
2020 EC-03 0 12 24 41 24 0 0 65 12 17
2019 EC 4 0 17 42 29 4 4 77 5 24
2019 EC-03 7 0 20 47 13 7 7 69 8 15
2018 EC 0 4 20 24 36 12 4 71 5 25
2018 EC-03 0 5 26 21 26 16 5 60 7 19

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 13 4 52 30 0 0 83 13 23
2020 EC-03 0 12 6 53 29 0 0 82 12 17
2019 EC 4 0 13 25 42 4 13 80 5 24
2019 EC-03 7 0 7 33 40 0 13 85 8 15
2018 EC 0 4 12 24 32 12 16 78 6 25
2018 EC-03 0 5 11 21 32 16 16 77 8 19

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 0 4 35 43 4 13 95 0 23
2020 EC-03 0 0 0 29 47 6 18 100 0 17
2019 EC 0 0 0 33 38 8 21 100 0 24
2019 EC-03 0 0 0 27 40 13 20 100 0 15
2018 EC 0 0 12 24 40 8 16 84 0 25
2018 EC-03 0 0 5 26 37 11 21 92 0 19

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 4 4 22 30 35 4 0 68 9 23
2020 EC-03 6 6 24 29 35 0 0 65 12 17
2019 EC 9 4 9 26 35 4 13 74 16 23
2019 EC-03 14 0 0 29 36 7 14 82 18 14
2018 EC 0 0 4 20 44 16 16 94 0 25
2018 EC-03 0 0 5 21 37 21 16 92 0 19

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 9 22 30 13 26 0 0 39 30 23
2020 EC-03 12 29 24 12 24 0 0 35 41 17
2019 EC 0 13 25 38 25 0 0 63 13 24
2019 EC-03 0 13 20 33 33 0 0 67 13 15
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 13 22 4 13 9 22 44 25 23
2020 EC-03 12 12 24 0 18 12 24 36 27 17
2019 EC 33 17 17 4 0 21 8 71 6 24
2019 EC-03 40 20 13 0 0 20 7 82 0 15
2018 EC 40 12 16 0 0 20 12 76 0 25
2018 EC-03 42 11 16 0 0 21 11 77 0 19

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 30 9 4 4 4 0 82 9 23
2020 EC-03 35 41 6 6 6 6 0 81 13 17
2019 EC 71 17 8 4 0 0 0 88 4 24
2019 EC-03 73 7 13 7 0 0 0 80 7 15
2018 EC 72 12 4 0 4 4 4 91 4 25
2018 EC-03 74 11 0 0 5 5 5 94 6 19

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 64 23 9 0 0 5 0 90 0 22
2020 EC-03 65 24 6 0 0 6 0 94 0 17
2019 EC 71 17 13 0 0 0 0 88 0 24
2019 EC-03 73 13 13 0 0 0 0 87 0 15
2018 EC 71 21 4 0 4 0 0 92 4 24
2018 EC-03 78 17 0 0 6 0 0 94 6 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 35 4 4 4 0 0 87 9 23
2020 EC-03 59 29 0 6 6 0 0 88 12 17
2019 EC 71 21 8 0 0 0 0 92 0 24
2019 EC-03 73 13 13 0 0 0 0 87 0 15
2018 EC 60 28 8 0 0 4 0 92 0 25
2018 EC-03 68 21 5 0 0 5 0 94 0 19
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 9 17 9 4 4 22 59 18 23
2020 EC-03 35 12 12 12 6 6 18 62 23 17
2019 EC 38 42 8 4 0 0 8 86 5 24
2019 EC-03 47 40 7 0 0 0 7 93 0 15

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 36 14 9 9 0 0 68 18 22
2020 EC-03 19 38 19 13 13 0 0 56 25 16
2019 EC 46 25 17 4 0 8 0 77 5 24
2019 EC-03 40 27 20 0 0 13 0 77 0 15
2018 EC 28 24 12 12 4 12 8 65 20 25
2018 EC-03 16 26 11 16 5 16 11 57 29 19

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 30 13 0 0 0 0 87 0 23
2020 EC-03 47 35 18 0 0 0 0 82 0 17

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 39 4 9 4 0 0 83 13 23
2020 EC-03 35 41 6 12 6 0 0 76 18 17
2019 EC 67 21 8 0 0 4 0 91 0 24
2019 EC-03 73 7 13 0 0 7 0 86 0 15
2018 EC 46 25 13 4 4 4 4 77 9 24
2018 EC-03 39 22 17 6 6 6 6 69 13 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 26 13 0 4 0 4 82 5 23
2020 EC-03 47 24 18 0 6 0 6 75 6 17
2019 EC 58 33 0 4 0 0 4 96 4 24
2019 EC-03 53 33 0 7 0 0 7 93 7 15
2018 EC 48 36 12 0 0 4 0 88 0 25
2018 EC-03 42 37 16 0 0 5 0 83 0 19

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EC 92 4 4 0 0 0 0 96 0 24
2019 EC-03 93 7 0 0 0 0 0 100 0 15
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 26 4 4 9 13 0 80 15 23
2020 EC-03 47 24 6 6 12 6 0 75 19 17
2019 EC 50 21 4 0 0 25 0 94 0 24
2019 EC-03 40 33 0 0 0 27 0 100 0 15
2018 EC 64 12 4 0 0 16 4 95 0 25
2018 EC-03 63 5 5 0 0 21 5 93 0 19

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 22 17 9 9 0 0 65 17 23
2020 EC-03 41 24 12 12 12 0 0 65 24 17
2019 EC 46 38 4 0 0 13 0 95 0 24
2019 EC-03 47 40 0 0 0 13 0 100 0 15
2018 EC 64 28 0 0 0 8 0 100 0 25
2018 EC-03 63 26 0 0 0 11 0 100 0 19

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 17 17 13 9 4 0 59 23 23
2020 EC-03 35 18 12 18 12 6 0 56 31 17
2019 EC 33 33 8 0 0 25 0 89 0 24
2019 EC-03 33 40 0 0 0 27 0 100 0 15
2018 EC 52 32 0 0 0 16 0 100 0 25
2018 EC-03 58 21 0 0 0 21 0 100 0 19

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 13 17 13 13 0 0 57 26 23
2020 EC-03 35 18 12 18 18 0 0 53 35 17
2019 EC 38 33 8 4 0 17 0 85 5 24
2019 EC-03 47 33 0 0 0 20 0 100 0 15
2018 EC 52 20 8 0 0 20 0 90 0 25
2018 EC-03 53 16 5 0 0 26 0 93 0 19

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 83 13 4 0 0 0 0 96 0 23
2020 EC-03 88 12 0 0 0 0 0 100 0 17
2019 EC 79 8 4 0 0 8 0 95 0 24
2019 EC-03 80 7 7 0 0 7 0 93 0 15
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 52 17 4 0 4 0 77 5 23
2020 EC-03 18 47 24 6 0 6 0 69 6 17
2019 EC 33 50 4 8 0 4 0 87 9 24
2019 EC-03 27 53 0 13 0 7 0 86 14 15
2018 EC 48 32 16 0 4 0 0 80 4 25
2018 EC-03 53 26 16 0 5 0 0 79 5 19

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 48 13 9 13 4 0 64 23 23
2020 EC-03 18 47 6 6 18 6 0 69 25 17
2019 EC 25 38 13 8 0 17 0 75 10 24
2019 EC-03 27 47 7 7 0 13 0 85 8 15

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 30 13 9 9 0 0 70 17 23
2020 EC-03 35 35 12 12 6 0 0 71 18 17
2019 EC 58 29 4 8 0 0 0 88 8 24
2019 EC-03 53 33 0 13 0 0 0 87 13 15
2018 EC 64 28 4 4 0 0 0 92 4 25
2018 EC-03 68 26 0 5 0 0 0 95 5 19

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 35 22 4 4 4 0 68 9 23
2020 EC-03 29 47 12 6 6 0 0 76 12 17
2019 EC 58 33 4 0 0 4 0 96 0 24
2019 EC-03 60 40 0 0 0 0 0 100 0 15
2018 EC 56 28 12 4 0 0 0 84 4 25
2018 EC-03 58 26 11 5 0 0 0 84 5 19

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 22 9 4 9 22 4 71 18 23
2020 EC-03 29 18 6 6 12 24 6 67 25 17
2019 EC 29 8 21 4 0 29 8 60 7 24
2019 EC-03 20 0 27 7 0 33 13 38 13 15
2018 EC 28 32 8 4 4 16 8 79 11 25
2018 EC-03 21 32 5 5 5 21 11 77 15 19

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 43 9 4 0 4 0 86 5 23
2020 EC-03 41 47 6 0 0 6 0 94 0 17
2019 EC 63 25 4 4 4 0 0 88 8 24
2019 EC-03 67 27 7 0 0 0 0 93 0 15
2018 EC 40 20 16 4 4 8 8 71 10 25
2018 EC-03 42 21 11 0 5 11 11 80 7 19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 17 4 4 0 0 30 88 6 23
2020 EC-03 35 24 0 6 0 0 35 91 9 17
2019 EC 46 13 17 0 4 4 17 74 5 24
2019 EC-03 27 20 20 0 7 7 20 64 9 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 13 0 9 0 0 22 89 11 23
2020 EC-03 65 6 0 6 0 0 24 92 8 17
2019 EC 71 8 4 0 0 4 13 95 0 24
2019 EC-03 73 0 0 0 0 7 20 100 0 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 74 0 4 0 0 0 22 94 0 23
2020 EC-03 71 0 6 0 0 0 24 92 0 17
2019 EC 79 0 0 0 0 8 13 100 0 24
2019 EC-03 73 0 0 0 0 7 20 100 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 9 0 9 0 0 30 88 13 23
2020 EC-03 53 6 0 12 0 0 29 83 17 17
2019 EC 71 4 0 4 0 8 13 95 5 24
2019 EC-03 60 7 0 7 0 7 20 91 9 15

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 9 9 13 4 0 43 54 31 23
2020 EC-03 18 6 6 12 6 0 53 50 38 17
2019 EC 17 13 17 4 4 8 38 54 15 24
2019 EC-03 13 7 20 0 0 13 47 50 0 15
2018 EC 16 16 4 16 12 4 32 50 44 25
2018 EC-03 16 11 0 16 16 5 37 45 55 19

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 48 17 9 4 0 9 67 14 23
2020 EC-03 12 53 12 12 6 0 6 69 19 17
2019 EC 21 42 8 17 0 13 0 71 19 24
2019 EC-03 13 40 13 20 0 13 0 62 23 15
2018 EC 32 28 20 0 4 8 8 71 5 25
2018 EC-03 32 21 21 0 5 11 11 67 7 19

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 48 4 0 9 4 4 86 10 23
2020 EC-03 24 47 6 0 12 6 6 80 13 17
2019 EC 54 29 13 4 0 0 0 83 4 24
2019 EC-03 60 20 13 7 0 0 0 80 7 15
2018 EC 54 29 8 4 4 0 0 83 8 24
2018 EC-03 61 22 6 6 6 0 0 83 11 18

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 35 4 4 9 17 0 79 16 23
2020 EC-03 24 41 0 6 12 18 0 79 21 17
2019 EC 38 38 8 4 0 13 0 86 5 24
2019 EC-03 47 20 13 7 0 13 0 77 8 15
2018 EC 42 25 21 4 0 4 4 73 5 24
2018 EC-03 44 22 17 6 0 6 6 75 6 18

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 13 4 13 9 13 4 68 26 23
2020 EC-03 41 6 0 18 12 18 6 62 38 17

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 35 4 4 9 9 4 80 15 23
2020 EC-03 24 41 0 6 12 12 6 79 21 17

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 17 9 9 4 0 0 78 13 23
2020 EC-03 59 18 12 6 6 0 0 76 12 17
2019 EC 75 17 4 4 0 0 0 92 4 24
2019 EC-03 73 20 7 0 0 0 0 93 0 15
2018 EC 74 22 0 4 0 0 0 96 4 23
2018 EC-03 76 18 0 6 0 0 0 94 6 17

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 26 4 9 13 0 0 74 22 23
2020 EC-03 47 24 6 12 12 0 0 71 24 17
2019 EC 75 21 4 0 0 0 0 96 0 24
2019 EC-03 80 20 0 0 0 0 0 100 0 15
2018 EC 75 21 0 4 0 0 0 96 4 24
2018 EC-03 83 11 0 6 0 0 0 94 6 18

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 22 13 4 9 0 0 74 13 23
2020 EC-03 53 24 6 6 12 0 0 76 18 17
2019 EC 74 13 9 0 4 0 0 87 4 23
2019 EC-03 80 13 0 0 7 0 0 93 7 15
2018 EC 75 21 0 4 0 0 0 96 4 24
2018 EC-03 83 11 0 6 0 0 0 94 6 18

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 22 9 13 13 0 22 56 33 23
2020 EC-03 12 18 12 12 18 0 29 42 42 17
2019 EC 33 33 13 4 0 0 17 80 5 24
2019 EC-03 33 27 13 7 0 0 20 75 8 15
2018 EC 42 21 8 4 0 0 25 83 6 24
2018 EC-03 44 6 11 6 0 0 33 75 8 18
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 EC 78 17 4 23
2020 EC-03 100 0 0 17
2019 EC 79 17 4 24
2019 EC-03 100 0 0 15
2018 EC 64 12 24 25
2018 EC-03 84 0 16 19

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2020 EC 0 0 6 17 78 0 18
2019 EC 0 0 11 0 89 0 19
2019 EC-03 0 0 13 0 87 0 15
2018 EC 0 0 0 0 100 0 16
2018 EC-03 0 0 0 0 100 0 16
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 9 9 13 13 4 35 17 36 36 23
2020 EC-03 6 6 12 6 6 47 18 33 33 17
2019 EC 21 4 17 0 4 38 17 55 9 24
2019 EC-03 27 0 13 0 0 40 20 67 0 15
2018 EC 20 0 12 0 0 52 16 63 0 25
2018 EC-03 16 0 5 0 0 63 16 75 0 19

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 13 17 0 9 39 4 54 15 23
2020 EC-03 12 12 12 0 12 53 0 50 25 17
2019 EC 50 25 8 0 0 13 4 90 0 24
2019 EC-03 47 33 7 0 0 7 7 92 0 15
2018 EC 28 28 12 4 0 28 0 78 6 25
2018 EC-03 26 21 11 5 0 37 0 75 8 19
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 24
2019 EC-03 0 100 15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 4 13 13 0 9 48 13 44 22 23
2020 EC-03 0 12 12 0 12 53 12 33 33 17
2019 EC 13 13 13 0 0 50 13 67 0 24
2019 EC-03 13 13 13 0 0 40 20 67 0 15
2018 EC 20 0 12 0 0 52 16 63 0 25
2018 EC-03 16 0 5 0 0 63 16 75 0 19

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 22 13 17 0 9 35 4 57 14 23
2020 EC-03 12 12 18 0 12 47 0 44 22 17
2019 EC 50 25 8 0 0 13 4 90 0 24
2019 EC-03 47 27 13 0 0 7 7 85 0 15
2018 EC 28 20 12 4 0 36 0 75 6 25
2018 EC-03 26 16 11 5 0 42 0 73 9 19
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 26 13 13 0 0 0 74 13 23
2020 EC-03 35 29 18 18 0 0 0 65 18 17
2019 EC 54 17 25 0 4 0 0 71 4 24
2019 EC-03 60 20 13 0 7 0 0 80 7 15
2018 EC 32 24 12 12 12 0 8 61 26 25
2018 EC-03 32 16 11 16 16 0 11 53 35 19

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 17 30 17 9 0 0 43 26 23
2020 EC-03 24 18 29 24 6 0 0 41 29 17
2019 EC 13 25 38 17 8 0 0 38 25 24
2019 EC-03 0 20 53 13 13 0 0 20 27 15
2018 EC 16 28 28 12 4 8 4 50 18 25
2018 EC-03 5 26 32 16 5 11 5 38 25 19

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 35 9 9 4 0 0 78 13 23
2020 EC-03 35 47 6 6 6 0 0 82 12 17
2019 EC 38 21 29 8 0 0 4 61 9 24
2019 EC-03 27 13 47 7 0 0 7 43 7 15
2018 EC 36 28 12 16 0 4 4 70 17 25
2018 EC-03 32 26 16 16 0 5 5 65 18 19

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 22 13 0 4 0 4 82 5 23
2020 EC-03 76 18 6 0 0 0 0 94 0 17
2019 EC 65 30 0 0 0 4 0 100 0 23
2019 EC-03 73 20 0 0 0 7 0 100 0 15
2018 EC 48 16 16 4 0 4 12 76 5 25
2018 EC-03 53 16 11 0 0 5 16 87 0 19

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 9 13 13 9 0 4 64 23 23
2020 EC-03 47 12 18 18 6 0 0 59 24 17
2019 EC 21 17 33 17 8 0 4 39 26 24
2019 EC-03 7 13 47 20 13 0 0 20 33 15
2018 EC 28 20 24 0 12 8 8 57 14 25
2018 EC-03 16 21 32 0 16 11 5 44 19 19

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 22 9 13 9 0 0 70 22 23
2020 EC-03 41 24 12 12 12 0 0 65 24 17
2019 EC 29 25 33 4 8 0 0 54 13 24
2019 EC-03 13 20 53 0 13 0 0 33 13 15
2018 EC 28 32 20 4 8 4 4 65 13 25
2018 EC-03 21 42 16 5 5 5 5 71 12 19

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 35 4 4 4 0 4 86 9 23
2020 EC-03 47 35 6 6 6 0 0 82 12 17
2019 EC 54 25 17 4 0 0 0 79 4 24
2019 EC-03 60 13 20 7 0 0 0 73 7 15
2018 EC 48 28 8 4 0 0 12 86 5 25
2018 EC-03 47 21 11 5 0 0 16 81 6 19

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 55 32 9 5 0 0 0 86 5 22
2020 EC-03 47 41 6 6 0 0 0 88 6 17
2019 EC 50 29 21 0 0 0 0 79 0 24
2019 EC-03 53 20 27 0 0 0 0 73 0 15
2018 EC 40 28 8 4 0 4 16 85 5 25
2018 EC-03 37 32 5 5 0 5 16 87 7 19

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 30 4 13 0 0 0 83 13 23
2020 EC-03 47 29 6 18 0 0 0 76 18 17
2019 EC 46 33 17 0 4 0 0 79 4 24
2019 EC-03 40 27 27 0 7 0 0 67 7 15
2018 EC 40 36 12 4 4 0 4 79 8 25
2018 EC-03 32 37 16 5 5 0 5 72 11 19

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 22 13 9 4 0 0 74 13 23
2020 EC-03 47 24 12 12 6 0 0 71 18 17
2019 EC 71 17 4 0 0 4 4 95 0 24
2019 EC-03 60 27 0 0 0 7 7 100 0 15

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 30 30 13 9 0 0 48 22 23
2020 EC-03 18 35 24 12 12 0 0 53 24 17

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 30 9 9 4 0 0 78 13 23
2020 EC-03 47 29 6 12 6 0 0 76 18 17
2019 EC 42 25 25 4 4 0 0 67 8 24
2019 EC-03 33 33 20 7 7 0 0 67 13 15
2018 EC 48 40 0 4 4 0 4 92 8 25
2018 EC-03 42 42 0 5 5 0 5 89 11 19

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 17 13 9 22 0 0 57 30 23
2020 EC-03 35 12 18 12 24 0 0 47 35 17
2019 EC 63 25 8 0 4 0 0 88 4 24
2019 EC-03 67 20 7 0 7 0 0 87 7 15
2018 EC 56 32 0 8 0 0 4 92 8 25
2018 EC-03 58 26 0 11 0 0 5 89 11 19

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 35 35 0 4 0 0 61 4 23
2020 EC-03 29 29 35 0 6 0 0 59 6 17

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 74 9 4 0 4 0 9 90 5 23
2020 EC-03 76 0 6 0 6 0 12 87 7 17
2019 EC 75 8 4 0 4 0 8 91 5 24
2019 EC-03 67 13 7 0 7 0 7 86 7 15
2018 EC 56 24 4 4 0 0 12 91 5 25
2018 EC-03 53 26 5 5 0 0 11 88 6 19

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 70 9 4 9 4 0 4 82 14 23
2020 EC-03 71 0 6 12 6 0 6 75 19 17
2019 EC 79 17 0 0 0 0 4 100 0 24
2019 EC-03 73 20 0 0 0 0 7 100 0 15
2018 EC 64 16 8 0 0 0 12 91 0 25
2018 EC-03 68 16 5 0 0 0 11 94 0 19

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 30 9 4 4 0 0 83 9 23
2020 EC-03 59 29 6 0 6 0 0 88 6 17
2019 EC 71 17 13 0 0 0 0 88 0 24
2019 EC-03 80 13 7 0 0 0 0 93 0 15
2018 EC 60 28 4 0 0 0 8 96 0 25
2018 EC-03 68 16 5 0 0 0 11 94 0 19

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 70 9 4 9 9 0 0 78 17 23
2020 EC-03 71 12 0 6 12 0 0 82 18 17
2019 EC 75 21 4 0 0 0 0 96 0 24
2019 EC-03 73 20 7 0 0 0 0 93 0 15
2018 EC 76 8 8 0 0 0 8 91 0 25
2018 EC-03 74 5 11 0 0 0 11 88 0 19

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 0 0 0 0 0 39 100 0 23
2020 EC-03 59 0 0 0 0 0 41 100 0 17
2019 EC 75 0 0 0 0 0 25 100 0 24
2019 EC-03 80 0 0 0 0 0 20 100 0 15
2018 EC 54 4 0 0 0 0 42 100 0 24
2018 EC-03 58 5 0 0 0 0 37 100 0 19

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 74 4 9 4 0 0 9 86 5 23
2020 EC-03 82 6 6 0 0 0 6 94 0 17
2019 EC 75 0 8 0 0 0 17 90 0 24
2019 EC-03 80 0 7 0 0 0 13 92 0 15
2018 EC 72 12 0 0 0 0 16 100 0 25
2018 EC-03 74 5 0 0 0 0 21 100 0 19

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 13 17 9 4 0 9 67 14 23
2020 EC-03 47 12 18 6 6 0 12 67 13 17
2019 EC 58 21 4 0 4 0 13 90 5 24
2019 EC-03 60 20 7 0 7 0 7 86 7 15
2018 EC 48 8 12 16 0 0 16 67 19 25
2018 EC-03 42 5 16 21 0 0 16 56 25 19

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 43 9 13 0 0 0 78 13 23
2020 EC-03 29 41 12 18 0 0 0 71 18 17
2019 EC 71 21 4 0 0 0 4 96 0 24
2019 EC-03 53 33 7 0 0 0 7 93 0 15
2018 EC 68 16 8 0 0 0 8 91 0 25
2018 EC-03 68 16 5 0 0 0 11 94 0 19

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 17 39 22 17 4 0 0 57 22 23
2020 EC-03 12 35 24 24 6 0 0 47 29 17
2019 EC 17 33 42 8 0 0 0 50 8 24
2019 EC-03 7 27 53 13 0 0 0 33 13 15
2018 EC 24 40 28 8 0 0 0 64 8 25
2018 EC-03 11 53 26 11 0 0 0 63 11 19

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 17 43 13 13 0 0 26 30 23
2020 EC-03 18 18 41 12 12 0 0 24 35 17
2019 EC 8 4 58 17 13 0 0 29 13 24
2019 EC-03 13 0 73 13 0 0 0 13 13 15
2018 EC 0 4 36 40 16 0 4 58 4 25
2018 EC-03 0 5 37 42 11 0 5 56 6 19

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 35 13 17 4 0 0 65 22 23
2020 EC-03 24 29 18 24 6 0 0 53 29 17
2019 EC 25 42 13 8 4 8 0 73 14 24
2019 EC-03 20 47 20 7 7 0 0 67 13 15
2018 EC 28 28 12 12 8 8 4 64 23 25
2018 EC-03 21 21 16 16 11 11 5 50 31 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 36 14 9 0 0 0 77 9 22
2020 EC-03 38 38 13 13 0 0 0 75 13 16

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 30 43 13 13 0 0 0 74 13 23
2020 EC-03 24 47 12 18 0 0 0 71 18 17

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 26 4 17 0 0 0 78 17 23
2020 EC-03 47 29 0 24 0 0 0 76 24 17

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 35 22 0 17 0 0 61 17 23
2020 EC-03 18 41 18 0 24 0 0 59 24 17
2019 EC 29 38 21 8 0 4 0 70 9 24
2019 EC-03 27 40 20 7 0 7 0 71 7 15
2018 EC 32 32 12 8 4 8 4 73 14 25
2018 EC-03 26 26 16 11 5 11 5 63 19 19
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 9 91 23
2020 EC-03 12 88 17
2019 EC 4 96 24
2019 EC-03 7 93 15

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 22 13 9 13 4 4 62 24 23
2020 EC-03 29 24 12 12 18 0 6 56 31 17
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 EC 9 74 13 4 23
2020 EC-03 12 71 12 6 17

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 13 9 4 0 0 30 81 6 23
2020 EC-03 41 18 0 6 0 0 35 91 9 17
2019 EC 46 21 8 0 4 0 21 84 5 24
2019 EC-03 27 27 13 0 7 0 27 73 9 15
2018 EC 64 8 8 0 0 0 20 90 0 25
2018 EC-03 68 0 5 0 0 0 26 93 0 19
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