2022 Public Service Employee Survey Results for Privy Council Office by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 26 12 6 6 0 0 76 12 34
2020 CS-02 40 33 13 13 0 0 0 73 13 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 71 15 9 0 6 0 0 85 6 34
2020 CS-02 87 13 0 0 0 0 0 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 35 3 0 9 0 3 88 9 34
2020 CS-02 53 33 0 0 7 0 7 93 7 15
2019 CS 45 33 10 10 2 0 0 78 12 49
2019 CS-01 42 50 0 0 8 0 0 92 8 12
2019 CS-02 39 33 11 17 0 0 0 72 17 18
2019 CS-03 50 20 30 0 0 0 0 70 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 24 12 12 6 0 0 71 18 34
2020 CS-02 47 27 0 27 0 0 0 73 27 15
2019 CS 33 38 19 6 4 0 0 71 10 48
2019 CS-01 8 42 25 8 17 0 0 50 25 12
2019 CS-02 35 47 12 6 0 0 0 82 6 17
2019 CS-03 60 30 10 0 0 0 0 90 0 10
2018 CS 19 58 12 12 0 0 0 77 12 26
2018 CS-02 25 58 17 0 0 0 0 83 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 21 12 6 6 0 0 76 12 33
2020 CS-02 57 21 7 14 0 0 0 79 14 14
2019 CS 49 33 6 6 6 0 0 82 12 49
2019 CS-01 17 67 0 8 8 0 0 83 17 12
2019 CS-02 50 28 11 6 6 0 0 78 11 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 35 9 12 9 0 0 71 21 34
2020 CS-02 33 47 0 13 7 0 0 80 20 15
2019 CS 59 27 6 4 4 0 0 86 8 49
2019 CS-01 42 42 0 0 17 0 0 83 17 12
2019 CS-02 61 22 17 0 0 0 0 83 0 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10
2018 CS 44 37 11 4 4 0 0 81 7 27
2018 CS-02 58 25 8 8 0 0 0 83 8 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 35 15 3 6 0 0 76 9 34
2020 CS-02 40 47 13 0 0 0 0 87 0 15
2019 CS 47 39 10 2 2 0 0 86 4 49
2019 CS-01 33 42 8 8 8 0 0 75 17 12
2019 CS-02 50 44 6 0 0 0 0 94 0 18
2019 CS-03 50 30 20 0 0 0 0 80 0 10
2018 CS 30 52 19 0 0 0 0 81 0 27
2018 CS-02 33 58 8 0 0 0 0 92 0 12

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 35 18 9 9 0 0 65 18 34
2020 CS-02 33 27 27 13 0 0 0 60 13 15
2019 CS 31 37 18 6 8 0 0 67 14 49
2019 CS-01 25 25 17 8 25 0 0 50 33 12
2019 CS-02 33 28 28 11 0 0 0 61 11 18
2019 CS-03 30 60 10 0 0 0 0 90 0 10
2018 CS 26 37 22 7 7 0 0 63 15 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 47 6 9 12 0 0 74 21 34
2020 CS-02 27 53 0 13 7 0 0 80 20 15
2019 CS 29 33 18 16 4 0 0 61 20 49
2019 CS-01 25 25 25 8 17 0 0 50 25 12
2019 CS-02 28 39 17 17 0 0 0 67 17 18
2019 CS-03 40 20 10 30 0 0 0 60 30 10
2018 CS 19 46 27 8 0 0 0 65 8 26
2018 CS-02 17 67 8 8 0 0 0 83 8 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 35 9 3 6 3 0 82 9 34
2020 CS-02 47 40 0 7 0 7 0 93 7 15
2019 CS 51 31 12 2 4 0 0 82 6 49
2019 CS-01 42 33 8 8 8 0 0 75 17 12
2019 CS-02 44 22 28 0 6 0 0 67 6 18
2019 CS-03 50 50 0 0 0 0 0 100 0 10
2018 CS 30 56 4 11 0 0 0 85 11 27
2018 CS-02 25 58 0 17 0 0 0 83 17 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 38 12 3 9 3 0 76 12 34
2020 CS-02 40 47 7 0 0 7 0 93 0 15
2019 CS 38 33 13 10 6 0 0 71 17 48
2019 CS-01 25 25 17 8 25 0 0 50 33 12
2019 CS-02 41 35 18 6 0 0 0 76 6 17
2019 CS-03 30 50 0 20 0 0 0 80 20 10
2018 CS 19 59 7 15 0 0 0 78 15 27
2018 CS-02 17 67 8 8 0 0 0 83 8 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 29 12 0 6 0 0 82 6 34
2020 CS-02 53 33 13 0 0 0 0 87 0 15
2019 CS 63 33 2 2 0 0 0 96 2 49
2019 CS-01 42 50 0 8 0 0 0 92 8 12
2019 CS-02 56 39 6 0 0 0 0 94 0 18
2019 CS-03 80 20 0 0 0 0 0 100 0 10
2018 CS 59 30 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 26 18 3 9 3 3 69 13 34
2020 CS-02 40 20 13 0 13 7 7 69 15 15
2019 CS 49 31 14 4 2 0 0 80 6 49
2019 CS-01 50 25 8 8 8 0 0 75 17 12
2019 CS-02 39 33 22 6 0 0 0 72 6 18
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 30 48 11 4 7 0 0 78 11 27
2018 CS-02 8 67 17 0 8 0 0 75 8 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 32 21 3 6 0 0 71 9 34
2020 CS-02 53 20 20 0 7 0 0 73 7 15
2019 CS 49 35 12 2 2 0 0 84 4 49
2019 CS-01 50 25 17 0 8 0 0 75 8 12
2019 CS-02 39 39 17 6 0 0 0 78 6 18
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 30 52 11 4 4 0 0 81 7 27
2018 CS-02 8 75 17 0 0 0 0 83 0 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 30 9 12 6 0 0 73 18 33
2020 CS-02 40 33 7 20 0 0 0 73 20 15
2019 CS 42 35 13 4 6 0 0 77 10 48
2019 CS-01 50 25 8 0 17 0 0 75 17 12
2019 CS-02 44 28 17 6 6 0 0 72 11 18
2018 CS 15 44 11 22 7 0 0 59 30 27
2018 CS-02 17 58 8 17 0 0 0 75 17 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 41 15 0 6 0 0 79 6 34
2020 CS-02 40 47 13 0 0 0 0 87 0 15
2019 CS 49 43 2 4 2 0 0 92 6 49
2019 CS-01 42 42 0 8 8 0 0 83 17 12
2019 CS-02 50 39 6 6 0 0 0 89 6 18
2019 CS-03 40 60 0 0 0 0 0 100 0 10
2018 CS 52 37 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 12 32 12 12 0 0 44 24 34
2020 CS-02 33 7 33 20 7 0 0 40 27 15
2019 CS 33 43 22 0 2 0 0 76 2 49
2019 CS-01 58 25 8 0 8 0 0 83 8 12
2019 CS-02 33 44 22 0 0 0 0 78 0 18
2019 CS-03 20 50 30 0 0 0 0 70 0 10
2018 CS 22 44 26 0 7 0 0 67 7 27
2018 CS-02 33 50 17 0 0 0 0 83 0 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 26 38 12 3 0 3 15 45 34
2020 CS-02 27 20 33 7 7 0 7 14 50 15
2019 CS 16 24 41 14 4 0 0 18 41 49
2019 CS-01 25 25 25 17 8 0 0 25 50 12
2019 CS-02 6 17 50 22 6 0 0 28 22 18
2019 CS-03 20 30 40 10 0 0 0 10 50 10
2018 CS 22 22 37 11 4 4 0 15 46 27
2018 CS-02 17 25 33 17 8 0 0 25 42 12

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 3 12 44 21 18 3 0 39 15 34
2020 CS-02 0 13 33 27 20 7 0 50 14 15
2019 CS 8 21 40 15 15 0 2 30 30 48
2019 CS-01 9 36 36 0 18 0 0 18 45 11
2019 CS-02 11 17 22 22 22 0 6 47 29 18
2019 CS-03 10 20 40 20 10 0 0 30 30 10
2018 CS 15 11 19 48 4 0 4 54 27 27
2018 CS-02 17 8 17 50 0 0 8 55 27 12

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 3 12 44 26 12 3 0 39 15 34
2020 CS-02 0 13 40 27 13 7 0 43 14 15
2019 CS 12 12 35 18 22 0 0 41 24 49
2019 CS-01 8 17 33 17 25 0 0 42 25 12
2019 CS-02 11 6 28 28 28 0 0 56 17 18
2019 CS-03 30 0 40 10 20 0 0 30 30 10
2018 CS 19 22 22 26 11 0 0 37 41 27
2018 CS-02 17 8 17 42 17 0 0 58 25 12

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 18 24 21 18 3 0 39 36 34
2020 CS-02 20 20 27 13 13 7 0 29 43 15
2019 CS 24 18 24 22 6 2 2 30 45 49
2019 CS-01 33 17 17 8 17 8 0 27 55 12
2019 CS-02 22 6 39 28 6 0 0 33 28 18
2019 CS-03 20 30 10 30 0 0 10 33 56 10
2018 CS 22 15 37 19 7 0 0 26 37 27
2018 CS-02 0 17 42 33 8 0 0 42 17 12

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 15 26 29 9 0 6 41 31 34
2020 CS-02 20 13 20 20 13 0 13 38 38 15
2019 CS 16 20 14 24 14 6 4 43 41 49
2019 CS-01 17 25 17 17 8 17 0 30 50 12
2019 CS-02 17 6 11 39 22 0 6 65 24 18
2019 CS-03 20 20 10 30 10 0 10 44 44 10
2018 CS 22 11 33 19 15 0 0 33 33 27
2018 CS-02 8 8 25 25 33 0 0 58 17 12

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 3 18 41 15 21 3 0 36 21 34
2020 CS-02 0 13 40 7 33 7 0 43 14 15
2019 CS 12 16 29 31 8 0 4 40 30 49
2019 CS-01 25 25 25 8 17 0 0 25 50 12
2019 CS-02 17 11 28 33 6 0 6 41 29 18
2019 CS-03 0 10 40 40 0 0 10 44 11 10
2018 CS 7 22 30 22 19 0 0 41 30 27
2018 CS-02 0 25 17 33 25 0 0 58 25 12

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 0 9 32 29 29 0 0 59 9 34
2020 CS-02 0 7 20 47 27 0 0 73 7 15
2019 CS 4 6 29 41 16 0 4 60 11 49
2019 CS-01 8 17 42 17 17 0 0 33 25 12
2019 CS-02 0 0 39 44 11 0 6 59 0 18
2019 CS-03 0 0 20 70 0 0 10 78 0 10
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 15 18 3 3 15 6 70 7 34
2020 CS-02 33 20 0 7 7 27 7 80 20 15
2019 CS 41 29 16 4 6 2 2 72 11 49
2019 CS-01 8 42 25 8 17 0 0 50 25 12
2019 CS-02 50 28 11 0 0 6 6 88 0 18
2019 CS-03 50 20 20 10 0 0 0 70 10 10
2018 CS 19 52 15 0 7 7 0 76 8 27
2018 CS-02 25 42 17 0 8 8 0 73 9 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 35 6 0 0 6 0 94 0 34
2020 CS-02 47 33 7 0 0 13 0 92 0 15
2019 CS 55 29 4 6 6 0 0 84 12 49
2019 CS-01 33 33 8 8 17 0 0 67 25 12
2019 CS-02 56 33 6 0 6 0 0 89 6 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10
2018 CS 37 52 4 4 4 0 0 89 7 27
2018 CS-02 42 50 0 8 0 0 0 92 8 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 76 21 3 0 0 0 0 97 0 34
2020 CS-02 73 27 0 0 0 0 0 100 0 15
2019 CS 55 29 8 0 8 0 0 84 8 49
2019 CS-01 33 42 8 0 17 0 0 75 17 12
2019 CS-02 56 33 6 0 6 0 0 89 6 18
2019 CS-03 70 20 10 0 0 0 0 90 0 10
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 26 15 0 0 0 0 85 0 34
2020 CS-02 47 33 20 0 0 0 0 80 0 15
2019 CS 35 47 12 2 2 2 0 83 4 49
2019 CS-01 33 50 8 0 8 0 0 83 8 12
2019 CS-02 33 39 17 6 0 6 0 76 6 18
2019 CS-03 20 70 10 0 0 0 0 90 0 10
2018 CS 33 52 11 4 0 0 0 85 4 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 26 9 0 0 3 3 91 0 34
2020 CS-02 60 20 7 0 0 7 7 92 0 15
2019 CS 58 19 17 0 2 0 4 80 2 48
2019 CS-01 50 8 25 0 8 0 8 64 9 12
2019 CS-02 61 28 6 0 0 0 6 94 0 18
2019 CS-03 50 20 30 0 0 0 0 70 0 10

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 35 9 0 3 3 0 88 3 34
2020 CS-02 53 27 13 0 0 7 0 86 0 15
2019 CS 41 37 16 4 0 0 2 79 4 49
2019 CS-01 58 17 25 0 0 0 0 75 0 12
2019 CS-02 44 39 11 0 0 0 6 88 0 18
2019 CS-03 10 60 20 10 0 0 0 70 10 10
2018 CS 33 41 15 7 0 0 4 77 8 27
2018 CS-02 42 50 0 0 0 0 8 100 0 12

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 26 9 0 0 3 0 91 0 34
2020 CS-02 60 33 0 0 0 7 0 100 0 15

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 18 15 0 3 3 0 82 3 34
2020 CS-02 60 13 13 0 7 7 0 79 7 15
2019 CS 50 29 6 6 2 2 4 84 9 48
2019 CS-01 67 17 8 0 8 0 0 83 8 12
2019 CS-02 35 29 6 12 0 6 12 79 14 17
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 56 22 7 11 0 0 4 81 12 27
2018 CS-02 50 25 8 8 0 0 8 82 9 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 29 9 0 0 3 0 91 0 34
2020 CS-02 67 20 7 0 0 7 0 93 0 15
2019 CS 57 20 8 10 2 0 2 79 13 49
2019 CS-01 67 17 0 8 8 0 0 83 17 12
2019 CS-02 56 22 6 11 0 0 6 82 12 18
2019 CS-03 50 20 20 10 0 0 0 70 10 10
2018 CS 67 19 4 4 4 0 4 88 8 27
2018 CS-02 75 8 8 0 0 0 8 91 0 12

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 82 10 2 0 2 0 4 96 2 49
2019 CS-01 67 17 8 0 8 0 0 83 8 12
2019 CS-02 83 11 0 0 0 0 6 100 0 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10
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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 24 12 0 3 6 0 84 3 34
2020 CS-02 60 20 7 0 7 7 0 86 7 15
2019 CS 39 31 18 4 4 4 0 72 9 49
2019 CS-01 33 33 0 17 17 0 0 67 33 12
2019 CS-02 39 22 39 0 0 0 0 61 0 18
2019 CS-03 30 50 10 0 0 10 0 89 0 10
2018 CS 30 41 19 4 4 4 0 73 8 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 24 21 3 0 0 0 76 3 34
2020 CS-02 53 20 20 7 0 0 0 73 7 15
2019 CS 32 30 21 6 6 4 0 64 13 47
2019 CS-01 25 33 0 25 17 0 0 58 42 12
2019 CS-02 28 22 44 0 6 0 0 50 6 18
2018 CS 23 42 15 12 4 4 0 68 16 26
2018 CS-02 25 50 17 8 0 0 0 75 8 12

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 24 29 6 0 0 0 65 6 34
2020 CS-02 47 20 33 0 0 0 0 67 0 15
2019 CS 29 24 22 16 2 6 0 57 20 49
2019 CS-01 33 8 25 17 8 8 0 45 27 12
2019 CS-02 28 28 28 17 0 0 0 56 17 18
2019 CS-03 30 30 0 30 0 10 0 67 33 10
2018 CS 15 41 19 11 4 11 0 63 17 27
2018 CS-02 25 25 33 0 0 17 0 60 0 12

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 18 21 9 3 3 0 67 12 34
2020 CS-02 47 20 7 13 7 7 0 71 21 15
2019 CS 33 20 24 12 6 4 0 55 19 49
2019 CS-01 33 8 25 17 17 0 0 42 33 12
2019 CS-02 17 28 39 11 6 0 0 44 17 18
2019 CS-03 30 30 10 20 0 10 0 67 22 10
2018 CS 11 30 30 19 7 4 0 42 27 27
2018 CS-02 17 25 42 8 0 8 0 45 9 12

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 41 12 0 0 6 0 88 0 34
2020 CS-02 47 27 13 0 0 13 0 85 0 15
2019 CS 55 22 10 4 4 4 0 81 9 49
2019 CS-01 50 17 17 0 8 8 0 73 9 12
2019 CS-02 61 22 6 6 6 0 0 83 11 18
2019 CS-03 40 40 20 0 0 0 0 80 0 10
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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 41 18 3 0 0 3 79 3 34
2020 CS-02 20 53 13 7 0 0 7 79 7 15
2019 CS 41 24 16 12 2 4 0 68 15 49
2019 CS-01 42 17 8 25 8 0 0 58 33 12
2019 CS-02 22 39 28 6 0 6 0 65 6 18
2019 CS-03 50 20 10 20 0 0 0 70 20 10
2018 CS 19 41 30 11 0 0 0 59 11 27
2018 CS-02 25 33 42 0 0 0 0 58 0 12

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 24 29 18 15 9 3 3 56 25 34
2020 CS-02 13 33 13 20 7 7 7 54 31 15
2019 CS 22 37 18 12 6 4 0 62 19 49
2019 CS-01 25 17 17 17 25 0 0 42 42 12
2019 CS-02 22 39 28 6 0 6 0 65 6 18
2019 CS-03 10 60 0 30 0 0 0 70 30 10

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 26 26 0 6 6 3 65 6 34
2020 CS-02 27 20 27 0 13 7 7 54 15 15
2019 CS 35 35 12 4 6 6 2 76 11 49
2019 CS-01 25 50 8 0 8 8 0 82 9 12
2019 CS-02 22 28 22 11 6 6 6 56 19 18
2019 CS-03 50 30 10 0 10 0 0 80 10 10
2018 CS 22 37 30 7 4 0 0 59 11 27
2018 CS-02 8 50 25 17 0 0 0 58 17 12

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 41 15 3 3 3 3 78 6 34
2020 CS-02 27 40 7 7 7 7 7 77 15 15
2019 CS 47 27 18 4 2 2 0 75 6 49
2019 CS-01 33 25 25 8 8 0 0 58 17 12
2019 CS-02 39 22 33 6 0 0 0 61 6 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2018 CS 30 41 22 4 4 0 0 70 7 27
2018 CS-02 33 42 25 0 0 0 0 75 0 12

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 21 24 3 6 12 9 59 11 34
2020 CS-02 13 13 13 7 13 20 20 44 33 15
2019 CS 33 15 27 8 6 10 0 53 16 48
2019 CS-01 42 17 17 17 8 0 0 58 25 12
2019 CS-02 24 12 41 0 0 24 0 46 0 17
2019 CS-03 30 20 30 10 10 0 0 50 20 10
2018 CS 19 27 31 8 4 12 0 52 13 26
2018 CS-02 17 33 25 0 0 25 0 67 0 12

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 44 18 3 0 3 0 79 3 34
2020 CS-02 20 53 13 7 0 7 0 79 7 15
2019 CS 27 31 22 10 4 6 0 61 15 49
2019 CS-01 8 33 8 25 17 8 0 45 45 12
2019 CS-02 17 33 44 0 0 6 0 53 0 18
2019 CS-03 40 30 10 20 0 0 0 70 20 10
2018 CS 15 35 27 8 12 4 0 52 20 26
2018 CS-02 18 27 45 0 0 9 0 50 0 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 24 15 9 0 0 3 76 9 34
2020 CS-02 47 20 13 13 0 0 7 71 14 15
2019 CS 61 27 4 4 2 0 2 90 6 49
2019 CS-01 67 25 0 0 8 0 0 92 8 12
2019 CS-02 56 33 11 0 0 0 0 89 0 18
2019 CS-03 60 20 0 10 0 0 10 89 11 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 71 21 3 3 0 0 3 94 3 34
2020 CS-02 67 20 7 0 0 0 7 93 0 15
2019 CS 57 18 12 4 2 2 4 80 7 49
2019 CS-01 33 25 17 8 8 0 8 64 18 12
2019 CS-02 67 17 11 6 0 0 0 83 6 18
2019 CS-03 70 10 10 0 0 0 10 89 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 85 3 3 0 0 6 3 97 0 33
2020 CS-02 73 0 7 0 0 13 7 92 0 15
2019 CS 71 10 8 0 2 4 4 89 2 49
2019 CS-01 42 33 17 0 8 0 0 75 8 12
2019 CS-02 83 0 11 0 0 0 6 88 0 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 88 6 0 0 0 3 3 100 0 34
2020 CS-02 87 0 0 0 0 7 7 100 0 15
2019 CS 76 11 0 2 0 0 11 98 2 46
2019 CS-01 73 18 0 0 0 0 9 100 0 11
2019 CS-02 78 11 0 0 0 0 11 100 0 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 35 15 9 3 9 0 71 13 34
2020 CS-02 27 27 20 7 7 13 0 62 15 15
2019 CS 18 20 31 14 12 4 0 40 28 49
2019 CS-01 17 17 25 8 33 0 0 33 42 12
2019 CS-02 17 22 33 22 0 6 0 41 24 18
2019 CS-03 10 30 30 20 10 0 0 40 30 10
2018 CS 15 19 41 7 19 0 0 33 26 27
2018 CS-02 8 25 50 8 8 0 0 33 17 12

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 50 26 0 0 6 0 72 0 34
2020 CS-02 7 33 47 0 0 13 0 46 0 15
2019 CS 22 45 20 4 4 4 0 70 9 49
2019 CS-01 17 50 8 0 17 8 0 73 18 12
2019 CS-02 17 33 33 11 0 6 0 53 12 18
2019 CS-03 10 70 20 0 0 0 0 80 0 10
2018 CS 22 37 37 0 0 4 0 62 0 27
2018 CS-02 17 42 42 0 0 0 0 58 0 12

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 32 12 0 0 9 0 87 0 34
2020 CS-02 40 40 7 0 0 13 0 92 0 15
2019 CS 53 27 14 0 2 4 0 83 2 49
2019 CS-01 42 25 25 0 8 0 0 67 8 12
2019 CS-02 44 28 22 0 0 6 0 76 0 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2018 CS 30 63 7 0 0 0 0 93 0 27
2018 CS-02 50 50 0 0 0 0 0 100 0 12

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 30 6 3 0 9 0 90 3 33
2020 CS-02 47 33 0 7 0 13 0 92 8 15
2019 CS 48 27 13 2 2 8 0 82 5 48
2019 CS-01 25 33 17 8 8 8 0 64 18 12
2019 CS-02 39 33 17 0 0 11 0 81 0 18
2019 CS-03 70 20 10 0 0 0 0 90 0 10
2018 CS 37 33 22 0 0 7 0 76 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 38 6 3 0 6 0 91 3 34
2020 CS-02 47 40 0 7 0 7 0 93 7 15

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 21 18 3 0 9 0 77 3 33
2020 CS-02 27 33 13 7 0 20 0 75 8 15

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 29 6 3 0 3 0 91 3 34
2020 CS-02 53 33 0 7 0 7 0 93 7 15
2019 CS 55 31 8 2 4 0 0 86 6 49
2019 CS-01 42 25 8 8 17 0 0 67 25 12
2019 CS-02 50 33 17 0 0 0 0 83 0 18
2019 CS-03 70 30 0 0 0 0 0 100 0 10
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 42 58 0 0 0 0 0 100 0 12

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 24 18 3 0 6 0 77 3 33
2020 CS-02 47 27 13 7 0 7 0 79 7 15
2019 CS 51 27 16 4 2 0 0 78 6 49
2019 CS-01 42 25 17 8 8 0 0 67 17 12
2019 CS-02 50 17 28 6 0 0 0 67 6 18
2019 CS-03 60 30 10 0 0 0 0 90 0 10
2018 CS 30 41 26 4 0 0 0 70 4 27
2018 CS-02 42 33 25 0 0 0 0 75 0 12

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 29 9 6 0 3 0 85 6 34
2020 CS-02 47 33 0 13 0 7 0 86 14 15
2019 CS 43 37 12 6 2 0 0 80 8 49
2019 CS-01 42 8 25 17 8 0 0 50 25 12
2019 CS-02 44 33 17 6 0 0 0 78 6 18
2019 CS-03 30 70 0 0 0 0 0 100 0 10
2018 CS 33 37 30 0 0 0 0 70 0 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 15 24 6 0 6 0 69 6 34
2020 CS-02 53 13 13 13 0 7 0 71 14 15
2019 CS 45 27 14 4 6 4 0 74 11 49
2019 CS-01 33 25 8 8 25 0 0 58 33 12
2019 CS-02 56 6 28 6 0 6 0 65 6 18
2019 CS-03 40 50 0 0 0 10 0 100 0 10
2018 CS 19 33 30 7 4 7 0 56 12 27
2018 CS-02 33 33 17 0 8 8 0 73 9 12
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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 9 44 47 34
2020 CS-02 20 33 47 15
2019 CS 22 41 37 49
2019 CS-01 42 33 25 12
2019 CS-02 11 56 33 18
2019 CS-03 10 40 50 10
2018 CS 19 48 33 27
2018 CS-02 17 58 25 12

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2019 CS 9 18 64 0 0 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 33
2020 CS-02 0 100 15
2019 CS 10 90 48
2019 CS-03 0 100 10

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 21 12 18 0 3 35 12 61 6 34
2020 CS-02 13 13 20 0 0 47 7 57 0 15
2019 CS 25 15 19 10 6 21 4 53 22 48
2019 CS-01 25 17 8 17 17 17 0 50 40 12
2019 CS-02 17 11 28 11 0 22 11 42 17 18
2019 CS-03 30 30 20 0 0 20 0 75 0 10
2018 CS 26 11 30 0 0 30 4 56 0 27
2018 CS-02 25 17 25 0 0 33 0 63 0 12

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 26 18 0 3 12 0 77 3 34
2020 CS-02 40 33 13 0 0 13 0 85 0 15
2019 CS 43 20 14 2 6 14 0 74 10 49
2019 CS-01 33 8 17 8 17 17 0 50 30 12
2019 CS-02 39 17 22 0 6 17 0 67 7 18
2019 CS-03 50 30 10 0 0 10 0 89 0 10
2018 CS 33 37 19 0 0 11 0 79 0 27
2018 CS-02 33 50 8 0 0 8 0 91 0 12
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 27
2018 CS-02 0 100 12

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 21 9 18 0 0 38 15 63 0 34
2020 CS-02 13 13 20 0 0 47 7 57 0 15
2019 CS 29 17 15 2 4 27 6 69 9 48
2019 CS-01 17 17 8 8 17 33 0 50 38 12
2019 CS-02 22 17 22 0 0 28 11 64 0 18
2019 CS-03 40 20 10 0 0 20 10 86 0 10
2018 CS 22 15 26 0 0 33 4 59 0 27
2018 CS-02 25 25 17 0 0 33 0 75 0 12

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 24 12 0 3 18 3 81 4 34
2020 CS-02 33 27 13 0 7 20 0 75 8 15
2019 CS 45 24 8 0 2 20 0 87 3 49
2019 CS-01 25 25 8 0 8 33 0 75 13 12
2019 CS-02 44 22 11 0 0 22 0 86 0 18
2019 CS-03 60 20 10 0 0 10 0 89 0 10
2018 CS 30 37 26 0 0 7 0 72 0 27
2018 CS-02 25 50 17 0 0 8 0 82 0 12
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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 29 9 6 3 0 3 82 9 34
2020 CS-02 27 47 7 7 7 0 7 79 14 15
2019 CS 33 31 20 4 12 0 0 63 16 49
2019 CS-01 8 33 25 8 25 0 0 42 33 12
2019 CS-02 33 33 28 0 6 0 0 67 6 18
2019 CS-03 60 20 0 0 20 0 0 80 20 10
2018 CS 33 22 22 7 11 0 4 58 19 27
2018 CS-02 42 25 17 8 8 0 0 67 17 12

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 9 38 12 12 0 3 36 24 34
2020 CS-02 20 7 40 20 7 0 7 29 29 15
2019 CS 18 41 22 10 8 0 0 59 18 49
2019 CS-01 8 58 8 8 17 0 0 67 25 12
2019 CS-02 17 44 33 0 6 0 0 61 6 18
2019 CS-03 30 20 20 20 10 0 0 50 30 10
2018 CS 4 33 48 7 7 0 0 37 15 27
2018 CS-02 8 42 50 0 0 0 0 50 0 12

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 21 26 9 3 3 3 59 13 34
2020 CS-02 33 13 33 7 0 7 7 54 8 15
2019 CS 27 41 16 8 8 0 0 67 16 49
2019 CS-01 25 42 8 8 17 0 0 67 25 12
2019 CS-02 28 44 17 6 6 0 0 72 11 18
2019 CS-03 30 30 30 0 10 0 0 60 10 10
2018 CS 7 26 48 11 7 0 0 33 19 27
2018 CS-02 17 33 42 8 0 0 0 50 8 12

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 29 15 18 18 3 3 47 38 34
2020 CS-02 13 20 7 27 20 7 7 38 54 15
2019 CS 12 27 31 12 14 0 4 40 28 49
2019 CS-01 0 42 25 0 25 0 8 45 27 12
2019 CS-02 11 33 28 17 6 0 6 47 24 18
2019 CS-03 30 10 20 20 20 0 0 40 40 10
2018 CS 7 33 30 19 11 0 0 41 30 27
2018 CS-02 17 42 33 8 0 0 0 58 8 12

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 30 15 12 3 3 3 68 16 33
2020 CS-02 27 33 20 7 0 7 7 69 8 15
2019 CS 47 33 10 0 6 0 4 83 6 49
2019 CS-01 58 25 8 0 8 0 0 83 8 12
2019 CS-02 44 33 11 0 6 0 6 82 6 18
2019 CS-03 40 40 10 0 0 0 10 89 0 10
2018 CS 37 26 26 0 7 0 4 65 8 27
2018 CS-02 42 33 17 0 8 0 0 75 8 12

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 21 24 15 6 0 3 55 21 34
2020 CS-02 27 33 13 20 0 0 7 64 21 15
2019 CS 45 29 14 6 4 0 2 75 10 49
2019 CS-01 25 33 17 0 17 0 8 64 18 12
2019 CS-02 56 28 11 6 0 0 0 83 6 18
2019 CS-03 50 10 30 10 0 0 0 60 10 10
2018 CS 37 26 19 11 7 0 0 63 19 27
2018 CS-02 50 17 8 17 8 0 0 67 25 12

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 35 24 0 0 0 3 76 0 34
2020 CS-02 27 40 27 0 0 0 7 71 0 15
2019 CS 27 37 20 4 4 2 6 69 9 49
2019 CS-01 8 33 33 8 8 0 8 45 18 12
2019 CS-02 33 44 11 0 6 6 0 82 6 18
2019 CS-03 30 40 10 10 0 0 10 78 11 10
2018 CS 15 38 35 4 4 4 0 56 8 26
2018 CS-02 25 33 25 8 0 8 0 64 9 12

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 32 24 15 3 0 0 59 18 34
2020 CS-02 27 27 20 20 7 0 0 53 27 15
2019 CS 18 31 31 8 8 2 2 51 17 49
2019 CS-01 8 42 17 17 17 0 0 50 33 12
2019 CS-02 22 39 28 0 6 6 0 65 6 18
2019 CS-03 20 10 40 10 10 0 10 33 22 10
2018 CS 4 31 42 15 4 4 0 36 20 26
2018 CS-02 8 50 25 8 0 8 0 64 9 12

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 41 12 9 3 0 3 76 12 34
2020 CS-02 33 33 20 7 7 0 0 67 13 15
2019 CS 27 31 22 8 8 0 4 60 17 49
2019 CS-01 8 42 17 17 17 0 0 50 33 12
2019 CS-02 33 33 22 6 6 0 0 67 11 18
2019 CS-03 20 30 30 0 10 0 10 56 11 10
2018 CS 23 35 23 12 4 4 0 60 16 26
2018 CS-02 33 33 17 8 0 8 0 73 9 12

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 32 9 9 0 0 3 82 9 34
2020 CS-02 40 40 7 13 0 0 0 80 13 15
2019 CS 49 20 12 8 6 0 4 72 15 49
2019 CS-01 50 0 25 8 17 0 0 50 25 12
2019 CS-02 61 22 6 6 6 0 0 83 11 18
2019 CS-03 50 30 10 0 0 0 10 89 0 10

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 32 9 3 0 0 6 88 3 34
2020 CS-02 40 40 7 7 0 0 7 86 7 15

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 53 9 9 0 0 3 82 9 34
2020 CS-02 40 47 13 0 0 0 0 87 0 15
2019 CS 47 22 20 2 6 0 2 71 8 49
2019 CS-01 33 33 25 0 8 0 0 67 8 12
2019 CS-02 50 22 17 6 6 0 0 72 11 18
2019 CS-03 50 10 20 0 10 0 10 67 11 10
2018 CS 24 44 12 12 4 4 0 71 17 25
2018 CS-02 36 36 0 18 0 9 0 80 20 11

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 26 6 3 0 0 3 91 3 34
2020 CS-02 47 40 7 7 0 0 0 87 7 15
2019 CS 58 21 8 6 2 0 4 83 9 48
2019 CS-01 42 25 8 17 8 0 0 67 25 12
2019 CS-02 76 18 0 0 0 0 6 100 0 17
2019 CS-03 50 20 20 0 0 0 10 78 0 10
2018 CS 76 4 8 4 4 4 0 83 8 25
2018 CS-02 82 0 0 9 0 9 0 90 10 11

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 24 6 9 0 0 3 85 9 34
2020 CS-02 53 20 13 13 0 0 0 73 13 15

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 79 12 3 3 0 0 3 94 3 34
2020 CS-02 87 13 0 0 0 0 0 100 0 15
2019 CS 65 16 6 2 2 0 8 89 4 49
2019 CS-01 33 33 8 0 8 0 17 80 10 12
2019 CS-02 78 17 6 0 0 0 0 94 0 18
2019 CS-03 80 0 10 0 0 0 10 89 0 10
2018 CS 69 12 12 0 4 4 0 84 4 26
2018 CS-02 67 8 17 0 0 8 0 82 0 12

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 91 3 0 3 0 0 3 97 3 34
2020 CS-02 100 0 0 0 0 0 0 100 0 15
2019 CS 73 8 4 4 2 0 8 89 7 49
2019 CS-01 33 25 8 8 8 0 17 70 20 12
2019 CS-02 83 6 6 0 0 0 6 94 0 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10
2018 CS 81 4 8 0 4 4 0 88 4 26
2018 CS-02 83 0 8 0 0 8 0 91 0 12

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 79 15 0 3 0 0 3 97 3 34
2020 CS-02 80 20 0 0 0 0 0 100 0 15
2019 CS 69 14 6 4 2 0 4 87 6 49
2019 CS-01 42 25 8 8 8 0 8 73 18 12
2019 CS-02 78 11 11 0 0 0 0 89 0 18
2019 CS-03 70 10 0 10 0 0 10 89 11 10
2018 CS 58 15 15 0 8 4 0 76 8 26
2018 CS-02 67 8 8 0 8 8 0 82 9 12

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 82 12 0 0 3 0 3 97 3 34
2020 CS-02 87 13 0 0 0 0 0 100 0 15
2019 CS 57 27 6 0 6 0 4 87 6 49
2019 CS-01 25 42 8 0 17 0 8 73 18 12
2019 CS-02 72 22 0 0 6 0 0 94 6 18
2019 CS-03 70 10 10 0 0 0 10 89 0 10
2018 CS 70 15 4 0 7 4 0 88 8 27
2018 CS-02 75 17 0 0 0 8 0 100 0 12

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 9 0 3 0 0 15 97 3 34
2020 CS-02 93 0 0 0 0 0 7 100 0 15
2019 CS 59 8 0 0 0 0 33 100 0 49
2019 CS-01 33 8 0 0 0 0 58 100 0 12
2019 CS-02 72 0 0 0 0 0 28 100 0 18
2019 CS-03 60 10 0 0 0 0 30 100 0 10
2018 CS 59 15 4 0 0 4 19 95 0 27
2018 CS-02 67 0 0 0 0 8 25 100 0 12

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 82 6 9 0 0 0 3 91 0 34
2020 CS-02 87 7 7 0 0 0 0 93 0 15
2019 CS 65 10 6 2 0 0 16 90 2 49
2019 CS-01 17 25 17 0 0 0 42 71 0 12
2019 CS-02 83 6 0 6 0 0 6 94 6 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10
2018 CS 59 19 7 4 4 4 4 84 8 27
2018 CS-02 67 0 8 8 0 8 8 80 10 12

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 79 9 3 0 6 0 3 91 6 34
2020 CS-02 80 7 7 0 7 0 0 87 7 15
2019 CS 65 14 4 2 10 0 4 83 13 49
2019 CS-01 42 8 8 8 25 0 8 55 36 12
2019 CS-02 72 22 0 0 6 0 0 94 6 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10
2018 CS 81 4 4 0 4 4 4 92 4 27
2018 CS-02 83 0 0 0 0 8 8 100 0 12

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 29 9 3 0 0 3 88 3 34
2020 CS-02 47 40 13 0 0 0 0 87 0 15
2019 CS 57 22 8 4 4 0 4 83 9 49
2019 CS-01 33 25 17 8 8 0 8 64 18 12
2019 CS-02 67 22 11 0 0 0 0 89 0 18
2019 CS-03 50 30 0 10 0 0 10 89 11 10
2018 CS 52 26 11 0 4 4 4 84 4 27
2018 CS-02 67 17 0 0 0 8 8 100 0 12

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 6 29 38 18 6 0 3 36 24 34
2020 CS-02 7 33 33 27 0 0 0 40 27 15
2019 CS 10 53 22 6 6 0 2 65 13 49
2019 CS-01 8 50 17 8 17 0 0 58 25 12
2019 CS-02 11 72 11 0 6 0 0 83 6 18
2019 CS-03 10 40 50 0 0 0 0 50 0 10
2018 CS 7 33 44 7 7 0 0 41 15 27
2018 CS-02 8 58 33 0 0 0 0 67 0 12

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 12 18 41 21 9 0 0 29 29 34
2020 CS-02 20 0 53 20 7 0 0 27 20 15
2019 CS 10 12 45 18 10 0 4 30 23 49
2019 CS-01 17 25 42 8 0 0 8 9 45 12
2019 CS-02 6 11 39 33 6 0 6 41 18 18
2019 CS-03 0 10 60 10 20 0 0 30 10 10
2018 CS 4 22 37 33 4 0 0 37 26 27
2018 CS-02 0 25 33 33 8 0 0 42 25 12

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 32 18 0 0 3 0 82 0 34
2020 CS-02 40 33 20 0 0 7 0 79 0 15
2019 CS 33 40 17 2 2 6 0 78 4 48
2019 CS-01 17 42 25 0 8 8 0 64 9 12
2019 CS-02 22 44 17 6 0 11 0 75 6 18
2018 CS 33 41 22 4 0 0 0 74 4 27
2018 CS-02 25 58 17 0 0 0 0 83 0 12

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 61 21 6 3 3 6 0 87 6 33
2020 CS-02 47 27 7 0 7 13 0 85 8 15

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 26 15 6 6 9 0 71 13 34
2020 CS-02 20 33 7 7 13 20 0 67 25 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 29 12 6 0 6 3 81 6 34
2020 CS-02 27 40 13 7 0 13 0 77 8 15

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 26 18 3 3 3 0 76 6 34
2020 CS-02 27 47 13 0 7 7 0 79 7 15
2019 CS 27 31 20 8 4 10 0 64 14 49
2019 CS-01 8 25 25 8 17 17 0 40 30 12
2019 CS-02 22 33 28 0 0 17 0 67 0 18
2019 CS-03 40 40 0 20 0 0 0 80 20 10
2018 CS 15 44 33 7 0 0 0 59 7 27
2018 CS-02 25 42 25 8 0 0 0 67 8 12

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 55 0 18 0 0 0 82 18 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 9 91 34
2020 CS-02 7 93 15
2019 CS 22 78 49
2019 CS-01 33 67 12
2019 CS-02 11 89 18
2019 CS-03 30 70 10

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 82 18 11

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 44 12 0 0 3 0 88 0 34
2020 CS-02 40 47 7 0 0 7 0 93 0 15
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2020 CS 15 47 32 6 34
2020 CS-02 20 33 40 7 15

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 21 12 6 15 0 12 63 23 34
2020 CS-02 20 27 27 7 7 0 13 54 15 15
2019 CS 48 15 21 4 8 0 4 65 13 48
2019 CS-01 58 17 8 0 8 0 8 82 9 12
2019 CS-02 44 17 11 11 11 0 6 65 24 18
2019 CS-03 40 20 30 0 10 0 0 60 10 10
2018 CS 52 15 22 4 7 0 0 67 11 27
2018 CS-02 58 17 8 8 8 0 0 75 17 12
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