2022 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 44 8 13 6 0 0 73 19 48
2019 CS-02 18 71 0 12 0 0 0 88 12 17
2019 CS-03 50 31 0 13 6 0 0 81 19 16

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 21 6 2 0 0 70 9 47
2019 CS-02 41 29 24 6 0 0 0 71 6 17
2019 CS-03 53 20 27 0 0 0 0 73 0 15
2018 CS 28 46 13 13 0 0 0 74 13 46
2018 CS-02 33 58 0 8 0 0 0 92 8 12
2018 CS-03 17 56 22 6 0 0 0 72 6 18
2018 CS-04 55 27 9 9 0 0 0 82 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 42 15 2 2 2 0 81 4 48
2019 CS-02 47 41 12 0 0 0 0 88 0 17
2019 CS-03 44 31 13 0 6 6 0 80 7 16

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 31 8 4 2 0 0 85 6 48
2019 CS-02 71 12 12 0 6 0 0 82 6 17
2019 CS-03 63 31 6 0 0 0 0 94 0 16
2018 CS 39 39 13 0 7 0 2 80 7 46
2018 CS-02 50 33 0 0 8 0 8 91 9 12
2018 CS-03 33 39 22 0 6 0 0 72 6 18
2018 CS-04 45 45 9 0 0 0 0 91 0 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 42 8 17 4 0 0 71 21 48
2019 CS-02 24 41 12 18 6 0 0 65 24 17
2019 CS-03 38 50 0 6 6 0 0 88 13 16
2018 CS 15 48 22 9 7 0 0 63 15 46
2018 CS-02 17 50 33 0 0 0 0 67 0 12
2018 CS-03 6 61 11 11 11 0 0 67 22 18
2018 CS-04 27 36 36 0 0 0 0 64 0 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 29 23 13 6 0 0 58 19 48
2019 CS-02 29 24 24 18 6 0 0 53 24 17
2019 CS-03 44 25 19 6 6 0 0 69 13 16
2018 CS 17 24 26 15 15 0 2 42 31 46
2018 CS-02 17 33 25 8 8 0 8 55 18 12
2018 CS-03 11 22 28 17 22 0 0 33 39 18
2018 CS-04 36 9 27 18 9 0 0 45 27 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 38 17 15 4 0 0 64 19 47
2019 CS-02 31 25 31 13 0 0 0 56 13 16
2019 CS-03 31 50 6 6 6 0 0 81 13 16
2018 CS 13 41 30 11 4 0 0 54 15 46
2018 CS-02 33 25 42 0 0 0 0 58 0 12
2018 CS-03 6 50 28 11 6 0 0 56 17 18
2018 CS-04 9 64 18 9 0 0 0 73 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 31 42 23 2 2 0 0 73 4 48
2019 CS-02 41 29 29 0 0 0 0 71 0 17
2019 CS-03 31 44 13 6 6 0 0 75 13 16
2018 CS 35 35 20 9 2 0 0 70 11 46
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2018 CS-03 33 28 22 11 6 0 0 61 17 18
2018 CS-04 45 27 18 9 0 0 0 73 9 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 33 21 8 10 0 0 60 19 48
2019 CS-02 41 18 24 6 12 0 0 59 18 17
2019 CS-03 31 38 19 6 6 0 0 69 13 16
2018 CS 24 24 26 17 9 0 0 48 26 46
2018 CS-02 25 17 50 0 8 0 0 42 8 12
2018 CS-03 17 28 17 33 6 0 0 44 39 18
2018 CS-04 45 18 18 9 9 0 0 64 18 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 29 19 4 2 0 0 75 6 48
2019 CS-02 53 12 29 6 0 0 0 65 6 17
2019 CS-03 38 56 6 0 0 0 0 94 0 16
2018 CS 40 40 9 11 0 0 0 80 11 45
2018 CS-02 42 42 17 0 0 0 0 83 0 12
2018 CS-03 28 50 0 22 0 0 0 78 22 18
2018 CS-04 60 30 10 0 0 0 0 90 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 45 11 11 9 0 0 70 19 47
2019 CS-02 31 31 19 13 6 0 0 63 19 16
2019 CS-03 25 63 0 6 6 0 0 88 13 16
2018 CS 24 39 20 9 9 0 0 63 17 46
2018 CS-02 25 42 33 0 0 0 0 67 0 12
2018 CS-03 17 33 22 17 11 0 0 50 28 18
2018 CS-04 45 27 9 9 9 0 0 73 18 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 35 21 0 10 0 0 69 10 48
2019 CS-02 35 29 29 0 6 0 0 65 6 17
2019 CS-03 38 44 13 0 6 0 0 81 6 16
2018 CS 29 20 29 16 7 0 0 49 22 45
2018 CS-02 25 17 58 0 0 0 0 42 0 12
2018 CS-03 22 33 17 17 11 0 0 56 28 18
2018 CS-04 45 0 27 27 0 0 0 45 27 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 28 40 13 15 4 0 0 68 19 47
2019 CS-02 29 47 18 0 6 0 0 76 6 17
2019 CS-03 31 44 0 19 6 0 0 75 25 16
2018 CS 18 39 23 9 9 0 2 58 19 44
2018 CS-02 18 45 27 0 0 0 9 70 0 11
2018 CS-03 17 39 11 17 17 0 0 56 33 18
2018 CS-04 30 20 50 0 0 0 0 50 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 29 17 4 6 0 0 73 10 48
2019 CS-02 53 18 24 6 0 0 0 71 6 17
2019 CS-03 44 38 13 0 6 0 0 81 6 16
2018 CS 35 41 13 9 2 0 0 76 11 46
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2018 CS-03 33 28 17 17 6 0 0 61 22 18
2018 CS-04 45 45 9 0 0 0 0 91 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 15 6 6 0 2 72 13 47
2019 CS-02 41 47 12 0 0 0 0 88 0 17
2019 CS-03 38 38 19 6 0 0 0 75 6 16
2018 CS 41 28 20 2 7 0 2 71 9 46
2018 CS-02 67 25 8 0 0 0 0 92 0 12
2018 CS-03 33 39 28 0 0 0 0 72 0 18
2018 CS-04 36 18 27 9 9 0 0 55 18 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 27 35 13 4 0 2 17 47 48
2019 CS-02 0 29 41 18 6 0 6 25 31 17
2019 CS-03 19 25 44 6 6 0 0 13 44 16
2018 CS 22 29 36 13 0 0 0 13 51 45
2018 CS-02 18 18 27 36 0 0 0 36 36 11
2018 CS-03 17 33 44 6 0 0 0 6 50 18
2018 CS-04 27 27 36 9 0 0 0 9 55 11

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 13 33 25 17 6 4 2 24 49 48
2019 CS-02 0 24 24 29 12 6 6 47 27 17
2019 CS-03 19 31 38 6 6 0 0 13 50 16
2018 CS 16 39 16 18 7 2 2 26 57 44
2018 CS-02 9 45 9 18 9 9 0 30 60 11
2018 CS-03 11 33 22 17 11 0 6 29 47 18
2018 CS-04 30 30 10 30 0 0 0 30 60 10

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 10 15 17 40 15 0 4 57 26 48
2019 CS-02 0 0 6 65 24 0 6 94 0 17
2019 CS-03 13 19 38 25 6 0 0 31 31 16
2018 CS 19 23 33 19 5 0 2 24 43 43
2018 CS-02 9 9 36 36 9 0 0 45 18 11
2018 CS-03 24 18 41 18 0 0 0 18 41 17
2018 CS-04 20 30 30 10 10 0 0 20 50 10

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 34 28 9 15 9 2 4 25 66 47
2019 CS-02 13 38 0 31 6 6 6 43 57 16
2019 CS-03 50 19 25 0 6 0 0 6 69 16
2018 CS 42 16 22 18 2 0 0 20 58 45
2018 CS-02 36 9 9 36 9 0 0 45 45 11
2018 CS-03 50 6 39 6 0 0 0 6 56 18
2018 CS-04 36 18 18 27 0 0 0 27 55 11

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 4 17 29 29 15 4 2 47 22 48
2019 CS-02 12 12 18 24 18 12 6 50 29 17
2019 CS-03 0 19 38 31 13 0 0 44 19 16
2018 CS 11 11 38 27 9 0 4 37 23 45
2018 CS-02 18 18 18 27 18 0 0 45 36 11
2018 CS-03 11 6 50 28 6 0 0 33 17 18
2018 CS-04 9 9 45 18 0 0 18 22 22 11

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 21 35 15 4 4 4 20 41 48
2019 CS-02 0 18 41 18 6 12 6 29 21 17
2019 CS-03 25 19 31 19 6 0 0 25 44 16
2018 CS 22 20 38 13 4 2 0 18 43 45
2018 CS-02 18 9 36 27 0 9 0 30 30 11
2018 CS-03 22 6 50 11 11 0 0 22 28 18
2018 CS-04 27 36 27 9 0 0 0 9 64 11

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 4 15 31 33 13 0 4 48 20 48
2019 CS-02 0 6 29 41 18 0 6 63 6 17
2019 CS-03 6 19 31 38 6 0 0 44 25 16
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 38 8 0 4 13 4 85 5 48
2019 CS-02 41 24 0 0 6 18 12 92 8 17
2019 CS-03 31 56 6 0 0 6 0 93 0 16
2018 CS 15 41 20 7 7 2 9 63 15 46
2018 CS-02 8 33 25 8 0 0 25 56 11 12
2018 CS-03 22 33 28 6 6 0 6 59 12 18
2018 CS-04 18 55 9 0 9 9 0 80 10 11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 55 30 4 4 6 0 0 85 11 47
2019 CS-02 41 35 12 0 12 0 0 76 12 17
2019 CS-03 67 27 0 7 0 0 0 93 7 15
2018 CS 43 26 13 13 4 0 0 70 17 46
2018 CS-02 50 17 17 17 0 0 0 67 17 12
2018 CS-03 50 28 11 11 0 0 0 78 11 18
2018 CS-04 36 36 9 9 9 0 0 73 18 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 60 34 2 2 2 0 0 94 4 47
2019 CS-02 53 35 6 0 6 0 0 88 6 17
2019 CS-03 73 27 0 0 0 0 0 100 0 15
2018 CS 39 50 2 7 0 2 0 91 7 46
2018 CS-02 58 25 8 0 0 8 0 91 0 12
2018 CS-03 28 61 0 11 0 0 0 89 11 18
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 50 38 10 0 2 0 0 88 2 48
2019 CS-02 47 29 24 0 0 0 0 76 0 17
2019 CS-03 63 38 0 0 0 0 0 100 0 16
2018 CS 30 50 15 4 0 0 0 80 4 46
2018 CS-02 50 25 25 0 0 0 0 75 0 12
2018 CS-03 22 72 0 6 0 0 0 94 6 18
2018 CS-04 36 36 27 0 0 0 0 73 0 11
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 19 17 0 4 0 6 78 4 48
2019 CS-02 35 35 18 0 0 0 12 80 0 17
2019 CS-03 75 0 19 0 6 0 0 75 6 16

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 23 21 4 4 0 0 71 8 48
2019 CS-02 41 29 29 0 0 0 0 71 0 17
2019 CS-03 56 25 13 0 6 0 0 81 6 16
2018 CS 33 35 13 11 7 0 2 69 18 46
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2018 CS-03 28 44 17 6 6 0 0 72 11 18
2018 CS-04 27 27 9 27 9 0 0 55 36 11

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 31 15 6 2 0 0 77 8 48
2019 CS-02 53 29 12 6 0 0 0 82 6 17
2019 CS-03 44 38 13 0 6 0 0 81 6 16
2018 CS 39 26 20 11 4 0 0 65 15 46
2018 CS-02 58 8 33 0 0 0 0 67 0 12
2018 CS-03 39 33 17 6 6 0 0 72 11 18
2018 CS-04 27 27 18 18 9 0 0 55 27 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 35 10 4 2 0 0 83 6 48
2019 CS-02 53 41 6 0 0 0 0 94 0 17
2019 CS-03 50 25 13 6 6 0 0 75 13 16
2018 CS 37 39 9 9 7 0 0 76 15 46
2018 CS-02 58 25 17 0 0 0 0 83 0 12
2018 CS-03 33 50 0 11 6 0 0 83 17 18
2018 CS-04 27 36 18 9 9 0 0 64 18 11

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 79 6 6 8 0 0 0 85 8 48
2019 CS-02 65 18 12 6 0 0 0 82 6 17
2019 CS-03 81 0 6 13 0 0 0 81 13 16
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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 36 30 15 2 2 15 0 78 5 47
2019 CS-02 41 29 6 0 0 24 0 92 0 17
2019 CS-03 44 19 25 0 6 6 0 67 7 16
2018 CS 17 35 22 13 9 4 0 55 23 46
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2018 CS-03 17 33 22 11 17 0 0 50 28 18
2018 CS-04 18 45 9 9 9 9 0 70 20 11

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 31 21 4 4 10 0 67 9 48
2019 CS-02 35 24 18 0 0 24 0 77 0 17
2019 CS-03 38 31 19 6 6 0 0 69 13 16
2018 CS 15 41 24 4 13 2 0 58 18 46
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2018 CS-03 11 44 17 0 28 0 0 56 28 18
2018 CS-04 18 36 27 9 9 0 0 55 18 11

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 30 13 17 4 17 0 59 26 47
2019 CS-02 31 25 6 13 0 25 0 75 17 16
2019 CS-03 19 31 13 19 6 13 0 57 29 16
2018 CS 11 26 33 13 13 4 0 39 27 46
2018 CS-02 25 25 33 0 8 8 0 55 9 12
2018 CS-03 6 28 28 17 22 0 0 33 39 18
2018 CS-04 9 27 27 18 9 9 0 40 30 11

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 31 23 19 2 8 0 52 23 48
2019 CS-02 24 24 29 6 0 18 0 57 7 17
2019 CS-03 13 50 13 19 6 0 0 63 25 16
2018 CS 7 33 28 17 15 0 0 39 33 46
2018 CS-02 17 50 25 0 8 0 0 67 8 12
2018 CS-03 0 22 28 22 28 0 0 22 50 18
2018 CS-04 9 36 27 18 9 0 0 45 27 11

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 50 21 13 4 4 8 0 77 9 48
2019 CS-02 53 6 12 0 12 18 0 71 14 17
2019 CS-03 44 31 13 13 0 0 0 75 13 16
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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 42 23 17 0 0 0 60 17 48
2019 CS-02 35 18 35 12 0 0 0 53 12 17
2019 CS-03 19 38 25 19 0 0 0 56 19 16
2018 CS 16 53 16 7 9 0 0 69 16 45
2018 CS-02 33 42 17 0 8 0 0 75 8 12
2018 CS-03 6 50 17 17 11 0 0 56 28 18
2018 CS-04 18 73 9 0 0 0 0 91 0 11

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 33 23 25 2 2 0 49 28 48
2019 CS-02 29 29 35 6 0 0 0 59 6 17
2019 CS-03 13 38 19 31 0 0 0 50 31 16

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 30 47 15 0 4 2 2 80 4 47
2019 CS-02 29 47 12 0 6 6 0 81 6 17
2019 CS-03 31 44 13 0 6 0 6 80 7 16
2018 CS 24 37 22 4 11 0 2 62 16 46
2018 CS-02 33 33 17 0 17 0 0 67 17 12
2018 CS-03 17 28 22 11 17 0 6 47 29 18
2018 CS-04 36 45 18 0 0 0 0 82 0 11

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 46 23 4 0 6 0 71 4 48
2019 CS-02 41 12 29 6 0 12 0 60 7 17
2019 CS-03 13 63 19 6 0 0 0 75 6 16
2018 CS 17 57 13 9 2 2 0 76 11 46
2018 CS-02 33 50 17 0 0 0 0 83 0 12
2018 CS-03 6 56 11 17 6 6 0 65 24 18
2018 CS-04 27 64 9 0 0 0 0 91 0 11

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 29 25 8 6 13 4 53 18 48
2019 CS-02 24 12 35 12 6 12 0 40 20 17
2019 CS-03 19 31 19 6 13 6 6 57 21 16
2018 CS 11 24 20 22 13 7 4 39 39 46
2018 CS-02 17 8 8 25 8 17 17 38 50 12
2018 CS-03 11 33 22 22 11 0 0 44 33 18
2018 CS-04 9 18 18 27 18 9 0 30 50 11

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 30 28 19 0 2 0 52 20 47
2019 CS-02 31 6 44 13 0 6 0 40 13 16
2019 CS-03 19 63 6 13 0 0 0 81 13 16
2018 CS 17 37 28 2 15 0 0 54 17 46
2018 CS-02 25 33 33 0 8 0 0 58 8 12
2018 CS-03 17 33 22 0 28 0 0 50 28 18
2018 CS-04 18 55 27 0 0 0 0 73 0 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 15 8 4 0 2 4 87 4 48
2019 CS-02 71 6 12 0 0 6 6 87 0 17
2019 CS-03 81 13 0 6 0 0 0 94 6 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 54 25 10 2 2 4 2 84 4 48
2019 CS-02 53 18 18 0 0 6 6 80 0 17
2019 CS-03 69 19 13 0 0 0 0 88 0 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 62 15 6 4 2 4 6 86 7 47
2019 CS-02 56 19 0 6 6 6 6 86 14 16
2019 CS-03 63 19 0 6 0 6 6 93 7 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 72 6 6 4 0 6 4 88 5 47
2019 CS-02 81 6 0 0 0 13 0 100 0 16
2019 CS-03 63 6 19 0 0 6 6 79 0 16

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 27 19 10 21 6 2 45 34 48
2019 CS-02 24 18 12 6 29 12 0 47 40 17
2019 CS-03 13 44 13 13 19 0 0 56 31 16
2018 CS 9 26 15 20 30 0 0 35 50 46
2018 CS-02 17 17 17 25 25 0 0 33 50 12
2018 CS-03 0 28 17 17 39 0 0 28 56 18
2018 CS-04 18 27 18 9 27 0 0 45 36 11

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 15 44 19 4 6 8 4 67 12 48
2019 CS-02 18 41 18 0 6 6 12 71 7 17
2019 CS-03 25 31 19 6 6 13 0 64 14 16
2018 CS 13 38 24 18 4 2 0 52 23 45
2018 CS-02 25 17 50 0 0 8 0 45 0 12
2018 CS-03 6 47 18 24 6 0 0 53 29 17
2018 CS-04 18 45 9 18 9 0 0 64 27 11

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 50 10 8 0 2 0 81 9 48
2019 CS-02 47 29 6 12 0 6 0 81 13 17
2019 CS-03 25 63 13 0 0 0 0 88 0 16
2018 CS 35 50 13 0 2 0 0 85 2 46
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2018 CS-03 33 44 17 0 6 0 0 78 6 18
2018 CS-04 36 55 9 0 0 0 0 91 0 11

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 40 38 19 2 0 2 0 79 2 48
2019 CS-02 59 18 18 0 0 6 0 81 0 17
2019 CS-03 38 44 13 6 0 0 0 81 6 16
2018 CS 31 40 24 4 0 0 0 71 4 45
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2018 CS-03 28 39 28 6 0 0 0 67 6 18
2018 CS-04 50 40 10 0 0 0 0 90 0 10

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 40 10 4 0 2 0 85 4 48
2019 CS-02 53 24 18 0 0 6 0 81 0 17
2019 CS-03 50 38 6 6 0 0 0 88 6 16
2018 CS 37 52 4 4 0 2 0 91 4 46
2018 CS-02 33 50 8 0 0 8 0 91 0 12
2018 CS-03 44 39 6 11 0 0 0 83 11 18
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 31 23 13 2 2 0 62 15 48
2019 CS-02 41 24 18 6 6 6 0 69 13 17
2019 CS-03 38 38 19 6 0 0 0 75 6 16
2018 CS 30 39 14 11 5 2 0 70 16 44
2018 CS-02 36 45 9 0 0 9 0 90 0 11
2018 CS-03 39 22 11 17 11 0 0 61 28 18
2018 CS-04 18 64 9 9 0 0 0 82 9 11

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 29 33 25 8 2 2 0 64 11 48
2019 CS-02 47 12 29 0 6 6 0 63 6 17
2019 CS-03 31 44 19 6 0 0 0 75 6 16
2018 CS 29 40 16 9 4 2 0 70 14 45
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2018 CS-03 39 22 11 17 11 0 0 61 28 18
2018 CS-04 27 55 9 9 0 0 0 82 9 11

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 40 23 21 13 2 2 0 64 15 48
2019 CS-02 47 18 18 12 0 6 0 69 13 17
2019 CS-03 56 25 6 13 0 0 0 81 13 16
2018 CS 33 26 26 9 2 4 0 61 11 46
2018 CS-02 33 33 25 0 0 8 0 73 0 12
2018 CS-03 39 22 22 11 6 0 0 61 17 18
2018 CS-04 27 27 27 9 0 9 0 60 10 11
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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2019 CS 23 35 42 48
2019 CS-02 12 29 59 17
2019 CS-03 31 38 31 16
2018 CS 28 39 33 46
2018 CS-02 8 42 50 12
2018 CS-03 28 39 33 18
2018 CS-04 36 36 27 11

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2019 CS 27 27 45 0 0 0 11
2018 CS 31 23 46 0 0 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 48

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 13 25 19 2 6 25 10 58 13 48
2019 CS-02 18 24 18 0 6 24 12 64 9 17
2019 CS-03 13 25 19 6 13 19 6 50 25 16
2018 CS 15 24 15 2 13 20 11 56 22 46
2018 CS-02 8 17 17 8 8 17 25 43 29 12
2018 CS-03 17 22 17 0 17 17 11 54 23 18
2018 CS-04 27 27 9 0 9 27 0 75 13 11

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 25 38 23 2 4 6 2 68 7 48
2019 CS-02 41 12 29 6 0 6 6 60 7 17
2019 CS-03 19 50 19 0 13 0 0 69 13 16
2018 CS 24 41 13 9 7 7 0 70 16 46
2018 CS-02 25 50 8 8 0 8 0 82 9 12
2018 CS-03 22 33 17 6 17 6 0 59 24 18
2018 CS-04 27 36 18 9 0 9 0 70 10 11
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 17 15 21 2 2 34 9 56 7 47
2019 CS-02 24 12 18 0 0 35 12 67 0 17
2019 CS-03 13 19 25 6 6 31 0 45 18 16
2018 CS 16 18 22 2 4 24 13 54 11 45
2018 CS-02 8 25 25 0 0 17 25 57 0 12
2018 CS-03 17 6 33 0 6 28 11 36 9 18
2018 CS-04 27 27 0 9 0 27 9 86 14 11

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 33 40 13 0 4 8 2 81 5 48
2019 CS-02 47 29 6 0 6 6 6 87 7 17
2019 CS-03 31 50 13 0 6 0 0 81 6 16
2018 CS 20 42 24 0 2 9 2 70 3 45
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2018 CS-03 11 33 33 0 6 11 6 53 7 18
2018 CS-04 27 55 9 0 0 9 0 90 0 11
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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 28 34 21 6 11 0 0 62 17 47
2019 CS-02 44 31 19 0 6 0 0 75 6 16
2019 CS-03 19 50 19 0 13 0 0 69 13 16
2018 CS 35 22 22 11 9 0 2 58 20 46
2018 CS-02 25 33 25 17 0 0 0 58 17 12
2018 CS-03 33 17 28 11 6 0 6 53 18 18
2018 CS-04 36 18 18 9 18 0 0 55 27 11

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 23 15 23 13 0 0 50 35 48
2019 CS-02 35 18 29 18 0 0 0 53 18 17
2019 CS-03 25 31 6 25 13 0 0 56 38 16
2018 CS 15 30 28 13 13 0 0 46 26 46
2018 CS-02 33 33 33 0 0 0 0 67 0 12
2018 CS-03 6 44 28 6 17 0 0 50 22 18
2018 CS-04 18 9 36 27 9 0 0 27 36 11

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 26 30 21 9 13 0 2 57 22 47
2019 CS-02 44 31 19 0 0 0 6 80 0 16
2019 CS-03 6 44 25 19 6 0 0 50 25 16
2018 CS 18 27 18 22 16 0 0 44 38 45
2018 CS-02 45 27 18 9 0 0 0 73 9 11
2018 CS-03 6 44 17 22 11 0 0 50 33 18
2018 CS-04 9 9 27 27 27 0 0 18 55 11

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 19 23 17 17 25 0 0 42 42 48
2019 CS-02 35 35 6 12 12 0 0 71 24 17
2019 CS-03 6 31 19 19 25 0 0 38 44 16
2018 CS 11 20 20 20 29 0 0 31 49 45
2018 CS-02 25 33 0 33 8 0 0 58 42 12
2018 CS-03 0 22 28 17 33 0 0 22 50 18
2018 CS-04 20 10 30 20 20 0 0 30 40 10

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 48 27 8 6 2 0 8 82 9 48
2019 CS-02 65 24 6 0 0 0 6 94 0 17
2019 CS-03 50 31 6 0 0 0 13 93 0 16
2018 CS 39 37 7 2 4 0 11 85 7 46
2018 CS-02 58 25 0 0 0 0 17 100 0 12
2018 CS-03 44 44 6 6 0 0 0 89 6 18
2018 CS-04 18 45 18 0 0 0 18 78 0 11

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 38 32 17 9 4 0 0 70 13 47
2019 CS-02 50 31 13 0 6 0 0 81 6 16
2019 CS-03 44 38 13 6 0 0 0 81 6 16
2018 CS 35 33 15 2 9 0 7 72 12 46
2018 CS-02 58 17 8 8 0 0 8 82 9 12
2018 CS-03 17 56 22 0 6 0 0 72 6 18
2018 CS-04 45 18 18 0 9 0 9 70 10 11

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 32 32 30 0 2 4 0 67 2 47
2019 CS-02 53 18 24 0 0 6 0 75 0 17
2019 CS-03 33 47 20 0 0 0 0 80 0 15
2018 CS 27 38 22 9 4 0 0 64 13 45
2018 CS-02 33 42 25 0 0 0 0 75 0 12
2018 CS-03 35 41 0 12 12 0 0 76 24 17
2018 CS-04 9 36 45 9 0 0 0 45 9 11

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 25 23 8 13 2 2 54 22 48
2019 CS-02 41 18 18 12 0 6 6 67 13 17
2019 CS-03 13 44 31 0 13 0 0 56 13 16
2018 CS 11 35 17 26 11 0 0 46 37 46
2018 CS-02 33 33 8 25 0 0 0 67 25 12
2018 CS-03 6 28 17 33 17 0 0 33 50 18
2018 CS-04 0 55 27 9 9 0 0 55 18 11

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 27 31 19 17 4 2 0 60 21 48
2019 CS-02 35 35 18 6 0 6 0 75 6 17
2019 CS-03 31 38 6 19 6 0 0 69 25 16
2018 CS 22 33 20 17 7 0 2 56 24 46
2018 CS-02 42 33 8 8 8 0 0 75 17 12
2018 CS-03 28 22 22 22 6 0 0 50 28 18
2018 CS-04 0 55 27 9 0 0 9 60 10 11

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 45 19 15 13 6 2 0 65 20 47
2019 CS-02 56 0 13 19 6 6 0 60 27 16
2019 CS-03 56 19 13 13 0 0 0 75 13 16

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 35 31 25 2 4 2 0 68 6 48
2019 CS-02 41 18 35 0 0 6 0 63 0 17
2019 CS-03 31 50 13 0 6 0 0 81 6 16
2018 CS 28 41 11 9 9 2 0 71 18 46
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2018 CS-03 22 39 17 11 11 0 0 61 22 18
2018 CS-04 18 55 9 0 9 9 0 80 10 11

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 46 26 13 9 4 2 0 73 13 46
2019 CS-02 56 25 6 6 0 6 0 87 7 16
2019 CS-03 47 27 13 13 0 0 0 73 13 15
2018 CS 50 24 11 7 9 0 0 74 15 46
2018 CS-02 50 17 17 0 17 0 0 67 17 12
2018 CS-03 44 28 17 6 6 0 0 72 11 18
2018 CS-04 55 18 0 18 9 0 0 73 27 11

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 64 17 2 6 2 4 4 88 9 47
2019 CS-02 69 19 0 0 0 13 0 100 0 16
2019 CS-03 63 25 0 6 0 0 6 93 7 16
2018 CS 67 11 7 4 4 0 7 83 10 45
2018 CS-02 75 0 0 8 8 0 8 82 18 12
2018 CS-03 71 24 6 0 0 0 0 94 0 17
2018 CS-04 64 0 18 0 0 0 18 78 0 11

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 69 10 4 4 6 2 4 84 11 48
2019 CS-02 65 12 0 6 6 6 6 87 13 17
2019 CS-03 75 6 0 6 13 0 0 81 19 16
2018 CS 70 13 7 4 2 2 2 86 7 46
2018 CS-02 75 0 8 8 0 8 0 82 9 12
2018 CS-03 72 17 11 0 0 0 0 89 0 18
2018 CS-04 64 18 0 9 0 0 9 90 10 11

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 66 21 6 2 2 2 0 89 4 47
2019 CS-02 65 24 0 0 6 6 0 94 6 17
2019 CS-03 69 19 6 6 0 0 0 88 6 16
2018 CS 69 20 4 2 2 0 2 91 5 45
2018 CS-02 58 33 0 8 0 0 0 92 8 12
2018 CS-03 71 18 6 0 6 0 0 88 6 17
2018 CS-04 91 0 0 0 0 0 9 100 0 11

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 74 13 9 0 4 0 0 87 4 47
2019 CS-02 88 6 6 0 0 0 0 94 0 16
2019 CS-03 75 13 0 0 13 0 0 88 13 16
2018 CS 51 27 9 4 9 0 0 78 13 45
2018 CS-02 75 17 8 0 0 0 0 92 0 12
2018 CS-03 41 41 6 6 6 0 0 82 12 17
2018 CS-04 55 18 9 0 18 0 0 73 18 11

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 10 4 0 2 2 15 93 3 48
2019 CS-02 82 0 0 0 0 6 12 100 0 17
2019 CS-03 50 19 0 0 6 0 25 92 8 16
2018 CS 53 24 2 0 2 0 18 95 3 45
2018 CS-02 58 0 0 0 0 0 42 100 0 12
2018 CS-03 65 18 6 0 6 0 6 88 6 17
2018 CS-04 36 64 0 0 0 0 0 100 0 11

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 65 17 4 2 2 2 8 91 5 48
2019 CS-02 65 24 0 0 0 6 6 100 0 17
2019 CS-03 56 13 6 6 6 0 13 79 14 16
2018 CS 67 11 2 7 0 0 13 90 8 45
2018 CS-02 67 8 0 0 0 0 25 100 0 12
2018 CS-03 71 18 6 6 0 0 0 88 6 17
2018 CS-04 73 9 0 9 0 0 9 90 10 11

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 8 15 4 0 2 4 80 4 48
2019 CS-02 59 12 12 12 0 6 0 75 13 17
2019 CS-03 69 6 19 0 0 0 6 80 0 16
2018 CS 62 22 4 4 0 0 7 90 5 45
2018 CS-02 42 33 8 8 0 0 8 82 9 12
2018 CS-03 71 24 6 0 0 0 0 94 0 17
2018 CS-04 73 9 0 9 0 0 9 90 10 11

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 67 10 13 4 4 2 0 79 9 48
2019 CS-02 65 12 12 6 0 6 0 81 6 17
2019 CS-03 69 13 13 0 6 0 0 81 6 16
2018 CS 62 22 9 2 0 0 4 88 2 45
2018 CS-02 67 17 0 8 0 0 8 91 9 12
2018 CS-03 47 35 18 0 0 0 0 82 0 17
2018 CS-04 82 9 0 0 0 0 9 100 0 11

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 23 31 25 15 6 0 0 54 21 48
2019 CS-02 35 41 18 6 0 0 0 76 6 17
2019 CS-03 31 25 31 6 6 0 0 56 13 16
2018 CS 15 28 41 11 4 0 0 43 15 46
2018 CS-02 42 25 33 0 0 0 0 67 0 12
2018 CS-03 6 44 28 17 6 0 0 50 22 18
2018 CS-04 9 18 64 9 0 0 0 27 9 11

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 6 26 32 30 6 0 0 36 32 47
2019 CS-02 0 25 25 38 13 0 0 50 25 16
2019 CS-03 0 25 50 19 6 0 0 25 25 16
2018 CS 9 30 39 15 7 0 0 22 39 46
2018 CS-02 8 25 17 33 17 0 0 50 33 12
2018 CS-03 6 28 50 17 0 0 0 17 33 18
2018 CS-04 9 45 36 0 9 0 0 9 55 11

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 21 38 29 0 0 10 2 67 0 48
2019 CS-02 29 29 24 0 0 12 6 71 0 17
2019 CS-03 19 38 44 0 0 0 0 56 0 16
2018 CS 17 54 17 7 0 4 0 75 7 46
2018 CS-02 25 42 25 0 0 8 0 73 0 12
2018 CS-03 17 39 28 17 0 0 0 56 17 18
2018 CS-04 18 73 0 0 0 9 0 100 0 11

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 35 27 19 15 2 2 0 64 17 48
2019 CS-02 47 18 24 6 0 6 0 69 6 17
2019 CS-03 38 31 6 19 6 0 0 69 25 16
2018 CS 20 43 17 13 7 0 0 63 20 46
2018 CS-02 33 42 8 17 0 0 0 75 17 12
2018 CS-03 6 50 28 11 6 0 0 56 17 18
2018 CS-04 36 36 9 18 0 0 0 73 18 11

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 0 47 27 7 0 7 13 58 8 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 17 83 48
2019 CS-02 18 82 17
2019 CS-03 19 81 16
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Compensation

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 44 10 6 21 15 2 2 57 37 48
2019 CS-02 53 6 0 12 18 6 6 67 33 17
2019 CS-03 38 25 6 25 6 0 0 63 31 16
2018 CS 36 13 20 7 11 7 7 56 21 45
2018 CS-02 42 17 8 0 17 8 8 70 20 12
2018 CS-03 24 12 35 6 12 6 6 40 20 17
2018 CS-04 45 9 9 18 0 9 9 67 22 11
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