2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	30	6	5	1	87	6	411
2020	Non-supervisor	47	34	9	6	3	81	10	1148
2019	Supervisor	57	33	4	3	3	90	6	430
2019	Non-supervisor	51	33	8	5	3	84	8	1247
2018	Supervisor	53	38	4	4	1	91	5	346
2018	Non-supervisor	47	37	8	5	3	83	8	1161
2017	Supervisor	49	36	6	5	3	86	8	257
2017	Non-supervisor	47	37	7	5	3	85	9	889
2014	Supervisor	50	38	4	5	3	88	7	308
2014	Non-supervisor	45	39	8	6	2	84	8	983

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	37	7	9	2	82	11	411
2020	Non-supervisor	44	35	10	7	4	80	11	1147
2019	Supervisor	45	36	9	4	4	82	9	428
2019	Non-supervisor	43	34	10	8	4	77	13	1245
2018	Supervisor	45	36	9	6	4	81	10	351
2018	Non-supervisor	41	36	10	9	4	77	13	1153
2017	Supervisor	40	37	10	10	4	77	13	257
2017	Non-supervisor	38	37	11	10	4	75	14	887

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	26	4	1	1	94	2	411
2020	Non-supervisor	61	27	9	2	1	88	3	1144
2019	Supervisor	70	23	4	1	1	94	2	426
2019	Non-supervisor	61	28	8	2	1	89	3	1238
2018	Supervisor	71	24	4	1	0	95	2	347
2018	Non-supervisor	60	28	8	2	1	88	4	1143
2017	Supervisor	68	25	7	1	0	93	1	257
2017	Non-supervisor	61	30	6	2	1	91	3	883
2014	Supervisor	77	18	4	1	0	95	1	308
2014	Non-supervisor	68	25	5	1	1	93	2	983

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	33	7	3	1	90	4	411
2020	Non-supervisor	55	30	9	4	2	85	6	1146
2019	Supervisor	57	32	7	2	1	89	4	429
2019	Non-supervisor	56	31	7	3	2	88	6	1245
2018	Supervisor	58	32	5	3	1	91	4	351
2018	Non-supervisor	53	33	8	3	2	87	6	1153
2017	Supervisor	53	35	6	4	2	88	6	257
2017	Non-supervisor	53	33	7	4	3	86	7	884
2014	Supervisor	58	30	6	4	3	88	6	307
2014	Non-supervisor	53	35	6	3	2	88	5	983

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	25	6	3	1	0	90	4	407
2020	Non-supervisor	66	22	7	3	1	0	88	5	1146
2019	Supervisor	63	24	7	4	1	0	88	6	427
2019	Non-supervisor	64	21	7	4	3	0	86	7	1243
2018	Supervisor	64	26	7	3	1	0	90	4	349
2018	Non-supervisor	62	23	10	3	1	0	86	4	1163
2017	Supervisor	57	28	7	6	2	0	86	8	258
2017	Non-supervisor	57	27	10	4	3	0	84	7	887
2014	Supervisor	58	28	6	5	2	0	86	7	308
2014	Non-supervisor	56	28	9	4	2	1	84	7	980

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	30	6	3	2	89	5	406
2020	Non-supervisor	61	26	6	5	2	87	6	1138
2019	Supervisor	58	28	8	5	1	86	6	430
2019	Non-supervisor	60	26	6	5	3	86	8	1242
2018	Supervisor	58	29	6	5	1	88	6	350
2018	Non-supervisor	58	27	9	4	2	85	6	1160
2017	Supervisor	54	31	6	8	1	85	9	258
2017	Non-supervisor	53	30	10	5	2	83	7	887
2014	Supervisor	53	29	8	7	3	82	9	308
2014	Non-supervisor	53	31	9	5	3	84	7	979

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	21	10	4	3	1	0	83	7	410
2020	Non-supervisor	60	21	9	5	3	2	0	83	8	1149
2019	Supervisor	58	22	11	6	3	1	0	81	8	430
2019	Non-supervisor	59	21	9	6	4	2	0	81	10	1246
2018	Supervisor	57	23	12	5	3	0	0	80	7	351
2018	Non-supervisor	58	21	11	6	3	1	0	80	9	1164
2017	Supervisor	54	23	11	7	3	2	0	78	10	258
2017	Non-supervisor	53	23	11	6	4	2	1	78	11	886
2014	Supervisor	56	21	9	5	7	2	0	79	12	307
2014	Non-supervisor	53	23	10	6	5	3	0	78	11	981

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	17	2	3	1	0	1	94	3	410
2020	Non-supervisor	61	23	9	3	1	1	2	87	4	1149
2019	Supervisor	77	14	6	2	1	0	0	92	2	430
2019	Non-supervisor	58	24	11	2	1	1	2	85	4	1246

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	5	6	2	0	1	87	8	410
2020	Non-supervisor	57	26	8	6	3	0	0	83	9	1148
2019	Supervisor	55	29	8	5	3	1	0	85	8	429
2019	Non-supervisor	52	28	8	8	3	0	0	80	11	1241
2018	Supervisor	53	31	8	5	2	0	0	85	7	351
2018	Non-supervisor	48	32	8	7	4	1	0	81	11	1159
2017	Supervisor	46	35	9	8	2	0	0	81	10	257
2017	Non-supervisor	47	32	9	7	5	0	0	80	11	887
2014	Supervisor	50	34	7	5	3	0	0	85	8	308
2014	Non-supervisor	47	32	9	8	4	1	0	79	12	984

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	21	5	6	2	0	87	7	411
2020	Non-supervisor	66	21	6	5	3	0	87	8	1151
2019	Supervisor	57	25	7	6	4	1	83	9	429
2019	Non-supervisor	57	25	8	7	3	0	82	10	1247
2018	Supervisor	57	24	10	5	4	1	82	8	352
2018	Non-supervisor	53	27	9	6	5	0	80	11	1155
2017	Supervisor	55	27	9	7	3	0	82	9	256
2017	Non-supervisor	56	26	8	6	4	0	83	10	887
2014	Supervisor	54	29	9	6	2	0	83	8	307
2014	Non-supervisor	55	28	8	6	3	0	83	9	983

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	30	12	9	3	3	75	13	410
2020	Non-supervisor	46	26	11	5	3	9	80	9	1149
2019	Supervisor	36	34	11	13	4	1	71	17	428
2019	Non-supervisor	41	28	12	8	4	7	74	13	1247
2018	Supervisor	34	34	18	9	4	1	69	13	349
2018	Non-supervisor	33	32	15	9	4	8	70	13	1164
2017	Supervisor	27	40	13	13	6	1	67	19	258
2017	Non-supervisor	27	32	14	12	7	9	64	21	887
2014	Supervisor	32	40	10	11	5	1	73	16	308
2014	Non-supervisor	33	32	13	10	5	8	71	16	981

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	35	12	10	5	0	73	14	410
2020	Non-supervisor	41	31	13	8	4	3	74	13	1148
2019	Supervisor	33	36	13	12	6	0	70	18	425
2019	Non-supervisor	34	31	15	11	6	2	67	18	1246
2018	Supervisor	30	39	16	9	6	0	69	15	349
2018	Non-supervisor	30	34	16	13	5	2	65	19	1161
2017	Supervisor	27	40	14	16	4	0	66	20	258
2017	Non-supervisor	25	34	15	16	9	2	60	25	884
2014	Supervisor	30	38	13	13	6	0	68	19	308
2014	Non-supervisor	29	35	14	13	6	3	66	20	983

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	36	15	16	7	1	61	23	409
2020	Non-supervisor	29	32	16	13	6	5	64	20	1148
2019	Supervisor	19	36	19	16	9	1	56	25	428
2019	Non-supervisor	22	32	18	15	8	5	57	25	1244
2018	Supervisor	16	38	23	17	6	0	54	23	349
2018	Non-supervisor	19	30	20	16	8	6	53	26	1161
2017	Supervisor	11	40	17	24	7	1	51	31	258
2017	Non-supervisor	17	30	18	19	9	6	50	30	889
2014	Supervisor	17	36	20	19	9	0	52	27	308
2014	Non-supervisor	20	33	17	17	7	7	56	26	982

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	40	14	17	8	0	61	25	411
2020	Non-supervisor	27	33	13	15	9	3	62	24	1151
2019	Supervisor	16	38	19	18	9	0	54	27	427
2019	Non-supervisor	18	29	16	21	11	3	49	34	1248
2018	Supervisor	13	40	19	19	7	1	54	27	350
2018	Non-supervisor	16	32	17	20	12	3	49	33	1165
2017	Supervisor	13	34	16	26	11	0	47	37	257
2017	Non-supervisor	13	30	14	25	15	3	44	42	886
2014	Supervisor	18	34	17	21	10	1	52	31	307
2014	Non-supervisor	18	32	16	21	11	2	51	33	981

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	41	8	10	4	0	78	14	411
2020	Non-supervisor	39	38	10	9	4	1	78	13	1147
2019	Supervisor	34	41	10	9	5	0	76	14	428
2019	Non-supervisor	37	36	12	10	5	0	73	15	1247
2018	Supervisor	31	37	15	10	6	0	69	16	348
2018	Non-supervisor	34	36	14	11	5	0	70	16	1159
2017	Supervisor	32	38	11	13	6	0	70	19	257
2017	Non-supervisor	33	38	12	11	6	0	71	17	888
2014	Supervisor	36	33	14	11	7	0	69	18	308
2014	Non-supervisor	35	38	13	8	5	0	73	13	982

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	44	10	10	3	77	13	408
2020	Non-supervisor	33	42	10	11	4	76	15	1144
2019	Supervisor	31	42	11	12	4	73	15	426
2019	Non-supervisor	32	41	10	11	5	74	16	1239
2018	Supervisor	30	45	12	9	3	75	13	350
2018	Non-supervisor	29	41	14	12	5	70	16	1160
2017	Supervisor	30	40	12	17	2	70	19	257
2017	Non-supervisor	29	42	11	13	4	71	17	888

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	29	10	7	3	0	0	80	11	411
2020	Non-supervisor	49	30	9	6	4	1	0	80	10	1148
2019	Supervisor	49	28	10	6	5	1	1	78	12	429
2019	Non-supervisor	47	30	11	8	4	0	0	77	12	1249
2018	Supervisor	41	36	10	9	5	1	0	77	14	352
2018	Non-supervisor	42	33	11	8	4	1	1	76	12	1158
2017	Supervisor	35	37	11	12	4	0	0	72	16	258
2017	Non-supervisor	41	35	10	9	4	0	1	77	13	888
2014	Supervisor	40	38	11	7	4	0	0	78	11	308
2014	Non-supervisor	42	36	11	7	4	1	0	79	10	984

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	39	9	7	1	0	0	83	7	408
2020	Non-supervisor	42	35	10	10	3	0	0	77	13	1145
2019	Supervisor	42	37	11	7	2	0	0	80	10	425
2019	Non-supervisor	41	36	9	9	5	0	0	77	14	1238
2018	Supervisor	36	46	6	9	2	0	0	82	11	350
2018	Non-supervisor	33	42	9	11	3	1	0	77	14	1162
2017	Supervisor	37	44	8	9	2	0	0	81	10	258
2017	Non-supervisor	36	42	9	9	4	0	0	78	14	888
2014	Supervisor	39	36	10	11	3	0	0	76	14	307
2014	Non-supervisor	38	38	9	10	4	0	1	77	14	984

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	18	7	6	2	1	1	85	8	411
2020	Non-supervisor	61	22	8	4	3	2	1	85	7	1145

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	40	13	9	3	0	75	12	409
2020	Non-supervisor	40	34	11	8	6	1	74	15	1144
2019	Supervisor	31	39	11	14	5	0	70	19	427
2019	Non-supervisor	36	31	12	11	7	2	69	18	1245
2018	Supervisor	28	45	11	11	6	0	73	17	350
2018	Non-supervisor	32	32	15	12	7	2	65	19	1151
2017	Supervisor	24	46	9	11	9	0	70	20	258
2017	Non-supervisor	27	38	12	14	8	2	66	22	887
2014	Supervisor	30	38	16	10	6	1	68	16	307
2014	Non-supervisor	35	34	12	11	6	1	71	17	981

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	35	13	10	5	0	1	73	15	410
2020	Non-supervisor	36	30	12	10	9	1	2	68	19	1149
2019	Supervisor	34	35	13	10	7	1	1	70	17	429
2019	Non-supervisor	35	29	12	10	11	1	2	66	22	1244
2018	Supervisor	35	32	10	14	8	0	0	68	22	350
2018	Non-supervisor	31	27	13	14	11	1	2	60	26	1153
2017	Supervisor	28	34	11	14	10	1	2	64	25	258
2017	Non-supervisor	22	32	14	16	14	2	2	55	30	886
2014	Supervisor	37	29	11	11	11	1	1	67	22	308
2014	Non-supervisor	29	30	13	14	11	1	2	61	26	980

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	27	11	6	2	0	2	81	8	411
2020	Non-supervisor	62	21	8	2	3	1	2	86	6	1151
2019	Supervisor	61	26	8	3	1	0	1	88	4	430
2019	Non-supervisor	64	20	9	2	2	0	3	87	4	1247

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	25	7	2	1	0	1	91	2	411
2020	Non-supervisor	62	20	10	3	2	0	2	84	6	1149
2019	Supervisor	68	19	9	2	2	0	1	87	4	428
2019	Non-supervisor	58	23	10	3	2	1	3	84	6	1244

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	7	4	1	2	1	3	93	3	409
2020	Non-supervisor	83	6	3	1	1	3	3	94	3	1147
2019	Supervisor	86	5	4	1	2	1	1	93	3	430
2019	Non-supervisor	81	6	4	1	1	2	4	93	2	1238

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	86	5	2	1	0	0	5	97	1	411
2020	Non-supervisor	81	7	2	1	1	2	5	95	2	1147
2019	Supervisor	91	1	2	0	0	1	5	98	1	429
2019	Non-supervisor	82	5	2	0	1	1	9	96	1	1241

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	35	4	5	3	87	9	408
2020	Non-supervisor	48	33	9	6	3	81	10	1140
2019	Supervisor	53	31	6	4	4	85	9	425
2019	Non-supervisor	43	36	8	8	4	79	12	1242
2018	Supervisor	55	36	4	3	2	91	5	352
2018	Non-supervisor	40	40	9	7	3	80	11	1156
2017	Supervisor	49	35	7	8	1	83	9	256
2017	Non-supervisor	41	38	9	8	4	80	11	882
2014	Supervisor	47	38	5	6	3	85	10	308
2014	Non-supervisor	34	44	10	7	5	78	12	984

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	30	3	5	2	89	7	409
2020	Non-supervisor	55	30	9	4	2	85	6	1145
2019	Supervisor	56	29	7	5	4	85	8	427
2019	Non-supervisor	51	33	8	5	3	84	8	1245
2018	Supervisor	60	29	5	4	1	90	5	347
2018	Non-supervisor	50	32	9	5	3	83	8	1149
2017	Supervisor	56	34	4	5	0	90	6	257
2017	Non-supervisor	50	32	9	6	3	82	8	882
2014	Supervisor	57	26	9	7	2	83	9	308
2014	Non-supervisor	50	32	9	6	3	82	9	984

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	41	8	7	2	0	0	83	9	409
2020	Non-supervisor	44	37	9	6	3	0	1	81	9	1142
2019	Supervisor	43	37	9	7	3	1	0	81	10	423
2019	Non-supervisor	44	35	10	8	2	0	0	80	10	1225
2018	Supervisor	46	37	9	7	2	0	0	83	9	351
2018	Non-supervisor	43	37	10	6	3	0	0	80	10	1153
2017	Supervisor	45	31	12	10	2	0	0	76	12	257
2017	Non-supervisor	42	39	9	7	3	0	0	82	10	884
2014	Supervisor	45	33	9	10	3	0	0	78	13	308
2014	Non-supervisor	45	36	11	6	3	0	0	81	9	984

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	42	6	4	2	1	87	6	411
2020	Non-supervisor	39	41	10	6	2	2	82	7	1147
2019	Supervisor	39	49	9	2	2	0	87	4	430
2019	Non-supervisor	35	42	12	6	2	2	79	9	1248
2018	Supervisor	38	44	13	3	2	0	82	6	351
2018	Non-supervisor	35	38	16	6	3	2	75	9	1155
2017	Supervisor	38	42	11	6	2	0	81	9	258
2017	Non-supervisor	28	42	16	8	4	2	72	11	887

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	29	7	9	4	0	0	80	13	408
2020	Non-supervisor	65	23	6	4	2	0	0	88	6	1147
2019	Supervisor	56	31	6	6	2	0	0	87	8	429
2019	Non-supervisor	65	23	5	3	3	0	1	89	6	1244
2018	Supervisor	56	32	6	4	2	0	0	88	6	351
2018	Non-supervisor	62	26	6	4	2	0	0	88	6	1162
2017	Supervisor	54	32	6	5	4	0	0	86	8	258
2017	Non-supervisor	59	28	6	5	2	0	0	88	6	888
2014	Supervisor	54	28	10	5	3	0	0	83	8	308
2014	Non-supervisor	59	27	7	4	2	1	1	87	6	983

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	31	24	15	11	0	51	26	410
2020	Non-supervisor	47	33	13	3	3	1	81	6	1147
2019	Supervisor	25	32	24	13	5	1	57	19	428
2019	Non-supervisor	50	30	12	5	2	0	81	7	1244
2018	Supervisor	25	29	23	14	8	0	54	22	352
2018	Non-supervisor	48	34	11	4	2	1	83	6	1162
2017	Supervisor	27	36	21	10	5	1	64	16	258
2017	Non-supervisor	48	35	10	4	1	1	84	5	889
2014	Supervisor	24	35	23	11	6	0	60	17	308
2014	Non-supervisor	46	39	11	3	1	1	86	4	984

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	411
2020	Non-supervisor	45	55	1150

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	9	3	1	1	1	5	95	2	410
2020	Non-supervisor	73	12	4	1	1	3	6	94	2	1151

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	31	40	29	411
2020	Non-supervisor	23	45	32	1150
2019	Supervisor	29	41	30	431
2019	Non-supervisor	24	43	32	1249
2018	Supervisor	31	40	29	352
2018	Non-supervisor	24	46	30	1164
2017	Supervisor	31	40	30	258
2017	Non-supervisor	22	47	31	888
2014	Supervisor	35	41	24	307
2014	Non-supervisor	21	49	31	981

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	7	69	15	3	0	6	132
2020	Non-supervisor	13	63	16	3	1	4	263
2019	Supervisor	11	68	11	4	0	6	125
2019	Non-supervisor	11	59	8	5	12	5	300
2018	Supervisor	11	63	16	4	1	5	110
2018	Non-supervisor	17	52	13	6	7	4	285
2017	Supervisor	16	51	19	9	1	4	79
2017	Non-supervisor	18	58	11	4	3	5	197
2014	Supervisor	10	56	23	6	9999	4	109
2014	Non-supervisor	18	51	14	8	9999	9	200

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	29	3	4	1	92	4	409
2020	Non-supervisor	54	33	7	4	2	86	6	1145
2019	Supervisor	64	26	4	3	3	91	6	425
2019	Non-supervisor	53	34	7	4	2	87	6	1244
2018	Supervisor	67	28	1	2	1	95	3	352
2018	Non-supervisor	54	34	7	3	2	88	5	1159
2017	Supervisor	57	31	7	6	0	87	6	256
2017	Non-supervisor	48	36	8	5	3	84	8	887
2014	Supervisor	61	30	4	3	2	91	6	308
2014	Non-supervisor	50	36	7	5	1	87	6	984

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	44	7	5	1	0	87	7	410
2020	Non-supervisor	45	39	8	6	2	0	84	8	1149
2019	Supervisor	36	40	12	10	2	0	76	12	430
2019	Non-supervisor	41	38	10	7	3	1	80	10	1247
2018	Supervisor	38	42	10	8	2	0	80	10	350
2018	Non-supervisor	38	39	14	6	2	0	78	8	1154
2017	Supervisor	30	41	16	8	4	0	72	12	257
2017	Non-supervisor	34	40	11	10	5	0	74	15	886
2014	Supervisor	37	42	11	6	5	0	79	10	308
2014	Non-supervisor	37	40	12	8	3	1	77	11	981

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	26	39	20	6	0	1	26	34	410
2020	Non-supervisor	8	19	37	24	10	0	1	35	28	1150
2019	Supervisor	8	29	37	21	4	0	0	25	37	429
2019	Non-supervisor	8	20	36	24	10	1	1	35	28	1241
2018	Supervisor	7	28	40	20	5	0	0	25	35	351
2018	Non-supervisor	7	22	36	23	11	1	1	34	29	1160
2017	Supervisor	7	30	41	17	5	0	1	21	38	257
2017	Non-supervisor	8	19	43	18	10	1	2	28	28	885
2014	Supervisor	13	24	43	16	5	0	0	21	36	307
2014	Non-supervisor	7	22	39	20	10	0	1	31	30	981

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	12	29	36	17	0	1	53	17	410
2020	Non-supervisor	6	11	21	32	27	1	1	61	18	1143
2019	Supervisor	7	20	30	31	12	0	0	43	27	429
2019	Non-supervisor	7	15	25	27	24	1	1	52	23	1240
2018	Supervisor	5	19	34	31	10	0	1	41	24	349
2018	Non-supervisor	5	14	28	28	22	1	1	51	20	1149
2017	Supervisor	6	21	29	27	15	1	1	43	27	258
2017	Non-supervisor	6	13	28	27	22	2	2	51	20	883
2014	Supervisor	6	14	31	32	15	0	1	48	21	307
2014	Non-supervisor	4	13	27	32	21	1	2	54	18	980

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	24	33	23	7	0	0	31	36	410
2020	Non-supervisor	9	17	32	26	13	1	1	41	27	1146
2019	Supervisor	13	25	35	22	5	0	0	27	38	430
2019	Non-supervisor	10	21	31	20	15	1	1	36	32	1241
2018	Supervisor	13	25	37	18	5	0	1	23	39	349
2018	Non-supervisor	11	20	31	22	13	1	1	36	32	1153
2017	Supervisor	11	27	35	20	6	0	2	26	39	257
2017	Non-supervisor	11	22	33	20	12	1	2	32	34	886
2014	Supervisor	17	27	37	13	5	0	1	19	44	308
2014	Non-supervisor	13	23	32	18	12	1	1	31	37	983

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	16	41	29	9	0	1	38	20	406
2020	Non-supervisor	4	5	22	39	28	1	1	68	9	1142
2019	Supervisor	5	16	37	31	11	0	1	42	21	426
2019	Non-supervisor	3	8	23	37	28	0	1	65	11	1234
2018	Supervisor	5	13	41	28	12	0	1	40	19	349
2018	Non-supervisor	2	9	24	36	26	1	2	64	11	1150
2017	Supervisor	4	13	33	38	9	1	2	48	18	255
2017	Non-supervisor	2	7	29	35	23	1	3	60	10	882
2014	Supervisor	7	14	38	29	13	0	0	41	21	308
2014	Non-supervisor	3	8	27	37	23	0	2	61	11	979

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	31	35	13	4	0	1	18	47	411
2020	Non-supervisor	10	15	25	27	20	1	2	48	26	1148
2019	Supervisor	21	26	33	15	4	0	1	19	47	429
2019	Non-supervisor	10	19	27	22	20	1	1	43	30	1241
2018	Supervisor	18	29	33	13	6	1	1	19	47	351
2018	Non-supervisor	9	19	27	25	18	2	1	44	28	1154
2017	Supervisor	13	28	36	14	7	2	1	22	42	258
2017	Non-supervisor	9	18	29	21	18	1	3	41	29	881
2014	Supervisor	17	28	34	17	5	0	0	21	45	308
2014	Non-supervisor	7	15	28	27	19	1	2	48	23	980

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	16	33	34	13	1	1	47	19	409
2020	Non-supervisor	7	10	21	28	29	3	2	61	18	1144
2019	Supervisor	10	22	29	27	10	1	1	38	33	426
2019	Non-supervisor	8	15	26	25	23	2	2	50	24	1237
2018	Supervisor	7	20	35	25	11	1	0	37	27	349
2018	Non-supervisor	6	13	26	29	22	2	2	54	19	1145
2017	Supervisor	5	14	41	26	13	0	1	39	19	258
2017	Non-supervisor	6	12	26	29	21	3	3	53	19	885
2014	Supervisor	5	9	33	37	15	0	1	53	13	308
2014	Non-supervisor	3	8	24	32	28	2	2	63	12	979

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	25	39	19	6	0	0	25	36	408
2020	Non-supervisor	9	15	29	28	16	1	1	46	24	1143
2019	Supervisor	14	22	37	20	7	0	0	26	36	430
2019	Non-supervisor	9	17	33	23	15	2	1	39	27	1241
2018	Supervisor	12	25	38	21	3	0	0	25	37	351
2018	Non-supervisor	9	19	34	23	12	1	1	37	28	1159
2017	Supervisor	11	23	42	17	6	0	1	23	34	258
2017	Non-supervisor	9	22	32	22	12	2	2	35	32	884
2014	Supervisor	17	25	38	14	6	0	0	19	42	307
2014	Non-supervisor	11	19	35	20	12	1	1	33	30	983

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	17	36	30	11	1	42	23	409
2020	Non-supervisor	6	13	32	31	18	1	49	19	1148
2019	Supervisor	11	22	35	21	11	0	32	33	430
2019	Non-supervisor	9	17	31	26	14	1	41	27	1246

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	42	13	17	5	0	64	23	410
2020	Non-supervisor	29	38	15	11	5	2	68	16	1149
2019	Supervisor	15	39	20	20	6	0	53	27	427
2019	Non-supervisor	22	36	17	16	7	1	58	24	1241

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	3	7	2	0	88	8	409
2020	Non-supervisor	58	23	8	7	3	1	82	10	1147
2019	Supervisor	65	26	2	4	2	0	92	6	426
2019	Non-supervisor	57	24	8	7	3	0	82	10	1240
2018	Supervisor	59	28	6	5	2	0	87	7	350
2018	Non-supervisor	52	27	7	9	5	0	79	14	1157
2017	Supervisor	59	28	6	5	2	0	87	7	255
2017	Non-supervisor	49	29	7	8	6	1	79	14	888
2014	Supervisor	61	27	5	5	2	1	89	7	308
2014	Non-supervisor	52	26	8	7	6	1	79	13	985

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	26	3	4	2	91	5	405
2020	Non-supervisor	68	24	3	3	1	92	5	1140
2019	Supervisor	64	28	3	2	2	92	5	426
2019	Non-supervisor	62	28	5	4	1	90	5	1241
2018	Supervisor	57	33	5	5	0	90	5	350
2018	Non-supervisor	57	30	6	5	2	87	6	1154
2017	Supervisor	50	40	5	5	0	90	6	258
2017	Non-supervisor	51	33	7	6	3	84	9	889
2014	Supervisor	46	41	5	6	2	87	8	308
2014	Non-supervisor	50	36	7	4	2	86	7	984

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	28	4	4	1	0	91	5	405
2020	Non-supervisor	57	32	7	2	1	1	90	3	1138
2019	Supervisor	62	31	4	2	1	0	93	3	428
2019	Non-supervisor	58	29	7	4	1	1	88	5	1241
2018	Supervisor	53	39	3	4	0	0	93	4	350
2018	Non-supervisor	53	33	9	3	2	0	86	4	1159

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	31	8	3	2	0	87	5	407
2020	Non-supervisor	55	32	6	4	2	2	88	6	1141
2019	Supervisor	55	36	6	2	1	0	91	4	428
2019	Non-supervisor	54	31	9	3	2	1	86	5	1241
2018	Supervisor	63	29	5	2	1	1	92	3	351
2018	Non-supervisor	57	29	9	3	2	1	87	4	1157
2017	Supervisor	55	35	7	2	1	0	90	3	258
2017	Non-supervisor	49	37	7	4	2	1	87	6	885
2014	Supervisor	57	30	7	4	2	1	88	5	308
2014	Non-supervisor	56	31	7	3	1	2	89	4	982

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	30	8	3	1	2	1	88	4	408
2020	Non-supervisor	56	27	8	3	1	4	1	87	5	1147
2019	Supervisor	66	26	3	3	1	1	0	93	4	430
2019	Non-supervisor	64	24	7	2	1	2	0	90	3	1240
2018	Supervisor	64	26	6	1	2	1	0	91	3	350
2018	Non-supervisor	60	25	9	2	1	3	1	87	3	1157
2017	Supervisor	54	33	10	1	1	1	0	88	2	258
2017	Non-supervisor	50	35	8	2	2	3	1	88	4	887
2014	Supervisor	55	30	9	2	2	2	0	87	4	308
2014	Non-supervisor	56	29	8	2	1	4	1	89	3	981

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	26	5	3	1	91	4	410
2020	Non-supervisor	68	24	4	2	1	92	4	1148
2019	Supervisor	63	26	7	2	2	89	4	430
2019	Non-supervisor	65	25	6	3	2	90	5	1242
2018	Supervisor	66	25	6	1	1	91	3	352
2018	Non-supervisor	64	25	7	3	1	90	4	1152
2017	Supervisor	57	33	6	4	1	90	5	258
2017	Non-supervisor	57	29	7	4	2	87	6	887
2014	Supervisor	61	28	7	4	1	89	4	308
2014	Non-supervisor	60	30	5	3	2	90	5	981

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	20	5	3	1	2	1	91	4	411
2020	Non-supervisor	59	19	8	2	2	5	4	86	5	1146

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	27	13	4	1	7	1	79	6	411
2020	Non-supervisor	45	26	13	5	2	9	1	79	7	1150

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	26	5	4	2	1	1	90	6	409
2020	Non-supervisor	57	24	6	4	2	4	2	87	6	1147

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	39	12	7	4	3	1	76	11	411
2020	Non-supervisor	39	27	14	6	3	6	5	74	11	1145
2019	Supervisor	39	37	11	6	3	2	3	80	9	428
2019	Non-supervisor	40	27	12	9	4	5	4	73	14	1246
2018	Supervisor	32	43	12	6	3	3	2	78	9	349
2018	Non-supervisor	32	30	14	9	5	6	4	69	16	1159
2017	Supervisor	32	41	11	8	5	1	2	75	14	257
2017	Non-supervisor	31	29	15	10	8	5	3	64	19	887
2014	Supervisor	38	37	10	8	4	0	2	77	12	308
2014	Non-supervisor	38	30	11	7	6	5	3	74	14	983

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	31	6	4	2	0	0	88	5	411
2020	Non-supervisor	53	31	8	3	2	2	1	87	5	1150
2019	Supervisor	59	29	5	5	2	0	1	89	6	429
2019	Non-supervisor	56	29	9	4	2	1	0	86	6	1244
2018	Supervisor	59	29	6	4	2	0	0	88	6	350
2018	Non-supervisor	49	34	9	3	2	1	1	85	5	1157
2017	Supervisor	62	29	5	3	0	0	0	92	4	257
2017	Non-supervisor	53	33	6	4	2	1	0	87	6	885
2014	Supervisor	66	23	4	3	2	1	1	91	5	308
2014	Non-supervisor	57	29	6	4	1	2	1	88	5	980

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	34	7	3	1	0	89	4	410
2020	Non-supervisor	56	30	9	2	1	1	87	4	1148
2019	Supervisor	53	34	10	3	1	0	86	4	429
2019	Non-supervisor	56	28	11	4	2	0	83	6	1246
2018	Supervisor	51	33	9	5	2	0	84	7	350
2018	Non-supervisor	49	33	13	4	2	0	82	6	1155

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	23	18	13	6	6	3	60	21	408
2020	Non-supervisor	34	26	13	8	6	10	1	68	16	1144
2019	Supervisor	24	23	18	16	10	7	3	52	28	431
2019	Non-supervisor	33	24	14	11	9	8	1	62	22	1245
2018	Supervisor	23	28	16	14	11	4	2	55	27	350
2018	Non-supervisor	27	25	17	13	8	9	1	58	24	1159
2017	Supervisor	22	24	13	17	13	7	3	52	34	257
2017	Non-supervisor	21	24	14	15	14	10	2	51	33	888
2014	Supervisor	33	20	14	13	11	6	2	58	27	308
2014	Non-supervisor	27	24	16	12	10	10	2	57	24	980

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	49	5	12	2	0	0	81	14	411
2020	Non-supervisor	35	47	4	11	3	0	0	83	13	1148

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	43	9	12	2	1	76	15	411
2020	Non-supervisor	41	37	8	12	3	0	78	15	1144
2019	Supervisor	42	34	6	15	3	0	76	18	429
2019	Non-supervisor	44	33	5	12	6	0	77	18	1243
2017	Supervisor	38	31	7	15	10	0	68	25	258
2017	Non-supervisor	35	34	6	16	9	0	69	25	887
2014	Supervisor	37	33	6	14	9	0	71	24	308
2014	Non-supervisor	40	35	8	12	5	0	75	18	982

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	33	5	4	1	1	89	6	403
2020	Non-supervisor	55	29	7	6	2	0	84	8	1139
2019	Supervisor	65	26	5	2	2	0	91	4	423
2019	Non-supervisor	60	28	5	5	3	0	88	7	1236
2017	Supervisor	67	24	4	4	1	0	91	5	258
2017	Non-supervisor	57	32	6	4	1	0	90	5	885
2014	Supervisor	62	27	7	4	1	0	89	4	308
2014	Non-supervisor	54	34	7	4	1	0	88	5	983

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	16	6	2	1	1	4	91	3	408
2020	Non-supervisor	76	13	4	3	2	1	1	91	5	1147
2017	Supervisor	66	19	6	5	1	0	2	87	6	258
2017	Non-supervisor	71	14	5	5	2	1	2	88	7	887
2014	Supervisor	69	18	3	4	3	0	3	89	8	308
2014	Non-supervisor	70	14	5	3	3	1	3	88	7	984

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	34	21	8	2	3	1	68	10	409
2020	Non-supervisor	40	26	13	5	3	10	2	75	10	1148
2019	Supervisor	29	31	23	9	3	4	1	63	13	431
2019	Non-supervisor	37	24	16	7	3	11	2	70	12	1248

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	411
2020	Non-supervisor	6	94	1148
2019	Supervisor	8	92	430
2019	Non-supervisor	9	91	1246
2018	Supervisor	8	92	352
2018	Non-supervisor	8	92	1157

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	29
2020	Non-supervisor	51	49	68
2019	Supervisor	39	61	33
2019	Non-supervisor	50	50	113
2018	Supervisor	28	72	28
2018	Non-supervisor	62	38	95

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	29
2020	Non-supervisor	59	41	68
2019	Supervisor	42	58	33
2019	Non-supervisor	62	38	113
2018	Supervisor	46	54	28
2018	Non-supervisor	54	46	95

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	29
2020	Non-supervisor	100	68
2019	Supervisor	100	33
2019	Non-supervisor	100	113
2018	Supervisor	100	28
2018	Non-supervisor	100	95

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	29
2020	Non-supervisor	100	68
2019	Supervisor	100	33
2019	Non-supervisor	100	113

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	29
2020	Non-supervisor	35	65	68
2019	Supervisor	48	52	33
2019	Non-supervisor	29	71	113
2018	Supervisor	50	50	29
2018	Non-supervisor	34	66	95

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	29
2020	Non-supervisor	44	56	68
2019	Supervisor	24	76	33
2019	Non-supervisor	37	63	113
2018	Supervisor	31	69	29
2018	Non-supervisor	28	72	95

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	29
2020	Non-supervisor	43	57	68
2019	Supervisor	46	54	33
2019	Non-supervisor	49	51	113
2018	Supervisor	36	64	29
2018	Non-supervisor	48	52	95

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	29
2020	Non-supervisor	32	68	68
2019	Supervisor	42	58	33
2019	Non-supervisor	44	56	113
2018	Supervisor	20	80	29
2018	Non-supervisor	40	60	95

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	29
2020	Non-supervisor	35	65	68
2019	Supervisor	47	53	33
2019	Non-supervisor	31	69	113
2018	Supervisor	37	63	29
2018	Non-supervisor	36	64	95

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	52	48	29
2020	Non-supervisor	51	49	68
2019	Supervisor	41	59	33
2019	Non-supervisor	50	50	113
2018	Supervisor	42	58	29
2018	Non-supervisor	49	51	95

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	29
2020	Non-supervisor	32	68	68
2019	Supervisor	33	67	33
2019	Non-supervisor	35	65	113
2018	Supervisor	37	63	29
2018	Non-supervisor	30	70	95

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	29
2020	Non-supervisor	100	68
2019	Supervisor	100	33
2019	Non-supervisor	100	113

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	29
2020	Non-supervisor	12	88	68
2019	Supervisor	19	81	33
2019	Non-supervisor	6	94	113

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	29
2020	Non-supervisor	47	53	68
2019	Supervisor	38	62	33
2019	Non-supervisor	50	50	113
2018	Supervisor	40	60	29
2018	Non-supervisor	43	57	95

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	29
2020	Non-supervisor	16	84	68
2019	Supervisor	30	70	33
2019	Non-supervisor	19	81	113
2018	Supervisor	19	81	29
2018	Non-supervisor	18	82	95

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	27	73	29
2018	Non-supervisor	11	89	95

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	73	27	29
2020	Non-supervisor	47	53	68
2019	Supervisor	75	25	33
2019	Non-supervisor	58	42	113
2018	Supervisor	63	37	29
2018	Non-supervisor	54	46	95

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	29
2020	Non-supervisor	26	74	68
2019	Supervisor	44	56	33
2019	Non-supervisor	25	75	113
2018	Supervisor	44	56	29
2018	Non-supervisor	24	76	95

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	29
2020	Non-supervisor	7	93	68
2019	Supervisor	20	80	33
2019	Non-supervisor	10	90	113

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	29
2020	Non-supervisor	9	91	68
2018	Supervisor	16	84	29
2018	Non-supervisor	14	86	95

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	29
2020	Non-supervisor	10	90	68
2019	Supervisor	20	80	33
2019	Non-supervisor	8	92	113
2018	Supervisor	21	79	29
2018	Non-supervisor	8	92	95

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	21	79	29
2018	Non-supervisor	27	73	95

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	21	79	27
2018	Non-supervisor	17	83	90

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	27
2018	Non-supervisor	8	92	90

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	23	77	27
2018	Non-supervisor	28	72	90

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	54	46	27
2018	Non-supervisor	42	58	90

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	63	37	27
2018	Non-supervisor	55	45	90

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	19	15	9	5	23	5	60	19	410
2020	Non-supervisor	23	13	13	5	3	34	9	64	13	1150
2019	Supervisor	24	22	14	9	6	20	4	62	20	431
2019	Non-supervisor	23	14	15	7	4	28	9	59	17	1248
2018	Supervisor	28	25	14	6	6	17	4	66	16	350
2018	Non-supervisor	19	16	19	6	5	28	6	54	17	1161
2017	Supervisor	21	25	16	8	5	22	2	61	18	258
2017	Non-supervisor	16	16	16	7	7	32	7	52	22	888
2014	Supervisor	27	25	16	6	5	18	3	67	13	308
2014	Non-supervisor	21	19	15	6	4	28	7	62	15	978

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	30	14	7	3	4	1	75	10	410
2020	Non-supervisor	43	29	11	3	3	10	1	81	7	1150
2019	Supervisor	43	32	11	5	4	5	0	79	9	430
2019	Non-supervisor	46	26	14	4	3	6	1	78	8	1244
2018	Supervisor	46	29	13	6	2	3	1	77	9	350
2018	Non-supervisor	38	30	16	6	3	7	1	74	9	1160
2017	Supervisor	35	36	16	7	2	4	0	74	9	258
2017	Non-supervisor	34	34	14	6	4	7	1	74	10	883
2014	Supervisor	43	34	12	6	3	3	0	79	9	308
2014	Non-supervisor	40	30	14	4	2	8	1	77	7	979

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	409
2020	Non-supervisor	4	96	1149
2019	Supervisor	4	96	430
2019	Non-supervisor	4	96	1247
2018	Supervisor	5	95	350
2018	Non-supervisor	5	95	1163

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	27
2020	Non-supervisor	40	60	48
2018	Supervisor	41	59	16
2018	Non-supervisor	34	66	59

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	17
2019	Non-supervisor	0	100	59

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	27
2020	Non-supervisor	100	48
2019	Supervisor	100	17
2019	Non-supervisor	100	59
2018	Supervisor	100	16
2018	Non-supervisor	100	59

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	27
2020	Non-supervisor	0	100	48

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	17
2019	Non-supervisor	15	85	59

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	17
2019	Non-supervisor	8	92	59

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	17
2019	Non-supervisor	0	100	59

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	27
2020	Non-supervisor	27	73	48
2019	Supervisor	31	69	17
2019	Non-supervisor	29	71	59

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	58	42	27
2020	Non-supervisor	42	58	48
2019	Supervisor	41	59	17
2019	Non-supervisor	42	58	59
2018	Supervisor	56	44	16
2018	Non-supervisor	45	55	58

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	16
2018	Non-supervisor	0	100	58

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	17
2019	Non-supervisor	8	92	59

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	27
2020	Non-supervisor	0	100	48

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	16
2018	Non-supervisor	18	82	58

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	27
2020	Non-supervisor	100	48
2019	Supervisor	100	17
2019	Non-supervisor	100	59
2018	Supervisor	100	16
2018	Non-supervisor	100	58

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	57	43	27
2020	Non-supervisor	31	69	48
2019	Supervisor	47	53	17
2019	Non-supervisor	31	69	59
2018	Supervisor	37	63	16
2018	Non-supervisor	53	47	59

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	36	64	27
2020	Non-supervisor	21	79	48

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	16
2018	Non-supervisor	9	91	59

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	16
2018	Non-supervisor	8	92	59

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	27
2020	Non-supervisor	48	52	48
2019	Supervisor	49	51	17
2019	Non-supervisor	50	50	59
2018	Supervisor	37	63	16
2018	Non-supervisor	33	67	59

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	46	54	16
2018	Non-supervisor	49	51	54

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	60	40	16
2018	Non-supervisor	65	35	54

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	16
2018	Non-supervisor	0	100	54

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	21	16	5	1	29	4	68	9	410
2020	Non-supervisor	25	13	13	3	2	38	7	68	8	1146
2019	Supervisor	28	17	17	4	2	26	6	66	9	431
2019	Non-supervisor	25	13	17	3	2	32	8	63	9	1245
2018	Supervisor	30	18	15	4	3	24	5	69	9	350
2018	Non-supervisor	20	15	21	3	3	33	6	58	9	1156
2017	Supervisor	26	22	13	4	2	30	3	71	9	258
2017	Non-supervisor	17	15	17	2	3	38	8	60	9	885
2014	Supervisor	31	17	18	3	1	25	4	69	5	308
2014	Non-supervisor	23	16	14	3	2	35	8	68	7	981

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	30	14	3	1	6	1	80	5	410
2020	Non-supervisor	44	28	11	3	2	10	1	82	6	1149
2019	Supervisor	49	27	10	4	2	6	1	83	7	431
2019	Non-supervisor	49	25	12	3	2	8	1	81	5	1244
2018	Supervisor	47	32	9	4	2	4	1	84	6	350
2018	Non-supervisor	41	28	16	3	2	10	1	77	6	1161
2017	Supervisor	45	31	13	4	1	6	0	81	5	258
2017	Non-supervisor	39	33	12	2	2	9	1	81	5	889
2014	Supervisor	46	30	12	2	2	8	1	82	4	307
2014	Non-supervisor	40	30	12	3	1	13	2	82	5	980

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	409
2020	Non-supervisor	7	93	1148

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	410
2020	Non-supervisor	10	90	1147
2019	Supervisor	9	91	428
2019	Non-supervisor	11	89	1247
2017	Supervisor	11	89	257
2017	Non-supervisor	16	84	889
2014	Supervisor	10	90	307
2014	Non-supervisor	12	88	978

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	52	48	25
2020	Non-supervisor	61	39	112

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	87	13	25
2020	Non-supervisor	84	16	111
2019	Supervisor	85	15	39
2019	Non-supervisor	84	16	142
2017	Supervisor	79	21	28
2017	Non-supervisor	72	28	139
2014	Supervisor	84	16	29
2014	Non-supervisor	77	23	117

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	27	5	15	0	0	0	80	15	22
2020	Non-supervisor	51	37	4	6	1	1	0	88	8	93
2019	Supervisor	48	42	3	7	0	0	0	90	7	33
2019	Non-supervisor	47	36	4	11	1	0	1	84	12	116
2017	Supervisor	49	33	0	14	5	0	0	81	19	22
2017	Non-supervisor	56	31	4	4	4	0	1	88	8	100
2014	Supervisor	43	36	8	14	0	0	0	78	14	25
2014	Non-supervisor	57	31	5	6	1	0	0	88	7	90

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	22	4	2	1	2	2	93	3	411
2020	Non-supervisor	61	24	6	3	1	2	2	89	4	1150

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	36	9	8	2	1	0	81	10	410
2020	Non-supervisor	48	28	10	8	3	3	0	79	11	1146

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	32	6	8	2	0	0	84	10	411
2020	Non-supervisor	51	35	6	6	1	0	0	86	8	1151

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	6	7	2	0	0	84	9	411
2020	Non-supervisor	52	32	8	5	3	0	0	84	8	1145

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	29	9	6	2	0	0	83	9	408
2020	Non-supervisor	45	32	13	6	2	1	1	78	8	1145

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	7	2	1	0	2	89	4	411
2020	Non-supervisor	56	29	7	4	2	1	1	87	6	1150

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	12	1	0	0	5	2	98	0	410
2020	Non-supervisor	77	11	3	0	1	5	2	96	1	1149

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	23	3	1	0	1	0	96	1	407
2020	Non-supervisor	63	25	6	3	1	1	0	89	4	1148

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	22	5	4	2	0	0	90	6	409
2020	Non-supervisor	63	23	6	4	3	1	0	87	7	1143

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	24	6	6	2	0	0	86	8	409
2020	Non-supervisor	55	27	6	7	4	0	0	83	11	1148

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	95	5	411

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	33	17	19	7	1	1	56	27	393

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	38	6	3	1	0	90	4	410
2020	Non-supervisor	52	32	9	4	1	2	86	5	1146
2019	Supervisor	43	42	9	5	1	1	86	6	430
2019	Non-supervisor	41	36	13	5	2	3	80	7	1244
2018	Supervisor	49	35	10	4	1	0	84	5	352
2018	Non-supervisor	40	40	12	4	1	4	82	5	1158
2017	Supervisor	38	43	12	5	2	0	81	7	258
2017	Non-supervisor	35	39	15	6	2	3	77	8	888

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	25	9	8	5	0	0	79	13	408
2020	Non-supervisor	50	27	8	9	5	1	0	78	14	1147

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	23	8	2	2	1	0	87	5	411
2020	Non-supervisor	63	21	8	3	2	3	0	87	5	1144

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	36	13	8	2	0	77	11	410
2020	Non-supervisor	47	31	12	5	3	2	79	8	1149
2019	Supervisor	34	43	11	9	3	1	77	11	429
2019	Non-supervisor	41	35	13	7	3	1	76	11	1244
2018	Supervisor	35	39	13	9	3	1	75	12	351
2018	Non-supervisor	38	37	14	7	3	2	76	10	1163
2017	Supervisor	21	51	12	9	6	0	73	15	257
2017	Non-supervisor	31	40	14	8	5	2	72	13	888

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	49	6	9	2	0	1	83	10	411
2019	Supervisor	32	44	10	7	2	2	2	80	10	430

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	39	23	12	4	0	0	61	15	410
2020	Non-supervisor	27	30	21	12	10	0	1	57	21	1150

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	30	13	9	7	0	71	16	410
2020	Non-supervisor	45	26	14	7	7	0	72	14	1149
2019	Supervisor	27	27	21	10	15	0	54	25	429
2019	Non-supervisor	31	29	19	10	10	1	60	21	1246
2018	Supervisor	41	28	19	7	5	0	69	12	352
2018	Non-supervisor	37	31	16	8	7	1	68	15	1158
2017	Supervisor	45	28	15	5	5	1	75	10	258
2017	Non-supervisor	46	29	13	5	6	1	77	11	887

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	22	28	23	14	0	34	37	409
2020	Non-supervisor	34	31	21	8	6	1	65	14	1148
2019	Supervisor	16	32	23	20	8	0	49	28	429
2019	Non-supervisor	31	33	20	9	5	0	65	15	1244
2018	Supervisor	10	27	31	19	13	0	37	32	351
2018	Non-supervisor	27	34	25	9	4	1	62	13	1160
2017	Supervisor	11	31	30	18	10	0	42	28	258
2017	Non-supervisor	25	38	23	9	4	1	64	13	888

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	32	26	15	5	0	54	19	407
2020	Non-supervisor	50	28	12	5	4	1	79	8	1144
2019	Supervisor	27	37	23	10	4	1	64	13	423
2019	Non-supervisor	48	28	15	5	3	1	77	8	1240
2018	Supervisor	20	37	24	13	6	1	57	18	349
2018	Non-supervisor	43	30	17	6	3	1	74	9	1154
2017	Supervisor	28	35	17	15	4	0	64	19	258
2017	Non-supervisor	39	35	16	6	2	2	75	9	887

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	24	30	23	16	0	32	38	407
2020	Non-supervisor	31	26	21	11	9	1	58	21	1143
2019	Supervisor	9	22	30	23	15	0	31	39	429
2019	Non-supervisor	26	28	21	14	10	1	54	25	1239
2018	Supervisor	8	21	32	22	16	0	29	39	347
2018	Non-supervisor	25	30	25	13	7	0	55	20	1155
2017	Supervisor	8	22	30	26	12	1	31	38	257
2017	Non-supervisor	22	34	23	12	8	1	57	20	888

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	26	21	11	6	0	1	62	17	408
2020	Non-supervisor	64	21	8	3	2	0	2	87	5	1141
2019	Supervisor	43	31	15	7	4	0	1	74	10	430
2019	Non-supervisor	67	20	6	2	1	0	4	90	4	1238
2018	Supervisor	42	30	16	8	3	0	1	73	11	350
2018	Non-supervisor	64	21	8	2	1	0	3	89	3	1158
2017	Supervisor	41	32	17	5	2	1	2	75	7	258
2017	Non-supervisor	59	24	7	1	1	0	7	89	3	888

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	27	25	14	9	0	52	23	409
2020	Non-supervisor	41	27	17	8	6	0	69	14	1148
2019	Supervisor	31	39	17	10	4	0	69	14	431
2019	Non-supervisor	50	27	13	6	3	0	78	10	1240
2018	Supervisor	33	31	20	10	6	0	65	15	351
2018	Non-supervisor	46	29	15	6	4	0	75	9	1155
2017	Supervisor	27	34	23	12	4	0	61	16	258
2017	Non-supervisor	39	35	15	7	4	1	75	11	886

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	27	19	11	9	0	6	58	21	411
2020	Non-supervisor	43	19	14	10	7	0	7	66	19	1150

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	38	17	8	4	0	0	71	12	409
2020	Non-supervisor	40	31	17	7	4	0	0	72	11	1147
2019	Supervisor	35	40	15	6	4	0	0	75	10	430
2019	Non-supervisor	39	33	18	6	4	0	1	72	10	1244
2018	Supervisor	28	40	20	7	4	0	0	69	11	350
2018	Non-supervisor	34	34	20	8	3	1	0	70	11	1161
2017	Supervisor	27	39	19	13	3	0	0	66	15	258
2017	Non-supervisor	33	36	17	8	4	0	1	70	12	887

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	37	24	14	6	0	56	19	411
2020	Non-supervisor	35	32	18	10	4	1	67	14	1147
2019	Supervisor	20	37	28	10	5	0	57	15	431
2019	Non-supervisor	29	36	20	10	4	1	66	14	1243
2018	Supervisor	17	39	24	14	5	0	56	19	349
2018	Non-supervisor	28	36	21	10	5	0	64	15	1159
2017	Supervisor	16	37	27	13	6	0	53	20	257
2017	Non-supervisor	24	37	23	10	5	1	62	15	887

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	36	20	11	4	0	65	15	409
2020	Non-supervisor	37	29	18	10	6	0	67	16	1148
2019	Supervisor	27	37	19	11	5	0	65	16	429
2019	Non-supervisor	33	30	21	10	5	0	64	15	1245
2018	Supervisor	25	36	23	9	6	0	61	16	349
2018	Non-supervisor	30	33	21	11	4	0	63	16	1158
2017	Supervisor	24	33	21	15	7	0	57	22	258
2017	Non-supervisor	28	34	20	12	5	1	62	17	888

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	33	12	6	3	0	79	9	409
2020	Non-supervisor	53	23	12	6	4	0	77	10	1142
2019	Supervisor	46	29	12	8	4	0	76	12	430
2019	Non-supervisor	51	25	11	7	5	1	77	12	1242

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	38	23	10	5	0	0	62	15	411
2020	Non-supervisor	30	31	21	11	6	0	0	61	18	1149

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	34	22	11	4	0	0	63	15	411
2020	Non-supervisor	38	34	17	8	3	0	0	72	11	1147
2019	Supervisor	34	34	19	10	3	0	0	68	13	430
2019	Non-supervisor	40	33	16	8	2	0	1	74	10	1235
2018	Supervisor	28	31	24	11	5	1	0	60	16	349
2018	Non-supervisor	33	36	20	8	3	0	0	69	11	1152
2017	Supervisor	24	37	26	8	4	0	0	62	12	258
2017	Non-supervisor	30	39	18	9	3	0	1	70	12	884

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	12	6	3	1	78	9	408
2020	Non-supervisor	50	26	14	5	3	1	77	8	1139
2019	Supervisor	57	22	10	7	3	1	79	10	430
2019	Non-supervisor	59	20	11	5	4	1	79	10	1235
2018	Supervisor	58	20	11	6	4	1	79	10	349
2018	Non-supervisor	55	20	12	8	5	1	76	13	1151
2017	Supervisor	51	24	13	7	5	0	75	12	258
2017	Non-supervisor	48	22	15	8	6	1	70	14	889

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	33	18	11	3	0	0	68	14	406
2020	Non-supervisor	35	35	18	7	4	0	0	70	12	1139

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	10	3	2	1	4	95	3	408
2020	Non-supervisor	76	13	4	1	1	4	93	3	1142
2019	Supervisor	85	7	3	2	1	3	95	2	431
2019	Non-supervisor	78	9	3	1	2	6	94	3	1235
2018	Supervisor	81	8	4	2	1	4	93	3	348
2018	Non-supervisor	76	11	5	2	2	3	90	4	1157

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	83	7	4	2	2	0	2	92	4	408
2020	Non-supervisor	85	7	3	1	2	1	3	94	3	1144
2019	Supervisor	79	10	5	2	2	0	1	90	4	430
2019	Non-supervisor	79	10	5	2	1	0	2	91	3	1242
2018	Supervisor	80	12	3	2	2	0	1	93	3	350
2018	Non-supervisor	77	12	5	2	2	0	2	91	4	1154
2017	Supervisor	82	10	2	2	3	0	0	92	5	258
2017	Non-supervisor	77	11	4	3	2	0	3	91	5	886

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	21	7	2	1	1	90	3	408
2020	Non-supervisor	76	15	5	1	1	1	93	2	1142
2019	Supervisor	63	28	6	2	1	1	92	2	429
2019	Non-supervisor	67	23	6	2	1	1	90	3	1244
2018	Supervisor	59	30	9	1	1	0	89	2	351
2018	Non-supervisor	63	25	8	2	1	1	89	4	1161
2017	Supervisor	54	34	7	4	1	0	89	4	257
2017	Non-supervisor	61	26	8	2	2	1	88	4	886

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	18	8	5	2	0	85	7	408
2020	Non-supervisor	75	12	7	2	2	1	88	5	1143
2019	Supervisor	61	22	8	5	4	1	83	9	429
2019	Non-supervisor	68	16	9	5	2	1	85	7	1237
2018	Supervisor	60	22	8	6	3	1	83	9	351
2018	Non-supervisor	63	21	9	4	3	0	84	7	1162
2017	Supervisor	61	23	8	4	4	0	84	8	256
2017	Non-supervisor	64	21	7	4	3	1	86	7	885

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	28	10	5	1	1	84	6	409
2020	Non-supervisor	73	4	1	0	0	21	98	1	1145
2019	Supervisor	52	31	13	3	1	1	84	3	425
2019	Non-supervisor	69	4	1	0	0	25	98	1	1228
2018	Supervisor	47	34	15	4	0	1	81	4	346
2018	Non-supervisor	62	5	1	0	0	31	97	1	1151
2017	Supervisor	44	39	10	4	1	0	84	5	258
2017	Non-supervisor	62	5	1	0	0	31	97	1	886

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	16	5	1	0	2	93	2	410
2020	Non-supervisor	81	10	3	1	1	4	95	1	1145
2019	Supervisor	77	15	5	1	0	2	94	1	426
2019	Non-supervisor	78	11	3	2	0	6	95	2	1239
2018	Supervisor	73	18	6	1	1	1	92	2	350
2018	Non-supervisor	78	13	3	0	0	6	97	1	1158
2017	Supervisor	75	17	4	1	0	4	95	1	257
2017	Non-supervisor	75	11	3	1	0	9	95	1	880

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	87	9	2	0	1	1	97	1	410
2020	Non-supervisor	84	10	3	1	1	1	95	2	1147
2019	Supervisor	92	5	2	0	1	1	97	1	429
2019	Non-supervisor	85	7	3	2	1	2	94	3	1239
2018	Supervisor	90	6	1	0	1	1	97	1	351
2018	Non-supervisor	84	8	3	2	1	2	94	3	1164
2017	Supervisor	88	8	2	0	1	1	97	1	258
2017	Non-supervisor	81	11	2	1	1	3	95	3	887

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	23	11	3	1	1	86	3	411
2020	Non-supervisor	55	24	12	5	2	1	80	8	1146
2019	Supervisor	69	23	5	1	1	0	93	2	429
2019	Non-supervisor	62	25	8	3	1	1	88	4	1243
2018	Supervisor	63	22	10	3	1	0	86	4	350
2018	Non-supervisor	60	26	9	3	1	2	87	3	1162
2017	Supervisor	60	26	11	2	0	1	87	2	258
2017	Non-supervisor	57	28	10	2	1	2	87	3	887

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	43	22	8	2	0	0	67	10	411
2020	Non-supervisor	26	42	20	7	5	1	0	68	12	1148

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	27	41	16	4	39	20	410
2020	Non-supervisor	20	38	29	9	3	59	13	1148
2019	Supervisor	13	33	40	12	2	46	13	430
2019	Non-supervisor	25	40	27	7	1	65	8	1248
2018	Supervisor	14	29	42	13	2	43	15	351
2018	Non-supervisor	25	41	25	7	2	66	9	1161
2017	Supervisor	9	34	45	9	4	43	12	258
2017	Non-supervisor	16	40	32	8	3	57	11	889

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	24	35	23	6	29	35	409
2020	Non-supervisor	7	16	35	27	15	42	23	1148
2019	Supervisor	6	22	38	23	11	34	28	428
2019	Non-supervisor	5	13	35	28	18	46	19	1245
2018	Supervisor	9	22	35	25	9	34	31	352
2018	Non-supervisor	4	11	38	29	17	47	16	1154
2017	Supervisor	3	19	47	21	10	31	22	258
2017	Non-supervisor	5	13	36	30	15	46	18	888

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	36	16	0	43	57	411
2020	Non-supervisor	25	50	23	1	66	34	1151

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	196
2020	Non-supervisor	49	51	293

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	19	10	6	5	0	5	78	12	409
2020	Non-supervisor	58	15	7	4	4	3	11	84	9	1150
2019	Supervisor	53	16	10	8	8	1	4	72	17	429
2019	Non-supervisor	52	17	9	5	7	1	9	77	13	1241
2018	Supervisor	60	11	11	7	5	0	6	76	12	350
2018	Non-supervisor	59	15	6	5	4	1	10	83	10	1162

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	25	14	21	20	0	2	45	41	196
2020	Non-supervisor	20	26	11	21	18	1	3	48	41	292

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	12	9	19	13	2	34	35	50	196
2020	Non-supervisor	14	15	11	14	19	2	24	40	45	293

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 83. Are you a supervisor?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment