2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 30 9 5 6 0 0 79 11 223
2020 Non-visible minority 50 34 8 6 2 0 0 84 8 1325
2019 Visible minority 55 30 9 3 3 0 0 85 6 206
2019 Non-visible minority 52 34 6 5 3 0 0 86 7 1453
2018 Visible minority 51 34 7 5 2 1 0 86 7 160
2018 Non-visible minority 48 38 7 5 2 0 0 86 7 1330
2017 Visible minority 57 29 8 6 0 0 0 85 6 109
2017 Non-visible minority 47 38 6 5 4 0 0 85 8 1027
2014 Visible minority 45 43 4 5 3 0 0 88 8 125
2014 Non-visible minority 46 39 7 6 2 0 0 85 8 1158

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 31 11 5 6 0 0 78 11 222
2020 Non-visible minority 44 36 9 8 3 0 0 81 11 1326
2019 Visible minority 47 28 11 10 4 0 0 75 14 206
2019 Non-visible minority 43 36 10 7 4 0 0 79 11 1450
2018 Visible minority 40 37 9 8 6 0 0 77 14 157
2018 Non-visible minority 42 36 10 8 3 0 0 79 12 1329
2017 Visible minority 44 30 13 11 2 0 0 74 13 108
2017 Non-visible minority 38 38 10 10 4 0 0 76 14 1026

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 23 9 2 2 0 0 87 4 221
2020 Non-visible minority 63 27 7 2 1 0 0 90 3 1324
2019 Visible minority 64 23 10 1 1 0 0 88 2 203
2019 Non-visible minority 63 27 6 2 1 0 0 90 3 1444
2018 Visible minority 65 26 7 1 0 0 0 91 1 159
2018 Non-visible minority 63 27 7 2 1 0 0 90 3 1316
2017 Visible minority 63 27 6 4 0 0 0 91 4 107
2017 Non-visible minority 62 29 6 2 0 0 0 91 2 1023
2014 Visible minority 70 24 4 1 1 0 0 95 2 124
2014 Non-visible minority 70 23 5 1 1 0 0 93 2 1159

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 28 11 4 4 0 0 82 7 221
2020 Non-visible minority 55 32 7 4 1 0 0 87 5 1325
2019 Visible minority 59 28 6 5 1 0 0 87 6 207
2019 Non-visible minority 56 32 7 3 2 0 0 88 5 1450
2018 Visible minority 54 32 8 3 2 1 0 87 5 159
2018 Non-visible minority 55 33 7 3 2 0 0 88 5 1328
2017 Visible minority 59 32 5 3 2 0 0 91 5 107
2017 Non-visible minority 52 34 7 4 3 0 0 86 6 1024
2014 Visible minority 59 33 4 4 1 0 0 92 5 125
2014 Non-visible minority 54 33 7 3 2 0 0 88 6 1156

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 24 8 3 2 0 0 88 5 222
2020 Non-visible minority 66 23 6 3 1 0 0 89 5 1320
2019 Visible minority 64 22 7 3 3 0 0 86 7 203
2019 Non-visible minority 64 22 7 4 2 0 0 86 7 1450
2018 Visible minority 65 19 7 5 3 0 0 84 8 159
2018 Non-visible minority 63 24 10 2 1 0 0 87 3 1334
2017 Visible minority 63 22 9 4 1 1 0 86 5 108
2017 Non-visible minority 56 27 9 5 2 0 0 84 7 1027
2014 Visible minority 56 29 8 3 4 1 0 85 7 125
2014 Non-visible minority 56 28 9 4 2 0 0 85 7 1158

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 32 6 4 2 0 0 87 6 220
2020 Non-visible minority 62 26 6 4 2 0 0 88 6 1313
2019 Visible minority 61 22 6 7 3 0 0 83 10 206
2019 Non-visible minority 60 27 7 5 2 0 0 87 7 1448
2018 Visible minority 59 22 9 7 3 0 0 81 10 159
2018 Non-visible minority 58 28 8 4 1 0 0 87 5 1332
2017 Visible minority 60 29 7 2 2 0 0 89 4 108
2017 Non-visible minority 52 30 9 6 2 0 0 83 8 1027
2014 Visible minority 50 35 8 3 3 0 0 86 6 125
2014 Non-visible minority 53 31 8 5 3 0 0 84 8 1157

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 23 13 5 4 2 0 78 9 222
2020 Non-visible minority 62 20 8 5 3 1 0 84 8 1326
2019 Visible minority 57 22 9 5 6 1 0 80 11 206
2019 Non-visible minority 59 21 10 6 3 1 0 81 9 1452
2018 Visible minority 55 21 10 5 8 0 1 77 13 160
2018 Non-visible minority 58 21 11 6 3 1 0 80 8 1336
2017 Visible minority 57 19 10 7 3 3 0 79 11 108
2017 Non-visible minority 53 23 11 6 4 2 0 78 10 1026
2014 Visible minority 52 24 9 9 5 1 0 77 14 125
2014 Non-visible minority 54 22 10 5 5 3 0 79 11 1158
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 20 10 2 3 1 1 85 5 222
2020 Non-visible minority 66 21 7 3 1 1 2 89 4 1326
2019 Visible minority 66 17 10 4 1 0 2 85 5 206
2019 Non-visible minority 62 22 10 2 1 1 2 87 3 1453

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 26 9 6 4 0 0 82 10 222
2020 Non-visible minority 58 26 7 6 2 1 0 85 8 1325
2019 Visible minority 57 25 6 7 3 0 1 83 10 206
2019 Non-visible minority 52 28 8 8 3 0 0 81 11 1448
2018 Visible minority 56 25 9 3 6 0 1 82 9 159
2018 Non-visible minority 49 32 8 7 3 1 0 82 10 1333
2017 Visible minority 56 30 6 4 5 0 0 85 8 109
2017 Non-visible minority 46 33 9 7 4 0 0 80 11 1025
2014 Visible minority 54 25 10 8 3 0 0 80 11 125
2014 Non-visible minority 47 33 8 7 4 0 0 80 11 1159

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 22 5 4 5 0 0 86 9 223
2020 Non-visible minority 66 20 6 5 2 0 0 87 7 1328
2019 Visible minority 64 23 4 5 4 0 1 88 9 207
2019 Non-visible minority 56 25 9 7 3 0 0 82 10 1452
2018 Visible minority 57 24 8 4 6 1 1 82 10 159
2018 Non-visible minority 54 26 9 6 4 0 0 80 10 1330
2017 Visible minority 65 25 3 5 3 0 0 90 7 108
2017 Non-visible minority 55 27 8 6 4 0 0 82 10 1025
2014 Visible minority 57 27 8 5 3 0 0 84 8 125
2014 Non-visible minority 55 28 8 6 3 0 0 83 9 1157

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 24 15 6 4 7 0 73 11 222
2020 Non-visible minority 46 28 10 6 3 7 0 80 9 1326
2019 Visible minority 42 27 11 7 7 5 0 73 15 206
2019 Non-visible minority 40 29 12 9 4 6 0 74 13 1452
2018 Visible minority 35 27 18 6 8 6 0 66 15 160
2018 Non-visible minority 33 33 15 9 3 6 0 71 13 1335
2017 Visible minority 26 31 14 14 7 7 0 62 23 108
2017 Non-visible minority 27 34 14 12 7 7 0 65 20 1027
2014 Visible minority 31 29 13 11 5 10 1 68 18 124
2014 Non-visible minority 33 34 12 10 5 6 0 72 16 1158

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 27 15 10 5 3 0 69 15 222
2020 Non-visible minority 41 33 12 8 4 2 0 75 13 1325
2019 Visible minority 34 35 12 11 6 2 0 70 18 207
2019 Non-visible minority 34 32 15 12 6 2 0 67 18 1447
2018 Visible minority 33 30 14 13 9 2 0 64 22 160
2018 Non-visible minority 29 36 16 12 5 2 0 67 17 1332
2017 Visible minority 21 35 18 16 8 3 0 57 24 107
2017 Non-visible minority 25 35 15 15 8 2 0 62 23 1026
2014 Visible minority 28 39 13 13 5 1 1 69 18 125
2014 Non-visible minority 30 35 14 13 6 2 0 66 20 1159

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 17 14 6 4 0 61 21 221
2020 Non-visible minority 28 33 16 13 6 4 0 64 20 1325
2019 Visible minority 22 34 17 14 6 6 0 60 22 206
2019 Non-visible minority 21 32 18 16 9 3 0 56 25 1449
2018 Visible minority 20 31 18 18 9 4 0 53 28 159
2018 Non-visible minority 18 33 21 16 7 5 0 53 24 1333
2017 Visible minority 15 30 19 20 10 6 0 47 32 109
2017 Non-visible minority 15 33 18 20 9 5 0 51 30 1028
2014 Visible minority 21 34 17 16 6 5 1 58 24 125
2014 Non-visible minority 19 34 17 18 7 5 0 55 27 1158

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 31 14 11 11 3 0 64 22 223
2020 Non-visible minority 25 36 13 16 8 2 0 62 25 1328
2019 Visible minority 22 31 18 15 10 4 0 55 26 207
2019 Non-visible minority 17 31 17 21 11 2 0 50 33 1451
2018 Visible minority 18 34 19 14 14 1 0 52 29 160
2018 Non-visible minority 15 34 18 21 10 2 0 51 31 1337
2017 Visible minority 17 32 16 21 13 2 0 49 35 108
2017 Non-visible minority 12 31 14 26 14 3 0 45 41 1025
2014 Visible minority 17 33 16 20 11 3 0 52 32 125
2014 Non-visible minority 18 32 16 21 10 2 0 51 32 1156
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 38 10 10 7 0 0 73 16 221
2020 Non-visible minority 39 39 9 9 3 1 0 79 12 1327
2019 Visible minority 40 31 11 13 5 0 0 71 18 207
2019 Non-visible minority 36 38 12 9 5 0 0 75 14 1451
2018 Visible minority 35 34 12 10 8 0 0 69 19 158
2018 Non-visible minority 33 37 14 11 5 0 0 70 15 1332
2017 Visible minority 37 39 7 12 5 0 0 76 17 108
2017 Non-visible minority 33 38 12 11 6 0 0 71 17 1027
2014 Visible minority 33 38 12 8 8 0 1 72 16 125
2014 Non-visible minority 35 37 13 9 5 0 0 72 14 1157

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 40 10 10 5 0 0 75 15 220
2020 Non-visible minority 33 43 10 10 4 0 0 76 14 1322
2019 Visible minority 39 34 10 13 3 0 0 73 17 206
2019 Non-visible minority 31 43 11 11 5 0 0 74 16 1442
2018 Visible minority 35 35 13 11 6 0 0 71 17 159
2018 Non-visible minority 28 43 14 11 4 0 0 72 15 1335
2017 Visible minority 33 45 7 13 2 0 0 78 15 108
2017 Non-visible minority 29 41 12 14 4 0 0 71 18 1027

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 32 9 5 5 0 0 81 11 222
2020 Non-visible minority 50 30 10 7 3 1 0 80 10 1326
2019 Visible minority 57 23 8 6 5 0 1 81 11 207
2019 Non-visible minority 46 30 11 8 4 0 0 77 12 1454
2018 Visible minority 50 27 10 3 8 1 1 79 11 159
2018 Non-visible minority 41 35 11 8 4 1 0 76 12 1333
2017 Visible minority 51 29 10 7 3 0 0 80 10 109
2017 Non-visible minority 39 36 11 9 4 0 1 76 14 1027
2014 Visible minority 46 37 7 5 5 0 0 83 10 125
2014 Non-visible minority 41 36 11 7 4 0 0 78 11 1159

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 34 10 14 3 0 0 73 17 222
2020 Non-visible minority 43 36 10 9 2 0 0 80 11 1320
2019 Visible minority 44 30 11 8 8 0 0 74 15 203
2019 Non-visible minority 41 37 9 9 4 0 0 78 13 1442
2018 Visible minority 34 42 7 9 6 1 0 77 16 159
2018 Non-visible minority 34 44 8 11 2 0 0 78 13 1335
2017 Visible minority 35 43 7 7 7 0 1 78 14 108
2017 Non-visible minority 36 42 9 9 3 0 0 79 13 1028
2014 Visible minority 38 43 9 9 1 0 0 81 10 125
2014 Non-visible minority 39 37 9 11 4 0 0 76 15 1158

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 24 7 4 5 1 1 83 10 221
2020 Non-visible minority 63 20 8 4 2 2 1 86 7 1324

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 29 14 12 9 0 1 65 21 223
2020 Non-visible minority 39 36 11 8 5 1 0 76 13 1319
2019 Visible minority 35 32 12 12 7 1 0 68 19 206
2019 Non-visible minority 35 34 12 12 6 1 0 70 18 1448
2018 Visible minority 33 33 9 11 13 1 1 66 24 158
2018 Non-visible minority 31 35 15 11 6 1 0 67 18 1327
2017 Visible minority 30 35 11 8 14 2 0 66 23 108
2017 Non-visible minority 26 40 11 13 7 1 0 67 21 1027
2014 Visible minority 28 39 11 10 9 3 0 69 20 125
2014 Non-visible minority 35 35 13 11 5 1 0 71 16 1158

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 25 15 12 13 1 1 60 25 223
2020 Non-visible minority 37 32 12 9 7 1 2 71 17 1325
2019 Visible minority 32 34 13 9 12 0 0 67 21 205
2019 Non-visible minority 35 30 12 10 9 1 2 67 20 1450
2018 Visible minority 32 31 11 8 17 1 0 63 26 160
2018 Non-visible minority 32 28 13 15 9 1 2 62 25 1327
2017 Visible minority 21 30 13 16 18 2 0 52 35 109
2017 Non-visible minority 23 33 13 15 12 2 2 58 29 1026
2014 Visible minority 27 31 13 12 12 5 1 61 26 125
2014 Non-visible minority 31 30 12 13 11 1 2 63 25 1158

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 21 12 3 4 0 2 81 7 223
2020 Non-visible minority 60 23 8 3 3 0 2 85 6 1328
2019 Visible minority 62 20 9 3 2 1 3 85 6 207
2019 Non-visible minority 63 21 9 2 1 0 3 87 4 1452

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 24 10 4 5 0 2 80 9 223
2020 Non-visible minority 64 20 9 3 1 0 2 87 4 1326
2019 Visible minority 54 23 12 6 2 1 2 80 8 205
2019 Non-visible minority 61 22 9 3 2 1 3 86 5 1449

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 9 6 4 4 7 2 85 8 223
2020 Non-visible minority 85 6 3 1 1 1 3 95 2 1322
2019 Visible minority 75 10 5 1 3 4 2 90 5 203
2019 Non-visible minority 83 5 4 1 1 2 3 94 2 1448

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 76 5 4 4 0 3 8 91 5 223
2020 Non-visible minority 84 7 2 0 1 1 5 97 1 1324
2019 Visible minority 82 8 3 0 1 1 5 95 1 206
2019 Non-visible minority 85 4 2 0 1 1 8 97 1 1446

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 27 11 7 5 0 0 77 12 221
2020 Non-visible minority 49 34 7 6 3 0 0 84 9 1317
2019 Visible minority 49 30 6 10 4 0 0 79 14 206
2019 Non-visible minority 45 36 8 7 4 0 0 81 11 1444
2018 Visible minority 42 39 7 5 6 0 1 82 11 159
2018 Non-visible minority 44 39 8 6 3 0 0 83 9 1332
2017 Visible minority 45 32 8 10 4 0 1 78 14 106
2017 Non-visible minority 43 38 9 8 3 0 0 81 11 1022
2014 Visible minority 38 40 8 4 9 1 1 79 13 125
2014 Non-visible minority 37 43 9 7 4 0 0 80 11 1159

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 29 9 7 3 0 0 81 10 222
2020 Non-visible minority 57 30 8 4 2 0 0 87 5 1322
2019 Visible minority 54 28 10 5 3 0 0 82 8 206
2019 Non-visible minority 52 32 7 5 3 0 0 84 8 1449
2018 Visible minority 49 32 9 6 4 0 0 81 10 158
2018 Non-visible minority 53 32 8 5 2 0 0 85 7 1321
2017 Visible minority 52 36 5 4 3 0 1 89 7 107
2017 Non-visible minority 52 32 9 6 2 0 0 84 8 1022
2014 Visible minority 49 35 6 4 5 1 0 85 9 125
2014 Non-visible minority 52 30 9 6 3 0 0 82 9 1159

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 34 10 5 4 0 0 81 9 220
2020 Non-visible minority 43 38 9 7 2 0 1 82 9 1320
2019 Visible minority 46 35 10 6 2 0 0 82 9 206
2019 Non-visible minority 44 36 10 8 2 0 0 80 10 1427
2018 Visible minority 43 35 8 9 4 1 0 79 13 159
2018 Non-visible minority 44 37 10 6 3 0 0 81 9 1327
2017 Visible minority 50 36 6 6 3 0 0 86 8 107
2017 Non-visible minority 42 37 10 8 3 0 0 80 10 1024
2014 Visible minority 47 39 6 6 3 0 0 85 9 125
2014 Non-visible minority 45 35 11 7 3 0 0 80 10 1159

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 42 10 6 4 2 0 79 10 222
2020 Non-visible minority 41 41 9 5 1 2 0 84 6 1325
2019 Visible minority 34 45 13 4 3 1 0 80 7 207
2019 Non-visible minority 36 44 11 5 2 1 0 81 8 1453
2018 Visible minority 32 40 15 5 6 1 1 73 11 160
2018 Non-visible minority 36 40 15 5 2 2 0 77 7 1329
2017 Visible minority 25 48 16 6 2 3 0 75 9 109
2017 Non-visible minority 31 42 15 7 3 2 0 74 11 1027

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 20 11 6 4 0 0 78 11 223
2020 Non-visible minority 62 25 5 5 2 0 0 88 7 1321
2019 Visible minority 65 25 3 4 3 0 0 90 7 206
2019 Non-visible minority 63 25 5 4 3 0 0 88 6 1449
2018 Visible minority 60 28 6 4 2 0 0 88 6 160
2018 Non-visible minority 61 27 6 4 2 0 0 88 6 1335
2017 Visible minority 63 25 3 7 2 0 1 89 8 108
2017 Non-visible minority 57 30 6 5 2 0 0 87 7 1028
2014 Visible minority 61 23 8 5 2 0 1 85 8 125
2014 Non-visible minority 58 28 8 4 2 1 1 86 6 1158

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 35 14 5 2 0 0 79 7 223
2020 Non-visible minority 40 32 16 7 5 0 1 72 12 1323
2019 Visible minority 47 30 19 3 2 0 0 77 5 207
2019 Non-visible minority 44 31 14 8 3 0 1 75 11 1449
2018 Visible minority 46 34 10 4 4 0 1 81 9 160
2018 Non-visible minority 42 33 14 6 3 0 1 76 10 1336
2017 Visible minority 48 36 10 3 2 0 2 85 5 109
2017 Non-visible minority 43 35 13 6 2 0 1 79 8 1028
2014 Visible minority 46 39 10 3 1 0 1 86 4 125
2014 Non-visible minority 40 38 14 5 2 0 1 79 7 1159

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 223
2020 Non-visible minority 46 54 1327

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 14 5 2 3 2 7 90 5 223
2020 Non-visible minority 76 10 4 1 1 2 6 95 1 1327

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 28 38 34 223
2020 Non-visible minority 24 45 31 1327
2019 Visible minority 23 38 39 207
2019 Non-visible minority 25 44 31 1455
2018 Visible minority 22 43 35 160
2018 Non-visible minority 26 45 29 1338
2017 Visible minority 22 43 35 109
2017 Non-visible minority 24 46 30 1027
2014 Visible minority 20 45 35 125
2014 Non-visible minority 24 47 29 1158

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 0 67 18 5 0 10 64
2020 Non-visible minority 13 65 15 3 1 4 325
2019 Visible minority 3 55 14 2 20 6 47
2019 Non-visible minority 12 62 8 5 7 5 370
2018 Visible minority 0 54 30 5 5 6 35
2018 Non-visible minority 17 56 12 6 5 5 353
2017 Visible minority 13 63 21 0 0 4 24
2017 Non-visible minority 18 56 11 6 3 5 247
2014 Visible minority 7 64 18 7 9999 4 25
2014 Non-visible minority 16 52 18 7 9999 7 283
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 27 5 4 4 0 0 88 8 222
2020 Non-visible minority 55 33 6 4 2 0 0 88 5 1322
2019 Visible minority 60 25 9 5 2 0 0 84 7 206
2019 Non-visible minority 55 33 6 4 2 0 0 88 6 1446
2018 Visible minority 60 31 6 3 1 0 0 90 4 160
2018 Non-visible minority 57 33 5 3 2 0 0 90 5 1333
2017 Visible minority 49 39 7 4 1 0 0 88 5 108
2017 Non-visible minority 50 34 8 5 2 0 0 85 8 1025
2014 Visible minority 53 35 5 6 2 1 0 88 7 125
2014 Non-visible minority 53 35 7 4 1 0 0 88 6 1159

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 39 10 6 1 0 0 84 7 222
2020 Non-visible minority 44 41 7 6 2 0 0 85 8 1326
2019 Visible minority 40 39 10 8 4 0 0 79 11 207
2019 Non-visible minority 40 39 10 8 3 1 0 79 10 1452
2018 Visible minority 41 36 12 7 3 0 0 78 10 159
2018 Non-visible minority 38 41 13 6 2 0 0 79 8 1328
2017 Visible minority 30 43 7 18 2 0 0 73 20 109
2017 Non-visible minority 34 40 13 8 5 0 0 74 13 1025
2014 Visible minority 36 35 15 8 6 1 0 72 13 125
2014 Non-visible minority 37 41 11 7 3 1 0 78 10 1158

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 19 37 22 10 0 1 33 30 223
2020 Non-visible minority 8 22 38 23 9 0 1 33 29 1326
2019 Visible minority 9 21 37 22 9 1 1 31 31 206
2019 Non-visible minority 8 22 36 24 9 1 0 33 30 1448
2018 Visible minority 9 20 36 21 9 2 3 32 30 159
2018 Non-visible minority 6 24 37 22 10 0 1 32 30 1334
2017 Visible minority 8 20 48 16 4 0 3 21 30 108
2017 Non-visible minority 7 22 42 18 9 1 1 27 30 1024
2014 Visible minority 9 21 41 19 8 0 2 27 30 125
2014 Non-visible minority 9 22 40 19 9 0 1 28 31 1155

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 8 21 34 27 0 2 63 15 220
2020 Non-visible minority 6 12 23 33 24 1 1 58 18 1322
2019 Visible minority 8 14 22 32 22 1 2 56 22 206
2019 Non-visible minority 7 17 26 28 21 1 1 49 24 1447
2018 Visible minority 7 11 28 30 17 2 3 50 20 159
2018 Non-visible minority 4 16 30 28 20 1 1 49 21 1322
2017 Visible minority 10 13 33 27 12 1 5 41 25 108
2017 Non-visible minority 5 15 28 27 21 1 2 50 21 1023
2014 Visible minority 5 14 27 28 21 2 3 52 20 125
2014 Non-visible minority 5 13 28 32 20 1 2 53 18 1154

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 17 33 25 13 0 1 38 28 221
2020 Non-visible minority 10 19 32 26 12 1 1 38 29 1324
2019 Visible minority 9 25 35 18 11 1 1 30 34 205
2019 Non-visible minority 11 22 32 21 13 1 1 35 33 1449
2018 Visible minority 11 22 37 18 7 2 3 27 34 158
2018 Non-visible minority 12 21 32 22 12 1 1 34 33 1326
2017 Visible minority 17 23 31 15 9 2 3 26 42 109
2017 Non-visible minority 10 23 33 20 11 1 2 31 35 1024
2014 Visible minority 16 20 33 14 14 2 2 29 37 124
2014 Non-visible minority 14 24 33 18 10 1 1 28 39 1159

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 5 29 35 24 1 2 60 10 222
2020 Non-visible minority 4 8 27 37 22 0 1 60 12 1315
2019 Visible minority 4 6 23 39 26 0 1 66 11 204
2019 Non-visible minority 3 10 27 35 24 0 1 59 14 1440
2018 Visible minority 3 10 22 36 24 1 4 63 14 159
2018 Non-visible minority 3 10 29 34 23 0 1 58 13 1322
2017 Visible minority 1 8 34 36 17 0 5 55 10 109
2017 Non-visible minority 3 9 30 36 20 1 2 58 12 1019
2014 Visible minority 2 6 27 31 30 0 4 64 8 124
2014 Non-visible minority 4 10 30 35 20 0 1 56 14 1155

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 16 24 26 16 1 1 43 32 222
2020 Non-visible minority 11 20 28 23 16 1 1 40 31 1326
2019 Visible minority 10 19 33 20 16 0 2 36 30 205
2019 Non-visible minority 13 21 27 20 17 1 1 38 34 1448
2018 Visible minority 11 16 28 25 16 3 1 43 28 159
2018 Non-visible minority 11 22 29 22 15 1 1 38 33 1328
2017 Visible minority 6 27 31 19 11 0 6 32 35 109
2017 Non-visible minority 11 20 30 20 16 1 2 38 31 1020
2014 Visible minority 7 18 24 26 23 0 3 50 26 125
2014 Non-visible minority 10 18 30 25 15 1 2 41 28 1155

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 11 25 25 25 4 3 53 20 219
2020 Non-visible minority 6 12 23 30 25 2 2 58 18 1323
2019 Visible minority 9 17 30 17 22 3 2 41 27 206
2019 Non-visible minority 9 16 26 27 20 1 1 48 26 1441
2018 Visible minority 9 14 27 21 22 4 3 47 24 158
2018 Non-visible minority 5 15 28 29 20 2 1 50 21 1318
2017 Visible minority 7 19 30 23 13 3 5 39 29 109
2017 Non-visible minority 5 12 29 29 20 2 3 51 18 1024
2014 Visible minority 6 10 26 25 24 5 5 55 17 125
2014 Non-visible minority 3 8 26 34 26 1 2 62 12 1154

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 14 28 25 16 1 1 43 28 222
2020 Non-visible minority 9 18 32 26 13 1 1 40 27 1318
2019 Visible minority 11 15 34 21 16 2 1 39 26 204
2019 Non-visible minority 10 19 34 22 13 1 1 36 29 1451
2018 Visible minority 13 16 31 23 12 2 3 37 31 160
2018 Non-visible minority 9 20 36 23 10 1 1 34 30 1332
2017 Visible minority 11 19 38 16 11 2 4 28 32 109
2017 Non-visible minority 9 22 34 21 11 1 2 33 32 1023
2014 Visible minority 10 22 30 24 8 3 2 34 34 125
2014 Non-visible minority 12 20 37 18 11 1 1 30 33 1157

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 14 28 31 22 0 1 53 19 221
2020 Non-visible minority 6 14 34 31 15 0 1 46 20 1326
2019 Visible minority 8 14 32 28 16 0 2 44 23 207
2019 Non-visible minority 10 19 32 25 13 0 1 38 29 1452

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 36 13 14 4 0 0 69 18 223
2020 Non-visible minority 27 40 15 13 5 1 0 67 18 1325
2019 Visible minority 22 40 15 12 9 1 0 63 22 205
2019 Non-visible minority 20 36 18 18 7 1 0 56 25 1445

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 25 11 7 5 1 0 77 12 223
2020 Non-visible minority 61 24 6 7 2 0 0 85 9 1322
2019 Visible minority 60 20 7 9 3 0 0 80 13 206
2019 Non-visible minority 59 25 7 6 3 0 0 85 8 1443
2018 Visible minority 53 25 11 5 4 1 1 79 10 160
2018 Non-visible minority 54 27 7 8 4 0 0 81 12 1329
2017 Visible minority 47 35 7 7 4 0 0 82 11 109
2017 Non-visible minority 52 29 6 7 5 1 0 81 12 1024
2014 Visible minority 64 16 10 6 4 1 0 81 9 125
2014 Non-visible minority 54 27 7 7 5 1 0 81 12 1160

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 24 4 4 3 0 0 89 7 222
2020 Non-visible minority 68 25 3 3 1 0 0 92 4 1312
2019 Visible minority 64 28 3 3 1 0 0 92 5 205
2019 Non-visible minority 62 28 5 4 1 0 0 90 5 1445
2018 Visible minority 58 27 8 5 1 0 0 85 7 159
2018 Non-visible minority 57 31 6 4 1 0 0 88 6 1327
2017 Visible minority 56 33 2 7 2 0 0 89 9 109
2017 Non-visible minority 50 35 7 5 3 0 0 85 8 1028
2014 Visible minority 54 30 7 7 2 0 0 84 9 125
2014 Non-visible minority 48 38 7 5 2 0 0 86 7 1159

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 29 8 2 3 1 0 87 5 222
2020 Non-visible minority 59 31 6 3 1 0 0 91 4 1310
2019 Visible minority 61 26 5 5 1 0 1 89 6 207
2019 Non-visible minority 58 30 6 3 1 1 0 89 4 1446
2018 Visible minority 49 38 6 4 1 1 1 88 6 160
2018 Non-visible minority 54 33 8 3 1 0 0 88 4 1331

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 27 10 5 3 1 0 81 9 222
2020 Non-visible minority 55 33 6 3 1 1 0 89 5 1315
2019 Visible minority 53 28 11 5 3 1 0 82 7 205
2019 Non-visible minority 55 33 8 3 2 0 0 88 5 1446
2018 Visible minority 55 29 8 3 4 1 0 84 7 160
2018 Non-visible minority 59 29 8 2 1 1 0 89 3 1329
2017 Visible minority 51 34 5 6 4 1 0 86 9 108
2017 Non-visible minority 51 37 7 3 1 1 0 88 5 1025
2014 Visible minority 52 32 6 6 1 4 0 88 7 125
2014 Non-visible minority 57 31 7 3 1 1 0 89 4 1160

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 26 12 7 2 3 0 78 10 223
2020 Non-visible minority 58 28 7 2 1 3 1 89 3 1321
2019 Visible minority 63 19 10 4 2 2 0 84 6 206
2019 Non-visible minority 65 25 6 2 0 2 0 92 2 1446
2018 Visible minority 57 23 10 4 4 2 0 81 8 160
2018 Non-visible minority 61 25 8 1 1 2 1 89 2 1329
2017 Visible minority 48 35 7 4 4 3 0 85 8 109
2017 Non-visible minority 51 34 8 2 1 3 1 89 3 1026
2014 Visible minority 52 29 9 4 2 3 0 84 6 124
2014 Non-visible minority 56 29 8 2 1 4 1 89 3 1160

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 23 6 2 2 0 0 90 4 223
2020 Non-visible minority 68 24 4 3 1 0 0 92 4 1324
2019 Visible minority 67 23 6 2 2 0 0 90 4 207
2019 Non-visible minority 65 25 6 3 2 0 0 90 5 1447
2018 Visible minority 63 23 7 5 2 0 0 86 7 159
2018 Non-visible minority 65 26 6 2 1 0 0 91 3 1326
2017 Visible minority 61 30 2 5 3 0 0 91 7 108
2017 Non-visible minority 57 30 8 3 2 0 0 87 5 1027
2014 Visible minority 56 35 4 4 1 1 0 91 5 125
2014 Non-visible minority 61 29 6 3 1 0 0 89 5 1159

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 23 12 6 5 4 3 75 13 223
2020 Non-visible minority 64 18 6 2 1 5 3 90 3 1323

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 23 15 8 4 8 1 70 13 223
2020 Non-visible minority 46 26 13 4 1 9 1 81 5 1327

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 23 9 10 5 1 1 74 16 222
2020 Non-visible minority 60 25 5 3 1 4 2 90 4 1323

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 24 13 9 7 5 5 69 17 223
2020 Non-visible minority 38 31 14 6 3 5 4 75 10 1322
2019 Visible minority 41 26 16 9 3 2 2 70 13 206
2019 Non-visible minority 39 30 11 8 4 4 4 75 13 1451
2018 Visible minority 30 36 15 5 7 4 3 71 13 160
2018 Non-visible minority 32 33 13 9 4 5 4 72 14 1330
2017 Visible minority 35 30 15 8 5 5 2 70 14 109
2017 Non-visible minority 30 31 14 9 8 4 3 67 18 1025
2014 Visible minority 40 28 9 5 7 6 5 76 14 125
2014 Non-visible minority 38 31 11 7 5 4 3 74 14 1158

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 34 8 3 4 1 2 85 7 223
2020 Non-visible minority 55 31 7 4 2 1 0 87 5 1327
2019 Visible minority 55 31 8 3 1 2 0 88 4 207
2019 Non-visible minority 57 28 8 4 2 1 1 86 6 1448
2018 Visible minority 47 34 9 4 4 1 0 82 9 160
2018 Non-visible minority 53 33 9 3 2 1 1 86 5 1330
2017 Visible minority 50 35 7 3 4 0 1 86 7 108
2017 Non-visible minority 56 31 6 4 1 1 0 89 5 1025
2014 Visible minority 54 27 7 2 4 4 0 86 7 125
2014 Non-visible minority 60 28 6 4 1 1 1 89 5 1158

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 29 14 3 3 1 0 80 6 222
2020 Non-visible minority 57 31 8 2 1 1 0 89 4 1325
2019 Visible minority 53 31 9 4 3 0 0 85 6 206
2019 Non-visible minority 55 29 11 4 2 0 0 84 5 1451
2018 Visible minority 46 31 13 4 5 1 0 77 10 159
2018 Non-visible minority 50 33 12 4 2 0 0 83 5 1329

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 21 18 8 9 11 2 61 19 222
2020 Non-visible minority 34 26 14 10 6 9 2 67 17 1319
2019 Visible minority 30 30 13 12 9 5 1 64 22 206
2019 Non-visible minority 31 23 15 12 9 8 2 60 24 1452
2018 Visible minority 23 26 16 11 14 9 1 55 28 160
2018 Non-visible minority 26 26 17 14 8 7 1 58 24 1332
2017 Visible minority 22 24 15 12 17 9 2 52 32 109
2017 Non-visible minority 22 24 14 16 13 9 2 52 33 1027
2014 Visible minority 24 26 20 10 10 11 0 56 22 125
2014 Non-visible minority 29 23 15 12 10 8 2 58 25 1158

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 43 5 10 2 0 0 83 12 223
2020 Non-visible minority 34 49 4 11 3 0 0 82 14 1325

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 34 8 13 2 0 0 77 16 223
2020 Non-visible minority 38 39 8 12 3 0 0 78 14 1321
2019 Visible minority 47 34 4 10 6 0 0 80 15 205
2019 Non-visible minority 43 33 6 13 5 0 0 76 18 1449
2017 Visible minority 42 32 5 15 7 0 0 74 22 107
2017 Non-visible minority 35 34 6 16 9 0 0 69 25 1028
2014 Visible minority 46 33 7 10 5 0 0 79 14 124
2014 Non-visible minority 38 35 7 13 6 0 0 73 19 1158

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 27 7 8 4 0 0 80 12 219
2020 Non-visible minority 56 30 7 5 2 0 0 86 7 1312
2019 Visible minority 56 31 6 4 3 0 0 87 7 205
2019 Non-visible minority 62 27 5 4 3 0 0 89 6 1436
2017 Visible minority 61 31 1 4 4 0 0 92 7 108
2017 Non-visible minority 59 30 6 4 1 0 0 90 4 1025
2014 Visible minority 50 42 3 5 0 0 0 92 5 125
2014 Non-visible minority 56 31 7 4 1 0 0 88 5 1158

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 13 5 2 2 0 1 91 4 222
2020 Non-visible minority 74 14 5 3 2 1 2 91 5 1322
2017 Visible minority 77 12 5 4 1 0 1 91 5 107
2017 Non-visible minority 69 16 5 5 2 1 2 87 7 1028
2014 Visible minority 77 13 1 3 2 0 4 94 5 125
2014 Non-visible minority 69 16 5 4 3 1 3 88 7 1159

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 26 16 4 3 8 4 73 8 222
2020 Non-visible minority 38 28 15 6 3 9 2 73 10 1324
2019 Visible minority 40 23 17 8 1 9 1 70 11 207
2019 Non-visible minority 34 27 17 7 4 9 2 68 12 1454

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 223
2020 Non-visible minority 6 94 1325
2019 Visible minority 8 92 207
2019 Non-visible minority 8 92 1451
2018 Visible minority 10 90 160
2018 Non-visible minority 8 92 1331

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 68 32 19
2020 Non-visible minority 39 61 77
2019 Visible minority 69 31 19
2019 Non-visible minority 45 55 123
2018 Visible minority 38 62 16
2018 Non-visible minority 56 44 102

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 19
2020 Non-visible minority 59 41 77
2019 Visible minority 52 48 19
2019 Non-visible minority 58 42 123
2018 Visible minority 51 49 16
2018 Non-visible minority 52 48 102

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 77
2019 Visible minority 0 100 19
2019 Non-visible minority 0 100 123
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 102

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 5 95 102

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 77
2019 Visible minority 0 100 19
2019 Non-visible minority 0 100 123

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 19
2019 Non-visible minority 7 93 123

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 19
2020 Non-visible minority 37 63 77
2019 Visible minority 48 52 19
2019 Non-visible minority 31 69 123

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 19
2020 Non-visible minority 37 63 77
2019 Visible minority 26 74 19
2019 Non-visible minority 36 64 123

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 58 42 19
2020 Non-visible minority 42 58 77
2019 Visible minority 65 35 19
2019 Non-visible minority 45 55 123
2018 Visible minority 35 65 16
2018 Non-visible minority 46 54 103

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 19
2020 Non-visible minority 29 71 77
2019 Visible minority 48 52 19
2019 Non-visible minority 44 56 123

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 19
2020 Non-visible minority 35 65 77
2019 Visible minority 48 52 19
2019 Non-visible minority 31 69 123
2018 Visible minority 34 66 16
2018 Non-visible minority 36 64 103

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 74 26 19
2020 Non-visible minority 45 55 77
2019 Visible minority 65 35 19
2019 Non-visible minority 46 54 123
2018 Visible minority 69 31 16
2018 Non-visible minority 45 55 103

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 19
2020 Non-visible minority 38 62 77
2019 Visible minority 48 52 19
2019 Non-visible minority 32 68 123

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 77
2019 Visible minority 0 100 19
2019 Non-visible minority 0 100 123

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 19
2019 Non-visible minority 12 88 123

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 19
2019 Non-visible minority 6 94 123

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 19
2020 Non-visible minority 45 55 77
2019 Visible minority 63 37 19
2019 Non-visible minority 44 56 123
2018 Visible minority 45 55 16
2018 Non-visible minority 41 59 103

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 19
2020 Non-visible minority 14 86 77
2019 Visible minority 31 69 19
2019 Non-visible minority 20 80 123

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 19
2019 Non-visible minority 12 88 123

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 58 42 19
2020 Non-visible minority 53 47 77
2019 Visible minority 74 26 19
2019 Non-visible minority 59 41 123
2018 Visible minority 45 55 16
2018 Non-visible minority 56 44 103

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 19
2020 Non-visible minority 22 78 77
2019 Visible minority 61 39 19
2019 Non-visible minority 24 76 123

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 37 63 19
2019 Non-visible minority 8 92 123

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 35 65 16
2018 Non-visible minority 25 75 103

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 14 86 99

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 10 90 99

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 13 87 99

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 10 90 99

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 7 93 99

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 12 88 99

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 56 44 14
2018 Non-visible minority 42 58 99

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 56 44 14
2018 Non-visible minority 57 43 99

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 13 16 6 5 27 8 59 16 223
2020 Non-visible minority 23 15 13 6 3 32 8 63 15 1326
2019 Visible minority 22 20 20 4 5 22 7 59 12 207
2019 Non-visible minority 24 15 14 7 5 27 8 60 19 1454
2018 Visible minority 24 14 20 4 8 22 8 54 17 160
2018 Non-visible minority 21 18 18 7 4 26 6 57 16 1334
2017 Visible minority 19 10 23 6 8 28 7 43 21 108
2017 Non-visible minority 17 18 15 7 6 30 6 55 21 1028
2014 Visible minority 27 17 18 5 4 26 3 62 13 124
2014 Non-visible minority 23 21 15 6 4 26 6 63 15 1158

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 33 11 3 5 9 1 79 9 223
2020 Non-visible minority 43 29 12 4 2 9 1 80 7 1326
2019 Visible minority 41 25 16 5 4 8 0 73 9 207
2019 Non-visible minority 46 28 13 4 3 5 1 79 8 1449
2018 Visible minority 41 30 14 3 5 5 2 76 9 159
2018 Non-visible minority 40 30 15 6 2 6 0 75 9 1333
2017 Visible minority 36 33 15 5 7 5 0 73 12 108
2017 Non-visible minority 34 35 14 6 3 7 1 75 10 1023
2014 Visible minority 43 28 17 2 3 5 1 76 5 125
2014 Non-visible minority 40 31 13 5 2 7 1 78 8 1158

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 223
2020 Non-visible minority 4 96 1324
2019 Visible minority 6 94 207
2019 Non-visible minority 4 96 1452
2018 Visible minority 10 90 160
2018 Non-visible minority 4 96 1335

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 18
2020 Non-visible minority 35 65 57
2019 Visible minority 60 40 13
2019 Non-visible minority 37 63 60
2018 Visible minority 42 58 17
2018 Non-visible minority 30 70 54

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 60

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 0 100 57
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 60
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 54

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 0 100 57

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 12 88 57

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 18
2020 Non-visible minority 9 91 57
2018 Visible minority 52 48 17
2018 Non-visible minority 0 100 53

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 18
2020 Non-visible minority 11 89 57
2018 Visible minority 55 45 17
2018 Non-visible minority 0 100 53

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 60

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 40 60 13
2019 Non-visible minority 29 71 60

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 56 44 18
2020 Non-visible minority 45 55 57
2019 Visible minority 40 60 13
2019 Non-visible minority 41 59 60
2018 Visible minority 39 61 17
2018 Non-visible minority 49 51 53

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 53

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 0 100 57

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 0 100 57
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 60
2018 Visible minority 0 100 17
2018 Non-visible minority 0 100 53

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 18
2020 Non-visible minority 36 64 57
2018 Visible minority 55 45 17
2018 Non-visible minority 45 55 54

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 18
2020 Non-visible minority 20 80 57

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 32 68 17
2018 Non-visible minority 9 91 54

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 30 70 17
2018 Non-visible minority 17 83 54

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 17
2018 Non-visible minority 17 83 54

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 13
2019 Non-visible minority 9 91 60

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 18
2020 Non-visible minority 45 55 57
2019 Visible minority 47 53 13
2019 Non-visible minority 50 50 60

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 34 66 15
2018 Non-visible minority 22 78 53

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 69 31 15
2018 Non-visible minority 42 58 53

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 44 56 15
2018 Non-visible minority 68 32 53

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 15
2018 Non-visible minority 0 100 53

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 12 19 4 4 31 6 57 12 223
2020 Non-visible minority 25 16 13 3 1 36 6 70 8 1322
2019 Visible minority 24 18 20 4 4 21 10 61 11 206
2019 Non-visible minority 26 13 16 4 2 32 7 64 9 1452
2018 Visible minority 21 13 24 4 7 23 8 50 16 158
2018 Non-visible minority 23 16 19 3 2 32 5 62 8 1330
2017 Visible minority 18 12 26 4 5 32 5 46 13 109
2017 Non-visible minority 19 17 15 2 2 37 7 65 8 1024
2014 Visible minority 25 16 16 6 1 32 4 64 11 125
2014 Non-visible minority 25 16 15 2 2 32 8 69 6 1160

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 31 13 4 5 7 0 76 10 223
2020 Non-visible minority 45 28 12 2 1 10 1 83 4 1325
2019 Visible minority 43 26 13 5 4 7 2 76 9 207
2019 Non-visible minority 50 25 12 3 1 8 1 82 5 1450
2018 Visible minority 39 27 14 5 5 7 3 74 11 159
2018 Non-visible minority 43 29 14 3 1 8 1 79 5 1334
2017 Visible minority 36 37 13 2 6 6 0 78 8 109
2017 Non-visible minority 41 32 12 2 2 9 1 82 4 1028
2014 Visible minority 40 27 13 5 1 13 0 78 7 124
2014 Non-visible minority 41 30 12 2 1 12 2 82 4 1159

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 223
2020 Non-visible minority 6 94 1324

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 222
2020 Non-visible minority 8 92 1325
2019 Visible minority 16 84 207
2019 Non-visible minority 9 91 1452
2017 Visible minority 25 75 109
2017 Non-visible minority 14 86 1027
2014 Visible minority 17 83 125
2014 Non-visible minority 11 89 1156

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 56 44 32
2020 Non-visible minority 60 40 104

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 88 13 32
2020 Non-visible minority 84 16 103
2019 Visible minority 83 17 35
2019 Non-visible minority 85 15 144
2017 Visible minority 85 15 27
2017 Non-visible minority 71 29 139
2014 Visible minority 82 18 21
2014 Non-visible minority 78 22 125

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 32 0 0 0 0 0 100 0 28
2020 Non-visible minority 46 36 6 9 1 1 0 83 11 86
2019 Visible minority 46 35 7 11 0 0 0 82 11 28
2019 Non-visible minority 48 38 2 10 1 0 1 87 11 121
2017 Visible minority 65 22 4 0 9 0 0 87 9 23
2017 Non-visible minority 52 34 3 7 3 0 1 87 10 98
2014 Visible minority 49 45 5 0 0 0 0 95 0 17
2014 Non-visible minority 55 30 6 9 1 0 0 85 10 98

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 24 6 3 3 2 2 87 6 222
2020 Non-visible minority 63 23 6 2 1 2 2 90 4 1328
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 30 10 10 5 4 0 75 15 223
2020 Non-visible minority 48 30 10 7 3 2 0 80 10 1322

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 35 6 5 1 1 0 88 6 223
2020 Non-visible minority 51 34 6 7 2 0 0 86 8 1328

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 33 9 4 2 1 0 85 6 222
2020 Non-visible minority 53 30 7 6 3 0 0 84 9 1323

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 34 14 3 3 1 1 80 6 222
2020 Non-visible minority 48 31 12 6 2 0 1 80 9 1320

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 25 8 3 2 1 2 86 6 223
2020 Non-visible minority 57 29 7 4 1 1 1 88 5 1327

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 83 8 2 0 0 4 3 98 0 223
2020 Non-visible minority 77 12 3 0 0 5 2 96 1 1325

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 28 6 3 1 2 0 89 5 223
2020 Non-visible minority 66 24 5 2 1 1 0 91 3 1321

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 24 8 4 4 1 0 84 8 222
2020 Non-visible minority 66 22 5 4 2 0 0 89 6 1319

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 25 5 4 5 1 0 86 9 223
2020 Non-visible minority 57 27 6 7 3 0 0 84 11 1323

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 91 9 35
2020 Non-visible minority 96 4 375

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 38 15 18 7 0 3 59 25 32
2020 Non-visible minority 22 33 17 20 7 1 0 55 27 360

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 31 9 5 2 4 0 84 7 221
2020 Non-visible minority 52 34 8 3 1 1 0 88 4 1324
2019 Visible minority 38 40 10 6 2 3 0 81 8 207
2019 Non-visible minority 42 37 12 5 2 2 0 81 7 1451
2018 Visible minority 44 36 9 6 1 3 0 83 7 158
2018 Non-visible minority 42 39 12 4 1 3 0 83 5 1334
2017 Visible minority 32 43 16 5 1 3 0 77 6 109
2017 Non-visible minority 36 39 14 5 2 3 0 78 8 1027

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 25 12 11 8 1 0 68 19 223
2020 Non-visible minority 52 27 8 8 4 1 0 80 12 1321

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 19 12 3 4 4 1 80 7 222
2020 Non-visible minority 64 22 7 2 1 2 0 88 4 1322

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 28 14 5 6 2 0 75 11 222
2020 Non-visible minority 46 33 12 6 3 1 0 80 9 1326
2019 Visible minority 36 37 11 8 6 2 0 74 14 206
2019 Non-visible minority 40 37 13 8 2 1 0 77 10 1451
2018 Visible minority 38 37 11 7 6 1 0 76 13 159
2018 Non-visible minority 37 37 14 7 2 2 0 76 10 1337
2017 Visible minority 27 39 15 7 9 2 0 68 17 109
2017 Non-visible minority 29 43 14 8 5 1 0 73 13 1026

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 45 0 6 6 0 6 87 13 35
2020 Non-visible minority 34 49 7 9 1 0 1 83 10 375
2019 Visible minority 37 38 7 12 4 0 1 76 16 43
2019 Non-visible minority 32 44 10 6 2 3 2 80 9 381

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 24 22 16 11 0 0 51 27 223
2020 Non-visible minority 25 34 22 11 8 0 0 60 19 1326

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 24 17 6 6 0 0 71 12 222
2020 Non-visible minority 44 27 13 8 7 0 0 72 15 1326
2019 Visible minority 29 31 21 10 10 0 0 60 20 206
2019 Non-visible minority 30 28 19 10 12 0 1 59 22 1451
2018 Visible minority 40 29 16 4 9 1 1 70 14 159
2018 Non-visible minority 37 31 17 8 6 0 1 69 14 1333
2017 Visible minority 47 27 10 5 8 0 3 76 13 109
2017 Non-visible minority 46 29 13 5 5 0 1 76 10 1026

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 32 21 11 6 0 1 62 17 222
2020 Non-visible minority 28 28 23 12 8 0 0 56 20 1324
2019 Visible minority 32 26 23 12 5 0 1 59 17 206
2019 Non-visible minority 27 34 21 12 6 0 0 62 18 1449
2018 Visible minority 27 31 25 9 6 1 1 59 16 158
2018 Non-visible minority 23 33 26 11 6 0 0 56 17 1335
2017 Visible minority 26 38 16 9 9 0 3 65 19 109
2017 Non-visible minority 22 36 25 11 5 0 1 58 16 1027

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 28 14 8 5 1 2 72 14 223
2020 Non-visible minority 43 29 16 7 4 0 1 73 11 1317
2019 Visible minority 43 28 17 5 4 0 1 73 10 206
2019 Non-visible minority 43 30 17 6 3 0 1 74 9 1439
2018 Visible minority 42 29 16 8 4 1 1 72 12 158
2018 Non-visible minority 37 32 18 7 4 0 1 70 11 1327
2017 Visible minority 39 32 14 7 5 0 4 73 12 109
2017 Non-visible minority 36 35 16 8 3 0 2 73 11 1026

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 21 22 15 12 0 1 50 28 220
2020 Non-visible minority 25 26 23 14 11 0 1 51 25 1319
2019 Visible minority 22 26 23 17 9 0 2 49 28 204
2019 Non-visible minority 22 26 23 16 12 0 0 48 28 1446
2018 Visible minority 24 25 22 19 9 1 0 50 28 159
2018 Non-visible minority 21 28 27 15 9 0 0 49 23 1325
2017 Visible minority 15 32 23 18 11 0 2 48 29 109
2017 Non-visible minority 20 31 25 15 8 0 1 52 23 1026

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 22 9 4 5 1 3 81 9 222
2020 Non-visible minority 57 22 11 5 2 0 2 81 8 1316
2019 Visible minority 55 26 8 5 0 0 7 86 5 206
2019 Non-visible minority 62 22 8 3 2 0 3 87 5 1444
2018 Visible minority 63 24 4 3 2 1 3 91 5 159
2018 Non-visible minority 59 23 10 4 1 0 3 84 5 1331
2017 Visible minority 53 22 11 2 2 0 9 83 4 109
2017 Non-visible minority 55 26 9 2 1 0 5 86 4 1027

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 23 17 8 10 0 1 64 18 222
2020 Non-visible minority 37 28 19 10 6 0 0 65 16 1324
2019 Visible minority 44 28 15 9 4 0 1 72 13 204
2019 Non-visible minority 46 30 14 7 4 0 0 76 10 1449
2018 Visible minority 44 26 17 4 7 1 1 71 11 156
2018 Non-visible minority 43 30 16 7 4 0 0 73 10 1333
2017 Visible minority 37 30 17 9 6 0 1 67 16 109
2017 Non-visible minority 36 36 16 7 4 0 0 72 11 1025

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 20 18 10 7 0 8 61 19 223
2020 Non-visible minority 40 21 15 10 8 0 6 65 19 1327

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 34 14 10 6 1 0 70 16 222
2020 Non-visible minority 40 32 17 7 3 0 0 72 11 1323
2019 Visible minority 33 32 21 6 6 0 2 66 12 206
2019 Non-visible minority 38 35 17 6 4 0 0 74 10 1451
2018 Visible minority 28 37 16 10 7 1 1 66 17 159
2018 Non-visible minority 34 36 20 8 2 0 0 70 10 1334
2017 Visible minority 23 38 19 12 6 0 3 63 18 108
2017 Non-visible minority 33 36 18 9 3 0 1 70 12 1027

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 32 20 9 7 1 0 64 16 223
2020 Non-visible minority 31 33 20 11 4 0 0 65 15 1324
2019 Visible minority 27 33 22 11 6 0 1 61 17 205
2019 Non-visible minority 26 37 22 9 4 0 0 64 14 1452
2018 Visible minority 24 36 22 10 6 1 1 61 17 159
2018 Non-visible minority 26 37 22 11 4 0 0 63 15 1331
2017 Visible minority 19 36 19 15 8 0 2 57 23 109
2017 Non-visible minority 23 37 24 10 5 0 0 60 15 1026

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 30 18 10 7 1 0 64 18 223
2020 Non-visible minority 35 31 18 10 5 0 0 67 15 1323
2019 Visible minority 32 29 19 10 9 0 0 61 20 206
2019 Non-visible minority 32 32 20 10 5 0 0 64 15 1451
2018 Visible minority 28 33 17 13 7 1 1 62 20 158
2018 Non-visible minority 29 34 22 11 4 0 0 63 15 1331
2017 Visible minority 26 32 21 10 8 0 3 59 19 109
2017 Non-visible minority 27 34 20 13 5 0 0 62 18 1027

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 28 13 7 7 1 0 72 15 221
2020 Non-visible minority 53 25 12 6 3 0 0 78 9 1319
2019 Visible minority 43 29 8 11 7 0 1 73 18 206
2019 Non-visible minority 51 26 12 7 4 0 0 77 11 1449

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 30 22 10 9 0 1 59 19 223
2020 Non-visible minority 28 33 22 11 6 0 0 62 17 1326

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 30 21 10 4 0 1 65 14 223
2020 Non-visible minority 36 34 18 8 3 0 0 71 11 1324
2019 Visible minority 41 33 14 9 3 0 1 74 12 205
2019 Non-visible minority 38 34 17 8 2 0 0 72 10 1443
2018 Visible minority 31 32 22 8 5 1 1 64 13 156
2018 Non-visible minority 32 35 21 9 3 0 0 67 12 1326
2017 Visible minority 23 39 22 10 3 0 3 64 13 108
2017 Non-visible minority 29 38 19 9 3 0 1 68 12 1025

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 30 12 5 4 0 1 78 9 219
2020 Non-visible minority 50 27 14 5 3 0 0 77 8 1317
2019 Visible minority 57 26 5 6 5 0 1 84 11 204
2019 Non-visible minority 58 20 11 6 4 0 1 79 10 1444
2018 Visible minority 54 23 9 7 4 1 2 80 11 158
2018 Non-visible minority 56 20 12 7 5 0 1 76 12 1325
2017 Visible minority 58 19 12 4 6 0 1 78 10 109
2017 Non-visible minority 47 23 15 8 6 0 1 71 14 1028

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 32 17 8 5 0 0 70 13 222
2020 Non-visible minority 35 35 18 8 4 0 0 70 12 1312

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 75 11 3 2 2 1 5 93 4 221
2020 Non-visible minority 78 12 4 1 1 0 4 93 2 1318
2019 Visible minority 75 14 3 1 4 0 3 92 5 203
2019 Non-visible minority 81 8 3 1 1 0 6 94 2 1446
2018 Visible minority 67 15 11 2 1 2 2 86 3 158
2018 Non-visible minority 78 10 4 2 1 0 4 92 4 1330

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 74 11 5 3 3 1 2 88 7 222
2020 Non-visible minority 86 6 3 1 1 0 2 95 2 1319
2019 Visible minority 73 10 6 2 4 0 4 87 7 205
2019 Non-visible minority 80 10 5 2 1 0 2 92 3 1451
2018 Visible minority 65 16 5 4 6 2 2 85 10 158
2018 Non-visible minority 80 11 4 2 1 0 2 93 3 1328
2017 Visible minority 74 6 5 5 6 1 4 85 11 109
2017 Non-visible minority 79 11 4 2 2 0 2 92 4 1025

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 72 15 5 2 2 1 2 91 5 222
2020 Non-visible minority 75 17 5 1 1 0 1 93 2 1317
2019 Visible minority 64 21 11 1 1 0 2 86 2 206
2019 Non-visible minority 66 24 6 2 1 0 1 91 3 1451
2018 Visible minority 65 23 4 2 3 1 1 91 5 160
2018 Non-visible minority 62 26 8 2 1 0 0 89 3 1334
2017 Visible minority 52 28 12 5 2 1 0 81 7 109
2017 Non-visible minority 60 28 7 2 2 0 1 88 4 1024

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 71 13 6 2 5 1 2 86 7 222
2020 Non-visible minority 73 14 7 3 2 0 1 88 5 1318
2019 Visible minority 67 13 9 6 2 0 3 83 8 205
2019 Non-visible minority 66 18 8 5 2 0 1 84 7 1445
2018 Visible minority 58 24 3 7 6 1 1 83 13 160
2018 Non-visible minority 63 21 9 4 3 0 0 84 7 1336
2017 Visible minority 61 23 5 5 6 0 1 85 10 108
2017 Non-visible minority 63 22 7 4 3 0 1 86 7 1023

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 6 2 1 1 1 22 94 4 223
2020 Non-visible minority 69 11 3 1 1 0 15 94 2 1320
2019 Visible minority 67 7 7 2 0 0 18 89 3 206
2019 Non-visible minority 64 11 3 1 0 0 20 94 1 1431
2018 Visible minority 62 14 4 2 1 1 16 92 4 157
2018 Non-visible minority 58 11 4 1 0 0 25 93 1 1322
2017 Visible minority 62 10 2 3 0 0 24 94 4 109
2017 Non-visible minority 58 13 3 1 1 0 25 94 2 1025

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 73 12 5 1 1 1 6 92 2 220
2020 Non-visible minority 81 12 3 1 0 0 3 95 1 1324
2019 Visible minority 76 11 5 1 0 0 8 94 1 206
2019 Non-visible minority 78 12 3 1 0 0 5 95 2 1444
2018 Visible minority 71 15 5 1 1 1 6 93 2 160
2018 Non-visible minority 77 14 3 0 0 0 5 96 1 1333
2017 Visible minority 68 19 3 2 1 1 7 94 3 106
2017 Non-visible minority 76 12 3 1 0 0 7 95 1 1021

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 12 3 2 3 0 3 92 5 222
2020 Non-visible minority 86 9 2 1 1 0 1 96 1 1324
2019 Visible minority 80 10 4 4 0 0 2 91 5 206
2019 Non-visible minority 87 6 3 1 1 0 1 95 2 1447
2018 Visible minority 76 14 2 3 2 1 3 93 5 160
2018 Non-visible minority 87 6 2 1 1 0 2 96 2 1337
2017 Visible minority 78 12 2 1 4 0 4 93 5 109
2017 Non-visible minority 83 10 2 1 1 0 2 96 2 1026

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 20 13 8 1 0 4 77 10 221
2020 Non-visible minority 57 24 12 4 2 0 0 82 6 1325
2019 Visible minority 61 24 9 3 2 0 1 86 5 206
2019 Non-visible minority 64 25 7 2 1 0 1 90 3 1450
2018 Visible minority 57 28 7 5 1 1 2 86 6 160
2018 Non-visible minority 61 25 10 3 1 0 1 87 3 1334
2017 Visible minority 58 27 8 3 1 0 4 88 4 109
2017 Non-visible minority 57 28 11 2 1 0 2 86 3 1026

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 36 24 9 5 1 0 62 14 223
2020 Non-visible minority 25 43 20 7 4 0 0 69 11 1325

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 30 29 11 7 1 0 52 18 223
2020 Non-visible minority 18 36 32 11 3 0 0 54 14 1324
2019 Visible minority 21 39 31 9 1 0 0 60 10 207
2019 Non-visible minority 23 38 30 8 1 0 0 61 9 1454
2018 Visible minority 20 41 27 6 4 1 1 62 10 160
2018 Non-visible minority 22 38 29 8 2 0 0 61 10 1334
2017 Visible minority 18 37 34 6 4 0 1 56 10 109
2017 Non-visible minority 14 39 36 8 3 0 0 54 11 1028

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 17 36 22 14 0 0 37 27 223
2020 Non-visible minority 8 18 35 26 13 0 0 39 26 1323
2019 Visible minority 7 18 37 24 14 0 1 38 25 206
2019 Non-visible minority 5 15 35 28 16 0 0 44 20 1450
2018 Visible minority 6 17 38 25 12 1 1 38 23 160
2018 Non-visible minority 5 13 37 29 16 0 0 45 18 1329
2017 Visible minority 4 16 34 34 11 1 1 46 20 109
2017 Non-visible minority 5 14 39 28 14 0 0 42 19 1028
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 45 27 2 63 37 223
2020 Non-visible minority 32 47 21 1 60 40 1328

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 58
2020 Non-visible minority 42 58 425

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 17 8 4 2 4 10 84 7 222
2020 Non-visible minority 57 15 8 4 4 2 9 82 10 1326
2019 Visible minority 50 17 10 5 5 2 10 76 12 207
2019 Non-visible minority 53 16 9 6 7 1 8 75 15 1447
2018 Visible minority 51 15 8 6 8 2 10 75 16 158
2018 Non-visible minority 60 14 7 6 4 1 9 82 10 1335

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 24 5 28 9 0 5 56 38 58
2020 Non-visible minority 18 26 13 20 20 0 2 46 41 424

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 16 7 19 14 3 19 49 42 58
2020 Non-visible minority 12 14 11 16 17 2 29 37 47 425
Report a problem on this page
Date modified: