2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 31 9 10 6 0 0 75 16 124
2020 Not a person with a disability 50 33 8 6 2 0 0 84 8 1427
2019 Person with a disability 52 27 9 4 8 0 0 79 12 77
2019 Not a person with a disability 52 34 7 5 2 0 0 86 7 1590
2018 Person with a disability 49 29 6 10 4 1 0 79 14 82
2018 Not a person with a disability 48 38 7 5 2 0 0 86 7 1416
2017 Person with a disability 57 31 7 0 5 0 0 88 5 58
2017 Not a person with a disability 47 38 6 5 3 0 0 85 8 1082
2014 Person with a disability 49 29 9 8 5 0 0 78 13 70
2014 Not a person with a disability 46 40 7 5 2 0 0 86 7 1214

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 34 11 11 8 0 0 70 19 124
2020 Not a person with a disability 45 36 9 7 3 0 0 81 10 1426
2019 Person with a disability 41 30 9 15 5 0 0 71 20 76
2019 Not a person with a disability 44 35 10 7 4 0 0 79 11 1587
2018 Person with a disability 37 32 13 9 9 0 0 69 18 81
2018 Not a person with a disability 42 36 9 8 3 0 0 79 12 1413
2017 Person with a disability 42 32 10 11 5 0 0 74 16 58
2017 Not a person with a disability 38 38 11 10 4 0 0 76 14 1080

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 28 10 3 3 0 0 83 7 124
2020 Not a person with a disability 64 27 7 2 1 0 0 90 3 1423
2019 Person with a disability 66 22 8 1 3 0 0 89 4 76
2019 Not a person with a disability 63 27 7 2 1 0 0 90 3 1578
2018 Person with a disability 62 25 10 1 1 0 0 87 3 82
2018 Not a person with a disability 63 27 7 2 1 0 0 90 3 1400
2017 Person with a disability 68 23 5 2 2 0 0 91 4 57
2017 Not a person with a disability 62 29 6 2 0 0 0 91 2 1077
2014 Person with a disability 72 18 8 0 3 0 0 90 3 70
2014 Not a person with a disability 70 23 4 1 1 0 0 94 2 1213

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 27 15 6 3 0 0 76 9 123
2020 Not a person with a disability 56 31 8 4 1 0 0 87 5 1427
2019 Person with a disability 60 18 11 5 5 0 0 78 10 76
2019 Not a person with a disability 57 32 6 3 2 0 0 89 5 1588
2018 Person with a disability 49 32 12 4 3 1 0 81 7 81
2018 Not a person with a disability 55 33 7 3 2 0 0 88 5 1414
2017 Person with a disability 59 30 5 2 4 0 0 89 5 58
2017 Not a person with a disability 52 34 7 4 3 0 0 87 6 1077
2014 Person with a disability 45 32 12 6 5 0 0 77 11 70
2014 Not a person with a disability 55 33 6 3 2 0 0 89 5 1211

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 22 7 6 4 0 0 83 10 122
2020 Not a person with a disability 66 23 6 3 1 0 0 89 4 1423
2019 Person with a disability 54 20 13 5 8 0 0 74 13 77
2019 Not a person with a disability 65 22 6 4 2 0 0 87 6 1583
2018 Person with a disability 47 31 11 5 6 0 0 78 11 82
2018 Not a person with a disability 64 23 9 3 1 0 0 87 4 1419
2017 Person with a disability 43 34 13 5 5 0 0 77 11 57
2017 Not a person with a disability 58 26 9 4 2 0 0 85 7 1082
2014 Person with a disability 59 18 12 5 5 1 0 78 10 70
2014 Not a person with a disability 56 28 8 4 2 0 0 85 6 1213

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 27 7 7 5 0 0 82 12 121
2020 Not a person with a disability 62 27 6 4 2 0 0 88 6 1415
2019 Person with a disability 57 17 12 7 8 0 0 74 14 77
2019 Not a person with a disability 60 27 6 5 2 0 0 87 7 1585
2018 Person with a disability 43 34 11 5 7 0 0 77 11 80
2018 Not a person with a disability 59 27 8 4 1 0 0 86 6 1419
2017 Person with a disability 39 39 11 5 5 0 0 79 11 57
2017 Not a person with a disability 54 30 9 6 2 0 0 84 7 1082
2014 Person with a disability 53 20 13 9 4 0 0 74 13 69
2014 Not a person with a disability 53 31 8 5 3 0 0 84 7 1213

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 20 5 10 7 2 0 78 17 123
2020 Not a person with a disability 61 21 9 5 3 1 0 83 7 1428
2019 Person with a disability 58 11 11 11 5 4 0 73 16 77
2019 Not a person with a disability 59 21 10 5 3 1 0 81 9 1589
2018 Person with a disability 53 19 14 7 5 1 1 73 13 82
2018 Not a person with a disability 58 21 11 5 3 1 0 80 9 1422
2017 Person with a disability 50 18 18 4 9 0 2 69 13 57
2017 Not a person with a disability 54 23 11 6 4 2 0 79 10 1081
2014 Person with a disability 52 20 10 7 9 1 1 73 17 70
2014 Not a person with a disability 54 23 10 6 5 3 0 79 11 1213
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 25 7 5 3 2 1 84 9 123
2020 Not a person with a disability 66 21 7 2 1 1 2 89 3 1428
2019 Person with a disability 57 26 6 1 5 1 3 87 7 76
2019 Not a person with a disability 63 21 10 2 1 1 2 87 3 1590

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 34 9 7 5 1 0 79 12 124
2020 Not a person with a disability 59 26 7 6 2 0 0 85 8 1427
2019 Person with a disability 52 26 9 10 3 0 0 78 13 76
2019 Not a person with a disability 53 28 8 7 3 0 0 82 10 1585
2018 Person with a disability 46 25 10 10 8 1 0 72 18 81
2018 Not a person with a disability 50 32 8 6 3 0 0 82 10 1419
2017 Person with a disability 50 26 14 7 4 0 0 76 10 58
2017 Not a person with a disability 47 34 8 7 4 0 0 81 11 1080
2014 Person with a disability 54 19 8 14 5 0 0 73 19 70
2014 Not a person with a disability 47 33 8 7 4 0 0 81 11 1214

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 24 5 8 5 0 0 82 13 124
2020 Not a person with a disability 67 20 6 5 2 0 0 87 7 1430
2019 Person with a disability 60 23 11 4 3 0 0 82 7 75
2019 Not a person with a disability 57 25 8 7 3 0 0 83 10 1591
2018 Person with a disability 47 18 17 8 8 3 0 66 16 81
2018 Not a person with a disability 54 27 9 6 4 0 0 81 10 1417
2017 Person with a disability 59 31 0 8 2 0 0 90 10 58
2017 Not a person with a disability 56 26 8 6 4 0 0 82 10 1079
2014 Person with a disability 61 17 9 8 4 0 0 78 12 70
2014 Not a person with a disability 54 29 8 6 2 0 0 84 8 1212

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 21 16 7 9 7 0 66 17 124
2020 Not a person with a disability 46 27 10 6 2 7 0 80 9 1428
2019 Person with a disability 41 16 14 21 5 3 0 59 27 76
2019 Not a person with a disability 40 30 12 8 4 6 0 74 13 1589
2018 Person with a disability 28 27 14 14 6 10 0 61 23 82
2018 Not a person with a disability 34 33 16 8 4 6 0 71 13 1421
2017 Person with a disability 19 33 11 12 18 7 0 57 32 57
2017 Not a person with a disability 27 34 14 12 6 7 0 65 20 1082
2014 Person with a disability 28 39 8 14 8 3 0 69 22 70
2014 Not a person with a disability 33 33 12 10 5 7 0 71 15 1212

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 28 15 14 7 2 0 64 21 123
2020 Not a person with a disability 41 32 13 8 4 2 0 75 12 1428
2019 Person with a disability 36 16 12 19 15 1 0 53 34 75
2019 Not a person with a disability 34 33 15 11 6 2 0 68 17 1586
2018 Person with a disability 27 31 11 22 6 3 0 60 29 82
2018 Not a person with a disability 30 35 16 11 5 2 0 66 17 1418
2017 Person with a disability 17 34 20 14 13 2 0 53 27 57
2017 Not a person with a disability 26 35 15 16 7 2 0 62 23 1080
2014 Person with a disability 27 33 10 20 9 0 0 60 29 70
2014 Not a person with a disability 30 36 14 13 5 2 0 67 19 1214

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 27 19 16 7 6 0 55 24 124
2020 Not a person with a disability 28 33 15 13 6 4 0 64 20 1425
2019 Person with a disability 28 16 19 18 16 3 0 46 35 76
2019 Not a person with a disability 21 33 18 15 8 4 0 57 24 1586
2018 Person with a disability 17 25 19 26 9 3 0 44 37 81
2018 Not a person with a disability 19 33 21 16 7 5 0 54 24 1419
2017 Person with a disability 5 35 24 17 14 5 0 42 33 58
2017 Not a person with a disability 16 33 18 20 9 5 0 51 30 1083
2014 Person with a disability 15 29 15 25 14 2 0 45 40 70
2014 Not a person with a disability 19 34 17 17 7 5 0 56 26 1213

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 27 16 17 13 2 0 53 31 124
2020 Not a person with a disability 26 36 13 15 8 2 0 63 24 1430
2019 Person with a disability 20 16 17 23 21 4 0 37 46 76
2019 Not a person with a disability 18 32 17 20 10 2 0 51 31 1589
2018 Person with a disability 14 26 18 20 20 3 0 41 41 82
2018 Not a person with a disability 16 34 18 20 10 2 0 51 30 1423
2017 Person with a disability 5 28 15 25 26 0 0 34 51 58
2017 Not a person with a disability 13 31 14 25 13 3 0 46 40 1079
2014 Person with a disability 17 31 11 26 15 0 0 48 41 69
2014 Not a person with a disability 18 32 17 21 10 2 0 51 32 1212
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 31 11 17 6 0 0 66 23 124
2020 Not a person with a disability 39 39 9 8 4 1 0 79 12 1426
2019 Person with a disability 23 42 13 14 9 0 0 65 22 76
2019 Not a person with a disability 37 37 11 9 5 0 0 75 14 1589
2018 Person with a disability 33 26 14 14 13 0 0 59 27 82
2018 Not a person with a disability 33 37 14 10 5 0 0 71 15 1415
2017 Person with a disability 36 33 14 14 4 0 0 69 17 58
2017 Not a person with a disability 33 38 12 11 6 0 0 71 17 1081
2014 Person with a disability 38 32 10 10 10 0 0 70 20 69
2014 Not a person with a disability 35 37 13 8 5 0 0 73 14 1213

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 44 7 14 8 0 0 71 22 123
2020 Not a person with a disability 34 43 10 10 4 0 0 76 14 1421
2019 Person with a disability 31 31 16 12 10 0 0 62 22 75
2019 Not a person with a disability 32 42 10 11 4 0 0 74 15 1580
2018 Person with a disability 25 44 10 13 8 0 0 69 21 82
2018 Not a person with a disability 29 42 13 11 4 0 0 71 15 1419
2017 Person with a disability 31 39 15 9 5 0 0 71 14 58
2017 Not a person with a disability 29 42 11 14 4 0 0 71 18 1081

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 36 9 4 6 0 0 81 10 124
2020 Not a person with a disability 50 29 9 7 4 1 0 80 11 1427
2019 Person with a disability 51 28 5 9 4 2 0 81 13 76
2019 Not a person with a disability 47 30 11 7 4 0 0 78 12 1592
2018 Person with a disability 39 29 13 9 9 1 1 69 18 81
2018 Not a person with a disability 42 34 11 8 4 1 0 77 12 1419
2017 Person with a disability 41 33 18 7 2 0 0 74 8 58
2017 Not a person with a disability 40 36 10 10 4 0 1 76 14 1082
2014 Person with a disability 54 18 7 15 5 0 0 73 21 70
2014 Not a person with a disability 41 38 11 6 4 0 0 79 10 1214

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 38 7 13 5 0 1 74 18 122
2020 Not a person with a disability 43 35 10 9 2 0 0 79 11 1423
2019 Person with a disability 40 26 14 12 7 0 1 67 19 77
2019 Not a person with a disability 41 37 9 9 4 0 0 78 13 1576
2018 Person with a disability 30 36 12 15 4 1 1 68 19 82
2018 Not a person with a disability 34 44 8 10 3 0 0 79 13 1420
2017 Person with a disability 32 35 12 14 7 0 0 67 21 58
2017 Not a person with a disability 36 43 8 9 3 0 0 79 13 1082
2014 Person with a disability 36 34 6 14 8 1 1 72 22 70
2014 Not a person with a disability 39 38 10 10 4 0 0 77 14 1213

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 25 9 3 7 3 0 81 10 124
2020 Not a person with a disability 63 20 7 4 3 1 1 85 7 1425

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 16 14 11 1 0 59 25 124
2020 Not a person with a disability 39 36 11 8 5 1 0 76 13 1421
2019 Person with a disability 37 18 12 14 15 4 0 57 30 77
2019 Not a person with a disability 35 34 12 12 6 1 0 70 18 1585
2018 Person with a disability 22 32 18 12 13 3 0 56 26 81
2018 Not a person with a disability 32 35 14 11 6 1 0 68 18 1411
2017 Person with a disability 17 34 16 15 14 2 2 53 30 58
2017 Not a person with a disability 27 40 11 13 8 1 0 68 21 1081
2014 Person with a disability 33 28 12 14 12 1 0 61 27 70
2014 Not a person with a disability 34 36 13 11 5 1 0 71 16 1213

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 25 13 16 16 2 2 54 33 124
2020 Not a person with a disability 37 32 12 9 7 1 1 71 17 1427
2019 Person with a disability 25 21 10 16 22 4 3 49 41 77
2019 Not a person with a disability 35 31 12 10 9 1 2 68 19 1586
2018 Person with a disability 25 19 18 10 25 1 1 45 36 82
2018 Not a person with a disability 33 29 12 14 9 1 1 63 24 1413
2017 Person with a disability 15 22 12 18 26 2 4 40 47 58
2017 Not a person with a disability 23 33 13 15 12 2 2 58 28 1080
2014 Person with a disability 22 25 8 16 26 0 4 49 43 70
2014 Not a person with a disability 31 30 13 13 10 1 2 63 24 1213

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 24 7 7 5 1 2 81 12 124
2020 Not a person with a disability 60 23 9 3 3 0 2 85 6 1430
2019 Person with a disability 60 16 10 6 2 0 5 80 9 77
2019 Not a person with a disability 63 21 9 2 1 0 3 87 4 1590

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 22 15 8 3 0 2 73 12 124
2020 Not a person with a disability 64 21 9 3 1 0 2 87 4 1428
2019 Person with a disability 54 15 14 9 3 0 5 73 12 77
2019 Not a person with a disability 61 22 10 3 2 1 3 85 5 1585

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 9 9 4 4 5 2 81 9 124
2020 Not a person with a disability 84 6 3 1 1 2 3 95 2 1424
2019 Person with a disability 60 9 13 3 5 4 7 77 8 76
2019 Not a person with a disability 83 6 4 1 1 2 3 94 2 1583

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 16 9 5 4 4 0 81 9 124
2020 Not a person with a disability 85 6 2 1 0 1 6 97 1 1426
2019 Person with a disability 54 17 17 3 2 1 6 77 5 77
2019 Not a person with a disability 86 4 1 0 1 1 8 98 1 1583

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 32 11 8 5 0 0 76 13 124
2020 Not a person with a disability 50 33 8 6 3 0 0 83 9 1416
2019 Person with a disability 42 31 8 9 9 0 1 74 18 76
2019 Not a person with a disability 46 35 8 7 4 0 0 81 11 1581
2018 Person with a disability 37 40 8 5 9 0 0 77 14 82
2018 Not a person with a disability 44 39 8 6 3 0 0 83 9 1417
2017 Person with a disability 46 36 7 9 2 0 0 83 11 58
2017 Not a person with a disability 43 38 9 8 3 0 0 80 11 1074
2014 Person with a disability 34 37 11 8 8 1 0 73 16 70
2014 Not a person with a disability 38 43 8 7 4 0 0 81 11 1214

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 30 10 7 4 0 0 78 12 123
2020 Not a person with a disability 57 30 8 4 2 0 0 87 6 1423
2019 Person with a disability 50 24 14 7 5 0 0 74 12 76
2019 Not a person with a disability 52 32 7 5 3 0 0 85 8 1586
2018 Person with a disability 45 33 11 8 4 0 0 78 12 82
2018 Not a person with a disability 53 32 8 5 2 0 0 85 7 1405
2017 Person with a disability 53 31 11 5 0 0 0 84 5 58
2017 Not a person with a disability 52 32 8 6 2 0 0 84 8 1075
2014 Person with a disability 43 26 12 11 6 1 0 70 17 70
2014 Not a person with a disability 52 31 9 6 3 0 0 83 9 1214

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 34 13 9 4 0 0 74 13 121
2020 Not a person with a disability 44 38 9 6 2 0 1 82 9 1422
2019 Person with a disability 48 24 8 16 1 1 1 74 18 74
2019 Not a person with a disability 44 36 10 7 2 0 0 81 9 1565
2018 Person with a disability 41 31 15 5 7 1 0 73 11 81
2018 Not a person with a disability 44 37 10 7 3 0 0 81 9 1413
2017 Person with a disability 45 34 10 9 2 0 0 79 11 58
2017 Not a person with a disability 43 37 9 8 3 0 0 81 10 1077
2014 Person with a disability 44 28 9 9 9 0 0 73 18 70
2014 Not a person with a disability 45 35 10 7 2 0 0 81 9 1214

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 16 7 5 3 0 71 12 124
2020 Not a person with a disability 41 42 9 5 1 2 0 84 7 1426
2019 Person with a disability 29 33 12 18 6 2 0 63 24 77
2019 Not a person with a disability 37 44 11 5 2 1 0 82 7 1591
2018 Person with a disability 28 38 18 6 9 0 0 66 16 82
2018 Not a person with a disability 36 40 15 5 2 2 0 77 8 1415
2017 Person with a disability 25 39 14 14 4 5 0 67 19 58
2017 Not a person with a disability 31 43 15 7 3 2 0 75 10 1081

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 30 8 5 5 0 0 82 10 123
2020 Not a person with a disability 63 24 6 5 2 0 0 87 8 1424
2019 Person with a disability 55 34 2 4 4 0 1 90 8 77
2019 Not a person with a disability 64 25 5 4 3 0 0 89 6 1586
2018 Person with a disability 56 26 6 10 1 0 0 82 12 82
2018 Not a person with a disability 61 27 6 4 2 0 0 88 6 1421
2017 Person with a disability 54 27 11 7 2 0 0 81 8 58
2017 Not a person with a disability 58 29 5 5 2 0 0 88 7 1082
2014 Person with a disability 55 27 7 5 3 3 0 84 9 70
2014 Not a person with a disability 58 27 8 4 2 0 1 86 6 1213

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 44 15 5 8 0 0 72 13 123
2020 Not a person with a disability 41 32 15 7 4 0 0 73 11 1427
2019 Person with a disability 38 32 11 12 6 0 1 70 18 76
2019 Not a person with a disability 45 30 15 7 3 0 0 76 9 1587
2018 Person with a disability 41 33 16 5 5 0 0 74 10 82
2018 Not a person with a disability 43 33 13 6 3 0 1 77 10 1422
2017 Person with a disability 40 30 15 10 3 0 2 72 13 58
2017 Not a person with a disability 43 36 12 5 2 0 1 80 7 1083
2014 Person with a disability 35 44 15 5 2 0 0 78 7 70
2014 Not a person with a disability 41 38 13 5 2 0 1 80 7 1214

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 124
2020 Not a person with a disability 45 55 1429

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 11 5 3 2 3 3 88 6 124
2020 Not a person with a disability 75 11 4 1 1 2 6 95 1 1429

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 32 45 23 124
2020 Not a person with a disability 24 44 32 1429
2019 Person with a disability 34 31 36 77
2019 Not a person with a disability 25 43 32 1593
2018 Person with a disability 36 35 30 82
2018 Not a person with a disability 25 45 30 1424
2017 Person with a disability 33 31 35 58
2017 Not a person with a disability 23 46 30 1082
2014 Person with a disability 34 49 16 70
2014 Not a person with a disability 23 47 30 1213

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 5 59 23 3 0 10 39
2020 Not a person with a disability 12 66 15 3 1 4 352
2019 Person with a disability 23 56 10 4 0 7 27
2019 Not a person with a disability 10 61 9 5 9 5 394
2018 Person with a disability 29 46 13 4 8 0 30
2018 Not a person with a disability 14 56 14 6 5 5 358
2017 Person with a disability 42 42 11 5 0 0 19
2017 Not a person with a disability 16 58 13 6 3 5 254
2014 Person with a disability 28 48 18 0 9999 5 24
2014 Not a person with a disability 14 53 18 8 9999 7 285
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 30 6 5 3 0 0 87 8 121
2020 Not a person with a disability 56 32 6 4 2 0 0 88 6 1425
2019 Person with a disability 58 26 8 5 3 0 0 84 8 76
2019 Not a person with a disability 55 32 6 4 2 0 0 88 6 1583
2018 Person with a disability 57 29 6 6 1 0 0 86 8 82
2018 Not a person with a disability 57 33 5 3 2 0 0 90 5 1419
2017 Person with a disability 54 34 5 5 2 0 0 88 7 58
2017 Not a person with a disability 50 35 8 5 2 0 0 85 7 1079
2014 Person with a disability 47 40 5 7 1 0 0 86 9 70
2014 Not a person with a disability 53 35 7 4 1 0 0 88 6 1214

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 29 11 11 2 0 0 76 12 124
2020 Not a person with a disability 44 41 7 6 2 0 0 85 7 1427
2019 Person with a disability 34 41 9 9 5 1 0 77 14 76
2019 Not a person with a disability 40 39 10 8 3 0 0 79 10 1591
2018 Person with a disability 38 34 17 10 1 0 0 72 11 82
2018 Not a person with a disability 39 40 13 6 2 0 0 79 8 1413
2017 Person with a disability 25 35 15 14 11 0 0 60 25 58
2017 Not a person with a disability 34 41 12 9 4 0 0 75 13 1079
2014 Person with a disability 35 32 15 12 6 0 0 67 18 70
2014 Not a person with a disability 37 41 11 7 3 1 0 78 10 1213

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 24 37 22 5 1 1 27 35 124
2020 Not a person with a disability 8 21 38 23 10 0 1 33 29 1428
2019 Person with a disability 17 24 24 21 10 3 1 32 43 75
2019 Not a person with a disability 8 22 37 24 9 1 0 33 30 1586
2018 Person with a disability 10 30 31 12 14 0 3 27 42 82
2018 Not a person with a disability 6 23 37 23 9 1 1 33 29 1420
2017 Person with a disability 12 29 38 15 5 0 0 21 41 58
2017 Not a person with a disability 7 21 42 18 9 1 2 27 29 1079
2014 Person with a disability 14 26 39 15 6 1 0 21 40 70
2014 Not a person with a disability 8 22 40 20 9 0 1 29 31 1210

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 14 24 37 16 2 2 55 21 124
2020 Not a person with a disability 6 11 23 33 26 1 1 59 17 1421
2019 Person with a disability 13 20 31 19 15 0 3 35 34 76
2019 Not a person with a disability 7 16 25 29 21 1 1 51 23 1584
2018 Person with a disability 13 14 26 26 16 4 1 44 29 80
2018 Not a person with a disability 4 15 30 29 19 1 1 49 20 1409
2017 Person with a disability 11 24 19 19 22 4 2 44 37 58
2017 Not a person with a disability 6 14 29 28 20 1 2 49 21 1078
2014 Person with a disability 7 14 36 21 17 3 2 40 23 70
2014 Not a person with a disability 5 13 28 33 20 1 2 54 18 1209

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 14 41 21 9 2 1 31 27 124
2020 Not a person with a disability 10 19 31 26 12 1 1 39 29 1425
2019 Person with a disability 13 27 23 18 14 0 5 34 42 76
2019 Not a person with a disability 10 22 33 21 13 1 1 34 33 1585
2018 Person with a disability 21 16 30 17 11 4 1 29 39 82
2018 Not a person with a disability 11 21 33 22 11 1 1 34 33 1411
2017 Person with a disability 13 35 23 15 13 0 2 28 48 57
2017 Not a person with a disability 11 23 33 20 10 1 2 31 34 1080
2014 Person with a disability 19 26 30 13 9 3 0 22 47 70
2014 Not a person with a disability 14 24 33 17 10 1 1 28 38 1213

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 10 24 31 23 3 0 56 19 123
2020 Not a person with a disability 4 8 27 37 23 0 1 61 11 1417
2019 Person with a disability 9 13 23 32 20 0 3 54 23 75
2019 Not a person with a disability 3 9 27 36 24 0 1 60 13 1576
2018 Person with a disability 9 9 21 34 22 1 3 59 19 82
2018 Not a person with a disability 3 10 28 34 23 0 1 58 13 1408
2017 Person with a disability 0 13 39 28 16 0 4 46 14 57
2017 Not a person with a disability 3 8 30 36 20 1 2 58 12 1076
2014 Person with a disability 7 8 36 25 22 1 1 48 16 70
2014 Not a person with a disability 4 9 29 35 21 0 1 57 13 1209

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 22 28 17 11 3 1 30 41 123
2020 Not a person with a disability 11 19 28 24 16 1 1 41 31 1428
2019 Person with a disability 21 19 26 10 19 2 1 30 42 75
2019 Not a person with a disability 12 21 28 21 17 1 1 38 33 1585
2018 Person with a disability 17 22 24 15 17 4 1 33 42 82
2018 Not a person with a disability 10 21 29 23 15 1 1 39 32 1414
2017 Person with a disability 16 26 29 11 14 2 2 26 44 57
2017 Not a person with a disability 10 20 30 20 16 1 3 38 31 1077
2014 Person with a disability 17 19 29 21 13 1 0 34 36 70
2014 Not a person with a disability 9 18 30 25 16 0 2 42 28 1210

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 11 27 29 18 5 1 50 21 124
2020 Not a person with a disability 6 12 24 30 26 2 2 58 18 1421
2019 Person with a disability 15 17 21 32 10 1 4 44 34 75
2019 Not a person with a disability 9 16 26 25 20 2 1 47 26 1579
2018 Person with a disability 14 13 26 28 14 1 3 44 28 81
2018 Not a person with a disability 5 15 28 28 20 2 1 50 21 1404
2017 Person with a disability 17 16 24 19 18 2 5 40 35 58
2017 Not a person with a disability 5 12 30 29 19 2 3 51 18 1080
2014 Person with a disability 6 8 34 28 16 3 3 48 16 70
2014 Not a person with a disability 3 8 26 33 26 2 2 62 12 1209

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 16 30 21 13 2 1 35 34 122
2020 Not a person with a disability 9 17 32 26 14 1 1 41 27 1421
2019 Person with a disability 15 22 30 19 8 1 4 29 39 76
2019 Not a person with a disability 10 18 34 22 13 1 1 36 29 1586
2018 Person with a disability 13 26 33 18 8 1 0 26 40 82
2018 Not a person with a disability 9 19 35 23 11 1 1 34 29 1419
2017 Person with a disability 12 26 38 11 13 0 0 23 38 57
2017 Not a person with a disability 9 22 34 21 11 2 2 33 32 1080
2014 Person with a disability 18 26 37 9 6 3 2 16 46 70
2014 Not a person with a disability 12 20 36 20 11 1 1 31 32 1212

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 21 31 22 16 2 2 39 29 123
2020 Not a person with a disability 6 13 33 32 16 0 1 48 19 1426
2019 Person with a disability 13 21 23 27 13 1 1 41 35 76
2019 Not a person with a disability 10 18 33 25 14 0 1 39 28 1590

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 35 16 17 6 1 0 62 23 123
2020 Not a person with a disability 27 39 15 13 5 1 0 68 17 1428
2019 Person with a disability 16 23 17 28 13 3 0 40 42 77
2019 Not a person with a disability 20 37 18 17 7 1 0 58 24 1581

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 7 13 7 2 0 73 20 122
2020 Not a person with a disability 60 24 7 6 2 1 0 85 9 1426
2019 Person with a disability 61 19 6 7 6 0 1 81 13 76
2019 Not a person with a disability 59 25 7 6 3 0 0 84 9 1580
2018 Person with a disability 52 20 8 12 8 0 0 72 20 82
2018 Not a person with a disability 54 27 7 8 4 0 0 81 12 1415
2017 Person with a disability 54 27 9 7 2 2 0 82 9 58
2017 Not a person with a disability 51 29 7 7 5 1 0 81 12 1079
2014 Person with a disability 58 23 4 6 10 0 0 80 16 70
2014 Not a person with a disability 55 26 7 7 5 1 0 81 11 1215

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 32 4 3 3 0 0 89 6 120
2020 Not a person with a disability 68 24 3 4 1 0 0 92 5 1417
2019 Person with a disability 64 24 4 4 2 0 1 89 6 76
2019 Not a person with a disability 62 28 5 4 1 0 0 90 5 1581
2018 Person with a disability 50 33 10 5 3 0 0 82 7 82
2018 Not a person with a disability 57 31 6 5 1 0 0 88 6 1412
2017 Person with a disability 38 39 12 7 4 0 0 77 11 58
2017 Not a person with a disability 51 34 6 5 2 0 0 86 8 1083
2014 Person with a disability 55 30 8 3 4 0 0 85 7 70
2014 Not a person with a disability 48 38 7 5 2 0 0 86 7 1214

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 37 11 6 2 1 0 82 7 119
2020 Not a person with a disability 60 30 6 2 1 1 0 91 4 1416
2019 Person with a disability 54 28 7 6 3 0 1 84 9 74
2019 Not a person with a disability 59 30 6 3 1 1 0 90 4 1585
2018 Person with a disability 46 36 9 6 1 1 0 83 8 82
2018 Not a person with a disability 54 34 8 3 1 0 0 88 4 1417

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 28 9 7 7 0 0 77 14 122
2020 Not a person with a disability 56 32 6 3 1 1 0 89 5 1418
2019 Person with a disability 51 23 11 9 5 1 0 75 14 77
2019 Not a person with a disability 55 33 8 3 2 0 0 88 4 1582
2018 Person with a disability 50 25 16 6 3 0 0 75 9 82
2018 Not a person with a disability 59 29 7 2 1 1 0 89 4 1415
2017 Person with a disability 44 33 13 7 4 0 0 77 11 57
2017 Not a person with a disability 51 37 6 3 1 1 0 89 5 1080
2014 Person with a disability 57 28 4 4 5 3 0 87 9 70
2014 Not a person with a disability 56 31 7 3 1 2 0 89 3 1215

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 30 12 5 2 1 0 80 7 124
2020 Not a person with a disability 57 27 8 3 1 3 1 88 4 1423
2019 Person with a disability 58 23 8 6 4 1 0 82 10 77
2019 Not a person with a disability 65 25 6 2 1 2 0 91 2 1583
2018 Person with a disability 58 18 12 6 3 3 0 78 9 82
2018 Not a person with a disability 61 25 8 2 1 2 1 89 3 1414
2017 Person with a disability 45 36 7 5 5 0 2 82 11 58
2017 Not a person with a disability 51 34 8 2 1 3 1 89 3 1081
2014 Person with a disability 53 28 3 9 3 5 0 85 12 70
2014 Not a person with a disability 56 29 8 2 1 4 1 89 2 1214

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 29 7 4 4 0 0 85 8 123
2020 Not a person with a disability 69 24 4 2 1 0 0 92 3 1427
2019 Person with a disability 53 29 11 4 2 0 0 83 7 74
2019 Not a person with a disability 65 25 6 2 2 0 0 90 4 1588
2018 Person with a disability 52 28 11 1 8 0 0 80 9 82
2018 Not a person with a disability 65 25 6 2 1 0 0 91 3 1411
2017 Person with a disability 51 29 7 10 2 0 0 81 12 57
2017 Not a person with a disability 58 30 7 3 2 0 0 88 5 1082
2014 Person with a disability 54 29 8 1 6 1 0 84 7 70
2014 Not a person with a disability 61 29 6 3 1 0 0 90 4 1214

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 21 10 6 6 4 2 77 12 122
2020 Not a person with a disability 62 19 7 2 2 5 3 88 4 1427

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 29 14 10 2 4 1 72 13 124
2020 Not a person with a disability 46 26 13 4 1 9 1 80 6 1429

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 24 6 10 7 3 1 77 17 123
2020 Not a person with a disability 60 24 6 3 2 3 2 88 5 1425

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 22 16 11 7 3 6 62 21 122
2020 Not a person with a disability 38 30 13 6 3 6 4 75 10 1426
2019 Person with a disability 46 23 8 12 4 5 3 74 17 76
2019 Not a person with a disability 39 30 12 8 3 4 4 74 12 1588
2018 Person with a disability 30 32 14 12 6 3 2 65 20 82
2018 Not a person with a disability 32 33 13 8 5 5 4 72 14 1416
2017 Person with a disability 31 32 15 12 5 2 4 66 18 58
2017 Not a person with a disability 31 31 14 9 7 4 3 67 18 1080
2014 Person with a disability 41 30 11 7 8 3 0 73 15 70
2014 Not a person with a disability 38 31 11 7 5 4 3 75 13 1213

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 31 7 7 5 0 0 82 11 124
2020 Not a person with a disability 54 31 8 3 2 1 1 87 5 1429
2019 Person with a disability 48 31 5 3 7 5 0 84 10 77
2019 Not a person with a disability 57 28 8 4 1 1 1 87 6 1586
2018 Person with a disability 47 32 7 7 6 0 0 80 14 82
2018 Not a person with a disability 52 33 9 3 2 1 1 86 5 1416
2017 Person with a disability 52 23 14 7 2 2 0 76 9 57
2017 Not a person with a disability 56 32 5 4 2 1 0 89 5 1079
2014 Person with a disability 61 19 13 5 3 0 0 80 7 70
2014 Not a person with a disability 59 28 6 3 2 1 1 89 5 1213

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 28 14 2 4 0 0 79 7 123
2020 Not a person with a disability 56 31 8 2 1 1 0 88 4 1427
2019 Person with a disability 50 30 11 6 2 1 0 80 9 77
2019 Not a person with a disability 55 29 10 3 2 0 0 84 5 1588
2018 Person with a disability 38 32 22 1 6 0 0 71 8 82
2018 Not a person with a disability 50 33 11 4 2 0 0 83 6 1414

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 27 15 10 16 5 1 57 27 124
2020 Not a person with a disability 34 25 14 9 5 10 2 67 16 1420
2019 Person with a disability 21 19 20 13 17 8 2 45 33 77
2019 Not a person with a disability 31 24 14 12 9 8 2 61 23 1589
2018 Person with a disability 28 11 18 18 18 4 3 42 39 82
2018 Not a person with a disability 26 27 16 13 8 8 1 58 24 1418
2017 Person with a disability 14 19 11 21 25 9 1 37 51 58
2017 Not a person with a disability 22 25 14 15 13 9 2 53 32 1081
2014 Person with a disability 25 22 18 14 16 3 2 50 32 70
2014 Not a person with a disability 29 23 16 12 10 9 2 58 24 1213

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 44 3 20 3 1 0 74 23 124
2020 Not a person with a disability 35 48 4 10 3 0 0 83 13 1427

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 37 6 17 5 0 0 72 22 123
2020 Not a person with a disability 39 39 8 11 2 0 0 78 14 1424
2019 Person with a disability 41 25 5 21 8 0 0 67 28 76
2019 Not a person with a disability 43 34 6 12 5 0 0 77 17 1586
2017 Person with a disability 22 33 8 19 18 0 0 55 36 58
2017 Not a person with a disability 36 33 6 15 9 0 0 70 24 1081
2014 Person with a disability 33 25 7 23 12 0 0 58 35 70
2014 Not a person with a disability 40 35 7 12 6 0 0 75 18 1212

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 35 8 6 2 0 0 83 9 123
2020 Not a person with a disability 56 29 7 6 2 0 0 86 7 1411
2019 Person with a disability 44 36 9 10 2 0 0 80 12 76
2019 Not a person with a disability 62 27 5 4 3 0 0 89 6 1573
2017 Person with a disability 55 28 7 11 0 0 0 82 11 58
2017 Not a person with a disability 60 30 5 3 1 0 0 90 5 1079
2014 Person with a disability 53 23 10 8 6 0 0 76 14 70
2014 Not a person with a disability 56 33 7 3 1 0 0 89 4 1213

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 12 2 2 0 0 2 95 3 123
2020 Not a person with a disability 74 14 5 3 2 1 2 90 5 1424

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 17 5 2 9 2 73 8 124
2020 Not a person with a disability 38 28 15 6 3 8 2 73 10 1425
2019 Person with a disability 37 19 20 5 5 10 4 65 12 77
2019 Not a person with a disability 35 26 17 8 3 9 2 69 12 1592

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 124
2020 Not a person with a disability 5 95 1427
2019 Person with a disability 20 80 77
2019 Not a person with a disability 8 92 1589
2018 Person with a disability 18 82 82
2018 Not a person with a disability 8 92 1417

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 18
2020 Not a person with a disability 45 55 78
2019 Person with a disability 38 62 16
2019 Not a person with a disability 49 51 126

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 72 28 18
2020 Not a person with a disability 55 45 78
2018 Person with a disability 64 36 14
2018 Not a person with a disability 50 50 108

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 18
2020 Not a person with a disability 11 89 78
2018 Person with a disability 0 100 14
2018 Not a person with a disability 12 88 108

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 18
2020 Not a person with a disability 0 100 78
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 126
2018 Person with a disability 0 100 14
2018 Not a person with a disability 0 100 108

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 5 95 108

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 18
2020 Not a person with a disability 0 100 78
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 126

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 18
2020 Not a person with a disability 40 60 78
2018 Person with a disability 36 64 14
2018 Not a person with a disability 39 61 109

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 18
2020 Not a person with a disability 37 63 78
2019 Person with a disability 35 65 16
2019 Not a person with a disability 35 65 126

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 18
2020 Not a person with a disability 42 58 78
2019 Person with a disability 65 35 16
2019 Not a person with a disability 45 55 126

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 18
2020 Not a person with a disability 27 73 78
2019 Person with a disability 44 56 16
2019 Not a person with a disability 44 56 126
2018 Person with a disability 57 43 14
2018 Not a person with a disability 33 67 109

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 18
2020 Not a person with a disability 36 64 78
2019 Person with a disability 49 51 16
2019 Not a person with a disability 31 69 126
2018 Person with a disability 57 43 14
2018 Not a person with a disability 33 67 109

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 18
2020 Not a person with a disability 50 50 78
2019 Person with a disability 42 58 16
2019 Not a person with a disability 49 51 126
2018 Person with a disability 36 64 14
2018 Not a person with a disability 50 50 109

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 18
2020 Not a person with a disability 39 61 78
2018 Person with a disability 36 64 14
2018 Not a person with a disability 31 69 109

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 18
2020 Not a person with a disability 0 100 78
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 126

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 18
2020 Not a person with a disability 11 89 78

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 18
2020 Not a person with a disability 44 56 78
2019 Person with a disability 49 51 16
2019 Not a person with a disability 46 54 126
2018 Person with a disability 50 50 14
2018 Not a person with a disability 41 59 109

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 18
2020 Not a person with a disability 15 85 78

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 18
2020 Not a person with a disability 57 43 78
2019 Person with a disability 51 49 16
2019 Not a person with a disability 63 37 126
2018 Person with a disability 50 50 14
2018 Not a person with a disability 56 44 109

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 43 57 14
2018 Not a person with a disability 27 73 109

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 10 90 126

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 11 89 126

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 18
2020 Not a person with a disability 18 82 78
2019 Person with a disability 31 69 16
2019 Not a person with a disability 24 76 126
2018 Person with a disability 43 57 14
2018 Not a person with a disability 24 76 109

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 14 86 103

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 9 91 103

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 38 62 13
2018 Not a person with a disability 24 76 103

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 54 46 13
2018 Not a person with a disability 43 57 103

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 62 38 13
2018 Not a person with a disability 56 44 103

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 12 19 7 10 25 7 47 25 124
2020 Not a person with a disability 24 15 13 5 3 32 8 65 14 1428
2019 Person with a disability 17 15 10 16 13 21 8 46 40 77
2019 Not a person with a disability 24 16 15 7 4 27 8 60 17 1592
2018 Person with a disability 20 14 20 14 10 17 4 43 31 82
2018 Not a person with a disability 21 18 18 6 4 26 6 58 15 1419
2017 Person with a disability 14 21 14 16 14 16 5 44 38 58
2017 Not a person with a disability 17 17 16 7 6 30 6 55 20 1082
2014 Person with a disability 19 29 18 4 10 18 1 60 18 70
2014 Not a person with a disability 23 20 15 6 4 26 6 64 14 1212

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 26 16 7 8 6 1 67 16 124
2020 Not a person with a disability 43 30 12 4 2 9 1 81 6 1428
2019 Person with a disability 35 26 10 8 11 6 3 67 21 77
2019 Not a person with a disability 46 28 13 4 3 6 1 79 7 1587
2018 Person with a disability 37 25 19 9 5 5 0 65 15 82
2018 Not a person with a disability 40 30 15 6 2 6 1 76 8 1418
2017 Person with a disability 32 29 14 8 9 5 2 66 19 57
2017 Not a person with a disability 34 35 14 6 3 6 1 75 10 1078
2014 Person with a disability 41 29 16 5 6 3 0 72 12 70
2014 Not a person with a disability 41 31 14 4 2 7 1 78 7 1213

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 124
2020 Not a person with a disability 4 96 1426
2019 Person with a disability 18 82 77
2019 Not a person with a disability 4 96 1590
2018 Person with a disability 14 86 82
2018 Not a person with a disability 4 96 1421

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 19
2020 Not a person with a disability 38 62 56
2019 Person with a disability 32 68 15
2019 Not a person with a disability 43 57 59

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 15
2019 Not a person with a disability 77 23 59

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 59

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 56
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 59
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 61

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 56

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 13 87 61

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 14 86 61

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 17 83 56

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 59

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 19
2020 Not a person with a disability 50 50 56

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 61

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 56

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 19
2020 Not a person with a disability 0 100 56

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 56
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 59
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 61

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 10 90 61

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 19
2020 Not a person with a disability 38 62 56
2019 Person with a disability 57 43 15
2019 Not a person with a disability 30 70 59
2018 Person with a disability 57 43 11
2018 Not a person with a disability 46 54 61

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 19
2020 Not a person with a disability 26 74 56

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 13 87 61

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 19
2020 Not a person with a disability 46 54 56

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 58

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 11 89 58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 12 17 8 5 29 6 54 20 124
2020 Not a person with a disability 25 15 13 3 1 36 6 70 7 1424
2019 Person with a disability 13 11 23 5 6 34 8 41 18 77
2019 Not a person with a disability 26 14 17 3 2 30 8 65 8 1589
2018 Person with a disability 19 9 28 10 5 26 3 39 21 81
2018 Not a person with a disability 23 16 19 3 2 31 6 62 8 1415
2017 Person with a disability 21 27 16 4 11 17 5 62 18 58
2017 Not a person with a disability 19 16 16 3 2 37 7 63 8 1079
2014 Person with a disability 28 18 19 5 6 21 3 60 15 70
2014 Not a person with a disability 25 16 15 3 1 33 8 69 6 1215

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 16 6 7 8 2 68 14 124
2020 Not a person with a disability 45 29 11 2 2 9 1 83 4 1427
2019 Person with a disability 39 21 13 8 6 12 1 69 16 76
2019 Not a person with a disability 50 25 12 3 1 7 1 82 5 1589
2018 Person with a disability 37 25 19 12 3 5 0 65 15 82
2018 Not a person with a disability 43 29 14 3 2 8 1 79 5 1419
2017 Person with a disability 36 30 11 5 9 7 2 73 15 58
2017 Not a person with a disability 41 33 13 2 2 9 1 82 4 1083
2014 Person with a disability 40 23 22 4 6 5 0 67 10 70
2014 Not a person with a disability 41 30 11 3 1 12 1 83 4 1213

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 123
2020 Not a person with a disability 6 94 1426

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 123
2020 Not a person with a disability 6 94 1426
2019 Person with a disability 55 45 76
2019 Not a person with a disability 8 92 1591
2017 Person with a disability 61 39 58
2017 Not a person with a disability 12 88 1082
2014 Person with a disability 54 46 69
2014 Not a person with a disability 9 91 1212

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 96 4 46
2020 Not a person with a disability 39 61 89

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 90 10 46
2020 Not a person with a disability 82 18 89
2019 Person with a disability 90 10 41
2019 Not a person with a disability 82 18 139
2017 Person with a disability 83 17 35
2017 Not a person with a disability 70 30 131
2014 Person with a disability 85 15 38
2014 Not a person with a disability 77 23 106

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 53 5 12 0 2 0 82 13 41
2020 Not a person with a disability 65 25 4 4 1 0 0 90 6 73
2019 Person with a disability 45 35 2 15 3 0 0 80 18 35
2019 Not a person with a disability 48 39 4 8 1 0 1 87 9 114
2017 Person with a disability 51 28 0 17 3 0 0 79 21 29
2017 Not a person with a disability 55 33 4 2 4 0 1 89 7 92
2014 Person with a disability 32 38 14 13 3 0 0 70 16 32
2014 Not a person with a disability 62 30 2 5 0 0 0 92 5 82

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 35 3 8 4 1 1 84 12 124
2020 Not a person with a disability 64 22 6 2 1 2 3 91 3 1429
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 11 12 6 2 0 70 19 122
2020 Not a person with a disability 48 30 10 7 3 2 0 80 10 1426

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 37 4 7 1 0 0 89 7 124
2020 Not a person with a disability 51 34 6 7 2 0 0 86 8 1430

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 30 8 6 3 0 0 83 9 123
2020 Not a person with a disability 53 31 7 6 3 0 0 84 9 1425

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 28 17 4 1 0 1 78 5 123
2020 Not a person with a disability 47 32 11 6 2 0 1 80 9 1422

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 26 8 5 3 1 2 83 8 124
2020 Not a person with a disability 57 29 7 4 1 1 1 88 5 1429

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 82 11 1 0 0 4 2 99 0 124
2020 Not a person with a disability 77 11 3 0 0 5 2 96 1 1427

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 26 4 2 2 0 1 93 3 124
2020 Not a person with a disability 65 25 6 2 1 1 0 91 3 1423

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 21 6 7 7 0 1 81 13 123
2020 Not a person with a disability 65 23 6 4 2 1 0 88 6 1421

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 24 4 10 5 0 0 81 15 124
2020 Not a person with a disability 57 27 6 7 3 0 0 84 10 1426

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 95 5 23
2020 Not a person with a disability 95 5 388

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 25 14 29 10 0 5 44 41 22
2020 Not a person with a disability 22 34 17 19 7 1 0 56 26 371

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 33 8 3 3 1 0 85 7 123
2020 Not a person with a disability 52 34 8 4 1 2 0 87 5 1425
2019 Person with a disability 39 39 11 5 5 1 0 79 10 77
2019 Not a person with a disability 42 37 12 5 2 2 0 81 7 1589
2018 Person with a disability 36 42 11 9 1 1 0 79 10 81
2018 Not a person with a disability 42 38 12 4 1 3 0 83 5 1419
2017 Person with a disability 32 43 18 5 2 0 0 76 7 58
2017 Not a person with a disability 36 40 14 6 2 3 0 78 7 1082

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 24 7 12 14 1 1 66 26 123
2020 Not a person with a disability 51 27 8 8 4 1 0 79 12 1424

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 18 9 7 7 2 2 77 14 124
2020 Not a person with a disability 64 22 8 2 2 3 0 88 4 1423

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 10 12 10 1 1 68 22 124
2020 Not a person with a disability 46 32 12 5 2 1 0 80 8 1427
2019 Person with a disability 32 32 13 14 7 3 0 65 22 77
2019 Not a person with a disability 39 37 12 7 3 1 0 77 10 1588
2018 Person with a disability 28 33 11 18 9 0 0 61 27 82
2018 Not a person with a disability 38 38 14 6 2 2 0 77 9 1422
2017 Person with a disability 19 42 12 13 11 2 2 63 25 58
2017 Not a person with a disability 29 42 14 8 5 1 0 73 13 1081

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 49 5 9 0 0 0 86 9 23
2020 Not a person with a disability 34 49 6 8 2 0 1 83 10 388
2019 Person with a disability 28 56 4 6 6 0 0 84 12 18
2019 Not a person with a disability 33 43 10 7 2 2 2 79 10 409

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 29 17 19 14 0 0 50 33 124
2020 Not a person with a disability 26 33 22 11 8 0 0 59 19 1428

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 21 14 11 12 0 0 63 23 124
2020 Not a person with a disability 45 27 14 8 6 0 0 72 14 1427
2019 Person with a disability 32 19 21 12 16 0 0 51 29 76
2019 Not a person with a disability 30 29 19 10 11 0 1 59 22 1589
2018 Person with a disability 33 20 21 12 13 1 0 54 26 82
2018 Not a person with a disability 38 31 17 8 6 0 1 70 14 1418
2017 Person with a disability 31 37 15 5 10 0 2 69 16 58
2017 Not a person with a disability 47 29 13 5 5 0 1 77 10 1081

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 19 22 17 12 0 0 48 30 123
2020 Not a person with a disability 28 29 23 12 7 0 0 58 19 1426
2019 Person with a disability 34 30 16 11 9 0 0 64 20 77
2019 Not a person with a disability 28 33 21 12 6 0 0 61 18 1586
2018 Person with a disability 32 24 27 9 7 0 1 57 16 81
2018 Not a person with a disability 23 33 26 11 6 0 0 56 18 1420
2017 Person with a disability 19 32 21 15 7 0 5 55 24 58
2017 Not a person with a disability 22 36 24 11 6 0 1 59 16 1082

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 23 12 13 7 1 0 67 21 122
2020 Not a person with a disability 43 30 16 7 4 0 1 73 10 1421
2019 Person with a disability 43 26 18 6 8 0 0 68 13 75
2019 Not a person with a disability 43 30 17 6 3 0 1 74 9 1578
2018 Person with a disability 47 21 16 7 7 0 3 70 14 82
2018 Not a person with a disability 37 32 18 8 3 0 1 70 11 1411
2017 Person with a disability 23 31 24 13 4 0 5 57 18 58
2017 Not a person with a disability 37 35 16 8 3 0 2 74 11 1081

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 16 24 17 18 2 1 39 36 122
2020 Not a person with a disability 26 26 23 14 10 0 1 52 24 1420
2019 Person with a disability 25 17 18 17 22 0 1 43 39 76
2019 Not a person with a disability 22 26 24 16 11 0 1 49 27 1582
2018 Person with a disability 21 27 27 13 13 0 0 48 26 82
2018 Not a person with a disability 21 28 27 15 8 0 0 49 24 1410
2017 Person with a disability 16 21 34 14 13 0 2 38 28 58
2017 Not a person with a disability 19 31 24 15 8 0 1 52 24 1081

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 19 15 7 5 1 3 72 12 123
2020 Not a person with a disability 58 22 11 5 2 0 2 82 8 1418
2019 Person with a disability 64 19 6 6 2 0 3 85 9 74
2019 Not a person with a disability 61 23 8 3 2 0 3 87 5 1584
2018 Person with a disability 56 22 11 4 3 0 4 81 7 81
2018 Not a person with a disability 59 24 9 4 1 0 2 85 5 1417
2017 Person with a disability 32 31 13 5 2 0 18 76 8 58
2017 Not a person with a disability 56 26 9 2 1 0 5 86 4 1082

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 24 17 9 14 0 0 59 23 123
2020 Not a person with a disability 37 28 19 10 6 0 0 65 16 1427
2019 Person with a disability 47 21 18 4 10 0 0 68 14 76
2019 Not a person with a disability 46 30 13 7 3 0 0 76 11 1585
2018 Person with a disability 39 25 17 5 12 0 1 65 18 81
2018 Not a person with a disability 43 30 16 7 3 0 0 73 10 1415
2017 Person with a disability 28 37 17 12 3 0 4 67 15 58
2017 Not a person with a disability 37 35 16 7 4 0 0 72 12 1080

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 27 9 7 12 0 7 69 21 124
2020 Not a person with a disability 39 20 16 10 7 0 6 64 19 1429

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 27 9 6 0 0 58 15 124
2020 Not a person with a disability 40 33 16 7 4 0 0 73 11 1424
2019 Person with a disability 35 34 14 8 8 0 0 70 16 77
2019 Not a person with a disability 38 34 17 6 4 0 0 73 10 1588
2018 Person with a disability 30 28 24 13 1 1 1 60 15 82
2018 Not a person with a disability 33 36 19 8 3 1 0 70 11 1419
2017 Person with a disability 22 45 14 15 0 0 4 70 16 58
2017 Not a person with a disability 33 36 18 9 4 0 1 69 12 1081

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 32 16 17 7 0 0 60 24 123
2020 Not a person with a disability 31 33 20 10 4 0 0 65 15 1427
2019 Person with a disability 24 31 22 13 10 0 0 55 23 77
2019 Not a person with a disability 27 37 22 9 4 0 0 64 14 1588
2018 Person with a disability 30 31 20 11 6 0 1 62 18 82
2018 Not a person with a disability 25 37 22 11 5 0 0 62 16 1416
2017 Person with a disability 15 29 31 12 11 0 2 46 23 58
2017 Not a person with a disability 23 37 24 10 5 0 1 61 16 1081

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 34 15 9 12 0 0 64 21 124
2020 Not a person with a disability 35 31 18 10 5 0 0 66 15 1425
2019 Person with a disability 32 23 17 13 15 0 0 55 28 77
2019 Not a person with a disability 32 32 20 10 5 0 0 64 15 1588
2018 Person with a disability 33 30 17 14 5 0 1 64 19 82
2018 Not a person with a disability 29 34 22 11 4 0 0 63 15 1415
2017 Person with a disability 21 25 28 17 7 0 2 47 25 58
2017 Not a person with a disability 27 34 20 13 5 0 0 62 18 1082

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 28 12 8 9 0 0 71 17 122
2020 Not a person with a disability 52 26 12 6 3 0 0 78 9 1421
2019 Person with a disability 37 31 14 8 9 1 0 69 17 77
2019 Not a person with a disability 50 26 11 7 4 0 1 77 12 1586

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 29 22 16 6 0 0 56 22 124
2020 Not a person with a disability 28 33 22 11 6 0 0 61 17 1428

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 33 19 7 6 0 0 68 13 123
2020 Not a person with a disability 36 34 18 9 3 0 0 70 12 1427
2019 Person with a disability 37 35 18 7 4 0 0 72 10 76
2019 Not a person with a disability 39 33 17 8 2 0 1 73 10 1580
2018 Person with a disability 40 29 13 13 4 0 1 70 17 81
2018 Not a person with a disability 31 35 21 9 3 0 0 67 12 1410
2017 Person with a disability 21 35 18 12 11 0 4 59 23 58
2017 Not a person with a disability 29 39 20 9 3 0 1 68 12 1078

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 21 15 10 9 0 0 66 19 122
2020 Not a person with a disability 50 28 14 5 3 0 1 78 8 1417
2019 Person with a disability 45 14 14 15 11 0 0 60 26 77
2019 Not a person with a disability 59 21 10 5 4 0 1 80 9 1579
2018 Person with a disability 46 17 13 13 9 0 3 65 22 81
2018 Not a person with a disability 56 20 11 7 4 0 1 77 11 1409
2017 Person with a disability 27 24 18 16 14 0 2 52 30 58
2017 Not a person with a disability 49 22 15 7 6 0 1 72 13 1083

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 32 21 11 10 0 0 58 20 124
2020 Not a person with a disability 36 35 17 8 4 0 0 71 12 1413

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 29 11 7 4 0 1 78 11 122
2020 Not a person with a disability 80 10 3 1 1 0 4 95 2 1420
2019 Person with a disability 44 24 16 7 8 0 1 69 15 76
2019 Not a person with a disability 82 8 3 1 1 0 6 95 2 1581
2018 Person with a disability 48 12 18 10 7 0 4 63 18 82
2018 Not a person with a disability 79 10 4 2 1 0 3 92 3 1414

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 9 7 2 7 0 2 82 10 124
2020 Not a person with a disability 85 7 3 1 1 0 2 95 2 1420
2019 Person with a disability 59 16 10 6 5 1 3 78 12 77
2019 Not a person with a disability 80 9 5 2 1 0 2 92 3 1587
2018 Person with a disability 58 20 10 3 5 0 4 82 8 82
2018 Not a person with a disability 79 11 4 2 2 0 2 92 4 1412
2017 Person with a disability 63 18 4 5 5 0 5 86 11 58
2017 Not a person with a disability 79 10 4 2 2 0 2 92 5 1080

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 16 7 1 5 0 2 87 6 124
2020 Not a person with a disability 75 17 5 1 1 0 1 93 2 1418
2019 Person with a disability 58 26 9 5 2 0 0 84 7 77
2019 Not a person with a disability 66 24 6 2 1 0 1 91 3 1588
2018 Person with a disability 60 26 8 4 1 0 1 87 5 82
2018 Not a person with a disability 62 26 8 2 1 0 0 89 3 1420
2017 Person with a disability 46 36 10 2 4 0 2 84 5 58
2017 Not a person with a disability 60 27 8 2 2 0 1 88 4 1079

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 13 11 2 7 0 1 79 9 124
2020 Not a person with a disability 73 14 7 3 2 0 1 88 5 1419
2019 Person with a disability 61 13 12 6 7 0 0 74 13 77
2019 Not a person with a disability 67 17 8 5 2 0 1 85 7 1581
2018 Person with a disability 50 29 3 6 9 0 3 82 15 82
2018 Not a person with a disability 63 21 9 4 3 0 0 84 7 1422
2017 Person with a disability 57 26 5 2 7 0 4 86 9 58
2017 Not a person with a disability 63 21 7 4 3 0 1 86 7 1077

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 9 2 0 2 0 19 96 2 123
2020 Not a person with a disability 69 10 3 1 1 0 16 94 2 1423
2019 Person with a disability 55 8 7 1 0 0 29 88 2 75
2019 Not a person with a disability 65 11 4 1 0 0 19 94 1 1570
2018 Person with a disability 57 13 1 0 0 0 30 99 0 78
2018 Not a person with a disability 59 12 5 1 0 0 23 92 2 1409
2017 Person with a disability 47 12 3 1 0 0 37 93 2 58
2017 Not a person with a disability 59 13 3 1 1 0 24 94 2 1080

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 15 3 2 1 0 6 93 4 123
2020 Not a person with a disability 80 11 4 1 0 0 3 95 1 1424
2019 Person with a disability 72 12 5 4 0 1 5 90 4 77
2019 Not a person with a disability 78 12 3 1 0 0 5 95 2 1580
2018 Person with a disability 67 18 4 0 0 0 11 95 0 81
2018 Not a person with a disability 77 14 3 0 0 0 5 96 1 1418
2017 Person with a disability 65 14 2 0 0 0 19 98 0 58
2017 Not a person with a disability 76 13 3 1 0 0 7 95 2 1073

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 14 7 2 2 0 2 89 4 123
2020 Not a person with a disability 86 9 2 1 1 0 1 96 2 1426
2019 Person with a disability 84 9 3 3 1 0 0 93 4 77
2019 Not a person with a disability 87 7 3 1 1 0 1 95 2 1583
2018 Person with a disability 74 11 4 2 3 0 6 91 5 82
2018 Not a person with a disability 86 7 2 1 1 0 2 95 2 1423
2017 Person with a disability 64 25 5 2 1 0 4 91 3 58
2017 Not a person with a disability 84 10 2 1 1 0 2 96 2 1081

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 17 19 16 8 0 2 57 24 123
2020 Not a person with a disability 58 24 12 4 1 0 1 83 5 1426
2019 Person with a disability 53 32 6 5 3 0 1 86 8 77
2019 Not a person with a disability 64 25 7 2 1 0 1 90 3 1587
2018 Person with a disability 51 18 22 3 3 0 4 72 5 82
2018 Not a person with a disability 61 25 9 3 1 0 1 88 3 1420
2017 Person with a disability 55 25 14 2 0 0 4 84 2 58
2017 Not a person with a disability 58 28 10 2 1 0 2 87 3 1081

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 36 20 11 9 1 0 59 20 124
2020 Not a person with a disability 25 43 20 7 4 1 0 68 11 1428

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 25 36 17 9 0 1 37 26 124
2020 Not a person with a disability 19 36 31 10 3 0 0 55 13 1426
2019 Person with a disability 21 33 31 13 2 0 0 54 15 77
2019 Not a person with a disability 23 39 30 8 1 0 0 61 9 1592
2018 Person with a disability 22 34 24 13 6 0 1 57 19 82
2018 Not a person with a disability 22 39 29 8 2 0 0 61 10 1420
2017 Person with a disability 7 39 39 10 4 0 2 46 14 58
2017 Not a person with a disability 15 39 35 8 3 0 0 54 11 1083

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 26 36 17 6 0 0 23 41 124
2020 Not a person with a disability 8 17 35 27 13 0 0 40 25 1425
2019 Person with a disability 19 23 27 19 11 0 1 30 43 77
2019 Not a person with a disability 5 15 36 28 16 0 0 44 20 1587
2018 Person with a disability 15 13 34 23 14 0 1 37 28 82
2018 Not a person with a disability 5 14 37 29 16 0 0 44 18 1415
2017 Person with a disability 10 14 40 26 9 0 2 35 24 58
2017 Not a person with a disability 4 14 39 28 15 0 0 43 18 1083
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 47 23 2 62 38 124
2020 Not a person with a disability 31 47 21 1 60 40 1430

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 35
2020 Not a person with a disability 43 57 449

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 11 11 5 7 2 8 75 13 123
2020 Not a person with a disability 57 16 7 4 4 2 9 83 9 1428
2019 Person with a disability 41 18 9 8 10 4 10 68 21 77
2019 Not a person with a disability 53 17 9 6 7 1 8 76 14 1584
2018 Person with a disability 52 9 11 3 14 0 10 68 19 81
2018 Not a person with a disability 60 14 7 6 3 1 9 82 10 1420

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 11 23 26 3 0 38 50 35
2020 Not a person with a disability 20 26 12 21 19 0 3 48 40 448

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 6 17 23 29 6 14 14 64 35
2020 Not a person with a disability 13 15 10 16 16 2 29 41 45 449
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