2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	33	8	5	2	84	7	919
2020	Female gender	48	34	8	7	3	81	10	622
2019	Male gender	54	32	7	5	2	86	7	993
2019	Female gender	51	35	7	5	3	86	7	651
2018	Male gender	49	37	8	4	2	86	6	900
2018	Female gender	47	37	7	7	3	84	9	590
2017	Male gender	51	36	6	4	3	86	8	661
2017	Female gender	44	40	7	6	3	84	9	471
2014	Male gender	48	40	6	4	2	87	6	769
2014	Female gender	44	38	7	8	3	83	10	510

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	37	9	7	3	81	10	919
2020	Female gender	46	35	9	7	4	81	10	621
2019	Male gender	45	35	10	7	4	79	11	992
2019	Female gender	43	35	9	8	5	78	13	649
2018	Male gender	43	36	10	8	3	79	11	898
2018	Female gender	41	36	8	9	5	78	14	589
2017	Male gender	40	37	12	7	4	77	11	660
2017	Female gender	36	38	8	13	5	74	18	470

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	26	7	2	1	90	3	917
2020	Female gender	61	28	8	2	1	89	3	620
2019	Male gender	65	26	6	1	1	91	2	989
2019	Female gender	61	27	8	2	2	88	4	643
2018	Male gender	65	25	7	2	1	90	3	895
2018	Female gender	60	29	7	3	1	89	4	579
2017	Male gender	66	26	5	2	1	92	3	659
2017	Female gender	57	33	8	2	0	90	2	467
2014	Male gender	74	20	4	1	0	94	2	769
2014	Female gender	65	27	5	1	1	93	2	510

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	30	8	4	1	0	87	5	916
2020	Female gender	52	33	8	5	2	0	85	7	623
2019	Male gender	58	30	6	3	2	0	89	5	994
2019	Female gender	55	33	7	4	2	0	87	6	648
2018	Male gender	56	33	7	3	2	0	89	5	900
2018	Female gender	52	34	8	4	2	0	86	6	588
2017	Male gender	56	32	6	4	2	0	88	6	660
2017	Female gender	49	37	8	3	3	0	86	6	467
2014	Male gender	57	32	6	3	2	0	89	5	769
2014	Female gender	52	35	6	4	3	1	87	6	508

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	66	21	7	4	2	0	87	6	916
2020	Female gender	65	25	5	2	1	0	91	4	619
2019	Male gender	64	21	7	4	3	0	86	7	991
2019	Female gender	65	23	6	4	2	0	88	6	646
2018	Male gender	63	24	9	3	1	0	87	4	905
2018	Female gender	63	23	10	3	1	0	87	4	589
2017	Male gender	58	25	9	4	2	0	84	7	660
2017	Female gender	55	30	8	4	2	0	86	6	471
2014	Male gender	58	27	8	5	3	0	85	7	769
2014	Female gender	55	29	9	4	2	1	85	6	510

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	26	7	5	2	0	87	7	914
2020	Female gender	63	27	5	3	2	0	90	5	612
2019	Male gender	59	26	7	6	3	0	85	8	992
2019	Female gender	62	27	6	4	2	0	89	6	647
2018	Male gender	57	28	9	5	2	0	85	6	904
2018	Female gender	60	27	7	4	1	0	87	5	588
2017	Male gender	53	30	9	6	2	0	83	8	660
2017	Female gender	54	30	9	5	2	0	85	7	471
2014	Male gender	53	31	8	5	3	0	84	8	769
2014	Female gender	53	31	9	5	3	1	84	7	509

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	21	10	5	3	1	0	82	8	920
2020	Female gender	61	21	8	5	2	2	0	85	7	621
2019	Male gender	60	21	9	6	3	1	0	82	9	992
2019	Female gender	58	22	10	6	3	1	0	80	9	651
2018	Male gender	58	21	11	6	3	1	0	80	9	907
2018	Female gender	58	21	11	6	3	2	0	80	9	590
2017	Male gender	55	23	12	4	4	2	1	80	8	660
2017	Female gender	52	23	9	9	4	2	0	77	13	470
2014	Male gender	55	23	9	6	5	2	0	80	11	770
2014	Female gender	53	21	11	6	5	3	0	77	12	509

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	22	7	3	1	1	1	89	4	920
2020	Female gender	65	20	8	2	2	1	2	88	5	622
2019	Male gender	64	20	10	2	1	0	2	86	3	994
2019	Female gender	61	23	10	2	1	1	2	87	4	650

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	25	7	6	2	1	85	8	919
2020	Female gender	55	29	6	6	3	0	84	9	621
2019	Male gender	54	29	8	7	2	0	83	9	993
2019	Female gender	52	27	8	9	4	0	79	13	646
2018	Male gender	52	32	8	6	2	1	84	8	905
2018	Female gender	47	32	8	7	5	1	79	12	588
2017	Male gender	46	34	9	6	4	0	81	10	660
2017	Female gender	48	32	9	8	4	0	80	11	470
2014	Male gender	50	32	8	7	3	0	82	10	770
2014	Female gender	45	33	9	9	5	0	78	13	510

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	67	21	5	5	2	0	88	7	921
2020	Female gender	66	19	6	5	4	0	85	8	623
2019	Male gender	58	25	8	6	3	0	83	8	993
2019	Female gender	57	24	8	7	4	0	81	11	651
2018	Male gender	55	26	10	5	3	0	82	8	904
2018	Female gender	53	26	8	7	6	0	79	13	586
2017	Male gender	54	29	8	5	3	0	83	8	659
2017	Female gender	59	24	7	7	4	0	82	11	470
2014	Male gender	56	29	7	6	2	0	85	8	769
2014	Female gender	53	28	9	7	3	1	81	10	509

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	24	11	5	3	9	78	9	920
2020	Female gender	45	31	10	7	3	4	80	10	621
2019	Male gender	41	29	12	7	4	7	75	12	991
2019	Female gender	40	30	12	10	4	4	73	15	651
2018	Male gender	34	32	17	7	4	7	70	12	907
2018	Female gender	33	34	14	11	4	5	70	15	589
2017	Male gender	27	34	15	10	6	9	67	17	662
2017	Female gender	27	34	13	15	8	4	63	24	469
2014	Male gender	34	34	12	8	4	7	73	14	769
2014	Female gender	32	33	12	12	5	5	69	19	509

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	31	13	8	5	3	73	14	920
2020	Female gender	42	34	12	8	4	1	76	12	620
2019	Male gender	33	32	16	12	6	2	66	18	989
2019	Female gender	36	33	13	11	6	2	70	17	649
2018	Male gender	29	35	16	12	5	2	66	18	905
2018	Female gender	31	34	17	11	6	2	66	17	588
2017	Male gender	25	36	15	15	7	2	62	22	658
2017	Female gender	25	35	15	17	7	1	61	24	470
2014	Male gender	29	35	15	12	6	2	66	18	770
2014	Female gender	30	36	11	16	4	2	68	21	510

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	33	16	12	7	5	63	20	917
2020	Female gender	30	33	15	15	5	2	64	21	622
2019	Male gender	21	31	20	15	8	5	54	25	993
2019	Female gender	22	36	16	15	8	2	60	23	646
2018	Male gender	18	31	21	17	8	5	52	26	905
2018	Female gender	20	33	20	16	6	5	56	23	588
2017	Male gender	13	34	17	20	9	6	51	31	662
2017	Female gender	18	31	19	20	8	3	51	29	471
2014	Male gender	18	33	18	17	8	6	54	27	770
2014	Female gender	21	35	16	18	6	4	58	26	509

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	36	14	14	7	2	63	22	921
2020	Female gender	25	35	12	16	11	2	61	27	623
2019	Male gender	18	30	19	19	11	3	50	30	991
2019	Female gender	17	34	14	23	11	2	51	34	651
2018	Male gender	15	34	20	18	11	3	50	29	907
2018	Female gender	17	34	15	22	10	2	52	33	591
2017	Male gender	11	32	16	24	13	4	45	38	660
2017	Female gender	14	30	12	27	16	1	45	43	469
2014	Male gender	20	33	16	18	10	2	54	29	768
2014	Female gender	15	31	16	25	11	2	47	37	509

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	38	10	9	4	0	0	77	13	921
2020	Female gender	40	40	8	8	4	1	0	80	12	619
2019	Male gender	34	39	12	10	5	0	0	73	15	993
2019	Female gender	42	35	10	8	5	0	0	77	13	650
2018	Male gender	32	39	14	11	4	0	0	70	15	900
2018	Female gender	36	33	14	10	6	0	0	69	17	591
2017	Male gender	33	37	13	11	6	0	0	70	17	661
2017	Female gender	34	39	10	12	5	0	0	73	17	470
2014	Male gender	34	39	15	7	5	1	0	73	13	769
2014	Female gender	36	35	11	10	6	0	1	72	17	509

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	42	11	9	4	76	13	916
2020	Female gender	33	44	8	11	4	77	15	618
2019	Male gender	30	43	11	11	4	73	16	986
2019	Female gender	35	41	9	11	4	75	15	648
2018	Male gender	27	44	15	10	4	71	14	903
2018	Female gender	32	40	10	12	5	72	17	591
2017	Male gender	28	42	13	14	3	70	17	661
2017	Female gender	32	42	9	13	5	74	17	470

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	29	10	7	3	1	0	80	10	920
2020	Female gender	48	31	9	6	5	0	1	80	11	621
2019	Male gender	48	30	11	7	4	0	0	79	11	995
2019	Female gender	47	28	10	8	5	0	1	77	13	651
2018	Male gender	43	34	12	7	3	1	0	78	10	906
2018	Female gender	41	33	9	10	6	1	1	75	16	587
2017	Male gender	40	35	11	10	4	0	1	75	14	661
2017	Female gender	41	36	10	8	4	0	0	77	12	471
2014	Male gender	41	38	11	6	4	0	0	80	10	770
2014	Female gender	42	34	11	8	4	0	1	77	12	510

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	34	10	8	2	0	0	79	10	917
2020	Female gender	40	38	9	11	2	0	0	78	13	618
2019	Male gender	43	34	9	9	4	0	0	78	13	986
2019	Female gender	39	40	9	8	4	0	0	79	12	644
2018	Male gender	35	43	8	10	3	1	0	79	13	905
2018	Female gender	33	44	8	11	3	0	0	77	14	590
2017	Male gender	38	41	10	8	3	0	0	79	11	662
2017	Female gender	34	44	7	11	4	0	0	78	15	470
2014	Male gender	39	37	10	10	4	0	0	76	14	769
2014	Female gender	38	38	9	11	3	0	1	77	15	510

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	63	21	8	4	2	1	1	86	6	917
2020	Female gender	61	21	7	5	3	2	1	85	8	622

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	35	12	8	5	1	75	13	914
2020	Female gender	38	36	10	9	5	1	75	15	621
2019	Male gender	35	32	12	12	7	2	68	19	990
2019	Female gender	35	35	12	11	5	1	71	17	649
2018	Male gender	33	33	15	11	7	1	67	18	900
2018	Female gender	29	38	13	12	6	1	68	19	586
2017	Male gender	27	40	11	13	7	1	68	21	661
2017	Female gender	27	39	11	12	9	2	67	22	470
2014	Male gender	34	36	13	9	6	1	71	16	769
2014	Female gender	34	35	12	13	5	1	70	18	510

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	32	12	9	8	1	1	71	17	919
2020	Female gender	35	31	13	11	7	1	2	68	19	622
2019	Male gender	36	28	13	10	9	1	2	66	20	990
2019	Female gender	34	34	10	10	10	1	1	69	20	650
2018	Male gender	32	28	14	14	9	1	2	62	24	901
2018	Female gender	32	29	10	15	11	1	1	62	27	586
2017	Male gender	23	35	14	13	12	2	2	59	26	659
2017	Female gender	23	29	12	18	13	2	2	55	33	471
2014	Male gender	32	28	13	12	11	1	2	63	24	770
2014	Female gender	28	32	12	14	11	1	2	62	26	509

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	21	9	3	3	2	84	6	921
2020	Female gender	58	26	8	3	2	2	85	6	623
2019	Male gender	65	21	8	2	2	2	88	4	994
2019	Female gender	60	22	9	3	1	4	85	5	650

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	21	9	3	1	0	2	87	4	921
2020	Female gender	61	21	10	4	2	0	2	84	6	621
2019	Male gender	61	21	10	3	2	1	2	84	5	989
2019	Female gender	60	23	9	2	2	0	3	86	4	650

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	86	5	3	1	2	2	3	95	2	917
2020	Female gender	79	9	5	1	1	2	3	92	3	621
2019	Male gender	86	4	3	1	1	2	3	95	2	989
2019	Female gender	78	8	6	1	1	2	4	91	3	648

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	85	6	2	1	1	1	5	96	2	919
2020	Female gender	80	9	2	1	0	2	6	96	2	621
2019	Male gender	86	4	2	1	1	1	6	96	2	988
2019	Female gender	82	5	2	0	0	0	10	97	0	649

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	32	8	6	3	83	9	914
2020	Female gender	47	35	8	6	3	82	10	616
2019	Male gender	47	36	7	6	4	83	10	990
2019	Female gender	44	34	9	8	5	78	13	645
2018	Male gender	46	40	8	5	2	85	7	903
2018	Female gender	42	37	8	9	4	79	13	589
2017	Male gender	47	37	8	6	3	84	8	659
2017	Female gender	39	37	10	10	4	76	14	465
2014	Male gender	39	43	8	6	4	82	9	770
2014	Female gender	35	41	9	9	5	77	14	510

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	30	7	4	2	87	6	916
2020	Female gender	56	29	8	4	2	85	6	620
2019	Male gender	53	32	7	5	3	85	8	991
2019	Female gender	52	32	9	5	3	83	8	649
2018	Male gender	54	32	8	4	2	86	6	896
2018	Female gender	51	32	8	6	3	82	9	584
2017	Male gender	54	31	8	6	2	85	7	658
2017	Female gender	48	34	9	6	3	83	8	467
2014	Male gender	52	30	9	6	3	82	9	770
2014	Female gender	51	32	8	6	3	83	8	510

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	36	10	6	2	1	82	8	916
2020	Female gender	42	40	7	8	3	0	82	10	617
2019	Male gender	43	37	11	6	2	0	80	9	979
2019	Female gender	46	35	9	8	2	0	81	10	639
2018	Male gender	43	38	11	5	3	1	81	8	900
2018	Female gender	44	35	9	8	3	0	80	12	588
2017	Male gender	44	37	10	7	2	0	81	9	660
2017	Female gender	42	38	8	8	3	0	81	11	467
2014	Male gender	45	35	10	7	3	0	81	9	770
2014	Female gender	45	35	10	7	2	0	80	9	510

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	39	8	5	2	1	84	7	917
2020	Female gender	35	44	11	5	1	3	82	6	623
2019	Male gender	38	44	10	4	3	1	83	7	994
2019	Female gender	34	43	13	6	2	3	79	8	651
2018	Male gender	37	40	14	5	2	1	78	7	900
2018	Female gender	34	38	17	6	3	2	73	9	590
2017	Male gender	33	43	13	7	3	1	76	10	661
2017	Female gender	28	42	17	7	4	3	72	11	470

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	24	6	4	2	0	0	87	6	917
2020	Female gender	59	26	5	7	3	0	0	85	10	620
2019	Male gender	64	24	5	3	3	0	0	89	6	991
2019	Female gender	62	26	5	5	2	0	1	89	7	649
2018	Male gender	62	27	6	3	2	0	0	89	5	904
2018	Female gender	58	28	7	5	2	0	0	86	7	592
2017	Male gender	59	29	6	4	2	0	0	88	6	662
2017	Female gender	57	29	5	6	3	0	1	87	9	470
2014	Male gender	58	26	9	4	2	1	1	86	6	769
2014	Female gender	57	29	6	5	2	0	0	87	7	510

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	32	15	6	4	1	74	10	919
2020	Female gender	39	33	15	7	6	0	72	13	620
2019	Male gender	46	32	13	7	3	0	78	9	991
2019	Female gender	43	29	18	7	3	0	72	10	650
2018	Male gender	45	33	12	6	3	1	79	9	906
2018	Female gender	39	34	16	7	4	1	73	11	591
2017	Male gender	44	36	12	5	2	1	80	8	662
2017	Female gender	43	35	14	6	1	2	79	7	471
2014	Male gender	39	41	11	4	2	1	82	6	770
2014	Female gender	42	33	17	5	2	0	76	7	510

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	46	54	920
2020	Female gender	44	56	623

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	78	10	3	0	1	2	5	95	1	921
2020	Female gender	71	12	4	2	1	2	8	92	3	622

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	22	47	30	921
2020	Female gender	28	39	32	622
2019	Male gender	23	47	30	995
2019	Female gender	28	37	34	652
2018	Male gender	24	48	28	907
2018	Female gender	28	41	31	592
2017	Male gender	23	50	27	661
2017	Female gender	25	40	35	471
2014	Male gender	23	49	28	769
2014	Female gender	25	44	31	510

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	13	63	14	4	0	5	211
2020	Female gender	9	68	17	1	1	5	178
2019	Male gender	12	63	9	6	5	6	230
2019	Female gender	11	60	8	3	13	5	182
2018	Male gender	13	54	16	6	6	5	220
2018	Female gender	18	57	11	5	5	5	170
2017	Male gender	21	53	10	7	3	7	155
2017	Female gender	14	62	16	3	2	3	116
2014	Male gender	16	52	16	10	9999	6	176
2014	Female gender	14	54	19	4	9999	9	129

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	30	7	4	2	87	6	917
2020	Female gender	56	34	4	4	2	90	6	619
2019	Male gender	56	32	7	3	3	88	6	989
2019	Female gender	56	32	5	5	2	88	7	649
2018	Male gender	58	33	6	2	2	90	4	903
2018	Female gender	56	33	5	5	1	89	6	591
2017	Male gender	52	34	8	5	2	85	7	660
2017	Female gender	48	36	8	5	3	84	8	469
2014	Male gender	53	35	7	4	1	88	5	770
2014	Female gender	52	35	6	6	1	87	7	510

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	43	9	6	2	1	83	8	920
2020	Female gender	51	36	6	5	1	0	87	7	621
2019	Male gender	38	38	12	9	2	1	77	11	994
2019	Female gender	43	40	8	6	3	0	84	9	650
2018	Male gender	36	40	15	7	2	0	76	10	898
2018	Female gender	42	41	11	5	1	0	83	6	590
2017	Male gender	32	40	13	10	4	0	72	14	658
2017	Female gender	35	41	10	9	4	0	77	13	471
2014	Male gender	37	40	12	7	4	1	78	11	770
2014	Female gender	36	42	11	8	3	0	78	11	509

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	9	19	38	22	10	0	1	33	28	920
2020	Female gender	6	24	37	23	8	0	1	32	31	622
2019	Male gender	7	22	37	25	8	0	0	33	30	991
2019	Female gender	9	21	36	22	10	1	0	33	31	648
2018	Male gender	6	23	37	23	9	0	1	32	30	905
2018	Female gender	7	23	36	22	11	1	1	33	30	589
2017	Male gender	7	21	44	18	8	0	1	27	29	659
2017	Female gender	8	23	40	17	9	1	2	27	32	469
2014	Male gender	7	24	41	19	8	0	1	27	31	767
2014	Female gender	11	19	38	20	9	0	1	30	31	509

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	6	11	23	32	27	1	1	60	17	916
2020	Female gender	5	12	24	34	22	1	1	58	18	619
2019	Male gender	6	16	26	28	21	1	1	50	23	990
2019	Female gender	8	16	25	28	21	1	1	50	24	648
2018	Male gender	5	14	31	29	19	1	1	49	19	895
2018	Female gender	4	17	29	28	19	1	1	48	22	587
2017	Male gender	5	16	27	29	21	1	1	51	21	659
2017	Female gender	7	14	29	25	20	2	3	47	22	468
2014	Male gender	5	13	28	33	19	1	1	53	18	767
2014	Female gender	5	13	28	30	20	1	3	53	18	508

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	18	31	25	14	1	1	40	28	917
2020	Female gender	10	20	34	26	8	1	1	35	31	621
2019	Male gender	10	23	31	21	14	1	1	35	33	989
2019	Female gender	10	22	35	20	12	1	1	32	32	650
2018	Male gender	12	20	32	23	11	1	1	35	32	899
2018	Female gender	12	22	33	18	12	1	1	31	35	586
2017	Male gender	11	25	32	19	12	1	1	31	36	658
2017	Female gender	11	22	34	20	9	0	4	30	34	471
2014	Male gender	15	23	32	16	12	1	1	29	39	770
2014	Female gender	12	24	35	19	7	1	1	27	38	509

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	4	7	24	37	28	0	1	65	10	914
2020	Female gender	5	9	31	37	15	1	1	54	14	616
2019	Male gender	2	8	25	37	27	0	1	64	11	986
2019	Female gender	5	12	29	33	20	0	1	54	16	643
2018	Male gender	3	9	26	35	25	0	1	62	12	902
2018	Female gender	3	12	32	33	19	0	1	53	15	580
2017	Male gender	3	8	29	36	22	1	2	59	11	655
2017	Female gender	3	9	32	36	17	0	3	54	13	468
2014	Male gender	3	9	28	37	23	0	1	60	12	768
2014	Female gender	5	10	33	31	17	1	2	50	16	507

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	19	25	25	18	1	1	44	30	921
2020	Female gender	13	20	31	20	14	1	2	34	34	620
2019	Male gender	11	19	28	22	18	1	1	41	31	991
2019	Female gender	15	23	28	18	15	1	1	33	38	647
2018	Male gender	10	19	28	24	17	1	1	42	30	902
2018	Female gender	11	24	29	20	13	2	1	34	36	586
2017	Male gender	10	18	32	21	16	1	2	38	29	656
2017	Female gender	11	24	28	19	15	1	3	35	36	469
2014	Male gender	9	18	29	25	16	0	2	42	27	768
2014	Female gender	11	18	30	24	15	1	2	40	30	508

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	5	10	22	30	29	2	2	61	15	918
2020	Female gender	8	14	26	29	20	2	2	51	22	617
2019	Male gender	7	15	26	28	21	1	1	51	23	988
2019	Female gender	11	18	27	22	18	2	2	42	30	644
2018	Male gender	5	14	28	28	23	1	1	52	19	895
2018	Female gender	8	15	29	28	15	3	1	46	24	582
2017	Male gender	5	10	29	31	20	2	2	53	16	660
2017	Female gender	5	16	30	25	18	2	4	46	22	469
2014	Male gender	3	7	26	34	26	2	2	62	11	766
2014	Female gender	4	9	26	32	25	2	3	59	14	509

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	11	18	30	24	16	1	1	41	29	917
2020	Female gender	8	17	34	28	10	1	2	40	25	616
2019	Male gender	10	19	35	21	13	1	1	35	29	992
2019	Female gender	9	19	34	23	13	2	1	37	28	647
2018	Male gender	10	21	33	24	10	0	1	35	32	905
2018	Female gender	8	19	38	22	11	2	1	33	28	588
2017	Male gender	11	23	34	19	10	1	1	30	35	660
2017	Female gender	7	20	34	24	11	2	3	36	28	468
2014	Male gender	14	21	35	18	11	1	1	29	35	768
2014	Female gender	10	20	37	20	11	1	2	32	30	510

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	13	32	29	18	1	47	20	918
2020	Female gender	5	14	33	33	14	1	47	19	621
2019	Male gender	10	17	30	27	15	1	43	27	994
2019	Female gender	9	20	37	22	12	1	34	29	650

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	39	17	13	5	2	66	17	918
2020	Female gender	30	39	12	13	5	1	69	18	623
2019	Male gender	20	36	20	17	6	1	56	23	987
2019	Female gender	20	39	15	17	8	1	59	26	648

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	24	6	7	3	0	85	10	920
2020	Female gender	58	24	8	7	3	1	83	10	618
2019	Male gender	62	24	6	5	3	0	86	7	987
2019	Female gender	56	24	8	8	3	0	81	11	647
2018	Male gender	56	26	7	8	3	0	82	11	904
2018	Female gender	50	28	8	9	5	0	79	13	586
2017	Male gender	55	29	6	6	3	1	84	10	660
2017	Female gender	47	29	8	9	7	0	77	15	469
2014	Male gender	58	28	6	5	3	1	86	7	771
2014	Female gender	50	23	8	10	8	1	74	18	510

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	23	3	3	1	93	5	916
2020	Female gender	64	26	4	4	2	90	5	611
2019	Male gender	64	27	5	3	1	91	4	988
2019	Female gender	60	29	4	5	2	89	7	649
2018	Male gender	57	31	6	4	1	88	5	902
2018	Female gender	57	30	6	5	2	87	7	585
2017	Male gender	52	35	6	5	2	88	6	662
2017	Female gender	49	33	7	6	4	82	10	471
2014	Male gender	52	36	7	4	1	88	5	770
2014	Female gender	45	38	6	6	4	83	10	510

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	30	5	2	1	1	92	3	908
2020	Female gender	55	31	8	3	1	1	87	5	617
2019	Male gender	59	31	5	3	1	1	91	4	989
2019	Female gender	59	28	7	4	1	0	87	5	648
2018	Male gender	54	35	7	3	1	0	89	4	905
2018	Female gender	53	33	9	3	2	0	86	5	587

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	30	6	3	2	1	89	5	912
2020	Female gender	51	35	8	4	2	1	87	6	618
2019	Male gender	55	32	8	3	2	1	88	4	991
2019	Female gender	54	33	8	3	2	0	87	5	645
2018	Male gender	60	29	7	2	1	1	90	3	903
2018	Female gender	58	29	9	3	1	1	87	4	587
2017	Male gender	52	36	6	3	2	1	89	5	658
2017	Female gender	49	37	7	4	1	0	87	6	471
2014	Male gender	58	29	7	3	0	2	89	4	771
2014	Female gender	54	34	7	2	2	2	89	4	510

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	25	9	2	1	4	1	87	4	919
2020	Female gender	57	30	7	4	1	2	0	88	5	618
2019	Male gender	65	25	6	2	0	2	0	92	2	993
2019	Female gender	64	25	7	2	1	1	0	90	3	644
2018	Male gender	60	25	10	1	1	3	1	88	2	903
2018	Female gender	63	25	6	3	1	1	0	90	4	586
2017	Male gender	52	33	8	2	1	4	1	89	3	660
2017	Female gender	50	36	8	2	1	1	0	88	4	471
2014	Male gender	56	28	8	2	1	5	1	89	3	770
2014	Female gender	55	30	9	2	1	3	1	88	3	510

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	22	5	3	2	91	5	919
2020	Female gender	67	27	4	1	1	94	2	621
2019	Male gender	65	25	6	3	2	89	5	987
2019	Female gender	66	26	5	2	2	92	3	652
2018	Male gender	65	26	6	2	1	91	3	903
2018	Female gender	65	25	7	2	1	90	3	583
2017	Male gender	57	31	7	3	2	88	5	661
2017	Female gender	57	30	7	4	2	87	6	470
2014	Male gender	61	28	6	4	1	89	5	771
2014	Female gender	60	30	6	3	2	90	4	509

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	63	18	7	2	2	5	3	88	4	919
2020	Female gender	59	21	8	3	2	4	3	86	5	620

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	24	13	3	1	10	1	81	5	921
2020	Female gender	44	29	13	6	1	6	1	78	8	622

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	23	5	4	2	4	2	89	5	917
2020	Female gender	57	26	7	4	3	3	1	86	7	621

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	30	13	5	3	6	4	77	9	918
2020	Female gender	35	30	14	8	4	5	4	71	13	620
2019	Male gender	42	29	11	7	3	5	4	78	10	991
2019	Female gender	36	29	13	11	4	3	3	70	16	651
2018	Male gender	35	33	13	6	3	5	4	75	11	904
2018	Female gender	27	33	13	11	6	6	3	66	19	587
2017	Male gender	35	29	15	7	6	4	4	70	14	661
2017	Female gender	26	35	13	11	10	4	2	64	22	469
2014	Male gender	39	33	12	4	4	5	3	78	9	769
2014	Female gender	36	29	9	12	8	3	4	69	21	510

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	54	32	8	4	2	2	0	87	5	920
2020	Female gender	55	31	7	3	2	0	1	87	6	623
2019	Male gender	55	30	8	4	2	1	1	86	5	992
2019	Female gender	61	26	6	5	2	0	0	87	6	648
2018	Male gender	51	33	9	3	2	1	1	86	5	901
2018	Female gender	52	32	8	4	2	1	0	86	6	590
2017	Male gender	57	30	7	4	1	2	0	88	5	658
2017	Female gender	54	34	5	4	3	0	0	88	6	470
2014	Male gender	60	26	7	3	2	1	1	88	5	769
2014	Female gender	57	30	5	4	2	1	1	90	5	510

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	29	8	2	1	1	88	3	920
2020	Female gender	53	33	9	3	1	0	86	5	620
2019	Male gender	54	31	11	3	2	0	85	5	992
2019	Female gender	57	28	9	4	2	0	84	7	650
2018	Male gender	50	33	12	4	2	0	83	5	901
2018	Female gender	49	33	12	4	2	0	82	6	588

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	24	13	8	5	10	1	70	15	915
2020	Female gender	27	28	16	11	7	8	3	61	20	619
2019	Male gender	32	25	14	11	8	9	2	64	21	992
2019	Female gender	30	22	16	14	11	6	1	56	27	651
2018	Male gender	28	28	17	11	7	8	1	61	20	903
2018	Female gender	23	24	16	17	12	7	1	52	31	590
2017	Male gender	22	26	16	13	11	10	2	54	27	660
2017	Female gender	21	22	11	19	17	8	2	48	40	471
2014	Male gender	30	23	17	10	8	10	1	60	21	769
2014	Female gender	27	23	14	15	13	6	2	55	30	510

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	47	5	11	3	0	0	82	13	919
2020	Female gender	35	48	3	11	2	0	0	83	14	622

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	37	9	11	3	77	14	917
2020	Female gender	38	40	7	13	2	78	15	620
2019	Male gender	43	33	6	12	5	76	18	990
2019	Female gender	44	34	4	14	4	78	18	649
2017	Male gender	35	34	7	14	9	69	24	662
2017	Female gender	37	32	4	17	10	70	26	469
2014	Male gender	39	33	7	14	7	72	21	769
2014	Female gender	40	37	7	11	5	77	16	509

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	29	7	4	2	86	6	909
2020	Female gender	54	30	6	8	2	84	10	615
2019	Male gender	62	27	5	3	3	89	6	983
2019	Female gender	61	28	5	4	2	89	6	644
2017	Male gender	61	30	5	3	0	91	4	661
2017	Female gender	58	30	5	5	2	89	6	468
2014	Male gender	59	30	6	3	1	90	4	769
2014	Female gender	51	35	7	5	1	87	6	510

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	73	13	5	3	2	2	3	90	5	917
2020	Female gender	77	14	4	3	1	1	1	92	4	620
2017	Male gender	69	14	6	5	2	0	3	86	7	662
2017	Female gender	71	17	3	4	2	1	1	90	6	469
2014	Male gender	69	14	5	4	3	1	4	88	7	770
2014	Female gender	70	17	4	4	3	1	1	90	7	510

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	26	15	6	3	10	3	74	10	918
2020	Female gender	37	31	16	6	3	6	1	73	10	621
2019	Male gender	34	26	17	7	3	10	2	69	12	994
2019	Female gender	36	26	18	8	3	8	1	68	12	652

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	5	95	920
2020	Female gender	8	92	622
2019	Male gender	6	94	993
2019	Female gender	11	89	650
2018	Male gender	5	95	904
2018	Female gender	13	87	588

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	42
2020	Female gender	44	56	53
2019	Male gender	46	54	57
2019	Female gender	52	48	77
2018	Male gender	55	45	46
2018	Female gender	54	46	75

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	55	45	42
2020	Female gender	60	40	53
2019	Male gender	51	49	57
2019	Female gender	60	40	77
2018	Male gender	48	52	46
2018	Female gender	54	46	75

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	10	90	46
2018	Female gender	11	89	75

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	42
2020	Female gender	100	53
2019	Male gender	100	57
2019	Female gender	100	77
2018	Male gender	100	46
2018	Female gender	100	75

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	42
2020	Female gender	100	53
2019	Male gender	100	57
2019	Female gender	100	77

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	42
2020	Female gender	34	66	53
2019	Male gender	33	67	57
2019	Female gender	33	67	77
2018	Male gender	35	65	46
2018	Female gender	39	61	76

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	48	52	42
2020	Female gender	33	67	53
2019	Male gender	32	68	57
2019	Female gender	38	62	77
2018	Male gender	20	80	46
2018	Female gender	33	67	76

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	40	60	42
2020	Female gender	48	52	53
2019	Male gender	47	53	57
2019	Female gender	49	51	77
2018	Male gender	43	57	46
2018	Female gender	46	54	76

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	36	64	42
2020	Female gender	31	69	53
2019	Male gender	40	60	57
2019	Female gender	49	51	77
2018	Male gender	44	56	46
2018	Female gender	30	70	76

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	42
2020	Female gender	32	68	53
2019	Male gender	37	63	57
2019	Female gender	33	67	77
2018	Male gender	29	71	46
2018	Female gender	38	62	76

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	67	33	42
2020	Female gender	41	59	53
2019	Male gender	55	45	57
2019	Female gender	43	57	77
2018	Male gender	58	42	46
2018	Female gender	41	59	76

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	42
2020	Female gender	33	67	53
2019	Male gender	39	61	57
2019	Female gender	29	71	77
2018	Male gender	33	67	46
2018	Female gender	30	70	76

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	42
2020	Female gender	100	53
2019	Male gender	100	57
2019	Female gender	100	77

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	17	83	42
2020	Female gender	9	91	53
2019	Male gender	9	91	57
2019	Female gender	10	90	77

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	42
2020	Female gender	45	55	53
2019	Male gender	49	51	57
2019	Female gender	45	55	77
2018	Male gender	43	57	46
2018	Female gender	41	59	76

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	26	74	42
2020	Female gender	9	91	53
2019	Male gender	22	78	57
2019	Female gender	23	77	77
2018	Male gender	12	88	46
2018	Female gender	21	79	76

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	14	86	46
2018	Female gender	14	86	76

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	48	52	42
2020	Female gender	62	38	53
2019	Male gender	41	59	57
2019	Female gender	78	22	77
2018	Male gender	55	45	46
2018	Female gender	56	44	76

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	21	79	42
2020	Female gender	31	69	53
2019	Male gender	27	73	57
2019	Female gender	33	67	77
2018	Male gender	29	71	46
2018	Female gender	28	72	76

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	42
2020	Female gender	12	88	53
2018	Male gender	15	85	46
2018	Female gender	14	86	76

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	42
2020	Female gender	12	88	53
2019	Male gender	16	84	57
2019	Female gender	15	85	77
2018	Male gender	18	82	46
2018	Female gender	15	85	76

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	11	89	57
2019	Female gender	19	81	77
2018	Male gender	10	90	46
2018	Female gender	17	83	76

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	42
2020	Female gender	16	84	53

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	33	67	42
2020	Female gender	10	90	53
2019	Male gender	39	61	57
2019	Female gender	12	88	77
2018	Male gender	27	73	46
2018	Female gender	26	74	76

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	18	82	42
2018	Female gender	22	78	74

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	11	89	42
2018	Female gender	14	86	74

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	12	88	42
2018	Female gender	7	93	74

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	17	83	42
2018	Female gender	19	81	74

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	22	78	42
2018	Female gender	28	72	74

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	30	70	42
2018	Female gender	52	48	74

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	48	52	42
2018	Female gender	61	39	74

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	14	12	5	3	32	8	67	13	920
2020	Female gender	19	16	16	7	4	30	8	57	17	622
2019	Male gender	27	15	13	5	4	28	8	65	14	995
2019	Female gender	20	17	17	9	6	23	8	54	22	651
2018	Male gender	24	18	16	5	3	28	6	64	12	903
2018	Female gender	17	18	21	9	7	21	6	48	23	591
2017	Male gender	20	18	13	5	5	33	6	62	16	661
2017	Female gender	13	17	19	10	9	25	7	44	28	471
2014	Male gender	25	19	15	4	2	28	6	68	10	768
2014	Female gender	19	22	16	8	7	22	5	57	21	511

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	29	10	4	2	9	1	83	6	920
2020	Female gender	37	31	15	4	3	8	1	75	8	622
2019	Male gender	51	25	11	4	2	5	1	81	7	993
2019	Female gender	38	31	16	4	4	6	1	74	9	648
2018	Male gender	44	30	14	4	2	5	1	78	6	904
2018	Female gender	34	30	16	8	3	7	0	70	12	589
2017	Male gender	38	35	12	5	2	7	1	79	7	661
2017	Female gender	29	35	17	8	6	6	1	68	14	466
2014	Male gender	44	31	12	3	1	8	0	82	5	770
2014	Female gender	36	31	16	6	4	6	1	72	11	510

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	920
2020	Female gender	6	94	621
2019	Male gender	3	97	994
2019	Female gender	6	94	650
2018	Male gender	2	98	904
2018	Female gender	8	92	592

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	29	71	32
2020	Female gender	44	56	41
2019	Male gender	29	71	30
2019	Female gender	51	49	40

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	78	22	32
2020	Female gender	88	12	41

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	30
2019	Female gender	0	100	40

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	32
2020	Female gender	100	41
2019	Male gender	100	30
2019	Female gender	100	40
2018	Male gender	100	20
2018	Female gender	100	50

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	32
2020	Female gender	0	100	41

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	25	75	32
2020	Female gender	18	82	41

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	32	68	32
2020	Female gender	18	82	41

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	30
2019	Female gender	0	100	40

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	30	70	32
2020	Female gender	22	78	41
2019	Male gender	39	61	30
2019	Female gender	27	73	40
2018	Male gender	27	73	20
2018	Female gender	26	74	49

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	25	75	32
2020	Female gender	68	32	41
2019	Male gender	18	82	30
2019	Female gender	59	41	40

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	20
2018	Female gender	0	100	49

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	32
2020	Female gender	100	41
2019	Male gender	100	30
2019	Female gender	100	40

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	19	81	30
2019	Female gender	12	88	40

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	32
2020	Female gender	100	41
2019	Male gender	100	30
2019	Female gender	100	40
2018	Male gender	100	20
2018	Female gender	100	49

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	18	82	30
2019	Female gender	13	87	40

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	33	67	32
2020	Female gender	44	56	41
2019	Male gender	34	66	30
2019	Female gender	39	61	40
2018	Male gender	56	44	20
2018	Female gender	42	58	50

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	16	84	32
2020	Female gender	35	65	41
2018	Male gender	27	73	20
2018	Female gender	11	89	50

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	51	49	32
2020	Female gender	35	65	41
2019	Male gender	51	49	30
2019	Female gender	44	56	40
2018	Male gender	28	72	20
2018	Female gender	39	61	50

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	26	74	19
2018	Female gender	24	76	48

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	57	43	19
2018	Female gender	41	59	48

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	69	31	19
2018	Female gender	60	40	48

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	19
2018	Female gender	0	100	48

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	15	12	2	2	36	6	73	6	920
2020	Female gender	21	16	17	4	2	34	6	61	10	618
2019	Male gender	28	13	15	2	1	32	8	69	6	994
2019	Female gender	23	15	19	5	3	28	7	59	12	649
2018	Male gender	26	16	17	2	2	32	6	66	6	902
2018	Female gender	19	16	23	4	3	29	6	53	12	587
2017	Male gender	21	17	13	2	2	39	5	69	7	658
2017	Female gender	17	16	20	3	3	32	9	55	11	471
2014	Male gender	28	17	13	2	1	34	7	75	4	770
2014	Female gender	21	15	18	4	2	30	9	59	11	511

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	27	11	2	2	9	1	84	4	920
2020	Female gender	39	31	14	4	2	9	1	78	7	621
2019	Male gender	54	24	10	3	1	7	1	85	4	993
2019	Female gender	43	27	14	4	2	8	1	77	7	649
2018	Male gender	46	28	14	3	1	7	1	80	5	905
2018	Female gender	37	31	15	4	2	10	0	76	7	589
2017	Male gender	44	32	11	2	2	9	1	84	4	662
2017	Female gender	36	35	15	3	3	7	2	78	6	471
2014	Male gender	46	29	10	2	1	12	1	85	3	768
2014	Female gender	35	31	14	4	2	11	3	77	7	511

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	916
2020	Female gender	6	94	623

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	917
2020	Female gender	11	89	622
2019	Male gender	7	93	993
2019	Female gender	14	86	651
2017	Male gender	11	89	662
2017	Female gender	19	81	470
2014	Male gender	8	92	767
2014	Female gender	17	83	510

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	53	47	66
2020	Female gender	65	35	69

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	81	19	65
2020	Female gender	87	13	69
2019	Male gender	82	18	75
2019	Female gender	86	14	99
2017	Male gender	66	34	73
2017	Female gender	80	20	91
2014	Male gender	71	29	58
2014	Female gender	85	15	87

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	38	4	6	2	2	0	88	8	53
2020	Female gender	55	33	3	9	0	0	0	88	9	60
2019	Male gender	46	38	2	13	0	0	0	85	13	59
2019	Female gender	49	37	5	7	1	0	1	88	8	85
2017	Male gender	54	36	0	4	4	0	2	91	9	48
2017	Female gender	55	29	5	7	4	0	0	84	11	73
2014	Male gender	64	21	9	4	2	0	0	85	7	41
2014	Female gender	49	38	4	9	0	0	0	87	9	74

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	22	5	3	1	2	2	91	4	921
2020	Female gender	60	26	6	2	1	2	2	90	4	622

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	32	10	8	3	3	0	79	11	918
2020	Female gender	49	29	9	7	3	2	0	80	11	620

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	35	7	8	2	0	0	84	9	921
2020	Female gender	56	33	5	5	1	0	0	89	6	623

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	31	8	7	3	0	0	82	10	917
2020	Female gender	57	29	6	5	2	0	0	87	7	621

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	32	11	7	3	0	1	79	10	916
2020	Female gender	50	30	13	4	2	0	1	81	6	619

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	30	7	4	1	1	1	88	5	920
2020	Female gender	60	26	7	4	1	1	1	87	5	623

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	12	2	0	1	7	3	96	1	919
2020	Female gender	82	11	2	0	0	3	1	97	1	622

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	27	6	2	1	1	0	90	3	917
2020	Female gender	71	21	4	2	0	1	0	93	3	620

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	25	5	4	1	0	0	90	5	917
2020	Female gender	65	19	6	5	3	1	0	85	8	617

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	28	6	6	4	0	0	83	11	916
2020	Female gender	61	24	5	8	2	0	0	85	10	623

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	95	5	246
2020	Female gender	96	4	160

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	33	18	17	9	1	0	55	26	235
2020	Female gender	21	35	14	23	5	1	1	57	29	154

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	35	8	4	1	2	86	5	916
2020	Female gender	55	33	8	2	1	1	89	3	622
2019	Male gender	40	37	12	6	2	3	80	8	992
2019	Female gender	45	37	10	4	2	2	84	6	651
2018	Male gender	39	40	13	4	1	3	81	5	904
2018	Female gender	47	37	9	4	1	2	86	5	589
2017	Male gender	33	39	17	5	2	3	75	7	662
2017	Female gender	41	40	10	6	2	2	82	8	470

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	29	9	8	4	1	0	79	12	916
2020	Female gender	53	24	7	9	6	0	0	78	15	621

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	23	8	2	1	3	1	88	4	917
2020	Female gender	66	19	8	3	2	1	0	86	6	620

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	32	13	6	2	2	79	9	919
2020	Female gender	47	32	11	5	4	1	80	9	622
2019	Male gender	41	36	12	7	2	1	78	10	991
2019	Female gender	37	38	12	8	4	2	76	12	651
2018	Male gender	37	37	14	6	3	2	76	10	906
2018	Female gender	37	38	13	8	2	1	76	10	591
2017	Male gender	31	40	16	8	4	1	72	12	661
2017	Female gender	26	46	11	9	6	2	74	16	470

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	49	7	9	1	0	1	83	10	246
2020	Female gender	34	48	5	8	3	0	2	84	10	160
2019	Male gender	32	42	12	6	2	3	3	79	9	269
2019	Female gender	33	47	7	8	3	1	1	82	12	150

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	34	23	11	7	0	0	60	18	921
2020	Female gender	26	30	20	12	10	0	1	57	23	621

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	28	14	8	8	0	70	16	920
2020	Female gender	48	25	14	7	5	1	74	12	621
2019	Male gender	28	29	19	11	12	1	58	23	992
2019	Female gender	34	27	20	8	10	1	62	18	650
2018	Male gender	35	32	17	8	6	1	68	15	906
2018	Female gender	42	28	17	7	5	1	70	13	587
2017	Male gender	46	29	14	5	6	1	76	11	661
2017	Female gender	47	29	12	5	5	1	77	10	470

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	29	24	10	6	0	60	16	919
2020	Female gender	25	28	21	15	10	1	53	25	620
2019	Male gender	28	36	19	12	5	0	64	16	992
2019	Female gender	27	29	23	11	8	0	57	20	649
2018	Male gender	25	34	26	10	4	0	59	15	904
2018	Female gender	21	31	26	13	9	0	52	22	590
2017	Male gender	22	36	25	10	5	1	59	15	661
2017	Female gender	22	36	23	11	7	0	58	18	471

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	29	14	7	3	1	76	10	915
2020	Female gender	39	29	18	8	5	1	68	13	618
2019	Male gender	46	29	16	6	2	1	76	8	981
2019	Female gender	38	32	19	5	4	1	71	9	649
2018	Male gender	40	31	18	7	3	1	72	10	900
2018	Female gender	35	33	18	9	5	1	69	14	586
2017	Male gender	38	36	15	7	2	2	75	9	662
2017	Female gender	34	34	17	9	4	2	70	13	469

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	25	25	14	10	0	1	51	24	913
2020	Female gender	25	26	21	14	12	0	1	51	27	619
2019	Male gender	22	27	24	16	11	0	0	49	27	987
2019	Female gender	22	25	23	16	13	0	1	48	29	648
2018	Male gender	21	28	27	15	8	0	1	49	24	901
2018	Female gender	21	27	26	15	9	0	0	49	25	585
2017	Male gender	16	34	26	15	9	0	1	50	24	660
2017	Female gender	24	27	24	16	8	1	1	52	24	471

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	21	10	5	2	2	83	7	916
2020	Female gender	53	23	12	6	4	3	78	10	615
2019	Male gender	64	23	7	3	2	2	88	4	988
2019	Female gender	58	22	9	5	1	5	84	6	647
2018	Male gender	60	23	10	3	2	2	86	5	905
2018	Female gender	58	24	9	5	1	3	84	6	586
2017	Male gender	55	28	9	3	1	4	87	4	662
2017	Female gender	55	23	11	2	2	7	85	4	470

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	27	17	9	6	67	15	918
2020	Female gender	33	27	21	11	7	61	18	621
2019	Male gender	49	30	12	6	3	78	9	990
2019	Female gender	42	29	16	8	4	71	13	648
2018	Male gender	46	29	16	6	3	75	10	902
2018	Female gender	39	31	17	7	5	70	12	587
2017	Male gender	39	37	15	6	4	76	9	662
2017	Female gender	34	32	18	11	5	66	16	468

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	21	16	10	8	0	6	64	19	921
2020	Female gender	39	21	15	11	8	0	7	64	20	622

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	34	15	7	4	0	0	74	11	921
2020	Female gender	37	32	19	9	3	0	0	69	12	617
2019	Male gender	38	36	15	7	4	0	0	74	11	992
2019	Female gender	38	33	20	4	3	0	1	72	8	651
2018	Male gender	34	36	20	8	2	0	1	70	10	907
2018	Female gender	32	36	19	8	3	1	0	69	12	588
2017	Male gender	31	37	18	9	3	0	1	69	12	661
2017	Female gender	33	37	17	9	4	0	0	70	13	470

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	35	19	8	5	0	67	13	920
2020	Female gender	30	31	20	14	5	1	61	19	620
2019	Male gender	27	37	22	10	4	0	64	14	994
2019	Female gender	27	37	21	9	5	1	64	15	648
2018	Male gender	26	36	24	10	4	0	62	15	905
2018	Female gender	25	38	19	12	5	0	64	17	586
2017	Male gender	22	37	25	9	5	1	60	15	661
2017	Female gender	24	36	22	12	5	0	60	17	470

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	31	18	9	5	0	0	69	14	919
2020	Female gender	32	30	19	13	5	0	1	63	18	620
2019	Male gender	33	32	21	9	4	0	0	65	14	992
2019	Female gender	31	32	19	11	7	0	1	63	18	650
2018	Male gender	29	33	22	11	4	0	0	63	15	905
2018	Female gender	29	33	22	10	5	0	0	63	16	585
2017	Male gender	27	33	21	13	5	0	1	61	18	662
2017	Female gender	26	35	19	13	6	1	0	62	19	470

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	25	12	6	4	0	78	9	918
2020	Female gender	49	27	12	7	3	1	77	11	615
2019	Male gender	51	27	10	7	5	0	78	12	991
2019	Female gender	49	26	13	7	4	1	76	11	649

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	33	22	10	4	0	0	63	15	920
2020	Female gender	25	33	21	12	8	0	1	58	21	622

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	34	18	9	2	0	71	11	920
2020	Female gender	34	34	19	9	4	1	68	13	620
2019	Male gender	39	34	16	8	2	0	74	10	987
2019	Female gender	38	33	18	8	2	1	71	11	646
2018	Male gender	32	35	21	9	3	0	68	11	900
2018	Female gender	30	35	21	9	4	0	65	13	583
2017	Male gender	31	38	18	9	3	1	69	12	659
2017	Female gender	25	39	22	8	4	1	65	13	469

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	28	12	5	3	1	80	8	911
2020	Female gender	47	26	16	5	5	1	74	10	618
2019	Male gender	62	19	10	6	4	0	81	9	987
2019	Female gender	54	22	12	6	5	1	77	11	646
2018	Male gender	59	20	9	7	5	1	79	12	900
2018	Female gender	51	21	14	8	4	1	73	13	583
2017	Male gender	49	23	14	6	7	0	73	13	662
2017	Female gender	47	22	15	9	6	1	70	15	471

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	33	18	8	4	0	0	70	12	911
2020	Female gender	33	36	18	8	5	0	0	69	12	616

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	79	12	3	1	1	0	3	95	2	914
2020	Female gender	75	12	4	2	1	0	5	92	4	618
2019	Male gender	82	8	3	1	1	0	5	94	3	991
2019	Female gender	78	9	3	1	1	0	7	94	2	643
2018	Male gender	79	9	4	2	1	1	3	92	3	901
2018	Female gender	74	12	7	2	2	0	4	89	4	587

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	87	6	2	1	2	1	2	95	3	916
2020	Female gender	80	9	5	1	2	0	4	92	3	618
2019	Male gender	85	7	4	1	1	0	2	94	2	992
2019	Female gender	72	13	7	3	2	0	2	87	5	649
2018	Male gender	83	9	3	2	1	0	2	94	3	901
2018	Female gender	71	16	6	2	3	0	2	89	5	586
2017	Male gender	84	8	3	1	1	0	2	94	3	662
2017	Female gender	71	13	5	4	4	0	2	87	8	468

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	77	16	5	1	1	1	93	2	915
2020	Female gender	71	18	5	2	2	2	91	4	617
2019	Male gender	69	23	5	2	0	1	93	2	993
2019	Female gender	62	25	8	3	1	1	88	4	649
2018	Male gender	63	26	7	2	1	1	90	3	905
2018	Female gender	60	26	9	3	2	0	87	4	590
2017	Male gender	62	28	5	2	1	1	91	4	659
2017	Female gender	56	27	12	3	2	1	83	5	470

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	13	6	3	2	1	88	5	917
2020	Female gender	70	15	8	2	3	2	87	5	616
2019	Male gender	69	17	7	4	2	0	87	6	990
2019	Female gender	63	17	12	5	2	2	81	8	645
2018	Male gender	64	21	8	4	2	1	86	7	905
2018	Female gender	59	21	10	5	4	0	80	9	591
2017	Male gender	65	21	6	3	2	2	88	6	658
2017	Female gender	60	23	8	5	4	0	83	9	469

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	10	3	1	0	15	95	2	918
2020	Female gender	66	10	3	2	1	19	93	4	618
2019	Male gender	66	11	4	1	1	18	94	2	983
2019	Female gender	64	10	4	1	0	21	94	1	640
2018	Male gender	58	13	4	1	0	23	93	1	896
2018	Female gender	60	9	4	2	0	25	92	3	585
2017	Male gender	60	13	3	0	1	23	95	1	660
2017	Female gender	55	13	3	2	1	26	92	3	470

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	79	13	4	1	0	3	95	1	918
2020	Female gender	80	10	3	1	1	5	95	2	619
2019	Male gender	81	11	4	1	0	3	94	2	986
2019	Female gender	75	13	3	1	0	8	95	2	648
2018	Male gender	77	14	3	1	1	5	96	1	906
2018	Female gender	75	14	4	0	0	6	95	0	587
2017	Male gender	76	13	3	1	0	6	95	2	657
2017	Female gender	74	13	3	1	0	9	95	1	466

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	85	9	3	1	1	1	95	2	920
2020	Female gender	85	10	2	1	0	2	96	2	619
2019	Male gender	88	6	3	2	1	1	95	2	989
2019	Female gender	84	8	4	1	1	2	94	2	648
2018	Male gender	86	7	3	1	1	2	95	2	906
2018	Female gender	85	8	2	2	1	3	95	3	592
2017	Male gender	83	10	2	1	1	3	96	2	662
2017	Female gender	83	11	2	0	2	2	96	2	469

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	61	22	11	3	2	1	84	5	918
2020	Female gender	51	26	14	6	2	1	77	8	621
2019	Male gender	68	22	6	2	1	1	91	3	991
2019	Female gender	58	29	8	2	1	1	88	4	650
2018	Male gender	63	25	7	3	1	1	89	3	904
2018	Female gender	58	25	12	3	1	2	84	4	591
2017	Male gender	61	28	8	1	1	1	90	2	661
2017	Female gender	53	27	14	3	1	2	82	4	470

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	41	21	8	4	1	0	67	12	920
2020	Female gender	25	44	20	6	4	1	0	70	11	621

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	37	29	10	3	58	13	920
2020	Female gender	14	34	35	13	4	48	17	620
2019	Male gender	25	38	28	7	1	63	8	994
2019	Female gender	19	38	32	9	2	58	10	652
2018	Male gender	26	39	26	7	1	65	9	906
2018	Female gender	17	37	33	9	3	55	12	589
2017	Male gender	16	41	34	8	2	57	10	662
2017	Female gender	13	37	37	8	4	50	12	471

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	6	16	34	29	15	44	22	918
2020	Female gender	12	21	37	21	10	30	32	621
2019	Male gender	4	14	32	31	19	50	18	992
2019	Female gender	7	18	41	22	12	34	25	649
2018	Male gender	4	13	34	31	18	49	17	900
2018	Female gender	7	15	42	25	11	36	21	590
2017	Male gender	4	11	38	29	18	47	15	662
2017	Female gender	5	18	40	27	9	36	23	471

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	43	23	1	55	45	921
2020	Female gender	27	53	19	1	67	33	623

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	315
2020	Female gender	40	60	169

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	17	7	4	5	2	9	82	10	921
2020	Female gender	60	14	8	4	3	2	10	83	8	621
2019	Male gender	53	17	10	6	7	1	7	75	14	990
2019	Female gender	52	16	8	7	6	1	10	77	15	648
2018	Male gender	62	14	7	5	3	1	8	83	9	903
2018	Female gender	56	13	7	6	5	1	11	79	13	592

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	29	11	20	18	1	1	50	39	314
2020	Female gender	18	21	14	21	21	0	5	41	44	169

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	12	10	17	16	2	28	39	48	315
2020	Female gender	10	16	12	14	19	2	27	37	47	169

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 115. What is your gender?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat