2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 33 6 6 2 0 0 85 8 401
2020 3 to 10 years in current department or agency 48 35 8 7 2 0 0 83 9 591
2020 11 to 20 years in current department or agency 49 33 9 5 3 0 0 82 9 399
2020 More than 20 years in current department or agency 48 26 14 8 4 0 0 74 12 96
2019 Less than 3 years in current department or agency 57 28 7 5 3 0 0 85 8 433
2019 3 to 10 years in current department or agency 53 33 7 5 2 0 0 86 7 562
2019 11 to 20 years in current department or agency 49 38 7 4 2 0 0 87 6 450
2019 More than 20 years in current department or agency 41 44 7 7 2 0 0 85 8 100
2018 Less than 3 years in current department or agency 55 33 7 4 2 0 0 87 6 441
2018 3 to 10 years in current department or agency 47 37 8 4 3 0 0 84 8 509
2018 11 to 20 years in current department or agency 43 41 7 6 2 0 0 85 9 436
2018 More than 20 years in current department or agency 48 40 5 5 2 0 0 88 6 114
2017 Less than 3 years in current department or agency 61 30 5 2 1 0 0 92 3 208
2017 3 to 10 years in current department or agency 44 40 7 5 3 0 0 84 9 487
2017 11 to 20 years in current department or agency 45 38 7 7 3 0 0 83 10 339
2017 More than 20 years in current department or agency 50 35 5 3 6 0 0 85 9 99
2014 Less than 3 years in current department or agency 49 40 5 4 2 0 0 89 6 299
2014 3 to 10 years in current department or agency 47 37 8 5 3 0 0 85 8 619
2014 11 to 20 years in current department or agency 41 41 8 7 3 0 0 82 10 256
2014 More than 20 years in current department or agency 47 37 6 7 3 0 0 84 10 107

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 34 10 5 3 0 0 82 8 401
2020 3 to 10 years in current department or agency 44 36 9 8 3 0 0 80 11 590
2020 11 to 20 years in current department or agency 42 37 7 8 6 0 0 79 13 400
2020 More than 20 years in current department or agency 38 38 10 11 3 0 0 75 15 95
2019 Less than 3 years in current department or agency 47 35 8 6 4 0 0 81 10 433
2019 3 to 10 years in current department or agency 43 35 9 8 5 0 0 78 13 561
2019 11 to 20 years in current department or agency 39 37 11 7 5 0 0 77 12 449
2019 More than 20 years in current department or agency 36 36 15 10 2 0 0 72 13 99
2018 Less than 3 years in current department or agency 51 35 7 5 2 0 0 86 7 439
2018 3 to 10 years in current department or agency 41 36 9 9 5 0 0 77 14 509
2018 11 to 20 years in current department or agency 35 38 13 10 5 0 0 73 15 437
2018 More than 20 years in current department or agency 42 34 11 12 2 0 0 76 13 112
2017 Less than 3 years in current department or agency 53 34 9 3 1 0 0 87 4 208
2017 3 to 10 years in current department or agency 38 37 10 11 4 0 0 75 15 487
2017 11 to 20 years in current department or agency 30 42 10 12 5 0 0 73 17 337
2017 More than 20 years in current department or agency 38 27 17 9 8 0 0 65 18 99

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 25 9 2 1 0 0 89 2 401
2020 3 to 10 years in current department or agency 62 28 8 2 1 0 0 90 3 588
2020 11 to 20 years in current department or agency 63 26 7 2 2 0 0 89 4 400
2020 More than 20 years in current department or agency 58 32 7 2 1 0 0 89 3 95
2019 Less than 3 years in current department or agency 66 22 8 2 2 0 0 89 4 430
2019 3 to 10 years in current department or agency 63 28 6 1 2 0 0 91 3 558
2019 11 to 20 years in current department or agency 64 27 7 2 0 0 0 91 2 445
2019 More than 20 years in current department or agency 65 28 4 1 1 0 0 93 2 99
2018 Less than 3 years in current department or agency 63 27 6 2 1 0 0 90 4 433
2018 3 to 10 years in current department or agency 64 24 8 3 1 0 0 88 4 504
2018 11 to 20 years in current department or agency 60 30 7 2 1 0 0 90 3 434
2018 More than 20 years in current department or agency 70 23 8 0 0 0 0 92 0 113
2017 Less than 3 years in current department or agency 69 26 4 0 0 0 0 95 0 208
2017 3 to 10 years in current department or agency 61 28 7 4 0 0 0 90 4 483
2017 11 to 20 years in current department or agency 59 31 7 1 1 0 0 91 2 337
2017 More than 20 years in current department or agency 66 25 5 3 0 0 0 92 3 99
2014 Less than 3 years in current department or agency 73 21 4 1 1 0 0 95 2 299
2014 3 to 10 years in current department or agency 69 24 5 1 1 0 0 93 2 619
2014 11 to 20 years in current department or agency 66 27 7 1 0 0 0 92 1 256
2014 More than 20 years in current department or agency 78 17 3 1 1 0 0 95 2 107

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 28 9 4 1 0 0 86 5 401
2020 3 to 10 years in current department or agency 53 34 8 3 2 0 0 87 5 590
2020 11 to 20 years in current department or agency 53 33 7 5 2 0 0 86 6 398
2020 More than 20 years in current department or agency 54 26 13 5 1 0 0 81 6 96
2019 Less than 3 years in current department or agency 62 24 9 3 2 0 0 87 5 433
2019 3 to 10 years in current department or agency 56 33 5 3 2 0 0 89 6 561
2019 11 to 20 years in current department or agency 52 36 7 3 1 0 0 88 4 449
2019 More than 20 years in current department or agency 48 34 12 5 0 0 0 82 5 99
2018 Less than 3 years in current department or agency 63 28 5 2 2 0 0 91 4 440
2018 3 to 10 years in current department or agency 54 32 8 3 3 0 0 86 6 505
2018 11 to 20 years in current department or agency 47 39 8 5 1 0 0 86 6 439
2018 More than 20 years in current department or agency 52 36 9 3 0 0 0 88 3 113
2017 Less than 3 years in current department or agency 69 23 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 49 36 8 4 2 0 0 86 6 485
2017 11 to 20 years in current department or agency 49 37 7 5 2 0 0 86 7 336
2017 More than 20 years in current department or agency 51 33 9 2 5 0 0 84 7 99
2014 Less than 3 years in current department or agency 61 32 2 3 2 0 0 93 5 299
2014 3 to 10 years in current department or agency 54 34 7 3 2 0 0 88 5 618
2014 11 to 20 years in current department or agency 50 34 8 4 3 1 0 85 7 256
2014 More than 20 years in current department or agency 54 30 10 5 1 0 0 84 6 106

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 71 20 5 3 1 0 0 90 4 399
2020 3 to 10 years in current department or agency 64 24 7 4 1 0 0 88 5 592
2020 11 to 20 years in current department or agency 61 28 6 3 2 1 0 89 5 396
2020 More than 20 years in current department or agency 64 16 14 4 2 0 0 79 7 94
2019 Less than 3 years in current department or agency 72 18 4 4 3 0 0 89 7 430
2019 3 to 10 years in current department or agency 61 24 8 4 2 0 0 86 6 561
2019 11 to 20 years in current department or agency 56 27 9 5 3 0 0 83 8 447
2019 More than 20 years in current department or agency 54 27 9 7 2 0 0 81 9 100
2018 Less than 3 years in current department or agency 79 15 4 1 1 0 0 94 1 441
2018 3 to 10 years in current department or agency 60 26 9 3 2 0 0 86 5 509
2018 11 to 20 years in current department or agency 53 28 13 4 2 0 0 81 6 439
2018 More than 20 years in current department or agency 56 25 14 3 1 0 0 82 4 115
2017 Less than 3 years in current department or agency 80 15 3 0 1 1 0 96 1 208
2017 3 to 10 years in current department or agency 55 30 8 5 2 0 0 85 7 486
2017 11 to 20 years in current department or agency 48 31 12 6 2 0 0 80 9 339
2017 More than 20 years in current department or agency 50 24 17 4 5 0 0 74 9 99
2014 Less than 3 years in current department or agency 73 19 4 1 2 1 1 94 2 299
2014 3 to 10 years in current department or agency 54 29 10 4 3 0 0 84 7 619
2014 11 to 20 years in current department or agency 45 34 11 8 3 0 0 78 11 256
2014 More than 20 years in current department or agency 50 33 8 7 2 0 0 83 9 107

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 22 6 3 2 0 0 89 5 400
2020 3 to 10 years in current department or agency 59 29 5 5 2 0 0 88 7 582
2020 11 to 20 years in current department or agency 57 30 8 4 2 0 0 87 5 397
2020 More than 20 years in current department or agency 58 23 9 7 3 0 0 80 11 95
2019 Less than 3 years in current department or agency 67 22 4 4 3 0 0 89 7 430
2019 3 to 10 years in current department or agency 57 28 7 5 2 0 0 85 7 562
2019 11 to 20 years in current department or agency 51 32 10 6 2 0 0 83 8 450
2019 More than 20 years in current department or agency 51 32 9 5 3 0 0 82 8 98
2018 Less than 3 years in current department or agency 77 18 4 1 1 0 0 94 2 439
2018 3 to 10 years in current department or agency 54 32 7 4 2 0 0 86 7 511
2018 11 to 20 years in current department or agency 49 31 12 7 2 0 0 80 8 437
2018 More than 20 years in current department or agency 46 33 12 7 1 0 0 79 8 115
2017 Less than 3 years in current department or agency 79 17 2 0 1 0 0 97 1 208
2017 3 to 10 years in current department or agency 49 34 8 6 2 0 0 84 8 487
2017 11 to 20 years in current department or agency 45 32 12 9 2 0 0 77 11 338
2017 More than 20 years in current department or agency 46 29 16 4 5 0 0 75 9 99
2014 Less than 3 years in current department or agency 68 25 3 2 1 0 0 94 3 299
2014 3 to 10 years in current department or agency 51 32 10 5 2 0 0 82 8 618
2014 11 to 20 years in current department or agency 41 36 9 8 6 1 0 77 14 256
2014 More than 20 years in current department or agency 49 32 11 7 2 0 0 81 8 107

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 20 9 4 3 1 0 83 8 401
2020 3 to 10 years in current department or agency 62 20 8 6 3 2 0 84 9 592
2020 11 to 20 years in current department or agency 58 22 11 5 3 1 0 81 8 399
2020 More than 20 years in current department or agency 59 20 11 2 3 3 2 83 6 95
2019 Less than 3 years in current department or agency 63 18 10 4 4 1 0 82 8 431
2019 3 to 10 years in current department or agency 57 22 8 8 3 1 0 80 12 562
2019 11 to 20 years in current department or agency 52 25 12 5 3 2 0 79 9 451
2019 More than 20 years in current department or agency 60 16 12 6 3 3 0 78 9 100
2018 Less than 3 years in current department or agency 68 18 8 3 1 1 1 88 4 441
2018 3 to 10 years in current department or agency 56 22 12 6 4 1 0 78 10 511
2018 11 to 20 years in current department or agency 52 23 12 6 5 1 0 76 12 440
2018 More than 20 years in current department or agency 49 23 17 7 1 1 1 74 8 115
2017 Less than 3 years in current department or agency 74 11 8 2 1 2 1 88 3 208
2017 3 to 10 years in current department or agency 51 25 12 7 4 1 0 77 11 486
2017 11 to 20 years in current department or agency 45 26 11 9 5 3 0 74 15 338
2017 More than 20 years in current department or agency 53 24 13 2 4 3 1 80 7 99
2014 Less than 3 years in current department or agency 61 21 8 5 2 3 0 85 7 300
2014 3 to 10 years in current department or agency 51 24 11 6 5 2 0 77 12 618
2014 11 to 20 years in current department or agency 49 22 10 5 10 4 1 74 16 256
2014 More than 20 years in current department or agency 59 18 8 6 4 3 1 80 11 107
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 26 9 3 1 1 1 87 4 402
2020 3 to 10 years in current department or agency 66 20 8 3 1 0 2 88 5 591
2020 11 to 20 years in current department or agency 72 17 5 3 1 1 1 91 3 399
2020 More than 20 years in current department or agency 62 30 4 1 2 0 0 93 3 95
2019 Less than 3 years in current department or agency 58 23 12 3 2 1 2 82 5 433
2019 3 to 10 years in current department or agency 67 21 7 2 1 1 2 90 2 564
2019 11 to 20 years in current department or agency 67 18 10 3 1 0 1 86 3 451
2019 More than 20 years in current department or agency 62 24 10 1 1 1 1 88 2 98

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 26 8 3 3 0 0 86 6 402
2020 3 to 10 years in current department or agency 57 26 8 7 2 0 1 83 9 590
2020 11 to 20 years in current department or agency 55 28 6 8 2 0 0 83 10 399
2020 More than 20 years in current department or agency 53 31 4 7 3 1 0 85 11 96
2019 Less than 3 years in current department or agency 57 25 8 7 2 0 0 82 10 433
2019 3 to 10 years in current department or agency 51 30 8 6 4 0 1 82 10 558
2019 11 to 20 years in current department or agency 51 29 8 8 3 1 0 81 11 450
2019 More than 20 years in current department or agency 40 36 5 16 2 1 0 76 18 99
2018 Less than 3 years in current department or agency 56 29 7 5 2 1 1 87 7 441
2018 3 to 10 years in current department or agency 47 33 8 7 4 1 0 81 11 509
2018 11 to 20 years in current department or agency 50 31 7 8 4 0 0 81 12 439
2018 More than 20 years in current department or agency 38 38 13 7 4 0 0 75 11 114
2017 Less than 3 years in current department or agency 61 23 7 6 2 0 0 85 8 207
2017 3 to 10 years in current department or agency 47 33 9 5 5 0 0 80 11 487
2017 11 to 20 years in current department or agency 43 37 9 6 4 0 0 81 10 339
2017 More than 20 years in current department or agency 28 40 10 18 3 0 0 69 22 98
2014 Less than 3 years in current department or agency 53 32 9 4 2 1 0 86 6 300
2014 3 to 10 years in current department or agency 48 31 8 8 4 0 0 79 13 619
2014 11 to 20 years in current department or agency 41 35 10 7 6 0 0 76 14 256
2014 More than 20 years in current department or agency 45 37 5 10 2 1 0 83 12 107

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 22 5 4 2 0 0 89 6 402
2020 3 to 10 years in current department or agency 65 21 5 5 3 0 0 86 8 592
2020 11 to 20 years in current department or agency 66 19 7 6 2 0 0 85 8 400
2020 More than 20 years in current department or agency 65 20 4 7 4 0 0 85 10 96
2019 Less than 3 years in current department or agency 58 27 7 5 3 0 0 84 8 433
2019 3 to 10 years in current department or agency 57 24 8 7 4 0 0 81 11 562
2019 11 to 20 years in current department or agency 56 24 9 7 3 0 0 81 10 451
2019 More than 20 years in current department or agency 52 24 12 10 2 0 0 77 12 98
2018 Less than 3 years in current department or agency 62 24 7 3 3 0 0 87 6 440
2018 3 to 10 years in current department or agency 51 29 8 6 6 0 0 80 11 508
2018 11 to 20 years in current department or agency 50 26 11 7 5 0 0 77 12 438
2018 More than 20 years in current department or agency 53 22 12 9 4 0 0 75 13 114
2017 Less than 3 years in current department or agency 66 23 6 2 2 0 0 89 5 208
2017 3 to 10 years in current department or agency 56 27 7 6 4 0 0 83 10 484
2017 11 to 20 years in current department or agency 51 28 9 8 3 0 0 80 11 339
2017 More than 20 years in current department or agency 50 26 13 8 3 0 0 75 12 99
2014 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 5 299
2014 3 to 10 years in current department or agency 55 28 7 8 2 0 0 82 10 618
2014 11 to 20 years in current department or agency 47 34 8 6 5 0 0 81 11 256
2014 More than 20 years in current department or agency 58 23 10 6 3 0 0 81 9 107

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 22 9 4 2 9 1 83 7 401
2020 3 to 10 years in current department or agency 44 29 11 6 3 7 0 79 10 592
2020 11 to 20 years in current department or agency 39 32 12 9 4 5 0 74 13 398
2020 More than 20 years in current department or agency 45 25 15 7 5 3 0 72 12 96
2019 Less than 3 years in current department or agency 48 29 10 4 3 6 0 82 8 433
2019 3 to 10 years in current department or agency 38 32 12 10 4 5 0 73 14 562
2019 11 to 20 years in current department or agency 29 31 15 14 6 5 0 63 21 448
2019 More than 20 years in current department or agency 27 28 20 16 2 8 0 59 19 100
2018 Less than 3 years in current department or agency 52 29 8 3 1 7 0 88 4 442
2018 3 to 10 years in current department or agency 28 35 16 10 5 6 0 67 16 510
2018 11 to 20 years in current department or agency 24 33 21 11 6 6 0 61 18 439
2018 More than 20 years in current department or agency 21 33 23 12 4 6 0 59 17 115
2017 Less than 3 years in current department or agency 50 31 7 4 0 7 0 87 5 207
2017 3 to 10 years in current department or agency 24 35 14 12 9 6 0 63 22 487
2017 11 to 20 years in current department or agency 18 34 16 16 7 9 0 57 25 339
2017 More than 20 years in current department or agency 20 31 18 15 8 6 1 55 26 99
2014 Less than 3 years in current department or agency 48 29 8 4 1 10 0 86 5 298
2014 3 to 10 years in current department or agency 31 34 14 11 6 5 0 68 17 619
2014 11 to 20 years in current department or agency 25 36 13 13 7 6 0 65 22 256
2014 More than 20 years in current department or agency 24 40 13 13 4 6 0 68 19 107

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 30 12 6 4 3 0 78 10 402
2020 3 to 10 years in current department or agency 38 33 13 9 5 2 0 72 14 591
2020 11 to 20 years in current department or agency 36 36 12 11 5 1 0 73 15 398
2020 More than 20 years in current department or agency 40 24 19 9 5 2 0 65 15 96
2019 Less than 3 years in current department or agency 39 32 14 8 4 2 0 73 13 431
2019 3 to 10 years in current department or agency 29 35 14 13 8 2 0 65 21 559
2019 11 to 20 years in current department or agency 26 34 17 15 8 0 0 60 23 449
2019 More than 20 years in current department or agency 25 26 23 18 8 0 0 51 26 100
2018 Less than 3 years in current department or agency 49 32 9 5 1 4 0 84 6 441
2018 3 to 10 years in current department or agency 23 35 17 16 7 2 0 59 23 509
2018 11 to 20 years in current department or agency 21 37 20 14 8 1 0 58 21 439
2018 More than 20 years in current department or agency 24 35 22 12 6 1 0 60 18 114
2017 Less than 3 years in current department or agency 50 32 9 4 0 4 0 86 5 207
2017 3 to 10 years in current department or agency 21 35 16 18 9 1 0 57 28 486
2017 11 to 20 years in current department or agency 16 38 18 18 9 2 0 55 27 338
2017 More than 20 years in current department or agency 24 30 15 19 11 1 0 55 30 98
2014 Less than 3 years in current department or agency 46 36 7 5 1 4 0 86 7 300
2014 3 to 10 years in current department or agency 27 34 16 15 6 1 0 62 21 619
2014 11 to 20 years in current department or agency 18 36 17 18 9 2 0 55 28 256
2014 More than 20 years in current department or agency 23 42 11 17 6 0 0 65 23 107

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 29 14 13 4 6 0 67 18 401
2020 3 to 10 years in current department or agency 24 35 16 14 7 4 0 61 22 592
2020 11 to 20 years in current department or agency 25 35 15 16 7 1 0 61 23 396
2020 More than 20 years in current department or agency 26 30 22 9 9 3 0 59 19 96
2019 Less than 3 years in current department or agency 26 34 17 15 5 3 0 62 20 432
2019 3 to 10 years in current department or agency 18 35 17 16 11 3 0 55 28 559
2019 11 to 20 years in current department or agency 14 31 22 20 11 1 0 46 31 449
2019 More than 20 years in current department or agency 13 30 24 20 10 3 0 44 32 100
2018 Less than 3 years in current department or agency 35 34 12 8 2 9 0 76 11 439
2018 3 to 10 years in current department or agency 12 34 22 18 10 4 0 48 30 511
2018 11 to 20 years in current department or agency 11 30 26 21 9 2 0 42 32 438
2018 More than 20 years in current department or agency 14 25 30 19 8 4 0 41 28 115
2017 Less than 3 years in current department or agency 38 28 13 9 2 10 0 74 12 208
2017 3 to 10 years in current department or agency 11 33 20 22 11 3 0 46 34 488
2017 11 to 20 years in current department or agency 8 35 19 23 10 5 0 45 35 339
2017 More than 20 years in current department or agency 11 30 20 26 8 5 0 43 36 99
2014 Less than 3 years in current department or agency 31 36 12 10 1 10 0 75 12 300
2014 3 to 10 years in current department or agency 17 35 18 20 8 3 0 53 28 619
2014 11 to 20 years in current department or agency 11 27 23 22 12 5 0 40 36 255
2014 More than 20 years in current department or agency 13 35 17 19 12 4 0 50 32 107

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 35 11 13 7 3 0 68 21 402
2020 3 to 10 years in current department or agency 22 34 14 18 11 1 0 57 29 592
2020 11 to 20 years in current department or agency 23 37 14 17 9 1 0 61 25 400
2020 More than 20 years in current department or agency 24 40 14 11 10 1 0 65 22 96
2019 Less than 3 years in current department or agency 20 33 15 20 9 3 0 55 30 432
2019 3 to 10 years in current department or agency 15 32 18 21 14 1 0 47 35 563
2019 11 to 20 years in current department or agency 12 31 20 23 13 1 0 43 36 448
2019 More than 20 years in current department or agency 10 30 21 27 10 1 0 41 38 100
2018 Less than 3 years in current department or agency 31 34 15 11 4 5 0 68 16 443
2018 3 to 10 years in current department or agency 11 36 16 23 13 1 0 47 36 511
2018 11 to 20 years in current department or agency 8 32 21 24 13 1 0 41 37 439
2018 More than 20 years in current department or agency 10 27 22 21 18 3 0 38 40 115
2017 Less than 3 years in current department or agency 29 36 11 14 2 8 0 71 17 207
2017 3 to 10 years in current department or agency 10 32 13 27 17 1 0 42 44 485
2017 11 to 20 years in current department or agency 7 28 17 27 19 1 0 36 47 339
2017 More than 20 years in current department or agency 10 26 14 36 12 2 0 37 49 99
2014 Less than 3 years in current department or agency 30 33 13 15 5 4 0 66 21 299
2014 3 to 10 years in current department or agency 17 32 14 24 12 1 0 50 36 618
2014 11 to 20 years in current department or agency 10 27 23 24 15 2 0 37 40 255
2014 More than 20 years in current department or agency 11 40 21 18 10 0 0 52 28 107
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 37 8 7 3 1 0 83 9 400
2020 3 to 10 years in current department or agency 37 39 10 10 3 1 0 76 14 591
2020 11 to 20 years in current department or agency 37 38 8 11 6 0 0 75 16 399
2020 More than 20 years in current department or agency 34 40 10 11 4 0 0 75 15 96
2019 Less than 3 years in current department or agency 44 36 9 7 4 0 0 80 11 433
2019 3 to 10 years in current department or agency 33 38 12 10 6 0 0 72 15 561
2019 11 to 20 years in current department or agency 31 40 12 11 6 0 0 71 17 450
2019 More than 20 years in current department or agency 31 36 15 15 3 0 0 67 18 99
2018 Less than 3 years in current department or agency 43 38 11 5 2 0 1 81 7 440
2018 3 to 10 years in current department or agency 29 38 15 13 5 0 0 67 18 509
2018 11 to 20 years in current department or agency 29 34 16 13 7 0 0 63 20 437
2018 More than 20 years in current department or agency 34 37 14 11 5 0 0 70 16 114
2017 Less than 3 years in current department or agency 48 39 10 3 1 0 0 86 4 208
2017 3 to 10 years in current department or agency 33 36 11 14 6 0 0 69 19 487
2017 11 to 20 years in current department or agency 26 42 12 13 7 0 0 68 20 338
2017 More than 20 years in current department or agency 31 31 14 15 9 0 0 62 25 99
2014 Less than 3 years in current department or agency 43 40 10 3 2 1 1 84 5 300
2014 3 to 10 years in current department or agency 33 36 14 10 7 0 0 69 17 617
2014 11 to 20 years in current department or agency 29 36 16 11 8 0 0 65 19 256
2014 More than 20 years in current department or agency 32 41 12 9 6 0 0 73 15 107

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 42 10 8 3 0 0 78 12 399
2020 3 to 10 years in current department or agency 29 46 11 11 4 0 0 75 15 587
2020 11 to 20 years in current department or agency 35 41 9 10 5 0 0 75 15 399
2020 More than 20 years in current department or agency 38 34 10 12 6 0 0 72 18 95
2019 Less than 3 years in current department or agency 34 40 9 12 4 0 0 75 16 433
2019 3 to 10 years in current department or agency 30 43 12 11 4 0 0 73 15 559
2019 11 to 20 years in current department or agency 27 45 11 12 5 0 0 72 17 445
2019 More than 20 years in current department or agency 32 40 8 14 6 0 0 72 20 98
2018 Less than 3 years in current department or agency 36 41 11 10 3 0 0 77 13 441
2018 3 to 10 years in current department or agency 27 43 13 12 5 0 0 70 17 510
2018 11 to 20 years in current department or agency 25 44 15 10 5 0 0 70 15 438
2018 More than 20 years in current department or agency 28 37 17 16 2 0 0 65 18 115
2017 Less than 3 years in current department or agency 39 42 10 7 1 0 0 81 9 208
2017 3 to 10 years in current department or agency 28 40 13 14 5 0 0 69 19 487
2017 11 to 20 years in current department or agency 24 46 11 14 4 0 0 70 19 338
2017 More than 20 years in current department or agency 32 33 9 23 3 0 0 65 26 99

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 33 9 6 3 1 0 83 8 401
2020 3 to 10 years in current department or agency 49 30 9 8 4 0 1 79 12 590
2020 11 to 20 years in current department or agency 50 27 11 7 4 1 0 78 11 400
2020 More than 20 years in current department or agency 52 29 8 5 6 0 1 81 12 96
2019 Less than 3 years in current department or agency 46 32 11 6 4 0 0 78 11 433
2019 3 to 10 years in current department or agency 48 30 9 8 4 0 1 79 12 564
2019 11 to 20 years in current department or agency 47 28 12 7 5 1 0 76 12 450
2019 More than 20 years in current department or agency 41 31 14 8 5 1 0 72 14 99
2018 Less than 3 years in current department or agency 50 32 9 5 2 1 1 84 7 441
2018 3 to 10 years in current department or agency 40 37 9 9 4 0 0 77 14 510
2018 11 to 20 years in current department or agency 37 33 14 9 6 0 1 71 15 439
2018 More than 20 years in current department or agency 40 31 13 10 6 0 0 71 16 113
2017 Less than 3 years in current department or agency 53 27 11 7 1 0 0 80 9 207
2017 3 to 10 years in current department or agency 41 37 8 9 5 0 1 78 14 488
2017 11 to 20 years in current department or agency 32 40 12 10 5 1 0 73 15 339
2017 More than 20 years in current department or agency 38 34 15 9 4 0 0 71 13 99
2014 Less than 3 years in current department or agency 47 38 9 2 2 1 1 86 5 300
2014 3 to 10 years in current department or agency 41 35 11 9 4 0 0 76 13 619
2014 11 to 20 years in current department or agency 37 38 12 7 6 0 0 74 13 256
2014 More than 20 years in current department or agency 44 35 12 7 1 1 0 80 8 107

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 38 8 10 2 0 0 79 12 399
2020 3 to 10 years in current department or agency 41 35 10 11 3 0 1 77 13 589
2020 11 to 20 years in current department or agency 45 37 10 6 1 0 0 82 7 399
2020 More than 20 years in current department or agency 47 27 14 9 2 0 0 74 12 95
2019 Less than 3 years in current department or agency 43 36 9 8 4 0 0 79 12 431
2019 3 to 10 years in current department or agency 40 36 9 9 5 0 0 77 14 556
2019 11 to 20 years in current department or agency 38 38 12 9 3 0 0 76 12 448
2019 More than 20 years in current department or agency 38 38 7 10 5 0 3 78 15 98
2018 Less than 3 years in current department or agency 38 42 6 10 3 2 0 81 13 443
2018 3 to 10 years in current department or agency 35 44 7 11 3 0 0 79 14 511
2018 11 to 20 years in current department or agency 31 45 9 11 3 0 0 77 14 437
2018 More than 20 years in current department or agency 33 38 13 11 2 0 2 73 14 114
2017 Less than 3 years in current department or agency 41 42 10 4 2 0 0 83 7 208
2017 3 to 10 years in current department or agency 37 41 8 9 4 0 0 79 13 488
2017 11 to 20 years in current department or agency 32 44 9 12 3 0 0 76 15 338
2017 More than 20 years in current department or agency 39 39 8 11 3 0 0 78 14 99
2014 Less than 3 years in current department or agency 46 40 5 7 1 0 0 86 8 300
2014 3 to 10 years in current department or agency 40 34 10 12 3 0 0 75 15 619
2014 11 to 20 years in current department or agency 26 46 13 10 5 0 0 72 15 255
2014 More than 20 years in current department or agency 41 28 7 12 10 0 2 70 22 107

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 21 7 3 3 1 1 86 6 401
2020 3 to 10 years in current department or agency 63 19 7 5 3 2 1 85 8 590
2020 11 to 20 years in current department or agency 60 22 9 5 3 1 1 83 8 397
2020 More than 20 years in current department or agency 59 21 9 3 4 1 3 83 7 96

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 28 12 6 4 2 0 78 10 398
2020 3 to 10 years in current department or agency 34 38 11 10 7 0 1 72 16 590
2020 11 to 20 years in current department or agency 33 38 13 10 5 1 0 71 15 397
2020 More than 20 years in current department or agency 35 35 14 10 4 2 0 71 15 96
2019 Less than 3 years in current department or agency 42 32 10 8 5 2 0 76 13 432
2019 3 to 10 years in current department or agency 32 34 12 15 7 1 0 66 22 562
2019 11 to 20 years in current department or agency 23 37 14 16 8 0 0 61 25 448
2019 More than 20 years in current department or agency 29 36 18 9 7 1 0 66 16 99
2018 Less than 3 years in current department or agency 50 28 11 5 2 3 0 81 8 440
2018 3 to 10 years in current department or agency 28 38 14 11 8 0 0 67 19 502
2018 11 to 20 years in current department or agency 20 36 17 16 10 0 0 56 27 438
2018 More than 20 years in current department or agency 19 43 15 17 5 2 0 63 22 115
2017 Less than 3 years in current department or agency 47 33 7 5 2 5 0 84 8 207
2017 3 to 10 years in current department or agency 26 40 11 14 8 1 0 66 22 487
2017 11 to 20 years in current department or agency 17 41 14 17 12 0 0 58 28 339
2017 More than 20 years in current department or agency 25 42 12 10 7 2 1 70 18 99
2014 Less than 3 years in current department or agency 53 30 9 4 1 2 0 85 6 300
2014 3 to 10 years in current department or agency 34 36 12 11 6 1 0 71 18 618
2014 11 to 20 years in current department or agency 17 41 18 15 9 0 0 58 24 256
2014 More than 20 years in current department or agency 26 32 16 15 10 2 0 58 25 107

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 27 12 7 6 2 1 74 13 401
2020 3 to 10 years in current department or agency 34 35 11 10 9 0 1 70 19 591
2020 11 to 20 years in current department or agency 32 30 15 13 9 0 2 63 22 399
2020 More than 20 years in current department or agency 25 37 13 9 13 1 3 64 22 96
2019 Less than 3 years in current department or agency 41 33 9 8 6 1 1 76 14 431
2019 3 to 10 years in current department or agency 34 29 12 12 12 0 1 64 24 562
2019 11 to 20 years in current department or agency 24 32 15 13 13 1 1 58 27 449
2019 More than 20 years in current department or agency 24 24 14 12 14 4 8 54 30 100
2018 Less than 3 years in current department or agency 49 26 9 8 4 2 2 78 12 441
2018 3 to 10 years in current department or agency 30 33 11 14 11 1 1 64 25 504
2018 11 to 20 years in current department or agency 22 27 17 19 14 1 0 49 34 438
2018 More than 20 years in current department or agency 20 22 19 20 13 1 5 45 35 114
2017 Less than 3 years in current department or agency 42 27 13 5 4 7 3 76 10 207
2017 3 to 10 years in current department or agency 21 35 13 16 13 1 0 57 30 487
2017 11 to 20 years in current department or agency 15 32 13 20 18 0 1 48 39 339
2017 More than 20 years in current department or agency 17 31 14 19 12 0 7 52 32 99
2014 Less than 3 years in current department or agency 48 27 9 8 4 2 2 78 13 300
2014 3 to 10 years in current department or agency 27 31 13 15 11 1 1 60 27 619
2014 11 to 20 years in current department or agency 23 33 13 14 15 1 1 57 30 255
2014 More than 20 years in current department or agency 21 22 16 15 19 1 8 47 36 107

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 24 8 1 2 0 2 89 3 402
2020 3 to 10 years in current department or agency 63 22 8 2 3 0 2 87 5 592
2020 11 to 20 years in current department or agency 52 24 11 7 4 1 2 78 11 400
2020 More than 20 years in current department or agency 54 23 8 6 4 1 3 81 10 96
2019 Less than 3 years in current department or agency 70 18 7 3 1 0 2 90 4 432
2019 3 to 10 years in current department or agency 63 23 9 2 2 0 1 87 4 563
2019 11 to 20 years in current department or agency 57 25 10 4 2 0 2 83 6 451
2019 More than 20 years in current department or agency 64 23 8 3 1 0 1 88 4 99

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 21 10 4 2 0 1 83 6 402
2020 3 to 10 years in current department or agency 64 20 9 3 2 1 1 86 5 591
2020 11 to 20 years in current department or agency 63 24 8 2 1 0 2 89 3 399
2020 More than 20 years in current department or agency 66 19 5 3 1 1 4 90 5 96
2019 Less than 3 years in current department or agency 60 23 11 3 1 0 2 85 4 433
2019 3 to 10 years in current department or agency 59 24 10 2 3 1 1 85 5 561
2019 11 to 20 years in current department or agency 61 19 11 4 2 0 2 82 6 448
2019 More than 20 years in current department or agency 67 16 9 2 1 0 4 87 3 99

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 88 6 2 1 1 2 2 96 2 402
2020 3 to 10 years in current department or agency 83 6 4 1 2 2 2 92 3 589
2020 11 to 20 years in current department or agency 78 7 5 1 2 3 3 92 3 399
2020 More than 20 years in current department or agency 77 10 4 2 2 1 4 92 4 94
2019 Less than 3 years in current department or agency 87 5 3 0 0 2 3 97 0 430
2019 3 to 10 years in current department or agency 84 5 3 2 2 3 2 93 4 559
2019 11 to 20 years in current department or agency 76 9 6 2 2 2 3 90 4 449
2019 More than 20 years in current department or agency 77 4 9 2 1 1 6 87 3 98

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 85 7 3 1 0 1 4 96 1 401
2020 3 to 10 years in current department or agency 84 7 2 1 0 1 5 97 1 591
2020 11 to 20 years in current department or agency 81 6 2 2 1 1 6 94 3 399
2020 More than 20 years in current department or agency 79 8 3 1 2 2 4 93 4 95
2019 Less than 3 years in current department or agency 87 5 1 0 1 0 6 98 1 431
2019 3 to 10 years in current department or agency 87 4 2 0 1 0 7 97 1 564
2019 11 to 20 years in current department or agency 81 5 3 0 1 1 8 95 1 448
2019 More than 20 years in current department or agency 77 3 2 2 1 1 13 94 4 97

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 34 8 5 3 0 0 85 8 397
2020 3 to 10 years in current department or agency 48 35 7 6 3 0 0 84 9 587
2020 11 to 20 years in current department or agency 49 29 10 7 4 0 0 79 11 399
2020 More than 20 years in current department or agency 43 39 7 4 6 0 0 83 10 94
2019 Less than 3 years in current department or agency 50 31 7 8 4 0 0 81 12 433
2019 3 to 10 years in current department or agency 42 38 7 8 5 0 0 80 13 557
2019 11 to 20 years in current department or agency 44 38 9 6 3 0 0 82 9 448
2019 More than 20 years in current department or agency 36 36 12 11 4 0 1 73 16 98
2018 Less than 3 years in current department or agency 50 37 7 5 2 0 0 87 6 437
2018 3 to 10 years in current department or agency 42 41 7 6 3 0 0 83 9 512
2018 11 to 20 years in current department or agency 41 39 8 7 4 0 0 81 12 440
2018 More than 20 years in current department or agency 39 39 10 9 3 0 0 78 12 112
2017 Less than 3 years in current department or agency 54 34 6 4 1 0 0 88 5 208
2017 3 to 10 years in current department or agency 41 38 9 8 4 0 0 79 12 482
2017 11 to 20 years in current department or agency 41 39 8 9 3 0 0 80 12 336
2017 More than 20 years in current department or agency 40 34 13 8 4 0 0 75 13 99
2014 Less than 3 years in current department or agency 44 39 11 5 2 0 0 83 6 300
2014 3 to 10 years in current department or agency 37 42 8 8 4 0 0 80 13 619
2014 11 to 20 years in current department or agency 31 48 8 6 6 0 0 79 13 256
2014 More than 20 years in current department or agency 37 40 8 9 7 0 0 76 16 107

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 30 7 4 1 0 0 88 5 399
2020 3 to 10 years in current department or agency 57 28 9 4 2 0 0 85 6 588
2020 11 to 20 years in current department or agency 54 31 7 6 2 0 0 85 8 399
2020 More than 20 years in current department or agency 48 34 7 4 5 0 1 83 10 96
2019 Less than 3 years in current department or agency 55 31 6 5 3 0 0 86 8 432
2019 3 to 10 years in current department or agency 54 31 7 4 4 0 0 85 8 560
2019 11 to 20 years in current department or agency 50 32 9 6 3 0 0 82 9 449
2019 More than 20 years in current department or agency 37 44 8 8 2 0 0 81 11 99
2018 Less than 3 years in current department or agency 58 31 7 2 2 0 0 89 4 437
2018 3 to 10 years in current department or agency 52 33 7 6 2 0 0 85 8 503
2018 11 to 20 years in current department or agency 50 32 10 5 3 0 0 82 9 437
2018 More than 20 years in current department or agency 49 33 9 7 3 0 0 82 9 112
2017 Less than 3 years in current department or agency 63 28 6 2 1 0 0 90 3 208
2017 3 to 10 years in current department or agency 50 32 8 6 3 0 0 82 9 484
2017 11 to 20 years in current department or agency 49 34 10 6 1 0 0 83 7 335
2017 More than 20 years in current department or agency 49 33 6 8 3 0 0 82 11 99
2014 Less than 3 years in current department or agency 57 28 10 3 2 0 0 85 5 300
2014 3 to 10 years in current department or agency 51 31 8 7 3 0 0 82 10 619
2014 11 to 20 years in current department or agency 47 34 9 5 5 0 0 81 10 256
2014 More than 20 years in current department or agency 53 24 8 11 4 0 0 78 14 107

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 39 9 4 2 0 0 84 6 401
2020 3 to 10 years in current department or agency 41 39 9 8 3 0 1 81 10 589
2020 11 to 20 years in current department or agency 42 37 10 7 2 0 1 80 10 395
2020 More than 20 years in current department or agency 43 36 9 9 3 0 0 79 12 95
2019 Less than 3 years in current department or agency 50 32 8 7 2 0 0 83 9 424
2019 3 to 10 years in current department or agency 42 37 10 9 2 0 0 80 11 554
2019 11 to 20 years in current department or agency 36 40 12 8 2 1 0 77 10 444
2019 More than 20 years in current department or agency 39 34 13 10 3 0 0 73 14 96
2018 Less than 3 years in current department or agency 52 33 7 5 2 1 1 86 7 437
2018 3 to 10 years in current department or agency 44 36 10 6 3 0 0 81 9 510
2018 11 to 20 years in current department or agency 37 40 12 7 4 0 0 77 10 438
2018 More than 20 years in current department or agency 34 41 10 13 3 0 0 74 16 112
2017 Less than 3 years in current department or agency 58 33 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 41 37 10 8 3 0 1 79 11 485
2017 11 to 20 years in current department or agency 38 39 11 10 2 1 0 78 12 336
2017 More than 20 years in current department or agency 36 39 10 12 2 0 0 75 14 99
2014 Less than 3 years in current department or agency 52 34 9 2 2 1 0 87 4 300
2014 3 to 10 years in current department or agency 44 35 10 8 3 0 0 79 11 619
2014 11 to 20 years in current department or agency 40 37 13 7 3 0 0 77 10 256
2014 More than 20 years in current department or agency 43 34 10 10 3 0 0 76 13 107

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 39 8 4 2 3 0 86 5 400
2020 3 to 10 years in current department or agency 39 43 10 5 2 1 0 83 7 591
2020 11 to 20 years in current department or agency 37 43 10 6 2 1 0 81 8 400
2020 More than 20 years in current department or agency 36 38 12 8 2 3 0 77 11 95
2019 Less than 3 years in current department or agency 39 44 9 5 2 1 0 85 7 433
2019 3 to 10 years in current department or agency 34 44 13 5 3 2 0 79 8 564
2019 11 to 20 years in current department or agency 32 47 12 7 2 1 0 80 9 449
2019 More than 20 years in current department or agency 28 47 15 8 2 0 0 75 10 100
2018 Less than 3 years in current department or agency 45 39 10 3 1 2 0 86 4 442
2018 3 to 10 years in current department or agency 37 38 14 6 3 1 0 77 8 505
2018 11 to 20 years in current department or agency 27 42 19 6 4 1 0 70 10 439
2018 More than 20 years in current department or agency 25 39 26 5 4 2 0 65 9 114
2017 Less than 3 years in current department or agency 41 44 7 3 1 3 0 89 4 208
2017 3 to 10 years in current department or agency 29 44 15 8 3 1 0 74 11 487
2017 11 to 20 years in current department or agency 28 39 19 8 4 1 0 68 13 339
2017 More than 20 years in current department or agency 27 37 19 7 5 3 1 67 13 99

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 22 5 4 2 0 0 89 6 402
2020 3 to 10 years in current department or agency 61 24 7 5 3 0 0 85 8 590
2020 11 to 20 years in current department or agency 59 24 6 7 3 0 0 83 10 395
2020 More than 20 years in current department or agency 51 41 2 3 4 0 0 92 7 96
2019 Less than 3 years in current department or agency 69 20 5 4 2 0 0 89 6 431
2019 3 to 10 years in current department or agency 64 25 5 3 3 0 0 88 6 561
2019 11 to 20 years in current department or agency 55 31 5 5 2 0 0 87 8 449
2019 More than 20 years in current department or agency 59 28 7 2 3 0 1 88 5 100
2018 Less than 3 years in current department or agency 69 22 4 4 2 0 0 90 6 441
2018 3 to 10 years in current department or agency 63 26 6 3 2 0 0 89 5 512
2018 11 to 20 years in current department or agency 53 33 7 6 2 0 0 86 7 438
2018 More than 20 years in current department or agency 55 32 10 2 1 0 0 87 4 115
2017 Less than 3 years in current department or agency 68 21 6 3 0 0 1 90 3 208
2017 3 to 10 years in current department or agency 58 29 4 7 3 0 0 86 10 488
2017 11 to 20 years in current department or agency 55 32 8 3 2 0 0 87 5 338
2017 More than 20 years in current department or agency 50 36 8 4 1 0 1 87 5 99
2014 Less than 3 years in current department or agency 65 22 8 2 0 1 1 90 2 300
2014 3 to 10 years in current department or agency 59 26 7 5 3 0 0 86 8 619
2014 11 to 20 years in current department or agency 47 35 9 5 2 1 0 83 8 255
2014 More than 20 years in current department or agency 54 31 6 6 1 0 1 86 7 107

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 34 14 4 2 0 1 80 6 402
2020 3 to 10 years in current department or agency 42 29 16 7 6 0 1 71 13 590
2020 11 to 20 years in current department or agency 29 38 19 7 6 0 0 67 13 399
2020 More than 20 years in current department or agency 37 30 14 11 8 0 0 67 19 94
2019 Less than 3 years in current department or agency 49 34 11 4 2 0 1 83 6 432
2019 3 to 10 years in current department or agency 40 32 17 7 4 0 0 73 11 563
2019 11 to 20 years in current department or agency 35 31 19 11 4 0 0 66 14 447
2019 More than 20 years in current department or agency 35 26 21 15 3 0 0 61 18 99
2018 Less than 3 years in current department or agency 59 27 8 4 2 0 1 86 5 442
2018 3 to 10 years in current department or agency 39 38 14 4 4 0 1 78 8 511
2018 11 to 20 years in current department or agency 33 34 17 9 5 0 1 68 14 439
2018 More than 20 years in current department or agency 34 31 19 12 2 0 2 66 15 115
2017 Less than 3 years in current department or agency 58 29 10 3 0 0 0 87 3 208
2017 3 to 10 years in current department or agency 44 33 13 5 3 0 2 79 8 488
2017 11 to 20 years in current department or agency 36 41 12 7 3 0 1 78 9 339
2017 More than 20 years in current department or agency 35 38 15 10 0 0 3 74 10 99
2014 Less than 3 years in current department or agency 51 35 9 1 1 1 1 89 2 300
2014 3 to 10 years in current department or agency 40 38 13 5 2 0 1 80 7 619
2014 11 to 20 years in current department or agency 33 42 17 5 3 0 0 75 8 256
2014 More than 20 years in current department or agency 29 35 22 11 3 0 1 64 14 107

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 59 401
2020 3 to 10 years in current department or agency 46 54 592
2020 11 to 20 years in current department or agency 49 51 400
2020 More than 20 years in current department or agency 49 51 96

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 75 11 4 1 1 2 6 94 1 402
2020 3 to 10 years in current department or agency 74 11 3 1 1 3 7 94 2 592
2020 11 to 20 years in current department or agency 78 9 4 1 1 2 5 93 2 399
2020 More than 20 years in current department or agency 72 16 4 0 1 0 7 95 1 96

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 48 31 402
2020 3 to 10 years in current department or agency 26 41 33 591
2020 11 to 20 years in current department or agency 27 42 31 400
2020 More than 20 years in current department or agency 33 40 27 96
2019 Less than 3 years in current department or agency 25 44 31 433
2019 3 to 10 years in current department or agency 24 43 33 564
2019 11 to 20 years in current department or agency 25 42 33 451
2019 More than 20 years in current department or agency 45 30 25 100
2018 Less than 3 years in current department or agency 24 49 26 443
2018 3 to 10 years in current department or agency 24 45 31 512
2018 11 to 20 years in current department or agency 26 42 32 439
2018 More than 20 years in current department or agency 37 36 26 115
2017 Less than 3 years in current department or agency 21 54 26 208
2017 3 to 10 years in current department or agency 26 43 30 488
2017 11 to 20 years in current department or agency 22 44 34 338
2017 More than 20 years in current department or agency 25 46 28 99
2014 Less than 3 years in current department or agency 20 49 32 299
2014 3 to 10 years in current department or agency 25 46 29 619
2014 11 to 20 years in current department or agency 26 47 27 256
2014 More than 20 years in current department or agency 24 50 26 107

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 65 24 4 0 5 85
2020 3 to 10 years in current department or agency 5 74 14 3 0 4 154
2020 11 to 20 years in current department or agency 12 62 15 4 0 8 109
2020 More than 20 years in current department or agency 64 23 7 0 7 0 32
2019 Less than 3 years in current department or agency 0 63 12 5 12 7 105
2019 3 to 10 years in current department or agency 5 74 10 3 2 5 134
2019 11 to 20 years in current department or agency 16 64 9 5 1 6 115
2019 More than 20 years in current department or agency 59 24 2 10 0 6 44
2018 Less than 3 years in current department or agency 1 62 9 6 18 3 108
2018 3 to 10 years in current department or agency 5 58 23 6 1 7 127
2018 11 to 20 years in current department or agency 15 64 11 5 1 4 116
2018 More than 20 years in current department or agency 79 5 8 5 0 3 42
2017 Less than 3 years in current department or agency 2 63 7 2 16 9 43
2017 3 to 10 years in current department or agency 11 65 12 8 0 4 128
2017 11 to 20 years in current department or agency 17 55 16 7 0 6 74
2017 More than 20 years in current department or agency 85 15 0 0 0 0 25
2014 Less than 3 years in current department or agency 4 61 13 6 9999 16 57
2014 3 to 10 years in current department or agency 10 53 23 8 9999 6 159
2014 11 to 20 years in current department or agency 22 53 11 9 9999 5 66
2014 More than 20 years in current department or agency 58 26 12 0 9999 4 25
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 33 6 5 1 0 0 88 6 398
2020 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 590
2020 11 to 20 years in current department or agency 58 30 6 4 2 0 0 88 5 398
2020 More than 20 years in current department or agency 57 31 6 4 2 0 0 87 7 96
2019 Less than 3 years in current department or agency 59 29 6 3 2 0 0 88 6 432
2019 3 to 10 years in current department or agency 54 34 6 4 2 0 0 88 6 558
2019 11 to 20 years in current department or agency 55 32 6 5 3 0 0 87 7 448
2019 More than 20 years in current department or agency 55 36 5 2 2 0 0 91 4 99
2018 Less than 3 years in current department or agency 60 32 4 1 2 0 0 93 3 441
2018 3 to 10 years in current department or agency 56 33 5 3 2 0 0 89 6 511
2018 11 to 20 years in current department or agency 56 32 6 4 1 0 0 88 5 439
2018 More than 20 years in current department or agency 53 38 5 3 0 0 0 91 3 113
2017 Less than 3 years in current department or agency 64 26 7 2 2 0 0 89 4 208
2017 3 to 10 years in current department or agency 47 38 8 6 2 0 0 84 7 485
2017 11 to 20 years in current department or agency 47 35 9 6 3 0 0 82 9 338
2017 More than 20 years in current department or agency 51 36 5 5 2 0 0 87 7 99
2014 Less than 3 years in current department or agency 58 33 6 3 1 0 0 90 4 300
2014 3 to 10 years in current department or agency 49 37 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 50 37 6 6 1 0 0 86 7 256
2014 More than 20 years in current department or agency 64 25 10 0 2 0 0 88 2 107

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 38 7 6 1 0 0 85 7 400
2020 3 to 10 years in current department or agency 43 39 8 7 2 0 0 83 9 591
2020 11 to 20 years in current department or agency 41 43 8 6 2 0 0 84 8 400
2020 More than 20 years in current department or agency 39 45 8 7 2 0 0 84 9 96
2019 Less than 3 years in current department or agency 47 35 9 7 2 0 0 82 9 432
2019 3 to 10 years in current department or agency 38 40 11 8 4 0 0 78 11 563
2019 11 to 20 years in current department or agency 30 44 13 10 3 1 0 74 13 450
2019 More than 20 years in current department or agency 29 43 14 14 0 0 0 72 14 100
2018 Less than 3 years in current department or agency 56 30 9 3 1 1 0 87 4 440
2018 3 to 10 years in current department or agency 36 43 12 6 3 0 0 79 10 507
2018 11 to 20 years in current department or agency 27 46 15 9 2 0 0 74 11 437
2018 More than 20 years in current department or agency 30 37 22 8 2 0 0 68 10 114
2017 Less than 3 years in current department or agency 57 36 5 1 0 0 0 93 1 207
2017 3 to 10 years in current department or agency 31 41 11 10 6 0 0 72 17 485
2017 11 to 20 years in current department or agency 22 44 15 13 5 0 1 66 18 339
2017 More than 20 years in current department or agency 34 33 21 7 5 0 0 67 13 99
2014 Less than 3 years in current department or agency 53 33 8 3 2 1 0 87 5 299
2014 3 to 10 years in current department or agency 34 42 11 8 4 1 0 77 12 619
2014 11 to 20 years in current department or agency 24 43 16 9 6 1 0 68 16 256
2014 More than 20 years in current department or agency 33 47 11 9 0 0 0 80 9 107

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 16 38 24 13 0 1 38 23 402
2020 3 to 10 years in current department or agency 9 25 35 23 8 0 1 31 34 591
2020 11 to 20 years in current department or agency 7 21 42 21 6 0 1 28 29 399
2020 More than 20 years in current department or agency 12 24 30 23 10 1 0 33 36 96
2019 Less than 3 years in current department or agency 9 17 38 27 8 1 0 35 26 430
2019 3 to 10 years in current department or agency 10 24 35 23 7 0 1 30 34 562
2019 11 to 20 years in current department or agency 8 25 42 19 5 0 0 24 33 450
2019 More than 20 years in current department or agency 6 34 40 12 7 1 0 19 40 98
2018 Less than 3 years in current department or agency 5 16 33 28 17 1 1 46 20 442
2018 3 to 10 years in current department or agency 7 25 40 20 6 0 1 26 33 510
2018 11 to 20 years in current department or agency 7 26 38 22 6 0 0 28 34 437
2018 More than 20 years in current department or agency 9 26 40 15 9 0 1 25 35 115
2017 Less than 3 years in current department or agency 4 12 37 25 18 2 2 45 16 207
2017 3 to 10 years in current department or agency 9 22 46 16 5 0 1 22 31 485
2017 11 to 20 years in current department or agency 8 25 44 14 8 0 1 22 33 338
2017 More than 20 years in current department or agency 8 35 28 21 7 0 1 28 44 99
2014 Less than 3 years in current department or agency 4 15 41 24 15 1 1 39 19 299
2014 3 to 10 years in current department or agency 8 22 40 21 8 0 1 29 31 616
2014 11 to 20 years in current department or agency 15 27 39 13 4 0 1 18 42 256
2014 More than 20 years in current department or agency 11 32 35 16 6 0 0 22 43 107

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 10 18 35 30 1 2 66 15 400
2020 3 to 10 years in current department or agency 7 13 22 33 25 0 1 58 20 588
2020 11 to 20 years in current department or agency 6 11 30 34 16 0 1 51 18 397
2020 More than 20 years in current department or agency 4 13 27 31 23 1 1 55 17 96
2019 Less than 3 years in current department or agency 6 12 22 31 26 1 1 58 19 433
2019 3 to 10 years in current department or agency 8 20 25 27 18 1 1 46 28 558
2019 11 to 20 years in current department or agency 9 17 33 29 11 0 1 40 27 450
2019 More than 20 years in current department or agency 7 24 38 19 13 0 0 32 31 98
2018 Less than 3 years in current department or agency 2 9 23 30 32 3 1 64 12 439
2018 3 to 10 years in current department or agency 6 16 29 30 18 0 2 48 22 505
2018 11 to 20 years in current department or agency 5 21 35 28 11 0 0 39 26 434
2018 More than 20 years in current department or agency 4 16 42 23 13 1 2 36 20 113
2017 Less than 3 years in current department or agency 3 5 17 26 43 2 2 73 9 207
2017 3 to 10 years in current department or agency 7 17 29 28 17 1 1 45 25 487
2017 11 to 20 years in current department or agency 6 17 33 28 11 2 2 41 24 337
2017 More than 20 years in current department or agency 4 18 28 26 17 1 5 47 24 97
2014 Less than 3 years in current department or agency 3 9 15 35 34 2 3 72 13 299
2014 3 to 10 years in current department or agency 5 13 31 32 17 1 2 50 18 615
2014 11 to 20 years in current department or agency 6 17 37 27 10 1 2 39 24 256
2014 More than 20 years in current department or agency 6 15 27 34 18 0 0 52 22 107

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 16 30 26 18 0 1 45 24 399
2020 3 to 10 years in current department or agency 11 18 30 29 10 1 1 40 30 592
2020 11 to 20 years in current department or agency 11 22 38 20 6 1 1 27 34 397
2020 More than 20 years in current department or agency 11 17 38 21 9 2 1 31 29 96
2019 Less than 3 years in current department or agency 8 21 30 23 17 1 1 40 29 431
2019 3 to 10 years in current department or agency 12 23 32 20 11 1 1 32 36 562
2019 11 to 20 years in current department or agency 14 24 34 21 6 0 1 28 38 450
2019 More than 20 years in current department or agency 13 27 35 16 8 0 1 24 41 98
2018 Less than 3 years in current department or agency 7 16 29 24 19 3 2 45 25 442
2018 3 to 10 years in current department or agency 13 22 34 21 8 0 2 30 35 506
2018 11 to 20 years in current department or agency 14 23 34 19 7 1 0 27 38 433
2018 More than 20 years in current department or agency 13 26 30 17 11 1 1 29 40 114
2017 Less than 3 years in current department or agency 4 17 30 23 22 1 2 47 22 206
2017 3 to 10 years in current department or agency 12 24 33 21 7 1 2 29 37 487
2017 11 to 20 years in current department or agency 12 26 35 17 8 1 1 25 39 338
2017 More than 20 years in current department or agency 14 24 32 18 8 0 4 27 39 99
2014 Less than 3 years in current department or agency 8 19 31 20 19 2 1 40 28 299
2014 3 to 10 years in current department or agency 14 25 34 17 9 1 1 27 39 619
2014 11 to 20 years in current department or agency 20 25 33 16 5 1 1 21 45 256
2014 More than 20 years in current department or agency 17 30 35 12 5 1 1 17 47 107

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 6 22 36 32 0 1 68 10 399
2020 3 to 10 years in current department or agency 4 7 28 39 21 0 1 60 11 588
2020 11 to 20 years in current department or agency 3 11 32 38 13 1 2 53 14 394
2020 More than 20 years in current department or agency 8 13 36 22 19 2 0 41 21 96
2019 Less than 3 years in current department or agency 3 7 21 36 32 0 1 69 10 429
2019 3 to 10 years in current department or agency 4 11 27 35 21 0 1 57 16 557
2019 11 to 20 years in current department or agency 4 13 33 37 13 0 0 50 16 448
2019 More than 20 years in current department or agency 4 14 45 26 8 0 3 34 19 97
2018 Less than 3 years in current department or agency 3 7 15 35 37 2 2 74 10 440
2018 3 to 10 years in current department or agency 3 8 27 41 19 0 2 61 12 506
2018 11 to 20 years in current department or agency 3 15 38 28 16 0 0 44 17 432
2018 More than 20 years in current department or agency 5 9 42 26 16 0 2 43 14 114
2017 Less than 3 years in current department or agency 1 3 18 35 38 0 4 77 4 207
2017 3 to 10 years in current department or agency 4 9 28 39 17 0 2 58 13 483
2017 11 to 20 years in current department or agency 2 10 37 33 14 1 2 49 13 336
2017 More than 20 years in current department or agency 3 12 40 29 11 1 4 42 16 98
2014 Less than 3 years in current department or agency 1 5 19 37 36 1 2 75 6 297
2014 3 to 10 years in current department or agency 4 10 30 34 20 0 1 56 14 618
2014 11 to 20 years in current department or agency 4 13 39 33 9 0 1 43 17 256
2014 More than 20 years in current department or agency 10 12 36 35 6 0 1 42 22 106

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 15 23 26 23 1 1 51 25 399
2020 3 to 10 years in current department or agency 11 22 29 22 15 0 1 37 34 592
2020 11 to 20 years in current department or agency 15 19 35 23 7 0 1 30 35 400
2020 More than 20 years in current department or agency 13 28 23 20 14 2 0 35 42 96
2019 Less than 3 years in current department or agency 9 18 22 24 24 1 1 49 28 432
2019 3 to 10 years in current department or agency 15 22 29 20 12 0 1 32 38 562
2019 11 to 20 years in current department or agency 15 27 34 17 8 0 0 24 41 450
2019 More than 20 years in current department or agency 22 18 31 21 6 1 1 27 41 96
2018 Less than 3 years in current department or agency 5 10 23 28 29 3 2 60 15 442
2018 3 to 10 years in current department or agency 12 24 31 21 10 1 1 32 37 507
2018 11 to 20 years in current department or agency 13 27 30 20 10 0 0 30 40 436
2018 More than 20 years in current department or agency 16 26 32 13 10 1 2 23 44 113
2017 Less than 3 years in current department or agency 5 9 19 25 35 3 4 65 15 204
2017 3 to 10 years in current department or agency 13 22 34 18 11 0 2 29 36 486
2017 11 to 20 years in current department or agency 9 24 32 19 14 1 1 33 34 337
2017 More than 20 years in current department or agency 11 25 30 20 9 1 3 31 38 99
2014 Less than 3 years in current department or agency 3 7 22 34 30 1 2 66 11 299
2014 3 to 10 years in current department or agency 11 18 31 24 14 0 1 39 29 616
2014 11 to 20 years in current department or agency 14 25 33 19 6 0 3 25 40 256
2014 More than 20 years in current department or agency 13 32 29 15 8 1 2 24 46 107

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 9 20 29 31 4 2 63 15 399
2020 3 to 10 years in current department or agency 6 12 24 30 25 1 1 56 19 592
2020 11 to 20 years in current department or agency 6 16 28 31 17 1 2 49 22 394
2020 More than 20 years in current department or agency 4 9 30 30 21 2 3 55 14 96
2019 Less than 3 years in current department or agency 10 16 21 25 23 3 2 50 27 432
2019 3 to 10 years in current department or agency 9 18 26 28 17 1 1 46 27 559
2019 11 to 20 years in current department or agency 10 17 32 28 13 0 1 40 27 446
2019 More than 20 years in current department or agency 6 22 30 30 10 0 2 41 28 96
2018 Less than 3 years in current department or agency 3 12 19 31 29 4 1 63 17 441
2018 3 to 10 years in current department or agency 6 16 29 28 17 1 2 47 23 507
2018 11 to 20 years in current department or agency 8 14 35 26 16 1 0 42 22 429
2018 More than 20 years in current department or agency 6 18 35 28 11 0 2 40 24 110
2017 Less than 3 years in current department or agency 1 7 16 29 36 8 3 73 9 206
2017 3 to 10 years in current department or agency 7 15 32 27 16 1 2 44 24 487
2017 11 to 20 years in current department or agency 5 11 35 31 15 1 3 47 17 338
2017 More than 20 years in current department or agency 5 14 30 33 12 2 3 48 20 99
2014 Less than 3 years in current department or agency 1 6 20 27 40 4 3 72 7 298
2014 3 to 10 years in current department or agency 5 8 27 33 24 2 2 59 13 617
2014 11 to 20 years in current department or agency 3 11 31 38 15 0 1 54 14 255
2014 More than 20 years in current department or agency 5 10 28 38 15 1 3 55 15 107

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 16 27 29 20 1 1 50 22 400
2020 3 to 10 years in current department or agency 12 16 31 28 12 0 1 41 28 592
2020 11 to 20 years in current department or agency 10 21 40 19 7 1 1 27 32 393
2020 More than 20 years in current department or agency 12 21 29 23 12 2 0 36 34 94
2019 Less than 3 years in current department or agency 8 17 29 28 16 2 0 45 26 433
2019 3 to 10 years in current department or agency 11 19 37 20 10 1 1 31 31 562
2019 11 to 20 years in current department or agency 13 22 39 19 6 0 0 26 35 449
2019 More than 20 years in current department or agency 11 23 40 18 6 0 2 24 34 98
2018 Less than 3 years in current department or agency 5 11 31 31 18 2 2 51 18 442
2018 3 to 10 years in current department or agency 11 20 36 23 8 0 2 32 31 510
2018 11 to 20 years in current department or agency 12 27 36 18 7 1 0 25 39 437
2018 More than 20 years in current department or agency 10 27 42 12 7 1 1 19 38 114
2017 Less than 3 years in current department or agency 5 13 28 28 20 4 2 51 20 207
2017 3 to 10 years in current department or agency 10 23 36 21 8 1 2 29 34 485
2017 11 to 20 years in current department or agency 11 26 34 19 9 1 1 29 37 338
2017 More than 20 years in current department or agency 7 24 39 16 8 2 3 26 33 99
2014 Less than 3 years in current department or agency 8 14 32 23 19 2 1 44 23 300
2014 3 to 10 years in current department or agency 12 21 38 19 9 1 1 28 33 618
2014 11 to 20 years in current department or agency 15 27 36 17 4 1 1 21 42 255
2014 More than 20 years in current department or agency 16 20 39 13 11 0 1 24 37 107

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 10 30 33 23 0 1 57 13 400
2020 3 to 10 years in current department or agency 7 15 34 31 13 0 1 44 22 591
2020 11 to 20 years in current department or agency 8 16 34 29 11 0 1 41 24 399
2020 More than 20 years in current department or agency 6 14 39 26 12 2 0 39 20 95
2019 Less than 3 years in current department or agency 7 14 30 30 18 1 1 48 21 432
2019 3 to 10 years in current department or agency 12 22 32 24 10 0 1 34 34 563
2019 11 to 20 years in current department or agency 13 21 35 21 10 0 0 31 34 451
2019 More than 20 years in current department or agency 5 21 43 23 8 0 1 31 26 99

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 40 12 12 3 2 0 72 15 402
2020 3 to 10 years in current department or agency 26 38 18 13 5 1 0 64 18 591
2020 11 to 20 years in current department or agency 24 43 13 13 7 0 0 67 20 399
2020 More than 20 years in current department or agency 21 37 16 20 5 0 0 58 25 96
2019 Less than 3 years in current department or agency 25 36 18 15 6 1 0 62 21 432
2019 3 to 10 years in current department or agency 18 34 19 19 10 1 0 52 29 560
2019 11 to 20 years in current department or agency 11 39 19 23 7 1 0 51 30 448
2019 More than 20 years in current department or agency 12 32 25 24 6 1 0 45 30 97

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 21 8 7 2 1 0 83 9 400
2020 3 to 10 years in current department or agency 59 24 6 7 3 0 0 83 10 591
2020 11 to 20 years in current department or agency 57 26 6 6 2 1 0 85 9 398
2020 More than 20 years in current department or agency 51 28 7 9 4 0 0 79 14 96
2019 Less than 3 years in current department or agency 63 20 7 6 3 0 0 83 10 429
2019 3 to 10 years in current department or agency 57 26 8 6 3 0 0 83 9 559
2019 11 to 20 years in current department or agency 56 30 7 5 2 0 0 86 7 448
2019 More than 20 years in current department or agency 54 26 3 12 4 0 0 80 16 98
2018 Less than 3 years in current department or agency 64 20 5 8 3 1 0 84 11 441
2018 3 to 10 years in current department or agency 50 29 8 9 4 0 0 79 13 509
2018 11 to 20 years in current department or agency 49 30 8 7 5 0 0 79 12 436
2018 More than 20 years in current department or agency 49 30 10 9 2 0 0 79 11 114
2017 Less than 3 years in current department or agency 66 22 3 4 4 1 0 89 8 207
2017 3 to 10 years in current department or agency 50 29 7 9 5 1 0 79 14 486
2017 11 to 20 years in current department or agency 47 35 7 7 4 0 0 82 11 339
2017 More than 20 years in current department or agency 48 26 11 6 6 1 1 76 13 98
2014 Less than 3 years in current department or agency 58 21 11 7 2 1 0 80 9 300
2014 3 to 10 years in current department or agency 55 27 7 6 4 0 0 83 10 620
2014 11 to 20 years in current department or agency 50 30 4 7 9 1 0 80 16 256
2014 More than 20 years in current department or agency 57 24 2 9 8 1 0 82 17 107

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 69 24 3 3 1 0 0 94 3 396
2020 3 to 10 years in current department or agency 67 24 4 4 1 0 0 91 5 589
2020 11 to 20 years in current department or agency 64 26 3 4 2 1 0 91 6 392
2020 More than 20 years in current department or agency 64 25 3 4 3 0 0 89 7 96
2019 Less than 3 years in current department or agency 69 21 4 4 1 0 0 91 5 430
2019 3 to 10 years in current department or agency 60 31 4 3 2 0 0 91 4 558
2019 11 to 20 years in current department or agency 57 31 5 5 1 0 0 88 7 448
2019 More than 20 years in current department or agency 49 39 5 5 1 0 0 88 6 99
2018 Less than 3 years in current department or agency 67 23 5 3 1 0 0 90 4 439
2018 3 to 10 years in current department or agency 55 31 7 5 2 0 0 86 7 510
2018 11 to 20 years in current department or agency 51 38 5 4 2 0 0 89 6 435
2018 More than 20 years in current department or agency 50 34 8 5 1 0 1 86 6 113
2017 Less than 3 years in current department or agency 65 26 2 3 3 0 0 92 6 208
2017 3 to 10 years in current department or agency 48 37 7 6 2 0 0 86 8 488
2017 11 to 20 years in current department or agency 47 36 7 6 3 0 0 84 9 339
2017 More than 20 years in current department or agency 44 36 12 5 3 0 0 80 8 99
2014 Less than 3 years in current department or agency 56 33 5 3 2 0 0 90 5 300
2014 3 to 10 years in current department or agency 49 38 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 39 43 10 6 3 0 0 81 9 256
2014 More than 20 years in current department or agency 51 35 7 6 2 0 0 85 8 107

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 32 6 3 1 1 0 91 3 397
2020 3 to 10 years in current department or agency 60 31 6 1 2 0 0 91 3 588
2020 11 to 20 years in current department or agency 59 29 5 5 1 1 0 89 6 393
2020 More than 20 years in current department or agency 56 28 11 3 2 0 0 83 6 95
2019 Less than 3 years in current department or agency 65 23 7 3 1 0 0 88 4 430
2019 3 to 10 years in current department or agency 58 31 6 3 1 0 0 90 5 560
2019 11 to 20 years in current department or agency 52 38 5 4 1 1 0 90 5 449
2019 More than 20 years in current department or agency 46 37 9 5 1 1 0 84 6 99
2018 Less than 3 years in current department or agency 59 31 6 2 1 1 0 91 2 441
2018 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 510
2018 11 to 20 years in current department or agency 49 38 9 3 2 0 0 87 5 437
2018 More than 20 years in current department or agency 44 37 15 4 0 0 0 81 4 114

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 31 4 2 2 2 0 92 4 397
2020 3 to 10 years in current department or agency 53 32 8 4 1 1 1 86 6 589
2020 11 to 20 years in current department or agency 52 35 7 4 3 0 0 87 6 396
2020 More than 20 years in current department or agency 52 32 7 7 1 1 0 84 8 95
2019 Less than 3 years in current department or agency 59 31 6 2 2 1 0 91 4 432
2019 3 to 10 years in current department or agency 54 32 9 3 2 0 0 86 5 560
2019 11 to 20 years in current department or agency 49 33 11 5 2 0 0 82 7 447
2019 More than 20 years in current department or agency 38 49 6 4 2 1 0 88 6 100
2018 Less than 3 years in current department or agency 70 22 6 1 1 0 0 92 2 439
2018 3 to 10 years in current department or agency 60 28 7 2 2 1 0 89 3 509
2018 11 to 20 years in current department or agency 50 35 9 4 2 0 0 86 6 437
2018 More than 20 years in current department or agency 46 37 14 4 0 0 0 82 4 115
2017 Less than 3 years in current department or agency 69 26 3 0 0 1 0 96 1 208
2017 3 to 10 years in current department or agency 51 36 7 3 2 1 0 88 5 487
2017 11 to 20 years in current department or agency 42 44 7 4 2 1 0 86 6 337
2017 More than 20 years in current department or agency 42 35 13 8 1 1 0 78 10 98
2014 Less than 3 years in current department or agency 70 25 4 1 0 2 0 96 1 300
2014 3 to 10 years in current department or agency 56 30 9 3 1 2 0 87 4 620
2014 11 to 20 years in current department or agency 44 40 8 4 2 1 0 85 7 256
2014 More than 20 years in current department or agency 55 33 9 4 0 0 0 87 4 107

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 27 8 3 1 4 1 88 4 401
2020 3 to 10 years in current department or agency 55 27 8 3 1 4 1 87 5 589
2020 11 to 20 years in current department or agency 56 29 9 3 2 1 1 86 5 398
2020 More than 20 years in current department or agency 61 30 6 2 1 0 0 91 3 96
2019 Less than 3 years in current department or agency 67 23 6 1 0 2 1 92 2 431
2019 3 to 10 years in current department or agency 63 24 8 2 1 2 0 89 3 559
2019 11 to 20 years in current department or agency 62 27 5 3 1 2 0 91 4 451
2019 More than 20 years in current department or agency 55 31 7 6 0 0 0 86 6 98
2018 Less than 3 years in current department or agency 69 20 7 1 0 2 1 91 2 438
2018 3 to 10 years in current department or agency 63 23 8 2 2 3 1 89 3 510
2018 11 to 20 years in current department or agency 53 32 9 2 2 2 0 87 4 437
2018 More than 20 years in current department or agency 54 25 15 3 1 2 0 81 4 114
2017 Less than 3 years in current department or agency 68 22 4 1 1 3 1 94 2 207
2017 3 to 10 years in current department or agency 51 34 8 2 1 3 1 88 4 487
2017 11 to 20 years in current department or agency 42 41 10 1 2 3 1 87 3 339
2017 More than 20 years in current department or agency 45 38 15 1 1 0 0 83 2 99
2014 Less than 3 years in current department or agency 65 23 5 1 0 5 1 94 1 299
2014 3 to 10 years in current department or agency 56 28 10 2 1 3 1 86 4 620
2014 11 to 20 years in current department or agency 43 37 8 3 2 6 1 86 5 256
2014 More than 20 years in current department or agency 56 32 8 0 0 2 2 91 0 107

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 75 20 2 2 1 0 0 95 3 401
2020 3 to 10 years in current department or agency 66 25 4 2 2 0 0 92 4 591
2020 11 to 20 years in current department or agency 62 28 5 3 1 0 0 90 5 399
2020 More than 20 years in current department or agency 57 27 10 4 2 0 0 84 7 95
2019 Less than 3 years in current department or agency 74 20 2 2 1 0 0 94 3 432
2019 3 to 10 years in current department or agency 61 26 8 3 2 0 0 87 5 561
2019 11 to 20 years in current department or agency 56 30 7 3 3 0 0 87 6 449
2019 More than 20 years in current department or agency 51 36 7 3 3 0 0 87 6 100
2018 Less than 3 years in current department or agency 79 17 3 1 0 0 0 97 1 435
2018 3 to 10 years in current department or agency 63 26 7 2 2 0 0 89 4 509
2018 11 to 20 years in current department or agency 55 31 9 3 2 0 0 86 5 439
2018 More than 20 years in current department or agency 55 34 7 4 0 0 0 89 4 113
2017 Less than 3 years in current department or agency 81 16 0 1 0 0 0 98 2 208
2017 3 to 10 years in current department or agency 56 31 8 3 3 0 0 86 6 487
2017 11 to 20 years in current department or agency 48 38 7 5 1 0 0 87 6 339
2017 More than 20 years in current department or agency 47 29 15 6 3 0 0 76 10 98
2014 Less than 3 years in current department or agency 80 16 2 1 0 0 0 96 2 299
2014 3 to 10 years in current department or agency 57 32 6 3 1 0 0 89 4 620
2014 11 to 20 years in current department or agency 49 35 7 6 2 0 0 84 9 256
2014 More than 20 years in current department or agency 50 36 9 4 1 0 0 86 5 107

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 17 7 2 3 5 4 88 4 399
2020 3 to 10 years in current department or agency 61 19 7 3 2 4 3 87 5 591
2020 11 to 20 years in current department or agency 62 20 7 4 2 3 3 86 6 399
2020 More than 20 years in current department or agency 56 20 11 1 2 7 3 84 4 96

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 23 12 5 2 11 2 79 7 401
2020 3 to 10 years in current department or agency 45 26 12 5 2 10 1 79 7 592
2020 11 to 20 years in current department or agency 45 30 15 5 1 4 1 78 6 400
2020 More than 20 years in current department or agency 49 25 15 2 2 6 0 79 5 96

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 23 5 4 2 3 2 89 6 400
2020 3 to 10 years in current department or agency 56 25 7 4 2 4 3 87 6 591
2020 11 to 20 years in current department or agency 59 24 6 4 3 2 2 86 7 399
2020 More than 20 years in current department or agency 56 25 6 3 3 4 1 86 7 94

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 24 12 8 2 8 6 74 12 399
2020 3 to 10 years in current department or agency 36 31 15 5 4 4 4 74 10 591
2020 11 to 20 years in current department or agency 36 33 14 8 4 3 2 73 12 398
2020 More than 20 years in current department or agency 41 31 14 8 4 2 0 74 12 96
2019 Less than 3 years in current department or agency 43 29 9 7 3 4 5 79 11 432
2019 3 to 10 years in current department or agency 37 29 12 10 4 3 4 71 15 562
2019 11 to 20 years in current department or agency 33 34 14 8 4 5 2 71 13 450
2019 More than 20 years in current department or agency 38 34 11 9 2 5 0 76 12 99
2018 Less than 3 years in current department or agency 41 26 10 6 3 10 5 79 9 442
2018 3 to 10 years in current department or agency 29 34 15 8 6 3 4 68 16 507
2018 11 to 20 years in current department or agency 30 37 14 9 5 4 1 71 15 438
2018 More than 20 years in current department or agency 26 37 16 14 2 2 3 66 18 114
2017 Less than 3 years in current department or agency 42 25 9 4 4 9 7 80 10 207
2017 3 to 10 years in current department or agency 30 32 14 11 8 3 3 65 20 487
2017 11 to 20 years in current department or agency 26 36 17 10 7 4 1 65 18 339
2017 More than 20 years in current department or agency 32 24 21 11 8 2 2 59 20 98
2014 Less than 3 years in current department or agency 43 24 11 6 3 7 5 76 11 300
2014 3 to 10 years in current department or agency 39 31 10 7 6 4 3 75 14 619
2014 11 to 20 years in current department or agency 28 42 12 8 6 3 1 73 15 255
2014 More than 20 years in current department or agency 39 28 12 8 8 2 3 71 17 107

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 32 6 2 2 2 1 90 5 402
2020 3 to 10 years in current department or agency 54 30 10 2 2 1 1 86 4 592
2020 11 to 20 years in current department or agency 52 32 7 6 2 1 0 85 8 399
2020 More than 20 years in current department or agency 56 32 4 4 3 0 0 88 8 96
2019 Less than 3 years in current department or agency 59 26 8 3 3 1 1 86 6 431
2019 3 to 10 years in current department or agency 57 29 7 4 1 0 1 87 5 561
2019 11 to 20 years in current department or agency 51 32 8 6 2 1 0 84 8 450
2019 More than 20 years in current department or agency 49 32 9 7 1 1 0 83 8 99
2018 Less than 3 years in current department or agency 53 33 7 3 1 2 1 89 4 441
2018 3 to 10 years in current department or agency 55 31 8 3 2 1 0 87 5 507
2018 11 to 20 years in current department or agency 47 34 12 3 3 1 0 82 6 439
2018 More than 20 years in current department or agency 49 36 8 5 2 0 0 85 7 114
2017 Less than 3 years in current department or agency 66 26 2 3 0 2 0 94 3 207
2017 3 to 10 years in current department or agency 55 31 5 4 2 1 1 88 7 485
2017 11 to 20 years in current department or agency 50 36 9 4 1 1 0 87 5 338
2017 More than 20 years in current department or agency 55 30 6 4 2 2 0 87 6 99
2014 Less than 3 years in current department or agency 68 24 4 1 0 2 1 95 1 300
2014 3 to 10 years in current department or agency 58 28 6 4 2 1 1 88 7 618
2014 11 to 20 years in current department or agency 54 30 8 4 2 1 0 86 6 256
2014 More than 20 years in current department or agency 60 25 8 4 2 1 0 86 6 107

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 27 9 1 1 1 0 89 2 401
2020 3 to 10 years in current department or agency 54 33 8 2 2 1 0 88 4 591
2020 11 to 20 years in current department or agency 53 31 9 4 2 0 0 84 6 398
2020 More than 20 years in current department or agency 53 31 10 4 2 0 0 84 7 96
2019 Less than 3 years in current department or agency 61 26 10 2 1 0 0 87 3 433
2019 3 to 10 years in current department or agency 55 28 11 3 2 0 0 83 6 562
2019 11 to 20 years in current department or agency 45 34 12 5 3 0 0 80 9 449
2019 More than 20 years in current department or agency 38 40 13 8 1 0 0 78 10 99
2018 Less than 3 years in current department or agency 63 25 9 2 1 0 0 89 3 440
2018 3 to 10 years in current department or agency 48 35 10 4 3 0 0 84 6 506
2018 11 to 20 years in current department or agency 41 35 15 6 3 0 0 76 8 438
2018 More than 20 years in current department or agency 33 43 19 5 1 0 0 76 6 115

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 24 11 6 4 10 2 75 12 398
2020 3 to 10 years in current department or agency 29 28 15 10 6 10 2 65 18 590
2020 11 to 20 years in current department or agency 30 23 17 14 8 7 2 58 24 398
2020 More than 20 years in current department or agency 33 23 16 12 8 7 2 61 22 95
2019 Less than 3 years in current department or agency 37 24 14 7 5 11 3 70 14 432
2019 3 to 10 years in current department or agency 26 26 15 14 12 8 1 56 28 563
2019 11 to 20 years in current department or agency 21 24 17 17 13 5 2 49 33 449
2019 More than 20 years in current department or agency 24 19 20 19 8 9 0 48 30 100
2018 Less than 3 years in current department or agency 39 22 14 8 4 12 1 71 13 443
2018 3 to 10 years in current department or agency 24 29 16 15 10 6 1 56 27 506
2018 11 to 20 years in current department or agency 18 28 18 16 14 6 2 49 32 439
2018 More than 20 years in current department or agency 20 25 26 14 6 7 1 49 22 115
2017 Less than 3 years in current department or agency 36 23 11 7 5 16 2 72 14 208
2017 3 to 10 years in current department or agency 18 29 12 14 16 10 2 52 34 486
2017 11 to 20 years in current department or agency 18 19 18 21 16 6 2 40 40 339
2017 More than 20 years in current department or agency 20 24 15 21 12 6 2 48 35 99
2014 Less than 3 years in current department or agency 37 24 14 6 3 14 2 72 11 300
2014 3 to 10 years in current department or agency 28 23 16 12 13 7 2 55 27 618
2014 11 to 20 years in current department or agency 21 22 16 18 14 8 1 47 36 256
2014 More than 20 years in current department or agency 30 25 18 11 8 8 1 60 21 107

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 42 4 9 1 0 0 85 11 401
2020 3 to 10 years in current department or agency 30 51 4 12 3 0 0 81 15 591
2020 11 to 20 years in current department or agency 31 49 6 11 3 0 0 80 14 399
2020 More than 20 years in current department or agency 34 45 4 14 3 0 0 79 17 96

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 37 7 11 2 0 0 79 13 400
2020 3 to 10 years in current department or agency 39 38 8 13 2 0 0 77 15 591
2020 11 to 20 years in current department or agency 35 41 10 11 3 0 1 76 14 398
2020 More than 20 years in current department or agency 29 48 2 18 3 0 0 76 21 96
2019 Less than 3 years in current department or agency 52 30 5 10 2 0 0 83 13 433
2019 3 to 10 years in current department or agency 40 36 5 14 6 0 0 76 20 559
2019 11 to 20 years in current department or agency 34 35 8 16 7 0 0 69 23 449
2019 More than 20 years in current department or agency 32 41 9 14 4 0 0 73 18 99
2017 Less than 3 years in current department or agency 53 32 2 9 4 0 0 85 13 208
2017 3 to 10 years in current department or agency 37 35 5 15 8 0 0 72 23 487
2017 11 to 20 years in current department or agency 26 32 8 21 13 0 0 58 34 338
2017 More than 20 years in current department or agency 30 30 12 14 14 0 0 60 28 99
2014 Less than 3 years in current department or agency 47 33 8 8 3 0 0 80 12 299
2014 3 to 10 years in current department or agency 39 32 7 15 6 0 0 72 21 618
2014 11 to 20 years in current department or agency 29 42 7 13 9 0 0 71 22 256
2014 More than 20 years in current department or agency 42 32 10 9 6 0 0 74 15 107

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 25 7 6 2 1 0 85 7 397
2020 3 to 10 years in current department or agency 53 30 7 7 2 0 1 84 9 583
2020 11 to 20 years in current department or agency 53 35 6 4 2 0 0 88 6 397
2020 More than 20 years in current department or agency 55 28 9 4 4 0 0 83 8 94
2019 Less than 3 years in current department or agency 67 24 4 3 1 0 0 91 5 428
2019 3 to 10 years in current department or agency 59 28 4 5 3 0 0 87 9 554
2019 11 to 20 years in current department or agency 56 32 7 4 2 0 0 88 5 447
2019 More than 20 years in current department or agency 63 24 6 4 3 0 0 87 7 99
2017 Less than 3 years in current department or agency 72 23 3 2 0 0 0 95 2 207
2017 3 to 10 years in current department or agency 60 29 5 3 2 0 0 90 5 487
2017 11 to 20 years in current department or agency 52 34 7 5 1 0 0 87 6 337
2017 More than 20 years in current department or agency 55 34 4 5 1 0 0 90 6 99
2014 Less than 3 years in current department or agency 61 32 6 1 0 0 0 93 2 299
2014 3 to 10 years in current department or agency 57 32 6 4 1 0 0 89 5 619
2014 11 to 20 years in current department or agency 47 36 10 4 2 0 0 84 6 256
2014 More than 20 years in current department or agency 58 26 6 9 1 1 0 84 10 107

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 79 12 4 3 2 1 1 92 4 402
2020 3 to 10 years in current department or agency 76 12 4 3 1 1 3 92 4 589
2020 11 to 20 years in current department or agency 69 15 7 3 2 1 3 88 5 396
2020 More than 20 years in current department or agency 61 24 7 3 1 3 1 89 5 96
2017 Less than 3 years in current department or agency 81 10 4 3 0 0 1 92 4 208
2017 3 to 10 years in current department or agency 72 15 4 4 1 0 2 90 6 488
2017 11 to 20 years in current department or agency 62 18 7 7 2 1 3 83 9 337
2017 More than 20 years in current department or agency 67 15 7 5 5 1 0 83 10 99
2014 Less than 3 years in current department or agency 76 15 3 3 1 1 2 93 4 300
2014 3 to 10 years in current department or agency 70 15 4 3 3 1 3 89 6 619
2014 11 to 20 years in current department or agency 63 14 7 6 5 1 4 82 11 256
2014 More than 20 years in current department or agency 67 19 4 3 5 0 3 88 8 107

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 25 12 5 3 9 2 77 9 401
2020 3 to 10 years in current department or agency 35 30 15 5 3 9 2 74 9 590
2020 11 to 20 years in current department or agency 37 26 20 7 4 6 1 68 11 399
2020 More than 20 years in current department or agency 28 36 16 9 2 9 0 69 13 95
2019 Less than 3 years in current department or agency 42 21 16 6 4 10 2 71 11 433
2019 3 to 10 years in current department or agency 34 27 20 7 3 7 2 67 11 564
2019 11 to 20 years in current department or agency 26 32 20 9 3 8 1 64 14 450
2019 More than 20 years in current department or agency 28 26 20 13 3 9 0 60 18 100

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 399
2020 3 to 10 years in current department or agency 8 92 592
2020 11 to 20 years in current department or agency 4 96 400
2020 More than 20 years in current department or agency 8 92 96
2019 Less than 3 years in current department or agency 7 93 433
2019 3 to 10 years in current department or agency 11 89 562
2019 11 to 20 years in current department or agency 9 91 450
2019 More than 20 years in current department or agency 9 91 100
2018 Less than 3 years in current department or agency 6 94 442
2018 3 to 10 years in current department or agency 9 91 510
2018 11 to 20 years in current department or agency 10 90 437
2018 More than 20 years in current department or agency 5 95 113

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 19
2020 3 to 10 years in current department or agency 46 54 49
2019 3 to 10 years in current department or agency 51 49 61
2019 11 to 20 years in current department or agency 45 55 38
2018 3 to 10 years in current department or agency 58 42 45
2018 11 to 20 years in current department or agency 42 58 44

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 37 19
2020 3 to 10 years in current department or agency 54 46 49
2019 3 to 10 years in current department or agency 56 44 61
2019 11 to 20 years in current department or agency 58 42 38
2018 3 to 10 years in current department or agency 46 54 45
2018 11 to 20 years in current department or agency 59 41 44

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 21 79 44

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 3 to 10 years in current department or agency 0 100 49
2019 3 to 10 years in current department or agency 0 100 61
2019 11 to 20 years in current department or agency 0 100 38
2018 3 to 10 years in current department or agency 0 100 45
2018 11 to 20 years in current department or agency 0 100 44

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 11 to 20 years in current department or agency 0 100 18
2018 Less than 3 years in current department or agency 0 100 25

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 3 to 10 years in current department or agency 0 100 49
2019 3 to 10 years in current department or agency 0 100 61
2019 11 to 20 years in current department or agency 0 100 38
2018 Less than 3 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 44

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 11 to 20 years in current department or agency 0 100 18
2019 3 to 10 years in current department or agency 10 90 61
2018 11 to 20 years in current department or agency 0 100 44

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 53 19
2020 3 to 10 years in current department or agency 30 70 49
2019 3 to 10 years in current department or agency 28 72 61
2019 11 to 20 years in current department or agency 39 61 38
2018 3 to 10 years in current department or agency 34 66 46
2018 11 to 20 years in current department or agency 45 55 44

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 53 19
2020 3 to 10 years in current department or agency 32 68 49
2019 3 to 10 years in current department or agency 34 66 61
2019 11 to 20 years in current department or agency 34 66 38
2018 3 to 10 years in current department or agency 30 70 46
2018 11 to 20 years in current department or agency 33 67 44

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 47 19
2020 3 to 10 years in current department or agency 41 59 49
2019 3 to 10 years in current department or agency 50 50 61
2019 11 to 20 years in current department or agency 46 54 38
2018 3 to 10 years in current department or agency 46 54 46
2018 11 to 20 years in current department or agency 47 53 44

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 19
2020 3 to 10 years in current department or agency 27 73 49
2019 3 to 10 years in current department or agency 42 58 61
2019 11 to 20 years in current department or agency 39 61 38
2018 3 to 10 years in current department or agency 41 59 46
2018 11 to 20 years in current department or agency 26 74 44

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 19
2020 3 to 10 years in current department or agency 37 63 49
2019 3 to 10 years in current department or agency 29 71 61
2019 11 to 20 years in current department or agency 36 64 38
2018 3 to 10 years in current department or agency 34 66 46
2018 11 to 20 years in current department or agency 34 66 44

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 42 19
2020 3 to 10 years in current department or agency 40 60 49
2019 3 to 10 years in current department or agency 54 46 61
2019 11 to 20 years in current department or agency 45 55 38
2018 3 to 10 years in current department or agency 44 56 46
2018 11 to 20 years in current department or agency 49 51 44

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 63 19
2020 3 to 10 years in current department or agency 37 63 49
2019 3 to 10 years in current department or agency 35 65 61
2019 11 to 20 years in current department or agency 45 55 38
2018 3 to 10 years in current department or agency 40 60 46
2018 11 to 20 years in current department or agency 31 69 44

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 3 to 10 years in current department or agency 0 100 49
2019 3 to 10 years in current department or agency 0 100 61
2019 11 to 20 years in current department or agency 0 100 38
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 0 100 46

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 49
2020 11 to 20 years in current department or agency 0 100 18
2019 Less than 3 years in current department or agency 17 83 32
2019 3 to 10 years in current department or agency 9 91 61
2018 3 to 10 years in current department or agency 16 84 46
2018 11 to 20 years in current department or agency 13 87 44

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 18 82 49
2019 11 to 20 years in current department or agency 21 79 38
2018 11 to 20 years in current department or agency 11 89 44

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 26 19
2020 3 to 10 years in current department or agency 51 49 49
2019 3 to 10 years in current department or agency 42 58 61
2019 11 to 20 years in current department or agency 53 47 38
2018 3 to 10 years in current department or agency 47 53 46
2018 11 to 20 years in current department or agency 47 53 44

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 49
2020 11 to 20 years in current department or agency 30 70 18
2019 3 to 10 years in current department or agency 19 81 61
2019 11 to 20 years in current department or agency 24 76 38
2018 3 to 10 years in current department or agency 13 87 46
2018 11 to 20 years in current department or agency 24 76 44

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 10 90 49
2019 3 to 10 years in current department or agency 20 80 61
2019 11 to 20 years in current department or agency 0 100 38
2018 3 to 10 years in current department or agency 14 86 46
2018 11 to 20 years in current department or agency 17 83 44

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 19
2020 3 to 10 years in current department or agency 55 45 49
2019 3 to 10 years in current department or agency 66 34 61
2019 11 to 20 years in current department or agency 64 36 38
2018 3 to 10 years in current department or agency 48 52 46
2018 11 to 20 years in current department or agency 55 45 44

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 26 74 49
2020 11 to 20 years in current department or agency 27 73 18
2019 3 to 10 years in current department or agency 25 75 61
2019 11 to 20 years in current department or agency 38 62 38
2018 3 to 10 years in current department or agency 17 83 46
2018 11 to 20 years in current department or agency 36 64 44

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 16 84 49
2019 3 to 10 years in current department or agency 11 89 61
2019 11 to 20 years in current department or agency 16 84 38
2018 3 to 10 years in current department or agency 12 88 46
2018 11 to 20 years in current department or agency 25 75 44

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 49
2019 3 to 10 years in current department or agency 13 87 61
2019 11 to 20 years in current department or agency 16 84 38
2018 3 to 10 years in current department or agency 23 77 46
2018 11 to 20 years in current department or agency 19 81 44

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 10 90 61
2018 Less than 3 years in current department or agency 0 100 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 25

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 16 84 49
2019 3 to 10 years in current department or agency 8 92 61
2019 11 to 20 years in current department or agency 13 87 38
2018 Less than 3 years in current department or agency 22 78 25
2018 11 to 20 years in current department or agency 20 80 44

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 12 88 49
2019 3 to 10 years in current department or agency 14 86 61
2018 11 to 20 years in current department or agency 11 89 44

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 63 19
2020 3 to 10 years in current department or agency 16 84 49
2019 3 to 10 years in current department or agency 29 71 61
2019 11 to 20 years in current department or agency 18 82 38
2018 3 to 10 years in current department or agency 29 71 46
2018 11 to 20 years in current department or agency 31 69 44

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 81 25

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 86 43
2018 11 to 20 years in current department or agency 18 82 41

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 81 25
2018 11 to 20 years in current department or agency 14 86 41

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 79 25

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 81 25

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 87 41

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 80 43
2018 11 to 20 years in current department or agency 19 81 41

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 25

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 86 43

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 23 77 43
2018 11 to 20 years in current department or agency 28 72 41

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 14 86 43

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 43 57 43
2018 11 to 20 years in current department or agency 56 44 41

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 25

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 46 54 43
2018 11 to 20 years in current department or agency 67 33 41

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 12 11 3 2 36 11 69 9 401
2020 3 to 10 years in current department or agency 22 15 15 6 4 31 7 60 16 592
2020 11 to 20 years in current department or agency 24 17 13 7 5 29 5 62 19 399
2020 More than 20 years in current department or agency 22 19 14 9 7 21 8 58 22 96
2019 Less than 3 years in current department or agency 26 12 14 4 2 31 10 65 10 433
2019 3 to 10 years in current department or agency 22 16 15 9 5 25 8 56 21 564
2019 11 to 20 years in current department or agency 17 19 18 9 9 24 4 50 25 450
2019 More than 20 years in current department or agency 24 17 12 10 5 26 5 60 22 100
2018 Less than 3 years in current department or agency 28 12 15 3 2 32 8 67 8 441
2018 3 to 10 years in current department or agency 19 20 17 8 5 24 8 57 19 509
2018 11 to 20 years in current department or agency 18 19 21 7 7 24 4 51 20 439
2018 More than 20 years in current department or agency 16 24 28 10 2 19 1 50 16 115
2017 Less than 3 years in current department or agency 19 13 11 1 0 46 9 72 3 207
2017 3 to 10 years in current department or agency 17 17 15 8 8 27 8 52 24 488
2017 11 to 20 years in current department or agency 15 21 20 10 6 25 3 50 23 339
2017 More than 20 years in current department or agency 22 16 14 9 12 23 4 53 28 99
2014 Less than 3 years in current department or agency 25 18 12 3 1 30 11 73 7 300
2014 3 to 10 years in current department or agency 25 19 16 6 5 25 4 62 16 619
2014 11 to 20 years in current department or agency 16 22 19 6 7 26 4 54 19 254
2014 More than 20 years in current department or agency 22 31 15 9 3 17 3 66 15 107

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 28 8 3 2 14 1 85 5 401
2020 3 to 10 years in current department or agency 39 31 15 3 3 9 1 77 7 592
2020 11 to 20 years in current department or agency 42 32 12 6 3 4 1 77 10 399
2020 More than 20 years in current department or agency 50 25 13 6 5 0 1 75 12 96
2019 Less than 3 years in current department or agency 49 25 12 3 1 9 1 83 4 431
2019 3 to 10 years in current department or agency 44 28 15 4 3 4 1 77 7 563
2019 11 to 20 years in current department or agency 38 30 13 7 6 5 0 72 14 449
2019 More than 20 years in current department or agency 37 32 14 7 3 7 0 75 10 99
2018 Less than 3 years in current department or agency 52 22 11 4 1 9 1 82 6 440
2018 3 to 10 years in current department or agency 37 34 15 6 3 6 1 76 9 510
2018 11 to 20 years in current department or agency 34 33 18 7 3 5 0 70 11 438
2018 More than 20 years in current department or agency 34 31 21 9 2 3 0 68 11 115
2017 Less than 3 years in current department or agency 44 30 10 1 0 13 2 87 2 205
2017 3 to 10 years in current department or agency 35 35 12 7 4 6 1 76 12 486
2017 11 to 20 years in current department or agency 27 38 19 7 4 4 0 68 11 338
2017 More than 20 years in current department or agency 36 28 17 8 6 4 0 67 15 99
2014 Less than 3 years in current department or agency 52 26 8 2 1 8 2 87 4 301
2014 3 to 10 years in current department or agency 40 30 15 5 2 7 1 76 7 619
2014 11 to 20 years in current department or agency 29 36 20 4 5 7 0 69 10 255
2014 More than 20 years in current department or agency 40 36 7 10 2 5 0 80 12 106

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 97 400
2020 3 to 10 years in current department or agency 5 95 591
2020 11 to 20 years in current department or agency 6 94 399
2020 More than 20 years in current department or agency 8 92 96
2019 Less than 3 years in current department or agency 3 97 432
2019 3 to 10 years in current department or agency 5 95 564
2019 11 to 20 years in current department or agency 5 95 449
2019 More than 20 years in current department or agency 9 91 100
2018 Less than 3 years in current department or agency 3 97 443
2018 3 to 10 years in current department or agency 6 94 510
2018 11 to 20 years in current department or agency 4 96 439
2018 More than 20 years in current department or agency 6 94 114

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 48 29
2020 11 to 20 years in current department or agency 30 70 25
2019 3 to 10 years in current department or agency 42 58 26
2019 11 to 20 years in current department or agency 37 63 21
2018 3 to 10 years in current department or agency 30 70 32
2018 11 to 20 years in current department or agency 33 67 20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 83 17 29
2019 Less than 3 years in current department or agency 61 39 16
2019 3 to 10 years in current department or agency 69 31 26
2018 3 to 10 years in current department or agency 81 19 32

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2020 11 to 20 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 21
2018 Less than 3 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 32

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 21
2018 3 to 10 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 20

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 26
2018 Less than 3 years in current department or agency 0 100 14
2018 11 to 20 years in current department or agency 0 100 20

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2018 Less than 3 years in current department or agency 0 100 14
2018 11 to 20 years in current department or agency 0 100 20

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2020 11 to 20 years in current department or agency 19 81 25
2018 11 to 20 years in current department or agency 0 100 20

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 42 12
2020 3 to 10 years in current department or agency 21 79 29
2019 Less than 3 years in current department or agency 33 67 16
2018 3 to 10 years in current department or agency 13 87 32

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 50 12
2020 3 to 10 years in current department or agency 28 72 29
2019 Less than 3 years in current department or agency 30 70 16

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 21
2018 Less than 3 years in current department or agency 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 28 72 29
2019 3 to 10 years in current department or agency 19 81 26
2019 11 to 20 years in current department or agency 32 68 21
2018 3 to 10 years in current department or agency 20 80 32
2018 11 to 20 years in current department or agency 23 77 20

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 48 29
2020 11 to 20 years in current department or agency 36 64 25
2019 3 to 10 years in current department or agency 50 50 26
2019 11 to 20 years in current department or agency 41 59 21
2018 3 to 10 years in current department or agency 43 57 32
2018 11 to 20 years in current department or agency 62 38 20

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2020 11 to 20 years in current department or agency 0 100 25
2019 11 to 20 years in current department or agency 0 100 21
2018 3 to 10 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2019 Less than 3 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 26
2018 3 to 10 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 20

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2020 11 to 20 years in current department or agency 0 100 25

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2019 Less than 3 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 21
2018 Less than 3 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 20

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 30 70 25
2019 Less than 3 years in current department or agency 30 70 16
2019 11 to 20 years in current department or agency 22 78 21
2018 11 to 20 years in current department or agency 27 73 20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 0 100 29
2020 11 to 20 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 21
2018 3 to 10 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 20

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 31 69 26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 48 52 29
2020 11 to 20 years in current department or agency 34 66 25
2019 3 to 10 years in current department or agency 31 69 26
2019 11 to 20 years in current department or agency 58 42 21
2018 3 to 10 years in current department or agency 44 56 32
2018 11 to 20 years in current department or agency 56 44 20

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 31 69 29
2020 11 to 20 years in current department or agency 23 77 25
2019 11 to 20 years in current department or agency 31 69 21
2018 11 to 20 years in current department or agency 28 72 20

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 21 79 29
2020 11 to 20 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 25 75 20

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 22 78 21
2018 3 to 10 years in current department or agency 20 80 32
2018 11 to 20 years in current department or agency 25 75 20

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 26
2018 3 to 10 years in current department or agency 0 100 32

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2019 Less than 3 years in current department or agency 0 100 16
2018 Less than 3 years in current department or agency 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2020 11 to 20 years in current department or agency 19 81 25
2019 3 to 10 years in current department or agency 0 100 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 31 69 29
2020 11 to 20 years in current department or agency 40 60 25
2019 Less than 3 years in current department or agency 59 41 16
2019 3 to 10 years in current department or agency 58 42 26
2018 3 to 10 years in current department or agency 40 60 32

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 100 18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2019 Less than 3 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 30

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 28 72 18

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 25 75 30

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 24 76 30
2018 11 to 20 years in current department or agency 31 69 18

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 82 30
2018 11 to 20 years in current department or agency 0 100 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 51 49 30
2018 11 to 20 years in current department or agency 59 41 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 62 38 30
2018 11 to 20 years in current department or agency 69 31 18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 26 11 13 2 2 37 9 70 6 399
2020 3 to 10 years in current department or agency 23 16 13 3 2 37 6 68 9 591
2020 11 to 20 years in current department or agency 26 18 13 5 1 34 3 69 10 398
2020 More than 20 years in current department or agency 24 17 20 6 2 24 8 59 12 96
2019 Less than 3 years in current department or agency 28 13 13 2 1 34 10 72 5 430
2019 3 to 10 years in current department or agency 24 13 17 4 3 32 8 61 11 564
2019 11 to 20 years in current department or agency 21 16 23 4 2 28 4 56 10 451
2019 More than 20 years in current department or agency 26 11 20 9 3 26 5 54 17 100
2018 Less than 3 years in current department or agency 30 10 14 1 1 36 8 71 4 439
2018 3 to 10 years in current department or agency 21 17 19 3 3 30 7 61 9 510
2018 11 to 20 years in current department or agency 19 19 22 3 4 29 3 56 11 436
2018 More than 20 years in current department or agency 17 20 27 9 0 26 1 51 12 114
2017 Less than 3 years in current department or agency 23 12 11 0 0 45 9 75 1 207
2017 3 to 10 years in current department or agency 18 18 17 3 2 34 8 62 9 487
2017 11 to 20 years in current department or agency 17 19 19 4 3 36 3 58 10 337
2017 More than 20 years in current department or agency 26 15 12 3 7 32 5 65 17 99
2014 Less than 3 years in current department or agency 30 12 10 1 1 34 12 78 3 301
2014 3 to 10 years in current department or agency 26 16 15 3 1 31 6 68 7 619
2014 11 to 20 years in current department or agency 18 16 21 4 2 34 5 56 10 256
2014 More than 20 years in current department or agency 23 24 16 5 0 30 2 69 7 107

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 29 10 2 2 10 2 85 4 400
2020 3 to 10 years in current department or agency 41 29 12 3 2 12 0 80 6 592
2020 11 to 20 years in current department or agency 45 29 13 3 2 6 1 80 6 400
2020 More than 20 years in current department or agency 48 28 12 3 3 2 3 81 7 95
2019 Less than 3 years in current department or agency 53 23 10 2 1 9 2 85 4 432
2019 3 to 10 years in current department or agency 50 24 13 3 2 7 1 80 6 560
2019 11 to 20 years in current department or agency 42 30 15 5 2 6 1 77 7 451
2019 More than 20 years in current department or agency 41 27 13 10 2 9 0 74 13 100
2018 Less than 3 years in current department or agency 54 22 10 1 1 11 1 86 2 441
2018 3 to 10 years in current department or agency 41 33 13 3 2 8 1 80 6 510
2018 11 to 20 years in current department or agency 36 31 19 6 2 7 0 72 8 438
2018 More than 20 years in current department or agency 35 30 22 6 1 6 0 70 7 115
2017 Less than 3 years in current department or agency 54 26 5 0 1 12 0 92 2 208
2017 3 to 10 years in current department or agency 40 34 11 2 2 8 2 82 5 488
2017 11 to 20 years in current department or agency 34 36 17 2 2 8 1 77 5 339
2017 More than 20 years in current department or agency 40 25 19 4 4 7 0 71 9 99
2014 Less than 3 years in current department or agency 52 24 6 1 1 14 3 91 2 301
2014 3 to 10 years in current department or agency 40 30 13 3 1 11 1 81 4 619
2014 11 to 20 years in current department or agency 31 36 17 3 3 10 0 74 7 254
2014 More than 20 years in current department or agency 42 32 10 4 0 11 0 83 5 107

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 401
2020 3 to 10 years in current department or agency 6 94 588
2020 11 to 20 years in current department or agency 9 91 400
2020 More than 20 years in current department or agency 3 97 96

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 92 401
2020 3 to 10 years in current department or agency 8 92 589
2020 11 to 20 years in current department or agency 11 89 399
2020 More than 20 years in current department or agency 9 91 96
2019 Less than 3 years in current department or agency 9 91 433
2019 3 to 10 years in current department or agency 11 89 563
2019 11 to 20 years in current department or agency 12 88 450
2019 More than 20 years in current department or agency 8 92 99
2017 Less than 3 years in current department or agency 13 87 208
2017 3 to 10 years in current department or agency 17 83 487
2017 11 to 20 years in current department or agency 14 86 339
2017 More than 20 years in current department or agency 12 88 99
2014 Less than 3 years in current department or agency 8 92 301
2014 3 to 10 years in current department or agency 13 87 616
2014 11 to 20 years in current department or agency 11 89 255
2014 More than 20 years in current department or agency 15 85 107

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 61 39 47
2020 11 to 20 years in current department or agency 60 40 42

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 90 10 47
2020 11 to 20 years in current department or agency 88 12 41
2019 3 to 10 years in current department or agency 81 19 66
2019 11 to 20 years in current department or agency 85 15 56
2017 Less than 3 years in current department or agency 62 38 26
2017 3 to 10 years in current department or agency 75 25 83
2017 11 to 20 years in current department or agency 74 26 46
2017 More than 20 years in current department or agency 82 18 11
2014 Less than 3 years in current department or agency 81 19 24
2014 3 to 10 years in current department or agency 80 20 78
2014 11 to 20 years in current department or agency 84 16 29
2014 More than 20 years in current department or agency 64 36 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in current department or agency 52 38 5 5 0 0 0 90 5 42
2020 11 to 20 years in current department or agency 43 43 3 11 0 0 0 86 11 36
2019 3 to 10 years in current department or agency 50 36 2 7 3 0 2 87 11 53
2019 11 to 20 years in current department or agency 47 32 7 14 0 0 0 79 14 47
2017 Less than 3 years in current department or agency 63 31 0 6 0 0 0 94 6 16
2017 3 to 10 years in current department or agency 53 37 5 3 2 0 0 90 5 62
2017 11 to 20 years in current department or agency 56 24 0 9 9 0 3 82 18 34
2014 Less than 3 years in current department or agency 65 28 0 7 0 0 0 93 7 19
2014 3 to 10 years in current department or agency 53 36 7 3 2 0 0 89 5 63
2014 11 to 20 years in current department or agency 53 25 5 17 0 0 0 78 17 24
2014 More than 20 years in current department or agency 48 29 10 13 0 0 0 77 13 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 24 5 2 1 3 3 92 3 402
2020 3 to 10 years in current department or agency 63 22 7 3 1 2 3 89 4 591
2020 11 to 20 years in current department or agency 63 25 5 2 2 2 1 90 4 400
2020 More than 20 years in current department or agency 60 23 5 2 2 4 3 89 5 96
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 30 11 8 3 2 0 78 11 401
2020 3 to 10 years in current department or agency 46 29 11 8 4 3 0 77 12 590
2020 11 to 20 years in current department or agency 48 33 7 8 3 2 0 82 11 398
2020 More than 20 years in current department or agency 45 34 6 10 3 1 0 80 13 95

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 37 5 6 2 0 0 88 7 402
2020 3 to 10 years in current department or agency 48 34 8 8 2 0 0 82 10 592
2020 11 to 20 years in current department or agency 55 35 5 4 1 0 0 90 5 400
2020 More than 20 years in current department or agency 52 28 7 10 3 0 0 80 13 96

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 35 7 4 2 0 0 87 6 401
2020 3 to 10 years in current department or agency 48 31 9 7 3 0 0 80 11 588
2020 11 to 20 years in current department or agency 60 26 6 6 2 0 0 86 8 399
2020 More than 20 years in current department or agency 52 30 7 9 3 0 0 81 12 96

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 33 14 4 2 1 1 80 6 399
2020 3 to 10 years in current department or agency 44 31 12 8 3 1 1 77 11 589
2020 11 to 20 years in current department or agency 50 33 11 4 1 0 0 84 5 398
2020 More than 20 years in current department or agency 50 26 10 8 4 0 2 78 12 95

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 29 7 3 2 1 2 89 5 402
2020 3 to 10 years in current department or agency 53 30 8 4 2 1 1 85 6 591
2020 11 to 20 years in current department or agency 61 29 5 2 1 1 1 91 3 400
2020 More than 20 years in current department or agency 56 27 8 5 2 0 1 84 8 96

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 12 3 1 0 4 2 97 1 401
2020 3 to 10 years in current department or agency 77 11 3 1 0 6 3 96 1 590
2020 11 to 20 years in current department or agency 78 10 2 0 1 7 2 97 1 400
2020 More than 20 years in current department or agency 71 20 3 0 1 3 1 95 1 96

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 26 6 2 1 1 0 91 3 400
2020 3 to 10 years in current department or agency 64 24 7 3 1 2 0 90 3 591
2020 11 to 20 years in current department or agency 69 24 4 1 1 1 1 94 2 396
2020 More than 20 years in current department or agency 63 31 0 3 2 1 0 94 6 96

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 23 6 3 2 1 0 88 5 398
2020 3 to 10 years in current department or agency 63 24 5 6 2 0 0 87 8 589
2020 11 to 20 years in current department or agency 68 19 5 4 2 1 0 88 6 399
2020 More than 20 years in current department or agency 59 25 7 2 5 0 1 85 7 94

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 28 3 5 5 0 1 87 10 401
2020 3 to 10 years in current department or agency 51 28 8 9 3 0 0 79 12 590
2020 11 to 20 years in current department or agency 62 23 5 7 2 0 0 86 9 399
2020 More than 20 years in current department or agency 61 24 3 6 6 0 0 86 11 95

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 100 0 45
2020 3 to 10 years in current department or agency 95 5 152
2020 11 to 20 years in current department or agency 95 5 176
2020 More than 20 years in current department or agency 94 6 38

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 24 16 18 7 0 0 58 26 45
2020 3 to 10 years in current department or agency 20 33 18 20 7 1 1 54 28 144
2020 11 to 20 years in current department or agency 18 34 18 20 8 1 1 53 29 168
2020 More than 20 years in current department or agency 34 41 8 14 3 0 0 74 18 36

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 34 9 2 1 2 0 88 3 400
2020 3 to 10 years in current department or agency 50 34 9 4 1 1 0 85 6 589
2020 11 to 20 years in current department or agency 54 35 6 3 1 1 0 90 4 399
2020 More than 20 years in current department or agency 51 31 8 4 3 2 0 84 8 96
2019 Less than 3 years in current department or agency 45 35 11 6 1 2 0 82 7 432
2019 3 to 10 years in current department or agency 43 39 11 4 2 1 0 83 6 563
2019 11 to 20 years in current department or agency 40 38 13 5 2 2 0 80 8 450
2019 More than 20 years in current department or agency 37 38 16 6 0 2 0 77 6 99
2018 Less than 3 years in current department or agency 45 33 13 3 0 6 0 83 4 441
2018 3 to 10 years in current department or agency 44 38 9 4 1 2 0 84 6 509
2018 11 to 20 years in current department or agency 38 41 13 4 2 2 0 81 6 439
2018 More than 20 years in current department or agency 35 48 7 7 0 3 0 86 7 114
2017 Less than 3 years in current department or agency 45 34 11 4 2 5 0 83 6 208
2017 3 to 10 years in current department or agency 38 39 15 5 2 2 0 78 7 488
2017 11 to 20 years in current department or agency 30 44 16 6 2 2 0 75 8 338
2017 More than 20 years in current department or agency 30 45 12 8 1 3 0 78 10 99

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 28 7 8 5 1 0 80 13 401
2020 3 to 10 years in current department or agency 50 26 9 10 4 1 0 77 13 590
2020 11 to 20 years in current department or agency 52 25 9 7 6 1 1 78 14 397
2020 More than 20 years in current department or agency 46 30 8 8 9 0 0 76 17 95

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 22 7 2 2 2 0 90 3 399
2020 3 to 10 years in current department or agency 64 20 8 3 1 3 0 87 5 592
2020 11 to 20 years in current department or agency 61 20 10 3 3 2 1 84 6 398
2020 More than 20 years in current department or agency 55 31 8 0 4 1 1 88 4 94

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 32 13 4 2 2 0 81 6 400
2020 3 to 10 years in current department or agency 44 33 12 6 3 2 0 78 9 592
2020 11 to 20 years in current department or agency 43 34 13 7 4 1 0 77 11 399
2020 More than 20 years in current department or agency 43 30 5 15 4 1 1 74 20 96
2019 Less than 3 years in current department or agency 48 33 10 6 2 1 0 82 8 432
2019 3 to 10 years in current department or agency 35 40 14 7 3 1 0 76 10 561
2019 11 to 20 years in current department or agency 30 39 14 11 4 2 0 71 15 450
2019 More than 20 years in current department or agency 30 44 9 13 4 0 0 74 17 100
2018 Less than 3 years in current department or agency 49 33 11 5 1 2 0 84 6 441
2018 3 to 10 years in current department or agency 35 41 13 6 3 2 0 77 9 511
2018 11 to 20 years in current department or agency 30 37 17 11 4 2 0 68 15 440
2018 More than 20 years in current department or agency 30 41 17 9 3 0 0 71 12 115
2017 Less than 3 years in current department or agency 49 35 6 5 0 4 0 88 6 208
2017 3 to 10 years in current department or agency 27 46 13 7 6 1 0 74 13 487
2017 11 to 20 years in current department or agency 21 42 18 11 7 1 0 63 19 338
2017 More than 20 years in current department or agency 25 40 20 8 6 1 0 66 15 99

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 27 64 0 6 0 0 2 94 6 45
2020 3 to 10 years in current department or agency 35 47 7 8 2 0 1 83 10 152
2020 11 to 20 years in current department or agency 32 47 7 11 2 0 2 80 13 176
2020 More than 20 years in current department or agency 46 44 9 2 0 0 0 89 2 38
2019 Less than 3 years in current department or agency 38 43 9 5 3 0 2 82 8 57
2019 3 to 10 years in current department or agency 36 39 9 8 2 4 2 79 11 140
2019 11 to 20 years in current department or agency 29 49 9 6 2 2 3 82 9 188
2019 More than 20 years in current department or agency 27 39 20 9 3 3 0 68 12 40

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 30 20 12 8 0 1 59 21 401
2020 3 to 10 years in current department or agency 25 33 22 12 9 0 0 58 20 592
2020 11 to 20 years in current department or agency 23 35 23 11 7 0 0 58 19 399
2020 More than 20 years in current department or agency 23 31 25 13 8 0 1 54 21 96

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 28 16 5 7 0 1 72 12 401
2020 3 to 10 years in current department or agency 42 26 12 10 9 0 0 69 19 591
2020 11 to 20 years in current department or agency 46 27 14 8 5 0 0 73 13 399
2020 More than 20 years in current department or agency 47 22 15 8 5 1 1 71 13 96
2019 Less than 3 years in current department or agency 30 30 17 11 11 0 0 61 23 432
2019 3 to 10 years in current department or agency 25 29 20 11 15 0 0 54 26 562
2019 11 to 20 years in current department or agency 31 26 22 9 12 0 0 56 22 450
2019 More than 20 years in current department or agency 41 29 18 7 4 0 1 71 11 99
2018 Less than 3 years in current department or agency 38 33 14 8 5 1 1 72 14 442
2018 3 to 10 years in current department or agency 35 28 19 8 8 0 1 64 16 509
2018 11 to 20 years in current department or agency 39 30 17 8 5 0 1 70 13 438
2018 More than 20 years in current department or agency 40 33 14 9 4 0 0 73 13 114
2017 Less than 3 years in current department or agency 45 30 15 5 5 0 0 75 10 208
2017 3 to 10 years in current department or agency 45 29 14 5 6 0 1 75 11 486
2017 11 to 20 years in current department or agency 49 28 12 4 6 0 1 78 10 339
2017 More than 20 years in current department or agency 46 32 11 4 4 1 2 80 9 99

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 28 23 9 5 0 0 62 15 399
2020 3 to 10 years in current department or agency 25 30 22 14 9 0 1 55 23 591
2020 11 to 20 years in current department or agency 25 28 26 12 9 0 0 53 21 399
2020 More than 20 years in current department or agency 24 25 21 21 9 0 0 49 30 96
2019 Less than 3 years in current department or agency 31 37 18 10 4 0 0 68 14 430
2019 3 to 10 years in current department or agency 23 35 21 13 7 0 0 58 21 562
2019 11 to 20 years in current department or agency 23 31 23 15 7 0 0 55 23 450
2019 More than 20 years in current department or agency 22 33 24 12 8 0 1 56 20 100
2018 Less than 3 years in current department or agency 33 34 25 4 4 0 1 67 8 441
2018 3 to 10 years in current department or agency 21 35 23 14 7 0 1 56 21 511
2018 11 to 20 years in current department or agency 17 30 30 14 8 0 0 48 22 437
2018 More than 20 years in current department or agency 22 31 29 11 7 0 0 53 18 115
2017 Less than 3 years in current department or agency 35 38 18 6 3 0 0 72 10 208
2017 3 to 10 years in current department or agency 19 38 24 13 6 0 1 57 18 487
2017 11 to 20 years in current department or agency 21 35 26 11 7 0 1 56 17 339
2017 More than 20 years in current department or agency 17 30 33 13 6 0 1 48 19 99

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 26 12 6 3 0 1 78 10 399
2020 3 to 10 years in current department or agency 40 31 17 7 4 0 1 72 11 590
2020 11 to 20 years in current department or agency 38 30 18 9 4 1 1 69 13 396
2020 More than 20 years in current department or agency 31 32 21 9 7 0 0 63 16 95
2019 Less than 3 years in current department or agency 51 29 14 3 2 0 0 80 6 430
2019 3 to 10 years in current department or agency 38 34 16 6 5 0 1 73 11 557
2019 11 to 20 years in current department or agency 35 29 23 9 2 0 1 65 12 445
2019 More than 20 years in current department or agency 26 39 23 8 3 0 2 66 11 99
2018 Less than 3 years in current department or agency 51 27 14 4 3 0 1 79 7 442
2018 3 to 10 years in current department or agency 37 34 17 7 5 0 1 71 12 509
2018 11 to 20 years in current department or agency 29 34 23 10 3 1 1 63 14 431
2018 More than 20 years in current department or agency 29 35 22 9 3 0 2 65 12 114
2017 Less than 3 years in current department or agency 56 28 9 4 1 0 2 85 5 208
2017 3 to 10 years in current department or agency 34 36 16 9 3 0 1 71 12 487
2017 11 to 20 years in current department or agency 31 37 19 9 2 0 2 69 11 338
2017 More than 20 years in current department or agency 30 36 19 9 4 0 2 67 14 99

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 24 22 11 10 0 1 57 20 400
2020 3 to 10 years in current department or agency 24 26 24 15 11 0 1 50 26 590
2020 11 to 20 years in current department or agency 18 27 24 18 12 1 0 46 30 394
2020 More than 20 years in current department or agency 27 20 23 17 12 0 1 48 29 95
2019 Less than 3 years in current department or agency 29 26 20 14 10 0 0 56 24 431
2019 3 to 10 years in current department or agency 16 28 26 17 13 0 1 44 30 557
2019 11 to 20 years in current department or agency 16 24 25 19 16 0 0 40 35 449
2019 More than 20 years in current department or agency 16 26 25 20 11 0 1 42 32 99
2018 Less than 3 years in current department or agency 35 27 24 10 4 0 1 62 14 440
2018 3 to 10 years in current department or agency 17 28 27 16 11 1 0 45 28 509
2018 11 to 20 years in current department or agency 16 28 28 19 9 0 0 44 28 434
2018 More than 20 years in current department or agency 11 27 31 21 8 0 1 39 30 112
2017 Less than 3 years in current department or agency 35 35 17 6 5 0 0 71 11 207
2017 3 to 10 years in current department or agency 15 31 26 18 9 0 1 47 27 488
2017 11 to 20 years in current department or agency 16 29 27 19 8 0 2 45 28 338
2017 More than 20 years in current department or agency 17 29 31 10 10 1 1 47 21 99

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 21 9 3 2 0 2 85 6 396
2020 3 to 10 years in current department or agency 57 22 11 5 3 0 2 80 8 592
2020 11 to 20 years in current department or agency 52 24 11 7 3 0 2 78 11 397
2020 More than 20 years in current department or agency 43 23 23 5 2 0 5 69 7 93
2019 Less than 3 years in current department or agency 70 19 6 3 1 0 2 90 4 429
2019 3 to 10 years in current department or agency 59 24 8 3 2 0 5 87 5 561
2019 11 to 20 years in current department or agency 54 24 12 5 2 0 3 80 8 448
2019 More than 20 years in current department or agency 49 29 9 7 1 0 4 82 9 99
2018 Less than 3 years in current department or agency 69 18 7 3 0 0 2 89 4 438
2018 3 to 10 years in current department or agency 58 26 8 3 1 0 3 87 5 510
2018 11 to 20 years in current department or agency 54 24 12 5 2 0 2 80 7 438
2018 More than 20 years in current department or agency 51 29 10 2 3 0 5 83 6 115
2017 Less than 3 years in current department or agency 70 20 4 0 0 0 5 94 1 208
2017 3 to 10 years in current department or agency 54 27 11 2 1 0 5 85 4 487
2017 11 to 20 years in current department or agency 53 26 10 3 1 0 7 85 4 339
2017 More than 20 years in current department or agency 42 34 13 3 1 1 6 82 4 99

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 28 18 7 5 0 1 69 12 400
2020 3 to 10 years in current department or agency 36 30 19 9 6 0 0 65 15 591
2020 11 to 20 years in current department or agency 33 25 21 11 9 0 0 58 20 398
2020 More than 20 years in current department or agency 34 29 16 16 6 0 0 62 22 96
2019 Less than 3 years in current department or agency 52 30 9 6 3 0 0 82 9 431
2019 3 to 10 years in current department or agency 44 31 15 6 4 0 0 75 10 561
2019 11 to 20 years in current department or agency 37 31 18 11 4 0 0 67 15 447
2019 More than 20 years in current department or agency 47 30 10 9 3 0 1 78 13 100
2018 Less than 3 years in current department or agency 54 26 12 5 3 0 0 80 8 440
2018 3 to 10 years in current department or agency 42 32 16 6 4 0 0 74 10 508
2018 11 to 20 years in current department or agency 36 30 21 9 5 0 0 66 14 436
2018 More than 20 years in current department or agency 38 33 19 5 3 0 1 71 9 115
2017 Less than 3 years in current department or agency 47 34 13 3 3 0 0 82 6 207
2017 3 to 10 years in current department or agency 37 35 16 8 4 0 0 72 12 486
2017 11 to 20 years in current department or agency 33 34 18 10 4 0 0 67 15 339
2017 More than 20 years in current department or agency 26 44 20 7 3 0 0 69 10 99

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 18 14 8 4 0 8 72 13 401
2020 3 to 10 years in current department or agency 40 21 16 9 8 0 7 65 18 592
2020 11 to 20 years in current department or agency 27 24 19 14 12 0 4 53 28 400
2020 More than 20 years in current department or agency 29 33 12 11 9 0 6 66 21 96

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 34 14 6 3 0 0 77 9 400
2020 3 to 10 years in current department or agency 36 32 19 8 4 0 1 69 12 590
2020 11 to 20 years in current department or agency 37 33 17 9 4 0 0 70 13 398
2020 More than 20 years in current department or agency 33 37 17 10 2 0 1 71 12 96
2019 Less than 3 years in current department or agency 42 33 15 6 3 0 0 75 9 432
2019 3 to 10 years in current department or agency 33 36 21 6 4 0 0 69 10 562
2019 11 to 20 years in current department or agency 34 39 16 6 5 0 0 72 11 449
2019 More than 20 years in current department or agency 25 37 25 10 3 0 0 63 13 100
2018 Less than 3 years in current department or agency 44 35 16 3 1 1 0 80 4 441
2018 3 to 10 years in current department or agency 30 37 19 10 3 0 1 68 13 511
2018 11 to 20 years in current department or agency 27 37 22 8 5 1 0 65 13 437
2018 More than 20 years in current department or agency 28 28 29 14 1 1 0 57 14 115
2017 Less than 3 years in current department or agency 48 35 12 3 1 0 0 84 4 207
2017 3 to 10 years in current department or agency 29 38 18 10 4 0 1 68 14 487
2017 11 to 20 years in current department or agency 28 37 19 10 5 0 1 66 15 339
2017 More than 20 years in current department or agency 26 33 24 15 3 0 0 58 18 99

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 31 19 9 3 0 1 68 12 399
2020 3 to 10 years in current department or agency 28 33 20 13 6 0 0 61 18 591
2020 11 to 20 years in current department or agency 28 34 22 10 5 1 0 63 15 400
2020 More than 20 years in current department or agency 28 39 19 8 5 0 0 68 13 96
2019 Less than 3 years in current department or agency 30 38 21 8 3 0 0 68 11 433
2019 3 to 10 years in current department or agency 22 37 24 12 5 0 0 59 17 562
2019 11 to 20 years in current department or agency 19 40 25 10 6 0 0 59 16 448
2019 More than 20 years in current department or agency 21 35 24 13 6 0 1 56 19 100
2018 Less than 3 years in current department or agency 39 33 17 8 2 0 0 72 11 440
2018 3 to 10 years in current department or agency 21 38 24 12 5 0 0 59 17 511
2018 11 to 20 years in current department or agency 21 37 22 13 6 0 0 59 19 435
2018 More than 20 years in current department or agency 16 39 31 10 5 0 0 54 15 115
2017 Less than 3 years in current department or agency 43 38 13 4 1 0 0 81 6 206
2017 3 to 10 years in current department or agency 20 35 25 12 7 0 1 55 20 488
2017 11 to 20 years in current department or agency 15 40 29 10 6 0 1 55 16 339
2017 More than 20 years in current department or agency 16 39 22 19 3 0 0 56 22 99

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 30 18 10 4 0 0 68 14 401
2020 3 to 10 years in current department or agency 32 32 17 11 6 0 1 65 18 590
2020 11 to 20 years in current department or agency 36 30 20 9 5 0 0 66 14 399
2020 More than 20 years in current department or agency 34 31 18 11 5 0 1 65 17 96
2019 Less than 3 years in current department or agency 33 31 21 10 5 0 0 64 15 431
2019 3 to 10 years in current department or agency 31 28 23 11 6 0 0 60 17 564
2019 11 to 20 years in current department or agency 28 36 19 11 6 0 0 64 17 448
2019 More than 20 years in current department or agency 29 39 15 13 4 0 0 68 17 100
2018 Less than 3 years in current department or agency 38 29 21 8 3 0 0 68 11 439
2018 3 to 10 years in current department or agency 25 35 21 13 5 0 0 61 19 509
2018 11 to 20 years in current department or agency 26 36 21 11 5 0 0 63 16 437
2018 More than 20 years in current department or agency 22 32 31 10 5 0 0 54 15 115
2017 Less than 3 years in current department or agency 39 36 17 5 2 0 0 75 7 207
2017 3 to 10 years in current department or agency 25 35 19 15 6 0 1 60 21 488
2017 11 to 20 years in current department or agency 21 35 23 14 6 0 1 56 20 339
2017 More than 20 years in current department or agency 29 24 26 14 6 0 0 54 20 99

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 26 11 4 4 0 0 81 8 400
2020 3 to 10 years in current department or agency 48 27 14 7 4 0 1 76 11 588
2020 11 to 20 years in current department or agency 51 24 11 8 4 0 0 76 13 396
2020 More than 20 years in current department or agency 49 26 15 8 2 0 0 75 10 95
2019 Less than 3 years in current department or agency 57 23 9 7 3 0 0 81 10 433
2019 3 to 10 years in current department or agency 44 28 13 8 6 0 1 72 14 563
2019 11 to 20 years in current department or agency 46 27 13 8 5 0 0 74 13 448
2019 More than 20 years in current department or agency 39 37 17 3 3 0 1 77 6 97

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 31 22 11 5 0 0 62 17 401
2020 3 to 10 years in current department or agency 28 35 22 9 6 0 0 63 15 591
2020 11 to 20 years in current department or agency 25 34 21 13 7 0 0 59 20 400
2020 More than 20 years in current department or agency 28 25 29 13 5 0 0 53 19 96

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 34 20 8 1 0 0 71 9 401
2020 3 to 10 years in current department or agency 37 33 18 8 4 0 1 71 12 589
2020 11 to 20 years in current department or agency 36 33 18 9 4 0 0 69 13 400
2020 More than 20 years in current department or agency 25 32 21 15 5 0 1 58 20 96
2019 Less than 3 years in current department or agency 40 37 13 6 3 0 1 77 9 431
2019 3 to 10 years in current department or agency 41 31 18 7 2 0 1 72 10 562
2019 11 to 20 years in current department or agency 35 33 19 11 2 0 0 68 13 444
2019 More than 20 years in current department or agency 27 41 20 9 2 0 1 68 12 99
2018 Less than 3 years in current department or agency 35 35 20 8 2 0 0 70 10 437
2018 3 to 10 years in current department or agency 34 34 20 8 4 0 0 68 11 506
2018 11 to 20 years in current department or agency 27 34 22 11 4 0 1 62 16 436
2018 More than 20 years in current department or agency 22 41 27 8 2 2 0 63 10 114
2017 Less than 3 years in current department or agency 35 34 19 10 1 0 0 69 11 206
2017 3 to 10 years in current department or agency 29 39 19 7 4 0 2 70 11 485
2017 11 to 20 years in current department or agency 24 39 21 10 3 1 1 65 14 339
2017 More than 20 years in current department or agency 23 44 20 9 4 0 0 67 14 99

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 26 14 4 3 0 1 79 7 399
2020 3 to 10 years in current department or agency 47 29 15 5 4 0 0 77 9 586
2020 11 to 20 years in current department or agency 51 25 13 7 3 0 1 77 10 397
2020 More than 20 years in current department or agency 47 28 14 4 7 0 0 75 11 94
2019 Less than 3 years in current department or agency 67 20 7 4 2 0 0 88 5 428
2019 3 to 10 years in current department or agency 55 20 12 7 5 0 1 75 12 561
2019 11 to 20 years in current department or agency 49 22 15 7 6 0 0 72 13 446
2019 More than 20 years in current department or agency 50 23 9 14 3 0 1 73 17 99
2018 Less than 3 years in current department or agency 68 17 8 4 1 0 1 86 6 437
2018 3 to 10 years in current department or agency 50 21 13 8 6 0 1 72 14 507
2018 11 to 20 years in current department or agency 52 21 12 8 6 0 1 74 14 436
2018 More than 20 years in current department or agency 48 21 13 11 6 0 1 69 18 113
2017 Less than 3 years in current department or agency 64 20 11 3 2 0 0 84 5 208
2017 3 to 10 years in current department or agency 49 23 15 6 6 0 1 73 12 488
2017 11 to 20 years in current department or agency 41 23 14 12 9 0 1 65 21 339
2017 More than 20 years in current department or agency 38 21 21 13 7 0 0 59 20 99

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 33 18 7 3 0 0 72 10 400
2020 3 to 10 years in current department or agency 35 34 17 9 4 0 0 70 13 587
2020 11 to 20 years in current department or agency 34 34 18 8 5 1 0 68 14 391
2020 More than 20 years in current department or agency 27 36 23 9 5 0 0 63 14 96

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 78 13 5 1 1 0 3 94 2 399
2020 3 to 10 years in current department or agency 79 10 4 1 1 0 5 93 2 590
2020 11 to 20 years in current department or agency 77 11 3 3 2 1 3 92 5 393
2020 More than 20 years in current department or agency 71 19 1 3 1 0 4 94 5 96
2019 Less than 3 years in current department or agency 85 8 1 1 1 0 4 97 2 429
2019 3 to 10 years in current department or agency 79 7 5 1 2 0 6 92 3 559
2019 11 to 20 years in current department or agency 76 9 4 2 2 0 7 91 5 449
2019 More than 20 years in current department or agency 72 14 3 1 1 0 9 94 2 99
2018 Less than 3 years in current department or agency 84 7 3 1 1 0 3 95 2 441
2018 3 to 10 years in current department or agency 76 10 7 3 1 0 4 89 4 508
2018 11 to 20 years in current department or agency 74 14 4 2 2 0 4 92 4 436
2018 More than 20 years in current department or agency 67 13 11 5 2 1 2 82 7 113

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 88 7 1 2 1 0 2 96 3 400
2020 3 to 10 years in current department or agency 82 7 5 1 2 1 3 92 3 589
2020 11 to 20 years in current department or agency 83 8 3 1 2 0 2 93 3 398
2020 More than 20 years in current department or agency 82 5 4 0 4 0 6 91 4 93
2019 Less than 3 years in current department or agency 84 8 6 1 1 0 1 92 2 432
2019 3 to 10 years in current department or agency 77 10 6 3 2 0 2 89 4 560
2019 11 to 20 years in current department or agency 77 10 6 3 2 0 3 89 5 450
2019 More than 20 years in current department or agency 75 17 4 1 0 0 2 95 1 100
2018 Less than 3 years in current department or agency 85 9 3 1 1 0 1 95 2 440
2018 3 to 10 years in current department or agency 77 11 4 2 2 0 3 91 5 507
2018 11 to 20 years in current department or agency 75 13 6 2 3 0 2 90 5 436
2018 More than 20 years in current department or agency 73 22 5 0 0 0 1 95 0 115
2017 Less than 3 years in current department or agency 91 5 1 0 1 0 2 98 1 207
2017 3 to 10 years in current department or agency 77 10 5 3 2 0 2 90 5 487
2017 11 to 20 years in current department or agency 75 14 3 3 2 0 3 92 5 339
2017 More than 20 years in current department or agency 70 13 6 6 5 0 0 82 12 99

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 77 14 6 2 0 0 1 92 2 401
2020 3 to 10 years in current department or agency 73 19 5 1 1 0 1 93 2 587
2020 11 to 20 years in current department or agency 72 18 6 1 2 0 1 91 4 395
2020 More than 20 years in current department or agency 73 19 5 1 0 0 2 94 1 95
2019 Less than 3 years in current department or agency 74 19 5 1 1 0 1 93 2 432
2019 3 to 10 years in current department or agency 61 27 7 3 1 0 1 89 4 561
2019 11 to 20 years in current department or agency 61 29 7 2 0 0 1 90 3 450
2019 More than 20 years in current department or agency 53 36 9 1 0 0 1 90 1 100
2018 Less than 3 years in current department or agency 75 18 5 1 0 0 1 93 1 441
2018 3 to 10 years in current department or agency 59 27 9 2 2 0 0 87 4 511
2018 11 to 20 years in current department or agency 56 31 9 3 1 0 0 87 3 438
2018 More than 20 years in current department or agency 54 32 8 4 2 0 0 86 6 115
2017 Less than 3 years in current department or agency 78 14 5 0 1 0 1 93 2 207
2017 3 to 10 years in current department or agency 55 30 10 2 1 0 1 87 3 486
2017 11 to 20 years in current department or agency 54 32 7 3 3 0 1 87 6 338
2017 More than 20 years in current department or agency 56 29 6 5 3 0 0 85 8 99

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 78 11 6 3 2 0 1 90 5 400
2020 3 to 10 years in current department or agency 71 14 8 3 2 1 1 86 6 587
2020 11 to 20 years in current department or agency 67 18 9 2 3 1 1 86 5 396
2020 More than 20 years in current department or agency 72 11 8 3 3 0 2 85 7 96
2019 Less than 3 years in current department or agency 75 12 6 4 2 0 1 88 6 430
2019 3 to 10 years in current department or agency 62 18 9 7 2 0 1 81 10 560
2019 11 to 20 years in current department or agency 61 21 10 4 3 0 1 82 7 448
2019 More than 20 years in current department or agency 54 31 10 2 2 0 1 86 4 99
2018 Less than 3 years in current department or agency 75 14 7 2 1 0 1 90 2 441
2018 3 to 10 years in current department or agency 60 20 9 6 5 0 0 81 11 511
2018 11 to 20 years in current department or agency 54 26 9 6 4 0 0 81 10 439
2018 More than 20 years in current department or agency 54 30 8 5 3 0 0 84 8 115
2017 Less than 3 years in current department or agency 81 12 3 0 1 0 1 95 2 207
2017 3 to 10 years in current department or agency 61 21 8 5 3 0 1 84 8 487
2017 11 to 20 years in current department or agency 56 27 7 5 4 0 1 84 9 335
2017 More than 20 years in current department or agency 58 24 8 4 5 0 0 82 9 99

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 75 6 2 1 0 0 16 96 1 400
2020 3 to 10 years in current department or agency 69 9 3 1 0 0 17 95 2 589
2020 11 to 20 years in current department or agency 59 16 5 3 2 0 15 89 6 397
2020 More than 20 years in current department or agency 67 14 3 0 1 0 15 95 1 96
2019 Less than 3 years in current department or agency 74 7 1 0 0 0 17 97 1 431
2019 3 to 10 years in current department or agency 62 10 4 1 0 0 22 92 2 558
2019 11 to 20 years in current department or agency 56 16 7 1 0 0 20 90 2 440
2019 More than 20 years in current department or agency 56 15 7 2 0 0 19 88 3 96
2018 Less than 3 years in current department or agency 68 5 2 1 0 0 26 97 1 436
2018 3 to 10 years in current department or agency 60 12 4 2 0 0 22 93 2 506
2018 11 to 20 years in current department or agency 51 18 7 1 0 0 22 89 2 433
2018 More than 20 years in current department or agency 48 11 6 2 0 0 32 88 3 115
2017 Less than 3 years in current department or agency 73 5 0 0 0 0 21 99 1 208
2017 3 to 10 years in current department or agency 58 13 2 1 1 0 25 95 2 487
2017 11 to 20 years in current department or agency 53 16 5 1 1 0 24 91 2 337
2017 More than 20 years in current department or agency 44 15 8 2 0 0 31 85 3 99

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 10 5 1 1 1 3 94 1 400
2020 3 to 10 years in current department or agency 81 11 3 0 1 0 4 96 1 590
2020 11 to 20 years in current department or agency 76 15 4 2 1 0 3 94 2 399
2020 More than 20 years in current department or agency 78 14 1 1 0 0 5 98 1 96
2019 Less than 3 years in current department or agency 84 10 2 1 0 0 3 97 1 431
2019 3 to 10 years in current department or agency 74 12 4 1 0 0 8 94 2 560
2019 11 to 20 years in current department or agency 73 15 5 0 0 0 5 93 1 445
2019 More than 20 years in current department or agency 81 10 3 0 0 0 5 97 0 99
2018 Less than 3 years in current department or agency 82 12 2 0 0 0 4 98 0 440
2018 3 to 10 years in current department or agency 77 13 4 1 1 0 5 95 1 510
2018 11 to 20 years in current department or agency 72 16 4 0 0 0 6 94 1 438
2018 More than 20 years in current department or agency 69 17 2 1 1 0 9 95 2 114
2017 Less than 3 years in current department or agency 85 8 2 0 0 0 4 97 1 206
2017 3 to 10 years in current department or agency 74 13 3 1 0 0 7 95 2 481
2017 11 to 20 years in current department or agency 74 13 3 1 0 0 9 95 2 338
2017 More than 20 years in current department or agency 63 18 5 2 0 0 12 92 2 99

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 84 9 3 2 1 0 1 95 3 399
2020 3 to 10 years in current department or agency 87 9 1 1 1 0 1 97 1 591
2020 11 to 20 years in current department or agency 85 10 3 0 1 1 1 96 1 399
2020 More than 20 years in current department or agency 82 10 3 1 0 0 3 95 1 96
2019 Less than 3 years in current department or agency 83 7 4 3 1 0 1 91 4 431
2019 3 to 10 years in current department or agency 90 4 2 0 1 0 2 97 1 559
2019 11 to 20 years in current department or agency 88 8 3 0 1 0 1 96 1 448
2019 More than 20 years in current department or agency 89 4 0 0 0 1 5 100 0 100
2018 Less than 3 years in current department or agency 83 6 4 3 1 1 1 91 4 442
2018 3 to 10 years in current department or agency 86 9 1 1 1 0 2 97 2 511
2018 11 to 20 years in current department or agency 88 7 2 1 1 0 2 97 2 440
2018 More than 20 years in current department or agency 89 4 2 0 1 1 4 97 1 115
2017 Less than 3 years in current department or agency 79 12 4 2 1 0 1 93 3 206
2017 3 to 10 years in current department or agency 84 11 1 0 1 0 2 98 1 488
2017 11 to 20 years in current department or agency 84 8 2 1 1 0 3 95 2 339
2017 More than 20 years in current department or agency 81 9 3 1 2 0 3 94 3 99

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 21 13 5 3 0 1 79 8 401
2020 3 to 10 years in current department or agency 56 25 12 5 1 0 1 82 6 590
2020 11 to 20 years in current department or agency 56 25 11 4 2 0 1 82 7 399
2020 More than 20 years in current department or agency 60 23 12 2 2 0 0 83 4 96
2019 Less than 3 years in current department or agency 69 21 7 3 1 0 0 90 4 432
2019 3 to 10 years in current department or agency 62 26 7 2 1 0 2 90 3 560
2019 11 to 20 years in current department or agency 61 28 8 2 1 0 1 89 3 450
2019 More than 20 years in current department or agency 59 27 10 3 0 0 1 87 3 100
2018 Less than 3 years in current department or agency 67 22 8 2 0 0 0 90 2 441
2018 3 to 10 years in current department or agency 61 26 8 3 1 0 2 88 4 510
2018 11 to 20 years in current department or agency 56 27 11 3 0 0 2 85 4 440
2018 More than 20 years in current department or agency 52 26 15 4 1 0 2 80 5 114
2017 Less than 3 years in current department or agency 65 24 8 1 1 0 0 89 2 207
2017 3 to 10 years in current department or agency 60 26 10 1 1 0 2 88 2 488
2017 11 to 20 years in current department or agency 50 32 12 2 1 0 2 84 3 338
2017 More than 20 years in current department or agency 52 31 13 4 0 0 1 83 4 99

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 26 43 21 7 3 0 0 69 10 400
2020 3 to 10 years in current department or agency 25 42 21 7 4 1 0 68 11 592
2020 11 to 20 years in current department or agency 21 44 20 10 5 1 0 66 14 399
2020 More than 20 years in current department or agency 26 40 19 8 7 0 0 66 14 96

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 39 30 9 2 0 0 59 11 400
2020 3 to 10 years in current department or agency 17 36 33 12 3 0 0 52 15 590
2020 11 to 20 years in current department or agency 18 30 34 13 4 1 0 48 17 400
2020 More than 20 years in current department or agency 17 36 29 12 6 0 0 53 18 96
2019 Less than 3 years in current department or agency 29 37 26 7 1 0 0 66 8 433
2019 3 to 10 years in current department or agency 16 41 33 9 1 0 0 57 10 563
2019 11 to 20 years in current department or agency 17 37 35 9 2 0 0 54 11 451
2019 More than 20 years in current department or agency 19 36 33 12 0 0 0 55 12 100
2018 Less than 3 years in current department or agency 34 42 20 4 1 0 0 75 5 440
2018 3 to 10 years in current department or agency 19 38 30 9 3 0 0 58 12 510
2018 11 to 20 years in current department or agency 15 37 35 11 3 0 0 52 13 440
2018 More than 20 years in current department or agency 19 36 36 6 2 1 0 55 8 115
2017 Less than 3 years in current department or agency 23 51 20 5 1 0 0 74 6 208
2017 3 to 10 years in current department or agency 13 40 37 8 3 0 0 52 11 488
2017 11 to 20 years in current department or agency 13 32 41 9 4 1 0 46 12 339
2017 More than 20 years in current department or agency 13 31 40 10 5 0 0 44 15 99

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 15 33 30 15 0 0 44 23 401
2020 3 to 10 years in current department or agency 9 20 36 24 11 0 0 36 28 592
2020 11 to 20 years in current department or agency 7 21 37 23 11 1 0 34 28 397
2020 More than 20 years in current department or agency 16 11 36 25 12 0 0 37 27 95
2019 Less than 3 years in current department or agency 4 11 36 30 19 0 0 49 15 431
2019 3 to 10 years in current department or agency 7 16 39 24 14 0 0 38 23 561
2019 11 to 20 years in current department or agency 6 20 37 25 12 0 0 37 26 450
2019 More than 20 years in current department or agency 4 22 38 24 12 0 0 35 26 100
2018 Less than 3 years in current department or agency 2 7 31 36 24 0 0 60 9 440
2018 3 to 10 years in current department or agency 6 14 41 27 12 0 0 39 20 508
2018 11 to 20 years in current department or agency 6 20 38 25 12 0 0 37 25 437
2018 More than 20 years in current department or agency 10 15 45 19 12 0 0 31 25 114
2017 Less than 3 years in current department or agency 1 8 29 36 25 0 0 61 9 208
2017 3 to 10 years in current department or agency 3 17 39 29 12 0 0 41 20 488
2017 11 to 20 years in current department or agency 6 16 44 23 11 0 0 34 22 339
2017 More than 20 years in current department or agency 13 12 40 23 11 1 0 34 25 99
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 54 21 2 69 31 402
2020 3 to 10 years in current department or agency 35 43 22 0 55 45 592
2020 11 to 20 years in current department or agency 35 42 22 0 55 45 400
2020 More than 20 years in current department or agency 30 50 19 1 63 37 96

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 50 97
2020 3 to 10 years in current department or agency 41 59 211
2020 11 to 20 years in current department or agency 36 64 142
2020 More than 20 years in current department or agency 42 58 30

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 16 7 5 3 3 11 83 9 402
2020 3 to 10 years in current department or agency 56 17 9 4 4 2 7 81 9 592
2020 11 to 20 years in current department or agency 61 14 8 4 6 1 6 81 11 398
2020 More than 20 years in current department or agency 60 15 7 2 4 0 11 84 7 95
2019 Less than 3 years in current department or agency 52 14 11 6 7 1 8 73 15 432
2019 3 to 10 years in current department or agency 50 22 9 5 8 1 7 77 14 561
2019 11 to 20 years in current department or agency 53 14 9 9 9 1 5 71 19 449
2019 More than 20 years in current department or agency 65 11 9 2 2 1 10 85 5 97
2018 Less than 3 years in current department or agency 59 16 5 6 4 1 9 83 11 440
2018 3 to 10 years in current department or agency 57 14 8 6 4 1 9 80 11 510
2018 11 to 20 years in current department or agency 61 11 9 5 5 1 8 79 10 439
2018 More than 20 years in current department or agency 62 16 4 7 1 1 10 87 9 115

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 27 10 22 15 0 0 52 37 97
2020 3 to 10 years in current department or agency 18 23 14 20 21 1 3 42 43 210
2020 11 to 20 years in current department or agency 17 26 11 23 18 0 3 45 43 142
2020 More than 20 years in current department or agency 26 35 4 13 15 0 7 66 30 30

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 18 10 21 25 0 11 37 51 97
2020 3 to 10 years in current department or agency 13 10 10 12 17 2 37 38 46 211
2020 11 to 20 years in current department or agency 12 16 12 18 13 3 26 39 43 142
2020 More than 20 years in current department or agency 13 20 7 20 7 0 32 49 40 30
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