2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 33 5 5 1 0 0 88 7 264
2020 3 to 10 years in the federal public service 51 33 8 5 2 0 0 84 7 509
2020 11 to 20 years in the federal public service 46 35 9 7 3 0 0 81 10 543
2020 More than 20 years in the federal public service 50 29 10 8 3 0 0 79 11 238
2019 Less than 3 years in the federal public service 57 30 6 4 3 0 0 88 7 326
2019 3 to 10 years in the federal public service 55 31 8 4 2 0 0 86 7 479
2019 11 to 20 years in the federal public service 48 37 7 5 2 0 0 86 7 581
2019 More than 20 years in the federal public service 50 33 8 7 3 0 0 83 10 278
2018 Less than 3 years in the federal public service 60 29 6 3 2 0 0 89 5 271
2018 3 to 10 years in the federal public service 46 39 7 5 3 0 0 85 8 433
2018 11 to 20 years in the federal public service 43 41 8 6 2 0 0 84 8 515
2018 More than 20 years in the federal public service 50 36 7 5 2 0 0 86 7 282
2017 Less than 3 years in the federal public service 64 27 5 2 1 0 0 92 3 132
2017 3 to 10 years in the federal public service 48 38 7 4 2 0 0 86 7 366
2017 11 to 20 years in the federal public service 43 39 8 8 2 0 0 82 10 410
2017 More than 20 years in the federal public service 48 38 5 4 6 0 0 85 10 222
2014 Less than 3 years in the federal public service 55 36 5 2 2 0 0 91 4 159
2014 3 to 10 years in the federal public service 46 40 8 4 2 0 0 86 7 518
2014 11 to 20 years in the federal public service 40 40 8 8 3 0 0 80 12 339
2014 More than 20 years in the federal public service 50 36 6 6 3 0 0 86 8 261

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 33 8 5 2 0 0 85 7 264
2020 3 to 10 years in the federal public service 44 36 9 7 3 0 0 81 10 509
2020 11 to 20 years in the federal public service 41 38 8 8 5 0 0 79 13 542
2020 More than 20 years in the federal public service 44 33 10 9 4 0 0 77 13 238
2019 Less than 3 years in the federal public service 50 32 9 6 3 0 0 83 9 325
2019 3 to 10 years in the federal public service 45 35 9 8 4 0 0 80 12 478
2019 11 to 20 years in the federal public service 39 37 11 8 6 0 0 76 13 580
2019 More than 20 years in the federal public service 41 35 12 8 5 0 0 76 12 277
2018 Less than 3 years in the federal public service 51 37 4 6 1 0 0 88 7 270
2018 3 to 10 years in the federal public service 43 36 10 7 3 0 0 79 11 431
2018 11 to 20 years in the federal public service 37 37 12 9 5 0 0 74 15 515
2018 More than 20 years in the federal public service 40 36 10 10 3 0 0 77 13 282
2017 Less than 3 years in the federal public service 53 34 8 2 2 0 0 87 5 132
2017 3 to 10 years in the federal public service 40 37 10 11 2 0 0 77 13 366
2017 11 to 20 years in the federal public service 33 40 10 12 5 0 0 73 17 408
2017 More than 20 years in the federal public service 38 33 14 9 7 0 0 71 16 222

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 22 7 2 0 0 0 91 2 263
2020 3 to 10 years in the federal public service 63 27 7 2 1 0 0 91 3 508
2020 11 to 20 years in the federal public service 59 29 9 2 2 0 0 87 4 541
2020 More than 20 years in the federal public service 65 26 7 1 1 0 0 91 2 238
2019 Less than 3 years in the federal public service 64 26 7 1 2 0 0 90 3 326
2019 3 to 10 years in the federal public service 63 26 9 1 1 0 0 89 2 473
2019 11 to 20 years in the federal public service 60 30 7 2 1 0 0 90 3 576
2019 More than 20 years in the federal public service 70 23 4 2 1 0 0 92 4 276
2018 Less than 3 years in the federal public service 64 28 4 3 2 0 0 91 4 266
2018 3 to 10 years in the federal public service 62 26 7 3 2 0 0 88 5 425
2018 11 to 20 years in the federal public service 60 29 8 2 1 0 0 89 3 512
2018 More than 20 years in the federal public service 69 23 7 0 1 0 0 92 1 281
2017 Less than 3 years in the federal public service 70 23 5 0 1 0 0 94 1 132
2017 3 to 10 years in the federal public service 62 28 7 3 0 0 0 90 3 362
2017 11 to 20 years in the federal public service 59 31 7 2 1 0 0 90 3 408
2017 More than 20 years in the federal public service 65 27 5 2 0 0 0 93 2 222
2014 Less than 3 years in the federal public service 73 22 4 1 1 0 0 95 1 160
2014 3 to 10 years in the federal public service 67 25 5 2 1 0 0 93 2 517
2014 11 to 20 years in the federal public service 64 28 7 1 0 0 0 92 1 339
2014 More than 20 years in the federal public service 82 14 2 2 0 0 0 96 2 261

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 24 6 3 0 0 0 90 3 265
2020 3 to 10 years in the federal public service 55 32 7 4 2 0 0 87 6 509
2020 11 to 20 years in the federal public service 49 35 9 4 2 0 0 85 6 540
2020 More than 20 years in the federal public service 56 27 11 3 2 0 0 84 5 238
2019 Less than 3 years in the federal public service 66 25 4 2 2 0 0 91 4 326
2019 3 to 10 years in the federal public service 57 31 7 3 2 0 0 88 5 478
2019 11 to 20 years in the federal public service 51 35 8 4 2 0 0 86 6 581
2019 More than 20 years in the federal public service 56 31 7 4 2 0 0 86 6 276
2018 Less than 3 years in the federal public service 69 23 3 2 2 0 0 92 4 270
2018 3 to 10 years in the federal public service 52 35 7 2 3 0 0 88 5 429
2018 11 to 20 years in the federal public service 48 38 8 4 2 0 0 86 6 517
2018 More than 20 years in the federal public service 56 31 8 4 1 0 0 87 5 282
2017 Less than 3 years in the federal public service 70 20 5 3 1 0 0 91 4 132
2017 3 to 10 years in the federal public service 52 36 7 3 3 0 0 88 6 364
2017 11 to 20 years in the federal public service 48 38 7 4 3 0 0 86 6 407
2017 More than 20 years in the federal public service 53 31 9 5 2 0 0 84 7 222
2014 Less than 3 years in the federal public service 59 33 2 3 2 1 0 93 5 160
2014 3 to 10 years in the federal public service 55 34 7 2 1 0 0 89 4 518
2014 11 to 20 years in the federal public service 49 33 9 5 4 1 0 83 9 338
2014 More than 20 years in the federal public service 58 32 5 4 2 0 0 89 5 259

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 17 4 1 0 1 0 95 1 263
2020 3 to 10 years in the federal public service 65 23 6 4 1 0 0 89 5 510
2020 11 to 20 years in the federal public service 59 27 6 4 2 0 0 87 7 538
2020 More than 20 years in the federal public service 66 19 11 3 2 0 0 85 4 237
2019 Less than 3 years in the federal public service 80 13 4 1 2 0 0 93 3 325
2019 3 to 10 years in the federal public service 64 21 8 4 2 0 0 86 7 478
2019 11 to 20 years in the federal public service 56 26 8 6 3 0 0 82 9 575
2019 More than 20 years in the federal public service 59 26 7 5 3 0 0 85 8 279
2018 Less than 3 years in the federal public service 83 12 3 1 0 0 0 96 1 271
2018 3 to 10 years in the federal public service 64 25 8 1 1 0 0 89 3 432
2018 11 to 20 years in the federal public service 56 26 12 4 1 0 0 82 6 518
2018 More than 20 years in the federal public service 57 26 12 3 2 0 0 83 6 283
2017 Less than 3 years in the federal public service 74 19 5 1 1 1 0 94 2 132
2017 3 to 10 years in the federal public service 61 26 7 4 1 0 0 87 6 366
2017 11 to 20 years in the federal public service 51 30 10 6 2 0 0 81 8 409
2017 More than 20 years in the federal public service 51 28 12 6 4 0 0 78 10 222
2014 Less than 3 years in the federal public service 77 17 2 1 1 2 1 97 2 160
2014 3 to 10 years in the federal public service 58 30 8 3 2 0 0 88 5 517
2014 11 to 20 years in the federal public service 46 31 12 7 4 0 0 77 11 339
2014 More than 20 years in the federal public service 55 27 10 5 3 0 0 82 8 261

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 19 5 2 0 0 0 93 2 262
2020 3 to 10 years in the federal public service 59 28 5 5 2 0 0 87 8 504
2020 11 to 20 years in the federal public service 56 30 7 5 2 0 0 86 7 536
2020 More than 20 years in the federal public service 61 25 9 4 2 0 0 86 6 237
2019 Less than 3 years in the federal public service 76 16 3 2 2 0 0 93 4 324
2019 3 to 10 years in the federal public service 60 26 7 6 2 0 0 85 8 479
2019 11 to 20 years in the federal public service 51 31 9 7 2 0 0 82 9 579
2019 More than 20 years in the federal public service 56 31 6 4 3 0 0 87 7 277
2018 Less than 3 years in the federal public service 81 14 3 0 0 0 0 96 1 270
2018 3 to 10 years in the federal public service 58 31 7 4 1 0 0 89 5 433
2018 11 to 20 years in the federal public service 51 29 11 6 2 0 0 81 8 516
2018 More than 20 years in the federal public service 51 32 10 6 2 0 0 82 8 283
2017 Less than 3 years in the federal public service 75 20 4 1 1 0 0 95 2 132
2017 3 to 10 years in the federal public service 56 31 8 4 1 0 0 87 5 367
2017 11 to 20 years in the federal public service 47 33 10 8 2 0 0 79 11 408
2017 More than 20 years in the federal public service 47 32 12 7 3 0 0 79 10 222
2014 Less than 3 years in the federal public service 74 21 2 1 1 1 0 97 2 160
2014 3 to 10 years in the federal public service 53 32 8 5 2 0 0 86 7 518
2014 11 to 20 years in the federal public service 43 36 11 6 5 0 0 78 11 338
2014 More than 20 years in the federal public service 52 29 10 8 2 0 0 80 10 260

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 22 7 3 1 2 0 89 4 264
2020 3 to 10 years in the federal public service 63 20 7 6 2 2 0 85 8 510
2020 11 to 20 years in the federal public service 55 22 11 6 5 1 0 78 11 542
2020 More than 20 years in the federal public service 61 19 10 3 4 1 1 82 7 238
2019 Less than 3 years in the federal public service 71 15 8 2 2 1 0 87 4 325
2019 3 to 10 years in the federal public service 57 23 8 8 3 0 0 81 11 479
2019 11 to 20 years in the federal public service 51 24 12 6 5 2 0 76 11 581
2019 More than 20 years in the federal public service 59 18 10 6 4 3 0 80 10 278
2018 Less than 3 years in the federal public service 74 15 5 3 1 1 0 91 4 271
2018 3 to 10 years in the federal public service 57 23 12 6 3 0 0 80 8 433
2018 11 to 20 years in the federal public service 54 22 12 7 4 1 0 77 11 519
2018 More than 20 years in the federal public service 53 23 13 6 4 2 1 77 10 284
2017 Less than 3 years in the federal public service 72 11 9 2 2 4 2 87 3 132
2017 3 to 10 years in the federal public service 56 24 10 5 4 1 0 80 9 366
2017 11 to 20 years in the federal public service 47 26 10 9 5 3 0 75 14 408
2017 More than 20 years in the federal public service 51 21 14 6 4 3 1 75 11 222
2014 Less than 3 years in the federal public service 62 24 7 3 1 3 0 89 4 160
2014 3 to 10 years in the federal public service 56 21 10 7 3 2 0 79 10 517
2014 11 to 20 years in the federal public service 48 22 10 6 10 4 1 73 16 339
2014 More than 20 years in the federal public service 52 24 11 6 5 3 0 78 11 261
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 26 10 3 1 2 2 85 4 265
2020 3 to 10 years in the federal public service 67 19 9 3 1 0 2 87 4 510
2020 11 to 20 years in the federal public service 68 20 6 2 2 1 1 91 4 541
2020 More than 20 years in the federal public service 67 23 5 3 2 0 1 90 5 238
2019 Less than 3 years in the federal public service 54 25 12 3 1 1 4 84 4 324
2019 3 to 10 years in the federal public service 67 21 8 2 1 0 1 89 3 480
2019 11 to 20 years in the federal public service 66 20 9 3 1 0 1 87 4 582
2019 More than 20 years in the federal public service 64 20 11 1 2 1 2 86 3 277

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 21 7 3 2 1 0 88 5 264
2020 3 to 10 years in the federal public service 57 28 7 5 2 0 0 86 7 510
2020 11 to 20 years in the federal public service 54 27 7 8 3 0 0 82 11 541
2020 More than 20 years in the federal public service 56 26 7 7 3 0 0 83 10 238
2019 Less than 3 years in the federal public service 60 22 10 6 1 0 0 82 7 324
2019 3 to 10 years in the federal public service 51 30 8 8 3 0 1 81 11 475
2019 11 to 20 years in the federal public service 52 30 7 7 4 1 0 82 10 581
2019 More than 20 years in the federal public service 48 30 7 11 3 0 0 79 15 277
2018 Less than 3 years in the federal public service 61 27 6 3 1 1 0 89 4 270
2018 3 to 10 years in the federal public service 48 31 8 7 4 1 1 80 11 432
2018 11 to 20 years in the federal public service 48 33 7 7 3 0 0 82 11 518
2018 More than 20 years in the federal public service 45 32 11 8 5 0 0 77 12 283
2017 Less than 3 years in the federal public service 60 24 7 7 2 0 0 84 9 131
2017 3 to 10 years in the federal public service 49 32 9 5 5 0 0 81 10 367
2017 11 to 20 years in the federal public service 44 36 9 6 5 0 1 80 11 409
2017 More than 20 years in the federal public service 40 36 9 12 3 0 0 76 15 221
2014 Less than 3 years in the federal public service 54 36 6 2 1 1 0 90 4 160
2014 3 to 10 years in the federal public service 47 30 10 9 3 0 0 78 12 518
2014 11 to 20 years in the federal public service 43 35 8 6 7 0 0 78 13 339
2014 More than 20 years in the federal public service 49 32 7 8 3 0 0 82 11 261

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 22 5 4 2 0 0 90 5 265
2020 3 to 10 years in the federal public service 66 21 5 5 3 0 0 87 7 510
2020 11 to 20 years in the federal public service 65 20 6 6 2 0 0 86 8 543
2020 More than 20 years in the federal public service 66 19 6 5 5 0 0 85 9 239
2019 Less than 3 years in the federal public service 63 26 5 5 1 0 0 88 7 326
2019 3 to 10 years in the federal public service 56 24 8 7 4 0 0 81 11 480
2019 11 to 20 years in the federal public service 56 25 9 7 3 0 0 81 10 581
2019 More than 20 years in the federal public service 56 23 11 7 3 0 0 79 10 276
2018 Less than 3 years in the federal public service 64 26 7 2 2 0 0 90 4 270
2018 3 to 10 years in the federal public service 52 28 6 6 6 0 1 81 13 432
2018 11 to 20 years in the federal public service 51 27 10 7 5 0 0 78 12 516
2018 More than 20 years in the federal public service 54 23 13 6 3 0 0 77 10 282
2017 Less than 3 years in the federal public service 64 23 7 2 3 0 0 88 5 132
2017 3 to 10 years in the federal public service 58 27 7 4 3 0 0 86 7 365
2017 11 to 20 years in the federal public service 52 28 8 8 4 0 0 80 12 409
2017 More than 20 years in the federal public service 52 26 10 7 4 0 0 78 11 221
2014 Less than 3 years in the federal public service 61 26 9 1 1 1 0 89 2 159
2014 3 to 10 years in the federal public service 55 28 6 7 3 0 0 83 10 517
2014 11 to 20 years in the federal public service 48 33 8 8 3 0 0 81 11 339
2014 More than 20 years in the federal public service 60 24 8 6 2 0 0 84 8 261

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 20 8 3 0 10 1 87 4 265
2020 3 to 10 years in the federal public service 46 27 11 6 2 8 0 80 9 509
2020 11 to 20 years in the federal public service 40 30 13 7 5 5 0 74 13 541
2020 More than 20 years in the federal public service 46 27 10 7 3 7 0 79 11 239
2019 Less than 3 years in the federal public service 58 22 7 2 2 8 0 87 5 326
2019 3 to 10 years in the federal public service 39 32 11 9 4 5 0 75 14 479
2019 11 to 20 years in the federal public service 33 32 13 11 6 4 0 68 18 579
2019 More than 20 years in the federal public service 31 29 18 13 2 6 0 64 17 278
2018 Less than 3 years in the federal public service 58 25 6 2 0 8 0 91 2 271
2018 3 to 10 years in the federal public service 32 37 14 8 4 5 0 73 13 433
2018 11 to 20 years in the federal public service 26 32 21 10 6 6 0 61 16 518
2018 More than 20 years in the federal public service 27 32 18 13 3 6 0 63 17 284
2017 Less than 3 years in the federal public service 51 29 9 4 1 6 0 85 5 131
2017 3 to 10 years in the federal public service 29 34 13 10 7 7 0 68 18 366
2017 11 to 20 years in the federal public service 21 34 14 15 8 8 0 60 25 410
2017 More than 20 years in the federal public service 20 33 17 15 9 6 0 57 25 222
2014 Less than 3 years in the federal public service 52 27 7 1 1 14 0 91 1 159
2014 3 to 10 years in the federal public service 34 32 14 10 4 6 0 70 15 517
2014 11 to 20 years in the federal public service 23 38 12 13 8 6 0 65 23 339
2014 More than 20 years in the federal public service 31 35 13 10 5 5 0 70 16 261

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 29 10 5 2 4 0 83 7 264
2020 3 to 10 years in the federal public service 38 34 12 9 5 2 0 73 14 510
2020 11 to 20 years in the federal public service 36 33 14 10 6 1 0 70 16 541
2020 More than 20 years in the federal public service 43 28 15 8 3 1 0 73 12 238
2019 Less than 3 years in the federal public service 52 26 11 5 2 4 0 81 7 326
2019 3 to 10 years in the federal public service 29 36 12 14 6 2 0 67 21 478
2019 11 to 20 years in the federal public service 29 34 15 13 8 1 0 63 22 579
2019 More than 20 years in the federal public service 27 30 22 13 8 0 0 57 21 275
2018 Less than 3 years in the federal public service 54 28 8 4 1 5 0 86 5 271
2018 3 to 10 years in the federal public service 27 37 16 14 5 2 0 65 19 433
2018 11 to 20 years in the federal public service 22 36 20 12 8 1 0 60 20 518
2018 More than 20 years in the federal public service 27 35 16 15 6 2 0 62 22 281
2017 Less than 3 years in the federal public service 50 31 10 5 1 4 0 84 6 131
2017 3 to 10 years in the federal public service 26 36 14 16 7 2 0 62 24 366
2017 11 to 20 years in the federal public service 20 35 17 18 9 1 0 56 27 409
2017 More than 20 years in the federal public service 21 36 15 16 11 1 0 57 28 220
2014 Less than 3 years in the federal public service 55 30 6 4 1 5 0 89 5 160
2014 3 to 10 years in the federal public service 28 35 16 15 4 2 0 64 20 518
2014 11 to 20 years in the federal public service 20 38 16 15 9 2 0 59 25 339
2014 More than 20 years in the federal public service 28 38 12 14 7 1 0 66 21 261

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 28 13 9 3 7 0 72 14 265
2020 3 to 10 years in the federal public service 24 34 16 16 6 5 0 61 23 510
2020 11 to 20 years in the federal public service 26 33 17 15 7 2 0 60 23 539
2020 More than 20 years in the federal public service 29 35 16 11 6 3 0 66 18 238
2019 Less than 3 years in the federal public service 34 32 15 9 3 7 0 71 12 326
2019 3 to 10 years in the federal public service 19 34 14 18 10 4 0 55 30 477
2019 11 to 20 years in the federal public service 16 34 21 16 10 2 0 51 27 578
2019 More than 20 years in the federal public service 18 29 23 18 10 2 0 48 28 278
2018 Less than 3 years in the federal public service 37 36 11 6 1 11 0 81 7 269
2018 3 to 10 years in the federal public service 15 34 21 18 9 4 0 51 27 434
2018 11 to 20 years in the federal public service 14 29 24 20 10 3 0 44 31 516
2018 More than 20 years in the federal public service 16 32 23 17 8 4 0 50 26 284
2017 Less than 3 years in the federal public service 42 22 15 7 2 11 0 73 10 132
2017 3 to 10 years in the federal public service 15 33 19 21 9 3 0 50 31 367
2017 11 to 20 years in the federal public service 9 35 18 22 11 5 0 47 34 410
2017 More than 20 years in the federal public service 10 34 19 22 10 4 0 47 34 222
2014 Less than 3 years in the federal public service 36 33 11 8 1 12 0 78 9 160
2014 3 to 10 years in the federal public service 20 34 17 19 6 4 0 56 27 518
2014 11 to 20 years in the federal public service 13 29 21 20 12 4 0 44 33 338
2014 More than 20 years in the federal public service 14 39 17 17 9 3 0 55 27 261

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 34 12 8 5 4 0 73 14 265
2020 3 to 10 years in the federal public service 22 33 14 19 10 2 0 56 30 510
2020 11 to 20 years in the federal public service 23 35 15 16 10 1 0 59 26 543
2020 More than 20 years in the federal public service 27 40 10 12 8 3 0 69 20 239
2019 Less than 3 years in the federal public service 31 31 13 12 6 7 0 67 19 326
2019 3 to 10 years in the federal public service 14 31 15 24 14 1 0 46 39 479
2019 11 to 20 years in the federal public service 13 31 20 22 12 1 0 45 35 580
2019 More than 20 years in the federal public service 14 33 18 23 11 1 0 48 34 277
2018 Less than 3 years in the federal public service 33 34 14 9 4 6 0 71 14 272
2018 3 to 10 years in the federal public service 12 38 16 20 12 1 0 51 33 434
2018 11 to 20 years in the federal public service 11 32 21 23 11 2 0 43 35 518
2018 More than 20 years in the federal public service 14 30 17 22 14 2 0 45 37 284
2017 Less than 3 years in the federal public service 27 36 12 14 3 8 0 69 18 131
2017 3 to 10 years in the federal public service 14 30 14 25 14 2 0 46 40 365
2017 11 to 20 years in the federal public service 8 31 15 27 17 2 0 39 45 410
2017 More than 20 years in the federal public service 9 31 14 31 15 1 0 40 46 221
2014 Less than 3 years in the federal public service 34 32 10 15 4 5 0 69 20 160
2014 3 to 10 years in the federal public service 18 32 16 23 10 2 0 50 34 516
2014 11 to 20 years in the federal public service 13 28 20 22 15 2 0 42 38 338
2014 More than 20 years in the federal public service 16 37 16 21 10 1 0 53 31 261
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 39 7 5 2 1 0 86 7 263
2020 3 to 10 years in the federal public service 38 38 10 10 3 1 0 77 13 510
2020 11 to 20 years in the federal public service 35 40 10 10 4 1 0 75 15 541
2020 More than 20 years in the federal public service 40 36 8 9 6 0 0 77 15 239
2019 Less than 3 years in the federal public service 45 37 9 6 3 0 0 83 8 326
2019 3 to 10 years in the federal public service 38 35 11 10 5 0 0 73 16 478
2019 11 to 20 years in the federal public service 32 40 12 10 7 0 0 71 17 581
2019 More than 20 years in the federal public service 33 36 15 13 4 0 0 69 17 277
2018 Less than 3 years in the federal public service 49 37 7 5 2 0 0 86 7 270
2018 3 to 10 years in the federal public service 30 40 14 13 4 0 0 70 16 433
2018 11 to 20 years in the federal public service 29 35 17 12 7 0 0 65 19 514
2018 More than 20 years in the federal public service 33 34 17 10 6 0 0 67 17 283
2017 Less than 3 years in the federal public service 45 42 8 3 1 0 0 88 4 132
2017 3 to 10 years in the federal public service 35 37 10 14 4 0 0 72 18 366
2017 11 to 20 years in the federal public service 27 40 13 13 6 0 0 68 19 409
2017 More than 20 years in the federal public service 34 32 12 12 9 0 0 67 21 222
2014 Less than 3 years in the federal public service 46 38 9 3 2 1 2 86 5 160
2014 3 to 10 years in the federal public service 33 40 14 8 5 0 0 74 13 516
2014 11 to 20 years in the federal public service 32 30 15 13 10 0 0 62 23 339
2014 More than 20 years in the federal public service 33 41 13 8 5 0 0 74 13 261

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 43 7 9 1 0 0 82 10 264
2020 3 to 10 years in the federal public service 29 46 11 10 4 0 0 75 14 506
2020 11 to 20 years in the federal public service 31 44 10 11 5 0 0 75 15 540
2020 More than 20 years in the federal public service 40 32 12 9 7 0 0 72 16 237
2019 Less than 3 years in the federal public service 40 40 9 10 2 0 0 79 12 324
2019 3 to 10 years in the federal public service 30 41 13 10 5 0 0 72 15 476
2019 11 to 20 years in the federal public service 28 44 10 12 5 0 0 72 17 577
2019 More than 20 years in the federal public service 32 40 9 14 5 0 0 73 19 275
2018 Less than 3 years in the federal public service 36 45 11 6 2 0 0 81 8 271
2018 3 to 10 years in the federal public service 26 42 13 13 6 0 0 68 19 433
2018 11 to 20 years in the federal public service 28 42 14 12 4 0 0 70 16 517
2018 More than 20 years in the federal public service 30 41 14 11 4 0 0 71 14 283
2017 Less than 3 years in the federal public service 38 47 8 5 2 0 0 85 7 132
2017 3 to 10 years in the federal public service 27 43 12 14 4 0 0 70 18 366
2017 11 to 20 years in the federal public service 27 42 12 15 4 0 0 69 19 409
2017 More than 20 years in the federal public service 33 35 13 16 4 0 0 68 19 222

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 29 12 6 2 1 0 79 8 265
2020 3 to 10 years in the federal public service 49 31 8 8 3 0 1 81 11 509
2020 11 to 20 years in the federal public service 49 31 10 6 4 0 0 80 11 541
2020 More than 20 years in the federal public service 52 26 9 7 6 0 0 79 13 239
2019 Less than 3 years in the federal public service 52 26 9 7 4 0 1 79 11 326
2019 3 to 10 years in the federal public service 47 31 10 7 3 0 1 79 11 480
2019 11 to 20 years in the federal public service 46 30 11 7 6 0 0 76 13 581
2019 More than 20 years in the federal public service 46 30 10 9 4 1 0 76 13 278
2018 Less than 3 years in the federal public service 55 29 9 3 1 2 0 86 4 270
2018 3 to 10 years in the federal public service 41 36 8 9 4 1 1 78 13 433
2018 11 to 20 years in the federal public service 38 35 12 9 6 0 1 73 15 518
2018 More than 20 years in the federal public service 40 33 14 8 5 0 0 73 13 282
2017 Less than 3 years in the federal public service 52 26 13 8 2 0 0 78 9 131
2017 3 to 10 years in the federal public service 42 35 9 9 4 0 1 78 13 367
2017 11 to 20 years in the federal public service 35 39 11 9 5 0 1 75 14 410
2017 More than 20 years in the federal public service 38 36 12 10 4 0 0 74 14 222
2014 Less than 3 years in the federal public service 47 38 9 2 1 1 2 87 3 160
2014 3 to 10 years in the federal public service 40 37 11 7 4 1 0 77 12 518
2014 11 to 20 years in the federal public service 38 36 10 10 6 0 0 74 16 339
2014 More than 20 years in the federal public service 47 35 11 4 2 0 0 82 6 261

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 37 7 9 2 1 0 82 11 261
2020 3 to 10 years in the federal public service 41 35 10 11 3 0 0 76 13 508
2020 11 to 20 years in the federal public service 42 38 10 8 2 0 0 80 10 542
2020 More than 20 years in the federal public service 47 30 11 9 2 0 1 78 11 237
2019 Less than 3 years in the federal public service 48 34 6 8 3 0 0 82 12 324
2019 3 to 10 years in the federal public service 39 38 9 9 5 0 0 77 14 474
2019 11 to 20 years in the federal public service 39 37 10 9 4 0 0 76 14 577
2019 More than 20 years in the federal public service 41 35 12 7 4 0 1 76 11 275
2018 Less than 3 years in the federal public service 41 43 5 7 2 2 0 86 9 272
2018 3 to 10 years in the federal public service 34 43 8 12 4 0 0 77 16 434
2018 11 to 20 years in the federal public service 31 47 8 11 3 0 0 78 15 517
2018 More than 20 years in the federal public service 36 37 12 10 2 0 1 75 13 282
2017 Less than 3 years in the federal public service 39 45 9 5 2 0 0 84 7 132
2017 3 to 10 years in the federal public service 38 42 7 8 4 0 1 81 12 367
2017 11 to 20 years in the federal public service 33 42 10 12 3 0 0 74 15 409
2017 More than 20 years in the federal public service 39 41 9 7 4 0 0 80 11 222
2014 Less than 3 years in the federal public service 46 38 8 6 1 1 1 85 7 160
2014 3 to 10 years in the federal public service 40 37 9 11 3 0 0 77 14 518
2014 11 to 20 years in the federal public service 31 38 12 13 5 0 0 69 18 338
2014 More than 20 years in the federal public service 41 38 6 9 5 0 1 79 15 261

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 22 5 3 2 2 1 89 5 265
2020 3 to 10 years in the federal public service 64 20 6 4 3 2 1 87 7 510
2020 11 to 20 years in the federal public service 60 22 9 5 3 1 0 83 8 537
2020 More than 20 years in the federal public service 59 19 10 4 4 1 3 81 9 239

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 7 6 3 2 0 84 9 264
2020 3 to 10 years in the federal public service 35 39 11 8 6 0 0 75 14 507
2020 11 to 20 years in the federal public service 34 35 14 10 7 0 0 69 17 539
2020 More than 20 years in the federal public service 40 34 13 7 5 2 0 75 12 238
2019 Less than 3 years in the federal public service 52 28 9 5 2 3 0 83 8 324
2019 3 to 10 years in the federal public service 33 34 12 13 8 1 0 67 21 479
2019 11 to 20 years in the federal public service 28 35 12 15 8 1 0 64 24 579
2019 More than 20 years in the federal public service 29 35 16 13 5 1 0 66 18 277
2018 Less than 3 years in the federal public service 52 29 10 4 2 2 0 84 6 269
2018 3 to 10 years in the federal public service 32 35 15 11 6 1 0 68 17 427
2018 11 to 20 years in the federal public service 25 34 16 15 10 1 0 59 25 515
2018 More than 20 years in the federal public service 23 41 14 13 6 2 0 67 19 284
2017 Less than 3 years in the federal public service 47 31 10 6 2 4 0 81 9 132
2017 3 to 10 years in the federal public service 28 40 11 12 8 1 0 69 20 367
2017 11 to 20 years in the federal public service 23 39 11 16 11 1 0 62 27 409
2017 More than 20 years in the federal public service 19 44 14 13 7 2 0 65 20 221
2014 Less than 3 years in the federal public service 53 29 8 7 1 1 1 84 8 160
2014 3 to 10 years in the federal public service 38 36 11 9 6 1 0 74 15 518
2014 11 to 20 years in the federal public service 22 40 17 13 8 1 0 62 21 338
2014 More than 20 years in the federal public service 31 34 14 13 6 2 0 66 19 261

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 30 9 5 4 2 1 81 9 264
2020 3 to 10 years in the federal public service 37 33 10 10 8 1 1 71 18 509
2020 11 to 20 years in the federal public service 33 30 15 11 9 0 1 64 20 542
2020 More than 20 years in the federal public service 30 32 14 11 9 1 3 64 21 239
2019 Less than 3 years in the federal public service 50 30 9 5 3 2 2 82 9 323
2019 3 to 10 years in the federal public service 35 32 11 10 11 1 0 68 21 480
2019 11 to 20 years in the federal public service 29 30 14 13 13 1 1 60 26 580
2019 More than 20 years in the federal public service 26 29 15 13 10 2 5 59 25 277
2018 Less than 3 years in the federal public service 54 23 10 6 3 2 2 81 9 271
2018 3 to 10 years in the federal public service 34 34 10 13 8 1 0 69 22 428
2018 11 to 20 years in the federal public service 26 27 14 17 14 1 1 54 32 516
2018 More than 20 years in the federal public service 22 26 17 16 12 1 5 51 31 282
2017 Less than 3 years in the federal public service 46 27 11 5 2 7 3 81 8 131
2017 3 to 10 years in the federal public service 24 35 12 14 13 1 1 60 28 367
2017 11 to 20 years in the federal public service 18 33 12 19 16 1 1 52 36 409
2017 More than 20 years in the federal public service 18 29 18 18 13 0 5 50 32 221
2014 Less than 3 years in the federal public service 52 24 8 9 4 2 1 78 13 160
2014 3 to 10 years in the federal public service 30 33 12 13 9 1 1 65 22 518
2014 11 to 20 years in the federal public service 25 31 12 16 14 1 1 57 31 338
2014 More than 20 years in the federal public service 25 25 16 14 14 0 6 53 30 261

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 21 8 1 1 0 3 90 2 265
2020 3 to 10 years in the federal public service 63 23 8 2 2 0 2 88 4 510
2020 11 to 20 years in the federal public service 52 24 12 5 5 1 2 78 11 543
2020 More than 20 years in the federal public service 62 22 6 5 3 0 2 86 8 239
2019 Less than 3 years in the federal public service 70 15 6 1 1 1 7 91 2 326
2019 3 to 10 years in the federal public service 65 23 7 2 1 0 1 90 3 479
2019 11 to 20 years in the federal public service 57 23 12 3 2 0 2 82 6 581
2019 More than 20 years in the federal public service 63 22 8 4 1 0 2 87 5 278

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 20 11 3 2 0 3 84 5 265
2020 3 to 10 years in the federal public service 64 20 9 4 2 1 1 85 5 509
2020 11 to 20 years in the federal public service 61 24 9 2 2 1 2 87 4 542
2020 More than 20 years in the federal public service 67 18 8 3 0 0 3 88 4 239
2019 Less than 3 years in the federal public service 61 22 8 2 1 1 5 88 3 326
2019 3 to 10 years in the federal public service 57 26 10 3 2 1 1 84 6 478
2019 11 to 20 years in the federal public service 61 19 12 4 3 0 2 81 6 580
2019 More than 20 years in the federal public service 64 20 7 2 1 1 5 89 4 276

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 90 5 2 0 0 1 3 98 0 265
2020 3 to 10 years in the federal public service 85 6 4 1 1 2 2 94 2 509
2020 11 to 20 years in the federal public service 77 7 4 1 3 4 3 91 4 541
2020 More than 20 years in the federal public service 82 9 3 2 2 1 3 94 3 236
2019 Less than 3 years in the federal public service 87 5 2 0 0 1 5 98 0 323
2019 3 to 10 years in the federal public service 86 4 4 1 1 3 1 94 2 478
2019 11 to 20 years in the federal public service 78 7 5 2 2 2 3 90 4 578
2019 More than 20 years in the federal public service 77 8 5 1 1 3 5 92 3 276

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 87 6 2 0 0 1 5 98 0 264
2020 3 to 10 years in the federal public service 86 7 2 0 0 1 4 98 0 509
2020 11 to 20 years in the federal public service 79 7 3 2 1 2 7 94 3 543
2020 More than 20 years in the federal public service 82 8 3 0 1 2 4 95 2 237
2019 Less than 3 years in the federal public service 86 5 0 0 1 0 7 99 1 322
2019 3 to 10 years in the federal public service 87 4 2 0 1 0 5 97 1 480
2019 11 to 20 years in the federal public service 84 4 3 0 0 1 8 96 1 579
2019 More than 20 years in the federal public service 78 5 2 1 1 1 12 95 3 276

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 31 8 6 1 0 0 85 7 262
2020 3 to 10 years in the federal public service 48 36 7 6 2 0 0 85 8 505
2020 11 to 20 years in the federal public service 48 32 9 6 5 0 0 80 11 541
2020 More than 20 years in the federal public service 49 31 10 7 3 0 0 80 10 235
2019 Less than 3 years in the federal public service 54 31 6 5 4 0 0 85 9 325
2019 3 to 10 years in the federal public service 43 35 8 10 3 0 0 79 13 474
2019 11 to 20 years in the federal public service 43 37 7 7 5 0 0 81 12 579
2019 More than 20 years in the federal public service 42 35 10 7 5 0 0 78 13 276
2018 Less than 3 years in the federal public service 53 36 6 4 2 0 0 88 5 268
2018 3 to 10 years in the federal public service 42 42 7 6 2 0 0 84 8 434
2018 11 to 20 years in the federal public service 41 40 8 6 5 0 0 81 11 518
2018 More than 20 years in the federal public service 45 36 8 9 3 0 0 80 11 282
2017 Less than 3 years in the federal public service 52 37 5 5 2 0 0 89 6 132
2017 3 to 10 years in the federal public service 43 38 7 7 3 0 0 82 11 361
2017 11 to 20 years in the federal public service 41 37 10 9 2 0 0 79 11 407
2017 More than 20 years in the federal public service 42 35 11 8 5 0 0 76 13 222
2014 Less than 3 years in the federal public service 46 37 12 4 1 0 0 83 5 160
2014 3 to 10 years in the federal public service 38 42 8 7 4 0 0 81 11 518
2014 11 to 20 years in the federal public service 33 45 8 8 7 0 0 77 15 339
2014 More than 20 years in the federal public service 37 43 8 7 5 0 0 80 12 261

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 30 7 3 0 0 0 90 3 263
2020 3 to 10 years in the federal public service 58 28 9 3 2 0 0 86 5 507
2020 11 to 20 years in the federal public service 53 32 7 5 3 0 0 85 8 540
2020 More than 20 years in the federal public service 54 29 8 5 3 0 0 83 9 239
2019 Less than 3 years in the federal public service 58 29 8 3 3 0 0 87 5 325
2019 3 to 10 years in the federal public service 55 32 6 4 2 0 0 88 7 477
2019 11 to 20 years in the federal public service 50 30 9 6 4 0 0 81 10 580
2019 More than 20 years in the federal public service 45 37 8 7 4 0 0 82 10 277
2018 Less than 3 years in the federal public service 62 29 5 2 2 0 0 91 3 268
2018 3 to 10 years in the federal public service 52 34 7 5 2 0 0 86 7 427
2018 11 to 20 years in the federal public service 51 32 9 6 2 0 0 83 8 513
2018 More than 20 years in the federal public service 48 32 12 5 3 0 0 79 8 282
2017 Less than 3 years in the federal public service 61 31 5 3 1 0 0 92 4 132
2017 3 to 10 years in the federal public service 54 29 9 5 2 0 0 83 8 363
2017 11 to 20 years in the federal public service 49 34 9 6 2 0 0 83 8 406
2017 More than 20 years in the federal public service 49 35 7 7 3 0 0 83 10 222
2014 Less than 3 years in the federal public service 59 28 9 3 1 0 0 87 4 160
2014 3 to 10 years in the federal public service 52 33 7 6 2 0 0 85 8 518
2014 11 to 20 years in the federal public service 47 32 8 8 5 0 0 79 13 339
2014 More than 20 years in the federal public service 52 26 12 8 3 0 0 78 10 261

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 37 8 3 1 0 0 88 4 264
2020 3 to 10 years in the federal public service 42 40 8 7 2 0 1 83 9 509
2020 11 to 20 years in the federal public service 40 38 11 7 3 0 1 78 11 537
2020 More than 20 years in the federal public service 47 34 10 7 3 0 0 81 10 236
2019 Less than 3 years in the federal public service 56 32 7 3 2 0 0 88 5 321
2019 3 to 10 years in the federal public service 42 38 9 8 1 1 0 81 10 473
2019 11 to 20 years in the federal public service 38 38 12 10 3 0 0 76 12 572
2019 More than 20 years in the federal public service 44 32 12 8 3 0 0 76 12 270
2018 Less than 3 years in the federal public service 54 34 6 2 2 1 1 90 4 269
2018 3 to 10 years in the federal public service 44 36 9 8 3 1 0 80 11 434
2018 11 to 20 years in the federal public service 39 38 12 7 4 0 1 77 11 515
2018 More than 20 years in the federal public service 42 38 11 7 3 0 0 80 9 280
2017 Less than 3 years in the federal public service 57 34 5 2 2 0 1 92 4 132
2017 3 to 10 years in the federal public service 41 39 9 7 3 0 0 80 11 364
2017 11 to 20 years in the federal public service 40 38 10 8 2 0 0 79 10 407
2017 More than 20 years in the federal public service 44 34 10 10 2 0 0 78 12 222
2014 Less than 3 years in the federal public service 54 33 8 3 1 1 0 88 4 160
2014 3 to 10 years in the federal public service 46 35 9 7 3 0 0 81 10 518
2014 11 to 20 years in the federal public service 39 37 12 8 3 1 0 77 11 339
2014 More than 20 years in the federal public service 45 34 12 7 2 0 0 79 9 261

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 36 6 5 0 4 0 89 5 263
2020 3 to 10 years in the federal public service 39 45 8 5 1 1 0 85 7 509
2020 11 to 20 years in the federal public service 37 42 11 5 3 2 0 81 8 543
2020 More than 20 years in the federal public service 39 38 13 7 1 3 0 78 8 238
2019 Less than 3 years in the federal public service 47 39 9 2 3 1 0 87 5 326
2019 3 to 10 years in the federal public service 34 46 11 6 2 1 0 81 8 480
2019 11 to 20 years in the federal public service 32 45 12 6 2 2 0 79 8 580
2019 More than 20 years in the federal public service 33 44 12 7 3 1 0 78 9 279
2018 Less than 3 years in the federal public service 50 37 8 2 1 2 0 89 2 271
2018 3 to 10 years in the federal public service 38 40 14 6 1 1 0 78 8 431
2018 11 to 20 years in the federal public service 30 41 17 5 5 2 0 73 9 517
2018 More than 20 years in the federal public service 29 40 20 7 3 1 0 70 10 281
2017 Less than 3 years in the federal public service 42 43 6 5 1 2 1 88 5 132
2017 3 to 10 years in the federal public service 30 44 15 7 2 1 0 75 9 367
2017 11 to 20 years in the federal public service 29 43 15 9 3 2 0 73 12 409
2017 More than 20 years in the federal public service 28 36 20 6 8 1 0 66 14 221

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 22 5 4 1 0 0 90 6 265
2020 3 to 10 years in the federal public service 63 24 7 5 2 0 0 87 6 509
2020 11 to 20 years in the federal public service 57 25 7 7 4 0 0 82 11 540
2020 More than 20 years in the federal public service 62 28 3 5 3 0 0 89 8 236
2019 Less than 3 years in the federal public service 73 17 4 2 3 0 1 91 5 325
2019 3 to 10 years in the federal public service 66 25 4 3 2 0 0 91 5 479
2019 11 to 20 years in the federal public service 56 30 6 6 3 0 0 86 8 579
2019 More than 20 years in the federal public service 59 27 7 4 3 0 1 86 7 277
2018 Less than 3 years in the federal public service 70 22 3 4 1 0 0 92 5 272
2018 3 to 10 years in the federal public service 65 26 4 3 2 0 0 90 5 433
2018 11 to 20 years in the federal public service 56 29 7 5 2 0 0 85 7 517
2018 More than 20 years in the federal public service 55 30 9 4 1 0 0 86 5 284
2017 Less than 3 years in the federal public service 64 23 7 3 0 0 2 90 3 132
2017 3 to 10 years in the federal public service 61 26 3 6 3 0 0 88 9 367
2017 11 to 20 years in the federal public service 55 32 6 4 2 0 0 88 6 409
2017 More than 20 years in the federal public service 53 31 8 5 1 0 1 85 7 222
2014 Less than 3 years in the federal public service 65 23 7 1 1 2 1 91 2 160
2014 3 to 10 years in the federal public service 62 24 7 4 2 0 1 87 6 518
2014 11 to 20 years in the federal public service 51 30 10 6 2 1 0 81 9 339
2014 More than 20 years in the federal public service 55 32 7 4 2 0 1 87 6 260

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 36 9 1 1 1 0 89 3 265
2020 3 to 10 years in the federal public service 42 31 15 7 4 0 1 74 11 509
2020 11 to 20 years in the federal public service 32 34 19 8 6 0 0 67 14 541
2020 More than 20 years in the federal public service 39 29 18 7 7 0 0 69 14 237
2019 Less than 3 years in the federal public service 66 26 7 1 0 0 0 92 1 326
2019 3 to 10 years in the federal public service 42 33 15 7 3 0 1 75 10 480
2019 11 to 20 years in the federal public service 35 32 21 8 3 0 1 68 12 579
2019 More than 20 years in the federal public service 37 30 14 14 4 0 0 68 18 275
2018 Less than 3 years in the federal public service 63 28 6 2 0 0 1 92 2 271
2018 3 to 10 years in the federal public service 42 36 13 4 4 0 1 79 8 435
2018 11 to 20 years in the federal public service 36 35 16 8 5 0 1 71 13 519
2018 More than 20 years in the federal public service 37 29 19 11 2 0 2 68 13 282
2017 Less than 3 years in the federal public service 58 31 10 1 0 0 0 89 1 132
2017 3 to 10 years in the federal public service 49 32 12 5 1 0 1 81 6 367
2017 11 to 20 years in the federal public service 37 40 11 7 3 0 3 79 10 410
2017 More than 20 years in the federal public service 39 33 17 8 2 0 1 73 10 222
2014 Less than 3 years in the federal public service 55 34 7 1 0 2 1 93 1 160
2014 3 to 10 years in the federal public service 43 40 11 3 2 0 1 84 5 518
2014 11 to 20 years in the federal public service 36 37 17 6 3 0 1 74 9 339
2014 More than 20 years in the federal public service 33 38 18 9 2 0 0 71 11 261

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 38 62 264
2020 3 to 10 years in the federal public service 46 54 510
2020 11 to 20 years in the federal public service 50 50 543
2020 More than 20 years in the federal public service 42 58 239

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 11 4 1 0 4 6 95 1 265
2020 3 to 10 years in the federal public service 77 10 2 1 1 3 6 95 2 510
2020 11 to 20 years in the federal public service 76 10 5 1 2 2 5 92 3 542
2020 More than 20 years in the federal public service 70 15 4 0 0 2 8 95 1 239

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 19 55 27 265
2020 3 to 10 years in the federal public service 25 43 33 509
2020 11 to 20 years in the federal public service 28 39 33 543
2020 More than 20 years in the federal public service 26 46 29 239
2019 Less than 3 years in the federal public service 22 49 29 326
2019 3 to 10 years in the federal public service 25 41 33 480
2019 11 to 20 years in the federal public service 26 40 34 582
2019 More than 20 years in the federal public service 29 42 29 279
2018 Less than 3 years in the federal public service 24 51 25 272
2018 3 to 10 years in the federal public service 26 44 30 435
2018 11 to 20 years in the federal public service 25 43 32 518
2018 More than 20 years in the federal public service 29 42 29 284
2017 Less than 3 years in the federal public service 20 54 27 132
2017 3 to 10 years in the federal public service 27 43 30 367
2017 11 to 20 years in the federal public service 23 44 34 409
2017 More than 20 years in the federal public service 24 49 28 222
2014 Less than 3 years in the federal public service 19 50 31 160
2014 3 to 10 years in the federal public service 22 47 30 518
2014 11 to 20 years in the federal public service 29 44 28 339
2014 More than 20 years in the federal public service 25 48 26 260

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 80 10 6 0 4 49
2020 3 to 10 years in the federal public service 4 74 14 3 0 5 126
2020 11 to 20 years in the federal public service 3 68 20 3 0 6 154
2020 More than 20 years in the federal public service 54 27 13 0 3 3 63
2019 Less than 3 years in the federal public service 0 54 6 4 30 6 69
2019 3 to 10 years in the federal public service 3 73 10 4 8 2 118
2019 11 to 20 years in the federal public service 4 72 12 5 0 7 155
2019 More than 20 years in the federal public service 50 28 6 5 3 8 79
2018 Less than 3 years in the federal public service 0 58 7 8 21 5 66
2018 3 to 10 years in the federal public service 2 67 17 7 3 4 112
2018 11 to 20 years in the federal public service 8 66 17 3 1 6 132
2018 More than 20 years in the federal public service 57 18 10 7 4 4 83
2017 Less than 3 years in the federal public service 0 58 4 0 23 15 26
2017 3 to 10 years in the federal public service 3 79 8 7 0 3 99
2017 11 to 20 years in the federal public service 12 55 25 3 1 4 93
2017 More than 20 years in the federal public service 66 19 0 12 0 4 53
2014 Less than 3 years in the federal public service 3 55 7 11 9999 24 28
2014 3 to 10 years in the federal public service 4 65 18 9 9999 4 116
2014 11 to 20 years in the federal public service 6 57 22 8 9999 8 99
2014 More than 20 years in the federal public service 56 24 16 1 9999 3 65
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 34 3 5 1 0 0 90 6 264
2020 3 to 10 years in the federal public service 56 33 6 3 2 0 0 89 5 509
2020 11 to 20 years in the federal public service 54 33 7 4 2 0 0 87 6 540
2020 More than 20 years in the federal public service 60 27 6 5 1 0 0 87 7 236
2019 Less than 3 years in the federal public service 59 30 6 3 2 0 0 89 5 326
2019 3 to 10 years in the federal public service 54 33 7 4 2 0 0 87 5 476
2019 11 to 20 years in the federal public service 52 35 6 5 2 0 0 87 7 578
2019 More than 20 years in the federal public service 60 27 5 3 5 0 0 87 7 276
2018 Less than 3 years in the federal public service 63 31 4 0 2 0 0 94 2 271
2018 3 to 10 years in the federal public service 55 34 5 4 2 0 0 89 6 435
2018 11 to 20 years in the federal public service 55 33 6 4 1 0 0 88 6 517
2018 More than 20 years in the federal public service 58 33 5 3 1 0 0 91 4 282
2017 Less than 3 years in the federal public service 64 27 5 3 2 0 0 90 5 132
2017 3 to 10 years in the federal public service 47 38 8 5 2 0 0 85 7 365
2017 11 to 20 years in the federal public service 46 35 9 6 3 0 0 82 9 409
2017 More than 20 years in the federal public service 54 32 7 4 2 0 0 86 7 221
2014 Less than 3 years in the federal public service 58 32 7 2 1 1 0 90 3 160
2014 3 to 10 years in the federal public service 47 40 5 5 2 0 0 88 7 518
2014 11 to 20 years in the federal public service 49 34 8 6 2 0 0 84 8 339
2014 More than 20 years in the federal public service 63 28 6 2 1 0 0 91 3 261

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 39 6 5 0 1 0 89 5 264
2020 3 to 10 years in the federal public service 43 40 7 8 2 0 0 83 10 509
2020 11 to 20 years in the federal public service 41 42 9 6 2 0 0 83 8 543
2020 More than 20 years in the federal public service 48 39 7 5 1 0 0 87 7 238
2019 Less than 3 years in the federal public service 58 33 4 3 1 1 0 91 5 326
2019 3 to 10 years in the federal public service 38 39 11 8 4 0 0 77 12 479
2019 11 to 20 years in the federal public service 31 42 13 10 3 1 0 74 13 580
2019 More than 20 years in the federal public service 35 40 12 10 2 0 0 75 12 279
2018 Less than 3 years in the federal public service 58 31 8 1 1 1 0 90 2 272
2018 3 to 10 years in the federal public service 38 41 12 6 2 0 0 79 8 429
2018 11 to 20 years in the federal public service 32 44 13 9 3 0 0 76 11 515
2018 More than 20 years in the federal public service 35 39 17 7 2 0 0 74 9 282
2017 Less than 3 years in the federal public service 55 34 8 2 1 0 0 89 3 131
2017 3 to 10 years in the federal public service 35 40 8 11 5 1 0 76 16 365
2017 11 to 20 years in the federal public service 25 44 14 12 5 0 0 69 16 410
2017 More than 20 years in the federal public service 33 37 17 7 6 0 0 70 13 221
2014 Less than 3 years in the federal public service 54 32 7 4 2 1 0 87 6 160
2014 3 to 10 years in the federal public service 37 40 13 7 3 1 0 77 10 517
2014 11 to 20 years in the federal public service 28 44 12 9 6 1 0 73 15 339
2014 More than 20 years in the federal public service 37 43 11 8 1 1 0 80 9 261

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 11 40 24 17 1 1 42 17 265
2020 3 to 10 years in the federal public service 9 25 35 22 9 0 1 31 34 509
2020 11 to 20 years in the federal public service 8 22 40 23 6 0 1 30 30 542
2020 More than 20 years in the federal public service 10 23 37 21 9 0 0 30 33 239
2019 Less than 3 years in the federal public service 5 14 30 31 18 1 0 50 19 324
2019 3 to 10 years in the federal public service 9 23 35 24 8 0 0 32 33 479
2019 11 to 20 years in the federal public service 10 24 40 20 5 1 0 26 34 579
2019 More than 20 years in the federal public service 6 28 40 19 6 0 1 25 35 276
2018 Less than 3 years in the federal public service 3 13 32 30 20 1 0 51 17 271
2018 3 to 10 years in the federal public service 7 23 40 22 7 0 1 29 31 433
2018 11 to 20 years in the federal public service 7 26 38 21 7 0 1 28 33 517
2018 More than 20 years in the federal public service 7 28 35 19 9 1 1 29 35 283
2017 Less than 3 years in the federal public service 4 11 39 23 18 2 2 43 16 132
2017 3 to 10 years in the federal public service 8 19 47 17 7 1 1 24 27 364
2017 11 to 20 years in the federal public service 8 24 42 17 8 0 1 25 32 409
2017 More than 20 years in the federal public service 9 28 37 17 6 0 1 24 38 221
2014 Less than 3 years in the federal public service 3 13 40 26 17 1 1 44 16 160
2014 3 to 10 years in the federal public service 7 22 41 19 9 0 1 28 30 515
2014 11 to 20 years in the federal public service 12 25 38 18 6 0 0 24 37 339
2014 More than 20 years in the federal public service 12 25 40 17 5 0 1 22 38 260

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 8 14 31 42 2 1 75 11 264
2020 3 to 10 years in the federal public service 7 13 22 33 24 0 1 58 20 507
2020 11 to 20 years in the federal public service 7 12 26 34 19 0 2 54 19 538
2020 More than 20 years in the federal public service 6 10 29 32 22 1 0 54 16 239
2019 Less than 3 years in the federal public service 4 10 17 29 38 2 1 68 15 325
2019 3 to 10 years in the federal public service 7 17 26 28 21 0 1 50 25 477
2019 11 to 20 years in the federal public service 9 19 30 28 13 1 1 41 29 580
2019 More than 20 years in the federal public service 7 18 31 29 13 1 1 43 26 275
2018 Less than 3 years in the federal public service 2 8 22 30 35 3 1 67 10 270
2018 3 to 10 years in the federal public service 5 15 27 32 20 0 1 53 20 428
2018 11 to 20 years in the federal public service 5 18 35 28 13 1 1 41 23 513
2018 More than 20 years in the federal public service 6 19 34 23 16 1 2 40 25 280
2017 Less than 3 years in the federal public service 2 5 15 30 45 2 1 77 7 132
2017 3 to 10 years in the federal public service 7 16 29 25 20 1 2 46 24 366
2017 11 to 20 years in the federal public service 7 17 32 29 13 1 2 43 24 408
2017 More than 20 years in the federal public service 5 16 29 25 20 2 3 48 22 219
2014 Less than 3 years in the federal public service 2 7 11 36 38 3 3 78 10 160
2014 3 to 10 years in the federal public service 5 12 28 34 18 0 2 54 17 513
2014 11 to 20 years in the federal public service 4 16 36 27 16 1 1 43 20 339
2014 More than 20 years in the federal public service 7 15 29 31 16 1 1 48 23 261

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 14 30 25 21 2 1 47 22 264
2020 3 to 10 years in the federal public service 10 19 29 27 13 1 1 41 30 509
2020 11 to 20 years in the federal public service 11 20 33 26 8 0 1 35 32 539
2020 More than 20 years in the federal public service 11 17 40 22 7 2 1 30 29 239
2019 Less than 3 years in the federal public service 5 17 32 20 24 3 0 45 23 322
2019 3 to 10 years in the federal public service 11 23 31 21 12 1 1 34 35 479
2019 11 to 20 years in the federal public service 13 23 34 20 9 1 1 29 36 581
2019 More than 20 years in the federal public service 12 26 32 22 7 0 2 30 38 276
2018 Less than 3 years in the federal public service 6 17 27 24 19 4 2 46 25 271
2018 3 to 10 years in the federal public service 11 23 33 22 9 0 1 32 34 430
2018 11 to 20 years in the federal public service 14 20 34 21 9 1 1 30 35 514
2018 More than 20 years in the federal public service 13 25 32 17 11 1 2 28 39 280
2017 Less than 3 years in the federal public service 2 16 33 26 21 2 1 48 19 131
2017 3 to 10 years in the federal public service 12 24 35 19 9 1 1 29 36 367
2017 11 to 20 years in the federal public service 12 25 31 19 9 0 2 30 38 409
2017 More than 20 years in the federal public service 13 25 34 18 8 1 2 27 39 220
2014 Less than 3 years in the federal public service 6 20 28 21 21 3 1 44 27 160
2014 3 to 10 years in the federal public service 13 24 33 18 10 0 1 29 38 518
2014 11 to 20 years in the federal public service 17 24 33 17 8 1 1 25 41 338
2014 More than 20 years in the federal public service 17 26 36 13 6 1 1 20 44 261

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 3 17 35 42 1 1 78 5 263
2020 3 to 10 years in the federal public service 4 6 26 39 24 0 1 64 10 506
2020 11 to 20 years in the federal public service 5 10 31 37 16 1 1 54 15 535
2020 More than 20 years in the federal public service 6 13 33 32 14 1 0 47 20 239
2019 Less than 3 years in the federal public service 1 4 13 34 46 1 0 82 5 321
2019 3 to 10 years in the federal public service 5 10 25 36 23 0 1 60 14 474
2019 11 to 20 years in the federal public service 4 12 33 35 14 0 1 50 16 579
2019 More than 20 years in the federal public service 3 14 34 35 11 0 2 47 18 274
2018 Less than 3 years in the federal public service 2 5 11 36 43 2 0 82 7 269
2018 3 to 10 years in the federal public service 3 8 24 42 22 0 1 65 11 430
2018 11 to 20 years in the federal public service 4 13 34 30 18 0 1 49 17 512
2018 More than 20 years in the federal public service 3 12 38 28 16 0 3 45 15 281
2017 Less than 3 years in the federal public service 2 1 13 40 42 1 2 84 2 132
2017 3 to 10 years in the federal public service 2 8 27 40 21 1 2 62 10 363
2017 11 to 20 years in the federal public service 2 11 35 35 14 0 3 50 13 408
2017 More than 20 years in the federal public service 6 11 37 30 14 0 3 45 17 218
2014 Less than 3 years in the federal public service 1 3 16 34 44 1 2 80 4 159
2014 3 to 10 years in the federal public service 2 9 27 36 24 1 1 61 11 515
2014 11 to 20 years in the federal public service 5 11 36 34 13 0 1 47 17 339
2014 More than 20 years in the federal public service 9 11 35 33 10 0 1 44 20 260

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 11 16 28 33 3 2 64 19 264
2020 3 to 10 years in the federal public service 11 22 27 21 18 0 2 39 34 508
2020 11 to 20 years in the federal public service 14 19 35 22 9 0 1 31 33 543
2020 More than 20 years in the federal public service 12 24 26 26 10 1 0 36 37 239
2019 Less than 3 years in the federal public service 5 12 19 24 37 2 1 62 18 323
2019 3 to 10 years in the federal public service 16 19 28 21 15 0 1 37 35 478
2019 11 to 20 years in the federal public service 13 27 33 16 9 0 1 25 41 581
2019 More than 20 years in the federal public service 16 22 31 23 6 1 2 30 39 275
2018 Less than 3 years in the federal public service 2 8 20 29 36 4 1 68 11 271
2018 3 to 10 years in the federal public service 11 22 31 23 12 0 1 35 33 431
2018 11 to 20 years in the federal public service 14 24 28 23 10 1 1 33 38 516
2018 More than 20 years in the federal public service 13 25 33 15 12 1 2 27 39 280
2017 Less than 3 years in the federal public service 4 5 18 25 39 4 5 70 10 131
2017 3 to 10 years in the federal public service 13 20 33 19 13 0 2 33 34 364
2017 11 to 20 years in the federal public service 9 23 31 20 14 1 2 35 33 408
2017 More than 20 years in the federal public service 14 24 31 18 11 1 2 29 39 220
2014 Less than 3 years in the federal public service 3 6 19 34 35 2 2 72 9 160
2014 3 to 10 years in the federal public service 8 14 29 30 16 0 2 47 23 514
2014 11 to 20 years in the federal public service 13 22 32 20 11 0 2 31 36 339
2014 More than 20 years in the federal public service 13 27 34 15 9 0 1 24 41 261

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 6 16 22 43 7 2 71 12 264
2020 3 to 10 years in the federal public service 7 11 21 32 27 1 1 61 18 509
2020 11 to 20 years in the federal public service 6 13 28 31 18 1 2 51 20 536
2020 More than 20 years in the federal public service 5 16 29 29 17 2 3 48 22 239
2019 Less than 3 years in the federal public service 8 12 18 20 36 4 2 60 21 324
2019 3 to 10 years in the federal public service 8 16 27 27 19 1 1 47 25 476
2019 11 to 20 years in the federal public service 11 19 29 27 13 1 1 40 31 575
2019 More than 20 years in the federal public service 7 17 32 29 11 0 3 42 25 275
2018 Less than 3 years in the federal public service 2 9 19 31 33 5 1 67 12 270
2018 3 to 10 years in the federal public service 5 17 24 31 20 1 2 53 22 431
2018 11 to 20 years in the federal public service 7 13 34 27 16 2 1 44 22 511
2018 More than 20 years in the federal public service 8 17 33 25 15 1 2 40 26 275
2017 Less than 3 years in the federal public service 2 5 15 30 37 9 3 77 7 131
2017 3 to 10 years in the federal public service 8 13 31 26 18 1 2 46 22 366
2017 11 to 20 years in the federal public service 4 14 31 31 15 1 3 48 19 409
2017 More than 20 years in the federal public service 6 14 31 30 15 1 3 47 21 221
2014 Less than 3 years in the federal public service 1 4 19 23 46 5 3 74 5 159
2014 3 to 10 years in the federal public service 3 8 23 34 28 2 2 64 12 515
2014 11 to 20 years in the federal public service 5 8 29 36 20 1 1 57 13 338
2014 More than 20 years in the federal public service 4 11 33 34 15 1 2 51 15 261

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 13 22 33 25 2 1 60 18 264
2020 3 to 10 years in the federal public service 11 15 29 28 14 1 1 43 27 509
2020 11 to 20 years in the federal public service 10 21 36 22 9 1 1 32 32 538
2020 More than 20 years in the federal public service 9 20 37 21 10 2 1 32 30 235
2019 Less than 3 years in the federal public service 6 13 26 27 26 2 0 54 19 323
2019 3 to 10 years in the federal public service 10 18 38 19 12 2 0 32 29 478
2019 11 to 20 years in the federal public service 13 20 36 21 9 1 1 30 33 580
2019 More than 20 years in the federal public service 10 24 34 24 5 0 2 30 35 277
2018 Less than 3 years in the federal public service 3 10 30 32 20 3 1 55 14 271
2018 3 to 10 years in the federal public service 11 18 37 24 8 0 1 33 29 433
2018 11 to 20 years in the federal public service 12 24 35 20 7 1 1 28 37 517
2018 More than 20 years in the federal public service 8 25 37 17 11 0 1 29 33 282
2017 Less than 3 years in the federal public service 3 11 31 30 19 5 2 52 15 131
2017 3 to 10 years in the federal public service 10 23 35 20 9 1 2 30 34 365
2017 11 to 20 years in the federal public service 10 24 33 21 10 0 2 31 35 409
2017 More than 20 years in the federal public service 8 24 36 17 11 2 2 29 34 221
2014 Less than 3 years in the federal public service 6 15 33 21 22 3 1 45 21 160
2014 3 to 10 years in the federal public service 12 19 35 22 10 1 1 33 32 517
2014 11 to 20 years in the federal public service 14 23 36 17 8 1 1 26 38 338
2014 More than 20 years in the federal public service 15 21 41 14 8 0 1 22 36 261

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 8 25 34 28 0 1 63 11 264
2020 3 to 10 years in the federal public service 6 15 36 31 12 0 1 43 21 509
2020 11 to 20 years in the federal public service 7 16 32 31 13 0 1 44 24 542
2020 More than 20 years in the federal public service 6 11 37 28 17 1 0 45 17 238
2019 Less than 3 years in the federal public service 5 14 29 26 24 1 1 52 19 324
2019 3 to 10 years in the federal public service 12 20 31 28 9 0 0 37 32 479
2019 11 to 20 years in the federal public service 11 21 34 22 11 0 1 33 33 582
2019 More than 20 years in the federal public service 9 17 36 26 11 0 2 37 26 278

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 40 13 7 2 3 0 78 9 264
2020 3 to 10 years in the federal public service 25 39 15 14 5 1 0 65 19 509
2020 11 to 20 years in the federal public service 26 39 15 13 6 1 0 65 19 542
2020 More than 20 years in the federal public service 26 37 15 16 5 0 0 64 21 239
2019 Less than 3 years in the federal public service 33 41 14 7 3 3 0 76 10 324
2019 3 to 10 years in the federal public service 19 34 18 19 9 0 0 53 29 477
2019 11 to 20 years in the federal public service 14 37 18 22 8 1 0 51 31 578
2019 More than 20 years in the federal public service 16 35 24 19 6 0 0 51 25 276

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 7 4 2 1 0 86 6 264
2020 3 to 10 years in the federal public service 60 23 6 8 3 0 0 84 11 508
2020 11 to 20 years in the federal public service 55 27 7 7 3 1 0 83 10 540
2020 More than 20 years in the federal public service 59 24 7 7 3 0 0 83 10 239
2019 Less than 3 years in the federal public service 67 18 6 7 1 0 1 86 8 325
2019 3 to 10 years in the federal public service 57 25 7 6 3 0 0 83 10 475
2019 11 to 20 years in the federal public service 57 28 7 4 3 0 0 86 7 580
2019 More than 20 years in the federal public service 56 26 7 8 3 0 0 82 11 273
2018 Less than 3 years in the federal public service 69 18 5 6 2 0 0 87 8 271
2018 3 to 10 years in the federal public service 53 26 7 11 3 0 0 79 14 432
2018 11 to 20 years in the federal public service 48 31 9 6 6 0 0 80 12 514
2018 More than 20 years in the federal public service 51 28 8 9 4 0 0 79 13 283
2017 Less than 3 years in the federal public service 63 24 2 5 5 2 0 88 9 131
2017 3 to 10 years in the federal public service 54 27 8 7 4 1 0 81 11 365
2017 11 to 20 years in the federal public service 47 34 6 9 4 0 0 81 13 410
2017 More than 20 years in the federal public service 49 26 10 7 7 1 0 76 14 221
2014 Less than 3 years in the federal public service 61 20 9 6 3 1 0 82 9 160
2014 3 to 10 years in the federal public service 55 28 7 6 3 0 0 84 9 518
2014 11 to 20 years in the federal public service 48 26 8 8 8 1 0 75 16 340
2014 More than 20 years in the federal public service 57 26 4 6 7 0 0 84 12 261

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 21 3 1 0 0 0 96 1 264
2020 3 to 10 years in the federal public service 67 25 3 3 1 0 0 93 4 505
2020 11 to 20 years in the federal public service 63 25 4 5 2 0 0 89 7 536
2020 More than 20 years in the federal public service 67 25 2 4 2 0 0 93 6 235
2019 Less than 3 years in the federal public service 74 20 3 2 0 0 0 94 3 326
2019 3 to 10 years in the federal public service 61 30 4 4 1 0 0 91 5 474
2019 11 to 20 years in the federal public service 58 30 6 4 2 0 0 88 6 579
2019 More than 20 years in the federal public service 57 31 6 4 2 0 0 88 6 275
2018 Less than 3 years in the federal public service 72 18 7 3 0 0 0 90 3 270
2018 3 to 10 years in the federal public service 54 33 6 6 2 0 0 87 7 431
2018 11 to 20 years in the federal public service 52 36 6 4 2 0 0 88 6 515
2018 More than 20 years in the federal public service 57 31 7 4 1 0 0 88 5 281
2017 Less than 3 years in the federal public service 70 21 2 4 3 0 0 91 7 132
2017 3 to 10 years in the federal public service 51 36 6 5 2 0 0 87 7 367
2017 11 to 20 years in the federal public service 46 39 6 6 2 0 0 85 8 410
2017 More than 20 years in the federal public service 48 32 10 6 4 0 0 80 10 222
2014 Less than 3 years in the federal public service 58 34 4 2 2 0 0 92 4 160
2014 3 to 10 years in the federal public service 50 38 6 5 2 0 0 88 7 517
2014 11 to 20 years in the federal public service 42 40 8 6 4 0 0 82 10 340
2014 More than 20 years in the federal public service 49 36 8 5 1 0 0 85 7 261

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 32 4 2 0 0 0 94 2 260
2020 3 to 10 years in the federal public service 61 31 5 2 1 0 0 92 2 507
2020 11 to 20 years in the federal public service 56 31 7 4 2 1 0 88 5 534
2020 More than 20 years in the federal public service 57 29 8 4 1 1 0 87 5 237
2019 Less than 3 years in the federal public service 70 20 5 3 1 1 1 91 3 325
2019 3 to 10 years in the federal public service 60 28 7 3 1 0 0 89 4 478
2019 11 to 20 years in the federal public service 53 36 6 4 1 1 0 90 5 579
2019 More than 20 years in the federal public service 51 34 7 5 2 1 0 86 7 274
2018 Less than 3 years in the federal public service 66 28 3 1 0 0 0 95 2 272
2018 3 to 10 years in the federal public service 54 34 8 3 2 0 0 88 5 433
2018 11 to 20 years in the federal public service 51 36 8 3 2 0 0 88 5 516
2018 More than 20 years in the federal public service 47 35 14 3 1 0 0 82 4 281

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 27 4 1 1 3 0 94 2 262
2020 3 to 10 years in the federal public service 54 33 6 4 1 1 0 88 6 507
2020 11 to 20 years in the federal public service 51 34 8 4 3 0 1 85 7 538
2020 More than 20 years in the federal public service 57 30 7 4 1 1 0 88 5 236
2019 Less than 3 years in the federal public service 65 28 4 1 2 0 0 93 3 324
2019 3 to 10 years in the federal public service 55 32 8 3 2 0 0 87 5 477
2019 11 to 20 years in the federal public service 48 34 11 5 2 1 0 82 7 578
2019 More than 20 years in the federal public service 50 36 8 3 2 1 0 88 4 277
2018 Less than 3 years in the federal public service 72 22 3 2 1 0 0 94 3 271
2018 3 to 10 years in the federal public service 62 27 7 1 1 1 0 90 2 431
2018 11 to 20 years in the federal public service 54 31 8 4 2 1 0 86 6 517
2018 More than 20 years in the federal public service 50 34 12 2 1 0 0 84 3 281
2017 Less than 3 years in the federal public service 65 29 3 1 1 2 0 95 2 132
2017 3 to 10 years in the federal public service 54 33 7 3 2 1 0 88 5 367
2017 11 to 20 years in the federal public service 46 42 7 3 2 1 0 88 5 407
2017 More than 20 years in the federal public service 47 36 9 7 1 1 0 83 8 221
2014 Less than 3 years in the federal public service 75 20 3 1 0 1 0 96 1 160
2014 3 to 10 years in the federal public service 58 30 7 2 0 2 0 90 3 518
2014 11 to 20 years in the federal public service 47 36 9 4 2 1 0 85 7 340
2014 More than 20 years in the federal public service 53 33 8 3 1 1 0 87 4 261

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 23 6 3 0 6 1 89 4 263
2020 3 to 10 years in the federal public service 55 28 8 3 1 4 1 87 5 508
2020 11 to 20 years in the federal public service 54 29 10 3 2 2 1 84 6 540
2020 More than 20 years in the federal public service 62 28 7 2 0 1 0 91 2 239
2019 Less than 3 years in the federal public service 73 20 3 1 0 3 1 96 1 325
2019 3 to 10 years in the federal public service 62 26 9 1 1 1 0 89 2 476
2019 11 to 20 years in the federal public service 61 26 6 3 1 2 0 89 5 581
2019 More than 20 years in the federal public service 62 28 7 3 0 1 0 90 3 276
2018 Less than 3 years in the federal public service 70 20 6 2 0 2 0 92 2 270
2018 3 to 10 years in the federal public service 63 23 8 2 1 3 0 89 3 431
2018 11 to 20 years in the federal public service 57 28 7 2 2 3 1 89 4 516
2018 More than 20 years in the federal public service 56 26 13 1 1 1 0 84 2 282
2017 Less than 3 years in the federal public service 65 24 5 2 1 2 2 92 3 131
2017 3 to 10 years in the federal public service 54 33 7 2 1 3 1 90 3 366
2017 11 to 20 years in the federal public service 46 38 9 1 2 4 1 88 3 410
2017 More than 20 years in the federal public service 47 36 12 3 1 0 0 84 4 222
2014 Less than 3 years in the federal public service 69 19 4 1 0 4 2 94 1 159
2014 3 to 10 years in the federal public service 58 28 8 2 1 4 1 89 3 518
2014 11 to 20 years in the federal public service 47 33 9 4 2 4 1 84 6 340
2014 More than 20 years in the federal public service 54 30 9 0 1 4 2 89 2 261

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 15 2 1 0 0 0 97 1 264
2020 3 to 10 years in the federal public service 69 25 3 2 1 0 0 93 4 509
2020 11 to 20 years in the federal public service 61 28 5 3 2 0 0 90 5 542
2020 More than 20 years in the federal public service 63 25 8 3 2 0 0 87 5 238
2019 Less than 3 years in the federal public service 83 14 1 1 1 0 0 96 2 323
2019 3 to 10 years in the federal public service 62 27 7 3 1 0 0 89 4 478
2019 11 to 20 years in the federal public service 58 29 7 4 3 0 0 86 7 581
2019 More than 20 years in the federal public service 59 29 7 2 2 0 0 88 4 277
2018 Less than 3 years in the federal public service 81 17 2 0 0 0 0 98 0 268
2018 3 to 10 years in the federal public service 67 24 6 2 1 0 0 91 3 432
2018 11 to 20 years in the federal public service 59 27 9 3 2 0 0 86 5 516
2018 More than 20 years in the federal public service 57 32 7 3 1 0 0 89 4 280
2017 Less than 3 years in the federal public service 80 17 1 2 1 0 0 96 3 132
2017 3 to 10 years in the federal public service 60 30 6 2 2 0 0 90 4 367
2017 11 to 20 years in the federal public service 52 35 6 4 2 0 0 87 7 409
2017 More than 20 years in the federal public service 49 31 13 5 2 0 0 80 7 221
2014 Less than 3 years in the federal public service 81 17 1 1 0 0 0 98 1 160
2014 3 to 10 years in the federal public service 63 29 5 3 1 0 0 91 4 517
2014 11 to 20 years in the federal public service 52 34 7 5 2 0 0 86 7 340
2014 More than 20 years in the federal public service 54 32 8 4 1 0 0 86 6 261

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 17 6 1 2 6 5 89 4 263
2020 3 to 10 years in the federal public service 61 18 8 3 1 5 3 87 5 509
2020 11 to 20 years in the federal public service 61 20 7 3 3 4 3 87 6 541
2020 More than 20 years in the federal public service 61 20 8 2 1 6 2 88 3 239

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 23 11 5 1 12 2 80 7 264
2020 3 to 10 years in the federal public service 44 26 12 5 2 10 1 79 7 510
2020 11 to 20 years in the federal public service 43 27 15 5 2 6 1 76 8 543
2020 More than 20 years in the federal public service 54 26 12 2 1 5 0 85 3 239

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 5 4 2 2 2 90 6 263
2020 3 to 10 years in the federal public service 57 26 7 4 1 4 2 88 5 510
2020 11 to 20 years in the federal public service 57 25 5 4 3 3 2 86 8 541
2020 More than 20 years in the federal public service 63 21 6 3 2 3 2 88 6 237

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 0 0 20 10 70 0 0 0 80 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 22 9 5 2 10 6 81 8 265
2020 3 to 10 years in the federal public service 38 30 15 5 3 5 4 74 10 509
2020 11 to 20 years in the federal public service 32 33 14 7 5 5 3 71 13 540
2020 More than 20 years in the federal public service 40 31 14 8 3 2 2 74 11 237
2019 Less than 3 years in the federal public service 52 23 9 6 1 3 5 82 8 325
2019 3 to 10 years in the federal public service 38 30 12 9 4 4 4 74 14 480
2019 11 to 20 years in the federal public service 32 34 14 9 4 4 2 71 14 581
2019 More than 20 years in the federal public service 39 30 11 10 4 5 2 74 15 275
2018 Less than 3 years in the federal public service 43 27 8 4 2 10 6 84 7 272
2018 3 to 10 years in the federal public service 30 32 14 8 7 6 4 69 16 432
2018 11 to 20 years in the federal public service 28 35 15 10 5 4 3 68 15 516
2018 More than 20 years in the federal public service 33 36 14 10 4 1 2 72 14 281
2017 Less than 3 years in the federal public service 42 21 11 5 4 11 8 77 10 132
2017 3 to 10 years in the federal public service 32 31 13 10 7 3 4 68 18 366
2017 11 to 20 years in the federal public service 25 37 14 10 8 4 2 66 19 410
2017 More than 20 years in the federal public service 33 26 19 9 9 1 1 61 19 220
2014 Less than 3 years in the federal public service 45 20 13 5 3 10 5 76 9 160
2014 3 to 10 years in the federal public service 39 32 11 6 5 3 4 77 12 518
2014 11 to 20 years in the federal public service 32 33 11 9 9 4 2 69 19 338
2014 More than 20 years in the federal public service 39 34 10 7 4 3 2 77 12 261

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 34 6 1 2 2 1 91 3 265
2020 3 to 10 years in the federal public service 54 30 10 3 1 2 0 86 5 510
2020 11 to 20 years in the federal public service 52 31 8 5 2 1 1 85 7 542
2020 More than 20 years in the federal public service 59 31 4 3 3 0 0 90 6 239
2019 Less than 3 years in the federal public service 68 19 6 3 2 1 1 89 4 324
2019 3 to 10 years in the federal public service 55 31 9 4 1 1 1 86 5 477
2019 11 to 20 years in the federal public service 53 32 8 5 2 1 0 85 7 581
2019 More than 20 years in the federal public service 54 30 7 5 2 1 1 86 8 278
2018 Less than 3 years in the federal public service 55 30 9 3 1 1 1 87 4 272
2018 3 to 10 years in the federal public service 56 31 6 3 1 1 1 89 5 430
2018 11 to 20 years in the federal public service 48 33 11 4 3 1 0 82 7 516
2018 More than 20 years in the federal public service 49 37 9 3 2 1 1 86 5 283
2017 Less than 3 years in the federal public service 63 27 3 4 0 2 1 93 4 131
2017 3 to 10 years in the federal public service 55 33 5 3 2 1 1 90 6 365
2017 11 to 20 years in the federal public service 52 34 7 4 2 1 0 87 6 410
2017 More than 20 years in the federal public service 56 28 9 5 1 1 0 85 6 220
2014 Less than 3 years in the federal public service 68 24 4 2 0 2 1 94 2 160
2014 3 to 10 years in the federal public service 57 31 5 3 2 1 1 90 5 517
2014 11 to 20 years in the federal public service 58 27 6 4 2 3 0 88 6 339
2014 More than 20 years in the federal public service 61 23 8 5 1 1 1 86 6 261

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 27 8 1 0 2 0 91 1 264
2020 3 to 10 years in the federal public service 54 32 10 2 1 1 0 87 3 509
2020 11 to 20 years in the federal public service 52 33 9 4 2 0 0 85 6 541
2020 More than 20 years in the federal public service 60 29 7 3 1 0 0 88 4 239
2019 Less than 3 years in the federal public service 72 20 7 1 1 0 0 91 2 326
2019 3 to 10 years in the federal public service 54 31 10 3 2 0 0 85 5 478
2019 11 to 20 years in the federal public service 48 32 12 4 3 0 0 80 8 580
2019 More than 20 years in the federal public service 47 34 12 6 1 0 0 81 7 278
2018 Less than 3 years in the federal public service 64 26 8 2 0 0 0 90 2 270
2018 3 to 10 years in the federal public service 51 35 11 2 1 0 0 86 4 432
2018 11 to 20 years in the federal public service 45 34 13 4 3 1 0 79 8 514
2018 More than 20 years in the federal public service 42 35 15 6 2 0 0 76 8 283

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 22 12 5 3 11 2 77 9 262
2020 3 to 10 years in the federal public service 31 30 15 9 4 10 1 68 15 509
2020 11 to 20 years in the federal public service 30 21 16 13 9 8 3 58 25 541
2020 More than 20 years in the federal public service 36 27 12 9 7 7 1 69 17 235
2019 Less than 3 years in the federal public service 51 20 11 5 3 8 2 79 8 325
2019 3 to 10 years in the federal public service 27 27 14 12 10 9 2 60 25 479
2019 11 to 20 years in the federal public service 21 23 17 16 13 7 2 49 32 580
2019 More than 20 years in the federal public service 29 22 18 15 8 7 1 55 25 279
2018 Less than 3 years in the federal public service 43 19 16 6 0 14 2 74 8 272
2018 3 to 10 years in the federal public service 26 29 13 15 10 6 1 59 27 431
2018 11 to 20 years in the federal public service 17 28 17 16 13 7 2 49 32 516
2018 More than 20 years in the federal public service 26 25 22 12 7 6 1 55 21 284
2017 Less than 3 years in the federal public service 38 23 10 6 5 15 2 74 14 132
2017 3 to 10 years in the federal public service 20 25 12 15 15 11 2 52 34 366
2017 11 to 20 years in the federal public service 18 22 17 17 16 7 2 45 37 410
2017 More than 20 years in the federal public service 21 26 14 18 13 7 1 51 33 221
2014 Less than 3 years in the federal public service 39 22 12 4 1 17 4 77 7 160
2014 3 to 10 years in the federal public service 28 24 16 11 12 8 1 57 25 518
2014 11 to 20 years in the federal public service 25 22 16 17 14 6 1 50 33 338
2014 More than 20 years in the federal public service 28 24 16 13 8 9 2 58 24 261

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 44 4 6 1 0 0 89 7 264
2020 3 to 10 years in the federal public service 33 49 3 12 3 0 0 82 15 509
2020 11 to 20 years in the federal public service 30 50 7 10 3 0 0 80 13 542
2020 More than 20 years in the federal public service 35 45 2 15 3 0 0 81 18 239

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 35 7 10 2 0 0 81 12 262
2020 3 to 10 years in the federal public service 42 35 9 11 3 0 0 77 14 508
2020 11 to 20 years in the federal public service 36 40 9 12 3 0 0 76 15 542
2020 More than 20 years in the federal public service 31 47 4 15 2 0 1 78 17 238
2019 Less than 3 years in the federal public service 59 27 4 6 3 0 0 87 9 326
2019 3 to 10 years in the federal public service 43 34 5 14 5 0 0 76 19 477
2019 11 to 20 years in the federal public service 35 37 6 16 6 0 0 71 22 580
2019 More than 20 years in the federal public service 40 34 7 14 6 0 0 74 19 276
2017 Less than 3 years in the federal public service 48 36 3 11 2 0 0 84 13 132
2017 3 to 10 years in the federal public service 39 36 5 13 7 0 0 75 19 367
2017 11 to 20 years in the federal public service 29 33 7 19 12 0 0 62 31 408
2017 More than 20 years in the federal public service 36 28 8 15 13 0 0 63 29 222
2014 Less than 3 years in the federal public service 47 36 6 6 5 1 0 83 11 160
2014 3 to 10 years in the federal public service 38 34 9 15 6 0 0 71 20 517
2014 11 to 20 years in the federal public service 36 35 7 13 8 0 0 72 21 338
2014 More than 20 years in the federal public service 41 35 6 13 5 0 0 76 18 261

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 5 7 1 0 0 86 9 262
2020 3 to 10 years in the federal public service 54 30 8 6 1 1 0 85 7 504
2020 11 to 20 years in the federal public service 54 31 7 5 3 0 0 86 8 534
2020 More than 20 years in the federal public service 54 32 7 5 2 0 0 86 7 237
2019 Less than 3 years in the federal public service 69 22 3 2 3 0 0 91 5 322
2019 3 to 10 years in the federal public service 60 27 4 5 3 0 0 88 9 471
2019 11 to 20 years in the federal public service 56 32 6 4 2 0 0 88 6 577
2019 More than 20 years in the federal public service 62 26 6 3 3 0 0 88 6 276
2017 Less than 3 years in the federal public service 71 25 2 2 0 0 0 96 2 132
2017 3 to 10 years in the federal public service 63 27 5 3 2 1 0 90 5 365
2017 11 to 20 years in the federal public service 54 34 6 5 1 0 0 88 6 408
2017 More than 20 years in the federal public service 57 32 7 2 1 0 0 89 3 222
2014 Less than 3 years in the federal public service 63 30 5 1 1 0 0 93 2 159
2014 3 to 10 years in the federal public service 55 33 7 4 1 0 0 88 5 518
2014 11 to 20 years in the federal public service 53 34 8 4 1 0 0 87 5 339
2014 More than 20 years in the federal public service 58 30 6 5 2 0 0 88 7 261

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 9 3 2 1 0 1 95 2 265
2020 3 to 10 years in the federal public service 79 10 3 3 2 2 2 92 5 507
2020 11 to 20 years in the federal public service 68 17 7 2 2 1 3 89 5 540
2020 More than 20 years in the federal public service 65 19 6 5 2 1 2 87 7 238
2017 Less than 3 years in the federal public service 84 8 3 3 0 1 1 94 3 132
2017 3 to 10 years in the federal public service 75 13 3 4 1 1 2 91 5 367
2017 11 to 20 years in the federal public service 65 18 6 5 2 1 3 86 8 408
2017 More than 20 years in the federal public service 62 19 8 7 3 0 1 82 10 222
2014 Less than 3 years in the federal public service 77 13 2 2 1 1 3 94 4 160
2014 3 to 10 years in the federal public service 74 13 4 3 2 1 3 90 5 518
2014 11 to 20 years in the federal public service 64 16 5 5 5 1 4 84 10 339
2014 More than 20 years in the federal public service 65 19 5 4 4 0 3 87 8 261

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 24 10 5 2 11 3 81 8 265
2020 3 to 10 years in the federal public service 37 29 14 5 3 11 2 75 9 508
2020 11 to 20 years in the federal public service 36 27 18 7 4 6 2 69 12 541
2020 More than 20 years in the federal public service 37 31 17 7 1 7 0 73 8 238
2019 Less than 3 years in the federal public service 45 21 10 4 3 14 3 80 8 326
2019 3 to 10 years in the federal public service 35 24 19 7 4 9 2 66 12 480
2019 11 to 20 years in the federal public service 31 29 20 9 3 7 1 66 13 582
2019 More than 20 years in the federal public service 28 30 20 11 3 7 1 63 15 278

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 7 93 509
2020 11 to 20 years in the federal public service 6 94 543
2019 Less than 3 years in the federal public service 3 97 326
2019 3 to 10 years in the federal public service 12 88 480
2019 11 to 20 years in the federal public service 10 90 579
2019 More than 20 years in the federal public service 7 93 278
2018 Less than 3 years in the federal public service 5 95 271
2018 3 to 10 years in the federal public service 9 91 434
2018 11 to 20 years in the federal public service 10 90 516
2018 More than 20 years in the federal public service 7 93 281

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 49 51 37
2020 11 to 20 years in the federal public service 42 58 34
2019 3 to 10 years in the federal public service 53 47 55
2019 11 to 20 years in the federal public service 48 52 56
2018 3 to 10 years in the federal public service 62 38 38
2018 11 to 20 years in the federal public service 45 55 50

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 51 49 37
2020 11 to 20 years in the federal public service 65 35 34
2019 Less than 3 years in the federal public service 56 44 11
2019 3 to 10 years in the federal public service 56 44 55
2019 11 to 20 years in the federal public service 58 42 56
2019 More than 20 years in the federal public service 58 42 20
2018 Less than 3 years in the federal public service 49 51 13
2018 3 to 10 years in the federal public service 35 65 38
2018 11 to 20 years in the federal public service 54 46 50
2018 More than 20 years in the federal public service 78 22 20

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 14 86 34
2019 Less than 3 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 9 91 56
2018 11 to 20 years in the federal public service 23 77 50
2018 More than 20 years in the federal public service 0 100 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 37
2020 11 to 20 years in the federal public service 0 100 34
2019 Less than 3 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 55
2019 11 to 20 years in the federal public service 0 100 56
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 38
2018 11 to 20 years in the federal public service 0 100 50
2018 More than 20 years in the federal public service 0 100 20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 9 91 56
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 37
2020 11 to 20 years in the federal public service 0 100 34
2019 Less than 3 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 55
2019 11 to 20 years in the federal public service 0 100 56
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 13
2018 More than 20 years in the federal public service 0 100 20

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 13
2018 More than 20 years in the federal public service 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 35 65 37
2020 11 to 20 years in the federal public service 41 59 34
2019 3 to 10 years in the federal public service 31 69 55
2019 11 to 20 years in the federal public service 39 61 56
2018 3 to 10 years in the federal public service 31 69 38
2018 11 to 20 years in the federal public service 44 56 51

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 30 70 37
2020 11 to 20 years in the federal public service 54 46 34
2019 3 to 10 years in the federal public service 38 62 55
2019 11 to 20 years in the federal public service 34 66 56
2018 3 to 10 years in the federal public service 22 78 38
2018 11 to 20 years in the federal public service 36 64 51

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 32 68 37
2020 11 to 20 years in the federal public service 66 34 34
2019 Less than 3 years in the federal public service 47 53 11
2019 3 to 10 years in the federal public service 48 52 55
2019 11 to 20 years in the federal public service 47 53 56
2019 More than 20 years in the federal public service 49 51 20
2018 3 to 10 years in the federal public service 42 58 38
2018 11 to 20 years in the federal public service 49 51 51

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 24 76 37
2020 11 to 20 years in the federal public service 41 59 34
2019 3 to 10 years in the federal public service 45 55 55
2019 11 to 20 years in the federal public service 44 56 56
2018 3 to 10 years in the federal public service 44 56 38
2018 11 to 20 years in the federal public service 25 75 51

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 38 62 37
2020 11 to 20 years in the federal public service 42 58 34
2019 3 to 10 years in the federal public service 27 73 55
2019 11 to 20 years in the federal public service 38 62 56
2018 3 to 10 years in the federal public service 36 64 38
2018 11 to 20 years in the federal public service 35 65 51

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 41 59 37
2020 11 to 20 years in the federal public service 47 53 34
2019 Less than 3 years in the federal public service 44 56 11
2019 3 to 10 years in the federal public service 53 47 55
2019 11 to 20 years in the federal public service 43 57 56
2019 More than 20 years in the federal public service 49 51 20
2018 Less than 3 years in the federal public service 54 46 13
2018 3 to 10 years in the federal public service 47 53 38
2018 11 to 20 years in the federal public service 48 52 51
2018 More than 20 years in the federal public service 49 51 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 32 68 37
2020 11 to 20 years in the federal public service 50 50 34
2019 3 to 10 years in the federal public service 30 70 55
2019 11 to 20 years in the federal public service 46 54 56
2018 3 to 10 years in the federal public service 38 62 38
2018 11 to 20 years in the federal public service 34 66 51

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 37
2020 11 to 20 years in the federal public service 0 100 34
2019 Less than 3 years in the federal public service 0 100 11
2019 3 to 10 years in the federal public service 0 100 55
2019 11 to 20 years in the federal public service 0 100 56
2019 More than 20 years in the federal public service 0 100 20
2018 3 to 10 years in the federal public service 0 100 38
2018 More than 20 years in the federal public service 0 100 20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 10 90 55
2019 11 to 20 years in the federal public service 12 88 56
2018 3 to 10 years in the federal public service 17 83 38
2018 11 to 20 years in the federal public service 10 90 51

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 16 84 37
2020 11 to 20 years in the federal public service 15 85 34
2019 11 to 20 years in the federal public service 16 84 56
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 10 90 51

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 46 54 37
2020 11 to 20 years in the federal public service 63 37 34
2019 3 to 10 years in the federal public service 44 56 55
2019 11 to 20 years in the federal public service 51 49 56
2018 3 to 10 years in the federal public service 42 58 38
2018 11 to 20 years in the federal public service 51 49 51

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 14 86 37
2020 11 to 20 years in the federal public service 24 76 34
2019 3 to 10 years in the federal public service 19 81 55
2019 11 to 20 years in the federal public service 24 76 56
2018 3 to 10 years in the federal public service 13 87 38
2018 11 to 20 years in the federal public service 18 82 51

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 17 83 34
2019 3 to 10 years in the federal public service 18 82 55
2019 More than 20 years in the federal public service 0 100 20
2018 11 to 20 years in the federal public service 17 83 51

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 51 49 37
2020 11 to 20 years in the federal public service 62 38 34
2019 Less than 3 years in the federal public service 44 56 11
2019 3 to 10 years in the federal public service 67 33 55
2019 11 to 20 years in the federal public service 61 39 56
2019 More than 20 years in the federal public service 58 42 20
2018 Less than 3 years in the federal public service 54 46 13
2018 3 to 10 years in the federal public service 45 55 38
2018 11 to 20 years in the federal public service 59 41 51
2018 More than 20 years in the federal public service 67 33 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 16 84 37
2020 11 to 20 years in the federal public service 36 64 34
2019 3 to 10 years in the federal public service 20 80 55
2019 11 to 20 years in the federal public service 36 64 56
2018 3 to 10 years in the federal public service 26 74 38
2018 11 to 20 years in the federal public service 32 68 51

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 18 82 34
2019 Less than 3 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 20 80 56
2018 11 to 20 years in the federal public service 20 80 51
2018 More than 20 years in the federal public service 27 73 20

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 24 76 34
2019 3 to 10 years in the federal public service 10 90 55
2019 11 to 20 years in the federal public service 16 84 56
2018 3 to 10 years in the federal public service 12 88 38
2018 11 to 20 years in the federal public service 19 81 51

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 21 79 34
2019 11 to 20 years in the federal public service 11 89 56
2018 Less than 3 years in the federal public service 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 55
2018 3 to 10 years in the federal public service 0 100 38
2018 11 to 20 years in the federal public service 12 88 51

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 14 86 37
2019 3 to 10 years in the federal public service 13 87 55
2019 11 to 20 years in the federal public service 16 84 56
2018 3 to 10 years in the federal public service 14 86 38
2018 11 to 20 years in the federal public service 19 81 51

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 20 80 34
2019 3 to 10 years in the federal public service 8 92 55
2019 11 to 20 years in the federal public service 11 89 56
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 18 82 51

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 22 78 37
2020 11 to 20 years in the federal public service 15 85 34
2019 3 to 10 years in the federal public service 29 71 55
2019 11 to 20 years in the federal public service 22 78 56
2018 3 to 10 years in the federal public service 32 68 38
2018 11 to 20 years in the federal public service 24 76 51

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 9 91 55
2018 11 to 20 years in the federal public service 12 88 45
2018 More than 20 years in the federal public service 0 100 19

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 30 70 55
2018 Less than 3 years in the federal public service 59 41 13
2018 3 to 10 years in the federal public service 19 81 38
2018 11 to 20 years in the federal public service 21 79 45
2018 More than 20 years in the federal public service 0 100 19

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 12 88 45

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 14 86 55

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 14 86 55
2018 More than 20 years in the federal public service 28 72 19

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 27 73 55
2018 3 to 10 years in the federal public service 20 80 38
2018 11 to 20 years in the federal public service 19 81 45

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 16 84 55
2018 Less than 3 years in the federal public service 0 100 13

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 13 87 55
2018 11 to 20 years in the federal public service 12 88 45

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 35 65 55
2018 3 to 10 years in the federal public service 29 71 38
2018 11 to 20 years in the federal public service 30 70 45

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 13 87 55
2018 Less than 3 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 16 84 38

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 56 44 55
2018 3 to 10 years in the federal public service 47 53 38
2018 11 to 20 years in the federal public service 58 42 45

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 13
2018 More than 20 years in the federal public service 0 100 19

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 58 42 55
2018 Less than 3 years in the federal public service 41 59 13
2018 3 to 10 years in the federal public service 55 45 38
2018 11 to 20 years in the federal public service 63 37 45
2018 More than 20 years in the federal public service 53 47 19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 45

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 11 10 2 0 35 13 75 5 264
2020 3 to 10 years in the federal public service 22 15 13 5 3 35 8 64 13 510
2020 11 to 20 years in the federal public service 20 15 15 7 6 29 7 56 21 542
2020 More than 20 years in the federal public service 30 18 14 7 3 23 4 66 15 239
2019 Less than 3 years in the federal public service 33 13 10 2 1 31 11 78 4 326
2019 3 to 10 years in the federal public service 21 16 14 8 5 28 9 58 21 480
2019 11 to 20 years in the federal public service 19 16 19 8 8 24 5 50 23 581
2019 More than 20 years in the federal public service 27 19 14 10 4 21 6 62 19 279
2018 Less than 3 years in the federal public service 28 11 12 3 2 35 10 71 8 270
2018 3 to 10 years in the federal public service 18 19 16 7 3 27 9 58 16 433
2018 11 to 20 years in the federal public service 20 18 19 7 7 25 4 54 19 518
2018 More than 20 years in the federal public service 20 22 25 8 5 18 3 52 16 283
2017 Less than 3 years in the federal public service 21 13 10 2 1 45 8 74 5 131
2017 3 to 10 years in the federal public service 15 15 16 7 7 31 8 50 23 367
2017 11 to 20 years in the federal public service 14 20 17 8 7 28 5 51 23 410
2017 More than 20 years in the federal public service 25 18 17 9 8 21 2 56 23 222
2014 Less than 3 years in the federal public service 24 15 11 1 1 37 11 76 4 160
2014 3 to 10 years in the federal public service 24 20 14 6 3 26 7 66 14 518
2014 11 to 20 years in the federal public service 17 20 19 7 8 25 4 53 21 338
2014 More than 20 years in the federal public service 28 24 17 6 4 20 2 66 12 260

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 25 7 2 0 17 0 89 2 264
2020 3 to 10 years in the federal public service 39 30 14 3 2 11 1 79 6 510
2020 11 to 20 years in the federal public service 38 33 13 6 4 5 1 75 10 542
2020 More than 20 years in the federal public service 51 27 11 5 3 2 0 81 8 239
2019 Less than 3 years in the federal public service 56 23 10 2 0 6 3 87 2 324
2019 3 to 10 years in the federal public service 44 26 16 4 3 6 1 76 7 480
2019 11 to 20 years in the federal public service 39 30 13 6 6 5 1 74 12 579
2019 More than 20 years in the federal public service 44 30 13 5 2 5 1 78 8 278
2018 Less than 3 years in the federal public service 53 21 10 4 2 9 2 83 6 270
2018 3 to 10 years in the federal public service 39 31 15 5 2 8 1 76 8 434
2018 11 to 20 years in the federal public service 36 31 18 7 3 5 0 71 10 516
2018 More than 20 years in the federal public service 37 34 16 6 3 4 0 74 9 283
2017 Less than 3 years in the federal public service 43 33 9 2 0 11 3 88 2 129
2017 3 to 10 years in the federal public service 37 33 13 5 4 7 1 76 10 366
2017 11 to 20 years in the federal public service 28 38 17 7 4 6 0 69 12 410
2017 More than 20 years in the federal public service 37 34 14 7 4 4 0 74 12 220
2014 Less than 3 years in the federal public service 50 26 9 1 0 13 1 88 1 160
2014 3 to 10 years in the federal public service 43 31 13 4 2 6 1 79 7 519
2014 11 to 20 years in the federal public service 30 33 19 6 5 7 0 68 12 338
2014 More than 20 years in the federal public service 44 31 13 5 2 5 0 79 7 260

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 508
2020 11 to 20 years in the federal public service 7 93 542
2019 Less than 3 years in the federal public service 3 97 326
2019 3 to 10 years in the federal public service 4 96 480
2019 11 to 20 years in the federal public service 5 95 580
2019 More than 20 years in the federal public service 6 94 278
2018 Less than 3 years in the federal public service 3 97 272
2018 3 to 10 years in the federal public service 5 95 434
2018 11 to 20 years in the federal public service 6 94 518
2018 More than 20 years in the federal public service 4 96 282

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 22
2020 11 to 20 years in the federal public service 29 71 35
2019 Less than 3 years in the federal public service 50 50 10
2019 3 to 10 years in the federal public service 39 61 20
2019 11 to 20 years in the federal public service 42 58 28
2019 More than 20 years in the federal public service 35 65 16
2018 3 to 10 years in the federal public service 28 72 24
2018 11 to 20 years in the federal public service 29 71 32

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 84 16 35
2019 3 to 10 years in the federal public service 69 31 20
2019 11 to 20 years in the federal public service 81 19 28
2018 3 to 10 years in the federal public service 80 20 24

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 28
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 24

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 0 100 35
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 28
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 24
2018 11 to 20 years in the federal public service 0 100 32

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 0 100 35
2019 3 to 10 years in the federal public service 0 100 20
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 32

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 0 100 35
2019 Less than 3 years in the federal public service 0 100 10
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 32

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 13 87 35
2019 More than 20 years in the federal public service 0 100 16

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 29 71 35
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 18 82 32

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 23 77 22
2020 11 to 20 years in the federal public service 29 71 35
2019 11 to 20 years in the federal public service 19 81 28
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 19 81 32

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 23

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 28
2019 More than 20 years in the federal public service 0 100 16

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 23 77 22
2020 11 to 20 years in the federal public service 27 73 35
2019 11 to 20 years in the federal public service 19 81 28
2019 More than 20 years in the federal public service 46 54 16
2018 3 to 10 years in the federal public service 22 78 23
2018 11 to 20 years in the federal public service 15 85 32

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 55 45 22
2020 11 to 20 years in the federal public service 38 62 35
2019 3 to 10 years in the federal public service 51 49 20
2019 11 to 20 years in the federal public service 48 52 28
2018 3 to 10 years in the federal public service 49 51 23
2018 11 to 20 years in the federal public service 54 46 32

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 35
2019 11 to 20 years in the federal public service 0 100 28
2018 3 to 10 years in the federal public service 0 100 23
2018 11 to 20 years in the federal public service 0 100 32

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 35
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 20
2018 3 to 10 years in the federal public service 0 100 23
2018 11 to 20 years in the federal public service 0 100 32

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 16

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 21 79 35
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 19 81 32

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 0 100 35
2019 3 to 10 years in the federal public service 0 100 20
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 32

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 15 85 35
2019 11 to 20 years in the federal public service 16 84 28
2018 11 to 20 years in the federal public service 17 83 32

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 0 100 35
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 28
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 23
2018 11 to 20 years in the federal public service 0 100 32

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 18 82 35
2019 Less than 3 years in the federal public service 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 45 55 22
2020 11 to 20 years in the federal public service 34 66 35
2019 11 to 20 years in the federal public service 51 49 28
2019 More than 20 years in the federal public service 44 56 16
2018 3 to 10 years in the federal public service 55 45 24
2018 11 to 20 years in the federal public service 50 50 32

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 29 71 35
2019 Less than 3 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 25 75 28
2018 11 to 20 years in the federal public service 27 73 32

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 27 73 32

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 18 82 35
2019 Less than 3 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 20 80 28
2018 11 to 20 years in the federal public service 27 73 32

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2020 11 to 20 years in the federal public service 18 82 35
2019 3 to 10 years in the federal public service 0 100 20
2019 11 to 20 years in the federal public service 0 100 28
2018 3 to 10 years in the federal public service 0 100 24

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2019 3 to 10 years in the federal public service 0 100 20
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 24
2018 11 to 20 years in the federal public service 15 85 32

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 20
2018 11 to 20 years in the federal public service 19 81 32

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 15 85 35
2019 Less than 3 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 19 81 32

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 22
2020 11 to 20 years in the federal public service 37 63 35
2019 3 to 10 years in the federal public service 66 34 20
2019 11 to 20 years in the federal public service 33 67 28
2018 3 to 10 years in the federal public service 38 62 24
2018 11 to 20 years in the federal public service 23 77 32

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 19

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 27 73 22
2019 3 to 10 years in the federal public service 32 68 19

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 19

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 19
2019 More than 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 24

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 0 100 27

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 19
2019 More than 20 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 23 77 27

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 24 76 24
2018 11 to 20 years in the federal public service 24 76 27

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 23 77 22

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 36 64 22
2019 More than 20 years in the federal public service 38 62 14
2018 3 to 10 years in the federal public service 26 74 24
2018 11 to 20 years in the federal public service 27 73 27

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 55 45 22
2019 3 to 10 years in the federal public service 36 64 19
2018 3 to 10 years in the federal public service 47 53 24
2018 11 to 20 years in the federal public service 54 46 27

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2019 3 to 10 years in the federal public service 0 100 19
2019 More than 20 years in the federal public service 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 64 36 22
2019 3 to 10 years in the federal public service 62 38 19
2018 3 to 10 years in the federal public service 59 41 24
2018 11 to 20 years in the federal public service 67 33 27

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 22
2018 3 to 10 years in the federal public service 0 100 24
2018 11 to 20 years in the federal public service 0 100 27

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 12 11 1 0 37 11 76 3 264
2020 3 to 10 years in the federal public service 23 15 13 3 1 38 7 69 7 510
2020 11 to 20 years in the federal public service 22 16 14 4 3 36 4 64 12 541
2020 More than 20 years in the federal public service 33 15 16 4 1 27 4 68 8 236
2019 Less than 3 years in the federal public service 33 12 9 2 1 33 9 79 5 323
2019 3 to 10 years in the federal public service 23 13 15 3 2 34 9 63 10 480
2019 11 to 20 years in the federal public service 22 15 22 4 2 29 6 56 10 582
2019 More than 20 years in the federal public service 28 15 20 5 2 24 6 62 10 278
2018 Less than 3 years in the federal public service 29 10 11 0 1 39 10 76 3 269
2018 3 to 10 years in the federal public service 22 15 18 3 1 32 8 62 7 434
2018 11 to 20 years in the federal public service 21 16 20 4 4 31 3 57 12 515
2018 More than 20 years in the federal public service 22 20 27 4 2 22 2 56 9 281
2017 Less than 3 years in the federal public service 24 10 12 0 2 45 8 71 3 131
2017 3 to 10 years in the federal public service 17 16 15 2 2 38 10 63 8 367
2017 11 to 20 years in the federal public service 17 18 18 3 2 36 5 60 8 408
2017 More than 20 years in the federal public service 26 19 17 4 5 27 3 63 13 221
2014 Less than 3 years in the federal public service 28 9 7 0 1 39 14 81 3 160
2014 3 to 10 years in the federal public service 26 17 14 3 1 32 7 70 7 519
2014 11 to 20 years in the federal public service 19 17 21 3 2 32 6 57 9 339
2014 More than 20 years in the federal public service 30 18 16 3 1 29 4 72 5 261

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 27 8 2 0 12 1 89 2 263
2020 3 to 10 years in the federal public service 40 31 12 2 2 12 1 82 5 510
2020 11 to 20 years in the federal public service 42 30 14 3 3 7 1 78 7 543
2020 More than 20 years in the federal public service 55 23 11 3 2 4 2 83 5 238
2019 Less than 3 years in the federal public service 58 23 8 2 1 7 2 89 3 325
2019 3 to 10 years in the federal public service 49 24 12 3 1 10 1 82 5 478
2019 11 to 20 years in the federal public service 45 27 14 4 2 6 1 78 7 581
2019 More than 20 years in the federal public service 46 26 13 5 2 7 0 78 8 278
2018 Less than 3 years in the federal public service 56 21 7 1 1 12 1 89 2 271
2018 3 to 10 years in the federal public service 42 31 12 3 1 9 1 82 5 434
2018 11 to 20 years in the federal public service 38 30 17 5 3 7 0 74 8 516
2018 More than 20 years in the federal public service 39 30 19 4 2 6 0 73 6 283
2017 Less than 3 years in the federal public service 55 25 8 1 1 11 1 90 2 132
2017 3 to 10 years in the federal public service 41 33 11 2 2 9 2 83 5 367
2017 11 to 20 years in the federal public service 35 37 14 2 2 9 1 80 4 410
2017 More than 20 years in the federal public service 42 28 16 4 3 6 0 75 7 222
2014 Less than 3 years in the federal public service 49 24 4 0 1 19 4 94 2 160
2014 3 to 10 years in the federal public service 42 31 11 3 1 11 1 83 5 519
2014 11 to 20 years in the federal public service 32 34 15 4 3 11 2 76 7 338
2014 More than 20 years in the federal public service 47 26 15 2 0 10 0 81 2 260

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 264
2020 3 to 10 years in the federal public service 4 96 508
2020 11 to 20 years in the federal public service 9 91 543
2020 More than 20 years in the federal public service 6 94 238

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 264
2020 3 to 10 years in the federal public service 7 93 508
2020 11 to 20 years in the federal public service 12 88 542
2020 More than 20 years in the federal public service 8 92 239
2019 Less than 3 years in the federal public service 6 94 326
2019 3 to 10 years in the federal public service 11 89 480
2019 11 to 20 years in the federal public service 12 88 581
2019 More than 20 years in the federal public service 11 89 277
2017 Less than 3 years in the federal public service 12 88 132
2017 3 to 10 years in the federal public service 15 85 366
2017 11 to 20 years in the federal public service 15 85 410
2017 More than 20 years in the federal public service 14 86 222
2014 Less than 3 years in the federal public service 7 93 160
2014 3 to 10 years in the federal public service 11 89 519
2014 11 to 20 years in the federal public service 12 88 337
2014 More than 20 years in the federal public service 15 85 259

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 59 41 17
2020 3 to 10 years in the federal public service 61 39 38
2020 11 to 20 years in the federal public service 57 43 63
2020 More than 20 years in the federal public service 60 40 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 76 24 17
2020 3 to 10 years in the federal public service 82 18 38
2020 11 to 20 years in the federal public service 91 9 62
2020 More than 20 years in the federal public service 77 23 18
2019 Less than 3 years in the federal public service 84 16 23
2019 3 to 10 years in the federal public service 86 14 57
2019 11 to 20 years in the federal public service 83 17 70
2019 More than 20 years in the federal public service 83 17 30
2017 Less than 3 years in the federal public service 63 38 16
2017 3 to 10 years in the federal public service 66 34 56
2017 11 to 20 years in the federal public service 80 20 61
2017 More than 20 years in the federal public service 75 25 31
2014 Less than 3 years in the federal public service 84 16 11
2014 3 to 10 years in the federal public service 74 26 59
2014 11 to 20 years in the federal public service 85 15 39
2014 More than 20 years in the federal public service 80 20 37

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 15 0 8 0 8 0 92 8 13
2020 3 to 10 years in the federal public service 58 32 3 6 0 0 0 90 6 31
2020 11 to 20 years in the federal public service 45 40 7 7 0 0 0 85 7 56
2020 More than 20 years in the federal public service 44 41 0 7 7 0 0 85 15 14
2019 Less than 3 years in the federal public service 34 55 5 5 0 0 0 90 5 18
2019 3 to 10 years in the federal public service 53 32 4 5 4 0 2 88 9 49
2019 11 to 20 years in the federal public service 43 38 6 13 0 0 0 81 13 57
2019 More than 20 years in the federal public service 56 29 0 16 0 0 0 84 16 25
2017 Less than 3 years in the federal public service 50 40 0 10 0 0 0 90 10 10
2017 3 to 10 years in the federal public service 59 38 3 0 0 0 0 97 0 37
2017 11 to 20 years in the federal public service 55 23 4 8 8 0 2 79 17 49
2017 More than 20 years in the federal public service 47 35 4 9 4 0 0 82 13 23
2014 3 to 10 years in the federal public service 47 34 12 4 2 0 0 81 6 44
2014 11 to 20 years in the federal public service 60 20 0 20 0 0 0 80 20 33
2014 More than 20 years in the federal public service 57 40 3 0 0 0 0 97 0 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 5 3 0 1 3 91 4 265
2020 3 to 10 years in the federal public service 65 21 5 3 1 3 3 91 4 510
2020 11 to 20 years in the federal public service 60 25 7 1 3 2 2 89 4 542
2020 More than 20 years in the federal public service 63 23 5 4 1 3 2 90 5 239
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 28 8 7 2 4 0 83 9 265
2020 3 to 10 years in the federal public service 44 31 11 8 3 2 0 77 11 509
2020 11 to 20 years in the federal public service 46 31 10 8 4 2 0 79 12 539
2020 More than 20 years in the federal public service 51 29 7 8 2 3 0 82 10 238

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 34 4 6 2 0 0 88 8 265
2020 3 to 10 years in the federal public service 46 35 9 8 2 0 0 81 10 510
2020 11 to 20 years in the federal public service 53 35 6 5 1 0 0 88 6 543
2020 More than 20 years in the federal public service 57 31 4 7 1 0 0 88 8 239

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 32 5 3 3 0 0 88 6 264
2020 3 to 10 years in the federal public service 45 33 10 8 3 0 0 79 11 507
2020 11 to 20 years in the federal public service 57 29 7 5 3 0 0 85 8 542
2020 More than 20 years in the federal public service 58 29 5 7 2 0 0 87 8 238

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 29 13 6 2 1 1 79 8 264
2020 3 to 10 years in the federal public service 43 33 13 7 3 1 1 76 10 508
2020 11 to 20 years in the federal public service 47 33 12 5 2 0 1 81 6 542
2020 More than 20 years in the federal public service 55 27 7 7 2 0 1 84 9 234

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 23 5 3 2 0 2 90 4 265
2020 3 to 10 years in the federal public service 51 31 9 5 2 1 1 84 7 509
2020 11 to 20 years in the federal public service 58 31 6 3 1 1 1 90 4 543
2020 More than 20 years in the federal public service 60 26 7 4 1 0 2 88 5 239

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 9 3 1 0 3 2 97 1 265
2020 3 to 10 years in the federal public service 77 11 2 1 0 7 2 97 1 508
2020 11 to 20 years in the federal public service 76 11 3 0 1 6 3 95 1 543
2020 More than 20 years in the federal public service 76 16 2 0 1 4 1 97 1 238

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 23 6 4 1 1 0 89 5 265
2020 3 to 10 years in the federal public service 61 27 7 3 1 1 0 89 4 510
2020 11 to 20 years in the federal public service 66 25 6 1 1 1 0 92 2 536
2020 More than 20 years in the federal public service 71 22 2 3 1 1 0 95 4 239

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 25 5 3 2 0 0 89 5 264
2020 3 to 10 years in the federal public service 64 23 4 6 2 1 0 88 8 507
2020 11 to 20 years in the federal public service 65 21 7 3 3 0 0 87 6 540
2020 More than 20 years in the federal public service 63 23 6 4 3 1 1 88 6 236

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 25 5 3 5 0 1 88 7 265
2020 3 to 10 years in the federal public service 51 29 7 9 4 0 0 80 13 510
2020 11 to 20 years in the federal public service 58 25 6 7 3 0 0 84 10 540
2020 More than 20 years in the federal public service 62 25 3 6 3 0 0 88 9 237

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 95 5 226
2020 More than 20 years in the federal public service 96 4 90

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 17 35 20 19 8 1 1 52 28 216
2020 More than 20 years in the federal public service 35 32 8 17 8 0 0 67 24 87

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 8 3 1 3 0 88 4 265
2020 3 to 10 years in the federal public service 49 36 9 4 1 1 0 86 5 505
2020 11 to 20 years in the federal public service 52 34 8 4 1 1 0 87 5 542
2020 More than 20 years in the federal public service 57 30 7 3 1 1 0 88 5 239
2019 Less than 3 years in the federal public service 44 33 12 5 1 4 1 81 7 326
2019 3 to 10 years in the federal public service 41 40 11 5 2 1 0 82 7 480
2019 11 to 20 years in the federal public service 39 39 12 5 3 2 0 80 8 581
2019 More than 20 years in the federal public service 45 35 12 5 0 3 0 82 5 276
2018 Less than 3 years in the federal public service 45 32 11 4 0 7 0 83 4 270
2018 3 to 10 years in the federal public service 44 38 9 4 1 3 0 85 6 433
2018 11 to 20 years in the federal public service 40 38 14 3 2 2 0 81 5 518
2018 More than 20 years in the federal public service 39 44 10 5 1 1 0 84 6 282
2017 Less than 3 years in the federal public service 42 34 12 4 2 5 0 81 6 132
2017 3 to 10 years in the federal public service 39 39 13 5 2 1 0 79 7 367
2017 11 to 20 years in the federal public service 33 41 15 6 2 3 0 77 8 409
2017 More than 20 years in the federal public service 33 41 15 6 1 3 0 76 8 222

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 29 6 11 4 1 0 79 15 264
2020 3 to 10 years in the federal public service 51 26 9 9 4 1 0 78 13 508
2020 11 to 20 years in the federal public service 51 26 9 8 6 0 0 77 14 540
2020 More than 20 years in the federal public service 50 26 8 8 6 1 0 78 14 238

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 22 5 2 1 2 0 92 3 263
2020 3 to 10 years in the federal public service 66 20 7 3 1 3 0 88 4 510
2020 11 to 20 years in the federal public service 60 21 11 2 3 2 1 83 6 541
2020 More than 20 years in the federal public service 60 25 6 3 3 2 1 87 6 236

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 28 11 3 1 1 0 84 4 265
2020 3 to 10 years in the federal public service 44 35 11 4 3 2 0 81 8 508
2020 11 to 20 years in the federal public service 42 32 14 7 5 1 0 74 11 542
2020 More than 20 years in the federal public service 47 31 10 9 2 0 0 79 12 239
2019 Less than 3 years in the federal public service 55 29 9 4 1 2 0 86 5 325
2019 3 to 10 years in the federal public service 38 38 13 6 4 1 0 77 10 480
2019 11 to 20 years in the federal public service 31 38 15 11 4 1 0 70 15 580
2019 More than 20 years in the federal public service 35 42 10 9 2 2 0 78 12 277
2018 Less than 3 years in the federal public service 52 30 11 3 1 3 0 84 5 270
2018 3 to 10 years in the federal public service 36 42 12 6 2 2 0 79 9 434
2018 11 to 20 years in the federal public service 33 34 17 9 4 2 0 69 14 519
2018 More than 20 years in the federal public service 33 42 14 8 3 1 0 75 11 284
2017 Less than 3 years in the federal public service 50 34 6 5 1 4 0 87 6 132
2017 3 to 10 years in the federal public service 30 45 12 7 5 1 0 76 12 366
2017 11 to 20 years in the federal public service 22 45 16 10 6 2 0 67 16 409
2017 More than 20 years in the federal public service 27 40 17 8 6 1 0 68 15 222

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 32 49 7 8 2 0 1 83 11 226
2020 More than 20 years in the federal public service 44 46 5 5 0 0 0 90 5 90
2019 11 to 20 years in the federal public service 33 46 9 7 3 0 2 81 10 223
2019 More than 20 years in the federal public service 34 44 13 4 2 2 1 80 6 110

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 30 20 11 6 0 1 62 17 264
2020 3 to 10 years in the federal public service 27 34 21 12 7 0 0 60 19 510
2020 11 to 20 years in the federal public service 22 34 23 11 10 0 0 56 21 542
2020 More than 20 years in the federal public service 25 29 22 13 9 0 1 55 23 239

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 27 14 5 3 0 0 78 8 264
2020 3 to 10 years in the federal public service 39 29 13 10 8 0 1 68 18 509
2020 11 to 20 years in the federal public service 43 27 15 7 8 0 0 71 15 542
2020 More than 20 years in the federal public service 50 23 13 9 4 0 0 73 14 239
2019 Less than 3 years in the federal public service 41 30 15 9 3 0 2 73 12 326
2019 3 to 10 years in the federal public service 21 29 23 9 18 0 0 50 27 479
2019 11 to 20 years in the federal public service 28 29 19 12 13 0 0 56 24 581
2019 More than 20 years in the federal public service 35 25 18 12 9 0 0 61 21 276
2018 Less than 3 years in the federal public service 45 33 12 5 3 1 1 79 8 271
2018 3 to 10 years in the federal public service 32 32 17 8 11 0 1 64 19 433
2018 11 to 20 years in the federal public service 35 28 20 9 6 0 1 64 15 516
2018 More than 20 years in the federal public service 46 28 13 9 3 0 0 74 12 283
2017 Less than 3 years in the federal public service 47 31 15 4 3 0 0 78 7 132
2017 3 to 10 years in the federal public service 40 31 15 6 7 0 2 72 13 367
2017 11 to 20 years in the federal public service 48 28 13 4 6 0 1 76 11 409
2017 More than 20 years in the federal public service 53 28 9 5 3 0 1 83 8 221

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 27 20 7 4 0 0 69 11 264
2020 3 to 10 years in the federal public service 26 31 24 11 8 0 0 57 19 508
2020 11 to 20 years in the federal public service 23 29 25 13 9 0 0 52 23 541
2020 More than 20 years in the federal public service 30 25 20 16 8 0 0 56 24 239
2019 Less than 3 years in the federal public service 44 32 16 6 1 1 0 77 8 325
2019 3 to 10 years in the federal public service 24 34 22 12 7 0 0 58 19 478
2019 11 to 20 years in the federal public service 21 33 22 15 8 0 1 55 23 578
2019 More than 20 years in the federal public service 25 33 23 12 6 0 0 58 19 279
2018 Less than 3 years in the federal public service 37 36 22 3 2 0 0 73 5 271
2018 3 to 10 years in the federal public service 23 31 28 12 5 0 0 54 17 434
2018 11 to 20 years in the federal public service 19 32 26 14 8 0 1 51 23 516
2018 More than 20 years in the federal public service 20 34 27 11 8 0 0 54 18 283
2017 Less than 3 years in the federal public service 35 41 20 2 2 0 0 76 5 132
2017 3 to 10 years in the federal public service 19 38 25 12 5 0 1 58 17 366
2017 11 to 20 years in the federal public service 21 36 25 11 7 0 1 57 18 410
2017 More than 20 years in the federal public service 22 31 26 13 6 0 1 54 20 222

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 22 13 3 2 1 1 82 5 263
2020 3 to 10 years in the federal public service 44 31 14 6 4 0 1 76 10 508
2020 11 to 20 years in the federal public service 37 31 18 8 5 0 1 69 13 537
2020 More than 20 years in the federal public service 35 29 19 12 4 0 1 65 16 238
2019 Less than 3 years in the federal public service 63 24 11 1 1 1 0 88 2 325
2019 3 to 10 years in the federal public service 42 31 15 6 5 0 1 73 11 474
2019 11 to 20 years in the federal public service 34 32 21 8 4 0 1 67 12 573
2019 More than 20 years in the federal public service 34 33 22 8 2 0 2 68 10 278
2018 Less than 3 years in the federal public service 56 28 12 2 2 0 0 84 4 271
2018 3 to 10 years in the federal public service 40 32 17 6 4 0 0 73 10 432
2018 11 to 20 years in the federal public service 33 31 21 10 4 0 1 65 14 511
2018 More than 20 years in the federal public service 27 36 22 10 3 0 2 65 13 282
2017 Less than 3 years in the federal public service 57 31 5 4 1 0 2 90 5 132
2017 3 to 10 years in the federal public service 38 36 16 7 2 0 1 74 10 367
2017 11 to 20 years in the federal public service 32 36 19 8 3 0 2 69 11 410
2017 More than 20 years in the federal public service 31 34 18 11 4 0 2 67 15 220

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 21 22 9 8 1 0 61 17 263
2020 3 to 10 years in the federal public service 23 28 23 13 11 0 1 52 25 508
2020 11 to 20 years in the federal public service 21 25 25 16 13 0 1 46 29 538
2020 More than 20 years in the federal public service 25 25 22 16 10 0 0 51 27 236
2019 Less than 3 years in the federal public service 37 26 19 11 6 1 0 64 18 326
2019 3 to 10 years in the federal public service 18 29 24 16 13 0 0 48 28 474
2019 11 to 20 years in the federal public service 17 24 25 19 14 0 1 41 34 578
2019 More than 20 years in the federal public service 18 26 25 17 13 0 0 45 30 277
2018 Less than 3 years in the federal public service 38 28 22 10 2 0 0 66 12 269
2018 3 to 10 years in the federal public service 18 27 29 15 10 0 0 46 25 434
2018 11 to 20 years in the federal public service 18 29 25 16 11 0 1 47 28 512
2018 More than 20 years in the federal public service 17 25 30 20 8 0 1 42 28 280
2017 Less than 3 years in the federal public service 36 37 18 5 4 1 0 73 8 132
2017 3 to 10 years in the federal public service 15 34 24 17 9 0 0 49 26 366
2017 11 to 20 years in the federal public service 17 28 26 18 9 0 1 46 27 409
2017 More than 20 years in the federal public service 20 27 27 14 9 0 2 49 23 222

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 20 7 2 2 0 1 89 4 260
2020 3 to 10 years in the federal public service 60 22 10 4 3 0 1 83 6 510
2020 11 to 20 years in the federal public service 51 23 12 7 4 0 2 76 11 538
2020 More than 20 years in the federal public service 50 23 14 7 2 0 4 76 9 236
2019 Less than 3 years in the federal public service 77 17 4 0 0 1 1 95 0 325
2019 3 to 10 years in the federal public service 60 25 7 3 1 0 4 89 4 479
2019 11 to 20 years in the federal public service 55 25 10 4 3 0 3 82 7 578
2019 More than 20 years in the federal public service 55 19 11 8 1 0 6 80 9 273
2018 Less than 3 years in the federal public service 73 18 5 2 0 0 1 92 3 271
2018 3 to 10 years in the federal public service 61 27 8 3 0 0 1 89 3 431
2018 11 to 20 years in the federal public service 56 22 12 5 2 0 3 81 7 517
2018 More than 20 years in the federal public service 52 24 11 4 3 0 6 81 7 282
2017 Less than 3 years in the federal public service 69 21 3 1 0 0 6 96 1 132
2017 3 to 10 years in the federal public service 56 28 9 1 2 0 3 87 3 367
2017 11 to 20 years in the federal public service 54 25 11 2 1 0 6 85 3 409
2017 More than 20 years in the federal public service 47 28 11 4 2 1 6 82 6 222

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 27 16 7 5 0 0 73 12 264
2020 3 to 10 years in the federal public service 39 30 18 7 5 0 0 69 12 510
2020 11 to 20 years in the federal public service 30 26 22 12 9 0 0 56 22 539
2020 More than 20 years in the federal public service 39 26 18 12 5 0 0 65 17 239
2019 Less than 3 years in the federal public service 62 22 9 4 2 1 0 84 7 325
2019 3 to 10 years in the federal public service 47 31 14 5 3 0 0 78 8 477
2019 11 to 20 years in the federal public service 34 33 16 10 6 0 0 68 16 578
2019 More than 20 years in the federal public service 45 30 14 7 3 0 0 75 10 278
2018 Less than 3 years in the federal public service 60 25 8 4 2 0 0 85 6 271
2018 3 to 10 years in the federal public service 42 33 16 5 3 0 0 75 9 431
2018 11 to 20 years in the federal public service 37 28 21 9 5 0 1 65 14 514
2018 More than 20 years in the federal public service 40 33 16 6 5 0 1 74 10 283
2017 Less than 3 years in the federal public service 50 31 15 2 2 1 0 81 4 131
2017 3 to 10 years in the federal public service 37 37 13 7 5 0 0 74 12 365
2017 11 to 20 years in the federal public service 34 34 18 9 5 0 0 68 14 410
2017 More than 20 years in the federal public service 33 38 19 8 2 0 0 71 10 222

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 15 11 6 3 0 11 77 11 264
2020 3 to 10 years in the federal public service 45 19 16 7 5 0 8 70 13 510
2020 11 to 20 years in the federal public service 27 22 19 15 13 0 3 51 29 543
2020 More than 20 years in the federal public service 36 28 12 10 8 0 6 68 19 239

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 29 13 6 3 0 0 79 9 264
2020 3 to 10 years in the federal public service 40 31 18 7 4 0 1 71 11 507
2020 11 to 20 years in the federal public service 34 36 16 8 5 1 0 70 14 541
2020 More than 20 years in the federal public service 37 32 20 8 3 0 0 70 11 239
2019 Less than 3 years in the federal public service 52 29 11 5 2 1 1 82 7 326
2019 3 to 10 years in the federal public service 33 34 21 7 4 0 0 68 11 478
2019 11 to 20 years in the federal public service 32 40 17 6 5 0 0 72 11 580
2019 More than 20 years in the federal public service 38 33 20 5 5 0 0 71 9 278
2018 Less than 3 years in the federal public service 52 33 11 2 1 0 0 86 3 270
2018 3 to 10 years in the federal public service 28 41 19 10 2 0 0 69 11 435
2018 11 to 20 years in the federal public service 29 34 23 7 5 1 1 65 12 515
2018 More than 20 years in the federal public service 31 33 23 11 2 0 0 63 14 284
2017 Less than 3 years in the federal public service 48 36 11 2 2 1 0 85 4 131
2017 3 to 10 years in the federal public service 30 40 18 8 4 0 1 70 12 366
2017 11 to 20 years in the federal public service 29 36 19 11 3 0 1 66 15 410
2017 More than 20 years in the federal public service 32 32 19 11 5 0 1 65 16 222

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 34 16 8 3 0 0 72 11 262
2020 3 to 10 years in the federal public service 31 31 21 12 5 0 0 62 17 509
2020 11 to 20 years in the federal public service 29 34 20 12 5 0 0 63 17 543
2020 More than 20 years in the federal public service 28 35 22 8 5 0 0 64 14 239
2019 Less than 3 years in the federal public service 43 35 14 5 1 1 1 79 7 326
2019 3 to 10 years in the federal public service 24 35 24 12 6 0 0 59 17 478
2019 11 to 20 years in the federal public service 20 39 24 12 5 0 0 59 17 580
2019 More than 20 years in the federal public service 24 37 25 8 6 0 1 61 14 278
2018 Less than 3 years in the federal public service 43 36 13 6 2 0 0 79 8 270
2018 3 to 10 years in the federal public service 24 37 23 12 4 0 0 61 16 434
2018 11 to 20 years in the federal public service 21 38 21 13 7 1 0 60 20 515
2018 More than 20 years in the federal public service 22 34 29 11 4 0 0 55 15 282
2017 Less than 3 years in the federal public service 42 38 13 5 0 1 0 81 5 130
2017 3 to 10 years in the federal public service 22 34 26 12 6 0 0 56 18 367
2017 11 to 20 years in the federal public service 17 40 25 10 6 0 1 58 16 410
2017 More than 20 years in the federal public service 22 36 23 11 7 0 1 59 18 222

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 31 17 10 4 0 0 70 13 263
2020 3 to 10 years in the federal public service 34 31 17 11 6 0 1 66 17 509
2020 11 to 20 years in the federal public service 34 31 20 9 5 0 0 65 15 542
2020 More than 20 years in the federal public service 34 29 19 11 5 0 0 64 17 238
2019 Less than 3 years in the federal public service 39 31 19 9 2 0 0 70 11 326
2019 3 to 10 years in the federal public service 29 31 22 11 7 0 0 60 18 480
2019 11 to 20 years in the federal public service 28 34 20 11 7 0 0 63 17 578
2019 More than 20 years in the federal public service 33 32 19 12 4 0 0 65 16 278
2018 Less than 3 years in the federal public service 42 30 21 6 1 0 0 72 7 268
2018 3 to 10 years in the federal public service 27 33 22 13 5 0 0 60 18 433
2018 11 to 20 years in the federal public service 26 36 20 11 6 0 0 62 17 515
2018 More than 20 years in the federal public service 26 34 24 12 4 1 0 61 15 284
2017 Less than 3 years in the federal public service 37 40 18 4 2 1 0 77 5 131
2017 3 to 10 years in the federal public service 26 34 18 16 6 0 0 60 22 367
2017 11 to 20 years in the federal public service 24 32 24 13 6 0 1 57 19 410
2017 More than 20 years in the federal public service 27 35 19 12 6 0 0 62 19 222

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 23 9 5 3 0 0 83 7 264
2020 3 to 10 years in the federal public service 49 27 13 7 3 0 1 77 10 508
2020 11 to 20 years in the federal public service 50 25 14 6 5 0 0 76 11 538
2020 More than 20 years in the federal public service 51 26 11 8 4 0 0 76 12 236
2019 Less than 3 years in the federal public service 63 21 7 6 2 1 0 84 9 326
2019 3 to 10 years in the federal public service 46 29 12 7 6 0 0 75 13 480
2019 11 to 20 years in the federal public service 45 28 13 8 5 0 1 73 14 579
2019 More than 20 years in the federal public service 50 25 13 7 4 0 1 76 11 275

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 28 20 13 6 0 0 61 19 264
2020 3 to 10 years in the federal public service 29 36 20 9 5 0 0 65 14 509
2020 11 to 20 years in the federal public service 25 33 22 12 8 0 0 58 20 543
2020 More than 20 years in the federal public service 29 30 25 12 5 0 0 58 16 239

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 37 19 8 1 0 0 72 9 264
2020 3 to 10 years in the federal public service 41 32 18 7 2 0 0 73 9 508
2020 11 to 20 years in the federal public service 32 35 18 10 5 0 0 68 15 542
2020 More than 20 years in the federal public service 35 31 19 12 4 0 0 65 16 239
2019 Less than 3 years in the federal public service 45 32 15 6 1 0 1 78 7 323
2019 3 to 10 years in the federal public service 40 33 18 6 2 0 0 73 8 478
2019 11 to 20 years in the federal public service 34 35 17 10 3 0 1 70 13 577
2019 More than 20 years in the federal public service 36 32 17 11 3 0 1 69 14 275
2018 Less than 3 years in the federal public service 36 37 17 8 2 0 0 73 9 267
2018 3 to 10 years in the federal public service 35 33 21 7 3 0 0 68 11 433
2018 11 to 20 years in the federal public service 28 35 21 11 4 0 1 64 16 513
2018 More than 20 years in the federal public service 28 35 26 8 2 1 0 64 10 280
2017 Less than 3 years in the federal public service 31 41 21 6 0 1 0 72 6 131
2017 3 to 10 years in the federal public service 31 37 18 9 4 0 1 68 13 365
2017 11 to 20 years in the federal public service 28 38 20 9 3 1 1 67 13 410
2017 More than 20 years in the federal public service 25 41 19 9 5 0 1 67 14 221

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 22 12 3 4 0 0 80 8 263
2020 3 to 10 years in the federal public service 47 31 14 4 3 0 1 78 7 506
2020 11 to 20 years in the federal public service 49 24 15 7 4 0 1 74 11 537
2020 More than 20 years in the federal public service 48 31 13 5 3 0 0 79 8 236
2019 Less than 3 years in the federal public service 72 19 6 2 1 0 0 92 3 323
2019 3 to 10 years in the federal public service 57 21 11 6 5 0 1 78 11 478
2019 11 to 20 years in the federal public service 50 21 14 7 6 0 1 72 14 577
2019 More than 20 years in the federal public service 58 19 10 8 3 0 1 77 12 275
2018 Less than 3 years in the federal public service 73 17 6 3 1 0 0 90 3 269
2018 3 to 10 years in the federal public service 50 20 14 8 5 0 1 72 14 433
2018 11 to 20 years in the federal public service 51 21 12 9 5 0 1 73 15 511
2018 More than 20 years in the federal public service 56 20 11 7 5 0 1 77 12 280
2017 Less than 3 years in the federal public service 64 23 9 3 1 0 0 87 4 132
2017 3 to 10 years in the federal public service 49 23 16 5 6 0 1 73 11 367
2017 11 to 20 years in the federal public service 43 22 16 9 9 0 0 66 18 410
2017 More than 20 years in the federal public service 47 21 14 12 4 0 1 69 17 222

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 35 16 7 3 0 0 74 10 263
2020 3 to 10 years in the federal public service 37 36 16 8 3 0 0 72 12 507
2020 11 to 20 years in the federal public service 34 32 19 9 5 0 0 66 14 531
2020 More than 20 years in the federal public service 31 35 22 8 5 0 0 65 13 239

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 10 2 0 0 0 3 98 0 263
2020 3 to 10 years in the federal public service 79 11 4 1 1 0 5 95 1 509
2020 11 to 20 years in the federal public service 75 10 5 3 2 1 3 90 5 534
2020 More than 20 years in the federal public service 71 19 3 2 1 0 4 94 3 239
2019 Less than 3 years in the federal public service 87 7 2 1 1 0 3 97 1 324
2019 3 to 10 years in the federal public service 81 8 3 1 2 0 5 94 3 474
2019 11 to 20 years in the federal public service 77 9 4 2 2 0 6 92 4 578
2019 More than 20 years in the federal public service 76 9 5 1 1 0 8 93 2 279
2018 Less than 3 years in the federal public service 88 7 1 1 0 0 2 97 2 270
2018 3 to 10 years in the federal public service 76 10 7 2 2 1 3 89 4 434
2018 11 to 20 years in the federal public service 75 11 4 2 2 0 5 91 4 513
2018 More than 20 years in the federal public service 72 12 7 3 2 0 3 87 5 281

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 5 0 1 0 0 2 98 1 264
2020 3 to 10 years in the federal public service 84 8 3 1 1 1 2 94 2 508
2020 11 to 20 years in the federal public service 80 7 5 1 3 1 3 90 5 539
2020 More than 20 years in the federal public service 86 6 2 1 2 0 3 95 3 236
2019 Less than 3 years in the federal public service 86 8 4 1 0 0 0 95 1 326
2019 3 to 10 years in the federal public service 77 10 6 3 2 0 1 89 5 477
2019 11 to 20 years in the federal public service 76 10 6 3 2 0 3 89 5 580
2019 More than 20 years in the federal public service 79 12 4 1 1 0 2 93 3 278
2018 Less than 3 years in the federal public service 88 8 2 1 0 0 1 97 1 269
2018 3 to 10 years in the federal public service 80 10 4 2 1 0 3 92 4 432
2018 11 to 20 years in the federal public service 74 12 5 2 3 0 3 89 6 514
2018 More than 20 years in the federal public service 75 17 5 1 2 0 1 93 2 283
2017 Less than 3 years in the federal public service 89 5 1 1 1 1 3 98 2 131
2017 3 to 10 years in the federal public service 81 9 4 2 2 1 1 92 4 366
2017 11 to 20 years in the federal public service 77 12 3 3 2 0 3 91 6 410
2017 More than 20 years in the federal public service 72 12 6 3 4 0 2 86 7 222

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 11 6 1 0 1 1 93 1 264
2020 3 to 10 years in the federal public service 75 19 4 1 0 0 1 94 2 508
2020 11 to 20 years in the federal public service 71 18 6 1 3 0 2 90 4 537
2020 More than 20 years in the federal public service 75 17 5 2 0 0 1 93 2 236
2019 Less than 3 years in the federal public service 80 15 4 1 0 0 0 95 1 326
2019 3 to 10 years in the federal public service 61 27 8 2 1 0 1 88 3 478
2019 11 to 20 years in the federal public service 62 26 7 3 1 0 1 89 4 580
2019 More than 20 years in the federal public service 63 28 6 1 0 0 1 92 1 278
2018 Less than 3 years in the federal public service 77 17 5 0 0 0 0 95 0 271
2018 3 to 10 years in the federal public service 61 26 7 3 2 0 0 88 5 434
2018 11 to 20 years in the federal public service 57 29 9 3 1 0 1 87 4 517
2018 More than 20 years in the federal public service 60 28 9 2 1 0 0 88 3 283
2017 Less than 3 years in the federal public service 76 14 6 1 2 0 2 91 2 131
2017 3 to 10 years in the federal public service 57 30 9 2 1 0 1 88 3 365
2017 11 to 20 years in the federal public service 57 29 9 3 2 0 1 86 5 409
2017 More than 20 years in the federal public service 58 30 6 3 2 0 1 88 5 222

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 11 6 1 1 0 1 92 2 264
2020 3 to 10 years in the federal public service 74 13 7 3 2 0 1 88 5 508
2020 11 to 20 years in the federal public service 69 15 8 3 4 1 1 85 7 536
2020 More than 20 years in the federal public service 72 14 7 4 2 0 1 87 6 238
2019 Less than 3 years in the federal public service 79 11 7 2 1 0 0 91 3 324
2019 3 to 10 years in the federal public service 65 16 11 6 2 0 1 81 8 478
2019 11 to 20 years in the federal public service 61 20 8 6 3 0 2 82 9 578
2019 More than 20 years in the federal public service 62 22 9 4 3 0 1 84 7 275
2018 Less than 3 years in the federal public service 80 13 5 0 0 0 0 94 0 270
2018 3 to 10 years in the federal public service 62 19 10 5 3 0 0 82 8 434
2018 11 to 20 years in the federal public service 56 23 9 6 5 0 1 80 11 518
2018 More than 20 years in the federal public service 56 27 9 4 4 0 0 83 8 284
2017 Less than 3 years in the federal public service 79 12 5 1 2 0 2 93 2 132
2017 3 to 10 years in the federal public service 63 22 6 5 3 0 1 86 7 365
2017 11 to 20 years in the federal public service 59 24 7 4 3 0 1 85 8 406
2017 More than 20 years in the federal public service 59 22 9 4 4 0 1 82 8 222

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 3 0 0 0 1 14 100 0 263
2020 3 to 10 years in the federal public service 72 7 2 1 0 0 18 96 1 508
2020 11 to 20 years in the federal public service 60 15 5 2 2 0 15 89 5 540
2020 More than 20 years in the federal public service 64 14 3 2 1 0 17 94 3 238
2019 Less than 3 years in the federal public service 79 4 1 0 0 0 16 99 0 323
2019 3 to 10 years in the federal public service 64 9 3 1 0 0 23 95 1 477
2019 11 to 20 years in the federal public service 57 16 6 1 0 0 20 91 2 572
2019 More than 20 years in the federal public service 62 13 6 2 1 0 17 90 3 270
2018 Less than 3 years in the federal public service 70 3 0 0 0 0 26 99 1 267
2018 3 to 10 years in the federal public service 61 11 3 1 0 0 25 95 1 431
2018 11 to 20 years in the federal public service 54 15 7 1 0 0 22 89 2 509
2018 More than 20 years in the federal public service 54 15 6 2 0 0 23 90 3 283
2017 Less than 3 years in the federal public service 72 4 0 0 1 0 23 99 1 132
2017 3 to 10 years in the federal public service 61 12 1 1 1 0 24 96 2 367
2017 11 to 20 years in the federal public service 55 15 5 1 0 0 24 91 2 408
2017 More than 20 years in the federal public service 49 16 5 2 0 0 28 89 4 222

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 9 3 0 1 1 2 95 1 262
2020 3 to 10 years in the federal public service 82 10 3 0 0 0 3 96 1 510
2020 11 to 20 years in the federal public service 75 14 5 1 1 0 4 93 2 540
2020 More than 20 years in the federal public service 79 12 3 1 0 0 4 96 1 238
2019 Less than 3 years in the federal public service 87 8 1 3 0 0 1 96 3 326
2019 3 to 10 years in the federal public service 75 12 4 1 0 0 7 94 2 477
2019 11 to 20 years in the federal public service 73 15 5 1 0 0 6 93 2 575
2019 More than 20 years in the federal public service 82 10 3 0 0 0 5 96 0 276
2018 Less than 3 years in the federal public service 85 11 1 0 0 0 3 99 0 270
2018 3 to 10 years in the federal public service 79 13 3 0 0 0 4 96 1 433
2018 11 to 20 years in the federal public service 73 14 4 1 1 0 7 95 1 516
2018 More than 20 years in the federal public service 70 18 5 0 0 0 6 94 1 283
2017 Less than 3 years in the federal public service 80 12 3 1 0 0 4 96 1 131
2017 3 to 10 years in the federal public service 76 14 2 1 1 1 7 96 1 364
2017 11 to 20 years in the federal public service 76 11 3 1 0 0 8 95 2 406
2017 More than 20 years in the federal public service 70 13 6 1 0 0 10 92 2 220

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 10 5 2 2 0 1 91 5 264
2020 3 to 10 years in the federal public service 88 9 2 1 1 0 1 97 1 510
2020 11 to 20 years in the federal public service 83 11 3 1 1 0 2 96 2 540
2020 More than 20 years in the federal public service 88 8 2 1 0 0 1 97 1 238
2019 Less than 3 years in the federal public service 80 9 6 3 2 0 0 89 5 325
2019 3 to 10 years in the federal public service 88 5 3 1 1 0 2 95 2 477
2019 11 to 20 years in the federal public service 88 8 2 1 1 0 1 97 1 577
2019 More than 20 years in the federal public service 91 4 1 1 0 0 3 97 1 278
2018 Less than 3 years in the federal public service 80 7 5 4 1 1 1 89 6 271
2018 3 to 10 years in the federal public service 86 8 2 1 0 0 1 96 2 434
2018 11 to 20 years in the federal public service 86 8 1 1 1 0 3 96 2 519
2018 More than 20 years in the federal public service 90 4 1 0 1 0 3 98 1 284
2017 Less than 3 years in the federal public service 78 9 5 2 2 1 2 90 4 130
2017 3 to 10 years in the federal public service 82 13 1 1 1 0 2 97 2 367
2017 11 to 20 years in the federal public service 86 8 2 1 1 0 3 96 2 410
2017 More than 20 years in the federal public service 82 11 2 0 2 0 3 95 3 222

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 20 16 5 2 0 0 77 7 263
2020 3 to 10 years in the federal public service 56 25 12 4 2 0 1 82 6 510
2020 11 to 20 years in the federal public service 57 23 10 5 2 0 2 81 8 540
2020 More than 20 years in the federal public service 58 25 11 4 1 0 0 84 5 239
2019 Less than 3 years in the federal public service 68 23 6 3 0 0 0 91 3 326
2019 3 to 10 years in the federal public service 64 24 8 2 1 0 1 89 3 476
2019 11 to 20 years in the federal public service 59 29 7 2 1 0 1 89 3 581
2019 More than 20 years in the federal public service 66 22 8 2 1 0 1 89 3 278
2018 Less than 3 years in the federal public service 67 23 7 3 0 0 0 90 3 270
2018 3 to 10 years in the federal public service 64 24 8 3 0 0 1 89 3 434
2018 11 to 20 years in the federal public service 58 25 10 4 1 0 3 85 4 519
2018 More than 20 years in the federal public service 56 28 12 2 1 0 2 85 3 282
2017 Less than 3 years in the federal public service 67 21 10 2 1 0 0 88 2 131
2017 3 to 10 years in the federal public service 59 28 10 1 1 0 1 87 3 367
2017 11 to 20 years in the federal public service 53 29 12 2 0 0 3 85 3 410
2017 More than 20 years in the federal public service 57 28 9 2 1 0 2 87 3 221

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 41 19 6 3 0 0 72 9 264
2020 3 to 10 years in the federal public service 25 42 22 6 4 0 0 68 10 509
2020 11 to 20 years in the federal public service 22 43 20 9 4 1 0 66 14 542
2020 More than 20 years in the federal public service 25 41 21 8 5 0 0 66 13 239

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 42 27 8 1 0 0 64 9 263
2020 3 to 10 years in the federal public service 20 35 33 10 2 0 0 55 12 509
2020 11 to 20 years in the federal public service 15 32 34 14 5 0 0 47 19 542
2020 More than 20 years in the federal public service 20 36 29 10 4 0 0 56 14 239
2019 Less than 3 years in the federal public service 37 39 22 2 1 0 0 76 3 326
2019 3 to 10 years in the federal public service 17 42 31 9 1 0 0 59 10 479
2019 11 to 20 years in the federal public service 17 37 34 10 2 0 0 54 13 582
2019 More than 20 years in the federal public service 22 35 31 11 1 0 0 57 12 279
2018 Less than 3 years in the federal public service 39 42 15 4 0 0 0 81 4 272
2018 3 to 10 years in the federal public service 18 42 30 7 3 0 0 60 10 431
2018 11 to 20 years in the federal public service 17 37 32 10 3 0 0 54 13 519
2018 More than 20 years in the federal public service 22 33 34 8 2 0 0 56 10 283
2017 Less than 3 years in the federal public service 25 51 20 4 1 0 0 76 5 132
2017 3 to 10 years in the federal public service 13 42 36 7 2 0 0 55 8 367
2017 11 to 20 years in the federal public service 13 35 38 9 4 0 0 48 13 410
2017 More than 20 years in the federal public service 15 34 38 9 4 0 0 49 13 222

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 12 31 30 19 0 0 49 20 265
2020 3 to 10 years in the federal public service 7 18 36 26 13 0 0 39 25 509
2020 11 to 20 years in the federal public service 9 21 36 23 10 0 0 33 31 540
2020 More than 20 years in the federal public service 11 14 37 27 11 0 0 38 25 238
2019 Less than 3 years in the federal public service 3 9 29 35 25 0 0 60 12 326
2019 3 to 10 years in the federal public service 6 16 37 26 15 0 0 41 22 476
2019 11 to 20 years in the federal public service 6 18 40 24 12 0 0 36 24 580
2019 More than 20 years in the federal public service 9 18 34 26 14 0 0 40 27 279
2018 Less than 3 years in the federal public service 0 6 28 37 29 0 0 66 6 271
2018 3 to 10 years in the federal public service 5 12 41 30 12 0 0 42 17 431
2018 11 to 20 years in the federal public service 6 19 38 26 11 0 0 38 24 516
2018 More than 20 years in the federal public service 8 16 39 21 15 0 0 36 24 281
2017 Less than 3 years in the federal public service 1 8 27 40 24 1 0 65 8 132
2017 3 to 10 years in the federal public service 3 14 40 30 13 0 0 44 17 367
2017 11 to 20 years in the federal public service 5 16 43 23 12 0 0 36 21 410
2017 More than 20 years in the federal public service 8 16 37 25 13 0 0 38 24 222
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 65 23 3 88 12 265
2020 3 to 10 years in the federal public service 35 42 22 0 55 45 510
2020 11 to 20 years in the federal public service 39 40 21 0 50 50 543
2020 More than 20 years in the federal public service 28 52 19 1 65 35 239

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 67 33 24
2020 3 to 10 years in the federal public service 38 62 180
2020 11 to 20 years in the federal public service 42 58 213
2020 More than 20 years in the federal public service 39 61 68

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 9 4 3 0 5 20 90 5 265
2020 3 to 10 years in the federal public service 56 18 9 4 4 2 7 81 9 510
2020 11 to 20 years in the federal public service 56 18 9 5 5 1 6 80 11 541
2020 More than 20 years in the federal public service 62 12 8 3 5 1 10 83 9 238
2019 Less than 3 years in the federal public service 60 14 6 3 4 2 12 85 8 326
2019 3 to 10 years in the federal public service 46 20 11 6 9 0 8 73 16 476
2019 11 to 20 years in the federal public service 48 19 10 7 9 1 6 72 17 580
2019 More than 20 years in the federal public service 61 10 9 7 6 1 7 76 14 276
2018 Less than 3 years in the federal public service 67 11 4 3 1 1 12 90 5 271
2018 3 to 10 years in the federal public service 54 17 9 8 4 1 7 77 13 432
2018 11 to 20 years in the federal public service 57 14 9 4 6 1 9 79 11 518
2018 More than 20 years in the federal public service 64 12 5 7 3 1 7 83 11 283

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 33 4 13 13 0 0 71 25 24
2020 3 to 10 years in the federal public service 20 20 12 22 22 1 3 41 46 179
2020 11 to 20 years in the federal public service 16 29 14 22 18 0 2 46 41 213
2020 More than 20 years in the federal public service 26 30 8 16 16 0 5 58 33 68

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 13 8 13 13 8 21 53 35 24
2020 3 to 10 years in the federal public service 14 8 11 13 19 2 33 33 50 180
2020 11 to 20 years in the federal public service 9 18 11 19 15 2 26 39 47 213
2020 More than 20 years in the federal public service 18 17 8 19 14 0 23 46 43 68
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