2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 22 8 2 5 0 0 86 6 64
2020 EX-02 58 26 8 3 5 0 0 84 8 38
2020 EX-03 68 21 11 0 0 0 0 89 0 19
2019 EX 77 13 6 1 3 0 0 90 4 70
2019 EX-02 76 13 7 2 2 0 0 89 4 46
2019 EX-03 78 11 6 0 6 0 0 89 6 18
2018 EX-02 68 21 8 3 0 0 0 89 3 38
2018 EX-03 75 17 8 0 0 0 0 92 0 12
2017 EX 65 26 7 2 0 0 0 91 2 43
2017 EX-02 70 19 11 0 0 0 0 89 0 27
2014 EX 61 28 4 6 2 0 0 89 7 54
2014 EX-02 58 32 6 0 3 0 0 90 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 36 2 13 2 0 0 84 14 64
2020 EX-02 37 45 3 16 0 0 0 82 16 38
2020 EX-03 58 32 0 11 0 0 0 89 11 19
2019 EX 62 28 6 1 3 0 0 90 4 69
2019 EX-02 58 31 7 2 2 0 0 89 4 45
2019 EX-03 67 28 0 0 6 0 0 94 6 18
2018 EX-02 46 36 10 5 0 0 3 84 5 39
2018 EX-03 62 23 8 8 0 0 0 85 8 13
2017 EX 57 25 16 2 0 0 0 82 2 43
2017 EX-02 59 22 15 4 0 0 0 81 4 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 17 6 2 2 0 0 91 3 64
2020 EX-02 71 18 8 3 0 0 0 89 3 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 81 15 1 1 1 0 0 96 3 67
2019 EX-02 77 21 0 2 0 0 0 98 2 43
2019 EX-03 89 0 6 0 6 0 0 89 6 18
2018 EX-02 76 21 3 0 0 0 0 97 0 38
2018 EX-03 85 8 8 0 0 0 0 92 0 13
2017 EX 85 7 8 0 0 0 0 92 0 42
2017 EX-02 89 7 4 0 0 0 0 96 0 27
2014 EX 83 17 0 0 0 0 0 100 0 54
2014 EX-02 77 23 0 0 0 0 0 100 0 31
2014 EX-03 100 0 0 0 0 0 0 100 0 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 20 6 3 2 2 0 89 5 64
2020 EX-02 63 21 11 3 0 3 0 86 3 38
2020 EX-03 68 26 0 5 0 0 0 95 5 19
2019 EX 71 17 7 1 3 0 0 89 4 70
2019 EX-02 70 22 4 2 2 0 0 91 4 46
2019 EX-03 72 11 11 0 6 0 0 83 6 18
2018 EX-02 64 28 5 3 0 0 0 92 3 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 61 22 12 3 2 0 0 83 6 42
2017 EX-02 63 19 19 0 0 0 0 81 0 27
2014 EX 59 30 0 4 7 0 0 89 11 54
2014 EX-02 55 35 0 3 6 0 0 90 10 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 19 5 2 0 2 0 94 2 64
2020 EX-02 71 21 5 3 0 0 0 92 3 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 76 19 3 1 1 0 0 94 3 70
2019 EX-02 72 22 4 0 2 0 0 93 2 46
2019 EX-03 78 17 0 6 0 0 0 94 6 18
2018 EX-02 67 28 5 0 0 0 0 95 0 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 74 21 2 0 2 0 0 95 2 43
2017 EX-02 67 26 4 0 4 0 0 93 4 27
2014 EX 57 22 13 6 2 0 0 80 7 54
2014 EX-02 58 19 19 0 3 0 0 77 3 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 22 5 3 0 2 0 92 3 63
2020 EX-02 65 24 5 5 0 0 0 89 5 37
2020 EX-03 68 26 5 0 0 0 0 95 0 19
2019 EX 71 20 6 1 1 0 0 91 3 70
2019 EX-02 65 24 7 2 2 0 0 89 4 46
2019 EX-03 78 17 6 0 0 0 0 94 0 18
2018 EX-02 62 33 5 0 0 0 0 95 0 39
2018 EX-03 77 15 0 8 0 0 0 92 8 13
2017 EX 69 23 5 0 2 0 0 92 2 43
2017 EX-02 63 30 4 0 4 0 0 93 4 27
2014 EX 52 30 7 9 2 0 0 81 11 54
2014 EX-02 48 32 10 6 3 0 0 81 10 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 22 11 3 2 3 0 84 5 64
2020 EX-02 53 26 13 3 3 3 0 81 5 38
2020 EX-03 63 21 11 5 0 0 0 84 5 19
2019 EX 66 19 11 3 1 0 0 84 4 70
2019 EX-02 63 17 15 2 2 0 0 80 4 46
2019 EX-03 61 28 6 6 0 0 0 89 6 18
2018 EX-02 51 31 5 8 0 5 0 86 8 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 60 27 5 2 5 0 0 88 7 43
2017 EX-02 56 30 4 4 7 0 0 85 11 27
2014 EX 58 17 8 8 9 0 0 75 17 53
2014 EX-02 57 20 10 3 10 0 0 77 13 30
2014 EX-03 71 14 0 7 7 0 0 86 14 14
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 14 0 3 0 2 0 97 3 64
2020 EX-02 79 16 0 5 0 0 0 95 5 38
2020 EX-03 84 16 0 0 0 0 0 100 0 19
2019 EX 90 7 1 0 1 0 0 97 1 70
2019 EX-02 87 9 2 0 2 0 0 96 2 46
2019 EX-03 94 6 0 0 0 0 0 100 0 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 20 0 11 0 2 0 89 11 64
2020 EX-02 71 16 0 13 0 0 0 87 13 38
2020 EX-03 68 21 0 11 0 0 0 89 11 19
2019 EX 61 30 4 1 3 0 0 91 4 70
2019 EX-02 52 37 4 2 4 0 0 89 7 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 59 31 8 3 0 0 0 90 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 63 18 8 9 2 0 0 81 11 43
2017 EX-02 59 22 7 7 4 0 0 81 11 27
2014 EX 52 30 7 6 6 0 0 81 11 54
2014 EX-02 48 29 10 6 6 0 0 77 13 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 30 2 3 2 2 0 94 5 64
2020 EX-02 61 29 3 5 3 0 0 89 8 38
2020 EX-03 68 32 0 0 0 0 0 100 0 19
2019 EX 68 25 3 1 3 0 0 93 4 69
2019 EX-02 62 27 4 2 4 0 0 89 7 45
2019 EX-03 78 22 0 0 0 0 0 100 0 18
2018 EX-02 59 18 21 3 0 0 0 77 3 39
2018 EX-03 54 31 15 0 0 0 0 85 0 13
2017 EX 64 22 7 5 2 0 0 86 7 42
2017 EX-02 65 19 4 8 4 0 0 85 12 26
2014 EX 54 20 13 9 4 0 0 74 13 54
2014 EX-02 48 26 10 10 6 0 0 74 16 31
2014 EX-03 57 14 21 7 0 0 0 71 7 14

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 31 6 5 0 2 0 89 5 64
2020 EX-02 55 29 8 8 0 0 0 84 8 38
2020 EX-03 53 42 5 0 0 0 0 95 0 19
2019 EX 45 45 4 6 0 0 0 90 6 69
2019 EX-02 40 44 7 9 0 0 0 84 9 45
2019 EX-03 50 50 0 0 0 0 0 100 0 18
2018 EX-02 38 41 18 3 0 0 0 79 3 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13
2017 EX 43 43 0 11 2 0 0 86 14 43
2017 EX-02 41 37 0 19 4 0 0 78 22 27
2014 EX 37 43 11 6 4 0 0 80 9 54
2014 EX-02 26 48 16 6 3 0 0 74 10 31
2014 EX-03 57 36 7 0 0 0 0 93 0 14

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 30 5 5 0 2 0 90 5 64
2020 EX-02 55 29 8 8 0 0 0 84 8 38
2020 EX-03 63 37 0 0 0 0 0 100 0 19
2019 EX 58 33 6 1 1 0 0 91 3 67
2019 EX-02 52 36 7 2 2 0 0 89 5 44
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 31 54 10 5 0 0 0 85 5 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 49 40 7 2 2 0 0 89 5 43
2017 EX-02 37 44 11 4 4 0 0 81 7 27
2014 EX 37 46 6 7 4 0 0 83 11 54
2014 EX-02 26 58 6 6 3 0 0 84 10 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 41 20 0 2 2 0 78 2 64
2020 EX-02 37 34 26 0 3 0 0 71 3 38
2020 EX-03 32 58 11 0 0 0 0 89 0 19
2019 EX 28 51 13 7 1 0 0 78 9 69
2019 EX-02 24 44 20 9 2 0 0 69 11 45
2019 EX-03 22 72 0 6 0 0 0 94 6 18
2018 EX-02 23 44 13 21 0 0 0 67 21 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13
2017 EX 24 37 9 26 5 0 0 60 31 43
2017 EX-02 15 33 15 30 7 0 0 48 37 27
2014 EX 24 35 22 15 4 0 0 59 19 54
2014 EX-02 16 42 19 19 3 0 0 58 23 31
2014 EX-03 36 21 36 7 0 0 0 57 7 14

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 33 50 11 3 2 2 0 84 5 64
2020 EX-02 26 50 18 3 3 0 0 76 5 38
2020 EX-03 37 58 0 5 0 0 0 95 5 19
2019 EX 30 43 10 14 1 0 0 74 16 69
2019 EX-02 22 47 11 18 2 0 0 69 20 45
2019 EX-03 39 44 11 6 0 0 0 83 6 18
2018 EX-02 26 38 21 13 3 0 0 64 15 39
2018 EX-03 31 46 15 8 0 0 0 77 8 13
2017 EX 21 52 14 9 5 0 0 73 14 43
2017 EX-02 22 37 19 15 7 0 0 59 22 27
2014 EX 26 35 17 17 6 0 0 61 22 54
2014 EX-02 23 26 23 23 6 0 0 48 29 31
2014 EX-03 21 50 14 14 0 0 0 71 14 14
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 31 9 14 2 0 0 75 16 64
2020 EX-02 39 29 13 18 0 0 0 68 18 38
2020 EX-03 42 42 5 11 0 0 0 84 11 19
2019 EX 51 32 9 6 3 0 0 83 9 69
2019 EX-02 44 33 11 9 2 0 0 78 11 45
2019 EX-03 56 33 6 0 6 0 0 89 6 18
2018 EX-02 41 28 10 13 8 0 0 69 21 39
2018 EX-03 58 25 17 0 0 0 0 83 0 12
2017 EX 48 29 9 11 2 0 0 77 14 43
2017 EX-02 56 19 15 11 0 0 0 74 11 27
2014 EX 43 24 11 20 2 0 0 67 22 54
2014 EX-02 35 29 10 26 0 0 0 65 26 31
2014 EX-03 57 7 21 14 0 0 0 64 14 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 30 5 8 3 0 0 84 11 64
2020 EX-02 50 32 3 13 3 0 0 82 16 38
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 46 43 3 4 4 0 0 88 9 68
2019 EX-02 38 49 2 7 4 0 0 87 11 45
2019 EX-03 59 29 6 0 6 0 0 88 6 17
2018 EX-02 31 46 15 8 0 0 0 77 8 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13
2017 EX 48 32 8 12 0 0 0 80 12 43
2017 EX-02 48 33 7 11 0 0 0 81 11 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 31 6 3 2 2 2 89 5 64
2020 EX-02 55 34 5 0 3 0 3 92 3 38
2020 EX-03 58 26 5 11 0 0 0 84 11 19
2019 EX 54 33 1 7 4 0 0 87 11 70
2019 EX-02 54 28 0 11 7 0 0 83 17 46
2019 EX-03 50 44 6 0 0 0 0 94 0 18
2018 EX-02 46 36 5 8 5 0 0 82 13 39
2018 EX-03 38 31 8 23 0 0 0 69 23 13
2017 EX 48 28 7 15 2 0 0 76 17 43
2017 EX-02 59 19 7 15 0 0 0 78 15 27
2014 EX 35 43 6 13 4 0 0 78 17 54
2014 EX-02 23 55 3 13 6 0 0 77 19 31
2014 EX-03 57 21 14 7 0 0 0 79 7 14

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 29 3 6 3 0 0 87 10 63
2020 EX-02 49 35 3 11 3 0 0 84 14 37
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 52 35 4 6 1 0 1 88 7 69
2019 EX-02 44 42 4 9 0 0 0 87 9 45
2019 EX-03 56 28 6 0 6 0 6 88 6 18
2018 EX-02 46 31 8 10 3 0 3 79 13 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13
2017 EX 50 31 7 12 0 0 0 81 12 43
2017 EX-02 52 33 4 11 0 0 0 85 11 27
2014 EX 44 39 2 11 4 0 0 83 15 54
2014 EX-02 42 42 0 13 3 0 0 84 16 31
2014 EX-03 36 50 7 7 0 0 0 86 7 14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 13 3 3 2 5 0 92 5 64
2020 EX-02 76 13 3 0 3 5 0 94 3 38
2020 EX-03 68 16 5 11 0 0 0 84 11 19

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 44 3 6 2 3 0 89 8 64
2020 EX-02 32 50 5 11 0 3 0 84 11 38
2020 EX-03 58 37 0 0 5 0 0 95 5 19
2019 EX 49 39 7 6 0 0 0 87 6 70
2019 EX-02 39 41 11 9 0 0 0 80 9 46
2019 EX-03 61 39 0 0 0 0 0 100 0 18
2018 EX-02 41 41 8 10 0 0 0 82 10 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13
2017 EX 34 54 7 5 0 0 0 89 5 43
2017 EX-02 41 41 11 7 0 0 0 81 7 27
2014 EX 41 39 9 7 2 2 0 81 9 54
2014 EX-02 39 39 10 10 0 3 0 80 10 31
2014 EX-03 36 50 14 0 0 0 0 86 0 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 23 13 5 8 2 0 75 13 64
2020 EX-02 53 21 11 3 13 0 0 74 16 38
2020 EX-03 47 37 5 11 0 0 0 84 11 19
2019 EX 51 30 10 3 0 1 4 86 3 70
2019 EX-02 48 33 13 4 0 2 0 82 4 46
2019 EX-03 56 33 6 0 0 0 6 94 0 18
2018 EX-02 59 15 5 13 8 0 0 74 21 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13
2017 EX 50 27 12 7 2 0 2 78 10 42
2017 EX-02 56 19 15 7 4 0 0 74 11 27
2014 EX 44 28 6 6 13 2 2 75 19 54
2014 EX-02 42 29 10 6 10 3 0 73 17 31
2014 EX-03 50 29 0 0 14 0 7 85 15 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 23 13 6 5 2 2 76 11 64
2020 EX-02 42 26 13 11 5 0 3 70 16 38
2020 EX-03 53 26 16 0 5 0 0 79 5 19
2019 EX 55 26 10 7 1 0 0 81 9 69
2019 EX-02 49 27 13 9 2 0 0 76 11 45
2019 EX-03 67 22 6 6 0 0 0 89 6 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 23 6 0 0 3 2 93 0 64
2020 EX-02 58 29 8 0 0 3 3 92 0 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 84 10 6 0 0 0 0 94 0 69
2019 EX-02 80 11 9 0 0 0 0 91 0 45
2019 EX-03 89 11 0 0 0 0 0 100 0 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 11 8 5 0 5 3 86 5 64
2020 EX-02 61 13 11 8 0 3 5 80 9 38
2020 EX-03 79 11 5 0 0 5 0 94 0 19
2019 EX 94 3 3 0 0 0 0 97 0 69
2019 EX-02 91 4 4 0 0 0 0 96 0 45
2019 EX-03 100 0 0 0 0 0 0 100 0 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 84 5 0 0 0 2 9 100 0 64
2020 EX-02 87 5 0 0 0 0 8 100 0 38
2020 EX-03 79 5 0 0 0 0 16 100 0 19
2019 EX 96 1 0 0 0 0 3 100 0 69
2019 EX-02 96 2 0 0 0 0 2 100 0 45
2019 EX-03 94 0 0 0 0 0 6 100 0 18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 31 5 3 3 0 0 89 6 64
2020 EX-02 58 29 8 5 0 0 0 87 5 38
2020 EX-03 53 42 0 0 5 0 0 95 5 19
2019 EX 71 23 1 1 3 0 0 94 4 69
2019 EX-02 67 27 2 2 2 0 0 93 4 45
2019 EX-03 78 17 0 0 6 0 0 94 6 18
2018 EX-02 46 44 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 59 29 10 2 0 0 0 87 2 42
2017 EX-02 59 30 11 0 0 0 0 89 0 27
2014 EX 54 39 4 2 2 0 0 93 4 54
2014 EX-02 52 39 6 0 3 0 0 90 3 31
2014 EX-03 64 36 0 0 0 0 0 100 0 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 22 5 3 2 0 0 91 5 64
2020 EX-02 61 32 8 0 0 0 0 92 0 38
2020 EX-03 79 11 0 11 0 0 0 89 11 19
2019 EX 70 25 3 0 3 0 0 94 3 69
2019 EX-02 60 33 4 0 2 0 0 93 2 45
2019 EX-03 89 6 0 0 6 0 0 94 6 18
2018 EX-02 62 28 5 3 3 0 0 90 5 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 64 34 0 2 0 0 0 98 2 42
2017 EX-02 63 33 0 4 0 0 0 96 4 27
2014 EX 61 26 7 4 2 0 0 87 6 54
2014 EX-02 55 32 10 0 3 0 0 87 3 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 34 6 6 2 0 0 86 8 64
2020 EX-02 45 37 11 8 0 0 0 82 8 38
2020 EX-03 53 42 0 5 0 0 0 95 5 19
2019 EX 55 35 4 3 3 0 0 90 6 69
2019 EX-02 54 35 4 4 2 0 0 89 7 46
2019 EX-03 50 39 6 0 6 0 0 89 6 18
2018 EX-02 41 38 10 10 0 0 0 79 10 39
2018 EX-03 54 31 8 8 0 0 0 85 8 13
2017 EX 64 21 7 8 0 0 0 85 8 42
2017 EX-02 63 22 7 7 0 0 0 85 7 27
2014 EX 52 30 9 7 2 0 0 81 9 54
2014 EX-02 48 29 13 6 3 0 0 77 10 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 30 3 2 0 2 0 95 2 64
2020 EX-02 58 37 3 3 0 0 0 95 3 38
2020 EX-03 68 26 5 0 0 0 0 95 0 19
2019 EX 63 33 3 1 0 0 0 96 1 70
2019 EX-02 57 39 2 2 0 0 0 96 2 46
2019 EX-03 67 28 6 0 0 0 0 94 0 18
2018 EX-02 54 41 5 0 0 0 0 95 0 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 58 31 12 0 0 0 0 88 0 42
2017 EX-02 52 30 19 0 0 0 0 81 0 27

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 30 9 17 9 0 0 64 27 64
2020 EX-02 26 32 13 21 8 0 0 58 29 38
2020 EX-03 37 32 5 16 11 0 0 68 26 19
2019 EX 54 34 3 4 4 0 0 89 9 70
2019 EX-02 48 41 2 4 4 0 0 89 9 46
2019 EX-03 56 28 6 6 6 0 0 83 11 18
2018 EX-02 38 33 8 10 8 3 0 74 18 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
2017 EX 40 41 7 7 5 0 0 81 12 43
2017 EX-02 41 44 4 7 4 0 0 85 11 27
2014 EX 43 30 13 9 6 0 0 72 15 54
2014 EX-02 42 29 13 10 6 0 0 71 16 31
2014 EX-03 50 29 7 7 7 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 14 22 22 31 0 2 24 54 64
2020 EX-02 8 16 24 18 32 0 3 24 51 38
2020 EX-03 16 11 16 32 26 0 0 26 58 19
2019 EX 13 30 24 17 16 0 0 43 33 70
2019 EX-02 11 33 22 20 15 0 0 43 35 46
2019 EX-03 6 33 33 11 17 0 0 39 28 18
2018 EX-02 5 28 28 28 8 3 0 34 37 39
2018 EX-03 23 8 31 31 8 0 0 31 38 13
2017 EX 5 37 25 18 10 0 5 44 30 43
2017 EX-02 7 41 26 19 4 0 4 50 23 27
2014 EX 13 20 22 28 17 0 0 33 44 54
2014 EX-02 16 23 16 26 19 0 0 39 45 31
2014 EX-03 14 21 29 21 14 0 0 36 36 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 36 64 64
2020 EX-02 42 58 38
2020 EX-03 21 79 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 11 8 0 0 2 5 92 0 64
2020 EX-02 76 13 5 0 0 0 5 94 0 38
2020 EX-03 68 11 16 0 0 0 5 83 0 19

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EX 45 33 22 64
2020 EX-02 42 34 24 38
2020 EX-03 53 32 16 19
2019 EX 27 56 17 70
2019 EX-02 33 59 9 46
2019 EX-03 17 44 39 18
2018 EX-02 46 31 23 39
2018 EX-03 38 31 31 13
2017 EX 33 37 31 43
2017 EX-02 30 37 33 27
2014 EX 51 25 25 53
2014 EX-02 47 23 30 30
2014 EX-03 50 36 14 14

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EX 17 48 31 0 0 3 29
2020 EX-02 6 44 44 0 0 6 16
2020 EX-03 20 60 20 0 0 0 10
2019 EX 32 47 21 0 0 0 19
2019 EX-02 20 60 20 0 0 0 15
2018 EX-02 17 72 6 0 0 6 18
2017 EX 28 44 14 14 0 0 14
2014 EX 19 41 30 11 9999 0 27
2014 EX-02 7 64 21 7 9999 0 14
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 76 16 3 2 2 2 0 94 3 63
2020 EX-02 71 18 5 3 0 3 0 92 3 38
2020 EX-03 83 17 0 0 0 0 0 100 0 18
2019 EX 82 12 1 1 3 0 0 94 4 67
2019 EX-02 79 14 2 2 2 0 0 93 5 43
2019 EX-03 83 11 0 0 6 0 0 94 6 18
2018 EX-02 79 13 3 3 0 0 3 95 3 39
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 77 21 2 0 0 0 0 98 0 43
2017 EX-02 74 22 4 0 0 0 0 96 0 27
2014 EX 81 19 0 0 0 0 0 100 0 54
2014 EX-02 84 16 0 0 0 0 0 100 0 31
2014 EX-03 93 7 0 0 0 0 0 100 0 14

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 31 0 0 0 2 0 100 0 64
2020 EX-02 63 37 0 0 0 0 0 100 0 38
2020 EX-03 74 26 0 0 0 0 0 100 0 19
2019 EX 63 26 9 3 0 0 0 89 3 70
2019 EX-02 59 28 9 4 0 0 0 87 4 46
2019 EX-03 67 22 11 0 0 0 0 89 0 18
2018 EX-02 62 28 5 5 0 0 0 90 5 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13
2017 EX 47 40 9 5 0 0 0 86 5 43
2017 EX-02 41 37 15 7 0 0 0 78 7 27
2014 EX 39 44 7 9 0 0 0 83 9 54
2014 EX-02 32 52 6 10 0 0 0 84 10 31
2014 EX-03 50 36 14 0 0 0 0 86 0 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 0 19 50 20 11 0 0 31 19 64
2020 EX-02 0 24 50 21 5 0 0 26 24 38
2020 EX-03 0 16 53 16 16 0 0 32 16 19
2019 EX 6 19 46 24 6 0 0 30 24 70
2019 EX-02 9 22 48 20 2 0 0 22 30 46
2019 EX-03 0 6 44 39 11 0 0 50 6 18
2018 EX-02 0 36 38 15 8 3 0 24 37 39
2018 EX-03 0 15 38 31 15 0 0 46 15 13
2017 EX 8 40 27 18 7 0 0 25 47 43
2017 EX-02 4 44 30 11 11 0 0 22 48 27
2014 EX 9 22 48 11 9 0 0 20 31 54
2014 EX-02 10 26 52 6 6 0 0 13 35 31
2014 EX-03 7 21 21 29 21 0 0 50 29 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 0 11 23 39 27 0 0 66 11 64
2020 EX-02 0 13 26 45 16 0 0 61 13 38
2020 EX-03 0 11 26 32 32 0 0 63 11 19
2019 EX 4 10 27 36 23 0 0 59 14 70
2019 EX-02 7 15 33 35 11 0 0 46 22 46
2019 EX-03 0 0 17 44 39 0 0 83 0 18
2018 EX-02 0 23 46 15 10 3 3 27 24 39
2018 EX-03 0 8 38 31 23 0 0 54 8 13
2017 EX 5 21 21 26 27 0 0 53 26 43
2017 EX-02 4 26 22 19 30 0 0 48 30 27
2014 EX 2 7 33 37 20 0 0 57 9 54
2014 EX-02 0 10 42 29 19 0 0 48 10 31
2014 EX-03 7 0 21 43 29 0 0 71 7 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 19 38 23 14 0 0 38 25 64
2020 EX-02 8 18 42 26 5 0 0 32 26 38
2020 EX-03 5 26 32 16 21 0 0 37 32 19
2019 EX 9 16 34 30 11 0 0 41 24 70
2019 EX-02 11 22 35 26 7 0 0 33 33 46
2019 EX-03 6 6 33 39 17 0 0 56 11 18
2018 EX-02 8 36 23 21 10 3 0 32 45 39
2018 EX-03 0 23 38 31 8 0 0 38 23 13
2017 EX 15 33 7 29 14 0 2 44 49 42
2017 EX-02 19 33 4 26 15 0 4 42 54 27
2014 EX 15 19 43 15 9 0 0 24 33 54
2014 EX-02 16 26 35 10 13 0 0 23 42 31
2014 EX-03 14 14 43 21 7 0 0 29 29 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 21 40 25 10 2 0 35 24 63
2020 EX-02 0 27 49 19 3 3 0 22 28 37
2020 EX-03 11 16 26 32 16 0 0 47 26 19
2019 EX 3 20 42 22 13 0 0 35 23 69
2019 EX-02 4 27 47 13 9 0 0 22 31 45
2019 EX-03 0 11 39 39 11 0 0 50 11 18
2018 EX-02 5 23 59 8 3 3 0 11 29 39
2018 EX-03 0 15 46 23 15 0 0 38 15 13
2017 EX 8 21 32 27 9 2 0 37 30 43
2017 EX-02 7 19 33 26 11 4 0 38 27 27
2014 EX 7 22 43 24 4 0 0 28 30 54
2014 EX-02 6 26 39 26 3 0 0 29 32 31
2014 EX-03 7 21 36 29 7 0 0 36 29 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 38 34 8 6 2 0 14 51 64
2020 EX-02 13 47 32 5 0 3 0 5 62 38
2020 EX-03 16 26 37 11 11 0 0 21 42 19
2019 EX 20 29 30 10 10 0 1 20 49 70
2019 EX-02 26 33 30 7 2 0 2 9 60 46
2019 EX-03 11 22 28 17 22 0 0 39 33 18
2018 EX-02 21 33 33 0 8 5 0 8 57 39
2018 EX-03 15 23 15 31 15 0 0 46 38 13
2017 EX 15 15 53 14 5 0 0 18 29 43
2017 EX-02 19 11 52 11 7 0 0 19 30 27
2014 EX 26 31 26 11 6 0 0 17 57 54
2014 EX-02 26 39 26 10 0 0 0 10 65 31
2014 EX-03 36 7 29 14 14 0 0 29 43 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 2 9 42 30 14 2 2 45 11 64
2020 EX-02 3 13 39 34 8 3 0 43 16 38
2020 EX-03 0 5 58 21 11 0 5 33 6 19
2019 EX 10 19 32 24 15 0 0 38 29 68
2019 EX-02 14 25 41 16 5 0 0 20 39 44
2019 EX-03 6 11 17 39 28 0 0 67 17 18
2018 EX-02 10 21 41 18 8 3 0 26 32 39
2018 EX-03 0 15 54 23 8 0 0 31 15 13
2017 EX 10 11 34 33 11 0 0 44 21 43
2017 EX-02 11 15 33 26 15 0 0 41 26 27
2014 EX 0 11 30 43 15 0 2 58 11 54
2014 EX-02 0 6 35 39 16 0 3 57 7 31
2014 EX-03 0 7 14 57 21 0 0 79 7 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 25 30 22 13 0 0 35 35 63
2020 EX-02 11 32 38 11 8 0 0 19 43 37
2020 EX-03 5 16 26 42 11 0 0 53 21 19
2019 EX 13 26 26 24 11 0 0 36 39 70
2019 EX-02 17 30 30 15 7 0 0 22 48 46
2019 EX-03 6 11 22 50 11 0 0 61 17 18
2018 EX-02 8 38 33 10 5 5 0 16 49 39
2018 EX-03 8 8 46 23 15 0 0 38 15 13
2017 EX 10 35 25 21 7 0 2 28 46 43
2017 EX-02 7 41 19 19 11 0 4 31 50 27
2014 EX 13 35 35 13 4 0 0 17 48 54
2014 EX-02 13 48 26 10 3 0 0 13 61 31
2014 EX-03 21 0 57 14 7 0 0 21 21 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 5 39 27 27 0 0 53 8 64
2020 EX-02 3 8 45 26 18 0 0 45 11 38
2020 EX-03 5 0 42 21 32 0 0 53 5 19
2019 EX 10 17 40 21 11 0 0 33 27 70
2019 EX-02 15 22 39 15 9 0 0 24 37 46
2019 EX-03 0 6 50 28 17 0 0 44 6 18

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 24 38 16 19 2 2 0 63 21 63
2020 EX-02 27 35 14 22 3 0 0 62 24 37
2020 EX-03 16 42 21 21 0 0 0 58 21 19
2019 EX 30 43 9 14 3 0 0 74 17 69
2019 EX-02 22 46 11 17 4 0 0 67 22 46
2019 EX-03 39 44 6 11 0 0 0 83 11 18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 31 3 6 2 0 0 89 8 62
2020 EX-02 61 28 0 11 0 0 0 89 11 36
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 72 21 4 3 0 0 0 93 3 67
2019 EX-02 65 24 7 4 0 0 0 89 4 46
2019 EX-03 81 19 0 0 0 0 0 100 0 16
2018 EX-02 54 33 10 3 0 0 0 87 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13
2017 EX 67 25 5 2 0 0 0 92 2 43
2017 EX-02 67 26 4 4 0 0 0 93 4 27
2014 EX 67 30 0 2 2 0 0 96 4 54
2014 EX-02 65 32 0 0 3 0 0 97 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 27 3 5 2 0 0 90 6 62
2020 EX-02 61 28 3 8 0 0 0 89 8 36
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 66 24 4 4 1 0 0 90 6 68
2019 EX-02 63 22 7 7 2 0 0 85 9 46
2019 EX-03 63 38 0 0 0 0 0 100 0 16
2018 EX-02 59 36 3 3 0 0 0 95 3 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13
2017 EX 60 35 2 2 0 0 0 95 2 43
2017 EX-02 63 30 4 4 0 0 0 93 4 27
2014 EX 50 41 6 4 0 0 0 91 4 54
2014 EX-02 48 39 6 6 0 0 0 87 6 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 18 8 7 0 0 0 85 7 60
2020 EX-02 61 22 8 8 0 0 0 83 8 36
2020 EX-03 67 17 11 6 0 0 0 83 6 18
2019 EX 71 26 0 1 1 0 0 97 3 68
2019 EX-02 67 28 0 2 2 0 0 96 4 46
2019 EX-03 75 25 0 0 0 0 0 100 0 16
2018 EX-02 62 31 8 0 0 0 0 92 0 39
2018 EX-03 46 31 15 8 0 0 0 77 8 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 62 22 8 6 0 2 0 85 6 63
2020 EX-02 62 22 8 8 0 0 0 84 8 37
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 64 29 6 0 1 0 0 93 1 70
2019 EX-02 65 26 7 0 2 0 0 91 2 46
2019 EX-03 56 39 6 0 0 0 0 94 0 18
2018 EX-02 79 15 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 66 34 0 0 0 0 0 100 0 43
2017 EX-02 56 44 0 0 0 0 0 100 0 27
2014 EX 65 28 2 0 6 0 0 93 6 54
2014 EX-02 61 35 0 0 3 0 0 97 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 53 36 6 3 0 2 0 90 3 64
2020 EX-02 53 37 8 3 0 0 0 89 3 38
2020 EX-03 47 42 5 5 0 0 0 89 5 19
2019 EX 66 31 3 0 0 0 0 97 0 70
2019 EX-02 65 30 4 0 0 0 0 96 0 46
2019 EX-03 56 44 0 0 0 0 0 100 0 18
2018 EX-02 69 26 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13
2017 EX 69 26 5 0 0 0 0 95 0 43
2017 EX-02 67 30 4 0 0 0 0 96 0 27
2014 EX 63 26 4 4 4 0 0 89 7 54
2014 EX-02 58 29 6 0 6 0 0 87 6 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 20 6 3 0 2 0 90 3 64
2020 EX-02 63 24 11 3 0 0 0 87 3 38
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 74 21 3 0 1 0 0 96 1 70
2019 EX-02 74 20 4 0 2 0 0 93 2 46
2019 EX-03 67 33 0 0 0 0 0 100 0 18
2018 EX-02 72 18 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13
2017 EX 74 19 2 5 0 0 0 93 5 43
2017 EX-02 70 19 4 7 0 0 0 89 7 27
2014 EX 65 24 9 2 0 0 0 89 2 54
2014 EX-02 65 23 13 0 0 0 0 87 0 31
2014 EX-03 71 21 7 0 0 0 0 93 0 14

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 79 14 3 0 0 3 0 97 0 63
2020 EX-02 81 14 5 0 0 0 0 95 0 37
2020 EX-03 79 21 0 0 0 0 0 100 0 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 38 41 9 6 2 5 0 82 8 64
2020 EX-02 37 34 13 11 0 5 0 75 11 38
2020 EX-03 32 63 5 0 0 0 0 95 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 14 3 0 0 2 0 97 0 63
2020 EX-02 82 16 3 0 0 0 0 97 0 38
2020 EX-03 84 16 0 0 0 0 0 100 0 19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 33 43 13 6 3 2 0 77 10 63
2020 EX-02 32 43 11 8 5 0 0 76 14 37
2020 EX-03 32 42 21 5 0 0 0 74 5 19
2019 EX 54 28 9 4 3 0 1 84 7 68
2019 EX-02 48 33 9 4 4 0 2 82 9 46
2019 EX-03 63 19 13 6 0 0 0 81 6 16
2018 EX-02 31 51 5 10 3 0 0 82 13 39
2018 EX-03 23 54 0 8 8 0 8 83 17 13
2017 EX 46 35 7 5 5 0 2 83 10 43
2017 EX-02 41 37 7 7 4 0 4 81 12 27
2014 EX 48 35 7 7 0 0 2 85 8 54
2014 EX-02 42 35 13 6 0 0 3 80 7 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 16 5 0 2 2 0 94 2 64
2020 EX-02 74 21 3 0 3 0 0 95 3 38
2020 EX-03 79 11 11 0 0 0 0 89 0 19
2019 EX 79 19 0 3 0 0 0 97 3 70
2019 EX-02 72 26 0 2 0 0 0 98 2 46
2019 EX-03 89 6 0 6 0 0 0 94 6 18
2018 EX-02 84 13 0 3 0 0 0 97 3 38
2018 EX-03 85 15 0 0 0 0 0 100 0 13
2017 EX 83 12 5 0 0 0 0 95 0 43
2017 EX-02 81 11 7 0 0 0 0 93 0 27
2014 EX 74 20 2 2 2 0 0 94 4 54
2014 EX-02 71 23 3 0 3 0 0 94 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 80 11 6 2 0 2 0 92 2 64
2020 EX-02 79 13 5 3 0 0 0 92 3 38
2020 EX-03 79 11 11 0 0 0 0 89 0 19
2019 EX 71 27 1 0 0 0 0 99 0 70
2019 EX-02 70 28 2 0 0 0 0 98 0 46
2019 EX-03 67 33 0 0 0 0 0 100 0 18
2018 EX-02 74 21 5 0 0 0 0 95 0 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 25 10 8 2 6 5 79 11 63
2020 EX-02 32 38 14 8 3 5 0 74 11 37
2020 EX-03 63 5 5 11 0 5 11 81 13 19
2019 EX 46 17 13 16 3 0 6 67 20 70
2019 EX-02 37 15 17 22 4 0 4 55 27 46
2019 EX-03 56 28 6 6 0 0 6 88 6 18
2018 EX-02 36 26 21 13 3 3 0 63 16 39
2018 EX-03 62 31 0 0 8 0 0 92 8 13
2017 EX 34 17 11 14 2 7 15 65 20 43
2017 EX-02 30 15 11 22 4 7 11 55 32 27
2014 EX 41 22 11 9 2 7 7 74 13 54
2014 EX-02 35 23 16 10 0 3 13 69 12 31
2014 EX-03 43 36 7 0 0 14 0 92 0 14

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 39 6 5 2 0 0 88 6 64
2020 EX-02 37 45 11 8 0 0 0 82 8 38
2020 EX-03 58 42 0 0 0 0 0 100 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 44 5 14 2 0 0 80 16 64
2020 EX-02 32 39 8 21 0 0 0 71 21 38
2020 EX-03 37 58 0 5 0 0 0 95 5 19
2019 EX 43 41 7 6 3 0 0 84 9 70
2019 EX-02 41 43 7 7 2 0 0 85 9 46
2019 EX-03 44 33 11 6 6 0 0 78 11 18
2017 EX 37 23 7 19 15 0 0 59 34 43
2017 EX-02 37 26 7 15 15 0 0 63 30 27
2014 EX 44 28 6 19 4 0 0 72 22 54
2014 EX-02 45 26 3 23 3 0 0 71 26 31
2014 EX-03 43 43 0 7 7 0 0 86 14 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 20 3 6 2 0 0 89 8 64
2020 EX-02 63 21 5 11 0 0 0 84 11 38
2020 EX-03 79 21 0 0 0 0 0 100 0 19
2019 EX 75 17 4 1 1 0 0 93 3 69
2019 EX-02 76 18 4 2 0 0 0 93 2 45
2019 EX-03 67 22 6 0 6 0 0 89 6 18
2017 EX 85 13 2 0 0 0 0 98 0 43
2017 EX-02 89 7 4 0 0 0 0 96 0 27
2014 EX 70 26 2 2 0 0 0 96 2 54
2014 EX-02 71 26 0 3 0 0 0 97 3 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 83 6 5 5 2 0 0 89 6 63
2020 EX-02 81 5 8 5 0 0 0 86 5 37
2020 EX-03 84 11 0 5 0 0 0 95 5 19
2017 EX 59 24 7 10 0 0 0 83 10 43
2017 EX-02 70 15 7 7 0 0 0 85 7 27
2014 EX 76 17 2 6 0 0 0 93 6 54
2014 EX-02 74 19 0 6 0 0 0 94 6 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 24 30 29 16 0 2 0 55 16 63
2020 EX-02 26 26 29 18 0 0 0 53 18 38
2020 EX-03 17 44 22 17 0 0 0 61 17 18
2019 EX 30 31 29 7 3 0 0 61 10 70
2019 EX-02 28 33 26 9 4 0 0 61 13 46
2019 EX-03 28 33 33 6 0 0 0 61 6 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 64
2019 EX 10 90 70
2019 EX-02 13 87 46

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 33 28 13 11 2 13 2 71 15 64
2020 EX-02 26 26 13 13 3 18 0 65 19 38
2020 EX-03 42 32 11 11 0 0 5 78 11 19
2019 EX 31 36 6 11 4 10 1 76 18 70
2019 EX-02 26 39 7 11 4 13 0 75 18 46
2019 EX-03 33 28 6 17 6 6 6 69 25 18
2018 EX-02 23 36 8 8 8 15 3 72 19 39
2018 EX-03 31 38 8 15 0 8 0 75 17 13
2017 EX 30 38 5 14 5 9 0 75 20 43
2017 EX-02 30 26 4 22 7 11 0 63 33 27
2014 EX 37 35 9 6 2 11 0 81 8 54
2014 EX-02 32 39 13 3 0 13 0 81 4 31
2014 EX-03 43 36 7 7 0 7 0 85 8 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 53 27 13 3 2 3 0 82 5 64
2020 EX-02 45 32 16 3 3 3 0 78 5 38
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 57 29 9 6 0 0 0 86 6 70
2019 EX-02 50 33 11 7 0 0 0 83 7 46
2019 EX-03 67 22 6 6 0 0 0 89 6 18
2018 EX-02 36 49 8 8 0 0 0 85 8 39
2018 EX-03 62 31 0 8 0 0 0 92 8 13
2017 EX 48 33 10 2 5 2 0 83 7 43
2017 EX-02 48 33 4 4 7 4 0 85 12 27
2014 EX 56 26 7 4 2 6 0 86 6 54
2014 EX-02 52 32 6 6 0 3 0 87 7 31
2014 EX-03 57 29 7 0 0 7 0 92 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 9 91 64
2020 EX-02 13 87 38

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 22 6 9 0 20 0 80 12 64
2020 EX-02 34 24 8 13 0 21 0 73 17 38
2020 EX-03 47 21 5 5 0 21 0 87 7 19
2019 EX 43 26 6 3 1 20 1 87 5 70
2019 EX-02 39 24 9 2 2 24 0 83 6 46
2019 EX-03 39 33 0 6 0 17 6 93 7 18
2018 EX-02 26 34 8 0 0 26 5 88 0 38
2018 EX-03 38 38 8 0 0 15 0 91 0 13
2017 EX 39 35 2 2 0 21 0 94 3 43
2017 EX-02 37 33 4 4 0 22 0 90 5 27
2014 EX 46 20 9 0 0 24 0 88 0 54
2014 EX-02 35 26 13 0 0 26 0 83 0 31
2014 EX-03 64 14 0 0 0 21 0 100 0 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 21 13 3 0 3 0 84 3 63
2020 EX-02 57 22 16 3 0 3 0 81 3 37
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 63 24 9 3 0 1 0 88 3 70
2019 EX-02 54 28 11 4 0 2 0 84 4 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 51 38 8 0 0 0 3 92 0 39
2018 EX-03 54 38 0 0 0 8 0 100 0 13
2017 EX 65 28 7 0 0 0 0 93 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27
2014 EX 59 26 7 0 2 6 0 90 2 54
2014 EX-02 52 32 10 0 3 3 0 87 3 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 2 98 64
2020 EX-02 3 97 38
2020 EX-03 0 100 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 8 92 64
2020 EX-02 8 92 38
2020 EX-03 5 95 19
2019 EX 10 90 70
2019 EX-02 11 89 46
2019 EX-03 6 94 18
2014 EX-02 0 100 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 17 2 3 0 0 3 95 3 64
2020 EX-02 76 18 3 3 0 0 0 95 3 38
2020 EX-03 68 21 0 5 0 0 5 94 6 19
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 31 11 5 0 2 0 84 5 64
2020 EX-02 42 39 13 5 0 0 0 82 5 38
2020 EX-03 63 26 5 5 0 0 0 89 5 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 22 2 2 0 0 0 97 2 64
2020 EX-02 66 29 3 3 0 0 0 95 3 38
2020 EX-03 89 11 0 0 0 0 0 100 0 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 78 17 3 2 0 0 0 95 2 63
2020 EX-02 78 16 3 3 0 0 0 95 3 37
2020 EX-03 84 11 5 0 0 0 0 95 0 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 74 21 2 3 0 0 0 95 3 62
2020 EX-02 68 30 0 3 0 0 0 97 3 37
2020 EX-03 83 11 6 0 0 0 0 94 0 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 14 3 3 0 0 3 94 3 64
2020 EX-02 71 21 3 3 0 0 3 95 3 38
2020 EX-03 84 5 5 0 0 0 5 94 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 91 8 0 2 0 0 0 98 2 64
2020 EX-02 89 11 0 0 0 0 0 100 0 38
2020 EX-03 95 5 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 84 14 0 0 0 0 2 100 0 64
2020 EX-02 84 16 0 0 0 0 0 100 0 38
2020 EX-03 84 16 0 0 0 0 0 100 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 70 16 6 3 3 0 2 87 6 64
2020 EX-02 68 21 5 3 3 0 0 89 5 38
2020 EX-03 68 11 11 5 5 0 0 79 11 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 78 16 2 3 0 0 2 95 3 63
2020 EX-02 76 18 0 5 0 0 0 95 5 38
2020 EX-03 78 17 6 0 0 0 0 94 0 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 98 2 61
2020 EX-02 97 3 37
2020 EX-03 100 0 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 27 40 10 22 2 0 0 67 23 60
2020 EX-02 17 42 11 28 3 0 0 58 31 36
2020 EX-03 39 33 11 17 0 0 0 72 17 18

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 38 3 0 0 2 0 97 0 64
2020 EX-02 55 42 3 0 0 0 0 97 0 38
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 59 34 4 1 0 0 1 94 1 70
2019 EX-02 59 35 4 2 0 0 0 93 2 46
2019 EX-03 44 44 6 0 0 0 6 94 0 18
2018 EX-02 59 28 8 5 0 0 0 87 5 39
2018 EX-03 69 23 0 8 0 0 0 92 8 13
2017 EX 51 35 11 2 0 0 0 86 2 43
2017 EX-02 44 33 19 4 0 0 0 78 4 27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 20 3 13 6 2 0 78 19 64
2020 EX-02 50 29 3 13 5 0 0 79 18 38
2020 EX-03 58 11 5 16 11 0 0 68 26 19

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 19 8 2 3 2 2 87 5 64
2020 EX-02 66 18 13 0 3 0 0 84 3 38
2020 EX-03 58 26 0 5 5 0 5 89 11 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 33 19 5 0 2 0 76 5 64
2020 EX-02 34 37 24 5 0 0 0 71 5 38
2020 EX-03 47 32 16 5 0 0 0 79 5 19
2019 EX 40 44 7 7 1 0 0 84 9 70
2019 EX-02 37 43 9 9 2 0 0 80 11 46
2019 EX-03 39 50 6 6 0 0 0 89 6 18
2018 EX-02 28 49 15 8 0 0 0 77 8 39
2018 EX-03 38 38 15 0 8 0 0 77 8 13
2017 EX 27 47 10 11 5 0 0 74 16 43
2017 EX-02 22 41 11 19 7 0 0 63 26 27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 51 0 5 0 0 0 95 5 61
2020 EX-02 35 59 0 5 0 0 0 95 5 37
2020 EX-03 44 50 0 6 0 0 0 94 6 18
2019 EX 35 52 4 7 0 0 1 88 7 69
2019 EX-02 29 56 7 9 0 0 0 84 9 45
2019 EX-03 28 61 0 6 0 0 6 94 6 18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 36 16 6 5 2 0 73 11 64
2020 EX-02 34 34 18 11 3 0 0 68 13 38
2020 EX-03 32 47 11 0 11 0 0 79 11 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 36 9 5 3 2 0 83 8 64
2020 EX-02 39 45 8 5 3 0 0 84 8 38
2020 EX-03 58 21 11 5 5 0 0 79 11 19
2019 EX 25 42 17 12 4 0 0 67 16 69
2019 EX-02 22 36 22 16 4 0 0 58 20 45
2019 EX-03 22 56 11 6 6 0 0 78 11 18
2018 EX-02 46 28 23 3 0 0 0 74 3 39
2018 EX-03 62 8 23 0 8 0 0 69 8 13
2017 EX 63 19 9 2 5 0 2 84 7 43
2017 EX-02 67 15 7 4 4 0 4 85 8 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 19 16 34 20 2 0 29 56 64
2020 EX-02 3 21 16 37 24 0 0 24 61 38
2020 EX-03 16 11 16 37 21 0 0 26 58 19
2019 EX 16 30 21 16 17 0 0 46 33 70
2019 EX-02 15 26 20 22 17 0 0 41 39 46
2019 EX-03 6 39 33 6 17 0 0 44 22 18
2018 EX-02 0 26 41 15 18 0 0 26 33 39
2018 EX-03 8 38 23 15 15 0 0 46 31 13
2017 EX 7 27 25 27 11 0 2 35 39 43
2017 EX-02 11 26 19 26 15 0 4 38 42 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 14 31 28 20 5 2 0 46 25 64
2020 EX-02 5 37 29 26 3 0 0 42 29 38
2020 EX-03 21 26 32 11 11 0 0 47 21 19
2019 EX 26 30 25 16 3 0 0 57 19 69
2019 EX-02 18 36 24 18 4 0 0 53 22 45
2019 EX-03 33 22 28 17 0 0 0 56 17 18
2018 EX-02 5 33 41 13 8 0 0 38 21 39
2018 EX-03 15 46 31 0 8 0 0 62 8 13
2017 EX 14 32 25 22 5 0 2 47 27 43
2017 EX-02 15 33 19 22 7 0 4 50 31 27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 5 21 27 30 14 2 2 26 46 63
2020 EX-02 0 22 35 30 14 0 0 22 43 37
2020 EX-03 11 16 11 42 16 0 5 28 61 19
2019 EX 11 17 29 27 16 0 0 29 43 70
2019 EX-02 9 11 28 35 17 0 0 20 52 46
2019 EX-03 6 28 39 17 11 0 0 33 28 18
2018 EX-02 3 21 36 26 15 0 0 23 41 39
2018 EX-03 0 31 54 15 0 0 0 31 15 13
2017 EX 9 9 44 16 19 0 2 19 36 43
2017 EX-02 11 7 33 19 26 0 4 19 46 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 22 17 33 20 6 2 0 40 27 64
2020 EX-02 16 21 34 24 5 0 0 37 29 38
2020 EX-03 26 5 37 21 11 0 0 32 32 19
2019 EX 28 29 23 10 10 0 0 57 20 69
2019 EX-02 24 27 22 13 13 0 0 51 27 45
2019 EX-03 22 39 33 6 0 0 0 61 6 18
2018 EX-02 10 41 26 10 13 0 0 51 23 39
2018 EX-03 31 38 23 8 0 0 0 69 8 13
2017 EX 16 18 44 10 7 0 5 36 18 43
2017 EX-02 22 19 33 11 7 0 7 44 20 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 25 19 28 9 2 0 43 38 64
2020 EX-02 13 24 13 42 8 0 0 37 50 38
2020 EX-03 21 21 32 11 16 0 0 42 26 19
2019 EX 29 27 21 16 7 0 0 56 23 70
2019 EX-02 24 22 28 15 11 0 0 46 26 46
2019 EX-03 33 39 11 17 0 0 0 72 17 18
2018 EX-02 8 38 21 21 13 0 0 46 33 39
2018 EX-03 31 31 23 15 0 0 0 62 15 13
2017 EX 11 27 37 18 7 0 0 39 25 43
2017 EX-02 15 19 48 7 11 0 0 33 19 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 28 25 23 11 8 2 3 56 20 64
2020 EX-02 21 18 32 16 13 0 0 39 29 38
2020 EX-03 42 42 5 5 0 0 5 89 6 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 25 17 9 0 2 0 73 10 64
2020 EX-02 45 18 26 11 0 0 0 63 11 38
2020 EX-03 42 42 5 11 0 0 0 84 11 19
2019 EX 47 30 17 4 1 0 0 77 6 70
2019 EX-02 39 33 22 4 2 0 0 72 7 46
2019 EX-03 50 33 11 6 0 0 0 83 6 18
2018 EX-02 28 41 28 0 3 0 0 69 3 39
2018 EX-03 42 42 0 17 0 0 0 83 17 12
2017 EX 25 35 23 12 2 0 2 62 15 43
2017 EX-02 19 33 30 15 0 0 4 54 15 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 25 23 17 3 2 0 56 21 64
2020 EX-02 21 24 29 21 5 0 0 45 26 38
2020 EX-03 42 21 21 16 0 0 0 63 16 19
2019 EX 21 44 23 9 3 0 0 66 11 70
2019 EX-02 9 46 28 13 4 0 0 54 17 46
2019 EX-03 44 44 11 0 0 0 0 89 0 18
2018 EX-02 8 41 33 13 5 0 0 49 18 39
2018 EX-03 50 33 8 8 0 0 0 83 8 12
2017 EX 14 39 26 9 10 0 2 54 20 43
2017 EX-02 15 33 26 15 7 0 4 50 23 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 51 24 14 8 2 2 0 76 10 63
2020 EX-02 49 19 22 8 3 0 0 68 11 37
2020 EX-03 53 37 0 11 0 0 0 89 11 19
2019 EX 48 28 17 1 6 0 0 75 7 69
2019 EX-02 38 33 18 2 9 0 0 71 11 45
2019 EX-03 61 22 17 0 0 0 0 83 0 18
2018 EX-02 13 46 28 13 0 0 0 59 13 39
2018 EX-03 67 25 8 0 0 0 0 92 0 12
2017 EX 37 26 18 12 5 0 2 64 17 43
2017 EX-02 33 26 22 11 4 0 4 62 15 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 19 16 3 0 2 0 80 3 62
2020 EX-02 53 28 14 6 0 0 0 81 6 36
2020 EX-03 68 5 26 0 0 0 0 74 0 19
2019 EX 64 21 11 1 1 0 0 86 3 70
2019 EX-02 57 24 15 2 2 0 0 80 4 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 22 25 33 14 5 2 0 48 19 64
2020 EX-02 26 16 34 18 5 0 0 42 24 38
2020 EX-03 11 32 42 11 5 0 0 42 16 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 22 27 28 11 11 2 0 49 22 64
2020 EX-02 11 29 34 11 16 0 0 39 26 38
2020 EX-03 32 26 21 16 5 0 0 58 21 19
2019 EX 34 33 19 9 6 0 0 67 14 70
2019 EX-02 28 30 22 13 7 0 0 59 20 46
2019 EX-03 39 39 17 0 6 0 0 78 6 18
2018 EX-02 23 33 18 21 5 0 0 56 26 39
2018 EX-03 17 42 8 33 0 0 0 58 33 12
2017 EX 25 35 21 9 8 0 2 62 17 43
2017 EX-02 30 30 22 7 7 0 4 62 15 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 25 8 8 0 2 0 84 8 64
2020 EX-02 53 29 11 8 0 0 0 82 8 38
2020 EX-03 58 26 5 11 0 0 0 84 11 19
2019 EX 61 20 16 3 0 0 0 81 3 70
2019 EX-02 57 20 22 2 0 0 0 76 2 46
2019 EX-03 72 17 6 6 0 0 0 89 6 18
2018 EX-02 59 23 13 0 5 0 0 82 5 39
2018 EX-03 83 8 0 0 8 0 0 92 8 12
2017 EX 43 26 19 9 2 0 0 69 11 43
2017 EX-02 52 22 19 4 4 0 0 74 7 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 17 25 0 0 2 0 75 0 64
2020 EX-02 47 18 34 0 0 0 0 66 0 38
2020 EX-03 68 16 16 0 0 0 0 84 0 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 86 5 3 2 0 2 3 95 2 64
2020 EX-02 92 3 3 3 0 0 0 95 3 38
2020 EX-03 74 11 5 0 0 0 11 94 0 19
2019 EX 94 1 3 0 0 0 1 97 0 70
2019 EX-02 93 2 2 0 0 0 2 98 0 46
2019 EX-03 94 0 6 0 0 0 0 94 0 18
2018 EX-02 79 11 5 0 0 0 5 94 0 38
2018 EX-03 92 8 0 0 0 0 0 100 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 83 6 5 2 3 2 0 90 5 64
2020 EX-02 82 11 5 0 3 0 0 92 3 38
2020 EX-03 84 0 5 5 5 0 0 84 11 19
2019 EX 87 6 4 1 1 0 0 93 3 70
2019 EX-02 83 7 7 2 2 0 0 89 4 46
2019 EX-03 94 6 0 0 0 0 0 100 0 18
2018 EX-02 82 13 3 0 0 0 3 97 0 39
2018 EX-03 100 0 0 0 0 0 0 100 0 12
2017 EX 84 7 2 2 5 0 0 91 7 43
2017 EX-02 74 11 4 4 7 0 0 85 11 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 16 9 3 0 2 2 87 3 64
2020 EX-02 74 21 3 0 0 0 3 97 0 38
2020 EX-03 58 5 26 11 0 0 0 63 11 19
2019 EX 64 27 7 1 0 0 0 91 1 70
2019 EX-02 65 22 11 2 0 0 0 87 2 46
2019 EX-03 56 44 0 0 0 0 0 100 0 18
2018 EX-02 46 36 13 3 3 0 0 82 5 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13
2017 EX 65 31 5 0 0 0 0 95 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 14 10 6 2 2 2 82 8 63
2020 EX-02 59 16 16 5 0 0 3 78 6 37
2020 EX-03 68 16 0 11 5 0 0 84 16 19
2019 EX 72 14 9 3 1 0 0 87 4 69
2019 EX-02 69 18 7 4 2 0 0 87 7 45
2019 EX-03 72 11 17 0 0 0 0 83 0 18
2018 EX-02 46 31 13 3 8 0 0 77 10 39
2018 EX-03 77 15 8 0 0 0 0 92 0 13
2017 EX 72 14 9 2 2 0 0 86 5 42
2017 EX-02 69 12 12 4 4 0 0 81 8 26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 33 10 5 0 2 2 85 5 63
2020 EX-02 45 39 11 3 0 0 3 86 3 38
2020 EX-03 56 22 11 11 0 0 0 78 11 18
2019 EX 55 30 9 3 3 0 0 86 6 69
2019 EX-02 51 42 7 0 0 0 0 93 0 45
2019 EX-03 50 11 17 11 11 0 0 61 22 18
2018 EX-02 53 21 18 8 0 0 0 74 8 38
2018 EX-03 31 46 23 0 0 0 0 77 0 13
2017 EX 58 23 11 5 2 0 0 81 8 43
2017 EX-02 56 26 11 4 4 0 0 81 7 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 17 8 6 0 2 0 85 6 63
2020 EX-02 65 19 8 8 0 0 0 84 8 37
2020 EX-03 68 16 11 5 0 0 0 84 5 19
2019 EX 76 21 1 1 0 0 0 97 1 68
2019 EX-02 70 27 2 0 0 0 0 98 0 44
2019 EX-03 83 11 0 6 0 0 0 94 6 18
2018 EX-02 72 15 10 0 0 0 3 89 0 39
2018 EX-03 85 8 8 0 0 0 0 92 0 13
2017 EX 73 22 2 0 0 0 2 98 0 43
2017 EX-02 78 15 4 0 0 0 4 96 0 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 89 8 2 0 0 2 0 98 0 63
2020 EX-02 86 11 3 0 0 0 0 97 0 37
2020 EX-03 95 5 0 0 0 0 0 100 0 19
2019 EX 94 6 0 0 0 0 0 100 0 69
2019 EX-02 93 7 0 0 0 0 0 100 0 45
2019 EX-03 94 6 0 0 0 0 0 100 0 18
2018 EX-02 87 10 0 0 0 0 3 100 0 39
2018 EX-03 92 8 0 0 0 0 0 100 0 13
2017 EX 93 5 0 0 2 0 0 98 2 43
2017 EX-02 89 7 0 0 4 0 0 96 4 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 22 8 5 0 2 0 87 5 64
2020 EX-02 61 21 13 5 0 0 0 82 5 38
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 75 17 6 1 0 0 0 93 1 69
2019 EX-02 73 18 7 2 0 0 0 91 2 45
2019 EX-03 83 11 6 0 0 0 0 94 0 18
2018 EX-02 62 15 15 5 0 0 3 79 5 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13
2017 EX 65 28 5 2 0 0 0 93 2 43
2017 EX-02 67 22 7 4 0 0 0 89 4 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 28 33 25 8 3 3 0 63 11 64
2020 EX-02 18 37 29 11 5 0 0 55 16 38
2020 EX-03 47 16 26 5 0 5 0 67 6 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 22 36 19 9 0 2 35 29 64
2020 EX-02 11 18 39 18 13 0 0 29 32 38
2020 EX-03 11 16 42 26 5 0 0 26 32 19
2019 EX 9 31 46 11 3 0 0 40 14 70
2019 EX-02 7 26 50 15 2 0 0 33 17 46
2019 EX-03 11 39 44 6 0 0 0 50 6 18
2018 EX-02 0 33 44 21 3 0 0 33 23 39
2018 EX-03 23 23 46 0 8 0 0 46 8 13
2017 EX 9 18 57 10 5 0 0 27 15 43
2017 EX-02 11 19 56 11 4 0 0 30 15 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 31 23 22 3 2 0 25 51 64
2020 EX-02 24 32 26 16 3 0 0 18 55 38
2020 EX-03 16 32 21 26 5 0 0 32 47 19
2019 EX 10 21 36 23 10 0 0 33 31 70
2019 EX-02 13 24 39 17 7 0 0 24 37 46
2019 EX-03 6 17 33 28 17 0 0 44 22 18
2018 EX-02 15 26 44 8 8 0 0 15 41 39
2018 EX-03 15 8 38 31 8 0 0 38 23 13
2017 EX 5 18 53 18 7 0 0 25 22 43
2017 EX-02 7 15 52 19 7 0 0 26 22 27
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 34 14 3 42 58 64
2020 EX-02 55 26 16 3 32 68 38
2020 EX-03 37 53 11 0 59 41 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 32 68 31
2020 EX-02 38 62 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 17 11 5 8 2 3 75 13 64
2020 EX-02 53 18 16 8 5 0 0 71 13 38
2020 EX-03 53 16 5 0 16 0 11 76 18 19
2019 EX 61 14 10 4 6 0 4 79 10 70
2019 EX-02 54 13 11 7 9 0 7 72 16 46
2019 EX-03 67 22 11 0 0 0 0 89 0 18
2018 EX-02 64 18 8 0 8 0 3 84 8 39
2018 EX-03 69 8 15 0 0 0 8 83 0 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 26 29 10 16 19 0 0 55 35 31
2020 EX-02 19 33 10 14 24 0 0 52 38 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 16 3 6 13 3 45 56 38 31
2020 EX-02 14 14 5 5 14 5 43 55 36 21
Report a problem on this page
Date modified: