2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 22 8 2 5 0 0 86 6 64
2020 Administration and Foreign Services 52 31 10 3 5 0 0 82 8 62
2020 Other occupational category 49 33 8 6 2 0 0 83 9 1416
2019 Executive 77 13 6 1 3 0 0 90 4 70
2019 Scientific and Professional 17 33 33 8 8 0 0 50 17 12
2019 Administration and Foreign Services 38 40 11 5 5 0 0 78 10 97
2019 Other occupational category 53 34 7 5 2 0 0 86 7 1481
2018 Executive 73 19 6 2 0 0 0 92 2 62
2018 Scientific and Professional 30 43 11 13 4 0 0 72 17 47
2018 Administration and Foreign Services 43 40 8 5 2 0 0 84 8 166
2018 Administrative Support 65 18 6 0 12 0 0 82 12 17
2018 Other occupational category 48 38 7 5 2 0 0 86 7 1132
2017 Executive 65 26 7 2 0 0 0 91 2 43
2017 Other occupational category 47 37 7 5 4 0 0 85 8 979
2014 Executive 61 28 4 6 2 0 0 89 7 54
2014 Scientific and Professional 43 28 15 14 0 0 0 71 14 21
2014 Administration and Foreign Services 39 48 4 8 1 0 0 87 9 77
2014 Other occupational category 47 39 7 5 3 0 0 86 7 1085

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 48 36 2 13 2 0 0 84 14 64
2020 Administration and Foreign Services 43 33 13 7 5 0 0 75 11 61
2020 Other occupational category 45 36 9 7 4 0 0 80 11 1416
2019 Executive 62 28 6 1 3 0 0 90 4 69
2019 Scientific and Professional 17 50 8 17 8 0 0 67 25 12
2019 Administration and Foreign Services 30 31 25 9 4 0 0 61 14 96
2019 Other occupational category 44 35 9 7 4 0 0 79 12 1479
2018 Executive 56 28 9 5 0 0 2 86 5 64
2018 Scientific and Professional 32 30 21 9 6 0 2 63 15 47
2018 Administration and Foreign Services 40 34 12 12 3 0 0 74 15 164
2018 Administrative Support 41 41 6 0 12 0 0 82 12 17
2018 Other occupational category 42 37 9 8 4 0 0 79 12 1128
2017 Executive 57 25 16 2 0 0 0 82 2 43
2017 Other occupational category 38 38 10 10 4 0 0 76 14 977

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 17 6 2 2 0 0 91 3 64
2020 Administration and Foreign Services 56 30 8 3 3 0 0 85 7 61
2020 Other occupational category 63 27 8 2 1 0 0 90 3 1413
2019 Executive 81 15 1 1 1 0 0 96 3 67
2019 Scientific and Professional 25 58 8 8 0 0 0 83 8 12
2019 Administration and Foreign Services 51 32 14 2 1 0 0 83 3 96
2019 Other occupational category 63 27 7 1 1 0 0 90 3 1472
2018 Executive 83 14 3 0 0 0 0 97 0 63
2018 Scientific and Professional 43 35 20 2 0 0 0 78 2 46
2018 Administration and Foreign Services 62 28 7 2 1 0 0 90 3 164
2018 Administrative Support 88 6 6 0 0 0 0 94 0 17
2018 Other occupational category 63 27 7 2 1 0 0 90 4 1117
2017 Executive 85 7 8 0 0 0 0 92 0 42
2017 Other occupational category 62 29 6 2 1 0 0 91 3 974
2014 Executive 83 17 0 0 0 0 0 100 0 54
2014 Scientific and Professional 52 33 10 0 4 0 0 86 4 21
2014 Administration and Foreign Services 69 27 4 0 0 0 0 96 0 77
2014 Other occupational category 71 23 5 1 1 0 0 93 2 1085

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 20 6 3 2 2 0 89 5 64
2020 Administration and Foreign Services 56 30 11 0 3 0 0 85 3 61
2020 Other occupational category 55 31 8 4 2 0 0 86 6 1415
2019 Executive 71 17 7 1 3 0 0 89 4 70
2019 Scientific and Professional 17 42 33 0 0 8 0 64 0 12
2019 Administration and Foreign Services 47 36 9 4 3 0 0 83 7 96
2019 Other occupational category 57 31 6 3 2 0 0 88 5 1479
2018 Executive 70 23 5 2 0 0 0 94 2 64
2018 Scientific and Professional 43 37 13 7 0 0 0 80 7 46
2018 Administration and Foreign Services 52 34 10 3 2 0 0 85 5 165
2018 Administrative Support 65 18 12 0 6 0 0 82 6 17
2018 Other occupational category 55 33 7 3 2 0 0 88 5 1129
2017 Executive 61 22 12 3 2 0 0 83 6 42
2017 Other occupational category 53 34 7 4 3 0 0 87 6 975
2014 Executive 59 30 0 4 7 0 0 89 11 54
2014 Scientific and Professional 43 33 19 5 0 0 0 76 5 21
2014 Administration and Foreign Services 48 41 7 4 1 0 0 88 5 77
2014 Other occupational category 55 33 6 3 2 0 0 88 5 1083

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 19 5 2 0 2 0 94 2 64
2020 Administration and Foreign Services 63 26 2 5 5 0 0 89 10 62
2020 Other occupational category 65 23 7 3 1 0 0 88 5 1411
2019 Executive 76 19 3 1 1 0 0 94 3 70
2019 Scientific and Professional 50 17 25 8 0 0 0 67 8 12
2019 Administration and Foreign Services 54 24 9 7 6 0 0 77 13 97
2019 Other occupational category 64 22 7 4 2 0 0 87 7 1474
2018 Executive 75 19 5 2 0 0 0 94 2 64
2018 Scientific and Professional 54 22 20 4 0 0 0 76 4 46
2018 Administration and Foreign Services 60 29 8 2 1 0 0 89 3 166
2018 Administrative Support 71 18 0 0 12 0 0 88 12 17
2018 Other occupational category 64 23 9 3 1 0 0 87 4 1133
2017 Executive 74 21 2 0 2 0 0 95 2 43
2017 Other occupational category 56 27 10 5 2 0 0 83 7 978
2014 Executive 57 22 13 6 2 0 0 80 7 54
2014 Scientific and Professional 43 42 5 5 5 0 0 85 10 21
2014 Administration and Foreign Services 53 27 14 3 3 0 0 80 5 77
2014 Other occupational category 57 28 8 4 2 0 0 85 7 1085

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 22 5 3 0 2 0 92 3 63
2020 Administration and Foreign Services 57 26 7 3 7 0 0 84 10 61
2020 Other occupational category 61 27 6 4 2 0 0 88 6 1404
2019 Executive 71 20 6 1 1 0 0 91 3 70
2019 Scientific and Professional 33 25 17 25 0 0 0 58 25 12
2019 Administration and Foreign Services 43 29 15 9 4 0 0 72 14 96
2019 Other occupational category 60 26 6 5 2 0 0 87 7 1477
2018 Executive 70 25 3 2 0 0 0 95 2 64
2018 Scientific and Professional 53 27 16 2 2 0 0 80 4 45
2018 Administration and Foreign Services 57 32 7 3 1 0 0 89 4 166
2018 Administrative Support 71 12 6 0 12 0 0 82 12 17
2018 Other occupational category 58 27 8 5 2 0 0 86 6 1132
2017 Executive 69 23 5 0 2 0 0 92 2 43
2017 Other occupational category 52 31 10 6 2 0 0 83 8 978
2014 Executive 52 30 7 9 2 0 0 81 11 54
2014 Scientific and Professional 43 38 9 5 5 0 0 81 10 21
2014 Administration and Foreign Services 48 31 10 9 0 1 0 80 9 77
2014 Other occupational category 54 30 8 5 3 0 0 84 8 1084

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 59 22 11 3 2 3 0 84 5 64
2020 Administration and Foreign Services 52 29 6 5 6 2 0 82 11 62
2020 Other occupational category 61 20 9 5 3 1 0 83 8 1418
2019 Executive 66 19 11 3 1 0 0 84 4 70
2019 Scientific and Professional 33 25 8 0 33 0 0 58 33 12
2019 Administration and Foreign Services 37 23 13 16 7 3 0 62 24 97
2019 Other occupational category 60 21 9 5 3 1 0 82 9 1480
2018 Executive 64 22 5 6 0 3 0 89 6 64
2018 Scientific and Professional 57 17 13 4 7 2 0 76 11 46
2018 Administration and Foreign Services 55 18 14 8 2 2 1 76 10 166
2018 Administrative Support 76 6 6 0 12 0 0 82 12 17
2018 Other occupational category 58 22 11 5 3 1 0 81 8 1136
2017 Executive 60 27 5 2 5 0 0 88 7 43
2017 Other occupational category 52 23 12 7 4 2 1 77 11 978
2014 Executive 58 17 8 8 9 0 0 75 17 53
2014 Scientific and Professional 33 28 19 10 5 5 0 65 16 21
2014 Administration and Foreign Services 53 20 10 9 5 3 0 75 15 77
2014 Other occupational category 55 23 10 5 5 3 0 80 10 1086
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 81 14 0 3 0 2 0 97 3 64
2020 Administration and Foreign Services 63 21 10 2 5 0 0 84 6 62
2020 Other occupational category 65 22 7 3 1 1 2 89 4 1416
2019 Executive 90 7 1 0 1 0 0 97 1 70
2019 Scientific and Professional 50 25 8 0 0 0 17 90 0 12
2019 Administration and Foreign Services 49 27 18 3 2 0 1 76 5 94
2019 Other occupational category 63 22 10 2 1 1 2 87 4 1483

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 20 0 11 0 2 0 89 11 64
2020 Administration and Foreign Services 59 26 5 3 5 0 2 87 8 61
2020 Other occupational category 57 27 7 6 2 0 0 84 8 1416
2019 Executive 61 30 4 1 3 0 0 91 4 70
2019 Scientific and Professional 42 17 8 25 0 0 8 64 27 12
2019 Administration and Foreign Services 41 31 11 15 1 1 0 73 16 94
2019 Other occupational category 53 28 8 7 3 0 0 81 10 1477
2018 Executive 67 27 5 2 0 0 0 94 2 64
2018 Scientific and Professional 43 30 15 6 6 0 0 72 13 47
2018 Administration and Foreign Services 50 34 8 4 4 0 1 85 7 166
2018 Administrative Support 53 29 12 6 0 0 0 82 6 17
2018 Other occupational category 49 31 8 7 3 1 0 81 11 1132
2017 Executive 63 18 8 9 2 0 0 81 11 43
2017 Other occupational category 46 34 9 6 4 0 0 80 11 978
2014 Executive 52 30 7 6 6 0 0 81 11 54
2014 Scientific and Professional 43 38 5 10 4 0 0 81 14 21
2014 Administration and Foreign Services 44 33 10 10 3 0 0 77 13 77
2014 Other occupational category 48 33 8 7 4 0 0 81 11 1086

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 63 30 2 3 2 2 0 94 5 64
2020 Administration and Foreign Services 71 16 5 5 3 0 0 87 8 62
2020 Other occupational category 66 21 6 5 3 0 0 87 8 1419
2019 Executive 68 25 3 1 3 0 0 93 4 69
2019 Scientific and Professional 25 33 25 0 8 0 8 64 9 12
2019 Administration and Foreign Services 44 28 10 14 4 0 0 72 18 96
2019 Other occupational category 58 25 8 6 3 0 0 83 9 1482
2018 Executive 61 22 16 2 0 0 0 83 2 64
2018 Scientific and Professional 47 32 11 6 4 0 0 79 11 47
2018 Administration and Foreign Services 52 28 10 5 4 0 1 81 9 165
2018 Administrative Support 53 24 24 0 0 0 0 76 0 17
2018 Other occupational category 54 26 8 6 5 0 0 81 11 1131
2017 Executive 64 22 7 5 2 0 0 86 7 42
2017 Other occupational category 54 28 8 6 3 0 0 82 9 977
2014 Executive 54 20 13 9 4 0 0 74 13 54
2014 Scientific and Professional 52 34 5 5 4 0 0 86 9 21
2014 Administration and Foreign Services 49 31 10 8 1 0 0 81 9 77
2014 Other occupational category 56 28 7 6 3 0 0 84 9 1084

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 56 31 6 5 0 2 0 89 5 64
2020 Administration and Foreign Services 44 28 7 7 5 10 0 80 13 61
2020 Other occupational category 45 27 11 6 3 7 0 78 10 1417
2019 Executive 45 45 4 6 0 0 0 90 6 69
2019 Scientific and Professional 25 25 25 0 17 8 0 55 18 12
2019 Administration and Foreign Services 35 22 19 13 2 9 0 63 16 96
2019 Other occupational category 40 29 12 9 4 6 0 74 14 1481
2018 Executive 48 38 13 2 0 0 0 86 2 64
2018 Scientific and Professional 34 32 13 6 6 9 0 72 14 47
2018 Administration and Foreign Services 32 31 15 12 3 7 0 67 16 165
2018 Administrative Support 35 24 12 24 6 0 0 59 29 17
2018 Other occupational category 33 34 15 8 4 6 0 71 13 1135
2017 Executive 43 43 0 11 2 0 0 86 14 43
2017 Other occupational category 25 34 14 12 7 8 0 64 21 978
2014 Executive 37 43 11 6 4 0 0 80 9 54
2014 Scientific and Professional 19 52 10 9 0 10 0 79 10 21
2014 Administration and Foreign Services 26 42 13 10 5 4 0 70 16 77
2014 Other occupational category 34 32 12 10 5 7 0 71 16 1084

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 59 30 5 5 0 2 0 90 5 64
2020 Administration and Foreign Services 39 36 7 8 10 0 0 75 18 61
2020 Other occupational category 40 32 13 9 4 2 0 73 13 1416
2019 Executive 58 33 6 1 1 0 0 91 3 67
2019 Scientific and Professional 33 8 25 17 17 0 0 42 33 12
2019 Administration and Foreign Services 25 33 18 11 8 4 0 61 21 96
2019 Other occupational category 34 32 14 12 6 2 0 67 18 1479
2018 Executive 48 41 8 3 0 0 0 89 3 64
2018 Scientific and Professional 30 28 21 11 11 0 0 57 21 47
2018 Administration and Foreign Services 26 32 15 19 5 2 0 60 25 163
2018 Administrative Support 35 35 0 18 12 0 0 71 29 17
2018 Other occupational category 30 36 17 11 5 2 0 67 16 1134
2017 Executive 49 40 7 2 2 0 0 89 5 43
2017 Other occupational category 24 35 15 16 8 2 0 60 24 975
2014 Executive 37 46 6 7 4 0 0 83 11 54
2014 Scientific and Professional 14 57 5 19 0 5 0 75 20 21
2014 Administration and Foreign Services 25 32 22 9 10 1 0 58 20 77
2014 Other occupational category 30 35 13 14 5 2 0 67 20 1086

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 41 20 0 2 2 0 78 2 64
2020 Administration and Foreign Services 31 37 11 10 11 0 0 68 21 62
2020 Other occupational category 28 32 16 14 6 4 0 63 21 1414
2019 Executive 28 51 13 7 1 0 0 78 9 69
2019 Scientific and Professional 25 17 25 17 17 0 0 42 33 12
2019 Administration and Foreign Services 20 32 18 16 9 5 0 54 27 97
2019 Other occupational category 21 32 18 15 8 4 0 56 25 1477
2018 Executive 34 41 11 14 0 0 0 75 14 64
2018 Scientific and Professional 21 23 21 19 9 6 0 48 30 47
2018 Administration and Foreign Services 18 29 21 19 8 5 0 49 29 165
2018 Administrative Support 24 35 12 18 12 0 0 59 29 17
2018 Other occupational category 18 33 21 16 8 5 0 53 25 1132
2017 Executive 24 37 9 26 5 0 0 60 31 43
2017 Other occupational category 14 33 19 20 9 5 0 49 31 980
2014 Executive 24 35 22 15 4 0 0 59 19 54
2014 Scientific and Professional 14 24 42 4 5 10 0 42 10 21
2014 Administration and Foreign Services 16 26 21 25 10 2 0 43 36 77
2014 Other occupational category 19 35 16 18 7 5 0 57 26 1085

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 50 11 3 2 2 0 84 5 64
2020 Administration and Foreign Services 31 31 11 15 11 2 0 62 26 62
2020 Other occupational category 25 35 14 16 9 2 0 61 25 1419
2019 Executive 30 43 10 14 1 0 0 74 16 69
2019 Scientific and Professional 33 8 17 17 25 0 0 42 42 12
2019 Administration and Foreign Services 11 27 19 25 15 3 0 40 41 96
2019 Other occupational category 18 31 17 20 11 3 0 50 32 1481
2018 Executive 30 42 16 11 2 0 0 72 13 64
2018 Scientific and Professional 19 30 19 19 11 2 0 50 30 47
2018 Administration and Foreign Services 13 33 19 20 13 2 0 47 33 165
2018 Administrative Support 29 35 12 12 12 0 0 65 24 17
2018 Other occupational category 15 34 18 20 11 3 0 50 32 1137
2017 Executive 21 52 14 9 5 0 0 73 14 43
2017 Other occupational category 12 30 14 26 14 3 0 44 42 976
2014 Executive 26 35 17 17 6 0 0 61 22 54
2014 Scientific and Professional 29 15 23 28 0 5 0 46 30 21
2014 Administration and Foreign Services 17 23 21 29 10 0 0 40 39 77
2014 Other occupational category 17 34 16 21 11 2 0 52 32 1083
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 31 9 14 2 0 0 75 16 64
2020 Administration and Foreign Services 43 31 11 10 5 0 0 74 15 61
2020 Other occupational category 38 39 9 9 4 0 0 78 13 1416
2019 Executive 51 32 9 6 3 0 0 83 9 69
2019 Scientific and Professional 42 17 17 8 17 0 0 58 25 12
2019 Administration and Foreign Services 30 36 20 7 6 0 0 67 14 96
2019 Other occupational category 37 37 11 10 5 0 0 74 15 1481
2018 Executive 49 27 11 8 5 0 0 76 13 63
2018 Scientific and Professional 13 45 19 17 4 0 2 59 22 47
2018 Administration and Foreign Services 33 36 20 7 4 0 0 69 11 165
2018 Administrative Support 29 41 0 6 24 0 0 71 29 17
2018 Other occupational category 34 37 13 11 5 0 0 71 16 1132
2017 Executive 48 29 9 11 2 0 0 77 14 43
2017 Other occupational category 33 38 12 12 6 0 0 71 17 978
2014 Executive 43 24 11 20 2 0 0 67 22 54
2014 Scientific and Professional 24 33 34 4 5 0 0 57 9 21
2014 Administration and Foreign Services 32 44 11 4 9 0 0 77 13 77
2014 Other occupational category 35 37 14 8 6 0 0 72 14 1084

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 30 5 8 3 0 0 84 11 64
2020 Administration and Foreign Services 43 39 3 7 8 0 0 82 15 61
2020 Other occupational category 32 43 10 10 4 0 0 75 14 1410
2019 Executive 46 43 3 4 4 0 0 88 9 68
2019 Scientific and Professional 8 58 8 8 17 0 0 67 25 12
2019 Administration and Foreign Services 27 40 10 13 11 0 0 67 23 94
2019 Other occupational category 32 42 11 11 4 0 0 74 15 1474
2018 Executive 44 38 13 6 0 0 0 81 6 64
2018 Scientific and Professional 17 47 21 9 6 0 0 64 15 47
2018 Administration and Foreign Services 32 37 18 9 4 0 0 69 13 165
2018 Administrative Support 53 35 6 0 6 0 0 88 6 17
2018 Other occupational category 28 43 12 12 4 0 0 72 16 1134
2017 Executive 48 32 8 12 0 0 0 80 12 43
2017 Other occupational category 28 42 12 14 4 0 0 70 18 978

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 31 6 3 2 2 2 89 5 64
2020 Administration and Foreign Services 50 27 10 6 6 0 0 77 13 62
2020 Other occupational category 49 30 10 7 4 0 0 80 11 1416
2019 Executive 54 33 1 7 4 0 0 87 11 70
2019 Scientific and Professional 33 42 8 8 0 0 8 82 9 12
2019 Administration and Foreign Services 34 33 15 8 7 2 0 69 16 96
2019 Other occupational category 48 29 11 7 4 0 0 78 12 1483
2018 Executive 48 34 5 9 3 0 0 83 13 64
2018 Scientific and Professional 36 26 21 11 6 0 0 62 17 47
2018 Administration and Foreign Services 41 38 13 4 3 0 1 80 7 165
2018 Administrative Support 29 53 12 6 0 0 0 82 6 17
2018 Other occupational category 42 33 11 8 5 1 0 76 13 1133
2017 Executive 48 28 7 15 2 0 0 76 17 43
2017 Other occupational category 40 35 11 9 4 0 1 76 13 980
2014 Executive 35 43 6 13 4 0 0 78 17 54
2014 Scientific and Professional 34 48 9 0 9 0 0 81 9 21
2014 Administration and Foreign Services 34 42 14 9 1 0 0 75 10 77
2014 Other occupational category 43 35 11 6 4 1 0 79 10 1086

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 59 29 3 6 3 0 0 87 10 63
2020 Administration and Foreign Services 43 38 7 10 3 0 0 80 13 61
2020 Other occupational category 42 36 10 10 2 0 0 78 12 1412
2019 Executive 52 35 4 6 1 0 1 88 7 69
2019 Scientific and Professional 8 33 33 17 8 0 0 42 25 12
2019 Administration and Foreign Services 34 39 11 11 4 0 0 73 15 97
2019 Other occupational category 42 36 9 9 4 0 0 78 13 1468
2018 Executive 47 36 8 6 2 0 2 84 8 64
2018 Scientific and Professional 30 36 11 15 9 0 0 66 23 47
2018 Administration and Foreign Services 35 42 8 13 1 1 0 78 14 165
2018 Administrative Support 53 29 6 6 6 0 0 82 12 17
2018 Other occupational category 33 44 8 10 3 0 0 78 13 1134
2017 Executive 50 31 7 12 0 0 0 81 12 43
2017 Other occupational category 36 43 9 9 3 0 0 79 12 979
2014 Executive 44 39 2 11 4 0 0 83 15 54
2014 Scientific and Professional 24 28 30 14 4 0 0 52 19 21
2014 Administration and Foreign Services 36 38 9 10 7 0 0 74 17 77
2014 Other occupational category 39 37 9 10 3 0 0 77 13 1085

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 13 3 3 2 5 0 92 5 64
2020 Administration and Foreign Services 62 18 7 5 5 0 3 83 10 61
2020 Other occupational category 62 21 8 4 3 2 1 85 7 1414

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 44 3 6 2 3 0 89 8 64
2020 Administration and Foreign Services 42 21 10 18 8 2 0 64 26 62
2020 Other occupational category 38 36 12 8 5 1 0 74 14 1410
2019 Executive 49 39 7 6 0 0 0 87 6 70
2019 Scientific and Professional 25 33 8 25 8 0 0 58 33 12
2019 Administration and Foreign Services 29 31 18 9 8 3 1 63 18 96
2019 Other occupational category 35 33 12 12 6 1 0 69 19 1477
2018 Executive 48 38 6 8 0 0 0 86 8 64
2018 Scientific and Professional 24 22 24 20 9 2 0 47 29 46
2018 Administration and Foreign Services 30 39 12 11 7 1 0 70 18 164
2018 Administrative Support 59 18 6 0 18 0 0 76 18 17
2018 Other occupational category 31 35 14 11 7 1 0 67 18 1125
2017 Executive 34 54 7 5 0 0 0 89 5 43
2017 Other occupational category 26 39 12 13 8 2 0 66 22 978
2014 Executive 41 39 9 7 2 2 0 81 9 54
2014 Scientific and Professional 25 47 24 0 5 0 0 71 5 21
2014 Administration and Foreign Services 25 39 13 16 8 0 0 63 23 77
2014 Other occupational category 35 34 13 11 6 1 0 70 17 1085

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 23 13 5 8 2 0 75 13 64
2020 Administration and Foreign Services 34 24 15 13 15 0 0 58 27 62
2020 Other occupational category 36 32 12 10 8 1 2 69 18 1416
2019 Executive 51 30 10 3 0 1 4 86 3 70
2019 Scientific and Professional 33 17 17 17 17 0 0 50 33 12
2019 Administration and Foreign Services 30 32 10 13 11 1 2 64 26 97
2019 Other occupational category 35 30 12 10 10 1 1 67 21 1477
2018 Executive 61 17 6 9 5 0 2 79 14 64
2018 Scientific and Professional 22 13 27 18 20 0 0 36 38 45
2018 Administration and Foreign Services 34 27 9 18 10 2 1 63 28 164
2018 Administrative Support 38 31 6 13 13 0 0 69 25 16
2018 Other occupational category 32 29 13 14 10 1 2 63 24 1129
2017 Executive 50 27 12 7 2 0 2 78 10 42
2017 Other occupational category 22 32 14 16 13 2 2 56 30 978
2014 Executive 44 28 6 6 13 2 2 75 19 54
2014 Scientific and Professional 19 48 19 9 5 0 0 67 14 21
2014 Administration and Foreign Services 21 30 18 13 17 1 0 51 30 77
2014 Other occupational category 31 29 12 14 10 1 2 63 25 1085

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 23 13 6 5 2 2 76 11 64
2020 Administration and Foreign Services 58 23 8 3 8 0 0 81 11 62
2020 Other occupational category 60 23 9 3 3 0 2 85 6 1419
2019 Executive 55 26 10 7 1 0 0 81 9 69
2019 Scientific and Professional 50 8 0 8 17 0 17 70 30 12
2019 Administration and Foreign Services 59 21 10 4 2 0 3 83 6 96
2019 Other occupational category 64 21 9 2 1 0 3 87 4 1483

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 66 23 6 0 0 3 2 93 0 64
2020 Administration and Foreign Services 52 29 16 2 0 0 2 82 2 62
2020 Other occupational category 63 20 9 3 2 0 2 86 5 1417
2019 Executive 84 10 6 0 0 0 0 94 0 69
2019 Scientific and Professional 50 17 8 8 0 0 17 80 10 12
2019 Administration and Foreign Services 52 24 15 2 4 1 2 78 6 96
2019 Other occupational category 60 22 10 3 2 1 3 85 5 1478

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 11 8 5 0 5 3 86 5 64
2020 Administration and Foreign Services 74 5 11 2 3 3 2 83 5 62
2020 Other occupational category 83 6 3 1 1 2 3 94 3 1413
2019 Executive 94 3 3 0 0 0 0 97 0 69
2019 Scientific and Professional 67 0 0 0 0 8 25 100 0 12
2019 Administration and Foreign Services 74 5 9 2 1 6 2 86 3 95
2019 Other occupational category 83 6 4 1 1 2 3 94 3 1475

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 84 5 0 0 0 2 9 100 0 64
2020 Administration and Foreign Services 73 5 6 0 3 5 8 89 4 62
2020 Other occupational category 83 7 2 1 0 1 5 96 2 1415
2019 Executive 96 1 0 0 0 0 3 100 0 69
2019 Scientific and Professional 58 0 0 0 0 8 33 100 0 12
2019 Administration and Foreign Services 74 7 6 0 1 1 10 92 1 97
2019 Other occupational category 85 4 2 0 1 1 8 97 1 1475

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 31 5 3 3 0 0 89 6 64
2020 Administration and Foreign Services 52 30 8 5 5 0 0 82 10 61
2020 Other occupational category 49 34 8 6 3 0 0 82 10 1406
2019 Executive 71 23 1 1 3 0 0 94 4 69
2019 Scientific and Professional 33 33 17 8 8 0 0 67 17 12
2019 Administration and Foreign Services 37 36 13 11 4 0 0 73 15 95
2019 Other occupational category 45 36 8 7 4 0 0 81 12 1474
2018 Executive 59 34 5 2 0 0 0 94 2 64
2018 Scientific and Professional 43 40 4 11 2 0 0 83 13 47
2018 Administration and Foreign Services 37 46 8 5 4 0 0 83 8 166
2018 Administrative Support 59 24 12 0 6 0 0 82 6 17
2018 Other occupational category 45 38 7 7 3 0 0 83 10 1131
2017 Executive 59 29 10 2 0 0 0 87 2 42
2017 Other occupational category 43 37 8 8 3 0 0 80 11 973
2014 Executive 54 39 4 2 2 0 0 93 4 54
2014 Scientific and Professional 24 47 19 4 5 0 0 71 9 21
2014 Administration and Foreign Services 25 60 4 8 4 0 0 84 12 77
2014 Other occupational category 39 41 9 7 5 0 0 80 11 1086

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 22 5 3 2 0 0 91 5 64
2020 Administration and Foreign Services 50 37 7 3 3 0 0 87 7 60
2020 Other occupational category 56 30 8 4 2 0 0 86 6 1413
2019 Executive 70 25 3 0 3 0 0 94 3 69
2019 Scientific and Professional 33 33 0 17 8 0 8 73 27 12
2019 Administration and Foreign Services 42 29 17 8 3 0 1 72 12 96
2019 Other occupational category 52 32 8 5 3 0 0 84 8 1478
2018 Executive 70 23 3 2 2 0 0 94 3 64
2018 Scientific and Professional 49 31 7 11 2 0 0 80 13 45
2018 Administration and Foreign Services 48 31 12 5 4 0 0 79 8 165
2018 Administrative Support 59 35 0 0 6 0 0 94 6 17
2018 Other occupational category 53 32 8 5 2 0 0 85 7 1122
2017 Executive 64 34 0 2 0 0 0 98 2 42
2017 Other occupational category 51 32 9 6 2 0 0 84 8 973
2014 Executive 61 26 7 4 2 0 0 87 6 54
2014 Scientific and Professional 38 47 0 9 5 0 0 86 14 21
2014 Administration and Foreign Services 45 38 9 7 1 0 0 83 8 77
2014 Other occupational category 52 30 9 6 3 0 0 82 9 1086

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 52 34 6 6 2 0 0 86 8 64
2020 Administration and Foreign Services 41 46 2 3 7 0 2 88 10 61
2020 Other occupational category 43 38 10 7 2 0 0 81 9 1409
2019 Executive 55 35 4 3 3 0 0 90 6 69
2019 Scientific and Professional 25 42 8 17 8 0 0 67 25 12
2019 Administration and Foreign Services 40 35 13 8 3 1 0 76 12 96
2019 Other occupational category 44 36 10 8 2 0 0 80 10 1456
2018 Executive 53 31 8 8 0 0 0 84 8 64
2018 Scientific and Professional 32 36 17 11 2 0 2 70 13 47
2018 Administration and Foreign Services 41 36 11 7 3 1 1 79 10 163
2018 Administrative Support 65 24 6 0 6 0 0 88 6 17
2018 Other occupational category 44 37 9 6 3 0 0 81 9 1129
2017 Executive 64 21 7 8 0 0 0 85 8 42
2017 Other occupational category 42 38 9 8 3 0 0 80 10 975
2014 Executive 52 30 9 7 2 0 0 81 9 54
2014 Scientific and Professional 39 37 9 5 9 0 0 76 14 21
2014 Administration and Foreign Services 45 32 11 8 4 0 0 78 12 77
2014 Other occupational category 46 35 10 6 2 0 0 81 9 1086

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 30 3 2 0 2 0 95 2 64
2020 Administration and Foreign Services 39 37 8 10 3 3 0 78 13 62
2020 Other occupational category 40 42 10 5 2 2 0 83 7 1416
2019 Executive 63 33 3 1 0 0 0 96 1 70
2019 Scientific and Professional 8 50 17 0 17 8 0 64 18 12
2019 Administration and Foreign Services 29 42 15 10 3 1 0 72 14 96
2019 Other occupational category 36 44 11 5 2 1 0 81 8 1483
2018 Executive 61 36 3 0 0 0 0 97 0 64
2018 Scientific and Professional 32 32 19 13 2 2 0 65 15 47
2018 Administration and Foreign Services 30 42 16 6 3 2 1 74 9 165
2018 Administrative Support 56 25 6 6 6 0 0 81 13 16
2018 Other occupational category 35 40 15 5 3 1 0 77 8 1129
2017 Executive 58 31 12 0 0 0 0 88 0 42
2017 Other occupational category 29 43 15 7 3 2 0 73 11 979

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 34 30 9 17 9 0 0 64 27 64
2020 Administration and Foreign Services 69 18 7 3 2 0 2 88 5 61
2020 Other occupational category 62 25 6 5 3 0 0 86 8 1413
2019 Executive 54 34 3 4 4 0 0 89 9 70
2019 Scientific and Professional 67 17 0 8 0 0 8 91 9 12
2019 Administration and Foreign Services 54 31 8 4 2 0 0 85 6 96
2019 Other occupational category 64 25 5 4 3 0 0 89 6 1478
2018 Executive 50 28 8 8 5 2 0 79 13 64
2018 Scientific and Professional 55 26 9 11 0 0 0 81 11 47
2018 Administration and Foreign Services 57 27 10 4 2 0 0 84 6 166
2018 Administrative Support 71 12 12 0 6 0 0 82 6 17
2018 Other occupational category 62 27 5 4 2 0 0 89 6 1134
2017 Executive 40 41 7 7 5 0 0 81 12 43
2017 Other occupational category 58 29 5 5 2 0 1 88 7 979
2014 Executive 43 30 13 9 6 0 0 72 15 54
2014 Scientific and Professional 53 38 4 0 5 0 0 91 5 21
2014 Administration and Foreign Services 60 30 7 0 3 1 0 91 3 77
2014 Other occupational category 59 26 7 5 2 1 1 86 7 1085

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 9 14 22 22 31 0 2 24 54 64
2020 Administration and Foreign Services 36 39 13 7 5 0 0 75 11 61
2020 Other occupational category 41 33 16 6 4 0 0 74 10 1415
2019 Executive 13 30 24 17 16 0 0 43 33 70
2019 Scientific and Professional 50 25 17 8 0 0 0 75 8 12
2019 Administration and Foreign Services 45 34 11 7 1 0 2 81 9 95
2019 Other occupational category 45 30 15 7 2 0 0 76 9 1479
2018 Executive 9 20 30 28 11 2 0 30 40 64
2018 Scientific and Professional 49 32 15 2 0 0 2 83 2 47
2018 Administration and Foreign Services 36 39 13 7 4 0 1 76 10 165
2018 Administrative Support 53 41 6 0 0 0 0 94 0 17
2018 Other occupational category 44 33 13 6 3 0 1 77 9 1136
2017 Executive 5 37 25 18 10 0 5 44 30 43
2017 Other occupational category 45 35 12 5 2 0 1 81 7 980
2014 Executive 13 20 22 28 17 0 0 33 44 54
2014 Scientific and Professional 44 37 10 0 4 0 5 85 5 21
2014 Administration and Foreign Services 41 35 20 1 3 0 0 76 4 77
2014 Other occupational category 42 39 13 4 1 0 1 82 5 1086

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 36 64 64
2020 Administration and Foreign Services 39 61 62
2020 Other occupational category 46 54 1418

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 11 8 0 0 2 5 92 0 64
2020 Administration and Foreign Services 71 18 8 0 0 0 3 92 0 62
2020 Other occupational category 75 11 4 1 1 3 6 94 2 1418

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Executive 45 33 22 64
2020 Administration and Foreign Services 23 45 32 62
2020 Other occupational category 25 44 31 1418
2019 Executive 27 56 17 70
2019 Scientific and Professional 58 42 0 12
2019 Administration and Foreign Services 28 35 37 97
2019 Other occupational category 25 43 32 1484
2018 Executive 39 38 23 64
2018 Scientific and Professional 28 43 30 47
2018 Administration and Foreign Services 23 46 30 166
2018 Administrative Support 18 53 29 17
2018 Other occupational category 26 44 30 1137
2017 Executive 33 37 31 43
2017 Other occupational category 24 45 31 979
2014 Executive 51 25 25 53
2014 Scientific and Professional 29 43 28 21
2014 Administration and Foreign Services 21 49 30 77
2014 Other occupational category 22 48 29 1086

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Executive 17 48 31 0 0 3 29
2020 Other occupational category 11 66 15 3 1 5 349
2019 Executive 32 47 21 0 0 0 19
2019 Administration and Foreign Services 15 52 19 11 0 4 27
2019 Other occupational category 10 62 8 5 9 6 368
2018 Executive 32 56 4 0 0 8 25
2018 Scientific and Professional 8 54 23 0 8 8 13
2018 Administration and Foreign Services 28 46 13 8 0 5 39
2018 Other occupational category 13 57 13 6 6 5 297
2017 Executive 28 44 14 14 0 0 14
2017 Other occupational category 17 59 11 5 3 5 235
2014 Executive 19 41 30 11 9999 0 27
2014 Administration and Foreign Services 19 50 19 6 9999 6 16
2014 Other occupational category 13 53 18 8 9999 8 244
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 76 16 3 2 2 2 0 94 3 63
2020 Administration and Foreign Services 57 28 7 7 2 0 0 85 8 60
2020 Other occupational category 55 32 6 4 2 0 0 88 6 1414
2019 Executive 82 12 1 1 3 0 0 94 4 67
2019 Scientific and Professional 33 33 0 25 8 0 0 67 33 12
2019 Administration and Foreign Services 42 37 8 8 3 1 0 80 12 95
2019 Other occupational category 56 32 6 4 2 0 0 88 6 1478
2018 Executive 84 11 2 2 0 0 2 97 2 64
2018 Scientific and Professional 55 38 4 2 0 0 0 94 2 47
2018 Administration and Foreign Services 56 34 7 2 1 0 0 90 4 166
2018 Administrative Support 65 24 0 12 0 0 0 88 12 17
2018 Other occupational category 56 33 5 3 2 0 0 90 5 1134
2017 Executive 77 21 2 0 0 0 0 98 0 43
2017 Other occupational category 49 35 8 5 2 0 0 84 7 977
2014 Executive 81 19 0 0 0 0 0 100 0 54
2014 Scientific and Professional 38 33 25 4 0 0 0 71 4 21
2014 Administration and Foreign Services 45 40 9 3 2 0 0 86 5 77
2014 Other occupational category 53 34 6 5 1 0 0 88 6 1086

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 31 0 0 0 2 0 100 0 64
2020 Administration and Foreign Services 52 34 5 5 5 0 0 85 10 62
2020 Other occupational category 43 41 8 6 2 0 0 84 8 1416
2019 Executive 63 26 9 3 0 0 0 89 3 70
2019 Scientific and Professional 17 42 8 8 25 0 0 58 33 12
2019 Administration and Foreign Services 30 38 13 12 6 0 0 68 19 97
2019 Other occupational category 40 39 10 8 2 1 0 80 10 1481
2018 Executive 64 30 3 3 0 0 0 94 3 64
2018 Scientific and Professional 33 50 11 4 2 0 0 83 7 46
2018 Administration and Foreign Services 41 34 16 5 3 0 0 75 8 165
2018 Administrative Support 47 35 0 6 12 0 0 82 18 17
2018 Other occupational category 38 41 13 7 2 0 0 79 8 1128
2017 Executive 47 40 9 5 0 0 0 86 5 43
2017 Other occupational category 33 40 13 10 5 0 0 73 14 976
2014 Executive 39 44 7 9 0 0 0 83 9 54
2014 Scientific and Professional 26 40 24 0 5 5 0 69 5 20
2014 Administration and Foreign Services 32 43 12 8 5 0 0 75 13 77
2014 Other occupational category 37 41 11 7 3 1 0 79 11 1086

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 19 50 20 11 0 0 31 19 64
2020 Administration and Foreign Services 15 21 35 21 8 0 0 29 35 62
2020 Other occupational category 8 21 37 23 9 0 1 33 30 1417
2019 Executive 6 19 46 24 6 0 0 30 24 70
2019 Scientific and Professional 42 0 42 17 0 0 0 17 42 12
2019 Administration and Foreign Services 9 22 45 15 6 1 2 22 32 94
2019 Other occupational category 8 22 36 24 9 1 0 33 30 1479
2018 Executive 0 28 42 19 9 2 0 29 29 64
2018 Scientific and Professional 0 19 34 32 11 4 0 44 20 47
2018 Administration and Foreign Services 6 21 38 25 10 0 1 35 27 165
2018 Administrative Support 0 25 44 31 0 0 0 31 25 16
2018 Other occupational category 7 24 36 21 10 0 1 32 31 1135
2017 Executive 8 40 27 18 7 0 0 25 47 43
2017 Other occupational category 7 22 42 18 8 0 2 27 30 975
2014 Executive 9 22 48 11 9 0 0 20 31 54
2014 Scientific and Professional 19 14 38 19 4 4 0 25 35 21
2014 Administration and Foreign Services 13 27 36 13 9 0 1 23 41 75
2014 Other occupational category 7 22 40 21 9 0 1 30 29 1085

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 11 23 39 27 0 0 66 11 64
2020 Administration and Foreign Services 15 8 11 45 21 0 0 66 23 62
2020 Other occupational category 6 12 23 32 25 1 1 58 18 1410
2019 Executive 4 10 27 36 23 0 0 59 14 70
2019 Scientific and Professional 25 17 42 8 8 0 0 17 42 12
2019 Administration and Foreign Services 13 17 37 21 8 2 2 31 31 95
2019 Other occupational category 7 16 25 28 21 1 1 51 24 1477
2018 Executive 0 16 39 19 23 2 2 44 16 64
2018 Scientific and Professional 4 17 26 30 17 6 0 50 23 47
2018 Administration and Foreign Services 5 13 30 25 24 1 2 50 19 164
2018 Administrative Support 0 25 38 19 19 0 0 38 25 16
2018 Other occupational category 5 16 29 29 18 1 1 49 21 1123
2017 Executive 5 21 21 26 27 0 0 53 26 43
2017 Other occupational category 6 15 28 28 20 1 2 50 21 974
2014 Executive 2 7 33 37 20 0 0 57 9 54
2014 Scientific and Professional 4 14 15 48 18 0 0 67 19 21
2014 Administration and Foreign Services 6 16 39 26 12 0 1 38 22 77
2014 Other occupational category 5 13 27 32 21 1 2 54 18 1082

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 6 19 38 23 14 0 0 38 25 64
2020 Administration and Foreign Services 7 26 38 18 8 2 2 27 34 61
2020 Other occupational category 10 18 32 26 12 1 1 39 29 1414
2019 Executive 9 16 34 30 11 0 0 41 24 70
2019 Scientific and Professional 33 8 25 25 8 0 0 33 42 12
2019 Administration and Foreign Services 14 29 24 23 8 1 2 31 44 93
2019 Other occupational category 10 22 32 20 13 1 1 34 33 1480
2018 Executive 5 31 27 23 13 2 0 37 37 64
2018 Scientific and Professional 15 15 40 11 13 6 0 25 32 47
2018 Administration and Foreign Services 8 20 33 24 13 1 1 38 29 162
2018 Administrative Support 13 38 31 19 0 0 0 19 50 16
2018 Other occupational category 12 21 33 21 11 1 1 33 33 1129
2017 Executive 15 33 7 29 14 0 2 44 49 42
2017 Other occupational category 11 23 34 20 11 1 2 31 34 977
2014 Executive 15 19 43 15 9 0 0 24 33 54
2014 Scientific and Professional 14 19 39 19 9 0 0 28 32 21
2014 Administration and Foreign Services 14 34 35 9 8 0 0 17 48 77
2014 Other occupational category 14 23 32 18 10 1 1 29 38 1085

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 21 40 25 10 2 0 35 24 63
2020 Administration and Foreign Services 10 7 25 41 18 0 0 59 16 61
2020 Other occupational category 4 8 27 37 23 1 1 61 12 1407
2019 Executive 3 20 42 22 13 0 0 35 23 69
2019 Scientific and Professional 0 8 42 25 25 0 0 50 8 12
2019 Administration and Foreign Services 5 6 31 36 17 1 3 56 12 94
2019 Other occupational category 3 10 26 36 24 0 1 61 13 1471
2018 Executive 3 19 58 11 8 2 0 19 22 64
2018 Scientific and Professional 4 6 23 36 23 4 2 64 11 47
2018 Administration and Foreign Services 1 9 28 35 25 1 1 61 11 163
2018 Administrative Support 0 6 38 44 13 0 0 56 6 16
2018 Other occupational category 3 10 27 35 23 0 1 59 13 1125
2017 Executive 8 21 32 27 9 2 0 37 30 43
2017 Other occupational category 3 8 29 37 21 0 2 59 11 970
2014 Executive 7 22 43 24 4 0 0 28 30 54
2014 Scientific and Professional 9 5 14 44 28 0 0 72 14 21
2014 Administration and Foreign Services 6 5 51 25 13 0 0 37 12 77
2014 Other occupational category 3 9 28 36 22 0 2 58 13 1082

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 13 38 34 8 6 2 0 14 51 64
2020 Administration and Foreign Services 13 15 21 34 16 2 0 51 28 62
2020 Other occupational category 12 19 28 23 16 1 1 40 31 1416
2019 Executive 20 29 30 10 10 0 1 20 49 70
2019 Scientific and Professional 17 17 8 42 17 0 0 58 33 12
2019 Administration and Foreign Services 19 15 32 16 15 0 3 32 35 94
2019 Other occupational category 12 21 28 21 17 1 1 38 33 1478
2018 Executive 19 31 30 9 8 3 0 18 52 64
2018 Scientific and Professional 4 26 28 26 9 4 2 37 33 46
2018 Administration and Foreign Services 8 20 33 20 17 1 1 38 28 165
2018 Administrative Support 6 19 25 31 19 0 0 50 25 16
2018 Other occupational category 11 20 28 22 16 1 1 39 33 1131
2017 Executive 15 15 53 14 5 0 0 18 29 43
2017 Other occupational category 10 21 30 20 16 1 2 38 31 972
2014 Executive 26 31 26 11 6 0 0 17 57 54
2014 Scientific and Professional 14 14 34 15 23 0 0 38 28 21
2014 Administration and Foreign Services 13 15 34 26 10 0 1 37 29 77
2014 Other occupational category 9 17 29 25 16 1 2 43 27 1083

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 2 9 42 30 14 2 2 45 11 64
2020 Administration and Foreign Services 11 11 18 31 25 3 0 58 24 61
2020 Other occupational category 6 11 24 30 25 2 2 57 18 1411
2019 Executive 10 19 32 24 15 0 0 38 29 68
2019 Scientific and Professional 27 27 18 27 0 0 0 27 55 11
2019 Administration and Foreign Services 14 20 31 20 11 1 3 33 35 96
2019 Other occupational category 8 16 26 26 20 2 1 48 25 1472
2018 Executive 6 16 45 23 8 2 0 32 22 64
2018 Scientific and Professional 7 11 28 26 22 7 0 51 19 46
2018 Administration and Foreign Services 5 11 30 27 24 1 2 53 16 164
2018 Administrative Support 6 25 25 38 6 0 0 44 31 16
2018 Other occupational category 6 15 27 28 20 2 1 50 22 1120
2017 Executive 10 11 34 33 11 0 0 44 21 43
2017 Other occupational category 5 13 29 29 19 2 3 51 19 977
2014 Executive 0 11 30 43 15 0 2 58 11 54
2014 Scientific and Professional 9 10 14 30 38 0 0 68 19 21
2014 Administration and Foreign Services 6 8 42 30 13 1 0 43 14 77
2014 Other occupational category 3 8 25 33 27 2 2 63 12 1083

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 10 25 30 22 13 0 0 35 35 63
2020 Administration and Foreign Services 15 15 23 30 12 3 2 44 32 60
2020 Other occupational category 9 17 32 26 14 1 1 40 27 1411
2019 Executive 13 26 26 24 11 0 0 36 39 70
2019 Scientific and Professional 25 8 8 42 17 0 0 58 33 12
2019 Administration and Foreign Services 12 25 32 18 13 0 1 31 37 95
2019 Other occupational category 10 18 35 22 13 1 1 36 28 1478
2018 Executive 6 31 34 17 8 3 0 26 39 64
2018 Scientific and Professional 6 23 36 15 11 4 4 28 33 47
2018 Administration and Foreign Services 10 19 32 23 13 1 2 37 30 164
2018 Administrative Support 0 6 50 31 13 0 0 44 6 16
2018 Other occupational category 10 20 36 23 10 1 1 34 30 1134
2017 Executive 10 35 25 21 7 0 2 28 46 43
2017 Other occupational category 9 21 35 21 11 2 1 33 31 975
2014 Executive 13 35 35 13 4 0 0 17 48 54
2014 Scientific and Professional 14 14 29 15 28 0 0 43 28 21
2014 Administration and Foreign Services 12 23 46 14 5 0 0 19 35 77
2014 Other occupational category 12 19 36 20 11 1 1 31 32 1084

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 3 5 39 27 27 0 0 53 8 64
2020 Administration and Foreign Services 8 11 32 27 21 0 0 48 19 62
2020 Other occupational category 6 14 33 31 15 0 1 47 20 1414
2019 Executive 10 17 40 21 11 0 0 33 27 70
2019 Scientific and Professional 25 25 33 17 0 0 0 17 50 12
2019 Administration and Foreign Services 11 18 25 35 11 0 1 46 29 95
2019 Other occupational category 10 18 32 25 14 0 1 39 28 1482

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 24 38 16 19 2 2 0 63 21 63
2020 Administration and Foreign Services 32 37 6 15 10 0 0 69 24 62
2020 Other occupational category 27 39 15 13 5 1 0 67 18 1417
2019 Executive 30 43 9 14 3 0 0 74 17 69
2019 Scientific and Professional 8 17 25 0 42 0 8 27 45 12
2019 Administration and Foreign Services 10 34 22 15 18 1 0 45 33 97
2019 Other occupational category 20 36 18 17 7 1 0 57 24 1473

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 31 3 6 2 0 0 89 8 62
2020 Administration and Foreign Services 55 23 10 6 6 0 0 77 13 62
2020 Other occupational category 59 24 7 7 3 1 0 84 10 1415
2019 Executive 72 21 4 3 0 0 0 93 3 67
2019 Scientific and Professional 58 17 8 8 8 0 0 75 17 12
2019 Administration and Foreign Services 49 29 8 8 4 0 0 79 13 95
2019 Other occupational category 59 24 7 6 3 0 0 84 9 1475
2018 Executive 59 33 6 2 0 0 0 92 2 64
2018 Scientific and Professional 53 21 4 11 9 2 0 76 20 47
2018 Administration and Foreign Services 46 30 9 8 8 0 0 76 16 164
2018 Administrative Support 59 29 0 6 6 0 0 88 12 17
2018 Other occupational category 55 26 7 8 3 0 0 82 11 1130
2017 Executive 67 25 5 2 0 0 0 92 2 43
2017 Other occupational category 50 30 7 7 5 1 0 81 12 978
2014 Executive 67 30 0 2 2 0 0 96 4 54
2014 Scientific and Professional 58 23 5 9 5 0 0 81 14 21
2014 Administration and Foreign Services 49 24 13 8 6 0 0 73 14 78
2014 Other occupational category 55 26 7 7 4 1 0 82 11 1086

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 63 27 3 5 2 0 0 90 6 62
2020 Administration and Foreign Services 62 26 2 5 5 0 0 89 10 61
2020 Other occupational category 67 24 3 3 1 0 0 92 5 1405
2019 Executive 66 24 4 4 1 0 0 90 6 68
2019 Scientific and Professional 83 0 8 8 0 0 0 83 8 12
2019 Administration and Foreign Services 51 40 7 1 1 0 0 91 2 95
2019 Other occupational category 63 28 5 4 1 0 0 90 5 1475
2018 Executive 64 33 2 2 0 0 0 97 2 64
2018 Scientific and Professional 56 31 7 4 2 0 0 87 7 45
2018 Administration and Foreign Services 52 35 6 4 2 0 0 87 7 162
2018 Administrative Support 75 19 0 6 0 0 0 94 6 16
2018 Other occupational category 58 30 6 5 1 0 0 88 6 1132
2017 Executive 60 35 2 2 0 0 0 95 2 43
2017 Other occupational category 50 35 7 5 2 0 0 85 8 980
2014 Executive 50 41 6 4 0 0 0 91 4 54
2014 Scientific and Professional 48 43 5 4 0 0 0 91 4 21
2014 Administration and Foreign Services 35 45 10 5 5 0 0 79 10 78
2014 Other occupational category 50 37 6 5 2 0 0 87 7 1085

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 18 8 7 0 0 0 85 7 60
2020 Administration and Foreign Services 49 39 5 3 3 0 0 89 7 61
2020 Other occupational category 59 31 6 3 1 1 0 90 4 1405
2019 Executive 71 26 0 1 1 0 0 97 3 68
2019 Scientific and Professional 58 8 17 8 8 0 0 67 17 12
2019 Administration and Foreign Services 47 29 16 5 1 2 0 78 6 96
2019 Other occupational category 59 30 6 3 1 1 0 90 5 1476
2018 Executive 64 27 8 2 0 0 0 91 2 64
2018 Scientific and Professional 47 36 9 6 2 0 0 83 9 47
2018 Administration and Foreign Services 48 39 8 2 2 1 0 88 4 165
2018 Administrative Support 47 41 6 0 6 0 0 88 6 17
2018 Other occupational category 55 33 8 3 1 0 0 88 4 1131

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 62 22 8 6 0 2 0 85 6 63
2020 Administration and Foreign Services 61 21 8 5 3 2 0 84 8 62
2020 Other occupational category 54 33 6 3 2 1 0 88 5 1406
2019 Executive 64 29 6 0 1 0 0 93 1 70
2019 Scientific and Professional 42 8 33 8 8 0 0 50 17 12
2019 Administration and Foreign Services 46 34 9 6 2 2 0 82 9 95
2019 Other occupational category 55 32 8 3 2 0 0 87 5 1475
2018 Executive 81 14 5 0 0 0 0 95 0 64
2018 Scientific and Professional 54 28 9 7 0 2 0 84 7 46
2018 Administration and Foreign Services 55 30 10 2 2 0 1 85 5 164
2018 Administrative Support 65 24 6 0 6 0 0 88 6 17
2018 Other occupational category 59 29 7 2 1 1 0 89 4 1132
2017 Executive 66 34 0 0 0 0 0 100 0 43
2017 Other occupational category 50 38 7 4 1 1 0 88 5 976
2014 Executive 65 28 2 0 6 0 0 93 6 54
2014 Scientific and Professional 48 42 5 0 0 5 0 95 0 21
2014 Administration and Foreign Services 50 37 8 2 1 1 0 88 4 78
2014 Other occupational category 57 30 8 3 1 2 0 88 4 1086

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 36 6 3 0 2 0 90 3 64
2020 Administration and Foreign Services 58 19 8 8 3 3 0 80 12 62
2020 Other occupational category 56 28 8 3 1 3 1 87 4 1412
2019 Executive 66 31 3 0 0 0 0 97 0 70
2019 Scientific and Professional 67 8 8 8 8 0 0 75 17 12
2019 Administration and Foreign Services 53 27 9 5 1 3 1 84 7 96
2019 Other occupational category 65 24 6 2 1 2 0 91 3 1475
2018 Executive 73 22 5 0 0 0 0 95 0 64
2018 Scientific and Professional 57 26 13 2 0 2 0 84 2 46
2018 Administration and Foreign Services 59 27 10 1 1 1 1 88 2 165
2018 Administrative Support 65 18 12 0 6 0 0 82 6 17
2018 Other occupational category 61 24 8 2 1 3 0 88 3 1129
2017 Executive 69 26 5 0 0 0 0 95 0 43
2017 Other occupational category 49 36 8 2 1 3 1 88 3 978
2014 Executive 63 26 4 4 4 0 0 89 7 54
2014 Scientific and Professional 57 38 0 0 0 5 0 100 0 21
2014 Administration and Foreign Services 51 36 10 1 0 1 0 88 1 78
2014 Other occupational category 55 28 8 2 1 4 1 88 3 1085

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 20 6 3 0 2 0 90 3 64
2020 Administration and Foreign Services 62 25 7 3 3 0 0 87 7 61
2020 Other occupational category 67 24 4 3 1 0 0 92 4 1417
2019 Executive 74 21 3 0 1 0 0 96 1 70
2019 Scientific and Professional 58 25 8 8 0 0 0 83 8 12
2019 Administration and Foreign Services 48 32 9 9 1 0 0 80 10 97
2019 Other occupational category 65 25 6 2 2 0 0 90 4 1477
2018 Executive 77 17 5 2 0 0 0 94 2 64
2018 Scientific and Professional 56 29 11 2 0 2 0 86 2 45
2018 Administration and Foreign Services 60 31 5 3 1 0 0 91 4 164
2018 Administrative Support 71 12 12 0 6 0 0 82 6 17
2018 Other occupational category 65 25 6 2 1 0 0 90 3 1128
2017 Executive 74 19 2 5 0 0 0 93 5 43
2017 Other occupational category 56 31 8 4 2 0 0 87 5 978
2014 Executive 65 24 9 2 0 0 0 89 2 54
2014 Scientific and Professional 55 35 5 0 5 0 0 90 5 20
2014 Administration and Foreign Services 52 37 4 5 1 0 0 90 6 78
2014 Other occupational category 61 28 6 3 1 0 0 89 5 1086

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 79 14 3 0 0 3 0 97 0 63
2020 Administration and Foreign Services 56 18 6 3 10 2 5 79 14 62
2020 Other occupational category 61 19 7 3 2 5 3 87 5 1415

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 38 41 9 6 2 5 0 82 8 64
2020 Administration and Foreign Services 53 21 13 3 5 5 0 78 8 62
2020 Other occupational category 45 26 13 5 1 9 1 79 6 1418

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 81 14 3 0 0 2 0 97 0 63
2020 Administration and Foreign Services 53 27 3 5 10 2 0 82 15 62
2020 Other occupational category 58 24 6 4 2 3 2 87 6 1415

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 43 13 6 3 2 0 77 10 63
2020 Administration and Foreign Services 40 27 18 6 6 2 0 69 13 62
2020 Other occupational category 38 30 13 6 3 6 4 74 11 1416
2019 Executive 54 28 9 4 3 0 1 84 7 68
2019 Scientific and Professional 17 8 17 17 8 25 8 38 38 12
2019 Administration and Foreign Services 34 32 19 7 1 4 2 71 9 96
2019 Other occupational category 39 29 12 8 4 4 4 74 13 1481
2018 Executive 36 48 3 8 3 0 2 86 11 64
2018 Scientific and Professional 32 28 6 9 9 11 6 72 21 47
2018 Administration and Foreign Services 35 31 13 9 7 2 3 70 16 164
2018 Administrative Support 29 47 12 0 12 0 0 76 12 17
2018 Other occupational category 32 33 14 8 4 6 3 71 13 1131
2017 Executive 46 35 7 5 5 0 2 83 10 43
2017 Other occupational category 30 31 15 10 7 4 3 66 18 977
2014 Executive 48 35 7 7 0 0 2 85 8 54
2014 Scientific and Professional 48 14 14 9 0 0 15 73 11 21
2014 Administration and Foreign Services 35 27 14 16 6 0 1 63 22 77
2014 Other occupational category 38 31 11 6 5 5 3 75 13 1085

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 16 5 0 2 2 0 94 2 64
2020 Administration and Foreign Services 48 29 18 2 2 0 2 79 3 62
2020 Other occupational category 54 32 7 4 2 1 1 87 6 1418
2019 Executive 79 19 0 3 0 0 0 97 3 70
2019 Scientific and Professional 33 33 17 8 0 8 0 73 9 12
2019 Administration and Foreign Services 44 39 8 4 3 1 0 84 7 97
2019 Other occupational category 57 28 8 4 2 1 1 86 6 1477
2018 Executive 87 11 0 2 0 0 0 98 2 63
2018 Scientific and Professional 50 33 13 2 2 0 0 83 4 46
2018 Administration and Foreign Services 42 36 17 2 1 2 0 79 4 165
2018 Administrative Support 53 29 6 6 6 0 0 82 12 17
2018 Other occupational category 53 33 7 3 2 1 0 87 6 1131
2017 Executive 83 12 5 0 0 0 0 95 0 43
2017 Other occupational category 54 34 6 4 2 1 0 89 5 976
2014 Executive 74 20 2 2 2 0 0 94 4 54
2014 Scientific and Professional 52 33 0 9 0 5 0 90 10 21
2014 Administration and Foreign Services 49 35 4 9 1 1 0 85 11 77
2014 Other occupational category 60 27 6 3 2 1 1 89 5 1085

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 80 11 6 2 0 2 0 92 2 64
2020 Administration and Foreign Services 56 27 13 0 3 0 0 84 3 62
2020 Other occupational category 55 31 9 3 1 1 0 87 4 1415
2019 Executive 71 27 1 0 0 0 0 99 0 70
2019 Scientific and Professional 33 50 8 8 0 0 0 83 8 12
2019 Administration and Foreign Services 40 37 16 4 2 0 0 77 6 97
2019 Other occupational category 55 29 10 4 2 0 0 84 6 1479
2018 Executive 75 22 3 0 0 0 0 97 0 64
2018 Scientific and Professional 40 38 15 4 2 0 0 79 6 47
2018 Administration and Foreign Services 42 36 16 3 2 0 0 79 5 165
2018 Administrative Support 53 29 6 0 12 0 0 82 12 17
2018 Other occupational category 50 32 11 4 2 0 0 83 6 1127

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 25 10 8 2 6 5 79 11 63
2020 Administration and Foreign Services 35 23 12 12 10 7 2 64 24 60
2020 Other occupational category 33 25 15 10 6 9 2 66 18 1413
2019 Executive 46 17 13 16 3 0 6 67 20 70
2019 Scientific and Professional 33 17 8 8 8 8 17 67 22 12
2019 Administration and Foreign Services 23 29 20 9 9 9 1 57 21 97
2019 Other occupational category 31 23 15 12 9 8 2 60 24 1481
2018 Executive 45 27 13 8 3 2 3 75 11 64
2018 Scientific and Professional 17 32 9 15 9 15 4 61 29 47
2018 Administration and Foreign Services 20 21 25 13 8 9 2 47 25 165
2018 Administrative Support 47 18 12 12 12 0 0 65 24 17
2018 Other occupational category 26 27 16 13 9 8 1 58 25 1131
2017 Executive 34 17 11 14 2 7 15 65 20 43
2017 Other occupational category 21 25 14 16 14 9 1 52 33 978
2014 Executive 41 22 11 9 2 7 7 74 13 54
2014 Scientific and Professional 28 15 14 20 9 10 4 50 34 21
2014 Administration and Foreign Services 21 26 16 20 13 1 4 49 34 77
2014 Other occupational category 29 23 16 11 10 9 1 59 24 1085

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 48 39 6 5 2 0 0 88 6 64
2020 Administration and Foreign Services 39 44 2 16 0 0 0 82 16 62
2020 Other occupational category 34 48 4 11 3 0 0 82 14 1416

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 44 5 14 2 0 0 80 16 64
2020 Administration and Foreign Services 37 40 5 13 5 0 0 77 18 62
2020 Other occupational category 39 38 8 12 2 0 0 77 14 1412
2019 Executive 43 41 7 6 3 0 0 84 9 70
2019 Scientific and Professional 33 33 0 25 8 0 0 67 33 12
2019 Administration and Foreign Services 35 33 9 17 5 0 0 69 22 96
2019 Other occupational category 44 33 5 13 5 0 0 77 18 1477
2017 Executive 37 23 7 19 15 0 0 59 34 43
2017 Other occupational category 35 33 6 16 9 0 0 69 25 978
2014 Executive 44 28 6 19 4 0 0 72 22 54
2014 Scientific and Professional 20 48 14 14 5 0 0 67 19 21
2014 Administration and Foreign Services 42 32 6 13 7 0 0 74 20 77
2014 Other occupational category 40 34 8 12 6 0 0 74 18 1084

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 20 3 6 2 0 0 89 8 64
2020 Administration and Foreign Services 50 34 5 8 3 0 0 84 11 62
2020 Other occupational category 55 30 7 6 2 0 0 85 7 1399
2019 Executive 75 17 4 1 1 0 0 93 3 69
2019 Scientific and Professional 67 25 8 0 0 0 0 92 0 12
2019 Administration and Foreign Services 47 35 9 3 5 0 0 82 8 96
2019 Other occupational category 61 27 5 4 3 0 0 89 7 1465
2017 Executive 85 13 2 0 0 0 0 98 0 43
2017 Other occupational category 59 30 6 3 1 0 0 90 5 977
2014 Executive 70 26 2 2 0 0 0 96 2 54
2014 Scientific and Professional 24 62 9 4 0 0 0 86 4 21
2014 Administration and Foreign Services 56 26 12 4 3 0 0 82 6 77
2014 Other occupational category 57 32 6 4 1 0 0 89 5 1085

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 83 6 5 5 2 0 0 89 6 63
2020 Administration and Foreign Services 66 16 6 3 5 2 2 85 8 62
2020 Other occupational category 74 14 5 3 1 1 2 91 4 1413
2017 Executive 59 24 7 10 0 0 0 83 10 43
2017 Other occupational category 69 16 5 5 2 1 2 87 7 978
2014 Executive 76 17 2 6 0 0 0 93 6 54
2014 Scientific and Professional 67 9 5 0 4 5 10 89 5 21
2014 Administration and Foreign Services 61 16 4 8 7 0 5 81 15 77
2014 Other occupational category 70 15 4 3 3 1 3 89 6 1086

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 24 30 29 16 0 2 0 55 16 63
2020 Administration and Foreign Services 45 31 8 10 3 3 0 78 13 62
2020 Other occupational category 38 28 15 6 3 9 2 74 10 1415
2019 Executive 30 31 29 7 3 0 0 61 10 70
2019 Scientific and Professional 33 25 8 25 0 8 0 64 27 12
2019 Administration and Foreign Services 31 30 14 11 4 9 0 68 17 96
2019 Other occupational category 35 26 17 7 3 10 2 69 12 1484

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 9 91 64
2020 Administration and Foreign Services 10 90 62
2020 Other occupational category 6 94 1416
2019 Executive 10 90 70
2019 Administration and Foreign Services 7 93 97
2019 Other occupational category 8 92 1480
2018 Executive 8 92 64
2018 Scientific and Professional 15 85 47
2018 Administration and Foreign Services 10 90 164
2018 Administrative Support 29 71 17
2018 Other occupational category 7 93 1133

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 46 54 84
2019 Other occupational category 49 51 126
2018 Other occupational category 50 50 82

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 57 43 84
2019 Other occupational category 57 43 126
2018 Administration and Foreign Services 38 63 16
2018 Other occupational category 56 44 82

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 7 93 84
2019 Other occupational category 5 95 126
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 10 90 82

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 84
2019 Other occupational category 0 100 126
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 0 100 82

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational category 5 95 126
2018 Administration and Foreign Services 0 100 16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 84
2019 Other occupational category 0 100 126
2018 Administration and Foreign Services 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational category 6 94 126
2018 Administration and Foreign Services 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 37 63 84
2019 Other occupational category 31 69 126
2018 Other occupational category 44 56 83

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 38 62 84
2019 Other occupational category 34 66 126
2018 Other occupational category 32 68 83

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 45 55 84
2019 Other occupational category 51 49 126
2018 Other occupational category 48 52 83

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 32 68 84
2019 Other occupational category 45 55 126
2018 Administration and Foreign Services 38 63 16
2018 Other occupational category 37 63 83

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 37 63 84
2019 Other occupational category 33 67 126
2018 Other occupational category 41 59 83

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 50 50 84
2019 Other occupational category 49 51 126
2018 Administration and Foreign Services 31 69 16
2018 Other occupational category 52 48 83

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 38 62 84
2019 Other occupational category 35 65 126
2018 Other occupational category 34 66 83

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 84
2019 Other occupational category 0 100 126
2018 Administration and Foreign Services 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 10 90 84
2019 Other occupational category 10 90 126
2018 Other occupational category 12 88 83

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 14 86 84
2019 Other occupational category 8 92 126
2018 Other occupational category 9 91 83

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 49 51 84
2019 Other occupational category 47 53 126
2018 Administration and Foreign Services 31 69 16
2018 Other occupational category 48 52 83

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 17 83 84
2019 Other occupational category 21 79 126
2018 Other occupational category 19 81 83

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 11 89 84
2019 Other occupational category 11 89 126
2018 Other occupational category 16 84 83

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 57 43 84
2019 Other occupational category 60 40 126
2018 Administration and Foreign Services 63 38 16
2018 Other occupational category 57 43 83

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 26 74 84
2019 Other occupational category 30 70 126
2018 Other occupational category 29 71 83

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 13 87 84
2019 Other occupational category 12 88 126
2018 Other occupational category 18 82 83

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 13 87 84
2019 Other occupational category 15 85 126
2018 Other occupational category 18 82 83

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 10 90 84
2019 Other occupational category 9 91 126
2018 Other occupational category 6 94 83

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 6 94 84
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 8 92 83

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 15 85 84
2019 Other occupational category 15 85 126
2018 Other occupational category 12 88 83

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 14 86 84
2019 Other occupational category 9 91 126
2018 Other occupational category 13 87 83

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 19 81 84
2019 Other occupational category 26 74 126
2018 Administration and Foreign Services 31 69 16
2018 Other occupational category 23 77 83

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 9 91 79
2018 Other occupational category 9 91 76

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 23 77 79
2018 Other occupational category 17 83 76

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 8 92 79
2018 Other occupational category 11 89 76

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 8 92 79
2018 Other occupational category 7 93 76

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 9 91 79
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 14 86 76

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 6 94 79
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 10 90 76

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 23 77 79
2018 Other occupational category 23 77 76

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 13 87 79
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 7 93 76

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 18 82 79
2018 Administration and Foreign Services 0 100 16
2018 Other occupational category 12 88 76

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 32 68 79
2018 Other occupational category 27 73 76

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 11 89 79
2018 Other occupational category 8 92 76

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 53 47 79
2018 Administration and Foreign Services 38 63 16
2018 Other occupational category 46 54 76

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 65 35 79
2018 Administration and Foreign Services 69 31 16
2018 Other occupational category 57 43 76

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 10 90 79
2018 Other occupational category 8 92 76

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 33 28 13 11 2 13 2 71 15 64
2020 Administration and Foreign Services 23 16 13 6 8 23 11 59 22 62
2020 Other occupational category 23 14 13 6 3 32 8 63 15 1417
2019 Executive 31 36 6 11 4 10 1 76 18 70
2019 Scientific and Professional 0 17 8 0 8 33 33 50 25 12
2019 Administration and Foreign Services 24 14 20 7 4 22 9 55 16 97
2019 Other occupational category 24 15 15 7 5 27 8 59 18 1483
2018 Executive 34 33 8 8 5 11 2 77 14 64
2018 Scientific and Professional 21 15 17 9 4 34 0 55 19 47
2018 Administration and Foreign Services 23 16 23 7 5 19 6 53 16 166
2018 Administrative Support 18 35 12 6 6 24 0 69 15 17
2018 Other occupational category 20 18 18 6 5 27 6 57 16 1133
2017 Executive 30 38 5 14 5 9 0 75 20 43
2017 Other occupational category 16 17 16 7 6 31 6 53 22 979
2014 Executive 37 35 9 6 2 11 0 81 8 54
2014 Scientific and Professional 4 25 18 9 0 39 5 51 17 21
2014 Administration and Foreign Services 15 21 18 8 7 21 10 53 21 77
2014 Other occupational category 23 20 15 5 4 27 6 63 14 1084

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 53 27 13 3 2 3 0 82 5 64
2020 Administration and Foreign Services 31 37 18 3 3 8 0 74 7 62
2020 Other occupational category 43 29 12 4 3 9 1 80 8 1417
2019 Executive 57 29 9 6 0 0 0 86 6 70
2019 Scientific and Professional 33 42 8 0 8 8 0 82 9 12
2019 Administration and Foreign Services 42 34 12 3 2 6 0 81 5 97
2019 Other occupational category 45 27 13 4 3 6 1 78 8 1478
2018 Executive 52 38 5 6 0 0 0 89 6 64
2018 Scientific and Professional 35 37 7 9 2 11 0 80 12 46
2018 Administration and Foreign Services 36 27 23 4 3 5 1 68 8 166
2018 Administrative Support 41 35 12 0 6 6 0 81 6 17
2018 Other occupational category 40 29 15 6 2 6 1 75 9 1132
2017 Executive 48 33 10 2 5 2 0 83 7 43
2017 Other occupational category 34 35 14 6 3 6 1 74 10 975
2014 Executive 56 26 7 4 2 6 0 86 6 54
2014 Scientific and Professional 34 24 24 4 0 14 0 67 5 21
2014 Administration and Foreign Services 39 26 21 8 1 3 3 68 10 77
2014 Other occupational category 41 32 13 4 3 7 1 78 7 1085

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 9 91 64
2020 Other occupational category 5 95 1415
2019 Other occupational category 4 96 1481
2018 Administration and Foreign Services 3 97 164
2018 Other occupational category 5 95 1136

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 38 62 65
2019 Other occupational category 42 58 67
2018 Other occupational category 33 67 60

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 83 17 65
2019 Other occupational category 73 27 67
2018 Other occupational category 80 20 60

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational category 0 100 67

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 65
2019 Other occupational category 0 100 67
2018 Other occupational category 0 100 60

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 65
2018 Other occupational category 0 100 60

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 8 92 65
2019 Other occupational category 14 86 67

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 22 78 65
2019 Other occupational category 11 89 67
2018 Other occupational category 11 89 59

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 25 75 65
2019 Other occupational category 14 86 67
2018 Other occupational category 11 89 59

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 12 88 65

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational category 0 100 67

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 25 75 65
2019 Other occupational category 30 70 67
2018 Other occupational category 29 71 59

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 45 55 65
2019 Other occupational category 43 57 67
2018 Other occupational category 41 59 59

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 59

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 11 89 59

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 14 86 65
2019 Other occupational category 9 91 67
2018 Other occupational category 12 88 59

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 65

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 11 89 65
2019 Other occupational category 15 85 67
2018 Other occupational category 16 84 59

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 0 100 65
2019 Other occupational category 0 100 67
2018 Other occupational category 0 100 59

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 9 91 65
2019 Other occupational category 18 82 67
2018 Other occupational category 11 89 59

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 38 62 65
2019 Other occupational category 34 66 67
2018 Other occupational category 52 48 60

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 26 74 65
2019 Other occupational category 15 85 67
2018 Other occupational category 18 82 60

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 11 89 65
2019 Other occupational category 9 91 67
2018 Other occupational category 17 83 60

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 15 85 65
2019 Other occupational category 10 90 67
2018 Other occupational category 22 78 60

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 9 91 65
2019 Other occupational category 0 100 67
2018 Other occupational category 9 91 60

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 11 89 65
2018 Other occupational category 15 85 60

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 9 91 65
2019 Other occupational category 8 92 67
2018 Other occupational category 15 85 60

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 42 58 65
2019 Other occupational category 51 49 67
2018 Other occupational category 28 72 60

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 16 84 56

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 11 89 56

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 18 82 56

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 10 90 56

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 22 78 56

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 12 88 56

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 47 53 56

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 65 35 56

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 0 100 56

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational category 10 90 56

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 22 6 9 0 20 0 80 12 64
2020 Administration and Foreign Services 24 13 13 6 5 27 11 61 18 62
2020 Other occupational category 24 15 14 3 2 36 6 68 8 1414
2019 Executive 43 26 6 3 1 20 1 87 5 70
2019 Scientific and Professional 17 8 17 8 8 17 25 43 29 12
2019 Administration and Foreign Services 25 14 23 3 3 24 8 57 9 96
2019 Other occupational category 25 13 17 4 2 31 8 63 9 1481
2018 Executive 40 32 6 0 0 19 3 92 0 63
2018 Scientific and Professional 23 17 23 6 0 30 0 58 9 47
2018 Administration and Foreign Services 22 16 24 3 2 29 4 57 8 165
2018 Administrative Support 24 24 24 0 6 24 0 62 8 17
2018 Other occupational category 22 15 19 3 3 32 6 60 9 1129
2017 Executive 39 35 2 2 0 21 0 94 3 43
2017 Other occupational category 19 16 16 3 2 37 6 62 9 976
2014 Executive 46 20 9 0 0 24 0 88 0 54
2014 Scientific and Professional 9 23 19 0 0 44 5 64 0 21
2014 Administration and Foreign Services 18 18 18 7 5 26 8 55 18 77
2014 Other occupational category 25 15 15 3 1 33 8 68 6 1087

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 21 13 3 0 3 0 84 3 63
2020 Administration and Foreign Services 34 34 13 5 5 8 2 75 11 62
2020 Other occupational category 44 29 12 3 2 9 1 82 5 1417
2019 Executive 63 24 9 3 0 1 0 88 3 70
2019 Scientific and Professional 33 25 25 0 8 8 0 64 9 12
2019 Administration and Foreign Services 38 31 18 1 2 9 1 77 3 97
2019 Other occupational category 49 25 12 4 2 8 1 81 6 1479
2018 Executive 61 31 5 0 0 2 2 95 0 64
2018 Scientific and Professional 40 36 13 4 0 6 0 82 5 47
2018 Administration and Foreign Services 38 26 20 5 1 9 1 71 7 166
2018 Administrative Support 41 29 18 0 6 6 0 75 6 17
2018 Other occupational category 43 29 14 3 2 8 1 79 6 1132
2017 Executive 65 28 7 0 0 0 0 93 0 43
2017 Other occupational category 40 33 13 2 2 9 1 81 5 980
2014 Executive 59 26 7 0 2 6 0 90 2 54
2014 Scientific and Professional 34 43 9 0 0 14 0 90 0 21
2014 Administration and Foreign Services 35 35 13 7 3 7 1 76 10 77
2014 Other occupational category 42 29 12 3 1 13 1 82 4 1085

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 2 98 64
2020 Administration and Foreign Services 6 94 62
2020 Other occupational category 7 93 1414

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 8 92 64
2020 Administration and Foreign Services 11 89 62
2020 Other occupational category 9 91 1414
2019 Executive 10 90 70
2019 Scientific and Professional 8 92 12
2019 Administration and Foreign Services 18 82 96
2019 Other occupational category 10 90 1483
2017 Other occupational category 15 85 979
2014 Administration and Foreign Services 18 82 77
2014 Other occupational category 11 89 1083

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 58 42 122

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational category 86 14 122
2019 Administration and Foreign Services 82 18 17
2019 Other occupational category 85 15 154
2017 Other occupational category 73 27 142
2014 Administration and Foreign Services 71 29 14
2014 Other occupational category 80 20 122

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational category 49 36 5 9 1 1 0 86 10 105
2019 Other occupational category 49 36 4 10 1 0 1 85 11 128
2017 Other occupational category 55 29 4 7 5 0 1 84 12 104
2014 Administration and Foreign Services 30 30 10 30 0 0 0 60 30 10
2014 Other occupational category 59 31 4 5 1 0 0 90 6 97

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 17 2 3 0 0 3 95 3 64
2020 Administration and Foreign Services 58 24 10 2 3 0 3 85 5 62
2020 Other occupational category 62 23 6 3 1 2 2 90 4 1418
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 52 31 11 5 0 2 0 84 5 64
2020 Administration and Foreign Services 47 34 6 8 3 2 0 82 11 62
2020 Other occupational category 47 30 10 8 3 3 0 79 11 1413

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 75 22 2 2 0 0 0 97 2 64
2020 Administration and Foreign Services 45 44 3 8 0 0 0 89 8 62
2020 Other occupational category 51 34 6 7 2 0 0 85 8 1419

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 78 17 3 2 0 0 0 95 2 63
2020 Administration and Foreign Services 52 35 2 10 2 0 0 87 11 62
2020 Other occupational category 52 31 8 6 3 0 0 83 9 1414

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 74 21 2 3 0 0 0 95 3 62
2020 Administration and Foreign Services 48 24 21 6 0 0 0 73 6 62
2020 Other occupational category 46 32 12 6 2 0 1 79 9 1412

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 14 3 3 0 0 3 94 3 64
2020 Administration and Foreign Services 56 31 8 5 0 0 0 87 5 62
2020 Other occupational category 57 29 7 4 2 1 1 87 5 1418

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 91 8 0 2 0 0 0 98 2 64
2020 Administration and Foreign Services 68 15 6 2 2 6 2 89 4 62
2020 Other occupational category 78 11 3 0 0 5 2 97 1 1416

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 84 14 0 0 0 0 2 100 0 64
2020 Administration and Foreign Services 56 34 5 5 0 0 0 90 5 62
2020 Other occupational category 65 25 6 2 1 1 0 91 3 1412

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 70 16 6 3 3 0 2 87 6 64
2020 Administration and Foreign Services 66 18 5 5 6 0 0 84 11 62
2020 Other occupational category 64 23 6 4 2 0 0 88 6 1410

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 78 16 2 3 0 0 2 95 3 63
2020 Administration and Foreign Services 59 26 3 7 5 0 0 85 11 61
2020 Other occupational category 56 27 6 7 3 0 0 83 11 1416

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 98 2 61
2020 Other occupational category 96 4 340

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational category 21 33 18 19 8 1 1 54 28 325

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 38 3 0 0 2 0 97 0 64
2020 Administration and Foreign Services 53 29 13 3 2 0 0 82 5 62
2020 Other occupational category 51 34 8 4 1 2 0 87 5 1413
2019 Executive 59 34 4 1 0 0 1 94 1 70
2019 Scientific and Professional 42 17 17 17 8 0 0 58 25 12
2019 Administration and Foreign Services 38 38 16 6 0 3 0 77 6 96
2019 Other occupational category 41 38 12 5 2 2 0 81 7 1481
2018 Executive 69 22 5 5 0 0 0 91 5 64
2018 Scientific and Professional 34 38 17 4 0 6 0 77 5 47
2018 Administration and Foreign Services 34 42 17 3 2 2 0 77 6 166
2018 Administrative Support 53 35 6 0 6 0 0 88 6 17
2018 Other occupational category 42 39 10 4 1 3 0 84 5 1131
2017 Executive 51 35 11 2 0 0 0 86 2 43
2017 Other occupational category 35 41 14 5 2 3 0 78 7 979

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 56 20 3 13 6 2 0 78 19 64
2020 Administration and Foreign Services 48 32 2 8 10 0 0 81 18 62
2020 Other occupational category 51 27 9 9 5 1 0 78 13 1412

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 66 19 8 2 3 2 2 87 5 64
2020 Administration and Foreign Services 64 20 7 5 5 0 0 84 10 61
2020 Other occupational category 63 21 8 2 2 3 0 87 4 1413

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 33 19 5 0 2 0 76 5 64
2020 Administration and Foreign Services 48 32 11 5 3 0 0 81 8 62
2020 Other occupational category 45 32 12 6 3 1 0 79 9 1416
2019 Executive 40 44 7 7 1 0 0 84 9 70
2019 Scientific and Professional 25 58 0 8 8 0 0 83 17 12
2019 Administration and Foreign Services 38 34 12 8 5 1 1 74 14 97
2019 Other occupational category 39 36 13 8 3 1 0 77 11 1479
2018 Executive 41 41 13 5 2 0 0 81 6 64
2018 Scientific and Professional 30 32 15 17 0 6 0 66 18 47
2018 Administration and Foreign Services 32 40 16 7 4 2 0 73 10 166
2018 Administrative Support 65 18 12 0 6 0 0 82 6 17
2018 Other occupational category 38 37 14 7 2 2 0 76 10 1135
2017 Executive 27 47 10 11 5 0 0 74 16 43
2017 Other occupational category 29 42 14 9 5 2 0 72 14 978

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 51 0 5 0 0 0 95 5 61
2020 Other occupational category 32 49 7 9 2 0 1 82 11 340
2019 Executive 35 52 4 7 0 0 1 88 7 69
2019 Administration and Foreign Services 20 47 20 7 0 0 7 71 7 15
2019 Other occupational category 33 43 10 7 3 3 2 79 10 342

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 36 36 16 6 5 2 0 73 11 64
2020 Administration and Foreign Services 21 23 23 23 11 0 0 44 34 62
2020 Other occupational category 26 33 22 12 8 0 0 59 20 1417

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 45 36 9 5 3 2 0 83 8 64
2020 Administration and Foreign Services 42 19 16 10 11 0 2 62 21 62
2020 Other occupational category 44 27 14 8 7 0 0 71 15 1416
2019 Executive 25 42 17 12 4 0 0 67 16 69
2019 Scientific and Professional 25 17 8 8 42 0 0 42 50 12
2019 Administration and Foreign Services 36 18 21 11 14 0 0 54 25 96
2019 Other occupational category 30 28 19 10 11 0 1 59 22 1481
2018 Executive 53 23 19 3 2 0 0 77 5 64
2018 Scientific and Professional 50 15 15 9 11 0 0 65 20 46
2018 Administration and Foreign Services 42 30 19 6 3 0 1 72 9 166
2018 Administrative Support 29 41 12 6 0 0 12 80 7 17
2018 Other occupational category 36 31 16 8 7 0 1 68 15 1132
2017 Executive 63 19 9 2 5 0 2 84 7 43
2017 Other occupational category 46 30 13 5 5 0 1 76 10 979

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 9 19 16 34 20 2 0 29 56 64
2020 Administration and Foreign Services 34 21 24 5 15 0 2 56 20 62
2020 Other occupational category 28 29 23 12 7 0 0 58 19 1414
2019 Executive 16 30 21 16 17 0 0 46 33 70
2019 Scientific and Professional 25 42 8 8 17 0 0 67 25 12
2019 Administration and Foreign Services 23 45 23 8 1 0 0 68 9 96
2019 Other occupational category 28 33 21 12 6 0 0 61 18 1478
2018 Executive 3 31 31 19 16 0 0 34 34 64
2018 Scientific and Professional 26 34 28 11 2 0 0 60 13 47
2018 Administration and Foreign Services 29 29 25 12 5 0 1 58 17 166
2018 Administrative Support 24 35 35 0 0 0 6 63 0 17
2018 Other occupational category 23 33 26 11 6 0 0 57 17 1132
2017 Executive 7 27 25 27 11 0 2 35 39 43
2017 Other occupational category 23 37 24 10 5 0 1 60 16 979

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 14 31 28 20 5 2 0 46 25 64
2020 Administration and Foreign Services 39 38 11 7 3 0 2 78 10 61
2020 Other occupational category 44 29 16 7 4 0 1 73 11 1410
2019 Executive 26 30 25 16 3 0 0 57 19 69
2019 Scientific and Professional 42 42 8 8 0 0 0 83 8 12
2019 Administration and Foreign Services 38 40 17 1 1 1 1 80 2 94
2019 Other occupational category 44 30 17 6 3 0 1 74 9 1471
2018 Executive 11 36 36 11 6 0 0 47 17 64
2018 Scientific and Professional 40 36 17 4 2 0 0 77 6 47
2018 Administration and Foreign Services 37 32 20 6 2 1 1 71 9 164
2018 Administrative Support 35 35 18 6 0 0 6 75 6 17
2018 Other occupational category 39 32 17 8 4 0 1 71 12 1126
2017 Executive 14 32 25 22 5 0 2 47 27 43
2017 Other occupational category 38 34 16 8 3 0 2 73 10 979

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 5 21 27 30 14 2 2 26 46 63
2020 Administration and Foreign Services 31 26 15 13 15 0 2 57 28 62
2020 Other occupational category 26 25 23 14 11 0 1 51 25 1409
2019 Executive 11 17 29 27 16 0 0 29 43 70
2019 Scientific and Professional 42 25 8 8 17 0 0 67 25 12
2019 Administration and Foreign Services 22 24 20 20 14 0 1 46 34 96
2019 Other occupational category 22 26 23 16 11 0 1 49 27 1473
2018 Executive 3 21 42 24 10 0 0 24 34 62
2018 Scientific and Professional 22 37 28 11 2 0 0 59 13 46
2018 Administration and Foreign Services 23 28 25 16 7 1 1 52 23 166
2018 Administrative Support 18 47 24 0 6 0 6 69 6 17
2018 Other occupational category 21 27 26 15 9 0 0 49 25 1126
2017 Executive 9 9 44 16 19 0 2 19 36 43
2017 Other occupational category 19 31 24 16 8 0 1 51 24 978

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 17 33 20 6 2 0 40 27 64
2020 Administration and Foreign Services 47 33 8 5 0 2 5 86 5 60
2020 Other occupational category 58 22 10 5 3 0 2 82 8 1408
2019 Executive 28 29 23 10 10 0 0 57 20 69
2019 Scientific and Professional 50 33 0 0 8 0 8 91 9 12
2019 Administration and Foreign Services 64 21 8 5 1 0 0 85 6 95
2019 Other occupational category 62 22 8 3 1 0 3 87 5 1475
2018 Executive 14 38 30 11 8 0 0 52 19 64
2018 Scientific and Professional 68 23 6 0 2 0 0 91 2 47
2018 Administration and Foreign Services 58 27 7 4 2 1 3 87 6 165
2018 Administrative Support 71 24 0 0 0 0 6 100 0 17
2018 Other occupational category 61 22 10 3 1 0 3 85 5 1130
2017 Executive 16 18 44 10 7 0 5 36 18 43
2017 Other occupational category 57 26 9 2 1 0 5 87 3 980

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 25 19 28 9 2 0 43 38 64
2020 Administration and Foreign Services 31 25 21 15 7 0 2 57 22 61
2020 Other occupational category 38 27 19 9 7 0 0 66 16 1415
2019 Executive 29 27 21 16 7 0 0 56 23 70
2019 Scientific and Professional 50 25 8 0 17 0 0 75 17 12
2019 Administration and Foreign Services 49 24 15 7 4 1 0 74 12 96
2019 Other occupational category 46 30 13 7 3 0 0 76 10 1476
2018 Executive 13 33 27 20 8 0 0 45 28 64
2018 Scientific and Professional 38 34 13 11 4 0 0 72 15 47
2018 Administration and Foreign Services 46 27 15 8 4 0 0 73 12 165
2018 Administrative Support 47 41 6 0 0 0 6 94 0 17
2018 Other occupational category 43 30 16 6 4 0 0 74 10 1128
2017 Executive 11 27 37 18 7 0 0 39 25 43
2017 Other occupational category 36 36 16 7 4 0 0 73 11 977

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 28 25 23 11 8 2 3 56 20 64
2020 Administration and Foreign Services 31 19 15 16 15 0 5 53 32 62
2020 Other occupational category 40 21 15 10 8 0 7 65 19 1418

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 47 25 17 9 0 2 0 73 10 64
2020 Administration and Foreign Services 40 31 18 6 5 0 0 71 11 62
2020 Other occupational category 38 33 17 8 4 0 0 72 12 1413
2019 Executive 47 30 17 4 1 0 0 77 6 70
2019 Scientific and Professional 25 42 8 8 17 0 0 67 25 12
2019 Administration and Foreign Services 30 36 16 10 6 1 0 67 17 97
2019 Other occupational category 38 34 17 6 4 0 0 73 10 1480
2018 Executive 38 38 19 3 2 0 0 76 5 63
2018 Scientific and Professional 23 40 26 9 2 0 0 64 11 47
2018 Administration and Foreign Services 32 36 21 7 5 0 0 67 12 165
2018 Administrative Support 53 29 6 6 6 0 0 82 12 17
2018 Other occupational category 33 36 20 8 2 1 1 69 11 1135
2017 Executive 25 35 23 12 2 0 2 62 15 43
2017 Other occupational category 32 37 18 9 4 0 1 69 13 978

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 30 25 23 17 3 2 0 56 21 64
2020 Administration and Foreign Services 32 32 18 6 10 0 2 66 16 62
2020 Other occupational category 31 33 20 11 4 0 0 65 15 1415
2019 Executive 21 44 23 9 3 0 0 66 11 70
2019 Administration and Foreign Services 25 41 18 10 5 1 0 67 16 97
2019 Other occupational category 27 36 22 10 4 0 0 63 14 1480
2018 Executive 21 41 25 10 3 0 0 62 13 63
2018 Scientific and Professional 27 47 16 9 2 0 0 73 11 45
2018 Administration and Foreign Services 30 36 21 8 5 1 0 66 13 165
2018 Administrative Support 24 53 6 6 12 0 0 76 18 17
2018 Other occupational category 25 36 22 12 5 0 0 61 17 1134
2017 Executive 14 39 26 9 10 0 2 54 20 43
2017 Other occupational category 23 37 24 11 5 0 0 60 16 978

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 51 24 14 8 2 2 0 76 10 63
2020 Administration and Foreign Services 38 25 20 10 8 0 0 62 18 61
2020 Other occupational category 34 31 18 10 5 0 0 66 16 1416
2019 Executive 48 28 17 1 6 0 0 75 7 69
2019 Scientific and Professional 0 50 8 25 17 0 0 50 42 12
2019 Administration and Foreign Services 25 37 21 12 5 0 0 62 18 97
2019 Other occupational category 32 32 20 10 5 0 0 64 16 1480
2018 Executive 30 40 22 8 0 0 0 70 8 63
2018 Scientific and Professional 17 34 40 9 0 0 0 51 9 47
2018 Administration and Foreign Services 30 33 22 12 2 1 0 64 14 165
2018 Administrative Support 35 29 18 6 12 0 0 65 18 17
2018 Other occupational category 29 33 20 11 5 0 0 63 17 1133
2017 Executive 37 26 18 12 5 0 2 64 17 43
2017 Other occupational category 26 34 21 13 6 0 0 60 19 979

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 19 16 3 0 2 0 80 3 62
2020 Administration and Foreign Services 47 26 15 11 2 0 0 73 13 62
2020 Other occupational category 51 26 12 6 4 0 0 77 10 1410
2019 Executive 64 21 11 1 1 0 0 86 3 70
2019 Scientific and Professional 50 17 17 8 8 0 0 67 17 12
2019 Administration and Foreign Services 41 31 16 5 6 1 0 73 12 96
2019 Other occupational category 50 26 11 8 4 0 1 77 12 1478

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 25 33 14 5 2 0 48 19 64
2020 Administration and Foreign Services 26 34 21 13 5 0 2 61 18 62
2020 Other occupational category 28 33 22 11 6 0 0 61 17 1417

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 27 28 11 11 2 0 49 22 64
2020 Administration and Foreign Services 42 22 23 8 3 0 2 64 12 60
2020 Other occupational category 36 34 18 9 3 0 0 70 12 1417
2019 Executive 34 33 19 9 6 0 0 67 14 70
2019 Scientific and Professional 27 36 27 9 0 0 0 64 9 11
2019 Administration and Foreign Services 44 27 21 5 3 0 0 70 9 94
2019 Other occupational category 39 34 17 8 2 0 1 73 10 1474
2018 Executive 24 37 14 22 3 0 0 60 25 63
2018 Scientific and Professional 26 53 15 4 2 0 0 79 6 47
2018 Administration and Foreign Services 25 41 23 7 4 0 0 66 11 166
2018 Administrative Support 12 47 29 0 0 0 12 67 0 17
2018 Other occupational category 33 33 21 9 3 0 0 67 12 1123
2017 Executive 25 35 21 9 8 0 2 62 17 43
2017 Other occupational category 29 38 20 9 3 0 1 67 12 977

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 25 8 8 0 2 0 84 8 64
2020 Administration and Foreign Services 47 13 26 8 5 0 2 61 13 62
2020 Other occupational category 50 28 14 5 3 0 1 78 9 1404
2019 Executive 61 20 16 3 0 0 0 81 3 70
2019 Scientific and Professional 42 17 8 8 25 0 0 58 33 12
2019 Administration and Foreign Services 51 28 12 7 2 0 0 79 9 95
2019 Other occupational category 59 20 11 6 4 0 1 79 10 1472
2018 Executive 68 19 8 0 5 0 0 87 5 63
2018 Scientific and Professional 50 17 15 7 11 0 0 67 17 46
2018 Administration and Foreign Services 52 22 10 7 7 1 1 76 14 165
2018 Administrative Support 71 12 6 0 0 0 12 93 0 17
2018 Other occupational category 55 20 12 8 4 0 1 76 12 1127
2017 Executive 43 26 19 9 2 0 0 69 11 43
2017 Other occupational category 47 23 14 8 7 0 1 71 15 980

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 56 17 25 0 0 2 0 75 0 64
2020 Administration and Foreign Services 29 34 15 15 5 2 2 65 20 62
2020 Other occupational category 35 35 18 8 4 0 0 70 13 1402

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 86 5 3 2 0 2 3 95 2 64
2020 Administration and Foreign Services 69 13 8 3 3 0 3 85 7 62
2020 Other occupational category 77 12 4 1 1 0 4 94 3 1407
2019 Executive 94 1 3 0 0 0 1 97 0 70
2019 Scientific and Professional 75 0 0 0 8 0 17 90 10 12
2019 Administration and Foreign Services 72 16 7 1 0 0 4 91 1 96
2019 Other occupational category 80 8 3 1 1 0 6 94 3 1472
2018 Executive 85 8 3 0 0 0 3 97 0 62
2018 Scientific and Professional 72 15 6 0 0 0 6 93 0 47
2018 Administration and Foreign Services 74 11 8 1 2 1 3 88 4 163
2018 Administrative Support 71 18 6 0 0 0 6 94 0 17
2018 Other occupational category 77 10 5 3 1 0 3 91 4 1132

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 83 6 5 2 3 2 0 90 5 64
2020 Administration and Foreign Services 76 11 2 5 3 0 3 90 8 62
2020 Other occupational category 84 7 3 1 2 0 2 94 3 1409
2019 Executive 87 6 4 1 1 0 0 93 3 70
2019 Scientific and Professional 92 0 0 0 8 0 0 92 8 12
2019 Administration and Foreign Services 76 15 3 2 1 2 1 94 3 96
2019 Other occupational category 79 10 6 2 1 0 2 91 4 1479
2018 Executive 89 8 2 0 0 0 2 98 0 63
2018 Scientific and Professional 83 9 2 4 2 0 0 91 6 47
2018 Administration and Foreign Services 71 15 7 3 1 1 2 88 4 166
2018 Administrative Support 65 24 6 0 6 0 0 88 6 17
2018 Other occupational category 78 11 4 2 2 0 2 92 4 1128
2017 Executive 84 7 2 2 5 0 0 91 7 43
2017 Other occupational category 78 10 4 2 2 0 3 91 5 977

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 16 9 3 0 2 2 87 3 64
2020 Administration and Foreign Services 73 13 6 2 3 0 3 88 5 62
2020 Other occupational category 75 17 5 1 1 0 1 92 2 1407
2019 Executive 64 27 7 1 0 0 0 91 1 70
2019 Scientific and Professional 67 17 0 8 8 0 0 83 17 12
2019 Administration and Foreign Services 60 29 5 3 1 0 1 91 4 96
2019 Other occupational category 66 24 6 2 1 0 1 91 3 1480
2018 Executive 53 33 11 2 2 0 0 86 3 64
2018 Scientific and Professional 57 30 9 2 0 0 2 89 2 47
2018 Administration and Foreign Services 55 30 10 2 2 1 1 86 4 165
2018 Administrative Support 63 38 0 0 0 0 0 100 0 16
2018 Other occupational category 64 25 7 2 1 0 0 89 3 1135
2017 Executive 65 31 5 0 0 0 0 95 0 43
2017 Other occupational category 59 28 7 3 2 0 1 88 5 976

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 14 10 6 2 2 2 82 8 63
2020 Administration and Foreign Services 65 16 10 2 5 0 3 83 7 62
2020 Other occupational category 73 14 7 3 2 0 1 88 5 1409
2019 Executive 72 14 9 3 1 0 0 87 4 69
2019 Scientific and Professional 58 25 0 8 8 0 0 83 17 12
2019 Administration and Foreign Services 59 23 10 4 3 0 1 82 7 97
2019 Other occupational category 66 17 9 5 2 0 1 84 7 1473
2018 Executive 59 25 9 2 5 0 0 84 6 64
2018 Scientific and Professional 47 28 11 9 4 0 2 76 13 47
2018 Administration and Foreign Services 59 22 8 2 6 1 1 83 9 165
2018 Administrative Support 71 12 12 0 6 0 0 82 6 17
2018 Other occupational category 63 20 8 5 2 0 0 84 8 1136
2017 Executive 72 14 9 2 2 0 0 86 5 42
2017 Other occupational category 62 23 7 4 3 0 1 86 7 976

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 49 33 10 5 0 2 2 85 5 63
2020 Administration and Foreign Services 72 11 2 0 2 0 13 96 2 61
2020 Other occupational category 69 9 3 1 1 0 17 94 2 1413
2019 Executive 55 30 9 3 3 0 0 86 6 69
2019 Scientific and Professional 58 0 8 0 0 0 33 88 0 12
2019 Administration and Foreign Services 60 16 1 0 0 0 23 99 0 94
2019 Other occupational category 65 10 4 1 0 0 20 94 1 1464
2018 Executive 49 29 17 5 0 0 0 78 5 63
2018 Scientific and Professional 64 9 0 0 0 0 28 100 0 47
2018 Administration and Foreign Services 59 8 5 1 0 0 27 92 1 165
2018 Administrative Support 71 24 0 0 0 0 6 100 0 17
2018 Other occupational category 59 12 4 1 0 0 24 93 2 1120
2017 Executive 58 23 11 5 2 0 0 81 8 43
2017 Other occupational category 57 12 3 1 1 0 26 94 2 977

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 67 17 8 6 0 2 0 85 6 63
2020 Administration and Foreign Services 76 11 6 3 0 0 3 90 3 62
2020 Other occupational category 80 12 3 1 0 0 4 95 1 1413
2019 Executive 76 21 1 1 0 0 0 97 1 68
2019 Scientific and Professional 92 0 0 0 0 0 8 100 0 12
2019 Administration and Foreign Services 73 18 2 3 0 0 3 94 3 93
2019 Other occupational category 78 11 4 1 0 0 5 94 2 1477
2018 Executive 77 14 8 0 0 0 2 92 0 64
2018 Scientific and Professional 74 15 4 0 0 0 6 95 0 47
2018 Administration and Foreign Services 71 17 4 1 0 0 7 95 1 164
2018 Administrative Support 71 18 6 0 0 0 6 94 0 17
2018 Other occupational category 78 13 3 0 0 0 5 96 1 1133
2017 Executive 73 22 2 0 0 0 2 98 0 43
2017 Other occupational category 75 12 3 1 0 0 8 95 1 971

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 89 8 2 0 0 2 0 98 0 63
2020 Administration and Foreign Services 85 10 0 0 2 0 3 98 2 62
2020 Other occupational category 85 10 3 1 1 0 1 95 2 1415
2019 Executive 94 6 0 0 0 0 0 100 0 69
2019 Scientific and Professional 92 0 8 0 0 0 0 92 0 12
2019 Administration and Foreign Services 83 7 3 3 1 0 2 93 4 96
2019 Other occupational category 86 7 3 1 1 0 1 95 2 1476
2018 Executive 91 8 0 0 0 0 2 100 0 64
2018 Scientific and Professional 96 0 0 4 0 0 0 96 4 47
2018 Administration and Foreign Services 83 9 2 1 1 0 4 96 3 165
2018 Administrative Support 88 6 0 0 0 0 6 100 0 17
2018 Other occupational category 85 7 2 1 1 0 2 95 3 1137
2017 Executive 93 5 0 0 2 0 0 98 2 43
2017 Other occupational category 83 10 2 1 1 0 2 96 2 979

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 22 8 5 0 2 0 87 5 64
2020 Administration and Foreign Services 53 19 11 10 5 0 2 74 15 62
2020 Other occupational category 57 24 12 4 2 0 1 82 6 1414
2019 Executive 75 17 6 1 0 0 0 93 1 69
2019 Scientific and Professional 50 50 0 0 0 0 0 100 0 12
2019 Administration and Foreign Services 58 25 11 3 1 0 2 85 4 95
2019 Other occupational category 64 25 7 2 1 0 1 90 3 1481
2018 Executive 65 17 13 3 0 0 2 84 3 63
2018 Scientific and Professional 66 17 13 0 2 0 2 85 2 47
2018 Administration and Foreign Services 59 22 13 4 1 1 1 83 4 165
2018 Administrative Support 82 0 12 0 0 0 6 88 0 17
2018 Other occupational category 60 27 8 3 1 0 1 88 4 1135
2017 Executive 65 28 5 2 0 0 0 93 2 43
2017 Other occupational category 56 28 11 2 1 0 2 86 2 978

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 28 33 25 8 3 3 0 63 11 64
2020 Administration and Foreign Services 19 45 16 13 6 0 0 65 19 62
2020 Other occupational category 25 42 20 7 4 1 0 68 11 1416

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 13 22 36 19 9 0 2 35 29 64
2020 Administration and Foreign Services 18 32 26 19 5 0 0 50 24 62
2020 Other occupational category 19 35 32 11 3 0 0 54 14 1415
2019 Executive 9 31 46 11 3 0 0 40 14 70
2019 Scientific and Professional 25 25 33 17 0 0 0 50 17 12
2019 Administration and Foreign Services 20 39 33 6 2 0 0 59 8 97
2019 Other occupational category 23 38 29 8 1 0 0 61 9 1483
2018 Executive 8 31 42 16 3 0 0 39 19 64
2018 Scientific and Professional 21 36 34 9 0 0 0 57 9 47
2018 Administration and Foreign Services 19 43 24 11 2 0 0 62 14 166
2018 Administrative Support 24 41 29 6 0 0 0 65 6 17
2018 Other occupational category 23 38 29 7 2 0 0 61 10 1133
2017 Executive 9 18 57 10 5 0 0 27 15 43
2017 Other occupational category 15 40 34 7 3 0 0 55 10 980

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 19 31 23 22 3 2 0 25 51 64
2020 Administration and Foreign Services 11 18 37 18 15 0 2 33 30 62
2020 Other occupational category 8 17 35 26 13 0 0 39 26 1414
2019 Executive 10 21 36 23 10 0 0 33 31 70
2019 Scientific and Professional 8 17 25 33 17 0 0 50 25 12
2019 Administration and Foreign Services 6 13 43 23 16 0 0 39 19 96
2019 Other occupational category 5 15 35 27 16 0 0 44 21 1479
2018 Executive 14 23 39 11 13 0 0 23 38 64
2018 Scientific and Professional 4 13 34 28 21 0 0 49 17 47
2018 Administration and Foreign Services 4 13 39 29 15 0 0 44 17 164
2018 Administrative Support 0 18 41 29 12 0 0 41 18 17
2018 Other occupational category 5 14 37 29 15 0 0 44 19 1131
2017 Executive 5 18 53 18 7 0 0 25 22 43
2017 Other occupational category 5 14 38 28 15 0 0 43 19 980
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 48 34 14 3 42 58 64
2020 Administration and Foreign Services 32 45 23 0 58 42 62
2020 Other occupational category 31 47 21 1 61 39 1419

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 32 68 31
2020 Administration and Foreign Services 45 55 20
2020 Other occupational category 42 58 435

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 55 17 11 5 8 2 3 75 13 64
2020 Administration and Foreign Services 58 8 8 10 8 0 8 72 19 62
2020 Other occupational category 57 16 8 4 4 2 10 83 9 1416
2019 Executive 61 14 10 4 6 0 4 79 10 70
2019 Scientific and Professional 25 0 17 17 25 0 17 30 50 12
2019 Administration and Foreign Services 47 13 9 10 13 1 5 65 25 97
2019 Other occupational category 52 17 9 6 7 1 8 76 14 1475
2018 Executive 69 14 8 0 5 0 5 87 5 64
2018 Scientific and Professional 57 15 9 4 0 2 13 85 5 46
2018 Administration and Foreign Services 58 15 8 7 2 1 9 81 11 166
2018 Administrative Support 59 18 0 6 6 0 12 87 13 17
2018 Other occupational category 59 14 8 5 4 1 9 81 11 1135

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 26 29 10 16 19 0 0 55 35 31
2020 Administration and Foreign Services 30 25 10 10 25 0 0 55 35 20
2020 Other occupational category 18 26 12 22 19 0 3 45 42 434

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 13 16 3 6 13 3 45 56 38 31
2020 Administration and Foreign Services 25 10 15 5 25 0 20 44 38 20
2020 Other occupational category 12 14 11 17 17 2 28 37 48 435
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