2020 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 8 6 3 0 0 83 9 1509
2019 Indeterminate (permanent) 52 34 7 5 3 0 0 86 7 1555
2019 Term 63 29 3 3 2 0 0 92 5 78
2019 Student 50 33 8 8 3 0 0 83 10 40
2018 Indeterminate (permanent) 46 38 8 5 3 0 0 85 8 1384
2018 Term 70 19 6 3 2 0 0 89 5 67
2017 Indeterminate (permanent) 46 38 7 5 3 0 0 84 9 1079
2017 Term 74 18 6 3 0 0 0 91 3 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 46 39 7 6 3 0 0 85 8 1207
2014 Term 59 36 2 2 2 0 0 95 3 55
2014 Student 50 36 11 4 0 0 0 86 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 36 9 7 4 0 0 80 11 1508
2019 Indeterminate (permanent) 43 35 10 7 5 0 0 78 12 1552
2019 Term 46 36 8 6 4 0 0 82 10 77
2019 Student 50 33 8 8 3 0 0 83 10 40
2018 Indeterminate (permanent) 40 37 10 8 4 0 0 77 12 1381
2018 Term 56 26 4 12 2 0 0 82 14 68
2017 Indeterminate (permanent) 37 38 11 10 4 0 0 74 15 1077
2017 Term 56 32 6 6 0 0 0 88 6 34
2017 Student 63 27 7 0 3 0 0 90 3 30

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 27 8 2 1 0 0 89 3 1505
2019 Indeterminate (permanent) 63 27 7 2 1 0 0 90 3 1542
2019 Term 63 29 6 0 1 0 0 92 1 78
2019 Student 63 23 13 0 3 0 0 85 3 40
2018 Indeterminate (permanent) 62 27 8 2 1 0 0 89 3 1369
2018 Term 67 24 4 4 2 0 0 91 6 67
2017 Indeterminate (permanent) 62 29 7 2 0 0 0 91 3 1073
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 70 24 5 1 0 0 0 94 2 1207
2014 Term 82 15 2 0 2 0 0 97 2 55
2014 Student 68 21 7 0 4 0 0 89 4 28

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 31 8 4 2 0 0 86 6 1508
2019 Indeterminate (permanent) 55 32 7 3 2 0 0 88 5 1552
2019 Term 63 29 3 4 1 0 0 92 5 78
2019 Student 70 18 8 3 3 0 0 88 5 40
2018 Indeterminate (permanent) 53 34 8 3 2 0 0 87 5 1381
2018 Term 72 21 3 2 2 0 0 93 3 68
2017 Indeterminate (permanent) 51 35 7 4 3 0 0 86 6 1074
2017 Term 79 9 6 6 0 0 0 88 6 34
2017 Student 77 20 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 33 7 4 2 0 0 88 6 1205
2014 Term 62 33 2 2 2 0 0 95 3 55
2014 Student 61 32 0 0 4 4 0 96 4 28

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 23 7 4 1 0 0 88 5 1503
2019 Indeterminate (permanent) 62 23 7 4 3 0 0 86 7 1549
2019 Term 70 16 7 5 1 0 0 87 6 77
2019 Student 83 10 3 3 3 0 0 93 5 40
2018 Indeterminate (permanent) 61 24 10 3 1 0 0 86 4 1387
2018 Term 74 20 3 0 2 0 2 96 2 68
2017 Indeterminate (permanent) 56 28 9 5 2 0 0 83 7 1078
2017 Term 76 15 9 0 0 0 0 91 0 34
2017 Student 80 13 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 55 28 9 5 3 0 0 84 7 1207
2014 Term 64 27 7 0 0 2 0 93 0 55
2014 Student 82 14 0 0 0 4 0 100 0 28

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 27 6 4 2 0 0 87 6 1495
2019 Indeterminate (permanent) 57 28 7 5 2 0 0 86 8 1550
2019 Term 69 18 7 5 1 0 0 87 6 78
2019 Student 83 10 3 3 3 0 0 93 5 40
2018 Indeterminate (permanent) 56 28 9 5 2 0 0 85 6 1386
2018 Term 72 23 4 2 0 0 0 95 2 67
2017 Indeterminate (permanent) 51 31 10 6 2 0 0 82 8 1078
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 83 13 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 31 9 5 3 0 0 83 8 1206
2014 Term 68 24 7 2 0 0 0 91 2 55
2014 Student 71 25 0 0 0 4 0 100 0 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 21 9 5 3 1 0 82 8 1509
2019 Indeterminate (permanent) 58 21 9 6 4 1 0 81 10 1555
2019 Term 57 19 15 6 0 1 1 78 6 77
2019 Student 68 18 10 3 3 0 0 85 5 40
2018 Indeterminate (permanent) 56 22 12 6 3 1 0 79 9 1390
2018 Term 67 16 5 4 3 3 2 87 8 68
2017 Indeterminate (permanent) 52 23 12 7 4 2 0 77 11 1077
2017 Term 82 12 3 0 0 3 0 97 0 34
2017 Student 67 20 3 0 3 3 3 93 4 30
2014 Indeterminate (permanent) 53 22 10 6 5 3 0 78 12 1207
2014 Term 58 26 9 3 2 2 0 86 5 55
2014 Student 54 21 11 4 0 11 0 84 4 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 22 7 3 1 1 1 89 4 1509
2019 Indeterminate (permanent) 65 20 9 2 1 1 1 87 3 1554
2019 Term 58 19 15 2 1 0 5 80 4 78
2019 Student 38 35 15 5 0 0 8 78 5 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 26 7 6 3 0 0 84 9 1508
2019 Indeterminate (permanent) 53 28 8 8 3 0 0 81 11 1549
2019 Term 57 27 4 10 1 0 0 84 12 77
2019 Student 50 30 15 5 0 0 0 80 5 40
2018 Indeterminate (permanent) 49 32 8 7 3 0 0 81 11 1388
2018 Term 46 30 15 3 5 2 0 77 8 68
2017 Indeterminate (permanent) 45 34 9 7 4 0 0 79 11 1077
2017 Term 65 24 3 9 0 0 0 88 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 46 33 9 8 4 0 0 80 12 1208
2014 Term 58 28 5 6 3 0 0 86 9 55
2014 Student 75 18 7 0 0 0 0 93 0 28

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 21 6 5 3 0 0 87 8 1512
2019 Indeterminate (permanent) 57 24 8 6 3 0 0 82 10 1554
2019 Term 69 17 5 8 2 0 0 86 9 78
2019 Student 53 38 5 5 0 0 0 90 5 40
2018 Indeterminate (permanent) 53 26 9 6 5 0 0 80 11 1385
2018 Term 60 24 8 4 2 2 0 86 6 67
2017 Indeterminate (permanent) 54 27 8 7 3 0 0 82 10 1076
2017 Term 68 24 6 0 3 0 0 91 3 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 29 8 7 3 0 0 83 9 1207
2014 Term 67 22 7 2 2 0 0 89 3 54
2014 Student 68 29 4 0 0 0 0 96 0 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 27 11 6 3 7 0 78 10 1509
2019 Indeterminate (permanent) 38 30 13 10 4 5 0 72 15 1553
2019 Term 44 27 12 3 3 12 0 80 6 78
2019 Student 60 25 3 3 0 10 0 94 3 40
2018 Indeterminate (permanent) 31 33 16 9 4 6 0 69 14 1389
2018 Term 52 25 6 5 0 13 0 88 5 68
2017 Indeterminate (permanent) 25 34 14 13 7 7 0 64 21 1078
2017 Term 47 26 3 6 6 12 0 83 13 34
2017 Student 60 20 7 0 0 13 0 92 0 30
2014 Indeterminate (permanent) 31 34 13 10 5 6 0 70 17 1207
2014 Term 56 23 12 9 0 0 0 79 9 55
2014 Student 63 15 0 0 0 22 0 100 0 27

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 13 9 5 2 0 73 13 1508
2019 Indeterminate (permanent) 32 32 14 12 7 2 0 66 19 1550
2019 Term 37 32 16 8 3 4 0 72 11 77
2019 Student 53 28 13 3 0 5 0 84 3 40
2018 Indeterminate (permanent) 28 36 17 13 6 2 0 64 19 1386
2018 Term 47 27 8 9 2 8 0 80 11 68
2017 Indeterminate (permanent) 24 36 15 16 8 1 0 60 25 1076
2017 Term 47 26 15 6 3 3 0 76 9 34
2017 Student 55 28 7 0 0 10 0 92 0 29
2014 Indeterminate (permanent) 27 36 14 14 6 2 0 65 21 1208
2014 Term 54 25 12 7 2 0 0 79 9 55
2014 Student 57 36 0 0 0 7 0 100 0 28

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 33 16 14 6 3 0 63 21 1507
2019 Indeterminate (permanent) 20 33 19 16 9 3 0 55 26 1550
2019 Term 25 33 22 12 3 5 0 61 16 78
2019 Student 35 30 13 8 3 13 0 74 11 40
2018 Indeterminate (permanent) 17 32 21 17 8 4 0 51 27 1386
2018 Term 35 35 10 7 2 11 0 78 10 68
2017 Indeterminate (permanent) 14 33 19 21 9 4 0 49 31 1080
2017 Term 32 29 9 15 6 9 0 68 23 34
2017 Student 47 20 10 3 0 20 0 83 4 30
2014 Indeterminate (permanent) 17 34 18 19 8 5 0 53 28 1207
2014 Term 37 31 10 11 4 7 0 73 16 55
2014 Student 54 25 0 0 0 21 0 100 0 28

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 35 13 16 9 2 0 61 25 1512
2019 Indeterminate (permanent) 16 32 17 21 12 2 0 49 33 1554
2019 Term 23 30 22 14 5 5 0 56 20 77
2019 Student 38 23 8 18 3 13 0 69 23 40
2018 Indeterminate (permanent) 14 34 18 20 11 2 0 49 32 1391
2018 Term 30 24 13 16 7 11 0 60 25 68
2017 Indeterminate (permanent) 11 31 14 26 15 2 0 44 42 1077
2017 Term 27 24 18 12 9 9 0 57 23 33
2017 Student 40 37 3 7 0 13 0 88 8 30
2014 Indeterminate (permanent) 16 32 17 22 11 2 0 49 34 1205
2014 Term 39 25 11 17 6 4 0 66 23 55
2014 Student 54 36 7 0 0 4 0 93 0 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 9 9 4 1 0 77 13 1508
2019 Indeterminate (permanent) 35 38 12 10 5 0 0 73 15 1553
2019 Term 42 36 14 7 1 0 0 78 8 78
2019 Student 60 23 8 8 3 0 0 83 10 40
2018 Indeterminate (permanent) 32 37 14 11 6 0 0 69 17 1383
2018 Term 46 28 13 12 2 0 0 74 13 68
2017 Indeterminate (permanent) 31 38 12 12 6 0 0 70 18 1078
2017 Term 62 26 3 6 3 0 0 88 9 34
2017 Student 57 37 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 33 37 14 9 6 0 0 71 15 1206
2014 Term 49 38 2 4 5 2 0 89 9 55
2014 Student 57 29 4 0 4 0 7 92 4 28

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 43 10 11 4 0 0 75 15 1502
2019 Indeterminate (permanent) 31 43 10 11 5 0 0 74 16 1544
2019 Term 34 39 16 12 0 0 0 73 12 77
2019 Student 45 33 10 10 3 0 0 78 13 40
2018 Indeterminate (permanent) 28 42 14 11 5 0 0 70 16 1386
2018 Term 44 32 12 9 3 0 0 76 12 68
2017 Indeterminate (permanent) 28 42 11 14 4 0 0 70 18 1078
2017 Term 56 26 9 3 6 0 0 82 9 34
2017 Student 37 43 13 7 0 0 0 80 7 30

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 9 7 4 0 0 80 11 1509
2019 Indeterminate (permanent) 48 29 11 7 5 0 1 78 12 1556
2019 Term 54 26 7 10 4 0 0 79 14 78
2019 Student 40 38 10 10 3 0 0 78 13 40
2018 Indeterminate (permanent) 41 34 11 8 5 1 1 76 13 1387
2018 Term 49 26 15 6 2 3 0 77 8 68
2017 Indeterminate (permanent) 38 36 11 10 4 0 1 75 14 1079
2017 Term 59 26 6 9 0 0 0 85 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 40 37 11 7 4 0 0 78 11 1208
2014 Term 57 30 10 0 2 2 0 89 2 55
2014 Student 61 29 7 0 0 0 4 93 0 28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 36 10 9 2 0 0 78 12 1503
2019 Indeterminate (permanent) 41 37 9 9 4 0 0 78 13 1544
2019 Term 41 41 13 5 0 0 0 81 5 76
2019 Student 51 26 5 10 8 0 0 77 18 39
2018 Indeterminate (permanent) 33 44 8 11 3 0 0 78 14 1388
2018 Term 40 35 8 13 3 2 0 76 16 68
2017 Indeterminate (permanent) 35 42 9 9 4 0 0 78 13 1079
2017 Term 56 29 6 9 0 0 0 85 9 34
2017 Student 43 47 3 3 3 0 0 90 7 30
2014 Indeterminate (permanent) 38 37 9 11 4 0 0 76 15 1207
2014 Term 39 34 11 13 2 0 2 74 15 55
2014 Student 46 43 7 0 0 0 4 93 0 28

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 21 8 4 3 1 1 85 7 1506

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 35 12 9 6 1 0 74 14 1504
2019 Indeterminate (permanent) 33 34 12 13 7 1 0 68 20 1550
2019 Term 42 27 16 5 5 4 1 73 11 78
2019 Student 50 33 8 5 0 5 0 87 5 40
2018 Indeterminate (permanent) 29 36 15 12 7 1 0 65 20 1379
2018 Term 50 30 7 4 3 5 2 85 7 66
2017 Indeterminate (permanent) 25 40 11 14 9 1 0 66 22 1078
2017 Term 47 38 9 3 0 3 0 88 3 34
2017 Student 67 20 10 0 0 3 0 90 0 30
2014 Indeterminate (permanent) 33 36 13 11 6 1 0 69 18 1207
2014 Term 51 27 17 3 0 2 0 80 3 55
2014 Student 61 29 4 0 0 4 4 96 0 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 31 13 10 8 1 1 69 18 1509
2019 Indeterminate (permanent) 33 30 12 11 10 1 1 65 22 1551
2019 Term 46 23 15 5 5 1 5 73 11 78
2019 Student 45 33 10 3 3 3 5 84 5 40
2018 Indeterminate (permanent) 30 29 13 15 11 1 1 60 26 1379
2018 Term 46 19 10 5 2 3 16 80 8 68
2017 Indeterminate (permanent) 21 33 14 16 14 1 1 56 31 1078
2017 Term 41 26 6 9 0 12 6 82 11 34
2017 Student 55 17 7 0 0 7 14 91 0 29
2014 Indeterminate (permanent) 29 30 13 14 12 1 1 61 26 1207
2014 Term 44 24 10 7 2 0 13 78 10 55
2014 Student 64 25 0 7 0 0 4 93 7 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 23 9 3 3 0 2 85 6 1512
2019 Indeterminate (permanent) 63 22 8 3 2 0 2 87 5 1556
2019 Term 69 21 7 0 0 1 2 93 0 77
2019 Student 65 10 13 0 0 0 13 86 0 40

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 21 9 3 2 0 2 86 5 1510
2019 Indeterminate (permanent) 61 21 10 3 2 1 2 84 5 1551
2019 Term 50 30 8 3 2 1 6 87 5 77
2019 Student 63 20 5 3 3 0 8 89 5 40

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 6 4 1 2 2 3 93 3 1506
2019 Indeterminate (permanent) 82 6 4 1 1 2 3 93 3 1547
2019 Term 81 3 7 0 0 3 6 92 0 78
2019 Student 87 3 3 0 0 0 8 97 0 39

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 7 2 1 1 1 5 96 2 1508
2019 Indeterminate (permanent) 84 4 2 0 1 1 8 96 1 1550
2019 Term 85 3 1 0 0 1 9 98 0 76
2019 Student 83 10 0 0 0 0 8 100 0 40

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 34 8 6 3 0 0 83 10 1498
2019 Indeterminate (permanent) 45 36 8 7 4 0 0 81 12 1545
2019 Term 49 34 9 5 4 0 0 82 8 78
2019 Student 53 28 8 10 3 0 0 80 13 40
2018 Indeterminate (permanent) 43 40 8 7 3 0 0 83 10 1386
2018 Term 47 34 9 7 3 0 0 81 11 67
2017 Indeterminate (permanent) 42 38 9 8 3 0 0 80 11 1071
2017 Term 44 44 3 6 3 0 0 88 9 34
2017 Student 63 23 7 3 3 0 0 87 7 30
2014 Indeterminate (permanent) 37 43 8 7 5 0 0 80 12 1208
2014 Term 49 35 11 2 3 0 0 84 6 55
2014 Student 50 29 14 7 0 0 0 79 7 28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 30 8 4 2 0 0 86 6 1504
2019 Indeterminate (permanent) 52 32 7 5 3 0 0 84 8 1550
2019 Term 53 29 11 5 2 0 0 82 7 78
2019 Student 50 33 13 3 3 0 0 83 5 40
2018 Indeterminate (permanent) 52 32 8 5 2 0 0 84 7 1376
2018 Term 49 30 15 3 3 0 0 79 7 65
2017 Indeterminate (permanent) 51 32 9 6 2 0 0 83 8 1072
2017 Term 56 35 6 0 3 0 0 91 3 34
2017 Student 63 33 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 30 9 6 3 0 0 82 9 1208
2014 Term 54 30 9 6 2 0 0 84 7 55
2014 Student 54 32 11 0 4 0 0 86 4 28

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 9 7 3 0 0 81 9 1501
2019 Indeterminate (permanent) 42 36 10 8 2 0 0 79 11 1530
2019 Term 53 33 10 4 0 0 0 87 4 75
2019 Student 58 30 10 0 3 0 0 88 3 40
2018 Indeterminate (permanent) 42 37 10 7 3 0 0 80 10 1382
2018 Term 47 39 7 4 3 0 0 86 7 67
2017 Indeterminate (permanent) 42 37 10 8 3 0 0 80 11 1074
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 60 33 0 3 3 0 0 93 7 30
2014 Indeterminate (permanent) 43 36 11 7 3 0 0 79 10 1208
2014 Term 64 25 4 3 2 2 0 91 5 55
2014 Student 64 25 7 0 4 0 0 89 4 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 42 9 5 2 2 0 83 7 1508
2019 Indeterminate (permanent) 35 45 11 6 2 1 0 81 8 1556
2019 Term 45 30 15 1 6 4 0 78 7 78
2019 Student 48 38 13 0 3 0 0 85 3 40
2018 Indeterminate (permanent) 34 40 16 5 3 1 0 76 8 1382
2018 Term 42 35 12 5 2 3 2 81 7 68
2017 Indeterminate (permanent) 29 43 15 7 3 2 0 73 11 1078
2017 Term 44 32 15 6 0 3 0 79 6 34
2017 Student 50 47 0 0 0 3 0 100 0 30

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 24 6 5 3 0 0 86 8 1505
2019 Indeterminate (permanent) 63 25 5 4 2 0 0 89 6 1551
2019 Term 72 20 4 1 1 0 1 93 3 78
2019 Student 60 25 5 3 5 0 3 87 8 40
2018 Indeterminate (permanent) 60 27 6 4 2 0 0 87 6 1389
2018 Term 63 26 5 5 2 0 0 89 6 68
2017 Indeterminate (permanent) 57 30 6 5 2 0 0 87 7 1079
2017 Term 74 21 3 3 0 0 0 94 3 34
2017 Student 73 13 3 3 0 0 7 93 4 30
2014 Indeterminate (permanent) 58 27 8 4 2 0 0 86 7 1207
2014 Term 65 21 7 2 0 2 2 91 2 55
2014 Student 54 32 4 0 4 4 4 92 4 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 16 7 5 0 1 73 12 1507
2019 Indeterminate (permanent) 40 32 16 8 3 0 0 73 11 1552
2019 Term 57 32 5 5 0 0 0 89 5 77
2019 Student 85 15 0 0 0 0 0 100 0 40
2018 Indeterminate (permanent) 40 34 15 7 4 0 1 75 10 1391
2018 Term 80 17 3 0 0 0 0 97 0 68
2017 Indeterminate (permanent) 42 36 13 6 2 0 1 79 8 1080
2017 Term 65 35 0 0 0 0 0 100 0 34
2017 Student 77 20 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 39 39 14 5 2 0 1 79 7 1208
2014 Term 55 35 11 0 0 0 0 89 0 55
2014 Student 68 25 4 0 0 4 0 96 0 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 1511

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 11 4 1 1 2 6 94 2 1511

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 25 43 31 1511
2019 Indeterminate (permanent) 25 43 31 1558
2019 Term 19 42 38 78
2019 Student 30 35 35 40
2018 Indeterminate (permanent) 25 45 30 1392
2018 Term 23 47 30 68
2017 Indeterminate (permanent) 23 46 30 1079
2017 Term 38 38 24 34
2017 Student 23 30 47 30
2014 Indeterminate (permanent) 23 48 29 1207
2014 Term 33 35 32 55
2014 Student 36 25 39 28

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 12 67 10 5 0 6 396
2019 Term 14 48 0 11 20 7 15
2019 Student 0 8 0 0 92 0 12
2018 Indeterminate (permanent) 16 58 15 5 0 5 356
2017 Indeterminate (permanent) 17 59 14 6 0 5 254
2017 Term 38 31 0 8 23 0 13
2014 Indeterminate (permanent) 14 55 19 7 9999 5 282
2014 Term 42 36 5 5 9999 12 18
2014 Student 0 20 10 20 9999 50 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 6 4 2 0 0 88 6 1504
2019 Indeterminate (permanent) 55 33 6 4 2 0 0 88 6 1547
2019 Term 58 32 5 4 1 0 0 90 5 78
2019 Student 60 25 10 3 3 0 0 85 5 40
2018 Indeterminate (permanent) 56 33 5 3 2 0 0 89 5 1387
2018 Term 60 34 4 0 3 0 0 93 3 68
2017 Indeterminate (permanent) 49 35 8 5 2 0 0 85 7 1076
2017 Term 65 24 9 3 0 0 0 88 3 34
2017 Student 60 27 3 3 7 0 0 87 10 30
2014 Indeterminate (permanent) 51 36 7 5 1 0 0 87 6 1208
2014 Term 77 20 2 2 0 0 0 97 2 55
2014 Student 61 29 7 0 4 0 0 89 4 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 40 8 6 2 0 0 84 8 1509
2019 Indeterminate (permanent) 37 40 11 8 3 0 0 78 11 1555
2019 Term 51 36 10 2 1 0 0 87 4 78
2019 Student 68 23 0 5 3 3 0 92 8 40
2018 Indeterminate (permanent) 37 41 13 7 2 0 0 77 9 1380
2018 Term 54 35 7 3 0 1 0 90 3 68
2017 Indeterminate (permanent) 31 41 13 10 5 0 0 73 15 1076
2017 Term 56 29 15 0 0 0 0 85 0 34
2017 Student 67 30 0 3 0 0 0 97 3 30
2014 Indeterminate (permanent) 34 42 12 7 4 1 0 77 11 1207
2014 Term 62 23 9 6 0 0 0 85 6 55
2014 Student 68 25 4 4 0 0 0 93 4 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 22 38 22 9 0 1 32 30 1510
2019 Indeterminate (permanent) 9 24 37 22 7 1 0 30 33 1548
2019 Term 4 17 35 26 16 2 0 43 21 78
2019 Student 3 5 28 38 28 0 0 65 8 40
2018 Indeterminate (permanent) 7 24 38 22 8 0 1 30 32 1387
2018 Term 5 11 37 17 27 2 2 45 16 68
2017 Indeterminate (permanent) 8 23 43 17 8 1 1 25 31 1076
2017 Term 3 6 45 21 15 0 9 40 10 33
2017 Student 0 3 27 40 23 3 3 68 4 30
2014 Indeterminate (permanent) 9 23 40 19 7 0 1 27 33 1205
2014 Term 2 18 37 19 25 0 0 44 19 54
2014 Student 0 0 39 39 21 0 0 61 0 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 12 23 33 25 1 1 59 18 1503
2019 Indeterminate (permanent) 8 17 27 28 18 1 1 47 26 1547
2019 Term 5 11 30 26 27 3 0 54 16 78
2019 Student 0 8 13 28 53 0 0 80 8 40
2018 Indeterminate (permanent) 5 16 31 29 17 1 1 47 22 1375
2018 Term 2 8 25 24 37 2 3 63 10 68
2017 Indeterminate (permanent) 6 15 29 27 18 1 2 47 22 1075
2017 Term 3 6 15 18 39 3 15 70 11 33
2017 Student 0 7 7 33 53 0 0 87 7 30
2014 Indeterminate (permanent) 5 13 29 32 18 1 2 51 19 1203
2014 Term 4 13 19 28 34 2 0 63 18 55
2014 Student 0 0 11 43 39 0 7 88 0 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 32 25 11 1 1 38 29 1507
2019 Indeterminate (permanent) 11 23 32 21 11 1 1 33 35 1550
2019 Term 5 24 26 26 18 1 0 44 30 77
2019 Student 3 15 35 15 33 0 0 48 18 40
2018 Indeterminate (permanent) 12 22 33 22 10 1 1 32 35 1378
2018 Term 6 16 27 14 29 3 5 47 24 68
2017 Indeterminate (permanent) 11 24 33 20 10 1 2 30 36 1077
2017 Term 9 24 30 15 18 0 3 34 34 33
2017 Student 3 7 30 30 27 3 0 59 10 30
2014 Indeterminate (permanent) 15 25 33 17 9 1 1 26 40 1207
2014 Term 5 15 26 24 28 2 0 53 21 55
2014 Student 4 11 25 25 32 4 0 59 15 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 8 27 37 22 1 1 60 12 1498
2019 Indeterminate (permanent) 4 11 29 35 20 0 1 56 15 1541
2019 Term 1 7 19 32 39 1 0 72 8 77
2019 Student 0 0 3 40 58 0 0 98 0 40
2018 Indeterminate (permanent) 3 10 29 35 21 0 1 57 14 1377
2018 Term 0 8 13 29 45 2 3 78 8 67
2017 Indeterminate (permanent) 3 9 31 36 18 1 2 56 12 1071
2017 Term 0 3 24 30 36 0 6 71 3 33
2017 Student 3 0 7 33 53 0 3 90 3 30
2014 Indeterminate (permanent) 4 10 31 35 19 0 1 55 14 1203
2014 Term 2 3 25 32 35 0 3 69 6 55
2014 Student 0 0 4 36 61 0 0 96 0 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 20 28 23 16 1 1 39 32 1509
2019 Indeterminate (permanent) 14 22 28 20 13 1 1 34 37 1548
2019 Term 0 9 26 30 33 1 1 65 9 78
2019 Student 0 8 25 13 53 3 0 67 8 40
2018 Indeterminate (permanent) 12 22 29 22 13 1 1 35 35 1381
2018 Term 3 4 17 29 39 3 5 74 7 68
2017 Indeterminate (permanent) 11 21 31 19 14 1 2 35 33 1074
2017 Term 6 9 19 19 34 3 9 61 18 32
2017 Student 0 3 10 33 47 0 7 86 4 30
2014 Indeterminate (permanent) 10 19 31 24 14 0 2 39 29 1204
2014 Term 8 13 22 22 33 2 2 56 21 55
2014 Student 4 0 11 39 46 0 0 86 4 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 12 24 30 25 2 2 57 19 1503
2019 Indeterminate (permanent) 9 18 27 26 17 2 1 44 28 1542
2019 Term 4 9 28 29 26 4 0 57 13 77
2019 Student 3 8 18 18 53 0 3 72 10 40
2018 Indeterminate (permanent) 6 15 29 29 18 2 1 49 22 1370
2018 Term 5 17 22 15 34 4 3 52 24 68
2017 Indeterminate (permanent) 6 13 30 29 18 2 3 49 20 1077
2017 Term 3 0 21 30 33 3 9 72 3 33
2017 Student 0 0 7 20 43 23 7 90 0 30
2014 Indeterminate (permanent) 4 8 27 34 24 2 2 60 12 1203
2014 Term 4 7 15 31 32 5 8 71 12 55
2014 Student 0 0 18 18 61 0 4 81 0 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 18 32 26 13 1 1 40 28 1501
2019 Indeterminate (permanent) 11 19 36 22 10 1 1 33 31 1550
2019 Term 8 11 27 24 29 1 0 54 18 78
2019 Student 0 15 18 26 41 0 0 67 15 39
2018 Indeterminate (permanent) 10 21 36 22 9 1 1 31 32 1386
2018 Term 2 13 23 24 30 3 5 59 16 68
2017 Indeterminate (permanent) 9 23 34 20 10 1 2 32 33 1075
2017 Term 12 9 35 15 15 9 6 34 24 34
2017 Student 3 10 23 33 20 10 0 59 15 30
2014 Indeterminate (permanent) 13 21 36 19 9 1 1 29 34 1206
2014 Term 7 17 32 21 23 0 0 44 24 55
2014 Student 4 7 32 21 32 0 4 56 11 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 14 33 31 16 0 1 47 20 1507
2019 Indeterminate (permanent) 10 19 33 25 12 0 1 37 30 1555
2019 Term 5 14 23 31 22 3 1 56 20 78
2019 Student 5 8 31 26 31 0 0 56 13 39

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 39 15 13 5 1 0 67 18 1510
2019 Indeterminate (permanent) 18 36 18 19 8 1 0 55 27 1548
2019 Term 22 45 26 4 4 0 0 66 8 77
2019 Student 46 33 10 8 0 3 0 82 8 39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 24 7 7 3 1 0 84 10 1506
2019 Indeterminate (permanent) 58 25 7 6 3 0 0 84 9 1544
2019 Term 62 19 9 7 3 0 0 81 10 78
2019 Student 68 18 5 10 0 0 0 85 10 40
2018 Indeterminate (permanent) 52 28 8 8 4 0 0 80 12 1384
2018 Term 68 12 3 15 3 0 0 80 18 68
2017 Indeterminate (permanent) 50 30 7 8 5 1 0 80 13 1076
2017 Term 68 24 3 3 3 0 0 91 6 34
2017 Student 77 17 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 54 27 7 6 5 1 0 81 12 1209
2014 Term 62 21 3 9 2 0 3 86 11 55
2014 Student 71 11 7 7 4 0 0 82 11 28

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 24 3 4 1 0 0 92 5 1495
2019 Indeterminate (permanent) 61 29 5 4 1 0 0 90 5 1545
2019 Term 72 19 4 4 0 0 0 92 4 78
2019 Student 78 18 3 3 0 0 0 95 3 40
2018 Indeterminate (permanent) 56 32 6 5 2 0 0 87 7 1381
2018 Term 68 25 7 0 0 0 0 93 0 67
2017 Indeterminate (permanent) 49 36 7 5 3 0 0 85 8 1080
2017 Term 65 21 9 6 0 0 0 85 6 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 48 38 7 5 2 0 0 86 8 1208
2014 Term 56 36 6 0 2 0 0 93 2 55
2014 Student 79 14 4 4 0 0 0 93 4 28

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 31 6 3 1 1 0 90 4 1495
2019 Indeterminate (permanent) 57 31 6 3 1 0 0 89 5 1548
2019 Term 63 24 7 6 0 0 0 87 6 77
2019 Student 73 18 5 3 0 3 0 92 3 40
2018 Indeterminate (permanent) 52 35 8 3 1 0 0 87 5 1386
2018 Term 62 26 8 2 0 2 0 90 2 67

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 32 6 4 2 1 0 88 6 1499
2019 Indeterminate (permanent) 54 33 8 3 2 0 0 87 5 1548
2019 Term 52 35 8 3 1 0 0 87 4 78
2019 Student 67 26 5 0 3 0 0 92 3 39
2018 Indeterminate (permanent) 57 30 8 3 2 1 0 88 4 1384
2018 Term 65 26 6 3 0 0 0 90 3 67
2017 Indeterminate (permanent) 50 37 7 4 2 1 0 88 5 1076
2017 Term 56 32 9 3 0 0 0 88 3 34
2017 Student 73 17 3 0 3 3 0 93 3 30
2014 Indeterminate (permanent) 55 32 7 3 1 2 0 88 4 1209
2014 Term 70 20 10 0 0 0 0 90 0 55
2014 Student 79 18 0 0 0 4 0 100 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 8 3 1 3 0 87 5 1505
2019 Indeterminate (permanent) 64 25 6 2 1 2 0 91 3 1548
2019 Term 62 25 6 4 0 1 1 90 4 78
2019 Student 75 15 8 0 0 3 0 92 0 40
2018 Indeterminate (permanent) 60 25 9 2 1 2 0 88 3 1383
2018 Term 59 26 11 0 0 3 1 88 0 67
2017 Indeterminate (permanent) 50 35 8 2 1 3 1 88 3 1078
2017 Term 56 21 15 6 0 3 0 79 6 34
2017 Student 70 23 0 0 3 3 0 97 3 30
2014 Indeterminate (permanent) 55 30 8 2 1 3 1 88 3 1208
2014 Term 64 22 8 2 0 4 0 90 2 55
2014 Student 71 14 0 0 0 11 4 100 0 28

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 24 4 2 1 0 0 92 4 1508
2019 Indeterminate (permanent) 63 26 6 3 2 0 0 89 5 1552
2019 Term 69 23 3 3 1 0 0 93 4 78
2019 Student 82 13 3 0 3 0 0 95 3 39
2018 Indeterminate (permanent) 63 26 7 2 1 0 0 89 4 1380
2018 Term 80 16 4 0 0 0 0 96 0 67
2017 Indeterminate (permanent) 55 32 7 4 2 0 0 87 6 1078
2017 Term 88 9 3 0 0 0 0 97 0 34
2017 Student 90 7 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 59 30 6 3 1 0 0 89 5 1208
2014 Term 77 11 10 2 0 0 0 88 2 55
2014 Student 75 21 4 0 0 0 0 96 0 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 19 7 3 2 4 3 87 5 1507

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 26 13 4 2 8 1 79 7 1511

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 24 6 4 2 3 2 87 6 1507

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 0 13 19 56 13 0 0 86 16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 30 14 7 4 5 3 74 11 1506
2019 Indeterminate (permanent) 38 30 12 9 4 4 3 73 13 1553
2019 Term 46 26 11 7 2 4 5 79 10 78
2019 Student 56 23 8 5 0 0 8 86 6 39
2018 Indeterminate (permanent) 31 34 14 9 5 5 3 70 15 1384
2018 Term 48 22 8 4 2 10 6 84 7 68
2017 Indeterminate (permanent) 30 32 15 10 8 4 3 66 19 1077
2017 Term 47 32 9 3 3 0 6 84 6 34
2017 Student 60 10 7 3 0 3 17 88 4 30
2014 Indeterminate (permanent) 37 32 11 7 6 4 3 74 14 1207
2014 Term 50 24 7 9 2 6 3 81 12 55
2014 Student 61 18 4 4 4 4 7 88 8 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 31 8 4 2 1 1 87 6 1511
2019 Indeterminate (permanent) 56 30 7 4 2 1 1 87 6 1552
2019 Term 60 22 7 5 2 4 0 85 8 78
2019 Student 67 21 10 0 3 0 0 87 3 39
2018 Indeterminate (permanent) 51 33 9 3 2 1 0 85 6 1383
2018 Term 54 28 10 3 0 3 3 86 3 68
2017 Indeterminate (permanent) 55 32 6 4 2 1 0 88 6 1076
2017 Term 62 26 0 9 0 3 0 91 9 34
2017 Student 66 24 3 0 0 3 3 96 0 29
2014 Indeterminate (permanent) 59 28 6 4 2 1 1 88 5 1207
2014 Term 68 25 7 0 0 0 0 93 0 55
2014 Student 68 21 4 4 0 0 4 93 4 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 9 3 1 1 0 87 4 1509
2019 Indeterminate (permanent) 53 30 10 4 2 0 0 84 6 1553
2019 Term 54 31 11 1 3 0 0 86 4 78
2019 Student 75 15 10 0 0 0 0 90 0 40
2018 Indeterminate (permanent) 48 34 12 4 2 0 0 82 6 1382
2018 Term 63 25 10 3 0 0 0 87 3 68

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 25 14 10 6 9 2 66 18 1502
2019 Indeterminate (permanent) 28 24 15 13 10 8 2 57 26 1555
2019 Term 39 26 10 7 6 13 0 74 15 78
2019 Student 58 20 13 3 3 3 3 82 5 40
2018 Indeterminate (permanent) 24 27 17 14 10 7 1 55 26 1385
2018 Term 38 20 16 7 2 15 2 71 10 68
2017 Indeterminate (permanent) 21 24 14 16 15 9 2 50 34 1078
2017 Term 24 18 6 18 0 32 3 64 27 34
2017 Student 50 30 10 0 3 3 3 86 4 30
2014 Indeterminate (permanent) 27 23 16 13 11 9 1 55 26 1207
2014 Term 48 29 13 6 2 2 2 79 8 55
2014 Student 50 21 7 0 0 11 11 91 0 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 48 4 11 3 0 0 82 14 1509

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 8 12 3 0 0 77 15 1505
2019 Indeterminate (permanent) 41 34 6 14 5 0 0 75 19 1550
2019 Term 61 27 4 7 1 0 0 88 8 78
2019 Student 63 25 3 5 5 0 0 88 10 40
2017 Indeterminate (permanent) 35 33 6 16 10 0 0 68 26 1078
2017 Term 32 44 6 18 0 0 0 76 18 34
2017 Student 70 27 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 38 35 7 13 6 0 0 73 19 1206
2014 Term 47 31 7 10 6 0 0 78 15 55
2014 Student 50 29 7 7 7 0 0 79 14 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 30 7 6 2 0 0 85 8 1492
2019 Indeterminate (permanent) 61 27 5 4 2 0 0 88 7 1539
2019 Term 71 21 5 3 0 0 0 92 3 77
2019 Student 59 31 3 0 8 0 0 90 8 39
2017 Indeterminate (permanent) 58 31 5 4 1 0 0 89 5 1076
2017 Term 74 24 3 0 0 0 0 97 0 34
2017 Student 83 13 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 55 33 7 4 1 0 0 89 5 1207
2014 Term 63 26 7 4 0 0 0 89 4 55
2014 Student 68 18 7 4 4 0 0 86 7 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 14 5 3 2 1 2 91 5 1505
2017 Indeterminate (permanent) 69 16 5 5 2 1 2 87 7 1078
2017 Term 91 6 0 3 0 0 0 97 3 34
2017 Student 93 7 0 0 0 0 0 100 0 30
2014 Indeterminate (permanent) 70 15 4 4 3 1 3 88 7 1208
2014 Term 80 17 2 0 2 0 0 97 2 55
2014 Student 61 25 11 0 4 0 0 86 4 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 28 15 6 3 8 2 73 10 1507
2019 Indeterminate (permanent) 34 27 19 8 3 8 2 67 12 1558
2019 Term 39 23 9 4 6 17 1 77 13 77
2019 Student 45 20 5 5 3 20 3 84 10 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1509
2019 Indeterminate (permanent) 9 91 1554
2018 Indeterminate (permanent) 9 91 1386

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 139
2018 Indeterminate (permanent) 55 45 121

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 139
2018 Indeterminate (permanent) 52 48 121

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 139
2018 Indeterminate (permanent) 11 89 121

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 139
2018 Indeterminate (permanent) 0 100 121

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 139
2018 Indeterminate (permanent) 4 96 121

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 139

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 139

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 34 66 139
2018 Indeterminate (permanent) 38 62 122

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 34 66 139
2018 Indeterminate (permanent) 29 71 122

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 46 54 139
2018 Indeterminate (permanent) 45 55 122

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 43 57 139
2018 Indeterminate (permanent) 35 65 122

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 139
2018 Indeterminate (permanent) 36 64 122

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 139
2018 Indeterminate (permanent) 48 52 122

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 36 64 139
2018 Indeterminate (permanent) 32 68 122

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 139

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 139
2018 Indeterminate (permanent) 15 85 122

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 139
2018 Indeterminate (permanent) 8 92 122

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 139
2018 Indeterminate (permanent) 43 57 122

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 139
2018 Indeterminate (permanent) 18 82 122

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 139
2018 Indeterminate (permanent) 15 85 122

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 64 36 139
2018 Indeterminate (permanent) 56 44 122

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 139
2018 Indeterminate (permanent) 29 71 122

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 139
2018 Indeterminate (permanent) 15 85 122

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 139
2018 Indeterminate (permanent) 17 83 122

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 139
2018 Indeterminate (permanent) 6 94 122

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 122

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 139
2018 Indeterminate (permanent) 14 86 122

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 139
2018 Indeterminate (permanent) 11 89 122

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 139
2018 Indeterminate (permanent) 25 75 122

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 115

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 20 80 115

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 115

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 115

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 115

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 115

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 115

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 115

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 115

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 27 73 115

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 115

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 45 55 115

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 58 42 115

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 115

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 15 13 6 4 31 8 63 15 1510
2019 Indeterminate (permanent) 22 16 15 8 5 26 8 58 20 1557
2019 Term 26 11 15 5 1 35 7 63 11 78
2019 Student 40 13 10 0 0 28 10 84 0 40
2018 Indeterminate (permanent) 20 18 19 7 5 25 6 56 17 1388
2018 Term 24 12 10 2 2 40 10 74 6 67
2017 Indeterminate (permanent) 17 18 16 7 7 29 6 54 22 1079
2017 Term 9 6 21 3 0 59 3 38 8 34
2017 Student 30 7 10 0 0 33 20 79 0 30
2014 Indeterminate (permanent) 22 20 16 6 4 25 6 62 15 1206
2014 Term 31 18 11 6 2 32 0 73 11 55
2014 Student 21 21 7 0 0 32 18 86 0 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 30 12 4 3 8 1 79 8 1510
2019 Indeterminate (permanent) 45 28 13 5 3 5 1 78 9 1552
2019 Term 47 24 11 5 1 10 1 81 8 78
2019 Student 48 20 20 0 0 8 5 77 0 40
2018 Indeterminate (permanent) 39 30 16 6 3 6 1 74 9 1387
2018 Term 38 26 8 8 2 15 3 78 12 67
2017 Indeterminate (permanent) 34 36 14 6 4 6 1 74 10 1074
2017 Term 32 18 18 9 0 24 0 65 12 34
2017 Student 50 30 7 0 0 10 3 92 0 30
2014 Indeterminate (permanent) 40 32 14 5 3 6 1 77 8 1208
2014 Term 55 21 11 0 3 9 0 84 4 54
2014 Student 46 21 7 0 0 25 0 90 0 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1508
2019 Indeterminate (permanent) 5 95 1555
2018 Indeterminate (permanent) 5 95 1389
2018 Student 0 100 57

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 76

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 83 17 76

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 76

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 76

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 76

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 76

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 76

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 76

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 27 73 76

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 76

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 76

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 76

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 76

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 76

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 76

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 76

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 76

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 76

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 76

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 76

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 76

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 76

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 15 14 3 2 35 6 68 9 1506
2019 Indeterminate (permanent) 25 14 18 4 2 30 7 62 9 1554
2019 Term 26 9 14 4 0 42 6 66 8 78
2019 Student 38 15 10 3 0 25 10 81 4 40
2018 Indeterminate (permanent) 22 16 20 3 3 31 5 59 9 1383
2018 Term 27 11 10 2 2 41 8 75 6 68
2017 Indeterminate (permanent) 19 17 16 3 3 36 7 63 9 1077
2017 Term 6 9 18 0 3 62 3 42 8 34
2017 Student 45 7 7 0 0 28 14 88 0 29
2014 Indeterminate (permanent) 24 16 16 3 2 33 7 67 7 1209
2014 Term 37 14 12 2 0 30 6 79 3 55
2014 Student 43 11 4 0 0 21 21 94 0 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 29 12 3 2 9 1 81 5 1509
2019 Indeterminate (permanent) 49 25 12 4 2 7 1 81 6 1553
2019 Term 44 23 11 4 0 16 1 82 5 78
2019 Student 48 28 13 0 0 10 3 86 0 40
2018 Indeterminate (permanent) 42 29 15 3 2 8 1 78 6 1388
2018 Term 39 26 13 3 2 16 2 78 6 68
2017 Indeterminate (permanent) 40 33 13 2 2 8 1 81 5 1080
2017 Term 41 24 9 6 3 18 0 79 11 34
2017 Student 63 20 3 0 0 13 0 96 0 30
2014 Indeterminate (permanent) 40 31 12 3 1 11 1 81 5 1207
2014 Term 55 18 9 0 2 15 2 87 2 55
2014 Student 50 14 4 0 0 21 11 95 0 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1508

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1508
2019 Indeterminate (permanent) 11 89 1555
2019 Term 7 93 78
2019 Student 3 98 40
2017 Indeterminate (permanent) 15 85 1079
2014 Indeterminate (permanent) 11 89 1206
2014 Term 16 84 54

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 85 15 173
2017 Indeterminate (permanent) 72 28 159
2014 Indeterminate (permanent) 79 21 137

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 35 4 10 1 0 1 85 11 144
2017 Indeterminate (permanent) 55 31 3 5 4 0 1 87 10 115
2014 Indeterminate (permanent) 53 32 6 8 1 0 0 85 9 108

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 23 6 2 1 2 2 90 4 1511
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 9 8 3 2 0 79 11 1506

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 34 6 7 2 0 0 85 8 1512

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 31 8 6 3 0 0 83 9 1506

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 12 6 2 0 1 79 8 1503

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 29 7 4 2 1 1 87 5 1511

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 12 3 0 0 5 2 96 1 1509

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 25 6 2 1 1 0 91 3 1505

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 22 6 4 2 1 0 88 7 1502

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 6 7 3 0 0 84 11 1507

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 95 5 411

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 33 17 19 7 1 1 56 27 393

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 34 8 4 1 1 0 87 5 1506
2019 Indeterminate (permanent) 43 37 12 4 2 2 0 82 6 1554
2019 Term 41 40 6 4 3 7 0 87 7 78
2019 Student 30 38 10 15 3 5 0 71 18 40
2018 Indeterminate (permanent) 41 39 11 4 1 3 0 83 5 1388
2018 Term 39 31 15 3 3 10 0 77 6 67
2017 Indeterminate (permanent) 36 40 14 6 2 3 0 78 8 1079
2017 Term 56 15 24 3 3 0 0 71 6 34
2017 Student 37 40 7 0 3 13 0 88 4 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 8 8 5 1 0 78 14 1505

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 21 8 3 2 3 0 87 5 1506

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 32 12 6 3 1 0 78 9 1509
2019 Indeterminate (permanent) 38 37 12 8 3 1 0 76 11 1553
2019 Term 50 37 5 3 4 1 0 89 6 78
2019 Student 45 30 18 5 0 3 0 77 5 40
2018 Indeterminate (permanent) 35 38 14 8 3 2 0 75 11 1392
2018 Term 52 34 6 2 3 3 0 88 5 67
2017 Indeterminate (permanent) 27 43 14 9 5 1 0 71 14 1078
2017 Term 56 29 6 3 0 6 0 91 3 34
2017 Student 53 33 7 0 0 7 0 93 0 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 49 6 9 2 0 1 83 10 411

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 33 22 12 8 0 0 58 20 1510

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 27 14 8 7 0 0 71 15 1509
2019 Indeterminate (permanent) 29 28 19 11 12 0 0 58 23 1553
2019 Term 38 28 26 5 3 0 0 66 8 78
2019 Student 35 30 15 10 5 0 5 68 16 40
2018 Indeterminate (permanent) 37 30 17 8 6 0 1 67 15 1387
2018 Term 47 37 9 3 3 0 2 85 6 68
2017 Indeterminate (permanent) 46 29 13 5 6 0 1 76 10 1078
2017 Term 50 24 9 6 9 0 3 76 15 34
2017 Student 43 30 17 7 3 0 0 73 10 30

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 28 23 12 8 0 0 56 20 1507
2019 Indeterminate (permanent) 25 34 21 13 7 0 0 59 20 1551
2019 Term 46 32 17 4 1 0 0 78 5 78
2019 Student 55 25 20 0 0 0 0 80 0 40
2018 Indeterminate (permanent) 22 33 27 12 6 0 0 55 19 1389
2018 Term 38 30 27 0 3 0 2 69 3 67
2017 Indeterminate (permanent) 21 36 25 11 6 0 1 58 17 1079
2017 Term 41 32 21 3 3 0 0 74 6 34
2017 Student 57 33 10 0 0 0 0 90 0 30

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 29 16 7 4 0 1 72 11 1501
2019 Indeterminate (permanent) 40 31 18 7 3 0 1 72 10 1541
2019 Term 57 26 15 0 1 0 1 83 1 78
2019 Student 73 18 10 0 0 0 0 90 0 40
2018 Indeterminate (permanent) 36 33 19 8 4 0 1 69 12 1380
2018 Term 59 23 11 5 0 0 2 84 5 68
2017 Indeterminate (permanent) 35 36 16 8 3 0 2 72 11 1078
2017 Term 59 29 9 0 0 0 3 91 0 34
2017 Student 70 20 7 3 0 0 0 90 3 30

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 25 24 14 11 0 1 50 26 1501
2019 Indeterminate (permanent) 19 26 24 17 13 0 1 46 30 1546
2019 Term 34 27 29 5 3 1 1 62 8 78
2019 Student 48 25 18 8 3 0 0 73 10 40
2018 Indeterminate (permanent) 19 28 27 16 9 0 0 47 26 1379
2018 Term 46 23 20 8 2 0 2 70 9 68
2017 Indeterminate (permanent) 17 31 25 16 9 0 1 49 25 1078
2017 Term 44 24 24 3 3 0 3 70 6 34
2017 Student 57 37 0 0 3 3 0 97 3 30

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 22 11 5 3 0 2 80 8 1499
2019 Indeterminate (permanent) 59 23 9 4 2 0 3 85 6 1547
2019 Term 76 11 8 0 3 1 1 89 3 78
2019 Student 77 21 0 0 0 0 3 100 0 39
2018 Indeterminate (permanent) 58 24 10 4 2 0 3 84 5 1385
2018 Term 75 11 7 2 0 2 3 91 2 68
2017 Indeterminate (permanent) 54 26 10 2 1 0 5 85 4 1079
2017 Term 65 26 3 0 0 0 6 97 0 34
2017 Student 77 13 0 0 0 0 10 100 0 30

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 27 19 10 7 0 0 64 16 1507
2019 Indeterminate (permanent) 44 31 13 7 4 0 0 75 11 1549
2019 Term 58 23 12 4 3 1 0 81 7 78
2019 Student 60 15 18 5 3 0 0 75 8 40
2018 Indeterminate (permanent) 41 30 17 7 4 0 0 72 11 1384
2018 Term 62 21 10 4 2 0 2 84 6 67
2017 Indeterminate (permanent) 35 36 17 8 4 0 0 71 12 1077
2017 Term 62 26 12 0 0 0 0 88 0 34
2017 Student 60 17 17 3 0 3 0 79 3 30

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 21 16 10 8 0 6 63 20 1511

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 32 17 8 4 0 0 71 12 1506
2019 Indeterminate (permanent) 35 36 18 6 4 0 0 71 10 1553
2019 Term 57 25 12 5 2 0 0 81 7 78
2019 Student 58 25 10 5 3 0 0 83 8 40
2018 Indeterminate (permanent) 31 36 20 8 3 1 0 68 11 1387
2018 Term 44 28 20 3 5 0 0 72 8 68
2017 Indeterminate (permanent) 30 37 19 9 4 0 1 68 13 1078
2017 Term 53 38 6 3 0 0 0 91 3 34
2017 Student 70 20 3 3 0 3 0 93 3 30

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 33 20 11 5 0 0 64 16 1508
2019 Indeterminate (permanent) 24 37 23 11 5 0 0 61 16 1553
2019 Term 45 27 24 1 1 1 0 73 3 78
2019 Student 50 40 8 3 0 0 0 90 3 40
2018 Indeterminate (permanent) 24 37 22 12 5 0 0 61 16 1384
2018 Term 36 31 21 5 6 0 0 68 11 68
2017 Indeterminate (permanent) 20 37 25 11 6 0 1 58 17 1079
2017 Term 50 32 15 3 0 0 0 82 3 34
2017 Student 69 24 3 0 0 3 0 96 0 29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 31 18 10 5 0 0 66 16 1507
2019 Indeterminate (permanent) 31 32 20 11 6 0 0 63 16 1554
2019 Term 38 37 16 8 1 0 0 75 9 77
2019 Student 35 30 25 8 3 0 0 65 10 40
2018 Indeterminate (permanent) 28 34 22 11 5 0 0 62 16 1384
2018 Term 41 29 18 9 3 0 0 70 12 67
2017 Indeterminate (permanent) 26 34 21 13 6 0 1 60 19 1079
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 37 40 17 0 3 3 0 79 3 30

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 12 7 4 0 0 77 10 1501
2019 Indeterminate (permanent) 48 27 12 8 5 0 1 75 12 1551
2019 Term 60 27 6 7 1 0 0 87 8 78
2019 Student 73 13 5 5 5 0 0 85 10 40

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 33 22 11 6 0 0 61 17 1510

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 33 18 9 3 0 0 70 12 1508
2019 Indeterminate (permanent) 37 34 17 9 2 0 1 72 11 1546
2019 Term 43 31 17 5 3 0 0 75 8 77
2019 Student 51 26 18 5 0 0 0 77 5 39
2018 Indeterminate (permanent) 31 35 21 9 3 0 0 66 12 1376
2018 Term 39 30 20 8 3 0 0 69 11 68
2017 Indeterminate (permanent) 28 39 19 9 4 0 1 68 13 1076
2017 Term 39 30 21 9 0 0 0 70 9 33
2017 Student 40 30 27 0 0 3 0 72 0 30

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 27 14 5 4 0 1 77 9 1497
2019 Indeterminate (permanent) 56 20 11 7 5 0 1 77 11 1544
2019 Term 72 22 5 1 0 0 0 94 1 78
2019 Student 75 20 5 0 0 0 0 95 0 40
2018 Indeterminate (permanent) 54 20 11 8 5 0 1 76 13 1378
2018 Term 65 19 16 0 0 0 0 84 0 66
2017 Indeterminate (permanent) 47 22 15 8 6 0 1 70 15 1080
2017 Term 59 18 18 3 3 0 0 76 6 34
2017 Student 73 23 3 0 0 0 0 97 0 30

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 18 8 4 0 0 70 13 1496

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 12 4 2 1 0 4 93 3 1500
2019 Indeterminate (permanent) 79 9 3 1 1 0 6 93 3 1547
2019 Term 88 5 3 0 0 0 4 97 0 76
2019 Student 88 8 3 0 0 0 3 97 0 40
2018 Indeterminate (permanent) 76 11 6 2 2 0 4 90 4 1381
2018 Term 89 8 2 0 2 0 0 97 2 68

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 84 7 3 1 2 0 2 93 3 1502
2019 Indeterminate (permanent) 79 10 5 2 2 0 2 91 4 1552
2019 Term 85 7 4 1 1 0 2 93 3 78
2019 Student 80 10 8 3 0 0 0 90 3 40
2018 Indeterminate (permanent) 77 12 5 2 2 0 2 91 4 1381
2018 Term 91 7 0 0 2 0 0 98 2 67
2017 Indeterminate (permanent) 78 11 4 3 2 0 2 91 5 1078
2017 Term 85 12 0 3 0 0 0 97 3 34
2017 Student 93 3 0 0 0 3 0 100 0 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 17 5 1 1 0 1 92 3 1500
2019 Indeterminate (permanent) 64 26 7 2 1 0 1 91 3 1553
2019 Term 82 15 4 0 0 0 0 96 0 78
2019 Student 85 5 5 5 0 0 0 90 5 40
2018 Indeterminate (permanent) 60 27 8 2 1 0 0 88 4 1388
2018 Term 83 14 3 0 0 0 0 97 0 68
2017 Indeterminate (permanent) 58 28 8 3 2 0 1 87 4 1076
2017 Term 74 24 3 0 0 0 0 97 0 34
2017 Student 77 17 3 0 3 0 0 93 3 30

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 14 7 3 2 0 1 87 5 1501
2019 Indeterminate (permanent) 64 19 9 5 3 0 1 83 8 1547
2019 Term 85 9 4 1 1 0 0 94 2 77
2019 Student 85 5 8 3 0 0 0 90 3 40
2018 Indeterminate (permanent) 60 21 9 5 3 0 1 83 8 1390
2018 Term 73 20 3 2 2 2 0 94 3 67
2017 Indeterminate (permanent) 62 23 7 4 3 0 1 85 7 1074
2017 Term 82 12 3 3 0 0 0 94 3 34
2017 Student 87 7 0 0 3 0 3 97 3 30

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 10 3 1 1 0 16 94 3 1504
2019 Indeterminate (permanent) 63 12 4 1 0 0 19 93 2 1535
2019 Term 80 0 0 0 0 0 20 100 0 78
2019 Student 79 3 0 0 0 0 18 100 0 38
2018 Indeterminate (permanent) 58 12 5 1 0 0 24 92 2 1373
2018 Term 64 6 2 0 0 0 28 98 0 68
2017 Indeterminate (permanent) 58 13 3 1 1 0 24 93 2 1077
2017 Term 59 3 0 0 0 0 38 100 0 34
2017 Student 77 3 0 0 3 0 17 96 4 30

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 12 4 1 1 0 4 95 1 1505
2019 Indeterminate (permanent) 77 12 4 1 0 0 5 94 2 1545
2019 Term 90 4 0 0 0 0 6 100 0 78
2019 Student 83 10 0 5 0 0 3 95 5 40
2018 Indeterminate (permanent) 76 14 4 0 0 0 5 95 1 1386
2018 Term 85 8 0 0 0 0 7 100 0 66
2017 Indeterminate (permanent) 75 13 3 1 0 0 8 95 1 1071
2017 Term 79 6 6 3 0 0 6 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 86 9 2 1 1 0 1 96 1 1507
2019 Indeterminate (permanent) 90 6 2 0 0 0 2 97 1 1548
2019 Term 62 14 7 12 5 0 0 76 18 78
2019 Student 63 10 18 8 3 0 0 73 10 40
2018 Indeterminate (permanent) 87 7 2 1 1 0 2 97 2 1391
2018 Term 60 12 8 11 7 2 0 73 18 68
2017 Indeterminate (permanent) 84 10 2 1 1 0 2 96 2 1078
2017 Term 62 18 9 9 3 0 0 79 12 34
2017 Student 57 23 10 3 0 0 7 86 4 30

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 24 12 5 2 0 1 82 7 1507
2019 Indeterminate (permanent) 63 25 7 2 1 0 1 89 3 1552
2019 Term 72 23 3 1 0 0 1 96 1 78
2019 Student 65 20 10 3 0 0 3 87 3 40
2018 Indeterminate (permanent) 60 25 10 3 1 0 2 87 4 1389
2018 Term 72 23 3 3 0 0 0 94 3 68
2017 Indeterminate (permanent) 56 28 11 2 1 0 2 86 3 1078
2017 Term 68 24 6 3 0 0 0 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 30

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 43 20 8 4 1 0 68 12 1509

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 35 32 11 4 0 0 53 15 1508
2019 Indeterminate (permanent) 20 39 31 9 1 0 0 59 10 1557
2019 Term 35 43 17 4 1 0 0 78 5 78
2019 Student 43 30 28 0 0 0 0 73 0 40
2018 Indeterminate (permanent) 20 38 30 8 2 0 0 59 11 1388
2018 Term 37 40 17 6 0 0 0 76 6 68
2017 Indeterminate (permanent) 14 38 36 8 3 0 0 52 11 1080
2017 Term 24 56 21 0 0 0 0 79 0 34
2017 Student 23 63 10 3 0 0 0 87 3 30

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 35 26 12 0 0 38 27 1507
2019 Indeterminate (permanent) 6 16 37 26 15 0 0 41 22 1553
2019 Term 4 5 28 44 19 0 0 63 9 77
2019 Student 5 10 28 30 28 0 0 58 15 40
2018 Indeterminate (permanent) 5 15 38 28 14 0 0 42 20 1384
2018 Term 3 6 28 32 30 0 0 62 10 67
2017 Indeterminate (permanent) 5 15 39 28 13 0 0 41 20 1079
2017 Term 0 6 32 24 38 0 0 62 6 34
2017 Student 0 0 27 47 23 3 0 72 0 30
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 46 21 1 59 41 1512

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 16 8 4 4 2 9 82 10 1509
2019 Indeterminate (permanent) 52 18 9 6 7 1 6 75 15 1549
2019 Term 67 5 6 4 4 3 11 84 9 78
2019 Student 43 10 8 5 5 3 28 75 14 40
2018 Indeterminate (permanent) 58 14 8 6 4 1 9 80 11 1388
2018 Term 74 8 3 1 0 0 14 95 1 68
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