2020 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	34	45	14	4	3	0	0	79	6	69
2020	Federal regulators	56	29	4	11	0	0	0	85	11	20
2020	Compliance, inspection and enforcement	41	50	2	3	4	0	0	91	7	45
2020	Communications or public affairs	54	23	15	8	0	0	0	77	8	13
2020	Science and technology	41	41	6	7	4	0	0	82	12	186
2020	Administration and operations	37	42	9	9	3	0	0	79	12	194
2020	Human resources	44	31	15	5	5	0	0	75	10	20
2020	Financial management	47	36	11	3	3	0	0	84	6	36
2020	Procurement	63	21	9	7	0	0	0	84	7	22
2020	Real property	46	15	29	0	11	0	0	61	11	10
2020	Information management	26	58	0	0	16	0	0	84	16	16
2020	Information technology	53	27	0	11	8	0	0	81	19	12
2020	Internal audit	45	16	22	9	8	0	0	61	17	22
2020	Evaluation	32	43	12	6	6	0	0	75	12	32
2020	Data sciences	44	41	9	5	1	0	0	85	6	134
2020	Policy	37	44	8	6	5	0	0	82	11	316
2020	Project management	39	38	9	9	5	0	0	77	14	120
2020	Other services to the public	51	40	3	3	2	0	0	91	5	26
2020	None of the above	37	40	11	8	4	0	0	76	13	123
2019	Client contact centre	57	26	9	9	0	0	0	83	9	11
2019	Health care practitioners	33	42	8	9	8	0	0	75	17	71
2019	Federal regulators	33	32	23	4	9	0	0	64	13	22
2019	Compliance, inspection and enforcement	42	38	16	4	0	0	0	80	4	30
2019	Science and technology	44	39	10	4	4	0	0	83	7	218
2019	Administration and operations	34	34	13	9	8	0	0	69	17	219
2019	Human resources	41	31	0	22	6	0	0	72	28	15
2019	Financial management	39	37	16	5	2	0	0	77	7	32
2019	Procurement	30	64	6	0	0	0	0	94	0	13
2019	Real property	37	32	16	16	0	0	0	68	16	13
2019	Information management	32	33	12	19	5	0	0	65	24	19
2019	Information technology	55	31	7	0	8	0	0	85	8	14
2019	Internal audit	19	62	13	4	4	0	0	80	7	24
2019	Evaluation	30	41	7	15	7	0	0	71	22	39
2019	Data sciences	40	49	5	2	4	0	0	89	6	102
2019	Policy	39	39	10	9	3	0	0	78	12	299
2019	Project management	25	38	12	18	7	0	0	63	25	121
2019	Other services to the public	53	20	20	0	7	0	0	73	7	25
2019	None of the above	38	35	8	12	7	0	0	73	19	133
2018	Health care practitioners	16	62	11	6	4	2	0	79	10	51
2018	Federal regulators	7	56	16	16	6	0	0	63	22	14
2018	Compliance, inspection and enforcement	24	50	13	8	6	0	0	73	14	37
2018	Science and technology	34	42	9	9	6	0	0	76	15	183
2018	Administration and operations	30	36	14	14	6	0	0	66	20	173
2018	Human resources	52	36	0	12	0	0	0	88	12	16
2018	Financial management	49	32	15	0	4	0	0	81	4	29
2018	Real property	44	37	9	9	0	0	0	81	9	11
2018	Information management	53	17	13	8	10	0	0	69	17	12
2018	Information technology	43	30	9	18	0	0	0	73	18	10
2018	Internal audit	24	60	6	5	5	0	0	84	10	16
2018	Evaluation	28	43	18	7	4	0	0	71	11	28
2018	Data sciences	40	40	13	4	2	0	0	80	7	83
2018	Policy	35	44	11	7	3	0	0	78	10	229
2018	Project management	29	47	12	9	3	0	0	76	12	91
2018	Other services to the public	16	42	5	29	8	0	0	58	37	24
2018	None of the above	30	38	13	12	7	0	0	68	19	123
2017	Health care practitioners	41	46	2	7	4	0	0	87	11	55
2017	Federal regulators	21	62	13	4	0	0	0	83	4	20
2017	Compliance, inspection and enforcement	27	54	10	6	3	0	0	81	9	31
2017	Science and technology	42	40	6	9	4	0	0	82	12	223
2017	Administration and operations	27	46	13	9	4	1	1	73	13	196
2017	Financial management	33	51	9	3	3	0	0	84	6	33
2017	Real property	59	34	0	7	0	0	0	93	7	15
2017	Materiel management	34	38	19	9	0	0	0	72	9	10
2017	Information technology	44	33	8	8	6	0	0	77	15	13
2017	Internal audit	41	47	6	6	0	0	0	89	6	16
2017	Evaluation	56	34	0	6	3	0	0	91	9	32
2017	Data sciences	39	42	6	9	4	0	0	81	13	89
2017	Policy	33	47	7	7	7	0	0	80	14	252
2017	Project management	30	49	6	11	4	0	0	78	15	94
2017	Other services to the public	21	38	13	19	10	0	0	59	28	22
2017	None of the above	26	41	10	15	7	0	0	67	22	148
2014	Health care practitioners	23	47	14	14	1	1	0	71	15	110
2014	Federal regulators	37	43	10	3	7	0	0	80	10	28
2014	Compliance, inspection and enforcement	21	50	22	4	4	0	0	71	8	28
2014	Communications or public affairs	16	40	17	19	9	0	0	56	27	12
2014	Science and technology	39	42	9	5	4	0	0	82	9	309
2014	Administration and operations	21	47	13	10	8	0	0	68	19	322
2014	Human resources	46	15	15	8	15	0	0	61	23	13
2014	Financial management	22	60	9	6	4	0	0	81	10	46
2014	Procurement	20	53	14	6	6	0	0	73	13	15
2014	Real property	52	35	0	8	5	0	0	87	13	23
2014	Materiel management	20	46	28	7	0	0	0	66	7	15
2014	Information management	28	38	13	7	14	0	0	66	21	29
2014	Information technology	43	30	9	4	14	0	0	73	18	22
2014	Internal audit	16	50	16	12	5	0	0	66	17	18
2014	Evaluation	26	42	16	6	10	0	0	68	16	50
2014	Other services to the public	19	46	14	14	8	0	0	64	22	74
2014	None of the above	24	49	9	11	6	0	0	74	17	350

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	28	42	15	9	5	0	70	14	68
2020	Federal regulators	42	34	3	15	6	0	76	20	21
2020	Compliance, inspection and enforcement	39	35	12	9	5	0	74	14	45
2020	Communications or public affairs	37	56	0	7	0	0	93	7	14
2020	Science and technology	27	39	13	13	8	0	66	21	187
2020	Administration and operations	35	38	9	11	7	0	73	18	194
2020	Human resources	59	15	15	10	0	0	74	10	20
2020	Financial management	53	36	6	0	5	0	89	5	36
2020	Procurement	53	22	12	10	4	0	74	14	23
2020	Real property	35	22	22	11	11	0	57	22	10
2020	Information management	53	31	11	5	0	0	84	5	16
2020	Information technology	15	77	0	0	8	0	92	8	12
2020	Internal audit	44	22	22	8	4	0	66	13	22
2020	Evaluation	48	31	3	6	12	0	79	18	32
2020	Data sciences	44	40	9	5	3	0	84	8	134
2020	Policy	37	39	8	10	6	1	76	16	316
2020	Project management	44	28	12	12	5	0	72	17	122
2020	Other services to the public	44	30	17	3	5	0	74	9	26
2020	None of the above	35	38	11	9	5	1	74	15	123
2019	Client contact centre	48	26	9	17	0	0	74	17	11
2019	Health care practitioners	36	37	5	12	10	0	72	22	71
2019	Federal regulators	30	17	28	25	0	0	47	25	22
2019	Compliance, inspection and enforcement	34	43	6	17	0	0	76	17	29
2019	Science and technology	30	40	13	9	7	0	71	16	217
2019	Administration and operations	40	28	12	11	8	0	69	19	216
2019	Human resources	34	47	0	6	12	0	81	19	15
2019	Financial management	50	44	4	2	0	0	94	2	32
2019	Procurement	45	36	9	9	0	0	82	9	13
2019	Real property	29	24	24	16	8	0	52	24	13
2019	Materiel management	30	30	10	0	30	0	60	30	10
2019	Information management	34	35	7	15	9	0	69	24	19
2019	Information technology	58	28	7	0	8	0	85	8	14
2019	Internal audit	22	53	18	7	0	0	75	7	24
2019	Evaluation	30	35	19	12	2	0	66	15	38
2019	Data sciences	43	37	9	9	3	0	79	12	101
2019	Policy	40	37	10	8	5	0	78	13	301
2019	Project management	29	34	11	16	10	0	63	27	121
2019	Other services to the public	24	35	24	7	11	0	58	18	25
2019	None of the above	34	29	15	14	8	0	63	22	132
2018	Health care practitioners	21	41	19	11	9	0	61	20	51
2018	Federal regulators	13	32	40	15	0	0	45	15	15
2018	Compliance, inspection and enforcement	19	44	13	16	9	0	62	24	37
2018	Science and technology	24	39	11	14	12	0	63	26	186
2018	Administration and operations	36	27	13	15	8	1	63	24	174
2018	Human resources	46	42	12	0	0	0	88	0	16
2018	Financial management	52	27	10	11	0	0	79	11	29
2018	Real property	44	19	38	0	0	0	62	0	11
2018	Information management	50	14	16	10	0	10	71	12	12
2018	Information technology	43	30	0	0	27	0	73	27	10
2018	Internal audit	31	51	0	14	5	0	81	19	16
2018	Evaluation	44	25	14	13	4	0	69	16	28
2018	Data sciences	40	36	12	5	7	0	76	11	83
2018	Policy	38	37	8	10	7	0	76	16	229
2018	Project management	25	42	12	12	9	0	68	21	92
2018	Other services to the public	8	33	13	33	14	0	41	46	23
2018	None of the above	31	34	11	12	11	1	65	24	123
2017	Health care practitioners	34	38	7	12	9	0	72	21	55
2017	Federal regulators	22	41	26	11	0	0	63	11	20
2017	Compliance, inspection and enforcement	30	34	8	19	9	0	63	29	31
2017	Science and technology	30	36	13	12	9	0	66	21	222
2017	Administration and operations	30	39	11	12	7	1	71	18	196
2017	Financial management	36	28	24	3	9	0	64	12	33
2017	Real property	38	35	20	7	0	0	73	7	15
2017	Materiel management	30	19	32	9	9	0	49	19	10
2017	Information technology	48	21	0	8	23	0	69	31	13
2017	Internal audit	47	36	11	0	6	0	83	6	16
2017	Evaluation	37	47	6	6	3	0	85	9	32
2017	Data sciences	36	32	13	10	8	0	68	18	90
2017	Policy	32	40	8	12	8	0	72	20	251
2017	Project management	24	44	9	14	9	0	68	23	94
2017	Other services to the public	12	47	9	24	8	0	59	32	22
2017	None of the above	19	40	15	13	12	0	59	26	148

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	51	38	8	2	1	0	0	89	3	68
2020	Federal regulators	61	25	15	0	0	0	0	85	0	21
2020	Compliance, inspection and enforcement	72	15	7	3	2	0	0	87	6	45
2020	Communications or public affairs	50	28	14	7	0	0	0	79	7	14
2020	Science and technology	51	37	8	3	2	0	0	87	5	186
2020	Administration and operations	55	35	6	3	1	0	0	90	4	191
2020	Human resources	64	26	5	5	0	0	0	90	5	20
2020	Financial management	70	21	3	3	3	0	0	91	6	36
2020	Procurement	72	17	4	4	4	0	0	89	7	22
2020	Real property	67	22	11	0	0	0	0	89	0	10
2020	Information management	45	44	5	5	0	0	0	90	5	16
2020	Information technology	60	31	0	0	9	0	0	91	9	11
2020	Internal audit	53	26	13	4	4	0	0	79	8	22
2020	Evaluation	45	40	6	3	6	0	0	85	9	32
2020	Data sciences	57	33	6	3	1	0	0	89	5	134
2020	Policy	52	36	6	5	1	0	0	87	6	313
2020	Project management	52	34	5	8	1	0	0	86	9	121
2020	Other services to the public	65	21	12	0	2	0	0	86	2	26
2020	None of the above	50	35	8	2	3	1	0	86	5	121
2019	Client contact centre	65	35	0	0	0	0	0	100	0	11
2019	Health care practitioners	46	32	15	4	3	0	0	78	7	69
2019	Federal regulators	37	36	9	9	9	0	0	73	18	22
2019	Compliance, inspection and enforcement	58	33	10	0	0	0	0	90	0	29
2019	Science and technology	53	36	6	3	3	0	0	89	5	217
2019	Administration and operations	52	27	12	6	3	0	0	79	9	216
2019	Human resources	47	25	19	10	0	0	0	72	10	15
2019	Financial management	63	25	8	2	2	0	0	88	5	32
2019	Procurement	70	21	9	0	0	0	0	91	0	13
2019	Real property	45	39	16	0	0	0	0	84	0	13
2019	Materiel management	40	40	20	0	0	0	0	80	0	10
2019	Information management	45	32	15	8	0	0	0	77	8	18
2019	Information technology	55	30	15	0	0	0	0	85	0	14
2019	Internal audit	59	27	4	11	0	0	0	86	11	24
2019	Evaluation	42	31	15	5	7	0	0	73	12	39
2019	Data sciences	54	38	6	1	1	0	0	92	2	101
2019	Policy	51	34	10	3	1	0	0	86	4	298
2019	Project management	45	34	13	5	2	0	0	80	7	119
2019	Other services to the public	51	30	13	4	4	0	0	80	7	25
2019	None of the above	46	35	10	6	2	0	1	81	9	130
2018	Health care practitioners	38	56	6	0	0	0	0	94	0	51
2018	Federal regulators	35	45	13	7	0	0	0	80	7	15
2018	Compliance, inspection and enforcement	49	36	7	2	6	0	0	85	8	37
2018	Science and technology	53	37	6	2	2	0	0	90	5	186
2018	Administration and operations	43	32	17	6	2	0	0	75	8	172
2018	Human resources	45	43	6	6	0	0	0	88	6	16
2018	Financial management	69	31	0	0	0	0	0	100	0	29
2018	Real property	58	31	10	0	0	0	0	90	0	10
2018	Information management	65	25	0	0	0	10	0	100	0	12
2018	Internal audit	59	31	5	0	5	0	0	90	5	16
2018	Evaluation	48	34	4	14	0	0	0	82	14	28
2018	Data sciences	58	29	9	1	1	0	1	89	2	83
2018	Policy	50	37	8	4	1	0	0	87	5	224
2018	Project management	39	43	9	8	1	0	0	82	9	92
2018	Other services to the public	16	50	30	0	5	0	0	66	5	24
2018	None of the above	50	28	15	7	1	0	0	78	7	123
2017	Health care practitioners	48	44	4	4	0	0	0	93	4	55
2017	Federal regulators	58	23	19	0	0	0	0	81	0	20
2017	Compliance, inspection and enforcement	55	32	10	0	3	0	0	88	3	31
2017	Science and technology	60	33	3	2	2	0	0	93	4	223
2017	Administration and operations	46	37	11	5	1	1	0	84	6	196
2017	Financial management	57	27	16	0	0	0	0	84	0	32
2017	Real property	72	21	7	0	0	0	0	93	0	15
2017	Materiel management	40	51	9	0	0	0	0	91	0	10
2017	Information technology	61	33	6	0	0	0	0	94	0	13
2017	Internal audit	72	28	0	0	0	0	0	100	0	16
2017	Evaluation	63	28	3	3	3	0	0	91	6	32
2017	Data sciences	44	42	7	5	2	0	0	86	7	90
2017	Policy	47	35	8	6	3	0	0	83	9	252
2017	Project management	49	42	4	5	0	0	0	91	5	94
2017	Other services to the public	46	46	4	4	0	0	0	92	4	22
2017	None of the above	43	36	13	6	3	0	0	79	8	148
2014	Health care practitioners	59	25	13	4	0	0	0	84	4	110
2014	Federal regulators	62	31	4	0	3	0	0	93	3	28
2014	Compliance, inspection and enforcement	49	39	7	4	0	0	0	89	4	28
2014	Communications or public affairs	67	16	9	9	0	0	0	83	9	12
2014	Science and technology	70	23	4	2	1	0	0	93	3	309
2014	Administration and operations	54	30	9	4	2	0	0	85	6	322
2014	Human resources	77	8	15	0	0	0	0	85	0	13
2014	Financial management	70	26	0	2	2	0	0	96	4	46
2014	Procurement	65	28	6	0	0	0	0	94	0	15
2014	Real property	83	9	8	0	0	0	0	92	0	23
2014	Materiel management	46	47	0	7	0	0	0	93	7	15
2014	Information management	62	27	11	0	0	0	0	89	0	29
2014	Information technology	55	27	8	5	5	0	0	82	9	22
2014	Internal audit	61	22	17	0	0	0	0	83	0	18
2014	Evaluation	49	34	14	2	2	0	0	82	4	50
2014	Other services to the public	55	27	12	3	3	1	0	83	5	74
2014	None of the above	54	31	10	3	1	0	0	86	4	348

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	41	42	9	6	2	0	0	83	8	69
2020	Federal regulators	50	35	9	6	0	0	0	85	6	21
2020	Compliance, inspection and enforcement	60	26	9	5	1	0	0	85	6	45
2020	Communications or public affairs	51	28	7	7	7	0	0	78	15	14
2020	Science and technology	40	39	14	5	2	0	0	79	7	187
2020	Administration and operations	46	34	12	6	2	0	0	80	8	193
2020	Human resources	54	36	5	0	5	0	0	90	5	20
2020	Financial management	48	38	8	0	6	0	0	86	6	36
2020	Procurement	54	24	15	0	7	0	0	78	7	23
2020	Real property	39	50	11	0	0	0	0	89	0	10
2020	Information management	64	15	5	5	10	0	0	79	16	16
2020	Information technology	30	53	0	8	8	0	0	84	16	12
2020	Internal audit	41	25	22	4	8	0	0	66	13	22
2020	Evaluation	39	43	9	6	3	0	0	82	9	32
2020	Data sciences	47	41	5	6	1	0	0	88	7	135
2020	Policy	43	38	8	8	3	0	0	81	11	316
2020	Project management	39	38	15	5	3	0	0	77	8	122
2020	Other services to the public	55	31	8	5	0	0	0	86	5	26
2020	None of the above	43	42	6	6	2	1	0	85	8	123
2019	Client contact centre	66	26	9	0	0	0	0	91	0	11
2019	Health care practitioners	40	37	11	9	3	0	0	77	12	71
2019	Federal regulators	38	39	9	11	3	0	0	76	14	22
2019	Compliance, inspection and enforcement	56	25	12	4	0	4	0	84	4	30
2019	Science and technology	46	40	6	3	4	0	0	87	7	218
2019	Administration and operations	42	30	12	9	7	0	0	72	16	218
2019	Human resources	41	31	12	10	6	0	0	72	16	15
2019	Financial management	44	45	5	6	0	0	0	89	6	32
2019	Procurement	48	36	15	0	0	0	0	85	0	13
2019	Real property	37	47	16	0	0	0	0	84	0	13
2019	Materiel management	50	40	0	10	0	0	0	90	10	10
2019	Information management	48	24	12	5	12	0	0	72	16	19
2019	Information technology	47	38	15	0	0	0	0	85	0	14
2019	Internal audit	33	42	22	4	0	0	0	75	4	24
2019	Evaluation	36	39	2	17	5	0	0	76	22	39
2019	Data sciences	44	43	7	5	1	0	0	87	5	102
2019	Policy	44	39	7	7	2	0	0	84	10	301
2019	Project management	28	39	17	10	6	0	0	68	16	121
2019	Other services to the public	49	34	7	6	4	0	0	84	9	25
2019	None of the above	37	41	9	8	6	0	0	77	14	133
2018	Health care practitioners	28	51	12	6	2	2	0	81	8	51
2018	Federal regulators	12	39	28	20	0	0	0	52	20	15
2018	Compliance, inspection and enforcement	40	44	13	0	2	0	0	85	2	37
2018	Science and technology	34	42	13	7	4	0	0	76	10	186
2018	Administration and operations	35	36	11	14	4	0	0	71	18	173
2018	Human resources	52	42	0	6	0	0	0	94	6	16
2018	Financial management	58	25	7	11	0	0	0	83	11	29
2018	Real property	53	19	19	9	0	0	0	72	9	11
2018	Information management	50	42	8	0	0	0	0	92	0	12
2018	Information technology	43	19	27	11	0	0	0	62	11	10
2018	Internal audit	37	46	6	5	5	0	0	84	10	16
2018	Evaluation	39	33	18	11	0	0	0	71	11	28
2018	Data sciences	42	38	12	5	2	0	0	80	7	83
2018	Policy	39	41	11	6	3	0	0	80	9	229
2018	Project management	31	45	13	9	1	0	0	77	10	91
2018	Other services to the public	20	35	15	22	8	0	0	54	31	24
2018	None of the above	41	29	14	11	5	0	0	70	16	124
2017	Health care practitioners	38	48	7	5	2	0	0	86	7	55
2017	Federal regulators	48	33	19	0	0	0	0	81	0	20
2017	Compliance, inspection and enforcement	53	38	0	6	3	0	0	91	9	31
2017	Science and technology	45	37	9	5	3	0	0	82	9	223
2017	Administration and operations	29	48	10	11	2	0	1	78	12	195
2017	Financial management	37	46	10	3	3	0	0	84	6	32
2017	Real property	65	28	0	7	0	0	0	93	7	15
2017	Materiel management	30	47	13	9	0	0	0	78	9	10
2017	Information technology	52	41	0	0	6	0	0	94	6	13
2017	Internal audit	62	27	6	0	6	0	0	89	6	16
2017	Evaluation	56	32	0	9	3	0	0	88	12	32
2017	Data sciences	43	36	12	5	4	0	0	79	9	89
2017	Policy	37	41	11	7	5	0	0	77	12	252
2017	Project management	41	36	12	8	2	0	0	77	10	94
2017	Other services to the public	30	33	19	13	4	0	0	63	17	22
2017	None of the above	35	34	14	12	5	0	0	69	17	146
2014	Health care practitioners	32	44	13	8	2	1	0	77	10	110
2014	Federal regulators	43	42	8	3	3	0	0	85	7	28
2014	Compliance, inspection and enforcement	36	61	3	0	0	0	0	97	0	28
2014	Communications or public affairs	24	51	17	9	0	0	0	75	9	12
2014	Science and technology	45	39	9	4	3	0	0	84	7	309
2014	Administration and operations	31	39	13	10	6	0	0	70	16	322
2014	Human resources	38	16	39	8	0	0	0	54	8	13
2014	Financial management	35	54	9	0	2	0	0	89	2	46
2014	Procurement	27	46	15	13	0	0	0	72	13	15
2014	Real property	52	39	4	5	0	0	0	91	5	23
2014	Materiel management	26	46	15	13	0	0	0	72	13	15
2014	Information management	48	28	10	8	7	0	0	76	14	29
2014	Information technology	33	44	8	9	5	0	0	77	14	22
2014	Internal audit	16	44	16	23	0	0	0	61	23	18
2014	Evaluation	31	36	16	10	8	0	0	66	18	50
2014	Other services to the public	29	40	19	8	4	0	0	70	12	74
2014	None of the above	32	40	14	9	5	0	0	72	14	349

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	38	34	11	12	5	0	0	72	17	68
2020	Federal regulators	35	24	12	23	6	0	0	59	29	21
2020	Compliance, inspection and enforcement	54	23	15	4	2	1	0	78	6	45
2020	Communications or public affairs	51	21	21	7	0	0	0	72	7	14
2020	Science and technology	38	31	17	9	4	0	0	69	14	183
2020	Administration and operations	46	28	12	8	4	1	0	75	12	193
2020	Human resources	49	41	5	5	0	0	0	90	5	20
2020	Financial management	61	17	11	3	3	5	0	83	6	36
2020	Procurement	59	18	16	3	4	0	0	77	7	23
2020	Real property	46	22	11	11	11	0	0	68	22	10
2020	Information management	48	31	11	10	0	0	0	79	10	16
2020	Information technology	33	40	0	19	8	0	0	73	27	12
2020	Internal audit	53	34	0	9	4	0	0	87	13	22
2020	Evaluation	49	22	16	6	6	0	0	72	13	31
2020	Data sciences	46	33	10	6	5	0	0	79	11	134
2020	Policy	33	35	15	8	7	1	0	69	15	315
2020	Project management	37	36	13	5	10	0	0	73	14	123
2020	Other services to the public	48	32	9	6	5	0	0	79	12	26
2020	None of the above	37	30	14	14	4	0	0	67	18	120
2019	Client contact centre	74	0	17	0	9	0	0	74	9	11
2019	Health care practitioners	31	29	21	13	6	0	0	60	19	71
2019	Federal regulators	26	31	14	24	6	0	0	57	29	22
2019	Compliance, inspection and enforcement	32	40	14	4	11	0	0	71	14	30
2019	Science and technology	36	34	16	7	6	0	0	70	13	218
2019	Administration and operations	38	32	15	6	8	1	0	71	14	218
2019	Human resources	53	12	12	22	0	0	0	66	22	15
2019	Financial management	61	30	5	0	4	0	0	91	4	32
2019	Procurement	54	30	6	9	0	0	0	85	9	13
2019	Real property	34	48	9	0	9	0	0	83	9	12
2019	Materiel management	30	20	20	10	20	0	0	50	30	10
2019	Information management	51	36	5	0	9	0	0	86	9	19
2019	Information technology	55	22	7	15	0	0	0	78	15	14
2019	Internal audit	46	36	15	0	0	4	0	85	0	24
2019	Evaluation	44	37	15	2	2	0	0	81	5	39
2019	Data sciences	44	30	16	4	3	3	1	76	7	102
2019	Policy	45	32	11	7	4	0	0	77	12	300
2019	Project management	26	32	18	15	10	0	0	58	25	121
2019	Other services to the public	40	30	16	4	7	4	0	72	11	25
2019	None of the above	28	33	22	11	4	1	0	62	16	132
2018	Health care practitioners	24	33	19	13	12	0	0	57	24	51
2018	Federal regulators	19	33	36	0	13	0	0	52	13	15
2018	Compliance, inspection and enforcement	33	31	14	11	11	0	0	64	22	37
2018	Science and technology	30	35	17	11	7	0	0	65	17	186
2018	Administration and operations	37	29	18	10	5	1	0	66	15	173
2018	Human resources	51	37	0	12	0	0	0	88	12	16
2018	Financial management	73	11	9	3	4	0	0	84	7	29
2018	Real property	53	9	28	9	0	0	0	62	9	11
2018	Information management	42	16	28	5	0	10	0	64	6	12
2018	Information technology	43	30	11	7	9	0	0	73	16	10
2018	Internal audit	31	46	17	0	5	0	0	78	5	16
2018	Evaluation	34	32	18	16	0	0	0	66	16	28
2018	Data sciences	45	30	11	10	4	0	0	75	14	82
2018	Policy	34	34	14	9	9	0	0	68	18	227
2018	Project management	26	37	21	9	7	1	0	63	15	91
2018	Other services to the public	16	13	38	20	13	0	0	29	33	24
2018	None of the above	23	42	15	12	9	0	0	65	21	124
2017	Health care practitioners	31	28	22	10	8	1	0	60	18	55
2017	Federal regulators	25	35	23	17	0	0	0	60	17	20
2017	Compliance, inspection and enforcement	36	30	19	10	6	0	0	66	15	31
2017	Science and technology	33	37	13	9	8	0	0	70	17	221
2017	Administration and operations	35	36	14	11	3	1	0	72	14	196
2017	Financial management	43	30	21	3	3	0	0	73	6	33
2017	Real property	59	34	0	0	7	0	0	93	7	15
2017	Materiel management	21	38	32	9	0	0	0	59	9	10
2017	Information technology	61	8	8	8	15	0	0	69	23	13
2017	Internal audit	38	39	17	0	6	0	0	78	6	16
2017	Evaluation	47	34	12	6	0	0	0	82	6	32
2017	Data sciences	31	32	16	15	5	1	0	64	20	90
2017	Policy	27	36	17	13	6	1	0	63	19	251
2017	Project management	28	24	26	14	7	1	1	53	21	94
2017	Other services to the public	34	17	27	13	9	0	0	51	22	22
2017	None of the above	29	25	22	14	9	0	1	55	23	148
2014	Health care practitioners	13	39	22	15	13	0	0	51	27	109
2014	Federal regulators	38	26	11	17	3	4	0	67	21	28
2014	Compliance, inspection and enforcement	33	56	0	4	4	4	0	92	8	28
2014	Communications or public affairs	16	25	23	27	9	0	0	41	36	12
2014	Science and technology	29	37	18	11	4	0	0	67	15	309
2014	Administration and operations	26	33	20	11	9	1	0	60	20	322
2014	Human resources	23	16	23	15	23	0	0	39	38	13
2014	Financial management	27	45	16	6	6	0	0	72	12	46
2014	Procurement	26	48	26	0	0	0	0	74	0	15
2014	Real property	61	30	4	0	5	0	0	91	5	23
2014	Materiel management	26	26	34	13	0	0	0	53	13	15
2014	Information management	24	44	10	14	7	0	0	69	21	29
2014	Information technology	28	55	5	7	5	0	0	84	12	22
2014	Internal audit	10	23	51	5	11	0	0	33	16	18
2014	Evaluation	24	30	12	24	10	0	0	54	34	50
2014	Other services to the public	20	42	20	8	8	3	0	63	16	74
2014	None of the above	16	29	25	19	10	1	0	45	29	349

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	38	34	11	12	5	0	72	17	68
2020	Federal regulators	35	27	15	23	0	0	62	23	21
2020	Compliance, inspection and enforcement	54	25	15	6	0	0	79	6	44
2020	Communications or public affairs	44	21	14	14	7	0	65	21	14
2020	Science and technology	33	34	20	8	5	1	67	13	184
2020	Administration and operations	46	31	12	6	4	0	77	10	191
2020	Human resources	49	46	0	5	0	0	95	5	20
2020	Financial management	63	23	5	3	3	3	89	6	35
2020	Procurement	59	18	14	8	0	0	77	8	23
2020	Real property	46	22	11	11	11	0	68	22	10
2020	Information management	35	45	11	10	0	0	79	10	16
2020	Information technology	16	49	0	26	8	0	65	35	12
2020	Internal audit	44	34	13	4	4	0	78	9	22
2020	Evaluation	45	31	12	6	6	0	75	12	32
2020	Data sciences	44	35	9	7	5	0	79	12	134
2020	Policy	35	35	16	8	6	0	70	14	316
2020	Project management	36	38	10	7	8	0	74	15	122
2020	Other services to the public	55	22	15	7	2	0	76	9	26
2020	None of the above	37	26	21	13	4	0	62	17	120
2019	Client contact centre	74	9	0	9	9	0	83	17	11
2019	Health care practitioners	29	32	14	17	8	0	61	25	70
2019	Federal regulators	31	31	14	23	0	0	62	23	22
2019	Compliance, inspection and enforcement	32	37	17	7	7	0	69	14	30
2019	Science and technology	36	34	15	9	7	0	69	16	216
2019	Administration and operations	37	33	15	8	6	1	71	14	214
2019	Human resources	47	19	12	22	0	0	66	22	15
2019	Financial management	59	35	2	0	4	0	94	4	32
2019	Procurement	39	51	0	9	0	0	91	9	13
2019	Real property	24	53	16	0	8	0	76	8	13
2019	Materiel management	20	40	10	10	20	0	60	30	10
2019	Information management	55	31	5	0	9	0	86	9	19
2019	Information technology	48	38	7	8	0	0	85	8	14
2019	Internal audit	46	32	18	0	0	4	81	0	24
2019	Evaluation	46	35	11	5	2	0	82	7	39
2019	Data sciences	45	32	14	7	3	0	76	10	102
2019	Policy	45	33	9	10	4	0	78	13	300
2019	Project management	26	36	18	11	10	0	62	21	121
2019	Other services to the public	40	29	20	4	7	0	69	11	25
2019	None of the above	28	34	18	14	6	1	62	20	131
2018	Health care practitioners	23	37	18	9	14	0	60	23	50
2018	Federal regulators	12	33	42	5	7	0	45	13	15
2018	Compliance, inspection and enforcement	29	36	10	14	11	0	65	25	37
2018	Science and technology	28	38	13	14	7	0	67	21	186
2018	Administration and operations	32	33	17	13	5	0	65	18	171
2018	Human resources	51	37	0	12	0	0	88	12	16
2018	Financial management	57	30	7	7	0	0	87	7	29
2018	Real property	44	19	19	19	0	0	62	19	11
2018	Information management	42	25	19	5	0	10	74	6	12
2018	Information technology	43	30	0	7	20	0	73	27	10
2018	Internal audit	26	59	9	0	6	0	85	6	15
2018	Evaluation	34	32	14	20	0	0	66	20	28
2018	Data sciences	41	32	13	9	4	0	73	13	81
2018	Policy	31	39	12	13	5	0	70	18	228
2018	Project management	25	37	24	8	7	0	62	14	91
2018	Other services to the public	16	17	39	20	8	0	33	28	24
2018	None of the above	26	34	20	12	7	0	60	20	124
2017	Health care practitioners	29	29	21	15	7	0	58	21	55
2017	Federal regulators	24	41	18	16	0	0	66	16	20
2017	Compliance, inspection and enforcement	29	39	13	10	9	0	68	19	31
2017	Science and technology	33	35	15	9	7	1	69	17	223
2017	Administration and operations	34	34	17	10	5	1	68	15	196
2017	Financial management	40	33	21	6	0	0	73	6	33
2017	Real property	52	41	0	0	7	0	93	7	15
2017	Materiel management	21	28	9	41	0	0	49	41	10
2017	Information technology	61	8	17	0	15	0	69	15	13
2017	Internal audit	38	46	11	0	6	0	83	6	16
2017	Evaluation	50	31	12	6	0	0	82	6	32
2017	Data sciences	30	32	15	16	5	1	63	22	90
2017	Policy	29	36	17	10	7	1	66	17	251
2017	Project management	27	34	15	15	8	0	61	23	94
2017	Other services to the public	30	25	31	10	4	0	55	14	22
2017	None of the above	27	31	19	15	8	0	58	23	148
2014	Health care practitioners	13	42	16	19	10	0	55	29	110
2014	Federal regulators	38	33	15	6	3	4	74	10	28
2014	Compliance, inspection and enforcement	32	54	7	4	0	4	89	4	28
2014	Communications or public affairs	24	23	17	25	10	0	47	35	12
2014	Science and technology	27	38	19	11	5	0	65	16	309
2014	Administration and operations	27	31	20	14	7	0	58	22	321
2014	Human resources	23	16	30	8	23	0	39	31	13
2014	Financial management	29	39	11	15	6	0	68	21	46
2014	Procurement	39	42	19	0	0	0	81	0	15
2014	Real property	57	29	9	0	5	0	86	5	23
2014	Materiel management	26	26	28	20	0	0	53	20	15
2014	Information management	24	41	14	11	10	0	65	21	29
2014	Information technology	28	51	8	8	5	0	79	13	22
2014	Internal audit	10	23	34	22	11	0	33	32	18
2014	Evaluation	20	38	16	18	8	0	58	26	50
2014	Other services to the public	17	44	17	16	4	1	62	20	74
2014	None of the above	17	32	19	22	9	0	50	31	350

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	29	35	20	8	4	4	0	66	13	69
2020	Federal regulators	33	18	34	11	3	0	0	51	14	21
2020	Compliance, inspection and enforcement	42	15	22	11	5	6	0	60	17	45
2020	Communications or public affairs	37	21	7	29	7	0	0	58	36	14
2020	Science and technology	37	25	17	13	5	3	0	64	19	184
2020	Administration and operations	40	22	19	7	8	3	0	65	16	193
2020	Human resources	49	25	20	5	0	0	0	75	5	20
2020	Financial management	42	36	11	5	3	3	0	80	9	36
2020	Procurement	47	15	12	16	7	3	0	64	24	23
2020	Real property	46	11	11	11	22	0	0	57	32	10
2020	Information management	64	5	10	10	10	0	0	69	21	16
2020	Information technology	41	25	8	18	8	0	0	66	26	12
2020	Internal audit	40	13	26	13	9	0	0	53	21	22
2020	Evaluation	37	31	20	6	6	0	0	68	12	32
2020	Data sciences	42	33	7	9	5	4	1	79	14	134
2020	Policy	34	25	19	11	6	4	1	62	18	315
2020	Project management	34	29	17	11	6	2	1	65	17	123
2020	Other services to the public	35	24	14	15	9	3	0	61	25	26
2020	None of the above	34	23	23	8	6	4	2	61	15	121
2019	Client contact centre	65	26	0	0	9	0	0	91	9	11
2019	Health care practitioners	28	28	18	15	7	4	0	58	24	71
2019	Federal regulators	14	41	6	27	13	0	0	55	40	22
2019	Compliance, inspection and enforcement	25	31	23	9	7	0	4	58	17	30
2019	Science and technology	35	28	16	12	6	2	1	65	18	219
2019	Administration and operations	36	22	17	13	9	2	0	59	23	217
2019	Human resources	47	25	6	6	16	0	0	72	22	15
2019	Financial management	56	29	5	2	4	4	0	89	6	32
2019	Procurement	36	39	15	9	0	0	0	76	9	13
2019	Real property	32	29	8	24	8	0	0	60	32	13
2019	Materiel management	20	30	10	20	20	0	0	50	40	10
2019	Information management	41	14	17	5	16	7	0	60	22	19
2019	Information technology	58	20	15	7	0	0	0	78	7	14
2019	Internal audit	40	16	22	15	0	4	4	61	16	24
2019	Evaluation	49	22	14	13	2	0	0	71	16	39
2019	Data sciences	42	27	11	13	3	5	0	72	16	102
2019	Policy	39	22	19	11	7	1	0	62	19	301
2019	Project management	27	23	20	14	12	4	0	52	27	120
2019	Other services to the public	36	24	20	16	4	0	0	60	20	25
2019	None of the above	31	25	22	14	8	0	1	56	22	133
2018	Health care practitioners	20	18	26	20	8	7	2	42	30	51
2018	Federal regulators	6	20	27	26	15	6	0	28	43	15
2018	Compliance, inspection and enforcement	17	40	16	8	13	3	3	60	22	37
2018	Science and technology	30	25	20	14	10	2	0	56	24	185
2018	Administration and operations	32	20	15	16	11	5	1	55	28	172
2018	Human resources	18	36	19	6	6	0	15	64	14	16
2018	Financial management	58	14	24	0	4	0	0	72	4	29
2018	Real property	53	9	19	9	9	0	0	62	19	11
2018	Information management	31	16	25	8	10	0	10	53	20	12
2018	Information technology	43	41	0	7	9	0	0	84	16	10
2018	Internal audit	21	27	11	27	14	0	0	48	41	16
2018	Evaluation	37	11	21	20	4	7	0	52	26	28
2018	Data sciences	41	27	16	9	6	1	0	68	15	82
2018	Policy	30	29	15	15	9	2	0	60	24	228
2018	Project management	26	30	18	14	7	6	0	59	22	91
2018	Other services to the public	8	21	32	4	35	0	0	29	38	24
2018	None of the above	27	28	19	12	14	1	0	55	27	124
2017	Health care practitioners	32	22	15	20	5	6	0	57	27	55
2017	Federal regulators	16	33	30	15	6	0	0	49	21	19
2017	Compliance, inspection and enforcement	26	19	21	19	5	6	3	50	27	31
2017	Science and technology	32	25	19	13	7	2	1	60	21	223
2017	Administration and operations	28	29	22	11	6	5	0	60	17	196
2017	Financial management	36	24	21	9	9	0	0	61	18	33
2017	Real property	51	28	14	7	0	0	0	79	7	15
2017	Materiel management	21	9	19	32	9	9	0	33	46	10
2017	Information technology	48	29	8	0	15	0	0	77	15	13
2017	Internal audit	49	30	10	6	6	0	0	78	11	16
2017	Evaluation	31	31	22	9	6	0	0	63	16	32
2017	Data sciences	32	29	11	18	6	5	0	63	25	90
2017	Policy	24	30	16	17	9	4	0	56	27	252
2017	Project management	22	26	22	15	10	6	0	50	26	93
2017	Other services to the public	26	26	13	10	21	4	0	54	33	22
2017	None of the above	27	15	24	16	14	3	1	44	31	148
2014	Health care practitioners	18	31	19	15	10	6	1	53	27	110
2014	Federal regulators	28	29	14	15	10	3	0	59	26	28
2014	Compliance, inspection and enforcement	28	22	24	14	4	0	8	54	19	28
2014	Communications or public affairs	41	10	23	9	9	9	0	55	19	12
2014	Science and technology	30	28	18	12	6	6	1	62	19	309
2014	Administration and operations	25	27	19	13	12	3	0	54	26	322
2014	Human resources	23	23	8	23	23	0	0	46	46	13
2014	Financial management	31	29	10	14	10	5	0	64	26	46
2014	Procurement	33	42	6	19	0	0	0	75	19	15
2014	Real property	61	13	16	0	5	4	0	78	5	23
2014	Materiel management	13	46	0	41	0	0	0	59	41	15
2014	Information management	34	21	14	7	17	8	0	60	26	29
2014	Information technology	33	31	10	16	5	0	5	68	22	22
2014	Internal audit	10	17	23	28	22	0	0	27	49	18
2014	Evaluation	28	12	18	20	14	8	0	44	37	50
2014	Other services to the public	20	31	15	13	15	7	0	55	30	74
2014	None of the above	18	25	23	19	13	3	0	44	33	350

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	50	26	10	6	1	2	6	82	7	69
2020	Federal regulators	54	20	21	5	0	0	0	74	5	21
2020	Compliance, inspection and enforcement	59	27	9	0	2	2	0	89	2	45
2020	Communications or public affairs	50	21	14	14	0	0	0	72	14	14
2020	Science and technology	48	24	14	5	5	2	2	75	11	187
2020	Administration and operations	53	22	12	7	5	0	1	77	12	193
2020	Human resources	59	15	5	10	0	5	5	83	11	20
2020	Financial management	67	19	11	0	0	0	3	89	0	36
2020	Procurement	43	18	24	4	7	0	4	64	11	23
2020	Real property	42	4	0	11	32	0	11	51	49	10
2020	Information management	39	15	35	5	0	0	5	58	5	16
2020	Information technology	55	45	0	0	0	0	0	100	0	12
2020	Internal audit	61	17	13	4	4	0	0	78	9	22
2020	Evaluation	62	19	13	0	6	0	0	81	6	31
2020	Data sciences	60	22	8	5	2	1	3	85	7	135
2020	Policy	59	25	7	4	3	1	1	86	7	315
2020	Project management	51	28	12	6	1	1	2	81	7	122
2020	Other services to the public	50	29	15	3	2	0	0	79	5	26
2020	None of the above	50	29	8	4	4	1	5	83	8	123
2019	Client contact centre	56	9	9	17	0	0	9	72	19	11
2019	Health care practitioners	43	37	12	2	4	0	1	81	7	71
2019	Federal regulators	64	16	16	4	0	0	0	80	4	22
2019	Compliance, inspection and enforcement	48	23	14	4	0	7	3	80	4	30
2019	Science and technology	52	27	11	4	3	1	2	81	7	219
2019	Administration and operations	57	19	14	6	4	0	0	76	10	218
2019	Human resources	59	19	6	10	6	0	0	78	16	15
2019	Financial management	73	21	0	4	0	0	2	96	4	32
2019	Procurement	64	36	0	0	0	0	0	100	0	12
2019	Real property	48	26	9	9	9	0	0	74	17	12
2019	Materiel management	30	10	40	0	20	0	0	40	20	10
2019	Information management	67	17	5	12	0	0	0	83	12	19
2019	Information technology	78	0	0	15	8	0	0	78	22	14
2019	Internal audit	55	33	7	0	0	0	5	92	0	24
2019	Evaluation	49	22	12	12	0	2	2	74	13	39
2019	Data sciences	62	19	5	7	1	0	5	86	9	102
2019	Policy	64	24	6	3	1	1	1	89	5	300
2019	Project management	51	28	11	5	5	0	0	79	10	121
2019	Other services to the public	36	38	11	4	4	0	8	80	8	25
2019	None of the above	57	24	9	4	3	1	3	84	7	132

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	38	27	20	6	7	2	0	67	13	68
2020	Federal regulators	50	19	6	17	5	3	0	71	23	20
2020	Compliance, inspection and enforcement	44	28	12	10	3	2	0	74	13	45
2020	Communications or public affairs	51	35	0	7	7	0	0	85	15	14
2020	Science and technology	38	33	10	9	9	1	0	71	19	187
2020	Administration and operations	43	33	8	7	8	0	0	77	15	194
2020	Human resources	47	31	5	16	0	0	0	79	16	19
2020	Financial management	66	23	3	3	0	3	3	94	3	36
2020	Procurement	46	31	0	12	7	0	4	80	20	23
2020	Real property	11	46	0	0	43	0	0	57	43	10
2020	Information management	45	29	11	0	11	0	5	77	11	16
2020	Information technology	40	26	19	8	7	0	0	66	15	12
2020	Internal audit	60	15	13	8	4	0	0	74	13	22
2020	Evaluation	57	25	6	3	9	0	0	82	12	32
2020	Data sciences	53	33	6	4	3	1	0	87	7	134
2020	Policy	48	30	8	8	4	1	1	79	12	315
2020	Project management	49	30	7	9	5	0	1	79	14	123
2020	Other services to the public	53	27	17	0	2	0	0	81	2	26
2020	None of the above	44	34	5	8	8	1	1	79	16	123
2019	Client contact centre	65	9	9	9	9	0	0	74	17	11
2019	Health care practitioners	42	32	10	6	9	0	1	75	16	70
2019	Federal regulators	54	32	9	0	6	0	0	86	6	22
2019	Compliance, inspection and enforcement	46	31	13	6	0	4	0	80	6	30
2019	Science and technology	48	28	11	6	5	1	1	77	11	217
2019	Administration and operations	49	22	13	9	8	0	0	71	16	216
2019	Human resources	28	31	6	22	6	0	6	63	30	15
2019	Financial management	73	18	6	4	0	0	0	90	4	32
2019	Procurement	48	26	20	6	0	0	0	74	6	12
2019	Real property	32	28	16	0	24	0	0	60	24	13
2019	Materiel management	40	30	0	0	30	0	0	70	30	10
2019	Information management	55	35	9	0	0	0	0	91	0	19
2019	Information technology	55	29	8	0	8	0	0	85	8	14
2019	Internal audit	40	42	0	4	6	4	5	90	10	24
2019	Evaluation	63	24	7	5	0	0	0	88	5	39
2019	Data sciences	56	25	9	9	1	1	0	82	10	102
2019	Policy	55	28	6	8	2	1	1	84	10	299
2019	Project management	38	29	13	15	4	0	0	67	19	120
2019	Other services to the public	39	34	16	4	7	0	0	73	11	25
2019	None of the above	40	30	11	10	9	1	0	70	19	132
2018	Health care practitioners	33	37	9	10	11	0	0	70	21	51
2018	Federal regulators	38	55	7	0	0	0	0	93	0	15
2018	Compliance, inspection and enforcement	47	31	14	3	5	0	0	78	8	36
2018	Science and technology	42	28	12	10	7	1	0	70	17	186
2018	Administration and operations	40	39	6	9	5	0	1	80	14	175
2018	Human resources	75	25	0	0	0	0	0	100	0	16
2018	Financial management	55	38	7	0	0	0	0	93	0	28
2018	Real property	28	34	19	0	19	0	0	62	19	11
2018	Information management	51	16	18	5	10	0	0	67	15	12
2018	Information technology	54	0	8	28	9	0	0	54	38	10
2018	Internal audit	65	24	11	0	0	0	0	89	0	16
2018	Evaluation	53	27	20	0	0	0	0	80	0	25
2018	Data sciences	57	26	8	7	1	0	0	84	8	80
2018	Policy	55	29	4	8	3	0	0	84	11	225
2018	Project management	45	30	7	14	3	0	0	75	18	90
2018	Other services to the public	20	39	5	21	16	0	0	59	37	24
2018	None of the above	41	24	11	12	9	0	2	67	21	119
2017	Health care practitioners	42	32	4	13	10	0	0	74	23	55
2017	Federal regulators	45	37	9	0	9	0	0	82	9	20
2017	Compliance, inspection and enforcement	46	30	18	0	7	0	0	76	7	31
2017	Science and technology	46	30	10	10	5	0	0	76	14	223
2017	Administration and operations	40	32	11	10	7	0	1	72	17	196
2017	Financial management	63	15	3	9	6	0	3	81	16	33
2017	Real property	34	45	7	0	14	0	0	79	14	15
2017	Materiel management	43	38	9	9	0	0	0	81	9	10
2017	Information technology	31	33	0	21	15	0	0	64	36	13
2017	Internal audit	35	39	6	6	15	0	0	74	20	16
2017	Evaluation	59	25	6	9	0	0	0	85	9	32
2017	Data sciences	55	23	9	9	3	1	0	78	12	90
2017	Policy	50	30	7	8	5	0	0	80	13	250
2017	Project management	36	40	6	13	5	0	0	76	18	93
2017	Other services to the public	33	51	12	4	0	0	0	84	4	22
2017	None of the above	35	35	11	7	11	1	0	71	18	147
2014	Health care practitioners	32	37	11	14	5	1	0	70	19	110
2014	Federal regulators	45	29	7	7	7	4	0	77	15	28
2014	Compliance, inspection and enforcement	42	32	18	0	8	0	0	74	8	28
2014	Communications or public affairs	59	17	0	16	0	9	0	83	17	12
2014	Science and technology	38	35	12	9	4	0	1	74	14	308
2014	Administration and operations	39	30	13	11	7	1	0	69	18	322
2014	Human resources	38	23	8	8	15	8	0	66	26	13
2014	Financial management	40	30	15	7	7	2	0	72	14	46
2014	Procurement	40	46	0	14	0	0	0	86	14	15
2014	Real property	52	26	9	13	0	0	0	78	13	23
2014	Materiel management	26	39	21	7	7	0	0	66	13	15
2014	Information management	45	30	3	10	11	0	0	75	22	29
2014	Information technology	19	35	19	13	14	0	0	54	27	22
2014	Internal audit	16	28	16	23	17	0	0	44	40	18
2014	Evaluation	52	30	6	10	2	0	0	82	12	50
2014	Other services to the public	37	35	18	5	5	0	0	72	10	74
2014	None of the above	44	33	6	10	5	0	0	78	16	350

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	47	27	11	6	7	0	2	75	14	69
2020	Federal regulators	45	24	26	5	0	0	0	70	5	21
2020	Compliance, inspection and enforcement	60	23	4	9	3	0	0	83	13	45
2020	Communications or public affairs	43	36	7	7	7	0	0	79	14	14
2020	Science and technology	49	27	11	8	6	1	0	76	14	187
2020	Administration and operations	53	23	11	7	6	0	0	76	13	193
2020	Human resources	49	36	0	10	5	0	0	85	15	20
2020	Financial management	58	31	6	0	3	3	0	91	3	36
2020	Procurement	56	30	3	3	4	0	4	89	8	23
2020	Real property	35	18	4	0	43	0	0	53	43	10
2020	Information management	58	21	5	16	0	0	0	79	16	16
2020	Information technology	48	29	0	7	16	0	0	77	23	12
2020	Internal audit	60	22	9	0	9	0	0	82	9	21
2020	Evaluation	60	25	6	3	6	0	0	85	9	32
2020	Data sciences	55	32	4	4	4	0	2	89	8	135
2020	Policy	52	27	7	8	5	0	1	80	13	316
2020	Project management	56	30	6	6	2	0	0	86	9	123
2020	Other services to the public	58	28	9	3	2	0	0	86	5	26
2020	None of the above	54	21	7	9	6	0	2	77	16	122
2019	Client contact centre	74	0	9	0	17	0	0	74	17	11
2019	Health care practitioners	44	28	12	9	7	0	0	72	16	70
2019	Federal regulators	54	37	0	6	3	0	0	91	9	22
2019	Compliance, inspection and enforcement	56	18	8	14	0	4	0	76	15	30
2019	Science and technology	52	28	9	6	5	0	1	81	11	219
2019	Administration and operations	53	24	12	3	7	0	0	78	11	218
2019	Human resources	34	37	6	16	6	0	0	72	22	15
2019	Financial management	77	20	2	0	0	0	0	98	0	32
2019	Procurement	60	24	15	0	0	0	0	85	0	13
2019	Real property	39	21	24	16	0	0	0	60	16	13
2019	Information management	79	9	7	0	5	0	0	88	5	19
2019	Information technology	71	15	7	8	0	0	0	85	8	14
2019	Internal audit	38	38	11	4	6	4	0	79	9	24
2019	Evaluation	65	24	9	2	0	0	0	89	2	39
2019	Data sciences	62	24	6	8	1	0	0	86	9	102
2019	Policy	54	32	5	6	3	0	0	86	9	301
2019	Project management	43	27	11	14	5	0	0	70	19	121
2019	Other services to the public	54	19	9	11	7	0	0	73	18	25
2019	None of the above	47	28	11	8	5	1	0	76	13	133
2018	Health care practitioners	36	34	12	10	9	0	0	70	19	51
2018	Federal regulators	38	35	20	7	0	0	0	73	7	15
2018	Compliance, inspection and enforcement	55	26	5	8	6	0	0	81	14	36
2018	Science and technology	47	22	12	9	9	0	0	70	18	186
2018	Administration and operations	43	33	14	4	6	0	1	76	10	175
2018	Human resources	57	37	6	0	0	0	0	94	0	16
2018	Financial management	50	45	5	0	0	0	0	95	0	29
2018	Real property	53	9	9	9	19	0	0	62	28	11
2018	Information management	50	33	8	0	0	10	0	91	0	12
2018	Information technology	43	30	0	11	16	0	0	73	27	10
2018	Internal audit	66	16	19	0	0	0	0	81	0	16
2018	Evaluation	54	35	0	8	4	0	0	88	12	25
2018	Data sciences	54	27	11	3	5	0	0	80	9	82
2018	Policy	59	24	7	6	3	0	0	83	10	226
2018	Project management	52	26	5	11	6	0	0	78	17	91
2018	Other services to the public	28	27	9	20	17	0	0	55	37	24
2018	None of the above	47	23	8	13	9	0	0	69	22	119
2017	Health care practitioners	55	18	5	12	10	0	0	73	22	55
2017	Federal regulators	48	22	15	9	6	0	0	70	15	20
2017	Compliance, inspection and enforcement	58	24	9	6	3	0	0	82	9	31
2017	Science and technology	51	27	10	8	5	0	0	78	13	223
2017	Administration and operations	53	31	5	5	6	1	0	84	11	196
2017	Financial management	67	12	9	3	9	0	0	78	12	33
2017	Real property	72	7	7	7	7	0	0	79	14	15
2017	Materiel management	53	19	28	0	0	0	0	72	0	10
2017	Information technology	61	8	8	8	15	0	0	69	23	13
2017	Internal audit	64	10	0	6	20	0	0	74	26	16
2017	Evaluation	60	25	9	3	3	0	0	85	6	32
2017	Data sciences	55	31	4	7	3	1	0	86	10	90
2017	Policy	52	26	8	8	5	1	0	79	13	251
2017	Project management	57	23	9	5	6	0	0	79	11	92
2017	Other services to the public	51	17	22	10	0	0	0	68	10	22
2017	None of the above	38	31	11	8	12	1	0	69	20	148
2014	Health care practitioners	38	39	6	10	7	0	0	77	17	110
2014	Federal regulators	48	34	0	10	8	0	0	82	18	28
2014	Compliance, inspection and enforcement	48	29	11	4	8	0	0	78	12	28
2014	Communications or public affairs	42	25	17	7	9	0	0	67	16	12
2014	Science and technology	44	29	14	7	6	0	0	74	13	309
2014	Administration and operations	47	29	8	9	7	0	0	76	16	322
2014	Human resources	45	23	24	0	8	0	0	68	8	13
2014	Financial management	44	26	11	11	6	2	0	71	18	46
2014	Procurement	54	27	0	13	6	0	0	80	20	15
2014	Real property	69	13	18	0	0	0	0	82	0	23
2014	Materiel management	26	33	28	13	0	0	0	59	13	15
2014	Information management	39	27	10	10	14	0	0	66	24	29
2014	Information technology	24	32	23	8	14	0	0	55	22	22
2014	Internal audit	5	39	33	23	0	0	0	44	23	18
2014	Evaluation	47	31	8	8	6	0	0	78	14	50
2014	Other services to the public	50	27	14	5	4	0	0	77	9	74
2014	None of the above	46	27	8	12	6	0	1	74	18	350

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	39	24	16	8	7	6	0	67	15	69
2020	Federal regulators	32	24	15	17	0	12	0	64	19	21
2020	Compliance, inspection and enforcement	44	26	9	5	7	9	1	77	13	45
2020	Communications or public affairs	23	36	21	0	14	7	0	63	15	14
2020	Science and technology	37	31	11	7	8	6	0	72	16	187
2020	Administration and operations	45	25	14	7	4	4	0	73	12	194
2020	Human resources	34	31	10	5	5	15	0	76	12	20
2020	Financial management	59	24	12	0	0	6	0	88	0	36
2020	Procurement	59	20	12	0	8	0	0	80	8	23
2020	Real property	39	33	0	7	11	11	0	80	20	10
2020	Information management	58	21	10	0	0	10	0	88	0	16
2020	Information technology	15	42	0	8	26	8	0	62	38	12
2020	Internal audit	28	34	16	9	4	9	0	68	14	22
2020	Evaluation	29	40	12	3	6	9	0	76	10	32
2020	Data sciences	40	28	5	7	2	16	1	82	11	135
2020	Policy	37	33	11	8	3	8	0	75	13	315
2020	Project management	36	35	9	7	6	6	0	76	14	123
2020	Other services to the public	53	10	21	5	3	8	0	68	10	26
2020	None of the above	29	28	16	11	4	10	1	64	18	123
2019	Client contact centre	57	9	0	26	0	9	0	72	28	11
2019	Health care practitioners	32	36	15	10	4	4	0	70	15	71
2019	Federal regulators	28	30	16	21	0	6	0	61	22	22
2019	Compliance, inspection and enforcement	23	23	27	9	4	14	0	53	15	30
2019	Science and technology	33	29	14	11	7	5	0	66	19	219
2019	Administration and operations	32	34	13	11	8	2	0	67	20	218
2019	Human resources	34	44	6	0	16	0	0	78	16	15
2019	Financial management	57	25	8	2	0	8	0	89	3	32
2019	Procurement	39	23	19	10	0	10	0	68	11	12
2019	Real property	39	21	8	16	8	8	0	65	26	13
2019	Materiel management	20	30	10	20	20	0	0	50	40	10
2019	Information management	39	36	5	0	9	12	0	84	10	19
2019	Information technology	51	22	12	0	8	8	0	79	8	14
2019	Internal audit	39	16	20	7	0	18	0	67	9	24
2019	Evaluation	45	31	12	2	2	7	0	82	5	39
2019	Data sciences	48	24	10	6	1	11	0	81	8	102
2019	Policy	44	31	9	6	3	6	0	80	10	301
2019	Project management	28	32	17	12	7	3	1	63	20	121
2019	Other services to the public	44	23	13	4	4	13	0	77	8	25
2019	None of the above	23	38	13	9	6	10	1	68	17	133
2018	Health care practitioners	20	36	24	5	8	7	0	60	14	51
2018	Federal regulators	13	20	35	25	7	0	0	33	32	15
2018	Compliance, inspection and enforcement	23	36	12	7	17	5	0	63	25	37
2018	Science and technology	22	30	17	12	12	6	1	57	25	186
2018	Administration and operations	28	34	17	8	8	4	0	65	17	174
2018	Human resources	64	36	0	0	0	0	0	100	0	16
2018	Financial management	45	35	15	3	3	0	0	80	5	29
2018	Real property	34	28	28	9	0	0	0	62	9	11
2018	Information management	16	43	32	0	0	10	0	65	0	12
2018	Information technology	32	0	22	7	20	19	0	40	34	10
2018	Internal audit	35	39	17	0	0	8	0	81	0	16
2018	Evaluation	32	30	23	4	7	4	0	65	11	28
2018	Data sciences	38	30	15	7	4	6	0	73	11	82
2018	Policy	33	34	11	14	5	3	0	70	19	227
2018	Project management	28	29	21	7	11	4	0	60	18	92
2018	Other services to the public	17	19	31	17	11	4	0	37	30	24
2018	None of the above	21	33	13	12	11	8	2	59	26	122
2017	Health care practitioners	25	33	9	13	10	10	0	64	26	55
2017	Federal regulators	15	34	13	16	17	6	0	52	35	20
2017	Compliance, inspection and enforcement	23	22	32	3	9	12	0	50	14	31
2017	Science and technology	24	35	16	12	6	7	0	64	19	222
2017	Administration and operations	26	39	14	9	7	6	0	69	16	196
2017	Financial management	39	36	9	9	0	6	0	80	10	33
2017	Real property	38	48	7	0	7	0	0	86	7	15
2017	Materiel management	21	19	9	9	19	22	0	51	37	10
2017	Information technology	44	25	15	0	17	0	0	69	17	13
2017	Internal audit	37	42	6	0	0	16	0	93	0	16
2017	Evaluation	25	37	19	6	0	13	0	72	7	32
2017	Data sciences	25	35	18	6	7	9	0	66	14	89
2017	Policy	28	34	11	14	7	5	0	66	22	251
2017	Project management	21	33	17	17	10	3	0	55	28	93
2017	Other services to the public	21	34	13	19	8	5	0	58	28	22
2017	None of the above	22	32	21	7	8	10	0	60	17	146
2014	Health care practitioners	23	27	18	10	12	10	0	55	25	110
2014	Federal regulators	25	22	25	16	4	8	0	51	22	28
2014	Compliance, inspection and enforcement	27	33	18	7	0	15	0	71	8	28
2014	Communications or public affairs	8	16	42	17	17	0	0	24	34	12
2014	Science and technology	21	41	15	8	6	9	1	69	15	309
2014	Administration and operations	21	35	13	15	10	6	0	60	26	321
2014	Human resources	23	15	16	22	23	0	0	38	46	13
2014	Financial management	29	34	9	13	8	7	0	68	23	46
2014	Procurement	20	54	7	12	0	7	0	79	13	15
2014	Real property	65	21	0	5	0	9	0	95	5	23
2014	Materiel management	26	20	7	34	0	13	0	53	40	15
2014	Information management	27	18	14	17	10	14	0	52	32	29
2014	Information technology	28	35	14	13	0	9	0	70	14	22
2014	Internal audit	16	34	24	21	5	0	0	50	27	18
2014	Evaluation	16	34	8	12	18	12	0	57	34	50
2014	Other services to the public	13	38	13	13	8	13	2	60	25	74
2014	None of the above	17	31	19	16	9	8	0	53	27	349

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	35	30	15	7	9	4	0	67	17	69
2020	Federal regulators	28	40	9	12	6	5	0	72	18	21
2020	Compliance, inspection and enforcement	51	26	3	13	5	2	0	79	18	44
2020	Communications or public affairs	29	36	14	7	7	7	0	70	15	14
2020	Science and technology	30	37	11	10	10	2	0	68	21	187
2020	Administration and operations	39	33	13	9	4	2	0	73	13	193
2020	Human resources	37	26	27	0	5	5	0	66	6	19
2020	Financial management	62	18	12	3	0	6	0	85	3	36
2020	Procurement	56	17	18	8	0	0	0	73	8	23
2020	Real property	39	22	11	7	22	0	0	61	29	10
2020	Information management	34	56	5	0	0	5	0	95	0	16
2020	Information technology	32	34	0	26	8	0	0	65	35	12
2020	Internal audit	45	29	17	0	9	0	0	74	9	22
2020	Evaluation	29	46	6	6	6	6	0	80	13	32
2020	Data sciences	31	39	3	13	5	9	0	77	20	135
2020	Policy	32	37	13	8	7	3	0	71	15	314
2020	Project management	31	37	14	10	8	1	0	68	18	123
2020	Other services to the public	48	22	13	7	2	8	0	76	10	25
2020	None of the above	27	28	19	13	9	4	0	58	22	121
2019	Client contact centre	57	17	9	17	0	0	0	74	17	11
2019	Health care practitioners	28	41	10	12	7	1	0	70	19	71
2019	Federal regulators	12	40	16	27	5	0	0	52	32	22
2019	Compliance, inspection and enforcement	16	43	21	6	11	4	0	61	17	30
2019	Science and technology	27	28	21	11	9	3	0	58	21	218
2019	Administration and operations	31	33	17	8	10	2	0	65	18	218
2019	Human resources	34	44	0	16	6	0	0	78	22	15
2019	Financial management	53	27	14	2	0	4	0	83	2	32
2019	Procurement	56	32	0	12	0	0	0	88	12	10
2019	Real property	39	13	24	16	8	0	0	52	24	13
2019	Materiel management	30	10	10	10	40	0	0	40	50	10
2019	Information management	34	26	14	9	9	7	0	65	20	19
2019	Information technology	48	23	15	7	8	0	0	71	15	14
2019	Internal audit	45	26	20	6	0	4	0	74	6	24
2019	Evaluation	42	41	12	5	0	0	0	83	5	39
2019	Data sciences	37	31	19	5	3	4	1	71	8	101
2019	Policy	41	34	10	9	4	3	0	77	13	300
2019	Project management	30	35	12	9	13	1	0	65	22	121
2019	Other services to the public	39	23	20	7	4	7	0	67	12	25
2019	None of the above	20	36	18	13	9	3	1	58	23	133
2018	Health care practitioners	24	24	21	17	10	4	0	50	28	51
2018	Federal regulators	6	54	7	25	7	0	0	60	33	15
2018	Compliance, inspection and enforcement	20	25	16	22	17	0	0	45	39	37
2018	Science and technology	16	37	13	15	14	3	2	56	30	185
2018	Administration and operations	28	32	17	14	7	3	0	61	21	173
2018	Human resources	57	31	12	0	0	0	0	88	0	16
2018	Financial management	49	27	11	13	0	0	0	76	13	29
2018	Real property	28	44	9	19	0	0	0	72	19	11
2018	Information management	16	51	24	0	0	10	0	74	0	12
2018	Information technology	32	0	32	9	18	8	0	35	30	10
2018	Internal audit	37	32	14	8	0	8	0	76	9	16
2018	Evaluation	37	33	13	18	0	0	0	70	18	28
2018	Data sciences	31	36	17	10	4	2	0	69	14	82
2018	Policy	28	37	11	14	8	2	0	67	23	227
2018	Project management	25	31	18	11	14	1	0	57	25	91
2018	Other services to the public	4	28	26	25	16	0	0	33	41	24
2018	None of the above	18	25	25	11	18	3	1	44	30	122
2017	Health care practitioners	23	30	14	18	14	0	0	54	32	55
2017	Federal regulators	4	49	14	16	17	0	0	53	33	20
2017	Compliance, inspection and enforcement	19	31	18	22	9	0	0	50	31	31
2017	Science and technology	23	34	15	14	11	3	0	59	25	223
2017	Administration and operations	23	37	17	13	8	2	1	62	21	196
2017	Financial management	30	49	12	6	0	3	0	81	6	33
2017	Real property	35	50	8	0	8	0	0	85	8	14
2017	Materiel management	21	19	19	9	32	0	0	40	41	10
2017	Information technology	44	25	8	15	8	0	0	69	23	13
2017	Internal audit	53	14	17	0	6	10	0	75	6	16
2017	Evaluation	19	41	12	9	0	19	0	74	11	32
2017	Data sciences	22	29	18	16	12	2	0	53	29	89
2017	Policy	22	38	13	15	10	1	0	62	26	252
2017	Project management	25	24	18	17	13	2	0	51	31	94
2017	Other services to the public	26	34	9	18	13	0	0	59	32	22
2017	None of the above	17	34	22	13	11	3	0	52	25	148
2014	Health care practitioners	17	31	15	21	12	5	0	50	35	110
2014	Federal regulators	13	43	16	17	6	4	0	59	25	28
2014	Compliance, inspection and enforcement	25	36	22	7	0	11	0	68	8	28
2014	Communications or public affairs	8	31	25	17	19	0	0	39	36	12
2014	Science and technology	19	30	22	15	10	4	1	51	26	309
2014	Administration and operations	19	36	17	15	12	2	0	56	27	322
2014	Human resources	23	8	24	30	15	0	0	31	46	13
2014	Financial management	24	37	20	9	8	2	0	63	17	46
2014	Procurement	19	55	7	13	6	0	0	75	19	15
2014	Real property	57	25	8	5	0	4	0	87	5	23
2014	Materiel management	20	13	26	34	7	0	0	33	41	15
2014	Information management	20	38	4	25	10	3	0	60	36	29
2014	Information technology	19	46	16	14	5	0	0	65	19	22
2014	Internal audit	10	39	18	27	5	0	0	50	32	18
2014	Evaluation	16	39	10	14	20	0	0	55	34	49
2014	Other services to the public	15	26	24	19	13	3	0	42	33	74
2014	None of the above	15	27	19	21	14	3	0	44	36	350

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	25	28	21	6	12	8	0	57	19	69
2020	Federal regulators	22	40	15	17	0	5	0	66	18	21
2020	Compliance, inspection and enforcement	36	23	11	11	11	8	0	64	24	45
2020	Communications or public affairs	7	37	35	7	7	7	0	48	14	14
2020	Science and technology	19	35	19	13	10	4	0	56	24	187
2020	Administration and operations	27	33	20	12	4	4	0	62	17	192
2020	Human resources	39	20	25	5	5	5	0	62	11	20
2020	Financial management	41	25	17	8	0	9	0	72	9	35
2020	Procurement	49	25	18	8	0	0	0	73	8	23
2020	Real property	22	28	4	14	22	11	0	56	40	10
2020	Information management	38	31	11	20	0	0	0	69	20	16
2020	Information technology	15	42	16	11	0	15	0	68	13	12
2020	Internal audit	20	44	14	9	5	9	0	70	15	21
2020	Evaluation	20	43	15	12	6	3	0	65	19	32
2020	Data sciences	27	31	13	12	7	9	1	64	21	135
2020	Policy	18	44	16	12	7	3	0	64	19	316
2020	Project management	22	33	17	15	10	2	0	57	26	123
2020	Other services to the public	41	24	15	7	2	11	0	73	10	26
2020	None of the above	23	27	19	15	9	7	0	54	26	120
2019	Client contact centre	57	9	0	17	9	9	0	72	28	11
2019	Health care practitioners	12	40	19	16	11	1	0	54	27	71
2019	Federal regulators	9	35	5	41	11	0	0	44	51	22
2019	Compliance, inspection and enforcement	19	23	21	20	11	7	0	45	33	30
2019	Science and technology	22	23	19	17	11	7	0	49	30	218
2019	Administration and operations	20	33	22	14	8	3	0	55	22	215
2019	Human resources	28	44	6	6	16	0	0	72	22	15
2019	Financial management	40	45	9	0	2	4	0	88	2	32
2019	Procurement	26	35	19	0	10	10	0	68	11	12
2019	Real property	24	23	16	21	16	0	0	47	37	13
2019	Information management	25	40	14	5	9	7	0	70	15	19
2019	Information technology	43	35	7	0	8	8	0	84	8	14
2019	Internal audit	31	42	13	0	0	15	0	85	0	24
2019	Evaluation	22	40	18	10	0	10	0	69	11	39
2019	Data sciences	23	36	23	12	2	4	0	61	15	102
2019	Policy	26	37	13	14	6	4	0	65	21	300
2019	Project management	17	29	18	20	12	4	0	48	33	121
2019	Other services to the public	28	14	29	4	11	15	0	50	17	25
2019	None of the above	8	32	19	23	10	7	1	44	35	132
2018	Health care practitioners	11	25	24	22	14	4	0	38	37	50
2018	Federal regulators	0	27	22	35	15	0	0	27	51	14
2018	Compliance, inspection and enforcement	10	22	17	29	20	3	0	33	50	37
2018	Science and technology	12	29	15	18	17	7	1	45	38	186
2018	Administration and operations	20	28	19	20	7	6	1	51	29	173
2018	Human resources	39	42	12	0	0	7	0	87	0	16
2018	Financial management	36	38	15	7	0	4	0	77	7	29
2018	Real property	9	46	25	19	0	0	0	56	19	11
2018	Information management	8	51	32	0	0	10	0	65	0	12
2018	Information technology	22	11	22	16	11	19	0	40	34	10
2018	Internal audit	30	34	22	14	0	0	0	64	14	16
2018	Evaluation	26	29	11	16	4	14	0	64	23	28
2018	Data sciences	25	26	19	16	6	9	0	56	24	82
2018	Policy	17	38	16	20	8	2	0	56	28	228
2018	Project management	15	31	14	24	13	2	0	47	38	91
2018	Other services to the public	9	8	22	39	22	0	0	16	61	23
2018	None of the above	14	24	23	20	15	3	1	40	36	122
2017	Health care practitioners	24	25	16	20	15	0	0	49	35	55
2017	Federal regulators	4	35	24	27	11	0	0	38	38	20
2017	Compliance, inspection and enforcement	0	31	20	31	16	3	0	32	48	31
2017	Science and technology	18	30	19	16	11	5	0	51	29	223
2017	Administration and operations	17	35	20	16	7	5	0	55	24	193
2017	Financial management	30	33	22	9	0	6	0	68	9	33
2017	Real property	27	31	28	7	0	7	0	62	8	15
2017	Materiel management	21	0	28	22	19	9	0	23	46	10
2017	Information technology	36	25	17	0	23	0	0	61	23	13
2017	Internal audit	42	31	11	6	0	10	0	81	6	16
2017	Evaluation	16	38	25	6	6	9	0	59	14	32
2017	Data sciences	13	30	21	18	15	4	0	44	35	90
2017	Policy	14	39	12	18	11	5	0	56	31	252
2017	Project management	17	26	11	25	16	4	1	45	43	94
2017	Other services to the public	13	21	17	24	13	12	0	38	42	22
2017	None of the above	13	27	23	15	18	5	1	42	34	148
2014	Health care practitioners	15	21	20	22	14	9	0	39	39	110
2014	Federal regulators	6	25	24	23	18	4	0	33	43	28
2014	Compliance, inspection and enforcement	7	30	33	7	7	15	0	45	16	28
2014	Communications or public affairs	8	24	32	9	19	9	0	35	30	12
2014	Science and technology	15	28	22	19	12	5	0	45	32	308
2014	Administration and operations	12	31	20	20	13	3	0	45	34	322
2014	Human resources	15	8	24	38	15	0	0	23	53	13
2014	Financial management	15	38	13	18	9	7	0	57	29	46
2014	Procurement	13	40	21	14	6	7	0	57	21	15
2014	Real property	48	34	0	13	0	4	0	87	13	23
2014	Materiel management	20	7	41	7	13	13	0	30	23	15
2014	Information management	10	21	7	31	18	14	0	36	56	29
2014	Information technology	19	36	13	17	5	9	0	61	25	22
2014	Internal audit	10	16	34	22	11	5	0	28	35	18
2014	Evaluation	14	28	16	14	22	6	0	45	38	50
2014	Other services to the public	11	21	11	29	22	5	1	34	55	74
2014	None of the above	9	24	20	25	18	3	0	34	46	350

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	15	25	29	11	17	3	0	42	29	69
2020	Federal regulators	16	36	0	31	11	5	0	56	44	21
2020	Compliance, inspection and enforcement	25	25	22	18	9	2	0	50	27	45
2020	Communications or public affairs	14	30	28	14	7	7	0	48	22	14
2020	Science and technology	14	31	14	22	16	3	0	47	39	187
2020	Administration and operations	24	34	18	16	8	0	0	58	24	194
2020	Human resources	37	21	16	16	5	5	0	61	22	19
2020	Financial management	28	34	17	13	3	6	0	65	17	36
2020	Procurement	48	14	18	7	12	0	0	63	19	23
2020	Real property	39	11	11	7	32	0	0	50	39	10
2020	Information management	24	45	15	10	5	0	0	69	16	16
2020	Information technology	8	57	8	26	0	0	0	65	26	12
2020	Internal audit	13	39	9	17	13	9	0	58	33	22
2020	Evaluation	23	37	9	18	9	3	0	62	28	32
2020	Data sciences	27	28	19	15	6	6	0	58	22	135
2020	Policy	14	32	14	23	13	4	0	48	37	316
2020	Project management	16	36	11	21	14	2	0	53	36	123
2020	Other services to the public	41	25	9	9	9	8	0	71	19	26
2020	None of the above	12	29	17	16	18	7	0	45	37	122
2019	Client contact centre	48	18	0	9	17	9	0	72	28	11
2019	Health care practitioners	12	39	13	25	8	1	0	52	34	71
2019	Federal regulators	9	38	8	35	9	0	0	47	44	22
2019	Compliance, inspection and enforcement	17	27	17	24	10	4	0	46	36	29
2019	Science and technology	18	27	17	22	12	3	0	47	36	219
2019	Administration and operations	19	35	16	20	9	1	0	54	30	217
2019	Human resources	34	31	6	12	16	0	0	66	28	15
2019	Financial management	29	48	18	2	4	0	0	76	6	32
2019	Procurement	10	50	23	10	7	0	0	60	17	12
2019	Real property	8	39	21	24	8	0	0	47	32	13
2019	Materiel management	10	30	10	0	50	0	0	40	50	10
2019	Information management	20	36	19	9	9	7	0	60	20	19
2019	Information technology	38	43	5	0	15	0	0	81	15	14
2019	Internal audit	31	50	0	11	0	7	0	88	12	24
2019	Evaluation	26	41	21	5	5	2	0	69	10	39
2019	Data sciences	25	31	15	19	7	3	0	58	27	102
2019	Policy	19	37	15	17	9	4	0	58	27	301
2019	Project management	14	25	21	21	17	2	0	40	39	121
2019	Other services to the public	34	26	29	7	4	0	0	61	11	25
2019	None of the above	8	34	17	23	12	5	1	45	37	132
2018	Health care practitioners	11	33	28	10	12	7	0	47	24	51
2018	Federal regulators	0	35	26	6	34	0	0	35	39	15
2018	Compliance, inspection and enforcement	7	29	17	24	22	0	0	37	46	37
2018	Science and technology	12	27	14	23	19	3	1	41	44	185
2018	Administration and operations	17	35	15	18	12	2	1	54	30	173
2018	Human resources	45	49	0	6	0	0	0	94	6	16
2018	Financial management	23	31	22	13	7	4	0	56	21	29
2018	Real property	19	34	19	19	9	0	0	53	28	11
2018	Information management	8	59	24	0	0	10	0	74	0	12
2018	Information technology	22	22	11	11	27	8	0	47	41	10
2018	Internal audit	37	21	42	0	0	0	0	58	0	16
2018	Evaluation	18	30	25	17	7	4	0	50	25	28
2018	Data sciences	33	21	20	8	14	4	0	56	24	82
2018	Policy	14	37	12	19	16	2	0	52	36	229
2018	Project management	13	30	17	27	12	1	0	43	40	91
2018	Other services to the public	4	17	8	34	32	4	0	22	70	24
2018	None of the above	10	30	12	23	20	3	1	42	45	123
2017	Health care practitioners	16	26	15	23	14	5	0	45	39	55
2017	Federal regulators	19	24	19	27	11	0	0	43	38	20
2017	Compliance, inspection and enforcement	13	20	23	16	25	2	0	35	42	31
2017	Science and technology	15	28	16	21	16	3	0	44	39	223
2017	Administration and operations	13	35	17	21	11	2	0	49	33	195
2017	Financial management	24	30	12	24	6	3	0	56	32	33
2017	Real property	25	41	13	7	7	7	0	71	15	15
2017	Materiel management	21	19	19	28	13	0	0	40	41	10
2017	Information technology	25	27	17	17	15	0	0	52	31	13
2017	Internal audit	48	26	6	15	0	6	0	78	16	16
2017	Evaluation	19	28	31	15	6	0	0	47	22	32
2017	Data sciences	14	27	18	18	19	3	0	42	39	89
2017	Policy	8	36	15	25	14	2	0	45	39	251
2017	Project management	12	29	10	24	21	4	0	43	46	94
2017	Other services to the public	13	37	18	23	8	0	0	50	32	22
2017	None of the above	14	27	20	19	18	2	0	42	38	148
2014	Health care practitioners	9	24	26	18	19	5	0	34	39	109
2014	Federal regulators	6	24	10	38	18	4	0	32	58	28
2014	Compliance, inspection and enforcement	11	45	11	15	11	7	0	61	27	28
2014	Communications or public affairs	0	41	15	17	19	9	0	44	39	12
2014	Science and technology	11	30	21	24	10	4	0	43	36	309
2014	Administration and operations	11	31	17	23	16	2	0	43	40	322
2014	Human resources	15	22	24	23	15	0	0	38	39	13
2014	Financial management	18	34	11	27	10	0	0	51	38	46
2014	Procurement	19	48	27	0	6	0	0	67	6	15
2014	Real property	26	48	8	5	4	9	0	81	10	23
2014	Materiel management	20	7	47	13	7	7	0	28	21	15
2014	Information management	13	31	13	22	13	7	0	48	38	29
2014	Information technology	14	36	13	13	19	5	0	53	33	22
2014	Internal audit	10	16	11	51	11	0	0	27	62	18
2014	Evaluation	14	33	18	14	22	0	0	46	36	50
2014	Other services to the public	9	25	15	32	19	1	0	34	51	74
2014	None of the above	9	25	13	31	20	1	0	35	52	350

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	36	38	7	10	7	0	2	75	18	69
2020	Federal regulators	45	37	9	9	0	0	0	82	9	21
2020	Compliance, inspection and enforcement	40	33	17	6	4	0	0	73	10	45
2020	Communications or public affairs	37	21	21	7	14	0	0	58	21	14
2020	Science and technology	26	40	13	10	11	0	0	66	21	187
2020	Administration and operations	36	34	14	9	8	0	0	70	17	194
2020	Human resources	44	36	5	10	5	0	0	79	15	20
2020	Financial management	34	49	6	6	5	0	0	83	11	36
2020	Procurement	39	27	12	15	7	0	0	66	22	23
2020	Real property	28	22	18	11	22	0	0	50	32	10
2020	Information management	53	21	21	0	5	0	0	74	5	16
2020	Information technology	23	62	7	0	8	0	0	85	8	12
2020	Internal audit	48	34	4	4	9	0	0	83	13	22
2020	Evaluation	54	25	6	6	9	0	0	79	15	32
2020	Data sciences	47	40	4	5	3	1	0	87	9	134
2020	Policy	36	36	10	11	6	1	0	73	17	316
2020	Project management	36	36	14	10	2	0	1	73	13	122
2020	Other services to the public	40	31	19	7	2	0	0	72	9	26
2020	None of the above	33	36	11	11	8	0	0	70	19	123
2019	Client contact centre	57	26	9	9	0	0	0	83	9	11
2019	Health care practitioners	41	30	8	11	10	0	0	70	22	71
2019	Federal regulators	25	37	5	28	6	0	0	62	33	22
2019	Compliance, inspection and enforcement	24	41	15	16	4	0	0	65	20	29
2019	Science and technology	28	40	13	13	5	0	0	68	18	218
2019	Administration and operations	37	29	15	9	9	0	0	67	18	218
2019	Human resources	34	31	0	28	6	0	0	66	34	15
2019	Financial management	48	34	9	10	0	0	0	81	10	32
2019	Procurement	39	30	30	0	0	0	0	70	0	13
2019	Real property	21	32	32	8	8	0	0	52	16	13
2019	Materiel management	20	50	10	0	20	0	0	70	20	10
2019	Information management	58	29	5	5	5	0	0	86	9	19
2019	Information technology	22	47	8	15	8	0	0	68	24	13
2019	Internal audit	22	50	14	9	6	0	0	71	15	24
2019	Evaluation	38	21	12	24	5	0	0	59	29	39
2019	Data sciences	36	43	6	13	2	0	0	79	15	102
2019	Policy	43	35	9	9	4	0	0	78	13	300
2019	Project management	30	34	10	15	11	0	0	64	27	121
2019	Other services to the public	22	33	16	14	14	0	0	55	29	25
2019	None of the above	34	29	17	14	6	0	0	63	20	132
2018	Health care practitioners	21	35	12	17	14	2	0	57	31	51
2018	Federal regulators	6	34	24	28	7	0	0	40	36	15
2018	Compliance, inspection and enforcement	26	30	24	11	9	0	0	57	19	37
2018	Science and technology	20	32	20	15	13	0	0	52	28	185
2018	Administration and operations	32	28	16	14	10	0	0	60	23	175
2018	Human resources	46	30	24	0	0	0	0	76	0	16
2018	Financial management	33	39	13	8	7	0	0	72	15	29
2018	Real property	44	18	19	9	9	0	0	62	19	11
2018	Information management	38	8	36	0	8	0	10	51	9	12
2018	Information technology	32	22	19	11	16	0	0	54	27	10
2018	Internal audit	35	41	14	10	0	0	0	76	10	16
2018	Evaluation	29	40	14	6	11	0	0	69	16	28
2018	Data sciences	37	32	15	11	4	0	1	70	15	83
2018	Policy	35	37	13	9	6	0	0	71	16	229
2018	Project management	30	38	9	14	9	0	0	68	23	90
2018	Other services to the public	12	25	13	27	23	0	0	37	50	24
2018	None of the above	28	28	17	17	10	0	0	57	27	123
2017	Health care practitioners	30	34	7	18	11	0	0	64	29	55
2017	Federal regulators	24	30	24	11	6	6	0	57	18	20
2017	Compliance, inspection and enforcement	30	35	9	13	9	3	0	68	22	31
2017	Science and technology	28	33	12	13	14	0	0	61	27	223
2017	Administration and operations	28	37	16	11	8	0	1	65	19	195
2017	Financial management	39	15	15	25	6	0	0	54	31	33
2017	Real property	27	43	15	8	8	0	0	70	15	14
2017	Materiel management	30	28	22	19	0	0	0	59	19	10
2017	Information technology	31	38	8	0	23	0	0	69	23	13
2017	Internal audit	42	38	15	0	6	0	0	80	6	16
2017	Evaluation	34	44	9	6	6	0	0	78	12	32
2017	Data sciences	28	40	14	13	5	0	0	68	18	90
2017	Policy	27	44	11	11	7	0	0	71	18	252
2017	Project management	34	39	7	9	10	0	0	73	20	94
2017	Other services to the public	16	47	14	18	4	0	0	63	23	22
2017	None of the above	19	39	16	14	11	1	1	58	26	148
2014	Health care practitioners	18	33	18	16	14	1	0	52	30	110
2014	Federal regulators	35	32	16	11	7	0	0	67	17	28
2014	Compliance, inspection and enforcement	32	39	14	7	8	0	0	71	15	28
2014	Communications or public affairs	16	51	16	17	0	0	0	67	17	12
2014	Science and technology	22	36	14	18	10	0	0	59	27	308
2014	Administration and operations	23	38	15	14	9	0	0	61	24	322
2014	Human resources	15	38	15	8	23	0	0	54	31	13
2014	Financial management	22	36	16	15	10	0	0	59	26	46
2014	Procurement	20	34	7	27	12	0	0	54	39	15
2014	Real property	40	38	8	4	9	0	0	78	14	23
2014	Materiel management	20	20	33	13	15	0	0	39	28	15
2014	Information management	38	18	21	13	7	3	0	57	21	29
2014	Information technology	14	55	5	16	9	0	0	69	26	22
2014	Internal audit	5	39	11	27	17	0	0	44	44	18
2014	Evaluation	22	46	10	6	16	0	0	68	22	50
2014	Other services to the public	19	36	23	17	5	0	0	55	23	74
2014	None of the above	25	33	12	21	9	0	1	58	30	350

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	25	44	17	10	5	0	69	14	69
2020	Federal regulators	32	34	9	15	10	0	66	25	21
2020	Compliance, inspection and enforcement	33	40	16	9	2	0	73	11	45
2020	Communications or public affairs	30	56	0	14	0	0	86	14	14
2020	Science and technology	27	43	12	11	6	0	70	18	187
2020	Administration and operations	37	32	12	12	6	0	70	18	193
2020	Human resources	39	26	15	15	5	0	64	20	20
2020	Financial management	39	35	12	11	3	0	74	14	36
2020	Procurement	33	38	8	14	7	0	70	21	23
2020	Real property	46	18	4	22	11	0	63	32	10
2020	Information management	51	17	16	11	5	0	67	16	15
2020	Information technology	15	43	27	15	0	0	58	15	12
2020	Internal audit	43	29	19	8	0	0	73	8	22
2020	Evaluation	59	22	3	6	9	0	81	16	31
2020	Data sciences	37	38	14	6	5	0	75	11	133
2020	Policy	22	47	10	15	6	0	69	21	314
2020	Project management	29	46	10	14	2	0	74	15	122
2020	Other services to the public	48	26	12	12	2	0	74	14	26
2020	None of the above	29	41	8	16	6	0	70	22	123
2019	Client contact centre	57	26	0	17	0	0	83	17	11
2019	Health care practitioners	25	46	5	12	11	0	72	23	71
2019	Federal regulators	41	34	6	19	0	0	75	19	22
2019	Compliance, inspection and enforcement	34	49	10	7	0	0	83	7	30
2019	Science and technology	37	39	9	11	4	0	76	15	216
2019	Administration and operations	38	36	10	11	5	0	74	16	217
2019	Human resources	34	19	19	12	16	0	53	28	15
2019	Financial management	33	54	9	2	2	0	87	5	32
2019	Procurement	39	45	6	9	0	0	85	9	13
2019	Real property	16	36	24	8	16	0	52	24	13
2019	Materiel management	40	20	0	10	30	0	60	40	10
2019	Information management	37	42	5	12	5	0	79	16	19
2019	Information technology	32	46	0	22	0	0	78	22	14
2019	Internal audit	46	38	16	0	0	0	84	0	24
2019	Evaluation	33	41	11	13	2	0	73	16	39
2019	Data sciences	35	38	12	11	3	0	73	14	102
2019	Policy	36	41	7	12	4	0	77	16	298
2019	Project management	16	49	7	22	7	0	64	29	121
2019	Other services to the public	28	26	21	14	11	0	54	25	24
2019	None of the above	32	37	9	15	7	0	68	22	132
2018	Health care practitioners	18	51	11	13	7	0	69	20	51
2018	Federal regulators	20	26	15	33	7	0	45	40	15
2018	Compliance, inspection and enforcement	40	28	14	14	3	0	69	17	36
2018	Science and technology	25	47	12	9	6	0	73	15	185
2018	Administration and operations	30	38	11	17	3	1	69	20	175
2018	Human resources	51	30	13	6	0	0	81	6	16
2018	Financial management	45	34	8	13	0	0	79	13	29
2018	Real property	28	44	0	19	9	0	72	28	11
2018	Information management	40	42	10	0	8	0	82	8	12
2018	Information technology	22	41	28	0	9	0	62	9	10
2018	Internal audit	29	47	10	14	0	0	76	14	16
2018	Evaluation	22	60	11	7	0	0	82	7	27
2018	Data sciences	39	46	4	7	5	0	85	11	83
2018	Policy	30	44	9	11	5	0	75	16	228
2018	Project management	26	39	15	11	10	0	65	21	90
2018	Other services to the public	16	25	21	13	25	0	41	38	24
2018	None of the above	30	40	10	15	4	0	70	20	124
2017	Health care practitioners	34	44	8	8	6	0	78	14	55
2017	Federal regulators	42	32	5	16	5	0	74	21	20
2017	Compliance, inspection and enforcement	39	45	10	3	3	0	84	6	31
2017	Science and technology	38	38	10	9	5	0	76	14	223
2017	Administration and operations	33	39	10	10	6	1	73	17	196
2017	Financial management	36	49	9	3	3	0	85	6	33
2017	Real property	59	27	14	0	0	0	86	0	15
2017	Materiel management	30	60	9	0	0	0	91	0	10
2017	Information technology	23	33	13	17	15	0	56	31	13
2017	Internal audit	43	46	6	6	0	0	89	6	16
2017	Evaluation	41	41	6	9	3	0	82	12	32
2017	Data sciences	34	38	8	13	7	0	71	20	90
2017	Policy	31	41	6	16	6	0	71	23	251
2017	Project management	28	40	8	17	6	0	69	23	94
2017	Other services to the public	29	25	13	28	5	0	54	33	22
2017	None of the above	22	39	11	16	11	0	62	27	146

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	46	31	5	11	7	0	0	76	18	69
2020	Federal regulators	55	15	6	16	5	3	0	72	22	21
2020	Compliance, inspection and enforcement	36	36	14	9	6	0	0	71	14	45
2020	Communications or public affairs	51	35	7	0	7	0	0	85	7	14
2020	Science and technology	36	32	11	12	8	1	0	69	20	187
2020	Administration and operations	42	33	11	6	8	0	0	76	14	194
2020	Human resources	41	27	27	5	0	0	0	67	5	19
2020	Financial management	57	23	6	9	0	0	6	84	9	35
2020	Procurement	33	39	12	0	11	0	4	76	11	22
2020	Real property	28	29	0	0	43	0	0	57	43	10
2020	Information management	53	15	11	16	0	5	0	72	17	16
2020	Information technology	40	44	8	0	8	0	0	84	8	12
2020	Internal audit	61	9	13	0	13	0	4	73	13	22
2020	Evaluation	48	25	15	3	9	0	0	72	12	32
2020	Data sciences	54	27	10	4	4	0	2	82	7	135
2020	Policy	44	32	12	7	5	0	1	76	12	314
2020	Project management	43	29	14	12	2	0	1	72	13	122
2020	Other services to the public	42	36	19	0	2	0	0	79	2	26
2020	None of the above	42	29	9	12	5	1	1	73	17	122
2019	Client contact centre	56	9	0	17	9	0	9	72	28	11
2019	Health care practitioners	38	35	11	10	7	0	0	73	17	71
2019	Federal regulators	44	33	11	7	6	0	0	77	13	22
2019	Compliance, inspection and enforcement	30	35	24	3	4	4	0	68	8	29
2019	Science and technology	44	31	10	8	7	0	1	75	15	217
2019	Administration and operations	52	25	9	8	6	0	0	77	14	217
2019	Human resources	34	41	19	0	6	0	0	75	6	15
2019	Financial management	58	35	2	4	0	0	0	94	4	32
2019	Procurement	68	16	16	0	0	0	0	84	0	12
2019	Real property	37	16	24	16	8	0	0	52	24	13
2019	Materiel management	30	40	0	10	20	0	0	70	30	10
2019	Information management	51	40	0	0	5	0	5	95	5	19
2019	Information technology	62	15	7	8	8	0	0	78	15	14
2019	Internal audit	38	33	13	7	6	4	0	74	13	24
2019	Evaluation	48	31	6	7	2	2	2	83	10	39
2019	Data sciences	51	34	9	4	2	0	0	85	6	102
2019	Policy	50	31	9	7	2	1	1	81	10	301
2019	Project management	38	31	16	8	7	0	0	68	15	120
2019	Other services to the public	36	23	26	7	7	0	0	59	15	25
2019	None of the above	38	31	11	10	10	0	0	69	20	133
2018	Health care practitioners	29	38	19	6	9	0	0	67	14	51
2018	Federal regulators	32	54	7	7	0	0	0	85	7	15
2018	Compliance, inspection and enforcement	35	36	15	8	6	0	0	72	13	36
2018	Science and technology	37	34	9	9	10	0	0	72	19	185
2018	Administration and operations	44	32	11	6	6	0	1	77	12	174
2018	Human resources	51	37	6	6	0	0	0	88	6	16
2018	Financial management	59	35	3	3	0	0	0	95	3	29
2018	Real property	46	7	28	0	19	0	0	53	19	11
2018	Information management	51	31	18	0	0	0	0	82	0	12
2018	Information technology	32	22	19	18	9	0	0	54	27	10
2018	Internal audit	44	31	20	5	0	0	0	75	5	16
2018	Evaluation	44	33	8	10	4	0	0	78	14	25
2018	Data sciences	44	28	13	8	5	2	0	74	13	82
2018	Policy	50	33	8	5	4	0	0	83	9	226
2018	Project management	49	27	11	7	7	0	0	76	13	91
2018	Other services to the public	24	33	17	14	12	0	0	57	26	24
2018	None of the above	33	32	9	20	6	0	0	66	25	118
2017	Health care practitioners	40	35	1	15	8	0	0	75	23	55
2017	Federal regulators	29	41	15	0	15	0	0	70	15	20
2017	Compliance, inspection and enforcement	38	40	9	9	3	0	0	78	12	31
2017	Science and technology	41	36	9	8	6	0	0	77	14	222
2017	Administration and operations	41	41	7	7	4	0	0	82	11	196
2017	Financial management	58	15	9	13	6	0	0	72	19	33
2017	Real property	58	21	14	7	0	0	0	79	7	15
2017	Materiel management	43	38	0	0	9	9	0	90	10	10
2017	Information technology	36	33	0	8	23	0	0	69	31	13
2017	Internal audit	41	27	17	6	9	0	0	68	15	16
2017	Evaluation	53	28	9	6	3	0	0	82	9	32
2017	Data sciences	42	38	10	7	2	1	0	81	9	90
2017	Policy	43	37	5	9	5	1	0	80	15	251
2017	Project management	44	34	4	10	8	0	0	78	18	94
2017	Other services to the public	32	40	14	14	0	0	0	72	14	22
2017	None of the above	35	35	9	11	8	2	0	71	19	148
2014	Health care practitioners	29	40	13	11	7	0	0	70	18	110
2014	Federal regulators	39	30	16	4	11	0	0	69	15	28
2014	Compliance, inspection and enforcement	38	29	19	11	4	0	0	67	15	28
2014	Communications or public affairs	59	17	17	7	0	0	0	76	7	12
2014	Science and technology	31	40	13	10	5	0	0	72	15	309
2014	Administration and operations	37	32	14	10	6	1	0	70	16	322
2014	Human resources	23	30	16	15	15	0	0	53	31	13
2014	Financial management	33	33	21	7	4	2	0	68	11	46
2014	Procurement	40	40	6	14	0	0	0	80	14	15
2014	Real property	48	30	9	8	5	0	0	78	13	23
2014	Materiel management	13	59	21	0	7	0	0	72	7	15
2014	Information management	45	27	3	7	14	3	0	75	21	29
2014	Information technology	13	33	18	27	9	0	0	46	36	22
2014	Internal audit	11	39	16	17	17	0	0	49	34	18
2014	Evaluation	32	48	6	4	10	0	0	80	14	50
2014	Other services to the public	35	48	8	6	3	0	0	83	9	74
2014	None of the above	37	36	11	11	5	0	0	73	16	350

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	19	48	15	7	9	0	2	68	16	68
2020	Federal regulators	42	33	12	6	5	0	3	77	11	21
2020	Compliance, inspection and enforcement	37	45	14	5	0	0	0	82	5	45
2020	Communications or public affairs	29	35	28	7	0	0	0	65	7	14
2020	Science and technology	34	45	9	8	4	0	0	79	12	187
2020	Administration and operations	34	40	12	10	4	0	0	74	14	190
2020	Human resources	29	25	20	20	5	0	0	54	25	20
2020	Financial management	31	44	8	12	3	0	3	77	15	36
2020	Procurement	29	31	14	19	7	0	0	59	26	23
2020	Real property	28	25	26	11	0	0	11	59	12	10
2020	Information management	34	45	10	5	5	0	0	79	10	16
2020	Information technology	41	46	7	0	7	0	0	86	7	12
2020	Internal audit	51	28	9	9	4	0	0	79	13	22
2020	Evaluation	51	18	9	18	3	0	0	69	21	32
2020	Data sciences	40	44	4	9	1	0	1	85	10	133
2020	Policy	25	39	16	13	5	0	1	65	18	315
2020	Project management	28	34	15	17	2	0	3	64	20	123
2020	Other services to the public	33	48	17	2	0	0	0	81	2	26
2020	None of the above	27	41	12	12	5	1	3	70	18	121
2019	Client contact centre	39	44	9	0	0	0	9	91	0	11
2019	Health care practitioners	37	29	12	13	8	0	1	67	21	71
2019	Federal regulators	23	47	5	5	20	0	0	70	25	22
2019	Compliance, inspection and enforcement	38	27	13	11	7	0	3	68	18	30
2019	Science and technology	42	38	8	10	3	0	0	80	12	219
2019	Administration and operations	38	39	10	7	5	0	0	78	12	218
2019	Human resources	37	33	20	10	0	0	0	70	10	14
2019	Financial management	38	43	8	11	0	0	0	81	11	32
2019	Procurement	30	36	9	15	9	0	0	66	24	13
2019	Real property	45	24	0	24	8	0	0	68	32	13
2019	Materiel management	50	30	20	0	0	0	0	80	0	10
2019	Information management	45	27	20	0	8	0	0	72	8	18
2019	Information technology	32	53	0	15	0	0	0	85	15	14
2019	Internal audit	69	11	15	6	0	0	0	80	6	24
2019	Evaluation	41	38	2	14	2	0	2	81	16	39
2019	Data sciences	29	45	15	9	1	0	1	75	10	101
2019	Policy	32	45	8	13	1	0	0	78	14	298
2019	Project management	25	38	12	17	8	0	0	63	25	120
2019	Other services to the public	22	46	14	7	11	0	0	67	18	25
2019	None of the above	27	41	16	10	4	0	1	69	15	132
2018	Health care practitioners	20	48	11	18	4	0	0	67	22	51
2018	Federal regulators	19	34	7	34	6	0	0	53	40	15
2018	Compliance, inspection and enforcement	34	33	7	8	15	0	3	69	24	37
2018	Science and technology	31	45	4	16	3	0	1	77	20	186
2018	Administration and operations	30	41	12	14	3	0	1	71	17	175
2018	Human resources	36	30	6	19	0	0	9	72	21	16
2018	Financial management	45	29	16	8	3	0	0	73	11	29
2018	Real property	25	37	9	19	9	0	0	62	28	11
2018	Information management	23	41	0	26	0	0	10	71	29	12
2018	Information technology	43	22	19	7	9	0	0	65	16	10
2018	Internal audit	25	61	0	14	0	0	0	86	14	16
2018	Evaluation	34	45	4	14	4	0	0	79	18	28
2018	Data sciences	35	36	12	12	4	0	0	72	16	83
2018	Policy	24	47	11	12	4	0	1	72	17	228
2018	Project management	27	44	13	14	3	0	0	70	17	91
2018	Other services to the public	23	46	16	7	7	0	0	69	15	24
2018	None of the above	27	36	12	18	6	0	1	63	25	124
2017	Health care practitioners	22	38	17	12	12	0	0	60	23	55
2017	Federal regulators	20	50	20	9	0	0	0	70	9	20
2017	Compliance, inspection and enforcement	24	44	17	7	9	0	0	68	15	30
2017	Science and technology	37	41	8	11	3	0	0	77	15	223
2017	Administration and operations	40	36	8	10	5	1	0	76	15	196
2017	Financial management	29	50	12	6	3	0	0	79	9	33
2017	Real property	45	41	0	0	14	0	0	86	14	15
2017	Materiel management	43	47	0	9	0	0	0	91	9	10
2017	Information technology	36	25	0	17	23	0	0	61	39	13
2017	Internal audit	47	42	6	0	0	0	5	94	0	16
2017	Evaluation	41	28	19	9	0	3	0	71	10	32
2017	Data sciences	27	42	8	18	5	0	0	69	23	90
2017	Policy	28	40	10	16	5	0	0	68	22	252
2017	Project management	30	41	9	12	7	0	0	71	19	93
2017	Other services to the public	20	47	15	13	5	0	0	67	18	22
2017	None of the above	35	40	11	9	4	0	0	75	14	148
2014	Health care practitioners	19	45	11	19	6	0	0	64	25	110
2014	Federal regulators	24	46	16	10	4	0	0	70	14	28
2014	Compliance, inspection and enforcement	35	39	4	10	12	0	0	74	22	28
2014	Communications or public affairs	17	24	17	42	0	0	0	41	42	12
2014	Science and technology	35	42	9	9	4	0	1	78	13	308
2014	Administration and operations	28	40	13	13	5	0	1	68	18	321
2014	Human resources	38	22	16	0	23	0	0	61	23	13
2014	Financial management	33	36	9	13	6	0	2	71	20	45
2014	Procurement	20	67	7	0	6	0	0	87	6	15
2014	Real property	48	39	4	4	5	0	0	86	9	23
2014	Materiel management	46	39	8	7	0	0	0	85	7	15
2014	Information management	38	34	14	14	0	0	0	72	14	29
2014	Information technology	33	49	4	9	5	0	0	82	14	22
2014	Internal audit	10	44	21	13	12	0	0	55	24	18
2014	Evaluation	24	50	12	4	8	0	2	76	12	50
2014	Other services to the public	28	45	11	15	1	0	0	74	16	74
2014	None of the above	24	37	13	19	6	0	0	61	26	348

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	49	27	14	4	3	2	2	78	7	68
2020	Federal regulators	55	21	6	5	6	3	5	82	11	21
2020	Compliance, inspection and enforcement	46	21	13	8	4	2	5	73	13	44
2020	Communications or public affairs	44	21	14	14	7	0	0	65	21	14
2020	Science and technology	44	24	13	7	7	3	1	71	15	186
2020	Administration and operations	51	19	15	4	9	0	2	72	13	193
2020	Human resources	49	15	15	5	0	10	5	76	6	20
2020	Financial management	59	27	3	3	3	3	3	91	6	36
2020	Procurement	47	30	0	12	7	0	4	80	20	23
2020	Real property	35	11	0	0	43	0	11	51	49	10
2020	Information management	48	31	11	0	10	0	0	79	10	16
2020	Information technology	48	44	0	0	0	8	0	100	0	12
2020	Internal audit	48	13	26	0	9	0	4	64	9	22
2020	Evaluation	54	25	12	0	9	0	0	79	9	32
2020	Data sciences	57	29	5	1	5	2	1	88	7	135
2020	Policy	51	25	11	5	5	3	1	79	10	314
2020	Project management	52	21	13	8	3	2	1	75	12	122
2020	Other services to the public	52	25	15	0	2	5	0	82	2	26
2020	None of the above	52	21	9	5	6	3	3	79	11	123

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	22	33	14	11	14	5	2	59	26	69
2020	Federal regulators	21	36	9	22	3	8	0	62	28	21
2020	Compliance, inspection and enforcement	17	38	26	5	8	4	3	59	14	45
2020	Communications or public affairs	15	22	14	49	0	0	0	37	49	14
2020	Science and technology	20	28	19	20	12	2	0	49	32	187
2020	Administration and operations	32	35	9	14	7	2	0	69	22	193
2020	Human resources	49	15	15	10	0	10	0	71	11	20
2020	Financial management	39	36	8	9	6	3	0	77	14	36
2020	Procurement	32	52	0	8	4	0	4	87	13	23
2020	Real property	32	14	0	11	11	22	11	68	32	10
2020	Information management	24	45	16	5	5	5	0	73	11	16
2020	Information technology	8	74	18	0	0	0	0	82	0	12
2020	Internal audit	36	33	13	0	9	9	0	76	10	22
2020	Evaluation	29	37	12	6	15	0	0	66	21	32
2020	Data sciences	24	44	12	12	6	2	1	69	19	135
2020	Policy	17	39	14	16	10	4	0	58	27	314
2020	Project management	22	35	12	16	9	6	1	61	27	123
2020	Other services to the public	50	18	17	15	0	0	0	68	15	26
2020	None of the above	26	27	16	20	9	2	1	54	30	121
2019	Client contact centre	48	26	9	9	9	0	0	74	17	11
2019	Health care practitioners	20	33	9	20	15	1	1	54	36	71
2019	Federal regulators	12	32	21	17	18	0	0	44	35	22
2019	Compliance, inspection and enforcement	26	24	31	10	10	0	0	49	19	30
2019	Science and technology	19	27	20	21	12	2	0	47	33	218
2019	Administration and operations	28	30	15	14	11	1	0	59	26	216
2019	Human resources	22	31	25	6	10	6	0	57	17	15
2019	Financial management	32	51	4	6	4	2	0	86	10	32
2019	Procurement	16	74	0	10	0	0	0	90	10	12
2019	Real property	24	29	16	0	32	0	0	52	32	13
2019	Materiel management	30	10	20	20	20	0	0	40	40	10
2019	Information management	20	38	21	5	5	12	0	66	10	19
2019	Information technology	40	38	0	0	22	0	0	78	22	14
2019	Internal audit	36	34	13	4	9	4	0	73	13	24
2019	Evaluation	23	41	2	23	5	0	6	68	30	39
2019	Data sciences	27	32	11	14	13	4	0	61	28	102
2019	Policy	27	34	12	14	11	2	0	62	25	300
2019	Project management	18	32	18	18	14	0	0	50	32	121
2019	Other services to the public	32	26	11	7	21	3	0	60	29	25
2019	None of the above	16	30	14	23	14	3	0	47	38	132
2018	Health care practitioners	12	20	18	15	29	4	2	34	47	51
2018	Federal regulators	13	14	33	20	15	6	0	29	37	15
2018	Compliance, inspection and enforcement	8	44	8	20	20	0	0	51	40	36
2018	Science and technology	15	26	23	19	16	2	0	41	36	185
2018	Administration and operations	20	32	15	19	9	4	0	54	30	174
2018	Human resources	30	40	12	12	0	6	0	74	13	16
2018	Financial management	25	62	7	4	3	0	0	87	7	29
2018	Real property	16	37	19	9	19	0	0	53	28	11
2018	Information management	23	33	19	5	0	20	0	70	6	12
2018	Information technology	22	32	11	18	9	8	0	59	30	10
2018	Internal audit	24	33	21	17	5	0	0	57	22	16
2018	Evaluation	14	45	14	14	6	7	0	63	21	28
2018	Data sciences	24	32	15	16	11	1	1	57	27	82
2018	Policy	17	34	15	18	12	3	0	53	31	228
2018	Project management	19	29	16	20	15	0	1	49	35	92
2018	Other services to the public	17	22	17	19	25	0	0	39	44	24
2018	None of the above	18	30	15	16	19	1	0	49	36	122
2017	Health care practitioners	21	20	15	28	14	2	0	42	43	55
2017	Federal regulators	20	44	20	10	6	0	0	64	16	20
2017	Compliance, inspection and enforcement	17	17	31	19	13	3	0	35	33	31
2017	Science and technology	18	28	17	20	15	1	0	47	36	223
2017	Administration and operations	29	34	14	14	9	1	0	64	23	196
2017	Financial management	20	37	9	24	6	3	0	59	31	33
2017	Real property	26	46	7	0	21	0	0	72	21	15
2017	Materiel management	21	0	28	32	9	9	0	23	46	10
2017	Information technology	52	8	8	17	15	0	0	61	31	13
2017	Internal audit	38	34	11	6	6	0	5	76	12	16
2017	Evaluation	19	50	9	15	3	3	0	71	19	32
2017	Data sciences	24	26	13	19	16	2	0	51	36	90
2017	Policy	17	34	14	23	11	2	0	52	34	252
2017	Project management	24	34	8	18	14	2	0	59	33	93
2017	Other services to the public	24	33	12	18	13	0	0	57	31	22
2017	None of the above	19	31	20	14	13	4	0	52	28	148
2014	Health care practitioners	21	30	16	18	14	1	0	52	32	110
2014	Federal regulators	28	38	18	12	0	4	0	69	12	28
2014	Compliance, inspection and enforcement	24	48	13	7	8	0	0	72	15	28
2014	Communications or public affairs	8	32	9	19	26	0	7	43	48	12
2014	Science and technology	20	31	19	17	11	1	1	52	29	309
2014	Administration and operations	23	33	17	14	10	3	1	58	25	322
2014	Human resources	15	38	23	0	15	0	8	58	17	13
2014	Financial management	24	42	17	8	7	2	0	68	15	46
2014	Procurement	6	54	21	6	6	7	0	65	13	15
2014	Real property	39	35	9	12	5	0	0	74	17	23
2014	Materiel management	20	20	21	26	7	7	0	42	35	15
2014	Information management	31	38	18	3	7	3	0	71	10	29
2014	Information technology	24	41	22	5	8	0	0	65	13	22
2014	Internal audit	5	33	16	24	16	0	6	40	42	18
2014	Evaluation	18	32	12	20	14	4	0	52	35	50
2014	Other services to the public	24	38	18	10	8	3	0	63	18	74
2014	None of the above	16	26	20	22	14	2	0	43	36	350

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	13	32	13	14	18	5	5	50	35	69
2020	Federal regulators	14	46	6	5	26	3	0	62	31	21
2020	Compliance, inspection and enforcement	17	27	25	13	13	2	3	47	27	45
2020	Communications or public affairs	22	21	14	22	21	0	0	43	43	14
2020	Science and technology	15	22	12	22	24	3	3	39	48	186
2020	Administration and operations	28	31	11	13	14	3	1	61	27	194
2020	Human resources	41	15	10	15	5	5	8	65	24	20
2020	Financial management	42	25	14	11	5	3	0	69	17	36
2020	Procurement	17	42	27	7	4	0	4	61	11	23
2020	Real property	17	4	7	39	32	0	0	21	72	10
2020	Information management	5	37	16	26	10	5	0	45	39	16
2020	Information technology	15	23	26	19	0	8	8	46	23	12
2020	Internal audit	41	16	17	4	17	0	4	59	23	22
2020	Evaluation	15	28	12	6	26	6	6	49	37	32
2020	Data sciences	24	34	14	14	9	5	1	62	24	135
2020	Policy	23	33	12	18	10	4	0	59	29	315
2020	Project management	18	32	18	10	16	3	2	53	28	123
2020	Other services to the public	39	15	12	22	3	8	0	59	28	26
2020	None of the above	18	27	13	18	19	2	4	48	39	122
2019	Client contact centre	26	18	9	9	17	22	0	56	33	11
2019	Health care practitioners	14	18	16	20	29	0	3	33	50	71
2019	Federal regulators	14	14	23	14	36	0	0	28	49	22
2019	Compliance, inspection and enforcement	13	19	20	20	17	4	7	36	41	30
2019	Science and technology	13	23	17	18	24	4	2	38	45	218
2019	Administration and operations	19	26	19	14	20	2	1	46	35	217
2019	Human resources	32	37	12	6	12	0	0	69	19	15
2019	Financial management	32	26	16	15	10	0	0	59	25	32
2019	Procurement	13	71	0	6	10	0	0	84	16	12
2019	Real property	8	20	32	8	32	0	0	28	40	13
2019	Materiel management	20	10	20	10	30	0	10	34	44	10
2019	Information management	15	19	29	14	5	12	7	42	23	19
2019	Information technology	8	63	0	8	22	0	0	71	29	14
2019	Internal audit	36	16	9	17	15	4	4	56	34	24
2019	Evaluation	24	30	7	10	19	2	6	60	32	39
2019	Data sciences	23	21	15	15	19	5	1	47	37	102
2019	Policy	26	26	13	13	17	2	2	55	31	300
2019	Project management	15	25	18	17	20	4	1	42	39	121
2019	Other services to the public	21	11	15	21	30	3	0	33	52	24
2019	None of the above	20	22	10	17	28	1	1	43	47	132
2018	Health care practitioners	11	7	9	23	35	10	4	21	68	50
2018	Federal regulators	6	19	38	15	22	0	0	25	37	15
2018	Compliance, inspection and enforcement	10	30	3	22	30	0	5	42	55	37
2018	Science and technology	12	14	15	21	33	3	2	27	57	185
2018	Administration and operations	16	29	13	20	18	3	1	47	40	173
2018	Human resources	43	24	12	0	6	0	15	79	7	16
2018	Financial management	32	19	19	15	11	4	0	53	27	29
2018	Real property	9	19	28	9	35	0	0	28	44	11
2018	Information management	8	17	26	24	15	0	10	28	43	12
2018	Information technology	11	22	0	30	38	0	0	32	68	10
2018	Internal audit	16	22	6	26	22	0	7	41	52	16
2018	Evaluation	15	37	23	11	10	4	0	54	21	27
2018	Data sciences	23	25	15	20	15	1	1	49	36	82
2018	Policy	19	20	15	22	19	3	1	41	44	226
2018	Project management	17	18	15	23	23	3	1	37	48	92
2018	Other services to the public	4	12	27	15	42	0	0	16	57	24
2018	None of the above	15	24	14	15	30	1	1	39	46	121
2017	Health care practitioners	16	18	9	12	43	0	2	34	56	55
2017	Federal regulators	15	44	19	11	11	0	0	59	22	20
2017	Compliance, inspection and enforcement	10	15	29	12	26	3	3	27	42	31
2017	Science and technology	15	18	11	22	30	2	2	35	54	223
2017	Administration and operations	19	25	14	19	22	0	1	44	41	192
2017	Financial management	14	25	21	18	21	0	0	39	39	33
2017	Real property	19	41	14	7	20	0	0	59	27	15
2017	Materiel management	21	0	19	28	22	9	0	23	56	10
2017	Information technology	27	22	18	9	24	0	0	49	33	12
2017	Internal audit	27	16	6	30	17	0	5	45	49	16
2017	Evaluation	9	32	22	15	9	9	3	47	28	32
2017	Data sciences	14	29	11	21	20	2	4	45	43	90
2017	Policy	17	25	11	24	19	2	2	44	45	252
2017	Project management	15	20	16	26	21	1	1	36	48	93
2017	Other services to the public	17	4	17	33	29	0	0	20	62	22
2017	None of the above	10	16	14	25	29	4	2	28	57	147
2014	Health care practitioners	14	21	9	27	22	5	3	38	53	110
2014	Federal regulators	26	18	10	21	19	3	3	47	42	28
2014	Compliance, inspection and enforcement	28	22	14	14	11	0	11	56	28	28
2014	Communications or public affairs	8	0	0	50	26	9	7	9	91	12
2014	Science and technology	12	18	15	23	26	3	2	32	52	309
2014	Administration and operations	13	23	15	19	26	3	1	38	47	322
2014	Human resources	22	15	8	8	31	8	8	45	46	13
2014	Financial management	20	24	15	19	19	2	0	45	39	46
2014	Procurement	0	32	35	20	13	0	0	32	33	15
2014	Real property	44	13	4	24	14	0	0	57	38	23
2014	Materiel management	7	33	28	7	26	0	0	39	33	15
2014	Information management	14	18	7	30	28	3	0	33	60	29
2014	Information technology	5	27	19	31	9	5	5	35	44	22
2014	Internal audit	17	28	11	22	22	0	0	45	44	18
2014	Evaluation	14	28	8	20	28	0	2	43	49	50
2014	Other services to the public	6	15	16	33	23	4	3	23	60	74
2014	None of the above	12	20	15	26	23	2	2	33	51	350

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	36	24	15	10	12	0	3	61	23	69
2020	Federal regulators	40	18	12	6	21	0	3	60	28	21
2020	Compliance, inspection and enforcement	40	15	19	7	14	0	5	58	22	45
2020	Communications or public affairs	36	14	14	16	7	0	14	58	26	14
2020	Science and technology	48	27	12	7	5	0	1	76	12	187
2020	Administration and operations	47	28	13	6	4	0	2	77	10	194
2020	Human resources	38	20	21	21	0	0	0	59	21	20
2020	Financial management	39	22	19	14	6	0	0	61	20	36
2020	Procurement	43	15	27	8	3	0	4	60	12	23
2020	Real property	61	32	0	7	0	0	0	93	7	10
2020	Information management	21	53	10	16	0	0	0	74	16	16
2020	Information technology	35	36	22	0	0	8	0	76	0	12
2020	Internal audit	60	27	9	0	4	0	0	87	4	22
2020	Evaluation	37	25	17	12	3	0	6	66	16	32
2020	Data sciences	41	26	15	8	5	1	4	70	14	135
2020	Policy	34	27	13	10	13	1	2	62	24	316
2020	Project management	36	23	19	10	10	0	2	60	20	123
2020	Other services to the public	50	31	7	0	6	3	3	86	7	26
2020	None of the above	40	23	25	6	5	0	1	64	11	123
2019	Client contact centre	91	0	0	0	9	0	0	91	9	11
2019	Health care practitioners	53	23	12	5	4	2	0	78	10	71
2019	Federal regulators	40	36	11	8	5	0	0	76	14	22
2019	Compliance, inspection and enforcement	38	33	19	0	0	0	10	78	0	30
2019	Science and technology	56	21	13	5	3	1	2	78	8	219
2019	Administration and operations	45	27	15	7	1	1	4	76	9	217
2019	Human resources	50	25	19	0	6	0	0	75	6	15
2019	Financial management	59	23	6	4	2	0	6	87	7	32
2019	Procurement	35	35	29	0	0	0	0	71	0	12
2019	Real property	61	24	16	0	0	0	0	84	0	13
2019	Materiel management	50	30	0	0	10	0	10	89	11	10
2019	Information management	44	14	16	5	5	0	17	69	11	19
2019	Information technology	35	40	25	0	0	0	0	75	0	13
2019	Internal audit	40	25	16	11	0	0	8	70	12	24
2019	Evaluation	42	25	12	5	5	0	12	75	11	39
2019	Data sciences	48	28	14	6	2	0	3	78	8	101
2019	Policy	45	25	16	6	4	2	2	73	11	299
2019	Project management	36	28	18	5	7	2	3	68	13	121
2019	Other services to the public	43	34	17	4	0	3	0	79	4	25
2019	None of the above	47	24	14	8	3	0	5	74	11	133

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	25	29	24	10	6	2	4	57	17	69
2020	Federal regulators	44	32	9	0	12	0	3	79	12	21
2020	Compliance, inspection and enforcement	36	31	11	9	8	0	5	71	18	45
2020	Communications or public affairs	36	21	21	7	0	0	14	67	8	14
2020	Science and technology	39	30	21	4	4	1	2	70	8	186
2020	Administration and operations	50	22	13	9	3	0	2	74	12	192
2020	Human resources	49	21	15	5	10	0	0	69	15	20
2020	Financial management	41	22	31	3	0	3	0	65	3	36
2020	Procurement	35	34	27	0	0	0	4	72	0	23
2020	Real property	57	15	7	11	0	11	0	80	12	10
2020	Information management	48	21	26	0	5	0	0	69	5	16
2020	Information technology	78	15	7	0	0	0	0	93	0	12
2020	Internal audit	33	36	13	4	13	0	0	70	17	22
2020	Evaluation	48	21	12	9	6	0	3	72	16	32
2020	Data sciences	36	34	17	5	4	1	3	74	9	135
2020	Policy	36	27	20	11	4	1	2	64	15	316
2020	Project management	43	23	19	5	6	2	3	69	11	122
2020	Other services to the public	58	31	4	0	4	4	0	92	4	24
2020	None of the above	39	29	17	10	5	0	1	68	14	122
2019	Client contact centre	65	18	0	0	9	0	9	91	9	11
2019	Health care practitioners	37	22	19	11	3	3	4	64	15	69
2019	Federal regulators	51	19	25	0	6	0	0	70	6	22
2019	Compliance, inspection and enforcement	39	27	3	17	7	0	7	71	26	30
2019	Science and technology	44	25	18	8	3	0	2	71	11	219
2019	Administration and operations	49	26	12	5	5	2	2	78	10	215
2019	Human resources	59	12	12	6	0	0	10	79	7	15
2019	Financial management	59	31	6	4	0	0	0	90	4	32
2019	Procurement	55	19	16	0	0	10	0	82	0	12
2019	Real property	37	24	0	8	32	0	0	60	40	13
2019	Materiel management	50	40	0	10	0	0	0	90	10	10
2019	Information management	43	33	0	12	5	0	7	82	18	19
2019	Information technology	43	49	8	0	0	0	0	92	0	13
2019	Internal audit	66	15	11	4	0	0	4	84	4	23
2019	Evaluation	48	25	10	2	2	0	12	84	5	39
2019	Data sciences	43	26	17	6	1	2	4	74	8	102
2019	Policy	50	27	14	6	1	1	1	78	8	299
2019	Project management	41	22	19	7	6	2	2	66	14	121
2019	Other services to the public	51	25	7	11	4	3	0	78	15	25
2019	None of the above	44	24	17	9	4	0	3	70	13	133

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	74	16	3	0	1	1	5	96	1	69
2020	Federal regulators	75	3	0	6	6	3	7	88	12	21
2020	Compliance, inspection and enforcement	79	11	2	2	0	1	5	96	2	45
2020	Communications or public affairs	58	7	14	0	0	7	14	82	0	14
2020	Science and technology	78	9	5	2	3	1	3	90	5	186
2020	Administration and operations	76	7	6	2	2	3	3	88	5	192
2020	Human resources	59	21	20	0	0	0	0	80	0	20
2020	Financial management	80	6	0	0	0	14	0	100	0	36
2020	Procurement	92	0	4	0	0	0	4	96	0	23
2020	Real property	71	18	0	0	0	11	0	100	0	10
2020	Information management	80	5	5	0	0	5	5	94	0	16
2020	Information technology	92	0	0	0	0	8	0	100	0	12
2020	Internal audit	65	4	9	4	9	9	0	76	14	22
2020	Evaluation	66	18	0	0	9	0	6	90	10	32
2020	Data sciences	77	12	2	3	1	4	1	94	4	135
2020	Policy	76	12	3	2	2	4	2	93	4	314
2020	Project management	71	11	7	4	2	3	2	86	7	123
2020	Other services to the public	79	9	7	2	0	4	0	91	2	25
2020	None of the above	73	7	5	3	1	7	3	89	5	122
2019	Client contact centre	91	9	0	0	0	0	0	100	0	11
2019	Health care practitioners	73	9	7	0	1	4	5	90	2	71
2019	Federal regulators	84	6	5	6	0	0	0	89	6	22
2019	Compliance, inspection and enforcement	63	6	4	0	0	21	7	95	0	30
2019	Science and technology	75	12	4	3	2	3	1	91	5	218
2019	Administration and operations	76	6	5	3	4	3	4	87	7	216
2019	Human resources	80	7	0	13	0	0	0	87	13	14
2019	Financial management	90	0	4	0	0	6	0	96	0	32
2019	Procurement	90	10	0	0	0	0	0	100	0	12
2019	Real property	84	0	0	0	8	8	0	91	9	13
2019	Materiel management	70	10	0	10	10	0	0	80	20	10
2019	Information management	81	5	7	0	0	0	7	92	0	19
2019	Information technology	71	22	0	8	0	0	0	92	8	13
2019	Internal audit	62	11	0	4	0	11	12	95	5	23
2019	Evaluation	71	15	5	0	0	0	9	95	0	39
2019	Data sciences	79	7	5	2	1	4	3	92	3	101
2019	Policy	82	8	3	1	2	3	2	94	3	299
2019	Project management	65	14	5	3	4	4	5	86	8	121
2019	Other services to the public	60	24	4	4	0	10	0	92	4	25
2019	None of the above	73	9	4	2	4	5	3	89	7	133

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	77	7	7	1	2	1	6	90	3	69
2020	Federal regulators	69	11	11	0	0	0	9	88	0	21
2020	Compliance, inspection and enforcement	68	15	4	2	0	5	5	93	3	45
2020	Communications or public affairs	49	8	7	7	7	7	14	73	18	14
2020	Science and technology	77	9	2	1	1	1	8	95	2	187
2020	Administration and operations	66	17	4	5	1	0	6	89	6	192
2020	Human resources	69	10	15	0	0	0	5	84	0	20
2020	Financial management	80	5	0	0	0	9	6	100	0	36
2020	Procurement	76	12	0	8	0	0	4	91	9	23
2020	Information management	80	10	0	0	0	0	10	100	0	16
2020	Information technology	92	0	0	0	0	8	0	100	0	12
2020	Internal audit	87	4	0	0	0	0	9	100	0	22
2020	Evaluation	63	18	3	6	0	0	9	90	7	32
2020	Data sciences	77	10	3	2	1	2	5	94	3	135
2020	Policy	72	13	4	0	3	2	7	92	3	315
2020	Project management	72	12	5	3	2	1	6	90	5	123
2020	Other services to the public	82	3	0	3	2	2	7	94	6	25
2020	None of the above	73	6	7	4	0	1	10	89	4	123
2019	Client contact centre	91	0	0	0	9	0	0	91	9	11
2019	Health care practitioners	78	4	1	1	1	2	12	95	3	71
2019	Federal regulators	86	9	0	0	0	0	5	100	0	22
2019	Compliance, inspection and enforcement	72	7	0	0	0	4	17	100	0	30
2019	Science and technology	83	7	4	1	0	2	3	94	2	216
2019	Administration and operations	76	6	6	2	2	2	5	89	5	217
2019	Human resources	75	12	6	0	6	0	0	88	6	15
2019	Financial management	81	6	8	0	0	0	5	92	0	32
2019	Procurement	81	10	0	0	0	0	10	100	0	12
2019	Real property	84	0	0	8	0	8	0	91	9	13
2019	Materiel management	90	0	0	0	10	0	0	90	10	10
2019	Information management	76	5	7	0	5	0	7	87	5	19
2019	Information technology	76	16	0	8	0	0	0	92	8	13
2019	Internal audit	72	11	0	0	0	6	11	100	0	24
2019	Evaluation	76	10	2	0	2	0	9	95	3	38
2019	Data sciences	80	5	0	2	1	4	8	97	3	101
2019	Policy	84	5	1	2	1	2	6	96	3	298
2019	Project management	73	7	5	1	2	1	12	91	3	120
2019	Other services to the public	76	11	0	0	7	3	4	92	8	25
2019	None of the above	72	5	4	1	1	1	15	92	3	131

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	27	46	13	6	6	2	0	75	13	69
2020	Federal regulators	36	45	6	3	6	5	0	85	9	21
2020	Compliance, inspection and enforcement	43	33	10	11	2	0	0	76	14	44
2020	Communications or public affairs	47	30	7	15	0	0	0	77	15	13
2020	Science and technology	33	41	12	10	5	0	0	74	14	187
2020	Administration and operations	35	31	14	14	7	0	0	66	20	194
2020	Human resources	49	31	10	5	5	0	0	79	10	20
2020	Financial management	37	45	3	6	8	0	0	82	14	35
2020	Procurement	47	30	0	15	7	0	0	78	22	23
2020	Real property	11	42	15	0	32	0	0	53	32	10
2020	Information management	40	40	15	5	0	0	0	80	5	16
2020	Information technology	43	35	9	13	0	0	0	78	13	11
2020	Internal audit	26	57	9	8	0	0	0	83	8	22
2020	Evaluation	39	31	12	6	12	0	0	69	18	32
2020	Data sciences	45	39	8	6	1	0	0	84	8	134
2020	Policy	32	44	11	9	5	0	0	76	14	314
2020	Project management	36	35	12	13	4	0	0	71	17	120
2020	Other services to the public	41	38	3	12	5	0	0	79	18	26
2020	None of the above	30	44	11	8	5	0	1	75	14	121
2019	Client contact centre	48	35	9	0	9	0	0	83	9	11
2019	Health care practitioners	26	42	13	9	9	0	0	68	18	71
2019	Federal regulators	23	33	16	18	11	0	0	56	29	22
2019	Compliance, inspection and enforcement	29	33	28	2	7	0	0	62	10	30
2019	Science and technology	34	40	13	8	5	0	1	74	13	216
2019	Administration and operations	35	33	14	11	6	0	0	69	17	217
2019	Human resources	47	25	19	0	10	0	0	72	10	15
2019	Financial management	48	35	8	6	3	0	0	83	9	31
2019	Procurement	45	49	6	0	0	0	0	94	0	13
2019	Real property	16	39	29	16	0	0	0	55	16	13
2019	Materiel management	30	40	10	10	10	0	0	70	20	10
2019	Information management	25	64	0	5	0	0	7	95	5	19
2019	Information technology	40	38	7	7	8	0	0	78	15	14
2019	Internal audit	26	64	7	0	4	0	0	89	4	24
2019	Evaluation	23	37	14	16	7	2	0	61	24	38
2019	Data sciences	37	39	12	7	4	0	1	76	12	102
2019	Policy	36	42	8	9	5	0	0	78	14	299
2019	Project management	19	43	10	21	7	0	0	62	28	121
2019	Other services to the public	24	31	20	7	18	0	0	55	25	25
2019	None of the above	27	43	10	16	4	0	0	70	20	131
2018	Health care practitioners	19	47	14	10	10	0	0	66	20	51
2018	Federal regulators	26	33	28	13	0	0	0	59	13	15
2018	Compliance, inspection and enforcement	26	30	19	13	11	0	0	56	25	37
2018	Science and technology	27	42	8	14	8	1	0	70	22	184
2018	Administration and operations	28	36	11	19	6	0	1	64	25	173
2018	Human resources	58	30	6	6	0	0	0	88	6	16
2018	Financial management	47	39	8	4	3	0	0	86	7	29
2018	Real property	38	35	28	0	0	0	0	72	0	11
2018	Information management	24	33	18	5	0	10	10	71	6	12
2018	Information technology	43	37	0	11	9	0	0	80	20	10
2018	Internal audit	37	40	14	8	0	0	0	78	8	16
2018	Evaluation	26	36	18	14	6	0	0	62	20	28
2018	Data sciences	37	39	11	9	4	0	0	76	13	82
2018	Policy	34	43	7	11	5	0	0	77	16	229
2018	Project management	28	35	10	23	3	0	0	63	26	92
2018	Other services to the public	16	22	25	11	26	0	0	37	37	24
2018	None of the above	27	31	17	14	12	0	0	57	26	121
2017	Health care practitioners	27	47	8	9	10	0	0	74	18	55
2017	Federal regulators	37	32	17	9	6	0	0	69	15	20
2017	Compliance, inspection and enforcement	17	49	18	13	3	0	0	66	16	31
2017	Science and technology	31	43	7	12	6	0	0	75	18	222
2017	Administration and operations	31	34	14	13	7	0	1	65	20	195
2017	Financial management	34	44	13	10	0	0	0	78	10	32
2017	Real property	46	33	7	7	7	0	0	79	14	15
2017	Materiel management	30	51	9	0	9	0	0	81	9	10
2017	Information technology	52	17	0	17	15	0	0	69	31	13
2017	Internal audit	48	30	11	6	6	0	0	78	11	16
2017	Evaluation	44	41	6	9	0	0	0	85	9	32
2017	Data sciences	32	43	8	13	4	0	0	75	17	90
2017	Policy	35	38	8	15	4	0	0	73	19	252
2017	Project management	24	36	12	17	9	1	0	61	27	94
2017	Other services to the public	12	63	13	8	4	0	0	75	12	22
2017	None of the above	27	39	12	13	9	1	0	67	22	148
2014	Health care practitioners	20	40	11	18	11	0	0	61	29	110
2014	Federal regulators	21	39	22	10	7	0	0	61	17	28
2014	Compliance, inspection and enforcement	31	50	4	8	8	0	0	81	15	28
2014	Communications or public affairs	8	39	0	34	19	0	0	47	53	12
2014	Science and technology	25	44	11	14	5	0	0	70	19	309
2014	Administration and operations	21	43	13	12	10	0	0	65	22	322
2014	Human resources	29	40	8	15	8	0	0	69	23	13
2014	Financial management	27	51	7	12	4	0	0	77	16	46
2014	Procurement	13	61	7	19	0	0	0	74	19	15
2014	Real property	35	48	8	4	5	0	0	82	9	23
2014	Materiel management	13	59	15	7	7	0	0	72	13	15
2014	Information management	32	30	4	21	10	3	0	64	32	29
2014	Information technology	24	44	13	14	5	0	0	68	19	22
2014	Internal audit	11	38	28	17	5	0	0	49	23	18
2014	Evaluation	22	26	10	24	18	0	0	48	42	50
2014	Other services to the public	20	44	13	17	5	0	0	64	23	74
2014	None of the above	26	39	9	19	6	0	0	65	26	349

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	26	45	12	5	8	2	2	73	14	69
2020	Federal regulators	57	27	6	0	6	0	5	88	6	21
2020	Compliance, inspection and enforcement	51	28	11	6	4	0	0	79	11	45
2020	Communications or public affairs	36	21	35	0	7	0	0	58	7	14
2020	Science and technology	38	36	14	9	4	0	0	73	13	187
2020	Administration and operations	35	36	12	9	7	0	0	71	17	194
2020	Human resources	39	41	15	5	0	0	0	79	5	20
2020	Financial management	37	41	17	3	3	0	0	78	6	36
2020	Procurement	48	30	8	7	7	0	0	78	14	23
2020	Real property	11	46	11	11	22	0	0	57	32	10
2020	Information management	53	36	5	0	5	0	0	89	5	16
2020	Information technology	53	36	0	11	0	0	0	89	11	12
2020	Internal audit	34	32	17	9	8	0	0	66	17	22
2020	Evaluation	42	31	3	15	9	0	0	72	25	32
2020	Data sciences	43	38	10	6	3	0	0	81	9	134
2020	Policy	35	38	11	10	6	0	0	73	16	316
2020	Project management	39	36	13	7	5	0	0	75	12	122
2020	Other services to the public	41	35	12	10	2	0	0	76	12	26
2020	None of the above	35	38	11	8	7	0	1	74	15	123
2019	Client contact centre	48	9	9	17	9	0	9	62	28	11
2019	Health care practitioners	31	40	13	7	8	0	1	72	15	70
2019	Federal regulators	22	41	14	4	20	0	0	62	24	22
2019	Compliance, inspection and enforcement	28	34	28	2	7	0	0	63	10	30
2019	Science and technology	42	36	13	5	4	0	0	78	9	217
2019	Administration and operations	42	36	9	7	6	0	0	78	13	217
2019	Human resources	41	31	19	10	0	0	0	72	10	15
2019	Financial management	43	38	12	6	0	0	0	81	6	32
2019	Procurement	55	45	0	0	0	0	0	100	0	12
2019	Real property	24	45	8	8	16	0	0	68	24	13
2019	Materiel management	20	30	20	10	20	0	0	50	30	10
2019	Information management	56	35	0	9	0	0	0	91	9	19
2019	Information technology	48	30	15	0	8	0	0	78	8	14
2019	Internal audit	26	47	20	7	0	0	0	73	7	24
2019	Evaluation	40	30	10	16	5	0	0	70	21	39
2019	Data sciences	38	34	14	9	4	0	0	73	13	102
2019	Policy	42	32	12	11	3	0	0	74	14	301
2019	Project management	33	29	16	18	4	0	0	62	22	120
2019	Other services to the public	22	34	19	11	14	0	0	56	25	25
2019	None of the above	34	37	11	10	7	0	1	72	17	132
2018	Health care practitioners	19	28	26	19	8	0	0	48	26	50
2018	Federal regulators	21	57	14	8	0	0	0	78	8	14
2018	Compliance, inspection and enforcement	29	36	11	15	9	0	0	65	24	34
2018	Science and technology	41	28	17	9	6	0	0	69	14	185
2018	Administration and operations	38	33	11	11	8	0	0	71	18	172
2018	Human resources	64	36	0	0	0	0	0	100	0	16
2018	Financial management	55	38	3	4	0	0	0	93	4	29
2018	Real property	38	44	19	0	0	0	0	81	0	11
2018	Information management	51	27	13	0	0	10	0	86	0	12
2018	Information technology	43	22	8	11	16	0	0	65	27	10
2018	Internal audit	37	63	0	0	0	0	0	100	0	16
2018	Evaluation	26	40	21	11	2	0	0	66	13	28
2018	Data sciences	47	32	8	9	3	0	0	79	13	82
2018	Policy	39	37	10	9	5	0	0	76	14	228
2018	Project management	38	27	13	13	8	1	0	66	20	92
2018	Other services to the public	12	31	13	24	21	0	0	43	45	24
2018	None of the above	32	34	14	11	9	0	0	66	20	124
2017	Health care practitioners	35	35	13	7	10	0	0	70	17	55
2017	Federal regulators	31	34	13	16	6	0	0	65	22	20
2017	Compliance, inspection and enforcement	40	38	9	6	6	0	0	78	12	31
2017	Science and technology	40	36	8	7	9	0	0	76	15	223
2017	Administration and operations	34	38	14	9	5	0	0	72	14	196
2017	Financial management	43	35	9	7	6	0	0	78	13	32
2017	Real property	45	41	0	7	7	0	0	86	14	15
2017	Materiel management	43	28	19	9	0	0	0	72	9	10
2017	Information technology	48	29	0	8	15	0	0	77	23	13
2017	Internal audit	41	42	11	0	6	0	0	83	6	16
2017	Evaluation	47	38	9	6	0	0	0	85	6	32
2017	Data sciences	37	29	14	14	6	0	0	66	20	90
2017	Policy	31	35	10	18	5	0	0	67	23	252
2017	Project management	29	32	12	21	7	0	0	60	28	94
2017	Other services to the public	17	49	25	9	0	0	0	66	9	22
2017	None of the above	35	28	16	13	8	0	1	64	21	148
2014	Health care practitioners	22	40	11	15	12	0	0	62	27	110
2014	Federal regulators	31	33	18	10	7	0	0	64	17	28
2014	Compliance, inspection and enforcement	39	46	4	8	4	0	0	85	12	28
2014	Communications or public affairs	24	17	24	10	26	0	0	41	36	12
2014	Science and technology	33	39	13	9	6	0	0	72	15	309
2014	Administration and operations	31	38	12	12	6	0	0	69	19	322
2014	Human resources	22	47	15	0	15	0	0	69	15	13
2014	Financial management	33	46	13	6	2	0	0	79	8	46
2014	Procurement	20	53	14	13	0	0	0	72	13	15
2014	Real property	52	39	4	0	5	0	0	91	5	23
2014	Materiel management	13	54	20	7	7	0	0	67	13	15
2014	Information management	42	27	14	14	3	0	0	69	18	29
2014	Information technology	37	36	4	19	5	0	0	73	24	22
2014	Internal audit	16	34	27	22	0	0	0	51	22	18
2014	Evaluation	28	24	10	30	8	0	0	52	38	50
2014	Other services to the public	24	40	19	12	5	0	0	63	17	74
2014	None of the above	27	35	11	18	9	0	0	63	27	347

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	25	46	7	16	6	0	0	71	22	69
2020	Federal regulators	48	32	3	6	11	0	0	80	17	21
2020	Compliance, inspection and enforcement	37	41	14	7	0	0	0	79	7	45
2020	Communications or public affairs	28	43	7	7	14	0	0	72	21	14
2020	Science and technology	36	42	10	7	4	1	0	79	11	186
2020	Administration and operations	37	39	9	11	4	0	0	76	15	189
2020	Human resources	39	41	15	5	0	0	0	79	5	20
2020	Financial management	37	37	9	9	8	0	0	74	17	35
2020	Procurement	51	26	8	4	10	0	0	78	14	23
2020	Real property	46	4	11	18	22	0	0	50	39	10
2020	Information management	48	37	5	5	5	0	0	85	10	16
2020	Information technology	23	62	15	0	0	0	0	85	0	12
2020	Internal audit	46	23	4	21	4	0	0	70	26	22
2020	Evaluation	48	25	6	15	3	0	3	75	19	32
2020	Data sciences	35	49	8	4	3	1	1	85	7	135
2020	Policy	30	41	10	11	5	1	1	73	17	316
2020	Project management	30	35	16	14	3	0	2	66	17	122
2020	Other services to the public	38	40	9	7	2	3	0	81	10	25
2020	None of the above	32	39	13	11	5	1	0	71	16	121
2019	Client contact centre	56	27	9	9	0	0	0	83	9	11
2019	Health care practitioners	32	36	16	8	7	1	0	69	15	68
2019	Federal regulators	26	42	11	22	0	0	0	68	22	22
2019	Compliance, inspection and enforcement	33	37	9	10	7	4	0	72	18	30
2019	Science and technology	40	38	11	6	4	1	1	78	10	216
2019	Administration and operations	40	33	13	7	6	0	0	73	13	209
2019	Human resources	41	25	25	10	0	0	0	66	10	15
2019	Financial management	53	33	11	4	0	0	0	85	4	32
2019	Procurement	60	30	0	9	0	0	0	91	9	13
2019	Real property	39	21	32	8	0	0	0	60	8	13
2019	Materiel management	30	30	10	0	30	0	0	60	30	10
2019	Information management	58	21	9	12	0	0	0	79	12	19
2019	Information technology	32	53	7	0	8	0	0	85	8	14
2019	Internal audit	37	38	20	0	0	6	0	79	0	24
2019	Evaluation	32	35	15	16	2	0	0	66	19	38
2019	Data sciences	35	39	12	11	2	0	1	75	13	101
2019	Policy	39	42	8	8	1	0	2	83	9	298
2019	Project management	25	38	10	19	8	0	1	63	27	114
2019	Other services to the public	18	37	23	11	11	0	0	55	22	25
2019	None of the above	34	38	11	12	5	1	0	72	17	129
2018	Health care practitioners	23	31	27	9	9	0	0	55	18	51
2018	Federal regulators	18	35	20	22	5	0	0	53	27	15
2018	Compliance, inspection and enforcement	28	41	14	11	6	0	0	69	17	36
2018	Science and technology	25	41	14	11	7	0	0	67	19	186
2018	Administration and operations	34	37	11	11	6	0	1	71	18	174
2018	Human resources	49	45	0	6	0	0	0	94	6	15
2018	Financial management	51	38	4	4	3	0	0	89	7	29
2018	Real property	35	37	19	0	9	0	0	72	9	11
2018	Information management	39	22	19	0	0	10	10	77	0	12
2018	Information technology	43	22	19	7	9	0	0	65	16	10
2018	Internal audit	31	53	10	0	5	0	0	84	5	16
2018	Evaluation	30	35	7	25	0	0	4	67	26	28
2018	Data sciences	40	29	10	13	9	0	0	69	22	82
2018	Policy	29	41	16	8	4	0	1	72	12	229
2018	Project management	26	41	15	11	7	0	0	67	18	91
2018	Other services to the public	15	31	21	25	4	0	4	48	29	24
2018	None of the above	32	30	19	13	6	0	0	62	19	123
2017	Health care practitioners	29	37	18	7	7	2	0	68	14	55
2017	Federal regulators	25	41	17	11	6	0	0	66	16	20
2017	Compliance, inspection and enforcement	36	38	13	10	3	0	0	74	13	31
2017	Science and technology	36	39	8	9	6	0	1	76	15	223
2017	Administration and operations	33	38	14	10	5	1	0	71	15	196
2017	Financial management	38	30	22	7	3	0	0	68	10	32
2017	Real property	45	48	0	7	0	0	0	93	7	15
2017	Materiel management	21	57	9	13	0	0	0	78	13	10
2017	Information technology	61	8	0	17	15	0	0	69	31	13
2017	Internal audit	57	26	11	0	6	0	0	83	6	16
2017	Evaluation	47	35	7	6	3	0	3	84	10	32
2017	Data sciences	28	39	14	13	4	0	2	68	18	89
2017	Policy	30	41	9	11	6	0	1	73	18	252
2017	Project management	29	40	7	19	4	0	1	69	24	94
2017	Other services to the public	33	59	4	0	4	0	0	92	4	22
2017	None of the above	32	28	19	13	7	1	0	61	21	148
2014	Health care practitioners	21	39	9	18	12	0	0	61	30	110
2014	Federal regulators	35	42	15	4	3	0	0	78	7	28
2014	Compliance, inspection and enforcement	29	50	10	0	12	0	0	78	12	28
2014	Communications or public affairs	16	33	25	16	10	0	0	49	25	12
2014	Science and technology	34	39	13	8	6	0	1	74	13	309
2014	Administration and operations	29	39	14	13	6	0	0	68	19	322
2014	Human resources	31	24	15	15	15	0	0	54	31	13
2014	Financial management	29	50	4	15	2	0	0	79	17	46
2014	Procurement	20	53	15	13	0	0	0	72	13	15
2014	Real property	60	31	4	0	5	0	0	91	5	23
2014	Materiel management	13	59	21	0	7	0	0	72	7	15
2014	Information management	45	25	7	20	3	0	0	70	24	29
2014	Information technology	28	44	13	9	5	0	0	73	14	22
2014	Internal audit	5	40	22	28	5	0	0	45	33	18
2014	Evaluation	20	46	14	6	10	2	2	69	17	50
2014	Other services to the public	25	39	17	15	3	1	0	65	17	74
2014	None of the above	24	38	16	15	6	1	0	63	21	348

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	26	29	25	6	7	7	0	60	13	68
2020	Federal regulators	24	55	0	11	6	0	5	83	17	21
2020	Compliance, inspection and enforcement	25	48	12	9	1	4	1	77	11	45
2020	Communications or public affairs	36	28	15	14	7	0	0	64	21	14
2020	Science and technology	21	50	14	7	4	3	0	74	11	187
2020	Administration and operations	24	40	19	8	4	5	1	67	12	192
2020	Human resources	44	21	25	0	0	10	0	72	0	20
2020	Financial management	34	50	8	6	0	3	0	86	6	36
2020	Procurement	67	10	12	7	0	0	4	80	8	23
2020	Real property	39	25	15	11	11	0	0	63	22	10
2020	Information management	37	42	16	5	0	0	0	79	5	16
2020	Information technology	22	61	0	8	0	8	0	91	9	12
2020	Internal audit	28	42	17	8	0	4	0	73	9	22
2020	Evaluation	30	40	9	12	9	0	0	69	21	32
2020	Data sciences	25	45	10	9	1	8	1	77	12	134
2020	Policy	21	48	14	10	5	2	0	70	15	316
2020	Project management	22	49	13	8	6	2	0	73	14	123
2020	Other services to the public	38	34	9	12	2	5	0	76	15	26
2020	None of the above	23	45	13	9	3	5	1	73	13	123
2019	Client contact centre	26	39	9	9	9	9	0	72	19	11
2019	Health care practitioners	17	42	22	10	6	3	0	61	17	71
2019	Federal regulators	18	43	23	6	11	0	0	61	17	22
2019	Compliance, inspection and enforcement	17	30	30	7	8	4	4	51	16	29
2019	Science and technology	26	38	19	9	4	4	1	67	13	218
2019	Administration and operations	22	42	24	6	3	1	1	66	10	217
2019	Human resources	34	31	12	12	10	0	0	66	22	15
2019	Financial management	38	40	8	4	0	11	0	87	4	32
2019	Procurement	24	61	15	0	0	0	0	85	0	13
2019	Real property	24	52	8	0	16	0	0	76	16	13
2019	Materiel management	20	20	20	20	20	0	0	40	40	10
2019	Information management	15	52	12	5	9	0	7	72	15	19
2019	Information technology	35	43	0	22	0	0	0	78	22	14
2019	Internal audit	22	34	22	9	0	13	0	64	10	24
2019	Evaluation	18	59	13	2	2	5	0	81	5	39
2019	Data sciences	25	47	13	12	0	4	0	75	12	102
2019	Policy	25	46	14	11	3	2	0	72	14	301
2019	Project management	16	40	17	20	6	2	0	56	26	121
2019	Other services to the public	15	54	7	11	4	10	0	76	16	25
2019	None of the above	21	43	18	8	5	4	0	67	14	131
2018	Health care practitioners	9	28	33	20	9	0	0	38	29	51
2018	Federal regulators	6	46	40	7	0	0	0	53	7	15
2018	Compliance, inspection and enforcement	15	40	25	8	12	0	0	55	20	37
2018	Science and technology	19	32	27	10	7	5	1	54	18	182
2018	Administration and operations	24	34	20	12	7	3	0	59	20	175
2018	Human resources	58	18	24	0	0	0	0	76	0	16
2018	Financial management	24	52	13	4	0	4	3	81	4	29
2018	Real property	25	37	38	0	0	0	0	62	0	11
2018	Information management	15	33	31	0	0	10	10	61	0	12
2018	Information technology	32	19	39	0	9	0	0	51	9	10
2018	Internal audit	23	28	43	0	5	0	0	51	5	16
2018	Evaluation	23	37	27	7	2	4	0	62	10	27
2018	Data sciences	27	40	20	9	2	2	0	68	11	82
2018	Policy	24	43	16	9	6	3	0	68	16	228
2018	Project management	19	30	29	13	8	2	0	50	21	92
2018	Other services to the public	4	17	41	9	25	5	0	22	35	24
2018	None of the above	21	34	21	7	14	3	0	57	21	122
2017	Health care practitioners	19	38	16	15	8	4	0	60	24	55
2017	Federal regulators	13	50	26	5	6	0	0	64	11	20
2017	Compliance, inspection and enforcement	10	36	23	13	12	5	0	49	27	31
2017	Science and technology	19	35	23	13	6	2	1	56	20	223
2017	Administration and operations	20	40	21	8	9	3	1	61	17	195
2017	Financial management	21	36	21	12	6	3	0	59	19	33
2017	Real property	45	35	13	0	7	0	0	80	7	15
2017	Materiel management	21	19	9	41	0	9	0	44	46	10
2017	Information technology	52	17	17	8	6	0	0	69	15	13
2017	Internal audit	31	40	11	11	0	7	0	76	12	16
2017	Evaluation	25	44	15	6	3	6	0	74	10	32
2017	Data sciences	20	29	23	21	5	2	0	50	27	89
2017	Policy	17	41	16	19	5	2	0	60	24	252
2017	Project management	17	35	12	20	9	7	0	56	31	94
2017	Other services to the public	8	36	39	13	4	0	0	44	17	22
2017	None of the above	16	32	22	14	9	5	1	52	24	147

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	19	37	14	16	13	0	2	57	29	69
2020	Federal regulators	47	27	14	3	8	0	0	74	12	21
2020	Compliance, inspection and enforcement	36	27	18	12	7	0	0	64	19	45
2020	Communications or public affairs	39	31	16	0	15	0	0	70	15	13
2020	Science and technology	37	39	11	7	5	1	0	77	12	187
2020	Administration and operations	40	27	12	10	11	0	0	67	21	193
2020	Human resources	46	32	11	5	5	0	0	79	11	19
2020	Financial management	33	42	0	11	14	0	0	75	25	36
2020	Procurement	60	14	12	4	10	0	0	74	14	23
2020	Real property	43	11	7	29	11	0	0	54	39	10
2020	Information management	64	31	0	5	0	0	0	95	5	16
2020	Information technology	43	38	0	19	0	0	0	81	19	11
2020	Internal audit	53	30	4	9	4	0	0	83	13	22
2020	Evaluation	32	46	3	9	9	0	0	78	19	32
2020	Data sciences	51	30	9	5	6	0	0	81	10	135
2020	Policy	31	34	11	14	10	0	0	65	24	316
2020	Project management	42	32	11	13	2	0	1	74	15	121
2020	Other services to the public	46	34	11	2	7	0	0	80	9	26
2020	None of the above	37	26	12	12	11	0	1	64	24	122
2019	Client contact centre	74	0	9	0	9	0	9	81	9	11
2019	Health care practitioners	44	34	7	12	2	0	1	79	14	71
2019	Federal regulators	41	30	14	5	11	0	0	70	16	22
2019	Compliance, inspection and enforcement	46	41	10	3	0	0	0	87	3	30
2019	Science and technology	51	34	7	5	3	0	1	85	8	219
2019	Administration and operations	47	30	9	8	6	0	0	77	14	219
2019	Human resources	53	19	10	19	0	0	0	72	19	15
2019	Financial management	62	21	6	9	0	2	0	85	9	32
2019	Procurement	39	52	9	0	0	0	0	91	0	13
2019	Real property	47	13	16	8	16	0	0	60	24	13
2019	Materiel management	60	0	0	20	20	0	0	60	40	10
2019	Information management	74	16	0	5	5	0	0	91	9	19
2019	Information technology	48	38	7	0	8	0	0	85	8	14
2019	Internal audit	47	25	20	7	0	0	0	73	7	24
2019	Evaluation	55	24	2	10	10	0	0	78	19	39
2019	Data sciences	48	30	12	9	1	0	0	78	10	102
2019	Policy	52	34	4	7	2	0	0	86	10	298
2019	Project management	42	33	5	9	11	0	1	76	20	121
2019	Other services to the public	36	39	11	4	11	0	0	75	14	25
2019	None of the above	43	31	10	12	5	0	1	74	16	131
2018	Health care practitioners	27	44	7	16	4	2	0	73	21	51
2018	Federal regulators	34	29	28	8	0	0	0	64	8	14
2018	Compliance, inspection and enforcement	46	32	8	2	11	0	0	78	13	37
2018	Science and technology	51	30	8	8	3	0	0	81	11	186
2018	Administration and operations	38	36	10	9	5	1	1	76	15	172
2018	Human resources	52	36	6	6	0	0	0	88	6	16
2018	Financial management	58	22	13	4	3	0	0	80	7	27
2018	Real property	46	25	9	19	0	0	0	72	19	11
2018	Information management	40	35	8	0	17	0	0	75	17	12
2018	Information technology	63	22	15	0	0	0	0	85	0	10
2018	Internal audit	53	34	7	5	0	0	0	87	5	16
2018	Evaluation	49	29	4	11	7	0	0	79	18	28
2018	Data sciences	48	39	6	2	4	0	0	88	6	81
2018	Policy	50	33	5	9	3	0	0	82	13	228
2018	Project management	52	32	4	7	4	0	0	84	11	90
2018	Other services to the public	34	34	15	8	8	0	0	68	17	24
2018	None of the above	37	31	16	8	5	1	2	71	13	124
2017	Health care practitioners	47	24	7	12	10	0	0	70	22	55
2017	Federal regulators	34	38	16	6	6	0	0	73	11	20
2017	Compliance, inspection and enforcement	36	37	10	12	5	0	0	73	17	31
2017	Science and technology	43	40	8	6	3	0	0	83	9	223
2017	Administration and operations	44	31	11	10	4	0	0	75	14	196
2017	Financial management	51	34	9	0	6	0	0	84	6	33
2017	Real property	73	13	7	7	0	0	0	86	7	15
2017	Materiel management	30	51	19	0	0	0	0	81	0	10
2017	Information technology	58	17	0	25	0	0	0	75	25	13
2017	Internal audit	52	17	9	22	0	0	0	68	22	16
2017	Evaluation	47	38	6	0	9	0	0	85	9	32
2017	Data sciences	53	32	4	8	3	0	0	85	11	89
2017	Policy	49	32	4	10	4	0	0	82	14	252
2017	Project management	57	25	7	7	4	0	0	82	11	93
2017	Other services to the public	33	48	9	5	6	0	0	80	11	22
2017	None of the above	40	30	12	9	9	0	0	70	18	148
2014	Health care practitioners	30	29	14	19	8	0	0	58	27	110
2014	Federal regulators	31	36	8	11	14	0	0	67	25	28
2014	Compliance, inspection and enforcement	39	43	7	4	8	0	0	82	11	28
2014	Communications or public affairs	16	33	9	34	9	0	0	49	43	12
2014	Science and technology	44	31	10	10	4	0	0	75	15	309
2014	Administration and operations	42	28	10	12	7	0	0	70	19	322
2014	Human resources	38	39	0	0	15	0	8	83	17	13
2014	Financial management	42	39	4	9	6	0	0	81	15	46
2014	Procurement	26	40	15	7	12	0	0	66	19	15
2014	Real property	53	34	13	0	0	0	0	87	0	23
2014	Materiel management	39	39	15	0	7	0	0	79	7	15
2014	Information management	56	30	3	7	3	0	0	87	10	29
2014	Information technology	46	32	18	0	5	0	0	77	5	22
2014	Internal audit	5	39	22	23	11	0	0	44	34	18
2014	Evaluation	33	28	10	10	20	0	0	60	30	50
2014	Other services to the public	49	24	17	7	3	0	0	74	10	74
2014	None of the above	34	31	9	16	11	0	0	65	27	350

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	30	23	15	13	19	0	0	53	33	68
2020	Federal regulators	9	43	24	12	12	0	0	52	24	21
2020	Compliance, inspection and enforcement	19	35	20	15	11	0	0	54	26	45
2020	Communications or public affairs	21	37	28	0	14	0	0	58	14	14
2020	Science and technology	28	27	25	11	8	0	0	56	19	185
2020	Administration and operations	37	23	15	15	10	0	0	59	25	194
2020	Human resources	16	16	27	31	10	0	0	32	42	19
2020	Financial management	23	19	19	19	20	0	0	42	39	36
2020	Procurement	22	54	14	0	10	0	0	75	10	23
2020	Real property	37	28	7	22	7	0	0	65	29	10
2020	Information management	58	10	22	10	0	0	0	68	10	16
2020	Information technology	27	40	16	8	8	0	0	67	16	12
2020	Internal audit	39	44	4	9	4	0	0	83	13	22
2020	Evaluation	9	44	27	19	0	0	0	54	19	31
2020	Data sciences	31	29	22	10	7	0	0	60	18	132
2020	Policy	20	27	25	13	15	0	0	47	28	314
2020	Project management	22	39	19	10	10	0	0	61	20	120
2020	Other services to the public	46	22	19	7	7	0	0	68	13	26
2020	None of the above	22	26	21	12	18	0	0	49	30	123
2019	Client contact centre	74	9	17	0	0	0	0	83	0	11
2019	Health care practitioners	40	33	15	7	5	0	0	73	12	71
2019	Federal regulators	30	29	30	11	0	0	0	59	11	21
2019	Compliance, inspection and enforcement	32	38	21	9	0	0	0	70	9	29
2019	Science and technology	34	36	16	10	5	0	1	70	15	217
2019	Administration and operations	40	35	15	6	4	0	0	76	10	216
2019	Human resources	56	19	12	6	0	0	6	80	7	15
2019	Financial management	51	26	11	6	5	0	0	78	11	32
2019	Procurement	54	30	15	0	0	0	0	85	0	13
2019	Real property	39	16	45	0	0	0	0	55	0	13
2019	Materiel management	60	20	10	0	10	0	0	80	10	10
2019	Information management	40	39	5	9	0	7	0	85	10	19
2019	Information technology	26	58	16	0	0	0	0	84	0	13
2019	Internal audit	49	22	25	0	4	0	0	71	4	24
2019	Evaluation	40	32	12	12	3	0	0	73	15	39
2019	Data sciences	38	35	16	7	3	0	0	74	10	101
2019	Policy	38	33	15	10	4	0	0	71	14	299
2019	Project management	32	28	21	12	6	0	1	61	18	120
2019	Other services to the public	37	45	14	0	4	0	0	82	4	25
2019	None of the above	33	32	18	12	4	0	1	65	17	132
2018	Health care practitioners	33	37	10	11	7	0	2	72	18	50
2018	Federal regulators	25	19	27	22	6	0	0	44	28	15
2018	Compliance, inspection and enforcement	23	47	19	9	3	0	0	69	11	37
2018	Science and technology	37	30	12	13	8	0	0	66	21	185
2018	Administration and operations	39	27	22	11	1	0	0	66	12	175
2018	Human resources	40	36	12	12	0	0	0	76	12	16
2018	Financial management	46	27	13	5	9	0	0	72	14	29
2018	Real property	38	37	25	0	0	0	0	75	0	11
2018	Information management	46	45	10	0	0	0	0	90	0	12
2018	Information technology	0	80	0	20	0	0	0	80	20	10
2018	Internal audit	50	10	22	13	5	0	0	60	18	16
2018	Evaluation	29	48	4	15	4	0	0	77	19	28
2018	Data sciences	42	28	21	4	4	1	0	71	8	81
2018	Policy	32	33	19	11	5	0	0	65	16	229
2018	Project management	32	42	15	7	3	1	0	74	11	92
2018	Other services to the public	45	28	17	4	7	0	0	73	11	24
2018	None of the above	31	32	17	13	7	0	0	63	20	124
2017	Health care practitioners	28	45	13	12	2	0	0	73	14	55
2017	Federal regulators	32	36	17	9	6	0	0	69	15	20
2017	Compliance, inspection and enforcement	28	49	15	3	0	0	3	80	4	31
2017	Science and technology	32	34	20	7	7	0	1	67	13	223
2017	Administration and operations	40	34	19	4	3	0	0	74	7	196
2017	Financial management	36	52	9	3	0	0	0	88	3	33
2017	Real property	27	40	27	0	0	0	7	71	0	15
2017	Materiel management	47	40	13	0	0	0	0	87	0	10
2017	Information technology	36	41	8	6	8	0	0	77	15	13
2017	Internal audit	16	67	17	0	0	0	0	83	0	16
2017	Evaluation	31	41	12	9	6	0	0	72	16	32
2017	Data sciences	45	39	7	6	1	1	0	85	8	90
2017	Policy	32	38	14	9	5	0	0	71	15	250
2017	Project management	42	33	13	10	2	0	0	75	12	94
2017	Other services to the public	47	29	14	10	0	0	0	76	10	22
2017	None of the above	33	29	19	10	7	0	1	63	17	148
2014	Health care practitioners	26	34	21	9	8	1	1	62	17	110
2014	Federal regulators	28	35	23	8	6	0	0	63	14	28
2014	Compliance, inspection and enforcement	33	39	17	7	0	0	4	74	8	28
2014	Communications or public affairs	15	17	24	36	9	0	0	31	45	12
2014	Science and technology	32	34	17	7	9	0	1	67	16	309
2014	Administration and operations	32	37	20	7	3	0	0	70	10	322
2014	Human resources	54	30	16	0	0	0	0	84	0	13
2014	Financial management	20	43	29	6	2	0	0	63	8	46
2014	Procurement	47	27	20	0	6	0	0	74	6	15
2014	Real property	42	39	9	9	0	0	0	82	9	23
2014	Materiel management	39	53	8	0	0	0	0	92	0	15
2014	Information management	49	44	7	0	0	0	0	93	0	29
2014	Information technology	13	55	22	5	5	0	0	68	9	22
2014	Internal audit	11	47	22	5	16	0	0	57	21	18
2014	Evaluation	30	34	18	16	2	0	0	64	18	50
2014	Other services to the public	34	39	15	7	5	0	0	73	12	74
2014	None of the above	29	29	21	15	7	0	0	58	21	350

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	43	57	69
2020	Federal regulators	36	64	21
2020	Compliance, inspection and enforcement	54	46	45
2020	Communications or public affairs	43	57	14
2020	Science and technology	42	58	187
2020	Administration and operations	45	55	194
2020	Human resources	64	36	20
2020	Financial management	39	61	36
2020	Procurement	48	52	22
2020	Real property	35	65	10
2020	Information management	21	79	16
2020	Information technology	16	84	12
2020	Internal audit	34	66	22
2020	Evaluation	52	48	31
2020	Data sciences	42	58	135
2020	Policy	36	64	315
2020	Project management	52	48	123
2020	Other services to the public	28	72	26
2020	None of the above	31	69	123

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	32	20	3	7	13	7	17	69	26	69
2020	Federal regulators	61	12	6	0	0	6	15	92	0	21
2020	Compliance, inspection and enforcement	54	16	4	3	4	3	16	87	8	45
2020	Communications or public affairs	65	15	0	7	7	0	7	85	15	14
2020	Science and technology	60	21	5	1	1	5	6	92	3	187
2020	Administration and operations	45	22	7	4	5	3	15	81	10	194
2020	Human resources	54	30	5	0	5	5	0	89	5	20
2020	Financial management	60	11	3	0	9	0	17	86	11	35
2020	Procurement	45	21	15	8	4	0	7	71	13	23
2020	Real property	35	29	4	11	22	0	0	63	32	10
2020	Information management	64	15	5	0	0	0	16	94	0	16
2020	Information technology	54	37	0	0	0	8	0	100	0	12
2020	Internal audit	53	4	9	4	0	13	17	81	6	22
2020	Evaluation	66	12	0	6	0	9	6	93	7	32
2020	Data sciences	58	13	5	2	1	6	15	91	4	135
2020	Policy	47	19	8	3	3	4	16	83	7	316
2020	Project management	57	19	7	3	2	5	7	86	6	123
2020	Other services to the public	59	6	9	5	0	6	14	82	7	26
2020	None of the above	43	19	6	3	3	8	18	83	8	123

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Health care practitioners	34	32	33	68
2020	Federal regulators	29	27	44	21
2020	Compliance, inspection and enforcement	32	33	35	45
2020	Communications or public affairs	35	37	28	14
2020	Science and technology	21	38	42	187
2020	Administration and operations	33	30	37	194
2020	Human resources	28	26	46	20
2020	Financial management	20	47	33	36
2020	Procurement	19	33	48	23
2020	Real property	22	46	32	10
2020	Information management	16	45	39	16
2020	Information technology	15	40	46	12
2020	Internal audit	30	44	26	22
2020	Evaluation	25	35	40	32
2020	Data sciences	31	27	42	135
2020	Policy	45	18	37	316
2020	Project management	39	20	42	123
2020	Other services to the public	25	38	37	26
2020	None of the above	32	30	38	123
2019	Client contact centre	31	26	43	11
2019	Health care practitioners	27	46	27	71
2019	Federal regulators	31	27	42	22
2019	Compliance, inspection and enforcement	32	30	37	30
2019	Science and technology	26	44	31	219
2019	Administration and operations	36	29	36	217
2019	Human resources	50	25	25	15
2019	Financial management	44	30	26	32
2019	Procurement	6	27	67	13
2019	Real property	0	60	40	13
2019	Materiel management	20	40	40	10
2019	Information management	35	39	26	19
2019	Information technology	0	70	30	14
2019	Internal audit	36	40	23	24
2019	Evaluation	27	36	37	39
2019	Data sciences	30	34	36	102
2019	Policy	40	20	40	301
2019	Project management	39	21	40	121
2019	Other services to the public	29	30	41	25
2019	None of the above	27	31	42	133
2018	Health care practitioners	27	30	43	50
2018	Federal regulators	55	26	19	15
2018	Compliance, inspection and enforcement	21	35	44	37
2018	Science and technology	20	45	35	186
2018	Administration and operations	33	27	40	174
2018	Human resources	43	33	24	16
2018	Financial management	26	40	34	29
2018	Real property	9	62	28	11
2018	Information management	33	39	28	12
2018	Information technology	16	73	11	10
2018	Internal audit	55	26	19	16
2018	Evaluation	39	26	35	27
2018	Data sciences	30	35	35	83
2018	Policy	43	26	31	228
2018	Project management	33	25	42	91
2018	Other services to the public	41	14	45	24
2018	None of the above	37	31	32	124
2017	Health care practitioners	26	43	32	55
2017	Federal regulators	29	42	29	20
2017	Compliance, inspection and enforcement	29	39	33	31
2017	Science and technology	21	44	35	222
2017	Administration and operations	33	27	40	195
2017	Financial management	39	30	31	33
2017	Real property	20	59	21	15
2017	Materiel management	9	49	41	10
2017	Information technology	23	48	29	13
2017	Internal audit	11	56	33	16
2017	Evaluation	37	28	34	32
2017	Data sciences	44	25	31	90
2017	Policy	49	19	32	251
2017	Project management	39	22	38	94
2017	Other services to the public	37	34	30	22
2017	None of the above	36	30	34	148
2014	Health care practitioners	36	31	33	110
2014	Federal regulators	42	36	22	28
2014	Compliance, inspection and enforcement	25	32	43	28
2014	Communications or public affairs	25	31	44	12
2014	Science and technology	17	45	38	309
2014	Administration and operations	41	22	37	322
2014	Human resources	70	22	8	13
2014	Financial management	34	29	37	46
2014	Procurement	19	41	40	15
2014	Real property	8	56	35	23
2014	Materiel management	20	46	34	15
2014	Information management	23	46	31	29
2014	Information technology	13	61	26	22
2014	Internal audit	61	16	23	18
2014	Evaluation	46	20	34	50
2014	Other services to the public	24	22	54	74
2014	None of the above	39	25	35	350

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Health care practitioners	13	12	24	13	30	8	22
2020	Compliance, inspection and enforcement	7	21	27	7	29	9	16
2020	Science and technology	17	28	15	12	16	12	41
2020	Administration and operations	4	36	37	1	12	10	64
2020	Data sciences	2	45	12	16	20	5	42
2020	Policy	4	39	43	1	9	4	142
2020	Project management	6	41	27	4	13	8	48
2020	None of the above	9	37	29	4	12	9	39
2019	Health care practitioners	10	32	36	0	17	5	20
2019	Compliance, inspection and enforcement	11	0	59	0	22	8	10
2019	Science and technology	17	18	12	16	31	6	57
2019	Administration and operations	15	30	45	4	4	2	75
2019	Financial management	20	33	41	0	6	0	15
2019	Evaluation	9	27	27	13	14	9	10
2019	Data sciences	0	33	24	0	35	8	30
2019	Policy	5	35	43	2	14	2	119
2019	Project management	4	21	51	13	2	9	47
2019	None of the above	11	32	39	3	11	5	36
2018	Health care practitioners	15	15	50	0	21	0	14
2018	Science and technology	18	33	20	20	8	2	41
2018	Administration and operations	5	18	58	9	6	3	58
2018	Evaluation	0	28	57	0	6	9	11
2018	Data sciences	4	38	26	11	21	0	24
2018	Policy	5	28	50	4	10	3	98
2018	Project management	10	36	40	0	7	7	30
2018	Other services to the public	0	9	41	9	40	0	10
2018	None of the above	5	9	43	18	12	13	45
2017	Health care practitioners	13	32	21	14	8	11	14
2017	Science and technology	17	19	12	9	37	6	50
2017	Administration and operations	15	23	42	6	6	8	65
2017	Financial management	0	15	70	8	0	7	13
2017	Evaluation	9	16	42	8	0	25	12
2017	Data sciences	2	22	25	4	44	2	39
2017	Policy	9	30	47	2	9	3	122
2017	Project management	8	17	52	3	10	10	37
2017	None of the above	13	7	55	9	4	12	53
2014	Health care practitioners	19	39	25	12	9999	5	40
2014	Federal regulators	0	8	92	0	9999	0	12
2014	Science and technology	9	22	24	25	9999	19	56
2014	Administration and operations	8	33	46	8	9999	5	133
2014	Financial management	6	13	74	7	9999	0	16
2014	Internal audit	10	17	73	0	9999	0	11
2014	Evaluation	4	13	52	18	9999	13	23
2014	Other services to the public	17	28	33	0	9999	22	18
2014	None of the above	8	33	45	7	9999	7	137

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	45	39	8	5	4	0	0	83	9	69
2020	Federal regulators	62	27	6	0	6	0	0	89	6	21
2020	Compliance, inspection and enforcement	53	36	2	7	2	0	0	89	9	45
2020	Communications or public affairs	57	35	7	0	0	0	0	93	0	14
2020	Science and technology	42	43	9	5	1	0	0	85	6	185
2020	Administration and operations	50	36	8	4	2	0	0	86	6	194
2020	Human resources	54	41	0	5	0	0	0	95	5	20
2020	Financial management	66	31	0	0	3	0	0	97	3	36
2020	Procurement	52	28	17	0	3	0	0	80	3	23
2020	Real property	46	22	22	11	0	0	0	68	11	10
2020	Information management	69	20	0	11	0	0	0	89	11	16
2020	Information technology	29	60	11	0	0	0	0	89	0	12
2020	Internal audit	52	22	4	13	8	0	0	74	21	22
2020	Evaluation	51	31	6	9	3	0	0	82	12	32
2020	Data sciences	52	35	9	3	1	0	0	87	5	134
2020	Policy	44	38	7	8	3	0	0	82	11	316
2020	Project management	48	41	4	3	3	0	0	90	6	122
2020	Other services to the public	78	10	10	0	2	0	0	88	2	25
2020	None of the above	40	39	9	8	4	0	0	80	12	122
2019	Client contact centre	74	9	9	9	0	0	0	83	9	11
2019	Health care practitioners	40	39	6	6	9	0	0	79	15	70
2019	Federal regulators	44	33	0	23	0	0	0	77	23	22
2019	Compliance, inspection and enforcement	38	35	13	11	4	0	0	73	14	30
2019	Science and technology	48	36	8	5	4	0	0	83	9	217
2019	Administration and operations	43	33	15	6	3	0	0	76	9	217
2019	Human resources	41	31	12	16	0	0	0	72	16	15
2019	Financial management	59	35	4	0	2	0	0	94	2	32
2019	Procurement	57	43	0	0	0	0	0	100	0	13
2019	Real property	52	16	24	8	0	0	0	68	8	13
2019	Materiel management	40	40	10	0	10	0	0	80	10	10
2019	Information management	53	26	14	7	0	0	0	79	7	19
2019	Information technology	40	45	0	8	7	0	0	85	15	14
2019	Internal audit	44	49	7	0	0	0	0	93	0	24
2019	Evaluation	37	42	11	2	7	0	0	79	10	39
2019	Data sciences	48	36	10	6	1	0	0	83	7	102
2019	Policy	49	36	5	8	3	0	0	84	11	300
2019	Project management	31	39	14	10	5	0	0	71	15	121
2019	Other services to the public	40	40	6	7	7	0	0	79	14	25
2019	None of the above	33	40	14	10	4	0	0	72	14	131
2018	Health care practitioners	37	44	11	8	0	0	0	81	8	51
2018	Federal regulators	34	46	13	7	0	0	0	80	7	15
2018	Compliance, inspection and enforcement	32	42	17	6	3	0	0	74	9	37
2018	Science and technology	39	42	8	7	4	0	0	81	11	186
2018	Administration and operations	37	41	14	7	1	0	1	78	8	174
2018	Human resources	57	43	0	0	0	0	0	100	0	16
2018	Financial management	62	32	7	0	0	0	0	93	0	29
2018	Real property	53	28	19	0	0	0	0	81	0	11
2018	Information management	47	43	0	0	10	0	0	90	10	12
2018	Information technology	32	43	9	8	7	0	0	75	15	10
2018	Internal audit	57	38	5	0	0	0	0	95	0	16
2018	Evaluation	44	38	7	4	7	0	0	82	11	28
2018	Data sciences	46	44	4	5	1	0	0	91	6	83
2018	Policy	46	39	7	5	3	0	0	85	8	229
2018	Project management	36	44	12	7	1	0	0	80	8	92
2018	Other services to the public	12	38	29	13	4	5	0	52	17	24
2018	None of the above	37	45	10	5	2	1	0	83	7	124
2017	Health care practitioners	47	40	5	2	6	0	0	87	8	55
2017	Federal regulators	49	24	22	0	5	0	0	73	5	20
2017	Compliance, inspection and enforcement	41	39	13	6	0	0	0	81	6	31
2017	Science and technology	43	37	10	6	3	0	0	80	9	221
2017	Administration and operations	35	43	10	7	4	2	0	79	11	196
2017	Financial management	48	43	6	0	3	0	0	91	3	33
2017	Real property	66	27	7	0	0	0	0	93	0	15
2017	Materiel management	30	70	0	0	0	0	0	100	0	10
2017	Information technology	36	42	8	8	6	0	0	77	15	13
2017	Internal audit	56	39	6	0	0	0	0	94	0	15
2017	Evaluation	44	44	3	6	3	0	0	88	9	32
2017	Data sciences	37	43	3	11	5	1	0	80	17	90
2017	Policy	40	37	11	7	5	1	0	77	11	252
2017	Project management	37	41	9	11	2	0	0	78	13	94
2017	Other services to the public	33	29	13	16	4	4	0	65	21	22
2017	None of the above	37	36	15	6	6	0	0	73	12	148
2014	Health care practitioners	36	41	10	9	4	0	0	77	13	110
2014	Federal regulators	47	34	8	3	7	0	0	81	11	28
2014	Compliance, inspection and enforcement	36	46	10	4	4	0	0	82	8	28
2014	Communications or public affairs	33	32	25	10	0	0	0	65	10	12
2014	Science and technology	40	42	10	5	2	1	0	83	7	309
2014	Administration and operations	34	43	10	8	4	1	0	78	12	321
2014	Human resources	31	39	15	0	15	0	0	69	15	13
2014	Financial management	33	63	2	0	2	0	0	96	2	46
2014	Procurement	39	35	20	6	0	0	0	75	6	15
2014	Real property	64	27	4	0	5	0	0	91	5	22
2014	Materiel management	39	34	13	7	7	0	0	74	13	15
2014	Information management	44	25	27	3	0	0	0	69	3	29
2014	Information technology	33	49	13	0	5	0	0	82	5	22
2014	Internal audit	40	44	0	11	0	5	0	88	12	18
2014	Evaluation	41	42	4	12	2	0	0	82	14	50
2014	Other services to the public	34	34	17	8	7	0	0	69	15	74
2014	None of the above	36	36	11	12	3	1	0	73	16	350

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	20	39	16	14	10	1	2	60	24	68
2020	Federal regulators	36	37	12	15	0	0	0	73	15	20
2020	Compliance, inspection and enforcement	25	45	15	10	0	2	2	74	11	45
2020	Communications or public affairs	7	65	15	7	7	0	0	72	14	14
2020	Science and technology	24	47	15	10	3	1	0	72	13	187
2020	Administration and operations	31	43	11	10	4	0	0	74	15	194
2020	Human resources	39	41	15	0	5	0	0	79	5	20
2020	Financial management	42	41	9	6	0	3	0	85	6	36
2020	Procurement	45	23	28	0	4	0	0	69	4	23
2020	Real property	39	18	22	11	11	0	0	57	22	10
2020	Information management	43	31	15	5	0	5	0	79	5	16
2020	Information technology	24	57	11	0	7	0	0	82	7	12
2020	Internal audit	22	65	9	4	0	0	0	87	4	22
2020	Evaluation	18	44	22	12	3	0	0	63	15	32
2020	Data sciences	29	42	12	9	6	1	0	72	15	133
2020	Policy	23	46	11	13	5	2	0	70	19	315
2020	Project management	29	39	13	14	4	1	0	69	18	123
2020	Other services to the public	31	37	5	17	7	3	0	70	25	26
2020	None of the above	21	43	17	12	6	1	0	65	18	122
2019	Client contact centre	74	17	0	9	0	0	0	91	9	11
2019	Health care practitioners	13	55	12	11	8	1	0	69	19	70
2019	Federal regulators	33	35	20	13	0	0	0	68	13	22
2019	Compliance, inspection and enforcement	28	24	30	6	7	4	0	55	14	30
2019	Science and technology	30	35	16	11	6	2	1	66	17	218
2019	Administration and operations	22	48	18	7	3	2	0	72	10	217
2019	Human resources	34	25	25	16	0	0	0	59	16	15
2019	Financial management	46	39	12	3	0	0	0	85	3	32
2019	Procurement	23	42	19	16	0	0	0	64	16	12
2019	Real property	16	44	24	16	0	0	0	60	16	13
2019	Materiel management	10	60	10	10	10	0	0	70	20	10
2019	Information management	41	28	17	9	5	0	0	70	14	19
2019	Information technology	40	53	0	0	7	0	0	93	7	14
2019	Internal audit	45	38	13	0	0	4	0	87	0	24
2019	Evaluation	23	45	17	10	2	2	0	70	12	39
2019	Data sciences	22	52	12	9	5	0	0	74	14	101
2019	Policy	33	39	13	10	4	1	0	73	14	300
2019	Project management	21	42	18	13	5	0	0	64	19	121
2019	Other services to the public	21	36	32	7	4	0	0	57	11	25
2019	None of the above	16	44	18	19	3	0	0	60	22	131
2018	Health care practitioners	15	49	18	12	6	0	0	64	18	51
2018	Federal regulators	15	31	27	20	7	0	0	46	27	15
2018	Compliance, inspection and enforcement	21	43	19	14	2	0	0	64	16	37
2018	Science and technology	27	38	18	13	3	1	0	66	16	185
2018	Administration and operations	24	42	18	12	4	1	0	67	15	175
2018	Human resources	24	57	19	0	0	0	0	81	0	16
2018	Financial management	51	27	18	0	0	4	0	81	0	29
2018	Real property	16	65	9	9	0	0	0	81	9	11
2018	Information management	8	64	10	0	0	18	0	87	0	12
2018	Information technology	32	39	11	8	9	0	0	71	18	10
2018	Internal audit	37	39	24	0	0	0	0	76	0	16
2018	Evaluation	23	52	6	15	4	0	0	76	18	27
2018	Data sciences	24	47	11	15	1	1	0	72	17	82
2018	Policy	28	43	11	13	5	0	0	71	18	228
2018	Project management	25	44	16	5	10	0	0	69	15	92
2018	Other services to the public	8	32	9	28	24	0	0	40	51	24
2018	None of the above	13	51	16	13	5	1	0	65	18	122
2017	Health care practitioners	23	35	13	15	13	2	0	59	28	55
2017	Federal regulators	21	38	25	5	0	11	0	66	6	20
2017	Compliance, inspection and enforcement	19	49	19	9	3	0	0	68	12	31
2017	Science and technology	27	34	16	15	7	1	0	62	22	223
2017	Administration and operations	26	43	17	7	5	2	0	70	13	195
2017	Financial management	39	34	15	9	0	3	0	76	9	33
2017	Real property	31	41	21	7	0	0	0	72	7	15
2017	Materiel management	21	47	9	22	0	0	0	68	22	10
2017	Information technology	27	41	17	8	6	0	0	69	15	13
2017	Internal audit	38	40	17	0	0	6	0	82	0	16
2017	Evaluation	28	53	3	12	3	0	0	82	15	32
2017	Data sciences	20	34	17	17	10	2	0	55	27	90
2017	Policy	19	45	14	15	7	1	0	64	22	252
2017	Project management	21	37	18	16	4	4	0	61	21	94
2017	Other services to the public	38	17	33	13	0	0	0	54	13	22
2017	None of the above	23	34	22	13	7	0	0	58	20	147
2014	Health care practitioners	19	36	22	14	9	0	0	55	23	110
2014	Federal regulators	21	38	25	4	11	0	0	60	15	28
2014	Compliance, inspection and enforcement	21	57	14	4	0	4	0	82	4	28
2014	Communications or public affairs	0	55	17	9	19	0	0	55	27	12
2014	Science and technology	20	49	15	10	5	1	0	70	15	309
2014	Administration and operations	21	46	15	12	5	1	0	67	17	322
2014	Human resources	23	39	23	0	15	0	0	61	15	13
2014	Financial management	28	46	17	2	4	2	0	75	7	46
2014	Procurement	32	27	34	6	0	0	0	60	6	15
2014	Real property	31	51	13	5	0	0	0	82	5	23
2014	Materiel management	13	74	7	7	0	0	0	87	7	15
2014	Information management	27	35	21	10	3	3	0	64	14	29
2014	Information technology	43	30	23	0	0	4	0	76	0	22
2014	Internal audit	16	23	50	11	0	0	0	39	11	18
2014	Evaluation	20	36	26	12	6	0	0	56	18	50
2014	Other services to the public	17	37	24	14	8	0	0	54	22	74
2014	None of the above	20	39	19	16	4	1	0	60	20	350

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	22	26	28	16	5	2	0	21	50	69
2020	Federal regulators	6	51	32	8	3	0	0	11	56	21
2020	Compliance, inspection and enforcement	21	28	35	7	8	0	0	16	49	45
2020	Communications or public affairs	7	35	37	15	7	0	0	21	42	14
2020	Science and technology	11	22	40	22	5	0	0	27	33	187
2020	Administration and operations	16	24	32	17	10	0	1	27	40	194
2020	Human resources	8	41	36	15	0	0	0	15	49	20
2020	Financial management	31	25	26	16	2	0	0	18	56	36
2020	Procurement	3	22	38	22	7	0	7	31	28	23
2020	Real property	0	39	29	11	22	0	0	32	39	10
2020	Information management	0	16	64	20	0	0	0	20	16	16
2020	Information technology	8	39	23	30	0	0	0	30	47	12
2020	Internal audit	4	38	35	19	4	0	0	23	42	22
2020	Evaluation	9	15	54	15	6	0	0	22	25	32
2020	Data sciences	10	25	38	20	5	1	2	25	36	135
2020	Policy	19	27	33	15	5	0	1	20	47	316
2020	Project management	12	25	43	16	4	0	0	20	37	122
2020	Other services to the public	5	17	40	21	14	3	0	36	23	26
2020	None of the above	14	24	43	14	7	0	0	20	37	123
2019	Client contact centre	9	9	17	39	17	0	9	62	19	11
2019	Health care practitioners	12	21	39	22	5	0	1	27	33	70
2019	Federal regulators	4	25	45	20	7	0	0	27	28	22
2019	Compliance, inspection and enforcement	15	29	42	11	0	0	4	11	45	30
2019	Science and technology	3	14	42	26	14	0	1	40	18	218
2019	Administration and operations	9	28	37	18	8	0	1	26	38	218
2019	Human resources	6	34	19	31	10	0	0	41	41	15
2019	Financial management	6	16	55	8	15	0	0	23	22	32
2019	Procurement	0	20	39	35	6	0	0	42	20	12
2019	Real property	0	32	45	16	8	0	0	24	32	13
2019	Materiel management	20	20	30	20	10	0	0	30	40	10
2019	Information management	5	30	15	37	13	0	0	50	35	18
2019	Information technology	8	29	58	5	0	0	0	5	37	14
2019	Internal audit	0	11	52	29	8	0	0	37	11	24
2019	Evaluation	6	14	31	32	15	0	2	48	20	39
2019	Data sciences	4	19	34	33	7	3	1	41	24	102
2019	Policy	8	20	42	20	10	0	0	30	28	301
2019	Project management	15	32	30	20	3	1	0	22	48	118
2019	Other services to the public	0	23	46	13	15	3	0	28	24	25
2019	None of the above	13	21	40	15	7	1	2	22	36	133
2018	Health care practitioners	6	15	46	27	4	0	2	32	21	51
2018	Federal regulators	5	43	26	20	6	0	0	26	48	15
2018	Compliance, inspection and enforcement	11	24	47	13	2	0	2	16	36	37
2018	Science and technology	8	19	42	21	10	0	0	31	27	185
2018	Administration and operations	4	28	42	22	3	1	1	25	33	174
2018	Human resources	0	18	18	51	12	0	0	64	18	16
2018	Financial management	3	18	51	21	7	0	0	28	21	29
2018	Real property	0	38	34	19	9	0	0	28	38	11
2018	Information management	0	0	58	32	10	0	0	42	0	12
2018	Information technology	38	22	41	0	0	0	0	0	59	10
2018	Internal audit	5	33	26	25	10	0	0	35	39	16
2018	Evaluation	7	11	54	20	7	0	0	27	18	27
2018	Data sciences	7	13	38	26	14	2	0	41	20	83
2018	Policy	8	24	44	15	7	1	1	23	33	226
2018	Project management	11	27	43	11	6	1	1	18	39	92
2018	Other services to the public	34	24	22	16	4	0	0	20	58	24
2018	None of the above	15	19	36	19	9	0	1	29	35	123
2017	Health care practitioners	17	33	34	10	6	0	0	16	50	55
2017	Federal regulators	0	42	26	25	8	0	0	33	42	20
2017	Compliance, inspection and enforcement	7	28	49	7	9	0	0	16	35	31
2017	Science and technology	7	24	35	20	12	0	1	33	32	223
2017	Administration and operations	12	21	39	15	7	2	3	24	35	193
2017	Financial management	6	16	37	27	9	5	0	38	23	33
2017	Real property	7	13	25	21	27	0	7	51	21	15
2017	Materiel management	0	19	49	0	32	0	0	32	19	10
2017	Information technology	23	17	48	13	0	0	0	13	39	13
2017	Internal audit	6	11	27	42	5	0	9	52	18	16
2017	Evaluation	3	15	50	16	13	0	3	29	19	32
2017	Data sciences	11	27	34	24	2	0	3	26	39	90
2017	Policy	15	28	35	17	4	0	1	21	43	251
2017	Project management	11	25	40	16	7	0	1	23	37	94
2017	Other services to the public	14	20	32	17	17	0	0	34	34	22
2017	None of the above	17	26	40	13	2	0	2	15	44	147
2014	Health care practitioners	10	41	35	10	2	1	0	13	52	110
2014	Federal regulators	15	29	31	19	7	0	0	25	44	28
2014	Compliance, inspection and enforcement	4	31	35	15	15	0	0	30	35	28
2014	Communications or public affairs	19	42	33	7	0	0	0	7	61	12
2014	Science and technology	9	26	33	22	7	2	1	30	36	309
2014	Administration and operations	16	27	33	17	5	0	1	22	44	320
2014	Human resources	15	24	30	15	16	0	0	31	39	13
2014	Financial management	11	26	37	20	2	0	4	23	38	46
2014	Procurement	12	21	33	6	28	0	0	34	33	15
2014	Real property	18	17	38	27	0	0	0	27	35	23
2014	Materiel management	0	20	28	39	13	0	0	53	20	15
2014	Information management	3	21	41	13	14	0	7	29	26	29
2014	Information technology	14	27	40	19	0	0	0	19	41	22
2014	Internal audit	5	40	44	5	5	0	0	10	45	18
2014	Evaluation	4	22	46	20	4	2	2	25	27	50
2014	Other services to the public	13	36	33	13	4	0	2	17	50	74
2014	None of the above	14	34	34	13	4	1	1	17	49	349

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	15	21	35	19	9	2	0	28	37	69
2020	Federal regulators	31	26	19	12	12	0	0	24	57	20
2020	Compliance, inspection and enforcement	12	23	19	22	15	6	2	41	38	45
2020	Communications or public affairs	13	7	57	7	7	8	0	16	22	14
2020	Science and technology	7	13	29	29	22	1	0	51	20	187
2020	Administration and operations	13	19	28	19	19	0	2	38	33	193
2020	Human resources	10	15	36	5	25	3	5	33	28	20
2020	Financial management	20	24	30	11	12	0	3	24	45	36
2020	Procurement	7	18	31	19	17	0	7	38	28	23
2020	Real property	11	0	29	7	54	0	0	61	11	10
2020	Information management	0	20	16	58	5	0	0	64	20	16
2020	Information technology	8	19	25	16	32	0	0	48	27	12
2020	Internal audit	4	4	29	45	17	0	0	62	9	22
2020	Evaluation	3	18	31	18	23	6	0	44	23	32
2020	Data sciences	16	14	29	26	9	3	2	37	32	135
2020	Policy	19	24	29	19	8	1	1	27	44	315
2020	Project management	14	24	31	21	10	0	0	31	37	122
2020	Other services to the public	2	24	26	21	24	3	0	46	27	26
2020	None of the above	15	26	23	22	11	3	0	34	43	123
2019	Client contact centre	9	0	26	17	26	22	0	56	11	11
2019	Health care practitioners	8	18	35	30	9	0	0	39	26	70
2019	Federal regulators	6	14	43	23	14	0	0	37	19	22
2019	Compliance, inspection and enforcement	15	18	13	24	27	4	0	52	34	29
2019	Science and technology	7	11	25	26	29	1	1	56	19	217
2019	Administration and operations	11	18	31	21	15	2	1	38	30	217
2019	Human resources	0	19	25	41	16	0	0	56	19	15
2019	Financial management	4	11	24	41	21	0	0	62	15	32
2019	Procurement	10	0	35	32	23	0	0	55	10	12
2019	Real property	0	32	8	24	21	8	8	53	38	13
2019	Materiel management	20	40	30	0	10	0	0	10	60	10
2019	Information management	15	13	15	21	36	0	0	57	28	18
2019	Information technology	0	22	12	50	15	0	0	65	22	14
2019	Internal audit	0	6	18	59	17	0	0	76	6	24
2019	Evaluation	2	6	28	25	31	5	2	60	9	39
2019	Data sciences	1	12	35	36	14	2	1	51	14	101
2019	Policy	4	13	29	33	19	1	0	53	18	300
2019	Project management	10	23	32	22	13	0	0	34	33	118
2019	Other services to the public	9	21	12	14	34	3	6	53	33	25
2019	None of the above	14	16	26	26	13	2	3	41	32	133
2018	Health care practitioners	12	16	42	20	6	2	2	27	29	51
2018	Federal regulators	7	40	12	27	13	0	0	40	47	15
2018	Compliance, inspection and enforcement	17	17	24	27	13	0	2	41	35	37
2018	Science and technology	9	18	25	31	15	1	1	47	28	185
2018	Administration and operations	7	21	29	26	13	2	1	41	29	173
2018	Human resources	6	18	30	21	25	0	0	46	24	16
2018	Financial management	6	15	21	36	18	4	0	56	22	29
2018	Real property	9	9	28	25	28	0	0	53	19	11
2018	Information management	0	0	35	53	12	0	0	65	0	11
2018	Information technology	27	0	22	41	11	0	0	51	27	10
2018	Internal audit	0	19	22	22	37	0	0	59	19	16
2018	Evaluation	6	19	34	29	11	0	0	40	26	26
2018	Data sciences	10	18	23	28	19	1	1	48	29	83
2018	Policy	7	17	33	26	14	1	1	41	25	226
2018	Project management	11	19	36	22	8	3	1	32	31	91
2018	Other services to the public	26	23	29	14	8	0	0	22	48	24
2018	None of the above	11	26	27	18	14	2	1	34	39	123
2017	Health care practitioners	20	29	25	17	10	0	0	26	49	55
2017	Federal regulators	5	22	26	34	8	6	0	45	28	20
2017	Compliance, inspection and enforcement	3	23	19	36	19	0	0	55	26	31
2017	Science and technology	11	18	28	20	20	1	1	41	30	222
2017	Administration and operations	7	20	29	22	13	5	3	38	30	190
2017	Financial management	6	6	25	36	21	6	0	61	13	33
2017	Real property	0	7	27	27	39	0	0	66	7	15
2017	Materiel management	9	41	9	19	21	0	0	40	51	10
2017	Information technology	15	17	17	36	17	0	0	52	31	13
2017	Internal audit	0	5	21	38	25	0	9	70	6	16
2017	Evaluation	0	3	40	38	13	3	3	54	3	32
2017	Data sciences	21	25	28	17	9	1	0	25	47	90
2017	Policy	15	20	29	26	7	0	3	34	36	249
2017	Project management	13	21	33	19	13	0	1	32	34	93
2017	Other services to the public	9	23	39	20	9	0	0	29	32	22
2017	None of the above	14	18	32	19	12	2	4	32	34	147
2014	Health care practitioners	19	31	23	16	9	3	0	25	51	109
2014	Federal regulators	4	19	10	53	7	7	0	64	25	28
2014	Compliance, inspection and enforcement	4	29	12	29	26	0	0	55	32	28
2014	Communications or public affairs	19	25	41	15	0	0	0	15	44	12
2014	Science and technology	10	20	33	22	11	2	2	35	31	309
2014	Administration and operations	14	25	31	19	7	2	3	27	41	320
2014	Human resources	31	39	15	7	0	0	8	8	76	13
2014	Financial management	13	19	36	25	4	2	0	29	33	46
2014	Procurement	12	13	34	6	34	0	0	40	25	15
2014	Real property	9	13	39	35	4	0	0	39	22	23
2014	Materiel management	7	28	46	7	7	7	0	14	37	15
2014	Information management	18	20	13	17	17	10	4	40	44	29
2014	Information technology	19	17	35	14	14	0	0	28	36	22
2014	Internal audit	16	21	22	22	18	0	0	40	38	18
2014	Evaluation	4	29	28	23	12	4	0	36	34	49
2014	Other services to the public	19	21	39	9	7	1	3	18	41	74
2014	None of the above	16	26	29	17	9	1	1	27	43	350

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	30	26	18	14	5	6	0	21	60	69
2020	Federal regulators	23	29	33	10	5	0	0	15	52	21
2020	Compliance, inspection and enforcement	24	25	28	13	8	0	2	21	50	45
2020	Communications or public affairs	29	7	42	14	7	0	0	21	36	14
2020	Science and technology	13	23	31	21	11	0	1	33	36	186
2020	Administration and operations	13	25	33	18	7	1	2	26	40	193
2020	Human resources	32	27	21	5	16	0	0	21	58	19
2020	Financial management	20	20	35	15	8	0	3	23	41	36
2020	Procurement	7	17	52	14	3	0	7	19	26	23
2020	Real property	18	18	32	22	11	0	0	32	35	10
2020	Information management	0	31	15	53	0	0	0	53	31	16
2020	Information technology	8	0	44	40	8	0	0	48	8	12
2020	Internal audit	13	23	32	18	9	5	0	28	38	21
2020	Evaluation	18	21	22	32	6	0	0	39	40	32
2020	Data sciences	15	30	29	14	8	2	1	23	47	134
2020	Policy	18	27	35	12	6	1	1	18	45	313
2020	Project management	22	34	30	11	1	1	2	12	58	122
2020	Other services to the public	10	18	27	24	14	6	0	41	30	26
2020	None of the above	24	24	29	15	6	1	0	21	49	123
2019	Client contact centre	9	9	43	9	22	0	9	34	19	11
2019	Health care practitioners	25	32	28	9	3	0	1	13	58	71
2019	Federal regulators	35	36	11	17	0	0	0	17	72	22
2019	Compliance, inspection and enforcement	40	38	15	4	0	4	0	4	80	30
2019	Science and technology	12	21	34	21	10	2	2	32	33	218
2019	Administration and operations	23	26	33	13	4	0	1	18	49	217
2019	Human resources	25	28	34	12	0	0	0	12	53	15
2019	Financial management	17	11	42	19	11	0	0	30	28	32
2019	Procurement	27	15	33	24	0	0	0	24	43	13
2019	Real property	32	29	24	16	0	0	0	16	61	13
2019	Materiel management	20	50	10	10	0	10	0	11	78	10
2019	Information management	15	28	28	14	16	0	0	29	43	18
2019	Information technology	20	15	23	35	8	0	0	42	35	14
2019	Internal audit	4	43	41	4	10	0	0	13	46	24
2019	Evaluation	14	32	32	10	13	0	0	23	45	38
2019	Data sciences	23	22	29	15	7	2	2	23	47	102
2019	Policy	17	30	31	15	7	0	0	22	47	299
2019	Project management	27	37	24	9	2	0	0	12	64	120
2019	Other services to the public	23	24	25	16	6	0	6	23	50	25
2019	None of the above	20	35	29	9	3	1	2	13	57	132
2018	Health care practitioners	35	31	21	7	4	0	2	11	67	49
2018	Federal regulators	41	28	25	0	6	0	0	6	69	15
2018	Compliance, inspection and enforcement	35	26	31	6	0	0	2	6	63	37
2018	Science and technology	18	21	31	17	7	4	2	25	42	185
2018	Administration and operations	24	24	30	16	5	1	1	21	49	173
2018	Human resources	13	18	30	24	15	0	0	39	31	16
2018	Financial management	21	19	28	25	7	0	0	32	40	29
2018	Real property	28	35	28	0	9	0	0	9	63	11
2018	Information management	0	0	47	53	0	0	0	53	0	11
2018	Information technology	27	22	22	0	22	0	8	23	53	10
2018	Internal audit	5	44	37	14	0	0	0	14	49	16
2018	Evaluation	11	39	34	11	4	0	0	15	51	26
2018	Data sciences	19	26	33	13	5	2	1	19	47	83
2018	Policy	20	28	33	12	5	0	2	17	49	226
2018	Project management	35	25	27	9	1	3	0	11	62	92
2018	Other services to the public	47	29	16	4	0	4	0	4	79	24
2018	None of the above	24	36	24	6	8	1	1	14	61	122
2017	Health care practitioners	26	34	29	7	4	0	0	11	60	55
2017	Federal regulators	36	30	34	0	0	0	0	0	66	20
2017	Compliance, inspection and enforcement	38	24	29	7	3	0	0	10	62	31
2017	Science and technology	18	26	30	10	11	2	2	22	46	222
2017	Administration and operations	22	24	31	13	5	1	3	19	48	193
2017	Financial management	9	30	34	12	12	3	0	24	41	33
2017	Real property	20	33	14	13	21	0	0	34	52	15
2017	Materiel management	0	19	38	9	34	0	0	43	19	10
2017	Information technology	15	25	38	23	0	0	0	23	39	13
2017	Internal audit	11	28	27	10	14	0	9	27	43	16
2017	Evaluation	13	16	45	13	10	0	3	23	30	31
2017	Data sciences	29	24	35	3	4	2	4	7	56	90
2017	Policy	26	25	30	15	3	0	1	18	51	252
2017	Project management	29	29	29	9	2	0	1	11	59	94
2017	Other services to the public	31	30	30	0	9	0	0	9	61	22
2017	None of the above	25	32	23	9	5	0	5	15	60	146
2014	Health care practitioners	44	38	11	6	1	1	0	6	82	109
2014	Federal regulators	40	22	28	6	3	0	0	10	62	28
2014	Compliance, inspection and enforcement	30	45	14	4	7	0	0	11	75	28
2014	Communications or public affairs	53	39	8	0	0	0	0	0	92	12
2014	Science and technology	27	26	24	12	8	2	2	20	54	308
2014	Administration and operations	39	30	23	4	2	1	1	6	70	321
2014	Human resources	46	23	15	8	8	0	0	16	69	13
2014	Financial management	35	26	30	5	2	0	2	7	62	46
2014	Procurement	33	46	0	0	21	0	0	21	79	15
2014	Real property	20	26	27	18	9	0	0	27	47	23
2014	Materiel management	33	15	33	7	7	7	0	14	51	15
2014	Information management	18	27	21	16	15	0	4	32	46	29
2014	Information technology	32	26	19	23	0	0	0	23	57	22
2014	Internal audit	11	12	44	22	5	0	5	29	25	18
2014	Evaluation	36	23	24	14	0	2	2	14	61	50
2014	Other services to the public	52	21	17	6	2	0	3	8	75	74
2014	None of the above	38	31	18	9	3	1	1	12	70	350

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	17	23	33	21	5	2	0	27	40	69
2020	Federal regulators	20	27	30	18	5	0	0	23	47	21
2020	Compliance, inspection and enforcement	12	15	27	23	13	6	4	40	30	45
2020	Communications or public affairs	14	21	36	21	7	0	0	28	35	14
2020	Science and technology	5	17	27	31	20	0	0	51	22	185
2020	Administration and operations	17	20	29	18	14	1	2	33	37	191
2020	Human resources	15	25	26	29	5	0	0	34	41	20
2020	Financial management	17	30	24	15	11	0	3	26	49	36
2020	Procurement	0	17	48	14	14	0	7	30	18	23
2020	Real property	7	7	11	43	32	0	0	75	14	10
2020	Information management	0	10	27	53	10	0	0	63	10	16
2020	Information technology	16	11	35	32	7	0	0	38	27	12
2020	Internal audit	0	26	35	30	9	0	0	39	26	22
2020	Evaluation	12	18	37	23	9	0	0	32	31	32
2020	Data sciences	7	15	35	30	11	2	1	42	22	135
2020	Policy	23	27	27	14	6	1	1	21	51	315
2020	Project management	11	21	42	23	2	0	1	26	32	122
2020	Other services to the public	3	13	12	32	37	3	0	71	17	26
2020	None of the above	13	22	32	20	12	0	1	33	35	123
2019	Client contact centre	9	9	9	18	48	0	9	72	19	11
2019	Health care practitioners	9	15	49	18	6	0	1	25	25	69
2019	Federal regulators	6	21	54	10	9	0	0	19	26	22
2019	Compliance, inspection and enforcement	7	22	27	30	10	0	4	41	30	30
2019	Science and technology	2	9	25	40	25	0	0	64	11	216
2019	Administration and operations	9	24	36	24	6	0	1	30	33	217
2019	Human resources	6	6	44	25	19	0	0	44	12	15
2019	Financial management	14	5	37	28	16	0	0	44	18	32
2019	Procurement	10	0	35	39	16	0	0	55	10	12
2019	Real property	0	16	37	32	16	0	0	47	16	13
2019	Materiel management	10	10	20	20	30	10	0	56	22	10
2019	Information management	0	15	15	34	36	0	0	70	15	18
2019	Information technology	0	8	30	47	15	0	0	62	8	14
2019	Internal audit	7	18	45	24	0	5	0	26	27	24
2019	Evaluation	7	17	24	30	19	2	0	50	25	39
2019	Data sciences	5	11	31	37	16	1	0	53	16	102
2019	Policy	11	24	35	22	7	0	0	30	35	301
2019	Project management	14	19	44	21	2	0	0	23	33	120
2019	Other services to the public	0	27	27	21	25	0	0	47	27	25
2019	None of the above	8	25	31	24	10	1	1	34	34	132
2018	Health care practitioners	7	6	49	23	14	0	2	38	13	51
2018	Federal regulators	6	27	43	12	12	0	0	23	34	15
2018	Compliance, inspection and enforcement	3	16	39	33	8	0	2	41	19	37
2018	Science and technology	5	11	24	35	23	1	0	59	17	183
2018	Administration and operations	10	21	32	25	11	0	2	36	32	173
2018	Human resources	0	30	30	19	21	0	0	40	30	16
2018	Financial management	15	10	39	25	11	0	0	36	25	29
2018	Real property	0	9	25	46	19	0	0	65	9	11
2018	Information management	0	0	25	56	19	0	0	75	0	12
2018	Information technology	11	0	38	51	0	0	0	51	11	10
2018	Internal audit	0	14	38	26	22	0	0	49	14	16
2018	Evaluation	11	15	51	19	4	0	0	23	26	27
2018	Data sciences	6	17	25	31	20	1	0	51	23	83
2018	Policy	14	26	35	18	6	0	1	25	40	227
2018	Project management	13	19	36	23	8	1	0	31	33	90
2018	Other services to the public	4	23	24	32	16	0	0	49	27	23
2018	None of the above	10	23	34	20	12	0	1	32	33	123
2017	Health care practitioners	19	15	36	24	6	0	0	30	34	55
2017	Federal regulators	0	20	41	30	9	0	0	39	20	20
2017	Compliance, inspection and enforcement	6	9	42	28	15	0	0	43	16	31
2017	Science and technology	5	11	30	32	20	0	1	53	17	219
2017	Administration and operations	11	24	35	17	9	1	3	27	36	191
2017	Financial management	6	16	36	22	12	3	6	37	24	33
2017	Real property	0	13	13	34	34	0	7	73	14	15
2017	Materiel management	0	0	51	19	30	0	0	49	0	10
2017	Information technology	0	18	16	48	18	0	0	66	18	12
2017	Internal audit	12	6	28	33	21	0	0	54	18	15
2017	Evaluation	6	12	34	29	16	0	3	45	19	32
2017	Data sciences	4	13	32	34	16	0	1	50	18	89
2017	Policy	17	26	35	16	5	0	1	21	43	252
2017	Project management	11	22	34	22	8	0	3	31	34	94
2017	Other services to the public	4	28	21	35	9	4	0	45	33	22
2017	None of the above	11	21	33	22	8	0	4	32	34	147
2014	Health care practitioners	15	23	37	18	4	2	1	23	39	110
2014	Federal regulators	12	32	35	10	11	0	0	21	44	28
2014	Compliance, inspection and enforcement	8	14	35	21	22	0	0	43	22	28
2014	Communications or public affairs	26	26	31	8	8	0	0	16	53	12
2014	Science and technology	7	15	28	32	16	1	1	49	23	307
2014	Administration and operations	17	28	33	14	5	0	2	20	47	320
2014	Human resources	15	23	16	37	8	0	0	46	38	13
2014	Financial management	17	28	29	20	4	0	2	25	46	46
2014	Procurement	13	34	26	0	28	0	0	28	46	15
2014	Real property	0	13	21	58	4	4	0	65	13	23
2014	Materiel management	0	7	34	46	13	0	0	59	7	15
2014	Information management	7	17	27	24	21	0	4	47	25	29
2014	Information technology	0	17	41	23	18	0	0	41	17	22
2014	Internal audit	16	33	39	6	5	0	0	11	49	18
2014	Evaluation	16	18	40	22	4	0	0	26	34	50
2014	Other services to the public	11	28	27	23	3	1	7	29	42	74
2014	None of the above	22	28	27	17	5	0	1	22	50	350

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	26	20	20	18	7	8	0	28	50	69
2020	Federal regulators	19	28	25	12	12	0	3	25	49	20
2020	Compliance, inspection and enforcement	20	14	23	29	7	2	3	39	37	45
2020	Communications or public affairs	7	28	49	0	7	8	0	8	39	14
2020	Science and technology	17	20	24	26	12	0	0	38	38	187
2020	Administration and operations	21	19	25	17	14	0	3	32	42	194
2020	Human resources	5	46	18	10	15	5	0	27	54	20
2020	Financial management	23	27	17	20	11	0	3	32	51	36
2020	Procurement	7	21	36	10	18	3	4	31	30	22
2020	Real property	7	32	39	0	22	0	0	22	39	10
2020	Information management	5	30	11	38	11	5	0	51	38	16
2020	Information technology	19	23	36	7	15	0	0	22	43	12
2020	Internal audit	9	16	41	17	13	4	0	31	26	22
2020	Evaluation	9	12	21	39	19	0	0	57	21	32
2020	Data sciences	14	22	28	19	12	2	2	33	38	135
2020	Policy	21	23	27	15	11	2	1	27	45	315
2020	Project management	21	22	31	17	8	1	0	25	43	122
2020	Other services to the public	11	13	18	20	26	7	5	52	27	26
2020	None of the above	18	20	25	22	13	1	1	36	39	123
2019	Client contact centre	9	9	0	26	48	0	9	81	19	11
2019	Health care practitioners	17	26	25	20	9	1	3	30	44	70
2019	Federal regulators	6	29	43	14	9	0	0	23	35	22
2019	Compliance, inspection and enforcement	7	22	43	14	10	0	4	25	30	29
2019	Science and technology	9	21	29	22	16	1	2	39	31	217
2019	Administration and operations	15	18	31	20	13	2	1	34	34	217
2019	Human resources	6	25	41	19	10	0	0	28	31	15
2019	Financial management	20	6	30	21	21	2	0	42	27	32
2019	Procurement	10	0	42	32	16	0	0	48	10	12
2019	Real property	0	17	40	26	17	0	0	43	17	12
2019	Materiel management	40	20	10	0	20	10	0	22	66	10
2019	Information management	10	20	18	19	33	0	0	52	30	18
2019	Information technology	0	22	35	28	15	0	0	43	22	14
2019	Internal audit	11	18	20	38	4	5	4	47	32	24
2019	Evaluation	5	18	19	27	23	5	2	54	25	39
2019	Data sciences	15	15	27	25	15	2	1	41	31	101
2019	Policy	11	19	30	23	13	2	3	37	32	301
2019	Project management	22	22	31	16	7	2	1	23	45	119
2019	Other services to the public	18	25	18	13	24	0	3	38	44	25
2019	None of the above	21	19	29	18	8	1	3	28	42	133
2018	Health care practitioners	27	20	32	12	6	0	4	18	48	51
2018	Federal regulators	8	51	22	6	13	0	0	19	59	14
2018	Compliance, inspection and enforcement	28	22	16	19	7	3	5	29	54	37
2018	Science and technology	21	22	28	18	9	2	1	27	44	185
2018	Administration and operations	16	25	26	17	14	0	2	32	42	174
2018	Human resources	0	12	24	36	12	0	16	57	14	16
2018	Financial management	23	15	28	26	7	0	0	33	39	29
2018	Real property	28	0	44	9	19	0	0	28	28	11
2018	Information management	9	23	32	28	9	0	0	37	32	11
2018	Information technology	9	28	41	11	11	0	0	22	38	10
2018	Internal audit	5	14	26	22	32	0	0	55	19	16
2018	Evaluation	21	18	18	22	13	4	4	38	42	27
2018	Data sciences	17	26	22	16	15	4	1	32	45	83
2018	Policy	14	22	35	16	11	1	2	28	36	227
2018	Project management	25	23	30	16	4	1	1	20	49	92
2018	Other services to the public	36	10	22	12	20	0	0	32	46	24
2018	None of the above	18	33	21	15	10	1	2	26	52	123
2017	Health care practitioners	31	23	19	15	8	2	2	24	56	54
2017	Federal regulators	6	31	37	19	8	0	0	27	37	20
2017	Compliance, inspection and enforcement	13	35	19	18	15	0	0	33	48	31
2017	Science and technology	21	24	23	12	17	2	0	30	47	223
2017	Administration and operations	18	23	26	18	11	2	3	30	43	191
2017	Financial management	9	22	30	25	5	3	6	33	34	33
2017	Real property	0	13	54	14	13	0	7	29	14	15
2017	Materiel management	0	28	19	19	34	0	0	53	28	10
2017	Information technology	31	0	38	15	17	0	0	31	31	13
2017	Internal audit	17	5	20	11	32	0	15	51	25	16
2017	Evaluation	3	22	24	22	22	3	3	47	27	32
2017	Data sciences	22	23	23	14	13	2	2	28	48	90
2017	Policy	24	24	27	17	5	1	2	23	49	252
2017	Project management	20	28	30	11	8	2	1	19	49	94
2017	Other services to the public	14	43	16	18	4	0	5	23	60	22
2017	None of the above	26	25	26	12	4	1	6	17	55	146
2014	Health care practitioners	29	31	24	8	7	1	1	15	61	110
2014	Federal regulators	8	34	34	17	7	0	0	24	42	28
2014	Compliance, inspection and enforcement	14	22	25	18	21	0	0	39	36	28
2014	Communications or public affairs	44	23	33	0	0	0	0	0	67	12
2014	Science and technology	21	22	22	19	12	1	2	32	45	308
2014	Administration and operations	26	30	23	13	6	0	1	20	57	321
2014	Human resources	24	15	30	22	8	0	0	31	39	13
2014	Financial management	24	41	8	16	9	0	2	25	66	46
2014	Procurement	19	28	19	6	28	0	0	34	47	15
2014	Real property	14	13	47	26	0	0	0	26	27	23
2014	Materiel management	7	21	20	39	13	0	0	53	28	15
2014	Information management	20	14	29	13	18	3	4	33	36	29
2014	Information technology	14	31	26	24	5	0	0	29	46	22
2014	Internal audit	22	38	23	6	5	0	6	12	64	18
2014	Evaluation	22	24	38	6	0	2	8	7	51	50
2014	Other services to the public	24	25	30	12	6	0	3	19	50	73
2014	None of the above	31	29	24	9	4	0	2	14	61	350

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	13	21	17	31	14	4	0	47	35	69
2020	Federal regulators	14	19	33	26	8	0	0	34	33	21
2020	Compliance, inspection and enforcement	14	8	21	33	13	8	2	52	25	45
2020	Communications or public affairs	14	34	36	0	7	8	0	8	53	14
2020	Science and technology	5	11	21	32	28	1	2	62	16	187
2020	Administration and operations	14	24	24	18	17	0	2	36	39	194
2020	Human resources	5	31	21	25	10	8	0	39	39	20
2020	Financial management	19	18	11	32	11	8	0	47	41	36
2020	Procurement	3	15	28	26	17	0	11	49	21	23
2020	Real property	0	11	29	22	39	0	0	61	11	10
2020	Information management	0	10	27	34	24	5	0	61	11	16
2020	Information technology	19	0	26	0	54	0	0	54	19	12
2020	Internal audit	0	16	17	41	17	4	4	63	18	22
2020	Evaluation	9	19	13	43	16	0	0	59	28	31
2020	Data sciences	13	15	24	29	13	4	2	45	30	135
2020	Policy	19	19	27	20	11	3	2	32	40	315
2020	Project management	19	21	28	22	8	2	1	31	41	121
2020	Other services to the public	7	22	9	15	34	10	5	57	33	26
2020	None of the above	15	20	20	26	16	2	2	43	36	123
2019	Client contact centre	17	0	17	18	39	0	9	62	19	11
2019	Health care practitioners	12	18	32	19	17	1	1	37	31	69
2019	Federal regulators	0	24	49	22	6	0	0	27	24	21
2019	Compliance, inspection and enforcement	4	20	22	27	16	4	7	49	27	30
2019	Science and technology	5	9	23	31	29	1	2	62	15	218
2019	Administration and operations	14	22	31	16	14	2	1	31	37	217
2019	Human resources	6	31	19	25	10	0	10	38	41	15
2019	Financial management	13	16	33	22	13	0	4	36	30	31
2019	Procurement	10	6	16	26	42	0	0	68	16	12
2019	Real property	0	8	8	47	21	8	8	81	9	13
2019	Materiel management	10	40	20	0	30	0	0	30	50	10
2019	Information management	15	15	5	39	26	0	0	65	30	18
2019	Information technology	0	8	8	55	30	0	0	85	8	14
2019	Internal audit	7	4	41	33	4	5	5	41	12	24
2019	Evaluation	7	18	35	12	20	2	5	35	28	39
2019	Data sciences	7	16	29	32	14	3	0	47	23	101
2019	Policy	8	20	29	24	15	2	2	41	29	299
2019	Project management	19	26	31	15	5	2	2	21	47	120
2019	Other services to the public	11	23	11	18	35	3	0	54	35	25
2019	None of the above	15	18	28	17	18	0	4	36	35	132
2018	Health care practitioners	21	19	25	19	10	2	4	31	43	50
2018	Federal regulators	15	21	52	6	6	0	0	12	36	15
2018	Compliance, inspection and enforcement	6	26	41	17	8	0	2	26	32	37
2018	Science and technology	11	13	17	28	28	2	1	57	25	185
2018	Administration and operations	15	23	25	17	13	3	3	33	40	171
2018	Human resources	0	30	36	12	6	7	9	22	35	16
2018	Financial management	22	31	29	15	3	0	0	18	53	29
2018	Real property	9	9	9	44	28	0	0	72	19	11
2018	Information management	6	21	35	27	0	0	12	31	30	11
2018	Information technology	7	0	9	43	41	0	0	84	7	10
2018	Internal audit	0	19	30	35	16	0	0	51	19	16
2018	Evaluation	10	18	48	24	0	0	0	24	28	27
2018	Data sciences	9	23	32	16	16	1	2	33	34	83
2018	Policy	13	22	30	20	12	1	2	33	36	226
2018	Project management	17	23	31	19	7	1	1	27	41	92
2018	Other services to the public	25	12	8	24	23	4	4	52	40	23
2018	None of the above	13	25	28	16	13	2	4	30	40	122
2017	Health care practitioners	17	23	31	16	11	0	1	27	41	55
2017	Federal regulators	0	16	37	34	9	0	4	45	17	20
2017	Compliance, inspection and enforcement	0	29	28	31	12	0	0	43	29	31
2017	Science and technology	10	12	22	27	24	3	3	54	23	222
2017	Administration and operations	13	23	28	16	10	5	4	29	40	192
2017	Financial management	9	9	40	25	15	3	0	41	19	33
2017	Real property	0	0	7	39	47	7	0	92	0	15
2017	Materiel management	0	9	19	28	34	9	0	69	10	10
2017	Information technology	0	0	17	67	17	0	0	83	0	13
2017	Internal audit	6	5	42	18	20	0	9	42	11	16
2017	Evaluation	3	12	38	28	6	6	6	39	18	32
2017	Data sciences	17	29	31	10	9	0	4	19	49	90
2017	Policy	16	20	29	24	9	1	1	33	37	251
2017	Project management	16	22	36	15	8	2	2	23	39	94
2017	Other services to the public	0	37	29	12	22	0	0	34	37	22
2017	None of the above	17	19	24	20	10	2	9	34	39	147
2014	Health care practitioners	23	21	37	12	5	2	2	17	45	110
2014	Federal regulators	12	4	49	17	14	0	4	32	16	28
2014	Compliance, inspection and enforcement	11	10	21	31	18	4	4	54	23	28
2014	Communications or public affairs	17	43	25	8	0	0	7	9	65	12
2014	Science and technology	7	12	25	28	21	2	4	53	20	308
2014	Administration and operations	15	22	30	18	10	1	4	30	39	319
2014	Human resources	16	15	22	31	8	0	8	43	34	13
2014	Financial management	13	24	36	18	6	0	2	25	38	46
2014	Procurement	12	13	14	27	28	6	0	58	27	15
2014	Real property	0	9	35	43	8	4	0	54	10	23
2014	Materiel management	0	13	20	34	26	7	0	65	14	15
2014	Information management	3	31	24	17	11	3	10	32	40	29
2014	Information technology	0	8	17	33	42	0	0	74	8	22
2014	Internal audit	38	23	16	18	5	0	0	23	61	18
2014	Evaluation	24	14	31	18	6	4	4	26	41	50
2014	Other services to the public	15	21	30	17	9	0	9	28	39	74
2014	None of the above	15	21	32	22	6	1	3	30	37	350

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	21	35	14	17	6	6	0	25	60	68
2020	Federal regulators	16	13	46	17	8	0	0	25	29	21
2020	Compliance, inspection and enforcement	17	19	31	17	6	8	2	25	40	45
2020	Communications or public affairs	14	35	30	14	7	0	0	21	49	14
2020	Science and technology	15	23	34	13	13	1	1	27	38	185
2020	Administration and operations	13	23	34	18	11	0	1	30	36	194
2020	Human resources	14	21	27	27	10	0	0	38	36	19
2020	Financial management	17	23	32	18	8	0	3	26	41	36
2020	Procurement	7	7	42	27	14	0	4	43	14	23
2020	Real property	11	40	28	11	11	0	0	22	50	10
2020	Information management	11	17	53	20	0	0	0	20	27	15
2020	Information technology	8	11	11	61	8	0	0	70	19	12
2020	Internal audit	13	13	41	16	13	4	0	30	27	22
2020	Evaluation	21	12	37	19	11	0	0	30	34	32
2020	Data sciences	16	18	34	18	8	5	1	28	36	135
2020	Policy	19	22	36	14	8	1	1	22	42	315
2020	Project management	20	27	33	15	3	0	2	19	48	121
2020	Other services to the public	3	10	29	24	23	11	0	52	15	26
2020	None of the above	15	23	31	18	10	2	1	29	39	122
2019	Client contact centre	17	0	26	18	30	9	0	53	19	11
2019	Health care practitioners	20	37	26	5	10	0	1	15	59	70
2019	Federal regulators	24	37	22	12	5	0	0	17	61	22
2019	Compliance, inspection and enforcement	25	28	20	7	10	7	4	18	59	30
2019	Science and technology	10	22	34	19	11	1	2	32	33	218
2019	Administration and operations	15	25	37	15	7	1	0	22	41	217
2019	Human resources	12	34	34	19	0	0	0	19	47	15
2019	Financial management	12	24	33	18	13	0	0	31	36	32
2019	Procurement	16	16	32	35	0	0	0	35	32	12
2019	Real property	16	21	47	16	0	0	0	16	37	13
2019	Materiel management	30	20	30	0	10	10	0	11	55	10
2019	Information management	22	15	20	29	13	0	0	42	37	18
2019	Information technology	12	15	43	22	8	0	0	30	27	14
2019	Internal audit	7	21	31	26	9	5	0	37	30	24
2019	Evaluation	15	25	26	15	14	5	0	30	42	39
2019	Data sciences	15	28	31	15	9	2	0	24	44	101
2019	Policy	16	30	32	12	7	2	1	20	47	301
2019	Project management	22	37	30	7	2	1	1	9	60	120
2019	Other services to the public	18	27	23	13	17	3	0	31	46	25
2019	None of the above	25	22	35	10	3	2	2	14	49	133
2018	Health care practitioners	26	44	21	4	1	2	2	6	73	51
2018	Federal regulators	36	21	19	13	6	6	0	20	60	15
2018	Compliance, inspection and enforcement	19	35	38	3	2	0	2	5	56	37
2018	Science and technology	12	31	31	16	7	1	1	24	45	185
2018	Administration and operations	20	24	31	15	6	2	2	22	46	173
2018	Human resources	6	19	48	12	15	0	0	27	25	16
2018	Financial management	21	19	24	29	7	0	0	36	40	29
2018	Real property	28	35	28	0	9	0	0	9	63	11
2018	Information management	0	12	71	18	0	0	0	18	12	11
2018	Information technology	27	11	11	30	22	0	0	51	38	10
2018	Internal audit	0	30	46	19	5	0	0	24	30	16
2018	Evaluation	18	27	39	17	0	0	0	17	45	26
2018	Data sciences	20	24	35	8	9	2	1	18	46	83
2018	Policy	21	28	32	13	4	0	1	18	50	227
2018	Project management	25	35	23	12	3	0	1	15	61	92
2018	Other services to the public	32	42	13	9	0	4	0	9	77	24
2018	None of the above	21	33	20	15	9	1	1	24	55	123
2017	Health care practitioners	16	31	37	8	6	0	2	14	49	55
2017	Federal regulators	22	19	36	20	4	0	0	24	40	20
2017	Compliance, inspection and enforcement	12	25	49	6	3	3	0	10	39	31
2017	Science and technology	15	26	28	13	10	5	3	25	45	223
2017	Administration and operations	21	24	27	14	8	2	3	23	48	193
2017	Financial management	7	24	29	28	9	0	3	38	32	32
2017	Real property	28	31	13	0	28	0	0	28	59	15
2017	Materiel management	0	28	19	9	43	0	0	53	28	10
2017	Information technology	23	23	29	25	0	0	0	25	46	13
2017	Internal audit	6	11	42	5	27	0	9	35	18	16
2017	Evaluation	3	34	34	13	12	0	3	26	39	32
2017	Data sciences	24	23	37	11	4	0	2	15	48	90
2017	Policy	22	29	31	12	3	1	2	16	52	251
2017	Project management	25	30	27	11	4	1	1	16	57	94
2017	Other services to the public	21	34	31	4	4	5	0	9	58	22
2017	None of the above	23	30	29	5	5	1	6	11	57	146
2014	Health care practitioners	32	36	21	7	2	1	1	9	69	109
2014	Federal regulators	20	28	32	17	3	0	0	21	47	28
2014	Compliance, inspection and enforcement	11	35	29	10	15	0	0	25	46	28
2014	Communications or public affairs	61	16	15	8	0	0	0	8	77	12
2014	Science and technology	23	24	25	13	9	2	3	24	50	309
2014	Administration and operations	32	29	23	11	3	1	2	14	63	322
2014	Human resources	23	16	30	15	15	0	0	31	39	13
2014	Financial management	23	26	35	7	7	0	2	14	51	46
2014	Procurement	27	39	6	0	21	0	7	22	71	15
2014	Real property	30	13	26	27	4	0	0	31	43	23
2014	Materiel management	13	39	21	13	7	0	7	21	56	15
2014	Information management	18	27	28	13	11	0	4	25	46	29
2014	Information technology	24	22	22	27	5	0	0	32	46	22
2014	Internal audit	11	5	60	19	5	0	0	24	16	18
2014	Evaluation	30	14	42	12	0	2	0	12	45	50
2014	Other services to the public	37	26	20	8	3	0	5	12	67	73
2014	None of the above	30	30	27	7	3	2	1	10	62	350

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	4	25	42	20	8	0	0	29	29	69
2020	Federal regulators	10	21	37	29	3	0	0	32	31	21
2020	Compliance, inspection and enforcement	7	18	27	29	16	0	2	47	26	45
2020	Communications or public affairs	14	28	21	29	8	0	0	37	42	14
2020	Science and technology	4	14	38	29	14	1	0	43	18	187
2020	Administration and operations	6	10	37	34	11	0	1	47	16	194
2020	Human resources	5	15	51	15	13	0	0	29	21	20
2020	Financial management	3	13	32	35	17	0	0	52	16	35
2020	Procurement	8	3	28	43	14	0	4	59	12	23
2020	Real property	7	11	50	22	11	0	0	32	18	10
2020	Information management	10	16	37	37	0	0	0	37	26	16
2020	Information technology	8	18	27	38	8	0	0	46	26	12
2020	Internal audit	4	19	39	20	17	0	0	38	23	22
2020	Evaluation	9	9	43	25	14	0	0	39	18	32
2020	Data sciences	6	20	34	25	12	2	1	39	26	135
2020	Policy	8	14	41	27	9	1	1	37	22	315
2020	Project management	6	19	34	37	4	0	0	41	25	122
2020	Other services to the public	2	15	32	15	33	3	0	50	17	26
2020	None of the above	9	21	36	26	9	0	0	34	30	123
2019	Client contact centre	0	17	26	17	39	0	0	57	17	11
2019	Health care practitioners	16	21	35	16	10	0	3	27	38	70
2019	Federal regulators	11	23	44	17	5	0	0	23	33	22
2019	Compliance, inspection and enforcement	7	25	37	21	9	0	0	31	32	30
2019	Science and technology	8	15	28	34	14	0	1	49	23	219
2019	Administration and operations	13	23	34	20	9	0	1	29	36	217
2019	Human resources	0	12	41	47	0	0	0	47	12	15
2019	Financial management	15	15	27	16	27	0	0	43	30	32
2019	Procurement	10	26	42	10	13	0	0	23	36	12
2019	Real property	0	21	32	32	16	0	0	47	21	13
2019	Materiel management	20	10	10	30	20	10	0	56	33	10
2019	Information management	10	9	28	28	26	0	0	54	19	18
2019	Information technology	8	20	34	23	15	0	0	38	28	14
2019	Internal audit	7	23	33	24	13	0	0	37	30	24
2019	Evaluation	10	22	37	17	14	0	0	31	32	39
2019	Data sciences	14	25	41	11	9	0	0	20	39	100
2019	Policy	11	26	35	19	9	0	0	28	37	301
2019	Project management	11	33	32	19	5	0	0	24	44	120
2019	Other services to the public	11	19	31	16	19	4	0	37	31	25
2019	None of the above	11	24	39	19	6	1	1	25	36	133

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	16	37	13	22	11	1	0	54	33	68
2020	Federal regulators	21	29	6	31	13	0	0	50	44	21
2020	Compliance, inspection and enforcement	26	31	12	12	13	3	2	61	27	45
2020	Communications or public affairs	21	8	43	21	7	0	0	29	28	14
2020	Science and technology	17	36	18	19	7	3	0	54	28	186
2020	Administration and operations	21	32	24	14	8	1	0	54	22	190
2020	Human resources	44	10	31	0	10	5	0	57	11	20
2020	Financial management	26	36	11	16	9	3	0	63	25	36
2020	Procurement	33	22	22	15	4	0	4	57	20	23
2020	Real property	22	35	22	11	11	0	0	57	22	10
2020	Information management	14	50	16	15	5	0	0	64	20	16
2020	Information technology	8	49	8	27	7	0	0	57	35	12
2020	Internal audit	22	32	26	16	4	0	0	54	20	22
2020	Evaluation	11	32	19	22	13	3	0	44	36	31
2020	Data sciences	15	38	15	16	8	8	0	57	27	134
2020	Policy	12	34	19	20	14	2	0	46	35	314
2020	Project management	12	38	22	16	11	0	0	51	27	122
2020	Other services to the public	24	33	11	22	5	5	0	60	29	26
2020	None of the above	13	24	24	24	14	2	0	37	38	120
2019	Client contact centre	48	26	9	17	0	0	0	74	17	11
2019	Health care practitioners	8	39	17	23	10	2	0	49	34	70
2019	Federal regulators	14	34	9	34	9	0	0	48	43	22
2019	Compliance, inspection and enforcement	21	19	18	29	10	4	0	42	40	29
2019	Science and technology	17	30	19	21	9	5	0	49	31	218
2019	Administration and operations	12	40	21	15	10	3	0	53	25	217
2019	Human resources	16	50	0	19	16	0	0	66	34	15
2019	Financial management	24	51	15	6	0	4	0	78	6	32
2019	Procurement	16	48	6	10	10	10	0	71	22	12
2019	Real property	26	17	23	26	9	0	0	43	35	12
2019	Materiel management	10	20	40	20	10	0	0	30	30	10
2019	Information management	13	33	21	9	9	15	0	54	21	19
2019	Information technology	15	55	0	22	8	0	0	71	29	14
2019	Internal audit	20	42	18	7	0	7	5	71	8	24
2019	Evaluation	15	29	31	11	0	12	2	51	13	39
2019	Data sciences	15	31	25	18	6	5	0	49	25	102
2019	Policy	11	37	19	17	9	7	0	52	27	299
2019	Project management	10	28	32	19	10	2	0	39	29	121
2019	Other services to the public	14	31	19	25	8	4	0	46	34	24
2019	None of the above	9	28	25	21	12	5	0	40	34	131

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	49	19	13	7	7	5	0	72	15	68
2020	Federal regulators	56	24	3	10	6	0	0	81	16	21
2020	Compliance, inspection and enforcement	49	32	10	6	3	0	0	81	9	45
2020	Communications or public affairs	43	28	7	15	7	0	0	71	22	14
2020	Science and technology	41	30	7	10	10	1	0	72	21	187
2020	Administration and operations	53	25	6	7	8	1	0	78	16	192
2020	Human resources	59	20	10	0	10	0	0	79	10	20
2020	Financial management	64	22	2	6	0	3	3	92	6	36
2020	Procurement	48	26	0	12	11	0	4	77	23	23
2020	Real property	0	35	4	18	43	0	0	35	61	10
2020	Information management	47	47	6	0	0	0	0	94	0	15
2020	Information technology	30	43	0	19	8	0	0	73	27	12
2020	Internal audit	53	13	13	17	4	0	0	65	22	22
2020	Evaluation	48	31	3	6	9	3	0	81	16	32
2020	Data sciences	62	27	4	5	2	1	0	89	7	134
2020	Policy	53	28	7	7	5	1	0	81	12	316
2020	Project management	52	19	9	13	6	0	0	71	20	122
2020	Other services to the public	56	16	0	14	5	8	0	79	21	26
2020	None of the above	45	27	7	10	8	1	1	74	18	123
2019	Client contact centre	61	22	0	9	9	0	0	83	17	11
2019	Health care practitioners	45	27	9	14	4	0	0	73	18	71
2019	Federal regulators	55	19	10	7	9	0	0	74	16	22
2019	Compliance, inspection and enforcement	51	25	7	17	0	0	0	76	17	30
2019	Science and technology	42	32	12	7	6	0	1	75	13	217
2019	Administration and operations	42	27	9	14	9	0	0	69	22	216
2019	Human resources	41	37	6	16	0	0	0	78	16	15
2019	Financial management	74	23	0	0	3	0	0	97	3	31
2019	Procurement	58	23	10	10	0	0	0	80	10	12
2019	Real property	24	29	24	0	24	0	0	52	24	13
2019	Materiel management	60	10	10	0	20	0	0	70	20	10
2019	Information management	36	40	5	15	5	0	0	76	19	19
2019	Information technology	58	12	0	22	8	0	0	70	30	14
2019	Internal audit	45	31	6	15	4	0	0	76	18	24
2019	Evaluation	70	13	2	12	2	0	0	83	15	39
2019	Data sciences	49	28	10	7	6	0	0	77	13	102
2019	Policy	54	26	8	6	4	2	0	81	10	300
2019	Project management	47	26	4	14	10	0	0	72	24	120
2019	Other services to the public	51	22	9	7	7	0	4	76	15	25
2019	None of the above	48	26	10	8	6	1	1	76	14	132
2018	Health care practitioners	27	28	18	10	15	0	2	57	25	51
2018	Federal regulators	45	34	7	6	7	0	0	79	14	15
2018	Compliance, inspection and enforcement	46	33	5	5	8	0	2	81	13	37
2018	Science and technology	30	29	11	14	15	1	0	59	30	186
2018	Administration and operations	40	30	10	9	10	1	1	71	19	174
2018	Human resources	70	18	0	12	0	0	0	88	12	16
2018	Financial management	55	24	13	8	0	0	0	79	8	29
2018	Real property	9	62	9	9	9	0	0	72	19	11
2018	Information management	41	46	5	8	0	0	0	87	8	12
2018	Information technology	43	19	7	11	20	0	0	62	31	10
2018	Internal audit	57	33	5	5	0	0	0	90	5	16
2018	Evaluation	41	22	21	7	6	4	0	65	13	28
2018	Data sciences	47	34	4	12	3	0	0	81	15	83
2018	Policy	48	32	6	8	5	0	0	81	13	228
2018	Project management	29	33	12	11	13	3	0	63	25	91
2018	Other services to the public	8	31	13	14	30	4	0	41	45	24
2018	None of the above	35	31	11	10	11	2	0	67	22	123
2017	Health care practitioners	39	36	4	13	8	0	0	75	21	55
2017	Federal regulators	32	47	11	10	0	0	0	78	10	20
2017	Compliance, inspection and enforcement	41	37	10	10	3	0	0	78	13	31
2017	Science and technology	42	31	7	11	9	0	0	73	20	222
2017	Administration and operations	39	32	9	9	11	1	0	71	20	196
2017	Financial management	42	30	6	15	6	0	0	72	21	33
2017	Real property	39	33	7	14	7	0	0	72	21	15
2017	Materiel management	43	19	9	19	9	0	0	62	28	10
2017	Information technology	39	21	8	8	23	0	0	61	31	13
2017	Internal audit	54	15	15	6	11	0	0	68	17	16
2017	Evaluation	41	47	3	6	0	3	0	90	6	32
2017	Data sciences	50	26	9	13	2	0	0	76	15	90
2017	Policy	51	24	4	11	9	1	0	76	20	251
2017	Project management	41	32	8	8	9	0	1	74	18	94
2017	Other services to the public	38	35	13	4	10	0	0	72	15	22
2017	None of the above	36	32	10	11	10	0	1	69	21	147
2014	Health care practitioners	37	30	6	17	8	1	1	69	26	110
2014	Federal regulators	51	24	15	3	7	0	0	74	11	28
2014	Compliance, inspection and enforcement	55	22	11	4	4	4	0	80	8	28
2014	Communications or public affairs	26	42	15	9	0	9	0	74	10	12
2014	Science and technology	40	29	11	13	6	0	0	70	19	308
2014	Administration and operations	42	25	10	14	10	0	0	67	23	322
2014	Human resources	23	31	0	8	39	0	0	54	46	13
2014	Financial management	46	28	9	4	10	0	2	76	15	46
2014	Procurement	39	48	6	6	0	0	0	87	6	15
2014	Real property	52	35	0	4	9	0	0	87	13	23
2014	Materiel management	33	26	34	7	0	0	0	59	7	15
2014	Information management	34	28	10	10	17	0	0	62	27	29
2014	Information technology	22	28	19	17	9	4	0	52	28	22
2014	Internal audit	33	11	22	28	5	0	0	44	33	18
2014	Evaluation	33	30	8	14	16	0	0	62	30	50
2014	Other services to the public	47	26	7	14	5	0	0	73	20	74
2014	None of the above	48	26	6	12	8	0	0	74	20	349

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	52	30	7	4	7	0	0	82	11	69
2020	Federal regulators	59	26	6	9	0	0	0	85	9	21
2020	Compliance, inspection and enforcement	68	27	3	2	0	0	0	95	2	45
2020	Communications or public affairs	64	29	0	0	7	0	0	93	7	14
2020	Science and technology	50	27	8	9	6	0	0	77	15	186
2020	Administration and operations	57	29	4	7	2	0	0	86	10	194
2020	Human resources	73	11	0	16	0	0	0	84	16	19
2020	Financial management	84	9	5	0	0	3	0	95	0	36
2020	Procurement	42	38	4	13	4	0	0	80	17	22
2020	Real property	28	22	7	22	22	0	0	50	43	10
2020	Information management	74	26	0	0	0	0	0	100	0	16
2020	Information technology	30	43	19	8	0	0	0	73	8	12
2020	Internal audit	65	17	4	9	4	0	0	83	13	22
2020	Evaluation	60	34	3	0	3	0	0	94	3	32
2020	Data sciences	68	20	7	5	0	0	0	88	5	134
2020	Policy	69	22	2	6	2	0	0	91	7	313
2020	Project management	62	19	11	7	1	0	0	81	8	121
2020	Other services to the public	73	16	3	6	2	0	0	89	8	25
2020	None of the above	54	24	9	6	5	0	1	80	11	120
2019	Client contact centre	61	30	0	9	0	0	0	91	9	11
2019	Health care practitioners	53	34	4	3	5	0	0	88	8	71
2019	Federal regulators	56	35	0	6	3	0	0	91	9	22
2019	Compliance, inspection and enforcement	48	32	9	11	0	0	0	80	11	30
2019	Science and technology	50	31	7	9	4	0	0	81	12	218
2019	Administration and operations	49	29	7	10	5	0	0	78	15	217
2019	Human resources	41	47	0	12	0	0	0	88	12	15
2019	Financial management	81	17	0	2	0	0	0	98	2	32
2019	Procurement	71	20	10	0	0	0	0	90	0	12
2019	Real property	47	21	16	16	0	0	0	68	16	13
2019	Materiel management	40	30	10	10	10	0	0	70	20	10
2019	Information management	50	38	0	7	5	0	0	88	12	19
2019	Information technology	55	15	7	15	8	0	0	71	22	14
2019	Internal audit	61	31	4	4	0	0	0	92	4	23
2019	Evaluation	71	24	2	2	0	0	0	95	2	39
2019	Data sciences	62	32	2	2	2	0	0	94	4	101
2019	Policy	68	23	4	4	2	0	0	90	5	301
2019	Project management	47	34	7	10	3	0	0	81	13	121
2019	Other services to the public	69	15	4	4	9	0	0	84	13	25
2019	None of the above	50	31	8	9	2	0	0	80	11	133
2018	Health care practitioners	38	41	2	9	10	0	0	79	19	50
2018	Federal regulators	47	46	7	0	0	0	0	93	0	15
2018	Compliance, inspection and enforcement	54	33	6	5	2	0	0	86	7	37
2018	Science and technology	36	38	7	11	7	0	0	74	18	185
2018	Administration and operations	44	41	6	5	4	0	0	85	9	175
2018	Human resources	76	24	0	0	0	0	0	100	0	16
2018	Financial management	62	31	4	4	0	0	0	92	4	29
2018	Real property	37	38	16	9	0	0	0	75	9	11
2018	Information management	54	41	0	5	0	0	0	95	5	12
2018	Information technology	32	30	7	11	20	0	0	62	31	10
2018	Internal audit	54	30	16	0	0	0	0	84	0	15
2018	Evaluation	62	28	0	6	4	0	0	91	9	28
2018	Data sciences	52	36	4	5	1	2	0	90	6	83
2018	Policy	62	28	3	5	3	0	0	90	7	228
2018	Project management	45	34	10	11	1	0	0	78	12	92
2018	Other services to the public	29	29	8	22	13	0	0	57	35	24
2018	None of the above	51	27	10	7	6	0	0	78	13	123
2017	Health care practitioners	41	39	7	9	4	0	0	80	13	55
2017	Federal regulators	64	26	11	0	0	0	0	89	0	20
2017	Compliance, inspection and enforcement	56	29	10	3	3	0	0	84	6	31
2017	Science and technology	45	33	9	9	3	0	0	78	13	223
2017	Administration and operations	44	38	7	7	4	0	0	82	11	195
2017	Financial management	34	43	13	3	6	0	0	78	9	32
2017	Real property	47	34	13	7	0	0	0	80	7	15
2017	Materiel management	21	51	9	9	9	0	0	72	19	10
2017	Information technology	52	25	0	8	15	0	0	77	23	13
2017	Internal audit	53	31	0	16	0	0	0	84	16	16
2017	Evaluation	66	31	3	0	0	0	0	97	0	32
2017	Data sciences	52	31	7	9	0	0	0	84	9	90
2017	Policy	55	33	5	5	3	0	0	87	8	251
2017	Project management	50	31	6	10	2	0	0	81	13	94
2017	Other services to the public	46	40	0	10	5	0	0	86	14	22
2017	None of the above	41	36	10	8	5	0	0	77	13	148
2014	Health care practitioners	42	38	8	8	4	0	0	80	12	109
2014	Federal regulators	46	41	3	7	4	0	0	86	11	28
2014	Compliance, inspection and enforcement	60	22	6	8	0	4	0	85	8	28
2014	Communications or public affairs	24	42	9	25	0	0	0	66	25	12
2014	Science and technology	47	37	6	7	2	0	0	84	10	309
2014	Administration and operations	40	34	10	10	5	0	0	74	16	321
2014	Human resources	25	42	8	8	17	0	0	66	25	12
2014	Financial management	40	35	4	13	6	0	2	76	20	46
2014	Procurement	20	61	13	6	0	0	0	81	6	15
2014	Real property	35	52	0	13	0	0	0	87	13	23
2014	Materiel management	20	46	21	7	7	0	0	66	13	15
2014	Information management	35	27	17	17	3	0	0	62	20	29
2014	Information technology	37	26	24	9	0	4	0	65	10	22
2014	Internal audit	34	45	11	11	0	0	0	79	11	18
2014	Evaluation	36	40	12	8	4	0	0	76	12	50
2014	Other services to the public	42	44	8	3	3	0	0	87	5	74
2014	None of the above	51	31	7	8	2	0	0	82	10	350

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	50	28	9	2	9	2	0	79	12	69
2020	Federal regulators	57	29	0	6	6	3	0	89	11	21
2020	Compliance, inspection and enforcement	50	32	9	5	4	0	0	83	8	44
2020	Communications or public affairs	62	23	0	16	0	0	0	84	16	13
2020	Science and technology	44	37	7	7	4	0	0	81	12	184
2020	Administration and operations	48	34	7	6	4	1	0	83	10	188
2020	Human resources	54	36	5	5	0	0	0	90	5	20
2020	Financial management	67	20	5	3	0	6	0	92	3	36
2020	Procurement	50	27	8	7	3	0	4	80	11	23
2020	Real property	17	40	22	11	11	0	0	57	22	10
2020	Information management	45	50	5	0	0	0	0	95	0	16
2020	Information technology	30	43	11	0	8	8	0	79	9	12
2020	Internal audit	53	34	4	4	4	0	0	87	9	22
2020	Evaluation	56	28	3	6	6	0	0	84	13	31
2020	Data sciences	63	31	5	1	0	0	0	93	1	134
2020	Policy	57	31	3	3	3	1	0	90	6	313
2020	Project management	58	20	10	8	3	1	0	79	11	119
2020	Other services to the public	59	24	6	5	2	3	0	86	8	26
2020	None of the above	49	31	12	4	3	1	0	81	8	120
2019	Client contact centre	52	31	9	0	9	0	0	83	9	11
2019	Health care practitioners	48	34	9	4	3	2	0	84	6	71
2019	Federal regulators	45	41	5	6	3	0	0	86	9	22
2019	Compliance, inspection and enforcement	38	40	14	7	0	0	0	78	7	30
2019	Science and technology	46	34	12	3	4	1	0	81	8	218
2019	Administration and operations	40	38	11	8	4	0	0	78	11	217
2019	Human resources	47	37	0	16	0	0	0	84	16	15
2019	Financial management	65	31	5	0	0	0	0	95	0	32
2019	Procurement	70	21	9	0	0	0	0	91	0	13
2019	Real property	29	55	8	0	8	0	0	84	8	13
2019	Information management	34	45	12	5	5	0	0	79	9	19
2019	Information technology	55	23	7	7	8	0	0	78	15	14
2019	Internal audit	43	44	9	4	0	0	0	87	4	24
2019	Evaluation	58	34	5	0	2	0	0	93	2	39
2019	Data sciences	57	30	6	1	4	2	0	89	5	102
2019	Policy	63	27	4	4	1	1	0	91	5	299
2019	Project management	49	31	10	9	1	0	0	80	10	121
2019	Other services to the public	47	31	13	0	4	4	3	83	4	25
2019	None of the above	46	37	9	5	3	0	0	83	8	133
2018	Health care practitioners	31	49	8	2	10	0	0	80	12	51
2018	Federal regulators	47	39	6	7	0	0	0	86	7	15
2018	Compliance, inspection and enforcement	40	44	8	5	3	0	0	84	8	37
2018	Science and technology	34	41	9	11	4	1	1	75	16	185
2018	Administration and operations	40	35	13	5	5	1	1	76	11	175
2018	Human resources	58	36	6	0	0	0	0	94	0	16
2018	Financial management	55	30	12	3	0	0	0	86	3	29
2018	Real property	28	44	28	0	0	0	0	72	0	11
2018	Information management	41	33	10	0	5	0	10	83	6	12
2018	Information technology	32	30	11	7	20	0	0	62	27	10
2018	Internal audit	45	45	0	10	0	0	0	90	10	16
2018	Evaluation	52	35	7	0	2	4	0	90	2	28
2018	Data sciences	49	40	6	1	3	1	0	90	4	83
2018	Policy	52	37	5	4	2	0	0	89	6	229
2018	Project management	35	43	9	10	1	1	0	80	12	92
2018	Other services to the public	16	36	13	12	22	0	0	52	34	24
2018	None of the above	40	29	15	8	7	1	0	70	15	123

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	34	36	17	4	10	0	0	69	14	68
2020	Federal regulators	38	48	15	0	0	0	0	85	0	21
2020	Compliance, inspection and enforcement	43	39	10	6	1	2	0	83	7	45
2020	Communications or public affairs	57	21	21	0	0	0	0	79	0	14
2020	Science and technology	34	42	11	8	5	2	0	77	13	185
2020	Administration and operations	41	36	11	7	3	2	0	79	10	193
2020	Human resources	49	15	25	0	0	10	0	72	0	20
2020	Financial management	64	30	3	0	3	0	0	94	3	36
2020	Procurement	66	18	12	4	0	0	0	84	4	23
2020	Real property	46	22	22	0	11	0	0	68	11	10
2020	Information management	48	36	10	0	0	5	0	89	0	16
2020	Information technology	24	55	21	0	0	0	0	79	0	11
2020	Internal audit	35	47	13	0	4	0	0	83	4	22
2020	Evaluation	26	52	6	6	9	0	0	79	15	32
2020	Data sciences	43	38	9	6	1	2	0	83	8	133
2020	Policy	29	43	10	10	5	3	0	74	15	314
2020	Project management	34	39	13	6	6	2	0	74	12	122
2020	Other services to the public	47	37	2	9	5	0	0	84	14	26
2020	None of the above	37	27	18	11	3	5	0	67	14	121
2019	Client contact centre	34	48	9	9	0	0	0	81	9	10
2019	Health care practitioners	30	40	15	5	7	3	0	72	13	71
2019	Federal regulators	21	52	11	16	0	0	0	73	16	22
2019	Compliance, inspection and enforcement	26	30	23	14	4	4	0	58	18	30
2019	Science and technology	35	41	10	7	4	3	1	78	11	218
2019	Administration and operations	40	36	14	6	3	1	0	77	9	217
2019	Human resources	41	25	19	6	10	0	0	66	16	15
2019	Financial management	54	31	6	2	4	2	0	87	6	32
2019	Procurement	45	55	0	0	0	0	0	100	0	13
2019	Real property	39	29	16	0	16	0	0	68	16	13
2019	Information management	34	57	5	0	5	0	0	91	5	19
2019	Information technology	55	30	0	7	8	0	0	85	15	14
2019	Internal audit	29	56	8	4	0	4	0	88	4	24
2019	Evaluation	33	49	7	5	2	2	0	85	8	38
2019	Data sciences	44	35	8	5	2	5	0	84	8	101
2019	Policy	39	41	9	7	3	1	0	82	9	298
2019	Project management	28	37	15	15	3	1	0	66	18	120
2019	Other services to the public	36	31	11	18	4	0	0	68	21	25
2019	None of the above	34	35	13	13	4	2	0	70	17	131
2018	Health care practitioners	31	42	13	10	4	0	0	73	14	51
2018	Federal regulators	13	74	13	0	0	0	0	87	0	15
2018	Compliance, inspection and enforcement	33	43	11	5	8	0	0	76	13	37
2018	Science and technology	38	42	9	6	5	1	0	81	11	186
2018	Administration and operations	43	35	10	7	3	2	0	79	10	173
2018	Human resources	57	37	6	0	0	0	0	94	0	16
2018	Financial management	69	18	11	3	0	0	0	87	3	29
2018	Real property	35	37	9	9	0	9	0	79	10	11
2018	Information management	34	42	19	0	5	0	0	76	5	12
2018	Information technology	54	15	9	11	11	0	0	69	22	10
2018	Internal audit	52	40	8	0	0	0	0	92	0	16
2018	Evaluation	40	33	11	16	0	0	0	73	16	28
2018	Data sciences	42	43	10	4	0	1	0	86	4	82
2018	Policy	40	39	10	8	3	0	0	79	11	228
2018	Project management	37	36	18	4	2	2	0	75	7	91
2018	Other services to the public	25	27	29	16	4	0	0	52	19	24
2018	None of the above	37	37	14	5	6	1	0	75	11	123
2017	Health care practitioners	39	36	12	10	2	0	0	75	13	55
2017	Federal regulators	28	50	17	6	0	0	0	78	6	20
2017	Compliance, inspection and enforcement	32	36	22	3	3	3	0	71	7	31
2017	Science and technology	39	45	8	5	2	1	0	85	7	222
2017	Administration and operations	42	38	10	7	2	1	0	81	10	196
2017	Financial management	42	33	18	0	0	6	0	81	0	33
2017	Real property	53	20	20	7	0	0	0	73	7	15
2017	Materiel management	21	60	9	0	9	0	0	81	9	10
2017	Information technology	56	13	23	0	8	0	0	69	8	13
2017	Internal audit	59	24	11	6	0	0	0	83	6	16
2017	Evaluation	38	59	3	0	0	0	0	97	0	32
2017	Data sciences	35	41	9	10	2	2	1	78	13	90
2017	Policy	36	42	9	8	3	2	0	79	11	251
2017	Project management	29	55	7	7	2	0	0	84	9	94
2017	Other services to the public	30	37	24	4	5	0	0	67	9	22
2017	None of the above	31	39	19	4	6	1	0	71	10	147
2014	Health care practitioners	33	36	12	10	3	6	0	73	15	110
2014	Federal regulators	38	40	10	0	7	4	0	82	8	28
2014	Compliance, inspection and enforcement	30	52	10	0	0	8	0	89	0	28
2014	Communications or public affairs	26	25	33	17	0	0	0	50	17	12
2014	Science and technology	41	40	10	4	2	3	0	84	6	309
2014	Administration and operations	43	34	14	4	4	2	0	78	8	322
2014	Human resources	31	38	15	0	15	0	0	69	15	13
2014	Financial management	44	39	11	4	0	0	2	84	5	46
2014	Procurement	33	47	20	0	0	0	0	80	0	15
2014	Real property	74	22	4	0	0	0	0	96	0	23
2014	Materiel management	39	34	7	13	0	7	0	79	14	15
2014	Information management	42	34	21	0	0	3	0	79	0	29
2014	Information technology	41	41	4	9	0	5	0	86	10	22
2014	Internal audit	33	34	16	11	0	6	0	72	11	18
2014	Evaluation	42	32	10	6	10	0	0	74	16	50
2014	Other services to the public	41	32	19	5	3	1	0	73	8	74
2014	None of the above	32	37	14	10	3	4	0	72	14	349

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	35	29	22	5	2	6	2	69	7	68
2020	Federal regulators	29	45	21	5	0	0	0	74	5	21
2020	Compliance, inspection and enforcement	51	23	20	2	2	2	0	75	5	45
2020	Communications or public affairs	51	21	21	7	0	0	0	72	7	14
2020	Science and technology	39	37	14	6	2	2	1	78	8	187
2020	Administration and operations	40	34	17	3	2	3	0	77	5	192
2020	Human resources	34	31	26	0	5	5	0	68	5	20
2020	Financial management	64	19	3	3	0	12	0	94	3	36
2020	Procurement	54	23	12	4	0	3	4	83	4	23
2020	Real property	39	22	22	18	0	0	0	61	18	10
2020	Information management	53	21	26	0	0	0	0	74	0	16
2020	Information technology	24	42	8	0	0	26	0	89	0	12
2020	Internal audit	40	35	17	9	0	0	0	74	9	22
2020	Evaluation	30	37	15	6	6	6	0	71	13	32
2020	Data sciences	39	39	6	6	2	7	1	85	9	135
2020	Policy	24	38	17	8	4	8	1	69	12	313
2020	Project management	35	34	16	7	2	6	0	73	10	122
2020	Other services to the public	48	21	9	9	9	5	0	72	18	26
2020	None of the above	37	28	18	6	2	9	0	72	8	120
2019	Client contact centre	39	44	9	9	0	0	0	83	9	11
2019	Health care practitioners	35	38	14	6	5	1	0	74	12	70
2019	Federal regulators	36	34	16	14	0	0	0	70	14	22
2019	Compliance, inspection and enforcement	32	47	21	0	0	0	0	79	0	30
2019	Science and technology	49	29	12	4	1	5	0	83	5	218
2019	Administration and operations	47	32	13	2	3	2	0	81	6	216
2019	Human resources	50	13	37	0	0	0	0	63	0	14
2019	Financial management	54	25	11	0	4	2	4	84	4	32
2019	Procurement	74	19	7	0	0	0	0	93	0	11
2019	Real property	39	16	13	16	8	8	0	60	26	13
2019	Materiel management	20	40	10	20	10	0	0	60	30	10
2019	Information management	48	28	5	0	19	0	0	76	19	19
2019	Information technology	32	52	0	8	0	8	0	92	8	14
2019	Internal audit	57	30	4	0	6	4	0	91	6	24
2019	Evaluation	55	31	12	0	2	0	0	85	2	39
2019	Data sciences	50	30	9	5	0	6	0	85	6	102
2019	Policy	44	32	11	8	1	3	0	79	10	299
2019	Project management	35	39	11	7	3	2	2	77	11	121
2019	Other services to the public	31	35	18	9	7	0	0	66	16	25
2019	None of the above	38	32	15	4	4	6	0	75	9	132
2018	Health care practitioners	34	39	15	4	2	7	0	78	6	51
2018	Federal regulators	13	74	13	0	0	0	0	87	0	15
2018	Compliance, inspection and enforcement	27	43	12	10	3	5	0	74	14	37
2018	Science and technology	39	35	14	7	2	4	0	76	9	185
2018	Administration and operations	47	30	12	4	3	3	0	80	8	173
2018	Human resources	64	24	12	0	0	0	0	88	0	16
2018	Financial management	74	12	14	0	0	0	0	86	0	28
2018	Real property	28	44	19	0	0	9	0	79	0	11
2018	Information management	50	31	19	0	0	0	0	81	0	12
2018	Information technology	75	15	9	0	0	0	0	91	0	10
2018	Internal audit	25	61	5	0	0	8	0	94	0	16
2018	Evaluation	55	29	4	7	2	4	0	87	10	28
2018	Data sciences	49	32	14	1	0	2	1	84	1	82
2018	Policy	40	33	12	5	3	6	0	79	9	227
2018	Project management	41	31	18	7	2	2	0	73	9	91
2018	Other services to the public	21	26	25	16	12	0	0	47	28	24
2018	None of the above	38	36	13	8	2	3	0	76	11	123
2017	Health care practitioners	36	31	20	3	7	4	0	69	10	55
2017	Federal regulators	38	35	22	6	0	0	0	73	6	20
2017	Compliance, inspection and enforcement	43	30	19	0	8	0	0	73	8	31
2017	Science and technology	40	38	12	3	3	5	0	82	6	223
2017	Administration and operations	47	32	11	6	2	1	0	80	9	196
2017	Financial management	39	24	24	6	0	6	0	68	6	33
2017	Real property	45	28	13	7	0	7	0	79	8	15
2017	Materiel management	21	47	22	0	0	9	0	75	0	10
2017	Information technology	61	8	6	8	17	0	0	69	25	13
2017	Internal audit	53	25	17	6	0	0	0	78	6	16
2017	Evaluation	39	29	16	7	0	10	0	75	7	31
2017	Data sciences	35	41	11	8	3	3	0	78	11	90
2017	Policy	40	39	13	4	2	2	0	81	6	251
2017	Project management	29	41	11	8	1	10	0	78	10	94
2017	Other services to the public	36	30	10	9	9	5	0	70	19	21
2017	None of the above	36	33	19	4	5	3	1	71	9	147
2014	Health care practitioners	37	30	20	3	2	6	1	72	6	110
2014	Federal regulators	46	33	8	3	3	7	0	85	7	28
2014	Compliance, inspection and enforcement	42	37	14	7	0	0	0	79	7	28
2014	Communications or public affairs	25	50	25	0	0	0	0	75	0	12
2014	Science and technology	46	33	11	4	3	3	0	82	7	309
2014	Administration and operations	46	29	15	4	3	3	0	78	7	322
2014	Human resources	39	39	15	0	8	0	0	78	8	13
2014	Financial management	49	28	14	5	0	2	2	81	5	45
2014	Procurement	19	55	6	6	0	13	0	85	7	15
2014	Real property	69	22	4	0	0	4	0	95	0	23
2014	Materiel management	39	21	33	0	0	7	0	65	0	15
2014	Information management	35	24	13	3	7	14	4	71	13	29
2014	Information technology	41	32	4	5	5	13	0	84	11	22
2014	Internal audit	27	40	22	11	0	0	0	67	11	18
2014	Evaluation	42	24	18	4	4	8	0	72	9	50
2014	Other services to the public	47	32	8	3	4	7	0	84	7	74
2014	None of the above	33	38	14	4	3	8	0	77	8	349

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	49	35	4	2	11	0	0	84	12	69
2020	Federal regulators	35	36	13	16	0	0	0	72	16	21
2020	Compliance, inspection and enforcement	67	18	8	5	2	0	0	85	7	45
2020	Communications or public affairs	55	30	15	0	0	0	0	85	0	13
2020	Science and technology	43	42	7	5	4	0	0	85	9	185
2020	Administration and operations	58	28	7	3	4	0	0	86	7	194
2020	Human resources	64	25	10	0	0	0	0	90	0	20
2020	Financial management	70	19	9	0	0	3	0	91	0	36
2020	Procurement	69	18	8	4	0	0	0	88	4	23
2020	Information management	45	50	5	0	0	0	0	95	0	16
2020	Information technology	46	35	11	8	0	0	0	81	8	12
2020	Internal audit	57	34	0	9	0	0	0	91	9	22
2020	Evaluation	57	37	0	3	3	0	0	94	6	32
2020	Data sciences	59	29	4	6	1	1	0	89	7	134
2020	Policy	50	33	8	5	3	1	0	84	8	316
2020	Project management	55	32	3	8	2	1	0	87	10	122
2020	Other services to the public	64	16	14	5	0	0	0	81	5	26
2020	None of the above	48	33	8	8	2	0	0	82	10	120
2019	Client contact centre	83	0	9	9	0	0	0	83	9	11
2019	Health care practitioners	43	37	10	7	3	0	0	80	10	71
2019	Federal regulators	35	40	19	6	0	0	0	75	6	22
2019	Compliance, inspection and enforcement	34	48	7	7	4	0	0	82	11	29
2019	Science and technology	44	37	8	5	5	0	0	82	10	219
2019	Administration and operations	49	31	9	7	4	0	0	80	11	217
2019	Human resources	59	34	6	0	0	0	0	94	0	15
2019	Financial management	70	26	0	0	4	0	0	96	4	32
2019	Procurement	57	33	9	0	0	0	0	91	0	13
2019	Real property	47	32	13	0	8	0	0	79	8	13
2019	Materiel management	30	40	0	0	30	0	0	70	30	10
2019	Information management	46	33	5	12	5	0	0	79	16	19
2019	Information technology	71	22	0	0	8	0	0	92	8	14
2019	Internal audit	53	43	4	0	0	0	0	96	0	24
2019	Evaluation	60	33	5	2	0	0	0	93	2	39
2019	Data sciences	61	29	3	2	3	3	0	93	5	102
2019	Policy	60	28	5	4	2	0	0	89	5	299
2019	Project management	38	39	10	9	4	0	0	77	13	121
2019	Other services to the public	55	29	9	0	7	0	0	84	7	25
2019	None of the above	40	39	10	9	2	0	0	78	11	132
2018	Health care practitioners	34	37	17	7	4	1	0	71	11	51
2018	Federal regulators	41	44	14	0	0	0	0	86	0	14
2018	Compliance, inspection and enforcement	38	43	5	8	6	0	0	81	14	37
2018	Science and technology	36	41	9	7	6	0	0	78	13	184
2018	Administration and operations	47	35	7	5	5	1	0	82	10	172
2018	Human resources	76	24	0	0	0	0	0	100	0	16
2018	Financial management	73	11	16	0	0	0	0	84	0	29
2018	Real property	53	38	9	0	0	0	0	91	0	11
2018	Information management	43	33	19	5	0	0	0	76	5	12
2018	Information technology	43	26	11	9	11	0	0	69	20	10
2018	Internal audit	52	48	0	0	0	0	0	100	0	16
2018	Evaluation	59	22	16	0	4	0	0	80	4	28
2018	Data sciences	58	35	5	1	1	0	0	93	2	82
2018	Policy	45	39	7	7	2	1	0	84	9	226
2018	Project management	36	44	13	2	4	0	0	80	7	91
2018	Other services to the public	24	29	23	20	4	0	0	53	23	24
2018	None of the above	40	34	10	11	5	0	0	74	16	124
2017	Health care practitioners	42	35	14	4	6	0	0	76	10	55
2017	Federal regulators	37	40	17	6	0	0	0	78	6	20
2017	Compliance, inspection and enforcement	49	36	3	6	6	0	0	85	12	31
2017	Science and technology	41	40	11	3	5	0	0	81	8	222
2017	Administration and operations	44	38	11	4	2	0	0	82	6	196
2017	Financial management	49	39	6	3	3	0	0	88	6	33
2017	Real property	58	35	0	0	7	0	0	93	7	15
2017	Materiel management	21	28	32	19	0	0	0	49	19	10
2017	Information technology	61	17	0	0	23	0	0	77	23	13
2017	Internal audit	49	34	11	6	0	0	0	83	6	16
2017	Evaluation	56	35	6	3	0	0	0	91	3	32
2017	Data sciences	42	35	10	8	3	0	1	78	11	90
2017	Policy	46	40	7	4	3	0	0	86	7	252
2017	Project management	39	40	11	5	4	0	0	79	9	94
2017	Other services to the public	30	35	31	4	0	0	0	65	4	22
2017	None of the above	37	32	15	10	6	0	0	70	16	148
2014	Health care practitioners	34	38	11	12	4	1	0	73	16	110
2014	Federal regulators	45	44	8	0	3	0	0	89	3	28
2014	Compliance, inspection and enforcement	57	28	7	4	0	4	0	89	4	28
2014	Communications or public affairs	33	33	26	8	0	0	0	66	8	12
2014	Science and technology	44	37	11	4	4	0	0	81	8	309
2014	Administration and operations	45	34	11	6	3	0	0	80	9	321
2014	Human resources	33	42	17	8	0	0	0	75	8	12
2014	Financial management	53	32	4	6	2	0	2	87	8	46
2014	Procurement	39	40	14	6	0	0	0	80	6	15
2014	Real property	83	13	4	0	0	0	0	96	0	23
2014	Materiel management	33	39	28	0	0	0	0	72	0	15
2014	Information management	49	27	21	0	3	0	0	76	3	29
2014	Information technology	46	37	5	8	5	0	0	83	13	22
2014	Internal audit	27	46	16	5	5	0	0	73	11	18
2014	Evaluation	49	28	8	8	8	0	0	76	16	50
2014	Other services to the public	45	34	17	1	1	1	0	80	3	73
2014	None of the above	36	35	14	11	3	0	0	72	14	348

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	46	22	12	2	6	6	6	78	8	69
2020	Federal regulators	41	27	19	0	0	13	0	78	0	21
2020	Compliance, inspection and enforcement	51	20	6	8	2	7	6	81	12	45
2020	Communications or public affairs	58	7	7	7	7	0	14	76	16	14
2020	Science and technology	49	24	11	5	3	6	2	80	9	187
2020	Administration and operations	48	25	12	3	2	6	3	81	6	194
2020	Human resources	64	10	15	0	0	5	5	83	0	20
2020	Financial management	55	16	12	0	0	6	11	86	0	36
2020	Procurement	46	12	28	0	7	0	7	62	8	23
2020	Real property	28	40	32	0	0	0	0	68	0	10
2020	Information management	58	11	5	11	0	15	0	82	13	16
2020	Information technology	14	51	8	0	8	19	0	80	10	12
2020	Internal audit	53	21	4	4	4	9	4	85	10	22
2020	Evaluation	45	37	9	0	9	0	0	82	9	32
2020	Data sciences	50	22	7	5	3	10	2	83	9	134
2020	Policy	55	21	6	5	3	8	2	84	9	314
2020	Project management	48	26	14	6	3	3	1	76	9	123
2020	Other services to the public	55	18	5	10	7	5	0	76	18	26
2020	None of the above	41	27	12	3	3	11	3	78	7	122

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	26	23	29	7	3	9	3	56	11	69
2020	Federal regulators	24	37	22	8	6	3	0	63	14	21
2020	Compliance, inspection and enforcement	36	22	17	2	8	16	0	69	12	45
2020	Communications or public affairs	37	21	35	0	0	7	0	62	0	14
2020	Science and technology	31	28	22	10	3	6	1	63	14	187
2020	Administration and operations	35	34	20	2	2	6	1	74	5	193
2020	Human resources	28	21	31	5	5	10	0	54	11	20
2020	Financial management	42	25	3	3	3	22	3	88	8	36
2020	Procurement	42	27	16	0	4	3	7	78	4	23
2020	Real property	39	22	11	11	7	11	0	68	20	10
2020	Information management	29	41	5	0	0	24	0	93	0	16
2020	Information technology	0	59	16	0	0	25	0	78	0	12
2020	Internal audit	28	46	9	13	0	4	0	77	14	22
2020	Evaluation	32	37	3	12	6	9	0	76	20	32
2020	Data sciences	30	32	16	9	2	10	1	69	13	135
2020	Policy	21	29	21	10	4	14	0	59	17	316
2020	Project management	27	35	14	10	3	12	0	69	15	123
2020	Other services to the public	36	18	22	9	5	5	5	60	16	26
2020	None of the above	21	26	27	8	2	15	0	56	12	122

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	36	33	18	1	6	5	2	73	7	69
2020	Federal regulators	47	15	21	11	6	0	0	62	16	21
2020	Compliance, inspection and enforcement	45	29	12	1	6	6	0	80	7	45
2020	Communications or public affairs	51	28	7	14	0	0	0	79	14	14
2020	Science and technology	38	38	6	8	4	2	3	81	13	185
2020	Administration and operations	48	31	7	3	3	6	1	85	7	194
2020	Human resources	54	25	21	0	0	0	0	79	0	20
2020	Financial management	47	22	2	6	3	17	3	86	11	36
2020	Procurement	61	7	17	7	0	3	4	73	8	22
2020	Real property	39	35	4	11	11	0	0	74	22	10
2020	Information management	53	21	0	11	0	15	0	88	12	16
2020	Information technology	32	35	15	0	0	11	8	82	0	12
2020	Internal audit	44	26	4	9	4	9	4	80	15	22
2020	Evaluation	33	34	6	12	6	6	3	73	20	32
2020	Data sciences	37	37	11	5	5	5	1	78	10	134
2020	Policy	36	34	11	7	4	8	0	76	12	315
2020	Project management	41	29	13	7	4	4	2	75	12	123
2020	Other services to the public	48	23	0	15	9	5	0	75	25	26
2020	None of the above	31	33	16	7	4	5	4	70	12	121

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	24	25	16	8	9	9	9	59	21	68
2020	Federal regulators	23	39	11	11	0	10	6	74	13	21
2020	Compliance, inspection and enforcement	29	42	8	10	2	5	5	79	13	44
2020	Communications or public affairs	23	28	21	14	14	0	0	50	28	14
2020	Science and technology	26	32	15	12	9	4	3	62	22	186
2020	Administration and operations	28	32	18	10	5	4	3	65	16	193
2020	Human resources	28	5	21	10	10	20	5	45	28	20
2020	Financial management	34	22	14	8	2	6	14	70	13	36
2020	Procurement	17	39	7	7	12	11	7	69	23	23
2020	Real property	0	29	21	0	50	0	0	29	50	10
2020	Information management	34	29	21	5	0	10	0	71	6	16
2020	Information technology	0	36	33	15	8	8	0	39	25	12
2020	Internal audit	35	22	22	0	9	4	8	65	10	22
2020	Evaluation	30	31	15	3	9	9	3	69	14	32
2020	Data sciences	40	25	7	8	3	9	8	79	13	134
2020	Policy	29	28	15	6	5	9	9	69	13	316
2020	Project management	28	23	18	10	7	10	4	59	20	122
2020	Other services to the public	32	12	15	7	7	14	12	60	19	26
2020	None of the above	27	28	14	10	7	3	10	64	20	121
2019	Client contact centre	52	22	17	9	0	0	0	74	9	11
2019	Health care practitioners	27	38	8	11	10	2	4	69	23	71
2019	Federal regulators	22	41	10	14	3	10	0	69	19	22
2019	Compliance, inspection and enforcement	32	27	7	18	2	7	7	68	24	30
2019	Science and technology	31	30	14	11	8	4	1	65	20	219
2019	Administration and operations	29	28	17	13	10	2	2	58	23	218
2019	Human resources	41	12	34	0	6	0	6	57	7	15
2019	Financial management	58	20	0	8	0	14	0	91	9	32
2019	Procurement	29	16	39	6	0	10	0	50	7	12
2019	Real property	8	21	39	16	16	0	0	29	32	13
2019	Materiel management	30	20	30	20	0	0	0	50	20	10
2019	Information management	29	33	9	5	5	5	15	77	11	19
2019	Information technology	30	32	22	8	8	0	0	62	15	14
2019	Internal audit	29	22	11	7	0	13	19	73	10	24
2019	Evaluation	41	21	10	7	0	12	9	78	9	39
2019	Data sciences	39	25	11	9	4	8	5	73	14	102
2019	Policy	37	26	12	8	4	7	6	73	14	299
2019	Project management	23	35	12	13	10	4	2	62	25	121
2019	Other services to the public	21	20	16	4	7	15	17	60	16	25
2019	None of the above	22	31	13	16	4	6	8	62	24	132
2018	Health care practitioners	7	41	18	6	14	7	7	56	23	51
2018	Federal regulators	19	35	40	0	0	6	0	57	0	15
2018	Compliance, inspection and enforcement	30	27	16	14	5	3	5	62	20	37
2018	Science and technology	22	26	18	15	13	3	4	51	30	186
2018	Administration and operations	21	29	20	9	10	7	3	56	22	175
2018	Human resources	39	36	25	0	0	0	0	75	0	16
2018	Financial management	33	31	16	8	0	8	4	73	9	29
2018	Real property	9	19	53	0	19	0	0	28	19	11
2018	Information management	24	27	26	5	0	8	10	62	6	12
2018	Information technology	22	22	11	18	20	0	8	47	41	10
2018	Internal audit	22	34	27	5	0	6	5	63	6	16
2018	Evaluation	21	26	15	13	4	21	0	60	21	28
2018	Data sciences	27	38	8	11	2	7	7	76	15	83
2018	Policy	28	34	12	8	7	6	5	70	17	228
2018	Project management	21	25	20	14	10	7	3	51	27	92
2018	Other services to the public	4	26	13	22	27	0	8	33	53	24
2018	None of the above	24	24	18	12	13	4	5	54	27	123
2017	Health care practitioners	22	31	7	15	14	9	1	60	33	55
2017	Federal regulators	18	30	11	6	14	17	4	61	25	20
2017	Compliance, inspection and enforcement	21	38	19	7	3	6	6	67	11	31
2017	Science and technology	27	28	11	15	10	2	6	60	28	223
2017	Administration and operations	29	34	10	10	10	4	3	68	22	196
2017	Financial management	24	31	13	15	9	6	3	60	26	33
2017	Real property	34	18	21	20	7	0	0	52	27	15
2017	Materiel management	21	28	9	19	9	0	13	56	33	10
2017	Information technology	31	13	25	8	23	0	0	44	31	13
2017	Internal audit	20	25	26	11	0	7	11	55	13	16
2017	Evaluation	29	25	15	6	0	18	6	71	8	32
2017	Data sciences	27	29	15	9	9	5	6	63	21	90
2017	Policy	27	37	11	8	9	5	4	70	18	251
2017	Project management	34	30	14	12	6	2	2	66	19	94
2017	Other services to the public	26	35	25	10	5	0	0	61	14	22
2017	None of the above	24	26	14	16	11	3	7	55	30	147
2014	Health care practitioners	25	32	13	10	12	6	2	62	24	110
2014	Federal regulators	27	28	15	3	7	8	11	69	13	28
2014	Compliance, inspection and enforcement	41	33	4	3	4	0	15	87	8	28
2014	Communications or public affairs	24	27	9	17	0	0	24	67	22	12
2014	Science and technology	31	30	12	13	8	3	2	65	22	309
2014	Administration and operations	27	29	14	15	10	3	2	59	26	322
2014	Human resources	15	22	32	8	23	0	0	38	31	13
2014	Financial management	31	32	22	7	6	0	2	65	13	46
2014	Procurement	6	68	6	13	6	0	0	75	19	15
2014	Real property	27	43	18	8	0	4	0	72	9	23
2014	Materiel management	33	26	15	13	13	0	0	59	26	15
2014	Information management	24	25	28	3	14	7	0	52	18	29
2014	Information technology	24	27	23	8	9	4	5	55	19	22
2014	Internal audit	16	17	11	27	17	0	12	37	50	18
2014	Evaluation	26	30	18	8	14	0	4	58	23	50
2014	Other services to the public	34	43	5	11	4	0	4	80	15	74
2014	None of the above	36	31	8	13	6	3	2	71	20	350

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	24	35	14	9	7	10	0	66	18	69
2020	Federal regulators	35	30	14	16	3	0	0	66	20	21
2020	Compliance, inspection and enforcement	33	39	16	7	0	3	2	76	8	45
2020	Communications or public affairs	29	50	14	7	0	0	0	79	7	14
2020	Science and technology	21	42	14	13	6	5	0	66	20	186
2020	Administration and operations	37	32	12	10	3	4	2	74	13	193
2020	Human resources	49	31	5	5	0	5	5	89	6	20
2020	Financial management	37	37	3	15	3	6	0	79	18	35
2020	Procurement	44	25	21	0	3	0	7	74	4	23
2020	Real property	46	18	4	11	11	11	0	71	24	10
2020	Information management	31	28	11	5	0	20	5	78	7	15
2020	Information technology	22	51	27	0	0	0	0	73	0	12
2020	Internal audit	34	32	13	13	0	8	0	72	14	22
2020	Evaluation	29	46	6	9	9	0	0	75	18	32
2020	Data sciences	24	40	15	12	3	4	3	68	15	134
2020	Policy	27	37	13	14	4	4	1	68	19	313
2020	Project management	31	36	18	5	4	3	2	71	9	122
2020	Other services to the public	42	21	13	14	8	2	0	65	23	24
2020	None of the above	24	31	19	15	6	3	1	58	22	122
2019	Client contact centre	48	35	0	9	0	0	9	91	9	11
2019	Health care practitioners	23	43	13	12	6	3	0	68	19	71
2019	Federal regulators	32	28	13	28	0	0	0	59	28	22
2019	Compliance, inspection and enforcement	25	34	17	21	2	0	0	59	24	30
2019	Science and technology	28	29	19	14	7	3	1	59	21	218
2019	Administration and operations	31	40	13	11	2	2	1	72	14	216
2019	Human resources	41	19	12	16	12	0	0	59	28	15
2019	Financial management	42	40	10	4	4	0	0	83	8	32
2019	Procurement	23	48	20	0	0	10	0	78	0	12
2019	Real property	45	8	8	8	24	8	0	57	35	13
2019	Materiel management	20	20	30	30	0	0	0	40	30	10
2019	Information management	34	45	9	7	5	0	0	79	12	19
2019	Information technology	32	38	15	7	8	0	0	70	15	14
2019	Internal audit	24	51	0	7	0	15	4	91	9	24
2019	Evaluation	24	44	21	8	0	2	0	70	9	39
2019	Data sciences	31	35	12	13	4	2	3	69	18	102
2019	Policy	36	30	12	11	7	3	1	68	19	299
2019	Project management	24	42	16	11	6	1	0	67	17	121
2019	Other services to the public	29	26	22	7	7	4	6	60	16	25
2019	None of the above	21	35	15	16	7	4	1	59	24	131
2018	Health care practitioners	23	39	25	10	2	2	0	62	12	51
2018	Federal regulators	34	32	15	6	7	0	6	70	15	15
2018	Compliance, inspection and enforcement	16	46	19	17	3	0	0	61	20	37
2018	Science and technology	23	39	14	13	7	4	0	65	20	184
2018	Administration and operations	32	39	12	7	4	5	1	75	12	173
2018	Human resources	46	42	0	12	0	0	0	88	12	16
2018	Financial management	43	42	11	0	0	4	0	89	0	29
2018	Real property	18	54	19	9	0	0	0	72	9	11
2018	Information management	26	32	24	0	0	19	0	71	0	12
2018	Information technology	32	39	0	29	0	0	0	71	29	10
2018	Internal audit	39	56	0	0	0	0	5	100	0	16
2018	Evaluation	30	30	18	19	0	4	0	62	19	28
2018	Data sciences	28	45	12	10	1	4	1	76	11	82
2018	Policy	38	37	11	7	3	1	2	78	11	225
2018	Project management	27	42	11	8	9	2	1	70	18	91
2018	Other services to the public	12	37	25	18	8	0	0	48	26	24
2018	None of the above	27	33	18	14	5	2	2	62	19	123
2017	Health care practitioners	24	44	15	4	7	4	2	72	11	55
2017	Federal regulators	33	48	18	0	0	0	0	82	0	20
2017	Compliance, inspection and enforcement	27	48	19	3	3	0	0	74	6	31
2017	Science and technology	31	33	14	11	6	5	0	67	18	222
2017	Administration and operations	42	38	7	6	5	2	1	82	11	195
2017	Financial management	43	40	12	3	0	0	3	85	3	33
2017	Real property	44	42	0	0	7	7	0	92	8	15
2017	Materiel management	21	38	9	9	13	9	0	65	25	10
2017	Information technology	52	25	8	8	6	0	0	77	15	13
2017	Internal audit	57	23	7	7	7	0	0	80	13	14
2017	Evaluation	53	31	6	0	6	3	0	87	6	32
2017	Data sciences	23	42	15	14	2	2	2	68	17	90
2017	Policy	44	34	10	8	2	1	2	80	10	252
2017	Project management	37	37	9	12	2	0	2	76	14	94
2017	Other services to the public	34	33	8	16	0	9	0	74	17	22
2017	None of the above	38	35	13	7	3	3	1	76	11	147
2014	Health care practitioners	30	34	18	9	6	3	0	66	16	110
2014	Federal regulators	32	23	18	11	8	4	3	60	20	28
2014	Compliance, inspection and enforcement	27	36	14	11	0	11	0	71	13	28
2014	Communications or public affairs	16	33	27	16	0	9	0	53	17	12
2014	Science and technology	29	37	12	12	5	5	1	69	18	308
2014	Administration and operations	35	33	12	11	5	4	1	71	17	322
2014	Human resources	29	48	8	0	15	0	0	77	15	13
2014	Financial management	31	44	9	7	2	5	2	81	10	46
2014	Procurement	19	75	0	6	0	0	0	94	6	15
2014	Real property	43	44	9	0	0	4	0	91	0	23
2014	Materiel management	13	33	41	7	7	0	0	46	13	15
2014	Information management	21	35	13	17	3	10	0	62	23	29
2014	Information technology	33	30	23	14	0	0	0	64	14	22
2014	Internal audit	26	40	5	23	5	0	0	66	28	18
2014	Evaluation	34	46	6	4	6	2	2	83	10	50
2014	Other services to the public	29	40	13	13	4	1	0	70	17	74
2014	None of the above	29	39	13	10	5	4	1	71	15	350

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	25	37	24	3	7	3	0	65	10	69
2020	Federal regulators	25	46	18	10	0	0	0	71	10	21
2020	Compliance, inspection and enforcement	38	30	24	4	0	4	0	71	4	43
2020	Communications or public affairs	44	21	20	7	0	7	0	70	8	14
2020	Science and technology	23	48	12	10	5	1	0	72	16	186
2020	Administration and operations	37	34	17	6	4	1	0	73	10	192
2020	Human resources	44	20	25	5	5	0	0	64	10	20
2020	Financial management	44	33	9	6	0	9	0	84	7	36
2020	Procurement	47	13	20	16	0	0	4	63	16	23
2020	Real property	39	22	11	18	11	0	0	61	29	10
2020	Information management	31	33	11	0	0	25	0	85	0	15
2020	Information technology	0	74	0	26	0	0	0	74	26	12
2020	Internal audit	28	46	17	9	0	0	0	74	9	22
2020	Evaluation	29	49	12	3	6	0	0	79	9	32
2020	Data sciences	28	41	17	6	1	6	0	74	8	135
2020	Policy	20	40	23	10	4	3	0	62	14	316
2020	Project management	29	40	19	5	6	1	1	70	10	123
2020	Other services to the public	36	33	19	7	2	3	0	72	9	26
2020	None of the above	21	40	23	9	2	4	1	64	11	122
2019	Client contact centre	57	17	9	9	0	9	0	81	9	11
2019	Health care practitioners	25	37	22	11	4	1	0	63	15	71
2019	Federal regulators	36	17	25	22	0	0	0	53	22	22
2019	Compliance, inspection and enforcement	28	35	24	9	4	0	0	63	13	30
2019	Science and technology	28	33	20	11	7	1	0	62	18	215
2019	Administration and operations	29	34	22	8	5	2	0	64	14	215
2019	Human resources	34	25	28	0	12	0	0	59	12	15
2019	Financial management	42	32	24	2	0	0	0	74	2	32
2019	Procurement	39	32	20	0	0	10	0	78	0	12
2019	Real property	32	29	24	8	8	0	0	60	16	13
2019	Materiel management	10	30	30	10	20	0	0	40	30	10
2019	Information management	36	50	5	5	5	0	0	85	10	18
2019	Information technology	48	38	0	7	8	0	0	85	15	14
2019	Internal audit	46	34	16	4	0	0	0	80	4	24
2019	Evaluation	46	30	21	2	0	0	0	76	2	38
2019	Data sciences	37	38	16	3	2	3	0	78	5	100
2019	Policy	32	38	17	9	3	1	0	71	12	296
2019	Project management	23	35	21	12	6	2	0	60	18	121
2019	Other services to the public	24	43	11	9	7	6	0	71	17	25
2019	None of the above	19	40	24	8	6	2	0	60	15	130
2018	Health care practitioners	21	46	17	10	3	3	0	69	13	51
2018	Federal regulators	7	52	26	7	7	0	0	59	15	15
2018	Compliance, inspection and enforcement	24	44	19	13	0	0	0	68	13	37
2018	Science and technology	25	41	16	13	5	0	0	66	18	183
2018	Administration and operations	33	38	16	6	7	1	0	71	13	173
2018	Human resources	45	36	12	0	0	0	7	87	0	16
2018	Financial management	44	40	9	3	0	4	0	88	3	29
2018	Real property	25	38	38	0	0	0	0	62	0	11
2018	Information management	26	49	16	0	0	10	0	83	0	12
2018	Information technology	32	28	0	31	0	8	0	66	34	10
2018	Internal audit	32	54	14	0	0	0	0	86	0	16
2018	Evaluation	40	29	21	11	0	0	0	69	11	28
2018	Data sciences	37	34	23	1	0	4	1	75	1	82
2018	Policy	31	41	14	9	4	1	0	73	13	227
2018	Project management	23	43	21	4	9	0	0	66	13	92
2018	Other services to the public	17	7	31	15	26	4	0	25	43	24
2018	None of the above	29	37	20	8	5	2	0	67	13	123

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	13	21	22	12	10	20	3	44	28	69
2020	Federal regulators	23	12	13	23	6	16	8	46	37	21
2020	Compliance, inspection and enforcement	22	19	19	8	11	14	6	53	24	45
2020	Communications or public affairs	22	21	28	14	7	8	0	47	23	14
2020	Science and technology	16	25	18	16	13	10	1	46	33	186
2020	Administration and operations	27	19	18	12	11	10	2	53	27	193
2020	Human resources	44	5	15	15	5	10	5	58	24	20
2020	Financial management	25	20	16	8	5	17	9	60	18	36
2020	Procurement	31	18	20	3	16	0	12	55	22	23
2020	Real property	39	15	7	0	39	0	0	54	39	10
2020	Information management	0	40	11	10	5	34	0	60	24	16
2020	Information technology	8	41	15	19	8	8	0	54	30	12
2020	Internal audit	19	20	17	13	4	22	4	53	24	22
2020	Evaluation	20	25	16	6	12	18	3	57	23	32
2020	Data sciences	16	26	19	10	3	21	3	56	18	135
2020	Policy	14	19	20	15	11	18	2	42	33	315
2020	Project management	20	15	17	14	16	14	4	42	37	123
2020	Other services to the public	39	5	16	5	17	16	0	53	27	26
2020	None of the above	14	21	14	14	18	16	2	43	39	121
2019	Client contact centre	48	0	9	35	9	0	0	48	43	11
2019	Health care practitioners	14	20	21	18	16	5	7	38	38	71
2019	Federal regulators	12	24	3	28	28	4	0	38	58	22
2019	Compliance, inspection and enforcement	25	14	10	30	14	3	4	42	47	30
2019	Science and technology	18	18	20	20	17	6	2	40	39	219
2019	Administration and operations	18	20	18	15	18	8	4	43	37	217
2019	Human resources	30	0	33	13	13	0	10	34	30	14
2019	Financial management	31	29	20	10	0	10	0	67	11	32
2019	Procurement	16	39	10	20	0	16	0	65	23	12
2019	Real property	24	16	13	24	24	0	0	39	48	13
2019	Materiel management	20	10	20	10	30	10	0	34	44	10
2019	Information management	13	42	12	5	9	15	5	68	17	19
2019	Information technology	28	42	0	0	15	15	0	82	18	14
2019	Internal audit	28	9	20	11	6	24	4	51	22	24
2019	Evaluation	18	13	21	20	5	21	2	40	32	39
2019	Data sciences	22	21	19	11	7	16	4	53	23	102
2019	Policy	17	19	18	18	8	16	4	45	32	301
2019	Project management	10	12	28	17	21	11	2	25	43	121
2019	Other services to the public	13	19	29	4	20	10	6	38	28	25
2019	None of the above	8	22	18	14	19	11	7	37	41	132
2018	Health care practitioners	7	15	14	26	20	12	5	27	56	51
2018	Federal regulators	7	19	14	41	14	0	6	28	58	15
2018	Compliance, inspection and enforcement	15	14	19	20	27	5	0	31	49	37
2018	Science and technology	11	21	23	18	18	9	0	36	39	184
2018	Administration and operations	20	19	17	17	14	12	2	45	36	175
2018	Human resources	28	26	13	27	0	7	0	58	28	15
2018	Financial management	21	31	25	3	9	12	0	58	13	29
2018	Real property	25	19	9	28	19	0	0	44	47	11
2018	Information management	8	25	16	18	15	8	10	40	41	12
2018	Information technology	22	11	11	28	20	8	0	35	53	10
2018	Internal audit	30	10	22	8	0	13	17	57	12	16
2018	Evaluation	18	18	13	11	20	21	0	45	39	28
2018	Data sciences	16	30	17	13	8	16	0	54	25	82
2018	Policy	16	24	19	16	13	7	5	46	33	228
2018	Project management	5	24	21	20	20	9	0	33	44	92
2018	Other services to the public	0	9	14	34	35	4	4	10	75	23
2018	None of the above	12	17	17	18	20	10	6	35	45	122
2017	Health care practitioners	14	16	8	27	20	11	3	35	55	55
2017	Federal regulators	5	19	24	21	26	6	0	25	49	20
2017	Compliance, inspection and enforcement	17	26	17	17	21	2	0	44	39	31
2017	Science and technology	15	24	18	16	20	7	1	42	39	223
2017	Administration and operations	19	23	15	15	18	7	2	47	36	194
2017	Financial management	16	18	33	3	18	9	3	38	24	33
2017	Real property	27	33	20	7	14	0	0	59	21	15
2017	Materiel management	21	0	0	9	51	19	0	26	74	10
2017	Information technology	40	13	8	8	31	0	0	52	39	13
2017	Internal audit	22	24	10	11	17	6	11	55	33	16
2017	Evaluation	25	13	25	12	9	15	0	45	25	32
2017	Data sciences	13	19	17	19	18	10	5	38	43	90
2017	Policy	15	21	16	15	18	10	5	43	38	252
2017	Project management	12	26	18	13	19	8	3	43	37	94
2017	Other services to the public	24	14	17	12	15	18	0	47	33	22
2017	None of the above	16	18	17	13	21	10	5	41	39	146
2014	Health care practitioners	8	13	18	27	20	13	1	24	54	110
2014	Federal regulators	6	20	10	21	29	11	3	30	58	28
2014	Compliance, inspection and enforcement	10	26	18	20	11	15	0	42	37	28
2014	Communications or public affairs	16	9	8	31	36	0	0	25	67	12
2014	Science and technology	13	20	21	18	17	11	1	37	40	309
2014	Administration and operations	12	18	16	21	22	8	2	33	48	322
2014	Human resources	15	32	15	15	15	8	0	51	33	13
2014	Financial management	22	15	13	17	16	9	7	44	40	46
2014	Procurement	6	13	26	28	26	0	0	20	54	15
2014	Real property	39	13	27	7	4	8	0	57	13	23
2014	Materiel management	13	20	13	28	20	7	0	35	51	15
2014	Information management	22	11	13	14	27	14	0	37	47	29
2014	Information technology	14	22	19	17	14	13	0	42	36	22
2014	Internal audit	10	13	28	33	16	0	0	23	49	18
2014	Evaluation	12	14	22	10	28	14	0	31	44	50
2014	Other services to the public	12	13	25	15	17	14	4	30	39	74
2014	None of the above	11	16	20	20	22	8	4	31	47	350

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	27	50	0	21	2	0	77	23	69
2020	Federal regulators	23	41	5	31	0	0	64	31	21
2020	Compliance, inspection and enforcement	35	43	3	17	3	0	78	19	45
2020	Communications or public affairs	29	36	7	28	0	0	65	28	14
2020	Science and technology	41	40	6	12	1	0	81	13	187
2020	Administration and operations	41	44	3	10	2	0	85	12	193
2020	Human resources	49	35	5	10	0	0	85	10	20
2020	Financial management	51	38	0	6	5	0	89	11	36
2020	Procurement	41	45	4	10	0	0	86	10	23
2020	Real property	33	46	0	11	11	0	78	22	10
2020	Information management	48	31	5	10	5	0	80	15	16
2020	Information technology	46	47	0	7	0	0	93	7	11
2020	Internal audit	38	40	4	17	0	0	78	17	22
2020	Evaluation	20	55	3	15	3	3	78	19	32
2020	Data sciences	40	45	1	10	3	0	85	13	135
2020	Policy	25	52	5	15	4	0	77	19	315
2020	Project management	27	53	5	14	2	0	79	16	123
2020	Other services to the public	52	38	0	10	0	0	90	10	26
2020	None of the above	29	47	2	18	3	0	76	22	123

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	31	40	7	16	6	0	70	22	68
2020	Federal regulators	21	37	15	21	6	0	58	27	21
2020	Compliance, inspection and enforcement	34	43	3	16	2	1	78	19	45
2020	Communications or public affairs	36	29	7	7	21	0	65	28	14
2020	Science and technology	30	49	7	11	3	0	79	14	186
2020	Administration and operations	34	45	5	13	3	0	79	16	193
2020	Human resources	34	46	5	10	5	0	80	15	20
2020	Financial management	56	22	0	14	8	0	78	22	36
2020	Procurement	54	36	0	3	7	0	90	10	23
2020	Real property	67	18	15	0	0	0	85	0	10
2020	Information management	58	36	0	5	0	0	95	5	16
2020	Information technology	49	43	0	8	0	0	92	8	12
2020	Internal audit	42	41	4	13	0	0	83	13	22
2020	Evaluation	14	59	3	12	9	3	75	22	32
2020	Data sciences	31	49	8	7	2	3	82	9	134
2020	Policy	27	42	8	17	5	0	70	22	315
2020	Project management	34	38	10	15	2	0	72	17	123
2020	Other services to the public	36	43	7	8	5	0	79	13	26
2020	None of the above	28	40	11	18	3	0	68	21	123
2019	Client contact centre	57	35	0	9	0	0	91	9	11
2019	Health care practitioners	43	32	6	13	7	0	75	19	71
2019	Federal regulators	25	56	5	10	4	0	81	14	22
2019	Compliance, inspection and enforcement	32	41	16	4	3	3	76	7	30
2019	Science and technology	41	37	6	9	7	0	78	16	219
2019	Administration and operations	54	28	7	7	4	0	82	11	219
2019	Human resources	56	44	0	0	0	0	100	0	15
2019	Financial management	66	22	6	6	0	0	88	6	32
2019	Procurement	70	24	0	0	6	0	94	6	13
2019	Real property	52	24	24	0	0	0	76	0	13
2019	Materiel management	40	50	0	10	0	0	90	10	10
2019	Information management	62	26	0	12	0	0	88	12	19
2019	Information technology	47	31	15	8	0	0	78	8	14
2019	Internal audit	44	29	11	4	13	0	73	16	24
2019	Evaluation	50	33	5	10	2	0	83	12	39
2019	Data sciences	48	32	11	7	2	0	80	9	102
2019	Policy	47	33	7	9	4	0	80	13	298
2019	Project management	36	41	7	7	7	1	78	15	121
2019	Other services to the public	33	48	7	8	4	0	81	12	25
2019	None of the above	41	37	5	11	5	0	78	16	133
2017	Health care practitioners	38	30	5	17	9	2	69	26	55
2017	Federal regulators	25	35	8	26	6	0	60	31	20
2017	Compliance, inspection and enforcement	30	39	9	10	9	3	70	20	31
2017	Science and technology	39	33	9	13	6	0	72	19	223
2017	Administration and operations	45	36	5	9	6	0	80	14	196
2017	Financial management	51	33	3	6	6	0	85	12	33
2017	Real property	65	21	7	7	0	0	86	7	15
2017	Materiel management	40	47	13	0	0	0	87	0	10
2017	Information technology	56	27	9	9	0	0	82	9	12
2017	Internal audit	68	32	0	0	0	0	100	0	16
2017	Evaluation	31	47	3	19	0	0	78	19	32
2017	Data sciences	36	43	1	13	7	0	79	20	90
2017	Policy	43	34	7	11	5	0	77	16	252
2017	Project management	34	44	3	16	3	0	78	19	94
2017	Other services to the public	34	44	4	18	0	0	78	18	22
2017	None of the above	41	37	2	12	8	0	78	20	147
2014	Health care practitioners	32	30	10	15	14	0	62	29	110
2014	Federal regulators	21	31	14	23	11	0	52	34	28
2014	Compliance, inspection and enforcement	31	36	14	15	4	0	67	18	28
2014	Communications or public affairs	8	33	9	15	36	0	41	51	12
2014	Science and technology	38	34	6	10	11	0	73	21	308
2014	Administration and operations	41	35	7	11	6	0	76	17	322
2014	Human resources	54	39	0	8	0	0	92	8	13
2014	Financial management	43	39	6	9	0	2	84	9	46
2014	Procurement	13	54	7	20	6	0	68	25	15
2014	Real property	52	43	0	0	5	0	95	5	23
2014	Materiel management	72	28	0	0	0	0	100	0	15
2014	Information management	39	27	14	11	10	0	65	21	29
2014	Information technology	38	41	8	8	5	0	79	13	22
2014	Internal audit	62	33	0	5	0	0	95	5	18
2014	Evaluation	28	46	10	12	4	0	74	16	50
2014	Other services to the public	31	43	10	9	7	0	74	16	74
2014	None of the above	31	32	9	18	12	0	62	29	348

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	37	28	14	15	4	0	2	66	19	69
2020	Federal regulators	39	41	9	5	6	0	0	81	10	21
2020	Compliance, inspection and enforcement	33	41	12	11	2	0	0	75	13	45
2020	Communications or public affairs	37	32	8	15	7	0	0	70	23	13
2020	Science and technology	46	40	7	5	1	0	1	87	6	185
2020	Administration and operations	43	36	7	10	3	0	0	79	13	192
2020	Human resources	44	25	10	15	5	0	0	69	21	20
2020	Financial management	42	41	3	6	5	0	3	85	11	36
2020	Procurement	48	29	0	16	7	0	0	78	22	23
2020	Real property	50	18	0	11	22	0	0	68	32	10
2020	Information management	59	26	5	5	0	0	5	89	6	16
2020	Information technology	8	65	0	26	0	0	0	74	26	12
2020	Internal audit	46	22	19	13	0	0	0	68	13	22
2020	Evaluation	35	40	12	9	0	0	3	78	9	32
2020	Data sciences	46	43	8	1	2	0	0	89	3	135
2020	Policy	36	39	11	12	2	0	0	75	14	311
2020	Project management	38	40	9	10	2	0	1	79	12	121
2020	Other services to the public	46	45	3	3	2	0	0	91	5	26
2020	None of the above	29	44	9	13	3	1	2	74	16	122
2019	Client contact centre	83	17	0	0	0	0	0	100	0	11
2019	Health care practitioners	46	35	10	5	4	0	0	81	9	70
2019	Federal regulators	40	44	0	5	11	0	0	84	16	22
2019	Compliance, inspection and enforcement	43	29	14	11	0	0	3	74	11	30
2019	Science and technology	60	32	5	3	0	0	0	92	3	219
2019	Administration and operations	50	32	6	6	6	0	0	82	12	217
2019	Human resources	59	19	16	6	0	0	0	78	6	15
2019	Financial management	64	24	2	10	0	0	0	88	10	32
2019	Procurement	54	37	9	0	0	0	0	91	0	13
2019	Real property	45	24	0	24	8	0	0	68	32	13
2019	Information management	60	26	15	0	0	0	0	85	0	19
2019	Information technology	55	30	7	8	0	0	0	85	8	14
2019	Internal audit	51	36	7	5	0	0	0	87	5	24
2019	Evaluation	61	27	2	7	2	0	0	88	10	39
2019	Data sciences	56	34	5	3	2	0	0	90	5	100
2019	Policy	56	30	6	6	2	0	0	86	8	298
2019	Project management	40	40	12	4	3	0	1	80	8	118
2019	Other services to the public	36	40	13	0	11	0	0	76	11	25
2019	None of the above	45	33	10	8	3	1	1	78	11	129
2017	Health care practitioners	55	28	3	9	4	0	0	83	13	55
2017	Federal regulators	33	61	6	0	0	0	0	94	0	20
2017	Compliance, inspection and enforcement	48	39	7	6	0	0	0	87	6	31
2017	Science and technology	60	33	2	3	2	0	0	93	5	222
2017	Administration and operations	55	33	8	2	3	0	0	87	5	196
2017	Financial management	48	28	12	6	6	0	0	76	12	33
2017	Real property	65	35	0	0	0	0	0	100	0	15
2017	Materiel management	53	47	0	0	0	0	0	100	0	10
2017	Information technology	36	41	8	0	15	0	0	77	15	13
2017	Internal audit	51	38	6	5	0	0	0	89	5	15
2017	Evaluation	63	27	7	0	3	0	0	90	3	30
2017	Data sciences	54	25	7	12	0	0	2	81	12	89
2017	Policy	51	33	8	7	1	0	0	84	8	250
2017	Project management	50	32	8	9	0	0	1	82	10	93
2017	Other services to the public	46	41	9	4	0	0	0	87	4	22
2017	None of the above	52	31	8	7	2	0	0	83	9	147
2014	Health care practitioners	42	31	12	7	7	1	0	74	14	110
2014	Federal regulators	36	39	22	3	0	0	0	75	3	28
2014	Compliance, inspection and enforcement	45	43	4	4	4	0	0	88	8	28
2014	Communications or public affairs	41	17	16	17	10	0	0	57	27	12
2014	Science and technology	64	27	5	2	1	0	0	91	4	308
2014	Administration and operations	47	35	9	5	3	0	1	84	7	321
2014	Human resources	37	55	0	0	0	8	0	100	0	13
2014	Financial management	48	39	4	9	0	0	0	87	9	46
2014	Procurement	46	42	0	6	6	0	0	88	12	15
2014	Real property	65	30	0	0	5	0	0	95	5	23
2014	Materiel management	46	47	7	0	0	0	0	93	0	15
2014	Information management	45	41	7	3	3	0	0	87	7	29
2014	Information technology	56	32	8	5	0	0	0	87	5	22
2014	Internal audit	28	54	6	6	6	0	0	83	12	17
2014	Evaluation	48	40	6	0	6	0	0	88	6	50
2014	Other services to the public	46	42	4	5	1	1	0	89	7	74
2014	None of the above	43	35	10	8	3	1	0	79	11	350

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	83	13	1	4	0	0	0	95	4	68
2020	Federal regulators	54	25	18	0	0	3	0	82	0	21
2020	Compliance, inspection and enforcement	84	16	0	0	0	0	0	100	0	44
2020	Communications or public affairs	93	7	0	0	0	0	0	100	0	14
2020	Science and technology	85	11	1	2	1	0	0	96	3	185
2020	Administration and operations	81	13	2	2	1	0	0	94	4	194
2020	Human resources	68	11	11	5	0	0	5	83	6	19
2020	Financial management	81	11	3	0	3	3	0	95	3	36
2020	Procurement	93	3	0	0	3	0	0	97	3	22
2020	Real property	50	50	0	0	0	0	0	100	0	10
2020	Information management	85	5	5	0	0	0	5	95	0	16
2020	Information technology	71	18	0	0	0	0	11	100	0	12
2020	Internal audit	72	15	9	4	0	0	0	87	4	22
2020	Evaluation	75	18	6	0	0	0	0	94	0	32
2020	Data sciences	87	8	1	3	1	0	0	95	4	134
2020	Policy	82	13	1	1	2	1	1	97	2	314
2020	Project management	82	15	1	1	1	0	1	98	2	120
2020	Other services to the public	90	3	7	0	0	0	0	93	0	26
2020	None of the above	73	17	4	3	2	0	0	91	5	118
2017	Health care practitioners	64	22	1	8	3	0	2	87	11	55
2017	Federal regulators	58	32	0	5	6	0	0	89	11	20
2017	Compliance, inspection and enforcement	73	20	3	0	0	0	3	97	0	30
2017	Science and technology	81	11	1	2	1	1	4	96	3	223
2017	Administration and operations	69	20	5	3	1	1	1	91	4	194
2017	Financial management	78	22	0	0	0	0	0	100	0	32
2017	Real property	72	21	0	7	0	0	0	93	7	15
2017	Materiel management	91	9	0	0	0	0	0	100	0	10
2017	Information technology	79	17	4	0	0	0	0	96	0	13
2017	Internal audit	61	26	7	7	0	0	0	87	7	14
2017	Evaluation	75	19	3	0	0	3	0	97	0	32
2017	Data sciences	74	18	1	2	2	0	3	94	5	90
2017	Policy	75	18	2	2	0	2	0	95	3	251
2017	Project management	72	22	3	2	0	1	0	95	2	93
2017	Other services to the public	77	4	11	4	4	0	0	81	8	22
2017	None of the above	74	19	3	4	0	1	0	94	4	148
2014	Health care practitioners	62	22	12	2	1	0	1	85	3	109
2014	Federal regulators	60	17	8	4	11	0	0	77	15	28
2014	Compliance, inspection and enforcement	74	15	4	4	4	0	0	89	8	28
2014	Communications or public affairs	68	8	0	16	0	0	9	83	17	12
2014	Science and technology	81	13	2	2	0	0	2	96	2	308
2014	Administration and operations	70	20	5	3	1	1	1	91	4	322
2014	Human resources	63	22	8	0	8	0	0	85	8	13
2014	Financial management	79	14	4	0	0	0	2	96	0	46
2014	Procurement	80	20	0	0	0	0	0	100	0	15
2014	Real property	92	4	0	5	0	0	0	95	5	23
2014	Materiel management	66	15	0	0	7	0	13	92	8	15
2014	Information management	80	17	3	0	0	0	0	97	0	29
2014	Information technology	77	19	0	0	0	4	0	100	0	22
2014	Internal audit	55	23	5	10	6	0	0	78	16	18
2014	Evaluation	78	14	0	4	4	0	0	92	8	50
2014	Other services to the public	71	20	2	4	0	0	2	94	4	74
2014	None of the above	68	21	6	3	1	1	1	90	4	350

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	24	22	22	8	6	15	2	56	17	69
2020	Federal regulators	34	41	16	3	6	0	0	75	9	21
2020	Compliance, inspection and enforcement	36	15	20	11	0	17	0	62	14	45
2020	Communications or public affairs	28	42	15	7	8	0	0	70	15	14
2020	Science and technology	24	19	14	9	7	22	5	59	21	187
2020	Administration and operations	39	28	15	5	3	6	4	74	8	193
2020	Human resources	44	20	21	0	5	5	5	71	6	20
2020	Financial management	67	5	11	6	6	6	0	77	12	36
2020	Procurement	47	14	12	0	3	8	15	80	4	23
2020	Real property	11	0	18	0	0	71	0	38	0	10
2020	Information management	29	32	0	5	0	29	5	92	8	16
2020	Information technology	24	35	0	7	8	15	11	79	21	12
2020	Internal audit	17	45	25	4	4	4	0	65	9	22
2020	Evaluation	25	31	25	11	9	0	0	55	20	32
2020	Data sciences	35	19	15	10	7	13	1	63	20	135
2020	Policy	29	29	21	14	3	6	0	61	17	315
2020	Project management	33	27	23	5	6	5	2	64	11	123
2020	Other services to the public	27	16	18	9	14	6	9	52	27	26
2020	None of the above	24	28	19	10	3	16	1	61	16	122
2019	Client contact centre	74	17	9	0	0	0	0	91	0	11
2019	Health care practitioners	28	26	24	8	7	4	3	58	15	71
2019	Federal regulators	17	26	30	23	4	0	0	44	26	22
2019	Compliance, inspection and enforcement	30	23	27	6	4	10	0	59	11	30
2019	Science and technology	25	24	17	6	8	17	3	61	18	219
2019	Administration and operations	39	24	22	5	3	5	2	68	9	218
2019	Human resources	44	25	22	0	0	10	0	76	0	15
2019	Financial management	67	11	7	11	0	4	0	81	12	32
2019	Procurement	32	42	16	0	0	0	10	82	0	12
2019	Real property	8	8	16	8	0	60	0	40	20	13
2019	Materiel management	10	50	10	10	0	20	0	75	12	10
2019	Information management	55	21	5	0	0	19	0	94	0	19
2019	Information technology	38	28	12	0	7	15	0	77	8	14
2019	Internal audit	47	36	13	0	0	4	0	87	0	24
2019	Evaluation	50	36	10	2	0	2	0	88	2	39
2019	Data sciences	40	19	20	5	2	13	2	69	7	102
2019	Policy	36	24	20	8	3	7	1	66	12	299
2019	Project management	32	23	19	10	6	7	4	62	17	121
2019	Other services to the public	31	23	21	9	4	13	0	61	14	25
2019	None of the above	27	26	14	10	8	15	0	62	21	132

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	16	84	69
2020	Science and technology	12	88	187
2020	Administration and operations	14	86	194
2020	Data sciences	5	95	135
2020	Policy	8	92	316
2020	Project management	10	90	122
2020	None of the above	12	88	123
2019	Health care practitioners	14	86	71
2019	Federal regulators	0	100	22
2019	Science and technology	15	85	218
2019	Administration and operations	17	83	217
2019	Procurement	0	100	13
2019	Data sciences	6	94	101
2019	Policy	10	90	299
2019	Project management	24	76	121
2019	None of the above	11	89	133
2018	Health care practitioners	19	81	51
2018	Federal regulators	0	100	15
2018	Compliance, inspection and enforcement	19	81	37
2018	Science and technology	17	83	186
2018	Administration and operations	15	85	173
2018	Data sciences	9	91	82
2018	Policy	13	87	228
2018	Project management	17	83	92
2018	Other services to the public	25	75	23
2018	None of the above	19	81	122

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	42	58	23
2020	Administration and operations	45	55	28
2020	Policy	37	63	27
2020	Project management	59	41	12
2020	None of the above	33	67	16
2019	Science and technology	53	47	30
2019	Administration and operations	54	46	38
2019	Policy	37	63	31
2019	Project management	42	58	29
2019	None of the above	56	44	15
2018	Health care practitioners	51	49	10
2018	Science and technology	52	48	32
2018	Administration and operations	35	65	27
2018	Policy	37	63	30
2018	Project management	41	59	15
2018	None of the above	61	39	22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	63	37	23
2020	Administration and operations	68	32	28
2020	Policy	78	22	27
2019	Health care practitioners	52	48	10
2019	Science and technology	54	46	30
2019	Administration and operations	70	30	38
2019	Policy	66	34	31
2019	Project management	70	30	29
2018	Science and technology	61	39	32
2018	Administration and operations	78	22	27
2018	Policy	70	30	30
2018	Project management	59	41	15
2018	None of the above	74	26	22

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	Health care practitioners	100	11
2020	Project management	100	12
2019	None of the above	100	15
2018	Health care practitioners	100	10
2018	Science and technology	100	32
2018	Project management	100	15
2018	None of the above	100	22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Health care practitioners	100	11
2020	Science and technology	100	23
2020	Administration and operations	100	28
2020	Policy	100	27
2020	Project management	100	12
2020	None of the above	100	16
2019	Health care practitioners	100	10
2019	Science and technology	100	30
2019	Administration and operations	100	38
2019	Policy	100	31
2019	Project management	100	29
2019	None of the above	100	15
2018	Health care practitioners	100	10
2018	Science and technology	100	32
2018	Administration and operations	100	27
2018	Policy	100	30
2018	Project management	100	15
2018	None of the above	100	22

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	0	100	10
2019	Administration and operations	13	87	38
2018	Health care practitioners	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Health care practitioners	100	11
2020	Science and technology	100	23
2020	Administration and operations	100	28
2020	None of the above	100	16
2019	Health care practitioners	100	10
2019	Science and technology	100	30
2019	None of the above	100	15
2018	Science and technology	100	32
2018	Policy	100	30
2018	None of the above	100	22

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Health care practitioners	100	11
2020	Science and technology	100	23
2020	Project management	100	12
2020	None of the above	100	16
2019	None of the above	100	15
2018	Health care practitioners	100	10
2018	Policy	100	30
2018	Project management	100	15
2018	None of the above	100	22

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	38	62	23
2020	Administration and operations	40	60	28
2020	Policy	44	56	27
2020	Project management	50	50	12
2020	None of the above	50	50	16
2019	Science and technology	37	63	30
2019	Administration and operations	34	66	38
2019	Policy	22	78	31
2019	Project management	56	44	29
2018	Science and technology	50	50	32
2018	Administration and operations	36	64	27
2018	Policy	30	70	30
2018	Project management	48	52	15
2018	None of the above	25	75	22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	55	45	23
2020	Administration and operations	51	49	28
2020	Policy	59	41	27
2020	Project management	49	51	12
2020	None of the above	52	48	16
2019	Health care practitioners	52	48	10
2019	Science and technology	59	41	30
2019	Administration and operations	54	46	38
2019	Policy	30	70	31
2019	Project management	39	61	29
2019	None of the above	37	63	15
2018	Science and technology	38	62	32
2018	Administration and operations	52	48	27
2018	Policy	40	60	30
2018	Project management	54	46	15
2018	None of the above	49	51	22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	72	28	23
2020	Administration and operations	66	34	28
2020	Policy	59	41	27
2019	Science and technology	59	41	30
2019	Administration and operations	55	45	38
2019	Policy	49	51	31
2019	Project management	49	51	29
2019	None of the above	44	56	15
2018	Health care practitioners	51	49	10
2018	Science and technology	54	46	32
2018	Administration and operations	75	25	27
2018	Policy	50	50	30
2018	Project management	39	61	15
2018	None of the above	56	44	22

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	61	39	23
2020	Administration and operations	49	51	28
2020	Policy	41	59	27
2020	None of the above	56	44	16
2019	Science and technology	52	48	30
2019	Administration and operations	40	60	38
2019	Policy	25	75	31
2019	Project management	46	54	29
2018	Science and technology	42	58	32
2018	Administration and operations	67	33	27
2018	Policy	53	47	30
2018	Project management	48	52	15
2018	None of the above	39	61	22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	58	42	11
2020	Science and technology	35	65	23
2020	Administration and operations	37	63	28
2020	Policy	37	63	27
2020	Project management	41	59	12
2020	None of the above	68	32	16
2019	Science and technology	46	54	30
2019	Administration and operations	33	67	38
2019	Policy	19	81	31
2019	Project management	27	73	29
2019	None of the above	31	69	15
2018	Science and technology	46	54	32
2018	Administration and operations	47	53	27
2018	Policy	40	60	30

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	40	60	23
2020	Administration and operations	57	43	28
2020	Policy	56	44	27
2020	Project management	58	42	12
2019	Science and technology	45	55	30
2019	Administration and operations	45	55	38
2019	Policy	62	38	31
2019	Project management	66	34	29
2019	None of the above	53	47	15
2018	Science and technology	51	49	32
2018	Administration and operations	44	56	27
2018	Policy	67	33	30
2018	Project management	61	39	15
2018	None of the above	48	52	22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	58	42	11
2020	Science and technology	35	65	23
2020	Administration and operations	41	59	28
2020	Policy	33	67	27
2020	None of the above	51	49	16
2019	Science and technology	17	83	30
2019	Administration and operations	38	62	38
2019	Policy	16	84	31
2019	Project management	49	51	29
2018	Science and technology	38	62	32
2018	Administration and operations	37	63	27
2018	Policy	30	70	30
2018	Project management	48	52	15
2018	None of the above	42	58	22

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Health care practitioners	100	11
2020	Administration and operations	100	28
2020	Policy	100	27
2020	Project management	100	12
2020	None of the above	100	16
2019	Health care practitioners	100	10
2019	Science and technology	100	30
2019	Administration and operations	100	38
2019	Policy	100	31
2019	Project management	100	29
2019	None of the above	100	15
2018	Health care practitioners	100	10
2018	Administration and operations	100	27
2018	Policy	100	30
2018	Project management	100	15
2018	None of the above	100	22

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	Administration and operations	100	28
2020	Project management	100	12
2020	None of the above	100	16
2019	Health care practitioners	100	10
2018	Health care practitioners	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Project management	0	100	12
2019	Health care practitioners	0	100	10
2019	Policy	0	100	31
2018	Policy	17	83	30

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	58	42	11
2020	Science and technology	67	33	23
2020	Administration and operations	57	43	28
2020	Policy	55	45	27
2020	Project management	42	58	12
2020	None of the above	62	38	16
2019	Health care practitioners	52	48	10
2019	Science and technology	41	59	30
2019	Administration and operations	48	52	38
2019	Policy	38	62	31
2019	Project management	53	47	29
2019	None of the above	44	56	15
2018	Science and technology	36	64	32
2018	Administration and operations	75	25	27
2018	Policy	43	57	30
2018	Project management	33	67	15
2018	None of the above	68	32	22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	26	74	28
2020	Policy	22	78	27
2019	Science and technology	16	84	30
2019	Administration and operations	15	85	38
2019	Policy	19	81	31
2019	Project management	17	83	29
2019	None of the above	0	100	15
2018	Science and technology	18	82	32
2018	Administration and operations	30	70	27
2018	Policy	27	73	30
2018	None of the above	34	66	22

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	11
2020	Policy	18	82	27
2019	Science and technology	15	85	30
2019	Administration and operations	13	87	38
2019	Policy	16	84	31
2019	Project management	29	71	29
2019	None of the above	31	69	15
2018	Science and technology	17	83	32

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	55	45	23
2020	Administration and operations	48	52	28
2020	Policy	52	48	27
2020	Project management	58	42	12
2020	None of the above	58	42	16
2019	Science and technology	46	54	30
2019	Administration and operations	28	72	38
2019	Policy	47	53	31
2019	Project management	47	53	29
2019	None of the above	63	37	15
2018	Health care practitioners	51	49	10
2018	Science and technology	61	39	32
2018	Administration and operations	63	37	27
2018	Policy	63	37	30
2018	None of the above	51	49	22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	23	77	23
2020	Administration and operations	29	71	28
2019	Health care practitioners	47	53	10
2019	Science and technology	32	68	30
2019	Administration and operations	26	74	38
2019	Policy	25	75	31
2019	Project management	30	70	29
2018	Science and technology	27	73	32
2018	Administration and operations	41	59	27
2018	Policy	37	63	30
2018	Project management	48	52	15
2018	None of the above	27	73	22

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	11
2020	Administration and operations	24	76	28
2020	Project management	0	100	12
2019	Health care practitioners	0	100	10
2019	Administration and operations	0	100	38
2019	None of the above	0	100	15
2018	Policy	17	83	30

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Science and technology	22	78	23
2020	Administration and operations	24	76	28
2020	Policy	18	82	27
2020	Project management	0	100	12
2019	Administration and operations	13	87	38
2019	Policy	16	84	31
2019	Project management	24	76	29
2018	Health care practitioners	50	50	10
2018	Science and technology	13	87	32
2018	Administration and operations	27	73	27
2018	Policy	27	73	30

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	11
2020	Science and technology	21	79	23
2019	Health care practitioners	0	100	10
2018	Administration and operations	22	78	27

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	Policy	100	27
2020	Project management	100	12
2020	None of the above	100	16
2019	Science and technology	100	30
2019	None of the above	100	15
2018	Administration and operations	100	27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	11
2020	Science and technology	0	100	23
2019	Administration and operations	20	80	38
2019	Project management	17	83	29
2019	None of the above	0	100	15
2018	Administration and operations	18	82	27

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	17	83	28
2020	None of the above	0	100	16
2019	Health care practitioners	0	100	10
2019	Administration and operations	13	87	38
2019	Policy	16	84	31
2018	Policy	20	80	30
2018	Project management	33	67	15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	42	58	11
2020	Science and technology	32	68	23
2020	Administration and operations	16	84	28
2020	Policy	37	63	27
2019	Science and technology	39	61	30
2019	Administration and operations	41	59	38
2019	Policy	25	75	31
2019	Project management	26	74	29
2019	None of the above	31	69	15
2018	Health care practitioners	0	100	10
2018	Science and technology	30	70	32
2018	Administration and operations	19	81	27
2018	Policy	20	80	30
2018	Project management	0	100	15
2018	None of the above	30	70	22

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	None of the above	0	100	15
2018	Administration and operations	18	82	27

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	26	74	27
2019	Science and technology	26	74	30
2018	Science and technology	17	83	31
2018	Policy	29	71	28
2018	None of the above	25	75	21

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Project management	0	100	12
2019	None of the above	0	100	15
2018	Project management	35	65	14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	None of the above	0	100	16
2019	None of the above	0	100	15

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	None of the above	0	100	16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Policy	18	82	28
2018	Project management	0	100	14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	26	74	27
2019	None of the above	0	100	15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	18	82	27

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	26	74	27
2020	None of the above	29	71	16
2018	Administration and operations	19	81	27

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	37	63	27
2020	Project management	41	59	12
2020	None of the above	57	43	16
2019	Science and technology	35	65	30
2019	None of the above	56	44	15
2018	Science and technology	39	61	31
2018	Administration and operations	33	67	27
2018	Policy	32	68	28
2018	Project management	44	56	14
2018	None of the above	34	66	21

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Project management	0	100	12
2020	None of the above	0	100	16
2018	Science and technology	21	79	31

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	63	37	27
2020	Project management	49	51	12
2020	None of the above	71	29	16
2019	Science and technology	66	34	30
2018	Science and technology	65	35	31
2018	Administration and operations	55	45	27
2018	Policy	61	39	28
2018	Project management	56	44	14
2018	None of the above	49	51	21

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Project management	100	12
2020	None of the above	100	16
2019	None of the above	100	15
2018	Administration and operations	100	27
2018	Policy	100	28
2018	Project management	100	14
2018	None of the above	100	21

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	63	37	27
2020	None of the above	71	29	16
2019	Science and technology	61	39	30
2018	Science and technology	67	33	31
2018	Administration and operations	53	47	27
2018	Policy	54	46	28
2018	Project management	58	42	14
2018	None of the above	65	35	21

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	Project management	100	12
2019	Science and technology	100	30
2018	None of the above	100	21

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	22	78	27
2020	Project management	0	100	12
2020	None of the above	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Health care practitioners	11	13	24	8	8	27	9	38	24	69
2020	Federal regulators	9	19	16	0	0	50	6	65	0	21
2020	Compliance, inspection and enforcement	20	13	17	0	4	37	9	61	8	44
2020	Communications or public affairs	21	14	35	0	0	30	0	50	0	14
2020	Science and technology	14	15	13	12	9	29	9	46	33	187
2020	Administration and operations	23	16	15	6	7	23	11	58	19	193
2020	Human resources	34	10	21	0	0	30	5	68	0	20
2020	Financial management	29	6	6	5	5	47	3	68	21	35
2020	Procurement	27	10	8	7	3	19	25	66	19	23
2020	Real property	22	7	0	7	22	43	0	50	50	10
2020	Information management	19	5	21	14	0	41	0	41	23	16
2020	Information technology	8	15	18	18	8	24	8	35	39	12
2020	Internal audit	26	12	9	4	0	39	10	74	9	22
2020	Evaluation	11	15	9	0	6	55	3	63	15	32
2020	Data sciences	18	11	10	5	2	44	11	64	15	135
2020	Policy	7	10	19	6	5	41	11	36	23	316
2020	Project management	9	11	15	14	6	36	10	37	35	123
2020	Other services to the public	22	7	9	7	7	28	20	56	27	26
2020	None of the above	9	10	10	11	6	41	13	41	36	122
2019	Client contact centre	57	0	17	9	0	0	17	69	10	11
2019	Health care practitioners	6	15	23	11	12	22	10	32	34	71
2019	Federal regulators	7	14	16	3	12	37	10	41	29	22
2019	Compliance, inspection and enforcement	16	16	24	11	4	20	10	46	20	30
2019	Science and technology	15	14	17	9	12	24	9	44	30	219
2019	Administration and operations	17	12	21	9	14	21	6	40	32	217
2019	Human resources	6	19	31	0	6	16	22	40	10	15
2019	Financial management	31	9	18	0	4	30	9	65	6	32
2019	Procurement	21	15	24	9	0	9	21	52	13	13
2019	Real property	8	8	21	0	16	47	0	30	30	13
2019	Materiel management	0	30	30	20	0	20	0	38	25	10
2019	Information management	15	19	21	0	5	40	0	57	8	19
2019	Information technology	23	15	5	7	15	20	15	58	34	14
2019	Internal audit	4	13	18	6	0	36	24	40	14	24
2019	Evaluation	10	2	7	7	5	52	16	39	38	39
2019	Data sciences	14	13	10	4	3	38	18	61	16	102
2019	Policy	14	13	14	11	5	34	11	48	28	299
2019	Project management	8	10	18	18	14	25	7	27	47	121
2019	Other services to the public	7	7	4	11

2020 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack