2020 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 43 2 7 2 0 0 88 9 121
2020 Non-supervisor 42 39 12 5 2 0 0 81 7 602
2019 Supervisor 60 28 6 4 3 0 0 88 6 118
2019 Non-supervisor 37 38 13 7 5 0 0 75 12 642
2018 Supervisor 53 38 4 6 0 0 0 91 6 107
2018 Non-supervisor 37 42 11 7 4 0 0 78 11 611
2017 Supervisor 53 38 4 4 1 0 0 90 5 129
2017 Non-supervisor 38 42 11 6 3 0 0 80 9 679
2014 Supervisor 51 36 6 4 3 0 0 87 7 108
2014 Non-supervisor 31 43 11 10 5 0 0 75 14 556

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 43 8 8 3 0 0 82 10 119
2020 Non-supervisor 39 37 12 8 4 0 0 76 12 604
2019 Supervisor 53 32 4 8 3 0 0 85 11 119
2019 Non-supervisor 34 36 14 10 6 0 0 70 16 639
2018 Supervisor 55 29 5 6 5 0 0 84 11 108
2018 Non-supervisor 35 37 13 11 5 0 0 71 16 613
2017 Supervisor 47 35 6 7 6 0 0 82 12 129
2017 Non-supervisor 34 36 15 9 6 0 0 70 15 677

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 29 4 1 2 0 0 93 3 120
2020 Non-supervisor 58 30 9 2 1 0 0 88 3 597
2019 Supervisor 75 22 2 1 0 0 0 97 1 117
2019 Non-supervisor 51 35 8 3 2 0 0 87 5 636
2018 Supervisor 71 23 3 2 1 0 0 94 3 107
2018 Non-supervisor 54 30 12 3 1 0 0 84 4 606
2017 Supervisor 68 28 2 1 1 0 0 96 1 128
2017 Non-supervisor 57 29 9 3 1 0 0 87 4 677
2014 Supervisor 76 18 5 0 1 0 0 94 1 108
2014 Non-supervisor 62 25 9 2 1 0 0 88 4 556

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 30 8 5 0 0 0 87 5 120
2020 Non-supervisor 49 36 9 4 1 0 0 85 5 604
2019 Supervisor 59 31 6 3 0 0 0 90 3 119
2019 Non-supervisor 42 40 9 6 3 0 0 82 9 641
2018 Supervisor 60 35 1 3 1 0 0 95 4 108
2018 Non-supervisor 42 39 12 5 2 0 0 81 7 613
2017 Supervisor 58 32 6 5 0 0 0 90 5 127
2017 Non-supervisor 45 36 11 6 2 0 0 81 8 675
2014 Supervisor 54 35 4 5 2 0 0 89 7 108
2014 Non-supervisor 44 37 11 6 3 0 0 81 8 555

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 30 9 3 1 0 0 88 3 121
2020 Non-supervisor 49 32 14 4 1 0 0 81 5 604
2019 Supervisor 56 32 6 4 3 0 0 87 7 119
2019 Non-supervisor 42 31 17 6 4 1 0 73 9 640
2018 Supervisor 64 28 4 1 3 0 0 92 4 107
2018 Non-supervisor 43 34 14 6 3 0 0 77 9 608
2017 Supervisor 57 28 10 5 0 0 0 85 5 129
2017 Non-supervisor 45 31 15 5 4 0 0 76 9 675
2014 Supervisor 52 29 13 3 3 0 0 81 6 108
2014 Non-supervisor 36 38 14 7 4 0 0 75 11 553

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 31 7 4 1 0 0 88 5 120
2020 Non-supervisor 46 35 13 4 1 0 0 81 5 595
2019 Supervisor 49 38 5 6 3 0 0 87 9 118
2019 Non-supervisor 39 35 14 9 2 0 0 74 12 640
2018 Supervisor 61 32 2 1 3 0 0 94 4 106
2018 Non-supervisor 40 38 12 8 2 0 0 78 10 607
2017 Supervisor 53 34 6 7 1 0 0 86 7 129
2017 Non-supervisor 42 35 13 7 3 0 0 77 10 677
2014 Supervisor 54 28 9 6 4 0 0 82 10 108
2014 Non-supervisor 37 37 13 9 3 0 0 74 13 552

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 24 14 5 6 1 1 75 11 121
2020 Non-supervisor 41 27 19 7 4 2 1 69 12 602
2019 Supervisor 42 29 16 8 3 0 1 72 12 119
2019 Non-supervisor 34 26 18 12 7 3 0 62 19 643
2018 Supervisor 54 20 13 8 2 3 0 76 11 108
2018 Non-supervisor 36 26 18 11 6 2 0 64 18 612
2017 Supervisor 50 23 14 7 5 1 0 74 13 129
2017 Non-supervisor 34 28 15 11 6 4 1 66 18 677
2014 Supervisor 49 19 15 9 6 1 1 70 15 108
2014 Non-supervisor 34 29 16 12 5 3 1 65 18 553
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 22 6 0 0 0 1 94 0 121
2020 Non-supervisor 58 26 9 2 2 0 2 86 4 603
2019 Supervisor 76 14 8 1 1 0 1 90 2 119
2019 Non-supervisor 52 27 11 4 2 1 3 83 6 643

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 26 4 3 3 0 1 90 6 120
2020 Non-supervisor 53 30 9 4 3 1 0 84 7 603
2019 Supervisor 59 22 8 5 5 0 1 82 10 117
2019 Non-supervisor 47 26 11 9 5 1 0 75 14 639
2018 Supervisor 59 31 6 3 2 0 1 90 4 107
2018 Non-supervisor 45 32 11 6 4 2 1 79 10 609
2017 Supervisor 57 30 3 4 2 0 3 90 7 129
2017 Non-supervisor 47 32 9 6 5 1 1 80 11 677
2014 Supervisor 51 30 6 6 6 0 2 82 12 108
2014 Non-supervisor 45 31 10 9 5 0 0 76 14 555

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 25 2 3 4 1 1 92 6 121
2020 Non-supervisor 62 24 6 5 3 0 0 87 7 604
2019 Supervisor 57 25 7 5 5 0 1 83 10 119
2019 Non-supervisor 52 25 10 7 5 0 1 77 12 642
2018 Supervisor 58 31 3 5 2 0 1 90 7 107
2018 Non-supervisor 48 28 10 7 5 1 0 77 13 610
2017 Supervisor 56 27 5 4 5 0 3 85 10 129
2017 Non-supervisor 51 27 9 6 5 0 1 79 11 676
2014 Supervisor 52 28 6 8 6 0 0 79 14 107
2014 Non-supervisor 48 28 10 8 6 0 0 76 14 556

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 10 12 5 0 0 73 17 121
2020 Non-supervisor 40 32 13 8 2 6 0 76 10 604
2019 Supervisor 28 36 16 11 8 1 0 65 19 119
2019 Non-supervisor 30 32 17 11 6 4 0 64 18 642
2018 Supervisor 30 41 10 15 4 0 0 71 19 107
2018 Non-supervisor 30 35 16 12 4 3 0 68 16 615
2017 Supervisor 17 45 19 13 6 0 0 62 19 129
2017 Non-supervisor 25 32 17 13 7 6 0 61 22 677
2014 Supervisor 23 32 19 17 8 0 0 55 25 108
2014 Non-supervisor 20 32 19 17 7 5 0 55 25 555

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 41 13 7 8 0 0 73 14 121
2020 Non-supervisor 34 34 17 10 4 1 0 69 14 605
2019 Supervisor 23 41 10 17 9 0 0 64 25 118
2019 Non-supervisor 24 33 18 15 7 2 0 59 22 641
2018 Supervisor 35 41 12 6 6 0 0 76 12 106
2018 Non-supervisor 29 36 16 13 5 1 0 65 18 615
2017 Supervisor 25 45 13 13 4 0 0 70 17 129
2017 Non-supervisor 24 34 20 12 9 2 0 58 21 678
2014 Supervisor 28 41 12 8 11 0 0 69 19 108
2014 Non-supervisor 19 33 23 17 7 1 0 52 25 554

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 31 17 13 6 0 0 63 19 121
2020 Non-supervisor 27 33 20 13 5 2 0 61 18 600
2019 Supervisor 17 37 23 16 7 0 0 55 23 119
2019 Non-supervisor 18 27 25 16 8 5 0 48 26 642
2018 Supervisor 29 41 14 11 5 0 0 71 15 108
2018 Non-supervisor 20 35 21 15 6 3 0 57 22 611
2017 Supervisor 20 42 17 17 4 0 0 62 21 129
2017 Non-supervisor 17 32 20 14 8 7 0 54 25 678
2014 Supervisor 19 42 17 11 10 0 0 62 21 108
2014 Non-supervisor 13 31 24 20 8 4 0 46 29 554

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 38 11 7 6 0 0 77 12 121
2020 Non-supervisor 30 39 16 11 3 1 0 70 14 603
2019 Supervisor 28 36 12 18 7 0 0 64 25 119
2019 Non-supervisor 20 33 20 17 8 2 0 55 26 643
2018 Supervisor 35 42 13 7 3 0 0 77 10 108
2018 Non-supervisor 22 36 19 14 7 2 0 59 22 616
2017 Supervisor 26 44 15 11 4 0 0 69 16 128
2017 Non-supervisor 23 33 19 14 8 3 0 58 23 676
2014 Supervisor 23 42 15 11 8 0 0 66 20 108
2014 Non-supervisor 16 32 18 22 11 1 0 49 33 554
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 47 11 5 5 0 1 79 10 119
2020 Non-supervisor 35 39 11 10 4 0 1 74 15 602
2019 Supervisor 39 41 8 6 5 0 0 80 12 119
2019 Non-supervisor 31 34 15 12 8 0 0 65 20 639
2018 Supervisor 43 32 10 9 5 0 0 76 14 108
2018 Non-supervisor 29 32 17 12 9 0 0 62 21 611
2017 Supervisor 36 33 13 13 5 0 0 69 18 129
2017 Non-supervisor 27 36 15 13 8 1 0 64 22 679
2014 Supervisor 30 33 18 12 8 0 0 62 20 108
2014 Non-supervisor 26 31 17 14 11 0 0 58 25 556

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 8 5 2 0 0 86 6 119
2020 Non-supervisor 38 44 10 6 2 0 0 83 8 600
2019 Supervisor 42 39 7 10 2 0 0 81 11 119
2019 Non-supervisor 34 39 13 10 4 0 0 73 14 637
2018 Supervisor 48 41 5 5 2 0 0 89 6 108
2018 Non-supervisor 34 39 14 8 5 0 0 73 13 614
2017 Supervisor 44 41 6 6 3 0 0 85 9 129
2017 Non-supervisor 33 43 11 10 3 0 0 76 13 678

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 36 8 3 4 0 1 84 8 120
2020 Non-supervisor 48 33 8 7 4 0 0 81 11 602
2019 Supervisor 49 31 7 3 8 0 1 81 11 119
2019 Non-supervisor 46 26 11 10 5 1 1 73 16 641
2018 Supervisor 47 44 3 3 2 0 1 92 5 107
2018 Non-supervisor 39 35 12 7 5 1 0 76 12 610
2017 Supervisor 41 40 7 7 3 0 3 83 10 129
2017 Non-supervisor 45 33 10 6 4 1 0 79 11 679
2014 Supervisor 37 34 14 7 8 0 1 71 15 108
2014 Non-supervisor 42 32 9 10 6 0 0 75 16 555

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 39 6 2 2 0 0 91 4 120
2020 Non-supervisor 42 38 9 9 1 0 1 81 10 599
2019 Supervisor 61 33 2 3 0 0 0 94 3 119
2019 Non-supervisor 36 37 11 11 5 0 0 74 15 639
2018 Supervisor 62 27 4 4 1 0 2 91 5 108
2018 Non-supervisor 36 44 8 8 3 0 0 81 10 613
2017 Supervisor 61 35 2 2 0 0 0 96 2 129
2017 Non-supervisor 42 38 7 10 3 0 0 81 13 679
2014 Supervisor 61 28 4 6 1 0 0 89 7 108
2014 Non-supervisor 45 35 8 7 4 0 0 80 12 556

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 24 8 2 4 2 2 85 6 121
2020 Non-supervisor 56 22 11 4 3 1 2 81 8 604

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 42 13 4 3 0 0 79 7 120
2020 Non-supervisor 27 31 18 15 7 1 0 59 22 599
2019 Supervisor 41 43 7 5 3 1 0 84 9 119
2019 Non-supervisor 24 34 17 16 9 1 0 58 25 643
2018 Supervisor 55 30 10 2 2 1 0 86 4 107
2018 Non-supervisor 28 36 14 14 7 1 0 64 21 613
2017 Supervisor 60 30 6 4 1 0 0 90 4 129
2017 Non-supervisor 38 33 12 9 6 2 1 73 15 677
2014 Supervisor 53 27 8 7 5 0 0 80 11 108
2014 Non-supervisor 32 34 12 12 9 1 0 67 21 553

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 32 18 9 10 2 3 61 20 120
2020 Non-supervisor 17 23 21 19 16 2 2 42 36 604
2019 Supervisor 34 29 12 9 12 1 2 65 22 119
2019 Non-supervisor 16 22 17 19 22 2 2 40 43 643
2018 Supervisor 39 29 10 11 7 1 2 71 19 107
2018 Non-supervisor 17 27 16 19 18 2 1 45 39 613
2017 Supervisor 30 34 11 11 12 0 3 65 23 129
2017 Non-supervisor 20 25 16 17 17 3 2 47 36 678
2014 Supervisor 30 23 19 12 12 0 4 55 25 108
2014 Non-supervisor 16 22 16 18 23 2 3 40 43 553

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 26 10 11 2 0 2 78 12 121
2020 Non-supervisor 48 26 13 5 2 0 5 78 8 604
2019 Supervisor 52 25 17 3 1 0 1 79 4 119
2019 Non-supervisor 59 23 10 3 2 1 3 85 5 643

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 22 3 3 1 0 2 93 4 121
2020 Non-supervisor 51 25 15 4 1 1 3 79 6 604
2019 Supervisor 71 16 8 2 1 1 1 89 3 119
2019 Non-supervisor 44 27 14 6 4 2 2 75 11 641

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 6 2 0 0 3 3 97 0 119
2020 Non-supervisor 71 9 6 2 3 4 4 88 6 603
2019 Supervisor 90 3 2 0 2 1 2 97 2 118
2019 Non-supervisor 71 10 5 3 3 5 4 88 6 640

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 5 1 0 0 0 7 99 0 119
2020 Non-supervisor 74 11 3 1 1 1 9 94 2 605
2019 Supervisor 92 1 2 0 0 0 5 98 0 119
2019 Non-supervisor 77 6 3 1 0 3 9 95 2 640

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 37 2 4 3 1 0 91 7 117
2020 Non-supervisor 38 40 11 7 3 1 0 79 10 602
2019 Supervisor 62 24 6 3 5 0 0 86 9 119
2019 Non-supervisor 35 39 11 9 6 0 0 74 15 630
2018 Supervisor 61 27 4 7 2 0 0 88 8 107
2018 Non-supervisor 31 42 13 9 5 0 0 74 14 610
2017 Supervisor 56 35 2 5 1 0 0 91 7 128
2017 Non-supervisor 34 41 12 9 4 0 0 75 13 676
2014 Supervisor 51 33 5 8 3 0 0 84 11 108
2014 Non-supervisor 22 47 11 12 8 0 0 69 20 556

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 8 2 1 0 0 89 3 118
2020 Non-supervisor 43 35 13 6 3 0 0 78 9 602
2019 Supervisor 59 25 7 4 4 0 0 84 8 119
2019 Non-supervisor 35 35 14 10 6 0 0 70 16 638
2018 Supervisor 58 26 11 4 0 0 1 85 4 107
2018 Non-supervisor 39 32 14 10 5 0 0 71 15 611
2017 Supervisor 48 33 12 5 1 0 0 81 7 128
2017 Non-supervisor 36 35 16 9 4 0 0 71 13 677
2014 Supervisor 46 29 10 10 5 0 0 75 15 108
2014 Non-supervisor 32 34 16 12 7 0 0 65 19 556

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 36 6 4 2 0 0 89 5 118
2020 Non-supervisor 42 39 11 6 2 0 0 81 8 596
2019 Supervisor 55 27 7 7 3 0 1 83 10 117
2019 Non-supervisor 35 40 13 7 5 0 0 75 12 633
2018 Supervisor 56 33 6 4 2 0 0 89 6 108
2018 Non-supervisor 34 39 14 10 3 0 0 73 14 608
2017 Supervisor 53 34 4 7 2 0 0 87 9 128
2017 Non-supervisor 39 37 13 7 3 0 0 76 11 677
2014 Supervisor 45 37 6 6 6 0 0 82 12 107
2014 Non-supervisor 34 38 12 10 5 1 0 73 15 555

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 48 5 3 2 0 0 90 5 121
2020 Non-supervisor 26 43 19 7 1 2 0 71 9 603
2019 Supervisor 42 44 11 2 2 0 0 86 3 119
2019 Non-supervisor 22 41 18 12 4 2 0 65 16 641
2018 Supervisor 55 34 7 4 0 0 0 89 4 106
2018 Non-supervisor 24 38 22 10 5 1 0 63 15 613
2017 Supervisor 40 41 12 3 4 0 0 81 7 129
2017 Non-supervisor 23 39 20 10 4 4 1 65 15 675

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 34 7 11 4 0 0 79 15 120
2020 Non-supervisor 54 31 7 5 2 0 0 86 7 601
2019 Supervisor 56 31 5 2 6 0 1 88 7 119
2019 Non-supervisor 54 30 6 6 3 0 0 85 9 641
2018 Supervisor 61 22 9 5 3 0 0 83 8 108
2018 Non-supervisor 56 29 8 5 2 0 0 85 7 613
2017 Supervisor 56 27 10 4 3 0 0 83 7 129
2017 Non-supervisor 54 30 7 6 3 0 0 84 9 678
2014 Supervisor 57 23 6 7 6 0 1 80 13 108
2014 Non-supervisor 50 30 10 7 3 0 0 81 9 555

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 25 29 24 12 0 0 35 36 118
2020 Non-supervisor 31 39 19 7 3 0 0 71 10 597
2019 Supervisor 22 31 22 16 9 0 0 53 25 117
2019 Non-supervisor 37 36 17 7 2 0 0 73 9 638
2018 Supervisor 11 36 27 17 9 0 0 47 26 108
2018 Non-supervisor 35 37 17 7 3 0 0 73 10 614
2017 Supervisor 16 34 26 14 9 0 0 50 24 129
2017 Non-supervisor 39 40 14 5 2 0 1 79 7 678
2014 Supervisor 13 35 29 12 10 1 0 48 22 108
2014 Non-supervisor 34 42 18 4 2 0 0 76 6 556

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 39 61 121
2020 Non-supervisor 45 55 601

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 14 2 0 0 2 7 97 0 121
2020 Non-supervisor 71 16 5 1 1 1 5 93 2 605

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 33 38 29 121
2020 Non-supervisor 20 44 36 604
2019 Supervisor 28 39 33 119
2019 Non-supervisor 28 37 35 643
2018 Supervisor 23 43 35 108
2018 Non-supervisor 23 40 37 616
2017 Supervisor 32 44 24 129
2017 Non-supervisor 25 38 37 678
2014 Supervisor 24 44 32 108
2014 Non-supervisor 22 40 38 553

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 20 20 58 2 0 0 40
2020 Non-supervisor 22 34 27 7 5 5 121
2019 Supervisor 23 20 54 3 0 0 34
2019 Non-supervisor 13 19 36 8 19 6 177
2018 Supervisor 29 21 46 4 0 0 24
2018 Non-supervisor 14 29 35 3 15 4 138
2017 Supervisor 22 25 39 7 2 4 42
2017 Non-supervisor 18 23 26 8 19 6 168
2014 Supervisor 27 23 38 12 9999 0 25
2014 Non-supervisor 18 28 31 16 9999 7 121
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 29 5 0 2 0 0 93 2 119
2020 Non-supervisor 57 33 6 4 1 0 0 89 5 601
2019 Supervisor 66 28 4 2 0 0 0 94 2 118
2019 Non-supervisor 48 36 8 5 3 0 0 84 8 637
2018 Supervisor 72 23 4 1 1 0 0 95 2 108
2018 Non-supervisor 53 34 9 3 1 0 0 87 4 613
2017 Supervisor 64 28 5 3 1 0 0 91 4 129
2017 Non-supervisor 46 38 8 4 3 0 0 85 7 677
2014 Supervisor 73 23 5 0 0 0 0 95 0 108
2014 Non-supervisor 42 37 11 6 4 0 0 79 10 555

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 41 8 1 2 0 0 89 2 121
2020 Non-supervisor 45 38 12 4 0 0 0 83 5 604
2019 Supervisor 53 34 9 3 1 0 0 87 4 118
2019 Non-supervisor 38 41 12 7 2 0 0 78 9 643
2018 Supervisor 50 41 5 5 0 0 0 91 5 104
2018 Non-supervisor 41 40 14 4 2 0 0 81 6 611
2017 Supervisor 54 36 5 4 0 1 0 91 4 129
2017 Non-supervisor 41 39 12 6 1 0 0 81 7 678
2014 Supervisor 57 29 8 4 2 0 0 86 6 108
2014 Non-supervisor 40 38 12 6 3 1 0 79 9 553

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 21 40 21 9 0 0 30 30 121
2020 Non-supervisor 5 18 41 23 10 1 1 34 24 604
2019 Supervisor 9 23 35 23 10 0 0 33 32 119
2019 Non-supervisor 7 20 38 24 10 0 1 34 27 640
2018 Supervisor 4 25 38 23 11 0 0 33 28 108
2018 Non-supervisor 5 24 35 24 10 0 2 34 30 610
2017 Supervisor 7 21 40 23 8 0 1 32 28 129
2017 Non-supervisor 6 19 37 24 10 1 3 35 26 669
2014 Supervisor 9 17 50 19 5 0 0 24 26 108
2014 Non-supervisor 8 24 36 21 8 1 2 30 33 556

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 11 19 45 21 0 1 66 15 121
2020 Non-supervisor 3 10 23 37 22 2 2 62 14 605
2019 Supervisor 7 11 21 36 25 0 0 61 18 118
2019 Non-supervisor 7 13 25 32 19 2 1 53 20 635
2018 Supervisor 1 5 28 37 27 3 0 65 6 107
2018 Non-supervisor 5 13 24 36 20 1 2 57 19 607
2017 Supervisor 1 8 20 39 27 1 4 69 9 129
2017 Non-supervisor 4 11 23 33 21 4 5 59 16 666
2014 Supervisor 4 8 19 40 30 0 0 70 11 108
2014 Non-supervisor 3 10 24 36 21 2 4 61 14 554

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 26 40 14 6 1 0 20 39 121
2020 Non-supervisor 13 23 34 19 8 2 1 27 37 601
2019 Supervisor 7 20 38 27 8 0 0 35 27 119
2019 Non-supervisor 14 25 33 17 8 1 2 26 40 641
2018 Supervisor 11 13 41 26 8 0 0 34 25 107
2018 Non-supervisor 12 25 33 18 9 2 1 28 38 605
2017 Supervisor 10 20 40 23 6 0 2 30 30 129
2017 Non-supervisor 11 21 32 19 11 1 3 32 34 671
2014 Supervisor 15 26 35 17 5 0 1 23 42 108
2014 Non-supervisor 16 26 31 17 7 1 2 25 43 555

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 26 37 21 5 0 0 25 38 117
2020 Non-supervisor 6 11 37 30 13 1 1 45 17 600
2019 Supervisor 5 13 38 33 11 0 0 44 19 119
2019 Non-supervisor 3 10 36 32 16 0 1 49 14 638
2018 Supervisor 5 12 41 32 10 0 0 42 16 107
2018 Non-supervisor 5 8 34 36 15 1 2 52 13 608
2017 Supervisor 1 14 53 23 8 0 1 31 15 129
2017 Non-supervisor 3 13 30 33 17 1 2 52 17 664
2014 Supervisor 5 20 37 30 8 0 0 38 25 108
2014 Non-supervisor 7 12 34 30 15 1 1 46 20 552

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 26 34 16 6 0 0 22 44 121
2020 Non-supervisor 11 20 30 24 11 1 2 37 32 602
2019 Supervisor 19 30 25 19 6 0 1 25 49 119
2019 Non-supervisor 14 20 28 20 14 1 2 36 35 638
2018 Supervisor 12 20 32 27 6 1 2 34 34 108
2018 Non-supervisor 10 20 30 23 14 1 2 38 30 609
2017 Supervisor 10 22 34 24 9 0 1 33 33 129
2017 Non-supervisor 12 17 26 25 15 2 3 42 30 668
2014 Supervisor 13 28 30 20 8 0 1 29 41 107
2014 Non-supervisor 12 17 28 27 11 1 3 40 30 555

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 9 36 30 16 0 2 46 17 120
2020 Non-supervisor 5 14 25 35 16 3 3 54 20 602
2019 Supervisor 5 16 31 28 19 0 0 47 21 119
2019 Non-supervisor 7 15 25 29 18 2 3 49 24 640
2018 Supervisor 4 15 38 24 15 1 3 41 20 108
2018 Non-supervisor 6 15 27 30 18 2 2 50 22 605
2017 Supervisor 1 17 32 28 19 0 2 49 18 129
2017 Non-supervisor 6 12 25 28 20 4 6 53 20 670
2014 Supervisor 2 8 17 41 31 1 1 73 10 108
2014 Non-supervisor 3 5 22 37 25 2 6 67 9 556

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 25 37 20 7 0 0 27 36 121
2020 Non-supervisor 12 18 36 21 10 2 1 33 30 598
2019 Supervisor 8 21 36 26 8 0 0 34 30 119
2019 Non-supervisor 13 19 34 21 10 2 2 32 33 637
2018 Supervisor 10 17 40 20 12 1 0 32 27 108
2018 Non-supervisor 10 22 34 20 10 2 1 31 34 610
2017 Supervisor 6 17 42 22 12 0 1 35 23 129
2017 Non-supervisor 10 18 32 21 12 3 4 35 30 672
2014 Supervisor 11 19 48 12 9 0 1 22 30 108
2014 Non-supervisor 11 22 31 22 9 2 3 33 34 556

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 2 7 34 34 23 0 0 56 10 121
2020 Non-supervisor 3 9 34 36 15 1 1 53 12 604
2019 Supervisor 7 21 31 26 15 0 0 41 28 119
2019 Non-supervisor 10 19 35 21 14 1 1 36 29 640

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 44 17 12 6 0 0 66 18 119
2020 Non-supervisor 25 40 16 16 1 2 0 66 17 601
2019 Supervisor 19 39 13 22 6 2 0 59 28 118
2019 Non-supervisor 14 33 22 21 8 2 0 48 30 641

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 27 2 3 3 1 0 91 7 120
2020 Non-supervisor 45 30 10 10 5 1 0 76 15 601
2019 Supervisor 68 22 3 4 2 0 1 91 6 117
2019 Non-supervisor 42 28 11 12 7 0 0 70 19 640
2018 Supervisor 61 30 3 4 2 0 1 91 6 108
2018 Non-supervisor 36 32 10 14 7 0 0 68 22 612
2017 Supervisor 59 29 6 5 1 0 0 88 6 129
2017 Non-supervisor 42 31 8 11 7 1 1 74 18 679
2014 Supervisor 56 33 6 4 2 0 0 88 6 108
2014 Non-supervisor 35 29 12 14 10 0 0 65 23 555

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 30 3 4 2 0 0 92 5 120
2020 Non-supervisor 52 28 8 9 2 0 0 81 11 601
2019 Supervisor 53 36 4 3 3 0 1 90 6 118
2019 Non-supervisor 44 34 6 12 3 0 0 78 15 643
2018 Supervisor 51 37 6 3 2 0 0 88 5 108
2018 Non-supervisor 45 36 7 9 3 0 0 81 12 612
2017 Supervisor 56 32 5 7 0 0 0 88 7 129
2017 Non-supervisor 43 38 8 7 4 0 0 81 11 675
2014 Supervisor 43 37 12 5 3 0 0 80 8 108
2014 Non-supervisor 40 37 8 9 5 0 0 77 14 555

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 39 2 4 1 0 0 93 5 119
2020 Non-supervisor 46 35 10 6 2 1 0 82 8 591
2019 Supervisor 60 32 3 3 2 1 0 93 4 119
2019 Non-supervisor 40 40 12 5 3 0 0 80 8 640
2018 Supervisor 56 38 3 3 1 0 0 94 3 108
2018 Non-supervisor 36 42 12 7 3 0 0 79 10 612

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 6 5 2 2 0 88 7 121
2020 Non-supervisor 40 39 12 6 1 1 0 80 7 601
2019 Supervisor 47 42 7 3 1 0 0 89 4 118
2019 Non-supervisor 37 39 13 7 2 2 0 77 9 639
2018 Supervisor 62 25 6 4 1 2 0 88 5 108
2018 Non-supervisor 45 35 12 5 2 1 0 82 7 610
2017 Supervisor 50 40 8 1 0 1 0 91 1 129
2017 Non-supervisor 42 38 11 5 2 2 0 82 7 675
2014 Supervisor 63 24 6 5 2 0 0 87 7 108
2014 Non-supervisor 44 34 11 7 3 1 0 79 10 553

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 30 6 2 0 1 0 92 2 121
2020 Non-supervisor 52 31 9 5 2 1 0 84 7 603
2019 Supervisor 59 31 6 1 1 3 0 92 2 119
2019 Non-supervisor 44 34 14 4 1 4 0 81 5 641
2018 Supervisor 62 27 6 2 2 2 0 91 4 106
2018 Non-supervisor 44 33 13 4 1 3 0 81 5 612
2017 Supervisor 55 32 9 1 0 2 0 89 1 129
2017 Non-supervisor 45 32 13 4 2 4 0 80 6 677
2014 Supervisor 56 35 6 0 1 2 0 93 1 108
2014 Non-supervisor 49 31 11 4 2 3 0 83 6 552

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 28 3 5 2 0 0 90 7 121
2020 Non-supervisor 58 31 6 3 1 0 0 89 4 604
2019 Supervisor 63 27 5 4 1 0 0 90 5 119
2019 Non-supervisor 49 36 10 3 2 0 0 85 5 642
2018 Supervisor 73 22 2 2 2 0 0 95 3 108
2018 Non-supervisor 52 36 7 4 1 0 0 88 5 612
2017 Supervisor 58 34 3 4 1 0 0 92 5 129
2017 Non-supervisor 49 34 10 5 2 0 0 83 7 679
2014 Supervisor 61 27 8 3 2 0 0 87 5 108
2014 Non-supervisor 50 35 7 6 2 0 0 85 8 553

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 18 4 3 1 4 1 91 4 121
2020 Non-supervisor 50 23 8 5 4 5 4 81 10 602

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 31 6 1 0 1 0 93 1 121
2020 Non-supervisor 57 30 7 3 1 2 1 88 4 601

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 27 4 2 1 2 1 93 3 120
2020 Non-supervisor 47 26 10 6 3 4 2 79 10 603

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 47 8 4 6 0 2 81 11 120
2020 Non-supervisor 29 27 19 11 6 5 3 61 18 602
2019 Supervisor 38 42 4 9 5 0 2 81 14 119
2019 Non-supervisor 25 29 16 12 9 6 3 59 23 640
2018 Supervisor 36 46 5 7 4 0 2 84 11 108
2018 Non-supervisor 21 32 18 13 7 5 4 58 22 610
2017 Supervisor 44 36 8 6 4 1 1 82 10 129
2017 Non-supervisor 23 34 16 10 8 5 4 63 20 679
2014 Supervisor 36 38 10 9 5 1 2 76 14 108
2014 Non-supervisor 26 29 17 12 11 3 2 58 24 555

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 34 4 4 4 1 0 88 8 120
2020 Non-supervisor 38 32 15 8 4 2 1 72 12 603
2019 Supervisor 58 33 3 2 3 1 0 92 4 118
2019 Non-supervisor 36 39 12 6 4 2 1 77 10 642
2018 Supervisor 62 29 3 5 2 0 0 91 6 107
2018 Non-supervisor 40 39 9 7 3 2 1 81 10 613
2017 Supervisor 64 31 2 1 1 0 1 96 2 128
2017 Non-supervisor 43 35 11 5 3 2 1 81 8 676
2014 Supervisor 71 23 2 1 3 0 0 94 4 108
2014 Non-supervisor 44 37 9 4 3 2 1 83 7 553

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 32 15 5 3 0 0 77 8 121
2020 Non-supervisor 40 36 16 5 2 1 0 78 6 601
2019 Supervisor 45 35 11 3 4 1 0 81 8 119
2019 Non-supervisor 34 38 16 7 3 1 0 73 11 636
2018 Supervisor 52 35 6 3 4 1 0 87 6 107
2018 Non-supervisor 37 40 14 6 3 0 0 77 9 609

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 30 12 10 7 6 3 68 18 121
2020 Non-supervisor 22 21 21 13 9 10 3 49 26 602
2019 Supervisor 35 20 23 8 10 2 2 58 19 118
2019 Non-supervisor 19 25 19 15 12 7 2 49 30 642
2018 Supervisor 36 23 16 10 6 5 5 65 18 107
2018 Non-supervisor 18 25 20 15 12 8 1 47 31 613
2017 Supervisor 35 24 20 7 10 2 3 62 18 129
2017 Non-supervisor 19 23 19 17 13 8 2 46 33 678
2014 Supervisor 34 21 17 8 13 2 4 59 22 108
2014 Non-supervisor 18 24 16 17 14 10 1 46 35 553

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 39 2 9 1 0 0 89 9 121
2020 Non-supervisor 48 41 3 7 0 0 0 89 7 604

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 44 12 3 2 0 2 84 4 121
2020 Non-supervisor 43 41 8 7 1 0 1 84 8 602
2019 Supervisor 68 23 3 6 1 0 0 91 7 119
2019 Non-supervisor 51 32 5 8 3 0 0 83 11 642
2017 Supervisor 59 27 4 5 4 0 0 86 10 129
2017 Non-supervisor 48 37 5 7 4 0 0 84 11 677
2014 Supervisor 67 17 6 5 5 0 0 83 10 108
2014 Non-supervisor 46 31 9 9 5 0 0 78 14 555

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 32 3 5 1 0 0 91 6 120
2020 Non-supervisor 54 35 6 4 0 0 0 89 4 600
2019 Supervisor 73 20 5 2 0 0 0 94 2 119
2019 Non-supervisor 57 31 6 4 2 0 1 88 6 637
2017 Supervisor 79 18 1 1 0 0 0 98 1 129
2017 Non-supervisor 63 29 5 2 1 0 0 92 3 677
2014 Supervisor 83 11 4 2 0 0 0 94 2 108
2014 Non-supervisor 66 26 4 2 1 0 0 93 4 556

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 16 5 3 2 2 2 89 6 121
2020 Non-supervisor 80 12 3 2 1 1 1 94 3 603
2017 Supervisor 75 16 6 1 1 1 1 93 2 128
2017 Non-supervisor 70 18 5 3 2 1 1 90 5 679
2014 Supervisor 78 18 2 2 0 1 0 96 2 108
2014 Non-supervisor 75 16 4 3 2 0 0 92 5 556

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 28 29 15 7 0 0 50 22 120
2020 Non-supervisor 34 33 20 7 1 4 2 71 8 604
2019 Supervisor 30 35 20 9 3 2 1 67 12 119
2019 Non-supervisor 39 24 15 8 3 9 1 71 13 639

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 121
2020 Non-supervisor 10 90 602
2019 Supervisor 11 89 119
2019 Non-supervisor 12 88 639
2018 Supervisor 6 94 108
2018 Non-supervisor 14 86 614

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 37 63 13
2019 Non-supervisor 67 33 76

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 47 53 13
2019 Non-supervisor 54 46 76

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 76

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 64 36 13
2019 Non-supervisor 44 56 74

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 61 39 13
2019 Non-supervisor 48 52 74

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 47 53 13
2019 Non-supervisor 53 47 74

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 53 47 13
2019 Non-supervisor 42 58 74

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 45 55 13
2019 Non-supervisor 45 55 74

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 53 47 13
2019 Non-supervisor 31 69 74

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 74

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 47 53 13
2019 Non-supervisor 50 50 74

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 13
2019 Non-supervisor 27 73 74

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 12 88 74

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 47 53 13
2019 Non-supervisor 33 67 73

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 26 10 3 6 23 5 73 13 120
2020 Non-supervisor 18 16 15 8 5 30 8 54 21 602
2019 Supervisor 28 29 8 10 7 13 4 69 21 119
2019 Non-supervisor 17 13 18 11 8 25 7 45 28 642
2018 Supervisor 26 35 11 6 3 17 3 76 10 108
2018 Non-supervisor 18 16 18 8 7 25 7 51 22 610
2017 Supervisor 30 23 17 5 4 19 2 67 11 128
2017 Non-supervisor 15 14 18 9 7 28 9 46 25 679
2014 Supervisor 30 26 16 7 3 15 5 69 12 107
2014 Non-supervisor 16 15 18 10 9 24 8 46 27 552

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 33 7 3 4 2 0 86 7 121
2020 Non-supervisor 37 31 15 6 3 7 1 74 10 604
2019 Supervisor 42 41 7 6 4 1 0 83 10 119
2019 Non-supervisor 34 28 16 9 5 8 1 68 15 641
2018 Supervisor 44 32 13 5 2 3 1 79 7 108
2018 Non-supervisor 34 30 17 6 5 7 1 70 11 612
2017 Supervisor 44 34 11 4 1 5 0 82 6 128
2017 Non-supervisor 30 30 17 8 4 10 1 68 13 678
2014 Supervisor 54 29 8 4 4 1 0 84 8 108
2014 Non-supervisor 30 32 16 8 5 8 1 68 15 552

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 21 12 3 2 29 6 75 8 121
2020 Non-supervisor 20 16 15 4 4 32 9 61 13 602
2019 Supervisor 34 16 12 3 1 25 9 76 6 119
2019 Non-supervisor 21 15 17 5 4 30 9 58 14 642
2018 Supervisor 39 21 10 2 2 23 5 81 5 107
2018 Non-supervisor 21 14 19 3 4 33 8 58 11 613
2017 Supervisor 35 14 14 1 1 32 4 76 2 129
2017 Non-supervisor 18 14 16 3 2 39 8 59 11 678
2014 Supervisor 38 14 8 0 1 28 10 85 2 108
2014 Non-supervisor 17 15 20 3 2 33 8 56 10 552

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 34 5 2 1 3 0 91 3 121
2020 Non-supervisor 41 30 11 6 2 7 1 78 10 600
2019 Supervisor 54 30 8 2 1 4 0 88 3 119
2019 Non-supervisor 39 25 15 5 3 10 2 74 9 641
2018 Supervisor 53 29 7 3 2 5 1 87 5 108
2018 Non-supervisor 37 28 18 3 3 10 1 73 7 612
2017 Supervisor 51 33 7 0 1 9 0 91 1 129
2017 Non-supervisor 34 28 15 3 2 15 2 75 6 675
2014 Supervisor 58 25 6 3 1 7 1 89 4 108
2014 Non-supervisor 33 31 16 3 2 14 2 75 5 551

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 120
2020 Non-supervisor 11 89 600

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 119
2020 Non-supervisor 11 89 602
2019 Supervisor 6 94 119
2019 Non-supervisor 14 86 640
2017 Supervisor 7 93 128
2017 Non-supervisor 14 86 675
2014 Supervisor 7 93 108
2014 Non-supervisor 12 88 551

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 82 18 90
2014 Non-supervisor 81 19 63

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Non-supervisor 52 29 5 11 3 0 0 82 13 73
2014 Non-supervisor 70 20 2 6 2 0 0 90 8 51

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 23 3 4 2 4 2 91 6 121
2020 Non-supervisor 53 26 9 3 2 4 4 86 5 601
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 3 5 3 0 0 89 7 120
2020 Non-supervisor 51 31 8 6 1 1 0 84 8 603

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 26 4 0 0 0 0 96 0 121
2020 Non-supervisor 59 33 5 2 0 0 0 93 2 602

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 22 4 0 0 0 0 96 0 120
2020 Non-supervisor 59 31 6 4 0 0 0 90 4 599

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 22 9 0 0 0 0 91 0 120
2020 Non-supervisor 53 31 12 3 0 0 1 85 3 599

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 23 2 2 0 0 1 97 2 120
2020 Non-supervisor 63 27 7 2 1 1 1 91 3 600

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 21 2 2 0 3 1 97 2 117
2020 Non-supervisor 72 15 4 1 0 7 1 94 1 599

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 15 2 1 0 0 0 97 1 121
2020 Non-supervisor 66 27 4 2 0 1 0 94 2 603

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 21 5 3 5 2 1 87 8 121
2020 Non-supervisor 57 24 9 6 3 0 0 82 9 601

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 16 4 1 0 0 0 95 1 119
2020 Non-supervisor 69 23 6 1 0 0 0 92 1 604

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 99 1 121

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 41 11 17 9 0 0 63 26 120

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 26 3 2 0 0 0 95 2 121
2020 Non-supervisor 55 37 6 2 0 1 0 92 2 601
2019 Supervisor 51 33 10 4 1 0 0 85 5 119
2019 Non-supervisor 43 39 11 4 2 2 0 84 5 640
2018 Supervisor 64 30 4 1 1 1 0 95 2 107
2018 Non-supervisor 50 35 10 3 1 2 0 86 4 611
2017 Supervisor 62 30 6 1 1 1 0 93 1 128
2017 Non-supervisor 40 43 8 3 2 3 1 86 5 679

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 25 8 5 5 1 2 82 10 120
2020 Non-supervisor 47 22 10 12 7 1 1 70 19 602

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 6 1 3 0 2 90 4 119
2020 Non-supervisor 56 23 11 4 1 3 1 82 6 598

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 36 8 7 3 1 1 82 10 121
2020 Non-supervisor 40 34 14 6 3 2 0 76 10 602
2019 Supervisor 32 43 8 10 6 1 0 76 17 119
2019 Non-supervisor 30 38 16 9 5 2 0 69 14 639
2018 Supervisor 37 49 4 6 3 1 0 87 9 108
2018 Non-supervisor 34 36 17 9 3 1 0 71 12 612
2017 Supervisor 28 48 9 14 1 1 0 76 15 129
2017 Non-supervisor 24 43 14 10 6 3 0 69 16 676

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 43 8 12 4 1 0 77 16 121
2019 Supervisor 32 42 8 13 3 2 0 76 16 119

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 30 9 4 3 0 1 84 7 119
2020 Non-supervisor 38 31 15 9 4 0 2 71 14 604

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 18 4 8 0 0 0 89 8 118
2020 Non-supervisor 57 25 11 4 3 0 1 83 7 603
2019 Supervisor 64 21 9 4 2 0 0 85 6 118
2019 Non-supervisor 48 26 13 7 4 0 1 75 11 638
2018 Supervisor 58 28 6 7 2 0 0 85 9 107
2018 Non-supervisor 43 31 16 5 5 0 1 75 10 613
2017 Supervisor 63 24 7 1 4 0 3 89 5 129
2017 Non-supervisor 38 30 18 7 3 1 4 71 10 671

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 16 22 31 22 0 0 25 53 120
2020 Non-supervisor 17 27 30 16 10 0 0 44 26 604
2019 Supervisor 7 32 23 20 18 0 0 39 38 119
2019 Non-supervisor 20 33 24 12 9 1 1 54 21 641
2018 Supervisor 6 29 28 20 16 0 0 35 36 108
2018 Non-supervisor 19 28 28 15 8 0 1 47 24 612
2017 Supervisor 8 28 28 20 17 0 0 35 36 129
2017 Non-supervisor 19 31 27 12 10 1 1 51 22 676

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 23 26 21 14 0 0 39 35 120
2020 Non-supervisor 26 36 23 9 5 0 1 62 14 600
2019 Supervisor 21 36 19 16 7 0 1 58 23 117
2019 Non-supervisor 31 36 19 7 5 1 1 68 13 641
2018 Supervisor 20 36 25 12 7 0 0 56 19 108
2018 Non-supervisor 29 33 24 8 4 0 2 63 13 612
2017 Supervisor 17 34 29 14 5 0 1 52 19 129
2017 Non-supervisor 27 38 19 10 4 1 2 67 14 673

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 21 27 23 18 0 0 32 41 119
2020 Non-supervisor 22 28 22 13 11 1 1 52 25 602
2019 Supervisor 12 28 22 20 19 0 0 40 39 118
2019 Non-supervisor 24 27 22 14 12 1 1 52 26 639
2018 Supervisor 11 34 23 21 10 0 0 46 31 107
2018 Non-supervisor 26 27 21 14 10 1 1 54 24 611
2017 Supervisor 11 30 23 19 16 1 0 42 35 128
2017 Non-supervisor 25 26 23 12 11 2 2 53 23 676

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 19 25 20 16 0 2 39 37 119
2020 Non-supervisor 43 31 15 4 5 0 2 76 9 598
2019 Supervisor 32 33 13 11 10 0 0 65 21 119
2019 Non-supervisor 55 26 13 3 2 1 2 82 5 640
2018 Supervisor 26 32 22 12 5 0 2 59 18 105
2018 Non-supervisor 48 27 15 5 2 0 2 77 7 610
2017 Supervisor 31 29 23 9 6 0 2 62 15 129
2017 Non-supervisor 46 28 12 5 3 1 5 79 8 672

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 28 25 20 12 0 0 43 32 120
2020 Non-supervisor 25 31 23 12 9 0 0 56 21 603
2019 Supervisor 25 32 21 11 11 0 0 57 22 119
2019 Non-supervisor 39 33 15 7 5 1 1 73 12 638
2018 Supervisor 20 30 27 13 10 0 0 51 23 108
2018 Non-supervisor 37 30 17 9 6 0 1 68 15 613
2017 Supervisor 24 35 24 13 4 0 0 58 17 127
2017 Non-supervisor 32 34 19 8 5 1 1 67 13 673

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 31 25 8 7 0 3 59 16 119
2020 Non-supervisor 31 30 14 9 8 0 8 67 18 598

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 40 13 4 3 0 0 80 8 119
2020 Non-supervisor 35 34 19 8 2 1 1 70 10 598
2019 Supervisor 27 44 20 3 6 0 0 70 9 119
2019 Non-supervisor 29 36 19 8 6 1 1 66 14 641
2018 Supervisor 31 40 17 7 4 0 0 72 11 107
2018 Non-supervisor 28 32 25 10 3 0 1 61 13 606
2017 Supervisor 34 38 16 8 4 0 0 72 12 127
2017 Non-supervisor 27 34 22 9 5 2 2 63 14 673

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 38 18 16 6 0 0 59 22 117
2020 Non-supervisor 28 40 20 7 4 0 1 68 12 595
2019 Supervisor 21 38 22 10 8 0 0 60 18 119
2019 Non-supervisor 26 35 20 12 6 0 1 63 17 639
2018 Supervisor 26 37 19 11 7 0 0 63 18 106
2018 Non-supervisor 25 34 25 9 4 0 2 61 13 607
2017 Supervisor 22 38 24 11 5 0 0 59 16 127
2017 Non-supervisor 26 34 23 9 5 1 1 62 14 674

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 32 20 6 6 0 0 68 12 119
2020 Non-supervisor 32 34 20 11 3 1 1 67 13 596
2019 Supervisor 29 38 18 10 5 0 0 67 15 118
2019 Non-supervisor 28 34 19 11 7 1 1 63 18 640
2018 Supervisor 37 39 15 8 2 0 0 76 10 107
2018 Non-supervisor 28 30 23 12 6 0 1 59 18 611
2017 Supervisor 33 35 16 9 6 1 1 68 15 127
2017 Non-supervisor 26 35 21 9 7 1 1 62 16 672

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 26 15 6 4 0 1 75 10 118
2020 Non-supervisor 41 28 17 7 5 1 1 70 13 593
2019 Supervisor 47 34 7 6 5 1 0 82 11 119
2019 Non-supervisor 41 24 19 7 8 1 0 65 16 639

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 35 28 12 3 0 0 57 15 118
2020 Non-supervisor 22 30 25 17 6 0 1 52 23 593

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 24 28 15 9 0 0 48 24 119
2020 Non-supervisor 28 35 23 9 4 1 1 64 13 597
2019 Supervisor 38 29 19 9 5 0 0 67 14 119
2019 Non-supervisor 37 34 18 6 2 1 1 73 9 636
2018 Supervisor 30 30 24 14 2 0 0 60 16 107
2018 Non-supervisor 31 33 22 10 2 0 2 65 12 605
2017 Supervisor 29 31 19 17 2 1 0 61 20 126
2017 Non-supervisor 33 36 19 7 3 1 2 71 10 673

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 36 16 0 3 0 0 82 3 120
2020 Non-supervisor 48 30 14 4 2 0 2 80 6 590
2019 Supervisor 75 18 5 2 1 0 0 92 3 118
2019 Non-supervisor 59 23 11 3 2 1 1 84 5 637
2018 Supervisor 67 22 6 6 0 0 0 88 6 107
2018 Non-supervisor 58 25 9 5 2 0 2 84 7 608
2017 Supervisor 71 17 5 3 3 0 1 89 6 129
2017 Non-supervisor 58 24 10 3 2 0 2 85 5 672

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 42 13 3 1 0 0 83 4 119
2020 Non-supervisor 39 38 14 6 3 0 1 77 9 595

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 10 2 0 0 0 4 98 0 120
2020 Non-supervisor 72 15 6 2 0 1 5 92 2 591
2019 Supervisor 87 9 0 1 0 0 3 99 1 117
2019 Non-supervisor 75 12 4 1 1 1 7 94 2 635
2018 Supervisor 83 11 3 1 1 0 1 95 2 107
2018 Non-supervisor 72 17 5 1 0 0 4 93 2 606

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 85 6 4 2 1 1 1 93 3 120
2020 Non-supervisor 75 11 4 2 3 1 4 91 4 591
2019 Supervisor 82 8 3 4 4 0 0 89 7 118
2019 Non-supervisor 68 11 9 4 4 1 3 83 8 640
2018 Supervisor 79 11 3 3 4 0 1 91 6 107
2018 Non-supervisor 68 15 7 3 4 1 2 86 7 605
2017 Supervisor 81 13 1 1 1 0 2 96 2 129
2017 Non-supervisor 69 14 7 2 3 1 3 86 6 676

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 24 10 0 2 0 1 89 2 118
2020 Non-supervisor 59 26 9 2 1 1 2 88 3 593
2019 Supervisor 53 28 13 3 3 0 0 82 5 118
2019 Non-supervisor 48 30 12 5 3 0 1 79 8 637
2018 Supervisor 48 37 7 6 2 0 0 85 8 107
2018 Non-supervisor 47 30 14 5 2 0 1 79 7 613
2017 Supervisor 49 37 10 2 1 0 1 87 4 129
2017 Non-supervisor 50 30 10 4 2 0 2 83 6 674

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 16 8 3 4 0 1 85 8 119
2020 Non-supervisor 67 17 7 4 3 1 2 86 6 590
2019 Supervisor 58 19 10 4 8 0 1 78 12 117
2019 Non-supervisor 58 19 11 5 5 0 2 79 10 637
2018 Supervisor 54 27 9 6 3 0 1 82 9 107
2018 Non-supervisor 52 23 13 6 5 0 1 76 11 611
2017 Supervisor 59 25 8 2 5 0 1 84 7 128
2017 Non-supervisor 57 19 11 5 5 0 2 79 10 676

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 31 13 4 4 0 0 79 8 119
2020 Non-supervisor 63 6 1 0 0 0 29 98 0 591
2019 Supervisor 34 32 19 12 3 0 0 66 15 117
2019 Non-supervisor 58 8 2 0 0 0 32 97 0 638
2018 Supervisor 32 32 24 10 3 0 0 64 13 107
2018 Non-supervisor 54 8 2 1 0 0 34 95 2 613
2017 Supervisor 40 36 18 4 1 0 0 76 6 129
2017 Non-supervisor 57 8 2 1 0 0 31 96 1 673

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 20 5 4 0 0 1 91 4 121
2020 Non-supervisor 71 17 5 1 1 0 5 93 2 600
2019 Supervisor 64 22 10 3 0 0 1 87 3 118
2019 Non-supervisor 69 16 5 2 0 0 7 92 2 641
2018 Supervisor 60 29 6 3 0 0 1 91 3 107
2018 Non-supervisor 67 18 6 1 0 0 8 93 1 610
2017 Supervisor 68 18 9 1 1 1 1 88 3 128
2017 Non-supervisor 66 16 6 1 1 0 9 92 2 672

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 11 2 0 1 0 1 97 1 121
2020 Non-supervisor 72 18 3 2 2 1 2 92 5 602
2019 Supervisor 82 10 4 2 1 0 1 94 3 118
2019 Non-supervisor 67 15 6 5 4 1 2 85 9 641
2018 Supervisor 77 16 2 5 0 0 0 93 5 106
2018 Non-supervisor 68 14 8 3 4 0 3 85 7 613
2017 Supervisor 83 8 4 3 0 1 1 93 3 128
2017 Non-supervisor 67 13 8 3 4 0 4 84 7 674

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 37 11 3 0 0 1 86 3 120
2020 Non-supervisor 45 31 16 4 2 0 2 77 7 600
2019 Supervisor 70 23 7 0 0 0 1 93 0 118
2019 Non-supervisor 57 26 11 2 1 0 2 85 4 636
2018 Supervisor 57 29 7 4 1 0 1 87 5 107
2018 Non-supervisor 50 31 11 3 2 0 3 83 5 612
2017 Supervisor 59 27 10 2 1 0 1 87 4 128
2017 Non-supervisor 48 30 13 3 3 1 3 80 6 673

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 56 11 7 1 1 0 81 8 120
2020 Non-supervisor 29 43 21 4 2 1 0 73 6 600

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 29 42 20 5 0 0 33 25 121
2020 Non-supervisor 13 37 35 12 3 0 0 50 15 602
2019 Supervisor 7 33 39 13 8 1 0 41 20 119
2019 Non-supervisor 15 39 31 11 3 0 0 54 14 643
2018 Supervisor 10 32 40 16 3 0 0 41 19 108
2018 Non-supervisor 16 37 32 10 3 1 0 54 14 614
2017 Supervisor 6 24 49 16 5 0 0 30 21 129
2017 Non-supervisor 14 35 37 8 6 0 0 49 13 679

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 28 35 12 5 0 0 17 49 119
2020 Non-supervisor 8 19 44 22 6 0 0 29 27 596
2019 Supervisor 11 28 35 19 6 1 0 25 40 118
2019 Non-supervisor 7 17 38 28 9 0 0 37 25 638
2018 Supervisor 9 22 45 20 4 0 0 24 31 107
2018 Non-supervisor 7 15 41 26 11 0 0 37 22 609
2017 Supervisor 5 27 45 20 3 0 0 23 32 129
2017 Non-supervisor 7 15 41 25 11 1 1 36 22 676
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 81 11 0 91 9 121
2020 Non-supervisor 8 75 15 2 91 9 605

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 81 19 10
2020 Non-supervisor 66 34 47

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 12 7 4 4 1 9 83 10 120
2020 Non-supervisor 57 13 6 4 1 3 15 86 7 603
2019 Supervisor 61 8 12 6 5 0 8 75 12 118
2019 Non-supervisor 58 15 8 5 3 2 9 82 9 639
2018 Supervisor 57 8 8 7 7 0 14 75 15 108
2018 Non-supervisor 60 11 6 5 4 2 11 82 11 612

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 9 9 0 11 0 0 80 11 10
2020 Non-supervisor 37 31 13 13 7 0 0 67 20 46

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 19 0 22 28 0 0 50 50 10
2020 Non-supervisor 21 19 6 13 15 0 25 54 37 47
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