2020 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 29 7 0 0 0 0 93 0 84
2020 3 to 10 years in the federal public service 50 36 5 6 2 0 0 87 8 63
2020 11 to 20 years in the federal public service 46 43 6 5 0 0 0 89 5 113
2020 More than 20 years in the federal public service 55 33 10 0 2 0 0 88 2 49
2019 Less than 3 years in the federal public service 46 36 9 7 2 0 0 83 8 60
2019 3 to 10 years in the federal public service 55 37 8 0 0 0 0 92 0 39
2019 11 to 20 years in the federal public service 60 29 4 3 3 0 0 90 6 109
2019 More than 20 years in the federal public service 68 21 8 0 3 0 0 89 3 39
2018 Less than 3 years in the federal public service 37 51 6 6 0 0 0 88 6 50
2018 3 to 10 years in the federal public service 32 42 18 4 4 0 0 73 9 46
2018 11 to 20 years in the federal public service 48 40 10 1 1 0 0 88 2 84
2018 More than 20 years in the federal public service 52 39 5 4 0 0 0 91 4 44
2017 Less than 3 years in the federal public service 41 43 9 5 2 0 0 84 7 44
2017 3 to 10 years in the federal public service 37 42 10 7 5 0 0 78 12 75
2017 11 to 20 years in the federal public service 36 52 3 4 4 1 0 89 8 98
2017 More than 20 years in the federal public service 58 32 4 6 0 0 0 90 6 50
2014 Less than 3 years in the federal public service 31 62 0 0 7 0 0 93 7 13
2014 3 to 10 years in the federal public service 30 51 4 5 11 0 0 81 16 84
2014 11 to 20 years in the federal public service 36 39 10 10 5 0 0 75 15 80
2014 More than 20 years in the federal public service 48 41 4 6 1 0 0 88 7 69

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 19 2 1 0 0 0 96 1 84
2020 3 to 10 years in the federal public service 59 29 8 3 2 0 0 87 5 63
2020 11 to 20 years in the federal public service 48 40 4 5 3 1 0 88 7 113
2020 More than 20 years in the federal public service 51 33 4 12 0 0 0 84 12 49
2019 Less than 3 years in the federal public service 55 33 3 5 3 0 0 88 8 60
2019 3 to 10 years in the federal public service 56 36 3 5 0 0 0 92 5 39
2019 11 to 20 years in the federal public service 52 36 4 4 3 0 0 89 8 108
2019 More than 20 years in the federal public service 59 30 8 0 3 0 0 89 3 39
2018 Less than 3 years in the federal public service 57 37 2 4 0 0 0 94 4 49
2018 3 to 10 years in the federal public service 43 37 13 2 5 0 0 80 7 46
2018 11 to 20 years in the federal public service 43 42 8 5 2 0 0 85 7 84
2018 More than 20 years in the federal public service 50 35 9 7 0 0 0 85 7 44
2017 Less than 3 years in the federal public service 56 33 6 2 0 3 0 92 2 44
2017 3 to 10 years in the federal public service 39 39 7 13 3 0 0 78 15 75
2017 11 to 20 years in the federal public service 36 42 11 6 5 0 0 78 11 98
2017 More than 20 years in the federal public service 58 30 8 2 2 0 0 88 4 50

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 29 2 1 0 0 0 96 1 81
2020 3 to 10 years in the federal public service 68 22 7 2 2 0 0 90 3 63
2020 11 to 20 years in the federal public service 60 29 9 2 0 0 0 89 2 111
2020 More than 20 years in the federal public service 64 30 4 2 0 0 0 94 2 49
2019 Less than 3 years in the federal public service 58 26 8 5 2 0 0 85 7 60
2019 3 to 10 years in the federal public service 71 21 5 3 0 0 0 92 3 39
2019 11 to 20 years in the federal public service 74 17 7 2 1 0 0 90 3 107
2019 More than 20 years in the federal public service 69 23 5 0 3 0 0 92 3 39
2018 Less than 3 years in the federal public service 50 40 6 2 2 0 0 89 4 48
2018 3 to 10 years in the federal public service 61 23 14 0 2 0 0 84 2 44
2018 11 to 20 years in the federal public service 68 25 7 0 0 0 0 93 0 84
2018 More than 20 years in the federal public service 72 17 7 5 0 0 0 89 5 44
2017 Less than 3 years in the federal public service 50 37 11 2 0 0 0 87 2 44
2017 3 to 10 years in the federal public service 53 30 9 7 1 0 0 83 8 75
2017 11 to 20 years in the federal public service 60 36 2 1 1 0 0 96 2 97
2017 More than 20 years in the federal public service 66 29 2 4 0 0 0 94 4 50
2014 Less than 3 years in the federal public service 59 33 0 0 8 0 0 92 8 12
2014 3 to 10 years in the federal public service 57 34 4 4 2 0 0 91 6 84
2014 11 to 20 years in the federal public service 58 28 7 5 1 0 0 86 6 80
2014 More than 20 years in the federal public service 73 17 7 1 1 0 0 90 3 69

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 22 4 0 0 0 0 96 0 83
2020 3 to 10 years in the federal public service 56 31 10 3 0 0 0 87 3 63
2020 11 to 20 years in the federal public service 49 39 8 3 0 0 0 89 3 113
2020 More than 20 years in the federal public service 66 20 6 8 0 0 0 86 8 49
2019 Less than 3 years in the federal public service 58 28 7 3 3 0 0 86 7 60
2019 3 to 10 years in the federal public service 61 29 11 0 0 0 0 89 0 39
2019 11 to 20 years in the federal public service 64 27 4 2 3 0 0 92 5 110
2019 More than 20 years in the federal public service 68 21 8 0 3 0 0 89 3 39
2018 Less than 3 years in the federal public service 55 35 6 4 0 0 0 90 4 49
2018 3 to 10 years in the federal public service 46 31 17 2 5 0 0 77 7 45
2018 11 to 20 years in the federal public service 56 36 7 0 1 0 0 91 1 84
2018 More than 20 years in the federal public service 64 27 5 4 0 0 0 91 4 44
2017 Less than 3 years in the federal public service 55 31 10 2 2 0 0 86 5 44
2017 3 to 10 years in the federal public service 41 42 6 7 5 0 0 82 12 75
2017 11 to 20 years in the federal public service 48 41 5 3 3 0 0 89 6 97
2017 More than 20 years in the federal public service 61 27 6 6 0 0 0 88 6 49
2014 Less than 3 years in the federal public service 47 46 0 7 0 0 0 93 7 13
2014 3 to 10 years in the federal public service 46 36 6 6 6 0 0 82 12 84
2014 11 to 20 years in the federal public service 44 34 10 9 4 0 0 78 12 80
2014 More than 20 years in the federal public service 60 29 4 6 1 0 0 88 7 69

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 16 1 0 0 0 0 99 0 84
2020 3 to 10 years in the federal public service 75 14 5 5 2 0 0 89 6 63
2020 11 to 20 years in the federal public service 68 25 4 3 0 0 0 93 3 113
2020 More than 20 years in the federal public service 67 23 8 2 0 0 0 90 2 48
2019 Less than 3 years in the federal public service 82 8 5 3 2 0 0 90 5 60
2019 3 to 10 years in the federal public service 74 16 5 3 3 0 0 90 5 39
2019 11 to 20 years in the federal public service 75 17 7 1 0 0 0 93 1 110
2019 More than 20 years in the federal public service 74 21 5 0 0 0 0 95 0 39
2018 Less than 3 years in the federal public service 75 21 2 0 2 0 0 96 2 50
2018 3 to 10 years in the federal public service 63 21 11 2 2 0 0 84 5 46
2018 11 to 20 years in the federal public service 66 26 8 1 0 0 0 91 1 84
2018 More than 20 years in the federal public service 71 16 11 2 0 0 0 87 2 44
2017 Less than 3 years in the federal public service 71 18 5 2 2 3 0 91 4 44
2017 3 to 10 years in the federal public service 59 22 8 5 3 3 0 83 8 75
2017 11 to 20 years in the federal public service 51 35 8 5 1 0 0 86 6 98
2017 More than 20 years in the federal public service 64 32 2 0 2 0 0 96 2 49
2014 Less than 3 years in the federal public service 55 31 0 8 0 7 0 92 8 13
2014 3 to 10 years in the federal public service 45 39 6 6 4 0 0 84 10 84
2014 11 to 20 years in the federal public service 47 25 13 9 6 0 0 72 15 80
2014 More than 20 years in the federal public service 40 35 16 6 3 0 0 75 9 69

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 20 4 0 0 0 0 96 0 82
2020 3 to 10 years in the federal public service 70 19 6 3 2 0 0 89 5 63
2020 11 to 20 years in the federal public service 60 32 6 2 0 0 0 92 2 113
2020 More than 20 years in the federal public service 67 19 10 4 0 0 0 86 4 48
2019 Less than 3 years in the federal public service 77 13 7 2 2 0 0 90 3 60
2019 3 to 10 years in the federal public service 73 16 3 8 0 0 0 89 8 38
2019 11 to 20 years in the federal public service 71 20 6 4 0 0 0 91 4 110
2019 More than 20 years in the federal public service 70 21 6 3 0 0 0 92 3 38
2018 Less than 3 years in the federal public service 71 25 2 0 2 0 0 96 2 51
2018 3 to 10 years in the federal public service 64 25 7 2 2 0 0 89 5 45
2018 11 to 20 years in the federal public service 61 32 6 1 0 0 0 92 1 84
2018 More than 20 years in the federal public service 69 20 4 7 0 0 0 89 7 44
2017 Less than 3 years in the federal public service 64 28 5 2 2 0 0 91 4 44
2017 3 to 10 years in the federal public service 54 26 10 5 3 2 0 82 8 75
2017 11 to 20 years in the federal public service 49 40 6 3 2 0 0 89 5 98
2017 More than 20 years in the federal public service 59 33 2 4 2 0 0 91 7 49
2014 Less than 3 years in the federal public service 55 38 0 8 0 0 0 92 8 13
2014 3 to 10 years in the federal public service 41 40 10 2 5 1 0 83 7 84
2014 11 to 20 years in the federal public service 48 24 12 11 5 0 0 72 16 80
2014 More than 20 years in the federal public service 48 32 13 4 3 0 0 80 7 69

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 14 11 2 0 5 0 86 2 84
2020 3 to 10 years in the federal public service 68 14 9 5 2 2 0 84 6 63
2020 11 to 20 years in the federal public service 52 24 17 6 0 1 0 76 6 113
2020 More than 20 years in the federal public service 61 21 6 4 2 4 2 87 7 49
2019 Less than 3 years in the federal public service 62 13 7 3 5 9 2 83 9 60
2019 3 to 10 years in the federal public service 53 13 18 11 3 3 0 68 13 39
2019 11 to 20 years in the federal public service 62 23 5 8 0 3 0 87 8 110
2019 More than 20 years in the federal public service 61 18 10 8 3 0 0 80 11 39
2018 Less than 3 years in the federal public service 53 27 8 4 2 6 0 85 6 51
2018 3 to 10 years in the federal public service 49 11 17 15 5 2 0 62 20 46
2018 11 to 20 years in the federal public service 54 29 8 8 0 0 0 84 8 84
2018 More than 20 years in the federal public service 57 21 11 9 2 0 0 78 11 44
2017 Less than 3 years in the federal public service 52 14 18 7 4 5 0 69 12 44
2017 3 to 10 years in the federal public service 44 29 9 12 3 3 0 76 15 75
2017 11 to 20 years in the federal public service 41 36 14 3 6 0 0 77 9 98
2017 More than 20 years in the federal public service 49 25 14 8 4 0 0 74 12 49
2014 Less than 3 years in the federal public service 31 16 15 16 8 8 7 55 27 13
2014 3 to 10 years in the federal public service 35 28 12 8 11 5 0 67 20 84
2014 11 to 20 years in the federal public service 36 22 15 15 10 2 0 60 25 80
2014 More than 20 years in the federal public service 37 23 12 12 9 4 3 65 22 69
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 12 6 4 0 0 0 90 4 84
2020 3 to 10 years in the federal public service 64 23 10 0 0 0 3 90 0 62
2020 11 to 20 years in the federal public service 62 30 5 3 0 0 0 92 3 113
2020 More than 20 years in the federal public service 71 23 6 0 0 0 0 94 0 48
2019 Less than 3 years in the federal public service 63 25 3 5 2 0 2 90 7 60
2019 3 to 10 years in the federal public service 71 26 0 0 0 3 0 100 0 39
2019 11 to 20 years in the federal public service 68 26 4 2 0 0 0 95 2 109
2019 More than 20 years in the federal public service 64 31 2 0 0 0 3 98 0 39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 19 2 4 0 1 0 94 4 84
2020 3 to 10 years in the federal public service 69 20 6 3 0 0 1 90 3 63
2020 11 to 20 years in the federal public service 59 26 10 4 1 0 0 85 5 113
2020 More than 20 years in the federal public service 61 31 6 2 0 0 0 92 2 49
2019 Less than 3 years in the federal public service 66 14 3 10 3 2 2 83 14 60
2019 3 to 10 years in the federal public service 63 18 17 3 0 0 0 81 3 38
2019 11 to 20 years in the federal public service 59 30 3 5 1 0 1 90 6 110
2019 More than 20 years in the federal public service 62 27 8 0 3 0 0 89 3 39
2018 Less than 3 years in the federal public service 58 30 11 0 0 0 0 89 0 50
2018 3 to 10 years in the federal public service 60 26 11 0 2 0 0 86 2 45
2018 11 to 20 years in the federal public service 60 33 5 2 0 0 0 93 2 83
2018 More than 20 years in the federal public service 68 23 4 4 0 0 0 91 4 43
2017 Less than 3 years in the federal public service 63 24 5 6 0 2 0 89 6 44
2017 3 to 10 years in the federal public service 47 34 5 5 3 3 2 86 9 75
2017 11 to 20 years in the federal public service 53 29 7 7 3 0 0 83 11 98
2017 More than 20 years in the federal public service 63 29 2 4 2 0 0 92 6 50
2014 Less than 3 years in the federal public service 77 16 0 0 7 0 0 93 7 13
2014 3 to 10 years in the federal public service 52 36 2 6 3 0 0 88 9 84
2014 11 to 20 years in the federal public service 60 35 1 2 2 0 0 94 5 80
2014 More than 20 years in the federal public service 62 22 9 3 4 0 0 84 7 69

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 10 5 4 1 0 0 90 5 83
2020 3 to 10 years in the federal public service 70 24 2 3 0 0 1 95 3 63
2020 11 to 20 years in the federal public service 65 24 7 4 0 0 0 89 4 113
2020 More than 20 years in the federal public service 76 14 6 4 0 0 0 90 4 49
2019 Less than 3 years in the federal public service 64 22 5 2 7 0 0 87 8 59
2019 3 to 10 years in the federal public service 64 25 8 3 0 0 0 89 3 39
2019 11 to 20 years in the federal public service 70 22 4 3 1 0 0 92 4 110
2019 More than 20 years in the federal public service 80 13 5 0 3 0 0 92 3 38
2018 Less than 3 years in the federal public service 73 21 0 4 2 0 0 94 6 50
2018 3 to 10 years in the federal public service 60 30 7 0 2 0 0 91 2 45
2018 11 to 20 years in the federal public service 64 30 4 3 0 0 0 94 3 82
2018 More than 20 years in the federal public service 78 11 7 4 0 0 0 89 4 43
2017 Less than 3 years in the federal public service 69 20 7 2 2 0 0 89 4 44
2017 3 to 10 years in the federal public service 56 24 7 10 1 0 2 82 11 75
2017 11 to 20 years in the federal public service 59 24 8 4 4 0 0 84 8 98
2017 More than 20 years in the federal public service 69 18 8 2 2 0 0 88 4 49
2014 Less than 3 years in the federal public service 77 16 0 7 0 0 0 93 7 13
2014 3 to 10 years in the federal public service 59 23 8 6 4 0 0 82 10 84
2014 11 to 20 years in the federal public service 60 30 6 1 2 0 0 90 4 79
2014 More than 20 years in the federal public service 62 22 6 6 4 0 0 84 10 69

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 10 2 0 0 4 1 98 0 84
2020 3 to 10 years in the federal public service 71 21 0 5 2 2 0 94 6 63
2020 11 to 20 years in the federal public service 48 39 8 3 0 3 0 89 3 113
2020 More than 20 years in the federal public service 55 23 8 8 2 4 0 81 11 49
2019 Less than 3 years in the federal public service 78 17 2 2 0 2 0 97 2 60
2019 3 to 10 years in the federal public service 58 26 13 3 0 0 0 84 3 39
2019 11 to 20 years in the federal public service 48 36 5 6 4 1 0 85 10 109
2019 More than 20 years in the federal public service 38 47 10 3 3 0 0 85 5 39
2018 Less than 3 years in the federal public service 73 25 0 0 2 0 0 98 2 51
2018 3 to 10 years in the federal public service 47 36 9 4 2 2 0 84 7 46
2018 11 to 20 years in the federal public service 36 44 13 5 1 0 0 80 6 84
2018 More than 20 years in the federal public service 43 41 13 2 0 0 0 85 2 44
2017 Less than 3 years in the federal public service 66 19 4 2 0 8 0 93 2 44
2017 3 to 10 years in the federal public service 32 44 8 12 1 3 0 78 14 75
2017 11 to 20 years in the federal public service 32 46 10 7 3 2 0 79 10 98
2017 More than 20 years in the federal public service 47 38 6 6 2 0 0 86 8 49
2014 Less than 3 years in the federal public service 54 23 0 0 0 16 7 100 0 13
2014 3 to 10 years in the federal public service 36 41 7 10 5 2 0 78 15 84
2014 11 to 20 years in the federal public service 30 38 16 9 2 5 0 71 12 80
2014 More than 20 years in the federal public service 39 39 4 12 6 0 0 78 17 69

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 21 1 0 0 0 1 99 0 84
2020 3 to 10 years in the federal public service 67 19 3 6 5 0 0 86 11 63
2020 11 to 20 years in the federal public service 46 43 10 1 1 0 0 88 2 113
2020 More than 20 years in the federal public service 51 27 12 8 2 0 0 78 10 49
2019 Less than 3 years in the federal public service 77 22 0 0 2 0 0 98 2 60
2019 3 to 10 years in the federal public service 64 23 8 0 5 0 0 87 5 39
2019 11 to 20 years in the federal public service 45 39 7 7 3 0 0 84 9 108
2019 More than 20 years in the federal public service 40 49 5 5 0 0 0 89 5 39
2018 Less than 3 years in the federal public service 74 22 0 2 2 0 0 96 4 51
2018 3 to 10 years in the federal public service 39 48 7 4 2 0 0 87 7 46
2018 11 to 20 years in the federal public service 40 37 11 12 0 0 0 77 12 84
2018 More than 20 years in the federal public service 41 38 16 4 0 0 0 80 4 44
2017 Less than 3 years in the federal public service 71 23 4 2 0 0 0 94 2 44
2017 3 to 10 years in the federal public service 36 47 4 10 4 0 0 83 13 75
2017 11 to 20 years in the federal public service 40 32 12 11 4 1 0 73 14 98
2017 More than 20 years in the federal public service 47 43 6 2 2 0 0 90 4 49
2014 Less than 3 years in the federal public service 69 23 0 0 0 0 7 100 0 13
2014 3 to 10 years in the federal public service 30 39 16 12 4 0 0 69 16 84
2014 11 to 20 years in the federal public service 33 38 11 13 5 1 0 71 18 80
2014 More than 20 years in the federal public service 32 38 16 7 7 0 0 70 14 69

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 26 6 1 0 2 1 93 1 84
2020 3 to 10 years in the federal public service 49 32 7 8 5 0 0 81 13 62
2020 11 to 20 years in the federal public service 29 43 11 15 0 2 0 74 15 112
2020 More than 20 years in the federal public service 36 27 19 10 8 0 0 63 18 48
2019 Less than 3 years in the federal public service 53 40 3 3 0 0 0 93 3 60
2019 3 to 10 years in the federal public service 45 36 8 3 8 0 0 82 10 39
2019 11 to 20 years in the federal public service 37 45 9 7 3 0 0 82 10 107
2019 More than 20 years in the federal public service 27 50 18 3 3 0 0 77 5 39
2018 Less than 3 years in the federal public service 51 32 4 4 2 4 2 89 6 51
2018 3 to 10 years in the federal public service 30 37 11 15 4 0 2 69 20 46
2018 11 to 20 years in the federal public service 26 44 10 16 3 1 0 71 19 83
2018 More than 20 years in the federal public service 24 42 7 18 4 5 0 69 23 43
2017 Less than 3 years in the federal public service 42 35 5 4 5 9 0 85 10 44
2017 3 to 10 years in the federal public service 24 36 11 16 6 7 0 64 24 75
2017 11 to 20 years in the federal public service 29 28 12 18 10 2 0 59 29 98
2017 More than 20 years in the federal public service 21 49 17 11 0 2 0 72 11 47
2014 Less than 3 years in the federal public service 39 54 0 0 0 0 7 100 0 13
2014 3 to 10 years in the federal public service 20 36 15 23 2 4 0 58 26 84
2014 11 to 20 years in the federal public service 24 38 10 16 7 5 0 65 25 80
2014 More than 20 years in the federal public service 29 35 17 9 7 3 0 66 16 69

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 34 5 1 0 1 1 94 1 84
2020 3 to 10 years in the federal public service 45 32 6 12 5 0 0 76 17 63
2020 11 to 20 years in the federal public service 23 48 17 11 1 0 0 71 12 112
2020 More than 20 years in the federal public service 36 31 13 20 0 0 0 67 20 49
2019 Less than 3 years in the federal public service 40 38 9 13 0 0 0 78 13 60
2019 3 to 10 years in the federal public service 33 43 8 11 5 0 0 76 16 39
2019 11 to 20 years in the federal public service 32 43 10 12 3 0 0 75 15 109
2019 More than 20 years in the federal public service 28 51 5 11 5 0 0 79 16 39
2018 Less than 3 years in the federal public service 51 31 8 8 2 0 0 82 10 51
2018 3 to 10 years in the federal public service 31 44 7 14 4 0 0 75 19 46
2018 11 to 20 years in the federal public service 29 45 9 13 1 1 0 76 15 84
2018 More than 20 years in the federal public service 30 54 4 7 2 2 0 86 9 44
2017 Less than 3 years in the federal public service 45 37 9 2 0 7 0 88 2 44
2017 3 to 10 years in the federal public service 22 36 12 16 11 1 1 60 27 75
2017 11 to 20 years in the federal public service 21 40 17 13 10 0 0 61 23 98
2017 More than 20 years in the federal public service 33 42 10 13 0 2 0 77 13 48
2014 Less than 3 years in the federal public service 23 47 8 7 0 8 7 82 8 13
2014 3 to 10 years in the federal public service 22 49 11 10 8 0 0 71 18 84
2014 11 to 20 years in the federal public service 24 39 20 10 5 2 0 65 15 80
2014 More than 20 years in the federal public service 30 39 10 16 3 1 0 71 19 69
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 24 4 0 0 0 0 96 0 84
2020 3 to 10 years in the federal public service 64 30 2 2 3 0 0 94 5 63
2020 11 to 20 years in the federal public service 41 42 11 6 1 0 0 82 7 113
2020 More than 20 years in the federal public service 51 28 14 4 2 0 0 80 6 49
2019 Less than 3 years in the federal public service 62 27 5 3 3 0 0 89 7 60
2019 3 to 10 years in the federal public service 59 31 3 5 3 0 0 89 8 39
2019 11 to 20 years in the federal public service 43 41 10 4 2 0 0 84 6 110
2019 More than 20 years in the federal public service 45 42 5 5 3 0 0 87 8 39
2018 Less than 3 years in the federal public service 40 50 8 2 0 0 0 90 2 50
2018 3 to 10 years in the federal public service 40 26 20 9 5 0 0 66 14 45
2018 11 to 20 years in the federal public service 41 38 14 4 2 0 1 80 6 84
2018 More than 20 years in the federal public service 51 34 7 9 0 0 0 85 9 44
2017 Less than 3 years in the federal public service 51 36 11 2 0 0 0 87 2 44
2017 3 to 10 years in the federal public service 34 30 18 17 1 0 0 64 19 75
2017 11 to 20 years in the federal public service 33 44 9 11 3 0 0 77 14 98
2017 More than 20 years in the federal public service 52 38 6 2 2 0 0 90 4 50
2014 Less than 3 years in the federal public service 70 30 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 34 40 11 9 7 0 0 74 16 84
2014 11 to 20 years in the federal public service 40 34 16 9 1 0 0 74 10 80
2014 More than 20 years in the federal public service 45 26 13 9 7 0 0 71 16 69

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 41 6 5 0 0 0 89 5 84
2020 3 to 10 years in the federal public service 37 45 8 10 0 0 0 82 10 62
2020 11 to 20 years in the federal public service 41 43 11 4 1 0 0 84 5 111
2020 More than 20 years in the federal public service 46 29 15 10 0 0 0 75 10 48
2019 Less than 3 years in the federal public service 23 51 14 10 2 0 0 74 12 59
2019 3 to 10 years in the federal public service 50 26 13 6 5 0 0 77 11 39
2019 11 to 20 years in the federal public service 44 40 7 6 2 0 0 84 8 109
2019 More than 20 years in the federal public service 39 51 5 5 0 0 0 89 5 39
2018 Less than 3 years in the federal public service 28 56 8 8 0 0 0 84 8 50
2018 3 to 10 years in the federal public service 37 26 15 11 11 0 0 63 22 46
2018 11 to 20 years in the federal public service 35 51 10 4 0 0 0 87 4 84
2018 More than 20 years in the federal public service 43 46 4 7 0 0 0 89 7 44
2017 Less than 3 years in the federal public service 46 29 16 8 0 0 0 75 8 44
2017 3 to 10 years in the federal public service 26 49 12 12 1 0 0 75 13 75
2017 11 to 20 years in the federal public service 37 46 6 8 2 0 0 84 10 98
2017 More than 20 years in the federal public service 55 35 2 8 0 0 0 90 8 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 24 4 2 2 0 0 92 5 84
2020 3 to 10 years in the federal public service 67 27 2 3 0 0 1 95 3 63
2020 11 to 20 years in the federal public service 53 30 10 7 1 0 0 83 7 112
2020 More than 20 years in the federal public service 69 19 8 2 0 0 2 90 2 49
2019 Less than 3 years in the federal public service 56 26 0 10 5 0 3 84 16 60
2019 3 to 10 years in the federal public service 59 28 11 3 0 0 0 87 3 39
2019 11 to 20 years in the federal public service 58 26 9 4 3 0 0 85 6 109
2019 More than 20 years in the federal public service 62 35 0 3 0 0 0 97 3 39
2018 Less than 3 years in the federal public service 56 36 4 0 2 0 2 94 2 50
2018 3 to 10 years in the federal public service 56 33 9 0 2 0 0 89 2 45
2018 11 to 20 years in the federal public service 63 29 5 3 0 0 0 92 3 84
2018 More than 20 years in the federal public service 55 34 9 2 0 0 0 89 2 43
2017 Less than 3 years in the federal public service 51 36 7 6 0 0 0 87 6 44
2017 3 to 10 years in the federal public service 46 32 5 13 1 1 2 80 14 75
2017 11 to 20 years in the federal public service 48 38 6 6 2 0 0 86 8 98
2017 More than 20 years in the federal public service 68 22 2 8 0 0 0 90 8 50
2014 Less than 3 years in the federal public service 77 16 0 7 0 0 0 93 7 13
2014 3 to 10 years in the federal public service 52 32 6 5 3 0 1 85 8 84
2014 11 to 20 years in the federal public service 52 42 5 1 0 0 0 94 1 80
2014 More than 20 years in the federal public service 58 26 10 1 4 0 0 84 6 69

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 43 6 4 0 0 0 90 4 84
2020 3 to 10 years in the federal public service 45 41 5 10 0 0 0 86 10 63
2020 11 to 20 years in the federal public service 45 40 9 6 0 0 0 85 6 113
2020 More than 20 years in the federal public service 47 43 4 6 0 0 0 90 6 49
2019 Less than 3 years in the federal public service 32 39 12 14 2 0 2 72 16 59
2019 3 to 10 years in the federal public service 38 47 8 8 0 0 0 84 8 39
2019 11 to 20 years in the federal public service 48 34 12 3 3 0 0 82 6 109
2019 More than 20 years in the federal public service 43 49 8 0 0 0 0 92 0 38
2018 Less than 3 years in the federal public service 34 44 14 3 4 0 0 78 7 50
2018 3 to 10 years in the federal public service 37 48 4 7 4 0 0 85 11 46
2018 11 to 20 years in the federal public service 40 50 4 6 0 0 0 90 6 84
2018 More than 20 years in the federal public service 55 34 7 5 0 0 0 89 5 44
2017 Less than 3 years in the federal public service 51 34 14 2 0 0 0 84 2 44
2017 3 to 10 years in the federal public service 38 34 13 9 6 0 0 72 15 75
2017 11 to 20 years in the federal public service 36 38 8 15 3 0 0 73 18 98
2017 More than 20 years in the federal public service 49 35 2 12 2 0 0 84 14 50
2014 Less than 3 years in the federal public service 39 39 7 15 0 0 0 78 15 13
2014 3 to 10 years in the federal public service 26 44 12 13 5 0 0 70 18 84
2014 11 to 20 years in the federal public service 28 49 8 11 5 0 0 76 16 79
2014 More than 20 years in the federal public service 40 45 6 6 3 0 0 85 9 69

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 12 6 1 1 1 1 91 3 84
2020 3 to 10 years in the federal public service 70 19 10 0 0 0 1 90 0 63
2020 11 to 20 years in the federal public service 57 21 11 4 4 2 1 81 8 113
2020 More than 20 years in the federal public service 65 17 14 2 0 0 2 83 2 49

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 4 1 0 8 0 95 1 83
2020 3 to 10 years in the federal public service 56 20 11 8 3 2 0 77 12 62
2020 11 to 20 years in the federal public service 34 40 15 7 2 2 0 75 9 112
2020 More than 20 years in the federal public service 45 36 4 10 2 2 0 83 13 49
2019 Less than 3 years in the federal public service 58 20 10 7 3 2 0 80 10 60
2019 3 to 10 years in the federal public service 47 34 16 3 0 0 0 81 3 38
2019 11 to 20 years in the federal public service 44 33 13 5 4 0 0 78 9 110
2019 More than 20 years in the federal public service 43 34 12 8 3 0 0 77 11 39
2018 Less than 3 years in the federal public service 61 24 10 4 0 2 0 86 4 49
2018 3 to 10 years in the federal public service 31 36 21 8 5 0 0 66 13 45
2018 11 to 20 years in the federal public service 38 41 12 5 4 0 0 80 9 84
2018 More than 20 years in the federal public service 55 18 14 14 0 0 0 72 14 44
2017 Less than 3 years in the federal public service 57 21 9 6 0 4 3 84 7 44
2017 3 to 10 years in the federal public service 35 38 8 16 0 3 0 75 16 75
2017 11 to 20 years in the federal public service 31 38 14 9 7 0 0 69 16 98
2017 More than 20 years in the federal public service 43 41 4 8 4 0 0 84 12 49
2014 Less than 3 years in the federal public service 23 53 16 0 0 8 0 83 0 13
2014 3 to 10 years in the federal public service 26 37 14 17 6 0 0 63 23 84
2014 11 to 20 years in the federal public service 30 36 17 11 5 1 0 66 16 80
2014 More than 20 years in the federal public service 36 35 13 6 9 1 0 72 15 69

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 31 15 1 3 13 6 76 6 84
2020 3 to 10 years in the federal public service 37 28 11 16 7 2 0 66 23 62
2020 11 to 20 years in the federal public service 23 33 14 19 8 2 1 58 28 112
2020 More than 20 years in the federal public service 21 22 18 14 10 2 12 50 28 49
2019 Less than 3 years in the federal public service 35 21 7 17 15 3 2 59 33 60
2019 3 to 10 years in the federal public service 43 23 18 6 10 0 0 66 16 39
2019 11 to 20 years in the federal public service 33 25 15 15 11 1 0 58 26 110
2019 More than 20 years in the federal public service 20 23 19 20 8 0 10 48 31 39
2018 Less than 3 years in the federal public service 39 33 11 7 2 8 0 78 10 49
2018 3 to 10 years in the federal public service 23 23 13 28 12 0 2 47 40 45
2018 11 to 20 years in the federal public service 28 25 16 15 13 1 2 55 28 84
2018 More than 20 years in the federal public service 23 30 21 23 2 0 2 53 26 44
2017 Less than 3 years in the federal public service 25 33 9 11 9 11 3 67 23 44
2017 3 to 10 years in the federal public service 21 26 9 17 15 10 2 53 36 74
2017 11 to 20 years in the federal public service 17 32 8 19 22 0 1 50 42 98
2017 More than 20 years in the federal public service 16 37 14 19 6 0 8 58 27 49
2014 Less than 3 years in the federal public service 31 23 16 23 0 0 7 58 25 13
2014 3 to 10 years in the federal public service 17 24 11 24 23 2 0 41 48 84
2014 11 to 20 years in the federal public service 19 23 14 20 20 4 1 44 41 80
2014 More than 20 years in the federal public service 22 23 10 19 19 1 6 49 41 69

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 20 6 5 4 1 5 85 9 84
2020 3 to 10 years in the federal public service 64 22 11 2 2 0 0 86 3 63
2020 11 to 20 years in the federal public service 53 17 15 11 4 0 1 70 15 113
2020 More than 20 years in the federal public service 51 26 14 4 0 0 4 81 4 49
2019 Less than 3 years in the federal public service 70 18 5 5 0 2 0 90 5 60
2019 3 to 10 years in the federal public service 45 31 19 3 3 0 0 76 5 39
2019 11 to 20 years in the federal public service 52 26 12 7 2 0 2 79 9 110
2019 More than 20 years in the federal public service 68 16 8 0 5 0 3 87 6 39

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 14 7 2 0 0 5 90 3 83
2020 3 to 10 years in the federal public service 70 14 13 3 0 0 0 84 3 63
2020 11 to 20 years in the federal public service 66 24 5 3 0 1 1 92 3 113
2020 More than 20 years in the federal public service 68 14 10 2 0 2 4 87 2 49
2019 Less than 3 years in the federal public service 52 27 12 5 0 5 0 83 5 60
2019 3 to 10 years in the federal public service 58 23 18 0 0 0 0 82 0 39
2019 11 to 20 years in the federal public service 60 27 6 4 1 0 4 90 5 110
2019 More than 20 years in the federal public service 70 21 3 3 0 0 3 94 3 38

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 1 1 0 0 1 7 99 0 83
2020 3 to 10 years in the federal public service 97 0 3 0 0 0 0 97 0 62
2020 11 to 20 years in the federal public service 82 10 3 0 1 4 1 96 1 113
2020 More than 20 years in the federal public service 84 6 0 0 0 6 4 100 0 48
2019 Less than 3 years in the federal public service 80 7 2 2 2 7 2 94 4 59
2019 3 to 10 years in the federal public service 92 3 5 0 0 0 0 95 0 39
2019 11 to 20 years in the federal public service 86 6 3 0 0 2 4 97 0 110
2019 More than 20 years in the federal public service 86 5 5 0 0 3 0 94 0 38

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 1 6 0 0 0 10 93 0 83
2020 3 to 10 years in the federal public service 91 3 3 2 0 2 0 95 2 63
2020 11 to 20 years in the federal public service 85 8 2 0 0 2 3 98 0 112
2020 More than 20 years in the federal public service 82 4 4 0 2 0 8 94 2 49
2019 Less than 3 years in the federal public service 80 3 0 0 2 5 10 98 2 59
2019 3 to 10 years in the federal public service 95 0 3 0 0 0 3 97 0 38
2019 11 to 20 years in the federal public service 88 3 2 0 0 0 7 98 0 109
2019 More than 20 years in the federal public service 90 3 0 0 0 0 8 100 0 39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 20 11 2 0 0 0 87 2 84
2020 3 to 10 years in the federal public service 51 36 6 5 2 0 0 87 7 63
2020 11 to 20 years in the federal public service 43 39 8 10 0 0 0 82 10 111
2020 More than 20 years in the federal public service 49 35 8 6 2 0 0 84 8 49
2019 Less than 3 years in the federal public service 42 42 7 5 3 0 0 84 9 59
2019 3 to 10 years in the federal public service 53 21 18 8 0 0 0 74 8 39
2019 11 to 20 years in the federal public service 53 34 6 4 2 0 0 88 6 109
2019 More than 20 years in the federal public service 48 39 5 5 3 0 0 87 8 39
2018 Less than 3 years in the federal public service 47 37 10 2 2 0 2 85 4 49
2018 3 to 10 years in the federal public service 41 39 11 7 2 0 0 80 9 46
2018 11 to 20 years in the federal public service 47 37 8 5 2 0 0 85 7 84
2018 More than 20 years in the federal public service 50 37 4 9 0 0 0 87 9 44
2017 Less than 3 years in the federal public service 41 41 9 4 2 0 3 84 6 44
2017 3 to 10 years in the federal public service 34 41 11 12 1 0 1 76 13 75
2017 11 to 20 years in the federal public service 31 45 16 7 2 0 0 76 8 97
2017 More than 20 years in the federal public service 61 22 4 10 2 0 0 83 12 50
2014 Less than 3 years in the federal public service 23 70 0 0 7 0 0 93 7 13
2014 3 to 10 years in the federal public service 21 49 8 17 5 0 0 70 22 84
2014 11 to 20 years in the federal public service 30 46 13 7 4 0 0 76 11 80
2014 More than 20 years in the federal public service 45 29 9 10 7 0 0 74 17 69

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 19 5 2 1 0 1 92 4 83
2020 3 to 10 years in the federal public service 51 35 10 2 3 0 0 85 5 63
2020 11 to 20 years in the federal public service 49 37 10 4 0 0 0 86 4 113
2020 More than 20 years in the federal public service 55 33 6 4 2 0 0 88 6 49
2019 Less than 3 years in the federal public service 57 25 5 10 3 0 0 82 13 60
2019 3 to 10 years in the federal public service 56 34 5 5 0 0 0 90 5 39
2019 11 to 20 years in the federal public service 63 28 5 3 1 0 0 91 4 109
2019 More than 20 years in the federal public service 53 36 5 3 3 0 0 89 5 39
2018 Less than 3 years in the federal public service 44 50 4 2 0 0 0 94 2 48
2018 3 to 10 years in the federal public service 52 35 7 2 5 0 0 87 7 46
2018 11 to 20 years in the federal public service 56 32 8 4 0 0 0 88 4 84
2018 More than 20 years in the federal public service 55 27 7 9 2 0 0 82 11 44
2017 Less than 3 years in the federal public service 52 36 8 4 0 0 0 88 4 44
2017 3 to 10 years in the federal public service 40 35 12 10 1 1 0 76 12 75
2017 11 to 20 years in the federal public service 44 39 7 8 2 0 0 83 10 97
2017 More than 20 years in the federal public service 63 18 12 6 0 0 0 81 6 50
2014 Less than 3 years in the federal public service 54 39 0 7 0 0 0 93 7 13
2014 3 to 10 years in the federal public service 31 47 9 8 5 0 0 77 13 84
2014 11 to 20 years in the federal public service 35 42 11 9 4 0 0 76 12 80
2014 More than 20 years in the federal public service 52 23 9 7 9 0 0 75 16 69

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 31 1 0 0 0 0 99 0 84
2020 3 to 10 years in the federal public service 55 37 3 3 2 0 0 92 5 62
2020 11 to 20 years in the federal public service 52 38 4 5 2 0 0 89 6 113
2020 More than 20 years in the federal public service 58 28 6 8 0 0 0 85 8 47
2019 Less than 3 years in the federal public service 51 39 2 5 3 0 0 90 8 60
2019 3 to 10 years in the federal public service 54 35 3 5 0 0 3 92 5 38
2019 11 to 20 years in the federal public service 53 31 7 8 2 0 0 84 10 107
2019 More than 20 years in the federal public service 60 29 8 0 3 0 0 89 3 38
2018 Less than 3 years in the federal public service 53 39 6 0 2 0 0 92 2 49
2018 3 to 10 years in the federal public service 48 27 7 13 5 0 0 75 18 46
2018 11 to 20 years in the federal public service 48 40 8 4 0 0 0 88 4 84
2018 More than 20 years in the federal public service 60 27 7 7 0 0 0 87 7 44
2017 Less than 3 years in the federal public service 52 38 2 7 0 0 0 91 7 43
2017 3 to 10 years in the federal public service 41 39 10 10 0 0 0 80 10 75
2017 11 to 20 years in the federal public service 39 44 13 2 2 0 0 83 4 97
2017 More than 20 years in the federal public service 62 25 10 4 0 0 0 86 4 50
2014 Less than 3 years in the federal public service 39 54 0 7 0 0 0 93 7 13
2014 3 to 10 years in the federal public service 44 32 13 6 5 0 0 76 11 84
2014 11 to 20 years in the federal public service 38 35 10 12 5 0 0 73 17 80
2014 More than 20 years in the federal public service 54 25 11 4 6 0 0 78 10 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 35 6 1 0 1 1 93 1 84
2020 3 to 10 years in the federal public service 55 28 6 6 2 3 0 85 8 62
2020 11 to 20 years in the federal public service 28 55 8 7 0 2 0 85 7 113
2020 More than 20 years in the federal public service 44 38 17 0 0 2 0 83 0 48
2019 Less than 3 years in the federal public service 51 38 5 3 0 2 0 91 3 60
2019 3 to 10 years in the federal public service 50 39 5 5 0 0 0 90 5 39
2019 11 to 20 years in the federal public service 47 46 6 1 1 0 0 92 2 110
2019 More than 20 years in the federal public service 29 63 3 5 0 0 0 92 5 39
2018 Less than 3 years in the federal public service 44 44 4 4 0 4 0 92 4 49
2018 3 to 10 years in the federal public service 37 42 11 5 5 0 0 79 9 45
2018 11 to 20 years in the federal public service 43 37 12 7 1 0 0 80 8 83
2018 More than 20 years in the federal public service 52 34 9 2 2 0 0 87 4 44
2017 Less than 3 years in the federal public service 48 27 14 2 6 2 0 77 9 44
2017 3 to 10 years in the federal public service 29 45 11 7 2 6 0 79 10 75
2017 11 to 20 years in the federal public service 25 51 11 9 4 0 0 76 13 98
2017 More than 20 years in the federal public service 54 32 10 4 0 0 0 86 4 49

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 21 5 1 0 0 0 94 1 84
2020 3 to 10 years in the federal public service 60 32 2 3 3 0 0 92 6 62
2020 11 to 20 years in the federal public service 42 33 10 10 3 0 1 76 14 113
2020 More than 20 years in the federal public service 54 20 2 12 12 0 0 74 23 49
2019 Less than 3 years in the federal public service 67 25 0 7 0 2 0 93 7 60
2019 3 to 10 years in the federal public service 59 28 11 3 0 0 0 87 3 39
2019 11 to 20 years in the federal public service 63 26 4 6 1 0 0 89 7 109
2019 More than 20 years in the federal public service 67 28 3 3 0 0 0 95 3 39
2018 Less than 3 years in the federal public service 70 28 2 0 0 0 0 98 0 50
2018 3 to 10 years in the federal public service 41 26 18 11 5 0 0 67 15 46
2018 11 to 20 years in the federal public service 48 35 12 6 0 0 0 83 6 83
2018 More than 20 years in the federal public service 67 26 7 0 0 0 0 93 0 44
2017 Less than 3 years in the federal public service 62 23 12 2 0 0 0 86 2 43
2017 3 to 10 years in the federal public service 46 23 17 8 3 3 0 71 11 75
2017 11 to 20 years in the federal public service 51 35 6 7 1 0 0 86 8 97
2017 More than 20 years in the federal public service 68 20 4 6 2 0 0 88 8 50
2014 Less than 3 years in the federal public service 62 31 7 0 0 0 0 93 0 13
2014 3 to 10 years in the federal public service 43 41 7 2 6 0 0 84 8 83
2014 11 to 20 years in the federal public service 51 30 10 6 2 0 1 81 8 80
2014 More than 20 years in the federal public service 36 41 4 17 1 0 0 77 19 69

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 42 9 4 1 0 0 86 5 84
2020 3 to 10 years in the federal public service 33 34 24 6 3 0 0 67 9 63
2020 11 to 20 years in the federal public service 22 34 20 14 10 0 0 56 24 111
2020 More than 20 years in the federal public service 19 32 13 22 14 0 0 51 36 48
2019 Less than 3 years in the federal public service 55 33 8 2 0 2 0 90 2 60
2019 3 to 10 years in the federal public service 33 44 18 3 3 0 0 77 5 39
2019 11 to 20 years in the federal public service 33 38 18 7 4 0 0 71 11 109
2019 More than 20 years in the federal public service 32 32 29 4 2 0 0 65 7 38
2018 Less than 3 years in the federal public service 56 40 2 2 0 0 0 96 2 50
2018 3 to 10 years in the federal public service 41 29 21 8 0 0 0 70 8 46
2018 11 to 20 years in the federal public service 32 39 20 8 0 0 0 71 8 84
2018 More than 20 years in the federal public service 40 23 20 11 6 0 0 63 17 44
2017 Less than 3 years in the federal public service 61 29 8 0 0 2 0 92 0 44
2017 3 to 10 years in the federal public service 37 44 17 0 2 0 0 80 2 74
2017 11 to 20 years in the federal public service 31 49 14 3 2 0 0 81 5 98
2017 More than 20 years in the federal public service 24 39 15 14 8 0 0 63 22 50
2014 Less than 3 years in the federal public service 84 16 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 40 34 19 5 1 1 0 75 6 84
2014 11 to 20 years in the federal public service 34 44 15 5 0 0 2 80 5 80
2014 More than 20 years in the federal public service 22 42 17 15 4 0 0 64 19 69

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 47 53 84
2020 3 to 10 years in the federal public service 33 67 63
2020 11 to 20 years in the federal public service 46 54 113
2020 More than 20 years in the federal public service 51 49 49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 6 5 0 0 4 12 94 0 83
2020 3 to 10 years in the federal public service 66 13 6 2 0 3 9 91 2 63
2020 11 to 20 years in the federal public service 68 16 5 2 0 2 7 92 2 112
2020 More than 20 years in the federal public service 78 14 0 0 0 4 4 100 0 49

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 13 46 41 84
2020 3 to 10 years in the federal public service 27 37 37 63
2020 11 to 20 years in the federal public service 17 45 37 113
2020 More than 20 years in the federal public service 43 29 28 49
2019 Less than 3 years in the federal public service 44 19 37 60
2019 3 to 10 years in the federal public service 23 48 29 39
2019 11 to 20 years in the federal public service 19 52 29 110
2019 More than 20 years in the federal public service 36 35 28 39
2018 Less than 3 years in the federal public service 23 28 49 51
2018 3 to 10 years in the federal public service 29 34 37 46
2018 11 to 20 years in the federal public service 15 46 39 84
2018 More than 20 years in the federal public service 40 37 23 44
2017 Less than 3 years in the federal public service 51 15 34 44
2017 3 to 10 years in the federal public service 23 38 39 75
2017 11 to 20 years in the federal public service 15 46 39 98
2017 More than 20 years in the federal public service 39 45 16 50
2014 Less than 3 years in the federal public service 45 31 24 13
2014 3 to 10 years in the federal public service 32 33 35 84
2014 11 to 20 years in the federal public service 23 37 39 80
2014 More than 20 years in the federal public service 33 39 27 69

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 9 8 9 56 17 11
2020 3 to 10 years in the federal public service 5 36 42 0 6 11 17
2020 11 to 20 years in the federal public service 22 22 46 0 5 5 19
2020 More than 20 years in the federal public service 43 10 15 15 18 0 21
2019 Less than 3 years in the federal public service 0 12 23 8 51 8 26
2019 11 to 20 years in the federal public service 10 28 39 10 9 4 21
2018 Less than 3 years in the federal public service 0 14 18 9 52 8 12
2018 3 to 10 years in the federal public service 0 8 62 15 16 0 13
2018 11 to 20 years in the federal public service 8 14 41 28 0 9 13
2018 More than 20 years in the federal public service 78 0 5 5 0 11 18
2017 Less than 3 years in the federal public service 0 8 12 22 59 0 22
2017 3 to 10 years in the federal public service 5 16 57 17 0 5 18
2017 11 to 20 years in the federal public service 0 7 63 21 9 0 14
2017 More than 20 years in the federal public service 60 5 25 0 0 11 20
2014 3 to 10 years in the federal public service 4 22 45 15 9999 14 27
2014 11 to 20 years in the federal public service 5 0 57 21 9999 16 19
2014 More than 20 years in the federal public service 47 9 18 13 9999 13 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 20 4 3 0 1 0 94 3 82
2020 3 to 10 years in the federal public service 63 25 8 3 0 0 0 89 3 63
2020 11 to 20 years in the federal public service 58 39 3 1 0 0 0 97 1 113
2020 More than 20 years in the federal public service 65 27 4 2 2 0 0 92 4 49
2019 Less than 3 years in the federal public service 54 34 7 5 0 0 0 88 5 60
2019 3 to 10 years in the federal public service 58 29 8 6 0 0 0 87 6 39
2019 11 to 20 years in the federal public service 62 29 4 3 2 0 0 91 5 109
2019 More than 20 years in the federal public service 68 26 5 0 0 0 0 95 0 39
2018 Less than 3 years in the federal public service 59 37 2 2 0 0 0 96 2 49
2018 3 to 10 years in the federal public service 42 40 9 5 5 0 0 82 9 46
2018 11 to 20 years in the federal public service 58 36 6 0 0 0 0 94 0 84
2018 More than 20 years in the federal public service 61 30 7 2 0 0 0 91 2 44
2017 Less than 3 years in the federal public service 52 34 5 8 0 0 0 87 8 44
2017 3 to 10 years in the federal public service 40 40 9 9 3 0 0 79 12 75
2017 11 to 20 years in the federal public service 53 37 9 1 0 0 0 90 1 98
2017 More than 20 years in the federal public service 68 24 4 4 0 0 0 92 4 50
2014 Less than 3 years in the federal public service 55 45 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 44 42 10 1 4 0 0 86 5 84
2014 11 to 20 years in the federal public service 47 45 4 4 1 0 0 92 5 80
2014 More than 20 years in the federal public service 65 24 9 1 0 0 0 90 1 69

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 32 4 3 0 0 0 93 3 84
2020 3 to 10 years in the federal public service 54 38 3 5 0 0 0 92 5 63
2020 11 to 20 years in the federal public service 37 50 10 3 0 0 0 87 3 113
2020 More than 20 years in the federal public service 47 39 10 4 0 0 0 86 4 49
2019 Less than 3 years in the federal public service 60 30 5 0 3 0 2 91 4 60
2019 3 to 10 years in the federal public service 56 31 5 6 3 0 0 87 8 39
2019 11 to 20 years in the federal public service 51 38 5 3 3 0 0 89 6 110
2019 More than 20 years in the federal public service 46 51 3 0 0 0 0 97 0 39
2018 Less than 3 years in the federal public service 64 30 0 2 2 2 0 96 4 49
2018 3 to 10 years in the federal public service 42 29 16 11 2 0 0 71 13 45
2018 11 to 20 years in the federal public service 39 44 12 4 1 0 0 83 5 84
2018 More than 20 years in the federal public service 43 46 5 4 2 0 0 89 7 43
2017 Less than 3 years in the federal public service 53 36 2 7 0 2 0 91 7 43
2017 3 to 10 years in the federal public service 39 37 10 13 0 0 0 76 13 75
2017 11 to 20 years in the federal public service 39 40 12 7 1 0 0 79 8 97
2017 More than 20 years in the federal public service 37 57 6 0 0 0 0 94 0 49
2014 Less than 3 years in the federal public service 39 47 7 0 7 0 0 86 7 13
2014 3 to 10 years in the federal public service 45 39 10 2 4 0 0 84 6 84
2014 11 to 20 years in the federal public service 42 39 11 6 1 0 0 82 7 80
2014 More than 20 years in the federal public service 52 29 6 7 4 1 0 82 12 69

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 10 36 34 15 0 0 50 15 84
2020 3 to 10 years in the federal public service 8 24 38 17 13 0 0 30 32 63
2020 11 to 20 years in the federal public service 15 22 43 12 9 0 0 20 37 113
2020 More than 20 years in the federal public service 20 21 28 20 10 0 0 31 41 49
2019 Less than 3 years in the federal public service 2 25 30 23 17 2 2 41 28 60
2019 3 to 10 years in the federal public service 8 16 49 23 5 0 0 28 23 39
2019 11 to 20 years in the federal public service 11 19 38 20 12 0 0 32 30 110
2019 More than 20 years in the federal public service 8 16 49 23 5 0 0 27 24 39
2018 Less than 3 years in the federal public service 8 18 36 26 8 0 4 35 27 50
2018 3 to 10 years in the federal public service 15 17 41 13 14 0 0 27 32 45
2018 11 to 20 years in the federal public service 10 26 32 18 12 1 0 31 37 84
2018 More than 20 years in the federal public service 7 23 39 22 9 0 0 32 29 44
2017 Less than 3 years in the federal public service 2 18 23 22 26 4 5 52 22 44
2017 3 to 10 years in the federal public service 13 22 38 15 7 1 3 24 37 75
2017 11 to 20 years in the federal public service 16 19 44 13 7 0 0 21 35 97
2017 More than 20 years in the federal public service 6 22 45 26 0 0 0 26 29 50
2014 Less than 3 years in the federal public service 0 0 54 46 0 0 0 46 0 13
2014 3 to 10 years in the federal public service 18 15 39 17 8 0 2 25 34 84
2014 11 to 20 years in the federal public service 10 31 34 10 14 0 1 24 42 79
2014 More than 20 years in the federal public service 7 23 50 13 4 1 1 18 31 69

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 0 5 28 64 0 2 94 1 83
2020 3 to 10 years in the federal public service 0 11 9 42 37 0 0 79 11 63
2020 11 to 20 years in the federal public service 0 10 22 45 22 0 1 68 10 112
2020 More than 20 years in the federal public service 2 4 33 29 31 2 0 61 6 49
2019 Less than 3 years in the federal public service 0 3 11 33 47 2 3 84 4 60
2019 3 to 10 years in the federal public service 3 8 21 31 38 0 0 69 10 39
2019 11 to 20 years in the federal public service 1 9 16 40 31 1 1 73 10 109
2019 More than 20 years in the federal public service 3 5 20 32 37 3 0 71 8 39
2018 Less than 3 years in the federal public service 6 6 8 30 40 2 8 78 13 51
2018 3 to 10 years in the federal public service 5 13 25 24 33 0 0 57 18 44
2018 11 to 20 years in the federal public service 1 11 26 30 32 0 0 62 12 83
2018 More than 20 years in the federal public service 0 7 30 40 23 0 0 63 7 43
2017 Less than 3 years in the federal public service 2 7 8 22 46 4 10 80 10 44
2017 3 to 10 years in the federal public service 7 12 27 29 20 3 1 51 20 75
2017 11 to 20 years in the federal public service 5 12 38 27 17 0 1 44 18 98
2017 More than 20 years in the federal public service 2 9 32 27 28 2 0 56 11 50
2014 Less than 3 years in the federal public service 0 0 15 45 31 0 8 83 0 13
2014 3 to 10 years in the federal public service 9 11 28 29 16 4 4 49 21 82
2014 11 to 20 years in the federal public service 7 20 28 24 17 2 1 42 28 79
2014 More than 20 years in the federal public service 6 9 33 38 10 1 3 50 15 69

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 13 33 27 21 1 0 49 18 83
2020 3 to 10 years in the federal public service 9 22 30 25 10 0 3 36 33 63
2020 11 to 20 years in the federal public service 13 17 37 24 8 0 0 33 31 111
2020 More than 20 years in the federal public service 18 28 22 19 13 0 0 32 46 49
2019 Less than 3 years in the federal public service 10 16 30 24 20 0 0 44 26 60
2019 3 to 10 years in the federal public service 10 28 34 12 15 0 0 27 39 39
2019 11 to 20 years in the federal public service 15 20 29 19 17 0 0 36 35 109
2019 More than 20 years in the federal public service 16 21 33 23 8 0 0 30 37 39
2018 Less than 3 years in the federal public service 5 19 42 16 14 0 4 31 25 51
2018 3 to 10 years in the federal public service 13 14 47 14 12 0 0 26 27 43
2018 11 to 20 years in the federal public service 12 15 38 20 11 1 1 32 28 83
2018 More than 20 years in the federal public service 13 34 28 20 5 0 0 25 47 44
2017 Less than 3 years in the federal public service 11 25 22 9 23 4 5 36 39 44
2017 3 to 10 years in the federal public service 19 34 22 14 10 1 0 24 54 75
2017 11 to 20 years in the federal public service 20 23 28 19 10 0 0 29 43 98
2017 More than 20 years in the federal public service 11 22 33 26 8 0 0 34 33 49
2014 Less than 3 years in the federal public service 8 30 8 24 16 8 8 46 45 13
2014 3 to 10 years in the federal public service 22 23 24 18 7 1 6 26 48 84
2014 11 to 20 years in the federal public service 25 21 31 11 11 0 1 22 47 79
2014 More than 20 years in the federal public service 19 16 38 22 3 1 1 25 36 69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 10 24 33 28 0 1 62 13 84
2020 3 to 10 years in the federal public service 10 22 29 25 15 0 0 40 32 63
2020 11 to 20 years in the federal public service 21 20 33 17 9 0 0 26 41 113
2020 More than 20 years in the federal public service 16 35 27 11 11 0 0 21 52 48
2019 Less than 3 years in the federal public service 5 14 23 32 24 2 2 57 19 60
2019 3 to 10 years in the federal public service 10 8 39 31 12 0 0 44 18 39
2019 11 to 20 years in the federal public service 7 20 39 22 12 0 0 34 28 110
2019 More than 20 years in the federal public service 8 15 46 24 8 0 0 32 23 39
2018 Less than 3 years in the federal public service 0 6 35 32 23 0 4 57 6 51
2018 3 to 10 years in the federal public service 12 9 37 33 10 0 0 43 21 43
2018 11 to 20 years in the federal public service 3 16 47 21 11 1 0 32 20 82
2018 More than 20 years in the federal public service 7 18 49 26 0 0 0 26 24 44
2017 Less than 3 years in the federal public service 0 2 19 32 42 2 2 78 2 44
2017 3 to 10 years in the federal public service 13 18 41 23 5 0 0 28 31 75
2017 11 to 20 years in the federal public service 11 23 39 17 9 0 0 27 34 98
2017 More than 20 years in the federal public service 6 20 54 20 0 0 0 20 26 50
2014 Less than 3 years in the federal public service 0 7 23 39 31 0 0 70 7 13
2014 3 to 10 years in the federal public service 10 18 34 19 15 1 2 36 29 83
2014 11 to 20 years in the federal public service 4 25 49 12 10 0 0 22 29 80
2014 More than 20 years in the federal public service 10 19 46 19 3 1 1 23 30 68

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 4 21 24 47 1 2 73 5 83
2020 3 to 10 years in the federal public service 11 14 33 24 18 0 0 42 25 63
2020 11 to 20 years in the federal public service 15 28 27 22 8 0 0 30 43 113
2020 More than 20 years in the federal public service 22 26 29 12 10 0 0 23 48 49
2019 Less than 3 years in the federal public service 2 7 25 18 40 5 3 64 9 60
2019 3 to 10 years in the federal public service 13 10 35 27 15 0 0 42 23 39
2019 11 to 20 years in the federal public service 15 18 33 25 8 1 0 34 33 110
2019 More than 20 years in the federal public service 8 20 42 27 3 0 0 30 28 39
2018 Less than 3 years in the federal public service 8 2 20 31 30 0 10 67 11 51
2018 3 to 10 years in the federal public service 11 11 36 31 10 0 0 41 22 44
2018 11 to 20 years in the federal public service 11 34 31 13 12 0 0 25 45 84
2018 More than 20 years in the federal public service 9 22 46 16 7 0 0 22 32 44
2017 Less than 3 years in the federal public service 2 4 18 20 38 5 13 70 8 44
2017 3 to 10 years in the federal public service 13 24 35 20 6 1 0 27 38 75
2017 11 to 20 years in the federal public service 15 33 28 16 7 1 0 23 49 97
2017 More than 20 years in the federal public service 16 20 39 18 4 0 2 23 37 50
2014 Less than 3 years in the federal public service 0 8 15 31 31 8 8 73 9 13
2014 3 to 10 years in the federal public service 22 29 35 7 4 0 2 12 52 84
2014 11 to 20 years in the federal public service 24 27 34 10 5 0 0 15 52 80
2014 More than 20 years in the federal public service 22 35 22 16 3 1 1 19 59 69

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 2 11 19 63 3 1 86 3 83
2020 3 to 10 years in the federal public service 3 7 16 39 32 2 2 73 10 61
2020 11 to 20 years in the federal public service 1 3 26 47 23 1 0 70 4 112
2020 More than 20 years in the federal public service 4 6 25 37 25 0 2 64 11 48
2019 Less than 3 years in the federal public service 2 7 10 20 52 8 2 79 9 60
2019 3 to 10 years in the federal public service 0 10 36 18 30 3 3 51 11 39
2019 11 to 20 years in the federal public service 5 8 26 37 22 2 0 61 13 108
2019 More than 20 years in the federal public service 0 3 29 54 11 0 3 67 3 38
2018 Less than 3 years in the federal public service 2 6 12 34 36 2 8 77 9 49
2018 3 to 10 years in the federal public service 7 14 27 29 23 0 0 52 21 44
2018 11 to 20 years in the federal public service 1 11 29 34 22 2 0 58 13 84
2018 More than 20 years in the federal public service 2 9 30 44 14 0 0 58 11 44
2017 Less than 3 years in the federal public service 4 2 4 29 43 10 8 87 8 44
2017 3 to 10 years in the federal public service 5 15 15 39 20 4 2 63 21 75
2017 11 to 20 years in the federal public service 1 14 30 36 17 1 1 54 15 97
2017 More than 20 years in the federal public service 2 2 26 54 12 0 4 68 4 50
2014 Less than 3 years in the federal public service 0 8 7 30 39 0 16 82 9 13
2014 3 to 10 years in the federal public service 6 12 27 29 14 4 8 49 21 83
2014 11 to 20 years in the federal public service 5 13 30 26 19 1 6 48 20 80
2014 More than 20 years in the federal public service 4 10 31 39 10 1 4 52 15 69

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 10 24 24 38 2 1 64 11 84
2020 3 to 10 years in the federal public service 10 13 20 38 15 3 2 55 23 63
2020 11 to 20 years in the federal public service 6 19 39 27 9 0 0 36 25 111
2020 More than 20 years in the federal public service 16 18 35 12 17 2 0 30 35 49
2019 Less than 3 years in the federal public service 7 8 25 22 31 7 2 57 16 60
2019 3 to 10 years in the federal public service 5 8 42 28 17 0 0 46 13 39
2019 11 to 20 years in the federal public service 10 15 35 25 15 0 0 40 25 108
2019 More than 20 years in the federal public service 8 21 36 33 3 0 0 35 29 39
2018 Less than 3 years in the federal public service 4 9 37 20 24 0 6 47 14 51
2018 3 to 10 years in the federal public service 13 7 55 18 7 0 0 25 20 44
2018 11 to 20 years in the federal public service 7 19 48 17 9 0 0 26 26 84
2018 More than 20 years in the federal public service 2 29 34 25 9 0 0 34 32 44
2017 Less than 3 years in the federal public service 11 15 22 14 27 6 5 45 29 44
2017 3 to 10 years in the federal public service 13 22 41 14 8 1 1 23 36 75
2017 11 to 20 years in the federal public service 16 25 34 14 11 1 0 25 41 98
2017 More than 20 years in the federal public service 6 26 42 22 2 2 0 24 33 50
2014 Less than 3 years in the federal public service 0 38 7 23 16 0 16 46 45 13
2014 3 to 10 years in the federal public service 24 20 27 16 8 1 3 25 46 84
2014 11 to 20 years in the federal public service 12 24 43 10 10 0 1 20 37 80
2014 More than 20 years in the federal public service 12 25 39 17 4 1 1 22 38 69

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 5 26 38 30 0 0 68 6 84
2020 3 to 10 years in the federal public service 2 5 36 35 22 0 0 57 6 63
2020 11 to 20 years in the federal public service 1 6 29 40 24 0 0 64 7 113
2020 More than 20 years in the federal public service 0 4 31 39 27 0 0 65 4 49
2019 Less than 3 years in the federal public service 0 3 22 32 42 2 0 75 3 60
2019 3 to 10 years in the federal public service 0 12 24 39 25 0 0 64 12 39
2019 11 to 20 years in the federal public service 4 4 32 36 24 0 0 60 7 109
2019 More than 20 years in the federal public service 3 5 32 40 19 0 0 59 8 38

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 34 5 2 0 5 1 92 3 84
2020 3 to 10 years in the federal public service 41 33 6 16 2 2 0 76 18 63
2020 11 to 20 years in the federal public service 34 43 14 8 0 1 0 77 8 113
2020 More than 20 years in the federal public service 37 41 8 8 6 0 0 78 14 49
2019 Less than 3 years in the federal public service 43 41 3 5 3 5 0 88 9 60
2019 3 to 10 years in the federal public service 43 28 16 8 5 0 0 71 13 39
2019 11 to 20 years in the federal public service 39 40 13 6 2 0 0 79 8 110
2019 More than 20 years in the federal public service 38 51 8 3 0 0 0 89 3 39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 19 2 3 0 0 0 95 3 84
2020 3 to 10 years in the federal public service 78 13 5 3 2 0 0 91 5 63
2020 11 to 20 years in the federal public service 62 26 5 6 0 0 0 89 6 113
2020 More than 20 years in the federal public service 66 17 6 8 0 2 0 85 8 48
2019 Less than 3 years in the federal public service 61 30 3 2 3 0 0 92 5 60
2019 3 to 10 years in the federal public service 65 27 5 3 0 0 0 92 3 38
2019 11 to 20 years in the federal public service 60 27 7 4 1 1 0 88 5 109
2019 More than 20 years in the federal public service 61 31 0 5 3 0 0 92 8 39
2018 Less than 3 years in the federal public service 72 18 4 6 0 0 0 90 6 50
2018 3 to 10 years in the federal public service 63 20 8 7 2 0 0 83 9 45
2018 11 to 20 years in the federal public service 49 36 7 7 1 0 0 84 9 84
2018 More than 20 years in the federal public service 60 19 9 7 5 0 0 79 11 43
2017 Less than 3 years in the federal public service 61 30 3 2 0 2 2 95 2 43
2017 3 to 10 years in the federal public service 51 27 10 9 3 0 0 78 12 75
2017 11 to 20 years in the federal public service 55 28 6 7 3 0 0 83 11 98
2017 More than 20 years in the federal public service 66 22 2 7 4 0 0 88 10 50
2014 Less than 3 years in the federal public service 85 0 7 8 0 0 0 85 8 13
2014 3 to 10 years in the federal public service 57 18 2 12 8 2 0 77 21 84
2014 11 to 20 years in the federal public service 55 25 9 7 2 1 1 81 10 80
2014 More than 20 years in the federal public service 68 17 4 3 7 0 0 85 10 69

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 7 1 0 0 0 0 99 0 84
2020 3 to 10 years in the federal public service 87 7 3 2 2 0 0 94 3 63
2020 11 to 20 years in the federal public service 70 24 1 4 1 0 0 95 4 112
2020 More than 20 years in the federal public service 73 14 11 2 0 0 0 88 2 49
2019 Less than 3 years in the federal public service 80 12 2 7 0 0 0 92 7 60
2019 3 to 10 years in the federal public service 76 21 3 0 0 0 0 97 0 38
2019 11 to 20 years in the federal public service 66 27 2 5 0 0 0 93 5 109
2019 More than 20 years in the federal public service 72 20 3 5 0 0 0 92 5 39
2018 Less than 3 years in the federal public service 84 14 2 0 0 0 0 98 0 51
2018 3 to 10 years in the federal public service 60 33 2 2 2 0 0 93 5 45
2018 11 to 20 years in the federal public service 67 26 5 0 1 0 0 94 1 84
2018 More than 20 years in the federal public service 69 22 5 5 0 0 0 91 5 44
2017 Less than 3 years in the federal public service 82 14 2 2 0 0 0 96 2 44
2017 3 to 10 years in the federal public service 52 33 6 8 0 0 0 86 8 75
2017 11 to 20 years in the federal public service 63 30 2 2 3 0 0 93 5 97
2017 More than 20 years in the federal public service 67 27 0 6 0 0 0 94 6 49
2014 Less than 3 years in the federal public service 85 15 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 55 36 5 4 1 0 0 91 5 84
2014 11 to 20 years in the federal public service 58 36 1 1 2 0 1 95 4 80
2014 More than 20 years in the federal public service 68 20 7 0 4 0 0 88 4 69

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 12 3 0 0 0 0 97 0 83
2020 3 to 10 years in the federal public service 70 22 5 2 2 0 0 92 3 63
2020 11 to 20 years in the federal public service 59 30 7 3 1 0 0 89 4 113
2020 More than 20 years in the federal public service 71 19 4 6 0 0 0 90 6 48
2019 Less than 3 years in the federal public service 68 17 8 7 0 0 0 85 7 60
2019 3 to 10 years in the federal public service 63 32 5 0 0 0 0 95 0 38
2019 11 to 20 years in the federal public service 65 28 6 1 0 0 0 93 1 110
2019 More than 20 years in the federal public service 67 25 3 5 0 0 0 92 5 39
2018 Less than 3 years in the federal public service 67 29 4 0 0 0 0 96 0 49
2018 3 to 10 years in the federal public service 51 45 0 0 5 0 0 95 5 45
2018 11 to 20 years in the federal public service 60 34 4 1 1 0 0 94 2 84
2018 More than 20 years in the federal public service 66 23 4 4 2 0 0 89 7 44

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 19 0 1 0 3 0 99 1 84
2020 3 to 10 years in the federal public service 71 19 2 8 0 0 0 90 8 62
2020 11 to 20 years in the federal public service 45 43 5 4 1 2 0 89 5 113
2020 More than 20 years in the federal public service 57 25 12 4 2 0 0 81 6 48
2019 Less than 3 years in the federal public service 67 24 5 3 2 0 0 90 5 60
2019 3 to 10 years in the federal public service 71 16 13 0 0 0 0 87 0 39
2019 11 to 20 years in the federal public service 57 34 5 4 0 0 0 91 4 110
2019 More than 20 years in the federal public service 66 26 5 0 3 0 0 92 3 39
2018 Less than 3 years in the federal public service 87 9 2 2 0 0 0 96 2 51
2018 3 to 10 years in the federal public service 65 18 11 4 2 0 0 82 7 46
2018 11 to 20 years in the federal public service 54 35 10 1 0 0 0 89 1 84
2018 More than 20 years in the federal public service 65 23 7 2 2 0 0 89 4 43
2017 Less than 3 years in the federal public service 64 29 2 2 0 3 0 96 2 44
2017 3 to 10 years in the federal public service 41 44 10 5 0 0 0 85 5 75
2017 11 to 20 years in the federal public service 42 48 7 2 1 0 0 90 3 98
2017 More than 20 years in the federal public service 56 27 8 9 0 0 0 83 9 49
2014 Less than 3 years in the federal public service 62 30 8 0 0 0 0 92 0 13
2014 3 to 10 years in the federal public service 45 46 4 4 1 1 0 92 5 84
2014 11 to 20 years in the federal public service 46 34 9 6 1 4 0 83 8 80
2014 More than 20 years in the federal public service 51 33 9 3 4 0 0 84 7 69

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 24 0 1 0 6 0 99 1 84
2020 3 to 10 years in the federal public service 70 19 8 0 0 3 0 92 0 63
2020 11 to 20 years in the federal public service 46 30 16 4 0 3 0 79 5 113
2020 More than 20 years in the federal public service 60 22 10 8 0 0 0 82 8 49
2019 Less than 3 years in the federal public service 61 25 5 3 2 3 0 89 5 60
2019 3 to 10 years in the federal public service 74 13 8 0 0 5 0 92 0 39
2019 11 to 20 years in the federal public service 67 22 5 6 0 1 0 89 6 109
2019 More than 20 years in the federal public service 65 29 3 3 0 0 0 94 3 38
2018 Less than 3 years in the federal public service 77 19 0 0 0 2 2 100 0 51
2018 3 to 10 years in the federal public service 60 19 13 2 2 2 0 82 5 46
2018 11 to 20 years in the federal public service 51 33 12 1 0 2 0 86 1 84
2018 More than 20 years in the federal public service 69 20 7 2 0 2 0 91 2 44
2017 Less than 3 years in the federal public service 63 28 5 0 0 5 0 95 0 44
2017 3 to 10 years in the federal public service 54 31 10 1 0 4 0 89 1 74
2017 11 to 20 years in the federal public service 45 40 9 2 3 1 0 86 5 98
2017 More than 20 years in the federal public service 60 29 7 3 2 0 0 89 5 49
2014 Less than 3 years in the federal public service 62 23 0 7 0 8 0 92 8 13
2014 3 to 10 years in the federal public service 52 30 11 1 1 5 0 86 3 84
2014 11 to 20 years in the federal public service 52 32 10 1 1 4 0 87 3 80
2014 More than 20 years in the federal public service 51 32 10 3 1 3 0 85 4 69

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 7 1 0 0 0 0 99 0 84
2020 3 to 10 years in the federal public service 84 10 5 2 0 0 0 94 2 63
2020 11 to 20 years in the federal public service 65 29 5 0 1 0 0 95 1 113
2020 More than 20 years in the federal public service 63 29 8 0 0 0 0 92 0 49
2019 Less than 3 years in the federal public service 82 13 2 2 2 0 0 95 3 60
2019 3 to 10 years in the federal public service 79 18 3 0 0 0 0 97 0 39
2019 11 to 20 years in the federal public service 68 27 4 1 0 0 0 95 1 109
2019 More than 20 years in the federal public service 71 24 3 3 0 0 0 95 3 39
2018 Less than 3 years in the federal public service 85 13 0 2 0 0 0 98 2 51
2018 3 to 10 years in the federal public service 67 26 2 2 2 0 0 93 5 46
2018 11 to 20 years in the federal public service 66 30 3 1 0 0 0 96 1 84
2018 More than 20 years in the federal public service 72 12 11 4 0 0 0 84 4 43
2017 Less than 3 years in the federal public service 78 19 0 2 0 0 0 98 2 44
2017 3 to 10 years in the federal public service 62 32 4 1 0 0 0 94 1 75
2017 11 to 20 years in the federal public service 55 40 3 2 0 0 0 95 2 98
2017 More than 20 years in the federal public service 74 24 2 0 0 0 0 98 0 49
2014 Less than 3 years in the federal public service 77 23 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 62 30 4 2 2 0 0 92 5 84
2014 11 to 20 years in the federal public service 57 32 9 2 0 0 0 89 2 80
2014 More than 20 years in the federal public service 60 27 9 3 1 0 0 87 4 68

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 14 6 0 0 7 12 93 0 84
2020 3 to 10 years in the federal public service 75 16 3 0 2 2 3 95 2 63
2020 11 to 20 years in the federal public service 47 29 10 6 1 4 3 82 8 113
2020 More than 20 years in the federal public service 69 10 8 2 0 6 5 88 2 49

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 23 6 4 1 11 1 88 5 84
2020 3 to 10 years in the federal public service 59 20 14 0 0 6 0 85 0 63
2020 11 to 20 years in the federal public service 32 37 15 9 2 5 1 73 11 113
2020 More than 20 years in the federal public service 46 23 23 4 2 2 0 71 6 48

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 17 5 4 0 9 1 91 4 84
2020 3 to 10 years in the federal public service 68 21 5 2 0 3 2 94 2 63
2020 11 to 20 years in the federal public service 49 30 8 4 3 3 4 85 7 113
2020 More than 20 years in the federal public service 61 27 6 2 2 0 2 90 4 49

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 14 6 0 0 6 12 93 0 84
2020 3 to 10 years in the federal public service 59 22 8 2 2 3 5 88 3 63
2020 11 to 20 years in the federal public service 39 32 13 6 1 5 3 78 8 113
2020 More than 20 years in the federal public service 50 19 17 8 0 4 2 74 9 49
2019 Less than 3 years in the federal public service 48 20 10 3 2 10 7 82 6 60
2019 3 to 10 years in the federal public service 58 26 11 0 0 3 3 88 0 39
2019 11 to 20 years in the federal public service 47 24 18 3 3 3 2 75 6 109
2019 More than 20 years in the federal public service 55 26 11 0 5 0 3 83 6 39
2018 Less than 3 years in the federal public service 42 33 10 2 0 2 11 86 2 51
2018 3 to 10 years in the federal public service 38 33 13 4 5 7 0 76 10 45
2018 11 to 20 years in the federal public service 41 38 13 6 0 1 0 80 6 84
2018 More than 20 years in the federal public service 50 29 7 7 7 0 0 80 13 44
2017 Less than 3 years in the federal public service 50 21 4 2 2 14 7 89 5 43
2017 3 to 10 years in the federal public service 38 24 12 9 4 9 3 71 15 74
2017 11 to 20 years in the federal public service 41 33 7 8 4 0 5 79 13 98
2017 More than 20 years in the federal public service 62 17 8 2 6 2 2 83 8 49
2014 Less than 3 years in the federal public service 46 31 0 0 0 23 0 100 0 13
2014 3 to 10 years in the federal public service 32 38 9 7 6 6 1 76 14 84
2014 11 to 20 years in the federal public service 36 33 10 10 1 5 5 77 12 80
2014 More than 20 years in the federal public service 58 23 10 3 4 1 0 82 7 69

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 25 8 4 5 5 3 82 9 84
2020 3 to 10 years in the federal public service 56 32 9 2 0 0 2 89 2 63
2020 11 to 20 years in the federal public service 42 40 11 5 1 1 0 83 5 113
2020 More than 20 years in the federal public service 59 27 6 8 0 0 0 86 8 49
2019 Less than 3 years in the federal public service 56 15 13 10 0 5 0 75 11 60
2019 3 to 10 years in the federal public service 61 16 11 10 0 3 0 79 11 39
2019 11 to 20 years in the federal public service 59 31 7 2 1 0 0 91 3 110
2019 More than 20 years in the federal public service 60 26 5 5 3 0 0 87 8 39
2018 Less than 3 years in the federal public service 63 24 8 4 0 0 0 87 4 49
2018 3 to 10 years in the federal public service 47 35 14 0 2 2 0 83 2 45
2018 11 to 20 years in the federal public service 52 34 7 4 1 2 0 88 5 84
2018 More than 20 years in the federal public service 61 23 12 4 0 0 0 84 4 43
2017 Less than 3 years in the federal public service 31 53 5 2 3 4 3 90 5 44
2017 3 to 10 years in the federal public service 40 33 11 4 2 10 0 81 7 75
2017 11 to 20 years in the federal public service 51 37 6 5 0 1 0 89 5 98
2017 More than 20 years in the federal public service 73 21 2 4 0 0 0 94 4 49
2014 Less than 3 years in the federal public service 62 22 8 8 0 0 0 84 8 13
2014 3 to 10 years in the federal public service 50 41 4 4 1 1 0 92 5 84
2014 11 to 20 years in the federal public service 55 28 7 3 1 4 2 88 4 79
2014 More than 20 years in the federal public service 74 13 7 1 3 1 0 88 4 68

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 28 6 1 0 0 0 93 1 83
2020 3 to 10 years in the federal public service 67 18 11 2 2 2 0 86 3 63
2020 11 to 20 years in the federal public service 50 38 8 3 0 1 0 89 3 113
2020 More than 20 years in the federal public service 53 31 10 2 4 0 0 84 6 49
2019 Less than 3 years in the federal public service 58 28 8 2 2 2 0 88 3 60
2019 3 to 10 years in the federal public service 48 29 21 3 0 0 0 76 3 39
2019 11 to 20 years in the federal public service 54 32 10 2 1 1 0 87 3 108
2019 More than 20 years in the federal public service 55 32 8 5 0 0 0 87 5 39
2018 Less than 3 years in the federal public service 64 30 2 4 0 0 0 94 4 49
2018 3 to 10 years in the federal public service 55 24 12 7 2 0 0 79 9 45
2018 11 to 20 years in the federal public service 48 36 11 5 0 0 0 84 5 84
2018 More than 20 years in the federal public service 69 18 9 4 0 0 0 87 4 44

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 20 5 1 2 21 4 89 5 84
2020 3 to 10 years in the federal public service 58 23 8 5 0 3 3 87 5 62
2020 11 to 20 years in the federal public service 30 24 19 12 4 11 1 61 18 113
2020 More than 20 years in the federal public service 44 18 14 10 4 8 2 69 16 49
2019 Less than 3 years in the federal public service 44 17 9 5 5 14 7 77 13 59
2019 3 to 10 years in the federal public service 49 10 21 3 3 10 5 70 6 39
2019 11 to 20 years in the federal public service 33 22 17 10 4 12 1 65 16 110
2019 More than 20 years in the federal public service 31 28 22 6 5 6 2 64 12 38
2018 Less than 3 years in the federal public service 50 27 12 2 2 7 0 83 4 49
2018 3 to 10 years in the federal public service 34 24 18 2 11 9 2 65 15 45
2018 11 to 20 years in the federal public service 25 30 15 16 7 5 1 59 25 84
2018 More than 20 years in the federal public service 44 16 21 2 7 10 0 67 10 43
2017 Less than 3 years in the federal public service 35 35 9 2 2 14 3 84 5 43
2017 3 to 10 years in the federal public service 23 21 7 16 19 14 0 51 41 75
2017 11 to 20 years in the federal public service 22 23 23 12 12 8 0 48 27 98
2017 More than 20 years in the federal public service 31 21 25 9 5 6 4 58 15 48
2014 Less than 3 years in the federal public service 24 38 8 0 0 31 0 89 0 13
2014 3 to 10 years in the federal public service 22 28 19 15 10 6 1 54 26 84
2014 11 to 20 years in the federal public service 25 23 12 12 16 7 4 54 32 80
2014 More than 20 years in the federal public service 31 19 14 13 12 9 3 56 28 69

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 42 0 4 0 0 0 96 4 84
2020 3 to 10 years in the federal public service 54 41 2 0 3 0 0 95 3 62
2020 11 to 20 years in the federal public service 57 37 2 4 0 0 0 95 4 113
2020 More than 20 years in the federal public service 57 37 2 4 0 0 0 94 4 49

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 36 8 5 0 0 0 87 5 84
2020 3 to 10 years in the federal public service 43 40 6 8 2 0 2 84 10 63
2020 11 to 20 years in the federal public service 48 37 8 6 1 0 0 85 7 112
2020 More than 20 years in the federal public service 49 37 2 8 2 0 2 88 10 49
2019 Less than 3 years in the federal public service 71 19 2 5 4 0 0 90 8 59
2019 3 to 10 years in the federal public service 63 31 3 3 0 0 0 95 3 39
2019 11 to 20 years in the federal public service 55 31 4 7 3 0 0 86 10 108
2019 More than 20 years in the federal public service 60 27 5 8 0 0 0 87 8 39
2017 Less than 3 years in the federal public service 63 25 6 5 0 0 0 89 5 44
2017 3 to 10 years in the federal public service 49 26 11 10 4 0 0 75 14 75
2017 11 to 20 years in the federal public service 52 36 5 4 3 0 0 87 7 98
2017 More than 20 years in the federal public service 62 22 0 12 4 0 0 84 16 50
2014 Less than 3 years in the federal public service 69 31 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 57 29 4 3 7 0 0 86 11 84
2014 11 to 20 years in the federal public service 68 28 4 0 1 0 0 95 1 79
2014 More than 20 years in the federal public service 73 23 1 3 0 0 0 96 3 69

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 11 2 0 0 0 87 2 83
2020 3 to 10 years in the federal public service 56 30 8 6 0 0 0 86 6 63
2020 11 to 20 years in the federal public service 54 34 6 5 0 1 0 88 5 112
2020 More than 20 years in the federal public service 60 26 6 9 0 0 0 85 9 47
2019 Less than 3 years in the federal public service 63 27 5 5 0 0 0 90 5 59
2019 3 to 10 years in the federal public service 63 31 3 3 0 0 0 94 3 39
2019 11 to 20 years in the federal public service 64 24 7 4 1 1 0 88 5 108
2019 More than 20 years in the federal public service 77 20 0 3 0 0 0 97 3 39
2017 Less than 3 years in the federal public service 74 20 2 2 2 0 0 93 4 44
2017 3 to 10 years in the federal public service 57 34 4 5 0 0 0 91 5 74
2017 11 to 20 years in the federal public service 66 29 2 1 2 0 0 95 3 98
2017 More than 20 years in the federal public service 86 12 2 0 0 0 0 98 0 50
2014 Less than 3 years in the federal public service 62 38 0 0 0 0 0 100 0 13
2014 3 to 10 years in the federal public service 56 32 7 5 0 0 0 88 5 84
2014 11 to 20 years in the federal public service 48 42 6 1 3 0 0 90 4 80
2014 More than 20 years in the federal public service 67 27 4 2 0 0 0 94 2 69

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 94 5 0 0 0 1 0 100 0 84
2020 3 to 10 years in the federal public service 86 11 2 0 0 0 2 98 0 63
2020 11 to 20 years in the federal public service 91 7 2 0 0 0 0 98 0 112
2020 More than 20 years in the federal public service 82 6 2 6 0 0 4 92 6 49
2017 Less than 3 years in the federal public service 92 8 0 0 0 0 0 100 0 44
2017 3 to 10 years in the federal public service 89 7 0 0 0 1 3 100 0 75
2017 11 to 20 years in the federal public service 84 12 2 1 0 1 0 97 1 98
2017 More than 20 years in the federal public service 85 8 0 4 0 0 2 96 4 50
2014 Less than 3 years in the federal public service 69 15 0 0 0 0 16 100 0 13
2014 3 to 10 years in the federal public service 77 14 2 0 0 1 5 97 0 84
2014 11 to 20 years in the federal public service 79 14 1 1 0 2 2 97 1 79
2014 More than 20 years in the federal public service 83 12 3 0 1 1 0 96 1 69

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 29 20 7 4 9 7 63 13 84
2020 3 to 10 years in the federal public service 26 26 21 8 2 8 9 63 12 62
2020 11 to 20 years in the federal public service 20 30 24 8 7 6 5 56 17 113
2020 More than 20 years in the federal public service 27 29 16 10 4 10 4 65 16 49
2019 Less than 3 years in the federal public service 27 18 27 8 0 17 3 56 10 60
2019 3 to 10 years in the federal public service 33 18 28 11 3 5 3 55 14 39
2019 11 to 20 years in the federal public service 31 32 18 10 2 7 0 68 13 110
2019 More than 20 years in the federal public service 29 41 17 0 5 3 5 76 5 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 63
2020 11 to 20 years in the federal public service 9 91 113
2019 3 to 10 years in the federal public service 0 100 39
2019 11 to 20 years in the federal public service 8 92 110
2018 11 to 20 years in the federal public service 8 92 84

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 5 9 0 2 48 11 74 5 84
2020 3 to 10 years in the federal public service 33 13 14 0 0 32 8 77 0 63
2020 11 to 20 years in the federal public service 24 22 13 4 1 31 6 72 8 112
2020 More than 20 years in the federal public service 31 15 16 2 0 33 4 72 3 49
2019 Less than 3 years in the federal public service 26 10 13 3 2 32 13 67 9 60
2019 3 to 10 years in the federal public service 30 8 19 0 0 28 15 67 0 39
2019 11 to 20 years in the federal public service 35 12 17 3 3 24 6 67 8 110
2019 More than 20 years in the federal public service 35 20 16 10 0 19 0 68 13 39
2018 Less than 3 years in the federal public service 34 20 12 0 0 21 14 82 0 51
2018 3 to 10 years in the federal public service 26 11 22 7 0 32 2 56 10 46
2018 11 to 20 years in the federal public service 31 13 21 2 2 25 5 63 7 84
2018 More than 20 years in the federal public service 50 7 18 7 2 14 2 68 11 44
2017 Less than 3 years in the federal public service 31 9 9 0 0 31 20 82 0 43
2017 3 to 10 years in the federal public service 30 15 12 4 4 30 5 69 12 75
2017 11 to 20 years in the federal public service 23 24 20 3 1 26 3 67 6 97
2017 More than 20 years in the federal public service 39 20 15 2 4 15 4 74 8 50
2014 Less than 3 years in the federal public service 16 7 8 0 0 54 16 75 0 13
2014 3 to 10 years in the federal public service 20 10 15 7 2 33 12 55 17 84
2014 11 to 20 years in the federal public service 23 16 21 1 2 34 3 61 6 80
2014 More than 20 years in the federal public service 34 22 7 3 7 25 1 76 14 69

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 16 6 0 2 12 2 90 3 84
2020 3 to 10 years in the federal public service 62 20 11 0 0 7 0 88 0 63
2020 11 to 20 years in the federal public service 46 27 14 1 1 11 0 82 2 113
2020 More than 20 years in the federal public service 47 27 18 0 0 8 0 80 0 49
2019 Less than 3 years in the federal public service 68 7 8 2 2 13 0 87 4 60
2019 3 to 10 years in the federal public service 65 19 5 3 0 8 0 91 3 38
2019 11 to 20 years in the federal public service 62 15 11 4 2 7 0 82 6 110
2019 More than 20 years in the federal public service 64 20 11 3 0 3 0 86 3 39
2018 Less than 3 years in the federal public service 63 22 6 2 0 4 4 91 2 50
2018 3 to 10 years in the federal public service 43 20 11 6 2 18 0 76 11 46
2018 11 to 20 years in the federal public service 50 26 16 1 2 4 1 79 4 82
2018 More than 20 years in the federal public service 59 23 9 2 0 7 0 88 2 44
2017 Less than 3 years in the federal public service 59 20 2 2 0 14 2 95 2 44
2017 3 to 10 years in the federal public service 47 25 8 5 1 14 0 83 8 75
2017 11 to 20 years in the federal public service 38 31 13 5 1 11 0 78 7 98
2017 More than 20 years in the federal public service 59 28 6 4 0 2 0 89 5 49
2014 Less than 3 years in the federal public service 47 30 0 7 0 16 0 92 8 13
2014 3 to 10 years in the federal public service 40 29 12 8 2 8 0 75 12 84
2014 11 to 20 years in the federal public service 36 30 20 4 0 11 0 74 4 80
2014 More than 20 years in the federal public service 52 23 10 4 6 4 0 79 11 69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 84
2020 3 to 10 years in the federal public service 0 100 63
2020 11 to 20 years in the federal public service 4 96 113
2020 More than 20 years in the federal public service 0 100 49
2019 3 to 10 years in the federal public service 0 100 39
2018 More than 20 years in the federal public service 0 100 44

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 5 9 0 0 48 11 77 0 83
2020 3 to 10 years in the federal public service 35 10 11 0 0 38 7 80 0 63
2020 11 to 20 years in the federal public service 21 21 14 2 1 37 5 72 4 112
2020 More than 20 years in the federal public service 31 11 15 2 2 35 4 69 7 48
2019 Less than 3 years in the federal public service 35 8 8 0 2 32 15 81 3 60
2019 3 to 10 years in the federal public service 25 8 21 0 0 28 18 61 0 39
2019 11 to 20 years in the federal public service 37 5 15 0 0 31 12 74 0 109
2019 More than 20 years in the federal public service 40 20 16 0 0 23 0 79 0 39
2018 Less than 3 years in the federal public service 36 10 12 2 0 32 8 77 3 51
2018 3 to 10 years in the federal public service 34 11 15 0 2 35 2 72 4 46
2018 11 to 20 years in the federal public service 30 12 20 1 0 32 5 66 2 83
2018 More than 20 years in the federal public service 39 13 22 0 2 23 0 68 3 44
2017 Less than 3 years in the federal public service 29 8 8 0 0 39 16 82 0 44
2017 3 to 10 years in the federal public service 25 11 12 7 0 42 4 65 13 75
2017 11 to 20 years in the federal public service 23 16 21 1 1 34 4 62 3 98
2017 More than 20 years in the federal public service 33 14 17 2 2 29 2 69 6 50
2014 Less than 3 years in the federal public service 8 23 0 0 0 62 8 100 0 13
2014 3 to 10 years in the federal public service 27 10 16 1 1 38 7 67 4 84
2014 11 to 20 years in the federal public service 24 10 22 0 1 40 3 59 2 80
2014 More than 20 years in the federal public service 40 14 7 1 3 30 4 82 7 68

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 17 5 0 0 12 4 95 0 84
2020 3 to 10 years in the federal public service 63 19 9 0 0 8 0 90 0 63
2020 11 to 20 years in the federal public service 43 29 15 3 0 10 0 80 3 113
2020 More than 20 years in the federal public service 49 25 16 2 0 8 0 80 2 49
2019 Less than 3 years in the federal public service 72 10 2 2 2 12 2 94 4 60
2019 3 to 10 years in the federal public service 71 13 10 0 0 5 0 89 0 39
2019 11 to 20 years in the federal public service 62 16 14 1 0 7 0 84 1 110
2019 More than 20 years in the federal public service 64 26 8 0 0 3 0 92 0 39
2018 Less than 3 years in the federal public service 60 27 8 0 0 6 0 92 0 51
2018 3 to 10 years in the federal public service 49 24 7 0 5 15 0 87 5 46
2018 11 to 20 years in the federal public service 49 24 18 0 0 7 2 80 0 84
2018 More than 20 years in the federal public service 55 27 13 0 0 5 0 86 0 44
2017 Less than 3 years in the federal public service 59 22 4 0 0 15 0 95 0 43
2017 3 to 10 years in the federal public service 48 28 7 4 0 14 0 88 4 75
2017 11 to 20 years in the federal public service 42 28 12 3 1 13 1 82 5 98
2017 More than 20 years in the federal public service 57 26 4 0 2 10 0 93 2 50
2014 Less than 3 years in the federal public service 47 31 7 0 0 16 0 92 0 13
2014 3 to 10 years in the federal public service 47 29 8 3 1 9 1 85 5 84
2014 11 to 20 years in the federal public service 40 31 16 1 0 12 0 81 1 80
2014 More than 20 years in the federal public service 54 22 13 0 3 7 1 82 3 69

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 84
2020 3 to 10 years in the federal public service 8 92 63
2020 11 to 20 years in the federal public service 8 92 113
2020 More than 20 years in the federal public service 13 87 49

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 3 97 84
2020 3 to 10 years in the federal public service 3 97 63
2020 11 to 20 years in the federal public service 5 95 113
2020 More than 20 years in the federal public service 6 94 49
2019 Less than 3 years in the federal public service 10 90 60
2019 3 to 10 years in the federal public service 5 95 38
2019 11 to 20 years in the federal public service 14 86 109
2019 More than 20 years in the federal public service 5 95 39
2017 3 to 10 years in the federal public service 18 82 75
2017 11 to 20 years in the federal public service 13 87 98
2017 More than 20 years in the federal public service 19 81 49
2014 Less than 3 years in the federal public service 0 100 13
2014 3 to 10 years in the federal public service 15 85 84
2014 11 to 20 years in the federal public service 10 90 80
2014 More than 20 years in the federal public service 13 87 68

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 87 13 15
2017 3 to 10 years in the federal public service 86 14 13
2017 11 to 20 years in the federal public service 85 15 13
2014 3 to 10 years in the federal public service 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 11 to 20 years in the federal public service 78 16 0 0 6 0 0 94 6 13
2017 3 to 10 years in the federal public service 66 34 0 0 0 0 0 100 0 11
2017 11 to 20 years in the federal public service 26 65 0 8 0 0 0 92 8 11
2014 3 to 10 years in the federal public service 71 29 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 18 4 5 1 0 2 90 6 84
2020 3 to 10 years in the federal public service 68 22 3 3 0 0 3 94 3 63
2020 11 to 20 years in the federal public service 55 33 7 3 0 0 2 90 3 113
2020 More than 20 years in the federal public service 64 24 6 2 0 2 2 92 2 49
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 25 8 0 0 2 1 91 0 84
2020 3 to 10 years in the federal public service 51 38 5 5 0 2 0 90 5 61
2020 11 to 20 years in the federal public service 42 36 11 8 2 2 0 79 10 113
2020 More than 20 years in the federal public service 57 21 8 12 0 2 0 79 12 48

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 19 5 0 0 0 4 95 0 83
2020 3 to 10 years in the federal public service 71 24 2 2 0 2 0 97 2 62
2020 11 to 20 years in the federal public service 58 36 5 1 0 0 0 94 1 112
2020 More than 20 years in the federal public service 60 30 6 0 4 0 0 90 4 49

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 14 7 2 0 0 4 90 2 84
2020 3 to 10 years in the federal public service 70 25 3 0 0 2 0 97 0 63
2020 11 to 20 years in the federal public service 55 38 5 2 0 0 0 93 2 113
2020 More than 20 years in the federal public service 64 26 6 2 2 0 0 90 4 49

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 18 7 6 0 0 4 86 6 83
2020 3 to 10 years in the federal public service 62 27 10 0 0 2 0 90 0 62
2020 11 to 20 years in the federal public service 51 34 11 2 0 1 1 87 2 108
2020 More than 20 years in the federal public service 57 28 8 4 0 0 2 87 4 49

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 17 5 0 0 0 4 95 0 84
2020 3 to 10 years in the federal public service 72 24 2 0 0 2 1 98 0 63
2020 11 to 20 years in the federal public service 61 28 8 1 0 1 1 91 1 113
2020 More than 20 years in the federal public service 67 20 11 0 2 0 0 87 2 48

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 8 2 2 0 9 7 95 3 84
2020 3 to 10 years in the federal public service 62 16 5 2 0 13 3 93 2 63
2020 11 to 20 years in the federal public service 56 20 6 3 1 14 0 88 4 111
2020 More than 20 years in the federal public service 64 10 6 4 2 10 4 86 6 49

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 22 3 2 1 1 0 94 4 83
2020 3 to 10 years in the federal public service 68 24 6 0 0 2 0 93 0 63
2020 11 to 20 years in the federal public service 64 28 6 2 0 0 0 93 2 112
2020 More than 20 years in the federal public service 67 21 6 6 0 0 0 88 6 48

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 15 5 5 0 0 1 90 5 84
2020 3 to 10 years in the federal public service 73 21 1 3 0 2 0 95 3 63
2020 11 to 20 years in the federal public service 57 37 5 1 1 0 0 94 2 111
2020 More than 20 years in the federal public service 60 30 10 0 0 0 0 90 0 49

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 7 1 2 0 1 0 96 2 84
2020 3 to 10 years in the federal public service 75 21 3 0 2 0 0 95 2 63
2020 11 to 20 years in the federal public service 65 27 5 1 2 0 0 92 3 112
2020 More than 20 years in the federal public service 73 18 6 0 2 0 0 91 2 47

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 39
2020 More than 20 years in the federal public service 100 0 24

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 26 51 16 5 0 0 2 79 5 39
2020 More than 20 years in the federal public service 47 36 9 8 0 0 0 83 8 24

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 24 4 1 0 5 0 95 1 84
2020 3 to 10 years in the federal public service 53 37 9 0 0 0 0 91 0 62
2020 11 to 20 years in the federal public service 48 42 8 3 0 0 0 89 3 113
2020 More than 20 years in the federal public service 56 38 4 0 0 2 0 96 0 49
2019 Less than 3 years in the federal public service 40 40 12 3 2 3 0 82 5 60
2019 3 to 10 years in the federal public service 46 36 11 0 0 8 0 88 0 39
2019 11 to 20 years in the federal public service 49 35 10 4 1 2 0 85 5 110
2019 More than 20 years in the federal public service 57 43 0 0 0 0 0 100 0 39
2018 Less than 3 years in the federal public service 49 28 9 4 2 8 0 83 6 51
2018 3 to 10 years in the federal public service 34 37 15 7 0 6 0 76 7 46
2018 11 to 20 years in the federal public service 45 46 5 2 0 1 0 93 2 84
2018 More than 20 years in the federal public service 64 31 2 2 0 0 0 96 2 44
2017 Less than 3 years in the federal public service 35 46 11 2 0 6 0 86 2 44
2017 3 to 10 years in the federal public service 40 36 4 16 0 3 0 79 17 74
2017 11 to 20 years in the federal public service 47 41 7 2 3 0 0 88 5 98
2017 More than 20 years in the federal public service 61 28 4 5 0 2 0 91 5 49

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 15 12 10 7 0 0 71 17 84
2020 3 to 10 years in the federal public service 56 25 14 5 0 0 0 81 5 62
2020 11 to 20 years in the federal public service 44 33 11 11 2 0 0 77 12 113
2020 More than 20 years in the federal public service 46 33 12 6 0 2 2 82 6 49

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 19 6 3 1 2 0 90 4 83
2020 3 to 10 years in the federal public service 73 18 8 0 0 0 1 92 0 63
2020 11 to 20 years in the federal public service 55 28 10 6 0 1 0 83 6 111
2020 More than 20 years in the federal public service 58 32 6 2 0 2 0 92 2 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 24 4 2 1 3 0 92 4 84
2020 3 to 10 years in the federal public service 65 16 11 5 3 0 0 81 8 63
2020 11 to 20 years in the federal public service 41 37 14 6 1 1 0 79 7 113
2020 More than 20 years in the federal public service 45 35 10 10 0 0 0 80 10 48
2019 Less than 3 years in the federal public service 61 30 5 2 2 0 0 92 3 60
2019 3 to 10 years in the federal public service 62 16 14 5 3 0 0 78 8 38
2019 11 to 20 years in the federal public service 46 37 7 7 0 2 0 85 7 110
2019 More than 20 years in the federal public service 50 44 5 0 0 0 0 95 0 39
2018 Less than 3 years in the federal public service 59 29 10 2 0 0 0 88 2 51
2018 3 to 10 years in the federal public service 41 34 18 2 2 2 0 77 5 46
2018 11 to 20 years in the federal public service 46 41 8 2 1 1 0 88 4 84
2018 More than 20 years in the federal public service 54 28 9 4 4 0 0 82 9 44
2017 Less than 3 years in the federal public service 55 32 9 2 2 0 0 87 4 44
2017 3 to 10 years in the federal public service 39 34 11 11 3 2 0 75 14 75
2017 11 to 20 years in the federal public service 34 39 8 12 5 1 0 74 18 98
2017 More than 20 years in the federal public service 58 32 8 2 0 0 0 90 2 50

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 26 56 5 13 0 0 0 81 13 39
2020 More than 20 years in the federal public service 45 47 8 0 0 0 0 92 0 24
2019 11 to 20 years in the federal public service 43 52 0 5 0 0 0 95 5 40
2019 More than 20 years in the federal public service 49 46 0 5 0 0 0 95 5 20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 25 13 4 5 2 0 78 8 84
2020 3 to 10 years in the federal public service 54 21 8 15 3 0 0 75 18 63
2020 11 to 20 years in the federal public service 32 33 20 10 5 0 0 65 15 113
2020 More than 20 years in the federal public service 53 19 10 9 10 0 0 71 19 49

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 24 13 0 0 2 0 86 0 84
2020 3 to 10 years in the federal public service 54 29 15 0 2 0 0 83 2 63
2020 11 to 20 years in the federal public service 64 25 7 1 3 0 0 89 4 112
2020 More than 20 years in the federal public service 67 18 11 2 2 0 0 85 4 49
2019 Less than 3 years in the federal public service 62 23 10 2 3 0 0 85 5 60
2019 3 to 10 years in the federal public service 52 35 8 3 3 0 0 87 5 39
2019 11 to 20 years in the federal public service 71 18 7 2 2 0 0 89 4 110
2019 More than 20 years in the federal public service 76 24 0 0 0 0 0 100 0 38
2018 Less than 3 years in the federal public service 55 20 15 4 4 0 2 76 8 51
2018 3 to 10 years in the federal public service 41 34 11 7 7 0 0 75 14 46
2018 11 to 20 years in the federal public service 62 25 7 5 1 0 0 87 6 84
2018 More than 20 years in the federal public service 66 25 7 2 0 0 0 91 2 44
2017 Less than 3 years in the federal public service 50 27 13 11 0 0 0 77 11 44
2017 3 to 10 years in the federal public service 51 21 21 3 5 0 0 72 8 75
2017 11 to 20 years in the federal public service 52 33 9 2 4 0 0 85 6 98
2017 More than 20 years in the federal public service 59 31 8 0 2 0 0 90 2 50

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 32 21 11 1 0 0 68 12 84
2020 3 to 10 years in the federal public service 18 22 37 11 12 0 0 40 23 63
2020 11 to 20 years in the federal public service 9 22 25 22 22 0 0 31 44 112
2020 More than 20 years in the federal public service 10 13 23 24 30 0 0 23 54 49
2019 Less than 3 years in the federal public service 30 37 27 5 2 0 0 67 7 60
2019 3 to 10 years in the federal public service 15 39 28 10 8 0 0 55 18 39
2019 11 to 20 years in the federal public service 18 32 27 17 6 0 0 50 23 110
2019 More than 20 years in the federal public service 10 36 30 15 8 0 0 47 24 38
2018 Less than 3 years in the federal public service 25 34 33 4 2 0 2 60 6 51
2018 3 to 10 years in the federal public service 15 39 17 17 11 0 0 55 28 46
2018 11 to 20 years in the federal public service 10 31 38 14 7 0 0 40 22 83
2018 More than 20 years in the federal public service 17 25 32 20 6 0 0 41 27 44
2017 Less than 3 years in the federal public service 47 31 18 4 0 0 0 78 4 43
2017 3 to 10 years in the federal public service 21 30 23 20 4 0 1 52 24 74
2017 11 to 20 years in the federal public service 12 29 24 24 11 0 0 41 34 98
2017 More than 20 years in the federal public service 17 32 22 21 8 0 0 49 29 50

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 27 16 5 2 0 1 77 7 83
2020 3 to 10 years in the federal public service 16 36 23 9 15 0 1 53 24 62
2020 11 to 20 years in the federal public service 11 27 23 18 21 0 0 38 38 113
2020 More than 20 years in the federal public service 17 14 24 25 20 0 0 31 45 49
2019 Less than 3 years in the federal public service 32 36 17 13 2 0 0 68 15 60
2019 3 to 10 years in the federal public service 21 42 20 13 5 0 0 62 18 39
2019 11 to 20 years in the federal public service 22 29 31 14 4 0 0 51 18 109
2019 More than 20 years in the federal public service 19 34 26 16 6 0 0 53 21 38
2018 Less than 3 years in the federal public service 41 26 25 4 2 0 2 69 6 51
2018 3 to 10 years in the federal public service 22 29 34 7 9 0 0 51 15 46
2018 11 to 20 years in the federal public service 19 35 25 11 7 0 1 55 19 84
2018 More than 20 years in the federal public service 14 28 33 18 7 0 0 42 24 44
2017 Less than 3 years in the federal public service 47 33 13 4 3 0 0 80 7 44
2017 3 to 10 years in the federal public service 23 29 22 17 7 0 3 53 24 75
2017 11 to 20 years in the federal public service 13 30 30 17 10 0 0 43 27 98
2017 More than 20 years in the federal public service 12 36 28 16 8 0 0 48 25 50

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 22 12 6 2 1 1 79 8 84
2020 3 to 10 years in the federal public service 31 32 16 14 8 0 0 62 22 63
2020 11 to 20 years in the federal public service 20 21 24 19 17 0 0 40 35 112
2020 More than 20 years in the federal public service 9 29 25 17 21 0 0 38 37 48
2019 Less than 3 years in the federal public service 48 27 10 10 3 2 0 76 14 60
2019 3 to 10 years in the federal public service 36 21 17 20 5 0 0 57 25 39
2019 11 to 20 years in the federal public service 22 31 27 14 6 0 0 53 20 110
2019 More than 20 years in the federal public service 13 43 33 5 5 0 0 57 10 39
2018 Less than 3 years in the federal public service 33 30 24 12 2 0 0 63 14 51
2018 3 to 10 years in the federal public service 20 28 33 13 6 0 0 48 20 46
2018 11 to 20 years in the federal public service 15 27 35 16 6 0 1 43 22 84
2018 More than 20 years in the federal public service 25 36 25 11 2 0 0 62 13 44
2017 Less than 3 years in the federal public service 51 32 8 4 2 3 0 85 6 44
2017 3 to 10 years in the federal public service 21 26 20 22 8 1 1 48 31 75
2017 11 to 20 years in the federal public service 17 31 19 19 14 0 0 48 33 98
2017 More than 20 years in the federal public service 12 38 27 16 7 0 0 50 23 49

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 28 6 4 2 0 1 88 6 83
2020 3 to 10 years in the federal public service 40 27 21 6 6 0 0 67 13 63
2020 11 to 20 years in the federal public service 27 28 13 21 9 0 2 55 31 113
2020 More than 20 years in the federal public service 25 23 21 12 20 0 0 48 32 49
2019 Less than 3 years in the federal public service 62 23 8 5 0 0 2 87 5 60
2019 3 to 10 years in the federal public service 58 27 11 2 0 0 3 87 2 38
2019 11 to 20 years in the federal public service 48 34 14 2 3 0 0 82 5 109
2019 More than 20 years in the federal public service 49 19 15 8 5 0 3 71 14 38
2018 Less than 3 years in the federal public service 59 28 10 0 0 0 4 90 0 51
2018 3 to 10 years in the federal public service 42 28 24 4 2 0 0 70 6 46
2018 11 to 20 years in the federal public service 42 27 17 7 1 0 5 73 9 84
2018 More than 20 years in the federal public service 47 22 27 4 0 0 0 69 4 44
2017 Less than 3 years in the federal public service 75 16 2 4 3 0 0 91 7 43
2017 3 to 10 years in the federal public service 51 22 16 4 2 0 4 77 6 75
2017 11 to 20 years in the federal public service 40 31 10 11 4 0 5 74 16 98
2017 More than 20 years in the federal public service 29 35 22 8 3 0 4 66 11 49

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 36 16 10 2 0 0 72 12 82
2020 3 to 10 years in the federal public service 29 35 22 8 6 0 0 64 14 63
2020 11 to 20 years in the federal public service 14 34 17 18 16 0 0 48 35 113
2020 More than 20 years in the federal public service 22 31 15 12 21 0 0 53 32 48
2019 Less than 3 years in the federal public service 50 25 18 5 2 0 0 75 7 60
2019 3 to 10 years in the federal public service 33 31 19 15 3 0 0 64 18 39
2019 11 to 20 years in the federal public service 32 40 15 7 5 0 0 72 12 110
2019 More than 20 years in the federal public service 40 31 16 13 0 0 0 71 13 38
2018 Less than 3 years in the federal public service 53 23 18 5 0 0 0 77 5 51
2018 3 to 10 years in the federal public service 37 18 24 10 11 0 0 55 21 46
2018 11 to 20 years in the federal public service 28 31 29 7 5 0 0 59 12 84
2018 More than 20 years in the federal public service 40 30 19 9 2 0 0 70 11 42
2017 Less than 3 years in the federal public service 48 17 21 12 2 0 0 65 14 44
2017 3 to 10 years in the federal public service 30 29 17 14 10 0 0 59 24 75
2017 11 to 20 years in the federal public service 25 32 23 11 10 0 0 57 21 96
2017 More than 20 years in the federal public service 20 46 24 8 3 0 0 66 10 50

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 22 11 6 6 0 4 77 12 84
2020 3 to 10 years in the federal public service 59 17 11 5 3 0 5 81 8 63
2020 11 to 20 years in the federal public service 22 32 18 15 13 0 0 54 28 113
2020 More than 20 years in the federal public service 32 23 19 11 16 0 0 55 26 49

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 28 9 1 2 0 1 87 4 84
2020 3 to 10 years in the federal public service 42 36 16 2 5 0 0 78 6 63
2020 11 to 20 years in the federal public service 28 41 22 6 2 0 0 70 8 112
2020 More than 20 years in the federal public service 31 42 14 10 2 0 0 73 12 49
2019 Less than 3 years in the federal public service 43 32 20 2 3 0 0 75 5 60
2019 3 to 10 years in the federal public service 43 26 26 0 5 0 0 69 5 39
2019 11 to 20 years in the federal public service 37 43 13 4 3 0 0 80 7 110
2019 More than 20 years in the federal public service 31 53 11 3 3 0 0 84 5 39
2018 Less than 3 years in the federal public service 42 37 16 5 0 0 0 79 5 51
2018 3 to 10 years in the federal public service 26 42 17 7 5 2 0 70 12 45
2018 11 to 20 years in the federal public service 31 43 19 4 2 0 1 75 6 84
2018 More than 20 years in the federal public service 32 39 16 11 2 0 0 71 13 44
2017 Less than 3 years in the federal public service 50 16 23 2 6 2 0 68 9 44
2017 3 to 10 years in the federal public service 29 29 22 13 6 0 1 58 20 75
2017 11 to 20 years in the federal public service 19 39 24 13 5 0 0 57 18 96
2017 More than 20 years in the federal public service 34 33 18 9 6 0 0 67 15 50

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 31 19 6 0 0 0 75 6 84
2020 3 to 10 years in the federal public service 24 36 25 10 6 0 0 59 16 63
2020 11 to 20 years in the federal public service 18 27 33 11 11 0 0 44 22 113
2020 More than 20 years in the federal public service 21 31 22 20 6 0 0 51 26 49
2019 Less than 3 years in the federal public service 28 32 23 15 2 0 0 60 17 60
2019 3 to 10 years in the federal public service 30 28 23 10 8 0 0 59 18 39
2019 11 to 20 years in the federal public service 20 43 22 9 6 0 0 63 15 110
2019 More than 20 years in the federal public service 16 49 28 5 3 0 0 64 8 39
2018 Less than 3 years in the federal public service 30 41 16 10 4 0 0 71 13 51
2018 3 to 10 years in the federal public service 22 39 22 10 7 0 0 61 17 46
2018 11 to 20 years in the federal public service 19 35 32 7 5 0 1 55 12 82
2018 More than 20 years in the federal public service 17 45 29 4 4 0 0 62 9 44
2017 Less than 3 years in the federal public service 50 17 22 8 0 3 0 69 9 44
2017 3 to 10 years in the federal public service 16 36 20 16 12 0 0 53 28 74
2017 11 to 20 years in the federal public service 11 32 24 23 11 0 0 43 33 96
2017 More than 20 years in the federal public service 14 41 23 11 11 0 0 54 22 50

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 29 13 5 1 0 0 81 6 84
2020 3 to 10 years in the federal public service 40 35 16 6 3 0 0 75 10 63
2020 11 to 20 years in the federal public service 28 37 21 9 4 0 1 66 13 113
2020 More than 20 years in the federal public service 35 33 14 14 4 0 0 68 19 49
2019 Less than 3 years in the federal public service 31 33 15 17 3 0 0 65 20 60
2019 3 to 10 years in the federal public service 48 13 24 10 5 0 0 61 15 39
2019 11 to 20 years in the federal public service 30 40 16 6 7 0 0 70 14 110
2019 More than 20 years in the federal public service 34 35 23 5 3 0 0 69 8 39
2018 Less than 3 years in the federal public service 38 22 29 8 2 0 1 61 10 51
2018 3 to 10 years in the federal public service 20 45 13 15 7 0 0 65 22 46
2018 11 to 20 years in the federal public service 30 41 21 6 2 0 0 71 9 84
2018 More than 20 years in the federal public service 35 31 25 9 0 0 0 67 9 44
2017 Less than 3 years in the federal public service 42 22 25 7 4 0 0 64 12 44
2017 3 to 10 years in the federal public service 19 41 15 14 10 0 0 60 24 75
2017 11 to 20 years in the federal public service 19 36 23 15 7 0 0 55 22 96
2017 More than 20 years in the federal public service 26 38 24 9 4 0 0 63 13 50

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 15 8 1 0 1 0 90 1 83
2020 3 to 10 years in the federal public service 59 27 8 3 3 0 0 86 6 63
2020 11 to 20 years in the federal public service 46 34 14 5 1 0 0 80 6 113
2020 More than 20 years in the federal public service 55 29 4 10 2 0 0 84 12 49
2019 Less than 3 years in the federal public service 72 15 7 5 2 0 0 87 7 60
2019 3 to 10 years in the federal public service 68 19 8 3 0 3 0 89 3 39
2019 11 to 20 years in the federal public service 50 28 12 7 3 0 0 78 10 110
2019 More than 20 years in the federal public service 58 29 10 0 3 0 0 87 3 39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 25 33 4 4 1 0 59 7 84
2020 3 to 10 years in the federal public service 33 28 24 9 6 0 0 61 16 63
2020 11 to 20 years in the federal public service 30 33 20 14 3 0 0 63 17 113
2020 More than 20 years in the federal public service 37 38 8 11 6 0 0 76 17 49

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 35 23 4 2 0 1 71 6 84
2020 3 to 10 years in the federal public service 35 33 22 8 2 0 0 69 9 63
2020 11 to 20 years in the federal public service 23 33 22 16 6 0 0 56 23 113
2020 More than 20 years in the federal public service 17 30 18 28 6 0 0 47 35 49
2019 Less than 3 years in the federal public service 37 34 19 8 2 0 0 71 10 59
2019 3 to 10 years in the federal public service 36 34 28 3 0 0 0 69 3 39
2019 11 to 20 years in the federal public service 30 37 18 9 6 0 0 67 15 110
2019 More than 20 years in the federal public service 28 33 26 10 3 0 0 61 13 39
2018 Less than 3 years in the federal public service 33 45 14 8 0 0 0 78 8 50
2018 3 to 10 years in the federal public service 33 35 15 12 5 0 0 68 17 46
2018 11 to 20 years in the federal public service 20 39 28 8 3 0 1 60 12 84
2018 More than 20 years in the federal public service 21 40 27 11 0 0 0 62 11 44
2017 Less than 3 years in the federal public service 42 41 12 3 2 0 0 84 5 44
2017 3 to 10 years in the federal public service 24 38 24 7 5 0 3 63 12 75
2017 11 to 20 years in the federal public service 15 36 19 21 8 1 0 52 29 96
2017 More than 20 years in the federal public service 19 42 22 12 6 0 0 60 18 50

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 20 13 6 0 0 0 80 6 83
2020 3 to 10 years in the federal public service 56 27 9 5 3 0 0 83 8 63
2020 11 to 20 years in the federal public service 54 27 13 4 1 0 0 82 5 110
2020 More than 20 years in the federal public service 58 26 10 4 2 0 0 83 6 49
2019 Less than 3 years in the federal public service 69 23 5 2 2 0 0 92 3 60
2019 3 to 10 years in the federal public service 66 23 10 0 0 0 0 90 0 39
2019 11 to 20 years in the federal public service 59 26 8 5 2 0 0 85 6 110
2019 More than 20 years in the federal public service 60 29 8 3 0 0 0 90 3 38
2018 Less than 3 years in the federal public service 70 24 4 0 2 0 0 94 2 50
2018 3 to 10 years in the federal public service 46 25 15 7 7 0 0 71 13 46
2018 11 to 20 years in the federal public service 52 24 19 3 1 0 0 76 5 84
2018 More than 20 years in the federal public service 47 30 14 2 7 0 0 77 9 44
2017 Less than 3 years in the federal public service 72 17 5 2 2 2 0 91 4 44
2017 3 to 10 years in the federal public service 55 24 10 4 4 2 1 81 9 75
2017 11 to 20 years in the federal public service 65 20 8 4 2 0 0 85 6 98
2017 More than 20 years in the federal public service 66 18 12 4 0 0 0 84 4 50

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 34 13 5 0 0 0 82 5 84
2020 3 to 10 years in the federal public service 45 41 9 3 2 0 0 86 5 61
2020 11 to 20 years in the federal public service 39 37 15 7 1 0 0 77 8 112
2020 More than 20 years in the federal public service 37 41 12 10 0 0 0 78 10 49

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 6 5 0 0 1 4 95 0 83
2020 3 to 10 years in the federal public service 83 11 3 0 0 0 3 97 0 62
2020 11 to 20 years in the federal public service 73 21 3 2 0 0 2 96 2 112
2020 More than 20 years in the federal public service 74 14 6 0 4 0 2 90 4 49
2019 Less than 3 years in the federal public service 85 5 0 0 0 0 10 100 0 59
2019 3 to 10 years in the federal public service 87 5 5 0 0 0 3 95 0 39
2019 11 to 20 years in the federal public service 86 6 4 0 1 0 4 95 1 109
2019 More than 20 years in the federal public service 88 2 5 0 0 0 5 95 0 38
2018 Less than 3 years in the federal public service 80 14 2 0 0 2 2 98 0 50
2018 3 to 10 years in the federal public service 75 16 7 2 0 0 0 91 2 45
2018 11 to 20 years in the federal public service 82 13 2 0 0 0 2 98 0 84
2018 More than 20 years in the federal public service 75 23 0 0 2 0 0 98 2 44

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 2 0 1 2 0 2 97 3 84
2020 3 to 10 years in the federal public service 97 0 3 0 0 0 0 97 0 63
2020 11 to 20 years in the federal public service 85 7 2 2 1 0 3 95 3 110
2020 More than 20 years in the federal public service 86 6 2 0 0 6 0 98 0 49
2019 Less than 3 years in the federal public service 86 9 0 3 2 0 0 95 5 60
2019 3 to 10 years in the federal public service 95 0 0 0 0 0 5 100 0 39
2019 11 to 20 years in the federal public service 85 8 5 0 0 0 1 95 0 108
2019 More than 20 years in the federal public service 85 8 4 3 0 0 0 93 3 39
2018 Less than 3 years in the federal public service 91 2 4 2 0 0 1 94 2 51
2018 3 to 10 years in the federal public service 78 15 2 2 2 0 0 93 5 46
2018 11 to 20 years in the federal public service 82 13 2 0 0 0 2 98 0 84
2018 More than 20 years in the federal public service 88 9 0 0 2 0 0 98 2 43
2017 Less than 3 years in the federal public service 91 2 0 0 2 3 2 98 2 44
2017 3 to 10 years in the federal public service 74 11 8 3 1 2 1 88 4 73
2017 11 to 20 years in the federal public service 80 9 5 3 2 0 1 90 5 98
2017 More than 20 years in the federal public service 88 4 2 6 0 0 0 92 6 50

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 8 1 2 0 0 1 96 2 83
2020 3 to 10 years in the federal public service 91 2 6 2 0 0 0 92 2 63
2020 11 to 20 years in the federal public service 70 23 5 1 0 0 1 94 1 111
2020 More than 20 years in the federal public service 63 28 6 2 0 0 0 92 2 49
2019 Less than 3 years in the federal public service 78 15 3 2 2 0 0 93 3 59
2019 3 to 10 years in the federal public service 77 23 0 0 0 0 0 100 0 39
2019 11 to 20 years in the federal public service 63 27 7 2 0 0 1 91 2 110
2019 More than 20 years in the federal public service 64 26 5 5 0 0 0 90 5 39
2018 Less than 3 years in the federal public service 83 9 2 4 0 0 2 94 4 51
2018 3 to 10 years in the federal public service 60 26 9 2 0 0 2 88 2 45
2018 11 to 20 years in the federal public service 60 31 6 0 1 0 1 93 1 84
2018 More than 20 years in the federal public service 60 30 5 2 0 0 2 93 3 44
2017 Less than 3 years in the federal public service 79 16 0 2 0 3 0 98 2 44
2017 3 to 10 years in the federal public service 60 22 11 4 0 0 3 84 4 75
2017 11 to 20 years in the federal public service 60 29 7 1 2 0 1 90 3 98
2017 More than 20 years in the federal public service 63 28 6 2 0 0 2 92 2 50

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 8 5 1 1 1 1 93 2 84
2020 3 to 10 years in the federal public service 83 9 6 2 0 0 0 92 2 63
2020 11 to 20 years in the federal public service 61 26 6 2 3 0 2 89 5 110
2020 More than 20 years in the federal public service 63 25 8 2 2 0 0 88 4 49
2019 Less than 3 years in the federal public service 78 13 3 2 3 0 0 92 5 60
2019 3 to 10 years in the federal public service 72 23 5 0 0 0 0 95 0 39
2019 11 to 20 years in the federal public service 66 24 7 2 1 0 0 90 3 107
2019 More than 20 years in the federal public service 65 22 10 3 0 0 0 87 3 39
2018 Less than 3 years in the federal public service 71 21 2 2 2 0 2 94 4 51
2018 3 to 10 years in the federal public service 59 34 4 0 2 0 0 93 2 46
2018 11 to 20 years in the federal public service 61 26 10 1 0 0 1 88 1 84
2018 More than 20 years in the federal public service 58 24 9 4 2 0 2 84 7 44
2017 Less than 3 years in the federal public service 87 7 5 0 2 0 0 93 2 44
2017 3 to 10 years in the federal public service 53 22 14 7 3 0 3 76 10 75
2017 11 to 20 years in the federal public service 54 26 9 8 3 0 1 80 11 98
2017 More than 20 years in the federal public service 70 12 6 10 2 0 0 82 12 50

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 2 0 1 0 1 12 99 1 83
2020 3 to 10 years in the federal public service 73 3 2 0 0 0 22 98 0 63
2020 11 to 20 years in the federal public service 67 11 4 2 0 0 16 93 2 112
2020 More than 20 years in the federal public service 71 6 10 0 0 2 11 89 0 49
2019 Less than 3 years in the federal public service 68 2 0 0 2 0 28 98 2 60
2019 3 to 10 years in the federal public service 79 3 0 0 0 0 18 100 0 39
2019 11 to 20 years in the federal public service 60 16 3 2 0 0 18 94 2 110
2019 More than 20 years in the federal public service 77 15 0 0 0 0 8 100 0 39
2018 Less than 3 years in the federal public service 69 2 0 0 0 0 30 100 0 50
2018 3 to 10 years in the federal public service 51 13 4 4 0 0 27 88 6 45
2018 11 to 20 years in the federal public service 61 13 4 1 1 0 21 93 3 84
2018 More than 20 years in the federal public service 59 22 2 0 0 0 16 97 0 44
2017 Less than 3 years in the federal public service 75 0 2 0 0 0 23 97 0 44
2017 3 to 10 years in the federal public service 47 5 5 0 1 0 42 89 2 75
2017 11 to 20 years in the federal public service 54 21 2 1 1 0 21 95 3 98
2017 More than 20 years in the federal public service 56 22 6 2 0 0 14 91 3 50

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 17 5 0 0 1 3 95 0 84
2020 3 to 10 years in the federal public service 74 20 3 3 0 0 0 94 3 63
2020 11 to 20 years in the federal public service 64 23 6 4 0 0 3 89 4 113
2020 More than 20 years in the federal public service 62 23 12 0 0 2 0 87 0 48
2019 Less than 3 years in the federal public service 85 10 2 0 2 2 0 96 2 60
2019 3 to 10 years in the federal public service 79 13 8 0 0 0 0 92 0 38
2019 11 to 20 years in the federal public service 71 23 6 0 0 0 1 94 0 110
2019 More than 20 years in the federal public service 80 17 0 0 0 0 3 100 0 39
2018 Less than 3 years in the federal public service 83 5 6 2 2 0 2 90 4 51
2018 3 to 10 years in the federal public service 66 25 2 0 2 0 4 95 2 46
2018 11 to 20 years in the federal public service 71 25 3 0 0 0 1 97 0 84
2018 More than 20 years in the federal public service 68 22 2 5 0 0 2 93 5 44
2017 Less than 3 years in the federal public service 79 11 2 0 0 3 5 98 0 44
2017 3 to 10 years in the federal public service 69 16 2 5 0 0 7 92 5 75
2017 11 to 20 years in the federal public service 68 20 2 1 1 0 8 96 2 98
2017 More than 20 years in the federal public service 72 20 4 0 0 0 4 96 0 50

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 11 19 11 12 0 0 59 22 84
2020 3 to 10 years in the federal public service 72 20 5 3 0 0 0 92 3 63
2020 11 to 20 years in the federal public service 76 11 9 2 2 1 0 88 3 113
2020 More than 20 years in the federal public service 92 4 0 2 0 0 2 98 2 49
2019 Less than 3 years in the federal public service 57 20 15 3 5 0 0 77 8 59
2019 3 to 10 years in the federal public service 82 8 0 5 5 0 0 89 11 39
2019 11 to 20 years in the federal public service 78 11 6 1 1 0 3 92 2 110
2019 More than 20 years in the federal public service 92 5 3 0 0 0 0 97 0 39
2018 Less than 3 years in the federal public service 46 23 10 16 6 0 0 69 21 51
2018 3 to 10 years in the federal public service 65 20 7 2 7 0 0 84 9 46
2018 11 to 20 years in the federal public service 71 21 4 0 1 0 2 94 1 84
2018 More than 20 years in the federal public service 88 7 0 0 0 0 5 100 0 44
2017 Less than 3 years in the federal public service 42 20 27 9 2 0 0 62 11 44
2017 3 to 10 years in the federal public service 66 15 9 4 4 0 1 82 9 75
2017 11 to 20 years in the federal public service 69 21 8 1 1 0 1 90 2 98
2017 More than 20 years in the federal public service 77 17 0 0 0 4 2 100 0 50

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 13 5 0 0 1 82 5 84
2020 3 to 10 years in the federal public service 51 33 11 3 2 0 0 85 5 63
2020 11 to 20 years in the federal public service 48 30 14 6 0 1 1 80 6 113
2020 More than 20 years in the federal public service 53 29 14 4 0 0 0 82 4 49
2019 Less than 3 years in the federal public service 63 20 12 3 2 0 0 83 5 60
2019 3 to 10 years in the federal public service 64 25 10 0 0 0 0 90 0 39
2019 11 to 20 years in the federal public service 59 22 17 2 0 0 1 81 2 109
2019 More than 20 years in the federal public service 66 26 3 2 3 0 0 92 5 39
2018 Less than 3 years in the federal public service 66 27 4 2 2 0 0 92 4 51
2018 3 to 10 years in the federal public service 56 21 16 5 2 0 0 77 7 45
2018 11 to 20 years in the federal public service 52 39 5 1 0 0 3 94 1 84
2018 More than 20 years in the federal public service 56 30 2 9 0 0 2 88 10 44
2017 Less than 3 years in the federal public service 49 31 13 5 2 0 0 80 7 44
2017 3 to 10 years in the federal public service 46 30 16 6 1 1 0 77 7 75
2017 11 to 20 years in the federal public service 46 34 11 5 2 1 1 82 7 98
2017 More than 20 years in the federal public service 48 29 18 0 2 0 2 79 2 49

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 41 19 2 1 0 0 77 4 84
2020 3 to 10 years in the federal public service 30 41 24 3 2 0 0 71 5 63
2020 11 to 20 years in the federal public service 30 46 18 5 1 0 0 76 6 113
2020 More than 20 years in the federal public service 35 43 16 6 0 0 0 78 6 49

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 47 29 0 0 0 0 71 0 84
2020 3 to 10 years in the federal public service 16 26 39 14 5 0 0 42 19 63
2020 11 to 20 years in the federal public service 9 33 37 16 5 0 0 42 21 113
2020 More than 20 years in the federal public service 19 25 30 12 14 0 0 44 26 49
2019 Less than 3 years in the federal public service 36 35 25 2 2 0 0 72 3 60
2019 3 to 10 years in the federal public service 17 36 34 10 3 0 0 54 12 39
2019 11 to 20 years in the federal public service 23 36 33 4 4 0 0 59 8 110
2019 More than 20 years in the federal public service 26 27 41 3 3 0 0 53 5 39
2018 Less than 3 years in the federal public service 28 49 21 1 0 0 0 77 1 51
2018 3 to 10 years in the federal public service 9 46 25 13 5 2 0 56 18 45
2018 11 to 20 years in the federal public service 22 31 40 7 0 0 0 53 7 84
2018 More than 20 years in the federal public service 12 45 36 7 0 0 0 58 7 44
2017 Less than 3 years in the federal public service 23 55 17 3 2 0 0 78 5 44
2017 3 to 10 years in the federal public service 13 37 38 10 3 0 0 50 12 75
2017 11 to 20 years in the federal public service 12 27 45 12 3 1 0 39 15 98
2017 More than 20 years in the federal public service 10 29 45 14 2 0 0 39 16 50

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 7 34 37 17 0 0 54 12 84
2020 3 to 10 years in the federal public service 11 16 40 24 10 0 0 34 27 63
2020 11 to 20 years in the federal public service 13 27 39 14 7 0 0 22 39 113
2020 More than 20 years in the federal public service 20 20 29 18 13 0 0 31 40 49
2019 Less than 3 years in the federal public service 7 8 36 27 22 0 0 48 15 60
2019 3 to 10 years in the federal public service 8 16 33 36 8 0 0 43 23 39
2019 11 to 20 years in the federal public service 8 15 39 28 10 0 0 38 23 109
2019 More than 20 years in the federal public service 8 13 44 28 8 0 0 35 21 39
2018 Less than 3 years in the federal public service 0 14 23 46 18 0 0 63 14 51
2018 3 to 10 years in the federal public service 7 13 39 30 11 0 0 41 20 46
2018 11 to 20 years in the federal public service 3 14 49 23 10 0 0 33 18 83
2018 More than 20 years in the federal public service 4 15 48 23 9 0 0 32 20 44
2017 Less than 3 years in the federal public service 5 7 26 40 22 0 0 62 12 43
2017 3 to 10 years in the federal public service 5 19 47 23 6 0 0 29 24 75
2017 11 to 20 years in the federal public service 11 15 46 20 7 0 1 28 26 97
2017 More than 20 years in the federal public service 12 8 52 23 2 2 0 26 20 50
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 59 21 14 91 9 84
2020 3 to 10 years in the federal public service 11 78 11 0 88 12 63
2020 11 to 20 years in the federal public service 12 77 11 1 87 13 113
2020 More than 20 years in the federal public service 13 77 8 2 86 14 49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 54 46 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 7 1 0 1 2 26 97 2 84
2020 3 to 10 years in the federal public service 62 18 6 2 6 2 5 85 9 63
2020 11 to 20 years in the federal public service 57 16 7 7 4 0 9 80 12 113
2020 More than 20 years in the federal public service 77 9 4 7 0 0 4 89 7 49
2019 Less than 3 years in the federal public service 71 7 3 3 2 2 12 90 6 60
2019 3 to 10 years in the federal public service 64 19 11 3 3 0 2 84 5 38
2019 11 to 20 years in the federal public service 61 14 9 8 4 1 3 78 12 110
2019 More than 20 years in the federal public service 70 12 3 8 5 0 2 84 14 39
2018 Less than 3 years in the federal public service 66 6 10 0 2 4 12 86 2 51
2018 3 to 10 years in the federal public service 63 18 9 2 4 0 4 84 7 46
2018 11 to 20 years in the federal public service 73 12 4 3 4 0 5 89 6 84
2018 More than 20 years in the federal public service 66 12 2 2 2 2 13 92 5 44

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 37 39 0 8 8 0 8 82 18 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 0 15 15 17 37 0 16 18 64 13
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