2020 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 39 8 6 2 0 0 84 8 178
2020 EN-04 44 45 7 3 1 0 0 89 4 71
2020 EN-05 45 30 10 12 3 0 0 75 15 60
2020 EN-06 60 35 5 0 0 0 0 95 0 20
2019 EN 39 35 16 5 4 1 0 75 9 171
2019 EN-04 39 38 15 5 3 0 0 77 8 61
2019 EN-05 46 20 20 5 8 0 0 66 14 59
2019 EN-06 54 42 0 4 0 0 0 96 4 24
2018 EN 46 34 10 6 4 0 0 81 10 166
2018 EN-04 56 27 11 5 2 0 0 83 6 63
2018 EN-05 36 39 12 10 3 0 0 75 14 59
2017 EN 43 43 6 5 2 0 0 86 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 41 51 4 2 2 0 0 92 4 47
2017 EN-05 38 42 11 7 2 0 0 80 9 55
2017 EN-06 62 29 5 5 0 0 0 90 5 21
2014 EN 37 40 11 7 5 0 0 77 12 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 29 47 7 11 5 0 0 76 16 55
2014 EN-05 38 37 10 7 8 0 0 75 15 60
2014 EN-06 46 38 15 0 0 0 0 85 0 26

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 37 14 7 4 0 0 76 11 176
2020 EN-04 39 41 14 3 3 0 0 80 6 70
2020 EN-05 41 25 14 14 7 0 0 66 20 59
2020 EN-06 40 40 15 5 0 0 0 80 5 20
2019 EN 31 35 19 10 5 0 0 66 15 170
2019 EN-04 30 41 16 8 5 0 0 70 13 61
2019 EN-05 34 29 21 5 10 0 0 64 16 58
2019 EN-06 46 21 17 17 0 0 0 67 17 24
2018 EN 36 38 17 7 2 0 0 73 9 166
2018 EN-04 40 33 21 3 3 0 0 73 6 63
2018 EN-05 25 44 19 10 2 0 0 69 12 59
2017 EN 29 46 12 8 5 0 0 75 13 145
2017 EN-03 25 67 8 0 0 0 0 92 0 12
2017 EN-04 28 55 7 6 4 0 0 83 11 47
2017 EN-05 33 36 14 11 5 0 0 69 16 55
2017 EN-06 35 40 20 5 0 0 0 75 5 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 32 6 2 0 0 0 92 2 177
2020 EN-04 62 32 6 0 0 0 0 94 0 71
2020 EN-05 63 25 8 3 0 0 0 88 3 59
2020 EN-06 75 25 0 0 0 0 0 100 0 20
2019 EN 57 30 9 2 1 0 0 88 4 171
2019 EN-04 57 28 10 3 2 0 0 85 5 61
2019 EN-05 64 20 10 3 2 0 0 85 5 59
2019 EN-06 71 29 0 0 0 0 0 100 0 24
2018 EN 59 31 6 3 1 0 0 90 4 165
2018 EN-04 65 22 8 3 2 0 0 87 5 63
2018 EN-05 50 41 5 3 0 0 0 91 3 58
2017 EN 57 36 4 1 1 0 0 93 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 60 38 0 2 0 0 0 98 2 47
2017 EN-05 54 35 11 0 0 0 0 89 0 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 59 29 5 5 1 0 1 89 6 159
2014 EN-03 61 28 0 6 0 0 6 94 6 18
2014 EN-04 47 36 9 7 0 0 0 84 7 55
2014 EN-05 70 20 2 5 3 0 0 90 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 37 5 4 1 0 0 89 6 178
2020 EN-04 56 37 6 1 0 0 0 93 1 71
2020 EN-05 48 32 7 10 3 0 0 80 13 60
2020 EN-06 55 45 0 0 0 0 0 100 0 20
2019 EN 46 38 12 2 2 0 0 84 4 171
2019 EN-04 43 39 15 2 2 0 0 82 3 61
2019 EN-05 49 34 8 3 5 0 0 83 8 59
2019 EN-06 67 29 4 0 0 0 0 96 0 24
2018 EN 57 30 7 6 0 0 0 87 6 165
2018 EN-03 63 26 11 0 0 0 0 89 0 19
2018 EN-04 59 30 6 5 0 0 0 89 5 63
2018 EN-05 54 27 8 10 0 0 0 81 10 59
2017 EN 51 37 8 2 2 0 0 88 4 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 47 51 0 0 2 0 0 98 2 47
2017 EN-05 49 33 13 4 2 0 0 82 5 55
2017 EN-06 67 24 10 0 0 0 0 90 0 21
2014 EN 47 35 10 5 3 0 0 82 8 159
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 38 38 13 7 4 0 0 76 11 55
2014 EN-05 48 35 8 3 5 0 0 83 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 35 8 7 3 0 1 82 10 178
2020 EN-04 48 38 8 4 1 0 0 86 6 71
2020 EN-05 40 28 13 12 7 0 0 68 18 60
2020 EN-06 65 30 0 5 0 0 0 95 5 20
2019 EN 38 33 19 7 2 0 0 71 9 170
2019 EN-04 41 33 21 5 0 0 0 74 5 61
2019 EN-05 44 22 17 10 7 0 0 66 17 59
2019 EN-06 38 38 13 13 0 0 0 75 13 24
2018 EN 36 35 17 10 1 1 0 71 12 166
2018 EN-04 40 33 19 6 0 2 0 74 6 63
2018 EN-05 29 36 17 17 2 0 0 64 19 59
2017 EN 38 38 14 6 5 0 0 75 10 146
2017 EN-03 50 50 0 0 0 0 0 100 0 12
2017 EN-04 42 38 11 7 2 0 0 81 9 47
2017 EN-05 35 36 20 2 7 0 0 71 9 55
2017 EN-06 38 43 5 14 0 0 0 81 14 21
2014 EN 40 37 13 6 4 0 0 77 10 159
2014 EN-03 39 39 17 6 0 0 0 78 6 18
2014 EN-04 36 42 9 5 7 0 0 78 13 55
2014 EN-05 45 35 10 5 5 0 0 80 10 60
2014 EN-06 35 31 27 8 0 0 0 65 8 26

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 43 7 7 3 0 1 82 10 178
2020 EN-04 35 49 10 4 1 0 0 85 6 71
2020 EN-05 35 38 10 8 8 0 0 73 17 60
2020 EN-06 60 35 0 5 0 0 0 95 5 20
2019 EN 33 33 21 10 3 0 0 66 13 171
2019 EN-04 31 38 21 8 2 0 0 69 10 61
2019 EN-05 41 22 19 12 7 0 0 63 19 59
2019 EN-06 33 33 21 13 0 0 0 67 13 24
2018 EN 32 37 19 7 4 0 0 69 11 166
2018 EN-04 35 35 22 6 2 0 0 70 8 63
2018 EN-05 25 42 17 12 3 0 0 68 15 59
2017 EN 30 40 18 8 4 0 0 71 12 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 34 42 15 4 4 0 0 76 8 47
2017 EN-05 25 44 18 11 2 0 0 69 13 55
2017 EN-06 29 43 14 14 0 0 0 71 14 21
2014 EN 31 43 13 8 4 1 0 75 12 159
2014 EN-03 33 39 22 6 0 0 0 72 6 18
2014 EN-04 29 44 9 11 7 0 0 73 18 55
2014 EN-05 35 43 10 7 3 2 0 80 10 60
2014 EN-06 27 42 23 8 0 0 0 69 8 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 24 13 6 2 1 1 78 9 178
2020 EN-04 51 28 14 4 3 0 0 79 7 71
2020 EN-05 45 22 18 12 3 0 0 67 15 60
2020 EN-06 80 5 5 5 0 0 5 89 5 20
2019 EN 40 31 18 9 1 2 0 72 10 171
2019 EN-04 36 28 28 5 0 3 0 66 5 61
2019 EN-05 42 34 10 10 3 0 0 76 14 59
2019 EN-06 46 33 8 8 0 4 0 83 9 24
2018 EN 43 23 20 8 3 2 0 68 12 166
2018 EN-04 41 19 25 10 3 2 0 61 13 63
2018 EN-05 39 29 17 8 3 3 0 70 12 59
2017 EN 42 32 14 8 3 1 0 76 10 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 45 40 6 4 2 2 0 87 7 47
2017 EN-05 33 33 18 11 4 2 0 67 15 55
2017 EN-06 52 24 19 5 0 0 0 76 5 21
2014 EN 49 29 11 5 4 3 0 80 9 159
2014 EN-03 50 22 22 0 0 6 0 76 0 18
2014 EN-04 51 25 5 7 9 2 0 78 17 55
2014 EN-05 47 32 12 7 2 2 0 80 8 60
2014 EN-06 50 35 12 0 0 4 0 88 0 26
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 34 7 2 1 1 1 90 3 178
2020 EN-04 51 38 7 3 0 0 1 90 3 71
2020 EN-05 50 35 10 2 3 0 0 85 5 60
2020 EN-06 85 10 5 0 0 0 0 95 0 20
2019 EN 51 31 11 4 2 1 0 83 6 171
2019 EN-04 51 28 16 2 2 2 0 80 3 61
2019 EN-05 51 32 8 3 3 2 0 84 7 59
2019 EN-06 63 33 4 0 0 0 0 96 0 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 54 29 10 4 2 0 1 84 6 178
2020 EN-04 58 25 13 4 0 0 0 83 4 71
2020 EN-05 45 33 10 8 3 0 0 78 12 60
2020 EN-06 70 20 5 0 5 0 0 90 5 20
2019 EN 43 33 12 8 3 1 0 77 11 170
2019 EN-04 55 28 12 3 2 0 0 83 5 60
2019 EN-05 31 36 17 8 7 2 0 67 16 59
2019 EN-06 46 33 4 17 0 0 0 79 17 24
2018 EN 41 41 11 6 1 0 0 83 6 160
2018 EN-04 44 42 8 6 0 0 0 85 6 62
2018 EN-05 31 50 15 4 0 0 0 81 4 54
2017 EN 40 45 7 4 3 1 0 86 7 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 47 47 2 2 2 0 0 94 4 47
2017 EN-05 35 49 9 2 4 2 0 85 6 55
2017 EN-06 48 38 5 10 0 0 0 86 10 21
2014 EN 35 44 10 6 4 0 0 79 11 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 42 7 5 9 0 0 78 15 55
2014 EN-05 35 47 10 7 2 0 0 82 8 60
2014 EN-06 27 50 12 8 4 0 0 77 12 26

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 28 7 3 2 1 0 88 5 177
2020 EN-04 63 27 8 0 1 0 0 90 1 71
2020 EN-05 53 25 10 8 3 0 0 78 12 59
2020 EN-06 65 30 0 0 0 5 0 100 0 20
2019 EN 51 30 12 4 3 0 1 81 7 169
2019 EN-04 63 25 7 3 2 0 0 88 5 60
2019 EN-05 41 34 12 3 7 0 2 77 11 58
2019 EN-06 54 21 21 4 0 0 0 75 4 24
2018 EN 50 34 11 4 1 0 0 84 6 161
2018 EN-04 50 35 8 3 3 0 0 85 6 62
2018 EN-05 49 38 9 4 0 0 0 87 4 55
2017 EN 51 32 11 3 3 0 0 84 5 146
2017 EN-03 42 42 17 0 0 0 0 83 0 12
2017 EN-04 57 34 4 2 2 0 0 92 4 47
2017 EN-05 51 29 15 2 4 0 0 80 5 55
2017 EN-06 48 29 19 5 0 0 0 76 5 21
2014 EN 36 41 14 6 3 0 0 77 9 159
2014 EN-03 50 28 17 6 0 0 0 78 6 18
2014 EN-04 33 40 11 7 9 0 0 73 16 55
2014 EN-05 42 38 17 3 0 0 0 80 3 60
2014 EN-06 23 58 12 8 0 0 0 81 8 26

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 38 13 7 4 3 1 75 11 178
2020 EN-04 30 44 15 4 1 4 1 78 6 71
2020 EN-05 33 30 17 10 10 0 0 63 20 60
2020 EN-06 45 35 10 10 0 0 0 80 10 20
2019 EN 21 32 22 13 5 6 0 57 19 171
2019 EN-04 28 28 30 5 2 8 0 61 7 61
2019 EN-05 19 32 22 15 10 2 0 52 26 59
2019 EN-06 25 29 13 25 4 4 0 57 30 24
2018 EN 22 38 19 13 4 4 0 62 18 166
2018 EN-04 19 46 13 11 3 8 0 71 16 63
2018 EN-05 17 37 20 17 5 3 0 56 23 59
2017 EN 21 29 25 16 4 5 0 53 22 146
2017 EN-03 42 25 8 17 0 8 0 73 18 12
2017 EN-04 19 30 32 13 2 4 0 51 16 47
2017 EN-05 18 36 20 18 4 4 0 57 23 55
2017 EN-06 24 14 33 24 5 0 0 38 29 21
2014 EN 23 42 16 6 4 8 1 71 12 159
2014 EN-03 28 28 11 0 0 28 6 83 0 18
2014 EN-04 18 40 18 7 5 11 0 65 14 55
2014 EN-05 23 45 17 8 5 2 0 69 14 60
2014 EN-06 27 50 15 4 4 0 0 77 8 26

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 36 19 13 6 1 0 62 18 176
2020 EN-04 18 44 24 10 3 1 0 63 13 71
2020 EN-05 25 25 20 17 12 0 0 51 29 59
2020 EN-06 42 16 21 16 5 0 0 58 21 19
2019 EN 19 29 25 19 8 1 1 48 27 171
2019 EN-04 26 21 31 20 2 0 0 48 21 61
2019 EN-05 20 31 20 14 14 0 2 52 28 59
2019 EN-06 13 25 17 29 17 0 0 38 46 24
2018 EN 19 32 21 16 12 1 0 51 27 165
2018 EN-04 19 34 21 16 8 2 0 54 25 62
2018 EN-05 15 31 25 14 15 0 0 46 29 59
2017 EN 16 24 25 23 8 3 0 41 33 146
2017 EN-03 33 25 17 17 0 8 0 64 18 12
2017 EN-04 11 28 25 28 6 2 0 39 35 47
2017 EN-05 16 24 27 24 7 2 0 41 32 55
2017 EN-06 14 19 33 24 10 0 0 33 33 21
2014 EN 16 38 24 13 6 2 1 56 19 159
2014 EN-03 33 22 28 6 0 6 6 63 6 18
2014 EN-04 9 38 25 16 7 4 0 49 25 55
2014 EN-05 15 48 17 12 8 0 0 63 20 60
2014 EN-06 23 27 35 12 4 0 0 50 15 26

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 33 24 16 6 3 0 53 22 178
2020 EN-04 17 32 28 18 3 1 0 50 21 71
2020 EN-05 17 35 18 15 12 3 0 53 28 60
2020 EN-06 15 20 35 25 5 0 0 35 30 20
2019 EN 12 29 21 21 13 4 0 43 35 171
2019 EN-04 21 25 28 16 8 2 0 47 25 61
2019 EN-05 12 34 15 19 17 3 0 47 37 59
2019 EN-06 0 25 21 33 21 0 0 25 54 24
2018 EN 16 26 25 18 12 4 0 43 31 164
2018 EN-04 13 27 29 16 11 5 0 42 28 63
2018 EN-05 14 33 19 16 14 5 0 49 31 58
2018 EN-06 11 11 32 26 21 0 0 21 47 19
2017 EN 6 24 30 23 10 7 0 32 35 146
2017 EN-03 17 33 17 17 0 17 0 60 20 12
2017 EN-04 4 28 28 26 8 6 0 34 36 47
2017 EN-05 7 22 33 22 7 9 0 32 32 55
2017 EN-06 5 19 29 29 19 0 0 24 48 21
2014 EN 10 30 30 18 8 4 1 42 26 159
2014 EN-03 28 17 33 6 0 11 6 53 7 18
2014 EN-04 4 29 33 18 9 7 0 35 29 55
2014 EN-05 12 37 20 22 8 2 0 49 31 60
2014 EN-06 8 23 46 15 8 0 0 31 23 26

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 17 34 26 16 6 1 0 51 22 176
2020 EN-04 18 23 34 23 3 0 0 41 25 71
2020 EN-05 13 38 22 13 13 0 0 52 27 60
2020 EN-06 11 50 28 6 6 0 0 61 11 18
2019 EN 11 30 22 26 9 2 0 42 36 171
2019 EN-04 16 26 25 26 5 2 0 43 32 61
2019 EN-05 10 36 17 19 19 0 0 46 37 59
2019 EN-06 8 33 17 38 4 0 0 42 42 24
2018 EN 14 31 25 22 4 4 0 47 28 166
2018 EN-04 16 27 25 22 2 8 0 47 26 63
2018 EN-05 15 29 24 29 2 2 0 45 31 59
2017 EN 10 46 18 17 8 2 0 57 25 145
2017 EN-03 33 58 8 0 0 0 0 92 0 12
2017 EN-04 6 55 15 13 8 2 0 63 22 47
2017 EN-05 7 46 19 20 6 2 0 55 26 54
2017 EN-06 14 33 24 29 0 0 0 48 29 21
2014 EN 15 38 27 11 7 1 1 54 18 159
2014 EN-03 28 22 28 11 0 6 6 56 13 18
2014 EN-04 13 38 27 13 9 0 0 51 22 55
2014 EN-05 15 43 25 8 8 0 0 58 17 60
2014 EN-06 12 38 31 15 4 0 0 50 19 26
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 36 14 11 3 0 1 72 15 177
2020 EN-04 30 41 15 11 3 0 0 70 14 71
2020 EN-05 34 25 15 17 7 0 2 60 24 59
2020 EN-06 30 50 15 5 0 0 0 80 5 20
2019 EN 25 36 19 13 6 1 0 61 19 171
2019 EN-04 30 34 18 13 5 0 0 64 18 61
2019 EN-05 20 39 17 15 8 0 0 59 24 59
2019 EN-06 33 33 21 8 4 0 0 67 13 24
2018 EN 24 38 20 11 5 1 0 63 17 164
2018 EN-03 26 42 16 5 5 5 0 72 11 19
2018 EN-04 32 37 16 11 5 0 0 68 16 63
2018 EN-05 16 45 17 12 9 2 0 61 21 58
2017 EN 19 47 13 15 6 0 0 66 21 146
2017 EN-03 8 67 8 17 0 0 0 75 17 12
2017 EN-04 21 51 11 8 9 0 0 72 17 47
2017 EN-05 20 42 13 18 7 0 0 62 25 55
2017 EN-06 29 33 24 14 0 0 0 62 14 21
2014 EN 14 46 19 13 8 0 0 60 20 159
2014 EN-03 17 56 22 6 0 0 0 72 6 18
2014 EN-04 16 40 22 13 9 0 0 56 22 55
2014 EN-05 12 50 17 15 7 0 0 62 22 60
2014 EN-06 15 42 19 12 12 0 0 58 23 26

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 48 10 7 1 0 0 82 7 174
2020 EN-04 41 39 14 6 0 0 0 80 6 69
2020 EN-05 29 49 7 14 2 0 0 78 15 59
2020 EN-06 30 65 5 0 0 0 0 95 0 20
2019 EN 20 50 12 13 4 0 0 70 18 171
2019 EN-04 23 52 11 11 2 0 0 75 13 61
2019 EN-05 17 56 15 5 7 0 0 73 12 59
2019 EN-06 25 42 8 25 0 0 0 67 25 24
2018 EN 27 49 13 10 2 0 0 75 11 166
2018 EN-04 33 49 8 8 2 0 0 83 10 63
2018 EN-05 24 46 20 8 2 0 0 69 10 59
2017 EN 20 55 13 8 4 0 0 75 12 146
2017 EN-03 25 50 8 17 0 0 0 75 17 12
2017 EN-04 21 64 11 0 4 0 0 85 4 47
2017 EN-05 16 53 16 11 4 0 0 69 15 55
2017 EN-06 29 52 10 10 0 0 0 81 10 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 49 34 8 6 2 1 0 84 8 177
2020 EN-04 54 34 7 4 1 0 0 87 6 71
2020 EN-05 46 25 14 8 5 2 0 72 14 59
2020 EN-06 55 35 5 5 0 0 0 90 5 20
2019 EN 38 36 12 9 4 1 1 75 13 171
2019 EN-04 49 33 8 7 3 0 0 82 10 61
2019 EN-05 36 32 14 8 8 2 0 69 17 59
2019 EN-06 42 33 8 17 0 0 0 75 17 24
2018 EN 38 40 12 7 1 1 0 79 9 161
2018 EN-04 42 39 13 5 2 0 0 81 6 62
2018 EN-05 31 47 11 7 2 2 0 80 9 55
2017 EN 36 42 13 6 2 1 0 79 8 146
2017 EN-03 17 67 8 8 0 0 0 83 8 12
2017 EN-04 42 40 6 7 2 2 0 85 9 47
2017 EN-05 31 45 16 5 2 0 0 76 7 55
2017 EN-06 43 33 19 5 0 0 0 76 5 21
2014 EN 30 48 11 7 3 1 1 79 10 159
2014 EN-03 44 39 6 6 0 6 0 88 6 18
2014 EN-04 18 56 13 7 5 0 0 75 13 55
2014 EN-05 38 48 10 2 0 0 2 88 2 60
2014 EN-06 27 35 15 19 4 0 0 62 23 26

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 47 10 7 0 1 0 83 7 176
2020 EN-04 37 42 14 6 0 1 0 80 6 71
2020 EN-05 37 44 7 12 0 0 0 81 12 59
2020 EN-06 50 45 5 0 0 0 0 95 0 20
2019 EN 33 38 15 10 2 1 0 72 13 169
2019 EN-04 28 44 23 3 2 0 0 72 5 61
2019 EN-05 41 37 5 12 5 0 0 78 17 59
2019 EN-06 48 35 17 0 0 0 0 83 0 23
2018 EN 37 45 8 8 1 0 1 84 9 166
2018 EN-04 33 49 8 6 2 0 2 84 8 63
2018 EN-05 37 42 12 7 0 0 2 81 7 59
2017 EN 35 49 7 6 3 0 0 84 9 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 28 59 4 2 6 0 0 87 8 47
2017 EN-05 35 45 7 13 0 0 0 80 13 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 31 50 10 5 4 0 0 81 9 159
2014 EN-03 22 50 22 6 0 0 0 72 6 18
2014 EN-04 25 49 13 5 7 0 0 75 13 55
2014 EN-05 32 55 7 3 3 0 0 87 7 60
2014 EN-06 46 38 4 8 4 0 0 85 12 26

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 27 13 5 4 1 1 79 9 176
2020 EN-04 47 39 11 0 1 1 0 87 1 70
2020 EN-05 40 25 12 13 8 0 2 66 22 60
2020 EN-06 70 5 20 0 5 0 0 75 5 20

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 38 17 15 8 1 0 59 24 177
2020 EN-04 17 40 17 19 6 1 0 58 25 70
2020 EN-05 23 27 18 15 17 0 0 50 32 60
2020 EN-06 10 45 25 15 5 0 0 55 20 20
2019 EN 16 30 22 18 13 1 0 46 31 171
2019 EN-04 20 21 23 21 15 0 0 41 36 61
2019 EN-05 17 36 14 14 19 2 0 53 33 59
2019 EN-06 17 33 29 17 4 0 0 50 21 24
2018 EN 15 37 20 16 10 2 0 53 26 163
2018 EN-03 32 32 21 0 11 5 0 67 11 19
2018 EN-04 10 38 27 14 8 3 0 49 23 63
2018 EN-05 16 35 14 21 14 0 0 51 35 57
2017 EN 14 46 16 13 9 2 0 62 22 146
2017 EN-03 17 58 8 8 0 8 0 82 9 12
2017 EN-04 15 38 15 17 13 2 0 54 30 47
2017 EN-05 15 47 15 13 9 2 0 63 22 55
2017 EN-06 14 57 24 5 0 0 0 71 5 21
2014 EN 19 42 19 9 9 1 0 62 18 159
2014 EN-03 17 56 11 11 0 6 0 76 12 18
2014 EN-04 22 29 25 9 13 2 0 52 22 55
2014 EN-05 17 47 20 7 10 0 0 63 17 60
2014 EN-06 19 50 12 15 4 0 0 69 19 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 26 18 18 21 1 3 41 40 177
2020 EN-04 11 21 23 27 15 0 3 33 43 71
2020 EN-05 12 20 15 14 37 0 2 33 52 59
2020 EN-06 15 20 25 10 15 0 15 41 29 20
2019 EN 8 31 17 20 23 0 1 39 44 171
2019 EN-04 7 31 16 21 25 0 0 38 46 61
2019 EN-05 5 32 14 20 29 0 0 37 49 59
2019 EN-06 17 29 17 21 13 0 4 48 35 24
2018 EN 11 23 22 23 19 1 1 35 42 161
2018 EN-03 32 21 21 16 11 0 0 53 26 19
2018 EN-04 11 19 19 27 19 3 0 32 48 62
2018 EN-05 5 28 19 23 23 0 2 34 46 57
2017 EN 8 22 17 27 22 2 2 31 51 144
2017 EN-03 17 17 8 33 8 17 0 40 50 12
2017 EN-04 4 25 25 13 32 0 0 30 45 47
2017 EN-05 7 15 16 42 20 0 0 22 62 55
2017 EN-06 11 37 5 21 11 0 16 56 38 19
2014 EN 5 26 19 24 24 0 2 31 49 159
2014 EN-03 0 17 28 39 17 0 0 17 56 18
2014 EN-04 5 22 18 20 33 0 2 28 54 55
2014 EN-05 2 30 20 28 20 0 0 32 48 60
2014 EN-06 15 31 15 12 19 0 8 50 33 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 34 15 5 3 0 1 76 9 178
2020 EN-04 37 37 17 6 3 0 1 74 9 71
2020 EN-05 43 37 13 3 3 0 0 80 7 60
2020 EN-06 50 30 5 10 5 0 0 80 15 20
2019 EN 50 23 13 6 4 2 2 76 10 171
2019 EN-04 43 28 10 10 5 2 3 74 16 61
2019 EN-05 51 20 17 5 5 2 0 72 10 59
2019 EN-06 63 21 8 4 0 4 0 87 4 24

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 27 12 8 3 0 1 76 12 178
2020 EN-04 45 32 10 7 4 0 1 79 11 71
2020 EN-05 45 25 15 12 3 0 0 70 15 60
2020 EN-06 65 25 10 0 0 0 0 90 0 20
2019 EN 51 27 9 6 3 1 2 81 10 171
2019 EN-04 41 25 15 10 3 2 5 70 14 61
2019 EN-05 56 25 7 5 5 2 0 83 10 59
2019 EN-06 79 21 0 0 0 0 0 100 0 24

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 65 13 7 5 4 3 2 82 10 178
2020 EN-04 63 18 8 3 1 3 3 87 4 71
2020 EN-05 55 8 12 10 10 5 0 67 21 60
2020 EN-06 85 10 0 5 0 0 0 95 5 20
2019 EN 65 10 12 3 4 4 2 80 8 169
2019 EN-04 59 11 13 7 3 3 3 75 11 61
2019 EN-05 68 7 12 2 7 3 2 79 9 59
2019 EN-06 78 9 4 0 4 4 0 91 5 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 73 12 3 0 1 2 8 95 1 177
2020 EN-04 67 14 4 0 1 1 11 93 2 70
2020 EN-05 78 13 3 0 0 3 2 96 0 60
2020 EN-06 80 0 5 0 0 0 15 94 0 20
2019 EN 83 2 2 1 1 4 7 96 1 169
2019 EN-04 77 3 5 2 2 3 8 91 4 61
2019 EN-05 86 2 2 0 0 4 7 98 0 57
2019 EN-06 88 0 0 0 0 8 4 100 0 24

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 40 11 6 2 0 0 80 8 177
2020 EN-04 39 42 13 6 0 0 0 82 6 71
2020 EN-05 32 37 14 12 5 0 0 69 17 59
2020 EN-06 65 25 5 0 5 0 0 90 5 20
2019 EN 29 45 11 9 6 0 0 74 15 170
2019 EN-04 30 43 11 11 5 0 0 72 16 61
2019 EN-05 32 41 12 5 10 0 0 73 15 59
2019 EN-06 46 38 4 8 4 0 0 83 13 24
2018 EN 34 41 12 11 2 0 0 75 13 166
2018 EN-04 37 30 19 13 2 0 0 67 14 63
2018 EN-05 27 47 12 14 0 0 0 75 14 59
2017 EN 27 51 10 8 3 0 0 78 12 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 15 62 15 8 0 0 0 77 8 47
2017 EN-05 25 51 7 11 5 0 0 76 16 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 19 51 11 9 10 0 0 70 19 159
2014 EN-03 22 61 11 6 0 0 0 83 6 18
2014 EN-04 22 38 15 13 13 0 0 60 25 55
2014 EN-05 12 63 5 8 12 0 0 75 20 60
2014 EN-06 27 42 19 4 8 0 0 69 12 26

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 38 10 8 5 0 0 78 12 177
2020 EN-04 41 39 11 7 1 0 0 80 8 71
2020 EN-05 37 25 12 15 10 0 0 63 25 59
2020 EN-06 45 45 5 0 5 0 0 90 5 20
2019 EN 28 30 18 15 8 0 0 58 23 171
2019 EN-04 26 30 25 13 7 0 0 56 20 61
2019 EN-05 31 29 14 12 15 0 0 59 27 59
2019 EN-06 33 33 17 13 4 0 0 67 17 24
2018 EN 34 39 11 11 5 0 0 73 16 165
2018 EN-04 27 49 11 6 6 0 0 76 13 63
2018 EN-05 34 31 16 14 5 0 0 66 19 58
2017 EN 30 38 12 16 4 0 0 69 20 146
2017 EN-03 67 25 0 8 0 0 0 92 8 12
2017 EN-04 30 41 13 15 2 0 0 70 17 47
2017 EN-05 22 40 16 16 5 0 0 62 22 55
2017 EN-06 38 43 10 10 0 0 0 81 10 21
2014 EN 23 42 14 13 8 0 0 65 21 159
2014 EN-03 28 50 17 6 0 0 0 78 6 18
2014 EN-04 22 40 13 16 9 0 0 62 25 55
2014 EN-05 20 43 13 12 12 0 0 63 23 60
2014 EN-06 31 35 15 15 4 0 0 65 19 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 47 12 5 2 0 1 81 6 177
2020 EN-04 27 57 11 3 0 0 1 86 3 70
2020 EN-05 35 40 15 5 5 0 0 75 10 60
2020 EN-06 45 40 10 5 0 0 0 85 5 20
2019 EN 27 42 15 11 4 1 1 70 15 170
2019 EN-04 20 49 16 11 2 0 2 70 13 61
2019 EN-05 34 36 10 9 7 2 2 73 16 58
2019 EN-06 42 29 13 17 0 0 0 71 17 24
2018 EN 34 39 14 10 4 0 0 73 13 164
2018 EN-04 35 44 15 5 2 0 0 79 6 62
2018 EN-05 22 41 16 16 5 0 0 64 21 58
2017 EN 25 48 12 11 3 0 1 74 14 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 23 60 8 6 2 0 0 83 8 47
2017 EN-05 18 44 16 16 4 0 2 63 20 55
2017 EN-06 33 43 10 14 0 0 0 76 14 21
2014 EN 21 45 19 11 4 0 0 66 14 159
2014 EN-03 33 56 6 6 0 0 0 89 6 18
2014 EN-04 16 51 15 11 7 0 0 67 18 55
2014 EN-05 20 37 25 15 3 0 0 57 18 60
2014 EN-06 23 46 27 4 0 0 0 69 4 26

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 17 54 16 10 3 0 1 72 12 178
2020 EN-04 18 54 18 7 3 0 0 72 10 71
2020 EN-05 15 48 18 13 5 0 0 63 18 60
2020 EN-06 5 75 5 15 0 0 0 80 15 20
2019 EN 15 42 22 14 5 3 0 58 19 171
2019 EN-04 18 30 30 18 2 3 0 49 20 61
2019 EN-05 15 46 19 8 10 2 0 62 19 59
2019 EN-06 25 46 13 13 4 0 0 71 17 24
2018 EN 16 39 27 11 5 2 0 56 16 164
2018 EN-04 13 33 33 8 8 5 0 48 17 63
2018 EN-05 12 44 25 16 4 0 0 56 19 57
2017 EN 12 41 23 13 8 3 0 55 21 146
2017 EN-03 25 50 17 0 0 8 0 82 0 12
2017 EN-04 8 45 21 15 6 4 0 55 22 47
2017 EN-05 9 33 29 20 7 2 0 43 28 55
2017 EN-06 19 52 24 0 5 0 0 71 5 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 33 11 8 4 1 1 76 13 178
2020 EN-04 39 31 15 10 3 0 1 71 13 71
2020 EN-05 45 33 7 8 7 0 0 78 15 60
2020 EN-06 40 30 10 10 5 0 5 74 16 20
2019 EN 39 39 9 7 5 0 1 79 12 170
2019 EN-04 38 36 10 10 5 0 2 75 15 61
2019 EN-05 42 41 8 2 7 0 0 83 8 59
2019 EN-06 39 43 0 9 4 0 4 86 14 23
2018 EN 39 43 9 4 4 0 1 83 8 165
2018 EN-04 35 44 13 3 5 0 0 79 8 63
2018 EN-05 48 34 9 3 3 0 2 84 7 58
2017 EN 45 33 14 6 1 0 0 78 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 32 9 8 0 0 0 83 8 47
2017 EN-05 44 35 14 5 2 0 0 78 7 55
2017 EN-06 33 33 24 10 0 0 0 67 10 21
2014 EN 31 39 16 8 3 1 1 72 12 159
2014 EN-03 39 33 17 0 6 6 0 76 6 18
2014 EN-04 29 44 11 9 5 0 2 74 15 55
2014 EN-05 37 35 17 10 2 0 0 72 12 60
2014 EN-06 19 42 27 8 0 4 0 64 8 26

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 34 21 15 11 0 0 53 26 177
2020 EN-04 20 35 20 15 10 0 0 55 25 71
2020 EN-05 12 36 24 15 14 0 0 47 29 59
2020 EN-06 30 15 10 25 20 0 0 45 45 20
2019 EN 23 37 17 15 8 0 0 61 22 171
2019 EN-04 20 38 18 20 5 0 0 57 25 61
2019 EN-05 27 39 17 5 12 0 0 66 17 59
2019 EN-06 25 21 17 25 13 0 0 46 38 24
2018 EN 20 40 21 13 5 1 1 61 18 164
2018 EN-04 24 40 24 10 2 0 0 65 11 62
2018 EN-05 17 34 24 12 9 2 2 54 21 58
2017 EN 22 38 19 14 8 0 0 60 22 146
2017 EN-03 33 50 8 0 8 0 0 83 8 12
2017 EN-04 21 42 21 11 4 0 0 64 15 47
2017 EN-05 22 31 24 16 7 0 0 53 24 55
2017 EN-06 19 38 10 24 10 0 0 57 33 21
2014 EN 18 43 26 8 5 0 0 61 13 159
2014 EN-03 22 61 17 0 0 0 0 83 0 18
2014 EN-04 18 49 20 5 7 0 0 67 13 55
2014 EN-05 17 32 38 10 3 0 0 48 13 60
2014 EN-06 15 46 15 15 8 0 0 62 23 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 51 49 178
2020 EN-04 58 42 71
2020 EN-05 47 53 60
2020 EN-06 45 55 20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 68 23 3 0 0 4 2 97 0 178
2020 EN-04 76 18 1 0 0 4 0 99 0 71
2020 EN-05 65 25 5 0 0 5 0 95 0 60
2020 EN-06 60 25 5 0 0 0 10 94 0 20

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EN 21 44 35 178
2020 EN-04 24 46 30 71
2020 EN-05 17 42 42 60
2020 EN-06 25 50 25 20
2019 EN 18 49 33 170
2019 EN-04 16 51 33 61
2019 EN-05 17 48 34 58
2019 EN-06 25 54 21 24
2018 EN 22 55 23 166
2018 EN-04 16 62 22 63
2018 EN-05 27 44 29 59
2017 EN 15 58 27 144
2017 EN-03 8 83 8 12
2017 EN-04 19 51 30 47
2017 EN-05 15 53 32 53
2017 EN-06 10 76 14 21
2014 EN 11 54 35 159
2014 EN-03 11 67 22 18
2014 EN-04 13 53 35 55
2014 EN-05 8 50 42 60
2014 EN-06 12 58 31 26

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EN 14 57 16 8 3 3 37
2020 EN-04 18 53 24 6 0 0 17
2020 EN-05 0 80 0 10 10 0 10
2019 EN 20 47 20 10 3 0 30
2019 EN-04 10 50 20 10 10 0 10
2019 EN-05 10 50 30 10 0 0 10
2018 EN 14 50 17 14 0 6 36
2018 EN-04 0 40 40 10 0 10 10
2018 EN-05 13 56 13 19 0 0 16
2017 EN 14 50 18 18 0 0 22
2014 EN 0 59 12 29 9999 0 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 39 5 3 1 0 0 91 4 176
2020 EN-04 49 42 7 1 0 0 0 92 1 71
2020 EN-05 53 37 3 5 2 0 0 90 7 59
2020 EN-06 68 26 5 0 0 0 0 95 0 19
2019 EN 40 42 9 7 3 0 0 82 9 169
2019 EN-04 39 46 5 7 3 0 0 85 10 61
2019 EN-05 44 34 10 7 5 0 0 78 12 59
2019 EN-06 50 46 4 0 0 0 0 96 0 24
2018 EN 48 45 4 4 1 0 0 92 4 166
2018 EN-04 48 46 5 2 0 0 0 94 2 63
2018 EN-05 42 47 3 7 0 0 0 90 7 59
2017 EN 43 39 10 5 3 0 0 82 8 145
2017 EN-03 58 17 17 8 0 0 0 75 8 12
2017 EN-04 34 53 6 4 2 0 0 87 6 47
2017 EN-05 46 34 13 5 2 0 0 80 7 55
2017 EN-06 60 40 0 0 0 0 0 100 0 20
2014 EN 38 39 13 9 1 0 0 77 9 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 35 35 16 15 0 0 0 69 15 55
2014 EN-05 37 47 10 5 2 0 0 83 7 60
2014 EN-06 46 35 15 4 0 0 0 81 4 26

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 55 12 11 3 1 0 75 14 178
2020 EN-04 21 51 15 11 1 0 0 72 13 71
2020 EN-05 17 60 10 8 5 0 0 77 13 60
2020 EN-06 20 35 15 25 5 0 0 55 30 20
2019 EN 17 47 18 15 4 0 0 64 19 171
2019 EN-04 20 51 18 11 0 0 0 70 11 61
2019 EN-05 17 44 15 17 7 0 0 61 24 59
2019 EN-06 21 38 21 13 8 0 0 58 21 24
2018 EN 15 40 20 15 9 2 0 56 24 164
2018 EN-04 17 38 25 13 5 2 0 56 18 63
2018 EN-05 5 46 14 18 12 5 0 54 31 57
2017 EN 12 42 18 21 6 1 0 54 27 146
2017 EN-03 33 33 8 17 0 8 0 73 18 12
2017 EN-04 8 53 15 19 4 0 0 62 24 47
2017 EN-05 9 38 22 20 9 2 0 48 30 55
2017 EN-06 14 38 19 24 5 0 0 52 29 21
2014 EN 18 45 19 13 5 0 1 63 18 159
2014 EN-03 28 33 28 6 0 0 6 65 6 18
2014 EN-04 16 47 20 11 5 0 0 64 16 55
2014 EN-05 18 48 15 13 5 0 0 67 18 60
2014 EN-06 12 42 19 19 8 0 0 54 27 26

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 18 45 25 4 0 2 30 24 177
2020 EN-04 1 24 50 21 3 0 0 24 26 70
2020 EN-05 12 13 45 23 3 0 3 28 26 60
2020 EN-06 0 15 35 45 5 0 0 50 15 20
2019 EN 7 24 44 19 4 1 3 23 32 170
2019 EN-04 3 18 50 22 2 2 3 25 23 60
2019 EN-05 12 22 44 17 2 0 3 19 35 59
2019 EN-06 8 38 29 17 8 0 0 25 46 24
2018 EN 4 25 49 16 4 1 0 21 29 165
2018 EN-04 3 14 56 21 5 2 0 26 18 63
2018 EN-05 9 31 43 16 0 2 0 16 40 58
2017 EN 10 25 48 10 5 0 2 16 36 144
2017 EN-03 0 27 64 9 0 0 0 9 27 11
2017 EN-04 6 17 57 15 2 0 2 17 24 47
2017 EN-05 13 32 42 7 4 0 2 11 45 54
2017 EN-06 10 24 48 5 14 0 0 19 33 21
2014 EN 13 37 32 11 6 0 1 17 51 158
2014 EN-03 11 33 39 11 6 0 0 17 44 18
2014 EN-04 11 39 35 7 6 0 2 13 51 54
2014 EN-05 18 33 28 15 5 0 0 20 52 60
2014 EN-06 8 46 27 8 12 0 0 19 54 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 11 27 44 11 2 1 57 16 176
2020 EN-04 3 10 23 49 14 1 0 64 13 70
2020 EN-05 8 12 28 37 10 3 2 49 21 60
2020 EN-06 5 20 35 35 5 0 0 40 25 20
2019 EN 4 17 34 29 14 2 1 44 21 169
2019 EN-04 0 15 33 32 15 2 3 49 16 60
2019 EN-05 9 14 40 29 7 2 0 37 23 58
2019 EN-06 0 25 29 25 21 0 0 46 25 24
2018 EN 4 14 32 32 11 4 2 46 19 164
2018 EN-03 5 11 21 42 21 0 0 63 16 19
2018 EN-04 0 5 32 40 16 5 3 60 5 63
2018 EN-05 7 28 29 26 3 7 0 31 37 58
2017 EN 9 20 31 23 11 3 3 36 31 144
2017 EN-03 8 8 25 25 25 8 0 55 18 12
2017 EN-04 0 13 42 28 11 4 2 41 14 47
2017 EN-05 15 31 22 20 4 2 6 26 50 54
2017 EN-06 10 19 29 24 19 0 0 43 29 21
2014 EN 15 28 31 17 8 1 1 25 44 159
2014 EN-03 17 22 28 22 11 0 0 33 39 18
2014 EN-04 15 18 35 18 9 4 2 29 35 55
2014 EN-05 15 33 32 15 5 0 0 20 48 60
2014 EN-06 15 38 23 15 8 0 0 23 54 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 23 27 34 11 2 2 1 13 51 177
2020 EN-04 13 30 34 16 3 3 1 19 45 70
2020 EN-05 38 23 32 5 0 2 0 5 63 60
2020 EN-06 35 30 30 5 0 0 0 5 65 20
2019 EN 28 29 24 11 6 1 2 17 58 170
2019 EN-04 21 34 21 11 7 2 3 19 59 61
2019 EN-05 38 17 28 12 3 2 0 16 56 58
2019 EN-06 38 42 8 8 4 0 0 13 79 24
2018 EN 24 32 24 13 2 2 2 17 58 165
2018 EN-04 17 35 21 14 6 2 5 22 56 63
2018 EN-05 29 29 26 10 0 3 2 11 62 58
2017 EN 28 35 19 8 5 3 1 14 66 146
2017 EN-03 8 33 25 17 0 17 0 20 50 12
2017 EN-04 17 38 28 6 8 2 0 15 57 47
2017 EN-05 33 36 18 7 2 2 2 9 72 55
2017 EN-06 48 24 10 10 10 0 0 19 71 21
2014 EN 43 26 18 6 3 1 1 10 72 159
2014 EN-03 28 33 22 6 6 0 6 12 65 18
2014 EN-04 38 29 20 7 0 4 2 8 71 55
2014 EN-05 45 25 20 3 7 0 0 10 70 60
2014 EN-06 62 19 8 12 0 0 0 12 81 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 19 44 25 5 1 1 30 25 176
2020 EN-04 4 16 54 20 6 0 0 26 20 70
2020 EN-05 10 22 49 17 0 0 2 17 33 59
2020 EN-06 10 45 10 30 5 0 0 35 55 20
2019 EN 5 20 41 28 5 0 1 33 25 169
2019 EN-04 3 25 39 25 7 0 2 32 28 61
2019 EN-05 10 17 38 33 2 0 0 34 28 58
2019 EN-06 4 26 48 13 9 0 0 22 30 23
2018 EN 8 23 38 24 5 1 1 30 31 164
2018 EN-04 6 21 32 37 2 0 2 39 28 62
2018 EN-05 9 22 59 7 2 2 0 9 32 58
2017 EN 8 22 40 21 8 1 1 29 31 145
2017 EN-03 0 0 42 42 17 0 0 58 0 12
2017 EN-04 7 17 42 23 11 0 0 34 24 47
2017 EN-05 11 24 44 17 2 2 0 19 36 54
2017 EN-06 5 48 24 14 10 0 0 24 52 21
2014 EN 11 24 42 17 6 0 1 23 35 159
2014 EN-03 0 17 39 33 11 0 0 44 17 18
2014 EN-04 9 20 53 11 5 0 2 17 30 55
2014 EN-05 12 23 43 15 7 0 0 22 35 60
2014 EN-06 19 38 19 23 0 0 0 23 58 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 28 34 16 4 1 1 20 45 176
2020 EN-04 16 29 33 16 6 1 0 22 45 70
2020 EN-05 22 29 34 14 2 0 0 15 51 59
2020 EN-06 20 35 30 10 5 0 0 15 55 20
2019 EN 13 33 27 21 4 1 1 25 47 169
2019 EN-04 10 40 23 20 3 2 2 24 52 60
2019 EN-05 14 33 33 19 2 0 0 21 47 58
2019 EN-06 29 29 21 17 4 0 0 21 58 24
2018 EN 15 32 33 10 6 2 1 17 49 164
2018 EN-03 11 16 37 11 21 5 0 33 28 19
2018 EN-04 11 25 35 16 8 3 2 25 38 63
2018 EN-05 21 41 28 7 0 2 2 7 64 58
2017 EN 14 36 25 17 7 1 1 24 50 145
2017 EN-03 0 8 42 33 8 8 0 45 9 12
2017 EN-04 6 41 23 21 8 0 0 30 47 47
2017 EN-05 24 35 26 11 4 0 0 15 59 54
2017 EN-06 14 52 14 5 14 0 0 19 67 21
2014 EN 17 36 29 11 4 0 3 16 54 159
2014 EN-03 0 28 28 33 6 0 6 41 29 18
2014 EN-04 13 36 31 7 7 0 5 15 52 55
2014 EN-05 25 33 27 13 2 0 0 15 58 60
2014 EN-06 19 46 31 0 4 0 0 4 65 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 13 34 32 13 3 1 47 18 176
2020 EN-04 3 16 23 36 17 4 1 56 20 70
2020 EN-05 10 12 46 25 5 2 0 31 22 59
2020 EN-06 0 20 45 25 10 0 0 35 20 20
2019 EN 3 9 30 38 18 0 2 57 13 169
2019 EN-04 0 8 39 31 18 0 3 51 8 61
2019 EN-05 5 12 33 34 14 0 2 49 18 58
2019 EN-06 4 13 13 50 21 0 0 71 17 24
2018 EN 5 8 29 34 14 5 5 53 14 162
2018 EN-04 3 5 24 38 17 8 5 64 9 63
2018 EN-05 9 11 35 32 5 4 5 40 21 57
2017 EN 2 11 24 39 16 1 7 59 14 145
2017 EN-03 0 8 17 50 17 8 0 73 9 12
2017 EN-04 4 11 21 36 19 2 6 60 16 47
2017 EN-05 2 17 28 41 7 0 6 51 20 54
2017 EN-06 0 5 29 38 24 0 5 65 5 21
2014 EN 2 8 30 35 21 1 3 58 10 158
2014 EN-03 0 6 53 18 24 0 0 41 6 17
2014 EN-04 4 7 22 35 27 2 4 65 12 55
2014 EN-05 2 10 33 38 12 2 3 53 12 60
2014 EN-06 0 4 27 38 27 0 4 68 4 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 28 35 17 5 1 0 22 43 176
2020 EN-04 6 29 39 19 9 0 0 27 34 70
2020 EN-05 20 27 37 14 0 2 0 14 48 59
2020 EN-06 35 30 15 20 0 0 0 20 65 20
2019 EN 17 21 42 16 3 0 2 19 38 170
2019 EN-04 15 20 34 23 3 0 5 28 36 61
2019 EN-05 16 22 41 17 3 0 0 21 38 58
2019 EN-06 33 17 42 4 4 0 0 8 50 24
2018 EN 13 33 31 16 3 2 1 20 48 165
2018 EN-04 10 27 32 24 5 2 2 30 38 63
2018 EN-05 14 41 33 7 0 3 2 7 58 58
2017 EN 14 23 40 12 6 1 3 19 39 145
2017 EN-03 8 0 50 25 17 0 0 42 8 12
2017 EN-04 11 21 38 21 4 2 2 27 33 47
2017 EN-05 17 26 41 9 2 2 4 12 45 54
2017 EN-06 10 43 33 0 14 0 0 14 52 21
2014 EN 18 29 35 11 6 0 1 17 47 159
2014 EN-03 17 11 44 17 6 0 6 24 29 18
2014 EN-04 15 27 36 15 5 0 2 20 43 55
2014 EN-05 17 28 40 10 5 0 0 15 45 60
2014 EN-06 27 46 15 4 8 0 0 12 73 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 2 9 32 42 14 1 1 56 11 177
2020 EN-04 6 7 30 43 13 0 1 57 13 70
2020 EN-05 0 10 32 40 17 2 0 58 10 60
2020 EN-06 0 10 20 60 10 0 0 70 10 20
2019 EN 3 8 30 37 19 1 2 58 12 170
2019 EN-04 3 13 16 44 18 0 5 66 17 61
2019 EN-05 5 7 34 29 22 2 2 53 12 59
2019 EN-06 0 4 35 39 22 0 0 61 4 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 40 29 13 6 1 0 52 19 178
2020 EN-04 15 34 35 13 3 0 0 49 15 71
2020 EN-05 7 47 18 17 10 2 0 54 27 60
2020 EN-06 10 35 30 15 10 0 0 45 25 20
2019 EN 9 30 29 24 6 2 0 40 30 169
2019 EN-04 10 28 37 25 0 0 0 38 25 60
2019 EN-05 12 31 24 20 10 3 0 44 32 59
2019 EN-06 9 35 17 26 13 0 0 43 39 23

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 31 7 6 4 0 0 83 10 176
2020 EN-04 53 33 11 1 1 0 0 86 3 70
2020 EN-05 44 29 7 12 8 0 0 73 20 59
2020 EN-06 60 30 0 5 5 0 0 90 10 20
2019 EN 42 36 12 5 5 1 0 79 9 171
2019 EN-04 43 30 21 3 3 0 0 72 7 61
2019 EN-05 37 39 8 5 8 2 0 78 14 59
2019 EN-06 58 33 0 4 4 0 0 92 8 24
2018 EN 45 39 6 7 2 1 0 84 10 165
2018 EN-04 48 35 8 3 5 2 0 84 8 63
2018 EN-05 41 40 5 14 0 0 0 81 14 58
2017 EN 40 43 8 5 2 1 0 85 7 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 36 45 6 11 0 2 0 83 11 47
2017 EN-05 42 46 5 3 2 2 0 89 5 55
2017 EN-06 57 33 10 0 0 0 0 90 0 21
2014 EN 47 32 8 8 3 2 0 81 11 159
2014 EN-03 39 39 11 6 0 6 0 82 6 18
2014 EN-04 36 40 5 11 5 2 0 78 17 55
2014 EN-05 55 23 8 10 2 2 0 80 12 60
2014 EN-06 58 31 12 0 0 0 0 88 0 26

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 31 6 5 2 0 0 87 7 175
2020 EN-04 63 28 6 3 0 0 0 92 3 71
2020 EN-05 41 34 9 10 5 0 0 76 16 58
2020 EN-06 58 32 5 0 5 0 0 89 5 19
2019 EN 46 42 6 4 2 0 0 88 6 171
2019 EN-04 48 41 8 2 2 0 0 89 3 61
2019 EN-05 39 44 5 7 5 0 0 83 12 59
2019 EN-06 67 25 4 4 0 0 0 92 4 24
2018 EN 45 39 7 5 2 1 0 85 7 165
2018 EN-04 46 38 13 0 2 2 0 85 2 63
2018 EN-05 40 41 3 12 3 0 0 81 16 58
2017 EN 45 43 8 3 1 0 0 88 4 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 43 51 4 2 0 0 0 94 2 47
2017 EN-05 47 36 11 4 2 0 0 84 5 55
2017 EN-06 48 48 5 0 0 0 0 95 0 21
2014 EN 48 42 8 2 0 0 0 90 2 159
2014 EN-03 39 56 6 0 0 0 0 94 0 18
2014 EN-04 40 47 9 4 0 0 0 87 4 55
2014 EN-05 52 40 7 2 0 0 0 92 2 60
2014 EN-06 62 27 12 0 0 0 0 88 0 26

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 40 8 5 1 0 0 86 6 177
2020 EN-04 45 45 7 1 1 0 0 90 3 71
2020 EN-05 39 39 12 8 2 0 0 78 10 59
2020 EN-06 60 30 5 5 0 0 0 90 5 20
2019 EN 41 39 12 4 4 1 0 81 8 171
2019 EN-04 36 44 15 3 2 0 0 80 5 61
2019 EN-05 44 31 12 5 7 2 0 76 12 59
2019 EN-06 63 29 0 8 0 0 0 92 8 24
2018 EN 42 42 10 5 0 1 0 85 5 165
2018 EN-04 41 43 10 5 0 2 0 85 5 63
2018 EN-05 41 38 12 7 0 2 0 81 7 58

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 45 11 5 3 0 1 81 8 177
2020 EN-04 37 46 14 1 1 0 0 83 3 71
2020 EN-05 38 33 13 8 7 0 0 72 15 60
2020 EN-06 32 53 0 16 0 0 0 84 16 19
2019 EN 31 41 16 8 4 1 0 72 12 170
2019 EN-04 28 48 13 7 3 0 0 77 10 60
2019 EN-05 37 32 12 10 7 2 0 71 17 59
2019 EN-06 50 25 13 13 0 0 0 75 13 24
2018 EN 39 45 10 4 3 1 0 84 7 166
2018 EN-04 33 48 14 3 2 0 0 81 5 63
2018 EN-05 37 46 5 5 5 2 0 84 10 59
2017 EN 34 47 14 1 4 0 0 81 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 32 57 9 0 2 0 0 89 2 47
2017 EN-05 31 42 22 0 5 0 0 73 5 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 38 42 11 6 2 1 0 81 8 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 40 13 7 4 0 0 76 11 55
2014 EN-05 43 37 12 5 2 2 0 81 7 60
2014 EN-06 27 65 4 4 0 0 0 92 4 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 40 11 6 3 2 1 80 9 178
2020 EN-04 37 42 11 4 1 4 0 82 6 71
2020 EN-05 38 38 8 7 8 0 0 77 15 60
2020 EN-06 50 30 10 10 0 0 0 80 10 20
2019 EN 43 40 9 5 2 1 0 84 7 171
2019 EN-04 48 43 7 2 2 0 0 90 3 61
2019 EN-05 44 32 12 5 5 2 0 78 10 59
2019 EN-06 42 46 4 8 0 0 0 88 8 24
2018 EN 39 42 13 2 2 1 0 82 5 166
2018 EN-04 32 46 17 0 2 3 0 80 2 63
2018 EN-05 42 41 8 3 5 0 0 83 8 59
2017 EN 32 51 9 3 2 2 0 85 6 145
2017 EN-03 33 67 0 0 0 0 0 100 0 12
2017 EN-04 28 55 11 0 0 6 0 89 0 47
2017 EN-05 33 50 7 6 4 0 0 83 9 54
2017 EN-06 48 43 10 0 0 0 0 90 0 21
2014 EN 41 39 13 4 1 2 0 81 5 159
2014 EN-03 39 33 17 6 0 6 0 76 6 18
2014 EN-04 42 38 11 4 2 4 0 83 6 55
2014 EN-05 47 35 15 2 2 0 0 82 3 60
2014 EN-06 27 54 12 8 0 0 0 81 8 26

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 31 6 3 4 0 1 87 7 178
2020 EN-04 55 38 6 0 1 0 0 93 1 71
2020 EN-05 47 27 12 5 10 0 0 73 15 60
2020 EN-06 75 20 0 5 0 0 0 95 5 20
2019 EN 46 35 13 4 2 0 0 81 6 171
2019 EN-04 49 33 13 3 2 0 0 82 5 61
2019 EN-05 42 32 17 3 5 0 0 75 8 59
2019 EN-06 54 25 13 8 0 0 0 79 8 24
2018 EN 44 47 5 2 1 0 0 91 4 165
2018 EN-03 53 37 5 5 0 0 0 89 5 19
2018 EN-04 43 49 3 3 2 0 0 92 5 63
2018 EN-05 41 51 7 2 0 0 0 92 2 59
2017 EN 40 47 8 4 1 0 0 86 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 40 49 8 2 0 0 0 89 2 47
2017 EN-05 35 49 7 9 0 0 0 84 9 55
2017 EN-06 62 24 10 0 5 0 0 86 5 21
2014 EN 48 40 7 3 3 0 0 88 5 159
2014 EN-03 50 33 11 6 0 0 0 83 6 18
2014 EN-04 44 42 7 4 4 0 0 85 7 55
2014 EN-05 53 35 8 0 3 0 0 88 3 60
2014 EN-06 46 50 0 4 0 0 0 96 4 26

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 30 10 4 3 4 1 82 8 178
2020 EN-04 46 31 15 3 3 0 1 79 6 71
2020 EN-05 47 27 5 8 7 5 2 79 16 60
2020 EN-06 65 25 5 0 0 5 0 95 0 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 38 14 7 3 5 1 74 11 178
2020 EN-04 31 37 17 8 1 6 0 72 10 71
2020 EN-05 38 33 8 7 7 7 0 77 14 60
2020 EN-06 35 40 15 10 0 0 0 75 10 20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 40 7 7 4 1 1 80 12 178
2020 EN-04 35 49 8 1 3 1 1 87 4 71
2020 EN-05 40 27 7 17 10 0 0 67 27 60
2020 EN-06 65 25 10 0 0 0 0 90 0 20

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 25 38 15 9 6 4 2 67 16 178
2020 EN-04 25 37 20 8 1 6 3 68 11 71
2020 EN-05 23 30 17 12 13 3 2 56 26 60
2020 EN-06 30 40 5 15 10 0 0 70 25 20
2019 EN 29 34 12 11 7 5 2 68 20 171
2019 EN-04 28 28 18 13 7 3 3 60 21 61
2019 EN-05 24 41 8 12 10 3 2 68 23 59
2019 EN-06 46 29 8 8 8 0 0 75 17 24
2018 EN 20 40 15 12 3 7 3 67 16 164
2018 EN-04 18 37 16 13 5 10 2 62 20 62
2018 EN-05 16 47 12 17 0 5 3 68 19 58
2017 EN 25 42 12 8 7 3 3 72 15 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 21 42 11 11 6 4 4 70 19 47
2017 EN-05 25 44 9 4 9 4 5 76 14 55
2017 EN-06 33 43 10 10 5 0 0 76 14 21
2014 EN 27 35 18 8 6 3 4 66 15 159
2014 EN-03 22 39 22 6 0 0 11 69 6 18
2014 EN-04 16 33 24 9 11 4 4 53 22 55
2014 EN-05 37 30 15 8 5 3 2 70 14 60
2014 EN-06 31 46 8 4 4 4 4 83 8 26

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 42 13 11 6 1 1 70 17 177
2020 EN-04 23 46 13 13 3 3 0 71 16 71
2020 EN-05 27 36 15 10 10 0 2 64 21 59
2020 EN-06 50 25 10 10 5 0 0 75 15 20
2019 EN 22 44 12 12 6 1 2 68 19 170
2019 EN-04 16 48 15 11 5 2 3 67 17 61
2019 EN-05 22 41 10 12 10 0 3 66 23 58
2019 EN-06 42 33 13 8 4 0 0 75 13 24
2018 EN 24 46 13 10 4 2 1 72 14 164
2018 EN-04 22 54 11 8 5 0 0 76 13 63
2018 EN-05 19 46 14 11 5 2 4 69 17 57
2017 EN 29 44 15 8 3 1 1 74 11 146
2017 EN-03 25 58 8 0 0 8 0 91 0 12
2017 EN-04 19 53 17 6 4 0 0 72 11 47
2017 EN-05 35 36 16 7 4 0 2 72 11 55
2017 EN-06 33 38 14 14 0 0 0 71 14 21
2014 EN 31 47 14 5 3 1 0 78 8 159
2014 EN-03 44 39 11 6 0 0 0 83 6 18
2014 EN-04 27 51 11 4 7 0 0 78 11 55
2014 EN-05 35 40 15 8 0 2 0 76 8 60
2014 EN-06 19 58 23 0 0 0 0 77 0 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 46 14 7 4 0 0 75 11 178
2020 EN-04 35 39 20 3 3 0 0 75 6 71
2020 EN-05 30 40 12 10 8 0 0 70 18 60
2020 EN-06 25 45 5 25 0 0 0 70 25 20
2019 EN 25 38 22 8 5 2 0 64 13 170
2019 EN-04 28 36 30 2 2 3 0 66 3 61
2019 EN-05 29 34 14 14 10 0 0 63 24 59
2019 EN-06 25 46 17 8 4 0 0 71 13 24
2018 EN 26 49 15 5 4 0 0 75 10 164
2018 EN-04 24 52 16 5 3 0 0 76 8 63
2018 EN-05 23 49 14 11 4 0 0 72 14 57

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 26 22 13 12 7 1 48 28 178
2020 EN-04 18 23 30 15 8 6 0 43 25 71
2020 EN-05 20 18 18 13 23 7 0 41 39 60
2020 EN-06 15 40 10 20 5 10 0 61 28 20
2019 EN 15 28 20 13 13 8 3 48 29 171
2019 EN-04 16 30 16 13 11 10 3 53 28 61
2019 EN-05 15 25 24 10 19 3 3 44 31 59
2019 EN-06 25 29 13 17 13 4 0 57 30 24
2018 EN 15 28 21 15 11 10 1 48 29 164
2018 EN-04 11 27 24 14 14 8 2 42 32 63
2018 EN-05 11 35 19 19 9 5 2 49 30 57
2017 EN 10 28 22 16 16 6 1 41 35 146
2017 EN-03 17 17 33 8 17 8 0 36 27 12
2017 EN-04 13 28 15 19 21 4 0 42 42 47
2017 EN-05 9 33 26 13 15 4 2 44 29 55
2017 EN-06 10 24 24 19 5 14 5 41 29 21
2014 EN 13 28 22 14 14 9 0 46 30 159
2014 EN-03 22 22 11 22 11 11 0 50 38 18
2014 EN-04 13 31 20 11 16 9 0 48 30 55
2014 EN-05 10 27 23 18 13 8 0 40 35 60
2014 EN-06 15 31 31 4 12 8 0 50 17 26

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 49 6 10 1 0 0 83 11 178
2020 EN-04 34 51 3 11 1 0 0 85 13 71
2020 EN-05 32 48 10 10 0 0 0 80 10 60
2020 EN-06 45 35 15 5 0 0 0 80 5 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 46 11 13 4 0 1 72 18 178
2020 EN-04 25 44 14 13 4 0 0 69 17 71
2020 EN-05 27 45 8 17 3 0 0 72 20 60
2020 EN-06 30 35 15 15 0 0 5 68 16 20
2019 EN 49 42 5 4 1 0 0 91 4 170
2019 EN-04 41 51 3 3 2 0 0 92 5 61
2019 EN-05 56 34 7 3 0 0 0 90 3 59
2019 EN-06 79 21 0 0 0 0 0 100 0 24
2017 EN 52 35 9 3 1 0 0 87 4 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 34 6 7 2 0 0 85 9 47
2017 EN-05 49 34 16 0 0 0 0 84 0 55
2017 EN-06 71 29 0 0 0 0 0 100 0 21
2014 EN 49 41 6 3 1 0 0 90 4 159
2014 EN-03 39 44 11 6 0 0 0 83 6 18
2014 EN-04 42 45 9 2 2 0 0 87 4 55
2014 EN-05 55 35 3 5 2 0 0 90 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 40 11 9 1 0 0 79 10 176
2020 EN-04 34 41 9 14 1 0 0 76 16 70
2020 EN-05 41 39 10 10 0 0 0 80 10 59
2020 EN-06 45 30 25 0 0 0 0 75 0 20
2019 EN 51 40 5 2 1 0 0 91 4 171
2019 EN-04 46 48 3 2 2 0 0 93 3 61
2019 EN-05 59 29 8 2 2 0 0 88 3 59
2019 EN-06 67 33 0 0 0 0 0 100 0 24
2017 EN 63 29 5 1 1 0 0 92 2 146
2017 EN-03 92 8 0 0 0 0 0 100 0 12
2017 EN-04 62 30 6 2 0 0 0 92 2 47
2017 EN-05 60 36 2 2 0 0 0 96 2 55
2017 EN-06 67 29 5 0 0 0 0 95 0 21
2014 EN 53 38 4 5 0 0 1 91 5 159
2014 EN-03 50 50 0 0 0 0 0 100 0 18
2014 EN-04 49 38 4 7 0 0 2 89 7 55
2014 EN-05 55 32 7 7 0 0 0 87 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 63 27 5 3 0 1 1 91 3 178
2020 EN-04 62 27 3 7 0 0 1 90 7 71
2020 EN-05 57 33 5 2 0 3 0 93 2 60
2020 EN-06 70 20 10 0 0 0 0 90 0 20
2017 EN 49 30 12 5 1 1 2 82 6 146
2017 EN-03 50 25 8 0 0 17 0 90 0 12
2017 EN-04 53 30 11 4 0 0 2 85 4 47
2017 EN-05 42 38 9 7 2 0 2 81 9 55
2017 EN-06 48 24 29 0 0 0 0 71 0 21
2014 EN 48 33 9 8 0 1 2 83 8 158
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 49 27 13 7 0 0 4 79 8 55
2014 EN-05 46 36 7 8 0 2 2 84 9 59
2014 EN-06 50 42 4 4 0 0 0 92 4 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 63 29 6 1 0 1 0 93 1 178
2020 EN-04 62 28 8 0 0 1 0 91 0 71
2020 EN-05 63 28 5 3 0 0 0 92 3 60
2020 EN-06 65 35 0 0 0 0 0 100 0 20
2019 EN 59 27 11 1 1 1 0 88 1 171
2019 EN-04 69 23 7 0 0 2 0 93 0 61
2019 EN-05 58 32 8 0 2 0 0 90 2 59
2019 EN-06 54 25 17 4 0 0 0 79 4 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 13 87 178
2020 EN-03 0 100 16
2020 EN-04 11 89 71
2020 EN-05 20 80 60
2019 EN 13 87 171
2019 EN-04 16 84 61
2019 EN-05 17 83 59
2018 EN 15 85 166
2018 EN-04 14 86 63
2018 EN-05 20 80 59

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 57 43 23
2020 EN-05 50 50 12
2019 EN 52 48 23
2019 EN-04 50 50 10
2018 EN 48 52 25
2018 EN-05 42 58 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 65 35 23
2020 EN-05 58 42 12
2019 EN 61 39 23
2018 EN 52 48 25
2018 EN-05 50 50 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 23
2020 EN-05 0 100 12
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 23
2020 EN-05 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 39 61 23
2019 EN 52 48 23
2018 EN 36 64 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 35 65 23
2019 EN 39 61 23
2018 EN 48 52 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 61 39 23
2020 EN-05 58 42 12
2019 EN 57 43 23
2018 EN 52 48 25
2018 EN-05 42 58 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 39 61 23
2020 EN-05 42 58 12
2019 EN 43 57 23
2018 EN 40 60 25

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 39 61 23
2019 EN 48 52 23
2019 EN-05 50 50 10
2018 EN 36 64 25

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 70 30 23
2019 EN 52 48 23
2018 EN 36 64 25
2018 EN-05 42 58 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 39 61 23
2020 EN-05 58 42 12
2019 EN 35 65 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 23
2020 EN-05 0 100 12
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 22 78 23

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 48 52 23
2020 EN-05 50 50 12
2019 EN 39 61 23
2018 EN 28 72 25

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 26 74 23
2019 EN 26 74 23
2018 EN 28 72 25

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 48 52 23
2020 EN-05 50 50 12
2019 EN 65 35 23
2018 EN 72 28 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 43 57 23
2020 EN-05 50 50 12
2019 EN 26 74 23
2018 EN 36 64 25
2018 EN-05 42 58 12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25
2018 EN-05 42 58 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 23
2020 EN-05 0 100 12
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 43 57 23
2019 EN 35 65 23

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 26 74 23
2019 EN 22 78 23
2019 EN-05 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 23
2020 EN-05 0 100 12
2019 EN 22 78 23

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 48 52 23
2019 EN 30 70 23
2018 EN 35 65 23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 65 35 23
2019 EN 61 39 23
2018 EN 61 39 23
2018 EN-05 55 45 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 48 52 23
2020 EN-05 50 50 12
2019 EN 65 35 23
2019 EN-04 50 50 10
2018 EN 48 52 23

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 19 15 10 8 33 5 48 28 178
2020 EN-04 8 18 21 10 4 37 1 43 23 71
2020 EN-05 12 17 15 12 17 27 2 40 40 60
2020 EN-06 15 25 5 10 5 30 10 67 25 20
2019 EN 12 20 16 11 6 28 8 49 25 170
2019 EN-04 8 25 8 13 7 30 10 54 32 61
2019 EN-05 12 25 24 8 8 19 3 48 22 59
2019 EN-06 30 9 13 13 4 26 4 56 25 23
2018 EN 11 17 19 8 7 33 4 46 24 166
2018 EN-04 2 22 24 3 8 35 6 41 19 63
2018 EN-05 12 17 14 14 10 31 3 44 36 59
2017 EN 12 19 11 11 7 32 8 52 30 146
2017 EN-03 0 17 8 25 0 50 0 33 50 12
2017 EN-04 6 15 17 8 11 38 4 37 33 47
2017 EN-05 16 27 11 9 5 22 9 63 21 55
2017 EN-06 29 19 0 14 0 33 5 77 23 21
2014 EN 11 26 16 10 6 27 4 54 23 158
2014 EN-03 12 18 12 12 0 35 12 56 22 17
2014 EN-04 9 24 11 11 9 31 5 51 31 55
2014 EN-05 10 27 20 12 5 25 2 50 23 60
2014 EN-06 15 35 19 4 4 19 4 65 10 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 34 15 8 5 7 0 70 15 177
2020 EN-04 25 38 15 10 4 7 0 68 15 71
2020 EN-05 24 32 17 10 10 7 0 60 22 59
2020 EN-06 50 30 5 5 0 10 0 89 6 20
2019 EN 29 42 16 8 3 2 0 72 11 171
2019 EN-04 26 51 8 8 3 3 0 80 12 61
2019 EN-05 27 36 22 8 5 2 0 64 14 59
2019 EN-06 46 25 17 13 0 0 0 71 13 24
2018 EN 28 34 19 9 4 5 1 66 14 165
2018 EN-04 24 40 18 6 5 6 0 69 12 62
2018 EN-05 25 34 12 19 3 5 2 64 24 59
2017 EN 25 43 15 8 4 5 0 72 12 146
2017 EN-03 17 58 0 8 0 17 0 90 10 12
2017 EN-04 19 43 17 11 4 6 0 66 16 47
2017 EN-05 24 47 15 7 4 3 0 74 11 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 28 49 10 6 4 3 0 79 10 158
2014 EN-03 41 35 18 6 0 0 0 76 6 17
2014 EN-04 24 53 5 2 9 7 0 82 12 55
2014 EN-05 28 45 12 13 0 2 0 75 14 60
2014 EN-06 27 58 12 0 4 0 0 85 4 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 8 92 178
2020 EN-03 0 100 16
2020 EN-04 7 93 71
2020 EN-05 12 88 60
2019 EN 9 91 171
2019 EN-05 12 88 59
2018 EN 7 93 166
2018 EN-05 8 92 59

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 50 50 14
2019 EN 40 60 15
2018 EN 50 50 12

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 58 42 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 15
2018 EN 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 64 36 14
2019 EN 33 67 15
2018 EN 100 0 12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 50 50 14
2019 EN 53 47 15

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 50 50 14
2018 EN 50 50 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 42 58 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 15
2018 EN 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 15
2018 EN 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 12

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 15
2018 EN 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 15

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 36 64 14
2019 EN 43 57 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 57 43 14
2019 EN 57 43 14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 43 57 14
2019 EN 54 46 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 64 36 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 46 54 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 21 15 4 5 35 4 60 15 178
2020 EN-04 13 23 20 3 1 39 1 60 7 71
2020 EN-05 15 17 17 7 13 30 2 46 29 60
2020 EN-06 30 25 5 0 0 35 5 92 0 20
2019 EN 14 22 16 4 4 34 6 60 13 170
2019 EN-04 8 23 8 5 5 44 7 63 20 61
2019 EN-05 19 27 22 3 5 19 5 60 11 59
2019 EN-06 29 21 17 0 4 25 4 71 6 24
2018 EN 14 19 19 2 2 40 3 58 8 166
2018 EN-04 5 24 19 2 2 44 5 56 6 63
2018 EN-05 19 19 17 3 3 36 3 61 11 59
2017 EN 16 19 18 4 4 34 5 57 14 146
2017 EN-03 8 17 0 17 0 58 0 60 40 12
2017 EN-04 8 25 19 2 0 42 2 61 4 47
2017 EN-05 20 22 18 2 5 27 5 62 11 55
2017 EN-06 38 5 19 5 5 24 5 60 13 21
2014 EN 11 21 15 2 3 44 4 62 9 158
2014 EN-03 12 18 6 6 0 53 6 71 14 17
2014 EN-04 11 15 13 2 4 53 4 58 13 55
2014 EN-05 12 25 18 2 2 38 3 63 6 60
2014 EN-06 12 27 19 0 4 31 8 63 6 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 36 12 5 5 8 0 76 10 177
2020 EN-04 29 43 14 3 1 10 0 79 5 70
2020 EN-05 32 27 12 10 12 8 0 64 24 60
2020 EN-06 65 25 0 0 0 10 0 100 0 20
2019 EN 33 41 13 4 4 6 0 78 8 170
2019 EN-04 33 45 7 3 3 8 0 85 7 60
2019 EN-05 34 34 20 3 5 3 0 70 9 59
2019 EN-06 42 33 13 4 4 4 0 78 9 24
2018 EN 30 37 17 5 3 8 1 73 9 166
2018 EN-04 29 44 13 3 2 10 0 81 5 63
2018 EN-05 25 37 15 7 3 10 2 71 12 59
2017 EN 28 42 14 3 3 9 0 77 7 146
2017 EN-03 25 50 0 8 0 17 0 90 10 12
2017 EN-04 25 45 17 2 0 11 0 78 2 47
2017 EN-05 25 46 13 2 5 9 0 78 8 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 29 40 12 4 1 13 1 80 6 158
2014 EN-03 24 35 12 6 0 18 6 77 8 17
2014 EN-04 27 40 5 5 2 20 0 84 9 55
2014 EN-05 35 37 15 3 0 10 0 80 4 60
2014 EN-06 23 50 19 4 0 4 0 76 4 26

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 6 94 177
2020 EN-04 4 96 71
2020 EN-05 5 95 60
2020 EN-06 5 95 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 10 90 178
2020 EN-04 13 87 71
2020 EN-05 10 90 60
2020 EN-06 5 95 20
2019 EN 12 88 169
2019 EN-04 16 84 61
2019 EN-05 14 86 59
2019 EN-06 5 95 22
2017 EN 9 91 146
2017 EN-04 13 87 47
2014 EN 9 91 159
2014 EN-04 13 87 55

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 38 63 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 82 18 17
2019 EN 80 20 20
2019 EN-04 70 30 10
2017 EN 85 15 13
2014 EN 87 13 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 57 21 14 0 7 0 0 79 7 14
2019 EN 56 31 6 6 0 0 0 88 6 16
2017 EN 55 18 9 18 0 0 0 73 18 11
2014 EN 62 15 23 0 0 0 0 77 0 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 32 9 2 2 2 5 86 4 177
2020 EN-04 52 31 8 1 1 1 4 88 3 71
2020 EN-05 50 32 10 3 3 2 0 83 7 60
2020 EN-06 50 30 0 0 0 5 15 100 0 20
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 32 41 15 5 4 3 0 75 9 177
2020 EN-04 34 34 21 6 4 1 0 69 10 71
2020 EN-05 32 42 13 7 7 0 0 73 13 60
2020 EN-06 35 35 20 5 0 5 0 74 5 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 40 7 7 3 0 0 83 10 178
2020 EN-04 35 46 7 10 1 0 0 82 11 71
2020 EN-05 47 32 10 5 7 0 0 78 12 60
2020 EN-06 50 35 5 10 0 0 0 85 10 20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 38 7 10 2 0 0 81 12 177
2020 EN-04 39 37 7 15 1 0 0 76 17 71
2020 EN-05 47 32 8 7 5 0 0 80 12 59
2020 EN-06 55 30 5 10 0 0 0 85 10 20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 38 18 6 1 0 1 75 7 177
2020 EN-04 37 37 20 6 0 0 1 74 6 71
2020 EN-05 35 40 17 7 2 0 0 75 8 60
2020 EN-06 50 25 15 10 0 0 0 75 10 20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 38 10 2 2 1 1 86 4 178
2020 EN-04 42 44 11 3 0 0 0 86 3 71
2020 EN-05 48 32 10 2 5 2 2 83 7 60
2020 EN-06 60 25 10 5 0 0 0 85 5 20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 77 18 3 0 0 2 0 97 0 177
2020 EN-04 69 26 4 0 0 1 0 96 0 70
2020 EN-05 78 15 5 0 0 2 0 95 0 60
2020 EN-06 85 10 0 0 0 5 0 100 0 20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 41 7 3 0 2 0 90 3 177
2020 EN-04 42 45 8 1 0 3 0 90 1 71
2020 EN-05 53 29 10 7 0 2 0 83 7 59
2020 EN-06 65 30 5 0 0 0 0 95 0 20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 35 7 7 3 0 0 83 10 177
2020 EN-04 45 45 7 1 1 0 0 90 3 71
2020 EN-05 47 27 7 13 7 0 0 73 20 60
2020 EN-06 65 20 5 10 0 0 0 85 10 20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 31 7 3 2 2 1 88 5 176
2020 EN-04 52 32 8 4 1 1 0 86 6 71
2020 EN-05 58 24 7 5 3 2 2 84 9 59
2020 EN-06 65 25 5 0 0 5 0 95 0 20

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 99 1 70
2020 EN-05 98 2 44
2020 EN-06 100 0 19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 10 42 26 17 4 0 0 52 22 69
2020 EN-05 12 40 21 21 7 0 0 51 28 43
2020 EN-06 11 42 32 16 0 0 0 53 16 19

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 45 7 2 1 2 0 90 3 178
2020 EN-04 39 46 10 3 0 1 0 87 3 71
2020 EN-05 48 43 3 0 3 2 0 93 3 60
2020 EN-06 50 35 10 0 0 5 0 89 0 20
2019 EN 28 51 15 4 1 1 1 81 4 169
2019 EN-04 30 53 15 2 0 0 0 83 2 60
2019 EN-05 29 46 15 8 2 0 0 75 10 59
2019 EN-06 38 50 8 0 0 0 4 91 0 24
2018 EN 30 49 11 5 1 4 0 83 6 165
2018 EN-04 24 56 8 5 2 6 0 85 7 63
2018 EN-05 31 52 9 7 0 2 0 84 7 58
2017 EN 25 54 11 5 2 3 0 82 7 146
2017 EN-03 17 42 17 8 0 17 0 70 10 12
2017 EN-04 21 59 13 0 4 2 0 82 4 47
2017 EN-05 26 56 9 9 0 0 0 82 9 55
2017 EN-06 33 57 0 5 0 5 0 95 5 21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 36 11 9 7 1 0 73 16 177
2020 EN-04 37 35 14 10 4 0 0 72 14 71
2020 EN-05 32 36 5 12 15 0 0 68 27 59
2020 EN-06 60 25 10 0 5 0 0 85 5 20

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 33 7 4 3 2 1 86 7 178
2020 EN-04 52 37 8 0 1 1 0 90 1 71
2020 EN-05 47 32 7 7 7 0 2 80 14 60
2020 EN-06 75 5 5 10 0 5 0 84 11 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 42 12 10 5 1 0 72 15 177
2020 EN-04 29 46 19 6 1 0 0 74 7 70
2020 EN-05 32 32 8 13 13 2 0 64 27 60
2020 EN-06 30 30 15 20 0 5 0 63 21 20
2019 EN 20 42 20 13 4 1 0 63 17 171
2019 EN-04 18 44 21 13 3 0 0 62 16 61
2019 EN-05 20 37 20 14 7 2 0 59 21 59
2019 EN-06 42 21 17 21 0 0 0 63 21 24
2018 EN 23 40 19 14 2 2 0 64 17 166
2018 EN-04 21 46 17 10 2 5 0 70 12 63
2018 EN-05 19 36 25 20 0 0 0 54 20 59
2017 EN 13 45 19 18 4 1 0 59 22 146
2017 EN-03 17 58 17 8 0 0 0 75 8 12
2017 EN-04 15 41 28 17 0 0 0 55 17 47
2017 EN-05 11 47 15 22 5 0 0 58 27 55
2017 EN-06 14 52 10 19 5 0 0 67 24 21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 49 22 4 3 1 0 71 7 69
2020 EN-05 19 51 21 5 5 0 0 70 9 43
2020 EN-06 21 47 21 5 0 5 0 72 6 19
2019 EN 18 53 15 3 3 1 7 77 6 68
2019 EN-05 16 50 16 5 5 0 8 71 11 38
2019 EN-06 21 58 13 0 0 4 4 86 0 24

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 35 16 10 6 0 1 68 16 178
2020 EN-04 30 37 20 10 4 0 0 66 14 71
2020 EN-05 35 30 15 12 8 0 0 65 20 60
2020 EN-06 60 10 15 10 5 0 0 70 15 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 32 7 4 0 0 1 88 4 174
2020 EN-04 55 32 7 4 0 0 1 88 4 69
2020 EN-05 59 29 7 3 0 0 2 89 4 58
2020 EN-06 75 20 0 5 0 0 0 95 5 20
2019 EN 55 30 8 4 3 1 0 85 7 169
2019 EN-04 47 37 10 3 3 0 0 83 7 60
2019 EN-05 57 29 7 3 3 0 0 86 7 58
2019 EN-06 83 8 0 0 4 4 0 96 4 24
2018 EN 51 32 7 7 2 1 1 84 9 166
2018 EN-04 43 35 8 10 2 2 2 80 11 63
2018 EN-05 56 31 8 5 0 0 0 86 5 59
2017 EN 58 23 6 7 2 1 3 85 9 145
2017 EN-03 42 42 8 8 0 0 0 83 8 12
2017 EN-04 51 17 11 13 4 0 4 71 18 47
2017 EN-05 61 28 2 6 0 0 4 92 6 54
2017 EN-06 90 10 0 0 0 0 0 100 0 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 8 22 26 26 17 0 0 30 44 178
2020 EN-04 7 18 25 32 17 0 0 25 49 71
2020 EN-05 8 20 33 20 18 0 0 28 38 60
2020 EN-06 15 15 10 35 25 0 0 30 60 20
2019 EN 17 21 32 22 9 0 0 37 31 169
2019 EN-04 13 23 25 25 13 0 0 37 38 60
2019 EN-05 17 19 34 22 7 0 0 36 29 58
2019 EN-06 17 17 29 25 13 0 0 33 38 24
2018 EN 12 26 33 16 12 0 1 38 28 165
2018 EN-04 15 24 32 15 13 0 2 39 28 62
2018 EN-05 10 27 34 15 14 0 0 37 29 59
2017 EN 11 21 27 29 11 0 1 32 41 145
2017 EN-03 8 33 33 25 0 0 0 42 25 12
2017 EN-04 8 19 28 30 15 0 0 28 45 47
2017 EN-05 11 20 26 32 7 0 4 33 40 54
2017 EN-06 14 10 29 33 14 0 0 24 48 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 29 31 14 10 0 1 46 23 177
2020 EN-04 17 27 30 17 8 0 1 44 26 71
2020 EN-05 12 32 31 15 8 0 2 45 24 59
2020 EN-06 15 20 35 10 20 0 0 35 30 20
2019 EN 20 36 22 14 9 0 0 56 22 169
2019 EN-04 23 35 17 13 12 0 0 58 25 60
2019 EN-05 16 38 26 9 12 0 0 53 21 58
2019 EN-06 17 25 29 25 4 0 0 42 29 24
2018 EN 18 30 32 13 7 0 1 48 20 164
2018 EN-04 16 30 35 6 11 0 2 47 18 63
2018 EN-05 14 30 33 18 5 0 0 44 23 57
2017 EN 10 33 26 20 9 0 2 43 30 144
2017 EN-03 8 58 33 0 0 0 0 67 0 12
2017 EN-04 13 24 24 26 9 0 4 39 36 46
2017 EN-05 7 33 35 16 7 0 2 41 24 55
2017 EN-06 10 38 10 29 14 0 0 48 43 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 21 28 19 17 0 1 35 36 175
2020 EN-04 20 17 22 26 14 0 0 38 41 69
2020 EN-05 12 25 30 12 18 0 3 38 31 60
2020 EN-06 5 15 35 15 30 0 0 20 45 20
2019 EN 17 21 28 24 10 0 1 38 34 168
2019 EN-04 10 18 27 33 10 0 2 29 44 60
2019 EN-05 16 24 34 14 12 0 0 40 26 58
2019 EN-06 13 13 30 30 13 0 0 26 43 23
2018 EN 15 24 29 19 12 1 1 40 31 165
2018 EN-04 16 26 23 21 10 3 2 44 32 62
2018 EN-05 10 24 36 14 17 0 0 34 31 59
2017 EN 12 19 27 24 15 0 3 32 40 146
2017 EN-03 17 42 25 17 0 0 0 58 17 12
2017 EN-04 11 21 26 30 11 0 2 33 41 47
2017 EN-05 13 14 29 22 18 0 4 28 42 55
2017 EN-06 0 19 24 33 24 0 0 19 57 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 31 26 10 9 0 1 55 19 175
2020 EN-04 28 35 18 12 7 0 0 63 19 68
2020 EN-05 18 27 37 8 8 0 2 46 17 60
2020 EN-06 25 25 10 25 15 0 0 50 40 20
2019 EN 32 32 22 10 3 0 2 64 13 168
2019 EN-04 36 31 17 10 3 0 3 68 14 59
2019 EN-05 22 36 29 5 5 0 2 60 11 58
2019 EN-06 33 21 17 29 0 0 0 54 29 24
2018 EN 25 40 20 8 5 0 2 66 13 164
2018 EN-04 26 35 21 8 5 0 5 64 14 62
2018 EN-05 26 40 17 10 5 0 2 67 16 58
2017 EN 25 36 25 9 3 0 2 63 12 146
2017 EN-03 33 50 8 8 0 0 0 83 8 12
2017 EN-04 25 38 21 8 4 0 2 65 13 47
2017 EN-05 29 34 25 7 2 0 2 65 9 55
2017 EN-06 14 29 43 14 0 0 0 43 14 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 29 24 19 11 0 0 47 29 177
2020 EN-04 16 27 23 23 11 0 0 43 34 70
2020 EN-05 20 33 23 15 8 0 0 53 23 60
2020 EN-06 25 10 25 25 15 0 0 35 40 20
2019 EN 25 29 27 12 7 0 0 54 19 169
2019 EN-04 28 18 30 13 11 0 0 46 25 61
2019 EN-05 21 35 23 14 7 0 0 56 21 57
2019 EN-06 29 29 25 17 0 0 0 58 17 24
2018 EN 18 37 24 12 9 0 0 55 21 164
2018 EN-04 14 33 32 10 11 0 0 48 21 63
2018 EN-05 22 36 19 17 7 0 0 58 24 59
2018 EN-06 21 42 21 5 11 0 0 63 16 19
2017 EN 21 32 29 13 5 0 0 53 18 146
2017 EN-03 33 33 33 0 0 0 0 67 0 12
2017 EN-04 21 28 28 17 6 0 0 49 24 47
2017 EN-05 18 36 27 15 4 0 0 55 18 55
2017 EN-06 29 24 38 10 0 0 0 52 10 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 36 16 11 7 0 4 65 18 177
2020 EN-04 24 32 15 15 11 0 1 57 27 71
2020 EN-05 23 40 20 8 3 0 5 67 12 60
2020 EN-06 37 37 5 0 5 0 16 88 6 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 38 19 13 5 1 0 64 17 176
2020 EN-04 27 42 14 13 3 1 0 70 16 71
2020 EN-05 27 24 20 20 8 0 0 51 29 59
2020 EN-06 25 50 20 5 0 0 0 75 5 20
2019 EN 18 33 26 15 6 1 1 52 21 169
2019 EN-04 20 30 28 13 3 3 2 53 18 60
2019 EN-05 12 38 21 17 12 0 0 50 29 58
2019 EN-06 21 33 25 17 4 0 0 54 21 24
2018 EN 16 42 23 12 6 1 1 59 18 165
2018 EN-04 11 47 27 3 8 0 3 60 12 62
2018 EN-05 14 41 22 19 5 0 0 54 24 59
2017 EN 12 34 25 20 6 1 2 48 27 146
2017 EN-03 33 50 17 0 0 0 0 83 0 12
2017 EN-04 4 38 30 21 4 0 2 44 26 47
2017 EN-05 11 33 25 16 9 4 2 46 27 55
2017 EN-06 24 24 24 29 0 0 0 48 29 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 23 41 20 11 4 1 0 64 15 177
2020 EN-04 14 48 23 14 1 0 0 62 15 71
2020 EN-05 28 37 18 8 8 0 0 65 17 60
2020 EN-06 35 35 15 15 0 0 0 70 15 20
2019 EN 15 35 30 12 7 1 0 51 19 168
2019 EN-04 17 30 37 12 3 2 0 47 15 60
2019 EN-05 9 42 28 9 12 0 0 51 21 57
2019 EN-06 25 33 17 21 4 0 0 58 25 24
2018 EN 15 35 31 13 4 1 1 51 17 164
2018 EN-04 15 38 36 5 3 2 2 54 8 61
2018 EN-05 10 32 32 19 5 0 2 43 24 59
2017 EN 11 32 24 23 10 0 1 43 33 146
2017 EN-03 8 67 17 8 0 0 0 75 8 12
2017 EN-04 15 30 21 25 6 0 2 46 33 47
2017 EN-05 7 27 27 24 13 0 2 35 37 55
2017 EN-06 19 24 24 24 10 0 0 43 33 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 44 16 9 3 0 0 71 12 177
2020 EN-04 24 58 13 4 1 0 0 82 6 71
2020 EN-05 30 33 17 12 8 0 0 63 20 60
2020 EN-06 32 42 11 16 0 0 0 74 16 19
2019 EN 22 30 27 14 7 1 0 52 21 169
2019 EN-04 27 27 31 12 2 2 0 55 14 59
2019 EN-05 15 32 29 14 10 0 0 47 24 59
2019 EN-06 33 29 17 8 13 0 0 63 21 24
2018 EN 20 40 23 7 7 1 1 61 15 163
2018 EN-04 21 48 21 2 5 2 2 72 7 62
2018 EN-05 18 32 32 12 7 0 0 49 19 57
2017 EN 13 34 28 16 7 0 2 48 23 146
2017 EN-03 0 67 33 0 0 0 0 67 0 12
2017 EN-04 23 43 19 6 6 0 2 67 13 47
2017 EN-05 7 26 29 27 7 0 4 34 36 55
2017 EN-06 19 24 38 14 5 0 0 43 19 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 32 14 8 5 0 0 74 12 177
2020 EN-04 38 39 15 4 3 0 0 77 7 71
2020 EN-05 40 23 12 15 10 0 0 63 25 60
2020 EN-06 40 35 15 10 0 0 0 75 10 20
2019 EN 36 29 17 8 9 0 0 65 18 169
2019 EN-04 34 34 13 11 7 0 0 69 18 61
2019 EN-05 28 32 19 2 19 0 0 60 21 57
2019 EN-06 58 8 17 13 4 0 0 67 17 24

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 35 24 14 5 0 0 57 19 178
2020 EN-04 27 37 20 14 3 0 0 63 17 71
2020 EN-05 22 38 17 13 10 0 0 60 23 60
2020 EN-06 15 40 30 10 5 0 0 55 15 20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 34 25 13 5 0 0 56 19 178
2020 EN-04 25 34 24 11 6 0 0 59 17 71
2020 EN-05 20 43 17 13 7 0 0 63 20 60
2020 EN-06 10 15 50 20 5 0 0 25 25 20
2019 EN 29 35 18 12 5 1 0 64 18 169
2019 EN-04 30 28 18 18 3 2 0 59 22 60
2019 EN-05 22 40 21 7 10 0 0 62 17 58
2019 EN-06 33 38 17 13 0 0 0 71 13 24
2018 EN 24 37 23 10 5 1 1 61 16 164
2018 EN-04 24 39 18 6 8 2 3 66 15 62
2018 EN-05 22 29 29 16 3 0 0 52 19 58
2017 EN 23 32 22 12 7 1 4 58 19 146
2017 EN-03 8 75 8 0 0 8 0 91 0 12
2017 EN-04 32 26 23 8 6 0 4 60 16 47
2017 EN-05 18 25 22 18 9 0 7 47 29 55
2017 EN-06 29 24 33 10 5 0 0 52 14 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 33 19 2 3 0 1 75 6 175
2020 EN-04 43 26 22 4 4 0 0 70 9 69
2020 EN-05 41 41 15 2 2 0 0 81 3 59
2020 EN-06 50 20 25 0 0 0 5 74 0 20
2019 EN 67 27 3 1 2 0 0 94 3 166
2019 EN-04 65 28 3 2 2 0 0 93 3 60
2019 EN-05 62 31 3 0 3 0 0 93 3 58
2019 EN-06 100 0 0 0 0 0 0 100 0 21
2018 EN 70 20 6 2 1 0 1 91 3 162
2018 EN-04 75 10 8 3 0 0 3 88 3 61
2018 EN-05 67 26 7 0 0 0 0 93 0 58
2018 EN-06 74 21 5 0 0 0 0 95 0 19
2017 EN 71 21 6 0 0 0 2 94 0 146
2017 EN-03 83 17 0 0 0 0 0 100 0 12
2017 EN-04 62 19 15 0 0 0 4 84 0 47
2017 EN-05 73 26 0 0 0 0 2 100 0 55
2017 EN-06 95 5 0 0 0 0 0 100 0 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 38 23 10 5 0 0 63 15 176
2020 EN-04 23 36 23 11 7 0 0 59 19 70
2020 EN-05 24 39 25 10 2 0 0 63 12 59
2020 EN-06 40 30 15 15 0 0 0 70 15 20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 71 18 5 0 2 0 5 93 2 176
2020 EN-04 67 17 9 0 1 0 6 89 2 70
2020 EN-05 76 19 3 0 2 0 0 95 2 59
2020 EN-06 75 10 0 0 0 0 15 100 0 20
2019 EN 81 10 1 1 1 1 6 97 2 168
2019 EN-04 82 8 0 2 2 0 7 96 4 60
2019 EN-05 74 16 2 0 2 0 7 96 2 58
2019 EN-06 91 0 0 0 0 4 4 100 0 23
2018 EN 82 10 2 2 0 1 3 96 2 165
2018 EN-04 76 10 2 3 0 2 8 95 4 62
2018 EN-05 86 14 0 0 0 0 0 100 0 59

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 74 11 6 2 5 0 2 87 7 175
2020 EN-04 77 14 4 0 1 0 3 94 1 69
2020 EN-05 68 8 7 7 10 0 0 76 17 59
2020 EN-06 85 5 10 0 0 0 0 90 0 20
2019 EN 64 14 7 5 7 1 1 80 13 169
2019 EN-04 63 17 5 2 12 0 2 81 14 60
2019 EN-05 58 14 10 8 8 0 2 72 17 59
2019 EN-06 74 9 13 4 0 0 0 83 4 23
2018 EN 66 15 8 2 6 0 4 84 8 165
2018 EN-04 60 16 6 2 8 0 8 82 11 62
2018 EN-05 64 14 14 2 5 0 2 79 7 59
2017 EN 65 15 5 5 5 1 5 85 10 145
2017 EN-03 91 0 9 0 0 0 0 91 0 11
2017 EN-04 51 21 0 8 4 0 15 85 15 47
2017 EN-05 67 18 4 4 5 2 0 87 9 55
2017 EN-06 90 5 0 0 5 0 0 95 5 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 63 21 10 2 2 0 1 85 5 176
2020 EN-04 63 30 6 0 0 0 1 94 0 70
2020 EN-05 56 15 19 5 5 0 0 71 10 59
2020 EN-06 80 5 5 5 5 0 0 85 10 20
2019 EN 52 22 17 5 3 0 1 75 8 166
2019 EN-04 54 20 17 7 2 0 0 75 8 59
2019 EN-05 41 27 19 7 5 0 2 69 12 59
2019 EN-06 50 23 27 0 0 0 0 73 0 22
2018 EN 54 30 10 1 3 0 1 85 4 165
2018 EN-04 52 31 13 0 3 0 2 84 3 62
2018 EN-05 49 37 8 2 2 0 2 88 3 59
2017 EN 49 30 12 3 3 0 3 81 6 146
2017 EN-03 58 25 17 0 0 0 0 83 0 12
2017 EN-04 38 30 17 6 2 0 6 73 9 47
2017 EN-05 51 33 7 4 3 0 2 85 7 55
2017 EN-06 57 19 19 0 5 0 0 76 5 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 70 14 7 3 5 0 1 84 8 175
2020 EN-04 71 20 4 1 3 0 0 91 4 70
2020 EN-05 55 14 12 7 12 0 0 69 19 58
2020 EN-06 90 5 5 0 0 0 0 95 0 20
2019 EN 58 20 7 8 6 1 1 79 14 168
2019 EN-04 63 23 3 3 7 0 0 87 10 60
2019 EN-05 47 17 10 14 9 2 2 66 23 58
2019 EN-06 61 22 9 9 0 0 0 83 9 23
2018 EN 59 19 12 5 3 0 2 80 8 164
2018 EN-04 59 23 5 7 3 0 3 85 10 61
2018 EN-05 54 17 19 5 3 0 2 72 9 59
2017 EN 53 24 10 6 4 0 3 80 11 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 30 6 13 0 0 4 80 13 47
2017 EN-05 58 18 9 4 7 0 4 79 11 55
2017 EN-06 62 14 19 5 0 0 0 76 5 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 66 14 1 1 1 1 16 97 2 176
2020 EN-04 64 9 0 0 0 1 26 100 0 70
2020 EN-05 71 19 2 0 2 0 7 96 2 59
2020 EN-06 65 20 5 5 5 0 0 85 10 20
2019 EN 60 15 4 0 1 0 19 93 1 168
2019 EN-04 60 7 2 0 0 0 32 98 0 60
2019 EN-05 57 21 7 0 2 0 14 90 2 58
2019 EN-06 52 39 9 0 0 0 0 91 0 23
2018 EN 58 13 5 2 0 0 22 91 2 165
2018 EN-04 66 0 0 0 0 0 34 100 0 62
2018 EN-05 56 22 10 5 0 0 7 84 5 59
2017 EN 52 17 6 1 0 0 24 91 1 146
2017 EN-03 75 0 0 0 0 0 25 100 0 12
2017 EN-04 53 4 0 0 0 0 42 100 0 47
2017 EN-05 44 29 9 2 0 0 16 87 2 55
2017 EN-06 57 29 14 0 0 0 0 86 0 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 77 16 4 2 1 0 1 94 2 178
2020 EN-04 77 14 6 1 1 0 0 92 3 71
2020 EN-05 73 15 5 3 0 0 3 91 3 60
2020 EN-06 85 15 0 0 0 0 0 100 0 20
2019 EN 78 11 5 2 1 0 4 92 3 169
2019 EN-04 77 7 5 2 2 0 8 91 4 60
2019 EN-05 73 19 3 2 2 0 2 93 3 59
2019 EN-06 87 9 0 4 0 0 0 96 4 23
2018 EN 75 13 4 1 1 0 6 94 1 163
2018 EN-04 63 21 5 0 2 0 10 93 2 62
2018 EN-05 79 11 5 2 0 0 4 93 2 57
2017 EN 70 17 6 2 0 1 5 92 2 145
2017 EN-03 100 0 0 0 0 0 0 100 0 12
2017 EN-04 67 20 2 0 0 2 9 98 0 46
2017 EN-05 67 15 9 3 0 0 5 87 4 55
2017 EN-06 76 19 5 0 0 0 0 95 0 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 78 16 3 2 0 0 1 95 2 178
2020 EN-04 75 20 4 0 0 0 1 96 0 71
2020 EN-05 80 10 5 3 0 0 2 92 3 60
2020 EN-06 95 5 0 0 0 0 0 100 0 20
2019 EN 86 6 4 1 2 0 1 93 3 168
2019 EN-04 88 7 2 0 2 0 2 97 2 60
2019 EN-05 81 7 7 0 3 0 2 90 3 59
2019 EN-06 96 0 0 4 0 0 0 96 4 23
2018 EN 78 9 6 2 1 0 4 90 4 165
2018 EN-04 66 11 10 3 2 0 8 84 5 62
2018 EN-05 83 8 5 3 0 0 0 92 3 59
2017 EN 75 13 4 2 1 0 5 93 3 146
2017 EN-03 75 8 8 8 0 0 0 83 8 12
2017 EN-04 66 17 4 0 0 0 13 95 0 47
2017 EN-05 78 13 5 2 0 0 2 93 2 55
2017 EN-06 100 0 0 0 0 0 0 100 0 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 49 28 19 2 2 0 1 77 4 178
2020 EN-04 46 25 27 1 0 0 0 72 1 71
2020 EN-05 57 23 15 2 2 0 2 81 3 60
2020 EN-06 70 25 5 0 0 0 0 95 0 20
2019 EN 62 20 11 3 2 0 2 83 5 168
2019 EN-04 47 27 17 5 3 0 2 75 8 60
2019 EN-05 67 19 9 2 0 0 3 89 2 58
2019 EN-06 87 4 9 0 0 0 0 91 0 23
2018 EN 59 26 8 4 1 0 2 86 5 165
2018 EN-04 52 24 10 8 2 0 5 80 10 62
2018 EN-05 54 34 8 3 0 0 0 88 3 59
2017 EN 54 27 12 3 1 0 4 84 4 146
2017 EN-03 67 25 8 0 0 0 0 92 0 12
2017 EN-04 40 24 21 6 0 0 8 70 7 47
2017 EN-05 60 27 9 2 0 0 2 89 2 55
2017 EN-06 71 24 0 0 0 0 5 100 0 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 48 25 7 2 0 0 67 8 178
2020 EN-04 15 45 28 10 1 0 0 61 11 71
2020 EN-05 20 50 27 3 0 0 0 70 3 60
2020 EN-06 35 45 20 0 0 0 0 80 0 20

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 34 38 16 7 0 0 39 23 178
2020 EN-04 1 37 44 13 6 0 0 38 18 71
2020 EN-05 5 32 38 13 12 0 0 37 25 60
2020 EN-06 10 35 25 30 0 0 0 45 30 20
2019 EN 11 35 36 15 4 0 0 46 19 171
2019 EN-04 11 26 39 16 7 0 0 38 23 61
2019 EN-05 8 44 32 10 5 0 0 53 15 59
2019 EN-06 17 21 38 25 0 0 0 38 25 24
2018 EN 10 32 43 13 3 0 0 42 16 166
2018 EN-04 11 29 48 6 6 0 0 40 13 63
2018 EN-05 5 37 42 15 0 0 0 42 15 59
2017 EN 8 21 47 19 5 0 0 29 24 146
2017 EN-03 8 33 50 8 0 0 0 42 8 12
2017 EN-04 2 25 49 19 4 0 0 28 24 47
2017 EN-05 11 15 49 22 4 0 0 26 26 55
2017 EN-06 5 19 52 24 0 0 0 24 24 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 8 24 42 18 8 0 0 26 32 177
2020 EN-04 6 28 48 13 6 0 0 18 34 71
2020 EN-05 14 20 37 20 8 0 0 29 34 59
2020 EN-06 5 35 25 30 5 0 0 35 40 20
2019 EN 6 19 44 20 12 0 0 32 25 171
2019 EN-04 7 26 44 15 8 0 0 23 33 61
2019 EN-05 8 12 41 27 12 0 0 39 20 59
2019 EN-06 0 17 50 17 17 0 0 33 17 24
2018 EN 5 15 46 27 7 0 0 34 20 166
2018 EN-04 8 14 48 25 5 0 0 30 22 63
2018 EN-05 2 19 39 34 7 0 0 41 20 59
2017 EN 4 20 40 22 12 0 1 35 24 146
2017 EN-03 8 0 33 58 0 0 0 58 8 12
2017 EN-04 4 23 36 28 8 0 0 36 28 47
2017 EN-05 2 16 53 13 13 0 4 26 19 55
2017 EN-06 5 24 33 14 24 0 0 38 29 21
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 61 28 1 85 15 178
2020 EN-04 10 65 25 0 87 13 71
2020 EN-05 8 60 32 0 88 12 60
2020 EN-06 25 75 0 0 75 25 20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 89 11 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 67 14 2 1 1 2 13 95 3 178
2020 EN-04 66 14 3 1 1 1 13 93 3 71
2020 EN-05 70 10 3 2 2 0 13 92 4 60
2020 EN-06 80 15 0 0 0 0 5 100 0 20
2019 EN 77 9 5 1 1 0 8 94 1 170
2019 EN-04 75 11 7 0 0 0 7 93 0 61
2019 EN-05 78 8 5 2 0 0 7 93 2 59
2019 EN-06 75 8 0 0 0 0 17 100 0 24
2018 EN 73 6 5 1 1 1 12 92 3 166
2018 EN-04 78 10 2 0 3 0 8 95 3 63
2018 EN-05 64 5 8 2 0 3 17 87 2 59

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 32 16 21 5 0 0 58 26 19

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 26 0 16 16 0 26 57 43 19
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