2020 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 40 8 5 1 0 0 86 7 502
2020 Part-time 57 43 0 0 0 0 0 100 0 22
2019 Full-time 42 38 13 5 2 0 0 80 7 495
2019 Part-time 52 28 13 0 7 0 0 80 7 15
2017 Full-time 39 43 9 6 2 0 0 82 8 451
2017 Part-time 52 42 6 0 0 0 0 94 0 11
2014 Full-time 34 41 13 9 3 0 0 75 12 437
2014 Part-time 65 22 13 0 0 0 0 87 0 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 35 15 6 2 0 0 77 9 501
2020 Part-time 81 11 8 0 0 0 0 92 0 22
2019 Full-time 34 38 16 7 4 0 0 72 11 491
2019 Part-time 52 28 6 7 7 0 0 79 14 15
2017 Full-time 32 37 14 10 5 1 0 70 16 450
2017 Part-time 41 53 0 6 0 0 0 94 6 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 34 6 2 0 0 0 91 2 498
2020 Part-time 78 22 0 0 0 0 0 100 0 22
2019 Full-time 56 34 8 2 0 0 0 90 2 495
2019 Part-time 68 32 0 0 0 0 0 100 0 15
2017 Full-time 51 38 9 2 1 0 0 89 2 451
2017 Part-time 52 35 6 6 0 0 0 88 6 11
2014 Full-time 58 30 8 2 1 0 0 88 3 437
2014 Part-time 63 31 7 0 0 0 0 93 0 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 39 7 3 0 0 0 89 4 504
2020 Part-time 78 22 0 0 0 0 0 100 0 22
2019 Full-time 47 41 8 3 1 0 0 88 4 494
2019 Part-time 65 27 0 0 8 0 0 92 8 14
2017 Full-time 45 41 9 4 2 0 0 85 5 451
2017 Part-time 52 35 12 0 0 0 0 88 0 11
2014 Full-time 45 37 12 5 2 0 0 82 7 437
2014 Part-time 57 30 13 0 0 0 0 87 0 13

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 31 10 4 1 0 0 84 5 502
2020 Part-time 82 15 3 0 0 0 0 97 0 22
2019 Full-time 47 32 15 5 1 0 0 79 6 494
2019 Part-time 68 17 7 0 7 0 0 86 7 15
2017 Full-time 40 33 17 6 4 0 0 73 10 450
2017 Part-time 41 18 41 0 0 0 0 59 0 11
2014 Full-time 36 38 15 7 4 0 0 75 10 437
2014 Part-time 57 30 6 7 0 0 0 87 7 13

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 36 8 5 2 0 0 85 6 500
2020 Part-time 76 24 0 0 0 0 0 100 0 22
2019 Full-time 43 35 13 6 2 0 0 79 8 494
2019 Part-time 67 18 7 0 7 0 0 86 7 15
2017 Full-time 35 38 16 7 3 0 0 74 10 451
2017 Part-time 47 12 35 6 0 0 0 59 6 11
2014 Full-time 33 42 14 8 3 0 0 75 11 437
2014 Part-time 68 19 6 7 0 0 0 87 7 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 23 15 5 2 1 0 78 7 503
2020 Part-time 50 24 8 3 0 16 0 87 3 22
2019 Full-time 45 28 14 7 2 3 0 75 10 495
2019 Part-time 67 12 6 14 0 0 0 80 14 15
2017 Full-time 41 27 17 7 5 2 1 70 12 451
2017 Part-time 23 18 23 0 6 0 29 58 9 11
2014 Full-time 40 30 14 9 3 3 0 73 13 437
2014 Part-time 47 14 20 0 6 7 5 70 7 13
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 29 8 3 1 1 2 88 4 504
2020 Part-time 49 37 11 0 0 0 3 89 0 22
2019 Full-time 54 27 10 3 2 1 2 85 6 495
2019 Part-time 48 32 13 0 0 0 6 86 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 29 10 5 2 0 1 84 6 504
2020 Part-time 68 18 3 0 0 11 0 97 0 22
2019 Full-time 48 33 10 6 2 0 0 82 8 493
2019 Part-time 44 36 13 0 7 0 0 80 7 15
2017 Full-time 45 39 8 4 2 1 1 86 6 451
2017 Part-time 41 53 6 0 0 0 0 94 0 11
2014 Full-time 39 40 11 6 3 1 0 80 9 436
2014 Part-time 67 27 7 0 0 0 0 93 0 13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 26 6 5 2 0 0 87 7 503
2020 Part-time 74 15 11 0 0 0 0 89 0 22
2019 Full-time 55 30 9 3 2 0 0 86 5 492
2019 Part-time 73 13 13 0 0 0 0 87 0 15
2017 Full-time 51 30 10 4 3 0 1 82 8 451
2017 Part-time 59 35 6 0 0 0 0 94 0 11
2014 Full-time 45 34 12 6 3 0 0 80 9 437
2014 Part-time 75 18 7 0 0 0 0 93 0 13

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 40 12 5 2 4 0 81 7 504
2020 Part-time 42 26 3 0 0 30 0 96 0 22
2019 Full-time 27 36 20 8 3 6 0 67 12 492
2019 Part-time 55 12 6 7 7 12 0 77 16 15
2017 Full-time 24 35 20 10 5 6 0 63 16 451
2017 Part-time 29 18 12 6 0 35 0 73 9 11
2014 Full-time 24 41 18 8 4 6 0 68 13 437
2014 Part-time 32 36 18 0 0 14 0 79 0 13

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 40 15 8 3 1 0 74 11 501
2020 Part-time 60 23 5 0 0 11 0 94 0 22
2019 Full-time 25 36 20 13 4 2 0 63 17 492
2019 Part-time 46 26 0 14 8 6 0 77 23 14
2017 Full-time 19 32 24 14 8 3 0 53 23 451
2017 Part-time 29 18 24 0 6 23 0 61 8 11
2014 Full-time 17 41 22 12 5 3 0 60 17 437
2014 Part-time 37 45 12 7 0 0 0 82 7 13

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 39 19 11 3 4 0 65 15 504
2020 Part-time 34 42 5 0 0 19 0 93 0 22
2019 Full-time 17 35 20 15 7 6 0 55 24 492
2019 Part-time 44 17 12 13 7 6 0 65 22 15
2017 Full-time 10 30 30 14 9 6 1 43 25 451
2017 Part-time 29 24 6 30 6 6 0 56 38 11
2014 Full-time 11 35 27 15 5 6 0 49 22 437
2014 Part-time 32 50 12 7 0 0 0 82 7 13

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 42 19 11 4 1 0 66 15 502
2020 Part-time 37 39 13 2 0 8 0 83 2 22
2019 Full-time 17 36 23 15 6 3 0 55 22 492
2019 Part-time 28 46 12 7 0 6 0 79 8 15
2017 Full-time 16 43 19 12 7 3 0 61 20 449
2017 Part-time 6 24 12 29 6 23 0 39 46 11
2014 Full-time 16 38 25 13 5 2 0 56 19 437
2014 Part-time 37 32 19 12 0 0 0 69 12 13
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 35 14 9 2 0 0 75 11 503
2020 Part-time 65 27 8 0 0 0 0 92 0 22
2019 Full-time 32 39 15 10 4 0 0 70 14 495
2019 Part-time 39 34 12 7 7 0 0 73 14 15
2017 Full-time 26 41 13 14 6 0 0 67 20 451
2017 Part-time 35 53 6 0 6 0 0 88 6 11
2014 Full-time 21 41 17 15 6 0 0 62 21 437
2014 Part-time 52 31 11 7 0 0 0 83 7 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 48 11 7 1 0 0 81 8 496
2020 Part-time 39 55 6 0 0 0 0 94 0 22
2019 Full-time 25 47 14 11 2 0 0 72 14 495
2019 Part-time 40 46 0 0 14 0 0 86 14 15
2017 Full-time 27 44 15 9 5 0 0 71 14 451
2017 Part-time 48 47 0 6 0 0 0 94 6 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 32 9 5 3 1 0 82 8 502
2020 Part-time 71 18 3 5 0 0 3 92 5 22
2019 Full-time 45 33 10 7 3 1 1 80 10 495
2019 Part-time 40 39 7 7 0 0 6 85 8 15
2017 Full-time 40 40 11 6 2 1 0 81 8 450
2017 Part-time 47 23 23 0 6 0 0 71 6 11
2014 Full-time 35 41 11 8 3 1 0 78 11 437
2014 Part-time 48 52 0 0 0 0 0 100 0 13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 45 10 7 1 0 0 83 7 501
2020 Part-time 58 23 8 0 0 0 11 91 0 22
2019 Full-time 37 37 13 10 2 0 0 75 12 492
2019 Part-time 26 53 7 0 8 0 7 85 8 14
2017 Full-time 41 41 9 6 2 0 0 82 9 451
2017 Part-time 47 18 23 0 6 0 6 69 7 11
2014 Full-time 37 42 11 7 3 0 0 79 10 437
2014 Part-time 57 17 19 0 7 0 0 74 7 13

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 25 14 4 3 1 1 79 7 502
2020 Part-time 55 40 0 3 0 0 3 97 3 22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 41 16 11 5 2 0 66 17 500
2020 Part-time 50 33 5 0 0 11 0 94 0 22
2019 Full-time 21 35 19 15 9 2 0 57 24 495
2019 Part-time 28 24 31 9 7 0 0 53 17 15
2017 Full-time 27 40 15 9 7 2 1 69 16 449
2017 Part-time 35 53 0 12 0 0 0 88 12 11
2014 Full-time 24 40 18 10 7 2 0 64 17 437
2014 Part-time 32 22 0 14 7 6 19 72 28 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 26 17 19 16 3 5 44 38 501
2020 Part-time 29 34 8 5 0 0 24 83 6 22
2019 Full-time 11 28 16 20 19 2 4 42 41 495
2019 Part-time 0 12 30 19 21 6 12 15 49 15
2017 Full-time 13 19 17 24 21 2 3 34 48 449
2017 Part-time 0 12 18 18 6 0 47 22 44 11
2014 Full-time 7 19 17 26 27 2 2 27 55 437
2014 Part-time 20 16 12 14 13 0 26 48 36 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 24 14 4 3 0 3 78 8 503
2020 Part-time 53 31 13 3 0 0 0 84 3 22
2019 Full-time 53 22 13 4 2 1 4 80 7 495
2019 Part-time 59 5 17 0 7 0 12 73 8 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 23 12 6 3 0 3 78 9 503
2020 Part-time 79 13 3 0 0 0 6 97 0 22
2019 Full-time 51 23 12 6 2 2 4 78 9 496
2019 Part-time 48 6 26 0 7 0 12 62 8 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 10 5 3 3 2 3 88 7 502
2020 Part-time 84 0 3 3 0 0 11 94 3 22
2019 Full-time 73 8 7 2 3 2 4 87 5 493
2019 Part-time 67 6 7 0 7 0 12 84 8 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 11 3 0 0 1 8 96 1 500
2020 Part-time 86 8 0 0 3 0 3 97 3 22
2019 Full-time 83 4 1 0 1 2 10 98 1 491
2019 Part-time 81 0 7 0 0 0 12 92 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 39 12 6 2 0 0 80 7 503
2020 Part-time 73 24 3 0 0 0 0 97 0 22
2019 Full-time 34 44 11 8 3 0 0 78 11 495
2019 Part-time 46 40 7 0 8 0 0 86 8 14
2017 Full-time 31 45 13 8 4 0 1 76 12 450
2017 Part-time 53 41 0 0 6 0 0 94 6 11
2014 Full-time 24 47 15 9 6 0 0 70 15 437
2014 Part-time 65 22 6 7 0 0 0 87 7 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 36 10 8 3 0 0 80 10 502
2020 Part-time 65 24 8 3 0 0 0 90 3 22
2019 Full-time 36 36 14 10 4 0 0 72 14 495
2019 Part-time 49 37 0 7 7 0 0 86 14 15
2017 Full-time 37 35 12 11 5 0 0 73 16 451
2017 Part-time 59 35 0 6 0 0 0 94 6 11
2014 Full-time 29 42 14 10 5 0 0 71 15 437
2014 Part-time 63 37 0 0 0 0 0 100 0 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 44 11 6 1 0 0 82 7 499
2020 Part-time 45 42 0 5 0 0 8 94 6 22
2019 Full-time 31 43 13 9 3 1 0 75 12 488
2019 Part-time 36 48 0 0 16 0 0 84 16 13
2017 Full-time 33 40 13 10 4 1 0 74 14 450
2017 Part-time 41 30 6 23 0 0 0 71 23 11
2014 Full-time 29 41 16 10 4 0 0 70 13 437
2014 Part-time 56 37 7 0 0 0 0 93 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 48 16 6 2 2 0 75 8 503
2020 Part-time 40 51 0 3 0 6 0 97 3 21
2019 Full-time 19 44 23 10 2 2 0 64 12 496
2019 Part-time 27 34 19 13 7 0 0 61 20 15
2017 Full-time 18 41 22 9 6 3 1 62 15 450
2017 Part-time 29 53 18 0 0 0 0 82 0 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 33 11 8 3 1 1 78 11 501
2020 Part-time 68 13 8 0 0 0 11 91 0 22
2019 Full-time 46 34 9 6 3 0 1 81 9 495
2019 Part-time 46 27 20 0 7 0 0 73 7 15
2017 Full-time 44 36 10 6 3 0 1 80 9 451
2017 Part-time 53 41 6 0 0 0 0 94 0 11
2014 Full-time 36 38 15 7 3 1 1 75 10 437
2014 Part-time 46 36 5 0 7 0 6 87 7 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 31 18 16 9 0 0 57 25 502
2020 Part-time 50 24 21 3 0 0 3 76 3 22
2019 Full-time 30 36 15 13 7 0 0 65 20 495
2019 Part-time 18 50 11 13 7 0 0 68 20 15
2017 Full-time 29 36 15 13 6 0 0 65 20 450
2017 Part-time 18 41 29 6 6 0 0 59 12 11
2014 Full-time 26 40 19 10 5 0 0 66 15 437
2014 Part-time 43 43 14 0 0 0 0 86 0 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 46 54 504
2020 Part-time 71 29 22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 20 4 2 0 5 4 94 2 504
2020 Part-time 77 10 8 0 0 0 5 92 0 22

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 24 42 34 504
2020 Part-time 32 39 29 22
2019 Full-time 24 43 32 495
2019 Part-time 23 40 36 15
2017 Full-time 23 49 28 448
2017 Part-time 18 23 58 11
2014 Full-time 16 48 36 437
2014 Part-time 43 44 14 13

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 14 30 33 12 8 4 99
2014 Full-time 19 29 34 14 9999 3 68
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 40 6 3 0 0 0 91 3 502
2020 Part-time 65 26 0 8 0 0 0 92 8 22
2019 Full-time 43 42 9 4 2 0 0 85 6 493
2019 Part-time 49 37 7 0 8 0 0 86 8 14
2017 Full-time 41 39 11 5 4 0 0 80 9 449
2017 Part-time 35 59 6 0 0 0 0 94 0 11
2014 Full-time 35 43 15 6 1 0 0 78 7 437
2014 Part-time 38 43 5 0 0 14 0 94 0 13

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 51 9 6 2 1 0 82 9 504
2020 Part-time 50 41 3 3 0 3 0 94 3 22
2019 Full-time 30 46 14 8 3 0 0 76 10 496
2019 Part-time 37 48 7 7 0 0 0 86 7 15
2017 Full-time 22 42 15 12 6 1 0 66 19 449
2017 Part-time 12 59 0 6 23 0 0 71 29 11
2014 Full-time 24 45 17 9 3 1 0 70 13 437
2014 Part-time 42 23 14 0 7 0 14 76 8 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 22 42 22 6 1 1 29 29 503
2020 Part-time 8 16 26 40 8 0 3 49 25 22
2019 Full-time 6 27 40 19 6 1 2 25 34 494
2019 Part-time 13 35 34 11 6 0 0 17 48 15
2017 Full-time 11 27 40 14 5 0 2 20 38 447
2017 Part-time 0 18 47 35 0 0 0 35 18 11
2014 Full-time 12 34 33 14 5 0 1 20 46 436
2014 Part-time 7 31 52 0 11 0 0 11 37 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 3 13 27 37 16 3 1 55 17 500
2020 Part-time 0 0 23 29 48 0 0 77 0 22
2019 Full-time 3 17 31 28 17 3 2 47 21 492
2019 Part-time 7 9 47 24 12 0 0 36 17 15
2017 Full-time 8 18 35 21 12 3 3 35 28 446
2017 Part-time 0 35 24 12 23 0 6 37 37 11
2014 Full-time 16 25 32 17 7 1 2 25 42 436
2014 Part-time 12 0 47 0 5 5 31 9 19 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 28 29 13 6 3 1 20 51 501
2020 Part-time 3 19 36 19 24 0 0 43 21 22
2019 Full-time 25 29 27 11 6 1 2 17 55 495
2019 Part-time 21 22 39 6 12 0 0 18 42 15
2017 Full-time 23 32 25 8 6 2 3 15 59 450
2017 Part-time 29 35 35 0 0 0 0 0 65 11
2014 Full-time 33 28 23 9 4 1 2 13 62 437
2014 Part-time 34 18 42 0 5 0 0 5 52 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 24 36 21 11 0 1 33 31 499
2020 Part-time 0 11 15 32 37 0 5 73 11 22
2019 Full-time 5 23 37 23 10 1 1 33 29 491
2019 Part-time 7 29 36 12 16 0 0 28 36 15
2017 Full-time 9 24 33 21 11 0 2 33 33 449
2017 Part-time 6 6 30 12 23 0 23 46 15 11
2014 Full-time 9 25 39 19 6 1 2 25 35 436
2014 Part-time 7 0 23 37 19 0 14 66 8 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 27 27 19 8 1 2 28 44 501
2020 Part-time 3 13 7 19 48 3 7 74 17 22
2019 Full-time 15 27 28 18 9 2 2 28 43 494
2019 Part-time 7 31 38 12 11 0 0 24 39 15
2017 Full-time 16 30 24 16 10 1 4 27 48 448
2017 Part-time 6 35 47 0 6 0 6 6 43 11
2014 Full-time 21 33 26 11 4 1 4 15 57 436
2014 Part-time 7 36 34 0 23 0 0 23 43 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 17 30 26 16 3 3 45 23 500
2020 Part-time 0 0 24 18 45 13 0 72 0 22
2019 Full-time 6 15 29 28 17 2 3 48 22 492
2019 Part-time 13 12 47 12 16 0 0 28 26 15
2017 Full-time 5 15 26 27 17 3 7 49 23 449
2017 Part-time 0 6 30 12 52 0 0 65 6 11
2014 Full-time 4 13 27 30 17 2 6 52 19 436
2014 Part-time 0 6 12 33 35 0 14 79 7 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 24 35 16 7 3 1 24 39 501
2020 Part-time 0 16 23 23 27 8 3 56 18 22
2019 Full-time 13 23 38 14 8 1 2 22 38 494
2019 Part-time 14 12 51 16 6 0 0 22 27 15
2017 Full-time 14 24 39 13 7 1 3 20 39 450
2017 Part-time 29 48 23 0 0 0 0 0 77 11
2014 Full-time 16 28 36 11 5 1 3 17 45 436
2014 Part-time 21 0 29 24 26 0 0 50 21 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 2 11 36 37 12 1 1 50 13 503
2020 Part-time 0 26 26 18 29 0 0 48 26 22
2019 Full-time 3 13 33 30 18 0 2 49 17 495
2019 Part-time 0 38 50 6 6 0 0 12 38 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 42 22 11 4 2 0 63 15 501
2020 Part-time 29 61 5 0 3 3 0 93 3 22
2019 Full-time 15 37 25 17 3 3 0 54 21 493
2019 Part-time 37 37 11 7 7 0 0 74 14 15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 32 6 4 3 1 0 87 6 501
2020 Part-time 56 33 0 0 0 11 0 100 0 22
2019 Full-time 51 31 9 6 2 1 0 83 8 494
2019 Part-time 62 31 0 0 7 0 0 93 7 15
2017 Full-time 46 36 9 5 3 1 1 83 8 451
2017 Part-time 47 41 6 6 0 0 0 88 6 11
2014 Full-time 46 33 10 7 4 1 0 79 11 437
2014 Part-time 70 23 0 7 0 0 0 93 7 13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 28 6 3 1 0 0 90 5 498
2020 Part-time 88 12 0 0 0 0 0 100 0 21
2019 Full-time 53 37 5 3 1 0 0 90 5 496
2019 Part-time 67 25 0 0 7 0 0 93 7 15
2017 Full-time 50 37 8 4 1 0 0 87 5 451
2017 Part-time 42 53 6 0 0 0 0 94 0 11
2014 Full-time 46 41 8 3 1 0 0 87 5 437
2014 Part-time 71 17 12 0 0 0 0 88 0 13

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 37 8 3 1 1 0 88 4 499
2020 Part-time 76 24 0 0 0 0 0 100 0 22
2019 Full-time 44 39 11 3 2 1 0 84 5 494
2019 Part-time 61 26 6 0 7 0 0 87 7 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 40 11 5 2 1 0 82 7 499
2020 Part-time 37 60 3 0 0 0 0 97 0 22
2019 Full-time 38 43 12 5 2 0 0 81 7 494
2019 Part-time 27 50 15 0 8 0 0 77 8 14
2017 Full-time 40 41 12 2 2 1 0 83 5 451
2017 Part-time 48 41 12 0 0 0 0 88 0 11
2014 Full-time 41 41 10 4 2 2 0 84 6 437
2014 Part-time 66 21 7 0 0 6 0 93 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 40 8 4 2 3 0 86 6 501
2020 Part-time 43 36 2 0 0 19 0 97 0 22
2019 Full-time 47 39 8 3 1 1 0 88 4 493
2019 Part-time 43 36 13 0 7 0 0 80 7 15
2017 Full-time 42 42 9 2 2 3 0 87 4 450
2017 Part-time 35 58 0 0 0 6 0 100 0 11
2014 Full-time 42 38 13 2 1 3 0 83 4 437
2014 Part-time 71 16 7 0 0 6 0 93 0 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 32 6 2 2 0 0 91 3 503
2020 Part-time 84 13 3 0 0 0 0 97 0 22
2019 Full-time 54 33 9 3 1 0 0 87 4 495
2019 Part-time 73 19 0 0 7 0 0 93 7 15
2017 Full-time 48 39 8 3 2 0 0 87 5 451
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 49 38 8 3 2 0 0 87 5 435
2014 Part-time 71 16 13 0 0 0 0 87 0 13

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 24 8 3 3 4 3 85 7 504
2020 Part-time 60 18 0 0 0 11 11 100 0 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 35 13 5 2 7 0 78 8 503
2020 Part-time 45 28 0 8 0 19 0 90 10 22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 35 7 4 3 3 2 85 8 503
2020 Part-time 44 31 0 3 0 3 19 97 3 22

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 0 8 8 24 53 7 0 8 83 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 34 16 6 4 8 5 70 12 504
2020 Part-time 45 13 2 3 0 11 26 93 4 22
2019 Full-time 30 34 14 7 5 6 4 72 13 496
2019 Part-time 40 33 13 0 7 0 6 78 8 15
2017 Full-time 26 35 13 7 6 5 6 70 15 451
2017 Part-time 41 53 0 6 0 0 0 94 6 11
2014 Full-time 28 33 17 9 6 4 4 66 16 437
2014 Part-time 51 22 7 0 0 0 20 92 0 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 40 13 8 4 2 1 75 12 501
2020 Part-time 37 26 8 22 0 0 8 68 24 22
2019 Full-time 27 42 14 9 4 3 2 73 13 495
2019 Part-time 19 61 13 0 7 0 0 80 7 15
2017 Full-time 34 42 12 8 2 2 0 77 10 450
2017 Part-time 18 47 35 0 0 0 0 65 0 11
2014 Full-time 38 44 10 5 2 1 0 83 7 437
2014 Part-time 56 44 0 0 0 0 0 100 0 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 43 14 5 2 1 0 78 7 501
2020 Part-time 50 44 3 0 0 3 0 97 0 22
2019 Full-time 33 37 20 6 2 2 0 72 8 494
2019 Part-time 50 36 0 7 7 0 0 86 14 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 27 20 12 8 10 2 55 22 501
2020 Part-time 24 26 5 16 0 18 11 70 23 22
2019 Full-time 18 26 19 13 11 9 4 51 27 496
2019 Part-time 16 24 24 6 14 16 0 48 24 15
2017 Full-time 16 24 19 16 11 11 3 46 32 449
2017 Part-time 30 18 6 17 6 0 23 62 30 11
2014 Full-time 15 28 19 16 12 10 2 48 31 437
2014 Part-time 46 17 24 6 7 0 0 63 13 13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 46 6 8 0 0 0 85 9 502
2020 Part-time 53 21 18 8 0 0 0 74 8 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 41 13 13 3 0 0 71 16 501
2020 Part-time 29 42 11 10 0 0 8 77 11 22
2019 Full-time 52 39 4 3 2 0 0 91 5 494
2019 Part-time 69 25 7 0 0 0 0 93 0 14
2017 Full-time 51 34 8 5 3 0 0 85 7 450
2017 Part-time 48 23 0 23 6 0 0 71 29 11
2014 Full-time 51 36 5 5 3 0 0 87 8 437
2014 Part-time 82 18 0 0 0 0 0 100 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 40 11 6 1 0 0 82 7 500
2020 Part-time 74 16 8 0 0 3 0 92 0 22
2019 Full-time 57 34 5 3 1 0 0 92 4 491
2019 Part-time 55 31 7 8 0 0 0 86 8 14
2017 Full-time 62 33 4 1 1 0 0 94 2 450
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 53 37 6 4 0 0 0 90 4 436
2014 Part-time 60 25 15 0 0 0 0 85 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 24 4 2 0 1 0 94 2 501
2020 Part-time 87 13 0 0 0 0 0 100 0 22
2017 Full-time 59 30 6 3 0 0 1 90 4 450
2017 Part-time 41 36 0 0 0 0 23 100 0 11
2014 Full-time 57 31 6 5 0 0 1 89 5 436
2014 Part-time 68 32 0 0 0 0 0 100 0 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 28 5 2 0 1 0 93 2 503
2020 Part-time 73 7 0 8 0 11 0 91 9 22
2019 Full-time 65 23 7 1 1 3 0 92 2 495
2019 Part-time 67 19 14 0 0 0 0 86 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 503
2020 Part-time 0 100 22

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 51 49 41

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 65 35 41

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 41

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 41

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 37 63 41

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 51 49 41

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 65 35 41

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 46 54 41

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 44 56 41

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 67 33 41

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 41

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 41

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 12 88 41

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 49 51 41

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 20 80 41

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 48 52 41

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 41 59 41

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 24 76 41

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 22 78 41

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 14 86 41

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 17 83 41

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 41

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 16 16 6 4 33 7 55 17 503
2020 Part-time 34 11 0 8 0 36 11 85 15 22
2019 Full-time 15 16 16 9 3 31 10 52 21 495
2019 Part-time 9 18 7 7 0 46 12 66 17 15
2017 Full-time 14 17 13 6 5 36 9 56 21 450
2017 Part-time 12 6 12 6 0 29 35 50 16 11
2014 Full-time 15 19 16 9 5 30 6 54 21 436
2014 Part-time 20 5 34 0 0 41 0 43 0 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 32 13 5 3 9 1 76 9 503
2020 Part-time 58 24 5 3 0 10 0 91 3 22
2019 Full-time 32 35 17 5 2 7 1 73 8 495
2019 Part-time 56 24 14 0 0 0 6 85 0 15
2017 Full-time 28 40 15 6 3 8 1 75 9 450
2017 Part-time 35 29 0 6 0 30 0 92 8 11
2014 Full-time 33 41 12 5 3 6 0 79 9 436
2014 Part-time 56 17 27 0 0 0 0 73 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 5 95 501
2020 Part-time 0 100 22
2019 Full-time 6 94 495
2019 Part-time 0 100 15

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 41 59 26
2019 Full-time 37 63 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 73 27 26
2019 Full-time 76 24 26

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 26
2019 Full-time 0 100 26

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 50 50 26
2019 Full-time 23 77 26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 50 50 26
2019 Full-time 32 68 26

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 26
2019 Full-time 23 77 26

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 26

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 23 77 26
2019 Full-time 41 59 26

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 26
2019 Full-time 0 100 26

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 26

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 26
2019 Full-time 0 100 26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 26
2019 Full-time 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 30 70 26
2019 Full-time 44 56 24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 19 81 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 53 47 26
2019 Full-time 46 54 24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 18 15 3 3 36 6 65 10 501
2020 Part-time 37 5 2 0 0 44 11 95 0 22
2019 Full-time 16 17 16 3 3 36 9 59 11 493
2019 Part-time 16 12 20 0 0 39 12 58 0 15
2017 Full-time 16 14 17 2 2 41 7 58 9 450
2017 Part-time 12 12 6 6 0 35 30 67 16 11
2014 Full-time 15 16 15 2 2 43 6 62 8 436
2014 Part-time 20 5 0 0 0 54 21 100 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 34 12 4 2 10 1 80 7 501
2020 Part-time 61 26 7 0 0 5 0 92 0 22
2019 Full-time 34 36 13 3 2 11 1 79 6 495
2019 Part-time 50 30 7 7 0 0 6 85 8 15
2017 Full-time 34 36 13 2 2 11 1 80 4 450
2017 Part-time 35 23 6 6 0 30 0 83 8 11
2014 Full-time 30 35 14 3 1 15 1 78 5 436
2014 Part-time 32 21 7 0 0 27 14 89 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 5 95 503
2020 Part-time 0 100 22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 504
2020 Part-time 3 97 22
2019 Full-time 9 91 494
2019 Part-time 19 81 15
2017 Full-time 10 90 449
2014 Full-time 9 91 436

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 82 18 49
2014 Full-time 83 17 41

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 65 20 8 8 0 0 0 84 8 40
2014 Full-time 61 18 12 6 3 0 0 79 9 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 35 8 4 1 1 4 87 5 501
2020 Part-time 53 39 8 0 0 0 0 92 0 22
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 41 12 5 2 2 0 80 8 501
2020 Part-time 50 37 3 0 0 11 0 97 0 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 39 6 5 1 0 0 88 6 503
2020 Part-time 71 26 0 0 0 3 0 100 0 22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 37 7 7 2 1 0 85 8 501
2020 Part-time 47 34 0 8 0 11 0 91 9 22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 40 12 4 1 1 2 83 5 502
2020 Part-time 55 26 11 2 0 3 3 86 2 22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 34 8 2 1 1 2 89 3 501
2020 Part-time 68 29 0 0 0 3 0 100 0 22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 18 3 0 0 2 0 97 0 500
2020 Part-time 87 10 0 0 0 3 0 100 0 22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 35 7 2 0 2 0 90 2 500
2020 Part-time 71 26 0 3 0 0 0 97 3 22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 31 8 5 2 0 0 85 7 501
2020 Part-time 73 21 3 3 0 0 0 94 3 22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 29 6 2 1 1 0 91 3 501
2020 Part-time 81 13 3 0 0 3 0 97 0 22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 98 2 185

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 36 27 19 6 0 1 48 25 182

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 42 6 2 1 1 0 91 3 503
2020 Part-time 58 39 0 0 0 3 0 100 0 22
2019 Full-time 35 44 14 3 1 2 0 81 4 491
2019 Part-time 39 61 0 0 0 0 0 100 0 15
2017 Full-time 29 47 13 6 1 3 0 79 8 450
2017 Part-time 24 18 35 0 0 0 23 54 0 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 33 12 8 6 0 0 75 14 501
2020 Part-time 47 37 0 16 0 0 0 84 16 22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 34 9 4 2 1 0 85 6 501
2020 Part-time 57 29 3 0 0 11 0 97 0 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 39 14 7 3 1 0 77 10 501
2020 Part-time 53 44 3 0 0 0 0 97 0 22
2019 Full-time 27 41 19 10 3 1 0 69 13 495
2019 Part-time 50 43 0 0 7 0 0 93 7 15
2017 Full-time 19 41 19 15 5 1 0 60 20 450
2017 Part-time 23 30 41 0 6 0 0 53 6 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 51 17 8 1 2 0 74 9 184

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 28 14 9 5 0 1 72 14 503
2020 Part-time 75 5 7 5 0 0 8 87 6 22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 28 10 5 2 0 1 82 8 496
2020 Part-time 66 24 5 5 0 0 0 90 5 22
2019 Full-time 48 27 12 6 6 0 2 76 12 493
2019 Part-time 25 44 13 6 6 0 6 73 13 15
2017 Full-time 47 25 13 8 5 0 3 74 13 448
2017 Part-time 42 18 12 0 0 29 0 84 0 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 21 27 22 19 0 0 33 41 503
2020 Part-time 32 31 32 3 3 0 0 63 5 22
2019 Full-time 16 23 27 20 12 0 1 40 33 494
2019 Part-time 22 22 38 12 6 0 0 44 18 15
2017 Full-time 12 26 25 20 15 0 1 39 36 449
2017 Part-time 0 12 64 12 6 0 6 13 19 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 25 28 15 10 0 1 46 26 502
2020 Part-time 50 24 24 0 3 0 0 74 3 22
2019 Full-time 21 32 23 15 8 0 1 54 23 493
2019 Part-time 22 24 40 14 0 0 0 45 14 15
2017 Full-time 17 26 25 20 9 0 2 44 30 447
2017 Part-time 23 18 52 0 0 0 6 44 0 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 23 26 18 17 1 1 38 36 500
2020 Part-time 37 37 16 8 3 0 0 74 10 22
2019 Full-time 19 23 24 19 13 0 2 42 33 491
2019 Part-time 22 21 12 32 13 0 0 43 45 15
2017 Full-time 14 21 27 20 14 0 3 36 35 450
2017 Part-time 35 0 47 12 0 0 6 38 12 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 27 21 11 9 0 2 59 20 500
2020 Part-time 64 10 19 3 0 0 5 78 3 22
2019 Full-time 39 27 18 8 4 0 3 69 12 492
2019 Part-time 49 19 27 6 0 0 0 67 6 15
2017 Full-time 29 33 20 9 5 0 5 65 14 450
2017 Part-time 41 6 12 0 0 0 41 80 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 26 21 15 10 0 0 54 25 501
2020 Part-time 31 43 21 0 3 0 3 76 3 22
2019 Full-time 34 26 22 11 6 0 1 61 17 492
2019 Part-time 34 46 13 7 0 0 0 80 7 15
2017 Full-time 26 31 28 10 5 0 0 57 15 449
2017 Part-time 30 23 35 6 0 0 6 56 6 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 26 17 13 8 0 4 61 21 501
2020 Part-time 51 23 2 3 5 0 16 89 9 22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 33 18 9 3 1 1 68 13 498
2020 Part-time 55 34 5 5 0 0 0 89 5 22
2019 Full-time 23 36 23 12 4 1 1 61 16 493
2019 Part-time 39 34 20 0 7 0 0 73 7 15
2017 Full-time 22 32 26 13 6 1 1 55 19 448
2017 Part-time 65 23 0 6 0 0 6 94 6 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 39 20 13 3 0 0 63 16 501
2020 Part-time 53 15 24 8 0 0 0 68 8 22
2019 Full-time 21 33 28 12 5 0 1 55 17 493
2019 Part-time 12 46 35 0 7 0 0 58 7 15
2017 Full-time 15 34 22 18 10 0 1 50 28 450
2017 Part-time 30 17 47 0 0 0 6 50 0 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 37 19 10 3 0 0 68 13 500
2020 Part-time 26 69 5 0 0 0 0 95 0 22
2019 Full-time 26 33 23 11 6 0 1 59 18 493
2019 Part-time 18 55 6 14 0 0 6 78 15 15
2017 Full-time 21 33 25 12 7 0 1 55 20 450
2017 Part-time 36 29 29 6 0 0 0 65 6 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 27 14 7 3 0 1 75 11 498
2020 Part-time 85 3 9 3 0 0 0 88 3 21
2019 Full-time 41 29 15 8 6 0 1 70 14 492
2019 Part-time 36 34 17 0 7 0 6 75 8 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 24 15 5 0 0 56 20 504
2020 Part-time 29 21 34 8 8 0 0 50 16 22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 30 23 14 7 0 0 56 20 504
2020 Part-time 32 45 21 0 0 3 0 78 0 22
2019 Full-time 33 30 19 11 5 1 1 64 17 490
2019 Part-time 40 26 27 0 7 0 0 66 7 15
2017 Full-time 26 31 21 12 6 1 3 60 18 450
2017 Part-time 30 24 29 6 6 0 6 57 12 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 30 18 5 2 0 1 74 8 500
2020 Part-time 56 21 10 8 0 2 3 81 8 22
2019 Full-time 68 20 7 2 2 0 1 89 4 489
2019 Part-time 73 13 6 0 7 0 0 87 7 15
2017 Full-time 68 20 7 2 2 0 1 90 4 450
2017 Part-time 53 24 23 0 0 0 0 77 0 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 36 22 8 4 0 0 66 12 500
2020 Part-time 16 52 32 0 0 0 0 68 0 22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 17 5 1 1 0 5 93 2 501
2020 Part-time 77 13 2 0 0 0 8 97 0 22
2019 Full-time 81 9 2 0 1 0 7 97 1 491
2019 Part-time 81 13 0 0 0 0 6 100 0 15
2017 Full-time 72 12 5 3 4 0 3 87 7 449
2017 Part-time 82 6 6 0 0 0 6 94 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 81 8 4 2 3 0 3 91 5 498
2020 Part-time 87 3 0 0 0 0 11 100 0 22
2019 Full-time 71 12 7 3 4 0 3 86 7 494
2019 Part-time 74 13 0 7 0 0 6 92 8 15
2017 Full-time 56 25 10 5 2 0 3 83 7 449
2017 Part-time 48 47 6 0 0 0 0 94 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 19 9 3 1 0 2 87 4 502
2020 Part-time 74 13 0 3 0 0 11 97 3 22
2019 Full-time 58 21 13 3 2 0 2 81 6 490
2019 Part-time 63 23 0 7 0 0 6 92 8 15
2017 Full-time 62 17 8 6 5 0 3 82 11 450
2017 Part-time 77 6 12 6 0 0 0 82 6 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 14 7 3 3 0 2 87 6 499
2020 Part-time 87 0 0 3 0 0 11 97 3 22
2019 Full-time 66 16 9 4 3 0 2 84 8 490
2019 Part-time 74 13 0 0 7 0 6 92 8 15
2017 Full-time 56 12 5 2 0 0 24 90 3 449
2017 Part-time 70 0 6 0 0 0 23 92 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 11 4 2 1 0 16 92 3 501
2020 Part-time 81 0 0 0 0 0 19 100 0 22
2019 Full-time 61 11 5 1 1 0 21 91 3 492
2019 Part-time 56 7 0 0 0 0 37 100 0 15
2017 Full-time 70 14 5 2 0 1 7 92 3 448
2017 Part-time 77 0 0 23 0 0 0 77 23 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 13 3 2 0 0 2 95 2 503
2020 Part-time 82 5 0 0 0 0 13 100 0 22
2019 Full-time 80 11 3 1 0 0 4 95 2 490
2019 Part-time 69 6 5 7 0 0 12 86 8 15
2017 Full-time 72 11 5 4 4 0 4 87 8 451
2017 Part-time 59 12 23 0 0 0 6 75 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 12 5 1 1 0 2 92 3 503
2020 Part-time 60 6 27 2 2 0 3 68 5 22
2019 Full-time 80 8 3 3 3 0 3 91 6 493
2019 Part-time 45 23 20 0 0 0 12 78 0 15
2017 Full-time 54 27 13 3 1 0 2 82 5 450
2017 Part-time 48 35 12 0 0 0 6 88 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 29 14 4 3 0 2 79 7 503
2020 Part-time 56 26 16 3 0 0 0 81 3 22
2019 Full-time 61 20 12 3 2 0 3 83 5 492
2019 Part-time 53 28 19 0 0 0 0 81 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 43 24 4 3 0 0 69 7 503
2020 Part-time 32 42 24 3 0 0 0 74 3 22

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 32 34 17 6 0 0 43 23 504
2020 Part-time 11 39 50 0 0 0 0 50 0 22
2019 Full-time 15 33 34 15 3 0 0 48 18 495
2019 Part-time 16 28 30 13 7 0 6 47 22 15
2017 Full-time 10 25 39 19 7 0 0 35 25 451
2017 Part-time 0 30 58 12 0 0 0 30 12 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 22 38 21 10 0 0 31 31 502
2020 Part-time 2 5 29 43 21 0 0 64 7 22
2019 Full-time 6 19 39 22 14 0 0 36 25 496
2019 Part-time 13 13 18 25 31 0 0 56 27 15
2017 Full-time 5 20 39 22 13 0 1 36 25 451
2017 Part-time 0 17 58 18 6 0 0 24 17 11
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 59 22 2 78 22 504
2020 Part-time 18 64 8 10 78 22 22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 14 6 4 3 3 15 84 9 503
2020 Part-time 56 3 0 0 0 0 41 100 0 22
2019 Full-time 61 10 9 5 5 1 10 80 10 490
2019 Part-time 53 9 0 0 13 6 18 83 17 15
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