2020 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 10 9 2 0 0 79 11 829
2020 3 to 10 years in current department or agency 40 39 9 7 5 0 0 79 12 615
2020 11 to 20 years in current department or agency 42 40 10 5 3 0 0 82 8 247
2020 More than 20 years in current department or agency 61 33 3 0 3 0 0 94 3 31
2019 Less than 3 years in current department or agency 43 37 8 7 4 0 0 80 11 814
2019 3 to 10 years in current department or agency 41 40 9 8 3 0 0 81 11 549
2019 11 to 20 years in current department or agency 46 36 9 7 2 0 0 82 9 199
2019 More than 20 years in current department or agency 39 43 13 4 0 0 0 83 4 23
2018 Less than 3 years in current department or agency 40 41 9 7 4 0 0 81 11 636
2018 3 to 10 years in current department or agency 33 46 10 9 3 0 0 79 11 521
2018 11 to 20 years in current department or agency 40 40 12 6 2 0 0 80 8 174
2018 More than 20 years in current department or agency 48 39 5 0 8 0 0 87 8 21
2017 Less than 3 years in current department or agency 35 47 9 5 4 0 0 82 9 612
2017 3 to 10 years in current department or agency 33 45 10 8 4 0 0 78 12 670
2017 11 to 20 years in current department or agency 41 37 9 8 5 0 0 78 13 163
2017 More than 20 years in current department or agency 24 61 0 10 5 0 0 85 15 20
2014 Less than 3 years in current department or agency 37 44 8 6 5 0 0 81 11 412
2014 3 to 10 years in current department or agency 29 47 11 8 4 0 0 76 13 845
2014 11 to 20 years in current department or agency 29 54 9 3 4 0 0 83 8 118
2014 More than 20 years in current department or agency 54 39 6 0 0 0 0 94 0 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 33 9 7 3 0 0 80 11 825
2020 3 to 10 years in current department or agency 41 36 10 7 5 0 0 78 12 613
2020 11 to 20 years in current department or agency 38 33 13 9 7 0 0 71 16 244
2020 More than 20 years in current department or agency 43 34 6 10 6 0 0 77 17 30
2019 Less than 3 years in current department or agency 47 32 9 6 5 0 0 80 11 815
2019 3 to 10 years in current department or agency 36 37 10 12 6 0 0 73 17 548
2019 11 to 20 years in current department or agency 40 33 8 12 8 0 0 73 20 200
2019 More than 20 years in current department or agency 30 48 9 9 4 0 0 78 13 23
2018 Less than 3 years in current department or agency 43 35 9 9 3 0 0 78 13 637
2018 3 to 10 years in current department or agency 34 38 12 9 7 0 0 72 16 521
2018 11 to 20 years in current department or agency 38 36 11 10 6 0 0 73 16 171
2018 More than 20 years in current department or agency 33 48 5 5 8 0 0 82 13 21
2017 Less than 3 years in current department or agency 42 39 10 6 4 0 0 80 10 613
2017 3 to 10 years in current department or agency 31 36 12 12 9 0 0 67 21 671
2017 11 to 20 years in current department or agency 31 39 9 11 11 0 0 69 22 163
2017 More than 20 years in current department or agency 19 41 15 10 15 0 0 60 25 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 32 10 4 1 0 0 85 5 823
2020 3 to 10 years in current department or agency 52 33 11 4 1 0 0 85 5 607
2020 11 to 20 years in current department or agency 61 30 5 2 2 0 0 91 4 242
2020 More than 20 years in current department or agency 77 17 3 0 3 0 0 94 3 31
2019 Less than 3 years in current department or agency 50 34 10 4 2 0 0 85 6 810
2019 3 to 10 years in current department or agency 56 33 7 2 2 0 0 89 4 543
2019 11 to 20 years in current department or agency 55 34 7 3 0 0 0 90 3 198
2019 More than 20 years in current department or agency 50 41 4 5 0 0 0 91 5 22
2018 Less than 3 years in current department or agency 50 36 9 3 2 0 0 86 5 633
2018 3 to 10 years in current department or agency 51 35 9 4 2 0 0 86 5 516
2018 11 to 20 years in current department or agency 56 32 8 3 1 0 0 88 3 173
2018 More than 20 years in current department or agency 72 21 4 0 3 0 0 92 3 21
2017 Less than 3 years in current department or agency 50 38 8 4 1 0 0 87 5 613
2017 3 to 10 years in current department or agency 52 35 9 3 1 0 0 87 4 672
2017 11 to 20 years in current department or agency 56 32 4 4 3 0 0 88 8 162
2017 More than 20 years in current department or agency 33 56 0 10 0 0 0 90 10 20
2014 Less than 3 years in current department or agency 63 26 6 3 1 0 0 89 4 412
2014 3 to 10 years in current department or agency 60 28 8 3 2 0 0 88 4 844
2014 11 to 20 years in current department or agency 59 33 6 1 2 0 0 92 2 118
2014 More than 20 years in current department or agency 75 22 3 0 0 0 0 97 0 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 34 10 5 1 0 0 83 6 829
2020 3 to 10 years in current department or agency 44 38 9 6 3 0 0 82 8 610
2020 11 to 20 years in current department or agency 44 39 10 5 3 0 0 83 7 249
2020 More than 20 years in current department or agency 69 21 3 3 3 0 0 90 6 30
2019 Less than 3 years in current department or agency 49 33 8 6 3 0 0 82 9 816
2019 3 to 10 years in current department or agency 43 38 8 8 2 0 0 81 10 551
2019 11 to 20 years in current department or agency 48 35 12 4 2 0 0 83 5 199
2019 More than 20 years in current department or agency 35 52 5 0 4 5 0 91 4 23
2018 Less than 3 years in current department or agency 45 37 9 6 4 0 0 82 9 635
2018 3 to 10 years in current department or agency 40 38 12 7 3 0 0 77 10 520
2018 11 to 20 years in current department or agency 43 39 11 4 2 0 0 82 6 173
2018 More than 20 years in current department or agency 43 43 10 0 3 0 0 87 3 21
2017 Less than 3 years in current department or agency 43 40 8 6 2 0 0 83 9 613
2017 3 to 10 years in current department or agency 39 40 11 7 3 0 0 79 10 666
2017 11 to 20 years in current department or agency 45 37 8 6 4 0 0 82 10 161
2017 More than 20 years in current department or agency 24 61 5 10 0 0 0 85 10 20
2014 Less than 3 years in current department or agency 45 37 8 6 3 0 0 82 9 412
2014 3 to 10 years in current department or agency 38 40 11 6 4 0 0 79 10 844
2014 11 to 20 years in current department or agency 37 47 9 5 2 0 0 84 7 117
2014 More than 20 years in current department or agency 65 16 14 4 0 0 0 81 4 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 31 10 6 2 1 0 82 8 821
2020 3 to 10 years in current department or agency 42 35 12 7 5 0 0 77 11 611
2020 11 to 20 years in current department or agency 44 36 10 6 4 0 0 80 10 249
2020 More than 20 years in current department or agency 52 30 3 9 6 0 0 82 15 31
2019 Less than 3 years in current department or agency 49 32 8 5 4 1 0 82 10 813
2019 3 to 10 years in current department or agency 40 34 13 9 4 0 0 74 13 552
2019 11 to 20 years in current department or agency 44 33 10 8 4 1 0 78 12 199
2019 More than 20 years in current department or agency 35 39 13 8 0 4 0 77 9 23
2018 Less than 3 years in current department or agency 54 26 11 6 2 1 0 80 8 628
2018 3 to 10 years in current department or agency 41 32 14 7 6 0 0 74 12 521
2018 11 to 20 years in current department or agency 43 32 13 6 5 1 0 76 11 176
2018 More than 20 years in current department or agency 40 40 11 4 0 5 0 85 4 20
2017 Less than 3 years in current department or agency 51 27 12 7 3 0 0 78 10 611
2017 3 to 10 years in current department or agency 34 34 16 9 6 1 0 69 16 672
2017 11 to 20 years in current department or agency 38 32 17 8 6 0 0 69 14 164
2017 More than 20 years in current department or agency 29 31 30 10 0 0 0 60 10 20
2014 Less than 3 years in current department or agency 42 33 13 6 4 1 1 76 11 412
2014 3 to 10 years in current department or agency 29 35 18 11 5 1 0 65 16 845
2014 11 to 20 years in current department or agency 24 45 18 6 6 0 2 70 12 118
2014 More than 20 years in current department or agency 42 30 16 8 4 0 0 73 12 26

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 34 9 6 2 1 0 83 8 820
2020 3 to 10 years in current department or agency 42 36 10 8 4 0 0 78 12 610
2020 11 to 20 years in current department or agency 45 37 11 4 2 0 0 82 7 248
2020 More than 20 years in current department or agency 54 24 3 12 6 0 0 79 18 31
2019 Less than 3 years in current department or agency 48 34 8 5 4 1 0 82 10 809
2019 3 to 10 years in current department or agency 39 37 13 8 4 0 0 76 11 549
2019 11 to 20 years in current department or agency 43 32 13 9 2 0 1 76 11 197
2019 More than 20 years in current department or agency 26 48 13 8 0 4 0 77 9 23
2018 Less than 3 years in current department or agency 52 28 11 6 2 0 0 81 9 629
2018 3 to 10 years in current department or agency 40 36 11 7 5 0 0 76 12 516
2018 11 to 20 years in current department or agency 42 33 14 7 3 0 0 76 10 174
2018 More than 20 years in current department or agency 35 45 5 6 4 5 0 85 10 20
2017 Less than 3 years in current department or agency 50 31 9 6 2 0 0 82 9 614
2017 3 to 10 years in current department or agency 34 37 13 10 5 0 0 71 15 669
2017 11 to 20 years in current department or agency 37 33 14 8 6 1 0 71 15 164
2017 More than 20 years in current department or agency 38 26 15 15 0 0 5 68 16 20
2014 Less than 3 years in current department or agency 43 36 10 7 3 1 1 80 10 412
2014 3 to 10 years in current department or agency 30 39 17 10 4 0 0 69 14 845
2014 11 to 20 years in current department or agency 26 48 12 7 6 0 1 75 13 118
2014 More than 20 years in current department or agency 41 33 15 11 0 0 0 74 11 27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 22 20 10 4 3 1 65 14 826
2020 3 to 10 years in current department or agency 35 28 18 9 7 2 0 65 16 611
2020 11 to 20 years in current department or agency 43 28 13 6 5 2 2 75 11 249
2020 More than 20 years in current department or agency 48 17 17 9 9 0 0 65 18 31
2019 Less than 3 years in current department or agency 39 25 17 9 7 3 1 67 16 815
2019 3 to 10 years in current department or agency 33 27 18 11 8 2 0 62 19 553
2019 11 to 20 years in current department or agency 38 27 17 9 5 2 2 68 15 200
2019 More than 20 years in current department or agency 43 26 18 4 0 8 0 76 5 23
2018 Less than 3 years in current department or agency 41 24 13 11 6 4 1 68 18 635
2018 3 to 10 years in current department or agency 33 27 19 10 9 2 0 61 19 522
2018 11 to 20 years in current department or agency 39 26 14 15 6 1 0 65 21 175
2018 More than 20 years in current department or agency 41 24 21 6 4 5 0 68 10 20
2017 Less than 3 years in current department or agency 40 23 17 9 7 4 0 66 16 614
2017 3 to 10 years in current department or agency 30 26 17 11 10 4 1 60 22 669
2017 11 to 20 years in current department or agency 31 25 18 10 12 2 2 59 23 163
2017 More than 20 years in current department or agency 43 15 22 4 5 5 5 65 11 20
2014 Less than 3 years in current department or agency 34 24 17 11 8 4 2 62 20 411
2014 3 to 10 years in current department or agency 23 25 19 18 11 3 0 50 30 846
2014 11 to 20 years in current department or agency 31 29 18 7 9 5 0 64 18 118
2014 More than 20 years in current department or agency 43 21 21 7 7 0 0 64 14 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 23 6 2 1 0 2 90 4 828
2020 3 to 10 years in current department or agency 64 23 8 2 1 1 1 89 3 610
2020 11 to 20 years in current department or agency 64 21 9 2 4 0 1 85 6 249
2020 More than 20 years in current department or agency 75 18 3 0 0 4 0 97 0 31
2019 Less than 3 years in current department or agency 63 22 7 4 2 1 1 87 5 818
2019 3 to 10 years in current department or agency 64 19 9 3 2 1 1 85 5 553
2019 11 to 20 years in current department or agency 58 21 11 3 4 2 2 82 7 199
2019 More than 20 years in current department or agency 48 35 13 0 0 4 0 87 0 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 27 5 5 2 0 0 89 7 828
2020 3 to 10 years in current department or agency 55 28 8 7 3 0 0 83 10 612
2020 11 to 20 years in current department or agency 51 31 9 3 5 1 1 83 8 249
2020 More than 20 years in current department or agency 68 13 10 6 3 0 0 81 9 31
2019 Less than 3 years in current department or agency 52 28 8 7 4 1 1 81 11 817
2019 3 to 10 years in current department or agency 50 31 7 7 4 1 1 82 11 549
2019 11 to 20 years in current department or agency 52 27 8 6 7 2 0 80 12 200
2019 More than 20 years in current department or agency 52 30 4 13 0 0 0 83 13 23
2018 Less than 3 years in current department or agency 51 30 7 6 5 0 0 82 11 631
2018 3 to 10 years in current department or agency 45 30 10 9 5 1 0 75 14 511
2018 11 to 20 years in current department or agency 54 26 13 3 3 1 0 81 6 174
2018 More than 20 years in current department or agency 51 25 5 9 4 5 0 80 14 21
2017 Less than 3 years in current department or agency 50 30 9 7 3 1 0 81 10 612
2017 3 to 10 years in current department or agency 44 32 8 10 5 0 0 77 15 671
2017 11 to 20 years in current department or agency 48 34 10 6 3 0 0 81 9 164
2017 More than 20 years in current department or agency 34 30 15 20 0 0 0 65 20 20
2014 Less than 3 years in current department or agency 54 28 8 6 3 0 0 83 9 412
2014 3 to 10 years in current department or agency 42 31 11 11 5 0 1 73 16 846
2014 11 to 20 years in current department or agency 38 36 8 14 4 0 0 74 18 118
2014 More than 20 years in current department or agency 57 25 11 0 4 4 0 85 4 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 22 4 5 2 0 0 89 8 830
2020 3 to 10 years in current department or agency 61 24 7 4 3 0 0 85 7 614
2020 11 to 20 years in current department or agency 58 25 6 4 5 0 0 84 10 249
2020 More than 20 years in current department or agency 68 16 7 3 6 0 0 84 9 31
2019 Less than 3 years in current department or agency 59 23 6 6 5 0 0 83 11 815
2019 3 to 10 years in current department or agency 52 28 9 7 4 0 0 80 12 553
2019 11 to 20 years in current department or agency 55 25 6 8 5 0 1 81 13 199
2019 More than 20 years in current department or agency 56 30 0 13 0 0 0 87 13 23
2018 Less than 3 years in current department or agency 54 26 10 5 5 1 0 80 10 631
2018 3 to 10 years in current department or agency 46 29 10 9 6 0 0 75 15 513
2018 11 to 20 years in current department or agency 59 18 15 4 3 2 0 78 7 174
2018 More than 20 years in current department or agency 57 29 0 5 4 5 0 90 10 21
2017 Less than 3 years in current department or agency 56 27 7 7 3 0 0 83 10 612
2017 3 to 10 years in current department or agency 48 27 10 9 6 0 0 75 15 672
2017 11 to 20 years in current department or agency 52 26 13 3 5 1 0 79 8 163
2017 More than 20 years in current department or agency 34 36 10 10 5 0 5 74 16 20
2014 Less than 3 years in current department or agency 58 25 6 6 4 0 0 83 11 411
2014 3 to 10 years in current department or agency 47 28 11 8 6 0 0 76 14 845
2014 11 to 20 years in current department or agency 47 29 11 8 5 0 0 76 13 118
2014 More than 20 years in current department or agency 72 18 10 0 0 0 0 90 0 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 8 4 1 7 0 86 6 829
2020 3 to 10 years in current department or agency 42 29 13 7 5 4 0 74 13 615
2020 11 to 20 years in current department or agency 38 33 10 9 4 5 0 75 15 249
2020 More than 20 years in current department or agency 56 16 6 10 6 7 0 76 17 31
2019 Less than 3 years in current department or agency 44 32 9 5 4 6 0 81 10 816
2019 3 to 10 years in current department or agency 33 38 10 9 6 4 0 73 16 549
2019 11 to 20 years in current department or agency 27 37 14 10 8 4 0 67 19 197
2019 More than 20 years in current department or agency 26 31 31 0 4 8 0 62 4 23
2018 Less than 3 years in current department or agency 41 33 10 6 3 7 0 80 10 633
2018 3 to 10 years in current department or agency 28 38 14 12 5 4 0 68 17 524
2018 11 to 20 years in current department or agency 28 37 15 11 6 3 0 67 17 175
2018 More than 20 years in current department or agency 33 29 18 4 0 15 0 73 5 21
2017 Less than 3 years in current department or agency 43 31 10 7 3 6 0 79 10 614
2017 3 to 10 years in current department or agency 27 35 14 12 9 4 0 64 21 672
2017 11 to 20 years in current department or agency 26 36 17 10 6 5 0 65 17 164
2017 More than 20 years in current department or agency 20 40 10 10 0 19 0 74 13 20
2014 Less than 3 years in current department or agency 43 32 9 5 3 8 0 82 8 412
2014 3 to 10 years in current department or agency 27 38 15 9 6 5 0 69 16 845
2014 11 to 20 years in current department or agency 26 42 11 10 4 7 0 73 15 118
2014 More than 20 years in current department or agency 36 47 7 4 0 7 0 89 4 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 10 6 3 2 0 81 9 823
2020 3 to 10 years in current department or agency 37 36 11 9 6 1 0 73 16 611
2020 11 to 20 years in current department or agency 34 39 10 9 6 1 0 74 16 248
2020 More than 20 years in current department or agency 49 23 7 16 6 0 0 71 22 31
2019 Less than 3 years in current department or agency 40 35 11 6 5 3 0 78 11 814
2019 3 to 10 years in current department or agency 28 41 12 9 7 1 0 71 17 549
2019 11 to 20 years in current department or agency 27 37 12 12 8 4 0 67 21 196
2019 More than 20 years in current department or agency 17 39 31 4 4 4 0 59 9 23
2018 Less than 3 years in current department or agency 41 35 10 8 3 4 0 79 11 636
2018 3 to 10 years in current department or agency 24 38 16 13 8 1 0 62 21 522
2018 11 to 20 years in current department or agency 31 33 16 12 8 1 0 64 20 175
2018 More than 20 years in current department or agency 30 52 8 0 0 11 0 91 0 21
2017 Less than 3 years in current department or agency 40 33 13 7 4 2 0 75 11 612
2017 3 to 10 years in current department or agency 27 32 16 15 9 1 0 60 24 672
2017 11 to 20 years in current department or agency 24 37 17 11 9 1 0 62 21 164
2017 More than 20 years in current department or agency 15 40 25 16 4 0 0 55 20 20
2014 Less than 3 years in current department or agency 41 35 10 7 4 3 0 78 11 412
2014 3 to 10 years in current department or agency 25 39 17 11 7 1 0 65 18 845
2014 11 to 20 years in current department or agency 19 44 23 7 7 1 0 63 14 118
2014 More than 20 years in current department or agency 29 43 25 4 0 0 0 72 4 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 32 13 12 4 4 0 70 16 827
2020 3 to 10 years in current department or agency 21 37 18 14 9 2 0 59 23 614
2020 11 to 20 years in current department or agency 24 38 16 12 7 3 0 64 19 247
2020 More than 20 years in current department or agency 36 32 11 9 12 0 0 68 22 31
2019 Less than 3 years in current department or agency 29 34 15 11 6 6 0 66 18 815
2019 3 to 10 years in current department or agency 18 40 18 14 9 2 0 59 23 548
2019 11 to 20 years in current department or agency 18 38 12 19 8 5 0 58 29 198
2019 More than 20 years in current department or agency 9 35 30 13 5 9 0 48 20 23
2018 Less than 3 years in current department or agency 27 36 13 13 5 6 0 68 19 633
2018 3 to 10 years in current department or agency 18 36 18 18 9 2 0 55 27 523
2018 11 to 20 years in current department or agency 17 36 19 16 8 4 0 56 24 175
2018 More than 20 years in current department or agency 20 47 15 4 3 11 0 75 9 21
2017 Less than 3 years in current department or agency 28 33 16 11 6 6 0 65 18 615
2017 3 to 10 years in current department or agency 18 32 20 17 10 3 0 51 29 672
2017 11 to 20 years in current department or agency 15 36 22 13 9 5 0 53 24 164
2017 More than 20 years in current department or agency 10 40 30 11 4 5 0 53 16 20
2014 Less than 3 years in current department or agency 30 34 14 11 5 5 1 68 17 412
2014 3 to 10 years in current department or agency 16 37 20 16 7 4 0 55 24 845
2014 11 to 20 years in current department or agency 12 36 25 13 8 7 0 51 22 118
2014 More than 20 years in current department or agency 18 60 18 4 0 0 0 78 4 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 34 15 12 5 2 0 67 18 830
2020 3 to 10 years in current department or agency 24 36 19 14 7 1 0 60 21 615
2020 11 to 20 years in current department or agency 22 38 19 10 9 1 0 62 19 248
2020 More than 20 years in current department or agency 46 26 3 13 12 0 0 72 25 31
2019 Less than 3 years in current department or agency 26 35 15 13 8 3 0 62 22 815
2019 3 to 10 years in current department or agency 19 38 17 16 9 1 0 58 25 550
2019 11 to 20 years in current department or agency 19 33 15 20 11 1 1 53 31 198
2019 More than 20 years in current department or agency 9 52 21 9 5 4 0 63 14 23
2018 Less than 3 years in current department or agency 26 35 13 16 8 3 0 62 24 636
2018 3 to 10 years in current department or agency 18 33 18 19 11 1 0 52 30 524
2018 11 to 20 years in current department or agency 17 43 18 15 7 0 0 60 23 175
2018 More than 20 years in current department or agency 24 52 5 5 8 5 0 81 14 21
2017 Less than 3 years in current department or agency 25 38 15 12 7 3 0 65 20 614
2017 3 to 10 years in current department or agency 18 37 15 17 11 1 0 56 28 672
2017 11 to 20 years in current department or agency 18 33 21 16 9 2 0 52 26 163
2017 More than 20 years in current department or agency 16 44 25 10 4 0 0 60 15 20
2014 Less than 3 years in current department or agency 29 34 14 12 6 4 0 66 19 411
2014 3 to 10 years in current department or agency 14 38 15 19 11 2 0 53 31 846
2014 11 to 20 years in current department or agency 13 38 15 25 9 1 0 51 34 118
2014 More than 20 years in current department or agency 15 57 14 3 7 0 4 75 11 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 32 10 7 4 0 0 79 11 827
2020 3 to 10 years in current department or agency 35 39 11 11 3 0 0 75 14 614
2020 11 to 20 years in current department or agency 33 39 10 10 7 0 0 72 18 248
2020 More than 20 years in current department or agency 48 27 9 9 6 0 0 75 16 31
2019 Less than 3 years in current department or agency 39 37 11 7 5 1 0 78 12 816
2019 3 to 10 years in current department or agency 35 35 12 12 6 0 0 70 18 550
2019 11 to 20 years in current department or agency 33 31 14 16 7 0 0 64 22 200
2019 More than 20 years in current department or agency 39 30 13 13 4 0 0 69 17 23
2018 Less than 3 years in current department or agency 39 35 12 8 5 1 0 75 13 637
2018 3 to 10 years in current department or agency 30 36 14 12 8 0 0 66 20 521
2018 11 to 20 years in current department or agency 32 33 18 10 6 0 0 66 16 174
2018 More than 20 years in current department or agency 34 43 11 9 3 0 0 77 13 21
2017 Less than 3 years in current department or agency 40 37 11 8 3 0 0 78 11 613
2017 3 to 10 years in current department or agency 27 38 12 14 10 0 0 65 23 671
2017 11 to 20 years in current department or agency 30 38 11 11 10 0 0 68 21 163
2017 More than 20 years in current department or agency 29 25 16 25 4 0 0 54 30 20
2014 Less than 3 years in current department or agency 40 35 12 8 5 0 0 75 13 411
2014 3 to 10 years in current department or agency 28 33 16 14 9 0 0 61 23 845
2014 11 to 20 years in current department or agency 30 35 12 17 6 0 0 65 23 118
2014 More than 20 years in current department or agency 36 43 6 14 0 0 0 79 14 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 9 10 4 0 0 77 14 825
2020 3 to 10 years in current department or agency 37 42 9 9 3 0 0 79 12 606
2020 11 to 20 years in current department or agency 36 41 11 9 2 0 0 78 11 248
2020 More than 20 years in current department or agency 47 34 10 7 3 0 0 80 10 30
2019 Less than 3 years in current department or agency 34 36 11 13 5 0 0 71 19 812
2019 3 to 10 years in current department or agency 33 43 8 11 5 0 0 76 16 550
2019 11 to 20 years in current department or agency 35 39 7 14 6 0 0 73 19 199
2019 More than 20 years in current department or agency 30 44 9 18 0 0 0 74 18 23
2018 Less than 3 years in current department or agency 33 37 12 12 5 0 0 70 18 637
2018 3 to 10 years in current department or agency 27 43 15 10 6 0 0 70 16 523
2018 11 to 20 years in current department or agency 35 39 11 11 5 0 0 74 16 174
2018 More than 20 years in current department or agency 30 52 6 5 8 0 0 81 13 20
2017 Less than 3 years in current department or agency 30 40 14 12 4 0 0 70 16 610
2017 3 to 10 years in current department or agency 29 37 14 13 7 0 0 66 20 670
2017 11 to 20 years in current department or agency 30 41 10 12 7 0 0 71 19 163
2017 More than 20 years in current department or agency 30 35 15 0 20 0 0 65 20 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 6 6 3 0 0 85 9 829
2020 3 to 10 years in current department or agency 47 30 10 8 4 0 0 77 12 608
2020 11 to 20 years in current department or agency 45 33 10 5 6 0 0 78 12 249
2020 More than 20 years in current department or agency 58 23 10 3 6 0 0 81 9 31
2019 Less than 3 years in current department or agency 48 29 10 6 4 1 0 79 11 813
2019 3 to 10 years in current department or agency 45 28 11 10 4 1 0 74 15 552
2019 11 to 20 years in current department or agency 44 26 10 7 11 1 2 72 18 198
2019 More than 20 years in current department or agency 52 26 13 9 0 0 0 78 9 23
2018 Less than 3 years in current department or agency 45 31 10 8 4 1 1 78 12 632
2018 3 to 10 years in current department or agency 40 31 12 10 6 1 1 72 16 515
2018 11 to 20 years in current department or agency 48 29 11 6 4 2 0 78 10 171
2018 More than 20 years in current department or agency 42 43 10 4 0 0 0 85 4 21
2017 Less than 3 years in current department or agency 48 31 11 6 4 1 0 79 10 613
2017 3 to 10 years in current department or agency 39 34 10 10 7 0 0 73 16 672
2017 11 to 20 years in current department or agency 42 37 11 6 4 0 0 79 10 164
2017 More than 20 years in current department or agency 39 27 9 25 0 0 0 65 25 20
2014 Less than 3 years in current department or agency 46 32 8 7 4 1 1 80 12 411
2014 3 to 10 years in current department or agency 38 34 11 10 6 0 0 73 16 846
2014 11 to 20 years in current department or agency 40 32 13 10 4 0 0 72 15 118
2014 More than 20 years in current department or agency 58 28 11 4 0 0 0 86 4 28

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 13 11 3 0 1 72 15 826
2020 3 to 10 years in current department or agency 31 39 14 11 4 0 2 71 15 612
2020 11 to 20 years in current department or agency 35 37 14 9 4 0 2 72 13 247
2020 More than 20 years in current department or agency 47 30 6 7 9 0 0 77 17 30
2019 Less than 3 years in current department or agency 32 39 12 10 5 0 1 72 15 814
2019 3 to 10 years in current department or agency 31 40 12 11 4 0 1 72 15 547
2019 11 to 20 years in current department or agency 36 39 11 10 2 0 2 76 13 199
2019 More than 20 years in current department or agency 31 34 13 17 4 0 0 65 22 23
2018 Less than 3 years in current department or agency 25 42 13 13 4 1 1 69 18 639
2018 3 to 10 years in current department or agency 26 44 14 12 3 0 1 71 15 521
2018 11 to 20 years in current department or agency 34 41 9 11 4 0 1 76 15 176
2018 More than 20 years in current department or agency 29 48 19 0 3 0 0 77 3 21
2017 Less than 3 years in current department or agency 27 42 12 13 5 1 0 70 18 615
2017 3 to 10 years in current department or agency 30 37 14 13 5 0 1 67 19 671
2017 11 to 20 years in current department or agency 28 43 10 12 5 0 2 72 17 163
2017 More than 20 years in current department or agency 26 49 0 20 0 0 5 79 21 20
2014 Less than 3 years in current department or agency 36 35 10 11 5 0 2 73 17 409
2014 3 to 10 years in current department or agency 31 36 14 14 5 0 0 67 19 845
2014 11 to 20 years in current department or agency 29 42 16 8 2 0 3 72 11 118
2014 More than 20 years in current department or agency 61 25 0 4 7 0 4 89 11 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 21 9 4 2 2 1 85 6 826
2020 3 to 10 years in current department or agency 54 22 13 6 4 1 1 77 10 611
2020 11 to 20 years in current department or agency 53 21 11 5 7 2 1 76 13 248
2020 More than 20 years in current department or agency 58 17 12 6 0 0 7 80 6 31

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 33 15 9 3 5 0 72 12 828
2020 3 to 10 years in current department or agency 28 36 18 10 7 1 0 64 18 613
2020 11 to 20 years in current department or agency 26 38 13 9 10 3 0 67 20 248
2020 More than 20 years in current department or agency 41 28 13 6 12 0 0 69 18 31
2019 Less than 3 years in current department or agency 33 33 14 9 6 5 0 70 15 810
2019 3 to 10 years in current department or agency 27 33 17 12 9 1 0 61 22 551
2019 11 to 20 years in current department or agency 23 40 17 10 10 0 0 63 20 199
2019 More than 20 years in current department or agency 24 43 19 5 10 0 0 67 15 21
2018 Less than 3 years in current department or agency 34 32 15 9 5 5 0 69 15 636
2018 3 to 10 years in current department or agency 24 37 14 13 10 1 0 63 23 518
2018 11 to 20 years in current department or agency 26 33 17 16 8 1 0 60 23 174
2018 More than 20 years in current department or agency 19 53 16 9 3 0 0 72 12 21
2017 Less than 3 years in current department or agency 37 33 11 9 3 6 0 74 13 613
2017 3 to 10 years in current department or agency 24 39 13 14 9 1 0 64 23 671
2017 11 to 20 years in current department or agency 26 36 12 16 7 3 1 64 23 162
2017 More than 20 years in current department or agency 31 39 15 4 5 5 0 74 10 20
2014 Less than 3 years in current department or agency 36 31 13 10 4 5 2 72 14 412
2014 3 to 10 years in current department or agency 24 35 16 16 8 2 0 59 24 845
2014 11 to 20 years in current department or agency 20 41 19 11 6 3 1 63 17 118
2014 More than 20 years in current department or agency 33 39 21 4 0 4 0 75 4 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 30 14 14 6 4 2 64 21 829
2020 3 to 10 years in current department or agency 24 33 14 14 12 1 2 59 27 614
2020 11 to 20 years in current department or agency 22 25 16 15 16 2 3 50 33 248
2020 More than 20 years in current department or agency 19 36 7 13 18 0 7 59 34 31
2019 Less than 3 years in current department or agency 30 29 13 13 7 6 3 65 21 817
2019 3 to 10 years in current department or agency 23 30 12 17 15 1 2 55 32 551
2019 11 to 20 years in current department or agency 20 29 13 20 16 1 2 50 37 200
2019 More than 20 years in current department or agency 9 30 21 13 9 9 9 47 27 23
2018 Less than 3 years in current department or agency 31 30 15 10 8 5 1 65 19 633
2018 3 to 10 years in current department or agency 22 31 14 14 17 1 1 54 32 515
2018 11 to 20 years in current department or agency 23 20 16 20 20 0 1 44 40 174
2018 More than 20 years in current department or agency 5 38 26 19 3 0 9 47 24 21
2017 Less than 3 years in current department or agency 30 29 13 14 6 6 2 64 22 612
2017 3 to 10 years in current department or agency 22 26 15 16 19 1 1 49 36 670
2017 11 to 20 years in current department or agency 20 25 12 19 19 2 3 47 41 162
2017 More than 20 years in current department or agency 15 29 15 17 15 0 10 48 35 20
2014 Less than 3 years in current department or agency 28 25 12 13 10 5 6 61 25 412
2014 3 to 10 years in current department or agency 16 26 14 21 20 1 2 43 42 846
2014 11 to 20 years in current department or agency 16 25 15 18 21 2 4 43 41 118
2014 More than 20 years in current department or agency 14 22 25 21 7 0 10 41 31 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 22 15 6 4 1 2 74 11 828
2020 3 to 10 years in current department or agency 48 23 14 8 4 0 3 73 13 615
2020 11 to 20 years in current department or agency 45 23 16 6 6 0 4 71 13 248
2020 More than 20 years in current department or agency 53 13 6 9 9 0 10 73 20 31
2019 Less than 3 years in current department or agency 51 25 11 5 4 1 3 79 10 814
2019 3 to 10 years in current department or agency 51 24 13 6 4 0 2 76 10 549
2019 11 to 20 years in current department or agency 49 22 11 8 4 1 6 76 12 199
2019 More than 20 years in current department or agency 70 13 13 4 0 0 0 83 4 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 22 12 6 3 1 2 78 9 828
2020 3 to 10 years in current department or agency 52 23 14 6 3 0 2 76 9 615
2020 11 to 20 years in current department or agency 48 22 14 6 5 2 4 75 11 249
2020 More than 20 years in current department or agency 62 16 7 6 3 4 3 83 10 31
2019 Less than 3 years in current department or agency 55 22 13 4 3 1 2 80 7 813
2019 3 to 10 years in current department or agency 55 24 12 4 2 0 3 81 7 542
2019 11 to 20 years in current department or agency 60 16 11 4 3 1 6 82 7 199
2019 More than 20 years in current department or agency 73 9 9 4 0 0 4 86 5 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 7 4 1 1 3 2 93 3 825
2020 3 to 10 years in current department or agency 78 7 4 2 2 3 4 91 4 613
2020 11 to 20 years in current department or agency 72 7 5 2 5 3 6 87 8 248
2020 More than 20 years in current department or agency 85 0 6 6 0 0 3 87 6 31
2019 Less than 3 years in current department or agency 80 8 3 1 3 2 3 92 4 811
2019 3 to 10 years in current department or agency 76 8 5 3 2 2 3 89 6 545
2019 11 to 20 years in current department or agency 72 6 5 3 3 3 8 88 7 197
2019 More than 20 years in current department or agency 69 5 5 9 4 4 4 81 14 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 9 4 1 1 1 6 93 2 827
2020 3 to 10 years in current department or agency 79 6 3 1 1 1 9 94 2 612
2020 11 to 20 years in current department or agency 76 8 4 1 1 2 8 92 3 249
2020 More than 20 years in current department or agency 88 0 6 0 3 0 3 90 3 31
2019 Less than 3 years in current department or agency 84 5 2 0 1 1 7 97 2 812
2019 3 to 10 years in current department or agency 83 4 2 1 2 1 7 95 3 547
2019 11 to 20 years in current department or agency 80 5 3 1 2 0 10 94 3 196
2019 More than 20 years in current department or agency 78 0 0 4 0 0 17 95 5 23

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 8 8 2 0 0 81 10 826
2020 3 to 10 years in current department or agency 41 38 9 9 3 0 0 79 12 612
2020 11 to 20 years in current department or agency 41 37 6 10 6 0 0 79 15 248
2020 More than 20 years in current department or agency 55 20 10 9 6 0 0 75 15 31
2019 Less than 3 years in current department or agency 42 36 10 7 4 0 0 79 11 808
2019 3 to 10 years in current department or agency 39 37 10 10 4 0 0 76 14 546
2019 11 to 20 years in current department or agency 40 32 14 8 6 0 0 72 14 198
2019 More than 20 years in current department or agency 31 48 17 4 0 0 0 78 4 23
2018 Less than 3 years in current department or agency 43 34 9 9 4 1 0 78 13 633
2018 3 to 10 years in current department or agency 34 42 10 10 5 0 0 75 15 517
2018 11 to 20 years in current department or agency 39 40 9 6 5 0 0 80 11 172
2018 More than 20 years in current department or agency 24 54 14 4 3 0 0 78 8 21
2017 Less than 3 years in current department or agency 37 41 10 8 3 0 0 79 11 614
2017 3 to 10 years in current department or agency 35 36 10 13 6 0 0 71 19 672
2017 11 to 20 years in current department or agency 33 32 13 13 8 0 0 66 21 161
2017 More than 20 years in current department or agency 14 55 5 10 15 0 0 70 25 20
2014 Less than 3 years in current department or agency 38 40 9 9 3 0 0 78 12 412
2014 3 to 10 years in current department or agency 28 42 11 12 7 0 0 70 19 846
2014 11 to 20 years in current department or agency 25 44 10 17 4 0 0 69 21 117
2014 More than 20 years in current department or agency 41 37 14 4 4 0 0 78 8 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 9 6 3 0 0 82 9 827
2020 3 to 10 years in current department or agency 46 31 12 7 3 0 0 77 10 613
2020 11 to 20 years in current department or agency 45 30 11 7 7 0 0 75 14 248
2020 More than 20 years in current department or agency 52 28 13 3 3 0 0 80 6 31
2019 Less than 3 years in current department or agency 47 31 13 5 4 0 0 78 9 813
2019 3 to 10 years in current department or agency 41 36 11 8 3 0 0 77 12 548
2019 11 to 20 years in current department or agency 39 28 19 7 7 0 0 67 14 199
2019 More than 20 years in current department or agency 31 43 22 0 4 0 0 74 4 23
2018 Less than 3 years in current department or agency 46 33 9 7 4 1 0 80 11 633
2018 3 to 10 years in current department or agency 38 34 13 10 4 0 0 73 14 516
2018 11 to 20 years in current department or agency 43 35 10 7 6 0 0 78 12 171
2018 More than 20 years in current department or agency 29 53 4 10 3 0 0 82 13 21
2017 Less than 3 years in current department or agency 42 37 10 7 4 0 0 79 10 611
2017 3 to 10 years in current department or agency 36 35 12 10 7 0 0 71 17 672
2017 11 to 20 years in current department or agency 40 31 8 12 9 0 0 71 21 162
2017 More than 20 years in current department or agency 20 56 5 10 10 0 0 75 20 20
2014 Less than 3 years in current department or agency 47 30 10 9 4 0 0 77 13 411
2014 3 to 10 years in current department or agency 32 36 14 10 7 0 0 68 17 846
2014 11 to 20 years in current department or agency 26 49 15 7 3 0 0 75 10 117
2014 More than 20 years in current department or agency 43 39 18 0 0 0 0 82 0 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 9 7 3 0 0 80 10 828
2020 3 to 10 years in current department or agency 38 40 9 9 3 0 1 78 13 609
2020 11 to 20 years in current department or agency 37 40 12 9 3 0 0 77 12 247
2020 More than 20 years in current department or agency 47 34 3 13 3 0 0 81 16 30
2019 Less than 3 years in current department or agency 43 37 8 8 3 0 0 81 11 808
2019 3 to 10 years in current department or agency 35 43 10 8 4 1 0 78 12 538
2019 11 to 20 years in current department or agency 33 39 14 10 4 0 1 73 13 194
2019 More than 20 years in current department or agency 37 36 9 18 0 0 0 72 18 22
2018 Less than 3 years in current department or agency 40 35 11 9 4 0 0 76 13 636
2018 3 to 10 years in current department or agency 36 38 11 10 5 0 0 74 15 519
2018 11 to 20 years in current department or agency 39 39 10 9 3 0 0 77 13 172
2018 More than 20 years in current department or agency 26 50 21 0 4 0 0 76 4 20
2017 Less than 3 years in current department or agency 39 39 11 8 3 0 1 78 11 614
2017 3 to 10 years in current department or agency 34 37 13 10 5 0 0 72 15 671
2017 11 to 20 years in current department or agency 37 36 12 8 6 0 1 74 14 162
2017 More than 20 years in current department or agency 20 38 16 21 5 0 0 58 26 19
2014 Less than 3 years in current department or agency 44 34 11 6 4 0 2 80 9 412
2014 3 to 10 years in current department or agency 33 36 15 10 5 0 0 70 15 845
2014 11 to 20 years in current department or agency 29 48 7 10 4 0 1 78 15 116
2014 More than 20 years in current department or agency 43 35 11 11 0 0 0 78 11 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 43 12 6 1 3 0 80 7 826
2020 3 to 10 years in current department or agency 30 44 14 7 3 2 0 75 11 613
2020 11 to 20 years in current department or agency 28 45 12 8 4 3 0 76 12 249
2020 More than 20 years in current department or agency 42 26 23 3 0 6 0 73 3 31
2019 Less than 3 years in current department or agency 31 42 15 5 3 3 0 75 9 815
2019 3 to 10 years in current department or agency 27 45 14 8 4 1 0 73 12 550
2019 11 to 20 years in current department or agency 24 41 17 10 4 3 0 68 15 199
2019 More than 20 years in current department or agency 13 48 26 0 4 8 0 66 5 23
2018 Less than 3 years in current department or agency 34 38 15 6 4 4 0 75 10 637
2018 3 to 10 years in current department or agency 27 41 16 8 5 2 0 70 13 518
2018 11 to 20 years in current department or agency 30 35 20 8 4 3 1 67 13 176
2018 More than 20 years in current department or agency 15 53 10 14 3 4 0 71 18 21
2017 Less than 3 years in current department or agency 33 38 15 7 2 4 0 75 10 611
2017 3 to 10 years in current department or agency 25 37 18 11 6 3 0 64 18 669
2017 11 to 20 years in current department or agency 23 38 18 10 9 3 0 63 19 164
2017 More than 20 years in current department or agency 25 35 20 5 10 5 0 63 15 20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 9 9 4 0 0 77 14 825
2020 3 to 10 years in current department or agency 41 32 8 12 7 0 0 73 19 613
2020 11 to 20 years in current department or agency 41 33 8 11 7 0 0 74 18 248
2020 More than 20 years in current department or agency 53 21 3 6 16 0 0 74 22 30
2019 Less than 3 years in current department or agency 53 28 7 8 4 0 0 81 12 811
2019 3 to 10 years in current department or agency 44 34 8 10 5 0 0 78 14 550
2019 11 to 20 years in current department or agency 48 33 7 7 5 0 0 81 12 200
2019 More than 20 years in current department or agency 39 44 8 9 0 0 0 83 9 23
2018 Less than 3 years in current department or agency 49 31 10 6 3 0 1 81 9 639
2018 3 to 10 years in current department or agency 44 32 7 11 6 0 0 76 17 522
2018 11 to 20 years in current department or agency 53 34 7 3 3 0 0 87 6 176
2018 More than 20 years in current department or agency 47 48 4 0 0 0 0 96 0 21
2017 Less than 3 years in current department or agency 51 28 10 6 4 1 0 80 10 614
2017 3 to 10 years in current department or agency 44 33 8 10 6 0 0 76 16 669
2017 11 to 20 years in current department or agency 51 29 5 9 4 1 1 81 14 163
2017 More than 20 years in current department or agency 36 38 10 15 0 0 0 75 15 19
2014 Less than 3 years in current department or agency 47 29 10 9 4 0 1 76 14 412
2014 3 to 10 years in current department or agency 41 33 10 11 4 0 0 75 15 844
2014 11 to 20 years in current department or agency 34 40 10 10 3 1 2 76 13 117
2014 More than 20 years in current department or agency 44 39 7 4 4 0 4 86 7 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 20 11 7 0 0 63 18 825
2020 3 to 10 years in current department or agency 22 28 23 14 12 0 0 51 26 611
2020 11 to 20 years in current department or agency 18 32 23 15 12 0 0 51 27 245
2020 More than 20 years in current department or agency 22 28 13 23 15 0 0 50 38 31
2019 Less than 3 years in current department or agency 35 29 21 9 5 1 0 65 14 816
2019 3 to 10 years in current department or agency 23 34 22 13 9 0 0 57 22 548
2019 11 to 20 years in current department or agency 23 33 28 9 7 0 0 56 15 196
2019 More than 20 years in current department or agency 26 39 13 9 9 0 4 68 19 23
2018 Less than 3 years in current department or agency 30 34 18 11 7 1 0 64 18 639
2018 3 to 10 years in current department or agency 22 32 24 15 8 0 0 53 22 523
2018 11 to 20 years in current department or agency 29 34 17 14 5 0 1 64 19 176
2018 More than 20 years in current department or agency 34 35 19 13 0 0 0 68 13 21
2017 Less than 3 years in current department or agency 31 36 17 10 5 0 0 67 15 615
2017 3 to 10 years in current department or agency 24 37 21 11 5 0 0 62 17 672
2017 11 to 20 years in current department or agency 22 43 18 9 7 0 1 66 16 164
2017 More than 20 years in current department or agency 36 19 25 4 9 0 5 59 15 20
2014 Less than 3 years in current department or agency 34 35 17 10 3 0 0 69 14 412
2014 3 to 10 years in current department or agency 26 41 19 8 5 0 0 68 13 846
2014 11 to 20 years in current department or agency 29 36 20 9 6 0 0 65 15 118
2014 More than 20 years in current department or agency 49 25 14 7 0 0 4 77 8 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 829
2020 3 to 10 years in current department or agency 41 59 613
2020 11 to 20 years in current department or agency 36 64 248
2020 More than 20 years in current department or agency 16 84 31

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 15 5 1 1 3 10 91 2 829
2020 3 to 10 years in current department or agency 65 17 5 2 1 2 7 91 3 613
2020 11 to 20 years in current department or agency 59 16 8 3 2 4 8 86 5 249
2020 More than 20 years in current department or agency 77 12 3 0 3 0 4 93 3 31

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 39 25 36 830
2020 3 to 10 years in current department or agency 41 28 30 615
2020 11 to 20 years in current department or agency 30 32 37 250
2020 More than 20 years in current department or agency 37 39 24 31
2019 Less than 3 years in current department or agency 44 22 34 818
2019 3 to 10 years in current department or agency 47 22 31 551
2019 11 to 20 years in current department or agency 35 29 36 200
2019 More than 20 years in current department or agency 31 35 34 23
2018 Less than 3 years in current department or agency 43 25 32 640
2018 3 to 10 years in current department or agency 49 19 32 524
2018 11 to 20 years in current department or agency 37 27 35 175
2018 More than 20 years in current department or agency 48 29 23 21
2017 Less than 3 years in current department or agency 46 22 32 615
2017 3 to 10 years in current department or agency 46 22 32 672
2017 11 to 20 years in current department or agency 36 35 29 163
2017 More than 20 years in current department or agency 56 30 15 20
2014 Less than 3 years in current department or agency 45 24 31 412
2014 3 to 10 years in current department or agency 48 19 33 846
2014 11 to 20 years in current department or agency 39 33 28 118
2014 More than 20 years in current department or agency 25 43 32 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 3 30 49 3 6 10 330
2020 3 to 10 years in current department or agency 7 26 57 4 1 7 260
2020 11 to 20 years in current department or agency 21 22 47 1 1 8 77
2020 More than 20 years in current department or agency 34 8 50 0 8 0 12
2019 Less than 3 years in current department or agency 3 23 55 3 8 8 361
2019 3 to 10 years in current department or agency 8 26 55 4 0 6 259
2018 Less than 3 years in current department or agency 2 30 46 4 10 7 281
2018 3 to 10 years in current department or agency 10 27 51 5 1 6 261
2017 Less than 3 years in current department or agency 1 21 48 2 20 8 276
2017 3 to 10 years in current department or agency 10 29 52 5 1 4 310
2017 11 to 20 years in current department or agency 18 22 53 0 3 4 60
2017 More than 20 years in current department or agency 100 0 0 0 0 0 11
2014 Less than 3 years in current department or agency 7 13 52 11 9999 17 185
2014 3 to 10 years in current department or agency 6 22 61 5 9999 6 402
2014 11 to 20 years in current department or agency 31 20 36 5 9999 9 46
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 33 5 5 2 0 0 87 8 826
2020 3 to 10 years in current department or agency 51 37 6 4 2 0 0 88 6 613
2020 11 to 20 years in current department or agency 55 36 5 2 2 0 0 91 4 248
2020 More than 20 years in current department or agency 63 31 3 3 0 0 0 94 3 31
2019 Less than 3 years in current department or agency 51 34 7 5 3 0 0 85 8 812
2019 3 to 10 years in current department or agency 52 32 8 5 2 0 0 85 7 544
2019 11 to 20 years in current department or agency 51 31 8 8 1 0 0 82 10 199
2019 More than 20 years in current department or agency 39 39 9 13 0 0 0 78 13 23
2018 Less than 3 years in current department or agency 55 33 5 4 2 0 0 89 6 636
2018 3 to 10 years in current department or agency 47 41 6 4 2 0 0 88 5 522
2018 11 to 20 years in current department or agency 51 39 5 4 1 0 0 90 5 173
2018 More than 20 years in current department or agency 40 41 10 0 8 0 0 81 8 20
2017 Less than 3 years in current department or agency 47 39 7 5 2 0 0 86 7 613
2017 3 to 10 years in current department or agency 43 38 9 6 4 0 0 82 9 669
2017 11 to 20 years in current department or agency 43 36 13 4 4 0 0 79 8 162
2017 More than 20 years in current department or agency 49 36 0 15 0 0 0 85 15 20
2014 Less than 3 years in current department or agency 48 39 8 3 2 0 0 87 5 412
2014 3 to 10 years in current department or agency 45 39 9 5 2 0 0 84 7 845
2014 11 to 20 years in current department or agency 48 37 8 4 3 1 0 85 7 118
2014 More than 20 years in current department or agency 65 28 7 0 0 0 0 93 0 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 45 10 8 2 2 0 80 10 827
2020 3 to 10 years in current department or agency 29 43 15 9 4 1 0 72 13 615
2020 11 to 20 years in current department or agency 31 43 16 5 4 1 0 75 9 248
2020 More than 20 years in current department or agency 44 43 10 3 0 0 0 87 3 31
2019 Less than 3 years in current department or agency 32 43 14 7 2 1 0 76 10 815
2019 3 to 10 years in current department or agency 27 46 16 8 2 1 0 74 10 552
2019 11 to 20 years in current department or agency 26 42 18 10 3 0 0 69 13 199
2019 More than 20 years in current department or agency 13 56 26 0 4 0 0 70 4 23
2018 Less than 3 years in current department or agency 33 43 12 7 3 1 0 77 11 637
2018 3 to 10 years in current department or agency 24 48 17 8 3 1 0 72 11 519
2018 11 to 20 years in current department or agency 24 39 24 10 2 1 0 64 12 174
2018 More than 20 years in current department or agency 14 68 14 4 0 0 0 82 4 21
2017 Less than 3 years in current department or agency 34 45 10 5 3 2 0 81 9 615
2017 3 to 10 years in current department or agency 26 45 15 10 3 0 0 72 13 670
2017 11 to 20 years in current department or agency 26 49 17 5 3 0 0 75 8 163
2017 More than 20 years in current department or agency 35 34 15 10 0 5 0 74 10 20
2014 Less than 3 years in current department or agency 34 42 12 6 3 3 1 78 9 412
2014 3 to 10 years in current department or agency 24 44 18 10 2 1 0 69 13 845
2014 11 to 20 years in current department or agency 21 46 20 10 3 1 0 67 12 118
2014 More than 20 years in current department or agency 43 43 4 3 4 4 0 89 7 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 21 37 23 9 1 1 32 31 826
2020 3 to 10 years in current department or agency 12 26 36 19 6 0 1 24 39 614
2020 11 to 20 years in current department or agency 11 28 39 15 5 0 1 20 40 247
2020 More than 20 years in current department or agency 12 31 31 26 0 0 0 26 44 31
2019 Less than 3 years in current department or agency 11 22 35 22 8 1 1 31 33 814
2019 3 to 10 years in current department or agency 16 26 35 16 6 0 1 23 42 551
2019 11 to 20 years in current department or agency 11 33 38 12 4 0 1 17 45 200
2019 More than 20 years in current department or agency 4 26 35 30 0 0 4 32 31 23
2018 Less than 3 years in current department or agency 10 25 35 22 6 1 2 28 36 637
2018 3 to 10 years in current department or agency 13 30 37 14 5 0 0 19 43 523
2018 11 to 20 years in current department or agency 11 33 38 14 4 0 1 18 44 175
2018 More than 20 years in current department or agency 4 20 35 37 5 0 0 41 23 20
2017 Less than 3 years in current department or agency 11 26 32 20 9 1 2 29 38 614
2017 3 to 10 years in current department or agency 15 26 39 12 6 0 2 18 42 668
2017 11 to 20 years in current department or agency 13 32 35 17 2 0 1 19 46 162
2017 More than 20 years in current department or agency 20 20 34 21 5 0 0 26 40 20
2014 Less than 3 years in current department or agency 10 20 38 19 8 1 4 29 32 411
2014 3 to 10 years in current department or agency 10 26 41 15 6 0 1 21 37 844
2014 11 to 20 years in current department or agency 8 31 45 11 3 0 1 14 40 118
2014 More than 20 years in current department or agency 7 18 53 12 6 0 4 18 26 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 12 24 32 22 3 2 57 18 822
2020 3 to 10 years in current department or agency 7 15 25 34 15 1 2 51 23 610
2020 11 to 20 years in current department or agency 5 12 30 34 16 2 2 52 17 247
2020 More than 20 years in current department or agency 6 9 16 52 17 0 0 69 16 31
2019 Less than 3 years in current department or agency 8 13 26 30 19 3 1 51 22 813
2019 3 to 10 years in current department or agency 8 16 30 30 15 1 1 45 24 549
2019 11 to 20 years in current department or agency 7 16 34 26 13 0 4 41 24 199
2019 More than 20 years in current department or agency 4 8 35 31 8 4 8 45 15 23
2018 Less than 3 years in current department or agency 8 14 25 31 17 3 3 50 23 635
2018 3 to 10 years in current department or agency 7 18 32 30 10 1 1 41 26 519
2018 11 to 20 years in current department or agency 7 18 32 25 12 2 4 39 27 175
2018 More than 20 years in current department or agency 0 11 20 55 10 5 0 68 11 20
2017 Less than 3 years in current department or agency 6 16 22 29 20 3 4 53 24 610
2017 3 to 10 years in current department or agency 8 17 30 27 12 2 4 41 27 667
2017 11 to 20 years in current department or agency 10 14 29 26 15 3 4 44 25 161
2017 More than 20 years in current department or agency 10 11 36 16 27 0 0 43 21 19
2014 Less than 3 years in current department or agency 5 13 21 29 22 5 5 57 20 412
2014 3 to 10 years in current department or agency 7 16 28 32 12 2 3 47 24 844
2014 11 to 20 years in current department or agency 5 20 33 28 9 2 4 39 26 117
2014 More than 20 years in current department or agency 11 18 32 26 7 4 4 35 31 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 20 31 23 12 2 1 36 31 827
2020 3 to 10 years in current department or agency 16 24 30 21 7 0 1 29 40 610
2020 11 to 20 years in current department or agency 14 28 27 24 5 0 2 29 43 245
2020 More than 20 years in current department or agency 22 19 14 29 16 0 0 45 41 31
2019 Less than 3 years in current department or agency 12 20 30 24 12 1 1 37 33 814
2019 3 to 10 years in current department or agency 20 20 30 19 9 0 2 28 41 551
2019 11 to 20 years in current department or agency 16 24 38 13 6 1 2 20 42 200
2019 More than 20 years in current department or agency 17 25 31 17 4 0 4 23 45 23
2018 Less than 3 years in current department or agency 16 19 29 19 11 2 3 32 37 634
2018 3 to 10 years in current department or agency 20 22 31 19 7 0 1 26 43 522
2018 11 to 20 years in current department or agency 12 29 34 16 7 0 2 24 41 175
2018 More than 20 years in current department or agency 14 16 33 27 5 5 0 33 32 20
2017 Less than 3 years in current department or agency 14 19 30 22 10 2 3 33 35 609
2017 3 to 10 years in current department or agency 18 26 30 17 7 1 2 25 45 668
2017 11 to 20 years in current department or agency 18 35 25 15 5 1 1 20 54 162
2017 More than 20 years in current department or agency 25 26 24 9 10 5 0 20 54 20
2014 Less than 3 years in current department or agency 19 18 30 18 10 2 2 29 39 412
2014 3 to 10 years in current department or agency 20 27 29 15 7 0 2 23 48 845
2014 11 to 20 years in current department or agency 19 25 34 16 3 2 3 19 46 116
2014 More than 20 years in current department or agency 15 24 32 23 7 0 0 30 38 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 19 32 24 13 1 1 37 30 825
2020 3 to 10 years in current department or agency 16 25 34 19 6 0 0 24 41 613
2020 11 to 20 years in current department or agency 13 31 36 14 5 1 1 20 44 245
2020 More than 20 years in current department or agency 22 22 27 30 0 0 0 30 44 30
2019 Less than 3 years in current department or agency 12 17 34 24 12 1 1 36 29 816
2019 3 to 10 years in current department or agency 17 27 32 16 7 0 1 23 44 550
2019 11 to 20 years in current department or agency 14 31 38 13 3 0 2 16 45 200
2019 More than 20 years in current department or agency 17 13 43 18 4 0 4 23 32 23
2018 Less than 3 years in current department or agency 11 19 35 23 10 1 2 33 30 631
2018 3 to 10 years in current department or agency 16 25 38 15 4 0 1 20 42 516
2018 11 to 20 years in current department or agency 10 29 38 16 6 0 1 22 40 173
2018 More than 20 years in current department or agency 18 10 45 12 5 5 6 19 31 20
2017 Less than 3 years in current department or agency 10 17 33 24 13 1 2 38 28 613
2017 3 to 10 years in current department or agency 14 26 40 14 5 0 1 20 40 665
2017 11 to 20 years in current department or agency 16 30 32 16 4 1 1 20 48 160
2017 More than 20 years in current department or agency 14 15 29 26 10 5 0 38 31 20
2014 Less than 3 years in current department or agency 7 17 37 25 11 1 3 37 24 410
2014 3 to 10 years in current department or agency 12 23 40 19 6 0 1 25 35 843
2014 11 to 20 years in current department or agency 10 29 45 11 2 1 2 13 40 115
2014 More than 20 years in current department or agency 11 28 18 36 7 0 0 43 39 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 20 26 22 14 3 2 37 35 825
2020 3 to 10 years in current department or agency 21 25 29 16 8 0 1 24 46 612
2020 11 to 20 years in current department or agency 22 23 34 14 6 0 0 20 45 248
2020 More than 20 years in current department or agency 25 24 19 22 6 0 4 29 51 31
2019 Less than 3 years in current department or agency 11 20 27 23 14 2 3 39 33 815
2019 3 to 10 years in current department or agency 21 25 26 16 9 1 2 26 47 549
2019 11 to 20 years in current department or agency 20 29 30 14 3 1 4 19 50 200
2019 More than 20 years in current department or agency 26 30 18 18 4 0 4 23 59 23
2018 Less than 3 years in current department or agency 12 22 26 22 11 3 3 35 37 637
2018 3 to 10 years in current department or agency 24 30 25 15 4 0 1 19 55 521
2018 11 to 20 years in current department or agency 22 29 28 13 6 0 1 20 52 174
2018 More than 20 years in current department or agency 8 26 39 27 0 0 0 27 34 20
2017 Less than 3 years in current department or agency 15 24 24 20 11 2 5 33 41 611
2017 3 to 10 years in current department or agency 23 30 27 11 7 0 2 18 54 670
2017 11 to 20 years in current department or agency 22 31 28 12 4 1 2 16 54 161
2017 More than 20 years in current department or agency 24 31 15 10 21 0 0 31 54 20
2014 Less than 3 years in current department or agency 11 20 26 24 10 3 6 37 34 412
2014 3 to 10 years in current department or agency 16 29 29 15 8 1 2 24 47 843
2014 11 to 20 years in current department or agency 18 31 29 13 6 0 4 19 50 118
2014 More than 20 years in current department or agency 11 28 33 18 10 0 0 28 39 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 15 26 29 15 5 2 48 24 825
2020 3 to 10 years in current department or agency 8 15 27 30 17 1 2 48 23 606
2020 11 to 20 years in current department or agency 7 14 28 34 13 2 1 49 22 248
2020 More than 20 years in current department or agency 18 0 17 36 29 0 0 65 18 31
2019 Less than 3 years in current department or agency 13 16 25 24 16 4 2 43 30 812
2019 3 to 10 years in current department or agency 14 18 30 23 13 1 1 36 33 551
2019 11 to 20 years in current department or agency 15 18 40 17 8 1 1 26 34 198
2019 More than 20 years in current department or agency 4 21 21 32 17 0 4 51 27 23
2018 Less than 3 years in current department or agency 13 21 28 20 11 4 3 34 36 636
2018 3 to 10 years in current department or agency 14 25 28 24 6 1 1 31 40 518
2018 11 to 20 years in current department or agency 13 26 34 18 6 0 3 25 40 170
2018 More than 20 years in current department or agency 9 6 48 27 5 5 0 34 15 20
2017 Less than 3 years in current department or agency 9 18 31 20 14 4 4 37 29 612
2017 3 to 10 years in current department or agency 14 21 32 20 9 1 3 30 37 666
2017 11 to 20 years in current department or agency 11 24 30 17 11 4 2 29 38 161
2017 More than 20 years in current department or agency 14 5 39 21 20 0 0 41 20 20
2014 Less than 3 years in current department or agency 9 11 29 25 15 5 6 45 22 410
2014 3 to 10 years in current department or agency 9 17 31 27 12 1 4 41 27 845
2014 11 to 20 years in current department or agency 5 21 36 24 8 2 3 35 27 117
2014 More than 20 years in current department or agency 14 22 29 19 6 3 7 28 40 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 17 33 24 13 3 1 39 27 821
2020 3 to 10 years in current department or agency 13 21 34 22 8 1 1 31 35 610
2020 11 to 20 years in current department or agency 9 21 37 23 8 1 2 32 30 248
2020 More than 20 years in current department or agency 15 10 33 9 29 4 0 40 26 31
2019 Less than 3 years in current department or agency 12 18 36 19 13 1 1 33 31 814
2019 3 to 10 years in current department or agency 17 22 33 19 9 0 1 28 39 549
2019 11 to 20 years in current department or agency 10 30 39 15 5 0 1 20 41 200
2019 More than 20 years in current department or agency 13 22 30 22 4 4 4 29 38 23
2018 Less than 3 years in current department or agency 13 23 31 19 9 4 2 29 38 633
2018 3 to 10 years in current department or agency 15 27 35 16 6 1 1 22 43 521
2018 11 to 20 years in current department or agency 11 29 36 15 6 1 1 22 41 174
2018 More than 20 years in current department or agency 0 33 26 27 10 5 0 38 34 20
2017 Less than 3 years in current department or agency 13 17 36 19 9 3 3 31 31 610
2017 3 to 10 years in current department or agency 16 24 31 17 7 2 2 26 42 669
2017 11 to 20 years in current department or agency 17 27 39 9 6 1 1 16 44 162
2017 More than 20 years in current department or agency 16 19 39 7 20 0 0 26 35 20
2014 Less than 3 years in current department or agency 11 20 36 17 11 2 3 29 33 412
2014 3 to 10 years in current department or agency 16 22 35 17 6 1 2 24 39 845
2014 11 to 20 years in current department or agency 12 26 37 18 2 2 4 21 41 118
2014 More than 20 years in current department or agency 15 24 42 12 0 4 4 13 42 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 13 39 28 13 1 0 42 19 828
2020 3 to 10 years in current department or agency 7 19 36 27 11 0 0 38 26 614
2020 11 to 20 years in current department or agency 5 16 41 27 10 0 0 37 22 247
2020 More than 20 years in current department or agency 9 3 48 22 18 0 0 40 12 31
2019 Less than 3 years in current department or agency 11 25 35 18 10 0 1 29 36 815
2019 3 to 10 years in current department or agency 19 32 29 12 7 0 0 19 52 549
2019 11 to 20 years in current department or agency 16 33 32 15 4 1 0 19 49 200
2019 More than 20 years in current department or agency 13 30 43 5 5 0 4 10 45 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 38 17 12 2 5 0 67 15 821
2020 3 to 10 years in current department or agency 19 40 18 15 7 1 0 60 21 612
2020 11 to 20 years in current department or agency 21 46 20 5 5 2 0 69 11 246
2020 More than 20 years in current department or agency 46 32 10 9 0 4 0 81 9 31
2019 Less than 3 years in current department or agency 20 36 19 13 4 6 1 61 18 812
2019 3 to 10 years in current department or agency 17 38 22 16 5 2 0 56 21 548
2019 11 to 20 years in current department or agency 18 38 15 22 5 2 0 57 27 198
2019 More than 20 years in current department or agency 5 50 36 5 5 0 0 54 9 22

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 25 7 6 3 1 0 84 9 823
2020 3 to 10 years in current department or agency 54 26 8 7 4 0 0 80 11 611
2020 11 to 20 years in current department or agency 55 22 8 8 6 0 0 78 14 247
2020 More than 20 years in current department or agency 65 16 10 3 6 0 0 81 9 31
2019 Less than 3 years in current department or agency 54 28 6 7 4 1 0 83 11 815
2019 3 to 10 years in current department or agency 50 30 9 7 4 0 0 80 11 550
2019 11 to 20 years in current department or agency 51 28 8 7 6 0 0 79 13 198
2019 More than 20 years in current department or agency 57 26 9 4 4 0 0 83 8 23
2018 Less than 3 years in current department or agency 51 26 7 10 4 1 0 78 15 637
2018 3 to 10 years in current department or agency 42 32 9 10 7 0 0 74 17 522
2018 11 to 20 years in current department or agency 50 32 5 4 9 0 0 82 13 176
2018 More than 20 years in current department or agency 33 44 5 10 8 0 0 77 18 21
2017 Less than 3 years in current department or agency 51 28 8 9 4 0 0 80 13 613
2017 3 to 10 years in current department or agency 44 28 9 10 8 0 0 73 18 671
2017 11 to 20 years in current department or agency 50 27 6 8 9 1 0 77 17 164
2017 More than 20 years in current department or agency 39 30 15 10 5 0 0 70 15 20
2014 Less than 3 years in current department or agency 56 26 7 7 3 1 0 83 10 412
2014 3 to 10 years in current department or agency 44 27 10 9 9 1 0 71 18 846
2014 11 to 20 years in current department or agency 47 30 8 7 6 1 1 79 13 118
2014 More than 20 years in current department or agency 54 23 13 3 7 0 0 77 10 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 26 3 3 1 0 0 93 4 819
2020 3 to 10 years in current department or agency 63 25 5 5 2 0 0 88 6 607
2020 11 to 20 years in current department or agency 64 24 6 3 3 0 0 88 6 246
2020 More than 20 years in current department or agency 75 19 3 3 0 0 0 94 3 31
2019 Less than 3 years in current department or agency 61 26 5 6 2 0 0 87 8 815
2019 3 to 10 years in current department or agency 59 28 4 6 2 0 0 87 9 552
2019 11 to 20 years in current department or agency 52 33 9 4 1 1 0 86 5 199
2019 More than 20 years in current department or agency 65 22 9 4 0 0 0 87 4 23
2018 Less than 3 years in current department or agency 59 30 5 4 2 0 0 88 6 636
2018 3 to 10 years in current department or agency 48 36 6 6 3 0 0 85 10 523
2018 11 to 20 years in current department or agency 49 37 7 5 2 0 1 86 7 175
2018 More than 20 years in current department or agency 38 47 11 0 4 0 0 85 4 21
2017 Less than 3 years in current department or agency 56 33 4 5 1 0 0 89 6 611
2017 3 to 10 years in current department or agency 48 36 7 7 3 0 0 84 10 672
2017 11 to 20 years in current department or agency 50 33 9 6 3 0 0 83 9 164
2017 More than 20 years in current department or agency 46 29 14 5 5 0 0 75 10 20
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 88 7 411
2014 3 to 10 years in current department or agency 48 37 5 7 2 0 0 85 9 846
2014 11 to 20 years in current department or agency 47 35 9 5 3 0 0 82 8 118
2014 More than 20 years in current department or agency 50 22 25 0 4 0 0 72 4 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 29 8 2 1 0 0 89 3 824
2020 3 to 10 years in current department or agency 55 31 9 4 2 0 0 85 5 612
2020 11 to 20 years in current department or agency 54 31 7 4 4 0 0 85 8 243
2020 More than 20 years in current department or agency 65 25 3 3 0 4 0 93 3 31
2019 Less than 3 years in current department or agency 56 31 7 4 2 0 0 87 6 813
2019 3 to 10 years in current department or agency 50 36 6 5 1 1 0 87 6 550
2019 11 to 20 years in current department or agency 46 38 9 4 2 0 1 85 6 199
2019 More than 20 years in current department or agency 53 30 9 4 0 4 0 86 4 23
2018 Less than 3 years in current department or agency 49 36 7 4 2 1 0 87 6 636
2018 3 to 10 years in current department or agency 44 39 10 5 2 0 0 83 7 523
2018 11 to 20 years in current department or agency 50 35 8 4 2 0 0 85 7 175
2018 More than 20 years in current department or agency 39 35 17 0 8 0 0 75 8 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 37 9 5 1 2 0 85 6 824
2020 3 to 10 years in current department or agency 39 39 10 7 3 2 0 79 10 614
2020 11 to 20 years in current department or agency 39 39 8 9 5 0 0 78 14 247
2020 More than 20 years in current department or agency 52 29 6 3 6 4 0 84 10 31
2019 Less than 3 years in current department or agency 44 35 11 6 2 2 0 81 8 810
2019 3 to 10 years in current department or agency 39 39 12 6 4 1 0 78 10 548
2019 11 to 20 years in current department or agency 38 41 10 8 3 1 0 80 10 197
2019 More than 20 years in current department or agency 31 43 17 4 0 4 0 77 5 23
2018 Less than 3 years in current department or agency 53 32 8 3 2 2 0 87 5 633
2018 3 to 10 years in current department or agency 42 39 10 5 4 1 0 81 9 518
2018 11 to 20 years in current department or agency 48 34 10 3 3 0 1 84 6 176
2018 More than 20 years in current department or agency 38 51 0 6 0 5 0 94 6 20
2017 Less than 3 years in current department or agency 48 37 10 3 1 1 0 85 4 614
2017 3 to 10 years in current department or agency 39 40 10 6 4 2 0 80 9 672
2017 11 to 20 years in current department or agency 37 44 12 3 3 1 0 82 6 164
2017 More than 20 years in current department or agency 46 44 10 0 0 0 0 90 0 20
2014 Less than 3 years in current department or agency 52 31 6 4 2 4 1 87 7 412
2014 3 to 10 years in current department or agency 41 37 12 5 3 2 0 80 8 846
2014 11 to 20 years in current department or agency 43 39 8 5 2 3 0 84 7 118
2014 More than 20 years in current department or agency 57 29 11 0 0 3 0 89 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 31 12 5 1 5 0 81 6 824
2020 3 to 10 years in current department or agency 41 35 13 4 3 3 0 79 7 610
2020 11 to 20 years in current department or agency 45 35 10 4 4 2 0 82 8 249
2020 More than 20 years in current department or agency 58 13 10 12 0 7 0 77 13 31
2019 Less than 3 years in current department or agency 49 30 11 3 2 4 0 82 6 814
2019 3 to 10 years in current department or agency 47 34 11 4 2 2 0 83 6 549
2019 11 to 20 years in current department or agency 48 35 9 2 1 4 0 87 3 199
2019 More than 20 years in current department or agency 39 22 18 4 8 9 0 67 14 23
2018 Less than 3 years in current department or agency 52 30 10 3 1 4 0 86 4 632
2018 3 to 10 years in current department or agency 48 33 12 3 3 2 0 82 6 520
2018 11 to 20 years in current department or agency 48 35 13 1 1 1 1 84 2 176
2018 More than 20 years in current department or agency 38 46 6 0 0 10 0 94 0 20
2017 Less than 3 years in current department or agency 49 31 9 3 1 7 0 86 4 613
2017 3 to 10 years in current department or agency 43 34 13 5 3 3 0 79 8 672
2017 11 to 20 years in current department or agency 40 34 18 4 2 2 0 76 6 164
2017 More than 20 years in current department or agency 44 46 5 5 0 0 0 90 5 20
2014 Less than 3 years in current department or agency 52 30 7 2 1 6 1 88 4 411
2014 3 to 10 years in current department or agency 46 34 12 2 2 3 0 83 4 845
2014 11 to 20 years in current department or agency 47 40 5 4 1 3 0 89 5 118
2014 More than 20 years in current department or agency 71 22 4 0 0 4 0 96 0 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 28 4 2 1 0 0 93 3 824
2020 3 to 10 years in current department or agency 55 30 9 3 3 0 0 85 6 612
2020 11 to 20 years in current department or agency 54 32 6 5 2 0 0 87 8 249
2020 More than 20 years in current department or agency 72 13 3 9 3 0 0 85 12 31
2019 Less than 3 years in current department or agency 59 31 4 3 2 1 0 90 5 815
2019 3 to 10 years in current department or agency 52 33 8 4 3 0 0 85 7 548
2019 11 to 20 years in current department or agency 48 37 8 4 2 0 1 86 6 200
2019 More than 20 years in current department or agency 43 40 4 4 4 4 0 87 9 23
2018 Less than 3 years in current department or agency 63 27 5 3 1 0 0 91 4 636
2018 3 to 10 years in current department or agency 48 36 9 4 3 0 0 84 7 519
2018 11 to 20 years in current department or agency 50 35 5 5 5 0 1 86 10 175
2018 More than 20 years in current department or agency 44 45 6 0 0 5 0 94 0 20
2017 Less than 3 years in current department or agency 59 31 5 2 1 0 0 91 3 612
2017 3 to 10 years in current department or agency 43 40 8 5 4 0 0 84 9 671
2017 11 to 20 years in current department or agency 41 38 10 8 3 0 0 79 10 164
2017 More than 20 years in current department or agency 45 30 21 0 4 0 0 75 4 20
2014 Less than 3 years in current department or agency 61 29 5 2 1 1 1 91 3 412
2014 3 to 10 years in current department or agency 48 36 9 4 2 0 0 84 6 844
2014 11 to 20 years in current department or agency 48 37 10 3 3 0 0 85 5 118
2014 More than 20 years in current department or agency 60 26 11 3 0 0 0 86 3 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 19 8 4 3 6 3 84 7 828
2020 3 to 10 years in current department or agency 58 20 7 4 4 4 3 83 9 613
2020 11 to 20 years in current department or agency 54 22 11 3 5 2 4 81 8 248
2020 More than 20 years in current department or agency 64 13 10 3 3 0 7 83 7 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 31 13 6 2 6 1 79 8 829
2020 3 to 10 years in current department or agency 38 35 18 3 2 3 0 76 6 614
2020 11 to 20 years in current department or agency 46 33 12 3 3 3 0 82 6 249
2020 More than 20 years in current department or agency 59 25 10 6 0 0 0 84 6 31

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 27 8 6 2 4 2 83 8 825
2020 3 to 10 years in current department or agency 50 28 9 4 4 4 2 82 9 611
2020 11 to 20 years in current department or agency 49 27 10 3 5 2 2 80 9 248
2020 More than 20 years in current department or agency 55 20 9 9 3 3 0 77 13 31

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 6 31 21 12 24 0 16 44 16
2020 3 to 10 years in current department or agency 0 8 8 26 42 16 0 10 81 12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 29 13 6 3 9 8 73 11 825
2020 3 to 10 years in current department or agency 32 30 14 8 5 6 4 69 15 611
2020 11 to 20 years in current department or agency 30 28 19 6 6 5 7 65 13 248
2020 More than 20 years in current department or agency 42 30 6 3 9 7 3 80 14 31
2019 Less than 3 years in current department or agency 38 25 11 7 5 8 5 72 15 811
2019 3 to 10 years in current department or agency 33 33 13 8 6 4 3 71 15 552
2019 11 to 20 years in current department or agency 34 29 14 8 6 6 3 69 15 198
2019 More than 20 years in current department or agency 39 31 26 0 0 4 0 73 0 23
2018 Less than 3 years in current department or agency 31 27 13 7 6 11 6 69 16 639
2018 3 to 10 years in current department or agency 26 33 15 10 9 4 3 63 20 523
2018 11 to 20 years in current department or agency 27 36 15 10 6 3 3 67 17 176
2018 More than 20 years in current department or agency 37 44 9 0 4 5 0 85 5 21
2017 Less than 3 years in current department or agency 35 27 12 8 4 8 7 72 14 614
2017 3 to 10 years in current department or agency 29 30 15 10 9 3 4 64 21 670
2017 11 to 20 years in current department or agency 31 26 19 10 10 2 2 60 21 164
2017 More than 20 years in current department or agency 30 26 19 5 10 5 5 61 17 20
2014 Less than 3 years in current department or agency 39 26 11 6 4 6 8 75 12 412
2014 3 to 10 years in current department or agency 31 31 14 9 10 3 2 65 20 846
2014 11 to 20 years in current department or agency 33 33 14 12 7 2 1 67 19 117
2014 More than 20 years in current department or agency 43 21 21 4 7 3 0 66 12 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 34 11 8 3 3 3 77 12 827
2020 3 to 10 years in current department or agency 44 36 10 5 3 1 1 81 9 614
2020 11 to 20 years in current department or agency 47 33 9 4 3 1 2 83 8 249
2020 More than 20 years in current department or agency 58 23 10 6 0 0 3 83 6 31
2019 Less than 3 years in current department or agency 39 35 10 8 3 4 2 77 12 815
2019 3 to 10 years in current department or agency 44 35 10 6 2 1 1 81 9 551
2019 11 to 20 years in current department or agency 51 28 10 4 6 1 1 81 10 198
2019 More than 20 years in current department or agency 44 31 21 0 4 0 0 74 4 23
2018 Less than 3 years in current department or agency 40 37 9 6 5 3 1 79 11 638
2018 3 to 10 years in current department or agency 45 32 11 6 4 2 0 79 10 517
2018 11 to 20 years in current department or agency 51 31 7 7 3 0 1 83 10 174
2018 More than 20 years in current department or agency 28 57 5 9 0 0 0 85 9 21
2017 Less than 3 years in current department or agency 42 31 11 7 3 5 1 77 11 612
2017 3 to 10 years in current department or agency 45 33 10 7 3 1 2 80 10 670
2017 11 to 20 years in current department or agency 47 32 12 8 1 0 0 79 9 163
2017 More than 20 years in current department or agency 55 29 0 10 0 0 5 89 11 20
2014 Less than 3 years in current department or agency 42 31 11 6 4 3 3 78 11 412
2014 3 to 10 years in current department or agency 44 36 9 4 4 2 1 82 9 846
2014 11 to 20 years in current department or agency 50 35 7 2 2 3 1 88 4 118
2014 More than 20 years in current department or agency 57 36 0 4 0 4 0 96 4 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 37 13 5 1 3 0 81 6 822
2020 3 to 10 years in current department or agency 37 35 19 5 2 1 0 74 8 612
2020 11 to 20 years in current department or agency 40 39 12 6 3 1 0 80 9 247
2020 More than 20 years in current department or agency 48 32 11 9 0 0 0 80 9 31
2019 Less than 3 years in current department or agency 38 37 14 6 3 3 0 77 9 812
2019 3 to 10 years in current department or agency 36 40 15 5 2 0 0 77 8 550
2019 11 to 20 years in current department or agency 41 35 13 5 5 1 0 76 10 199
2019 More than 20 years in current department or agency 30 39 22 8 0 0 0 70 8 23
2018 Less than 3 years in current department or agency 40 37 14 5 1 2 0 79 7 635
2018 3 to 10 years in current department or agency 36 41 14 4 4 1 0 77 8 518
2018 11 to 20 years in current department or agency 41 35 15 4 3 1 0 77 8 174
2018 More than 20 years in current department or agency 37 48 11 4 0 0 0 85 4 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 23 17 9 6 16 4 61 18 826
2020 3 to 10 years in current department or agency 22 20 19 12 10 13 3 51 27 613
2020 11 to 20 years in current department or agency 23 24 17 14 11 7 4 53 28 249
2020 More than 20 years in current department or agency 33 17 11 23 3 3 9 58 30 30
2019 Less than 3 years in current department or agency 23 20 19 10 10 14 4 52 24 815
2019 3 to 10 years in current department or agency 18 21 20 16 13 9 4 45 32 553
2019 11 to 20 years in current department or agency 21 24 19 13 15 6 2 49 30 200
2019 More than 20 years in current department or agency 13 17 21 9 13 14 13 41 30 23
2018 Less than 3 years in current department or agency 21 21 16 11 11 16 4 53 27 636
2018 3 to 10 years in current department or agency 19 21 21 12 15 10 3 46 31 521
2018 11 to 20 years in current department or agency 20 21 20 14 12 11 2 47 30 176
2018 More than 20 years in current department or agency 18 39 10 5 4 14 9 74 13 21
2017 Less than 3 years in current department or agency 20 20 15 12 10 17 5 52 29 615
2017 3 to 10 years in current department or agency 15 21 16 16 17 11 3 42 39 670
2017 11 to 20 years in current department or agency 15 24 22 15 16 4 5 42 34 163
2017 More than 20 years in current department or agency 26 14 20 9 20 0 10 44 33 20
2014 Less than 3 years in current department or agency 18 16 16 11 10 19 10 49 29 411
2014 3 to 10 years in current department or agency 14 21 18 15 17 12 4 41 38 844
2014 11 to 20 years in current department or agency 15 20 20 14 16 10 4 42 35 118
2014 More than 20 years in current department or agency 15 24 21 19 7 11 4 45 30 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 43 4 12 2 0 0 82 14 830
2020 3 to 10 years in current department or agency 30 50 5 13 2 0 0 80 15 614
2020 11 to 20 years in current department or agency 40 41 6 10 3 0 0 82 13 249
2020 More than 20 years in current department or agency 30 51 3 12 3 0 0 82 15 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 40 10 13 3 0 1 73 17 828
2020 3 to 10 years in current department or agency 30 37 12 15 5 0 1 67 20 614
2020 11 to 20 years in current department or agency 31 35 14 12 6 0 2 68 18 246
2020 More than 20 years in current department or agency 43 37 7 13 0 0 0 80 13 30
2019 Less than 3 years in current department or agency 46 32 5 11 6 0 0 79 16 815
2019 3 to 10 years in current department or agency 38 33 6 13 9 0 0 72 22 548
2019 11 to 20 years in current department or agency 38 34 5 13 9 0 0 72 23 200
2019 More than 20 years in current department or agency 35 21 26 13 4 0 0 57 18 23
2017 Less than 3 years in current department or agency 44 33 6 11 5 0 0 78 16 614
2017 3 to 10 years in current department or agency 44 32 7 11 7 0 0 75 18 669
2017 11 to 20 years in current department or agency 43 29 7 13 8 0 0 72 21 164
2017 More than 20 years in current department or agency 34 46 0 5 14 0 0 81 19 20
2014 Less than 3 years in current department or agency 47 32 7 10 4 0 0 79 14 412
2014 3 to 10 years in current department or agency 41 37 7 11 4 0 0 78 15 844
2014 11 to 20 years in current department or agency 38 41 8 8 5 0 0 79 13 118
2014 More than 20 years in current department or agency 54 33 4 7 3 0 0 87 10 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 9 8 3 0 1 80 11 821
2020 3 to 10 years in current department or agency 37 38 10 9 4 0 1 76 13 611
2020 11 to 20 years in current department or agency 38 36 10 9 4 0 2 76 13 246
2020 More than 20 years in current department or agency 51 21 16 12 0 0 0 72 12 31
2019 Less than 3 years in current department or agency 55 33 5 4 2 1 0 89 5 809
2019 3 to 10 years in current department or agency 52 33 8 5 2 0 0 85 7 544
2019 11 to 20 years in current department or agency 53 31 4 8 2 1 1 85 10 197
2019 More than 20 years in current department or agency 48 35 17 0 0 0 0 83 0 23
2017 Less than 3 years in current department or agency 55 32 7 4 1 0 0 88 5 614
2017 3 to 10 years in current department or agency 51 33 8 5 2 0 0 85 7 668
2017 11 to 20 years in current department or agency 50 34 8 5 2 0 1 85 7 163
2017 More than 20 years in current department or agency 28 61 11 0 0 0 0 89 0 19
2014 Less than 3 years in current department or agency 50 34 8 6 2 0 0 84 8 412
2014 3 to 10 years in current department or agency 48 36 8 5 2 0 0 85 7 846
2014 11 to 20 years in current department or agency 37 44 7 6 5 1 0 82 11 118
2014 More than 20 years in current department or agency 61 22 14 4 0 0 0 83 4 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 15 2 2 2 1 0 94 4 827
2020 3 to 10 years in current department or agency 78 15 2 2 0 1 0 95 3 612
2020 11 to 20 years in current department or agency 78 14 4 3 1 0 1 93 4 248
2020 More than 20 years in current department or agency 80 10 6 0 0 4 0 94 0 31
2017 Less than 3 years in current department or agency 71 22 3 2 1 1 1 94 3 615
2017 3 to 10 years in current department or agency 71 20 4 3 2 1 0 92 5 670
2017 11 to 20 years in current department or agency 70 21 3 5 1 1 1 92 6 163
2017 More than 20 years in current department or agency 79 16 0 5 0 0 0 95 5 20
2014 Less than 3 years in current department or agency 74 18 4 2 1 0 0 93 3 411
2014 3 to 10 years in current department or agency 70 21 5 4 1 0 0 91 4 846
2014 11 to 20 years in current department or agency 71 21 3 1 1 2 1 95 2 118
2014 More than 20 years in current department or agency 72 28 0 0 0 0 0 100 0 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 16 5 2 2 0 77 7 829
2020 3 to 10 years in current department or agency 45 28 17 7 2 1 0 74 9 613
2020 11 to 20 years in current department or agency 43 29 16 7 2 2 0 74 10 249
2020 More than 20 years in current department or agency 50 30 17 3 0 0 0 80 3 31
2019 Less than 3 years in current department or agency 49 27 14 5 1 4 0 79 7 818
2019 3 to 10 years in current department or agency 47 26 20 4 1 2 0 74 6 550
2019 11 to 20 years in current department or agency 44 28 17 6 4 2 0 73 9 200
2019 More than 20 years in current department or agency 30 35 26 5 0 4 0 68 5 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 830
2020 3 to 10 years in current department or agency 10 90 615
2020 11 to 20 years in current department or agency 9 91 250
2020 More than 20 years in current department or agency 15 85 31
2019 Less than 3 years in current department or agency 15 85 816
2019 3 to 10 years in current department or agency 14 86 551
2018 Less than 3 years in current department or agency 14 86 638
2018 3 to 10 years in current department or agency 12 88 523

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 88
2020 3 to 10 years in current department or agency 39 61 63
2019 Less than 3 years in current department or agency 45 55 118
2019 3 to 10 years in current department or agency 42 58 75
2018 Less than 3 years in current department or agency 42 58 91
2018 3 to 10 years in current department or agency 42 58 65

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 63 37 88
2020 3 to 10 years in current department or agency 76 24 63
2019 Less than 3 years in current department or agency 63 37 118
2019 3 to 10 years in current department or agency 69 31 75
2018 Less than 3 years in current department or agency 72 28 91
2018 3 to 10 years in current department or agency 66 34 65

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 63
2019 Less than 3 years in current department or agency 5 95 118
2019 3 to 10 years in current department or agency 9 91 75

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 88
2020 3 to 10 years in current department or agency 0 100 63
2019 Less than 3 years in current department or agency 0 100 118
2019 3 to 10 years in current department or agency 0 100 75
2018 Less than 3 years in current department or agency 0 100 91
2018 3 to 10 years in current department or agency 0 100 65

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 88
2019 Less than 3 years in current department or agency 13 87 118
2019 3 to 10 years in current department or agency 7 93 75
2018 Less than 3 years in current department or agency 13 87 91

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 88
2020 11 to 20 years in current department or agency 0 100 23
2019 Less than 3 years in current department or agency 7 93 118

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 88
2020 3 to 10 years in current department or agency 38 62 63
2019 Less than 3 years in current department or agency 39 61 115
2019 3 to 10 years in current department or agency 48 52 75
2018 Less than 3 years in current department or agency 41 59 91
2018 3 to 10 years in current department or agency 43 57 65

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 88
2020 3 to 10 years in current department or agency 59 41 63
2019 Less than 3 years in current department or agency 47 53 115
2019 3 to 10 years in current department or agency 39 61 75
2018 Less than 3 years in current department or agency 41 59 91
2018 3 to 10 years in current department or agency 41 59 65

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 88
2020 3 to 10 years in current department or agency 46 54 63
2019 Less than 3 years in current department or agency 55 45 115
2019 3 to 10 years in current department or agency 54 46 75
2018 Less than 3 years in current department or agency 50 50 91
2018 3 to 10 years in current department or agency 40 60 65

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 88
2020 3 to 10 years in current department or agency 43 57 63
2019 Less than 3 years in current department or agency 50 50 115
2019 3 to 10 years in current department or agency 44 56 75
2018 Less than 3 years in current department or agency 41 59 91
2018 3 to 10 years in current department or agency 42 58 65

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 88
2020 3 to 10 years in current department or agency 50 50 63
2019 Less than 3 years in current department or agency 40 60 115
2019 3 to 10 years in current department or agency 47 53 75
2018 Less than 3 years in current department or agency 39 61 91
2018 3 to 10 years in current department or agency 29 71 65

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 88
2020 3 to 10 years in current department or agency 55 45 63
2019 Less than 3 years in current department or agency 58 42 115
2019 3 to 10 years in current department or agency 52 48 75
2018 Less than 3 years in current department or agency 51 49 91
2018 3 to 10 years in current department or agency 53 47 65

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 32 68 88
2020 3 to 10 years in current department or agency 36 64 63
2019 Less than 3 years in current department or agency 37 63 115
2019 3 to 10 years in current department or agency 24 76 75
2018 Less than 3 years in current department or agency 30 70 91
2018 3 to 10 years in current department or agency 30 70 65

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 88
2020 3 to 10 years in current department or agency 0 100 63
2019 3 to 10 years in current department or agency 0 100 75
2018 3 to 10 years in current department or agency 0 100 65

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 88
2020 11 to 20 years in current department or agency 0 100 23
2019 Less than 3 years in current department or agency 4 96 115
2018 Less than 3 years in current department or agency 7 93 91

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 88
2020 3 to 10 years in current department or agency 12 88 63
2019 Less than 3 years in current department or agency 4 96 115
2019 3 to 10 years in current department or agency 10 90 75
2018 Less than 3 years in current department or agency 8 92 91
2018 3 to 10 years in current department or agency 10 90 65

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 88
2020 3 to 10 years in current department or agency 48 52 63
2019 Less than 3 years in current department or agency 53 47 115
2019 3 to 10 years in current department or agency 51 49 75
2018 Less than 3 years in current department or agency 50 50 91
2018 3 to 10 years in current department or agency 53 47 65

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 88
2020 3 to 10 years in current department or agency 19 81 63
2019 Less than 3 years in current department or agency 24 76 115
2019 3 to 10 years in current department or agency 16 84 75
2018 Less than 3 years in current department or agency 24 76 91
2018 3 to 10 years in current department or agency 26 74 65

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 88
2020 3 to 10 years in current department or agency 13 87 63
2019 Less than 3 years in current department or agency 15 85 115
2019 3 to 10 years in current department or agency 16 84 75
2018 Less than 3 years in current department or agency 8 92 91
2018 3 to 10 years in current department or agency 10 90 65

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 88
2020 3 to 10 years in current department or agency 70 30 63
2019 Less than 3 years in current department or agency 51 49 113
2019 3 to 10 years in current department or agency 58 42 75
2018 Less than 3 years in current department or agency 61 39 91
2018 3 to 10 years in current department or agency 53 47 65

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 88
2020 3 to 10 years in current department or agency 28 72 63
2019 Less than 3 years in current department or agency 28 72 113
2019 3 to 10 years in current department or agency 23 77 75
2018 Less than 3 years in current department or agency 24 76 91
2018 3 to 10 years in current department or agency 26 74 65

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 88
2020 3 to 10 years in current department or agency 13 87 63
2019 Less than 3 years in current department or agency 8 92 113
2019 3 to 10 years in current department or agency 8 92 75
2018 Less than 3 years in current department or agency 10 90 91
2018 3 to 10 years in current department or agency 11 89 65

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 88
2020 3 to 10 years in current department or agency 12 88 63
2019 Less than 3 years in current department or agency 7 93 113
2019 3 to 10 years in current department or agency 6 94 75
2018 Less than 3 years in current department or agency 9 91 91

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 88
2020 3 to 10 years in current department or agency 14 86 63
2019 Less than 3 years in current department or agency 11 89 113
2019 3 to 10 years in current department or agency 19 81 75
2018 Less than 3 years in current department or agency 8 92 91
2018 3 to 10 years in current department or agency 11 89 65

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 75
2018 Less than 3 years in current department or agency 7 93 91
2018 3 to 10 years in current department or agency 0 100 65

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 88
2020 3 to 10 years in current department or agency 19 81 63
2019 Less than 3 years in current department or agency 11 89 113
2018 Less than 3 years in current department or agency 10 90 91
2018 3 to 10 years in current department or agency 16 84 65

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 88
2020 3 to 10 years in current department or agency 15 85 63
2019 Less than 3 years in current department or agency 15 85 113
2019 3 to 10 years in current department or agency 11 89 75
2018 Less than 3 years in current department or agency 8 92 91
2018 3 to 10 years in current department or agency 10 90 65

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 88
2020 3 to 10 years in current department or agency 13 87 63
2019 Less than 3 years in current department or agency 28 72 113
2019 3 to 10 years in current department or agency 29 71 75
2018 Less than 3 years in current department or agency 28 72 91
2018 3 to 10 years in current department or agency 26 74 65

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 9 91 74
2018 Less than 3 years in current department or agency 7 93 85
2018 3 to 10 years in current department or agency 12 88 65

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 17 83 74
2018 Less than 3 years in current department or agency 27 73 85
2018 3 to 10 years in current department or agency 22 78 65

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 8 92 74
2018 Less than 3 years in current department or agency 9 91 85
2018 3 to 10 years in current department or agency 10 90 65

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 8 92 74
2018 3 to 10 years in current department or agency 9 91 65

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 74
2018 Less than 3 years in current department or agency 11 89 85

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 74
2018 Less than 3 years in current department or agency 8 92 85

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 19 81 74
2018 Less than 3 years in current department or agency 36 64 85
2018 3 to 10 years in current department or agency 13 87 65

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 74
2018 Less than 3 years in current department or agency 10 90 85
2018 3 to 10 years in current department or agency 14 86 65

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 9 91 74
2018 Less than 3 years in current department or agency 13 87 85
2018 3 to 10 years in current department or agency 11 89 65

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 34 66 74
2018 Less than 3 years in current department or agency 31 69 85
2018 3 to 10 years in current department or agency 25 75 65

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 6 94 85
2018 3 to 10 years in current department or agency 10 90 65

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 60 40 74
2018 Less than 3 years in current department or agency 41 59 85
2018 3 to 10 years in current department or agency 45 55 65

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 65

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 53 47 74
2018 Less than 3 years in current department or agency 59 41 85
2018 3 to 10 years in current department or agency 57 43 65

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 7 93 85
2018 3 to 10 years in current department or agency 14 86 65

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 12 15 4 2 43 7 59 12 826
2020 3 to 10 years in current department or agency 18 17 14 5 5 31 9 60 16 614
2020 11 to 20 years in current department or agency 23 19 16 4 3 31 5 64 12 249
2020 More than 20 years in current department or agency 22 16 17 9 6 23 7 54 22 31
2019 Less than 3 years in current department or agency 18 12 16 6 4 34 10 53 18 818
2019 3 to 10 years in current department or agency 17 15 19 7 6 27 8 49 21 553
2019 11 to 20 years in current department or agency 20 14 20 5 8 28 6 51 19 198
2019 More than 20 years in current department or agency 9 26 17 4 4 34 4 57 14 23
2018 Less than 3 years in current department or agency 15 14 15 4 3 42 7 57 13 636
2018 3 to 10 years in current department or agency 18 15 19 7 4 29 7 52 18 523
2018 11 to 20 years in current department or agency 18 23 21 7 3 24 5 56 15 175
2018 More than 20 years in current department or agency 38 14 11 9 0 28 0 72 13 21
2017 Less than 3 years in current department or agency 16 11 14 3 3 37 16 57 14 615
2017 3 to 10 years in current department or agency 16 15 17 8 7 28 9 50 22 670
2017 11 to 20 years in current department or agency 17 19 23 6 9 20 7 49 20 163
2017 More than 20 years in current department or agency 34 21 15 0 0 15 15 78 0 20
2014 Less than 3 years in current department or agency 21 11 13 4 3 38 10 61 13 412
2014 3 to 10 years in current department or agency 16 16 18 7 4 31 8 53 18 846
2014 11 to 20 years in current department or agency 14 23 18 6 6 27 6 56 18 118
2014 More than 20 years in current department or agency 28 36 14 0 0 18 4 82 0 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 28 15 5 1 14 1 75 8 826
2020 3 to 10 years in current department or agency 33 31 17 5 5 8 1 71 11 615
2020 11 to 20 years in current department or agency 43 28 17 3 4 5 0 75 7 247
2020 More than 20 years in current department or agency 59 10 10 12 3 6 0 73 16 31
2019 Less than 3 years in current department or agency 36 28 14 5 3 12 2 75 9 816
2019 3 to 10 years in current department or agency 36 31 17 6 4 5 1 71 11 551
2019 11 to 20 years in current department or agency 39 31 17 3 3 6 1 75 6 198
2019 More than 20 years in current department or agency 22 44 17 4 0 13 0 75 5 23
2018 Less than 3 years in current department or agency 35 29 12 4 2 17 1 77 7 636
2018 3 to 10 years in current department or agency 32 34 16 7 3 8 0 71 12 524
2018 11 to 20 years in current department or agency 37 37 13 6 3 5 0 77 9 176
2018 More than 20 years in current department or agency 51 14 16 5 0 15 0 75 6 21
2017 Less than 3 years in current department or agency 35 26 14 5 1 15 2 75 8 615
2017 3 to 10 years in current department or agency 31 32 16 7 5 8 0 69 13 671
2017 11 to 20 years in current department or agency 32 34 16 7 4 6 1 70 13 161
2017 More than 20 years in current department or agency 60 19 10 5 0 5 0 84 5 20
2014 Less than 3 years in current department or agency 32 23 16 4 3 19 3 71 9 412
2014 3 to 10 years in current department or agency 29 30 19 5 3 12 1 68 10 844
2014 11 to 20 years in current department or agency 27 38 14 8 4 8 0 71 14 118
2014 More than 20 years in current department or agency 57 28 11 4 0 0 0 86 4 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 828
2020 3 to 10 years in current department or agency 6 94 615
2019 Less than 3 years in current department or agency 9 91 813
2019 3 to 10 years in current department or agency 9 91 549
2018 Less than 3 years in current department or agency 6 94 637
2018 3 to 10 years in current department or agency 10 90 521

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 55
2020 3 to 10 years in current department or agency 28 72 36
2019 Less than 3 years in current department or agency 46 54 71
2019 3 to 10 years in current department or agency 26 74 47
2018 Less than 3 years in current department or agency 39 61 37
2018 3 to 10 years in current department or agency 29 71 52

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 71 29 55
2020 3 to 10 years in current department or agency 83 17 36
2019 Less than 3 years in current department or agency 72 28 71
2019 3 to 10 years in current department or agency 85 15 47
2018 Less than 3 years in current department or agency 76 24 37
2018 3 to 10 years in current department or agency 89 11 52

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 52

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 55
2020 3 to 10 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 71
2019 3 to 10 years in current department or agency 0 100 47
2018 Less than 3 years in current department or agency 0 100 37

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 55
2019 3 to 10 years in current department or agency 13 87 47

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 71
2019 3 to 10 years in current department or agency 0 100 47

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 55
2019 Less than 3 years in current department or agency 9 91 71
2018 Less than 3 years in current department or agency 13 87 37
2018 3 to 10 years in current department or agency 10 90 52

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 55
2020 3 to 10 years in current department or agency 34 66 36
2019 Less than 3 years in current department or agency 25 75 71
2019 3 to 10 years in current department or agency 23 77 47
2018 Less than 3 years in current department or agency 24 76 37
2018 3 to 10 years in current department or agency 17 83 52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 55
2020 3 to 10 years in current department or agency 17 83 36
2019 Less than 3 years in current department or agency 15 85 71
2019 3 to 10 years in current department or agency 15 85 47
2018 Less than 3 years in current department or agency 25 75 37
2018 3 to 10 years in current department or agency 16 84 52

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 55
2020 3 to 10 years in current department or agency 15 85 36
2019 Less than 3 years in current department or agency 22 78 71
2019 3 to 10 years in current department or agency 15 85 47
2018 Less than 3 years in current department or agency 16 84 37

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 55
2020 3 to 10 years in current department or agency 0 100 36
2018 Less than 3 years in current department or agency 0 100 37

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 55
2020 3 to 10 years in current department or agency 22 78 36
2019 Less than 3 years in current department or agency 36 64 71
2019 3 to 10 years in current department or agency 32 68 47
2018 Less than 3 years in current department or agency 27 73 37
2018 3 to 10 years in current department or agency 40 60 52

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 55
2020 3 to 10 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 36 64 71
2019 3 to 10 years in current department or agency 25 75 47
2018 Less than 3 years in current department or agency 35 65 37
2018 3 to 10 years in current department or agency 28 72 52

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 55
2019 Less than 3 years in current department or agency 7 93 71
2019 3 to 10 years in current department or agency 0 100 47

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 36

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 55
2019 Less than 3 years in current department or agency 12 88 71

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 55
2020 3 to 10 years in current department or agency 31 69 36
2019 Less than 3 years in current department or agency 16 84 71
2019 3 to 10 years in current department or agency 22 78 47
2018 Less than 3 years in current department or agency 19 81 37
2018 3 to 10 years in current department or agency 19 81 52

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 55
2019 Less than 3 years in current department or agency 0 100 71
2019 3 to 10 years in current department or agency 0 100 47
2018 Less than 3 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 52

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 55
2020 3 to 10 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 17 83 71
2019 3 to 10 years in current department or agency 17 83 47
2018 Less than 3 years in current department or agency 14 86 37
2018 3 to 10 years in current department or agency 22 78 52

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 71
2019 3 to 10 years in current department or agency 0 100 47
2018 Less than 3 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 52

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 55
2019 Less than 3 years in current department or agency 7 93 71
2019 3 to 10 years in current department or agency 11 89 47
2018 Less than 3 years in current department or agency 14 86 37
2018 3 to 10 years in current department or agency 14 86 52

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 55
2020 3 to 10 years in current department or agency 34 66 36
2019 Less than 3 years in current department or agency 40 60 70
2019 3 to 10 years in current department or agency 24 76 47
2018 Less than 3 years in current department or agency 36 64 37
2018 3 to 10 years in current department or agency 32 68 52

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 55
2019 Less than 3 years in current department or agency 22 78 70
2018 Less than 3 years in current department or agency 14 86 37
2018 3 to 10 years in current department or agency 17 83 52

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 70
2019 3 to 10 years in current department or agency 0 100 47

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 55
2019 Less than 3 years in current department or agency 10 90 70
2019 3 to 10 years in current department or agency 11 89 47

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 47

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 55
2019 Less than 3 years in current department or agency 11 89 70

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 55
2019 Less than 3 years in current department or agency 11 89 70

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 55
2020 3 to 10 years in current department or agency 50 50 36
2019 Less than 3 years in current department or agency 42 58 70
2019 3 to 10 years in current department or agency 66 34 47
2018 Less than 3 years in current department or agency 50 50 37
2018 3 to 10 years in current department or agency 57 43 52

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 16 84 44
2018 Less than 3 years in current department or agency 24 76 35
2018 3 to 10 years in current department or agency 18 82 51

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 44

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 44
2018 Less than 3 years in current department or agency 25 75 35

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 44
2018 Less than 3 years in current department or agency 14 86 35

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 44
2018 Less than 3 years in current department or agency 23 77 35
2018 3 to 10 years in current department or agency 25 75 51

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 11 89 51

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 52 48 44
2018 Less than 3 years in current department or agency 31 69 35
2018 3 to 10 years in current department or agency 59 41 51

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 44
2018 Less than 3 years in current department or agency 0 100 35
2018 3 to 10 years in current department or agency 0 100 51

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 68 32 44
2018 Less than 3 years in current department or agency 59 41 35
2018 3 to 10 years in current department or agency 70 30 51

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 44

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 12 16 3 1 44 6 60 9 829
2020 3 to 10 years in current department or agency 19 16 13 4 3 37 7 63 13 613
2020 11 to 20 years in current department or agency 22 18 14 3 4 34 4 65 12 248
2020 More than 20 years in current department or agency 26 19 7 9 3 32 3 70 19 31
2019 Less than 3 years in current department or agency 19 11 16 3 3 37 11 57 12 817
2019 3 to 10 years in current department or agency 18 15 22 4 3 31 8 53 12 552
2019 11 to 20 years in current department or agency 21 13 20 5 2 32 7 56 10 200
2019 More than 20 years in current department or agency 13 22 17 0 0 48 0 68 0 23
2018 Less than 3 years in current department or agency 16 12 17 2 1 44 9 58 6 636
2018 3 to 10 years in current department or agency 20 14 21 4 3 32 6 54 11 519
2018 11 to 20 years in current department or agency 18 19 21 1 4 32 4 58 9 176
2018 More than 20 years in current department or agency 24 31 14 5 0 25 0 74 7 20
2017 Less than 3 years in current department or agency 17 11 14 1 1 44 12 64 5 614
2017 3 to 10 years in current department or agency 16 15 19 2 4 36 7 56 11 671
2017 11 to 20 years in current department or agency 17 16 21 5 4 30 6 52 15 164
2017 More than 20 years in current department or agency 31 19 15 5 0 20 10 71 7 20
2014 Less than 3 years in current department or agency 17 10 14 3 1 47 7 61 9 412
2014 3 to 10 years in current department or agency 15 12 17 3 2 41 10 55 11 845
2014 11 to 20 years in current department or agency 12 18 25 2 3 34 6 50 9 117
2014 More than 20 years in current department or agency 32 29 10 3 0 22 4 82 5 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 27 13 4 1 15 1 78 6 829
2020 3 to 10 years in current department or agency 34 30 17 4 3 11 1 72 8 614
2020 11 to 20 years in current department or agency 40 33 15 2 3 8 0 78 5 248
2020 More than 20 years in current department or agency 59 10 7 9 3 12 0 78 14 31
2019 Less than 3 years in current department or agency 37 28 14 2 3 14 2 78 6 816
2019 3 to 10 years in current department or agency 37 31 17 3 3 7 1 74 7 551
2019 11 to 20 years in current department or agency 40 34 13 4 1 8 1 80 5 200
2019 More than 20 years in current department or agency 26 39 17 0 0 18 0 79 0 23
2018 Less than 3 years in current department or agency 34 28 13 2 1 20 2 79 4 638
2018 3 to 10 years in current department or agency 33 32 18 4 3 10 1 72 8 522
2018 11 to 20 years in current department or agency 36 37 13 3 3 7 1 79 6 174
2018 More than 20 years in current department or agency 43 21 15 5 0 16 0 76 6 20
2017 Less than 3 years in current department or agency 36 27 13 2 1 18 3 79 4 613
2017 3 to 10 years in current department or agency 33 33 15 3 3 12 1 76 7 668
2017 11 to 20 years in current department or agency 34 31 15 6 3 9 2 73 10 164
2017 More than 20 years in current department or agency 50 25 15 0 0 5 5 83 0 20
2014 Less than 3 years in current department or agency 33 24 13 2 2 22 4 77 5 412
2014 3 to 10 years in current department or agency 30 29 18 3 2 17 1 72 6 845
2014 11 to 20 years in current department or agency 24 36 16 3 3 18 1 74 6 117
2014 More than 20 years in current department or agency 57 30 10 0 0 0 4 89 0 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 828
2020 3 to 10 years in current department or agency 8 92 615
2020 11 to 20 years in current department or agency 6 94 249
2020 More than 20 years in current department or agency 7 93 31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 829
2020 3 to 10 years in current department or agency 11 89 615
2020 11 to 20 years in current department or agency 8 92 250
2020 More than 20 years in current department or agency 13 87 31
2019 Less than 3 years in current department or agency 12 88 818
2019 3 to 10 years in current department or agency 12 88 551
2019 11 to 20 years in current department or agency 16 84 200
2019 More than 20 years in current department or agency 0 100 23
2017 Less than 3 years in current department or agency 12 88 614
2017 3 to 10 years in current department or agency 14 86 671
2017 11 to 20 years in current department or agency 18 82 163
2017 More than 20 years in current department or agency 34 66 20
2014 Less than 3 years in current department or agency 10 90 412
2014 3 to 10 years in current department or agency 15 85 846
2014 11 to 20 years in current department or agency 14 86 118
2014 More than 20 years in current department or agency 17 83 28

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 96
2020 3 to 10 years in current department or agency 57 43 70

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 78 22 96
2020 3 to 10 years in current department or agency 64 36 70
2019 Less than 3 years in current department or agency 75 25 99
2019 3 to 10 years in current department or agency 90 10 65
2019 11 to 20 years in current department or agency 81 19 31
2017 Less than 3 years in current department or agency 74 26 70
2017 3 to 10 years in current department or agency 78 22 92
2017 11 to 20 years in current department or agency 76 24 29
2014 Less than 3 years in current department or agency 70 30 41
2014 3 to 10 years in current department or agency 84 16 128
2014 11 to 20 years in current department or agency 70 30 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 31 3 15 3 0 0 80 17 74
2020 3 to 10 years in current department or agency 44 40 5 7 5 0 0 84 11 45
2019 Less than 3 years in current department or agency 46 29 13 7 1 0 4 78 9 73
2019 3 to 10 years in current department or agency 51 28 4 14 4 0 0 79 18 57
2019 11 to 20 years in current department or agency 52 32 4 4 8 0 0 84 12 25
2017 Less than 3 years in current department or agency 59 18 10 5 6 0 2 79 11 52
2017 3 to 10 years in current department or agency 50 36 3 8 0 0 3 89 8 72
2017 11 to 20 years in current department or agency 45 32 14 4 4 0 0 78 9 22
2014 Less than 3 years in current department or agency 48 31 7 7 7 0 0 79 14 29
2014 3 to 10 years in current department or agency 55 29 7 5 3 0 1 85 8 107
2014 11 to 20 years in current department or agency 68 17 0 9 7 0 0 84 16 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 28 7 3 2 2 3 88 5 830
2020 3 to 10 years in current department or agency 54 28 6 5 3 1 3 86 8 615
2020 11 to 20 years in current department or agency 59 22 8 3 4 2 3 85 7 249
2020 More than 20 years in current department or agency 74 20 0 0 6 0 0 94 6 31
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 14 10 4 4 0 71 14 825
2020 3 to 10 years in current department or agency 33 33 15 12 5 1 0 67 17 614
2020 11 to 20 years in current department or agency 36 39 10 8 6 1 0 76 14 250
2020 More than 20 years in current department or agency 55 29 3 7 6 0 0 84 12 31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 41 10 7 3 1 0 80 10 830
2020 3 to 10 years in current department or agency 33 44 9 10 3 1 0 77 13 615
2020 11 to 20 years in current department or agency 41 40 7 8 4 0 0 81 12 249
2020 More than 20 years in current department or agency 52 38 6 4 0 0 0 90 4 31

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 11 10 4 2 0 74 14 827
2020 3 to 10 years in current department or agency 31 37 14 14 4 1 0 68 18 614
2020 11 to 20 years in current department or agency 38 38 12 9 4 0 0 75 13 248
2020 More than 20 years in current department or agency 48 38 7 7 0 0 0 87 7 31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 18 5 1 2 2 75 7 823
2020 3 to 10 years in current department or agency 33 37 20 6 2 1 1 72 8 610
2020 11 to 20 years in current department or agency 38 38 16 4 1 0 2 78 6 247
2020 More than 20 years in current department or agency 63 19 14 0 0 0 4 86 0 31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 33 11 2 1 2 1 86 3 828
2020 3 to 10 years in current department or agency 48 34 12 3 1 1 1 84 5 612
2020 11 to 20 years in current department or agency 49 32 11 4 1 2 0 83 5 250
2020 More than 20 years in current department or agency 58 28 7 3 0 4 0 90 3 31

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 17 4 1 1 4 0 95 1 829
2020 3 to 10 years in current department or agency 73 19 4 0 0 4 0 95 1 612
2020 11 to 20 years in current department or agency 75 17 5 1 0 2 0 94 1 250
2020 More than 20 years in current department or agency 83 14 0 0 0 3 0 100 0 31

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 9 6 2 4 0 83 8 827
2020 3 to 10 years in current department or agency 50 32 10 5 1 2 0 83 6 610
2020 11 to 20 years in current department or agency 53 34 7 3 1 2 0 89 4 247
2020 More than 20 years in current department or agency 64 29 7 0 0 0 0 93 0 31

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 27 6 5 2 1 0 86 7 825
2020 3 to 10 years in current department or agency 54 29 8 5 4 0 0 83 9 611
2020 11 to 20 years in current department or agency 59 21 9 4 6 1 0 80 10 247
2020 More than 20 years in current department or agency 71 16 3 7 3 0 0 87 10 31

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 24 6 3 1 1 0 89 5 829
2020 3 to 10 years in current department or agency 59 27 8 2 2 1 0 87 5 611
2020 11 to 20 years in current department or agency 59 28 6 3 2 0 0 88 6 246
2020 More than 20 years in current department or agency 64 32 0 3 0 0 0 97 3 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 100 0 213
2020 3 to 10 years in current department or agency 98 2 241
2020 11 to 20 years in current department or agency 98 2 96
2020 More than 20 years in current department or agency 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 30 20 21 8 0 1 50 29 212
2020 3 to 10 years in current department or agency 17 33 19 24 5 0 1 51 30 237
2020 11 to 20 years in current department or agency 24 40 15 18 4 0 0 63 22 94
2020 More than 20 years in current department or agency 37 25 0 38 0 0 0 62 38 11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 41 11 5 2 3 0 81 7 829
2020 3 to 10 years in current department or agency 39 44 10 4 1 1 0 85 5 614
2020 11 to 20 years in current department or agency 48 36 9 4 3 0 0 84 7 248
2020 More than 20 years in current department or agency 71 19 7 3 0 0 0 90 3 31
2019 Less than 3 years in current department or agency 32 40 12 8 3 4 0 75 12 817
2019 3 to 10 years in current department or agency 37 42 13 5 1 1 0 80 6 550
2019 11 to 20 years in current department or agency 40 35 16 6 3 1 0 76 8 199
2019 More than 20 years in current department or agency 18 60 18 0 0 4 0 82 0 23
2018 Less than 3 years in current department or agency 30 37 15 10 1 7 0 72 12 635
2018 3 to 10 years in current department or agency 35 44 12 5 2 2 0 80 8 520
2018 11 to 20 years in current department or agency 39 41 10 5 2 2 1 83 7 175
2018 More than 20 years in current department or agency 46 43 5 0 5 0 0 89 5 21
2017 Less than 3 years in current department or agency 29 43 12 7 4 5 0 76 11 613
2017 3 to 10 years in current department or agency 32 43 12 7 4 2 0 77 11 672
2017 11 to 20 years in current department or agency 31 44 16 6 2 1 0 76 9 164
2017 More than 20 years in current department or agency 36 44 5 0 0 11 5 94 0 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 27 8 12 4 1 0 76 16 825
2020 3 to 10 years in current department or agency 43 28 11 10 7 1 0 72 17 615
2020 11 to 20 years in current department or agency 46 22 14 8 9 0 0 69 17 248
2020 More than 20 years in current department or agency 52 22 7 16 3 0 0 74 19 31

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 27 9 5 1 2 0 86 6 825
2020 3 to 10 years in current department or agency 53 28 10 4 3 1 0 82 8 610
2020 11 to 20 years in current department or agency 54 22 13 3 6 2 0 77 9 246
2020 More than 20 years in current department or agency 67 10 7 6 3 3 3 83 10 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 34 13 10 3 2 0 73 13 830
2020 3 to 10 years in current department or agency 33 32 17 9 7 1 0 66 16 615
2020 11 to 20 years in current department or agency 35 33 18 8 6 0 0 68 14 249
2020 More than 20 years in current department or agency 48 34 3 6 9 0 0 82 15 31
2019 Less than 3 years in current department or agency 30 38 14 9 7 2 0 69 17 816
2019 3 to 10 years in current department or agency 30 35 15 12 8 1 0 65 20 553
2019 11 to 20 years in current department or agency 29 38 17 8 6 2 0 69 14 200
2019 More than 20 years in current department or agency 26 35 17 13 0 9 0 67 14 23
2018 Less than 3 years in current department or agency 30 35 15 12 4 3 0 67 17 637
2018 3 to 10 years in current department or agency 25 41 14 11 8 1 0 67 19 522
2018 11 to 20 years in current department or agency 28 40 16 11 4 2 0 69 16 175
2018 More than 20 years in current department or agency 29 38 24 0 9 0 0 67 9 21
2017 Less than 3 years in current department or agency 25 42 14 13 4 2 0 68 18 613
2017 3 to 10 years in current department or agency 20 38 17 15 9 1 0 58 25 670
2017 11 to 20 years in current department or agency 18 38 19 15 9 0 1 56 25 162
2017 More than 20 years in current department or agency 24 16 24 25 0 5 5 45 28 20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 50 11 9 3 0 1 77 13 213
2020 3 to 10 years in current department or agency 26 48 12 10 1 2 0 76 12 241
2020 11 to 20 years in current department or agency 34 47 7 11 1 0 0 81 12 96
2020 More than 20 years in current department or agency 28 47 8 8 8 0 0 75 17 11
2019 Less than 3 years in current department or agency 33 40 9 12 2 3 2 76 15 207
2019 3 to 10 years in current department or agency 22 45 18 9 4 1 1 68 13 205
2019 11 to 20 years in current department or agency 26 55 8 5 4 1 1 83 9 77
2019 More than 20 years in current department or agency 30 40 20 10 0 0 0 70 10 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 23 14 7 7 0 2 72 15 828
2020 3 to 10 years in current department or agency 43 25 16 7 7 0 2 69 14 609
2020 11 to 20 years in current department or agency 36 22 18 11 11 0 2 59 23 248
2020 More than 20 years in current department or agency 41 34 16 3 3 3 0 77 6 31

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 31 17 6 7 0 1 69 14 822
2020 3 to 10 years in current department or agency 38 30 16 8 7 0 0 69 15 607
2020 11 to 20 years in current department or agency 40 31 16 6 6 0 1 71 13 246
2020 More than 20 years in current department or agency 52 31 8 7 3 0 0 82 10 29
2019 Less than 3 years in current department or agency 23 28 23 12 12 0 1 52 25 817
2019 3 to 10 years in current department or agency 28 31 18 11 11 0 1 60 22 552
2019 11 to 20 years in current department or agency 29 33 18 6 13 0 1 62 19 198
2019 More than 20 years in current department or agency 39 35 18 4 0 0 4 77 5 23
2018 Less than 3 years in current department or agency 19 29 23 13 15 0 1 49 28 640
2018 3 to 10 years in current department or agency 22 25 20 16 15 0 2 48 31 517
2018 11 to 20 years in current department or agency 25 25 28 8 12 1 2 52 20 173
2018 More than 20 years in current department or agency 33 29 29 5 3 0 0 62 9 21
2017 Less than 3 years in current department or agency 19 24 24 14 19 0 2 43 33 613
2017 3 to 10 years in current department or agency 25 24 23 13 13 0 2 50 27 668
2017 11 to 20 years in current department or agency 30 28 14 10 15 1 2 60 26 164
2017 More than 20 years in current department or agency 34 31 25 5 5 0 0 65 10 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 25 26 17 13 0 1 44 30 825
2020 3 to 10 years in current department or agency 11 23 29 22 16 0 0 34 37 612
2020 11 to 20 years in current department or agency 8 18 36 20 17 0 0 27 38 250
2020 More than 20 years in current department or agency 16 23 32 10 19 0 0 39 29 31
2019 Less than 3 years in current department or agency 19 29 29 14 9 0 0 48 23 818
2019 3 to 10 years in current department or agency 12 27 27 20 13 0 0 39 34 550
2019 11 to 20 years in current department or agency 12 19 34 20 12 0 3 32 33 198
2019 More than 20 years in current department or agency 9 30 39 13 8 0 0 39 21 23
2018 Less than 3 years in current department or agency 13 25 32 18 10 1 0 39 28 640
2018 3 to 10 years in current department or agency 7 22 33 23 16 0 0 28 38 524
2018 11 to 20 years in current department or agency 11 21 35 22 11 0 1 32 33 173
2018 More than 20 years in current department or agency 9 38 30 9 13 0 0 47 22 21
2017 Less than 3 years in current department or agency 16 29 27 16 11 0 1 45 27 613
2017 3 to 10 years in current department or agency 9 28 30 20 14 0 0 36 33 669
2017 11 to 20 years in current department or agency 8 28 31 17 14 1 1 36 32 163
2017 More than 20 years in current department or agency 20 37 20 19 5 0 0 57 24 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 28 24 14 11 0 1 51 25 825
2020 3 to 10 years in current department or agency 14 27 25 19 13 0 1 42 32 611
2020 11 to 20 years in current department or agency 11 20 36 17 15 0 0 31 33 248
2020 More than 20 years in current department or agency 26 20 20 14 19 0 0 47 33 30
2019 Less than 3 years in current department or agency 22 33 21 15 9 0 0 55 24 814
2019 3 to 10 years in current department or agency 13 29 25 20 13 0 0 42 33 551
2019 11 to 20 years in current department or agency 10 26 29 20 13 0 2 37 34 198
2019 More than 20 years in current department or agency 22 26 26 18 9 0 0 48 26 23
2018 Less than 3 years in current department or agency 18 27 29 16 8 0 1 46 25 638
2018 3 to 10 years in current department or agency 9 25 32 18 15 0 1 34 33 520
2018 11 to 20 years in current department or agency 11 24 32 21 10 1 1 36 31 172
2018 More than 20 years in current department or agency 0 59 21 14 0 0 5 63 15 20
2017 Less than 3 years in current department or agency 19 33 24 13 10 0 1 52 23 613
2017 3 to 10 years in current department or agency 10 29 31 18 12 0 1 39 30 668
2017 11 to 20 years in current department or agency 10 25 28 19 14 1 2 37 34 163
2017 More than 20 years in current department or agency 20 41 10 19 10 0 0 61 29 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 26 23 17 13 0 1 46 30 822
2020 3 to 10 years in current department or agency 14 25 23 19 17 0 0 40 37 610
2020 11 to 20 years in current department or agency 11 24 24 22 19 0 0 34 41 249
2020 More than 20 years in current department or agency 20 29 22 10 19 0 0 49 29 31
2019 Less than 3 years in current department or agency 22 28 23 14 12 0 0 51 26 813
2019 3 to 10 years in current department or agency 15 25 25 19 15 0 1 40 34 552
2019 11 to 20 years in current department or agency 11 20 30 23 14 1 2 31 38 195
2019 More than 20 years in current department or agency 18 40 17 21 4 0 0 57 26 23
2018 Less than 3 years in current department or agency 17 25 26 18 12 1 1 43 31 636
2018 3 to 10 years in current department or agency 9 20 27 23 19 0 1 29 43 522
2018 11 to 20 years in current department or agency 10 21 30 21 17 0 2 31 39 174
2018 More than 20 years in current department or agency 4 23 38 16 14 4 0 29 31 21
2017 Less than 3 years in current department or agency 18 28 19 19 13 0 2 48 33 612
2017 3 to 10 years in current department or agency 11 23 24 22 19 0 1 35 41 670
2017 11 to 20 years in current department or agency 11 25 27 21 12 2 1 37 34 163
2017 More than 20 years in current department or agency 20 32 24 14 10 0 0 52 24 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 24 17 12 9 0 2 61 21 825
2020 3 to 10 years in current department or agency 26 24 24 14 11 0 1 51 25 613
2020 11 to 20 years in current department or agency 22 26 24 13 14 0 1 48 27 247
2020 More than 20 years in current department or agency 27 27 24 6 16 0 0 54 22 30
2019 Less than 3 years in current department or agency 41 28 16 8 5 1 2 71 13 813
2019 3 to 10 years in current department or agency 32 32 17 11 7 0 2 65 18 547
2019 11 to 20 years in current department or agency 30 33 19 10 4 0 4 66 15 195
2019 More than 20 years in current department or agency 31 17 30 13 4 0 4 51 18 23
2018 Less than 3 years in current department or agency 35 29 20 7 6 1 3 66 14 629
2018 3 to 10 years in current department or agency 28 28 21 11 8 0 4 58 20 520
2018 11 to 20 years in current department or agency 26 33 20 12 4 1 5 62 17 172
2018 More than 20 years in current department or agency 10 35 20 10 4 0 22 57 17 20
2017 Less than 3 years in current department or agency 33 30 15 9 6 0 6 68 16 610
2017 3 to 10 years in current department or agency 29 29 18 10 8 0 5 62 19 667
2017 11 to 20 years in current department or agency 36 27 13 12 6 1 5 67 19 163
2017 More than 20 years in current department or agency 41 24 14 5 5 0 10 73 11 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 27 23 14 13 0 0 50 27 827
2020 3 to 10 years in current department or agency 21 24 24 17 15 0 0 45 32 614
2020 11 to 20 years in current department or agency 20 27 23 16 14 0 0 47 30 246
2020 More than 20 years in current department or agency 24 31 22 6 17 0 0 55 23 29
2019 Less than 3 years in current department or agency 31 30 20 10 9 0 0 61 19 813
2019 3 to 10 years in current department or agency 25 31 22 12 10 0 0 56 21 552
2019 11 to 20 years in current department or agency 24 33 22 10 9 0 0 58 19 199
2019 More than 20 years in current department or agency 44 31 26 0 0 0 0 74 0 23
2018 Less than 3 years in current department or agency 27 30 22 11 10 1 0 57 21 640
2018 3 to 10 years in current department or agency 20 26 28 14 11 0 0 46 26 522
2018 11 to 20 years in current department or agency 22 29 29 13 7 0 0 51 19 172
2018 More than 20 years in current department or agency 25 33 34 0 9 0 0 57 9 21
2017 Less than 3 years in current department or agency 28 28 23 13 7 0 0 57 20 612
2017 3 to 10 years in current department or agency 23 29 24 14 11 0 0 52 25 666
2017 11 to 20 years in current department or agency 26 34 20 9 10 1 1 61 19 162
2017 More than 20 years in current department or agency 42 24 24 10 0 0 0 66 10 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 18 17 10 12 0 6 58 24 828
2020 3 to 10 years in current department or agency 29 21 19 13 11 0 7 54 26 610
2020 11 to 20 years in current department or agency 28 23 18 14 11 0 6 55 26 248
2020 More than 20 years in current department or agency 37 32 18 0 6 0 6 74 7 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 20 7 2 1 1 71 9 826
2020 3 to 10 years in current department or agency 33 34 20 9 4 0 0 67 13 608
2020 11 to 20 years in current department or agency 35 34 18 9 2 0 1 70 12 246
2020 More than 20 years in current department or agency 47 23 14 10 3 3 0 73 13 30
2019 Less than 3 years in current department or agency 30 37 18 9 5 0 1 67 15 814
2019 3 to 10 years in current department or agency 31 34 20 9 5 0 1 65 14 550
2019 11 to 20 years in current department or agency 29 34 23 9 4 0 1 64 13 199
2019 More than 20 years in current department or agency 22 43 21 13 0 0 0 65 13 23
2018 Less than 3 years in current department or agency 28 35 23 7 4 1 1 65 12 636
2018 3 to 10 years in current department or agency 24 37 23 11 5 1 1 61 16 517
2018 11 to 20 years in current department or agency 26 35 29 8 1 0 2 62 9 174
2018 More than 20 years in current department or agency 16 47 19 4 9 5 0 66 14 21
2017 Less than 3 years in current department or agency 32 32 21 9 4 1 1 65 14 612
2017 3 to 10 years in current department or agency 22 33 24 11 8 0 1 56 20 665
2017 11 to 20 years in current department or agency 26 30 25 14 5 1 0 56 19 162
2017 More than 20 years in current department or agency 36 39 10 14 0 0 0 75 14 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 31 22 12 5 0 1 60 17 828
2020 3 to 10 years in current department or agency 20 32 26 13 9 0 0 52 22 607
2020 11 to 20 years in current department or agency 18 33 28 14 6 0 0 51 20 248
2020 More than 20 years in current department or agency 23 40 14 10 13 0 0 63 22 30
2019 Less than 3 years in current department or agency 25 34 21 12 7 1 0 60 19 816
2019 3 to 10 years in current department or agency 18 34 25 14 9 0 0 52 23 551
2019 11 to 20 years in current department or agency 16 34 28 16 6 0 0 50 22 198
2019 More than 20 years in current department or agency 22 39 22 17 0 0 0 61 17 23
2018 Less than 3 years in current department or agency 22 32 27 11 6 1 1 55 17 635
2018 3 to 10 years in current department or agency 14 33 28 17 8 0 0 46 25 519
2018 11 to 20 years in current department or agency 16 30 29 19 5 0 1 46 25 174
2018 More than 20 years in current department or agency 9 43 39 5 3 0 0 53 9 21
2017 Less than 3 years in current department or agency 26 27 24 16 7 0 1 53 23 611
2017 3 to 10 years in current department or agency 15 31 24 18 11 0 0 47 29 664
2017 11 to 20 years in current department or agency 14 29 25 22 10 1 0 43 32 163
2017 More than 20 years in current department or agency 32 30 19 14 5 0 0 61 20 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 31 21 9 7 0 1 63 16 828
2020 3 to 10 years in current department or agency 29 35 17 12 7 0 0 64 18 611
2020 11 to 20 years in current department or agency 29 33 23 12 4 0 0 62 16 249
2020 More than 20 years in current department or agency 43 27 14 13 3 0 0 70 16 30
2019 Less than 3 years in current department or agency 28 30 21 11 9 0 0 59 21 817
2019 3 to 10 years in current department or agency 28 26 24 12 10 0 1 54 22 549
2019 11 to 20 years in current department or agency 22 33 27 10 6 0 1 56 17 200
2019 More than 20 years in current department or agency 30 26 21 18 4 0 0 57 22 23
2018 Less than 3 years in current department or agency 26 29 23 13 7 1 2 56 20 634
2018 3 to 10 years in current department or agency 22 34 23 12 8 0 1 57 20 518
2018 11 to 20 years in current department or agency 24 33 26 12 4 0 1 58 16 174
2018 More than 20 years in current department or agency 28 24 35 4 9 0 0 52 13 21
2017 Less than 3 years in current department or agency 26 30 22 14 7 0 1 56 22 612
2017 3 to 10 years in current department or agency 24 28 22 13 13 0 1 52 25 664
2017 11 to 20 years in current department or agency 21 33 20 15 10 1 1 55 25 164
2017 More than 20 years in current department or agency 46 19 15 20 0 0 0 65 20 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 12 4 4 0 0 80 7 820
2020 3 to 10 years in current department or agency 47 25 15 9 4 0 0 73 12 606
2020 11 to 20 years in current department or agency 42 27 14 8 10 0 0 68 17 245
2020 More than 20 years in current department or agency 53 24 13 6 3 0 0 77 9 30
2019 Less than 3 years in current department or agency 51 25 14 5 5 0 1 76 10 815
2019 3 to 10 years in current department or agency 45 27 15 6 7 0 0 72 13 550
2019 11 to 20 years in current department or agency 43 23 14 10 9 0 1 67 19 199
2019 More than 20 years in current department or agency 56 22 13 9 0 0 0 78 9 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 33 23 13 6 0 0 58 19 827
2020 3 to 10 years in current department or agency 28 30 24 13 5 0 0 59 18 611
2020 11 to 20 years in current department or agency 23 30 27 11 9 0 1 54 19 248
2020 More than 20 years in current department or agency 26 47 17 3 7 0 0 73 10 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 31 21 9 5 0 0 65 14 828
2020 3 to 10 years in current department or agency 32 36 17 9 5 0 0 68 14 611
2020 11 to 20 years in current department or agency 28 36 20 10 5 0 1 64 16 248
2020 More than 20 years in current department or agency 40 27 20 14 0 0 0 67 14 30
2019 Less than 3 years in current department or agency 37 35 18 5 4 0 0 73 9 817
2019 3 to 10 years in current department or agency 36 33 20 7 3 0 0 70 10 551
2019 11 to 20 years in current department or agency 32 30 18 16 3 0 1 63 19 199
2019 More than 20 years in current department or agency 43 13 26 13 4 0 0 56 17 23
2018 Less than 3 years in current department or agency 29 32 23 10 4 1 1 62 15 633
2018 3 to 10 years in current department or agency 28 29 25 12 6 0 0 57 18 516
2018 11 to 20 years in current department or agency 26 34 24 12 4 0 1 60 16 171
2018 More than 20 years in current department or agency 31 37 27 5 0 0 0 68 5 19
2017 Less than 3 years in current department or agency 31 33 19 11 4 0 1 65 16 612
2017 3 to 10 years in current department or agency 32 30 21 10 6 0 1 63 16 663
2017 11 to 20 years in current department or agency 29 29 24 10 5 1 2 60 16 162
2017 More than 20 years in current department or agency 37 29 24 10 0 0 0 66 10 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 28 16 6 3 1 1 74 10 821
2020 3 to 10 years in current department or agency 45 28 16 7 2 0 1 74 9 602
2020 11 to 20 years in current department or agency 43 28 16 8 3 0 2 72 12 244
2020 More than 20 years in current department or agency 51 36 10 3 0 0 0 87 3 31
2019 Less than 3 years in current department or agency 57 21 12 5 5 0 1 79 9 815
2019 3 to 10 years in current department or agency 50 22 13 8 6 0 1 73 14 549
2019 11 to 20 years in current department or agency 44 25 13 10 7 0 2 69 17 198
2019 More than 20 years in current department or agency 31 39 21 9 0 0 0 70 9 23
2018 Less than 3 years in current department or agency 56 19 14 6 3 0 2 77 9 628
2018 3 to 10 years in current department or agency 48 25 12 7 6 0 2 74 13 515
2018 11 to 20 years in current department or agency 44 19 16 13 7 0 1 64 20 174
2018 More than 20 years in current department or agency 37 49 4 5 4 0 0 86 9 21
2017 Less than 3 years in current department or agency 57 21 13 5 3 0 1 79 8 612
2017 3 to 10 years in current department or agency 53 22 12 6 4 0 2 77 10 666
2017 11 to 20 years in current department or agency 45 24 14 9 5 0 3 71 15 163
2017 More than 20 years in current department or agency 49 37 5 9 0 0 0 86 9 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 37 20 9 4 0 0 68 13 821
2020 3 to 10 years in current department or agency 28 38 22 7 5 0 0 66 12 602
2020 11 to 20 years in current department or agency 30 39 18 9 4 0 0 69 13 243
2020 More than 20 years in current department or agency 36 33 22 6 3 0 0 69 9 31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 14 5 2 1 0 7 91 4 816
2020 3 to 10 years in current department or agency 73 11 4 2 2 0 7 91 4 601
2020 11 to 20 years in current department or agency 65 16 6 4 1 1 8 89 5 246
2020 More than 20 years in current department or agency 84 10 3 0 3 0 0 94 3 31
2019 Less than 3 years in current department or agency 77 9 4 1 2 1 6 93 3 813
2019 3 to 10 years in current department or agency 79 6 3 1 2 0 8 93 4 551
2019 11 to 20 years in current department or agency 70 15 4 2 3 0 7 91 5 200
2019 More than 20 years in current department or agency 77 14 4 0 0 0 5 96 0 22
2018 Less than 3 years in current department or agency 77 11 5 1 1 0 5 93 2 634
2018 3 to 10 years in current department or agency 70 12 5 3 3 0 8 89 6 518
2018 11 to 20 years in current department or agency 67 17 8 2 1 1 4 89 2 173
2018 More than 20 years in current department or agency 37 44 9 0 0 0 9 90 0 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 9 3 2 2 1 4 93 4 817
2020 3 to 10 years in current department or agency 78 8 6 4 2 1 3 88 6 598
2020 11 to 20 years in current department or agency 78 9 4 2 4 0 3 90 6 244
2020 More than 20 years in current department or agency 84 0 9 4 3 0 0 84 7 30
2019 Less than 3 years in current department or agency 74 10 5 3 5 1 2 87 8 815
2019 3 to 10 years in current department or agency 71 10 5 6 4 1 2 84 10 548
2019 11 to 20 years in current department or agency 70 13 5 3 5 2 3 87 8 200
2019 More than 20 years in current department or agency 78 5 13 0 4 0 0 83 4 23
2018 Less than 3 years in current department or agency 75 10 4 3 3 1 4 89 6 632
2018 3 to 10 years in current department or agency 66 14 8 3 5 0 5 84 8 515
2018 11 to 20 years in current department or agency 74 11 7 2 3 1 2 88 5 172
2018 More than 20 years in current department or agency 67 14 0 0 9 0 9 90 10 21
2017 Less than 3 years in current department or agency 80 7 5 3 2 0 3 91 4 614
2017 3 to 10 years in current department or agency 72 12 5 5 3 0 3 87 8 671
2017 11 to 20 years in current department or agency 67 14 5 6 6 1 2 83 12 163
2017 More than 20 years in current department or agency 80 5 5 10 0 0 0 85 10 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 17 6 3 1 1 2 91 3 815
2020 3 to 10 years in current department or agency 68 20 6 3 1 0 1 89 4 600
2020 11 to 20 years in current department or agency 73 17 5 3 1 0 1 91 4 244
2020 More than 20 years in current department or agency 74 16 6 4 0 0 0 90 4 31
2019 Less than 3 years in current department or agency 65 21 8 3 2 0 1 87 5 812
2019 3 to 10 years in current department or agency 58 27 9 3 2 0 1 86 5 549
2019 11 to 20 years in current department or agency 57 26 9 2 2 1 2 87 4 199
2019 More than 20 years in current department or agency 70 17 4 0 4 4 0 91 4 23
2018 Less than 3 years in current department or agency 64 20 9 3 3 0 2 85 6 636
2018 3 to 10 years in current department or agency 54 27 11 4 2 0 2 83 6 517
2018 11 to 20 years in current department or agency 56 31 7 4 1 0 1 88 5 173
2018 More than 20 years in current department or agency 48 26 9 0 13 0 4 77 14 21
2017 Less than 3 years in current department or agency 66 21 6 3 2 0 2 89 5 612
2017 3 to 10 years in current department or agency 58 27 7 3 2 0 2 87 5 669
2017 11 to 20 years in current department or agency 58 28 4 4 3 1 2 89 7 163
2017 More than 20 years in current department or agency 75 5 10 10 0 0 0 80 10 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 5 3 3 0 2 89 5 822
2020 3 to 10 years in current department or agency 64 18 7 6 4 0 1 83 10 601
2020 11 to 20 years in current department or agency 64 15 11 4 4 1 1 81 8 247
2020 More than 20 years in current department or agency 74 10 0 10 6 0 0 84 16 30
2019 Less than 3 years in current department or agency 63 17 9 5 6 0 1 80 11 811
2019 3 to 10 years in current department or agency 55 20 9 7 7 0 1 76 15 547
2019 11 to 20 years in current department or agency 57 22 10 5 6 0 0 79 11 196
2019 More than 20 years in current department or agency 74 17 0 0 4 4 0 96 4 23
2018 Less than 3 years in current department or agency 60 17 11 5 5 0 2 79 10 632
2018 3 to 10 years in current department or agency 49 22 14 6 6 0 2 73 13 513
2018 11 to 20 years in current department or agency 60 21 9 4 4 0 1 82 9 173
2018 More than 20 years in current department or agency 60 26 10 0 0 0 5 90 0 20
2017 Less than 3 years in current department or agency 66 17 9 4 3 0 2 85 7 612
2017 3 to 10 years in current department or agency 54 21 11 7 6 0 2 76 13 664
2017 11 to 20 years in current department or agency 53 25 7 7 7 0 1 79 14 163
2017 More than 20 years in current department or agency 54 16 15 10 5 0 0 70 15 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 10 3 1 0 0 21 95 2 823
2020 3 to 10 years in current department or agency 61 12 6 1 1 0 19 90 3 602
2020 11 to 20 years in current department or agency 58 14 1 2 0 0 23 95 3 245
2020 More than 20 years in current department or agency 56 6 3 6 0 0 29 87 9 31
2019 Less than 3 years in current department or agency 61 9 4 2 1 0 23 91 4 808
2019 3 to 10 years in current department or agency 59 13 5 2 1 0 21 90 3 550
2019 11 to 20 years in current department or agency 54 16 5 2 1 0 23 91 3 199
2019 More than 20 years in current department or agency 74 0 4 0 5 0 17 89 6 23
2018 Less than 3 years in current department or agency 57 8 4 2 0 0 28 91 3 624
2018 3 to 10 years in current department or agency 50 12 6 2 1 0 28 86 5 506
2018 11 to 20 years in current department or agency 45 19 7 1 1 0 28 88 2 173
2018 More than 20 years in current department or agency 42 15 4 0 3 0 35 88 5 21
2017 Less than 3 years in current department or agency 61 8 4 2 1 0 24 91 3 610
2017 3 to 10 years in current department or agency 55 14 5 2 1 0 23 90 3 667
2017 11 to 20 years in current department or agency 53 13 4 3 4 0 24 87 9 161
2017 More than 20 years in current department or agency 70 10 10 5 0 0 5 84 5 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 13 6 1 1 0 4 92 2 828
2020 3 to 10 years in current department or agency 71 18 7 2 1 0 2 91 2 613
2020 11 to 20 years in current department or agency 74 15 4 1 1 0 4 93 2 249
2020 More than 20 years in current department or agency 90 3 4 3 0 0 0 94 3 31
2019 Less than 3 years in current department or agency 69 18 5 2 1 0 4 91 4 811
2019 3 to 10 years in current department or agency 72 16 7 1 1 0 3 91 2 548
2019 11 to 20 years in current department or agency 68 20 2 1 1 0 9 97 2 195
2019 More than 20 years in current department or agency 83 8 4 0 0 4 0 95 0 23
2018 Less than 3 years in current department or agency 64 19 8 3 1 0 5 88 4 633
2018 3 to 10 years in current department or agency 63 19 9 3 1 0 6 86 4 513
2018 11 to 20 years in current department or agency 66 18 8 2 0 0 6 90 2 172
2018 More than 20 years in current department or agency 66 14 4 0 0 0 15 95 0 21
2017 Less than 3 years in current department or agency 72 14 6 1 1 0 6 92 2 614
2017 3 to 10 years in current department or agency 66 19 7 1 0 0 5 91 2 663
2017 11 to 20 years in current department or agency 70 18 4 2 1 1 5 93 3 162
2017 More than 20 years in current department or agency 80 15 5 0 0 0 0 95 0 19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 12 8 3 3 0 1 85 7 826
2020 3 to 10 years in current department or agency 72 15 7 3 2 0 2 88 5 612
2020 11 to 20 years in current department or agency 78 10 5 0 3 1 2 91 4 250
2020 More than 20 years in current department or agency 81 6 10 0 0 0 3 90 0 31
2019 Less than 3 years in current department or agency 75 11 4 3 4 0 3 88 7 815
2019 3 to 10 years in current department or agency 85 7 3 1 2 0 2 94 3 548
2019 11 to 20 years in current department or agency 78 13 2 2 0 1 5 96 2 199
2019 More than 20 years in current department or agency 87 8 0 0 4 0 0 96 4 23
2018 Less than 3 years in current department or agency 71 10 7 4 4 0 3 84 8 635
2018 3 to 10 years in current department or agency 73 14 5 2 2 0 5 92 3 516
2018 11 to 20 years in current department or agency 75 16 3 1 0 1 3 96 1 174
2018 More than 20 years in current department or agency 76 11 4 0 4 4 0 91 5 21
2017 Less than 3 years in current department or agency 70 11 6 3 5 0 5 85 8 615
2017 3 to 10 years in current department or agency 73 13 5 2 2 0 4 90 5 667
2017 11 to 20 years in current department or agency 67 18 5 3 1 2 4 91 5 162
2017 More than 20 years in current department or agency 90 10 0 0 0 0 0 100 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 29 14 6 3 0 1 77 9 827
2020 3 to 10 years in current department or agency 48 28 17 5 2 0 1 77 6 612
2020 11 to 20 years in current department or agency 45 27 16 5 5 1 2 73 10 249
2020 More than 20 years in current department or agency 70 16 10 0 3 0 0 87 3 30
2019 Less than 3 years in current department or agency 54 27 12 4 2 0 2 82 6 812
2019 3 to 10 years in current department or agency 57 28 9 4 2 0 1 85 6 547
2019 11 to 20 years in current department or agency 53 28 10 3 3 0 3 83 7 198
2019 More than 20 years in current department or agency 70 17 4 4 0 0 4 91 5 23
2018 Less than 3 years in current department or agency 51 24 17 5 2 0 1 77 7 635
2018 3 to 10 years in current department or agency 47 29 15 5 2 0 3 78 7 516
2018 11 to 20 years in current department or agency 50 23 16 6 4 0 2 74 9 174
2018 More than 20 years in current department or agency 61 21 9 5 0 4 0 85 5 21
2017 Less than 3 years in current department or agency 56 26 12 3 1 0 3 83 4 611
2017 3 to 10 years in current department or agency 50 26 13 6 3 0 2 78 8 666
2017 11 to 20 years in current department or agency 51 25 13 5 2 1 3 79 8 162
2017 More than 20 years in current department or agency 60 25 10 5 0 0 0 85 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 41 21 8 2 0 0 69 10 829
2020 3 to 10 years in current department or agency 29 40 22 6 3 0 0 70 9 615
2020 11 to 20 years in current department or agency 26 40 23 7 4 0 0 66 11 249
2020 More than 20 years in current department or agency 36 47 10 6 0 0 0 83 6 31

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 33 37 13 5 0 0 45 18 828
2020 3 to 10 years in current department or agency 10 31 37 17 6 0 0 41 22 614
2020 11 to 20 years in current department or agency 6 29 37 20 8 0 0 35 28 249
2020 More than 20 years in current department or agency 16 33 33 12 7 0 0 49 18 31
2019 Less than 3 years in current department or agency 15 32 36 12 4 0 0 48 16 817
2019 3 to 10 years in current department or agency 11 29 37 16 6 0 0 41 23 553
2019 11 to 20 years in current department or agency 12 29 43 10 5 0 0 42 15 200
2019 More than 20 years in current department or agency 13 26 49 13 0 0 0 39 13 23
2018 Less than 3 years in current department or agency 12 35 36 14 3 0 0 47 17 637
2018 3 to 10 years in current department or agency 8 28 39 18 6 0 0 36 25 525
2018 11 to 20 years in current department or agency 12 26 46 13 2 0 0 38 16 176
2018 More than 20 years in current department or agency 5 19 59 9 9 0 0 24 17 21
2017 Less than 3 years in current department or agency 11 33 37 14 5 0 0 44 19 614
2017 3 to 10 years in current department or agency 7 26 42 18 8 0 0 33 26 671
2017 11 to 20 years in current department or agency 11 30 37 15 7 0 1 40 22 163
2017 More than 20 years in current department or agency 10 26 44 14 5 0 0 37 19 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 22 36 21 9 0 0 30 34 825
2020 3 to 10 years in current department or agency 12 27 38 17 6 0 0 23 39 608
2020 11 to 20 years in current department or agency 17 25 32 21 4 0 0 26 42 249
2020 More than 20 years in current department or agency 17 24 17 21 21 0 0 42 41 29
2019 Less than 3 years in current department or agency 9 19 40 22 10 0 0 31 28 810
2019 3 to 10 years in current department or agency 10 24 40 19 7 0 0 26 34 548
2019 11 to 20 years in current department or agency 13 21 39 20 7 0 0 27 34 197
2019 More than 20 years in current department or agency 9 18 45 18 9 0 0 27 27 22
2018 Less than 3 years in current department or agency 8 19 41 21 10 0 0 31 27 632
2018 3 to 10 years in current department or agency 12 24 39 18 6 0 0 24 36 515
2018 11 to 20 years in current department or agency 10 25 39 20 5 1 0 25 36 174
2018 More than 20 years in current department or agency 8 20 48 14 10 0 0 24 28 21
2017 Less than 3 years in current department or agency 8 15 44 21 12 0 0 32 24 611
2017 3 to 10 years in current department or agency 11 24 40 19 7 0 0 25 35 669
2017 11 to 20 years in current department or agency 10 25 37 19 8 1 0 27 35 163
2017 More than 20 years in current department or agency 11 20 43 10 16 0 0 26 31 19
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 49 17 1 59 41 830
2020 3 to 10 years in current department or agency 30 54 16 0 64 36 614
2020 11 to 20 years in current department or agency 20 64 16 0 76 24 250
2020 More than 20 years in current department or agency 17 65 19 0 80 20 31

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 281
2020 3 to 10 years in current department or agency 36 64 187

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 27 12 6 6 2 7 73 14 830
2020 3 to 10 years in current department or agency 40 20 16 9 8 1 7 65 18 614
2020 11 to 20 years in current department or agency 45 20 12 10 9 1 4 67 20 249
2020 More than 20 years in current department or agency 51 9 21 12 3 0 4 62 16 31
2019 Less than 3 years in current department or agency 36 21 17 10 11 1 3 59 22 811
2019 3 to 10 years in current department or agency 34 21 19 12 11 1 3 57 24 545
2019 11 to 20 years in current department or agency 34 19 18 11 15 0 3 55 27 197
2019 More than 20 years in current department or agency 43 9 18 9 13 0 9 57 23 23
2018 Less than 3 years in current department or agency 35 21 16 9 9 2 7 62 20 634
2018 3 to 10 years in current department or agency 35 17 15 12 17 0 4 54 31 524
2018 11 to 20 years in current department or agency 33 16 14 12 21 0 5 51 34 176
2018 More than 20 years in current department or agency 63 0 15 4 13 0 4 66 18 21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 17 19 20 21 2 6 33 46 281
2020 3 to 10 years in current department or agency 9 24 19 21 23 1 2 35 45 187

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 13 13 26 34 2 4 22 64 281
2020 3 to 10 years in current department or agency 4 15 16 26 36 1 3 20 64 187
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