2020 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 37 10 8 4 0 0 79 11 1655
2020 Term 52 32 5 8 1 1 0 85 10 119
2020 Casual 39 52 10 0 0 0 0 90 0 30
2020 Student 44 41 4 11 0 0 0 85 11 27
2019 Indeterminate (permanent) 43 38 9 8 3 0 0 80 11 1525
2019 Term 53 33 6 5 4 0 0 86 9 124
2019 Casual 49 29 10 10 1 0 0 78 12 68
2018 Indeterminate (permanent) 38 42 9 7 3 0 0 80 10 1247
2018 Term 37 41 9 9 3 0 0 78 13 57
2018 Casual 37 38 10 5 11 0 0 74 15 39
2018 Student 28 48 3 17 3 0 0 76 21 29
2017 Indeterminate (permanent) 35 45 8 7 4 0 0 80 11 1362
2017 Term 32 38 14 8 7 0 0 70 15 61
2017 Casual 44 35 12 0 9 0 0 79 9 33
2017 Student 29 57 9 5 0 0 0 87 5 36
2014 Indeterminate (permanent) 31 47 10 7 4 0 0 78 12 1318
2014 Term 55 30 3 3 9 0 0 85 12 36
2014 Casual 43 43 0 6 8 0 0 86 14 35
2014 Student 41 45 14 0 0 0 0 86 0 29

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 35 10 8 5 0 0 77 13 1645
2020 Term 52 27 10 10 1 0 0 79 11 118
2020 Casual 32 52 6 10 0 0 0 84 10 30
2020 Student 63 15 7 15 0 0 0 78 15 27
2019 Indeterminate (permanent) 42 34 9 9 5 0 0 76 14 1524
2019 Term 53 29 6 7 4 0 0 83 11 125
2019 Casual 56 25 9 7 3 0 0 81 10 68
2018 Indeterminate (permanent) 39 36 11 9 6 0 0 74 15 1244
2018 Term 36 37 11 9 6 0 0 74 15 58
2018 Casual 42 42 6 6 5 0 0 83 11 38
2018 Student 40 40 7 13 0 0 0 80 13 30
2017 Indeterminate (permanent) 33 39 11 10 7 0 0 72 17 1364
2017 Term 37 26 18 8 10 0 0 63 18 61
2017 Casual 52 37 6 3 3 0 0 88 6 33
2017 Student 66 28 6 0 0 0 0 94 0 36

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 9 4 1 0 0 86 5 1638
2020 Term 60 27 10 2 1 0 0 87 3 118
2020 Casual 55 38 7 0 0 0 0 93 0 29
2020 Student 67 15 11 7 0 0 0 81 7 27
2019 Indeterminate (permanent) 53 34 9 3 1 0 0 87 5 1510
2019 Term 59 26 9 2 3 0 0 86 6 125
2019 Casual 63 17 13 3 3 0 0 81 6 68
2018 Indeterminate (permanent) 52 35 9 3 2 0 0 87 5 1237
2018 Term 56 32 7 0 5 0 0 88 5 58
2018 Casual 45 29 16 5 6 0 0 74 10 39
2018 Student 38 45 7 7 3 0 0 83 10 29
2017 Indeterminate (permanent) 52 36 8 4 1 0 0 87 5 1363
2017 Term 45 38 8 6 2 0 0 84 8 61
2017 Casual 55 21 18 3 3 0 0 76 6 33
2017 Student 49 45 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 60 28 8 3 2 0 0 88 4 1317
2014 Term 71 17 9 0 3 0 0 89 3 36
2014 Casual 60 29 6 6 0 0 0 88 6 35
2014 Student 52 48 0 0 0 0 0 100 0 29

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 37 10 6 2 0 0 82 8 1650
2020 Term 62 25 9 3 1 0 0 87 4 118
2020 Casual 54 33 13 0 0 0 0 87 0 30
2020 Student 59 30 7 4 0 0 0 89 4 27
2019 Indeterminate (permanent) 46 36 9 6 3 0 0 82 9 1528
2019 Term 64 25 5 5 2 0 0 89 6 125
2019 Casual 58 28 6 6 2 0 0 86 8 66
2018 Indeterminate (permanent) 42 39 11 6 3 0 0 81 9 1243
2018 Term 45 27 12 13 3 0 0 72 16 57
2018 Casual 53 31 6 7 3 0 0 84 10 39
2018 Student 40 33 10 13 3 0 0 73 17 30
2017 Indeterminate (permanent) 40 40 10 7 3 0 0 81 9 1357
2017 Term 37 41 6 10 5 0 0 79 15 61
2017 Casual 58 27 6 6 3 0 0 85 9 33
2017 Student 53 40 5 0 3 0 0 93 3 36
2014 Indeterminate (permanent) 40 40 11 6 4 0 0 80 10 1316
2014 Term 61 21 6 6 6 0 0 82 12 36
2014 Casual 58 28 5 8 0 0 0 86 8 35
2014 Student 34 59 7 0 0 0 0 93 0 29

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 11 7 4 0 0 78 11 1645
2020 Term 59 25 10 3 2 1 0 84 5 118
2020 Casual 55 29 17 0 0 0 0 83 0 30
2020 Student 81 15 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 46 32 10 7 4 1 0 79 11 1525
2019 Term 62 22 7 4 4 1 0 84 8 125
2019 Casual 62 20 9 4 3 1 0 84 7 68
2018 Indeterminate (permanent) 45 31 13 6 4 1 0 77 10 1240
2018 Term 60 21 6 7 7 0 0 80 13 57
2018 Casual 65 16 10 6 3 0 0 81 9 37
2018 Student 60 13 17 10 0 0 0 73 10 30
2017 Indeterminate (permanent) 39 32 15 8 5 1 0 71 13 1364
2017 Term 47 27 13 11 2 0 0 74 13 61
2017 Casual 75 13 9 3 0 0 0 88 3 32
2017 Student 74 20 3 3 0 0 0 94 3 36
2014 Indeterminate (permanent) 31 36 17 9 5 1 0 68 15 1316
2014 Term 51 23 18 8 0 0 0 74 8 36
2014 Casual 50 24 14 6 0 0 6 79 7 35
2014 Student 48 38 10 3 0 0 0 86 3 29

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 35 10 7 3 0 0 80 10 1642
2020 Term 57 28 6 9 1 0 0 84 10 119
2020 Casual 55 35 10 0 0 0 0 90 0 30
2020 Student 74 22 0 4 0 0 0 96 4 27
2019 Indeterminate (permanent) 44 34 10 7 3 0 0 79 10 1517
2019 Term 56 29 7 4 3 1 0 85 7 125
2019 Casual 61 23 10 3 3 0 0 84 6 68
2018 Indeterminate (permanent) 44 33 12 7 4 0 0 78 11 1235
2018 Term 52 21 12 9 5 2 0 74 14 57
2018 Casual 65 19 8 5 3 0 0 84 8 38
2018 Student 57 29 7 7 0 0 0 86 7 28
2017 Indeterminate (permanent) 40 34 13 9 4 0 0 74 13 1365
2017 Term 45 35 11 7 2 0 0 80 8 61
2017 Casual 69 22 6 3 0 0 0 91 3 32
2017 Student 67 30 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 32 39 15 9 4 0 0 71 14 1317
2014 Term 52 27 12 8 0 0 0 80 8 36
2014 Casual 58 30 6 3 0 0 3 91 3 35
2014 Student 45 45 7 3 0 0 0 90 3 29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 26 17 9 6 3 1 66 15 1650
2020 Term 53 17 15 7 3 5 0 74 11 119
2020 Casual 51 11 22 6 0 3 6 68 7 30
2020 Student 52 15 19 11 0 4 0 69 12 27
2019 Indeterminate (permanent) 37 26 18 9 7 3 0 65 16 1530
2019 Term 50 20 13 12 3 2 0 71 16 124
2019 Casual 53 12 12 7 7 4 5 71 16 68
2018 Indeterminate (permanent) 36 26 16 11 7 3 0 64 19 1246
2018 Term 49 20 6 9 10 4 2 74 20 57
2018 Casual 50 16 10 16 6 0 3 68 22 38
2018 Student 30 23 23 13 7 3 0 55 21 30
2017 Indeterminate (permanent) 33 25 18 10 9 4 1 61 20 1363
2017 Term 41 22 13 10 11 3 0 65 22 61
2017 Casual 57 9 21 0 3 7 3 73 3 32
2017 Student 50 23 13 9 3 3 0 75 12 37
2014 Indeterminate (permanent) 27 25 19 15 10 3 0 54 26 1318
2014 Term 36 18 23 6 8 5 3 59 16 36
2014 Casual 44 23 5 6 6 2 14 79 14 35
2014 Student 31 24 14 10 0 21 0 70 13 29
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 22 7 2 2 0 1 89 4 1651
2020 Term 61 22 9 4 2 0 1 84 6 119
2020 Casual 49 23 11 4 0 10 3 82 5 30
2020 Student 56 22 7 7 0 0 7 84 8 27
2019 Indeterminate (permanent) 64 21 9 3 2 1 1 86 5 1532
2019 Term 56 21 10 6 5 1 2 80 11 125
2019 Casual 53 28 7 4 3 1 3 85 8 68

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 28 6 6 3 0 0 85 9 1653
2020 Term 64 22 7 5 2 0 0 86 7 119
2020 Casual 56 31 14 0 0 0 0 86 0 30
2020 Student 74 22 0 0 4 0 0 96 4 27
2019 Indeterminate (permanent) 52 28 8 7 4 1 0 81 11 1527
2019 Term 58 25 7 6 4 1 0 83 10 125
2019 Casual 53 25 7 4 3 4 3 84 8 68
2018 Indeterminate (permanent) 49 29 10 7 4 1 0 79 11 1234
2018 Term 47 24 6 9 11 2 2 73 21 56
2018 Casual 43 33 6 10 6 0 3 78 16 38
2018 Student 48 41 0 0 10 0 0 90 10 29
2017 Indeterminate (permanent) 46 31 9 9 4 0 0 78 13 1364
2017 Term 41 35 7 7 10 0 0 76 17 60
2017 Casual 49 39 9 0 0 0 3 91 0 33
2017 Student 68 23 6 0 3 0 0 91 3 36
2014 Indeterminate (permanent) 44 31 10 10 5 0 0 76 14 1319
2014 Term 58 27 9 6 0 0 0 85 6 36
2014 Casual 61 22 8 3 3 3 0 86 6 35
2014 Student 59 21 14 7 0 0 0 79 7 29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 24 6 5 3 0 0 86 8 1657
2020 Term 72 15 7 5 1 0 0 87 6 119
2020 Casual 81 15 0 0 0 0 3 100 0 30
2020 Student 78 11 4 7 0 0 0 89 7 27
2019 Indeterminate (permanent) 56 25 7 7 4 0 0 82 12 1527
2019 Term 66 21 6 3 3 1 0 88 7 125
2019 Casual 64 25 4 3 3 0 0 90 6 68
2018 Indeterminate (permanent) 52 25 11 7 5 1 0 78 11 1236
2018 Term 50 24 5 7 10 2 2 77 17 55
2018 Casual 51 26 9 6 8 0 0 77 14 39
2018 Student 41 41 0 10 7 0 0 83 17 29
2017 Indeterminate (permanent) 50 28 10 7 5 0 0 78 12 1364
2017 Term 52 23 7 8 10 0 0 75 18 61
2017 Casual 66 28 3 3 0 0 0 94 3 32
2017 Student 77 14 3 6 0 0 0 91 6 37
2014 Indeterminate (permanent) 50 27 9 7 6 0 0 77 13 1318
2014 Term 69 16 6 9 0 0 0 85 9 36
2014 Casual 60 31 5 3 0 0 0 92 3 35
2014 Student 54 29 7 7 0 0 4 85 7 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 10 7 3 5 0 79 11 1657
2020 Term 53 27 7 3 1 8 0 88 4 119
2020 Casual 42 42 7 3 0 6 0 90 3 30
2020 Student 63 22 0 4 0 11 0 96 4 27
2019 Indeterminate (permanent) 37 35 10 7 5 5 0 76 13 1523
2019 Term 54 25 9 3 3 6 0 84 7 125
2019 Casual 55 20 10 0 3 12 0 85 3 68
2018 Indeterminate (permanent) 33 36 13 9 4 5 0 72 14 1247
2018 Term 39 37 8 5 3 8 0 83 9 58
2018 Casual 46 35 6 3 2 8 0 88 5 38
2018 Student 43 33 3 3 3 13 0 88 8 30
2017 Indeterminate (permanent) 31 34 13 10 6 5 0 68 18 1366
2017 Term 39 39 10 3 2 6 0 83 5 61
2017 Casual 64 6 18 3 0 9 0 77 3 33
2017 Student 73 21 3 0 3 0 0 94 3 37
2014 Indeterminate (permanent) 30 37 13 8 5 6 0 72 14 1318
2014 Term 39 45 6 0 3 8 0 90 3 36
2014 Casual 48 24 9 3 0 16 0 86 3 35
2014 Student 62 28 7 0 0 3 0 93 0 29

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 35 10 8 5 2 0 76 13 1648
2020 Term 42 38 8 6 3 3 0 83 9 118
2020 Casual 49 30 15 3 0 3 0 81 3 29
2020 Student 70 19 0 4 0 7 0 96 4 27
2019 Indeterminate (permanent) 34 37 12 8 6 2 0 73 14 1521
2019 Term 46 30 12 5 3 4 0 80 8 124
2019 Casual 59 19 7 7 3 4 0 82 11 68
2018 Indeterminate (permanent) 31 36 14 11 6 2 0 69 17 1247
2018 Term 44 33 13 3 5 2 0 79 8 58
2018 Casual 50 34 6 0 5 5 0 89 5 38
2018 Student 50 33 3 0 7 7 0 89 7 30
2017 Indeterminate (permanent) 30 34 15 12 7 1 0 65 20 1364
2017 Term 41 26 19 8 3 3 0 69 12 61
2017 Casual 60 12 15 0 6 6 0 77 6 33
2017 Student 67 24 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 28 39 16 10 6 1 0 67 16 1318
2014 Term 48 38 3 0 6 5 0 91 6 36
2014 Casual 45 36 9 5 0 5 0 85 6 35
2014 Student 48 38 3 0 3 7 0 93 4 29

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 34 15 13 7 3 0 64 20 1652
2020 Term 31 34 17 9 4 5 0 68 14 118
2020 Casual 35 40 19 3 0 3 0 77 3 30
2020 Student 44 37 4 7 0 7 0 88 8 27
2019 Indeterminate (permanent) 24 36 16 14 7 4 0 62 21 1524
2019 Term 36 30 14 11 5 4 0 68 17 122
2019 Casual 44 24 12 4 3 13 0 78 8 68
2018 Indeterminate (permanent) 21 37 16 16 7 4 0 60 23 1248
2018 Term 29 30 17 7 7 10 0 65 16 58
2018 Casual 34 38 6 5 8 8 0 79 15 37
2018 Student 38 28 7 7 7 14 0 76 16 29
2017 Indeterminate (permanent) 20 33 19 15 9 4 0 55 25 1366
2017 Term 29 26 22 9 7 7 0 59 17 61
2017 Casual 37 27 12 3 6 15 0 75 10 33
2017 Student 46 29 9 6 3 9 0 81 9 37
2014 Indeterminate (permanent) 18 37 20 14 7 4 0 57 22 1318
2014 Term 28 48 8 6 3 8 0 82 9 36
2014 Casual 37 25 5 14 0 19 0 76 18 35
2014 Student 45 31 14 0 3 7 0 81 4 29

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 35 16 13 7 1 0 63 20 1657
2020 Term 34 31 19 11 2 3 0 67 14 119
2020 Casual 45 37 15 3 0 0 0 81 3 30
2020 Student 44 41 4 0 0 11 0 96 0 27
2019 Indeterminate (permanent) 23 36 16 15 8 2 0 60 23 1524
2019 Term 23 39 15 12 8 2 0 64 21 125
2019 Casual 41 23 15 7 4 9 0 71 13 68
2018 Indeterminate (permanent) 21 36 16 17 9 1 0 57 26 1251
2018 Term 30 26 10 14 17 2 0 58 32 57
2018 Casual 33 32 3 11 13 5 3 71 26 38
2018 Student 33 47 3 10 3 3 0 83 14 30
2017 Indeterminate (permanent) 20 38 16 16 9 1 0 58 25 1365
2017 Term 30 26 18 8 13 5 0 58 22 61
2017 Casual 37 23 12 9 6 12 0 69 17 33
2017 Student 31 35 17 6 0 11 0 74 6 37
2014 Indeterminate (permanent) 17 38 14 18 10 2 0 57 29 1318
2014 Term 22 36 22 6 6 8 0 64 12 36
2014 Casual 46 19 11 8 0 13 3 77 10 35
2014 Student 38 28 14 10 7 3 0 68 18 29
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 35 11 9 4 0 0 76 14 1653
2020 Term 40 36 14 8 2 0 0 76 10 119
2020 Casual 43 41 10 7 0 0 0 83 7 30
2020 Student 63 22 11 4 0 0 0 85 4 27
2019 Indeterminate (permanent) 37 36 11 10 6 0 0 73 15 1527
2019 Term 49 33 3 10 4 1 0 82 15 125
2019 Casual 48 27 16 6 0 3 0 78 6 68
2018 Indeterminate (permanent) 33 37 14 9 7 1 0 71 16 1247
2018 Term 35 21 17 19 8 0 0 57 27 57
2018 Casual 53 21 11 10 5 0 0 74 15 39
2018 Student 47 33 10 7 3 0 0 80 10 30
2017 Indeterminate (permanent) 32 37 12 12 7 0 0 70 19 1364
2017 Term 27 31 22 10 8 0 2 60 18 61
2017 Casual 43 42 6 6 3 0 0 85 9 33
2017 Student 60 37 3 0 0 0 0 97 0 36
2014 Indeterminate (permanent) 30 34 15 13 8 0 0 64 21 1317
2014 Term 55 28 6 9 3 0 0 82 11 36
2014 Casual 44 37 14 6 0 0 0 81 6 35
2014 Student 38 41 10 10 0 0 0 79 10 29

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 41 10 9 4 0 0 78 13 1641
2020 Term 41 32 12 10 6 0 0 73 15 119
2020 Casual 35 37 14 13 0 0 0 72 13 29
2020 Student 56 22 4 19 0 0 0 78 19 27
2019 Indeterminate (permanent) 34 39 9 12 5 0 0 73 18 1524
2019 Term 35 38 8 12 7 0 0 73 19 124
2019 Casual 34 27 12 23 1 1 1 62 26 68
2018 Indeterminate (permanent) 31 40 13 10 5 0 0 71 16 1247
2018 Term 30 26 13 23 8 0 0 56 31 58
2018 Casual 25 38 11 18 8 0 0 62 27 39
2018 Student 30 47 13 3 7 0 0 77 10 30
2017 Indeterminate (permanent) 29 39 14 12 6 0 0 68 18 1360
2017 Term 26 32 20 16 7 0 0 57 23 61
2017 Casual 34 42 9 6 9 0 0 76 15 33
2017 Student 34 46 12 9 0 0 0 80 9 36

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 30 8 7 4 0 0 81 11 1650
2020 Term 52 28 8 8 3 1 0 81 12 119
2020 Casual 50 37 10 0 0 0 3 89 0 30
2020 Student 59 30 0 4 7 0 0 89 11 27
2019 Indeterminate (permanent) 48 28 10 8 5 1 0 77 13 1528
2019 Term 47 28 13 4 6 2 1 76 11 125
2019 Casual 48 26 12 2 5 5 3 80 7 66
2018 Indeterminate (permanent) 44 31 11 8 4 1 0 76 13 1235
2018 Term 37 32 7 11 8 0 5 73 20 56
2018 Casual 50 19 24 2 5 0 0 69 7 39
2018 Student 38 45 3 7 7 0 0 83 14 29
2017 Indeterminate (permanent) 42 33 11 9 5 0 0 76 13 1365
2017 Term 33 33 12 8 15 0 0 65 23 61
2017 Casual 58 24 12 0 3 0 3 85 3 33
2017 Student 60 28 9 0 3 0 0 89 3 37
2014 Indeterminate (permanent) 40 33 11 10 5 1 1 74 15 1318
2014 Term 57 28 3 3 8 0 0 85 11 36
2014 Casual 50 36 3 3 3 0 6 91 6 35
2014 Student 48 31 10 7 0 0 3 82 7 29

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 37 14 11 4 0 1 71 15 1648
2020 Term 39 33 12 12 3 0 1 73 15 119
2020 Casual 24 48 6 18 0 0 3 75 19 30
2020 Student 37 33 7 19 4 0 0 70 22 27
2019 Indeterminate (permanent) 33 39 12 11 4 0 1 73 15 1521
2019 Term 28 43 8 12 7 0 2 73 19 124
2019 Casual 28 35 10 13 4 0 9 69 19 68
2018 Indeterminate (permanent) 27 43 12 12 4 1 1 71 16 1250
2018 Term 19 42 11 20 7 0 1 62 27 58
2018 Casual 12 42 20 12 11 0 2 56 24 39
2018 Student 27 43 13 13 3 0 0 70 17 30
2017 Indeterminate (permanent) 28 39 13 13 5 0 1 68 18 1365
2017 Term 36 38 5 10 9 2 0 75 20 61
2017 Casual 20 44 6 18 6 3 3 69 25 33
2017 Student 34 54 3 6 3 0 0 89 9 37
2014 Indeterminate (permanent) 32 37 13 13 5 0 1 70 18 1317
2014 Term 39 30 23 3 3 0 3 70 6 35
2014 Casual 38 20 8 20 0 0 14 67 23 35
2014 Student 31 41 17 10 0 0 0 72 10 29

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 21 11 5 4 2 1 80 9 1649
2020 Term 61 16 12 6 1 2 2 80 7 119
2020 Casual 53 13 14 0 0 4 16 82 0 30
2020 Student 65 27 0 4 0 0 4 96 4 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 35 15 10 6 3 0 68 17 1654
2020 Term 39 29 16 6 4 6 1 72 11 119
2020 Casual 30 42 7 3 0 10 7 88 4 29
2020 Student 44 33 15 0 0 7 0 84 0 27
2019 Indeterminate (permanent) 30 34 15 10 8 3 0 66 18 1520
2019 Term 37 29 15 7 6 6 0 70 14 125
2019 Casual 43 15 15 6 4 16 1 70 12 68
2018 Indeterminate (permanent) 28 35 15 12 7 2 0 65 20 1242
2018 Term 39 23 12 10 12 4 0 64 23 58
2018 Casual 34 35 5 8 7 8 3 78 17 39
2018 Student 40 27 13 7 0 10 3 77 8 30
2017 Indeterminate (permanent) 29 36 13 12 7 3 0 67 20 1364
2017 Term 31 42 12 8 5 2 0 74 14 60
2017 Casual 33 34 9 0 0 21 3 88 0 32
2017 Student 41 36 7 6 0 10 0 85 6 37
2014 Indeterminate (permanent) 26 35 15 14 7 2 0 63 22 1318
2014 Term 36 28 19 6 0 12 0 72 6 36
2014 Casual 32 20 14 8 0 11 15 69 11 35
2014 Student 34 31 21 3 3 7 0 70 7 29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 30 14 14 11 3 2 59 26 1656
2020 Term 34 26 15 14 6 4 2 63 21 119
2020 Casual 23 28 12 3 0 7 26 78 5 29
2020 Student 44 19 11 11 4 0 11 71 17 27
2019 Indeterminate (permanent) 27 29 13 15 11 3 2 59 27 1530
2019 Term 24 34 15 13 6 7 2 64 20 125
2019 Casual 34 12 10 6 4 16 18 69 15 68
2018 Indeterminate (permanent) 26 29 15 13 14 2 1 57 28 1236
2018 Term 17 26 19 13 15 4 5 48 32 58
2018 Casual 37 15 15 15 3 10 5 61 21 39
2018 Student 33 37 10 7 7 3 3 75 14 30
2017 Indeterminate (permanent) 23 28 13 16 15 3 2 54 32 1360
2017 Term 31 16 20 21 8 0 3 49 31 61
2017 Casual 30 15 10 9 0 25 12 70 14 32
2017 Student 49 21 11 9 0 10 0 78 9 37
2014 Indeterminate (permanent) 19 26 14 19 18 2 2 47 38 1319
2014 Term 29 21 11 17 6 8 8 60 27 36
2014 Casual 9 14 12 12 8 0 45 43 36 35
2014 Student 24 34 7 14 0 3 17 74 17 29

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 22 15 7 5 0 3 72 12 1655
2020 Term 61 18 9 3 3 2 4 84 6 119
2020 Casual 53 19 17 7 0 0 3 75 7 30
2020 Student 52 26 11 7 4 0 0 78 11 27
2019 Indeterminate (permanent) 51 24 12 6 4 0 3 77 11 1524
2019 Term 65 20 8 2 2 1 3 88 4 124
2019 Casual 53 21 4 3 0 1 18 91 4 68

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 23 13 6 4 1 2 77 10 1656
2020 Term 56 21 11 6 2 2 3 80 8 119
2020 Casual 44 39 11 0 0 0 7 88 0 29
2020 Student 67 0 19 15 0 0 0 67 15 27
2019 Indeterminate (permanent) 57 21 12 4 3 1 3 81 7 1516
2019 Term 56 22 12 3 2 2 2 82 6 125
2019 Casual 47 17 10 1 1 3 19 83 4 68

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 7 5 2 2 3 4 91 5 1650
2020 Term 80 10 2 1 3 3 2 95 4 118
2020 Casual 74 10 7 0 0 3 7 93 0 30
2020 Student 89 7 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 78 7 4 2 3 3 3 90 5 1516
2019 Term 81 10 3 2 1 1 2 93 3 125
2019 Casual 71 4 4 0 3 1 16 91 4 68

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 7 4 1 1 1 7 93 3 1652
2020 Term 85 7 1 1 2 0 5 96 2 119
2020 Casual 64 15 3 0 0 7 10 96 0 30
2020 Student 70 15 7 4 0 0 4 88 4 27
2019 Indeterminate (permanent) 83 4 2 1 1 1 7 95 3 1518
2019 Term 85 8 1 0 1 1 4 98 1 122
2019 Casual 68 4 3 0 0 1 24 96 0 68

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 37 8 8 4 0 0 80 12 1650
2020 Term 49 31 8 11 2 0 0 79 13 119
2020 Casual 46 29 25 0 0 0 0 75 0 30
2020 Student 63 22 4 11 0 0 0 85 11 27
2019 Indeterminate (permanent) 41 36 10 9 4 0 0 77 12 1514
2019 Term 47 36 9 2 6 0 0 83 8 125
2019 Casual 41 37 7 6 6 1 1 81 12 68
2018 Indeterminate (permanent) 38 39 10 9 5 0 0 77 13 1237
2018 Term 36 26 16 10 9 4 0 65 19 58
2018 Casual 43 34 5 8 11 0 0 76 18 38
2018 Student 40 43 3 13 0 0 0 83 13 30
2017 Indeterminate (permanent) 35 38 11 10 5 0 0 74 16 1363
2017 Term 37 30 15 18 0 0 0 67 18 61
2017 Casual 40 36 9 9 3 3 0 78 12 33
2017 Student 40 41 4 11 3 0 0 81 14 37
2014 Indeterminate (permanent) 31 41 11 11 6 0 0 72 17 1317
2014 Term 33 53 3 12 0 0 0 85 12 36
2014 Casual 32 35 14 14 6 0 0 67 19 35
2014 Student 21 59 14 7 0 0 0 79 7 29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 11 7 4 0 0 78 11 1653
2020 Term 61 24 8 6 1 0 0 85 7 118
2020 Casual 26 49 26 0 0 0 0 74 0 30
2020 Student 63 30 0 7 0 0 0 93 7 27
2019 Indeterminate (permanent) 44 32 13 6 4 0 0 77 10 1522
2019 Term 56 27 6 4 6 0 1 84 10 124
2019 Casual 44 22 17 10 3 1 1 69 13 68
2018 Indeterminate (permanent) 42 35 11 8 5 0 0 77 13 1235
2018 Term 44 30 10 10 4 2 0 75 14 57
2018 Casual 62 16 11 7 5 0 0 77 12 39
2018 Student 40 47 0 13 0 0 0 87 13 30
2017 Indeterminate (permanent) 37 37 11 9 6 0 0 75 15 1361
2017 Term 42 25 17 8 8 0 0 67 17 61
2017 Casual 52 27 15 0 6 0 0 79 6 33
2017 Student 57 27 4 9 3 0 0 84 11 37
2014 Indeterminate (permanent) 35 36 13 9 6 0 0 71 15 1317
2014 Term 54 23 17 6 0 0 0 77 6 36
2014 Casual 44 31 17 0 6 0 3 77 6 35
2014 Student 34 45 10 10 0 0 0 79 10 29

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 10 9 3 0 0 78 12 1649
2020 Term 50 32 5 10 1 2 0 84 11 118
2020 Casual 49 37 13 0 0 0 0 87 0 29
2020 Student 52 37 0 11 0 0 0 89 11 27
2019 Indeterminate (permanent) 39 39 10 8 3 0 0 78 12 1502
2019 Term 51 33 6 7 3 0 0 84 11 123
2019 Casual 52 26 9 4 4 1 3 82 9 68
2018 Indeterminate (permanent) 38 38 11 9 4 0 0 76 13 1238
2018 Term 36 26 11 16 10 0 0 63 26 58
2018 Casual 42 31 12 7 5 3 0 76 12 39
2018 Student 43 33 10 13 0 0 0 77 13 30
2017 Indeterminate (permanent) 36 37 12 10 4 0 0 73 14 1362
2017 Term 32 43 15 5 3 0 1 76 8 61
2017 Casual 43 42 9 3 0 0 3 88 3 33
2017 Student 57 37 3 0 0 0 3 97 0 37
2014 Indeterminate (permanent) 36 36 13 10 5 0 1 73 14 1317
2014 Term 43 43 14 0 0 0 0 86 0 36
2014 Casual 48 26 18 0 0 3 6 81 0 34
2014 Student 24 52 17 3 0 3 0 79 4 29

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 44 13 7 3 3 0 77 10 1652
2020 Term 43 36 12 4 2 2 1 81 6 119
2020 Casual 15 57 14 6 0 4 3 78 7 30
2020 Student 56 30 7 7 0 0 0 85 7 27
2019 Indeterminate (permanent) 30 42 15 7 4 2 0 74 10 1526
2019 Term 35 38 14 6 4 4 0 76 10 125
2019 Casual 34 41 13 6 3 3 0 78 9 68
2018 Indeterminate (permanent) 29 40 17 7 4 3 0 71 12 1245
2018 Term 31 34 18 7 4 6 0 70 12 58
2018 Casual 46 30 3 13 3 5 0 80 17 39
2018 Student 47 30 10 3 3 7 0 82 7 30
2017 Indeterminate (permanent) 27 38 17 9 5 4 0 67 15 1361
2017 Term 30 36 17 8 6 2 0 68 15 61
2017 Casual 47 28 9 9 0 6 0 80 10 32
2017 Student 46 28 15 3 3 6 0 79 6 37

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 9 11 6 0 0 74 17 1648
2020 Term 63 25 6 4 2 0 0 88 6 119
2020 Casual 44 38 13 4 0 0 0 83 4 30
2020 Student 52 37 4 4 4 0 0 89 7 27
2019 Indeterminate (permanent) 49 31 7 9 5 0 0 80 13 1526
2019 Term 67 24 2 6 0 0 0 91 6 122
2019 Casual 65 17 7 4 2 0 5 86 6 66
2018 Indeterminate (permanent) 47 32 8 8 5 0 0 79 13 1251
2018 Term 46 32 11 7 2 2 0 80 9 58
2018 Casual 55 26 9 4 3 0 3 84 7 39
2018 Student 47 40 7 0 3 0 3 90 3 30
2017 Indeterminate (permanent) 45 32 9 9 5 0 0 77 14 1361
2017 Term 59 28 7 3 3 0 0 87 7 61
2017 Casual 64 21 9 0 3 0 3 87 3 33
2017 Student 81 7 6 3 0 3 0 91 3 37
2014 Indeterminate (permanent) 41 33 10 11 4 0 0 75 15 1316
2014 Term 50 42 8 0 0 0 0 92 0 36
2014 Casual 53 25 8 3 3 0 8 85 6 35
2014 Student 38 38 17 3 0 0 3 79 4 29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 29 21 13 10 0 0 55 23 1644
2020 Term 42 29 18 5 4 1 0 72 10 119
2020 Casual 49 31 17 0 0 0 3 83 0 30
2020 Student 52 26 15 4 4 0 0 78 7 27
2019 Indeterminate (permanent) 28 32 23 11 7 0 0 60 18 1522
2019 Term 52 28 13 5 1 0 1 81 6 125
2019 Casual 70 16 9 1 1 0 1 88 3 68
2018 Indeterminate (permanent) 24 33 21 14 7 0 0 57 21 1252
2018 Term 34 39 8 13 6 0 0 73 19 58
2018 Casual 57 26 16 2 0 0 0 82 2 39
2018 Student 70 27 3 0 0 0 0 97 0 30
2017 Indeterminate (permanent) 23 38 21 12 6 0 0 62 18 1367
2017 Term 40 46 12 3 0 0 0 85 3 61
2017 Casual 38 39 11 9 0 0 3 79 9 33
2017 Student 84 10 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 28 38 19 9 5 0 1 67 14 1319
2014 Term 54 33 11 0 3 0 0 86 3 36
2014 Casual 62 36 3 0 0 0 0 97 0 35
2014 Student 38 48 14 0 0 0 0 86 0 29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 1654
2020 Term 44 56 119
2020 Casual 47 53 30
2020 Student 52 48 27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 17 6 2 1 3 8 91 3 1654
2020 Term 76 5 7 3 0 3 5 89 4 118
2020 Casual 74 13 6 0 0 3 3 93 0 30
2020 Student 59 15 11 0 0 0 15 87 0 27

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 39 27 33 1659
2020 Term 25 41 34 119
2020 Casual 26 38 37 30
2020 Student 26 11 63 27
2019 Indeterminate (permanent) 44 23 33 1531
2019 Term 30 27 44 125
2019 Casual 49 11 40 67
2018 Indeterminate (permanent) 46 23 31 1253
2018 Term 32 28 40 58
2018 Casual 34 21 45 39
2018 Student 60 10 30 30
2017 Indeterminate (permanent) 43 24 33 1365
2017 Term 44 25 31 61
2017 Casual 55 18 27 33
2017 Student 67 11 21 37
2014 Indeterminate (permanent) 45 22 32 1319
2014 Term 42 36 22 36
2014 Casual 62 20 18 35
2014 Student 34 14 52 29

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 7 28 54 3 1 8 660
2020 Term 3 11 21 7 45 13 30
2019 Indeterminate (permanent) 8 26 56 3 0 7 669
2019 Term 0 8 34 3 40 14 37
2019 Casual 0 6 12 6 70 6 33
2018 Indeterminate (permanent) 9 30 50 4 0 6 582
2018 Term 0 10 32 10 30 18 19
2018 Casual 0 14 20 17 49 0 13
2018 Student 0 0 6 0 89 6 18
2017 Indeterminate (permanent) 9 27 55 3 0 6 596
2017 Term 4 19 22 4 48 4 27
2017 Casual 0 0 15 0 80 5 18
2017 Student 0 0 4 7 89 0 25
2014 Indeterminate (permanent) 9 19 59 6 9999 7 598
2014 Term 0 39 27 13 9999 21 15
2014 Casual 18 0 10 9 9999 64 22
2014 Student 0 0 30 20 9999 50 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 34 5 5 2 0 0 88 7 1650
2020 Term 52 33 7 5 2 0 0 85 8 119
2020 Casual 51 39 7 3 0 0 0 90 3 30
2020 Student 63 22 0 11 4 0 0 85 15 27
2019 Indeterminate (permanent) 51 34 7 5 2 0 0 85 7 1515
2019 Term 47 33 8 7 4 0 0 81 11 125
2019 Casual 56 25 6 10 3 0 0 81 13 68
2018 Indeterminate (permanent) 52 37 6 4 2 0 0 89 5 1244
2018 Term 43 48 1 0 3 2 2 95 4 58
2018 Casual 58 26 5 10 0 0 0 85 10 39
2018 Student 43 40 3 7 7 0 0 83 13 30
2017 Indeterminate (permanent) 44 39 8 6 3 0 0 83 9 1361
2017 Term 42 38 14 3 3 0 0 80 7 61
2017 Casual 57 31 6 0 6 0 0 88 6 33
2017 Student 55 34 9 3 0 0 0 88 3 36
2014 Indeterminate (permanent) 46 38 9 4 2 0 0 85 7 1318
2014 Term 60 28 5 0 3 3 0 92 3 36
2014 Casual 37 49 11 3 0 0 0 86 3 35
2014 Student 31 52 17 0 0 0 0 83 0 29

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 44 13 8 3 1 0 75 11 1654
2020 Term 35 43 9 10 1 3 0 80 11 118
2020 Casual 47 46 3 3 0 0 0 93 3 30
2020 Student 59 37 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 30 44 16 8 2 1 0 74 10 1528
2019 Term 33 46 8 6 3 2 1 82 10 125
2019 Casual 42 33 14 6 1 3 2 78 8 67
2018 Indeterminate (permanent) 27 45 16 8 3 1 0 73 11 1244
2018 Term 36 39 12 3 9 2 0 76 12 58
2018 Casual 41 38 3 13 5 0 0 79 18 39
2018 Student 37 47 0 10 0 3 3 89 11 30
2017 Indeterminate (permanent) 30 44 15 8 3 1 0 75 11 1364
2017 Term 23 52 14 5 5 2 0 76 10 61
2017 Casual 38 44 6 3 3 6 0 87 6 33
2017 Student 31 63 0 3 0 3 0 97 3 37
2014 Indeterminate (permanent) 27 43 16 9 3 2 0 71 12 1318
2014 Term 27 47 18 6 3 0 0 74 8 36
2014 Casual 39 33 11 12 0 6 0 77 12 35
2014 Student 34 48 10 0 0 7 0 89 0 29

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 25 37 19 6 0 1 26 37 1651
2020 Term 8 20 28 31 11 2 0 43 29 119
2020 Casual 11 9 43 20 17 0 0 37 20 30
2020 Student 15 8 35 19 23 0 0 42 23 26
2019 Indeterminate (permanent) 13 25 35 19 7 1 1 26 38 1528
2019 Term 8 19 34 24 13 2 1 39 27 120
2019 Casual 4 15 23 28 20 1 7 54 21 68
2018 Indeterminate (permanent) 11 29 37 17 5 1 1 22 41 1249
2018 Term 10 24 33 23 8 2 0 31 35 58
2018 Casual 23 5 30 32 5 2 2 39 29 38
2018 Student 0 21 28 31 14 0 7 48 22 29
2017 Indeterminate (permanent) 14 28 36 16 6 0 1 22 42 1360
2017 Term 18 23 36 15 5 0 3 20 43 61
2017 Casual 12 26 15 29 15 0 3 46 39 33
2017 Student 3 7 41 15 27 3 3 45 11 37
2014 Indeterminate (permanent) 11 25 41 15 6 0 2 22 36 1316
2014 Term 3 16 52 20 8 0 0 28 19 36
2014 Casual 3 19 25 17 22 0 14 45 26 35
2014 Student 7 21 52 17 3 0 0 21 28 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 14 25 33 18 2 2 54 20 1641
2020 Term 6 15 26 32 18 2 1 51 22 119
2020 Casual 0 10 16 27 39 6 3 71 11 30
2020 Student 0 4 7 30 48 4 7 88 4 27
2019 Indeterminate (permanent) 8 14 29 29 17 2 1 47 22 1523
2019 Term 9 10 20 33 22 4 1 59 20 123
2019 Casual 6 7 13 27 31 12 4 68 16 68
2018 Indeterminate (permanent) 7 17 30 30 13 2 2 44 25 1243
2018 Term 14 15 19 29 15 8 0 48 31 58
2018 Casual 15 13 15 34 15 5 2 54 31 38
2018 Student 0 4 21 29 32 4 11 71 4 28
2017 Indeterminate (permanent) 8 17 28 28 14 2 4 44 26 1353
2017 Term 12 21 19 15 26 1 5 44 35 61
2017 Casual 6 12 6 34 27 6 9 72 21 33
2017 Student 3 6 11 25 50 3 3 79 9 37
2014 Indeterminate (permanent) 6 15 26 32 14 2 3 49 23 1316
2014 Term 3 12 37 14 22 8 6 41 17 36
2014 Casual 5 14 27 11 22 8 12 41 25 35
2014 Student 10 21 21 21 21 3 3 44 33 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 23 30 22 9 1 1 32 38 1646
2020 Term 9 18 30 25 16 1 2 42 27 119
2020 Casual 6 28 20 28 18 0 0 46 34 30
2020 Student 11 15 11 26 30 7 0 60 28 27
2019 Indeterminate (permanent) 16 21 31 20 10 0 1 31 38 1526
2019 Term 9 15 29 30 15 2 2 46 24 124
2019 Casual 7 13 16 28 21 7 7 57 24 68
2018 Indeterminate (permanent) 17 22 31 19 8 1 2 28 40 1245
2018 Term 23 15 23 20 12 6 0 35 41 57
2018 Casual 11 34 26 13 9 2 5 23 49 39
2018 Student 14 11 25 21 25 0 4 48 26 28
2017 Indeterminate (permanent) 17 24 29 19 7 1 2 27 43 1355
2017 Term 17 20 32 18 8 0 5 28 38 61
2017 Casual 21 12 12 22 21 3 9 50 37 33
2017 Student 9 17 39 7 17 11 0 27 29 37
2014 Indeterminate (permanent) 20 24 30 17 7 1 2 24 45 1316
2014 Term 23 30 5 17 17 3 6 37 58 36
2014 Casual 11 23 36 12 9 0 9 23 37 35
2014 Student 24 21 21 14 10 10 0 27 50 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 24 33 20 8 0 1 28 39 1643
2020 Term 2 8 31 34 22 2 1 58 11 118
2020 Casual 6 7 30 38 17 0 3 56 14 30
2020 Student 4 7 30 19 37 0 4 58 12 27
2019 Indeterminate (permanent) 14 23 35 19 8 0 1 27 38 1527
2019 Term 5 8 28 35 23 1 0 59 13 124
2019 Casual 4 3 16 30 37 3 7 74 8 68
2018 Indeterminate (permanent) 14 24 37 18 5 1 1 23 39 1235
2018 Term 11 10 36 22 17 2 2 41 22 57
2018 Casual 2 10 34 31 16 2 5 50 13 39
2018 Student 0 0 22 33 37 0 7 76 0 27
2017 Indeterminate (permanent) 13 24 38 17 6 1 1 24 38 1354
2017 Term 12 19 23 28 14 0 3 44 32 61
2017 Casual 6 12 9 39 27 3 3 71 19 33
2017 Student 3 6 14 35 34 9 0 75 9 37
2014 Indeterminate (permanent) 11 22 40 20 6 1 1 26 33 1310
2014 Term 3 14 28 23 26 0 6 53 18 36
2014 Casual 0 14 16 38 23 0 9 67 15 35
2014 Student 0 10 28 34 21 0 7 59 11 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 22 28 18 10 2 1 29 43 1648
2020 Term 6 16 28 30 16 2 2 47 23 119
2020 Casual 8 9 25 27 24 3 3 55 18 30
2020 Student 4 11 15 37 26 4 4 68 16 27
2019 Indeterminate (permanent) 17 23 27 19 10 1 2 30 41 1524
2019 Term 7 11 17 28 30 3 3 62 20 124
2019 Casual 6 7 13 27 32 6 9 69 15 68
2018 Indeterminate (permanent) 19 28 27 17 6 1 2 24 48 1244
2018 Term 17 9 25 27 17 3 2 46 28 58
2018 Casual 6 24 11 33 16 3 7 54 33 39
2018 Student 10 10 10 34 24 3 7 65 23 29
2017 Indeterminate (permanent) 20 30 27 14 6 1 3 21 51 1358
2017 Term 20 19 23 15 13 2 8 31 43 61
2017 Casual 20 6 12 26 27 3 6 58 29 33
2017 Student 3 6 20 32 30 7 3 68 9 37
2014 Indeterminate (permanent) 15 28 29 16 8 1 3 25 45 1316
2014 Term 11 24 11 17 26 5 5 48 40 36
2014 Casual 3 8 25 31 23 0 9 61 12 35
2014 Student 7 10 21 38 17 0 7 59 19 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 14 27 30 15 2 2 47 24 1642
2020 Term 7 15 19 29 24 5 2 56 24 119
2020 Casual 3 9 17 29 20 18 3 63 16 30
2020 Student 4 19 7 37 30 4 0 69 23 27
2019 Indeterminate (permanent) 13 17 30 23 14 2 2 38 31 1525
2019 Term 13 9 16 24 33 2 3 60 23 123
2019 Casual 7 10 10 19 31 12 11 64 23 68
2018 Indeterminate (permanent) 13 24 30 21 7 2 2 30 38 1236
2018 Term 16 17 19 18 21 7 2 43 36 58
2018 Casual 13 18 14 22 13 10 10 44 39 39
2018 Student 3 14 24 24 21 7 7 52 20 29
2017 Indeterminate (permanent) 12 20 32 20 10 2 3 32 34 1354
2017 Term 15 21 23 22 10 5 5 35 40 61
2017 Casual 12 11 17 18 15 15 12 44 32 33
2017 Student 0 11 30 10 40 9 0 55 12 37
2014 Indeterminate (permanent) 8 16 31 27 12 2 4 41 26 1316
2014 Term 17 11 16 20 16 8 11 45 35 36
2014 Casual 5 8 36 12 15 11 12 35 18 35
2014 Student 11 11 7 36 21 7 7 67 25 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 34 22 10 2 1 33 31 1642
2020 Term 11 17 24 26 16 3 2 44 30 119
2020 Casual 0 13 35 27 22 4 0 50 13 30
2020 Student 4 15 11 26 33 7 4 67 21 27
2019 Indeterminate (permanent) 14 21 35 18 10 1 1 29 35 1524
2019 Term 14 16 26 24 17 2 1 42 31 124
2019 Casual 7 13 21 21 29 2 7 54 23 67
2018 Indeterminate (permanent) 13 26 34 17 6 2 1 24 40 1243
2018 Term 23 12 35 17 8 6 0 26 37 57
2018 Casual 7 29 17 13 21 10 2 40 41 38
2018 Student 11 25 25 18 14 4 4 35 38 28
2017 Indeterminate (permanent) 15 22 34 17 7 2 2 26 38 1357
2017 Term 15 19 32 20 7 0 6 29 37 61
2017 Casual 12 6 26 14 31 0 12 50 20 33
2017 Student 12 11 33 13 23 9 0 39 25 37
2014 Indeterminate (permanent) 15 21 36 17 6 1 3 24 38 1318
2014 Term 14 32 21 17 14 3 0 32 47 36
2014 Casual 8 17 27 12 18 5 12 36 31 35
2014 Student 10 17 38 14 17 0 3 32 29 29

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 16 39 27 11 0 0 38 23 1652
2020 Term 3 10 30 26 30 1 1 57 13 119
2020 Casual 0 3 33 41 20 3 0 62 3 30
2020 Student 7 15 19 33 26 0 0 59 22 27
2019 Indeterminate (permanent) 15 29 32 15 8 0 0 23 44 1526
2019 Term 8 20 44 14 13 0 0 27 28 124
2019 Casual 4 19 29 21 21 3 3 44 25 68

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 40 18 12 5 4 0 64 18 1643
2020 Term 32 38 19 9 2 2 0 71 10 118
2020 Casual 35 40 13 6 0 6 0 80 7 30
2020 Student 48 41 7 4 0 0 0 89 4 27
2019 Indeterminate (permanent) 19 37 20 15 4 4 0 58 20 1520
2019 Term 26 38 13 10 3 9 1 71 14 125
2019 Casual 34 32 12 8 3 9 3 75 12 67

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 25 8 7 4 1 0 81 11 1645
2020 Term 59 23 7 9 3 0 0 82 11 119
2020 Casual 64 27 7 3 0 0 0 90 3 30
2020 Student 63 30 4 4 0 0 0 93 4 27
2019 Indeterminate (permanent) 53 28 7 7 4 1 0 82 11 1526
2019 Term 57 30 4 4 4 1 0 88 8 124
2019 Casual 62 24 7 4 1 1 0 87 6 68
2018 Indeterminate (permanent) 47 29 8 9 6 1 0 77 15 1249
2018 Term 49 25 5 17 3 0 0 74 20 58
2018 Casual 48 23 0 19 7 0 3 73 27 39
2018 Student 40 47 3 3 7 0 0 87 10 30
2017 Indeterminate (permanent) 46 28 9 10 6 1 0 75 17 1364
2017 Term 47 26 9 6 11 0 0 73 18 61
2017 Casual 49 42 9 0 0 0 0 91 0 33
2017 Student 77 14 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 47 27 9 8 7 1 0 75 16 1319
2014 Term 73 16 6 6 0 0 0 88 6 36
2014 Casual 48 22 20 6 0 6 0 73 6 35
2014 Student 59 21 10 10 0 0 0 79 10 29

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 26 4 4 2 0 0 90 6 1635
2020 Term 74 17 4 5 0 0 0 91 5 118
2020 Casual 71 22 7 0 0 0 0 93 0 29
2020 Student 74 26 0 0 0 0 0 100 0 27
2019 Indeterminate (permanent) 59 28 5 6 2 0 0 87 8 1529
2019 Term 64 25 4 6 2 0 0 89 7 124
2019 Casual 75 16 6 0 1 1 0 93 1 68
2018 Indeterminate (permanent) 52 34 6 5 3 0 0 86 8 1248
2018 Term 60 24 7 7 2 0 0 85 9 58
2018 Casual 53 36 6 3 3 0 0 88 6 39
2018 Student 70 23 7 0 0 0 0 93 0 30
2017 Indeterminate (permanent) 50 35 6 7 2 0 0 85 9 1364
2017 Term 56 31 8 0 5 0 0 87 5 60
2017 Casual 70 27 0 3 0 0 0 97 3 33
2017 Student 74 23 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 49 36 6 6 3 0 0 85 9 1318
2014 Term 73 17 6 3 0 0 0 90 3 36
2014 Casual 58 28 6 8 0 0 0 86 8 35
2014 Student 66 34 0 0 0 0 0 100 0 29

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 30 8 3 2 0 0 86 5 1642
2020 Term 63 26 7 2 1 1 0 89 3 119
2020 Casual 55 39 7 0 0 0 0 93 0 30
2020 Student 63 30 4 4 0 0 0 93 4 27
2019 Indeterminate (permanent) 53 34 7 4 1 0 0 88 6 1526
2019 Term 53 33 6 4 3 1 0 87 7 122
2019 Casual 56 25 10 4 1 3 0 83 6 68
2018 Indeterminate (permanent) 47 37 9 4 2 1 0 85 7 1248
2018 Term 43 36 11 7 0 2 2 82 7 58
2018 Casual 55 34 3 5 3 0 0 89 8 39
2018 Student 55 31 7 0 0 7 0 93 0 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 9 7 3 2 0 81 10 1650
2020 Term 56 25 10 6 3 1 0 82 8 118
2020 Casual 45 41 14 0 0 0 0 86 0 30
2020 Student 63 37 0 0 0 0 0 100 0 27
2019 Indeterminate (permanent) 42 37 11 6 3 2 0 80 9 1517
2019 Term 54 23 10 8 2 2 0 79 11 125
2019 Casual 49 34 10 1 3 3 0 85 4 68
2018 Indeterminate (permanent) 46 36 9 4 3 1 0 84 7 1242
2018 Term 58 27 9 2 2 2 0 88 3 57
2018 Casual 63 21 8 0 4 3 0 87 4 38
2018 Student 59 28 3 7 3 0 0 86 10 29
2017 Indeterminate (permanent) 40 40 11 5 2 2 0 82 7 1367
2017 Term 49 30 11 6 3 0 0 79 10 61
2017 Casual 60 37 3 0 0 0 0 97 0 32
2017 Student 70 21 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 44 36 10 5 2 3 0 82 8 1319
2014 Term 58 31 9 0 0 0 3 91 0 36
2014 Casual 53 33 0 0 3 8 3 97 3 35
2014 Student 48 38 7 3 0 3 0 89 4 29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 12 5 2 4 0 79 7 1647
2020 Term 55 29 10 3 1 2 1 86 4 119
2020 Casual 44 39 14 0 4 0 0 83 4 30
2020 Student 56 33 7 0 0 4 0 92 0 27
2019 Indeterminate (permanent) 48 32 11 3 2 3 0 83 5 1524
2019 Term 54 22 11 4 3 6 0 81 8 125
2019 Casual 55 25 6 3 1 9 1 89 5 68
2018 Indeterminate (permanent) 49 32 11 3 1 2 0 84 4 1243
2018 Term 51 30 8 4 2 6 0 86 5 57
2018 Casual 50 22 12 0 4 9 3 82 5 37
2018 Student 50 23 10 7 7 3 0 76 14 30
2017 Indeterminate (permanent) 44 33 12 4 2 4 0 81 6 1366
2017 Term 44 31 13 3 2 6 0 80 5 61
2017 Casual 60 19 6 3 0 12 0 89 3 32
2017 Student 61 24 3 3 3 6 0 91 6 37
2014 Indeterminate (permanent) 48 34 11 2 2 4 1 85 4 1317
2014 Term 58 26 11 0 0 6 0 88 0 36
2014 Casual 55 28 0 3 0 11 3 97 3 35
2014 Student 48 31 10 7 0 3 0 82 7 29

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 30 7 3 2 0 0 88 5 1649
2020 Term 70 21 4 3 1 0 0 92 4 119
2020 Casual 74 16 3 3 0 4 0 93 3 30
2020 Student 81 15 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 55 31 7 4 2 1 0 87 6 1526
2019 Term 67 23 4 3 2 1 0 91 5 125
2019 Casual 71 23 3 1 1 0 0 94 3 68
2018 Indeterminate (permanent) 54 32 7 4 3 0 0 87 6 1244
2018 Term 60 35 3 2 0 0 0 95 2 57
2018 Casual 74 21 0 2 3 0 0 95 5 38
2018 Student 70 20 7 3 0 0 0 90 3 30
2017 Indeterminate (permanent) 47 38 8 4 3 0 0 85 7 1365
2017 Term 59 23 10 3 2 3 0 85 5 61
2017 Casual 72 25 3 0 0 0 0 97 0 32
2017 Student 88 12 0 0 0 0 0 100 0 36
2014 Indeterminate (permanent) 51 35 8 4 2 0 0 86 6 1317
2014 Term 71 23 6 0 0 0 0 94 0 36
2014 Casual 64 30 3 0 0 0 3 97 0 35
2014 Student 66 28 7 0 0 0 0 93 0 29

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 19 8 4 4 5 3 83 9 1653
2020 Term 65 18 6 3 5 3 0 86 9 119
2020 Casual 46 37 10 3 0 0 4 86 3 30
2020 Student 63 22 4 4 0 7 0 92 4 27

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 32 14 4 2 5 0 78 7 1656
2020 Term 49 24 15 4 4 4 0 76 9 119
2020 Casual 31 40 11 10 0 4 3 77 11 30
2020 Student 52 30 7 7 0 4 0 85 8 27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 27 9 5 4 4 2 82 9 1650
2020 Term 59 26 4 6 1 2 2 89 7 117
2020 Casual 63 24 10 0 0 0 4 90 0 30
2020 Student 52 11 15 15 0 7 0 68 16 27

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 9 17 18 36 19 0 12 67 40

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 29 15 7 5 7 6 69 14 1648
2020 Term 34 31 19 4 4 5 3 71 9 119
2020 Casual 36 33 8 3 0 13 7 86 4 29
2020 Student 33 44 0 0 0 11 11 100 0 27
2019 Indeterminate (permanent) 36 28 12 8 5 6 4 72 15 1526
2019 Term 43 30 9 5 6 2 5 79 11 123
2019 Casual 44 16 13 3 1 12 10 78 6 68
2018 Indeterminate (permanent) 29 31 14 9 7 6 4 66 18 1252
2018 Term 28 21 17 11 2 19 1 62 17 58
2018 Casual 41 25 8 11 6 3 6 72 19 39
2018 Student 43 27 7 0 3 7 13 88 4 30
2017 Indeterminate (permanent) 30 29 14 10 7 5 5 66 19 1364
2017 Term 37 20 19 5 8 6 5 64 15 61
2017 Casual 40 21 12 3 0 15 9 80 4 33
2017 Student 56 13 6 3 3 14 6 86 7 37
2014 Indeterminate (permanent) 33 30 14 8 8 4 3 68 18 1319
2014 Term 50 16 9 8 0 5 11 79 10 36
2014 Casual 40 15 17 8 0 11 9 68 10 34
2014 Student 45 17 17 7 7 0 7 67 15 29

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 35 10 6 3 2 2 80 9 1654
2020 Term 45 32 8 7 3 1 4 81 11 119
2020 Casual 26 32 23 3 0 6 10 69 4 30
2020 Student 37 19 15 19 7 4 0 58 27 27
2019 Indeterminate (permanent) 43 34 10 7 3 2 1 80 10 1525
2019 Term 42 35 12 6 4 2 0 78 10 125
2019 Casual 47 28 7 7 1 7 2 82 10 68
2018 Indeterminate (permanent) 44 36 9 6 3 2 1 81 9 1243
2018 Term 32 30 7 13 13 4 2 65 27 58
2018 Casual 45 23 6 9 7 6 5 76 18 39
2018 Student 37 23 10 17 10 3 0 62 28 30
2017 Indeterminate (permanent) 44 33 10 7 3 2 1 80 10 1361
2017 Term 40 25 16 10 5 3 2 68 15 61
2017 Casual 32 21 18 12 3 12 3 62 17 33
2017 Student 54 19 10 3 6 9 0 80 9 37
2014 Indeterminate (permanent) 45 35 9 5 4 2 1 82 9 1319
2014 Term 36 37 19 0 5 3 0 75 6 36
2014 Casual 44 19 14 8 0 5 9 74 10 35
2014 Student 24 28 14 7 10 7 10 63 21 29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 36 15 5 2 2 0 77 7 1647
2020 Term 54 29 10 4 1 2 0 85 5 118
2020 Casual 39 48 10 3 0 0 0 87 3 30
2020 Student 58 38 4 0 0 0 0 96 0 26
2019 Indeterminate (permanent) 38 37 14 6 3 2 0 77 8 1523
2019 Term 49 25 17 5 2 2 0 76 7 124
2019 Casual 46 37 9 0 3 6 0 87 3 68
2018 Indeterminate (permanent) 38 39 15 5 2 1 0 78 7 1241
2018 Term 41 33 12 10 1 2 0 76 12 58
2018 Casual 47 37 6 0 7 3 0 87 8 39
2018 Student 40 33 17 3 3 3 0 76 7 30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 22 17 12 9 13 4 55 25 1650
2020 Term 39 21 17 6 3 12 2 70 11 119
2020 Casual 26 36 13 3 0 16 6 79 4 30
2020 Student 38 31 12 0 0 19 0 86 0 26
2019 Indeterminate (permanent) 21 21 19 12 12 11 4 49 29 1529
2019 Term 31 23 18 8 6 12 2 63 16 125
2019 Casual 29 16 22 3 3 16 10 62 8 68
2018 Indeterminate (permanent) 19 21 19 12 13 13 3 48 30 1247
2018 Term 27 16 15 16 9 12 5 52 30 58
2018 Casual 38 15 10 3 12 13 8 68 20 39
2018 Student 30 33 3 10 0 10 13 83 13 30
2017 Indeterminate (permanent) 16 21 17 15 15 11 4 44 36 1364
2017 Term 26 15 24 8 11 11 5 48 23 61
2017 Casual 24 18 15 14 3 21 5 56 23 33
2017 Student 33 17 7 3 6 29 6 76 13 37
2014 Indeterminate (permanent) 15 20 18 14 16 13 5 42 36 1316
2014 Term 25 16 14 8 6 22 9 60 20 36
2014 Casual 18 12 11 5 6 19 29 58 21 35
2014 Student 14 28 17 0 7 24 10 63 11 29

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 46 5 12 3 0 0 80 14 1657
2020 Term 52 38 2 7 1 0 0 90 8 119
2020 Casual 48 44 8 0 0 0 0 92 0 30
2020 Student 48 26 7 15 4 0 0 74 19 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 37 12 14 4 0 1 69 19 1651
2020 Term 46 38 6 8 1 1 1 85 9 119
2020 Casual 20 54 16 7 0 0 3 76 7 30
2020 Student 15 41 15 26 4 0 0 56 30 27
2019 Indeterminate (permanent) 43 32 6 12 8 0 0 75 20 1525
2019 Term 55 31 4 6 3 0 0 86 10 125
2019 Casual 57 31 4 6 1 0 0 88 7 68
2017 Indeterminate (permanent) 42 33 6 12 7 0 0 75 19 1363
2017 Term 47 35 7 8 3 0 0 82 12 61
2017 Casual 59 30 0 6 3 3 0 91 9 33
2017 Student 73 19 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 42 36 7 11 4 0 0 78 15 1318
2014 Term 42 29 14 15 0 0 0 71 15 35
2014 Casual 55 30 9 5 0 0 0 85 5 35
2014 Student 59 31 10 0 0 0 0 90 0 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 10 9 4 0 1 77 13 1643
2020 Term 57 28 9 6 1 0 0 84 7 118
2020 Casual 34 36 21 6 0 0 3 72 7 30
2020 Student 52 33 4 7 4 0 0 85 11 27
2019 Indeterminate (permanent) 54 32 7 5 2 1 0 87 6 1514
2019 Term 54 34 5 5 2 0 0 88 7 125
2019 Casual 60 26 3 6 4 0 0 87 10 68
2017 Indeterminate (permanent) 51 34 8 5 1 0 0 86 6 1359
2017 Term 47 34 8 4 3 2 2 84 7 61
2017 Casual 50 38 9 0 0 0 3 91 0 33
2017 Student 74 17 3 3 3 0 0 91 6 37
2014 Indeterminate (permanent) 48 36 8 6 2 0 0 84 8 1319
2014 Term 48 41 8 3 0 0 0 89 3 36
2014 Casual 53 28 14 3 3 0 0 81 6 35
2014 Student 48 41 10 0 0 0 0 90 0 29

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 15 3 2 1 1 0 94 3 1651
2020 Term 86 9 3 2 0 1 0 95 2 119
2020 Casual 83 10 3 3 0 0 0 93 3 30
2020 Student 78 15 0 0 7 0 0 93 7 27
2017 Indeterminate (permanent) 70 21 3 3 1 1 0 93 4 1364
2017 Term 74 10 10 3 0 2 2 86 3 61
2017 Casual 70 24 3 0 0 3 0 97 0 33
2017 Student 87 7 3 0 0 3 0 97 0 37
2014 Indeterminate (permanent) 70 21 4 3 1 1 0 92 4 1318
2014 Term 76 19 5 0 0 0 0 95 0 36
2014 Casual 87 13 0 0 0 0 0 100 0 35
2014 Student 83 10 0 3 0 0 3 96 4 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 16 6 2 2 0 76 8 1655
2020 Term 40 24 23 8 1 3 1 67 9 119
2020 Casual 53 26 14 4 0 4 0 82 4 30
2020 Student 59 19 19 0 0 4 0 81 0 27
2019 Indeterminate (permanent) 47 27 17 5 2 3 0 76 7 1529
2019 Term 47 25 15 6 1 7 0 77 7 125
2019 Casual 58 26 6 3 0 7 0 91 3 68

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1659
2020 Term 9 91 119
2019 Indeterminate (permanent) 14 86 1528
2019 Term 12 88 125
2018 Indeterminate (permanent) 14 86 1251
2018 Term 15 85 58

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 174
2019 Indeterminate (permanent) 42 58 216
2019 Term 67 33 15
2018 Indeterminate (permanent) 38 62 176

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 72 28 174
2019 Indeterminate (permanent) 67 33 216
2019 Term 60 40 15
2018 Indeterminate (permanent) 70 30 176

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 216
2019 Term 0 100 15
2018 Indeterminate (permanent) 6 94 176

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 174
2019 Indeterminate (permanent) 0 100 216
2019 Term 0 100 15
2018 Indeterminate (permanent) 0 100 176

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 174
2019 Indeterminate (permanent) 9 91 216
2018 Indeterminate (permanent) 6 94 176

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 174
2019 Term 0 100 15

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 174
2019 Indeterminate (permanent) 4 96 216
2018 Indeterminate (permanent) 3 97 176

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 174
2019 Indeterminate (permanent) 38 62 214
2019 Term 42 58 14
2018 Indeterminate (permanent) 38 62 177

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 174
2019 Indeterminate (permanent) 45 55 214
2019 Term 57 43 14
2018 Indeterminate (permanent) 41 59 177

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 174
2019 Indeterminate (permanent) 56 44 214
2019 Term 50 50 14
2018 Indeterminate (permanent) 42 58 177

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 174
2019 Indeterminate (permanent) 46 54 214
2019 Term 44 56 14
2018 Indeterminate (permanent) 38 62 177

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 174
2019 Indeterminate (permanent) 40 60 214
2018 Indeterminate (permanent) 33 67 177

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 58 42 174
2019 Indeterminate (permanent) 54 46 214
2019 Term 64 36 14
2018 Indeterminate (permanent) 47 53 177

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 174
2019 Indeterminate (permanent) 31 69 214
2019 Term 43 57 14
2018 Indeterminate (permanent) 28 72 177

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2019 Term 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 174
2019 Indeterminate (permanent) 3 97 214
2018 Indeterminate (permanent) 3 97 177

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 174
2019 Indeterminate (permanent) 7 93 214
2018 Indeterminate (permanent) 12 88 177

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 174
2019 Indeterminate (permanent) 53 47 214
2019 Term 57 43 14
2018 Indeterminate (permanent) 47 53 177

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 20 80 174
2019 Indeterminate (permanent) 20 80 214
2018 Indeterminate (permanent) 22 78 177

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 174
2019 Indeterminate (permanent) 16 84 214
2018 Indeterminate (permanent) 9 91 177

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 58 42 174
2019 Indeterminate (permanent) 55 45 214
2019 Term 61 39 13
2018 Indeterminate (permanent) 57 43 177

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 174
2019 Indeterminate (permanent) 27 73 214
2018 Indeterminate (permanent) 26 74 177

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 174
2019 Indeterminate (permanent) 10 90 214
2018 Indeterminate (permanent) 11 89 177

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 174
2019 Indeterminate (permanent) 9 91 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 6 94 177

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 174
2019 Indeterminate (permanent) 15 85 214
2018 Indeterminate (permanent) 9 91 177

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 174
2019 Indeterminate (permanent) 3 97 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 3 97 177

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 174
2019 Indeterminate (permanent) 8 92 214
2018 Indeterminate (permanent) 11 89 177

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 174
2019 Indeterminate (permanent) 14 86 214
2019 Term 0 100 13
2018 Indeterminate (permanent) 10 90 177

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 174
2019 Indeterminate (permanent) 26 74 214
2018 Indeterminate (permanent) 27 73 177

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 169
2019 Indeterminate (permanent) 8 92 207
2018 Indeterminate (permanent) 9 91 172

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 169
2019 Indeterminate (permanent) 16 84 207
2019 Term 0 100 13
2018 Indeterminate (permanent) 21 79 172

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 169
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 10 90 172

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 169
2019 Indeterminate (permanent) 5 95 207
2018 Indeterminate (permanent) 7 93 172

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 169
2019 Indeterminate (permanent) 11 89 207
2018 Indeterminate (permanent) 13 87 172

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 169
2019 Indeterminate (permanent) 8 92 207
2018 Indeterminate (permanent) 9 91 172

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 169
2019 Indeterminate (permanent) 29 71 207
2018 Indeterminate (permanent) 23 77 172

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 169
2019 Indeterminate (permanent) 11 89 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 9 91 172

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 169
2019 Indeterminate (permanent) 13 87 207
2018 Indeterminate (permanent) 10 90 172

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 169
2019 Indeterminate (permanent) 30 70 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 23 77 172

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 169
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 7 93 172

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 169
2019 Indeterminate (permanent) 52 48 207
2019 Term 54 46 13
2018 Indeterminate (permanent) 42 58 172

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 169
2019 Indeterminate (permanent) 57 43 207
2019 Term 38 62 13
2018 Indeterminate (permanent) 57 43 172

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 169
2019 Indeterminate (permanent) 3 97 207
2019 Term 0 100 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 169
2019 Indeterminate (permanent) 7 93 207
2018 Indeterminate (permanent) 10 90 172

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 14 15 4 4 37 7 59 14 1653
2020 Term 24 14 12 8 3 33 7 62 18 119
2020 Casual 17 12 13 3 0 36 18 64 7 30
2020 Student 22 11 7 0 0 48 11 82 0 27
2019 Indeterminate (permanent) 19 14 18 6 5 30 9 53 18 1531
2019 Term 23 10 17 6 6 26 11 53 21 125
2019 Casual 23 9 15 2 3 36 14 62 9 67
2018 Indeterminate (permanent) 17 15 18 6 4 34 6 54 16 1248
2018 Term 18 14 21 8 2 28 9 51 16 58
2018 Casual 27 17 7 2 3 31 13 78 8 39
2018 Student 17 24 7 3 3 31 14 75 13 29
2017 Indeterminate (permanent) 16 14 18 6 5 30 11 51 19 1364
2017 Term 21 13 10 3 8 28 16 62 20 61
2017 Casual 20 15 12 0 3 33 17 70 6 33
2017 Student 20 11 0 0 6 41 21 85 15 37
2014 Indeterminate (permanent) 17 16 17 6 4 33 8 55 17 1319
2014 Term 31 9 8 3 3 39 8 74 11 36
2014 Casual 21 13 12 0 3 28 23 69 6 35
2014 Student 14 14 17 3 0 31 21 57 7 29

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 28 16 5 3 11 1 73 9 1652
2020 Term 48 17 14 5 2 12 2 75 8 119
2020 Casual 38 37 13 0 0 6 6 85 0 30
2020 Student 56 19 7 4 0 15 0 87 4 27
2019 Indeterminate (permanent) 38 29 16 5 3 9 1 74 9 1528
2019 Term 42 23 12 5 3 12 2 76 10 124
2019 Casual 45 25 13 0 3 13 1 81 3 68
2018 Indeterminate (permanent) 33 32 15 6 3 12 1 74 10 1250
2018 Term 46 23 15 6 0 9 0 76 7 58
2018 Casual 50 28 7 2 3 4 6 87 5 39
2018 Student 45 21 7 7 3 17 0 79 13 29
2017 Indeterminate (permanent) 32 30 16 7 3 10 1 70 11 1363
2017 Term 43 22 7 3 5 18 3 81 10 61
2017 Casual 43 27 3 0 3 21 3 92 4 33
2017 Student 37 30 6 6 0 14 7 86 7 37
2014 Indeterminate (permanent) 30 29 18 6 3 13 1 69 10 1317
2014 Term 45 19 20 0 3 14 0 73 3 36
2014 Casual 35 23 8 3 0 25 6 84 4 35
2014 Student 10 28 21 7 0 24 10 58 11 29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1657
2020 Term 10 90 119
2019 Indeterminate (permanent) 8 92 1523
2019 Term 6 94 125
2019 Casual 7 93 68
2018 Indeterminate (permanent) 8 92 1247
2018 Term 9 91 57

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 117
2019 Indeterminate (permanent) 38 62 128
2018 Indeterminate (permanent) 30 70 96

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 82 18 117
2020 Term 54 46 11
2019 Indeterminate (permanent) 81 19 128
2018 Indeterminate (permanent) 82 18 96

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 117
2019 Indeterminate (permanent) 4 96 128
2018 Indeterminate (permanent) 0 100 96

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 0 100 128

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 117
2019 Indeterminate (permanent) 7 93 128
2018 Indeterminate (permanent) 6 94 96

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 117
2020 Term 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 4 96 128
2018 Indeterminate (permanent) 10 90 96

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 117
2019 Indeterminate (permanent) 27 73 128
2018 Indeterminate (permanent) 22 78 96

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 117
2019 Indeterminate (permanent) 16 84 128
2018 Indeterminate (permanent) 18 82 96

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 117
2019 Indeterminate (permanent) 21 79 128
2018 Indeterminate (permanent) 13 87 96

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 6 94 128

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 117
2019 Indeterminate (permanent) 38 62 128
2018 Indeterminate (permanent) 35 65 96

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 117
2019 Indeterminate (permanent) 33 67 128
2018 Indeterminate (permanent) 26 74 96

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 117
2019 Indeterminate (permanent) 4 96 128

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 10 90 128
2018 Indeterminate (permanent) 5 95 96

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 21 79 128
2018 Indeterminate (permanent) 17 83 96

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2019 Indeterminate (permanent) 0 100 128
2018 Indeterminate (permanent) 0 100 96

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 117
2019 Indeterminate (permanent) 19 81 128
2018 Indeterminate (permanent) 18 82 96

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2018 Indeterminate (permanent) 0 100 96

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 117
2020 Term 0 100 11
2019 Indeterminate (permanent) 9 91 128
2018 Indeterminate (permanent) 14 86 96

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 117
2019 Indeterminate (permanent) 31 69 127
2018 Indeterminate (permanent) 34 66 96

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 117
2020 Term 46 54 11
2019 Indeterminate (permanent) 14 86 127
2018 Indeterminate (permanent) 14 86 96

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 117
2019 Indeterminate (permanent) 5 95 127

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2019 Indeterminate (permanent) 5 95 127
2018 Indeterminate (permanent) 6 94 96

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 117
2019 Indeterminate (permanent) 9 91 127
2018 Indeterminate (permanent) 6 94 96

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 117
2019 Indeterminate (permanent) 6 94 127
2018 Indeterminate (permanent) 8 92 96

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 117
2019 Indeterminate (permanent) 8 92 127
2018 Indeterminate (permanent) 6 94 96

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 117
2019 Indeterminate (permanent) 56 44 127
2018 Indeterminate (permanent) 51 49 96

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 93

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 93

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 93

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 93

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 26 74 93

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2018 Indeterminate (permanent) 8 92 93

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 46 54 93

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2018 Indeterminate (permanent) 0 100 93

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 42 58 11
2018 Indeterminate (permanent) 63 37 93

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 11
2018 Indeterminate (permanent) 6 94 93

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 93

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 14 15 4 2 41 6 61 11 1654
2020 Term 29 13 15 4 3 32 5 67 10 119
2020 Casual 23 16 7 6 0 40 8 75 12 30
2020 Student 33 11 7 0 0 41 7 86 0 27
2019 Indeterminate (permanent) 20 12 19 4 3 34 9 56 11 1531
2019 Term 27 11 11 5 3 28 15 66 14 124
2019 Casual 25 7 13 1 3 43 7 65 9 68
2018 Indeterminate (permanent) 17 14 20 3 2 38 6 56 9 1244
2018 Term 22 11 22 5 0 30 9 55 8 57
2018 Casual 35 7 10 0 0 31 16 80 0 39
2018 Student 17 17 10 0 3 33 20 71 7 30
2017 Indeterminate (permanent) 16 14 18 2 2 39 9 57 9 1366
2017 Term 16 20 12 2 3 34 13 68 9 61
2017 Casual 18 9 19 0 0 43 11 59 0 32
2017 Student 23 9 0 0 6 44 18 85 15 37
2014 Indeterminate (permanent) 16 12 17 3 2 41 8 56 10 1317
2014 Term 19 18 12 0 3 38 11 72 5 36
2014 Casual 15 5 6 3 0 59 12 71 10 35
2014 Student 10 21 14 3 0 38 14 64 7 29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 29 15 4 2 13 1 76 7 1655
2020 Term 48 21 11 4 2 13 2 81 6 119
2020 Casual 46 34 3 6 0 10 0 89 7 30
2020 Student 52 19 15 0 0 15 0 83 0 27
2019 Indeterminate (permanent) 39 29 15 3 3 11 1 77 6 1528
2019 Term 39 31 10 3 3 11 4 81 8 125
2019 Casual 50 23 10 0 3 12 1 85 3 68
2018 Indeterminate (permanent) 33 31 16 3 2 14 1 75 6 1246
2018 Term 42 24 15 5 0 12 2 77 6 58
2018 Casual 52 19 10 0 0 13 6 88 0 39
2018 Student 40 23 7 3 3 17 7 83 9 30
2017 Indeterminate (permanent) 34 31 15 3 2 13 1 76 6 1362
2017 Term 44 21 10 0 3 18 3 83 4 61
2017 Casual 36 22 6 0 0 30 6 90 0 32
2017 Student 46 17 4 6 0 17 10 86 8 37
2014 Indeterminate (permanent) 31 29 16 2 2 17 2 74 6 1317
2014 Term 41 22 20 0 3 14 0 74 3 36
2014 Casual 29 18 3 3 0 36 12 89 5 35
2014 Student 17 28 24 3 0 24 3 62 5 29

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 1656
2020 Term 7 93 119
2020 Casual 6 94 30
2020 Student 4 96 27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 1659
2020 Term 8 92 118
2020 Casual 10 90 30
2020 Student 19 81 27
2019 Indeterminate (permanent) 12 88 1530
2019 Term 12 88 125
2019 Casual 12 88 68
2017 Indeterminate (permanent) 14 86 1365
2017 Term 12 88 60
2014 Indeterminate (permanent) 14 86 1319

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 188
2020 Term 42 58 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 75 25 188
2020 Term 51 49 10
2019 Indeterminate (permanent) 81 19 184
2019 Term 86 14 15
2017 Indeterminate (permanent) 77 23 196
2014 Indeterminate (permanent) 81 19 186

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 31 5 12 3 0 0 80 15 140
2019 Indeterminate (permanent) 51 29 7 9 3 0 1 80 13 146
2019 Term 60 24 8 8 0 0 0 84 8 13
2017 Indeterminate (permanent) 51 29 8 7 3 0 2 82 10 152
2014 Indeterminate (permanent) 54 30 6 6 4 0 1 84 9 150

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 27 6 4 3 2 3 87 7 1658
2020 Term 56 30 3 5 3 0 2 89 8 119
2020 Casual 72 20 8 0 0 0 0 92 0 30
2020 Student 59 15 11 4 0 0 11 83 4 27
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 34 13 11 5 3 0 70 16 1653
2020 Term 48 23 13 9 3 3 0 74 13 118
2020 Casual 44 27 20 6 0 3 0 73 7 30
2020 Student 56 22 11 7 0 4 0 81 8 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 10 8 3 1 0 78 12 1658
2020 Term 47 36 6 8 1 2 1 85 9 119
2020 Casual 45 39 9 3 0 3 0 87 3 30
2020 Student 48 37 4 7 4 0 0 85 11 27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 12 11 4 1 0 72 16 1653
2020 Term 44 32 14 6 1 2 1 78 7 117
2020 Casual 45 39 12 3 0 0 0 84 3 30
2020 Student 37 37 11 11 4 0 0 74 15 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 37 18 5 2 2 2 74 7 1643
2020 Term 39 31 21 4 0 3 2 73 4 117
2020 Casual 39 41 17 3 0 0 0 80 3 30
2020 Student 44 15 19 11 4 0 7 64 16 27

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 34 11 3 1 2 1 85 4 1655
2020 Term 57 22 12 4 1 2 2 82 5 117
2020 Casual 53 32 12 3 0 0 0 84 3 30
2020 Student 48 37 7 4 0 0 4 88 4 27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 18 4 1 1 4 0 95 1 1655
2020 Term 69 14 6 2 0 9 0 91 3 118
2020 Casual 68 15 7 0 0 10 0 93 0 30
2020 Student 74 15 4 0 0 7 0 96 0 27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 9 5 1 3 0 84 7 1648
2020 Term 53 28 8 5 2 4 0 85 7 118
2020 Casual 22 49 19 11 0 0 0 70 11 30
2020 Student 33 41 11 4 4 4 4 80 8 27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 7 5 4 1 0 84 9 1649
2020 Term 62 25 6 5 2 0 0 87 7 115
2020 Casual 70 16 10 3 0 0 0 86 3 30
2020 Student 59 22 11 4 4 0 0 81 7 27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 27 7 3 2 1 0 88 5 1650
2020 Term 74 17 6 2 1 1 0 92 2 118
2020 Casual 53 40 7 0 0 0 0 93 0 30
2020 Student 67 15 7 7 0 4 0 85 8 27

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 99 1 558
2020 Term 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 33 19 22 7 0 1 52 29 551
2020 Term 44 40 5 5 0 0 5 88 6 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 42 10 5 2 2 0 83 6 1654
2020 Term 52 32 9 3 2 2 0 86 5 118
2020 Casual 43 29 15 10 0 3 0 74 11 30
2020 Student 48 22 22 0 0 7 0 76 0 27
2019 Indeterminate (permanent) 35 41 13 6 2 3 0 78 9 1528
2019 Term 37 24 17 12 2 7 1 66 15 125
2019 Casual 25 34 22 4 4 9 1 66 10 68
2018 Indeterminate (permanent) 34 40 13 7 2 4 0 78 9 1245
2018 Term 33 24 19 13 3 8 0 61 18 58
2018 Casual 22 38 17 10 5 8 0 65 16 38
2018 Student 23 50 17 3 0 7 0 79 4 30
2017 Indeterminate (permanent) 31 43 13 6 4 3 0 77 10 1366
2017 Term 36 45 10 3 3 0 2 82 7 60
2017 Casual 17 40 6 6 3 24 3 79 12 33
2017 Student 25 51 7 14 3 0 0 76 17 37

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 27 10 11 6 1 0 73 17 1652
2020 Term 52 26 7 12 2 0 0 79 14 119
2020 Casual 65 13 10 8 3 0 0 79 11 30
2020 Student 48 33 0 19 0 0 0 81 19 27

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 26 11 4 3 2 0 82 7 1644
2020 Term 64 25 7 4 1 0 0 89 4 119
2020 Casual 65 24 7 0 0 0 3 92 0 30
2020 Student 70 22 4 4 0 0 0 93 4 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 15 9 5 1 0 70 15 1658
2020 Term 43 32 17 7 2 0 0 74 9 119
2020 Casual 50 33 14 4 0 0 0 83 4 30
2020 Student 56 26 7 11 0 0 0 81 11 27
2019 Indeterminate (permanent) 30 37 15 10 7 1 0 67 18 1532
2019 Term 39 35 11 8 4 2 0 76 12 124
2019 Casual 37 31 13 7 3 7 0 74 11 67
2018 Indeterminate (permanent) 28 37 16 11 6 2 0 66 17 1250
2018 Term 27 46 7 10 10 0 0 73 20 58
2018 Casual 31 29 11 27 0 3 0 62 27 38
2018 Student 38 38 3 10 3 7 0 81 15 29
2017 Indeterminate (permanent) 21 39 16 16 7 2 0 61 23 1362
2017 Term 27 33 19 10 10 2 0 60 21 59
2017 Casual 20 56 15 3 3 3 0 79 6 33
2017 Student 36 43 7 9 6 0 0 79 14 37

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 49 11 10 2 1 1 77 12 558
2020 Term 35 45 10 11 0 0 0 80 11 20
2019 Indeterminate (permanent) 27 45 12 10 3 2 1 75 13 499

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 24 15 8 8 0 1 68 16 1648
2020 Term 55 17 13 6 6 0 2 74 13 119
2020 Casual 63 9 17 6 0 0 4 76 7 30
2020 Student 63 19 11 4 0 0 4 85 4 27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 31 16 7 7 0 1 69 14 1637
2020 Term 44 29 21 2 4 0 1 73 6 118
2020 Casual 45 33 13 6 3 0 0 78 10 30
2020 Student 52 22 15 4 7 0 0 74 11 27
2019 Indeterminate (permanent) 26 30 21 10 12 0 1 56 23 1529
2019 Term 30 27 21 14 8 0 1 57 22 125
2019 Casual 34 35 16 10 4 0 0 69 15 68
2018 Indeterminate (permanent) 21 27 23 13 14 0 2 49 28 1243
2018 Term 12 23 25 16 20 3 0 37 37 58
2018 Casual 29 38 14 9 10 0 0 67 20 39
2018 Student 33 30 20 10 7 0 0 63 17 30
2017 Indeterminate (permanent) 23 25 22 12 15 0 2 50 28 1362
2017 Term 24 13 25 15 20 0 4 39 36 61
2017 Casual 27 19 15 26 12 0 0 46 39 32
2017 Student 3 23 25 20 27 0 3 26 48 37

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 22 29 20 15 0 0 36 35 1653
2020 Term 28 33 17 12 9 0 1 61 21 117
2020 Casual 27 42 20 8 3 0 0 69 11 30
2020 Student 30 26 37 7 0 0 0 56 7 27
2019 Indeterminate (permanent) 15 27 29 18 11 0 1 41 29 1528
2019 Term 24 44 22 8 2 0 0 68 10 125
2019 Casual 59 26 9 3 1 0 1 87 4 68
2018 Indeterminate (permanent) 9 23 33 22 13 0 0 32 35 1252
2018 Term 18 26 28 8 17 3 0 45 26 58
2018 Casual 29 25 35 9 0 0 2 55 9 38
2018 Student 43 27 20 3 3 0 3 72 7 30
2017 Indeterminate (permanent) 10 27 30 20 13 0 0 37 33 1361
2017 Term 16 43 24 8 6 0 2 61 15 61
2017 Casual 28 24 25 17 3 0 3 53 21 32
2017 Student 39 50 11 0 0 0 0 89 0 37

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 26 26 17 13 0 1 43 30 1647
2020 Term 39 36 10 9 5 0 1 76 14 119
2020 Casual 41 28 17 8 6 0 0 69 14 30
2020 Student 52 11 30 7 0 0 0 63 7 27
2019 Indeterminate (permanent) 16 31 23 18 12 0 1 47 29 1525
2019 Term 39 34 20 6 1 0 0 74 6 124
2019 Casual 61 22 10 4 1 0 1 84 6 68
2018 Indeterminate (permanent) 11 26 31 19 11 0 1 38 30 1244
2018 Term 27 27 25 7 11 3 0 56 18 58
2018 Casual 31 31 24 9 2 0 2 64 11 38
2018 Student 57 17 20 3 0 0 3 76 3 30
2017 Indeterminate (permanent) 11 30 29 18 12 0 1 41 30 1360
2017 Term 21 38 20 6 12 0 3 61 18 61
2017 Casual 31 30 18 16 0 0 6 65 17 32
2017 Student 60 26 9 0 0 0 6 91 0 37

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 25 24 19 16 0 1 41 35 1645
2020 Term 32 22 19 13 12 0 2 55 26 119
2020 Casual 27 39 14 17 3 0 0 66 20 30
2020 Student 33 33 19 11 4 0 0 67 15 27
2019 Indeterminate (permanent) 18 26 24 17 14 0 1 44 31 1521
2019 Term 29 27 25 12 6 0 0 57 18 124
2019 Casual 56 19 12 6 3 3 1 79 9 68
2018 Indeterminate (permanent) 11 23 28 21 16 1 1 34 38 1246
2018 Term 20 28 18 13 19 1 0 49 32 58
2018 Casual 26 23 20 22 5 3 2 51 28 39
2018 Student 48 21 24 0 7 0 0 69 7 29
2017 Indeterminate (permanent) 12 25 23 21 16 0 2 38 38 1361
2017 Term 20 26 22 13 16 0 3 48 30 61
2017 Casual 25 33 12 21 6 0 3 60 28 32
2017 Student 39 36 14 9 3 0 0 74 11 37

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 24 21 13 11 0 2 54 25 1649
2020 Term 44 25 17 9 4 0 1 70 13 118
2020 Casual 50 27 17 0 3 0 3 79 4 30
2020 Student 59 11 26 4 0 0 0 70 4 27
2019 Indeterminate (permanent) 35 30 17 10 6 0 2 67 16 1518
2019 Term 56 27 10 3 1 1 2 85 4 125
2019 Casual 75 16 1 1 0 0 6 97 1 68
2018 Indeterminate (permanent) 28 30 21 10 7 1 4 60 18 1236
2018 Term 54 22 11 6 5 1 0 77 12 57
2018 Casual 56 21 13 3 2 0 5 82 5 39
2018 Student 54 29 14 4 0 0 0 82 4 28
2017 Indeterminate (permanent) 29 30 17 11 7 1 5 62 20 1357
2017 Term 45 18 14 3 5 0 15 73 10 61
2017 Casual 43 29 6 6 3 3 9 82 10 32
2017 Student 71 14 6 0 0 0 9 94 0 36

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 26 23 15 14 0 0 47 30 1651
2020 Term 32 29 23 7 8 0 1 61 16 119
2020 Casual 44 35 3 14 4 0 0 78 18 29
2020 Student 23 27 27 19 4 0 0 50 23 26
2019 Indeterminate (permanent) 28 30 21 11 10 0 0 58 20 1525
2019 Term 48 33 12 5 2 0 0 81 6 124
2019 Casual 58 21 16 4 1 0 0 78 6 68
2018 Indeterminate (permanent) 22 28 26 14 10 0 0 50 24 1248
2018 Term 39 26 17 5 12 1 0 65 17 58
2018 Casual 32 43 20 3 2 0 0 76 4 39
2018 Student 47 17 23 7 3 0 3 66 10 30
2017 Indeterminate (permanent) 23 29 24 13 10 0 0 53 23 1356
2017 Term 38 30 13 13 5 0 2 68 18 61
2017 Casual 50 23 15 6 3 0 3 75 9 33
2017 Student 54 23 14 9 0 0 0 77 9 37

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 21 18 12 12 0 6 55 26 1650
2020 Term 48 16 14 6 7 0 8 70 15 118
2020 Casual 44 23 3 9 0 0 21 84 12 30
2020 Student 59 19 15 0 7 0 0 78 7 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 33 20 9 3 1 1 68 12 1644
2020 Term 42 30 20 5 3 0 1 72 8 118
2020 Casual 47 33 20 0 0 0 0 80 0 30
2020 Student 59 22 19 0 0 0 0 81 0 27
2019 Indeterminate (permanent) 30 36 19 9 5 0 1 66 14 1526
2019 Term 39 37 12 6 6 0 1 76 12 125
2019 Casual 48 23 19 4 4 2 0 71 9 67
2018 Indeterminate (permanent) 25 37 24 9 4 1 1 63 13 1242
2018 Term 32 25 23 11 7 0 1 58 18 57
2018 Casual 36 31 21 8 2 0 2 68 10 39
2018 Student 40 33 20 3 3 0 0 73 7 30
2017 Indeterminate (permanent) 25 33 23 11 7 0 1 59 18 1355
2017 Term 31 33 15 15 3 2 2 66 19 61
2017 Casual 50 18 21 6 3 3 0 69 9 33
2017 Student 40 40 11 3 3 0 3 82 6 37

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 32 24 13 7 0 1 55 20 1647
2020 Term 35 22 21 15 5 1 1 59 20 118
2020 Casual 37 36 23 4 0 0 0 73 4 30
2020 Student 44 19 30 7 0 0 0 63 7 27
2019 Indeterminate (permanent) 21 34 23 13 7 0 0 56 20 1527
2019 Term 25 41 18 12 4 1 0 66 16 125
2019 Casual 53 20 16 1 6 1 3 76 8 68
2018 Indeterminate (permanent) 17 32 29 15 7 0 1 49 22 1242
2018 Term 30 24 25 10 10 0 1 54 21 57
2018 Casual 25 30 24 11 8 0 2 56 19 39
2018 Student 33 37 23 3 0 0 3 72 3 30
2017 Indeterminate (permanent) 18 30 24 18 9 0 0 49 27 1353
2017 Term 25 20 21 25 8 0 2 45 33 61
2017 Casual 39 17 17 24 3 0 0 56 27 33
2017 Student 47 19 28 3 3 0 0 66 6 37

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 32 20 11 7 0 0 62 18 1652
2020 Term 38 26 16 12 6 1 1 65 18 118
2020 Casual 34 40 16 11 0 0 0 73 11 30
2020 Student 44 30 22 4 0 0 0 74 4 27
2019 Indeterminate (permanent) 28 29 22 12 8 0 0 58 20 1528
2019 Term 34 29 20 9 8 0 0 63 17 125
2019 Casual 37 31 18 3 10 0 1 69 13 68
2018 Indeterminate (permanent) 24 32 24 12 7 0 1 56 20 1241
2018 Term 32 30 16 9 12 0 1 62 21 57
2018 Casual 25 31 14 18 11 0 2 57 29 39
2018 Student 23 27 30 7 10 0 3 52 17 30
2017 Indeterminate (permanent) 24 30 22 13 10 0 1 54 24 1355
2017 Term 21 25 25 15 13 0 2 47 28 61
2017 Casual 36 21 29 15 0 0 0 56 15 33
2017 Student 40 28 14 14 3 0 0 69 17 37

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 26 13 6 5 0 0 76 11 1638
2020 Term 53 20 18 7 2 0 1 73 9 115
2020 Casual 66 19 7 8 0 0 0 85 8 30
2020 Student 70 22 7 0 0 0 0 93 0 27
2019 Indeterminate (permanent) 48 25 14 6 6 0 1 74 12 1527
2019 Term 54 25 14 4 4 0 0 78 8 123
2019 Casual 68 18 1 3 7 1 1 88 10 68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 32 23 13 6 0 0 58 19 1650
2020 Term 32 27 22 13 3 1 1 61 17 118
2020 Casual 24 28 38 4 6 0 0 51 11 30
2020 Student 30 30 30 4 7 0 0 59 11 27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 20 9 5 0 1 66 14 1652
2020 Term 40 28 20 7 4 0 1 69 11 117
2020 Casual 33 30 19 18 0 0 0 63 18 30
2020 Student 37 22 26 15 0 0 0 59 15 27
2019 Indeterminate (permanent) 36 34 19 8 4 0 0 70 11 1527
2019 Term 42 34 19 3 1 0 0 77 4 125
2019 Casual 53 28 10 1 6 0 1 82 7 68
2018 Indeterminate (permanent) 28 31 25 11 5 0 1 59 16 1234
2018 Term 40 25 9 13 12 0 1 67 25 56
2018 Casual 30 36 14 16 3 0 2 67 19 39
2018 Student 37 27 23 10 0 0 3 66 10 30
2017 Indeterminate (permanent) 31 31 20 11 5 0 1 63 17 1351
2017 Term 43 21 21 6 6 0 2 65 13 61
2017 Casual 33 30 35 3 0 0 0 62 3 33
2017 Student 19 58 20 0 0 0 3 80 0 37

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 28 16 7 3 0 1 74 10 1632
2020 Term 59 23 10 3 1 1 2 85 4 117
2020 Casual 64 22 10 0 0 0 3 89 0 30
2020 Student 26 37 30 4 0 0 4 65 4 27
2019 Indeterminate (permanent) 52 21 13 7 6 0 1 75 12 1525
2019 Term 70 18 7 3 2 0 0 88 5 124
2019 Casual 76 16 3 0 1 0 3 95 2 68
2018 Indeterminate (permanent) 50 22 14 8 5 0 2 73 13 1233
2018 Term 61 13 12 8 2 0 3 77 11 57
2018 Casual 60 22 11 2 3 0 2 84 5 38
2018 Student 67 20 7 0 0 0 7 93 0 30
2017 Indeterminate (permanent) 52 22 13 6 4 0 2 76 11 1357
2017 Term 54 21 13 3 3 2 3 79 7 61
2017 Casual 79 12 3 3 3 0 0 91 6 33
2017 Student 75 19 0 0 6 0 0 94 6 37

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 37 20 9 5 0 0 67 13 1631
2020 Term 42 28 21 4 4 0 0 70 8 116
2020 Casual 36 47 10 7 0 0 0 83 7 30
2020 Student 26 44 19 11 0 0 0 70 11 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 13 5 3 1 0 7 91 4 1630
2020 Term 76 12 5 0 2 0 5 92 2 115
2020 Casual 73 14 0 0 0 0 13 100 0 30
2020 Student 65 15 12 4 0 0 4 84 4 26
2019 Indeterminate (permanent) 77 9 4 1 2 0 7 93 3 1524
2019 Term 80 11 2 1 1 1 4 96 2 124
2019 Casual 85 10 1 0 0 0 3 98 0 68
2018 Indeterminate (permanent) 71 13 6 2 2 0 6 90 4 1242
2018 Term 73 17 0 2 4 0 5 94 6 55
2018 Casual 84 9 3 0 0 0 5 97 0 39
2018 Student 77 3 10 3 0 0 7 86 4 30

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 4 3 2 1 3 90 5 1622
2020 Term 72 17 2 2 3 1 2 92 5 117
2020 Casual 90 6 0 0 0 0 4 100 0 30
2020 Student 89 7 0 0 0 0 4 100 0 27
2019 Indeterminate (permanent) 73 10 5 4 5 1 2 86 9 1525
2019 Term 80 10 2 2 4 1 1 92 7 124
2019 Casual 88 3 3 1 1 1 1 94 3 68
2018 Indeterminate (permanent) 70 12 6 3 4 1 4 87 7 1235
2018 Term 75 12 7 4 2 0 1 88 5 57
2018 Casual 83 6 3 3 3 0 2 92 6 38
2018 Student 77 10 3 0 3 0 7 93 4 30
2017 Indeterminate (permanent) 74 11 5 4 3 0 3 87 7 1364
2017 Term 69 10 7 8 2 0 5 83 10 61
2017 Casual 94 6 0 0 0 0 0 100 0 33
2017 Student 94 3 3 0 0 0 0 97 0 37

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 18 6 3 1 0 1 91 3 1624
2020 Term 63 22 8 6 1 0 0 85 7 116
2020 Casual 94 6 0 0 0 0 0 100 0 30
2020 Student 81 4 7 4 0 0 4 88 4 27
2019 Indeterminate (permanent) 62 23 8 3 2 0 1 87 5 1522
2019 Term 65 23 8 1 3 0 1 88 3 122
2019 Casual 85 13 0 0 1 0 0 99 1 68
2018 Indeterminate (permanent) 57 25 10 3 3 0 2 84 6 1240
2018 Term 67 23 7 2 2 0 0 89 4 58
2018 Casual 79 11 8 0 3 0 0 90 3 39
2018 Student 79 3 10 0 0 0 7 89 0 29
2017 Indeterminate (permanent) 60 26 6 3 2 0 2 88 6 1358
2017 Term 59 18 12 5 3 0 3 80 8 61
2017 Casual 79 18 3 0 0 0 0 97 0 33
2017 Student 94 0 6 0 0 0 0 94 0 37

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 17 7 4 4 0 1 85 8 1634
2020 Term 74 13 7 3 2 0 1 89 4 115
2020 Casual 94 3 3 0 0 0 0 97 0 30
2020 Student 89 4 0 4 0 0 4 96 4 27
2019 Indeterminate (permanent) 60 18 9 6 6 0 1 79 12 1517
2019 Term 67 20 1 4 6 0 1 89 10 124
2019 Casual 76 15 4 3 1 0 0 91 4 67
2018 Indeterminate (permanent) 55 20 13 5 6 0 2 76 11 1230
2018 Term 59 20 9 8 3 0 2 80 11 58
2018 Casual 62 20 9 5 3 0 0 82 8 39
2018 Student 83 3 0 3 3 0 7 93 7 29
2017 Indeterminate (permanent) 57 21 10 6 5 0 2 79 11 1354
2017 Term 59 22 8 7 3 0 2 82 10 61
2017 Casual 82 12 3 3 0 0 0 94 3 33
2017 Student 83 6 6 6 0 0 0 89 6 37

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 11 4 2 1 0 20 93 3 1634
2020 Term 66 11 5 1 0 0 17 93 1 117
2020 Casual 77 3 0 0 0 0 20 100 0 30
2020 Student 78 4 0 0 0 0 19 100 0 27
2019 Indeterminate (permanent) 59 12 4 2 1 0 21 90 4 1520
2019 Term 73 5 1 0 1 0 21 98 1 124
2019 Casual 72 0 0 0 0 0 28 100 0 68
2018 Indeterminate (permanent) 51 13 5 2 1 0 28 89 4 1218
2018 Term 66 0 4 2 0 0 29 92 3 57
2018 Casual 70 0 3 0 0 0 28 96 0 38
2018 Student 69 0 3 0 0 0 28 95 0 29
2017 Indeterminate (permanent) 56 12 5 2 1 0 23 89 4 1352
2017 Term 71 2 2 2 0 2 23 96 2 61
2017 Casual 73 6 0 0 0 0 21 100 0 33
2017 Student 72 3 0 0 0 0 26 100 0 37

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 15 6 1 1 0 3 92 2 1654
2020 Term 71 11 11 4 3 0 1 83 7 118
2020 Casual 90 3 0 0 0 0 7 100 0 30
2020 Student 81 4 4 4 0 0 7 92 4 27
2019 Indeterminate (permanent) 70 17 6 1 1 0 4 91 2 1518
2019 Term 71 16 2 3 2 0 6 92 5 124
2019 Casual 85 8 0 2 0 0 6 98 2 66
2018 Indeterminate (permanent) 63 19 9 2 1 0 6 88 3 1233
2018 Term 77 11 2 5 2 0 3 91 7 58
2018 Casual 69 22 3 0 0 0 5 97 0 39
2018 Student 71 11 0 7 0 0 11 92 8 28
2017 Indeterminate (permanent) 68 18 6 1 1 0 6 91 2 1352
2017 Term 70 10 10 0 0 2 8 89 0 61
2017 Casual 74 17 0 3 0 0 6 97 3 33
2017 Student 84 6 7 0 0 0 3 92 0 36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 13 6 2 1 0 2 91 3 1652
2020 Term 23 16 27 14 18 1 1 40 33 118
2020 Casual 42 9 17 14 15 0 3 53 30 30
2020 Student 44 22 19 4 11 0 0 67 15 27
2019 Indeterminate (permanent) 83 9 3 1 2 0 3 94 3 1524
2019 Term 30 23 20 11 15 0 0 53 26 125
2019 Casual 40 16 10 10 19 1 3 59 31 68
2018 Indeterminate (permanent) 77 12 4 1 1 0 4 93 3 1239
2018 Term 30 10 20 20 20 0 0 40 40 58
2018 Casual 31 26 16 16 7 0 5 59 24 39
2018 Student 45 28 14 3 7 0 3 75 11 29
2017 Indeterminate (permanent) 75 12 4 2 1 0 4 92 4 1358
2017 Term 34 15 10 13 25 0 3 50 39 61
2017 Casual 44 12 15 11 12 0 6 60 24 33
2017 Student 49 10 23 3 13 0 3 60 16 37

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 29 16 5 2 0 1 77 8 1651
2020 Term 54 27 11 3 4 2 0 82 7 118
2020 Casual 69 17 15 0 0 0 0 85 0 30
2020 Student 41 19 19 22 0 0 0 59 22 27
2019 Indeterminate (permanent) 56 27 10 4 2 0 1 84 6 1519
2019 Term 53 31 10 2 2 1 1 86 4 125
2019 Casual 70 18 11 1 0 0 0 88 1 66
2018 Indeterminate (permanent) 50 26 15 5 2 0 2 77 7 1239
2018 Term 49 26 13 7 4 0 1 76 11 58
2018 Casual 58 21 14 2 3 0 3 81 5 39
2018 Student 41 31 17 7 3 0 0 72 10 29
2017 Indeterminate (permanent) 52 26 12 5 2 0 3 81 7 1353
2017 Term 51 16 18 5 8 0 2 68 13 61
2017 Casual 67 24 3 3 0 0 3 94 3 33
2017 Student 60 28 11 0 0 0 0 89 0 37

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 41 21 7 3 0 0 69 9 1657
2020 Term 34 41 17 5 3 0 0 75 9 118
2020 Casual 22 44 23 11 0 0 0 66 11 30
2020 Student 33 22 30 11 4 0 0 56 15 27

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 32 37 16 6 0 0 42 21 1655
2020 Term 16 41 28 10 5 0 0 57 15 119
2020 Casual 25 36 36 3 0 0 0 61 3 30
2020 Student 19 26 44 11 0 0 0 44 11 27
2019 Indeterminate (permanent) 13 31 38 13 5 0 0 44 18 1532
2019 Term 23 40 26 9 2 0 0 63 11 125
2019 Casual 32 44 16 6 1 0 0 77 7 68
2018 Indeterminate (permanent) 10 29 40 16 5 0 0 39 21 1254
2018 Term 12 34 29 19 6 1 0 46 25 57
2018 Casual 12 61 25 3 0 0 0 73 3 38
2018 Student 23 53 17 3 3 0 0 77 7 30
2017 Indeterminate (permanent) 8 28 40 17 7 0 0 36 24 1365
2017 Term 11 23 52 7 7 0 0 35 13 60
2017 Casual 18 44 26 12 0 0 0 62 12 33
2017 Student 14 69 17 0 0 0 0 83 0 37

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 24 36 19 7 0 0 26 38 1642
2020 Term 8 16 36 32 9 0 0 41 23 119
2020 Casual 7 17 23 34 19 0 0 52 24 30
2020 Student 7 22 26 26 19 0 0 44 30 27
2019 Indeterminate (permanent) 11 20 41 19 8 0 0 28 31 1516
2019 Term 5 16 33 30 16 0 0 46 21 124
2019 Casual 6 9 29 35 21 0 0 56 15 68
2018 Indeterminate (permanent) 10 23 40 19 7 0 0 27 33 1236
2018 Term 14 20 34 23 9 0 0 32 34 57
2018 Casual 0 19 54 5 17 0 4 23 20 38
2018 Student 0 13 40 30 17 0 0 47 13 30
2017 Indeterminate (permanent) 10 22 42 19 7 0 0 26 32 1357
2017 Term 10 17 35 22 16 0 0 38 27 60
2017 Casual 3 9 42 14 33 0 0 47 12 33
2017 Student 3 3 47 23 25 0 0 47 6 37
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 53 16 0 64 36 1658
2020 Term 14 55 29 2 80 20 119
2020 Casual 19 50 19 12 73 27 30
2020 Student 30 44 19 7 60 40 27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 509
2020 Term 62 38 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 23 15 8 7 1 5 68 17 1657
2020 Term 45 20 7 3 2 3 20 85 7 119
2020 Casual 28 14 14 0 0 10 33 75 0 30
2020 Student 33 22 0 4 4 4 33 88 12 27
2019 Indeterminate (permanent) 35 21 18 11 12 0 3 58 24 1518
2019 Term 49 15 10 10 6 2 7 71 19 124
2019 Casual 60 8 8 3 2 6 15 85 6 67
2018 Indeterminate (permanent) 35 19 15 11 15 1 4 56 28 1249
2018 Term 35 12 17 8 10 5 13 57 22 58
2018 Casual 43 13 0 0 3 5 36 95 5 38
2018 Student 40 30 13 0 3 3 10 81 4 30

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 20 18 20 22 2 4 36 45 510
2020 Term 17 6 13 41 17 0 6 25 62 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 14 14 25 36 2 3 21 64 510
2020 Term 11 12 19 35 12 5 5 26 53 17
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