2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 37 10 5 2 0 0 82 8 6975
2020 3 to 10 years in current department or agency 40 39 11 6 3 0 0 79 9 10287
2020 11 to 20 years in current department or agency 41 40 10 6 3 0 0 81 9 7010
2020 More than 20 years in current department or agency 41 41 10 6 3 0 0 82 9 4138
2019 Less than 3 years in current department or agency 40 38 12 6 3 0 0 79 9 7304
2019 3 to 10 years in current department or agency 35 40 13 7 4 0 0 75 12 8636
2019 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 6348
2019 More than 20 years in current department or agency 38 41 10 6 4 0 0 79 11 3801
2018 Less than 3 years in current department or agency 37 42 12 6 3 0 0 79 9 8354
2018 3 to 10 years in current department or agency 31 43 13 8 5 0 0 74 13 8660
2018 11 to 20 years in current department or agency 33 43 12 7 5 0 0 76 12 6321
2018 More than 20 years in current department or agency 36 42 10 7 5 0 0 78 12 3893
2017 Less than 3 years in current department or agency 34 44 12 7 3 0 0 77 10 7622
2017 3 to 10 years in current department or agency 29 46 12 8 4 0 0 75 12 9598
2017 11 to 20 years in current department or agency 29 46 12 7 5 0 0 75 12 7075
2017 More than 20 years in current department or agency 33 45 11 6 4 0 0 78 11 4421
2014 Less than 3 years in current department or agency 34 46 11 6 3 0 0 80 9 6951
2014 3 to 10 years in current department or agency 28 47 12 8 4 0 0 75 12 11230
2014 11 to 20 years in current department or agency 29 46 12 8 5 0 0 75 13 7689
2014 More than 20 years in current department or agency 33 45 11 7 4 0 0 78 11 5809

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 36 13 5 3 0 0 79 8 6948
2020 3 to 10 years in current department or agency 35 38 14 9 5 0 0 73 13 10273
2020 11 to 20 years in current department or agency 35 38 13 9 5 0 0 73 14 6998
2020 More than 20 years in current department or agency 34 39 13 9 5 0 0 73 14 4121
2019 Less than 3 years in current department or agency 36 37 15 8 4 0 0 73 12 7284
2019 3 to 10 years in current department or agency 29 37 15 11 7 0 0 66 19 8616
2019 11 to 20 years in current department or agency 29 38 15 11 7 0 0 66 19 6335
2019 More than 20 years in current department or agency 29 37 15 11 8 0 0 66 19 3798
2018 Less than 3 years in current department or agency 35 39 15 8 4 0 0 74 12 8378
2018 3 to 10 years in current department or agency 26 38 16 13 8 0 0 64 21 8694
2018 11 to 20 years in current department or agency 24 39 15 13 9 0 0 63 21 6332
2018 More than 20 years in current department or agency 27 37 15 12 8 0 0 65 20 3885
2017 Less than 3 years in current department or agency 33 38 15 8 5 0 0 72 13 7614
2017 3 to 10 years in current department or agency 24 39 16 12 9 0 0 63 21 9588
2017 11 to 20 years in current department or agency 23 38 16 13 10 0 0 61 23 7064
2017 More than 20 years in current department or agency 25 37 16 12 9 0 0 62 21 4411

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 29 9 2 1 0 0 87 4 6909
2020 3 to 10 years in current department or agency 55 31 9 3 1 0 0 87 4 10202
2020 11 to 20 years in current department or agency 57 31 8 2 1 0 0 88 3 6950
2020 More than 20 years in current department or agency 59 30 7 2 1 0 0 89 3 4097
2019 Less than 3 years in current department or agency 52 32 11 3 2 0 0 84 5 7236
2019 3 to 10 years in current department or agency 50 34 11 3 2 0 0 84 5 8567
2019 11 to 20 years in current department or agency 53 33 9 3 2 0 0 86 4 6317
2019 More than 20 years in current department or agency 56 33 7 2 2 0 0 89 4 3770
2018 Less than 3 years in current department or agency 50 34 11 3 1 0 0 85 4 8325
2018 3 to 10 years in current department or agency 48 35 11 3 2 0 0 84 5 8652
2018 11 to 20 years in current department or agency 50 36 9 3 2 0 0 87 4 6295
2018 More than 20 years in current department or agency 54 34 8 3 2 0 0 88 4 3871
2017 Less than 3 years in current department or agency 51 34 10 3 1 0 0 85 5 7612
2017 3 to 10 years in current department or agency 50 36 9 3 1 0 0 86 5 9575
2017 11 to 20 years in current department or agency 51 35 9 3 2 0 0 87 5 7057
2017 More than 20 years in current department or agency 55 34 7 3 1 0 0 89 4 4412
2014 Less than 3 years in current department or agency 63 26 7 2 1 0 0 90 3 6948
2014 3 to 10 years in current department or agency 59 29 8 2 1 0 0 89 3 11225
2014 11 to 20 years in current department or agency 60 29 7 2 1 0 0 89 4 7683
2014 More than 20 years in current department or agency 62 28 7 2 1 0 0 90 3 5804

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 33 8 4 2 0 0 86 5 6967
2020 3 to 10 years in current department or agency 47 37 9 5 2 0 0 84 6 10285
2020 11 to 20 years in current department or agency 46 38 9 4 2 0 0 85 6 7015
2020 More than 20 years in current department or agency 46 39 9 4 2 0 0 84 7 4130
2019 Less than 3 years in current department or agency 48 35 10 4 2 0 0 84 6 7290
2019 3 to 10 years in current department or agency 40 40 12 6 3 0 0 80 8 8629
2019 11 to 20 years in current department or agency 40 41 11 5 3 0 0 81 8 6335
2019 More than 20 years in current department or agency 42 40 10 4 3 0 0 83 7 3800
2018 Less than 3 years in current department or agency 46 37 10 5 2 0 0 83 7 8383
2018 3 to 10 years in current department or agency 36 42 12 6 3 0 0 79 9 8707
2018 11 to 20 years in current department or agency 37 42 12 6 3 0 0 80 9 6337
2018 More than 20 years in current department or agency 40 40 10 5 3 0 0 81 9 3898
2017 Less than 3 years in current department or agency 44 37 10 5 3 0 0 82 8 7599
2017 3 to 10 years in current department or agency 37 42 12 6 3 0 0 79 9 9547
2017 11 to 20 years in current department or agency 35 43 12 6 3 0 0 78 9 7045
2017 More than 20 years in current department or agency 39 41 11 5 3 0 0 80 9 4404
2014 Less than 3 years in current department or agency 47 37 9 4 2 0 0 84 7 6945
2014 3 to 10 years in current department or agency 39 41 12 5 3 0 0 80 8 11227
2014 11 to 20 years in current department or agency 38 41 11 6 3 0 0 79 9 7684
2014 More than 20 years in current department or agency 41 41 10 4 3 0 0 83 7 5805

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 27 7 2 1 0 0 89 4 6932
2020 3 to 10 years in current department or agency 49 33 11 4 3 0 0 82 7 10252
2020 11 to 20 years in current department or agency 47 34 11 4 3 0 0 81 7 6982
2020 More than 20 years in current department or agency 45 35 12 5 3 0 0 81 8 4118
2019 Less than 3 years in current department or agency 53 30 10 5 2 0 0 83 7 7271
2019 3 to 10 years in current department or agency 40 34 14 7 5 0 0 74 11 8615
2019 11 to 20 years in current department or agency 37 35 15 7 5 0 0 73 12 6343
2019 More than 20 years in current department or agency 36 35 15 7 5 1 0 72 13 3800
2018 Less than 3 years in current department or agency 54 29 10 4 2 0 0 84 6 8316
2018 3 to 10 years in current department or agency 37 34 16 7 5 0 0 71 13 8680
2018 11 to 20 years in current department or agency 34 35 16 8 6 0 0 70 14 6333
2018 More than 20 years in current department or agency 33 36 16 8 7 1 0 69 15 3891
2017 Less than 3 years in current department or agency 51 31 11 5 3 1 0 82 8 7622
2017 3 to 10 years in current department or agency 35 35 16 8 5 0 0 71 13 9571
2017 11 to 20 years in current department or agency 30 36 18 9 7 1 0 66 16 7058
2017 More than 20 years in current department or agency 30 35 17 9 7 1 0 66 17 4415
2014 Less than 3 years in current department or agency 48 33 10 5 3 0 0 82 8 6951
2014 3 to 10 years in current department or agency 34 38 15 8 5 0 0 72 13 11228
2014 11 to 20 years in current department or agency 29 36 16 11 7 1 0 65 19 7689
2014 More than 20 years in current department or agency 28 38 16 10 8 1 0 66 18 5812

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 30 7 3 1 0 0 88 5 6907
2020 3 to 10 years in current department or agency 46 35 11 5 3 0 0 82 8 10199
2020 11 to 20 years in current department or agency 44 37 11 5 3 0 0 81 8 6951
2020 More than 20 years in current department or agency 44 37 11 5 3 0 0 81 8 4094
2019 Less than 3 years in current department or agency 49 33 10 5 2 0 0 82 8 7229
2019 3 to 10 years in current department or agency 36 36 14 8 5 0 0 73 13 8576
2019 11 to 20 years in current department or agency 34 37 15 9 4 0 0 72 13 6314
2019 More than 20 years in current department or agency 35 37 15 8 5 0 0 72 13 3772
2018 Less than 3 years in current department or agency 51 32 10 5 2 0 0 83 7 8278
2018 3 to 10 years in current department or agency 34 37 15 9 5 0 0 71 14 8651
2018 11 to 20 years in current department or agency 32 38 16 8 5 0 0 70 14 6289
2018 More than 20 years in current department or agency 31 38 16 9 6 0 0 69 15 3877
2017 Less than 3 years in current department or agency 48 33 10 6 3 0 0 81 8 7611
2017 3 to 10 years in current department or agency 32 38 15 9 5 0 0 70 15 9581
2017 11 to 20 years in current department or agency 28 39 16 10 6 0 0 67 17 7065
2017 More than 20 years in current department or agency 28 38 17 10 7 0 0 67 17 4415
2014 Less than 3 years in current department or agency 46 36 9 6 3 0 0 82 9 6949
2014 3 to 10 years in current department or agency 32 39 15 9 5 0 0 72 14 11227
2014 11 to 20 years in current department or agency 28 38 15 12 6 0 0 66 18 7686
2014 More than 20 years in current department or agency 28 40 15 10 7 0 0 68 17 5811

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 25 17 7 4 3 0 71 11 6957
2020 3 to 10 years in current department or agency 39 26 17 9 5 3 0 67 15 10280
2020 11 to 20 years in current department or agency 43 27 15 8 4 3 0 72 12 7005
2020 More than 20 years in current department or agency 46 28 12 6 4 3 1 77 11 4130
2019 Less than 3 years in current department or agency 38 23 19 10 6 3 0 64 17 7297
2019 3 to 10 years in current department or agency 33 25 18 12 8 3 0 60 21 8636
2019 11 to 20 years in current department or agency 34 27 18 11 7 3 0 63 18 6350
2019 More than 20 years in current department or agency 39 27 16 8 5 4 1 69 14 3796
2018 Less than 3 years in current department or agency 38 25 19 9 6 3 0 65 16 8339
2018 3 to 10 years in current department or agency 30 27 20 12 9 3 0 58 21 8705
2018 11 to 20 years in current department or agency 33 27 18 11 8 3 0 62 19 6340
2018 More than 20 years in current department or agency 35 29 17 9 6 3 1 67 16 3898
2017 Less than 3 years in current department or agency 36 24 18 10 6 5 0 63 17 7619
2017 3 to 10 years in current department or agency 29 28 19 12 8 5 0 59 21 9576
2017 11 to 20 years in current department or agency 29 28 19 11 8 4 0 60 20 7068
2017 More than 20 years in current department or agency 33 30 17 8 6 4 1 66 15 4407
2014 Less than 3 years in current department or agency 36 26 18 10 6 5 0 65 17 6951
2014 3 to 10 years in current department or agency 30 27 19 12 8 4 0 59 21 11230
2014 11 to 20 years in current department or agency 30 28 18 11 8 5 0 61 20 7687
2014 More than 20 years in current department or agency 33 30 17 8 6 4 1 67 15 5808
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 24 16 4 2 2 8 76 6 6960
2020 3 to 10 years in current department or agency 43 26 17 4 3 1 6 75 7 10285
2020 11 to 20 years in current department or agency 50 26 13 3 3 1 3 80 6 7000
2020 More than 20 years in current department or agency 49 27 13 4 2 1 4 80 6 4130
2019 Less than 3 years in current department or agency 41 24 19 5 3 2 7 71 9 7293
2019 3 to 10 years in current department or agency 42 26 18 4 3 1 5 73 8 8628
2019 11 to 20 years in current department or agency 45 28 15 5 3 1 3 76 8 6340
2019 More than 20 years in current department or agency 46 27 15 5 3 1 3 77 8 3801

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 25 7 3 2 1 1 88 4 6961
2020 3 to 10 years in current department or agency 54 29 9 4 2 0 0 85 6 10274
2020 11 to 20 years in current department or agency 53 31 8 5 3 0 0 84 8 6996
2020 More than 20 years in current department or agency 49 34 8 5 2 0 0 85 8 4131
2019 Less than 3 years in current department or agency 56 28 8 4 2 1 0 85 6 7255
2019 3 to 10 years in current department or agency 50 31 9 6 3 0 0 82 9 8600
2019 11 to 20 years in current department or agency 47 33 9 6 3 1 0 81 10 6309
2019 More than 20 years in current department or agency 44 33 11 7 4 1 0 78 10 3787
2018 Less than 3 years in current department or agency 56 28 8 4 2 1 0 85 7 8312
2018 3 to 10 years in current department or agency 46 33 10 6 4 1 0 80 10 8649
2018 11 to 20 years in current department or agency 42 36 9 8 4 1 0 79 12 6295
2018 More than 20 years in current department or agency 42 34 10 8 4 1 0 77 12 3862
2017 Less than 3 years in current department or agency 56 28 7 5 2 1 1 85 7 7622
2017 3 to 10 years in current department or agency 46 34 9 6 4 1 0 80 10 9589
2017 11 to 20 years in current department or agency 42 37 9 7 4 1 0 79 11 7072
2017 More than 20 years in current department or agency 39 39 10 7 4 1 0 79 11 4425
2014 Less than 3 years in current department or agency 55 30 7 5 2 1 0 86 7 6950
2014 3 to 10 years in current department or agency 46 34 9 6 4 0 0 81 10 11224
2014 11 to 20 years in current department or agency 41 36 9 8 4 1 0 78 12 7686
2014 More than 20 years in current department or agency 42 37 9 7 4 1 0 80 11 5811

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 22 6 3 2 0 0 89 5 6969
2020 3 to 10 years in current department or agency 61 25 7 4 2 0 0 86 6 10299
2020 11 to 20 years in current department or agency 60 25 8 4 3 0 0 85 7 7020
2020 More than 20 years in current department or agency 58 27 8 4 3 0 0 85 7 4141
2019 Less than 3 years in current department or agency 62 25 7 4 2 0 0 87 6 7299
2019 3 to 10 years in current department or agency 55 28 9 5 3 0 0 84 8 8638
2019 11 to 20 years in current department or agency 53 29 9 6 3 0 0 82 9 6358
2019 More than 20 years in current department or agency 50 31 9 5 4 0 0 82 9 3802
2018 Less than 3 years in current department or agency 59 25 9 4 3 0 0 84 7 8344
2018 3 to 10 years in current department or agency 49 30 10 6 5 0 0 79 10 8687
2018 11 to 20 years in current department or agency 46 32 11 6 5 0 0 78 11 6305
2018 More than 20 years in current department or agency 47 29 12 7 5 0 0 77 12 3871
2017 Less than 3 years in current department or agency 62 23 7 4 2 0 0 86 7 7605
2017 3 to 10 years in current department or agency 54 26 9 6 4 0 0 81 10 9587
2017 11 to 20 years in current department or agency 51 29 10 5 5 0 0 80 10 7064
2017 More than 20 years in current department or agency 50 30 11 5 5 0 0 80 10 4415
2014 Less than 3 years in current department or agency 61 27 6 4 2 0 0 88 6 6950
2014 3 to 10 years in current department or agency 54 29 8 5 4 0 0 83 9 11223
2014 11 to 20 years in current department or agency 50 30 9 6 4 0 0 81 10 7684
2014 More than 20 years in current department or agency 51 30 9 5 4 0 0 82 10 5809

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 25 9 2 1 8 1 86 4 6967
2020 3 to 10 years in current department or agency 42 29 13 5 3 7 0 77 9 10297
2020 11 to 20 years in current department or agency 37 31 14 7 5 7 0 73 12 7015
2020 More than 20 years in current department or agency 34 33 15 6 4 7 0 73 11 4142
2019 Less than 3 years in current department or agency 46 29 12 4 2 7 0 81 6 7299
2019 3 to 10 years in current department or agency 33 32 16 7 6 6 0 70 14 8642
2019 11 to 20 years in current department or agency 27 34 17 10 6 5 0 65 17 6350
2019 More than 20 years in current department or agency 26 35 18 9 7 6 0 65 17 3801
2018 Less than 3 years in current department or agency 45 28 12 4 2 9 0 80 6 8376
2018 3 to 10 years in current department or agency 29 33 17 8 7 5 0 66 16 8720
2018 11 to 20 years in current department or agency 25 33 17 11 8 6 0 62 20 6349
2018 More than 20 years in current department or agency 23 33 20 10 8 6 0 60 19 3905
2017 Less than 3 years in current department or agency 44 27 11 4 3 11 0 80 7 7621
2017 3 to 10 years in current department or agency 29 33 16 8 7 7 0 67 16 9598
2017 11 to 20 years in current department or agency 24 33 17 11 9 6 0 61 21 7076
2017 More than 20 years in current department or agency 22 36 18 10 9 6 0 62 20 4432
2014 Less than 3 years in current department or agency 43 29 11 4 3 10 0 80 7 6952
2014 3 to 10 years in current department or agency 30 33 15 8 5 8 0 69 15 11218
2014 11 to 20 years in current department or agency 25 33 17 10 7 7 0 62 19 7685
2014 More than 20 years in current department or agency 25 35 17 9 7 7 0 64 18 5810

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 28 11 4 2 3 0 83 6 6949
2020 3 to 10 years in current department or agency 39 33 15 7 4 2 0 73 12 10273
2020 11 to 20 years in current department or agency 34 34 15 9 6 2 0 69 15 7005
2020 More than 20 years in current department or agency 30 39 15 9 5 2 0 70 15 4131
2019 Less than 3 years in current department or agency 43 30 14 6 3 3 0 76 10 7282
2019 3 to 10 years in current department or agency 29 33 18 10 8 2 0 64 18 8611
2019 11 to 20 years in current department or agency 23 35 19 13 8 2 0 59 21 6330
2019 More than 20 years in current department or agency 22 35 19 13 9 2 0 58 22 3797
2018 Less than 3 years in current department or agency 42 30 14 6 3 4 0 76 9 8348
2018 3 to 10 years in current department or agency 25 33 18 13 9 2 0 59 22 8700
2018 11 to 20 years in current department or agency 21 34 19 15 10 2 0 55 25 6328
2018 More than 20 years in current department or agency 20 35 20 13 11 2 0 56 24 3888
2017 Less than 3 years in current department or agency 41 29 14 6 4 6 0 74 11 7627
2017 3 to 10 years in current department or agency 25 33 18 13 9 2 0 59 22 9593
2017 11 to 20 years in current department or agency 20 33 18 15 11 2 0 54 27 7077
2017 More than 20 years in current department or agency 19 35 20 14 11 2 0 54 26 4429
2014 Less than 3 years in current department or agency 40 31 13 6 4 5 0 75 11 6946
2014 3 to 10 years in current department or agency 25 33 18 13 8 3 0 60 21 11225
2014 11 to 20 years in current department or agency 20 33 19 15 10 2 0 54 26 7684
2014 More than 20 years in current department or agency 19 35 20 14 10 2 0 56 24 5810

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 31 13 6 2 6 0 78 9 6952
2020 3 to 10 years in current department or agency 29 34 18 10 5 5 0 66 15 10271
2020 11 to 20 years in current department or agency 24 36 18 12 6 4 0 63 18 7000
2020 More than 20 years in current department or agency 21 39 18 11 6 4 0 63 18 4124
2019 Less than 3 years in current department or agency 32 30 17 9 4 7 0 67 14 7277
2019 3 to 10 years in current department or agency 21 31 21 13 9 5 0 55 23 8617
2019 11 to 20 years in current department or agency 17 32 22 16 9 4 0 51 26 6320
2019 More than 20 years in current department or agency 15 33 23 15 10 4 0 50 26 3782
2018 Less than 3 years in current department or agency 31 30 17 9 4 8 0 66 15 8346
2018 3 to 10 years in current department or agency 18 30 21 15 11 5 0 50 28 8694
2018 11 to 20 years in current department or agency 14 31 22 17 11 4 0 47 30 6327
2018 More than 20 years in current department or agency 13 33 22 17 11 4 0 47 29 3896
2017 Less than 3 years in current department or agency 30 29 15 9 5 11 0 67 16 7624
2017 3 to 10 years in current department or agency 17 30 20 17 11 5 0 50 29 9585
2017 11 to 20 years in current department or agency 13 30 21 19 13 4 0 45 33 7069
2017 More than 20 years in current department or agency 12 32 22 17 12 5 0 47 30 4425
2014 Less than 3 years in current department or agency 29 31 17 9 5 9 0 65 16 6945
2014 3 to 10 years in current department or agency 17 31 20 16 10 6 0 51 28 11221
2014 11 to 20 years in current department or agency 13 30 21 18 12 5 0 46 32 7680
2014 More than 20 years in current department or agency 13 31 23 17 11 5 0 47 29 5807

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 36 11 7 3 2 0 78 10 6974
2020 3 to 10 years in current department or agency 29 36 15 12 5 2 0 67 18 10286
2020 11 to 20 years in current department or agency 24 39 16 13 6 2 0 64 19 7011
2020 More than 20 years in current department or agency 23 42 16 12 5 2 0 66 17 4133
2019 Less than 3 years in current department or agency 32 34 16 9 5 4 0 69 15 7284
2019 3 to 10 years in current department or agency 21 33 19 15 10 2 0 56 25 8611
2019 11 to 20 years in current department or agency 16 35 20 17 10 2 0 53 27 6337
2019 More than 20 years in current department or agency 15 37 20 16 9 3 0 54 26 3798
2018 Less than 3 years in current department or agency 32 33 15 10 5 4 0 69 15 8356
2018 3 to 10 years in current department or agency 17 32 20 17 11 2 0 51 29 8718
2018 11 to 20 years in current department or agency 14 33 19 18 13 2 0 49 31 6337
2018 More than 20 years in current department or agency 14 35 19 18 11 3 0 51 29 3893
2017 Less than 3 years in current department or agency 32 32 14 10 6 7 0 69 17 7622
2017 3 to 10 years in current department or agency 18 34 17 16 12 3 0 54 29 9586
2017 11 to 20 years in current department or agency 15 34 18 18 13 3 0 50 32 7068
2017 More than 20 years in current department or agency 15 37 19 15 11 3 0 53 27 4409
2014 Less than 3 years in current department or agency 31 35 14 10 5 5 0 70 16 6942
2014 3 to 10 years in current department or agency 18 34 17 17 11 3 0 54 28 11216
2014 11 to 20 years in current department or agency 15 34 18 18 13 3 0 50 31 7680
2014 More than 20 years in current department or agency 15 37 19 16 11 2 0 54 27 5806
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 36 14 7 3 0 0 77 10 6960
2020 3 to 10 years in current department or agency 32 37 15 10 5 0 0 70 15 10290
2020 11 to 20 years in current department or agency 33 37 14 10 5 0 0 71 16 7010
2020 More than 20 years in current department or agency 29 42 15 10 5 0 0 71 14 4134
2019 Less than 3 years in current department or agency 32 38 16 9 5 0 0 70 14 7288
2019 3 to 10 years in current department or agency 24 38 16 13 8 0 0 62 21 8638
2019 11 to 20 years in current department or agency 23 39 16 14 8 0 0 62 22 6346
2019 More than 20 years in current department or agency 23 39 17 12 8 0 0 62 21 3807
2018 Less than 3 years in current department or agency 31 36 18 9 5 0 0 68 14 8365
2018 3 to 10 years in current department or agency 22 35 18 13 11 0 0 58 24 8688
2018 11 to 20 years in current department or agency 21 37 18 14 10 0 0 58 24 6348
2018 More than 20 years in current department or agency 23 35 18 13 10 0 0 59 23 3900
2017 Less than 3 years in current department or agency 30 38 17 10 5 1 0 68 15 7619
2017 3 to 10 years in current department or agency 21 37 17 14 10 0 0 58 24 9591
2017 11 to 20 years in current department or agency 20 37 17 15 10 0 0 57 25 7071
2017 More than 20 years in current department or agency 22 37 18 14 9 0 0 59 22 4419
2014 Less than 3 years in current department or agency 27 39 17 11 5 1 0 66 16 6951
2014 3 to 10 years in current department or agency 20 36 18 16 11 0 0 55 27 11224
2014 11 to 20 years in current department or agency 18 36 17 16 11 0 0 55 28 7687
2014 More than 20 years in current department or agency 21 37 18 13 11 0 0 58 24 5808

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 38 8 5 1 0 0 86 7 6926
2020 3 to 10 years in current department or agency 40 42 9 7 2 0 0 82 9 10228
2020 11 to 20 years in current department or agency 37 43 10 8 2 0 0 80 10 6968
2020 More than 20 years in current department or agency 36 45 10 7 2 0 0 81 10 4113
2019 Less than 3 years in current department or agency 43 40 10 5 2 0 0 83 7 7263
2019 3 to 10 years in current department or agency 35 44 11 8 3 0 0 78 11 8602
2019 11 to 20 years in current department or agency 31 46 11 9 3 0 0 77 12 6303
2019 More than 20 years in current department or agency 31 45 12 9 3 0 0 77 12 3786
2018 Less than 3 years in current department or agency 41 40 11 6 2 0 0 81 8 8387
2018 3 to 10 years in current department or agency 31 43 12 9 4 0 0 75 13 8695
2018 11 to 20 years in current department or agency 28 46 12 10 4 0 0 74 14 6353
2018 More than 20 years in current department or agency 29 44 14 9 4 0 0 73 13 3902
2017 Less than 3 years in current department or agency 41 41 9 6 2 0 0 82 9 7617
2017 3 to 10 years in current department or agency 31 45 11 9 4 0 0 77 12 9589
2017 11 to 20 years in current department or agency 27 46 12 11 4 0 0 74 15 7065
2017 More than 20 years in current department or agency 30 47 11 9 4 0 0 76 12 4418

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 28 9 4 2 0 1 85 6 6952
2020 3 to 10 years in current department or agency 50 31 10 5 3 0 0 82 8 10268
2020 11 to 20 years in current department or agency 49 31 10 6 3 0 0 81 9 7005
2020 More than 20 years in current department or agency 44 35 11 6 3 0 1 80 10 4133
2019 Less than 3 years in current department or agency 49 30 11 5 3 0 1 80 9 7287
2019 3 to 10 years in current department or agency 44 33 12 7 4 0 0 78 11 8637
2019 11 to 20 years in current department or agency 42 33 12 7 4 1 0 76 12 6342
2019 More than 20 years in current department or agency 38 34 14 7 5 1 0 73 12 3797
2018 Less than 3 years in current department or agency 48 32 10 6 3 1 1 81 8 8344
2018 3 to 10 years in current department or agency 40 36 12 7 5 0 0 77 11 8687
2018 11 to 20 years in current department or agency 37 38 12 8 5 1 0 75 13 6316
2018 More than 20 years in current department or agency 36 37 14 8 5 0 0 73 13 3874
2017 Less than 3 years in current department or agency 47 32 9 7 3 1 1 81 10 7629
2017 3 to 10 years in current department or agency 41 36 11 8 4 0 0 77 12 9595
2017 11 to 20 years in current department or agency 36 39 12 8 4 1 0 76 12 7079
2017 More than 20 years in current department or agency 35 39 13 8 4 1 0 74 12 4428
2014 Less than 3 years in current department or agency 47 33 9 6 3 1 1 82 9 6953
2014 3 to 10 years in current department or agency 40 37 10 8 4 1 0 77 12 11229
2014 11 to 20 years in current department or agency 36 38 11 9 5 0 0 75 14 7688
2014 More than 20 years in current department or agency 36 39 12 7 5 1 0 75 13 5812

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 41 9 9 2 0 0 80 11 6955
2020 3 to 10 years in current department or agency 33 42 11 11 3 0 1 76 14 10260
2020 11 to 20 years in current department or agency 31 44 11 10 3 0 1 76 13 6987
2020 More than 20 years in current department or agency 32 43 12 9 2 0 2 76 11 4118
2019 Less than 3 years in current department or agency 31 42 10 12 4 0 0 74 16 7281
2019 3 to 10 years in current department or agency 25 43 12 15 5 0 0 68 20 8609
2019 11 to 20 years in current department or agency 25 44 12 14 5 0 0 69 19 6312
2019 More than 20 years in current department or agency 27 44 12 13 5 0 1 71 17 3782
2018 Less than 3 years in current department or agency 31 46 7 12 4 0 0 77 16 8402
2018 3 to 10 years in current department or agency 22 48 9 15 6 0 0 70 21 8713
2018 11 to 20 years in current department or agency 20 47 11 15 7 0 1 68 22 6353
2018 More than 20 years in current department or agency 20 48 11 13 6 0 1 69 19 3913
2017 Less than 3 years in current department or agency 30 42 10 13 5 0 0 72 18 7627
2017 3 to 10 years in current department or agency 23 43 11 15 7 0 0 67 23 9603
2017 11 to 20 years in current department or agency 21 44 12 16 7 0 0 65 24 7075
2017 More than 20 years in current department or agency 23 45 11 13 7 0 0 69 20 4420
2014 Less than 3 years in current department or agency 31 43 9 12 5 0 0 74 17 6946
2014 3 to 10 years in current department or agency 24 44 11 15 6 0 0 68 21 11226
2014 11 to 20 years in current department or agency 22 43 12 15 8 0 0 65 23 7684
2014 More than 20 years in current department or agency 26 43 11 13 7 0 0 70 19 5808

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 22 11 3 2 2 1 84 5 6940
2020 3 to 10 years in current department or agency 53 24 13 4 3 1 1 79 8 10271
2020 11 to 20 years in current department or agency 53 24 12 5 4 1 1 79 8 6988
2020 More than 20 years in current department or agency 48 26 13 4 4 2 3 77 8 4114

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 33 13 7 4 3 0 76 11 6952
2020 3 to 10 years in current department or agency 30 34 16 11 7 2 0 65 18 10264
2020 11 to 20 years in current department or agency 27 37 17 11 7 1 0 65 18 6996
2020 More than 20 years in current department or agency 26 39 17 10 6 2 0 67 16 4126
2019 Less than 3 years in current department or agency 35 33 16 9 6 2 0 68 16 7282
2019 3 to 10 years in current department or agency 24 33 18 13 10 1 0 58 24 8620
2019 11 to 20 years in current department or agency 21 35 19 14 10 1 0 57 24 6342
2019 More than 20 years in current department or agency 21 37 18 13 9 2 0 59 22 3803
2018 Less than 3 years in current department or agency 34 33 15 10 5 3 0 69 15 8349
2018 3 to 10 years in current department or agency 20 33 19 15 12 1 0 53 27 8678
2018 11 to 20 years in current department or agency 18 35 19 16 11 1 0 53 28 6336
2018 More than 20 years in current department or agency 18 37 20 14 9 2 0 56 24 3886
2017 Less than 3 years in current department or agency 35 31 14 9 6 4 0 69 16 7611
2017 3 to 10 years in current department or agency 22 35 17 15 10 1 0 58 26 9574
2017 11 to 20 years in current department or agency 20 35 18 15 10 1 0 56 26 7074
2017 More than 20 years in current department or agency 20 39 18 13 7 2 0 61 21 4418
2014 Less than 3 years in current department or agency 34 33 13 10 6 3 0 70 17 6949
2014 3 to 10 years in current department or agency 24 35 16 14 10 2 0 60 24 11222
2014 11 to 20 years in current department or agency 21 35 17 14 10 2 0 58 25 7688
2014 More than 20 years in current department or agency 22 38 18 12 8 2 0 62 20 5812

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 30 14 9 6 3 1 70 16 6968
2020 3 to 10 years in current department or agency 28 31 15 13 11 1 1 60 25 10296
2020 11 to 20 years in current department or agency 25 32 15 14 11 1 2 59 26 7010
2020 More than 20 years in current department or agency 22 30 17 14 11 1 4 55 26 4141
2019 Less than 3 years in current department or agency 33 30 14 11 9 2 1 65 21 7294
2019 3 to 10 years in current department or agency 24 31 15 15 15 1 1 55 30 8643
2019 11 to 20 years in current department or agency 22 30 15 16 15 1 1 53 32 6354
2019 More than 20 years in current department or agency 20 29 18 14 15 1 3 51 30 3800
2018 Less than 3 years in current department or agency 33 30 14 11 8 3 1 66 20 8339
2018 3 to 10 years in current department or agency 21 30 16 16 16 1 1 52 32 8677
2018 11 to 20 years in current department or agency 19 30 16 18 16 1 1 50 34 6336
2018 More than 20 years in current department or agency 18 30 17 15 16 1 3 50 32 3888
2017 Less than 3 years in current department or agency 32 29 12 11 9 4 2 65 22 7611
2017 3 to 10 years in current department or agency 21 31 14 16 16 1 1 53 32 9587
2017 11 to 20 years in current department or agency 19 30 15 17 17 1 1 50 35 7068
2017 More than 20 years in current department or agency 19 29 16 17 15 2 3 50 34 4423
2014 Less than 3 years in current department or agency 32 30 12 12 10 3 1 65 22 6948
2014 3 to 10 years in current department or agency 21 31 13 16 16 1 1 53 33 11225
2014 11 to 20 years in current department or agency 19 29 15 17 18 1 1 49 36 7690
2014 More than 20 years in current department or agency 20 30 16 15 16 1 3 52 32 5809

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 22 12 4 2 1 3 82 6 6976
2020 3 to 10 years in current department or agency 53 23 13 5 3 1 3 78 8 10307
2020 11 to 20 years in current department or agency 54 22 12 5 3 1 3 79 9 7023
2020 More than 20 years in current department or agency 60 19 9 4 2 1 6 84 6 4145
2019 Less than 3 years in current department or agency 57 23 10 4 3 1 2 82 7 7284
2019 3 to 10 years in current department or agency 52 25 12 5 3 1 2 78 9 8630
2019 11 to 20 years in current department or agency 51 24 12 5 3 1 3 79 9 6342
2019 More than 20 years in current department or agency 55 22 11 4 3 1 5 81 7 3800

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 25 13 5 3 1 2 79 8 6970
2020 3 to 10 years in current department or agency 47 26 15 6 3 1 2 76 9 10290
2020 11 to 20 years in current department or agency 52 24 13 4 2 1 3 79 7 7005
2020 More than 20 years in current department or agency 57 21 10 4 2 1 5 83 7 4136
2019 Less than 3 years in current department or agency 46 25 16 6 4 2 2 74 10 7272
2019 3 to 10 years in current department or agency 43 25 17 7 4 2 2 71 11 8613
2019 11 to 20 years in current department or agency 46 25 14 6 4 2 3 75 10 6333
2019 More than 20 years in current department or agency 51 21 12 5 3 2 6 78 9 3792

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 81 8 3 1 1 3 3 94 3 6948
2020 3 to 10 years in current department or agency 74 10 5 2 2 4 3 90 5 10268
2020 11 to 20 years in current department or agency 72 10 5 3 3 3 4 88 6 6982
2020 More than 20 years in current department or agency 72 9 5 3 3 3 6 89 6 4125
2019 Less than 3 years in current department or agency 77 9 5 1 2 3 3 91 4 7264
2019 3 to 10 years in current department or agency 70 11 6 3 3 4 3 87 6 8601
2019 11 to 20 years in current department or agency 68 11 6 3 4 4 4 86 8 6324
2019 More than 20 years in current department or agency 66 11 6 3 4 4 6 86 8 3778

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 76 11 4 1 1 2 5 94 2 6948
2020 3 to 10 years in current department or agency 73 11 5 2 1 2 6 91 3 10270
2020 11 to 20 years in current department or agency 73 10 5 2 2 2 7 91 4 6994
2020 More than 20 years in current department or agency 72 10 4 2 1 2 9 92 3 4129
2019 Less than 3 years in current department or agency 78 8 3 1 1 2 7 94 3 7252
2019 3 to 10 years in current department or agency 76 8 4 1 2 2 8 93 3 8596
2019 11 to 20 years in current department or agency 74 8 4 1 2 2 9 92 4 6331
2019 More than 20 years in current department or agency 73 8 3 1 2 2 11 92 4 3790

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 35 15 9 3 0 1 72 12 6924
2020 3 to 10 years in current department or agency 32 37 15 10 5 0 0 69 16 10243
2020 11 to 20 years in current department or agency 34 38 13 10 5 0 0 72 15 6971
2020 More than 20 years in current department or agency 33 40 13 9 5 0 0 73 14 4101
2019 Less than 3 years in current department or agency 33 36 15 10 5 0 0 69 16 7266
2019 3 to 10 years in current department or agency 27 37 15 13 7 0 0 65 20 8595
2019 11 to 20 years in current department or agency 28 38 14 12 7 0 0 67 19 6315
2019 More than 20 years in current department or agency 29 38 13 11 8 0 0 67 19 3784
2018 Less than 3 years in current department or agency 29 36 18 11 6 1 0 66 17 8362
2018 3 to 10 years in current department or agency 24 37 16 13 9 0 0 61 23 8676
2018 11 to 20 years in current department or agency 25 39 14 13 9 0 0 64 23 6318
2018 More than 20 years in current department or agency 27 38 14 12 9 0 0 65 21 3882
2017 Less than 3 years in current department or agency 29 38 16 10 6 1 1 68 16 7607
2017 3 to 10 years in current department or agency 24 39 14 13 9 0 0 64 23 9557
2017 11 to 20 years in current department or agency 25 40 13 14 9 0 0 65 22 7053
2017 More than 20 years in current department or agency 26 41 13 12 8 0 0 67 20 4414
2014 Less than 3 years in current department or agency 24 39 16 12 6 1 1 65 19 6950
2014 3 to 10 years in current department or agency 20 40 14 15 10 0 0 61 26 11231
2014 11 to 20 years in current department or agency 20 40 13 15 12 0 0 59 27 7690
2014 More than 20 years in current department or agency 22 41 13 13 10 0 0 64 24 5810

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 32 16 8 3 0 1 72 11 6951
2020 3 to 10 years in current department or agency 35 34 17 9 5 0 0 69 14 10266
2020 11 to 20 years in current department or agency 36 35 15 8 5 0 0 72 13 7007
2020 More than 20 years in current department or agency 35 35 16 8 5 0 0 71 13 4126
2019 Less than 3 years in current department or agency 36 32 18 8 5 0 0 69 14 7285
2019 3 to 10 years in current department or agency 30 34 18 10 7 0 0 65 17 8633
2019 11 to 20 years in current department or agency 31 35 17 10 7 0 0 66 17 6330
2019 More than 20 years in current department or agency 31 35 16 10 8 0 0 66 18 3801
2018 Less than 3 years in current department or agency 33 33 18 9 5 0 0 67 14 8335
2018 3 to 10 years in current department or agency 27 35 18 12 8 0 0 62 21 8664
2018 11 to 20 years in current department or agency 28 35 17 11 8 0 0 63 19 6298
2018 More than 20 years in current department or agency 29 35 17 11 9 0 0 64 19 3870
2017 Less than 3 years in current department or agency 33 33 17 9 5 1 1 68 15 7602
2017 3 to 10 years in current department or agency 27 35 17 12 8 0 0 63 20 9565
2017 11 to 20 years in current department or agency 27 35 16 12 8 0 0 63 20 7052
2017 More than 20 years in current department or agency 28 36 16 12 7 0 0 64 19 4412
2014 Less than 3 years in current department or agency 30 36 17 11 6 0 1 66 17 6947
2014 3 to 10 years in current department or agency 25 36 16 13 9 0 0 61 22 11231
2014 11 to 20 years in current department or agency 24 35 16 13 10 0 0 60 24 7690
2014 More than 20 years in current department or agency 26 37 16 12 9 0 0 63 21 5807

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 39 9 4 2 0 0 86 5 6908
2020 3 to 10 years in current department or agency 37 42 11 7 2 0 0 80 9 10153
2020 11 to 20 years in current department or agency 37 43 11 6 3 0 0 80 9 6935
2020 More than 20 years in current department or agency 35 44 11 7 3 0 0 79 9 4094
2019 Less than 3 years in current department or agency 41 40 11 6 2 0 0 81 8 7180
2019 3 to 10 years in current department or agency 32 43 13 9 4 0 0 74 13 8519
2019 11 to 20 years in current department or agency 31 42 14 10 4 0 0 73 13 6239
2019 More than 20 years in current department or agency 31 42 14 9 4 0 0 73 13 3743
2018 Less than 3 years in current department or agency 39 38 13 7 3 0 0 77 9 8354
2018 3 to 10 years in current department or agency 28 39 16 10 6 0 0 68 16 8667
2018 11 to 20 years in current department or agency 28 38 16 11 6 0 0 66 18 6321
2018 More than 20 years in current department or agency 29 38 15 10 6 0 0 68 17 3881
2017 Less than 3 years in current department or agency 40 39 12 7 3 0 0 79 10 7605
2017 3 to 10 years in current department or agency 30 41 14 10 5 0 0 71 15 9567
2017 11 to 20 years in current department or agency 27 40 14 12 6 0 0 68 18 7050
2017 More than 20 years in current department or agency 28 41 15 11 5 0 0 69 16 4408
2014 Less than 3 years in current department or agency 38 41 12 6 3 0 0 79 9 6949
2014 3 to 10 years in current department or agency 29 41 15 9 5 0 0 70 15 11228
2014 11 to 20 years in current department or agency 26 40 15 12 7 0 0 66 18 7688
2014 More than 20 years in current department or agency 29 40 14 10 7 0 0 69 17 5810

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 39 17 6 2 5 1 73 9 6957
2020 3 to 10 years in current department or agency 24 40 19 9 4 4 0 67 13 10269
2020 11 to 20 years in current department or agency 23 42 19 9 4 4 0 67 13 7003
2020 More than 20 years in current department or agency 23 41 19 9 4 4 0 67 13 4130
2019 Less than 3 years in current department or agency 25 38 20 8 4 5 1 67 12 7277
2019 3 to 10 years in current department or agency 19 39 21 11 6 4 0 60 17 8631
2019 11 to 20 years in current department or agency 18 39 21 11 5 5 0 61 18 6348
2019 More than 20 years in current department or agency 19 40 20 11 6 4 0 62 17 3798
2018 Less than 3 years in current department or agency 28 33 21 7 4 5 1 65 12 8350
2018 3 to 10 years in current department or agency 18 34 24 12 8 3 0 54 21 8696
2018 11 to 20 years in current department or agency 18 34 24 13 8 3 0 54 21 6344
2018 More than 20 years in current department or agency 18 37 22 11 8 3 0 57 20 3898
2017 Less than 3 years in current department or agency 28 33 19 8 5 8 1 66 14 7616
2017 3 to 10 years in current department or agency 18 34 22 12 8 5 0 55 21 9588
2017 11 to 20 years in current department or agency 17 34 23 13 8 5 0 54 22 7071
2017 More than 20 years in current department or agency 17 36 23 12 7 4 0 56 21 4423

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 29 8 4 2 0 0 85 6 6954
2020 3 to 10 years in current department or agency 50 32 9 6 2 0 0 83 8 10261
2020 11 to 20 years in current department or agency 50 34 8 6 3 0 0 83 9 6995
2020 More than 20 years in current department or agency 49 34 9 5 3 0 0 83 8 4129
2019 Less than 3 years in current department or agency 54 30 9 5 2 0 0 84 7 7273
2019 3 to 10 years in current department or agency 47 34 9 6 4 0 0 81 10 8621
2019 11 to 20 years in current department or agency 46 35 9 7 4 0 0 81 10 6326
2019 More than 20 years in current department or agency 45 35 9 7 4 0 0 81 11 3792
2018 Less than 3 years in current department or agency 53 31 9 4 2 0 0 84 6 8380
2018 3 to 10 years in current department or agency 45 35 10 7 4 0 0 80 10 8690
2018 11 to 20 years in current department or agency 43 36 9 7 4 0 0 79 12 6337
2018 More than 20 years in current department or agency 42 36 10 7 4 0 1 79 11 3900
2017 Less than 3 years in current department or agency 52 31 9 5 2 0 1 84 7 7615
2017 3 to 10 years in current department or agency 43 35 10 7 4 0 0 78 12 9579
2017 11 to 20 years in current department or agency 40 36 10 8 5 0 0 77 13 7072
2017 More than 20 years in current department or agency 40 38 10 7 5 0 1 78 12 4425
2014 Less than 3 years in current department or agency 49 32 10 5 2 1 1 83 7 6950
2014 3 to 10 years in current department or agency 42 35 11 7 4 0 0 78 12 11223
2014 11 to 20 years in current department or agency 38 37 11 9 5 0 0 75 14 7686
2014 More than 20 years in current department or agency 38 37 12 8 5 0 1 76 12 5811

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 30 10 3 1 0 1 86 4 6929
2020 3 to 10 years in current department or agency 47 33 13 4 2 0 1 81 6 10230
2020 11 to 20 years in current department or agency 41 35 15 6 3 0 0 76 9 6941
2020 More than 20 years in current department or agency 39 33 16 7 4 0 0 73 11 4081
2019 Less than 3 years in current department or agency 51 31 13 3 1 0 1 83 5 7252
2019 3 to 10 years in current department or agency 43 34 15 5 2 0 1 78 7 8597
2019 11 to 20 years in current department or agency 39 34 18 6 3 0 1 73 9 6294
2019 More than 20 years in current department or agency 36 33 18 8 4 0 1 70 12 3753
2018 Less than 3 years in current department or agency 52 30 11 4 1 1 1 84 5 8393
2018 3 to 10 years in current department or agency 44 33 14 5 2 0 1 78 8 8730
2018 11 to 20 years in current department or agency 37 33 19 7 4 0 1 71 10 6369
2018 More than 20 years in current department or agency 35 33 18 9 4 0 1 69 13 3913
2017 Less than 3 years in current department or agency 52 31 10 3 1 1 2 85 4 7628
2017 3 to 10 years in current department or agency 46 34 12 4 2 0 2 82 5 9594
2017 11 to 20 years in current department or agency 39 36 15 6 3 0 2 76 8 7079
2017 More than 20 years in current department or agency 36 37 15 7 3 0 2 74 10 4427
2014 Less than 3 years in current department or agency 49 31 13 3 1 1 1 82 5 6952
2014 3 to 10 years in current department or agency 45 33 13 4 2 0 1 80 7 11231
2014 11 to 20 years in current department or agency 38 34 18 6 3 0 1 73 9 7688
2014 More than 20 years in current department or agency 35 34 18 7 4 0 1 70 11 5812

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 60 6979
2020 3 to 10 years in current department or agency 43 57 10309
2020 11 to 20 years in current department or agency 43 57 7016
2020 More than 20 years in current department or agency 39 61 4137

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 15 10 2 2 6 14 82 5 6973
2020 3 to 10 years in current department or agency 50 17 10 3 3 5 12 82 6 10291
2020 11 to 20 years in current department or agency 54 18 10 2 2 5 9 84 5 7014
2020 More than 20 years in current department or agency 52 21 10 2 2 6 8 84 5 4131

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 42 37 6985
2020 3 to 10 years in current department or agency 19 46 36 10314
2020 11 to 20 years in current department or agency 18 49 33 7024
2020 More than 20 years in current department or agency 29 44 27 4145
2019 Less than 3 years in current department or agency 22 39 38 7315
2019 3 to 10 years in current department or agency 22 39 38 8657
2019 11 to 20 years in current department or agency 20 45 35 6354
2019 More than 20 years in current department or agency 29 44 28 3812
2018 Less than 3 years in current department or agency 21 41 38 8413
2018 3 to 10 years in current department or agency 22 42 36 8742
2018 11 to 20 years in current department or agency 20 46 34 6383
2018 More than 20 years in current department or agency 28 46 26 3908
2017 Less than 3 years in current department or agency 23 41 36 7628
2017 3 to 10 years in current department or agency 20 44 36 9600
2017 11 to 20 years in current department or agency 20 49 32 7067
2017 More than 20 years in current department or agency 28 48 24 4422
2014 Less than 3 years in current department or agency 23 40 37 6952
2014 3 to 10 years in current department or agency 22 43 36 11229
2014 11 to 20 years in current department or agency 19 49 32 7688
2014 More than 20 years in current department or agency 24 51 25 5811

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 60 22 4 6 5 1468
2020 3 to 10 years in current department or agency 14 57 20 4 1 4 1922
2020 11 to 20 years in current department or agency 26 53 12 2 1 5 1277
2020 More than 20 years in current department or agency 74 17 4 2 1 2 1218
2019 Less than 3 years in current department or agency 4 50 25 7 10 4 1594
2019 3 to 10 years in current department or agency 12 51 23 6 3 5 1927
2019 11 to 20 years in current department or agency 24 51 15 4 1 5 1275
2019 More than 20 years in current department or agency 72 17 4 3 0 3 1088
2018 Less than 3 years in current department or agency 3 50 24 6 11 5 1763
2018 3 to 10 years in current department or agency 11 53 24 5 1 5 1954
2018 11 to 20 years in current department or agency 23 49 17 4 1 5 1292
2018 More than 20 years in current department or agency 70 19 4 3 1 3 1084
2017 Less than 3 years in current department or agency 3 42 22 6 21 6 1725
2017 3 to 10 years in current department or agency 12 51 21 6 4 7 1964
2017 11 to 20 years in current department or agency 26 46 14 5 1 8 1389
2017 More than 20 years in current department or agency 73 15 4 3 1 4 1236
2014 Less than 3 years in current department or agency 5 55 20 9 9999 11 1595
2014 3 to 10 years in current department or agency 12 55 20 8 9999 6 2435
2014 11 to 20 years in current department or agency 30 46 10 8 9999 6 1453
2014 More than 20 years in current department or agency 69 20 3 5 9999 4 1387
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 32 6 3 1 0 0 90 4 6918
2020 3 to 10 years in current department or agency 52 36 7 3 1 0 0 88 5 10248
2020 11 to 20 years in current department or agency 51 37 7 3 2 0 0 88 5 6965
2020 More than 20 years in current department or agency 52 36 7 3 1 0 0 88 4 4105
2019 Less than 3 years in current department or agency 53 34 8 3 1 0 0 87 4 7261
2019 3 to 10 years in current department or agency 45 38 9 5 2 0 0 84 7 8595
2019 11 to 20 years in current department or agency 44 40 9 5 2 0 0 85 6 6317
2019 More than 20 years in current department or agency 46 38 9 4 2 0 0 85 6 3788
2018 Less than 3 years in current department or agency 52 37 6 3 1 0 0 90 4 8396
2018 3 to 10 years in current department or agency 46 40 8 4 2 0 0 86 6 8704
2018 11 to 20 years in current department or agency 45 41 9 4 2 0 0 85 6 6346
2018 More than 20 years in current department or agency 46 39 9 4 2 0 0 86 6 3902
2017 Less than 3 years in current department or agency 50 36 8 4 2 1 0 87 5 7618
2017 3 to 10 years in current department or agency 42 41 9 5 3 0 0 83 8 9577
2017 11 to 20 years in current department or agency 39 42 10 5 3 1 0 82 8 7063
2017 More than 20 years in current department or agency 42 42 9 4 2 1 0 84 7 4419
2014 Less than 3 years in current department or agency 47 39 9 3 2 1 0 86 5 6948
2014 3 to 10 years in current department or agency 40 41 11 5 3 1 0 82 8 11224
2014 11 to 20 years in current department or agency 39 42 11 5 3 0 0 81 8 7686
2014 More than 20 years in current department or agency 42 40 10 4 2 1 0 83 6 5807

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 39 9 3 1 1 0 87 4 6958
2020 3 to 10 years in current department or agency 36 43 13 5 2 1 0 80 7 10286
2020 11 to 20 years in current department or agency 34 46 13 5 2 1 0 80 7 7002
2020 More than 20 years in current department or agency 34 47 13 4 2 1 0 82 6 4134
2019 Less than 3 years in current department or agency 37 42 13 5 2 1 0 80 7 7294
2019 3 to 10 years in current department or agency 27 44 17 7 3 1 0 72 11 8642
2019 11 to 20 years in current department or agency 27 45 17 7 3 1 0 73 10 6345
2019 More than 20 years in current department or agency 27 45 17 7 3 1 0 72 10 3807
2018 Less than 3 years in current department or agency 37 42 13 5 2 1 0 80 7 8347
2018 3 to 10 years in current department or agency 26 44 17 9 4 1 0 70 13 8674
2018 11 to 20 years in current department or agency 24 44 18 10 4 1 0 69 14 6333
2018 More than 20 years in current department or agency 25 43 19 8 4 1 0 68 12 3893
2017 Less than 3 years in current department or agency 40 39 12 6 3 2 0 80 9 7619
2017 3 to 10 years in current department or agency 27 42 16 9 5 1 0 70 14 9579
2017 11 to 20 years in current department or agency 25 43 17 10 6 1 0 68 15 7069
2017 More than 20 years in current department or agency 25 43 18 8 5 1 0 69 13 4418
2014 Less than 3 years in current department or agency 42 38 12 4 2 1 0 82 6 6951
2014 3 to 10 years in current department or agency 31 42 15 7 3 1 0 74 10 11230
2014 11 to 20 years in current department or agency 29 42 16 8 4 1 0 71 12 7689
2014 More than 20 years in current department or agency 29 43 17 6 4 1 0 73 10 5812

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 18 33 26 14 1 2 41 25 6960
2020 3 to 10 years in current department or agency 9 23 37 21 9 0 1 31 32 10287
2020 11 to 20 years in current department or agency 10 25 38 19 6 0 1 26 35 7012
2020 More than 20 years in current department or agency 10 27 39 17 6 0 1 23 37 4136
2019 Less than 3 years in current department or agency 7 19 34 24 14 1 1 39 26 7280
2019 3 to 10 years in current department or agency 10 24 36 20 8 1 1 28 35 8630
2019 11 to 20 years in current department or agency 11 26 40 16 6 0 1 22 38 6347
2019 More than 20 years in current department or agency 12 30 39 15 4 0 1 19 42 3804
2018 Less than 3 years in current department or agency 7 17 33 25 14 2 2 40 25 8363
2018 3 to 10 years in current department or agency 10 25 37 19 7 0 1 26 36 8680
2018 11 to 20 years in current department or agency 12 28 38 16 5 0 1 21 40 6339
2018 More than 20 years in current department or agency 12 31 39 13 4 0 1 17 43 3897
2017 Less than 3 years in current department or agency 6 15 33 22 16 2 6 42 23 7582
2017 3 to 10 years in current department or agency 11 23 36 18 8 1 4 27 35 9558
2017 11 to 20 years in current department or agency 13 28 37 14 6 1 2 20 42 7049
2017 More than 20 years in current department or agency 12 30 38 12 5 1 2 17 44 4406
2014 Less than 3 years in current department or agency 6 18 34 22 13 2 5 37 26 6934
2014 3 to 10 years in current department or agency 10 25 37 18 7 1 2 26 36 11212
2014 11 to 20 years in current department or agency 13 30 36 13 5 0 2 18 45 7673
2014 More than 20 years in current department or agency 12 32 38 12 4 0 1 17 45 5801

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 9 21 32 28 3 2 64 14 6948
2020 3 to 10 years in current department or agency 5 12 27 32 20 2 2 54 18 10240
2020 11 to 20 years in current department or agency 6 12 27 34 18 1 2 53 19 6998
2020 More than 20 years in current department or agency 5 14 29 32 16 1 2 50 20 4117
2019 Less than 3 years in current department or agency 7 14 25 28 23 2 2 53 22 7257
2019 3 to 10 years in current department or agency 10 17 29 27 15 2 2 43 28 8601
2019 11 to 20 years in current department or agency 9 19 31 25 13 1 2 39 29 6333
2019 More than 20 years in current department or agency 10 20 32 25 10 1 1 36 30 3795
2018 Less than 3 years in current department or agency 7 13 24 27 23 3 2 53 22 8325
2018 3 to 10 years in current department or agency 11 19 30 25 12 1 2 38 31 8655
2018 11 to 20 years in current department or agency 11 20 32 24 11 1 1 35 32 6321
2018 More than 20 years in current department or agency 11 21 34 22 9 1 1 32 33 3887
2017 Less than 3 years in current department or agency 7 12 24 22 24 4 6 51 22 7568
2017 3 to 10 years in current department or agency 12 18 29 21 14 2 4 37 32 9523
2017 11 to 20 years in current department or agency 12 20 32 20 11 2 3 33 34 7027
2017 More than 20 years in current department or agency 11 21 34 20 10 2 3 31 34 4390
2014 Less than 3 years in current department or agency 8 14 25 23 21 4 5 48 24 6923
2014 3 to 10 years in current department or agency 10 19 30 22 13 2 3 37 31 11199
2014 11 to 20 years in current department or agency 13 22 31 20 9 2 3 31 36 7665
2014 More than 20 years in current department or agency 11 22 34 20 9 2 2 30 35 5797

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 12 27 29 21 3 4 54 18 6938
2020 3 to 10 years in current department or agency 8 16 32 27 14 1 2 42 25 10264
2020 11 to 20 years in current department or agency 10 21 36 22 9 1 2 32 32 7006
2020 More than 20 years in current department or agency 11 22 36 20 9 1 2 29 33 4125
2019 Less than 3 years in current department or agency 8 14 30 26 17 2 3 46 23 7260
2019 3 to 10 years in current department or agency 12 21 32 21 11 1 2 34 33 8615
2019 11 to 20 years in current department or agency 14 25 34 17 8 1 2 26 40 6335
2019 More than 20 years in current department or agency 15 26 34 17 6 1 2 23 42 3790
2018 Less than 3 years in current department or agency 7 15 28 27 18 3 4 47 23 8314
2018 3 to 10 years in current department or agency 13 21 31 21 10 1 3 32 36 8645
2018 11 to 20 years in current department or agency 16 25 32 17 7 1 2 25 41 6327
2018 More than 20 years in current department or agency 16 27 33 16 5 1 2 22 44 3882
2017 Less than 3 years in current department or agency 7 13 27 23 19 4 7 47 23 7581
2017 3 to 10 years in current department or agency 12 20 31 19 11 2 5 32 35 9524
2017 11 to 20 years in current department or agency 16 23 32 17 8 1 3 26 41 7042
2017 More than 20 years in current department or agency 15 25 33 16 7 2 3 24 41 4400
2014 Less than 3 years in current department or agency 8 16 28 22 17 4 6 43 27 6918
2014 3 to 10 years in current department or agency 13 20 30 21 11 2 4 33 35 11202
2014 11 to 20 years in current department or agency 16 23 32 18 7 1 3 26 41 7670
2014 More than 20 years in current department or agency 15 24 33 16 7 1 3 25 41 5800

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 6 19 35 33 1 4 71 8 6928
2020 3 to 10 years in current department or agency 4 9 27 35 21 1 3 59 14 10235
2020 11 to 20 years in current department or agency 6 13 34 32 13 0 2 46 19 6982
2020 More than 20 years in current department or agency 7 15 37 28 11 1 1 40 22 4113
2019 Less than 3 years in current department or agency 4 7 23 34 27 1 3 64 11 7241
2019 3 to 10 years in current department or agency 6 12 30 32 17 1 3 50 19 8604
2019 11 to 20 years in current department or agency 7 15 35 29 11 0 2 41 23 6298
2019 More than 20 years in current department or agency 8 18 39 24 7 1 1 32 27 3775
2018 Less than 3 years in current department or agency 4 8 22 33 28 2 4 65 12 8316
2018 3 to 10 years in current department or agency 8 13 31 30 14 1 3 47 22 8647
2018 11 to 20 years in current department or agency 8 17 36 26 10 0 2 37 26 6305
2018 More than 20 years in current department or agency 10 21 38 22 7 1 1 30 31 3880
2017 Less than 3 years in current department or agency 4 7 20 29 29 3 8 64 13 7538
2017 3 to 10 years in current department or agency 7 12 29 28 16 1 6 47 21 9487
2017 11 to 20 years in current department or agency 9 16 36 26 10 1 3 37 26 7016
2017 More than 20 years in current department or agency 10 20 37 23 8 1 2 31 30 4387
2014 Less than 3 years in current department or agency 4 8 24 29 25 3 7 60 14 6898
2014 3 to 10 years in current department or agency 6 12 30 29 16 1 4 48 19 11186
2014 11 to 20 years in current department or agency 10 16 36 26 9 1 3 36 27 7653
2014 More than 20 years in current department or agency 10 20 39 21 7 1 2 29 31 5785

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 9 21 32 30 1 3 65 13 6942
2020 3 to 10 years in current department or agency 6 14 28 30 19 1 2 51 21 10247
2020 11 to 20 years in current department or agency 9 19 32 26 12 1 2 39 28 6996
2020 More than 20 years in current department or agency 9 20 33 24 11 1 2 36 29 4122
2019 Less than 3 years in current department or agency 5 11 24 30 26 2 3 58 16 7260
2019 3 to 10 years in current department or agency 10 18 29 25 15 1 2 41 29 8611
2019 11 to 20 years in current department or agency 13 22 33 20 9 1 2 30 36 6338
2019 More than 20 years in current department or agency 15 23 34 18 8 0 2 26 39 3803
2018 Less than 3 years in current department or agency 5 12 24 28 24 3 4 56 18 8335
2018 3 to 10 years in current department or agency 13 21 30 22 11 1 2 34 35 8668
2018 11 to 20 years in current department or agency 16 25 32 18 7 1 2 26 42 6325
2018 More than 20 years in current department or agency 17 27 32 15 6 0 2 22 46 3892
2017 Less than 3 years in current department or agency 5 11 21 24 26 3 8 58 18 7570
2017 3 to 10 years in current department or agency 12 19 29 21 13 1 5 37 32 9528
2017 11 to 20 years in current department or agency 17 23 31 16 8 1 3 26 42 7036
2017 More than 20 years in current department or agency 17 25 32 16 7 1 2 23 44 4396
2014 Less than 3 years in current department or agency 7 12 25 23 23 3 7 52 21 6920
2014 3 to 10 years in current department or agency 12 20 30 21 13 1 4 35 33 11201
2014 11 to 20 years in current department or agency 17 25 31 16 8 1 2 24 44 7663
2014 More than 20 years in current department or agency 18 26 30 15 7 1 3 23 46 5795

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 7 17 28 32 7 4 68 12 6924
2020 3 to 10 years in current department or agency 5 11 23 31 23 3 3 58 18 10209
2020 11 to 20 years in current department or agency 6 12 26 32 19 2 3 54 19 6964
2020 More than 20 years in current department or agency 6 14 28 31 16 3 3 50 21 4104
2019 Less than 3 years in current department or agency 8 13 24 26 24 4 3 53 22 7249
2019 3 to 10 years in current department or agency 11 17 27 24 17 2 2 43 29 8586
2019 11 to 20 years in current department or agency 11 18 30 24 12 2 3 38 31 6325
2019 More than 20 years in current department or agency 12 21 31 23 10 1 2 34 34 3790
2018 Less than 3 years in current department or agency 7 13 22 24 24 6 3 53 22 8313
2018 3 to 10 years in current department or agency 11 17 27 26 14 2 3 42 30 8640
2018 11 to 20 years in current department or agency 12 20 29 24 11 2 2 37 33 6314
2018 More than 20 years in current department or agency 12 22 30 23 9 1 3 33 36 3884
2017 Less than 3 years in current department or agency 6 11 20 22 24 9 8 55 20 7579
2017 3 to 10 years in current department or agency 10 15 26 23 16 3 6 43 28 9536
2017 11 to 20 years in current department or agency 11 18 29 24 12 2 5 38 31 7035
2017 More than 20 years in current department or agency 11 22 30 22 10 2 4 34 35 4395
2014 Less than 3 years in current department or agency 5 11 22 23 22 7 8 54 20 6914
2014 3 to 10 years in current department or agency 9 16 26 25 17 3 5 45 27 11196
2014 11 to 20 years in current department or agency 10 17 29 26 12 2 4 40 30 7667
2014 More than 20 years in current department or agency 10 20 30 24 10 1 5 37 32 5791

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 12 29 27 21 3 2 51 19 6933
2020 3 to 10 years in current department or agency 8 17 34 24 13 2 2 38 26 10252
2020 11 to 20 years in current department or agency 9 20 38 21 9 1 2 30 30 6980
2020 More than 20 years in current department or agency 9 22 38 19 9 2 2 29 31 4112
2019 Less than 3 years in current department or agency 8 15 31 24 17 2 2 43 24 7264
2019 3 to 10 years in current department or agency 12 22 33 20 10 1 2 31 35 8613
2019 11 to 20 years in current department or agency 13 24 36 17 7 1 2 24 39 6323
2019 More than 20 years in current department or agency 14 25 38 15 6 1 2 21 40 3795
2018 Less than 3 years in current department or agency 8 16 30 23 17 4 3 43 25 8355
2018 3 to 10 years in current department or agency 14 23 34 17 8 1 2 26 39 8674
2018 11 to 20 years in current department or agency 15 24 36 15 6 2 2 22 41 6341
2018 More than 20 years in current department or agency 15 27 35 14 5 2 2 20 44 3896
2017 Less than 3 years in current department or agency 7 15 30 20 18 5 6 42 25 7593
2017 3 to 10 years in current department or agency 13 21 34 16 9 2 4 27 37 9522
2017 11 to 20 years in current department or agency 15 24 35 14 7 2 3 22 41 7043
2017 More than 20 years in current department or agency 15 25 35 14 6 2 3 21 42 4393
2014 Less than 3 years in current department or agency 9 16 30 20 16 4 5 39 28 6925
2014 3 to 10 years in current department or agency 13 21 32 18 10 2 4 29 36 11207
2014 11 to 20 years in current department or agency 15 24 34 15 7 2 3 23 41 7671
2014 More than 20 years in current department or agency 15 25 36 14 6 2 3 21 42 5791

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 15 35 26 17 1 1 44 21 6962
2020 3 to 10 years in current department or agency 7 17 37 25 12 0 1 38 24 10280
2020 11 to 20 years in current department or agency 6 16 40 26 11 0 1 37 23 7013
2020 More than 20 years in current department or agency 5 16 40 27 11 1 1 39 21 4136
2019 Less than 3 years in current department or agency 7 16 33 25 18 1 1 43 23 7281
2019 3 to 10 years in current department or agency 10 18 34 24 12 1 1 36 29 8624
2019 11 to 20 years in current department or agency 10 20 35 23 11 1 1 35 30 6336
2019 More than 20 years in current department or agency 9 19 36 25 10 1 1 36 28 3802

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 40 13 7 2 2 0 77 9 6937
2020 3 to 10 years in current department or agency 25 41 17 12 4 1 0 67 16 10240
2020 11 to 20 years in current department or agency 22 43 18 11 4 1 0 66 15 6974
2020 More than 20 years in current department or agency 21 45 17 11 4 1 0 67 15 4112
2019 Less than 3 years in current department or agency 27 38 18 12 4 2 0 66 16 7251
2019 3 to 10 years in current department or agency 16 36 20 18 8 1 0 53 26 8596
2019 11 to 20 years in current department or agency 13 37 21 19 8 1 0 51 28 6315
2019 More than 20 years in current department or agency 13 36 22 19 9 1 0 50 28 3792

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 24 6 4 2 1 0 87 6 6943
2020 3 to 10 years in current department or agency 50 30 9 6 4 1 0 81 10 10284
2020 11 to 20 years in current department or agency 50 30 9 6 4 1 0 81 10 6981
2020 More than 20 years in current department or agency 51 31 8 5 4 1 0 83 9 4127
2019 Less than 3 years in current department or agency 56 26 7 6 3 1 0 84 9 7271
2019 3 to 10 years in current department or agency 46 29 10 8 5 1 0 76 14 8593
2019 11 to 20 years in current department or agency 45 31 9 8 5 1 0 77 14 6336
2019 More than 20 years in current department or agency 47 30 9 8 4 1 0 78 12 3789
2018 Less than 3 years in current department or agency 54 28 8 6 3 1 0 83 9 8373
2018 3 to 10 years in current department or agency 40 32 10 10 7 1 0 73 17 8665
2018 11 to 20 years in current department or agency 39 34 10 9 7 1 0 74 16 6323
2018 More than 20 years in current department or agency 43 34 8 8 5 1 0 78 14 3883
2017 Less than 3 years in current department or agency 56 26 8 5 3 2 0 84 9 7625
2017 3 to 10 years in current department or agency 44 31 9 8 6 1 0 76 15 9596
2017 11 to 20 years in current department or agency 41 33 9 9 6 1 0 76 15 7074
2017 More than 20 years in current department or agency 44 35 9 7 5 1 0 80 12 4422
2014 Less than 3 years in current department or agency 58 25 7 6 3 1 0 84 9 6949
2014 3 to 10 years in current department or agency 48 29 8 9 5 1 0 78 14 11228
2014 11 to 20 years in current department or agency 45 30 9 9 6 1 0 76 15 7687
2014 More than 20 years in current department or agency 49 31 8 7 4 1 0 81 11 5806

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 24 4 2 1 0 0 93 4 6924
2020 3 to 10 years in current department or agency 55 32 6 4 2 0 0 88 6 10254
2020 11 to 20 years in current department or agency 55 33 5 4 2 0 0 88 6 6967
2020 More than 20 years in current department or agency 56 32 5 4 2 0 0 89 6 4107
2019 Less than 3 years in current department or agency 58 30 6 5 2 0 0 88 6 7278
2019 3 to 10 years in current department or agency 48 34 8 6 3 0 0 83 9 8614
2019 11 to 20 years in current department or agency 47 35 8 7 3 0 0 83 10 6324
2019 More than 20 years in current department or agency 49 36 6 6 2 0 0 86 8 3797
2018 Less than 3 years in current department or agency 57 31 5 4 2 0 0 89 6 8365
2018 3 to 10 years in current department or agency 44 38 8 7 3 0 0 82 10 8674
2018 11 to 20 years in current department or agency 42 40 8 6 3 0 0 82 9 6324
2018 More than 20 years in current department or agency 45 38 7 6 3 0 0 84 8 3885
2017 Less than 3 years in current department or agency 56 32 5 4 2 0 0 89 6 7612
2017 3 to 10 years in current department or agency 41 40 8 7 3 0 0 82 10 9589
2017 11 to 20 years in current department or agency 38 43 8 7 4 0 0 81 11 7059
2017 More than 20 years in current department or agency 40 43 8 6 2 0 0 84 8 4405
2014 Less than 3 years in current department or agency 55 34 5 4 2 0 0 89 6 6946
2014 3 to 10 years in current department or agency 43 41 8 6 2 0 0 84 8 11222
2014 11 to 20 years in current department or agency 40 43 8 7 3 0 0 83 9 7688
2014 More than 20 years in current department or agency 43 43 7 5 2 0 0 86 7 5805

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 30 10 3 1 2 1 86 4 6900
2020 3 to 10 years in current department or agency 43 36 13 4 2 2 0 81 6 10211
2020 11 to 20 years in current department or agency 44 37 11 4 2 1 0 83 6 6944
2020 More than 20 years in current department or agency 43 38 11 4 2 2 0 82 6 4093
2019 Less than 3 years in current department or agency 46 34 13 3 2 2 1 81 5 7288
2019 3 to 10 years in current department or agency 39 38 14 5 3 2 0 78 7 8633
2019 11 to 20 years in current department or agency 38 39 13 5 3 2 0 79 8 6339
2019 More than 20 years in current department or agency 39 39 12 5 3 1 0 79 8 3798
2018 Less than 3 years in current department or agency 42 35 14 3 2 3 1 80 5 8381
2018 3 to 10 years in current department or agency 33 42 15 5 3 2 0 76 8 8687
2018 11 to 20 years in current department or agency 32 43 14 5 3 2 0 77 8 6337
2018 More than 20 years in current department or agency 37 40 14 5 3 1 0 78 8 3889

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 33 8 3 1 1 0 88 5 6924
2020 3 to 10 years in current department or agency 41 37 12 5 3 2 0 80 8 10222
2020 11 to 20 years in current department or agency 38 40 12 6 3 1 0 79 9 6976
2020 More than 20 years in current department or agency 36 41 12 6 3 2 0 79 9 4120
2019 Less than 3 years in current department or agency 49 35 9 4 2 1 0 85 6 7261
2019 3 to 10 years in current department or agency 38 38 13 6 3 1 0 77 10 8585
2019 11 to 20 years in current department or agency 34 40 13 7 3 2 0 76 11 6301
2019 More than 20 years in current department or agency 35 39 14 7 4 2 0 75 11 3785
2018 Less than 3 years in current department or agency 58 30 7 2 1 1 0 89 4 8321
2018 3 to 10 years in current department or agency 43 38 11 4 3 1 0 82 7 8676
2018 11 to 20 years in current department or agency 40 39 11 5 3 1 0 81 8 6326
2018 More than 20 years in current department or agency 40 40 12 5 2 1 0 81 7 3889
2017 Less than 3 years in current department or agency 56 32 7 3 1 2 0 89 4 7625
2017 3 to 10 years in current department or agency 41 39 11 5 3 1 0 81 7 9586
2017 11 to 20 years in current department or agency 36 41 12 5 3 2 0 79 9 7069
2017 More than 20 years in current department or agency 34 43 12 5 3 2 0 80 8 4417
2014 Less than 3 years in current department or agency 58 30 7 3 1 1 0 89 4 6952
2014 3 to 10 years in current department or agency 47 35 9 4 2 2 0 84 7 11227
2014 11 to 20 years in current department or agency 41 37 12 6 3 2 0 79 9 7686
2014 More than 20 years in current department or agency 40 40 11 4 3 2 0 82 7 5811

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 29 8 2 1 3 0 88 3 6946
2020 3 to 10 years in current department or agency 48 34 11 3 2 3 0 84 5 10271
2020 11 to 20 years in current department or agency 47 35 10 3 2 2 0 84 5 6994
2020 More than 20 years in current department or agency 46 37 10 3 2 2 0 85 5 4115
2019 Less than 3 years in current department or agency 57 29 8 2 1 2 0 88 4 7269
2019 3 to 10 years in current department or agency 47 34 12 3 2 2 0 82 6 8586
2019 11 to 20 years in current department or agency 45 35 11 3 2 2 0 83 6 6325
2019 More than 20 years in current department or agency 46 36 11 3 2 3 0 84 5 3775
2018 Less than 3 years in current department or agency 59 29 8 2 1 2 0 89 3 8320
2018 3 to 10 years in current department or agency 46 35 11 3 2 2 0 83 5 8673
2018 11 to 20 years in current department or agency 45 37 10 3 2 2 0 84 6 6334
2018 More than 20 years in current department or agency 44 38 11 3 2 2 0 84 5 3894
2017 Less than 3 years in current department or agency 53 30 9 2 1 4 0 87 4 7611
2017 3 to 10 years in current department or agency 41 36 13 3 3 3 0 80 6 9583
2017 11 to 20 years in current department or agency 38 38 14 4 3 2 0 79 7 7059
2017 More than 20 years in current department or agency 38 39 14 4 2 3 1 80 6 4412
2014 Less than 3 years in current department or agency 60 28 7 2 1 2 0 90 3 6946
2014 3 to 10 years in current department or agency 51 32 10 3 2 3 0 85 5 11228
2014 11 to 20 years in current department or agency 45 34 11 4 2 2 0 82 6 7687
2014 More than 20 years in current department or agency 44 37 12 3 2 2 0 83 5 5803

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 69 25 4 1 1 0 0 93 2 6954
2020 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 10266
2020 11 to 20 years in current department or agency 51 35 8 4 2 0 0 86 6 6986
2020 More than 20 years in current department or agency 49 37 8 4 2 0 0 86 6 4129
2019 Less than 3 years in current department or agency 61 29 6 2 1 0 0 90 4 7279
2019 3 to 10 years in current department or agency 48 34 10 5 3 0 0 83 7 8624
2019 11 to 20 years in current department or agency 44 37 10 5 3 0 0 81 9 6344
2019 More than 20 years in current department or agency 42 38 10 6 4 0 0 80 10 3803
2018 Less than 3 years in current department or agency 63 28 5 2 1 0 0 91 3 8300
2018 3 to 10 years in current department or agency 45 37 9 5 3 0 0 82 8 8675
2018 11 to 20 years in current department or agency 42 39 10 5 4 0 0 80 9 6313
2018 More than 20 years in current department or agency 40 39 11 6 4 0 0 79 10 3886
2017 Less than 3 years in current department or agency 61 29 5 3 1 0 0 90 4 7624
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 9582
2017 11 to 20 years in current department or agency 37 40 11 7 5 0 0 78 11 7074
2017 More than 20 years in current department or agency 36 42 11 7 4 0 0 78 12 4419
2014 Less than 3 years in current department or agency 63 28 5 2 1 0 0 92 4 6948
2014 3 to 10 years in current department or agency 49 35 8 4 3 0 0 85 7 11225
2014 11 to 20 years in current department or agency 42 37 10 7 4 0 0 79 11 7683
2014 More than 20 years in current department or agency 40 39 10 6 4 0 0 80 10 5809

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 21 12 3 3 6 4 80 7 6957
2020 3 to 10 years in current department or agency 46 23 14 4 3 6 3 76 9 10290
2020 11 to 20 years in current department or agency 48 25 12 4 3 5 3 78 8 7000
2020 More than 20 years in current department or agency 47 25 12 4 3 5 3 79 8 4136

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 28 10 3 1 4 1 84 5 6952
2020 3 to 10 years in current department or agency 45 32 13 3 2 4 1 80 6 10276
2020 11 to 20 years in current department or agency 45 34 12 3 2 3 0 82 6 7007
2020 More than 20 years in current department or agency 45 36 12 3 2 3 1 83 5 4133

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 28 9 4 2 4 2 83 7 6942
2020 3 to 10 years in current department or agency 45 30 11 5 4 4 2 79 9 10266
2020 11 to 20 years in current department or agency 44 30 11 6 4 4 2 79 10 6977
2020 More than 20 years in current department or agency 43 32 11 4 4 4 2 80 9 4122

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 10 28 12 28 15 1 19 48 101
2020 3 to 10 years in current department or agency 3 9 20 18 35 14 0 15 62 214
2020 11 to 20 years in current department or agency 3 9 27 18 32 11 0 14 55 152
2020 More than 20 years in current department or agency 0 8 23 13 37 18 0 10 62 61

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 28 15 4 2 7 5 76 6 6952
2020 3 to 10 years in current department or agency 29 33 19 7 4 5 4 68 11 10286
2020 11 to 20 years in current department or agency 28 35 18 7 4 5 3 68 12 6986
2020 More than 20 years in current department or agency 29 36 18 6 4 5 3 70 11 4130
2019 Less than 3 years in current department or agency 38 30 15 6 3 5 3 74 10 7277
2019 3 to 10 years in current department or agency 29 31 18 9 6 5 3 65 16 8616
2019 11 to 20 years in current department or agency 28 33 17 9 6 4 2 65 17 6333
2019 More than 20 years in current department or agency 29 33 18 8 5 5 2 67 14 3797
2018 Less than 3 years in current department or agency 30 32 18 6 3 7 4 69 11 8375
2018 3 to 10 years in current department or agency 21 35 21 10 7 5 2 60 17 8680
2018 11 to 20 years in current department or agency 19 36 20 11 7 5 2 60 19 6337
2018 More than 20 years in current department or agency 23 39 19 8 6 3 2 65 15 3895
2017 Less than 3 years in current department or agency 36 28 14 5 3 8 6 75 10 7622
2017 3 to 10 years in current department or agency 27 33 16 9 7 4 3 65 17 9597
2017 11 to 20 years in current department or agency 26 35 16 9 7 4 2 65 18 7070
2017 More than 20 years in current department or agency 27 37 16 8 6 4 2 68 15 4420
2014 Less than 3 years in current department or agency 41 29 12 5 3 6 4 78 9 6952
2014 3 to 10 years in current department or agency 33 33 15 8 5 3 3 70 14 11226
2014 11 to 20 years in current department or agency 30 35 15 10 6 3 2 68 17 7688
2014 More than 20 years in current department or agency 33 36 14 7 5 3 2 73 12 5812

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 32 10 6 3 2 1 81 9 6965
2020 3 to 10 years in current department or agency 38 36 13 7 3 2 1 76 10 10274
2020 11 to 20 years in current department or agency 37 38 12 6 4 2 1 77 10 6991
2020 More than 20 years in current department or agency 36 39 12 7 3 2 1 77 10 4127
2019 Less than 3 years in current department or agency 41 34 12 6 3 2 1 78 9 7278
2019 3 to 10 years in current department or agency 33 38 14 8 4 2 1 74 12 8621
2019 11 to 20 years in current department or agency 32 39 14 8 4 2 1 74 12 6333
2019 More than 20 years in current department or agency 32 39 15 8 4 2 1 73 12 3802
2018 Less than 3 years in current department or agency 42 35 11 6 2 2 1 80 8 8346
2018 3 to 10 years in current department or agency 33 39 14 8 4 2 1 74 12 8673
2018 11 to 20 years in current department or agency 33 41 12 7 4 2 1 76 12 6345
2018 More than 20 years in current department or agency 33 41 13 7 4 1 1 75 11 3887
2017 Less than 3 years in current department or agency 46 32 10 5 3 4 1 82 8 7601
2017 3 to 10 years in current department or agency 38 38 11 6 4 2 1 78 10 9581
2017 11 to 20 years in current department or agency 36 39 11 7 4 2 1 77 11 7055
2017 More than 20 years in current department or agency 35 40 12 6 3 2 1 77 10 4414
2014 Less than 3 years in current department or agency 52 32 7 4 2 2 1 87 6 6948
2014 3 to 10 years in current department or agency 44 37 9 5 2 2 1 83 8 11231
2014 11 to 20 years in current department or agency 40 39 10 6 3 2 1 81 9 7687
2014 More than 20 years in current department or agency 41 39 9 5 3 2 1 82 8 5807

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 33 9 2 1 1 0 87 3 6938
2020 3 to 10 years in current department or agency 43 36 13 4 2 1 0 80 6 10247
2020 11 to 20 years in current department or agency 41 39 13 5 3 1 0 80 7 6989
2020 More than 20 years in current department or agency 39 40 13 4 2 1 0 80 7 4125
2019 Less than 3 years in current department or agency 44 36 13 4 2 1 0 81 6 7257
2019 3 to 10 years in current department or agency 34 38 17 6 4 1 0 72 10 8609
2019 11 to 20 years in current department or agency 33 40 16 7 4 1 0 73 11 6330
2019 More than 20 years in current department or agency 33 38 17 7 4 1 0 72 12 3794
2018 Less than 3 years in current department or agency 46 36 12 4 2 1 0 83 5 8308
2018 3 to 10 years in current department or agency 33 39 17 7 4 1 0 72 11 8653
2018 11 to 20 years in current department or agency 32 41 15 7 4 1 0 74 11 6330
2018 More than 20 years in current department or agency 33 39 16 7 4 1 0 73 11 3878

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 27 16 8 5 8 2 68 14 6947
2020 3 to 10 years in current department or agency 27 27 17 12 8 7 2 59 22 10273
2020 11 to 20 years in current department or agency 23 29 18 13 9 6 2 56 24 7004
2020 More than 20 years in current department or agency 24 30 17 12 8 6 2 59 22 4133
2019 Less than 3 years in current department or agency 29 27 17 10 7 8 2 62 19 7293
2019 3 to 10 years in current department or agency 22 26 19 14 12 6 1 52 28 8621
2019 11 to 20 years in current department or agency 18 28 19 15 13 6 1 50 30 6350
2019 More than 20 years in current department or agency 21 28 19 13 12 5 2 52 28 3798
2018 Less than 3 years in current department or agency 30 27 17 9 7 8 1 63 18 8344
2018 3 to 10 years in current department or agency 19 28 20 15 12 5 1 49 29 8680
2018 11 to 20 years in current department or agency 18 28 19 16 14 5 1 48 31 6342
2018 More than 20 years in current department or agency 19 30 19 14 12 5 2 52 28 3893
2017 Less than 3 years in current department or agency 28 25 16 10 7 12 2 62 20 7609
2017 3 to 10 years in current department or agency 20 27 17 15 12 7 1 51 30 9574
2017 11 to 20 years in current department or agency 17 27 17 17 14 7 1 48 33 7058
2017 More than 20 years in current department or agency 19 29 17 14 12 7 3 53 28 4412
2014 Less than 3 years in current department or agency 26 27 16 11 9 11 2 60 22 6946
2014 3 to 10 years in current department or agency 19 27 18 15 13 7 1 50 31 11228
2014 11 to 20 years in current department or agency 17 26 18 17 15 7 1 46 34 7680
2014 More than 20 years in current department or agency 20 28 17 15 12 6 2 52 29 5811

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 42 3 6 1 0 0 90 8 6976
2020 3 to 10 years in current department or agency 40 46 4 9 2 0 0 86 11 10296
2020 11 to 20 years in current department or agency 36 49 4 9 2 0 0 85 12 7015
2020 More than 20 years in current department or agency 36 48 4 10 2 0 0 84 12 4141

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 37 7 6 2 0 0 85 8 6961
2020 3 to 10 years in current department or agency 43 38 8 8 3 0 0 81 11 10290
2020 11 to 20 years in current department or agency 41 40 7 8 2 0 0 82 11 7014
2020 More than 20 years in current department or agency 38 42 8 9 2 0 0 81 12 4136
2019 Less than 3 years in current department or agency 52 34 6 6 2 0 0 86 9 7286
2019 3 to 10 years in current department or agency 43 37 7 9 4 0 0 80 13 8622
2019 11 to 20 years in current department or agency 40 38 7 10 5 0 0 78 15 6337
2019 More than 20 years in current department or agency 41 37 7 9 5 0 0 78 15 3802
2017 Less than 3 years in current department or agency 51 33 6 7 3 0 0 84 10 7626
2017 3 to 10 years in current department or agency 39 36 7 11 6 0 0 76 17 9586
2017 11 to 20 years in current department or agency 36 37 7 13 8 0 0 73 20 7065
2017 More than 20 years in current department or agency 37 37 7 11 8 0 0 74 19 4426
2014 Less than 3 years in current department or agency 52 33 5 7 3 0 0 85 10 6950
2014 3 to 10 years in current department or agency 44 35 7 9 5 0 0 79 14 11227
2014 11 to 20 years in current department or agency 40 36 7 10 7 0 0 76 17 7684
2014 More than 20 years in current department or agency 42 35 6 10 6 0 0 77 16 5809

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 32 7 5 1 0 0 87 6 6925
2020 3 to 10 years in current department or agency 47 36 8 6 2 0 0 84 8 10234
2020 11 to 20 years in current department or agency 46 38 8 6 2 0 0 84 8 6949
2020 More than 20 years in current department or agency 46 38 8 6 2 0 0 84 8 4105
2019 Less than 3 years in current department or agency 54 33 7 5 2 0 0 87 6 7258
2019 3 to 10 years in current department or agency 45 37 9 6 3 0 0 83 9 8581
2019 11 to 20 years in current department or agency 46 38 8 6 3 0 0 84 9 6310
2019 More than 20 years in current department or agency 47 38 7 5 2 0 0 85 8 3788
2017 Less than 3 years in current department or agency 55 34 6 4 1 0 0 89 5 7609
2017 3 to 10 years in current department or agency 45 39 7 7 2 0 0 84 9 9562
2017 11 to 20 years in current department or agency 43 39 8 7 3 0 0 83 10 7061
2017 More than 20 years in current department or agency 45 39 8 6 2 0 0 85 8 4415
2014 Less than 3 years in current department or agency 53 35 6 4 1 0 0 88 5 6946
2014 3 to 10 years in current department or agency 46 38 7 6 2 0 0 84 8 11215
2014 11 to 20 years in current department or agency 43 39 9 6 3 0 0 83 9 7685
2014 More than 20 years in current department or agency 46 39 7 5 2 0 0 85 7 5808

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 85 11 1 1 1 0 0 97 2 6948
2020 3 to 10 years in current department or agency 81 14 2 1 1 0 1 96 2 10278
2020 11 to 20 years in current department or agency 78 16 2 1 1 1 1 95 2 6995
2020 More than 20 years in current department or agency 76 17 3 1 1 1 1 95 3 4135
2017 Less than 3 years in current department or agency 81 14 2 1 0 0 1 96 2 7621
2017 3 to 10 years in current department or agency 73 20 3 2 1 1 1 95 3 9580
2017 11 to 20 years in current department or agency 69 21 4 2 1 1 1 92 4 7053
2017 More than 20 years in current department or agency 66 25 4 2 1 1 2 93 3 4419
2014 Less than 3 years in current department or agency 82 13 2 1 0 0 1 96 2 6954
2014 3 to 10 years in current department or agency 76 18 3 2 1 0 1 95 3 11229
2014 11 to 20 years in current department or agency 72 19 3 2 1 1 1 93 3 7689
2014 More than 20 years in current department or agency 69 23 3 2 1 1 1 94 3 5810

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 16 8 5 3 21 5 78 11 6961
2020 3 to 10 years in current department or agency 35 17 10 6 5 21 6 72 15 10302
2020 11 to 20 years in current department or agency 35 20 11 6 5 17 6 71 14 7017
2020 More than 20 years in current department or agency 36 20 12 6 4 17 6 71 13 4140
2019 Less than 3 years in current department or agency 38 14 9 6 6 23 4 71 16 7296
2019 3 to 10 years in current department or agency 37 16 10 6 7 19 5 69 17 8643
2019 11 to 20 years in current department or agency 35 19 12 7 6 16 4 68 16 6358
2019 More than 20 years in current department or agency 35 19 11 7 6 16 5 69 16 3805

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 6979
2020 3 to 10 years in current department or agency 8 92 10292
2020 11 to 20 years in current department or agency 10 90 7017
2020 More than 20 years in current department or agency 9 91 4140
2019 Less than 3 years in current department or agency 10 90 7306
2019 3 to 10 years in current department or agency 12 88 8634
2019 11 to 20 years in current department or agency 13 87 6337
2019 More than 20 years in current department or agency 12 88 3801
2018 Less than 3 years in current department or agency 9 91 8399
2018 3 to 10 years in current department or agency 13 87 8739
2018 11 to 20 years in current department or agency 14 86 6355
2018 More than 20 years in current department or agency 13 87 3910

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 50 456
2020 3 to 10 years in current department or agency 46 54 871
2020 11 to 20 years in current department or agency 42 58 671
2020 More than 20 years in current department or agency 43 57 389
2019 Less than 3 years in current department or agency 54 46 743
2019 3 to 10 years in current department or agency 51 49 1042
2019 11 to 20 years in current department or agency 46 54 819
2019 More than 20 years in current department or agency 41 59 465
2018 Less than 3 years in current department or agency 59 41 769
2018 3 to 10 years in current department or agency 52 48 1170
2018 11 to 20 years in current department or agency 47 53 905
2018 More than 20 years in current department or agency 36 64 501

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 48 456
2020 3 to 10 years in current department or agency 61 39 871
2020 11 to 20 years in current department or agency 66 34 671
2020 More than 20 years in current department or agency 70 30 389
2019 Less than 3 years in current department or agency 52 48 743
2019 3 to 10 years in current department or agency 59 41 1042
2019 11 to 20 years in current department or agency 64 36 819
2019 More than 20 years in current department or agency 68 32 465
2018 Less than 3 years in current department or agency 50 50 769
2018 3 to 10 years in current department or agency 62 38 1170
2018 11 to 20 years in current department or agency 66 34 905
2018 More than 20 years in current department or agency 68 32 501

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 98 456
2020 3 to 10 years in current department or agency 5 95 871
2020 11 to 20 years in current department or agency 8 92 671
2020 More than 20 years in current department or agency 9 91 389
2019 Less than 3 years in current department or agency 4 96 743
2019 3 to 10 years in current department or agency 5 95 1042
2019 11 to 20 years in current department or agency 7 93 819
2019 More than 20 years in current department or agency 11 89 465
2018 Less than 3 years in current department or agency 3 97 769
2018 3 to 10 years in current department or agency 6 94 1170
2018 11 to 20 years in current department or agency 6 94 905
2018 More than 20 years in current department or agency 10 90 501

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 456
2020 More than 20 years in current department or agency 0 100 389
2019 Less than 3 years in current department or agency 0 100 743
2019 11 to 20 years in current department or agency 0 100 819
2018 More than 20 years in current department or agency 0 100 501

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 456
2020 3 to 10 years in current department or agency 6 94 871
2020 11 to 20 years in current department or agency 3 97 671
2020 More than 20 years in current department or agency 2 98 389
2019 Less than 3 years in current department or agency 7 93 743
2019 3 to 10 years in current department or agency 5 95 1042
2019 11 to 20 years in current department or agency 4 96 819
2019 More than 20 years in current department or agency 2 98 465
2018 Less than 3 years in current department or agency 6 94 769
2018 3 to 10 years in current department or agency 5 95 1170
2018 11 to 20 years in current department or agency 4 96 905
2018 More than 20 years in current department or agency 3 97 501

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 456
2020 3 to 10 years in current department or agency 11 89 871
2020 11 to 20 years in current department or agency 8 92 671
2020 More than 20 years in current department or agency 6 94 389
2019 Less than 3 years in current department or agency 9 91 743
2019 3 to 10 years in current department or agency 11 89 1042
2019 11 to 20 years in current department or agency 7 93 819
2019 More than 20 years in current department or agency 5 95 465
2018 Less than 3 years in current department or agency 13 87 769
2018 3 to 10 years in current department or agency 12 88 1170
2018 11 to 20 years in current department or agency 10 90 905
2018 More than 20 years in current department or agency 6 94 501

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 456
2020 3 to 10 years in current department or agency 5 95 871
2020 11 to 20 years in current department or agency 5 95 671
2020 More than 20 years in current department or agency 3 97 389
2019 Less than 3 years in current department or agency 4 96 743
2019 3 to 10 years in current department or agency 4 96 1042
2019 11 to 20 years in current department or agency 4 96 819
2019 More than 20 years in current department or agency 4 96 465
2018 Less than 3 years in current department or agency 3 97 769
2018 3 to 10 years in current department or agency 2 98 1170
2018 11 to 20 years in current department or agency 3 97 905
2018 More than 20 years in current department or agency 4 96 501

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 65 456
2020 3 to 10 years in current department or agency 35 65 871
2020 11 to 20 years in current department or agency 39 61 671
2020 More than 20 years in current department or agency 32 68 388
2019 Less than 3 years in current department or agency 33 67 737
2019 3 to 10 years in current department or agency 39 61 1038
2019 11 to 20 years in current department or agency 36 64 815
2019 More than 20 years in current department or agency 37 63 463
2018 Less than 3 years in current department or agency 36 64 767
2018 3 to 10 years in current department or agency 35 65 1169
2018 11 to 20 years in current department or agency 38 62 903
2018 More than 20 years in current department or agency 35 65 500

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 68 456
2020 3 to 10 years in current department or agency 37 63 871
2020 11 to 20 years in current department or agency 39 61 671
2020 More than 20 years in current department or agency 43 57 388
2019 Less than 3 years in current department or agency 32 68 737
2019 3 to 10 years in current department or agency 38 62 1038
2019 11 to 20 years in current department or agency 43 57 815
2019 More than 20 years in current department or agency 38 62 463
2018 Less than 3 years in current department or agency 34 66 767
2018 3 to 10 years in current department or agency 36 64 1169
2018 11 to 20 years in current department or agency 41 59 903
2018 More than 20 years in current department or agency 40 60 500

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 66 456
2020 3 to 10 years in current department or agency 41 59 871
2020 11 to 20 years in current department or agency 42 58 671
2020 More than 20 years in current department or agency 48 52 388
2019 Less than 3 years in current department or agency 35 65 737
2019 3 to 10 years in current department or agency 40 60 1038
2019 11 to 20 years in current department or agency 43 57 815
2019 More than 20 years in current department or agency 48 52 463
2018 Less than 3 years in current department or agency 34 66 767
2018 3 to 10 years in current department or agency 39 61 1169
2018 11 to 20 years in current department or agency 46 54 903
2018 More than 20 years in current department or agency 44 56 500

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 61 456
2020 3 to 10 years in current department or agency 41 59 871
2020 11 to 20 years in current department or agency 45 55 671
2020 More than 20 years in current department or agency 42 58 388
2019 Less than 3 years in current department or agency 41 59 737
2019 3 to 10 years in current department or agency 41 59 1038
2019 11 to 20 years in current department or agency 43 57 815
2019 More than 20 years in current department or agency 44 56 463
2018 Less than 3 years in current department or agency 42 58 767
2018 3 to 10 years in current department or agency 41 59 1169
2018 11 to 20 years in current department or agency 43 57 903
2018 More than 20 years in current department or agency 39 61 500

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 77 456
2020 3 to 10 years in current department or agency 27 73 871
2020 11 to 20 years in current department or agency 31 69 671
2020 More than 20 years in current department or agency 27 73 388
2019 Less than 3 years in current department or agency 24 76 737
2019 3 to 10 years in current department or agency 26 74 1038
2019 11 to 20 years in current department or agency 28 72 815
2019 More than 20 years in current department or agency 29 71 463
2018 Less than 3 years in current department or agency 21 79 767
2018 3 to 10 years in current department or agency 27 73 1169
2018 11 to 20 years in current department or agency 31 69 903
2018 More than 20 years in current department or agency 29 71 500

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 51 456
2020 3 to 10 years in current department or agency 54 46 871
2020 11 to 20 years in current department or agency 53 47 671
2020 More than 20 years in current department or agency 46 54 388
2019 Less than 3 years in current department or agency 52 48 737
2019 3 to 10 years in current department or agency 52 48 1038
2019 11 to 20 years in current department or agency 54 46 815
2019 More than 20 years in current department or agency 52 48 463
2018 Less than 3 years in current department or agency 54 46 767
2018 3 to 10 years in current department or agency 57 43 1169
2018 11 to 20 years in current department or agency 54 46 903
2018 More than 20 years in current department or agency 49 51 500

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 71 456
2020 3 to 10 years in current department or agency 34 66 871
2020 11 to 20 years in current department or agency 37 63 671
2020 More than 20 years in current department or agency 39 61 388
2019 Less than 3 years in current department or agency 29 71 737
2019 3 to 10 years in current department or agency 31 69 1038
2019 11 to 20 years in current department or agency 36 64 815
2019 More than 20 years in current department or agency 37 63 463
2018 Less than 3 years in current department or agency 30 70 767
2018 3 to 10 years in current department or agency 34 66 1169
2018 11 to 20 years in current department or agency 38 62 903
2018 More than 20 years in current department or agency 35 65 500

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 1 99 456
2020 3 to 10 years in current department or agency 1 99 871
2019 3 to 10 years in current department or agency 1 99 1038
2019 11 to 20 years in current department or agency 1 99 815
2018 3 to 10 years in current department or agency 1 99 1169
2018 11 to 20 years in current department or agency 1 99 903

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 90 456
2020 3 to 10 years in current department or agency 6 94 871
2020 11 to 20 years in current department or agency 4 96 671
2020 More than 20 years in current department or agency 3 97 388
2019 Less than 3 years in current department or agency 12 88 737
2019 3 to 10 years in current department or agency 8 92 1038
2019 11 to 20 years in current department or agency 7 93 815
2019 More than 20 years in current department or agency 3 97 463
2018 Less than 3 years in current department or agency 11 89 767
2018 3 to 10 years in current department or agency 11 89 1169
2018 11 to 20 years in current department or agency 6 94 903
2018 More than 20 years in current department or agency 3 97 500

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 456
2020 3 to 10 years in current department or agency 9 91 871
2020 11 to 20 years in current department or agency 13 87 671
2020 More than 20 years in current department or agency 10 90 388
2019 Less than 3 years in current department or agency 7 93 737
2019 3 to 10 years in current department or agency 10 90 1038
2019 11 to 20 years in current department or agency 10 90 815
2019 More than 20 years in current department or agency 9 91 463
2018 Less than 3 years in current department or agency 10 90 767
2018 3 to 10 years in current department or agency 10 90 1169
2018 11 to 20 years in current department or agency 11 89 903
2018 More than 20 years in current department or agency 9 91 500

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 56 456
2020 3 to 10 years in current department or agency 49 51 871
2020 11 to 20 years in current department or agency 53 47 671
2020 More than 20 years in current department or agency 57 43 388
2019 Less than 3 years in current department or agency 46 54 737
2019 3 to 10 years in current department or agency 47 53 1038
2019 11 to 20 years in current department or agency 50 50 815
2019 More than 20 years in current department or agency 49 51 463
2018 Less than 3 years in current department or agency 42 58 767
2018 3 to 10 years in current department or agency 46 54 1169
2018 11 to 20 years in current department or agency 53 47 903
2018 More than 20 years in current department or agency 53 47 500

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 77 456
2020 3 to 10 years in current department or agency 21 79 871
2020 11 to 20 years in current department or agency 20 80 671
2020 More than 20 years in current department or agency 20 80 388
2019 Less than 3 years in current department or agency 18 82 737
2019 3 to 10 years in current department or agency 23 77 1038
2019 11 to 20 years in current department or agency 23 77 815
2019 More than 20 years in current department or agency 21 79 463
2018 Less than 3 years in current department or agency 20 80 767
2018 3 to 10 years in current department or agency 22 78 1169
2018 11 to 20 years in current department or agency 24 76 903
2018 More than 20 years in current department or agency 20 80 500

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 86 456
2020 3 to 10 years in current department or agency 16 84 871
2020 11 to 20 years in current department or agency 13 87 671
2020 More than 20 years in current department or agency 14 86 388
2019 Less than 3 years in current department or agency 14 86 737
2019 3 to 10 years in current department or agency 15 85 1038
2019 11 to 20 years in current department or agency 16 84 815
2019 More than 20 years in current department or agency 16 84 463
2018 Less than 3 years in current department or agency 15 85 767
2018 3 to 10 years in current department or agency 14 86 1169
2018 11 to 20 years in current department or agency 15 85 903
2018 More than 20 years in current department or agency 12 88 500

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 56 456
2020 3 to 10 years in current department or agency 46 54 871
2020 11 to 20 years in current department or agency 51 49 671
2020 More than 20 years in current department or agency 45 55 389
2019 Less than 3 years in current department or agency 44 56 736
2019 3 to 10 years in current department or agency 45 55 1032
2019 11 to 20 years in current department or agency 49 51 814
2019 More than 20 years in current department or agency 43 57 463
2018 Less than 3 years in current department or agency 44 56 766
2018 3 to 10 years in current department or agency 48 52 1166
2018 11 to 20 years in current department or agency 47 53 907
2018 More than 20 years in current department or agency 45 55 500

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 79 456
2020 3 to 10 years in current department or agency 25 75 871
2020 11 to 20 years in current department or agency 28 72 671
2020 More than 20 years in current department or agency 25 75 389
2019 Less than 3 years in current department or agency 20 80 736
2019 3 to 10 years in current department or agency 22 78 1032
2019 11 to 20 years in current department or agency 27 73 814
2019 More than 20 years in current department or agency 26 74 463
2018 Less than 3 years in current department or agency 23 77 766
2018 3 to 10 years in current department or agency 25 75 1166
2018 11 to 20 years in current department or agency 25 75 907
2018 More than 20 years in current department or agency 27 73 500

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 97 456
2020 3 to 10 years in current department or agency 4 96 871
2020 11 to 20 years in current department or agency 6 94 671
2020 More than 20 years in current department or agency 6 94 389
2019 Less than 3 years in current department or agency 3 97 736
2019 3 to 10 years in current department or agency 5 95 1032
2019 11 to 20 years in current department or agency 6 94 814
2019 More than 20 years in current department or agency 7 93 463
2018 Less than 3 years in current department or agency 3 97 766
2018 3 to 10 years in current department or agency 4 96 1166
2018 11 to 20 years in current department or agency 5 95 907
2018 More than 20 years in current department or agency 8 92 500

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 18 82 456
2020 3 to 10 years in current department or agency 22 78 871
2020 11 to 20 years in current department or agency 26 74 671
2020 More than 20 years in current department or agency 26 74 389
2019 Less than 3 years in current department or agency 19 81 736
2019 3 to 10 years in current department or agency 23 77 1032
2019 11 to 20 years in current department or agency 25 75 814
2019 More than 20 years in current department or agency 26 74 463
2018 Less than 3 years in current department or agency 16 84 766
2018 3 to 10 years in current department or agency 23 77 1166
2018 11 to 20 years in current department or agency 29 71 907
2018 More than 20 years in current department or agency 23 77 500

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 92 456
2020 3 to 10 years in current department or agency 8 92 871
2020 11 to 20 years in current department or agency 11 89 671
2020 More than 20 years in current department or agency 8 92 389
2019 Less than 3 years in current department or agency 9 91 736
2019 3 to 10 years in current department or agency 10 90 1032
2019 11 to 20 years in current department or agency 8 92 814
2019 More than 20 years in current department or agency 9 91 463
2018 Less than 3 years in current department or agency 7 93 766
2018 3 to 10 years in current department or agency 10 90 1166
2018 11 to 20 years in current department or agency 9 91 907
2018 More than 20 years in current department or agency 8 92 500

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 456
2020 3 to 10 years in current department or agency 4 96 871
2020 11 to 20 years in current department or agency 8 92 671
2020 More than 20 years in current department or agency 9 91 389
2019 Less than 3 years in current department or agency 5 95 736
2019 3 to 10 years in current department or agency 5 95 1032
2019 11 to 20 years in current department or agency 8 92 814
2019 More than 20 years in current department or agency 7 93 463
2018 Less than 3 years in current department or agency 4 96 766
2018 3 to 10 years in current department or agency 7 93 1166
2018 11 to 20 years in current department or agency 7 93 907
2018 More than 20 years in current department or agency 10 90 500

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 456
2020 3 to 10 years in current department or agency 12 88 871
2020 11 to 20 years in current department or agency 9 91 671
2020 More than 20 years in current department or agency 9 91 389
2019 Less than 3 years in current department or agency 14 86 736
2019 3 to 10 years in current department or agency 13 87 1032
2019 11 to 20 years in current department or agency 15 85 814
2019 More than 20 years in current department or agency 14 86 463
2018 Less than 3 years in current department or agency 13 87 766
2018 3 to 10 years in current department or agency 13 87 1166
2018 11 to 20 years in current department or agency 13 87 907
2018 More than 20 years in current department or agency 12 88 500

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 90 456
2020 3 to 10 years in current department or agency 6 94 871
2020 11 to 20 years in current department or agency 10 90 671
2020 More than 20 years in current department or agency 13 87 389
2019 Less than 3 years in current department or agency 9 91 736
2019 3 to 10 years in current department or agency 9 91 1032
2019 11 to 20 years in current department or agency 9 91 814
2019 More than 20 years in current department or agency 13 87 463
2018 Less than 3 years in current department or agency 8 92 766
2018 3 to 10 years in current department or agency 10 90 1166
2018 11 to 20 years in current department or agency 10 90 907
2018 More than 20 years in current department or agency 11 89 500

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 67 456
2020 3 to 10 years in current department or agency 30 70 871
2020 11 to 20 years in current department or agency 24 76 671
2020 More than 20 years in current department or agency 28 72 389
2019 Less than 3 years in current department or agency 33 67 736
2019 3 to 10 years in current department or agency 30 70 1032
2019 11 to 20 years in current department or agency 28 72 814
2019 More than 20 years in current department or agency 28 72 463
2018 Less than 3 years in current department or agency 34 66 766
2018 3 to 10 years in current department or agency 27 73 1166
2018 11 to 20 years in current department or agency 27 73 907
2018 More than 20 years in current department or agency 25 75 500

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 17 83 431
2020 3 to 10 years in current department or agency 14 86 833
2020 11 to 20 years in current department or agency 13 87 615
2020 More than 20 years in current department or agency 7 93 353
2019 Less than 3 years in current department or agency 14 86 696
2019 3 to 10 years in current department or agency 12 88 974
2019 11 to 20 years in current department or agency 14 86 750
2019 More than 20 years in current department or agency 12 88 428
2018 Less than 3 years in current department or agency 14 86 733
2018 3 to 10 years in current department or agency 11 89 1086
2018 11 to 20 years in current department or agency 11 89 844
2018 More than 20 years in current department or agency 9 91 449

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 76 431
2020 3 to 10 years in current department or agency 21 79 833
2020 11 to 20 years in current department or agency 15 85 615
2020 More than 20 years in current department or agency 12 88 353
2019 Less than 3 years in current department or agency 25 75 696
2019 3 to 10 years in current department or agency 23 77 974
2019 11 to 20 years in current department or agency 17 83 750
2019 More than 20 years in current department or agency 12 88 428
2018 Less than 3 years in current department or agency 25 75 733
2018 3 to 10 years in current department or agency 22 78 1086
2018 11 to 20 years in current department or agency 15 85 844
2018 More than 20 years in current department or agency 12 88 449

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 431
2020 3 to 10 years in current department or agency 9 91 833
2020 11 to 20 years in current department or agency 9 91 615
2020 More than 20 years in current department or agency 6 94 353
2019 Less than 3 years in current department or agency 15 85 696
2019 3 to 10 years in current department or agency 12 88 974
2019 11 to 20 years in current department or agency 9 91 750
2019 More than 20 years in current department or agency 7 93 428
2018 Less than 3 years in current department or agency 13 87 733
2018 3 to 10 years in current department or agency 10 90 1086
2018 11 to 20 years in current department or agency 9 91 844
2018 More than 20 years in current department or agency 8 92 449

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 431
2020 3 to 10 years in current department or agency 7 93 833
2020 11 to 20 years in current department or agency 9 91 615
2020 More than 20 years in current department or agency 5 95 353
2019 Less than 3 years in current department or agency 7 93 696
2019 3 to 10 years in current department or agency 7 93 974
2019 11 to 20 years in current department or agency 7 93 750
2019 More than 20 years in current department or agency 6 94 428
2018 Less than 3 years in current department or agency 8 92 733
2018 3 to 10 years in current department or agency 7 93 1086
2018 11 to 20 years in current department or agency 6 94 844
2018 More than 20 years in current department or agency 6 94 449

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 431
2020 3 to 10 years in current department or agency 9 91 833
2020 11 to 20 years in current department or agency 10 90 615
2020 More than 20 years in current department or agency 8 92 353
2019 Less than 3 years in current department or agency 12 88 696
2019 3 to 10 years in current department or agency 10 90 974
2019 11 to 20 years in current department or agency 9 91 750
2019 More than 20 years in current department or agency 8 92 428
2018 Less than 3 years in current department or agency 10 90 733
2018 3 to 10 years in current department or agency 10 90 1086
2018 11 to 20 years in current department or agency 8 92 844
2018 More than 20 years in current department or agency 8 92 449

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 431
2020 3 to 10 years in current department or agency 8 92 833
2020 11 to 20 years in current department or agency 9 91 615
2020 More than 20 years in current department or agency 8 92 353
2019 Less than 3 years in current department or agency 9 91 696
2019 3 to 10 years in current department or agency 8 92 974
2019 11 to 20 years in current department or agency 8 92 750
2019 More than 20 years in current department or agency 10 90 428
2018 Less than 3 years in current department or agency 8 92 733
2018 3 to 10 years in current department or agency 8 92 1086
2018 11 to 20 years in current department or agency 10 90 844
2018 More than 20 years in current department or agency 11 89 449

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 431
2020 3 to 10 years in current department or agency 8 92 833
2020 11 to 20 years in current department or agency 9 91 615
2020 More than 20 years in current department or agency 8 92 353
2019 Less than 3 years in current department or agency 16 84 696
2019 3 to 10 years in current department or agency 7 93 974
2019 11 to 20 years in current department or agency 10 90 750
2019 More than 20 years in current department or agency 6 94 428
2018 Less than 3 years in current department or agency 12 88 733
2018 3 to 10 years in current department or agency 9 91 1086
2018 11 to 20 years in current department or agency 11 89 844
2018 More than 20 years in current department or agency 8 92 449

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 84 431
2020 3 to 10 years in current department or agency 13 87 833
2020 11 to 20 years in current department or agency 10 90 615
2020 More than 20 years in current department or agency 7 93 353
2019 Less than 3 years in current department or agency 17 83 696
2019 3 to 10 years in current department or agency 11 89 974
2019 11 to 20 years in current department or agency 7 93 750
2019 More than 20 years in current department or agency 8 92 428
2018 Less than 3 years in current department or agency 15 85 733
2018 3 to 10 years in current department or agency 9 91 1086
2018 11 to 20 years in current department or agency 8 92 844
2018 More than 20 years in current department or agency 7 93 449

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 431
2020 3 to 10 years in current department or agency 12 88 833
2020 11 to 20 years in current department or agency 17 83 615
2020 More than 20 years in current department or agency 15 85 353
2019 Less than 3 years in current department or agency 11 89 696
2019 3 to 10 years in current department or agency 14 86 974
2019 11 to 20 years in current department or agency 13 87 750
2019 More than 20 years in current department or agency 12 88 428
2018 Less than 3 years in current department or agency 11 89 733
2018 3 to 10 years in current department or agency 13 87 1086
2018 11 to 20 years in current department or agency 14 86 844
2018 More than 20 years in current department or agency 16 84 449

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 75 431
2020 3 to 10 years in current department or agency 27 73 833
2020 11 to 20 years in current department or agency 30 70 615
2020 More than 20 years in current department or agency 29 71 353
2019 Less than 3 years in current department or agency 26 74 696
2019 3 to 10 years in current department or agency 28 72 974
2019 11 to 20 years in current department or agency 28 72 750
2019 More than 20 years in current department or agency 29 71 428
2018 Less than 3 years in current department or agency 23 77 733
2018 3 to 10 years in current department or agency 26 74 1086
2018 11 to 20 years in current department or agency 28 72 844
2018 More than 20 years in current department or agency 25 75 449

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 93 431
2020 3 to 10 years in current department or agency 9 91 833
2020 11 to 20 years in current department or agency 9 91 615
2020 More than 20 years in current department or agency 10 90 353
2019 Less than 3 years in current department or agency 9 91 696
2019 3 to 10 years in current department or agency 9 91 974
2019 11 to 20 years in current department or agency 8 92 750
2019 More than 20 years in current department or agency 9 91 428
2018 Less than 3 years in current department or agency 7 93 733
2018 3 to 10 years in current department or agency 9 91 1086
2018 11 to 20 years in current department or agency 8 92 844
2018 More than 20 years in current department or agency 7 93 449

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 58 431
2020 3 to 10 years in current department or agency 45 55 833
2020 11 to 20 years in current department or agency 48 52 615
2020 More than 20 years in current department or agency 43 57 353
2019 Less than 3 years in current department or agency 44 56 696
2019 3 to 10 years in current department or agency 49 51 974
2019 11 to 20 years in current department or agency 46 54 750
2019 More than 20 years in current department or agency 48 52 428
2018 Less than 3 years in current department or agency 44 56 733
2018 3 to 10 years in current department or agency 44 56 1086
2018 11 to 20 years in current department or agency 48 52 844
2018 More than 20 years in current department or agency 44 56 449

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 98 431
2020 3 to 10 years in current department or agency 1 99 833
2020 11 to 20 years in current department or agency 1 99 615
2020 More than 20 years in current department or agency 2 98 353
2019 Less than 3 years in current department or agency 1 99 696
2019 3 to 10 years in current department or agency 1 99 974
2019 11 to 20 years in current department or agency 2 98 750
2019 More than 20 years in current department or agency 2 98 428
2018 Less than 3 years in current department or agency 1 99 733
2018 3 to 10 years in current department or agency 1 99 1086
2018 11 to 20 years in current department or agency 2 98 844
2018 More than 20 years in current department or agency 2 98 449

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 53 431
2020 3 to 10 years in current department or agency 53 47 833
2020 11 to 20 years in current department or agency 53 47 615
2020 More than 20 years in current department or agency 58 42 353
2019 Less than 3 years in current department or agency 48 52 696
2019 3 to 10 years in current department or agency 56 44 974
2019 11 to 20 years in current department or agency 56 44 750
2019 More than 20 years in current department or agency 57 43 428
2018 Less than 3 years in current department or agency 49 51 733
2018 3 to 10 years in current department or agency 53 47 1086
2018 11 to 20 years in current department or agency 60 40 844
2018 More than 20 years in current department or agency 62 38 449

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 96 431
2020 3 to 10 years in current department or agency 2 98 833
2020 11 to 20 years in current department or agency 5 95 615
2020 More than 20 years in current department or agency 5 95 353
2019 Less than 3 years in current department or agency 2 98 696
2019 3 to 10 years in current department or agency 3 97 974
2019 11 to 20 years in current department or agency 5 95 750
2019 More than 20 years in current department or agency 6 94 428
2018 Less than 3 years in current department or agency 3 97 733
2018 3 to 10 years in current department or agency 3 97 1086
2018 11 to 20 years in current department or agency 4 96 844
2018 More than 20 years in current department or agency 5 95 449

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 431
2020 3 to 10 years in current department or agency 14 86 833
2020 11 to 20 years in current department or agency 13 87 615
2020 More than 20 years in current department or agency 13 87 353
2019 Less than 3 years in current department or agency 11 89 696
2019 3 to 10 years in current department or agency 12 88 974
2019 11 to 20 years in current department or agency 14 86 750
2019 More than 20 years in current department or agency 15 85 428
2018 Less than 3 years in current department or agency 9 91 733
2018 3 to 10 years in current department or agency 12 88 1086
2018 11 to 20 years in current department or agency 13 87 844
2018 More than 20 years in current department or agency 12 88 449

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 16 13 3 2 25 9 74 7 6961
2020 3 to 10 years in current department or agency 25 19 16 5 4 25 7 64 12 10285
2020 11 to 20 years in current department or agency 23 20 17 6 5 24 5 61 14 7007
2020 More than 20 years in current department or agency 23 23 16 6 5 23 4 62 15 4130
2019 Less than 3 years in current department or agency 27 17 17 4 4 23 8 64 12 7297
2019 3 to 10 years in current department or agency 21 18 19 7 6 22 6 55 18 8637
2019 11 to 20 years in current department or agency 20 19 20 8 7 22 5 53 21 6351
2019 More than 20 years in current department or agency 21 22 18 7 8 20 4 57 20 3809
2018 Less than 3 years in current department or agency 27 17 18 3 3 23 8 65 9 8383
2018 3 to 10 years in current department or agency 19 20 22 6 6 22 5 52 17 8686
2018 11 to 20 years in current department or agency 17 21 23 8 7 21 4 50 19 6344
2018 More than 20 years in current department or agency 19 24 22 7 7 19 3 55 17 3893
2017 Less than 3 years in current department or agency 26 16 14 3 3 27 11 68 10 7626
2017 3 to 10 years in current department or agency 19 19 20 6 6 23 7 55 16 9600
2017 11 to 20 years in current department or agency 18 21 21 7 8 21 5 52 20 7071
2017 More than 20 years in current department or agency 18 24 21 6 6 20 4 56 17 4425
2014 Less than 3 years in current department or agency 26 16 15 3 3 27 9 66 11 6952
2014 3 to 10 years in current department or agency 21 20 19 5 5 22 6 58 15 11226
2014 11 to 20 years in current department or agency 19 22 20 7 7 20 5 54 19 7687
2014 More than 20 years in current department or agency 22 26 19 6 6 19 3 60 15 5813

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 26 9 2 1 7 1 86 4 6959
2020 3 to 10 years in current department or agency 42 31 14 4 3 6 1 79 7 10293
2020 11 to 20 years in current department or agency 40 33 14 5 3 4 0 77 8 7003
2020 More than 20 years in current department or agency 41 34 12 5 3 4 0 78 9 4127
2019 Less than 3 years in current department or agency 47 27 12 4 3 6 1 80 7 7298
2019 3 to 10 years in current department or agency 38 30 15 6 4 6 1 73 10 8644
2019 11 to 20 years in current department or agency 36 32 15 6 5 5 0 72 12 6349
2019 More than 20 years in current department or agency 38 33 14 6 5 4 0 74 11 3803
2018 Less than 3 years in current department or agency 46 28 12 3 2 8 1 81 6 8378
2018 3 to 10 years in current department or agency 32 33 18 6 5 6 1 70 11 8697
2018 11 to 20 years in current department or agency 31 34 18 7 5 5 0 68 12 6341
2018 More than 20 years in current department or agency 32 36 17 6 5 4 0 71 11 3891
2017 Less than 3 years in current department or agency 44 27 11 3 2 11 2 81 6 7615
2017 3 to 10 years in current department or agency 33 33 16 5 4 7 1 72 10 9588
2017 11 to 20 years in current department or agency 30 35 16 6 6 6 1 70 13 7067
2017 More than 20 years in current department or agency 31 37 16 6 5 5 1 72 11 4417
2014 Less than 3 years in current department or agency 44 29 11 3 2 10 1 81 6 6951
2014 3 to 10 years in current department or agency 36 32 15 5 4 7 1 74 9 11213
2014 11 to 20 years in current department or agency 32 34 17 6 5 6 1 70 12 7681
2014 More than 20 years in current department or agency 34 37 14 5 4 5 0 75 10 5808

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 96 6958
2020 3 to 10 years in current department or agency 6 94 10294
2020 11 to 20 years in current department or agency 7 93 7012
2020 More than 20 years in current department or agency 6 94 4128
2019 Less than 3 years in current department or agency 6 94 7301
2019 3 to 10 years in current department or agency 8 92 8637
2019 11 to 20 years in current department or agency 9 91 6337
2019 More than 20 years in current department or agency 8 92 3802
2018 Less than 3 years in current department or agency 5 95 8409
2018 3 to 10 years in current department or agency 8 92 8722
2018 11 to 20 years in current department or agency 9 91 6342
2018 More than 20 years in current department or agency 7 93 3903

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 67 288
2020 3 to 10 years in current department or agency 31 69 644
2020 11 to 20 years in current department or agency 30 70 498
2020 More than 20 years in current department or agency 29 71 266
2019 Less than 3 years in current department or agency 38 62 395
2019 3 to 10 years in current department or agency 34 66 658
2019 11 to 20 years in current department or agency 25 75 541
2019 More than 20 years in current department or agency 24 76 314
2018 Less than 3 years in current department or agency 39 61 414
2018 3 to 10 years in current department or agency 32 68 723
2018 11 to 20 years in current department or agency 29 71 554
2018 More than 20 years in current department or agency 25 75 289

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 39 288
2020 3 to 10 years in current department or agency 78 22 644
2020 11 to 20 years in current department or agency 82 18 498
2020 More than 20 years in current department or agency 80 20 266
2019 Less than 3 years in current department or agency 70 30 395
2019 3 to 10 years in current department or agency 76 24 658
2019 11 to 20 years in current department or agency 83 17 541
2019 More than 20 years in current department or agency 86 14 314
2018 Less than 3 years in current department or agency 70 30 414
2018 3 to 10 years in current department or agency 76 24 723
2018 11 to 20 years in current department or agency 80 20 554
2018 More than 20 years in current department or agency 85 15 289

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 98 288
2020 3 to 10 years in current department or agency 3 97 644
2020 11 to 20 years in current department or agency 3 97 498
2020 More than 20 years in current department or agency 2 98 266
2019 Less than 3 years in current department or agency 2 98 395
2019 3 to 10 years in current department or agency 3 97 658
2019 11 to 20 years in current department or agency 2 98 541
2019 More than 20 years in current department or agency 3 97 314
2018 Less than 3 years in current department or agency 2 98 414
2018 3 to 10 years in current department or agency 2 98 723
2018 11 to 20 years in current department or agency 2 98 554
2018 More than 20 years in current department or agency 2 98 289

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 288
2020 11 to 20 years in current department or agency 0 100 498
2018 11 to 20 years in current department or agency 0 100 554

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 288
2020 3 to 10 years in current department or agency 6 94 644
2020 11 to 20 years in current department or agency 4 96 498
2020 More than 20 years in current department or agency 4 96 266
2019 Less than 3 years in current department or agency 9 91 395
2019 3 to 10 years in current department or agency 7 93 658
2019 11 to 20 years in current department or agency 5 95 541
2019 More than 20 years in current department or agency 2 98 314
2018 Less than 3 years in current department or agency 9 91 414
2018 3 to 10 years in current department or agency 6 94 723
2018 11 to 20 years in current department or agency 4 96 554
2018 More than 20 years in current department or agency 6 94 289

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 288
2020 3 to 10 years in current department or agency 10 90 644
2020 11 to 20 years in current department or agency 7 93 498
2020 More than 20 years in current department or agency 4 96 266
2019 Less than 3 years in current department or agency 12 88 395
2019 3 to 10 years in current department or agency 11 89 658
2019 11 to 20 years in current department or agency 4 96 541
2019 More than 20 years in current department or agency 4 96 314
2018 Less than 3 years in current department or agency 13 87 414
2018 3 to 10 years in current department or agency 11 89 723
2018 11 to 20 years in current department or agency 6 94 554
2018 More than 20 years in current department or agency 6 94 289

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 288
2020 3 to 10 years in current department or agency 12 88 644
2020 11 to 20 years in current department or agency 7 93 498
2020 More than 20 years in current department or agency 6 94 266
2019 Less than 3 years in current department or agency 9 91 395
2019 3 to 10 years in current department or agency 12 88 658
2019 11 to 20 years in current department or agency 9 91 541
2019 More than 20 years in current department or agency 8 92 314
2018 Less than 3 years in current department or agency 8 92 414
2018 3 to 10 years in current department or agency 9 91 723
2018 11 to 20 years in current department or agency 10 90 554
2018 More than 20 years in current department or agency 10 90 289

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 65 288
2020 3 to 10 years in current department or agency 33 67 644
2020 11 to 20 years in current department or agency 31 69 497
2020 More than 20 years in current department or agency 23 77 266
2019 Less than 3 years in current department or agency 39 61 389
2019 3 to 10 years in current department or agency 33 67 644
2019 11 to 20 years in current department or agency 25 75 534
2019 More than 20 years in current department or agency 22 78 309
2018 Less than 3 years in current department or agency 32 68 413
2018 3 to 10 years in current department or agency 34 66 721
2018 11 to 20 years in current department or agency 27 73 554
2018 More than 20 years in current department or agency 19 81 290

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 75 288
2020 3 to 10 years in current department or agency 23 77 644
2020 11 to 20 years in current department or agency 21 79 497
2020 More than 20 years in current department or agency 11 89 266
2019 Less than 3 years in current department or agency 24 76 389
2019 3 to 10 years in current department or agency 24 76 644
2019 11 to 20 years in current department or agency 21 79 534
2019 More than 20 years in current department or agency 17 83 309
2018 Less than 3 years in current department or agency 27 73 413
2018 3 to 10 years in current department or agency 24 76 721
2018 11 to 20 years in current department or agency 21 79 554
2018 More than 20 years in current department or agency 15 85 290

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 76 288
2020 3 to 10 years in current department or agency 24 76 644
2020 11 to 20 years in current department or agency 21 79 497
2020 More than 20 years in current department or agency 18 82 266
2019 Less than 3 years in current department or agency 23 77 389
2019 3 to 10 years in current department or agency 22 78 644
2019 11 to 20 years in current department or agency 18 82 534
2019 More than 20 years in current department or agency 16 84 309
2018 Less than 3 years in current department or agency 21 79 413
2018 3 to 10 years in current department or agency 21 79 721
2018 11 to 20 years in current department or agency 18 82 554
2018 More than 20 years in current department or agency 13 87 290

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 93 288
2020 3 to 10 years in current department or agency 5 95 644
2020 11 to 20 years in current department or agency 6 94 497
2020 More than 20 years in current department or agency 4 96 266
2019 Less than 3 years in current department or agency 10 90 389
2019 3 to 10 years in current department or agency 9 91 644
2019 11 to 20 years in current department or agency 7 93 534
2019 More than 20 years in current department or agency 5 95 309
2018 Less than 3 years in current department or agency 9 91 413
2018 3 to 10 years in current department or agency 7 93 721
2018 11 to 20 years in current department or agency 9 91 554
2018 More than 20 years in current department or agency 3 97 290

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 17 83 288
2020 3 to 10 years in current department or agency 25 75 644
2020 11 to 20 years in current department or agency 21 79 497
2020 More than 20 years in current department or agency 39 61 266
2019 Less than 3 years in current department or agency 26 74 389
2019 3 to 10 years in current department or agency 29 71 644
2019 11 to 20 years in current department or agency 26 74 534
2019 More than 20 years in current department or agency 48 52 309
2018 Less than 3 years in current department or agency 28 72 413
2018 3 to 10 years in current department or agency 25 75 721
2018 11 to 20 years in current department or agency 24 76 554
2018 More than 20 years in current department or agency 40 60 290

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 18 82 288
2020 3 to 10 years in current department or agency 23 77 644
2020 11 to 20 years in current department or agency 24 76 497
2020 More than 20 years in current department or agency 24 76 266
2019 Less than 3 years in current department or agency 23 77 389
2019 3 to 10 years in current department or agency 29 71 644
2019 11 to 20 years in current department or agency 25 75 534
2019 More than 20 years in current department or agency 25 75 309
2018 Less than 3 years in current department or agency 24 76 413
2018 3 to 10 years in current department or agency 28 72 721
2018 11 to 20 years in current department or agency 26 74 554
2018 More than 20 years in current department or agency 21 79 290

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 93 288
2020 3 to 10 years in current department or agency 4 96 644
2020 11 to 20 years in current department or agency 2 98 497
2020 More than 20 years in current department or agency 4 96 266
2019 Less than 3 years in current department or agency 7 93 389
2019 3 to 10 years in current department or agency 5 95 644
2019 11 to 20 years in current department or agency 3 97 534
2019 More than 20 years in current department or agency 2 98 309
2018 Less than 3 years in current department or agency 4 96 413
2018 3 to 10 years in current department or agency 3 97 721
2018 11 to 20 years in current department or agency 4 96 554
2018 More than 20 years in current department or agency 2 98 290

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 98 288
2020 3 to 10 years in current department or agency 2 98 644
2020 11 to 20 years in current department or agency 1 99 497
2020 More than 20 years in current department or agency 0 100 266
2019 Less than 3 years in current department or agency 2 98 389
2019 3 to 10 years in current department or agency 3 97 644
2018 Less than 3 years in current department or agency 2 98 413
2018 3 to 10 years in current department or agency 2 98 721
2018 11 to 20 years in current department or agency 2 98 554
2018 More than 20 years in current department or agency 2 98 290

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 288
2020 3 to 10 years in current department or agency 7 93 644
2020 11 to 20 years in current department or agency 7 93 497
2020 More than 20 years in current department or agency 3 97 266
2019 Less than 3 years in current department or agency 4 96 389
2019 3 to 10 years in current department or agency 7 93 644
2019 11 to 20 years in current department or agency 5 95 534
2019 More than 20 years in current department or agency 5 95 309
2018 Less than 3 years in current department or agency 5 95 413
2018 3 to 10 years in current department or agency 7 93 721
2018 11 to 20 years in current department or agency 7 93 554
2018 More than 20 years in current department or agency 5 95 290

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 288
2020 3 to 10 years in current department or agency 18 82 644
2020 11 to 20 years in current department or agency 18 82 497
2020 More than 20 years in current department or agency 8 92 266
2019 Less than 3 years in current department or agency 8 92 389
2019 3 to 10 years in current department or agency 14 86 644
2019 11 to 20 years in current department or agency 12 88 534
2019 More than 20 years in current department or agency 10 90 309
2018 Less than 3 years in current department or agency 8 92 413
2018 3 to 10 years in current department or agency 12 88 721
2018 11 to 20 years in current department or agency 13 87 554
2018 More than 20 years in current department or agency 8 92 290

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 1 99 644
2019 Less than 3 years in current department or agency 2 98 389
2019 11 to 20 years in current department or agency 1 99 534
2018 3 to 10 years in current department or agency 2 98 721
2018 11 to 20 years in current department or agency 2 98 554

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 288
2020 3 to 10 years in current department or agency 17 83 644
2020 11 to 20 years in current department or agency 20 80 497
2020 More than 20 years in current department or agency 21 79 266
2019 Less than 3 years in current department or agency 14 86 389
2019 3 to 10 years in current department or agency 16 84 644
2019 11 to 20 years in current department or agency 22 78 534
2019 More than 20 years in current department or agency 19 81 309
2018 Less than 3 years in current department or agency 14 86 413
2018 3 to 10 years in current department or agency 15 85 721
2018 11 to 20 years in current department or agency 23 77 554
2018 More than 20 years in current department or agency 25 75 290

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 0 100 288
2019 Less than 3 years in current department or agency 0 100 389
2019 11 to 20 years in current department or agency 0 100 534

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 86 288
2020 3 to 10 years in current department or agency 16 84 644
2020 11 to 20 years in current department or agency 19 81 497
2020 More than 20 years in current department or agency 17 83 266
2019 Less than 3 years in current department or agency 15 85 389
2019 3 to 10 years in current department or agency 12 88 644
2019 11 to 20 years in current department or agency 21 79 534
2019 More than 20 years in current department or agency 17 83 309
2018 Less than 3 years in current department or agency 14 86 413
2018 3 to 10 years in current department or agency 15 85 721
2018 11 to 20 years in current department or agency 18 82 554
2018 More than 20 years in current department or agency 21 79 290

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 75 288
2020 3 to 10 years in current department or agency 28 72 644
2020 11 to 20 years in current department or agency 30 70 498
2020 More than 20 years in current department or agency 30 70 266
2019 Less than 3 years in current department or agency 23 77 384
2019 3 to 10 years in current department or agency 23 77 638
2019 11 to 20 years in current department or agency 30 70 529
2019 More than 20 years in current department or agency 31 69 309
2018 Less than 3 years in current department or agency 21 79 414
2018 3 to 10 years in current department or agency 25 75 723
2018 11 to 20 years in current department or agency 29 71 556
2018 More than 20 years in current department or agency 29 71 288

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 288
2020 3 to 10 years in current department or agency 14 86 644
2020 11 to 20 years in current department or agency 16 84 498
2020 More than 20 years in current department or agency 14 86 266
2019 Less than 3 years in current department or agency 10 90 384
2019 3 to 10 years in current department or agency 11 89 638
2019 11 to 20 years in current department or agency 14 86 529
2019 More than 20 years in current department or agency 11 89 309
2018 Less than 3 years in current department or agency 10 90 414
2018 3 to 10 years in current department or agency 12 88 723
2018 11 to 20 years in current department or agency 15 85 556
2018 More than 20 years in current department or agency 15 85 288

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 3 97 644
2020 11 to 20 years in current department or agency 4 96 498
2019 Less than 3 years in current department or agency 1 99 384
2019 3 to 10 years in current department or agency 2 98 638
2019 11 to 20 years in current department or agency 4 96 529
2019 More than 20 years in current department or agency 3 97 309
2018 Less than 3 years in current department or agency 2 98 414
2018 3 to 10 years in current department or agency 2 98 723
2018 11 to 20 years in current department or agency 3 97 556
2018 More than 20 years in current department or agency 4 96 288

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 288
2020 3 to 10 years in current department or agency 20 80 644
2020 11 to 20 years in current department or agency 24 76 498
2020 More than 20 years in current department or agency 21 79 266
2019 Less than 3 years in current department or agency 19 81 384
2019 3 to 10 years in current department or agency 18 82 638
2019 11 to 20 years in current department or agency 24 76 529
2019 More than 20 years in current department or agency 21 79 309
2018 Less than 3 years in current department or agency 13 87 414
2018 3 to 10 years in current department or agency 18 82 723
2018 11 to 20 years in current department or agency 22 78 556
2018 More than 20 years in current department or agency 21 79 288

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 288
2020 3 to 10 years in current department or agency 4 96 644
2020 11 to 20 years in current department or agency 6 94 498
2020 More than 20 years in current department or agency 5 95 266
2019 Less than 3 years in current department or agency 5 95 384
2019 3 to 10 years in current department or agency 4 96 638
2019 11 to 20 years in current department or agency 5 95 529
2019 More than 20 years in current department or agency 5 95 309
2018 Less than 3 years in current department or agency 3 97 414
2018 3 to 10 years in current department or agency 4 96 723
2018 11 to 20 years in current department or agency 3 97 556
2018 More than 20 years in current department or agency 5 95 288

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 93 288
2020 3 to 10 years in current department or agency 5 95 644
2020 11 to 20 years in current department or agency 7 93 498
2020 More than 20 years in current department or agency 9 91 266
2019 Less than 3 years in current department or agency 5 95 384
2019 3 to 10 years in current department or agency 4 96 638
2019 11 to 20 years in current department or agency 7 93 529
2019 More than 20 years in current department or agency 8 92 309
2018 Less than 3 years in current department or agency 5 95 414
2018 3 to 10 years in current department or agency 6 94 723
2018 11 to 20 years in current department or agency 8 92 556
2018 More than 20 years in current department or agency 7 93 288

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 288
2020 3 to 10 years in current department or agency 7 93 644
2020 11 to 20 years in current department or agency 7 93 498
2020 More than 20 years in current department or agency 5 95 266
2019 Less than 3 years in current department or agency 8 92 384
2019 3 to 10 years in current department or agency 8 92 638
2019 11 to 20 years in current department or agency 8 92 529
2019 More than 20 years in current department or agency 9 91 309
2018 Less than 3 years in current department or agency 10 90 414
2018 3 to 10 years in current department or agency 9 91 723
2018 11 to 20 years in current department or agency 10 90 556
2018 More than 20 years in current department or agency 7 93 288

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 288
2020 3 to 10 years in current department or agency 7 93 644
2020 11 to 20 years in current department or agency 6 94 498
2020 More than 20 years in current department or agency 8 92 266
2019 Less than 3 years in current department or agency 5 95 384
2019 3 to 10 years in current department or agency 7 93 638
2019 11 to 20 years in current department or agency 8 92 529
2019 More than 20 years in current department or agency 7 93 309
2018 Less than 3 years in current department or agency 4 96 414
2018 3 to 10 years in current department or agency 9 91 723
2018 11 to 20 years in current department or agency 8 92 556
2018 More than 20 years in current department or agency 9 91 288

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 48 288
2020 3 to 10 years in current department or agency 51 49 644
2020 11 to 20 years in current department or agency 46 54 498
2020 More than 20 years in current department or agency 46 54 266
2019 Less than 3 years in current department or agency 51 49 384
2019 3 to 10 years in current department or agency 53 47 638
2019 11 to 20 years in current department or agency 50 50 529
2019 More than 20 years in current department or agency 49 51 309
2018 Less than 3 years in current department or agency 58 42 414
2018 3 to 10 years in current department or agency 51 49 723
2018 11 to 20 years in current department or agency 46 54 556
2018 More than 20 years in current department or agency 48 52 288

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 92 268
2020 3 to 10 years in current department or agency 6 94 612
2020 11 to 20 years in current department or agency 7 93 461
2020 More than 20 years in current department or agency 4 96 241
2019 Less than 3 years in current department or agency 6 94 347
2019 3 to 10 years in current department or agency 6 94 581
2019 11 to 20 years in current department or agency 8 92 464
2019 More than 20 years in current department or agency 7 93 268
2018 Less than 3 years in current department or agency 6 94 395
2018 3 to 10 years in current department or agency 5 95 678
2018 11 to 20 years in current department or agency 5 95 509
2018 More than 20 years in current department or agency 5 95 269

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 84 268
2020 3 to 10 years in current department or agency 14 86 612
2020 11 to 20 years in current department or agency 11 89 461
2020 More than 20 years in current department or agency 8 92 241
2019 Less than 3 years in current department or agency 20 80 347
2019 3 to 10 years in current department or agency 15 85 581
2019 11 to 20 years in current department or agency 8 92 464
2019 More than 20 years in current department or agency 10 90 268
2018 Less than 3 years in current department or agency 20 80 395
2018 3 to 10 years in current department or agency 14 86 678
2018 11 to 20 years in current department or agency 9 91 509
2018 More than 20 years in current department or agency 7 93 269

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 3 97 612
2020 11 to 20 years in current department or agency 5 95 461
2019 Less than 3 years in current department or agency 4 96 347
2019 3 to 10 years in current department or agency 3 97 581
2019 11 to 20 years in current department or agency 3 97 464
2019 More than 20 years in current department or agency 5 95 268
2018 Less than 3 years in current department or agency 5 95 395
2018 3 to 10 years in current department or agency 3 97 678
2018 11 to 20 years in current department or agency 3 97 509
2018 More than 20 years in current department or agency 2 98 269

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 2 98 612
2020 11 to 20 years in current department or agency 3 97 461
2019 Less than 3 years in current department or agency 2 98 347
2019 3 to 10 years in current department or agency 3 97 581
2019 11 to 20 years in current department or agency 2 98 464
2019 More than 20 years in current department or agency 3 97 268
2018 3 to 10 years in current department or agency 2 98 678
2018 11 to 20 years in current department or agency 2 98 509

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 97 268
2020 3 to 10 years in current department or agency 2 98 612
2020 11 to 20 years in current department or agency 5 95 461
2020 More than 20 years in current department or agency 3 97 241
2019 Less than 3 years in current department or agency 1 99 347
2019 3 to 10 years in current department or agency 3 97 581
2019 11 to 20 years in current department or agency 3 97 464
2019 More than 20 years in current department or agency 5 95 268
2018 Less than 3 years in current department or agency 4 96 395
2018 3 to 10 years in current department or agency 2 98 678
2018 11 to 20 years in current department or agency 2 98 509
2018 More than 20 years in current department or agency 3 97 269

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 96 268
2020 3 to 10 years in current department or agency 4 96 612
2020 11 to 20 years in current department or agency 6 94 461
2020 More than 20 years in current department or agency 5 95 241
2019 Less than 3 years in current department or agency 5 95 347
2019 3 to 10 years in current department or agency 2 98 581
2019 11 to 20 years in current department or agency 4 96 464
2019 More than 20 years in current department or agency 5 95 268
2018 Less than 3 years in current department or agency 4 96 395
2018 3 to 10 years in current department or agency 3 97 678
2018 11 to 20 years in current department or agency 4 96 509
2018 More than 20 years in current department or agency 5 95 269

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 87 268
2020 3 to 10 years in current department or agency 7 93 612
2020 11 to 20 years in current department or agency 6 94 461
2020 More than 20 years in current department or agency 7 93 241
2019 Less than 3 years in current department or agency 13 87 347
2019 3 to 10 years in current department or agency 4 96 581
2019 11 to 20 years in current department or agency 5 95 464
2019 More than 20 years in current department or agency 5 95 268
2018 Less than 3 years in current department or agency 7 93 395
2018 3 to 10 years in current department or agency 7 93 678
2018 11 to 20 years in current department or agency 5 95 509
2018 More than 20 years in current department or agency 3 97 269

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 85 268
2020 3 to 10 years in current department or agency 13 87 612
2020 11 to 20 years in current department or agency 7 93 461
2020 More than 20 years in current department or agency 9 91 241
2019 Less than 3 years in current department or agency 15 85 347
2019 3 to 10 years in current department or agency 11 89 581
2019 11 to 20 years in current department or agency 7 93 464
2019 More than 20 years in current department or agency 6 94 268
2018 Less than 3 years in current department or agency 12 88 395
2018 3 to 10 years in current department or agency 11 89 678
2018 11 to 20 years in current department or agency 7 93 509
2018 More than 20 years in current department or agency 7 93 269

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 268
2020 3 to 10 years in current department or agency 13 87 612
2020 11 to 20 years in current department or agency 12 88 461
2020 More than 20 years in current department or agency 16 84 241
2019 Less than 3 years in current department or agency 9 91 347
2019 3 to 10 years in current department or agency 8 92 581
2019 11 to 20 years in current department or agency 11 89 464
2019 More than 20 years in current department or agency 9 91 268
2018 Less than 3 years in current department or agency 9 91 395
2018 3 to 10 years in current department or agency 10 90 678
2018 11 to 20 years in current department or agency 10 90 509
2018 More than 20 years in current department or agency 13 87 269

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 77 268
2020 3 to 10 years in current department or agency 28 72 612
2020 11 to 20 years in current department or agency 27 73 461
2020 More than 20 years in current department or agency 26 74 241
2019 Less than 3 years in current department or agency 20 80 347
2019 3 to 10 years in current department or agency 27 73 581
2019 11 to 20 years in current department or agency 25 75 464
2019 More than 20 years in current department or agency 24 76 268
2018 Less than 3 years in current department or agency 20 80 395
2018 3 to 10 years in current department or agency 21 79 678
2018 11 to 20 years in current department or agency 24 76 509
2018 More than 20 years in current department or agency 23 77 269

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 268
2020 3 to 10 years in current department or agency 9 91 612
2020 11 to 20 years in current department or agency 9 91 461
2020 More than 20 years in current department or agency 9 91 241
2019 Less than 3 years in current department or agency 8 92 347
2019 3 to 10 years in current department or agency 9 91 581
2019 11 to 20 years in current department or agency 8 92 464
2019 More than 20 years in current department or agency 9 91 268
2018 Less than 3 years in current department or agency 7 93 395
2018 3 to 10 years in current department or agency 9 91 678
2018 11 to 20 years in current department or agency 9 91 509
2018 More than 20 years in current department or agency 9 91 269

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 62 268
2020 3 to 10 years in current department or agency 47 53 612
2020 11 to 20 years in current department or agency 47 53 461
2020 More than 20 years in current department or agency 41 59 241
2019 Less than 3 years in current department or agency 39 61 347
2019 3 to 10 years in current department or agency 44 56 581
2019 11 to 20 years in current department or agency 45 55 464
2019 More than 20 years in current department or agency 45 55 268
2018 Less than 3 years in current department or agency 40 60 395
2018 3 to 10 years in current department or agency 41 59 678
2018 11 to 20 years in current department or agency 44 56 509
2018 More than 20 years in current department or agency 41 59 269

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 98 268
2020 3 to 10 years in current department or agency 2 98 612
2019 3 to 10 years in current department or agency 2 98 581
2019 11 to 20 years in current department or agency 1 99 464
2018 3 to 10 years in current department or agency 2 98 678
2018 11 to 20 years in current department or agency 1 99 509

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 49 268
2020 3 to 10 years in current department or agency 63 37 612
2020 11 to 20 years in current department or agency 61 39 461
2020 More than 20 years in current department or agency 65 35 241
2019 Less than 3 years in current department or agency 54 46 347
2019 3 to 10 years in current department or agency 64 36 581
2019 11 to 20 years in current department or agency 62 38 464
2019 More than 20 years in current department or agency 66 34 268
2018 Less than 3 years in current department or agency 56 44 395
2018 3 to 10 years in current department or agency 64 36 678
2018 11 to 20 years in current department or agency 65 35 509
2018 More than 20 years in current department or agency 66 34 269

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 95 268
2020 3 to 10 years in current department or agency 4 96 612
2020 11 to 20 years in current department or agency 4 96 461
2020 More than 20 years in current department or agency 7 93 241
2019 Less than 3 years in current department or agency 2 98 347
2019 3 to 10 years in current department or agency 3 97 581
2019 11 to 20 years in current department or agency 3 97 464
2019 More than 20 years in current department or agency 5 95 268
2018 Less than 3 years in current department or agency 2 98 395
2018 3 to 10 years in current department or agency 2 98 678
2018 11 to 20 years in current department or agency 4 96 509
2018 More than 20 years in current department or agency 5 95 269

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 86 268
2020 3 to 10 years in current department or agency 14 86 612
2020 11 to 20 years in current department or agency 11 89 461
2020 More than 20 years in current department or agency 9 91 241
2019 Less than 3 years in current department or agency 12 88 347
2019 3 to 10 years in current department or agency 10 90 581
2019 11 to 20 years in current department or agency 12 88 464
2019 More than 20 years in current department or agency 9 91 268
2018 Less than 3 years in current department or agency 13 87 395
2018 3 to 10 years in current department or agency 13 87 678
2018 11 to 20 years in current department or agency 11 89 509
2018 More than 20 years in current department or agency 16 84 269

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 16 13 2 1 26 7 75 5 6955
2020 3 to 10 years in current department or agency 26 19 17 3 2 26 6 66 9 10282
2020 11 to 20 years in current department or agency 25 20 17 4 3 27 4 65 10 6999
2020 More than 20 years in current department or agency 24 22 18 4 3 25 3 65 10 4132
2019 Less than 3 years in current department or agency 30 16 17 3 2 24 7 67 8 7297
2019 3 to 10 years in current department or agency 23 17 21 4 4 25 6 58 12 8629
2019 11 to 20 years in current department or agency 22 19 20 5 4 25 5 58 14 6340
2019 More than 20 years in current department or agency 24 20 20 5 5 22 4 60 13 3795
2018 Less than 3 years in current department or agency 30 18 18 2 2 24 6 69 5 8386
2018 3 to 10 years in current department or agency 20 20 24 4 4 24 5 56 11 8705
2018 11 to 20 years in current department or agency 19 20 25 4 4 24 3 54 11 6343
2018 More than 20 years in current department or agency 21 24 23 4 4 22 3 59 10 3894
2017 Less than 3 years in current department or agency 27 17 15 2 2 29 8 71 5 7626
2017 3 to 10 years in current department or agency 21 20 20 3 3 27 6 60 10 9591
2017 11 to 20 years in current department or agency 19 21 22 4 4 26 5 57 12 7067
2017 More than 20 years in current department or agency 20 24 21 4 3 24 4 61 10 4424
2014 Less than 3 years in current department or agency 27 16 15 2 2 31 8 70 6 6953
2014 3 to 10 years in current department or agency 22 19 20 3 3 27 6 62 8 11215
2014 11 to 20 years in current department or agency 20 20 22 4 3 27 5 58 10 7691
2014 More than 20 years in current department or agency 23 23 21 3 3 24 4 63 8 5812

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 26 9 2 1 7 1 86 4 6961
2020 3 to 10 years in current department or agency 43 31 14 3 2 6 1 79 6 10289
2020 11 to 20 years in current department or agency 42 33 13 4 3 5 1 79 7 7004
2020 More than 20 years in current department or agency 42 33 14 3 3 5 0 79 6 4132
2019 Less than 3 years in current department or agency 49 26 13 2 2 7 1 81 5 7291
2019 3 to 10 years in current department or agency 39 29 16 4 4 7 1 75 8 8632
2019 11 to 20 years in current department or agency 38 31 15 5 3 7 1 75 9 6330
2019 More than 20 years in current department or agency 40 31 16 4 4 5 0 75 8 3799
2018 Less than 3 years in current department or agency 47 28 13 2 2 8 1 82 4 8383
2018 3 to 10 years in current department or agency 33 32 18 4 3 8 1 72 8 8719
2018 11 to 20 years in current department or agency 33 33 19 4 4 6 0 71 9 6344
2018 More than 20 years in current department or agency 34 35 17 4 3 6 1 74 8 3894
2017 Less than 3 years in current department or agency 45 27 11 2 2 11 2 83 4 7613
2017 3 to 10 years in current department or agency 35 32 16 3 3 9 1 75 7 9576
2017 11 to 20 years in current department or agency 33 34 16 4 4 7 1 74 9 7048
2017 More than 20 years in current department or agency 33 36 16 4 3 7 0 75 7 4408
2014 Less than 3 years in current department or agency 46 27 11 2 1 11 1 83 4 6950
2014 3 to 10 years in current department or agency 38 31 15 3 2 9 1 77 6 11213
2014 11 to 20 years in current department or agency 34 33 16 4 3 9 1 74 8 7689
2014 More than 20 years in current department or agency 35 35 15 3 3 8 1 77 6 5801

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 6915
2020 3 to 10 years in current department or agency 10 90 10245
2020 11 to 20 years in current department or agency 10 90 6996
2020 More than 20 years in current department or agency 9 91 4125

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 12 88 6932
2020 3 to 10 years in current department or agency 15 85 10254
2020 11 to 20 years in current department or agency 16 84 7000
2020 More than 20 years in current department or agency 15 85 4125
2019 Less than 3 years in current department or agency 16 84 7302
2019 3 to 10 years in current department or agency 18 82 8637
2019 11 to 20 years in current department or agency 18 82 6349
2019 More than 20 years in current department or agency 17 83 3806
2017 Less than 3 years in current department or agency 14 86 7619
2017 3 to 10 years in current department or agency 18 82 9583
2017 11 to 20 years in current department or agency 19 81 7072
2017 More than 20 years in current department or agency 16 84 4416
2014 Less than 3 years in current department or agency 14 86 6936
2014 3 to 10 years in current department or agency 16 84 11208
2014 11 to 20 years in current department or agency 17 83 7676
2014 More than 20 years in current department or agency 15 85 5802

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 53 820
2020 3 to 10 years in current department or agency 54 46 1538
2020 11 to 20 years in current department or agency 61 39 1129
2020 More than 20 years in current department or agency 66 34 609

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 20 821
2020 3 to 10 years in current department or agency 82 18 1538
2020 11 to 20 years in current department or agency 83 17 1127
2020 More than 20 years in current department or agency 85 15 610
2019 Less than 3 years in current department or agency 83 17 1158
2019 3 to 10 years in current department or agency 83 17 1505
2019 11 to 20 years in current department or agency 83 17 1153
2019 More than 20 years in current department or agency 81 19 654
2017 Less than 3 years in current department or agency 82 18 1071
2017 3 to 10 years in current department or agency 80 20 1680
2017 11 to 20 years in current department or agency 81 19 1358
2017 More than 20 years in current department or agency 78 22 691
2014 Less than 3 years in current department or agency 83 17 947
2014 3 to 10 years in current department or agency 83 17 1769
2014 11 to 20 years in current department or agency 78 22 1261
2014 More than 20 years in current department or agency 80 20 854

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 31 5 8 2 1 0 84 10 660
2020 3 to 10 years in current department or agency 49 34 7 7 3 0 0 83 10 1261
2020 11 to 20 years in current department or agency 50 34 6 7 2 0 0 85 9 925
2020 More than 20 years in current department or agency 49 35 8 5 3 0 0 84 8 519
2019 Less than 3 years in current department or agency 45 35 6 9 4 1 0 80 14 951
2019 3 to 10 years in current department or agency 44 34 6 10 5 0 0 78 15 1236
2019 11 to 20 years in current department or agency 42 34 7 10 6 0 0 77 16 952
2019 More than 20 years in current department or agency 46 33 5 10 5 0 0 80 15 530
2017 Less than 3 years in current department or agency 48 36 5 7 2 1 1 85 10 874
2017 3 to 10 years in current department or agency 44 35 6 8 5 0 0 80 13 1346
2017 11 to 20 years in current department or agency 41 39 5 9 5 1 0 81 14 1100
2017 More than 20 years in current department or agency 44 38 6 7 5 0 1 82 12 536
2014 Less than 3 years in current department or agency 58 30 4 5 2 1 0 89 7 782
2014 3 to 10 years in current department or agency 51 33 5 7 4 0 0 85 10 1476
2014 11 to 20 years in current department or agency 49 32 5 8 5 1 0 82 13 985
2014 More than 20 years in current department or agency 50 32 6 7 4 0 1 83 11 680

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 27 8 3 1 2 4 87 5 6957
2020 3 to 10 years in current department or agency 52 29 9 4 2 2 3 85 6 10290
2020 11 to 20 years in current department or agency 52 30 8 4 2 2 3 86 6 7012
2020 More than 20 years in current department or agency 52 30 7 3 2 2 3 87 6 4140
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 32 11 5 2 3 0 81 8 6946
2020 3 to 10 years in current department or agency 38 34 14 8 4 3 0 74 12 10251
2020 11 to 20 years in current department or agency 37 35 14 7 3 3 0 75 11 6998
2020 More than 20 years in current department or agency 38 37 12 7 3 3 0 77 10 4120

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 36 8 5 1 0 0 86 6 6976
2020 3 to 10 years in current department or agency 42 40 9 6 1 0 0 83 8 10307
2020 11 to 20 years in current department or agency 41 42 9 6 1 0 0 84 8 7020
2020 More than 20 years in current department or agency 41 43 8 6 1 0 0 85 7 4141

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 34 9 6 1 1 0 84 7 6937
2020 3 to 10 years in current department or agency 41 38 11 7 2 0 0 80 9 10268
2020 11 to 20 years in current department or agency 40 40 11 7 2 1 0 81 8 6986
2020 More than 20 years in current department or agency 41 41 10 6 1 1 0 83 7 4115

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 34 13 4 1 1 1 82 5 6923
2020 3 to 10 years in current department or agency 38 39 16 4 1 1 1 78 6 10218
2020 11 to 20 years in current department or agency 37 41 16 4 1 0 1 79 5 6968
2020 More than 20 years in current department or agency 39 40 15 4 1 1 1 80 5 4121

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 29 8 2 1 1 1 88 3 6952
2020 3 to 10 years in current department or agency 48 36 11 3 1 1 1 85 4 10263
2020 11 to 20 years in current department or agency 47 37 11 3 1 1 1 85 5 6981
2020 More than 20 years in current department or agency 46 37 10 3 1 1 1 85 4 4117

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 14 4 0 0 8 3 94 1 6957
2020 3 to 10 years in current department or agency 64 17 5 1 1 9 4 93 1 10287
2020 11 to 20 years in current department or agency 66 18 5 1 0 7 3 93 1 6995
2020 More than 20 years in current department or agency 66 19 5 0 1 6 3 93 1 4117

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 28 6 3 1 1 0 91 3 6944
2020 3 to 10 years in current department or agency 55 32 7 3 1 1 0 89 4 10251
2020 11 to 20 years in current department or agency 57 32 6 2 1 1 0 90 3 6983
2020 More than 20 years in current department or agency 59 31 6 2 1 1 0 91 3 4114

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 27 8 5 2 1 0 84 7 6942
2020 3 to 10 years in current department or agency 50 30 9 6 4 1 0 81 10 10250
2020 11 to 20 years in current department or agency 51 30 8 6 3 1 0 82 10 6977
2020 More than 20 years in current department or agency 49 30 8 7 4 1 0 80 11 4127

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 25 6 2 1 1 0 90 3 6952
2020 3 to 10 years in current department or agency 57 29 8 3 2 1 0 87 5 10273
2020 11 to 20 years in current department or agency 59 29 7 3 2 1 0 88 5 6994
2020 More than 20 years in current department or agency 59 30 7 2 1 0 0 89 4 4116

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 96 4 358
2020 3 to 10 years in current department or agency 97 3 1073
2020 11 to 20 years in current department or agency 98 2 1632
2020 More than 20 years in current department or agency 99 1 1310

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 40 17 13 7 0 0 64 20 343
2020 3 to 10 years in current department or agency 23 40 16 15 5 0 0 63 20 1038
2020 11 to 20 years in current department or agency 22 41 16 16 5 0 0 63 21 1603
2020 More than 20 years in current department or agency 23 44 14 14 5 0 0 67 19 1285

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 35 9 3 1 1 0 86 5 6961
2020 3 to 10 years in current department or agency 44 39 10 4 2 1 0 84 6 10286
2020 11 to 20 years in current department or agency 44 41 9 4 1 1 0 86 5 7006
2020 More than 20 years in current department or agency 46 42 8 2 1 1 0 88 4 4137
2019 Less than 3 years in current department or agency 37 38 14 6 3 2 0 76 9 7299
2019 3 to 10 years in current department or agency 33 42 14 7 3 1 0 76 10 8623
2019 11 to 20 years in current department or agency 33 43 13 6 3 1 0 77 9 6338
2019 More than 20 years in current department or agency 35 45 12 5 3 1 0 80 7 3789
2018 Less than 3 years in current department or agency 37 38 14 6 2 3 0 77 9 8385
2018 3 to 10 years in current department or agency 31 43 14 7 4 2 0 75 10 8707
2018 11 to 20 years in current department or agency 32 44 14 7 3 1 0 76 10 6329
2018 More than 20 years in current department or agency 33 44 13 6 2 1 0 78 8 3884
2017 Less than 3 years in current department or agency 29 40 15 6 4 6 0 74 11 7614
2017 3 to 10 years in current department or agency 26 43 15 8 5 3 0 71 13 9570
2017 11 to 20 years in current department or agency 26 45 15 7 4 2 0 73 12 7065
2017 More than 20 years in current department or agency 27 45 15 6 4 3 0 74 10 4400

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 27 12 9 5 2 1 74 14 6949
2020 3 to 10 years in current department or agency 40 28 12 10 7 1 1 70 18 10272
2020 11 to 20 years in current department or agency 40 29 12 10 7 1 1 71 17 6993
2020 More than 20 years in current department or agency 37 31 12 10 8 2 1 70 18 4128

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 25 11 2 2 4 1 84 4 6928
2020 3 to 10 years in current department or agency 50 27 13 4 2 3 1 80 6 10256
2020 11 to 20 years in current department or agency 49 29 12 4 2 3 1 81 6 6980
2020 More than 20 years in current department or agency 47 29 13 4 3 3 1 80 7 4110

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 32 13 5 2 2 0 80 7 6952
2020 3 to 10 years in current department or agency 36 34 16 8 4 2 0 72 12 10289
2020 11 to 20 years in current department or agency 35 37 16 7 4 1 0 73 11 7012
2020 More than 20 years in current department or agency 35 37 15 7 4 1 0 73 12 4130
2019 Less than 3 years in current department or agency 32 37 17 9 4 2 0 69 14 7292
2019 3 to 10 years in current department or agency 25 37 18 12 7 1 0 62 19 8636
2019 11 to 20 years in current department or agency 24 37 18 12 8 2 0 62 20 6350
2019 More than 20 years in current department or agency 24 38 18 11 7 1 0 64 18 3796
2018 Less than 3 years in current department or agency 34 36 16 8 4 2 0 72 12 8392
2018 3 to 10 years in current department or agency 23 38 18 12 8 2 0 61 20 8699
2018 11 to 20 years in current department or agency 22 38 17 13 9 1 0 61 22 6350
2018 More than 20 years in current department or agency 22 40 17 12 8 2 0 63 20 3887
2017 Less than 3 years in current department or agency 25 41 15 10 5 3 0 69 15 7626
2017 3 to 10 years in current department or agency 17 40 18 14 8 2 0 59 23 9580
2017 11 to 20 years in current department or agency 16 39 18 15 10 2 0 56 25 7066
2017 More than 20 years in current department or agency 17 39 20 13 8 2 0 58 22 4414

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 50 10 9 3 0 1 78 12 358
2020 3 to 10 years in current department or agency 24 46 13 12 3 1 1 71 16 1072
2020 11 to 20 years in current department or agency 23 49 12 12 3 1 1 73 15 1631
2020 More than 20 years in current department or agency 26 47 11 11 4 0 0 74 15 1308
2019 Less than 3 years in current department or agency 29 46 11 8 4 1 2 77 12 383
2019 3 to 10 years in current department or agency 22 45 13 13 4 2 2 69 17 983
2019 11 to 20 years in current department or agency 21 48 12 13 4 1 1 70 17 1463
2019 More than 20 years in current department or agency 22 48 13 12 4 1 1 71 17 1268

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 22 15 8 9 0 2 67 18 6974
2020 3 to 10 years in current department or agency 39 23 15 9 11 0 2 64 21 10302
2020 11 to 20 years in current department or agency 38 25 16 10 10 0 2 64 20 7019
2020 More than 20 years in current department or agency 36 26 17 10 9 0 2 63 19 4138

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 28 17 8 5 0 1 70 13 6960
2020 3 to 10 years in current department or agency 37 30 18 8 6 0 1 68 14 10275
2020 11 to 20 years in current department or agency 43 29 16 7 5 0 1 72 12 6993
2020 More than 20 years in current department or agency 45 28 15 6 5 0 1 74 11 4133
2019 Less than 3 years in current department or agency 31 30 20 9 9 0 1 62 18 7299
2019 3 to 10 years in current department or agency 29 31 19 10 10 0 1 60 20 8638
2019 11 to 20 years in current department or agency 31 33 18 9 8 0 1 64 17 6340
2019 More than 20 years in current department or agency 36 31 16 8 8 0 1 68 16 3801
2018 Less than 3 years in current department or agency 29 29 21 10 9 0 1 60 20 8390
2018 3 to 10 years in current department or agency 25 29 22 11 12 0 1 55 23 8711
2018 11 to 20 years in current department or agency 27 30 21 10 10 0 1 57 21 6337
2018 More than 20 years in current department or agency 28 29 21 11 9 0 2 58 20 3898
2017 Less than 3 years in current department or agency 27 28 19 11 12 1 2 57 23 7624
2017 3 to 10 years in current department or agency 27 28 19 12 12 1 2 56 24 9582
2017 11 to 20 years in current department or agency 27 29 19 12 11 1 2 57 23 7060
2017 More than 20 years in current department or agency 27 26 20 12 12 1 3 55 25 4412

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 30 23 10 5 0 1 62 15 6967
2020 3 to 10 years in current department or agency 24 29 26 12 7 0 1 54 20 10284
2020 11 to 20 years in current department or agency 20 29 27 14 9 0 1 49 24 7009
2020 More than 20 years in current department or agency 22 27 26 14 10 0 1 50 24 4139
2019 Less than 3 years in current department or agency 29 32 22 10 5 0 1 62 15 7295
2019 3 to 10 years in current department or agency 21 31 25 14 8 0 1 52 23 8635
2019 11 to 20 years in current department or agency 17 32 26 15 9 0 1 49 25 6345
2019 More than 20 years in current department or agency 17 29 27 16 10 0 1 46 27 3804
2018 Less than 3 years in current department or agency 27 30 26 10 5 0 1 58 16 8379
2018 3 to 10 years in current department or agency 17 28 29 16 9 0 1 45 25 8700
2018 11 to 20 years in current department or agency 15 26 29 18 12 0 1 41 30 6343
2018 More than 20 years in current department or agency 13 24 31 18 12 0 1 38 30 3886
2017 Less than 3 years in current department or agency 29 31 23 10 5 1 2 61 15 7618
2017 3 to 10 years in current department or agency 19 30 27 14 9 0 1 50 23 9572
2017 11 to 20 years in current department or agency 15 28 28 17 10 0 1 44 27 7064
2017 More than 20 years in current department or agency 14 25 29 18 11 0 1 40 30 4414

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 26 13 6 3 1 4 76 10 6946
2020 3 to 10 years in current department or agency 36 29 18 9 5 0 3 68 14 10263
2020 11 to 20 years in current department or agency 28 32 21 11 6 0 2 61 18 6995
2020 More than 20 years in current department or agency 26 32 22 12 7 0 1 59 19 4132
2019 Less than 3 years in current department or agency 43 28 15 6 4 0 3 74 10 7268
2019 3 to 10 years in current department or agency 30 32 19 10 6 0 3 64 16 8604
2019 11 to 20 years in current department or agency 24 34 22 11 7 0 2 59 19 6316
2019 More than 20 years in current department or agency 21 32 25 13 8 0 1 54 21 3787
2018 Less than 3 years in current department or agency 38 27 18 8 4 1 4 68 13 8359
2018 3 to 10 years in current department or agency 25 29 23 12 8 0 3 56 21 8656
2018 11 to 20 years in current department or agency 19 29 26 14 9 0 2 50 24 6307
2018 More than 20 years in current department or agency 16 29 28 16 10 1 1 45 27 3886
2017 Less than 3 years in current department or agency 39 27 15 8 4 1 5 71 13 7608
2017 3 to 10 years in current department or agency 26 29 21 12 7 1 4 58 20 9562
2017 11 to 20 years in current department or agency 20 30 24 14 9 0 3 52 24 7054
2017 More than 20 years in current department or agency 17 29 26 16 10 1 2 47 27 4409

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 23 14 7 5 2 2 73 13 6936
2020 3 to 10 years in current department or agency 39 24 17 9 6 2 3 67 16 10245
2020 11 to 20 years in current department or agency 32 27 20 11 7 2 2 61 18 6983
2020 More than 20 years in current department or agency 31 27 21 11 7 2 2 60 18 4123
2019 Less than 3 years in current department or agency 44 25 15 7 5 2 2 72 12 7261
2019 3 to 10 years in current department or agency 30 27 19 12 9 1 2 59 22 8595
2019 11 to 20 years in current department or agency 24 27 22 14 10 1 3 53 24 6312
2019 More than 20 years in current department or agency 23 26 23 15 10 1 2 51 26 3780
2018 Less than 3 years in current department or agency 40 25 17 8 5 2 3 68 14 8366
2018 3 to 10 years in current department or agency 26 24 22 14 10 1 3 53 25 8664
2018 11 to 20 years in current department or agency 20 24 24 16 12 1 2 47 29 6306
2018 More than 20 years in current department or agency 19 23 26 17 12 1 2 44 30 3878
2017 Less than 3 years in current department or agency 40 24 15 8 6 3 4 68 15 7620
2017 3 to 10 years in current department or agency 27 24 20 14 10 2 4 54 25 9575
2017 11 to 20 years in current department or agency 21 24 22 16 12 2 4 48 29 7062
2017 More than 20 years in current department or agency 19 24 25 16 12 1 3 45 29 4412

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 67 16 7 3 1 0 5 88 4 6937
2020 3 to 10 years in current department or agency 62 18 8 3 2 1 7 86 5 10232
2020 11 to 20 years in current department or agency 56 18 10 5 3 0 7 81 9 6981
2020 More than 20 years in current department or agency 54 19 10 5 4 0 8 79 10 4128
2019 Less than 3 years in current department or agency 72 14 5 1 1 0 6 92 3 7268
2019 3 to 10 years in current department or agency 64 17 6 2 2 0 8 89 4 8607
2019 11 to 20 years in current department or agency 60 19 7 3 2 1 9 87 6 6306
2019 More than 20 years in current department or agency 55 19 9 3 2 1 11 84 6 3791
2018 Less than 3 years in current department or agency 67 15 7 2 1 1 7 90 3 8361
2018 3 to 10 years in current department or agency 59 18 8 3 2 0 10 85 5 8679
2018 11 to 20 years in current department or agency 55 19 9 4 2 1 11 83 7 6307
2018 More than 20 years in current department or agency 49 20 12 5 3 1 12 78 8 3878
2017 Less than 3 years in current department or agency 63 14 6 2 1 1 13 90 3 7597
2017 3 to 10 years in current department or agency 55 17 7 3 2 1 15 86 5 9565
2017 11 to 20 years in current department or agency 51 18 9 3 2 1 16 83 6 7053
2017 More than 20 years in current department or agency 44 20 10 4 2 1 18 79 8 4402

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 28 18 9 6 0 1 67 15 6953
2020 3 to 10 years in current department or agency 34 28 20 10 7 0 0 63 16 10268
2020 11 to 20 years in current department or agency 33 29 19 10 8 0 1 63 18 7003
2020 More than 20 years in current department or agency 38 30 18 8 6 0 1 68 14 4133
2019 Less than 3 years in current department or agency 43 29 16 6 5 0 1 72 11 7275
2019 3 to 10 years in current department or agency 36 30 18 8 6 0 1 67 15 8630
2019 11 to 20 years in current department or agency 33 32 19 8 6 0 1 66 15 6345
2019 More than 20 years in current department or agency 37 31 18 7 5 0 1 70 12 3801
2018 Less than 3 years in current department or agency 44 26 17 7 5 0 1 70 12 8377
2018 3 to 10 years in current department or agency 34 28 21 9 7 0 1 63 16 8696
2018 11 to 20 years in current department or agency 31 29 21 10 8 0 1 61 18 6326
2018 More than 20 years in current department or agency 32 29 21 9 6 0 2 63 16 3886
2017 Less than 3 years in current department or agency 40 28 18 8 5 0 1 69 13 7597
2017 3 to 10 years in current department or agency 31 31 21 10 6 0 1 63 16 9543
2017 11 to 20 years in current department or agency 28 31 22 11 7 0 1 60 18 7039
2017 More than 20 years in current department or agency 31 33 22 8 5 0 1 65 13 4398

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 23 17 9 7 0 6 65 17 6948
2020 3 to 10 years in current department or agency 33 24 19 10 9 0 5 60 20 10265
2020 11 to 20 years in current department or agency 30 25 20 11 10 0 4 58 21 6977
2020 More than 20 years in current department or agency 37 27 18 7 5 0 6 68 14 4120

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 30 15 5 2 1 2 77 7 6943
2020 3 to 10 years in current department or agency 36 33 18 7 3 1 1 71 10 10235
2020 11 to 20 years in current department or agency 33 35 19 7 4 1 1 70 11 6972
2020 More than 20 years in current department or agency 33 36 18 7 3 1 2 70 11 4113
2019 Less than 3 years in current department or agency 41 32 16 6 3 1 2 75 9 7283
2019 3 to 10 years in current department or agency 30 36 20 8 5 1 2 67 13 8615
2019 11 to 20 years in current department or agency 26 38 21 9 5 1 1 65 14 6333
2019 More than 20 years in current department or agency 25 37 21 9 5 1 2 64 14 3803
2018 Less than 3 years in current department or agency 38 32 17 6 3 1 2 73 9 8337
2018 3 to 10 years in current department or agency 25 35 23 10 6 1 1 60 16 8691
2018 11 to 20 years in current department or agency 21 35 25 11 6 1 1 58 17 6330
2018 More than 20 years in current department or agency 20 36 25 11 6 1 1 57 17 3887
2017 Less than 3 years in current department or agency 41 29 16 6 3 1 3 73 10 7590
2017 3 to 10 years in current department or agency 26 33 22 10 5 1 2 61 16 9533
2017 11 to 20 years in current department or agency 22 34 23 11 6 1 2 58 18 7029
2017 More than 20 years in current department or agency 23 34 23 11 6 1 2 59 17 4394

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 32 18 8 4 1 1 69 13 6939
2020 3 to 10 years in current department or agency 27 32 23 11 6 1 1 60 17 10238
2020 11 to 20 years in current department or agency 23 35 23 12 6 0 1 58 18 6972
2020 More than 20 years in current department or agency 21 35 23 13 6 1 1 57 19 4116
2019 Less than 3 years in current department or agency 36 31 19 9 4 1 1 69 12 7270
2019 3 to 10 years in current department or agency 24 34 23 11 7 0 1 58 19 8607
2019 11 to 20 years in current department or agency 20 35 24 13 7 1 1 55 20 6325
2019 More than 20 years in current department or agency 18 35 25 14 7 1 1 54 21 3802
2018 Less than 3 years in current department or agency 33 31 21 9 4 1 2 66 13 8336
2018 3 to 10 years in current department or agency 20 31 25 13 8 1 1 53 22 8691
2018 11 to 20 years in current department or agency 16 31 26 16 9 0 1 48 25 6323
2018 More than 20 years in current department or agency 14 32 28 16 9 0 1 46 26 3879
2017 Less than 3 years in current department or agency 36 30 18 8 4 1 3 69 13 7599
2017 3 to 10 years in current department or agency 21 31 23 14 7 1 2 54 22 9538
2017 11 to 20 years in current department or agency 16 30 25 17 10 1 2 47 27 7037
2017 More than 20 years in current department or agency 15 31 26 17 9 1 1 47 27 4397

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 44 29 15 7 3 1 1 74 11 6944
2020 3 to 10 years in current department or agency 38 31 17 8 4 0 1 70 13 10247
2020 11 to 20 years in current department or agency 35 33 18 8 4 0 1 69 13 6966
2020 More than 20 years in current department or agency 35 34 18 8 4 0 1 70 12 4113
2019 Less than 3 years in current department or agency 43 30 14 7 4 0 1 74 11 7276
2019 3 to 10 years in current department or agency 35 31 18 9 5 0 1 68 14 8607
2019 11 to 20 years in current department or agency 33 33 19 9 5 0 1 67 14 6326
2019 More than 20 years in current department or agency 34 34 18 9 4 0 1 69 14 3791
2018 Less than 3 years in current department or agency 39 30 17 8 4 1 2 70 12 8328
2018 3 to 10 years in current department or agency 30 31 21 10 6 0 1 62 17 8690
2018 11 to 20 years in current department or agency 28 32 21 11 7 0 1 61 18 6322
2018 More than 20 years in current department or agency 26 35 22 10 5 0 1 63 15 3883
2017 Less than 3 years in current department or agency 40 29 16 8 4 1 2 71 12 7598
2017 3 to 10 years in current department or agency 31 31 19 10 6 1 2 64 16 9538
2017 11 to 20 years in current department or agency 27 33 20 11 6 1 2 61 18 7034
2017 More than 20 years in current department or agency 28 33 21 10 5 1 2 63 15 4394

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 25 11 5 3 1 1 80 9 6915
2020 3 to 10 years in current department or agency 45 26 14 7 5 1 1 73 13 10223
2020 11 to 20 years in current department or agency 46 27 13 7 5 0 1 75 12 6954
2020 More than 20 years in current department or agency 46 27 13 7 5 1 1 75 12 4105
2019 Less than 3 years in current department or agency 49 27 12 6 4 1 1 77 11 7266
2019 3 to 10 years in current department or agency 39 28 16 9 7 0 1 68 16 8595
2019 11 to 20 years in current department or agency 39 29 16 8 7 1 1 68 15 6323
2019 More than 20 years in current department or agency 41 28 15 8 7 0 1 70 15 3801

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 31 20 10 6 0 1 63 16 6952
2020 3 to 10 years in current department or agency 29 31 21 12 7 0 0 60 19 10264
2020 11 to 20 years in current department or agency 27 33 23 11 6 0 1 60 16 6984
2020 More than 20 years in current department or agency 28 31 23 12 7 0 1 59 18 4123

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 31 22 11 8 0 1 59 19 6947
2020 3 to 10 years in current department or agency 25 31 22 12 8 0 0 57 21 10257
2020 11 to 20 years in current department or agency 23 32 23 13 8 0 1 56 21 6978
2020 More than 20 years in current department or agency 22 31 24 13 8 0 1 54 22 4109
2019 Less than 3 years in current department or agency 34 31 19 10 5 0 1 66 15 7254
2019 3 to 10 years in current department or agency 28 32 20 11 7 0 1 61 18 8570
2019 11 to 20 years in current department or agency 26 32 22 12 7 0 1 59 19 6298
2019 More than 20 years in current department or agency 24 31 24 13 7 1 1 55 20 3782
2018 Less than 3 years in current department or agency 30 29 22 11 5 0 1 60 17 8317
2018 3 to 10 years in current department or agency 24 31 23 13 8 0 1 56 21 8674
2018 11 to 20 years in current department or agency 22 30 25 14 9 0 1 52 23 6308
2018 More than 20 years in current department or agency 18 30 25 15 9 1 1 49 25 3870
2017 Less than 3 years in current department or agency 30 32 20 10 6 1 2 63 16 7583
2017 3 to 10 years in current department or agency 26 32 22 12 7 1 2 59 19 9518
2017 11 to 20 years in current department or agency 21 30 23 14 9 1 2 53 24 7028
2017 More than 20 years in current department or agency 19 30 26 16 8 0 2 49 24 4385

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 25 12 4 2 0 1 82 6 6912
2020 3 to 10 years in current department or agency 51 27 13 5 3 0 1 80 7 10225
2020 11 to 20 years in current department or agency 51 29 13 4 2 0 1 81 6 6950
2020 More than 20 years in current department or agency 50 30 13 4 2 0 1 81 6 4096
2019 Less than 3 years in current department or agency 62 21 9 4 2 0 2 85 6 7244
2019 3 to 10 years in current department or agency 52 25 11 5 4 0 2 80 9 8579
2019 11 to 20 years in current department or agency 51 25 12 5 4 0 2 79 9 6313
2019 More than 20 years in current department or agency 51 26 12 4 4 0 2 79 8 3788
2018 Less than 3 years in current department or agency 61 21 10 4 2 0 3 84 6 8308
2018 3 to 10 years in current department or agency 51 23 12 6 4 0 3 77 10 8644
2018 11 to 20 years in current department or agency 50 24 13 6 5 0 3 75 12 6303
2018 More than 20 years in current department or agency 49 24 14 7 4 0 3 75 11 3868
2017 Less than 3 years in current department or agency 61 21 10 4 2 0 3 85 6 7618
2017 3 to 10 years in current department or agency 51 24 13 5 3 0 2 78 9 9587
2017 11 to 20 years in current department or agency 48 24 14 7 4 0 3 75 11 7071
2017 More than 20 years in current department or agency 49 25 14 5 3 0 3 76 9 4416

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 33 18 6 3 0 0 73 10 6933
2020 3 to 10 years in current department or agency 33 35 20 8 4 0 0 68 12 10234
2020 11 to 20 years in current department or agency 31 38 19 7 4 0 0 69 11 6946
2020 More than 20 years in current department or agency 32 37 20 8 3 0 0 69 11 4105

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 16 6 2 1 1 4 91 3 6921
2020 3 to 10 years in current department or agency 66 18 7 2 2 1 5 89 4 10235
2020 11 to 20 years in current department or agency 67 17 7 2 2 0 5 89 4 6956
2020 More than 20 years in current department or agency 64 20 7 2 2 0 4 89 4 4093
2019 Less than 3 years in current department or agency 75 11 5 2 2 1 6 91 4 7258
2019 3 to 10 years in current department or agency 70 13 5 2 2 1 7 90 5 8577
2019 11 to 20 years in current department or agency 69 14 5 2 2 1 7 90 5 6319
2019 More than 20 years in current department or agency 68 14 5 2 2 1 7 90 5 3787
2018 Less than 3 years in current department or agency 73 13 6 2 1 1 5 91 3 8318
2018 3 to 10 years in current department or agency 66 15 7 2 3 1 6 88 5 8673
2018 11 to 20 years in current department or agency 65 15 7 3 3 1 6 86 7 6321
2018 More than 20 years in current department or agency 63 17 7 3 2 1 6 87 6 3872

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 83 7 3 2 2 1 3 93 4 6918
2020 3 to 10 years in current department or agency 78 10 4 2 2 1 3 91 5 10244
2020 11 to 20 years in current department or agency 77 9 5 2 3 1 3 90 5 6973
2020 More than 20 years in current department or agency 77 10 4 2 2 1 3 91 5 4098
2019 Less than 3 years in current department or agency 75 11 5 3 3 1 3 89 6 7275
2019 3 to 10 years in current department or agency 69 13 7 3 4 1 3 85 8 8608
2019 11 to 20 years in current department or agency 67 14 7 4 5 1 3 84 9 6319
2019 More than 20 years in current department or agency 69 14 6 4 4 1 3 85 8 3794
2018 Less than 3 years in current department or agency 75 11 5 3 2 1 4 90 5 8321
2018 3 to 10 years in current department or agency 66 15 7 4 4 1 4 84 8 8675
2018 11 to 20 years in current department or agency 66 14 7 4 5 1 3 84 9 6320
2018 More than 20 years in current department or agency 66 14 7 4 4 1 4 85 8 3879
2017 Less than 3 years in current department or agency 77 10 4 2 2 1 4 91 5 7616
2017 3 to 10 years in current department or agency 68 14 6 4 3 1 4 87 7 9578
2017 11 to 20 years in current department or agency 66 14 6 4 4 1 4 84 9 7068
2017 More than 20 years in current department or agency 67 15 7 4 3 1 4 86 7 4416

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 11 3 2 1 0 2 94 3 6899
2020 3 to 10 years in current department or agency 72 17 6 2 1 0 2 91 3 10212
2020 11 to 20 years in current department or agency 70 19 6 2 1 0 2 91 3 6919
2020 More than 20 years in current department or agency 70 19 6 2 1 0 2 91 3 4099
2019 Less than 3 years in current department or agency 66 21 7 2 2 0 2 89 4 7252
2019 3 to 10 years in current department or agency 57 27 9 3 2 0 2 85 5 8576
2019 11 to 20 years in current department or agency 54 29 10 4 2 0 2 84 6 6304
2019 More than 20 years in current department or agency 55 28 10 3 2 0 1 85 5 3777
2018 Less than 3 years in current department or agency 66 21 7 3 2 0 2 88 4 8361
2018 3 to 10 years in current department or agency 53 28 10 4 3 0 2 83 6 8698
2018 11 to 20 years in current department or agency 51 30 11 4 2 0 2 82 7 6345
2018 More than 20 years in current department or agency 51 30 11 3 2 0 2 83 6 3894
2017 Less than 3 years in current department or agency 68 19 6 2 1 0 3 90 3 7598
2017 3 to 10 years in current department or agency 55 28 9 3 2 0 2 85 5 9578
2017 11 to 20 years in current department or agency 52 30 10 4 2 0 3 84 6 7063
2017 More than 20 years in current department or agency 53 29 10 3 1 0 3 85 5 4419

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 78 10 5 3 2 0 2 90 5 6921
2020 3 to 10 years in current department or agency 68 16 7 3 3 0 2 86 7 10232
2020 11 to 20 years in current department or agency 66 17 7 4 4 0 2 85 8 6955
2020 More than 20 years in current department or agency 65 18 7 4 4 0 2 86 7 4100
2019 Less than 3 years in current department or agency 69 16 7 3 3 0 2 87 6 7242
2019 3 to 10 years in current department or agency 59 20 9 5 5 0 1 81 10 8557
2019 11 to 20 years in current department or agency 55 22 10 6 5 0 2 79 11 6294
2019 More than 20 years in current department or agency 56 23 9 5 4 0 1 81 10 3781
2018 Less than 3 years in current department or agency 68 16 8 4 3 0 2 85 7 8330
2018 3 to 10 years in current department or agency 51 23 12 6 6 0 2 76 12 8678
2018 11 to 20 years in current department or agency 49 25 12 6 6 0 1 75 13 6313
2018 More than 20 years in current department or agency 49 25 12 7 5 0 2 76 12 3878
2017 Less than 3 years in current department or agency 70 15 6 3 3 1 3 89 6 7611
2017 3 to 10 years in current department or agency 57 21 9 6 4 1 2 80 10 9576
2017 11 to 20 years in current department or agency 54 22 10 6 5 0 3 78 12 7060
2017 More than 20 years in current department or agency 54 23 10 6 4 0 3 80 10 4415

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 5 2 1 0 0 22 96 2 6934
2020 3 to 10 years in current department or agency 61 8 3 1 1 1 25 93 2 10250
2020 11 to 20 years in current department or agency 55 11 5 2 1 0 26 90 4 6975
2020 More than 20 years in current department or agency 51 13 5 2 1 0 27 88 4 4106
2019 Less than 3 years in current department or agency 66 6 3 1 1 0 23 95 2 7226
2019 3 to 10 years in current department or agency 58 10 4 1 1 0 26 92 3 8531
2019 11 to 20 years in current department or agency 49 14 6 2 1 0 27 87 4 6280
2019 More than 20 years in current department or agency 48 17 7 2 1 0 24 86 5 3767
2018 Less than 3 years in current department or agency 62 6 2 1 1 0 27 95 2 8276
2018 3 to 10 years in current department or agency 51 10 5 1 1 0 31 90 3 8631
2018 11 to 20 years in current department or agency 45 14 7 2 1 0 31 85 5 6294
2018 More than 20 years in current department or agency 43 16 8 3 2 0 28 82 7 3860
2017 Less than 3 years in current department or agency 64 6 2 1 0 0 26 96 2 7607
2017 3 to 10 years in current department or agency 53 10 4 1 1 1 31 92 3 9566
2017 11 to 20 years in current department or agency 46 13 6 2 1 0 32 87 5 7062
2017 More than 20 years in current department or agency 45 16 7 3 1 0 28 85 5 4410

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 15 7 3 2 1 3 88 5 6961
2020 3 to 10 years in current department or agency 63 19 8 3 2 0 4 86 5 10298
2020 11 to 20 years in current department or agency 63 21 8 3 1 0 4 88 4 7007
2020 More than 20 years in current department or agency 63 21 8 2 1 0 5 88 3 4137
2019 Less than 3 years in current department or agency 66 17 8 3 2 0 4 88 4 7240
2019 3 to 10 years in current department or agency 60 21 9 3 2 0 5 85 5 8572
2019 11 to 20 years in current department or agency 60 21 9 2 2 0 6 86 4 6285
2019 More than 20 years in current department or agency 61 21 8 3 1 0 6 87 4 3784
2018 Less than 3 years in current department or agency 64 17 8 3 2 1 5 86 5 8306
2018 3 to 10 years in current department or agency 54 22 11 4 3 0 6 81 7 8663
2018 11 to 20 years in current department or agency 55 23 11 3 2 0 7 83 5 6324
2018 More than 20 years in current department or agency 54 24 10 3 1 0 8 85 5 3871
2017 Less than 3 years in current department or agency 65 16 8 3 1 1 6 88 4 7559
2017 3 to 10 years in current department or agency 57 20 9 4 2 1 8 84 6 9535
2017 11 to 20 years in current department or agency 55 22 10 3 1 0 8 85 5 7022
2017 More than 20 years in current department or agency 57 21 9 3 1 0 8 86 4 4389

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 17 13 9 12 0 1 66 21 6975
2020 3 to 10 years in current department or agency 65 17 7 4 5 1 2 84 9 10300
2020 11 to 20 years in current department or agency 73 15 5 2 2 0 3 91 4 7009
2020 More than 20 years in current department or agency 79 11 3 1 1 0 3 94 3 4135
2019 Less than 3 years in current department or agency 47 15 11 9 16 1 2 63 25 7284
2019 3 to 10 years in current department or agency 63 16 7 4 6 0 3 82 11 8603
2019 11 to 20 years in current department or agency 71 14 5 2 3 1 4 89 5 6315
2019 More than 20 years in current department or agency 77 11 4 1 2 1 4 92 4 3785
2018 Less than 3 years in current department or agency 42 15 13 11 17 0 2 58 28 8369
2018 3 to 10 years in current department or agency 57 18 8 5 7 0 4 79 13 8693
2018 11 to 20 years in current department or agency 66 17 6 3 3 1 4 87 6 6339
2018 More than 20 years in current department or agency 72 13 4 2 2 1 6 90 5 3890
2017 Less than 3 years in current department or agency 39 17 13 12 15 1 2 58 28 7623
2017 3 to 10 years in current department or agency 52 19 9 7 9 1 4 74 16 9588
2017 11 to 20 years in current department or agency 60 19 8 4 4 1 5 83 9 7068
2017 More than 20 years in current department or agency 67 15 6 3 3 1 6 87 6 4420

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 29 15 6 3 0 1 75 9 6956
2020 3 to 10 years in current department or agency 42 31 17 6 4 0 1 73 10 10303
2020 11 to 20 years in current department or agency 42 32 16 5 3 0 1 75 8 7007
2020 More than 20 years in current department or agency 45 31 14 5 2 0 2 78 7 4138
2019 Less than 3 years in current department or agency 50 29 12 4 3 0 2 80 7 7264
2019 3 to 10 years in current department or agency 47 30 14 5 3 0 2 78 8 8585
2019 11 to 20 years in current department or agency 46 31 14 4 2 0 2 79 7 6301
2019 More than 20 years in current department or agency 50 30 12 3 2 0 2 82 5 3773
2018 Less than 3 years in current department or agency 48 28 14 5 3 0 2 78 8 8344
2018 3 to 10 years in current department or agency 42 31 15 6 3 0 2 75 9 8688
2018 11 to 20 years in current department or agency 43 30 16 5 3 0 2 75 8 6331
2018 More than 20 years in current department or agency 45 30 14 5 2 0 3 78 8 3879
2017 Less than 3 years in current department or agency 50 29 12 4 2 0 2 81 7 7614
2017 3 to 10 years in current department or agency 43 32 14 5 2 0 3 77 8 9575
2017 11 to 20 years in current department or agency 41 32 15 6 3 0 3 76 8 7059
2017 More than 20 years in current department or agency 46 31 13 4 2 1 3 80 7 4403

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 39 21 6 3 0 0 70 10 6979
2020 3 to 10 years in current department or agency 27 40 21 7 4 0 0 67 11 10301
2020 11 to 20 years in current department or agency 28 42 21 6 3 0 0 70 10 7018
2020 More than 20 years in current department or agency 30 41 20 6 3 0 0 72 8 4132

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 19 38 31 10 3 0 0 57 12 6973
2020 3 to 10 years in current department or agency 17 35 33 11 4 0 0 52 15 10298
2020 11 to 20 years in current department or agency 16 34 35 11 4 0 0 49 15 7006
2020 More than 20 years in current department or agency 16 33 35 12 4 0 0 49 16 4133
2019 Less than 3 years in current department or agency 20 37 31 9 3 0 0 58 11 7310
2019 3 to 10 years in current department or agency 16 34 34 12 4 0 0 50 16 8656
2019 11 to 20 years in current department or agency 14 33 36 12 4 0 0 47 17 6359
2019 More than 20 years in current department or agency 15 31 36 12 4 0 0 47 17 3806
2018 Less than 3 years in current department or agency 19 37 32 8 3 0 0 57 11 8405
2018 3 to 10 years in current department or agency 13 32 35 13 5 0 0 46 19 8730
2018 11 to 20 years in current department or agency 12 30 38 15 5 0 0 42 20 6354
2018 More than 20 years in current department or agency 12 28 40 15 5 0 0 40 20 3905
2017 Less than 3 years in current department or agency 17 36 33 9 4 0 0 54 13 7629
2017 3 to 10 years in current department or agency 12 31 38 13 5 0 0 43 19 9596
2017 11 to 20 years in current department or agency 10 27 41 15 7 0 0 37 21 7075
2017 More than 20 years in current department or agency 11 26 41 15 6 0 0 37 22 4425

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 17 39 25 10 0 0 35 26 6954
2020 3 to 10 years in current department or agency 10 19 41 22 8 0 0 30 29 10255
2020 11 to 20 years in current department or agency 9 19 42 21 8 0 0 29 29 6966
2020 More than 20 years in current department or agency 9 20 42 20 9 0 0 29 29 4109
2019 Less than 3 years in current department or agency 9 16 38 26 11 0 0 37 25 7245
2019 3 to 10 years in current department or agency 11 19 40 22 8 0 0 30 30 8577
2019 11 to 20 years in current department or agency 10 20 41 20 8 0 0 28 31 6297
2019 More than 20 years in current department or agency 10 20 42 20 8 0 0 28 30 3764
2018 Less than 3 years in current department or agency 7 15 37 26 14 0 0 40 22 8309
2018 3 to 10 years in current department or agency 11 19 41 21 7 0 0 29 30 8637
2018 11 to 20 years in current department or agency 11 21 41 21 7 0 0 27 32 6263
2018 More than 20 years in current department or agency 10 22 41 19 7 0 0 26 32 3849
2017 Less than 3 years in current department or agency 6 15 37 26 14 0 1 41 22 7597
2017 3 to 10 years in current department or agency 9 19 42 21 8 0 0 29 28 9551
2017 11 to 20 years in current department or agency 10 21 42 20 6 0 0 27 31 7040
2017 More than 20 years in current department or agency 9 21 43 19 7 0 0 26 31 4412
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 53 31 1 79 21 6983
2020 3 to 10 years in current department or agency 16 57 27 1 78 22 10316
2020 11 to 20 years in current department or agency 14 64 22 0 82 18 7025
2020 More than 20 years in current department or agency 13 70 17 0 85 15 4149

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 40 986
2020 3 to 10 years in current department or agency 59 41 1657
2020 11 to 20 years in current department or agency 58 42 987
2020 More than 20 years in current department or agency 54 46 530

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 16 7 2 1 5 12 87 4 6959
2020 3 to 10 years in current department or agency 53 20 10 3 3 3 8 82 7 10296
2020 11 to 20 years in current department or agency 55 18 9 4 3 2 9 82 8 7016
2020 More than 20 years in current department or agency 59 15 8 4 3 1 11 83 7 4139
2019 Less than 3 years in current department or agency 56 18 10 4 3 2 7 81 8 7236
2019 3 to 10 years in current department or agency 51 21 12 5 5 1 6 78 10 8567
2019 11 to 20 years in current department or agency 51 19 11 6 5 1 7 76 12 6292
2019 More than 20 years in current department or agency 57 15 9 6 5 1 8 79 12 3764
2018 Less than 3 years in current department or agency 57 16 9 4 3 2 8 82 8 8382
2018 3 to 10 years in current department or agency 52 18 11 6 5 1 7 76 12 8698
2018 11 to 20 years in current department or agency 53 16 10 6 5 1 8 76 13 6346
2018 More than 20 years in current department or agency 55 14 9 6 5 1 9 77 12 3895

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 24 18 16 14 2 6 48 33 992
2020 3 to 10 years in current department or agency 12 24 19 19 18 2 7 39 41 1663
2020 11 to 20 years in current department or agency 14 23 19 19 17 1 8 40 39 987
2020 More than 20 years in current department or agency 8 23 23 22 16 1 7 34 41 530

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 23 17 19 21 3 5 38 43 990
2020 3 to 10 years in current department or agency 10 21 17 22 23 2 5 33 48 1663
2020 11 to 20 years in current department or agency 9 21 18 23 23 1 6 32 49 987
2020 More than 20 years in current department or agency 8 24 20 22 22 1 4 33 46 529
Report a problem on this page
Date modified: