2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	37	12	5	2	80	8	221
2020	FI-02	37	40	14	6	3	77	9	112
2020	FI-03	53	36	7	3	1	89	4	75
2019	FI	38	44	11	4	2	82	6	216
2019	FI-02	35	44	12	7	2	79	9	107
2019	FI-03	40	49	7	1	2	89	4	84
2018	FI	34	47	11	6	3	81	9	200
2018	FI-02	25	53	11	6	5	78	11	99
2018	FI-03	41	42	10	6	1	83	7	71
2017	FI	29	47	11	8	5	75	13	192
2017	FI-01	5	52	14	29	0	57	29	21
2017	FI-02	33	41	14	8	4	74	12	100
2017	FI-03	29	54	8	3	6	83	9	65
2014	FI	26	50	10	10	4	76	14	195
2014	FI-01	28	56	0	11	6	83	17	18
2014	FI-02	22	52	13	10	4	74	14	125
2014	FI-03	35	42	8	10	4	77	15	48

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	37	13	5	2	0	79	8	220
2020	FI-02	33	41	16	7	3	0	74	10	112
2020	FI-03	53	35	8	3	1	0	88	4	74
2019	FI	38	38	12	7	5	0	76	12	216
2019	FI-02	31	40	12	10	6	1	72	16	107
2019	FI-03	46	38	8	5	2	0	85	7	84
2018	FI	36	42	11	9	3	0	77	12	200
2018	FI-02	25	47	12	12	4	0	72	16	100
2018	FI-03	46	37	8	6	3	0	83	8	71
2017	FI	31	42	13	7	7	0	73	14	191
2017	FI-01	10	45	35	5	5	0	55	10	20
2017	FI-02	30	43	10	9	8	0	73	17	100
2017	FI-03	37	43	9	5	6	0	80	11	65

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	34	7	3	2	88	5	217
2020	FI-02	46	38	9	4	3	85	6	110
2020	FI-03	66	30	3	1	0	96	1	73
2019	FI	46	39	11	1	2	86	4	216
2019	FI-02	39	40	16	2	3	79	5	107
2019	FI-03	56	38	4	0	2	94	2	84
2018	FI	45	41	10	3	3	85	5	199
2018	FI-02	35	46	9	5	4	82	9	99
2018	FI-03	55	35	8	0	1	90	1	71
2017	FI	50	40	4	4	3	90	6	192
2017	FI-01	19	57	5	19	0	76	19	21
2017	FI-02	48	40	6	3	3	88	6	100
2017	FI-03	60	35	2	0	3	95	3	65
2014	FI	55	35	7	2	1	91	3	195
2014	FI-01	67	28	6	0	0	94	0	18
2014	FI-02	54	36	7	2	1	90	3	125
2014	FI-03	58	33	6	2	0	92	2	48

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	36	11	6	1	0	82	7	220
2020	FI-02	38	41	13	7	1	0	79	8	111
2020	FI-03	57	32	8	3	0	0	89	3	75
2019	FI	44	42	9	4	1	0	86	5	218
2019	FI-02	42	39	12	6	1	0	81	7	108
2019	FI-03	48	45	5	0	2	0	93	2	85
2018	FI	43	42	9	4	3	0	85	7	200
2018	FI-02	40	43	8	5	4	0	83	9	100
2018	FI-03	45	42	8	3	1	0	87	4	71
2017	FI	39	44	6	7	3	1	84	11	191
2017	FI-01	19	52	9	15	0	5	75	15	21
2017	FI-02	37	44	5	8	4	1	83	12	99
2017	FI-03	45	43	5	5	3	0	88	8	65
2014	FI	42	40	12	4	3	0	82	7	195
2014	FI-01	44	33	11	6	6	0	78	11	18
2014	FI-02	41	41	12	4	2	0	82	6	125
2014	FI-03	42	40	12	4	2	0	81	6	48

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	35	5	2	2	1	0	92	4	221
2020	FI-02	47	40	6	2	4	1	0	88	5	112
2020	FI-03	65	32	1	1	0	0	0	97	1	75
2019	FI	50	32	10	6	1	0	0	82	8	217
2019	FI-02	44	32	10	9	3	1	0	78	12	108
2019	FI-03	60	32	6	2	0	0	0	92	2	84
2018	FI	52	32	7	4	3	0	0	85	8	201
2018	FI-02	48	32	9	5	6	0	0	80	11	100
2018	FI-03	56	32	7	3	1	0	0	89	4	71
2017	FI	44	39	11	3	3	0	1	83	6	192
2017	FI-01	38	33	24	0	5	0	0	71	5	21
2017	FI-02	44	35	11	5	4	0	1	80	9	100
2017	FI-03	46	46	6	2	0	0	0	92	2	65
2014	FI	37	40	15	5	3	0	1	77	8	195
2014	FI-01	33	39	11	11	6	0	0	72	17	18
2014	FI-02	33	45	14	5	3	0	1	78	8	125
2014	FI-03	52	27	17	2	2	0	0	79	4	48

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	35	5	3	1	0	91	5	217
2020	FI-02	46	43	5	4	3	0	89	6	109
2020	FI-03	66	28	3	3	0	0	95	3	74
2019	FI	48	37	7	7	1	0	85	8	213
2019	FI-02	46	36	6	10	3	0	82	12	105
2019	FI-03	55	37	5	4	0	0	92	4	84
2018	FI	51	33	9	5	3	0	84	8	200
2018	FI-02	46	34	9	5	6	0	80	11	100
2018	FI-03	57	30	9	4	0	0	87	4	70
2017	FI	43	41	10	4	3	0	84	6	192
2017	FI-01	33	43	19	0	5	0	76	5	21
2017	FI-02	42	40	9	5	4	0	82	9	100
2017	FI-03	46	45	6	3	0	0	91	3	65
2014	FI	37	40	13	5	4	1	78	9	195
2014	FI-01	28	44	6	11	11	0	72	22	18
2014	FI-02	34	43	13	5	4	1	78	9	125
2014	FI-03	52	31	12	2	2	0	83	4	48

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	28	14	4	4	3	0	78	8	221
2020	FI-02	38	33	17	4	5	3	0	72	10	112
2020	FI-03	63	17	12	5	0	3	0	82	5	75
2019	FI	42	25	15	12	4	2	0	69	16	218
2019	FI-02	40	22	17	14	5	3	0	64	19	108
2019	FI-03	48	31	11	8	2	0	0	79	11	85
2018	FI	42	28	12	8	6	2	0	72	15	201
2018	FI-02	44	31	7	6	10	2	0	77	16	100
2018	FI-03	39	28	17	10	4	1	0	69	14	71
2017	FI	35	29	20	8	6	1	1	66	14	192
2017	FI-01	24	19	43	9	5	0	0	43	14	21
2017	FI-02	37	31	16	5	10	1	0	69	15	100
2017	FI-03	39	31	17	11	2	2	0	70	12	65
2014	FI	36	26	16	12	7	3	1	64	20	195
2014	FI-01	33	33	11	6	11	6	0	71	18	18
2014	FI-02	34	26	14	15	6	3	1	62	23	125
2014	FI-03	46	23	19	8	2	2	0	70	11	48

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	29	12	1	2	1	2	84	3	221
2020	FI-02	44	35	15	2	1	1	3	81	3	112
2020	FI-03	64	23	9	1	1	1	0	88	3	75
2019	FI	49	30	11	6	1	1	1	82	7	217
2019	FI-02	45	28	13	8	2	2	2	76	11	108
2019	FI-03	52	32	11	4	0	1	1	86	4	85

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	36	10	3	2	0	0	85	5	221
2020	FI-02	42	41	11	4	2	0	0	83	6	112
2020	FI-03	56	29	11	3	1	0	0	85	4	75
2019	FI	48	29	9	7	5	1	0	79	12	217
2019	FI-02	45	28	10	7	6	2	1	75	14	108
2019	FI-03	48	34	8	6	4	0	0	82	9	85
2018	FI	45	38	9	4	4	1	0	83	7	194
2018	FI-02	42	38	11	4	4	1	0	80	8	98
2018	FI-03	48	39	8	0	5	0	0	88	5	66
2017	FI	47	35	7	9	1	1	0	83	10	192
2017	FI-01	24	57	0	14	0	5	0	85	15	21
2017	FI-02	43	34	10	11	2	0	0	77	13	100
2017	FI-03	60	31	3	6	0	0	0	91	6	65
2014	FI	42	33	9	9	5	2	0	77	14	195
2014	FI-01	39	28	0	22	11	0	0	67	33	18
2014	FI-02	40	33	13	9	4	2	0	74	13	125
2014	FI-03	50	33	4	6	4	2	0	85	11	48

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	65	23	7	3	2	0	0	88	5	221
2020	FI-02	63	24	6	4	2	0	1	87	6	112
2020	FI-03	67	21	8	3	1	0	0	88	4	75
2019	FI	55	27	11	4	3	0	0	82	7	218
2019	FI-02	53	27	12	4	4	1	0	80	7	108
2019	FI-03	58	26	9	5	1	0	1	85	6	85
2018	FI	51	34	6	5	5	0	0	85	10	196
2018	FI-02	46	36	7	6	4	0	0	83	10	99
2018	FI-03	54	33	3	6	4	0	0	87	10	67
2017	FI	55	30	5	8	2	1	0	85	10	192
2017	FI-01	38	38	5	19	0	0	0	76	19	21
2017	FI-02	57	26	7	6	3	1	0	84	9	100
2017	FI-03	55	34	2	8	2	0	0	89	9	65
2014	FI	51	29	11	6	3	1	0	81	8	195
2014	FI-01	44	28	6	11	11	0	0	72	22	18
2014	FI-02	50	29	13	6	2	1	0	79	8	125
2014	FI-03	60	27	8	2	2	0	0	88	4	48

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	27	12	5	2	8	80	7	220
2020	FI-02	41	29	13	5	3	9	77	9	111
2020	FI-03	48	27	12	4	0	9	82	4	75
2019	FI	42	32	15	5	2	5	77	7	218
2019	FI-02	38	32	17	5	4	5	74	9	108
2019	FI-03	44	35	11	5	0	6	84	5	85
2018	FI	40	30	14	8	4	3	72	13	201
2018	FI-02	36	31	13	7	8	4	71	16	99
2018	FI-03	43	28	17	10	0	3	73	10	72
2017	FI	28	40	16	9	5	3	69	14	192
2017	FI-01	19	53	19	9	0	0	72	9	21
2017	FI-02	27	40	13	11	7	2	68	18	100
2017	FI-03	32	35	20	5	3	5	71	8	65
2014	FI	29	40	13	7	5	6	73	13	194
2014	FI-01	35	47	0	12	6	0	82	18	17
2014	FI-02	22	46	12	6	6	7	74	13	125
2014	FI-03	46	23	19	4	4	4	72	9	48

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	29	14	3	4	3	79	7	221
2020	FI-02	39	34	16	2	6	3	75	8	112
2020	FI-03	52	25	13	4	0	5	82	4	75
2019	FI	38	35	15	7	3	2	74	10	216
2019	FI-02	35	33	18	7	5	3	69	13	107
2019	FI-03	38	39	14	7	0	1	78	7	84
2018	FI	37	35	15	8	5	2	72	13	200
2018	FI-02	37	36	11	5	9	2	74	15	98
2018	FI-03	32	39	18	11	0	0	71	11	72
2017	FI	30	43	15	8	4	1	73	12	192
2017	FI-01	19	38	24	14	0	5	60	15	21
2017	FI-02	27	43	14	10	6	0	70	16	100
2017	FI-03	37	46	11	3	3	0	83	6	65
2014	FI	25	44	14	12	3	2	70	15	194
2014	FI-01	41	29	6	18	6	0	71	24	17
2014	FI-02	20	50	14	10	4	2	71	15	125
2014	FI-03	35	37	17	10	0	0	73	10	48

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	38	13	6	5	4	75	12	217
2020	FI-02	27	44	12	6	7	4	73	14	109
2020	FI-03	34	35	15	8	1	7	74	10	74
2019	FI	27	39	17	8	4	5	70	13	216
2019	FI-02	28	36	22	6	6	3	65	12	107
2019	FI-03	24	45	11	14	0	6	73	15	84
2018	FI	26	36	18	12	5	4	64	17	199
2018	FI-02	27	38	16	7	9	3	66	17	98
2018	FI-03	24	38	20	14	0	4	65	15	71
2017	FI	22	40	20	11	4	3	64	15	192
2017	FI-01	14	43	19	24	0	0	57	24	21
2017	FI-02	21	35	23	12	5	4	58	18	100
2017	FI-03	28	46	17	5	3	2	75	8	65
2014	FI	15	43	19	11	5	7	62	18	194
2014	FI-01	29	29	12	18	6	6	63	25	17
2014	FI-02	14	46	18	10	6	7	64	17	125
2014	FI-03	15	44	25	10	2	4	61	13	48

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	43	13	10	3	2	73	14	221
2020	FI-02	23	45	16	10	4	2	69	15	112
2020	FI-03	29	41	11	13	3	3	73	16	75
2019	FI	22	44	11	12	8	2	68	21	217
2019	FI-02	19	46	8	13	12	2	66	25	108
2019	FI-03	21	46	14	12	4	2	70	16	84
2018	FI	21	38	17	17	5	1	59	23	201
2018	FI-02	19	37	21	12	8	2	58	21	99
2018	FI-03	15	44	14	24	3	0	60	26	72
2017	FI	20	41	13	20	6	1	61	26	192
2017	FI-01	14	43	24	14	5	0	57	19	21
2017	FI-02	17	38	14	21	9	1	56	30	100
2017	FI-03	28	42	9	20	2	0	69	22	65
2014	FI	15	42	18	15	9	2	58	24	194
2014	FI-01	24	29	18	18	12	0	53	29	17
2014	FI-02	14	41	21	14	8	2	56	23	125
2014	FI-03	17	48	12	17	6	0	65	23	48

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	38	13	7	2	0	77	10	220
2020	FI-02	29	40	18	8	4	1	70	12	112
2020	FI-03	50	36	7	5	1	0	86	7	74
2019	FI	31	40	16	9	5	0	71	14	217
2019	FI-02	31	33	16	13	6	0	65	19	108
2019	FI-03	27	51	14	5	2	0	79	7	84
2018	FI	30	42	13	10	4	0	73	14	201
2018	FI-02	27	43	13	12	5	0	70	17	100
2018	FI-03	34	46	8	7	4	0	80	11	71
2017	FI	27	41	18	8	7	0	68	15	192
2017	FI-01	5	33	33	24	5	0	38	29	21
2017	FI-02	29	36	19	8	8	0	65	16	100
2017	FI-03	31	51	9	3	6	0	82	9	65
2014	FI	22	42	18	10	8	0	64	18	195
2014	FI-01	17	56	11	0	17	0	72	17	18
2014	FI-02	19	44	20	8	9	0	63	17	125
2014	FI-03	33	33	12	17	4	0	67	21	48

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	39	8	5	1	86	6	218
2020	FI-02	39	45	9	6	1	84	7	110
2020	FI-03	55	35	7	1	1	91	3	74
2019	FI	38	42	12	6	2	80	8	215
2019	FI-02	38	41	12	8	2	78	9	106
2019	FI-03	36	45	12	6	1	81	7	84
2018	FI	35	42	12	7	3	77	11	202
2018	FI-02	33	46	10	7	4	79	11	100
2018	FI-03	35	38	15	8	4	72	13	72
2017	FI	32	45	11	9	3	76	13	192
2017	FI-01	19	38	14	24	5	57	29	21
2017	FI-02	31	45	13	9	2	76	11	100
2017	FI-03	35	46	8	6	5	82	11	65

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	36	9	3	2	1	0	86	5	221
2020	FI-02	41	41	12	3	3	1	0	83	5	112
2020	FI-03	56	32	8	1	3	0	0	88	4	75
2019	FI	43	32	12	8	5	0	0	75	13	218
2019	FI-02	43	30	12	9	6	0	0	72	16	108
2019	FI-03	41	35	13	6	4	1	0	77	10	85
2018	FI	44	36	10	5	4	1	1	81	9	197
2018	FI-02	37	36	14	5	5	2	0	75	10	99
2018	FI-03	53	32	6	3	4	0	1	87	7	68
2017	FI	42	39	9	5	5	1	0	82	9	192
2017	FI-01	19	53	14	9	0	5	0	75	10	21
2017	FI-02	41	37	10	6	6	0	0	78	12	100
2017	FI-03	49	38	5	2	5	2	0	89	6	65
2014	FI	35	40	11	8	5	1	1	76	13	195
2014	FI-01	28	33	17	11	11	0	0	61	22	18
2014	FI-02	34	40	11	10	4	1	1	75	14	125
2014	FI-03	44	40	8	4	4	0	0	83	8	48

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	45	10	5	2	0	82	8	220
2020	FI-02	34	44	11	8	4	0	78	12	112
2020	FI-03	42	45	9	3	1	0	86	4	74
2019	FI	28	41	12	14	6	0	68	20	217
2019	FI-02	27	42	8	15	7	0	69	22	107
2019	FI-03	28	40	14	15	2	0	68	18	85
2018	FI	27	50	9	11	2	0	77	14	202
2018	FI-02	25	49	10	13	3	0	74	16	100
2018	FI-03	28	50	8	11	3	0	78	14	72
2017	FI	29	45	10	11	5	0	74	16	192
2017	FI-01	19	52	5	9	15	0	71	24	21
2017	FI-02	29	42	12	14	3	0	71	17	100
2017	FI-03	32	48	9	6	5	0	80	11	65
2014	FI	26	47	9	12	6	1	73	18	195
2014	FI-01	17	61	6	11	6	0	78	17	18
2014	FI-02	25	46	9	13	7	1	71	20	125
2014	FI-03	33	44	10	10	2	0	77	12	48

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	24	12	5	2	2	1	80	7	221
2020	FI-02	49	26	15	5	2	1	2	77	7	112
2020	FI-03	59	23	8	7	1	1	1	84	8	75

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	34	18	10	2	1	0	70	12	221
2020	FI-02	32	36	20	11	1	1	0	68	12	112
2020	FI-03	36	35	15	11	3	1	0	72	14	75
2019	FI	28	36	17	12	6	1	0	65	18	217
2019	FI-02	27	34	16	14	9	0	0	61	23	107
2019	FI-03	29	42	15	9	1	2	0	73	11	85
2018	FI	24	40	18	10	6	1	1	65	16	202
2018	FI-02	22	39	19	9	9	2	0	62	18	100
2018	FI-03	25	42	15	13	4	0	1	68	17	72
2017	FI	30	41	13	11	4	1	0	72	15	192
2017	FI-01	28	24	34	9	5	0	0	52	14	21
2017	FI-02	28	40	14	14	3	1	0	69	17	100
2017	FI-03	35	46	5	8	6	0	0	82	14	65
2014	FI	28	37	14	10	8	2	0	67	18	195
2014	FI-01	39	17	11	17	17	0	0	56	33	18
2014	FI-02	22	41	16	11	7	2	0	65	19	125
2014	FI-03	42	40	10	2	4	2	0	83	6	48

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	29	32	13	17	8	0	0	62	25	221
2020	FI-02	26	31	11	21	10	1	1	58	31	112
2020	FI-03	33	32	13	16	5	0	0	65	21	75
2019	FI	26	35	13	13	12	0	0	61	26	218
2019	FI-02	23	32	12	16	16	1	0	56	32	108
2019	FI-03	28	39	13	13	7	0	0	67	20	85
2018	FI	24	38	11	13	12	1	0	63	26	202
2018	FI-02	18	39	8	16	18	1	0	58	34	100
2018	FI-03	28	43	11	8	8	1	0	72	17	72
2017	FI	24	30	16	19	10	0	1	55	29	192
2017	FI-01	19	38	29	5	5	0	5	60	10	21
2017	FI-02	23	27	11	28	11	0	0	50	39	100
2017	FI-03	31	32	17	9	9	0	2	64	19	65
2014	FI	20	35	8	19	16	1	2	56	36	195
2014	FI-01	28	17	6	17	22	0	11	50	44	18
2014	FI-02	13	39	9	22	16	1	1	53	38	125
2014	FI-03	38	33	6	15	8	0	0	71	23	48

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	19	14	4	3	1	2	79	7	221
2020	FI-02	55	21	15	1	3	2	3	80	4	112
2020	FI-03	60	16	13	7	4	0	0	76	11	75
2019	FI	51	27	13	6	1	0	2	80	7	217
2019	FI-02	51	26	12	7	3	0	1	78	9	107
2019	FI-03	52	29	11	5	0	1	2	84	5	85

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	26	14	4	1	3	3	81	5	221
2020	FI-02	45	29	15	4	1	2	4	78	6	112
2020	FI-03	55	27	11	4	1	1	1	84	5	75
2019	FI	50	27	11	2	4	3	2	81	7	218
2019	FI-02	48	28	12	3	6	2	2	79	9	108
2019	FI-03	55	26	9	2	2	2	2	85	5	85

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	10	4	2	1	4	4	92	4	218
2020	FI-02	72	14	2	2	2	4	5	94	4	109
2020	FI-03	76	9	7	1	0	3	4	91	1	75
2019	FI	69	13	6	4	3	3	2	86	8	215
2019	FI-02	63	12	10	7	5	2	1	78	12	106
2019	FI-03	80	11	0	2	0	5	2	97	3	84

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	75	11	5	0	0	3	5	94	0	219
2020	FI-02	69	14	7	0	1	4	5	91	1	110
2020	FI-03	85	9	3	0	0	1	1	97	0	75
2019	FI	79	6	3	0	2	1	8	94	3	217
2019	FI-02	77	7	5	1	3	2	7	91	4	107
2019	FI-03	84	4	1	0	1	0	11	97	1	85

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	29	17	7	0	0	0	75	8	220
2020	FI-02	34	34	21	10	1	0	0	68	11	112
2020	FI-03	62	27	4	7	0	0	0	89	7	74
2019	FI	35	42	8	9	4	0	0	78	13	217
2019	FI-02	27	44	8	13	6	1	0	72	20	108
2019	FI-03	44	43	10	1	2	0	0	87	4	84
2018	FI	32	44	12	7	5	0	1	77	12	199
2018	FI-02	23	48	12	9	6	0	1	72	15	99
2018	FI-03	42	44	7	3	4	0	0	86	7	71
2017	FI	35	41	10	9	5	1	0	76	14	192
2017	FI-01	5	47	24	19	5	0	0	52	24	21
2017	FI-02	32	38	11	12	7	0	0	70	19	100
2017	FI-03	48	41	5	2	3	2	0	91	5	65
2014	FI	27	46	9	12	5	0	1	74	17	194
2014	FI-01	28	44	0	17	11	0	0	72	28	18
2014	FI-02	23	47	13	12	5	0	1	70	17	124
2014	FI-03	40	44	4	10	2	0	0	83	12	48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	35	11	5	1	0	0	83	6	220
2020	FI-02	35	44	14	5	1	1	0	79	6	112
2020	FI-03	62	24	7	5	1	0	0	86	7	74
2019	FI	42	36	11	5	6	0	0	79	10	215
2019	FI-02	40	36	9	4	9	0	1	77	13	107
2019	FI-03	43	39	12	4	2	0	0	82	6	84
2018	FI	41	35	13	7	5	0	0	76	11	199
2018	FI-02	33	43	12	5	7	0	0	76	12	100
2018	FI-03	50	31	9	9	1	0	0	81	10	70
2017	FI	39	36	15	6	4	0	0	75	10	192
2017	FI-01	9	52	19	15	5	0	0	62	19	21
2017	FI-02	38	32	17	8	5	0	0	70	13	100
2017	FI-03	48	37	11	2	3	0	0	85	5	65
2014	FI	31	41	11	10	6	0	1	73	16	195
2014	FI-01	28	39	17	0	17	0	0	67	17	18
2014	FI-02	27	41	14	11	6	0	1	69	17	125
2014	FI-03	44	44	0	10	2	0	0	88	12	48

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	39	9	5	1	0	85	6	218
2020	FI-02	34	48	11	5	2	0	82	7	111
2020	FI-03	56	33	4	5	1	0	89	7	73
2019	FI	38	46	8	6	2	0	85	7	215
2019	FI-02	35	46	8	8	3	0	81	10	106
2019	FI-03	42	45	7	4	1	1	88	5	84
2018	FI	41	39	10	5	4	1	81	9	198
2018	FI-02	38	40	12	4	5	0	79	9	99
2018	FI-03	46	36	10	4	3	1	83	7	70
2017	FI	36	44	9	8	3	0	80	11	192
2017	FI-01	9	52	14	24	0	0	62	24	21
2017	FI-02	36	42	9	9	4	0	78	13	100
2017	FI-03	42	48	6	2	3	0	89	5	65
2014	FI	34	41	14	7	5	0	74	11	195
2014	FI-01	39	39	11	0	11	0	78	11	18
2014	FI-02	28	42	17	9	4	0	70	13	125
2014	FI-03	48	37	10	2	2	0	85	4	48

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	40	15	5	1	6	1	77	7	220
2020	FI-02	21	46	19	4	2	8	1	74	6	112
2020	FI-03	39	37	13	7	1	3	0	78	8	75
2019	FI	23	48	15	6	3	5	0	75	9	217
2019	FI-02	22	41	16	10	6	5	0	67	17	107
2019	FI-03	24	53	15	2	0	6	0	81	3	85
2018	FI	22	44	18	7	4	3	0	69	11	201
2018	FI-02	20	43	17	8	7	5	0	66	16	100
2018	FI-03	24	50	15	7	1	1	1	76	9	72
2017	FI	20	46	21	4	5	3	1	69	9	192
2017	FI-01	19	33	24	5	5	14	0	61	11	21
2017	FI-02	19	42	24	7	7	0	1	62	14	100
2017	FI-03	23	57	17	0	2	2	0	81	2	65

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	26	8	7	2	0	83	9	218
2020	FI-02	54	27	12	5	3	0	81	7	111
2020	FI-03	61	22	4	12	1	0	82	14	74
2019	FI	53	32	6	6	4	0	85	9	216
2019	FI-02	52	29	8	6	6	0	81	11	106
2019	FI-03	52	40	2	5	1	0	92	6	85
2018	FI	55	26	9	6	3	0	81	10	202
2018	FI-02	50	28	9	8	4	1	79	12	100
2018	FI-03	56	24	11	7	3	0	79	10	72
2017	FI	52	34	4	7	4	0	86	10	192
2017	FI-01	57	19	14	9	0	0	76	9	21
2017	FI-02	51	34	2	8	5	0	85	13	100
2017	FI-03	52	37	3	5	3	0	89	8	65
2014	FI	52	33	8	4	4	0	85	7	195
2014	FI-01	33	39	11	6	11	0	72	17	18
2014	FI-02	49	36	9	4	2	0	85	6	125
2014	FI-03	65	25	6	2	2	0	90	4	48

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	37	15	3	1	0	0	81	4	219
2020	FI-02	46	32	15	5	2	0	0	78	6	111
2020	FI-03	31	49	16	3	0	1	0	81	3	74
2019	FI	46	38	12	2	1	0	1	85	3	217
2019	FI-02	54	34	10	1	1	0	0	88	2	107
2019	FI-03	33	45	15	4	1	0	2	80	5	85
2018	FI	45	38	13	4	0	0	0	83	4	201
2018	FI-02	43	36	14	5	1	0	0	80	6	99
2018	FI-03	38	43	15	4	0	0	0	81	4	72
2017	FI	41	47	10	0	2	0	0	88	2	192
2017	FI-01	43	38	19	0	0	0	0	81	0	21
2017	FI-02	43	46	9	0	2	0	0	89	2	100
2017	FI-03	39	51	9	0	2	0	0	89	2	65
2014	FI	48	40	9	2	1	0	0	89	2	193
2014	FI-01	65	29	6	0	0	0	0	94	0	17
2014	FI-02	52	38	8	2	0	0	0	90	2	124
2014	FI-03	33	50	12	2	2	0	0	83	4	48

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	40	60	221
2020	FI-02	49	51	112
2020	FI-03	36	64	75

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	61	19	6	1	1	5	8	91	3	221
2020	FI-02	59	19	5	0	2	7	8	92	2	112
2020	FI-03	67	17	4	3	0	3	7	93	3	75

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FI	27	41	32	221
2020	FI-02	25	38	37	112
2020	FI-03	25	47	28	75
2019	FI	27	40	33	218
2019	FI-02	28	41	31	108
2019	FI-03	25	44	32	85
2018	FI	30	35	34	201
2018	FI-02	25	39	35	99
2018	FI-03	35	35	31	72
2017	FI	29	38	33	192
2017	FI-01	43	5	52	21
2017	FI-02	21	45	34	100
2017	FI-03	39	38	23	65
2014	FI	33	32	35	195
2014	FI-01	50	39	11	18
2014	FI-02	31	32	37	125
2014	FI-03	33	31	35	48

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FI	8	59	19	3	3	7	59
2020	FI-02	11	64	14	4	4	4	28
2020	FI-03	11	58	26	0	5	0	19
2019	FI	5	66	21	0	2	7	58
2019	FI-02	10	53	30	0	0	7	30
2019	FI-03	0	81	14	0	0	5	21
2018	FI	13	52	30	2	0	3	61
2018	FI-02	16	52	28	0	0	4	25
2018	FI-03	4	56	36	0	0	4	25
2017	FI	5	55	27	2	0	11	56
2017	FI-02	0	43	43	5	0	10	21
2017	FI-03	12	60	20	0	0	8	25
2014	FI	11	46	29	6	9999	8	65
2014	FI-02	8	51	28	8	9999	5	39
2014	FI-03	25	37	31	6	9999	0	16

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	37	6	1	1	92	3	218
2020	FI-02	45	43	7	2	3	88	5	111
2020	FI-03	71	26	1	1	0	97	1	73
2019	FI	48	40	8	2	2	88	4	215
2019	FI-02	43	42	8	4	4	85	8	106
2019	FI-03	54	38	7	0	1	92	1	84
2018	FI	51	42	4	2	2	93	4	200
2018	FI-02	39	52	3	2	4	91	6	100
2018	FI-03	62	31	7	0	0	93	0	71
2017	FI	46	40	9	3	2	86	5	192
2017	FI-01	24	48	19	9	0	72	9	21
2017	FI-02	46	39	11	2	2	85	4	100
2017	FI-03	51	40	5	3	2	91	5	65
2014	FI	32	54	8	4	2	86	6	195
2014	FI-01	28	61	6	6	0	89	6	18
2014	FI-02	30	51	10	5	3	82	8	125
2014	FI-03	35	58	4	2	0	94	2	48

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	44	10	2	0	1	88	3	220
2020	FI-02	38	47	11	3	1	1	86	4	112
2020	FI-03	46	43	7	1	0	3	92	1	74
2019	FI	35	43	12	6	3	1	79	8	217
2019	FI-02	30	44	16	7	3	1	74	10	108
2019	FI-03	43	39	11	5	1	1	83	6	84
2018	FI	32	48	13	4	2	0	81	6	201
2018	FI-02	30	43	15	7	4	1	74	11	100
2018	FI-03	36	50	13	1	0	0	86	1	72
2017	FI	34	42	17	4	3	0	76	7	192
2017	FI-01	14	52	29	5	0	0	66	5	21
2017	FI-02	31	46	12	6	5	0	77	11	100
2017	FI-03	42	34	23	2	0	0	75	2	65
2014	FI	29	48	15	3	5	1	77	8	195
2014	FI-01	22	50	11	6	11	0	72	17	18
2014	FI-02	25	51	15	4	4	1	77	8	125
2014	FI-03	46	35	17	0	2	0	81	2	48

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	22	40	24	9	0	0	33	27	221
2020	FI-02	7	19	42	25	7	0	0	32	26	112
2020	FI-03	1	31	37	21	9	0	0	31	32	75
2019	FI	4	16	42	25	12	0	1	37	20	218
2019	FI-02	4	11	39	26	19	1	0	46	15	108
2019	FI-03	2	24	45	24	4	0	2	28	27	85
2018	FI	6	22	42	20	10	0	1	30	28	200
2018	FI-02	5	22	40	21	11	0	0	33	28	98
2018	FI-03	7	21	50	15	6	0	1	21	28	72
2017	FI	7	19	38	22	11	2	1	34	27	191
2017	FI-01	30	10	15	25	15	5	0	42	42	20
2017	FI-02	4	18	40	24	13	0	1	37	22	100
2017	FI-03	5	25	38	20	8	3	2	29	31	65
2014	FI	5	23	41	19	10	1	2	30	29	195
2014	FI-01	6	11	28	39	11	0	6	53	18	18
2014	FI-02	2	22	44	18	12	1	2	30	25	125
2014	FI-03	10	27	40	19	4	0	0	23	37	48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	3	8	21	44	23	1	0	68	11	221
2020	FI-02	4	7	26	44	18	0	1	62	12	112
2020	FI-03	1	7	17	45	28	1	0	74	8	75
2019	FI	4	8	26	36	24	1	1	61	12	218
2019	FI-02	4	6	26	34	28	2	0	63	10	108
2019	FI-03	1	9	31	40	15	0	4	57	11	85
2018	FI	6	11	29	38	17	1	1	55	16	200
2018	FI-02	8	8	27	37	19	1	0	57	16	98
2018	FI-03	3	13	31	39	13	1	1	53	16	72
2017	FI	4	10	28	34	21	2	2	57	14	190
2017	FI-01	0	25	25	25	15	5	5	44	28	20
2017	FI-02	6	7	29	34	21	1	2	57	14	100
2017	FI-03	2	9	29	34	22	3	2	58	11	65
2014	FI	5	9	34	32	18	2	1	51	14	193
2014	FI-01	17	6	22	39	17	0	0	56	22	18
2014	FI-02	2	11	33	31	19	2	1	52	14	123
2014	FI-03	6	4	38	35	15	2	0	51	11	48

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	8	18	42	22	9	2	0	31	26	221
2020	FI-02	6	20	40	23	8	2	1	32	27	112
2020	FI-03	11	17	43	23	7	0	0	29	28	75
2019	FI	10	22	37	21	9	0	1	30	32	218
2019	FI-02	8	18	36	26	11	1	0	37	26	108
2019	FI-03	11	25	42	16	4	0	2	20	36	85
2018	FI	12	21	39	20	7	0	2	27	34	200
2018	FI-02	8	18	38	24	9	0	2	34	27	99
2018	FI-03	17	24	39	15	4	0	1	20	41	72
2017	FI	8	26	35	20	9	1	1	29	35	191
2017	FI-01	9	33	43	5	5	0	5	10	45	21
2017	FI-02	7	25	30	27	11	0	0	38	32	100
2017	FI-03	9	25	42	15	6	2	2	22	35	65
2014	FI	11	25	32	17	11	2	2	29	38	195
2014	FI-01	6	28	39	11	11	0	6	24	35	18
2014	FI-02	10	22	32	19	13	2	2	34	33	125
2014	FI-03	17	33	27	15	8	0	0	23	50	48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	8	19	36	23	14	0	1	37	27	221
2020	FI-02	11	20	34	23	12	0	1	35	31	112
2020	FI-03	7	21	40	20	12	0	0	32	28	75
2019	FI	7	17	31	31	13	0	1	44	24	216
2019	FI-02	9	11	28	38	13	0	0	51	21	107
2019	FI-03	4	25	37	24	7	1	2	32	30	84
2018	FI	12	16	40	22	10	0	1	32	28	200
2018	FI-02	13	19	35	22	10	0	0	33	33	98
2018	FI-03	13	15	46	19	6	0	1	25	28	72
2017	FI	10	21	36	22	10	1	1	32	31	190
2017	FI-01	10	25	35	15	15	0	0	30	35	20
2017	FI-02	10	20	36	23	10	0	1	33	30	100
2017	FI-03	9	21	35	22	9	2	2	32	32	65
2014	FI	5	19	36	28	11	1	1	40	24	195
2014	FI-01	0	11	28	39	17	0	6	59	12	18
2014	FI-02	5	16	34	31	11	2	1	43	21	125
2014	FI-03	4	27	42	17	10	0	0	27	31	48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	7	14	32	30	16	1	0	47	21	221
2020	FI-02	7	18	29	30	14	1	0	45	25	112
2020	FI-03	9	12	39	25	13	0	1	39	22	75
2019	FI	7	18	30	26	17	1	2	44	25	218
2019	FI-02	9	11	27	32	19	1	0	52	21	108
2019	FI-03	4	27	36	21	6	1	5	29	33	85
2018	FI	9	20	33	21	13	1	3	35	30	199
2018	FI-02	10	20	36	18	15	1	0	33	30	97
2018	FI-03	10	24	32	24	4	1	6	30	36	72
2017	FI	11	21	32	23	11	1	2	35	32	190
2017	FI-01	10	15	20	40	15	0	0	55	25	20
2017	FI-02	11	23	25	27	13	0	1	40	34	100
2017	FI-03	11	20	46	12	6	2	3	19	32	65
2014	FI	12	16	35	21	12	2	2	34	30	195
2014	FI-01	6	11	39	17	22	0	6	41	18	18
2014	FI-02	10	15	34	26	13	2	1	39	26	125
2014	FI-03	19	19	37	12	8	2	2	22	39	48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	4	12	30	34	18	1	1	53	17	220
2020	FI-02	4	13	31	34	17	1	1	52	17	111
2020	FI-03	3	15	31	36	16	0	0	52	17	75
2019	FI	6	21	23	27	20	2	1	49	27	216
2019	FI-02	6	19	19	33	22	1	1	56	25	107
2019	FI-03	4	24	31	25	12	2	2	39	29	84
2018	FI	8	18	32	28	15	0	1	42	25	200
2018	FI-02	10	15	24	35	15	0	0	50	26	98
2018	FI-03	7	17	49	17	10	0	1	27	24	72
2017	FI	5	14	33	24	17	3	3	44	21	189
2017	FI-01	5	20	35	15	10	10	5	29	30	20
2017	FI-02	5	16	31	26	18	0	3	46	22	99
2017	FI-03	6	9	37	25	15	5	3	43	17	65
2014	FI	6	12	26	33	19	2	2	54	19	195
2014	FI-01	11	0	28	28	28	0	6	59	12	18
2014	FI-02	4	12	26	32	22	2	2	57	17	125
2014	FI-03	8	17	25	37	10	2	0	49	26	48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	20	36	28	10	0	0	38	25	219
2020	FI-02	6	21	36	25	11	0	1	36	28	112
2020	FI-03	5	19	41	27	8	0	0	35	24	74
2019	FI	6	23	35	23	11	1	1	35	29	218
2019	FI-02	7	19	32	29	12	1	0	41	26	108
2019	FI-03	2	26	45	18	7	0	2	25	29	85
2018	FI	8	22	37	23	10	1	1	32	30	200
2018	FI-02	11	13	41	27	8	0	0	35	24	98
2018	FI-03	6	32	36	14	8	1	3	23	39	72
2017	FI	5	22	39	17	13	1	2	31	28	190
2017	FI-01	14	34	28	9	14	0	0	24	48	21
2017	FI-02	5	18	36	22	14	1	3	38	24	99
2017	FI-03	3	20	51	14	9	2	2	24	24	65
2014	FI	9	18	36	20	12	2	3	34	28	195
2014	FI-01	6	6	28	39	17	0	6	59	12	18
2014	FI-02	7	18	38	20	11	2	3	33	27	125
2014	FI-03	12	21	40	15	12	0	0	27	33	48

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	3	10	40	30	15	1	0	45	14	220
2020	FI-02	4	10	39	26	19	1	1	45	15	112
2020	FI-03	3	12	42	34	9	0	0	43	15	74
2019	FI	5	13	30	34	17	0	1	51	19	218
2019	FI-02	6	11	27	37	19	0	0	56	17	108
2019	FI-03	2	15	35	32	12	0	4	45	18	85

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	49	13	6	0	2	80	7	220
2020	FI-02	24	50	16	5	1	4	77	7	111
2020	FI-03	37	41	13	7	0	1	80	7	75
2019	FI	22	40	20	10	5	3	64	15	217
2019	FI-02	21	41	20	9	7	3	63	16	107
2019	FI-03	21	42	20	13	1	2	65	14	85

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	30	9	7	3	0	80	10	220
2020	FI-02	45	37	13	5	1	0	82	5	111
2020	FI-03	56	20	5	13	5	0	76	19	75
2019	FI	46	31	9	7	6	1	78	13	217
2019	FI-02	37	33	11	10	7	1	71	18	107
2019	FI-03	56	29	5	5	2	2	88	7	85
2018	FI	39	33	6	13	7	0	73	21	201
2018	FI-02	37	32	4	14	11	1	70	26	99
2018	FI-03	40	33	7	15	4	0	74	19	72
2017	FI	45	30	11	7	7	1	75	14	192
2017	FI-01	33	29	19	9	9	0	62	19	21
2017	FI-02	37	35	10	8	9	1	73	17	100
2017	FI-03	62	20	11	5	3	0	82	8	65
2014	FI	46	33	7	5	9	1	79	14	195
2014	FI-01	50	17	6	11	17	0	67	28	18
2014	FI-02	46	34	9	3	7	1	81	10	125
2014	FI-03	46	33	2	8	10	0	79	19	48

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	36	2	5	1	92	5	220
2020	FI-02	54	39	1	4	1	94	5	112
2020	FI-03	57	35	3	5	0	92	5	75
2019	FI	46	38	9	6	2	83	8	215
2019	FI-02	40	37	10	9	3	78	12	107
2019	FI-03	48	41	7	2	1	89	4	83
2018	FI	45	35	10	6	4	80	10	201
2018	FI-02	41	35	12	5	6	77	11	99
2018	FI-03	49	39	6	6	1	88	7	72
2017	FI	42	42	7	4	4	84	8	192
2017	FI-01	43	38	9	9	0	81	9	21
2017	FI-02	40	43	6	5	6	83	11	100
2017	FI-03	46	43	8	2	2	89	3	65
2014	FI	44	41	7	6	2	85	8	195
2014	FI-01	50	28	17	6	0	78	6	18
2014	FI-02	46	40	6	6	2	86	8	125
2014	FI-03	40	46	6	6	2	85	8	48

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	39	6	3	2	1	0	88	5	218
2020	FI-02	40	48	6	3	1	2	1	90	4	111
2020	FI-03	56	33	4	4	3	0	0	89	7	73
2019	FI	44	39	10	3	3	1	0	84	6	218
2019	FI-02	37	40	15	4	4	1	0	78	7	108
2019	FI-03	51	38	6	2	1	2	0	90	4	85
2018	FI	38	40	16	3	3	1	0	78	6	200
2018	FI-02	33	40	18	4	3	2	0	74	7	98
2018	FI-03	42	42	14	1	1	0	0	83	3	72

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	41	9	4	1	3	0	86	5	220
2020	FI-02	35	49	11	2	2	2	0	85	4	111
2020	FI-03	53	31	8	7	0	1	0	85	7	75
2019	FI	39	44	6	7	3	0	0	83	10	218
2019	FI-02	37	39	10	8	6	0	0	76	14	108
2019	FI-03	45	47	4	4	0	1	0	93	4	85
2018	FI	50	38	6	4	2	1	0	88	6	200
2018	FI-02	48	36	7	3	4	1	0	86	7	99
2018	FI-03	51	38	7	3	0	1	0	90	3	71
2017	FI	41	42	10	3	3	1	0	84	6	192
2017	FI-01	33	24	28	5	5	5	0	60	10	21
2017	FI-02	36	48	8	3	4	1	0	85	7	100
2017	FI-03	52	37	8	3	0	0	0	89	3	65
2014	FI	42	38	9	5	3	2	1	82	8	195
2014	FI-01	17	56	11	0	11	6	0	76	12	18
2014	FI-02	41	38	8	7	3	2	1	81	11	125
2014	FI-03	54	33	10	0	0	2	0	89	0	48

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	34	9	4	1	3	0	86	5	220
2020	FI-02	41	43	10	2	1	4	0	87	3	111
2020	FI-03	61	24	7	5	1	1	0	86	7	75
2019	FI	50	34	8	3	2	3	0	86	5	218
2019	FI-02	46	34	9	6	4	1	0	81	9	108
2019	FI-03	55	33	7	0	0	5	0	93	0	85
2018	FI	47	36	11	2	3	1	0	84	5	201
2018	FI-02	47	30	13	3	5	2	0	79	8	100
2018	FI-03	48	38	11	0	1	1	0	87	1	71
2017	FI	40	38	15	2	3	3	0	79	5	192
2017	FI-01	28	28	24	9	5	5	0	60	15	21
2017	FI-02	38	38	15	2	4	3	0	78	6	100
2017	FI-03	46	39	12	0	2	2	0	86	2	65
2014	FI	47	33	9	3	3	5	1	85	6	195
2014	FI-01	44	28	11	6	11	0	0	72	17	18
2014	FI-02	48	35	8	2	3	3	1	87	5	125
2014	FI-03	44	29	8	4	0	12	2	85	5	48

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	35	5	2	1	0	0	92	3	219
2020	FI-02	48	44	5	2	1	0	0	92	3	111
2020	FI-03	69	23	5	1	1	0	0	92	3	74
2019	FI	53	36	4	4	1	0	0	90	6	217
2019	FI-02	51	34	5	7	3	0	0	85	10	107
2019	FI-03	56	40	2	0	0	1	0	98	0	85
2018	FI	53	35	6	4	3	1	0	88	6	198
2018	FI-02	46	38	6	3	5	1	0	85	8	97
2018	FI-03	61	31	6	3	0	0	0	92	3	71
2017	FI	50	35	7	4	3	0	1	86	7	191
2017	FI-01	40	50	0	10	0	0	0	90	10	20
2017	FI-02	49	33	7	5	5	0	1	83	10	100
2017	FI-03	55	34	9	2	0	0	0	89	2	65
2014	FI	49	38	7	2	4	1	1	88	5	194
2014	FI-01	33	44	11	6	6	0	0	78	11	18
2014	FI-02	47	40	6	2	4	1	1	89	6	125
2014	FI-03	62	30	6	0	2	0	0	91	2	47

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	26	13	5	2	9	4	77	8	221
2020	FI-02	38	26	15	5	0	10	5	76	6	112
2020	FI-03	47	28	9	3	4	7	3	82	7	75

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	30	12	3	0	10	2	83	4	220
2020	FI-02	39	33	13	2	1	10	3	82	3	111
2020	FI-03	51	24	15	3	0	8	0	81	3	75

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	30	12	8	2	7	3	76	11	219
2020	FI-02	32	33	15	8	1	7	4	72	10	110
2020	FI-03	41	31	8	9	3	5	3	78	13	75

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	28	23	5	2	8	4	66	9	221
2020	FI-02	26	29	27	5	3	6	4	61	9	112
2020	FI-03	32	28	17	8	1	9	4	69	11	75
2019	FI	27	32	14	11	5	6	6	67	18	217
2019	FI-02	25	28	17	13	7	7	3	59	23	107
2019	FI-03	27	39	8	11	2	4	9	76	15	85
2018	FI	21	31	20	11	6	6	4	58	19	201
2018	FI-02	17	36	19	12	6	7	2	59	20	99
2018	FI-03	24	25	18	11	8	7	7	56	23	72
2017	FI	25	30	16	8	9	6	6	62	19	192
2017	FI-01	15	28	28	9	5	9	5	50	17	21
2017	FI-02	25	27	15	8	15	4	6	58	26	100
2017	FI-03	31	35	12	9	0	6	6	75	11	65
2014	FI	28	37	12	12	5	3	3	69	18	195
2014	FI-01	33	33	11	0	17	0	6	71	18	18
2014	FI-02	29	34	14	13	3	3	3	68	17	125
2014	FI-03	25	44	6	15	6	4	0	72	22	48

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	33	18	8	1	4	1	72	10	220
2020	FI-02	28	37	20	6	2	5	2	70	9	111
2020	FI-03	44	28	16	9	0	3	0	74	10	75
2019	FI	27	43	14	7	6	1	2	73	13	217
2019	FI-02	27	41	13	8	7	1	2	70	16	107
2019	FI-03	25	51	14	7	1	0	2	77	8	85
2018	FI	36	38	14	8	2	0	1	75	11	202
2018	FI-02	32	37	14	10	5	1	1	70	15	100
2018	FI-03	38	43	14	6	0	0	0	81	6	72
2017	FI	35	39	15	6	2	2	1	76	9	191
2017	FI-01	19	53	9	9	0	5	5	79	10	21
2017	FI-02	37	35	17	6	4	1	0	73	10	100
2017	FI-03	41	37	14	5	0	3	0	81	5	64
2014	FI	32	36	15	8	3	4	1	72	12	195
2014	FI-01	28	39	11	6	0	11	6	80	7	18
2014	FI-02	34	37	14	9	4	2	0	73	13	125
2014	FI-03	29	37	15	8	2	6	2	73	11	48

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	39	11	4	1	2	84	5	220
2020	FI-02	38	46	12	3	1	1	85	4	112
2020	FI-03	49	32	11	4	1	3	84	5	75
2019	FI	39	38	14	5	3	0	78	8	218
2019	FI-02	37	39	13	6	4	1	77	10	108
2019	FI-03	44	39	15	2	0	0	82	2	85
2018	FI	42	36	14	5	3	0	78	8	201
2018	FI-02	39	40	12	3	6	0	79	9	100
2018	FI-03	43	33	18	6	0	0	76	6	72

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	28	15	15	7	12	1	57	25	220
2020	FI-02	16	30	12	18	7	15	2	56	30	112
2020	FI-03	27	24	18	12	8	11	0	58	23	74
2019	FI	20	19	24	15	10	8	3	44	28	217
2019	FI-02	19	16	27	18	10	7	3	39	31	108
2019	FI-03	19	24	20	15	8	10	4	49	27	84
2018	FI	20	24	20	14	14	5	2	48	30	201
2018	FI-02	20	24	17	14	15	8	2	49	32	100
2018	FI-03	18	21	24	15	14	4	3	42	32	71
2017	FI	12	26	18	15	16	10	3	44	36	192
2017	FI-01	14	19	19	9	19	14	5	41	35	21
2017	FI-02	14	27	18	19	15	6	1	44	37	100
2017	FI-03	9	29	17	12	14	14	5	47	32	65
2014	FI	11	22	23	15	15	10	4	38	36	195
2014	FI-01	22	28	11	11	17	0	11	56	31	18
2014	FI-02	6	24	26	16	15	10	2	35	35	125
2014	FI-03	19	15	19	17	12	15	4	41	36	48

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	43	4	9	2	86	10	221
2020	FI-02	42	43	4	8	4	85	12	112
2020	FI-03	41	47	3	9	0	88	9	75

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	40	6	8	2	84	10	220
2020	FI-02	40	41	8	8	3	81	11	111
2020	FI-03	48	36	5	11	0	84	11	75
2019	FI	52	29	6	8	5	81	13	218
2019	FI-02	51	29	6	9	5	80	14	108
2019	FI-03	51	29	7	8	5	80	13	85
2017	FI	50	29	7	9	5	79	14	192
2017	FI-01	52	38	5	5	0	91	5	21
2017	FI-02	50	23	11	12	4	73	16	100
2017	FI-03	51	31	3	8	8	81	15	65
2014	FI	55	32	4	7	2	88	8	195
2014	FI-01	67	17	6	6	6	83	11	18
2014	FI-02	51	36	3	8	2	87	10	125
2014	FI-03	60	31	4	4	0	92	4	48

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	54	32	9	4	1	86	6	218
2020	FI-02	46	36	11	5	3	82	7	111
2020	FI-03	61	30	5	4	0	91	4	74
2019	FI	53	29	8	6	4	82	10	217
2019	FI-02	54	25	8	7	5	79	12	107
2019	FI-03	52	34	7	4	4	86	7	85
2017	FI	53	37	4	4	2	90	6	192
2017	FI-01	66	24	5	0	5	91	5	21
2017	FI-02	49	42	4	4	1	91	5	100
2017	FI-03	54	35	3	5	3	89	8	65
2014	FI	55	35	4	5	1	90	6	195
2014	FI-01	56	39	6	0	0	94	0	18
2014	FI-02	52	38	3	5	2	90	6	125
2014	FI-03	60	29	2	8	0	90	8	48

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	79	15	4	1	1	0	0	94	2	220
2020	FI-02	76	14	6	2	2	0	0	90	4	112
2020	FI-03	77	19	1	0	0	1	1	99	0	75
2017	FI	73	19	3	3	1	1	2	94	3	191
2017	FI-01	67	19	5	5	5	0	0	86	9	21
2017	FI-02	74	19	2	2	0	1	2	96	2	99
2017	FI-03	74	18	3	3	0	0	2	94	3	65
2014	FI	73	16	4	3	1	1	3	92	4	195
2014	FI-01	72	11	6	6	0	0	6	88	6	18
2014	FI-02	72	17	4	3	1	1	2	92	4	125
2014	FI-03	73	17	4	2	0	2	2	93	2	48

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	22	11	3	4	7	5	80	7	221
2020	FI-02	39	23	12	3	5	11	7	76	10	112
2020	FI-03	57	19	12	4	1	5	1	81	6	75
2019	FI	50	27	10	2	3	5	3	84	5	218
2019	FI-02	46	30	8	3	5	5	4	83	8	108
2019	FI-03	55	24	13	0	1	4	4	85	1	85

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	7	93	220
2020	FI-02	5	95	112
2020	FI-03	8	92	75
2019	FI	9	91	218
2019	FI-02	12	88	108
2018	FI	15	86	200
2018	FI-02	16	84	98
2018	FI-03	13	88	72

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	47	53	15
2019	FI	42	58	19
2019	FI-02	54	46	13
2018	FI	45	55	29
2018	FI-02	50	50	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	67	33	15
2019	FI	68	32	19
2018	FI	62	38	29
2018	FI-02	69	31	16

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13
2018	FI	100	29
2018	FI-02	100	16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13
2018	FI	100	29
2018	FI-02	100	16

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	29
2018	FI-02	0	100	16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	37	63	19
2019	FI-02	38	62	13
2018	FI	41	59	29
2018	FI-02	50	50	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	37	63	19
2019	FI-02	38	62	13
2018	FI	34	66	29
2018	FI-02	31	69	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	47	53	15
2019	FI	47	53	19
2019	FI-02	54	46	13
2018	FI	45	55	29
2018	FI-02	50	50	16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	67	33	15
2019	FI	37	63	19
2019	FI-02	38	62	13
2018	FI	38	62	29
2018	FI-02	44	56	16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	53	47	15
2019	FI	32	68	19
2018	FI	24	76	29
2018	FI-02	38	63	16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	40	60	15
2019	FI	58	42	19
2019	FI-02	62	38	13
2018	FI	69	31	29
2018	FI-02	69	31	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	47	53	15
2019	FI	32	68	19
2018	FI	41	59	29
2018	FI-02	31	69	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	47	53	15
2019	FI	53	47	19
2019	FI-02	62	38	13
2018	FI	52	48	29
2018	FI-02	56	44	16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15
2019	FI	37	63	19
2019	FI-02	38	62	13
2018	FI	24	76	29

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	21	79	29

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	60	40	15
2019	FI	53	47	19
2019	FI-02	62	38	13
2018	FI	45	55	29
2018	FI-02	38	63	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	37	63	19
2019	FI-02	38	62	13
2018	FI	24	76	29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	29
2018	FI-02	0	100	16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2018	FI	100	29
2018	FI-02	100	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	15
2019	FI	100	19
2019	FI-02	100	13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	32	68	19
2018	FI	41	59	29
2018	FI-02	50	50	16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	18	82	28

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	18	82	28

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	21	79	28

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	40	60	15
2018	FI	39	61	28

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	67	33	15
2018	FI	61	39	28

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	21	21	13	4	2	30	8	69	10	221
2020	FI-02	19	23	14	3	3	29	10	68	9	112
2020	FI-03	21	21	16	5	1	29	5	65	10	75
2019	FI	20	17	20	5	5	23	11	56	15	218
2019	FI-02	21	10	22	6	7	24	9	47	19	108
2019	FI-03	20	24	16	5	1	22	12	66	9	85
2018	FI	17	14	23	8	7	23	7	44	22	201
2018	FI-02	14	15	25	8	7	24	7	42	22	100
2018	FI-03	17	8	24	11	8	24	7	37	29	71
2017	FI	14	18	21	6	3	30	9	52	14	192
2017	FI-01	14	5	28	9	0	38	5	33	17	21
2017	FI-02	9	26	22	5	5	25	8	52	15	100
2017	FI-03	21	11	17	6	0	32	12	58	11	65
2014	FI	12	22	17	6	6	29	8	54	19	195
2014	FI-01	22	22	6	6	11	22	11	67	25	18
2014	FI-02	7	26	18	6	6	28	9	53	18	125
2014	FI-03	23	12	15	6	4	33	6	59	17	48

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	30	15	3	1	9	2	79	5	220
2020	FI-02	38	30	18	4	2	5	3	75	6	112
2020	FI-03	43	32	13	3	0	8	1	82	3	75
2019	FI	36	30	17	6	3	6	2	73	10	217
2019	FI-02	32	30	17	7	6	7	3	68	13	107
2019	FI-03	39	33	16	5	0	7	0	77	5	85
2018	FI	29	31	19	10	4	5	1	64	16	202
2018	FI-02	26	35	18	10	6	4	1	64	17	100
2018	FI-03	32	25	22	11	4	4	1	60	16	72
2017	FI	30	35	20	4	3	7	2	71	7	190
2017	FI-01	25	20	25	10	5	15	0	53	18	20
2017	FI-02	26	37	21	4	3	7	1	69	8	99
2017	FI-03	35	35	18	2	2	5	3	77	3	65
2014	FI	30	38	17	3	5	5	2	73	8	195
2014	FI-01	28	39	17	0	6	6	6	75	6	18
2014	FI-02	25	44	15	3	6	5	2	74	10	125
2014	FI-03	46	25	19	4	2	4	0	74	7	48

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	8	92	220
2020	FI-01	17	83	30
2020	FI-02	9	91	112
2019	FI	7	93	217
2019	FI-02	10	90	107
2018	FI	7	93	201
2018	FI-02	7	93	99
2018	FI-03	7	93	72

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	35	65	17
2019	FI	33	67	15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	100	0	14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2018	FI	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	41	59	17
2019	FI	40	60	15
2019	FI-02	45	55	11

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	29	71	17

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	29	71	17

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	36	64	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2018	FI	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	15
2019	FI-02	100	11
2018	FI	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	29	71	17

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	17
2020	FI-02	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	14
2019	FI-02	100	10
2018	FI	100	14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	14
2019	FI-02	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	14
2019	FI-02	100	10
2018	FI	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	14
2019	FI-02	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	14
2019	FI-02	100	10
2018	FI	100	14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	13
2019	FI-02	100	10
2018	FI	100	13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	13
2019	FI-02	100	10
2018	FI	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	13
2019	FI-02	100	10
2018	FI	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	13
2019	FI-02	100	10
2018	FI	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	FI	100	13
2019	FI-02	100	10
2018	FI	100	13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	17
2020	FI-02	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	41	59	17
2020	FI-02	50	50	10
2019	FI	62	38	13
2018	FI	46	54	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	0	100	17
2020	FI-02	0	100	10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	71	29	17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	FI	100	17
2020	FI-02	100	10
2019	FI	100	13
2019	FI-02	100	10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	13
2019	FI-02	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	17	15	2	2	32	9	66	8	220
2020	FI-02	18	18	19	4	2	31	9	60	9	112
2020	FI-03	24	22	11	1	3	31	8	76	7	74
2019	FI	18	17	17	4	4	30	11	58	12	218
2019	FI-02	19	12	18	5	6	31	9	53	17	108
2019	FI-03	20	21	14	2	1	28	13	70	6	85
2018	FI	18	18	22	5	4	27	7	54	13	197
2018	FI-02	17	15	27	5	5	24	6	47	15	98
2018	FI-03	17	13	20	7	1	35	6	51	15	69
2017	FI	15	19	18	5	5	30	9	55	15	192
2017	FI-01	19	5	24	5	5	33	9	42	17	21
2017	FI-02	11	26	16	7	6	26	8	56	20	100
2017	FI-03	20	14	18	2	3	32	11	59	8	65
2014	FI	14	17	15	4	3	35	11	58	13	195
2014	FI-01	11	11	17	0	11	33	17	44	22	18
2014	FI-02	10	23	15	6	3	31	11	58	15	125
2014	FI-03	25	4	12	2	0	48	8	67	5	48

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	28	14	3	1	9	2	80	5	220
2020	FI-02	39	26	18	4	2	8	4	74	6	112
2020	FI-03	45	32	9	3	1	8	1	85	4	74
2019	FI	36	31	12	5	3	11	1	77	9	218
2019	FI-02	33	30	12	7	5	10	3	72	14	108
2019	FI-03	40	33	13	4	0	11	0	82	4	85
2018	FI	32	33	18	6	3	7	1	71	9	198
2018	FI-02	31	35	19	5	5	4	0	69	11	99
2018	FI-03	35	28	19	7	1	9	1	69	10	69
2017	FI	31	34	18	3	5	8	2	72	9	192
2017	FI-01	34	9	28	9	5	14	0	50	17	21
2017	FI-02	25	42	15	3	6	7	2	74	10	100
2017	FI-03	39	28	20	2	3	8	2	73	5	65
2014	FI	31	34	16	3	4	9	3	74	7	195
2014	FI-01	17	44	17	0	11	6	6	69	13	18
2014	FI-02	26	38	15	4	4	9	3	74	9	125
2014	FI-03	52	21	17	0	0	10	0	81	0	48

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	6	94	219
2020	FI-02	3	97	111
2020	FI-03	8	92	75

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	7	93	220
2020	FI-02	6	94	112
2020	FI-03	7	93	75
2019	FI	13	87	218
2019	FI-02	16	84	108
2019	FI-03	7	93	85
2017	FI	12	88	192
2017	FI-02	15	85	100
2017	FI-03	9	91	65
2014	FI	16	84	195
2014	FI-01	28	72	18
2014	FI-02	11	89	125
2014	FI-03	23	77	48

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	27	73	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	80	20	15
2019	FI	71	29	28
2019	FI-02	65	35	17
2017	FI	67	33	24
2017	FI-02	73	27	15
2014	FI	71	29	31
2014	FI-02	64	36	14
2014	FI-03	82	18	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	58	0	8	0	92	8	12
2019	FI	45	40	5	10	0	85	10	20
2019	FI-02	55	27	0	18	0	82	18	11
2017	FI	38	44	0	19	0	81	19	16
2017	FI-02	36	45	0	18	0	82	18	11
2014	FI	45	32	5	9	9	77	18	22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	27	12	3	0	4	5	83	3	221
2020	FI-02	40	30	15	3	1	5	5	79	4	112
2020	FI-03	59	24	9	1	0	3	4	89	1	75

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	33	17	7	2	2	0	74	9	218
2020	FI-02	34	39	17	6	2	1	1	74	8	110
2020	FI-03	43	30	15	8	1	3	0	75	10	74

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	47	10	5	0	0	85	5	221
2020	FI-02	31	50	11	6	1	1	82	7	112
2020	FI-03	47	43	7	4	0	0	89	4	75

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	39	12	7	0	1	0	80	7	218
2020	FI-02	35	41	14	6	1	1	1	78	7	111
2020	FI-03	47	36	7	10	0	1	0	83	10	73

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	40	20	4	1	1	1	75	5	219
2020	FI-02	30	41	21	5	2	1	2	72	6	111
2020	FI-03	41	36	22	1	0	0	0	77	1	74

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	41	11	3	0	2	1	86	3	218
2020	FI-02	35	45	14	2	1	2	2	83	3	111
2020	FI-03	51	36	5	5	0	3	0	89	6	73

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	69	21	3	1	5	1	96	1	220
2020	FI-02	61	26	3	2	6	3	95	2	112
2020	FI-03	78	16	3	0	3	0	97	0	74

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	34	7	2	1	4	1	90	3	221
2020	FI-02	45	40	6	4	1	4	1	89	5	112
2020	FI-03	65	21	8	0	1	4	0	90	1	75

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	32	9	6	2	2	1	83	8	219
2020	FI-02	41	38	14	6	1	1	0	79	7	111
2020	FI-03	57	26	5	7	3	1	1	85	10	74

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	61	28	5	2	1	4	0	92	3	221
2020	FI-02	50	36	6	2	2	4	1	90	4	112
2020	FI-03	72	19	4	3	0	3	0	93	3	75

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	96	4	25
2020	FI-03	96	4	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	39	13	9	4	0	0	74	13	23
2020	FI-03	33	38	14	10	5	0	0	71	14	21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	40	11	4	1	1	0	84	5	220
2020	FI-02	42	41	12	3	2	0	0	84	5	111
2020	FI-03	43	43	11	4	0	0	0	85	4	75
2019	FI	36	40	16	3	5	0	0	77	7	216
2019	FI-02	39	35	18	2	6	0	0	74	8	108
2019	FI-03	35	46	13	4	1	0	1	82	5	84
2018	FI	34	44	15	4	2	1	0	78	7	202
2018	FI-02	25	50	15	6	4	0	0	75	10	100
2018	FI-03	39	39	17	1	1	3	0	80	3	72
2017	FI	33	37	18	7	2	3	1	72	9	192
2017	FI-01	19	33	24	19	0	5	0	55	20	21
2017	FI-02	30	36	20	6	3	4	1	70	9	100
2017	FI-03	43	35	15	5	2	0	0	78	6	65

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	27	9	15	4	2	1	71	19	220
2020	FI-02	39	26	12	20	2	1	1	66	22	111
2020	FI-03	44	31	5	9	7	3	1	78	17	75

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	29	12	3	1	4	2	83	4	220
2020	FI-02	46	27	16	4	1	4	2	78	5	112
2020	FI-03	52	31	8	3	1	3	3	87	4	75

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	37	18	3	2	3	1	76	5	220
2020	FI-02	31	39	21	3	3	2	2	73	6	112
2020	FI-03	38	42	15	3	1	1	0	81	4	74
2019	FI	32	37	18	6	6	1	0	70	12	218
2019	FI-02	28	39	18	5	10	1	0	67	15	108
2019	FI-03	36	34	19	7	0	2	1	73	7	85
2018	FI	29	41	15	11	4	1	0	70	15	200
2018	FI-02	24	42	14	12	7	1	0	67	19	100
2018	FI-03	32	38	18	11	1	0	0	69	13	72
2017	FI	23	45	15	10	5	2	0	69	16	192
2017	FI-01	19	52	9	15	5	0	0	71	19	21
2017	FI-02	21	45	13	10	8	3	0	68	19	100
2017	FI-03	29	40	20	9	2	0	0	69	11	65

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	40	4	12	4	4	0	79	17	25
2020	FI-03	35	39	4	13	4	4	0	77	18	23
2019	FI	26	33	11	11	7	4	7	67	21	27

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	22	11	10	8	1	2	70	19	219
2020	FI-02	51	19	11	8	9	1	1	71	18	110
2020	FI-03	43	28	9	12	5	0	3	73	18	75

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	30	18	4	5	0	0	74	8	220
2020	FI-02	52	29	16	1	3	0	0	80	4	112
2020	FI-03	41	31	15	8	5	0	0	72	14	74
2019	FI	34	31	19	6	9	0	1	66	15	218
2019	FI-02	36	28	17	6	13	0	1	64	19	108
2019	FI-03	31	38	21	5	5	0	1	69	10	85
2018	FI	24	32	21	13	8	0	1	57	22	201
2018	FI-02	27	25	26	12	8	0	1	53	20	99
2018	FI-03	21	39	19	14	7	0	0	60	21	72
2017	FI	25	33	18	9	10	1	4	61	20	192
2017	FI-01	0	43	28	14	14	0	0	43	28	21
2017	FI-02	23	30	16	9	15	0	7	57	26	100
2017	FI-03	35	35	15	9	2	2	2	73	11	65

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	26	27	17	8	0	0	49	25	221
2020	FI-02	22	31	25	15	6	0	0	54	21	112
2020	FI-03	17	20	29	21	12	0	0	37	33	75
2019	FI	22	32	28	12	5	0	1	55	17	218
2019	FI-02	28	36	20	8	6	1	1	65	14	108
2019	FI-03	15	24	39	16	5	0	1	39	21	85
2018	FI	16	28	30	15	9	0	0	45	25	201
2018	FI-02	14	31	25	19	10	0	0	45	29	99
2018	FI-03	14	24	39	15	8	0	0	38	24	72
2017	FI	15	34	30	11	9	0	0	50	21	192
2017	FI-01	9	33	28	24	5	0	0	43	29	21
2017	FI-02	13	37	34	7	9	0	0	50	16	100
2017	FI-03	20	32	23	14	11	0	0	52	25	65

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	22	28	24	14	10	0	50	25	221
2020	FI-02	25	26	24	12	13	1	51	24	112
2020	FI-03	15	25	28	20	12	0	40	32	75
2019	FI	25	32	24	11	6	1	58	17	217
2019	FI-02	30	35	21	7	7	0	64	14	107
2019	FI-03	16	31	33	15	4	1	48	19	85
2018	FI	18	27	29	16	9	1	45	26	201
2018	FI-02	20	23	30	18	8	0	43	26	99
2018	FI-03	8	32	31	19	10	0	40	29	72
2017	FI	20	29	27	16	8	1	49	24	191
2017	FI-01	14	24	24	24	10	5	40	35	21
2017	FI-02	19	34	22	17	7	0	54	24	99
2017	FI-03	23	23	34	9	11	0	46	20	65

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	26	21	10	6	2	2	61	17	220
2020	FI-02	34	27	21	7	8	2	1	63	16	111
2020	FI-03	29	20	27	16	7	1	0	50	23	75
2019	FI	36	27	20	10	6	0	1	64	16	215
2019	FI-02	45	27	13	9	7	0	0	71	15	105
2019	FI-03	24	29	32	9	5	0	1	54	14	85
2018	FI	28	26	26	12	7	1	1	55	18	198
2018	FI-02	31	29	21	10	6	1	1	62	16	99
2018	FI-03	18	27	32	17	6	0	0	45	23	71
2017	FI	24	31	23	8	10	1	3	57	19	192
2017	FI-01	14	33	14	14	15	0	9	52	32	21
2017	FI-02	27	35	22	5	9	0	2	63	14	100
2017	FI-03	22	25	31	9	11	2	2	48	21	65

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	27	19	5	5	1	1	70	11	221
2020	FI-02	45	29	18	3	5	0	1	74	8	112
2020	FI-03	33	27	23	9	8	0	0	60	17	75
2019	FI	53	25	9	6	0	0	6	83	7	217
2019	FI-02	64	17	7	6	0	1	6	87	6	107
2019	FI-03	38	38	12	9	1	0	2	77	11	85
2018	FI	44	32	11	6	3	0	2	79	10	201
2018	FI-02	43	34	12	3	4	0	3	80	7	99
2018	FI-03	39	31	15	11	3	0	1	70	14	72
2017	FI	47	24	14	5	3	0	6	76	9	192
2017	FI-01	48	19	14	0	0	0	19	82	0	21
2017	FI-02	48	26	11	4	5	0	6	79	10	100
2017	FI-03	46	23	20	9	2	0	0	69	11	65

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	27	18	13	8	0	0	61	21	221
2020	FI-02	38	28	21	6	7	0	1	66	14	112
2020	FI-03	28	27	13	21	11	0	0	55	32	75
2019	FI	33	33	21	8	5	0	1	67	13	217
2019	FI-02	36	33	18	7	6	0	1	70	12	107
2019	FI-03	27	34	24	11	4	0	1	62	14	85
2018	FI	32	30	17	12	10	0	1	62	22	200
2018	FI-02	31	31	17	9	10	0	1	63	19	99
2018	FI-03	28	30	18	13	10	0	1	59	23	71
2017	FI	29	33	20	10	6	1	0	63	17	192
2017	FI-01	33	43	14	5	0	5	0	80	5	21
2017	FI-02	24	34	23	11	7	1	0	59	18	100
2017	FI-03	35	28	18	12	6	0	0	63	18	65

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	23	17	8	11	4	62	20	219
2020	FI-02	34	25	21	7	10	3	61	18	110
2020	FI-03	35	21	15	8	16	5	59	25	75

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	38	19	4	1	1	0	75	6	219
2020	FI-02	33	40	21	3	2	1	1	74	5	110
2020	FI-03	37	36	19	7	1	0	0	73	8	75
2019	FI	33	35	23	5	4	0	0	68	9	217
2019	FI-02	37	26	25	6	6	0	0	64	11	107
2019	FI-03	27	46	20	4	1	1	1	75	5	85
2018	FI	27	36	22	8	5	0	2	64	14	202
2018	FI-02	27	33	23	10	5	0	2	61	15	100
2018	FI-03	21	46	24	3	4	0	3	69	7	72
2017	FI	27	40	18	7	3	2	3	70	10	192
2017	FI-01	9	43	38	5	0	5	0	55	5	21
2017	FI-02	31	38	13	9	4	1	4	73	14	100
2017	FI-03	28	41	20	6	2	3	0	71	8	65

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	33	22	11	1	1	0	65	13	219
2020	FI-02	31	34	22	10	2	1	1	66	12	110
2020	FI-03	29	28	25	16	1	0	0	57	17	75
2019	FI	22	46	21	7	3	0	1	69	10	217
2019	FI-02	28	45	18	5	4	0	1	74	8	107
2019	FI-03	13	48	27	11	0	0	1	62	11	85
2018	FI	24	40	21	11	4	0	2	65	14	199
2018	FI-02	22	40	23	9	3	0	2	64	13	98
2018	FI-03	20	42	21	13	3	0	1	63	16	71
2017	FI	27	32	21	9	8	0	2	60	18	191
2017	FI-01	15	25	25	10	25	0	0	40	35	20
2017	FI-02	27	32	24	10	4	0	3	61	14	100
2017	FI-03	31	35	17	8	9	0	0	66	17	65

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	30	20	7	2	1	1	69	10	220
2020	FI-02	34	34	22	5	2	1	2	70	7	111
2020	FI-03	48	20	17	11	4	0	0	68	15	75
2019	FI	36	33	15	11	4	0	0	69	15	216
2019	FI-02	42	31	11	9	6	0	0	74	15	106
2019	FI-03	28	35	19	14	2	0	1	64	17	85
2018	FI	31	31	22	10	4	0	1	63	15	201
2018	FI-02	32	33	17	12	4	0	1	66	16	99
2018	FI-03	25	31	32	7	4	0	1	56	11	72
2017	FI	28	31	23	9	6	0	2	60	16	192
2017	FI-01	14	28	28	9	15	0	5	45	25	21
2017	FI-02	33	33	18	9	5	0	2	67	14	100
2017	FI-03	26	26	31	11	5	0	2	53	16	65

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	31	16	4	2	1	78	6	219
2020	FI-02	43	33	15	5	4	1	76	8	110
2020	FI-03	55	27	13	4	1	0	81	5	75
2019	FI	42	29	13	10	4	1	72	14	217
2019	FI-02	45	25	17	9	4	0	70	13	107
2019	FI-03	42	29	13	11	2	2	73	13	85

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	28	20	10	2	1	68	11	220
2020	FI-02	41	26	20	11	2	0	68	13	111
2020	FI-03	35	36	20	7	3	0	71	9	75

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	33	23	10	2	1	1	64	13	220
2020	FI-02	29	32	29	8	1	0	2	61	9	111
2020	FI-03	32	32	20	11	4	1	0	65	15	75
2019	FI	33	33	22	8	3	0	0	67	11	215
2019	FI-02	38	29	24	7	3	0	0	67	9	106
2019	FI-03	29	36	24	11	0	0	1	65	11	84
2018	FI	26	34	25	9	3	0	2	62	12	201
2018	FI-02	27	37	20	12	2	0	1	65	14	99
2018	FI-03	19	33	35	4	6	0	3	54	10	72
2017	FI	24	36	24	7	7	0	1	61	15	192
2017	FI-01	14	24	19	19	19	0	5	40	40	21
2017	FI-02	25	42	23	4	5	0	1	68	9	100
2017	FI-03	26	32	28	8	6	0	0	59	14	65

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	30	13	4	3	1	0	81	6	220
2020	FI-02	51	30	12	5	2	0	0	81	7	112
2020	FI-03	53	32	9	1	4	0	0	85	5	74
2019	FI	56	21	12	5	4	0	2	79	9	217
2019	FI-02	57	18	12	9	3	0	1	75	12	107
2019	FI-03	51	29	13	1	4	0	2	82	5	85
2018	FI	53	26	10	4	5	1	2	81	9	200
2018	FI-02	52	24	13	4	5	1	1	77	9	99
2018	FI-03	49	32	6	4	6	0	3	84	10	71
2017	FI	56	23	10	4	4	0	4	82	8	192
2017	FI-01	67	19	5	0	5	0	5	90	5	21
2017	FI-02	50	24	13	6	4	0	3	76	10	100
2017	FI-03	63	22	8	2	3	0	3	87	5	65

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	36	16	6	4	1	74	10	219
2020	FI-02	41	36	13	6	4	0	77	10	112
2020	FI-03	31	41	15	7	7	0	72	14	74

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	70	15	5	3	1	2	5	91	4	220
2020	FI-02	71	14	4	5	1	1	3	89	6	112
2020	FI-03	76	15	5	0	0	0	4	94	0	74
2019	FI	68	13	8	0	3	0	7	87	4	215
2019	FI-02	67	12	11	1	4	0	5	83	5	106
2019	FI-03	70	13	6	0	1	0	10	92	1	84
2018	FI	68	15	6	3	3	1	6	89	5	199
2018	FI-02	68	15	6	2	3	1	5	88	5	99
2018	FI-03	66	19	6	0	3	0	7	91	3	70

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	72	13	5	3	1	2	3	90	4	219
2020	FI-02	73	16	4	2	2	2	2	93	4	111
2020	FI-03	77	11	4	3	1	0	4	92	4	74
2019	FI	68	15	4	5	5	1	2	86	10	217
2019	FI-02	64	13	5	7	7	2	2	81	15	107
2019	FI-03	78	12	4	2	2	0	2	92	5	85
2018	FI	62	18	8	4	5	2	4	84	8	200
2018	FI-02	60	19	8	3	6	2	1	82	9	98
2018	FI-03	64	17	7	4	1	1	6	87	6	72
2017	FI	66	17	5	1	7	1	4	87	8	192
2017	FI-01	67	14	14	0	0	0	5	85	0	21
2017	FI-02	59	19	4	1	11	2	4	83	13	100
2017	FI-03	77	14	3	2	2	0	3	94	3	65

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	65	20	6	5	1	1	2	88	6	220
2020	FI-02	68	21	6	4	0	0	2	90	4	112
2020	FI-03	59	24	7	5	3	0	1	85	8	74
2019	FI	55	25	10	5	4	0	2	81	9	216
2019	FI-02	53	26	6	6	6	0	2	80	13	108
2019	FI-03	58	23	13	2	1	0	2	83	4	83
2018	FI	49	31	11	5	3	0	0	81	9	201
2018	FI-02	44	35	11	7	2	0	0	80	9	99
2018	FI-03	56	26	11	4	1	0	1	83	6	72
2017	FI	53	26	9	5	4	1	3	82	9	192
2017	FI-01	62	14	9	5	5	0	5	80	10	21
2017	FI-02	48	26	11	7	4	1	3	77	12	100
2017	FI-03	59	29	8	2	2	0	2	89	3	65

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	23	8	3	3	1	1	85	7	220
2020	FI-02	61	24	10	3	2	0	1	86	5	112
2020	FI-03	61	23	8	3	4	0	1	85	7	74
2019	FI	57	20	9	5	6	0	3	80	11	217
2019	FI-02	55	20	6	7	8	1	2	77	16	108
2019	FI-03	61	20	13	0	2	0	4	84	2	84
2018	FI	56	22	8	6	8	0	1	78	14	200
2018	FI-02	55	19	9	9	8	0	0	74	17	99
2018	FI-03	58	25	7	3	4	0	3	86	7	71
2017	FI	58	17	9	5	8	1	3	77	14	191
2017	FI-01	60	20	10	0	5	0	5	84	5	20
2017	FI-02	50	18	8	8	12	1	3	71	21	100
2017	FI-03	68	15	9	2	3	2	2	86	5	65

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	64	12	2	0	1	1	18	95	2	219
2020	FI-02	67	11	1	0	0	1	21	99	0	111
2020	FI-03	58	16	3	1	1	0	20	93	3	74
2019	FI	59	9	4	2	1	0	26	91	4	217
2019	FI-02	64	5	1	2	1	0	27	95	4	107
2019	FI-03	48	14	7	2	0	0	28	87	3	85
2018	FI	53	7	4	1	2	0	34	90	4	200
2018	FI-02	56	5	3	1	0	0	35	94	2	98
2018	FI-03	46	11	7	0	3	0	33	85	4	72
2017	FI	54	8	4	2	2	1	30	89	6	191
2017	FI-01	70	0	0	0	0	0	30	100	0	20
2017	FI-02	54	7	1	2	3	1	32	91	8	100
2017	FI-03	51	12	8	2	2	0	26	85	4	65

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	75	14	4	1	0	2	4	94	2	220
2020	FI-02	77	13	5	2	0	1	3	93	2	111
2020	FI-03	75	19	3	0	0	0	4	97	0	75
2019	FI	70	14	3	2	1	0	9	92	4	217
2019	FI-02	68	12	3	4	3	0	11	90	7	108
2019	FI-03	74	15	4	0	0	0	7	96	0	84
2018	FI	68	14	6	1	0	0	12	93	1	200
2018	FI-02	65	16	5	2	0	0	11	92	2	98
2018	FI-03	71	10	6	0	0	0	14	94	0	72
2017	FI	66	16	2	1	2	1	12	94	4	190
2017	FI-01	60	20	0	5	0	0	15	94	6	20
2017	FI-02	62	15	4	1	3	2	13	90	5	99
2017	FI-03	75	15	0	0	2	0	8	98	2	65

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	72	15	4	2	3	2	1	90	6	221
2020	FI-02	73	19	4	0	2	0	3	94	2	112
2020	FI-03	76	13	3	1	7	0	0	89	8	75
2019	FI	71	14	2	5	4	0	4	89	9	217
2019	FI-02	68	14	3	8	5	0	3	84	13	108
2019	FI-03	80	10	1	2	0	1	6	96	3	84
2018	FI	68	16	4	4	2	0	5	89	7	201
2018	FI-02	66	17	5	5	3	0	4	86	8	99
2018	FI-03	72	18	1	0	0	0	8	98	0	72
2017	FI	66	15	5	3	4	1	5	87	7	191
2017	FI-01	55	20	5	5	5	0	10	83	11	20
2017	FI-02	62	15	6	4	5	1	7	84	10	100
2017	FI-03	77	14	5	0	2	2	2	94	2	65

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	31	16	4	2	2	0	77	6	221
2020	FI-02	46	33	14	4	2	1	0	79	6	112
2020	FI-03	41	33	20	3	3	0	0	75	5	75
2019	FI	47	33	11	3	4	0	2	82	7	218
2019	FI-02	46	30	14	3	5	0	3	78	8	108
2019	FI-03	52	35	6	4	2	0	1	88	6	85
2018	FI	46	25	15	7	3	0	3	74	10	201
2018	FI-02	42	27	20	6	1	0	3	72	7	99
2018	FI-03	51	26	8	7	4	0	3	80	11	72
2017	FI	42	33	15	5	4	0	1	76	9	190
2017	FI-01	45	20	25	0	10	0	0	65	10	20
2017	FI-02	38	33	17	4	5	0	2	73	9	99
2017	FI-03	48	35	8	8	2	0	0	83	9	65

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	41	18	4	3	1	1	75	6	220
2020	FI-02	35	39	19	4	3	1	0	75	6	112
2020	FI-03	32	45	15	4	3	0	1	78	7	74

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	17	37	35	10	1	0	0	54	11	220
2020	FI-02	15	41	30	12	2	0	0	56	13	112
2020	FI-03	20	28	44	7	1	0	0	48	8	75
2019	FI	19	40	29	8	3	0	0	59	12	218
2019	FI-02	23	36	27	10	4	0	0	59	14	108
2019	FI-03	14	46	32	6	1	0	1	61	7	85
2018	FI	13	40	35	10	2	0	0	53	12	201
2018	FI-02	13	41	32	11	3	0	0	54	14	100
2018	FI-03	13	37	39	10	1	0	0	49	11	71
2017	FI	9	37	40	7	7	1	0	47	14	192
2017	FI-01	5	43	38	0	15	0	0	47	15	21
2017	FI-02	8	37	38	10	6	1	0	45	16	100
2017	FI-03	11	35	45	5	5	0	0	46	9	65

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	6	18	47	18	10	28	25	219
2020	FI-02	8	17	47	18	10	28	25	111
2020	FI-03	4	23	49	12	12	24	27	74
2019	FI	6	17	41	23	14	36	23	217
2019	FI-02	9	18	32	23	18	41	27	108
2019	FI-03	2	14	52	19	12	31	17	84
2018	FI	8	13	49	19	10	30	21	195
2018	FI-02	8	13	51	20	8	28	21	95
2018	FI-03	7	15	48	18	11	30	23	71
2017	FI	8	15	43	26	8	33	24	191
2017	FI-01	10	14	43	24	9	33	24	21
2017	FI-02	10	16	42	25	6	31	26	99
2017	FI-03	5	15	45	26	9	35	20	65

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	19	67	13	1	78	22	221
2020	FI-02	19	68	13	0	78	22	112
2020	FI-03	20	68	11	1	77	23	75

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	40	60	42
2020	FI-02	43	57	21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	20	10	5	4	2	8	80	10	221
2020	FI-02	54	18	7	5	5	2	8	80	12	112
2020	FI-03	53	25	12	3	3	0	4	82	6	75
2019	FI	41	25	9	6	9	1	7	73	17	216
2019	FI-02	38	29	7	6	13	1	6	71	21	108
2019	FI-03	44	24	10	8	7	0	7	73	17	84
2018	FI	46	16	16	8	7	1	5	66	17	202
2018	FI-02	48	15	15	7	10	0	5	66	18	100
2018	FI-03	44	15	19	10	6	1	4	63	16	72

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	14	19	21	26	5	2	12	39	36	42
2020	FI-02	19	24	19	19	10	5	5	47	32	21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	10	14	26	19	2	24	19	61	42
2020	FI-02	5	19	10	24	19	5	19	31	56	21

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack