2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 28 4 2 1 0 0 93 3 395
2020 EX-01 65 28 5 2 1 0 0 92 3 206
2020 EX-02 58 34 3 3 2 0 0 92 5 121
2020 EX-03 72 26 2 0 0 0 0 98 0 50
2019 EX 71 25 2 2 1 0 0 96 2 380
2019 EX-01 70 25 2 3 0 0 0 96 3 182
2019 EX-02 73 25 1 0 1 0 0 98 1 112
2019 EX-03 78 18 2 0 2 0 0 96 2 55
2018 EX 63 31 4 2 1 0 0 94 3 366
2018 EX-01 64 31 3 2 1 0 0 95 3 192
2018 EX-02 64 27 5 4 0 0 0 90 4 94
2018 EX-03 61 32 5 0 2 0 0 93 2 57
2017 EX 59 34 3 3 1 0 0 93 4 347
2017 EX-01 53 39 3 3 2 0 0 92 5 185
2017 EX-02 65 28 2 3 1 0 0 93 5 89
2017 EX-03 66 30 2 2 0 0 0 96 2 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 25 6 4 2 0 0 88 6 394
2020 EX-01 61 27 5 6 2 0 0 87 8 206
2020 EX-02 61 23 9 3 3 0 0 84 7 120
2020 EX-03 72 26 2 0 0 0 0 98 0 50
2019 EX 60 29 4 6 1 0 0 89 7 378
2019 EX-01 58 33 4 4 2 0 0 91 5 182
2019 EX-02 64 25 6 3 2 0 0 89 5 111
2019 EX-03 57 26 2 15 0 0 0 83 15 54
2018 EX 59 26 5 7 3 0 0 85 10 364
2018 EX-01 63 24 3 8 2 0 0 88 10 192
2018 EX-02 54 26 9 7 4 0 0 80 11 91
2018 EX-03 55 28 7 7 3 0 0 83 10 58
2017 EX 55 32 4 5 4 0 0 87 9 347
2017 EX-01 50 35 5 5 4 0 0 85 9 185
2017 EX-02 54 31 4 3 7 0 0 85 10 89
2017 EX-03 62 28 0 6 4 0 0 90 10 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 15 2 1 0 0 0 97 1 391
2020 EX-01 78 19 2 1 0 0 0 96 1 205
2020 EX-02 82 13 3 0 1 0 0 96 1 119
2020 EX-03 92 8 0 0 0 0 0 100 0 49
2019 EX 82 15 2 0 1 0 0 97 1 375
2019 EX-01 82 14 3 1 0 0 0 97 1 181
2019 EX-02 85 13 1 0 1 0 0 98 1 109
2019 EX-03 83 13 2 0 2 0 0 96 2 54
2018 EX 80 16 2 0 1 0 0 97 1 364
2018 EX-01 81 16 2 0 1 0 0 97 1 192
2018 EX-02 77 18 4 1 0 0 0 95 1 91
2018 EX-03 84 16 0 0 0 0 0 100 0 58
2017 EX 79 19 1 1 1 0 0 98 1 346
2017 EX-01 74 22 2 1 1 0 0 97 2 184
2017 EX-02 83 16 0 0 1 0 0 99 1 89
2017 EX-03 78 22 0 0 0 0 0 100 0 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 100 0 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 66 27 4 2 1 0 0 93 3 393
2020 EX-01 65 27 5 2 0 0 0 92 2 206
2020 EX-02 62 30 3 2 3 0 0 92 5 121
2020 EX-03 75 25 0 0 0 0 0 100 0 48
2019 EX 72 24 2 1 1 0 0 96 2 379
2019 EX-01 75 20 2 3 1 0 0 95 3 182
2019 EX-02 71 28 0 0 1 0 0 99 1 111
2019 EX-03 65 29 4 0 2 0 0 95 2 55
2018 EX 64 30 3 2 1 0 0 93 4 365
2018 EX-01 63 31 3 3 1 0 0 94 3 193
2018 EX-02 60 30 3 3 3 0 0 90 7 92
2018 EX-03 72 25 2 0 2 0 0 96 2 57
2017 EX 65 26 5 2 1 0 0 92 3 346
2017 EX-01 65 25 5 3 2 0 0 90 5 184
2017 EX-02 60 33 6 0 1 0 0 93 1 89
2017 EX-03 68 24 4 2 2 0 0 92 4 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 74 20 3 2 0 1 0 95 2 391
2020 EX-01 76 18 4 1 0 1 0 95 1 204
2020 EX-02 67 25 3 3 1 0 0 92 4 119
2020 EX-03 80 16 0 4 0 0 0 96 4 50
2019 EX 70 23 4 2 0 0 0 94 2 380
2019 EX-01 71 23 4 2 0 0 0 94 2 182
2019 EX-02 75 21 4 1 0 0 0 96 1 112
2019 EX-03 60 31 5 4 0 0 0 91 4 55
2018 EX 69 22 4 2 2 0 0 92 5 365
2018 EX-01 72 21 3 2 2 0 0 93 4 192
2018 EX-02 62 25 5 4 3 0 0 87 8 93
2018 EX-03 67 26 4 0 4 0 0 93 4 57
2017 EX 69 22 5 3 2 0 0 91 4 347
2017 EX-01 68 21 6 3 2 0 0 89 5 186
2017 EX-02 66 26 3 4 1 0 0 91 6 89
2017 EX-03 69 24 4 0 2 0 0 94 2 49
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 21 3 2 1 0 0 94 3 391
2020 EX-01 72 21 5 1 0 0 0 94 1 205
2020 EX-02 69 24 2 3 2 0 0 93 5 118
2020 EX-03 80 16 0 4 0 0 0 96 4 50
2019 EX 67 27 4 2 0 0 0 94 2 377
2019 EX-01 67 27 3 2 0 0 0 94 2 181
2019 EX-02 71 25 3 1 0 0 0 96 1 110
2019 EX-03 58 33 7 2 0 0 0 91 2 55
2018 EX 66 25 4 3 2 0 0 91 4 364
2018 EX-01 69 26 2 3 1 0 0 94 4 191
2018 EX-02 57 30 6 3 3 0 0 87 6 93
2018 EX-03 67 21 9 2 2 0 0 88 4 57
2017 EX 67 25 3 4 2 0 0 92 5 348
2017 EX-01 67 25 3 4 2 0 0 91 5 186
2017 EX-02 60 29 3 6 2 0 0 89 8 89
2017 EX-03 70 26 0 2 2 0 0 96 4 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 17 12 3 2 2 0 82 6 394
2020 EX-01 65 15 12 4 2 2 0 81 6 205
2020 EX-02 60 20 12 3 2 2 1 81 6 121
2020 EX-03 68 20 8 2 2 0 0 88 4 50
2019 EX 60 20 12 4 2 1 0 81 6 378
2019 EX-01 61 21 11 5 2 0 0 82 7 181
2019 EX-02 65 16 12 4 2 1 0 82 6 112
2019 EX-03 55 16 16 2 7 4 0 74 9 55
2018 EX 57 20 12 5 4 1 1 78 9 365
2018 EX-01 58 20 14 3 4 1 1 79 7 191
2018 EX-02 59 19 11 5 4 0 2 79 10 94
2018 EX-03 56 19 4 12 5 2 2 78 18 57
2017 EX 57 19 13 6 3 1 0 78 9 346
2017 EX-01 55 21 13 5 4 2 0 77 9 185
2017 EX-02 61 17 11 6 4 1 0 78 10 88
2017 EX-03 58 16 14 10 0 2 0 76 10 50
2017 EX-04 45 27 18 0 0 0 9 80 0 11
2017 EX-05 80 0 10 10 0 0 0 80 10 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 84 12 3 1 1 0 0 96 1 393
2020 EX-01 82 13 3 1 0 0 0 96 1 205
2020 EX-02 83 12 2 0 2 0 0 96 2 121
2020 EX-03 92 6 0 2 0 0 0 98 2 49
2019 EX 86 11 2 1 0 0 0 97 1 380
2019 EX-01 85 12 2 1 0 0 0 97 1 182
2019 EX-02 88 9 2 1 1 0 0 96 2 112
2019 EX-03 84 13 2 2 0 0 0 96 2 55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 71 21 4 3 1 0 0 92 4 394
2020 EX-01 69 23 3 3 1 0 0 93 4 206
2020 EX-02 68 21 7 3 1 0 0 89 4 121
2020 EX-03 82 12 0 6 0 0 0 94 6 49
2019 EX 70 21 3 5 1 0 0 91 6 376
2019 EX-01 71 22 3 4 1 0 0 92 5 180
2019 EX-02 68 25 3 3 1 0 0 94 4 111
2019 EX-03 64 15 9 11 2 0 0 78 13 55
2018 EX 64 24 5 4 3 0 0 88 7 361
2018 EX-01 65 25 5 3 2 0 0 90 5 190
2018 EX-02 62 24 6 4 3 0 0 86 8 93
2018 EX-03 61 21 5 7 5 0 0 82 12 57
2017 EX 69 23 3 3 3 0 0 92 5 347
2017 EX-01 69 23 3 3 2 0 0 92 5 185
2017 EX-02 69 21 4 2 3 0 0 90 6 89
2017 EX-03 68 22 4 2 4 0 0 90 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 16 5 3 1 0 1 91 4 393
2020 EX-01 74 16 5 3 1 0 0 90 5 204
2020 EX-02 70 19 7 2 1 0 1 90 3 121
2020 EX-03 78 14 2 6 0 0 0 92 6 50
2019 EX 69 21 6 3 1 0 0 90 4 380
2019 EX-01 71 21 5 3 0 0 0 92 3 182
2019 EX-02 71 20 6 2 1 0 1 91 3 112
2019 EX-03 58 25 7 5 4 0 0 84 9 55
2018 EX 62 22 9 4 3 0 0 84 7 361
2018 EX-01 65 19 10 4 2 1 0 85 5 190
2018 EX-02 62 24 5 4 4 0 0 86 9 92
2018 EX-03 51 26 11 7 5 0 0 77 12 57
2017 EX 65 24 4 2 4 0 0 90 6 347
2017 EX-01 66 24 3 4 3 0 1 90 7 186
2017 EX-02 62 27 4 1 6 0 0 89 7 88
2017 EX-03 62 28 4 0 6 0 0 90 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 26 5 4 2 0 0 89 6 394
2020 EX-01 65 24 5 3 3 0 0 89 6 205
2020 EX-02 55 31 7 5 2 0 0 87 7 121
2020 EX-03 68 24 2 6 0 0 0 92 6 50
2019 EX 47 39 8 4 1 0 1 86 5 376
2019 EX-01 48 40 8 4 1 0 0 87 5 181
2019 EX-02 50 39 5 4 1 0 1 90 5 112
2019 EX-03 33 42 16 7 2 0 0 75 9 55
2018 EX 53 30 8 5 3 0 0 84 8 365
2018 EX-01 55 30 7 5 3 1 0 86 7 193
2018 EX-02 48 34 9 8 2 0 0 82 10 92
2018 EX-03 50 28 10 7 5 0 0 78 12 58
2017 EX 54 34 4 3 5 0 0 88 8 348
2017 EX-01 55 29 5 5 5 1 0 84 10 186
2017 EX-02 46 42 3 3 4 0 0 89 8 89
2017 EX-03 54 38 2 0 6 0 0 92 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 26 4 4 2 0 0 90 6 395
2020 EX-01 65 26 3 3 3 0 0 90 6 206
2020 EX-02 55 31 6 6 2 0 0 87 7 121
2020 EX-03 72 20 4 4 0 0 0 92 4 50
2019 EX 55 31 7 6 1 0 0 87 6 375
2019 EX-01 52 37 6 4 1 0 0 89 5 180
2019 EX-02 61 28 6 4 0 0 1 89 5 112
2019 EX-03 45 27 13 13 2 0 0 73 15 55
2018 EX 54 33 5 5 3 0 0 86 8 366
2018 EX-01 55 34 5 4 2 0 0 89 6 193
2018 EX-02 49 35 4 9 3 0 0 84 12 92
2018 EX-03 47 33 10 5 5 0 0 79 10 58
2017 EX 56 30 4 5 4 0 0 86 9 348
2017 EX-01 53 30 6 7 4 0 0 83 11 186
2017 EX-02 51 36 3 4 6 0 0 87 10 89
2017 EX-03 60 32 0 4 4 0 0 92 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 37 9 6 2 0 0 83 8 391
2020 EX-01 47 35 10 6 2 0 0 81 8 204
2020 EX-02 38 43 10 8 3 0 0 80 10 120
2020 EX-03 53 37 4 6 0 0 0 90 6 49
2019 EX 41 42 9 6 1 0 0 84 7 374
2019 EX-01 43 41 9 6 2 0 0 84 7 181
2019 EX-02 42 44 7 5 0 1 1 88 5 111
2019 EX-03 33 39 15 9 4 0 0 72 13 54
2018 EX 37 41 8 10 4 0 0 78 13 367
2018 EX-01 40 40 9 7 3 0 0 80 10 193
2018 EX-02 31 43 9 13 4 0 0 74 17 93
2018 EX-03 31 45 7 12 5 0 0 76 17 58
2017 EX 37 43 8 9 3 0 0 80 12 348
2017 EX-01 37 41 9 9 4 1 0 78 13 186
2017 EX-02 35 45 7 9 4 0 0 80 13 89
2017 EX-03 36 50 6 6 2 0 0 86 8 50
2017 EX-04 64 27 0 9 0 0 0 91 9 11
2017 EX-05 50 20 20 10 0 0 0 70 10 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 46 39 5 8 2 0 1 86 9 394
2020 EX-01 47 39 4 8 2 0 0 85 10 205
2020 EX-02 37 45 7 8 2 0 1 83 10 121
2020 EX-03 56 34 0 6 2 0 2 92 8 50
2019 EX 40 45 8 5 1 0 0 86 6 376
2019 EX-01 42 44 7 7 1 0 0 86 7 181
2019 EX-02 38 48 7 4 0 1 1 88 5 112
2019 EX-03 33 47 15 0 5 0 0 80 5 55
2018 EX 41 41 8 8 2 0 0 82 10 366
2018 EX-01 43 43 7 6 2 0 0 85 7 192
2018 EX-02 39 40 8 13 1 0 0 78 14 93
2018 EX-03 41 36 9 9 5 0 0 78 14 58
2017 EX 42 44 5 6 3 0 0 86 9 348
2017 EX-01 41 43 5 7 4 0 0 84 11 186
2017 EX-02 44 41 6 8 1 0 0 86 9 89
2017 EX-03 40 48 6 4 2 0 0 88 6 50
2017 EX-04 36 64 0 0 0 0 0 100 0 11
2017 EX-05 50 30 20 0 0 0 0 80 0 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 35 6 6 2 0 0 86 8 394
2020 EX-01 48 39 6 6 1 0 0 87 7 206
2020 EX-02 48 32 9 8 3 0 0 79 12 120
2020 EX-03 62 28 2 6 2 0 0 90 8 50
2019 EX 46 36 8 8 3 0 0 82 10 379
2019 EX-01 45 40 8 5 2 0 0 85 7 182
2019 EX-02 48 32 9 9 2 0 0 80 11 112
2019 EX-03 46 28 6 13 7 0 0 74 20 54
2018 EX 40 36 8 11 5 0 0 77 15 367
2018 EX-01 42 35 9 10 4 0 0 77 14 192
2018 EX-02 41 34 6 14 4 0 0 76 18 94
2018 EX-03 34 40 7 10 9 0 0 74 19 58
2017 EX 39 39 8 9 5 0 0 78 15 347
2017 EX-01 35 42 8 9 5 0 0 77 15 185
2017 EX-02 42 34 7 11 7 0 0 75 18 89
2017 EX-03 44 34 6 12 4 0 0 78 16 50
2017 EX-04 55 27 18 0 0 0 0 82 0 11
2017 EX-05 40 50 10 0 0 0 0 90 0 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 34 4 4 1 0 0 91 5 393
2020 EX-01 58 32 4 5 1 0 0 89 6 206
2020 EX-02 49 41 6 3 1 0 0 90 4 120
2020 EX-03 66 32 0 2 0 0 0 98 2 50
2019 EX 59 32 4 4 1 0 0 92 5 377
2019 EX-01 58 33 4 4 1 0 0 91 5 181
2019 EX-02 58 36 3 3 1 0 0 94 4 111
2019 EX-03 63 26 6 6 0 0 0 89 6 54
2018 EX 51 37 6 4 2 0 0 88 6 367
2018 EX-01 51 37 6 5 1 0 0 88 6 193
2018 EX-02 53 37 5 1 3 0 0 90 4 94
2018 EX-03 51 37 5 4 4 0 0 88 7 57
2017 EX 50 40 5 4 2 0 0 89 5 346
2017 EX-01 47 43 6 3 2 0 0 89 5 185
2017 EX-02 49 38 3 7 2 0 0 88 9 88
2017 EX-03 58 30 8 2 2 0 0 88 4 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 29 6 4 1 0 0 89 5 393
2020 EX-01 59 28 7 5 1 0 0 87 6 206
2020 EX-02 57 33 6 4 1 0 0 89 5 120
2020 EX-03 73 18 2 4 0 2 0 94 4 49
2019 EX 58 27 6 7 2 0 0 85 8 379
2019 EX-01 58 29 4 8 2 0 0 87 9 182
2019 EX-02 60 28 7 4 1 0 0 88 5 112
2019 EX-03 56 22 9 11 2 0 0 78 13 55
2018 EX 46 37 7 7 4 1 0 83 10 362
2018 EX-01 44 36 8 9 2 1 0 81 11 190
2018 EX-02 48 38 6 2 5 0 0 86 8 93
2018 EX-03 51 32 4 7 7 0 0 82 14 57
2017 EX 49 34 5 7 4 0 0 84 11 347
2017 EX-01 48 36 4 8 4 1 0 84 12 185
2017 EX-02 46 36 8 6 4 0 0 82 10 89
2017 EX-03 64 20 0 12 4 0 0 84 16 50
2017 EX-04 55 36 9 0 0 0 0 91 0 11
2017 EX-05 40 50 10 0 0 0 0 90 0 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 52 36 8 3 1 0 1 88 4 392
2020 EX-01 47 40 10 2 1 0 0 87 3 205
2020 EX-02 51 38 4 5 2 0 1 89 7 120
2020 EX-03 61 20 14 2 0 0 2 83 2 49
2019 EX 51 38 6 4 1 0 0 89 5 376
2019 EX-01 53 36 6 5 1 0 0 89 6 179
2019 EX-02 48 41 7 2 1 0 1 90 3 111
2019 EX-03 55 33 5 5 2 0 0 87 7 55
2018 EX 43 36 11 7 3 0 1 79 10 368
2018 EX-01 45 36 10 7 3 0 0 81 9 193
2018 EX-02 37 35 12 11 4 0 1 73 15 94
2018 EX-03 41 34 16 5 2 0 2 77 7 58
2017 EX 44 40 7 6 1 0 1 85 8 347
2017 EX-01 44 40 7 7 1 0 0 84 9 186
2017 EX-02 40 44 7 4 2 0 2 86 7 88
2017 EX-03 46 38 8 6 2 0 0 84 8 50
2017 EX-04 64 27 9 0 0 0 0 91 0 11
2017 EX-05 50 40 0 0 0 0 10 100 0 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 20 7 3 1 0 1 89 4 393
2020 EX-01 66 21 9 2 2 0 1 87 4 206
2020 EX-02 67 22 7 3 1 0 2 90 3 120
2020 EX-03 76 16 0 6 0 2 0 94 6 49

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 33 6 4 1 1 0 90 5 391
2020 EX-01 56 31 5 5 1 1 0 89 6 204
2020 EX-02 49 40 8 2 2 0 0 89 3 120
2020 EX-03 71 20 6 2 0 0 0 92 2 49
2019 EX 52 36 7 5 1 0 0 88 6 377
2019 EX-01 53 35 6 5 1 0 0 88 5 182
2019 EX-02 51 38 6 4 1 0 0 89 5 111
2019 EX-03 47 36 8 8 2 0 0 83 9 53
2018 EX 50 35 8 6 1 0 0 85 7 362
2018 EX-01 49 36 8 5 1 0 0 86 6 190
2018 EX-02 49 36 5 9 1 0 0 85 10 94
2018 EX-03 51 31 9 7 2 0 0 82 9 55
2017 EX 52 37 4 6 1 0 0 89 7 347
2017 EX-01 52 38 4 4 1 0 0 90 5 186
2017 EX-02 48 36 2 11 2 0 0 84 13 89
2017 EX-03 49 39 6 4 2 0 0 88 6 49
2017 EX-04 73 18 0 0 0 9 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 57 26 5 6 2 1 3 86 9 395
2020 EX-01 58 29 4 6 1 0 1 88 8 206
2020 EX-02 55 28 8 4 2 0 2 85 7 121
2020 EX-03 66 8 6 10 4 2 4 79 15 50
2019 EX 57 24 7 7 3 0 3 83 11 380
2019 EX-01 58 27 5 8 1 0 1 86 8 182
2019 EX-02 59 22 6 7 3 0 3 83 10 112
2019 EX-03 47 20 13 9 9 0 2 69 19 55
2018 EX 57 23 6 6 3 0 4 84 10 365
2018 EX-01 61 25 5 5 2 0 2 88 7 192
2018 EX-02 51 24 9 4 4 0 7 82 9 94
2018 EX-03 55 20 5 11 7 0 2 76 18 56
2017 EX 60 22 5 7 3 0 2 84 11 348
2017 EX-01 57 28 5 7 3 0 1 85 10 186
2017 EX-02 58 19 9 9 3 0 2 78 12 89
2017 EX-03 68 10 2 12 4 0 4 81 17 50
2017 EX-04 91 0 0 0 0 0 9 100 0 11
2017 EX-05 60 10 10 0 0 0 20 88 0 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 23 10 4 3 0 2 83 7 395
2020 EX-01 59 22 11 4 2 0 2 82 7 206
2020 EX-02 54 26 9 6 5 0 1 80 11 121
2020 EX-03 72 22 4 2 0 0 0 94 2 50
2019 EX 57 25 11 4 2 0 1 83 6 379
2019 EX-01 57 30 7 2 3 0 1 88 5 181
2019 EX-02 59 17 16 6 2 0 0 76 8 112
2019 EX-03 53 25 15 7 0 0 0 78 7 55

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 77 16 5 1 0 0 2 94 1 395
2020 EX-01 75 16 5 0 0 0 2 94 1 206
2020 EX-02 74 19 5 1 0 0 1 94 1 121
2020 EX-03 88 8 4 0 0 0 0 96 0 50
2019 EX 79 16 3 1 0 0 1 96 1 378
2019 EX-01 77 17 3 1 1 0 1 96 1 181
2019 EX-02 78 15 3 1 0 1 2 96 1 111
2019 EX-03 75 20 5 0 0 0 0 95 0 55

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 87 7 2 1 1 0 2 96 2 392
2020 EX-01 86 6 1 1 2 0 2 95 4 204
2020 EX-02 85 9 3 0 1 1 1 96 1 120
2020 EX-03 90 6 2 0 0 0 2 98 0 50
2019 EX 90 4 3 1 1 0 0 95 2 380
2019 EX-01 89 5 4 1 1 0 1 94 2 182
2019 EX-02 92 4 2 1 0 1 0 97 1 112
2019 EX-03 85 4 4 5 2 0 0 89 7 55

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 90 3 2 1 1 0 5 97 1 393
2020 EX-01 87 3 2 0 1 0 5 95 2 206
2020 EX-02 92 3 1 1 0 0 3 98 1 119
2020 EX-03 94 0 2 0 0 0 4 98 0 50
2019 EX 93 2 1 0 1 0 3 98 1 378
2019 EX-01 93 2 1 1 1 0 3 98 2 182
2019 EX-02 95 2 1 0 1 0 2 98 1 111
2019 EX-03 89 2 4 0 0 0 6 96 0 54

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 25 3 3 1 0 0 93 4 390
2020 EX-01 66 26 3 4 0 0 0 92 4 204
2020 EX-02 61 30 4 3 3 0 0 91 5 118
2020 EX-03 84 16 0 0 0 0 0 100 0 50
2019 EX 70 26 2 1 1 0 0 95 2 374
2019 EX-01 70 27 2 1 1 0 0 97 1 182
2019 EX-02 71 25 2 2 1 0 0 95 3 109
2019 EX-03 64 26 2 2 6 0 0 91 8 53
2018 EX 64 30 3 3 1 0 0 93 4 361
2018 EX-01 63 32 3 2 1 0 0 95 2 190
2018 EX-02 59 32 3 5 1 0 0 90 7 92
2018 EX-03 67 26 2 3 2 0 0 93 5 58
2017 EX 63 30 2 2 3 0 0 93 5 346
2017 EX-01 59 34 2 2 3 0 0 93 5 184
2017 EX-02 62 28 4 2 3 0 0 90 6 89
2017 EX-03 68 26 0 2 4 0 0 94 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 24 5 2 2 0 0 92 3 394
2020 EX-01 67 26 3 3 1 0 0 93 4 206
2020 EX-02 63 27 8 1 3 0 0 89 3 120
2020 EX-03 82 12 4 0 2 0 0 94 2 50
2019 EX 69 23 3 3 2 0 0 92 5 377
2019 EX-01 67 26 4 2 1 0 0 93 3 181
2019 EX-02 72 21 3 4 1 0 0 93 4 112
2019 EX-03 67 20 2 4 7 0 0 87 11 54
2018 EX 64 25 5 4 2 0 0 89 6 365
2018 EX-01 66 25 6 2 2 0 0 91 4 193
2018 EX-02 59 25 5 8 2 0 0 85 10 91
2018 EX-03 59 28 5 3 5 0 0 86 9 58
2017 EX 64 29 3 3 1 0 0 93 4 345
2017 EX-01 61 31 3 3 1 0 0 93 4 184
2017 EX-02 59 30 3 3 3 0 0 90 7 88
2017 EX-03 68 28 0 4 0 0 0 96 4 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 31 4 3 1 0 0 92 4 385
2020 EX-01 59 32 5 3 1 0 0 91 4 201
2020 EX-02 59 31 3 3 3 0 0 91 6 118
2020 EX-03 73 22 2 2 0 0 0 96 2 49
2019 EX 60 31 5 3 1 0 0 91 4 376
2019 EX-01 60 32 6 3 0 0 0 92 3 179
2019 EX-02 66 29 3 2 1 0 0 95 3 111
2019 EX-03 51 33 5 7 2 0 2 85 9 55
2018 EX 59 28 6 4 3 0 0 87 7 365
2018 EX-01 60 30 5 3 2 0 0 90 5 193
2018 EX-02 52 27 10 5 5 0 0 79 11 92
2018 EX-03 60 26 9 4 2 0 0 86 5 57
2017 EX 57 31 5 4 3 0 0 88 7 346
2017 EX-01 54 35 5 3 2 0 0 89 5 184
2017 EX-02 54 28 6 7 6 0 0 82 12 89
2017 EX-03 66 22 6 4 2 0 0 88 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 35 2 3 0 0 0 95 3 394
2020 EX-01 59 37 1 3 0 0 0 96 3 205
2020 EX-02 55 40 3 2 0 0 0 95 2 121
2020 EX-03 78 18 0 4 0 0 0 96 4 50
2019 EX 54 37 6 2 1 0 0 92 3 380
2019 EX-01 50 42 4 3 1 0 0 92 3 182
2019 EX-02 62 31 6 1 0 0 0 93 1 112
2019 EX-03 53 33 11 2 2 0 0 85 4 55
2018 EX 60 32 5 1 2 0 0 92 3 366
2018 EX-01 61 32 5 1 1 1 0 93 2 193
2018 EX-02 56 35 7 0 1 0 0 91 1 94
2018 EX-03 57 32 2 2 7 0 0 89 9 56
2017 EX 58 35 4 1 1 1 0 94 3 348
2017 EX-01 59 34 5 2 1 0 0 93 2 186
2017 EX-02 52 39 3 2 2 1 0 92 4 89
2017 EX-03 60 36 0 0 2 2 0 98 2 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 30 10 0 0 0 0 90 0 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 42 28 11 13 6 0 0 70 19 395
2020 EX-01 49 25 10 11 5 0 0 74 17 206
2020 EX-02 31 33 12 16 9 0 0 64 25 121
2020 EX-03 38 30 14 16 2 0 0 68 18 50
2019 EX 50 34 7 6 4 0 0 84 10 379
2019 EX-01 49 36 6 5 3 0 0 85 9 182
2019 EX-02 53 35 6 4 2 0 0 88 5 111
2019 EX-03 45 25 9 11 9 0 0 71 20 55
2018 EX 43 31 10 10 5 0 0 74 16 367
2018 EX-01 47 30 9 10 4 0 0 77 14 193
2018 EX-02 43 29 9 11 10 0 0 71 20 94
2018 EX-03 33 37 14 11 5 0 0 70 16 57
2017 EX 40 37 7 11 5 0 0 77 16 348
2017 EX-01 43 39 3 10 5 0 0 82 16 186
2017 EX-02 40 29 10 14 6 0 1 70 20 89
2017 EX-03 34 40 12 12 2 0 0 74 14 50
2017 EX-04 36 55 9 0 0 0 0 91 0 11
2017 EX-05 40 30 10 20 0 0 0 70 20 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 8 23 25 24 20 0 0 31 45 391
2020 EX-01 10 26 30 21 13 0 0 36 34 206
2020 EX-02 7 18 19 27 29 0 1 24 56 120
2020 EX-03 0 21 19 31 29 0 0 21 60 48
2019 EX 13 31 26 18 11 0 1 45 29 378
2019 EX-01 15 38 21 16 9 0 0 53 25 182
2019 EX-02 12 29 32 16 11 0 0 41 27 110
2019 EX-03 7 25 27 20 20 0 0 33 40 55
2018 EX 13 27 24 20 15 0 1 40 35 364
2018 EX-01 14 29 23 20 14 0 0 43 34 192
2018 EX-02 13 26 25 18 18 0 0 40 35 91
2018 EX-03 10 22 26 22 19 0 0 33 41 58
2017 EX 9 31 26 21 11 0 1 41 33 347
2017 EX-01 12 30 27 19 11 0 0 42 30 186
2017 EX-02 6 32 22 28 12 0 0 37 41 88
2017 EX-03 8 34 26 20 12 0 0 42 32 50
2017 EX-04 0 45 27 9 9 0 9 50 20 11
2017 EX-05 0 30 20 20 10 0 20 38 38 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 21 79 394
2020 EX-01 22 78 206
2020 EX-02 20 80 121
2020 EX-03 16 84 49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 15 6 1 1 3 12 91 2 395
2020 EX-01 62 15 6 1 1 4 12 91 2 206
2020 EX-02 62 18 8 2 1 1 8 88 3 121
2020 EX-03 72 8 2 0 0 2 16 98 0 50

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EX 40 35 26 394
2020 EX-01 39 32 30 205
2020 EX-02 39 40 21 121
2020 EX-03 46 40 14 50
2019 EX 38 36 26 380
2019 EX-01 40 35 26 182
2019 EX-02 38 39 23 112
2019 EX-03 35 35 31 55
2018 EX 42 39 19 367
2018 EX-01 42 40 18 193
2018 EX-02 43 39 18 93
2018 EX-03 31 41 28 58
2017 EX 41 37 22 347
2017 EX-01 46 32 22 186
2017 EX-02 38 43 19 88
2017 EX-03 38 40 22 50
2017 EX-04 27 45 27 11
2017 EX-05 10 70 20 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EX 34 41 19 1 1 4 157
2020 EX-01 25 51 20 0 0 4 79
2020 EX-02 38 32 17 4 2 6 47
2020 EX-03 52 26 22 0 0 0 23
2019 EX 32 44 19 3 0 2 145
2019 EX-01 28 57 13 3 0 0 72
2019 EX-02 36 36 24 0 0 5 42
2019 EX-03 37 21 32 5 0 5 19
2018 EX 41 41 14 3 1 1 153
2018 EX-01 31 53 12 1 0 2 81
2018 EX-02 48 35 10 5 3 0 40
2018 EX-03 50 22 22 6 0 0 18
2017 EX 31 48 15 4 0 2 142
2017 EX-01 25 54 15 4 0 2 85
2017 EX-02 38 44 15 0 0 3 34
2017 EX-03 37 37 16 11 0 0 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 84 13 3 1 0 0 0 97 1 390
2020 EX-01 83 13 4 0 0 0 0 96 0 204
2020 EX-02 80 17 2 1 1 0 0 97 2 119
2020 EX-03 92 8 0 0 0 0 0 100 0 50
2019 EX 86 11 1 1 1 0 0 97 1 377
2019 EX-01 84 13 2 0 1 0 0 97 1 182
2019 EX-02 88 10 1 0 1 0 0 98 1 110
2019 EX-03 89 9 0 2 0 0 0 98 2 54
2018 EX 84 14 1 1 1 0 0 98 1 366
2018 EX-01 83 15 1 1 1 0 0 98 2 193
2018 EX-02 80 18 0 0 1 0 0 99 1 92
2018 EX-03 83 14 3 0 0 0 0 97 0 58
2017 EX 79 19 0 1 1 0 0 98 2 346
2017 EX-01 77 21 1 1 1 0 0 97 2 185
2017 EX-02 77 22 0 0 1 0 0 99 1 88
2017 EX-03 84 16 0 0 0 0 0 100 0 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 30 3 2 0 0 0 95 2 395
2020 EX-01 68 26 3 2 0 0 0 94 2 206
2020 EX-02 60 36 2 2 1 0 0 95 3 121
2020 EX-03 64 34 2 0 0 0 0 98 0 50
2019 EX 54 38 5 2 1 0 0 93 2 380
2019 EX-01 55 38 4 2 1 0 0 93 3 182
2019 EX-02 58 38 4 0 0 0 0 96 0 112
2019 EX-03 51 38 7 4 0 0 0 89 4 55
2018 EX 57 33 5 4 1 0 0 90 5 364
2018 EX-01 60 30 6 2 2 0 0 90 4 192
2018 EX-02 54 35 4 5 1 0 0 89 6 93
2018 EX-03 55 32 4 9 0 0 0 88 9 56
2017 EX 56 35 4 4 1 0 0 92 4 346
2017 EX-01 55 34 6 5 1 0 0 89 5 184
2017 EX-02 56 36 3 3 1 0 0 92 4 89
2017 EX-03 58 38 2 2 0 0 0 96 2 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 50 50 0 0 0 0 0 100 0 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 11 25 44 15 5 0 0 20 36 395
2020 EX-01 12 23 45 17 3 0 0 20 35 206
2020 EX-02 12 31 43 8 6 0 0 14 43 121
2020 EX-03 6 22 42 22 8 0 0 30 28 50
2019 EX 7 21 45 21 7 0 0 27 28 380
2019 EX-01 7 21 46 20 6 0 0 26 29 182
2019 EX-02 6 20 48 21 5 0 0 26 26 112
2019 EX-03 13 18 38 24 7 0 0 31 31 55
2018 EX 7 26 44 18 5 0 0 22 33 364
2018 EX-01 7 24 47 17 4 0 0 21 32 192
2018 EX-02 8 27 41 18 6 0 0 25 34 93
2018 EX-03 9 29 41 20 2 0 0 21 38 56
2017 EX 9 28 39 15 8 0 0 24 37 347
2017 EX-01 9 28 42 12 8 1 0 20 37 185
2017 EX-02 12 31 31 15 11 0 0 26 43 89
2017 EX-03 4 26 40 22 8 0 0 30 30 50
2017 EX-04 0 9 55 27 9 0 0 36 9 11
2017 EX-05 10 30 30 30 0 0 0 30 40 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 2 7 25 42 23 0 1 66 9 393
2020 EX-01 1 8 27 41 20 0 1 62 10 205
2020 EX-02 2 8 31 37 22 0 2 59 9 120
2020 EX-03 0 2 12 50 36 0 0 86 2 50
2019 EX 3 9 30 39 19 0 0 58 12 378
2019 EX-01 4 8 31 38 19 0 0 57 12 181
2019 EX-02 3 8 32 38 19 0 0 57 11 112
2019 EX-03 6 11 22 41 20 0 0 61 17 54
2018 EX 3 10 37 32 17 0 1 50 13 364
2018 EX-01 3 11 37 30 18 0 1 49 14 192
2018 EX-02 2 6 46 28 17 0 0 45 9 93
2018 EX-03 7 11 29 39 14 0 0 54 18 56
2017 EX 3 12 34 29 21 1 0 50 16 345
2017 EX-01 4 15 38 21 21 1 1 42 19 183
2017 EX-02 4 12 32 35 17 0 0 52 16 89
2017 EX-03 2 10 30 36 22 0 0 58 12 50
2017 EX-04 0 0 9 55 36 0 0 91 0 11
2017 EX-05 0 0 30 50 20 0 0 70 0 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 23 40 22 6 0 0 28 31 395
2020 EX-01 12 21 40 20 6 0 0 26 34 206
2020 EX-02 6 27 42 18 7 0 0 25 33 121
2020 EX-03 4 18 42 30 6 0 0 36 22 50
2019 EX 9 20 41 23 6 0 0 29 30 380
2019 EX-01 10 19 44 20 7 0 0 27 29 182
2019 EX-02 4 28 42 21 5 0 0 26 32 112
2019 EX-03 16 15 36 33 0 0 0 33 31 55
2018 EX 15 26 36 15 7 0 1 22 41 365
2018 EX-01 14 25 36 16 8 0 1 24 39 193
2018 EX-02 13 33 38 10 6 0 0 16 46 93
2018 EX-03 21 21 38 18 2 0 0 20 43 56
2017 EX 13 22 37 21 7 0 0 28 35 346
2017 EX-01 14 22 38 19 8 0 0 27 36 184
2017 EX-02 16 24 32 21 7 0 1 28 40 89
2017 EX-03 10 20 42 20 8 0 0 28 30 50
2017 EX-04 0 36 27 36 0 0 0 36 36 11
2017 EX-05 0 20 30 50 0 0 0 50 20 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 14 30 37 14 5 0 0 19 44 394
2020 EX-01 17 27 36 16 5 0 0 21 43 205
2020 EX-02 12 39 33 12 4 0 0 16 51 121
2020 EX-03 8 26 50 12 4 0 0 16 34 50
2019 EX 8 26 45 16 4 0 0 20 34 379
2019 EX-01 7 24 48 17 5 0 0 22 31 181
2019 EX-02 10 29 40 17 4 0 0 21 39 112
2019 EX-03 15 25 47 13 0 0 0 13 40 55
2018 EX 10 29 43 12 6 0 0 18 39 362
2018 EX-01 9 26 48 11 5 0 0 16 36 190
2018 EX-02 11 32 34 16 6 0 0 23 43 93
2018 EX-03 11 36 43 9 2 0 0 11 46 56
2017 EX 10 29 43 12 6 0 0 18 39 345
2017 EX-01 9 27 47 10 7 0 0 16 36 183
2017 EX-02 11 34 33 14 8 0 0 22 46 89
2017 EX-03 12 32 46 6 4 0 0 10 44 50
2017 EX-04 9 18 45 27 0 0 0 27 27 11
2017 EX-05 20 10 30 40 0 0 0 40 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 10 23 40 18 9 0 0 27 33 394
2020 EX-01 12 23 38 17 10 0 0 27 35 206
2020 EX-02 9 26 40 18 7 0 0 25 35 121
2020 EX-03 8 18 41 22 10 0 0 33 27 49
2019 EX 10 20 39 21 8 0 0 30 31 380
2019 EX-01 12 23 40 18 8 0 0 26 35 182
2019 EX-02 11 17 40 22 9 1 0 32 28 112
2019 EX-03 5 22 38 25 9 0 0 35 27 55
2018 EX 10 27 41 15 5 0 1 21 38 363
2018 EX-01 10 24 46 15 4 1 1 18 35 193
2018 EX-02 9 32 30 21 9 0 0 30 41 91
2018 EX-03 11 34 45 7 4 0 0 11 45 56
2017 EX 14 29 36 12 7 0 1 20 44 348
2017 EX-01 15 28 40 9 7 1 1 16 43 186
2017 EX-02 13 28 33 17 8 0 1 25 42 89
2017 EX-03 16 32 30 12 8 0 2 20 49 50
2017 EX-04 0 36 36 9 18 0 0 27 36 11
2017 EX-05 20 20 30 30 0 0 0 30 40 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 2 13 38 34 13 0 0 47 15 392
2020 EX-01 2 18 40 28 12 0 0 40 20 205
2020 EX-02 2 9 39 36 14 0 0 50 11 119
2020 EX-03 2 6 34 50 8 0 0 58 8 50
2019 EX 6 19 40 27 8 1 0 35 25 377
2019 EX-01 8 22 41 19 10 1 0 29 30 182
2019 EX-02 5 16 42 32 5 1 0 37 21 110
2019 EX-03 6 13 35 41 6 0 0 46 19 54
2018 EX 4 18 46 22 9 0 0 31 22 363
2018 EX-01 6 18 44 23 8 0 1 32 24 192
2018 EX-02 3 16 52 20 9 0 0 28 20 92
2018 EX-03 4 20 46 20 11 0 0 30 23 56
2017 EX 5 18 36 30 10 0 0 40 23 348
2017 EX-01 7 18 37 27 11 0 0 38 25 186
2017 EX-02 4 17 41 30 7 0 1 37 22 89
2017 EX-03 4 20 26 36 14 0 0 50 24 50
2017 EX-04 0 18 27 36 18 0 0 55 18 11
2017 EX-05 0 10 40 50 0 0 0 50 10 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 11 22 43 19 5 0 0 24 33 393
2020 EX-01 10 22 45 17 5 0 0 22 33 205
2020 EX-02 14 22 43 18 3 0 0 22 36 120
2020 EX-03 6 24 40 24 6 0 0 30 30 50
2019 EX 10 24 45 15 5 0 0 21 35 380
2019 EX-01 13 23 43 16 5 1 0 22 35 182
2019 EX-02 5 29 48 13 5 0 0 18 34 112
2019 EX-03 9 24 47 18 2 0 0 20 33 55
2018 EX 16 25 41 13 5 0 1 18 41 365
2018 EX-01 16 25 37 15 5 0 1 20 42 193
2018 EX-02 16 26 41 11 5 1 0 16 42 93
2018 EX-03 14 30 46 7 2 0 0 9 45 56
2017 EX 12 29 40 13 6 0 0 19 41 347
2017 EX-01 10 32 40 10 7 0 0 17 42 185
2017 EX-02 16 21 39 19 4 0 1 24 37 89
2017 EX-03 10 32 44 8 6 0 0 14 42 50
2017 EX-04 9 27 36 18 9 0 0 27 36 11
2017 EX-05 20 30 30 20 0 0 0 20 50 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 3 18 44 26 9 0 0 35 21 394
2020 EX-01 4 16 44 25 11 0 0 36 20 206
2020 EX-02 1 26 43 25 6 0 0 31 27 120
2020 EX-03 6 8 52 26 8 0 0 34 14 50
2019 EX 6 23 39 24 8 0 0 32 29 379
2019 EX-01 7 25 37 19 12 0 0 31 32 182
2019 EX-02 4 23 38 27 8 0 0 35 28 112
2019 EX-03 2 26 33 39 0 0 0 39 28 54

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 46 10 5 1 0 0 85 5 390
2020 EX-01 41 45 9 5 0 0 0 86 5 201
2020 EX-02 36 43 16 4 2 0 0 79 6 121
2020 EX-03 42 48 4 6 0 0 0 90 6 50
2019 EX 28 48 12 11 1 0 0 76 12 377
2019 EX-01 30 48 8 13 2 0 0 78 14 180
2019 EX-02 32 47 14 8 0 0 0 78 8 111
2019 EX-03 18 49 18 15 0 0 0 67 15 55

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 19 3 4 1 0 0 92 5 393
2020 EX-01 73 19 1 4 1 0 0 93 6 206
2020 EX-02 71 18 4 4 1 0 1 91 5 119
2020 EX-03 74 18 4 2 2 0 0 92 4 50
2019 EX 69 24 2 3 1 0 0 94 4 376
2019 EX-01 69 25 2 2 1 1 1 95 3 180
2019 EX-02 73 21 3 3 1 0 0 94 4 111
2019 EX-03 67 29 0 4 0 0 0 96 4 55
2018 EX 70 22 3 4 2 0 0 91 6 364
2018 EX-01 73 20 4 2 1 0 0 94 3 192
2018 EX-02 68 22 0 5 3 0 1 91 9 91
2018 EX-03 60 26 2 7 5 0 0 86 12 58
2017 EX 71 22 2 3 3 0 0 93 6 348
2017 EX-01 69 24 2 3 3 0 0 93 5 186
2017 EX-02 73 19 1 4 2 0 0 92 7 89
2017 EX-03 70 20 2 2 6 0 0 90 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 30 0 0 0 0 0 100 0 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 24 3 3 1 0 0 93 4 388
2020 EX-01 68 23 4 2 2 0 0 91 4 201
2020 EX-02 63 32 1 3 1 0 0 95 4 119
2020 EX-03 80 16 2 2 0 0 0 96 2 50
2019 EX 69 23 4 3 0 0 0 92 3 375
2019 EX-01 70 22 4 3 1 0 1 92 3 181
2019 EX-02 69 25 4 3 0 0 0 94 3 110
2019 EX-03 67 24 5 4 0 0 0 91 4 55
2018 EX 61 31 3 4 1 0 0 92 5 364
2018 EX-01 61 30 3 4 1 0 0 92 5 192
2018 EX-02 59 33 3 3 1 0 0 92 4 91
2018 EX-03 59 33 0 5 3 0 0 91 9 58
2017 EX 59 34 2 4 1 0 0 93 5 348
2017 EX-01 54 37 2 6 2 0 0 90 8 186
2017 EX-02 62 33 3 1 1 0 0 94 2 89
2017 EX-03 60 34 0 4 2 0 0 94 6 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 72 22 3 0 2 1 0 95 2 387
2020 EX-01 71 22 5 0 2 0 0 93 2 204
2020 EX-02 67 29 2 0 2 1 0 97 2 117
2020 EX-03 90 10 0 0 0 0 0 100 0 49
2019 EX 71 25 2 2 0 0 0 96 2 378
2019 EX-01 69 27 1 3 0 0 0 96 3 182
2019 EX-02 75 21 4 1 0 0 0 95 1 111
2019 EX-03 71 24 2 2 2 0 0 95 4 55
2018 EX 65 30 2 2 1 0 0 95 2 365
2018 EX-01 64 33 1 1 1 0 0 97 2 192
2018 EX-02 63 29 4 3 0 0 0 92 3 92
2018 EX-03 67 26 3 2 2 0 0 93 3 58

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 60 32 4 2 2 0 0 92 4 391
2020 EX-01 60 31 4 3 2 0 0 90 5 205
2020 EX-02 57 36 4 2 1 0 0 93 2 121
2020 EX-03 69 27 2 2 0 0 0 96 2 49
2019 EX 63 30 3 3 1 0 0 93 3 376
2019 EX-01 63 31 4 1 1 0 0 94 2 180
2019 EX-02 70 27 2 2 0 0 0 96 2 112
2019 EX-03 60 26 4 9 0 0 0 87 9 53
2018 EX 71 25 1 2 1 0 0 96 3 363
2018 EX-01 72 25 2 2 1 0 0 96 2 190
2018 EX-02 69 26 1 3 1 0 0 95 4 94
2018 EX-03 70 27 0 4 0 0 0 96 4 56
2017 EX 67 25 4 3 1 0 0 92 5 346
2017 EX-01 67 24 4 4 1 1 0 91 5 185
2017 EX-02 68 23 4 3 1 0 0 91 4 89
2017 EX-03 65 31 0 2 2 0 0 96 4 49
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 28 4 2 1 0 0 93 3 391
2020 EX-01 66 25 5 1 2 0 0 92 3 205
2020 EX-02 58 35 5 2 0 0 0 93 2 120
2020 EX-03 71 23 2 2 2 0 0 94 4 48
2019 EX 72 23 3 2 0 1 0 95 2 379
2019 EX-01 73 23 4 1 0 0 0 95 1 182
2019 EX-02 78 20 1 1 0 1 0 98 1 112
2019 EX-03 63 26 6 4 0 2 0 91 4 54
2018 EX 78 18 3 1 0 0 0 96 1 366
2018 EX-01 81 16 2 1 0 1 0 97 1 192
2018 EX-02 72 20 6 0 1 0 0 93 1 94
2018 EX-03 75 23 2 0 0 0 0 98 0 57
2017 EX 73 21 3 3 1 1 0 94 3 347
2017 EX-01 75 20 2 2 1 1 0 95 3 185
2017 EX-02 69 20 4 4 0 2 0 91 5 89
2017 EX-03 70 26 0 4 0 0 0 96 4 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 60 20 20 0 0 0 0 80 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 19 3 2 1 0 0 94 3 394
2020 EX-01 76 18 3 2 1 0 0 94 3 205
2020 EX-02 68 25 3 3 1 0 0 93 4 121
2020 EX-03 80 16 4 0 0 0 0 96 0 50
2019 EX 71 23 2 2 1 0 0 94 3 378
2019 EX-01 70 27 2 1 1 0 0 96 2 181
2019 EX-02 77 17 2 4 0 0 0 95 4 111
2019 EX-03 64 25 7 2 2 0 0 89 4 55
2018 EX 70 23 2 4 2 0 0 93 5 364
2018 EX-01 71 24 2 1 2 0 0 95 3 191
2018 EX-02 67 24 1 6 2 0 0 90 9 93
2018 EX-03 70 18 4 7 2 0 0 88 9 57
2017 EX 69 23 3 3 2 0 0 92 5 348
2017 EX-01 68 23 5 3 2 0 0 91 4 186
2017 EX-02 68 25 1 4 2 0 0 92 7 89
2017 EX-03 70 24 2 2 2 0 0 94 4 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 79 13 3 1 3 0 1 93 4 393
2020 EX-01 76 16 4 0 3 0 0 92 4 206
2020 EX-02 82 9 3 3 1 0 1 92 4 119
2020 EX-03 80 14 0 0 4 0 2 96 4 50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 62 28 6 2 2 1 0 91 3 394
2020 EX-01 64 25 6 0 2 1 0 91 3 206
2020 EX-02 58 32 8 2 0 0 0 90 2 120
2020 EX-03 68 22 2 6 2 0 0 90 8 50

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 72 19 3 2 2 1 1 93 4 394
2020 EX-01 72 18 3 3 2 1 0 91 5 205
2020 EX-02 72 21 4 1 1 1 1 94 2 121
2020 EX-03 70 20 2 2 2 2 2 94 4 50

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 55 31 7 4 2 1 1 88 5 394
2020 EX-01 54 31 7 3 2 1 1 87 6 206
2020 EX-02 53 33 8 6 1 0 1 86 7 120
2020 EX-03 64 28 4 2 0 2 0 94 2 50
2019 EX 54 35 5 3 1 1 1 90 5 378
2019 EX-01 58 30 7 3 1 1 1 89 4 182
2019 EX-02 50 42 4 4 1 0 0 92 5 111
2019 EX-03 47 42 4 4 2 0 2 91 6 55
2018 EX 45 41 7 4 3 0 0 86 7 366
2018 EX-01 48 37 7 5 2 1 0 86 7 193
2018 EX-02 48 38 8 4 2 0 0 86 7 92
2018 EX-03 34 50 7 2 7 0 0 84 9 58
2017 EX 56 33 3 4 3 0 1 89 8 346
2017 EX-01 53 32 5 6 3 0 1 85 9 186
2017 EX-02 51 41 0 3 3 0 1 93 7 87
2017 EX-03 62 30 2 2 4 0 0 92 6 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 64 26 5 3 2 0 0 90 5 395
2020 EX-01 65 25 4 4 2 0 0 90 6 206
2020 EX-02 62 26 8 2 2 0 0 88 4 121
2020 EX-03 66 30 2 2 0 0 0 96 2 50
2019 EX 62 29 3 3 2 0 0 91 5 379
2019 EX-01 65 27 3 2 2 0 0 93 4 182
2019 EX-02 62 32 3 2 1 0 1 95 3 111
2019 EX-03 49 31 5 11 4 0 0 80 15 55
2018 EX 68 24 2 4 1 0 0 92 6 365
2018 EX-01 70 22 2 5 1 1 1 93 6 193
2018 EX-02 68 26 0 4 2 0 0 94 6 94
2018 EX-03 57 30 7 4 2 0 0 88 5 56
2017 EX 74 20 3 1 1 0 0 94 3 347
2017 EX-01 75 20 3 1 1 1 0 95 2 185
2017 EX-02 68 24 3 2 2 0 0 93 4 89
2017 EX-03 74 18 2 4 2 0 0 92 6 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 80 20 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 24 6 1 1 0 0 92 2 391
2020 EX-01 71 20 6 2 1 0 0 91 3 204
2020 EX-02 61 30 8 1 0 0 0 91 1 120
2020 EX-03 71 27 2 0 0 0 0 98 0 49
2019 EX 63 30 4 3 1 0 0 92 3 380
2019 EX-01 66 28 3 2 1 0 0 94 3 182
2019 EX-02 60 33 4 2 1 0 0 93 3 112
2019 EX-03 56 31 7 5 0 0 0 87 5 55
2018 EX 67 25 5 2 1 0 0 91 3 362
2018 EX-01 68 23 5 3 1 0 0 92 3 192
2018 EX-02 67 23 8 2 1 0 0 89 3 93
2018 EX-03 60 33 4 2 2 0 0 93 4 55

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 20 9 7 4 3 9 77 13 395
2020 EX-01 43 23 8 7 5 4 10 77 14 206
2020 EX-02 48 18 10 10 5 2 7 73 16 121
2020 EX-03 58 16 4 4 2 2 14 88 7 50
2019 EX 41 20 11 9 5 2 12 71 16 380
2019 EX-01 42 21 9 12 4 1 12 72 18 182
2019 EX-02 41 20 13 7 2 5 12 73 11 112
2019 EX-03 35 27 9 5 13 0 11 69 20 55
2018 EX 42 18 13 7 6 1 13 70 15 365
2018 EX-01 42 23 14 6 6 1 8 71 13 192
2018 EX-02 47 11 11 9 6 0 17 69 18 94
2018 EX-03 32 21 13 9 7 2 16 65 20 56
2017 EX 37 20 10 6 7 2 18 72 16 347
2017 EX-01 37 20 11 8 7 2 15 69 18 185
2017 EX-02 36 21 9 3 9 3 19 73 16 89
2017 EX-03 40 20 8 2 6 2 22 79 11 50
2017 EX-04 36 0 9 9 0 0 45 67 17 11
2017 EX-05 50 10 10 0 0 0 30 86 0 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 48 40 2 8 2 0 0 88 10 393
2020 EX-01 51 37 2 8 2 0 0 87 10 205
2020 EX-02 42 46 1 10 2 0 0 88 12 120
2020 EX-03 46 44 4 6 0 0 0 90 6 50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 44 40 7 8 1 0 0 84 9 394
2020 EX-01 42 43 5 8 0 0 0 86 9 206
2020 EX-02 44 35 11 9 2 0 0 79 11 121
2020 EX-03 53 33 4 10 0 0 0 86 10 49
2019 EX 66 24 4 6 1 0 0 90 7 379
2019 EX-01 69 23 4 4 1 0 0 92 4 182
2019 EX-02 62 27 2 8 1 0 0 89 9 111
2019 EX-03 65 22 4 7 2 0 0 87 9 55
2017 EX 62 26 3 7 2 0 0 88 9 347
2017 EX-01 65 25 2 6 2 0 0 90 8 186
2017 EX-02 53 27 3 11 5 0 0 81 16 88
2017 EX-03 56 34 4 6 0 0 0 90 6 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 70 20 0 0 10 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 62 29 4 4 1 0 0 91 5 388
2020 EX-01 63 28 3 4 0 0 0 92 5 201
2020 EX-02 56 31 6 4 2 0 0 88 7 121
2020 EX-03 69 25 4 2 0 0 0 94 2 48
2019 EX 77 19 2 1 1 0 0 96 2 376
2019 EX-01 74 22 2 1 1 0 0 97 2 180
2019 EX-02 78 17 3 1 1 0 0 95 2 111
2019 EX-03 80 13 4 2 2 0 0 93 4 55
2017 EX 75 22 1 1 1 0 0 97 2 346
2017 EX-01 78 19 1 2 0 0 0 97 2 185
2017 EX-02 69 26 0 2 3 0 0 95 5 88
2017 EX-03 74 24 2 0 0 0 0 98 0 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 80 10 10 0 0 0 0 90 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 82 12 2 1 0 1 1 97 1 393
2020 EX-01 80 12 3 0 0 2 1 96 1 205
2020 EX-02 79 17 0 2 1 1 1 97 3 121
2020 EX-03 94 4 2 0 0 0 0 98 0 50
2017 EX 78 18 2 2 0 0 1 96 2 346
2017 EX-01 78 18 3 1 0 0 1 96 1 185
2017 EX-02 78 17 1 2 1 0 0 95 3 88
2017 EX-03 78 18 0 2 0 0 2 98 2 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 60 30 0 10 0 0 0 90 10 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 29 17 4 1 1 4 78 5 395
2020 EX-01 46 24 17 3 2 2 5 76 5 206
2020 EX-02 47 28 16 6 0 0 3 78 6 121
2020 EX-03 38 40 20 2 0 0 0 78 2 50
2019 EX 49 28 14 2 2 2 2 81 4 380
2019 EX-01 52 28 12 3 1 2 2 83 4 182
2019 EX-02 48 28 15 2 3 3 2 79 5 112
2019 EX-03 45 29 22 0 4 0 0 75 4 55

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 8 92 393
2020 EX-01 8 92 205
2020 EX-02 10 90 120
2019 EX 10 90 380
2019 EX-01 10 90 182
2019 EX-02 8 92 112
2019 EX-03 11 89 55
2018 EX 10 90 366
2018 EX-01 9 91 192
2018 EX-02 11 89 93
2018 EX-03 12 88 58

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 31 69 32
2020 EX-01 38 63 16
2019 EX 23 77 35
2019 EX-01 39 61 18
2018 EX 31 69 36
2018 EX-01 35 65 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 56 44 32
2020 EX-01 69 31 16
2019 EX 51 49 35
2019 EX-01 28 72 18
2018 EX 58 42 36
2018 EX-01 41 59 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 28 72 32
2020 EX-01 31 69 16
2019 EX 34 66 35
2019 EX-01 33 67 18
2018 EX 28 72 36
2018 EX-01 29 71 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 32
2020 EX-01 0 100 16
2019 EX 0 100 35
2019 EX-01 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 35
2019 EX-01 0 100 18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 32
2020 EX-01 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 53 47 32
2020 EX-01 63 38 16
2019 EX 46 54 35
2019 EX-01 61 39 18
2018 EX 42 58 36
2018 EX-01 41 59 17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 41 59 32
2020 EX-01 56 44 16
2019 EX 40 60 35
2019 EX-01 44 56 18
2018 EX 39 61 36
2018 EX-01 41 59 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 47 53 32
2020 EX-01 56 44 16
2019 EX 46 54 35
2019 EX-01 33 67 18
2018 EX 50 50 36
2018 EX-01 41 59 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 47 53 32
2020 EX-01 44 56 16
2019 EX 49 51 35
2019 EX-01 33 67 18
2018 EX 47 53 36
2018 EX-01 35 65 17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 31 69 32
2020 EX-01 38 63 16
2019 EX 31 69 35
2019 EX-01 28 72 18
2018 EX 31 69 36
2018 EX-02 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 32
2020 EX-01 50 50 16
2019 EX 51 49 35
2019 EX-01 56 44 18
2018 EX 50 50 36
2018 EX-01 65 35 17
2018 EX-02 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 53 47 32
2020 EX-01 50 50 16
2019 EX 57 43 35
2019 EX-01 72 28 18
2018 EX 58 42 36
2018 EX-01 71 29 17
2018 EX-02 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 32
2020 EX-01 0 100 16
2019 EX 0 100 35
2019 EX-01 0 100 18
2018 EX 0 100 36
2018 EX-01 0 100 17
2018 EX-02 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 36
2018 EX-01 0 100 17
2018 EX-02 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 32
2020 EX-01 0 100 16
2018 EX 19 81 36

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 59 41 32
2020 EX-01 69 31 16
2019 EX 46 54 35
2019 EX-01 33 67 18
2018 EX 44 56 36
2018 EX-01 47 53 17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 16 84 32
2019 EX 14 86 35
2018 EX 28 72 36
2018 EX-01 35 65 17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 16 84 32

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 53 47 32
2020 EX-01 56 44 16
2019 EX 40 60 35
2019 EX-01 50 50 18
2018 EX 56 44 36
2018 EX-01 65 35 17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 31 69 32
2020 EX-01 38 63 16
2019 EX 29 71 35
2019 EX-01 39 61 18
2018 EX 28 72 36
2018 EX-01 41 59 17

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 16 84 32
2019 EX 23 77 35
2018 EX 31 69 36
2018 EX-01 47 53 17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 32
2020 EX-01 0 100 16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 0 100 36
2018 EX-01 0 100 17
2018 EX-02 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 19 81 36

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 17 83 35
2018 EX 17 83 36

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 25 75 32
2019 EX 34 66 35
2019 EX-01 33 67 18
2018 EX 17 83 36

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 43 57 35
2018 EX-01 44 56 16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 14 86 35

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 57 43 35
2018 EX-01 44 56 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 51 49 35
2018 EX-01 38 63 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 26 74 35

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 26 6 5 4 10 1 83 10 395
2020 EX-01 47 22 7 6 3 13 1 80 11 206
2020 EX-02 49 31 3 5 5 7 0 86 11 121
2020 EX-03 56 22 8 2 4 6 2 85 7 50
2019 EX 41 32 8 7 4 7 1 78 13 379
2019 EX-01 40 32 9 5 5 8 1 79 11 182
2019 EX-02 41 31 5 11 3 7 2 79 15 111
2019 EX-03 42 25 13 9 5 4 2 71 15 55
2018 EX 46 28 8 6 4 6 2 80 11 366
2018 EX-01 48 27 9 4 4 6 1 81 9 192
2018 EX-02 46 24 5 9 5 8 3 78 16 93
2018 EX-03 36 33 9 7 5 9 2 77 13 58
2017 EX 52 24 9 5 3 6 2 82 8 348
2017 EX-01 53 20 11 4 2 7 2 81 7 186
2017 EX-02 45 29 10 6 4 3 4 79 11 89
2017 EX-03 54 22 4 6 2 10 2 86 9 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 23 5 2 2 2 0 91 4 394
2020 EX-01 65 23 5 1 2 2 0 91 4 205
2020 EX-02 64 23 7 2 2 2 0 89 4 121
2020 EX-03 78 16 2 0 2 2 0 96 2 50
2019 EX 66 25 5 3 1 0 0 91 4 380
2019 EX-01 65 25 5 3 1 0 0 90 4 182
2019 EX-02 69 24 3 4 1 0 0 93 4 112
2019 EX-03 64 25 9 0 2 0 0 89 2 55
2018 EX 63 25 6 4 2 1 0 88 6 366
2018 EX-01 65 23 7 4 1 0 0 88 5 192
2018 EX-02 61 25 4 4 4 1 0 87 9 93
2018 EX-03 60 29 5 2 2 2 0 91 4 58
2017 EX 65 24 6 2 1 1 0 90 4 347
2017 EX-01 66 24 6 2 2 1 0 90 4 185
2017 EX-02 61 23 7 3 2 3 0 87 6 89
2017 EX-03 66 26 6 2 0 0 0 92 2 50
2017 EX-04 82 9 9 0 0 0 0 91 0 11
2017 EX-05 60 40 0 0 0 0 0 100 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 4 96 392
2020 EX-01 5 95 203
2019 EX 3 97 380
2019 EX-01 5 95 182
2019 EX-05 0 100 10
2018 EX 2 98 365
2018 EX-04 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 38 63 16

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 38 63 16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 31 69 16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 16
2020 EX-01 50 50 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10
2019 EX 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EX 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 63 38 16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 31 69 16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 56 44 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 16
2020 EX-01 50 50 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 0 100 16
2020 EX-01 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 23 9 3 3 11 1 84 6 393
2020 EX-01 47 20 12 3 3 13 1 78 7 204
2020 EX-02 52 26 6 3 3 9 0 86 7 121
2020 EX-03 62 18 6 2 0 10 2 91 2 50
2019 EX 51 25 8 2 2 10 1 86 5 379
2019 EX-01 51 23 10 2 2 11 1 84 5 182
2019 EX-02 55 25 4 2 3 11 1 91 5 111
2019 EX-03 49 22 15 4 0 11 0 80 4 55
2018 EX 51 26 7 3 1 10 2 87 5 367
2018 EX-01 54 23 7 4 1 11 1 86 5 192
2018 EX-02 51 24 6 3 2 9 4 87 6 94
2018 EX-03 48 28 10 0 2 10 2 86 2 58
2017 EX 57 20 8 2 1 9 3 88 4 348
2017 EX-01 59 16 10 1 2 10 2 86 3 186
2017 EX-02 51 22 7 4 1 8 6 86 6 89
2017 EX-03 58 26 4 2 0 8 2 93 2 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 67 22 5 3 2 2 0 91 4 394
2020 EX-01 65 22 5 2 2 2 0 90 5 205
2020 EX-02 64 24 5 4 1 2 0 90 5 121
2020 EX-03 76 18 2 2 2 0 0 94 4 50
2019 EX 73 21 4 2 0 1 0 94 2 379
2019 EX-01 73 22 3 2 1 0 0 95 2 181
2019 EX-02 76 19 3 2 0 1 0 95 2 112
2019 EX-03 67 22 7 2 0 2 0 91 2 55
2018 EX 68 24 4 2 1 1 0 93 3 367
2018 EX-01 70 22 4 2 1 1 0 93 3 192
2018 EX-02 64 27 5 2 1 1 0 91 3 94
2018 EX-03 72 22 2 2 0 2 0 96 2 58
2017 EX 71 20 4 2 1 2 0 93 3 346
2017 EX-01 74 18 3 1 2 2 0 94 3 186
2017 EX-02 64 20 7 5 1 3 0 87 6 87
2017 EX-03 74 22 4 0 0 0 0 96 0 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11
2017 EX-05 50 40 10 0 0 0 0 90 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 7 93 393
2020 EX-01 6 94 204
2020 EX-02 10 90 121
2020 EX-03 6 94 50

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 12 88 395
2020 EX-01 12 88 206
2020 EX-02 11 89 121
2020 EX-03 14 86 50
2019 EX 9 91 380
2019 EX-01 10 90 182
2019 EX-02 9 91 112
2019 EX-03 5 95 55
2017 EX 7 93 348
2017 EX-01 8 92 186
2017 EX-02 6 94 89
2017 EX-03 12 88 50
2017 EX-04 0 100 11
2017 EX-05 0 100 10

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 51 49 47
2020 EX-01 60 40 25
2020 EX-02 38 62 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 91 9 47
2020 EX-01 88 12 25
2020 EX-02 100 0 13
2019 EX 88 12 33
2019 EX-01 89 11 18
2019 EX-02 80 20 10
2017 EX 72 28 25
2017 EX-01 79 21 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 30 7 5 0 0 0 88 5 43
2020 EX-01 50 36 9 5 0 0 0 86 5 22
2020 EX-02 62 31 8 0 0 0 0 92 0 13
2019 EX 62 28 3 3 3 0 0 90 7 29
2019 EX-01 56 31 6 0 6 0 0 88 6 16
2017 EX 72 22 0 6 0 0 0 94 6 18
2017 EX-01 73 27 0 0 0 0 0 100 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 23 6 2 0 0 2 92 2 395
2020 EX-01 67 23 5 3 0 0 1 91 3 206
2020 EX-02 67 23 6 2 0 0 2 92 2 121
2020 EX-03 74 20 6 0 0 0 0 94 0 50
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 53 30 7 9 1 1 0 83 10 393
2020 EX-01 50 31 7 9 1 1 0 83 10 205
2020 EX-02 53 25 8 11 2 1 0 79 13 120
2020 EX-03 56 34 4 6 0 0 0 90 6 50

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 50 39 6 5 0 0 0 89 5 394
2020 EX-01 50 38 7 5 0 0 0 87 5 205
2020 EX-02 47 45 2 5 0 0 0 93 5 121
2020 EX-03 52 34 8 6 0 0 0 86 6 50

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 47 36 8 8 1 0 0 83 9 393
2020 EX-01 47 35 10 8 0 0 0 82 8 205
2020 EX-02 44 37 9 8 2 0 0 81 10 120
2020 EX-03 38 46 2 12 2 0 0 84 14 50

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 58 33 7 2 0 0 0 91 2 393
2020 EX-01 57 31 11 1 0 0 0 88 1 205
2020 EX-02 52 39 5 4 0 0 0 91 4 120
2020 EX-03 66 34 0 0 0 0 0 100 0 50

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 68 25 5 2 0 0 1 94 2 395
2020 EX-01 68 23 7 0 0 0 0 93 0 206
2020 EX-02 60 31 3 3 1 0 1 93 4 121
2020 EX-03 80 18 0 2 0 0 0 98 2 50

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 88 9 1 1 0 1 1 98 1 395
2020 EX-01 86 9 2 1 0 1 0 97 1 206
2020 EX-02 84 12 1 0 0 0 2 99 0 121
2020 EX-03 98 2 0 0 0 0 0 100 0 50

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 73 22 3 1 0 1 0 96 2 394
2020 EX-01 74 21 2 1 0 0 0 96 1 205
2020 EX-02 72 23 2 1 1 2 0 97 2 121
2020 EX-03 70 20 8 2 0 0 0 90 2 50

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 69 19 6 5 1 0 0 88 6 392
2020 EX-01 69 19 6 4 1 0 0 88 6 205
2020 EX-02 67 18 9 5 0 0 1 86 5 119
2020 EX-03 70 22 0 6 2 0 0 92 8 50

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 80 17 2 1 0 0 0 97 1 393
2020 EX-01 77 18 2 1 0 0 0 96 1 204
2020 EX-02 80 17 2 2 0 0 0 97 2 121
2020 EX-03 84 16 0 0 0 0 0 100 0 50

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 99 1 390
2020 EX-01 99 1 204
2020 EX-02 99 1 119
2020 EX-03 100 0 50

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 29 44 11 11 4 0 0 73 15 384
2020 EX-01 28 48 9 13 3 1 0 75 16 200
2020 EX-02 29 43 11 10 7 0 0 72 17 118
2020 EX-03 38 30 20 8 4 0 0 68 12 50

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 30 4 3 0 0 0 93 3 394
2020 EX-01 66 25 6 3 0 0 0 91 3 205
2020 EX-02 52 41 3 3 0 0 0 93 3 121
2020 EX-03 74 24 0 2 0 0 0 98 2 50
2019 EX 56 36 4 2 2 0 0 92 3 378
2019 EX-01 55 37 3 1 3 1 0 93 4 182
2019 EX-02 59 34 4 2 1 0 0 94 3 111
2019 EX-03 50 39 9 2 0 0 0 89 2 54
2018 EX 59 32 5 3 1 0 0 91 4 365
2018 EX-01 59 33 5 2 1 0 0 93 2 192
2018 EX-02 58 27 8 6 1 0 0 85 8 93
2018 EX-03 54 42 2 2 0 0 0 96 2 57
2017 EX 49 40 6 3 2 0 0 89 5 347
2017 EX-01 47 40 6 4 2 0 0 88 6 185
2017 EX-02 51 39 7 1 2 0 0 90 3 89
2017 EX-03 48 42 8 2 0 0 0 90 2 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 50 50 0 0 0 0 0 100 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 54 23 10 8 5 1 0 77 13 395
2020 EX-01 52 24 10 8 5 0 0 77 13 206
2020 EX-02 52 23 11 7 6 0 1 76 13 121
2020 EX-03 62 20 4 8 4 2 0 84 12 50

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 21 8 3 2 1 0 87 4 393
2020 EX-01 64 20 8 3 1 2 0 87 5 205
2020 EX-02 64 21 8 2 2 1 1 87 5 121
2020 EX-03 71 20 6 2 0 0 0 92 2 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 53 30 9 5 3 0 0 83 8 394
2020 EX-01 53 29 8 6 3 0 0 82 9 206
2020 EX-02 49 28 13 6 3 0 1 78 9 120
2020 EX-03 52 40 6 2 0 0 0 92 2 50
2019 EX 48 34 10 6 2 1 0 82 8 379
2019 EX-01 45 36 10 7 1 1 0 81 8 182
2019 EX-02 53 32 11 3 2 0 0 85 4 112
2019 EX-03 46 31 9 9 2 2 0 79 11 54
2018 EX 43 39 8 7 3 0 0 82 10 367
2018 EX-01 44 38 10 6 2 0 1 82 8 192
2018 EX-02 37 46 4 6 6 0 0 83 13 94
2018 EX-03 43 38 10 7 2 0 0 81 9 58
2017 EX 40 42 5 8 4 1 0 83 12 348
2017 EX-01 38 41 6 9 5 1 0 80 14 186
2017 EX-02 37 45 2 10 4 1 0 83 15 89
2017 EX-03 40 48 4 4 4 0 0 88 8 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11
2017 EX-05 70 20 10 0 0 0 0 90 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 34 49 7 8 2 0 0 83 10 389
2020 EX-01 32 53 7 7 1 0 0 85 8 204
2020 EX-02 33 46 8 8 5 0 0 79 13 119
2020 EX-03 43 39 6 12 0 0 0 82 12 49
2019 EX 28 51 9 9 3 0 0 79 11 375
2019 EX-01 30 49 8 11 1 0 0 80 12 181
2019 EX-02 23 61 6 6 5 0 0 84 10 109
2019 EX-03 31 39 19 11 0 0 0 70 11 54

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 53 25 15 3 3 0 1 79 6 393
2020 EX-01 50 28 15 3 2 0 1 79 6 204
2020 EX-02 53 21 15 4 6 0 2 75 10 121
2020 EX-03 54 32 10 2 0 0 2 88 2 50

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 61 27 7 4 2 0 0 88 6 393
2020 EX-01 57 29 8 3 2 0 0 86 5 204
2020 EX-02 55 30 6 6 3 0 0 85 9 121
2020 EX-03 80 16 4 0 0 0 0 96 0 50
2019 EX 47 31 15 4 3 0 0 78 7 378
2019 EX-01 38 35 18 6 3 0 0 73 9 180
2019 EX-02 55 29 12 2 2 0 0 85 4 112
2019 EX-03 60 22 15 2 2 0 0 82 4 55
2018 EX 41 32 16 7 4 0 1 73 11 365
2018 EX-01 34 38 18 6 3 0 1 72 9 191
2018 EX-02 48 23 14 8 5 0 2 73 13 93
2018 EX-03 41 29 16 9 5 0 0 71 14 58
2017 EX 32 29 20 9 9 0 1 62 18 348
2017 EX-01 30 31 23 8 9 0 0 61 17 186
2017 EX-02 34 25 18 11 11 0 1 59 23 89
2017 EX-03 22 36 22 10 10 0 0 58 20 50
2017 EX-04 73 18 0 9 0 0 0 91 9 11
2017 EX-05 60 10 10 10 0 0 10 78 11 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 6 18 29 26 21 0 0 24 47 394
2020 EX-01 5 20 33 25 16 0 0 26 41 205
2020 EX-02 7 13 22 26 32 0 0 20 58 121
2020 EX-03 8 16 26 34 16 0 0 24 50 50
2019 EX 11 28 31 20 11 0 0 39 30 378
2019 EX-01 10 31 27 21 11 0 0 41 32 182
2019 EX-02 13 23 33 21 10 0 0 36 31 111
2019 EX-03 11 28 35 11 15 0 0 39 26 54
2018 EX 10 24 29 23 15 0 0 34 37 364
2018 EX-01 9 23 34 21 13 0 0 32 34 191
2018 EX-02 12 27 20 18 23 0 0 39 41 93
2018 EX-03 2 23 33 30 12 0 0 25 42 57
2017 EX 8 17 35 27 13 0 0 25 40 348
2017 EX-01 9 14 35 29 12 0 0 23 41 186
2017 EX-02 8 21 28 28 16 0 0 29 43 89
2017 EX-03 4 18 44 20 14 0 0 22 34 50
2017 EX-04 9 27 36 27 0 0 0 36 27 11
2017 EX-05 10 30 20 30 10 0 0 40 40 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 9 25 27 23 16 0 0 35 38 391
2020 EX-01 9 31 26 18 16 0 0 40 34 203
2020 EX-02 7 18 29 28 19 0 0 24 47 120
2020 EX-03 14 26 22 26 12 0 0 40 38 50
2019 EX 12 35 27 16 10 0 0 47 26 377
2019 EX-01 14 36 26 14 9 0 0 50 24 180
2019 EX-02 10 33 26 19 11 0 1 44 30 111
2019 EX-03 5 35 31 15 15 0 0 40 29 55
2018 EX 11 26 29 21 11 0 0 38 33 363
2018 EX-01 11 32 29 18 10 0 0 42 28 190
2018 EX-02 15 18 26 24 15 0 1 34 40 92
2018 EX-03 3 24 38 22 12 0 0 28 34 58
2017 EX 7 24 33 23 13 0 0 32 36 348
2017 EX-01 8 23 34 26 10 0 0 30 35 186
2017 EX-02 8 30 30 17 16 0 0 38 32 89
2017 EX-03 4 14 36 24 20 0 2 18 45 50
2017 EX-04 18 36 18 27 0 0 0 55 27 11
2017 EX-05 10 40 20 10 20 0 0 50 30 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 18 29 28 16 8 0 0 48 24 390
2020 EX-01 17 35 25 15 8 0 0 52 23 204
2020 EX-02 19 21 31 20 8 0 0 40 29 119
2020 EX-03 18 29 33 14 6 0 0 47 20 49
2019 EX 21 32 25 16 5 0 0 53 21 377
2019 EX-01 20 33 24 15 8 0 0 53 23 180
2019 EX-02 23 28 27 18 3 1 1 51 21 111
2019 EX-03 16 36 27 18 2 0 0 53 20 55
2018 EX 15 31 28 20 6 0 0 46 26 363
2018 EX-01 13 31 30 21 5 0 1 45 26 189
2018 EX-02 19 29 22 20 10 0 0 48 30 93
2018 EX-03 9 33 36 16 7 0 0 41 22 58
2017 EX 15 22 34 18 10 0 0 38 28 345
2017 EX-01 12 24 33 22 8 0 0 37 30 185
2017 EX-02 22 20 33 11 15 0 0 41 26 88
2017 EX-03 12 20 39 14 14 0 0 33 28 49
2017 EX-04 27 27 45 0 0 0 0 55 0 11
2017 EX-05 20 20 40 20 0 0 0 40 20 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 15 21 26 21 17 0 0 36 38 393
2020 EX-01 18 26 25 19 12 0 0 44 31 205
2020 EX-02 13 12 26 26 21 0 0 26 48 121
2020 EX-03 8 20 30 22 20 0 0 28 42 50
2019 EX 24 32 22 13 8 0 1 56 21 378
2019 EX-01 28 32 19 12 8 0 1 61 20 181
2019 EX-02 23 32 22 14 8 0 1 55 23 111
2019 EX-03 18 27 35 7 13 0 0 45 20 55
2018 EX 20 26 26 17 11 0 0 46 28 364
2018 EX-01 22 29 24 14 10 0 1 52 24 190
2018 EX-02 20 22 26 19 13 0 0 42 32 93
2018 EX-03 9 22 36 19 14 0 0 31 33 58
2017 EX 12 31 29 15 10 0 2 44 26 348
2017 EX-01 15 32 26 15 10 0 2 48 26 186
2017 EX-02 11 31 30 13 12 0 2 43 26 89
2017 EX-03 6 28 34 18 10 0 4 35 29 50
2017 EX-04 0 36 36 27 0 0 0 36 27 11
2017 EX-05 10 30 30 10 10 0 10 44 22 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 13 30 25 15 17 0 0 43 32 394
2020 EX-01 14 35 24 14 12 0 0 50 26 205
2020 EX-02 11 21 22 21 25 0 0 32 45 121
2020 EX-03 14 30 28 10 18 0 0 44 28 50
2019 EX 19 34 28 11 8 0 0 53 19 380
2019 EX-01 18 35 30 12 6 0 0 53 18 182
2019 EX-02 21 32 28 11 9 0 0 53 20 112
2019 EX-03 20 35 27 7 11 0 0 55 18 55
2018 EX 19 26 27 17 12 0 0 44 29 362
2018 EX-01 18 30 25 15 12 0 0 48 28 189
2018 EX-02 21 23 23 21 13 0 0 43 34 92
2018 EX-03 14 21 40 17 9 0 0 34 26 58
2017 EX 15 31 33 13 8 0 0 46 20 347
2017 EX-01 16 29 34 13 8 0 0 45 21 186
2017 EX-02 16 34 31 13 6 0 0 50 19 89
2017 EX-03 12 30 40 8 8 0 2 43 16 50
2017 EX-04 18 45 18 9 9 0 0 64 18 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 30 28 21 8 7 0 5 62 16 393
2020 EX-01 28 29 23 9 6 0 5 60 15 204
2020 EX-02 27 28 19 8 11 0 7 59 20 121
2020 EX-03 48 24 12 6 6 0 4 75 13 50

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 49 32 12 4 2 0 0 81 6 393
2020 EX-01 48 35 10 5 2 0 0 83 7 205
2020 EX-02 45 28 18 6 3 0 1 73 8 120
2020 EX-03 64 24 12 0 0 0 0 88 0 50
2019 EX 41 38 14 6 1 0 1 79 7 376
2019 EX-01 43 37 14 6 1 0 1 80 6 178
2019 EX-02 39 42 13 4 1 0 1 82 5 112
2019 EX-03 40 36 11 11 2 0 0 76 13 55
2018 EX 33 37 22 6 3 0 0 70 9 365
2018 EX-01 31 38 24 5 2 0 0 68 7 192
2018 EX-02 34 37 19 5 3 0 1 72 9 93
2018 EX-03 39 32 16 11 4 0 0 70 14 57
2017 EX 36 36 16 8 4 0 0 72 12 346
2017 EX-01 32 38 18 9 3 0 0 70 12 185
2017 EX-02 38 36 11 9 6 0 0 74 14 89
2017 EX-03 36 34 20 4 4 0 2 72 8 50
2017 EX-04 73 27 0 0 0 0 0 100 0 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 19 38 21 16 7 0 0 56 23 394
2020 EX-01 16 43 18 17 6 0 0 59 23 205
2020 EX-02 17 26 25 21 12 0 0 43 32 121
2020 EX-03 28 46 18 6 2 0 0 74 8 50
2019 EX 23 43 21 10 3 0 0 66 13 375
2019 EX-01 22 46 20 11 2 0 1 68 12 179
2019 EX-02 22 41 22 13 3 0 0 63 15 110
2019 EX-03 18 44 25 5 7 0 0 62 13 55
2018 EX 17 40 24 16 3 0 0 57 19 363
2018 EX-01 18 36 27 15 4 0 0 54 19 190
2018 EX-02 16 46 20 16 2 0 0 62 18 94
2018 EX-03 14 37 26 21 2 0 0 51 23 57
2017 EX 16 37 24 16 8 0 0 53 24 347
2017 EX-01 13 40 26 14 7 0 0 53 22 186
2017 EX-02 20 28 21 20 10 0 0 49 30 89
2017 EX-03 12 42 26 12 8 0 0 54 20 50
2017 EX-04 36 36 18 9 0 0 0 73 9 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 45 32 14 5 3 0 1 77 8 392
2020 EX-01 41 36 11 7 3 0 0 78 10 204
2020 EX-02 41 26 24 4 5 0 0 67 9 121
2020 EX-03 59 31 6 2 0 0 2 92 2 49
2019 EX 47 35 13 4 1 0 1 82 5 377
2019 EX-01 43 41 12 3 1 0 1 84 3 179
2019 EX-02 49 30 15 4 0 0 1 80 5 112
2019 EX-03 47 31 15 5 2 0 0 78 7 55
2018 EX 36 40 18 4 1 0 1 77 5 363
2018 EX-01 38 39 16 5 2 0 0 77 7 190
2018 EX-02 32 43 19 3 1 0 2 76 4 94
2018 EX-03 39 36 20 2 2 0 2 76 4 56
2017 EX 39 36 13 8 3 0 0 75 11 347
2017 EX-01 36 38 15 7 3 0 0 74 11 186
2017 EX-02 40 35 10 12 3 0 0 74 16 89
2017 EX-03 44 30 18 4 2 0 2 76 6 50
2017 EX-04 64 36 0 0 0 0 0 100 0 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 65 20 6 6 3 0 1 86 9 391
2020 EX-01 65 22 3 6 3 0 0 88 9 203
2020 EX-02 60 19 11 7 3 0 1 79 10 121
2020 EX-03 73 14 6 4 0 0 2 90 4 49
2019 EX 59 24 10 4 3 0 1 84 6 376
2019 EX-01 56 27 11 2 2 0 1 84 5 178
2019 EX-02 63 21 11 4 2 0 0 84 5 112
2019 EX-03 60 24 2 9 5 0 0 84 15 55

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 37 31 22 8 3 0 0 68 10 393
2020 EX-01 34 32 23 8 3 0 0 66 11 205
2020 EX-02 38 27 21 9 4 0 0 65 13 121
2020 EX-03 49 31 18 2 0 0 0 80 2 49

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 18 30 27 15 9 0 0 49 25 391
2020 EX-01 18 30 26 16 9 0 0 48 25 204
2020 EX-02 18 26 26 17 13 0 0 44 30 120
2020 EX-03 20 37 29 12 2 0 0 57 14 49
2019 EX 29 32 24 11 3 0 0 62 14 374
2019 EX-01 29 32 24 10 4 0 1 61 15 178
2019 EX-02 30 33 22 13 1 0 0 63 14 112
2019 EX-03 24 37 30 7 2 0 0 61 9 54
2018 EX 20 32 25 16 7 0 0 53 22 365
2018 EX-01 20 32 25 15 8 0 0 52 23 192
2018 EX-02 19 32 28 15 6 0 0 51 21 94
2018 EX-03 25 33 21 18 4 0 0 58 21 57
2017 EX 17 29 30 15 8 0 0 46 23 346
2017 EX-01 14 30 35 14 8 0 0 44 22 185
2017 EX-02 22 26 26 19 7 0 0 48 26 89
2017 EX-03 18 36 22 16 8 0 0 54 24 50
2017 EX-04 27 27 27 9 9 0 0 55 18 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 59 26 10 3 1 0 0 85 4 392
2020 EX-01 63 23 10 3 1 0 0 86 4 203
2020 EX-02 51 31 12 5 1 0 0 83 6 121
2020 EX-03 62 24 10 2 2 0 0 86 4 50
2019 EX 71 18 9 2 0 0 0 89 2 373
2019 EX-01 68 20 9 2 0 0 1 89 2 179
2019 EX-02 72 17 8 3 0 0 0 89 3 110
2019 EX-03 74 15 11 0 0 0 0 89 0 54
2018 EX 64 21 10 3 1 0 1 85 4 359
2018 EX-01 66 20 9 4 0 0 1 87 4 188
2018 EX-02 64 19 11 3 2 0 1 83 6 91
2018 EX-03 58 25 12 4 2 0 0 82 5 57
2017 EX 71 17 9 1 2 0 0 89 2 348
2017 EX-01 69 18 10 1 2 0 1 88 3 186
2017 EX-02 66 21 10 0 2 0 0 88 2 89
2017 EX-03 78 12 8 0 2 0 0 90 2 50
2017 EX-04 91 9 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 39 36 15 8 2 0 0 75 10 391
2020 EX-01 40 38 11 8 3 0 0 78 11 202
2020 EX-02 33 37 18 9 2 0 1 71 11 121
2020 EX-03 38 34 22 6 0 0 0 72 6 50

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 83 10 2 2 1 0 3 96 2 390
2020 EX-01 80 13 2 1 0 0 3 96 2 203
2020 EX-02 85 7 2 3 1 0 3 94 4 120
2020 EX-03 84 10 6 0 0 0 0 94 0 49
2019 EX 89 5 2 1 0 0 4 97 1 372
2019 EX-01 89 5 1 1 0 0 3 98 1 177
2019 EX-02 87 5 4 1 0 0 3 95 1 111
2019 EX-03 87 4 2 0 0 0 8 98 0 53
2018 EX 82 11 4 1 0 0 2 95 1 361
2018 EX-01 84 10 4 0 0 0 2 96 0 190
2018 EX-02 80 11 4 2 1 0 2 92 3 93
2018 EX-03 82 13 4 0 0 0 2 96 0 55

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 85 6 2 3 2 0 2 93 4 390
2020 EX-01 87 6 1 1 3 0 2 94 4 202
2020 EX-02 81 7 3 7 0 0 2 90 7 121
2020 EX-03 84 8 4 0 2 0 2 94 2 49
2019 EX 80 9 5 3 1 0 2 90 5 377
2019 EX-01 79 11 5 3 1 0 2 91 4 180
2019 EX-02 79 7 5 4 3 0 3 89 6 111
2019 EX-03 78 9 5 5 0 0 2 89 6 55
2018 EX 78 9 6 2 3 0 2 89 5 365
2018 EX-01 81 8 6 1 2 1 1 90 3 191
2018 EX-02 73 10 4 4 4 0 4 87 9 94
2018 EX-03 75 11 9 0 4 0 2 88 4 57
2017 EX 82 11 2 3 2 0 1 94 4 348
2017 EX-01 81 12 1 3 2 0 1 94 5 186
2017 EX-02 76 12 3 4 1 0 2 91 6 89
2017 EX-03 86 10 2 0 2 0 0 96 2 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 81 14 2 2 1 0 1 95 3 391
2020 EX-01 81 13 3 0 2 0 0 95 2 202
2020 EX-02 77 17 1 4 1 0 1 94 5 121
2020 EX-03 88 10 2 0 0 0 0 98 0 50
2019 EX 64 26 7 2 1 0 1 91 3 376
2019 EX-01 66 24 7 1 2 0 1 90 2 180
2019 EX-02 67 21 7 3 0 0 3 90 3 111
2019 EX-03 57 37 4 2 0 0 0 94 2 54
2018 EX 58 30 8 2 1 0 1 89 3 364
2018 EX-01 59 28 9 3 1 0 0 86 4 191
2018 EX-02 61 33 2 1 2 0 1 95 3 94
2018 EX-03 56 32 9 2 0 0 2 89 2 57
2017 EX 66 25 4 3 1 0 1 93 4 347
2017 EX-01 62 27 4 5 2 0 1 89 7 185
2017 EX-02 71 24 3 0 0 0 1 97 0 89
2017 EX-03 76 16 4 0 0 0 4 96 0 50
2017 EX-04 45 55 0 0 0 0 0 100 0 11
2017 EX-05 90 10 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 75 13 7 2 2 0 1 88 4 390
2020 EX-01 74 16 6 1 3 0 0 90 4 203
2020 EX-02 68 13 11 4 3 0 1 82 7 119
2020 EX-03 84 8 6 2 0 0 0 92 2 50
2019 EX 66 19 7 3 2 0 1 87 6 376
2019 EX-01 66 22 7 2 1 0 1 89 3 182
2019 EX-02 70 14 6 2 5 0 3 87 7 108
2019 EX-03 55 24 11 7 4 0 0 78 11 55
2018 EX 60 25 7 4 3 0 1 85 7 363
2018 EX-01 65 24 7 3 2 0 0 89 4 191
2018 EX-02 54 27 4 9 4 0 2 82 13 93
2018 EX-03 54 21 16 4 5 0 0 75 9 57
2017 EX 68 20 4 4 3 0 0 89 7 346
2017 EX-01 68 22 3 5 3 0 0 89 8 185
2017 EX-02 66 24 3 4 2 0 0 90 7 88
2017 EX-03 70 14 6 4 4 0 2 86 8 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 70 10 20 0 0 0 0 80 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 56 29 10 3 1 0 0 86 4 392
2020 EX-01 54 33 8 3 1 0 0 87 4 203
2020 EX-02 53 29 13 3 2 0 0 82 5 121
2020 EX-03 68 22 6 4 0 0 0 90 4 50
2019 EX 42 39 13 3 2 0 1 82 5 379
2019 EX-01 42 40 14 2 1 0 1 82 3 182
2019 EX-02 41 37 10 5 3 0 4 81 8 111
2019 EX-03 42 38 18 2 0 0 0 80 2 55
2018 EX 39 35 19 4 3 0 0 74 7 362
2018 EX-01 42 32 18 6 2 0 1 74 7 189
2018 EX-02 39 36 18 2 4 0 0 76 6 94
2018 EX-03 30 42 19 4 5 0 0 72 9 57
2017 EX 43 37 14 3 1 0 1 81 5 348
2017 EX-01 39 39 16 4 2 0 1 78 6 186
2017 EX-02 49 31 12 4 1 0 1 82 6 89
2017 EX-03 48 38 12 0 0 0 2 88 0 50
2017 EX-04 27 64 9 0 0 0 0 91 0 11
2017 EX-05 60 30 10 0 0 0 0 90 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 76 18 4 1 0 0 1 95 1 394
2020 EX-01 79 18 2 0 0 0 0 98 0 206
2020 EX-02 73 16 8 3 0 0 0 89 3 120
2020 EX-03 70 20 8 0 0 0 2 92 0 50
2019 EX 72 18 6 1 1 0 2 92 2 377
2019 EX-01 71 18 8 1 1 0 2 91 1 180
2019 EX-02 74 17 4 2 1 0 3 94 3 111
2019 EX-03 69 22 7 2 0 0 0 91 2 55
2018 EX 70 22 6 1 0 0 1 92 2 361
2018 EX-01 71 20 7 1 0 0 1 92 1 189
2018 EX-02 72 19 4 1 1 0 2 93 2 93
2018 EX-03 60 30 5 5 0 0 0 89 5 57
2017 EX 72 20 5 1 1 0 2 93 2 344
2017 EX-01 73 18 5 1 1 0 1 92 2 184
2017 EX-02 74 17 6 1 0 0 2 93 1 88
2017 EX-03 62 28 8 0 0 0 2 92 0 50
2017 EX-04 82 18 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 91 5 2 1 0 0 1 97 1 395
2020 EX-01 91 5 2 1 0 0 0 97 1 206
2020 EX-02 88 7 3 1 1 0 1 95 2 121
2020 EX-03 96 2 0 0 0 0 2 100 0 50
2019 EX 91 6 1 0 0 0 1 98 1 379
2019 EX-01 90 7 2 0 0 0 1 98 0 182
2019 EX-02 92 5 0 0 1 0 2 99 1 111
2019 EX-03 96 4 0 0 0 0 0 100 0 55
2018 EX 91 6 1 0 0 0 2 98 1 363
2018 EX-01 91 6 2 1 0 0 2 98 1 191
2018 EX-02 89 5 1 0 0 0 4 99 0 94
2018 EX-03 93 5 0 0 2 0 0 98 2 56
2017 EX 89 7 1 1 1 0 1 97 1 347
2017 EX-01 86 9 2 1 1 0 1 96 2 185
2017 EX-02 91 4 2 0 0 0 2 98 0 89
2017 EX-03 92 6 0 0 0 0 2 100 0 50
2017 EX-04 100 0 0 0 0 0 0 100 0 11
2017 EX-05 100 0 0 0 0 0 0 100 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 63 23 10 3 1 0 0 86 4 394
2020 EX-01 64 21 10 4 1 0 0 85 5 206
2020 EX-02 60 23 11 3 2 0 0 83 6 121
2020 EX-03 69 24 6 0 0 0 0 94 0 49
2019 EX 69 20 9 1 1 0 1 89 2 377
2019 EX-01 69 19 10 1 2 0 1 88 2 181
2019 EX-02 68 20 9 3 0 0 1 88 3 111
2019 EX-03 69 24 7 0 0 0 0 93 0 54
2018 EX 62 23 9 5 0 0 1 85 6 364
2018 EX-01 58 25 10 6 0 0 0 83 6 191
2018 EX-02 64 19 9 4 1 0 3 86 5 94
2018 EX-03 65 26 5 4 0 0 0 91 4 57
2017 EX 63 23 10 2 1 0 1 87 3 348
2017 EX-01 59 25 11 2 2 1 0 84 4 186
2017 EX-02 71 20 6 1 0 0 2 93 1 89
2017 EX-03 58 24 14 2 0 0 2 84 2 50
2017 EX-04 64 27 9 0 0 0 0 91 0 11
2017 EX-05 80 10 10 0 0 0 0 90 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 36 44 16 3 0 0 0 80 3 395
2020 EX-01 37 46 15 2 0 0 0 83 3 206
2020 EX-02 33 40 21 5 0 0 0 74 5 121
2020 EX-03 42 42 14 2 0 0 0 84 2 50

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 7 30 35 22 6 0 0 37 28 394
2020 EX-01 10 36 33 17 5 0 0 45 22 205
2020 EX-02 2 22 35 32 8 0 0 25 40 121
2020 EX-03 6 24 40 24 6 0 0 30 30 50
2019 EX 10 31 42 13 4 0 0 41 17 379
2019 EX-01 13 30 41 12 3 0 0 44 15 181
2019 EX-02 8 37 39 12 4 0 0 45 16 112
2019 EX-03 9 22 45 16 7 0 0 31 24 55
2018 EX 9 27 41 18 5 0 0 36 24 366
2018 EX-01 10 29 41 15 5 0 0 39 20 192
2018 EX-02 7 27 38 22 5 0 0 34 28 94
2018 EX-03 7 17 47 21 9 0 0 24 29 58
2017 EX 6 23 44 21 6 0 0 29 26 348
2017 EX-01 7 26 40 21 6 0 0 33 27 186
2017 EX-02 4 18 49 22 7 0 0 22 29 89
2017 EX-03 10 14 56 14 6 0 0 24 20 50
2017 EX-04 0 36 45 18 0 0 0 36 18 11
2017 EX-05 0 40 30 30 0 0 0 40 30 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 16 31 34 16 4 0 0 19 46 393
2020 EX-01 13 30 33 20 4 0 0 24 43 204
2020 EX-02 20 34 31 11 4 0 0 15 54 121
2020 EX-03 18 28 42 10 2 0 0 12 46 50
2019 EX 9 16 49 20 6 0 0 26 26 377
2019 EX-01 8 18 46 20 7 0 1 27 26 181
2019 EX-02 10 15 50 20 5 0 0 24 25 111
2019 EX-03 15 13 46 22 4 0 0 26 28 54
2018 EX 10 24 42 18 5 0 0 23 35 354
2018 EX-01 9 23 45 20 4 0 0 24 31 186
2018 EX-02 13 26 38 15 7 0 0 22 40 91
2018 EX-03 13 25 46 14 2 0 0 16 38 56
2017 EX 9 23 47 15 6 0 0 22 31 348
2017 EX-01 11 21 49 11 9 0 0 19 32 186
2017 EX-02 10 25 46 17 3 0 0 20 35 89
2017 EX-03 2 22 52 18 6 0 0 24 24 50
2017 EX-04 0 27 27 45 0 0 0 45 27 11
2017 EX-05 0 30 30 40 0 0 0 40 30 10
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 12 75 13 0 87 13 395
2020 EX-01 15 71 14 0 83 17 206
2020 EX-02 12 74 13 1 87 13 121
2020 EX-03 0 92 8 0 100 0 50

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EX 50 50 46
2020 EX-01 47 53 30

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 76 10 4 3 1 1 5 92 4 394
2020 EX-01 75 10 5 2 2 1 4 90 5 205
2020 EX-02 75 10 3 3 0 1 7 93 4 121
2020 EX-03 76 14 2 2 0 0 6 96 2 50
2019 EX 74 13 5 2 2 0 4 91 4 376
2019 EX-01 71 14 7 3 1 0 4 89 5 181
2019 EX-02 77 10 6 1 1 0 5 92 2 112
2019 EX-03 76 11 2 2 5 0 4 91 8 55
2018 EX 72 11 5 4 1 0 7 89 5 366
2018 EX-01 68 13 6 5 1 1 6 87 7 192
2018 EX-02 79 5 5 3 2 0 5 89 6 94
2018 EX-03 71 17 3 0 0 0 9 96 0 58

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 28 28 7 15 22 0 0 57 37 46
2020 EX-01 23 30 10 13 23 0 0 53 37 30

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EX 17 24 13 17 20 0 9 45 40 46
2020 EX-01 17 30 13 13 20 0 7 50 36 30
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