2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 43 11 6 3 0 0 79 9 4866
2020 Administration and Foreign Services 42 38 11 6 3 0 0 80 9 21398
2020 Other occupational category 51 36 7 5 2 0 0 87 6 3641
2019 Executive 71 25 2 2 1 0 0 96 2 380
2019 Scientific and Professional 31 44 13 7 4 0 0 75 12 4472
2019 Administration and Foreign Services 37 40 13 7 4 0 0 76 11 20096
2019 Other occupational category 47 36 9 5 3 0 0 84 8 4100
2018 Executive 63 31 4 2 1 0 0 94 3 366
2018 Scientific and Professional 28 47 13 8 5 0 0 75 13 4247
2018 Administration and Foreign Services 32 43 13 8 4 0 0 75 12 18983
2018 Technical 29 50 14 7 0 0 0 79 7 14
2018 Administrative Support 39 44 7 8 3 0 0 83 11 75
2018 Operational 44 37 6 12 0 0 0 82 12 16
2018 Other occupational category 45 39 8 5 3 0 0 85 8 3512
2017 Executive 59 34 3 3 1 0 0 93 4 347
2017 Scientific and Professional 25 49 13 8 5 0 0 74 13 4569
2017 Administration and Foreign Services 30 45 13 7 5 0 0 75 12 19639
2017 Administrative Support 24 42 16 18 0 0 0 66 18 12
2017 Operational 8 69 23 0 0 0 0 77 0 12
2017 Other occupational category 43 42 8 5 2 0 0 85 7 3543
2014 Executive 66 28 3 2 0 0 0 94 3 410
2014 Scientific and Professional 24 48 14 9 5 0 0 72 14 4961
2014 Administration and Foreign Services 32 45 10 7 4 0 0 78 12 3461
2014 Administrative Support 35 51 6 6 3 0 0 86 8 99
2014 Operational 33 42 7 14 4 0 0 75 18 27
2014 Other occupational category 31 46 12 7 4 0 0 77 11 22604

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 32 39 15 9 5 0 0 71 14 4857
2020 Administration and Foreign Services 38 37 13 8 4 0 0 75 12 21336
2020 Other occupational category 44 36 9 7 3 0 0 80 10 3635
2019 Executive 60 29 4 6 1 0 0 89 7 378
2019 Scientific and Professional 24 39 18 11 8 0 0 63 19 4458
2019 Administration and Foreign Services 31 37 15 10 6 0 0 68 16 20051
2019 Other occupational category 41 36 11 7 4 0 0 78 12 4101
2018 Executive 59 26 5 7 3 0 0 85 10 364
2018 Scientific and Professional 21 39 18 13 10 0 0 60 22 4243
2018 Administration and Foreign Services 28 38 16 11 7 0 0 66 18 19042
2018 Technical 21 57 14 0 7 0 0 79 7 14
2018 Administrative Support 35 33 19 8 5 0 0 68 13 75
2018 Operational 51 26 6 6 11 0 0 76 17 16
2018 Other occupational category 38 39 9 9 5 0 0 77 14 3516
2017 Executive 55 32 4 5 4 0 0 87 9 347
2017 Scientific and Professional 18 37 18 14 12 0 0 56 26 4566
2017 Administration and Foreign Services 26 39 16 11 8 0 0 65 19 19610
2017 Administrative Support 32 34 8 18 8 0 0 66 26 12
2017 Operational 28 8 24 23 16 0 0 36 39 12
2017 Other occupational category 37 38 11 8 5 0 0 76 14 3539

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 50 36 10 3 1 0 0 86 4 4829
2020 Administration and Foreign Services 57 30 9 2 1 0 0 87 4 21216
2020 Other occupational category 66 27 4 1 1 0 0 93 3 3607
2019 Executive 82 15 2 0 1 0 0 97 1 375
2019 Scientific and Professional 44 40 11 3 2 0 0 84 5 4422
2019 Administration and Foreign Services 52 32 11 3 2 0 0 84 5 19957
2019 Other occupational category 60 29 7 2 1 0 0 89 3 4077
2018 Executive 80 16 2 0 1 0 0 97 1 364
2018 Scientific and Professional 44 40 11 4 2 0 0 84 5 4224
2018 Administration and Foreign Services 49 35 11 3 2 0 0 84 5 18936
2018 Technical 50 36 14 0 0 0 0 86 0 14
2018 Administrative Support 61 27 8 3 1 0 0 88 4 74
2018 Operational 70 6 6 12 5 0 0 76 17 16
2018 Other occupational category 62 29 6 2 1 0 0 91 3 3498
2017 Executive 79 19 1 1 1 0 0 98 1 346
2017 Scientific and Professional 44 40 11 3 2 0 0 84 5 4559
2017 Administration and Foreign Services 51 35 9 3 2 0 0 86 5 19595
2017 Administrative Support 32 50 0 18 0 0 0 82 18 12
2017 Operational 61 31 8 0 0 0 0 92 0 12
2017 Other occupational category 62 29 6 2 1 0 0 92 3 3538
2014 Executive 86 11 2 1 0 0 0 97 1 409
2014 Scientific and Professional 51 34 10 3 2 0 0 85 5 4960
2014 Administration and Foreign Services 62 27 7 2 2 0 0 89 4 3457
2014 Administrative Support 69 25 3 1 1 1 0 95 2 99
2014 Operational 65 25 4 4 4 0 0 89 7 27
2014 Other occupational category 62 27 7 2 1 0 0 90 3 22595

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 42 41 11 4 2 0 0 84 6 4865
2020 Administration and Foreign Services 49 35 9 4 2 0 0 84 6 21385
2020 Other occupational category 56 33 6 2 2 0 0 90 4 3643
2019 Executive 72 24 2 1 1 0 0 96 2 379
2019 Scientific and Professional 35 44 13 6 2 0 0 79 8 4466
2019 Administration and Foreign Services 43 38 11 5 3 0 0 81 8 20079
2019 Other occupational category 52 35 8 3 2 0 0 87 5 4099
2018 Executive 64 30 3 2 1 0 0 93 4 365
2018 Scientific and Professional 33 46 13 6 3 0 0 79 9 4245
2018 Administration and Foreign Services 39 40 12 6 3 0 0 79 9 19079
2018 Technical 57 29 14 0 0 0 0 86 0 14
2018 Administrative Support 56 27 8 9 0 0 0 83 9 75
2018 Operational 51 26 13 0 11 0 0 76 11 16
2018 Other occupational category 50 36 8 3 2 0 0 87 5 3514
2017 Executive 65 26 5 2 1 0 0 92 3 346
2017 Scientific and Professional 30 46 13 6 3 0 0 77 10 4554
2017 Administration and Foreign Services 38 41 12 6 4 0 0 79 9 19551
2017 Administrative Support 42 41 8 10 0 0 0 82 10 12
2017 Operational 36 47 16 0 0 0 0 84 0 12
2017 Other occupational category 50 37 7 4 2 0 0 87 6 3531
2014 Executive 72 23 3 1 0 0 0 95 1 410
2014 Scientific and Professional 32 44 14 6 3 0 0 77 9 4956
2014 Administration and Foreign Services 43 39 10 5 3 0 0 83 8 3460
2014 Administrative Support 52 36 6 4 2 0 0 88 6 100
2014 Operational 51 25 14 4 7 0 0 75 11 27
2014 Other occupational category 42 40 10 5 3 0 0 82 8 22591

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 43 36 14 5 3 0 0 79 8 4853
2020 Administration and Foreign Services 53 31 10 4 2 0 0 84 6 21296
2020 Other occupational category 61 28 7 2 2 0 0 89 4 3619
2019 Executive 70 23 4 2 0 0 0 94 2 380
2019 Scientific and Professional 34 37 16 8 5 1 0 71 13 4457
2019 Administration and Foreign Services 45 32 13 6 4 0 0 77 10 20057
2019 Other occupational category 56 29 9 4 2 0 0 85 6 4091
2018 Executive 69 22 4 2 2 0 0 92 5 365
2018 Scientific and Professional 30 35 18 9 7 1 0 65 17 4239
2018 Administration and Foreign Services 41 33 14 6 4 0 0 75 11 18994
2018 Technical 71 21 0 7 0 0 0 93 7 14
2018 Administrative Support 49 32 11 1 6 1 0 82 7 72
2018 Operational 39 31 6 6 17 0 0 70 24 16
2018 Other occupational category 50 31 11 5 3 0 0 81 8 3506
2017 Executive 69 22 5 3 2 0 0 91 4 347
2017 Scientific and Professional 23 36 20 11 9 1 0 59 20 4565
2017 Administration and Foreign Services 38 35 15 7 5 1 0 73 12 19598
2017 Administrative Support 50 18 24 0 8 0 0 68 8 12
2017 Operational 20 33 16 15 16 0 0 53 31 12
2017 Other occupational category 50 30 11 6 3 0 0 81 9 3539
2014 Executive 69 24 3 3 1 0 0 93 4 411
2014 Scientific and Professional 24 36 19 12 8 1 0 60 21 4960
2014 Administration and Foreign Services 38 36 13 7 5 1 0 75 11 3459
2014 Administrative Support 32 45 7 9 7 0 0 77 16 99
2014 Operational 28 40 7 11 7 7 0 74 19 27
2014 Other occupational category 36 37 14 8 5 0 0 73 13 22607

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 40 38 12 6 3 0 0 79 9 4839
2020 Administration and Foreign Services 50 34 10 4 2 0 0 84 7 21187
2020 Other occupational category 58 30 6 3 2 0 0 88 5 3606
2019 Executive 67 27 4 2 0 0 0 94 2 377
2019 Scientific and Professional 31 39 16 9 6 0 0 70 14 4444
2019 Administration and Foreign Services 41 34 13 7 4 0 0 76 11 19929
2019 Other occupational category 54 30 9 5 2 0 0 84 7 4080
2018 Executive 66 25 4 3 2 0 0 91 4 364
2018 Scientific and Professional 27 38 18 10 7 0 0 65 17 4221
2018 Administration and Foreign Services 38 36 14 7 4 0 0 74 12 18906
2018 Technical 79 14 0 7 0 0 0 93 7 14
2018 Administrative Support 46 35 13 6 1 0 0 81 7 72
2018 Operational 52 18 6 13 11 0 0 70 24 16
2018 Other occupational category 48 33 10 6 3 0 0 81 9 3494
2017 Executive 67 25 3 4 2 0 0 92 5 348
2017 Scientific and Professional 22 38 18 13 9 0 0 60 21 4562
2017 Administration and Foreign Services 35 37 14 8 5 0 0 73 13 19605
2017 Administrative Support 42 24 16 0 18 0 0 66 18 12
2017 Operational 20 41 15 0 16 0 8 66 18 12
2017 Other occupational category 47 34 9 7 3 0 0 81 9 3540
2014 Executive 68 24 3 4 0 0 0 93 4 411
2014 Scientific and Professional 23 38 17 13 8 0 0 62 21 4960
2014 Administration and Foreign Services 38 39 12 7 4 0 0 77 11 3460
2014 Administrative Support 31 46 11 5 6 0 0 78 11 100
2014 Operational 28 44 7 14 7 0 0 72 21 27
2014 Other occupational category 34 38 13 9 5 0 0 73 13 22598

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 37 30 17 9 5 3 0 68 14 4867
2020 Administration and Foreign Services 42 25 17 8 5 4 0 70 13 21358
2020 Other occupational category 49 25 13 6 3 3 1 76 10 3636
2019 Executive 60 20 12 4 2 1 0 81 6 378
2019 Scientific and Professional 30 29 19 11 7 4 0 61 19 4462
2019 Administration and Foreign Services 35 25 19 10 7 3 0 62 18 20104
2019 Other occupational category 43 23 16 9 5 4 0 69 14 4103
2018 Executive 57 20 12 5 4 1 1 78 9 365
2018 Scientific and Professional 27 29 21 11 8 4 0 58 20 4244
2018 Administration and Foreign Services 33 26 19 11 8 3 0 61 19 19045
2018 Technical 64 21 7 7 0 0 0 86 7 14
2018 Administrative Support 44 26 14 6 4 6 0 75 10 72
2018 Operational 39 19 5 13 17 0 6 62 32 16
2018 Other occupational category 43 25 16 9 6 2 0 70 14 3511
2017 Executive 57 19 13 6 3 1 0 78 9 346
2017 Scientific and Professional 23 28 21 13 10 5 0 54 24 4565
2017 Administration and Foreign Services 31 27 18 11 7 5 0 62 19 19604
2017 Administrative Support 42 16 16 8 10 7 0 63 19 12
2017 Operational 28 23 8 16 16 0 8 56 36 12
2017 Other occupational category 40 25 16 8 6 4 0 68 15 3541
2014 Executive 68 16 9 5 1 1 0 84 7 410
2014 Scientific and Professional 24 30 20 12 9 5 0 58 22 4960
2014 Administration and Foreign Services 38 27 17 8 6 4 0 68 15 3459
2014 Administrative Support 28 37 18 8 6 3 1 67 15 100
2014 Operational 35 33 11 11 7 0 4 71 18 27
2014 Other occupational category 32 27 18 11 7 4 0 62 19 22602
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 46 29 13 5 3 1 3 79 8 4857
2020 Administration and Foreign Services 43 25 17 4 2 2 7 75 7 21381
2020 Other occupational category 56 24 11 3 2 1 3 84 5 3638
2019 Executive 86 11 2 1 0 0 0 97 1 380
2019 Scientific and Professional 41 31 16 5 3 1 3 75 9 4465
2019 Administration and Foreign Services 40 25 19 5 3 2 7 71 9 20079
2019 Other occupational category 54 25 11 4 2 1 4 82 7 4095

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 53 31 8 4 3 0 0 85 7 4851
2020 Administration and Foreign Services 55 28 9 4 2 1 1 85 6 21367
2020 Other occupational category 59 28 6 4 2 0 1 88 6 3637
2019 Executive 70 21 3 5 1 0 0 91 6 376
2019 Scientific and Professional 46 34 10 6 3 1 0 81 9 4440
2019 Administration and Foreign Services 52 30 9 5 3 1 0 83 8 20006
2019 Other occupational category 55 29 7 6 3 1 0 85 8 4080
2018 Executive 64 24 5 4 3 0 0 88 7 361
2018 Scientific and Professional 42 36 9 7 4 1 0 79 11 4222
2018 Administration and Foreign Services 48 32 10 6 3 1 0 81 9 18935
2018 Technical 64 36 0 0 0 0 0 100 0 14
2018 Administrative Support 59 21 13 4 1 1 0 81 6 71
2018 Operational 54 27 0 6 13 0 0 82 18 15
2018 Other occupational category 51 30 8 6 4 1 0 82 10 3475
2017 Executive 69 23 3 3 3 0 0 92 5 347
2017 Scientific and Professional 42 36 9 7 5 1 0 79 12 4568
2017 Administration and Foreign Services 47 34 9 6 3 1 0 81 10 19632
2017 Administrative Support 74 8 0 18 0 0 0 82 18 12
2017 Operational 28 31 16 8 8 8 0 65 18 12
2017 Other occupational category 51 32 6 6 3 0 0 84 10 3543
2014 Executive 75 19 3 2 1 0 0 94 3 411
2014 Scientific and Professional 42 37 9 6 4 1 0 80 11 4961
2014 Administration and Foreign Services 47 33 9 7 4 0 0 80 11 3459
2014 Administrative Support 42 38 10 7 3 1 0 80 9 99
2014 Operational 21 44 11 14 7 4 0 67 22 27
2014 Other occupational category 47 34 8 6 4 1 0 82 10 22598

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 58 26 8 5 3 0 0 84 8 4869
2020 Administration and Foreign Services 62 24 7 3 2 0 1 87 6 21413
2020 Other occupational category 64 24 6 3 2 0 0 88 6 3641
2019 Executive 69 21 6 3 1 0 0 90 4 380
2019 Scientific and Professional 49 32 10 5 4 0 0 81 9 4474
2019 Administration and Foreign Services 58 26 8 4 3 0 0 85 7 20099
2019 Other occupational category 61 26 7 4 2 0 0 87 7 4108
2018 Executive 62 22 9 4 3 0 0 84 7 361
2018 Scientific and Professional 45 31 11 7 6 0 0 76 13 4236
2018 Administration and Foreign Services 52 29 10 5 4 0 0 81 9 18994
2018 Technical 57 21 7 7 0 7 0 85 8 14
2018 Administrative Support 64 21 8 5 1 0 0 85 7 73
2018 Operational 57 19 6 0 17 0 0 76 17 16
2018 Other occupational category 54 27 9 6 5 0 0 80 10 3489
2017 Executive 65 24 4 2 4 0 0 90 6 347
2017 Scientific and Professional 49 28 11 6 6 0 0 78 12 4563
2017 Administration and Foreign Services 55 27 9 5 3 0 0 83 8 19609
2017 Administrative Support 66 0 8 26 0 0 0 66 26 12
2017 Operational 28 31 8 16 16 0 0 59 33 12
2017 Other occupational category 60 24 8 4 4 0 0 84 8 3533
2014 Executive 75 16 4 3 2 0 0 91 4 411
2014 Scientific and Professional 49 31 9 6 4 0 0 80 10 4958
2014 Administration and Foreign Services 54 27 9 6 4 0 0 82 10 3459
2014 Administrative Support 49 33 9 6 2 1 0 82 8 100
2014 Operational 51 14 21 14 0 0 0 65 14 27
2014 Other occupational category 55 29 8 5 3 0 0 84 8 22595

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 35 32 14 6 4 8 0 73 11 4875
2020 Administration and Foreign Services 44 27 13 4 3 9 1 78 8 21397
2020 Other occupational category 50 28 9 5 3 4 1 82 9 3645
2019 Executive 47 39 8 4 1 0 1 86 5 376
2019 Scientific and Professional 27 31 18 9 8 7 0 63 18 4477
2019 Administration and Foreign Services 37 30 15 6 4 7 0 73 11 20132
2019 Other occupational category 45 31 9 7 3 4 0 80 11 4078
2018 Executive 53 30 8 5 3 0 0 84 8 365
2018 Scientific and Professional 23 31 20 10 9 7 0 58 20 4259
2018 Administration and Foreign Services 32 31 16 7 5 7 0 69 14 19090
2018 Technical 29 50 14 7 0 0 0 79 7 14
2018 Administrative Support 47 26 16 1 3 7 0 78 4 74
2018 Operational 33 19 13 6 11 18 0 63 21 16
2018 Other occupational category 41 31 11 8 6 3 0 75 14 3522
2017 Executive 54 34 4 3 5 0 0 88 8 348
2017 Scientific and Professional 21 31 18 11 11 8 0 57 24 4574
2017 Administration and Foreign Services 31 32 16 7 6 8 0 69 14 19643
2017 Administrative Support 42 8 8 18 0 16 8 66 23 12
2017 Operational 28 8 8 31 8 16 0 43 47 12
2017 Other occupational category 42 32 10 8 6 3 0 76 14 3545
2014 Executive 63 27 3 5 2 1 0 90 7 410
2014 Scientific and Professional 23 32 18 10 8 9 0 60 21 4961
2014 Administration and Foreign Services 30 33 15 8 5 9 0 70 14 3461
2014 Administrative Support 24 39 17 7 5 7 1 69 12 99
2014 Operational 25 44 7 7 7 11 0 76 16 27
2014 Other occupational category 32 33 15 8 5 7 0 70 14 22592

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 32 34 16 9 6 3 0 68 15 4862
2020 Administration and Foreign Services 41 32 13 6 4 3 0 76 10 21346
2020 Other occupational category 47 30 10 6 4 2 1 79 10 3639
2019 Executive 55 31 7 6 1 0 0 87 6 375
2019 Scientific and Professional 22 32 20 12 11 3 0 56 23 4471
2019 Administration and Foreign Services 33 32 17 9 6 3 0 67 15 20066
2019 Other occupational category 42 32 11 8 4 2 0 76 13 4070
2018 Executive 54 33 5 5 3 0 0 86 8 366
2018 Scientific and Professional 18 31 21 15 13 2 0 51 28 4242
2018 Administration and Foreign Services 29 32 18 11 7 3 0 63 19 19030
2018 Technical 43 21 29 7 0 0 0 64 7 14
2018 Administrative Support 49 23 16 4 3 5 0 76 7 74
2018 Operational 33 13 12 13 11 13 6 56 29 16
2018 Other occupational category 37 34 12 10 6 1 0 72 16 3511
2017 Executive 56 30 4 5 4 0 0 86 9 348
2017 Scientific and Professional 17 29 20 17 15 3 0 48 32 4575
2017 Administration and Foreign Services 27 32 18 11 8 4 0 62 20 19641
2017 Administrative Support 34 16 8 8 10 16 8 66 23 12
2017 Operational 20 31 8 16 8 16 0 61 29 12
2017 Other occupational category 37 33 12 9 7 2 0 72 17 3543
2014 Executive 57 31 5 4 2 1 0 89 6 411
2014 Scientific and Professional 17 30 21 16 12 3 0 49 29 4962
2014 Administration and Foreign Services 24 35 18 12 8 3 0 61 20 3460
2014 Administrative Support 24 38 19 11 5 3 1 64 16 99
2014 Operational 28 26 18 11 14 4 0 56 25 27
2014 Other occupational category 28 34 17 11 7 3 0 64 19 22590

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 23 35 19 12 6 5 0 60 20 4852
2020 Administration and Foreign Services 32 33 16 8 4 6 1 70 13 21352
2020 Other occupational category 36 35 13 9 4 3 1 73 13 3640
2019 Executive 41 42 9 6 1 0 0 84 7 374
2019 Scientific and Professional 15 28 24 15 12 6 0 46 29 4462
2019 Administration and Foreign Services 25 30 20 11 7 6 0 59 19 20058
2019 Other occupational category 31 34 14 11 5 5 0 68 17 4059
2018 Executive 37 41 8 10 4 0 0 78 13 367
2018 Scientific and Professional 12 26 24 18 14 6 0 40 34 4245
2018 Administration and Foreign Services 21 30 21 13 8 6 0 54 23 19031
2018 Technical 46 31 15 0 8 0 0 77 8 13
2018 Administrative Support 38 27 21 5 4 4 0 69 10 73
2018 Operational 33 13 12 13 11 13 6 56 29 16
2018 Other occupational category 25 37 14 13 8 3 0 64 22 3504
2017 Executive 37 43 8 9 3 0 0 80 12 348
2017 Scientific and Professional 11 25 22 20 17 6 0 38 39 4570
2017 Administration and Foreign Services 19 30 20 14 9 7 0 53 25 19624
2017 Administrative Support 34 8 8 16 10 16 8 56 33 12
2017 Operational 20 8 15 8 33 16 0 34 49 12
2017 Other occupational category 26 35 14 14 8 3 0 63 23 3543
2014 Executive 40 41 9 7 2 1 0 82 9 410
2014 Scientific and Professional 11 26 23 20 14 6 0 40 36 4957
2014 Administration and Foreign Services 17 31 21 15 8 7 0 52 25 3459
2014 Administrative Support 17 40 19 13 6 5 1 60 20 99
2014 Operational 21 26 14 11 18 11 0 53 31 27
2014 Other occupational category 19 31 20 15 9 6 0 54 25 22586

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 24 39 16 12 6 3 0 65 18 4864
2020 Administration and Foreign Services 32 36 14 10 5 3 0 70 15 21388
2020 Other occupational category 35 39 11 9 4 2 0 75 13 3642
2019 Executive 40 45 8 5 1 0 0 86 6 376
2019 Scientific and Professional 16 31 22 16 11 3 0 49 28 4466
2019 Administration and Foreign Services 25 33 18 13 7 3 0 61 21 20082
2019 Other occupational category 31 36 13 11 5 3 0 70 17 4073
2018 Executive 41 41 8 8 2 0 0 82 10 366
2018 Scientific and Professional 12 30 22 19 14 3 0 43 34 4246
2018 Administration and Foreign Services 21 33 19 15 9 3 0 56 25 19062
2018 Technical 43 43 14 0 0 0 0 86 0 14
2018 Administrative Support 35 31 18 8 4 4 0 69 13 74
2018 Operational 33 13 18 6 17 6 6 52 27 16
2018 Other occupational category 26 38 14 13 7 2 0 65 21 3516
2017 Executive 42 44 5 6 3 0 0 86 9 348
2017 Scientific and Professional 12 31 19 19 16 4 0 45 36 4569
2017 Administration and Foreign Services 20 34 17 15 10 4 0 57 25 19612
2017 Administrative Support 34 16 0 16 18 8 8 60 40 12
2017 Operational 12 15 8 16 24 24 0 35 54 12
2017 Other occupational category 29 38 12 12 7 2 0 68 19 3541
2014 Executive 44 37 8 8 2 1 0 82 10 411
2014 Scientific and Professional 13 32 19 18 14 3 0 47 34 4958
2014 Administration and Foreign Services 20 35 17 15 10 4 0 56 26 3458
2014 Administrative Support 19 40 16 8 8 7 1 65 18 99
2014 Operational 21 23 18 11 18 11 0 49 31 27
2014 Other occupational category 21 36 17 15 9 3 0 58 25 22577
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 30 39 16 10 5 0 0 69 15 4866
2020 Administration and Foreign Services 35 36 14 9 4 1 0 72 13 21384
2020 Other occupational category 37 38 12 8 4 0 1 76 12 3642
2019 Executive 46 36 8 8 3 0 0 82 10 379
2019 Scientific and Professional 20 38 19 14 8 0 0 59 22 4467
2019 Administration and Foreign Services 27 38 17 11 7 0 0 65 18 20092
2019 Other occupational category 35 39 11 9 5 0 0 75 14 4103
2018 Executive 40 36 8 11 5 0 0 77 15 367
2018 Scientific and Professional 17 37 20 14 11 0 0 54 26 4255
2018 Administration and Foreign Services 25 35 19 12 9 0 0 60 21 19039
2018 Technical 36 50 7 0 7 0 0 86 7 14
2018 Administrative Support 34 34 22 7 3 0 1 68 10 74
2018 Operational 40 34 7 0 18 0 0 75 18 15
2018 Other occupational category 31 38 13 11 6 0 0 69 17 3518
2017 Executive 39 39 8 9 5 0 0 78 15 347
2017 Scientific and Professional 16 36 20 16 12 0 0 52 28 4568
2017 Administration and Foreign Services 23 37 18 13 8 0 0 61 21 19628
2017 Administrative Support 16 34 24 25 0 0 0 50 25 12
2017 Operational 8 36 16 23 8 8 0 48 34 12
2017 Other occupational category 33 38 12 11 6 0 0 71 17 3540
2014 Executive 47 39 8 6 1 0 0 85 7 410
2014 Scientific and Professional 15 34 21 17 12 1 0 49 30 4963
2014 Administration and Foreign Services 24 38 17 13 8 0 0 62 21 3460
2014 Administrative Support 20 42 15 10 9 0 3 65 20 98
2014 Operational 19 32 28 14 7 0 0 51 21 27
2014 Other occupational category 22 37 17 14 9 0 0 59 24 22595

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 45 10 7 2 0 0 81 9 4831
2020 Administration and Foreign Services 42 40 9 6 2 0 0 83 8 21267
2020 Other occupational category 42 41 8 6 2 0 0 84 8 3623
2019 Executive 59 32 4 4 1 0 0 92 5 377
2019 Scientific and Professional 28 47 12 9 3 0 0 76 12 4440
2019 Administration and Foreign Services 38 42 10 7 2 0 0 80 10 19993
2019 Other occupational category 39 42 9 7 2 0 0 82 9 4088
2018 Executive 51 37 6 4 2 0 0 88 6 367
2018 Scientific and Professional 26 46 14 10 4 0 0 73 14 4254
2018 Administration and Foreign Services 34 42 12 8 4 0 0 76 12 19066
2018 Technical 50 36 14 0 0 0 0 86 0 14
2018 Administrative Support 45 35 13 4 1 1 0 81 5 75
2018 Operational 57 19 12 5 6 0 0 76 12 16
2018 Other occupational category 35 44 10 8 3 0 0 79 11 3531
2017 Executive 50 40 5 4 2 0 0 89 5 346
2017 Scientific and Professional 24 48 12 11 4 0 0 73 15 4562
2017 Administration and Foreign Services 34 44 11 8 3 0 0 78 11 19622
2017 Administrative Support 16 74 0 10 0 0 0 90 10 12
2017 Operational 24 59 0 8 8 0 0 84 16 12
2017 Other occupational category 37 43 9 8 3 0 0 81 11 3541

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 49 32 10 6 3 0 0 81 9 4851
2020 Administration and Foreign Services 51 29 10 5 3 1 1 83 8 21366
2020 Other occupational category 50 31 9 6 3 1 1 82 9 3638
2019 Executive 58 27 6 7 2 0 0 85 8 379
2019 Scientific and Professional 40 35 13 6 4 1 0 76 11 4459
2019 Administration and Foreign Services 46 31 12 6 4 1 1 78 10 20087
2019 Other occupational category 47 31 10 7 3 0 1 79 11 4101
2018 Executive 46 37 7 7 4 1 0 83 10 362
2018 Scientific and Professional 36 38 12 7 5 1 0 76 12 4238
2018 Administration and Foreign Services 42 35 12 6 4 1 0 78 11 19004
2018 Technical 57 29 7 0 0 7 0 92 0 14
2018 Administrative Support 58 22 13 4 1 1 0 82 6 72
2018 Operational 52 25 12 6 5 0 0 76 12 16
2018 Other occupational category 42 34 11 8 5 1 0 76 13 3489
2017 Executive 49 34 5 7 4 0 0 84 11 347
2017 Scientific and Professional 36 39 11 8 5 1 0 76 13 4573
2017 Administration and Foreign Services 41 36 11 7 4 1 0 78 11 19643
2017 Administrative Support 40 52 0 8 0 0 0 92 8 12
2017 Operational 20 31 16 16 8 0 8 56 27 12
2017 Other occupational category 42 36 9 9 4 0 0 78 13 3547
2014 Executive 56 33 5 3 2 0 0 90 6 411
2014 Scientific and Professional 35 40 11 8 5 1 0 76 13 4961
2014 Administration and Foreign Services 39 35 12 8 5 1 0 75 13 3460
2014 Administrative Support 42 38 12 7 0 1 0 80 7 100
2014 Operational 28 40 14 14 4 0 0 68 18 27
2014 Other occupational category 41 36 10 7 4 1 0 78 12 22607

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 27 45 12 12 3 0 0 73 15 4846
2020 Administration and Foreign Services 36 41 10 9 3 0 1 78 12 21336
2020 Other occupational category 38 41 10 9 2 0 1 79 11 3627
2019 Executive 51 38 6 4 1 0 0 89 5 376
2019 Scientific and Professional 20 44 13 17 7 0 0 64 24 4457
2019 Administration and Foreign Services 29 43 11 13 5 0 0 72 17 20031
2019 Other occupational category 34 43 9 11 3 0 0 77 14 4081
2018 Executive 43 36 11 7 3 0 1 79 10 368
2018 Scientific and Professional 16 48 10 18 8 0 0 64 26 4263
2018 Administration and Foreign Services 25 47 9 13 5 0 1 72 19 19097
2018 Technical 29 50 7 7 7 0 0 79 14 14
2018 Administrative Support 35 43 3 15 5 0 0 77 20 75
2018 Operational 45 37 6 0 11 0 0 83 11 16
2018 Other occupational category 27 48 9 12 4 0 0 75 16 3533
2017 Executive 44 40 7 6 1 0 1 85 8 347
2017 Scientific and Professional 15 44 12 19 10 0 0 59 29 4571
2017 Administration and Foreign Services 25 43 11 14 6 0 0 69 20 19645
2017 Administrative Support 32 24 18 25 0 0 0 57 25 12
2017 Operational 12 48 16 16 8 0 0 59 24 12
2017 Other occupational category 31 44 9 12 4 0 0 75 16 3544
2014 Executive 55 32 7 3 1 0 1 88 5 409
2014 Scientific and Professional 17 44 12 18 10 0 0 61 28 4959
2014 Administration and Foreign Services 29 40 12 12 6 0 0 70 18 3457
2014 Administrative Support 38 35 10 14 3 0 0 73 17 99
2014 Operational 19 39 18 25 0 0 0 58 25 27
2014 Other occupational category 26 44 10 14 6 0 0 71 19 22596

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 52 25 13 4 4 2 1 79 7 4849
2020 Administration and Foreign Services 54 23 12 4 3 2 2 80 7 21332
2020 Other occupational category 57 23 11 4 3 1 1 82 7 3631

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 23 36 19 12 7 2 0 60 20 4850
2020 Administration and Foreign Services 33 34 15 9 6 3 0 69 16 21346
2020 Other occupational category 40 36 11 7 4 2 0 78 11 3636
2019 Executive 52 36 7 5 1 0 0 88 6 377
2019 Scientific and Professional 17 34 20 15 13 2 0 52 28 4467
2019 Administration and Foreign Services 28 32 18 12 8 2 0 62 20 20068
2019 Other occupational category 38 36 12 8 4 1 0 76 12 4097
2018 Executive 50 35 8 6 1 0 0 85 7 362
2018 Scientific and Professional 14 32 20 17 14 2 0 47 32 4245
2018 Administration and Foreign Services 23 33 19 13 9 2 0 58 23 19027
2018 Technical 54 23 8 15 0 0 0 77 15 13
2018 Administrative Support 38 30 18 5 5 3 0 70 11 73
2018 Operational 26 31 19 12 5 6 0 61 18 16
2018 Other occupational category 31 40 13 10 5 1 0 72 15 3501
2017 Executive 52 37 4 6 1 0 0 89 7 347
2017 Scientific and Professional 16 33 18 18 14 2 0 49 33 4568
2017 Administration and Foreign Services 24 35 17 13 8 3 0 61 22 19604
2017 Administrative Support 34 24 8 25 0 0 8 64 27 12
2017 Operational 20 24 15 16 25 0 0 44 41 12
2017 Other occupational category 35 37 12 10 5 1 0 73 15 3542
2014 Executive 56 33 5 4 1 0 0 89 6 411
2014 Scientific and Professional 17 32 18 17 13 2 0 51 31 4962
2014 Administration and Foreign Services 26 36 16 12 8 2 0 63 21 3459
2014 Administrative Support 27 39 17 8 6 4 0 68 14 100
2014 Operational 21 51 4 4 14 4 4 77 19 27
2014 Other occupational category 27 36 15 12 8 2 0 64 21 22598

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 25 33 16 13 11 1 1 60 24 4860
2020 Administration and Foreign Services 29 30 15 12 10 2 2 62 23 21410
2020 Other occupational category 39 30 12 9 6 3 2 72 16 3640
2019 Executive 57 24 7 7 3 0 3 83 11 380
2019 Scientific and Professional 21 32 15 14 16 2 1 54 31 4472
2019 Administration and Foreign Services 26 29 15 14 13 2 1 57 28 20098
2019 Other occupational category 38 31 11 9 7 2 2 72 17 4102
2018 Executive 57 23 6 6 3 0 4 84 10 365
2018 Scientific and Professional 18 32 16 16 17 1 1 51 34 4236
2018 Administration and Foreign Services 22 30 16 15 14 2 1 53 30 19028
2018 Technical 43 36 7 0 7 7 0 85 8 14
2018 Administrative Support 34 34 12 7 8 3 1 71 16 73
2018 Operational 20 13 32 18 12 0 5 34 32 16
2018 Other occupational category 35 32 11 11 9 1 1 68 20 3499
2017 Executive 60 22 5 7 3 0 2 84 11 348
2017 Scientific and Professional 17 30 14 16 19 1 1 49 36 4570
2017 Administration and Foreign Services 22 30 15 16 14 2 1 53 31 19615
2017 Administrative Support 26 8 16 18 16 16 0 41 40 12
2017 Operational 20 24 0 15 33 0 8 48 52 12
2017 Other occupational category 36 31 9 11 9 1 3 69 21 3541
2014 Executive 62 23 5 5 2 0 3 87 8 411
2014 Scientific and Professional 17 32 14 16 18 2 1 50 35 4959
2014 Administration and Foreign Services 21 30 14 15 16 2 1 53 32 3459
2014 Administrative Support 22 34 16 12 14 2 1 57 27 100
2014 Operational 21 33 21 7 14 4 0 56 22 27
2014 Other occupational category 24 30 14 15 14 2 1 55 30 22599

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 53 23 12 5 3 1 4 80 8 4870
2020 Administration and Foreign Services 56 21 11 4 3 1 4 81 7 21425
2020 Other occupational category 57 22 11 4 2 1 4 83 6 3647
2019 Executive 57 25 11 4 2 0 1 83 6 379
2019 Scientific and Professional 52 25 11 4 3 1 4 81 7 4471
2019 Administration and Foreign Services 54 23 11 5 3 1 3 80 8 20073
2019 Other occupational category 56 23 10 4 2 0 4 83 6 4100

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 27 16 6 3 1 3 73 10 4863
2020 Administration and Foreign Services 50 24 13 5 3 2 4 78 8 21383
2020 Other occupational category 59 22 9 3 2 1 3 85 5 3644
2019 Executive 79 16 3 1 0 0 1 96 1 378
2019 Scientific and Professional 39 28 18 7 5 1 2 69 13 4470
2019 Administration and Foreign Services 46 24 15 6 4 2 3 74 10 20027
2019 Other occupational category 57 21 11 4 2 2 4 82 6 4094

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 68 11 6 3 3 5 4 86 7 4855
2020 Administration and Foreign Services 75 9 4 2 2 4 4 91 4 21316
2020 Other occupational category 80 7 3 1 2 2 4 93 4 3636
2019 Executive 90 4 3 1 1 0 0 95 2 380
2019 Scientific and Professional 63 12 7 4 5 5 3 83 9 4452
2019 Administration and Foreign Services 72 10 5 2 3 4 4 89 5 20000
2019 Other occupational category 80 7 3 2 2 2 4 93 4 4087

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 71 10 5 2 2 2 9 91 4 4851
2020 Administration and Foreign Services 72 11 5 2 1 2 7 92 3 21345
2020 Other occupational category 81 7 3 1 1 1 7 96 1 3634
2019 Executive 93 2 1 0 1 0 3 98 1 378
2019 Scientific and Professional 73 8 4 1 2 3 10 92 4 4446
2019 Administration and Foreign Services 75 8 4 1 2 2 9 93 3 20013
2019 Other occupational category 83 5 2 1 0 1 8 97 1 4083

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 28 40 16 11 5 0 0 68 16 4836
2020 Administration and Foreign Services 33 36 15 9 5 1 1 70 14 21278
2020 Other occupational category 44 35 9 8 3 0 1 80 11 3622
2019 Executive 70 26 2 1 1 0 0 95 2 374
2019 Scientific and Professional 21 39 18 13 8 0 0 61 21 4442
2019 Administration and Foreign Services 28 37 16 12 7 0 0 65 19 19998
2019 Other occupational category 41 37 10 8 4 0 0 79 12 4083
2018 Executive 64 30 3 3 1 0 0 93 4 361
2018 Scientific and Professional 19 38 17 14 11 0 0 57 25 4242
2018 Administration and Foreign Services 25 37 16 13 8 0 0 62 21 19008
2018 Technical 14 57 21 7 0 0 0 71 7 14
2018 Administrative Support 35 33 17 8 5 1 0 69 14 75
2018 Operational 44 32 0 13 11 0 0 76 24 16
2018 Other occupational category 39 38 9 9 5 0 0 77 13 3509
2017 Executive 63 30 2 2 3 0 0 93 5 346
2017 Scientific and Professional 19 39 15 16 11 0 0 57 27 4555
2017 Administration and Foreign Services 25 40 15 12 8 0 0 65 20 19580
2017 Administrative Support 42 0 24 26 8 0 0 42 34 12
2017 Operational 20 39 16 8 16 0 0 59 24 12
2017 Other occupational category 38 40 9 9 4 0 0 78 13 3532
2014 Executive 59 34 2 3 1 0 0 94 4 410
2014 Scientific and Professional 15 38 14 18 14 0 0 53 32 4960
2014 Administration and Foreign Services 26 43 12 12 8 0 0 69 19 3459
2014 Administrative Support 26 34 18 10 11 1 1 60 22 100
2014 Operational 19 28 32 7 14 0 0 47 21 27
2014 Other occupational category 21 40 14 14 9 0 0 62 24 22609

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 29 36 19 10 5 0 0 65 15 4858
2020 Administration and Foreign Services 36 33 17 8 5 1 1 70 13 21352
2020 Other occupational category 47 33 11 6 2 0 0 80 8 3635
2019 Executive 69 23 3 3 2 0 0 92 5 377
2019 Scientific and Professional 22 36 22 12 8 0 0 58 21 4464
2019 Administration and Foreign Services 32 33 18 10 6 0 0 65 16 20068
2019 Other occupational category 45 32 11 7 4 0 0 78 11 4098
2018 Executive 64 25 5 4 2 0 0 89 6 365
2018 Scientific and Professional 20 35 20 14 10 0 0 55 25 4224
2018 Administration and Foreign Services 28 35 18 11 8 0 0 63 18 18964
2018 Technical 36 29 14 21 0 0 0 64 21 14
2018 Administrative Support 40 32 14 8 5 1 0 72 14 73
2018 Operational 44 26 6 6 17 0 0 70 24 16
2018 Other occupational category 43 35 11 7 4 0 0 78 11 3505
2017 Executive 64 29 3 3 1 0 0 93 4 345
2017 Scientific and Professional 19 36 19 15 11 0 0 55 26 4556
2017 Administration and Foreign Services 29 35 17 11 7 0 1 64 18 19579
2017 Administrative Support 32 10 24 26 8 0 0 42 34 12
2017 Operational 20 39 8 16 8 8 0 65 27 12
2017 Other occupational category 43 34 11 7 4 0 0 77 12 3534
2014 Executive 61 29 4 4 1 0 0 90 5 410
2014 Scientific and Professional 17 35 18 17 12 1 0 53 29 4958
2014 Administration and Foreign Services 31 37 14 10 7 0 0 68 18 3459
2014 Administrative Support 28 39 11 12 6 1 3 70 18 100
2014 Operational 30 25 21 11 14 0 0 54 25 27
2014 Other occupational category 27 36 17 12 8 0 0 63 20 22604

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 31 45 14 7 3 0 0 76 10 4811
2020 Administration and Foreign Services 41 41 10 5 2 0 0 82 8 21172
2020 Other occupational category 46 38 8 5 2 0 0 85 7 3604
2019 Executive 60 31 5 3 1 0 0 91 4 376
2019 Scientific and Professional 24 44 15 11 5 0 0 69 16 4414
2019 Administration and Foreign Services 36 41 12 7 3 0 0 77 10 19774
2019 Other occupational category 45 38 9 6 2 0 0 83 8 4049
2018 Executive 59 28 6 4 3 0 0 87 7 365
2018 Scientific and Professional 22 40 19 12 8 0 0 62 20 4234
2018 Administration and Foreign Services 32 39 15 9 5 0 0 71 14 18993
2018 Technical 29 50 7 14 0 0 0 79 14 14
2018 Administrative Support 43 28 15 8 4 1 0 73 12 74
2018 Operational 54 20 12 7 7 0 0 74 14 15
2018 Other occupational category 41 36 11 7 4 0 0 77 11 3516
2017 Executive 57 31 5 4 3 0 0 88 7 346
2017 Scientific and Professional 20 41 17 14 7 0 0 62 21 4551
2017 Administration and Foreign Services 32 41 13 9 5 0 0 73 14 19580
2017 Administrative Support 32 50 0 18 0 0 0 82 18 12
2017 Operational 20 56 0 16 8 0 0 76 24 12
2017 Other occupational category 42 37 9 8 3 0 0 80 11 3536
2014 Executive 61 29 4 3 2 0 1 91 5 410
2014 Scientific and Professional 20 41 18 13 8 0 0 61 21 4959
2014 Administration and Foreign Services 34 39 14 8 5 0 0 73 13 3460
2014 Administrative Support 28 46 14 6 6 1 0 75 11 100
2014 Operational 23 39 25 7 7 0 0 61 14 27
2014 Other occupational category 31 41 14 9 5 0 0 73 14 22604

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 18 38 23 11 4 5 0 60 16 4862
2020 Administration and Foreign Services 26 40 18 8 3 5 1 69 12 21354
2020 Other occupational category 34 42 13 6 2 3 0 79 8 3635
2019 Executive 54 37 6 2 1 0 0 92 3 380
2019 Scientific and Professional 13 35 25 13 7 7 0 52 21 4464
2019 Administration and Foreign Services 21 38 21 10 5 5 1 63 15 20067
2019 Other occupational category 30 43 14 7 3 3 0 76 10 4100
2018 Executive 60 32 5 1 2 0 0 92 3 366
2018 Scientific and Professional 12 31 27 14 11 5 0 45 26 4242
2018 Administration and Foreign Services 20 34 24 11 7 4 0 57 18 19061
2018 Technical 36 36 21 7 0 0 0 71 7 14
2018 Administrative Support 30 36 18 8 5 3 0 68 14 74
2018 Operational 13 31 13 0 24 13 6 55 29 16
2018 Other occupational category 32 40 15 8 4 2 0 73 12 3506
2017 Executive 58 35 4 1 1 1 0 94 3 348
2017 Scientific and Professional 11 29 27 15 11 7 0 43 28 4571
2017 Administration and Foreign Services 20 35 22 11 7 6 1 58 19 19618
2017 Administrative Support 26 24 24 26 0 0 0 50 26 12
2017 Operational 0 35 8 8 33 16 0 41 49 12
2017 Other occupational category 32 38 15 7 4 3 0 73 12 3543

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 49 35 9 5 2 0 0 84 7 4855
2020 Administration and Foreign Services 52 31 9 5 2 0 0 84 7 21340
2020 Other occupational category 54 29 7 6 3 0 0 84 9 3637
2019 Executive 50 34 7 6 4 0 0 84 10 379
2019 Scientific and Professional 46 36 8 6 3 0 0 83 9 4462
2019 Administration and Foreign Services 49 32 9 6 3 0 0 81 9 20041
2019 Other occupational category 56 29 7 5 3 0 1 85 8 4093
2018 Executive 43 31 10 10 5 0 0 74 16 367
2018 Scientific and Professional 45 36 9 6 4 0 0 81 10 4254
2018 Administration and Foreign Services 46 34 10 6 3 0 0 80 10 19045
2018 Technical 43 43 7 0 7 0 0 86 7 14
2018 Administrative Support 47 33 9 5 4 0 1 81 9 75
2018 Operational 50 26 6 13 5 0 0 75 18 16
2018 Other occupational category 51 33 7 7 3 0 0 84 9 3527
2017 Executive 40 37 7 11 5 0 0 77 16 348
2017 Scientific and Professional 40 38 9 7 6 0 0 78 13 4564
2017 Administration and Foreign Services 44 35 10 7 4 0 0 80 10 19625
2017 Administrative Support 50 8 16 18 0 0 8 63 19 12
2017 Operational 28 41 0 23 0 0 8 75 25 12
2017 Other occupational category 52 30 7 7 4 0 0 82 11 3537
2014 Executive 45 37 6 9 3 0 0 82 12 410
2014 Scientific and Professional 37 38 12 7 5 0 0 75 12 4961
2014 Administration and Foreign Services 47 33 9 6 4 0 0 81 10 3457
2014 Administrative Support 37 39 7 7 6 2 2 79 14 99
2014 Operational 30 39 18 11 4 0 0 68 14 27
2014 Other occupational category 42 35 11 7 4 0 1 78 11 22599

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 36 14 4 2 0 0 81 5 4819
2020 Administration and Foreign Services 50 32 12 3 1 0 1 84 5 21238
2020 Other occupational category 36 32 17 9 5 1 1 69 14 3613
2019 Executive 13 31 26 18 11 0 1 45 29 378
2019 Scientific and Professional 41 36 16 4 2 0 1 78 6 4438
2019 Administration and Foreign Services 48 32 13 4 2 0 1 81 6 19953
2019 Other occupational category 43 29 17 7 4 0 0 72 11 4077
2018 Executive 13 27 24 20 15 0 1 40 35 364
2018 Scientific and Professional 40 36 16 5 2 0 1 76 8 4269
2018 Administration and Foreign Services 47 32 13 5 2 0 1 80 7 19116
2018 Technical 43 36 21 0 0 0 0 79 0 14
2018 Administrative Support 45 32 13 7 1 1 0 78 8 75
2018 Operational 32 31 26 0 11 0 0 64 11 16
2018 Other occupational category 33 32 20 9 5 0 0 65 14 3533
2017 Executive 9 31 26 21 11 0 1 41 33 347
2017 Scientific and Professional 43 36 13 4 2 0 1 81 6 4574
2017 Administration and Foreign Services 47 33 12 4 2 1 2 82 5 19645
2017 Administrative Support 82 0 18 0 0 0 0 82 0 12
2017 Operational 39 20 24 0 0 0 16 71 0 12
2017 Other occupational category 34 36 18 9 3 0 1 70 12 3543
2014 Executive 13 28 26 20 12 0 2 42 32 411
2014 Scientific and Professional 37 38 16 5 2 1 1 76 7 4962
2014 Administration and Foreign Services 45 37 12 4 2 0 0 83 6 3459
2014 Administrative Support 56 28 8 5 2 0 1 85 7 100
2014 Operational 40 39 11 4 4 0 4 82 7 27
2014 Other occupational category 44 32 15 5 3 0 1 77 8 22608

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 47 53 4869
2020 Administration and Foreign Services 40 60 21427
2020 Other occupational category 38 62 3643

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 52 19 10 3 2 6 9 83 6 4866
2020 Administration and Foreign Services 49 16 10 2 2 7 13 82 5 21392
2020 Other occupational category 56 17 9 2 2 4 11 85 5 3645

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Scientific and Professional 19 50 31 4875
2020 Administration and Foreign Services 20 44 36 21446
2020 Other occupational category 22 47 31 3648
2019 Executive 38 36 26 380
2019 Scientific and Professional 19 48 33 4475
2019 Administration and Foreign Services 22 40 38 20146
2019 Other occupational category 31 37 32 4111
2018 Executive 42 39 19 367
2018 Scientific and Professional 18 52 30 4268
2018 Administration and Foreign Services 22 41 36 19163
2018 Technical 7 79 14 14
2018 Administrative Support 21 55 24 75
2018 Operational 12 57 31 16
2018 Other occupational category 26 43 32 3530
2017 Executive 41 37 22 347
2017 Scientific and Professional 16 53 31 4573
2017 Administration and Foreign Services 22 44 35 19635
2017 Administrative Support 16 64 19 12
2017 Operational 44 31 25 12
2017 Other occupational category 30 42 28 3543
2014 Executive 37 42 21 411
2014 Scientific and Professional 16 53 31 4961
2014 Administration and Foreign Services 20 47 33 3461
2014 Administrative Support 17 52 31 100
2014 Operational 31 55 15 26
2014 Other occupational category 23 43 34 22605

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Scientific and Professional 34 46 13 4 1 3 916
2020 Administration and Foreign Services 22 51 17 3 2 4 4208
2020 Other occupational category 30 42 10 3 10 5 889
2019 Scientific and Professional 27 49 14 6 1 4 839
2019 Administration and Foreign Services 19 46 21 6 4 5 4514
2019 Other occupational category 20 29 11 3 34 3 1204
2018 Executive 41 41 14 3 1 1 153
2018 Scientific and Professional 29 42 15 8 2 6 760
2018 Administration and Foreign Services 20 47 21 5 2 5 4280
2018 Administrative Support 44 31 19 0 6 0 16
2018 Other occupational category 25 41 12 4 14 3 893
2017 Executive 31 48 15 4 0 2 142
2017 Scientific and Professional 31 37 13 11 2 6 755
2017 Administration and Foreign Services 23 43 18 5 5 7 4263
2017 Other occupational category 23 33 10 4 25 5 1021
2014 Executive 43 41 10 4 9999 1 152
2014 Scientific and Professional 31 41 10 12 9999 6 791
2014 Administration and Foreign Services 23 48 16 7 9999 6 705
2014 Administrative Support 22 45 28 6 9999 0 17
2014 Other occupational category 24 47 15 7 9999 7 5159
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 48 39 8 4 1 0 0 87 5 4836
2020 Administration and Foreign Services 53 35 7 3 1 0 0 89 5 21266
2020 Other occupational category 62 29 5 2 1 0 0 92 4 3623
2019 Executive 86 11 1 1 1 0 0 97 1 377
2019 Scientific and Professional 40 43 10 5 2 0 0 83 7 4446
2019 Administration and Foreign Services 48 37 9 4 2 0 0 85 6 19993
2019 Other occupational category 57 34 5 3 1 0 0 91 4 4093
2018 Executive 84 14 1 1 1 0 0 98 1 366
2018 Scientific and Professional 41 44 7 5 2 0 0 86 7 4256
2018 Administration and Foreign Services 46 40 8 4 2 0 0 86 5 19083
2018 Technical 57 36 7 0 0 0 0 93 0 14
2018 Administrative Support 56 33 9 1 0 0 0 89 1 75
2018 Operational 64 19 12 0 5 0 0 83 5 16
2018 Other occupational category 59 32 5 2 1 0 0 92 3 3522
2017 Executive 79 19 0 1 1 0 0 98 2 346
2017 Scientific and Professional 35 45 10 6 3 1 0 81 9 4563
2017 Administration and Foreign Services 43 40 10 5 2 1 0 83 7 19609
2017 Administrative Support 32 52 8 8 0 0 0 84 8 12
2017 Operational 36 48 16 0 0 0 0 84 0 12
2017 Other occupational category 56 35 5 2 1 0 0 91 4 3541
2014 Executive 81 17 1 1 0 0 0 97 1 408
2014 Scientific and Professional 33 44 12 6 4 1 0 78 10 4959
2014 Administration and Foreign Services 42 40 11 4 2 0 0 83 7 3457
2014 Administrative Support 48 37 9 4 1 2 0 86 5 99
2014 Operational 40 39 11 11 0 0 0 79 11 27
2014 Other occupational category 43 41 10 4 2 1 0 84 6 22599

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 31 46 15 5 2 1 0 78 7 4864
2020 Administration and Foreign Services 40 41 11 4 1 1 0 83 6 21378
2020 Other occupational category 44 43 7 4 1 0 0 88 5 3638
2019 Executive 54 38 5 2 1 0 0 93 2 380
2019 Scientific and Professional 22 44 20 9 4 1 0 67 13 4467
2019 Administration and Foreign Services 33 42 16 6 2 1 0 76 8 20105
2019 Other occupational category 38 43 10 6 1 1 0 82 7 4104
2018 Executive 57 33 5 4 1 0 0 90 5 364
2018 Scientific and Professional 19 45 20 11 5 1 0 64 16 4236
2018 Administration and Foreign Services 29 43 17 7 3 1 0 73 11 19034
2018 Technical 43 43 7 7 0 0 0 86 7 14
2018 Administrative Support 39 33 15 12 0 1 0 73 12 75
2018 Operational 45 18 25 12 0 0 0 64 12 16
2018 Other occupational category 35 44 12 6 2 0 0 80 8 3503
2017 Executive 56 35 4 4 1 0 0 92 4 346
2017 Scientific and Professional 20 42 18 12 8 1 0 62 20 4569
2017 Administration and Foreign Services 30 42 15 8 4 1 0 72 12 19610
2017 Administrative Support 42 16 0 33 0 0 8 64 36 12
2017 Operational 20 39 16 8 0 8 8 71 10 12
2017 Other occupational category 40 41 10 6 3 1 0 81 9 3542
2014 Executive 65 29 4 1 0 0 0 95 1 411
2014 Scientific and Professional 23 42 18 9 6 2 0 66 15 4961
2014 Administration and Foreign Services 32 42 14 6 3 2 0 76 10 3460
2014 Administrative Support 38 42 12 2 4 3 0 82 6 100
2014 Operational 25 40 14 7 14 0 0 65 21 27
2014 Other occupational category 34 41 14 6 3 1 0 77 9 22608

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 7 21 39 24 8 1 1 32 29 4861
2020 Administration and Foreign Services 8 21 35 22 11 1 2 34 30 21386
2020 Other occupational category 10 26 34 18 9 1 2 28 36 3640
2019 Executive 7 21 45 21 7 0 0 27 28 380
2019 Scientific and Professional 9 23 38 20 6 1 1 27 34 4460
2019 Administration and Foreign Services 9 22 35 21 11 1 2 32 32 20078
2019 Other occupational category 9 22 36 19 12 1 1 31 32 4095
2018 Executive 7 26 44 18 5 0 0 22 33 364
2018 Scientific and Professional 10 26 39 18 6 1 1 24 36 4233
2018 Administration and Foreign Services 10 23 36 20 9 1 2 30 34 19044
2018 Technical 14 29 36 21 0 0 0 21 43 14
2018 Administrative Support 5 19 32 31 9 3 0 42 25 74
2018 Operational 0 13 33 19 14 7 14 42 16 15
2018 Other occupational category 13 26 36 16 7 1 1 24 39 3514
2017 Executive 9 28 39 15 8 0 0 24 37 347
2017 Scientific and Professional 12 24 38 16 6 1 2 23 37 4555
2017 Administration and Foreign Services 10 22 35 18 10 1 4 29 34 19557
2017 Administrative Support 16 18 24 26 8 0 8 37 37 12
2017 Operational 20 16 39 16 0 0 8 18 39 12
2017 Other occupational category 12 25 36 15 10 1 2 25 38 3528
2014 Executive 8 25 46 11 8 1 1 20 34 411
2014 Scientific and Professional 13 29 37 14 5 1 2 19 43 4952
2014 Administration and Foreign Services 9 25 37 18 7 1 2 26 36 3455
2014 Administrative Support 8 23 41 13 6 2 7 21 34 99
2014 Operational 7 33 25 21 7 0 7 30 43 27
2014 Other occupational category 10 25 36 17 8 1 3 26 37 22559

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 5 12 28 34 18 2 2 53 18 4851
2020 Administration and Foreign Services 5 11 24 32 24 3 2 58 17 21317
2020 Other occupational category 5 12 27 30 22 3 2 55 18 3624
2019 Executive 3 9 30 39 19 0 0 58 12 378
2019 Scientific and Professional 10 19 30 25 12 2 2 38 30 4461
2019 Administration and Foreign Services 8 15 27 27 19 2 2 47 25 19990
2019 Other occupational category 8 16 26 26 21 2 2 48 25 4090
2018 Executive 3 10 37 32 17 0 1 50 13 364
2018 Scientific and Professional 11 22 31 24 9 2 2 34 34 4221
2018 Administration and Foreign Services 10 17 28 25 15 2 2 42 28 18991
2018 Technical 7 7 43 36 7 0 0 43 14 14
2018 Administrative Support 3 13 25 29 21 7 3 55 17 72
2018 Operational 13 0 19 19 34 0 14 63 15 15
2018 Other occupational category 11 18 30 24 15 1 1 40 30 3493
2017 Executive 3 12 34 29 21 1 0 50 16 345
2017 Scientific and Professional 13 20 31 20 11 2 3 32 35 4553
2017 Administration and Foreign Services 10 17 29 21 16 3 5 40 29 19473
2017 Administrative Support 0 16 50 0 26 0 8 28 18 12
2017 Operational 16 20 16 31 8 8 0 43 39 12
2017 Other occupational category 11 19 27 21 18 2 3 41 30 3527
2014 Executive 4 12 35 30 18 1 1 49 16 411
2014 Scientific and Professional 13 23 31 19 9 2 3 30 38 4946
2014 Administration and Foreign Services 10 17 27 25 16 2 3 43 29 3451
2014 Administrative Support 8 12 27 29 11 6 8 46 23 98
2014 Operational 7 30 28 21 7 0 7 30 40 27
2014 Other occupational category 10 19 30 21 14 2 3 37 31 22535

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 11 21 34 23 10 1 1 33 32 4853
2020 Administration and Foreign Services 7 15 30 26 16 3 4 45 23 21326
2020 Other occupational category 8 18 32 22 14 3 2 38 28 3636
2019 Executive 9 20 41 23 6 0 0 29 30 380
2019 Scientific and Professional 16 24 32 18 8 1 1 27 41 4461
2019 Administration and Foreign Services 10 18 30 22 14 2 3 38 30 20022
2019 Other occupational category 11 21 32 20 13 2 2 34 33 4085
2018 Executive 15 26 36 15 7 0 1 22 41 365
2018 Scientific and Professional 17 25 31 17 6 1 1 24 44 4227
2018 Administration and Foreign Services 11 19 30 22 12 2 3 37 31 18956
2018 Technical 14 7 50 29 0 0 0 29 21 14
2018 Administrative Support 4 15 25 32 12 7 5 50 22 73
2018 Operational 18 7 27 6 28 0 14 39 29 15
2018 Other occupational category 13 25 33 19 8 1 1 28 38 3499
2017 Executive 13 22 37 21 7 0 0 28 35 346
2017 Scientific and Professional 18 24 31 18 7 1 2 26 43 4560
2017 Administration and Foreign Services 11 19 30 20 13 3 6 36 32 19508
2017 Administrative Support 8 24 36 0 24 0 8 26 35 12
2017 Operational 0 36 39 16 0 0 8 18 40 12
2017 Other occupational category 13 21 34 17 12 2 2 29 36 3531
2014 Executive 13 27 33 17 10 1 0 27 40 411
2014 Scientific and Professional 18 25 30 17 7 1 2 25 44 4953
2014 Administration and Foreign Services 15 25 32 15 8 2 3 24 43 3450
2014 Administrative Support 10 15 24 22 11 9 10 40 31 98
2014 Operational 11 37 14 21 14 0 4 36 49 27
2014 Other occupational category 12 19 30 21 12 2 5 35 33 22537

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 4 10 31 36 16 1 1 53 15 4838
2020 Administration and Foreign Services 4 8 25 33 24 1 4 61 13 21284
2020 Other occupational category 5 13 29 28 20 2 3 50 19 3619
2019 Executive 8 26 45 16 4 0 0 20 34 379
2019 Scientific and Professional 8 13 33 32 12 1 1 45 21 4444
2019 Administration and Foreign Services 5 10 27 31 21 1 4 55 16 19959
2019 Other occupational category 5 13 30 27 22 1 2 50 19 4072
2018 Executive 10 29 43 12 6 0 0 18 39 362
2018 Scientific and Professional 9 14 35 30 10 1 1 40 24 4212
2018 Administration and Foreign Services 7 12 28 30 18 1 3 51 20 18964
2018 Technical 0 8 46 23 23 0 0 46 8 13
2018 Administrative Support 1 6 21 35 26 4 7 69 8 72
2018 Operational 6 6 26 27 28 0 7 59 12 15
2018 Other occupational category 8 18 33 25 14 1 1 40 26 3493
2017 Executive 10 29 43 12 6 0 0 18 39 345
2017 Scientific and Professional 9 14 33 28 12 1 2 41 25 4552
2017 Administration and Foreign Services 7 12 28 27 18 2 6 49 20 19414
2017 Administrative Support 8 34 7 18 24 0 8 46 46 12
2017 Operational 28 8 39 16 0 0 8 18 39 12
2017 Other occupational category 7 15 33 24 18 1 2 43 23 3519
2014 Executive 9 26 44 16 5 1 0 20 35 409
2014 Scientific and Professional 9 15 36 27 10 1 2 38 26 4947
2014 Administration and Foreign Services 7 15 34 28 12 1 2 42 23 3443
2014 Administrative Support 8 14 25 23 16 3 11 45 26 96
2014 Operational 4 14 44 28 4 0 7 34 19 27
2014 Other occupational category 7 13 30 27 17 1 5 47 21 22484

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 6 15 30 31 16 1 2 48 21 4856
2020 Administration and Foreign Services 6 13 26 29 22 2 3 53 20 21315
2020 Other occupational category 7 17 28 25 18 2 3 45 26 3622
2019 Executive 10 20 39 21 8 0 0 30 31 380
2019 Scientific and Professional 11 19 31 25 11 2 2 37 31 4462
2019 Administration and Foreign Services 8 15 27 25 20 2 3 47 25 20022
2019 Other occupational category 11 18 27 21 20 2 2 42 30 4088
2018 Executive 10 27 41 15 5 0 1 21 38 363
2018 Scientific and Professional 15 23 31 20 7 1 2 28 39 4223
2018 Administration and Foreign Services 11 19 28 23 15 1 3 40 31 19008
2018 Technical 0 29 21 21 29 0 0 50 29 14
2018 Administrative Support 4 14 24 28 24 6 1 55 19 72
2018 Operational 6 13 21 26 28 0 7 58 20 15
2018 Other occupational category 17 24 29 17 11 1 1 29 42 3502
2017 Executive 14 29 36 12 7 0 1 20 44 348
2017 Scientific and Professional 15 22 30 18 10 1 3 30 39 4549
2017 Administration and Foreign Services 11 17 27 21 16 2 6 40 30 19483
2017 Administrative Support 16 16 28 0 32 0 8 35 35 12
2017 Operational 16 27 41 16 0 0 0 16 43 12
2017 Other occupational category 16 22 27 15 16 1 3 32 40 3540
2014 Executive 14 31 36 11 6 1 1 17 45 411
2014 Scientific and Professional 16 23 31 17 8 1 3 27 41 4945
2014 Administration and Foreign Services 14 22 31 19 10 1 3 31 37 3449
2014 Administrative Support 8 17 30 17 16 4 8 38 28 98
2014 Operational 15 7 45 22 4 0 7 27 24 26
2014 Other occupational category 13 19 28 20 14 1 4 36 34 22534

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 5 10 23 34 22 3 3 59 16 4825
2020 Administration and Foreign Services 5 10 21 29 25 6 4 61 16 21248
2020 Other occupational category 6 14 25 25 22 5 3 51 22 3615
2019 Executive 6 19 40 27 8 1 0 35 25 377
2019 Scientific and Professional 10 16 28 26 14 3 4 42 27 4438
2019 Administration and Foreign Services 9 15 25 24 19 3 3 47 26 19977
2019 Other occupational category 11 17 25 20 20 4 3 43 30 4089
2018 Executive 4 18 46 22 9 0 0 31 22 363
2018 Scientific and Professional 9 16 28 27 13 3 3 43 28 4211
2018 Administration and Foreign Services 10 17 25 25 17 3 3 44 29 18973
2018 Technical 0 8 23 31 38 0 0 69 8 13
2018 Administrative Support 6 12 26 26 19 9 3 51 20 69
2018 Operational 13 0 26 26 14 0 21 51 16 15
2018 Other occupational category 14 21 28 20 13 2 2 35 36 3491
2017 Executive 5 18 36 30 10 0 0 40 23 348
2017 Scientific and Professional 8 14 28 27 14 4 6 45 25 4552
2017 Administration and Foreign Services 9 16 25 22 17 5 7 44 28 19503
2017 Administrative Support 16 33 0 10 24 8 8 41 59 12
2017 Operational 16 12 31 25 8 8 0 36 30 12
2017 Other occupational category 12 20 27 19 17 3 3 38 34 3536
2014 Executive 3 19 38 25 13 1 1 39 23 408
2014 Scientific and Professional 7 15 26 27 14 3 7 46 25 4947
2014 Administration and Foreign Services 6 12 25 30 19 3 5 53 20 3450
2014 Administrative Support 9 13 25 21 16 7 9 44 26 97
2014 Operational 12 12 38 35 0 0 4 36 24 26
2014 Other occupational category 9 17 27 23 15 3 5 42 29 22523

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 9 20 37 21 10 1 1 32 30 4847
2020 Administration and Foreign Services 7 15 32 24 16 3 3 42 24 21286
2020 Other occupational category 8 18 35 21 14 2 2 36 27 3624
2019 Executive 10 24 45 15 5 0 0 21 35 380
2019 Scientific and Professional 14 25 34 17 7 2 2 25 40 4453
2019 Administration and Foreign Services 10 19 33 21 13 2 2 36 30 20016
2019 Other occupational category 11 21 33 18 14 2 2 33 33 4084
2018 Executive 16 25 41 13 5 0 1 18 41 365
2018 Scientific and Professional 18 27 33 14 5 2 2 20 46 4233
2018 Administration and Foreign Services 11 20 33 19 11 3 3 32 33 19035
2018 Technical 14 36 7 14 29 0 0 43 50 14
2018 Administrative Support 7 5 30 27 16 9 5 51 14 74
2018 Operational 12 7 30 14 30 0 7 47 21 14
2018 Other occupational category 13 25 36 15 9 1 1 25 39 3512
2017 Executive 12 29 40 13 6 0 0 19 41 347
2017 Scientific and Professional 17 25 34 13 6 2 2 20 45 4561
2017 Administration and Foreign Services 11 19 33 17 11 3 5 31 33 19507
2017 Administrative Support 16 16 25 18 8 8 8 31 39 12
2017 Operational 16 25 35 16 0 8 0 18 44 12
2017 Other occupational category 13 22 34 15 12 2 2 28 37 3528
2014 Executive 12 27 35 16 8 1 1 24 40 411
2014 Scientific and Professional 19 25 31 14 6 2 3 21 46 4950
2014 Administration and Foreign Services 13 22 33 18 9 2 3 28 37 3452
2014 Administrative Support 5 21 26 18 14 5 12 39 30 97
2014 Operational 18 11 44 21 7 0 0 28 28 27
2014 Other occupational category 12 20 33 17 11 3 4 30 34 22541

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 8 18 41 23 9 0 1 32 26 4860
2020 Administration and Foreign Services 5 15 36 27 15 1 1 42 21 21377
2020 Other occupational category 6 18 36 25 13 1 1 39 25 3644
2019 Executive 6 23 39 24 8 0 0 32 29 379
2019 Scientific and Professional 12 22 37 20 8 1 1 28 35 4465
2019 Administration and Foreign Services 8 16 33 26 16 1 2 42 24 20057
2019 Other occupational category 10 19 33 22 14 0 1 37 29 4093

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 21 41 20 12 4 1 0 63 16 4837
2020 Administration and Foreign Services 29 40 16 10 3 2 0 71 13 21301
2020 Other occupational category 32 42 13 9 3 1 0 75 12 3611
2019 Executive 28 48 12 11 1 0 0 76 12 377
2019 Scientific and Professional 12 32 23 20 10 3 0 45 32 4443
2019 Administration and Foreign Services 21 37 20 15 6 2 0 58 22 20000
2019 Other occupational category 24 40 15 13 5 2 0 66 19 4085

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 49 31 9 6 4 1 0 82 10 4842
2020 Administration and Foreign Services 54 28 8 6 3 2 0 83 9 21349
2020 Other occupational category 62 26 5 4 2 1 0 89 7 3632
2019 Executive 69 24 2 3 1 0 0 94 4 376
2019 Scientific and Professional 45 31 10 7 5 1 0 77 13 4452
2019 Administration and Foreign Services 50 28 9 7 4 1 0 79 12 20030
2019 Other occupational category 60 26 5 6 3 0 0 86 9 4088
2018 Executive 70 22 3 4 2 0 0 91 6 364
2018 Scientific and Professional 37 34 11 9 8 1 0 73 17 4225
2018 Administration and Foreign Services 43 32 9 9 5 1 0 76 14 19024
2018 Technical 54 38 8 0 0 0 0 92 0 13
2018 Administrative Support 53 29 4 9 4 0 0 83 13 75
2018 Operational 44 26 13 0 17 0 0 70 17 16
2018 Other occupational category 55 29 6 6 4 0 0 85 9 3506
2017 Executive 71 22 2 3 3 0 0 93 6 348
2017 Scientific and Professional 40 32 11 8 7 1 0 74 16 4568
2017 Administration and Foreign Services 46 31 9 7 5 1 0 78 13 19639
2017 Administrative Support 66 18 0 8 8 0 0 84 16 12
2017 Operational 16 35 8 16 24 0 0 51 41 12
2017 Other occupational category 59 27 4 6 3 0 0 87 9 3543
2014 Executive 77 18 2 2 1 0 0 95 3 409
2014 Scientific and Professional 47 30 9 7 5 1 0 79 12 4961
2014 Administration and Foreign Services 50 28 8 8 6 1 0 78 14 3459
2014 Administrative Support 46 34 6 6 6 1 0 81 12 100
2014 Operational 40 28 11 7 11 4 0 71 18 27
2014 Other occupational category 50 29 8 8 5 1 0 79 13 22596

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 58 30 5 4 2 0 0 89 6 4829
2020 Administration and Foreign Services 60 29 5 4 1 1 0 90 5 21293
2020 Other occupational category 62 29 3 4 1 0 0 92 5 3618
2019 Executive 69 23 4 3 0 0 0 92 3 375
2019 Scientific and Professional 51 34 7 6 3 0 0 85 8 4450
2019 Administration and Foreign Services 53 32 7 6 2 0 0 85 8 20052
2019 Other occupational category 58 31 4 5 2 0 0 89 6 4091
2018 Executive 61 31 3 4 1 0 0 92 5 364
2018 Scientific and Professional 44 38 8 6 3 0 0 83 9 4230
2018 Administration and Foreign Services 48 36 7 6 2 0 0 84 9 19030
2018 Technical 69 31 0 0 0 0 0 100 0 13
2018 Administrative Support 55 34 4 4 3 0 0 89 7 73
2018 Operational 31 39 18 0 5 0 7 75 6 16
2018 Other occupational category 50 37 5 5 2 0 0 87 7 3506
2017 Executive 59 34 2 4 1 0 0 93 5 348
2017 Scientific and Professional 38 42 9 7 4 0 0 81 11 4560
2017 Administration and Foreign Services 45 39 7 6 3 0 0 84 9 19606
2017 Administrative Support 41 34 8 10 8 0 0 74 18 12
2017 Operational 43 25 8 16 8 0 0 67 24 12
2017 Other occupational category 49 39 5 5 2 0 0 88 7 3532
2014 Executive 68 29 1 2 0 0 0 97 2 411
2014 Scientific and Professional 42 42 8 5 2 0 0 85 7 4960
2014 Administration and Foreign Services 48 38 7 5 2 0 0 86 7 3460
2014 Administrative Support 39 45 6 8 2 0 1 84 10 100
2014 Operational 25 44 21 7 4 0 0 68 11 27
2014 Other occupational category 44 40 7 6 2 0 0 85 8 22589

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 43 37 12 4 2 2 0 82 6 4820
2020 Administration and Foreign Services 46 34 12 4 2 2 1 82 5 21212
2020 Other occupational category 52 35 7 3 1 1 0 88 4 3605
2019 Executive 71 25 2 2 0 0 0 96 2 378
2019 Scientific and Professional 37 39 14 4 3 2 0 78 7 4463
2019 Administration and Foreign Services 41 36 14 4 2 2 1 79 7 20083
2019 Other occupational category 51 35 8 4 2 1 0 87 5 4096
2018 Executive 65 30 2 2 1 0 0 95 2 365
2018 Scientific and Professional 30 44 15 5 4 2 0 76 9 4239
2018 Administration and Foreign Services 35 39 16 5 3 2 1 76 7 19056
2018 Technical 54 31 15 0 0 0 0 85 0 13
2018 Administrative Support 36 37 19 5 1 1 0 74 7 73
2018 Operational 31 32 13 5 5 6 6 73 12 16
2018 Other occupational category 45 40 9 3 2 1 0 86 6 3510

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 33 42 13 7 3 2 0 76 10 4848
2020 Administration and Foreign Services 45 36 10 5 2 2 0 83 7 21264
2020 Other occupational category 53 33 7 4 2 1 0 88 5 3622
2019 Executive 63 30 3 3 1 0 0 93 3 376
2019 Scientific and Professional 30 40 16 8 4 2 0 71 13 4445
2019 Administration and Foreign Services 42 36 12 5 3 1 0 80 8 19978
2019 Other occupational category 52 34 7 4 2 1 0 87 6 4083
2018 Executive 71 25 1 2 1 0 0 96 3 363
2018 Scientific and Professional 36 41 13 5 4 1 0 77 9 4238
2018 Administration and Foreign Services 47 36 10 4 2 1 0 84 6 18994
2018 Technical 50 43 7 0 0 0 0 93 0 14
2018 Administrative Support 63 25 10 1 0 1 0 89 1 72
2018 Operational 49 26 13 7 6 0 0 75 13 15
2018 Other occupational category 56 33 6 3 2 0 0 89 4 3507
2017 Executive 67 25 4 3 1 0 0 92 5 346
2017 Scientific and Professional 30 44 14 6 4 2 0 75 11 4567
2017 Administration and Foreign Services 43 38 11 4 2 2 0 83 6 19626
2017 Administrative Support 42 24 16 7 10 0 0 67 17 12
2017 Operational 43 33 8 0 16 0 0 76 16 12
2017 Other occupational category 54 34 6 3 1 0 0 89 5 3543
2014 Executive 75 20 2 1 1 0 0 96 2 411
2014 Scientific and Professional 36 40 12 6 3 2 0 78 10 4960
2014 Administration and Foreign Services 50 34 9 4 2 1 0 86 6 3460
2014 Administrative Support 40 41 7 6 2 3 1 84 9 100
2014 Operational 30 56 7 4 4 0 0 86 7 27
2014 Other occupational category 48 35 9 4 2 1 0 84 6 22602

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 42 38 12 3 2 2 0 82 6 4857
2020 Administration and Foreign Services 51 32 10 3 1 3 0 85 4 21330
2020 Other occupational category 58 29 7 2 1 2 0 89 3 3630
2019 Executive 72 23 3 2 0 1 0 95 2 379
2019 Scientific and Professional 39 39 12 4 3 3 0 81 7 4446
2019 Administration and Foreign Services 51 31 11 3 2 2 0 85 4 20002
2019 Other occupational category 60 29 6 2 1 1 0 90 4 4084
2018 Executive 78 18 3 1 0 0 0 96 1 366
2018 Scientific and Professional 40 39 12 4 3 2 0 81 7 4245
2018 Administration and Foreign Services 49 35 10 3 2 2 0 85 4 18995
2018 Technical 57 36 7 0 0 0 0 93 0 14
2018 Administrative Support 55 32 8 1 0 3 0 90 1 71
2018 Operational 49 26 14 0 11 0 0 75 11 15
2018 Other occupational category 60 29 7 2 1 1 0 89 3 3510
2017 Executive 73 21 3 3 1 1 0 94 3 347
2017 Scientific and Professional 33 39 16 4 4 3 0 75 8 4569
2017 Administration and Foreign Services 43 35 13 3 2 3 1 81 5 19589
2017 Administrative Support 50 24 8 10 0 8 0 81 10 12
2017 Operational 20 47 8 8 8 8 0 73 18 12
2017 Other occupational category 55 32 7 2 1 2 0 89 3 3541
2014 Executive 77 19 2 1 0 1 0 97 1 409
2014 Scientific and Professional 41 37 12 4 3 3 0 81 7 4959
2014 Administration and Foreign Services 51 31 10 3 2 3 1 85 5 3458
2014 Administrative Support 36 46 8 1 3 6 0 87 4 100
2014 Operational 33 60 0 0 4 4 0 96 4 27
2014 Other occupational category 52 32 10 3 2 2 0 86 4 22595

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 47 38 9 4 2 0 0 85 6 4856
2020 Administration and Foreign Services 59 30 6 3 1 0 0 89 4 21337
2020 Other occupational category 67 25 4 2 2 0 0 92 4 3627
2019 Executive 71 23 2 2 1 0 0 94 3 378
2019 Scientific and Professional 41 39 11 6 4 0 0 80 9 4469
2019 Administration and Foreign Services 52 32 9 4 2 0 0 85 6 20063
2019 Other occupational category 63 28 4 3 2 0 0 91 4 4101
2018 Executive 70 23 2 4 2 0 0 93 5 364
2018 Scientific and Professional 37 40 12 6 5 0 0 77 11 4229
2018 Administration and Foreign Services 49 35 9 4 3 0 0 85 7 18967
2018 Technical 71 14 7 7 0 0 0 86 7 14
2018 Administrative Support 62 26 8 3 1 0 0 88 4 73
2018 Operational 43 29 15 13 0 0 0 72 13 14
2018 Other occupational category 59 30 6 3 2 0 0 89 6 3504
2017 Executive 69 23 3 3 2 0 0 92 5 348
2017 Scientific and Professional 32 41 12 8 7 0 0 73 14 4567
2017 Administration and Foreign Services 46 37 8 5 3 0 0 84 8 19621
2017 Administrative Support 58 18 8 16 0 0 0 76 16 12
2017 Operational 20 39 0 16 16 0 8 64 36 12
2017 Other occupational category 58 30 5 4 2 0 0 89 6 3547
2014 Executive 78 17 2 2 1 0 0 95 3 411
2014 Scientific and Professional 37 39 12 7 5 0 0 77 12 4957
2014 Administration and Foreign Services 54 32 7 4 2 0 0 87 6 3458
2014 Administrative Support 40 48 4 5 4 0 0 88 8 100
2014 Operational 51 32 7 0 11 0 0 82 11 27
2014 Other occupational category 50 34 8 4 3 0 0 85 7 22597

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 41 25 14 5 5 7 4 74 11 4863
2020 Administration and Foreign Services 47 23 13 4 3 7 4 78 8 21377
2020 Other occupational category 59 21 8 3 3 5 2 85 6 3638

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 39 35 14 4 3 4 0 78 7 4865
2020 Administration and Foreign Services 48 31 12 3 2 4 1 82 5 21357
2020 Other occupational category 56 28 8 3 1 3 1 87 4 3636

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 34 33 13 8 5 5 3 72 13 4851
2020 Administration and Foreign Services 47 29 10 4 3 4 2 81 8 21309
2020 Other occupational category 59 26 7 3 2 2 1 88 5 3627

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 2 6 23 16 41 12 0 8 65 124
2020 Administration and Foreign Services 5 11 23 17 29 14 1 19 54 354

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 27 32 19 6 4 7 4 67 12 4856
2020 Administration and Foreign Services 31 31 18 6 3 7 4 70 10 21358
2020 Other occupational category 38 35 13 5 2 4 2 78 8 3635
2019 Executive 54 35 5 3 1 1 1 90 5 378
2019 Scientific and Professional 28 29 18 8 6 7 4 64 16 4455
2019 Administration and Foreign Services 33 30 17 8 5 5 3 68 14 20060
2019 Other occupational category 38 35 11 6 3 4 3 78 10 4094
2018 Executive 45 41 7 4 3 0 0 86 7 366
2018 Scientific and Professional 18 34 21 10 7 7 3 58 19 4245
2018 Administration and Foreign Services 23 34 21 9 6 5 3 62 16 19042
2018 Technical 31 38 15 8 8 0 0 69 15 13
2018 Administrative Support 31 34 18 5 5 4 3 70 12 74
2018 Operational 26 19 26 5 12 5 6 51 19 16
2018 Other occupational category 29 41 14 8 4 3 2 73 13 3512
2017 Executive 56 33 3 4 3 0 1 89 8 346
2017 Scientific and Professional 24 31 18 9 8 6 4 62 18 4570
2017 Administration and Foreign Services 29 33 16 8 6 6 4 67 15 19637
2017 Administrative Support 32 25 8 18 8 0 8 63 28 12
2017 Operational 12 25 15 33 8 8 0 40 44 12
2017 Other occupational category 37 38 10 7 4 2 2 78 11 3538
2014 Executive 65 27 3 1 0 1 1 95 2 411
2014 Scientific and Professional 32 33 15 7 5 5 4 71 13 4962
2014 Administration and Foreign Services 35 33 12 8 5 4 3 73 14 3459
2014 Administrative Support 38 30 15 7 6 3 1 70 14 100
2014 Operational 33 32 4 18 4 4 7 73 24 27
2014 Other occupational category 34 33 14 8 5 4 2 71 14 22602

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 30 39 14 8 4 3 1 73 12 4853
2020 Administration and Foreign Services 40 35 12 6 3 3 2 78 10 21349
2020 Other occupational category 48 34 9 5 3 2 1 84 8 3635
2019 Executive 62 29 3 3 2 0 0 91 5 379
2019 Scientific and Professional 26 40 16 9 5 3 1 69 14 4458
2019 Administration and Foreign Services 37 36 13 7 3 2 1 75 11 20059
2019 Other occupational category 45 35 10 6 2 1 1 82 9 4100
2018 Executive 68 24 2 4 1 0 0 92 6 365
2018 Scientific and Professional 26 41 16 8 5 3 1 69 14 4236
2018 Administration and Foreign Services 35 39 13 7 4 2 1 76 11 19030
2018 Technical 43 36 7 14 0 0 0 79 14 14
2018 Administrative Support 41 31 14 9 4 0 1 73 14 74
2018 Operational 45 31 0 17 0 6 0 82 18 16
2018 Other occupational category 46 37 8 5 2 1 1 85 7 3505
2017 Executive 74 20 3 1 1 0 0 94 3 347
2017 Scientific and Professional 30 39 14 9 5 3 1 72 14 4559
2017 Administration and Foreign Services 39 37 11 6 3 3 1 79 9 19593
2017 Administrative Support 42 32 0 18 8 0 0 74 26 12
2017 Operational 28 48 16 0 0 8 0 82 0 12
2017 Other occupational category 52 32 7 5 2 2 1 86 7 3536
2014 Executive 78 18 1 2 1 0 0 96 3 410
2014 Scientific and Professional 37 40 11 6 3 2 1 79 10 4958
2014 Administration and Foreign Services 43 36 9 5 3 3 1 82 8 3461
2014 Administrative Support 38 41 8 5 4 4 0 82 9 99
2014 Operational 21 44 21 4 11 0 0 65 14 27
2014 Other occupational category 46 36 9 5 2 2 1 84 7 22603

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 40 15 5 3 1 0 77 8 4850
2020 Administration and Foreign Services 46 35 12 4 2 1 0 83 5 21318
2020 Other occupational category 54 33 8 3 2 1 0 88 5 3625
2019 Executive 63 30 4 3 1 0 0 92 3 380
2019 Scientific and Professional 27 40 18 7 6 1 0 68 13 4461
2019 Administration and Foreign Services 39 36 15 5 3 1 0 76 8 20029
2019 Other occupational category 47 35 10 4 2 1 0 83 7 4077
2018 Executive 67 25 5 2 1 0 0 91 3 362
2018 Scientific and Professional 27 41 18 8 6 1 0 68 14 4225
2018 Administration and Foreign Services 36 38 15 6 3 1 0 76 9 18974
2018 Technical 43 36 7 7 7 0 0 79 14 14
2018 Administrative Support 44 32 13 6 3 3 0 79 9 72
2018 Operational 45 31 6 12 5 0 0 76 17 16
2018 Other occupational category 46 38 9 5 2 0 0 84 7 3495

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 19 28 20 14 10 8 2 52 26 4851
2020 Administration and Foreign Services 29 28 17 10 7 8 2 63 19 21354
2020 Other occupational category 36 27 14 10 6 5 2 68 17 3639
2019 Executive 41 20 11 9 5 2 12 71 16 380
2019 Scientific and Professional 16 26 19 15 14 8 1 46 32 4463
2019 Administration and Foreign Services 25 27 18 12 10 7 1 56 24 20082
2019 Other occupational category 33 26 15 10 8 6 3 65 19 4093
2018 Executive 42 18 13 7 6 1 13 70 15 365
2018 Scientific and Professional 13 27 21 16 15 7 1 43 34 4242
2018 Administration and Foreign Services 22 28 19 13 10 6 1 54 25 19036
2018 Technical 50 21 7 14 7 0 0 71 21 14
2018 Administrative Support 37 30 17 10 4 3 0 68 14 71
2018 Operational 26 18 6 13 24 13 0 51 42 16
2018 Other occupational category 28 29 15 12 9 4 2 61 23 3507
2017 Executive 37 20 10 6 7 2 18 72 16 347
2017 Scientific and Professional 14 27 18 17 16 8 1 44 37 4566
2017 Administration and Foreign Services 21 27 17 14 11 9 2 53 27 19585
2017 Administrative Support 18 8 16 33 16 8 0 28 54 12
2017 Operational 20 7 16 16 16 16 8 35 43 12
2017 Other occupational category 30 28 13 12 9 6 3 64 22 3538
2014 Executive 45 15 7 6 5 2 20 77 13 411
2014 Scientific and Professional 13 26 18 17 16 9 1 43 36 4961
2014 Administration and Foreign Services 20 27 18 13 11 10 2 53 27 3458
2014 Administrative Support 26 26 19 11 10 7 0 57 23 99
2014 Operational 7 37 18 18 14 7 0 47 34 27
2014 Other occupational category 21 27 17 14 12 7 1 53 29 22593

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 29 51 5 13 3 0 0 80 15 4867
2020 Administration and Foreign Services 44 44 3 7 2 0 0 88 9 21415
2020 Other occupational category 46 42 3 7 2 0 0 88 9 3647

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 42 9 9 3 0 0 79 12 4865
2020 Administration and Foreign Services 46 37 8 7 2 0 0 83 9 21391
2020 Other occupational category 45 37 7 8 3 0 1 83 10 3643
2019 Executive 66 24 4 6 1 0 0 90 7 379
2019 Scientific and Professional 33 39 8 12 7 0 0 72 19 4461
2019 Administration and Foreign Services 47 36 6 7 3 0 0 83 10 20077
2019 Other occupational category 54 30 4 8 4 0 0 84 11 4092
2017 Executive 62 26 3 7 2 0 0 88 9 347
2017 Scientific and Professional 27 37 9 16 12 0 0 64 27 4570
2017 Administration and Foreign Services 43 37 7 9 4 0 0 80 14 19625
2017 Administrative Support 41 26 8 25 0 0 0 67 25 12
2017 Operational 36 23 16 8 16 0 0 59 25 12
2017 Other occupational category 50 30 4 10 6 0 0 80 16 3543
2014 Executive 76 20 2 2 1 0 0 95 3 410
2014 Scientific and Professional 32 37 8 13 9 0 0 69 22 4963
2014 Administration and Foreign Services 46 33 6 9 6 0 0 79 15 3457
2014 Administrative Support 43 37 7 8 4 1 0 80 12 100
2014 Operational 30 42 14 7 7 0 0 72 14 27
2014 Other occupational category 47 35 6 8 4 0 0 82 12 22599

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 41 41 9 6 2 0 0 83 8 4835
2020 Administration and Foreign Services 50 35 8 6 2 0 0 85 7 21260
2020 Other occupational category 56 32 5 5 2 0 0 89 6 3612
2019 Executive 77 19 2 1 1 0 0 96 2 376
2019 Scientific and Professional 38 40 10 8 3 0 0 79 11 4439
2019 Administration and Foreign Services 49 36 8 5 2 0 0 85 7 19981
2019 Other occupational category 60 31 5 3 1 0 0 91 4 4087
2017 Executive 75 22 1 1 1 0 0 97 2 346
2017 Scientific and Professional 35 42 9 9 4 0 0 78 13 4566
2017 Administration and Foreign Services 47 38 7 6 2 0 0 85 8 19590
2017 Administrative Support 56 26 0 10 8 0 0 82 18 12
2017 Operational 19 57 8 8 8 0 0 75 16 12
2017 Other occupational category 62 30 4 3 1 0 0 92 4 3528
2014 Executive 80 17 2 1 0 0 0 96 1 410
2014 Scientific and Professional 35 44 9 8 3 0 0 79 11 4960
2014 Administration and Foreign Services 52 35 7 4 2 0 0 87 6 3457
2014 Administrative Support 49 37 7 6 1 0 0 86 7 99
2014 Operational 30 46 21 0 4 0 0 75 4 27
2014 Other occupational category 48 37 7 5 2 0 0 86 7 22586

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 78 16 2 1 1 0 1 96 2 4860
2020 Administration and Foreign Services 82 14 2 1 1 0 1 96 2 21361
2020 Other occupational category 82 13 2 1 1 0 1 96 2 3629
2017 Executive 78 18 2 2 0 0 1 96 2 346
2017 Scientific and Professional 69 23 3 2 1 1 2 94 3 4564
2017 Administration and Foreign Services 73 19 3 2 1 1 1 94 3 19607
2017 Administrative Support 74 26 0 0 0 0 0 100 0 12
2017 Operational 68 24 8 0 0 0 0 92 0 12
2017 Other occupational category 78 15 2 2 0 1 1 96 2 3537
2014 Executive 84 13 1 1 0 0 0 98 1 410
2014 Scientific and Professional 71 22 3 2 1 1 1 94 3 4962
2014 Administration and Foreign Services 69 19 4 4 1 1 2 90 5 3458
2014 Administrative Support 64 28 3 3 1 1 1 93 4 100
2014 Operational 68 21 4 4 0 0 4 93 4 27
2014 Other occupational category 77 17 2 2 1 0 1 95 2 22609

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 32 18 11 6 6 19 8 69 16 4869
2020 Administration and Foreign Services 38 17 9 5 4 22 5 75 12 21398
2020 Other occupational category 38 19 11 6 4 15 7 73 13 3645
2019 Executive 49 28 14 2 2 2 2 81 4 380
2019 Scientific and Professional 33 16 10 7 8 20 6 65 21 4477
2019 Administration and Foreign Services 37 16 10 6 6 22 4 72 15 20113
2019 Other occupational category 38 17 12 7 6 14 6 69 16 4099

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 9 91 4870
2020 Administration and Foreign Services 8 92 21415
2020 Other occupational category 7 93 3646
2019 Executive 10 90 380
2019 Scientific and Professional 13 87 4465
2019 Administration and Foreign Services 11 89 20098
2019 Other occupational category 10 90 4106
2018 Executive 10 90 366
2018 Scientific and Professional 14 86 4259
2018 Administration and Foreign Services 12 88 19131
2018 Operational 30 70 16
2018 Other occupational category 12 88 3526

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 40 60 453
2020 Administration and Foreign Services 48 52 1645
2020 Other occupational category 42 58 312
2019 Executive 23 77 35
2019 Scientific and Professional 41 59 571
2019 Administration and Foreign Services 53 47 2171
2019 Other occupational category 43 57 430
2018 Executive 31 69 36
2018 Scientific and Professional 43 57 615
2018 Administration and Foreign Services 54 46 2300
2018 Other occupational category 40 60 419

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 72 28 453
2020 Administration and Foreign Services 60 40 1645
2020 Other occupational category 56 44 312
2019 Executive 51 49 35
2019 Scientific and Professional 70 30 571
2019 Administration and Foreign Services 59 41 2171
2019 Other occupational category 47 53 430
2018 Executive 58 42 36
2018 Scientific and Professional 69 31 615
2018 Administration and Foreign Services 60 40 2300
2018 Other occupational category 56 44 419

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 453
2020 Administration and Foreign Services 3 97 1645
2020 Other occupational category 24 76 312
2019 Executive 34 66 35
2019 Scientific and Professional 3 97 571
2019 Administration and Foreign Services 3 97 2171
2019 Other occupational category 22 78 430
2018 Executive 28 72 36
2018 Scientific and Professional 4 96 615
2018 Administration and Foreign Services 3 97 2300
2018 Other occupational category 23 77 419

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 0 100 453
2020 Other occupational category 0 100 312
2019 Executive 0 100 35
2019 Other occupational category 0 100 430
2018 Administration and Foreign Services 0 100 2300
2018 Other occupational category 0 100 419

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 453
2020 Administration and Foreign Services 5 95 1645
2019 Executive 0 100 35
2019 Scientific and Professional 3 97 571
2019 Administration and Foreign Services 5 95 2171
2019 Other occupational category 5 95 430
2018 Scientific and Professional 3 97 615
2018 Administration and Foreign Services 5 95 2300
2018 Other occupational category 3 97 419

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 12 88 453
2020 Administration and Foreign Services 11 89 1645
2020 Other occupational category 9 91 312
2019 Scientific and Professional 8 92 571
2019 Administration and Foreign Services 10 90 2171
2019 Other occupational category 8 92 430
2018 Scientific and Professional 12 88 615
2018 Administration and Foreign Services 12 88 2300
2018 Other occupational category 5 95 419

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 453
2020 Administration and Foreign Services 4 96 1645
2019 Scientific and Professional 4 96 571
2019 Administration and Foreign Services 4 96 2171
2019 Other occupational category 5 95 430
2018 Scientific and Professional 2 98 615
2018 Administration and Foreign Services 3 97 2300
2018 Other occupational category 3 97 419

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 36 64 452
2020 Administration and Foreign Services 35 65 1645
2020 Other occupational category 40 60 312
2019 Executive 46 54 35
2019 Scientific and Professional 34 66 569
2019 Administration and Foreign Services 35 65 2160
2019 Other occupational category 43 57 426
2018 Executive 42 58 36
2018 Scientific and Professional 36 64 613
2018 Administration and Foreign Services 35 65 2296
2018 Other occupational category 42 58 419

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 41 59 452
2020 Administration and Foreign Services 37 63 1645
2020 Other occupational category 36 64 312
2019 Executive 40 60 35
2019 Scientific and Professional 39 61 569
2019 Administration and Foreign Services 38 62 2160
2019 Other occupational category 29 71 426
2018 Executive 39 61 36
2018 Scientific and Professional 39 61 613
2018 Administration and Foreign Services 38 62 2296
2018 Other occupational category 33 67 419

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 39 61 452
2020 Administration and Foreign Services 40 60 1645
2020 Other occupational category 47 53 312
2019 Executive 46 54 35
2019 Scientific and Professional 42 58 569
2019 Administration and Foreign Services 40 60 2160
2019 Other occupational category 39 61 426
2018 Executive 50 50 36
2018 Scientific and Professional 40 60 613
2018 Administration and Foreign Services 41 59 2296
2018 Other occupational category 40 60 419

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 43 57 452
2020 Administration and Foreign Services 41 59 1645
2020 Other occupational category 44 56 312
2019 Executive 49 51 35
2019 Scientific and Professional 42 58 569
2019 Administration and Foreign Services 41 59 2160
2019 Other occupational category 43 57 426
2018 Executive 47 53 36
2018 Scientific and Professional 40 60 613
2018 Administration and Foreign Services 42 58 2296
2018 Other occupational category 40 60 419

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 27 73 452
2020 Administration and Foreign Services 26 74 1645
2020 Other occupational category 31 69 312
2019 Executive 31 69 35
2019 Scientific and Professional 24 76 569
2019 Administration and Foreign Services 27 73 2160
2019 Other occupational category 22 78 426
2018 Executive 31 69 36
2018 Scientific and Professional 29 71 613
2018 Administration and Foreign Services 26 74 2296
2018 Other occupational category 32 68 419

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 56 44 452
2020 Administration and Foreign Services 50 50 1645
2020 Other occupational category 51 49 312
2019 Executive 51 49 35
2019 Scientific and Professional 52 48 569
2019 Administration and Foreign Services 52 48 2160
2019 Other occupational category 55 45 426
2018 Executive 50 50 36
2018 Scientific and Professional 55 45 613
2018 Administration and Foreign Services 55 45 2296
2018 Other occupational category 50 50 419

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 36 64 452
2020 Administration and Foreign Services 32 68 1645
2020 Other occupational category 42 58 312
2019 Executive 57 43 35
2019 Scientific and Professional 29 71 569
2019 Administration and Foreign Services 31 69 2160
2019 Other occupational category 40 60 426
2018 Executive 58 42 36
2018 Scientific and Professional 32 68 613
2018 Administration and Foreign Services 33 67 2296
2018 Other occupational category 41 59 419

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 1 99 1645
2019 Executive 0 100 35
2019 Scientific and Professional 1 99 569
2019 Administration and Foreign Services 1 99 2160
2018 Executive 0 100 36
2018 Scientific and Professional 1 99 613
2018 Administration and Foreign Services 1 99 2296

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 452
2020 Administration and Foreign Services 7 93 1645
2019 Scientific and Professional 6 94 569
2019 Administration and Foreign Services 9 91 2160
2019 Other occupational category 8 92 426
2018 Executive 0 100 36
2018 Scientific and Professional 8 92 613
2018 Administration and Foreign Services 9 91 2296
2018 Other occupational category 6 94 419

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 13 87 452
2020 Administration and Foreign Services 10 90 1645
2020 Other occupational category 11 89 312
2019 Scientific and Professional 10 90 569
2019 Administration and Foreign Services 9 91 2160
2019 Other occupational category 11 89 426
2018 Executive 19 81 36
2018 Scientific and Professional 12 88 613
2018 Administration and Foreign Services 10 90 2296
2018 Other occupational category 8 92 419

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 55 45 452
2020 Administration and Foreign Services 49 51 1645
2020 Other occupational category 48 52 312
2019 Executive 46 54 35
2019 Scientific and Professional 52 48 569
2019 Administration and Foreign Services 47 53 2160
2019 Other occupational category 39 61 426
2018 Executive 44 56 36
2018 Scientific and Professional 53 47 613
2018 Administration and Foreign Services 47 53 2296
2018 Other occupational category 44 56 419

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 21 79 452
2020 Administration and Foreign Services 21 79 1645
2020 Other occupational category 23 77 312
2019 Executive 14 86 35
2019 Scientific and Professional 17 83 569
2019 Administration and Foreign Services 21 79 2160
2019 Other occupational category 24 76 426
2018 Executive 28 72 36
2018 Scientific and Professional 22 78 613
2018 Administration and Foreign Services 21 79 2296
2018 Other occupational category 25 75 419

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 13 87 452
2020 Administration and Foreign Services 14 86 1645
2020 Other occupational category 13 87 312
2019 Scientific and Professional 15 85 569
2019 Administration and Foreign Services 15 85 2160
2019 Other occupational category 14 86 426
2018 Scientific and Professional 13 87 613
2018 Administration and Foreign Services 15 85 2296
2018 Other occupational category 14 86 419

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 39 61 453
2020 Administration and Foreign Services 47 53 1645
2020 Other occupational category 54 46 312
2019 Executive 40 60 35
2019 Scientific and Professional 40 60 569
2019 Administration and Foreign Services 45 55 2153
2019 Other occupational category 53 47 425
2018 Executive 56 44 36
2018 Scientific and Professional 38 62 613
2018 Administration and Foreign Services 47 53 2297
2018 Other occupational category 58 42 418

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 25 75 453
2020 Administration and Foreign Services 24 76 1645
2020 Other occupational category 32 68 312
2019 Executive 29 71 35
2019 Scientific and Professional 21 79 569
2019 Administration and Foreign Services 22 78 2153
2019 Other occupational category 32 68 425
2018 Executive 28 72 36
2018 Scientific and Professional 24 76 613
2018 Administration and Foreign Services 24 76 2297
2018 Other occupational category 33 67 418

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 453
2020 Administration and Foreign Services 3 97 1645
2020 Other occupational category 10 90 312
2019 Executive 23 77 35
2019 Scientific and Professional 3 97 569
2019 Administration and Foreign Services 4 96 2153
2019 Other occupational category 12 88 425
2018 Executive 31 69 36
2018 Scientific and Professional 3 97 613
2018 Administration and Foreign Services 4 96 2297
2018 Other occupational category 11 89 418

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 28 72 453
2020 Administration and Foreign Services 22 78 1645
2019 Scientific and Professional 28 72 569
2019 Administration and Foreign Services 22 78 2153
2019 Other occupational category 18 82 425
2018 Scientific and Professional 26 74 613
2018 Administration and Foreign Services 24 76 2297
2018 Other occupational category 17 83 418

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 453
2020 Administration and Foreign Services 9 91 1645
2020 Other occupational category 10 90 312
2019 Scientific and Professional 10 90 569
2019 Administration and Foreign Services 8 92 2153
2019 Other occupational category 10 90 425
2018 Scientific and Professional 8 92 613
2018 Administration and Foreign Services 9 91 2297
2018 Other occupational category 12 88 418

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 10 90 453
2020 Administration and Foreign Services 5 95 1645
2019 Scientific and Professional 9 91 569
2019 Administration and Foreign Services 5 95 2153
2019 Other occupational category 5 95 425
2018 Executive 0 100 36
2018 Scientific and Professional 7 93 613
2018 Administration and Foreign Services 7 93 2297
2018 Other occupational category 5 95 418

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 10 90 453
2020 Administration and Foreign Services 11 89 1645
2019 Scientific and Professional 12 88 569
2019 Administration and Foreign Services 14 86 2153
2019 Other occupational category 16 84 425
2018 Executive 19 81 36
2018 Scientific and Professional 13 87 613
2018 Administration and Foreign Services 13 87 2297
2018 Other occupational category 12 88 418

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 453
2020 Administration and Foreign Services 9 91 1645
2019 Executive 17 83 35
2019 Scientific and Professional 9 91 569
2019 Administration and Foreign Services 9 91 2153
2019 Other occupational category 10 90 425
2018 Executive 17 83 36
2018 Scientific and Professional 10 90 613
2018 Administration and Foreign Services 9 91 2297
2018 Other occupational category 10 90 418

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 31 69 453
2020 Administration and Foreign Services 29 71 1645
2020 Other occupational category 26 74 312
2019 Executive 34 66 35
2019 Scientific and Professional 33 67 569
2019 Administration and Foreign Services 30 70 2153
2019 Other occupational category 27 73 425
2018 Executive 17 83 36
2018 Scientific and Professional 33 67 613
2018 Administration and Foreign Services 28 72 2297
2018 Other occupational category 23 77 418

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 10 90 409
2020 Administration and Foreign Services 14 86 1557
2019 Scientific and Professional 10 90 514
2019 Administration and Foreign Services 14 86 2036
2019 Other occupational category 16 84 400
2018 Scientific and Professional 9 91 568
2018 Administration and Foreign Services 12 88 2139
2018 Other occupational category 13 87 397

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 16 84 409
2020 Administration and Foreign Services 20 80 1557
2019 Scientific and Professional 21 79 514
2019 Administration and Foreign Services 20 80 2036
2019 Other occupational category 25 75 400
2018 Scientific and Professional 19 81 568
2018 Administration and Foreign Services 20 80 2139
2018 Other occupational category 14 86 397

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 409
2020 Administration and Foreign Services 10 90 1557
2019 Scientific and Professional 10 90 514
2019 Administration and Foreign Services 12 88 2036
2019 Other occupational category 13 87 400
2018 Scientific and Professional 8 92 568
2018 Administration and Foreign Services 11 89 2139
2018 Other occupational category 9 91 397

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 6 94 409
2020 Administration and Foreign Services 7 93 1557
2019 Scientific and Professional 6 94 514
2019 Administration and Foreign Services 7 93 2036
2019 Other occupational category 9 91 400
2018 Scientific and Professional 5 95 568
2018 Administration and Foreign Services 7 93 2139
2018 Other occupational category 9 91 397

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 7 93 409
2020 Administration and Foreign Services 9 91 1557
2019 Scientific and Professional 8 92 514
2019 Administration and Foreign Services 10 90 2036
2019 Other occupational category 12 88 400
2018 Scientific and Professional 8 92 568
2018 Administration and Foreign Services 9 91 2139
2018 Other occupational category 14 86 397

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 409
2020 Administration and Foreign Services 9 91 1557
2019 Scientific and Professional 7 93 514
2019 Administration and Foreign Services 8 92 2036
2019 Other occupational category 11 89 400
2018 Scientific and Professional 7 93 568
2018 Administration and Foreign Services 9 91 2139
2018 Other occupational category 11 89 397

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 409
2020 Administration and Foreign Services 9 91 1557
2019 Scientific and Professional 8 92 514
2019 Administration and Foreign Services 10 90 2036
2019 Other occupational category 10 90 400
2018 Scientific and Professional 10 90 568
2018 Administration and Foreign Services 10 90 2139
2018 Other occupational category 11 89 397

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 12 88 409
2020 Administration and Foreign Services 12 88 1557
2019 Scientific and Professional 9 91 514
2019 Administration and Foreign Services 12 88 2036
2019 Other occupational category 12 88 400
2018 Scientific and Professional 11 89 568
2018 Administration and Foreign Services 10 90 2139
2018 Other occupational category 6 94 397

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 15 85 409
2020 Administration and Foreign Services 15 85 1557
2019 Scientific and Professional 11 89 514
2019 Administration and Foreign Services 13 87 2036
2019 Other occupational category 11 89 400
2018 Scientific and Professional 14 86 568
2018 Administration and Foreign Services 13 87 2139
2018 Other occupational category 10 90 397

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 34 66 409
2020 Administration and Foreign Services 26 74 1557
2019 Scientific and Professional 31 69 514
2019 Administration and Foreign Services 26 74 2036
2019 Other occupational category 25 75 400
2018 Executive 43 57 35
2018 Scientific and Professional 28 72 568
2018 Administration and Foreign Services 25 75 2139
2018 Other occupational category 24 76 397

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 13 87 409
2020 Administration and Foreign Services 7 93 1557
2019 Scientific and Professional 9 91 514
2019 Administration and Foreign Services 8 92 2036
2019 Other occupational category 8 92 400
2018 Executive 14 86 35
2018 Scientific and Professional 8 92 568
2018 Administration and Foreign Services 8 92 2139
2018 Other occupational category 7 93 397

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 51 49 409
2020 Administration and Foreign Services 43 57 1557
2019 Scientific and Professional 50 50 514
2019 Administration and Foreign Services 45 55 2036
2019 Other occupational category 45 55 400
2018 Executive 57 43 35
2018 Scientific and Professional 49 51 568
2018 Administration and Foreign Services 45 55 2139
2018 Other occupational category 43 57 397

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 2 98 409
2020 Administration and Foreign Services 2 98 1557
2019 Scientific and Professional 2 98 514
2019 Administration and Foreign Services 1 99 2036
2019 Other occupational category 2 98 400
2018 Scientific and Professional 2 98 568
2018 Administration and Foreign Services 1 99 2139
2018 Other occupational category 2 98 397

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 58 42 409
2020 Administration and Foreign Services 51 49 1557
2019 Scientific and Professional 59 41 514
2019 Administration and Foreign Services 53 47 2036
2019 Other occupational category 49 51 400
2018 Executive 51 49 35
2018 Scientific and Professional 58 42 568
2018 Administration and Foreign Services 55 45 2139
2018 Other occupational category 54 46 397

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 6 94 409
2020 Administration and Foreign Services 3 97 1557
2019 Scientific and Professional 4 96 514
2019 Administration and Foreign Services 3 97 2036
2019 Other occupational category 5 95 400
2018 Scientific and Professional 4 96 568
2018 Administration and Foreign Services 3 97 2139
2018 Other occupational category 4 96 397

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 11 89 409
2020 Administration and Foreign Services 14 86 1557
2019 Scientific and Professional 12 88 514
2019 Administration and Foreign Services 12 88 2036
2019 Other occupational category 13 87 400
2018 Executive 26 74 35
2018 Scientific and Professional 11 89 568
2018 Administration and Foreign Services 12 88 2139
2018 Other occupational category 13 87 397

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 18 17 17 5 5 31 7 56 16 4854
2020 Administration and Foreign Services 27 18 15 4 3 25 8 66 11 21386
2020 Other occupational category 36 21 12 5 3 19 5 74 10 3639
2019 Executive 41 32 8 7 4 7 1 78 13 379
2019 Scientific and Professional 15 17 19 8 7 27 7 49 22 4472
2019 Administration and Foreign Services 23 17 18 6 5 23 7 58 16 20109
2019 Other occupational category 32 20 13 6 4 18 7 70 13 4105
2018 Executive 46 28 8 6 4 6 2 80 11 366
2018 Scientific and Professional 13 17 24 7 7 27 5 44 21 4238
2018 Administration and Foreign Services 21 19 22 5 5 22 5 55 15 19076
2018 Technical 50 21 14 7 0 7 0 77 8 14
2018 Administrative Support 41 21 13 1 3 16 4 78 5 75
2018 Operational 19 32 13 0 17 5 13 63 21 16
2018 Other occupational category 29 25 16 6 5 15 4 67 13 3515
2017 Executive 52 24 9 5 3 6 2 82 8 348
2017 Scientific and Professional 12 16 21 7 8 29 7 44 22 4575
2017 Administration and Foreign Services 20 20 19 5 5 23 7 58 15 19638
2017 Administrative Support 24 26 8 18 0 16 8 66 23 12
2017 Operational 22 9 16 0 27 18 9 42 36 11
2017 Other occupational category 30 24 14 6 4 16 6 69 13 3544
2014 Executive 60 23 4 3 1 7 1 91 5 411
2014 Scientific and Professional 14 18 22 5 6 28 7 49 18 4960
2014 Administration and Foreign Services 23 20 17 5 4 25 7 62 13 3460
2014 Administrative Support 22 36 16 6 4 15 3 70 11 100
2014 Operational 23 28 28 0 7 14 0 59 8 27
2014 Other occupational category 23 21 18 6 5 21 6 60 15 22602

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 33 15 5 4 7 1 74 9 4862
2020 Administration and Foreign Services 46 30 12 3 2 6 1 81 6 21377
2020 Other occupational category 55 28 8 3 2 4 1 86 5 3637
2019 Executive 66 25 5 3 1 0 0 91 4 380
2019 Scientific and Professional 31 32 16 6 5 8 1 69 13 4478
2019 Administration and Foreign Services 42 29 14 5 3 6 1 76 9 20097
2019 Other occupational category 53 27 9 4 2 5 1 84 6 4105
2018 Executive 63 25 6 4 2 1 0 88 6 366
2018 Scientific and Professional 25 34 20 7 6 7 1 64 14 4246
2018 Administration and Foreign Services 36 32 16 5 4 6 1 73 9 19072
2018 Technical 62 23 8 8 0 0 0 85 8 13
2018 Administrative Support 55 31 5 0 3 7 0 91 3 75
2018 Operational 45 31 6 5 12 0 0 76 17 16
2018 Other occupational category 46 31 12 5 3 4 0 80 8 3508
2017 Executive 65 24 6 2 1 1 0 90 4 347
2017 Scientific and Professional 24 34 18 7 6 10 1 65 15 4569
2017 Administration and Foreign Services 35 32 15 5 4 7 1 74 9 19615
2017 Administrative Support 24 43 24 0 0 8 0 73 0 12
2017 Operational 36 16 15 8 16 8 0 57 27 12
2017 Other occupational category 46 31 9 5 3 5 1 82 8 3536
2014 Executive 75 18 3 2 1 1 0 94 3 411
2014 Scientific and Professional 26 35 18 5 5 10 1 68 12 4961
2014 Administration and Foreign Services 37 33 14 4 3 8 1 77 7 3458
2014 Administrative Support 31 42 12 5 3 7 0 79 8 100
2014 Operational 37 32 21 4 7 0 0 68 11 27
2014 Other occupational category 38 33 14 5 4 6 1 76 9 22578

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 7 93 4864
2020 Administration and Foreign Services 5 95 21389
2020 Other occupational category 5 95 3639
2019 Executive 3 97 380
2019 Scientific and Professional 10 90 4468
2019 Administration and Foreign Services 7 93 20096
2019 Other occupational category 5 95 4100
2018 Executive 2 98 365
2018 Scientific and Professional 10 90 4251
2018 Administration and Foreign Services 7 93 19103
2018 Other occupational category 6 94 3527

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 23 77 352
2020 Administration and Foreign Services 34 66 1174
2019 Scientific and Professional 22 78 421
2019 Administration and Foreign Services 35 65 1337
2019 Other occupational category 26 74 220
2018 Scientific and Professional 25 75 431
2018 Administration and Foreign Services 35 65 1346
2018 Other occupational category 27 73 212

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 83 17 352
2020 Administration and Foreign Services 74 26 1174
2019 Scientific and Professional 81 19 421
2019 Administration and Foreign Services 76 24 1337
2019 Other occupational category 76 24 220
2018 Scientific and Professional 80 20 431
2018 Administration and Foreign Services 77 23 1346
2018 Other occupational category 75 25 212

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 352
2020 Administration and Foreign Services 2 98 1174
2019 Scientific and Professional 1 99 421
2019 Administration and Foreign Services 2 98 1337
2019 Other occupational category 5 95 220
2018 Scientific and Professional 1 99 431
2018 Administration and Foreign Services 2 98 1346
2018 Other occupational category 6 94 212

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 0 100 352
2020 Other occupational category 0 100 198
2019 Scientific and Professional 0 100 421
2019 Administration and Foreign Services 0 100 1337
2019 Other occupational category 0 100 220

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 352
2020 Administration and Foreign Services 7 93 1174
2019 Scientific and Professional 5 95 421
2019 Administration and Foreign Services 7 93 1337
2019 Other occupational category 4 96 220
2018 Scientific and Professional 6 94 431
2018 Administration and Foreign Services 6 94 1346
2018 Other occupational category 6 94 212

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 9 91 352
2020 Administration and Foreign Services 10 90 1174
2020 Other occupational category 5 95 198
2019 Scientific and Professional 9 91 421
2019 Administration and Foreign Services 8 92 1337
2019 Other occupational category 4 96 220
2018 Scientific and Professional 8 92 431
2018 Administration and Foreign Services 10 90 1346
2018 Other occupational category 6 94 212

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 9 91 352
2020 Administration and Foreign Services 10 90 1174
2020 Other occupational category 8 92 198
2019 Scientific and Professional 11 89 421
2019 Administration and Foreign Services 10 90 1337
2019 Other occupational category 10 90 220
2018 Scientific and Professional 11 89 431
2018 Administration and Foreign Services 9 91 1346
2018 Other occupational category 8 92 212

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 35 65 352
2020 Administration and Foreign Services 30 70 1173
2020 Other occupational category 30 70 198
2019 Scientific and Professional 32 68 415
2019 Administration and Foreign Services 30 70 1311
2019 Other occupational category 29 71 217
2018 Scientific and Professional 35 65 428
2018 Administration and Foreign Services 27 73 1347
2018 Other occupational category 32 68 211

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 24 76 352
2020 Administration and Foreign Services 21 79 1173
2019 Scientific and Professional 24 76 415
2019 Administration and Foreign Services 21 79 1311
2019 Other occupational category 25 75 217
2018 Scientific and Professional 26 74 428
2018 Administration and Foreign Services 21 79 1347
2018 Other occupational category 20 80 211

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 26 74 352
2020 Administration and Foreign Services 21 79 1173
2020 Other occupational category 24 76 198
2019 Scientific and Professional 21 79 415
2019 Administration and Foreign Services 19 81 1311
2019 Other occupational category 19 81 217
2018 Scientific and Professional 22 78 428
2018 Administration and Foreign Services 18 82 1347
2018 Other occupational category 23 77 211

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 352
2020 Administration and Foreign Services 5 95 1173
2020 Other occupational category 6 94 198
2019 Scientific and Professional 8 92 415
2019 Administration and Foreign Services 8 92 1311
2019 Other occupational category 3 97 217
2018 Scientific and Professional 9 91 428
2018 Administration and Foreign Services 8 92 1347
2018 Other occupational category 4 96 211

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 26 74 352
2020 Administration and Foreign Services 24 76 1173
2020 Other occupational category 26 74 198
2019 Scientific and Professional 29 71 415
2019 Administration and Foreign Services 29 71 1311
2019 Other occupational category 37 63 217
2018 Scientific and Professional 29 71 428
2018 Administration and Foreign Services 26 74 1347
2018 Other occupational category 32 68 211

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 24 76 352
2020 Administration and Foreign Services 20 80 1173
2020 Other occupational category 27 73 198
2019 Scientific and Professional 32 68 415
2019 Administration and Foreign Services 24 76 1311
2019 Other occupational category 23 77 217
2018 Scientific and Professional 32 68 428
2018 Administration and Foreign Services 22 78 1347
2018 Other occupational category 31 69 211

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 2 98 352
2020 Administration and Foreign Services 4 96 1173
2020 Other occupational category 6 94 198
2019 Scientific and Professional 2 98 415
2019 Administration and Foreign Services 5 95 1311
2019 Other occupational category 3 97 217
2018 Scientific and Professional 2 98 428
2018 Administration and Foreign Services 4 96 1347
2018 Other occupational category 3 97 211

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 2 98 1173
2019 Scientific and Professional 1 99 415
2019 Administration and Foreign Services 2 98 1311
2018 Scientific and Professional 3 97 428
2018 Administration and Foreign Services 2 98 1347

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 6 94 352
2020 Administration and Foreign Services 6 94 1173
2020 Other occupational category 5 95 198
2019 Scientific and Professional 6 94 415
2019 Administration and Foreign Services 6 94 1311
2019 Other occupational category 5 95 217
2018 Scientific and Professional 8 92 428
2018 Administration and Foreign Services 6 94 1347
2018 Other occupational category 4 96 211

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 16 84 352
2020 Administration and Foreign Services 16 84 1173
2020 Other occupational category 14 86 198
2019 Scientific and Professional 12 88 415
2019 Administration and Foreign Services 11 89 1311
2019 Other occupational category 10 90 217
2018 Scientific and Professional 12 88 428
2018 Administration and Foreign Services 11 89 1347
2018 Other occupational category 8 92 211

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 1 99 1173
2020 Other occupational category 0 100 198
2019 Executive 0 100 13
2019 Administration and Foreign Services 1 99 1311
2018 Scientific and Professional 1 99 428
2018 Administration and Foreign Services 2 98 1347

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 15 85 352
2020 Administration and Foreign Services 19 81 1173
2019 Scientific and Professional 15 85 415
2019 Administration and Foreign Services 20 80 1311
2019 Other occupational category 12 88 217
2018 Scientific and Professional 12 88 428
2018 Administration and Foreign Services 21 79 1347
2018 Other occupational category 11 89 211

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 0 100 13
2019 Scientific and Professional 0 100 415
2019 Other occupational category 0 100 217
2018 Other occupational category 0 100 211

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 15 85 352
2020 Administration and Foreign Services 17 83 1173
2020 Other occupational category 15 85 198
2019 Scientific and Professional 16 84 415
2019 Administration and Foreign Services 17 83 1311
2019 Other occupational category 11 89 217
2018 Scientific and Professional 14 86 428
2018 Administration and Foreign Services 19 81 1347
2018 Other occupational category 13 87 211

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 26 74 352
2020 Administration and Foreign Services 29 71 1174
2019 Scientific and Professional 25 75 410
2019 Administration and Foreign Services 25 75 1303
2019 Other occupational category 35 65 214
2018 Scientific and Professional 21 79 432
2018 Administration and Foreign Services 26 74 1346
2018 Other occupational category 37 63 212

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 11 89 352
2020 Administration and Foreign Services 15 85 1174
2019 Scientific and Professional 9 91 410
2019 Administration and Foreign Services 11 89 1303
2019 Other occupational category 16 84 214
2018 Scientific and Professional 12 88 432
2018 Administration and Foreign Services 12 88 1346
2018 Other occupational category 17 83 212

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 1 99 352
2020 Administration and Foreign Services 3 97 1174
2019 Scientific and Professional 1 99 410
2019 Administration and Foreign Services 2 98 1303
2019 Other occupational category 3 97 214
2018 Scientific and Professional 2 98 432
2018 Administration and Foreign Services 3 97 1346
2018 Other occupational category 4 96 212

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 27 73 352
2020 Administration and Foreign Services 20 80 1174
2019 Scientific and Professional 24 76 410
2019 Administration and Foreign Services 20 80 1303
2019 Other occupational category 13 87 214
2018 Scientific and Professional 22 78 432
2018 Administration and Foreign Services 18 82 1346
2018 Other occupational category 13 87 212

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 352
2020 Administration and Foreign Services 5 95 1174
2020 Other occupational category 4 96 198
2019 Scientific and Professional 5 95 410
2019 Administration and Foreign Services 5 95 1303
2019 Other occupational category 4 96 214
2018 Scientific and Professional 4 96 432
2018 Administration and Foreign Services 4 96 1346
2018 Other occupational category 3 97 212

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 10 90 352
2020 Administration and Foreign Services 6 94 1174
2020 Other occupational category 5 95 198
2019 Scientific and Professional 11 89 410
2019 Administration and Foreign Services 4 96 1303
2019 Other occupational category 5 95 214
2018 Scientific and Professional 7 93 432
2018 Administration and Foreign Services 6 94 1346
2018 Other occupational category 4 96 212

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 352
2020 Administration and Foreign Services 9 91 1174
2019 Scientific and Professional 6 94 410
2019 Administration and Foreign Services 9 91 1303
2019 Other occupational category 9 91 214
2018 Scientific and Professional 7 93 432
2018 Administration and Foreign Services 10 90 1346
2018 Other occupational category 11 89 212

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 7 93 352
2020 Administration and Foreign Services 7 93 1174
2020 Other occupational category 5 95 198
2019 Scientific and Professional 7 93 410
2019 Administration and Foreign Services 7 93 1303
2019 Other occupational category 7 93 214
2018 Scientific and Professional 8 92 432
2018 Administration and Foreign Services 7 93 1346
2018 Other occupational category 6 94 212

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 49 51 352
2020 Administration and Foreign Services 47 53 1174
2020 Other occupational category 55 45 198
2019 Scientific and Professional 54 46 410
2019 Administration and Foreign Services 51 49 1303
2019 Other occupational category 47 53 214
2018 Scientific and Professional 55 45 432
2018 Administration and Foreign Services 50 50 1346
2018 Other occupational category 43 57 212

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 4 96 316
2020 Administration and Foreign Services 8 92 1106
2019 Scientific and Professional 5 95 350
2019 Administration and Foreign Services 7 93 1183
2019 Other occupational category 12 88 190
2018 Scientific and Professional 2 98 400
2018 Administration and Foreign Services 7 93 1258
2018 Other occupational category 5 95 204

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 11 89 316
2020 Administration and Foreign Services 14 86 1106
2020 Other occupational category 9 91 186
2019 Scientific and Professional 12 88 350
2019 Administration and Foreign Services 14 86 1183
2019 Other occupational category 18 82 190
2018 Scientific and Professional 12 88 400
2018 Administration and Foreign Services 13 87 1258
2018 Other occupational category 12 88 204

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 316
2020 Administration and Foreign Services 4 96 1106
2019 Scientific and Professional 2 98 350
2019 Administration and Foreign Services 4 96 1183
2019 Other occupational category 6 94 190
2018 Scientific and Professional 2 98 400
2018 Administration and Foreign Services 4 96 1258
2018 Other occupational category 3 97 204

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Administration and Foreign Services 3 97 1106
2019 Administration and Foreign Services 2 98 1183
2019 Other occupational category 4 96 190
2018 Administration and Foreign Services 2 98 1258
2018 Other occupational category 4 96 204

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 3 97 316
2020 Administration and Foreign Services 3 97 1106
2019 Scientific and Professional 3 97 350
2019 Administration and Foreign Services 3 97 1183
2019 Other occupational category 3 97 190
2018 Scientific and Professional 3 97 400
2018 Administration and Foreign Services 2 98 1258
2018 Other occupational category 5 95 204

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 4 96 316
2020 Administration and Foreign Services 5 95 1106
2019 Scientific and Professional 2 98 350
2019 Administration and Foreign Services 4 96 1183
2019 Other occupational category 4 96 190
2018 Scientific and Professional 3 97 400
2018 Administration and Foreign Services 5 95 1258
2018 Other occupational category 2 98 204

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 7 93 316
2020 Administration and Foreign Services 8 92 1106
2019 Scientific and Professional 6 94 350
2019 Administration and Foreign Services 7 93 1183
2019 Other occupational category 7 93 190
2018 Scientific and Professional 6 94 400
2018 Administration and Foreign Services 6 94 1258
2018 Other occupational category 5 95 204

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 11 89 316
2020 Administration and Foreign Services 13 87 1106
2020 Other occupational category 3 97 186
2019 Scientific and Professional 8 92 350
2019 Administration and Foreign Services 10 90 1183
2019 Other occupational category 6 94 190
2018 Scientific and Professional 8 92 400
2018 Administration and Foreign Services 11 89 1258
2018 Other occupational category 6 94 204

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 15 85 316
2020 Administration and Foreign Services 12 88 1106
2019 Scientific and Professional 7 93 350
2019 Administration and Foreign Services 10 90 1183
2019 Other occupational category 7 93 190
2018 Scientific and Professional 10 90 400
2018 Administration and Foreign Services 11 89 1258
2018 Other occupational category 4 96 204

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 32 68 316
2020 Administration and Foreign Services 25 75 1106
2020 Other occupational category 25 75 186
2019 Scientific and Professional 27 73 350
2019 Administration and Foreign Services 23 77 1183
2019 Other occupational category 22 78 190
2018 Scientific and Professional 23 77 400
2018 Administration and Foreign Services 22 78 1258
2018 Other occupational category 18 82 204

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 8 92 316
2020 Administration and Foreign Services 8 92 1106
2019 Scientific and Professional 10 90 350
2019 Administration and Foreign Services 8 92 1183
2019 Other occupational category 7 93 190
2018 Scientific and Professional 8 92 400
2018 Administration and Foreign Services 9 91 1258
2018 Other occupational category 6 94 204

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 46 54 316
2020 Administration and Foreign Services 42 58 1106
2020 Other occupational category 50 50 186
2019 Scientific and Professional 46 54 350
2019 Administration and Foreign Services 41 59 1183
2019 Other occupational category 48 52 190
2018 Scientific and Professional 46 54 400
2018 Administration and Foreign Services 41 59 1258
2018 Other occupational category 38 62 204

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 2 98 316
2020 Administration and Foreign Services 2 98 1106
2019 Scientific and Professional 1 99 350
2019 Administration and Foreign Services 1 99 1183
2018 Administration and Foreign Services 2 98 1258

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 63 37 316
2020 Administration and Foreign Services 59 41 1106
2020 Other occupational category 60 40 186
2019 Scientific and Professional 62 38 350
2019 Administration and Foreign Services 61 39 1183
2019 Other occupational category 56 44 190
2018 Scientific and Professional 67 33 400
2018 Administration and Foreign Services 62 38 1258
2018 Other occupational category 65 35 204

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 5 95 316
2020 Administration and Foreign Services 4 96 1106
2020 Other occupational category 6 94 186
2019 Scientific and Professional 3 97 350
2019 Administration and Foreign Services 3 97 1183
2018 Scientific and Professional 5 95 400
2018 Administration and Foreign Services 3 97 1258
2018 Other occupational category 3 97 204

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 10 90 316
2020 Administration and Foreign Services 13 87 1106
2019 Scientific and Professional 11 89 350
2019 Administration and Foreign Services 12 88 1183
2019 Other occupational category 9 91 190
2018 Scientific and Professional 11 89 400
2018 Administration and Foreign Services 14 86 1258
2018 Other occupational category 11 89 204

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 19 17 18 4 4 33 6 59 12 4856
2020 Administration and Foreign Services 28 18 16 3 2 27 6 69 8 21360
2020 Other occupational category 38 21 12 2 2 20 5 78 6 3641
2019 Executive 51 25 8 2 2 10 1 86 5 379
2019 Scientific and Professional 16 17 20 5 6 30 6 51 17 4464
2019 Administration and Foreign Services 25 17 19 4 3 25 7 61 10 20090
2019 Other occupational category 36 19 13 3 2 20 7 75 8 4090
2018 Executive 51 26 7 3 1 10 2 87 5 367
2018 Scientific and Professional 14 17 25 5 5 30 5 47 15 4241
2018 Administration and Foreign Services 22 20 23 3 3 24 5 59 9 19085
2018 Technical 50 14 14 7 0 14 0 75 8 14
2018 Administrative Support 43 23 12 0 4 16 3 80 5 75
2018 Operational 13 39 13 6 11 5 13 63 21 16
2018 Other occupational category 33 24 18 3 2 16 4 71 7 3518
2017 Executive 57 20 8 2 1 9 3 88 4 348
2017 Scientific and Professional 13 18 22 5 5 32 6 49 16 4569
2017 Administration and Foreign Services 22 20 20 3 3 27 6 62 8 19632
2017 Administrative Support 34 26 16 0 0 16 8 79 0 12
2017 Operational 20 16 16 0 8 31 8 60 13 12
2017 Other occupational category 33 22 14 3 2 20 6 74 6 3544
2014 Executive 65 17 6 1 0 9 3 92 1 410
2014 Scientific and Professional 14 18 22 4 4 32 6 53 12 4959
2014 Administration and Foreign Services 22 18 17 3 2 31 7 65 8 3455
2014 Administrative Support 21 40 17 4 4 11 4 72 9 100
2014 Operational 26 25 21 0 4 21 4 67 5 27
2014 Other occupational category 24 20 19 3 2 26 6 64 8 22603

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 33 15 4 3 8 1 75 8 4862
2020 Administration and Foreign Services 46 29 12 3 2 7 1 82 5 21374
2020 Other occupational category 56 28 8 2 2 3 1 88 4 3645
2019 Executive 73 21 4 2 0 1 0 94 2 379
2019 Scientific and Professional 32 31 17 5 5 9 1 70 11 4471
2019 Administration and Foreign Services 43 28 15 3 3 7 1 78 6 20069
2019 Other occupational category 56 26 8 2 2 6 1 87 5 4097
2018 Executive 68 24 4 2 1 1 0 93 3 367
2018 Scientific and Professional 26 34 20 5 5 9 1 66 11 4247
2018 Administration and Foreign Services 37 32 17 3 3 7 1 75 7 19088
2018 Technical 57 7 29 0 0 7 0 69 0 14
2018 Administrative Support 58 25 6 0 4 7 0 90 4 72
2018 Operational 39 37 6 6 11 0 0 76 17 16
2018 Other occupational category 49 29 12 3 2 4 1 82 5 3517
2017 Executive 71 20 4 2 1 2 0 93 3 346
2017 Scientific and Professional 25 34 18 5 5 12 1 68 11 4564
2017 Administration and Foreign Services 37 32 15 3 3 9 1 77 6 19581
2017 Administrative Support 34 50 16 0 0 0 0 84 0 12
2017 Operational 28 23 33 0 8 8 0 56 9 12
2017 Other occupational category 50 30 9 2 2 5 1 86 4 3537
2014 Executive 78 16 3 1 0 2 0 96 2 411
2014 Scientific and Professional 27 35 18 4 4 12 1 71 9 4958
2014 Administration and Foreign Services 39 31 13 3 2 11 1 80 5 3451
2014 Administrative Support 31 44 14 4 2 6 0 79 6 100
2014 Operational 30 39 21 0 4 7 0 74 4 27
2014 Other occupational category 40 31 14 3 2 8 1 79 5 22591

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 9 91 4843
2020 Administration and Foreign Services 9 91 21267
2020 Other occupational category 8 92 3633

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 12 88 4856
2020 Administration and Foreign Services 14 86 21290
2020 Other occupational category 13 87 3632
2019 Executive 9 91 380
2019 Scientific and Professional 14 86 4467
2019 Administration and Foreign Services 18 82 20110
2019 Other occupational category 11 89 4106
2017 Executive 7 93 348
2017 Scientific and Professional 16 84 4568
2017 Administration and Foreign Services 18 82 19614
2017 Other occupational category 12 88 3543
2014 Executive 6 94 411
2014 Scientific and Professional 14 86 4953
2014 Administration and Foreign Services 13 87 3455
2014 Administrative Support 21 79 99
2014 Other occupational category 16 84 22561

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 53 47 583
2020 Administration and Foreign Services 55 45 3083
2020 Other occupational category 63 37 520

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 78 22 581
2020 Administration and Foreign Services 82 18 3084
2020 Other occupational category 87 13 522
2019 Executive 88 12 33
2019 Scientific and Professional 78 22 642
2019 Administration and Foreign Services 83 17 3650
2019 Other occupational category 84 16 462
2017 Executive 72 28 25
2017 Scientific and Professional 75 25 721
2017 Administration and Foreign Services 82 18 3538
2017 Other occupational category 77 23 426
2014 Executive 78 22 23
2014 Scientific and Professional 75 25 700
2014 Administration and Foreign Services 81 19 458
2014 Administrative Support 76 24 20
2014 Other occupational category 83 17 3610

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 40 38 10 7 4 1 0 79 11 452
2020 Administration and Foreign Services 50 34 6 7 2 0 0 84 9 2515
2020 Other occupational category 58 27 6 7 2 0 0 85 9 463
2019 Executive 62 28 3 3 3 0 0 90 7 29
2019 Scientific and Professional 37 37 7 13 4 1 1 75 18 496
2019 Administration and Foreign Services 45 33 6 9 5 0 0 79 14 3011
2019 Other occupational category 55 28 5 9 2 1 1 84 11 388
2017 Executive 72 22 0 6 0 0 0 94 6 18
2017 Scientific and Professional 35 41 8 8 6 1 0 77 15 543
2017 Administration and Foreign Services 44 37 5 8 4 1 0 83 12 2887
2017 Other occupational category 55 27 3 9 4 0 1 84 13 330
2014 Executive 67 28 6 0 0 0 0 94 0 18
2014 Scientific and Professional 40 38 8 8 4 1 1 80 12 525
2014 Administration and Foreign Services 54 30 5 7 4 0 0 84 11 372
2014 Administrative Support 50 38 0 13 0 0 0 88 13 16
2014 Other occupational category 53 31 5 7 4 0 0 85 10 2985

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 32 9 5 3 3 4 82 8 4866
2020 Administration and Foreign Services 53 28 8 3 2 2 3 87 5 21376
2020 Other occupational category 58 26 8 3 1 2 2 87 5 3648
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 35 36 15 7 3 4 0 74 11 4857
2020 Administration and Foreign Services 41 33 13 7 3 4 0 77 10 21321
2020 Other occupational category 46 33 10 6 2 2 1 82 8 3629

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 36 45 10 7 1 0 0 81 9 4874
2020 Administration and Foreign Services 47 38 8 5 1 0 0 85 6 21422
2020 Other occupational category 45 40 8 6 1 1 0 85 7 3642

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 37 42 12 7 2 1 0 79 9 4853
2020 Administration and Foreign Services 46 36 10 6 2 1 0 83 7 21322
2020 Other occupational category 45 38 9 7 1 1 0 83 8 3621

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 35 44 14 5 1 0 0 79 6 4832
2020 Administration and Foreign Services 41 36 15 4 1 1 1 79 5 21271
2020 Other occupational category 45 37 12 4 1 1 1 83 5 3612

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 40 10 4 1 1 0 85 5 4854
2020 Administration and Foreign Services 51 33 10 3 1 1 1 86 4 21320
2020 Other occupational category 54 33 7 3 1 1 1 88 4 3625

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 59 20 5 1 1 10 5 93 1 4857
2020 Administration and Foreign Services 67 16 5 1 0 8 3 93 1 21361
2020 Other occupational category 71 15 4 0 0 6 2 95 1 3629

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 54 35 7 3 1 1 0 89 4 4848
2020 Administration and Foreign Services 57 30 7 3 1 2 0 89 4 21303
2020 Other occupational category 63 27 6 2 0 2 1 92 2 3629

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 32 10 8 4 1 0 78 12 4852
2020 Administration and Foreign Services 53 28 8 5 3 1 0 82 9 21309
2020 Other occupational category 58 27 6 5 3 1 0 85 8 3629

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 55 32 8 3 2 1 0 87 5 4862
2020 Administration and Foreign Services 60 27 7 3 2 1 1 88 4 21337
2020 Other occupational category 65 25 6 2 1 1 0 91 3 3623

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 99 1 390
2020 Scientific and Professional 99 1 299
2020 Administration and Foreign Services 98 2 570
2020 Other occupational category 98 2 3149

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 29 44 11 11 4 0 0 73 15 384
2020 Scientific and Professional 17 40 18 20 4 0 0 58 24 295
2020 Administration and Foreign Services 23 36 18 15 8 0 0 59 23 557
2020 Other occupational category 22 43 15 15 5 0 0 65 20 3066

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 41 43 10 4 1 1 0 85 5 4864
2020 Administration and Foreign Services 46 37 10 4 1 1 0 85 5 21387
2020 Other occupational category 52 36 6 3 1 1 0 90 4 3636
2019 Executive 56 36 4 2 2 0 0 92 3 378
2019 Scientific and Professional 30 45 14 7 3 2 0 76 9 4464
2019 Administration and Foreign Services 35 40 14 6 3 2 0 76 9 20074
2019 Other occupational category 39 40 11 6 2 2 0 80 9 4095
2018 Executive 59 32 5 3 1 0 0 91 4 365
2018 Scientific and Professional 28 45 15 7 3 2 0 74 11 4237
2018 Administration and Foreign Services 33 41 15 6 3 2 0 75 10 19077
2018 Technical 36 21 29 14 0 0 0 57 14 14
2018 Administrative Support 44 38 10 1 4 3 0 84 6 72
2018 Operational 33 31 18 6 5 0 6 68 13 16
2018 Other occupational category 41 41 9 5 2 1 0 83 7 3513
2017 Executive 49 40 6 3 2 0 0 89 5 347
2017 Scientific and Professional 22 47 16 7 5 3 0 72 12 4558
2017 Administration and Foreign Services 27 42 16 7 4 4 0 72 12 19595
2017 Administrative Support 18 24 8 41 8 0 0 42 50 12
2017 Operational 12 41 16 8 15 8 0 57 25 12
2017 Other occupational category 35 43 10 6 3 3 0 80 9 3533

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 32 31 14 12 9 2 1 64 21 4860
2020 Administration and Foreign Services 42 28 12 9 6 2 1 72 16 21336
2020 Other occupational category 47 27 10 8 6 1 1 75 14 3633

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 31 14 4 3 4 1 79 7 4836
2020 Administration and Foreign Services 51 26 12 3 2 4 1 82 5 21301
2020 Other occupational category 56 26 10 3 2 2 1 84 5 3622

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 33 37 17 8 4 2 0 71 12 4873
2020 Administration and Foreign Services 39 34 15 6 3 2 0 75 10 21364
2020 Other occupational category 44 34 12 5 3 1 1 79 8 3636
2019 Executive 48 34 10 6 2 1 0 82 8 379
2019 Scientific and Professional 21 39 19 12 7 2 0 61 19 4467
2019 Administration and Foreign Services 28 36 17 11 6 2 0 65 17 20098
2019 Other occupational category 33 37 15 9 4 1 0 71 14 4101
2018 Executive 43 39 8 7 3 0 0 82 10 367
2018 Scientific and Professional 19 38 18 13 9 2 0 59 22 4245
2018 Administration and Foreign Services 26 37 17 11 7 2 0 64 18 19083
2018 Technical 36 21 29 7 7 0 0 57 14 14
2018 Administrative Support 38 42 8 7 3 3 0 82 10 74
2018 Operational 35 33 13 7 13 0 0 68 19 15
2018 Other occupational category 31 39 13 10 5 1 0 71 16 3520
2017 Executive 40 42 5 8 4 1 0 83 12 348
2017 Scientific and Professional 14 39 20 15 11 2 0 54 26 4567
2017 Administration and Foreign Services 19 40 18 13 8 2 0 61 21 19618
2017 Administrative Support 16 34 8 33 8 0 0 50 41 12
2017 Operational 12 25 8 39 16 0 0 36 56 12
2017 Other occupational category 24 43 14 12 5 1 0 68 17 3539

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 34 49 7 8 2 0 0 83 10 389
2020 Scientific and Professional 16 41 20 15 5 2 1 59 20 299
2020 Administration and Foreign Services 24 46 12 12 3 1 2 72 15 569
2020 Other occupational category 25 48 11 12 3 0 0 73 15 3146
2019 Executive 28 51 9 9 3 0 0 79 11 375
2019 Scientific and Professional 14 44 19 15 4 3 1 60 20 270
2019 Administration and Foreign Services 23 40 17 10 3 2 5 68 14 553
2019 Other occupational category 22 48 11 13 4 1 1 71 18 2932

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 34 25 18 11 11 0 1 60 22 4873
2020 Administration and Foreign Services 42 22 15 9 10 0 2 66 19 21413
2020 Other occupational category 42 26 16 8 7 0 2 69 15 3648

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 42 30 16 7 4 0 1 72 11 4850
2020 Administration and Foreign Services 39 29 17 8 5 0 1 69 13 21375
2020 Other occupational category 48 27 14 6 4 1 1 76 10 3632
2019 Executive 47 31 15 4 3 0 0 78 7 378
2019 Scientific and Professional 29 34 19 8 7 0 1 65 16 4468
2019 Administration and Foreign Services 31 30 19 9 10 0 1 62 19 20096
2019 Other occupational category 35 30 18 8 7 0 1 66 16 4105
2018 Executive 41 32 16 7 4 0 1 73 11 365
2018 Scientific and Professional 22 31 23 11 11 0 1 54 23 4257
2018 Administration and Foreign Services 28 29 21 10 11 0 1 58 21 19082
2018 Technical 23 31 15 23 8 0 0 54 31 13
2018 Administrative Support 42 19 28 5 1 1 3 63 7 74
2018 Operational 44 0 21 7 21 0 7 48 30 14
2018 Other occupational category 27 30 22 11 9 0 1 57 20 3520
2017 Executive 32 29 20 9 9 0 1 62 18 348
2017 Scientific and Professional 23 28 21 13 13 0 1 52 26 4567
2017 Administration and Foreign Services 28 28 19 11 11 1 2 57 23 19615
2017 Administrative Support 34 26 8 8 16 8 0 65 27 12
2017 Operational 16 36 15 24 0 0 8 57 26 12
2017 Other occupational category 26 28 20 12 12 0 1 55 25 3533

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 25 29 26 12 7 0 1 55 19 4866
2020 Administration and Foreign Services 27 30 24 11 7 0 1 57 18 21390
2020 Other occupational category 22 26 24 16 10 1 1 49 27 3643
2019 Executive 11 28 31 20 11 0 0 39 30 378
2019 Scientific and Professional 19 33 26 13 8 0 1 53 21 4468
2019 Administration and Foreign Services 25 31 24 12 7 0 1 57 19 20094
2019 Other occupational category 24 29 23 14 9 0 0 53 23 4096
2018 Executive 10 24 29 23 15 0 0 34 37 364
2018 Scientific and Professional 14 29 31 16 9 0 1 44 25 4246
2018 Administration and Foreign Services 21 28 28 14 8 0 1 49 22 19068
2018 Technical 14 36 29 14 7 0 0 50 21 14
2018 Administrative Support 36 24 24 9 4 1 0 62 14 74
2018 Operational 20 39 12 6 11 0 13 67 20 16
2018 Other occupational category 15 23 28 19 13 0 0 39 33 3514
2017 Executive 8 17 35 27 13 0 0 25 40 348
2017 Scientific and Professional 16 31 29 14 8 0 1 48 22 4563
2017 Administration and Foreign Services 22 29 26 13 8 0 2 52 22 19601
2017 Administrative Support 42 8 25 8 16 0 0 50 24 12
2017 Operational 16 16 28 23 16 0 0 32 39 12
2017 Other occupational category 18 26 26 18 12 0 1 44 30 3540

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 32 31 20 9 5 0 1 64 15 4857
2020 Administration and Foreign Services 39 28 16 8 4 1 3 70 13 21340
2020 Other occupational category 32 28 20 11 6 1 2 62 17 3633
2019 Executive 12 35 27 16 10 0 0 47 26 377
2019 Scientific and Professional 26 32 22 11 7 0 2 59 19 4445
2019 Administration and Foreign Services 36 30 17 8 5 1 3 69 14 20017
2019 Other occupational category 35 29 19 9 6 0 2 65 15 4091
2018 Executive 11 26 29 21 11 0 0 38 33 363
2018 Scientific and Professional 21 30 26 13 9 1 1 51 22 4235
2018 Administration and Foreign Services 29 28 22 11 7 1 3 59 18 18996
2018 Technical 29 36 14 21 0 0 0 64 21 14
2018 Administrative Support 34 27 22 5 3 5 4 67 9 74
2018 Operational 39 26 5 12 5 0 13 74 20 16
2018 Other occupational category 22 27 26 15 8 0 1 50 24 3500
2017 Executive 7 24 33 23 13 0 0 32 36 348
2017 Scientific and Professional 21 31 22 14 9 0 2 54 23 4564
2017 Administration and Foreign Services 28 29 20 11 7 1 4 60 19 19575
2017 Administrative Support 42 18 7 8 24 0 0 60 32 12
2017 Operational 16 25 28 16 15 0 0 41 31 12
2017 Other occupational category 26 28 23 13 8 0 2 55 22 3537

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 41 24 16 8 4 2 4 70 13 4840
2020 Administration and Foreign Services 40 24 16 9 6 2 3 67 15 21303
2020 Other occupational category 33 26 19 12 7 2 1 61 19 3631
2019 Executive 21 32 25 16 5 0 0 53 21 377
2019 Scientific and Professional 30 27 18 11 7 2 5 62 19 4431
2019 Administration and Foreign Services 35 25 18 10 8 1 2 63 18 20006
2019 Other occupational category 33 25 19 12 9 1 1 59 21 4086
2018 Executive 15 31 28 20 6 0 0 46 26 363
2018 Scientific and Professional 27 26 21 12 8 2 4 57 21 4227
2018 Administration and Foreign Services 29 25 20 12 9 2 3 56 23 19008
2018 Technical 36 29 21 7 7 0 0 64 14 14
2018 Administrative Support 38 21 19 5 4 4 8 67 11 73
2018 Operational 52 0 18 6 11 0 13 59 20 16
2018 Other occupational category 21 22 25 18 12 0 2 44 30 3501
2017 Executive 15 22 34 18 10 0 0 38 28 345
2017 Scientific and Professional 29 25 19 11 7 3 6 60 20 4561
2017 Administration and Foreign Services 28 24 19 13 10 2 4 55 24 19608
2017 Administrative Support 50 18 0 24 7 0 0 68 32 12
2017 Operational 0 36 16 15 25 0 8 39 43 12
2017 Other occupational category 24 24 21 16 12 0 2 49 29 3540

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 62 16 8 3 2 1 9 86 5 4840
2020 Administration and Foreign Services 63 17 8 3 2 1 7 87 5 21298
2020 Other occupational category 54 20 11 6 4 1 3 77 11 3628
2019 Executive 24 32 22 13 8 0 1 56 21 378
2019 Scientific and Professional 65 14 5 2 1 0 12 91 3 4445
2019 Administration and Foreign Services 67 16 5 2 1 1 8 91 3 20015
2019 Other occupational category 62 19 8 4 2 0 5 85 7 4088
2018 Executive 20 26 26 17 11 0 0 46 28 364
2018 Scientific and Professional 60 16 7 2 1 1 13 88 4 4237
2018 Administration and Foreign Services 61 17 8 2 1 1 10 87 4 19001
2018 Technical 57 29 7 0 7 0 0 86 7 14
2018 Administrative Support 62 11 3 4 0 4 16 92 5 74
2018 Operational 57 12 6 0 5 0 19 85 7 16
2018 Other occupational category 51 21 14 5 4 0 5 76 9 3504
2017 Executive 12 31 29 15 10 0 2 44 26 348
2017 Scientific and Professional 54 17 6 2 1 1 18 88 4 4552
2017 Administration and Foreign Services 56 16 7 2 1 1 16 87 5 19568
2017 Administrative Support 74 18 8 0 0 0 0 92 0 12
2017 Operational 65 9 0 0 9 0 17 89 11 11
2017 Other occupational category 50 23 11 5 3 0 8 79 9 3539

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 34 30 20 9 6 0 0 64 16 4864
2020 Administration and Foreign Services 37 28 18 9 6 0 1 66 15 21348
2020 Other occupational category 34 29 21 9 7 0 0 64 16 3638
2019 Executive 19 34 28 11 8 0 0 53 19 380
2019 Scientific and Professional 39 31 16 7 5 0 1 71 12 4461
2019 Administration and Foreign Services 39 29 17 7 6 0 1 69 13 20079
2019 Other occupational category 39 30 17 8 5 0 1 69 13 4093
2018 Executive 19 26 27 17 12 0 0 44 29 362
2018 Scientific and Professional 35 30 19 9 6 0 1 66 15 4241
2018 Administration and Foreign Services 37 27 19 8 6 0 1 65 15 19050
2018 Technical 43 29 14 14 0 0 0 71 14 14
2018 Administrative Support 39 27 26 4 1 1 1 68 6 74
2018 Operational 52 25 0 5 5 0 13 88 12 16
2018 Other occupational category 33 27 23 10 7 0 0 60 17 3519
2017 Executive 15 31 33 13 8 0 0 46 20 347
2017 Scientific and Professional 31 30 21 10 6 0 1 62 17 4549
2017 Administration and Foreign Services 34 30 20 9 6 0 1 65 15 19535
2017 Administrative Support 43 30 9 9 9 0 0 73 18 11
2017 Operational 25 8 36 15 8 0 8 35 25 12
2017 Other occupational category 33 31 21 9 6 0 0 64 15 3536

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 28 25 21 12 10 0 4 56 23 4855
2020 Administration and Foreign Services 36 24 18 9 8 0 6 63 18 21316
2020 Other occupational category 39 24 17 8 6 0 5 67 15 3630

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 31 35 20 8 3 1 1 68 11 4856
2020 Administration and Foreign Services 40 32 17 6 3 1 2 74 9 21280
2020 Other occupational category 38 34 17 6 3 1 1 73 9 3622
2019 Executive 41 38 14 6 1 0 1 79 7 376
2019 Scientific and Professional 25 37 22 9 5 1 2 63 14 4461
2019 Administration and Foreign Services 35 34 18 7 4 1 2 71 11 20057
2019 Other occupational category 36 34 19 7 3 0 1 71 10 4102
2018 Executive 33 37 22 6 3 0 0 70 9 365
2018 Scientific and Professional 19 36 26 11 6 1 1 56 18 4248
2018 Administration and Foreign Services 29 34 21 9 5 1 2 64 14 19001
2018 Technical 36 21 36 7 0 0 0 57 7 14
2018 Administrative Support 45 25 16 4 3 1 5 75 7 73
2018 Operational 33 37 6 5 5 0 13 80 12 16
2018 Other occupational category 26 37 21 11 5 0 1 63 15 3508
2017 Executive 36 36 16 8 4 0 0 72 12 346
2017 Scientific and Professional 21 32 25 12 7 1 2 54 20 4546
2017 Administration and Foreign Services 30 32 20 9 4 1 2 65 14 19515
2017 Administrative Support 28 36 18 9 9 0 0 65 18 11
2017 Operational 25 36 0 31 0 0 8 66 34 12
2017 Other occupational category 30 35 20 9 5 0 1 66 14 3530

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 25 34 23 11 5 1 1 60 16 4847
2020 Administration and Foreign Services 30 32 20 10 5 1 1 64 15 21287
2020 Other occupational category 26 32 24 12 5 1 1 58 18 3622
2019 Executive 23 43 21 10 3 0 0 66 13 375
2019 Scientific and Professional 22 33 24 12 7 1 1 57 19 4456
2019 Administration and Foreign Services 29 33 20 10 6 1 2 63 16 20037
2019 Other occupational category 29 33 21 10 6 0 1 62 16 4095
2018 Executive 17 40 24 16 3 0 0 57 19 363
2018 Scientific and Professional 17 31 26 15 8 1 1 49 24 4237
2018 Administration and Foreign Services 24 31 24 12 7 1 2 57 19 18993
2018 Technical 21 36 21 14 7 0 0 57 21 14
2018 Administrative Support 41 20 28 3 4 1 3 63 7 74
2018 Operational 38 26 18 0 5 0 13 73 6 16
2018 Other occupational category 18 31 27 15 8 0 1 50 23 3516
2017 Executive 16 37 24 16 8 0 0 53 24 347
2017 Scientific and Professional 17 30 25 16 9 1 1 49 26 4545
2017 Administration and Foreign Services 24 31 22 13 7 1 2 57 20 19535
2017 Administrative Support 37 18 36 9 0 0 0 55 9 11
2017 Operational 16 36 8 39 0 0 0 53 39 12
2017 Other occupational category 22 30 23 15 9 0 1 53 24 3533

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 35 32 18 8 4 1 1 68 13 4846
2020 Administration and Foreign Services 41 30 16 8 4 1 1 72 12 21295
2020 Other occupational category 37 34 17 8 4 0 1 71 12 3625
2019 Executive 47 35 13 4 1 0 1 82 5 377
2019 Scientific and Professional 31 32 20 10 5 1 1 64 15 4452
2019 Administration and Foreign Services 39 31 16 8 4 0 1 71 13 20024
2019 Other occupational category 39 33 16 7 4 0 1 72 12 4096
2018 Executive 36 40 18 4 1 0 1 77 5 363
2018 Scientific and Professional 24 33 22 12 7 1 2 58 19 4241
2018 Administration and Foreign Services 33 31 19 9 5 0 2 65 15 18992
2018 Technical 31 38 23 8 0 0 0 69 8 13
2018 Administrative Support 49 23 18 4 4 0 3 74 8 74
2018 Operational 38 32 17 0 0 0 13 80 0 16
2018 Other occupational category 29 34 20 10 5 0 1 64 15 3508
2017 Executive 39 36 13 8 3 0 0 75 11 347
2017 Scientific and Professional 24 33 21 13 6 1 2 58 20 4543
2017 Administration and Foreign Services 33 31 18 9 5 1 3 66 15 19532
2017 Administrative Support 27 39 0 35 0 0 0 65 35 11
2017 Operational 25 20 33 16 7 0 0 44 23 12
2017 Other occupational category 34 32 18 10 5 0 1 67 15 3532

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 43 27 15 8 5 1 1 72 13 4839
2020 Administration and Foreign Services 49 25 12 6 4 1 1 77 11 21230
2020 Other occupational category 51 26 12 6 4 0 1 78 10 3614
2019 Executive 59 24 10 4 3 0 1 84 6 376
2019 Scientific and Professional 36 29 17 9 8 1 1 66 17 4449
2019 Administration and Foreign Services 44 27 14 7 6 1 1 72 13 20019
2019 Other occupational category 51 26 12 6 4 0 1 77 10 4098

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 24 30 24 13 7 0 0 55 21 4852
2020 Administration and Foreign Services 30 31 21 11 6 0 1 62 17 21327
2020 Other occupational category 31 32 22 10 5 0 1 64 15 3631

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 23 32 25 12 7 0 0 55 20 4847
2020 Administration and Foreign Services 26 31 21 12 8 0 1 58 20 21316
2020 Other occupational category 22 30 24 14 8 0 0 53 23 3625
2019 Executive 29 32 24 11 3 0 0 62 14 374
2019 Scientific and Professional 25 31 24 12 6 1 1 57 18 4440
2019 Administration and Foreign Services 31 31 20 10 6 0 1 63 17 19957
2019 Other occupational category 32 32 20 10 6 0 0 64 16 4089
2018 Executive 20 32 25 16 7 0 0 53 22 365
2018 Scientific and Professional 20 31 25 15 8 0 1 52 23 4224
2018 Administration and Foreign Services 26 30 23 12 7 0 1 57 20 18964
2018 Technical 21 36 21 21 0 0 0 57 21 14
2018 Administrative Support 35 20 23 11 8 1 1 57 19 74
2018 Operational 28 26 20 19 0 0 7 58 21 15
2018 Other occupational category 21 31 25 15 8 0 0 52 23 3501
2017 Executive 17 29 30 15 8 0 0 46 23 346
2017 Scientific and Professional 20 31 24 15 8 1 1 52 23 4533
2017 Administration and Foreign Services 26 31 22 12 7 1 2 59 19 19503
2017 Administrative Support 37 19 26 0 18 0 0 57 18 11
2017 Operational 8 28 33 16 7 0 8 39 25 12
2017 Other occupational category 24 30 23 14 7 0 1 55 22 3523

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 44 30 16 6 3 0 1 75 9 4836
2020 Administration and Foreign Services 54 26 12 4 2 0 1 82 6 21217
2020 Other occupational category 54 27 12 3 1 1 2 83 5 3616
2019 Executive 71 18 9 2 0 0 0 89 2 373
2019 Scientific and Professional 43 28 15 7 5 0 2 73 12 4437
2019 Administration and Foreign Services 57 23 10 4 3 0 2 83 7 19996
2019 Other occupational category 64 21 9 3 2 0 1 86 5 4081
2018 Executive 64 21 10 3 1 0 1 85 4 359
2018 Scientific and Professional 40 26 16 9 6 0 3 69 15 4218
2018 Administration and Foreign Services 55 22 11 5 3 0 3 80 9 18932
2018 Technical 69 8 15 8 0 0 0 77 8 13
2018 Administrative Support 59 20 11 5 1 1 1 82 7 74
2018 Operational 51 19 18 0 5 0 6 75 6 16
2018 Other occupational category 59 22 10 5 2 0 2 83 7 3495
2017 Executive 71 17 9 1 2 0 0 89 2 348
2017 Scientific and Professional 39 27 17 9 6 0 2 68 15 4568
2017 Administration and Foreign Services 54 23 12 5 3 0 3 80 8 19617
2017 Administrative Support 26 24 18 24 7 0 0 50 32 12
2017 Operational 47 28 16 8 0 0 0 75 8 12
2017 Other occupational category 63 20 10 4 2 0 1 84 6 3542

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 26 37 22 9 5 0 0 63 15 4842
2020 Administration and Foreign Services 36 35 18 7 4 0 1 72 10 21253
2020 Other occupational category 37 34 19 7 3 0 0 72 9 3616

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 62 19 8 2 2 1 6 87 5 4832
2020 Administration and Foreign Services 68 17 6 2 2 1 4 89 4 21242
2020 Other occupational category 74 15 5 2 1 1 4 93 2 3622
2019 Executive 89 5 2 1 0 0 4 97 1 372
2019 Scientific and Professional 66 13 6 2 3 1 9 88 5 4444
2019 Administration and Foreign Services 71 13 5 2 2 1 6 90 4 19985
2019 Other occupational category 79 10 3 1 1 0 5 95 2 4092
2018 Executive 82 11 4 1 0 0 2 95 1 361
2018 Scientific and Professional 60 17 8 3 3 1 8 84 7 4234
2018 Administration and Foreign Services 68 15 7 3 2 1 5 88 5 18963
2018 Technical 64 29 0 7 0 0 0 93 7 14
2018 Administrative Support 67 10 16 0 1 1 4 81 1 73
2018 Operational 51 26 5 0 5 0 13 88 6 16
2018 Other occupational category 74 14 6 2 1 0 4 91 3 3504

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 74 11 5 3 3 1 3 89 6 4847
2020 Administration and Foreign Services 80 8 4 2 2 1 3 92 4 21260
2020 Other occupational category 82 8 4 2 2 1 2 92 4 3614
2019 Executive 80 9 5 3 1 0 2 90 5 377
2019 Scientific and Professional 64 15 7 5 5 1 3 83 10 4465
2019 Administration and Foreign Services 73 11 6 3 4 1 3 87 7 20029
2019 Other occupational category 77 10 5 2 3 0 2 90 5 4086
2018 Executive 78 9 6 2 3 0 2 89 5 365
2018 Scientific and Professional 60 18 7 5 5 2 4 82 10 4232
2018 Administration and Foreign Services 69 13 6 3 4 1 4 86 7 18972
2018 Technical 79 14 0 7 0 0 0 93 7 14
2018 Administrative Support 70 11 7 4 4 1 3 85 8 74
2018 Operational 51 26 0 6 11 0 6 82 18 16
2018 Other occupational category 73 12 6 3 3 1 2 88 6 3502
2017 Executive 82 11 2 3 2 0 1 94 4 348
2017 Scientific and Professional 60 17 7 5 5 2 4 82 11 4570
2017 Administration and Foreign Services 71 13 6 3 3 1 4 88 6 19600
2017 Administrative Support 66 26 8 0 0 0 0 92 0 12
2017 Operational 49 27 8 0 8 0 8 82 9 12
2017 Other occupational category 76 11 5 3 2 0 2 90 5 3548

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 73 16 5 2 1 0 3 92 3 4824
2020 Administration and Foreign Services 75 15 5 2 1 0 2 92 3 21190
2020 Other occupational category 71 18 6 2 1 0 1 91 3 3600
2019 Executive 64 26 7 2 1 0 1 91 3 376
2019 Scientific and Professional 58 26 8 3 2 0 2 87 5 4441
2019 Administration and Foreign Services 62 23 8 3 2 0 2 87 5 19964
2019 Other occupational category 62 25 8 2 1 0 1 88 4 4075
2018 Executive 58 30 8 2 1 0 1 89 3 364
2018 Scientific and Professional 54 28 10 3 2 0 2 85 5 4245
2018 Administration and Foreign Services 56 26 10 3 2 0 2 84 6 19051
2018 Technical 71 29 0 0 0 0 0 100 0 14
2018 Administrative Support 66 14 14 3 1 0 3 82 4 74
2018 Operational 44 50 0 5 0 0 0 95 5 16
2018 Other occupational category 54 28 10 3 2 0 1 84 5 3521
2017 Executive 66 25 4 3 1 0 1 93 4 347
2017 Scientific and Professional 55 27 9 4 2 0 3 85 6 4566
2017 Administration and Foreign Services 58 26 8 3 2 0 3 87 5 19602
2017 Administrative Support 50 18 24 7 0 0 0 68 7 12
2017 Operational 24 43 25 0 0 0 8 73 0 12
2017 Other occupational category 58 27 9 3 1 0 1 87 4 3533

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 64 18 7 4 4 0 2 83 9 4835
2020 Administration and Foreign Services 71 14 6 3 3 1 2 88 6 21256
2020 Other occupational category 72 15 6 3 2 0 1 88 6 3607
2019 Executive 66 19 7 3 2 0 1 87 6 376
2019 Scientific and Professional 54 21 10 6 6 1 2 78 12 4434
2019 Administration and Foreign Services 64 18 8 4 4 0 2 84 8 19934
2019 Other occupational category 67 17 8 4 3 0 1 85 7 4074
2018 Executive 60 25 7 4 3 0 1 85 7 363
2018 Scientific and Professional 46 24 13 8 7 0 2 72 15 4234
2018 Administration and Foreign Services 57 21 10 5 5 0 2 80 10 18974
2018 Technical 64 14 14 0 7 0 0 79 7 14
2018 Administrative Support 66 14 12 3 3 0 3 82 6 74
2018 Operational 57 13 13 0 17 0 0 70 17 16
2018 Other occupational category 56 23 10 6 4 0 1 80 10 3508
2017 Executive 68 20 4 4 3 0 0 89 7 346
2017 Scientific and Professional 49 23 12 6 7 1 3 74 13 4565
2017 Administration and Foreign Services 61 19 8 5 3 1 3 83 9 19601
2017 Administrative Support 66 18 8 0 8 0 0 84 8 12
2017 Operational 43 16 0 25 8 0 8 64 36 12
2017 Other occupational category 64 19 7 5 3 0 1 84 8 3539

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 56 6 2 1 0 1 33 94 2 4847
2020 Administration and Foreign Services 65 5 2 1 0 1 26 96 2 21274
2020 Other occupational category 49 25 12 4 2 0 7 80 7 3628
2019 Executive 42 39 13 3 2 0 1 82 5 379
2019 Scientific and Professional 53 7 3 1 1 0 35 93 3 4421
2019 Administration and Foreign Services 62 7 2 1 1 0 27 95 2 19862
2019 Other occupational category 50 25 12 5 2 0 6 80 7 4073
2018 Executive 39 35 19 4 3 0 0 74 7 362
2018 Scientific and Professional 45 8 4 1 0 1 41 91 2 4196
2018 Administration and Foreign Services 56 7 3 1 1 0 32 94 2 18892
2018 Technical 77 15 0 0 0 0 8 100 0 13
2018 Administrative Support 64 7 3 0 1 1 24 95 2 74
2018 Operational 45 18 6 0 0 0 30 91 0 16
2018 Other occupational category 38 30 17 7 3 0 5 71 11 3498
2017 Executive 43 37 14 3 1 0 1 81 5 348
2017 Scientific and Professional 45 8 3 1 1 1 41 92 3 4558
2017 Administration and Foreign Services 56 8 2 1 0 1 31 94 2 19585
2017 Administrative Support 72 10 0 0 0 0 18 100 0 11
2017 Operational 47 28 0 0 0 0 24 100 0 12
2017 Other occupational category 45 28 14 6 2 0 5 76 8 3540

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 57 23 11 4 2 0 4 83 5 4866
2020 Administration and Foreign Services 66 18 7 3 2 1 4 88 5 21384
2020 Other occupational category 70 18 6 2 1 1 2 91 3 3643
2019 Executive 72 18 6 1 1 0 2 92 2 377
2019 Scientific and Professional 52 24 12 4 2 1 6 81 6 4441
2019 Administration and Foreign Services 65 18 8 2 2 0 5 87 4 19930
2019 Other occupational category 69 19 7 2 1 0 2 90 3 4073
2018 Executive 70 22 6 1 0 0 1 92 2 361
2018 Scientific and Professional 45 26 15 5 3 0 6 76 8 4228
2018 Administration and Foreign Services 59 20 9 3 2 0 7 84 6 18949
2018 Technical 71 21 0 7 0 0 0 93 7 14
2018 Administrative Support 69 11 11 1 1 0 7 86 3 75
2018 Operational 32 25 26 17 0 0 0 57 17 16
2018 Other occupational category 61 23 9 3 1 0 3 87 4 3509
2017 Executive 72 20 5 1 1 0 2 93 2 344
2017 Scientific and Professional 47 25 14 5 2 1 8 78 8 4538
2017 Administration and Foreign Services 60 18 8 3 2 1 8 87 5 19503
2017 Administrative Support 59 0 10 8 7 0 16 70 19 12
2017 Operational 49 28 7 0 0 0 16 92 0 12
2017 Other occupational category 65 20 8 3 1 0 3 88 4 3513

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 68 19 6 2 2 1 2 90 4 4863
2020 Administration and Foreign Services 60 16 9 6 7 0 2 78 13 21411
2020 Other occupational category 68 14 9 4 4 0 1 83 8 3645
2019 Executive 91 6 1 0 0 0 1 98 1 379
2019 Scientific and Professional 69 16 6 2 3 1 4 89 5 4457
2019 Administration and Foreign Services 55 15 9 6 11 1 3 72 18 20027
2019 Other occupational category 70 13 7 4 4 0 2 84 8 4082
2018 Executive 91 6 1 0 0 0 2 98 1 363
2018 Scientific and Professional 64 19 7 3 2 1 5 87 5 4245
2018 Administration and Foreign Services 52 16 10 7 11 0 4 71 19 19042
2018 Technical 29 36 7 7 14 7 0 69 23 14
2018 Administrative Support 35 17 21 13 11 0 3 53 25 75
2018 Operational 25 18 19 25 6 0 6 46 33 16
2018 Other occupational category 69 14 7 4 4 0 2 85 8 3517
2017 Executive 89 7 1 1 1 0 1 97 1 347
2017 Scientific and Professional 58 22 7 3 3 1 5 85 7 4569
2017 Administration and Foreign Services 49 17 10 8 11 1 4 69 20 19624
2017 Administrative Support 34 26 16 8 8 0 8 65 18 12
2017 Operational 44 31 0 0 8 0 16 90 10 12
2017 Other occupational category 67 16 7 4 4 0 2 85 8 3545

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 41 32 17 6 3 0 1 74 9 4864
2020 Administration and Foreign Services 43 31 16 6 3 0 1 75 9 21393
2020 Other occupational category 50 29 15 4 2 0 1 79 6 3644
2019 Executive 69 20 9 1 1 0 1 89 2 377
2019 Scientific and Professional 48 29 13 5 2 0 2 79 7 4449
2019 Administration and Foreign Services 48 29 13 4 3 0 2 79 8 19981
2019 Other occupational category 55 28 11 3 2 0 1 84 5 4077
2018 Executive 62 23 9 5 0 0 1 85 6 364
2018 Scientific and Professional 41 31 16 5 3 1 3 75 8 4233
2018 Administration and Foreign Services 44 30 15 6 3 0 2 76 9 19015
2018 Technical 58 25 8 8 0 0 0 83 8 12
2018 Administrative Support 51 27 14 0 3 0 5 83 3 73
2018 Operational 63 25 0 6 0 0 6 93 7 16
2018 Other occupational category 50 30 13 4 2 0 1 81 6 3516
2017 Executive 63 23 10 2 1 0 1 87 3 348
2017 Scientific and Professional 40 33 15 6 3 1 3 76 9 4560
2017 Administration and Foreign Services 45 31 14 5 2 0 3 78 8 19593
2017 Administrative Support 72 19 0 9 0 0 0 91 9 11
2017 Operational 51 16 0 8 8 0 16 80 20 12
2017 Other occupational category 51 31 12 4 2 0 1 83 5 3535

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 20 40 26 9 5 0 0 61 13 4872
2020 Administration and Foreign Services 31 39 20 6 4 0 0 70 10 21406
2020 Other occupational category 34 43 16 5 2 0 0 77 7 3645

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 13 35 37 11 4 0 0 48 15 4863
2020 Administration and Foreign Services 19 36 32 10 3 0 0 55 13 21401
2020 Other occupational category 17 34 34 12 3 0 0 51 15 3638
2019 Executive 10 31 42 13 4 0 0 41 17 379
2019 Scientific and Professional 15 34 35 11 4 0 0 49 15 4481
2019 Administration and Foreign Services 18 35 32 10 4 0 0 54 14 20141
2019 Other occupational category 19 36 31 10 4 0 0 56 14 4105
2018 Executive 9 27 41 18 5 0 0 36 24 366
2018 Scientific and Professional 10 31 40 13 5 0 0 42 18 4266
2018 Administration and Foreign Services 16 34 34 12 4 0 0 49 16 19124
2018 Technical 21 43 29 7 0 0 0 64 7 14
2018 Administrative Support 24 28 35 12 0 0 1 53 12 75
2018 Operational 38 13 13 13 11 6 6 58 27 16
2018 Other occupational category 14 29 37 15 5 0 0 44 19 3524
2017 Executive 6 23 44 21 6 0 0 29 26 348
2017 Scientific and Professional 8 28 43 15 6 0 0 36 21 4571
2017 Administration and Foreign Services 14 32 37 12 5 0 0 46 17 19644
2017 Administrative Support 26 8 50 8 8 0 0 34 16 12
2017 Operational 8 16 59 16 0 0 0 24 16 12
2017 Other occupational category 13 30 37 14 6 0 0 43 20 3548

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 7 17 45 23 8 0 0 31 24 4843
2020 Administration and Foreign Services 10 18 40 23 9 0 0 32 27 21305
2020 Other occupational category 10 21 38 20 10 0 0 30 32 3625
2019 Executive 9 16 49 20 6 0 0 26 26 377
2019 Scientific and Professional 8 16 44 24 7 0 0 31 25 4425
2019 Administration and Foreign Services 10 18 38 23 10 0 0 33 28 19956
2019 Other occupational category 9 18 39 23 11 0 0 33 28 4072
2018 Executive 10 24 42 18 5 0 0 23 35 354
2018 Scientific and Professional 8 19 44 22 7 0 0 28 27 4217
2018 Administration and Foreign Services 10 18 39 23 10 0 0 33 28 18880
2018 Technical 0 8 38 31 23 0 0 54 8 13
2018 Administrative Support 7 21 36 19 15 1 1 35 28 73
2018 Operational 11 14 14 47 7 7 0 58 27 15
2018 Other occupational category 11 20 40 20 8 0 0 28 31 3482
2017 Executive 9 23 47 15 6 0 0 22 31 348
2017 Scientific and Professional 8 18 45 22 6 0 0 28 26 4554
2017 Administration and Foreign Services 8 19 40 22 10 0 1 32 27 19552
2017 Administrative Support 24 16 26 18 16 0 0 34 40 12
2017 Operational 8 35 33 16 8 0 0 25 43 12
2017 Other occupational category 9 20 41 21 9 0 0 29 30 3536
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 14 64 21 1 82 18 4878
2020 Administration and Foreign Services 14 57 27 2 81 19 21447
2020 Other occupational category 16 60 22 3 79 21 3648

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Scientific and Professional 56 44 674
2020 Administration and Foreign Services 59 41 2946
2020 Other occupational category 60 40 605

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 62 14 7 2 1 3 11 88 4 4864
2020 Administration and Foreign Services 51 18 9 4 3 4 12 82 7 21399
2020 Other occupational category 60 15 7 2 2 3 11 88 5 3643
2019 Executive 74 13 5 2 2 0 4 91 4 376
2019 Scientific and Professional 58 17 9 3 3 1 8 84 7 4423
2019 Administration and Foreign Services 52 18 11 5 5 2 7 78 10 19943
2019 Other occupational category 59 16 8 4 3 1 8 83 8 4072
2018 Executive 72 11 5 4 1 0 7 89 5 366
2018 Scientific and Professional 57 16 8 4 3 2 10 82 8 4246
2018 Administration and Foreign Services 53 17 10 6 5 2 8 77 12 19078
2018 Technical 57 21 0 0 7 0 14 92 8 14
2018 Administrative Support 68 12 5 1 1 3 9 91 3 74
2018 Operational 31 12 31 6 0 0 19 54 8 16
2018 Other occupational category 58 16 9 5 3 1 7 81 9 3512

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 11 24 15 23 19 2 7 38 45 677
2020 Administration and Foreign Services 14 24 20 18 15 2 7 42 36 2950
2020 Other occupational category 16 23 19 16 18 2 6 43 36 608

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Scientific and Professional 9 23 15 24 25 0 4 33 52 675
2020 Administration and Foreign Services 11 22 18 21 21 2 5 36 45 2951
2020 Other occupational category 9 21 18 20 23 3 6 33 47 605
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