2020 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 39 11 6 3 0 0 80 9 24534
2020 Term 49 35 10 4 2 0 0 84 6 5575
2020 Student 50 36 8 5 1 0 0 87 6 307
2019 Indeterminate (permanent) 37 40 12 7 4 0 0 78 11 21966
2019 Term 40 38 13 6 3 0 0 78 9 6016
2019 Student 41 37 13 6 3 0 0 78 9 979
2018 Indeterminate (permanent) 33 43 12 8 5 0 0 76 12 21579
2018 Term 37 41 13 6 3 0 0 78 9 5528
2018 Student 37 42 13 6 2 0 0 80 8 508
2017 Indeterminate (permanent) 30 45 12 8 5 0 0 76 12 22750
2017 Seasonal 38 38 16 7 3 0 0 75 9 77
2017 Term 34 45 12 6 3 0 0 79 9 5467
2017 Casual 32 50 9 6 2 1 0 82 9 139
2017 Student 32 45 13 7 2 0 0 78 10 658
2014 Indeterminate (permanent) 30 46 12 8 4 0 0 76 12 25650
2014 Seasonal 31 48 14 3 5 0 0 78 8 65
2014 Term 34 45 12 5 3 0 0 80 8 5618
2014 Casual 29 49 13 4 3 1 0 79 7 179
2014 Student 30 46 12 10 2 0 0 77 11 398

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 38 13 8 5 0 0 74 13 24472
2020 Term 43 35 13 5 2 1 1 79 8 5560
2020 Student 59 33 5 2 1 0 0 92 3 306
2019 Indeterminate (permanent) 31 37 15 10 7 0 0 68 17 21917
2019 Term 34 36 16 8 5 0 0 71 13 6007
2019 Student 45 35 12 5 2 0 0 80 8 979
2018 Indeterminate (permanent) 27 38 15 12 8 0 0 65 20 21621
2018 Term 32 38 16 9 4 0 0 71 13 5541
2018 Student 45 38 9 6 2 0 0 83 7 510
2017 Indeterminate (permanent) 24 38 16 12 9 0 0 63 22 22714
2017 Seasonal 31 37 18 8 5 0 0 69 13 77
2017 Term 31 39 16 9 5 1 0 70 14 5461
2017 Casual 22 44 22 9 4 0 0 65 13 139
2017 Student 47 37 11 4 1 0 0 84 5 660

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 9 2 1 0 0 88 4 24316
2020 Term 60 28 8 2 1 0 1 89 3 5539
2020 Student 59 34 4 2 1 0 0 93 2 302
2019 Indeterminate (permanent) 53 33 10 3 2 0 0 86 5 21804
2019 Term 53 31 11 3 1 0 0 84 5 5966
2019 Student 48 33 14 4 1 0 0 81 5 974
2018 Indeterminate (permanent) 50 35 10 3 2 0 0 86 5 21514
2018 Term 51 33 11 3 1 0 0 85 4 5500
2018 Student 47 39 11 3 1 0 0 85 4 510
2017 Indeterminate (permanent) 51 35 9 3 2 0 0 87 5 22696
2017 Seasonal 52 35 9 3 1 0 0 87 4 77
2017 Term 53 33 10 3 1 0 0 86 4 5453
2017 Casual 44 46 9 1 0 0 0 90 1 140
2017 Student 44 37 13 5 1 0 0 81 6 659
2014 Indeterminate (permanent) 60 29 8 2 1 0 0 89 3 25633
2014 Seasonal 57 29 11 0 3 0 0 86 3 65
2014 Term 65 25 7 2 1 0 0 91 3 5618
2014 Casual 56 32 7 2 1 1 0 90 3 178
2014 Student 56 31 10 3 0 0 0 87 4 398

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 37 9 4 2 0 0 85 6 24519
2020 Term 57 30 8 3 1 0 0 87 5 5575
2020 Student 61 29 9 1 1 0 0 90 1 307
2019 Indeterminate (permanent) 42 39 11 5 3 0 0 82 8 21943
2019 Term 49 34 11 4 2 0 0 83 6 6015
2019 Student 49 35 10 4 2 0 0 84 6 980
2018 Indeterminate (permanent) 38 41 12 6 3 0 0 80 9 21652
2018 Term 46 37 10 5 2 0 0 83 7 5550
2018 Student 48 37 10 3 2 0 0 85 4 509
2017 Indeterminate (permanent) 37 42 12 6 4 0 0 79 9 22646
2017 Seasonal 46 35 10 4 5 0 0 80 9 77
2017 Term 45 38 10 4 2 0 0 83 7 5444
2017 Casual 33 52 9 3 2 0 0 85 5 138
2017 Student 48 36 9 5 2 0 0 84 7 660
2014 Indeterminate (permanent) 39 41 11 5 3 0 0 80 8 25632
2014 Seasonal 47 26 19 5 3 0 0 73 8 64
2014 Term 47 37 9 4 2 0 0 84 6 5618
2014 Casual 45 41 8 2 2 1 0 88 4 179
2014 Student 48 39 8 4 2 0 0 86 6 398

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 11 4 3 0 0 82 7 24434
2020 Term 64 25 6 2 1 1 0 90 3 5533
2020 Student 78 17 3 1 1 0 0 96 2 307
2019 Indeterminate (permanent) 41 33 14 7 4 0 0 75 11 21933
2019 Term 54 29 10 5 2 0 0 83 7 5994
2019 Student 66 25 6 2 1 0 0 91 3 975
2018 Indeterminate (permanent) 37 34 15 7 5 0 0 72 13 21586
2018 Term 53 30 11 4 3 0 0 83 7 5514
2018 Student 64 26 6 2 1 0 0 91 3 507
2017 Indeterminate (permanent) 33 35 16 9 6 1 0 69 15 22716
2017 Seasonal 60 18 16 0 5 1 0 79 5 77
2017 Term 48 32 12 4 3 1 0 80 7 5447
2017 Casual 31 43 18 5 1 1 0 75 7 140
2017 Student 64 26 7 2 1 0 0 91 2 659
2014 Indeterminate (permanent) 31 37 15 9 6 1 0 69 16 25652
2014 Seasonal 43 34 15 2 6 0 0 77 8 65
2014 Term 46 34 11 6 3 1 0 81 9 5616
2014 Casual 37 39 12 6 3 2 1 78 10 179
2014 Student 61 27 6 4 2 0 0 89 5 398

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 35 11 5 3 0 0 82 7 24309
2020 Term 60 28 7 3 1 1 0 89 4 5521
2020 Student 76 19 3 1 0 0 0 95 1 306
2019 Indeterminate (permanent) 38 36 14 8 4 0 0 74 12 21823
2019 Term 50 31 11 5 2 0 0 81 8 5958
2019 Student 65 25 7 2 1 0 0 90 3 968
2018 Indeterminate (permanent) 35 37 15 8 5 0 0 72 13 21492
2018 Term 48 33 11 5 3 0 0 81 8 5491
2018 Student 64 27 5 3 1 0 0 91 4 503
2017 Indeterminate (permanent) 31 38 15 10 6 0 0 69 15 22723
2017 Seasonal 51 26 9 8 4 3 0 79 12 77
2017 Term 45 34 12 6 3 0 0 80 9 5449
2017 Casual 27 46 18 6 1 1 0 74 8 139
2017 Student 62 29 7 2 1 0 0 91 2 658
2014 Indeterminate (permanent) 31 39 14 10 6 0 0 70 16 25645
2014 Seasonal 41 37 11 5 6 0 0 78 11 65
2014 Term 43 37 11 6 3 0 0 80 9 5616
2014 Casual 34 40 14 6 2 3 1 78 8 179
2014 Student 62 27 8 3 1 0 0 89 4 398

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 26 16 8 4 3 0 71 13 24506
2020 Term 41 23 19 7 4 5 1 69 11 5557
2020 Student 54 24 12 3 3 4 0 81 6 307
2019 Indeterminate (permanent) 35 26 18 11 7 3 0 63 18 21968
2019 Term 37 23 20 10 7 4 0 62 18 6015
2019 Student 43 19 19 8 4 6 1 66 13 979
2018 Indeterminate (permanent) 32 27 18 11 8 3 0 62 19 21632
2018 Term 37 24 20 9 7 3 0 63 16 5530
2018 Student 43 23 17 6 6 4 1 69 13 507
2017 Indeterminate (permanent) 30 28 18 11 8 5 0 61 20 22717
2017 Seasonal 34 27 13 4 13 8 1 67 19 77
2017 Term 35 25 19 10 7 5 0 63 17 5452
2017 Casual 21 39 17 6 6 9 1 67 14 139
2017 Student 40 19 20 8 4 8 1 64 14 659
2014 Indeterminate (permanent) 31 28 18 11 8 4 0 62 19 25645
2014 Seasonal 35 26 20 11 6 2 0 63 17 65
2014 Term 34 26 18 10 7 5 0 63 18 5617
2014 Casual 26 37 13 8 6 9 2 70 15 179
2014 Student 40 23 17 9 4 6 1 68 14 398
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 26 15 4 3 1 4 78 7 24501
2020 Term 39 20 18 3 2 4 13 72 7 5575
2020 Student 49 26 11 4 0 2 7 83 5 307
2019 Indeterminate (permanent) 45 27 16 5 3 1 4 75 8 21946
2019 Term 38 22 20 4 3 2 10 68 9 6012
2019 Student 42 22 16 6 4 1 9 71 11 975

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 30 8 4 2 1 0 85 7 24483
2020 Term 63 23 7 2 1 1 2 89 4 5574
2020 Student 71 21 5 2 0 0 1 93 2 307
2019 Indeterminate (permanent) 49 31 10 6 3 1 0 81 9 21864
2019 Term 60 26 8 3 2 1 1 87 5 5982
2019 Student 63 23 8 3 2 1 1 88 5 971
2018 Indeterminate (permanent) 45 34 10 7 4 1 0 79 11 21479
2018 Term 57 29 8 4 2 1 0 86 6 5509
2018 Student 62 23 8 4 2 1 1 86 6 507
2017 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 22743
2017 Seasonal 61 29 5 4 0 0 1 91 4 77
2017 Term 55 29 7 5 2 1 1 86 7 5465
2017 Casual 38 40 12 4 2 1 2 81 7 139
2017 Student 65 24 5 3 2 1 1 90 5 659
2014 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 25643
2014 Seasonal 54 32 6 6 2 0 0 86 8 65
2014 Term 54 30 8 5 2 1 1 86 7 5617
2014 Casual 35 46 12 4 1 2 0 83 5 179
2014 Student 61 26 7 4 2 1 1 88 5 397

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 25 7 4 3 0 0 86 7 24554
2020 Term 65 22 7 3 1 1 2 89 4 5573
2020 Student 76 21 1 2 0 0 0 97 2 305
2019 Indeterminate (permanent) 55 28 8 5 3 0 0 83 8 21980
2019 Term 63 25 7 4 2 0 0 88 5 6016
2019 Student 69 21 6 2 2 0 0 91 4 980
2018 Indeterminate (permanent) 49 30 11 6 5 0 0 79 11 21554
2018 Term 59 26 9 4 2 0 0 85 6 5526
2018 Student 66 23 6 4 1 0 0 89 5 506
2017 Indeterminate (permanent) 53 27 10 6 4 0 0 80 10 22720
2017 Seasonal 70 17 7 4 1 1 0 88 5 77
2017 Term 61 25 8 4 2 0 0 86 6 5450
2017 Casual 48 35 12 4 1 0 0 83 5 139
2017 Student 75 17 4 2 1 0 0 92 4 658
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 25639
2014 Seasonal 58 29 6 5 2 0 0 88 6 65
2014 Term 59 29 6 4 2 0 0 88 5 5615
2014 Casual 44 37 10 4 2 2 0 84 6 179
2014 Student 67 24 4 4 1 0 0 91 5 398

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 30 13 5 4 7 0 76 10 24540
2020 Term 52 21 10 2 1 12 2 85 3 5581
2020 Student 70 18 4 0 0 7 1 95 0 306
2019 Indeterminate (permanent) 33 33 16 8 6 6 0 69 14 21967
2019 Term 46 27 13 3 2 9 1 81 5 6031
2019 Student 62 20 6 1 0 10 1 92 1 980
2018 Indeterminate (permanent) 29 32 17 9 7 6 0 65 17 21678
2018 Term 43 28 13 3 2 9 0 79 6 5554
2018 Student 59 24 5 2 1 8 0 92 2 510
2017 Indeterminate (permanent) 27 33 16 9 8 7 0 65 18 22761
2017 Seasonal 40 32 9 3 4 11 1 82 7 77
2017 Term 42 28 12 3 3 11 1 79 7 5463
2017 Casual 29 41 14 3 1 10 1 80 5 140
2017 Student 60 21 7 1 1 11 0 91 2 660
2014 Indeterminate (permanent) 28 33 16 9 6 7 0 66 17 25636
2014 Seasonal 35 38 12 3 3 6 2 80 7 65
2014 Term 42 30 12 4 2 10 1 80 7 5616
2014 Casual 28 38 18 3 2 10 0 75 6 178
2014 Student 57 27 3 2 1 10 1 94 3 398

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 34 14 8 5 2 0 73 13 24497
2020 Term 52 26 11 3 2 6 2 84 5 5555
2020 Student 71 17 6 1 0 5 0 93 1 306
2019 Indeterminate (permanent) 29 33 17 11 7 2 0 63 19 21918
2019 Term 44 29 15 5 3 5 1 76 8 6005
2019 Student 60 23 7 3 0 6 1 90 3 976
2018 Indeterminate (permanent) 25 33 18 13 9 2 0 59 22 21618
2018 Term 41 30 15 6 3 4 0 74 10 5529
2018 Student 58 27 7 2 1 5 0 90 3 508
2017 Indeterminate (permanent) 23 33 18 14 10 3 0 58 24 22757
2017 Seasonal 40 30 13 3 9 4 1 74 12 77
2017 Term 39 29 16 6 4 5 0 72 11 5466
2017 Casual 25 43 16 6 4 6 0 72 11 140
2017 Student 56 26 9 3 1 5 1 86 4 660
2014 Indeterminate (permanent) 23 34 18 13 9 3 0 58 23 25638
2014 Seasonal 43 26 20 6 3 2 0 70 9 65
2014 Term 38 31 15 7 4 4 0 73 12 5614
2014 Casual 26 43 16 8 2 6 1 73 10 179
2014 Student 55 27 8 3 1 5 1 88 4 398

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 35 17 10 5 5 0 66 16 24477
2020 Term 41 29 12 4 2 9 2 79 7 5567
2020 Student 64 20 7 2 0 8 0 91 2 306
2019 Indeterminate (permanent) 21 32 21 14 8 5 0 55 23 21888
2019 Term 34 27 19 7 3 9 1 68 12 6005
2019 Student 48 23 9 4 1 14 1 83 6 977
2018 Indeterminate (permanent) 17 31 21 16 10 5 0 50 27 21610
2018 Term 30 30 18 9 5 8 0 65 15 5533
2018 Student 44 29 9 5 2 10 1 82 8 508
2017 Indeterminate (permanent) 16 30 20 17 11 5 0 49 30 22737
2017 Seasonal 32 20 19 11 8 10 1 58 21 76
2017 Term 29 29 16 10 6 10 0 65 17 5462
2017 Casual 21 33 23 9 4 11 0 60 14 140
2017 Student 43 27 10 5 2 13 1 80 8 659
2014 Indeterminate (permanent) 15 31 21 17 11 5 0 49 29 25625
2014 Seasonal 20 43 18 12 3 3 0 65 16 65
2014 Term 28 30 17 10 6 8 0 63 18 5614
2014 Casual 17 42 22 9 3 8 0 63 13 179
2014 Student 40 28 10 5 2 14 1 81 8 398

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 38 15 12 5 2 0 67 17 24526
2020 Term 43 32 11 6 2 5 1 80 9 5572
2020 Student 62 28 4 2 0 4 0 93 3 306
2019 Indeterminate (permanent) 20 35 18 15 9 3 0 57 25 21920
2019 Term 36 32 16 8 4 5 0 71 12 6013
2019 Student 48 26 10 6 2 8 1 81 8 979
2018 Indeterminate (permanent) 17 33 19 17 11 3 0 52 28 21642
2018 Term 32 33 16 10 5 4 0 68 15 5544
2018 Student 43 35 7 6 2 6 0 84 8 510
2017 Indeterminate (permanent) 17 34 17 16 12 3 0 53 29 22725
2017 Seasonal 25 40 11 11 7 5 1 70 19 75
2017 Term 31 34 14 9 6 6 0 69 16 5458
2017 Casual 20 41 21 9 4 4 1 64 14 140
2017 Student 45 27 11 7 2 8 0 78 10 660
2014 Indeterminate (permanent) 17 35 17 16 11 3 0 53 29 25618
2014 Seasonal 18 48 11 14 3 6 0 70 18 65
2014 Term 30 34 15 10 5 5 0 68 16 5614
2014 Casual 21 39 22 7 4 8 0 65 12 177
2014 Student 44 32 9 6 1 7 1 83 7 397
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 38 14 10 5 0 0 71 14 24515
2020 Term 38 35 15 6 3 1 2 75 9 5580
2020 Student 60 28 7 3 1 0 1 89 4 307
2019 Indeterminate (permanent) 25 38 16 12 7 0 0 64 20 21960
2019 Term 31 37 17 9 5 0 0 68 14 6015
2019 Student 46 35 12 5 2 1 1 81 7 980
2018 Indeterminate (permanent) 23 36 18 13 10 0 0 59 23 21639
2018 Term 29 36 19 9 6 0 0 65 15 5541
2018 Student 42 37 13 5 2 0 1 80 7 508
2017 Indeterminate (permanent) 21 37 17 14 10 0 0 59 24 22735
2017 Seasonal 26 33 19 10 12 0 0 59 22 77
2017 Term 28 38 18 10 5 1 0 66 16 5463
2017 Casual 21 42 23 7 6 0 1 63 14 139
2017 Student 43 37 12 6 1 1 0 81 7 659
2014 Indeterminate (permanent) 20 36 18 15 11 0 0 56 26 25642
2014 Seasonal 21 35 18 15 9 0 0 57 25 65
2014 Term 25 38 18 13 6 1 0 63 19 5618
2014 Casual 14 44 24 12 3 2 0 59 16 179
2014 Student 38 39 13 8 3 0 1 77 10 398

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 42 9 7 2 0 0 81 9 24373
2020 Term 52 36 7 3 1 0 0 89 4 5550
2020 Student 55 37 5 3 0 0 0 92 3 306
2019 Indeterminate (permanent) 34 44 11 8 3 0 0 78 11 21848
2019 Term 47 39 9 4 1 0 0 86 6 5989
2019 Student 42 37 11 7 2 0 0 80 9 976
2018 Indeterminate (permanent) 30 44 13 9 4 0 0 74 13 21661
2018 Term 43 39 10 5 2 0 0 83 7 5554
2018 Student 43 40 10 5 2 0 0 83 7 511
2017 Indeterminate (permanent) 30 45 11 10 4 0 0 75 13 22725
2017 Seasonal 54 29 9 5 3 0 0 83 8 77
2017 Term 44 41 8 5 2 0 0 85 7 5462
2017 Casual 37 53 8 1 1 0 1 90 2 139
2017 Student 44 39 10 6 1 0 0 83 7 660

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 10 5 3 0 0 81 9 24482
2020 Term 56 25 9 3 2 2 3 86 5 5574
2020 Student 65 25 7 2 1 1 1 91 2 307
2019 Indeterminate (permanent) 43 33 12 7 4 1 0 77 11 21947
2019 Term 53 29 10 5 3 1 1 82 7 6014
2019 Student 52 29 10 5 2 0 1 82 7 979
2018 Indeterminate (permanent) 39 36 12 7 5 1 0 76 12 21563
2018 Term 49 32 10 5 3 1 1 82 8 5529
2018 Student 51 30 9 7 2 1 1 82 9 507
2017 Indeterminate (permanent) 38 37 11 8 4 1 0 76 12 22762
2017 Seasonal 48 33 12 3 1 1 3 84 4 76
2017 Term 48 33 9 6 2 1 1 82 9 5469
2017 Casual 25 54 9 7 1 1 1 82 8 138
2017 Student 52 31 7 7 2 0 1 84 9 659
2014 Indeterminate (permanent) 38 38 11 8 5 1 0 76 13 25652
2014 Seasonal 46 40 8 6 0 0 0 86 6 65
2014 Term 48 34 9 6 3 1 1 82 9 5618
2014 Casual 29 50 11 5 2 2 0 81 7 179
2014 Student 54 29 5 7 3 1 2 84 10 398

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 42 11 10 3 0 1 76 13 24449
2020 Term 43 40 8 7 2 0 0 83 9 5564
2020 Student 50 37 7 5 1 0 1 88 5 304
2019 Indeterminate (permanent) 25 44 12 14 5 0 0 69 19 21883
2019 Term 35 41 10 10 3 0 0 77 14 6002
2019 Student 42 38 9 9 2 0 0 80 11 977
2018 Indeterminate (permanent) 21 48 10 15 6 0 0 69 21 21690
2018 Term 33 46 6 11 3 0 0 79 15 5567
2018 Student 40 43 7 6 2 0 1 84 8 512
2017 Indeterminate (permanent) 22 44 11 16 7 0 0 66 23 22757
2017 Seasonal 41 31 10 10 7 0 0 73 17 77
2017 Term 32 43 9 11 4 0 0 75 16 5463
2017 Casual 31 49 11 5 4 0 0 80 9 139
2017 Student 45 36 8 8 2 0 0 81 10 661
2014 Indeterminate (permanent) 24 43 11 15 7 0 0 67 22 25637
2014 Seasonal 31 45 12 9 3 0 0 75 12 65
2014 Term 32 45 8 10 4 0 0 78 14 5614
2014 Casual 24 51 11 8 3 2 0 77 12 179
2014 Student 41 39 8 9 3 0 0 80 12 398

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 24 12 4 3 2 1 79 8 24443
2020 Term 57 21 11 2 2 4 3 84 5 5572
2020 Student 73 19 4 1 0 2 1 94 2 305

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 36 16 10 6 2 0 67 17 24468
2020 Term 41 30 12 6 3 5 1 77 10 5564
2020 Student 68 21 5 1 1 3 1 93 2 307
2019 Indeterminate (permanent) 24 34 17 13 9 2 0 60 22 21947
2019 Term 35 31 16 9 6 3 0 68 15 6001
2019 Student 54 27 10 3 2 4 1 85 5 977
2018 Indeterminate (permanent) 20 34 18 15 11 2 0 56 26 21600
2018 Term 32 32 17 10 6 2 0 66 16 5529
2018 Student 50 32 8 4 2 5 0 86 6 508
2017 Indeterminate (permanent) 22 35 17 14 10 2 0 58 24 22723
2017 Seasonal 31 34 17 10 5 3 0 67 16 77
2017 Term 32 32 15 11 6 4 1 67 17 5454
2017 Casual 26 34 19 11 3 5 1 64 15 140
2017 Student 53 27 8 4 2 5 1 85 7 658
2014 Indeterminate (permanent) 24 36 16 14 9 2 0 60 23 25643
2014 Seasonal 37 23 17 14 6 0 3 62 21 65
2014 Term 32 35 14 11 6 2 0 68 17 5618
2014 Casual 19 38 20 13 3 5 1 62 17 178
2014 Student 45 28 9 6 2 6 3 81 9 397

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 15 13 10 1 1 61 24 24543
2020 Term 37 29 14 8 6 5 2 71 15 5572
2020 Student 57 23 8 2 1 5 4 88 4 306
2019 Indeterminate (permanent) 25 31 15 14 14 1 1 56 28 21978
2019 Term 32 29 14 12 10 3 1 63 22 6011
2019 Student 46 28 10 4 4 4 4 80 9 977
2018 Indeterminate (permanent) 21 30 16 15 15 1 1 53 31 21597
2018 Term 31 29 15 12 9 3 1 62 22 5529
2018 Student 45 29 9 4 4 5 4 81 9 505
2017 Indeterminate (permanent) 21 30 14 16 16 1 1 52 33 22731
2017 Seasonal 29 27 15 14 8 4 3 60 24 77
2017 Term 29 29 15 12 10 4 1 61 23 5455
2017 Casual 19 32 18 14 12 5 1 53 27 139
2017 Student 43 27 8 5 4 5 8 81 10 658
2014 Indeterminate (permanent) 21 30 14 16 16 1 1 53 33 25644
2014 Seasonal 26 31 22 8 11 3 0 59 19 65
2014 Term 29 30 13 13 11 3 1 61 25 5616
2014 Casual 18 27 27 14 9 2 3 47 25 179
2014 Student 39 22 10 9 5 5 10 72 17 397

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 22 12 5 3 1 3 80 8 24566
2020 Term 58 18 10 3 2 2 7 84 5 5581
2020 Student 58 22 8 2 2 0 8 88 4 305
2019 Indeterminate (permanent) 53 24 12 5 3 1 3 80 8 21958
2019 Term 57 21 10 4 3 1 4 83 7 6006
2019 Student 62 19 7 2 1 1 8 89 2 976

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 24 13 5 3 1 3 78 8 24520
2020 Term 51 22 13 4 3 2 6 78 8 5574
2020 Student 59 23 6 3 2 1 7 89 5 306
2019 Indeterminate (permanent) 47 25 15 6 4 2 3 75 10 21920
2019 Term 45 23 16 6 4 2 3 72 11 5990
2019 Student 57 18 11 3 2 2 7 83 5 974

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 10 5 2 2 4 4 90 5 24454
2020 Term 78 6 3 1 1 4 6 94 2 5555
2020 Student 86 5 1 0 1 1 6 98 1 305
2019 Indeterminate (permanent) 70 10 6 3 3 4 4 87 7 21873
2019 Term 76 9 5 1 2 3 4 91 4 5984
2019 Student 84 5 2 0 1 2 6 97 1 976

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 10 4 2 1 2 7 92 3 24475
2020 Term 72 10 4 1 1 3 10 93 2 5558
2020 Student 79 11 1 0 1 1 8 98 1 306
2019 Indeterminate (permanent) 75 7 3 1 2 2 9 93 3 21887
2019 Term 77 8 3 1 1 2 8 94 2 5976
2019 Student 80 5 2 1 0 2 10 97 1 971

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 13 10 5 0 0 72 14 24382
2020 Term 33 32 18 9 4 2 2 67 13 5554
2020 Student 49 32 11 4 2 0 2 83 6 304
2019 Indeterminate (permanent) 29 38 14 12 7 0 0 67 18 21855
2019 Term 29 34 18 12 6 1 1 64 18 5985
2019 Student 40 32 15 9 3 1 1 74 11 973
2018 Indeterminate (permanent) 26 38 15 12 9 0 0 64 21 21582
2018 Term 26 34 19 12 7 1 1 61 20 5533
2018 Student 37 39 14 7 3 0 1 77 10 508
2017 Indeterminate (permanent) 25 40 13 13 8 0 0 65 21 22677
2017 Seasonal 20 34 17 9 15 1 4 57 25 76
2017 Term 26 38 17 11 7 1 1 65 18 5448
2017 Casual 15 39 21 16 6 2 1 55 23 140
2017 Student 36 37 14 9 3 0 1 74 12 659
2014 Indeterminate (permanent) 21 41 13 14 11 0 0 62 25 25652
2014 Seasonal 15 32 28 14 9 0 2 48 23 65
2014 Term 22 39 18 13 7 1 1 61 21 5618
2014 Casual 14 35 28 18 3 1 0 49 22 179
2014 Student 30 38 16 11 2 1 3 71 13 398

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 34 16 8 5 0 0 71 13 24479
2020 Term 36 30 20 8 4 1 2 68 12 5569
2020 Student 55 26 12 5 1 0 1 82 6 306
2019 Indeterminate (permanent) 32 34 17 10 7 0 0 67 16 21929
2019 Term 32 31 21 9 5 0 1 64 15 6010
2019 Student 43 30 15 7 3 1 1 74 11 981
2018 Indeterminate (permanent) 29 35 17 11 8 0 0 64 19 21531
2018 Term 30 33 19 10 7 0 1 63 17 5518
2018 Student 42 35 14 6 2 0 1 78 8 507
2017 Indeterminate (permanent) 28 35 16 12 8 0 0 64 20 22678
2017 Seasonal 21 30 22 9 14 1 3 53 24 77
2017 Term 30 34 19 10 6 0 1 65 16 5448
2017 Casual 19 42 24 9 6 1 0 61 15 139
2017 Student 42 31 15 7 3 0 1 74 10 659
2014 Indeterminate (permanent) 26 36 16 13 9 0 0 62 22 25646
2014 Seasonal 25 23 23 18 6 0 5 50 26 65
2014 Term 26 35 19 11 7 0 1 62 18 5618
2014 Casual 17 40 24 13 4 1 1 58 18 179
2014 Student 37 35 18 8 2 1 1 73 9 397

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 11 6 3 0 0 80 9 24243
2020 Term 50 37 8 4 1 0 0 87 5 5540
2020 Student 59 34 5 2 0 0 0 93 2 305
2019 Indeterminate (permanent) 33 42 13 9 4 0 0 75 12 21602
2019 Term 42 40 11 5 2 0 0 82 7 5952
2019 Student 52 35 8 3 1 1 1 88 4 972
2018 Indeterminate (permanent) 30 38 16 10 6 0 0 68 16 21572
2018 Term 38 40 13 6 3 0 0 77 9 5530
2018 Student 46 37 11 4 1 1 1 84 5 509
2017 Indeterminate (permanent) 29 40 14 10 6 0 0 70 16 22671
2017 Seasonal 47 34 11 4 3 1 0 82 7 77
2017 Term 40 40 11 7 3 0 0 80 10 5452
2017 Casual 29 56 9 4 2 0 0 85 6 140
2017 Student 50 35 9 3 1 1 1 87 4 658
2014 Indeterminate (permanent) 28 40 15 10 6 0 0 69 16 25647
2014 Seasonal 35 41 15 3 5 0 0 77 8 65
2014 Term 37 41 12 6 3 0 0 79 9 5617
2014 Casual 23 55 14 6 1 1 0 79 7 179
2014 Student 47 37 10 4 1 2 1 85 5 397

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 41 18 8 3 4 0 69 12 24487
2020 Term 29 35 18 6 2 8 1 71 9 5567
2020 Student 45 33 10 4 0 5 2 85 5 306
2019 Indeterminate (permanent) 20 39 20 10 5 4 0 62 16 21949
2019 Term 26 35 21 8 4 6 1 65 13 5997
2019 Student 32 38 15 7 2 5 1 74 10 978
2018 Indeterminate (permanent) 19 35 23 11 8 4 0 56 20 21635
2018 Term 26 32 23 8 5 6 1 61 14 5540
2018 Student 38 35 16 4 2 5 1 77 7 504
2017 Indeterminate (permanent) 18 35 22 12 8 5 0 56 21 22736
2017 Seasonal 25 32 13 4 13 12 1 65 20 77
2017 Term 25 32 21 8 5 8 1 62 15 5455
2017 Casual 14 36 26 8 5 11 0 57 14 140
2017 Student 37 34 13 4 3 8 1 78 7 661

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 32 8 6 3 0 0 83 8 24468
2020 Term 55 28 9 4 2 1 1 85 6 5568
2020 Student 66 23 7 3 0 0 1 90 3 307
2019 Indeterminate (permanent) 48 33 9 6 3 0 0 82 10 21907
2019 Term 51 30 10 6 3 0 0 82 8 6005
2019 Student 62 23 8 3 1 1 1 87 5 977
2018 Indeterminate (permanent) 45 34 9 7 4 0 0 80 10 21635
2018 Term 49 33 10 5 2 0 1 82 7 5547
2018 Student 63 28 5 2 1 1 1 92 2 512
2017 Indeterminate (permanent) 43 35 9 7 5 0 0 79 12 22731
2017 Seasonal 39 35 10 8 5 0 3 76 13 77
2017 Term 48 33 10 5 2 0 1 82 8 5459
2017 Casual 36 35 19 6 1 0 3 73 8 140
2017 Student 65 24 7 2 0 1 1 91 2 657
2014 Indeterminate (permanent) 41 36 11 7 5 0 0 77 12 25643
2014 Seasonal 41 43 11 2 2 0 2 86 3 65
2014 Term 44 34 12 6 3 1 1 79 9 5616
2014 Casual 33 37 17 4 4 2 2 73 9 179
2014 Student 59 26 9 2 0 2 3 88 3 398

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 34 14 5 3 0 1 78 8 24321
2020 Term 59 27 8 2 1 1 3 90 2 5547
2020 Student 66 28 3 2 0 0 1 94 3 306
2019 Indeterminate (permanent) 41 34 16 6 3 0 1 75 8 21797
2019 Term 56 28 10 2 1 0 2 86 3 5988
2019 Student 73 21 4 1 0 0 1 95 1 975
2018 Indeterminate (permanent) 40 33 16 6 3 0 1 74 10 21718
2018 Term 56 28 10 3 1 0 2 86 4 5566
2018 Student 66 26 5 1 1 1 1 93 1 509
2017 Indeterminate (permanent) 41 35 14 5 2 0 2 78 8 22756
2017 Seasonal 58 26 9 4 0 0 3 87 4 77
2017 Term 56 29 9 2 1 1 3 87 3 5467
2017 Casual 51 38 8 2 0 0 1 90 2 140
2017 Student 68 24 4 1 0 0 2 95 1 661
2014 Indeterminate (permanent) 39 35 17 6 3 0 1 74 9 25651
2014 Seasonal 60 29 8 3 0 0 0 89 3 65
2014 Term 58 28 9 2 1 0 2 87 3 5620
2014 Casual 56 28 9 1 1 2 3 89 2 179
2014 Student 65 29 5 1 0 0 1 95 1 398

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 24557
2020 Term 33 67 5584
2020 Student 40 60 307

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 18 10 2 2 5 10 83 5 24532
2020 Term 40 13 12 2 2 8 22 77 6 5575
2020 Student 62 13 5 1 0 7 12 92 2 307

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 21 46 34 24583
2020 Term 18 46 36 5589
2020 Student 22 39 38 307
2019 Indeterminate (permanent) 23 42 35 22012
2019 Term 22 39 39 6034
2019 Student 39 24 37 980
2018 Indeterminate (permanent) 23 44 34 21757
2018 Term 20 43 38 5573
2018 Student 31 29 40 507
2017 Indeterminate (permanent) 22 46 32 22748
2017 Seasonal 26 45 29 77
2017 Term 20 44 36 5466
2017 Casual 14 65 21 139
2017 Student 40 25 35 661
2014 Indeterminate (permanent) 22 46 32 25652
2014 Seasonal 18 46 35 65
2014 Term 20 43 38 5617
2014 Casual 10 66 23 179
2014 Student 42 22 36 398

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 30 48 14 3 1 4 5087
2020 Term 5 55 22 4 9 4 1036
2020 Student 1 19 12 10 57 1 69
2019 Indeterminate (permanent) 27 46 17 4 1 4 4999
2019 Term 3 47 26 7 11 5 1300
2019 Student 0 10 7 4 78 1 386
2018 Indeterminate (permanent) 27 46 17 4 1 5 4931
2018 Term 5 47 28 6 9 5 1100
2017 Indeterminate (permanent) 30 43 15 5 1 7 5010
2017 Seasonal 10 35 15 20 10 10 20
2017 Term 5 40 25 6 18 7 1072
2017 Casual 10 25 20 10 20 15 20
2017 Student 0 9 8 5 77 1 263
2014 Indeterminate (permanent) 30 45 13 7 9999 5 5611
2014 Seasonal 17 50 17 8 9999 8 12
2014 Term 5 53 23 9 9999 10 1106
2014 Casual 22 16 16 27 9999 19 17
2014 Student 0 20 12 25 9999 43 168
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 36 7 3 2 0 0 88 5 24380
2020 Term 61 29 6 2 1 1 0 91 3 5548
2020 Student 62 30 6 2 1 0 0 92 2 302
2019 Indeterminate (permanent) 47 38 9 4 2 0 0 85 6 21864
2019 Term 54 34 8 3 2 0 0 88 4 5984
2019 Student 53 35 6 4 2 0 0 88 6 974
2018 Indeterminate (permanent) 46 40 8 4 2 0 0 86 6 21670
2018 Term 53 36 6 3 1 0 0 89 4 5555
2018 Student 53 36 6 3 1 1 0 90 4 511
2017 Indeterminate (permanent) 41 41 10 5 3 0 0 83 8 22711
2017 Seasonal 54 29 13 1 3 0 0 83 4 77
2017 Term 51 36 8 3 2 1 0 87 5 5465
2017 Casual 35 55 7 3 0 1 0 91 3 138
2017 Student 53 35 7 3 1 0 0 89 4 659
2014 Indeterminate (permanent) 40 41 11 5 3 1 0 82 7 25634
2014 Seasonal 45 40 8 3 5 0 0 85 8 65
2014 Term 47 39 9 3 2 0 0 86 5 5620
2014 Casual 35 46 14 2 1 1 1 83 3 179
2014 Student 45 38 9 6 1 2 0 85 6 398

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 44 12 5 2 1 0 81 7 24517
2020 Term 52 35 8 2 1 1 0 90 3 5566
2020 Student 61 33 4 2 0 1 0 94 2 307
2019 Indeterminate (permanent) 28 44 17 7 3 1 0 73 10 21977
2019 Term 41 39 12 4 1 1 0 82 6 6012
2019 Student 50 35 8 4 1 2 0 87 5 981
2018 Indeterminate (permanent) 26 44 17 9 4 1 0 70 12 21607
2018 Term 38 41 13 5 2 1 0 80 7 5528
2018 Student 49 40 7 3 1 1 0 90 4 506
2017 Indeterminate (permanent) 26 43 16 9 5 1 0 70 14 22718
2017 Seasonal 40 36 9 5 4 3 3 80 10 75
2017 Term 40 38 13 6 3 1 0 79 8 5463
2017 Casual 28 41 19 6 1 4 1 72 8 140
2017 Student 48 37 8 4 0 2 0 87 4 660
2014 Indeterminate (permanent) 30 42 16 7 4 1 0 73 11 25653
2014 Seasonal 43 37 11 3 2 5 0 84 5 65
2014 Term 42 39 12 4 2 1 0 82 6 5619
2014 Casual 30 48 13 6 0 4 0 80 6 179
2014 Student 53 35 6 4 1 2 0 89 5 398

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 23 37 20 8 1 1 29 33 24527
2020 Term 6 17 30 25 16 3 4 44 24 5565
2020 Student 3 9 23 36 24 3 3 63 12 306
2019 Indeterminate (permanent) 10 25 38 18 7 1 1 26 36 21945
2019 Term 6 17 31 25 16 2 3 44 24 6004
2019 Student 4 10 27 28 25 3 3 57 15 977
2018 Indeterminate (permanent) 11 26 38 17 6 1 1 24 38 21622
2018 Term 7 18 32 24 14 2 3 40 26 5536
2018 Student 3 13 26 30 22 3 3 55 17 505
2017 Indeterminate (permanent) 12 25 37 16 7 1 3 23 38 22664
2017 Seasonal 13 15 25 23 12 1 11 40 32 76
2017 Term 6 15 31 22 16 2 7 42 23 5431
2017 Casual 9 24 36 15 11 1 4 28 34 140
2017 Student 3 9 30 25 25 2 5 54 13 656
2014 Indeterminate (permanent) 12 28 37 15 6 1 2 21 41 25611
2014 Seasonal 9 20 23 25 15 0 8 43 32 65
2014 Term 5 18 34 23 13 2 5 39 25 5597
2014 Casual 8 18 39 19 9 3 4 31 28 179
2014 Student 5 10 29 27 22 2 6 53 16 396

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 12 27 33 20 2 2 55 18 24446
2020 Term 4 9 19 28 30 6 5 64 15 5548
2020 Student 0 3 11 28 50 5 3 84 3 306
2019 Indeterminate (permanent) 9 17 29 27 15 1 2 43 27 21893
2019 Term 9 13 23 25 24 3 3 52 24 5969
2019 Student 2 7 14 27 41 4 4 74 10 970
2018 Indeterminate (permanent) 10 19 31 25 12 1 2 38 30 21554
2018 Term 10 14 25 25 21 4 3 49 25 5523
2018 Student 4 6 15 29 39 5 3 73 10 497
2017 Indeterminate (permanent) 11 19 31 21 13 2 3 36 32 22588
2017 Seasonal 17 12 30 12 14 8 7 31 34 77
2017 Term 9 14 24 20 21 4 7 46 26 5418
2017 Casual 5 24 27 15 18 8 3 37 33 140
2017 Student 4 5 12 23 44 6 7 76 11 652
2014 Indeterminate (permanent) 11 20 31 22 11 2 3 34 33 25577
2014 Seasonal 12 21 26 18 14 3 5 35 37 65
2014 Term 9 16 26 21 19 4 5 45 27 5595
2014 Casual 6 14 25 30 14 6 4 50 22 179
2014 Student 4 5 17 23 39 5 6 70 11 396

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 34 24 12 1 2 38 28 24478
2020 Term 4 9 22 28 24 6 8 60 15 5542
2020 Student 4 7 21 24 36 5 4 66 12 306
2019 Indeterminate (permanent) 12 22 32 20 10 1 2 31 35 21905
2019 Term 7 13 28 25 20 3 5 49 21 5984
2019 Student 7 12 22 25 26 4 5 55 21 972
2018 Indeterminate (permanent) 14 23 32 20 9 1 2 29 38 21546
2018 Term 6 14 27 26 18 3 5 48 22 5501
2018 Student 7 15 23 24 23 4 4 52 23 504
2017 Indeterminate (permanent) 14 22 32 19 9 1 3 29 38 22630
2017 Seasonal 10 16 30 13 10 7 14 29 33 77
2017 Term 6 13 26 21 20 5 10 48 22 5417
2017 Casual 6 21 28 17 17 3 8 38 31 139
2017 Student 7 10 24 19 28 6 6 53 20 656
2014 Indeterminate (permanent) 15 23 31 18 9 1 3 28 39 25591
2014 Seasonal 9 17 20 26 15 3 9 47 30 65
2014 Term 6 13 27 23 18 4 8 48 22 5589
2014 Casual 4 10 34 23 13 7 8 43 17 179
2014 Student 6 17 23 20 22 3 9 48 27 394

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 11 30 34 18 1 2 53 16 24406
2020 Term 2 4 14 29 38 4 9 78 6 5539
2020 Student 0 2 8 30 53 3 3 89 3 304
2019 Indeterminate (permanent) 6 13 33 30 14 1 2 46 20 21827
2019 Term 3 6 18 31 33 2 7 71 10 5975
2019 Student 1 3 12 30 47 2 4 82 5 968
2018 Indeterminate (permanent) 8 15 33 28 13 1 2 42 24 21525
2018 Term 5 8 20 31 28 2 6 65 14 5503
2018 Student 2 4 13 31 44 3 3 80 7 501
2017 Indeterminate (permanent) 8 15 33 27 13 1 3 42 24 22540
2017 Seasonal 15 5 26 17 20 4 13 44 24 76
2017 Term 4 7 19 26 28 3 12 64 14 5388
2017 Casual 6 12 28 25 19 1 8 49 20 140
2017 Student 2 2 11 25 50 3 7 83 4 652
2014 Indeterminate (permanent) 8 15 35 27 12 1 3 40 25 25535
2014 Seasonal 8 8 9 37 26 2 11 72 18 65
2014 Term 3 8 21 28 27 3 10 64 12 5573
2014 Casual 2 8 24 36 17 6 7 61 11 179
2014 Student 2 4 12 30 43 3 6 80 7 396

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 16 30 28 16 1 2 46 24 24450
2020 Term 2 7 17 29 35 4 6 71 10 5547
2020 Student 1 3 11 28 48 5 5 83 5 305
2019 Indeterminate (permanent) 11 19 31 23 13 1 2 37 31 21917
2019 Term 4 9 20 29 31 3 4 64 14 5977
2019 Student 2 5 13 30 43 4 3 79 7 972
2018 Indeterminate (permanent) 14 23 30 20 10 1 2 31 38 21579
2018 Term 5 12 23 27 25 2 5 57 18 5520
2018 Student 3 5 19 27 38 5 3 71 9 503
2017 Indeterminate (permanent) 14 21 30 19 11 1 3 31 38 22625
2017 Seasonal 9 11 23 22 18 5 12 48 24 77
2017 Term 5 10 22 24 25 3 10 57 17 5400
2017 Casual 4 18 22 24 23 3 7 52 24 139
2017 Student 3 4 11 24 46 4 8 80 8 657
2014 Indeterminate (permanent) 15 23 30 18 10 1 3 29 40 25585
2014 Seasonal 6 11 25 21 25 2 11 53 19 65
2014 Term 5 11 24 24 24 3 8 54 19 5585
2014 Casual 5 12 18 31 23 2 8 60 19 178
2014 Student 3 7 14 25 40 3 8 73 11 394

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 11 24 32 22 3 3 57 17 24354
2020 Term 4 8 15 22 31 14 7 66 15 5534
2020 Student 0 3 8 21 49 11 6 85 4 306
2019 Indeterminate (permanent) 10 17 28 25 15 2 3 42 29 21856
2019 Term 10 13 21 22 25 6 4 52 25 5968
2019 Student 3 6 11 20 42 11 7 76 10 974
2018 Indeterminate (permanent) 11 18 28 25 13 2 3 40 30 21522
2018 Term 10 14 22 22 22 6 4 49 27 5513
2018 Student 4 6 14 21 40 10 4 72 12 500
2017 Indeterminate (permanent) 10 17 27 24 14 3 5 41 29 22618
2017 Seasonal 14 18 16 16 11 12 14 35 44 77
2017 Term 8 13 21 19 21 9 9 49 26 5422
2017 Casual 10 29 27 9 13 9 4 24 45 140
2017 Student 3 4 11 17 44 12 8 77 9 656
2014 Indeterminate (permanent) 9 17 28 26 14 2 5 43 28 25565
2014 Seasonal 9 17 18 23 20 5 8 49 30 65
2014 Term 8 13 23 21 21 7 7 49 25 5590
2014 Casual 7 16 23 24 17 6 7 47 27 179
2014 Student 3 7 11 19 39 12 9 73 13 395

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 18 36 23 12 2 2 35 28 24428
2020 Term 4 10 26 25 24 6 5 55 16 5534
2020 Student 2 4 16 27 40 7 4 76 7 303
2019 Indeterminate (permanent) 12 22 35 19 9 1 2 29 35 21908
2019 Term 7 14 28 24 20 4 3 47 23 5975
2019 Student 5 11 23 24 29 4 4 57 18 969
2018 Indeterminate (permanent) 14 23 35 17 8 2 2 25 39 21610
2018 Term 8 15 29 22 18 4 4 43 25 5535
2018 Student 5 13 25 22 28 5 2 54 19 506
2017 Indeterminate (permanent) 14 23 35 15 8 2 3 25 39 22624
2017 Seasonal 13 16 18 24 12 5 12 43 35 76
2017 Term 8 14 28 20 17 5 8 43 25 5426
2017 Casual 9 15 30 19 16 5 5 40 27 140
2017 Student 5 8 23 19 32 7 5 58 16 656
2014 Indeterminate (permanent) 15 23 34 16 8 2 3 25 40 25588
2014 Seasonal 8 15 28 18 20 5 6 43 26 65
2014 Term 7 14 30 21 17 5 6 43 24 5594
2014 Casual 7 16 27 23 13 8 6 42 27 179
2014 Student 5 9 25 19 27 7 7 54 17 396

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 17 38 26 12 1 1 38 23 24517
2020 Term 4 12 32 27 20 2 2 49 17 5567
2020 Student 3 12 29 24 29 2 2 55 15 307
2019 Indeterminate (permanent) 9 18 35 24 12 1 1 36 28 21936
2019 Term 6 15 30 27 20 1 2 48 21 6001
2019 Student 7 16 27 24 24 1 2 48 24 973

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 42 17 11 4 1 0 68 15 24403
2020 Term 39 37 11 6 2 3 1 80 8 5551
2020 Student 56 29 8 2 0 4 0 89 2 301
2019 Indeterminate (permanent) 16 37 20 17 8 2 0 54 26 21856
2019 Term 29 37 17 10 4 3 0 68 14 5991
2019 Student 37 35 12 8 2 5 1 77 10 972

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 30 8 6 4 1 0 82 10 24465
2020 Term 65 21 6 3 2 2 1 89 4 5561
2020 Student 79 16 2 2 0 1 0 95 3 305
2019 Indeterminate (permanent) 47 30 9 8 5 1 0 78 13 21895
2019 Term 61 24 7 5 3 1 0 86 7 5990
2019 Student 67 22 6 4 1 0 0 89 5 977
2018 Indeterminate (permanent) 41 33 10 9 6 1 0 75 16 21581
2018 Term 55 28 7 6 3 1 0 84 9 5534
2018 Student 65 23 5 3 2 1 0 90 5 509
2017 Indeterminate (permanent) 44 32 9 8 6 1 0 76 14 22746
2017 Seasonal 61 26 5 7 0 1 0 88 7 77
2017 Term 56 27 8 5 3 1 0 84 8 5468
2017 Casual 46 41 6 3 1 1 1 89 4 140
2017 Student 69 22 4 3 1 1 0 92 4 660
2014 Indeterminate (permanent) 48 29 8 8 5 1 0 78 14 25641
2014 Seasonal 65 15 12 5 3 0 0 80 8 65
2014 Term 56 27 7 5 3 1 0 84 8 5617
2014 Casual 45 30 11 7 2 4 1 79 9 179
2014 Student 67 22 4 5 2 0 0 90 7 398

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 5 4 2 0 0 88 6 24394
2020 Term 72 21 3 2 1 1 1 94 3 5544
2020 Student 84 13 2 0 0 0 0 98 0 306
2019 Indeterminate (permanent) 49 34 7 6 3 0 0 84 9 21904
2019 Term 64 26 5 3 1 0 0 90 5 6003
2019 Student 71 23 3 2 1 0 0 95 2 976
2018 Indeterminate (permanent) 44 38 8 7 3 0 0 83 9 21592
2018 Seasonal 53 36 4 4 2 0 0 89 6 49
2018 Term 58 31 5 4 1 0 0 90 5 5530
2018 Student 72 21 4 2 1 0 0 93 3 510
2017 Indeterminate (permanent) 41 41 8 7 3 0 0 82 10 22710
2017 Seasonal 61 30 8 1 0 0 0 91 1 77
2017 Term 55 33 5 4 2 0 0 89 6 5450
2017 Casual 39 55 3 1 1 0 0 94 3 140
2017 Student 69 26 3 2 1 0 0 95 2 661
2014 Indeterminate (permanent) 42 41 8 6 3 0 0 84 8 25637
2014 Seasonal 45 48 3 3 2 0 0 92 5 65
2014 Term 53 36 5 4 1 0 0 89 5 5614
2014 Casual 43 43 8 2 3 2 1 88 5 179
2014 Student 64 27 3 5 1 1 0 92 5 398

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 36 11 4 2 2 0 82 6 24305
2020 Term 52 28 11 2 1 4 2 85 3 5527
2020 Student 70 19 6 2 0 2 1 92 2 305
2019 Indeterminate (permanent) 40 38 13 5 3 2 0 80 7 21949
2019 Term 47 31 14 3 1 2 1 81 4 6010
2019 Student 58 27 8 2 1 3 1 89 3 977
2018 Indeterminate (permanent) 34 41 15 5 3 2 0 77 8 21624
2018 Term 41 35 15 3 2 3 1 79 5 5538
2018 Student 57 29 9 1 1 3 1 89 2 510

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 11 5 3 2 0 81 8 24390
2020 Term 56 30 8 3 1 2 0 88 4 5543
2020 Student 71 24 2 1 0 1 1 96 2 306
2019 Indeterminate (permanent) 38 38 13 6 3 1 0 77 10 21840
2019 Term 51 33 9 4 1 1 0 85 5 5982
2019 Student 61 29 6 2 1 1 0 91 3 974
2018 Indeterminate (permanent) 43 38 11 4 3 1 0 82 7 21585
2018 Term 58 30 8 2 1 1 0 89 3 5513
2018 Student 66 27 3 1 1 1 0 95 2 507
2017 Indeterminate (permanent) 39 40 12 5 3 2 0 80 8 22733
2017 Seasonal 65 16 10 4 1 4 0 84 5 77
2017 Term 55 33 7 3 1 1 0 89 4 5460
2017 Casual 31 51 13 1 1 2 0 84 3 140
2017 Student 67 26 4 2 0 1 0 94 2 661
2014 Indeterminate (permanent) 44 36 10 5 3 2 0 82 8 25649
2014 Seasonal 60 31 3 0 5 2 0 92 5 65
2014 Term 57 31 7 2 1 1 0 90 4 5615
2014 Casual 33 43 12 4 1 6 1 82 5 179
2014 Student 70 20 5 3 1 2 0 92 3 397

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 34 10 3 2 2 0 84 5 24465
2020 Term 59 26 7 2 1 4 1 89 3 5551
2020 Student 65 24 5 1 0 4 1 93 2 307
2019 Indeterminate (permanent) 48 34 11 3 2 2 0 84 5 21860
2019 Term 58 28 8 2 1 2 0 88 3 5991
2019 Student 63 26 5 2 1 2 0 92 3 977
2018 Indeterminate (permanent) 47 36 11 3 2 2 0 84 5 21592
2018 Term 58 30 8 2 1 2 0 89 3 5511
2018 Student 64 26 5 2 1 3 0 93 2 509
2017 Indeterminate (permanent) 41 37 13 3 3 3 0 80 6 22711
2017 Seasonal 51 27 11 4 1 4 1 83 6 76
2017 Term 52 31 10 2 1 3 1 86 4 5448
2017 Casual 26 49 14 6 1 4 1 79 7 140
2017 Student 59 26 6 2 0 5 1 91 2 660
2014 Indeterminate (permanent) 48 33 11 3 2 3 0 84 5 25639
2014 Seasonal 54 34 5 3 2 3 0 90 5 65
2014 Term 58 29 7 2 1 3 0 90 3 5613
2014 Casual 40 37 15 2 1 5 0 81 3 179
2014 Student 70 20 5 3 0 3 0 92 3 397

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 33 7 3 2 0 0 88 5 24465
2020 Term 71 23 4 1 1 1 0 94 2 5560
2020 Student 88 10 1 1 0 0 0 98 1 305
2019 Indeterminate (permanent) 48 35 9 5 3 0 0 83 8 21950
2019 Term 63 27 6 3 1 0 0 90 4 5998
2019 Student 77 19 2 1 1 0 0 97 1 976
2018 Indeterminate (permanent) 45 37 10 5 3 0 0 82 8 21556
2018 Term 61 29 6 2 1 0 0 91 3 5501
2018 Student 75 22 2 1 0 0 0 97 1 509
2017 Indeterminate (permanent) 41 39 10 6 4 0 0 80 10 22742
2017 Seasonal 60 27 8 4 0 1 0 88 4 77
2017 Term 58 31 6 3 2 0 0 90 4 5455
2017 Casual 36 48 11 4 1 1 0 84 5 140
2017 Student 80 18 2 0 0 0 0 97 0 661
2014 Indeterminate (permanent) 46 36 9 5 3 0 0 82 9 25638
2014 Seasonal 57 34 5 0 5 0 0 91 5 65
2014 Term 61 30 5 3 1 0 0 91 4 5616
2014 Casual 37 46 10 3 2 2 0 85 5 179
2014 Student 78 19 3 0 0 0 0 97 0 397

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 24 13 4 3 6 3 78 8 24510
2020 Term 50 20 12 3 3 8 4 79 7 5569
2020 Student 62 16 6 2 1 10 3 90 4 306

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 33 12 3 2 4 1 81 5 24503
2020 Term 55 25 9 2 1 6 1 86 4 5559
2020 Student 61 23 7 3 0 5 1 90 3 306

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 11 5 4 4 2 79 9 24446
2020 Term 54 26 9 3 2 4 2 85 5 5545
2020 Student 64 23 5 3 1 3 1 91 4 305

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 9 23 17 35 12 0 14 59 471

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 33 18 6 4 6 3 69 11 24488
2020 Term 39 26 14 3 1 9 7 78 5 5563
2020 Student 55 19 8 0 0 10 7 89 1 307
2019 Indeterminate (permanent) 30 32 17 9 6 5 3 66 15 21921
2019 Term 41 28 15 4 3 6 4 76 8 6004
2019 Student 46 26 9 3 1 7 8 84 5 978
2018 Indeterminate (permanent) 21 35 20 10 7 5 2 61 17 21623
2018 Term 31 33 18 5 3 6 3 71 9 5539
2018 Student 37 26 13 4 2 13 6 77 7 508
2017 Indeterminate (permanent) 26 34 16 9 7 5 3 66 17 22740
2017 Seasonal 39 27 13 4 1 9 7 79 6 77
2017 Term 37 29 14 5 3 7 5 75 9 5466
2017 Casual 32 39 13 4 2 6 4 79 6 140
2017 Student 49 25 8 3 1 7 7 86 5 660
2014 Indeterminate (permanent) 32 33 14 8 6 4 2 70 15 25648
2014 Seasonal 47 25 16 5 2 2 5 77 7 64
2014 Term 40 31 13 5 2 5 4 78 8 5618
2014 Casual 29 34 16 9 3 7 2 69 13 179
2014 Student 48 23 7 3 2 9 8 85 6 398

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 12 6 3 2 1 77 10 24477
2020 Term 46 31 10 5 2 4 3 82 8 5564
2020 Student 54 24 7 6 3 4 2 83 9 307
2019 Indeterminate (permanent) 34 38 14 7 4 2 1 74 12 21935
2019 Term 43 33 11 6 3 3 1 79 9 5999
2019 Student 47 28 10 7 2 3 2 79 10 977
2018 Indeterminate (permanent) 34 40 13 7 4 2 1 75 11 21604
2018 Term 43 35 11 6 3 2 1 80 8 5530
2018 Student 45 31 10 6 3 3 2 80 10 509
2017 Indeterminate (permanent) 37 38 11 7 3 2 1 78 10 22703
2017 Seasonal 47 30 7 7 5 3 1 81 12 76
2017 Term 46 33 10 5 3 3 1 82 8 5448
2017 Casual 25 51 11 4 2 6 1 82 7 140
2017 Student 50 26 10 6 2 5 2 81 8 657
2014 Indeterminate (permanent) 43 37 9 5 3 2 1 82 8 25645
2014 Seasonal 48 28 9 5 6 2 3 79 11 65
2014 Term 50 34 8 4 2 2 1 86 6 5615
2014 Casual 32 44 13 4 2 5 0 80 6 179
2014 Student 52 30 7 4 2 3 3 87 6 397

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 37 13 4 2 1 0 81 6 24441
2020 Term 58 29 8 2 1 2 1 89 3 5551
2020 Student 68 26 4 1 0 1 0 95 1 307
2019 Indeterminate (permanent) 35 38 16 6 4 1 0 73 10 21896
2019 Term 48 34 12 3 2 1 0 83 5 5990
2019 Student 56 31 9 2 1 2 0 88 3 975
2018 Indeterminate (permanent) 33 39 16 7 4 1 0 73 11 21555
2018 Term 47 35 12 3 2 1 0 83 5 5500
2018 Student 54 34 8 2 0 2 0 89 3 506

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 17 12 8 7 2 59 22 24492
2020 Term 38 26 15 6 4 10 3 73 11 5555
2020 Student 57 20 9 2 1 8 4 87 3 307
2019 Indeterminate (permanent) 21 27 18 14 12 6 2 53 27 21952
2019 Term 32 26 17 9 7 8 2 64 17 6004
2019 Student 41 22 14 4 2 12 5 76 7 976
2018 Indeterminate (permanent) 19 28 19 15 12 6 1 50 29 21623
2018 Term 31 27 17 9 7 7 1 63 18 5517
2018 Student 39 25 14 5 2 12 3 75 9 508
2017 Indeterminate (permanent) 19 27 17 15 13 7 2 51 31 22700
2017 Seasonal 33 21 15 5 8 13 4 66 16 75
2017 Term 28 25 16 10 7 11 2 61 20 5453
2017 Casual 17 35 21 14 4 6 4 57 20 139
2017 Student 37 23 11 5 3 15 7 77 9 658
2014 Indeterminate (permanent) 19 27 18 15 13 7 1 50 31 25638
2014 Seasonal 23 31 17 11 8 9 2 60 21 65
2014 Term 25 27 16 12 9 9 1 59 24 5617
2014 Casual 13 26 21 13 11 14 2 47 28 179
2014 Student 34 25 12 6 3 14 6 74 11 394

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 47 4 9 2 0 0 85 11 24546
2020 Term 56 37 2 4 1 0 0 92 5 5584
2020 Student 62 32 2 3 0 0 0 94 3 307

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 39 8 8 2 0 0 81 11 24531
2020 Term 52 34 7 5 2 0 1 86 7 5571
2020 Student 50 36 8 4 2 0 1 86 6 307
2019 Indeterminate (permanent) 43 37 7 9 4 0 0 80 14 21927
2019 Term 53 34 5 6 2 0 0 87 8 6022
2019 Student 66 26 4 3 1 0 0 92 4 977
2017 Indeterminate (permanent) 38 37 7 12 7 0 0 74 19 22739
2017 Seasonal 48 39 5 5 3 0 0 87 8 77
2017 Term 51 34 6 6 2 0 0 86 9 5463
2017 Casual 31 42 15 6 4 0 1 74 11 140
2017 Student 68 26 3 3 1 0 0 93 4 659
2014 Indeterminate (permanent) 43 35 7 10 6 0 0 78 16 25642
2014 Seasonal 49 38 9 3 0 0 0 88 3 65
2014 Term 51 35 5 6 2 0 0 86 9 5616
2014 Casual 30 42 11 11 4 1 0 74 15 179
2014 Student 69 27 2 1 1 0 0 95 2 398

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 37 8 6 2 0 0 84 8 24356
2020 Term 57 31 6 4 1 0 0 88 6 5547
2020 Student 67 25 6 1 0 0 0 93 1 307
2019 Indeterminate (permanent) 47 37 8 6 3 0 0 84 8 21842
2019 Term 55 33 6 4 1 0 0 88 6 5986
2019 Student 66 26 6 2 0 0 0 92 2 971
2017 Indeterminate (permanent) 44 39 7 6 2 0 0 84 9 22691
2017 Seasonal 54 33 3 5 5 0 0 87 10 77
2017 Term 55 35 6 4 1 0 0 89 5 5453
2017 Casual 46 42 7 2 2 0 0 89 4 140
2017 Student 67 28 4 1 0 0 0 95 1 658
2014 Indeterminate (permanent) 45 38 8 6 2 0 0 84 8 25631
2014 Seasonal 54 34 8 3 2 0 0 88 5 65
2014 Term 53 36 6 4 1 0 0 89 5 5614
2014 Casual 41 46 7 4 1 2 0 89 5 177
2014 Student 65 29 4 1 1 0 1 95 2 396

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 15 2 1 1 0 1 96 2 24491
2020 Term 87 10 1 1 1 0 0 98 2 5561
2020 Student 90 9 0 1 0 0 0 99 1 307
2017 Indeterminate (permanent) 71 21 3 2 1 1 1 94 3 22716
2017 Seasonal 69 21 4 3 1 1 1 92 4 77
2017 Term 80 15 2 1 0 0 1 97 1 5456
2017 Casual 63 32 4 1 0 0 0 95 1 140
2017 Student 87 9 1 2 0 0 0 97 2 659
2014 Indeterminate (permanent) 73 19 3 2 1 1 1 94 3 25651
2014 Seasonal 78 18 2 2 0 0 0 97 2 65
2014 Term 82 15 1 1 1 0 1 97 1 5620
2014 Casual 68 22 4 1 1 2 2 94 2 179
2014 Student 88 8 1 2 1 0 0 97 2 398

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 18 11 6 5 18 6 72 14 24543
2020 Term 42 13 7 4 3 27 5 80 10 5570
2020 Student 52 16 5 2 3 19 3 88 7 307
2019 Indeterminate (permanent) 36 17 11 6 7 18 5 69 17 21988
2019 Term 39 12 7 5 5 27 4 75 14 6018
2019 Student 43 13 8 6 5 22 4 76 14 978

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 24545
2019 Indeterminate (permanent) 12 88 21956
2019 Term 8 92 6025
2019 Student 5 95 981
2018 Indeterminate (permanent) 14 86 21720
2018 Term 8 92 5564
2018 Student 5 95 508

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 2159
2019 Indeterminate (permanent) 47 53 2694
2019 Term 55 45 474
2018 Indeterminate (permanent) 48 52 2954
2018 Term 62 38 452

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 64 36 2159
2019 Indeterminate (permanent) 62 38 2694
2019 Term 50 50 474
2018 Indeterminate (permanent) 64 36 2954
2018 Term 46 54 452

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 2159
2019 Indeterminate (permanent) 7 93 2694
2019 Term 2 98 474
2018 Indeterminate (permanent) 6 94 2954
2018 Term 2 98 452

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 474
2019 Student 0 100 45
2018 Term 1 99 452
2018 Student 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 2159
2019 Indeterminate (permanent) 4 96 2694
2019 Term 6 94 474
2018 Indeterminate (permanent) 4 96 2954
2018 Term 6 94 452

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 2159
2019 Indeterminate (permanent) 9 91 2694
2019 Term 12 88 474
2018 Indeterminate (permanent) 10 90 2954
2018 Term 17 83 452

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 2159
2019 Indeterminate (permanent) 4 96 2694
2019 Term 5 95 474
2018 Indeterminate (permanent) 3 97 2954
2018 Term 4 96 452

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 2158
2019 Indeterminate (permanent) 37 63 2680
2019 Term 29 71 471
2018 Indeterminate (permanent) 36 64 2950
2018 Term 37 63 450

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 2158
2019 Indeterminate (permanent) 38 62 2680
2019 Term 31 69 471
2018 Indeterminate (permanent) 39 61 2950
2018 Term 33 67 450

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 2158
2019 Indeterminate (permanent) 42 58 2680
2019 Term 31 69 471
2018 Indeterminate (permanent) 42 58 2950
2018 Term 33 67 450

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 2158
2019 Indeterminate (permanent) 42 58 2680
2019 Term 40 60 471
2018 Indeterminate (permanent) 42 58 2950
2018 Term 42 58 450

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 2158
2019 Indeterminate (permanent) 28 72 2680
2019 Term 18 82 471
2018 Indeterminate (permanent) 28 72 2950
2018 Term 21 79 450

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 2158
2019 Indeterminate (permanent) 52 48 2680
2019 Term 51 49 471
2018 Indeterminate (permanent) 54 46 2950
2018 Term 55 45 450

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 2158
2019 Indeterminate (permanent) 34 66 2680
2019 Term 24 76 471
2018 Indeterminate (permanent) 35 65 2950
2018 Term 27 73 450

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 2158
2019 Indeterminate (permanent) 1 99 2680
2019 Term 1 99 471
2018 Indeterminate (permanent) 1 99 2950
2018 Term 2 98 450

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 2158
2019 Indeterminate (permanent) 7 93 2680
2019 Term 9 91 471
2018 Indeterminate (permanent) 8 92 2950
2018 Term 11 89 450

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 2158
2019 Indeterminate (permanent) 9 91 2680
2019 Term 9 91 471
2018 Indeterminate (permanent) 11 89 2950
2018 Term 8 92 450

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 2158
2019 Indeterminate (permanent) 48 52 2680
2019 Term 43 57 471
2018 Indeterminate (permanent) 49 51 2950
2018 Term 41 59 450

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 2158
2019 Indeterminate (permanent) 21 79 2680
2019 Term 18 82 471
2018 Indeterminate (permanent) 22 78 2950
2018 Term 21 79 450

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 2158
2019 Indeterminate (permanent) 15 85 2680
2019 Term 15 85 471
2018 Indeterminate (permanent) 14 86 2950
2018 Term 18 82 450

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 2159
2019 Indeterminate (permanent) 46 54 2673
2019 Term 42 58 469
2018 Indeterminate (permanent) 47 53 2949
2018 Term 45 55 451

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 2159
2019 Indeterminate (permanent) 24 76 2673
2019 Term 19 81 469
2018 Indeterminate (permanent) 25 75 2949
2018 Term 23 77 451

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 2159
2019 Indeterminate (permanent) 5 95 2673
2019 Term 3 97 469
2018 Indeterminate (permanent) 5 95 2949
2018 Term 4 96 451

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 2159
2019 Indeterminate (permanent) 24 76 2673
2019 Term 16 84 469
2018 Indeterminate (permanent) 24 76 2949
2018 Term 15 85 451

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 2159
2019 Indeterminate (permanent) 9 91 2673
2019 Term 7 93 469
2018 Indeterminate (permanent) 9 91 2949
2018 Term 10 90 451

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 2159
2019 Indeterminate (permanent) 7 93 2673
2019 Term 3 97 469
2018 Indeterminate (permanent) 7 93 2949
2018 Term 5 95 451

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 2159
2019 Indeterminate (permanent) 14 86 2673
2019 Term 12 88 469
2018 Indeterminate (permanent) 12 88 2949
2018 Term 16 84 451

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 2159
2019 Indeterminate (permanent) 10 90 2673
2019 Term 8 92 469
2018 Indeterminate (permanent) 10 90 2949
2018 Term 7 93 451

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 2159
2019 Indeterminate (permanent) 29 71 2673
2019 Term 33 67 469
2018 Indeterminate (permanent) 28 72 2949
2018 Term 30 70 451

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 2012
2019 Indeterminate (permanent) 12 88 2486
2019 Term 18 82 455
2018 Indeterminate (permanent) 10 90 2741
2018 Term 16 84 428

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 2012
2019 Indeterminate (permanent) 19 81 2486
2019 Term 25 75 455
2018 Indeterminate (permanent) 18 82 2741
2018 Term 27 73 428

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 2012
2019 Indeterminate (permanent) 10 90 2486
2019 Term 18 82 455
2018 Indeterminate (permanent) 9 91 2741
2018 Term 13 87 428

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 2012
2019 Indeterminate (permanent) 7 93 2486
2019 Term 9 91 455
2018 Indeterminate (permanent) 7 93 2741
2018 Term 8 92 428

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 2012
2019 Indeterminate (permanent) 10 90 2486
2019 Term 12 88 455
2018 Indeterminate (permanent) 9 91 2741
2018 Term 10 90 428

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 2012
2019 Indeterminate (permanent) 8 92 2486
2019 Term 8 92 455
2018 Indeterminate (permanent) 9 91 2741
2018 Term 6 94 428

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 2012
2019 Indeterminate (permanent) 10 90 2486
2019 Term 9 91 455
2018 Indeterminate (permanent) 11 89 2741
2018 Term 7 93 428

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 2012
2019 Indeterminate (permanent) 10 90 2486
2019 Term 17 83 455
2018 Indeterminate (permanent) 9 91 2741
2018 Term 14 86 428

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 2012
2019 Indeterminate (permanent) 12 88 2486
2019 Term 13 87 455
2018 Indeterminate (permanent) 14 86 2741
2018 Term 9 91 428

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 2012
2019 Indeterminate (permanent) 28 72 2486
2019 Term 23 77 455
2018 Indeterminate (permanent) 26 74 2741
2018 Term 21 79 428

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 2012
2019 Indeterminate (permanent) 9 91 2486
2019 Term 8 92 455
2018 Indeterminate (permanent) 8 92 2741
2018 Term 5 95 428

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 2012
2019 Indeterminate (permanent) 48 52 2486
2019 Term 42 58 455
2018 Indeterminate (permanent) 46 54 2741
2018 Term 42 58 428

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 2012
2019 Indeterminate (permanent) 2 98 2486
2018 Indeterminate (permanent) 2 98 2741

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 2012
2019 Indeterminate (permanent) 56 44 2486
2019 Term 40 60 455
2018 Indeterminate (permanent) 58 42 2741
2018 Term 42 58 428

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 2012
2019 Indeterminate (permanent) 4 96 2486
2019 Term 2 98 455
2018 Indeterminate (permanent) 4 96 2741
2018 Term 2 98 428

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 2012
2019 Indeterminate (permanent) 13 87 2486
2019 Term 11 89 455
2018 Indeterminate (permanent) 12 88 2741
2018 Term 11 89 428

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 19 16 5 4 25 6 63 13 24515
2020 Term 35 14 12 2 1 26 11 77 4 5569
2020 Student 44 11 4 1 0 28 11 91 2 306
2019 Indeterminate (permanent) 21 19 19 7 6 22 6 55 19 21982
2019 Term 30 15 16 3 2 24 10 68 8 6022
2019 Student 34 12 8 2 1 28 14 81 5 977
2018 Indeterminate (permanent) 18 20 22 7 6 21 4 52 18 21638
2018 Term 30 18 18 3 2 21 8 68 7 5551
2018 Student 29 16 9 2 1 31 11 78 6 509
2017 Indeterminate (permanent) 18 20 20 6 7 23 6 54 18 22750
2017 Seasonal 35 13 14 4 0 26 7 73 6 77
2017 Term 28 17 15 2 2 25 11 70 7 5463
2017 Casual 17 38 15 1 1 19 9 75 4 141
2017 Student 30 13 6 2 1 30 16 82 6 661
2014 Indeterminate (permanent) 20 21 20 6 6 22 5 56 17 25641
2014 Seasonal 31 20 15 3 3 18 9 70 9 65
2014 Term 28 19 15 3 2 23 9 70 8 5620
2014 Casual 17 25 19 3 3 26 7 63 8 179
2014 Student 32 16 7 2 0 27 16 84 4 398

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 32 13 4 3 6 1 79 7 24514
2020 Term 57 23 8 1 1 8 2 89 2 5565
2020 Student 65 19 5 1 0 9 1 93 1 307
2019 Indeterminate (permanent) 38 31 15 6 4 6 1 74 11 21975
2019 Term 52 26 11 2 2 7 1 84 5 6023
2019 Student 57 21 7 2 0 11 2 89 2 978
2018 Indeterminate (permanent) 32 33 17 6 5 6 1 70 11 21636
2018 Term 48 28 12 3 1 7 1 83 4 5552
2018 Student 52 22 7 2 1 14 1 87 4 508
2017 Indeterminate (permanent) 32 34 16 6 5 7 1 71 12 22729
2017 Seasonal 48 25 8 4 1 12 1 85 6 75
2017 Term 46 28 12 2 2 9 2 82 5 5457
2017 Casual 30 48 10 1 2 9 0 85 4 140
2017 Student 51 23 6 2 1 14 3 90 3 658
2014 Indeterminate (permanent) 34 33 16 5 4 7 1 73 10 25626
2014 Seasonal 51 29 9 3 3 5 0 84 6 65
2014 Term 47 30 11 3 2 7 1 84 4 5614
2014 Casual 32 42 14 3 3 5 1 78 7 178
2014 Student 50 26 7 3 0 12 3 89 3 398

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 24510
2019 Indeterminate (permanent) 8 92 21960
2019 Term 5 95 6021
2019 Student 2 98 979
2018 Indeterminate (permanent) 8 92 21681
2018 Term 5 95 5563
2018 Student 3 97 508

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1550
2019 Indeterminate (permanent) 30 70 1697
2019 Term 32 68 283
2018 Indeterminate (permanent) 31 69 1729
2018 Term 34 66 289

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 79 21 1550
2019 Indeterminate (permanent) 80 20 1697
2019 Term 65 35 283
2018 Indeterminate (permanent) 79 21 1729
2018 Term 69 31 289

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1550
2019 Indeterminate (permanent) 3 97 1697
2019 Student 0 100 18
2018 Indeterminate (permanent) 2 98 1729
2018 Term 2 98 289

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 1697
2019 Student 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1550
2019 Indeterminate (permanent) 6 94 1697
2019 Term 8 92 283
2018 Indeterminate (permanent) 6 94 1729
2018 Term 8 92 289

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 1550
2019 Indeterminate (permanent) 7 93 1697
2019 Term 12 88 283
2018 Indeterminate (permanent) 8 92 1729
2018 Term 14 86 289

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1550
2019 Indeterminate (permanent) 9 91 1697
2019 Term 13 87 283
2018 Indeterminate (permanent) 9 91 1729
2018 Term 10 90 289

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 1549
2019 Indeterminate (permanent) 29 71 1668
2019 Term 38 62 277
2018 Indeterminate (permanent) 28 72 1727
2018 Term 36 64 288

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 1549
2019 Indeterminate (permanent) 21 79 1668
2019 Term 25 75 277
2018 Indeterminate (permanent) 20 80 1727
2018 Term 31 69 288

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1549
2019 Indeterminate (permanent) 19 81 1668
2019 Term 21 79 277
2018 Indeterminate (permanent) 19 81 1727
2018 Term 22 78 288

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1549
2019 Indeterminate (permanent) 7 93 1668
2019 Term 10 90 277
2018 Indeterminate (permanent) 7 93 1727
2018 Term 9 91 288

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 1549
2019 Indeterminate (permanent) 31 69 1668
2019 Term 23 77 277
2018 Indeterminate (permanent) 28 72 1727
2018 Term 22 78 288

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 1549
2019 Indeterminate (permanent) 27 73 1668
2019 Term 16 84 277
2018 Indeterminate (permanent) 26 74 1727
2018 Term 23 77 288

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1549
2019 Indeterminate (permanent) 4 96 1668
2019 Term 7 93 277
2018 Indeterminate (permanent) 3 97 1727
2018 Term 5 95 288

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 1549
2019 Indeterminate (permanent) 2 98 1668
2019 Term 4 96 277
2018 Indeterminate (permanent) 2 98 1727
2018 Term 3 97 288

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1549
2019 Indeterminate (permanent) 6 94 1668
2019 Term 4 96 277
2018 Indeterminate (permanent) 7 93 1727
2018 Term 3 97 288

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 1549
2019 Indeterminate (permanent) 12 88 1668
2019 Term 8 92 277
2018 Indeterminate (permanent) 12 88 1727
2018 Term 7 93 288

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 1549
2019 Indeterminate (permanent) 1 99 1668
2018 Indeterminate (permanent) 2 98 1727
2018 Term 2 98 288

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 1549
2019 Indeterminate (permanent) 19 81 1668
2019 Term 15 85 277
2018 Indeterminate (permanent) 19 81 1727
2018 Term 12 88 288

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 1549
2019 Term 0 100 277
2019 Student 0 100 18
2018 Student 0 100 17

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 1549
2019 Indeterminate (permanent) 16 84 1668
2019 Term 16 84 277
2018 Indeterminate (permanent) 17 83 1727
2018 Term 16 84 288

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 28 72 1550
2019 Indeterminate (permanent) 27 73 1654
2019 Term 20 80 276
2018 Indeterminate (permanent) 27 73 1732
2018 Term 23 77 287

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 1550
2019 Indeterminate (permanent) 12 88 1654
2019 Term 8 92 276
2018 Indeterminate (permanent) 14 86 1732
2018 Term 10 90 287

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1550
2019 Indeterminate (permanent) 3 97 1654
2019 Term 3 97 276
2018 Indeterminate (permanent) 3 97 1732
2018 Term 2 98 287

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 1550
2019 Indeterminate (permanent) 21 79 1654
2019 Term 19 81 276
2018 Indeterminate (permanent) 20 80 1732
2018 Term 11 89 287

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1550
2019 Indeterminate (permanent) 5 95 1654
2019 Term 4 96 276
2018 Indeterminate (permanent) 4 96 1732
2018 Term 2 98 287

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1550
2019 Indeterminate (permanent) 6 94 1654
2019 Term 3 97 276
2018 Indeterminate (permanent) 7 93 1732
2018 Term 4 96 287

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1550
2019 Indeterminate (permanent) 8 92 1654
2019 Term 8 92 276
2018 Indeterminate (permanent) 9 91 1732
2018 Term 11 89 287

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 1550
2019 Indeterminate (permanent) 7 93 1654
2019 Term 7 93 276
2018 Indeterminate (permanent) 8 92 1732
2018 Term 6 94 287

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 1550
2019 Indeterminate (permanent) 51 49 1654
2019 Term 51 49 276
2018 Indeterminate (permanent) 49 51 1732
2018 Term 55 45 287

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 1439
2019 Indeterminate (permanent) 6 94 1468
2019 Term 10 90 254
2018 Indeterminate (permanent) 5 95 1615
2018 Term 5 95 273

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1439
2019 Indeterminate (permanent) 12 88 1468
2019 Term 20 80 254
2018 Indeterminate (permanent) 11 89 1615
2018 Term 16 84 273

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1439
2019 Indeterminate (permanent) 3 97 1468
2019 Term 4 96 254
2018 Indeterminate (permanent) 3 97 1615
2018 Term 4 96 273

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 1439
2019 Indeterminate (permanent) 2 98 1468
2018 Indeterminate (permanent) 2 98 1615
2018 Term 2 98 273

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 1439
2019 Indeterminate (permanent) 3 97 1468
2019 Term 4 96 254
2018 Indeterminate (permanent) 3 97 1615
2018 Term 3 97 273

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 1439
2019 Indeterminate (permanent) 4 96 1468
2019 Term 3 97 254
2018 Indeterminate (permanent) 4 96 1615
2018 Term 3 97 273

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 1439
2019 Indeterminate (permanent) 7 93 1468
2019 Term 7 93 254
2018 Indeterminate (permanent) 6 94 1615
2018 Term 7 93 273

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 1439
2019 Indeterminate (permanent) 8 92 1468
2019 Term 14 86 254
2018 Indeterminate (permanent) 9 91 1615
2018 Term 13 87 273

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 1439
2019 Indeterminate (permanent) 9 91 1468
2019 Term 7 93 254
2018 Indeterminate (permanent) 11 89 1615
2018 Term 7 93 273

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 1439
2019 Indeterminate (permanent) 26 74 1468
2019 Term 13 87 254
2018 Indeterminate (permanent) 23 77 1615
2018 Term 17 83 273

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 1439
2019 Indeterminate (permanent) 9 91 1468
2019 Term 6 94 254
2018 Indeterminate (permanent) 9 91 1615
2018 Term 9 91 273

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 1439
2019 Indeterminate (permanent) 45 55 1468
2019 Term 36 64 254
2018 Indeterminate (permanent) 42 58 1615
2018 Term 40 60 273

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 1439
2019 Indeterminate (permanent) 2 98 1468
2018 Indeterminate (permanent) 2 98 1615

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 62 38 1439
2019 Indeterminate (permanent) 64 36 1468
2019 Term 49 51 254
2018 Indeterminate (permanent) 66 34 1615
2018 Term 49 51 273

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 1439
2019 Indeterminate (permanent) 3 97 1468
2018 Indeterminate (permanent) 3 97 1615
2018 Term 3 97 273

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 1439
2019 Indeterminate (permanent) 11 89 1468
2019 Term 14 86 254
2018 Indeterminate (permanent) 13 87 1615
2018 Term 15 85 273

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 19 17 3 3 27 5 66 9 24498
2020 Term 37 15 12 1 1 26 9 79 3 5563
2020 Student 47 10 4 1 0 27 10 92 2 305
2019 Indeterminate (permanent) 23 18 20 5 4 25 6 59 12 21948
2019 Term 32 16 16 2 2 25 8 71 6 6013
2019 Student 38 12 8 1 0 28 13 84 2 976
2018 Indeterminate (permanent) 20 20 24 4 4 24 4 57 10 21665
2018 Term 32 18 18 2 2 22 7 70 5 5542
2018 Student 33 17 8 1 1 30 10 84 3 508
2017 Indeterminate (permanent) 20 20 21 4 4 27 5 59 10 22740
2017 Seasonal 29 17 20 1 1 28 4 67 4 76
2017 Term 28 19 15 2 1 27 8 72 5 5463
2017 Casual 19 38 11 1 0 22 9 81 2 140
2017 Student 30 15 7 1 1 32 14 83 4 660
2014 Indeterminate (permanent) 21 19 21 3 3 27 5 60 9 25640
2014 Seasonal 37 17 11 5 2 23 6 76 9 65
2014 Term 29 19 15 2 1 26 8 73 5 5615
2014 Casual 19 23 23 2 1 25 7 63 3 179
2014 Student 33 13 7 1 1 30 15 84 3 398

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 13 3 3 6 1 80 6 24516
2020 Term 57 23 8 2 1 8 1 89 3 5569
2020 Student 66 18 5 1 0 8 2 93 1 304
2019 Indeterminate (permanent) 40 30 15 4 3 7 1 76 8 21945
2019 Term 53 24 11 2 2 7 1 84 4 6011
2019 Student 59 19 7 1 0 12 1 90 2 977
2018 Indeterminate (permanent) 34 33 18 4 3 7 1 72 8 21671
2018 Term 48 28 12 2 2 7 1 83 4 5548
2018 Student 55 21 7 1 1 13 2 90 3 507
2017 Indeterminate (permanent) 34 33 16 4 3 9 1 75 8 22700
2017 Seasonal 47 28 14 0 3 8 0 82 3 74
2017 Term 47 28 11 2 1 9 1 84 4 5444
2017 Casual 29 45 12 2 1 8 3 83 3 138
2017 Student 51 22 7 1 1 15 3 89 2 661
2014 Indeterminate (permanent) 36 32 16 3 2 9 1 76 7 25622
2014 Seasonal 51 22 11 3 5 8 2 80 8 65
2014 Term 48 29 10 2 1 9 1 85 3 5616
2014 Casual 33 38 15 1 1 11 1 81 2 179
2014 Student 49 22 8 1 0 13 6 88 2 398

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 24428
2020 Term 8 92 5518
2020 Student 7 93 301

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 24461
2020 Term 10 90 5521
2020 Student 4 96 302
2019 Indeterminate (permanent) 18 82 21980
2019 Term 14 86 6020
2019 Student 7 93 978
2017 Indeterminate (permanent) 18 82 22722
2017 Seasonal 26 74 77
2017 Term 14 86 5458
2017 Casual 12 88 140
2017 Student 8 92 661
2014 Indeterminate (permanent) 16 84 25602
2014 Seasonal 11 89 65
2014 Term 13 87 5608
2014 Casual 10 90 178
2014 Student 6 94 395

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 3674
2020 Term 44 56 565
2020 Student 55 45 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 83 17 3674
2020 Term 80 20 565
2020 Student 64 36 11
2019 Indeterminate (permanent) 83 17 3852
2019 Term 80 20 854
2019 Student 78 22 69
2017 Indeterminate (permanent) 80 20 4005
2017 Seasonal 85 15 20
2017 Term 82 18 776
2017 Casual 100 0 17
2017 Student 69 31 51
2014 Indeterminate (permanent) 81 19 4069
2014 Term 83 17 750
2014 Casual 83 17 16
2014 Student 75 25 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 7 7 3 0 0 84 10 3026
2019 Indeterminate (permanent) 44 34 6 10 5 0 0 78 16 3179
2019 Term 49 33 8 6 3 1 1 83 9 679
2019 Student 59 26 4 7 0 2 2 88 8 54
2017 Indeterminate (permanent) 43 38 5 8 5 1 0 81 13 3208
2017 Seasonal 29 53 6 6 6 0 0 82 12 17
2017 Term 50 33 6 5 3 1 1 85 8 632
2017 Casual 35 29 18 6 12 0 0 65 18 17
2017 Student 60 26 3 6 0 0 6 91 6 35
2014 Indeterminate (permanent) 51 32 5 7 4 0 0 83 11 3299
2014 Term 55 34 3 5 2 0 1 90 7 623
2014 Casual 41 28 7 7 0 17 0 83 8 13
2014 Student 79 21 0 0 0 0 0 100 0 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 29 8 4 2 2 3 86 6 24534
2020 Term 55 26 8 3 1 3 4 87 4 5559
2020 Student 58 24 7 3 0 4 5 90 3 307
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 35 13 7 3 3 0 76 11 24454
2020 Term 47 28 11 5 2 6 1 81 7 5554
2020 Student 59 25 8 3 0 6 0 89 3 306

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 41 9 6 1 0 0 84 7 24558
2020 Term 53 33 7 4 1 1 1 87 5 5583
2020 Student 62 30 6 2 0 0 1 92 2 307

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 39 10 6 2 1 0 81 8 24451
2020 Term 52 31 9 5 1 1 1 85 6 5546
2020 Student 61 29 7 1 0 1 0 92 1 306

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 39 15 4 1 1 1 79 5 24382
2020 Term 51 31 12 3 1 1 2 84 4 5535
2020 Student 54 25 13 4 1 1 2 81 5 307

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 35 10 3 1 1 1 85 4 24452
2020 Term 58 28 8 2 0 2 2 89 2 5551
2020 Student 69 23 5 0 0 2 1 95 0 306

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 18 5 1 0 7 3 93 1 24484
2020 Term 70 13 4 1 0 9 3 94 1 5567
2020 Student 84 10 1 0 0 5 0 99 0 307

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 32 6 3 1 1 0 90 3 24432
2020 Term 59 26 6 3 1 3 1 89 4 5551
2020 Student 61 24 7 2 1 3 2 89 4 306

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 29 9 6 4 1 0 81 10 24444
2020 Term 57 26 8 4 2 2 1 85 7 5546
2020 Student 65 24 4 5 1 0 1 91 6 306

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 28 7 3 2 1 0 88 5 24465
2020 Term 65 23 7 2 1 1 1 90 3 5559
2020 Student 76 17 4 1 0 1 1 95 1 306

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 98 2 4354
2020 Term 95 5 59

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 42 15 15 5 0 0 64 20 4251
2020 Term 18 36 16 20 11 0 0 53 30 56

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 40 9 4 1 1 0 85 5 24519
2020 Term 51 32 9 3 1 3 1 87 4 5570
2020 Student 58 26 8 4 0 4 1 87 4 307
2019 Indeterminate (permanent) 34 42 13 6 3 1 0 77 9 21940
2019 Term 38 36 14 6 3 2 0 76 9 6008
2019 Student 36 33 15 9 2 6 0 73 11 979
2018 Indeterminate (permanent) 32 43 14 6 3 2 0 76 10 21632
2018 Term 37 37 14 6 3 3 0 76 9 5553
2018 Student 41 35 11 6 2 4 0 80 8 508
2017 Indeterminate (permanent) 27 44 15 7 4 3 0 73 12 22691
2017 Seasonal 25 36 20 8 5 7 0 65 14 77
2017 Term 28 40 15 7 4 6 0 73 11 5454
2017 Casual 19 45 26 4 1 6 0 68 5 141
2017 Student 28 35 15 8 3 10 1 71 12 660

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 29 12 10 7 2 1 70 18 24479
2020 Term 47 25 11 8 5 3 1 75 13 5553
2020 Student 58 21 8 7 3 1 1 81 11 307

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 13 3 2 3 1 81 6 24420
2020 Term 55 22 11 2 1 6 2 84 4 5539
2020 Student 65 21 6 2 0 4 2 92 2 306

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 15 7 4 2 0 73 11 24514
2020 Term 47 30 13 5 2 3 1 80 7 5562
2020 Student 61 29 6 2 0 2 0 92 2 307
2019 Indeterminate (permanent) 25 37 17 11 7 1 0 64 18 21957
2019 Term 34 34 17 9 4 2 0 69 14 6022
2019 Student 41 32 15 5 2 3 0 76 8 979
2018 Indeterminate (permanent) 23 38 17 12 8 2 0 63 20 21650
2018 Term 34 35 17 8 4 2 0 70 13 5559
2018 Student 43 36 11 6 2 2 0 81 7 508
2017 Indeterminate (permanent) 18 40 18 14 9 2 0 59 23 22729
2017 Seasonal 20 42 15 11 7 5 1 66 18 76
2017 Term 24 40 17 11 5 3 0 66 16 5454
2017 Casual 13 50 16 13 3 4 1 66 16 141
2017 Student 33 41 14 6 2 4 0 77 8 660

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 48 12 12 3 1 0 73 15 4349
2020 Term 18 43 15 18 5 0 0 61 24 59
2019 Indeterminate (permanent) 22 47 12 12 4 1 1 71 17 4069

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 24 16 10 10 0 2 64 20 24553
2020 Term 48 21 13 7 8 0 2 71 16 5583
2020 Student 58 18 11 6 4 0 3 78 10 307

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 29 16 7 5 0 1 71 12 24492
2020 Term 42 27 17 7 5 1 1 70 13 5569
2020 Student 47 26 14 8 4 0 1 74 12 305
2019 Indeterminate (permanent) 32 31 18 9 9 0 1 64 18 21959
2019 Term 32 28 19 9 10 0 1 61 19 6024
2019 Student 37 26 18 9 8 0 1 65 17 980
2018 Indeterminate (permanent) 27 30 21 10 10 0 1 57 21 21655
2018 Term 29 28 20 10 12 0 1 57 22 5559
2018 Student 27 29 21 12 10 1 1 57 22 510
2017 Indeterminate (permanent) 27 28 19 12 11 1 2 57 23 22709
2017 Seasonal 18 27 9 20 22 1 3 47 43 77
2017 Term 26 26 19 12 13 1 2 54 26 5465
2017 Casual 11 16 17 21 33 0 2 28 55 141
2017 Student 29 25 20 10 13 0 2 56 24 660

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 29 26 13 8 0 1 53 21 24525
2020 Term 34 29 20 9 4 1 2 66 14 5575
2020 Student 44 31 18 5 1 0 1 76 6 307
2019 Indeterminate (permanent) 20 31 26 14 8 0 1 51 23 21965
2019 Term 34 30 21 9 5 0 1 65 14 6013
2019 Student 47 33 14 4 1 0 1 81 5 971
2018 Indeterminate (permanent) 16 27 29 16 10 0 1 44 27 21645
2018 Term 29 29 26 10 5 0 1 58 15 5544
2018 Student 40 33 18 7 1 0 1 73 9 508
2017 Indeterminate (permanent) 17 29 28 16 10 0 1 46 26 22709
2017 Seasonal 31 25 19 16 7 0 3 57 23 77
2017 Term 29 30 23 10 5 1 2 61 15 5454
2017 Casual 19 26 37 13 4 0 1 45 17 141
2017 Student 43 34 16 4 1 0 2 78 5 661

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 31 19 10 6 0 2 64 16 24472
2020 Term 52 22 11 5 2 2 7 80 8 5557
2020 Student 65 23 7 1 1 0 3 90 3 307
2019 Indeterminate (permanent) 28 32 21 10 6 0 2 62 17 21881
2019 Term 48 25 13 5 3 1 5 78 9 5993
2019 Student 64 21 7 2 2 1 4 89 4 972
2018 Indeterminate (permanent) 22 29 25 13 8 0 2 53 22 21568
2018 Term 40 25 18 7 5 1 5 68 13 5518
2018 Student 56 25 8 4 2 1 4 86 6 509
2017 Indeterminate (permanent) 22 30 23 13 8 1 3 54 22 22682
2017 Seasonal 30 17 12 12 14 1 14 55 31 77
2017 Term 39 25 15 7 5 1 7 70 13 5448
2017 Casual 21 28 24 15 6 1 6 52 22 141
2017 Student 61 22 7 3 1 0 5 88 4 660

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 26 18 10 6 2 2 65 16 24420
2020 Term 47 21 13 7 5 4 4 73 13 5555
2020 Student 62 19 10 4 3 1 2 83 6 304
2019 Indeterminate (permanent) 28 27 20 12 9 1 2 58 22 21851
2019 Term 47 22 13 7 5 2 3 73 12 5987
2019 Student 61 20 9 4 2 1 2 84 6 977
2018 Indeterminate (permanent) 24 25 22 15 10 1 2 51 26 21561
2018 Term 41 24 17 8 6 2 3 68 14 5535
2018 Student 51 22 14 5 3 1 3 76 9 505
2017 Indeterminate (permanent) 24 24 21 15 10 2 4 52 26 22713
2017 Seasonal 35 17 13 11 20 1 2 54 32 75
2017 Term 38 24 16 9 7 3 5 66 17 5454
2017 Casual 18 21 33 11 11 2 4 42 24 141
2017 Student 55 23 11 3 3 1 4 82 7 661

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 18 9 4 3 1 7 83 7 24419
2020 Term 67 16 7 2 1 2 6 89 3 5550
2020 Student 77 13 5 1 0 0 3 94 1 305
2019 Indeterminate (permanent) 63 17 7 3 2 0 9 88 5 21871
2019 Term 72 15 5 1 1 1 6 92 2 5996
2019 Student 80 10 3 1 1 0 6 96 2 974
2018 Indeterminate (permanent) 57 18 9 3 2 1 10 84 6 21563
2018 Term 65 16 8 2 1 1 7 88 3 5535
2018 Student 74 14 4 1 0 0 6 94 2 508
2017 Indeterminate (permanent) 52 18 8 3 2 1 16 84 6 22676
2017 Seasonal 54 18 3 3 7 3 13 86 11 76
2017 Term 61 15 7 2 1 1 13 89 4 5438
2017 Casual 41 26 13 5 1 3 11 77 8 140
2017 Student 72 13 4 0 0 0 11 95 1 659

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 29 19 9 7 0 1 64 16 24494
2020 Term 43 26 17 7 5 1 1 70 13 5558
2020 Student 43 26 18 8 4 0 1 70 12 307
2019 Indeterminate (permanent) 37 31 18 8 6 0 1 68 14 21948
2019 Term 44 26 16 6 6 0 1 71 12 6008
2019 Student 52 25 13 5 3 0 1 79 9 973
2018 Indeterminate (permanent) 34 29 20 9 7 0 1 63 16 21622
2018 Term 43 25 18 7 5 0 1 69 13 5538
2018 Student 53 24 15 4 3 0 1 77 8 510
2017 Indeterminate (permanent) 31 31 21 10 6 0 1 62 16 22634
2017 Seasonal 32 31 20 9 8 0 0 63 17 75
2017 Term 39 29 18 8 5 0 1 69 13 5434
2017 Casual 36 34 21 5 4 0 0 69 9 140
2017 Student 49 27 14 5 3 0 1 78 8 661

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 25 19 10 9 0 5 61 19 24436
2020 Term 41 21 17 8 6 1 7 67 15 5568
2020 Student 56 18 9 3 3 0 10 83 7 306

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 18 7 3 1 1 71 10 24396
2020 Term 47 27 14 4 2 2 3 78 7 5564
2020 Student 64 23 8 1 1 1 3 90 2 306
2019 Indeterminate (permanent) 29 36 20 8 4 1 1 67 13 21926
2019 Term 44 29 15 5 3 1 2 76 9 6009
2019 Student 56 25 12 3 2 1 1 83 5 977
2018 Indeterminate (permanent) 24 35 23 10 5 1 1 61 16 21600
2018 Term 38 30 18 7 4 1 2 71 10 5516
2018 Student 52 27 13 4 1 1 2 82 5 505
2017 Indeterminate (permanent) 25 34 22 11 6 1 2 60 17 22607
2017 Seasonal 36 20 21 4 9 4 5 62 15 75
2017 Term 39 28 17 7 3 2 3 71 11 5433
2017 Casual 33 32 21 6 3 2 4 69 9 140
2017 Student 54 27 11 2 3 0 3 84 5 661

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 33 22 11 6 1 1 60 17 24402
2020 Term 39 29 17 8 3 2 2 71 12 5558
2020 Student 57 23 12 3 1 1 2 83 4 305
2019 Indeterminate (permanent) 23 34 23 12 7 1 1 58 19 21905
2019 Term 40 29 17 7 4 1 2 71 11 5998
2019 Student 54 26 12 4 2 1 2 82 6 976
2018 Indeterminate (permanent) 19 32 26 14 8 0 1 51 22 21590
2018 Term 34 29 20 9 5 1 2 65 14 5512
2018 Student 49 28 13 4 3 1 2 79 7 507
2017 Indeterminate (permanent) 19 31 24 15 8 1 2 51 24 22620
2017 Seasonal 42 13 17 11 13 1 1 57 25 75
2017 Term 35 30 18 8 4 1 4 68 13 5442
2017 Casual 27 27 26 13 5 1 1 55 18 140
2017 Student 55 24 12 3 2 1 4 82 5 661

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 32 17 8 4 0 1 70 13 24401
2020 Term 47 26 14 6 3 1 2 76 9 5566
2020 Student 56 25 13 4 1 0 1 82 5 307
2019 Indeterminate (permanent) 35 32 18 9 5 0 1 68 14 21898
2019 Term 48 27 14 6 3 0 1 77 10 5994
2019 Student 45 28 15 6 3 0 1 75 10 973
2018 Indeterminate (permanent) 29 32 21 10 6 0 1 63 17 21587
2018 Term 41 27 18 8 4 1 2 70 12 5511
2018 Student 39 32 16 7 4 0 1 72 11 505
2017 Indeterminate (permanent) 29 33 20 11 6 1 2 63 17 22621
2017 Seasonal 52 15 13 7 8 3 2 70 16 75
2017 Term 42 28 15 7 3 1 3 73 11 5435
2017 Casual 29 32 27 5 3 1 3 64 8 140
2017 Student 47 26 14 7 3 0 2 75 10 661

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 26 13 7 5 1 1 75 12 24350
2020 Term 54 23 11 5 3 2 2 80 8 5532
2020 Student 73 17 5 3 2 0 1 91 5 307
2019 Indeterminate (permanent) 41 28 15 8 6 1 1 70 14 21890
2019 Term 49 25 13 6 5 1 1 76 11 5994
2019 Student 63 22 8 4 2 0 1 86 6 975

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 22 11 6 0 1 60 18 24453
2020 Term 34 29 19 10 6 1 1 64 16 5559
2020 Student 41 29 18 7 4 0 0 71 11 307

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 32 23 12 8 0 1 57 20 24428
2020 Term 25 29 22 13 9 1 1 55 22 5559
2020 Student 43 29 19 5 3 0 0 73 8 307
2019 Indeterminate (permanent) 27 32 21 11 6 0 1 60 18 21823
2019 Term 35 30 19 9 6 0 1 66 15 5977
2019 Student 49 29 13 5 3 1 0 79 8 975
2018 Indeterminate (permanent) 23 31 24 14 8 0 1 54 22 21543
2018 Term 31 28 22 11 6 0 1 59 18 5504
2018 Student 42 30 18 6 3 0 1 73 9 505
2017 Indeterminate (permanent) 22 31 23 14 8 1 2 55 22 22583
2017 Seasonal 28 21 21 9 17 3 0 51 27 75
2017 Term 30 31 20 9 6 1 2 64 16 5426
2017 Casual 27 31 21 11 6 0 3 60 18 140
2017 Student 45 31 16 4 2 0 2 78 6 659

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 28 13 4 2 0 1 80 7 24334
2020 Term 60 22 10 4 2 0 3 84 5 5537
2020 Student 58 23 11 3 1 1 4 85 4 305
2019 Indeterminate (permanent) 53 25 11 5 4 0 2 80 9 21847
2019 Term 64 20 9 3 2 0 2 86 5 5985
2019 Student 73 17 6 2 1 1 1 91 3 973
2018 Indeterminate (permanent) 51 24 12 6 4 0 3 77 10 21496
2018 Term 61 20 10 3 2 0 3 84 6 5502
2018 Student 69 19 5 4 1 1 1 90 5 504
2017 Indeterminate (permanent) 50 24 13 6 4 0 2 77 10 22726
2017 Seasonal 54 25 9 5 0 0 7 85 6 77
2017 Term 61 21 10 3 2 0 3 85 5 5458
2017 Casual 42 22 27 3 4 0 3 66 7 141
2017 Student 74 16 5 2 0 0 2 92 3 660

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 20 7 4 0 0 69 12 24356
2020 Term 45 30 15 6 3 0 1 76 8 5554
2020 Student 49 27 17 4 2 0 1 77 6 306

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 18 7 2 2 1 5 89 4 24352
2020 Term 71 15 6 2 1 1 5 90 3 5543
2020 Student 81 11 4 2 0 0 2 95 2 306
2019 Indeterminate (permanent) 70 13 5 2 2 1 7 90 5 21853
2019 Term 76 10 5 2 1 1 6 92 3 5982
2019 Student 83 9 3 1 1 0 4 96 1 974
2018 Indeterminate (permanent) 66 15 7 3 3 1 6 87 6 21554
2018 Term 72 13 6 2 2 0 5 90 4 5498
2018 Student 79 12 4 1 0 1 3 94 1 507

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 9 4 2 2 1 3 91 5 24376
2020 Term 83 7 3 2 2 1 3 93 4 5545
2020 Student 91 5 1 0 1 0 2 98 1 303
2019 Indeterminate (permanent) 69 13 6 4 4 1 3 85 8 21896
2019 Term 78 9 5 2 2 1 2 90 5 6001
2019 Student 87 6 2 1 1 0 3 96 2 975
2018 Indeterminate (permanent) 66 14 7 4 4 1 4 85 8 21563
2018 Term 74 11 5 3 3 1 4 89 6 5504
2018 Student 83 7 3 2 1 2 3 94 3 505
2017 Indeterminate (permanent) 68 14 6 4 3 1 4 86 8 22716
2017 Seasonal 67 13 8 0 3 0 9 88 3 76
2017 Term 76 10 5 2 2 1 4 91 5 5455
2017 Casual 67 15 6 4 3 1 4 87 7 141
2017 Student 86 6 3 1 1 0 3 95 2 661

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 18 5 2 1 0 2 91 3 24288
2020 Term 83 9 3 1 1 1 3 95 2 5525
2020 Student 90 6 2 1 0 0 2 98 1 305
2019 Indeterminate (permanent) 57 27 9 3 2 0 2 86 5 21823
2019 Term 72 16 6 2 1 0 2 90 3 5975
2019 Student 78 14 4 1 1 0 2 94 2 974
2018 Indeterminate (permanent) 52 29 11 4 2 0 2 83 6 21635
2018 Term 68 19 6 3 2 0 2 89 4 5538
2018 Student 75 15 6 1 2 0 2 92 2 508
2017 Indeterminate (permanent) 54 28 9 3 2 0 2 85 5 22706
2017 Seasonal 68 14 8 1 3 0 6 87 4 77
2017 Term 68 19 6 2 1 0 3 90 3 5450
2017 Casual 52 26 8 4 2 0 7 85 7 141
2017 Student 78 13 4 2 1 0 2 93 3 656

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 16 7 4 3 0 2 86 7 24355
2020 Term 80 9 4 2 1 1 2 92 4 5543
2020 Student 88 6 2 1 0 0 2 97 1 304
2019 Indeterminate (permanent) 59 21 9 5 5 0 2 81 10 21791
2019 Term 73 14 6 3 3 0 2 88 6 5968
2019 Student 83 8 3 2 1 1 2 93 3 973
2018 Indeterminate (permanent) 52 23 11 6 5 0 1 77 12 21557
2018 Term 68 15 8 4 3 0 2 85 7 5518
2018 Student 77 13 3 3 1 1 2 93 4 506
2017 Indeterminate (permanent) 56 22 10 6 5 1 2 80 10 22706
2017 Seasonal 69 16 4 7 1 0 4 88 8 77
2017 Term 70 15 6 3 2 1 3 89 5 5452
2017 Casual 57 17 10 6 4 1 5 79 11 140
2017 Student 82 10 2 2 1 0 3 95 3 660

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 10 4 2 1 0 25 92 3 24410
2020 Term 70 3 2 1 0 1 23 96 1 5542
2020 Student 83 2 0 0 0 0 15 99 0 304
2019 Indeterminate (permanent) 54 12 5 2 1 0 26 90 4 21735
2019 Term 71 4 2 1 0 0 22 96 2 5945
2019 Student 82 2 1 0 0 1 14 98 1 972
2018 Indeterminate (permanent) 48 12 6 2 1 0 31 87 4 21455
2018 Term 64 6 2 1 1 1 26 95 2 5488
2018 Student 71 4 1 1 1 0 23 97 2 499
2017 Indeterminate (permanent) 49 12 5 2 1 0 31 89 4 22691
2017 Seasonal 68 7 1 1 4 0 19 92 6 77
2017 Term 65 6 2 1 0 1 26 95 2 5450
2017 Casual 57 11 4 1 0 1 25 93 1 140
2017 Student 77 3 0 0 1 0 18 98 1 658

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 20 8 3 1 0 4 88 4 24530
2020 Term 68 14 7 3 2 1 4 87 5 5566
2020 Student 89 4 3 2 0 0 2 95 2 307
2019 Indeterminate (permanent) 60 21 9 3 2 0 5 86 4 21818
2019 Term 70 13 7 3 2 0 4 88 5 5950
2019 Student 81 8 5 2 1 0 3 92 3 970
2018 Indeterminate (permanent) 55 23 10 3 2 0 6 83 6 21545
2018 Term 64 16 9 4 2 0 6 85 6 5492
2018 Student 74 12 5 2 1 0 5 92 3 509
2017 Indeterminate (permanent) 57 21 9 3 1 1 8 85 5 22588
2017 Seasonal 67 9 4 3 4 4 9 88 8 75
2017 Term 64 15 8 3 2 1 7 86 5 5419
2017 Casual 57 16 8 3 2 1 13 85 6 140
2017 Student 76 11 4 2 1 1 6 94 2 651

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 15 5 2 2 0 2 90 4 24534
2020 Term 23 19 19 16 22 1 1 42 38 5589
2020 Student 54 21 14 6 3 0 1 77 9 307
2019 Indeterminate (permanent) 71 14 5 2 2 1 3 90 5 21876
2019 Term 19 14 18 16 32 0 1 34 49 6008
2019 Student 58 15 11 7 7 1 3 75 14 976
2018 Indeterminate (permanent) 67 17 6 3 3 1 4 88 6 21618
2018 Term 17 15 19 17 31 0 1 32 48 5544
2018 Student 54 16 12 8 7 0 2 72 15 509
2017 Indeterminate (permanent) 62 18 7 4 3 1 5 85 8 22732
2017 Seasonal 29 10 18 14 21 1 6 42 38 77
2017 Term 16 15 19 19 30 0 1 31 50 5459
2017 Casual 16 15 21 18 29 0 1 31 48 141
2017 Student 55 18 12 6 6 0 3 76 12 661

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 31 16 6 3 0 1 75 9 24536
2020 Term 49 27 14 5 3 1 1 78 8 5568
2020 Student 52 26 15 5 2 0 1 79 6 307
2019 Indeterminate (permanent) 48 30 13 4 3 0 2 79 7 21835
2019 Term 54 26 11 4 3 0 2 81 7 5990
2019 Student 57 25 10 5 2 0 1 83 7 977
2018 Indeterminate (permanent) 43 31 15 5 3 0 2 76 9 21589
2018 Term 50 28 13 5 3 0 2 79 7 5529
2018 Student 52 26 13 5 2 1 1 79 8 508
2017 Indeterminate (permanent) 43 32 14 5 2 0 3 77 8 22691
2017 Seasonal 44 26 16 8 0 1 5 75 8 76
2017 Term 52 28 11 4 2 0 3 82 6 5453
2017 Casual 46 31 15 4 1 0 2 79 6 140
2017 Student 53 28 10 5 2 0 2 82 7 660

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 40 21 6 4 0 0 69 10 24545
2020 Term 36 37 18 6 3 0 0 73 9 5582
2020 Student 41 37 17 4 1 0 0 79 5 307

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 35 34 11 4 0 0 52 15 24525
2020 Term 21 36 30 9 3 1 0 58 12 5580
2020 Student 29 45 22 4 0 0 0 73 4 307
2019 Indeterminate (permanent) 17 34 34 11 4 0 0 51 15 22006
2019 Term 19 37 31 10 3 0 0 56 13 6035
2019 Student 31 46 17 4 1 0 1 78 5 980
2018 Indeterminate (permanent) 13 32 37 13 5 0 0 45 18 21707
2018 Seasonal 14 36 29 13 8 0 0 50 21 52
2018 Term 18 36 33 10 4 0 0 54 13 5574
2018 Student 33 41 21 4 1 0 0 74 5 508
2017 Indeterminate (permanent) 11 29 39 14 6 0 0 41 20 22758
2017 Seasonal 14 30 31 12 9 3 1 46 22 77
2017 Term 16 35 34 10 4 0 0 51 15 5464
2017 Casual 16 22 43 16 4 0 0 38 19 140
2017 Student 27 46 21 4 1 0 1 74 5 661

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 19 42 22 8 0 0 30 28 24408
2020 Term 11 17 37 24 11 1 0 35 28 5564
2020 Student 5 9 31 32 22 0 0 55 14 306
2019 Indeterminate (permanent) 10 19 41 22 8 0 0 30 29 21791
2019 Term 9 16 36 25 13 0 0 38 26 5986
2019 Student 6 11 31 32 19 1 0 52 16 969
2018 Indeterminate (permanent) 10 20 41 21 8 0 0 29 30 21417
2018 Term 8 16 36 26 14 0 0 40 23 5509
2018 Student 4 10 30 33 21 0 1 55 15 507
2017 Indeterminate (permanent) 9 20 42 21 8 0 0 28 29 22654
2017 Seasonal 12 26 34 12 14 0 1 26 39 76
2017 Term 7 16 38 25 14 0 1 39 23 5445
2017 Casual 5 20 38 23 11 0 2 35 25 141
2017 Student 3 9 32 32 22 1 1 55 12 660
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 61 24 1 81 19 24590
2020 Term 12 49 32 7 80 20 5587
2020 Student 17 51 26 6 75 25 307

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 58 42 3557
2020 Term 60 40 672
2020 Student 62 38 53

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 18 9 4 2 3 9 83 7 24535
2020 Term 50 13 6 2 1 7 21 88 4 5573
2020 Student 56 10 4 1 0 7 21 92 2 307
2019 Indeterminate (permanent) 54 19 11 5 5 1 7 78 10 21771
2019 Term 57 16 9 3 3 3 9 84 6 5981
2019 Student 58 12 7 2 2 3 16 87 5 977
2018 Indeterminate (permanent) 54 16 10 6 5 1 8 77 12 21653
2018 Term 57 16 10 3 4 2 8 82 8 5551
2018 Student 55 14 7 3 2 4 14 85 7 504

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 24 19 19 17 2 7 40 39 3566
2020 Term 17 25 21 15 13 2 6 46 31 674
2020 Student 28 26 13 11 11 4 6 60 25 53

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 22 18 22 23 1 5 34 47 3563
2020 Term 12 22 19 18 20 3 4 38 42 673
2020 Student 13 21 13 21 15 6 11 41 43 53
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