2020 Public Service Employee Survey Results for Civilian Review and Complaints Commission for the RCMP

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Micro-organizations combined 49 39 3 8 2 0 0 88 10 934
2020 Civilian Review and Complaints Commission for the RCMP 56 33 5 6 0 0 0 89 6 64

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Micro-organizations combined 79 15 2 1 1 1 0 95 3 932
2020 Civilian Review and Complaints Commission for the RCMP 89 6 5 0 0 0 0 95 0 64
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Micro-organizations combined 76 17 3 1 1 1 1 94 2 865
2017 Civilian Review and Complaints Commission for the RCMP 72 16 8 2 0 2 0 90 2 49
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Micro-organizations combined 76 17 3 2 1 0 1 94 3 1092
2014 Civilian Review and Complaints Commission for the RCMP 85 11 2 0 0 0 2 98 0 47

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Micro-organizations combined 47 36 7 7 2 0 1 84 9 934
2020 Civilian Review and Complaints Commission for the RCMP 52 31 8 9 0 0 0 83 9 64
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Micro-organizations combined 63 23 3 7 3 0 0 87 10 876
2019 Civilian Review and Complaints Commission for the RCMP 81 12 2 5 0 0 0 93 5 58
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Micro-organizations combined 59 26 4 7 4 0 0 85 11 866
2017 Civilian Review and Complaints Commission for the RCMP 76 16 4 2 2 0 0 92 4 49
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Micro-organizations combined 57 25 5 7 6 0 1 82 13 1092
2014 Civilian Review and Complaints Commission for the RCMP 77 9 6 6 2 0 0 85 9 47

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Micro-organizations combined 43 34 11 8 4 0 1 78 12 930
2020 Civilian Review and Complaints Commission for the RCMP 44 34 9 9 3 0 0 78 13 64
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Micro-organizations combined 45 33 9 8 3 0 1 79 11 876
2019 Civilian Review and Complaints Commission for the RCMP 50 28 10 12 0 0 0 78 12 58
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Micro-organizations combined 37 41 9 8 4 0 2 80 12 898
2018 Civilian Review and Complaints Commission for the RCMP 48 29 8 13 0 0 2 79 13 48
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Micro-organizations combined 41 35 8 8 6 1 1 77 14 866
2017 Civilian Review and Complaints Commission for the RCMP 55 25 2 8 4 4 2 86 13 49
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Micro-organizations combined 44 31 9 10 5 0 1 76 15 1093
2014 Civilian Review and Complaints Commission for the RCMP 74 9 4 11 2 0 0 83 13 47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Micro-organizations combined 54 32 6 6 2 0 0 86 7 923
2020 Civilian Review and Complaints Commission for the RCMP 60 29 5 5 2 0 0 89 6 62
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Micro-organizations combined 64 25 5 5 1 0 0 89 6 872
2019 Civilian Review and Complaints Commission for the RCMP 71 19 9 2 0 0 0 90 2 58
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Micro-organizations combined 57 31 7 4 2 0 0 88 6 867
2017 Civilian Review and Complaints Commission for the RCMP 63 27 8 2 0 0 0 90 2 49
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Micro-organizations combined 58 29 6 4 1 0 1 88 6 1092
2014 Civilian Review and Complaints Commission for the RCMP 77 19 2 2 0 0 0 96 2 47

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Micro-organizations combined 56 26 8 6 3 0 0 82 10 931
2020 Civilian Review and Complaints Commission for the RCMP 69 23 5 2 2 0 0 92 3 64
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Micro-organizations combined 63 23 5 6 3 0 0 86 8 876
2019 Civilian Review and Complaints Commission for the RCMP 66 22 3 5 2 2 0 89 7 58
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Micro-organizations combined 56 28 6 5 4 0 0 85 8 897
2018 Civilian Review and Complaints Commission for the RCMP 54 35 6 2 0 0 2 91 2 48
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Micro-organizations combined 55 29 6 6 4 0 0 84 10 868
2017 Civilian Review and Complaints Commission for the RCMP 69 27 4 0 0 0 0 96 0 49
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Micro-organizations combined 50 29 8 6 5 0 1 81 11 1092
2014 Civilian Review and Complaints Commission for the RCMP 68 21 2 9 0 0 0 89 9 47

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Micro-organizations combined 48 34 9 6 3 0 0 83 8 935
2020 Civilian Review and Complaints Commission for the RCMP 47 36 6 11 0 0 0 83 11 64
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Micro-organizations combined 52 32 9 4 3 0 0 84 7 876
2019 Civilian Review and Complaints Commission for the RCMP 43 36 14 3 3 0 0 79 7 58
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Micro-organizations combined 46 38 8 6 2 0 0 84 8 890
2018 Civilian Review and Complaints Commission for the RCMP 35 43 13 4 4 0 0 78 9 46
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Micro-organizations combined 45 40 7 6 3 0 0 84 9 867
2017 Civilian Review and Complaints Commission for the RCMP 43 30 12 9 2 2 2 76 11 49
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Micro-organizations combined 42 37 10 8 3 0 0 79 11 1093
2014 Civilian Review and Complaints Commission for the RCMP 40 34 9 15 2 0 0 74 17 47

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Micro-organizations combined 44 35 10 6 5 0 0 79 11 934
2020 Civilian Review and Complaints Commission for the RCMP 53 33 3 5 6 0 0 86 11 64
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Micro-organizations combined 43 34 9 9 4 0 1 77 13 878
2019 Civilian Review and Complaints Commission for the RCMP 50 24 9 10 5 2 0 75 16 58
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Micro-organizations combined 38 33 13 8 6 1 0 72 14 892
2018 Civilian Review and Complaints Commission for the RCMP 48 21 13 10 6 2 0 70 17 48
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Micro-organizations combined 35 36 12 9 7 0 0 71 16 867
2017 Civilian Review and Complaints Commission for the RCMP 40 28 14 6 12 0 0 68 18 49
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Micro-organizations combined 34 33 11 12 8 0 1 69 20 1093
2014 Civilian Review and Complaints Commission for the RCMP 49 17 15 11 9 0 0 66 19 47

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Micro-organizations combined 43 38 10 6 3 0 0 81 9 929
2020 Civilian Review and Complaints Commission for the RCMP 47 31 9 5 8 0 0 78 13 64
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Micro-organizations combined 42 39 9 8 3 0 0 80 11 872
2019 Civilian Review and Complaints Commission for the RCMP 43 34 9 10 3 0 0 78 14 58
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Micro-organizations combined 36 41 11 7 5 0 0 77 12 894
2018 Civilian Review and Complaints Commission for the RCMP 44 29 6 10 10 0 0 73 21 48
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Micro-organizations combined 36 39 9 9 6 0 0 76 15 867
2017 Civilian Review and Complaints Commission for the RCMP 33 25 20 12 8 0 2 59 21 49

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Micro-organizations combined 62 28 4 3 2 0 0 91 5 930
2020 Civilian Review and Complaints Commission for the RCMP 67 23 3 5 2 0 0 91 6 64
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Micro-organizations combined 63 28 5 3 1 0 0 91 4 873
2019 Civilian Review and Complaints Commission for the RCMP 64 28 5 3 0 0 0 91 3 58
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Micro-organizations combined 61 31 4 2 1 1 0 93 3 895
2018 Civilian Review and Complaints Commission for the RCMP 60 27 8 4 0 0 0 88 4 48
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Micro-organizations combined 54 34 5 3 3 0 0 88 6 865
2017 Civilian Review and Complaints Commission for the RCMP 47 35 6 6 4 0 2 83 10 49
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Micro-organizations combined 57 31 6 3 2 0 0 89 5 1091
2014 Civilian Review and Complaints Commission for the RCMP 64 19 9 6 2 0 0 83 9 47

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Micro-organizations combined 47 31 11 6 5 0 0 78 11 934
2020 Civilian Review and Complaints Commission for the RCMP 55 27 6 5 8 0 0 81 13 64
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Micro-organizations combined 47 30 9 9 4 0 0 78 14 878
2019 Civilian Review and Complaints Commission for the RCMP 46 29 5 19 2 0 0 75 20 59
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Micro-organizations combined 42 34 10 9 5 0 0 77 14 895
2018 Civilian Review and Complaints Commission for the RCMP 40 27 13 10 10 0 0 67 21 48
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Micro-organizations combined 39 34 11 9 7 1 0 73 16 868
2017 Civilian Review and Complaints Commission for the RCMP 36 34 10 13 6 0 0 70 20 49

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Micro-organizations combined 61 27 8 2 1 0 0 88 3 931
2020 Civilian Review and Complaints Commission for the RCMP 59 27 13 2 0 0 0 86 2 63
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Micro-organizations combined 64 25 8 1 2 0 0 89 3 872
2019 Civilian Review and Complaints Commission for the RCMP 55 31 7 3 3 0 0 86 7 58
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Micro-organizations combined 59 30 8 2 1 0 0 90 3 888
2018 Civilian Review and Complaints Commission for the RCMP 58 31 10 0 0 0 0 90 0 48
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Micro-organizations combined 59 31 7 1 1 0 0 90 3 865
2017 Civilian Review and Complaints Commission for the RCMP 61 26 6 2 2 2 0 89 4 49
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Micro-organizations combined 67 23 6 2 1 0 0 90 3 1093
2014 Civilian Review and Complaints Commission for the RCMP 70 15 11 4 0 0 0 85 4 47

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Micro-organizations combined 48 32 9 7 4 0 0 80 11 930
2020 Civilian Review and Complaints Commission for the RCMP 42 36 6 9 5 0 2 79 14 64
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Micro-organizations combined 49 30 9 7 4 0 0 80 11 878
2019 Civilian Review and Complaints Commission for the RCMP 48 22 12 14 3 0 0 71 17 58
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Micro-organizations combined 43 36 9 7 5 0 0 79 12 893
2018 Civilian Review and Complaints Commission for the RCMP 38 33 6 15 8 0 0 71 23 48
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Micro-organizations combined 42 35 8 9 5 0 0 78 15 865
2017 Civilian Review and Complaints Commission for the RCMP 42 30 4 12 10 2 0 74 23 49
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Micro-organizations combined 36 38 9 10 7 0 1 74 17 1093
2014 Civilian Review and Complaints Commission for the RCMP 49 23 0 19 9 0 0 72 28 47

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Micro-organizations combined 49 29 10 7 4 0 0 79 11 933
2020 Civilian Review and Complaints Commission for the RCMP 53 19 11 8 8 0 2 73 16 64
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Micro-organizations combined 51 28 10 7 4 0 0 80 10 877
2019 Civilian Review and Complaints Commission for the RCMP 45 29 12 10 3 0 0 74 14 58
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Micro-organizations combined 43 33 13 7 3 0 0 77 10 888
2018 Civilian Review and Complaints Commission for the RCMP 38 29 23 8 2 0 0 67 10 48
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Micro-organizations combined 43 35 9 8 5 0 0 78 13 863
2017 Civilian Review and Complaints Commission for the RCMP 29 45 10 6 10 0 0 74 16 49
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Micro-organizations combined 40 34 12 8 5 0 1 75 14 1092
2014 Civilian Review and Complaints Commission for the RCMP 47 34 6 11 2 0 0 81 13 47

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Micro-organizations combined 46 34 10 6 3 0 0 80 9 928
2020 Civilian Review and Complaints Commission for the RCMP 49 33 10 3 3 0 2 84 6 63
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Micro-organizations combined 50 33 8 6 3 0 0 83 9 872
2019 Civilian Review and Complaints Commission for the RCMP 49 34 12 3 2 0 0 83 5 59
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Micro-organizations combined 42 33 13 7 4 0 0 76 11 889
2018 Civilian Review and Complaints Commission for the RCMP 38 30 17 13 2 0 0 68 15 47
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Micro-organizations combined 43 33 11 6 5 0 0 77 11 865
2017 Civilian Review and Complaints Commission for the RCMP 44 28 14 6 8 0 0 72 14 49
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Micro-organizations combined 41 34 10 8 5 0 1 77 13 1093
2014 Civilian Review and Complaints Commission for the RCMP 53 21 6 17 0 2 0 76 17 47

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Micro-organizations combined 53 32 9 4 2 0 0 86 5 932
2020 Civilian Review and Complaints Commission for the RCMP 56 23 16 3 0 2 0 81 3 64
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Micro-organizations combined 56 29 9 4 2 0 0 85 6 877
2019 Civilian Review and Complaints Commission for the RCMP 47 34 12 2 5 0 0 81 7 59
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Micro-organizations combined 51 33 9 5 2 0 0 84 7 894
2018 Civilian Review and Complaints Commission for the RCMP 46 38 6 6 4 0 0 83 10 48
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Micro-organizations combined 49 35 9 5 2 0 0 83 8 864
2017 Civilian Review and Complaints Commission for the RCMP 50 20 20 10 0 0 0 70 10 49
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Micro-organizations combined 50 32 9 5 3 0 0 83 9 1092
2014 Civilian Review and Complaints Commission for the RCMP 57 26 6 6 4 0 0 83 11 47

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Micro-organizations combined 39 31 18 9 4 0 0 70 12 928
2020 Civilian Review and Complaints Commission for the RCMP 44 31 20 3 2 0 0 75 5 64
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Micro-organizations combined 42 31 16 7 3 0 0 74 10 876
2019 Civilian Review and Complaints Commission for the RCMP 48 26 14 10 2 0 0 74 12 58
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Micro-organizations combined 40 31 16 8 4 0 0 71 12 897
2018 Civilian Review and Complaints Commission for the RCMP 42 33 17 8 0 0 0 75 8 48
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Micro-organizations combined 37 35 15 7 3 0 2 74 11 868
2017 Civilian Review and Complaints Commission for the RCMP 55 26 4 6 4 2 3 85 11 49
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Micro-organizations combined 40 33 14 7 4 0 2 75 11 1093
2014 Civilian Review and Complaints Commission for the RCMP 68 26 4 2 0 0 0 94 2 47

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Micro-organizations combined 9 18 33 25 14 1 1 39 27 935
2020 Civilian Review and Complaints Commission for the RCMP 2 13 28 36 19 2 2 56 15 64
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Micro-organizations combined 6 17 33 26 17 1 1 44 23 873
2019 Civilian Review and Complaints Commission for the RCMP 3 8 39 25 22 2 0 48 12 59
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Micro-organizations combined 9 20 30 24 15 1 2 40 29 897
2018 Civilian Review and Complaints Commission for the RCMP 6 8 31 31 19 2 2 52 15 48
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Micro-organizations combined 8 18 37 20 13 1 3 34 27 865
2017 Civilian Review and Complaints Commission for the RCMP 12 6 30 24 28 0 0 52 18 49
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Micro-organizations combined 8 21 31 21 14 1 3 37 30 1090
2014 Civilian Review and Complaints Commission for the RCMP 11 11 24 28 26 0 0 54 22 46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Micro-organizations combined 6 13 23 29 26 2 2 57 19 933
2020 Civilian Review and Complaints Commission for the RCMP 3 6 16 28 42 3 2 74 10 64
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Micro-organizations combined 7 13 26 27 25 2 1 53 20 873
2019 Civilian Review and Complaints Commission for the RCMP 8 7 22 36 25 2 0 62 16 59
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Micro-organizations combined 9 15 27 26 20 1 2 47 25 892
2018 Civilian Review and Complaints Commission for the RCMP 13 11 26 30 19 2 0 50 24 47
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Micro-organizations combined 7 16 25 23 22 3 4 48 24 863
2017 Civilian Review and Complaints Commission for the RCMP 16 20 27 14 23 0 0 37 36 49
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Micro-organizations combined 7 14 24 26 24 2 3 52 22 1089
2014 Civilian Review and Complaints Commission for the RCMP 9 15 28 28 21 0 0 49 23 47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Micro-organizations combined 7 10 25 29 25 2 2 56 18 931
2020 Civilian Review and Complaints Commission for the RCMP 6 11 14 27 39 2 2 68 18 64
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Micro-organizations combined 8 10 25 27 27 1 2 55 19 875
2019 Civilian Review and Complaints Commission for the RCMP 12 3 15 39 31 0 0 69 15 59
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Micro-organizations combined 10 12 27 27 22 1 1 50 23 890
2018 Civilian Review and Complaints Commission for the RCMP 8 13 19 29 29 2 0 60 21 48
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Micro-organizations combined 10 13 24 24 23 2 5 50 25 865
2017 Civilian Review and Complaints Commission for the RCMP 10 8 15 21 42 2 2 66 19 49
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Micro-organizations combined 8 12 25 25 23 1 4 51 22 1090
2014 Civilian Review and Complaints Commission for the RCMP 7 13 15 37 28 0 0 65 20 46

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Micro-organizations combined 4 8 26 36 25 1 1 62 12 931
2020 Civilian Review and Complaints Commission for the RCMP 2 3 13 39 41 2 2 82 5 64
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Micro-organizations combined 4 6 24 33 31 0 1 66 10 872
2019 Civilian Review and Complaints Commission for the RCMP 5 0 29 25 39 2 0 66 5 59
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Micro-organizations combined 5 11 26 32 24 1 1 57 17 890
2018 Civilian Review and Complaints Commission for the RCMP 4 6 19 40 29 2 0 70 11 48
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Micro-organizations combined 5 12 28 29 22 1 3 54 17 864
2017 Civilian Review and Complaints Commission for the RCMP 4 4 20 26 42 2 2 71 9 49
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Micro-organizations combined 4 12 26 32 22 0 3 57 17 1087
2014 Civilian Review and Complaints Commission for the RCMP 2 0 9 43 45 0 2 89 2 47

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Micro-organizations combined 8 16 25 25 22 2 1 49 25 934
2020 Civilian Review and Complaints Commission for the RCMP 5 20 33 16 22 2 3 39 26 64
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Micro-organizations combined 8 14 25 24 25 1 2 51 23 874
2019 Civilian Review and Complaints Commission for the RCMP 7 9 28 28 29 0 0 57 16 58
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Micro-organizations combined 9 18 27 23 20 1 3 44 28 892
2018 Civilian Review and Complaints Commission for the RCMP 8 10 31 21 23 2 4 47 20 48
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Micro-organizations combined 11 18 26 21 18 2 4 42 31 864
2017 Civilian Review and Complaints Commission for the RCMP 14 12 22 25 27 0 0 52 26 49
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Micro-organizations combined 12 19 25 18 20 1 4 40 33 1089
2014 Civilian Review and Complaints Commission for the RCMP 6 6 15 34 36 0 2 72 13 47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Micro-organizations combined 6 11 21 28 28 3 2 60 18 930
2020 Civilian Review and Complaints Commission for the RCMP 6 5 19 36 28 2 5 68 12 64
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Micro-organizations combined 6 15 26 25 23 3 2 51 21 870
2019 Civilian Review and Complaints Commission for the RCMP 2 10 17 31 34 5 0 69 13 58
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Micro-organizations combined 9 14 26 25 22 2 3 49 24 890
2018 Civilian Review and Complaints Commission for the RCMP 2 13 25 33 21 4 2 58 16 48
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Micro-organizations combined 7 14 26 23 21 3 5 48 23 865
2017 Civilian Review and Complaints Commission for the RCMP 4 6 24 30 31 2 2 64 11 49
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Micro-organizations combined 5 13 23 28 24 2 5 56 19 1087
2014 Civilian Review and Complaints Commission for the RCMP 2 2 17 34 40 0 4 78 4 47

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Micro-organizations combined 6 8 27 30 24 2 1 57 15 929
2020 Civilian Review and Complaints Commission for the RCMP 8 11 16 25 34 3 3 63 20 64
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Micro-organizations combined 7 10 26 28 25 2 2 55 18 877
2019 Civilian Review and Complaints Commission for the RCMP 10 12 22 27 27 2 0 55 22 59
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Micro-organizations combined 8 14 27 28 20 2 2 50 22 890
2018 Civilian Review and Complaints Commission for the RCMP 4 10 27 31 23 2 2 57 15 48
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Micro-organizations combined 8 11 29 25 20 3 4 49 20 865
2017 Civilian Review and Complaints Commission for the RCMP 14 4 16 34 27 2 3 64 19 49
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Micro-organizations combined 8 15 28 24 21 2 4 47 24 1084
2014 Civilian Review and Complaints Commission for the RCMP 11 19 17 23 28 0 2 52 30 47

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Micro-organizations combined 4 9 28 31 26 1 1 58 14 934
2020 Civilian Review and Complaints Commission for the RCMP 5 9 28 39 17 2 0 57 14 64
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Micro-organizations combined 5 13 26 29 26 0 1 55 18 873
2019 Civilian Review and Complaints Commission for the RCMP 14 12 15 41 19 0 0 59 25 59
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Micro-organizations combined 36 28 14 6 6 5 5 71 13 933
2020 Civilian Review and Complaints Commission for the RCMP 41 27 14 2 6 5 6 75 9 64
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Micro-organizations combined 37 26 15 8 6 6 3 69 15 878
2019 Civilian Review and Complaints Commission for the RCMP 34 22 22 10 5 3 3 60 16 59
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Micro-organizations combined 28 28 17 10 6 7 4 62 18 893
2018 Civilian Review and Complaints Commission for the RCMP 25 23 25 17 0 8 2 53 19 48
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Micro-organizations combined 32 28 15 7 7 6 4 67 16 868
2017 Civilian Review and Complaints Commission for the RCMP 43 17 18 4 11 2 6 65 16 49
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Micro-organizations combined 32 27 13 10 9 4 5 65 21 1092
2014 Civilian Review and Complaints Commission for the RCMP 40 17 2 17 15 2 6 63 35 47

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Micro-organizations combined 59 23 7 7 4 1 0 82 11 933
2020 Civilian Review and Complaints Commission for the RCMP 59 22 2 8 6 3 0 84 15 64
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Micro-organizations combined 57 23 7 8 4 0 0 81 12 880
2019 Civilian Review and Complaints Commission for the RCMP 46 29 8 15 2 0 0 75 17 59
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Micro-organizations combined 49 29 8 9 4 1 0 78 14 892
2018 Civilian Review and Complaints Commission for the RCMP 48 13 15 13 10 0 2 62 23 48
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Micro-organizations combined 51 27 8 8 6 1 0 78 14 867
2017 Civilian Review and Complaints Commission for the RCMP 54 14 12 12 6 0 2 69 18 49
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Micro-organizations combined 47 26 9 9 7 0 1 75 16 1092
2014 Civilian Review and Complaints Commission for the RCMP 40 21 6 19 13 0 0 62 32 47

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Micro-organizations combined 64 25 4 6 2 0 0 89 7 930
2020 Civilian Review and Complaints Commission for the RCMP 73 14 6 6 0 0 0 88 6 64
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Micro-organizations combined 61 25 6 6 2 0 0 86 8 879
2019 Civilian Review and Complaints Commission for the RCMP 61 22 14 3 0 0 0 83 3 59
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Micro-organizations combined 51 33 6 7 2 0 0 85 9 886
2018 Civilian Review and Complaints Commission for the RCMP 58 29 6 4 2 0 0 88 6 48
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Micro-organizations combined 52 34 5 6 3 0 0 86 9 866
2017 Civilian Review and Complaints Commission for the RCMP 54 31 8 4 4 0 0 85 8 49
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Micro-organizations combined 48 33 8 7 3 0 1 82 10 1092
2014 Civilian Review and Complaints Commission for the RCMP 43 32 6 6 13 0 0 74 19 47

Question 22. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Micro-organizations combined 56 30 7 4 2 1 0 87 6 929
2020 Civilian Review and Complaints Commission for the RCMP 58 28 3 6 2 3 0 89 8 64
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Micro-organizations combined 55 30 7 5 2 1 0 86 7 878
2019 Civilian Review and Complaints Commission for the RCMP 54 27 10 7 2 0 0 81 8 59
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Micro-organizations combined 48 36 9 4 2 1 0 85 6 893
2018 Civilian Review and Complaints Commission for the RCMP 56 29 8 4 2 0 0 85 6 48

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Micro-organizations combined 56 20 10 3 3 5 3 82 7 935
2020 Civilian Review and Complaints Commission for the RCMP 64 19 9 2 2 3 2 87 3 64
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Micro-organizations combined 59 22 8 3 2 1 5 86 5 931
2020 Civilian Review and Complaints Commission for the RCMP 61 19 8 5 0 2 6 86 5 64
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Micro-organizations combined 57 21 10 3 2 1 5 84 5 877
2019 Civilian Review and Complaints Commission for the RCMP 56 22 8 5 3 0 5 82 9 59

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Micro-organizations combined 51 27 10 6 4 0 2 79 10 932
2020 Civilian Review and Complaints Commission for the RCMP 58 23 6 6 3 2 2 84 10 64
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Micro-organizations combined 51 27 9 6 5 0 2 80 11 873
2019 Civilian Review and Complaints Commission for the RCMP 53 29 7 10 0 0 2 83 10 59
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Micro-organizations combined 47 31 9 7 4 1 2 80 11 889
2018 Civilian Review and Complaints Commission for the RCMP 56 17 10 13 2 0 2 74 15 48
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Micro-organizations combined 44 32 10 8 4 0 1 77 13 867
2017 Civilian Review and Complaints Commission for the RCMP 50 20 11 12 8 0 0 69 20 49
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Micro-organizations combined 43 33 11 7 5 0 2 77 12 1090
2014 Civilian Review and Complaints Commission for the RCMP 47 30 11 9 4 0 0 77 13 47

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Micro-organizations combined 57 21 11 3 4 2 3 81 8 928
2020 Civilian Review and Complaints Commission for the RCMP 64 17 11 5 0 2 2 84 5 64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Micro-organizations combined 54 26 8 6 3 1 2 82 10 932
2020 Civilian Review and Complaints Commission for the RCMP 55 23 9 8 2 2 2 81 10 64
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Micro-organizations combined 54 26 8 6 3 1 2 82 10 873
2019 Civilian Review and Complaints Commission for the RCMP 47 31 7 14 0 0 2 79 14 59
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Micro-organizations combined 49 29 9 6 4 1 1 80 11 890
2018 Civilian Review and Complaints Commission for the RCMP 50 17 8 13 10 0 2 68 23 48
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Micro-organizations combined 47 33 8 6 4 1 2 81 10 865
2017 Civilian Review and Complaints Commission for the RCMP 51 16 12 12 6 2 0 69 19 49
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Micro-organizations combined 46 31 10 7 4 0 2 78 12 1091
2014 Civilian Review and Complaints Commission for the RCMP 36 32 13 13 6 0 0 68 19 47

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 188363
2020 Micro-organizations combined 48 52 935
2020 Civilian Review and Complaints Commission for the RCMP 69 31 64

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Micro-organizations combined 69 13 6 1 1 2 7 91 3 934
2020 Civilian Review and Complaints Commission for the RCMP 89 5 2 2 0 0 3 97 2 64

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Micro-organizations combined 66 17 8 5 3 0 1 84 8 935
2020 Civilian Review and Complaints Commission for the RCMP 73 14 6 5 0 0 2 89 5 64
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Micro-organizations combined 60 22 7 6 4 0 2 83 9 880
2019 Civilian Review and Complaints Commission for the RCMP 61 20 10 5 2 0 2 83 7 59
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Micro-organizations combined 52 27 9 5 5 1 1 81 10 890
2018 Civilian Review and Complaints Commission for the RCMP 56 15 10 10 8 0 0 71 19 48
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Micro-organizations combined 54 25 8 7 4 0 1 80 11 865
2017 Civilian Review and Complaints Commission for the RCMP 54 22 8 10 4 0 2 77 14 49
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Micro-organizations combined 54 25 9 6 4 0 2 80 10 1089
2014 Civilian Review and Complaints Commission for the RCMP 57 23 9 6 2 2 0 83 9 47
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Micro-organizations combined 53 25 9 6 5 2 0 80 11 932
2020 Civilian Review and Complaints Commission for the RCMP 61 19 8 8 5 0 0 80 13 64
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Micro-organizations combined 47 30 9 6 5 3 0 79 11 876
2019 Civilian Review and Complaints Commission for the RCMP 51 29 10 3 5 2 0 81 9 59
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Micro-organizations combined 37 32 13 9 6 3 1 71 15 894
2018 Civilian Review and Complaints Commission for the RCMP 36 32 6 13 9 4 0 71 22 47
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Micro-organizations combined 37 31 13 8 8 3 0 71 16 868
2017 Civilian Review and Complaints Commission for the RCMP 19 12 9 18 38 4 0 33 58 49
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Micro-organizations combined 37 32 11 8 7 3 0 72 16 1087
2014 Civilian Review and Complaints Commission for the RCMP 28 30 6 9 21 6 0 61 32 47

Question 32. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Micro-organizations combined 51 25 10 8 6 1 0 76 14 931
2020 Civilian Review and Complaints Commission for the RCMP 55 23 6 8 8 0 0 78 16 64
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Micro-organizations combined 46 31 9 7 6 1 0 77 13 874
2019 Civilian Review and Complaints Commission for the RCMP 49 32 7 2 8 2 0 83 10 59
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Micro-organizations combined 37 31 12 10 7 1 1 69 18 892
2018 Civilian Review and Complaints Commission for the RCMP 31 33 8 8 17 2 0 66 26 48
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Micro-organizations combined 37 29 14 11 8 2 0 67 19 865
2017 Civilian Review and Complaints Commission for the RCMP 17 15 10 16 40 2 0 33 57 49
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Micro-organizations combined 37 31 13 10 8 1 0 68 18 1086
2014 Civilian Review and Complaints Commission for the RCMP 36 21 9 19 15 0 0 57 34 47

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Micro-organizations combined 40 30 10 10 7 2 0 72 18 933
2020 Civilian Review and Complaints Commission for the RCMP 41 34 11 8 6 0 0 75 14 64
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Micro-organizations combined 36 31 11 11 6 4 0 71 17 874
2019 Civilian Review and Complaints Commission for the RCMP 31 37 12 12 7 2 0 69 19 59
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Micro-organizations combined 26 32 16 14 8 3 1 60 23 891
2018 Civilian Review and Complaints Commission for the RCMP 26 30 11 13 19 2 0 57 33 47
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Micro-organizations combined 29 31 15 12 9 4 0 62 22 866
2017 Civilian Review and Complaints Commission for the RCMP 19 12 15 11 38 4 0 33 52 49
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Micro-organizations combined 28 32 16 13 8 3 0 62 21 1087
2014 Civilian Review and Complaints Commission for the RCMP 26 21 6 30 17 0 0 47 47 47

Question 34. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Micro-organizations combined 37 31 11 12 8 1 0 69 20 928
2020 Civilian Review and Complaints Commission for the RCMP 38 32 8 10 13 0 0 70 22 63
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Micro-organizations combined 34 34 12 12 6 2 0 69 18 875
2019 Civilian Review and Complaints Commission for the RCMP 29 39 5 17 8 2 0 69 26 59
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Micro-organizations combined 26 34 15 15 8 2 1 61 24 893
2018 Civilian Review and Complaints Commission for the RCMP 25 31 10 8 25 0 0 56 33 48
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Micro-organizations combined 28 34 12 15 9 2 0 63 24 867
2017 Civilian Review and Complaints Commission for the RCMP 19 16 10 24 28 2 0 36 53 49
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Micro-organizations combined 28 32 14 15 9 2 1 61 25 1088
2014 Civilian Review and Complaints Commission for the RCMP 30 23 2 23 19 2 0 54 43 47

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Micro-organizations combined 54 21 10 3 4 3 4 81 8 934
2020 Civilian Review and Complaints Commission for the RCMP 63 28 8 2 0 0 0 91 2 64
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Micro-organizations combined 57 20 9 4 4 3 3 83 8 878
2019 Civilian Review and Complaints Commission for the RCMP 71 15 10 2 0 0 2 88 2 59
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Micro-organizations combined 43 38 9 7 3 1 0 81 11 935
2020 Civilian Review and Complaints Commission for the RCMP 47 38 6 6 3 0 0 84 9 64
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Micro-organizations combined 40 40 8 7 3 1 0 81 10 876
2019 Civilian Review and Complaints Commission for the RCMP 34 47 5 12 2 0 0 81 14 59
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Micro-organizations combined 32 43 12 9 3 0 0 76 13 890
2018 Civilian Review and Complaints Commission for the RCMP 21 40 17 8 15 0 0 60 23 48
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Micro-organizations combined 37 38 11 8 5 1 0 76 13 868
2017 Civilian Review and Complaints Commission for the RCMP 29 22 8 26 15 0 0 51 41 49
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Micro-organizations combined 39 38 11 7 4 1 0 78 11 1087
2014 Civilian Review and Complaints Commission for the RCMP 39 30 13 7 11 0 0 70 17 46

Question 37. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Micro-organizations combined 33 37 12 10 6 2 0 71 16 927
2020 Civilian Review and Complaints Commission for the RCMP 36 34 22 3 5 0 0 70 8 64
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Micro-organizations combined 27 37 13 14 6 3 0 66 21 873
2019 Civilian Review and Complaints Commission for the RCMP 20 41 14 17 5 3 0 63 23 59

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Micro-organizations combined 47 30 9 8 4 2 0 78 12 931
2020 Civilian Review and Complaints Commission for the RCMP 50 31 9 6 2 2 0 83 8 64
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Micro-organizations combined 47 28 9 8 5 3 1 78 13 876
2019 Civilian Review and Complaints Commission for the RCMP 47 24 12 8 5 3 0 74 14 59
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Micro-organizations combined 40 33 11 9 4 2 1 75 14 892
2018 Civilian Review and Complaints Commission for the RCMP 29 42 13 10 2 4 0 74 13 48
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Micro-organizations combined 42 31 11 8 4 3 1 76 13 867
2017 Civilian Review and Complaints Commission for the RCMP 37 33 6 5 13 4 2 75 19 49
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Micro-organizations combined 46 31 9 7 5 1 1 78 12 1087
2014 Civilian Review and Complaints Commission for the RCMP 43 33 4 11 9 0 0 76 20 46

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Micro-organizations combined 46 30 13 5 3 1 0 77 9 930
2020 Civilian Review and Complaints Commission for the RCMP 59 21 13 5 2 2 0 81 6 63
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Micro-organizations combined 42 32 13 6 4 1 0 76 11 876
2019 Civilian Review and Complaints Commission for the RCMP 54 20 14 8 3 0 0 75 12 59
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Micro-organizations combined 37 32 15 9 4 2 0 71 13 891
2018 Civilian Review and Complaints Commission for the RCMP 31 31 13 13 10 2 0 64 23 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Micro-organizations combined 35 21 15 8 9 9 3 64 19 930
2020 Civilian Review and Complaints Commission for the RCMP 39 19 19 8 5 6 5 65 14 64
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Micro-organizations combined 30 21 15 8 10 11 4 61 21 873
2019 Civilian Review and Complaints Commission for the RCMP 32 17 15 10 8 14 3 59 22 59
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Micro-organizations combined 24 21 17 11 11 12 4 54 26 892
2018 Civilian Review and Complaints Commission for the RCMP 19 25 19 10 15 8 4 50 29 48
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Micro-organizations combined 23 19 17 12 13 12 4 51 29 867
2017 Civilian Review and Complaints Commission for the RCMP 27 12 17 9 25 8 2 43 38 49
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Micro-organizations combined 22 18 16 13 13 12 7 49 31 1087
2014 Civilian Review and Complaints Commission for the RCMP 28 15 13 11 22 9 2 49 37 46

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Micro-organizations combined 40 30 13 8 5 3 0 73 14 929
2020 Civilian Review and Complaints Commission for the RCMP 41 30 8 13 8 2 0 71 21 64
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Micro-organizations combined 39 30 13 8 6 3 0 72 15 878
2019 Civilian Review and Complaints Commission for the RCMP 38 29 14 10 9 0 0 67 19 58
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Micro-organizations combined 33 32 13 12 7 3 0 67 19 888
2018 Civilian Review and Complaints Commission for the RCMP 31 31 10 13 13 2 0 64 26 48
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Micro-organizations combined 37 31 11 10 6 5 0 71 17 866
2017 Civilian Review and Complaints Commission for the RCMP 41 30 8 13 4 4 0 74 17 49
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Micro-organizations combined 37 29 12 11 7 4 1 69 19 1083
2014 Civilian Review and Complaints Commission for the RCMP 61 20 7 4 9 0 0 80 13 46

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Micro-organizations combined 23 21 15 14 16 3 7 50 33 934
2020 Civilian Review and Complaints Commission for the RCMP 14 27 16 16 23 2 3 43 41 64
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Micro-organizations combined 22 24 14 15 16 2 6 51 33 878
2019 Civilian Review and Complaints Commission for the RCMP 12 32 19 12 19 2 5 47 33 59
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Micro-organizations combined 18 23 15 15 21 3 6 45 39 892
2018 Civilian Review and Complaints Commission for the RCMP 6 19 13 17 42 2 2 26 61 48
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Micro-organizations combined 19 20 12 17 20 4 7 44 42 864
2017 Civilian Review and Complaints Commission for the RCMP 17 10 10 20 30 8 4 32 57 49
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Micro-organizations combined 16 19 13 17 24 2 9 39 46 1086
2014 Civilian Review and Complaints Commission for the RCMP 20 15 9 17 33 0 7 37 53 46

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Micro-organizations combined 56 21 11 6 3 1 2 80 9 934
2020 Civilian Review and Complaints Commission for the RCMP 58 20 9 8 2 2 2 81 10 64
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Micro-organizations combined 61 18 9 4 2 1 4 83 7 878
2019 Civilian Review and Complaints Commission for the RCMP 64 17 8 7 2 0 2 83 9 59

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Micro-organizations combined 59 20 10 4 3 1 3 82 7 933
2020 Civilian Review and Complaints Commission for the RCMP 55 27 9 3 3 0 3 84 6 64
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Micro-organizations combined 60 18 9 4 3 1 5 83 7 878
2019 Civilian Review and Complaints Commission for the RCMP 61 20 8 2 5 2 2 84 7 59

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Micro-organizations combined 82 6 3 2 2 3 3 93 4 935
2020 Civilian Review and Complaints Commission for the RCMP 89 3 0 2 3 2 2 95 5 64
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Micro-organizations combined 78 8 4 1 2 3 5 92 4 878
2019 Civilian Review and Complaints Commission for the RCMP 76 12 3 3 2 2 2 91 5 59

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Micro-organizations combined 80 9 2 1 1 1 6 95 2 928
2020 Civilian Review and Complaints Commission for the RCMP 86 8 2 2 2 0 2 95 3 64
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Micro-organizations combined 83 5 1 1 1 1 8 97 2 873
2019 Civilian Review and Complaints Commission for the RCMP 85 3 3 2 0 2 5 95 2 59

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Micro-organizations combined 39 40 11 5 3 1 0 80 8 928
2020 Civilian Review and Complaints Commission for the RCMP 36 45 5 5 5 3 2 85 10 64
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Micro-organizations combined 38 38 13 7 2 2 1 78 9 877
2019 Civilian Review and Complaints Commission for the RCMP 31 39 12 12 3 3 0 72 16 59
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Micro-organizations combined 34 39 15 6 4 1 0 74 10 892
2018 Civilian Review and Complaints Commission for the RCMP 31 35 19 13 2 0 0 67 15 48
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Micro-organizations combined 33 37 15 8 4 2 1 72 13 864
2017 Civilian Review and Complaints Commission for the RCMP 30 33 10 12 8 6 0 68 22 48

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Micro-organizations combined 51 31 8 5 3 1 0 83 9 928
2020 Civilian Review and Complaints Commission for the RCMP 58 25 8 3 3 3 0 85 6 64
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Micro-organizations combined 52 30 9 5 3 1 0 83 8 876
2019 Civilian Review and Complaints Commission for the RCMP 54 22 10 8 5 0 0 76 14 59
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Micro-organizations combined 51 32 8 5 2 1 0 85 8 895
2018 Civilian Review and Complaints Commission for the RCMP 54 23 6 13 4 0 0 77 17 48
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Micro-organizations combined 49 35 8 4 3 1 0 85 7 863
2017 Civilian Review and Complaints Commission for the RCMP 52 32 6 4 2 4 0 87 7 49
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Micro-organizations combined 47 33 10 6 3 1 1 82 8 1085
2014 Civilian Review and Complaints Commission for the RCMP 54 30 4 9 2 0 0 85 11 46

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Micro-organizations combined 49 29 12 4 2 4 0 81 7 933
2020 Civilian Review and Complaints Commission for the RCMP 56 20 11 8 2 3 0 79 10 64
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Micro-organizations combined 54 27 11 3 2 3 0 84 5 875
2019 Civilian Review and Complaints Commission for the RCMP 54 29 8 3 0 5 0 88 4 59
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Micro-organizations combined 48 32 12 4 3 2 0 81 7 892
2018 Civilian Review and Complaints Commission for the RCMP 38 30 17 4 4 4 2 73 9 47
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Micro-organizations combined 46 31 12 5 2 3 1 80 7 866
2017 Civilian Review and Complaints Commission for the RCMP 41 32 14 11 0 2 0 75 11 49
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Micro-organizations combined 47 31 10 4 2 4 1 82 7 1086
2014 Civilian Review and Complaints Commission for the RCMP 57 26 7 7 4 0 0 83 11 46

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Micro-organizations combined 36 27 18 6 4 7 1 69 11 933
2020 Civilian Review and Complaints Commission for the RCMP 46 24 19 5 2 5 0 73 7 63

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Micro-organizations combined 53 26 7 4 4 3 2 84 9 931
2020 Civilian Review and Complaints Commission for the RCMP 50 33 5 3 3 5 2 88 7 64

Question 49. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Micro-organizations combined 68 21 6 3 2 0 0 89 5 932
2020 Civilian Review and Complaints Commission for the RCMP 76 11 8 2 3 0 0 87 5 63
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Micro-organizations combined 65 25 5 3 3 0 0 90 6 878
2019 Civilian Review and Complaints Commission for the RCMP 66 22 5 5 2 0 0 88 7 59
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Micro-organizations combined 59 29 6 4 2 0 0 88 6 893
2018 Civilian Review and Complaints Commission for the RCMP 60 21 0 10 8 0 0 81 19 48
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Micro-organizations combined 55 32 6 4 3 0 0 87 6 863
2017 Civilian Review and Complaints Commission for the RCMP 46 33 9 8 2 2 0 80 10 49
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Micro-organizations combined 56 30 7 4 3 0 0 86 7 1086
2014 Civilian Review and Complaints Commission for the RCMP 52 30 2 11 4 0 0 83 15 46

Question 50. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Micro-organizations combined 55 25 10 6 4 0 0 80 10 931
2020 Civilian Review and Complaints Commission for the RCMP 61 20 9 8 0 2 0 83 8 64
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Micro-organizations combined 56 27 8 5 5 0 0 83 9 878
2019 Civilian Review and Complaints Commission for the RCMP 53 29 7 10 2 0 0 81 12 59
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Micro-organizations combined 47 28 12 7 5 0 0 76 12 897
2018 Civilian Review and Complaints Commission for the RCMP 42 31 10 8 8 0 0 73 17 48
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Micro-organizations combined 47 26 14 7 5 1 0 74 12 865
2017 Civilian Review and Complaints Commission for the RCMP 34 22 26 6 10 2 0 57 16 49
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Micro-organizations combined 42 29 14 8 6 1 0 71 14 1085
2014 Civilian Review and Complaints Commission for the RCMP 46 26 11 9 7 2 0 73 16 46

Question 51. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Micro-organizations combined 54 27 9 5 5 0 0 81 10 927
2020 Civilian Review and Complaints Commission for the RCMP 61 20 11 3 3 2 0 83 6 64
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Micro-organizations combined 54 29 8 6 4 0 0 83 10 872
2019 Civilian Review and Complaints Commission for the RCMP 52 28 9 10 2 0 0 79 12 58
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Micro-organizations combined 48 30 11 7 4 0 0 77 11 888
2018 Civilian Review and Complaints Commission for the RCMP 42 29 10 8 10 0 0 71 19 48
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Micro-organizations combined 47 29 12 7 4 0 0 76 12 864
2017 Civilian Review and Complaints Commission for the RCMP 34 21 26 10 10 0 0 54 20 49
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Micro-organizations combined 43 30 12 10 5 0 0 73 15 1085
2014 Civilian Review and Complaints Commission for the RCMP 43 28 7 11 11 0 0 72 22 46

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Micro-organizations combined 47 22 14 9 5 2 1 72 14 933
2020 Civilian Review and Complaints Commission for the RCMP 50 23 11 9 5 0 2 75 14 64
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Micro-organizations combined 47 22 12 10 6 2 1 71 16 879
2019 Civilian Review and Complaints Commission for the RCMP 44 22 10 14 7 2 2 68 21 59
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Micro-organizations combined 41 23 15 10 9 2 0 66 19 895
2018 Civilian Review and Complaints Commission for the RCMP 35 27 15 6 15 0 2 64 21 48
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Micro-organizations combined 42 21 17 9 9 3 0 65 18 865
2017 Civilian Review and Complaints Commission for the RCMP 32 29 17 11 9 2 0 62 20 49
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Micro-organizations combined 40 19 15 12 10 3 2 61 23 1084
2014 Civilian Review and Complaints Commission for the RCMP 41 20 13 17 7 0 2 62 24 46
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 24 41 35 188494
2020 Micro-organizations combined 25 39 35 935
2020 Civilian Review and Complaints Commission for the RCMP 22 42 36 64
2019 Public Service 27 38 35 181906
2019 Micro-organizations combined 26 39 35 880
2019 Civilian Review and Complaints Commission for the RCMP 37 39 24 59
2018 Public Service 27 39 35 161647
2018 Micro-organizations combined 28 35 37 897
2018 Civilian Review and Complaints Commission for the RCMP 33 33 33 48
2017 Public Service 26 40 34 174196
2017 Micro-organizations combined 28 37 35 866
2017 Civilian Review and Complaints Commission for the RCMP 22 33 45 49
2014 Public Service 26 40 34 180859
2014 Micro-organizations combined 32 35 33 1085
2014 Civilian Review and Complaints Commission for the RCMP 30 43 26 46

Question 54. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Micro-organizations combined 15 12 57 3 7 6 239
2020 Civilian Review and Complaints Commission for the RCMP 14 0 71 0 0 14 14
2019 Public Service 15 33 29 6 12 6 49800
2019 Micro-organizations combined 16 11 48 4 10 11 228
2019 Civilian Review and Complaints Commission for the RCMP 9 5 50 9 9 18 22
2018 Public Service 17 33 30 6 8 6 43390
2018 Micro-organizations combined 12 11 57 5 10 6 253
2018 Civilian Review and Complaints Commission for the RCMP 13 6 63 0 19 0 16
2017 Public Service 18 30 29 6 10 6 45785
2017 Micro-organizations combined 12 11 52 5 13 6 249
2017 Civilian Review and Complaints Commission for the RCMP 0 9 54 9 9 18 11
2014 Public Service 18 32 30 10 9999 11 47681
2014 Micro-organizations combined 17 9 55 8 9999 11 342
2014 Civilian Review and Complaints Commission for the RCMP 14 7 71 0 9999 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 188242
2020 Micro-organizations combined 9 91 935
2019 Public Service 14 86 181483
2019 Micro-organizations combined 10 90 878
2019 Civilian Review and Complaints Commission for the RCMP 8 92 59
2018 Public Service 15 85 161503
2018 Micro-organizations combined 14 86 894

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 18665
2020 Micro-organizations combined 38 62 80
2019 Public Service 51 49 23324
2019 Micro-organizations combined 47 53 85
2018 Public Service 51 49 22721
2018 Micro-organizations combined 54 46 126

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 62 38 18665
2020 Micro-organizations combined 73 27 80
2019 Public Service 60 40 23324
2019 Micro-organizations combined 60 40 85
2018 Public Service 62 38 22735
2018 Micro-organizations combined 57 43 126

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Micro-organizations combined 10 90 80
2019 Public Service 8 92 23324
2019 Micro-organizations combined 8 92 85
2018 Public Service 8 92 22696
2018 Micro-organizations combined 5 95 126

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 18665
2020 Micro-organizations combined 0 100 80
2019 Public Service 5 95 23324
2018 Public Service 5 95 22696

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 18665
2019 Public Service 6 94 23324
2019 Micro-organizations combined 8 92 85
2018 Public Service 6 94 22696

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2019 Public Service 9 91 23324
2018 Public Service 10 90 22712
2018 Micro-organizations combined 4 96 126

Question 56g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 18665
2019 Public Service 4 96 23324
2018 Public Service 4 96 22694

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 18664
2020 Micro-organizations combined 37 63 80
2019 Public Service 39 61 23086
2019 Micro-organizations combined 38 62 85
2018 Public Service 40 60 22709
2018 Micro-organizations combined 49 51 125

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 41 59 18664
2020 Micro-organizations combined 47 53 80
2019 Public Service 39 61 23086
2019 Micro-organizations combined 39 61 85
2018 Public Service 40 60 22697
2018 Micro-organizations combined 42 58 125

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 47 53 18664
2020 Micro-organizations combined 44 56 80
2019 Public Service 47 53 23086
2019 Micro-organizations combined 43 57 85
2018 Public Service 46 54 22698
2018 Micro-organizations combined 45 55 125

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 43 57 18664
2020 Micro-organizations combined 40 60 80
2019 Public Service 42 58 23086
2019 Micro-organizations combined 43 57 85
2018 Public Service 41 59 22706
2018 Micro-organizations combined 40 60 125

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 33 67 18664
2020 Micro-organizations combined 34 66 80
2019 Public Service 31 69 23086
2019 Micro-organizations combined 29 71 85
2018 Public Service 33 67 22690
2018 Micro-organizations combined 38 62 125

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 54 46 18664
2020 Micro-organizations combined 49 51 80
2019 Public Service 55 45 23086
2019 Micro-organizations combined 55 45 85
2018 Public Service 56 44 22722
2018 Micro-organizations combined 56 44 125

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 38 62 18664
2020 Micro-organizations combined 45 55 80
2019 Public Service 36 64 23086
2019 Micro-organizations combined 39 61 85
2018 Public Service 36 64 22699
2018 Micro-organizations combined 39 61 125

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 18664
2020 Micro-organizations combined 0 100 80
2019 Public Service 2 98 23086
2018 Public Service 2 98 22678

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18664
2019 Public Service 10 90 23086
2019 Micro-organizations combined 9 91 85
2018 Public Service 10 90 22693

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18664
2020 Micro-organizations combined 11 89 80
2019 Public Service 12 88 23086
2019 Micro-organizations combined 8 92 85
2018 Public Service 13 87 22689
2018 Micro-organizations combined 4 96 125

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 52 48 18664
2020 Micro-organizations combined 52 48 80
2019 Public Service 49 51 23086
2019 Micro-organizations combined 51 49 85
2018 Public Service 48 52 22704
2018 Micro-organizations combined 38 62 125

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 25 75 18664
2020 Micro-organizations combined 24 76 80
2019 Public Service 26 74 23086
2019 Micro-organizations combined 25 75 85
2018 Public Service 27 73 22702
2018 Micro-organizations combined 21 79 125

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 18664
2020 Micro-organizations combined 19 81 80
2019 Public Service 16 84 23086
2019 Micro-organizations combined 17 83 85
2018 Public Service 15 85 22687
2018 Micro-organizations combined 13 87 125

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 51 49 18666
2020 Micro-organizations combined 56 44 80
2019 Public Service 52 48 22957
2019 Micro-organizations combined 51 49 84
2018 Public Service 51 49 22718
2018 Micro-organizations combined 66 34 126

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Micro-organizations combined 29 71 80
2019 Public Service 27 73 22957
2019 Micro-organizations combined 17 83 84
2018 Public Service 27 73 22701
2018 Micro-organizations combined 31 69 126

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 18666
2020 Micro-organizations combined 34 66 80
2019 Public Service 9 91 22957
2019 Micro-organizations combined 18 82 84
2018 Public Service 8 92 22688
2018 Micro-organizations combined 16 84 126

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 18666
2020 Micro-organizations combined 8 92 80
2019 Public Service 21 79 22957
2018 Public Service 20 80 22699
2018 Micro-organizations combined 5 95 126