2020 Public Service Employee Survey Results for Human Resources Directorate

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	45	4	10	3	83	13	188350
2020	Public Prosecution Service of Canada	27	47	3	18	5	74	23	638
2020	Headquarters	45	43	4	9	0	87	9	153
2020	Corporate Services	48	44	4	5	0	91	5	84
2020	Human Resources Directorate	37	48	7	9	0	84	9	33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	17	3	2	1	0	1	94	3	187710
2020	Public Prosecution Service of Canada	79	15	3	1	1	1	1	95	2	635
2020	Headquarters	77	17	4	1	1	0	0	94	2	153
2020	Corporate Services	77	17	3	1	1	0	0	95	2	84
2020	Human Resources Directorate	70	20	7	0	3	0	0	90	3	33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	38	9	10	3	0	78	14	188104
2020	Public Prosecution Service of Canada	30	39	9	16	6	0	69	22	640
2020	Headquarters	40	39	9	10	2	1	79	12	153
2020	Corporate Services	40	40	11	9	0	0	80	9	84
2020	Human Resources Directorate	32	44	12	12	0	0	76	12	33

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	39	12	11	4	1	73	15	187496
2020	Public Prosecution Service of Canada	29	42	9	13	6	1	72	19	638
2020	Headquarters	41	39	6	8	5	1	81	13	153
2020	Corporate Services	41	40	6	11	0	1	83	11	84
2020	Human Resources Directorate	41	37	3	19	0	0	78	19	33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	36	9	7	3	0	81	10	186897
2020	Public Prosecution Service of Canada	38	36	10	11	4	0	74	15	635
2020	Headquarters	54	32	5	5	4	1	86	9	153
2020	Corporate Services	58	29	6	4	1	1	89	5	84
2020	Human Resources Directorate	55	29	3	10	0	3	87	10	33

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	31	10	8	5	77	13	187730
2020	Public Prosecution Service of Canada	35	35	9	12	8	71	20	638
2020	Headquarters	53	30	8	3	6	83	9	153
2020	Corporate Services	54	33	4	2	6	87	9	84
2020	Human Resources Directorate	50	31	0	3	16	81	19	33

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	38	11	7	4	0	78	11	188177
2020	Public Prosecution Service of Canada	40	41	9	7	3	0	81	10	636
2020	Headquarters	44	37	9	7	2	1	82	9	153
2020	Corporate Services	41	38	10	7	2	1	80	10	84
2020	Human Resources Directorate	32	34	13	12	6	3	68	19	33

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	36	14	10	7	0	69	17	188210
2020	Public Prosecution Service of Canada	28	37	13	13	8	0	66	22	640
2020	Headquarters	48	33	10	5	3	1	81	8	153
2020	Corporate Services	51	32	7	6	2	1	84	9	84
2020	Human Resources Directorate	47	29	6	10	6	3	77	16	33

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	41	11	9	3	76	13	187222
2020	Public Prosecution Service of Canada	33	44	9	10	3	78	13	637
2020	Headquarters	42	38	6	13	1	80	14	151
2020	Corporate Services	44	42	5	7	1	87	8	82
2020	Human Resources Directorate	36	39	10	12	3	75	15	32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	36	8	4	2	85	7	187373
2020	Public Prosecution Service of Canada	50	37	6	5	2	87	7	636
2020	Headquarters	64	28	4	3	1	92	4	153
2020	Corporate Services	71	20	4	4	1	92	5	84
2020	Human Resources Directorate	67	17	6	6	3	85	9	33

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	36	13	9	6	0	71	16	187805
2020	Public Prosecution Service of Canada	33	36	12	10	9	0	69	18	637
2020	Headquarters	42	37	9	7	5	1	79	12	152
2020	Corporate Services	40	39	7	7	5	1	80	12	83
2020	Human Resources Directorate	30	36	15	10	6	3	68	16	33

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	32	9	3	2	0	86	5	186823
2020	Public Prosecution Service of Canada	55	32	8	3	1	0	87	4	636
2020	Headquarters	56	34	5	2	1	1	91	3	153
2020	Corporate Services	55	34	9	1	0	1	90	1	84
2020	Human Resources Directorate	52	32	9	3	0	3	87	3	33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	37	13	10	6	0	71	16	187289
2020	Public Prosecution Service of Canada	34	37	11	9	8	0	72	18	637
2020	Headquarters	49	31	8	6	5	1	81	11	152
2020	Corporate Services	56	30	5	7	3	0	85	10	83
2020	Human Resources Directorate	45	40	9	3	3	0	85	6	33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	33	15	8	6	0	0	71	14	187895
2020	Public Prosecution Service of Canada	34	34	16	9	6	0	0	69	15	639
2020	Headquarters	50	34	7	4	3	1	1	85	8	153
2020	Corporate Services	55	34	6	1	2	0	1	90	4	84
2020	Human Resources Directorate	49	36	9	0	3	0	3	87	3	33

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	39	12	8	4	75	12	186744
2020	Public Prosecution Service of Canada	27	41	11	14	6	69	21	632
2020	Headquarters	40	36	8	10	5	77	15	152
2020	Corporate Services	43	39	5	6	7	82	14	84
2020	Human Resources Directorate	34	38	9	7	12	72	19	33

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	36	10	5	2	0	83	8	188122
2020	Public Prosecution Service of Canada	43	39	9	7	2	0	83	9	640
2020	Headquarters	46	39	7	6	1	1	86	8	153
2020	Corporate Services	48	35	7	8	1	1	83	9	84
2020	Human Resources Directorate	42	30	6	15	3	3	75	19	33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	32	16	8	5	1	70	13	187208
2020	Public Prosecution Service of Canada	20	28	22	15	15	0	48	30	637
2020	Headquarters	34	24	16	16	10	0	58	26	151
2020	Corporate Services	35	20	14	21	10	0	55	31	84
2020	Human Resources Directorate	21	28	8	24	18	0	49	43	33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	10	24	35	20	9	1	1	30	34	188088
2020	Public Prosecution Service of Canada	7	17	34	29	12	1	1	42	24	635
2020	Headquarters	10	19	34	27	8	2	0	36	30	152
2020	Corporate Services	11	26	30	27	5	0	0	32	37	83
2020	Human Resources Directorate	16	38	23	16	7	0	0	22	54	33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	15	26	29	19	2	2	50	23	187380
2020	Public Prosecution Service of Canada	6	11	24	32	23	2	2	58	17	635
2020	Headquarters	7	12	21	27	27	3	3	57	20	152
2020	Corporate Services	7	11	20	29	28	3	3	60	19	83
2020	Human Resources Directorate	9	16	28	21	22	3	0	45	26	33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	13	21	31	20	11	2	2	32	36	187586
2020	Public Prosecution Service of Canada	7	15	32	29	13	2	3	44	23	636
2020	Headquarters	5	10	31	33	17	1	3	53	15	152
2020	Corporate Services	4	11	32	33	15	0	5	51	15	83
2020	Human Resources Directorate	6	6	39	27	19	0	3	47	13	33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	14	30	29	17	1	2	48	21	187162
2020	Public Prosecution Service of Canada	4	11	36	33	14	1	1	48	15	631
2020	Headquarters	3	11	34	35	14	2	1	50	15	152
2020	Corporate Services	4	14	39	33	9	1	0	43	17	83
2020	Human Resources Directorate	9	26	32	20	10	3	0	31	36	33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	19	27	23	15	1	2	40	32	187650
2020	Public Prosecution Service of Canada	19	23	28	18	10	1	1	29	43	635
2020	Headquarters	18	16	25	24	11	3	3	37	36	151
2020	Corporate Services	24	18	26	26	5	0	1	31	43	83
2020	Human Resources Directorate	40	20	21	13	3	0	3	17	62	33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	14	24	27	19	4	3	50	24	187087
2020	Public Prosecution Service of Canada	10	14	26	28	16	4	2	47	25	635
2020	Headquarters	7	12	19	31	21	6	4	58	21	151
2020	Corporate Services	6	8	21	37	20	3	5	62	16	83
2020	Human Resources Directorate	9	18	33	18	19	3	0	38	28	33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	20	32	20	12	2	2	33	34	187395
2020	Public Prosecution Service of Canada	8	18	35	22	14	2	2	37	26	634
2020	Headquarters	7	10	33	29	17	3	1	47	18	152
2020	Corporate Services	7	12	39	25	12	3	2	39	20	83
2020	Human Resources Directorate	9	21	37	19	10	3	0	31	31	33

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	17	36	26	12	1	1	39	25	187956
2020	Public Prosecution Service of Canada	10	24	41	16	7	1	0	24	34	636
2020	Headquarters	4	18	39	28	10	1	1	39	21	151
2020	Corporate Services	6	19	38	26	10	0	1	36	25	82
2020	Human Resources Directorate	11	22	24	23	16	0	4	40	35	32

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	30	17	8	6	6	4	65	16	187998
2020	Public Prosecution Service of Canada	22	27	19	12	10	8	2	54	25	638
2020	Headquarters	39	31	11	5	5	7	2	77	11	152
2020	Corporate Services	49	29	10	3	4	6	0	82	7	84
2020	Human Resources Directorate	54	27	7	3	3	7	0	87	6	33

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	28	9	8	5	1	78	13	187747
2020	Public Prosecution Service of Canada	40	26	10	11	10	2	68	22	637
2020	Headquarters	61	20	8	3	5	3	83	8	153
2020	Corporate Services	70	21	5	3	2	0	91	5	84
2020	Human Resources Directorate	84	6	3	3	3	0	90	7	33

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	30	7	5	3	0	85	8	187251
2020	Public Prosecution Service of Canada	46	33	7	9	5	0	79	14	637
2020	Headquarters	63	24	4	5	3	1	88	8	152
2020	Corporate Services	71	21	5	3	0	0	92	3	83
2020	Human Resources Directorate	75	21	3	0	0	0	97	0	32

Question 22. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	35	11	5	2	1	82	7	186700
2020	Public Prosecution Service of Canada	42	34	12	6	4	2	77	11	634
2020	Headquarters	57	24	10	3	4	2	82	7	151
2020	Corporate Services	66	23	8	1	1	1	90	2	82
2020	Human Resources Directorate	66	21	9	0	3	0	88	3	33

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	24	11	4	4	6	3	79	9	188004
2020	Public Prosecution Service of Canada	44	23	12	7	7	5	2	73	15	638
2020	Headquarters	59	19	8	3	5	4	1	82	9	153
2020	Corporate Services	60	20	10	2	5	2	1	82	8	84
2020	Human Resources Directorate	65	20	12	3	0	0	0	85	3	33

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	25	14	4	3	1	4	78	8	187985
2020	Public Prosecution Service of Canada	47	24	16	5	3	1	3	74	9	638
2020	Headquarters	62	18	9	2	2	3	4	86	4	151
2020	Corporate Services	70	18	6	1	2	1	1	90	4	83
2020	Human Resources Directorate	73	16	9	0	3	0	0	88	3	33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	11	7	5	1	1	77	12	187915
2020	Public Prosecution Service of Canada	40	32	10	9	7	1	0	72	17	634
2020	Headquarters	52	24	10	5	5	2	1	79	11	153
2020	Corporate Services	55	27	9	4	4	1	0	83	8	84
2020	Human Resources Directorate	52	28	14	0	6	0	0	80	6	33

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	24	13	5	4	2	2	77	10	187690
2020	Public Prosecution Service of Canada	48	23	15	6	5	2	1	73	12	633
2020	Headquarters	57	19	13	4	3	3	2	80	7	152
2020	Corporate Services	59	18	13	5	2	1	1	79	8	83
2020	Human Resources Directorate	60	14	13	3	6	0	3	77	10	33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	30	10	6	4	1	1	80	10	188026
2020	Public Prosecution Service of Canada	43	28	11	10	7	1	1	72	17	640
2020	Headquarters	55	25	6	7	5	2	0	82	12	153
2020	Corporate Services	57	26	6	6	4	1	0	84	10	84
2020	Human Resources Directorate	57	30	3	6	3	0	0	88	9	33

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	188363
2020	Public Prosecution Service of Canada	43	57	640
2020	Headquarters	49	51	153
2020	Corporate Services	55	45	84
2020	Human Resources Directorate	68	32	33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	17	9	3	3	5	12	83	7	188232
2020	Public Prosecution Service of Canada	61	17	7	3	1	3	9	88	5	639
2020	Headquarters	69	14	6	1	1	3	7	92	2	153
2020	Corporate Services	74	17	4	0	1	2	1	95	1	84
2020	Human Resources Directorate	85	12	0	0	3	0	0	97	3	33

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	56	25	9	5	4	0	0	82	9	188350
2020	Public Prosecution Service of Canada	52	25	9	7	5	1	1	79	12	639
2020	Headquarters	58	25	5	3	4	1	3	87	7	153
2020	Corporate Services	62	24	4	5	4	1	0	87	9	84
2020	Human Resources Directorate	60	24	3	6	6	0	0	85	12	33

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	29	13	7	5	7	73	13	188297
2020	Public Prosecution Service of Canada	43	27	11	7	7	4	73	15	638
2020	Headquarters	51	28	7	4	6	4	83	9	152
2020	Corporate Services	48	34	10	1	4	4	85	5	84
2020	Human Resources Directorate	38	34	15	3	6	3	75	10	33

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	31	14	9	7	2	68	17	187817
2020	Public Prosecution Service of Canada	38	28	14	8	9	2	68	18	637
2020	Headquarters	49	27	13	3	4	4	79	7	152
2020	Corporate Services	50	31	12	2	3	3	82	5	83
2020	Human Resources Directorate	43	28	16	6	3	4	74	10	32

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	31	17	12	8	5	60	21	187771
2020	Public Prosecution Service of Canada	28	31	16	13	9	3	61	23	636
2020	Headquarters	37	37	12	5	4	5	78	10	153
2020	Corporate Services	43	37	12	2	2	3	82	5	84
2020	Human Resources Directorate	35	34	18	6	3	3	71	10	33

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	25	34	15	14	9	2	61	24	188175
2020	Public Prosecution Service of Canada	29	31	12	16	10	1	61	27	638
2020	Headquarters	40	32	10	10	6	2	73	17	153
2020	Corporate Services	44	36	10	8	2	0	80	11	84
2020	Human Resources Directorate	35	38	15	6	6	0	73	12	33

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	21	12	5	5	12	4	74	12	188232
2020	Public Prosecution Service of Canada	39	15	9	6	9	14	8	68	19	640
2020	Headquarters	67	22	6	1	1	2	1	92	1	153
2020	Corporate Services	64	20	10	1	1	1	3	88	3	84
2020	Human Resources Directorate	52	30	15	3	0	0	0	82	3	33

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	42	15	8	3	1	74	11	188081
2020	Public Prosecution Service of Canada	29	41	16	7	5	2	71	12	640
2020	Headquarters	43	40	10	3	1	3	85	5	153
2020	Corporate Services	52	37	6	2	1	1	91	4	84
2020	Human Resources Directorate	47	38	9	3	0	3	87	3	33

Question 37. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	36	19	15	7	2	59	22	187137
2020	Public Prosecution Service of Canada	19	37	18	15	9	2	57	25	634
2020	Headquarters	26	41	15	8	6	3	69	15	152
2020	Corporate Services	30	39	18	8	4	1	70	12	84
2020	Human Resources Directorate	20	41	21	13	6	0	61	19	33

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	36	13	8	5	3	1	73	13	187863
2020	Public Prosecution Service of Canada	39	33	12	7	7	2	0	74	14	638
2020	Headquarters	43	35	12	3	4	3	0	80	8	152
2020	Corporate Services	38	42	12	4	1	2	0	82	5	83
2020	Human Resources Directorate	27	54	13	6	0	0	0	81	6	33

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	36	16	6	4	2	74	10	187519
2020	Public Prosecution Service of Canada	40	33	15	5	5	1	74	11	634
2020	Headquarters	47	37	10	1	2	3	87	3	151
2020	Corporate Services	52	34	13	0	0	1	87	0	82
2020	Human Resources Directorate	46	38	16	0	0	0	84	0	32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	25	18	12	10	9	2	55	25	187781
2020	Public Prosecution Service of Canada	20	22	16	15	17	9	2	47	35	637
2020	Headquarters	29	26	14	8	9	10	5	65	19	152
2020	Corporate Services	36	23	18	2	6	11	5	69	10	84
2020	Human Resources Directorate	31	30	14	3	9	6	6	70	14	33

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	33	17	12	8	3	0	61	21	187687
2020	Public Prosecution Service of Canada	21	33	14	16	13	2	1	56	30	633
2020	Headquarters	28	38	14	12	7	3	0	67	19	153
2020	Corporate Services	25	44	13	10	6	1	0	71	16	84
2020	Human Resources Directorate	16	41	24	13	7	0	0	56	19	33

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	28	15	14	14	3	2	55	29	188227
2020	Public Prosecution Service of Canada	19	27	13	15	21	3	2	48	38	637
2020	Headquarters	22	29	13	16	14	3	4	54	32	153
2020	Corporate Services	20	30	14	16	16	2	2	52	33	84
2020	Human Resources Directorate	28	20	14	19	16	0	3	50	35	33

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	23	13	6	4	1	4	77	10	188359
2020	Public Prosecution Service of Canada	44	24	14	7	6	2	3	72	14	640
2020	Headquarters	49	24	14	4	4	1	3	77	9	153
2020	Corporate Services	46	24	18	4	5	1	1	72	9	84
2020	Human Resources Directorate	48	17	28	2	6	0	0	64	8	33

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	47	24	14	6	4	1	3	74	11	188093
2020	Public Prosecution Service of Canada	46	22	16	8	5	2	2	70	13	639
2020	Headquarters	57	19	12	6	3	1	2	79	9	153
2020	Corporate Services	59	23	9	5	1	1	1	84	6	84
2020	Human Resources Directorate	58	21	8	7	3	0	3	82	10	33

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	74	9	5	2	3	3	4	89	5	187576
2020	Public Prosecution Service of Canada	73	8	6	3	3	3	4	88	6	638
2020	Headquarters	81	6	5	2	2	2	2	91	4	152
2020	Corporate Services	84	5	4	2	2	3	1	92	4	83
2020	Human Resources Directorate	81	9	3	3	0	4	0	93	3	32

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	72	11	5	2	2	2	7	91	4	187772
2020	Public Prosecution Service of Canada	74	9	6	3	1	1	6	89	5	638
2020	Headquarters	75	9	8	2	1	2	3	88	3	152
2020	Corporate Services	79	9	7	1	1	1	1	90	2	84
2020	Human Resources Directorate	76	6	12	3	0	0	3	84	3	33

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	41	18	9	4	4	68	14	187878
2020	Public Prosecution Service of Canada	25	40	15	10	6	3	67	17	639
2020	Headquarters	36	41	12	4	3	4	81	7	153
2020	Corporate Services	44	36	10	6	1	2	83	7	84
2020	Human Resources Directorate	41	38	12	6	3	0	79	9	33

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	13	7	3	2	77	10	187243
2020	Public Prosecution Service of Canada	33	39	11	9	5	2	74	14	639
2020	Headquarters	46	39	7	4	2	2	87	6	153
2020	Corporate Services	51	37	7	4	1	0	88	5	84
2020	Human Resources Directorate	49	36	6	6	3	0	85	9	33

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	34	13	5	3	4	1	78	8	187651
2020	Public Prosecution Service of Canada	35	37	14	5	6	3	0	74	11	638
2020	Headquarters	48	34	8	4	3	3	0	84	7	153
2020	Corporate Services	53	35	7	2	1	1	0	89	4	84
2020	Human Resources Directorate	53	38	6	0	3	0	0	91	3	33

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	32	16	5	3	6	1	75	8	188080
2020	Public Prosecution Service of Canada	36	34	16	5	5	5	1	73	10	637
2020	Headquarters	48	36	8	3	1	4	1	88	4	151
2020	Corporate Services	52	37	6	2	0	2	0	91	3	83
2020	Human Resources Directorate	54	37	6	3	0	0	0	91	3	32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	30	11	5	4	4	2	79	10	187541
2020	Public Prosecution Service of Canada	44	27	10	7	7	4	1	75	15	640
2020	Headquarters	58	26	4	2	5	4	2	89	7	153
2020	Corporate Services	58	29	4	1	3	2	2	92	5	84
2020	Human Resources Directorate	64	30	3	0	3	0	0	94	3	33

Question 49. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	53	31	8	4	3	0	85	7	187707
2020	Public Prosecution Service of Canada	51	31	8	8	3	0	82	10	638
2020	Headquarters	61	29	7	3	0	1	90	3	153
2020	Corporate Services	60	33	5	2	0	0	93	2	84
2020	Human Resources Directorate	58	30	13	0	0	0	87	0	33

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	31	13	7	5	0	75	12	187475
2020	Public Prosecution Service of Canada	40	30	14	9	7	0	70	16	639
2020	Headquarters	47	29	13	7	4	1	77	10	152
2020	Corporate Services	47	31	15	5	2	0	78	7	84
2020	Human Resources Directorate	35	34	19	10	3	0	69	13	33

Question 51. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	42	33	13	7	5	0	75	12	186722
2020	Public Prosecution Service of Canada	38	34	12	8	6	0	73	15	635
2020	Headquarters	48	32	10	6	3	1	81	9	152
2020	Corporate Services	48	36	10	4	2	0	84	6	83
2020	Human Resources Directorate	34	42	15	6	3	0	76	9	33

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	25	17	9	6	3	1	66	16	187915
2020	Public Prosecution Service of Canada	39	23	16	10	8	4	0	65	19	639
2020	Headquarters	46	24	14	7	5	4	1	74	12	153
2020	Corporate Services	44	24	13	10	2	6	1	73	13	84
2020	Human Resources Directorate	35	29	21	12	3	0	0	64	15	33

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Public Service	24	41	35	188494
2020	Public Prosecution Service of Canada	16	47	36	639
2020	Headquarters	27	40	33	153
2020	Corporate Services	34	35	31	84
2020	Human Resources Directorate	46	24	30	33

Question 54. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Public Service	17	38	28	4	6	6	45796
2020	Public Prosecution Service of Canada	19	17	50	8	0	5	108
2020	Headquarters	18	22	57	3	0	0	43
2020	Corporate Services	20	18	62	0	0	0	29
2020	Human Resources Directorate	0	22	78	0	0	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	188242
2020	Public Prosecution Service of Canada	15	85	639
2020	Headquarters	14	86	153
2020	Corporate Services	9	91	84

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	18665
2020	Public Prosecution Service of Canada	60	40	92
2020	Headquarters	42	58	20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	62	38	18665
2020	Public Prosecution Service of Canada	54	46	92
2020	Headquarters	60	40	20

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Public Prosecution Service of Canada	8	92	92

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	18665
2020	Public Prosecution Service of Canada	0	100	92
2020	Headquarters	0	100	20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	18665
2020	Public Prosecution Service of Canada	7	93	92

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Public Prosecution Service of Canada	10	90	92

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	18665
2020	Public Prosecution Service of Canada	6	94	92

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	18664
2020	Public Prosecution Service of Canada	39	61	92
2020	Headquarters	41	59	20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	41	59	18664
2020	Public Prosecution Service of Canada	34	66	92
2020	Headquarters	37	63	20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	47	53	18664
2020	Public Prosecution Service of Canada	41	59	92
2020	Headquarters	31	69	20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	43	57	18664
2020	Public Prosecution Service of Canada	45	55	92
2020	Headquarters	35	65	20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	33	67	18664
2020	Public Prosecution Service of Canada	24	76	92
2020	Headquarters	36	64	20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	54	46	18664
2020	Public Prosecution Service of Canada	56	44	92
2020	Headquarters	50	50	20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	38	62	18664
2020	Public Prosecution Service of Canada	46	54	92
2020	Headquarters	56	44	20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	18664
2020	Headquarters	0	100	20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18664
2020	Public Prosecution Service of Canada	10	90	92

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18664
2020	Public Prosecution Service of Canada	7	93	92

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	52	48	18664
2020	Public Prosecution Service of Canada	46	54	92
2020	Headquarters	39	61	20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	25	75	18664
2020	Public Prosecution Service of Canada	23	77	92
2020	Headquarters	29	71	20

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	18664
2020	Public Prosecution Service of Canada	14	86	92

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	51	49	18666
2020	Public Prosecution Service of Canada	54	46	92
2020	Headquarters	70	30	20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Public Prosecution Service of Canada	18	82	92

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	18666
2020	Public Prosecution Service of Canada	7	93	92

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	18666
2020	Public Prosecution Service of Canada	15	85	92

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18666

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18666
2020	Public Prosecution Service of Canada	11	89	92

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Public Prosecution Service of Canada	12	88	92

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Public Prosecution Service of Canada	34	66	92

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	17329

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	17329

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	17329

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	17329

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	17329

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	32	68	17329

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	49	51	17329

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	17329

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	57	43	17329

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	17329

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	17	17	7	6	27	7	56	19	188041
2020	Public Prosecution Service of Canada	14	15	17	11	9	27	7	44	30	638
2020	Headquarters	23	17	16	4	4	28	9	62	13	152
2020	Corporate Services	27	16	16	3	1	30	7	68	6	83
2020	Human Resources Directorate	25	26	13	3	3	24	6	73	9	33

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	29	15	6	5	8	1	71	12	187964
2020	Public Prosecution Service of Canada	30	30	15	9	8	8	1	65	18	636
2020	Headquarters	41	31	13	2	2	9	1	81	5	153
2020	Corporate Services	49	31	12	1	0	7	0	86	1	84
2020	Human Resources Directorate	47	32	18	3	0	0	0	79	3	33

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	188014
2020	Public Prosecution Service of Canada	9	91	638
2020	Headquarters	6	94	153
2020	Corporate Services	6	94	84

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	36	64	12247
2020	Public Prosecution Service of Canada	38	62	55

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	77	23	12247
2020	Public Prosecution Service of Canada	82	18	55

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	12247
2020	Public Prosecution Service of Canada	0	100	55

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Public Prosecution Service of Canada	13	87	55

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	12245
2020	Public Prosecution Service of Canada	27	73	55

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	12245
2020	Public Prosecution Service of Canada	15	85	55

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12245
2020	Public Prosecution Service of Canada	22	78	55

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12245

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	26	74	12245
2020	Public Prosecution Service of Canada	28	72	55

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	12245
2020	Public Prosecution Service of Canada	44	56	55

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	12245

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	12245
2020	Public Prosecution Service of Canada	0	100	55

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12245
2020	Public Prosecution Service of Canada	11	89	55

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Public Prosecution Service of Canada	36	64	55

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	1	99	12245
2020	Public Prosecution Service of Canada	0	100	55

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	12245
2020	Public Prosecution Service of Canada	16	84	55

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	0	100	12245
2020	Public Prosecution Service of Canada	0	100	55

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Public Prosecution Service of Canada	11	89	55

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	30	70	12247

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	12247

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12247
2020	Public Prosecution Service of Canada	24	76	55

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Public Prosecution Service of Canada	0	100	55

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12247

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	12247
2020	Public Prosecution Service of Canada	64	36	55

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	11497

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	15	85	11497

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	11497

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	11497

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	11497

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	11497

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	46	54	11497

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	11497

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	63	37	11497

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	22	17	18	4	4	29	6	60	12	187795
2020	Public Prosecution Service of Canada	16	14	16	6	8	33	7	50	23	638
2020	Headquarters	23	23	12	1	3	32	5	74	7	153
2020	Corporate Services	28	23	8	1	1	34	4	83	4	84
2020	Human Resources Directorate	31	27	6	3	3	24	6	83	9	33

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	30	16	4	3	9	1	73	9	187913
2020	Public Prosecution Service of Canada	33	27	17	6	7	9	1	68	14	636
2020	Headquarters	41	37	9	2	1	9	1	86	4	153
2020	Corporate Services	47	38	7	0	0	7	0	92	0	84
2020	Human Resources Directorate	44	44	12	0	0	0	0	88	0	33

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	2	6	21	17	39	12	1	10	66	3416
2020	Public Prosecution Service of Canada	0	14	0	6	68	13	0	16	84	15

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	25	18	11	11	0	1	60	22	188246
2020	Public Prosecution Service of Canada	25	28	20	15	11	0	1	54	26	638
2020	Headquarters	48	24	11	10	6	1	1	73	16	153
2020	Corporate Services	47	28	12	9	4	0	1	76	12	84
2020	Human Resources Directorate	55	18	12	12	3	0	0	73	15	33

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	28	19	10	9	0	1	62	19	187765
2020	Public Prosecution Service of Canada	34	27	20	10	7	1	1	62	18	636
2020	Headquarters	46	25	13	9	5	1	1	73	14	153
2020	Corporate Services	48	25	11	8	6	1	0	74	15	84
2020	Human Resources Directorate	49	20	12	12	6	0	0	70	18	33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	27	25	15	11	0	1	48	26	188096
2020	Public Prosecution Service of Canada	10	16	28	24	21	0	1	26	46	639
2020	Headquarters	15	16	33	17	18	1	0	32	35	153
2020	Corporate Services	14	13	33	23	17	0	0	28	39	84
2020	Human Resources Directorate	6	13	27	23	31	0	0	19	54	33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	29	20	11	7	0	2	61	18	187628
2020	Public Prosecution Service of Canada	22	31	24	14	7	0	1	54	22	637
2020	Headquarters	24	27	28	12	7	1	1	52	19	153
2020	Corporate Services	22	28	30	13	7	0	0	50	21	84
2020	Human Resources Directorate	13	24	29	19	16	0	0	36	35	33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	24	21	14	12	1	1	52	26	187371
2020	Public Prosecution Service of Canada	12	21	23	20	22	1	1	34	43	636
2020	Headquarters	17	24	21	17	21	1	0	41	38	153
2020	Corporate Services	15	18	23	21	22	0	0	33	44	84
2020	Human Resources Directorate	3	16	14	29	38	0	0	19	67	33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	23	13	7	5	0	4	74	13	187251
2020	Public Prosecution Service of Canada	24	25	20	15	14	0	2	51	30	637
2020	Headquarters	34	28	14	11	9	1	3	64	21	153
2020	Corporate Services	36	28	17	11	8	0	1	64	19	84
2020	Human Resources Directorate	35	20	10	19	16	0	0	55	34	33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	27	21	12	10	0	1	58	21	187793
2020	Public Prosecution Service of Canada	19	23	25	17	17	0	0	42	33	637
2020	Headquarters	30	21	25	15	9	1	0	51	24	153
2020	Corporate Services	24	24	31	12	10	0	0	48	22	84
2020	Human Resources Directorate	28	9	36	16	13	0	0	36	28	33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	23	18	10	9	0	6	60	21	187713
2020	Public Prosecution Service of Canada	27	22	20	13	11	0	7	53	26	637
2020	Headquarters	26	24	20	12	7	1	9	56	22	153
2020	Corporate Services	19	27	28	12	5	0	9	51	19	84
2020	Human Resources Directorate	18	18	33	13	6	0	13	41	22	33

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	33	19	8	5	1	1	68	13	187500
2020	Public Prosecution Service of Canada	32	33	22	7	4	1	1	66	12	636
2020	Headquarters	42	34	14	5	3	1	1	77	8	153
2020	Corporate Services	45	30	17	4	2	0	1	77	6	84
2020	Human Resources Directorate	31	33	23	6	3	0	3	66	10	33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	32	22	12	7	1	1	59	19	187397
2020	Public Prosecution Service of Canada	31	33	20	10	5	1	1	65	14	638
2020	Headquarters	30	35	20	8	5	1	1	66	13	153
2020	Corporate Services	22	34	25	10	6	1	1	58	16	84
2020	Human Resources Directorate	10	26	31	19	11	0	3	37	31	33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	31	19	10	6	0	1	65	16	187439
2020	Public Prosecution Service of Canada	36	35	17	8	4	0	0	71	12	637
2020	Headquarters	41	31	14	10	3	1	0	73	13	152
2020	Corporate Services	39	33	12	10	6	0	0	72	16	84
2020	Human Resources Directorate	31	27	15	19	9	0	0	58	27	33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	26	14	8	6	1	1	72	14	187021
2020	Public Prosecution Service of Canada	41	26	14	10	7	0	1	69	17	637
2020	Headquarters	56	23	7	6	6	1	1	81	12	152
2020	Corporate Services	57	28	6	3	5	0	1	85	8	83
2020	Human Resources Directorate	45	30	6	5	14	0	0	75	19	32

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	30	21	11	6	0	1	61	17	187621
2020	Public Prosecution Service of Canada	24	28	26	14	8	0	1	52	22	638
2020	Headquarters	29	30	24	9	6	1	1	60	16	152
2020	Corporate Services	29	28	29	9	6	0	0	56	15	83
2020	Human Resources Directorate	30	20	31	6	13	0	0	50	19	33

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	31	22	12	8	0	1	59	19	187551
2020	Public Prosecution Service of Canada	25	30	21	13	10	0	0	55	23	636
2020	Headquarters	34	28	16	11	7	2	1	65	19	153
2020	Corporate Services	32	28	19	9	10	1	0	61	19	84
2020	Human Resources Directorate	13	29	20	16	22	0	0	42	37	33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	28	14	5	3	0	1	77	9	186877
2020	Public Prosecution Service of Canada	36	29	22	8	5	0	1	65	13	637
2020	Headquarters	40	29	22	3	3	1	2	71	7	153
2020	Corporate Services	42	31	21	2	3	0	1	74	5	84
2020	Human Resources Directorate	37	35	18	3	3	0	3	74	7	33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	35	20	8	4	0	0	68	13	187065
2020	Public Prosecution Service of Canada	21	31	25	13	9	0	0	53	22	638
2020	Headquarters	29	35	17	12	6	1	1	65	18	153
2020	Corporate Services	27	36	21	11	4	0	1	63	16	84
2020	Human Resources Directorate	25	29	12	24	6	0	3	56	31	33

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	17	7	2	2	1	4	89	4	186977
2020	Public Prosecution Service of Canada	65	16	9	3	3	0	3	84	7	638
2020	Headquarters	69	16	6	3	3	1	3	87	6	153
2020	Corporate Services	71	17	6	1	4	0	1	89	5	84
2020	Human Resources Directorate	57	24	9	0	7	0	3	84	7	33

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	10	5	3	3	1	3	89	6	186882
2020	Public Prosecution Service of Canada	73	13	6	2	4	1	2	88	7	635
2020	Headquarters	78	12	5	1	2	1	2	92	3	152
2020	Corporate Services	81	12	3	0	3	0	1	94	3	84
2020	Human Resources Directorate	78	10	6	0	3	0	3	90	4	33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	67	20	7	3	2	0	2	89	4	186557
2020	Public Prosecution Service of Canada	59	24	9	4	3	0	1	84	7	636
2020	Headquarters	70	17	7	3	1	1	1	89	4	153
2020	Corporate Services	71	14	7	6	0	0	1	87	6	84
2020	Human Resources Directorate	70	7	9	12	0	0	3	79	12	33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	66	16	8	4	4	0	1	84	9	186974
2020	Public Prosecution Service of Canada	60	19	10	5	4	0	1	80	10	634
2020	Headquarters	72	14	6	4	1	1	2	88	6	152
2020	Corporate Services	80	10	3	4	1	0	1	92	5	83
2020	Human Resources Directorate	79	5	3	6	3	0	3	87	10	33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	61	11	4	2	1	0	21	91	3	187272
2020	Public Prosecution Service of Canada	58	10	8	4	2	0	18	84	7	635
2020	Headquarters	60	10	7	2	0	1	20	89	2	152
2020	Corporate Services	64	8	7	2	0	1	19	90	2	83
2020	Human Resources Directorate	67	3	8	2	0	0	19	87	3	33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	18	7	2	1	0	3	89	4	187971
2020	Public Prosecution Service of Canada	54	25	12	5	2	0	2	80	7	638
2020	Headquarters	70	18	7	2	0	1	2	91	2	152
2020	Corporate Services	70	18	7	3	0	0	2	90	3	84
2020	Human Resources Directorate	71	16	6	7	0	0	0	87	7	33

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	16	7	4	4	0	2	86	8	188032
2020	Public Prosecution Service of Canada	79	12	3	2	2	1	2	93	4	639
2020	Headquarters	74	11	2	7	4	1	1	87	11	153
2020	Corporate Services	74	13	2	8	1	0	1	89	9	84
2020	Human Resources Directorate	76	8	0	10	3	0	3	86	14	33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	15	5	3	0	1	77	8	188018
2020	Public Prosecution Service of Canada	43	29	16	6	3	1	2	74	9	638
2020	Headquarters	41	30	19	7	1	1	1	72	8	153
2020	Corporate Services	38	30	22	6	2	1	0	70	8	84
2020	Human Resources Directorate	30	27	34	6	3	0	0	57	9	33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	40	22	7	4	0	67	11	188168
2020	Public Prosecution Service of Canada	20	39	27	9	5	0	59	14	640
2020	Headquarters	30	35	23	7	3	1	66	11	153
2020	Corporate Services	26	40	21	8	5	0	67	13	84
2020	Human Resources Directorate	19	41	22	11	6	0	60	17	33

Question 72. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	14	33	34	13	5	0	48	18	188144
2020	Public Prosecution Service of Canada	6	25	36	22	10	0	31	33	638
2020	Headquarters	11	30	35	16	7	1	41	23	152
2020	Corporate Services	9	27	40	18	6	0	36	24	83
2020	Human Resources Directorate	7	20	37	27	9	0	26	36	32

Question 73. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	38	21	9	0	0	31	31	187534
2020	Public Prosecution Service of Canada	15	27	37	16	5	0	0	21	42	636
2020	Headquarters	13	19	40	17	10	1	1	27	32	152
2020	Corporate Services	14	21	41	13	11	0	0	24	35	84
2020	Human Resources Directorate	22	26	34	6	13	0	0	19	47	33

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	39	11	5	3	1	81	8	187949
2020	Public Prosecution Service of Canada	38	42	11	4	4	1	81	8	635
2020	Headquarters	49	40	7	2	1	1	91	3	151
2020	Corporate Services	55	40	4	1	0	0	95	1	82
2020	Human Resources Directorate	45	52	3	0	0	0	97	0	32

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	32	14	10	6	3	70	16	187564
2020	Public Prosecution Service of Canada	36	35	14	6	6	3	73	12	634
2020	Headquarters	51	32	12	2	1	2	84	4	152
2020	Corporate Services	55	30	14	0	0	1	86	0	84
2020	Human Resources Directorate	49	29	18	0	0	3	81	0	33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	28	12	11	8	1	1	69	20	187730
2020	Public Prosecution Service of Canada	36	28	9	12	13	2	0	65	25	639
2020	Headquarters	47	30	9	6	5	2	0	80	11	152
2020	Corporate Services	52	28	12	4	4	1	0	81	7	84
2020	Human Resources Directorate	58	18	17	3	3	0	0	76	6	33

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	27	13	4	4	3	1	79	8	187225
2020	Public Prosecution Service of Canada	46	27	13	5	5	4	1	76	10	638
2020	Headquarters	57	22	10	4	2	5	0	83	6	152
2020	Corporate Services	61	18	10	4	2	5	0	83	6	84
2020	Human Resources Directorate	70	12	9	3	6	0	0	82	9	33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	33	15	10	7	2	68	17	188058
2020	Public Prosecution Service of Canada	28	32	17	11	10	2	61	21	638
2020	Headquarters	41	37	14	3	3	3	80	6	153
2020	Corporate Services	45	38	12	2	1	1	85	3	84
2020	Human Resources Directorate	34	42	21	0	0	3	78	0	33

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	39	10	8	3	0	78	12	188293
2020	Public Prosecution Service of Canada	39	42	9	7	3	0	81	10	640
2020	Headquarters	55	35	7	2	0	1	91	2	153
2020	Corporate Services	63	30	6	1	0	0	93	1	84
2020	Human Resources Directorate	67	21	9	3	0	0	88	3	33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	12	9	4	1	76	13	187495
2020	Public Prosecution Service of Canada	42	39	8	8	3	1	82	11	640
2020	Headquarters	58	31	4	4	1	1	90	6	153
2020	Corporate Services	66	28	6	0	0	0	94	0	84
2020	Human Resources Directorate	67	25	8	0	0	0	92	0	33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	37	17	6	3	1	1	74	9	186885
2020	Public Prosecution Service of Canada	40	39	13	6	2	0	1	79	7	634
2020	Headquarters	49	30	10	5	1	1	3	84	6	152
2020	Corporate Services	52	26	12	5	1	0	4	81	6	84
2020	Human Resources Directorate	55	21	21	3	0	0	0	76	3	33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	34	12	4	2	1	1	81	7	187583
2020	Public Prosecution Service of Canada	48	33	10	5	1	1	2	83	6	635
2020	Headquarters	63	24	7	1	1	3	2	91	2	153
2020	Corporate Services	67	26	4	1	0	1	1	95	1	84
2020	Human Resources Directorate	70	21	9	0	0	0	0	91	0	33

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	65	18	6	1	1	7	3	92	2	187791
2020	Public Prosecution Service of Canada	57	12	8	1	1	14	6	86	3	638
2020	Headquarters	87	11	1	0	0	1	0	99	0	153
2020	Corporate Services	85	13	2	0	0	0	0	98	0	84
2020	Human Resources Directorate	85	15	0	0	0	0	0	100	0	33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	33	9	5	2	2	84	7	187455
2020	Public Prosecution Service of Canada	52	36	7	3	1	1	89	4	633
2020	Headquarters	64	28	4	1	2	1	93	3	153
2020	Corporate Services	69	23	5	0	1	1	94	1	84
2020	Human Resources Directorate	70	21	6	0	0	3	94	0	33

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	29	9	7	5	1	80	12	187389
2020	Public Prosecution Service of Canada	49	28	7	8	6	1	78	14	639
2020	Headquarters	61	24	7	2	3	2	88	5	153
2020	Corporate Services	65	24	7	1	1	1	90	3	84
2020	Human Resources Directorate	76	15	9	0	0	0	91	0	33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	28	9	6	4	1	81	10	187701
2020	Public Prosecution Service of Canada	52	29	8	6	5	0	82	11	638
2020	Headquarters	66	24	4	3	1	1	91	5	153
2020	Corporate Services	72	22	5	1	0	0	94	1	84
2020	Human Resources Directorate	76	15	9	0	0	0	91	0	33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	23	47	13	12	3	1	1	71	15	44705
2020	Public Prosecution Service of Canada	25	46	7	16	4	1	1	72	21	125
2020	Headquarters	33	53	5	3	2	2	2	89	6	53
2020	Corporate Services	36	57	0	6	0	0	0	94	6	28

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	89	11	44722
2020	Public Prosecution Service of Canada	98	2	125
2020	Headquarters	98	2	53
2020	Corporate Services	100	0	28

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	35	18	18	8	56	26	41680
2020	Public Prosecution Service of Canada	19	42	15	17	7	61	24	123
2020	Headquarters	23	53	12	10	2	76	12	52
2020	Corporate Services	26	63	0	10	0	90	10	28

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	187153
2020	Public Prosecution Service of Canada	7	93	637
2020	Headquarters	8	92	153
2020	Corporate Services	8	92	84
2020	Human Resources Directorate	9	91	33

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	187417
2020	Public Prosecution Service of Canada	13	87	635
2020	Headquarters	14	86	153
2020	Corporate Services	19	81	84
2020	Human Resources Directorate	13	87	33

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	50	50	24105
2020	Public Prosecution Service of Canada	57	43	82
2020	Headquarters	39	61	22
2020	Corporate Services	35	65	16

Question 90. Were any workplace accommodation measures implemented?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	79	21	24104
2020	Public Prosecution Service of Canada	77	23	82
2020	Headquarters	75	25	22
2020	Corporate Services	80	20	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	33	8	7	3	82	10	19149
2020	Public Prosecution Service of Canada	49	37	6	6	2	86	8	64
2020	Headquarters	52	30	6	12	0	82	12	17
2020	Corporate Services	53	24	8	15	0	77	15	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	30	9	5	3	2	3	82	8	187986
2020	Public Prosecution Service of Canada	44	31	8	5	4	3	5	81	10	639
2020	Headquarters	56	29	3	1	2	3	5	93	4	153
2020	Corporate Services	62	30	4	0	2	1	1	94	2	84
2020	Human Resources Directorate	68	23	6	0	0	0	3	94	0	33

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	29	50	20	1	63	37	188516
2020	Public Prosecution Service of Canada	26	52	20	1	67	33	640
2020	Headquarters	31	58	11	1	65	35	153
2020	Corporate Services	34	57	8	1	63	37	84
2020	Human Resources Directorate	39	57	3	0	59	41	33

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	37	63	53712
2020	Public Prosecution Service of Canada	41	59	167
2020	Headquarters	45	55	48
2020	Corporate Services	57	43	29
2020	Human Resources Directorate	56	44	13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	17	20	26	1	4	34	49	53684
2020	Public Prosecution Service of Canada	10	20	14	16	32	1	6	33	52	167
2020	Headquarters	24	25	15	15	13	2	6	53	30	48
2020	Corporate Services	35	28	10	17	7	0	4	65	25	29
2020	Human Resources Directorate	48	15	21	16	0	0	0	63	16	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	16	15	21	36	1	3	24	60	53711
2020	Public Prosecution Service of Canada	4	11	9	15	57	1	3	16	75	168
2020	Headquarters	10	20	6	17	38	2	8	33	61	48
2020	Corporate Services	10	19	6	17	38	3	7	32	61	29
2020	Human Resources Directorate	17	0	13	16	31	8	16	22	61	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	18	12	7	6	2	10	71	15	188101
2020	Public Prosecution Service of Canada	47	16	9	6	5	2	16	77	12	638
2020	Headquarters	38	25	9	5	7	1	15	75	14	153
2020	Corporate Services	45	21	11	6	9	0	9	72	16	84
2020	Human Resources Directorate	54	15	12	9	6	0	3	72	16	33

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Human Resources Directorate

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack