2020 Public Service Employee Survey Results for Canadian Institutes of Health Research

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Canadian Institutes of Health Research 50 42 2 5 2 0 0 92 7 381

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Canadian Institutes of Health Research 79 16 2 2 1 0 0 95 3 380
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Canadian Institutes of Health Research 70 20 4 3 2 1 0 91 5 333
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Canadian Institutes of Health Research 74 19 3 2 2 0 1 94 3 344

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Canadian Institutes of Health Research 48 35 8 7 2 0 0 84 8 382
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Canadian Institutes of Health Research 53 31 6 6 3 0 0 85 9 306
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Canadian Institutes of Health Research 49 35 5 9 3 0 0 84 12 334
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Canadian Institutes of Health Research 56 30 5 5 3 0 0 87 8 344

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Canadian Institutes of Health Research 42 42 8 4 3 0 0 84 7 378
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Canadian Institutes of Health Research 29 44 11 12 3 0 0 73 15 307
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Canadian Institutes of Health Research 28 44 11 13 4 0 0 73 17 339
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Canadian Institutes of Health Research 30 39 13 12 6 0 0 69 18 334
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Canadian Institutes of Health Research 34 42 12 10 2 0 0 76 12 344

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Canadian Institutes of Health Research 56 32 7 4 1 0 0 89 5 377
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Canadian Institutes of Health Research 49 36 8 5 2 0 0 85 7 306
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Canadian Institutes of Health Research 51 35 6 6 2 0 0 86 8 331
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Canadian Institutes of Health Research 58 34 6 1 1 1 0 92 2 343

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Canadian Institutes of Health Research 49 31 8 9 3 0 0 80 12 380
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Canadian Institutes of Health Research 46 33 10 8 4 0 0 78 12 309
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Canadian Institutes of Health Research 48 37 6 6 3 0 0 85 9 338
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Canadian Institutes of Health Research 47 32 6 9 7 0 0 78 15 334
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Canadian Institutes of Health Research 49 31 10 6 3 0 1 81 9 342

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Canadian Institutes of Health Research 44 42 8 5 1 0 0 86 7 381
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Canadian Institutes of Health Research 34 44 11 7 4 0 0 78 11 309
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Canadian Institutes of Health Research 35 42 11 9 3 0 0 76 13 338
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Canadian Institutes of Health Research 30 47 10 8 4 0 0 78 12 335
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Canadian Institutes of Health Research 35 45 10 7 3 0 0 80 10 344

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Canadian Institutes of Health Research 48 35 7 7 3 1 0 83 10 382
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Canadian Institutes of Health Research 32 41 10 13 4 0 0 72 17 309
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Canadian Institutes of Health Research 33 35 14 11 7 0 0 67 18 338
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Canadian Institutes of Health Research 32 40 13 10 6 0 0 72 15 335
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Canadian Institutes of Health Research 33 37 12 14 4 0 0 71 18 342

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Canadian Institutes of Health Research 34 45 8 10 2 0 0 80 12 374
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Canadian Institutes of Health Research 26 49 11 11 4 0 0 75 14 309
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Canadian Institutes of Health Research 28 45 13 12 3 0 0 73 15 337
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Canadian Institutes of Health Research 27 44 11 12 5 0 0 71 18 335

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Canadian Institutes of Health Research 56 33 6 3 1 0 0 90 4 380
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Canadian Institutes of Health Research 42 42 9 6 1 0 0 84 7 309
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Canadian Institutes of Health Research 50 40 6 4 0 0 0 90 4 342
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Canadian Institutes of Health Research 42 41 8 6 3 0 0 83 9 335
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Canadian Institutes of Health Research 47 38 9 5 2 0 0 85 7 344

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Canadian Institutes of Health Research 44 37 8 7 4 0 0 82 10 379
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Canadian Institutes of Health Research 31 38 14 9 7 0 0 70 16 306
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Canadian Institutes of Health Research 30 41 12 11 6 0 0 71 17 340
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Canadian Institutes of Health Research 29 41 16 7 7 0 0 71 14 335

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Canadian Institutes of Health Research 57 33 7 2 0 0 0 90 3 375
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Canadian Institutes of Health Research 51 35 9 3 1 0 0 86 4 307
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Canadian Institutes of Health Research 48 37 10 5 1 0 0 85 6 339
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Canadian Institutes of Health Research 48 38 11 2 1 0 0 85 3 334
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Canadian Institutes of Health Research 66 26 6 2 0 0 0 92 2 343

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Canadian Institutes of Health Research 38 41 12 6 3 0 0 80 8 381
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Canadian Institutes of Health Research 27 44 13 11 6 0 0 70 17 307
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Canadian Institutes of Health Research 28 47 13 9 2 0 0 76 11 340
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Canadian Institutes of Health Research 32 44 13 8 4 0 0 75 12 334
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Canadian Institutes of Health Research 27 44 14 10 4 0 0 71 14 344

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Canadian Institutes of Health Research 45 31 14 7 2 0 0 76 10 380
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Canadian Institutes of Health Research 34 40 13 9 3 0 0 74 13 307
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Canadian Institutes of Health Research 38 38 12 9 4 0 0 76 12 342
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Canadian Institutes of Health Research 39 37 13 7 4 0 0 76 11 334
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Canadian Institutes of Health Research 38 37 15 7 3 0 0 75 10 344

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Canadian Institutes of Health Research 46 40 8 5 1 0 0 86 6 380
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Canadian Institutes of Health Research 29 46 14 7 4 0 0 75 11 303
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Canadian Institutes of Health Research 28 41 16 11 4 0 1 69 15 342
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Canadian Institutes of Health Research 36 40 11 8 5 0 0 76 13 334
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Canadian Institutes of Health Research 40 36 14 6 3 0 0 77 9 344

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Canadian Institutes of Health Research 49 38 8 5 0 0 0 87 5 382
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Canadian Institutes of Health Research 36 42 12 8 1 0 0 79 9 305
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Canadian Institutes of Health Research 38 42 12 6 1 0 0 81 7 338
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Canadian Institutes of Health Research 38 44 11 4 3 0 0 82 8 333
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Canadian Institutes of Health Research 43 41 7 6 3 1 0 84 8 344

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Canadian Institutes of Health Research 34 36 14 10 5 0 0 70 16 381
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Canadian Institutes of Health Research 31 31 21 11 5 0 0 63 16 305
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Canadian Institutes of Health Research 35 31 20 9 5 0 0 66 14 340
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Canadian Institutes of Health Research 27 36 19 11 6 0 0 63 17 335
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Canadian Institutes of Health Research 32 36 17 9 5 0 1 69 14 344

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Canadian Institutes of Health Research 10 27 37 17 9 1 0 26 37 382
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Canadian Institutes of Health Research 12 30 35 15 6 0 0 22 43 308
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Canadian Institutes of Health Research 12 30 36 17 3 1 1 21 43 341
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Canadian Institutes of Health Research 17 39 29 8 5 0 3 13 58 332
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Canadian Institutes of Health Research 8 29 37 17 8 0 2 25 37 344

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Canadian Institutes of Health Research 6 17 32 28 15 3 0 43 24 382
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Canadian Institutes of Health Research 12 27 34 17 10 0 1 27 40 307
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Canadian Institutes of Health Research 16 31 24 19 8 1 1 28 48 339
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Canadian Institutes of Health Research 22 30 28 9 7 2 3 16 54 332
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Canadian Institutes of Health Research 10 23 30 23 11 1 3 35 33 343

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Canadian Institutes of Health Research 13 23 37 18 7 2 0 26 37 381
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Canadian Institutes of Health Research 20 28 30 12 7 1 2 19 50 309
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Canadian Institutes of Health Research 14 26 34 20 4 1 1 24 40 339
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Canadian Institutes of Health Research 13 26 34 19 5 1 2 25 40 333
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Canadian Institutes of Health Research 9 24 37 18 7 1 4 26 35 342

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Canadian Institutes of Health Research 10 19 36 22 11 1 0 34 29 378
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Canadian Institutes of Health Research 13 21 39 16 9 1 0 26 34 308
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Canadian Institutes of Health Research 7 23 40 22 8 1 0 30 30 339
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Canadian Institutes of Health Research 10 20 42 19 6 0 3 26 31 329
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Canadian Institutes of Health Research 7 17 34 30 11 0 1 42 24 340

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Canadian Institutes of Health Research 12 21 29 23 14 1 1 37 33 378
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Canadian Institutes of Health Research 16 24 29 16 13 1 1 30 41 309
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Canadian Institutes of Health Research 14 27 29 19 9 1 2 28 42 337
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Canadian Institutes of Health Research 14 24 33 16 7 2 4 25 40 333
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Canadian Institutes of Health Research 11 23 33 20 11 0 2 32 35 341

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Canadian Institutes of Health Research 11 19 30 24 11 4 1 37 31 380
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Canadian Institutes of Health Research 18 23 30 17 10 1 1 27 42 306
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Canadian Institutes of Health Research 16 26 26 19 8 3 1 29 44 339
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Canadian Institutes of Health Research 11 23 32 19 8 2 4 30 36 333
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Canadian Institutes of Health Research 7 12 30 28 16 1 6 47 21 343

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Canadian Institutes of Health Research 9 20 34 24 11 2 0 35 30 380
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Canadian Institutes of Health Research 11 26 36 17 7 1 1 25 38 306
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Canadian Institutes of Health Research 9 23 39 20 6 2 1 27 33 340
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Canadian Institutes of Health Research 13 23 35 17 8 1 3 26 37 331
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Canadian Institutes of Health Research 6 17 41 21 9 2 4 32 25 343

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Canadian Institutes of Health Research 2 8 32 36 19 1 1 57 11 382
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Canadian Institutes of Health Research 6 15 35 29 13 0 1 43 21 308
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Canadian Institutes of Health Research 34 27 16 7 2 8 4 70 11 380
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Canadian Institutes of Health Research 31 28 16 6 7 7 4 67 15 307
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Canadian Institutes of Health Research 26 33 15 8 5 7 6 67 15 340
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Canadian Institutes of Health Research 35 34 13 7 6 4 2 72 14 334
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Canadian Institutes of Health Research 35 28 14 10 6 4 3 68 17 343

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Canadian Institutes of Health Research 59 24 8 4 4 1 0 84 8 381
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Canadian Institutes of Health Research 50 29 7 9 5 1 0 79 14 308
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Canadian Institutes of Health Research 50 27 9 10 4 1 0 77 14 338
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Canadian Institutes of Health Research 49 32 9 6 4 1 0 81 10 335
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Canadian Institutes of Health Research 49 30 8 6 5 1 0 80 11 344

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Canadian Institutes of Health Research 68 23 3 5 1 0 0 91 5 379
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Canadian Institutes of Health Research 54 35 3 5 3 0 0 89 7 307
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Canadian Institutes of Health Research 54 35 7 3 1 0 1 89 4 339
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Canadian Institutes of Health Research 57 33 5 3 3 0 0 90 5 334
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Canadian Institutes of Health Research 52 37 4 6 1 0 0 89 7 344

Question 22. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Canadian Institutes of Health Research 55 34 7 2 2 0 0 89 4 378
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Canadian Institutes of Health Research 47 37 9 4 2 1 0 84 7 309
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Canadian Institutes of Health Research 49 35 10 4 1 0 0 85 5 339

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Canadian Institutes of Health Research 51 25 8 6 3 5 2 82 10 380
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Canadian Institutes of Health Research 62 26 8 2 1 0 1 88 4 381
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Canadian Institutes of Health Research 53 29 11 2 2 0 2 84 5 309

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Canadian Institutes of Health Research 51 30 10 6 3 0 0 81 9 382
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Canadian Institutes of Health Research 42 34 9 11 3 0 1 77 14 309
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Canadian Institutes of Health Research 38 38 11 9 3 1 0 76 13 340
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Canadian Institutes of Health Research 40 38 9 7 5 0 1 79 12 335
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Canadian Institutes of Health Research 46 36 9 5 4 0 0 82 9 343

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Canadian Institutes of Health Research 58 20 9 6 3 1 1 81 10 381

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Canadian Institutes of Health Research 57 26 9 5 3 0 0 83 8 382
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Canadian Institutes of Health Research 45 31 11 8 2 0 1 78 11 309
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Canadian Institutes of Health Research 44 32 10 9 3 0 1 77 12 339
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Canadian Institutes of Health Research 43 36 8 8 5 0 0 79 12 335
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Canadian Institutes of Health Research 48 33 9 5 4 0 0 81 10 344

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 188363
2020 Canadian Institutes of Health Research 35 65 382

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Canadian Institutes of Health Research 61 18 7 1 1 2 9 89 3 381

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Canadian Institutes of Health Research 63 22 8 5 3 0 0 85 8 380
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Canadian Institutes of Health Research 49 30 12 7 3 0 0 78 10 309
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Canadian Institutes of Health Research 43 32 14 7 4 0 0 75 11 339
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Canadian Institutes of Health Research 51 29 9 7 5 0 0 80 12 335
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Canadian Institutes of Health Research 54 27 9 6 4 1 0 82 9 344
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Canadian Institutes of Health Research 37 35 14 5 3 5 0 77 8 382
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Canadian Institutes of Health Research 32 37 14 7 6 4 0 72 13 306
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Canadian Institutes of Health Research 31 35 17 7 3 6 0 71 10 341
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Canadian Institutes of Health Research 29 34 15 11 5 5 0 66 18 335
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Canadian Institutes of Health Research 29 39 14 8 3 7 0 73 11 343

Question 32. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Canadian Institutes of Health Research 31 42 15 8 3 1 0 74 12 380
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Canadian Institutes of Health Research 30 33 16 13 7 1 0 64 20 306
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Canadian Institutes of Health Research 22 35 22 12 6 2 0 59 18 342
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Canadian Institutes of Health Research 22 33 20 17 7 1 0 55 24 335
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Canadian Institutes of Health Research 26 40 16 10 6 3 0 67 17 343

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Canadian Institutes of Health Research 22 38 19 14 5 2 0 62 19 377
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Canadian Institutes of Health Research 16 38 18 19 6 3 0 56 26 307
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Canadian Institutes of Health Research 13 30 25 21 7 4 0 45 29 341
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Canadian Institutes of Health Research 18 25 21 23 10 3 0 44 34 335
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Canadian Institutes of Health Research 17 38 22 13 5 3 0 58 19 343

Question 34. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Canadian Institutes of Health Research 21 39 17 16 5 1 0 61 22 382
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Canadian Institutes of Health Research 16 38 17 21 8 1 0 54 30 309
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Canadian Institutes of Health Research 12 29 25 22 9 2 0 42 32 342
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Canadian Institutes of Health Research 14 30 20 23 10 3 0 45 34 333
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Canadian Institutes of Health Research 16 41 16 18 7 2 0 59 25 343

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Canadian Institutes of Health Research 29 27 24 12 6 1 0 57 19 382
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Canadian Institutes of Health Research 32 27 26 8 4 2 0 61 13 309
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Canadian Institutes of Health Research 40 40 11 7 1 0 0 80 9 381
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Canadian Institutes of Health Research 26 45 16 9 3 0 0 72 12 307
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Canadian Institutes of Health Research 20 46 19 10 4 0 0 67 14 338
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Canadian Institutes of Health Research 23 39 19 14 4 1 0 63 18 333
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Canadian Institutes of Health Research 29 44 14 10 3 0 0 73 13 343

Question 37. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Canadian Institutes of Health Research 19 40 20 15 4 2 0 60 20 381
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Canadian Institutes of Health Research 11 32 18 27 10 2 0 44 38 308

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Canadian Institutes of Health Research 32 31 16 11 6 3 1 66 18 380
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Canadian Institutes of Health Research 26 33 16 13 7 4 2 63 21 307
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Canadian Institutes of Health Research 30 39 13 9 5 2 1 71 15 336
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Canadian Institutes of Health Research 34 42 10 7 4 2 1 78 12 333
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Canadian Institutes of Health Research 36 35 14 8 3 3 0 73 12 343

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Canadian Institutes of Health Research 34 36 19 7 3 1 0 71 10 380
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Canadian Institutes of Health Research 26 39 24 7 5 0 0 65 12 309
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Canadian Institutes of Health Research 26 44 18 7 3 2 0 72 10 337

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Canadian Institutes of Health Research 22 24 20 13 7 12 2 54 23 381
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Canadian Institutes of Health Research 14 21 20 13 15 12 5 42 34 308
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Canadian Institutes of Health Research 14 21 21 11 13 16 4 44 31 336
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Canadian Institutes of Health Research 14 21 21 12 13 15 4 43 31 333
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Canadian Institutes of Health Research 15 19 14 16 16 15 4 43 39 343

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Canadian Institutes of Health Research 28 38 15 14 3 2 0 67 17 380
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Canadian Institutes of Health Research 20 36 19 17 6 3 0 57 24 308
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Canadian Institutes of Health Research 17 37 19 16 9 2 0 55 26 335
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Canadian Institutes of Health Research 25 32 16 18 8 1 0 59 25 333
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Canadian Institutes of Health Research 27 39 13 11 7 2 0 68 18 343

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Canadian Institutes of Health Research 26 32 16 13 9 2 1 60 23 382
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Canadian Institutes of Health Research 19 32 14 17 15 1 1 52 33 307
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Canadian Institutes of Health Research 19 24 18 19 16 1 2 45 36 338
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Canadian Institutes of Health Research 21 28 15 18 15 2 1 51 34 335
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Canadian Institutes of Health Research 13 26 17 22 15 3 3 42 40 343

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Canadian Institutes of Health Research 48 26 12 6 4 1 4 78 10 382
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Canadian Institutes of Health Research 49 25 11 6 4 1 4 78 11 309

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Canadian Institutes of Health Research 59 21 10 4 2 0 4 83 6 382
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Canadian Institutes of Health Research 46 28 15 4 3 1 4 77 7 309

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Canadian Institutes of Health Research 74 9 5 2 1 5 4 91 3 381
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Canadian Institutes of Health Research 75 9 4 3 2 4 4 91 5 307

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Canadian Institutes of Health Research 79 8 3 1 0 1 7 95 1 380
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Canadian Institutes of Health Research 80 5 1 0 1 1 12 98 1 307

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Canadian Institutes of Health Research 30 46 15 5 3 1 0 77 8 382
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Canadian Institutes of Health Research 22 44 20 8 4 3 0 67 12 307
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Canadian Institutes of Health Research 21 41 24 7 4 2 0 64 11 338
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Canadian Institutes of Health Research 27 42 16 8 3 3 0 72 11 334

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Canadian Institutes of Health Research 37 41 13 4 2 2 0 80 6 377
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Canadian Institutes of Health Research 35 42 11 8 2 1 0 79 10 306
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Canadian Institutes of Health Research 46 38 11 3 2 0 0 84 5 336
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Canadian Institutes of Health Research 44 40 9 3 2 2 0 85 5 335
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Canadian Institutes of Health Research 48 35 11 2 1 3 0 85 4 343

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Canadian Institutes of Health Research 33 38 15 7 2 4 0 74 10 378
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Canadian Institutes of Health Research 39 37 14 5 2 3 0 79 7 307
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Canadian Institutes of Health Research 45 37 12 2 2 2 0 83 5 337
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Canadian Institutes of Health Research 41 40 11 3 2 3 0 83 5 335
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Canadian Institutes of Health Research 47 30 14 3 0 6 0 82 4 343

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Canadian Institutes of Health Research 29 32 18 9 4 7 0 66 14 381

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Canadian Institutes of Health Research 44 31 11 7 3 2 2 79 10 381

Question 49. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Canadian Institutes of Health Research 60 31 6 2 1 0 0 91 3 380
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Canadian Institutes of Health Research 49 35 11 4 0 0 0 84 5 307
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Canadian Institutes of Health Research 53 35 7 4 1 0 0 88 5 337
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Canadian Institutes of Health Research 49 38 7 5 2 0 0 87 6 334
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Canadian Institutes of Health Research 55 35 7 2 1 0 0 90 3 343

Question 50. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Canadian Institutes of Health Research 47 37 8 4 3 0 0 85 7 379
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Canadian Institutes of Health Research 38 32 17 11 3 0 0 70 13 308
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Canadian Institutes of Health Research 33 33 22 8 3 0 0 66 12 335
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Canadian Institutes of Health Research 35 32 17 8 7 0 0 68 15 335
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Canadian Institutes of Health Research 46 33 13 3 4 1 0 80 7 343

Question 51. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Canadian Institutes of Health Research 46 39 9 4 3 0 0 85 6 377
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Canadian Institutes of Health Research 36 34 15 10 4 0 0 70 14 307
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Canadian Institutes of Health Research 32 35 18 12 3 0 0 67 15 335
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Canadian Institutes of Health Research 32 38 17 8 5 0 0 70 13 333
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Canadian Institutes of Health Research 43 37 11 6 3 0 0 80 8 342

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Canadian Institutes of Health Research 42 28 14 8 5 3 0 73 13 379
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Canadian Institutes of Health Research 32 21 18 18 10 1 0 54 28 308
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Canadian Institutes of Health Research 30 24 24 12 7 3 0 56 20 337
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Canadian Institutes of Health Research 31 26 21 12 8 1 0 58 21 334
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Canadian Institutes of Health Research 38 30 16 7 5 4 0 71 13 343
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Public Service 24 41 35 188494
2020 Canadian Institutes of Health Research 27 41 31 381
2019 Public Service 27 38 35 181906
2019 Canadian Institutes of Health Research 33 27 39 309
2018 Public Service 27 39 35 161647
2018 Canadian Institutes of Health Research 33 30 37 340
2017 Public Service 26 40 34 174196
2017 Canadian Institutes of Health Research 23 33 44 334
2014 Public Service 26 40 34 180859
2014 Canadian Institutes of Health Research 28 38 33 343

Question 54. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Canadian Institutes of Health Research 8 32 45 3 7 6 103
2019 Public Service 15 33 29 6 12 6 49800
2019 Canadian Institutes of Health Research 5 24 58 6 4 4 104
2018 Public Service 17 33 30 6 8 6 43390
2018 Canadian Institutes of Health Research 6 29 45 6 9 5 111
2017 Public Service 18 30 29 6 10 6 45785
2017 Canadian Institutes of Health Research 6 32 58 3 1 0 77
2014 Public Service 18 32 30 10 9999 11 47681
2014 Canadian Institutes of Health Research 8 33 42 11 9999 6 97
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 188242
2020 Canadian Institutes of Health Research 7 93 381
2019 Public Service 14 86 181483
2019 Canadian Institutes of Health Research 10 90 309
2018 Public Service 15 85 161503
2018 Canadian Institutes of Health Research 13 87 339

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 18665
2020 Canadian Institutes of Health Research 53 47 28
2019 Public Service 51 49 23324
2019 Canadian Institutes of Health Research 38 62 31
2018 Public Service 51 49 22721
2018 Canadian Institutes of Health Research 47 53 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 62 38 18665
2020 Canadian Institutes of Health Research 54 46 28
2019 Public Service 60 40 23324
2019 Canadian Institutes of Health Research 73 27 31
2018 Public Service 62 38 22735
2018 Canadian Institutes of Health Research 60 40 45

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2019 Public Service 8 92 23324
2018 Public Service 8 92 22696

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 18665
2019 Public Service 5 95 23324
2019 Canadian Institutes of Health Research 0 100 31
2018 Public Service 5 95 22696
2018 Canadian Institutes of Health Research 0 100 45

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 18665
2019 Public Service 6 94 23324
2018 Public Service 6 94 22696

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2019 Public Service 9 91 23324
2018 Public Service 10 90 22712

Question 56g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 18665
2019 Public Service 4 96 23324
2019 Canadian Institutes of Health Research 0 100 31
2018 Public Service 4 96 22694

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 18664
2020 Canadian Institutes of Health Research 35 65 28
2019 Public Service 39 61 23086
2019 Canadian Institutes of Health Research 43 57 31
2018 Public Service 40 60 22709
2018 Canadian Institutes of Health Research 26 74 45

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 41 59 18664
2020 Canadian Institutes of Health Research 45 55 28
2019 Public Service 39 61 23086
2019 Canadian Institutes of Health Research 48 52 31
2018 Public Service 40 60 22697
2018 Canadian Institutes of Health Research 43 57 45

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 47 53 18664
2020 Canadian Institutes of Health Research 44 56 28
2019 Public Service 47 53 23086
2019 Canadian Institutes of Health Research 35 65 31
2018 Public Service 46 54 22698
2018 Canadian Institutes of Health Research 35 65 45

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 43 57 18664
2020 Canadian Institutes of Health Research 43 57 28
2019 Public Service 42 58 23086
2019 Canadian Institutes of Health Research 47 53 31
2018 Public Service 41 59 22706
2018 Canadian Institutes of Health Research 24 76 45

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 33 67 18664
2020 Canadian Institutes of Health Research 31 69 28
2019 Public Service 31 69 23086
2019 Canadian Institutes of Health Research 29 71 31
2018 Public Service 33 67 22690
2018 Canadian Institutes of Health Research 15 85 45

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 54 46 18664
2020 Canadian Institutes of Health Research 64 36 28
2019 Public Service 55 45 23086
2019 Canadian Institutes of Health Research 52 48 31
2018 Public Service 56 44 22722
2018 Canadian Institutes of Health Research 49 51 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 38 62 18664
2020 Canadian Institutes of Health Research 35 65 28
2019 Public Service 36 64 23086
2019 Canadian Institutes of Health Research 24 76 31
2018 Public Service 36 64 22699
2018 Canadian Institutes of Health Research 23 77 45

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 18664
2020 Canadian Institutes of Health Research 0 100 28
2019 Public Service 2 98 23086
2019 Canadian Institutes of Health Research 0 100 31
2018 Public Service 2 98 22678
2018 Canadian Institutes of Health Research 0 100 45

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18664
2019 Public Service 10 90 23086
2018 Public Service 10 90 22693
2018 Canadian Institutes of Health Research 12 88 45

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18664
2019 Public Service 12 88 23086
2018 Public Service 13 87 22689

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 52 48 18664
2020 Canadian Institutes of Health Research 46 54 28
2019 Public Service 49 51 23086
2019 Canadian Institutes of Health Research 44 56 31
2018 Public Service 48 52 22704
2018 Canadian Institutes of Health Research 37 63 45

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 25 75 18664
2020 Canadian Institutes of Health Research 21 79 28
2019 Public Service 26 74 23086
2019 Canadian Institutes of Health Research 18 82 31
2018 Public Service 27 73 22702
2018 Canadian Institutes of Health Research 19 81 45

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 18664
2020 Canadian Institutes of Health Research 20 80 28
2019 Public Service 16 84 23086
2019 Canadian Institutes of Health Research 0 100 31
2018 Public Service 15 85 22687
2018 Canadian Institutes of Health Research 18 82 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 51 49 18666
2020 Canadian Institutes of Health Research 72 28 28
2019 Public Service 52 48 22957
2019 Canadian Institutes of Health Research 48 52 31
2018 Public Service 51 49 22718
2018 Canadian Institutes of Health Research 56 44 45

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2019 Public Service 27 73 22957
2019 Canadian Institutes of Health Research 33 67 31
2018 Public Service 27 73 22701
2018 Canadian Institutes of Health Research 38 62 45

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 18666
2020 Canadian Institutes of Health Research 31 69 28
2019 Public Service 9 91 22957
2018 Public Service 8 92 22688
2018 Canadian Institutes of Health Research 17 83 45

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 18666
2019 Public Service 21 79 22957
2018 Public Service 20 80 22699

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2019 Public Service 10 90 22957
2018 Public Service 10 90 22689

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18666
2019 Public Service 7 93 22957
2018 Public Service 7 93 22692

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18666
2019 Public Service 14 86 22957
2018 Public Service 14 86 22692

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2019 Public Service 12 88 22957
2019 Canadian Institutes of Health Research 0 100 31
2018 Public Service 11 89 22688

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Canadian Institutes of Health Research 17 83 28
2019 Public Service 26 74 22957
2019 Canadian Institutes of Health Research 38 62 31
2018 Public Service 27 73 22709
2018 Canadian Institutes of Health Research 28 72 45

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 17329
2019 Public Service 11 89 21361
2018 Public Service 11 89 21200
2018 Canadian Institutes of Health Research 16 84 44

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 17329
2019 Public Service 20 80 21361
2018 Public Service 19 81 21197
2018 Canadian Institutes of Health Research 23 77 44

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2019 Public Service 10 90 21361
2018 Public Service 10 90 21191
2018 Canadian Institutes of Health Research 22 78 44

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 17329
2019 Public Service 7 93 21361
2018 Public Service 7 93 21189
2018 Canadian Institutes of Health Research 20 80 44

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2019 Public Service 10 90 21361
2018 Public Service 10 90 21189
2018 Canadian Institutes of Health Research 16 84 44

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 17329
2019 Public Service 9 91 21361
2018 Public Service 9 91 21189
2018 Canadian Institutes of Health Research 16 84 44

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2019 Public Service 10 90 21361
2018 Public Service 10 90 21188

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 17329
2019 Public Service 12 88 21361
2018 Public Service 11 89 21193

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2019 Public Service 13 87 21361
2018 Public Service 12 88 21192
2018 Canadian Institutes of Health Research 11 89 44

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 32 68 17329
2019 Public Service 32 68 21361
2018 Public Service 30 70 21199
2018 Canadian Institutes of Health Research 34 66 44

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2019 Public Service 10 90 21361
2018 Public Service 9 91 21189

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 49 51 17329
2019 Public Service 48 52 21361
2018 Public Service 47 53 21214
2018 Canadian Institutes of Health Research 36 64 44

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 17329
2019 Public Service 2 98 21361
2018 Public Service 2 98 21187
2018 Canadian Institutes of Health Research 0 100 44

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 57 43 17329
2019 Public Service 56 44 21361
2018 Public Service 56 44 21220
2018 Canadian Institutes of Health Research 42 58 44

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 17329
2019 Public Service 4 96 21361
2018 Public Service 4 96 21191

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2019 Public Service 13 87 21361
2018 Public Service 13 87 21192
2018 Canadian Institutes of Health Research 15 85 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Canadian Institutes of Health Research 17 14 14 3 3 39 9 61 12 382
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Canadian Institutes of Health Research 15 10 17 7 5 34 13 47 21 309
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Canadian Institutes of Health Research 15 16 17 8 3 30 12 53 18 338
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Canadian Institutes of Health Research 15 17 15 4 5 32 12 58 15 335
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Canadian Institutes of Health Research 14 17 18 8 4 33 7 50 21 343

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Canadian Institutes of Health Research 30 34 16 4 2 13 1 74 7 381
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Canadian Institutes of Health Research 33 31 14 6 4 11 1 73 11 309
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Canadian Institutes of Health Research 27 38 16 5 2 10 2 74 8 337
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Canadian Institutes of Health Research 30 35 18 5 3 9 1 71 9 333
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Canadian Institutes of Health Research 27 34 19 5 2 12 1 70 8 343
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 188014
2020 Canadian Institutes of Health Research 5 95 382
2019 Public Service 8 92 181371
2019 Canadian Institutes of Health Research 9 91 309
2018 Public Service 8 92 161188
2018 Canadian Institutes of Health Research 6 94 340

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 36 64 12247
2020 Canadian Institutes of Health Research 46 54 21
2019 Public Service 38 62 12977
2019 Canadian Institutes of Health Research 22 78 29
2018 Public Service 36 64 11806
2018 Canadian Institutes of Health Research 30 70 20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 77 23 12247
2019 Public Service 76 24 12977
2018 Public Service 77 23 11826

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2019 Public Service 4 96 12977
2019 Canadian Institutes of Health Research 0 100 29
2018 Public Service 4 96 11797

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 12247
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 3 97 12977
2019 Canadian Institutes of Health Research 0 100 29
2018 Public Service 4 96 11797
2018 Canadian Institutes of Health Research 0 100 20

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2019 Public Service 8 92 12977
2018 Public Service 7 93 11798
2018 Canadian Institutes of Health Research 0 100 20

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2019 Public Service 9 91 12977
2018 Public Service 9 91 11802
2018 Canadian Institutes of Health Research 0 100 20

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 9 91 12977
2018 Public Service 8 92 11798
2018 Canadian Institutes of Health Research 0 100 20

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 12245
2019 Public Service 26 74 12755
2018 Public Service 25 75 11790

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 12245
2019 Public Service 20 80 12755
2018 Public Service 20 80 11790

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12245
2019 Public Service 16 84 12755
2018 Public Service 15 85 11786

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12245
2019 Public Service 6 94 12755
2019 Canadian Institutes of Health Research 0 100 28
2018 Public Service 6 94 11784
2018 Canadian Institutes of Health Research 0 100 20

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 26 74 12245
2020 Canadian Institutes of Health Research 46 54 21
2019 Public Service 29 71 12755
2019 Canadian Institutes of Health Research 42 58 28
2018 Public Service 26 74 11787
2018 Canadian Institutes of Health Research 33 67 20

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 12245
2019 Public Service 29 71 12755
2019 Canadian Institutes of Health Research 35 65 28
2018 Public Service 29 71 11792
2018 Canadian Institutes of Health Research 27 73 20

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 12245
2019 Public Service 4 96 12755
2018 Public Service 4 96 11783

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 12245
2019 Public Service 2 98 12755
2018 Public Service 2 98 11782

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12245
2019 Public Service 8 92 12755
2018 Public Service 8 92 11785

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Canadian Institutes of Health Research 30 70 21
2019 Public Service 15 85 12755
2019 Canadian Institutes of Health Research 21 79 28
2018 Public Service 15 85 11787

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 1 99 12245
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 1 99 12755
2019 Canadian Institutes of Health Research 0 100 28
2018 Public Service 1 99 11782
2018 Canadian Institutes of Health Research 0 100 20

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 12245
2019 Public Service 17 83 12755
2018 Public Service 17 83 11791

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 0 100 12245
2019 Public Service 0 100 12755
2019 Canadian Institutes of Health Research 0 100 28
2018 Public Service 0 100 11783
2018 Canadian Institutes of Health Research 0 100 20

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2019 Public Service 18 82 12755
2019 Canadian Institutes of Health Research 22 78 28
2018 Public Service 19 81 11797

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 30 70 12247
2019 Public Service 29 71 12647
2018 Public Service 29 71 11822

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 12247
2019 Public Service 14 86 12647
2019 Canadian Institutes of Health Research 20 80 28
2018 Public Service 15 85 11810

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2019 Public Service 5 95 12647
2018 Public Service 5 95 11809

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12247
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 17 83 12647
2019 Canadian Institutes of Health Research 0 100 28
2018 Public Service 17 83 11817
2018 Canadian Institutes of Health Research 0 100 20

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 5 95 12647
2019 Canadian Institutes of Health Research 0 100 28
2018 Public Service 4 96 11805

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12247
2019 Public Service 6 94 12647
2018 Public Service 6 94 11807
2018 Canadian Institutes of Health Research 0 100 20

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2019 Public Service 9 91 12647
2018 Public Service 9 91 11806

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Canadian Institutes of Health Research 0 100 21
2019 Public Service 9 91 12647
2018 Public Service 9 91 11808
2018 Canadian Institutes of Health Research 0 100 20

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 12247
2020 Canadian Institutes of Health Research 59 41 21
2019 Public Service 49 51 12647
2019 Canadian Institutes of Health Research 58 42 28
2018 Public Service 49 51 11821
2018 Canadian Institutes of Health Research 75 25 20

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 11497
2019 Public Service 6 94 11129
2018 Public Service 5 95 11053

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 15 85 11497
2019 Public Service 15 85 11129
2018 Public Service 13 87 11052

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2019 Public Service 4 96 11129
2018 Public Service 3 97 11049

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2019 Public Service 3 97 11129
2018 Public Service 2 98 11050

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2019 Public Service 3 97 11129
2018 Public Service 3 97 11051

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2019 Public Service 4 96 11129
2018 Public Service 4 96 11049
2018 Canadian Institutes of Health Research 0 100 20

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 11497
2019 Public Service 7 93 11129
2018 Public Service 7 93 11051

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2019 Public Service 11 89 11129
2018 Public Service 11 89 11053

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 11497
2019 Public Service 10 90 11129
2018 Public Service 11 89 11055

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 11497
2019 Public Service 27 73 11129
2018 Public Service 27 73 11058
2018 Canadian Institutes of Health Research 43 57 20

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 11497
2019 Public Service 9 91 11129
2018 Public Service 9 91 11054

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 46 54 11497
2019 Public Service 45 55 11129
2018 Public Service 45 55 11069
2018 Canadian Institutes of Health Research 57 43 20

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 11497
2019 Public Service 2 98 11129
2018 Public Service 2 98 11050
2018 Canadian Institutes of Health Research 0 100 20

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 63 37 11497
2019 Public Service 62 38 11129
2018 Public Service 64 36 11072
2018 Canadian Institutes of Health Research 76 24 20

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2019 Public Service 3 97 11129
2018 Public Service 4 96 11051

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2019 Public Service 11 89 11129
2018 Public Service 13 87 11050

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Canadian Institutes of Health Research 17 14 16 2 2 42 8 62 7 380
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Canadian Institutes of Health Research 16 9 16 3 3 41 11 51 14 308
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Canadian Institutes of Health Research 17 14 17 3 1 36 10 59 9 338
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Canadian Institutes of Health Research 14 12 13 2 2 44 12 61 9 332
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Canadian Institutes of Health Research 12 13 17 1 1 47 9 56 5 343

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Canadian Institutes of Health Research 31 33 15 5 2 13 1 74 8 381
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Canadian Institutes of Health Research 35 27 17 4 3 12 3 72 8 309
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Canadian Institutes of Health Research 31 31 16 3 1 15 2 75 5 339
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Canadian Institutes of Health Research 29 29 16 3 1 19 3 74 6 335
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Canadian Institutes of Health Research 27 29 14 2 1 24 3 77 4 342

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Canadian Institutes of Health Research 46 21 12 9 7 0 5 70 18 381

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Canadian Institutes of Health Research 55 27 12 3 2 0 0 83 5 379
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Canadian Institutes of Health Research 44 31 14 7 3 0 1 75 10 308
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Canadian Institutes of Health Research 48 27 14 5 3 0 1 77 9 337
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Canadian Institutes of Health Research 53 25 10 4 5 0 3 80 10 333

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Canadian Institutes of Health Research 16 24 28 18 13 0 0 40 31 381
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Canadian Institutes of Health Research 14 29 30 17 11 0 0 42 28 308
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Canadian Institutes of Health Research 12 23 31 22 13 0 0 35 34 337
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Canadian Institutes of Health Research 14 26 26 18 16 0 0 40 34 335

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Canadian Institutes of Health Research 22 28 24 14 10 0 1 51 25 381
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Canadian Institutes of Health Research 17 31 26 15 10 0 0 48 26 308
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Canadian Institutes of Health Research 13 32 27 18 8 0 1 45 27 336
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Canadian Institutes of Health Research 16 28 28 16 12 0 0 44 28 335

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Canadian Institutes of Health Research 19 25 23 19 13 0 1 45 32 380
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Canadian Institutes of Health Research 18 22 24 20 14 1 0 41 34 306
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Canadian Institutes of Health Research 15 24 23 22 14 1 1 40 37 339
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Canadian Institutes of Health Research 17 24 25 17 17 0 0 41 34 334

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Canadian Institutes of Health Research 33 28 16 13 8 0 1 62 22 379
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Canadian Institutes of Health Research 32 33 16 8 8 0 2 68 16 308
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Canadian Institutes of Health Research 33 26 21 10 7 0 3 61 17 337
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Canadian Institutes of Health Research 34 26 17 11 9 0 2 61 21 335

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Canadian Institutes of Health Research 24 30 22 13 11 0 0 55 24 380
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Canadian Institutes of Health Research 26 33 24 9 9 0 0 59 17 307
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Canadian Institutes of Health Research 26 28 23 13 10 0 1 54 23 337
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Canadian Institutes of Health Research 31 25 22 13 10 0 0 55 22 333

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Canadian Institutes of Health Research 35 20 18 12 9 0 6 59 22 380

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Canadian Institutes of Health Research 35 30 22 7 4 1 1 66 11 381
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Canadian Institutes of Health Research 24 34 26 10 5 0 1 59 15 309
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Canadian Institutes of Health Research 21 34 29 9 4 1 1 56 14 341
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Canadian Institutes of Health Research 26 35 22 11 6 0 0 61 17 333

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Canadian Institutes of Health Research 23 28 26 15 6 0 0 52 22 377
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Canadian Institutes of Health Research 17 27 29 19 7 0 1 45 26 308
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Canadian Institutes of Health Research 14 31 26 18 9 0 1 46 28 341
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Canadian Institutes of Health Research 12 28 22 24 13 0 0 41 37 333

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Canadian Institutes of Health Research 33 32 19 10 5 0 0 65 16 379
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Canadian Institutes of Health Research 18 34 24 16 7 0 0 53 23 309
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Canadian Institutes of Health Research 19 35 24 16 6 0 0 54 23 337
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Canadian Institutes of Health Research 20 29 24 17 9 0 0 50 26 333

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Canadian Institutes of Health Research 52 28 10 6 3 0 1 81 10 379
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Canadian Institutes of Health Research 39 29 16 10 6 0 0 68 16 308

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Canadian Institutes of Health Research 30 36 21 9 4 0 0 66 13 379

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Canadian Institutes of Health Research 35 33 20 9 3 0 1 68 12 380
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Canadian Institutes of Health Research 36 32 18 8 5 0 1 69 13 308
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Canadian Institutes of Health Research 31 36 20 9 3 0 0 68 12 340
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Canadian Institutes of Health Research 35 30 17 10 7 0 0 66 17 332

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Canadian Institutes of Health Research 56 25 12 4 1 0 1 82 6 379
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Canadian Institutes of Health Research 68 19 7 3 1 0 2 89 4 308
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Canadian Institutes of Health Research 64 23 6 4 1 0 1 88 5 338
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Canadian Institutes of Health Research 65 18 10 3 1 0 3 85 4 334

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Canadian Institutes of Health Research 44 38 13 3 1 0 0 83 4 380

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Canadian Institutes of Health Research 79 12 3 2 0 1 3 95 2 380
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Canadian Institutes of Health Research 77 8 3 1 1 1 9 95 2 308
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Canadian Institutes of Health Research 79 11 4 1 0 0 5 96 1 341

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Canadian Institutes of Health Research 83 9 3 1 1 1 2 95 2 379
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Canadian Institutes of Health Research 75 7 6 5 3 1 2 85 8 309
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Canadian Institutes of Health Research 74 10 5 4 3 0 4 87 7 341
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Canadian Institutes of Health Research 75 12 4 3 3 1 3 90 6 335

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Canadian Institutes of Health Research 72 20 4 1 1 0 2 94 2 378
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Canadian Institutes of Health Research 56 26 12 3 2 0 1 83 5 308
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Canadian Institutes of Health Research 53 28 11 3 3 0 2 83 6 341
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Canadian Institutes of Health Research 57 26 11 2 2 0 2 84 4 334

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Canadian Institutes of Health Research 70 17 6 3 3 0 1 88 6 376
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Canadian Institutes of Health Research 58 17 13 8 4 1 0 75 12 307
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Canadian Institutes of Health Research 54 22 10 8 4 0 2 77 13 340
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Canadian Institutes of Health Research 60 20 10 4 6 0 1 81 9 334

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Canadian Institutes of Health Research 67 12 2 1 1 0 17 96 2 379
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Canadian Institutes of Health Research 57 11 5 2 1 0 24 90 4 305
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Canadian Institutes of Health Research 42 16 5 2 1 0 33 88 5 339
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Canadian Institutes of Health Research 58 13 5 1 1 0 22 91 2 335

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Canadian Institutes of Health Research 78 13 4 2 1 0 3 94 3 381
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Canadian Institutes of Health Research 75 14 4 2 1 0 4 93 3 307
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Canadian Institutes of Health Research 66 19 5 3 0 0 5 90 4 338
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Canadian Institutes of Health Research 74 12 7 1 0 0 6 91 2 333

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Canadian Institutes of Health Research 64 19 9 3 2 0 1 85 6 380
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Canadian Institutes of Health Research 67 16 7 4 3 1 1 85 8 309
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Canadian Institutes of Health Research 61 20 8 5 3 0 2 83 9 341
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Canadian Institutes of Health Research 60 20 9 6 5 0 1 80 10 335

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Canadian Institutes of Health Research 50 26 13 8 3 0 1 77 11 381
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Canadian Institutes of Health Research 59 22 12 4 3 0 1 82 6 306
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Canadian Institutes of Health Research 50 29 13 5 2 0 1 80 7 339
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Canadian Institutes of Health Research 57 24 12 3 2 0 1 83 5 335

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Canadian Institutes of Health Research 33 42 19 4 2 0 0 75 6 380

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Canadian Institutes of Health Research 11 34 37 14 3 0 0 45 17 381
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Canadian Institutes of Health Research 14 36 33 15 3 0 0 50 17 308
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Canadian Institutes of Health Research 10 33 41 13 4 0 0 43 17 341
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Canadian Institutes of Health Research 9 29 36 19 6 0 0 38 25 335

Question 73. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Canadian Institutes of Health Research 10 21 36 23 10 0 0 33 31 381
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Canadian Institutes of Health Research 9 23 37 21 10 0 0 31 32 306
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Canadian Institutes of Health Research 10 21 44 17 8 0 0 25 31 340
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Canadian Institutes of Health Research 9 26 31 24 9 1 0 33 35 333

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Canadian Institutes of Health Research 41 43 8 6 1 1 0 85 7 379
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Canadian Institutes of Health Research 42 42 9 7 1 1 0 84 7 309
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Canadian Institutes of Health Research 45 40 9 3 1 1 0 86 4 338
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Canadian Institutes of Health Research 48 38 9 2 2 1 0 87 4 333

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Canadian Institutes of Health Research 36 36 12 10 4 2 0 73 14 382

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Canadian Institutes of Health Research 43 30 10 9 7 0 0 74 16 382

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Canadian Institutes of Health Research 57 25 8 5 3 2 0 84 7 380

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Canadian Institutes of Health Research 33 38 15 8 4 2 0 72 12 380
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Canadian Institutes of Health Research 29 34 14 14 6 1 0 64 21 307
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Canadian Institutes of Health Research 21 44 16 11 7 1 0 66 18 341
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Canadian Institutes of Health Research 20 37 13 15 13 1 0 58 29 335

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Canadian Institutes of Health Research 44 40 6 6 2 1 0 86 8 382

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Canadian Institutes of Health Research 39 39 11 6 4 1 0 79 10 382

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Canadian Institutes of Health Research 39 36 16 4 2 1 2 77 6 381

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Canadian Institutes of Health Research 51 34 8 2 1 2 2 89 3 381

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Canadian Institutes of Health Research 65 22 7 3 0 3 1 89 3 380

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Canadian Institutes of Health Research 48 34 11 5 1 1 0 83 6 379

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Canadian Institutes of Health Research 54 31 6 4 4 0 0 86 8 382

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Canadian Institutes of Health Research 68 23 6 1 1 1 1 92 2 382

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Canadian Institutes of Health Research 21 50 14 10 1 4 0 73 12 108
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Canadian Institutes of Health Research 23 43 17 11 2 4 1 69 13 83

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 89 11 44722
2020 Canadian Institutes of Health Research 99 1 108

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 35 18 18 8 0 0 56 26 41680
2020 Canadian Institutes of Health Research 11 34 24 16 13 2 0 46 30 107
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 187153
2020 Canadian Institutes of Health Research 7 93 379

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 187417
2020 Canadian Institutes of Health Research 11 89 380
2019 Public Service 16 84 181509
2019 Canadian Institutes of Health Research 16 84 307
2017 Public Service 17 83 173939
2017 Canadian Institutes of Health Research 15 85 335
2014 Public Service 15 85 180286
2014 Canadian Institutes of Health Research 13 87 343

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 50 50 24105
2020 Canadian Institutes of Health Research 36 64 44

Question 90. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 79 21 24104
2020 Canadian Institutes of Health Research 82 18 44
2019 Public Service 81 19 29087
2019 Canadian Institutes of Health Research 87 13 48
2017 Public Service 78 22 29537
2017 Canadian Institutes of Health Research 85 15 48
2014 Public Service 78 22 27355
2014 Canadian Institutes of Health Research 79 21 47

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 33 8 7 3 0 0 82 10 19149
2020 Canadian Institutes of Health Research 51 35 14 0 0 0 0 86 0 36
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Canadian Institutes of Health Research 65 22 5 0 5 0 3 89 6 39
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Canadian Institutes of Health Research 54 36 5 6 0 0 0 90 6 40
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Canadian Institutes of Health Research 70 22 5 0 0 0 3 94 0 37

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 30 9 5 3 2 3 82 8 187986
2020 Canadian Institutes of Health Research 54 29 8 3 3 1 2 86 6 380
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 29 50 20 1 63 37 188516
2020 Canadian Institutes of Health Research 13 68 17 1 83 17 382

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 37 63 53712
2020 Canadian Institutes of Health Research 69 31 53

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 11 20 17 20 26 1 4 34 49 53684
2020 Canadian Institutes of Health Research 42 29 13 9 4 0 2 73 14 53

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 16 15 21 36 1 3 24 60 53711
2020 Canadian Institutes of Health Research 19 14 17 11 11 0 29 45 31 53

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 18 12 7 6 2 10 71 15 188101
2020 Canadian Institutes of Health Research 56 17 6 5 2 1 13 85 8 382
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Canadian Institutes of Health Research 48 18 11 9 6 1 8 73 16 306
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Canadian Institutes of Health Research 58 15 8 3 5 1 10 82 9 339
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