2020 Public Service Employee Survey Results for Quebec Region - Donnacona Institution

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Correctional Service Canada 23 48 7 15 6 0 0 71 21 8645
2020 Regions 21 48 8 16 6 0 0 70 22 5275
2020 Quebec Region 18 50 12 15 5 0 1 68 20 1120
2020 Quebec Region - Donnacona Institution 19 46 5 21 6 0 3 67 28 69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Correctional Service Canada 70 21 4 2 2 0 1 92 3 8611
2020 Regions 71 21 4 2 1 0 1 92 3 5255
2020 Quebec Region 60 32 3 2 1 0 1 93 4 1121
2020 Quebec Region - Donnacona Institution 58 38 4 0 0 0 0 96 0 69

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Correctional Service Canada 26 37 11 17 9 0 0 63 27 8638
2020 Regions 24 36 11 18 10 0 0 61 28 5277
2020 Quebec Region 16 38 16 19 10 0 0 55 29 1123
2020 Quebec Region - Donnacona Institution 15 49 15 15 6 0 0 64 21 69

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Correctional Service Canada 19 38 14 18 11 0 0 58 28 8602
2020 Regions 17 38 14 19 11 0 0 55 31 5251
2020 Quebec Region 14 39 22 16 7 0 1 54 24 1115
2020 Quebec Region - Donnacona Institution 13 39 17 22 9 0 0 52 32 69

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Correctional Service Canada 25 37 12 16 9 0 0 62 25 8586
2020 Regions 23 37 13 17 10 0 0 60 28 5250
2020 Quebec Region 19 43 17 15 6 0 0 61 21 1120
2020 Quebec Region - Donnacona Institution 24 36 11 29 0 0 0 60 29 69

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Correctional Service Canada 29 30 15 13 12 0 0 59 26 8623
2020 Regions 26 30 15 14 14 0 0 56 29 5256
2020 Quebec Region 23 36 18 11 10 0 1 60 22 1117
2020 Quebec Region - Donnacona Institution 18 34 12 23 12 0 0 52 35 69

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Correctional Service Canada 27 36 14 11 12 0 0 63 23 8625
2020 Regions 24 37 14 11 14 0 0 60 25 5266
2020 Quebec Region 20 42 17 12 8 0 0 63 20 1117
2020 Quebec Region - Donnacona Institution 20 41 15 20 4 0 0 61 24 69

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Correctional Service Canada 19 30 15 16 20 0 0 49 35 8627
2020 Regions 16 29 15 17 22 0 0 46 39 5266
2020 Quebec Region 13 32 21 19 14 0 0 45 34 1122
2020 Quebec Region - Donnacona Institution 13 27 18 25 17 0 0 40 43 69

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Correctional Service Canada 24 40 15 13 7 0 0 64 20 8589
2020 Regions 22 40 16 14 8 0 0 62 22 5243
2020 Quebec Region 15 46 21 11 7 0 0 60 18 1116
2020 Quebec Region - Donnacona Institution 10 47 18 17 7 0 0 57 25 69

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Correctional Service Canada 33 37 13 8 7 0 0 71 15 8582
2020 Regions 30 38 14 9 8 1 0 69 17 5232
2020 Quebec Region 21 45 18 9 7 0 0 66 16 1110
2020 Quebec Region - Donnacona Institution 15 50 23 7 5 0 0 64 12 68

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Correctional Service Canada 20 30 15 15 19 0 0 50 34 8613
2020 Regions 17 30 15 16 22 0 0 47 38 5254
2020 Quebec Region 12 34 19 20 15 0 0 46 35 1120
2020 Quebec Region - Donnacona Institution 10 34 17 25 14 0 0 44 39 69

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Correctional Service Canada 44 34 11 5 6 0 0 78 11 8577
2020 Regions 42 35 12 5 7 0 0 77 12 5230
2020 Quebec Region 33 45 13 5 4 0 0 78 9 1114
2020 Quebec Region - Donnacona Institution 28 61 8 1 1 0 0 90 2 68

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Correctional Service Canada 20 34 15 16 16 0 0 54 31 8605
2020 Regions 18 33 15 16 18 0 0 51 34 5249
2020 Quebec Region 12 34 21 18 15 0 1 46 33 1117
2020 Quebec Region - Donnacona Institution 15 24 22 26 13 0 0 39 39 69

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Correctional Service Canada 23 30 17 13 16 0 0 53 29 8617
2020 Regions 21 29 18 14 18 0 0 50 32 5255
2020 Quebec Region 14 31 23 16 15 0 1 46 31 1119
2020 Quebec Region - Donnacona Institution 19 27 22 16 16 0 0 47 31 69

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Correctional Service Canada 21 33 19 15 12 0 0 54 28 8521
2020 Regions 18 31 20 16 14 0 0 50 30 5200
2020 Quebec Region 11 36 28 16 8 0 0 47 25 1100
2020 Quebec Region - Donnacona Institution 15 31 26 19 9 0 0 46 28 68

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Correctional Service Canada 34 39 13 8 6 0 0 73 13 8615
2020 Regions 32 39 14 8 6 0 0 71 15 5259
2020 Quebec Region 26 48 16 6 4 0 0 75 10 1120
2020 Quebec Region - Donnacona Institution 25 52 11 12 0 0 0 77 12 69

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Correctional Service Canada 33 34 19 8 5 0 1 68 13 8563
2020 Regions 33 34 19 8 5 0 1 68 12 5222
2020 Quebec Region 37 37 15 6 4 0 1 74 11 1118
2020 Quebec Region - Donnacona Institution 43 37 17 3 0 0 0 80 3 69

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Correctional Service Canada 18 31 31 14 5 1 1 19 50 8630
2020 Regions 19 32 30 13 5 1 1 18 52 5268
2020 Quebec Region 18 38 27 12 3 1 1 15 58 1118
2020 Quebec Region - Donnacona Institution 24 34 20 15 4 3 0 19 60 69

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Correctional Service Canada 18 24 29 18 9 1 1 28 42 8599
2020 Regions 20 24 28 17 8 1 1 26 45 5248
2020 Quebec Region 22 28 29 13 5 2 1 19 51 1117
2020 Quebec Region - Donnacona Institution 27 23 35 6 4 3 2 11 52 69

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Correctional Service Canada 18 26 29 16 7 2 2 24 46 8603
2020 Regions 19 25 29 16 6 2 2 24 46 5250
2020 Quebec Region 24 36 24 9 3 3 2 12 62 1116
2020 Quebec Region - Donnacona Institution 24 27 31 10 2 3 4 13 54 69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Correctional Service Canada 7 13 33 29 13 1 3 44 22 8579
2020 Regions 7 13 33 30 13 1 4 44 21 5228
2020 Quebec Region 10 19 37 24 6 1 3 32 30 1118
2020 Quebec Region - Donnacona Institution 4 18 30 34 4 3 6 42 25 69

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Correctional Service Canada 19 24 29 18 9 1 2 27 44 8601
2020 Regions 20 24 29 17 8 1 2 25 45 5251
2020 Quebec Region 19 29 29 15 5 1 2 21 49 1116
2020 Quebec Region - Donnacona Institution 17 28 39 4 6 4 3 11 48 69

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Correctional Service Canada 14 20 27 23 12 2 2 37 35 8597
2020 Regions 15 20 27 23 11 2 2 36 37 5244
2020 Quebec Region 15 24 28 22 8 2 1 30 41 1119
2020 Quebec Region - Donnacona Institution 15 18 31 24 7 4 1 32 35 68

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Correctional Service Canada 17 24 30 16 8 2 2 25 43 8606
2020 Regions 18 25 29 16 7 2 2 24 45 5248
2020 Quebec Region 17 31 32 13 4 2 1 17 50 1112
2020 Quebec Region - Donnacona Institution 22 23 33 15 3 3 1 19 47 68

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Correctional Service Canada 8 17 33 28 12 1 1 41 25 8620
2020 Regions 8 17 33 28 11 1 1 40 26 5256
2020 Quebec Region 8 17 33 29 9 2 2 40 26 1117
2020 Quebec Region - Donnacona Institution 8 18 33 25 7 6 3 36 29 67
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Correctional Service Canada 15 28 20 16 16 2 2 45 34 8636
2020 Regions 13 28 20 17 18 2 1 43 36 5270
2020 Quebec Region 9 32 21 19 14 2 2 43 35 1119
2020 Quebec Region - Donnacona Institution 6 31 23 18 17 3 1 39 37 69

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Correctional Service Canada 28 30 13 14 15 0 0 58 29 8614
2020 Regions 25 30 13 15 16 0 0 55 31 5256
2020 Quebec Region 23 40 16 12 8 0 1 64 21 1121
2020 Quebec Region - Donnacona Institution 17 40 14 19 10 0 0 57 29 69

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Correctional Service Canada 30 36 13 13 8 0 0 67 21 8605
2020 Regions 26 38 13 13 9 0 0 64 22 5247
2020 Quebec Region 22 45 14 13 5 0 1 68 18 1118
2020 Quebec Region - Donnacona Institution 16 44 17 22 1 0 0 61 23 69

Question 22. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Correctional Service Canada 27 38 18 9 7 1 0 66 16 8578
2020 Regions 24 39 19 9 7 1 0 63 17 5234
2020 Quebec Region 19 44 25 7 4 0 1 64 11 1115
2020 Quebec Region - Donnacona Institution 18 48 23 10 1 0 0 66 11 68

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Correctional Service Canada 36 28 15 8 9 3 2 67 17 8621
2020 Regions 33 29 15 8 10 3 2 66 19 5256
2020 Quebec Region 30 40 12 7 6 3 2 73 14 1120
2020 Quebec Region - Donnacona Institution 23 47 11 6 6 4 4 76 12 69
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Correctional Service Canada 37 29 19 6 6 1 3 68 12 8620
2020 Regions 34 30 20 6 7 1 3 66 13 5256
2020 Quebec Region 28 38 19 5 4 1 5 70 10 1121
2020 Quebec Region - Donnacona Institution 21 40 24 9 1 1 4 64 11 69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Correctional Service Canada 34 29 15 11 10 0 0 64 21 8619
2020 Regions 33 29 15 12 11 0 1 62 23 5259
2020 Quebec Region 25 35 20 11 7 0 1 61 19 1118
2020 Quebec Region - Donnacona Institution 21 33 13 30 3 0 0 54 33 69

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Correctional Service Canada 40 26 16 8 9 1 1 67 17 8611
2020 Regions 38 26 17 8 9 1 1 65 18 5253
2020 Quebec Region 30 33 18 8 7 1 3 65 16 1120
2020 Quebec Region - Donnacona Institution 27 30 17 16 6 0 3 59 24 69

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Correctional Service Canada 36 30 14 10 10 0 1 66 20 8621
2020 Regions 33 29 15 10 11 0 1 63 22 5261
2020 Quebec Region 29 39 16 9 7 0 1 68 16 1121
2020 Quebec Region - Donnacona Institution 28 36 14 18 3 1 0 65 21 69

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 188363
2020 Correctional Service Canada 33 67 8637
2020 Regions 31 69 5270
2020 Quebec Region 39 61 1117
2020 Quebec Region - Donnacona Institution 28 72 69

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Correctional Service Canada 33 17 13 6 9 4 18 64 19 8639
2020 Regions 29 17 14 6 10 5 19 60 22 5270
2020 Quebec Region 27 25 14 8 9 7 10 62 20 1122
2020 Quebec Region - Donnacona Institution 18 30 12 13 12 6 9 56 29 69

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Correctional Service Canada 40 27 15 8 8 1 1 68 17 8638
2020 Regions 37 28 16 9 9 1 1 66 18 5272
2020 Quebec Region 30 35 17 8 8 1 2 66 16 1119
2020 Quebec Region - Donnacona Institution 28 33 12 12 11 0 3 63 24 69
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Correctional Service Canada 23 26 16 13 18 3 0 51 32 8643
2020 Regions 21 25 17 14 20 3 0 47 35 5274
2020 Quebec Region 14 32 25 12 11 5 0 49 25 1119
2020 Quebec Region - Donnacona Institution 11 28 17 22 19 4 0 40 42 68

Question 32. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Correctional Service Canada 21 25 16 15 21 1 0 47 37 8621
2020 Regions 19 24 16 16 23 1 0 43 40 5260
2020 Quebec Region 12 27 24 18 16 2 1 40 35 1118
2020 Quebec Region - Donnacona Institution 9 26 12 25 28 0 0 35 54 68

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Correctional Service Canada 16 25 18 18 21 2 0 41 40 8613
2020 Regions 14 24 18 19 24 1 0 38 43 5256
2020 Quebec Region 8 23 27 23 17 2 1 32 41 1116
2020 Quebec Region - Donnacona Institution 5 15 32 24 23 1 0 20 48 68

Question 34. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Correctional Service Canada 14 26 15 18 25 1 0 41 44 8632
2020 Regions 13 24 15 18 28 1 0 37 47 5268
2020 Quebec Region 10 27 26 17 19 1 0 38 37 1119
2020 Quebec Region - Donnacona Institution 10 22 25 21 22 0 0 32 43 68

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Correctional Service Canada 27 14 10 7 11 21 9 60 26 8631
2020 Regions 24 13 10 7 12 24 10 55 29 5270
2020 Quebec Region 55 22 9 3 3 5 3 84 7 1119
2020 Quebec Region - Donnacona Institution 63 15 13 1 4 4 1 82 5 69
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Correctional Service Canada 20 37 20 13 10 1 0 57 23 8637
2020 Regions 18 36 21 13 11 1 0 54 25 5269
2020 Quebec Region 17 43 23 10 6 1 0 61 15 1120
2020 Quebec Region - Donnacona Institution 18 45 18 12 6 1 0 64 18 68

Question 37. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Correctional Service Canada 11 28 21 22 17 1 0 39 40 8599
2020 Regions 10 26 20 23 19 1 0 36 43 5252
2020 Quebec Region 6 24 28 26 14 1 0 30 41 1117
2020 Quebec Region - Donnacona Institution 4 20 27 30 18 1 0 24 48 68

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Correctional Service Canada 24 34 15 12 12 2 1 60 25 8630
2020 Regions 22 34 16 13 13 1 1 57 27 5267
2020 Quebec Region 13 41 17 16 10 2 1 56 27 1116
2020 Quebec Region - Donnacona Institution 12 27 21 32 8 0 0 39 40 68

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Correctional Service Canada 21 32 21 13 13 1 0 53 26 8613
2020 Regions 18 31 21 14 15 1 0 50 29 5255
2020 Quebec Region 13 38 27 12 8 1 0 53 20 1112
2020 Quebec Region - Donnacona Institution 9 34 23 25 9 0 0 43 34 67

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Correctional Service Canada 16 24 17 17 22 4 1 42 41 8624
2020 Regions 14 23 16 18 24 3 1 40 44 5267
2020 Quebec Region 14 32 19 18 13 4 1 48 32 1117
2020 Quebec Region - Donnacona Institution 10 30 13 25 21 0 1 40 46 68

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Correctional Service Canada 17 27 20 16 18 2 0 44 35 8619
2020 Regions 15 26 20 17 21 2 0 41 38 5266
2020 Quebec Region 8 26 28 21 14 2 1 35 37 1119
2020 Quebec Region - Donnacona Institution 7 21 21 39 12 0 0 28 52 68

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Correctional Service Canada 18 28 17 14 19 2 2 47 35 8634
2020 Regions 17 28 17 14 20 2 2 46 36 5270
2020 Quebec Region 12 31 20 17 16 2 3 45 34 1120
2020 Quebec Region - Donnacona Institution 9 25 21 28 18 0 1 33 46 68

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Correctional Service Canada 43 22 17 7 6 1 4 68 14 8638
2020 Regions 40 23 17 8 6 1 4 66 16 5272
2020 Quebec Region 42 20 16 8 5 1 7 68 14 1118
2020 Quebec Region - Donnacona Institution 39 15 20 4 14 3 4 59 20 69

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Correctional Service Canada 35 23 18 10 9 2 4 61 20 8624
2020 Regions 33 23 18 11 9 2 4 59 21 5264
2020 Quebec Region 26 23 22 14 8 1 6 52 24 1118
2020 Quebec Region - Donnacona Institution 17 16 25 23 14 0 4 35 39 69

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Correctional Service Canada 61 12 9 5 6 3 4 79 12 8600
2020 Regions 60 13 9 5 7 3 4 77 13 5250
2020 Quebec Region 60 13 9 4 6 2 6 79 11 1110
2020 Quebec Region - Donnacona Institution 50 15 8 15 8 0 4 68 24 69

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Correctional Service Canada 62 13 7 4 5 2 7 82 9 8599
2020 Regions 61 13 7 4 5 2 7 82 10 5247
2020 Quebec Region 58 17 8 3 4 2 8 84 8 1114
2020 Quebec Region - Donnacona Institution 46 23 14 3 8 0 6 74 12 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Correctional Service Canada 16 33 19 16 13 3 0 50 30 8624
2020 Regions 13 32 19 17 15 3 0 47 33 5263
2020 Quebec Region 5 30 29 20 12 4 0 36 33 1115
2020 Quebec Region - Donnacona Institution 5 28 33 15 17 3 0 34 33 68

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Correctional Service Canada 23 34 19 13 11 1 0 57 24 8597
2020 Regions 20 33 19 14 12 1 0 54 26 5251
2020 Quebec Region 13 40 25 12 8 2 0 53 21 1115
2020 Quebec Region - Donnacona Institution 14 34 22 18 11 1 0 48 29 68

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Correctional Service Canada 27 33 21 8 8 3 1 62 17 8611
2020 Regions 25 33 22 9 9 3 1 60 18 5256
2020 Quebec Region 18 43 23 8 5 3 1 63 13 1117
2020 Quebec Region - Donnacona Institution 17 33 27 12 8 3 0 52 20 67

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Correctional Service Canada 26 33 22 8 7 3 1 62 15 8623
2020 Regions 25 34 23 8 7 3 1 61 16 5270
2020 Quebec Region 18 43 23 8 4 3 1 64 13 1121
2020 Quebec Region - Donnacona Institution 20 38 28 10 3 1 0 59 13 68

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Correctional Service Canada 32 32 14 9 10 2 1 66 20 8597
2020 Regions 30 33 14 10 11 2 1 64 22 5245
2020 Quebec Region 24 42 15 9 7 2 2 69 16 1119
2020 Quebec Region - Donnacona Institution 17 38 24 16 3 2 0 57 19 68

Question 49. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Correctional Service Canada 32 34 13 10 10 0 0 66 20 8606
2020 Regions 28 35 14 11 11 0 0 63 23 5254
2020 Quebec Region 24 43 16 10 7 0 1 67 17 1119
2020 Quebec Region - Donnacona Institution 23 35 18 17 7 0 0 58 24 68

Question 50. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Correctional Service Canada 21 27 19 14 17 0 0 49 32 8608
2020 Regions 19 27 19 15 20 1 0 45 35 5255
2020 Quebec Region 13 31 26 16 14 1 0 44 30 1118
2020 Quebec Region - Donnacona Institution 9 29 18 22 21 1 0 38 43 68

Question 51. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Correctional Service Canada 22 30 19 14 15 0 0 52 29 8574
2020 Regions 19 29 19 15 17 0 0 49 32 5234
2020 Quebec Region 13 33 28 14 12 0 0 46 26 1113
2020 Quebec Region - Donnacona Institution 12 27 26 17 17 1 0 39 35 67

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Correctional Service Canada 24 23 20 14 15 3 1 49 30 8615
2020 Regions 21 23 21 15 17 3 1 46 33 5253
2020 Quebec Region 16 27 25 13 15 3 2 44 29 1119
2020 Quebec Region - Donnacona Institution 11 26 21 15 26 1 0 37 42 68
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Public Service 24 41 35 188494
2020 Correctional Service Canada 18 47 34 8647
2020 Regions 17 48 35 5280
2020 Quebec Region 18 53 29 1123
2020 Quebec Region - Donnacona Institution 26 46 28 69

Question 54. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Correctional Service Canada 22 31 26 7 5 8 1664
2020 Regions 22 33 24 8 5 9 927
2020 Quebec Region 22 27 24 11 6 10 209
2020 Quebec Region - Donnacona Institution 35 10 25 19 0 10 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 188242
2020 Correctional Service Canada 24 76 8621
2020 Regions 26 74 5262
2020 Quebec Region 21 79 1119
2020 Quebec Region - Donnacona Institution 19 81 69

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 18665
2020 Correctional Service Canada 57 43 1685
2020 Regions 57 43 1142
2020 Quebec Region 63 37 190

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 62 38 18665
2020 Correctional Service Canada 61 39 1685
2020 Regions 61 39 1142
2020 Quebec Region 58 42 190
2020 Quebec Region - Donnacona Institution 69 31 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 9 91 1685
2020 Regions 9 91 1142
2020 Quebec Region 8 92 190

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 18665
2020 Correctional Service Canada 30 70 1685
2020 Regions 33 67 1142
2020 Quebec Region 27 73 190

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 18665
2020 Correctional Service Canada 11 89 1685
2020 Regions 11 89 1142
2020 Quebec Region - Donnacona Institution 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 11 89 1685
2020 Regions 11 89 1142
2020 Quebec Region 3 97 190

Question 56g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 18665
2020 Correctional Service Canada 3 97 1685
2020 Regions 4 96 1142
2020 Quebec Region 3 97 190
2020 Quebec Region - Donnacona Institution 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 18664
2020 Correctional Service Canada 43 57 1685
2020 Regions 43 57 1142
2020 Quebec Region 33 67 190
2020 Quebec Region - Donnacona Institution 47 53 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 41 59 18664
2020 Correctional Service Canada 41 59 1685
2020 Regions 40 60 1142
2020 Quebec Region 30 70 190

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 47 53 18664
2020 Correctional Service Canada 51 49 1685
2020 Regions 52 48 1142
2020 Quebec Region 49 51 190
2020 Quebec Region - Donnacona Institution 61 39 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 43 57 18664
2020 Correctional Service Canada 45 55 1685
2020 Regions 46 54 1142
2020 Quebec Region 41 59 190

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 33 67 18664
2020 Correctional Service Canada 33 67 1685
2020 Regions 33 67 1142
2020 Quebec Region 25 75 190

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 54 46 18664
2020 Correctional Service Canada 62 38 1685
2020 Regions 62 38 1142
2020 Quebec Region 76 24 190

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 38 62 18664
2020 Correctional Service Canada 49 51 1685
2020 Regions 51 49 1142
2020 Quebec Region 60 40 190
2020 Quebec Region - Donnacona Institution 46 54 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 18664
2020 Correctional Service Canada 7 93 1685
2020 Regions 8 92 1142
2020 Quebec Region 6 94 190

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18664
2020 Correctional Service Canada 14 86 1685
2020 Regions 14 86 1142
2020 Quebec Region 6 94 190

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18664
2020 Correctional Service Canada 22 78 1685
2020 Regions 24 76 1142
2020 Quebec Region 27 73 190

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 52 48 18664
2020 Correctional Service Canada 60 40 1685
2020 Regions 62 38 1142
2020 Quebec Region 49 51 190

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 25 75 18664
2020 Correctional Service Canada 35 65 1685
2020 Regions 35 65 1142
2020 Quebec Region 25 75 190

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 18664
2020 Correctional Service Canada 18 82 1685
2020 Regions 18 82 1142
2020 Quebec Region 13 87 190

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 51 49 18666
2020 Correctional Service Canada 46 54 1685
2020 Regions 46 54 1142
2020 Quebec Region 56 44 190
2020 Quebec Region - Donnacona Institution 57 43 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 28 72 1685
2020 Regions 28 72 1142
2020 Quebec Region 28 72 190

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 18666
2020 Correctional Service Canada 7 93 1685
2020 Regions 7 93 1142
2020 Quebec Region 8 92 190

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 18666
2020 Correctional Service Canada 27 73 1685
2020 Regions 29 71 1142
2020 Quebec Region 32 68 190
2020 Quebec Region - Donnacona Institution 61 39 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 15 85 1685
2020 Regions 15 85 1142
2020 Quebec Region 18 82 190

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18666
2020 Correctional Service Canada 10 90 1685
2020 Regions 11 89 1142
2020 Quebec Region 11 89 190

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18666
2020 Correctional Service Canada 17 83 1685
2020 Regions 18 82 1142
2020 Quebec Region 18 82 190

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 11 89 1685
2020 Regions 11 89 1142
2020 Quebec Region 12 88 190

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 30 70 1685
2020 Regions 30 70 1142
2020 Quebec Region 26 74 190

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 17329
2020 Correctional Service Canada 9 91 1539
2020 Regions 9 91 1038
2020 Quebec Region 11 89 170

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 17329
2020 Correctional Service Canada 14 86 1539
2020 Regions 15 85 1038
2020 Quebec Region 12 88 170

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 9 91 1539
2020 Regions 9 91 1038
2020 Quebec Region 16 84 170

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 17329
2020 Correctional Service Canada 6 94 1539
2020 Regions 6 94 1038
2020 Quebec Region 10 90 170

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 8 92 1539
2020 Regions 7 93 1038
2020 Quebec Region 12 88 170

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 17329
2020 Correctional Service Canada 5 95 1539
2020 Regions 6 94 1038
2020 Quebec Region 6 94 170

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 5 95 1539
2020 Regions 4 96 1038
2020 Quebec Region 4 96 170

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 17329
2020 Correctional Service Canada 12 88 1539
2020 Regions 12 88 1038
2020 Quebec Region 13 87 170

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 14 86 1539
2020 Regions 13 87 1038
2020 Quebec Region 16 84 170

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 32 68 17329
2020 Correctional Service Canada 39 61 1539
2020 Regions 42 58 1038
2020 Quebec Region 33 67 170

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 12 88 1539
2020 Regions 13 87 1038
2020 Quebec Region 15 85 170

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 49 51 17329
2020 Correctional Service Canada 55 45 1539
2020 Regions 57 43 1038
2020 Quebec Region 47 53 170

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 17329
2020 Correctional Service Canada 3 97 1539
2020 Regions 3 97 1038
2020 Quebec Region 5 95 170

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 57 43 17329
2020 Correctional Service Canada 64 36 1539
2020 Regions 65 35 1038
2020 Quebec Region 49 51 170

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 17329
2020 Correctional Service Canada 5 95 1539
2020 Regions 5 95 1038
2020 Quebec Region 10 90 170

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 15 85 1539
2020 Regions 15 85 1038
2020 Quebec Region 21 79 170

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Correctional Service Canada 13 19 20 14 18 13 3 38 38 8632
2020 Regions 11 19 20 15 20 11 3 35 41 5272
2020 Quebec Region 7 23 24 16 16 13 2 35 37 1117
2020 Quebec Region - Donnacona Institution 5 18 22 24 24 6 0 25 51 69

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Correctional Service Canada 20 27 19 14 15 4 1 50 30 8619
2020 Regions 18 27 19 15 17 4 0 47 33 5262
2020 Quebec Region 11 34 23 15 13 3 1 47 30 1120
2020 Quebec Region - Donnacona Institution 6 28 29 28 8 2 0 35 36 69
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 188014
2020 Correctional Service Canada 14 86 8610
2020 Regions 15 85 5261
2020 Quebec Region 10 90 1120
2020 Quebec Region - Donnacona Institution 18 82 69

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 36 64 12247
2020 Correctional Service Canada 45 55 943
2020 Regions 44 56 618
2020 Quebec Region 38 62 95

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 77 23 12247
2020 Correctional Service Canada 75 25 943
2020 Regions 75 25 618
2020 Quebec Region 80 20 95

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 7 93 943
2020 Regions 7 93 618
2020 Quebec Region 7 93 95

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 12247
2020 Correctional Service Canada 21 79 943
2020 Regions 24 76 618
2020 Quebec Region 17 83 95

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 13 87 943
2020 Regions 12 88 618

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 10 90 943
2020 Regions 10 90 618

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 7 93 943
2020 Regions 7 93 618
2020 Quebec Region 9 91 95

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 12245
2020 Correctional Service Canada 33 67 943
2020 Regions 32 68 618
2020 Quebec Region 18 82 95

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 12245
2020 Correctional Service Canada 18 82 943
2020 Regions 16 84 618
2020 Quebec Region 20 80 95

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12245
2020 Correctional Service Canada 22 78 943
2020 Regions 23 77 618
2020 Quebec Region 20 80 95

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12245
2020 Correctional Service Canada 9 91 943
2020 Regions 9 91 618

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 26 74 12245
2020 Correctional Service Canada 20 80 943
2020 Regions 20 80 618
2020 Quebec Region 10 90 95

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 12245
2020 Correctional Service Canada 33 67 943
2020 Regions 35 65 618
2020 Quebec Region 33 67 95

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 12245
2020 Correctional Service Canada 8 92 943
2020 Regions 9 91 618

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 12245
2020 Correctional Service Canada 4 96 943
2020 Regions 5 95 618

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12245
2020 Correctional Service Canada 10 90 943
2020 Regions 11 89 618

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 17 83 943
2020 Regions 18 82 618
2020 Quebec Region 25 75 95

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 1 99 12245
2020 Correctional Service Canada 2 98 943
2020 Regions 2 98 618

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 12245
2020 Correctional Service Canada 19 81 943
2020 Regions 20 80 618
2020 Quebec Region 18 82 95

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 0 100 12245
2020 Correctional Service Canada 1 99 943
2020 Regions 1 99 618

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 16 84 943
2020 Regions 17 83 618
2020 Quebec Region 28 72 95

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 30 70 12247
2020 Correctional Service Canada 31 69 943
2020 Regions 31 69 618
2020 Quebec Region 37 63 95

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 12247
2020 Correctional Service Canada 18 82 943
2020 Regions 19 81 618
2020 Quebec Region 22 78 95

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 5 95 943
2020 Regions 6 94 618
2020 Quebec Region 6 94 95

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12247
2020 Correctional Service Canada 24 76 943
2020 Regions 27 73 618
2020 Quebec Region 29 71 95

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 8 92 943
2020 Regions 9 91 618
2020 Quebec Region 8 92 95

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12247
2020 Correctional Service Canada 9 91 943
2020 Regions 10 90 618
2020 Quebec Region 7 93 95

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 11 89 943
2020 Regions 11 89 618
2020 Quebec Region 16 84 95

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 9 91 943
2020 Regions 10 90 618
2020 Quebec Region 7 93 95

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 12247
2020 Correctional Service Canada 44 56 943
2020 Regions 43 57 618
2020 Quebec Region 41 59 95

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 11497
2020 Correctional Service Canada 6 94 868
2020 Regions 6 94 564
2020 Quebec Region 8 92 89

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 15 85 11497
2020 Correctional Service Canada 10 90 868
2020 Regions 10 90 564
2020 Quebec Region 10 90 89

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 4 96 868
2020 Regions 5 95 564

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2020 Regions 2 98 564

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2020 Regions 2 98 564

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 2 98 868
2020 Regions 1 99 564

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 11497
2020 Correctional Service Canada 4 96 868
2020 Regions 3 97 564

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2020 Correctional Service Canada 12 88 868
2020 Regions 12 88 564
2020 Quebec Region 13 87 89

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 11497
2020 Correctional Service Canada 13 87 868
2020 Regions 14 86 564
2020 Quebec Region 15 85 89

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 11497
2020 Correctional Service Canada 33 67 868
2020 Regions 34 66 564
2020 Quebec Region 25 75 89

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 11497
2020 Correctional Service Canada 12 88 868
2020 Regions 13 87 564
2020 Quebec Region 16 84 89

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 46 54 11497
2020 Correctional Service Canada 51 49 868
2020 Regions 53 47 564
2020 Quebec Region 48 52 89

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 11497
2020 Correctional Service Canada 3 97 868
2020 Regions 4 96 564

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 63 37 11497
2020 Correctional Service Canada 67 33 868
2020 Regions 68 32 564
2020 Quebec Region 60 40 89

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 4 96 868
2020 Regions 4 96 564

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2020 Correctional Service Canada 12 88 868
2020 Regions 12 88 564
2020 Quebec Region 16 84 89

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Correctional Service Canada 15 20 25 10 11 16 4 43 26 8619
2020 Regions 13 20 26 11 12 15 3 40 28 5259
2020 Quebec Region 8 27 30 10 8 15 2 42 22 1118
2020 Quebec Region - Donnacona Institution 8 23 30 21 15 3 0 32 37 68

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Correctional Service Canada 22 28 22 10 11 6 1 53 22 8597
2020 Regions 19 28 23 11 12 6 1 50 25 5244
2020 Quebec Region 12 37 26 11 8 5 1 52 20 1115
2020 Quebec Region - Donnacona Institution 9 31 22 23 13 3 0 41 37 69

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Correctional Service Canada 2 4 17 20 50 5 1 7 75 288
2020 Regions 3 4 18 17 52 6 1 7 74 184
2020 Quebec Region 0 0 39 11 46 4 0 0 59 16
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Correctional Service Canada 16 23 26 17 19 0 0 39 35 8643
2020 Regions 12 23 26 18 20 0 0 35 39 5279
2020 Quebec Region 14 23 26 18 17 0 1 38 36 1119
2020 Quebec Region - Donnacona Institution 17 24 22 21 15 0 0 42 36 69

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Correctional Service Canada 20 24 22 15 19 0 0 44 34 8618
2020 Regions 18 24 22 16 20 0 0 41 36 5262
2020 Quebec Region 10 19 23 19 30 0 0 28 48 1118
2020 Quebec Region - Donnacona Institution 7 21 18 23 31 0 0 28 54 69

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Correctional Service Canada 19 27 26 15 12 0 1 46 27 8624
2020 Regions 19 27 25 15 13 0 1 46 28 5264
2020 Quebec Region 13 23 31 20 12 0 1 37 33 1120
2020 Quebec Region - Donnacona Institution 9 28 40 14 9 0 0 37 23 69

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Correctional Service Canada 30 30 21 9 7 0 2 61 17 8606
2020 Regions 30 30 21 9 7 0 2 62 17 5252
2020 Quebec Region 17 29 29 13 10 0 2 47 24 1117
2020 Quebec Region - Donnacona Institution 13 37 31 3 16 0 0 50 19 69

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Correctional Service Canada 18 22 22 17 19 0 1 41 37 8604
2020 Regions 18 22 21 18 21 0 1 40 39 5253
2020 Quebec Region 16 23 28 19 13 0 1 40 32 1116
2020 Quebec Region - Donnacona Institution 19 24 37 19 1 0 0 43 20 69

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Correctional Service Canada 40 23 15 9 10 0 3 65 20 8578
2020 Regions 38 22 15 10 11 0 3 63 22 5241
2020 Quebec Region 34 23 18 11 8 0 5 61 20 1115
2020 Quebec Region - Donnacona Institution 42 29 15 7 6 0 1 72 13 69

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Correctional Service Canada 26 26 21 13 13 0 1 52 27 8612
2020 Regions 24 25 21 14 15 0 1 50 29 5258
2020 Quebec Region 26 25 24 11 12 0 2 52 23 1120
2020 Quebec Region - Donnacona Institution 29 31 20 5 15 0 0 60 19 69

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Correctional Service Canada 26 23 20 12 13 0 5 52 26 8615
2020 Regions 25 23 21 12 14 0 5 50 28 5258
2020 Quebec Region 22 23 25 14 12 1 3 47 27 1120
2020 Quebec Region - Donnacona Institution 25 35 13 10 14 3 0 62 25 68

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Correctional Service Canada 23 29 22 14 10 0 1 53 25 8596
2020 Regions 21 28 23 15 11 0 1 50 27 5247
2020 Quebec Region 16 27 30 16 9 0 1 44 26 1115
2020 Quebec Region - Donnacona Institution 17 36 35 5 7 0 0 53 12 68

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Correctional Service Canada 18 26 24 17 14 1 1 45 31 8582
2020 Regions 17 24 24 17 16 1 1 42 34 5241
2020 Quebec Region 13 23 26 22 15 0 1 36 38 1112
2020 Quebec Region - Donnacona Institution 5 36 24 22 12 0 0 42 34 68

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Correctional Service Canada 24 27 22 13 13 0 1 52 26 8584
2020 Regions 22 27 22 14 14 0 0 49 29 5241
2020 Quebec Region 17 27 25 18 11 0 1 45 29 1111
2020 Quebec Region - Donnacona Institution 14 35 32 16 3 0 0 49 19 66

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Correctional Service Canada 31 24 17 13 15 0 1 55 28 8581
2020 Regions 28 23 17 13 17 0 1 52 31 5237
2020 Quebec Region 21 25 19 16 19 0 1 46 35 1118
2020 Quebec Region - Donnacona Institution 21 27 17 17 19 0 0 47 36 68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Correctional Service Canada 30 28 21 11 10 0 1 58 21 8598
2020 Regions 29 28 20 12 10 0 1 57 22 5251
2020 Quebec Region 24 29 24 12 9 0 1 54 21 1116
2020 Quebec Region - Donnacona Institution 33 34 16 7 10 0 0 67 17 68

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Correctional Service Canada 25 29 22 12 10 0 1 55 23 8585
2020 Regions 24 29 22 13 11 0 1 53 24 5239
2020 Quebec Region 21 27 27 14 11 0 1 48 25 1117
2020 Quebec Region - Donnacona Institution 20 45 20 11 4 0 0 65 15 68

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Correctional Service Canada 32 27 21 11 8 0 1 59 19 8562
2020 Regions 30 26 23 12 9 0 0 56 21 5227
2020 Quebec Region 26 26 26 13 8 0 1 53 21 1111
2020 Quebec Region - Donnacona Institution 25 27 29 16 3 0 0 52 19 67

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Correctional Service Canada 36 32 18 7 5 0 1 69 13 8569
2020 Regions 36 32 18 7 6 0 1 68 13 5229
2020 Quebec Region 27 32 23 9 8 0 1 60 17 1108
2020 Quebec Region - Donnacona Institution 31 43 15 2 8 0 0 75 10 67

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Correctional Service Canada 57 21 10 4 4 1 4 81 8 8579
2020 Regions 57 20 10 4 5 1 4 80 9 5233
2020 Quebec Region 49 28 12 4 3 0 4 80 7 1108
2020 Quebec Region - Donnacona Institution 48 35 6 7 3 0 0 84 10 67

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Correctional Service Canada 58 17 10 6 8 1 1 76 14 8567
2020 Regions 55 18 10 6 9 1 1 74 16 5230
2020 Quebec Region 53 20 11 7 7 0 1 74 15 1111
2020 Quebec Region - Donnacona Institution 52 20 7 16 5 0 0 72 21 68

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Correctional Service Canada 49 27 13 5 5 0 1 77 10 8562
2020 Regions 46 29 13 6 5 0 1 76 11 5231
2020 Quebec Region 45 27 15 5 6 0 2 73 11 1114
2020 Quebec Region - Donnacona Institution 36 26 28 7 1 0 1 64 8 68

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Correctional Service Canada 48 21 12 8 10 0 1 70 18 8567
2020 Regions 45 21 13 8 12 0 1 67 20 5227
2020 Quebec Region 48 22 13 7 8 0 2 71 15 1111
2020 Quebec Region - Donnacona Institution 40 29 11 15 5 0 1 69 19 67

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Correctional Service Canada 54 14 7 2 2 0 21 87 5 8570
2020 Regions 52 14 7 2 2 0 22 86 6 5231
2020 Quebec Region 53 14 10 3 2 0 18 82 6 1111
2020 Quebec Region - Donnacona Institution 41 25 20 4 0 0 9 73 5 68

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Correctional Service Canada 59 23 9 4 3 1 3 84 6 8621
2020 Regions 57 24 9 4 3 1 3 84 7 5268
2020 Quebec Region 65 18 7 3 2 0 5 87 5 1119
2020 Quebec Region - Donnacona Institution 56 31 4 4 3 0 3 89 7 69

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Correctional Service Canada 70 15 6 3 4 0 2 86 7 8640
2020 Regions 70 14 6 3 4 0 2 87 7 5273
2020 Quebec Region 71 13 5 3 3 0 5 89 6 1119
2020 Quebec Region - Donnacona Institution 70 22 5 0 1 0 3 94 1 69

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Correctional Service Canada 47 30 14 5 3 0 1 77 9 8616
2020 Regions 46 30 14 5 3 0 1 77 9 5263
2020 Quebec Region 49 27 14 4 3 0 2 78 8 1119
2020 Quebec Region - Donnacona Institution 45 30 13 7 2 0 2 77 9 69

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Correctional Service Canada 18 33 27 12 9 0 0 51 21 8614
2020 Regions 16 32 28 13 10 0 0 49 23 5264
2020 Quebec Region 19 31 29 13 7 0 1 50 20 1118
2020 Quebec Region - Donnacona Institution 21 33 25 17 4 0 0 54 20 67

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Correctional Service Canada 9 26 35 20 10 0 0 35 30 8625
2020 Regions 8 24 36 20 11 0 0 33 32 5261
2020 Quebec Region 8 24 40 21 7 0 0 32 28 1114
2020 Quebec Region - Donnacona Institution 10 27 45 14 4 0 0 37 18 68

Question 73. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Correctional Service Canada 18 26 36 15 5 0 0 20 44 8592
2020 Regions 18 28 35 14 5 0 0 18 47 5243
2020 Quebec Region 10 26 39 18 6 0 0 25 36 1113
2020 Quebec Region - Donnacona Institution 6 23 50 15 6 0 0 21 29 69

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Correctional Service Canada 21 38 18 13 9 1 0 60 22 8633
2020 Regions 18 39 18 14 10 1 0 58 24 5268
2020 Quebec Region 10 44 24 14 6 1 0 55 21 1118
2020 Quebec Region - Donnacona Institution 4 44 21 23 8 0 0 48 31 67

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Correctional Service Canada 18 27 17 17 18 2 0 46 37 8616
2020 Regions 16 26 17 18 21 2 0 43 40 5259
2020 Quebec Region 9 29 23 20 16 2 0 39 37 1113
2020 Quebec Region - Donnacona Institution 7 28 24 20 21 0 0 36 41 67

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Correctional Service Canada 28 27 13 13 17 1 0 56 31 8617
2020 Regions 26 27 12 14 19 1 0 54 34 5263
2020 Quebec Region 20 35 17 15 11 1 1 57 26 1115
2020 Quebec Region - Donnacona Institution 15 35 29 9 11 0 1 51 20 68

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Correctional Service Canada 33 27 17 8 10 4 1 63 19 8583
2020 Regions 30 28 18 9 12 4 1 60 21 5241
2020 Quebec Region 20 36 21 11 8 2 1 59 19 1112
2020 Quebec Region - Donnacona Institution 17 29 31 12 11 0 0 46 23 66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Correctional Service Canada 16 23 16 18 26 1 0 40 45 8626
2020 Regions 13 21 15 19 30 1 0 35 50 5265
2020 Quebec Region 8 25 18 23 25 0 1 34 48 1120
2020 Quebec Region - Donnacona Institution 5 12 17 33 33 0 0 17 66 68

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Correctional Service Canada 20 34 15 19 12 0 0 54 32 8634
2020 Regions 16 33 15 21 14 0 0 50 35 5269
2020 Quebec Region 10 38 20 21 10 0 0 48 32 1119
2020 Quebec Region - Donnacona Institution 7 45 19 18 11 0 0 52 29 68

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Correctional Service Canada 20 32 16 18 14 1 0 52 31 8614
2020 Regions 16 32 17 19 15 0 0 49 34 5258
2020 Quebec Region 10 33 23 19 14 0 0 43 34 1114
2020 Quebec Region - Donnacona Institution 7 41 24 21 7 0 0 48 28 68

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Correctional Service Canada 21 38 18 12 9 0 0 60 21 8577
2020 Regions 19 39 18 13 10 0 0 59 23 5239
2020 Quebec Region 11 42 25 14 7 1 0 54 21 1114
2020 Quebec Region - Donnacona Institution 6 46 26 16 6 0 0 52 22 67

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Correctional Service Canada 25 34 18 12 9 1 1 60 21 8592
2020 Regions 22 34 19 13 10 1 1 57 23 5249
2020 Quebec Region 13 42 22 13 8 1 1 56 21 1115
2020 Quebec Region - Donnacona Institution 13 41 17 15 14 0 0 54 29 68

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Correctional Service Canada 47 19 10 2 3 13 6 81 6 8593
2020 Regions 43 19 11 2 3 15 7 80 6 5241
2020 Quebec Region 51 33 6 2 3 4 2 89 5 1113
2020 Quebec Region - Donnacona Institution 50 34 5 1 3 6 2 91 4 68

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Correctional Service Canada 27 34 15 12 10 2 0 62 23 8591
2020 Regions 23 35 15 13 12 2 0 59 25 5239
2020 Quebec Region 12 36 21 17 10 2 1 50 28 1114
2020 Quebec Region - Donnacona Institution 13 39 20 15 10 4 0 53 26 68

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Correctional Service Canada 34 30 12 11 12 1 0 65 23