2020 Public Service Employee Survey Results for Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Correctional Service Canada 23 48 7 15 6 0 0 71 21 8645
2020 Sectors and National Headquarters 28 48 5 15 4 0 0 76 19 2290
2020 Corporate Services Sector 34 46 5 12 2 0 0 80 15 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 41 5 5 0 0 0 90 5 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Correctional Service Canada 70 21 4 2 2 0 1 92 3 8611
2020 Sectors and National Headquarters 73 19 4 1 1 0 0 93 3 2280
2020 Corporate Services Sector 78 17 2 2 0 0 0 96 2 231
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 80 15 5 0 0 0 0 95 0 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Correctional Service Canada 26 37 11 17 9 0 0 63 27 8638
2020 Sectors and National Headquarters 31 38 9 14 7 0 0 69 21 2284
2020 Corporate Services Sector 39 34 13 11 2 0 0 73 13 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 45 15 15 0 0 0 70 15 20

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Correctional Service Canada 19 38 14 18 11 0 0 58 28 8602
2020 Sectors and National Headquarters 27 39 13 14 7 0 0 66 22 2279
2020 Corporate Services Sector 29 43 15 8 5 0 0 72 13 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 35 20 16 0 0 0 64 16 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Correctional Service Canada 25 37 12 16 9 0 0 62 25 8586
2020 Sectors and National Headquarters 34 39 10 11 5 0 0 73 16 2272
2020 Corporate Services Sector 39 40 10 8 3 0 0 79 11 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 40 15 5 0 0 0 80 5 20

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Correctional Service Canada 29 30 15 13 12 0 0 59 26 8623
2020 Sectors and National Headquarters 41 31 11 9 7 0 0 73 16 2289
2020 Corporate Services Sector 49 34 6 8 2 0 0 84 10 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 35 10 6 0 0 0 84 6 20

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Correctional Service Canada 27 36 14 11 12 0 0 63 23 8625
2020 Sectors and National Headquarters 38 35 12 8 7 0 0 73 15 2286
2020 Corporate Services Sector 46 35 11 5 2 0 0 81 7 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 20 20 5 6 0 0 69 11 20

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Correctional Service Canada 19 30 15 16 20 0 0 49 35 8627
2020 Sectors and National Headquarters 29 35 14 12 10 0 0 64 22 2285
2020 Corporate Services Sector 34 42 14 8 3 0 0 76 11 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 25 20 5 11 0 0 64 16 20

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Correctional Service Canada 24 40 15 13 7 0 0 64 20 8589
2020 Sectors and National Headquarters 32 39 13 10 5 0 0 71 15 2277
2020 Corporate Services Sector 32 43 14 8 2 0 0 76 10 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 30 16 10 0 0 0 74 10 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Correctional Service Canada 33 37 13 8 7 0 0 71 15 8582
2020 Sectors and National Headquarters 45 36 10 5 4 0 0 81 9 2275
2020 Corporate Services Sector 50 36 10 3 1 0 0 87 4 230
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 64 25 6 5 0 0 0 89 5 20

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Correctional Service Canada 20 30 15 15 19 0 0 50 34 8613
2020 Sectors and National Headquarters 31 36 13 11 10 0 0 66 21 2283
2020 Corporate Services Sector 37 39 13 9 2 0 0 76 12 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 30 15 11 5 0 0 69 16 20

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Correctional Service Canada 44 34 11 5 6 0 0 78 11 8577
2020 Sectors and National Headquarters 52 33 9 3 3 0 0 84 6 2279
2020 Corporate Services Sector 56 33 9 2 0 0 0 89 2 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 45 30 26 0 0 0 0 74 0 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Correctional Service Canada 20 34 15 16 16 0 0 54 31 8605
2020 Sectors and National Headquarters 30 37 11 12 9 0 0 68 21 2283
2020 Corporate Services Sector 37 40 12 10 2 0 0 77 11 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 30 21 5 5 0 0 69 10 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Correctional Service Canada 23 30 17 13 16 0 0 53 29 8617
2020 Sectors and National Headquarters 34 33 15 9 8 0 0 68 17 2285
2020 Corporate Services Sector 41 38 14 5 2 0 0 79 7 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 25 15 11 5 0 0 69 16 20

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Correctional Service Canada 21 33 19 15 12 0 0 54 28 8521
2020 Sectors and National Headquarters 30 37 14 11 7 0 0 67 18 2260
2020 Corporate Services Sector 33 48 11 7 2 0 0 80 8 229
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 26 48 21 5 0 0 0 73 5 19

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Correctional Service Canada 34 39 13 8 6 0 0 73 13 8615
2020 Sectors and National Headquarters 43 38 10 6 4 0 0 80 10 2281
2020 Corporate Services Sector 50 34 11 5 1 0 0 83 6 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 41 20 5 0 0 0 75 5 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Correctional Service Canada 33 34 19 8 5 0 1 68 13 8563
2020 Sectors and National Headquarters 33 34 19 8 5 0 1 68 13 2275
2020 Corporate Services Sector 29 33 21 11 4 1 0 63 15 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 40 20 24 15 0 0 0 61 15 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Correctional Service Canada 18 31 31 14 5 1 1 19 50 8630
2020 Sectors and National Headquarters 14 27 34 17 7 1 0 24 42 2282
2020 Corporate Services Sector 12 25 34 22 6 1 0 28 38 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 15 20 40 25 0 0 0 25 35 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Correctional Service Canada 18 24 29 18 9 1 1 28 42 8599
2020 Sectors and National Headquarters 12 21 29 23 13 1 1 37 33 2276
2020 Corporate Services Sector 4 20 30 28 14 3 1 43 26 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 0 15 40 30 11 0 5 42 16 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Correctional Service Canada 18 26 29 16 7 2 2 24 46 8603
2020 Sectors and National Headquarters 17 27 29 17 8 1 2 25 45 2277
2020 Corporate Services Sector 16 27 28 20 5 2 2 27 44 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 15 24 30 30 0 0 0 30 40 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Correctional Service Canada 7 13 33 29 13 1 3 44 22 8579
2020 Sectors and National Headquarters 7 15 33 28 13 1 2 42 23 2272
2020 Corporate Services Sector 9 16 35 28 9 1 2 38 26 231
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 16 36 32 16 0 0 0 16 52 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Correctional Service Canada 19 24 29 18 9 1 2 27 44 8601
2020 Sectors and National Headquarters 17 22 28 19 12 1 2 31 40 2277
2020 Corporate Services Sector 13 21 29 26 8 2 2 35 35 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 15 30 30 25 0 0 0 25 45 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Correctional Service Canada 14 20 27 23 12 2 2 37 35 8597
2020 Sectors and National Headquarters 10 19 27 26 14 2 2 42 30 2275
2020 Corporate Services Sector 6 17 29 28 13 5 2 44 25 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 0 5 41 44 0 5 5 49 6 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Correctional Service Canada 17 24 30 16 8 2 2 25 43 8606
2020 Sectors and National Headquarters 13 23 32 18 10 2 2 29 37 2281
2020 Corporate Services Sector 15 18 32 21 10 2 2 32 34 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 15 15 40 25 5 0 0 30 30 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Correctional Service Canada 8 17 33 28 12 1 1 41 25 8620
2020 Sectors and National Headquarters 6 17 33 30 13 1 1 44 23 2285
2020 Corporate Services Sector 5 17 31 34 12 1 0 46 22 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 5 25 35 35 0 0 0 35 30 20
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Correctional Service Canada 15 28 20 16 16 2 2 45 34 8636
2020 Sectors and National Headquarters 23 30 18 13 10 3 3 57 24 2289
2020 Corporate Services Sector 26 33 20 11 2 4 3 65 14 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 40 10 10 0 10 5 76 12 20

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Correctional Service Canada 28 30 13 14 15 0 0 58 29 8614
2020 Sectors and National Headquarters 40 30 11 10 9 1 0 70 19 2281
2020 Corporate Services Sector 45 32 11 8 2 1 1 79 10 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 30 16 5 0 5 5 77 6 20

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Correctional Service Canada 30 36 13 13 8 0 0 67 21 8605
2020 Sectors and National Headquarters 45 33 9 9 4 0 0 78 14 2279
2020 Corporate Services Sector 48 37 9 5 1 0 0 85 6 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 61 0 0 0 0 0 100 0 20

Question 22. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Correctional Service Canada 27 38 18 9 7 1 0 66 16 8578
2020 Sectors and National Headquarters 39 38 13 6 3 1 0 78 9 2270
2020 Corporate Services Sector 41 44 10 3 1 1 0 86 4 231
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 30 15 10 5 0 0 70 15 20

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Correctional Service Canada 36 28 15 8 9 3 2 67 17 8621
2020 Sectors and National Headquarters 46 26 12 5 5 3 2 76 11 2286
2020 Corporate Services Sector 50 25 13 4 2 4 2 80 6 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 30 20 0 5 0 0 75 5 20
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Correctional Service Canada 37 29 19 6 6 1 3 68 12 8620
2020 Sectors and National Headquarters 48 27 14 4 3 1 2 78 8 2286
2020 Corporate Services Sector 51 33 11 3 0 1 1 85 3 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 35 16 0 0 0 0 84 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Correctional Service Canada 34 29 15 11 10 0 0 64 21 8619
2020 Sectors and National Headquarters 41 32 12 8 7 0 0 73 14 2283
2020 Corporate Services Sector 47 30 10 7 4 1 0 79 11 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 25 25 6 0 0 0 70 6 20

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Correctional Service Canada 40 26 16 8 9 1 1 67 17 8611
2020 Sectors and National Headquarters 48 25 14 6 5 1 1 74 11 2284
2020 Corporate Services Sector 49 27 16 4 2 2 1 78 6 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 30 30 25 10 0 5 0 63 11 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Correctional Service Canada 36 30 14 10 10 0 1 66 20 8621
2020 Sectors and National Headquarters 44 30 11 8 6 0 1 74 14 2285
2020 Corporate Services Sector 48 34 11 3 3 1 0 83 6 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 45 0 11 5 0 0 84 16 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 188363
2020 Correctional Service Canada 33 67 8637
2020 Sectors and National Headquarters 39 61 2290
2020 Corporate Services Sector 42 58 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 56 44 20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Correctional Service Canada 33 17 13 6 9 4 18 64 19 8639
2020 Sectors and National Headquarters 47 17 10 4 5 3 14 77 11 2290
2020 Corporate Services Sector 56 18 11 2 3 3 7 82 6 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 64 21 0 0 5 5 5 94 6 20

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Correctional Service Canada 40 27 15 8 8 1 1 68 17 8638
2020 Sectors and National Headquarters 51 25 11 7 5 0 1 77 12 2288
2020 Corporate Services Sector 56 25 9 7 2 0 0 81 10 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 40 6 10 0 0 0 84 10 20
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Correctional Service Canada 23 26 16 13 18 3 0 51 32 8643
2020 Sectors and National Headquarters 32 30 13 11 10 4 0 65 22 2291
2020 Corporate Services Sector 38 34 14 5 4 5 0 76 10 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 30 24 25 11 5 5 0 57 17 20

Question 32. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Correctional Service Canada 21 25 16 15 21 1 0 47 37 8621
2020 Sectors and National Headquarters 30 31 14 12 12 2 0 61 25 2285
2020 Corporate Services Sector 36 34 13 11 4 2 0 72 15 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 40 10 16 5 5 0 67 22 20

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Correctional Service Canada 16 25 18 18 21 2 0 41 40 8613
2020 Sectors and National Headquarters 21 28 19 16 13 2 0 51 30 2284
2020 Corporate Services Sector 24 34 19 12 6 5 0 61 19 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 30 20 11 10 5 0 57 22 20

Question 34. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Correctional Service Canada 14 26 15 18 25 1 0 41 44 8632
2020 Sectors and National Headquarters 20 32 16 17 14 1 0 52 32 2288
2020 Corporate Services Sector 24 40 18 11 6 2 0 65 17 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 35 15 21 5 0 0 59 26 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Correctional Service Canada 27 14 10 7 11 21 9 60 26 8631
2020 Sectors and National Headquarters 41 19 10 5 6 13 6 74 14 2286
2020 Corporate Services Sector 53 21 9 2 2 8 4 85 4 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 65 25 10 0 0 0 0 90 0 20
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Correctional Service Canada 20 37 20 13 10 1 0 57 23 8637
2020 Sectors and National Headquarters 27 41 17 9 4 1 0 69 14 2288
2020 Corporate Services Sector 30 46 15 6 2 1 0 77 8 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 46 15 11 0 0 0 75 11 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Correctional Service Canada 11 28 21 22 17 1 0 39 40 8599
2020 Sectors and National Headquarters 15 35 19 18 11 1 0 51 30 2272
2020 Corporate Services Sector 18 39 18 14 7 4 0 60 22 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 14 20 21 15 15 10 5 40 35 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Correctional Service Canada 24 34 15 12 12 2 1 60 25 8630
2020 Sectors and National Headquarters 33 36 12 9 7 2 0 71 16 2284
2020 Corporate Services Sector 32 40 15 5 4 1 2 74 10 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 55 25 0 0 0 0 75 0 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Correctional Service Canada 21 32 21 13 13 1 0 53 26 8613
2020 Sectors and National Headquarters 31 35 18 9 6 1 0 66 15 2279
2020 Corporate Services Sector 35 41 14 5 3 2 0 77 9 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 40 20 6 5 5 0 67 11 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Correctional Service Canada 16 24 17 17 22 4 1 42 41 8624
2020 Sectors and National Headquarters 20 26 19 14 14 5 1 50 30 2286
2020 Corporate Services Sector 22 27 20 10 7 10 4 56 20 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 10 30 16 5 15 0 41 24 20

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Correctional Service Canada 17 27 20 16 18 2 0 44 35 8619
2020 Sectors and National Headquarters 23 32 19 15 10 2 0 56 25 2283
2020 Corporate Services Sector 27 36 17 11 4 3 0 66 16 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 20 15 15 16 0 0 54 31 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Correctional Service Canada 18 28 17 14 19 2 2 47 35 8634
2020 Sectors and National Headquarters 22 29 16 15 14 2 3 54 30 2287
2020 Corporate Services Sector 26 36 11 13 9 3 2 65 23 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 30 15 5 16 10 0 61 23 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Correctional Service Canada 43 22 17 7 6 1 4 68 14 8638
2020 Sectors and National Headquarters 51 20 15 6 4 0 3 74 10 2287
2020 Corporate Services Sector 53 23 13 5 3 0 4 79 8 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 15 15 11 0 0 10 71 12 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Correctional Service Canada 35 23 18 10 9 2 4 61 20 8624
2020 Sectors and National Headquarters 42 23 17 8 6 1 3 67 15 2282
2020 Corporate Services Sector 48 25 14 5 4 1 3 76 10 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 25 15 11 5 0 10 66 17 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Correctional Service Canada 61 12 9 5 6 3 4 79 12 8600
2020 Sectors and National Headquarters 71 10 6 3 4 2 4 86 7 2276
2020 Corporate Services Sector 76 9 6 2 2 2 4 91 3 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 69 5 5 0 5 6 10 88 6 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Correctional Service Canada 62 13 7 4 5 2 7 82 9 8599
2020 Sectors and National Headquarters 69 12 6 3 3 1 6 87 7 2278
2020 Corporate Services Sector 73 9 7 2 0 1 6 89 3 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 75 0 5 5 0 0 15 88 6 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Correctional Service Canada 16 33 19 16 13 3 0 50 30 8624
2020 Sectors and National Headquarters 23 40 18 10 7 2 1 64 18 2284
2020 Corporate Services Sector 26 46 17 8 2 2 0 73 10 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 40 21 20 0 0 0 59 20 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Correctional Service Canada 23 34 19 13 11 1 0 57 24 8597
2020 Sectors and National Headquarters 31 39 14 9 6 1 0 71 14 2273
2020 Corporate Services Sector 34 44 13 6 2 1 0 79 8 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 35 36 5 5 0 0 54 10 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Correctional Service Canada 27 33 21 8 8 3 1 62 17 8611
2020 Sectors and National Headquarters 33 37 17 5 5 3 1 73 10 2283
2020 Corporate Services Sector 35 38 16 5 3 2 0 75 8 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 30 31 10 5 0 0 54 15 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Correctional Service Canada 26 33 22 8 7 3 1 62 15 8623
2020 Sectors and National Headquarters 32 35 19 5 4 4 1 70 10 2280
2020 Corporate Services Sector 33 35 17 7 2 6 0 72 9 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 25 21 15 5 5 0 57 21 20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Correctional Service Canada 32 32 14 9 10 2 1 66 20 8597
2020 Sectors and National Headquarters 41 31 12 6 6 2 2 75 13 2282
2020 Corporate Services Sector 44 36 10 5 2 2 1 82 8 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 30 20 6 5 5 5 66 12 20

Question 49. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Correctional Service Canada 32 34 13 10 10 0 0 66 20 8606
2020 Sectors and National Headquarters 44 34 10 7 5 0 0 78 12 2280
2020 Corporate Services Sector 50 35 10 2 3 0 0 85 5 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 35 10 0 11 0 0 79 11 20

Question 50. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Correctional Service Canada 21 27 19 14 17 0 0 49 32 8608
2020 Sectors and National Headquarters 30 31 17 12 10 0 0 61 22 2280
2020 Corporate Services Sector 38 28 17 11 4 1 0 67 15 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 25 30 10 11 0 0 49 21 20

Question 51. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Correctional Service Canada 22 30 19 14 15 0 0 52 29 8574
2020 Sectors and National Headquarters 31 33 17 11 8 0 0 64 19 2272
2020 Corporate Services Sector 40 34 15 7 3 1 0 75 10 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 35 15 10 11 0 0 64 21 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Correctional Service Canada 24 23 20 14 15 3 1 49 30 8615
2020 Sectors and National Headquarters 32 24 18 12 10 3 1 58 23 2288
2020 Corporate Services Sector 36 28 17 11 6 2 0 65 18 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 15 25 21 5 5 0 47 27 20
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Public Service 24 41 35 188494
2020 Correctional Service Canada 18 47 34 8647
2020 Sectors and National Headquarters 22 43 35 2289
2020 Corporate Services Sector 22 47 31 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 36 30 35 20

Question 54. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Correctional Service Canada 22 31 26 7 5 8 1664
2020 Sectors and National Headquarters 19 30 31 5 8 7 532
2020 Corporate Services Sector 30 22 37 0 2 9 53
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 188242
2020 Correctional Service Canada 24 76 8621
2020 Sectors and National Headquarters 17 83 2287
2020 Corporate Services Sector 14 86 232

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 18665
2020 Correctional Service Canada 57 43 1685
2020 Sectors and National Headquarters 57 43 319
2020 Corporate Services Sector 46 54 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 62 38 18665
2020 Correctional Service Canada 61 39 1685
2020 Sectors and National Headquarters 53 47 319
2020 Corporate Services Sector 54 46 29

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 9 91 1685
2020 Sectors and National Headquarters 13 87 319
2020 Corporate Services Sector 19 81 29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 18665
2020 Correctional Service Canada 30 70 1685
2020 Sectors and National Headquarters 19 81 319

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 18665
2020 Correctional Service Canada 11 89 1685
2020 Sectors and National Headquarters 14 86 319

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 11 89 1685
2020 Sectors and National Headquarters 9 91 319
2020 Corporate Services Sector 0 100 29

Question 56g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 18665
2020 Correctional Service Canada 3 97 1685
2020 Sectors and National Headquarters 1 99 319

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 18664
2020 Correctional Service Canada 43 57 1685
2020 Sectors and National Headquarters 43 57 319
2020 Corporate Services Sector 35 65 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 41 59 18664
2020 Correctional Service Canada 41 59 1685
2020 Sectors and National Headquarters 39 61 319
2020 Corporate Services Sector 45 55 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 47 53 18664
2020 Correctional Service Canada 51 49 1685
2020 Sectors and National Headquarters 49 51 319
2020 Corporate Services Sector 25 75 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 43 57 18664
2020 Correctional Service Canada 45 55 1685
2020 Sectors and National Headquarters 40 60 319
2020 Corporate Services Sector 44 56 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 33 67 18664
2020 Correctional Service Canada 33 67 1685
2020 Sectors and National Headquarters 32 68 319
2020 Corporate Services Sector 28 72 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 54 46 18664
2020 Correctional Service Canada 62 38 1685
2020 Sectors and National Headquarters 56 44 319
2020 Corporate Services Sector 60 40 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 38 62 18664
2020 Correctional Service Canada 49 51 1685
2020 Sectors and National Headquarters 47 53 319
2020 Corporate Services Sector 46 54 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 18664
2020 Correctional Service Canada 7 93 1685
2020 Sectors and National Headquarters 2 98 319
2020 Corporate Services Sector 0 100 29

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18664
2020 Correctional Service Canada 14 86 1685
2020 Sectors and National Headquarters 10 90 319

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18664
2020 Correctional Service Canada 22 78 1685
2020 Sectors and National Headquarters 16 84 319

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 52 48 18664
2020 Correctional Service Canada 60 40 1685
2020 Sectors and National Headquarters 56 44 319
2020 Corporate Services Sector 34 66 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 25 75 18664
2020 Correctional Service Canada 35 65 1685
2020 Sectors and National Headquarters 33 67 319
2020 Corporate Services Sector 21 79 29

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 18664
2020 Correctional Service Canada 18 82 1685
2020 Sectors and National Headquarters 18 82 319

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 51 49 18666
2020 Correctional Service Canada 46 54 1685
2020 Sectors and National Headquarters 53 47 319
2020 Corporate Services Sector 63 37 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 28 72 1685
2020 Sectors and National Headquarters 30 70 319
2020 Corporate Services Sector 36 64 29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 18666
2020 Correctional Service Canada 7 93 1685
2020 Sectors and National Headquarters 7 93 319

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 18666
2020 Correctional Service Canada 27 73 1685
2020 Sectors and National Headquarters 22 78 319

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 15 85 1685
2020 Sectors and National Headquarters 16 84 319

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18666
2020 Correctional Service Canada 10 90 1685
2020 Sectors and National Headquarters 8 92 319
2020 Corporate Services Sector 0 100 29

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18666
2020 Correctional Service Canada 17 83 1685
2020 Sectors and National Headquarters 15 85 319

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 11 89 1685
2020 Sectors and National Headquarters 10 90 319

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 30 70 1685
2020 Sectors and National Headquarters 28 72 319
2020 Corporate Services Sector 22 78 29

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 17329
2020 Correctional Service Canada 9 91 1539
2020 Sectors and National Headquarters 8 92 296

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 17329
2020 Correctional Service Canada 14 86 1539
2020 Sectors and National Headquarters 14 86 296

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 9 91 1539
2020 Sectors and National Headquarters 10 90 296

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 17329
2020 Correctional Service Canada 6 94 1539
2020 Sectors and National Headquarters 6 94 296

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 8 92 1539
2020 Sectors and National Headquarters 12 88 296

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 17329
2020 Correctional Service Canada 5 95 1539
2020 Sectors and National Headquarters 4 96 296

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 5 95 1539
2020 Sectors and National Headquarters 8 92 296

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 17329
2020 Correctional Service Canada 12 88 1539
2020 Sectors and National Headquarters 12 88 296

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 14 86 1539
2020 Sectors and National Headquarters 14 86 296
2020 Corporate Services Sector 15 85 29

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 32 68 17329
2020 Correctional Service Canada 39 61 1539
2020 Sectors and National Headquarters 31 69 296
2020 Corporate Services Sector 20 80 29

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 12 88 1539
2020 Sectors and National Headquarters 10 90 296

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 49 51 17329
2020 Correctional Service Canada 55 45 1539
2020 Sectors and National Headquarters 47 53 296
2020 Corporate Services Sector 41 59 29

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 17329
2020 Correctional Service Canada 3 97 1539
2020 Corporate Services Sector 0 100 29

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 57 43 17329
2020 Correctional Service Canada 64 36 1539
2020 Sectors and National Headquarters 59 41 296
2020 Corporate Services Sector 58 42 29

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 17329
2020 Correctional Service Canada 5 95 1539
2020 Sectors and National Headquarters 3 97 296
2020 Corporate Services Sector 0 100 29

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 15 85 1539
2020 Sectors and National Headquarters 12 88 296
2020 Corporate Services Sector 23 77 29

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Correctional Service Canada 13 19 20 14 18 13 3 38 38 8632
2020 Sectors and National Headquarters 16 20 19 10 11 18 5 47 28 2286
2020 Corporate Services Sector 19 18 19 8 5 23 7 53 20 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 5 15 0 16 35 5 49 26 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Correctional Service Canada 20 27 19 14 15 4 1 50 30 8619
2020 Sectors and National Headquarters 27 30 18 9 9 6 1 60 20 2287
2020 Corporate Services Sector 32 35 16 4 4 8 0 74 9 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 20 15 6 10 20 0 61 20 20
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 188014
2020 Correctional Service Canada 14 86 8610
2020 Sectors and National Headquarters 10 90 2280
2020 Corporate Services Sector 6 94 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 0 100 20

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 36 64 12247
2020 Correctional Service Canada 45 55 943
2020 Sectors and National Headquarters 47 53 194

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 77 23 12247
2020 Correctional Service Canada 75 25 943
2020 Sectors and National Headquarters 74 26 194
2020 Corporate Services Sector 58 42 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 7 93 943
2020 Sectors and National Headquarters 10 90 194

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 12247
2020 Correctional Service Canada 21 79 943
2020 Sectors and National Headquarters 13 87 194

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 13 87 943
2020 Sectors and National Headquarters 12 88 194

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 10 90 943
2020 Sectors and National Headquarters 5 95 194
2020 Corporate Services Sector 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 7 93 943
2020 Sectors and National Headquarters 6 94 194

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 12245
2020 Correctional Service Canada 33 67 943
2020 Sectors and National Headquarters 32 68 194
2020 Corporate Services Sector 37 63 13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 12245
2020 Correctional Service Canada 18 82 943
2020 Sectors and National Headquarters 22 78 194

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12245
2020 Correctional Service Canada 22 78 943
2020 Sectors and National Headquarters 19 81 194

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12245
2020 Correctional Service Canada 9 91 943
2020 Sectors and National Headquarters 7 93 194

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 26 74 12245
2020 Correctional Service Canada 20 80 943
2020 Sectors and National Headquarters 22 78 194

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 12245
2020 Correctional Service Canada 33 67 943
2020 Sectors and National Headquarters 31 69 194
2020 Corporate Services Sector 56 44 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 12245
2020 Correctional Service Canada 8 92 943
2020 Sectors and National Headquarters 7 93 194

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 12245
2020 Correctional Service Canada 4 96 943

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12245
2020 Correctional Service Canada 10 90 943
2020 Sectors and National Headquarters 10 90 194

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 17 83 943
2020 Sectors and National Headquarters 18 82 194

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 1 99 12245
2020 Correctional Service Canada 2 98 943
2020 Corporate Services Sector 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 12245
2020 Correctional Service Canada 19 81 943
2020 Sectors and National Headquarters 22 78 194

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 0 100 12245
2020 Correctional Service Canada 1 99 943
2020 Sectors and National Headquarters 0 100 194
2020 Corporate Services Sector 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 16 84 943
2020 Sectors and National Headquarters 11 89 194

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 30 70 12247
2020 Correctional Service Canada 31 69 943
2020 Sectors and National Headquarters 35 65 194
2020 Corporate Services Sector 50 50 13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 12247
2020 Correctional Service Canada 18 82 943
2020 Sectors and National Headquarters 15 85 194

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 5 95 943
2020 Sectors and National Headquarters 3 97 194
2020 Corporate Services Sector 0 100 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12247
2020 Correctional Service Canada 24 76 943
2020 Sectors and National Headquarters 21 79 194

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 8 92 943
2020 Sectors and National Headquarters 7 93 194
2020 Corporate Services Sector 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12247
2020 Correctional Service Canada 9 91 943
2020 Sectors and National Headquarters 5 95 194
2020 Corporate Services Sector 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 11 89 943
2020 Sectors and National Headquarters 10 90 194

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 9 91 943
2020 Sectors and National Headquarters 6 94 194
2020 Corporate Services Sector 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 12247
2020 Correctional Service Canada 44 56 943
2020 Sectors and National Headquarters 44 56 194
2020 Corporate Services Sector 50 50 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 11497
2020 Correctional Service Canada 6 94 868
2020 Sectors and National Headquarters 8 92 181

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 15 85 11497
2020 Correctional Service Canada 10 90 868
2020 Sectors and National Headquarters 12 88 181

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 4 96 868
2020 Sectors and National Headquarters 3 97 181

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2020 Sectors and National Headquarters 4 96 181

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2020 Sectors and National Headquarters 4 96 181
2020 Corporate Services Sector 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 2 98 868
2020 Sectors and National Headquarters 2 98 181
2020 Corporate Services Sector 0 100 13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 11497
2020 Correctional Service Canada 4 96 868
2020 Sectors and National Headquarters 6 94 181

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2020 Correctional Service Canada 12 88 868
2020 Sectors and National Headquarters 10 90 181
2020 Corporate Services Sector 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 11497
2020 Correctional Service Canada 13 87 868
2020 Sectors and National Headquarters 11 89 181

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 11497
2020 Correctional Service Canada 33 67 868
2020 Sectors and National Headquarters 30 70 181

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 11497
2020 Correctional Service Canada 12 88 868
2020 Sectors and National Headquarters 10 90 181

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 46 54 11497
2020 Correctional Service Canada 51 49 868
2020 Sectors and National Headquarters 46 54 181

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 11497
2020 Correctional Service Canada 3 97 868
2020 Corporate Services Sector 0 100 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 63 37 11497
2020 Correctional Service Canada 67 33 868
2020 Sectors and National Headquarters 62 38 181

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 4 96 868
2020 Sectors and National Headquarters 5 95 181
2020 Corporate Services Sector 0 100 13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 11497
2020 Correctional Service Canada 12 88 868
2020 Sectors and National Headquarters 10 90 181

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Correctional Service Canada 15 20 25 10 11 16 4 43 26 8619
2020 Sectors and National Headquarters 18 21 21 7 7 20 5 53 19 2283
2020 Corporate Services Sector 20 25 18 4 4 23 6 64 11 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 10 16 0 10 35 5 57 17 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Correctional Service Canada 22 28 22 10 11 6 1 53 22 8597
2020 Sectors and National Headquarters 28 31 19 7 7 8 1 65 15 2280
2020 Corporate Services Sector 34 37 13 4 4 8 0 77 9 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 20 16 0 10 20 0 68 13 20

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Correctional Service Canada 2 4 17 20 50 5 1 7 75 288
2020 Sectors and National Headquarters 3 6 12 25 44 5 6 9 78 64
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Correctional Service Canada 16 23 26 17 19 0 0 39 35 8643
2020 Sectors and National Headquarters 29 23 22 12 13 0 1 53 25 2285
2020 Corporate Services Sector 29 20 30 11 9 0 1 50 20 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 10 31 0 10 0 0 59 10 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Correctional Service Canada 20 24 22 15 19 0 0 44 34 8618
2020 Sectors and National Headquarters 25 27 21 13 14 0 0 53 27 2280
2020 Corporate Services Sector 25 23 24 18 10 0 1 48 28 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 31 15 10 10 0 5 63 21 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Correctional Service Canada 19 27 26 15 12 0 1 46 27 8624
2020 Sectors and National Headquarters 19 26 28 16 11 0 1 45 27 2285
2020 Corporate Services Sector 10 24 34 21 11 0 0 34 32 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 5 35 35 15 10 0 0 40 25 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Correctional Service Canada 30 30 21 9 7 0 2 61 17 8606
2020 Sectors and National Headquarters 28 31 22 11 7 0 1 60 18 2279
2020 Corporate Services Sector 18 33 24 15 9 0 1 51 24 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 10 30 29 15 16 0 0 40 31 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Correctional Service Canada 18 22 22 17 19 0 1 41 37 8604
2020 Sectors and National Headquarters 21 23 23 16 16 0 1 45 32 2279
2020 Corporate Services Sector 13 25 28 19 14 0 1 39 33 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 20 25 25 15 16 0 0 45 30 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Correctional Service Canada 40 23 15 9 10 0 3 65 20 8578
2020 Sectors and National Headquarters 44 24 14 8 7 0 4 71 15 2269
2020 Corporate Services Sector 39 26 20 6 5 0 3 67 12 230
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 37 16 31 5 11 0 0 53 17 19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Correctional Service Canada 26 26 21 13 13 0 1 52 27 8612
2020 Sectors and National Headquarters 30 26 21 12 10 0 1 57 22 2282
2020 Corporate Services Sector 29 28 24 10 9 0 0 57 18 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 35 24 10 15 16 0 0 59 31 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Correctional Service Canada 26 23 20 12 13 0 5 52 26 8615
2020 Sectors and National Headquarters 31 23 18 11 10 0 6 57 23 2281
2020 Corporate Services Sector 27 28 22 9 8 0 6 59 18 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 30 24 15 10 16 0 5 57 27 20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Correctional Service Canada 23 29 22 14 10 0 1 53 25 8596
2020 Sectors and National Headquarters 29 33 20 9 7 1 1 63 17 2276
2020 Corporate Services Sector 31 39 20 5 3 1 1 71 9 231
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 41 27 16 11 5 0 0 67 17 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Correctional Service Canada 18 26 24 17 14 1 1 45 31 8582
2020 Sectors and National Headquarters 21 31 23 14 9 0 1 53 23 2272
2020 Corporate Services Sector 20 33 27 14 3 0 1 54 18 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 30 30 15 20 5 0 0 59 25 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Correctional Service Canada 24 27 22 13 13 0 1 52 26 8584
2020 Sectors and National Headquarters 29 31 21 10 8 0 1 60 18 2273
2020 Corporate Services Sector 29 34 23 9 3 0 1 64 12 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 30 26 0 5 0 0 69 5 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Correctional Service Canada 31 24 17 13 15 0 1 55 28 8581
2020 Sectors and National Headquarters 38 27 15 9 9 0 1 66 18 2277
2020 Corporate Services Sector 44 29 14 7 5 0 1 74 12 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 25 10 5 11 0 0 74 16 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Correctional Service Canada 30 28 21 11 10 0 1 58 21 8598
2020 Sectors and National Headquarters 32 30 20 10 7 0 1 62 17 2275
2020 Corporate Services Sector 29 36 20 9 4 0 2 66 14 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 25 26 5 0 0 5 68 5 20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Correctional Service Canada 25 29 22 12 10 0 1 55 23 8585
2020 Sectors and National Headquarters 29 31 21 11 7 0 1 60 18 2275
2020 Corporate Services Sector 26 38 19 13 4 0 1 64 17 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 40 35 11 10 5 0 0 74 15 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Correctional Service Canada 32 27 21 11 8 0 1 59 19 8562
2020 Sectors and National Headquarters 41 29 17 8 5 0 1 70 13 2270
2020 Corporate Services Sector 48 30 14 6 3 0 0 78 9 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 49 20 26 5 0 0 0 69 5 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Correctional Service Canada 36 32 18 7 5 0 1 69 13 8569
2020 Sectors and National Headquarters 37 32 18 8 4 0 1 70 12 2271
2020 Corporate Services Sector 35 35 18 7 4 0 1 71 11 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 40 15 6 5 0 0 74 11 20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Correctional Service Canada 57 21 10 4 4 1 4 81 8 8579
2020 Sectors and National Headquarters 62 19 9 4 2 0 4 85 6 2278
2020 Corporate Services Sector 62 22 9 3 1 0 3 87 4 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 69 10 16 5 0 0 0 79 5 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Correctional Service Canada 58 17 10 6 8 1 1 76 14 8567
2020 Sectors and National Headquarters 69 13 7 4 5 1 2 84 9 2273
2020 Corporate Services Sector 73 11 7 3 3 0 3 87 6 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 89 0 6 0 0 0 5 94 0 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Correctional Service Canada 49 27 13 5 5 0 1 77 10 8562
2020 Sectors and National Headquarters 59 22 10 4 3 0 1 82 7 2265
2020 Corporate Services Sector 61 23 9 4 2 0 1 85 6 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 69 10 16 5 0 0 0 79 5 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Correctional Service Canada 48 21 12 8 10 0 1 70 18 8567
2020 Sectors and National Headquarters 58 19 10 6 6 0 1 78 12 2274
2020 Corporate Services Sector 62 19 8 5 4 0 1 82 9 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 74 10 5 0 6 0 5 89 6 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Correctional Service Canada 54 14 7 2 2 0 21 87 5 8570
2020 Sectors and National Headquarters 61 12 5 2 1 0 19 91 3 2272
2020 Corporate Services Sector 57 21 4 3 2 0 12 89 6 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 54 20 0 5 10 0 10 83 17 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Correctional Service Canada 59 23 9 4 3 1 3 84 6 8621
2020 Sectors and National Headquarters 66 20 7 3 1 1 3 89 4 2282
2020 Corporate Services Sector 68 20 8 1 1 1 2 90 2 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 74 10 11 0 0 5 0 89 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Correctional Service Canada 70 15 6 3 4 0 2 86 7 8640
2020 Sectors and National Headquarters 69 15 7 4 4 0 2 85 8 2290
2020 Corporate Services Sector 69 16 7 4 1 1 1 87 5 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 74 10 5 6 0 0 5 89 6 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Correctional Service Canada 47 30 14 5 3 0 1 77 9 8616
2020 Sectors and National Headquarters 47 29 14 5 3 0 1 77 9 2284
2020 Corporate Services Sector 47 30 15 5 2 0 0 78 7 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 31 15 5 0 0 5 79 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Correctional Service Canada 18 33 27 12 9 0 0 51 21 8614
2020 Sectors and National Headquarters 25 36 23 9 6 0 0 62 15 2277
2020 Corporate Services Sector 23 41 23 7 4 2 0 66 11 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 39 46 11 5 0 0 0 84 5 20

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Correctional Service Canada 9 26 35 20 10 0 0 35 30 8625
2020 Sectors and National Headquarters 11 31 34 17 6 0 0 42 24 2285
2020 Corporate Services Sector 9 33 41 14 5 0 0 41 18 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 15 35 40 11 0 0 0 50 11 20

Question 73. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Correctional Service Canada 18 26 36 15 5 0 0 20 44 8592
2020 Sectors and National Headquarters 14 23 36 19 8 0 0 27 37 2283
2020 Corporate Services Sector 13 22 39 21 6 0 0 26 35 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 16 10 39 25 10 0 0 35 26 20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Correctional Service Canada 21 38 18 13 9 1 0 60 22 8633
2020 Sectors and National Headquarters 29 39 15 9 5 1 0 70 14 2287
2020 Corporate Services Sector 31 46 14 6 0 2 0 79 6 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 51 25 6 0 0 0 70 6 20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Correctional Service Canada 18 27 17 17 18 2 0 46 37 8616
2020 Sectors and National Headquarters 27 32 14 15 10 3 0 60 26 2281
2020 Corporate Services Sector 32 36 13 13 2 3 0 71 16 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 30 30 16 0 0 0 54 16 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Correctional Service Canada 28 27 13 13 17 1 0 56 31 8617
2020 Sectors and National Headquarters 35 30 12 11 11 1 0 66 22 2285
2020 Corporate Services Sector 39 34 11 10 6 1 0 73 16 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 40 15 11 5 5 0 67 17 20

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Correctional Service Canada 33 27 17 8 10 4 1 63 19 8583
2020 Sectors and National Headquarters 43 28 14 5 6 3 1 74 12 2273
2020 Corporate Services Sector 48 31 14 4 1 1 1 81 6 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 34 50 6 0 5 5 0 89 5 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Correctional Service Canada 16 23 16 18 26 1 0 40 45 8626
2020 Sectors and National Headquarters 26 30 16 14 13 1 0 57 28 2287
2020 Corporate Services Sector 33 33 16 12 4 2 0 67 16 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 20 41 5 5 0 0 49 10 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Correctional Service Canada 20 34 15 19 12 0 0 54 32 8634
2020 Sectors and National Headquarters 30 38 11 14 6 0 0 68 21 2287
2020 Corporate Services Sector 31 45 14 8 1 0 0 77 9 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 40 30 10 0 0 0 60 10 20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Correctional Service Canada 20 32 16 18 14 1 0 52 31 8614
2020 Sectors and National Headquarters 31 34 13 13 8 1 0 66 21 2285
2020 Corporate Services Sector 30 41 13 12 3 1 0 72 15 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 35 20 10 5 5 0 63 16 20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Correctional Service Canada 21 38 18 12 9 0 0 60 21 8577
2020 Sectors and National Headquarters 28 38 16 11 5 1 1 68 16 2269
2020 Corporate Services Sector 29 40 20 8 1 1 1 70 10 232
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 19 35 31 10 0 5 0 57 10 20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Correctional Service Canada 25 34 18 12 9 1 1 60 21 8592
2020 Sectors and National Headquarters 37 35 13 8 5 1 1 73 13 2271
2020 Corporate Services Sector 39 37 15 5 2 2 1 77 7 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 40 16 5 0 5 5 77 6 20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Correctional Service Canada 47 19 10 2 3 13 6 81 6 8593
2020 Sectors and National Headquarters 60 18 6 1 2 9 4 90 3 2277
2020 Corporate Services Sector 71 21 2 0 0 3 3 98 0 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 55 35 0 0 0 10 0 100 0 20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Correctional Service Canada 27 34 15 12 10 2 0 62 23 8591
2020 Sectors and National Headquarters 37 35 12 9 5 2 0 73 14 2280
2020 Corporate Services Sector 40 39 11 6 1 2 0 81 8 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 24 56 15 5 0 0 0 80 5 20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Correctional Service Canada 34 30 12 11 12 1 0 65 23 8580
2020 Sectors and National Headquarters 45 29 9 9 7 0 0 75 16 2272
2020 Corporate Services Sector 49 31 9 7 4 0 0 80 11 234
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 44 30 15 11 0 0 0 74 11 20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Correctional Service Canada 27 29 14 14 15 0 0 57 29 8596
2020 Sectors and National Headquarters 41 30 11 10 8 1 0 71 18 2282
2020 Corporate Services Sector 45 38 5 7 3 1 0 84 10 233
2020 Corporate Services Sector - Assistant Commissioner Office (ACCS) / Resource Management Branch 29 55 5 11 0 0 0 84 11 20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Correctional Service Canada 19 48 15 14 4 0 0 67 18 1938
2020 Sectors and National Headquarters 26 46 14 12 2 0 0 73 13 564
2020 Corporate Services Sector 27 44 18 9 2 0 0 71 11