2020 Public Service Employee Survey Results for Correctional Service Canada

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Correctional Service Canada 23 48 7 15 6 0 0 71 21 8645

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Correctional Service Canada 70 21 4 2 2 0 1 92 3 8611
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Correctional Service Canada 63 26 5 3 2 0 1 91 4 8732
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Correctional Service Canada 63 27 5 3 2 1 1 91 4 10964

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Correctional Service Canada 26 37 11 17 9 0 0 63 27 8638
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Correctional Service Canada 26 35 10 17 12 0 0 62 28 8601
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Correctional Service Canada 24 35 10 17 14 0 0 59 31 8758
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Correctional Service Canada 24 34 11 18 12 0 0 59 30 10957

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Correctional Service Canada 19 38 14 18 11 0 0 58 28 8602
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Correctional Service Canada 17 41 12 19 11 0 0 58 30 8593
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Correctional Service Canada 14 46 11 19 10 0 0 60 29 7279
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Correctional Service Canada 14 38 13 20 15 0 0 52 35 8758
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Correctional Service Canada 14 38 14 21 13 0 0 52 34 10964

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Correctional Service Canada 25 37 12 16 9 0 0 62 25 8586
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Correctional Service Canada 24 37 12 16 10 0 0 61 26 8557
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Correctional Service Canada 23 38 12 16 11 0 0 61 27 8721
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Correctional Service Canada 23 40 13 16 8 0 0 63 24 10957

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Correctional Service Canada 29 30 15 13 12 0 0 59 26 8623
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Correctional Service Canada 28 32 15 12 13 0 0 60 25 8599
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Correctional Service Canada 25 33 15 14 13 0 0 58 26 7256
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Correctional Service Canada 24 32 14 14 14 0 0 57 29 8744
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Correctional Service Canada 23 33 16 14 13 0 0 56 27 10957

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Correctional Service Canada 27 36 14 11 12 0 0 63 23 8625
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Correctional Service Canada 26 37 15 10 13 0 0 63 23 8600
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Correctional Service Canada 24 37 14 12 13 0 0 61 25 7249
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Correctional Service Canada 23 42 13 10 12 0 0 65 22 8762
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Correctional Service Canada 23 42 15 11 9 0 0 65 20 10965

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Correctional Service Canada 19 30 15 16 20 0 0 49 35 8627
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Correctional Service Canada 17 31 16 17 19 0 0 48 36 8585
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Correctional Service Canada 15 27 16 16 24 0 0 43 41 7248
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Correctional Service Canada 14 28 16 18 23 0 0 43 41 8753
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Correctional Service Canada 14 30 18 19 19 0 0 43 38 10960

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Correctional Service Canada 24 40 15 13 7 0 0 64 20 8589
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Correctional Service Canada 22 41 16 14 7 0 0 63 21 8547
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Correctional Service Canada 20 40 16 13 9 0 0 61 23 7263
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Correctional Service Canada 21 40 16 14 9 0 0 61 23 8752

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Correctional Service Canada 33 37 13 8 7 0 0 71 15 8582
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Correctional Service Canada 30 37 15 9 8 0 0 68 17 8562
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Correctional Service Canada 30 40 14 8 7 0 0 70 15 7258
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Correctional Service Canada 28 39 15 9 9 1 0 67 18 8741
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Correctional Service Canada 27 40 17 9 7 1 0 67 16 10961

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Correctional Service Canada 20 30 15 15 19 0 0 50 34 8613
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Correctional Service Canada 19 30 16 16 19 0 0 49 34 8576
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Correctional Service Canada 16 31 16 16 21 0 0 47 37 7250
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Correctional Service Canada 16 30 16 15 23 0 0 46 38 8747

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Correctional Service Canada 44 34 11 5 6 0 0 78 11 8577
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Correctional Service Canada 42 35 12 5 6 0 0 78 10 8540
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Correctional Service Canada 41 37 12 5 5 0 0 78 10 7217
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Correctional Service Canada 44 37 10 5 4 0 0 81 9 8735
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Correctional Service Canada 52 32 10 3 3 0 0 84 6 10946

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Correctional Service Canada 20 34 15 16 16 0 0 54 31 8605
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Correctional Service Canada 19 33 15 16 17 0 0 52 33 8550
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Correctional Service Canada 16 33 15 17 19 0 0 49 36 7250
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Correctional Service Canada 17 34 14 18 17 0 0 51 35 8726
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Correctional Service Canada 13 34 15 21 17 0 0 47 38 10960

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Correctional Service Canada 23 30 17 13 16 0 0 53 29 8617
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Correctional Service Canada 22 29 18 13 17 0 0 52 30 8571
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Correctional Service Canada 19 30 17 15 19 0 0 49 34 7217
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Correctional Service Canada 20 30 16 16 17 0 0 50 34 8724
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Correctional Service Canada 18 32 18 17 15 0 0 50 32 10962

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Correctional Service Canada 21 33 19 15 12 0 0 54 28 8521
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Correctional Service Canada 19 34 19 16 12 0 0 53 28 8476
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Correctional Service Canada 17 30 18 17 18 0 0 47 35 7229
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Correctional Service Canada 18 31 19 17 16 0 0 49 33 8723
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Correctional Service Canada 17 33 21 17 12 0 0 50 30 10959

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Correctional Service Canada 34 39 13 8 6 0 0 73 13 8615
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Correctional Service Canada 33 40 14 7 6 0 0 74 12 8590
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Correctional Service Canada 31 40 15 8 6 0 0 72 13 7258
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Correctional Service Canada 31 42 13 7 6 0 0 74 13 8713
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Correctional Service Canada 34 43 12 6 4 0 0 77 10 10946

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Correctional Service Canada 33 34 19 8 5 0 1 68 13 8563
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Correctional Service Canada 31 32 22 9 6 0 1 63 14 8533
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Correctional Service Canada 30 33 20 9 6 0 2 64 15 7276
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Correctional Service Canada 31 36 19 8 4 0 2 69 12 8760
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Correctional Service Canada 28 36 22 8 5 0 1 65 13 10957

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Correctional Service Canada 18 31 31 14 5 1 1 19 50 8630
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Correctional Service Canada 17 30 34 13 5 1 1 19 47 8608
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Correctional Service Canada 16 32 34 13 4 1 1 17 49 7263
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Correctional Service Canada 17 30 33 12 5 1 2 18 48 8717
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Correctional Service Canada 13 33 35 12 5 1 1 17 48 10938

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Correctional Service Canada 18 24 29 18 9 1 1 28 42 8599
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Correctional Service Canada 21 27 28 15 8 1 1 23 49 8586
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Correctional Service Canada 22 29 27 13 6 1 1 20 52 7240
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Correctional Service Canada 20 27 28 14 7 1 2 22 49 8706
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Correctional Service Canada 18 29 30 14 6 2 1 21 48 10939

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Correctional Service Canada 18 26 29 16 7 2 2 24 46 8603
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Correctional Service Canada 20 27 28 15 6 2 2 22 49 8579
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Correctional Service Canada 22 28 28 12 5 2 2 18 52 7235
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Correctional Service Canada 21 26 28 14 6 2 4 21 50 8715
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Correctional Service Canada 21 29 28 12 5 2 2 18 52 10936

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Correctional Service Canada 7 13 33 29 13 1 3 44 22 8579
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Correctional Service Canada 9 16 35 25 11 1 3 38 26 8566
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Correctional Service Canada 10 16 35 25 9 1 4 36 27 7212
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Correctional Service Canada 10 17 33 24 10 1 5 36 28 8685
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Correctional Service Canada 10 18 35 24 8 1 3 34 29 10891

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Correctional Service Canada 19 24 29 18 9 1 2 27 44 8601
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Correctional Service Canada 23 26 27 15 8 1 2 23 50 8587
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Correctional Service Canada 28 27 25 11 6 1 2 18 56 7237
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Correctional Service Canada 23 25 27 13 7 1 3 21 51 8717
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Correctional Service Canada 24 28 27 12 5 1 2 18 54 10931

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Correctional Service Canada 14 20 27 23 12 2 2 37 35 8597
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Correctional Service Canada 19 22 27 18 9 2 2 28 44 8572
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Correctional Service Canada 19 24 26 19 8 2 2 28 45 7224
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Correctional Service Canada 16 21 27 20 10 2 5 32 40 8715
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Correctional Service Canada 14 21 28 22 10 2 3 34 36 10934

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Correctional Service Canada 17 24 30 16 8 2 2 25 43 8606
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Correctional Service Canada 19 25 30 14 7 2 2 23 46 8581
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Correctional Service Canada 21 28 28 12 6 2 2 19 52 7244
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Correctional Service Canada 20 25 29 13 6 3 4 20 48 8710
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Correctional Service Canada 19 27 30 12 6 2 3 19 49 10914

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Correctional Service Canada 8 17 33 28 12 1 1 41 25 8620
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Correctional Service Canada 10 17 32 26 11 1 2 39 28 8591
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Correctional Service Canada 15 28 20 16 16 2 2 45 34 8636
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Correctional Service Canada 17 28 19 16 16 2 1 47 34 8586
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Correctional Service Canada 11 28 19 18 20 2 1 41 39 7249
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Correctional Service Canada 14 28 18 17 19 2 2 44 37 8754
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Correctional Service Canada 18 32 18 16 13 2 2 52 30 10963

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Correctional Service Canada 28 30 13 14 15 0 0 58 29 8614
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Correctional Service Canada 28 29 13 14 14 1 0 58 29 8579
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Correctional Service Canada 23 29 14 16 17 0 0 53 33 7236
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Correctional Service Canada 24 29 14 15 17 1 1 53 32 8753
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Correctional Service Canada 27 32 13 15 12 0 0 59 28 10954

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Correctional Service Canada 30 36 13 13 8 0 0 67 21 8605
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Correctional Service Canada 28 37 13 13 8 0 0 65 21 8578
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Correctional Service Canada 23 38 16 13 10 0 0 61 23 7232
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Correctional Service Canada 20 38 15 14 12 0 0 59 26 8734
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Correctional Service Canada 21 42 16 13 7 0 0 64 20 10938

Question 22. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Correctional Service Canada 27 38 18 9 7 1 0 66 16 8578
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Correctional Service Canada 25 39 19 10 7 1 0 65 16 8575
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Correctional Service Canada 21 40 20 9 9 1 0 62 18 7242

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Correctional Service Canada 36 28 15 8 9 3 2 67 17 8621
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Correctional Service Canada 37 29 19 6 6 1 3 68 12 8620
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Correctional Service Canada 34 31 19 6 6 1 2 67 13 8615

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Correctional Service Canada 34 29 15 11 10 0 0 64 21 8619
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Correctional Service Canada 32 31 16 10 10 0 0 63 21 8593
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Correctional Service Canada 26 33 15 12 13 0 0 60 25 7245
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Correctional Service Canada 26 34 15 13 12 1 0 60 25 8759
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Correctional Service Canada 26 35 16 12 9 1 0 62 22 10946

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Correctional Service Canada 40 26 16 8 9 1 1 67 17 8611

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Correctional Service Canada 36 30 14 10 10 0 1 66 20 8621
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Correctional Service Canada 33 31 14 11 9 1 0 65 20 8559
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Correctional Service Canada 29 32 15 12 11 0 0 62 23 7230
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Correctional Service Canada 30 33 14 11 11 1 0 63 22 8751
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Correctional Service Canada 29 35 15 12 8 1 0 64 21 10948

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 188363
2020 Correctional Service Canada 33 67 8637

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Correctional Service Canada 33 17 13 6 9 4 18 64 19 8639

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Correctional Service Canada 40 27 15 8 8 1 1 68 17 8638
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Correctional Service Canada 38 31 14 8 8 0 0 69 17 8602
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Correctional Service Canada 32 30 16 10 11 0 0 62 21 7238
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Correctional Service Canada 35 29 16 9 11 1 0 65 20 8739
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Correctional Service Canada 34 32 16 9 8 1 0 67 17 10932
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Correctional Service Canada 23 26 16 13 18 3 0 51 32 8643
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Correctional Service Canada 19 28 17 14 19 3 0 48 34 8597
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Correctional Service Canada 15 26 17 15 23 3 0 43 40 7267
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Correctional Service Canada 15 27 18 16 21 4 0 43 38 8758
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Correctional Service Canada 15 30 19 16 16 4 0 47 34 10927

Question 32. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Correctional Service Canada 21 25 16 15 21 1 0 47 37 8621
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Correctional Service Canada 18 26 17 15 22 1 0 45 38 8577
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Correctional Service Canada 14 24 17 17 26 1 0 39 44 7258
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Correctional Service Canada 13 25 18 19 24 2 0 39 43 8750
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Correctional Service Canada 14 27 20 19 20 2 0 41 39 10930

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Correctional Service Canada 16 25 18 18 21 2 0 41 40 8613
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Correctional Service Canada 13 24 19 18 23 2 0 39 42 8551
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Correctional Service Canada 10 22 20 20 27 2 0 32 47 7245
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Correctional Service Canada 10 22 20 21 24 3 0 33 46 8740
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Correctional Service Canada 9 24 21 22 21 2 0 34 44 10928

Question 34. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Correctional Service Canada 14 26 15 18 25 1 0 41 44 8632
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Correctional Service Canada 12 24 17 18 27 1 0 37 46 8562
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Correctional Service Canada 9 22 17 20 30 1 0 32 51 7243
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Correctional Service Canada 10 23 17 20 28 2 0 33 50 8746
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Correctional Service Canada 9 25 18 22 24 2 0 34 47 10927

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Correctional Service Canada 27 14 10 7 11 21 9 60 26 8631
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Correctional Service Canada 29 15 11 8 11 21 6 59 27 8611
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Correctional Service Canada 20 37 20 13 10 1 0 57 23 8637
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Correctional Service Canada 19 37 21 13 10 1 0 56 23 8594
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Correctional Service Canada 15 37 20 15 12 1 0 53 26 7247
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Correctional Service Canada 16 37 20 13 12 1 0 54 26 8742
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Correctional Service Canada 17 37 22 14 10 1 0 54 24 10933

Question 37. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Correctional Service Canada 11 28 21 22 17 1 0 39 40 8599
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Correctional Service Canada 9 25 20 24 20 1 0 34 45 8577

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Correctional Service Canada 24 34 15 12 12 2 1 60 25 8630
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Correctional Service Canada 23 35 16 13 12 1 1 58 25 8591
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Correctional Service Canada 22 36 16 13 13 1 0 58 26 7253
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Correctional Service Canada 24 37 15 11 11 2 0 62 22 8731
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Correctional Service Canada 26 39 14 11 7 3 1 66 19 10915

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Correctional Service Canada 21 32 21 13 13 1 0 53 26 8613
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Correctional Service Canada 19 32 20 14 15 1 0 51 29 8580
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Correctional Service Canada 17 33 19 15 15 0 0 51 30 7240

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Correctional Service Canada 16 24 17 17 22 4 1 42 41 8624
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Correctional Service Canada 14 24 18 17 23 4 1 40 42 8586
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Correctional Service Canada 12 23 17 18 25 3 1 37 45 7260
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Correctional Service Canada 13 25 16 18 24 4 1 40 43 8732
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Correctional Service Canada 12 27 17 19 20 4 1 41 41 10919

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Correctional Service Canada 17 27 20 16 18 2 0 44 35 8619
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Correctional Service Canada 15 26 19 17 21 2 0 42 39 8589
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Correctional Service Canada 11 25 19 20 24 1 0 37 44 7248
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Correctional Service Canada 13 26 19 19 20 2 0 40 40 8746
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Correctional Service Canada 12 26 21 20 18 3 0 40 39 10915

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Correctional Service Canada 18 28 17 14 19 2 2 47 35 8634
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Correctional Service Canada 17 28 17 13 22 2 2 46 36 8600
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Correctional Service Canada 14 28 17 16 23 1 1 43 40 7250
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Correctional Service Canada 15 27 17 16 22 2 2 43 40 8745
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Correctional Service Canada 14 28 17 16 20 2 2 44 38 10910

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Correctional Service Canada 43 22 17 7 6 1 4 68 14 8638
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Correctional Service Canada 40 25 17 7 6 1 4 68 13 8589

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Correctional Service Canada 35 23 18 10 9 2 4 61 20 8624
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Correctional Service Canada 32 23 19 10 9 2 4 59 21 8585

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Correctional Service Canada 61 12 9 5 6 3 4 79 12 8600
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Correctional Service Canada 58 12 9 5 7 4 5 77 13 8550

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Correctional Service Canada 62 13 7 4 5 2 7 82 9 8599
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Correctional Service Canada 63 11 7 3 5 3 8 83 9 8555

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Correctional Service Canada 16 33 19 16 13 3 0 50 30 8624
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Correctional Service Canada 13 32 21 16 15 3 1 47 31 8610
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Correctional Service Canada 12 28 23 15 19 2 0 41 35 7250
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Correctional Service Canada 12 28 22 16 17 3 0 42 35 8750

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Correctional Service Canada 23 34 19 13 11 1 0 57 24 8597
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Correctional Service Canada 22 35 19 11 11 2 0 58 22 8565
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Correctional Service Canada 23 37 19 10 9 1 0 61 19 7235
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Correctional Service Canada 22 40 18 10 8 2 0 63 19 8742
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Correctional Service Canada 26 39 17 9 6 2 0 67 16 10915

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Correctional Service Canada 27 33 21 8 8 3 1 62 17 8611
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Correctional Service Canada 27 36 20 7 7 2 1 64 15 8569
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Correctional Service Canada 26 38 20 7 7 2 0 65 14 7253
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Correctional Service Canada 25 35 21 8 8 3 1 62 17 8742
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Correctional Service Canada 30 38 17 6 5 3 1 70 12 10904

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Correctional Service Canada 26 33 22 8 7 3 1 62 15 8623

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Correctional Service Canada 32 32 14 9 10 2 1 66 20 8597

Question 49. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Correctional Service Canada 32 34 13 10 10 0 0 66 20 8606
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Correctional Service Canada 29 35 15 10 11 0 0 64 21 8593
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Correctional Service Canada 25 38 15 10 12 0 0 63 22 7232
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Correctional Service Canada 24 39 14 11 11 0 0 63 23 8743
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Correctional Service Canada 28 39 15 10 7 0 0 67 18 10905

Question 50. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Correctional Service Canada 21 27 19 14 17 0 0 49 32 8608
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Correctional Service Canada 19 27 20 14 19 1 0 46 33 8598
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Correctional Service Canada 16 26 21 16 21 0 0 42 37 7239
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Correctional Service Canada 16 27 21 16 19 1 0 43 36 8743
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Correctional Service Canada 16 32 21 16 14 1 0 49 30 10917

Question 51. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Correctional Service Canada 22 30 19 14 15 0 0 52 29 8574
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Correctional Service Canada 20 30 19 15 16 0 0 50 31 8564
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Correctional Service Canada 16 29 21 16 17 0 0 46 34 7208
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Correctional Service Canada 16 31 20 17 16 0 0 47 33 8740
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Correctional Service Canada 16 34 21 16 12 0 0 50 29 10908

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Correctional Service Canada 24 23 20 14 15 3 1 49 30 8615
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Correctional Service Canada 21 23 20 14 17 3 1 46 32 8599
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Correctional Service Canada 19 22 21 16 19 2 0 42 36 7247
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Correctional Service Canada 19 23 21 15 17 4 1 44 34 8738
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Correctional Service Canada 20 25 21 15 15 4 1 47 31 10916
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Public Service 24 41 35 188494
2020 Correctional Service Canada 18 47 34 8647
2019 Public Service 27 38 35 181906
2019 Correctional Service Canada 19 46 35 8617
2018 Public Service 27 39 35 161647
2018 Correctional Service Canada 19 46 35 7285
2017 Public Service 26 40 34 174196
2017 Correctional Service Canada 19 48 33 8757
2014 Public Service 26 40 34 180859
2014 Correctional Service Canada 18 50 32 10912

Question 54. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Correctional Service Canada 22 31 26 7 5 8 1664
2019 Public Service 15 33 29 6 12 6 49800
2019 Correctional Service Canada 21 31 24 9 7 8 1731
2018 Public Service 17 33 30 6 8 6 43390
2018 Correctional Service Canada 22 32 24 11 5 7 1497
2017 Public Service 18 30 29 6 10 6 45785
2017 Correctional Service Canada 23 31 23 12 5 7 1727
2014 Public Service 18 32 30 10 9999 11 47681
2014 Correctional Service Canada 23 30 23 13 9999 11 2149
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 188242
2020 Correctional Service Canada 24 76 8621
2019 Public Service 14 86 181483
2019 Correctional Service Canada 26 74 8590
2018 Public Service 15 85 161503
2018 Correctional Service Canada 32 68 7267

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 18665
2020 Correctional Service Canada 57 43 1685
2019 Public Service 51 49 23324
2019 Correctional Service Canada 57 43 1947
2018 Public Service 51 49 22721
2018 Correctional Service Canada 57 43 1937

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 62 38 18665
2020 Correctional Service Canada 61 39 1685
2019 Public Service 60 40 23324
2019 Correctional Service Canada 65 35 1947
2018 Public Service 62 38 22735
2018 Correctional Service Canada 65 35 1937

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 9 91 1685
2019 Public Service 8 92 23324
2019 Correctional Service Canada 11 89 1947
2018 Public Service 8 92 22696
2018 Correctional Service Canada 10 90 1937

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 18665
2020 Correctional Service Canada 30 70 1685
2019 Public Service 5 95 23324
2019 Correctional Service Canada 34 66 1947
2018 Public Service 5 95 22696
2018 Correctional Service Canada 34 66 1937

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 18665
2020 Correctional Service Canada 11 89 1685
2019 Public Service 6 94 23324
2019 Correctional Service Canada 11 89 1947
2018 Public Service 6 94 22696
2018 Correctional Service Canada 9 91 1937

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18665
2020 Correctional Service Canada 11 89 1685
2019 Public Service 9 91 23324
2019 Correctional Service Canada 12 88 1947
2018 Public Service 10 90 22712
2018 Correctional Service Canada 11 89 1937

Question 56g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 18665
2020 Correctional Service Canada 3 97 1685
2019 Public Service 4 96 23324
2019 Correctional Service Canada 5 95 1947
2018 Public Service 4 96 22694
2018 Correctional Service Canada 5 95 1937

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 39 61 18664
2020 Correctional Service Canada 43 57 1685
2019 Public Service 39 61 23086
2019 Correctional Service Canada 46 54 1922
2018 Public Service 40 60 22709
2018 Correctional Service Canada 45 55 1939

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 41 59 18664
2020 Correctional Service Canada 41 59 1685
2019 Public Service 39 61 23086
2019 Correctional Service Canada 40 60 1922
2018 Public Service 40 60 22697
2018 Correctional Service Canada 40 60 1939

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 47 53 18664
2020 Correctional Service Canada 51 49 1685
2019 Public Service 47 53 23086
2019 Correctional Service Canada 51 49 1922
2018 Public Service 46 54 22698
2018 Correctional Service Canada 52 48 1939

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 43 57 18664
2020 Correctional Service Canada 45 55 1685
2019 Public Service 42 58 23086
2019 Correctional Service Canada 45 55 1922
2018 Public Service 41 59 22706
2018 Correctional Service Canada 44 56 1939

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 33 67 18664
2020 Correctional Service Canada 33 67 1685
2019 Public Service 31 69 23086
2019 Correctional Service Canada 34 66 1922
2018 Public Service 33 67 22690
2018 Correctional Service Canada 37 63 1939

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 54 46 18664
2020 Correctional Service Canada 62 38 1685
2019 Public Service 55 45 23086
2019 Correctional Service Canada 62 38 1922
2018 Public Service 56 44 22722
2018 Correctional Service Canada 66 34 1939

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 38 62 18664
2020 Correctional Service Canada 49 51 1685
2019 Public Service 36 64 23086
2019 Correctional Service Canada 46 54 1922
2018 Public Service 36 64 22699
2018 Correctional Service Canada 48 52 1939

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 18664
2020 Correctional Service Canada 7 93 1685
2019 Public Service 2 98 23086
2019 Correctional Service Canada 8 92 1922
2018 Public Service 2 98 22678
2018 Correctional Service Canada 7 93 1939

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18664
2020 Correctional Service Canada 14 86 1685
2019 Public Service 10 90 23086
2019 Correctional Service Canada 16 84 1922
2018 Public Service 10 90 22693
2018 Correctional Service Canada 17 83 1939

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18664
2020 Correctional Service Canada 22 78 1685
2019 Public Service 12 88 23086
2019 Correctional Service Canada 23 77 1922
2018 Public Service 13 87 22689
2018 Correctional Service Canada 22 78 1939

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 52 48 18664
2020 Correctional Service Canada 60 40 1685
2019 Public Service 49 51 23086
2019 Correctional Service Canada 55 45 1922
2018 Public Service 48 52 22704
2018 Correctional Service Canada 55 45 1939

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 25 75 18664
2020 Correctional Service Canada 35 65 1685
2019 Public Service 26 74 23086
2019 Correctional Service Canada 36 64 1922
2018 Public Service 27 73 22702
2018 Correctional Service Canada 37 63 1939

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 18664
2020 Correctional Service Canada 18 82 1685
2019 Public Service 16 84 23086
2019 Correctional Service Canada 20 80 1922
2018 Public Service 15 85 22687
2018 Correctional Service Canada 16 84 1939

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 51 49 18666
2020 Correctional Service Canada 46 54 1685
2019 Public Service 52 48 22957
2019 Correctional Service Canada 46 54 1907
2018 Public Service 51 49 22718
2018 Correctional Service Canada 44 56 1936

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 28 72 1685
2019 Public Service 27 73 22957
2019 Correctional Service Canada 30 70 1907
2018 Public Service 27 73 22701
2018 Correctional Service Canada 30 70 1936

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 18666
2020 Correctional Service Canada 7 93 1685
2019 Public Service 9 91 22957
2019 Correctional Service Canada 8 92 1907
2018 Public Service 8 92 22688
2018 Correctional Service Canada 7 93 1936

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 18666
2020 Correctional Service Canada 27 73 1685
2019 Public Service 21 79 22957
2019 Correctional Service Canada 30 70 1907
2018 Public Service 20 80 22699
2018 Correctional Service Canada 28 72 1936

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 15 85 1685
2019 Public Service 10 90 22957
2019 Correctional Service Canada 14 86 1907
2018 Public Service 10 90 22689
2018 Correctional Service Canada 14 86 1936

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 18666
2020 Correctional Service Canada 10 90 1685
2019 Public Service 7 93 22957
2019 Correctional Service Canada 12 88 1907
2018 Public Service 7 93 22692
2018 Correctional Service Canada 10 90 1936

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 18666
2020 Correctional Service Canada 17 83 1685
2019 Public Service 14 86 22957
2019 Correctional Service Canada 20 80 1907
2018 Public Service 14 86 22692
2018 Correctional Service Canada 19 81 1936

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 18666
2020 Correctional Service Canada 11 89 1685
2019 Public Service 12 88 22957
2019 Correctional Service Canada 14 86 1907
2018 Public Service 11 89 22688
2018 Correctional Service Canada 14 86 1936

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 18666
2020 Correctional Service Canada 30 70 1685
2019 Public Service 26 74 22957
2019 Correctional Service Canada 26 74 1907
2018 Public Service 27 73 22709
2018 Correctional Service Canada 26 74 1936

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 11 89 17329
2020 Correctional Service Canada 9 91 1539
2019 Public Service 11 89 21361
2019 Correctional Service Canada 12 88 1699
2018 Public Service 11 89 21200
2018 Correctional Service Canada 11 89 1761

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 17329
2020 Correctional Service Canada 14 86 1539
2019 Public Service 20 80 21361
2019 Correctional Service Canada 15 85 1699
2018 Public Service 19 81 21197
2018 Correctional Service Canada 14 86 1761

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 9 91 1539
2019 Public Service 10 90 21361
2019 Correctional Service Canada 9 91 1699
2018 Public Service 10 90 21191
2018 Correctional Service Canada 9 91 1761

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 17329
2020 Correctional Service Canada 6 94 1539
2019 Public Service 7 93 21361
2019 Correctional Service Canada 5 95 1699
2018 Public Service 7 93 21189
2018 Correctional Service Canada 6 94 1761

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 8 92 1539
2019 Public Service 10 90 21361
2019 Correctional Service Canada 7 93 1699
2018 Public Service 10 90 21189
2018 Correctional Service Canada 7 93 1761

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 17329
2020 Correctional Service Canada 5 95 1539
2019 Public Service 9 91 21361
2019 Correctional Service Canada 7 93 1699
2018 Public Service 9 91 21189
2018 Correctional Service Canada 7 93 1761

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 17329
2020 Correctional Service Canada 5 95 1539
2019 Public Service 10 90 21361
2019 Correctional Service Canada 6 94 1699
2018 Public Service 10 90 21188
2018 Correctional Service Canada 6 94 1761

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 13 87 17329
2020 Correctional Service Canada 12 88 1539
2019 Public Service 12 88 21361
2019 Correctional Service Canada 10 90 1699
2018 Public Service 11 89 21193
2018 Correctional Service Canada 10 90 1761

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 14 86 1539
2019 Public Service 13 87 21361
2019 Correctional Service Canada 14 86 1699
2018 Public Service 12 88 21192
2018 Correctional Service Canada 13 87 1761

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 32 68 17329
2020 Correctional Service Canada 39 61 1539
2019 Public Service 32 68 21361
2019 Correctional Service Canada 37 63 1699
2018 Public Service 30 70 21199
2018 Correctional Service Canada 38 62 1761

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 10 90 17329
2020 Correctional Service Canada 12 88 1539
2019 Public Service 10 90 21361
2019 Correctional Service Canada 13 87 1699
2018 Public Service 9 91 21189
2018 Correctional Service Canada 12 88 1761

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 49 51 17329
2020 Correctional Service Canada 55 45 1539
2019 Public Service 48 52 21361
2019 Correctional Service Canada 52 48 1699
2018 Public Service 47 53 21214
2018 Correctional Service Canada 52 48 1761

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 17329
2020 Correctional Service Canada 3 97 1539
2019 Public Service 2 98 21361
2019 Correctional Service Canada 3 97 1699
2018 Public Service 2 98 21187
2018 Correctional Service Canada 3 97 1761

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 57 43 17329
2020 Correctional Service Canada 64 36 1539
2019 Public Service 56 44 21361
2019 Correctional Service Canada 63 37 1699
2018 Public Service 56 44 21220
2018 Correctional Service Canada 64 36 1761

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 17329
2020 Correctional Service Canada 5 95 1539
2019 Public Service 4 96 21361
2019 Correctional Service Canada 5 95 1699
2018 Public Service 4 96 21191
2018 Correctional Service Canada 4 96 1761

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 17329
2020 Correctional Service Canada 15 85 1539
2019 Public Service 13 87 21361
2019 Correctional Service Canada 13 87 1699
2018 Public Service 13 87 21192
2018 Correctional Service Canada 14 86 1761

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Correctional Service Canada 13 19 20 14 18 13 3 38 38 8632
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Correctional Service Canada 11 19 21 14 20 11 3 35 40 8621
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Correctional Service Canada 9 20 23 16 23 8 2 32 43 7262
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Correctional Service Canada 9 19 21 14 21 12 4 34 41 8762
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Correctional Service Canada 10 21 23 13 16 13 3 38 35 10905

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Correctional Service Canada 20 27 19 14 15 4 1 50 30 8619
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Correctional Service Canada 19 28 20 13 16 3 1 49 30 8600
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Correctional Service Canada 16 29 20 15 18 2 0 46 33 7252
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Correctional Service Canada 15 28 20 14 18 5 1 45 34 8746
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Correctional Service Canada 16 29 21 14 13 6 1 48 29 10890
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 7 93 188014
2020 Correctional Service Canada 14 86 8610
2019 Public Service 8 92 181371
2019 Correctional Service Canada 14 86 8584
2018 Public Service 8 92 161188
2018 Correctional Service Canada 15 85 7250

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 36 64 12247
2020 Correctional Service Canada 45 55 943
2019 Public Service 38 62 12977
2019 Correctional Service Canada 46 54 969
2018 Public Service 36 64 11806
2018 Correctional Service Canada 44 56 833

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 77 23 12247
2020 Correctional Service Canada 75 25 943
2019 Public Service 76 24 12977
2019 Correctional Service Canada 78 22 969
2018 Public Service 77 23 11826
2018 Correctional Service Canada 74 26 833

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 7 93 943
2019 Public Service 4 96 12977
2019 Correctional Service Canada 7 93 969
2018 Public Service 4 96 11797
2018 Correctional Service Canada 4 96 833

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 12247
2020 Correctional Service Canada 21 79 943
2019 Public Service 3 97 12977
2019 Correctional Service Canada 24 76 969
2018 Public Service 4 96 11797
2018 Correctional Service Canada 23 77 833

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 13 87 943
2019 Public Service 8 92 12977
2019 Correctional Service Canada 11 89 969
2018 Public Service 7 93 11798
2018 Correctional Service Canada 11 89 833

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12247
2020 Correctional Service Canada 10 90 943
2019 Public Service 9 91 12977
2019 Correctional Service Canada 10 90 969
2018 Public Service 9 91 11802
2018 Correctional Service Canada 9 91 833

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 7 93 943
2019 Public Service 9 91 12977
2019 Correctional Service Canada 9 91 969
2018 Public Service 8 92 11798
2018 Correctional Service Canada 8 92 833

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 28 72 12245
2020 Correctional Service Canada 33 67 943
2019 Public Service 26 74 12755
2019 Correctional Service Canada 37 63 948
2018 Public Service 25 75 11790
2018 Correctional Service Canada 36 64 834

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 20 80 12245
2020 Correctional Service Canada 18 82 943
2019 Public Service 20 80 12755
2019 Correctional Service Canada 24 76 948
2018 Public Service 20 80 11790
2018 Correctional Service Canada 23 77 834

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12245
2020 Correctional Service Canada 22 78 943
2019 Public Service 16 84 12755
2019 Correctional Service Canada 24 76 948
2018 Public Service 15 85 11786
2018 Correctional Service Canada 23 77 834

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12245
2020 Correctional Service Canada 9 91 943
2019 Public Service 6 94 12755
2019 Correctional Service Canada 10 90 948
2018 Public Service 6 94 11784
2018 Correctional Service Canada 9 91 834

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 26 74 12245
2020 Correctional Service Canada 20 80 943
2019 Public Service 29 71 12755
2019 Correctional Service Canada 22 78 948
2018 Public Service 26 74 11787
2018 Correctional Service Canada 18 82 834

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 27 73 12245
2020 Correctional Service Canada 33 67 943
2019 Public Service 29 71 12755
2019 Correctional Service Canada 36 64 948
2018 Public Service 29 71 11792
2018 Correctional Service Canada 34 66 834

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 12245
2020 Correctional Service Canada 8 92 943
2019 Public Service 4 96 12755
2019 Correctional Service Canada 6 94 948
2018 Public Service 4 96 11783
2018 Correctional Service Canada 8 92 834

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 2 98 12245
2020 Correctional Service Canada 4 96 943
2019 Public Service 2 98 12755
2019 Correctional Service Canada 3 97 948
2018 Public Service 2 98 11782
2018 Correctional Service Canada 3 97 834

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 8 92 12245
2020 Correctional Service Canada 10 90 943
2019 Public Service 8 92 12755
2019 Correctional Service Canada 11 89 948
2018 Public Service 8 92 11785
2018 Correctional Service Canada 11 89 834

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 17 83 943
2019 Public Service 15 85 12755
2019 Correctional Service Canada 15 85 948
2018 Public Service 15 85 11787
2018 Correctional Service Canada 13 87 834

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 1 99 12245
2020 Correctional Service Canada 2 98 943
2019 Public Service 1 99 12755
2019 Correctional Service Canada 2 98 948
2018 Public Service 1 99 11782
2018 Correctional Service Canada 2 98 834

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 16 84 12245
2020 Correctional Service Canada 19 81 943
2019 Public Service 17 83 12755
2019 Correctional Service Canada 19 81 948
2018 Public Service 17 83 11791
2018 Correctional Service Canada 19 81 834

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 0 100 12245
2020 Correctional Service Canada 1 99 943
2019 Public Service 0 100 12755
2019 Correctional Service Canada 1 99 948
2018 Public Service 0 100 11783

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 18 82 12245
2020 Correctional Service Canada 16 84 943
2019 Public Service 18 82 12755
2019 Correctional Service Canada 17 83 948
2018 Public Service 19 81 11797
2018 Correctional Service Canada 16 84 834

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 30 70 12247
2020 Correctional Service Canada 31 69 943
2019 Public Service 29 71 12647
2019 Correctional Service Canada 29 71 942
2018 Public Service 29 71 11822
2018 Correctional Service Canada 27 73 834

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 14 86 12247
2020 Correctional Service Canada 18 82 943
2019 Public Service 14 86 12647
2019 Correctional Service Canada 19 81 942
2018 Public Service 15 85 11810
2018 Correctional Service Canada 18 82 834

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 5 95 943
2019 Public Service 5 95 12647
2019 Correctional Service Canada 6 94 942
2018 Public Service 5 95 11809
2018 Correctional Service Canada 4 96 834

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 17 83 12247
2020 Correctional Service Canada 24 76 943
2019 Public Service 17 83 12647
2019 Correctional Service Canada 23 77 942
2018 Public Service 17 83 11817
2018 Correctional Service Canada 24 76 834

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 12247
2020 Correctional Service Canada 8 92 943
2019 Public Service 5 95 12647
2019 Correctional Service Canada 6 94 942
2018 Public Service 4 96 11805
2018 Correctional Service Canada 6 94 834

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 6 94 12247
2020 Correctional Service Canada 9 91 943
2019 Public Service 6 94 12647
2019 Correctional Service Canada 8 92 942
2018 Public Service 6 94 11807
2018 Correctional Service Canada 9 91 834

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 11 89 943
2019 Public Service 9 91 12647
2019 Correctional Service Canada 13 87 942
2018 Public Service 9 91 11806
2018 Correctional Service Canada 11 89 834

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 9 91 12247
2020 Correctional Service Canada 9 91 943
2019 Public Service 9 91 12647
2019 Correctional Service Canada 10 90 942
2018 Public Service 9 91 11808
2018 Correctional Service Canada 9 91 834

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 48 52 12247
2020 Correctional Service Canada 44 56 943
2019 Public Service 49 51 12647
2019 Correctional Service Canada 43 57 942
2018 Public Service 49 51 11821
2018 Correctional Service Canada 47 53 834

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 5 95 11497
2020 Correctional Service Canada 6 94 868
2019 Public Service 6 94 11129
2019 Correctional Service Canada 6 94 807
2018 Public Service 5 95 11053
2018 Correctional Service Canada 6 94 754

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 15 85 11497
2020 Correctional Service Canada 10 90 868
2019 Public Service 15 85 11129
2019 Correctional Service Canada 9 91 807
2018 Public Service 13 87 11052
2018 Correctional Service Canada 8 92 754

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 4 96 11497
2020 Correctional Service Canada 4 96 868
2019 Public Service 4 96 11129
2019 Correctional Service Canada 4 96 807
2018 Public Service 3 97 11049
2018 Correctional Service Canada 3 97 754

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2019 Public Service 3 97 11129
2019 Correctional Service Canada 3 97 807
2018 Public Service 2 98 11050
2018 Correctional Service Canada 2 98 754

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2020 Public Service 3 97 11497
2020 Correctional Service Canada 3 97 868
2019 Public Service 3 97 11129
2019