2020 Public Service Employee Survey Results for Micro-organizations combined by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	39	2	8	1	90	9	393
2020	3 to 10 years in current department or agency	48	37	5	8	2	85	11	320
2020	11 to 20 years in current department or agency	45	41	2	10	2	86	12	109
2020	More than 20 years in current department or agency	40	51	0	8	0	92	8	34

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	13	2	1	1	1	0	96	2	393
2020	3 to 10 years in current department or agency	76	17	2	1	2	1	1	95	3	319
2020	11 to 20 years in current department or agency	80	14	2	2	1	1	0	95	3	108
2020	More than 20 years in current department or agency	77	21	3	0	0	0	0	97	0	34
2017	Less than 3 years in current department or agency	78	16	3	2	0	1	1	96	2	330
2017	3 to 10 years in current department or agency	74	19	4	1	1	1	0	94	2	366
2017	11 to 20 years in current department or agency	74	13	3	2	5	0	2	90	7	97
2017	More than 20 years in current department or agency	78	22	0	0	0	0	0	100	0	41
2014	Less than 3 years in current department or agency	78	15	3	2	1	0	1	95	2	304
2014	3 to 10 years in current department or agency	74	19	3	2	1	0	1	94	3	539
2014	11 to 20 years in current department or agency	77	14	3	2	3	0	0	91	6	145
2014	More than 20 years in current department or agency	83	13	0	2	0	0	2	98	2	52

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	35	7	8	2	1	83	10	394
2020	3 to 10 years in current department or agency	47	37	8	7	2	0	84	8	320
2020	11 to 20 years in current department or agency	44	41	4	8	2	2	86	10	109
2020	More than 20 years in current department or agency	36	49	7	9	0	0	85	9	33
2019	Less than 3 years in current department or agency	60	23	4	10	3	0	83	13	335
2019	3 to 10 years in current department or agency	68	22	2	5	3	0	90	8	311
2019	11 to 20 years in current department or agency	67	21	5	6	1	0	88	7	101
2019	More than 20 years in current department or agency	60	36	0	4	0	0	96	4	31
2017	Less than 3 years in current department or agency	57	26	4	9	4	0	83	13	330
2017	3 to 10 years in current department or agency	58	27	4	7	4	0	85	11	366
2017	11 to 20 years in current department or agency	62	24	5	4	6	0	86	9	98
2017	More than 20 years in current department or agency	71	24	5	0	0	0	95	0	41
2014	Less than 3 years in current department or agency	59	22	5	7	5	2	82	13	304
2014	3 to 10 years in current department or agency	57	25	6	7	4	1	83	11	539
2014	11 to 20 years in current department or agency	53	30	2	8	7	1	83	15	145
2014	More than 20 years in current department or agency	69	17	4	4	6	0	87	10	52

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	35	8	9	5	0	1	78	14	393
2020	3 to 10 years in current department or agency	45	30	13	8	4	0	1	75	12	319
2020	11 to 20 years in current department or agency	42	41	8	5	3	0	1	83	8	107
2020	More than 20 years in current department or agency	33	47	11	6	0	0	3	82	7	34
2019	Less than 3 years in current department or agency	43	36	8	8	3	1	2	80	12	338
2019	3 to 10 years in current department or agency	48	31	9	8	3	0	1	79	11	310
2019	11 to 20 years in current department or agency	47	26	15	11	1	0	0	73	12	100
2019	More than 20 years in current department or agency	53	34	10	0	4	0	0	87	4	30
2018	Less than 3 years in current department or agency	34	41	10	9	5	0	2	76	14	411
2018	3 to 10 years in current department or agency	39	43	7	7	3	0	2	83	10	329
2018	11 to 20 years in current department or agency	42	36	11	7	3	0	1	79	10	91
2018	More than 20 years in current department or agency	41	47	6	3	3	0	0	88	6	34
2017	Less than 3 years in current department or agency	37	36	9	9	6	2	1	75	15	329
2017	3 to 10 years in current department or agency	41	35	8	9	6	0	0	77	15	367
2017	11 to 20 years in current department or agency	45	32	9	7	7	0	1	77	13	98
2017	More than 20 years in current department or agency	54	38	6	2	0	0	0	92	2	41
2014	Less than 3 years in current department or agency	43	32	8	13	2	0	2	77	15	304
2014	3 to 10 years in current department or agency	45	29	11	9	5	0	1	74	14	540
2014	11 to 20 years in current department or agency	48	32	6	7	8	0	0	79	14	145
2014	More than 20 years in current department or agency	56	35	4	4	2	0	0	90	6	52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	31	4	6	1	0	89	7	391
2020	3 to 10 years in current department or agency	52	35	6	6	2	0	86	8	313
2020	11 to 20 years in current department or agency	49	31	10	6	4	0	80	10	107
2020	More than 20 years in current department or agency	44	36	16	3	0	0	81	3	34
2019	Less than 3 years in current department or agency	65	23	5	5	1	1	88	7	334
2019	3 to 10 years in current department or agency	65	24	4	6	1	0	89	7	308
2019	11 to 20 years in current department or agency	64	26	4	5	1	0	90	5	101
2019	More than 20 years in current department or agency	69	23	8	0	0	0	92	0	31
2017	Less than 3 years in current department or agency	58	29	7	4	2	0	87	6	329
2017	3 to 10 years in current department or agency	54	34	7	5	1	0	87	6	367
2017	11 to 20 years in current department or agency	59	28	7	3	3	0	87	7	99
2017	More than 20 years in current department or agency	78	20	2	0	0	0	98	0	41
2014	Less than 3 years in current department or agency	63	26	5	4	1	2	90	5	304
2014	3 to 10 years in current department or agency	57	29	7	5	1	1	87	5	540
2014	11 to 20 years in current department or agency	51	33	8	3	5	0	84	8	144
2014	More than 20 years in current department or agency	71	29	0	0	0	0	100	0	52

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	27	8	6	2	0	0	84	8	395
2020	3 to 10 years in current department or agency	56	25	8	6	5	0	1	81	11	316
2020	11 to 20 years in current department or agency	57	23	8	7	4	1	0	81	12	108
2020	More than 20 years in current department or agency	43	33	6	12	6	0	0	76	18	34
2019	Less than 3 years in current department or agency	66	23	5	3	3	0	0	89	6	336
2019	3 to 10 years in current department or agency	62	24	4	7	3	0	0	86	11	310
2019	11 to 20 years in current department or agency	59	20	9	9	2	0	0	79	11	101
2019	More than 20 years in current department or agency	57	31	3	6	4	0	0	88	9	31
2018	Less than 3 years in current department or agency	57	26	7	5	4	0	1	83	10	411
2018	3 to 10 years in current department or agency	60	27	6	4	2	0	0	87	7	328
2018	11 to 20 years in current department or agency	45	40	4	7	3	1	0	85	10	91
2018	More than 20 years in current department or agency	51	38	8	0	3	0	0	89	3	34
2017	Less than 3 years in current department or agency	59	25	6	5	3	1	0	85	8	330
2017	3 to 10 years in current department or agency	51	33	4	7	4	0	0	85	11	367
2017	11 to 20 years in current department or agency	52	27	9	8	5	0	0	79	12	99
2017	More than 20 years in current department or agency	57	30	5	7	0	0	0	88	7	41
2014	Less than 3 years in current department or agency	59	24	6	7	2	0	2	85	9	304
2014	3 to 10 years in current department or agency	49	30	9	6	5	0	1	80	11	539
2014	11 to 20 years in current department or agency	47	28	9	6	10	0	1	75	16	145
2014	More than 20 years in current department or agency	42	46	4	6	2	0	0	88	8	52

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	36	9	4	2	0	85	7	394
2020	3 to 10 years in current department or agency	47	34	9	7	3	0	81	10	320
2020	11 to 20 years in current department or agency	41	39	12	7	2	0	80	9	109
2020	More than 20 years in current department or agency	53	32	8	7	0	0	85	7	34
2019	Less than 3 years in current department or agency	56	29	8	5	3	0	85	8	338
2019	3 to 10 years in current department or agency	50	35	9	4	3	0	85	6	311
2019	11 to 20 years in current department or agency	55	31	5	5	3	1	87	8	100
2019	More than 20 years in current department or agency	54	32	10	0	4	0	86	4	30
2018	Less than 3 years in current department or agency	45	37	9	6	2	0	83	8	407
2018	3 to 10 years in current department or agency	48	36	8	7	1	0	84	8	328
2018	11 to 20 years in current department or agency	44	41	5	6	3	1	86	9	89
2018	More than 20 years in current department or agency	51	43	3	3	0	0	94	3	33
2017	Less than 3 years in current department or agency	49	36	6	5	2	1	86	7	330
2017	3 to 10 years in current department or agency	40	42	8	6	4	0	82	10	366
2017	11 to 20 years in current department or agency	46	37	5	6	6	0	83	12	99
2017	More than 20 years in current department or agency	48	46	4	0	2	0	94	2	41
2014	Less than 3 years in current department or agency	43	41	8	5	2	0	85	7	304
2014	3 to 10 years in current department or agency	41	36	10	10	4	0	77	13	540
2014	11 to 20 years in current department or agency	45	32	12	8	3	0	77	11	145
2014	More than 20 years in current department or agency	58	27	10	6	0	0	85	6	52

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	37	8	4	2	0	0	85	7	393
2020	3 to 10 years in current department or agency	41	33	10	8	7	0	0	75	15	320
2020	11 to 20 years in current department or agency	31	40	11	11	8	0	0	70	19	109
2020	More than 20 years in current department or agency	35	44	10	8	3	0	0	79	11	34
2019	Less than 3 years in current department or agency	48	32	7	9	3	0	1	81	12	338
2019	3 to 10 years in current department or agency	40	36	11	8	5	0	0	76	14	311
2019	11 to 20 years in current department or agency	35	36	12	13	4	0	0	72	17	101
2019	More than 20 years in current department or agency	33	30	23	14	0	0	0	63	14	30
2018	Less than 3 years in current department or agency	42	32	11	7	6	1	0	76	13	407
2018	3 to 10 years in current department or agency	38	31	15	9	6	0	0	69	15	327
2018	11 to 20 years in current department or agency	34	36	12	12	6	0	0	70	18	91
2018	More than 20 years in current department or agency	29	45	9	9	8	0	0	73	17	34
2017	Less than 3 years in current department or agency	40	37	12	5	4	1	0	78	9	330
2017	3 to 10 years in current department or agency	32	34	13	11	10	0	0	66	21	367
2017	11 to 20 years in current department or agency	30	39	7	13	10	0	0	70	24	98
2017	More than 20 years in current department or agency	36	45	9	4	7	0	0	81	10	41
2014	Less than 3 years in current department or agency	45	30	12	8	3	1	1	76	11	304
2014	3 to 10 years in current department or agency	32	34	11	14	9	0	1	67	22	540
2014	11 to 20 years in current department or agency	25	37	8	19	11	0	1	62	30	145
2014	More than 20 years in current department or agency	38	44	10	4	2	0	2	84	6	52

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	40	8	6	3	0	83	9	390
2020	3 to 10 years in current department or agency	42	38	10	5	5	0	80	10	320
2020	11 to 20 years in current department or agency	40	34	16	8	2	0	74	10	108
2020	More than 20 years in current department or agency	36	43	12	6	3	0	79	9	34
2019	Less than 3 years in current department or agency	42	39	8	8	3	0	81	11	336
2019	3 to 10 years in current department or agency	38	44	6	8	4	0	82	12	308
2019	11 to 20 years in current department or agency	45	35	11	8	2	0	79	9	101
2019	More than 20 years in current department or agency	64	22	7	0	7	0	86	7	30
2018	Less than 3 years in current department or agency	36	41	11	6	6	0	77	12	409
2018	3 to 10 years in current department or agency	35	42	9	10	3	1	78	13	327
2018	11 to 20 years in current department or agency	40	41	11	3	4	0	81	8	91
2018	More than 20 years in current department or agency	38	38	15	3	6	0	76	9	34
2017	Less than 3 years in current department or agency	38	40	11	6	5	1	79	11	330
2017	3 to 10 years in current department or agency	35	39	8	12	6	0	74	18	367
2017	11 to 20 years in current department or agency	34	38	14	7	8	0	72	15	99
2017	More than 20 years in current department or agency	46	46	0	5	2	0	92	8	41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	29	4	2	2	0	0	92	4	390
2020	3 to 10 years in current department or agency	62	27	5	4	2	0	0	89	6	319
2020	11 to 20 years in current department or agency	61	27	4	7	1	0	0	88	8	109
2020	More than 20 years in current department or agency	55	40	2	2	0	0	0	95	2	34
2019	Less than 3 years in current department or agency	64	26	5	2	1	0	0	91	4	338
2019	3 to 10 years in current department or agency	61	31	4	3	1	0	0	92	4	309
2019	11 to 20 years in current department or agency	68	23	5	3	1	0	0	91	4	99
2019	More than 20 years in current department or agency	69	17	10	0	4	0	0	86	4	30
2018	Less than 3 years in current department or agency	59	32	4	2	1	1	0	92	3	409
2018	3 to 10 years in current department or agency	62	30	4	3	0	0	0	93	3	327
2018	11 to 20 years in current department or agency	61	31	4	3	0	1	0	93	3	91
2018	More than 20 years in current department or agency	72	28	0	0	0	0	0	100	0	35
2017	Less than 3 years in current department or agency	58	32	5	3	1	1	1	91	4	329
2017	3 to 10 years in current department or agency	52	35	5	3	4	0	0	87	8	366
2017	11 to 20 years in current department or agency	51	32	6	5	7	0	0	82	12	98
2017	More than 20 years in current department or agency	72	26	2	0	0	0	0	98	0	41
2014	Less than 3 years in current department or agency	63	31	3	3	1	0	0	93	4	304
2014	3 to 10 years in current department or agency	55	31	7	5	2	1	0	86	7	539
2014	11 to 20 years in current department or agency	53	32	7	1	6	0	1	87	6	145
2014	More than 20 years in current department or agency	73	25	2	0	0	0	0	98	0	52

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	34	11	4	3	0	83	7	393
2020	3 to 10 years in current department or agency	46	28	11	8	6	0	74	15	320
2020	11 to 20 years in current department or agency	36	36	11	8	9	0	72	17	109
2020	More than 20 years in current department or agency	39	34	12	16	0	0	73	16	34
2019	Less than 3 years in current department or agency	52	29	9	7	3	0	81	10	338
2019	3 to 10 years in current department or agency	44	31	10	9	6	0	75	16	312
2019	11 to 20 years in current department or agency	41	34	8	15	2	0	75	17	100
2019	More than 20 years in current department or agency	47	27	13	6	7	0	74	13	30
2018	Less than 3 years in current department or agency	45	33	9	8	4	0	79	13	409
2018	3 to 10 years in current department or agency	41	36	11	8	5	0	76	13	327
2018	11 to 20 years in current department or agency	42	32	7	11	6	2	76	17	91
2018	More than 20 years in current department or agency	34	40	9	14	3	0	74	17	35
2017	Less than 3 years in current department or agency	46	32	11	5	4	1	79	9	330
2017	3 to 10 years in current department or agency	34	35	11	11	8	0	69	19	367
2017	11 to 20 years in current department or agency	34	35	7	16	9	0	69	24	99
2017	More than 20 years in current department or agency	49	31	7	3	10	0	80	13	41

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	29	8	2	1	88	3	394
2020	3 to 10 years in current department or agency	62	27	8	2	1	89	3	319
2020	11 to 20 years in current department or agency	61	30	8	0	1	91	1	107
2020	More than 20 years in current department or agency	68	17	8	7	0	85	7	34
2019	Less than 3 years in current department or agency	66	24	7	2	2	90	4	337
2019	3 to 10 years in current department or agency	62	27	8	1	2	89	2	307
2019	11 to 20 years in current department or agency	67	21	7	2	3	88	5	101
2019	More than 20 years in current department or agency	72	18	6	0	4	90	4	30
2018	Less than 3 years in current department or agency	57	31	7	3	1	89	4	408
2018	3 to 10 years in current department or agency	61	30	8	2	0	90	2	323
2018	11 to 20 years in current department or agency	66	24	9	1	0	90	1	89
2018	More than 20 years in current department or agency	56	41	3	0	0	97	0	35
2017	Less than 3 years in current department or agency	61	30	7	1	1	91	2	329
2017	3 to 10 years in current department or agency	57	31	8	2	1	89	3	366
2017	11 to 20 years in current department or agency	61	31	4	0	3	93	3	98
2017	More than 20 years in current department or agency	66	29	5	0	0	95	0	41
2014	Less than 3 years in current department or agency	72	19	6	2	1	92	2	304
2014	3 to 10 years in current department or agency	65	24	8	2	1	89	4	540
2014	11 to 20 years in current department or agency	66	28	5	1	1	93	2	145
2014	More than 20 years in current department or agency	79	19	2	0	0	98	0	52

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	34	9	4	3	0	0	84	6	392
2020	3 to 10 years in current department or agency	48	30	8	9	5	0	0	78	14	318
2020	11 to 20 years in current department or agency	42	35	8	9	6	0	0	77	15	108
2020	More than 20 years in current department or agency	35	38	11	12	3	0	0	73	15	34
2019	Less than 3 years in current department or agency	54	29	9	5	3	0	0	83	8	338
2019	3 to 10 years in current department or agency	46	32	8	7	7	0	0	78	14	311
2019	11 to 20 years in current department or agency	48	31	8	10	3	0	0	78	13	101
2019	More than 20 years in current department or agency	47	29	7	0	13	0	4	79	13	30
2018	Less than 3 years in current department or agency	43	36	10	6	3	0	0	80	9	409
2018	3 to 10 years in current department or agency	42	35	9	7	6	0	0	77	14	327
2018	11 to 20 years in current department or agency	45	32	6	13	5	0	0	77	17	91
2018	More than 20 years in current department or agency	42	49	3	3	3	0	0	91	6	35
2017	Less than 3 years in current department or agency	47	31	10	8	4	1	0	79	12	329
2017	3 to 10 years in current department or agency	38	38	7	11	6	0	0	76	17	366
2017	11 to 20 years in current department or agency	37	37	8	8	10	0	0	74	18	98
2017	More than 20 years in current department or agency	56	32	7	5	0	0	0	88	5	41
2014	Less than 3 years in current department or agency	43	38	8	5	4	0	1	82	10	304
2014	3 to 10 years in current department or agency	33	37	11	11	8	0	0	70	19	540
2014	11 to 20 years in current department or agency	31	39	8	14	8	0	0	70	22	145
2014	More than 20 years in current department or agency	42	40	6	10	2	0	0	83	12	52

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	32	11	5	3	1	0	81	8	394
2020	3 to 10 years in current department or agency	53	24	8	8	7	0	0	77	15	320
2020	11 to 20 years in current department or agency	43	32	12	8	5	0	0	74	13	107
2020	More than 20 years in current department or agency	32	50	5	10	3	0	0	81	13	34
2019	Less than 3 years in current department or agency	55	27	10	6	3	0	0	81	9	338
2019	3 to 10 years in current department or agency	51	28	9	7	5	0	0	79	12	311
2019	11 to 20 years in current department or agency	48	27	14	9	2	0	0	75	10	101
2019	More than 20 years in current department or agency	43	31	6	10	7	3	0	76	17	30
2018	Less than 3 years in current department or agency	46	31	13	6	3	0	0	78	9	407
2018	3 to 10 years in current department or agency	43	33	13	7	3	0	0	77	11	324
2018	11 to 20 years in current department or agency	39	34	16	7	4	0	0	73	11	90
2018	More than 20 years in current department or agency	35	41	12	12	0	0	0	76	12	34
2017	Less than 3 years in current department or agency	48	31	11	6	3	1	0	80	9	328
2017	3 to 10 years in current department or agency	40	37	6	11	7	0	0	77	17	366
2017	11 to 20 years in current department or agency	39	33	12	7	9	0	0	72	16	97
2017	More than 20 years in current department or agency	45	42	11	0	2	0	0	87	2	41
2014	Less than 3 years in current department or agency	48	32	11	7	1	0	1	81	8	304
2014	3 to 10 years in current department or agency	38	35	11	8	6	0	1	74	15	539
2014	11 to 20 years in current department or agency	38	32	10	13	6	0	1	70	19	145
2014	More than 20 years in current department or agency	40	37	15	4	2	0	2	78	6	52

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	36	9	6	2	0	0	83	8	391
2020	3 to 10 years in current department or agency	44	33	12	6	5	0	0	77	11	317
2020	11 to 20 years in current department or agency	42	36	11	6	4	0	0	79	10	109
2020	More than 20 years in current department or agency	40	38	8	14	0	0	0	78	14	33
2019	Less than 3 years in current department or agency	51	36	6	5	2	0	0	87	7	333
2019	3 to 10 years in current department or agency	47	31	11	7	4	0	0	78	11	309
2019	11 to 20 years in current department or agency	50	30	8	7	3	0	1	81	11	101
2019	More than 20 years in current department or agency	50	28	15	3	4	0	0	78	7	31
2018	Less than 3 years in current department or agency	42	33	13	6	4	0	1	76	11	405
2018	3 to 10 years in current department or agency	44	31	14	7	3	0	0	75	10	326
2018	11 to 20 years in current department or agency	38	42	8	11	2	0	0	79	13	91
2018	More than 20 years in current department or agency	50	33	9	9	0	0	0	82	9	34
2017	Less than 3 years in current department or agency	49	33	10	3	4	1	0	83	7	329
2017	3 to 10 years in current department or agency	40	32	13	8	6	0	0	72	15	366
2017	11 to 20 years in current department or agency	39	37	7	9	9	0	0	75	18	98
2017	More than 20 years in current department or agency	46	37	16	0	0	0	0	84	0	41
2014	Less than 3 years in current department or agency	50	31	9	6	3	0	1	82	9	304
2014	3 to 10 years in current department or agency	39	35	10	11	5	0	1	75	15	540
2014	11 to 20 years in current department or agency	39	33	11	8	7	1	1	73	15	145
2014	More than 20 years in current department or agency	44	42	8	4	2	0	0	87	6	52

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	35	9	2	1	0	0	87	4	393
2020	3 to 10 years in current department or agency	52	32	9	5	2	0	0	84	7	320
2020	11 to 20 years in current department or agency	46	36	12	5	1	0	0	82	6	107
2020	More than 20 years in current department or agency	58	29	2	7	3	0	0	87	10	34
2019	Less than 3 years in current department or agency	60	27	8	3	3	0	0	87	6	338
2019	3 to 10 years in current department or agency	51	33	10	4	2	0	0	84	6	310
2019	11 to 20 years in current department or agency	55	27	11	3	2	2	0	84	5	100
2019	More than 20 years in current department or agency	62	24	10	0	4	0	0	86	4	31
2018	Less than 3 years in current department or agency	54	30	9	4	2	0	0	84	7	409
2018	3 to 10 years in current department or agency	50	34	8	5	2	0	0	85	7	327
2018	11 to 20 years in current department or agency	50	33	9	4	4	0	0	83	8	91
2018	More than 20 years in current department or agency	49	42	6	3	0	0	0	91	3	34
2017	Less than 3 years in current department or agency	56	28	8	6	1	0	0	84	7	329
2017	3 to 10 years in current department or agency	42	40	9	7	3	0	0	82	10	365
2017	11 to 20 years in current department or agency	48	35	10	2	4	0	0	83	7	98
2017	More than 20 years in current department or agency	56	35	9	0	0	0	0	91	0	41
2014	Less than 3 years in current department or agency	54	36	5	4	1	0	0	90	5	304
2014	3 to 10 years in current department or agency	49	31	10	7	4	0	1	80	10	539
2014	11 to 20 years in current department or agency	50	30	12	3	4	0	0	80	8	145
2014	More than 20 years in current department or agency	62	29	6	4	0	0	0	90	4	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	30	17	8	4	0	0	71	12	393
2020	3 to 10 years in current department or agency	30	37	19	9	5	0	0	67	14	317
2020	11 to 20 years in current department or agency	47	20	21	12	0	0	0	67	12	107
2020	More than 20 years in current department or agency	39	29	12	10	10	0	0	68	20	33
2019	Less than 3 years in current department or agency	46	28	15	7	3	0	1	74	10	336
2019	3 to 10 years in current department or agency	33	37	19	7	3	0	0	71	10	311
2019	11 to 20 years in current department or agency	44	28	17	8	3	0	0	73	11	100
2019	More than 20 years in current department or agency	29	45	16	9	0	0	0	74	9	31
2018	Less than 3 years in current department or agency	42	31	13	8	4	0	1	74	13	410
2018	3 to 10 years in current department or agency	38	34	14	9	4	0	0	73	13	328
2018	11 to 20 years in current department or agency	40	25	26	6	3	0	0	65	9	91
2018	More than 20 years in current department or agency	34	32	29	3	2	0	0	66	5	35
2017	Less than 3 years in current department or agency	41	33	15	6	3	1	2	75	9	330
2017	3 to 10 years in current department or agency	34	38	14	8	4	0	2	73	13	367
2017	11 to 20 years in current department or agency	36	34	17	9	1	0	3	72	10	99
2017	More than 20 years in current department or agency	39	27	22	5	2	0	4	69	8	41
2014	Less than 3 years in current department or agency	44	31	14	6	4	0	2	77	9	304
2014	3 to 10 years in current department or agency	39	36	14	6	4	0	2	76	10	540
2014	11 to 20 years in current department or agency	36	35	12	10	5	0	3	73	15	145
2014	More than 20 years in current department or agency	46	21	19	10	2	0	2	69	12	52

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	13	36	26	15	1	1	42	21	395
2020	3 to 10 years in current department or agency	7	25	29	24	12	1	2	37	33	319
2020	11 to 20 years in current department or agency	14	14	34	26	11	1	0	37	28	109
2020	More than 20 years in current department or agency	22	28	32	15	3	0	0	18	50	34
2019	Less than 3 years in current department or agency	4	15	34	25	20	1	2	46	19	334
2019	3 to 10 years in current department or agency	6	17	35	28	13	0	0	42	23	309
2019	11 to 20 years in current department or agency	11	21	25	22	21	0	0	43	32	101
2019	More than 20 years in current department or agency	7	28	39	17	8	0	0	26	35	31
2018	Less than 3 years in current department or agency	7	19	29	25	17	1	3	43	27	411
2018	3 to 10 years in current department or agency	9	19	33	25	13	0	1	38	29	328
2018	11 to 20 years in current department or agency	9	17	31	26	18	0	0	43	26	91
2018	More than 20 years in current department or agency	10	32	32	18	9	0	0	26	42	34
2017	Less than 3 years in current department or agency	6	14	36	23	15	2	4	41	21	329
2017	3 to 10 years in current department or agency	10	19	38	18	13	0	2	31	30	366
2017	11 to 20 years in current department or agency	12	20	34	20	9	0	4	30	34	99
2017	More than 20 years in current department or agency	4	15	50	16	12	0	3	29	20	40
2014	Less than 3 years in current department or agency	7	16	23	28	19	2	5	51	25	304
2014	3 to 10 years in current department or agency	8	22	33	20	14	0	3	35	31	539
2014	11 to 20 years in current department or agency	8	26	41	14	9	0	3	23	34	145
2014	More than 20 years in current department or agency	2	29	42	13	10	0	4	24	32	52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	12	22	30	29	2	1	60	17	394
2020	3 to 10 years in current department or agency	8	15	23	32	20	1	1	53	24	319
2020	11 to 20 years in current department or agency	5	11	30	23	27	1	3	52	17	108
2020	More than 20 years in current department or agency	13	17	29	26	12	3	0	39	32	34
2019	Less than 3 years in current department or agency	5	12	26	25	27	2	1	54	19	336
2019	3 to 10 years in current department or agency	7	16	26	29	20	1	1	50	24	309
2019	11 to 20 years in current department or agency	8	12	25	25	27	1	1	53	21	101
2019	More than 20 years in current department or agency	10	4	40	33	13	0	0	46	13	31
2018	Less than 3 years in current department or agency	9	15	24	25	21	3	3	49	26	409
2018	3 to 10 years in current department or agency	11	13	29	28	17	0	2	46	25	327
2018	11 to 20 years in current department or agency	6	11	27	28	27	0	1	55	17	89
2018	More than 20 years in current department or agency	3	31	28	18	20	0	0	38	34	34
2017	Less than 3 years in current department or agency	5	15	25	22	24	4	6	51	22	329
2017	3 to 10 years in current department or agency	9	16	27	22	21	1	3	45	27	364
2017	11 to 20 years in current department or agency	6	16	20	26	22	2	8	53	25	99
2017	More than 20 years in current department or agency	2	13	23	37	25	0	0	62	15	40
2014	Less than 3 years in current department or agency	7	10	20	22	33	4	5	60	18	303
2014	3 to 10 years in current department or agency	7	17	24	25	22	1	3	50	25	539
2014	11 to 20 years in current department or agency	7	11	32	32	15	1	3	48	19	144
2014	More than 20 years in current department or agency	6	13	27	25	25	0	4	52	20	52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	9	26	27	29	2	2	58	15	395
2020	3 to 10 years in current department or agency	8	13	23	33	22	1	2	56	21	317
2020	11 to 20 years in current department or agency	6	7	29	29	28	0	2	58	13	108
2020	More than 20 years in current department or agency	13	13	28	27	17	3	0	45	26	34
2019	Less than 3 years in current department or agency	7	8	27	29	27	0	2	58	15	337
2019	3 to 10 years in current department or agency	10	14	24	27	23	0	2	52	24	310
2019	11 to 20 years in current department or agency	11	8	22	23	36	0	1	59	19	101
2019	More than 20 years in current department or agency	6	15	20	35	21	3	0	57	22	31
2018	Less than 3 years in current department or agency	8	13	26	26	22	2	1	51	22	410
2018	3 to 10 years in current department or agency	12	12	25	28	21	0	1	50	24	323
2018	11 to 20 years in current department or agency	9	10	30	25	25	0	1	51	19	89
2018	More than 20 years in current department or agency	6	16	34	19	24	0	0	44	22	35
2017	Less than 3 years in current department or agency	7	12	20	28	24	4	6	57	21	328
2017	3 to 10 years in current department or agency	14	15	27	21	21	1	3	43	29	366
2017	11 to 20 years in current department or agency	8	11	30	20	22	2	6	46	21	99
2017	More than 20 years in current department or agency	2	7	21	36	32	0	2	70	9	41
2014	Less than 3 years in current department or agency	7	12	20	25	28	2	5	57	21	304
2014	3 to 10 years in current department or agency	9	12	28	24	23	1	4	49	21	540
2014	11 to 20 years in current department or agency	8	12	29	31	19	0	1	51	20	143
2014	More than 20 years in current department or agency	2	19	27	23	25	0	4	50	22	52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	7	27	32	30	0	1	63	10	395
2020	3 to 10 years in current department or agency	5	9	27	37	20	0	1	58	14	316
2020	11 to 20 years in current department or agency	4	6	25	46	19	1	0	65	10	109
2020	More than 20 years in current department or agency	3	22	31	36	8	0	0	44	25	34
2019	Less than 3 years in current department or agency	3	6	17	38	33	1	2	73	10	336
2019	3 to 10 years in current department or agency	4	7	27	34	25	0	2	60	12	307
2019	11 to 20 years in current department or agency	4	7	32	24	33	0	0	57	11	101
2019	More than 20 years in current department or agency	4	7	41	42	6	0	0	48	10	31
2018	Less than 3 years in current department or agency	6	9	24	30	27	2	1	59	16	407
2018	3 to 10 years in current department or agency	6	11	26	35	22	0	1	57	17	326
2018	11 to 20 years in current department or agency	4	8	30	30	26	0	1	57	12	89
2018	More than 20 years in current department or agency	0	20	37	32	12	0	0	43	20	35
2017	Less than 3 years in current department or agency	3	9	27	30	24	2	3	58	13	329
2017	3 to 10 years in current department or agency	6	14	30	26	20	1	2	48	20	364
2017	11 to 20 years in current department or agency	7	8	24	32	24	0	4	59	16	99
2017	More than 20 years in current department or agency	2	10	24	34	28	0	2	63	12	41
2014	Less than 3 years in current department or agency	2	12	17	34	30	1	5	67	14	304
2014	3 to 10 years in current department or agency	4	13	27	31	22	0	3	54	18	537
2014	11 to 20 years in current department or agency	3	9	37	31	17	0	3	50	12	143
2014	More than 20 years in current department or agency	0	15	31	37	12	0	6	51	16	52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	13	23	28	26	2	2	57	19	394
2020	3 to 10 years in current department or agency	12	22	26	23	16	0	1	39	34	319
2020	11 to 20 years in current department or agency	11	14	32	23	20	0	0	43	25	109
2020	More than 20 years in current department or agency	6	24	37	28	5	0	0	33	30	34
2019	Less than 3 years in current department or agency	7	12	22	25	29	2	3	57	21	337
2019	3 to 10 years in current department or agency	10	18	29	24	17	0	1	42	29	309
2019	11 to 20 years in current department or agency	8	13	27	25	23	2	1	50	22	101
2019	More than 20 years in current department or agency	7	16	37	23	17	0	0	40	24	31
2018	Less than 3 years in current department or agency	8	17	23	23	23	2	4	49	26	408
2018	3 to 10 years in current department or agency	10	18	32	22	16	0	2	39	29	327
2018	11 to 20 years in current department or agency	7	19	23	27	22	1	1	50	26	89
2018	More than 20 years in current department or agency	14	19	41	14	12	0	0	26	33	35
2017	Less than 3 years in current department or agency	7	14	27	22	20	3	7	47	23	327
2017	3 to 10 years in current department or agency	14	21	26	21	16	1	2	38	36	367
2017	11 to 20 years in current department or agency	14	18	23	17	23	1	4	42	33	99
2017	More than 20 years in current department or agency	9	17	33	21	20	0	0	41	26	40
2014	Less than 3 years in current department or agency	8	17	18	18	29	3	6	52	28	303
2014	3 to 10 years in current department or agency	14	20	27	18	19	1	3	38	35	539
2014	11 to 20 years in current department or agency	11	19	32	16	17	0	5	35	31	144
2014	More than 20 years in current department or agency	13	25	31	15	10	0	6	27	41	52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	10	18	26	33	4	3	63	17	392
2020	3 to 10 years in current department or agency	8	12	25	30	22	1	1	53	21	318
2020	11 to 20 years in current department or agency	4	10	23	35	27	0	2	63	14	108
2020	More than 20 years in current department or agency	0	31	20	35	15	0	0	50	31	34
2019	Less than 3 years in current department or agency	6	14	22	26	25	4	3	55	21	337
2019	3 to 10 years in current department or agency	6	17	31	26	18	0	2	45	24	306
2019	11 to 20 years in current department or agency	4	14	26	30	24	1	1	55	18	100
2019	More than 20 years in current department or agency	0	15	42	23	20	0	0	42	15	31
2018	Less than 3 years in current department or agency	10	14	22	24	21	5	4	50	26	409
2018	3 to 10 years in current department or agency	8	15	29	25	21	1	2	47	23	325
2018	11 to 20 years in current department or agency	5	13	26	28	28	0	1	56	17	88
2018	More than 20 years in current department or agency	3	24	30	20	23	0	0	43	27	35
2017	Less than 3 years in current department or agency	7	11	25	23	22	5	7	51	20	327
2017	3 to 10 years in current department or agency	8	17	26	24	20	1	3	46	26	367
2017	11 to 20 years in current department or agency	7	16	25	20	26	1	6	49	24	99
2017	More than 20 years in current department or agency	0	12	31	27	24	2	2	54	13	41
2014	Less than 3 years in current department or agency	4	10	16	26	30	6	8	66	16	303
2014	3 to 10 years in current department or agency	5	14	25	29	23	1	4	55	19	537
2014	11 to 20 years in current department or agency	8	12	28	26	23	0	4	51	20	144
2014	More than 20 years in current department or agency	4	15	31	23	21	0	6	47	20	52

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	8	26	28	29	1	2	59	14	392
2020	3 to 10 years in current department or agency	8	9	30	30	21	1	1	52	17	317
2020	11 to 20 years in current department or agency	6	9	28	35	21	0	2	57	15	108
2020	More than 20 years in current department or agency	3	15	38	27	14	3	0	42	19	34
2019	Less than 3 years in current department or agency	7	9	28	28	25	2	2	55	17	337
2019	3 to 10 years in current department or agency	8	10	28	29	22	1	2	53	18	311
2019	11 to 20 years in current department or agency	9	10	21	29	28	1	3	59	19	101
2019	More than 20 years in current department or agency	7	14	28	29	21	0	0	50	22	31
2018	Less than 3 years in current department or agency	7	14	25	28	21	2	3	52	22	411
2018	3 to 10 years in current department or agency	8	14	28	30	18	1	1	49	23	325
2018	11 to 20 years in current department or agency	5	13	28	22	27	3	1	51	20	88
2018	More than 20 years in current department or agency	5	3	50	19	23	0	0	42	8	34
2017	Less than 3 years in current department or agency	6	10	27	26	21	4	7	52	17	328
2017	3 to 10 years in current department or agency	10	11	31	25	19	1	2	46	22	367
2017	11 to 20 years in current department or agency	6	12	28	26	23	2	4	51	19	99
2017	More than 20 years in current department or agency	4	9	27	26	28	3	2	57	14	40
2014	Less than 3 years in current department or agency	4	13	27	23	27	3	3	53	18	303
2014	3 to 10 years in current department or agency	9	16	28	24	19	1	3	45	26	538
2014	11 to 20 years in current department or agency	7	14	30	26	20	1	2	47	22	143
2014	More than 20 years in current department or agency	8	8	41	22	10	2	8	36	18	49

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	9	28	31	28	0	1	60	11	393
2020	3 to 10 years in current department or agency	6	11	28	31	23	0	0	55	17	320
2020	11 to 20 years in current department or agency	5	11	29	25	28	1	1	54	16	109
2020	More than 20 years in current department or agency	3	7	36	38	16	0	0	54	10	34
2019	Less than 3 years in current department or agency	7	11	26	29	26	0	1	56	18	336
2019	3 to 10 years in current department or agency	5	13	29	29	22	0	1	52	19	310
2019	11 to 20 years in current department or agency	2	13	20	32	32	0	1	64	15	101
2019	More than 20 years in current department or agency	4	7	35	32	23	0	0	54	10	31

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	29	12	5	3	8	6	76	10	394
2020	3 to 10 years in current department or agency	35	29	15	7	8	2	4	68	16	319
2020	11 to 20 years in current department or agency	32	26	17	6	9	5	3	64	17	108
2020	More than 20 years in current department or agency	35	38	6	7	5	5	3	80	14	34
2019	Less than 3 years in current department or agency	36	25	13	9	5	9	4	70	16	337
2019	3 to 10 years in current department or agency	37	27	17	8	7	3	2	67	15	311
2019	11 to 20 years in current department or agency	40	24	14	6	7	5	5	70	15	101
2019	More than 20 years in current department or agency	48	28	12	0	4	3	6	83	4	31
2018	Less than 3 years in current department or agency	27	22	19	10	5	10	6	59	18	409
2018	3 to 10 years in current department or agency	31	32	13	12	6	4	1	66	20	328
2018	11 to 20 years in current department or agency	28	29	23	8	3	5	3	62	13	89
2018	More than 20 years in current department or agency	33	42	13	0	6	5	0	79	6	34
2017	Less than 3 years in current department or agency	35	26	13	6	6	8	6	71	13	330
2017	3 to 10 years in current department or agency	29	30	16	9	9	3	3	63	20	367
2017	11 to 20 years in current department or agency	32	25	21	8	8	4	2	60	17	99
2017	More than 20 years in current department or agency	40	30	12	0	2	10	5	83	3	41
2014	Less than 3 years in current department or agency	37	23	11	8	6	8	7	71	17	304
2014	3 to 10 years in current department or agency	30	30	13	10	10	2	4	64	22	540
2014	11 to 20 years in current department or agency	34	28	12	12	10	2	2	65	23	145
2014	More than 20 years in current department or agency	35	37	15	10	0	2	2	74	10	52

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	20	7	6	2	1	0	85	8	394
2020	3 to 10 years in current department or agency	54	26	6	7	7	1	0	80	14	318
2020	11 to 20 years in current department or agency	51	28	6	9	6	0	1	79	15	109
2020	More than 20 years in current department or agency	49	27	15	6	3	0	0	77	8	34
2019	Less than 3 years in current department or agency	59	24	5	9	2	1	1	83	12	338
2019	3 to 10 years in current department or agency	56	25	7	6	6	0	0	81	12	312
2019	11 to 20 years in current department or agency	57	18	6	13	5	1	0	76	18	101
2019	More than 20 years in current department or agency	51	33	3	10	4	0	0	84	13	31
2018	Less than 3 years in current department or agency	50	28	7	9	4	1	1	80	13	409
2018	3 to 10 years in current department or agency	47	29	8	10	5	1	0	77	15	327
2018	11 to 20 years in current department or agency	48	27	10	10	6	0	0	74	16	89
2018	More than 20 years in current department or agency	56	32	9	0	3	0	0	88	3	34
2017	Less than 3 years in current department or agency	57	27	5	4	5	1	0	86	9	330
2017	3 to 10 years in current department or agency	44	27	11	11	8	0	0	71	18	367
2017	11 to 20 years in current department or agency	56	17	6	14	7	0	0	73	21	99
2017	More than 20 years in current department or agency	55	35	7	0	2	0	0	90	2	40
2014	Less than 3 years in current department or agency	53	23	10	7	4	1	2	79	11	304
2014	3 to 10 years in current department or agency	46	26	8	11	7	0	1	73	18	540
2014	11 to 20 years in current department or agency	43	30	12	7	8	0	0	73	15	145
2014	More than 20 years in current department or agency	48	44	4	4	0	0	0	92	4	52

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	24	4	4	1	0	0	92	5	392
2020	3 to 10 years in current department or agency	59	26	4	8	2	0	0	85	10	318
2020	11 to 20 years in current department or agency	55	32	4	5	5	0	0	87	9	109
2020	More than 20 years in current department or agency	56	35	3	0	5	0	0	91	5	34
2019	Less than 3 years in current department or agency	65	24	6	4	1	0	0	89	5	338
2019	3 to 10 years in current department or agency	57	28	7	6	3	0	0	84	9	312
2019	11 to 20 years in current department or agency	61	25	2	9	2	1	0	87	11	101
2019	More than 20 years in current department or agency	63	29	4	4	0	0	0	93	4	31
2018	Less than 3 years in current department or agency	52	32	5	8	3	0	0	84	11	409
2018	3 to 10 years in current department or agency	52	33	7	6	2	0	0	85	8	324
2018	11 to 20 years in current department or agency	51	35	6	7	1	0	0	86	8	86
2018	More than 20 years in current department or agency	50	44	3	0	3	0	0	94	3	34
2017	Less than 3 years in current department or agency	59	31	2	6	3	0	0	90	8	329
2017	3 to 10 years in current department or agency	46	36	7	7	4	0	0	82	11	366
2017	11 to 20 years in current department or agency	57	31	7	2	3	0	0	88	5	99
2017	More than 20 years in current department or agency	56	31	7	4	0	0	2	88	5	41
2014	Less than 3 years in current department or agency	59	28	5	6	1	0	1	88	7	304
2014	3 to 10 years in current department or agency	44	35	9	6	5	0	1	80	11	540
2014	11 to 20 years in current department or agency	46	35	8	9	2	1	0	81	11	145
2014	More than 20 years in current department or agency	48	42	4	6	0	0	0	90	6	52

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	31	6	3	1	1	91	4	393
2020	3 to 10 years in current department or agency	56	29	5	7	3	0	85	10	319
2020	11 to 20 years in current department or agency	47	31	14	4	4	1	78	8	108
2020	More than 20 years in current department or agency	41	40	18	0	0	0	82	0	34
2019	Less than 3 years in current department or agency	61	28	6	3	2	0	89	5	336
2019	3 to 10 years in current department or agency	54	30	7	6	2	1	85	8	312
2019	11 to 20 years in current department or agency	47	35	7	9	2	1	83	11	101
2019	More than 20 years in current department or agency	49	32	9	4	4	3	83	8	31
2018	Less than 3 years in current department or agency	53	32	6	4	3	1	86	7	410
2018	3 to 10 years in current department or agency	46	38	11	2	2	0	85	4	328
2018	11 to 20 years in current department or agency	41	40	11	5	1	2	83	6	89
2018	More than 20 years in current department or agency	37	48	13	3	0	0	84	3	33

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	19	7	4	2	5	3	85	7	395
2020	3 to 10 years in current department or agency	56	19	12	3	4	3	3	80	7	319
2020	11 to 20 years in current department or agency	52	20	14	2	7	2	3	76	9	109
2020	More than 20 years in current department or agency	58	39	0	0	0	3	0	100	0	34

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	21	7	3	2	0	5	88	5	393
2020	3 to 10 years in current department or agency	58	21	11	4	2	0	3	82	6	317
2020	11 to 20 years in current department or agency	49	33	7	3	2	1	5	87	5	109
2020	More than 20 years in current department or agency	62	22	0	8	3	0	5	88	12	34
2019	Less than 3 years in current department or agency	56	23	10	3	2	0	5	84	6	337
2019	3 to 10 years in current department or agency	62	19	9	3	2	1	4	86	5	310
2019	11 to 20 years in current department or agency	51	22	11	3	2	4	8	83	5	101
2019	More than 20 years in current department or agency	53	13	19	6	3	0	6	70	10	31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	28	11	5	3	0	2	82	8	393
2020	3 to 10 years in current department or agency	52	26	8	8	5	0	1	79	13	318
2020	11 to 20 years in current department or agency	46	24	17	6	7	0	1	70	13	109
2020	More than 20 years in current department or agency	32	47	5	10	3	0	2	81	14	34
2019	Less than 3 years in current department or agency	51	27	9	6	6	0	2	79	12	336
2019	3 to 10 years in current department or agency	49	31	7	7	4	0	2	82	11	310
2019	11 to 20 years in current department or agency	53	17	16	4	6	1	3	73	11	101
2019	More than 20 years in current department or agency	46	35	10	3	4	0	3	83	7	30
2018	Less than 3 years in current department or agency	49	28	9	7	4	1	2	79	12	410
2018	3 to 10 years in current department or agency	46	35	8	6	3	1	2	82	10	324
2018	11 to 20 years in current department or agency	48	31	11	5	3	1	0	80	8	89
2018	More than 20 years in current department or agency	32	30	12	15	5	0	5	66	22	34
2017	Less than 3 years in current department or agency	49	29	10	7	4	0	1	79	11	330
2017	3 to 10 years in current department or agency	40	35	9	9	5	1	1	76	15	367
2017	11 to 20 years in current department or agency	43	31	9	12	3	0	1	75	15	99
2017	More than 20 years in current department or agency	50	24	15	2	6	0	4	76	8	40
2014	Less than 3 years in current department or agency	49	33	8	5	3	0	2	84	8	304
2014	3 to 10 years in current department or agency	42	30	12	8	5	0	2	75	13	539
2014	11 to 20 years in current department or agency	39	39	9	7	6	0	0	78	13	145
2014	More than 20 years in current department or agency	42	35	12	6	2	0	4	80	8	52

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	23	10	1	3	2	2	86	4	392
2020	3 to 10 years in current department or agency	57	19	10	5	5	1	3	79	11	318
2020	11 to 20 years in current department or agency	46	19	19	5	7	1	3	68	13	107
2020	More than 20 years in current department or agency	50	25	10	3	3	3	5	82	7	34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	25	8	6	2	0	2	84	8	393
2020	3 to 10 years in current department or agency	52	25	10	8	4	0	1	78	12	318
2020	11 to 20 years in current department or agency	49	27	12	5	6	0	2	77	11	109
2020	More than 20 years in current department or agency	39	46	0	6	6	0	2	88	12	34
2019	Less than 3 years in current department or agency	54	25	10	6	3	1	1	81	9	336
2019	3 to 10 years in current department or agency	52	28	7	8	2	1	2	82	10	309
2019	11 to 20 years in current department or agency	56	24	5	6	7	0	2	81	14	100
2019	More than 20 years in current department or agency	60	14	13	4	7	0	3	76	11	30
2018	Less than 3 years in current department or agency	51	28	8	7	3	1	1	81	10	410
2018	3 to 10 years in current department or agency	48	27	9	7	6	1	2	77	14	326
2018	11 to 20 years in current department or agency	47	41	4	3	2	1	1	91	5	89
2018	More than 20 years in current department or agency	39	29	18	6	3	0	5	72	9	34
2017	Less than 3 years in current department or agency	54	31	6	4	3	1	1	87	7	329
2017	3 to 10 years in current department or agency	41	36	10	5	6	0	1	78	12	366
2017	11 to 20 years in current department or agency	47	31	6	9	5	0	2	80	15	99
2017	More than 20 years in current department or agency	55	19	14	6	2	0	4	77	8	40
2014	Less than 3 years in current department or agency	55	27	10	4	2	0	1	83	6	304
2014	3 to 10 years in current department or agency	44	29	10	9	6	0	2	76	15	540
2014	11 to 20 years in current department or agency	42	39	9	7	3	0	0	81	10	145
2014	More than 20 years in current department or agency	42	40	12	2	0	0	4	86	2	52

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	49	51	395
2020	3 to 10 years in current department or agency	47	53	319
2020	11 to 20 years in current department or agency	46	54	109
2020	More than 20 years in current department or agency	43	57	34

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	15	5	1	1	2	7	93	2	395
2020	3 to 10 years in current department or agency	72	11	7	2	1	1	6	89	3	318
2020	11 to 20 years in current department or agency	59	18	8	3	0	2	11	88	3	109
2020	More than 20 years in current department or agency	68	15	0	0	3	3	11	97	3	34

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	20	6	3	3	0	1	88	6	395
2020	3 to 10 years in current department or agency	65	15	10	6	3	0	1	81	9	319
2020	11 to 20 years in current department or agency	61	12	12	7	7	0	2	74	13	109
2020	More than 20 years in current department or agency	59	27	5	3	3	0	2	88	7	34
2019	Less than 3 years in current department or agency	62	21	5	7	4	0	1	84	11	338
2019	3 to 10 years in current department or agency	58	25	6	6	4	0	2	84	10	312
2019	11 to 20 years in current department or agency	58	17	13	5	6	0	2	76	10	101
2019	More than 20 years in current department or agency	56	19	15	3	4	0	3	78	7	31
2018	Less than 3 years in current department or agency	54	27	8	5	5	1	1	81	10	410
2018	3 to 10 years in current department or agency	51	27	10	5	5	0	2	79	10	325
2018	11 to 20 years in current department or agency	54	26	8	6	5	1	0	81	11	89
2018	More than 20 years in current department or agency	39	35	12	3	5	0	5	78	9	34
2017	Less than 3 years in current department or agency	62	22	7	6	3	0	0	84	9	330
2017	3 to 10 years in current department or agency	50	26	9	8	5	0	2	77	14	364
2017	11 to 20 years in current department or agency	53	26	10	5	4	0	1	80	9	99
2017	More than 20 years in current department or agency	48	38	5	0	6	0	4	89	6	41
2014	Less than 3 years in current department or agency	61	20	9	6	2	0	1	83	8	303
2014	3 to 10 years in current department or agency	53	24	9	6	5	0	2	80	11	539
2014	11 to 20 years in current department or agency	52	31	8	5	3	0	0	83	8	145
2014	More than 20 years in current department or agency	52	29	10	2	4	0	4	84	6	52

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	23	7	5	2	2	0	86	7	394
2020	3 to 10 years in current department or agency	48	26	10	8	7	1	0	75	15	318
2020	11 to 20 years in current department or agency	37	31	12	6	12	2	0	69	18	108
2020	More than 20 years in current department or agency	41	32	9	3	12	3	0	75	16	34
2019	Less than 3 years in current department or agency	56	27	5	5	3	3	0	86	8	335
2019	3 to 10 years in current department or agency	37	32	13	8	7	3	0	72	15	311
2019	11 to 20 years in current department or agency	42	28	13	6	8	1	1	72	15	101
2019	More than 20 years in current department or agency	33	50	8	3	7	0	0	83	10	31
2018	Less than 3 years in current department or agency	42	30	11	7	5	4	1	76	13	409
2018	3 to 10 years in current department or agency	34	34	13	8	8	1	1	70	17	328
2018	11 to 20 years in current department or agency	36	33	16	8	5	1	1	71	13	89
2018	More than 20 years in current department or agency	29	26	22	17	5	0	0	55	23	35
2017	Less than 3 years in current department or agency	44	33	9	5	5	5	0	81	10	330
2017	3 to 10 years in current department or agency	33	29	17	10	9	2	0	63	20	367
2017	11 to 20 years in current department or agency	34	32	10	12	10	3	0	68	22	99
2017	More than 20 years in current department or agency	36	38	10	8	7	0	2	75	15	41
2014	Less than 3 years in current department or agency	50	29	8	5	5	4	0	82	10	304
2014	3 to 10 years in current department or agency	33	35	12	10	7	2	0	69	18	538
2014	11 to 20 years in current department or agency	35	28	14	8	12	3	0	65	21	145
2014	More than 20 years in current department or agency	37	37	12	10	2	2	2	76	12	52

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	25	9	5	3	1	0	83	8	393
2020	3 to 10 years in current department or agency	46	23	12	10	8	1	0	69	18	318
2020	11 to 20 years in current department or agency	38	32	9	11	10	0	0	69	21	109
2020	More than 20 years in current department or agency	38	40	3	6	12	0	0	78	18	34
2019	Less than 3 years in current department or agency	55	28	6	5	5	1	0	84	10	335
2019	3 to 10 years in current department or agency	38	31	12	11	7	1	0	70	18	309
2019	11 to 20 years in current department or agency	40	35	9	7	8	0	1	76	15	101
2019	More than 20 years in current department or agency	35	44	15	0	7	0	0	78	7	31
2018	Less than 3 years in current department or agency	41	30	12	10	3	3	1	74	14	407
2018	3 to 10 years in current department or agency	33	32	11	11	11	0	1	66	22	328
2018	11 to 20 years in current department or agency	36	32	13	10	8	0	1	68	18	89
2018	More than 20 years in current department or agency	31	32	19	6	12	0	0	63	18	35
2017	Less than 3 years in current department or agency	45	32	10	6	5	3	0	79	11	330
2017	3 to 10 years in current department or agency	33	26	16	14	9	1	0	59	24	366
2017	11 to 20 years in current department or agency	34	31	13	13	8	1	0	65	22	98
2017	More than 20 years in current department or agency	37	28	21	6	7	0	2	66	13	40
2014	Less than 3 years in current department or agency	51	28	9	6	4	2	0	81	10	302
2014	3 to 10 years in current department or agency	33	31	15	11	10	0	1	64	21	540
2014	11 to 20 years in current department or agency	29	31	16	13	10	1	0	60	24	144
2014	More than 20 years in current department or agency	31	44	12	10	2	0	2	76	12	52

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	32	9	9	3	2	0	78	13	395
2020	3 to 10 years in current department or agency	37	29	11	12	10	1	0	67	22	318
2020	11 to 20 years in current department or agency	30	35	12	10	13	0	0	65	23	108
2020	More than 20 years in current department or agency	36	22	18	9	12	2	0	60	22	34
2019	Less than 3 years in current department or agency	40	34	9	8	5	4	0	78	13	335
2019	3 to 10 years in current department or agency	31	31	13	15	8	3	0	63	24	309
2019	11 to 20 years in current department or agency	36	28	14	12	5	4	1	67	18	101
2019	More than 20 years in current department or agency	27	35	18	7	4	9	0	69	11	31
2018	Less than 3 years in current department or agency	29	34	14	13	5	5	1	67	19	406
2018	3 to 10 years in current department or agency	23	31	16	16	12	1	1	55	28	328
2018	11 to 20 years in current department or agency	30	24	20	13	8	3	1	57	22	89
2018	More than 20 years in current department or agency	21	31	30	9	9	0	0	52	18	35
2017	Less than 3 years in current department or agency	35	32	10	11	5	6	0	72	17	328
2017	3 to 10 years in current department or agency	25	29	19	14	11	2	0	55	26	367
2017	11 to 20 years in current department or agency	28	36	8	15	9	3	0	67	25	99
2017	More than 20 years in current department or agency	31	28	22	10	7	0	2	61	17	41
2014	Less than 3 years in current department or agency	40	30	12	9	4	5	0	74	14	304
2014	3 to 10 years in current department or agency	26	32	16	14	10	2	1	59	24	539
2014	11 to 20 years in current department or agency	21	34	15	16	8	5	0	59	25	145
2014	More than 20 years in current department or agency	25	33	29	8	2	2	2	60	10	52

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	7	12	5	1	0	76	17	392
2020	3 to 10 years in current department or agency	32	30	13	14	10	1	0	63	24	317
2020	11 to 20 years in current department or agency	25	33	18	12	11	1	0	58	23	108
2020	More than 20 years in current department or agency	36	19	17	16	13	0	0	54	29	34
2019	Less than 3 years in current department or agency	40	34	10	8	4	3	0	77	13	335
2019	3 to 10 years in current department or agency	26	36	13	15	8	2	0	63	24	310
2019	11 to 20 years in current department or agency	33	30	13	14	7	1	1	65	21	101
2019	More than 20 years in current department or agency	33	26	24	10	7	0	0	60	17	31
2018	Less than 3 years in current department or agency	28	37	12	13	6	3	1	67	20	407
2018	3 to 10 years in current department or agency	23	34	15	15	12	0	0	57	28	329
2018	11 to 20 years in current department or agency	26	28	16	19	7	1	1	56	27	90
2018	More than 20 years in current department or agency	18	29	31	19	3	0	0	47	22	35
2017	Less than 3 years in current department or agency	34	36	9	13	5	3	0	72	19	330
2017	3 to 10 years in current department or agency	25	33	13	15	13	1	1	59	28	366
2017	11 to 20 years in current department or agency	24	31	14	22	8	1	0	55	31	99
2017	More than 20 years in current department or agency	20	47	20	10	2	0	2	68	12	41
2014	Less than 3 years in current department or agency	40	31	10	9	5	4	1	75	15	304
2014	3 to 10 years in current department or agency	24	31	15	17	11	1	1	56	29	540
2014	11 to 20 years in current department or agency	25	33	14	17	11	0	0	58	28	145
2014	More than 20 years in current department or agency	17	42	19	15	2	2	2	62	18	52

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	20	11	5	3	3	2	79	9	395
2020	3 to 10 years in current department or agency	56	23	8	1	5	2	5	84	7	319
2020	11 to 20 years in current department or agency	49	21	11	3	7	2	7	77	11	109
2020	More than 20 years in current department or agency	47	30	9	5	0	3	6	84	6	34
2019	Less than 3 years in current department or agency	66	16	8	3	3	3	1	86	6	336
2019	3 to 10 years in current department or agency	54	23	9	5	2	3	5	83	8	312
2019	11 to 20 years in current department or agency	47	26	13	4	5	1	5	78	9	101
2019	More than 20 years in current department or agency	40	29	6	0	11	3	11	80	13	31

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	35	8	7	1	1	84	8	395
2020	3 to 10 years in current department or agency	38	39	10	7	6	0	77	13	319
2020	11 to 20 years in current department or agency	38	40	9	7	6	0	78	13	109
2020	More than 20 years in current department or agency	30	46	11	13	0	0	76	13	34
2019	Less than 3 years in current department or agency	47	36	8	6	2	1	84	8	337
2019	3 to 10 years in current department or agency	33	44	8	9	5	1	78	14	312
2019	11 to 20 years in current department or agency	46	33	10	7	4	0	79	11	101
2019	More than 20 years in current department or agency	33	57	3	3	4	0	90	7	29
2018	Less than 3 years in current department or agency	35	44	10	8	2	0	79	11	407
2018	3 to 10 years in current department or agency	30	40	14	11	5	0	70	15	326
2018	11 to 20 years in current department or agency	37	43	11	6	4	0	80	10	90
2018	More than 20 years in current department or agency	27	50	8	15	0	0	77	15	34
2017	Less than 3 years in current department or agency	41	39	10	7	3	1	80	10	330
2017	3 to 10 years in current department or agency	32	38	12	11	7	0	71	18	367
2017	11 to 20 years in current department or agency	43	32	14	5	5	1	76	10	99
2017	More than 20 years in current department or agency	36	59	3	0	2	0	95	2	41
2014	Less than 3 years in current department or agency	49	36	8	3	3	1	86	5	304
2014	3 to 10 years in current department or agency	38	37	12	8	5	1	75	13	540
2014	11 to 20 years in current department or agency	31	41	14	10	4	0	72	14	145
2014	More than 20 years in current department or agency	29	54	12	4	2	0	83	6	52

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	39	10	10	3	3	76	13	394
2020	3 to 10 years in current department or agency	27	37	16	10	9	1	64	19	318
2020	11 to 20 years in current department or agency	31	34	13	16	6	0	65	22	106
2020	More than 20 years in current department or agency	24	45	9	13	10	0	69	22	33
2019	Less than 3 years in current department or agency	33	33	13	12	5	4	69	17	337
2019	3 to 10 years in current department or agency	21	42	11	17	9	0	63	26	309
2019	11 to 20 years in current department or agency	28	38	10	14	8	2	68	22	99
2019	More than 20 years in current department or agency	22	51	15	9	4	0	73	13	30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	30	9	6	2	2	0	82	9	395
2020	3 to 10 years in current department or agency	44	30	10	8	6	1	0	76	15	319
2020	11 to 20 years in current department or agency	39	30	12	10	7	1	2	71	17	105
2020	More than 20 years in current department or agency	34	50	3	7	6	0	0	84	13	34
2019	Less than 3 years in current department or agency	51	26	8	7	5	4	1	80	12	335
2019	3 to 10 years in current department or agency	43	33	9	9	5	1	0	77	14	312
2019	11 to 20 years in current department or agency	45	26	9	10	4	4	1	75	15	101
2019	More than 20 years in current department or agency	40	39	9	6	4	3	0	81	10	30
2018	Less than 3 years in current department or agency	38	32	11	9	4	3	2	74	14	407
2018	3 to 10 years in current department or agency	41	33	11	9	5	1	1	75	14	327
2018	11 to 20 years in current department or agency	47	31	8	8	2	3	0	81	11	91
2018	More than 20 years in current department or agency	37	39	9	15	0	0	0	76	15	34
2017	Less than 3 years in current department or agency	48	29	10	6	2	5	1	81	8	330
2017	3 to 10 years in current department or agency	37	32	12	11	5	1	1	71	17	367
2017	11 to 20 years in current department or agency	42	33	10	9	4	1	1	77	13	98
2017	More than 20 years in current department or agency	48	29	19	0	4	0	0	77	4	41
2014	Less than 3 years in current department or agency	51	28	8	6	3	1	3	83	10	304
2014	3 to 10 years in current department or agency	45	29	11	7	5	1	1	76	13	540
2014	11 to 20 years in current department or agency	46	31	6	7	8	1	0	78	15	145
2014	More than 20 years in current department or agency	44	44	8	2	0	2	0	90	2	52

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	31	12	5	1	2	81	6	395
2020	3 to 10 years in current department or agency	44	31	14	5	5	1	75	11	316
2020	11 to 20 years in current department or agency	39	29	17	8	6	1	69	14	109
2020	More than 20 years in current department or agency	36	44	11	3	6	0	80	9	34
2019	Less than 3 years in current department or agency	47	32	12	5	2	2	81	7	336
2019	3 to 10 years in current department or agency	38	31	16	8	6	1	70	14	311
2019	11 to 20 years in current department or agency	41	33	13	7	4	1	75	12	101
2019	More than 20 years in current department or agency	33	37	20	3	4	3	72	7	30
2018	Less than 3 years in current department or agency	40	34	13	7	3	3	76	11	407
2018	3 to 10 years in current department or agency	36	30	17	11	7	1	66	17	326
2018	11 to 20 years in current department or agency	37	38	14	7	4	1	75	11	91
2018	More than 20 years in current department or agency	38	30	23	6	3	0	68	9	34

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	21	17	4	7	11	3	67	13	394
2020	3 to 10 years in current department or agency	35	18	14	11	9	8	4	61	23	318
2020	11 to 20 years in current department or agency	28	22	15	12	15	7	1	54	29	109
2020	More than 20 years in current department or agency	25	48	3	6	10	9	0	79	17	33
2019	Less than 3 years in current department or agency	33	20	16	5	7	13	5	65	15	336
2019	3 to 10 years in current department or agency	28	20	16	11	14	9	2	54	28	309
2019	11 to 20 years in current department or agency	27	24	16	14	11	8	2	56	27	101
2019	More than 20 years in current department or agency	27	30	20	8	7	6	3	63	16	30
2018	Less than 3 years in current department or agency	22	23	16	10	7	16	5	58	22	407
2018	3 to 10 years in current department or agency	25	17	19	10	17	7	4	48	31	327
2018	11 to 20 years in current department or agency	27	30	12	9	10	10	1	65	22	91
2018	More than 20 years in current department or agency	26	20	15	19	5	6	8	54	28	34
2017	Less than 3 years in current department or agency	25	22	13	8	8	19	5	62	21	330
2017	3 to 10 years in current department or agency	22	16	18	16	17	8	4	43	37	367
2017	11 to 20 years in current department or agency	22	27	18	10	13	9	1	54	26	98
2017	More than 20 years in current department or agency	32	19	21	4	10	4	9	59	17	41
2014	Less than 3 years in current department or agency	27	16	13	10	7	16	10	58	23	304
2014	3 to 10 years in current department or agency	20	17	18	13	15	9	8	45	33	540
2014	11 to 20 years in current department or agency	22	24	11	15	17	9	2	52	36	145
2014	More than 20 years in current department or agency	25	15	35	10	4	8	4	46	15	52

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	31	10	7	3	4	0	79	10	391
2020	3 to 10 years in current department or agency	40	28	14	10	8	1	0	69	18	318
2020	11 to 20 years in current department or agency	32	31	18	11	8	1	0	63	18	109
2020	More than 20 years in current department or agency	21	40	25	9	3	3	0	62	12	34
2019	Less than 3 years in current department or agency	42	30	14	5	5	4	0	74	11	338
2019	3 to 10 years in current department or agency	36	31	12	11	9	1	0	69	20	312
2019	11 to 20 years in current department or agency	38	26	13	13	5	3	1	67	19	100
2019	More than 20 years in current department or agency	29	45	13	3	4	3	4	79	7	30
2018	Less than 3 years in current department or agency	35	30	13	11	6	6	0	69	18	404
2018	3 to 10 years in current department or agency	34	30	13	14	8	1	0	65	22	326
2018	11 to 20 years in current department or agency	28	42	14	8	6	1	1	72	14	91
2018	More than 20 years in current department or agency	30	43	24	3	0	0	0	73	3	34
2017	Less than 3 years in current department or agency	38	30	11	8	4	9	0	75	13	328
2017	3 to 10 years in current department or agency	35	29	13	12	9	1	1	66	21	367
2017	11 to 20 years in current department or agency	34	37	8	10	7	4	0	73	18	99
2017	More than 20 years in current department or agency	52	33	9	4	2	0	0	85	6	41
2014	Less than 3 years in current department or agency	43	30	9	5	4	9	1	80	10	304
2014	3 to 10 years in current department or agency	36	27	13	14	7	1	1	65	22	538
2014	11 to 20 years in current department or agency	31	32	12	13	11	1	0	64	24	144
2014	More than 20 years in current department or agency	38	40	12	6	0	2	2	82	6	52

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	24	15	13	12	4	6	56	27	394
2020	3 to 10 years in current department or agency	19	21	14	13	24	2	8	44	40	320
2020	11 to 20 years in current department or agency	15	16	17	23	19	1	10	35	47	109
2020	More than 20 years in current department or agency	12	25	22	19	9	0	13	43	31	34
2019	Less than 3 years in current department or agency	26	26	15	12	12	4	7	57	26	337
2019	3 to 10 years in current department or agency	18	25	13	20	19	0	6	46	41	312
2019	11 to 20 years in current department or agency	16	24	16	16	24	0	4	42	41	100
2019	More than 20 years in current department or agency	16	17	20	15	16	3	13	39	37	31
2018	Less than 3 years in current department or agency	22	26	15	11	15	5	6	54	29	407
2018	3 to 10 years in current department or agency	16	18	14	19	26	2	6	36	48	327
2018	11 to 20 years in current department or agency	14	24	10	20	24	2	7	41	48	91
2018	More than 20 years in current department or agency	9	33	20	12	19	0	8	45	33	34
2017	Less than 3 years in current department or agency	23	22	10	16	16	9	5	52	36	329
2017	3 to 10 years in current department or agency	17	18	14	18	25	1	8	38	46	364
2017	11 to 20 years in current department or agency	15	21	9	22	21	2	10	41	49	99
2017	More than 20 years in current department or agency	19	20	19	11	16	0	16	47	31	41
2014	Less than 3 years in current department or agency	22	20	13	17	13	4	12	50	35	304
2014	3 to 10 years in current department or agency	16	18	11	16	29	1	9	38	50	540
2014	11 to 20 years in current department or agency	12	17	16	21	26	0	9	32	51	145
2014	More than 20 years in current department or agency	8	25	29	10	17	2	10	37	30	52

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	19	12	7	2	1	3	78	9	394
2020	3 to 10 years in current department or agency	58	21	9	5	4	1	2	82	9	319
2020	11 to 20 years in current department or agency	55	21	14	3	3	3	3	80	6	109
2020	More than 20 years in current department or agency	61	21	9	3	3	0	2	85	6	34
2019	Less than 3 years in current department or agency	60	20	8	5	2	0	4	84	8	338
2019	3 to 10 years in current department or agency	60	19	10	4	3	1	3	82	8	311
2019	11 to 20 years in current department or agency	64	16	13	3	2	2	0	82	5	100
2019	More than 20 years in current department or agency	75	13	3	0	0	0	10	97	0	31

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	20	11	6	2	0	3	80	8	395
2020	3 to 10 years in current department or agency	59	18	13	3	3	1	2	80	7	317
2020	11 to 20 years in current department or agency	58	27	3	2	3	3	3	91	6	109
2020	More than 20 years in current department or agency	53	20	13	2	3	3	5	80	6	34
2019	Less than 3 years in current department or agency	59	20	8	5	2	1	4	84	8	338
2019	3 to 10 years in current department or agency	58	20	10	4	3	1	3	81	8	310
2019	11 to 20 years in current department or agency	60	16	12	4	3	2	4	80	7	101
2019	More than 20 years in current department or agency	78	3	10	3	0	0	7	87	3	31

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	86	6	1	1	1	2	3	97	2	395
2020	3 to 10 years in current department or agency	80	6	4	2	3	2	3	91	5	319
2020	11 to 20 years in current department or agency	74	8	4	3	3	6	3	89	7	109
2020	More than 20 years in current department or agency	71	9	12	6	0	0	2	81	6	34
2019	Less than 3 years in current department or agency	81	8	4	0	2	1	4	94	2	338
2019	3 to 10 years in current department or agency	76	9	3	2	3	3	4	91	5	311
2019	11 to 20 years in current department or agency	79	4	5	3	3	4	1	89	6	101
2019	More than 20 years in current department or agency	71	10	3	0	4	3	10	92	4	31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	10	2	1	1	1	5	96	2	393
2020	3 to 10 years in current department or agency	82	7	1	1	2	1	7	96	3	316
2020	11 to 20 years in current department or agency	76	11	1	5	0	3	4	94	5	108
2020	More than 20 years in current department or agency	62	18	8	3	0	0	8	87	4	34
2019	Less than 3 years in current department or agency	86	3	0	1	1	1	8	98	2	335
2019	3 to 10 years in current department or agency	81	6	2	1	0	1	8	96	1	309
2019	11 to 20 years in current department or agency	88	4	0	0	2	2	4	98	2	101
2019	More than 20 years in current department or agency	71	3	9	0	0	0	17	89	0	31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	40	12	3	2	1	1	83	5	394
2020	3 to 10 years in current department or agency	39	37	12	6	5	1	0	77	11	315
2020	11 to 20 years in current department or agency	27	47	12	11	3	0	0	74	14	107
2020	More than 20 years in current department or agency	26	53	13	7	0	0	0	80	7	34
2019	Less than 3 years in current department or agency	42	39	10	5	1	2	1	83	7	338
2019	3 to 10 years in current department or agency	37	36	13	9	3	1	1	74	13	310
2019	11 to 20 years in current department or agency	34	37	17	7	2	3	0	74	9	100
2019	More than 20 years in current department or agency	22	51	18	7	0	0	3	74	7	31
2018	Less than 3 years in current department or agency	37	40	13	3	4	2	0	79	7	407
2018	3 to 10 years in current department or agency	34	36	17	7	5	1	0	70	13	327
2018	11 to 20 years in current department or agency	24	47	17	11	1	0	0	71	12	91
2018	More than 20 years in current department or agency	29	49	9	10	3	0	0	78	13	34
2017	Less than 3 years in current department or agency	39	38	11	6	3	2	1	80	9	327
2017	3 to 10 years in current department or agency	29	37	15	11	5	2	0	68	17	366
2017	11 to 20 years in current department or agency	29	38	16	12	3	0	1	68	15	99
2017	More than 20 years in current department or agency	36	32	24	0	7	0	2	69	7	41

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	30	8	3	2	2	0	87	5	394
2020	3 to 10 years in current department or agency	48	31	8	8	5	0	0	79	13	314
2020	11 to 20 years in current department or agency	39	37	11	7	5	0	0	77	12	109
2020	More than 20 years in current department or agency	39	37	17	3	4	0	0	76	7	33
2019	Less than 3 years in current department or agency	59	28	6	4	2	1	0	88	6	338
2019	3 to 10 years in current department or agency	48	32	11	6	3	0	0	80	9	310
2019	11 to 20 years in current department or agency	45	30	12	6	6	2	0	76	12	101
2019	More than 20 years in current department or agency	38	44	6	3	7	3	0	84	10	31
2018	Less than 3 years in current department or agency	57	30	6	3	2	1	0	88	6	410
2018	3 to 10 years in current department or agency	50	32	9	7	2	1	0	82	9	329
2018	11 to 20 years in current department or agency	42	42	6	7	2	1	0	85	9	91
2018	More than 20 years in current department or agency	40	34	14	6	5	0	0	75	12	35
2017	Less than 3 years in current department or agency	57	32	4	3	2	2	0	90	5	329
2017	3 to 10 years in current department or agency	43	38	9	6	3	1	0	82	9	365
2017	11 to 20 years in current department or agency	46	30	17	5	1	0	0	77	6	97
2017	More than 20 years in current department or agency	57	33	7	2	0	0	0	91	2	41
2014	Less than 3 years in current department or agency	61	30	3	3	1	2	0	93	4	303
2014	3 to 10 years in current department or agency	43	33	13	6	3	1	1	78	9	540
2014	11 to 20 years in current department or agency	41	37	8	8	5	1	0	78	13	145
2014	More than 20 years in current department or agency	46	40	10	4	0	0	0	87	4	52

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	30	11	4	2	3	1	83	6	395
2020	3 to 10 years in current department or agency	51	26	12	6	3	2	0	79	8	317
2020	11 to 20 years in current department or agency	40	33	15	5	4	4	0	75	9	109
2020	More than 20 years in current department or agency	41	38	12	3	0	3	3	84	3	34
2019	Less than 3 years in current department or agency	61	24	8	2	2	3	0	88	4	338
2019	3 to 10 years in current department or agency	51	29	12	4	2	2	0	82	6	307
2019	11 to 20 years in current department or agency	44	28	16	6	1	6	0	76	7	101
2019	More than 20 years in current department or agency	43	33	14	0	7	3	0	79	7	31
2018	Less than 3 years in current department or agency	52	29	10	4	2	3	0	83	6	409
2018	3 to 10 years in current department or agency	49	30	11	5	3	1	0	81	8	327
2018	11 to 20 years in current department or agency	36	44	11	2	2	4	1	84	4	89
2018	More than 20 years in current department or agency	37	31	29	0	3	0	0	68	3	35
2017	Less than 3 years in current department or agency	50	30	10	3	1	4	1	84	5	329
2017	3 to 10 years in current department or agency	42	33	13	6	2	3	1	78	9	367
2017	11 to 20 years in current department or agency	44	32	14	5	1	3	1	79	6	99
2017	More than 20 years in current department or agency	55	24	17	2	2	0	0	79	4	40
2014	Less than 3 years in current department or agency	56	27	6	4	1	6	1	89	5	304
2014	3 to 10 years in current department or agency	43	33	12	4	2	4	1	81	7	540
2014	11 to 20 years in current department or agency	46	31	10	6	5	3	0	79	11	145
2014	More than 20 years in current department or agency	50	29	15	6	0	0	0	79	6	52

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	27	17	7	3	9	2	70	11	393
2020	3 to 10 years in current department or agency	37	26	21	8	3	4	1	66	11	319
2020	11 to 20 years in current department or agency	34	27	21	6	6	4	2	65	13	109
2020	More than 20 years in current department or agency	29	49	12	3	0	3	3	84	3	34

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	24	6	4	4	3	3	85	9	393
2020	3 to 10 years in current department or agency	52	28	7	4	5	2	2	83	10	319
2020	11 to 20 years in current department or agency	47	27	11	5	4	4	2	79	10	108
2020	More than 20 years in current department or agency	39	42	11	3	0	0	5	85	4	34

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	18	4	1	1	0	0	94	2	392
2020	3 to 10 years in current department or agency	63	21	8	4	3	0	0	84	8	319
2020	11 to 20 years in current department or agency	53	34	7	4	3	0	0	86	7	109
2020	More than 20 years in current department or agency	53	35	6	6	0	0	0	88	6	34
2019	Less than 3 years in current department or agency	72	21	2	2	1	0	1	94	4	337
2019	3 to 10 years in current department or agency	58	29	6	4	4	0	0	87	7	312
2019	11 to 20 years in current department or agency	59	25	8	4	4	0	0	85	8	100
2019	More than 20 years in current department or agency	57	36	0	0	7	0	0	93	7	31
2018	Less than 3 years in current department or agency	65	25	4	3	2	0	0	90	6	409
2018	3 to 10 years in current department or agency	58	29	9	3	2	0	0	86	5	327
2018	11 to 20 years in current department or agency	53	36	3	5	4	0	0	89	8	90
2018	More than 20 years in current department or agency	46	33	9	9	3	0	0	79	12	35
2017	Less than 3 years in current department or agency	66	27	4	1	3	0	0	93	4	329
2017	3 to 10 years in current department or agency	48	34	9	6	2	0	0	82	9	365
2017	11 to 20 years in current department or agency	52	36	4	2	5	0	0	88	8	97
2017	More than 20 years in current department or agency	55	38	2	2	2	0	0	93	4	41
2014	Less than 3 years in current department or agency	73	19	5	2	2	0	0	92	4	304
2014	3 to 10 years in current department or agency	53	32	8	4	3	0	0	86	7	540
2014	11 to 20 years in current department or agency	47	37	5	6	6	1	0	84	11	145
2014	More than 20 years in current department or agency	50	42	2	4	0	0	2	94	4	52

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	21	10	3	3	0	84	6	393
2020	3 to 10 years in current department or agency	48	30	10	6	5	0	78	11	317
2020	11 to 20 years in current department or agency	39	29	16	10	5	0	68	15	109
2020	More than 20 years in current department or agency	48	22	11	16	3	0	70	19	34
2019	Less than 3 years in current department or agency	62	26	6	3	3	0	88	6	336
2019	3 to 10 years in current department or agency	49	29	10	5	5	1	79	11	312
2019	11 to 20 years in current department or agency	49	30	5	8	8	0	79	16	101
2019	More than 20 years in current department or agency	52	35	7	3	4	0	87	7	31
2018	Less than 3 years in current department or agency	52	27	10	6	5	0	79	11	410
2018	3 to 10 years in current department or agency	47	27	13	8	5	0	74	13	329
2018	11 to 20 years in current department or agency	41	32	15	7	6	0	73	12	91
2018	More than 20 years in current department or agency	37	30	23	9	0	0	68	9	35
2017	Less than 3 years in current department or agency	56	26	8	5	4	1	83	9	330
2017	3 to 10 years in current department or agency	41	25	18	10	7	0	66	16	366
2017	11 to 20 years in current department or agency	40	33	16	5	5	0	73	11	98
2017	More than 20 years in current department or agency	51	29	12	0	7	0	81	7	40
2014	Less than 3 years in current department or agency	54	28	11	5	2	0	82	7	304
2014	3 to 10 years in current department or agency	40	27	15	9	7	1	68	17	539
2014	11 to 20 years in current department or agency	34	32	14	12	6	1	67	18	145
2014	More than 20 years in current department or agency	40	35	19	4	2	0	75	6	52

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	25	9	3	3	0	84	6	391
2020	3 to 10 years in current department or agency	49	28	10	6	6	0	78	12	318
2020	11 to 20 years in current department or agency	38	37	8	10	6	0	76	16	108
2020	More than 20 years in current department or agency	49	29	5	10	6	0	78	16	34
2019	Less than 3 years in current department or agency	59	28	6	4	2	0	87	7	337
2019	3 to 10 years in current department or agency	48	32	7	7	5	0	81	12	310
2019	11 to 20 years in current department or agency	50	28	8	10	5	0	78	14	99
2019	More than 20 years in current department or agency	57	29	7	0	7	0	86	7	30
2018	Less than 3 years in current department or agency	54	27	9	6	4	0	81	10	407
2018	3 to 10 years in current department or agency	45	30	13	7	5	0	75	13	324
2018	11 to 20 years in current department or agency	42	35	12	5	4	1	77	10	90
2018	More than 20 years in current department or agency	37	36	17	9	0	0	74	9	35
2017	Less than 3 years in current department or agency	54	29	8	4	4	0	83	8	329
2017	3 to 10 years in current department or agency	40	29	16	11	4	0	69	15	365
2017	11 to 20 years in current department or agency	46	32	13	4	4	0	79	8	98
2017	More than 20 years in current department or agency	55	28	10	0	7	0	83	7	41
2014	Less than 3 years in current department or agency	53	30	9	6	2	0	83	8	303
2014	3 to 10 years in current department or agency	41	28	13	12	6	0	69	18	540
2014	11 to 20 years in current department or agency	34	37	12	10	6	1	72	15	145
2014	More than 20 years in current department or agency	44	31	17	8	0	0	75	8	52

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	22	13	8	4	2	1	74	12	393
2020	3 to 10 years in current department or agency	46	23	14	10	6	1	1	70	16	319
2020	11 to 20 years in current department or agency	39	28	13	11	7	2	1	69	18	109
2020	More than 20 years in current department or agency	62	12	13	3	6	3	0	76	10	34
2019	Less than 3 years in current department or agency	49	23	12	9	4	2	2	74	14	338
2019	3 to 10 years in current department or agency	45	21	13	11	8	2	0	67	20	312
2019	11 to 20 years in current department or agency	45	28	10	7	8	1	1	75	15	101
2019	More than 20 years in current department or agency	60	25	7	4	4	0	0	85	8	30
2018	Less than 3 years in current department or agency	44	22	14	8	9	2	1	68	17	409
2018	3 to 10 years in current department or agency	41	22	15	11	9	1	1	65	20	328
2018	11 to 20 years in current department or agency	39	27	13	11	7	2	0	68	18	91
2018	More than 20 years in current department or agency	40	36	17	6	0	0	0	76	6	35
2017	Less than 3 years in current department or agency	48	19	14	8	6	5	1	70	15	330
2017	3 to 10 years in current department or agency	37	21	18	10	11	2	1	59	22	366
2017	11 to 20 years in current department or agency	38	25	19	10	7	2	0	64	17	98
2017	More than 20 years in current department or agency	54	27	15	0	5	0	0	80	5	40
2014	Less than 3 years in current department or agency	47	17	15	7	7	3	3	69	15	304
2014	3 to 10 years in current department or agency	38	17	15	15	11	2	1	57	27	540
2014	11 to 20 years in current department or agency	33	28	14	10	10	3	0	64	21	145
2014	More than 20 years in current department or agency	49	25	16	6	0	2	2	78	6	51

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	29	38	33	395
2020	3 to 10 years in current department or agency	24	39	37	319
2020	11 to 20 years in current department or agency	25	42	33	109
2020	More than 20 years in current department or agency	33	36	32	34
2019	Less than 3 years in current department or agency	24	41	35	338
2019	3 to 10 years in current department or agency	26	38	36	312
2019	11 to 20 years in current department or agency	21	43	36	101
2019	More than 20 years in current department or agency	38	38	24	31
2018	Less than 3 years in current department or agency	30	33	36	410
2018	3 to 10 years in current department or agency	27	36	37	328
2018	11 to 20 years in current department or agency	14	41	45	91
2018	More than 20 years in current department or agency	23	42	36	35
2017	Less than 3 years in current department or agency	30	39	31	329
2017	3 to 10 years in current department or agency	30	33	37	367
2017	11 to 20 years in current department or agency	15	46	39	98
2017	More than 20 years in current department or agency	26	42	33	41
2014	Less than 3 years in current department or agency	29	37	34	304
2014	3 to 10 years in current department or agency	34	32	34	540
2014	11 to 20 years in current department or agency	25	43	32	145
2014	More than 20 years in current department or agency	33	38	29	52

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	1	20	59	3	10	7	114
2020	3 to 10 years in current department or agency	17	5	66	1	4	8	78
2020	11 to 20 years in current department or agency	40	8	44	4	0	4	28
2020	More than 20 years in current department or agency	83	0	9	0	9	0	11
2019	Less than 3 years in current department or agency	6	16	50	1	18	9	81
2019	3 to 10 years in current department or agency	14	10	57	4	1	14	82
2019	11 to 20 years in current department or agency	47	0	35	5	0	13	23
2019	More than 20 years in current department or agency	90	0	0	0	10	0	12
2018	Less than 3 years in current department or agency	3	14	54	5	16	8	129
2018	3 to 10 years in current department or agency	12	6	67	6	4	5	90
2017	Less than 3 years in current department or agency	1	13	51	8	22	5	99
2017	3 to 10 years in current department or agency	9	12	60	4	9	6	111
2017	11 to 20 years in current department or agency	65	8	27	0	0	0	15
2017	More than 20 years in current department or agency	91	0	0	0	0	9	11
2014	Less than 3 years in current department or agency	8	14	50	10	9999	18	88
2014	3 to 10 years in current department or agency	10	9	67	5	9999	9	182
2014	11 to 20 years in current department or agency	36	8	33	14	9999	8	36
2014	More than 20 years in current department or agency	94	0	0	6	9999	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	394
2020	3 to 10 years in current department or agency	10	90	320
2019	Less than 3 years in current department or agency	6	94	338
2019	3 to 10 years in current department or agency	13	87	311
2018	Less than 3 years in current department or agency	15	85	409
2018	3 to 10 years in current department or agency	11	89	326

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	31
2020	3 to 10 years in current department or agency	33	67	30
2019	Less than 3 years in current department or agency	43	57	21
2019	3 to 10 years in current department or agency	39	61	42
2018	Less than 3 years in current department or agency	49	51	61
2018	3 to 10 years in current department or agency	63	37	36

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	68	32	31
2020	3 to 10 years in current department or agency	71	29	30
2019	Less than 3 years in current department or agency	63	37	21
2019	3 to 10 years in current department or agency	65	35	42
2018	Less than 3 years in current department or agency	63	37	61
2018	3 to 10 years in current department or agency	45	55	36

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2020	3 to 10 years in current department or agency	100	30
2019	Less than 3 years in current department or agency	100	21
2018	Less than 3 years in current department or agency	100	61

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	31

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2019	Less than 3 years in current department or agency	100	21
2018	Less than 3 years in current department or agency	100	61

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	31
2020	3 to 10 years in current department or agency	34	66	30
2019	Less than 3 years in current department or agency	36	64	21
2019	3 to 10 years in current department or agency	37	63	42
2018	Less than 3 years in current department or agency	50	50	61
2018	3 to 10 years in current department or agency	45	55	36

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	31
2020	3 to 10 years in current department or agency	53	47	30
2019	Less than 3 years in current department or agency	33	67	21
2019	3 to 10 years in current department or agency	44	56	42
2018	Less than 3 years in current department or agency	46	54	61
2018	3 to 10 years in current department or agency	38	62	36

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	31
2020	3 to 10 years in current department or agency	53	47	30
2019	Less than 3 years in current department or agency	54	46	21
2019	3 to 10 years in current department or agency	41	59	42
2018	Less than 3 years in current department or agency	50	50	61
2018	3 to 10 years in current department or agency	46	54	36

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	31
2020	3 to 10 years in current department or agency	38	62	30
2019	Less than 3 years in current department or agency	54	46	21
2019	3 to 10 years in current department or agency	43	57	42
2018	Less than 3 years in current department or agency	40	60	61
2018	3 to 10 years in current department or agency	41	59	36

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	20	80	31
2020	3 to 10 years in current department or agency	38	62	30
2019	Less than 3 years in current department or agency	24	76	21
2019	3 to 10 years in current department or agency	36	64	42
2018	Less than 3 years in current department or agency	40	60	61
2018	3 to 10 years in current department or agency	38	62	36

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	50	50	31
2020	3 to 10 years in current department or agency	44	56	30
2019	Less than 3 years in current department or agency	78	22	21
2019	3 to 10 years in current department or agency	49	51	42
2018	Less than 3 years in current department or agency	53	47	61
2018	3 to 10 years in current department or agency	59	41	36

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	31
2020	3 to 10 years in current department or agency	55	45	30
2019	Less than 3 years in current department or agency	38	62	21
2019	3 to 10 years in current department or agency	29	71	42
2018	Less than 3 years in current department or agency	41	59	61
2018	3 to 10 years in current department or agency	41	59	36

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2020	3 to 10 years in current department or agency	100	30
2019	Less than 3 years in current department or agency	100	21
2019	3 to 10 years in current department or agency	100	42
2018	3 to 10 years in current department or agency	100	36

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	30
2018	3 to 10 years in current department or agency	0	100	36

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	31
2020	3 to 10 years in current department or agency	64	36	30
2019	Less than 3 years in current department or agency	63	37	21
2019	3 to 10 years in current department or agency	46	54	42
2018	Less than 3 years in current department or agency	30	70	61
2018	3 to 10 years in current department or agency	54	46	36

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	31
2020	3 to 10 years in current department or agency	20	80	30
2019	Less than 3 years in current department or agency	31	69	21
2019	3 to 10 years in current department or agency	23	77	42
2018	Less than 3 years in current department or agency	28	72	61
2018	3 to 10 years in current department or agency	14	86	36

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	31
2019	3 to 10 years in current department or agency	14	86	42
2018	Less than 3 years in current department or agency	15	85	61

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	51	49	31
2020	3 to 10 years in current department or agency	68	32	30
2019	Less than 3 years in current department or agency	56	44	21
2019	3 to 10 years in current department or agency	49	51	41
2018	Less than 3 years in current department or agency	69	31	61
2018	3 to 10 years in current department or agency	65	35	36

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	29	71	31
2020	3 to 10 years in current department or agency	34	66	30
2019	Less than 3 years in current department or agency	24	76	21
2019	3 to 10 years in current department or agency	14	86	41
2018	Less than 3 years in current department or agency	30	70	61
2018	3 to 10 years in current department or agency	35	65	36

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	28	72	31
2020	3 to 10 years in current department or agency	38	62	30
2019	3 to 10 years in current department or agency	20	80	41
2018	Less than 3 years in current department or agency	17	83	61
2018	3 to 10 years in current department or agency	20	80	36

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	41
2018	Less than 3 years in current department or agency	7	93	61

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	17	83	30
2019	Less than 3 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	14	86	36

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	16	84	31
2018	Less than 3 years in current department or agency	7	93	61

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	12	88	61
2018	3 to 10 years in current department or agency	0	100	36

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	20	80	31
2020	3 to 10 years in current department or agency	17	83	30
2019	Less than 3 years in current department or agency	23	77	21
2019	3 to 10 years in current department or agency	30	70	41
2018	Less than 3 years in current department or agency	22	78	61
2018	3 to 10 years in current department or agency	21	79	36

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	18	82	59
2018	3 to 10 years in current department or agency	22	78	32

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	10	90	59

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	15	85	59

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	12	88	59
2018	3 to 10 years in current department or agency	35	65	32

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	10	90	59
2018	3 to 10 years in current department or agency	0	100	32

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	13	87	59

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	16	84	59

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	28	72	59
2018	3 to 10 years in current department or agency	39	61	32

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	8	92	59

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	47	53	59
2018	3 to 10 years in current department or agency	40	60	32

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	49	51	59
2018	3 to 10 years in current department or agency	54	46	32

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	32

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	15	85	59

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	12	11	2	2	35	10	72	8	395
2020	3 to 10 years in current department or agency	31	16	13	5	6	21	7	66	16	317
2020	11 to 20 years in current department or agency	25	18	17	3	8	25	5	60	16	109
2020	More than 20 years in current department or agency	23	27	12	15	3	18	2	63	22	34
2019	Less than 3 years in current department or agency	26	10	15	3	3	31	12	63	10	338
2019	3 to 10 years in current department or agency	23	17	18	6	7	21	8	56	19	312
2019	11 to 20 years in current department or agency	26	17	18	7	6	15	11	58	18	101
2019	More than 20 years in current department or agency	32	18	7	3	0	34	6	84	5	31
2018	Less than 3 years in current department or agency	21	12	16	4	7	31	9	55	19	408
2018	3 to 10 years in current department or agency	24	15	18	5	7	25	6	57	17	327
2018	11 to 20 years in current department or agency	25	22	16	14	4	13	5	58	22	91
2018	More than 20 years in current department or agency	20	23	29	8	3	8	8	53	13	35
2017	Less than 3 years in current department or agency	21	12	12	4	3	31	17	64	13	330
2017	3 to 10 years in current department or agency	19	13	18	9	9	23	9	46	27	366
2017	11 to 20 years in current department or agency	21	20	20	10	4	23	3	54	19	99
2017	More than 20 years in current department or agency	32	17	19	5	7	12	8	62	15	41
2014	Less than 3 years in current department or agency	21	9	10	4	3	39	14	64	15	304
2014	3 to 10 years in current department or agency	19	14	18	9	6	23	10	49	23	539
2014	11 to 20 years in current department or agency	20	20	14	13	8	21	4	54	28	145
2014	More than 20 years in current department or agency	33	19	17	6	4	17	4	66	12	52

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	26	13	5	1	9	1	79	7	395
2020	3 to 10 years in current department or agency	44	29	13	3	5	5	0	77	9	319
2020	11 to 20 years in current department or agency	42	23	18	3	8	6	0	69	12	108
2020	More than 20 years in current department or agency	42	19	21	13	3	3	0	62	16	33
2019	Less than 3 years in current department or agency	45	26	13	2	2	11	1	80	5	338
2019	3 to 10 years in current department or agency	41	28	14	7	5	5	0	72	13	312
2019	11 to 20 years in current department or agency	48	25	11	5	4	7	0	79	9	101
2019	More than 20 years in current department or agency	53	29	7	4	3	4	0	86	7	31
2018	Less than 3 years in current department or agency	38	25	15	4	5	13	0	72	11	407
2018	3 to 10 years in current department or agency	36	28	16	6	6	8	0	70	13	326
2018	11 to 20 years in current department or agency	38	31	23	3	3	1	0	70	7	91
2018	More than 20 years in current department or agency	28	43	18	5	3	3	0	73	8	34
2017	Less than 3 years in current department or agency	38	23	13	4	4	15	2	74	10	330
2017	3 to 10 years in current department or agency	33	22	21	7	7	10	0	61	16	367
2017	11 to 20 years in current department or agency	37	24	15	10	4	9	0	67	16	98
2017	More than 20 years in current department or agency	41	32	14	5	4	0	4	76	10	41
2014	Less than 3 years in current department or agency	40	23	10	5	2	16	4	79	9	304
2014	3 to 10 years in current department or agency	31	26	20	7	5	10	1	64	14	539
2014	11 to 20 years in current department or agency	30	27	22	8	7	6	1	61	15	145
2014	More than 20 years in current department or agency	37	33	17	4	4	4	2	73	8	52

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	3	97	394
2020	3 to 10 years in current department or agency	8	92	319
2019	Less than 3 years in current department or agency	5	95	337
2019	3 to 10 years in current department or agency	8	92	311
2018	Less than 3 years in current department or agency	4	96	411
2018	3 to 10 years in current department or agency	8	92	327

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	61	39	13
2020	3 to 10 years in current department or agency	26	74	24
2019	3 to 10 years in current department or agency	46	54	25
2018	Less than 3 years in current department or agency	54	46	17
2018	3 to 10 years in current department or agency	40	60	27

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	80	20	25
2018	Less than 3 years in current department or agency	64	36	17
2018	3 to 10 years in current department or agency	68	32	27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	17

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	25
2018	Less than 3 years in current department or agency	100	17

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	3 to 10 years in current department or agency	0	100	27

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2019	3 to 10 years in current department or agency	0	100	25

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2019	3 to 10 years in current department or agency	0	100	25

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	38	62	24
2019	Less than 3 years in current department or agency	50	50	16
2019	3 to 10 years in current department or agency	34	66	24
2018	Less than 3 years in current department or agency	43	57	17
2018	3 to 10 years in current department or agency	43	57	27

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	29	71	24
2019	Less than 3 years in current department or agency	31	69	16
2019	3 to 10 years in current department or agency	32	68	24
2018	3 to 10 years in current department or agency	21	79	27

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	26	74	24
2019	Less than 3 years in current department or agency	44	56	16
2018	3 to 10 years in current department or agency	26	74	27

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	20	80	24
2019	3 to 10 years in current department or agency	24	76	24
2018	3 to 10 years in current department or agency	27	73	27

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	13
2020	3 to 10 years in current department or agency	22	78	24
2019	Less than 3 years in current department or agency	43	57	16
2019	3 to 10 years in current department or agency	19	81	24

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	24

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2018	3 to 10 years in current department or agency	100	27

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2019	Less than 3 years in current department or agency	100	16
2018	3 to 10 years in current department or agency	100	27

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	26	74	24

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	24
2018	Less than 3 years in current department or agency	100	17
2018	3 to 10 years in current department or agency	100	27

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	24
2018	Less than 3 years in current department or agency	100	17
2018	3 to 10 years in current department or agency	100	27

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	49	51	13
2020	3 to 10 years in current department or agency	28	72	24
2019	3 to 10 years in current department or agency	24	76	24
2018	3 to 10 years in current department or agency	17	83	27

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	37	63	24
2019	Less than 3 years in current department or agency	36	64	16
2019	3 to 10 years in current department or agency	46	54	24
2018	Less than 3 years in current department or agency	36	64	17
2018	3 to 10 years in current department or agency	25	75	27

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	21	79	24

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	17
2018	3 to 10 years in current department or agency	100	27

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	17

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	34	66	24
2019	Less than 3 years in current department or agency	39	61	16
2019	3 to 10 years in current department or agency	46	54	24
2018	Less than 3 years in current department or agency	59	41	17
2018	3 to 10 years in current department or agency	49	51	27

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	28	72	17
2018	3 to 10 years in current department or agency	22	78	26

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	17

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	26

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	17

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17
2018	3 to 10 years in current department or agency	26	74	26

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	17
2018	3 to 10 years in current department or agency	0	100	26

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	47	53	13
2018	3 to 10 years in current department or agency	33	67	26

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	17
2018	3 to 10 years in current department or agency	100	26

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	54	46	17
2018	3 to 10 years in current department or agency	57	43	26

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	13
2018	Less than 3 years in current department or agency	100	17
2018	3 to 10 years in current department or agency	100	26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	12	14	1	1	36	8	71	5	393
2020	3 to 10 years in current department or agency	32	12	16	3	5	27	6	65	11	317
2020	11 to 20 years in current department or agency	24	11	23	3	4	29	6	55	10	109
2020	More than 20 years in current department or agency	26	24	12	10	3	24	2	68	17	34
2019	Less than 3 years in current department or agency	26	10	14	1	3	35	11	66	9	338
2019	3 to 10 years in current department or agency	27	10	20	4	5	25	9	56	13	312
2019	11 to 20 years in current department or agency	24	13	17	4	3	24	15	60	12	101
2019	More than 20 years in current department or agency	28	22	10	0	0	34	6	84	0	31
2018	Less than 3 years in current department or agency	23	11	16	2	2	40	7	63	7	408
2018	3 to 10 years in current department or agency	24	13	18	2	4	30	8	60	11	328
2018	11 to 20 years in current department or agency	25	21	20	2	2	21	8	66	6	91
2018	More than 20 years in current department or agency	24	15	35	2	5	16	3	47	9	35
2017	Less than 3 years in current department or agency	20	10	11	1	2	39	17	68	7	330
2017	3 to 10 years in current department or agency	19	12	18	3	4	34	10	55	12	367
2017	11 to 20 years in current department or agency	21	16	16	4	1	33	8	63	9	99
2017	More than 20 years in current department or agency	32	26	8	5	4	14	9	77	12	41
2014	Less than 3 years in current department or agency	21	11	9	0	1	41	17	75	2	304
2014	3 to 10 years in current department or agency	19	12	19	3	3	31	12	55	11	539
2014	11 to 20 years in current department or agency	23	19	17	3	5	28	5	64	11	145
2014	More than 20 years in current department or agency	33	17	23	2	2	19	4	65	5	52

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	27	14	3	2	10	1	79	6	395
2020	3 to 10 years in current department or agency	43	24	18	3	5	6	1	73	8	318
2020	11 to 20 years in current department or agency	40	21	18	6	4	10	0	68	12	106
2020	More than 20 years in current department or agency	37	29	13	3	9	9	0	72	14	34
2019	Less than 3 years in current department or agency	48	21	12	3	2	12	2	81	6	338
2019	3 to 10 years in current department or agency	42	24	18	3	4	8	0	73	8	309
2019	11 to 20 years in current department or agency	48	24	12	3	4	9	0	79	8	101
2019	More than 20 years in current department or agency	47	28	13	4	0	9	0	82	4	31
2018	Less than 3 years in current department or agency	40	25	14	3	2	16	1	78	6	407
2018	3 to 10 years in current department or agency	39	23	17	4	4	11	1	71	10	328
2018	11 to 20 years in current department or agency	36	37	14	1	2	10	0	81	4	91
2018	More than 20 years in current department or agency	29	45	15	8	3	0	0	75	11	35
2017	Less than 3 years in current department or agency	40	24	10	2	3	19	4	82	5	328
2017	3 to 10 years in current department or agency	34	24	19	4	3	13	2	69	8	366
2017	11 to 20 years in current department or agency	39	24	13	4	1	15	4	78	6	99
2017	More than 20 years in current department or agency	45	39	9	3	5	0	0	84	7	40
2014	Less than 3 years in current department or agency	40	26	10	1	1	20	3	85	2	303
2014	3 to 10 years in current department or agency	36	23	19	4	3	14	2	70	7	538
2014	11 to 20 years in current department or agency	34	31	14	4	5	11	0	74	10	145
2014	More than 20 years in current department or agency	44	27	19	4	0	4	2	76	4	52

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	26	15	9	7	1	68	17	394
2020	3 to 10 years in current department or agency	43	28	16	6	7	1	72	12	320
2020	11 to 20 years in current department or agency	38	29	19	5	8	1	68	13	109
2020	More than 20 years in current department or agency	30	42	8	12	9	0	71	21	34

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	28	17	9	5	0	1	69	14	393
2020	3 to 10 years in current department or agency	41	28	15	7	8	0	1	70	15	319
2020	11 to 20 years in current department or agency	47	31	14	2	6	0	0	78	7	109
2020	More than 20 years in current department or agency	32	34	16	12	6	0	0	66	18	34
2019	Less than 3 years in current department or agency	31	26	14	12	16	0	0	57	28	338
2019	3 to 10 years in current department or agency	33	26	20	13	8	0	0	59	21	311
2019	11 to 20 years in current department or agency	44	28	9	9	8	1	1	73	18	101
2019	More than 20 years in current department or agency	52	38	0	4	7	0	0	90	10	31
2018	Less than 3 years in current department or agency	23	29	21	11	14	0	2	53	25	409
2018	3 to 10 years in current department or agency	33	25	17	11	12	0	1	59	24	327
2018	11 to 20 years in current department or agency	33	32	14	10	8	0	3	68	18	90
2018	More than 20 years in current department or agency	26	37	17	11	9	0	0	63	20	35
2017	Less than 3 years in current department or agency	25	24	19	14	14	1	3	51	29	329
2017	3 to 10 years in current department or agency	33	27	16	11	11	0	3	62	22	367
2017	11 to 20 years in current department or agency	34	28	15	10	11	0	2	63	21	97
2017	More than 20 years in current department or agency	51	25	9	6	4	2	2	81	10	41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	31	27	11	11	0	0	51	22	395
2020	3 to 10 years in current department or agency	18	23	29	17	12	0	0	42	29	319
2020	11 to 20 years in current department or agency	23	25	29	18	6	0	0	47	24	109
2020	More than 20 years in current department or agency	9	27	36	12	16	0	0	36	28	34
2019	Less than 3 years in current department or agency	30	28	25	8	8	0	0	59	17	336
2019	3 to 10 years in current department or agency	23	32	25	12	8	0	0	55	21	310
2019	11 to 20 years in current department or agency	23	33	27	11	4	1	0	57	15	100
2019	More than 20 years in current department or agency	26	37	20	14	4	0	0	63	17	31
2018	Less than 3 years in current department or agency	25	29	21	15	9	0	1	55	24	409
2018	3 to 10 years in current department or agency	15	35	26	14	10	0	0	50	24	326
2018	11 to 20 years in current department or agency	24	28	29	8	11	0	0	52	19	90
2018	More than 20 years in current department or agency	8	46	26	16	3	0	0	55	19	35
2017	Less than 3 years in current department or agency	18	32	31	9	7	1	2	51	17	329
2017	3 to 10 years in current department or agency	17	30	25	16	11	0	1	48	27	366
2017	11 to 20 years in current department or agency	27	23	26	16	7	0	1	50	24	99
2017	More than 20 years in current department or agency	26	34	19	10	12	0	0	60	21	41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	32	18	8	4	0	1	70	12	394
2020	3 to 10 years in current department or agency	35	29	20	10	6	0	0	64	16	318
2020	11 to 20 years in current department or agency	32	34	22	10	3	0	0	65	13	109
2020	More than 20 years in current department or agency	17	38	26	6	13	0	0	55	19	34
2019	Less than 3 years in current department or agency	46	29	12	8	4	0	2	75	12	336
2019	3 to 10 years in current department or agency	40	28	19	7	5	1	0	69	12	306
2019	11 to 20 years in current department or agency	44	27	20	5	3	1	1	72	8	101
2019	More than 20 years in current department or agency	38	30	28	0	4	0	0	68	4	31
2018	Less than 3 years in current department or agency	37	26	17	10	7	1	2	65	17	405
2018	3 to 10 years in current department or agency	30	33	19	11	6	0	1	64	16	327
2018	11 to 20 years in current department or agency	39	29	21	6	5	0	0	68	11	89
2018	More than 20 years in current department or agency	20	47	19	12	3	0	0	67	14	35
2017	Less than 3 years in current department or agency	32	33	20	6	5	1	3	68	11	328
2017	3 to 10 years in current department or agency	26	32	23	11	6	0	1	59	17	367
2017	11 to 20 years in current department or agency	38	28	15	11	5	0	4	68	16	99
2017	More than 20 years in current department or agency	44	21	23	10	2	0	0	65	12	41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	28	19	13	9	1	1	59	22	395
2020	3 to 10 years in current department or agency	21	23	25	16	14	0	0	45	30	314
2020	11 to 20 years in current department or agency	25	34	17	17	6	0	0	59	24	109
2020	More than 20 years in current department or agency	21	40	9	18	13	0	0	61	31	34
2019	Less than 3 years in current department or agency	30	28	19	12	10	0	1	58	22	336
2019	3 to 10 years in current department or agency	25	26	21	18	10	0	0	51	28	311
2019	11 to 20 years in current department or agency	31	26	24	10	6	1	2	58	17	101
2019	More than 20 years in current department or agency	39	34	17	6	0	0	3	76	6	29
2018	Less than 3 years in current department or agency	27	22	22	12	15	1	1	50	27	408
2018	3 to 10 years in current department or agency	23	25	25	16	11	0	1	48	27	328
2018	11 to 20 years in current department or agency	31	19	25	15	9	0	1	51	24	90
2018	More than 20 years in current department or agency	25	31	29	8	6	0	0	56	14	34
2017	Less than 3 years in current department or agency	25	25	21	15	11	1	2	52	27	330
2017	3 to 10 years in current department or agency	21	21	23	18	14	1	2	43	33	363
2017	11 to 20 years in current department or agency	30	24	19	12	10	0	4	56	24	98
2017	More than 20 years in current department or agency	22	19	40	11	4	2	0	43	16	41

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	22	15	6	5	0	2	74	11	395
2020	3 to 10 years in current department or agency	45	23	17	7	6	0	2	70	13	318
2020	11 to 20 years in current department or agency	49	27	12	6	2	0	4	79	8	109
2020	More than 20 years in current department or agency	42	26	20	3	6	0	3	70	10	34
2019	Less than 3 years in current department or agency	58	23	11	2	2	1	4	84	4	337
2019	3 to 10 years in current department or agency	54	28	8	5	2	0	3	84	8	306
2019	11 to 20 years in current department or agency	63	20	7	4	2	1	3	87	6	100
2019	More than 20 years in current department or agency	53	24	14	3	0	0	6	83	3	31
2018	Less than 3 years in current department or agency	52	21	11	7	5	1	4	76	13	407
2018	3 to 10 years in current department or agency	55	20	15	5	3	0	3	77	8	326
2018	11 to 20 years in current department or agency	55	21	13	2	2	0	6	82	4	89
2018	More than 20 years in current department or agency	44	41	8	5	0	0	3	87	5	35
2017	Less than 3 years in current department or agency	51	22	11	4	4	0	7	79	9	328
2017	3 to 10 years in current department or agency	45	24	12	6	5	1	8	75	12	366
2017	11 to 20 years in current department or agency	54	20	10	7	2	1	6	80	10	99
2017	More than 20 years in current department or agency	55	18	7	6	5	0	10	81	11	39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	28	22	11	6	0	0	61	17	395
2020	3 to 10 years in current department or agency	33	26	18	12	10	0	0	59	22	318
2020	11 to 20 years in current department or agency	35	29	19	10	7	0	0	64	17	108
2020	More than 20 years in current department or agency	31	35	13	6	16	0	0	66	21	34
2019	Less than 3 years in current department or agency	43	27	17	7	7	0	0	70	13	337
2019	3 to 10 years in current department or agency	45	22	20	6	6	0	1	67	13	310
2019	11 to 20 years in current department or agency	46	26	11	9	4	3	1	75	14	101
2019	More than 20 years in current department or agency	46	23	18	13	0	0	0	69	13	31
2018	Less than 3 years in current department or agency	41	25	15	9	8	0	1	68	18	408
2018	3 to 10 years in current department or agency	43	27	19	5	6	0	0	70	11	327
2018	11 to 20 years in current department or agency	42	28	21	5	2	0	2	71	8	91
2018	More than 20 years in current department or agency	29	41	19	9	3	0	0	70	11	35
2017	Less than 3 years in current department or agency	38	32	16	10	4	0	0	69	14	328
2017	3 to 10 years in current department or agency	37	29	20	9	5	0	0	66	14	362
2017	11 to 20 years in current department or agency	38	21	25	11	5	0	0	59	16	99
2017	More than 20 years in current department or agency	44	29	22	0	4	0	0	73	4	41

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	18	15	11	8	8	63	20	393
2020	3 to 10 years in current department or agency	34	25	16	12	8	4	62	21	318
2020	11 to 20 years in current department or agency	34	28	14	7	11	5	65	19	108
2020	More than 20 years in current department or agency	40	34	14	9	3	0	74	12	34

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	29	13	5	3	0	1	80	8	392
2020	3 to 10 years in current department or agency	42	28	16	9	5	0	0	69	14	317
2020	11 to 20 years in current department or agency	35	36	14	13	1	0	0	71	14	109
2020	More than 20 years in current department or agency	28	43	9	12	6	0	3	72	18	34
2019	Less than 3 years in current department or agency	48	31	12	6	2	0	1	79	8	336
2019	3 to 10 years in current department or agency	36	36	14	7	6	0	1	73	13	312
2019	11 to 20 years in current department or agency	45	31	15	6	2	1	0	77	8	101
2019	More than 20 years in current department or agency	47	22	19	3	7	0	3	71	10	31
2018	Less than 3 years in current department or agency	41	31	16	5	3	1	2	75	8	409
2018	3 to 10 years in current department or agency	30	36	17	9	8	0	0	66	17	325
2018	11 to 20 years in current department or agency	39	33	15	9	3	0	0	72	13	89
2018	More than 20 years in current department or agency	37	29	20	9	3	0	3	67	12	34
2017	Less than 3 years in current department or agency	44	33	14	4	4	0	1	78	8	328
2017	3 to 10 years in current department or agency	32	29	20	12	6	0	1	62	18	364
2017	11 to 20 years in current department or agency	38	32	17	9	4	0	0	70	13	99
2017	More than 20 years in current department or agency	45	32	17	2	0	2	2	80	2	41

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	33	19	7	4	0	1	70	11	392
2020	3 to 10 years in current department or agency	31	32	18	10	7	0	0	64	18	317
2020	11 to 20 years in current department or agency	33	31	24	7	4	0	0	64	12	108
2020	More than 20 years in current department or agency	23	37	20	9	10	0	0	61	19	34
2019	Less than 3 years in current department or agency	42	30	16	7	4	0	1	73	11	334
2019	3 to 10 years in current department or agency	33	34	19	10	4	0	0	67	14	311
2019	11 to 20 years in current department or agency	34	40	13	7	6	1	0	74	13	101
2019	More than 20 years in current department or agency	25	37	16	18	4	0	0	62	22	31
2018	Less than 3 years in current department or agency	36	32	19	8	4	0	1	69	12	410
2018	3 to 10 years in current department or agency	30	31	20	12	6	0	0	61	19	325
2018	11 to 20 years in current department or agency	36	33	14	10	6	0	0	69	17	90
2018	More than 20 years in current department or agency	9	52	27	9	3	0	0	60	12	34
2017	Less than 3 years in current department or agency	39	29	20	8	3	0	1	68	11	329
2017	3 to 10 years in current department or agency	25	32	21	12	9	1	1	57	21	364
2017	11 to 20 years in current department or agency	32	33	16	13	5	0	1	66	18	99
2017	More than 20 years in current department or agency	33	26	28	5	7	2	0	60	12	41

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	26	16	9	5	0	1	70	14	392
2020	3 to 10 years in current department or agency	42	26	18	9	5	0	0	68	14	317
2020	11 to 20 years in current department or agency	40	30	18	8	2	1	0	71	11	109
2020	More than 20 years in current department or agency	26	41	11	9	10	0	3	69	20	34
2019	Less than 3 years in current department or agency	48	26	13	9	4	0	0	74	13	334
2019	3 to 10 years in current department or agency	35	34	14	10	5	1	1	71	15	312
2019	11 to 20 years in current department or agency	47	27	12	8	4	1	1	76	13	101
2019	More than 20 years in current department or agency	52	28	9	4	7	0	0	81	10	31
2018	Less than 3 years in current department or agency	41	27	16	10	6	0	1	69	16	409
2018	3 to 10 years in current department or agency	31	36	15	11	6	0	0	68	17	326
2018	11 to 20 years in current department or agency	43	34	10	10	2	0	0	77	13	89
2018	More than 20 years in current department or agency	20	44	21	15	0	0	0	64	15	34
2017	Less than 3 years in current department or agency	40	33	16	6	5	0	1	73	10	327
2017	3 to 10 years in current department or agency	32	29	17	11	9	0	1	62	21	364
2017	11 to 20 years in current department or agency	40	27	22	9	3	0	0	66	12	99
2017	More than 20 years in current department or agency	45	33	17	0	4	0	0	78	4	41

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	21	6	5	3	0	1	85	8	392
2020	3 to 10 years in current department or agency	50	27	9	8	6	0	0	77	15	315
2020	11 to 20 years in current department or agency	49	22	16	7	7	0	0	71	13	109
2020	More than 20 years in current department or agency	43	33	16	2	6	0	0	76	8	34
2019	Less than 3 years in current department or agency	60	20	10	5	3	1	1	81	9	336
2019	3 to 10 years in current department or agency	52	23	12	7	5	0	1	75	12	312
2019	11 to 20 years in current department or agency	55	26	7	8	4	1	0	81	12	101
2019	More than 20 years in current department or agency	45	26	16	9	3	0	0	72	12	31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	30	20	10	4	66	14	394
2020	3 to 10 years in current department or agency	34	30	19	10	7	64	16	318
2020	11 to 20 years in current department or agency	29	31	29	5	5	61	10	109
2020	More than 20 years in current department or agency	31	28	23	9	9	59	18	34

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	18	6	3	0	1	73	9	394
2020	3 to 10 years in current department or agency	39	34	18	7	2	0	0	73	9	316
2020	11 to 20 years in current department or agency	40	28	23	5	4	1	0	69	8	109
2020	More than 20 years in current department or agency	19	43	19	3	13	0	3	63	17	34
2019	Less than 3 years in current department or agency	54	28	11	4	3	0	0	83	7	333
2019	3 to 10 years in current department or agency	47	26	19	6	2	0	0	73	7	311
2019	11 to 20 years in current department or agency	52	25	12	3	4	2	1	80	7	99
2019	More than 20 years in current department or agency	35	50	6	6	4	0	0	85	10	31
2018	Less than 3 years in current department or agency	43	33	12	8	2	0	1	77	11	407
2018	3 to 10 years in current department or agency	40	36	15	6	3	1	1	77	9	324
2018	11 to 20 years in current department or agency	41	36	13	5	4	0	2	79	9	88
2018	More than 20 years in current department or agency	30	44	12	15	0	0	0	74	15	34
2017	Less than 3 years in current department or agency	42	34	13	7	3	0	2	77	10	327
2017	3 to 10 years in current department or agency	36	35	16	7	4	1	1	73	11	364
2017	11 to 20 years in current department or agency	44	30	18	6	2	0	0	74	9	99
2017	More than 20 years in current department or agency	34	26	25	8	4	2	0	62	12	41

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	25	14	4	2	0	1	80	6	392
2020	3 to 10 years in current department or agency	59	23	11	4	2	0	1	83	6	318
2020	11 to 20 years in current department or agency	53	29	13	3	1	0	2	83	4	107
2020	More than 20 years in current department or agency	52	22	21	3	3	0	0	74	5	34
2019	Less than 3 years in current department or agency	66	16	10	3	3	0	1	84	6	333
2019	3 to 10 years in current department or agency	68	19	7	3	2	0	0	88	5	310
2019	11 to 20 years in current department or agency	69	16	7	3	1	1	2	89	4	101
2019	More than 20 years in current department or agency	75	15	9	0	0	0	0	91	0	31
2018	Less than 3 years in current department or agency	61	21	9	5	2	0	2	84	7	408
2018	3 to 10 years in current department or agency	66	22	9	1	2	0	1	88	3	323
2018	11 to 20 years in current department or agency	67	16	13	2	0	0	2	84	2	87
2018	More than 20 years in current department or agency	67	24	7	2	0	0	0	91	2	33
2017	Less than 3 years in current department or agency	69	17	7	4	2	0	1	87	6	329
2017	3 to 10 years in current department or agency	64	19	10	4	2	0	1	84	6	367
2017	11 to 20 years in current department or agency	68	21	6	4	1	0	0	89	5	99
2017	More than 20 years in current department or agency	78	20	2	0	0	0	0	98	0	41

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	35	15	4	2	1	79	7	391
2020	3 to 10 years in current department or agency	44	36	12	5	3	0	81	7	318
2020	11 to 20 years in current department or agency	39	42	11	5	4	0	80	9	109
2020	More than 20 years in current department or agency	39	32	21	3	6	0	71	8	34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	11	4	2	1	0	3	93	3	394
2020	3 to 10 years in current department or agency	77	11	4	1	1	0	5	94	2	319
2020	11 to 20 years in current department or agency	71	17	5	1	2	0	4	92	3	108
2020	More than 20 years in current department or agency	66	25	4	6	0	0	0	91	6	33
2019	Less than 3 years in current department or agency	81	6	4	2	1	1	6	93	3	331
2019	3 to 10 years in current department or agency	80	11	3	1	0	1	3	95	2	311
2019	11 to 20 years in current department or agency	79	8	3	1	1	1	7	95	2	99
2019	More than 20 years in current department or agency	81	7	6	0	0	0	6	94	0	30
2018	Less than 3 years in current department or agency	77	11	5	1	1	1	3	92	2	408
2018	3 to 10 years in current department or agency	78	11	5	2	1	0	4	93	2	323
2018	11 to 20 years in current department or agency	84	9	5	0	0	0	2	95	0	89
2018	More than 20 years in current department or agency	75	17	0	2	0	0	5	98	2	34

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	7	3	2	1	1	3	94	4	393
2020	3 to 10 years in current department or agency	78	9	3	3	4	1	3	90	6	317
2020	11 to 20 years in current department or agency	78	10	5	2	2	1	2	91	5	109
2020	More than 20 years in current department or agency	73	9	7	3	5	0	3	84	9	34
2019	Less than 3 years in current department or agency	82	7	4	3	2	1	2	91	5	338
2019	3 to 10 years in current department or agency	72	12	5	3	5	1	2	86	8	311
2019	11 to 20 years in current department or agency	78	7	5	4	3	3	0	88	7	101
2019	More than 20 years in current department or agency	88	3	3	0	3	0	3	94	3	31
2018	Less than 3 years in current department or agency	74	8	7	3	5	0	3	85	8	410
2018	3 to 10 years in current department or agency	74	13	3	4	2	1	3	90	7	326
2018	11 to 20 years in current department or agency	75	11	9	2	1	0	2	88	3	88
2018	More than 20 years in current department or agency	59	21	13	0	2	0	6	84	2	33
2017	Less than 3 years in current department or agency	78	10	4	3	2	0	3	91	5	328
2017	3 to 10 years in current department or agency	69	10	10	4	3	0	4	82	7	367
2017	11 to 20 years in current department or agency	71	14	8	3	2	0	2	87	5	98
2017	More than 20 years in current department or agency	74	19	2	2	0	0	3	95	2	40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	17	6	2	1	0	2	91	3	394
2020	3 to 10 years in current department or agency	66	21	8	3	2	0	1	87	5	315
2020	11 to 20 years in current department or agency	68	24	4	2	1	0	1	92	3	107
2020	More than 20 years in current department or agency	70	18	0	3	6	0	3	91	9	34
2019	Less than 3 years in current department or agency	65	21	7	4	2	0	1	87	6	336
2019	3 to 10 years in current department or agency	51	30	11	5	2	0	1	82	7	309
2019	11 to 20 years in current department or agency	64	20	9	2	3	2	0	86	5	101
2019	More than 20 years in current department or agency	74	19	4	0	3	0	0	93	3	31
2018	Less than 3 years in current department or agency	60	23	10	4	2	0	1	84	6	409
2018	3 to 10 years in current department or agency	49	32	11	4	3	0	1	82	7	328
2018	11 to 20 years in current department or agency	58	26	11	5	0	0	0	84	5	91
2018	More than 20 years in current department or agency	49	34	17	0	0	0	0	83	0	35
2017	Less than 3 years in current department or agency	67	20	5	4	1	0	3	90	5	329
2017	3 to 10 years in current department or agency	50	33	8	5	3	0	2	84	8	365
2017	11 to 20 years in current department or agency	60	26	6	4	2	1	1	88	6	99
2017	More than 20 years in current department or agency	56	32	9	0	0	0	3	90	0	41

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	13	6	5	2	0	2	86	7	392
2020	3 to 10 years in current department or agency	66	15	7	5	5	0	1	82	11	318
2020	11 to 20 years in current department or agency	63	15	7	8	5	0	2	79	14	109
2020	More than 20 years in current department or agency	62	15	9	0	8	0	5	81	9	34
2019	Less than 3 years in current department or agency	71	13	6	4	5	0	1	85	9	338
2019	3 to 10 years in current department or agency	60	17	8	7	6	0	1	79	13	310
2019	11 to 20 years in current department or agency	59	19	8	5	4	1	3	82	10	100
2019	More than 20 years in current department or agency	72	14	7	0	7	0	0	87	7	31
2018	Less than 3 years in current department or agency	63	17	9	4	4	0	2	82	9	408
2018	3 to 10 years in current department or agency	54	22	9	7	5	0	2	78	12	328
2018	11 to 20 years in current department or agency	58	19	11	6	6	0	1	77	12	88
2018	More than 20 years in current department or agency	42	35	12	0	6	0	5	81	6	35
2017	Less than 3 years in current department or agency	70	14	5	5	3	0	3	87	8	328
2017	3 to 10 years in current department or agency	52	22	11	7	6	0	2	76	13	366
2017	11 to 20 years in current department or agency	59	17	15	5	3	1	1	77	8	99
2017	More than 20 years in current department or agency	57	28	2	6	2	0	4	89	9	40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	10	4	2	0	0	15	92	3	394
2020	3 to 10 years in current department or agency	61	11	6	3	0	0	18	88	4	318
2020	11 to 20 years in current department or agency	58	18	5	1	2	0	16	91	4	107
2020	More than 20 years in current department or agency	64	11	2	0	0	0	22	97	0	34
2019	Less than 3 years in current department or agency	60	9	4	1	1	0	24	92	3	337
2019	3 to 10 years in current department or agency	54	17	7	2	1	0	19	88	3	311
2019	11 to 20 years in current department or agency	58	11	6	2	2	1	21	88	5	101
2019	More than 20 years in current department or agency	51	17	4	4	0	0	24	90	5	31
2018	Less than 3 years in current department or agency	59	11	4	1	0	1	24	93	2	407
2018	3 to 10 years in current department or agency	47	17	5	1	1	0	29	90	3	322
2018	11 to 20 years in current department or agency	54	15	6	0	1	0	24	90	1	90
2018	More than 20 years in current department or agency	48	22	15	3	0	0	12	80	3	34
2017	Less than 3 years in current department or agency	65	7	3	1	1	0	23	94	2	328
2017	3 to 10 years in current department or agency	53	16	5	1	1	1	24	92	2	367
2017	11 to 20 years in current department or agency	52	17	6	1	1	0	24	90	2	99
2017	More than 20 years in current department or agency	60	12	9	0	0	0	18	89	0	40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	17	6	2	0	0	3	92	3	395
2020	3 to 10 years in current department or agency	68	19	7	2	2	0	1	88	4	319
2020	11 to 20 years in current department or agency	66	22	9	1	0	0	2	89	1	108
2020	More than 20 years in current department or agency	68	16	7	0	4	0	6	89	4	33
2019	Less than 3 years in current department or agency	77	13	4	1	2	0	4	93	3	336
2019	3 to 10 years in current department or agency	68	21	6	2	1	0	3	91	2	309
2019	11 to 20 years in current department or agency	67	20	5	1	0	1	5	93	1	100
2019	More than 20 years in current department or agency	71	23	0	4	0	0	3	96	4	31
2018	Less than 3 years in current department or agency	70	15	7	1	1	0	6	91	2	406
2018	3 to 10 years in current department or agency	61	20	10	1	1	0	6	87	3	327
2018	11 to 20 years in current department or agency	64	22	5	5	1	0	4	90	6	90
2018	More than 20 years in current department or agency	63	28	6	3	0	0	0	91	3	35
2017	Less than 3 years in current department or agency	75	14	4	2	1	0	5	93	2	329
2017	3 to 10 years in current department or agency	66	19	7	2	0	1	6	90	2	365
2017	11 to 20 years in current department or agency	70	18	8	1	0	1	3	91	1	99
2017	More than 20 years in current department or agency	56	25	7	0	4	0	9	88	4	41

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	15	5	3	4	0	1	87	7	395
2020	3 to 10 years in current department or agency	79	12	4	2	3	0	1	91	4	319
2020	11 to 20 years in current department or agency	73	16	6	2	0	1	2	92	2	108
2020	More than 20 years in current department or agency	82	12	3	0	0	0	3	97	0	34
2019	Less than 3 years in current department or agency	73	12	4	3	5	0	2	88	8	338
2019	3 to 10 years in current department or agency	83	10	2	2	1	0	2	94	3	311
2019	11 to 20 years in current department or agency	80	10	4	0	2	3	1	94	2	101
2019	More than 20 years in current department or agency	87	6	7	0	0	0	0	93	0	31
2018	Less than 3 years in current department or agency	67	12	5	5	5	1	5	84	10	410
2018	3 to 10 years in current department or agency	79	12	4	1	1	0	3	94	3	323
2018	11 to 20 years in current department or agency	80	12	3	2	1	0	2	94	3	90
2018	More than 20 years in current department or agency	77	20	0	0	3	0	0	97	3	35
2017	Less than 3 years in current department or agency	65	13	4	7	5	1	5	83	13	330
2017	3 to 10 years in current department or agency	72	15	4	1	2	0	5	92	3	367
2017	11 to 20 years in current department or agency	68	17	2	5	0	0	7	92	6	99
2017	More than 20 years in current department or agency	85	10	2	0	0	0	3	98	0	41

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	23	15	6	1	0	1	78	7	395
2020	3 to 10 years in current department or agency	53	27	12	5	2	0	1	81	7	317
2020	11 to 20 years in current department or agency	47	28	14	5	4	1	0	76	10	109
2020	More than 20 years in current department or agency	42	25	23	6	3	0	0	68	9	34
2019	Less than 3 years in current department or agency	59	25	9	4	3	0	1	85	7	338
2019	3 to 10 years in current department or agency	57	23	12	4	1	0	1	82	5	310
2019	11 to 20 years in current department or agency	60	22	9	4	2	1	1	85	6	100
2019	More than 20 years in current department or agency	66	8	19	3	4	0	0	74	7	31
2018	Less than 3 years in current department or agency	57	24	12	3	2	0	3	83	5	409
2018	3 to 10 years in current department or agency	54	28	11	3	2	0	1	83	5	327
2018	11 to 20 years in current department or agency	54	32	12	0	0	0	1	87	0	89
2018	More than 20 years in current department or agency	57	26	15	3	0	0	0	83	3	34
2017	Less than 3 years in current department or agency	55	26	11	4	1	1	3	84	5	329
2017	3 to 10 years in current department or agency	50	30	10	4	2	1	3	84	6	367
2017	11 to 20 years in current department or agency	60	23	9	3	2	0	4	86	5	99
2017	More than 20 years in current department or agency	57	31	10	3	0	0	0	88	3	41

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	39	22	7	3	0	68	9	395
2020	3 to 10 years in current department or agency	29	44	19	6	2	0	73	8	319
2020	11 to 20 years in current department or agency	32	37	18	5	5	2	71	10	108
2020	More than 20 years in current department or agency	31	49	15	0	6	0	79	6	34

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	41	31	13	1	0	0	55	14	395
2020	3 to 10 years in current department or agency	13	37	30	15	5	0	0	49	21	319
2020	11 to 20 years in current department or agency	16	33	33	13	5	0	0	49	18	108
2020	More than 20 years in current department or agency	22	32	21	15	9	0	0	54	25	34
2019	Less than 3 years in current department or agency	25	37	25	10	3	0	0	62	13	338
2019	3 to 10 years in current department or agency	18	35	33	9	5	0	0	53	14	311
2019	11 to 20 years in current department or agency	20	37	32	6	4	1	0	58	10	101
2019	More than 20 years in current department or agency	20	31	35	14	0	0	0	51	14	31
2018	Less than 3 years in current department or agency	23	35	28	9	5	0	0	58	13	408
2018	3 to 10 years in current department or agency	16	37	33	10	4	0	0	53	14	328
2018	11 to 20 years in current department or agency	22	27	39	10	3	0	0	48	13	91
2018	More than 20 years in current department or agency	17	49	25	5	3	0	0	67	8	35
2017	Less than 3 years in current department or agency	17	37	32	9	4	0	1	55	13	330
2017	3 to 10 years in current department or agency	14	32	34	15	5	0	0	46	20	367
2017	11 to 20 years in current department or agency	17	28	42	8	6	0	0	45	13	99
2017	More than 20 years in current department or agency	17	28	39	12	2	2	0	45	15	41

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	15	42	27	10	0	0	36	22	392
2020	3 to 10 years in current department or agency	10	20	37	22	11	0	0	33	30	320
2020	11 to 20 years in current department or agency	8	18	40	20	13	0	1	33	27	107
2020	More than 20 years in current department or agency	20	9	40	26	5	0	0	31	29	33
2019	Less than 3 years in current department or agency	6	18	27	30	19	0	0	49	24	335
2019	3 to 10 years in current department or agency	8	14	39	26	13	0	0	39	22	311
2019	11 to 20 years in current department or agency	6	15	35	27	15	1	0	42	22	99
2019	More than 20 years in current department or agency	7	20	41	22	11	0	0	33	26	31
2018	Less than 3 years in current department or agency	9	12	38	22	18	0	0	40	21	405
2018	3 to 10 years in current department or agency	6	15	44	23	13	0	0	36	20	326
2018	11 to 20 years in current department or agency	6	18	39	19	19	0	0	37	24	91
2018	More than 20 years in current department or agency	6	13	43	26	12	0	0	38	19	35
2017	Less than 3 years in current department or agency	6	12	38	27	15	1	1	43	18	329
2017	3 to 10 years in current department or agency	6	20	40	24	10	1	0	34	26	366
2017	11 to 20 years in current department or agency	7	14	43	20	14	0	1	35	22	98
2017	More than 20 years in current department or agency	2	22	44	21	11	0	0	32	25	41

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	30	9	4	1	1	0	85	6	394
2020	3 to 10 years in current department or agency	54	29	10	4	2	1	0	83	6	319
2020	11 to 20 years in current department or agency	52	31	8	6	2	0	0	83	8	109
2020	More than 20 years in current department or agency	41	42	8	6	0	2	0	85	7	34
2019	Less than 3 years in current department or agency	47	31	12	5	2	3	0	81	7	337
2019	3 to 10 years in current department or agency	45	37	11	5	1	0	0	83	7	311
2019	11 to 20 years in current department or agency	50	29	15	4	1	1	0	80	5	100
2019	More than 20 years in current department or agency	39	47	11	0	0	0	3	89	0	31
2018	Less than 3 years in current department or agency	40	33	12	8	2	5	0	76	11	411
2018	3 to 10 years in current department or agency	42	37	13	7	2	1	0	79	9	328
2018	11 to 20 years in current department or agency	41	38	11	5	3	2	0	81	8	90
2018	More than 20 years in current department or agency	30	54	9	0	0	5	3	91	0	35
2017	Less than 3 years in current department or agency	32	38	11	9	4	6	0	74	14	330
2017	3 to 10 years in current department or agency	31	38	14	9	5	3	0	72	14	367
2017	11 to 20 years in current department or agency	35	40	15	2	5	3	0	77	8	98
2017	More than 20 years in current department or agency	47	33	10	6	3	2	0	81	9	41

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	30	8	7	2	2	83	9	393
2020	3 to 10 years in current department or agency	50	25	11	8	4	2	76	12	318
2020	11 to 20 years in current department or agency	45	31	12	9	4	0	75	13	109
2020	More than 20 years in current department or agency	49	27	3	7	12	2	78	19	33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	28	11	11	5	1	1	73	16	392
2020	3 to 10 years in current department or agency	47	26	8	11	6	1	1	74	17	319
2020	11 to 20 years in current department or agency	44	20	12	10	12	1	1	65	23	109
2020	More than 20 years in current department or agency	44	26	11	10	6	0	2	72	17	34

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	25	9	3	2	2	1	85	6	393
2020	3 to 10 years in current department or agency	59	19	11	4	3	2	1	82	7	319
2020	11 to 20 years in current department or agency	54	23	11	3	8	0	2	79	11	109
2020	More than 20 years in current department or agency	51	36	5	3	3	0	2	89	6	34

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	32	10	6	3	1	80	10	395
2020	3 to 10 years in current department or agency	47	29	11	7	5	1	76	13	318
2020	11 to 20 years in current department or agency	38	25	19	10	7	1	64	17	109
2020	More than 20 years in current department or agency	36	30	9	13	12	0	66	25	34
2019	Less than 3 years in current department or agency	43	35	13	5	3	1	79	8	338
2019	3 to 10 years in current department or agency	36	35	13	9	6	0	71	16	311
2019	11 to 20 years in current department or agency	41	31	12	10	4	2	74	14	100
2019	More than 20 years in current department or agency	35	38	20	0	7	0	73	7	30
2018	Less than 3 years in current department or agency	36	33	13	9	6	4	71	15	411
2018	3 to 10 years in current department or agency	33	30	16	13	6	1	64	20	328
2018	11 to 20 years in current department or agency	27	42	11	9	6	6	73	15	91
2018	More than 20 years in current department or agency	32	40	16	6	3	3	74	9	35
2017	Less than 3 years in current department or agency	32	39	13	8	5	3	74	13	329
2017	3 to 10 years in current department or agency	24	37	15	11	11	1	62	23	367
2017	11 to 20 years in current department or agency	35	29	16	12	8	1	65	19	98
2017	More than 20 years in current department or agency	32	49	3	2	7	7	88	10	41

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	29	5	4	1	0	90	4	395
2020	3 to 10 years in current department or agency	56	32	8	3	1	0	88	3	319
2020	11 to 20 years in current department or agency	53	31	8	4	3	1	84	7	109
2020	More than 20 years in current department or agency	55	34	5	6	0	0	88	6	34

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	27	4	6	1	0	89	7	395
2020	3 to 10 years in current department or agency	55	30	10	4	1	0	85	5	318
2020	11 to 20 years in current department or agency	53	27	8	6	4	1	81	10	109
2020	More than 20 years in current department or agency	57	34	3	3	3	0	91	6	34

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	28	10	1	1	1	1	88	2	390
2020	3 to 10 years in current department or agency	54	28	10	4	2	1	1	84	6	318
2020	11 to 20 years in current department or agency	43	35	12	4	3	1	2	80	7	109
2020	More than 20 years in current department or agency	52	38	6	0	3	0	0	90	3	34

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	22	6	2	0	1	2	91	2	392
2020	3 to 10 years in current department or agency	61	27	7	2	0	0	2	90	3	318
2020	11 to 20 years in current department or agency	57	23	10	2	4	1	4	84	6	109
2020	More than 20 years in current department or agency	44	46	3	0	3	0	5	94	3	34

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	12	4	1	1	4	1	94	3	395
2020	3 to 10 years in current department or agency	75	12	4	1	1	4	3	94	2	318
2020	11 to 20 years in current department or agency	72	13	5	3	1	3	4	91	4	109
2020	More than 20 years in current department or agency	68	17	3	0	3	6	3	94	3	34

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	25	6	2	1	1	0	91	3	395
2020	3 to 10 years in current department or agency	66	24	6	3	1	1	0	91	4	317
2020	11 to 20 years in current department or agency	57	27	12	1	1	1	1	86	2	109
2020	More than 20 years in current department or agency	51	31	6	9	3	0	0	82	12	34

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	24	7	6	3	0	2	85	8	394
2020	3 to 10 years in current department or agency	63	21	6	6	3	1	1	86	9	318
2020	11 to 20 years in current department or agency	54	26	8	5	7	0	1	80	12	108
2020	More than 20 years in current department or agency	52	38	3	2	3	0	2	92	5	33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	23	4	3	1	0	92	5	393
2020	3 to 10 years in current department or agency	68	19	7	2	2	1	89	4	319
2020	11 to 20 years in current department or agency	71	21	4	2	2	0	91	4	109
2020	More than 20 years in current department or agency	65	29	3	0	3	0	94	3	34

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	45	8	9	1	1	0	82	10	98
2020	3 to 10 years in current department or agency	39	43	10	5	2	0	0	82	8	129
2020	11 to 20 years in current department or agency	28	32	14	16	10	0	0	60	26	43
2020	More than 20 years in current department or agency	59	32	0	8	0	0	0	92	8	12
2019	Less than 3 years in current department or agency	42	39	7	8	1	2	1	84	10	80
2019	3 to 10 years in current department or agency	43	35	10	6	3	1	2	80	9	124
2019	11 to 20 years in current department or agency	36	35	15	6	3	3	2	75	9	35
2019	More than 20 years in current department or agency	23	46	23	8	0	0	0	69	8	13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	97	3	98
2020	3 to 10 years in current department or agency	97	3	129
2020	11 to 20 years in current department or agency	92	8	43
2020	More than 20 years in current department or agency	100	0	12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	26	12	19	5	0	3	62	26	95
2020	3 to 10 years in current department or agency	28	32	16	13	8	1	1	62	22	125
2020	11 to 20 years in current department or agency	19	32	24	13	12	0	0	51	25	40
2020	More than 20 years in current department or agency	33	17	33	17	0	0	0	50	17	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	392
2020	3 to 10 years in current department or agency	6	94	318
2020	11 to 20 years in current department or agency	11	89	107
2020	More than 20 years in current department or agency	6	94	34

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	11	89	393
2020	3 to 10 years in current department or agency	12	88	319
2020	11 to 20 years in current department or agency	11	89	108
2020	More than 20 years in current department or agency	5	95	33
2019	Less than 3 years in current department or agency	16	84	337
2019	3 to 10 years in current department or agency	16	84	311
2019	11 to 20 years in current department or agency	16	84	101
2019	More than 20 years in current department or agency	9	91	31
2017	Less than 3 years in current department or agency	17	83	330
2017	3 to 10 years in current department or agency	19	81	366
2017	11 to 20 years in current department or agency	17	83	99
2017	More than 20 years in current department or agency	14	86	41
2014	Less than 3 years in current department or agency	13	88	304
2014	3 to 10 years in current department or agency	18	82	539
2014	11 to 20 years in current department or agency	17	83	145
2014	More than 20 years in current department or agency	10	90	52

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	40
2020	3 to 10 years in current department or agency	44	56	38

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	90	10	41
2020	3 to 10 years in current department or agency	81	19	39
2019	Less than 3 years in current department or agency	79	21	55
2019	3 to 10 years in current department or agency	88	12	49
2017	Less than 3 years in current department or agency	85	15	55
2017	3 to 10 years in current department or agency	81	19	70
2017	11 to 20 years in current department or agency	82	18	16
2014	Less than 3 years in current department or agency	84	16	38
2014	3 to 10 years in current department or agency	82	18	99
2014	11 to 20 years in current department or agency	92	8	24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	33	5	4	0	0	91	4	37
2020	3 to 10 years in current department or agency	52	32	7	10	0	0	84	10	32
2019	Less than 3 years in current department or agency	67	23	2	7	0	0	90	7	43
2019	3 to 10 years in current department or agency	58	26	6	7	2	0	84	10	41
2017	Less than 3 years in current department or agency	56	27	4	4	6	4	86	10	47
2017	3 to 10 years in current department or agency	60	31	1	7	0	0	91	7	56
2017	11 to 20 years in current department or agency	59	25	17	0	0	0	83	0	13
2014	Less than 3 years in current department or agency	75	16	0	3	3	3	94	6	32
2014	3 to 10 years in current department or agency	67	22	5	6	0	0	89	6	81
2014	11 to 20 years in current department or agency	68	18	5	5	5	0	86	9	22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	27	6	3	1	1	3	89	4	393
2020	3 to 10 years in current department or agency	62	22	8	3	1	1	3	87	4	318
2020	11 to 20 years in current department or agency	54	27	9	2	4	2	2	85	6	109
2020	More than 20 years in current department or agency	53	28	3	3	5	3	5	88	8	34

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	45	17	5	58	42	395
2020	3 to 10 years in current department or agency	28	56	14	2	66	34	320
2020	11 to 20 years in current department or agency	17	61	22	0	79	21	109
2020	More than 20 years in current department or agency	10	68	22	0	87	13	34

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	44	56	127
2020	3 to 10 years in current department or agency	43	57	91

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	27	15	13	8	1	7	60	23	127
2020	3 to 10 years in current department or agency	33	31	11	10	10	0	4	67	21	90

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	16	18	15	26	1	10	34	46	127
2020	3 to 10 years in current department or agency	10	21	16	13	25	3	13	37	45	91

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	16	11	6	3	1	14	76	11	395
2020	3 to 10 years in current department or agency	47	19	11	6	7	1	9	73	15	319
2020	11 to 20 years in current department or agency	51	18	8	7	4	2	10	79	12	109
2020	More than 20 years in current department or agency	73	9	3	6	3	0	5	86	10	34
2019	Less than 3 years in current department or agency	43	17	16	8	9	0	7	65	18	329
2019	3 to 10 years in current department or agency	47	18	13	9	8	1	5	69	18	306
2019	11 to 20 years in current department or agency	52	15	9	11	5	2	6	73	18	101
2019	More than 20 years in current department or agency	58	18	3	3	4	0	14	89	8	31
2018	Less than 3 years in current department or agency	45	16	12	8	9	3	7	67	19	407
2018	3 to 10 years in current department or agency	45	14	15	10	10	0	7	63	21	327
2018	11 to 20 years in current department or agency	59	12	9	6	3	0	12	80	10	91
2018	More than 20 years in current department or agency	65	17	7	0	3	0	8	90	3	35

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Micro-organizations combined by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture