2020 Public Service Employee Survey Results for Statistical Survey Operations by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 40 9 17 9 0 0 64 26 75
2020 Non-supervisor 44 37 5 11 4 0 0 81 15 933

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 24 4 2 0 1 1 94 2 76
2020 Non-supervisor 81 14 2 1 1 0 0 96 2 926
2017 Supervisor 69 20 5 2 1 1 2 92 3 108
2017 Non-supervisor 81 15 2 1 0 0 0 96 2 1126
2014 Supervisor 73 17 3 2 3 0 3 92 5 91
2014 Non-supervisor 79 14 2 2 1 0 1 95 3 899

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 33 20 9 10 0 0 61 19 76
2020 Non-supervisor 48 29 9 8 4 0 1 78 13 930
2019 Supervisor 32 47 8 11 3 0 0 79 14 68
2019 Non-supervisor 39 32 10 8 4 0 6 76 14 811
2017 Supervisor 33 33 15 11 4 0 5 69 15 108
2017 Non-supervisor 36 30 10 11 7 0 6 71 19 1130
2014 Supervisor 28 44 9 10 6 0 3 74 16 91
2014 Non-supervisor 37 30 11 10 6 0 7 71 17 896

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 39 19 20 13 0 0 48 33 76
2020 Non-supervisor 35 38 10 12 5 0 0 73 17 926
2019 Supervisor 13 36 8 34 8 0 0 50 43 68
2019 Non-supervisor 40 40 8 10 2 0 0 80 12 815
2018 Supervisor 12 42 14 20 11 0 0 54 31 78
2018 Non-supervisor 40 46 5 7 2 0 0 86 9 864
2017 Supervisor 12 42 12 19 14 0 1 55 33 108
2017 Non-supervisor 39 42 8 8 3 0 0 81 11 1129
2014 Supervisor 14 38 22 17 9 0 0 52 27 91
2014 Non-supervisor 35 45 8 10 3 0 0 80 13 901

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 34 19 16 3 0 1 62 19 75
2020 Non-supervisor 46 30 9 9 4 0 1 77 14 929
2019 Supervisor 32 31 15 17 5 0 0 63 22 68
2019 Non-supervisor 38 34 11 11 5 0 0 73 16 817
2017 Supervisor 33 33 14 13 7 0 1 66 20 108
2017 Non-supervisor 37 36 11 11 5 0 0 73 16 1129
2014 Supervisor 25 42 16 14 3 0 0 67 16 91
2014 Non-supervisor 36 34 10 11 6 1 1 72 18 901

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 36 19 12 17 0 0 52 29 76
2020 Non-supervisor 36 27 17 10 7 1 1 65 18 931
2019 Supervisor 17 41 16 14 11 0 2 58 25 68
2019 Non-supervisor 33 30 14 12 9 1 1 64 22 817
2018 Supervisor 26 26 16 17 16 0 0 52 33 77
2018 Non-supervisor 27 33 16 12 11 1 1 61 23 867
2017 Supervisor 19 24 22 17 18 0 1 43 35 108
2017 Non-supervisor 30 30 16 11 10 0 2 62 22 1130
2014 Supervisor 22 36 13 18 9 0 2 59 28 91
2014 Non-supervisor 30 31 15 12 9 1 1 63 22 897

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 42 16 12 4 0 0 68 16 76
2020 Non-supervisor 37 35 14 7 6 1 0 73 13 937
2019 Supervisor 30 31 23 12 5 0 0 61 17 68
2019 Non-supervisor 35 36 16 7 6 0 0 71 13 817
2018 Supervisor 22 47 14 11 6 0 0 69 17 78
2018 Non-supervisor 30 38 17 8 6 0 0 68 15 866
2017 Supervisor 28 37 18 9 7 0 1 66 16 108
2017 Non-supervisor 31 41 13 9 6 0 0 72 15 1132
2014 Supervisor 26 47 15 7 5 0 0 73 12 90
2014 Non-supervisor 30 42 15 7 5 0 0 72 12 898

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 46 13 15 8 0 1 64 23 76
2020 Non-supervisor 21 31 23 12 9 3 1 54 22 936
2019 Supervisor 10 32 16 24 19 0 0 42 42 68
2019 Non-supervisor 23 28 17 17 15 1 0 52 32 816
2018 Supervisor 15 27 14 23 21 0 0 42 44 78
2018 Non-supervisor 20 30 17 17 15 1 0 50 32 865
2017 Supervisor 10 29 18 22 21 0 1 39 43 108
2017 Non-supervisor 19 35 16 16 14 0 0 54 30 1131
2014 Supervisor 11 36 19 16 18 0 0 47 34 91
2014 Non-supervisor 22 35 16 15 12 0 0 57 27 899

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 49 19 18 1 0 0 62 19 75
2020 Non-supervisor 38 37 11 11 3 0 0 75 14 925
2019 Supervisor 21 39 24 15 2 0 0 60 16 68
2019 Non-supervisor 41 36 12 8 3 0 0 77 11 815
2018 Supervisor 16 39 21 19 4 0 0 55 24 78
2018 Non-supervisor 40 41 10 7 3 0 1 81 9 865
2017 Supervisor 24 44 7 16 8 0 1 69 24 107
2017 Non-supervisor 41 41 8 6 3 0 0 83 9 1131

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 17 1 0 0 0 81 1 76
2020 Non-supervisor 46 37 9 5 2 1 0 84 7 931
2019 Supervisor 37 31 18 13 0 0 0 69 13 68
2019 Non-supervisor 47 35 10 5 3 1 0 82 8 815
2018 Supervisor 42 40 9 6 3 0 0 82 9 78
2018 Non-supervisor 46 36 9 6 3 1 0 82 8 864
2017 Supervisor 38 43 8 7 3 0 1 81 10 108
2017 Non-supervisor 47 35 10 4 3 0 0 83 7 1129
2014 Supervisor 39 45 5 8 3 0 0 84 11 91
2014 Non-supervisor 43 41 9 5 3 0 0 84 7 900

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 42 17 20 5 0 0 57 25 76
2020 Non-supervisor 24 33 20 12 10 1 0 58 22 935
2019 Supervisor 18 34 15 20 12 0 0 53 32 68
2019 Non-supervisor 23 33 19 13 11 0 0 56 25 817
2018 Supervisor 14 30 23 12 22 0 0 44 33 78
2018 Non-supervisor 19 34 19 14 15 0 0 53 28 866
2017 Supervisor 16 28 22 20 14 0 1 44 35 108
2017 Non-supervisor 20 34 19 14 13 0 0 54 27 1132

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 36 4 8 0 0 0 88 8 74
2020 Non-supervisor 54 28 11 4 2 0 0 83 6 924
2019 Supervisor 48 36 9 4 3 0 0 84 6 67
2019 Non-supervisor 52 28 13 4 3 0 0 80 6 816
2018 Supervisor 45 40 10 3 2 0 0 85 5 78
2018 Non-supervisor 46 33 13 4 3 0 0 79 7 867
2017 Supervisor 48 39 5 4 3 0 1 88 7 108
2017 Non-supervisor 51 30 12 4 2 0 0 82 6 1129
2014 Supervisor 66 25 7 1 1 0 0 91 2 91
2014 Non-supervisor 60 26 10 2 2 0 0 87 4 901

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 43 25 13 7 0 0 55 20 76
2020 Non-supervisor 13 23 23 20 16 3 1 38 38 932
2019 Supervisor 11 46 9 21 12 0 0 57 33 67
2019 Non-supervisor 14 24 19 22 20 1 0 39 42 815
2018 Supervisor 17 32 14 20 17 0 0 49 37 78
2018 Non-supervisor 9 24 23 20 23 1 1 33 44 866
2017 Supervisor 16 34 9 23 18 0 1 50 41 108
2017 Non-supervisor 12 27 20 18 21 1 1 40 40 1128
2014 Supervisor 9 50 20 13 8 0 0 59 21 91
2014 Non-supervisor 12 30 19 20 17 1 1 43 38 900

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 32 23 15 4 0 0 59 19 76
2020 Non-supervisor 15 22 26 16 17 2 3 38 34 936
2019 Supervisor 17 38 19 14 10 2 0 56 24 68
2019 Non-supervisor 14 22 21 20 21 1 1 37 41 816
2018 Supervisor 17 36 17 21 8 0 0 53 29 78
2018 Non-supervisor 11 23 21 21 22 0 2 34 44 867
2017 Supervisor 23 30 16 14 17 0 1 53 31 108
2017 Non-supervisor 15 25 19 19 19 1 2 41 39 1126
2014 Supervisor 18 30 29 18 5 0 0 48 23 91
2014 Non-supervisor 16 25 23 18 16 0 2 42 34 900

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 51 19 15 7 0 0 60 21 76
2020 Non-supervisor 30 37 17 11 5 1 0 68 16 927
2019 Supervisor 11 44 26 11 6 2 0 56 17 68
2019 Non-supervisor 25 35 21 11 7 1 0 60 19 817
2018 Supervisor 12 33 28 17 10 0 0 45 27 78
2018 Non-supervisor 22 35 20 15 7 0 0 58 22 866
2017 Supervisor 14 38 23 14 10 0 1 52 24 108
2017 Non-supervisor 23 39 18 11 8 1 0 62 20 1122
2014 Supervisor 16 36 25 18 4 1 0 53 22 91
2014 Non-supervisor 26 36 18 13 6 1 1 63 19 898

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 43 8 9 4 0 0 79 13 76
2020 Non-supervisor 41 36 12 6 4 1 0 77 10 935
2019 Supervisor 34 44 10 11 2 0 0 77 12 68
2019 Non-supervisor 39 35 15 6 4 0 0 75 11 815
2018 Supervisor 29 43 19 5 4 0 0 72 8 78
2018 Non-supervisor 35 38 14 7 6 0 0 73 12 865
2017 Supervisor 34 38 14 5 8 0 1 73 12 107
2017 Non-supervisor 38 36 14 6 5 0 0 74 11 1128
2014 Supervisor 40 44 10 6 1 0 0 83 7 91
2014 Non-supervisor 41 35 13 6 4 0 0 77 11 898

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 32 20 13 9 0 1 57 23 76
2020 Non-supervisor 59 23 9 2 1 2 5 88 3 934
2019 Supervisor 18 31 35 9 2 0 5 52 11 68
2019 Non-supervisor 54 26 8 2 0 1 9 89 2 814
2018 Supervisor 27 32 25 14 0 0 3 60 14 78
2018 Non-supervisor 60 23 7 1 1 1 7 91 2 866
2017 Supervisor 33 33 23 7 1 1 3 68 8 108
2017 Non-supervisor 59 23 5 2 0 2 9 93 2 1130
2014 Supervisor 28 52 14 3 3 0 0 81 6 91
2014 Non-supervisor 56 26 7 1 1 0 9 90 2 899

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 37 25 8 5 0 0 13 62 76
2020 Non-supervisor 7 16 28 23 19 3 4 45 25 932
2019 Supervisor 11 15 49 15 7 0 4 22 27 68
2019 Non-supervisor 5 11 30 28 21 2 3 51 17 814
2018 Supervisor 11 26 37 15 8 0 3 24 39 78
2018 Non-supervisor 7 14 22 26 22 3 7 52 23 861
2017 Supervisor 8 19 46 17 10 0 1 27 26 108
2017 Non-supervisor 5 10 27 26 24 2 6 55 16 1127
2014 Supervisor 7 23 37 32 1 0 1 33 30 91
2014 Non-supervisor 5 12 28 26 23 1 5 51 19 898

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 27 24 21 9 3 0 31 45 76
2020 Non-supervisor 8 11 22 23 26 6 4 55 21 928
2019 Supervisor 6 23 30 25 10 3 3 37 31 67
2019 Non-supervisor 6 13 25 25 26 3 2 54 19 811
2018 Supervisor 12 24 34 17 7 3 3 25 39 78
2018 Non-supervisor 10 18 21 19 26 3 5 48 30 864
2017 Supervisor 11 23 32 17 13 2 2 31 35 107
2017 Non-supervisor 8 12 23 21 27 5 5 53 22 1124
2014 Supervisor 8 25 31 27 6 2 1 35 33 90
2014 Non-supervisor 9 14 23 20 27 2 5 51 24 897

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 22 33 20 8 3 1 29 36 75
2020 Non-supervisor 6 10 19 18 27 9 10 56 20 930
2019 Supervisor 6 26 37 24 6 2 0 30 33 67
2019 Non-supervisor 6 11 20 23 22 8 9 55 21 813
2018 Supervisor 19 23 30 19 5 1 3 25 44 78
2018 Non-supervisor 9 14 21 19 21 5 11 48 27 860
2017 Supervisor 13 24 28 20 11 1 2 32 39 107
2017 Non-supervisor 6 11 21 20 23 6 13 53 21 1125
2014 Supervisor 10 27 34 19 7 0 2 27 38 91
2014 Non-supervisor 7 12 20 21 23 6 10 53 23 898

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 17 39 25 9 1 0 35 26 76
2020 Non-supervisor 2 5 16 27 39 4 8 74 8 927
2019 Supervisor 3 16 25 46 8 1 2 56 19 68
2019 Non-supervisor 3 5 17 32 32 3 8 72 9 814
2018 Supervisor 7 16 35 28 12 0 3 41 23 78
2018 Non-supervisor 4 8 20 25 33 2 8 65 13 864
2017 Supervisor 4 15 34 33 12 0 2 46 19 106
2017 Non-supervisor 3 5 16 30 34 3 10 73 8 1122
2014 Supervisor 6 9 27 48 10 0 1 58 15 91
2014 Non-supervisor 2 6 21 33 29 2 8 68 10 900

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 28 34 15 5 0 0 21 45 76
2020 Non-supervisor 5 9 17 21 36 5 7 65 16 931
2019 Supervisor 10 24 32 21 8 3 2 30 36 68
2019 Non-supervisor 4 8 20 25 31 3 8 64 14 811
2018 Supervisor 14 33 29 14 8 1 1 22 48 78
2018 Non-supervisor 6 11 21 22 30 2 8 58 19 862
2017 Supervisor 14 24 28 17 13 0 3 31 39 108
2017 Non-supervisor 4 8 19 24 33 3 10 65 14 1125
2014 Supervisor 11 25 32 23 7 2 1 31 37 91
2014 Non-supervisor 5 9 22 24 30 1 9 60 15 898

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 24 26 28 12 3 1 42 32 75
2020 Non-supervisor 4 10 17 17 24 20 7 57 19 927
2019 Supervisor 9 19 27 31 9 0 4 42 30 68
2019 Non-supervisor 11 13 21 18 22 9 6 47 28 811
2018 Supervisor 18 23 23 25 8 1 1 34 42 78
2018 Non-supervisor 14 16 21 16 20 6 8 41 34 865
2017 Supervisor 13 19 26 26 11 4 2 39 33 108
2017 Non-supervisor 9 11 21 18 26 7 9 52 24 1125
2014 Supervisor 8 24 25 27 13 1 2 42 33 91
2014 Non-supervisor 9 14 18 16 26 8 9 51 27 899

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 24 39 21 7 0 1 28 32 76
2020 Non-supervisor 6 12 25 20 25 7 6 51 20 932
2019 Supervisor 4 19 48 15 6 7 1 23 25 68
2019 Non-supervisor 6 14 26 20 23 6 5 48 23 811
2018 Supervisor 13 28 40 13 3 1 3 17 42 78
2018 Non-supervisor 10 19 22 19 20 3 7 44 32 865
2017 Supervisor 14 23 31 18 13 0 2 31 37 108
2017 Non-supervisor 8 12 24 19 25 4 8 50 23 1127
2014 Supervisor 10 23 33 27 6 2 0 33 34 91
2014 Non-supervisor 8 12 28 17 23 4 8 46 22 899

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 25 29 21 8 0 0 29 42 76
2020 Non-supervisor 5 14 30 24 23 1 2 48 20 933
2019 Supervisor 11 27 41 12 8 0 2 19 39 68
2019 Non-supervisor 7 13 30 27 19 2 2 48 21 811
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 46 23 9 5 5 1 60 16 76
2020 Non-supervisor 19 20 22 7 5 15 13 53 16 931
2019 Supervisor 18 41 11 17 12 2 0 60 29 68
2019 Non-supervisor 23 21 18 9 8 14 7 56 21 813
2018 Supervisor 7 27 24 26 15 0 2 34 42 79
2018 Non-supervisor 13 22 21 14 10 11 8 43 30 869
2017 Supervisor 12 23 24 19 16 3 3 38 37 109
2017 Non-supervisor 20 24 18 11 10 9 8 52 26 1129
2014 Supervisor 14 32 18 27 5 1 3 47 34 91
2014 Non-supervisor 22 26 18 10 7 8 8 58 20 915

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 44 11 13 5 1 0 70 19 75
2020 Non-supervisor 39 22 13 7 6 9 4 70 15 931
2019 Supervisor 25 38 8 14 12 3 0 65 27 68
2019 Non-supervisor 38 26 10 10 9 4 3 69 21 814
2018 Supervisor 15 37 15 19 14 0 0 52 34 80
2018 Non-supervisor 32 25 13 11 13 4 1 60 26 870
2017 Supervisor 17 29 16 20 13 2 3 49 34 109
2017 Non-supervisor 36 27 12 11 9 3 1 66 22 1130
2014 Supervisor 29 27 20 13 9 2 1 57 22 90
2014 Non-supervisor 37 26 14 11 7 3 2 67 19 911

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 39 11 9 0 1 0 80 10 75
2020 Non-supervisor 49 30 9 4 1 3 3 85 6 934
2019 Supervisor 24 48 12 13 3 0 0 72 16 68
2019 Non-supervisor 42 36 9 7 4 1 2 80 11 816
2018 Supervisor 20 53 9 13 5 0 0 73 18 80
2018 Non-supervisor 36 37 10 9 4 2 2 76 13 874
2017 Supervisor 23 43 12 17 3 0 1 67 21 109
2017 Non-supervisor 39 37 9 7 4 1 1 79 11 1132
2014 Supervisor 28 38 16 14 3 0 1 66 18 91
2014 Non-supervisor 38 37 12 8 3 1 1 78 10 913

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 46 20 8 3 0 0 69 11 76
2020 Non-supervisor 25 27 24 6 4 9 5 61 12 928
2019 Supervisor 28 39 21 6 6 0 0 67 12 68
2019 Non-supervisor 27 31 20 7 5 4 5 64 14 816
2018 Supervisor 18 45 19 9 8 1 0 63 17 80
2018 Non-supervisor 19 31 26 8 5 7 5 56 15 874

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 25 12 11 1 3 1 75 13 75
2020 Non-supervisor 33 17 16 4 4 15 12 68 10 934
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 35 24 9 1 1 4 63 11 76
2020 Non-supervisor 15 15 23 6 9 6 26 45 21 932
2019 Supervisor 21 35 21 6 7 1 9 63 14 70
2019 Non-supervisor 15 15 17 8 13 4 28 45 30 818

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 36 13 17 4 0 0 65 21 76
2020 Non-supervisor 28 28 17 10 7 4 4 62 19 936
2019 Supervisor 23 25 21 24 8 0 0 47 31 70
2019 Non-supervisor 37 31 12 12 7 0 0 69 19 823
2018 Supervisor 24 36 21 10 8 0 0 61 18 80
2018 Non-supervisor 38 37 9 9 7 0 0 76 15 875
2017 Supervisor 23 41 11 17 6 1 1 65 24 109
2017 Non-supervisor 42 32 11 9 7 0 0 74 16 1132
2014 Supervisor 33 38 16 7 5 0 0 71 12 90
2014 Non-supervisor 45 34 9 7 5 0 0 79 12 911

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 30 24 13 0 1 3 61 14 76
2020 Non-supervisor 21 17 25 7 7 10 13 49 18 932

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 34 21 9 4 0 0 65 13 76
2020 Non-supervisor 32 28 17 10 6 4 4 64 17 936
2019 Supervisor 18 45 11 19 7 0 0 63 26 70
2019 Non-supervisor 37 32 12 11 6 1 1 70 18 822
2018 Supervisor 24 34 22 15 5 0 0 58 20 80
2018 Non-supervisor 37 36 10 10 6 1 1 73 16 875
2017 Supervisor 17 42 12 24 3 1 1 60 28 109
2017 Non-supervisor 39 35 11 9 5 1 0 74 15 1131
2014 Supervisor 30 48 10 9 3 0 0 78 12 90
2014 Non-supervisor 41 37 10 8 4 0 1 78 12 915

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 75
2020 Non-supervisor 31 69 936

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 24 24 4 7 5 22 52 15 75
2020 Non-supervisor 21 13 15 5 7 13 27 56 19 928

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 36 20 15 1 0 0 64 16 76
2020 Non-supervisor 39 28 16 9 5 2 1 69 15 937
2019 Supervisor 30 31 19 12 8 0 0 61 20 70
2019 Non-supervisor 40 29 15 10 6 0 0 70 16 824
2018 Supervisor 21 39 17 19 4 0 0 60 23 80
2018 Non-supervisor 39 31 13 9 7 0 0 71 16 874
2017 Supervisor 24 30 24 12 9 0 1 54 21 109
2017 Non-supervisor 39 33 14 8 6 0 0 72 14 1132
2014 Supervisor 40 33 17 4 7 0 0 73 10 89
2014 Non-supervisor 45 30 11 7 5 0 0 76 13 915
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 27 20 11 4 3 0 64 15 76
2020 Non-supervisor 32 21 14 5 5 21 1 68 13 935
2019 Supervisor 31 27 20 16 6 0 0 58 22 68
2019 Non-supervisor 28 25 16 10 7 12 1 61 20 820
2018 Supervisor 17 30 20 16 12 4 1 49 30 80
2018 Non-supervisor 22 27 18 10 10 12 1 57 23 862
2017 Supervisor 19 31 15 19 12 3 1 52 32 109
2017 Non-supervisor 28 29 15 8 9 10 1 64 19 1126
2014 Supervisor 26 31 20 12 11 0 0 57 23 89
2014 Non-supervisor 29 28 16 9 6 12 1 65 17 900

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 34 19 13 8 1 0 60 22 76
2020 Non-supervisor 33 26 15 9 7 9 1 65 18 933
2019 Supervisor 27 32 23 10 8 0 0 59 18 68
2019 Non-supervisor 26 30 18 13 10 3 0 58 23 822
2018 Supervisor 14 24 27 21 14 1 0 38 35 80
2018 Non-supervisor 23 29 19 15 11 2 0 53 27 863
2017 Supervisor 16 26 19 23 15 1 1 43 39 108
2017 Non-supervisor 27 32 16 13 10 2 1 60 24 1126
2014 Supervisor 18 35 18 18 11 0 0 53 29 89
2014 Non-supervisor 27 31 16 12 8 4 1 62 21 902

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 41 17 12 16 1 0 55 28 76
2020 Non-supervisor 24 24 19 11 8 13 1 56 22 933
2019 Supervisor 14 36 27 16 8 0 0 49 23 68
2019 Non-supervisor 18 28 18 17 11 8 1 50 30 822
2018 Supervisor 5 31 28 19 14 3 0 37 34 80
2018 Non-supervisor 17 25 19 19 12 8 0 45 34 864
2017 Supervisor 8 32 22 17 17 4 0 41 36 108
2017 Non-supervisor 18 31 18 14 9 9 1 55 25 1128
2014 Supervisor 6 42 20 22 8 2 0 49 31 89
2014 Non-supervisor 16 32 22 13 7 10 0 54 22 906

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 38 15 19 15 0 0 51 34 76
2020 Non-supervisor 24 26 16 13 12 9 0 54 28 934
2019 Supervisor 7 34 21 26 12 0 0 41 38 68
2019 Non-supervisor 17 28 17 17 14 6 1 48 34 820
2018 Supervisor 9 28 13 29 22 0 0 37 51 79
2018 Non-supervisor 16 25 19 20 16 4 0 43 38 862
2017 Supervisor 10 28 24 15 21 1 1 39 37 108
2017 Non-supervisor 18 29 16 17 15 6 0 50 34 1129
2014 Supervisor 6 34 23 21 14 2 0 41 36 89
2014 Non-supervisor 17 31 17 18 11 6 0 51 30 906

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 24 13 9 1 19 3 69 14 76
2020 Non-supervisor 42 13 7 3 4 26 5 80 10 935
2019 Supervisor 33 15 12 8 8 21 3 64 20 67
2019 Non-supervisor 37 14 7 4 6 25 6 75 15 819
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 44 12 19 5 3 0 63 25 75
2020 Non-supervisor 31 34 17 8 5 5 0 68 13 932
2019 Supervisor 21 30 20 22 6 1 0 51 28 70
2019 Non-supervisor 25 37 19 11 6 2 0 63 17 824
2018 Supervisor 14 38 16 24 8 0 0 52 32 80
2018 Non-supervisor 23 38 19 11 7 2 0 62 19 872
2017 Supervisor 10 38 19 23 5 2 2 50 30 108
2017 Non-supervisor 26 38 17 11 6 2 1 66 17 1128
2014 Supervisor 13 55 15 10 7 0 0 68 17 90
2014 Non-supervisor 28 40 15 9 6 2 1 70 15 914

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 34 18 25 12 0 0 45 38 74
2020 Non-supervisor 23 28 19 13 7 10 1 57 22 925
2019 Supervisor 6 30 20 26 18 0 0 37 44 70
2019 Non-supervisor 15 28 23 17 9 8 0 47 28 820

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 43 17 11 3 1 0 69 13 76
2020 Non-supervisor 29 26 14 10 8 8 4 63 20 933
2019 Supervisor 33 36 13 14 4 0 0 69 18 70
2019 Non-supervisor 28 31 15 8 9 6 2 65 19 823
2018 Supervisor 21 43 13 11 11 1 0 65 22 80
2018 Non-supervisor 26 33 15 12 8 4 2 62 22 873
2017 Supervisor 23 37 14 17 7 3 0 62 24 108
2017 Non-supervisor 30 33 13 10 8 4 3 68 19 1131
2014 Supervisor 34 30 15 12 7 2 0 65 19 90
2014 Non-supervisor 33 32 14 8 6 5 2 70 15 912

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 38 25 11 3 0 1 61 13 76
2020 Non-supervisor 33 28 18 7 4 9 1 68 12 929
2019 Supervisor 23 23 34 12 7 0 0 46 20 70
2019 Non-supervisor 27 30 22 9 6 4 1 60 16 823
2018 Supervisor 22 24 30 13 11 0 0 46 24 80
2018 Non-supervisor 25 33 22 9 8 3 1 59 18 873

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 25 12 25 12 3 0 49 39 74
2020 Non-supervisor 23 19 17 11 11 17 3 52 27 924
2019 Supervisor 15 15 25 19 22 5 0 31 43 70
2019 Non-supervisor 18 21 15 15 16 14 1 46 37 822
2018 Supervisor 9 29 18 17 18 8 1 41 39 80
2018 Non-supervisor 17 19 17 15 19 12 1 42 39 873
2017 Supervisor 10 22 16 17 26 7 2 36 47 109
2017 Non-supervisor 16 21 15 14 18 13 2 43 39 1131
2014 Supervisor 15 23 16 22 21 3 0 39 45 90
2014 Non-supervisor 18 21 19 15 15 10 2 44 34 915

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 24 31 13 12 4 1 41 27 75
2020 Non-supervisor 16 18 21 12 10 19 4 45 28 925
2019 Supervisor 6 19 30 21 22 2 0 25 44 70
2019 Non-supervisor 12 17 23 14 18 13 3 34 39 823
2018 Supervisor 4 19 22 20 32 2 1 23 55 80
2018 Non-supervisor 10 18 23 17 20 10 2 31 42 872
2017 Supervisor 5 19 17 23 28 5 4 26 56 109
2017 Non-supervisor 12 18 23 13 18 12 4 36 37 1131
2014 Supervisor 3 21 26 27 17 0 5 25 47 90
2014 Non-supervisor 11 18 25 15 15 12 4 35 36 910

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 23 24 15 19 0 3 40 35 76
2020 Non-supervisor 16 17 17 13 15 15 8 42 35 934
2019 Supervisor 6 28 15 23 22 2 4 36 48 70
2019 Non-supervisor 12 17 19 13 24 9 6 35 43 823
2018 Supervisor 8 18 11 21 38 1 3 28 61 80
2018 Non-supervisor 9 19 18 18 24 7 6 32 48 874
2017 Supervisor 6 27 15 18 29 2 4 34 50 109
2017 Non-supervisor 9 17 19 16 24 8 6 31 47 1131
2014 Supervisor 6 14 30 23 24 1 3 21 48 90
2014 Non-supervisor 12 17 20 17 21 7 6 33 44 913

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 31 16 3 5 0 5 75 8 76
2020 Non-supervisor 43 18 11 7 5 3 13 72 15 934
2019 Supervisor 46 26 11 5 6 2 4 77 11 70
2019 Non-supervisor 39 20 14 7 5 3 12 70 14 820

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 19 22 7 8 1 3 62 15 76
2020 Non-supervisor 42 14 12 5 6 8 13 72 14 933
2019 Supervisor 28 21 22 13 8 5 3 53 23 69
2019 Non-supervisor 35 14 14 9 8 7 13 62 21 822

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 76 11 3 4 1 0 5 92 6 76
2020 Non-supervisor 67 6 4 2 2 7 12 90 5 932
2019 Supervisor 75 8 8 0 2 0 7 89 2 69
2019 Non-supervisor 63 8 5 4 4 6 11 85 9 822

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 5 5 3 0 1 11 91 3 76
2020 Non-supervisor 58 8 6 2 3 6 17 86 7 932
2019 Supervisor 63 15 7 3 2 0 11 88 5 69
2019 Non-supervisor 62 7 5 3 3 4 17 87 7 822

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 52 25 14 3 0 0 59 16 74
2020 Non-supervisor 11 23 21 15 11 16 3 42 33 923
2019 Supervisor 7 36 31 16 9 2 0 43 25 70
2019 Non-supervisor 9 21 20 19 18 10 3 34 43 821
2018 Supervisor 8 27 28 25 10 0 1 36 35 80
2018 Non-supervisor 7 17 24 23 18 9 2 27 46 873
2017 Supervisor 7 42 12 21 14 2 3 51 37 109
2017 Non-supervisor 8 21 24 18 19 9 2 32 41 1132

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 46 19 5 3 3 0 72 8 74
2020 Non-supervisor 32 28 16 7 6 11 1 68 15 924
2019 Supervisor 28 34 23 10 5 0 0 63 15 70
2019 Non-supervisor 29 32 15 11 7 5 1 65 19 822
2018 Supervisor 26 34 19 13 4 4 0 62 18 80
2018 Non-supervisor 30 33 17 9 7 4 0 66 17 874
2017 Supervisor 26 34 18 8 9 4 1 63 18 109
2017 Non-supervisor 36 35 13 7 4 3 1 74 12 1128
2014 Supervisor 21 46 20 6 3 2 3 70 9 90
2014 Non-supervisor 35 35 14 7 2 6 1 75 10 913

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 42 11 5 3 5 1 79 9 76
2020 Non-supervisor 41 23 13 4 3 16 2 77 8 925
2019 Supervisor 23 45 20 4 7 0 0 68 11 70
2019 Non-supervisor 37 27 12 6 5 9 3 74 13 819
2018 Supervisor 27 23 27 11 7 4 1 53 19 80
2018 Non-supervisor 34 31 15 7 5 7 1 70 13 872
2017 Supervisor 24 31 17 8 9 7 4 62 20 109
2017 Non-supervisor 37 28 16 5 5 7 3 72 11 1131
2014 Supervisor 31 37 18 5 4 2 3 72 9 90
2014 Non-supervisor 39 27 15 4 4 9 2 75 9 912

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 25 22 7 5 7 0 64 13 76
2020 Non-supervisor 33 21 16 4 3 21 3 70 9 931

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 8 7 1 1 1 84 8 76
2020 Non-supervisor 38 27 13 5 4 10 4 75 10 932

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 33 11 11 0 0 0 79 11 76
2020 Non-supervisor 50 28 10 6 3 2 0 80 9 933
2019 Supervisor 40 28 21 8 3 0 0 67 11 70
2019 Non-supervisor 46 29 10 9 5 0 0 76 14 820
2018 Supervisor 29 38 14 8 10 1 0 68 17 80
2018 Non-supervisor 39 35 11 9 5 0 0 75 14 874
2017 Supervisor 31 34 17 11 6 1 1 66 17 109
2017 Non-supervisor 44 34 9 7 5 0 0 79 12 1129
2014 Supervisor 39 33 20 4 4 0 1 73 7 90
2014 Non-supervisor 46 36 9 5 3 1 0 82 9 911

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 35 22 15 4 1 0 59 19 76
2020 Non-supervisor 38 29 17 7 7 2 0 68 14 933
2019 Supervisor 20 31 20 21 7 0 0 52 29 70
2019 Non-supervisor 31 27 18 13 9 1 1 59 22 819
2018 Supervisor 14 23 38 10 13 2 0 38 24 80
2018 Non-supervisor 28 29 19 12 11 1 0 58 24 874
2017 Supervisor 17 33 22 12 14 1 1 52 26 109
2017 Non-supervisor 30 31 18 10 10 0 1 62 20 1131
2014 Supervisor 16 38 25 14 6 2 0 54 20 90
2014 Non-supervisor 31 31 18 10 8 1 1 63 18 913

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 35 18 12 7 1 0 63 19 75
2020 Non-supervisor 37 30 16 9 6 2 0 68 15 930
2019 Supervisor 23 33 18 18 8 0 0 56 26 69
2019 Non-supervisor 31 32 17 11 8 0 0 63 19 821
2018 Supervisor 17 30 30 11 12 1 0 47 23 80
2018 Non-supervisor 26 32 20 12 9 1 0 59 21 874
2017 Supervisor 18 34 20 14 11 2 1 54 26 109
2017 Non-supervisor 30 35 16 10 8 0 0 66 18 1130
2014 Supervisor 19 41 20 16 3 0 1 60 20 90
2014 Non-supervisor 32 33 18 9 6 1 0 66 15 911

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 22 26 16 11 1 0 47 27 76
2020 Non-supervisor 25 18 25 12 9 11 2 49 23 935
2019 Supervisor 27 19 15 11 24 3 2 48 36 69
2019 Non-supervisor 25 17 17 12 16 11 2 48 32 822
2018 Supervisor 15 15 18 19 21 12 0 34 45 80
2018 Non-supervisor 19 18 20 17 17 7 2 40 38 872
2017 Supervisor 21 17 22 15 14 9 2 42 33 109
2017 Non-supervisor 21 17 22 14 17 7 2 42 34 1129
2014 Supervisor 19 16 25 14 18 5 2 38 35 89
2014 Non-supervisor 20 20 21 13 14 9 3 46 31 912
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 15 47 39 76
2020 Non-supervisor 19 39 42 936
2019 Supervisor 30 47 24 70
2019 Non-supervisor 22 47 31 815
2018 Supervisor 28 49 24 78
2018 Non-supervisor 24 44 32 869
2017 Supervisor 23 49 29 108
2017 Non-supervisor 18 47 35 1129
2014 Supervisor 24 54 21 90
2014 Non-supervisor 23 46 31 907

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 0 55 36 0 9 0 11
2020 Non-supervisor 14 16 19 11 30 11 183
2019 Supervisor 6 36 42 0 0 16 21
2019 Non-supervisor 25 8 33 15 5 14 176
2018 Supervisor 22 18 36 7 4 12 24
2018 Non-supervisor 24 8 33 15 7 13 209
2017 Supervisor 16 5 30 23 0 26 24
2017 Non-supervisor 25 6 30 16 9 13 202
2014 Supervisor 37 22 7 20 9999 14 19
2014 Non-supervisor 24 9 20 30 9999 18 198
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 75
2020 Non-supervisor 7 93 932
2019 Supervisor 27 73 70
2019 Non-supervisor 20 80 818
2018 Supervisor 24 76 80
2018 Non-supervisor 20 80 874

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 58 42 21
2019 Non-supervisor 34 66 161
2018 Supervisor 45 55 18
2018 Non-supervisor 32 68 148

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 36 64 21
2019 Non-supervisor 61 39 161
2018 Supervisor 48 52 18
2018 Non-supervisor 68 32 165

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 21
2019 Non-supervisor 0 100 161
2018 Supervisor 0 100 17
2018 Non-supervisor 0 100 144

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 33 67 18
2018 Non-supervisor 45 55 155

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 21
2019 Non-supervisor 44 56 162
2018 Supervisor 41 59 17
2018 Non-supervisor 48 52 159

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 21
2019 Non-supervisor 38 62 162

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 37 63 21
2019 Non-supervisor 31 69 162
2018 Supervisor 42 58 17
2018 Non-supervisor 31 69 152

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 21
2019 Non-supervisor 39 61 162
2018 Supervisor 32 68 16
2018 Non-supervisor 41 59 155

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 31 69 21
2019 Non-supervisor 25 75 162

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 21
2019 Non-supervisor 61 39 162
2018 Supervisor 59 41 17
2018 Non-supervisor 53 47 161

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 21
2019 Non-supervisor 32 68 162

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 33 67 18
2018 Non-supervisor 21 79 151

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 36 64 21
2019 Non-supervisor 21 79 162
2018 Supervisor 29 71 17
2018 Non-supervisor 27 73 148

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 21
2019 Non-supervisor 47 53 162
2018 Supervisor 36 64 16
2018 Non-supervisor 49 51 157

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 21
2019 Non-supervisor 40 60 162

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 75 25 21
2019 Non-supervisor 53 47 162
2018 Supervisor 50 50 18
2018 Non-supervisor 54 46 163

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 22 78 21
2019 Non-supervisor 16 84 162
2018 Supervisor 27 73 18
2018 Non-supervisor 22 78 151

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 21
2019 Non-supervisor 6 94 162
2018 Supervisor 0 100 16
2018 Non-supervisor 10 90 147

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 21
2019 Non-supervisor 15 85 162

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 19 81 21
2019 Non-supervisor 30 70 162
2018 Supervisor 39 61 17
2018 Non-supervisor 43 57 151

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 32 68 16
2018 Non-supervisor 13 87 132

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 25 75 21
2019 Non-supervisor 49 51 150
2018 Supervisor 30 70 16
2018 Non-supervisor 51 49 140

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 6 94 130

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 73 27 21
2019 Non-supervisor 58 42 150
2018 Supervisor 64 36 17
2018 Non-supervisor 58 42 143

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 21
2019 Non-supervisor 5 95 150

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 21
2019 Non-supervisor 29 71 150

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 27 16 9 5 17 6 60 19 76
2020 Non-supervisor 16 9 13 4 4 42 13 53 17 926
2019 Supervisor 19 19 18 15 17 12 2 43 36 66
2019 Non-supervisor 13 10 15 7 9 35 11 44 29 807
2018 Supervisor 16 15 23 14 9 20 4 40 30 77
2018 Non-supervisor 11 13 18 7 8 35 7 41 27 857
2017 Supervisor 10 18 14 17 18 18 5 36 45 108
2017 Non-supervisor 13 14 17 5 7 36 9 49 22 1130
2014 Supervisor 8 21 21 15 10 19 6 38 33 90
2014 Non-supervisor 13 15 19 7 6 32 8 46 23 909

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 26 19 8 4 9 0 66 13 76
2020 Non-supervisor 32 20 14 4 3 23 3 71 10 934
2019 Supervisor 32 25 12 13 12 5 0 60 27 66
2019 Non-supervisor 28 22 15 6 6 19 3 65 16 808
2018 Supervisor 22 25 22 11 11 8 1 52 24 76
2018 Non-supervisor 23 28 18 6 8 15 2 62 17 855
2017 Supervisor 17 28 11 17 14 10 2 52 35 108
2017 Non-supervisor 26 28 16 6 6 15 3 66 15 1129
2014 Supervisor 19 38 23 5 6 5 3 62 12 91
2014 Non-supervisor 26 28 18 6 4 16 2 66 12 914
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 76
2020 Non-supervisor 4 96 931
2018 Supervisor 8 92 80
2018 Non-supervisor 9 91 870

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 25 13 11 3 25 2 63 18 76
2020 Non-supervisor 18 9 13 3 2 44 11 59 13 931
2019 Supervisor 23 15 30 3 7 15 8 49 12 68
2019 Non-supervisor 14 10 16 5 5 41 9 48 21 808
2018 Supervisor 14 15 21 5 5 32 7 48 17 77
2018 Non-supervisor 12 14 18 4 6 40 7 49 19 855
2017 Supervisor 7 28 21 8 8 25 3 49 22 108
2017 Non-supervisor 14 14 17 3 4 39 8 54 13 1124
2014 Supervisor 12 22 30 4 5 23 4 47 12 90
2014 Non-supervisor 14 15 18 3 3 40 7 54 11 906

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 29 19 7 3 9 1 69 10 76
2020 Non-supervisor 34 19 14 4 2 24 4 73 8 932
2019 Supervisor 34 21 24 5 5 9 2 61 11 68
2019 Non-supervisor 31 21 14 4 4 23 2 70 11 808
2018 Supervisor 21 33 19 5 5 16 1 65 12 77
2018 Non-supervisor 26 28 15 4 6 19 2 68 12 855
2017 Supervisor 17 36 16 7 9 14 2 62 19 108
2017 Non-supervisor 29 29 14 3 4 19 2 73 9 1125
2014 Supervisor 31 34 17 3 3 11 1 74 7 91
2014 Non-supervisor 28 28 15 4 2 21 2 73 8 910
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 30 7 3 5 0 3 85 8 75
2020 Non-supervisor 61 14 8 5 6 0 6 79 12 934

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 40 23 12 7 0 0 58 19 76
2020 Non-supervisor 33 23 21 12 9 1 1 57 22 933
2019 Supervisor 23 34 16 17 11 0 0 57 27 70
2019 Non-supervisor 35 29 18 9 8 0 1 65 17 820
2018 Supervisor 23 25 23 9 18 0 1 49 27 80
2018 Non-supervisor 28 24 22 13 12 0 1 52 25 874
2017 Supervisor 26 31 18 13 10 0 2 58 24 109
2017 Non-supervisor 31 23 22 12 12 1 1 54 24 1130

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 20 30 23 20 0 0 28 43 76
2020 Non-supervisor 45 25 17 7 3 2 2 73 10 937
2019 Supervisor 11 37 32 11 8 0 2 48 19 70
2019 Non-supervisor 49 26 15 5 3 0 2 77 8 822
2018 Supervisor 19 23 34 15 8 0 2 43 23 80
2018 Non-supervisor 46 28 15 5 2 0 4 77 7 872
2017 Supervisor 23 28 24 17 7 0 2 52 24 108
2017 Non-supervisor 51 25 14 4 2 0 3 80 6 1130

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 25 34 14 11 0 0 42 25 74
2020 Non-supervisor 55 20 11 5 3 2 4 81 8 929
2019 Supervisor 21 42 20 10 5 3 0 65 15 69
2019 Non-supervisor 53 23 12 4 2 1 5 81 7 822
2018 Supervisor 26 27 26 13 6 0 1 54 20 80
2018 Non-supervisor 48 24 12 5 2 1 8 80 7 870
2017 Supervisor 29 32 23 9 6 0 1 62 14 108
2017 Non-supervisor 54 23 10 3 2 1 6 83 6 1127

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 22 26 18 19 0 0 38 36 75
2020 Non-supervisor 54 18 10 5 3 8 3 80 8 930
2019 Supervisor 20 24 28 17 8 0 3 46 26 70
2019 Non-supervisor 59 19 9 5 2 2 3 83 8 821
2018 Supervisor 20 28 31 11 9 0 1 49 20 80
2018 Non-supervisor 55 20 9 3 2 4 7 84 6 870
2017 Supervisor 23 37 13 15 7 2 3 63 23 109
2017 Non-supervisor 63 17 8 3 1 3 6 87 5 1128

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 26 20 4 15 0 0 61 19 75
2020 Non-supervisor 59 18 9 4 3 2 5 83 8 924
2019 Supervisor 58 19 13 2 0 0 8 84 2 69
2019 Non-supervisor 62 14 8 3 2 1 11 86 5 822
2018 Supervisor 42 22 9 2 1 1 23 84 5 80
2018 Non-supervisor 58 15 8 3 2 1 13 85 6 870
2017 Supervisor 50 21 9 3 3 1 13 82 7 109
2017 Non-supervisor 63 13 6 2 1 0 15 90 3 1124

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 30 20 15 12 0 0 53 27 75
2020 Non-supervisor 34 23 20 11 10 1 1 59 21 935
2019 Supervisor 25 34 17 8 14 0 2 60 23 69
2019 Non-supervisor 36 24 19 11 9 0 1 60 20 822
2018 Supervisor 25 34 21 10 9 0 1 60 19 80
2018 Non-supervisor 29 28 20 11 11 0 2 58 22 874
2017 Supervisor 25 24 23 12 13 0 3 51 26 109
2017 Non-supervisor 31 30 18 11 9 0 1 61 20 1128

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 32 13 5 8 0 8 71 14 76
2020 Non-supervisor 43 20 13 8 8 1 7 69 17 927

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 29 34 13 1 1 0 51 15 76
2020 Non-supervisor 39 22 16 9 6 3 4 66 16 936
2019 Supervisor 24 40 15 14 7 0 0 64 21 70
2019 Non-supervisor 34 23 19 10 8 1 5 61 19 823
2018 Supervisor 19 20 33 15 14 0 0 38 29 80
2018 Non-supervisor 31 22 19 10 11 2 5 57 23 873
2017 Supervisor 15 34 23 16 10 0 2 50 27 109
2017 Non-supervisor 32 25 19 11 8 1 3 60 20 1128

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 25 30 20 12 1 0 37 32 76
2020 Non-supervisor 37 26 17 8 7 3 3 66 16 928
2019 Supervisor 22 34 26 13 5 0 0 56 17 70
2019 Non-supervisor 42 26 14 8 5 2 4 72 13 819
2018 Supervisor 16 31 23 22 5 1 1 49 28 80
2018 Non-supervisor 39 23 14 9 6 2 6 68 16 871
2017 Supervisor 21 30 27 11 8 1 1 52 20 109
2017 Non-supervisor 44 25 15 6 5 1 4 72 12 1128

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 35 23 20 8 0 0 49 28 76
2020 Non-supervisor 41 24 18 8 6 2 1 67 15 933
2019 Supervisor 26 29 31 8 6 0 0 55 14 70
2019 Non-supervisor 46 28 12 6 5 1 2 76 11 822
2018 Supervisor 23 33 24 16 3 0 1 56 19 80
2018 Non-supervisor 44 31 11 6 5 1 3 77 12 871
2017 Supervisor 26 30 22 11 10 0 1 57 22 109
2017 Non-supervisor 45 27 14 8 5 0 2 73 13 1130

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 39 22 9 7 1 0 62 16 75
2020 Non-supervisor 44 24 13 7 8 3 1 71 15 928
2019 Supervisor 25 33 12 11 18 0 0 59 29 70
2019 Non-supervisor 41 25 12 10 11 1 1 66 21 819

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 30 20 16 7 0 0 57 23 76
2020 Non-supervisor 32 24 19 12 11 1 2 57 24 933

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 25 21 26 17 0 0 36 43 76
2020 Non-supervisor 29 28 20 11 9 1 1 59 20 929
2019 Supervisor 32 36 18 6 5 2 1 70 12 70
2019 Non-supervisor 48 28 14 4 3 0 3 79 7 822
2018 Supervisor 30 35 19 11 4 0 1 66 15 80
2018 Non-supervisor 49 28 12 5 2 0 3 80 7 870
2017 Supervisor 38 30 17 7 2 0 6 72 10 109
2017 Non-supervisor 53 27 10 4 3 1 3 83 7 1128

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 27 13 8 3 0 1 76 11 76
2020 Non-supervisor 58 20 11 4 3 1 4 81 7 930
2019 Supervisor 59 26 8 2 0 0 5 90 2 70
2019 Non-supervisor 48 22 14 8 4 0 4 74 12 822
2018 Supervisor 63 16 8 4 4 1 4 83 8 80
2018 Non-supervisor 48 22 17 6 4 0 4 73 10 870
2017 Supervisor 57 30 7 2 0 0 5 90 2 109
2017 Non-supervisor 48 21 14 7 4 0 5 73 12 1129

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 37 11 13 9 0 1 67 22 76
2020 Non-supervisor 38 29 18 8 5 0 1 68 14 932

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 15 5 1 3 0 8 90 4 75
2020 Non-supervisor 67 11 8 3 2 1 7 86 5 932
2019 Supervisor 72 11 3 3 0 0 10 93 4 70
2019 Non-supervisor 66 12 6 4 2 1 9 86 7 823
2018 Supervisor 67 13 5 3 0 4 8 91 3 79
2018 Non-supervisor 60 12 6 3 2 6 12 87 6 865

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 12 3 3 0 0 3 95 3 76
2020 Non-supervisor 79 8 3 2 2 2 5 93 3 930
2019 Supervisor 74 11 4 3 5 0 4 88 8 70
2019 Non-supervisor 69 10 7 4 4 1 5 84 9 821
2018 Supervisor 61 19 7 8 2 1 1 82 11 80
2018 Non-supervisor 63 14 7 4 4 2 5 83 9 873
2017 Supervisor 58 17 12 6 4 0 2 77 10 108
2017 Non-supervisor 71 13 6 3 3 1 4 87 7 1128

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 27 7 1 0 0 1 92 1 76
2020 Non-supervisor 82 9 2 1 0 1 5 97 1 932
2019 Supervisor 46 29 10 9 1 2 4 79 10 70
2019 Non-supervisor 73 14 5 2 2 1 4 91 4 823
2018 Supervisor 42 33 12 7 3 1 1 78 10 80
2018 Non-supervisor 68 15 7 2 2 0 4 88 4 872
2017 Supervisor 45 33 13 3 2 0 4 81 5 109
2017 Non-supervisor 73 17 4 2 1 0 3 93 3 1130

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 15 12 11 0 1 1 77 11 76
2020 Non-supervisor 66 16 7 4 2 2 3 86 6 930
2019 Supervisor 49 32 4 8 5 0 2 83 13 70
2019 Non-supervisor 57 19 10 4 6 1 3 79 11 819
2018 Supervisor 40 26 20 8 3 0 3 68 11 80
2018 Non-supervisor 50 22 11 7 7 0 3 74 14 874
2017 Supervisor 44 27 16 5 8 0 0 72 13 107
2017 Non-supervisor 58 19 11 5 5 0 2 78 11 1128

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 39 8 4 0 1 1 88 4 76
2020 Non-supervisor 59 1 1 0 0 1 38 99 0 931
2019 Supervisor 42 37 15 4 1 0 1 80 5 70
2019 Non-supervisor 52 2 0 0 0 1 45 99 0 814
2018 Supervisor 30 39 19 3 3 0 6 74 6 80
2018 Non-supervisor 41 2 1 0 0 0 55 97 1 868
2017 Supervisor 36 40 9 6 3 0 6 80 10 109
2017 Non-supervisor 47 3 1 0 0 0 49 97 1 1121

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 19 7 0 0 1 1 93 0 76
2020 Non-supervisor 61 17 9 4 3 1 4 82 8 932
2019 Supervisor 65 21 8 0 0 0 6 92 0 70
2019 Non-supervisor 50 18 12 5 4 1 10 76 11 819
2018 Supervisor 58 21 10 2 3 0 5 84 5 80
2018 Non-supervisor 43 19 14 7 4 1 13 72 12 874
2017 Supervisor 63 20 9 2 3 0 3 86 5 109
2017 Non-supervisor 50 19 11 6 3 1 10 78 10 1129

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 27 15 7 15 0 0 64 22 76
2020 Non-supervisor 39 20 17 10 11 1 1 61 22 933
2019 Supervisor 35 25 16 14 8 0 3 61 23 70
2019 Non-supervisor 33 22 18 9 16 0 2 56 26 822
2018 Supervisor 26 22 10 12 30 0 0 48 42 80
2018 Non-supervisor 25 20 17 14 22 1 2 46 37 874
2017 Supervisor 22 14 20 19 22 1 2 37 42 109
2017 Non-supervisor 27 20 17 14 20 0 1 48 34 1130

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 24 13 5 1 0 1 80 7 76
2020 Non-supervisor 53 22 14 5 4 1 2 76 9 928
2019 Supervisor 53 27 9 4 3 0 4 84 7 70
2019 Non-supervisor 52 25 12 4 3 1 3 80 7 822
2018 Supervisor 58 26 8 3 3 0 3 86 5 80
2018 Non-supervisor 48 26 12 5 4 1 4 78 9 872
2017 Supervisor 59 27 8 3 0 0 3 89 3 109
2017 Non-supervisor 49 28 11 5 4 0 3 80 9 1130

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 39 12 3 3 1 0 82 5 76
2020 Non-supervisor 46 29 16 5 3 0 1 76 8 935

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 23 33 28 7 0 0 33 35 76
2020 Non-supervisor 23 34 29 8 5 1 0 58 13 935
2019 Supervisor 8 28 46 13 5 0 0 36 18 70
2019 Non-supervisor 17 36 32 10 5 0 0 53 15 823
2018 Supervisor 6 29 39 22 4 0 0 35 26 80
2018 Non-supervisor 19 31 33 11 6 0 0 50 17 867
2017 Supervisor 7 29 42 14 8 0 0 36 22 108
2017 Non-supervisor 18 35 30 10 6 0 0 53 16 1130

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 23 37 22 1 0 0 23 40 76
2020 Non-supervisor 11 17 35 23 13 1 0 36 28 931
2019 Supervisor 7 20 45 20 9 0 0 28 26 70
2019 Non-supervisor 11 17 35 22 14 0 0 36 29 823
2018 Supervisor 8 21 40 20 11 0 0 31 30 80
2018 Non-supervisor 10 17 37 22 14 0 0 36 27 869
2017 Supervisor 6 24 42 22 5 0 0 28 30 108
2017 Non-supervisor 10 14 34 25 16 0 0 41 25 1129

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 37 22 8 1 1 0 68 9 76
2020 Non-supervisor 36 33 12 6 4 8 1 77 10 935
2019 Supervisor 12 36 26 18 8 0 0 48 25 70
2019 Non-supervisor 19 32 19 12 10 7 0 55 24 823
2018 Supervisor 6 40 20 19 13 1 1 47 33 80
2018 Non-supervisor 17 30 23 12 11 7 1 51 25 866
2017 Supervisor 10 26 23 19 18 3 1 38 39 109
2017 Non-supervisor 15 29 22 13 13 7 1 47 28 1131

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 20 28 21 5 3 0 44 27 75
2020 Non-supervisor 29 24 17 10 5 14 1 62 18 933

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 33 19 16 12 0 0 53 28 76
2020 Non-supervisor 26 23 14 15 15 6 2 53 32 932

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 33 28 8 5 3 0 57 14 76
2020 Non-supervisor 29 21 19 6 6 16 3 62 15 923

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 25 24 20 13 1 0 41 34 75
2020 Non-supervisor 30 24 19 10 8 7 2 59 19 936
2019 Supervisor 11 23 27 25 10 3 2 35 36 70
2019 Non-supervisor 18 25 20 15 12 7 2 47 30 818
2018 Supervisor 10 21 23 23 21 2 0 32 45 79
2018 Non-supervisor 16 26 20 17 14 3 2 45 33 867
2017 Supervisor 7 24 21 22 22 2 1 32 46 109
2017 Non-supervisor 15 30 19 16 14 4 2 48 32 1132

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 41 14 8 1 1 0 76 9 76
2020 Non-supervisor 49 30 10 5 1 4 1 84 6 936

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 30 16 16 0 1 0 68 16 74
2020 Non-supervisor 49 28 10 6 2 4 1 81 8 926

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 37 22 11 5 1 0 61 16 76
2020 Non-supervisor 41 23 19 8 3 3 3 68 12 924

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 30 22 12 1 3 3 63 14 75
2020 Non-supervisor 42 22 18 4 2 8 5 73 6 928

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 23 9 1 0 3 3 89 1 76
2020 Non-supervisor 69 12 4 0 1 10 4 94 1 931

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 29 9 7 0 1 0 84 7 75
2020 Non-supervisor 51 26 8 4 3 5 2 83 8 925

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 30 17 12 7 0 1 64 19 75
2020 Non-supervisor 40 26 12 8 7 5 2 70 17 928

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 19 18 7 4 3 1 70 11 75
2020 Non-supervisor 56 19 10 4 2 5 3 82 6 934

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 30 19 24 17 1 0 39 42 76
2019 Supervisor 9 32 14 30 13 2 1 42 44 64

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 99 1 76

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 27 16 23 16 0 0 45 39 74
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 76
2020 Non-supervisor 10 90 905

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 74
2020 Non-supervisor 14 86 914
2019 Supervisor 16 84 70
2019 Non-supervisor 19 81 816
2017 Supervisor 14 86 108
2017 Non-supervisor 21 79 1132
2014 Supervisor 9 91 91
2014 Non-supervisor 17 83 906

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 57 43 11
2019 Non-supervisor 78 22 149
2017 Supervisor 64 36 14
2017 Non-supervisor 75 25 236
2014 Non-supervisor 82 18 156

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Non-supervisor 44 33 3 11 8 2 0 78 19 175
2014 Non-supervisor 42 33 4 11 7 1 1 77 19 126

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 30 12 15 4 3 3 67 20 75
2020 Non-supervisor 34 27 11 7 5 8 9 73 14 931
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 40 51 1 82 18 76
2020 Non-supervisor 11 37 40 12 78 22 937

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 12 8 1 0 9 14 88 2 76
2020 Non-supervisor 45 6 3 2 1 13 29 88 6 933
2019 Supervisor 45 6 8 5 5 8 24 74 14 70
2019 Non-supervisor 48 8 3 1 3 6 31 88 7 806
2018 Supervisor 53 9 6 1 4 7 21 85 7 77
2018 Non-supervisor 53 8 4 1 3 6 25 88 6 845
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