2020 Public Service Employee Survey Results for Statistical Survey Operations by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 38 4 14 5 0 0 76 20 114
2020 Not a person with a disability 43 37 5 11 4 0 0 80 15 888

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 84 12 2 1 0 1 1 97 1 112
2020 Not a person with a disability 80 16 2 1 1 0 0 96 2 884

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 10 9 7 0 0 73 16 115
2020 Not a person with a disability 47 29 10 8 4 0 1 77 13 885
2019 Person with a disability 28 37 9 10 8 0 8 70 20 107
2019 Not a person with a disability 39 33 9 9 4 0 6 77 13 795
2017 Person with a disability 25 28 14 14 15 0 4 56 30 162
2017 Not a person with a disability 37 31 10 10 5 0 7 73 16 1095
2014 Person with a disability 30 31 8 17 11 0 3 63 29 97
2014 Not a person with a disability 36 32 11 9 6 0 7 72 16 937

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 44 12 17 5 0 0 65 23 115
2020 Not a person with a disability 35 37 10 12 6 0 0 72 17 881
2019 Person with a disability 22 45 9 18 6 0 0 68 24 107
2019 Not a person with a disability 40 39 7 11 2 0 0 79 14 799
2018 Person with a disability 26 52 6 14 3 0 0 77 17 108
2018 Not a person with a disability 38 45 6 8 3 0 0 83 11 856
2017 Person with a disability 31 36 13 11 9 1 0 67 20 162
2017 Not a person with a disability 38 43 7 9 3 0 0 81 12 1094
2014 Person with a disability 30 40 9 14 6 0 0 71 21 97
2014 Not a person with a disability 33 44 9 10 4 0 0 78 13 943

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 33 9 12 9 0 0 70 21 114
2020 Not a person with a disability 46 30 10 9 3 0 1 77 13 884
2019 Person with a disability 36 26 11 16 11 0 0 62 27 107
2019 Not a person with a disability 38 35 12 11 5 0 1 73 15 802
2017 Person with a disability 30 29 12 18 12 0 0 59 30 162
2017 Not a person with a disability 38 37 11 10 4 0 0 75 14 1094
2014 Person with a disability 34 30 5 20 11 0 0 64 32 97
2014 Not a person with a disability 35 36 12 11 5 1 1 71 16 943

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 26 16 18 8 1 0 57 27 114
2020 Not a person with a disability 35 28 18 9 8 1 1 64 18 887
2019 Person with a disability 28 27 13 12 20 0 0 56 32 107
2019 Not a person with a disability 32 32 14 12 8 1 1 65 20 802
2018 Person with a disability 16 31 13 19 19 0 2 48 39 108
2018 Not a person with a disability 29 32 16 11 11 1 1 62 22 857
2017 Person with a disability 27 22 16 14 21 0 0 49 35 161
2017 Not a person with a disability 30 31 17 12 9 0 2 62 21 1096
2014 Person with a disability 28 29 11 17 16 0 0 56 32 96
2014 Not a person with a disability 30 32 15 13 9 1 1 63 22 940

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 18 8 4 1 1 70 12 115
2020 Not a person with a disability 37 36 14 7 5 1 0 73 13 892
2019 Person with a disability 28 31 18 12 11 0 0 59 23 107
2019 Not a person with a disability 35 36 16 7 5 0 0 71 12 802
2018 Person with a disability 29 25 20 14 13 0 0 54 27 108
2018 Not a person with a disability 30 39 17 8 6 0 0 69 14 858
2017 Person with a disability 27 33 12 15 13 0 0 60 28 162
2017 Not a person with a disability 31 42 14 8 5 0 0 73 13 1097
2014 Person with a disability 33 41 18 6 3 0 0 74 9 96
2014 Not a person with a disability 29 42 15 7 6 0 0 72 13 940

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 24 24 18 13 1 2 43 32 116
2020 Not a person with a disability 21 34 22 11 8 3 1 57 20 890
2019 Person with a disability 16 26 13 13 31 1 0 42 44 107
2019 Not a person with a disability 23 29 17 18 12 1 0 53 31 801
2018 Person with a disability 19 18 11 17 34 0 0 37 51 108
2018 Not a person with a disability 20 31 17 18 14 1 0 51 32 857
2017 Person with a disability 15 23 13 18 31 0 0 38 49 162
2017 Not a person with a disability 19 36 16 17 12 0 0 55 29 1097
2014 Person with a disability 23 25 16 18 19 0 0 47 37 95
2014 Not a person with a disability 20 36 16 15 12 0 0 57 27 943

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 37 8 20 2 0 0 70 22 115
2020 Not a person with a disability 36 38 12 10 3 0 0 75 13 880
2019 Person with a disability 28 37 19 10 5 0 0 65 16 107
2019 Not a person with a disability 41 37 12 8 3 0 0 78 11 800
2018 Person with a disability 31 34 12 17 4 0 1 66 21 108
2018 Not a person with a disability 38 41 11 7 3 0 0 79 10 855
2017 Person with a disability 36 34 12 13 6 0 0 70 19 162
2017 Not a person with a disability 40 43 8 6 3 0 0 83 9 1095

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 40 9 6 2 0 0 83 8 115
2020 Not a person with a disability 47 36 10 5 2 1 0 84 6 886
2019 Person with a disability 34 38 17 5 6 0 0 72 11 107
2019 Not a person with a disability 47 34 10 6 2 1 0 82 8 800
2018 Person with a disability 41 36 6 10 6 0 0 77 16 108
2018 Not a person with a disability 45 37 9 6 3 1 0 82 8 855
2017 Person with a disability 41 33 16 7 4 0 0 73 11 162
2017 Not a person with a disability 47 36 9 4 2 0 0 84 7 1094
2014 Person with a disability 43 35 10 7 5 0 0 78 12 97
2014 Not a person with a disability 43 41 8 5 3 0 0 85 7 941

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 31 21 20 15 1 0 44 35 116
2020 Not a person with a disability 25 34 19 11 8 1 0 60 20 889
2019 Person with a disability 13 27 19 16 24 1 0 40 40 107
2019 Not a person with a disability 24 33 19 13 10 0 0 58 23 802
2018 Person with a disability 16 22 13 15 32 1 0 39 48 108
2018 Not a person with a disability 19 34 20 14 14 0 0 52 28 857
2017 Person with a disability 19 21 16 17 27 0 0 40 44 162
2017 Not a person with a disability 19 35 20 15 11 0 0 55 25 1097

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 35 16 3 0 0 0 81 3 113
2020 Not a person with a disability 55 28 10 4 2 0 0 84 6 879
2019 Person with a disability 39 35 14 9 3 0 0 74 12 107
2019 Not a person with a disability 53 28 13 3 3 0 0 82 5 800
2018 Person with a disability 47 30 12 6 4 1 0 77 11 108
2018 Not a person with a disability 46 33 14 4 3 0 0 79 7 858
2017 Person with a disability 49 30 13 5 2 0 0 79 8 162
2017 Not a person with a disability 51 32 11 4 2 0 0 83 6 1094
2014 Person with a disability 64 27 6 0 3 0 0 92 3 97
2014 Not a person with a disability 60 26 10 2 2 0 0 86 4 943

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 22 18 24 22 4 0 33 48 116
2020 Not a person with a disability 13 25 24 19 14 3 2 40 35 886
2019 Person with a disability 10 20 21 15 33 0 0 30 49 107
2019 Not a person with a disability 15 27 17 22 18 1 1 42 40 799
2018 Person with a disability 8 18 16 19 36 2 0 27 57 108
2018 Not a person with a disability 9 25 22 20 22 1 1 35 43 856
2017 Person with a disability 12 23 15 20 26 3 1 37 48 162
2017 Not a person with a disability 13 28 20 18 19 0 1 41 38 1093
2014 Person with a disability 8 36 15 15 23 1 3 45 39 97
2014 Not a person with a disability 11 31 19 20 16 1 1 43 37 942

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 18 27 21 21 2 1 30 42 114
2020 Not a person with a disability 17 23 26 15 15 2 3 41 32 892
2019 Person with a disability 8 23 21 15 32 0 1 31 48 107
2019 Not a person with a disability 16 23 21 20 18 1 1 40 39 801
2018 Person with a disability 9 22 14 17 36 0 1 32 54 108
2018 Not a person with a disability 12 24 21 22 20 0 2 37 42 858
2017 Person with a disability 12 20 21 18 27 1 1 33 45 161
2017 Not a person with a disability 17 26 19 19 17 0 2 43 38 1092
2014 Person with a disability 15 24 13 21 21 1 4 42 45 97
2014 Not a person with a disability 16 26 24 17 15 0 2 43 33 942

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 36 18 14 5 1 1 62 20 115
2020 Not a person with a disability 29 38 17 11 5 1 0 68 16 882
2019 Person with a disability 15 39 18 16 12 0 0 54 27 107
2019 Not a person with a disability 25 35 22 11 7 1 0 61 18 802
2018 Person with a disability 17 24 19 30 10 0 0 41 40 108
2018 Not a person with a disability 21 37 21 13 7 1 0 58 21 857
2017 Person with a disability 15 34 20 11 19 1 1 50 31 161
2017 Not a person with a disability 23 39 18 12 7 0 0 63 19 1088
2014 Person with a disability 28 35 14 13 9 1 0 63 22 97
2014 Not a person with a disability 24 37 18 13 6 1 1 62 19 940

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 38 12 11 4 0 0 73 15 116
2020 Not a person with a disability 41 37 12 6 4 1 0 78 10 889
2019 Person with a disability 31 29 17 16 7 0 0 60 23 107
2019 Not a person with a disability 40 37 14 5 4 0 0 76 9 800
2018 Person with a disability 34 23 20 10 14 0 0 56 24 107
2018 Not a person with a disability 34 39 15 6 5 0 0 74 11 858
2017 Person with a disability 34 27 16 11 11 0 0 62 22 162
2017 Not a person with a disability 38 37 14 5 5 0 0 76 10 1092
2014 Person with a disability 38 38 11 5 7 0 0 76 13 96
2014 Not a person with a disability 41 36 13 6 4 0 0 77 10 940

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 36 15 0 1 2 4 83 1 116
2020 Not a person with a disability 59 22 9 3 1 1 5 85 5 888
2019 Person with a disability 49 27 10 4 0 0 10 84 5 106
2019 Not a person with a disability 52 26 10 2 1 1 8 86 3 800
2018 Person with a disability 57 26 10 2 1 1 5 87 2 108
2018 Not a person with a disability 57 24 9 2 1 1 7 88 3 857
2017 Person with a disability 49 22 9 3 1 5 11 84 5 161
2017 Not a person with a disability 58 24 6 2 0 1 8 91 2 1095
2014 Person with a disability 56 27 7 1 2 1 7 90 3 97
2014 Not a person with a disability 53 28 8 1 1 0 8 89 2 940

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 19 36 19 10 3 2 31 32 116
2020 Not a person with a disability 8 17 27 22 19 3 4 44 27 886
2019 Person with a disability 6 23 30 26 10 3 1 38 31 107
2019 Not a person with a disability 6 10 32 27 21 1 3 50 16 799
2018 Person with a disability 14 19 32 19 11 1 4 32 34 108
2018 Not a person with a disability 7 15 23 25 21 2 6 51 24 852
2017 Person with a disability 8 10 33 18 22 4 4 44 20 162
2017 Not a person with a disability 4 11 28 26 23 2 6 53 17 1092
2014 Person with a disability 9 10 33 23 16 3 5 43 21 96
2014 Not a person with a disability 5 14 28 27 21 1 4 50 20 941

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 15 31 24 13 4 3 40 27 115
2020 Not a person with a disability 8 12 21 23 26 6 4 55 22 883
2019 Person with a disability 10 19 30 23 15 1 2 40 29 107
2019 Not a person with a disability 5 13 25 24 27 3 2 54 19 795
2018 Person with a disability 22 21 24 11 18 0 4 31 45 108
2018 Not a person with a disability 9 18 21 19 24 3 5 47 30 855
2017 Person with a disability 17 16 22 13 20 9 3 38 37 162
2017 Not a person with a disability 7 13 23 22 27 4 5 53 21 1088
2014 Person with a disability 15 9 24 24 20 5 3 48 26 97
2014 Not a person with a disability 8 15 24 21 25 2 5 49 25 938

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 15 23 22 17 8 6 45 28 114
2020 Not a person with a disability 7 10 20 18 26 9 10 55 20 885
2019 Person with a disability 5 16 27 16 19 6 10 42 26 106
2019 Not a person with a disability 6 12 20 24 22 8 8 54 21 798
2018 Person with a disability 14 12 24 20 15 5 11 41 30 105
2018 Not a person with a disability 9 15 21 19 20 5 11 46 29 852
2017 Person with a disability 8 17 16 15 21 9 14 47 33 162
2017 Not a person with a disability 6 11 23 20 22 5 12 51 21 1089
2014 Person with a disability 9 11 19 23 19 6 14 53 24 97
2014 Not a person with a disability 7 14 22 21 22 6 9 50 24 940

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 9 27 24 30 2 6 58 13 114
2020 Not a person with a disability 3 5 16 27 37 4 8 73 9 883
2019 Person with a disability 3 11 19 34 24 1 9 64 16 107
2019 Not a person with a disability 3 5 18 32 32 3 7 71 9 799
2018 Person with a disability 8 11 27 16 30 1 8 50 21 107
2018 Not a person with a disability 3 8 20 28 31 1 8 65 12 855
2017 Person with a disability 3 6 24 23 27 5 12 60 11 160
2017 Not a person with a disability 3 6 17 31 33 3 8 72 9 1087
2014 Person with a disability 3 13 16 26 27 4 10 62 19 97
2014 Not a person with a disability 3 6 21 35 27 1 7 67 10 942

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 16 25 21 26 2 6 51 22 115
2020 Not a person with a disability 6 10 18 20 35 5 7 62 18 886
2019 Person with a disability 8 8 28 21 23 4 7 50 18 106
2019 Not a person with a disability 4 10 19 26 30 3 8 63 16 796
2018 Person with a disability 8 11 28 22 20 2 9 48 20 106
2018 Not a person with a disability 7 14 21 22 28 2 7 55 22 854
2017 Person with a disability 9 12 18 14 31 4 14 53 25 162
2017 Not a person with a disability 4 9 20 24 31 3 9 63 15 1090
2014 Person with a disability 10 8 27 22 21 3 8 49 21 97
2014 Not a person with a disability 5 11 22 25 28 1 8 58 17 939

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 19 22 18 19 16 2 46 27 114
2020 Not a person with a disability 4 10 17 18 24 19 7 57 19 882
2019 Person with a disability 24 11 20 21 10 9 6 36 41 105
2019 Not a person with a disability 10 14 22 19 22 8 6 48 27 797
2018 Person with a disability 26 18 17 11 16 7 5 30 51 108
2018 Not a person with a disability 13 17 21 17 19 5 8 42 34 855
2017 Person with a disability 18 15 20 13 19 7 8 38 39 162
2017 Not a person with a disability 7 11 21 20 26 7 8 53 22 1090
2014 Person with a disability 14 16 20 16 19 6 9 40 36 97
2014 Not a person with a disability 8 14 18 18 25 8 8 51 27 941

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 19 32 19 15 5 3 37 29 115
2020 Not a person with a disability 6 12 25 20 25 7 6 51 20 887
2019 Person with a disability 11 22 32 16 15 3 2 32 34 105
2019 Not a person with a disability 5 14 27 21 23 6 5 49 21 798
2018 Person with a disability 16 24 25 12 14 4 5 29 44 108
2018 Not a person with a disability 11 18 23 20 18 3 7 42 32 856
2017 Person with a disability 15 15 21 16 19 5 9 40 35 162
2017 Not a person with a disability 7 13 25 19 24 3 8 49 23 1092
2014 Person with a disability 13 9 27 22 14 4 12 43 26 97
2014 Not a person with a disability 8 13 28 18 22 4 7 44 24 941

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 24 34 22 11 1 0 34 31 115
2020 Not a person with a disability 6 14 30 24 23 1 3 49 21 888
2019 Person with a disability 11 17 38 16 15 3 1 32 29 106
2019 Not a person with a disability 7 13 31 26 19 2 2 47 21 797
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 22 18 11 10 16 13 45 29 114
2020 Not a person with a disability 19 22 23 6 4 14 12 55 14 887
2019 Person with a disability 13 18 19 20 15 8 6 36 41 106
2019 Not a person with a disability 25 23 17 8 7 13 7 59 19 799
2018 Person with a disability 10 17 22 20 18 9 4 31 44 109
2018 Not a person with a disability 13 22 22 15 9 10 8 43 30 856
2017 Person with a disability 14 17 20 14 21 8 5 36 41 161
2017 Not a person with a disability 20 24 19 11 9 9 8 53 25 1096
2014 Person with a disability 20 25 13 16 13 4 8 51 34 97
2014 Not a person with a disability 22 27 19 11 6 8 8 57 21 953

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 25 10 12 11 7 5 62 26 114
2020 Not a person with a disability 39 23 13 7 5 9 3 71 14 886
2019 Person with a disability 26 25 9 12 20 7 2 56 35 106
2019 Not a person with a disability 39 28 9 10 8 4 3 71 19 800
2018 Person with a disability 21 22 10 22 22 3 1 44 45 108
2018 Not a person with a disability 32 26 13 11 13 3 2 61 25 860
2017 Person with a disability 20 23 17 21 14 3 1 45 37 162
2017 Not a person with a disability 36 27 12 11 9 3 2 67 21 1096
2014 Person with a disability 36 14 21 13 13 3 0 51 27 97
2014 Not a person with a disability 36 28 14 10 7 3 2 67 19 948

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 12 9 3 1 4 75 12 116
2020 Not a person with a disability 50 30 9 4 1 4 3 86 5 887
2019 Person with a disability 28 34 15 12 9 0 2 63 22 107
2019 Not a person with a disability 43 36 8 7 3 1 2 82 10 801
2018 Person with a disability 29 35 17 12 6 0 1 64 19 109
2018 Not a person with a disability 35 39 10 9 4 2 2 77 13 862
2017 Person with a disability 31 33 15 12 7 0 2 65 19 162
2017 Not a person with a disability 39 38 9 7 3 2 1 80 11 1097
2014 Person with a disability 31 33 16 12 5 2 1 66 18 97
2014 Not a person with a disability 38 38 12 8 2 1 1 78 10 949

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 36 22 5 6 8 5 61 13 115
2020 Not a person with a disability 26 28 24 6 4 8 5 61 11 883
2019 Person with a disability 15 32 20 21 5 2 4 50 28 107
2019 Not a person with a disability 29 32 20 6 5 4 4 66 12 801
2018 Person with a disability 17 23 27 15 12 5 2 43 29 109
2018 Not a person with a disability 18 33 25 8 5 6 4 58 14 862

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 17 14 8 4 10 13 66 16 116
2020 Not a person with a disability 34 17 16 4 3 15 11 70 10 887
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 17 27 5 14 7 19 38 26 115
2020 Not a person with a disability 16 17 22 6 7 6 26 48 19 887
2019 Person with a disability 15 14 19 10 20 4 18 37 40 106
2019 Not a person with a disability 16 18 17 7 11 3 28 49 26 802

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 14 12 11 3 5 60 25 116
2020 Not a person with a disability 29 29 18 11 7 4 4 62 19 890
2019 Person with a disability 28 31 13 13 15 0 0 59 27 107
2019 Not a person with a disability 37 31 13 13 6 0 0 68 19 807
2018 Person with a disability 27 36 13 15 9 0 0 63 24 109
2018 Not a person with a disability 39 36 9 8 7 0 0 75 15 863
2017 Person with a disability 32 29 13 12 12 1 0 62 24 162
2017 Not a person with a disability 42 32 11 10 6 0 0 74 15 1098
2014 Person with a disability 41 36 7 9 7 0 0 77 16 97
2014 Not a person with a disability 44 34 10 7 5 0 0 78 12 947

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 18 28 8 11 8 12 41 24 115
2020 Not a person with a disability 22 18 25 7 6 10 12 52 17 887

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 33 15 5 12 1 4 66 18 116
2020 Not a person with a disability 32 28 18 10 5 4 3 64 16 890
2019 Person with a disability 29 27 19 11 12 0 2 57 23 107
2019 Not a person with a disability 38 33 11 12 5 1 1 71 17 805
2018 Person with a disability 28 32 12 18 10 1 0 60 28 109
2018 Not a person with a disability 37 35 12 9 6 1 1 73 15 862
2017 Person with a disability 29 29 13 17 10 0 1 59 28 162
2017 Not a person with a disability 38 36 11 9 4 1 0 75 14 1097
2014 Person with a disability 36 31 17 8 7 0 2 67 15 97
2014 Not a person with a disability 40 38 9 9 3 0 0 79 12 954

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 115
2020 Not a person with a disability 29 71 890

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 20 10 6 11 17 19 57 27 114
2020 Not a person with a disability 20 13 17 5 6 11 27 55 18 883

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 17 16 4 2 2 62 21 115
2020 Not a person with a disability 39 28 16 8 5 2 1 69 14 892
2019 Person with a disability 35 26 19 9 10 1 0 62 19 107
2019 Not a person with a disability 41 29 14 10 5 0 0 70 15 807
2018 Person with a disability 27 27 15 17 13 1 0 54 31 109
2018 Not a person with a disability 40 31 13 9 6 0 0 71 16 862
2017 Person with a disability 27 30 16 11 16 1 0 58 27 162
2017 Not a person with a disability 39 33 15 8 5 0 0 72 13 1098
2014 Person with a disability 31 32 21 4 10 0 1 63 15 97
2014 Not a person with a disability 46 30 11 8 5 0 0 76 13 951
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 21 13 10 8 16 1 62 22 115
2020 Not a person with a disability 33 22 15 5 5 20 1 69 12 890
2019 Person with a disability 24 19 14 23 9 10 0 48 36 107
2019 Not a person with a disability 29 26 17 9 7 11 1 63 18 800
2018 Person with a disability 14 25 20 18 17 6 0 41 37 104
2018 Not a person with a disability 23 28 17 10 10 11 1 57 23 854
2017 Person with a disability 18 27 12 16 17 9 1 50 37 161
2017 Not a person with a disability 29 29 15 9 8 10 1 65 18 1092
2014 Person with a disability 32 22 19 8 12 6 1 58 22 94
2014 Not a person with a disability 28 29 16 9 6 11 1 65 17 937

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 17 19 7 3 1 56 27 115
2020 Not a person with a disability 33 27 15 9 7 9 1 66 17 888
2019 Person with a disability 19 23 17 22 16 4 0 44 39 107
2019 Not a person with a disability 28 31 19 11 9 3 0 61 20 802
2018 Person with a disability 18 20 25 16 20 2 0 38 37 106
2018 Not a person with a disability 22 29 19 16 11 2 0 53 28 854
2017 Person with a disability 19 27 10 19 21 3 1 48 41 160
2017 Not a person with a disability 26 31 17 13 9 2 1 59 23 1091
2014 Person with a disability 30 24 15 14 12 6 0 57 27 95
2014 Not a person with a disability 26 32 18 12 8 3 1 60 21 939

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 23 22 17 11 11 1 43 32 114
2020 Not a person with a disability 24 26 18 10 8 12 1 58 22 889
2019 Person with a disability 8 25 23 23 14 8 0 35 40 107
2019 Not a person with a disability 19 29 19 16 10 7 1 52 28 802
2018 Person with a disability 9 25 18 24 17 7 0 37 44 106
2018 Not a person with a disability 17 24 21 18 12 8 0 44 33 855
2017 Person with a disability 13 22 17 18 19 9 1 40 41 160
2017 Not a person with a disability 18 32 19 14 9 8 0 55 25 1095
2014 Person with a disability 18 34 17 11 11 8 1 56 25 96
2014 Not a person with a disability 15 32 22 14 7 9 0 52 23 946

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 27 14 18 20 5 1 45 41 114
2020 Not a person with a disability 24 27 16 13 11 8 0 56 27 890
2019 Person with a disability 9 19 23 22 24 3 0 29 47 107
2019 Not a person with a disability 17 30 16 18 13 6 1 50 32 801
2018 Person with a disability 10 19 17 24 29 1 0 29 53 106
2018 Not a person with a disability 16 25 18 20 16 5 0 43 38 853
2017 Person with a disability 12 21 15 20 25 6 1 35 49 161
2017 Not a person with a disability 18 30 16 16 14 5 0 51 32 1095
2014 Person with a disability 16 21 18 20 15 9 0 41 39 96
2014 Not a person with a disability 16 32 17 18 10 5 0 51 31 946

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 16 9 3 2 26 6 80 7 115
2020 Not a person with a disability 42 14 7 3 4 25 5 79 11 891
2019 Person with a disability 35 15 12 10 4 20 5 66 19 107
2019 Not a person with a disability 37 14 7 4 6 26 6 75 14 800
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 36 22 8 4 6 0 63 13 115
2020 Not a person with a disability 31 35 16 9 5 4 0 68 14 886
2019 Person with a disability 14 41 24 12 9 1 0 55 21 107
2019 Not a person with a disability 27 36 19 11 6 2 0 63 18 808
2018 Person with a disability 17 31 19 19 14 0 1 48 33 109
2018 Not a person with a disability 22 38 20 12 7 1 0 61 19 860
2017 Person with a disability 19 33 18 18 10 2 0 53 29 160
2017 Not a person with a disability 25 39 16 12 5 2 1 66 17 1096
2014 Person with a disability 30 39 10 13 7 0 2 70 20 97
2014 Not a person with a disability 26 41 16 9 6 2 0 69 15 956

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 19 20 6 10 1 49 29 113
2020 Not a person with a disability 23 28 19 13 7 9 1 57 22 880
2019 Person with a disability 8 18 26 23 18 7 0 28 44 107
2019 Not a person with a disability 15 30 22 17 9 7 0 49 28 804

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 19 14 14 13 8 2 54 31 114
2020 Not a person with a disability 29 29 15 9 6 8 4 65 18 889
2019 Person with a disability 25 27 16 14 15 3 1 54 30 106
2019 Not a person with a disability 30 32 14 8 7 6 2 67 17 807
2018 Person with a disability 24 23 14 19 16 1 2 49 36 109
2018 Not a person with a disability 25 34 15 11 8 5 2 64 21 861
2017 Person with a disability 25 29 13 12 17 2 2 57 30 161
2017 Not a person with a disability 30 34 13 10 6 4 2 68 17 1098
2014 Person with a disability 33 30 9 10 12 5 2 67 24 97
2014 Not a person with a disability 32 33 14 9 6 5 2 69 16 952

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 20 12 5 9 1 58 20 114
2020 Not a person with a disability 33 29 19 6 3 8 1 69 11 885
2019 Person with a disability 18 24 32 14 11 1 1 42 25 107
2019 Not a person with a disability 28 31 21 9 6 4 1 62 16 807
2018 Person with a disability 19 20 25 14 19 2 1 40 34 109
2018 Not a person with a disability 25 33 23 9 8 3 1 60 17 861

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 14 15 23 12 16 2 39 43 114
2020 Not a person with a disability 23 20 17 10 10 16 3 54 26 878
2019 Person with a disability 14 15 12 19 30 8 2 32 55 107
2019 Not a person with a disability 19 21 16 14 15 14 1 47 34 806
2018 Person with a disability 12 16 14 15 36 6 1 30 55 109
2018 Not a person with a disability 16 20 17 16 17 12 1 42 38 861
2017 Person with a disability 17 12 11 15 34 10 1 33 55 161
2017 Not a person with a disability 15 22 16 15 17 13 2 44 37 1099
2014 Person with a disability 17 20 13 14 28 8 0 40 46 97
2014 Not a person with a disability 17 22 19 16 15 9 2 44 35 956

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 19 21 14 13 19 4 38 35 115
2020 Not a person with a disability 17 19 22 11 10 18 4 46 27 880
2019 Person with a disability 8 18 24 13 28 7 3 29 45 107
2019 Not a person with a disability 12 16 23 15 17 13 3 34 38 807
2018 Person with a disability 8 10 18 14 36 11 3 21 58 109
2018 Not a person with a disability 10 18 24 17 20 9 2 32 42 860
2017 Person with a disability 9 15 19 14 30 12 2 28 50 162
2017 Not a person with a disability 11 18 23 14 17 11 5 35 37 1098
2014 Person with a disability 10 10 26 14 24 11 5 24 45 97
2014 Not a person with a disability 10 18 25 17 15 11 4 34 37 949

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 19 17 14 24 11 3 36 44 115
2020 Not a person with a disability 16 18 18 13 14 14 8 43 34 889
2019 Person with a disability 9 18 18 14 35 3 3 28 53 107
2019 Not a person with a disability 12 18 19 13 23 9 6 36 42 807
2018 Person with a disability 7 13 11 17 40 4 8 22 65 110
2018 Not a person with a disability 9 19 18 18 25 6 5 32 48 865
2017 Person with a disability 9 13 16 16 37 6 4 24 59 162
2017 Not a person with a disability 9 18 19 17 22 8 6 32 45 1098
2014 Person with a disability 14 11 13 19 29 9 5 29 55 97
2014 Not a person with a disability 11 17 22 18 21 6 5 31 44 954

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 18 15 16 5 5 7 59 24 113
2020 Not a person with a disability 43 19 11 6 5 3 13 74 13 891
2019 Person with a disability 28 28 18 9 10 1 6 60 20 106
2019 Not a person with a disability 42 19 14 6 4 3 12 72 12 805

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 20 18 11 5 9 10 58 19 115
2020 Not a person with a disability 44 14 11 4 6 8 13 73 13 888
2019 Person with a disability 26 14 16 15 16 6 8 46 35 107
2019 Not a person with a disability 36 14 14 8 7 7 13 63 19 808

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 2 11 5 3 12 8 77 10 114
2020 Not a person with a disability 69 7 3 2 1 6 12 92 4 888
2019 Person with a disability 47 15 7 11 10 4 5 69 23 107
2019 Not a person with a disability 66 7 5 2 3 6 11 88 6 807

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 12 17 4 8 9 7 65 15 115
2020 Not a person with a disability 62 7 4 2 2 5 17 89 6 887
2019 Person with a disability 45 17 8 7 13 1 10 69 22 107
2019 Not a person with a disability 65 6 4 2 2 4 17 90 5 807

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 21 22 15 14 2 32 44 112
2020 Not a person with a disability 11 26 21 14 10 15 2 45 29 879
2019 Person with a disability 4 19 22 24 24 7 1 25 51 107
2019 Not a person with a disability 10 22 21 18 17 10 2 36 40 809
2018 Person with a disability 4 17 12 28 29 8 2 24 63 109
2018 Not a person with a disability 7 18 26 22 17 9 1 28 43 865
2017 Person with a disability 7 14 20 18 33 7 1 23 55 162
2017 Not a person with a disability 8 24 23 19 16 8 2 35 39 1099

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 12 14 12 6 0 58 28 114
2020 Not a person with a disability 32 29 16 6 5 10 1 69 12 878
2019 Person with a disability 23 23 15 21 11 6 1 49 35 108
2019 Not a person with a disability 30 33 16 10 6 4 1 67 17 809
2018 Person with a disability 21 31 15 20 14 0 0 52 33 110
2018 Not a person with a disability 30 33 17 8 6 4 0 67 15 865
2017 Person with a disability 28 34 15 10 12 2 0 63 22 161
2017 Not a person with a disability 36 35 13 7 4 4 1 75 11 1096
2014 Person with a disability 39 26 14 16 4 0 0 65 21 97
2014 Not a person with a disability 33 37 15 6 2 6 1 75 9 953

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 27 11 10 3 13 0 73 14 114
2020 Not a person with a disability 41 24 13 3 3 15 2 77 8 881
2019 Person with a disability 33 24 16 9 9 7 2 64 19 108
2019 Not a person with a disability 37 29 13 6 5 9 3 74 12 806
2018 Person with a disability 27 26 18 10 10 7 1 58 22 110
2018 Not a person with a disability 33 29 17 7 5 7 1 69 13 863
2017 Person with a disability 35 22 19 4 13 4 2 61 18 162
2017 Not a person with a disability 36 29 15 5 4 7 3 73 10 1098
2014 Person with a disability 46 21 9 8 9 7 1 73 18 97
2014 Not a person with a disability 37 29 16 4 3 9 2 74 8 953

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 19 18 6 4 20 1 64 13 115
2020 Not a person with a disability 33 21 16 4 3 20 3 70 9 886

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 24 9 12 5 10 4 69 21 114
2020 Not a person with a disability 39 28 13 4 4 9 4 77 9 888

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 26 14 9 6 4 0 69 16 114
2020 Not a person with a disability 51 29 10 6 3 1 0 81 9 889
2019 Person with a disability 35 26 13 15 9 0 1 62 24 108
2019 Not a person with a disability 47 29 11 8 4 0 0 77 12 807
2018 Person with a disability 26 37 15 12 10 0 0 63 22 110
2018 Not a person with a disability 39 35 11 9 6 0 0 74 14 865
2017 Person with a disability 33 28 9 19 10 0 0 61 30 161
2017 Not a person with a disability 44 35 10 6 4 0 0 80 10 1097
2014 Person with a disability 47 29 8 7 9 0 0 76 16 97
2014 Not a person with a disability 44 37 11 5 3 0 0 82 8 951

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 18 9 10 4 0 62 19 114
2020 Not a person with a disability 38 29 18 8 6 2 0 68 14 889
2019 Person with a disability 22 23 15 15 23 1 1 46 39 108
2019 Not a person with a disability 32 28 19 13 8 1 1 60 21 806
2018 Person with a disability 19 22 15 19 23 2 0 42 43 110
2018 Not a person with a disability 27 28 21 11 12 1 0 56 23 865
2017 Person with a disability 26 24 12 18 20 1 1 50 38 161
2017 Not a person with a disability 30 32 19 9 9 0 1 62 18 1099
2014 Person with a disability 32 27 15 14 13 0 0 58 27 97
2014 Not a person with a disability 29 32 19 11 7 1 1 62 18 954

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 16 15 9 4 0 59 25 115
2020 Not a person with a disability 37 31 17 8 6 1 0 69 14 884
2019 Person with a disability 22 23 19 20 15 1 1 46 35 108
2019 Not a person with a disability 32 33 17 11 7 0 0 65 18 807
2018 Person with a disability 22 19 20 20 18 1 0 42 38 110
2018 Not a person with a disability 26 33 20 12 9 0 0 59 21 865
2017 Person with a disability 24 26 14 17 18 0 1 51 35 160
2017 Not a person with a disability 30 36 16 10 6 0 0 67 17 1099
2014 Person with a disability 28 33 13 15 9 2 0 62 25 97
2014 Not a person with a disability 30 34 19 10 5 1 0 65 15 952

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 16 27 8 12 13 1 45 24 115
2020 Not a person with a disability 25 19 24 12 8 9 2 49 23 891
2019 Person with a disability 23 12 21 10 28 5 1 37 40 108
2019 Not a person with a disability 25 18 17 12 15 10 2 50 31 808
2018 Person with a disability 16 13 16 17 31 5 2 31 51 110
2018 Not a person with a disability 18 18 20 16 17 8 2 41 37 863
2017 Person with a disability 15 14 24 11 29 7 1 31 43 159
2017 Not a person with a disability 22 17 22 15 15 7 2 43 33 1099
2014 Person with a disability 23 12 17 15 23 6 3 39 42 97
2014 Not a person with a disability 20 20 21 13 14 9 2 46 30 952
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 16 42 43 116
2020 Not a person with a disability 20 39 41 890
2019 Person with a disability 22 42 35 108
2019 Not a person with a disability 23 47 30 801
2018 Person with a disability 30 36 34 108
2018 Not a person with a disability 24 45 31 845
2017 Person with a disability 20 40 40 161
2017 Not a person with a disability 19 48 33 1092
2014 Person with a disability 11 49 39 95
2014 Not a person with a disability 25 46 29 943

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 3 20 28 6 9 34 19
2020 Not a person with a disability 14 18 20 10 31 8 175
2019 Person with a disability 21 8 49 13 0 10 23
2019 Not a person with a disability 23 12 33 13 5 15 180
2018 Person with a disability 12 13 42 16 0 18 35
2018 Not a person with a disability 26 8 31 16 8 10 207
2017 Person with a disability 14 3 41 21 3 16 32
2017 Not a person with a disability 27 7 28 16 8 14 198
2014 Person with a disability 26 17 17 17 9999 23 11
2014 Not a person with a disability 23 9 19 30 9999 18 220
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 112
2020 Not a person with a disability 6 94 889
2019 Person with a disability 41 59 108
2019 Not a person with a disability 18 82 801
2018 Person with a disability 34 66 110
2018 Not a person with a disability 19 81 861

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 17
2020 Not a person with a disability 18 82 54
2019 Person with a disability 40 60 43
2019 Not a person with a disability 33 67 144
2018 Person with a disability 46 54 32
2018 Not a person with a disability 30 70 138

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 71 29 17
2020 Not a person with a disability 68 32 54
2019 Person with a disability 67 33 43
2019 Not a person with a disability 55 45 144
2018 Person with a disability 79 21 37
2018 Not a person with a disability 63 37 153

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 17
2020 Not a person with a disability 0 100 54
2019 Person with a disability 0 100 43
2019 Not a person with a disability 0 100 144
2018 Person with a disability 0 100 32
2018 Not a person with a disability 0 100 133

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 17
2020 Not a person with a disability 39 61 54
2019 Person with a disability 34 66 43
2019 Not a person with a disability 40 60 144
2018 Person with a disability 30 70 32
2018 Not a person with a disability 49 51 145

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 17
2020 Not a person with a disability 50 50 54
2019 Person with a disability 29 71 43
2019 Not a person with a disability 47 53 145
2018 Person with a disability 32 68 34
2018 Not a person with a disability 52 48 147

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 17
2020 Not a person with a disability 43 57 54
2019 Person with a disability 31 69 43
2019 Not a person with a disability 40 60 145
2018 Person with a disability 48 52 33
2018 Not a person with a disability 37 63 140

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 17
2020 Not a person with a disability 36 64 54
2019 Person with a disability 31 69 43
2019 Not a person with a disability 30 70 145
2018 Person with a disability 39 61 32
2018 Not a person with a disability 31 69 141

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 17
2020 Not a person with a disability 37 63 54
2019 Person with a disability 34 66 43
2019 Not a person with a disability 39 61 145
2018 Person with a disability 57 43 34
2018 Not a person with a disability 37 63 143

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 17
2020 Not a person with a disability 21 79 54
2019 Person with a disability 25 75 43
2019 Not a person with a disability 24 76 145
2018 Person with a disability 22 78 33
2018 Not a person with a disability 25 75 140

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 17
2020 Not a person with a disability 60 40 54
2019 Person with a disability 57 43 43
2019 Not a person with a disability 56 44 145
2018 Person with a disability 49 51 35
2018 Not a person with a disability 56 44 146

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 17
2020 Not a person with a disability 32 68 54
2019 Person with a disability 30 70 43
2019 Not a person with a disability 30 70 145
2018 Person with a disability 27 73 33
2018 Not a person with a disability 32 68 138

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 17
2020 Not a person with a disability 0 100 54

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 16 84 32
2018 Not a person with a disability 23 77 140

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 43
2019 Not a person with a disability 23 77 145
2018 Person with a disability 16 84 31
2018 Not a person with a disability 30 70 139

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 17
2020 Not a person with a disability 51 49 54
2019 Person with a disability 50 50 43
2019 Not a person with a disability 44 56 145
2018 Person with a disability 65 35 36
2018 Not a person with a disability 46 54 143

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 43
2019 Not a person with a disability 42 58 145
2018 Person with a disability 28 72 34
2018 Not a person with a disability 38 62 139

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 17
2020 Not a person with a disability 20 80 54
2019 Person with a disability 24 76 43
2019 Not a person with a disability 16 84 145
2018 Person with a disability 22 78 33
2018 Not a person with a disability 12 88 136

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 17
2020 Not a person with a disability 41 59 54
2019 Person with a disability 46 54 43
2019 Not a person with a disability 59 41 145
2018 Person with a disability 53 47 35
2018 Not a person with a disability 56 44 149

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 24 76 43
2019 Not a person with a disability 13 87 145
2018 Person with a disability 27 73 34
2018 Not a person with a disability 22 78 139

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 17
2020 Not a person with a disability 15 85 54
2019 Person with a disability 27 73 43
2019 Not a person with a disability 21 79 145
2018 Person with a disability 51 49 34
2018 Not a person with a disability 16 84 137

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 22 78 33
2018 Not a person with a disability 10 90 133

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 28 72 34
2018 Not a person with a disability 4 96 134

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 43
2019 Not a person with a disability 15 85 145
2018 Person with a disability 18 82 32
2018 Not a person with a disability 24 76 134

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 17
2020 Not a person with a disability 48 52 54
2019 Person with a disability 28 72 43
2019 Not a person with a disability 28 72 145
2018 Person with a disability 46 54 33
2018 Not a person with a disability 42 58 141

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 26
2018 Not a person with a disability 27 73 132

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 25
2018 Not a person with a disability 15 85 129

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 26
2018 Not a person with a disability 18 82 126

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 45 55 26
2018 Not a person with a disability 35 65 131

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 25
2018 Not a person with a disability 6 94 126

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 68 32 27
2018 Not a person with a disability 46 54 135

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 57 43 27
2018 Not a person with a disability 59 41 139

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 9 15 11 7 34 8 41 32 112
2020 Not a person with a disability 16 10 14 4 3 41 12 56 15 884
2019 Person with a disability 11 7 21 16 20 20 6 24 48 105
2019 Not a person with a disability 14 11 14 6 8 35 11 48 26 789
2018 Person with a disability 12 5 23 14 17 25 5 24 43 109
2018 Not a person with a disability 11 13 19 7 8 35 6 42 27 847
2017 Person with a disability 12 15 19 6 15 30 3 40 31 162
2017 Not a person with a disability 13 14 16 6 7 35 9 48 23 1095
2014 Person with a disability 11 16 18 15 13 23 4 37 39 96
2014 Not a person with a disability 12 15 20 7 6 32 7 46 22 952

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 18 19 12 6 13 2 57 21 114
2020 Not a person with a disability 33 21 14 4 3 23 3 72 9 890
2019 Person with a disability 20 19 24 13 16 6 2 43 31 105
2019 Not a person with a disability 30 23 14 6 5 19 3 68 14 790
2018 Person with a disability 16 19 24 12 18 10 0 40 34 108
2018 Not a person with a disability 23 28 19 6 8 15 2 62 16 844
2017 Person with a disability 21 25 16 10 13 12 2 54 27 162
2017 Not a person with a disability 26 28 15 7 6 15 3 66 15 1094
2014 Person with a disability 31 21 20 14 7 5 2 56 23 96
2014 Not a person with a disability 24 29 19 5 4 16 2 66 11 957
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 113
2020 Not a person with a disability 3 97 888
2019 Person with a disability 27 73 108
2019 Not a person with a disability 8 92 804
2018 Person with a disability 32 68 109
2018 Not a person with a disability 7 93 858

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 35 65 29
2019 Not a person with a disability 28 72 61
2018 Person with a disability 32 68 31
2018 Not a person with a disability 28 72 48

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 81 19 29
2019 Not a person with a disability 67 33 61

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28
2019 Person with a disability 0 100 29
2019 Not a person with a disability 0 100 61
2018 Person with a disability 0 100 27
2018 Not a person with a disability 0 100 47

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 24 76 28
2018 Person with a disability 24 76 27
2018 Not a person with a disability 25 75 49

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 28
2019 Not a person with a disability 34 66 61

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 16 84 29
2018 Not a person with a disability 37 63 49

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 24 76 28
2019 Not a person with a disability 21 79 61
2018 Person with a disability 19 81 26
2018 Not a person with a disability 28 72 49

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 24 76 28
2019 Not a person with a disability 30 70 61

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 28
2019 Not a person with a disability 0 100 61

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 26
2018 Not a person with a disability 27 73 49

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28
2019 Person with a disability 0 100 28
2019 Not a person with a disability 0 100 61
2018 Person with a disability 0 100 26
2018 Not a person with a disability 0 100 47

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 64 36 14
2020 Not a person with a disability 0 100 28
2019 Person with a disability 66 34 28
2019 Not a person with a disability 0 100 61

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28
2019 Person with a disability 0 100 28
2019 Not a person with a disability 0 100 61

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 28
2019 Not a person with a disability 26 74 61
2018 Person with a disability 31 69 29
2018 Not a person with a disability 35 65 50

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 14
2020 Not a person with a disability 47 53 28
2019 Person with a disability 36 64 29
2019 Not a person with a disability 32 68 61
2018 Person with a disability 54 46 30
2018 Not a person with a disability 46 54 53

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 22 78 29
2019 Not a person with a disability 16 84 61

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 29
2019 Not a person with a disability 0 100 61

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 24 76 29
2019 Not a person with a disability 13 87 61
2018 Person with a disability 39 61 30
2018 Not a person with a disability 27 73 50

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 14
2020 Not a person with a disability 0 100 28

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 17 83 28
2018 Not a person with a disability 15 85 49

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 29
2019 Not a person with a disability 8 92 61

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 14
2020 Not a person with a disability 38 62 28
2019 Person with a disability 45 55 29
2019 Not a person with a disability 55 45 61
2018 Person with a disability 49 51 30
2018 Not a person with a disability 47 53 51

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 14 86 42

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 0 100 40

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 27 73 21
2018 Not a person with a disability 25 75 42

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 37 63 23
2018 Not a person with a disability 14 86 41

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 48 52 23
2018 Not a person with a disability 41 59 42

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 70 30 25
2018 Not a person with a disability 52 48 46

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 69 31 27
2018 Not a person with a disability 80 20 44

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 23
2018 Not a person with a disability 12 88 40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 9 14 12 6 34 10 44 32 113
2020 Not a person with a disability 19 10 13 3 2 43 10 62 11 888
2019 Person with a disability 12 7 21 17 14 23 5 27 43 107
2019 Not a person with a disability 15 11 16 3 4 41 9 52 15 791
2018 Person with a disability 13 10 23 9 15 26 4 33 34 108
2018 Not a person with a disability 12 13 19 3 5 40 7 49 16 847
2017 Person with a disability 12 13 18 7 10 34 5 42 28 161
2017 Not a person with a disability 14 15 18 3 4 39 8 55 12 1090
2014 Person with a disability 8 15 22 9 11 29 5 36 31 97
2014 Not a person with a disability 14 16 19 3 2 39 6 55 9 947

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 16 17 14 3 15 6 58 21 115
2020 Not a person with a disability 34 20 14 3 2 24 3 74 7 887
2019 Person with a disability 23 18 24 10 13 11 2 47 26 107
2019 Not a person with a disability 33 22 14 3 3 23 2 72 9 791
2018 Person with a disability 20 17 21 9 16 18 0 45 30 108
2018 Not a person with a disability 26 29 16 3 5 19 2 69 11 848
2017 Person with a disability 21 30 14 8 8 17 2 63 20 160
2017 Not a person with a disability 29 29 14 3 3 19 2 73 8 1092
2014 Person with a disability 27 35 8 10 9 8 3 70 21 97
2014 Not a person with a disability 28 28 16 3 2 21 2 73 6 952
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 16 8 6 16 1 6 68 24 116
2020 Not a person with a disability 62 15 8 4 5 0 6 81 10 887

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 25 25 15 13 2 2 45 29 116
2020 Not a person with a disability 34 24 21 12 8 1 0 59 20 887
2019 Person with a disability 22 32 21 12 12 1 0 55 24 107
2019 Not a person with a disability 35 30 18 9 8 0 1 65 17 808
2018 Person with a disability 17 19 24 17 20 0 2 37 38 109
2018 Not a person with a disability 28 25 21 12 13 0 1 54 25 864
2017 Person with a disability 25 19 24 12 18 2 0 45 31 162
2017 Not a person with a disability 31 24 21 12 10 0 1 56 22 1096

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 27 25 10 5 3 1 59 15 116
2020 Not a person with a disability 44 24 17 8 4 1 1 71 12 891
2019 Person with a disability 45 28 17 5 3 0 2 74 9 108
2019 Not a person with a disability 46 26 16 5 3 0 2 75 9 809
2018 Person with a disability 38 23 21 9 3 2 5 66 12 109
2018 Not a person with a disability 44 28 16 6 3 0 4 74 9 863
2017 Person with a disability 47 23 14 7 2 2 4 75 10 162
2017 Not a person with a disability 49 26 15 5 2 0 3 78 7 1095

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 24 16 8 5 3 4 69 14 115
2020 Not a person with a disability 54 21 12 5 3 2 4 79 8 882
2019 Person with a disability 47 29 12 4 5 1 3 78 9 108
2019 Not a person with a disability 51 24 12 5 2 1 4 80 7 808
2018 Person with a disability 39 29 16 4 6 0 7 72 10 109
2018 Not a person with a disability 47 23 13 5 2 1 8 77 8 861
2017 Person with a disability 52 22 12 3 4 2 6 80 7 161
2017 Not a person with a disability 52 23 12 4 2 1 5 80 7 1093

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 21 16 10 3 10 3 68 14 115
2020 Not a person with a disability 53 18 11 5 4 7 2 78 10 883
2019 Person with a disability 55 21 11 4 4 2 3 80 8 106
2019 Not a person with a disability 56 19 10 6 3 2 3 80 9 810
2018 Person with a disability 43 24 13 5 5 3 7 75 10 109
2018 Not a person with a disability 53 20 10 4 3 3 6 81 7 863
2017 Person with a disability 52 19 8 6 1 6 9 83 8 162
2017 Not a person with a disability 61 19 8 3 2 3 5 85 6 1094

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 22 14 8 4 1 4 73 12 114
2020 Not a person with a disability 58 19 9 4 4 2 5 82 8 879
2019 Person with a disability 57 19 5 2 5 3 9 87 7 108
2019 Not a person with a disability 63 14 8 3 1 0 10 86 4 808
2018 Person with a disability 51 18 8 3 3 5 12 84 7 110
2018 Not a person with a disability 57 15 8 3 2 1 15 86 5 862
2017 Person with a disability 59 12 5 1 2 1 20 90 3 160
2017 Not a person with a disability 63 14 6 2 1 0 14 89 4 1092

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 19 30 16 13 1 1 40 29 116
2020 Not a person with a disability 35 24 18 11 9 1 1 61 21 888
2019 Person with a disability 17 26 21 14 21 0 0 43 35 108
2019 Not a person with a disability 37 25 19 10 8 0 1 63 19 808
2018 Person with a disability 21 22 19 18 16 1 3 45 35 110
2018 Not a person with a disability 30 29 20 9 11 0 1 60 20 865
2017 Person with a disability 24 22 21 17 14 1 1 46 32 161
2017 Not a person with a disability 32 30 18 10 9 0 1 63 19 1095

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 26 11 11 13 1 10 61 26 116
2020 Not a person with a disability 44 21 13 7 7 1 7 70 16 881

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 23 24 13 11 1 2 51 24 116
2020 Not a person with a disability 39 23 17 9 5 3 4 67 15 890
2019 Person with a disability 20 25 26 14 11 0 4 46 27 108
2019 Not a person with a disability 35 24 18 10 8 1 4 63 18 810
2018 Person with a disability 25 13 20 18 19 2 4 40 39 110
2018 Not a person with a disability 31 23 19 10 10 2 4 58 22 864
2017 Person with a disability 19 24 22 14 14 2 5 47 29 161
2017 Not a person with a disability 32 26 19 11 7 1 3 61 19 1095

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 35 19 11 11 3 2 58 22 115
2020 Not a person with a disability 37 24 18 8 7 3 2 65 16 884
2019 Person with a disability 36 22 19 13 8 1 2 59 22 107
2019 Not a person with a disability 41 27 15 7 5 2 4 72 13 807
2018 Person with a disability 25 21 19 11 13 4 7 52 27 110
2018 Not a person with a disability 38 24 14 10 5 2 6 68 17 862
2017 Person with a disability 33 20 21 9 11 1 5 56 21 161
2017 Not a person with a disability 43 26 15 7 4 1 3 72 11 1095

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 30 6 7 2 1 55 14 115
2020 Not a person with a disability 40 25 16 9 6 2 1 67 16 888
2019 Person with a disability 31 25 21 13 9 0 1 57 21 108
2019 Not a person with a disability 47 28 13 5 4 1 2 77 10 809
2018 Person with a disability 33 25 18 15 7 0 2 59 23 109
2018 Not a person with a disability 43 31 12 6 5 1 3 76 11 863
2017 Person with a disability 32 27 14 15 10 1 1 60 26 162
2017 Not a person with a disability 45 27 15 7 5 0 2 73 12 1096

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 22 4 13 2 1 59 18 114
2020 Not a person with a disability 43 25 13 7 7 3 1 72 15 884
2019 Person with a disability 26 24 10 16 24 0 0 50 39 107
2019 Not a person with a disability 41 25 12 9 10 1 1 68 19 807

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 20 15 16 19 1 2 49 36 116
2020 Not a person with a disability 32 24 20 12 9 1 1 58 22 887

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 24 26 19 12 2 1 41 32 115
2020 Not a person with a disability 30 28 20 11 10 1 1 59 21 885
2019 Person with a disability 42 29 20 5 4 0 0 71 10 108
2019 Not a person with a disability 48 29 13 5 3 0 3 79 7 809
2018 Person with a disability 40 25 19 9 5 0 2 66 15 109
2018 Not a person with a disability 48 30 12 4 2 1 3 80 7 862
2017 Person with a disability 49 22 14 7 5 2 2 74 12 162
2017 Not a person with a disability 52 28 10 4 2 1 3 83 6 1094

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 17 5 7 1 3 70 13 116
2020 Not a person with a disability 59 19 10 4 3 1 4 82 7 884
2019 Person with a disability 44 25 9 12 6 1 4 72 19 108
2019 Not a person with a disability 50 22 14 7 3 0 4 75 10 809
2018 Person with a disability 35 22 18 11 9 1 5 60 20 110
2018 Not a person with a disability 51 21 16 5 4 0 4 75 9 863
2017 Person with a disability 41 18 18 11 7 1 3 62 19 161
2017 Not a person with a disability 50 23 13 6 4 0 5 77 10 1096

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 27 13 11 1 0 49 24 116
2020 Not a person with a disability 39 30 17 8 5 0 1 70 13 886

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 14 21 7 4 3 3 65 12 115
2020 Not a person with a disability 70 11 6 2 1 1 8 89 4 886
2019 Person with a disability 45 16 14 12 10 1 3 63 23 108
2019 Not a person with a disability 70 12 4 3 1 1 10 91 4 810
2018 Person with a disability 37 17 14 11 8 5 8 62 22 109
2018 Not a person with a disability 64 11 5 2 1 5 12 91 3 856

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 11 9 2 4 2 4 84 7 115
2020 Not a person with a disability 81 8 2 2 1 1 5 95 3 885
2019 Person with a disability 50 18 12 4 14 2 1 69 19 108
2019 Not a person with a disability 72 9 6 4 3 1 5 86 7 808
2018 Person with a disability 46 18 14 6 13 1 3 66 19 110
2018 Not a person with a disability 64 14 6 4 4 2 5 85 9 864
2017 Person with a disability 55 18 9 6 7 2 2 77 13 161
2017 Not a person with a disability 72 13 6 3 3 0 4 88 6 1093

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 15 4 2 1 2 3 93 3 116
2020 Not a person with a disability 82 9 2 0 0 1 5 97 1 886
2019 Person with a disability 57 27 9 3 4 0 1 84 7 108
2019 Not a person with a disability 73 14 5 2 1 1 4 91 4 810
2018 Person with a disability 63 15 11 6 2 0 3 81 9 109
2018 Not a person with a disability 66 17 7 2 2 1 5 88 4 864
2017 Person with a disability 63 21 6 3 3 1 3 88 6 162
2017 Not a person with a disability 72 18 4 2 1 0 3 92 3 1096

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 20 13 9 1 3 3 75 10 114
2020 Not a person with a disability 68 15 7 4 2 1 3 87 6 886
2019 Person with a disability 43 25 13 8 10 1 1 69 18 107
2019 Not a person with a disability 58 19 10 4 5 1 3 80 10 807
2018 Person with a disability 34 24 14 13 13 0 2 59 27 109
2018 Not a person with a disability 51 22 12 6 6 0 3 75 12 866
2017 Person with a disability 41 24 15 9 8 1 2 67 17 161
2017 Not a person with a disability 59 18 10 4 5 0 2 79 10 1093

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 4 0 0 0 1 47 100 0 115
2020 Not a person with a disability 59 4 1 0 0 1 34 97 1 886
2019 Person with a disability 46 5 0 1 0 1 46 98 2 107
2019 Not a person with a disability 53 5 2 0 0 1 40 96 1 803
2018 Person with a disability 33 5 1 0 0 0 61 97 0 109
2018 Not a person with a disability 41 5 3 0 1 1 50 92 2 859
2017 Person with a disability 39 6 1 1 1 0 52 94 5 159
2017 Not a person with a disability 48 6 2 1 0 0 44 95 2 1090

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 23 15 9 6 1 3 70 15 115
2020 Not a person with a disability 64 16 9 3 3 1 4 85 6 888
2019 Person with a disability 47 20 14 2 11 1 5 71 14 108
2019 Not a person with a disability 52 17 11 5 3 1 10 78 9 806
2018 Person with a disability 35 15 15 9 12 1 14 58 25 110
2018 Not a person with a disability 46 19 12 6 3 1 13 75 11 865
2017 Person with a disability 45 16 12 12 5 1 9 68 19 160
2017 Not a person with a disability 52 20 11 4 3 0 10 80 8 1096

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 25 19 13 11 2 2 56 25 114
2020 Not a person with a disability 40 20 17 10 11 1 1 62 21 889
2019 Person with a disability 25 14 26 9 24 0 3 40 33 108
2019 Not a person with a disability 35 23 17 10 14 0 2 59 24 809
2018 Person with a disability 18 13 21 11 36 1 0 32 47 110
2018 Not a person with a disability 26 20 16 14 21 1 2 47 36 865
2017 Person with a disability 19 15 15 20 27 1 2 35 49 162
2017 Not a person with a disability 28 20 18 14 19 0 1 49 33 1096

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 29 23 9 9 2 2 58 18 115
2020 Not a person with a disability 56 21 13 4 3 1 2 79 8 883
2019 Person with a disability 34 20 17 15 12 1 2 55 28 108
2019 Not a person with a disability 55 25 12 3 2 1 3 83 5 809
2018 Person with a disability 32 28 13 9 14 2 3 63 24 110
2018 Not a person with a disability 51 26 12 5 3 0 4 80 8 864
2017 Person with a disability 39 24 15 10 9 1 3 64 20 162
2017 Not a person with a disability 51 29 10 4 2 0 3 83 6 1096

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 29 25 11 5 2 1 59 16 116
2020 Not a person with a disability 48 30 14 4 3 0 1 79 7 889

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 29 42 11 8 2 0 38 19 115
2020 Not a person with a disability 24 34 28 9 4 0 0 58 14 890
2019 Person with a disability 7 27 38 18 10 0 0 35 28 108
2019 Not a person with a disability 18 36 33 10 4 0 0 54 13 810
2018 Person with a disability 8 26 28 19 17 1 0 35 36 110
2018 Not a person with a disability 19 30 34 11 5 0 0 49 16 859
2017 Person with a disability 10 27 30 14 17 3 0 38 31 161
2017 Not a person with a disability 17 36 32 10 4 0 0 54 15 1096

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 26 34 12 2 2 0 14 51 114
2020 Not a person with a disability 10 16 35 25 13 1 0 38 26 887
2019 Person with a disability 21 20 37 14 8 0 1 22 41 108
2019 Not a person with a disability 9 17 36 23 15 0 0 37 27 810
2018 Person with a disability 20 24 32 14 8 0 2 22 45 110
2018 Not a person with a disability 9 17 37 23 14 0 0 37 26 861
2017 Person with a disability 21 20 29 18 11 1 0 29 41 162
2017 Not a person with a disability 8 15 35 26 15 0 0 42 23 1093

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 38 9 11 6 7 1 71 19 113
2020 Not a person with a disability 37 33 13 5 3 8 1 77 9 892
2019 Person with a disability 14 26 23 20 15 2 0 41 36 108
2019 Not a person with a disability 19 33 20 12 9 7 0 56 22 810
2018 Person with a disability 14 24 12 17 29 4 0 40 47 110
2018 Not a person with a disability 17 31 23 13 10 6 1 51 24 858
2017 Person with a disability 10 16 22 14 29 8 1 29 47 162
2017 Not a person with a disability 15 30 23 13 11 6 1 49 27 1097

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 24 20 15 11 10 1 49 29 115
2020 Not a person with a disability 30 23 18 10 5 13 1 62 17 887

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 29 11 21 15 5 2 50 38 115
2020 Not a person with a disability 27 23 15 14 14 6 2 53 30 887

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 20 21 9 8 11 2 56 20 112
2020 Not a person with a disability 28 22 20 5 6 15 3 62 14 881

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 24 17 15 16 5 4 48 34 114
2020 Not a person with a disability 30 25 20 10 7 7 2 59 19 891
2019 Person with a disability 12 24 18 19 25 2 1 37 45 108
2019 Not a person with a disability 18 25 21 15 11 7 3 48 29 805
2018 Person with a disability 14 14 15 18 34 4 2 30 55 110
2018 Not a person with a disability 16 27 21 17 14 3 2 45 33 859
2017 Person with a disability 8 22 16 15 34 3 2 31 51 162
2017 Not a person with a disability 16 30 20 16 13 3 2 48 31 1098

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 32 11 10 2 4 0 76 13 115
2020 Not a person with a disability 49 31 10 4 1 3 1 84 5 891

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 31 12 11 3 4 1 74 14 114
2020 Not a person with a disability 49 28 10 6 2 4 1 81 8 880

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 24 25 19 4 4 2 49 24 112
2020 Not a person with a disability 42 24 18 7 3 3 2 70 11 882

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 29 21 5 4 7 6 65 11 114
2020 Not a person with a disability 43 21 18 4 1 7 5 73 6 883

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 13 4 0 0 12 4 96 0 114
2020 Not a person with a disability 69 13 4 1 1 10 3 94 2 887

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 28 8 7 3 2 3 81 10 113
2020 Not a person with a disability 51 26 8 4 3 5 2 84 8 881

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 10 13 9 5 2 66 24 115
2020 Not a person with a disability 41 25 13 8 7 4 2 71 16 882

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 25 10 7 2 3 4 80 9 115
2020 Not a person with a disability 56 19 11 3 2 5 3 82 6 888
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 113
2020 Not a person with a disability 9 91 862

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 115
2020 Not a person with a disability 9 91 867
2019 Person with a disability 61 39 107
2019 Not a person with a disability 13 87 803
2017 Person with a disability 55 45 162
2017 Not a person with a disability 15 85 1094
2014 Person with a disability 50 50 97
2014 Not a person with a disability 14 86 945

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 88 12 50
2020 Not a person with a disability 30 70 80

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 84 16 50
2020 Not a person with a disability 77 23 80
2019 Person with a disability 88 12 64
2019 Not a person with a disability 73 27 103
2017 Person with a disability 76 24 88
2017 Not a person with a disability 73 27 162
2014 Person with a disability 80 20 49
2014 Not a person with a disability 82 18 128

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 7 12 5 0 0 76 17 42
2020 Not a person with a disability 44 23 19 9 4 0 2 68 13 58
2019 Person with a disability 36 29 8 21 6 0 0 65 27 55
2019 Not a person with a disability 47 27 8 6 11 0 0 75 17 73
2017 Person with a disability 40 29 3 13 13 1 0 70 27 67
2017 Not a person with a disability 45 32 4 11 6 2 0 78 17 117
2014 Person with a disability 34 29 6 22 9 0 0 62 31 39
2014 Not a person with a disability 42 37 6 7 5 2 0 80 13 103

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 28 10 9 10 7 2 69 20 116
2020 Not a person with a disability 34 27 11 7 4 8 9 73 13 884
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 26 55 8 70 30 116
2020 Not a person with a disability 11 39 39 12 78 22 891

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 13
2020 Not a person with a disability 48 52 95

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 8 24 29 16 16 8 10 58 13
2020 Not a person with a disability 12 22 15 18 23 3 7 37 46 94

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 0 32 13 16 16 24 0 47 13
2020 Not a person with a disability 12 10 21 17 22 4 14 28 47 95

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 8 7 5 0 15 20 81 8 116
2020 Not a person with a disability 46 6 3 2 1 12 29 89 5 888
2019 Person with a disability 38 11 7 2 5 6 32 79 11 104
2019 Not a person with a disability 50 7 3 2 3 6 30 88 7 797
2018 Person with a disability 45 10 6 2 11 5 22 75 18 104
2018 Not a person with a disability 54 8 3 1 2 6 25 90 5 834
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