2020 Public Service Employee Survey Results for Statistical Survey Operations by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	42	7	16	6	70	23	436
2020	Term	53	33	3	8	3	86	11	509
2020	Casual	62	32	4	2	0	94	2	48

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	20	3	2	1	0	0	95	2	432
2020	Term	85	11	2	1	1	1	0	97	1	507
2020	Casual	86	11	1	0	0	2	0	99	0	48
2017	Indeterminate (permanent)	74	20	2	2	0	0	1	95	3	428
2017	Term	84	13	2	1	1	0	0	97	1	776
2017	Casual	73	12	15	0	0	0	0	85	0	15
2017	Student	82	12	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	76	17	2	2	1	0	1	95	3	416
2014	Term	81	13	2	1	2	0	1	94	3	561
2014	Casual	76	10	0	3	6	5	0	90	10	28
2014	Student	76	19	0	5	0	0	0	95	5	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	35	13	13	7	1	67	20	435
2020	Term	58	25	8	6	3	1	83	9	509
2020	Casual	64	26	6	2	0	2	92	2	47
2019	Indeterminate (permanent)	33	36	10	9	5	7	74	15	512
2019	Term	43	32	9	9	4	4	78	13	352
2019	Casual	63	20	6	0	11	0	83	11	23
2019	Student	55	36	9	0	0	0	91	0	11
2017	Indeterminate (permanent)	26	32	15	11	8	8	64	20	431
2017	Term	39	31	8	11	6	5	74	18	777
2017	Casual	34	18	13	13	15	6	56	30	15
2017	Student	71	12	18	0	0	0	82	0	17
2014	Indeterminate (permanent)	29	32	12	11	9	8	66	21	415
2014	Term	39	32	9	9	5	6	76	15	559
2014	Casual	20	37	10	27	6	0	57	33	28
2014	Student	48	38	14	0	0	0	86	0	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	40	11	18	10	0	62	27	431
2020	Term	42	36	10	8	3	0	79	11	508
2020	Casual	44	39	8	9	0	0	83	9	48
2019	Indeterminate (permanent)	34	42	7	14	3	0	76	17	514
2019	Term	44	37	8	11	2	0	80	12	354
2019	Casual	44	29	13	3	10	0	73	13	23
2019	Student	55	36	0	9	0	0	91	9	11
2018	Indeterminate (permanent)	30	46	9	12	3	0	76	15	324
2018	Term	40	45	5	7	2	0	85	10	643
2018	Student	50	50	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	31	45	9	10	6	0	76	15	431
2017	Term	40	41	7	9	3	0	81	12	776
2017	Casual	26	32	28	7	7	0	57	15	15
2017	Student	47	41	0	6	6	0	88	12	17
2014	Indeterminate (permanent)	27	47	10	11	4	0	75	15	417
2014	Term	36	41	9	11	3	0	77	14	562
2014	Casual	32	37	3	12	13	3	71	25	28
2014	Student	43	52	5	0	0	0	95	0	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	34	13	15	6	0	0	66	21	432
2020	Term	54	28	8	6	3	0	1	83	9	509
2020	Casual	68	25	2	2	1	0	2	94	4	48
2019	Indeterminate (permanent)	31	36	12	14	6	0	1	67	21	515
2019	Term	44	32	11	8	4	0	0	77	12	355
2019	Casual	63	11	16	5	5	0	0	74	10	24
2019	Student	64	27	9	0	0	0	0	91	0	11
2017	Indeterminate (permanent)	28	39	12	13	7	0	1	68	20	430
2017	Term	41	33	10	11	5	0	0	75	15	777
2017	Casual	26	39	28	0	7	0	0	65	7	15
2017	Student	41	47	12	0	0	0	0	88	0	17
2014	Indeterminate (permanent)	27	39	12	13	8	1	1	67	21	417
2014	Term	39	33	11	11	5	0	0	73	16	562
2014	Casual	24	31	6	23	3	9	3	63	30	28
2014	Student	48	29	19	5	0	0	0	76	5	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	32	19	15	13	0	0	53	28	433
2020	Term	44	26	16	6	5	2	1	72	12	512
2020	Casual	54	22	10	7	0	0	7	81	8	47
2019	Indeterminate (permanent)	25	31	16	14	12	0	1	57	27	515
2019	Term	39	31	12	11	5	1	0	72	16	355
2019	Casual	50	24	8	0	10	3	5	80	11	24
2019	Student	45	36	18	0	0	0	0	82	0	11
2018	Indeterminate (permanent)	24	29	17	15	12	1	1	54	28	326
2018	Term	29	32	15	10	12	1	1	63	23	643
2018	Student	42	33	8	8	0	0	8	82	9	12
2017	Indeterminate (permanent)	26	28	20	12	12	0	2	56	24	431
2017	Term	30	30	15	12	11	0	1	61	23	777
2017	Casual	27	21	20	13	13	0	6	51	29	15
2017	Student	47	29	12	6	0	0	6	81	6	17
2014	Indeterminate (permanent)	25	35	14	14	11	0	2	60	26	414
2014	Term	32	29	16	12	9	1	1	63	21	561
2014	Casual	15	39	15	6	13	12	0	61	22	28
2014	Student	33	43	10	14	0	0	0	76	14	21

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	37	18	10	8	0	64	18	436
2020	Term	43	35	11	6	3	1	80	9	514
2020	Casual	47	40	9	0	4	0	88	4	48
2019	Indeterminate (permanent)	33	37	16	8	6	0	70	14	515
2019	Term	36	33	18	8	6	0	69	14	355
2019	Casual	45	36	11	0	8	0	81	8	24
2019	Student	9	73	18	0	0	0	82	0	11
2018	Indeterminate (permanent)	32	39	16	8	5	1	71	13	325
2018	Term	29	38	16	9	8	0	67	17	644
2018	Student	8	42	42	8	0	0	50	8	12
2017	Indeterminate (permanent)	34	41	12	7	6	0	75	13	432
2017	Term	29	40	14	10	7	0	69	17	778
2017	Casual	20	45	15	13	7	0	65	21	15
2017	Student	24	53	18	6	0	0	76	6	17
2014	Indeterminate (permanent)	30	45	15	5	4	0	75	9	415
2014	Term	30	40	15	8	7	0	70	15	560
2014	Casual	23	39	22	12	3	0	63	15	28
2014	Student	5	62	19	14	0	0	67	14	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	37	21	15	12	0	0	53	26	436
2020	Term	24	30	22	11	7	4	2	58	19	513
2020	Casual	21	23	32	2	5	12	4	53	8	48
2019	Indeterminate (permanent)	20	29	14	20	17	1	0	49	37	514
2019	Term	25	28	19	15	12	1	0	53	28	355
2019	Casual	29	30	28	5	5	0	3	60	10	24
2019	Student	36	45	9	9	0	0	0	82	9	11
2018	Indeterminate (permanent)	18	31	16	19	16	0	0	49	35	325
2018	Term	21	28	17	16	17	1	0	49	34	643
2018	Student	0	75	17	0	0	8	0	82	0	12
2017	Indeterminate (permanent)	17	32	18	18	15	0	0	49	34	431
2017	Term	18	35	15	16	15	0	0	54	31	778
2017	Casual	13	27	20	27	13	0	0	40	40	15
2017	Student	41	41	6	6	6	0	0	82	12	17
2014	Indeterminate (permanent)	17	37	18	17	12	0	0	53	29	415
2014	Term	23	35	15	13	14	0	0	58	27	562
2014	Casual	15	19	24	23	18	0	0	34	42	28
2014	Student	19	57	10	10	5	0	0	76	14	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	43	12	15	4	0	69	19	429
2020	Term	43	34	12	8	2	1	78	11	508
2020	Casual	43	38	7	12	0	0	81	12	48
2019	Indeterminate (permanent)	33	39	14	10	3	0	72	14	514
2019	Term	48	34	9	6	2	0	82	9	354
2019	Casual	46	33	11	0	10	0	79	10	24
2019	Student	36	36	27	0	0	0	73	0	11
2018	Indeterminate (permanent)	34	43	11	8	3	0	77	12	324
2018	Term	39	39	11	8	3	1	78	11	643
2018	Student	33	50	8	8	0	0	83	8	12
2017	Indeterminate (permanent)	39	43	9	6	3	1	82	9	431
2017	Term	41	40	8	7	3	0	81	11	777
2017	Casual	21	45	7	12	15	0	66	27	15
2017	Student	18	59	6	18	0	0	76	18	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	44	12	6	2	1	80	8	435
2020	Term	56	30	9	3	2	1	86	5	509
2020	Casual	53	38	7	2	0	0	91	2	48
2019	Indeterminate (permanent)	42	37	13	6	2	1	79	8	514
2019	Term	51	30	9	6	3	1	82	9	354
2019	Casual	61	24	10	0	5	0	85	5	24
2019	Student	45	45	9	0	0	0	91	0	11
2018	Indeterminate (permanent)	42	40	9	5	3	0	82	8	324
2018	Term	46	34	9	6	3	1	81	10	643
2018	Student	33	50	8	0	0	8	91	0	12
2017	Indeterminate (permanent)	45	37	11	5	1	0	82	7	431
2017	Term	46	36	10	4	4	0	82	8	777
2017	Casual	33	39	21	0	0	7	78	0	15
2017	Student	47	24	12	12	6	0	71	18	17
2014	Indeterminate (permanent)	44	42	7	5	2	0	86	7	416
2014	Term	44	39	8	5	3	0	84	8	562
2014	Casual	20	44	20	6	10	0	64	16	28
2014	Student	29	52	10	10	0	0	81	10	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	35	19	18	15	0	0	49	32	436
2020	Term	30	33	19	9	5	2	0	65	15	512
2020	Casual	31	36	22	4	4	2	2	70	7	48
2019	Indeterminate (permanent)	20	31	19	15	14	0	0	51	29	515
2019	Term	26	34	19	13	8	1	0	60	21	355
2019	Casual	32	32	20	3	13	0	0	64	16	24
2019	Student	36	45	9	0	9	0	0	82	9	11
2018	Indeterminate (permanent)	17	33	18	17	16	0	0	49	33	326
2018	Term	19	33	19	13	16	0	0	52	29	643
2018	Student	17	42	42	0	0	0	0	58	0	12
2017	Indeterminate (permanent)	17	33	20	17	13	0	0	50	30	432
2017	Term	21	34	18	14	14	0	0	54	27	778
2017	Casual	7	26	21	26	21	0	0	33	46	15
2017	Student	24	29	41	6	0	0	0	53	6	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	32	14	6	3	0	78	8	431
2020	Term	59	28	8	3	1	1	88	5	504
2020	Casual	69	23	7	0	1	0	92	1	48
2019	Indeterminate (permanent)	53	29	13	3	2	0	82	5	513
2019	Term	49	28	15	4	4	0	77	8	355
2019	Casual	55	32	5	3	5	0	87	8	24
2019	Student	36	55	0	9	0	0	91	9	11
2018	Indeterminate (permanent)	55	32	8	3	2	0	87	5	326
2018	Term	43	33	15	5	4	0	76	8	644
2018	Student	17	42	33	8	0	0	58	8	12
2017	Indeterminate (permanent)	55	32	8	4	1	0	87	5	432
2017	Term	49	31	12	4	3	0	80	8	775
2017	Casual	60	20	21	0	0	0	79	0	15
2017	Student	35	35	24	6	0	0	71	6	17
2014	Indeterminate (permanent)	64	26	6	1	2	0	91	3	417
2014	Term	60	25	11	3	2	0	85	4	562
2014	Casual	51	31	15	3	0	0	82	3	28
2014	Student	38	33	29	0	0	0	71	0	21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	25	20	25	21	1	1	33	47	432
2020	Term	17	23	27	16	11	3	2	43	29	513
2020	Casual	12	30	23	9	10	15	0	50	23	48
2019	Indeterminate (permanent)	11	26	18	24	21	0	1	37	45	514
2019	Term	18	26	18	19	17	1	0	44	37	353
2019	Casual	34	21	16	13	11	5	0	58	25	24
2019	Student	18	18	36	18	9	0	0	36	27	11
2018	Indeterminate (permanent)	9	26	20	18	26	1	1	35	45	324
2018	Term	10	23	23	20	22	1	1	33	43	644
2018	Student	8	8	25	33	17	8	0	18	55	12
2017	Indeterminate (permanent)	12	27	22	18	21	0	1	39	39	432
2017	Term	13	28	17	19	21	1	1	41	41	774
2017	Casual	13	33	27	12	15	0	0	46	27	15
2017	Student	18	29	24	12	12	0	6	50	25	17
2014	Indeterminate (permanent)	8	36	17	20	17	0	1	45	38	417
2014	Term	14	30	19	20	15	1	1	45	36	561
2014	Casual	9	23	10	16	39	0	3	33	57	28
2014	Student	0	19	33	24	19	0	5	20	45	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	25	24	18	20	0	2	36	39	437
2020	Term	21	20	27	14	13	2	2	43	29	512
2020	Casual	22	22	27	10	8	7	4	49	20	48
2019	Indeterminate (permanent)	14	21	21	20	22	0	1	36	43	515
2019	Term	16	25	22	19	17	2	1	42	36	354
2019	Casual	24	18	22	15	13	3	5	46	31	24
2019	Student	18	9	45	9	18	0	0	27	27	11
2018	Indeterminate (permanent)	11	26	19	22	21	0	2	37	44	326
2018	Term	12	22	21	21	22	0	2	35	44	644
2018	Student	0	17	25	33	17	8	0	18	55	12
2017	Indeterminate (permanent)	15	25	21	18	19	1	1	41	38	432
2017	Term	17	25	17	20	19	1	2	43	39	772
2017	Casual	0	32	33	21	15	0	0	32	35	15
2017	Student	24	18	24	29	0	0	6	44	31	17
2014	Indeterminate (permanent)	14	29	25	15	14	0	2	44	31	416
2014	Term	18	24	23	18	15	0	1	43	34	562
2014	Casual	13	12	8	31	33	0	3	25	66	28
2014	Student	5	29	19	24	19	0	5	35	45	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	38	22	15	8	1	0	55	23	433
2020	Term	37	38	13	8	3	1	0	76	11	508
2020	Casual	45	38	12	4	1	0	0	82	6	47
2019	Indeterminate (permanent)	20	34	24	12	9	1	0	55	22	515
2019	Term	28	37	18	11	5	1	0	66	15	355
2019	Casual	39	32	8	8	10	3	0	73	19	24
2019	Student	45	36	9	9	0	0	0	82	9	11
2018	Indeterminate (permanent)	16	34	22	18	9	0	1	51	27	326
2018	Term	24	34	20	14	7	0	0	59	22	643
2018	Student	8	75	8	0	0	8	0	91	0	12
2017	Indeterminate (permanent)	18	35	22	15	9	0	1	54	24	429
2017	Term	24	40	17	10	9	1	0	64	19	771
2017	Casual	6	40	33	13	7	0	0	46	21	15
2017	Student	29	59	0	12	0	0	0	88	12	17
2014	Indeterminate (permanent)	19	39	17	15	8	1	1	59	23	413
2014	Term	28	34	18	12	5	1	1	63	18	563
2014	Casual	23	31	18	19	3	5	0	57	24	28
2014	Student	24	43	29	5	0	0	0	67	5	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	39	16	8	5	0	71	13	437
2020	Term	47	35	9	5	3	1	82	8	512
2020	Casual	44	41	7	4	2	2	87	6	48
2019	Indeterminate (permanent)	36	37	17	6	4	0	73	10	513
2019	Term	41	35	12	8	4	0	75	12	355
2019	Casual	54	24	11	6	5	0	78	11	24
2019	Student	45	36	18	0	0	0	82	0	11
2018	Indeterminate (permanent)	34	43	15	3	5	0	77	9	325
2018	Term	36	35	15	8	7	0	70	15	643
2018	Student	17	58	8	17	0	0	75	17	12
2017	Indeterminate (permanent)	41	34	15	6	4	0	75	10	431
2017	Term	36	37	14	6	7	0	73	12	774
2017	Casual	26	46	21	0	7	0	72	7	15
2017	Student	29	59	12	0	0	0	88	0	17
2014	Indeterminate (permanent)	42	37	11	5	4	0	79	9	415
2014	Term	40	36	14	7	3	0	75	10	560
2014	Casual	26	41	15	6	12	0	67	18	28
2014	Student	29	38	14	10	5	5	70	15	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	24	12	5	1	1	6	81	6	436
2020	Term	61	23	8	1	1	2	4	88	3	511
2020	Casual	60	20	8	0	2	6	4	89	2	48
2019	Indeterminate (permanent)	49	26	12	3	0	0	9	83	3	512
2019	Term	56	26	8	2	1	1	7	89	3	355
2019	Casual	55	39	3	0	0	3	0	97	0	24
2019	Student	73	18	0	0	0	0	9	100	0	11
2018	Indeterminate (permanent)	53	25	11	3	1	0	7	85	3	326
2018	Term	59	23	7	2	1	1	7	90	3	644
2018	Student	67	33	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	52	27	9	2	0	1	9	88	3	431
2017	Term	59	22	6	2	0	2	8	91	2	776
2017	Casual	54	27	0	7	0	6	6	92	8	15
2017	Student	65	35	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	53	27	8	1	1	0	10	89	2	416
2014	Term	53	29	8	1	1	1	8	89	2	560
2014	Casual	62	19	13	3	3	0	0	81	6	28
2014	Student	62	38	0	0	0	0	0	100	0	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	25	31	19	10	1	3	31	37	436
2020	Term	7	13	25	23	24	4	5	51	21	510
2020	Casual	2	1	26	28	34	7	2	68	4	47
2019	Indeterminate (permanent)	7	13	34	26	17	1	2	44	21	514
2019	Term	4	8	28	29	25	2	4	57	13	353
2019	Casual	5	11	31	30	16	3	5	50	17	24
2019	Student	9	36	9	9	18	9	9	33	56	11
2018	Indeterminate (permanent)	8	19	29	25	13	1	5	41	29	324
2018	Term	7	13	22	25	24	3	6	54	22	640
2018	Student	0	0	33	17	25	8	17	56	0	12
2017	Indeterminate (permanent)	6	14	31	23	18	3	5	45	21	430
2017	Term	4	9	27	26	26	2	6	56	15	775
2017	Casual	15	12	22	33	12	0	6	48	29	15
2017	Student	0	6	35	29	24	6	0	56	6	17
2014	Indeterminate (permanent)	5	13	32	28	16	1	6	47	19	417
2014	Term	5	15	27	26	23	1	3	51	21	559
2014	Casual	18	12	13	22	23	3	9	52	34	28
2014	Student	0	10	38	14	38	0	0	52	10	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	17	27	22	15	4	2	39	32	435
2020	Term	5	8	19	24	32	8	4	64	15	507
2020	Casual	6	7	13	25	34	11	4	69	15	47
2019	Indeterminate (permanent)	8	15	29	23	21	2	2	45	24	512
2019	Term	3	11	21	26	32	4	3	62	15	351
2019	Casual	8	16	13	31	21	3	8	59	27	24
2019	Student	0	0	27	27	27	18	0	67	0	11
2018	Indeterminate (permanent)	11	22	25	19	17	3	3	38	35	326
2018	Term	10	17	20	18	28	2	5	49	29	641
2018	Student	0	0	17	17	42	8	17	78	0	12
2017	Indeterminate (permanent)	9	17	27	19	20	4	5	42	28	427
2017	Term	7	12	21	22	28	5	5	55	21	774
2017	Casual	13	13	27	13	20	6	7	38	31	15
2017	Student	0	6	24	24	41	6	0	69	6	17
2014	Indeterminate (permanent)	8	13	28	23	19	2	6	46	23	415
2014	Term	10	16	21	20	29	2	3	51	27	559
2014	Casual	6	15	28	21	18	3	9	45	24	28
2014	Student	10	24	19	24	19	0	5	45	35	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	14	25	19	16	7	9	42	29	434
2020	Term	4	8	17	18	33	10	10	63	15	509
2020	Casual	4	7	10	20	32	17	11	72	14	47
2019	Indeterminate (permanent)	8	15	22	24	18	6	8	48	26	513
2019	Term	4	9	20	22	27	10	8	60	15	352
2019	Casual	9	0	15	40	15	16	5	70	11	24
2019	Student	0	9	9	27	27	18	9	75	13	11
2018	Indeterminate (permanent)	11	22	26	15	12	4	9	31	38	324
2018	Term	9	11	19	21	23	5	11	52	24	637
2018	Student	0	0	8	33	33	17	8	89	0	12
2017	Indeterminate (permanent)	9	15	28	19	13	4	11	38	29	430
2017	Term	5	11	18	20	26	6	13	57	20	773
2017	Casual	7	8	37	8	13	7	21	29	20	14
2017	Student	6	12	6	24	35	12	6	71	21	17
2014	Indeterminate (permanent)	8	14	28	21	15	5	10	42	25	416
2014	Term	7	14	18	21	26	6	9	55	25	561
2014	Casual	15	3	21	26	20	6	9	54	21	28
2014	Student	0	10	5	20	45	15	5	81	13	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	8	26	30	23	3	7	59	13	434
2020	Term	2	3	12	23	47	5	8	81	6	507
2020	Casual	0	8	4	24	52	6	7	86	9	47
2019	Indeterminate (permanent)	4	7	21	35	25	1	6	65	12	515
2019	Term	3	5	13	30	38	4	8	77	8	353
2019	Casual	0	3	5	36	32	8	16	90	4	24
2019	Student	10	0	20	10	50	0	10	67	11	10
2018	Indeterminate (permanent)	5	10	24	32	24	1	4	59	16	325
2018	Term	3	8	19	23	35	2	10	66	13	641
2018	Student	0	0	17	25	50	0	8	82	0	12
2017	Indeterminate (permanent)	4	7	23	30	26	3	6	62	12	429
2017	Term	2	5	15	30	34	3	11	75	8	770
2017	Casual	0	0	36	28	30	0	7	62	0	14
2017	Student	0	0	6	29	53	6	6	93	0	17
2014	Indeterminate (permanent)	3	7	24	40	19	1	6	64	11	417
2014	Term	3	7	18	29	33	2	7	69	11	561
2014	Casual	3	3	21	47	8	3	14	67	8	28
2014	Student	0	0	33	29	24	10	5	61	0	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	15	25	23	20	2	5	46	27	436
2020	Term	3	7	14	18	45	6	8	72	12	510
2020	Casual	1	2	10	17	49	10	9	82	5	46
2019	Indeterminate (permanent)	6	11	23	27	25	1	6	56	19	513
2019	Term	3	8	15	24	36	6	8	70	12	350
2019	Casual	5	3	18	13	29	14	18	62	12	24
2019	Student	0	9	36	18	9	0	27	38	13	11
2018	Indeterminate (permanent)	7	19	27	23	17	0	7	43	28	324
2018	Term	7	10	19	20	33	2	8	59	19	640
2018	Student	0	0	0	42	33	17	8	100	0	12
2017	Indeterminate (permanent)	6	14	23	23	25	2	7	53	22	429
2017	Term	4	7	18	23	33	3	11	66	13	774
2017	Casual	7	7	20	20	34	6	6	61	17	15
2017	Student	6	12	0	24	53	6	0	81	19	17
2014	Indeterminate (permanent)	7	12	24	28	21	1	9	53	21	417
2014	Term	5	11	22	22	32	1	7	59	17	559
2014	Casual	0	15	26	25	21	0	12	52	18	27
2014	Student	0	0	29	38	24	5	5	68	0	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	15	26	22	15	9	6	44	26	433
2020	Term	2	8	13	14	30	26	8	66	15	507
2020	Casual	2	5	7	12	30	37	7	76	13	47
2019	Indeterminate (permanent)	14	14	24	21	17	5	5	42	32	512
2019	Term	8	12	19	16	26	12	8	52	24	351
2019	Casual	8	13	11	20	18	30	0	55	30	24
2019	Student	0	18	9	9	36	27	0	63	25	11
2018	Indeterminate (permanent)	13	18	21	19	19	2	7	42	34	325
2018	Term	15	16	21	15	20	7	7	40	36	642
2018	Student	8	0	25	33	8	8	17	56	11	12
2017	Indeterminate (permanent)	11	12	21	22	20	6	8	48	27	431
2017	Term	8	11	21	18	27	7	8	52	23	772
2017	Casual	13	15	21	12	27	6	6	44	32	15
2017	Student	0	12	18	6	41	12	12	62	15	17
2014	Indeterminate (permanent)	8	12	20	22	21	7	10	51	25	416
2014	Term	9	16	16	15	28	7	7	51	30	561
2014	Casual	15	12	44	3	8	12	6	14	33	28
2014	Student	5	19	24	29	10	14	0	44	28	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	16	32	20	13	3	6	36	28	436
2020	Term	3	11	21	19	31	9	5	59	16	510
2020	Casual	6	7	12	17	42	10	7	71	15	47
2019	Indeterminate (permanent)	7	16	31	19	19	4	5	42	24	513
2019	Term	5	13	22	22	24	8	5	54	21	351
2019	Casual	3	10	23	19	23	17	5	54	17	24
2019	Student	0	18	18	27	36	0	0	64	18	11
2018	Indeterminate (permanent)	12	20	29	18	13	3	6	33	35	326
2018	Term	11	19	20	19	21	3	6	44	34	642
2018	Student	8	25	17	25	17	0	8	45	36	12
2017	Indeterminate (permanent)	11	14	26	20	18	5	7	42	28	431
2017	Term	7	12	24	19	26	3	9	51	22	774
2017	Casual	15	20	21	13	26	0	6	42	36	15
2017	Student	6	0	29	24	29	6	6	60	7	17
2014	Indeterminate (permanent)	8	13	29	20	16	4	9	42	24	417
2014	Term	9	13	28	18	23	4	6	45	24	560
2014	Casual	9	12	37	10	20	6	6	34	23	28
2014	Student	0	10	14	19	38	14	5	71	12	21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	21	37	21	11	0	1	32	30	436
2020	Term	4	10	25	26	30	2	3	58	15	511
2020	Casual	6	9	17	24	38	2	4	66	16	47
2019	Indeterminate (permanent)	7	16	33	25	17	1	2	42	24	512
2019	Term	8	10	29	26	21	3	2	49	20	352
2019	Casual	8	10	19	31	21	12	0	58	20	24
2019	Student	27	18	27	18	9	0	0	27	45	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	27	24	10	8	9	9	48	22	435
2020	Term	23	17	21	5	2	17	15	59	10	510
2020	Casual	8	22	17	6	2	32	13	54	15	47
2019	Indeterminate (permanent)	19	24	18	11	10	9	8	53	25	513
2019	Term	28	22	17	8	6	15	4	62	18	353
2019	Casual	22	11	10	0	5	46	6	68	11	24
2019	Student	45	18	9	0	0	27	0	88	0	11
2018	Indeterminate (permanent)	9	24	22	17	12	7	9	39	35	325
2018	Term	14	20	22	14	11	11	7	43	30	649
2018	Student	8	25	17	0	0	25	25	67	0	12
2017	Indeterminate (permanent)	16	22	21	14	12	7	7	45	31	431
2017	Term	20	24	18	10	10	9	8	53	25	777
2017	Casual	7	38	13	13	22	0	6	48	38	15
2017	Student	29	24	18	12	6	6	6	60	20	17
2014	Indeterminate (permanent)	18	28	18	13	8	7	9	54	25	423
2014	Term	24	26	18	10	7	7	8	59	20	565
2014	Casual	3	36	21	15	6	12	6	48	26	28
2014	Student	27	36	18	0	0	9	9	78	0	22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	29	13	13	10	5	2	62	24	431
2020	Term	46	19	12	4	3	12	5	77	9	512
2020	Casual	48	20	8	7	1	8	9	81	9	48
2019	Indeterminate (permanent)	29	29	10	13	11	4	4	63	26	514
2019	Term	46	28	9	6	8	2	1	76	15	353
2019	Casual	61	11	0	5	5	15	3	88	12	24
2019	Student	91	0	0	0	0	0	9	100	0	11
2018	Indeterminate (permanent)	22	28	12	15	17	3	2	53	34	323
2018	Term	34	24	13	11	12	3	1	61	25	652
2018	Student	58	42	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	29	27	13	15	11	4	2	59	27	432
2017	Term	37	27	12	11	9	3	1	66	21	778
2017	Casual	14	36	20	7	24	0	0	50	30	14
2017	Student	65	18	6	12	0	0	0	82	12	17
2014	Indeterminate (permanent)	30	30	14	11	9	2	3	63	22	420
2014	Term	40	24	13	11	7	4	1	67	19	563
2014	Casual	15	35	22	10	6	12	0	57	18	28
2014	Student	59	18	14	0	0	9	0	85	0	22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	39	12	7	1	2	2	79	9	435
2020	Term	58	24	7	3	1	4	3	88	4	511
2020	Casual	58	24	4	6	0	4	4	90	6	48
2019	Indeterminate (permanent)	35	38	10	9	4	1	3	76	13	514
2019	Term	48	34	8	6	3	0	1	83	9	355
2019	Casual	60	32	3	0	5	0	0	92	5	24
2019	Student	82	18	0	0	0	0	0	100	0	11
2018	Indeterminate (permanent)	27	44	12	10	2	2	3	75	13	325
2018	Term	38	36	10	9	5	2	1	76	14	654
2018	Student	50	50	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	33	39	11	8	4	3	2	76	13	432
2017	Term	40	37	9	8	4	1	1	79	12	778
2017	Casual	12	61	13	13	0	0	0	73	13	15
2017	Student	53	29	12	6	0	0	0	82	6	17
2014	Indeterminate (permanent)	35	38	13	9	2	1	2	75	11	420
2014	Term	39	37	12	7	3	1	1	77	11	565
2014	Casual	6	51	18	13	5	3	3	61	19	28
2014	Student	59	32	9	0	0	0	0	91	0	22

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	33	23	10	5	6	3	58	17	432
2020	Term	30	25	24	4	3	9	7	64	7	511
2020	Casual	18	27	25	6	0	15	9	59	8	46
2019	Indeterminate (permanent)	25	31	20	9	6	4	4	61	16	514
2019	Term	31	33	20	6	3	3	4	68	10	355
2019	Casual	34	18	29	3	5	8	3	59	9	24
2019	Student	55	27	0	0	0	18	0	100	0	11
2018	Indeterminate (permanent)	17	33	25	10	5	5	4	55	17	325
2018	Term	20	31	25	8	7	6	4	56	16	654
2018	Student	8	25	42	0	0	8	17	44	0	12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	20	17	6	5	9	11	65	14	434
2020	Term	38	14	14	3	3	18	11	73	7	512
2020	Casual	20	26	16	4	2	20	11	67	10	48

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	21	21	7	10	3	24	48	24	434
2020	Term	17	14	24	5	7	8	25	46	18	512
2020	Casual	13	16	27	2	4	8	29	47	11	47
2019	Indeterminate (permanent)	17	19	16	8	13	3	24	49	29	517
2019	Term	14	16	19	7	10	5	29	45	26	352
2019	Casual	14	16	8	15	8	5	34	49	38	24
2019	Student	9	9	27	9	18	0	27	25	38	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	32	17	14	7	1	1	61	22	436
2020	Term	29	27	17	8	7	6	6	64	17	513
2020	Casual	21	28	21	7	7	9	9	59	16	48
2019	Indeterminate (permanent)	33	31	15	12	9	1	0	65	20	518
2019	Term	40	29	10	15	5	0	0	69	20	357
2019	Casual	47	35	5	10	0	0	3	84	10	24
2019	Student	45	45	0	9	0	0	0	91	9	11
2018	Indeterminate (permanent)	34	38	8	11	9	0	0	73	20	326
2018	Term	39	35	11	8	7	0	0	74	15	654
2018	Student	17	58	8	8	0	8	0	82	9	12
2017	Indeterminate (permanent)	38	33	13	11	5	0	0	71	17	433
2017	Term	41	32	10	9	7	0	0	73	16	778
2017	Casual	45	20	7	13	15	0	0	65	28	15
2017	Student	35	41	6	6	12	0	0	76	18	17
2014	Indeterminate (permanent)	38	39	11	6	6	0	0	77	12	420
2014	Term	48	30	9	8	5	0	0	78	13	563
2014	Casual	32	49	6	6	6	0	0	81	13	28
2014	Student	32	45	5	18	0	0	0	77	18	22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	21	25	10	7	7	10	49	20	435
2020	Term	24	16	25	5	7	11	13	52	16	510
2020	Casual	18	15	22	2	2	15	26	56	7	48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	33	17	13	8	0	1	61	21	437
2020	Term	36	24	18	7	5	6	5	66	13	512
2020	Casual	30	30	12	7	2	10	9	73	11	48
2019	Indeterminate (permanent)	32	33	13	13	7	0	0	66	21	517
2019	Term	42	31	10	10	4	1	2	75	15	356
2019	Casual	42	32	10	5	5	6	0	78	11	24
2019	Student	64	27	9	0	0	0	0	91	0	11
2018	Indeterminate (permanent)	34	34	11	12	9	1	0	68	21	325
2018	Term	36	34	13	9	5	1	1	72	15	654
2018	Student	33	58	0	8	0	0	0	92	8	12
2017	Indeterminate (permanent)	34	37	12	11	5	1	1	71	16	433
2017	Term	38	35	10	10	5	1	1	74	16	777
2017	Casual	39	26	22	6	7	0	0	65	13	15
2017	Student	35	41	12	12	0	0	0	76	12	17
2014	Indeterminate (permanent)	36	39	9	11	4	0	1	76	15	423
2014	Term	42	36	11	7	4	0	0	78	11	564
2014	Casual	31	36	13	13	0	6	0	71	14	27
2014	Student	27	55	5	9	0	5	0	86	10	22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	435
2020	Term	30	70	513
2020	Casual	25	75	48

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	16	15	6	9	10	26	52	24	435
2020	Term	22	13	16	4	5	14	26	58	15	506
2020	Casual	20	11	21	4	2	11	30	53	11	47

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	31	19	12	5	1	0	63	18	437
2020	Term	43	26	14	7	5	3	2	73	12	513
2020	Casual	42	32	14	6	2	2	2	77	8	48
2019	Indeterminate (permanent)	36	28	18	10	7	0	0	65	18	519
2019	Term	45	29	11	10	4	0	0	75	14	356
2019	Casual	53	29	5	10	3	0	0	82	13	24
2019	Student	36	64	0	0	0	0	0	100	0	11
2018	Indeterminate (permanent)	36	30	12	12	10	0	0	66	22	326
2018	Term	39	31	14	10	6	0	0	70	16	653
2018	Student	42	58	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	36	32	16	10	6	0	1	68	16	432
2017	Term	38	32	15	7	7	1	0	71	14	779
2017	Casual	20	39	15	27	0	0	0	59	27	15
2017	Student	47	29	6	12	6	0	0	76	18	17
2014	Indeterminate (permanent)	43	32	12	6	6	1	0	75	13	422
2014	Term	47	28	12	8	6	0	0	74	14	563
2014	Casual	36	30	21	10	3	0	0	66	13	28
2014	Student	36	41	14	9	0	0	0	77	9	22

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	23	18	9	8	16	1	58	21	436
2020	Term	38	21	12	3	3	23	1	76	8	512
2020	Casual	41	20	10	2	1	17	9	82	5	48
2019	Indeterminate (permanent)	21	26	18	13	9	11	1	53	26	516
2019	Term	38	25	15	7	4	11	0	70	13	352
2019	Casual	42	21	10	8	5	14	0	73	15	24
2019	Student	64	18	0	0	0	18	0	100	0	11
2018	Indeterminate (permanent)	15	27	22	12	12	11	1	48	28	321
2018	Term	24	27	16	11	10	10	1	58	24	647
2018	Student	42	25	8	0	0	25	0	89	0	12
2017	Indeterminate (permanent)	22	28	18	9	10	11	2	58	22	431
2017	Term	29	30	13	10	8	9	1	65	21	773
2017	Casual	20	33	27	13	7	0	0	52	21	15
2017	Student	53	24	6	6	0	12	0	87	7	17
2014	Indeterminate (permanent)	26	27	15	11	8	13	1	61	22	414
2014	Term	32	30	16	8	6	7	0	67	16	557
2014	Casual	18	26	23	14	7	12	0	50	24	27
2014	Student	14	32	23	5	0	27	0	63	6	22

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	31	18	15	11	4	0	54	27	433
2020	Term	40	24	12	6	4	13	1	74	12	513
2020	Casual	44	21	17	0	1	8	9	78	2	48
2019	Indeterminate (permanent)	18	31	19	15	14	2	0	50	30	518
2019	Term	37	30	17	9	4	4	0	69	13	352
2019	Casual	53	13	18	3	5	8	0	72	9	24
2019	Student	45	27	9	9	0	9	0	80	10	11
2018	Indeterminate (permanent)	16	26	23	18	15	2	0	43	34	322
2018	Term	24	29	18	15	11	2	0	55	27	647
2018	Student	8	75	8	0	0	8	0	91	0	12
2017	Indeterminate (permanent)	20	29	19	16	13	3	1	50	30	429
2017	Term	27	32	14	13	10	2	1	62	24	773
2017	Casual	27	24	22	13	13	0	0	51	27	15
2017	Student	41	35	12	6	0	6	0	81	6	17
2014	Indeterminate (permanent)	25	28	21	12	11	3	1	55	24	416
2014	Term	29	32	15	12	7	4	1	64	20	557
2014	Casual	17	40	19	15	3	5	0	61	19	28
2014	Student	14	41	14	18	5	5	5	60	25	22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	28	21	17	13	6	0	45	33	434
2020	Term	30	24	18	6	5	17	1	65	14	512
2020	Casual	30	25	10	2	6	19	9	75	11	48
2019	Indeterminate (permanent)	12	27	20	20	14	6	1	41	37	519
2019	Term	25	30	17	12	5	10	0	61	20	351
2019	Casual	40	28	13	0	8	11	0	76	9	24
2019	Student	27	18	27	9	0	18	0	56	11	11
2018	Indeterminate (permanent)	10	24	23	21	16	6	0	37	39	322
2018	Term	18	25	20	18	11	8	0	47	32	648
2018	Student	8	33	17	17	0	25	0	56	22	12
2017	Indeterminate (permanent)	14	29	21	17	10	8	0	46	31	431
2017	Term	18	33	17	13	10	8	1	56	25	774
2017	Casual	13	46	7	13	13	6	0	64	29	15
2017	Student	41	18	24	6	0	12	0	67	7	17
2014	Indeterminate (permanent)	13	32	22	13	11	8	0	49	27	420
2014	Term	17	34	20	14	6	9	0	56	21	561
2014	Casual	12	23	35	10	3	17	0	42	15	28
2014	Student	5	27	18	27	0	23	0	41	35	22

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	25	20	19	20	3	0	39	41	435
2020	Term	31	28	13	9	6	12	0	67	18	512
2020	Casual	34	29	10	7	6	10	4	74	14	48
2019	Indeterminate (permanent)	12	26	17	20	19	5	1	41	41	519
2019	Term	21	31	18	17	8	6	0	55	26	351
2019	Casual	34	29	8	13	5	11	0	71	20	24
2019	Student	18	45	9	18	0	9	0	70	20	11
2018	Indeterminate (permanent)	10	25	18	23	20	4	0	37	45	320
2018	Term	17	25	18	19	16	4	0	44	37	647
2018	Student	8	33	42	8	0	8	0	45	9	12
2017	Indeterminate (permanent)	12	26	17	20	16	7	0	42	40	431
2017	Term	19	31	16	15	15	5	0	52	31	775
2017	Casual	21	26	7	13	21	12	0	53	39	15
2017	Student	41	29	6	6	12	6	0	75	19	17
2014	Indeterminate (permanent)	14	31	17	18	13	6	0	48	33	419
2014	Term	19	31	16	19	9	5	0	52	30	562
2014	Casual	12	28	31	18	6	5	0	42	26	28
2014	Student	18	18	18	18	9	18	0	44	33	22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	16	9	3	4	22	7	76	11	437
2020	Term	43	12	6	3	4	29	3	81	10	512
2020	Casual	49	10	6	0	2	29	4	88	3	47
2019	Indeterminate (permanent)	34	15	7	5	7	26	6	72	17	516
2019	Term	39	14	8	5	5	25	5	74	14	352
2019	Casual	60	10	6	0	0	24	0	92	0	24
2019	Student	73	9	0	0	0	18	0	100	0	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	37	20	13	8	1	0	59	21	436
2020	Term	37	33	15	6	2	6	0	75	9	508
2020	Casual	38	34	9	2	6	11	0	81	9	48
2019	Indeterminate (permanent)	19	36	21	15	8	2	0	56	23	520
2019	Term	32	36	18	8	4	2	0	69	12	356
2019	Casual	43	36	21	0	0	0	0	79	0	24
2019	Student	27	64	0	0	0	9	0	100	0	11
2018	Indeterminate (permanent)	15	37	24	15	9	1	0	52	24	325
2018	Term	25	37	17	12	8	1	1	63	20	652
2018	Student	17	67	17	0	0	0	0	83	0	12
2017	Indeterminate (permanent)	18	41	18	16	5	2	1	60	21	432
2017	Term	27	38	16	11	6	1	1	66	17	774
2017	Casual	26	33	13	7	21	0	0	59	28	15
2017	Student	41	35	12	0	6	6	0	81	6	17
2014	Indeterminate (permanent)	21	40	20	9	7	2	1	64	16	422
2014	Term	31	40	13	9	6	1	0	72	15	569
2014	Casual	5	47	13	21	9	5	0	55	32	28
2014	Student	27	64	5	5	0	0	0	91	5	22

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	28	22	22	12	2	0	43	35	431
2020	Term	29	28	17	7	3	13	2	67	13	508
2020	Casual	31	33	8	5	1	20	2	82	8	46
2019	Indeterminate (permanent)	9	28	23	22	12	5	0	40	36	517
2019	Term	19	30	22	12	7	10	0	55	21	355
2019	Casual	40	8	29	15	5	3	0	49	21	24
2019	Student	18	27	36	9	9	0	0	45	18	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	33	17	11	9	4	3	60	22	435
2020	Term	34	23	12	10	6	10	4	67	19	511
2020	Casual	33	33	11	6	2	12	2	77	9	48
2019	Indeterminate (permanent)	23	35	16	10	10	4	2	62	21	518
2019	Term	37	26	12	9	5	7	3	70	16	356
2019	Casual	35	28	10	5	0	19	3	81	6	24
2019	Student	18	36	9	0	27	9	0	60	30	11
2018	Indeterminate (permanent)	22	33	17	13	10	3	2	58	24	326
2018	Term	27	33	14	11	9	5	2	64	21	652
2018	Student	33	33	17	8	0	8	0	73	9	12
2017	Indeterminate (permanent)	25	35	15	12	7	4	2	64	20	432
2017	Term	32	32	12	10	8	4	2	68	19	777
2017	Casual	28	44	15	0	13	0	0	72	13	15
2017	Student	41	18	12	12	12	6	0	63	25	17
2014	Indeterminate (permanent)	26	37	15	8	6	5	3	68	15	420
2014	Term	38	28	12	9	7	5	1	70	17	568
2014	Casual	23	32	12	15	10	9	0	61	27	28
2014	Student	27	27	18	18	5	5	0	57	24	22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	30	24	11	5	4	1	58	17	430
2020	Term	38	28	16	4	2	12	1	75	7	512
2020	Casual	38	28	12	2	1	14	4	80	4	48
2019	Indeterminate (permanent)	21	30	24	13	8	3	1	54	21	519
2019	Term	33	28	22	6	4	5	0	65	11	356
2019	Casual	42	29	5	5	5	14	0	82	12	24
2019	Student	18	55	27	0	0	0	0	73	0	11
2018	Indeterminate (permanent)	20	29	25	11	11	3	1	52	23	326
2018	Term	26	31	23	8	8	3	1	59	17	652
2018	Student	42	42	0	8	0	8	0	91	9	12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	19	17	16	18	10	1	42	39	430
2020	Term	26	19	16	9	6	20	4	59	19	505
2020	Casual	28	25	9	4	1	23	9	78	8	48
2019	Indeterminate (permanent)	14	21	17	17	19	12	1	40	41	519
2019	Term	24	19	15	12	15	13	2	51	31	355
2019	Casual	21	20	5	16	3	35	0	63	29	24
2019	Student	27	18	9	9	0	36	0	71	14	11
2018	Indeterminate (permanent)	13	24	19	19	19	6	1	39	41	326
2018	Term	17	18	15	14	20	14	2	41	40	652
2018	Student	17	50	8	0	0	25	0	89	0	12
2017	Indeterminate (permanent)	13	20	18	16	21	10	2	38	42	433
2017	Term	17	21	14	15	18	13	1	45	38	777
2017	Casual	7	18	27	15	33	0	0	26	48	15
2017	Student	18	24	0	6	12	18	24	70	30	17
2014	Indeterminate (permanent)	14	23	19	16	17	9	2	41	37	423
2014	Term	19	21	17	15	16	10	1	45	35	569
2014	Casual	6	13	26	30	22	3	0	20	54	28
2014	Student	27	27	18	9	14	5	0	57	24	22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	18	25	15	16	12	3	34	36	433
2020	Term	21	19	20	10	6	21	4	53	20	505
2020	Casual	19	20	11	2	8	33	7	64	17	47
2019	Indeterminate (permanent)	8	14	23	18	23	10	4	26	48	519
2019	Term	16	19	25	11	13	14	1	42	29	356
2019	Casual	19	18	21	0	5	34	3	59	8	24
2019	Student	18	45	18	0	0	18	0	78	0	11
2018	Indeterminate (permanent)	6	20	22	18	23	10	2	29	45	326
2018	Term	11	16	23	16	22	8	3	31	43	651
2018	Student	8	33	33	0	0	25	0	56	0	12
2017	Indeterminate (permanent)	9	18	22	15	19	12	4	32	41	433
2017	Term	11	17	24	14	19	11	4	34	39	777
2017	Casual	13	33	21	6	21	0	6	49	29	15
2017	Student	35	41	6	12	0	6	0	81	13	17
2014	Indeterminate (permanent)	7	19	23	15	16	13	6	33	38	422
2014	Term	12	16	27	17	16	9	3	32	38	563
2014	Casual	3	21	18	21	24	12	0	28	52	28
2014	Student	18	27	32	14	0	9	0	50	15	22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	17	20	15	24	6	7	33	45	437
2020	Term	20	18	18	11	9	18	7	51	26	510
2020	Casual	19	17	6	9	6	38	7	64	26	48
2019	Indeterminate (permanent)	7	18	19	14	28	5	7	30	48	519
2019	Term	18	17	17	13	19	12	4	41	38	356
2019	Casual	16	13	24	13	5	29	0	41	26	24
2019	Student	27	18	18	18	9	9	0	50	30	11
2018	Indeterminate (permanent)	6	13	24	17	29	4	7	22	52	328
2018	Term	10	21	14	18	25	7	5	35	49	654
2018	Student	8	33	17	25	0	8	8	50	30	12
2017	Indeterminate (permanent)	7	17	18	18	26	8	6	28	51	433
2017	Term	10	18	19	16	24	7	5	32	46	777
2017	Casual	7	26	33	7	27	0	0	33	34	15
2017	Student	24	24	12	0	12	12	18	67	17	17
2014	Indeterminate (permanent)	10	18	19	19	21	7	7	32	46	422
2014	Term	12	15	23	17	22	7	4	31	44	568
2014	Casual	6	16	21	18	35	0	3	23	55	28
2014	Student	5	14	27	27	18	0	9	20	50	22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	20	16	8	8	0	9	65	18	436
2020	Term	46	18	8	7	3	5	14	79	12	511
2020	Casual	41	19	10	1	2	7	20	81	5	48
2019	Indeterminate (permanent)	39	20	15	7	5	1	12	69	14	518
2019	Term	40	22	12	6	5	5	9	72	13	355
2019	Casual	46	13	11	3	3	0	24	78	8	23
2019	Student	27	18	27	9	0	0	18	56	11	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	18	15	7	9	4	8	65	18	436
2020	Term	45	12	10	4	4	9	15	77	10	510
2020	Casual	50	4	9	2	2	14	18	80	6	48
2019	Indeterminate (permanent)	32	14	15	11	10	6	13	57	25	517
2019	Term	39	15	14	7	6	9	10	66	16	358
2019	Casual	27	8	18	10	0	13	23	56	16	24
2019	Student	33	42	0	0	8	0	17	90	10	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	67	8	6	4	3	5	7	86	7	437
2020	Term	70	5	3	1	1	7	13	94	2	508
2020	Casual	64	7	2	1	0	4	22	95	2	48
2019	Indeterminate (permanent)	59	9	7	4	5	5	12	81	11	517
2019	Term	70	7	3	2	2	8	7	91	5	358
2019	Casual	63	16	0	0	0	0	22	100	0	23
2019	Student	83	0	0	0	0	0	17	100	0	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	9	7	3	5	5	13	82	10	435
2020	Term	61	7	5	2	2	6	18	89	5	510
2020	Casual	64	6	4	0	0	4	22	95	0	48
2019	Indeterminate (permanent)	59	8	6	3	3	3	18	85	8	517
2019	Term	66	7	4	2	4	5	13	89	7	358
2019	Casual	54	10	0	0	0	5	30	100	0	23
2019	Student	67	0	8	0	0	0	25	89	0	12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	22	25	20	16	8	2	31	41	430
2020	Term	14	28	18	11	7	20	2	54	23	506
2020	Casual	16	26	14	16	1	23	4	57	23	47
2019	Indeterminate (permanent)	7	20	21	23	20	6	3	30	47	518
2019	Term	11	24	20	15	15	13	2	41	35	358
2019	Casual	21	26	21	0	5	27	0	64	7	24
2019	Student	8	33	33	8	17	0	0	42	25	12
2018	Indeterminate (permanent)	4	19	23	25	21	8	1	25	50	327
2018	Term	9	17	25	22	17	8	2	28	44	654
2018	Student	8	8	17	25	8	33	0	25	50	12
2017	Indeterminate (permanent)	7	22	21	21	19	8	2	32	44	433
2017	Term	8	23	23	18	19	8	2	34	40	778
2017	Casual	0	33	27	18	22	0	0	33	40	15
2017	Student	18	24	24	6	0	24	6	58	8	17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	33	19	10	10	5	0	59	21	431
2020	Term	38	27	13	4	3	13	1	76	9	506
2020	Casual	47	20	13	4	1	15	0	78	7	47
2019	Indeterminate (permanent)	22	32	17	13	9	5	1	58	23	519
2019	Term	37	31	13	8	5	4	1	71	15	358
2019	Casual	46	33	8	0	5	8	0	86	6	24
2019	Student	25	58	17	0	0	0	0	83	0	12
2018	Indeterminate (permanent)	22	34	19	12	8	5	0	59	21	328
2018	Term	32	34	15	8	6	4	0	69	15	654
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	28	39	15	8	5	4	1	71	13	433
2017	Term	38	33	13	7	5	3	1	73	13	775
2017	Casual	41	24	20	7	7	0	0	66	15	15
2017	Student	71	24	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	27	36	17	8	3	9	1	70	12	422
2014	Term	39	35	13	6	3	4	0	77	9	567
2014	Casual	13	38	16	10	6	17	0	62	19	28
2014	Student	55	32	9	5	0	0	0	86	5	22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	29	15	7	4	10	2	70	12	433
2020	Term	47	20	11	2	2	17	2	82	5	506
2020	Casual	46	21	4	0	1	28	0	93	2	47
2019	Indeterminate (permanent)	29	32	14	8	7	8	3	68	17	518
2019	Term	46	24	11	3	4	9	2	79	8	356
2019	Casual	37	26	21	5	0	11	0	71	6	24
2019	Student	67	25	8	0	0	0	0	92	0	12
2018	Indeterminate (permanent)	27	30	19	9	5	8	2	63	15	327
2018	Term	35	29	17	6	5	6	1	70	12	653
2018	Student	58	33	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	28	32	18	6	6	7	4	67	13	432
2017	Term	40	27	14	4	5	7	2	74	10	778
2017	Casual	28	30	21	13	7	0	0	59	21	15
2017	Student	35	35	18	6	0	6	0	75	6	17
2014	Indeterminate (permanent)	30	27	18	5	4	12	5	68	11	422
2014	Term	42	31	13	4	4	6	1	78	8	567
2014	Casual	23	18	19	15	3	15	6	53	23	28
2014	Student	68	27	5	0	0	0	0	95	0	22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	26	19	6	4	14	3	65	12	434
2020	Term	37	17	15	3	2	23	2	73	7	510
2020	Casual	33	17	8	0	2	38	2	83	4	48

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	30	15	6	6	6	5	70	13	434
2020	Term	43	26	10	4	3	11	3	80	8	511
2020	Casual	52	21	16	0	0	7	4	82	0	48

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	36	12	10	4	1	0	74	14	436
2020	Term	59	24	9	3	2	2	0	86	5	510
2020	Casual	63	14	14	1	2	4	0	81	4	48
2019	Indeterminate (permanent)	36	32	14	11	6	1	0	69	17	518
2019	Term	57	25	7	7	4	0	1	83	11	357
2019	Casual	72	20	5	0	3	0	0	92	3	24
2019	Student	83	8	8	0	0	0	0	92	0	12
2018	Indeterminate (permanent)	28	38	15	12	7	0	0	66	19	328
2018	Term	41	34	11	8	6	1	0	76	14	654
2018	Student	58	42	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	36	37	11	9	6	0	1	73	16	432
2017	Term	46	32	9	7	4	0	0	79	11	777
2017	Casual	34	36	14	8	8	0	0	70	16	14
2017	Student	59	35	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	39	38	11	7	4	1	1	77	11	422
2014	Term	49	34	9	3	4	0	0	84	7	565
2014	Casual	23	40	23	10	3	0	0	64	13	28
2014	Student	59	32	5	0	0	5	0	95	0	22

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	32	22	12	11	1	0	55	23	436
2020	Term	47	27	15	5	3	2	0	76	8	510
2020	Casual	51	28	6	2	4	9	0	87	6	48
2019	Indeterminate (permanent)	22	27	21	15	13	1	1	50	29	518
2019	Term	40	27	16	12	5	1	1	67	17	356
2019	Casual	52	31	3	9	5	0	0	83	14	24
2019	Student	50	25	25	0	0	0	0	75	0	12
2018	Indeterminate (permanent)	19	30	24	12	14	1	1	49	27	328
2018	Term	29	28	19	12	12	1	0	57	24	654
2018	Student	67	25	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	24	32	19	12	12	0	1	56	25	433
2017	Term	31	30	19	9	9	0	1	62	19	777
2017	Casual	21	32	40	0	7	0	0	52	7	15
2017	Student	53	41	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	24	32	20	11	11	2	1	57	22	422
2014	Term	33	32	18	11	6	1	0	65	17	568
2014	Casual	12	18	51	10	6	3	0	31	16	28
2014	Student	45	41	5	5	5	0	0	86	9	22

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	32	21	13	10	1	0	55	23	435
2020	Term	45	30	13	6	3	2	0	77	10	507
2020	Casual	58	22	12	0	4	4	0	83	4	48
2019	Indeterminate (permanent)	23	32	21	12	11	0	0	56	23	517
2019	Term	39	29	13	12	6	0	1	69	18	358
2019	Casual	47	39	3	3	8	0	0	86	11	24
2019	Student	33	33	33	0	0	0	0	67	0	12
2018	Indeterminate (permanent)	19	32	25	13	11	0	0	51	24	328
2018	Term	28	31	18	12	9	1	0	60	22	654
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	23	36	18	13	8	0	1	60	22	432
2017	Term	32	34	15	10	8	0	0	66	18	777
2017	Casual	21	44	21	0	15	0	0	65	15	15
2017	Student	47	47	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	26	35	21	9	8	1	1	62	17	422
2014	Term	34	33	16	11	5	1	0	67	16	566
2014	Casual	12	34	35	13	3	3	0	47	16	28
2014	Student	36	36	18	5	0	5	0	76	5	22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	23	22	13	10	8	2	49	26	436
2020	Term	27	15	27	11	8	11	2	48	22	512
2020	Casual	32	8	30	11	2	17	0	48	16	48
2019	Indeterminate (permanent)	26	18	17	12	16	9	2	49	32	518
2019	Term	23	17	17	13	18	11	2	46	35	358
2019	Casual	47	5	29	3	8	8	0	57	12	24
2019	Student	25	17	42	0	0	8	8	50	0	12
2018	Indeterminate (permanent)	18	22	19	16	15	7	3	44	34	328
2018	Term	18	15	20	17	20	7	2	37	41	652
2018	Student	17	8	25	17	0	25	8	38	25	12
2017	Indeterminate (permanent)	21	20	21	15	14	7	3	45	32	432
2017	Term	20	15	23	14	19	7	1	39	36	776
2017	Casual	27	27	7	20	7	12	0	61	31	15
2017	Student	35	12	12	18	0	24	0	62	23	17
2014	Indeterminate (permanent)	23	23	19	11	15	7	3	50	29	422
2014	Term	18	18	22	15	16	9	2	41	34	567
2014	Casual	9	10	30	15	21	6	10	22	43	28
2014	Student	18	18	23	14	5	18	5	47	24	22

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	13	45	42	436
2020	Term	23	35	41	513
2020	Casual	31	30	39	48
2019	Indeterminate (permanent)	20	51	29	517
2019	Term	27	40	33	352
2019	Casual	25	44	31	23
2019	Student	33	25	42	12
2018	Indeterminate (permanent)	19	51	30	320
2018	Term	27	42	32	637
2018	Student	67	8	25	12
2017	Indeterminate (permanent)	15	53	32	431
2017	Term	20	44	36	773
2017	Casual	13	52	34	15
2017	Student	65	24	12	17
2014	Indeterminate (permanent)	18	53	28	419
2014	Term	26	43	31	562
2014	Casual	29	37	34	27
2014	Student	62	14	24	21

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	32	14	27	14	0	13	56
2020	Term	4	21	19	9	37	10	118
2020	Casual	4	7	7	0	68	14	15
2019	Indeterminate (permanent)	40	10	23	11	1	14	100
2019	Term	4	12	47	15	5	16	92
2018	Indeterminate (permanent)	57	7	19	5	2	11	62
2018	Term	13	10	38	21	7	12	172
2017	Indeterminate (permanent)	58	9	23	2	0	9	60
2017	Term	14	6	34	24	4	17	156
2017	Student	0	0	9	0	91	0	11
2014	Indeterminate (permanent)	51	11	12	14	9999	13	72
2014	Term	13	10	23	36	9999	18	140
2014	Student	0	0	9	36	9999	55	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	435
2020	Term	5	95	509
2020	Casual	0	100	48
2019	Indeterminate (permanent)	24	76	515
2019	Term	17	83	355
2018	Indeterminate (permanent)	20	80	328
2018	Term	21	79	650

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	46
2020	Term	44	56	25
2019	Indeterminate (permanent)	34	66	125
2019	Term	38	62	61
2018	Indeterminate (permanent)	30	70	53
2018	Term	35	65	123

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	73	27	46
2020	Term	60	40	25
2019	Indeterminate (permanent)	58	42	125
2019	Term	57	43	61
2018	Indeterminate (permanent)	70	30	62
2018	Term	65	35	132

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	8	92	61
2018	Term	6	94	119

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	46
2020	Term	100	25
2019	Indeterminate (permanent)	100	125
2019	Term	100	61
2018	Indeterminate (permanent)	100	52
2018	Term	100	118

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	46
2020	Term	23	77	25
2019	Indeterminate (permanent)	42	58	125
2019	Term	32	68	61
2018	Indeterminate (permanent)	58	42	58
2018	Term	39	61	123

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	125

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	46
2020	Term	31	69	25
2019	Indeterminate (permanent)	45	55	125
2019	Term	40	60	62
2018	Indeterminate (permanent)	56	44	59
2018	Term	44	56	125

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	46
2020	Term	31	69	25
2019	Indeterminate (permanent)	44	56	125
2019	Term	26	74	62
2018	Indeterminate (permanent)	40	60	56
2018	Term	39	61	120

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	46
2020	Term	21	79	25
2019	Indeterminate (permanent)	32	68	125
2019	Term	31	69	62
2018	Indeterminate (permanent)	40	60	57
2018	Term	28	72	120

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	46
2020	Term	34	66	25
2019	Indeterminate (permanent)	34	66	125
2019	Term	42	58	62
2018	Indeterminate (permanent)	41	59	54
2018	Term	39	61	126

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	125
2019	Term	16	84	62
2018	Indeterminate (permanent)	29	71	55
2018	Term	20	80	121

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	46
2020	Term	48	52	25
2019	Indeterminate (permanent)	50	50	125
2019	Term	71	29	62
2018	Indeterminate (permanent)	58	42	58
2018	Term	50	50	126

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	31	69	46
2020	Term	37	63	25
2019	Indeterminate (permanent)	25	75	125
2019	Term	43	57	62
2018	Indeterminate (permanent)	31	69	51
2018	Term	32	68	123

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	46
2020	Term	0	100	25
2018	Term	3	97	118

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	125
2019	Term	16	84	62
2018	Indeterminate (permanent)	11	89	51
2018	Term	25	75	125

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	46
2020	Term	23	77	25
2019	Indeterminate (permanent)	23	77	125
2019	Term	26	74	62
2018	Indeterminate (permanent)	34	66	53
2018	Term	26	74	120

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	59	41	46
2020	Term	37	63	25
2019	Indeterminate (permanent)	50	50	125
2019	Term	39	61	62
2018	Indeterminate (permanent)	51	49	58
2018	Term	47	53	124

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	46
2020	Term	30	70	25
2019	Indeterminate (permanent)	39	61	125
2019	Term	39	61	62
2018	Indeterminate (permanent)	40	60	54
2018	Term	33	67	122

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	46
2020	Term	36	64	25
2019	Indeterminate (permanent)	17	83	125
2019	Term	22	78	62
2018	Indeterminate (permanent)	21	79	52
2018	Term	10	90	120

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	54	46	46
2020	Term	29	71	25
2019	Indeterminate (permanent)	56	44	125
2019	Term	56	44	62
2018	Indeterminate (permanent)	61	39	60
2018	Term	51	49	127

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	125
2019	Term	19	81	62
2018	Indeterminate (permanent)	16	84	54
2018	Term	24	76	121

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	8	92	119

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	24	76	46
2020	Term	21	79	25
2019	Indeterminate (permanent)	25	75	125
2019	Term	21	79	62
2018	Indeterminate (permanent)	27	73	53
2018	Term	22	78	121

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	125
2019	Term	9	91	62
2018	Indeterminate (permanent)	10	90	50
2018	Term	12	88	119

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	125
2019	Term	8	92	62
2018	Term	10	90	120

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	125
2019	Term	10	90	62
2018	Indeterminate (permanent)	33	67	51
2018	Term	18	82	118

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	125
2018	Indeterminate (permanent)	15	85	52
2018	Term	9	91	117

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	46
2020	Term	60	40	25
2019	Indeterminate (permanent)	27	73	125
2019	Term	28	72	62
2018	Indeterminate (permanent)	40	60	52
2018	Term	43	57	125

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	118
2018	Indeterminate (permanent)	15	85	48
2018	Term	13	87	111

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	118
2019	Term	31	69	56
2018	Indeterminate (permanent)	19	81	48
2018	Term	29	71	112

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	118
2019	Term	13	87	56
2018	Indeterminate (permanent)	19	81	48
2018	Term	13	87	108

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	46
2018	Term	6	94	107

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	118
2019	Term	17	83	56
2018	Indeterminate (permanent)	11	89	45
2018	Term	15	85	108

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	118
2018	Term	7	93	108

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	56

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	118
2019	Term	28	72	56
2018	Term	21	79	110

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	118
2019	Term	18	82	56
2018	Term	21	79	108

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	118
2019	Term	22	78	56
2018	Indeterminate (permanent)	29	71	48
2018	Term	37	63	111

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	118
2019	Term	10	90	56
2018	Term	6	94	108

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	118
2019	Term	46	54	56
2018	Indeterminate (permanent)	47	53	52
2018	Term	50	50	112

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	5	95	107

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	61	39	118
2019	Term	58	42	56
2018	Indeterminate (permanent)	68	32	54
2018	Term	56	44	114

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	118

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	118
2019	Term	20	80	56
2018	Indeterminate (permanent)	19	81	46
2018	Term	16	84	107

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	14	14	7	7	35	11	47	27	431
2020	Term	20	7	13	2	2	43	13	60	9	508
2020	Casual	15	11	12	2	1	46	12	62	8	48
2019	Indeterminate (permanent)	11	13	16	9	11	32	9	40	33	507
2019	Term	18	9	13	5	8	35	11	50	25	348
2019	Casual	8	0	11	8	0	56	17	31	31	23
2019	Student	25	0	8	8	0	33	25	60	20	12
2018	Indeterminate (permanent)	9	14	20	9	10	32	6	38	30	318
2018	Term	12	12	19	8	9	34	6	41	27	644
2018	Student	8	17	0	0	0	50	25	100	0	12
2017	Indeterminate (permanent)	10	18	17	9	8	33	5	46	27	430
2017	Term	14	13	17	5	8	34	9	48	23	778
2017	Casual	13	20	40	0	7	20	0	41	9	15
2017	Student	0	6	6	12	6	41	29	20	60	17
2014	Indeterminate (permanent)	10	17	17	10	8	30	8	43	29	422
2014	Term	13	14	21	7	6	32	7	44	22	565
2014	Casual	3	24	21	5	6	33	6	46	19	28
2014	Student	19	24	10	0	0	43	5	82	0	21

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	27	16	8	5	16	3	65	16	435
2020	Term	39	16	13	2	2	26	2	76	6	512
2020	Casual	30	9	14	4	1	32	9	66	10	48
2019	Indeterminate (permanent)	22	26	16	7	8	16	3	61	19	508
2019	Term	37	17	14	6	5	19	2	68	14	348
2019	Casual	36	23	5	8	5	22	0	75	18	23
2019	Student	42	17	17	0	0	25	0	78	0	12
2018	Indeterminate (permanent)	16	28	20	7	9	16	3	55	20	319
2018	Term	25	27	19	6	9	13	2	61	17	640
2018	Student	33	42	0	0	0	25	0	100	0	12
2017	Indeterminate (permanent)	20	29	16	10	6	17	3	61	20	431
2017	Term	28	27	15	6	7	14	3	67	15	776
2017	Casual	26	40	13	7	7	6	0	70	16	15
2017	Student	24	18	18	12	6	12	12	54	23	17
2014	Indeterminate (permanent)	21	27	19	7	5	18	3	61	15	424
2014	Term	28	30	18	5	5	13	2	68	11	568
2014	Casual	3	31	27	12	3	24	0	45	20	28
2014	Student	27	32	32	0	0	9	0	65	0	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	433
2020	Term	3	97	512
2020	Casual	0	100	48
2019	Indeterminate (permanent)	12	88	518
2019	Term	8	92	355
2018	Indeterminate (permanent)	8	92	324
2018	Term	10	90	651
2018	Student	0	100	12

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	59
2018	Term	32	68	58

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	72	28	59
2018	Term	89	11	65

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	29
2020	Term	0	100	15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	29
2020	Term	100	15
2019	Indeterminate (permanent)	100	59
2018	Term	100	54

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	21

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	38	62	59
2018	Term	20	80	56

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	30

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	24	76	29
2020	Term	38	62	15
2019	Indeterminate (permanent)	26	74	58
2018	Term	23	77	57

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	58
2018	Term	27	73	58

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	58
2018	Term	25	75	55

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	58
2018	Term	18	82	54

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	58
2018	Term	31	69	56

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	58
2018	Term	22	78	56

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	29
2020	Term	0	100	15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	30
2018	Indeterminate (permanent)	0	100	20

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	29
2020	Term	0	100	15
2019	Indeterminate (permanent)	10	90	58

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	58
2018	Term	24	76	55

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	29
2020	Term	100	15
2019	Indeterminate (permanent)	100	58
2018	Term	100	54

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	58
2018	Term	22	78	58

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	29
2020	Term	100	15
2019	Indeterminate (permanent)	100	58
2018	Indeterminate (permanent)	100	20

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	58
2018	Term	41	59	60

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	29
2020	Term	41	59	15
2019	Indeterminate (permanent)	30	70	59
2018	Term	42	58	60

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	59
2018	Term	15	85	58

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	30
2018	Term	10	90	57

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	59
2018	Term	29	71	59

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	29
2020	Term	0	100	15
2019	Indeterminate (permanent)	0	100	59
2018	Term	10	90	55

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	19	81	57

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	59

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	59

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	34	66	29
2020	Term	52	48	15
2019	Indeterminate (permanent)	53	47	59
2018	Term	45	55	61

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	11	89	44

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	42

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	34	66	44

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	22	78	42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	52	48	45

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	63	37	50

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	78	22	50

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	14	86	42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	14	13	6	5	39	8	55	20	435
2020	Term	22	7	12	3	1	45	11	65	8	509
2020	Casual	15	7	18	0	0	46	14	55	0	48
2019	Indeterminate (permanent)	12	13	18	5	8	36	8	44	24	509
2019	Term	19	7	15	5	2	43	9	55	14	350
2019	Casual	8	3	24	0	0	47	17	32	0	23
2019	Student	25	8	8	0	0	42	17	80	0	12
2018	Indeterminate (permanent)	11	13	20	5	7	37	7	43	21	316
2018	Term	13	14	19	4	6	39	6	49	17	644
2018	Student	8	8	8	0	0	67	8	67	0	12
2017	Indeterminate (permanent)	12	18	18	4	5	37	6	53	16	430
2017	Term	14	14	17	3	4	39	8	54	13	773
2017	Casual	6	20	46	0	7	15	6	32	9	15
2017	Student	18	0	18	0	6	41	18	43	14	17
2014	Indeterminate (permanent)	11	16	18	4	3	40	8	51	13	419
2014	Term	16	16	21	3	3	37	5	54	10	566
2014	Casual	0	13	33	3	3	47	0	25	13	27
2014	Student	19	33	0	0	0	38	10	100	0	21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	24	17	7	3	19	3	65	13	435
2020	Term	40	16	11	3	1	25	4	79	5	510
2020	Casual	32	9	14	2	0	36	7	72	4	48
2019	Indeterminate (permanent)	25	25	16	4	6	21	2	65	14	509
2019	Term	39	16	14	4	3	21	2	73	9	350
2019	Casual	44	8	19	0	0	28	0	73	0	23
2019	Student	42	17	8	0	0	33	0	88	0	12
2018	Indeterminate (permanent)	19	25	18	6	6	23	3	59	17	318
2018	Term	28	29	16	3	6	17	1	69	11	642
2018	Student	33	33	0	0	0	33	0	100	0	12
2017	Indeterminate (permanent)	23	32	13	4	5	20	3	72	11	429
2017	Term	30	28	15	4	4	17	2	71	10	775
2017	Casual	27	52	21	0	0	0	0	79	0	15
2017	Student	35	24	6	6	0	29	0	83	8	17
2014	Indeterminate (permanent)	22	27	14	5	2	26	4	70	10	421
2014	Term	33	29	16	2	3	16	1	75	6	568
2014	Casual	3	37	18	12	0	27	3	58	17	28
2014	Student	43	33	10	5	0	5	5	84	5	21

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	19	10	6	7	5	75	14	434
2020	Term	65	12	7	3	6	6	83	10	512
2020	Casual	71	10	6	4	4	4	85	9	48

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	23	22	14	12	0	0	51	27	433
2020	Term	36	26	20	11	6	1	1	63	17	513
2020	Casual	32	24	22	11	7	2	2	58	19	48
2019	Indeterminate (permanent)	32	31	18	9	8	0	0	64	18	519
2019	Term	34	29	18	9	8	1	1	64	18	356
2019	Casual	60	15	11	8	6	0	0	75	14	24
2019	Student	50	25	17	8	0	0	0	75	8	12
2018	Indeterminate (permanent)	26	26	23	12	13	0	1	52	25	327
2018	Term	27	22	22	13	14	0	1	50	27	654
2018	Student	42	33	8	0	0	8	8	90	0	12
2017	Indeterminate (permanent)	31	23	22	12	11	1	1	55	23	430
2017	Term	29	24	22	11	12	1	1	54	24	779
2017	Casual	20	32	13	15	21	0	0	51	35	15
2017	Student	59	18	18	6	0	0	0	76	6	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	27	21	10	7	0	1	63	16	436
2020	Term	49	24	14	7	3	2	1	75	10	514
2020	Casual	55	14	20	0	8	0	2	71	8	48
2019	Indeterminate (permanent)	42	27	19	6	4	0	2	70	10	521
2019	Term	52	26	12	5	2	1	2	80	8	356
2019	Casual	68	16	16	0	0	0	0	84	0	24
2019	Student	67	17	17	0	0	0	0	83	0	12
2018	Indeterminate (permanent)	39	28	19	6	2	0	4	71	9	326
2018	Term	44	27	15	6	4	0	3	74	10	652
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	46	27	15	7	2	1	3	76	9	430
2017	Term	50	25	15	4	2	0	4	78	7	778
2017	Casual	33	20	34	0	7	0	6	56	8	15
2017	Student	47	29	18	0	6	0	0	76	6	17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	22	18	8	4	1	4	68	13	429
2020	Term	60	20	9	3	2	3	3	85	5	512
2020	Casual	64	9	8	4	4	1	9	81	10	48
2019	Indeterminate (permanent)	44	28	15	5	3	1	4	75	9	519
2019	Term	59	20	10	4	2	1	4	84	6	357
2019	Casual	81	13	0	0	0	3	3	100	0	24
2019	Student	67	8	0	0	0	8	17	100	0	12
2018	Indeterminate (permanent)	42	30	13	7	2	1	5	77	9	326
2018	Term	48	21	13	5	3	1	9	77	9	651
2018	Student	75	8	0	0	0	0	17	100	0	12
2017	Indeterminate (permanent)	45	27	15	5	2	1	4	76	8	430
2017	Term	54	22	10	3	3	1	7	83	7	775
2017	Casual	40	20	20	7	7	0	6	64	16	15
2017	Student	76	12	12	0	0	0	0	88	0	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	22	14	8	5	6	3	71	14	432
2020	Term	57	16	11	4	3	8	2	80	8	509
2020	Casual	71	10	1	4	4	7	2	89	10	48
2019	Indeterminate (permanent)	52	20	11	7	4	2	4	77	11	520
2019	Term	60	19	10	4	2	2	3	83	6	356
2019	Casual	77	15	5	0	0	3	0	95	0	24
2019	Student	67	17	0	0	0	0	17	100	0	12
2018	Indeterminate (permanent)	47	24	14	3	3	2	6	78	6	324
2018	Term	53	20	9	5	3	3	7	81	9	654
2018	Student	92	8	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	56	20	10	4	2	3	5	82	7	430
2017	Term	61	17	7	4	2	3	6	86	6	777
2017	Casual	33	54	7	0	0	0	6	92	0	15
2017	Student	65	24	6	6	0	0	0	88	6	17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	24	13	6	5	1	6	75	12	431
2020	Term	65	15	8	3	3	3	3	86	6	505
2020	Casual	70	14	4	0	4	0	7	91	5	48
2019	Indeterminate (permanent)	55	16	10	3	2	1	13	83	5	519
2019	Term	71	13	5	3	2	1	6	90	5	357
2019	Casual	86	0	5	0	3	3	3	92	3	24
2019	Student	83	17	0	0	0	0	0	100	0	12
2018	Indeterminate (permanent)	49	18	10	4	1	1	17	82	6	325
2018	Term	60	15	6	2	3	1	13	87	6	653
2018	Student	67	17	8	8	0	0	0	83	8	12
2017	Indeterminate (permanent)	58	16	7	2	1	0	16	89	3	428
2017	Term	63	13	6	2	2	1	15	89	4	775
2017	Casual	60	13	7	0	0	0	20	91	0	15
2017	Student	82	12	0	6	0	0	0	94	6	17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	26	23	15	11	0	0	51	26	435
2020	Term	40	22	17	9	9	2	1	63	19	512
2020	Casual	46	26	15	9	2	0	2	73	11	48
2019	Indeterminate (permanent)	31	26	20	10	10	0	2	58	21	520
2019	Term	37	24	18	11	10	0	0	61	21	356
2019	Casual	56	28	5	8	3	0	0	84	11	24
2019	Student	50	25	0	25	0	0	0	75	25	12
2018	Indeterminate (permanent)	27	28	22	10	11	0	1	56	21	327
2018	Term	30	28	18	11	12	0	2	59	23	655
2018	Student	17	8	58	8	8	0	0	25	17	12
2017	Indeterminate (permanent)	29	31	21	9	8	0	2	61	17	429
2017	Term	31	29	16	12	11	0	1	61	23	778
2017	Casual	34	21	33	12	0	0	0	55	12	15
2017	Student	29	12	35	18	6	0	0	41	24	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	24	14	10	8	0	7	66	19	432
2020	Term	47	19	11	7	8	1	7	72	16	508
2020	Casual	38	22	20	2	4	0	13	70	8	48

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	25	23	15	8	1	3	53	24	436
2020	Term	46	22	13	5	4	5	4	75	11	513
2020	Casual	56	14	15	4	2	2	7	77	6	48
2019	Indeterminate (permanent)	28	26	20	12	10	0	3	56	23	521
2019	Term	38	23	19	7	6	2	5	65	14	357
2019	Casual	64	5	13	3	5	0	10	77	9	24
2019	Student	50	33	8	8	0	0	0	83	8	12
2018	Indeterminate (permanent)	24	26	23	11	10	2	4	53	22	326
2018	Term	32	21	18	12	12	2	4	56	25	655
2018	Student	42	17	8	8	8	8	8	70	20	12
2017	Indeterminate (permanent)	26	27	20	15	8	1	3	55	23	429
2017	Term	32	26	19	10	9	1	3	61	19	778
2017	Casual	13	39	27	13	7	0	0	52	21	15
2017	Student	59	18	6	18	0	0	0	76	18	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	27	22	12	11	2	1	53	24	433
2020	Term	42	25	14	6	5	5	3	73	11	508
2020	Casual	55	16	11	8	4	0	7	76	12	48
2019	Indeterminate (permanent)	35	27	16	10	7	1	3	65	18	518
2019	Term	48	26	14	4	3	2	4	78	7	356
2019	Casual	46	18	13	8	5	5	5	71	15	24
2019	Student	33	25	17	17	0	0	8	64	18	12
2018	Indeterminate (permanent)	30	27	19	12	6	2	5	61	18	327
2018	Term	40	22	14	9	6	3	7	68	17	652
2018	Student	42	33	0	8	0	17	0	90	10	12
2017	Indeterminate (permanent)	33	29	20	8	6	1	3	65	15	431
2017	Term	46	24	14	7	5	1	3	73	12	776
2017	Casual	33	26	21	0	15	0	6	62	16	15
2017	Student	53	29	12	0	0	0	6	88	0	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	26	23	10	10	0	1	57	20	435
2020	Term	45	25	14	8	4	3	1	73	13	511
2020	Casual	52	17	20	7	2	0	2	70	9	48
2019	Indeterminate (permanent)	42	27	16	8	6	0	1	71	14	520
2019	Term	49	28	12	4	4	1	2	80	8	357
2019	Casual	43	34	5	5	5	3	5	83	11	24
2019	Student	42	33	8	0	8	0	8	82	9	12
2018	Indeterminate (permanent)	37	33	16	7	4	1	2	72	11	326
2018	Term	44	29	11	7	5	1	3	76	13	653
2018	Student	58	25	0	0	8	8	0	91	9	12
2017	Indeterminate (permanent)	39	29	16	9	4	0	1	70	14	431
2017	Term	45	26	14	7	6	0	2	73	14	778
2017	Casual	20	33	21	20	7	0	0	52	27	15
2017	Student	47	24	24	0	6	0	0	71	6	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	31	16	9	11	1	0	63	20	430
2020	Term	50	21	13	5	5	4	1	75	11	510
2020	Casual	51	23	9	4	4	4	4	82	9	48
2019	Indeterminate (permanent)	35	24	13	12	15	0	1	60	27	517
2019	Term	45	27	11	8	8	1	1	73	16	357
2019	Casual	61	18	10	0	3	3	5	86	3	24
2019	Student	75	8	8	8	0	0	0	83	8	12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	26	21	15	14	0	1	49	30	436
2020	Term	38	22	18	11	7	2	2	63	18	510
2020	Casual	40	31	10	7	8	0	4	74	16	48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	24	24	16	13	0	1	47	29	433
2020	Term	32	30	18	9	8	2	1	64	17	510
2020	Casual	30	41	13	7	6	0	4	74	13	48
2019	Indeterminate (permanent)	49	28	14	4	2	1	2	79	7	520
2019	Term	45	32	14	5	3	0	2	78	8	357
2019	Casual	48	10	15	10	8	0	8	64	20	24
2019	Student	42	33	17	8	0	0	0	75	8	12
2018	Indeterminate (permanent)	42	32	14	4	3	1	4	78	7	326
2018	Term	49	27	13	5	3	0	2	79	8	652
2018	Student	50	17	25	8	0	0	0	67	8	12
2017	Indeterminate (permanent)	46	30	13	4	3	1	3	79	7	430
2017	Term	54	25	10	4	2	1	3	83	7	778
2017	Casual	28	32	26	7	7	0	0	60	15	15
2017	Student	41	41	12	0	0	0	6	88	0	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	26	15	6	4	0	4	74	11	433
2020	Term	65	17	8	3	2	1	4	86	6	511
2020	Casual	75	13	6	2	2	0	2	89	5	47
2019	Indeterminate (permanent)	44	24	15	7	4	0	5	72	12	520
2019	Term	55	20	12	7	3	1	3	78	10	357
2019	Casual	67	17	6	5	0	0	5	89	5	24
2019	Student	75	25	0	0	0	0	0	100	0	12
2018	Indeterminate (permanent)	40	26	17	8	3	0	6	70	11	325
2018	Term	53	19	16	5	5	0	3	74	11	654
2018	Casual	67	0	18	0	15	0	0	67	15	10
2018	Student	67	25	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	43	25	14	7	4	0	6	73	12	432
2017	Term	52	21	13	6	4	0	4	76	11	777
2017	Casual	39	18	22	15	0	0	6	61	16	15
2017	Student	53	24	24	0	0	0	0	76	0	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	28	24	11	8	0	1	56	20	433
2020	Term	45	30	13	7	4	1	1	76	11	512
2020	Casual	43	36	14	4	2	0	0	80	6	48

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	16	10	4	3	2	7	81	8	433
2020	Term	74	8	6	2	1	1	7	90	3	511
2020	Casual	78	6	7	0	0	0	10	93	0	48
2019	Indeterminate (permanent)	63	14	6	4	2	1	10	86	7	521
2019	Term	71	11	5	4	2	1	6	88	7	357
2019	Casual	75	10	0	0	0	0	15	100	0	24
2019	Student	75	0	8	0	0	0	17	90	0	12
2018	Indeterminate (permanent)	57	14	7	1	2	6	13	88	4	322
2018	Term	62	10	5	3	2	5	11	87	7	650
2018	Student	83	8	0	0	0	0	8	100	0	12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	12	5	3	2	1	4	90	5	433
2020	Term	85	6	1	1	1	2	4	96	2	510
2020	Casual	83	1	4	2	0	0	9	93	2	48
2019	Indeterminate (permanent)	65	11	8	5	5	1	5	81	11	519
2019	Term	75	9	5	2	4	1	4	88	6	357
2019	Casual	74	5	8	0	0	5	8	91	0	24
2019	Student	100	0	0	0	0	0	0	100	0	12
2018	Indeterminate (permanent)	59	19	8	4	4	1	5	83	8	326
2018	Term	64	13	7	5	5	2	5	82	10	655
2018	Student	92	8	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	62	18	7	3	5	1	4	84	8	431
2017	Term	73	11	6	4	3	1	3	88	6	775
2017	Casual	52	27	15	0	0	0	6	84	0	15
2017	Student	76	6	12	6	0	0	0	82	6	17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	77	14	3	1	0	0	4	96	1	433
2020	Term	84	8	1	0	0	2	4	98	1	512
2020	Casual	78	7	7	0	0	0	9	93	0	48
2019	Indeterminate (permanent)	67	18	5	3	2	0	4	89	5	521
2019	Term	76	12	5	2	1	1	3	92	3	357
2019	Casual	82	0	5	0	0	5	8	94	0	24
2019	Student	83	8	0	0	0	0	8	100	0	12
2018	Indeterminate (permanent)	64	19	7	2	2	1	5	89	4	326
2018	Term	67	16	7	4	1	0	4	87	5	654
2018	Student	92	0	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	64	24	4	2	2	0	4	92	4	432
2017	Term	73	16	5	2	1	0	3	92	4	777
2017	Casual	52	21	15	6	0	0	6	78	6	15
2017	Student	88	6	0	6	0	0	0	94	6	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	19	10	7	3	1	2	79	10	432
2020	Term	72	14	5	2	1	2	4	91	4	511
2020	Casual	71	10	4	2	4	0	9	89	6	48
2019	Indeterminate (permanent)	51	22	11	6	7	0	3	75	14	520
2019	Term	63	18	9	2	4	2	1	84	7	355
2019	Casual	64	15	10	0	3	5	3	86	3	24
2019	Student	83	8	0	0	0	0	8	100	0	12
2018	Indeterminate (permanent)	41	26	15	9	6	0	4	70	15	327
2018	Term	52	20	11	6	8	0	3	75	14	655
2018	Student	75	8	17	0	0	0	0	83	0	12
2017	Indeterminate (permanent)	51	20	13	7	6	0	2	73	13	430
2017	Term	59	19	10	4	5	0	2	80	10	775
2017	Casual	32	27	22	6	13	0	0	59	20	15
2017	Student	88	0	6	6	0	0	0	88	6	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	6	2	0	0	1	44	97	0	435
2020	Term	66	3	0	1	0	2	28	99	1	509
2020	Casual	57	4	4	2	0	0	32	90	3	48
2019	Indeterminate (permanent)	47	6	1	0	0	1	45	97	1	517
2019	Term	59	4	2	0	0	1	34	97	0	353
2019	Casual	53	0	0	0	0	0	47	100	0	24
2019	Student	67	0	0	0	0	0	33	100	0	12
2018	Indeterminate (permanent)	34	5	2	0	0	0	57	93	2	326
2018	Term	44	5	2	0	1	1	48	94	2	649
2018	Student	75	0	0	0	0	0	25	100	0	12
2017	Indeterminate (permanent)	38	7	2	1	0	1	51	92	3	426
2017	Term	50	5	1	1	0	0	43	96	2	774
2017	Casual	46	7	13	0	0	0	33	80	0	15
2017	Student	88	0	0	0	0	0	12	100	0	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	19	11	6	5	0	3	77	11	434
2020	Term	66	16	8	2	2	1	5	87	4	511
2020	Casual	72	11	11	0	2	0	4	86	2	48
2019	Indeterminate (permanent)	44	19	14	6	5	1	11	72	13	520
2019	Term	60	17	10	3	3	1	7	83	6	354
2019	Casual	66	10	0	5	3	0	16	91	9	24
2019	Student	83	0	0	0	0	0	17	100	0	12
2018	Indeterminate (permanent)	35	23	14	9	3	1	15	69	14	328
2018	Term	49	16	13	6	5	1	11	74	12	654
2018	Student	67	8	8	8	0	0	8	82	9	12
2017	Indeterminate (permanent)	46	21	12	6	4	1	10	76	10	428
2017	Term	52	19	10	6	3	0	10	79	10	779
2017	Casual	74	0	20	0	0	0	6	79	0	15
2017	Student	88	0	12	0	0	0	0	88	0	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	21	14	8	11	0	1	67	19	434
2020	Term	34	21	20	11	10	2	1	57	22	512
2020	Casual	39	13	9	13	24	0	2	53	38	48
2019	Indeterminate (permanent)	38	22	16	7	14	0	3	62	22	521
2019	Term	28	22	21	12	16	1	0	50	29	356
2019	Casual	11	26	18	28	17	0	0	37	45	24
2019	Student	50	17	0	8	17	0	8	73	27	12
2018	Indeterminate (permanent)	30	24	16	10	16	1	3	56	27	327
2018	Term	22	17	17	16	27	0	1	39	44	655
2018	Student	75	17	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	35	21	15	12	15	0	2	58	27	431
2017	Term	22	19	19	16	23	1	1	41	40	778
2017	Casual	20	12	21	21	27	0	0	32	48	15
2017	Student	47	24	18	6	6	0	0	71	12	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	26	16	6	2	0	1	75	8	432
2020	Term	57	18	12	4	5	1	2	77	10	509
2020	Casual	55	26	10	2	2	0	4	85	5	48
2019	Indeterminate (permanent)	53	25	11	3	2	1	4	83	6	521
2019	Term	50	24	14	6	4	1	1	75	10	357
2019	Casual	60	26	8	3	3	0	0	86	6	23
2019	Student	42	17	25	0	17	0	0	58	17	12
2018	Indeterminate (permanent)	46	32	10	4	2	1	5	83	7	326
2018	Term	50	22	14	6	5	1	3	75	11	655
2018	Student	50	25	17	8	0	0	0	75	8	12
2017	Indeterminate (permanent)	49	31	9	5	2	0	4	84	7	431
2017	Term	50	27	11	4	4	0	3	80	9	778
2017	Casual	46	7	40	6	0	0	0	54	6	15
2017	Student	41	29	12	18	0	0	0	71	18	17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	30	18	6	4	0	0	72	10	435
2020	Term	50	29	13	3	3	1	1	80	6	513
2020	Casual	56	25	11	2	6	0	0	81	8	48

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	30	36	14	6	0	0	44	20	434
2020	Term	29	35	25	7	4	1	0	64	10	514
2020	Casual	22	52	17	2	4	2	0	76	7	48
2019	Indeterminate (permanent)	14	32	37	10	6	0	0	47	16	521
2019	Term	19	37	28	11	3	0	0	57	15	357
2019	Casual	23	39	35	3	0	0	0	62	3	24
2019	Student	17	42	25	17	0	0	0	58	17	12
2018	Indeterminate (permanent)	16	27	37	13	6	0	0	44	19	326
2018	Term	19	31	32	12	7	0	0	50	19	649
2018	Student	17	50	33	0	0	0	0	67	0	12
2017	Indeterminate (permanent)	14	33	37	9	6	0	0	48	15	431
2017	Term	18	35	28	12	6	1	0	53	18	777
2017	Casual	6	21	52	13	7	0	0	27	21	15
2017	Student	18	47	24	6	0	0	6	69	6	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	22	37	19	6	0	0	25	38	433
2020	Term	8	14	35	25	16	1	0	42	23	512
2020	Casual	4	10	23	43	19	0	0	62	15	47
2019	Indeterminate (permanent)	10	18	40	21	11	0	1	32	28	521
2019	Term	12	16	31	23	17	0	0	40	28	357
2019	Casual	21	29	16	24	10	0	0	34	50	24
2019	Student	8	8	42	17	25	0	0	42	17	12
2018	Indeterminate (permanent)	8	19	41	18	13	0	1	31	27	327
2018	Term	11	16	36	23	13	0	0	36	28	650
2018	Student	0	17	25	25	33	0	0	58	17	12
2017	Indeterminate (permanent)	10	15	36	26	13	0	0	39	25	430
2017	Term	10	15	34	24	16	0	0	41	25	777
2017	Casual	13	28	33	18	7	0	0	26	41	15
2017	Student	0	12	41	24	24	0	0	47	12	17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	40	13	8	5	2	0	74	13	435
2020	Term	39	30	12	5	3	11	1	78	8	513
2020	Casual	34	27	8	7	2	18	4	79	11	48
2019	Indeterminate (permanent)	15	32	23	13	10	7	0	51	25	521
2019	Term	23	33	16	12	10	6	1	59	23	357
2019	Casual	16	34	21	21	5	3	0	51	27	24
2019	Student	25	17	25	25	0	8	0	45	27	12
2018	Indeterminate (permanent)	14	33	21	14	11	6	1	51	26	327
2018	Term	17	28	22	13	12	6	1	49	27	647
2018	Student	17	58	17	8	0	0	0	75	8	12
2017	Indeterminate (permanent)	13	31	26	12	11	6	0	47	25	433
2017	Term	15	28	21	14	15	7	1	47	31	778
2017	Casual	0	12	41	20	21	6	0	13	43	15
2017	Student	6	24	18	12	18	18	6	38	38	17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	27	21	15	7	6	1	54	24	435
2020	Term	34	21	15	9	4	17	1	67	15	511
2020	Casual	33	10	13	7	1	32	4	68	13	47

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	27	14	17	18	1	2	49	37	435
2020	Term	30	20	15	13	12	8	2	56	27	511
2020	Casual	30	20	12	8	10	17	2	63	23	47

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	27	21	7	8	9	3	59	17	430
2020	Term	30	20	19	5	4	19	3	64	12	507
2020	Casual	32	9	16	4	6	29	4	61	15	48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	25	24	16	11	2	2	48	27	436
2020	Term	35	24	16	8	6	10	2	66	16	512
2020	Casual	38	22	16	2	4	17	2	73	7	48
2019	Indeterminate (permanent)	14	26	22	16	14	6	3	44	32	518
2019	Term	22	24	19	15	12	6	2	50	29	355
2019	Casual	13	19	31	22	5	10	0	35	30	24
2019	Student	8	42	17	17	8	8	0	55	27	12
2018	Indeterminate (permanent)	12	23	22	21	15	3	3	38	38	326
2018	Term	17	26	19	16	17	3	2	45	34	648
2018	Student	17	58	25	0	0	0	0	75	0	12
2017	Indeterminate (permanent)	11	32	20	16	15	3	3	46	33	433
2017	Term	17	28	19	16	16	3	1	46	34	779
2017	Casual	7	33	24	13	22	0	0	40	35	15
2017	Student	0	53	12	18	6	12	0	60	27	17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	38	13	6	1	1	1	80	7	436
2020	Term	53	27	9	4	1	5	2	86	5	513
2020	Casual	52	18	10	10	0	6	4	78	11	48

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	12	9	2	2	1	76	11	432
2020	Term	54	24	9	5	2	6	1	83	7	506
2020	Casual	53	22	8	7	0	6	4	83	7	47

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	30	22	14	4	1	2	59	18	430
2020	Term	47	21	17	5	2	5	3	74	8	508
2020	Casual	53	17	15	4	0	6	4	79	5	47

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	27	23	6	1	5	5	66	9	431
2020	Term	48	19	15	3	2	9	4	77	6	509
2020	Casual	46	15	14	4	0	10	11	77	6	48

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	18	4	0	1	7	3	94	2	434
2020	Term	71	8	4	0	1	12	3	94	1	511
2020	Casual	65	9	6	2	0	11	7	90	3	47

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	32	9	5	2	2	1	83	7	429
2020	Term	54	21	7	4	4	7	3	83	9	508
2020	Casual	42	28	7	7	2	10	4	82	10	48

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	29	14	10	10	2	1	66	20	432
2020	Term	44	24	11	8	5	5	3	73	15	508
2020	Casual	39	22	11	4	7	14	2	73	14	48

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	24	14	5	3	3	1	77	8	436
2020	Term	61	15	8	3	2	6	4	85	6	510
2020	Casual	51	18	10	0	2	13	7	85	3	48

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	25	20	25	19	0	0	37	43	49
2019	Indeterminate (permanent)	10	21	16	31	18	3	2	32	51	38
2019	Term	7	50	12	28	3	0	0	57	31	23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	100	0	49

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	29	12	25	14	0	0	49	39	49

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	429
2020	Term	8	92	492
2020	Casual	7	93	47

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	431
2020	Term	10	90	496
2020	Casual	4	96	48
2019	Indeterminate (permanent)	21	79	518
2019	Term	17	83	353
2019	Casual	3	97	22
2019	Student	0	100	12
2017	Indeterminate (permanent)	23	77	431
2017	Term	19	81	776
2014	Indeterminate (permanent)	16	84	420
2014	Term	16	84	561
2014	Casual	49	51	27

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	57	43	79

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	81	19	79
2019	Indeterminate (permanent)	75	25	107
2017	Indeterminate (permanent)	74	26	97
2017	Term	74	26	144
2014	Indeterminate (permanent)	83	17	65
2014	Term	79	21	93
2014	Casual	93	7	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	29	15	12	3	0	2	70	15	61
2019	Indeterminate (permanent)	38	24	12	14	12	0	0	62	26	77
2017	Indeterminate (permanent)	39	41	0	8	10	1	0	81	19	71
2017	Term	45	26	6	14	7	2	0	72	22	106
2014	Indeterminate (permanent)	32	38	5	11	9	3	2	73	21	53
2014	Term	44	33	8	8	6	1	0	78	14	73
2014	Casual	33	33	7	26	0	0	0	67	26	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	29	13	10	5	6	8	67	18	432
2020	Term	38	25	9	6	4	8	9	77	12	511
2020	Casual	39	25	11	4	6	12	2	75	12	48

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	43	44	1	78	22	437
2020	Term	9	31	40	19	77	23	513
2020	Casual	15	40	25	20	72	28	48

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	53
2020	Term	51	49	47

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	25	12	17	22	6	10	39	47	53
2020	Term	16	13	22	21	22	5	2	31	46	46

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	12	20	15	19	6	21	26	47	53
2020	Term	16	8	26	14	21	7	9	28	42	47

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	7	5	3	1	10	20	87	7	436
2020	Term	41	6	3	1	1	15	34	91	4	511
2020	Casual	30	8	7	4	0	10	41	77	9	47
2019	Indeterminate (permanent)	49	6	4	2	2	5	32	87	7	513
2019	Term	47	9	3	1	4	8	26	87	9	349
2019	Casual	55	0	0	3	0	8	34	95	5	24
2019	Student	67	0	8	0	0	0	25	89	0	12
2018	Indeterminate (permanent)	54	7	3	1	4	6	25	89	7	315
2018	Term	52	9	4	2	3	6	24	88	6	630
2018	Student	75	0	0	0	0	17	8	100	0	12

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Statistical Survey Operations by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence