2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	33	2	5	2	0	0	91	7	55
2020	Non-supervisor	48	44	2	6	0	0	0	91	6	203

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	9	0	2	2	5	96	4	55
2020	Non-supervisor	90	7	1	1	0	0	98	1	203
2017	Supervisor	79	10	5	2	2	2	91	4	48
2017	Non-supervisor	81	14	3	1	0	1	96	1	162
2014	Supervisor	81	17	0	0	2	0	98	2	48
2014	Non-supervisor	73	19	2	3	2	1	93	5	150

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	40	13	4	2	0	0	82	5	55
2020	Non-supervisor	42	39	4	10	2	0	2	83	13	204
2019	Supervisor	67	22	4	4	2	2	0	90	6	54
2019	Non-supervisor	60	28	5	6	2	1	0	88	7	192
2017	Supervisor	56	32	4	8	0	0	0	88	8	48
2017	Non-supervisor	56	33	4	6	2	0	0	88	8	162
2014	Supervisor	41	18	9	18	14	0	0	59	32	48
2014	Non-supervisor	28	28	6	18	21	0	0	55	38	150

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	46	4	7	2	0	0	87	9	54
2020	Non-supervisor	41	36	8	13	1	0	1	78	14	204
2019	Supervisor	39	40	13	2	2	2	2	82	4	53
2019	Non-supervisor	33	36	10	14	6	1	1	70	20	191
2018	Supervisor	53	30	10	4	2	0	2	84	6	47
2018	Non-supervisor	25	45	13	13	3	0	1	71	17	158
2017	Supervisor	32	34	14	11	8	2	0	67	19	48
2017	Non-supervisor	28	42	7	15	7	1	0	71	22	162
2014	Supervisor	38	39	7	16	0	0	0	77	16	48
2014	Non-supervisor	22	32	8	25	12	1	0	54	37	150

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	27	2	6	2	0	0	91	7	54
2020	Non-supervisor	59	28	7	3	0	1	2	90	4	204
2019	Supervisor	82	15	2	2	0	0	0	96	2	54
2019	Non-supervisor	59	31	5	4	1	1	0	91	4	191
2017	Supervisor	62	30	4	2	0	2	0	94	2	48
2017	Non-supervisor	51	38	5	4	1	0	0	89	6	161
2014	Supervisor	46	33	6	8	7	0	0	79	15	48
2014	Non-supervisor	38	40	6	11	6	0	0	77	17	150

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	36	9	4	4	0	0	83	7	55
2020	Non-supervisor	51	34	7	6	2	0	0	85	8	204
2019	Supervisor	54	31	11	4	0	0	0	85	4	54
2019	Non-supervisor	55	32	5	6	1	1	1	88	6	190
2018	Supervisor	52	43	2	4	0	0	0	94	4	47
2018	Non-supervisor	48	34	9	6	2	0	0	83	8	157
2017	Supervisor	33	38	11	14	4	0	0	71	18	48
2017	Non-supervisor	49	34	6	8	3	1	0	83	11	161
2014	Supervisor	31	37	6	17	8	0	0	68	25	48
2014	Non-supervisor	32	28	12	10	17	0	1	60	28	150

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	30	6	6	4	0	85	9	54
2020	Non-supervisor	43	36	9	10	2	0	79	12	203
2019	Supervisor	50	35	9	2	4	0	85	6	54
2019	Non-supervisor	38	39	10	9	2	1	78	12	192
2018	Supervisor	43	41	8	4	4	0	84	8	46
2018	Non-supervisor	33	44	10	12	1	1	77	13	155
2017	Supervisor	43	41	8	4	4	0	84	8	48
2017	Non-supervisor	30	44	8	15	2	1	74	17	162
2014	Supervisor	40	40	4	16	0	0	80	16	48
2014	Non-supervisor	23	43	12	11	10	0	67	21	150

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	9	5	2	0	0	83	7	55
2020	Non-supervisor	47	30	9	9	2	1	1	79	11	205
2019	Supervisor	50	35	6	7	2	0	0	85	9	54
2019	Non-supervisor	38	32	14	10	5	1	1	71	15	192
2018	Supervisor	53	25	9	11	2	0	0	77	13	47
2018	Non-supervisor	29	41	13	8	8	1	0	71	16	157
2017	Supervisor	37	42	14	4	4	0	0	78	8	48
2017	Non-supervisor	28	40	12	12	6	2	0	69	18	162
2014	Supervisor	26	35	17	17	6	0	0	61	23	48
2014	Non-supervisor	23	28	20	14	16	0	0	51	29	150

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	40	6	4	2	0	0	88	6	54
2020	Non-supervisor	35	43	7	13	1	0	0	78	15	204
2019	Supervisor	43	40	7	9	0	0	0	83	9	53
2019	Non-supervisor	34	38	9	14	4	1	1	73	17	192
2018	Supervisor	44	32	9	13	2	0	0	76	15	47
2018	Non-supervisor	29	41	12	11	6	0	0	71	17	157
2017	Supervisor	42	36	8	4	10	0	0	77	14	47
2017	Non-supervisor	26	39	15	14	5	1	0	66	19	162

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	21	4	0	2	0	94	2	54
2020	Non-supervisor	58	34	4	4	0	0	91	4	202
2019	Supervisor	67	30	4	0	0	0	96	0	54
2019	Non-supervisor	50	34	7	7	2	1	84	9	193
2018	Supervisor	65	31	4	0	0	0	96	0	47
2018	Non-supervisor	54	31	7	6	1	0	85	8	156
2017	Supervisor	63	24	7	4	2	0	87	6	48
2017	Non-supervisor	46	38	5	7	2	1	85	9	162
2014	Supervisor	61	32	2	0	4	0	93	4	48
2014	Non-supervisor	43	33	12	7	6	0	75	13	150

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	35	4	4	2	0	91	6	55
2020	Non-supervisor	46	32	10	8	4	0	78	12	205
2019	Supervisor	58	15	8	13	4	2	75	17	53
2019	Non-supervisor	41	35	7	10	7	1	76	17	193
2018	Supervisor	59	22	10	8	2	0	81	10	47
2018	Non-supervisor	33	34	12	14	6	1	68	20	156
2017	Supervisor	41	34	9	10	6	0	75	16	48
2017	Non-supervisor	32	38	9	12	8	1	70	20	161

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	33	9	0	2	0	0	89	2	55
2020	Non-supervisor	56	27	11	5	1	0	1	83	6	205
2019	Supervisor	63	31	2	0	4	0	0	94	4	54
2019	Non-supervisor	50	32	11	5	1	1	0	83	6	192
2018	Supervisor	56	30	10	2	2	0	0	86	4	47
2018	Non-supervisor	50	28	16	5	0	1	0	79	5	155
2017	Supervisor	57	33	6	4	0	0	0	90	4	48
2017	Non-supervisor	47	35	12	5	0	1	0	83	5	162
2014	Supervisor	67	27	2	4	0	0	0	94	4	48
2014	Non-supervisor	51	30	12	4	2	1	0	82	6	150

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	36	4	0	2	0	95	2	55
2020	Non-supervisor	43	40	8	8	2	0	83	10	205
2019	Supervisor	61	22	9	6	2	0	83	7	54
2019	Non-supervisor	37	41	7	10	3	1	79	14	192
2018	Supervisor	70	17	6	4	4	0	86	8	47
2018	Non-supervisor	35	40	12	9	3	1	76	12	155
2017	Supervisor	50	38	2	8	2	0	88	10	48
2017	Non-supervisor	36	38	9	11	4	2	75	15	162
2014	Supervisor	39	41	8	8	4	0	80	12	48
2014	Non-supervisor	22	38	10	19	10	0	60	29	150

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	22	7	4	2	0	87	5	55
2020	Non-supervisor	51	34	8	3	3	0	86	6	204
2019	Supervisor	65	17	13	2	4	0	81	6	54
2019	Non-supervisor	44	36	11	6	2	1	81	8	193
2018	Supervisor	70	19	6	4	2	0	88	6	47
2018	Non-supervisor	38	38	14	7	2	1	77	9	154
2017	Supervisor	50	29	2	14	4	0	80	18	48
2017	Non-supervisor	38	37	12	9	2	1	76	11	162
2014	Supervisor	38	29	11	17	6	0	67	23	48
2014	Non-supervisor	26	26	17	16	14	0	53	30	150

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	40	6	6	2	0	0	87	7	54
2020	Non-supervisor	40	43	8	7	1	0	1	84	8	203
2019	Supervisor	48	31	7	9	4	0	0	79	13	54
2019	Non-supervisor	41	38	9	9	2	1	1	79	12	192
2018	Supervisor	56	33	2	10	0	0	0	88	10	47
2018	Non-supervisor	40	35	11	11	3	1	0	75	14	156
2017	Supervisor	42	31	13	8	6	0	0	72	14	48
2017	Non-supervisor	38	34	13	10	4	1	1	72	14	162
2014	Supervisor	34	41	11	2	12	0	0	75	14	48
2014	Non-supervisor	28	31	8	14	18	0	1	60	32	149

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	24	12	4	2	0	83	5	54
2020	Non-supervisor	46	35	12	6	1	0	81	7	205
2019	Supervisor	52	33	9	2	4	0	85	6	54
2019	Non-supervisor	48	28	14	8	1	1	77	9	193
2018	Supervisor	58	27	6	4	6	0	85	10	47
2018	Non-supervisor	44	31	11	11	2	1	76	13	156
2017	Supervisor	49	32	11	4	4	0	81	8	48
2017	Non-supervisor	42	29	17	8	2	1	72	10	162
2014	Supervisor	29	46	8	12	4	0	75	16	48
2014	Non-supervisor	29	41	14	8	9	0	69	17	150

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	25	35	25	6	0	0	34	31	55
2020	Non-supervisor	28	39	23	6	3	0	0	68	9	204
2019	Supervisor	9	30	40	11	10	0	0	39	21	53
2019	Non-supervisor	37	37	21	4	1	1	0	74	5	193
2018	Supervisor	16	38	18	14	13	2	0	55	27	47
2018	Non-supervisor	35	41	18	4	1	0	1	77	5	158
2017	Supervisor	9	28	32	14	17	0	0	37	31	48
2017	Non-supervisor	37	43	14	6	0	1	0	80	6	162
2014	Supervisor	4	29	31	21	14	0	0	33	36	48
2014	Non-supervisor	29	41	17	5	9	0	0	69	14	150

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	34	33	15	6	0	0	20	47	55
2020	Non-supervisor	10	28	36	17	6	2	1	24	39	204
2019	Supervisor	11	32	35	17	6	0	0	22	43	54
2019	Non-supervisor	10	24	38	17	9	2	0	27	35	193
2018	Supervisor	6	27	35	27	4	0	2	31	34	47
2018	Non-supervisor	10	29	37	13	6	1	4	20	41	157
2017	Supervisor	10	16	52	16	6	0	0	22	26	48
2017	Non-supervisor	12	23	40	14	7	2	2	22	36	160
2014	Supervisor	17	32	36	12	2	0	2	14	49	48
2014	Non-supervisor	19	29	35	10	6	1	0	17	48	150

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	2	7	36	31	24	0	0	54	9	55
2020	Non-supervisor	3	12	25	35	21	3	1	58	16	204
2019	Supervisor	4	19	30	33	15	0	0	48	22	54
2019	Non-supervisor	9	19	27	23	18	3	0	43	29	192
2018	Supervisor	15	21	37	22	4	0	0	26	37	47
2018	Non-supervisor	16	27	23	16	11	2	4	30	46	158
2017	Supervisor	30	20	24	18	4	3	0	23	52	48
2017	Non-supervisor	19	22	25	19	12	2	2	32	42	160
2014	Supervisor	15	31	38	10	4	0	2	15	46	48
2014	Non-supervisor	21	26	27	11	12	2	1	24	48	149

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	20	39	19	13	0	0	32	29	54
2020	Non-supervisor	11	18	37	23	8	2	1	32	30	205
2019	Supervisor	6	30	37	15	13	0	0	27	35	54
2019	Non-supervisor	15	19	29	22	11	3	1	34	35	192
2018	Supervisor	12	13	37	27	11	0	0	38	25	47
2018	Non-supervisor	20	23	33	14	5	1	4	20	45	158
2017	Supervisor	15	20	28	24	9	3	0	34	37	48
2017	Non-supervisor	20	21	35	13	6	3	2	20	43	161
2014	Supervisor	31	27	20	7	11	0	4	19	60	48
2014	Non-supervisor	34	24	20	14	3	4	2	17	61	150

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	30	35	14	6	0	0	20	45	55
2020	Non-supervisor	8	19	34	25	11	1	1	37	28	202
2019	Supervisor	8	21	44	21	7	0	0	28	28	53
2019	Non-supervisor	8	18	26	26	19	2	2	46	27	191
2018	Supervisor	6	14	41	38	2	0	0	40	19	47
2018	Non-supervisor	9	15	34	28	10	1	4	40	25	158
2017	Supervisor	12	20	46	16	4	3	0	20	33	48
2017	Non-supervisor	7	23	32	24	11	2	1	36	31	159
2014	Supervisor	20	28	30	12	4	0	6	18	51	48
2014	Non-supervisor	20	22	27	21	8	1	1	30	43	150

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	29	36	16	4	0	0	20	44	55
2020	Non-supervisor	12	24	24	21	14	3	3	37	37	204
2019	Supervisor	11	30	28	15	15	2	0	30	42	54
2019	Non-supervisor	11	21	26	17	22	3	1	40	33	192
2018	Supervisor	15	30	41	11	0	3	0	11	47	47
2018	Non-supervisor	16	22	26	20	9	1	6	31	40	158
2017	Supervisor	24	37	25	9	0	5	0	10	64	48
2017	Non-supervisor	13	22	29	16	13	2	5	31	37	161
2014	Supervisor	35	32	22	6	2	0	2	9	69	48
2014	Non-supervisor	27	20	24	21	6	1	1	27	48	150

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	9	36	32	15	0	2	48	15	55
2020	Non-supervisor	3	12	30	27	20	4	5	51	17	202
2019	Supervisor	6	13	41	26	13	0	0	40	19	53
2019	Non-supervisor	11	17	24	24	20	4	1	46	29	192
2018	Supervisor	11	24	30	28	4	3	0	33	36	47
2018	Non-supervisor	21	25	27	13	6	3	6	21	50	154
2017	Supervisor	32	24	20	17	4	3	0	22	57	48
2017	Non-supervisor	17	25	23	15	11	6	3	28	47	160
2014	Supervisor	8	14	42	23	8	0	4	33	23	48
2014	Non-supervisor	15	17	35	18	12	1	1	32	33	150

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	13	33	27	13	0	0	40	27	55
2020	Non-supervisor	9	16	35	23	14	2	2	38	26	203
2019	Supervisor	9	24	32	22	13	0	0	35	33	54
2019	Non-supervisor	11	19	30	23	13	2	1	37	32	191
2018	Supervisor	11	19	40	24	6	0	0	30	30	47
2018	Non-supervisor	13	19	38	17	7	3	3	26	34	158
2017	Supervisor	16	24	26	26	9	0	0	35	39	48
2017	Non-supervisor	13	23	37	15	6	4	3	22	38	161
2014	Supervisor	23	31	25	10	6	0	4	17	56	48
2014	Non-supervisor	24	22	28	13	7	4	1	21	49	150

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	11	29	42	18	0	0	60	11	55
2020	Non-supervisor	5	11	30	34	18	1	1	53	17	204
2019	Supervisor	2	15	35	32	17	0	0	48	17	54
2019	Non-supervisor	5	11	24	35	23	1	1	59	17	193

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	22	11	2	0	2	0	87	2	54
2020	Non-supervisor	31	30	15	5	0	11	7	75	6	204
2019	Supervisor	55	24	15	0	2	2	2	83	2	54
2019	Non-supervisor	44	21	14	8	4	3	6	72	13	191
2018	Supervisor	48	37	6	8	0	0	2	86	8	46
2018	Non-supervisor	30	32	11	9	8	5	4	69	19	158
2017	Supervisor	47	34	12	2	0	3	2	85	2	48
2017	Non-supervisor	29	29	13	9	9	6	4	65	20	162
2014	Supervisor	43	32	6	10	6	0	2	77	17	48
2014	Non-supervisor	24	24	17	15	13	5	2	52	30	150

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	15	6	2	0	0	0	93	2	54
2020	Non-supervisor	59	25	5	6	2	1	0	86	8	204
2019	Supervisor	73	15	8	2	2	0	0	89	4	53
2019	Non-supervisor	55	24	5	10	4	2	0	81	15	191
2018	Supervisor	63	31	0	6	0	0	0	94	6	45
2018	Non-supervisor	44	27	7	12	9	1	1	72	21	158
2017	Supervisor	65	31	5	0	0	0	0	95	0	48
2017	Non-supervisor	40	31	6	13	8	2	1	73	21	162
2014	Supervisor	62	25	2	8	2	0	0	88	10	48
2014	Non-supervisor	33	26	8	14	16	2	1	61	31	150

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	13	2	0	0	0	0	98	0	53
2020	Non-supervisor	70	24	2	3	0	0	0	94	4	202
2019	Supervisor	68	26	2	4	0	0	0	94	4	54
2019	Non-supervisor	63	26	4	5	2	1	0	89	7	193
2018	Supervisor	55	35	8	2	0	0	0	90	2	46
2018	Non-supervisor	54	30	7	5	4	0	1	84	9	156
2017	Supervisor	67	23	5	6	0	0	0	89	6	48
2017	Non-supervisor	53	29	6	9	3	0	0	82	12	161
2014	Supervisor	46	32	12	8	2	0	0	77	10	48
2014	Non-supervisor	43	36	4	12	5	1	0	79	17	150

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	21	2	2	0	0	0	96	2	54
2020	Non-supervisor	56	34	4	3	0	2	0	92	4	203
2019	Supervisor	67	19	7	7	0	0	0	85	7	54
2019	Non-supervisor	55	29	7	6	2	2	0	85	8	192
2018	Supervisor	65	27	6	2	0	0	0	92	2	45
2018	Non-supervisor	48	36	9	4	2	0	1	85	6	157

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	13	8	0	0	2	2	92	0	54
2020	Non-supervisor	55	22	8	4	0	6	4	86	5	204

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	87	8	4	0	0	0	2	96	0	55
2020	Non-supervisor	64	23	8	3	0	0	2	89	3	203
2019	Supervisor	76	15	6	4	0	0	0	91	4	54
2019	Non-supervisor	54	26	13	4	1	1	3	82	5	192

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	29	4	2	2	0	2	92	4	55
2020	Non-supervisor	54	29	8	7	2	0	0	83	9	204
2019	Supervisor	54	28	7	6	6	0	0	81	11	54
2019	Non-supervisor	45	28	15	9	3	1	0	73	12	191
2018	Supervisor	59	24	6	7	2	2	0	85	9	47
2018	Non-supervisor	37	35	13	8	6	0	2	73	14	157
2017	Supervisor	50	30	15	2	2	0	2	81	4	48
2017	Non-supervisor	41	36	8	9	4	2	0	79	13	162
2014	Supervisor	33	34	13	10	8	0	2	68	19	48
2014	Non-supervisor	40	28	14	9	10	0	0	67	18	150

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	24	2	4	2	0	2	92	6	55
2020	Non-supervisor	60	22	10	3	2	3	0	85	5	201

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	22	0	6	0	0	2	94	6	55
2020	Non-supervisor	55	32	5	4	1	1	1	89	6	202
2019	Supervisor	59	24	7	7	2	0	0	83	9	54
2019	Non-supervisor	42	37	8	7	4	2	1	80	11	191
2018	Supervisor	67	20	4	6	2	2	0	88	8	47
2018	Non-supervisor	41	31	12	10	4	1	1	73	14	157
2017	Supervisor	53	31	10	4	0	0	2	86	4	48
2017	Non-supervisor	47	31	9	10	2	1	0	79	12	162
2014	Supervisor	37	37	6	9	10	0	2	75	19	48
2014	Non-supervisor	39	27	12	10	11	1	0	67	21	150

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	27	73	55
2020	Non-supervisor	43	57	205

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	24	4	0	0	0	11	96	0	55
2020	Non-supervisor	58	18	4	2	1	5	12	91	4	205

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	15	10	0	0	0	2	90	0	55
2020	Non-supervisor	65	23	5	5	1	0	0	89	7	204
2019	Supervisor	67	15	4	11	4	0	0	81	15	54
2019	Non-supervisor	55	28	9	6	1	2	0	84	7	192
2018	Supervisor	62	25	4	4	4	2	0	88	8	47
2018	Non-supervisor	43	29	15	4	7	1	1	74	11	157
2017	Supervisor	54	28	8	8	0	0	2	84	8	48
2017	Non-supervisor	51	26	9	9	4	1	0	78	13	162
2014	Supervisor	49	22	6	8	12	0	2	73	21	48
2014	Non-supervisor	45	26	10	9	10	0	0	71	19	150

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	32	8	0	0	4	0	92	0	54
2020	Non-supervisor	46	32	7	5	2	9	0	85	8	204
2019	Supervisor	38	41	13	6	2	0	0	79	8	53
2019	Non-supervisor	40	36	11	5	4	5	0	80	9	193
2018	Supervisor	61	16	13	6	2	2	0	79	8	47
2018	Non-supervisor	36	36	13	6	4	4	1	76	11	158
2017	Supervisor	41	27	13	10	6	3	0	70	16	48
2017	Non-supervisor	32	34	13	9	4	7	0	72	15	161
2014	Supervisor	26	23	17	22	13	0	0	49	35	48
2014	Non-supervisor	19	33	12	18	10	7	0	57	30	150

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	36	8	0	2	0	0	90	2	54
2020	Non-supervisor	46	36	8	5	1	3	1	85	7	204
2019	Supervisor	45	32	11	9	2	0	0	77	11	53
2019	Non-supervisor	39	34	13	10	2	3	0	75	12	191
2018	Supervisor	55	24	10	8	4	0	0	79	11	47
2018	Non-supervisor	30	38	10	14	4	3	0	71	19	157
2017	Supervisor	35	31	14	10	8	3	0	68	18	48
2017	Non-supervisor	32	32	12	15	5	4	0	66	21	161
2014	Supervisor	22	29	15	20	14	0	0	51	35	48
2014	Non-supervisor	18	30	18	12	18	4	0	50	32	150

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	36	18	7	0	4	0	73	8	55
2020	Non-supervisor	36	32	12	11	1	8	0	74	13	202
2019	Supervisor	30	41	13	13	2	0	0	72	15	53
2019	Non-supervisor	28	31	14	14	7	5	0	63	22	193
2018	Supervisor	38	32	11	11	8	0	0	70	19	47
2018	Non-supervisor	22	33	15	15	10	5	1	57	26	157
2017	Supervisor	19	34	16	18	10	3	0	55	28	48
2017	Non-supervisor	23	27	13	22	8	7	0	54	32	162
2014	Supervisor	16	19	16	32	17	0	0	35	49	48
2014	Non-supervisor	12	26	16	24	16	7	0	40	43	150

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	32	12	11	2	0	75	13	55
2020	Non-supervisor	33	35	12	13	2	5	72	16	205
2019	Supervisor	32	30	21	15	2	0	62	17	53
2019	Non-supervisor	23	37	12	18	7	4	62	26	193
2018	Supervisor	54	27	8	10	2	0	81	11	47
2018	Non-supervisor	24	36	13	18	8	1	61	26	158
2017	Supervisor	40	33	14	8	2	3	76	10	48
2017	Non-supervisor	24	28	13	25	8	3	52	34	162
2014	Supervisor	18	30	7	24	19	2	49	44	48
2014	Non-supervisor	11	24	15	25	22	4	36	49	150

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	44	20	7	2	4	0	70	10	55
2020	Non-supervisor	27	26	22	11	3	10	2	60	15	205
2019	Supervisor	28	19	37	6	2	6	4	51	8	54
2019	Non-supervisor	33	23	18	11	3	11	1	64	15	193

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	37	9	2	2	0	0	87	4	55
2020	Non-supervisor	49	40	6	4	1	0	0	89	5	205
2019	Supervisor	63	26	9	2	0	0	0	89	2	54
2019	Non-supervisor	53	36	5	4	1	1	0	90	4	192
2018	Supervisor	49	40	8	2	2	0	0	88	4	47
2018	Non-supervisor	39	43	9	5	3	1	1	83	8	157
2017	Supervisor	41	35	14	6	4	0	0	76	10	48
2017	Non-supervisor	43	40	8	7	2	0	0	83	9	162
2014	Supervisor	38	42	12	6	2	0	0	80	8	48
2014	Non-supervisor	30	42	13	8	5	2	0	73	14	150

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	40	20	7	2	0	70	9	55
2020	Non-supervisor	33	43	8	10	3	3	78	13	205
2019	Supervisor	28	42	17	11	2	0	70	13	54
2019	Non-supervisor	26	37	14	15	4	4	65	20	193

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	35	6	2	2	2	0	90	4	55
2020	Non-supervisor	44	30	9	11	2	3	1	77	13	203
2019	Supervisor	52	37	6	4	2	0	0	89	6	54
2019	Non-supervisor	39	33	8	10	5	4	1	75	16	193
2018	Supervisor	54	35	2	6	4	0	0	89	9	47
2018	Non-supervisor	45	26	15	10	2	3	1	73	12	157
2017	Supervisor	48	27	13	7	4	2	0	76	11	48
2017	Non-supervisor	47	28	9	10	4	1	1	76	14	162
2014	Supervisor	42	29	12	6	10	0	0	71	17	48
2014	Non-supervisor	37	34	6	13	6	4	1	74	20	150

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	30	6	2	0	0	0	92	2	55
2020	Non-supervisor	46	39	9	4	0	1	0	87	4	205
2019	Supervisor	55	33	4	4	4	0	0	89	7	54
2019	Non-supervisor	47	35	8	5	3	2	0	84	8	193
2018	Supervisor	62	28	7	4	0	0	0	89	4	47
2018	Non-supervisor	46	36	11	3	1	1	1	84	4	157

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	31	17	4	2	4	3	76	7	55
2020	Non-supervisor	32	24	17	9	6	10	3	64	17	204
2019	Supervisor	33	28	20	7	8	0	4	63	16	54
2019	Non-supervisor	29	24	14	10	9	10	3	61	23	193
2018	Supervisor	32	32	11	9	8	2	5	69	18	47
2018	Non-supervisor	29	20	17	17	11	2	4	51	30	157
2017	Supervisor	24	22	20	14	10	3	7	51	26	48
2017	Non-supervisor	24	18	19	16	14	7	4	46	33	162
2014	Supervisor	18	12	17	20	27	2	4	32	50	48
2014	Non-supervisor	11	15	19	20	25	10	1	29	50	150

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	23	9	4	4	0	0	83	8	54
2020	Non-supervisor	36	33	13	11	3	4	1	72	14	204
2019	Supervisor	39	37	9	6	6	2	2	79	12	54
2019	Non-supervisor	34	33	8	13	7	4	1	70	21	193
2018	Supervisor	50	30	7	9	4	0	0	79	13	47
2018	Non-supervisor	24	32	13	14	12	3	1	59	27	157
2017	Supervisor	37	29	12	16	6	0	0	66	22	48
2017	Non-supervisor	24	28	13	20	9	4	1	55	31	162
2014	Supervisor	9	45	12	25	10	0	0	53	35	48
2014	Non-supervisor	14	24	15	21	22	4	0	40	45	150

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	20	16	9	8	0	2	66	17	55
2020	Non-supervisor	27	32	10	12	12	4	3	64	25	205
2019	Supervisor	44	17	11	15	11	0	2	62	26	54
2019	Non-supervisor	29	24	13	13	15	4	3	56	30	193
2018	Supervisor	28	28	11	13	14	0	6	59	29	47
2018	Non-supervisor	16	24	13	19	23	1	5	42	45	157
2017	Supervisor	28	31	6	12	23	0	0	59	35	48
2017	Non-supervisor	16	27	10	21	19	5	2	46	43	162
2014	Supervisor	10	22	10	16	31	2	8	36	53	48
2014	Non-supervisor	8	12	12	23	39	3	3	21	67	150

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	25	22	4	2	0	4	71	6	55
2020	Non-supervisor	54	21	9	6	5	1	4	79	11	205
2019	Supervisor	58	20	20	0	2	0	0	78	2	54
2019	Non-supervisor	50	25	12	5	3	1	4	80	8	193

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	19	13	4	0	0	2	83	4	55
2020	Non-supervisor	56	18	16	3	2	1	4	78	5	203
2019	Supervisor	63	24	7	2	0	2	2	90	2	54
2019	Non-supervisor	55	25	9	4	2	2	3	84	7	192

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	5	4	0	0	4	2	96	0	54
2020	Non-supervisor	83	3	2	2	1	3	4	94	4	205
2019	Supervisor	81	11	0	2	4	2	0	94	6	53
2019	Non-supervisor	76	7	3	1	3	5	4	93	4	192

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	93	2	0	0	0	0	5	100	0	55
2020	Non-supervisor	83	6	2	1	1	1	7	96	2	204
2019	Supervisor	94	2	0	0	2	2	0	98	2	54
2019	Non-supervisor	81	7	2	1	1	3	6	96	2	192

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	41	6	2	0	0	0	92	2	54
2020	Non-supervisor	37	44	9	6	1	1	0	83	8	205
2019	Supervisor	44	43	7	4	2	0	0	87	6	54
2019	Non-supervisor	34	40	12	6	4	4	1	77	10	193
2018	Supervisor	51	35	8	2	4	0	0	87	6	47
2018	Non-supervisor	25	40	20	8	4	3	1	67	13	156
2017	Supervisor	38	36	14	7	2	2	0	76	10	48
2017	Non-supervisor	27	36	17	12	4	4	0	66	16	162

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	27	4	2	0	0	94	2	55
2020	Non-supervisor	55	34	6	4	0	1	90	4	203
2019	Supervisor	57	28	9	2	0	4	89	2	54
2019	Non-supervisor	49	36	4	7	3	1	86	10	192
2018	Supervisor	67	29	2	2	0	0	96	2	47
2018	Non-supervisor	50	36	6	3	3	1	87	6	157
2017	Supervisor	45	47	4	4	0	0	92	4	48
2017	Non-supervisor	42	39	9	6	3	1	82	9	162
2014	Supervisor	40	29	18	6	2	4	72	9	48
2014	Non-supervisor	36	34	11	7	10	2	72	17	150

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	23	4	0	0	2	0	96	0	55
2020	Non-supervisor	54	30	9	4	0	3	0	87	4	205
2019	Supervisor	68	22	8	0	0	2	0	92	0	54
2019	Non-supervisor	59	25	8	4	1	2	1	87	4	193
2018	Supervisor	70	26	2	2	0	0	0	96	2	47
2018	Non-supervisor	55	32	5	2	3	3	0	89	6	157
2017	Supervisor	57	31	10	0	0	2	0	90	0	48
2017	Non-supervisor	51	34	8	2	2	4	0	88	4	162
2014	Supervisor	49	31	14	2	0	4	0	83	3	48
2014	Non-supervisor	41	34	13	4	3	6	0	80	7	150

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	11	9	0	0	2	2	90	0	55
2020	Non-supervisor	52	30	9	4	0	4	0	86	5	204

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	19	2	2	0	2	0	96	2	54
2020	Non-supervisor	50	27	8	7	1	5	2	83	8	204

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	87	7	2	4	0	0	0	94	4	54
2020	Non-supervisor	65	28	3	4	0	0	0	92	4	204
2019	Supervisor	67	24	6	2	0	2	0	92	2	54
2019	Non-supervisor	57	29	7	4	2	1	0	87	6	193
2018	Supervisor	72	17	6	6	0	0	0	89	6	47
2018	Non-supervisor	54	32	4	5	4	0	1	86	9	157
2017	Supervisor	61	21	14	2	2	0	0	82	4	47
2017	Non-supervisor	48	38	9	2	3	1	0	87	5	162
2014	Supervisor	47	27	14	6	6	0	0	73	12	48
2014	Non-supervisor	43	27	12	11	7	0	0	70	18	150

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	15	12	0	2	0	86	2	53
2020	Non-supervisor	55	26	12	5	2	1	82	7	205
2019	Supervisor	54	30	13	2	2	0	83	4	54
2019	Non-supervisor	49	24	12	12	2	1	74	14	193
2018	Supervisor	70	11	9	4	6	0	81	10	47
2018	Non-supervisor	43	22	16	13	5	0	65	19	157
2017	Supervisor	34	30	17	10	10	0	64	19	48
2017	Non-supervisor	37	29	20	6	8	1	66	14	162
2014	Supervisor	20	25	22	20	10	2	46	31	48
2014	Non-supervisor	21	30	19	14	16	0	51	31	150

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	15	9	0	2	2	88	2	54
2020	Non-supervisor	54	27	11	7	1	1	81	8	202
2019	Supervisor	53	30	11	2	4	0	83	6	53
2019	Non-supervisor	48	26	11	12	2	1	75	14	191
2018	Supervisor	65	20	6	6	4	0	85	10	47
2018	Non-supervisor	38	29	18	10	6	0	67	15	156
2017	Supervisor	40	32	6	14	8	0	72	21	48
2017	Non-supervisor	32	34	19	9	5	1	67	14	162
2014	Supervisor	20	33	16	18	12	0	53	31	48
2014	Non-supervisor	19	31	17	17	16	0	50	33	150

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	28	13	5	2	0	0	80	8	54
2020	Non-supervisor	39	32	12	10	4	2	0	73	15	205
2019	Supervisor	42	26	13	9	6	2	2	71	16	54
2019	Non-supervisor	39	23	14	11	8	5	0	65	21	193
2018	Supervisor	50	16	12	9	12	0	0	67	21	47
2018	Non-supervisor	28	20	16	18	14	2	1	50	33	157
2017	Supervisor	30	13	25	18	11	2	0	44	30	48
2017	Non-supervisor	23	20	24	15	15	2	1	45	31	162
2014	Supervisor	16	12	19	18	29	4	2	30	50	48
2014	Non-supervisor	18	15	21	16	23	4	2	35	42	150

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	31	34	35	55
2020	Non-supervisor	33	26	41	205
2019	Supervisor	41	26	34	54
2019	Non-supervisor	34	27	39	193
2018	Supervisor	38	37	25	47
2018	Non-supervisor	42	17	41	157
2017	Supervisor	30	24	45	48
2017	Non-supervisor	35	24	40	162
2014	Supervisor	46	19	35	48
2014	Non-supervisor	42	14	45	150

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	6	41	53	0	0	0	17
2020	Non-supervisor	6	28	32	7	22	4	67
2019	Supervisor	14	23	32	23	4	4	22
2019	Non-supervisor	5	23	37	6	25	5	65
2018	Supervisor	5	20	55	10	5	5	18
2018	Non-supervisor	6	18	33	8	29	6	66
2017	Supervisor	20	13	33	19	8	6	15
2017	Non-supervisor	6	16	48	5	24	2	57
2014	Supervisor	5	0	68	22	9999	4	22
2014	Non-supervisor	0	17	57	16	9999	10	62

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	55
2020	Non-supervisor	5	95	204
2018	Supervisor	11	89	47
2018	Non-supervisor	13	87	158

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	54	46	11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	56	44	11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	55	45	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	54	46	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	55	45	11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-supervisor	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	21	15	0	0	9	0	84	0	55
2020	Non-supervisor	28	17	14	3	1	28	8	71	7	204
2019	Supervisor	49	22	15	2	4	2	6	77	6	53
2019	Non-supervisor	32	16	14	10	3	17	9	64	17	193
2018	Supervisor	39	32	15	4	2	7	0	77	6	47
2018	Non-supervisor	27	17	16	10	5	20	5	59	20	157
2017	Supervisor	39	20	17	4	8	9	3	67	14	47
2017	Non-supervisor	16	17	20	10	8	26	4	46	26	160
2014	Supervisor	26	14	21	12	14	12	0	46	31	48
2014	Non-supervisor	11	21	20	8	15	21	4	43	30	150

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	12	2	0	0	2	0	98	0	54
2020	Non-supervisor	55	26	8	3	1	7	0	88	4	205
2019	Supervisor	75	10	16	0	0	0	0	84	0	52
2019	Non-supervisor	55	25	10	3	2	4	1	84	5	193
2018	Supervisor	72	21	6	0	0	2	0	94	0	47
2018	Non-supervisor	52	29	10	3	3	3	1	83	6	157
2017	Supervisor	54	20	20	6	0	0	0	74	6	48
2017	Non-supervisor	32	32	14	10	6	6	1	68	17	162
2014	Supervisor	40	17	23	6	10	4	0	59	17	48
2014	Non-supervisor	25	26	18	9	10	10	1	58	22	150

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	26	11	0	0	9	0	88	0	55
2020	Non-supervisor	31	15	12	3	1	31	6	74	7	204
2019	Supervisor	46	20	9	0	2	13	9	86	2	54
2019	Non-supervisor	34	14	18	5	2	19	9	66	9	193
2018	Supervisor	45	21	11	4	0	19	0	81	5	47
2018	Non-supervisor	27	18	20	3	3	21	8	62	9	158
2017	Supervisor	33	18	10	7	0	29	4	76	10	47
2017	Non-supervisor	17	13	23	5	4	35	3	48	15	162
2014	Supervisor	15	15	21	2	6	39	2	50	14	48
2014	Non-supervisor	15	11	25	3	6	34	6	43	15	150

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	17	0	0	0	2	0	100	0	55
2020	Non-supervisor	56	25	7	4	0	8	0	88	5	204
2019	Supervisor	70	21	9	0	0	0	0	91	0	54
2019	Non-supervisor	61	18	10	4	1	4	2	84	6	193
2018	Supervisor	67	20	4	4	0	6	0	92	4	47
2018	Non-supervisor	48	29	13	1	3	4	1	82	4	157
2017	Supervisor	43	41	6	6	0	4	0	87	7	48
2017	Non-supervisor	37	27	17	4	3	12	0	73	8	161
2014	Supervisor	37	18	20	2	6	16	0	66	10	48
2014	Non-supervisor	29	24	19	5	6	17	1	64	13	150

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	32	9	0	7	0	0	83	7	55
2020	Non-supervisor	56	20	11	5	6	0	3	78	11	205

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	24	17	4	6	0	0	74	10	55
2020	Non-supervisor	47	25	15	9	3	1	1	73	12	204
2019	Supervisor	32	40	19	6	4	0	0	72	10	53
2019	Non-supervisor	33	31	14	11	10	1	1	64	22	193
2018	Supervisor	22	24	30	11	10	0	3	48	21	47
2018	Non-supervisor	23	29	22	9	15	0	2	53	25	158
2017	Supervisor	15	35	25	8	14	3	0	51	23	48
2017	Non-supervisor	21	23	22	11	19	2	2	46	31	161

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	25	26	20	26	0	0	29	45	55
2020	Non-supervisor	18	25	27	18	12	0	0	43	30	205
2019	Supervisor	8	32	24	27	10	0	0	39	36	53
2019	Non-supervisor	19	36	24	14	6	1	0	55	21	193
2018	Supervisor	8	22	43	18	10	0	0	29	28	47
2018	Non-supervisor	16	34	26	18	4	0	2	51	22	158
2017	Supervisor	4	33	15	25	21	3	0	38	46	48
2017	Non-supervisor	19	30	26	14	9	0	2	50	23	161

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	23	31	18	18	0	0	33	36	55
2020	Non-supervisor	19	33	26	14	7	0	1	52	21	205
2019	Supervisor	13	30	38	13	6	0	0	43	19	53
2019	Non-supervisor	25	34	17	14	6	1	3	62	20	190
2018	Supervisor	14	37	36	6	8	0	0	51	14	47
2018	Non-supervisor	22	34	24	13	4	0	2	57	18	158
2017	Supervisor	13	26	28	21	10	3	0	39	32	48
2017	Non-supervisor	21	32	22	11	10	0	3	55	22	161

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	22	32	16	24	0	0	27	40	55
2020	Non-supervisor	21	23	25	16	13	1	1	45	29	204
2019	Supervisor	11	20	41	15	13	0	0	32	28	54
2019	Non-supervisor	24	30	18	16	11	2	1	55	27	192
2018	Supervisor	2	33	25	25	15	0	0	34	41	47
2018	Non-supervisor	18	30	23	16	11	1	1	49	27	157
2017	Supervisor	4	21	27	16	29	3	0	26	46	48
2017	Non-supervisor	20	21	22	17	15	1	4	43	34	162

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	31	19	20	18	0	0	43	38	55
2020	Non-supervisor	37	22	24	10	5	1	1	61	15	205
2019	Supervisor	23	29	25	17	6	0	0	52	23	52
2019	Non-supervisor	52	27	13	5	1	1	2	81	6	192
2018	Supervisor	22	39	21	11	6	0	2	62	17	47
2018	Non-supervisor	48	32	11	3	1	1	4	85	4	158
2017	Supervisor	22	32	16	5	23	3	0	55	29	48
2017	Non-supervisor	44	32	12	5	2	0	6	80	7	162

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	29	21	13	0	0	38	33	55
2020	Non-supervisor	26	29	21	15	9	0	1	55	24	204
2019	Supervisor	26	19	26	17	11	0	0	45	28	53
2019	Non-supervisor	35	32	17	9	5	1	1	68	14	193
2018	Supervisor	19	28	37	8	8	0	0	48	15	47
2018	Non-supervisor	30	29	23	9	4	1	3	61	14	158
2017	Supervisor	16	26	12	34	10	3	0	43	45	48
2017	Non-supervisor	26	33	24	9	6	0	2	61	15	162

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	22	16	13	9	0	2	60	23	54
2020	Non-supervisor	36	13	20	10	10	0	10	55	22	204

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	33	21	3	0	0	0	76	3	55
2020	Non-supervisor	39	37	11	9	3	0	1	76	12	202
2019	Supervisor	32	42	21	2	4	0	0	74	6	53
2019	Non-supervisor	34	33	20	6	3	1	2	69	10	192
2018	Supervisor	31	45	9	10	6	0	0	75	15	47
2018	Non-supervisor	26	36	21	14	2	1	1	63	16	156
2017	Supervisor	28	36	20	8	4	3	2	67	12	48
2017	Non-supervisor	27	32	20	12	5	1	3	62	17	162

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	16	35	22	9	0	0	34	31	55
2020	Non-supervisor	23	30	27	12	7	0	1	53	19	203
2019	Supervisor	13	39	27	13	8	0	0	53	21	53
2019	Non-supervisor	23	34	21	13	7	1	1	58	20	192
2018	Supervisor	22	27	33	10	8	0	0	49	17	47
2018	Non-supervisor	13	36	24	14	11	1	1	50	25	157
2017	Supervisor	12	29	28	19	10	3	0	42	29	48
2017	Non-supervisor	23	22	24	18	10	1	2	46	30	160

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	32	21	9	4	0	0	66	13	55
2020	Non-supervisor	31	34	18	10	6	0	1	66	16	203
2019	Supervisor	28	34	25	7	6	0	0	62	13	53
2019	Non-supervisor	25	31	22	11	8	1	1	58	19	192
2018	Supervisor	33	38	9	13	7	0	0	70	21	47
2018	Non-supervisor	22	31	21	18	6	1	1	54	25	157
2017	Supervisor	30	36	14	10	8	3	0	67	18	48
2017	Non-supervisor	24	27	22	15	9	1	2	52	24	161

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	24	11	3	4	0	0	82	7	55
2020	Non-supervisor	53	19	15	8	3	0	3	73	12	204
2019	Supervisor	54	22	13	7	4	0	0	76	11	54
2019	Non-supervisor	50	23	14	7	5	1	0	74	13	193

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	31	20	9	0	0	0	71	9	55
2020	Non-supervisor	31	31	23	7	8	0	1	62	15	203

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	27	31	13	3	0	0	53	16	55
2020	Non-supervisor	33	32	20	9	6	0	0	65	15	204
2019	Supervisor	32	32	27	8	0	2	0	65	8	53
2019	Non-supervisor	38	30	15	7	8	1	0	69	16	191
2018	Supervisor	24	20	39	15	2	0	0	44	17	47
2018	Non-supervisor	37	28	18	8	7	1	1	66	15	157
2017	Supervisor	28	31	27	8	4	3	0	61	12	48
2017	Non-supervisor	31	28	25	7	7	1	3	61	14	160

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	27	13	0	2	0	0	85	2	55
2020	Non-supervisor	55	22	13	6	3	0	1	78	9	205
2019	Supervisor	70	17	4	8	0	2	0	88	8	53
2019	Non-supervisor	69	17	7	4	2	1	1	88	5	192
2018	Supervisor	72	6	14	0	8	0	0	78	8	46
2018	Non-supervisor	60	22	10	3	4	1	1	83	7	157
2017	Supervisor	74	14	6	2	2	3	0	90	4	48
2017	Non-supervisor	65	20	9	4	2	0	1	85	6	161

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	29	20	4	2	0	0	74	6	55
2020	Non-supervisor	36	34	17	6	6	0	0	70	12	204

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	87	7	0	0	2	0	3	98	2	55
2020	Non-supervisor	83	6	3	3	1	0	4	93	4	205
2019	Supervisor	82	7	2	6	2	2	0	91	8	54
2019	Non-supervisor	83	5	2	1	3	1	5	94	4	191
2018	Supervisor	82	13	0	2	2	0	2	96	4	47
2018	Non-supervisor	78	10	3	2	2	1	5	93	4	156

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	94	4	0	0	0	2	0	100	0	55
2020	Non-supervisor	86	5	2	3	1	1	2	94	4	203
2019	Supervisor	81	11	0	2	4	2	0	94	6	54
2019	Non-supervisor	73	11	9	1	3	1	3	87	4	193
2018	Supervisor	76	11	8	2	0	0	4	90	2	47
2018	Non-supervisor	67	16	8	0	7	1	1	85	7	157
2017	Supervisor	69	10	14	0	0	5	2	85	0	48
2017	Non-supervisor	64	10	8	7	5	1	4	78	13	162

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	19	6	0	0	2	0	94	0	54
2020	Non-supervisor	80	13	5	0	1	1	1	94	1	204
2019	Supervisor	63	28	6	0	2	2	0	92	2	54
2019	Non-supervisor	59	26	8	1	2	2	3	89	3	193
2018	Supervisor	50	37	7	6	0	0	0	87	6	47
2018	Non-supervisor	55	32	7	1	2	1	2	90	3	157
2017	Supervisor	65	25	4	2	0	3	2	94	2	48
2017	Non-supervisor	52	31	7	4	2	0	3	86	7	160

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	10	5	2	0	2	0	92	2	54
2020	Non-supervisor	73	11	11	1	2	1	0	85	4	205
2019	Supervisor	55	17	20	4	2	2	0	74	6	54
2019	Non-supervisor	60	21	9	3	2	2	2	85	5	192
2018	Supervisor	57	25	6	8	2	2	0	84	10	46
2018	Non-supervisor	53	21	12	6	6	1	1	75	12	158
2017	Supervisor	54	26	12	2	2	3	2	84	4	48
2017	Non-supervisor	55	20	9	9	4	1	3	78	13	160

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	25	11	0	0	2	0	89	0	55
2020	Non-supervisor	74	8	1	0	1	0	16	97	1	204
2019	Supervisor	56	29	13	2	0	0	0	85	2	53
2019	Non-supervisor	65	4	2	0	1	2	27	97	1	190
2018	Supervisor	56	26	14	4	0	0	0	82	4	46
2018	Non-supervisor	55	7	1	1	0	1	36	97	1	158
2017	Supervisor	51	29	11	4	0	3	2	84	5	48
2017	Non-supervisor	60	5	1	1	0	1	32	97	2	160

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	23	4	0	0	2	0	96	0	55
2020	Non-supervisor	80	9	5	1	0	1	3	93	2	204
2019	Supervisor	70	24	4	0	0	0	2	96	0	54
2019	Non-supervisor	77	12	4	0	0	2	5	95	0	191
2018	Supervisor	63	31	2	2	0	0	2	96	2	47
2018	Non-supervisor	69	15	8	1	0	1	6	91	1	158
2017	Supervisor	71	18	6	0	0	3	2	93	0	48
2017	Non-supervisor	69	17	5	0	1	1	8	94	1	161

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	89	4	4	0	2	2	0	94	2	54
2020	Non-supervisor	68	17	5	4	5	0	1	86	9	203
2019	Supervisor	91	4	2	2	2	0	0	95	4	54
2019	Non-supervisor	68	13	6	5	6	1	2	83	11	193
2018	Supervisor	76	16	4	2	2	0	0	92	4	47
2018	Non-supervisor	60	12	7	8	7	1	6	76	16	158
2017	Supervisor	73	10	8	2	0	5	2	89	2	48
2017	Non-supervisor	44	15	12	11	15	1	2	61	26	161

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	29	15	2	0	2	0	83	2	55
2020	Non-supervisor	49	22	20	5	3	0	1	72	8	204
2019	Supervisor	64	22	13	0	0	0	0	87	0	53
2019	Non-supervisor	57	21	12	4	3	2	2	80	7	191
2018	Supervisor	45	26	18	7	4	0	0	72	11	47
2018	Non-supervisor	49	24	15	4	3	1	4	77	7	157
2017	Supervisor	65	22	4	0	2	5	2	93	3	48
2017	Non-supervisor	54	21	15	4	1	0	5	79	5	160

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	39	19	7	2	0	0	72	9	55
2020	Non-supervisor	30	39	20	7	3	2	0	70	9	204

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	32	42	15	6	0	0	38	20	55
2020	Non-supervisor	15	34	35	12	4	0	0	49	16	205
2019	Supervisor	6	24	51	15	4	0	0	30	19	53
2019	Non-supervisor	21	34	32	8	4	1	0	55	12	193
2018	Supervisor	7	29	41	21	2	0	0	36	22	47
2018	Non-supervisor	15	33	35	11	4	1	1	49	15	158
2017	Supervisor	4	23	41	24	8	0	0	27	32	48
2017	Non-supervisor	9	32	42	10	7	0	0	41	17	162

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	38	40	9	4	0	0	13	47	55
2020	Non-supervisor	13	17	36	24	9	0	0	34	30	203
2019	Supervisor	11	30	42	13	4	0	0	17	41	54
2019	Non-supervisor	8	18	38	22	12	1	1	35	27	191
2018	Supervisor	2	27	53	12	6	0	0	18	29	47
2018	Non-supervisor	4	23	35	25	11	1	0	37	27	158
2017	Supervisor	14	23	40	18	2	3	0	21	39	48
2017	Non-supervisor	5	18	46	18	12	0	1	29	24	161

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	33	6	2	0	0	0	92	2	55
2020	Non-supervisor	46	41	7	4	0	2	0	88	5	204
2019	Supervisor	46	33	11	4	2	4	0	83	6	54
2019	Non-supervisor	39	39	9	7	3	2	0	80	11	191
2018	Supervisor	42	49	8	2	0	0	0	90	2	47
2018	Non-supervisor	29	48	13	4	2	3	1	80	7	157
2017	Supervisor	19	55	14	7	0	5	0	78	7	47
2017	Non-supervisor	23	45	16	10	3	4	0	70	13	161

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	24	9	6	0	0	0	85	6	55
2020	Non-supervisor	46	31	10	7	2	4	0	80	10	204

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	24	6	7	0	0	0	87	7	55
2020	Non-supervisor	43	25	12	13	4	2	0	70	18	205

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	19	11	2	0	0	2	87	2	55
2020	Non-supervisor	56	24	11	2	1	5	0	85	3	205

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	36	11	0	2	0	0	87	2	55
2020	Non-supervisor	41	33	14	9	1	2	0	76	10	205
2019	Supervisor	39	36	15	2	2	6	0	80	4	53
2019	Non-supervisor	37	33	12	11	5	2	0	71	17	193
2018	Supervisor	31	46	9	10	4	0	0	77	14	47
2018	Non-supervisor	31	36	12	14	4	2	1	69	19	158
2017	Supervisor	26	36	18	8	8	5	0	65	16	48
2017	Non-supervisor	22	38	15	16	6	3	0	62	22	161

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	22	7	6	0	0	0	87	6	55
2020	Non-supervisor	59	35	3	2	0	0	0	95	2	205

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	16	6	8	0	0	0	87	8	55
2020	Non-supervisor	62	32	4	2	0	0	0	94	2	205

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	20	10	0	0	0	2	90	0	53
2020	Non-supervisor	51	31	13	4	0	0	1	83	4	204

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	16	7	0	0	0	0	93	0	55
2020	Non-supervisor	63	26	8	1	0	0	2	91	1	203

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	7	6	0	0	0	2	94	0	55
2020	Non-supervisor	71	17	5	0	0	5	1	94	0	204

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	22	4	0	0	2	0	96	0	55
2020	Non-supervisor	67	23	5	2	0	2	0	92	3	203

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	21	8	2	0	0	0	91	2	54
2020	Non-supervisor	58	28	6	3	1	2	0	89	5	205

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	21	8	0	0	0	0	92	0	55
2020	Non-supervisor	74	19	3	2	1	1	0	94	3	205

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	44	2	9	0	0	0	89	9	54
2019	Supervisor	28	48	11	6	2	2	4	80	8	54

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	100	0	55

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	36	11	9	4	0	0	77	13	55

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	55
2020	Non-supervisor	7	93	204

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	54
2020	Non-supervisor	8	92	204
2019	Supervisor	7	93	54
2019	Non-supervisor	18	82	193
2017	Non-supervisor	26	74	162
2014	Supervisor	15	85	48
2014	Non-supervisor	21	79	150

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	71	29	42
2014	Non-supervisor	75	25	31

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-supervisor	44	40	9	3	0	0	3	87	3	30
2014	Non-supervisor	63	12	12	8	4	0	0	76	12	23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	19	7	2	2	0	2	89	4	55
2020	Non-supervisor	54	33	4	2	0	2	6	94	2	205

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	45	13	0	52	48	55
2020	Non-supervisor	33	44	18	5	57	43	205

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	23
2020	Non-supervisor	37	63	70

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	31	8	4	9	0	0	78	14	23
2020	Non-supervisor	26	30	11	18	14	2	0	57	32	70

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	25	9	31	18	0	4	40	51	23
2020	Non-supervisor	13	20	12	22	32	0	2	34	54	70

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	19	7	7	6	0	3	79	13	55
2020	Non-supervisor	51	18	10	3	3	3	12	81	8	204
2019	Supervisor	60	15	8	8	6	2	2	78	14	52
2019	Non-supervisor	48	19	11	5	5	1	11	76	11	188
2018	Supervisor	58	18	9	4	6	0	6	81	10	47
2018	Non-supervisor	47	22	11	8	4	0	8	75	14	158

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.