2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 40 2 6 0 0 0 91 6 244
2020 First official language - French 22 70 0 8 0 0 0 92 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 7 1 1 1 0 1 97 2 244
2020 First official language - French 70 22 0 0 0 8 0 100 0 13
2017 First official language - English 81 13 3 1 0 0 1 95 2 196
2017 First official language - French 75 16 9 0 0 0 0 91 0 12
2014 First official language - English 78 18 2 1 1 0 1 96 2 180
2014 First official language - French 50 28 0 11 11 0 0 78 22 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 6 9 2 0 2 82 12 245
2020 First official language - French 38 62 0 0 0 0 0 100 0 13
2019 First official language - English 61 27 5 6 2 0 0 88 7 230
2019 First official language - French 71 22 0 0 0 7 0 100 0 14
2017 First official language - English 55 33 4 6 1 0 0 88 8 196
2017 First official language - French 76 24 0 0 0 0 0 100 0 12
2014 First official language - English 31 24 8 18 20 0 0 55 38 180
2014 First official language - French 28 44 0 16 11 0 0 72 28 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 36 8 12 1 0 1 79 14 244
2020 First official language - French 22 70 0 0 8 0 0 92 8 13
2019 First official language - English 35 36 11 11 6 0 0 72 17 228
2019 First official language - French 36 36 7 7 0 7 7 83 8 14
2018 First official language - English 32 42 11 11 3 0 0 74 14 186
2018 First official language - French 32 28 17 6 0 0 17 73 7 17
2017 First official language - English 28 40 10 15 7 1 0 68 22 196
2017 First official language - French 43 57 0 0 0 0 0 100 0 12
2014 First official language - English 25 34 8 24 9 0 0 60 32 180
2014 First official language - French 28 33 6 17 11 5 0 65 29 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 6 3 1 1 2 90 4 244
2020 First official language - French 38 54 0 8 0 0 0 92 8 13
2019 First official language - English 64 28 4 3 0 0 0 92 4 229
2019 First official language - French 64 28 0 0 0 7 0 100 0 14
2017 First official language - English 53 37 5 4 1 1 0 90 5 195
2017 First official language - French 68 32 0 0 0 0 0 100 0 12
2014 First official language - English 40 39 5 10 7 0 0 78 17 180
2014 First official language - French 40 33 17 11 0 0 0 73 11 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 34 7 6 2 0 0 85 8 245
2020 First official language - French 22 63 7 8 0 0 0 85 8 13
2019 First official language - English 55 32 7 5 0 0 0 87 6 228
2019 First official language - French 57 28 0 7 0 7 0 92 8 14
2018 First official language - English 48 39 6 6 1 0 0 87 7 185
2018 First official language - French 60 17 17 0 6 0 0 77 6 17
2017 First official language - English 45 34 8 10 4 0 0 79 13 195
2017 First official language - French 41 43 0 8 0 8 0 91 9 12
2014 First official language - English 32 30 10 12 14 0 1 63 27 180
2014 First official language - French 28 33 11 6 22 0 0 61 28 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 9 8 2 0 0 80 10 243
2020 First official language - French 37 40 0 23 0 0 0 77 23 13
2019 First official language - English 40 38 11 8 3 0 0 78 11 230
2019 First official language - French 50 43 0 0 0 7 0 100 0 14
2018 First official language - English 37 42 9 10 2 1 0 79 12 182
2018 First official language - French 28 54 6 11 0 0 0 83 11 17
2017 First official language - English 31 44 8 13 2 1 0 76 15 196
2017 First official language - French 60 33 7 0 0 0 0 93 0 12
2014 First official language - English 28 42 10 13 7 0 0 70 20 180
2014 First official language - French 23 44 11 5 17 0 0 67 22 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 10 8 2 1 0 80 11 246
2020 First official language - French 69 16 8 0 7 0 0 85 7 13
2019 First official language - English 41 32 13 10 4 0 0 73 14 230
2019 First official language - French 36 43 7 7 0 7 0 85 8 14
2018 First official language - English 36 36 12 9 6 1 0 73 15 185
2018 First official language - French 28 55 6 6 6 0 0 83 11 17
2017 First official language - English 28 42 13 10 6 1 0 70 17 196
2017 First official language - French 67 16 9 0 0 8 0 91 0 12
2014 First official language - English 24 28 20 15 13 0 0 52 28 180
2014 First official language - French 17 45 16 11 11 0 0 62 22 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 42 7 11 2 0 0 80 13 245
2020 First official language - French 33 58 0 9 0 0 0 91 9 12
2019 First official language - English 35 38 10 14 3 0 0 74 17 229
2019 First official language - French 50 43 0 0 0 7 0 100 0 14
2018 First official language - English 33 40 11 11 5 0 0 73 16 185
2018 First official language - French 34 38 17 11 0 0 0 72 11 17
2017 First official language - English 29 38 14 13 6 1 0 68 19 195
2017 First official language - French 52 32 16 0 0 0 0 84 0 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 31 5 4 0 0 0 91 4 242
2020 First official language - French 62 38 0 0 0 0 0 100 0 13
2019 First official language - English 52 34 7 6 2 0 0 86 7 231
2019 First official language - French 72 14 0 7 0 7 0 92 8 14
2018 First official language - English 58 30 6 4 1 0 0 89 5 185
2018 First official language - French 48 34 12 6 0 0 0 82 6 16
2017 First official language - English 51 35 6 7 2 0 0 86 9 196
2017 First official language - French 52 24 9 8 0 7 0 82 9 12
2014 First official language - English 50 31 9 5 5 0 0 81 10 180
2014 First official language - French 23 50 11 5 11 0 0 73 17 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 9 8 3 0 0 80 10 246
2020 First official language - French 47 38 0 8 7 0 0 85 15 13
2019 First official language - English 44 30 8 11 7 0 0 75 17 230
2019 First official language - French 50 36 0 7 0 7 0 92 8 14
2018 First official language - English 40 30 12 13 5 1 0 70 18 185
2018 First official language - French 48 40 6 0 6 0 0 88 6 16
2017 First official language - English 33 38 10 12 7 1 0 71 19 195
2017 First official language - French 52 32 9 0 8 0 0 83 8 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 28 11 4 1 0 0 84 5 246
2020 First official language - French 38 38 16 8 0 0 0 76 8 13
2019 First official language - English 52 33 10 4 2 0 0 84 6 230
2019 First official language - French 71 22 0 0 0 7 0 100 0 14
2018 First official language - English 52 29 14 4 1 1 0 81 4 184
2018 First official language - French 60 28 6 6 0 0 0 88 6 16
2017 First official language - English 50 33 11 5 0 1 0 84 5 196
2017 First official language - French 43 57 0 0 0 0 0 100 0 12
2014 First official language - English 55 31 9 4 1 1 0 86 5 180
2014 First official language - French 62 17 16 0 5 0 0 78 5 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 39 6 6 2 0 0 86 8 246
2020 First official language - French 23 45 24 8 0 0 0 68 8 13
2019 First official language - English 42 37 8 10 3 0 0 79 13 230
2019 First official language - French 50 36 0 7 0 7 0 92 8 14
2018 First official language - English 43 34 11 8 3 1 0 78 11 184
2018 First official language - French 52 36 6 0 6 0 0 88 6 16
2017 First official language - English 39 40 8 10 3 1 0 79 13 196
2017 First official language - French 59 0 8 25 0 8 0 64 27 12
2014 First official language - English 27 40 9 16 9 0 0 67 24 180
2014 First official language - French 17 28 22 27 6 0 0 45 33 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 31 7 4 3 0 0 86 6 245
2020 First official language - French 30 54 16 0 0 0 0 84 0 13
2019 First official language - English 48 32 13 6 2 0 0 80 8 231
2019 First official language - French 78 14 0 0 0 7 0 100 0 14
2018 First official language - English 45 36 11 6 2 1 0 81 8 183
2018 First official language - French 58 12 24 6 0 0 0 70 6 16
2017 First official language - English 42 36 9 10 3 1 0 78 13 196
2017 First official language - French 35 32 16 17 0 0 0 67 17 12
2014 First official language - English 29 28 16 15 11 0 0 57 27 180
2014 First official language - French 28 22 5 28 17 0 0 50 44 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 42 6 7 2 0 1 85 8 243
2020 First official language - French 15 61 16 8 0 0 0 76 8 13
2019 First official language - English 42 36 9 10 3 0 0 78 12 230
2019 First official language - French 57 29 0 7 0 7 0 92 8 14
2018 First official language - English 42 36 8 11 2 1 0 79 13 185
2018 First official language - French 58 24 12 6 0 0 0 82 6 16
2017 First official language - English 38 33 13 10 4 0 1 72 15 196
2017 First official language - French 51 24 16 0 9 0 0 75 9 12
2014 First official language - English 30 33 9 11 16 0 1 64 27 179
2014 First official language - French 23 33 5 11 23 0 5 59 35 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 33 12 5 2 0 0 82 6 245
2020 First official language - French 37 32 16 15 0 0 0 69 15 13
2019 First official language - English 49 29 14 7 2 0 0 77 9 231
2019 First official language - French 64 29 0 0 0 7 0 100 0 14
2018 First official language - English 47 30 10 10 3 1 0 77 13 185
2018 First official language - French 54 34 6 6 0 0 0 88 6 16
2017 First official language - English 44 30 17 7 2 1 0 74 9 196
2017 First official language - French 51 32 0 17 0 0 0 83 17 12
2014 First official language - English 29 42 11 10 7 0 0 72 17 180
2014 First official language - French 23 38 22 5 11 0 0 61 17 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 37 26 10 4 0 0 60 14 245
2020 First official language - French 30 31 31 8 0 0 0 61 8 13
2019 First official language - English 31 35 25 6 3 0 0 66 9 230
2019 First official language - French 36 35 22 0 0 7 0 77 0 14
2018 First official language - English 30 40 19 6 5 1 0 70 11 186
2018 First official language - French 45 38 11 0 0 0 6 88 0 17
2017 First official language - English 29 40 18 9 4 1 0 69 13 196
2017 First official language - French 57 15 27 0 0 0 0 73 0 12
2014 First official language - English 21 41 21 8 9 0 0 62 18 180
2014 First official language - French 38 11 17 12 22 0 0 49 34 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 29 36 17 5 1 1 23 41 245
2020 First official language - French 15 23 32 15 8 0 7 25 41 13
2019 First official language - English 11 26 37 17 9 1 0 26 37 231
2019 First official language - French 0 22 50 14 7 7 0 23 23 14
2018 First official language - English 8 28 37 17 6 1 3 24 38 186
2018 First official language - French 12 28 36 6 0 6 12 7 49 16
2017 First official language - English 12 22 44 14 8 1 1 22 34 194
2017 First official language - French 0 25 42 17 0 7 8 20 30 12
2014 First official language - English 17 29 37 12 5 0 1 17 46 180
2014 First official language - French 28 40 16 0 11 5 0 11 72 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 10 28 34 21 3 0 56 14 245
2020 First official language - French 0 15 14 40 24 0 7 68 16 13
2019 First official language - English 8 20 27 25 17 2 0 43 29 230
2019 First official language - French 0 7 36 29 21 7 0 54 8 14
2018 First official language - English 17 24 28 18 10 0 3 29 42 186
2018 First official language - French 6 32 11 23 0 17 11 32 53 17
2017 First official language - English 22 21 25 20 9 2 0 30 45 194
2017 First official language - French 0 25 27 9 24 0 15 39 29 12
2014 First official language - English 19 28 30 11 10 1 1 21 48 179
2014 First official language - French 22 22 23 5 17 11 0 25 49 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 18 37 22 9 2 1 32 30 245
2020 First official language - French 0 30 47 24 0 0 0 24 30 13
2019 First official language - English 14 22 30 21 11 2 1 33 37 231
2019 First official language - French 0 15 47 8 23 8 0 33 16 13
2018 First official language - English 19 20 35 17 7 0 2 24 40 186
2018 First official language - French 12 23 32 11 6 6 11 20 41 17
2017 First official language - English 19 22 34 16 6 3 1 22 42 195
2017 First official language - French 16 0 24 17 27 7 8 53 19 12
2014 First official language - English 33 25 20 13 4 3 3 18 61 180
2014 First official language - French 33 22 27 5 7 5 0 13 58 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 22 34 23 10 1 1 33 33 244
2020 First official language - French 0 8 42 16 26 0 8 45 9 12
2019 First official language - English 9 18 30 25 16 1 1 42 27 230
2019 First official language - French 0 23 15 23 23 8 8 55 27 13
2018 First official language - English 8 15 34 33 8 0 2 42 24 186
2018 First official language - French 0 11 55 11 6 6 11 21 13 17
2017 First official language - English 9 23 36 22 9 2 1 31 32 193
2017 First official language - French 8 8 34 17 26 7 0 46 17 12
2014 First official language - English 19 24 28 21 7 0 1 28 43 180
2014 First official language - French 28 22 23 0 11 5 11 13 59 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 25 26 21 12 2 2 34 39 245
2020 First official language - French 16 15 37 0 16 0 15 19 37 13
2019 First official language - English 11 23 27 16 19 2 1 37 35 230
2019 First official language - French 14 21 0 14 43 7 0 62 38 14
2018 First official language - English 16 24 29 19 7 1 4 27 42 186
2018 First official language - French 6 21 39 11 6 6 11 21 32 17
2017 First official language - English 16 26 29 15 9 3 3 26 44 195
2017 First official language - French 19 16 17 17 16 0 15 39 41 12
2014 First official language - English 28 24 25 17 5 1 1 22 52 180
2014 First official language - French 39 16 12 17 5 5 5 25 62 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 12 31 28 18 3 3 49 17 243
2020 First official language - French 0 7 23 31 16 0 23 61 9 13
2019 First official language - English 10 18 28 24 17 3 1 43 28 229
2019 First official language - French 7 0 22 21 43 7 0 69 8 14
2018 First official language - English 20 24 28 17 6 1 4 24 46 183
2018 First official language - French 0 28 24 12 0 18 18 19 44 16
2017 First official language - English 20 26 22 16 9 5 2 27 50 194
2017 First official language - French 17 10 33 16 9 16 0 29 32 12
2014 First official language - English 14 16 37 19 11 1 2 31 31 180
2014 First official language - French 6 17 27 23 16 5 5 44 25 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 15 35 23 13 2 1 37 27 244
2020 First official language - French 0 14 22 32 16 0 15 57 17 13
2019 First official language - English 12 21 31 23 12 1 1 35 33 229
2019 First official language - French 0 7 29 29 29 7 0 62 7 14
2018 First official language - English 13 19 39 19 7 1 2 27 33 186
2018 First official language - French 6 15 34 11 6 17 11 24 29 17
2017 First official language - English 14 24 35 17 6 2 2 24 39 195
2017 First official language - French 8 0 34 33 10 16 0 51 10 12
2014 First official language - English 25 24 27 13 7 3 2 21 51 180
2014 First official language - French 11 28 34 11 5 5 5 18 43 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 11 30 36 17 0 0 54 16 245
2020 First official language - French 0 9 30 38 16 0 7 58 9 13
2019 First official language - English 4 11 26 35 22 0 1 58 16 231
2019 First official language - French 0 21 36 21 14 7 0 39 23 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 13 4 0 9 5 79 6 244
2020 First official language - French 46 9 38 0 0 0 7 59 0 13
2019 First official language - English 47 21 14 6 4 2 5 74 10 229
2019 First official language - French 36 28 7 7 7 7 7 74 17 14
2018 First official language - English 35 33 10 9 6 3 4 73 16 185
2018 First official language - French 34 38 12 0 6 11 0 81 6 17
2017 First official language - English 33 30 13 8 8 5 3 69 17 196
2017 First official language - French 43 24 24 0 0 8 0 74 0 12
2014 First official language - English 29 28 13 13 11 4 2 60 26 180
2014 First official language - French 34 5 22 22 11 5 0 41 35 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 23 5 5 1 1 0 88 7 244
2020 First official language - French 53 23 8 9 7 0 0 76 16 13
2019 First official language - English 59 22 6 9 3 1 0 82 12 228
2019 First official language - French 78 0 0 0 14 7 0 84 16 14
2018 First official language - English 47 29 6 12 6 1 1 77 18 184
2018 First official language - French 67 21 0 0 11 0 0 89 11 17
2017 First official language - English 46 31 5 10 6 1 1 78 16 196
2017 First official language - French 52 24 8 8 8 0 0 76 16 12
2014 First official language - English 42 25 6 13 12 1 1 69 25 180
2014 First official language - French 23 33 11 11 17 5 0 59 29 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 22 2 2 0 0 0 95 3 241
2020 First official language - French 70 23 0 7 0 0 0 93 7 13
2019 First official language - English 63 27 4 5 1 0 0 90 7 231
2019 First official language - French 86 0 0 0 7 7 0 92 8 14
2018 First official language - English 52 32 8 4 3 0 1 85 7 183
2018 First official language - French 73 21 0 0 6 0 0 94 6 17
2017 First official language - English 56 27 5 9 2 0 0 83 12 196
2017 First official language - French 66 26 9 0 0 0 0 91 0 11
2014 First official language - English 43 35 6 12 4 0 0 78 16 180
2014 First official language - French 45 34 11 0 5 5 0 83 6 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 32 3 3 0 2 0 94 3 243
2020 First official language - French 46 24 15 15 0 0 0 70 15 13
2019 First official language - English 58 27 7 6 1 1 0 85 8 230
2019 First official language - French 57 21 0 7 7 7 0 84 16 14
2018 First official language - English 52 35 8 4 1 0 1 87 5 183
2018 First official language - French 62 27 0 6 6 0 0 89 11 17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 8 3 0 5 3 88 4 244
2020 First official language - French 47 8 22 7 0 8 8 65 9 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 20 6 3 0 0 2 91 3 244
2020 First official language - French 54 30 16 0 0 0 0 84 0 13
2019 First official language - English 57 24 11 4 1 0 2 84 5 230
2019 First official language - French 71 7 14 0 0 7 0 84 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 29 7 6 2 0 0 84 8 245
2020 First official language - French 60 32 8 0 0 0 0 92 0 13
2019 First official language - English 46 27 14 9 4 0 0 73 13 229
2019 First official language - French 57 36 0 0 0 7 0 100 0 14
2018 First official language - English 44 32 11 8 4 1 1 77 12 185
2018 First official language - French 33 44 6 6 6 0 6 82 12 17
2017 First official language - English 41 36 10 8 3 2 0 79 11 196
2017 First official language - French 84 16 0 0 0 0 0 100 0 12
2014 First official language - English 38 28 14 9 10 0 1 66 20 180
2014 First official language - French 39 45 11 6 0 0 0 83 6 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 22 8 4 2 3 1 86 6 242
2020 First official language - French 69 23 8 0 0 0 0 92 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 29 4 5 2 1 1 90 7 243
2020 First official language - French 45 40 8 0 0 0 8 91 0 13
2019 First official language - English 45 34 9 8 3 1 0 80 11 229
2019 First official language - French 57 29 0 0 7 7 0 92 8 14
2018 First official language - English 48 27 11 9 3 1 1 77 12 185
2018 First official language - French 45 38 0 12 6 0 0 83 17 17
2017 First official language - English 47 32 10 9 2 0 0 79 11 196
2017 First official language - French 84 16 0 0 0 0 0 100 0 12
2014 First official language - English 38 29 11 10 11 1 1 68 21 180
2014 First official language - French 44 34 5 6 11 0 0 78 17 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 246
2020 First official language - French 61 39 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 20 4 2 1 4 11 91 3 246
2020 First official language - French 70 8 0 0 8 0 14 91 9 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 22 6 4 1 0 0 89 5 245
2020 First official language - French 76 16 0 8 0 0 0 92 8 13
2019 First official language - English 57 25 8 7 2 1 0 83 9 230
2019 First official language - French 64 29 0 0 0 7 0 100 0 14
2018 First official language - English 48 29 13 4 5 1 1 78 9 185
2018 First official language - French 56 27 6 0 11 0 0 83 11 17
2017 First official language - English 51 27 9 9 3 1 0 78 13 196
2017 First official language - French 76 16 8 0 0 0 0 92 0 12
2014 First official language - English 46 25 9 9 11 0 1 72 20 180
2014 First official language - French 39 28 17 11 6 0 0 66 17 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 7 3 2 8 0 87 6 244
2020 First official language - French 23 61 0 8 0 8 0 91 9 13
2019 First official language - English 41 36 11 5 4 3 0 80 9 230
2019 First official language - French 21 50 14 7 0 7 0 77 8 14
2018 First official language - English 43 31 14 6 3 3 1 76 9 186
2018 First official language - French 45 38 0 6 6 6 0 88 12 17
2017 First official language - English 34 34 13 9 5 5 0 71 15 195
2017 First official language - French 51 8 9 16 0 16 0 70 19 12
2014 First official language - English 21 31 13 20 10 5 0 55 31 180
2014 First official language - French 18 28 16 17 11 11 0 51 31 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 34 8 4 2 3 0 86 6 244
2020 First official language - French 24 68 8 0 0 0 0 92 0 13
2019 First official language - English 41 33 13 10 2 2 0 75 12 229
2019 First official language - French 38 39 8 8 0 8 0 83 8 13
2018 First official language - English 37 35 10 13 4 2 0 73 17 185
2018 First official language - French 34 37 0 12 6 11 0 81 19 17
2017 First official language - English 32 32 13 14 5 4 0 67 20 195
2017 First official language - French 51 16 17 8 8 0 0 67 16 12
2014 First official language - English 20 31 16 15 16 3 0 52 31 180
2014 First official language - French 12 16 22 11 34 5 0 30 47 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 32 13 11 1 7 0 73 13 243
2020 First official language - French 15 61 16 8 0 0 0 76 8 13
2019 First official language - English 29 33 14 14 7 4 0 65 21 230
2019 First official language - French 21 35 22 14 0 7 0 61 16 14
2018 First official language - English 25 32 16 15 9 3 1 60 24 185
2018 First official language - French 34 37 0 12 6 11 0 81 19 17
2017 First official language - English 22 29 14 22 9 5 0 53 32 196
2017 First official language - French 35 24 9 16 0 16 0 70 19 12
2014 First official language - English 13 25 15 27 16 4 0 40 44 180
2014 First official language - French 12 11 28 22 17 11 0 26 43 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 12 13 2 4 0 72 16 246
2020 First official language - French 16 62 0 15 0 7 0 84 16 13
2019 First official language - English 24 35 14 18 6 3 0 61 25 230
2019 First official language - French 36 36 14 7 0 7 0 77 8 14
2018 First official language - English 31 33 13 17 6 1 0 64 23 186
2018 First official language - French 38 51 0 6 0 6 0 94 6 17
2017 First official language - English 27 28 14 21 7 2 0 57 29 196
2017 First official language - French 36 40 8 17 0 0 0 75 17 12
2014 First official language - English 12 26 12 25 21 3 0 40 47 180
2014 First official language - French 12 16 17 27 22 5 0 30 53 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 20 10 3 9 1 63 14 246
2020 First official language - French 0 23 46 23 0 8 0 25 25 13
2019 First official language - English 33 22 22 10 2 10 1 62 13 231
2019 First official language - French 14 36 21 7 14 7 0 54 23 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 39 7 4 1 0 0 88 5 246
2020 First official language - French 32 61 7 0 0 0 0 93 0 13
2019 First official language - English 54 35 7 4 0 0 0 89 4 230
2019 First official language - French 64 29 0 0 0 7 0 100 0 14
2018 First official language - English 42 41 9 4 3 1 0 84 7 185
2018 First official language - French 39 49 6 0 0 0 6 94 0 17
2017 First official language - English 41 39 10 7 3 0 0 80 10 196
2017 First official language - French 60 40 0 0 0 0 0 100 0 12
2014 First official language - English 33 40 12 8 5 2 0 75 13 180
2014 First official language - French 18 55 22 5 0 0 0 72 5 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 40 11 10 3 3 0 75 14 246
2020 First official language - French 24 76 0 0 0 0 0 100 0 13
2019 First official language - English 25 38 15 15 4 3 0 65 19 231
2019 First official language - French 43 43 7 0 0 7 0 92 0 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 8 10 2 3 1 79 12 244
2020 First official language - French 31 54 7 8 0 0 0 85 8 13
2019 First official language - English 42 33 8 10 4 3 1 78 14 231
2019 First official language - French 42 36 7 0 7 7 0 85 8 14
2018 First official language - English 49 28 11 8 3 2 0 78 11 185
2018 First official language - French 39 32 17 6 0 0 6 76 6 17
2017 First official language - English 46 29 10 9 4 1 0 77 13 196
2017 First official language - French 75 0 8 8 0 0 9 82 9 12
2014 First official language - English 39 32 8 11 8 3 1 73 19 180
2014 First official language - French 28 44 0 16 6 5 0 77 23 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 38 8 4 0 1 0 88 4 246
2020 First official language - French 54 38 8 0 0 0 0 92 0 13
2019 First official language - English 47 36 8 5 3 1 0 84 8 231
2019 First official language - French 79 7 0 0 7 7 0 92 8 14
2018 First official language - English 50 33 11 3 1 1 0 84 4 185
2018 First official language - French 51 44 0 0 0 0 6 100 0 17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 24 16 9 5 9 2 66 16 245
2020 First official language - French 0 54 23 7 0 8 8 64 9 13
2019 First official language - English 29 25 15 10 9 8 3 61 22 231
2019 First official language - French 36 28 15 7 7 7 0 69 16 14
2018 First official language - English 29 23 16 15 10 2 4 56 26 185
2018 First official language - French 34 21 11 17 11 0 6 58 30 17
2017 First official language - English 24 19 20 15 12 6 4 47 30 196
2017 First official language - French 17 23 0 24 9 8 19 55 45 12
2014 First official language - English 13 15 18 20 25 8 2 31 49 180
2014 First official language - French 12 0 22 22 33 11 0 13 62 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 29 13 9 3 3 1 74 13 244
2020 First official language - French 23 61 0 16 0 0 0 84 16 13
2019 First official language - English 35 33 9 12 7 3 1 72 19 231
2019 First official language - French 28 36 0 7 14 7 7 75 25 14
2018 First official language - English 31 31 12 14 9 2 1 64 23 185
2018 First official language - French 28 44 6 6 6 6 6 81 13 17
2017 First official language - English 26 29 13 20 9 3 1 57 29 196
2017 First official language - French 43 15 8 17 0 8 9 70 20 12
2014 First official language - English 13 30 14 22 19 3 0 44 42 180
2014 First official language - French 18 17 21 22 17 5 0 37 41 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 29 11 12 11 3 3 64 24 246
2020 First official language - French 8 47 22 7 16 0 0 55 23 13
2019 First official language - English 33 21 14 13 14 3 2 57 28 231
2019 First official language - French 14 50 0 0 22 7 7 75 25 14
2018 First official language - English 19 25 12 17 21 1 5 47 40 185
2018 First official language - French 17 27 17 23 11 0 6 46 36 17
2017 First official language - English 19 29 9 19 21 3 1 49 42 196
2017 First official language - French 19 25 16 16 0 16 9 57 21 12
2014 First official language - English 8 15 11 22 37 3 3 25 63 180
2014 First official language - French 11 5 11 17 39 5 12 20 67 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 23 12 5 5 0 3 77 10 246
2020 First official language - French 46 16 7 16 0 0 15 73 19 13
2019 First official language - English 52 25 14 3 3 0 3 79 7 231
2019 First official language - French 50 21 7 7 0 7 7 83 8 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 19 16 3 2 0 3 78 5 244
2020 First official language - French 77 7 0 8 0 0 8 91 9 13
2019 First official language - English 57 25 9 4 1 1 3 85 5 230
2019 First official language - French 43 29 0 0 14 7 7 83 17 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 4 3 2 1 3 4 94 3 245
2020 First official language - French 85 0 0 0 7 0 8 92 8 13
2019 First official language - English 79 8 2 1 3 4 3 93 4 229
2019 First official language - French 64 7 7 7 0 7 7 83 8 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 5 1 0 1 1 6 97 1 245
2020 First official language - French 69 0 8 0 0 0 23 90 0 13
2019 First official language - English 84 6 1 1 1 2 5 97 2 230
2019 First official language - French 71 7 7 0 0 7 7 92 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 44 9 5 1 0 0 85 6 245
2020 First official language - French 30 39 0 7 0 16 8 91 9 13
2019 First official language - English 36 40 12 6 3 3 0 78 10 231
2019 First official language - French 35 43 7 0 7 7 0 84 8 14
2018 First official language - English 29 41 17 6 4 2 0 72 10 184
2018 First official language - French 54 11 11 6 6 6 6 74 13 17
2017 First official language - English 29 38 16 11 3 3 0 69 14 196
2017 First official language - French 43 16 8 24 0 8 0 65 26 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 32 5 4 0 1 0 91 4 244
2020 First official language - French 40 37 23 0 0 0 0 77 0 13
2019 First official language - English 50 36 5 7 2 1 0 87 8 230
2019 First official language - French 71 7 7 0 7 7 0 84 8 14
2018 First official language - English 54 35 6 3 2 1 0 89 5 185
2018 First official language - French 62 27 0 0 11 0 0 89 11 17
2017 First official language - English 42 43 8 4 2 0 0 85 7 196
2017 First official language - French 60 24 0 16 0 0 0 84 16 12
2014 First official language - English 38 33 13 6 8 2 0 73 14 180
2014 First official language - French 29 28 16 11 11 5 0 60 23 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 29 7 3 0 3 0 89 3 246
2020 First official language - French 55 22 23 0 0 0 0 77 0 13
2019 First official language - English 60 26 9 3 0 2 0 88 3 231
2019 First official language - French 79 7 0 7 0 7 0 92 8 14
2018 First official language - English 58 31 4 3 2 2 0 91 5 185
2018 First official language - French 56 27 6 0 6 6 0 88 6 17
2017 First official language - English 52 34 9 1 1 3 0 89 2 196
2017 First official language - French 52 15 0 8 8 17 0 81 19 12
2014 First official language - English 43 34 13 3 2 5 0 81 5 180
2014 First official language - French 39 28 17 5 5 5 0 71 12 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 26 9 4 0 4 0 86 4 245
2020 First official language - French 47 45 7 0 0 0 0 93 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 26 6 6 0 5 2 87 7 245
2020 First official language - French 44 32 9 8 8 0 0 76 16 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 24 3 4 0 0 0 93 4 244
2020 First official language - French 55 30 8 7 0 0 0 85 7 13
2019 First official language - English 59 29 7 3 2 0 0 88 5 231
2019 First official language - French 71 14 0 7 0 7 0 92 8 14
2018 First official language - English 59 27 5 6 3 0 1 86 9 185
2018 First official language - French 66 28 0 0 6 0 0 94 6 17
2017 First official language - English 50 35 10 2 3 1 0 85 5 195
2017 First official language - French 59 24 17 0 0 0 0 83 0 12
2014 First official language - English 45 26 14 8 7 0 0 71 15 180
2014 First official language - French 28 38 0 28 6 0 0 67 33 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 24 10 4 2 0 0 84 6 244
2020 First official language - French 46 24 30 0 0 0 0 70 0 13
2019 First official language - English 49 25 13 10 2 0 0 74 12 231
2019 First official language - French 64 29 0 0 0 7 0 100 0 14
2018 First official language - English 50 19 15 11 6 0 0 69 16 185
2018 First official language - French 45 26 17 12 0 0 0 71 12 17
2017 First official language - English 35 30 19 6 9 1 0 66 15 196
2017 First official language - French 59 8 16 17 0 0 0 67 17 12
2014 First official language - English 21 30 19 16 14 1 0 51 29 180
2014 First official language - French 18 16 22 17 28 0 0 34 45 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 25 10 6 1 1 0 83 7 242
2020 First official language - French 46 31 23 0 0 0 0 77 0 13
2019 First official language - English 48 28 11 11 3 0 0 76 13 228
2019 First official language - French 71 7 14 0 0 7 0 84 0 14
2018 First official language - English 46 26 15 8 5 0 0 71 14 184
2018 First official language - French 34 38 17 6 6 0 0 71 12 17
2017 First official language - English 34 34 16 10 5 1 0 69 15 196
2017 First official language - French 42 17 24 17 0 0 0 59 17 12
2014 First official language - English 19 32 18 17 13 0 0 52 30 180
2014 First official language - French 18 21 5 22 34 0 0 39 56 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 12 9 4 2 0 74 14 245
2020 First official language - French 32 37 15 8 0 0 8 75 9 13
2019 First official language - English 39 23 15 10 8 4 0 65 20 231
2019 First official language - French 57 21 0 15 0 7 0 84 16 14
2018 First official language - English 34 19 16 16 13 1 1 55 30 185
2018 First official language - French 34 21 12 11 17 6 0 57 30 17
2017 First official language - English 24 19 25 16 14 2 0 44 31 196
2017 First official language - French 42 8 8 8 17 9 9 60 30 12
2014 First official language - English 17 15 22 15 24 5 2 34 43 180
2014 First official language - French 23 11 5 33 28 0 0 34 61 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 33 28 38 246
2020 First official language - French 30 16 53 13
2019 First official language - English 36 27 37 231
2019 First official language - French 7 35 58 14
2018 First official language - English 42 22 36 185
2018 First official language - French 34 26 40 17
2017 First official language - English 34 23 43 196
2017 First official language - French 34 41 25 12
2014 First official language - English 43 14 43 180
2014 First official language - French 45 23 33 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 10 16 44 7 20 3 66
2014 First official language - English 2 14 57 20 9999 8 76
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 245
2020 First official language - French 0 100 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 18 14 2 1 24 6 74 5 245
2020 First official language - French 24 15 22 0 0 23 16 63 0 13
2019 First official language - English 35 18 15 9 3 13 8 67 14 231
2019 First official language - French 36 14 7 0 7 28 7 78 11 14
2018 First official language - English 31 21 15 8 5 16 3 65 16 185
2018 First official language - French 17 21 23 6 0 22 11 57 9 17
2017 First official language - English 21 17 19 9 9 21 4 51 24 194
2017 First official language - French 30 17 27 0 0 26 0 63 0 11
2014 First official language - English 14 21 21 8 15 18 3 44 29 180
2014 First official language - French 17 11 11 17 11 27 5 42 41 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 23 7 2 1 6 0 89 3 245
2020 First official language - French 63 37 0 0 0 0 0 100 0 13
2019 First official language - English 57 24 12 3 1 3 0 84 4 230
2019 First official language - French 86 0 0 0 7 7 0 92 8 14
2018 First official language - English 56 27 9 3 2 3 1 86 5 185
2018 First official language - French 60 23 11 0 0 0 6 88 0 17
2017 First official language - English 36 29 16 9 5 5 1 69 15 196
2017 First official language - French 60 32 8 0 0 0 0 92 0 12
2014 First official language - English 29 23 20 8 11 9 1 58 20 180
2014 First official language - French 23 33 11 17 5 11 0 63 25 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 18 12 2 1 27 4 79 4 245
2020 First official language - French 16 7 22 14 0 24 16 39 24 13
2019 First official language - English 36 16 16 4 2 17 9 70 8 231
2019 First official language - French 35 15 7 0 0 36 7 88 0 14
2018 First official language - English 32 18 18 4 2 21 5 68 8 186
2018 First official language - French 22 21 23 0 6 17 11 60 8 17
2017 First official language - English 20 15 19 6 3 33 4 55 15 195
2017 First official language - French 27 7 33 0 0 33 0 51 0 12
2014 First official language - English 16 13 24 3 6 33 6 47 14 180
2014 First official language - French 5 0 28 5 5 56 0 12 24 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 23 6 3 0 7 0 90 3 245
2020 First official language - French 55 37 0 0 7 0 0 93 7 13
2019 First official language - English 61 20 10 3 1 3 1 85 5 231
2019 First official language - French 86 0 7 0 0 7 0 92 0 14
2018 First official language - English 52 27 11 2 2 5 1 84 4 185
2018 First official language - French 54 29 6 0 6 0 6 88 6 17
2017 First official language - English 37 32 13 4 2 11 0 78 7 195
2017 First official language - French 51 7 25 8 0 9 0 64 9 12
2014 First official language - English 31 22 19 4 6 17 1 65 12 180
2014 First official language - French 28 27 23 5 5 11 0 62 12 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 10 4 6 0 2 80 10 246
2020 First official language - French 23 37 16 7 9 0 8 66 17 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 16 8 3 0 0 73 11 245
2020 First official language - French 30 30 16 16 0 0 8 65 17 13
2019 First official language - English 33 33 14 11 9 0 0 65 20 230
2019 First official language - French 29 29 28 0 7 7 0 62 8 14
2018 First official language - English 23 28 23 10 15 0 2 52 25 186
2018 First official language - French 17 34 32 11 6 0 0 51 17 17
2017 First official language - English 18 26 24 11 19 2 1 45 30 196
2017 First official language - French 43 33 17 0 0 7 0 82 0 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 27 26 19 14 0 0 41 33 246
2020 First official language - French 23 0 39 22 16 0 0 23 38 13
2019 First official language - English 16 35 25 16 7 0 0 51 24 230
2019 First official language - French 36 28 0 29 0 7 0 69 31 14
2018 First official language - English 13 30 30 19 6 0 2 44 25 186
2018 First official language - French 23 40 32 6 0 0 0 62 6 17
2017 First official language - English 14 30 25 17 11 1 2 45 29 196
2017 First official language - French 40 33 0 8 19 0 0 73 27 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 31 27 15 9 0 1 48 25 246
2020 First official language - French 23 22 40 14 0 0 0 45 14 13
2019 First official language - English 22 34 21 15 6 0 2 57 21 227
2019 First official language - French 36 21 29 0 0 7 7 67 0 14
2018 First official language - English 20 36 25 12 6 0 2 56 18 186
2018 First official language - French 28 28 43 0 0 0 0 57 0 17
2017 First official language - English 17 31 25 14 10 1 3 50 25 196
2017 First official language - French 60 16 8 17 0 0 0 75 17 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 26 16 14 1 1 42 31 245
2020 First official language - French 23 0 31 22 24 0 0 23 46 13
2019 First official language - English 19 30 23 17 11 1 0 49 28 230
2019 First official language - French 50 7 14 0 14 7 7 67 17 14
2018 First official language - English 14 30 24 19 12 1 1 44 32 185
2018 First official language - French 23 39 23 15 0 0 0 62 15 17
2017 First official language - English 16 21 24 17 18 1 4 38 37 196
2017 First official language - French 34 24 8 8 19 7 0 62 29 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 24 23 12 7 0 1 57 20 246
2020 First official language - French 15 37 23 9 8 0 8 57 18 13
2019 First official language - English 46 28 15 8 2 0 1 75 10 228
2019 First official language - French 43 14 22 0 0 7 14 73 0 14
2018 First official language - English 41 34 13 6 2 1 4 78 8 186
2018 First official language - French 51 34 15 0 0 0 0 85 0 17
2017 First official language - English 38 32 13 5 7 1 5 74 13 196
2017 First official language - French 48 25 17 0 10 0 0 73 10 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 28 22 17 9 0 1 52 26 245
2020 First official language - French 30 15 31 8 16 0 0 45 24 13
2019 First official language - English 33 30 19 11 7 0 0 64 18 230
2019 First official language - French 35 22 21 0 7 7 7 67 8 14
2018 First official language - English 27 28 27 10 5 1 2 57 16 186
2018 First official language - French 28 39 26 0 6 0 0 68 6 17
2017 First official language - English 24 31 22 14 7 1 2 56 21 196
2017 First official language - French 24 50 0 26 0 0 0 74 26 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 16 18 11 10 0 9 57 23 244
2020 First official language - French 30 8 32 16 7 0 8 41 25 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 36 14 8 2 0 0 76 10 243
2020 First official language - French 55 30 8 8 0 0 0 84 8 13
2019 First official language - English 33 35 21 6 4 0 1 69 9 229
2019 First official language - French 57 22 7 0 0 7 7 92 0 14
2018 First official language - English 24 39 19 12 3 1 1 65 16 184
2018 First official language - French 51 33 6 11 0 0 0 83 11 17
2017 First official language - English 26 33 21 11 5 1 3 62 17 196
2017 First official language - French 51 24 8 8 0 8 0 82 9 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 27 30 15 7 0 0 48 22 244
2020 First official language - French 24 37 16 15 0 0 8 66 16 13
2019 First official language - English 21 35 21 14 8 0 1 57 22 229
2019 First official language - French 29 35 29 0 0 7 0 69 0 14
2018 First official language - English 16 31 27 14 10 1 1 48 24 185
2018 First official language - French 11 63 21 0 6 0 0 74 6 17
2017 First official language - English 19 23 25 18 11 2 2 44 30 194
2017 First official language - French 32 35 16 17 0 0 0 67 17 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 35 19 11 5 0 1 65 16 244
2020 First official language - French 54 22 16 8 0 0 0 76 8 13
2019 First official language - English 26 31 23 11 8 0 1 57 19 229
2019 First official language - French 28 50 14 0 0 7 0 84 0 14
2018 First official language - English 25 33 17 18 6 1 1 58 25 185
2018 First official language - French 28 34 32 0 6 0 0 62 6 17
2017 First official language - English 24 29 21 14 9 2 2 54 24 196
2017 First official language - French 52 32 16 0 0 0 0 84 0 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 20 14 7 3 0 2 75 11 245
2020 First official language - French 62 23 8 0 7 0 0 85 7 13
2019 First official language - English 51 22 14 8 5 0 0 73 13 231
2019 First official language - French 57 28 7 0 0 7 0 92 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 31 21 8 7 0 0 64 15 244
2020 First official language - French 30 31 39 0 0 0 0 61 0 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 30 22 10 6 0 0 63 15 245
2020 First official language - French 15 53 24 7 0 0 0 68 7 13
2019 First official language - English 36 30 18 7 7 0 0 67 15 228
2019 First official language - French 43 36 7 7 0 7 0 85 7 14
2018 First official language - English 34 25 25 9 6 1 1 59 16 185
2018 First official language - French 34 39 12 15 0 0 0 73 15 17
2017 First official language - English 28 29 26 7 6 1 2 59 14 195
2017 First official language - French 60 25 15 0 0 0 0 85 0 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 23 13 5 3 0 1 79 8 246
2020 First official language - French 63 22 15 0 0 0 0 85 0 13
2019 First official language - English 70 16 7 5 1 0 1 87 6 229
2019 First official language - French 64 28 0 0 0 7 0 100 0 14
2018 First official language - English 63 17 10 2 5 1 1 82 8 184
2018 First official language - French 56 23 15 6 0 0 0 79 6 17
2017 First official language - English 66 19 8 4 2 1 0 86 6 196
2017 First official language - French 83 17 0 0 0 0 0 100 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 18 6 5 0 0 71 11 245
2020 First official language - French 30 45 16 0 9 0 0 76 9 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 6 2 3 1 0 4 94 4 246
2020 First official language - French 69 15 8 0 0 0 8 91 0 13
2019 First official language - English 83 6 2 2 3 1 4 94 5 229
2019 First official language - French 79 7 7 0 0 7 0 92 0 14
2018 First official language - English 77 11 2 2 2 1 5 93 4 184
2018 First official language - French 91 9 0 0 0 0 0 100 0 17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 88 5 2 2 1 1 1 95 3 244
2020 First official language - French 70 14 8 0 0 0 8 91 0 13
2019 First official language - English 76 10 7 1 3 1 2 89 4 231
2019 First official language - French 64 21 7 0 0 7 0 92 0 14
2018 First official language - English 70 14 8 1 5 1 2 86 5 185
2018 First official language - French 68 21 0 0 11 0 0 89 11 17
2017 First official language - English 66 11 9 5 4 2 4 80 10 196
2017 First official language - French 68 8 8 16 0 0 0 76 16 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 14 5 0 0 1 1 95 1 244
2020 First official language - French 61 23 16 0 0 0 0 84 0 13
2019 First official language - English 61 27 7 1 1 1 2 91 2 231
2019 First official language - French 50 29 7 0 7 7 0 85 8 14
2018 First official language - English 52 33 8 3 2 1 2 88 4 185
2018 First official language - French 68 32 0 0 0 0 0 100 0 17
2017 First official language - English 55 30 6 3 2 1 3 88 6 195
2017 First official language - French 60 32 0 8 0 0 0 92 8 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 10 10 2 2 1 0 86 4 245
2020 First official language - French 69 23 8 0 0 0 0 92 0 13
2019 First official language - English 60 21 11 3 2 1 2 83 6 230
2019 First official language - French 64 15 14 0 0 7 0 85 0 14
2018 First official language - English 53 22 12 6 5 1 1 77 11 185
2018 First official language - French 67 21 0 0 11 0 0 89 11 17
2017 First official language - English 53 22 10 8 3 1 3 77 12 195
2017 First official language - French 85 15 0 0 0 0 0 100 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 12 3 0 1 0 11 95 1 245
2020 First official language - French 47 15 7 0 0 0 31 90 0 13
2019 First official language - English 64 9 4 0 0 1 22 94 1 228
2019 First official language - French 57 14 7 0 0 7 14 91 0 14
2018 First official language - English 54 12 4 2 0 1 28 92 2 185
2018 First official language - French 62 11 9 0 0 0 17 89 0 17
2017 First official language - English 58 11 3 2 0 1 25 93 3 195
2017 First official language - French 61 8 8 0 0 0 23 90 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 12 4 1 0 1 3 94 2 245
2020 First official language - French 63 22 15 0 0 0 0 85 0 13
2019 First official language - English 76 14 4 0 0 1 4 96 0 229
2019 First official language - French 71 14 7 0 0 7 0 92 0 14
2018 First official language - English 68 18 7 1 0 1 5 92 1 186
2018 First official language - French 62 27 0 6 0 0 6 94 6 17
2017 First official language - English 69 18 5 0 0 1 6 94 1 196
2017 First official language - French 76 8 0 0 0 0 16 100 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 15 5 3 4 0 1 88 7 243
2020 First official language - French 84 0 8 0 8 0 0 84 8 13
2019 First official language - English 72 11 5 4 5 0 2 85 10 231
2019 First official language - French 86 0 7 0 0 7 0 93 0 14
2018 First official language - English 63 14 6 7 6 1 4 80 13 186
2018 First official language - French 77 6 6 6 0 0 6 88 6 17
2017 First official language - English 49 15 12 9 12 2 2 66 21 196
2017 First official language - French 76 8 0 7 8 0 0 84 16 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 19 4 2 1 1 74 7 245
2020 First official language - French 54 8 30 9 0 0 0 62 9 13
2019 First official language - English 58 21 12 3 2 1 2 82 6 228
2019 First official language - French 57 14 22 0 0 7 0 77 0 14
2018 First official language - English 46 27 16 5 4 1 3 75 9 185
2018 First official language - French 68 6 21 0 0 0 6 78 0 17
2017 First official language - English 56 22 13 3 2 1 5 82 5 195
2017 First official language - French 76 15 8 0 0 0 0 92 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 40 20 7 3 1 0 71 9 246
2020 First official language - French 24 41 26 8 0 0 0 66 8 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 34 37 12 4 0 0 46 17 246
2020 First official language - French 23 22 47 7 0 0 0 45 7 13
2019 First official language - English 17 32 36 10 4 0 0 49 15 230
2019 First official language - French 29 36 29 0 0 7 0 69 0 14
2018 First official language - English 13 31 37 15 3 1 1 44 18 186
2018 First official language - French 23 38 34 0 6 0 0 61 6 17
2017 First official language - English 7 29 43 14 7 0 0 37 21 196
2017 First official language - French 8 41 32 10 9 0 0 49 19 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 22 37 20 9 0 0 29 34 244
2020 First official language - French 9 22 38 31 0 0 0 31 31 13
2019 First official language - English 10 21 39 20 10 0 0 30 31 229
2019 First official language - French 0 22 21 29 14 7 7 50 25 14
2018 First official language - English 4 25 39 21 10 1 0 31 29 186
2018 First official language - French 0 11 38 40 11 0 0 51 11 17
2017 First official language - English 8 21 44 17 10 1 0 27 29 195
2017 First official language - French 0 9 50 25 8 0 7 36 9 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 38 7 4 0 1 0 88 4 245
2020 First official language - French 38 62 0 0 0 0 0 100 0 13
2019 First official language - English 39 39 10 7 3 2 0 80 10 229
2019 First official language - French 64 22 7 0 0 7 0 92 0 14
2018 First official language - English 32 48 13 4 2 2 0 82 5 185
2018 First official language - French 38 46 6 6 0 0 6 88 6 17
2017 First official language - English 22 47 17 9 2 3 0 71 12 194
2017 First official language - French 17 58 0 8 0 17 0 90 10 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 10 7 2 3 0 80 9 245
2020 First official language - French 37 63 0 0 0 0 0 100 0 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 24 11 13 4 2 0 73 17 246
2020 First official language - French 45 39 8 8 0 0 0 84 8 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 23 10 2 1 4 1 85 4 246
2020 First official language - French 54 31 15 0 0 0 0 85 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 14 7 2 1 0 77 9 246
2020 First official language - French 8 76 8 8 0 0 0 84 8 13
2019 First official language - English 35 35 13 10 4 2 0 71 15 230
2019 First official language - French 71 22 0 0 0 7 0 100 0 14
2018 First official language - English 31 39 11 13 4 2 0 71 18 186
2018 First official language - French 34 33 11 17 0 0 6 70 18 17
2017 First official language - English 21 39 17 14 7 3 0 62 21 195
2017 First official language - French 49 18 8 17 0 8 0 73 18 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 33 4 2 0 0 0 94 2 246
2020 First official language - French 45 39 8 8 0 0 0 84 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 29 4 3 0 0 0 93 3 246
2020 First official language - French 60 32 8 0 0 0 0 92 0 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 29 12 3 0 0 1 85 3 243
2020 First official language - French 38 31 23 8 0 0 0 69 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 24 8 1 0 0 2 91 1 244
2020 First official language - French 68 24 8 0 0 0 0 92 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 13 6 0 0 4 2 94 0 245
2020 First official language - French 53 47 0 0 0 0 0 100 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 5 2 0 2 0 92 2 244
2020 First official language - French 78 22 0 0 0 0 0 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 6 3 1 2 0 89 5 245
2020 First official language - French 70 23 7 0 0 0 0 93 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 20 5 2 0 0 0 93 3 246
2020 First official language - French 86 14 0 0 0 0 0 100 0 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 245
2020 First official language - French 7 93 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 244
2020 First official language - French 0 100 13
2019 First official language - English 15 85 231
2019 First official language - French 29 71 14
2017 First official language - English 22 78 196
2014 First official language - English 20 80 180

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 90 10 20
2017 First official language - English 69 31 43
2014 First official language - English 75 25 35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 34 0 0 0 0 0 100 0 18
2017 First official language - English 48 36 9 3 0 0 3 87 3 30
2014 First official language - English 57 18 14 7 4 0 0 75 11 26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 29 4 2 1 2 5 93 3 246
2020 First official language - French 31 62 7 0 0 0 0 93 0 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 44 17 4 55 45 246
2020 First official language - French 31 61 8 0 66 34 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 17 9 4 4 2 11 80 9 245
2020 First official language - French 46 30 16 0 0 0 8 83 0 13
2019 First official language - English 51 18 10 5 6 0 9 77 12 225
2019 First official language - French 47 15 15 15 0 8 0 67 17 13
2018 First official language - English 48 21 11 7 5 0 8 75 13 186
2018 First official language - French 66 17 0 11 0 0 6 88 12 17
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