2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 50 1 4 0 0 0 95 4 80
2020 3 to 10 years in current department or agency 47 42 3 7 1 0 0 90 7 130

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 94 6 0 0 0 0 0 100 0 80
2020 3 to 10 years in current department or agency 85 10 1 1 1 1 2 97 1 130
2017 Less than 3 years in current department or agency 85 11 2 1 0 0 1 97 1 77
2017 3 to 10 years in current department or agency 79 16 3 1 1 0 1 95 2 121
2014 Less than 3 years in current department or agency 85 12 0 2 0 0 2 98 2 54
2014 3 to 10 years in current department or agency 71 22 2 1 3 0 1 93 4 137

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 49 2 9 0 0 1 89 9 80
2020 3 to 10 years in current department or agency 41 36 10 7 5 1 1 78 12 131
2019 3 to 10 years in current department or agency 59 28 5 7 2 0 0 87 9 127
2017 Less than 3 years in current department or agency 63 23 4 8 2 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 40 3 5 1 0 0 91 5 121
2014 Less than 3 years in current department or agency 34 25 10 20 10 0 0 59 31 54
2014 3 to 10 years in current department or agency 29 24 5 17 24 0 0 53 41 137

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 42 5 10 0 0 1 84 10 79
2020 3 to 10 years in current department or agency 36 39 8 14 3 0 0 74 17 131
2019 3 to 10 years in current department or agency 35 36 12 11 5 0 2 72 16 126
2018 Less than 3 years in current department or agency 37 35 16 9 0 0 4 74 9 76
2018 3 to 10 years in current department or agency 29 47 8 12 5 0 0 75 17 119
2017 Less than 3 years in current department or agency 33 38 6 16 8 0 0 71 23 77
2017 3 to 10 years in current department or agency 25 44 11 13 6 0 0 69 20 121
2014 Less than 3 years in current department or agency 25 33 10 20 10 2 0 59 31 54
2014 3 to 10 years in current department or agency 27 34 7 23 8 0 0 61 31 137

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 27 6 4 0 0 3 90 4 80
2020 3 to 10 years in current department or agency 55 33 5 4 1 1 1 89 5 130
2019 3 to 10 years in current department or agency 61 30 4 4 1 0 0 91 5 127
2017 Less than 3 years in current department or agency 60 25 6 7 1 0 0 86 8 76
2017 3 to 10 years in current department or agency 51 45 3 2 0 0 0 95 2 121
2014 Less than 3 years in current department or agency 42 45 5 5 4 0 0 86 9 54
2014 3 to 10 years in current department or agency 39 36 6 12 7 0 0 75 19 137

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 35 9 4 1 0 0 86 5 80
2020 3 to 10 years in current department or agency 41 38 9 9 4 0 0 79 12 131
2019 3 to 10 years in current department or agency 51 36 6 6 1 0 0 87 6 126
2018 Less than 3 years in current department or agency 63 25 8 4 0 0 0 89 4 76
2018 3 to 10 years in current department or agency 41 44 7 6 3 0 0 85 8 118
2017 Less than 3 years in current department or agency 52 29 7 10 2 0 0 80 13 76
2017 3 to 10 years in current department or agency 41 39 7 8 3 1 0 81 12 121
2014 Less than 3 years in current department or agency 38 32 10 12 8 0 0 70 20 54
2014 3 to 10 years in current department or agency 30 30 10 12 18 0 1 60 30 137

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 39 9 6 1 0 0 84 7 80
2020 3 to 10 years in current department or agency 39 36 9 11 4 0 0 75 15 129
2019 3 to 10 years in current department or agency 40 35 11 11 2 0 0 76 13 127
2018 Less than 3 years in current department or agency 32 50 13 4 0 1 0 83 4 75
2018 3 to 10 years in current department or agency 39 38 8 13 3 0 0 76 16 117
2017 Less than 3 years in current department or agency 40 36 12 10 0 1 0 78 10 77
2017 3 to 10 years in current department or agency 28 50 6 15 2 0 0 77 17 121
2014 Less than 3 years in current department or agency 35 37 7 14 7 0 0 72 21 54
2014 3 to 10 years in current department or agency 26 44 12 11 7 0 0 69 18 137

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 33 14 2 1 0 0 82 4 80
2020 3 to 10 years in current department or agency 43 32 10 11 4 1 0 76 14 132
2019 3 to 10 years in current department or agency 36 32 11 14 6 0 0 68 21 127
2018 Less than 3 years in current department or agency 37 44 11 5 1 1 0 82 6 76
2018 3 to 10 years in current department or agency 36 31 13 12 8 0 0 67 20 118
2017 Less than 3 years in current department or agency 40 34 12 8 4 2 0 76 12 77
2017 3 to 10 years in current department or agency 22 45 14 12 6 1 0 67 19 121
2014 Less than 3 years in current department or agency 32 32 21 12 3 0 0 64 15 54
2014 3 to 10 years in current department or agency 21 29 17 16 17 0 0 50 33 137

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 43 5 9 3 0 0 83 12 78
2020 3 to 10 years in current department or agency 32 45 8 14 1 0 0 77 15 132
2019 3 to 10 years in current department or agency 38 33 7 19 2 0 0 71 22 125
2018 Less than 3 years in current department or agency 35 41 15 7 2 0 0 75 10 76
2018 3 to 10 years in current department or agency 34 39 8 13 7 0 0 72 19 118
2017 Less than 3 years in current department or agency 33 37 10 17 1 1 0 71 18 77
2017 3 to 10 years in current department or agency 27 38 17 10 7 0 0 66 17 120

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 37 6 0 0 0 0 94 0 79
2020 3 to 10 years in current department or agency 61 27 5 7 1 0 0 88 8 130
2019 3 to 10 years in current department or agency 54 31 8 6 2 0 0 84 8 127
2018 Less than 3 years in current department or agency 61 27 9 3 0 0 0 88 3 75
2018 3 to 10 years in current department or agency 56 32 5 5 2 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 28 4 10 1 1 0 84 12 77
2017 3 to 10 years in current department or agency 47 39 7 5 2 0 0 85 7 121
2014 Less than 3 years in current department or agency 55 31 7 5 2 0 0 86 7 54
2014 3 to 10 years in current department or agency 45 33 10 6 7 0 0 77 13 137

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 35 11 4 1 0 0 85 5 80
2020 3 to 10 years in current department or agency 41 34 8 11 5 0 0 76 16 132
2019 3 to 10 years in current department or agency 44 25 8 12 11 0 0 69 23 126
2018 Less than 3 years in current department or agency 48 34 6 6 4 1 0 83 10 75
2018 3 to 10 years in current department or agency 37 28 13 16 6 0 0 65 22 118
2017 Less than 3 years in current department or agency 45 31 12 9 3 1 0 76 12 76
2017 3 to 10 years in current department or agency 27 41 9 15 9 0 0 68 23 121

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 28 13 3 0 0 0 85 3 80
2020 3 to 10 years in current department or agency 49 31 12 6 2 0 0 79 8 132
2019 3 to 10 years in current department or agency 55 29 9 4 2 0 0 84 6 126
2018 Less than 3 years in current department or agency 49 33 15 1 0 1 0 83 1 75
2018 3 to 10 years in current department or agency 55 25 13 6 0 0 0 81 6 117
2017 Less than 3 years in current department or agency 50 35 10 4 0 1 0 86 4 77
2017 3 to 10 years in current department or agency 49 35 11 5 0 0 0 84 5 121
2014 Less than 3 years in current department or agency 62 24 8 2 5 0 0 86 7 54
2014 3 to 10 years in current department or agency 54 32 9 4 0 1 0 86 4 137

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 42 9 2 0 0 0 88 2 80
2020 3 to 10 years in current department or agency 40 42 7 8 3 0 0 83 11 132
2019 3 to 10 years in current department or agency 40 39 7 10 5 0 0 78 14 126
2018 Less than 3 years in current department or agency 53 34 9 0 3 1 0 88 3 75
2018 3 to 10 years in current department or agency 41 33 10 11 4 0 0 75 15 117
2017 Less than 3 years in current department or agency 46 36 6 7 2 3 0 83 10 77
2017 3 to 10 years in current department or agency 35 40 9 13 3 0 0 75 16 121
2014 Less than 3 years in current department or agency 32 46 7 14 2 0 0 78 15 54
2014 3 to 10 years in current department or agency 25 34 12 17 12 0 0 59 29 137

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 30 5 1 2 0 0 91 4 79
2020 3 to 10 years in current department or agency 44 37 11 5 3 0 0 81 8 132
2019 3 to 10 years in current department or agency 49 28 15 6 3 0 0 76 9 127
2018 Less than 3 years in current department or agency 52 30 16 1 0 1 0 83 1 74
2018 3 to 10 years in current department or agency 44 36 9 9 2 0 0 80 11 118
2017 Less than 3 years in current department or agency 47 35 8 7 2 1 0 83 8 77
2017 3 to 10 years in current department or agency 37 36 11 12 4 0 0 73 16 121
2014 Less than 3 years in current department or agency 37 32 14 13 5 0 0 69 18 54
2014 3 to 10 years in current department or agency 26 26 16 18 15 0 0 52 32 137

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 45 7 5 1 0 0 87 6 79
2020 3 to 10 years in current department or agency 37 46 7 7 2 0 1 84 9 131
2019 3 to 10 years in current department or agency 39 35 10 11 5 0 0 74 16 126
2018 Less than 3 years in current department or agency 53 28 13 5 0 1 0 82 5 75
2018 3 to 10 years in current department or agency 39 40 5 13 3 0 0 79 16 118
2017 Less than 3 years in current department or agency 49 30 11 8 2 0 0 79 10 77
2017 3 to 10 years in current department or agency 31 35 16 11 6 0 1 67 17 121
2014 Less than 3 years in current department or agency 40 38 8 5 9 0 0 78 14 54
2014 3 to 10 years in current department or agency 26 32 8 12 21 0 1 58 34 136

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 9 4 3 0 0 85 6 79
2020 3 to 10 years in current department or agency 41 33 17 7 1 0 0 74 9 132
2019 3 to 10 years in current department or agency 46 28 16 8 2 0 0 73 10 127
2018 Less than 3 years in current department or agency 54 32 6 5 1 1 0 87 6 75
2018 3 to 10 years in current department or agency 44 29 11 13 3 0 0 73 16 118
2017 Less than 3 years in current department or agency 52 23 17 5 1 1 0 76 7 77
2017 3 to 10 years in current department or agency 38 35 15 8 3 0 0 73 11 121
2014 Less than 3 years in current department or agency 36 42 10 3 9 0 0 78 12 54
2014 3 to 10 years in current department or agency 27 42 13 10 7 0 0 69 17 137

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 34 29 8 3 0 0 61 10 79
2020 3 to 10 years in current department or agency 21 34 28 12 5 0 0 55 17 132
2019 3 to 10 years in current department or agency 22 36 29 7 6 0 0 58 13 126
2018 Less than 3 years in current department or agency 47 39 10 2 1 0 1 87 3 76
2018 3 to 10 years in current department or agency 20 42 23 9 6 1 0 62 14 119
2017 Less than 3 years in current department or agency 39 37 16 5 2 1 0 77 7 77
2017 3 to 10 years in current department or agency 27 39 20 9 5 0 0 66 14 121
2014 Less than 3 years in current department or agency 26 46 13 9 5 0 0 72 15 54
2014 3 to 10 years in current department or agency 22 33 24 9 13 0 0 54 22 137

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 28 44 14 6 0 0 20 36 80
2020 3 to 10 years in current department or agency 13 35 30 17 3 1 1 21 49 131
2019 3 to 10 years in current department or agency 15 28 36 13 8 0 0 21 43 127
2018 Less than 3 years in current department or agency 6 25 36 16 6 3 7 25 35 76
2018 3 to 10 years in current department or agency 11 29 38 16 5 0 1 21 41 118
2017 Less than 3 years in current department or agency 5 15 50 16 8 3 2 25 22 75
2017 3 to 10 years in current department or agency 15 25 39 12 7 1 1 19 41 121
2014 Less than 3 years in current department or agency 14 27 39 13 5 2 0 19 42 54
2014 3 to 10 years in current department or agency 20 31 32 10 6 0 0 16 52 137

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 12 21 33 26 3 0 61 18 80
2020 3 to 10 years in current department or agency 2 11 36 32 18 1 1 50 13 131
2019 3 to 10 years in current department or agency 12 26 28 23 11 1 0 34 38 127
2018 Less than 3 years in current department or agency 6 18 26 26 13 4 7 44 27 76
2018 3 to 10 years in current department or agency 22 30 26 14 7 0 1 21 52 119
2017 Less than 3 years in current department or agency 12 5 28 31 17 4 2 52 18 75
2017 3 to 10 years in current department or agency 27 33 22 10 7 1 1 17 61 121
2014 Less than 3 years in current department or agency 12 27 34 3 22 2 0 26 39 53
2014 3 to 10 years in current department or agency 23 28 28 15 6 1 1 21 51 137

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 15 44 26 9 3 0 35 19 80
2020 3 to 10 years in current department or agency 13 23 36 21 5 1 1 27 37 131
2019 3 to 10 years in current department or agency 18 24 33 14 10 0 1 25 42 126
2018 Less than 3 years in current department or agency 9 15 40 19 9 1 6 31 26 76
2018 3 to 10 years in current department or agency 23 25 30 17 5 0 1 22 48 119
2017 Less than 3 years in current department or agency 10 22 35 15 12 5 1 29 34 76
2017 3 to 10 years in current department or agency 27 19 32 17 3 1 2 21 47 121
2014 Less than 3 years in current department or agency 27 23 24 11 4 8 3 16 56 54
2014 3 to 10 years in current department or agency 36 26 19 13 5 0 1 19 62 137

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 24 26 29 13 0 0 42 32 79
2020 3 to 10 years in current department or agency 10 22 41 19 6 0 1 26 33 131
2019 3 to 10 years in current department or agency 12 22 31 23 12 0 0 35 34 126
2018 Less than 3 years in current department or agency 4 7 34 31 15 1 8 51 12 76
2018 3 to 10 years in current department or agency 11 18 37 30 3 0 0 34 29 119
2017 Less than 3 years in current department or agency 4 13 32 28 19 4 0 49 18 75
2017 3 to 10 years in current department or agency 11 27 38 19 4 1 0 24 38 120
2014 Less than 3 years in current department or agency 10 15 40 18 13 2 2 33 26 54
2014 3 to 10 years in current department or agency 25 27 23 19 5 0 1 24 52 137

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 24 22 21 16 3 3 40 37 80
2020 3 to 10 years in current department or agency 15 26 34 16 7 0 1 24 42 131
2019 3 to 10 years in current department or agency 17 29 25 13 14 1 1 28 47 127
2018 Less than 3 years in current department or agency 5 13 25 30 13 5 10 50 21 76
2018 3 to 10 years in current department or agency 22 29 34 11 3 0 1 14 52 119
2017 Less than 3 years in current department or agency 7 14 32 20 20 2 6 43 22 76
2017 3 to 10 years in current department or agency 22 32 26 13 4 1 2 17 56 121
2014 Less than 3 years in current department or agency 31 14 26 15 10 3 0 26 47 54
2014 3 to 10 years in current department or agency 29 27 23 17 3 0 1 20 57 137

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 19 23 31 18 1 5 52 23 80
2020 3 to 10 years in current department or agency 5 10 37 29 15 1 2 46 16 130
2019 3 to 10 years in current department or agency 13 20 34 22 10 0 1 32 33 125
2018 Less than 3 years in current department or agency 9 17 25 24 8 7 10 38 32 75
2018 3 to 10 years in current department or agency 24 28 29 12 4 0 2 16 54 117
2017 Less than 3 years in current department or agency 8 21 20 21 17 12 2 43 34 76
2017 3 to 10 years in current department or agency 27 29 24 12 5 1 2 18 58 120
2014 Less than 3 years in current department or agency 18 14 26 17 20 3 2 40 33 54
2014 3 to 10 years in current department or agency 12 17 41 20 7 0 1 28 30 137

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 15 33 29 14 3 1 45 21 80
2020 3 to 10 years in current department or agency 10 18 38 21 10 0 2 32 29 130
2019 3 to 10 years in current department or agency 14 23 31 21 10 0 0 32 37 125
2018 Less than 3 years in current department or agency 2 16 39 25 7 5 5 36 20 76
2018 3 to 10 years in current department or agency 18 20 40 14 6 1 1 20 39 119
2017 Less than 3 years in current department or agency 7 20 35 24 7 5 3 33 29 76
2017 3 to 10 years in current department or agency 19 23 34 15 7 1 2 22 43 121
2014 Less than 3 years in current department or agency 22 22 28 9 12 5 2 23 47 54
2014 3 to 10 years in current department or agency 26 25 26 15 5 1 1 20 53 137

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 16 29 26 22 0 0 49 23 80
2020 3 to 10 years in current department or agency 1 11 30 42 15 0 1 57 12 131
2019 3 to 10 years in current department or agency 5 13 31 31 18 0 1 50 18 127
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 34 13 1 0 9 3 84 2 80
2020 3 to 10 years in current department or agency 37 28 17 5 1 8 4 74 7 130
2019 3 to 10 years in current department or agency 42 24 13 10 6 2 4 71 16 127
2018 Less than 3 years in current department or agency 46 20 11 4 6 5 8 76 11 76
2018 3 to 10 years in current department or agency 29 42 8 12 5 3 2 74 17 119
2017 Less than 3 years in current department or agency 42 20 9 6 8 10 5 74 16 77
2017 3 to 10 years in current department or agency 27 38 16 9 6 2 2 67 16 121
2014 Less than 3 years in current department or agency 33 22 12 12 7 10 5 64 22 54
2014 3 to 10 years in current department or agency 28 28 14 15 12 2 1 58 28 137

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 28 6 4 0 0 0 90 4 80
2020 3 to 10 years in current department or agency 61 23 5 6 3 2 0 86 9 130
2019 3 to 10 years in current department or agency 55 21 8 7 7 2 0 77 15 125
2018 Less than 3 years in current department or agency 58 18 9 6 6 1 1 78 13 76
2018 3 to 10 years in current department or agency 41 35 3 13 7 0 0 77 20 118
2017 Less than 3 years in current department or agency 55 26 5 7 5 1 0 82 13 77
2017 3 to 10 years in current department or agency 40 34 6 12 7 0 1 74 20 121
2014 Less than 3 years in current department or agency 45 27 5 17 5 2 0 72 22 54
2014 3 to 10 years in current department or agency 39 25 7 11 15 1 1 66 27 137

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 19 1 0 0 0 0 99 0 80
2020 3 to 10 years in current department or agency 65 27 2 4 1 1 0 93 5 128
2019 3 to 10 years in current department or agency 59 28 3 7 3 0 0 87 10 127
2018 Less than 3 years in current department or agency 67 19 6 1 5 0 1 87 6 75
2018 3 to 10 years in current department or agency 47 39 7 5 2 0 0 86 7 119
2017 Less than 3 years in current department or agency 64 21 4 6 4 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 32 6 9 2 0 0 83 11 120
2014 Less than 3 years in current department or agency 51 31 7 8 2 2 0 83 10 54
2014 3 to 10 years in current department or agency 40 37 6 12 5 0 0 77 17 137

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 39 3 1 0 0 0 96 1 80
2020 3 to 10 years in current department or agency 57 33 3 6 0 2 0 91 6 130
2019 3 to 10 years in current department or agency 57 22 8 9 3 2 0 80 12 126
2018 Less than 3 years in current department or agency 57 32 6 1 2 0 1 90 4 76
2018 3 to 10 years in current department or agency 51 35 7 6 1 0 0 86 7 118

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 10 1 0 8 6 87 1 80
2020 3 to 10 years in current department or agency 61 21 5 5 0 5 2 89 6 130
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 19 4 1 0 0 3 95 1 80
2020 3 to 10 years in current department or agency 65 21 10 2 0 0 2 87 2 130
2019 3 to 10 years in current department or agency 62 25 8 2 2 0 1 88 4 127

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 27 8 5 0 0 0 87 5 80
2020 3 to 10 years in current department or agency 48 34 9 5 4 0 1 83 9 131
2019 3 to 10 years in current department or agency 46 30 9 9 6 0 0 76 15 127
2018 Less than 3 years in current department or agency 48 25 9 6 8 0 4 76 15 75
2018 3 to 10 years in current department or agency 39 38 12 8 2 1 0 78 10 119
2017 Less than 3 years in current department or agency 48 29 10 9 1 3 1 79 11 77
2017 3 to 10 years in current department or agency 40 39 11 6 4 1 0 80 10 121
2014 Less than 3 years in current department or agency 42 30 7 14 5 0 2 73 20 54
2014 3 to 10 years in current department or agency 38 29 16 6 11 0 0 67 17 137

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 21 9 1 2 3 0 88 4 80
2020 3 to 10 years in current department or agency 57 26 7 5 2 2 1 86 7 130

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 24 1 2 0 3 1 96 3 79
2020 3 to 10 years in current department or agency 50 35 6 6 2 0 1 86 8 130
2019 3 to 10 years in current department or agency 45 33 5 11 5 1 0 79 16 127
2018 Less than 3 years in current department or agency 58 22 8 4 5 1 1 83 9 75
2018 3 to 10 years in current department or agency 41 30 12 13 3 1 0 72 16 119
2017 Less than 3 years in current department or agency 62 19 8 9 1 0 1 82 11 77
2017 3 to 10 years in current department or agency 38 40 11 9 2 0 0 78 10 121
2014 Less than 3 years in current department or agency 45 28 7 7 12 0 2 74 19 54
2014 3 to 10 years in current department or agency 37 30 12 10 9 1 0 68 20 137

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 35 65 80
2020 3 to 10 years in current department or agency 42 58 132

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 24 5 1 0 3 7 93 2 80
2020 3 to 10 years in current department or agency 51 21 5 2 1 3 16 89 5 132

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 24 3 4 0 0 0 94 4 80
2020 3 to 10 years in current department or agency 59 25 9 5 1 0 1 84 7 131
2019 3 to 10 years in current department or agency 57 23 6 10 3 0 0 80 14 126
2018 Less than 3 years in current department or agency 59 20 13 0 6 1 1 80 6 75
2018 3 to 10 years in current department or agency 41 35 11 7 5 1 0 77 12 119
2017 Less than 3 years in current department or agency 58 22 8 9 1 1 1 82 10 77
2017 3 to 10 years in current department or agency 47 30 11 9 3 0 0 77 12 121
2014 Less than 3 years in current department or agency 55 16 7 12 8 0 2 72 21 54
2014 3 to 10 years in current department or agency 44 28 10 7 11 0 0 72 18 137
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 8 1 0 9 0 90 1 80
2020 3 to 10 years in current department or agency 41 33 8 6 3 8 0 81 10 130
2019 3 to 10 years in current department or agency 29 41 16 8 5 2 0 71 13 127
2018 Less than 3 years in current department or agency 60 22 9 1 2 4 1 87 4 76
2018 3 to 10 years in current department or agency 32 38 16 7 4 3 0 73 11 119
2017 Less than 3 years in current department or agency 55 22 10 3 3 8 0 84 5 76
2017 3 to 10 years in current department or agency 21 39 16 13 6 4 0 63 21 121
2014 Less than 3 years in current department or agency 32 35 3 18 3 8 0 74 23 54
2014 3 to 10 years in current department or agency 17 30 16 20 13 4 0 49 34 137

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 38 6 0 1 4 0 92 1 80
2020 3 to 10 years in current department or agency 39 40 9 7 2 2 0 81 10 130
2019 3 to 10 years in current department or agency 30 36 17 14 2 1 0 67 17 127
2018 Less than 3 years in current department or agency 53 31 8 4 1 4 0 87 5 76
2018 3 to 10 years in current department or agency 26 38 11 17 5 2 0 66 23 119
2017 Less than 3 years in current department or agency 55 23 5 12 0 5 0 82 12 77
2017 3 to 10 years in current department or agency 18 36 18 16 9 2 0 56 26 120
2014 Less than 3 years in current department or agency 29 27 14 16 9 7 0 59 26 54
2014 3 to 10 years in current department or agency 16 32 18 14 19 1 0 48 34 137

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 41 10 4 0 9 0 85 4 79
2020 3 to 10 years in current department or agency 29 33 16 16 2 5 0 64 19 130
2019 3 to 10 years in current department or agency 17 36 16 19 10 2 0 55 29 127
2018 Less than 3 years in current department or agency 42 30 11 4 5 7 1 78 10 76
2018 3 to 10 years in current department or agency 16 35 16 21 10 2 0 52 32 118
2017 Less than 3 years in current department or agency 42 28 12 12 0 7 0 74 13 77
2017 3 to 10 years in current department or agency 9 30 16 28 14 4 0 40 43 121
2014 Less than 3 years in current department or agency 22 28 12 23 9 7 0 54 33 54
2014 3 to 10 years in current department or agency 10 23 17 28 18 4 0 34 48 137

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 39 10 10 0 5 0 79 10 80
2020 3 to 10 years in current department or agency 30 36 14 15 4 1 0 67 19 132
2019 3 to 10 years in current department or agency 20 30 16 25 7 2 0 51 33 127
2018 Less than 3 years in current department or agency 42 32 14 7 1 2 0 77 9 76
2018 3 to 10 years in current department or agency 24 34 10 23 8 0 0 59 31 119
2017 Less than 3 years in current department or agency 43 25 8 16 4 4 0 71 20 77
2017 3 to 10 years in current department or agency 16 31 17 24 10 1 0 48 34 121
2014 Less than 3 years in current department or agency 18 18 15 31 13 5 0 39 46 54
2014 3 to 10 years in current department or agency 10 30 12 21 24 3 0 41 46 137

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 29 17 10 5 9 1 64 17 80
2020 3 to 10 years in current department or agency 25 30 27 8 2 6 2 59 12 132
2019 3 to 10 years in current department or agency 36 22 27 7 2 5 1 62 10 127
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 44 8 2 0 0 0 90 2 80
2020 3 to 10 years in current department or agency 44 44 6 5 2 0 0 88 6 132
2019 3 to 10 years in current department or agency 53 35 7 4 1 0 0 88 5 127
2018 Less than 3 years in current department or agency 49 36 6 5 1 1 1 87 6 76
2018 3 to 10 years in current department or agency 37 46 11 4 3 0 0 82 7 118
2017 Less than 3 years in current department or agency 57 33 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 32 43 13 8 4 0 0 75 12 121
2014 Less than 3 years in current department or agency 42 43 7 7 0 2 0 86 7 54
2014 3 to 10 years in current department or agency 27 42 14 9 6 1 0 71 15 137

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 47 10 7 1 3 0 81 9 80
2020 3 to 10 years in current department or agency 29 41 13 14 4 0 0 70 18 132
2019 3 to 10 years in current department or agency 23 40 15 17 5 0 0 63 22 127

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 30 13 5 3 5 3 77 9 80
2020 3 to 10 years in current department or agency 43 34 7 11 2 2 0 79 13 130
2019 3 to 10 years in current department or agency 43 33 7 10 4 2 0 78 15 127
2018 Less than 3 years in current department or agency 56 18 11 9 1 3 1 78 10 76
2018 3 to 10 years in current department or agency 43 34 12 8 2 2 0 78 10 118
2017 Less than 3 years in current department or agency 56 21 8 10 2 0 2 78 13 77
2017 3 to 10 years in current department or agency 41 33 12 8 6 1 0 74 14 121
2014 Less than 3 years in current department or agency 47 36 3 12 0 2 0 85 12 54
2014 3 to 10 years in current department or agency 35 31 8 11 11 3 1 69 23 137

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 44 9 1 0 3 0 90 1 80
2020 3 to 10 years in current department or agency 45 39 9 5 1 1 0 85 6 132
2019 3 to 10 years in current department or agency 43 38 8 6 5 1 0 82 10 127
2018 Less than 3 years in current department or agency 59 25 9 4 0 3 1 87 4 76
2018 3 to 10 years in current department or agency 44 43 10 2 2 0 0 86 3 118

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 28 22 3 3 11 4 67 6 80
2020 3 to 10 years in current department or agency 29 25 15 11 8 9 3 61 22 131
2019 3 to 10 years in current department or agency 24 24 16 16 13 4 3 51 31 127
2018 Less than 3 years in current department or agency 49 20 6 10 8 1 6 74 19 76
2018 3 to 10 years in current department or agency 18 24 22 18 11 3 3 45 31 118
2017 Less than 3 years in current department or agency 37 17 17 10 2 12 4 65 15 77
2017 3 to 10 years in current department or agency 15 19 21 19 18 2 5 37 40 121
2014 Less than 3 years in current department or agency 18 10 24 19 14 12 3 33 39 54
2014 3 to 10 years in current department or agency 11 17 16 20 29 6 1 29 54 137

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 18 5 1 3 1 75 6 79
2020 3 to 10 years in current department or agency 38 31 11 13 5 1 1 70 18 132
2019 3 to 10 years in current department or agency 32 29 11 13 12 1 2 63 26 127
2018 Less than 3 years in current department or agency 38 32 9 6 6 6 3 77 14 76
2018 3 to 10 years in current department or agency 27 30 14 17 12 0 0 57 29 118
2017 Less than 3 years in current department or agency 44 17 11 15 4 6 1 67 21 77
2017 3 to 10 years in current department or agency 15 36 14 22 11 1 1 52 34 121
2014 Less than 3 years in current department or agency 25 24 9 18 14 10 0 54 36 54
2014 3 to 10 years in current department or agency 9 31 17 23 21 0 0 40 44 137

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 32 14 14 5 3 0 65 20 80
2020 3 to 10 years in current department or agency 26 31 10 11 15 2 3 61 28 132
2019 3 to 10 years in current department or agency 28 19 11 15 24 0 3 49 40 127
2018 Less than 3 years in current department or agency 23 25 13 16 9 2 13 56 29 76
2018 3 to 10 years in current department or agency 17 24 12 18 28 0 0 41 46 118
2017 Less than 3 years in current department or agency 25 25 9 19 12 9 1 56 34 77
2017 3 to 10 years in current department or agency 14 29 9 20 25 1 1 44 47 121
2014 Less than 3 years in current department or agency 13 15 5 20 31 5 9 34 60 54
2014 3 to 10 years in current department or agency 6 14 14 22 40 2 2 21 65 137

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 16 13 8 1 1 0 77 9 80
2020 3 to 10 years in current department or agency 46 24 13 6 7 0 4 73 14 132
2019 3 to 10 years in current department or agency 43 28 17 5 5 0 2 72 10 127

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 21 22 2 1 1 0 75 4 80
2020 3 to 10 years in current department or agency 57 20 13 5 2 0 3 80 6 130
2019 3 to 10 years in current department or agency 57 24 9 3 3 2 2 84 7 127

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 87 1 1 3 1 7 0 95 4 79
2020 3 to 10 years in current department or agency 81 5 4 1 1 2 5 93 3 132
2019 3 to 10 years in current department or agency 76 7 3 2 5 5 3 90 7 127

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 87 5 1 1 1 1 2 96 3 79
2020 3 to 10 years in current department or agency 85 6 1 0 1 0 7 98 1 132
2019 3 to 10 years in current department or agency 83 5 3 1 2 2 5 94 3 127

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 41 11 4 0 1 1 85 4 80
2020 3 to 10 years in current department or agency 35 47 8 8 1 2 0 83 9 131
2019 3 to 10 years in current department or agency 32 39 15 7 5 2 0 72 12 127
2018 Less than 3 years in current department or agency 41 36 14 4 0 4 1 81 4 76
2018 3 to 10 years in current department or agency 27 39 19 8 7 1 0 67 15 117
2017 Less than 3 years in current department or agency 40 36 10 9 2 3 0 78 12 77
2017 3 to 10 years in current department or agency 22 37 21 14 4 2 0 61 18 121

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 34 5 1 0 3 0 93 1 79
2020 3 to 10 years in current department or agency 53 35 6 6 0 0 0 88 6 132
2019 3 to 10 years in current department or agency 45 37 6 8 3 1 0 83 11 127
2018 Less than 3 years in current department or agency 65 25 6 1 1 1 0 91 3 76
2018 3 to 10 years in current department or agency 48 40 5 4 3 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 30 12 0 4 0 0 85 4 77
2017 3 to 10 years in current department or agency 33 51 5 9 2 1 0 85 11 121
2014 Less than 3 years in current department or agency 52 28 7 7 2 5 0 84 9 54
2014 3 to 10 years in current department or agency 32 35 15 6 10 1 0 67 17 137

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 27 9 4 0 5 0 86 4 80
2020 3 to 10 years in current department or agency 56 33 8 2 0 1 0 90 2 132
2019 3 to 10 years in current department or agency 59 29 7 2 1 2 0 90 3 127
2018 Less than 3 years in current department or agency 61 26 5 0 3 5 0 92 3 76
2018 3 to 10 years in current department or agency 57 33 4 4 3 0 0 89 7 118
2017 Less than 3 years in current department or agency 58 29 6 1 1 5 0 92 2 77
2017 3 to 10 years in current department or agency 46 38 11 2 2 1 0 85 4 121
2014 Less than 3 years in current department or agency 54 22 7 6 2 10 0 84 8 54
2014 3 to 10 years in current department or agency 39 38 15 2 2 4 0 79 5 137

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 10 5 0 4 0 84 5 80
2020 3 to 10 years in current department or agency 57 28 9 3 0 3 1 88 3 131

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 26 4 6 0 5 2 89 7 80
2020 3 to 10 years in current department or agency 51 28 7 7 1 5 1 84 9 131

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 27 0 0 0 0 0 100 0 80
2020 3 to 10 years in current department or agency 62 25 6 7 1 0 0 87 8 131
2019 3 to 10 years in current department or agency 49 33 9 6 3 0 0 83 9 127
2018 Less than 3 years in current department or agency 70 21 2 4 1 0 1 92 5 76
2018 3 to 10 years in current department or agency 53 31 7 6 4 0 0 83 10 118
2017 Less than 3 years in current department or agency 68 18 9 0 4 1 0 87 4 77
2017 3 to 10 years in current department or agency 38 47 11 2 2 0 0 84 5 120
2014 Less than 3 years in current department or agency 58 17 13 9 3 0 0 75 12 54
2014 3 to 10 years in current department or agency 38 31 12 11 8 0 0 69 19 137

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 21 10 2 0 1 0 88 2 80
2020 3 to 10 years in current department or agency 49 28 13 6 4 0 0 77 10 131
2019 3 to 10 years in current department or agency 38 29 17 14 2 0 0 67 16 127
2018 Less than 3 years in current department or agency 64 16 12 4 4 0 0 80 8 76
2018 3 to 10 years in current department or agency 40 23 16 14 6 0 0 63 20 118
2017 Less than 3 years in current department or agency 56 23 13 4 2 1 0 80 6 77
2017 3 to 10 years in current department or agency 22 34 23 8 13 1 0 56 21 121
2014 Less than 3 years in current department or agency 42 24 8 17 9 0 0 66 26 54
2014 3 to 10 years in current department or agency 13 31 24 15 17 1 0 44 32 137

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 20 9 5 0 1 0 86 5 78
2020 3 to 10 years in current department or agency 49 28 14 7 2 1 0 77 9 132
2019 3 to 10 years in current department or agency 37 32 14 14 3 0 0 69 17 126
2018 Less than 3 years in current department or agency 58 23 14 1 4 0 0 81 5 76
2018 3 to 10 years in current department or agency 38 29 16 12 6 0 0 66 18 117
2017 Less than 3 years in current department or agency 50 27 17 3 2 1 0 78 5 77
2017 3 to 10 years in current department or agency 23 39 16 15 6 0 0 62 22 121
2014 Less than 3 years in current department or agency 40 26 3 24 7 0 0 66 31 54
2014 3 to 10 years in current department or agency 11 34 22 15 18 0 0 46 32 137

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 12 5 3 1 0 80 8 80
2020 3 to 10 years in current department or agency 35 34 11 12 5 2 1 70 18 132
2019 3 to 10 years in current department or agency 34 25 16 14 9 1 1 60 24 127
2018 Less than 3 years in current department or agency 47 14 12 12 11 1 1 63 24 76
2018 3 to 10 years in current department or agency 27 23 18 17 13 2 1 51 31 118
2017 Less than 3 years in current department or agency 38 17 21 13 6 3 1 57 20 77
2017 3 to 10 years in current department or agency 16 20 25 18 19 2 0 37 38 121
2014 Less than 3 years in current department or agency 30 18 5 16 19 7 6 55 40 54
2014 3 to 10 years in current department or agency 13 14 26 17 26 4 0 27 45 137
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 40 22 37 80
2020 3 to 10 years in current department or agency 28 32 40 132
2019 3 to 10 years in current department or agency 33 28 39 127
2018 Less than 3 years in current department or agency 50 10 39 76
2018 3 to 10 years in current department or agency 34 31 34 118
2017 Less than 3 years in current department or agency 40 22 38 77
2017 3 to 10 years in current department or agency 31 26 43 121
2014 Less than 3 years in current department or agency 47 14 39 54
2014 3 to 10 years in current department or agency 41 15 44 137

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 3 to 10 years in current department or agency 11 33 51 3 0 3 37
2019 3 to 10 years in current department or agency 14 29 36 12 0 9 42
2018 Less than 3 years in current department or agency 2 7 40 5 43 2 38
2018 3 to 10 years in current department or agency 7 32 34 10 7 10 41
2017 Less than 3 years in current department or agency 4 10 34 3 47 3 31
2017 3 to 10 years in current department or agency 14 21 55 8 0 3 38
2014 Less than 3 years in current department or agency 0 14 51 16 9999 19 25
2014 3 to 10 years in current department or agency 2 12 64 18 9999 3 56
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 131
2019 3 to 10 years in current department or agency 16 84 127
2018 Less than 3 years in current department or agency 7 93 76
2018 3 to 10 years in current department or agency 16 84 119

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 30 70 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 65 35 20
2018 3 to 10 years in current department or agency 65 35 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 35 65 20
2018 3 to 10 years in current department or agency 31 69 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 35 65 20
2018 3 to 10 years in current department or agency 44 56 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 50 50 20
2018 3 to 10 years in current department or agency 67 33 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 35 65 20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 30 70 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 30 70 20
2018 3 to 10 years in current department or agency 25 75 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 20

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 50 50 20
2018 3 to 10 years in current department or agency 62 38 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 20

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 29 71 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 44 56 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 30 70 20
2018 3 to 10 years in current department or agency 25 75 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 26 74 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 25 75 19

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 36 64 18

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 49 51 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 54 46 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 20 16 1 0 29 5 73 2 80
2020 3 to 10 years in current department or agency 34 18 12 4 2 22 8 74 8 131
2019 3 to 10 years in current department or agency 37 20 13 10 4 11 5 68 17 127
2018 Less than 3 years in current department or agency 42 12 11 3 2 22 8 77 7 76
2018 3 to 10 years in current department or agency 22 26 19 12 4 15 2 58 19 118
2017 Less than 3 years in current department or agency 23 12 14 4 4 35 8 62 13 77
2017 3 to 10 years in current department or agency 19 20 23 11 12 13 1 46 27 119
2014 Less than 3 years in current department or agency 18 21 13 2 7 36 3 64 14 54
2014 3 to 10 years in current department or agency 14 19 21 12 19 12 3 39 36 137

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 21 10 0 0 11 0 88 0 79
2020 3 to 10 years in current department or agency 60 26 5 4 2 4 0 90 5 132
2019 3 to 10 years in current department or agency 56 28 9 4 2 1 0 85 6 127
2018 Less than 3 years in current department or agency 66 15 9 1 1 5 3 88 3 76
2018 3 to 10 years in current department or agency 50 35 9 3 2 1 0 86 5 118
2017 Less than 3 years in current department or agency 46 29 7 5 4 8 0 82 10 77
2017 3 to 10 years in current department or agency 29 32 20 11 6 2 1 62 17 121
2014 Less than 3 years in current department or agency 44 15 19 2 7 14 0 68 10 54
2014 3 to 10 years in current department or agency 23 28 18 11 12 7 1 55 25 137
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 132
2019 3 to 10 years in current department or agency 9 91 127
2018 3 to 10 years in current department or agency 10 90 119

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 42 58 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 59 41 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 19 15 1 0 34 3 74 2 79
2020 3 to 10 years in current department or agency 36 18 9 4 1 25 6 79 8 132
2019 3 to 10 years in current department or agency 40 21 14 4 2 14 5 75 8 127
2018 Less than 3 years in current department or agency 42 10 10 1 1 26 10 80 4 76
2018 3 to 10 years in current department or agency 24 24 23 5 3 17 3 60 10 119
2017 Less than 3 years in current department or agency 22 12 14 3 4 37 7 62 13 77
2017 3 to 10 years in current department or agency 19 17 24 7 3 27 2 51 15 121
2014 Less than 3 years in current department or agency 15 10 16 2 2 48 7 57 8 54
2014 3 to 10 years in current department or agency 16 12 26 4 8 30 4 42 18 137

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 20 9 0 0 10 1 90 0 80
2020 3 to 10 years in current department or agency 60 24 5 5 1 5 0 88 6 131
2019 3 to 10 years in current department or agency 61 23 10 4 1 1 1 85 5 127
2018 Less than 3 years in current department or agency 65 18 5 1 1 8 2 92 3 76
2018 3 to 10 years in current department or agency 44 35 13 3 3 3 0 81 5 118
2017 Less than 3 years in current department or agency 47 26 4 4 4 15 0 85 10 77
2017 3 to 10 years in current department or agency 32 34 21 5 2 6 0 71 7 120
2014 Less than 3 years in current department or agency 39 13 19 5 2 21 2 67 9 54
2014 3 to 10 years in current department or agency 28 27 18 4 8 16 0 65 14 137
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 25 13 3 5 0 2 79 8 80
2020 3 to 10 years in current department or agency 51 25 11 4 8 1 1 76 12 132

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 24 20 8 4 0 1 68 12 80
2020 3 to 10 years in current department or agency 46 23 16 9 3 1 1 71 12 131
2019 3 to 10 years in current department or agency 28 31 18 13 10 0 0 59 23 126
2018 Less than 3 years in current department or agency 28 31 23 7 6 0 5 62 14 76
2018 3 to 10 years in current department or agency 21 27 20 12 19 0 1 48 32 119
2017 Less than 3 years in current department or agency 19 27 21 13 14 4 2 49 29 77
2017 3 to 10 years in current department or agency 21 25 25 7 21 1 1 46 28 121

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 19 31 15 15 0 0 39 30 80
2020 3 to 10 years in current department or agency 11 24 29 20 16 0 0 34 37 132
2019 3 to 10 years in current department or agency 10 33 25 21 10 0 0 44 31 126
2018 Less than 3 years in current department or agency 20 37 33 5 1 0 4 59 6 76
2018 3 to 10 years in current department or agency 9 26 29 27 8 0 0 36 35 119
2017 Less than 3 years in current department or agency 18 42 29 4 4 2 3 63 8 77
2017 3 to 10 years in current department or agency 15 22 21 26 15 0 0 37 42 121

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 36 26 13 6 0 0 55 19 80
2020 3 to 10 years in current department or agency 15 26 31 14 13 0 1 42 27 132
2019 3 to 10 years in current department or agency 14 31 26 18 9 0 2 46 27 125
2018 Less than 3 years in current department or agency 33 39 21 2 1 0 4 75 4 76
2018 3 to 10 years in current department or agency 11 33 32 17 8 0 0 44 24 119
2017 Less than 3 years in current department or agency 26 39 24 5 2 2 3 68 7 77
2017 3 to 10 years in current department or agency 15 25 24 21 13 0 2 41 35 121

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 24 23 14 14 1 0 49 28 80
2020 3 to 10 years in current department or agency 12 22 29 18 18 1 0 34 37 131
2019 3 to 10 years in current department or agency 17 26 21 17 17 0 1 44 35 126
2018 Less than 3 years in current department or agency 30 39 20 5 5 0 3 70 10 76
2018 3 to 10 years in current department or agency 5 25 27 27 16 1 0 30 43 118
2017 Less than 3 years in current department or agency 23 25 26 13 5 3 5 52 20 77
2017 3 to 10 years in current department or agency 13 18 22 20 25 0 2 32 46 121

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 20 18 17 10 0 1 55 27 80
2020 3 to 10 years in current department or agency 29 28 25 11 8 0 1 57 19 132
2019 3 to 10 years in current department or agency 38 31 15 11 3 0 2 70 15 126
2018 Less than 3 years in current department or agency 57 30 7 4 0 0 3 89 4 76
2018 3 to 10 years in current department or agency 31 36 18 6 3 1 5 72 9 119
2017 Less than 3 years in current department or agency 48 34 8 0 4 2 4 87 4 77
2017 3 to 10 years in current department or agency 33 30 17 8 8 0 4 66 16 121

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 19 22 17 9 0 0 53 25 79
2020 3 to 10 years in current department or agency 15 34 21 17 13 0 1 49 29 132
2019 3 to 10 years in current department or agency 28 27 23 11 10 0 1 56 21 126
2018 Less than 3 years in current department or agency 47 22 19 7 1 0 4 71 9 76
2018 3 to 10 years in current department or agency 16 34 33 10 7 1 1 50 17 119
2017 Less than 3 years in current department or agency 34 32 21 7 2 2 1 68 10 77
2017 3 to 10 years in current department or agency 18 32 22 20 7 0 1 51 27 121

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 13 18 11 4 0 8 63 17 80
2020 3 to 10 years in current department or agency 25 19 19 13 15 0 10 48 31 131

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 14 6 0 0 0 80 6 80
2020 3 to 10 years in current department or agency 35 36 17 9 2 0 1 71 12 130
2019 3 to 10 years in current department or agency 32 31 25 6 5 0 2 64 11 126
2018 Less than 3 years in current department or agency 38 39 15 5 0 1 1 79 5 76
2018 3 to 10 years in current department or agency 21 38 21 16 3 0 1 59 20 117
2017 Less than 3 years in current department or agency 30 37 17 5 5 3 3 71 11 77
2017 3 to 10 years in current department or agency 27 31 20 15 5 0 2 59 20 121

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 30 24 15 6 0 0 54 21 79
2020 3 to 10 years in current department or agency 17 24 36 13 7 0 2 42 21 132
2019 3 to 10 years in current department or agency 19 30 21 18 10 0 2 50 29 125
2018 Less than 3 years in current department or agency 30 29 28 4 6 3 1 61 10 76
2018 3 to 10 years in current department or agency 8 36 26 18 11 0 1 44 30 118
2017 Less than 3 years in current department or agency 26 32 23 8 5 3 3 62 14 76
2017 3 to 10 years in current department or agency 16 19 26 25 13 1 0 36 39 120

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 20 8 5 0 0 67 13 80
2020 3 to 10 years in current department or agency 27 34 21 10 6 0 2 62 16 131
2019 3 to 10 years in current department or agency 25 29 24 11 10 0 2 55 21 126
2018 Less than 3 years in current department or agency 36 32 16 9 5 1 1 70 14 76
2018 3 to 10 years in current department or agency 17 35 20 21 6 0 1 53 27 118
2017 Less than 3 years in current department or agency 34 24 18 10 8 3 3 62 19 77
2017 3 to 10 years in current department or agency 21 31 23 16 8 1 0 52 24 121

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 22 15 9 0 0 1 76 9 80
2020 3 to 10 years in current department or agency 50 20 15 6 5 0 3 72 12 132
2019 3 to 10 years in current department or agency 44 25 15 9 7 0 0 69 16 127

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 28 27 10 3 0 0 61 12 79
2020 3 to 10 years in current department or agency 30 33 20 7 9 0 1 63 16 132

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 40 18 6 6 0 0 70 12 80
2020 3 to 10 years in current department or agency 32 27 26 11 4 0 0 59 15 132
2019 3 to 10 years in current department or agency 36 25 21 10 7 0 0 62 17 126
2018 Less than 3 years in current department or agency 40 32 17 6 2 1 1 74 8 76
2018 3 to 10 years in current department or agency 29 23 29 12 8 0 0 52 19 118
2017 Less than 3 years in current department or agency 31 35 21 6 2 2 4 69 9 76
2017 3 to 10 years in current department or agency 32 25 28 7 8 0 0 56 15 121

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 24 10 3 4 0 0 84 6 80
2020 3 to 10 years in current department or agency 49 27 15 5 2 0 1 77 8 132
2019 3 to 10 years in current department or agency 68 19 6 5 1 0 1 88 6 125
2018 Less than 3 years in current department or agency 61 19 11 3 4 1 1 82 7 75
2018 3 to 10 years in current department or agency 63 17 11 3 5 0 1 81 8 118
2017 Less than 3 years in current department or agency 63 20 6 4 4 2 1 86 8 77
2017 3 to 10 years in current department or agency 69 19 8 2 2 0 0 88 4 121

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 37 20 6 7 0 0 67 13 80
2020 3 to 10 years in current department or agency 42 33 18 5 3 0 0 74 8 131

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 86 5 3 1 1 0 4 94 3 80
2020 3 to 10 years in current department or agency 82 7 3 2 1 0 5 93 3 132
2019 3 to 10 years in current department or agency 83 6 2 2 2 1 4 93 4 126
2018 Less than 3 years in current department or agency 85 8 1 0 1 1 3 97 1 75
2018 3 to 10 years in current department or agency 75 13 2 3 2 0 5 93 5 118

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 90 5 1 1 1 1 0 96 3 79
2020 3 to 10 years in current department or agency 85 5 2 3 1 2 3 94 4 132
2019 3 to 10 years in current department or agency 72 12 8 1 4 1 2 87 5 127
2018 Less than 3 years in current department or agency 77 11 5 0 5 1 1 90 5 76
2018 3 to 10 years in current department or agency 65 18 9 1 5 1 2 85 6 118
2017 Less than 3 years in current department or agency 75 10 3 2 2 2 5 91 5 77
2017 3 to 10 years in current department or agency 61 11 13 7 5 2 2 74 12 121

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 18 2 0 1 0 0 96 1 79
2020 3 to 10 years in current department or agency 77 13 6 1 0 2 1 93 1 131
2019 3 to 10 years in current department or agency 56 29 9 2 2 1 2 88 3 127
2018 Less than 3 years in current department or agency 60 29 4 1 3 1 1 92 4 75
2018 3 to 10 years in current department or agency 49 36 10 3 1 0 2 86 4 119
2017 Less than 3 years in current department or agency 58 28 3 1 5 2 3 90 6 76
2017 3 to 10 years in current department or agency 52 32 8 5 0 0 2 87 5 121

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 13 5 0 3 0 0 92 3 80
2020 3 to 10 years in current department or agency 71 9 13 2 2 2 0 83 4 131
2019 3 to 10 years in current department or agency 55 22 12 5 4 1 2 79 9 126
2018 Less than 3 years in current department or agency 68 15 8 1 6 1 1 84 8 76
2018 3 to 10 years in current department or agency 48 27 12 7 5 1 1 76 12 118
2017 Less than 3 years in current department or agency 67 14 6 5 2 2 4 86 8 77
2017 3 to 10 years in current department or agency 47 26 12 10 3 1 1 74 13 120

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 18 0 0 0 0 8 100 0 80
2020 3 to 10 years in current department or agency 72 9 2 0 2 1 15 96 2 132
2019 3 to 10 years in current department or agency 59 13 6 1 0 0 22 92 1 127
2018 Less than 3 years in current department or agency 61 6 5 0 0 1 26 94 0 76
2018 3 to 10 years in current department or agency 50 15 5 3 0 0 27 90 3 118
2017 Less than 3 years in current department or agency 64 5 2 0 0 2 28 98 0 76
2017 3 to 10 years in current department or agency 55 14 4 3 0 1 23 90 5 121

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 11 5 0 1 0 0 94 1 80
2020 3 to 10 years in current department or agency 75 14 4 1 0 2 4 94 2 132
2019 3 to 10 years in current department or agency 74 16 6 0 0 0 5 94 0 127
2018 Less than 3 years in current department or agency 75 13 2 1 0 1 8 96 1 76
2018 3 to 10 years in current department or agency 63 23 9 1 0 1 4 90 1 119
2017 Less than 3 years in current department or agency 68 13 7 0 1 2 9 91 1 77
2017 3 to 10 years in current department or agency 71 20 4 0 0 1 4 96 0 121

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 13 11 2 8 0 0 78 10 80
2020 3 to 10 years in current department or agency 78 14 3 1 2 1 1 94 3 131
2019 3 to 10 years in current department or agency 81 8 2 2 5 0 3 92 7 127
2018 Less than 3 years in current department or agency 58 7 6 15 7 0 6 69 24 76
2018 3 to 10 years in current department or agency 66 17 6 2 5 1 3 86 7 119
2017 Less than 3 years in current department or agency 37 8 13 14 25 2 1 46 40 77
2017 3 to 10 years in current department or agency 60 19 11 6 2 1 2 81 8 121

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 21 14 9 1 0 0 76 10 80
2020 3 to 10 years in current department or agency 44 26 22 3 3 2 1 71 6 132
2019 3 to 10 years in current department or agency 54 23 13 5 2 0 3 80 7 125
2018 Less than 3 years in current department or agency 53 20 18 1 2 0 5 77 4 76
2018 3 to 10 years in current department or agency 44 27 16 7 4 0 2 72 12 118
2017 Less than 3 years in current department or agency 62 19 9 3 0 2 5 87 4 77
2017 3 to 10 years in current department or agency 53 24 16 3 1 0 3 80 4 120

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 46 12 4 4 1 0 80 8 79
2020 3 to 10 years in current department or agency 26 35 25 10 2 1 0 62 13 132

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 39 34 10 5 0 0 51 15 80
2020 3 to 10 years in current department or agency 10 26 41 16 5 1 1 36 22 132
2019 3 to 10 years in current department or agency 11 32 38 15 3 0 0 43 18 127
2018 Less than 3 years in current department or agency 23 34 30 8 2 1 1 58 11 76
2018 3 to 10 years in current department or agency 7 29 43 18 3 0 0 36 21 119
2017 Less than 3 years in current department or agency 9 38 44 5 4 0 0 47 9 77
2017 3 to 10 years in current department or agency 7 25 40 20 8 0 0 32 28 121

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 21 34 28 4 0 0 32 34 79
2020 3 to 10 years in current department or agency 15 24 36 18 8 0 0 25 39 132
2019 3 to 10 years in current department or agency 12 21 42 17 8 0 1 25 33 127
2018 Less than 3 years in current department or agency 2 22 33 26 15 1 0 42 24 76
2018 3 to 10 years in current department or agency 4 27 41 21 7 1 0 28 31 119
2017 Less than 3 years in current department or agency 4 11 45 24 14 2 1 39 16 77
2017 3 to 10 years in current department or agency 8 26 45 13 7 0 0 20 35 120

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 43 4 4 0 3 0 92 4 80
2020 3 to 10 years in current department or agency 43 42 10 4 1 0 0 86 5 132
2019 3 to 10 years in current department or agency 45 38 9 6 2 0 0 83 8 126
2018 Less than 3 years in current department or agency 37 36 14 5 3 5 1 77 8 76
2018 3 to 10 years in current department or agency 30 56 10 2 1 0 0 87 3 119
2017 Less than 3 years in current department or agency 22 43 17 8 2 8 0 70 11 77
2017 3 to 10 years in current department or agency 21 51 16 10 2 0 0 73 11 119

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 33 10 6 0 6 0 82 7 80
2020 3 to 10 years in current department or agency 45 32 10 9 4 2 0 78 12 131

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 26 10 6 3 2 0 81 9 80
2020 3 to 10 years in current department or agency 38 30 9 16 5 2 0 69 22 132

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 24 6 0 1 6 0 92 1 80
2020 3 to 10 years in current department or agency 52 26 14 2 1 2 1 81 4 132

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 32 13 5 1 3 0 81 7 80
2020 3 to 10 years in current department or agency 36 37 16 9 2 0 0 73 11 132
2019 3 to 10 years in current department or agency 35 34 12 13 4 2 0 71 17 126
2018 Less than 3 years in current department or agency 45 31 10 7 3 2 1 79 10 76
2018 3 to 10 years in current department or agency 25 43 12 16 4 1 0 68 20 119
2017 Less than 3 years in current department or agency 35 35 14 7 5 4 0 73 12 76
2017 3 to 10 years in current department or agency 13 40 19 18 7 3 0 55 26 121

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 36 4 3 0 1 0 94 3 80
2020 3 to 10 years in current department or agency 59 35 4 2 0 0 0 93 2 132

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 26 6 1 0 0 0 92 1 80
2020 3 to 10 years in current department or agency 59 32 5 4 0 0 0 91 4 132

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 15 3 0 1 1 81 3 79
2020 3 to 10 years in current department or agency 53 30 11 5 0 0 1 84 5 131

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 26 9 0 0 1 1 91 0 80
2020 3 to 10 years in current department or agency 65 26 8 0 0 0 2 92 0 130

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 22 4 0 0 5 0 96 0 79
2020 3 to 10 years in current department or agency 73 14 7 0 0 3 3 93 0 132

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 20 8 1 0 2 0 91 1 80
2020 3 to 10 years in current department or agency 62 29 5 3 0 1 0 91 3 130

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 26 8 3 1 1 0 88 4 80
2020 3 to 10 years in current department or agency 56 31 6 5 1 1 0 88 6 132

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 21 6 0 0 0 0 94 0 80
2020 3 to 10 years in current department or agency 72 20 5 2 1 0 0 92 3 132

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 48 39 3 10 0 0 0 87 10 33
2019 Less than 3 years in current department or agency 29 35 7 0 7 7 14 82 9 14
2019 3 to 10 years in current department or agency 28 52 14 6 0 0 0 80 6 35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 100 0 33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 46 30 9 9 6 0 0 76 15 33
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 80
2020 3 to 10 years in current department or agency 6 94 132

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 79
2020 3 to 10 years in current department or agency 11 89 132
2019 3 to 10 years in current department or agency 20 80 127
2017 Less than 3 years in current department or agency 17 83 77
2017 3 to 10 years in current department or agency 23 77 121
2014 Less than 3 years in current department or agency 23 77 54
2014 3 to 10 years in current department or agency 19 81 137

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 51 49 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 92 8 14
2019 3 to 10 years in current department or agency 84 16 25
2017 Less than 3 years in current department or agency 59 41 13
2017 3 to 10 years in current department or agency 76 24 28
2014 Less than 3 years in current department or agency 77 23 12
2014 3 to 10 years in current department or agency 69 31 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 61 39 0 0 0 0 0 100 0 13
2017 3 to 10 years in current department or agency 43 43 9 5 0 0 0 86 5 21
2014 3 to 10 years in current department or agency 51 22 16 5 5 0 0 73 11 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 32 5 1 0 3 3 93 1 80
2020 3 to 10 years in current department or agency 56 30 3 2 2 2 5 93 4 132
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 47 14 3 56 44 80
2020 3 to 10 years in current department or agency 40 40 19 1 50 50 132

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 54

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 22 35 9 13 20 0 0 58 33 54

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 4 27 9 27 31 0 2 32 59 54

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 20 13 2 4 2 6 79 7 80
2020 3 to 10 years in current department or agency 53 20 10 5 5 0 7 79 11 132
2019 3 to 10 years in current department or agency 50 19 13 5 7 1 6 74 13 126
2018 Less than 3 years in current department or agency 58 18 9 5 1 0 9 84 7 76
2018 3 to 10 years in current department or agency 46 23 11 9 7 0 5 72 16 119
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