2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 41 44 6 9 0 0 0 84 9 32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 100 0 0 0 0 0 0 100 0 32
2017 EC 70 30 0 0 0 0 0 100 0 24
2014 EC 84 4 4 4 0 0 4 92 4 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 48 3 15 0 0 0 82 15 33
2019 EC 68 19 3 6 0 3 0 90 7 31
2017 EC 67 25 4 4 0 0 0 92 4 24
2014 EC 48 20 4 24 4 0 0 68 28 25

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 39 9 9 0 0 0 82 9 33
2019 EC 32 48 13 3 0 3 0 83 3 31
2018 EC 39 35 16 10 0 0 0 74 10 31
2018 EC-05 40 40 10 10 0 0 0 80 10 10
2017 EC 33 37 8 22 0 0 0 70 22 24
2014 EC 12 52 4 28 4 0 0 64 32 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 70 18 6 6 0 0 0 88 6 33
2019 EC 71 19 6 3 0 0 0 90 3 31
2017 EC 53 33 4 10 0 0 0 86 10 24
2014 EC 48 28 12 12 0 0 0 76 12 25

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 42 15 6 3 0 0 76 9 33
2019 EC 45 48 3 3 0 0 0 94 3 31
2018 EC 48 29 13 10 0 0 0 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 53 29 4 14 0 0 0 82 14 24
2014 EC 36 28 12 20 4 0 0 64 24 25

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 34 47 16 3 0 0 0 81 3 32
2019 EC 39 45 3 6 6 0 0 84 13 31
2018 EC 50 33 13 0 3 0 0 83 3 30
2018 EC-05 50 30 20 0 0 0 0 80 0 10
2017 EC 12 49 12 22 4 0 0 61 26 24
2014 EC 28 56 8 4 4 0 0 84 8 25

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 36 15 3 3 3 0 78 6 33
2019 EC 39 45 10 3 3 0 0 84 6 31
2018 EC 35 42 13 10 0 0 0 77 10 31
2018 EC-05 40 50 10 0 0 0 0 90 0 10
2017 EC 29 41 8 8 14 0 0 70 22 24
2014 EC 16 48 12 16 8 0 0 64 24 25

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 34 50 3 13 0 0 0 84 13 32
2019 EC 19 52 13 13 3 0 0 71 16 31
2018 EC 23 48 16 10 3 0 0 71 13 31
2018 EC-05 0 70 10 10 10 0 0 70 20 10
2017 EC 25 29 20 22 4 0 0 53 26 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 64 27 9 0 0 0 0 91 0 33
2019 EC 52 29 10 6 3 0 0 81 10 31
2018 EC 53 37 10 0 0 0 0 90 0 30
2017 EC 45 34 4 12 4 0 0 79 16 24
2014 EC 32 60 4 4 0 0 0 92 4 25

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 33 18 6 0 0 0 76 6 33
2019 EC 39 35 10 10 3 3 0 77 13 31
2018 EC 43 37 7 10 3 0 0 80 13 30
2017 EC 20 45 4 16 14 0 0 66 30 24

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 52 27 21 0 0 0 0 79 0 33
2019 EC 39 35 16 6 3 0 0 74 10 31
2018 EC 45 48 7 0 0 0 0 93 0 29
2017 EC 33 49 14 4 0 0 0 82 4 24
2014 EC 48 44 4 4 0 0 0 92 4 25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 39 21 0 0 0 0 79 0 33
2019 EC 42 35 10 6 3 3 0 80 10 31
2018 EC 40 47 10 0 3 0 0 87 3 30
2017 EC 24 45 12 10 8 0 0 70 18 24
2014 EC 32 44 12 12 0 0 0 76 12 25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 47 34 16 3 0 0 0 81 3 32
2019 EC 48 29 13 6 3 0 0 77 10 31
2018 EC 37 37 23 3 0 0 0 73 3 30
2017 EC 37 33 12 14 4 0 0 70 18 24
2014 EC 36 36 4 20 4 0 0 72 24 25

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 24 61 12 0 0 0 3 88 0 33
2019 EC 35 39 10 13 0 0 3 77 13 31
2018 EC 30 43 23 3 0 0 0 73 3 30
2017 EC 29 25 22 16 4 0 4 56 21 24
2014 EC 24 40 16 8 4 0 8 69 13 25

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 39 12 3 0 0 0 85 3 33
2019 EC 35 42 16 3 3 0 0 77 6 31
2018 EC 47 40 10 0 3 0 0 87 3 30
2017 EC 24 37 22 12 4 0 0 61 16 24
2014 EC 24 52 12 8 4 0 0 76 12 25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 24 33 9 6 0 0 52 15 33
2019 EC 23 35 35 3 3 0 0 58 6 31
2018 EC 35 45 16 0 3 0 0 81 3 31
2018 EC-05 20 50 30 0 0 0 0 70 0 10
2017 EC 30 49 12 8 0 0 0 80 8 24
2014 EC 16 52 20 8 4 0 0 68 12 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 6 33 42 9 6 3 0 16 41 33
2019 EC 10 29 35 13 13 0 0 26 39 31
2018 EC 0 19 52 23 3 0 3 27 20 31
2018 EC-05 0 20 50 30 0 0 0 30 20 10
2017 EC 12 29 42 8 8 0 0 16 41 24
2014 EC 4 20 56 12 8 0 0 20 24 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 6 3 21 36 30 3 0 69 9 33
2019 EC 10 3 35 26 26 0 0 52 13 31
2018 EC 3 26 45 13 10 0 3 23 30 31
2018 EC-05 10 30 50 0 10 0 0 10 40 10
2017 EC 29 8 22 33 8 0 0 41 37 24
2014 EC 12 24 44 12 8 0 0 20 36 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 3 15 39 30 12 0 0 42 18 33
2019 EC 6 19 39 26 6 3 0 33 27 31
2018 EC 10 29 32 10 16 0 3 27 40 31
2018 EC-05 10 30 50 10 0 0 0 10 40 10
2017 EC 25 22 37 8 8 0 0 16 47 24
2014 EC 28 40 16 16 0 0 0 16 68 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 9 16 41 22 9 3 0 32 26 32
2019 EC 10 21 38 17 14 0 0 31 31 29
2018 EC 0 23 42 29 3 0 3 33 23 31
2018 EC-05 0 30 40 30 0 0 0 30 30 10
2017 EC 4 29 34 29 4 0 0 33 33 24
2014 EC 16 24 44 16 0 0 0 16 40 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 18 21 24 21 12 3 0 34 41 33
2019 EC 10 20 20 20 27 3 0 48 31 30
2018 EC 10 16 32 23 16 0 3 40 27 31
2018 EC-05 10 30 20 30 10 0 0 40 40 10
2017 EC 4 22 41 29 4 0 0 33 26 24
2014 EC 20 16 36 24 0 4 0 25 37 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 3 15 18 30 30 0 3 63 19 33
2019 EC 6 13 26 26 23 3 3 52 21 31
2018 EC 6 19 32 26 13 0 3 40 27 31
2018 EC-05 20 0 50 20 10 0 0 30 20 10
2017 EC 20 4 34 25 8 4 4 36 27 24
2014 EC 8 24 28 32 4 0 4 37 33 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 3 9 45 24 18 0 0 42 12 33
2019 EC 10 23 27 20 17 3 0 38 34 30
2018 EC 6 16 48 19 6 0 3 27 23 31
2018 EC-05 10 10 60 20 0 0 0 20 20 10
2017 EC 16 22 41 16 4 0 0 20 38 24
2014 EC 24 28 24 16 4 4 0 21 54 25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 6 18 24 33 18 0 0 52 24 33
2019 EC 3 32 16 29 19 0 0 48 35 31
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 33 27 0 0 9 0 70 0 33
2019 EC 48 26 13 3 0 3 6 82 4 31
2018 EC 32 26 16 3 6 6 10 69 12 31
2018 EC-05 40 30 20 0 0 0 10 78 0 10
2017 EC 33 25 0 21 14 4 4 63 37 24
2014 EC 32 20 24 12 0 4 8 59 14 25

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 24 9 9 0 0 0 82 9 33
2019 EC 55 29 3 10 0 3 0 87 10 31
2018 EC 45 23 13 13 3 3 0 70 17 31
2018 EC-05 30 40 20 10 0 0 0 70 10 10
2017 EC 41 33 4 12 10 0 0 74 22 24
2014 EC 48 28 12 8 4 0 0 76 12 25

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 82 15 3 0 0 0 0 97 0 33
2019 EC 74 19 3 3 0 0 0 94 3 31
2018 EC 58 23 16 3 0 0 0 81 3 31
2018 EC-05 50 30 20 0 0 0 0 80 0 10
2017 EC 53 29 4 14 0 0 0 82 14 24
2014 EC 40 40 16 0 4 0 0 80 4 25

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 48 33 12 3 0 3 0 84 3 33
2019 EC 71 13 6 10 0 0 0 84 10 31
2018 EC 61 32 6 0 0 0 0 94 0 31
2018 EC-05 70 30 0 0 0 0 0 100 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 21 12 6 0 3 0 81 6 33
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 73 18 9 0 0 0 0 91 0 33
2019 EC 77 10 10 0 0 0 3 90 0 31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 39 9 3 3 0 0 85 6 33
2019 EC 43 30 17 7 3 0 0 73 10 30
2018 EC 39 35 13 6 3 0 3 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 24 45 8 18 4 0 0 70 22 24
2014 EC 28 48 8 8 8 0 0 76 16 25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 27 9 0 3 6 0 87 3 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 56 31 9 3 0 0 0 88 3 32
2019 EC 45 39 10 3 0 3 0 87 3 31
2018 EC 42 23 13 13 6 3 0 67 20 31
2018 EC-05 30 40 0 20 10 0 0 70 30 10
2017 EC 49 16 12 18 4 0 0 66 22 24
2014 EC 36 24 12 8 20 0 0 60 28 25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 30 70 33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 30 3 0 0 3 9 97 0 33

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 61 30 9 0 0 0 0 91 0 33
2019 EC 65 23 3 6 0 3 0 90 7 31
2018 EC 39 32 19 3 3 3 0 73 7 31
2018 EC-05 30 40 10 10 10 0 0 70 20 10
2017 EC 33 29 14 16 8 0 0 61 25 24
2014 EC 48 40 4 0 8 0 0 88 8 25
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 36 6 6 0 9 0 87 7 33
2019 EC 39 42 13 0 3 3 0 83 3 31
2018 EC 52 32 13 0 0 3 0 87 0 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10
2017 EC 41 29 14 8 4 4 0 73 13 24
2014 EC 20 36 20 20 0 4 0 58 21 25

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 42 3 0 3 6 0 94 3 33
2019 EC 33 40 13 10 0 3 0 76 10 30
2018 EC 39 42 13 3 0 3 0 83 3 31
2018 EC-05 40 40 10 10 0 0 0 80 10 10
2017 EC 45 26 12 8 4 4 0 74 13 24
2014 EC 16 40 16 20 0 8 0 61 22 25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 45 12 3 0 3 0 84 3 33
2019 EC 26 45 13 13 0 3 0 73 13 31
2018 EC 35 26 16 16 3 3 0 63 20 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 20 51 0 16 12 0 0 71 29 24
2014 EC 4 32 12 44 4 4 0 38 50 25

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 39 15 9 3 3 0 72 13 33
2019 EC 19 35 13 26 3 3 0 57 30 31
2018 EC 29 32 16 16 3 3 0 63 20 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 16 49 18 8 8 0 0 66 16 24
2014 EC 4 48 0 36 8 4 0 54 46 25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 9 39 30 9 3 6 3 53 13 33
2019 EC 23 19 23 16 6 10 3 48 26 31
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 48 6 3 3 0 0 88 6 33
2019 EC 50 43 7 0 0 0 0 93 0 30
2018 EC 32 39 16 10 0 3 0 73 10 31
2018 EC-05 30 40 20 10 0 0 0 70 10 10
2017 EC 41 42 8 4 4 0 0 84 8 24
2014 EC 24 48 16 12 0 0 0 72 12 25

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 55 12 3 3 6 0 81 6 33
2019 EC 23 42 16 13 0 6 0 69 14 31

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 30 12 15 3 0 0 70 18 33
2019 EC 42 39 6 6 0 3 3 86 7 31
2018 EC 39 35 13 10 0 3 0 77 10 31
2018 EC-05 50 30 10 10 0 0 0 80 10 10
2017 EC 41 29 14 8 8 0 0 70 16 24
2014 EC 32 24 12 24 0 8 0 61 26 25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 52 15 6 0 0 0 79 6 33
2019 EC 52 35 6 6 0 0 0 87 6 31
2018 EC 48 39 10 0 0 3 0 90 0 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 38 22 19 13 3 3 3 63 17 32
2019 EC 23 32 16 16 3 10 0 61 21 31
2018 EC 23 29 13 16 6 3 10 59 26 31
2018 EC-05 20 40 0 30 0 0 10 67 33 10
2017 EC 4 16 37 18 16 4 4 22 37 24
2014 EC 4 24 20 28 8 16 0 33 43 25

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 39 24 3 3 3 0 69 6 33
2019 EC 23 55 3 0 10 10 0 86 11 31
2018 EC 29 35 13 13 6 3 0 67 20 31
2018 EC-05 20 50 0 20 10 0 0 70 30 10
2017 EC 12 25 16 29 18 0 0 37 47 24
2014 EC 0 36 12 36 16 0 0 36 52 25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 24 39 3 18 12 3 0 66 31 33
2019 EC 32 23 16 13 10 6 0 59 24 31
2018 EC 19 35 16 13 13 0 3 57 27 31
2018 EC-05 20 40 10 20 10 0 0 60 30 10
2017 EC 16 21 8 24 30 0 0 37 55 24
2014 EC 4 4 16 32 40 0 4 8 75 25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 24 6 9 3 0 3 81 13 33
2019 EC 45 13 26 6 3 3 3 62 10 31

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 30 18 3 0 0 3 78 3 33
2019 EC 50 27 13 3 0 3 3 82 4 30

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 88 3 3 0 0 3 3 97 0 33
2019 EC 84 6 0 0 6 3 0 93 7 31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 94 3 0 0 0 0 3 100 0 32
2019 EC 84 6 3 0 0 3 3 97 0 31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 45 24 3 0 0 0 73 3 33
2019 EC 32 48 10 0 3 6 0 86 3 31
2018 EC 32 35 23 3 3 3 0 70 7 31
2018 EC-05 40 40 20 0 0 0 0 80 0 10
2017 EC 25 33 20 14 4 4 0 60 19 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 52 36 6 6 0 0 0 88 6 33
2019 EC 42 42 3 6 0 6 0 90 7 31
2018 EC 53 33 7 3 0 3 0 90 3 30
2017 EC 49 29 10 12 0 0 0 78 12 24
2014 EC 24 40 16 12 0 8 0 69 13 25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 27 21 3 0 6 0 74 3 33
2019 EC 61 26 6 3 0 3 0 90 3 31
2018 EC 43 47 7 0 0 3 0 93 0 30
2017 EC 49 38 12 0 0 0 0 88 0 24
2014 EC 40 40 12 0 0 8 0 87 0 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 21 30 3 0 3 3 65 3 33

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 30 9 12 0 3 0 78 13 33

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 72 22 3 3 0 0 0 94 3 32
2019 EC 61 23 10 3 0 3 0 87 3 31
2018 EC 63 23 3 7 0 0 3 90 7 30
2017 EC 49 41 6 0 4 0 0 90 4 24
2014 EC 40 40 12 4 4 0 0 80 8 25

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 27 12 0 3 0 0 85 3 33
2019 EC 52 23 16 10 0 0 0 74 10 31
2018 EC 50 27 10 10 3 0 0 77 13 30
2017 EC 25 41 22 8 4 0 0 66 12 24
2014 EC 4 44 36 8 4 4 0 50 13 25

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 27 15 0 3 0 0 82 3 33
2019 EC 41 34 14 10 0 0 0 76 10 29
2018 EC 47 30 17 3 3 0 0 77 7 30
2017 EC 25 29 30 12 4 0 0 53 16 24
2014 EC 4 52 32 12 0 0 0 56 12 25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 42 12 6 6 0 0 76 12 33
2019 EC 39 29 13 10 10 0 0 68 19 31
2018 EC 33 23 17 17 7 0 3 59 24 30
2017 EC 8 21 29 30 12 0 0 29 43 24
2014 EC 12 20 36 16 4 12 0 36 23 25
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EC 45 18 36 33
2019 EC 42 23 35 31
2018 EC 52 10 39 31
2018 EC-05 80 10 10 10
2017 EC 59 16 25 24
2014 EC 52 4 44 25

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EC 0 40 40 7 13 0 15
2019 EC 8 23 46 8 8 8 13
2018 EC 6 38 44 6 6 0 16
2017 EC 7 21 58 7 7 0 14
2014 EC 0 8 92 0 9999 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 33
2019 EC 0 100 30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 25 25 19 0 0 28 3 73 0 32
2019 EC 27 20 17 3 0 17 17 70 5 30
2018 EC 29 26 19 6 0 10 10 68 8 31
2018 EC-05 30 40 20 0 0 10 0 78 0 10
2017 EC 16 16 16 12 8 30 0 47 29 24
2014 EC 8 4 24 8 12 40 4 21 36 25

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 21 15 0 0 9 0 83 0 33
2019 EC 63 23 3 0 0 10 0 96 0 30
2018 EC 58 32 3 3 0 3 0 93 3 31
2018 EC-05 80 20 0 0 0 0 0 100 0 10
2017 EC 20 49 16 14 0 0 0 70 14 24
2014 EC 12 28 16 12 4 28 0 56 22 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 31 22 19 0 0 25 3 74 0 32
2019 EC 26 13 19 0 0 26 16 67 0 31
2018 EC 26 19 16 3 0 23 13 70 5 31
2018 EC-05 30 30 20 0 0 20 0 75 0 10
2017 EC 12 20 12 14 0 41 0 56 23 24
2014 EC 4 8 24 0 0 56 8 33 0 25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 50 25 13 3 0 9 0 83 3 32
2019 EC 61 23 6 0 0 10 0 93 0 31
2018 EC 55 32 0 3 0 6 3 96 4 31
2018 EC-05 80 20 0 0 0 0 0 100 0 10
2017 EC 29 41 16 6 0 8 0 76 6 24
2014 EC 12 40 8 4 0 32 4 81 6 25
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 52 30 6 3 9 0 0 82 12 33

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 61 12 15 6 3 3 0 75 9 33
2019 EC 26 39 13 6 16 0 0 65 23 31
2018 EC 13 39 19 16 10 0 3 53 27 31
2018 EC-05 0 30 30 30 10 0 0 30 40 10
2017 EC 16 12 29 26 16 0 0 29 42 24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 12 30 24 12 0 0 33 36 33
2019 EC 23 19 29 19 10 0 0 42 29 31
2018 EC 19 32 39 3 3 0 3 53 7 31
2018 EC-05 20 50 20 10 0 0 0 70 10 10
2017 EC 18 25 37 12 8 0 0 42 20 24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 30 30 12 6 0 0 52 18 33
2019 EC 27 23 30 10 10 0 0 50 20 30
2018 EC 23 35 35 3 0 0 3 60 3 31
2018 EC-05 20 50 30 0 0 0 0 70 0 10
2017 EC 18 41 29 8 4 0 0 59 12 24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 21 24 6 18 0 0 52 24 33
2019 EC 32 13 26 13 16 0 0 45 29 31
2018 EC 19 26 29 23 0 0 3 47 23 31
2018 EC-05 20 20 40 20 0 0 0 40 20 10
2017 EC 21 26 25 25 4 0 0 47 29 24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 12 24 24 9 3 0 41 34 33
2019 EC 35 26 26 10 3 0 0 61 13 31
2018 EC 45 35 10 0 6 0 3 83 7 31
2018 EC-05 60 30 10 0 0 0 0 90 0 10
2017 EC 39 41 12 8 0 0 0 80 8 24

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 22 22 28 19 9 0 0 44 28 32
2019 EC 32 23 16 19 10 0 0 55 29 31
2018 EC 35 23 29 6 3 0 3 60 10 31
2018 EC-05 30 40 30 0 0 0 0 70 0 10
2017 EC 29 29 30 8 4 0 0 57 12 24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 55 9 9 12 9 0 6 68 23 33

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 42 18 6 0 0 0 76 6 33
2019 EC 23 26 39 10 3 0 0 48 13 31
2018 EC 19 42 26 6 3 3 0 63 10 31
2018 EC-05 10 50 40 0 0 0 0 60 0 10
2017 EC 12 49 22 16 0 0 0 62 16 24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 24 27 12 6 0 0 55 18 33
2019 EC 16 39 26 19 0 0 0 55 19 31
2018 EC 16 45 23 10 3 3 0 63 13 31
2018 EC-05 10 40 40 10 0 0 0 50 10 10
2017 EC 16 18 33 25 8 0 0 34 33 24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 39 12 9 3 0 0 76 12 33
2019 EC 23 35 23 13 6 0 0 58 19 31
2018 EC 19 29 26 23 0 3 0 50 23 31
2018 EC-05 20 30 20 30 0 0 0 50 30 10
2017 EC 10 33 12 37 8 0 0 42 45 24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 61 24 3 9 3 0 0 85 12 33
2019 EC 42 39 6 13 0 0 0 81 13 31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 36 27 6 0 0 0 67 6 33

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 18 24 9 3 0 0 64 12 33
2019 EC 47 23 7 13 7 3 0 72 21 30
2018 EC 39 35 16 6 0 3 0 77 7 31
2018 EC-05 50 50 0 0 0 0 0 100 0 10
2017 EC 34 37 21 4 4 0 0 71 8 24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 48 24 18 6 3 0 0 73 9 33
2019 EC 71 10 3 10 0 3 3 86 10 31
2018 EC 77 10 6 3 0 3 0 90 3 31
2018 EC-05 80 10 10 0 0 0 0 90 0 10
2017 EC 75 4 12 8 0 0 0 79 8 24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 36 21 3 9 0 0 67 12 33

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 94 0 3 3 0 0 0 94 3 33
2019 EC 71 3 6 10 0 3 6 82 11 31
2018 EC 77 10 3 0 0 3 6 96 0 31
2018 EC-05 90 0 0 0 0 0 10 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 94 3 3 0 0 0 0 97 0 33
2019 EC 81 3 3 3 3 3 3 90 7 31
2018 EC 68 10 13 0 0 3 6 86 0 31
2018 EC-05 100 0 0 0 0 0 0 100 0 10
2017 EC 62 22 4 8 4 0 0 84 12 24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 72 22 3 0 0 3 0 97 0 32
2019 EC 61 23 3 0 3 6 3 93 4 31
2018 EC 68 16 6 6 0 3 0 87 7 31
2018 EC-05 70 30 0 0 0 0 0 100 0 10
2017 EC 62 30 0 8 0 0 0 92 8 24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 82 9 3 3 0 3 0 94 3 33
2019 EC 48 29 10 3 0 6 3 86 4 31
2018 EC 39 29 23 0 6 3 0 70 7 31
2018 EC-05 40 40 20 0 0 0 0 80 0 10
2017 EC 58 18 4 16 4 0 0 75 21 24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 76 9 3 0 0 0 12 97 0 33
2019 EC 65 13 3 3 0 3 13 92 4 31
2018 EC 43 7 10 3 0 3 33 79 5 30
2018 EC-05 40 0 0 0 0 0 60 100 0 10
2017 EC 62 8 0 0 0 0 30 100 0 24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 91 9 0 0 0 0 0 100 0 33
2019 EC 70 20 3 0 0 3 3 96 0 30
2018 EC 77 10 3 0 0 3 6 96 0 31
2018 EC-05 80 10 0 0 0 0 10 100 0 10
2017 EC 71 16 0 0 0 0 12 100 0 24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 82 3 3 6 6 0 0 85 12 33
2019 EC 81 10 3 0 3 0 3 93 3 31
2018 EC 71 6 10 6 6 0 0 77 13 31
2018 EC-05 70 10 10 0 10 0 0 80 10 10
2017 EC 63 8 8 4 12 0 4 75 17 24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 52 36 9 3 0 0 0 88 3 33
2019 EC 61 23 13 0 0 0 3 87 0 31
2018 EC 58 19 13 6 3 0 0 77 10 31
2018 EC-05 70 10 20 0 0 0 0 80 0 10
2017 EC 63 16 12 4 0 0 4 83 4 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 30 21 6 6 0 0 67 12 33

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 18 24 39 15 3 0 0 42 18 33
2019 EC 16 39 35 10 0 0 0 55 10 31
2018 EC 13 48 23 13 0 0 3 63 13 31
2018 EC-05 20 50 20 10 0 0 0 70 10 10
2017 EC 0 37 51 4 8 0 0 37 12 24

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 16 31 22 19 13 0 0 31 47 32
2019 EC 0 29 35 19 16 0 0 35 29 31
2018 EC 0 19 48 16 16 0 0 32 19 31
2018 EC-05 0 20 60 10 10 0 0 20 20 10
2017 EC 12 12 55 12 8 0 0 21 25 24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 55 9 6 0 0 0 85 6 33
2019 EC 39 45 3 6 0 6 0 90 7 31
2018 EC 26 55 16 0 0 3 0 83 0 31
2018 EC-05 30 50 20 0 0 0 0 80 0 10
2017 EC 4 62 22 8 4 0 0 66 12 24

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 45 12 9 0 0 0 79 9 33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 45 36 9 6 3 0 0 82 9 33

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 24 6 6 0 6 0 87 6 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 39 15 6 3 0 0 76 9 33
2019 EC 42 29 6 10 0 13 0 81 11 31
2018 EC 35 35 19 6 0 3 0 73 7 31
2018 EC-05 40 30 30 0 0 0 0 70 0 10
2017 EC 8 45 30 12 4 0 0 54 16 24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 61 30 3 6 0 0 0 91 6 33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 64 27 6 3 0 0 0 91 3 33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 48 33 15 0 0 0 3 84 0 33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 70 21 9 0 0 0 0 91 0 33

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 70 18 6 0 0 6 0 94 0 33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 66 25 6 3 0 0 0 91 3 32

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 64 27 3 6 0 0 0 91 6 33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 79 12 3 3 3 0 0 91 6 33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 EC 25 58 0 0 0 8 8 100 0 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 33

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 33
2019 EC 16 84 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 48 36 3 3 3 3 3 90 6 33
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 45 21 3 60 40 33

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 60 40 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 20 40 10 20 10 0 0 60 30 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 0 0 30 40 20 0 10 0 67 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 52 21 12 3 3 3 6 80 7 33
2019 EC 53 17 7 3 10 3 7 78 15 30
2018 EC 48 16 13 0 10 0 13 74 11 31
2018 EC-05 40 30 10 0 10 0 10 78 11 10
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