2020 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 42 2 7 0 0 0 90 8 203
2020 Term 42 55 0 3 0 0 0 97 3 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 85 10 1 1 0 1 1 97 2 203
2020 Term 97 0 0 0 3 0 0 97 3 36
2017 Indeterminate (permanent) 78 15 4 1 1 0 1 94 2 161
2017 Term 88 9 0 0 0 0 3 100 0 32
2017 Student 100 0 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 73 20 2 2 2 0 1 94 4 178
2014 Term 92 8 0 0 0 0 0 100 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 40 6 9 3 0 1 82 12 204
2020 Term 39 44 8 6 0 0 3 86 6 36
2019 Indeterminate (permanent) 60 27 5 6 2 1 0 87 8 191
2019 Term 76 14 5 5 0 0 0 91 5 21
2019 Casual 50 50 0 0 0 0 0 100 0 10
2019 Student 67 25 0 4 0 4 0 96 4 24
2017 Indeterminate (permanent) 52 36 4 5 2 0 0 88 7 161
2017 Term 62 22 3 9 3 0 0 84 12 32
2017 Student 70 20 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 30 25 8 16 21 0 0 56 36 178
2014 Term 8 41 0 42 8 0 0 49 51 12

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 40 8 13 2 0 1 77 15 203
2020 Term 42 41 3 14 0 0 0 83 14 36
2019 Indeterminate (permanent) 35 35 13 11 5 1 1 72 16 190
2019 Term 40 40 0 5 10 5 0 84 16 20
2019 Casual 20 30 10 30 10 0 0 50 40 10
2019 Student 29 46 4 13 4 4 0 78 17 24
2018 Indeterminate (permanent) 34 39 12 11 4 0 1 74 14 163
2018 Term 19 58 8 11 0 0 4 80 12 26
2017 Indeterminate (permanent) 27 38 10 16 7 1 0 66 23 161
2017 Term 24 57 6 3 9 0 0 81 13 32
2017 Student 60 30 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 25 36 8 23 8 1 0 62 30 178
2014 Term 16 8 16 34 25 0 0 25 59 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 5 5 1 1 1 89 6 203
2020 Term 62 30 5 0 0 0 3 94 0 36
2019 Indeterminate (permanent) 64 27 4 4 1 0 0 91 5 190
2019 Term 76 19 5 0 0 0 0 95 0 21
2019 Casual 50 40 10 0 0 0 0 90 0 10
2019 Student 63 33 0 0 0 4 0 100 0 24
2017 Indeterminate (permanent) 52 40 4 3 1 1 0 93 3 161
2017 Term 47 28 9 13 3 0 0 75 16 32
2017 Student 80 20 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 40 37 7 10 7 0 0 77 17 178
2014 Term 25 67 0 8 0 0 0 92 8 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 38 7 7 3 0 0 84 10 204
2020 Term 53 28 16 3 0 0 0 81 3 36
2019 Indeterminate (permanent) 55 33 6 5 1 0 1 89 5 189
2019 Term 57 23 14 5 0 0 0 81 5 21
2019 Casual 30 50 10 10 0 0 0 80 10 10
2019 Student 58 25 4 8 0 4 0 87 9 24
2018 Indeterminate (permanent) 45 38 8 7 2 0 0 83 9 162
2018 Term 65 31 4 0 0 0 0 96 0 26
2017 Indeterminate (permanent) 41 37 8 10 3 1 0 79 14 161
2017 Term 47 34 9 3 6 0 0 81 9 32
2017 Student 80 10 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 31 31 11 11 16 0 1 62 27 178
2014 Term 33 58 0 9 0 0 0 91 9 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 35 9 10 3 0 0 79 13 202
2020 Term 39 45 11 5 0 0 0 84 5 36
2019 Indeterminate (permanent) 43 35 11 8 2 0 0 78 11 191
2019 Term 43 52 5 0 0 0 0 95 0 21
2019 Casual 20 40 10 10 20 0 0 60 30 10
2019 Student 29 54 4 8 0 4 0 87 9 24
2018 Indeterminate (permanent) 37 40 10 11 2 0 0 77 13 159
2018 Term 31 57 4 8 0 0 0 89 8 26
2017 Indeterminate (permanent) 32 42 9 13 3 1 0 75 16 161
2017 Term 25 53 6 15 0 0 0 78 15 32
2017 Student 40 60 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 26 45 10 12 7 0 0 71 19 178
2014 Term 41 25 17 8 9 0 0 66 17 12

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 11 10 3 1 0 76 13 205
2020 Term 47 42 3 5 0 3 0 91 6 36
2019 Indeterminate (permanent) 41 33 12 10 4 0 0 74 15 192
2019 Term 43 28 14 5 5 0 5 75 10 21
2019 Casual 20 30 30 10 10 0 0 50 20 10
2019 Student 48 35 9 4 0 4 0 86 5 23
2018 Indeterminate (permanent) 34 35 12 11 7 0 0 70 18 162
2018 Term 31 54 11 4 0 0 0 85 4 26
2017 Indeterminate (permanent) 27 39 15 11 6 2 0 68 17 161
2017 Term 31 44 7 10 6 3 0 77 16 32
2017 Student 30 60 10 0 0 0 0 90 0 10
2014 Indeterminate (permanent) 22 30 19 14 14 0 0 53 28 178
2014 Term 25 25 25 17 8 0 0 49 25 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 44 6 14 1 0 0 78 15 203
2020 Term 42 36 13 6 3 0 0 78 9 36
2019 Indeterminate (permanent) 38 37 8 14 3 0 0 76 16 190
2019 Term 28 53 9 5 0 0 5 85 5 21
2019 Casual 10 40 0 30 20 0 0 50 50 10
2019 Student 33 38 21 4 0 4 0 74 4 24
2018 Indeterminate (permanent) 33 38 11 13 5 0 0 71 18 162
2018 Term 38 39 11 8 4 0 0 77 12 26
2017 Indeterminate (permanent) 29 38 13 12 7 1 0 67 20 160
2017 Term 31 40 19 6 3 0 0 72 10 32
2017 Student 20 50 10 20 0 0 0 70 20 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 33 6 4 0 0 0 90 4 203
2020 Term 68 29 0 3 0 0 0 97 3 34
2019 Indeterminate (permanent) 56 30 7 5 2 0 0 86 7 192
2019 Term 52 43 0 5 0 0 0 95 5 21
2019 Casual 50 20 10 10 10 0 0 70 20 10
2019 Student 33 50 4 8 0 4 0 87 9 24
2018 Indeterminate (permanent) 58 30 5 5 1 0 0 89 6 161
2018 Term 54 34 12 0 0 0 0 88 0 26
2017 Indeterminate (permanent) 49 36 6 6 2 1 0 86 8 161
2017 Term 47 37 3 9 3 0 0 84 12 32
2017 Student 50 30 10 10 0 0 0 80 10 10
2014 Indeterminate (permanent) 47 33 8 5 6 0 0 80 12 178
2014 Term 50 25 16 9 0 0 0 75 9 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 33 9 10 4 0 0 78 14 205
2020 Term 50 38 9 0 3 0 0 88 3 36
2019 Indeterminate (permanent) 47 27 6 12 7 1 0 75 19 191
2019 Term 43 33 14 5 5 0 0 76 10 21
2019 Casual 30 40 10 20 0 0 0 70 20 10
2019 Student 33 50 8 4 0 4 0 87 4 24
2018 Indeterminate (permanent) 39 30 13 13 5 0 0 69 19 161
2018 Term 42 43 8 8 0 0 0 85 8 26
2017 Indeterminate (permanent) 31 37 10 11 9 1 0 69 20 160
2017 Term 35 38 3 21 3 0 0 72 25 32
2017 Student 50 30 20 0 0 0 0 80 0 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 30 11 4 1 0 0 83 6 205
2020 Term 58 25 14 3 0 0 0 83 3 36
2019 Indeterminate (permanent) 54 31 10 4 2 0 0 85 5 191
2019 Term 53 42 0 5 0 0 0 95 5 21
2019 Casual 30 50 10 0 10 0 0 80 10 10
2019 Student 54 25 13 4 0 4 0 83 4 24
2018 Indeterminate (permanent) 53 28 14 4 1 0 0 81 5 160
2018 Term 58 27 11 4 0 0 0 85 4 26
2017 Indeterminate (permanent) 49 33 12 5 0 1 0 83 5 161
2017 Term 41 43 9 6 0 0 0 85 6 32
2017 Student 60 40 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 54 31 9 4 1 1 0 86 6 178
2014 Term 66 17 8 0 9 0 0 83 9 12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 42 7 7 2 0 0 83 10 205
2020 Term 47 39 8 5 0 0 0 86 5 36
2019 Indeterminate (permanent) 43 37 7 10 4 0 0 80 13 191
2019 Term 57 38 5 0 0 0 0 95 0 21
2019 Casual 10 40 30 10 0 10 0 56 11 10
2019 Student 38 33 8 17 0 4 0 74 17 24
2018 Indeterminate (permanent) 43 31 12 10 4 0 0 75 13 160
2018 Term 46 54 0 0 0 0 0 100 0 26
2017 Indeterminate (permanent) 37 39 7 12 3 1 0 77 16 161
2017 Term 41 38 6 6 6 3 0 81 13 32
2017 Student 40 40 20 0 0 0 0 80 0 10
2014 Indeterminate (permanent) 24 39 11 16 9 0 0 64 25 178
2014 Term 49 17 0 34 0 0 0 66 34 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 8 4 3 0 0 84 7 204
2020 Term 59 28 8 3 3 0 0 86 5 36
2019 Indeterminate (permanent) 50 30 11 6 3 0 0 80 9 192
2019 Term 48 47 0 5 0 0 0 95 5 21
2019 Casual 30 30 40 0 0 0 0 60 0 10
2019 Student 50 29 17 0 0 4 0 83 0 24
2018 Indeterminate (permanent) 45 33 12 7 2 0 0 78 10 160
2018 Term 56 32 12 0 0 0 0 88 0 25
2017 Indeterminate (permanent) 38 35 11 11 3 1 0 75 14 161
2017 Term 35 43 10 9 3 0 0 78 12 32
2017 Student 80 20 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 28 28 16 16 13 0 0 56 28 178
2014 Term 33 33 17 17 0 0 0 66 17 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 43 8 8 2 0 1 83 10 203
2020 Term 37 48 9 6 0 0 0 85 6 35
2019 Indeterminate (permanent) 43 36 9 9 3 0 0 78 12 191
2019 Term 57 28 0 15 0 0 0 85 15 21
2019 Casual 20 30 10 30 0 0 10 56 33 10
2019 Student 33 54 8 0 0 4 0 91 0 24
2018 Indeterminate (permanent) 43 34 8 12 2 0 0 77 14 161
2018 Term 46 38 12 4 0 0 0 84 4 26
2017 Indeterminate (permanent) 35 32 17 10 5 1 1 68 16 161
2017 Term 41 40 3 10 6 0 0 81 16 32
2017 Student 70 30 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 29 33 10 11 17 0 1 63 28 177
2014 Term 33 25 9 17 17 0 0 58 34 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 30 14 6 2 0 0 78 8 204
2020 Term 33 56 8 3 0 0 0 89 3 36
2019 Indeterminate (permanent) 49 29 15 6 2 0 0 78 8 192
2019 Term 57 33 5 5 0 0 0 90 5 21
2019 Casual 30 30 10 30 0 0 0 60 30 10
2019 Student 50 29 8 8 0 4 0 83 9 24
2018 Indeterminate (permanent) 46 29 11 11 3 0 0 75 14 161
2018 Term 58 27 8 8 0 0 0 85 8 26
2017 Indeterminate (permanent) 42 29 18 8 3 1 0 71 11 161
2017 Term 41 40 10 9 0 0 0 81 9 32
2017 Student 70 20 10 0 0 0 0 90 0 10
2014 Indeterminate (permanent) 28 43 12 10 7 0 0 71 17 178
2014 Term 33 33 8 8 17 0 0 66 25 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 33 30 12 5 0 0 54 17 204
2020 Term 23 53 19 3 3 0 0 76 5 36
2019 Indeterminate (permanent) 24 37 29 6 4 0 0 61 10 191
2019 Term 48 33 14 5 0 0 0 81 5 21
2019 Casual 50 30 20 0 0 0 0 80 0 10
2019 Student 63 29 4 0 0 4 0 96 0 24
2018 Indeterminate (permanent) 23 43 20 8 5 1 1 67 13 163
2018 Term 46 46 8 0 0 0 0 92 0 26
2017 Indeterminate (permanent) 24 39 21 10 5 1 0 63 15 161
2017 Term 43 44 10 3 0 0 0 87 3 32
2017 Student 80 20 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 20 39 21 9 11 0 0 59 20 178
2014 Term 41 26 25 0 8 0 0 67 8 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 32 35 15 4 1 1 20 44 204
2020 Term 11 24 39 14 9 3 0 24 36 36
2019 Indeterminate (permanent) 11 27 39 16 7 0 0 23 38 192
2019 Term 10 19 34 19 14 5 0 35 30 21
2019 Casual 10 30 30 20 0 10 0 22 44 10
2019 Student 8 21 25 25 17 4 0 43 30 24
2018 Indeterminate (permanent) 9 27 39 17 5 1 2 23 37 162
2018 Term 11 38 27 16 0 4 4 17 54 26
2017 Indeterminate (permanent) 13 25 41 13 6 1 1 19 38 160
2017 Term 6 10 57 15 9 0 3 25 17 32
2017 Student 0 10 40 30 20 0 0 50 10 10
2014 Indeterminate (permanent) 19 30 35 10 5 1 1 16 50 178
2014 Term 17 50 8 25 0 0 0 25 67 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 13 31 31 20 2 0 52 16 204
2020 Term 8 5 19 44 17 6 0 65 14 36
2019 Indeterminate (permanent) 8 20 30 26 15 1 0 41 29 192
2019 Term 5 19 9 34 28 5 0 65 25 21
2019 Casual 10 30 10 20 20 10 0 44 44 10
2019 Student 9 4 35 13 30 9 0 48 14 23
2018 Indeterminate (permanent) 18 27 28 17 7 1 2 25 46 163
2018 Term 12 31 20 12 15 8 4 30 48 26
2017 Indeterminate (permanent) 26 25 26 15 6 2 1 21 52 160
2017 Term 10 16 25 25 25 0 0 49 26 32
2017 Student 0 0 10 60 30 0 0 90 0 10
2014 Indeterminate (permanent) 20 26 30 12 9 2 1 22 47 177
2014 Term 25 42 8 0 25 0 0 25 67 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 22 37 22 6 1 0 29 33 204
2020 Term 16 11 40 14 15 3 0 30 28 36
2019 Indeterminate (permanent) 15 23 31 19 11 0 1 30 38 191
2019 Term 10 19 15 38 10 10 0 52 32 21
2019 Casual 0 30 30 0 20 20 0 25 38 10
2019 Student 8 4 42 25 13 4 4 41 14 24
2018 Indeterminate (permanent) 19 21 33 18 7 1 2 25 40 163
2018 Term 8 23 39 19 8 0 4 28 32 26
2017 Indeterminate (permanent) 21 21 32 15 6 3 1 22 44 161
2017 Term 13 25 31 16 9 3 3 26 40 32
2017 Student 10 0 70 10 10 0 0 20 10 10
2014 Indeterminate (permanent) 32 27 20 13 5 3 1 18 61 178
2014 Term 59 0 16 0 8 8 8 10 71 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 23 36 21 8 0 1 29 35 203
2020 Term 3 24 36 23 12 3 0 35 28 36
2019 Indeterminate (permanent) 10 21 32 24 12 0 1 37 32 189
2019 Term 5 14 29 14 28 10 0 47 21 21
2019 Casual 0 20 10 40 30 0 0 70 20 10
2019 Student 0 0 21 29 38 4 8 76 0 24
2018 Indeterminate (permanent) 8 16 38 33 3 1 2 37 24 163
2018 Term 8 12 31 27 19 0 4 48 20 26
2017 Indeterminate (permanent) 10 26 39 18 5 2 1 23 37 159
2017 Term 6 13 26 34 21 0 0 55 19 32
2017 Student 0 0 10 40 50 0 0 90 0 10
2014 Indeterminate (permanent) 21 25 28 17 7 1 2 24 47 178
2014 Term 25 9 34 16 16 0 0 33 34 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 27 31 16 9 1 1 25 43 204
2020 Term 8 21 16 25 20 3 6 50 32 36
2019 Indeterminate (permanent) 13 26 27 16 17 1 1 33 40 191
2019 Term 5 19 24 19 24 10 0 47 26 21
2019 Casual 10 10 20 20 40 0 0 60 20 10
2019 Student 0 4 25 17 42 13 0 67 5 24
2018 Indeterminate (permanent) 18 28 32 16 4 2 2 20 47 163
2018 Term 11 11 35 23 12 4 4 38 25 26
2017 Indeterminate (permanent) 19 30 30 12 4 3 3 16 52 160
2017 Term 6 10 22 28 31 0 3 61 17 32
2017 Student 0 0 40 0 50 0 10 56 0 10
2014 Indeterminate (permanent) 28 24 24 17 4 1 2 22 53 178
2014 Term 58 9 8 16 8 0 0 25 67 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 13 35 29 14 1 4 45 18 202
2020 Term 6 11 28 28 20 3 5 52 18 36
2019 Indeterminate (permanent) 10 17 30 27 15 1 1 42 27 190
2019 Term 5 19 14 29 19 14 0 56 28 21
2019 Casual 30 0 20 0 40 10 0 44 34 10
2019 Student 4 17 21 13 38 8 0 55 23 24
2018 Indeterminate (permanent) 20 25 28 17 5 2 3 23 48 160
2018 Term 16 28 32 8 4 8 4 14 50 25
2017 Indeterminate (permanent) 27 25 24 14 5 3 3 20 55 159
2017 Term 3 29 16 22 18 12 0 46 36 32
2017 Student 0 20 10 40 30 0 0 70 20 10
2014 Indeterminate (permanent) 13 16 36 21 12 1 2 33 30 178
2014 Term 17 25 42 8 8 0 0 16 42 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 16 35 24 11 1 1 35 28 203
2020 Term 8 16 41 20 12 3 0 33 25 36
2019 Indeterminate (permanent) 13 22 31 22 12 0 1 34 35 190
2019 Term 5 24 33 19 9 10 0 31 32 21
2019 Casual 10 20 20 20 20 10 0 44 34 10
2019 Student 0 8 29 33 21 4 4 59 9 24
2018 Indeterminate (permanent) 14 19 40 18 5 1 2 24 35 163
2018 Term 8 12 35 23 15 8 0 42 21 26
2017 Indeterminate (permanent) 16 25 34 15 6 2 2 22 43 161
2017 Term 6 25 31 28 6 3 0 36 33 32
2017 Student 0 0 60 10 20 0 10 33 0 10
2014 Indeterminate (permanent) 23 26 28 12 7 3 2 19 51 178
2014 Term 51 16 16 0 8 8 0 9 73 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 10 32 39 14 0 0 53 14 204
2020 Term 3 16 23 25 33 0 0 58 19 36
2019 Indeterminate (permanent) 5 14 28 35 18 0 1 54 19 192
2019 Term 0 0 24 42 28 5 0 75 0 21
2019 Casual 10 0 30 10 50 0 0 60 10 10
2019 Student 0 17 17 33 29 4 0 65 17 24
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 31 16 4 1 8 3 76 5 203
2020 Term 27 31 11 6 0 17 8 78 8 36
2019 Indeterminate (permanent) 44 24 15 8 4 2 4 71 13 191
2019 Term 66 10 14 0 0 5 5 84 0 21
2019 Casual 40 30 10 0 0 10 10 88 0 10
2019 Student 52 17 9 0 4 4 13 84 5 23
2018 Indeterminate (permanent) 34 33 11 10 7 3 2 71 18 162
2018 Term 34 42 4 0 8 12 0 87 9 26
2017 Indeterminate (permanent) 31 34 14 7 7 3 4 69 16 161
2017 Term 25 21 16 13 9 12 3 55 26 32
2017 Student 60 20 0 0 0 20 0 100 0 10
2014 Indeterminate (permanent) 31 24 15 13 12 4 1 57 27 178
2014 Term 16 25 17 25 8 0 9 45 36 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 24 5 7 2 1 0 86 9 203
2020 Term 61 28 8 3 0 0 0 89 3 36
2019 Indeterminate (permanent) 58 22 6 7 5 1 0 81 12 190
2019 Term 75 15 0 10 0 0 0 90 10 20
2019 Casual 50 20 0 20 0 10 0 78 22 10
2019 Student 58 25 4 8 0 4 0 87 9 24
2018 Indeterminate (permanent) 48 28 5 12 7 0 0 76 19 161
2018 Term 54 31 4 4 8 0 0 84 12 26
2017 Indeterminate (permanent) 42 33 6 9 7 2 1 77 16 161
2017 Term 43 31 3 16 6 0 0 75 22 32
2017 Student 90 0 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 42 24 6 12 13 2 1 68 26 178
2014 Term 8 33 16 34 9 0 0 41 43 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 24 2 3 0 0 0 94 4 200
2020 Term 84 14 3 0 0 0 0 97 0 36
2019 Indeterminate (permanent) 61 27 4 6 2 0 0 88 8 192
2019 Term 90 10 0 0 0 0 0 100 0 21
2019 Casual 60 40 0 0 0 0 0 100 0 10
2019 Student 67 21 4 4 0 4 0 91 4 24
2018 Indeterminate (permanent) 53 32 9 4 2 0 0 84 7 160
2018 Term 61 31 0 4 4 0 0 92 8 26
2017 Indeterminate (permanent) 54 28 7 10 1 0 0 82 11 160
2017 Term 52 32 0 6 9 0 0 84 16 32
2017 Student 90 10 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 42 35 6 12 5 1 0 78 16 178
2014 Term 34 41 8 16 0 0 0 75 16 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 4 4 1 1 0 92 5 203
2020 Term 57 37 3 0 0 3 0 97 0 35
2019 Indeterminate (permanent) 59 24 7 7 2 1 0 84 10 192
2019 Student 46 42 4 4 0 4 0 91 4 24
2018 Indeterminate (permanent) 53 31 10 5 1 0 0 84 6 160
2018 Term 50 50 0 0 0 0 0 100 0 26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 22 7 4 0 6 3 88 4 203
2020 Term 53 21 14 3 0 3 5 81 3 36
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 20 7 2 0 0 1 91 2 203
2020 Term 58 23 8 8 0 0 3 83 8 36
2019 Indeterminate (permanent) 63 21 11 3 1 0 1 85 4 191
2019 Term 52 29 9 5 0 0 5 85 5 21
2019 Casual 30 30 20 10 0 0 10 67 11 10
2019 Student 38 33 8 4 0 8 8 85 5 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 6 7 3 0 0 85 9 204
2020 Term 53 28 16 0 3 0 0 81 3 36
2019 Indeterminate (permanent) 49 27 13 8 4 0 0 75 12 191
2019 Term 48 28 14 10 0 0 0 76 10 21
2019 Casual 10 50 20 20 0 0 0 60 20 10
2019 Student 48 26 9 9 4 4 0 77 14 23
2018 Indeterminate (permanent) 42 34 11 8 4 1 1 77 12 163
2018 Term 50 19 19 4 8 0 0 69 12 26
2017 Indeterminate (permanent) 42 36 11 6 4 1 1 79 10 161
2017 Term 33 38 10 19 0 0 0 72 19 32
2017 Student 60 30 0 0 0 10 0 100 0 10
2014 Indeterminate (permanent) 36 31 15 8 10 0 0 67 18 178
2014 Term 58 17 8 9 8 0 0 75 17 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 22 8 3 2 3 0 86 6 202
2020 Term 47 31 11 5 3 3 0 81 8 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 4 5 1 1 1 89 6 202
2020 Term 59 25 6 5 3 3 0 86 8 36
2019 Indeterminate (permanent) 47 33 8 8 3 0 0 81 12 192
2019 Term 43 38 10 0 5 0 5 85 5 21
2019 Casual 0 40 20 10 10 20 0 50 25 10
2019 Student 55 32 5 5 0 5 0 90 5 22
2018 Indeterminate (permanent) 46 29 11 10 3 1 0 76 13 163
2018 Term 58 27 8 0 8 0 0 85 8 26
2017 Indeterminate (permanent) 45 34 10 8 2 1 1 80 10 161
2017 Term 43 32 9 12 3 0 0 75 16 32
2017 Student 80 10 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 38 29 11 10 12 1 0 67 22 178
2014 Term 50 25 9 16 0 0 0 75 16 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 205
2020 Term 36 64 36

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 18 3 1 1 3 12 93 3 205
2020 Term 44 30 11 0 3 3 8 84 3 36

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 22 7 4 1 0 0 87 5 204
2020 Term 61 28 3 5 3 0 0 89 8 36
2019 Indeterminate (permanent) 59 23 7 8 2 0 0 83 11 191
2019 Term 57 38 0 0 0 5 0 100 0 21
2019 Casual 20 30 30 10 0 10 0 56 11 10
2019 Student 58 25 13 0 0 4 0 87 0 24
2018 Indeterminate (permanent) 46 29 12 5 7 1 0 76 11 163
2018 Term 58 23 16 0 4 0 0 81 4 26
2017 Indeterminate (permanent) 49 27 10 9 3 1 1 77 12 161
2017 Term 43 38 6 10 3 0 0 81 13 32
2017 Student 90 0 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 45 25 10 9 11 0 0 70 20 178
2014 Term 58 8 8 17 8 0 0 66 25 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 36 8 5 2 7 0 84 7 203
2020 Term 61 24 0 0 0 14 0 100 0 36
2019 Indeterminate (permanent) 36 38 14 6 4 2 0 75 11 191
2019 Term 53 33 5 0 0 10 0 95 0 21
2019 Casual 50 40 0 0 0 10 0 100 0 10
2019 Student 54 33 0 0 0 13 0 100 0 24
2018 Indeterminate (permanent) 38 34 14 7 4 4 0 74 12 163
2018 Term 65 19 11 0 4 0 0 85 4 26
2017 Indeterminate (permanent) 26 35 16 12 5 6 0 66 17 161
2017 Term 51 29 3 3 7 7 0 86 10 31
2017 Student 70 20 0 0 0 10 0 100 0 10
2014 Indeterminate (permanent) 18 32 14 19 11 5 0 53 32 178
2014 Term 33 34 8 16 8 0 0 67 25 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 39 9 5 2 2 0 84 7 203
2020 Term 53 33 3 3 0 8 0 94 3 36
2019 Indeterminate (permanent) 37 35 13 12 3 1 0 72 15 190
2019 Student 50 29 8 0 0 13 0 90 0 24
2018 Indeterminate (permanent) 33 34 10 15 5 2 0 69 21 162
2018 Term 42 42 11 4 0 0 0 85 4 26
2017 Indeterminate (permanent) 25 35 14 16 7 3 0 62 24 160
2017 Term 46 25 13 13 0 3 0 74 13 32
2017 Student 80 10 0 0 0 10 0 100 0 10
2014 Indeterminate (permanent) 17 30 17 13 19 3 0 49 33 178
2014 Term 33 17 17 25 8 0 0 49 34 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 36 15 12 1 6 0 70 14 202
2020 Term 42 30 8 8 0 12 0 81 9 36
2019 Indeterminate (permanent) 25 36 14 16 7 2 0 62 24 191
2019 Term 43 33 14 5 0 5 0 80 5 21
2019 Casual 20 20 30 0 10 20 0 50 12 10
2019 Student 50 21 8 8 0 13 0 81 10 24
2018 Indeterminate (permanent) 24 31 15 17 10 3 0 58 27 162
2018 Term 35 35 8 8 8 8 0 75 17 26
2017 Indeterminate (permanent) 14 30 14 25 11 6 0 47 37 161
2017 Term 38 25 13 15 0 9 0 69 17 32
2017 Student 70 30 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 12 24 17 25 17 6 0 37 45 178
2014 Term 16 16 17 41 9 0 0 33 50 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 37 13 15 3 2 0 69 18 205
2020 Term 43 30 8 11 0 8 0 79 12 36
2019 Indeterminate (permanent) 23 35 14 21 6 1 0 59 27 191
2019 Term 33 43 10 5 5 5 0 80 10 21
2019 Casual 20 20 10 10 20 20 0 50 37 10
2019 Student 33 38 17 4 0 8 0 77 5 24
2018 Indeterminate (permanent) 31 33 10 18 7 1 0 65 25 163
2018 Term 34 39 12 12 4 0 0 73 15 26
2017 Indeterminate (permanent) 22 31 15 20 9 3 0 54 30 161
2017 Term 38 22 10 31 0 0 0 59 31 32
2017 Student 70 10 0 10 0 10 0 89 11 10
2014 Indeterminate (permanent) 11 27 13 24 21 4 0 40 47 178
2014 Term 16 16 8 50 9 0 0 33 59 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 30 24 10 2 6 2 61 13 205
2020 Term 33 26 11 10 6 14 0 69 19 36
2019 Indeterminate (permanent) 34 22 24 9 3 6 1 61 13 192
2019 Term 34 33 10 5 0 19 0 82 6 21
2019 Casual 0 10 20 20 0 51 0 20 40 10
2019 Student 25 17 21 17 0 17 4 53 21 24
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 42 6 4 1 0 0 88 5 205
2020 Term 56 32 6 5 0 0 0 89 5 36
2019 Indeterminate (permanent) 56 33 7 3 1 0 0 89 4 191
2019 Term 57 33 0 5 0 5 0 95 5 21
2019 Casual 40 49 0 10 0 0 0 90 10 10
2019 Student 50 42 4 0 0 4 0 96 0 24
2018 Indeterminate (permanent) 38 46 9 4 2 0 1 84 6 162
2018 Term 61 23 8 8 0 0 0 85 8 26
2017 Indeterminate (permanent) 36 42 12 7 3 0 0 78 10 161
2017 Term 54 37 3 3 3 0 0 91 6 32
2017 Student 70 30 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 31 41 13 8 5 1 0 73 13 178
2014 Term 33 42 8 8 0 8 0 82 9 12

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 44 11 11 3 1 0 74 15 205
2020 Term 31 46 14 3 3 3 0 80 6 36
2019 Indeterminate (permanent) 27 36 16 15 4 2 0 64 20 192
2019 Term 33 48 5 10 0 5 0 85 10 21
2019 Casual 0 40 20 20 10 10 0 44 34 10
2019 Student 29 46 13 8 0 4 0 78 9 24

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 34 8 8 2 2 1 81 10 203
2020 Term 31 27 8 18 3 11 3 67 24 36
2019 Indeterminate (permanent) 44 33 8 8 4 2 1 79 12 192
2019 Term 43 19 9 19 5 5 0 65 25 21
2019 Casual 30 30 10 0 10 10 10 75 12 10
2019 Student 29 54 0 8 4 4 0 87 13 24
2018 Indeterminate (permanent) 45 30 12 9 2 1 1 76 11 162
2018 Term 61 15 15 8 0 0 0 77 8 26
2017 Indeterminate (permanent) 45 28 13 8 4 2 0 75 13 161
2017 Term 44 28 3 15 6 0 3 75 22 32
2017 Student 70 20 0 10 0 0 0 90 10 10
2014 Indeterminate (permanent) 38 33 7 11 8 3 1 73 20 178
2014 Term 33 41 8 17 0 0 0 75 17 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 38 8 3 0 1 0 87 4 205
2020 Term 42 43 8 3 0 3 0 88 3 36
2019 Indeterminate (permanent) 50 33 7 5 4 1 0 84 9 192
2019 Term 48 28 10 10 0 5 0 80 10 21
2019 Casual 20 80 0 0 0 0 0 100 0 10
2019 Student 50 33 8 0 0 8 0 91 0 24
2018 Indeterminate (permanent) 47 39 11 2 1 0 1 86 3 162
2018 Term 73 16 8 4 0 0 0 89 4 26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 27 16 8 6 9 3 66 16 204
2020 Term 28 24 19 12 3 11 3 61 17 36
2019 Indeterminate (permanent) 28 23 17 12 10 5 4 56 25 192
2019 Term 38 33 5 0 5 19 0 88 6 21
2019 Casual 10 40 20 0 0 30 0 72 0 10
2019 Student 42 25 8 4 4 17 0 80 10 24
2018 Indeterminate (permanent) 24 24 17 17 11 2 5 51 30 162
2018 Term 58 16 8 11 8 0 0 73 19 26
2017 Indeterminate (permanent) 18 20 21 18 16 3 4 41 37 161
2017 Term 28 18 16 10 6 18 3 59 20 32
2017 Student 80 10 0 0 0 10 0 100 0 10
2014 Indeterminate (permanent) 12 13 19 19 27 8 2 28 51 178
2014 Term 8 33 8 17 33 0 0 42 50 12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 29 15 10 3 2 1 71 14 203
2020 Term 31 41 6 11 3 6 3 79 15 36
2019 Indeterminate (permanent) 34 33 9 12 8 2 1 70 21 192
2019 Term 43 33 9 10 0 5 0 80 10 21
2019 Casual 0 40 20 10 10 20 0 50 25 10
2019 Student 46 33 0 8 0 8 4 90 10 24
2018 Indeterminate (permanent) 31 31 12 14 11 1 1 63 25 162
2018 Term 34 31 12 15 4 4 0 68 20 26
2017 Indeterminate (permanent) 22 30 14 21 9 2 1 55 31 161
2017 Term 38 24 6 19 9 3 0 64 30 32
2017 Student 70 20 0 0 0 10 0 100 0 10
2014 Indeterminate (permanent) 11 31 16 21 19 2 0 43 41 178
2014 Term 25 0 0 51 17 8 0 27 73 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 31 11 12 13 3 2 63 26 205
2020 Term 23 28 24 17 6 3 0 52 23 36
2019 Indeterminate (permanent) 33 23 11 14 16 1 2 58 31 192
2019 Term 29 24 19 10 5 9 5 61 17 21
2019 Casual 10 10 20 20 20 10 10 25 50 10
2019 Student 33 21 21 4 4 13 4 65 10 24
2018 Indeterminate (permanent) 17 26 12 18 24 1 3 45 43 162
2018 Term 31 23 19 15 8 4 0 56 24 26
2017 Indeterminate (permanent) 18 30 9 19 22 1 1 49 43 161
2017 Term 16 27 13 22 18 3 0 45 42 32
2017 Student 40 20 0 10 0 30 0 86 14 10
2014 Indeterminate (permanent) 8 16 13 22 37 2 2 25 62 178
2014 Term 8 8 0 34 34 8 8 20 80 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 23 12 6 5 1 3 75 12 205
2020 Term 56 22 13 3 3 0 3 80 6 36
2019 Indeterminate (permanent) 50 24 16 4 3 1 2 76 7 192
2019 Term 67 14 0 5 0 0 14 95 5 21
2019 Casual 20 40 10 0 10 0 20 74 13 10
2019 Student 63 25 8 0 0 4 0 91 0 24

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 22 14 3 1 1 3 81 5 203
2020 Term 52 11 28 3 3 0 3 65 6 36
2019 Indeterminate (permanent) 58 25 7 4 2 2 2 86 6 192
2019 Student 58 29 4 4 0 4 0 91 4 24

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 5 3 1 1 4 4 94 2 204
2020 Term 91 0 0 3 3 0 3 94 6 36
2019 Indeterminate (permanent) 76 8 3 2 4 4 3 91 6 190
2019 Term 81 5 0 0 0 5 10 100 0 21
2019 Casual 80 10 0 0 0 10 0 100 0 10
2019 Student 83 8 0 0 0 8 0 100 0 24

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 86 5 1 0 0 1 6 98 0 204
2020 Term 78 5 6 0 3 3 6 91 3 36
2019 Indeterminate (permanent) 84 5 2 1 1 2 4 96 2 191
2019 Term 85 5 0 0 0 0 10 100 0 21
2019 Casual 80 10 0 0 0 0 10 100 0 10
2019 Student 79 8 0 0 0 8 4 100 0 24

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 45 10 6 1 1 1 83 7 204
2020 Term 41 50 0 6 0 3 0 94 6 36
2019 Indeterminate (permanent) 37 39 11 6 4 3 0 78 10 192
2019 Term 43 33 14 0 0 5 5 84 0 21
2019 Casual 40 40 0 20 0 0 0 80 20 10
2019 Student 17 63 13 0 4 4 0 83 4 24
2018 Indeterminate (permanent) 30 37 19 7 5 2 1 69 12 161
2018 Term 46 39 12 4 0 0 0 84 4 26
2017 Indeterminate (permanent) 28 36 17 12 3 4 0 66 16 161
2017 Term 25 40 13 12 6 3 0 68 19 32
2017 Student 50 40 10 0 0 0 0 90 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 33 5 4 0 1 0 90 5 203
2020 Term 51 35 11 3 0 0 0 86 3 36
2019 Indeterminate (permanent) 49 35 5 7 3 1 0 85 10 191
2019 Term 52 28 10 5 0 5 0 85 5 21
2019 Casual 50 40 0 10 0 0 0 90 10 10
2019 Student 63 33 0 0 0 4 0 100 0 24
2018 Indeterminate (permanent) 52 36 5 4 2 1 0 89 6 162
2018 Term 73 23 4 0 0 0 0 96 0 26
2017 Indeterminate (permanent) 40 44 8 7 1 1 0 84 8 161
2017 Term 41 37 9 3 9 0 0 78 13 32
2017 Student 70 30 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 35 33 12 8 9 3 0 70 17 178
2014 Term 41 34 25 0 0 0 0 75 0 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 30 8 2 0 2 0 90 2 205
2020 Term 53 24 9 12 0 3 0 79 12 36
2019 Indeterminate (permanent) 63 24 8 2 1 2 1 89 3 192
2019 Term 52 28 10 5 0 5 0 85 5 21
2019 Casual 60 20 10 10 0 0 0 80 10 10
2019 Student 58 29 4 4 0 4 0 91 4 24
2018 Indeterminate (permanent) 58 31 5 3 2 1 0 90 5 162
2018 Term 65 27 4 0 0 4 0 96 0 26
2017 Indeterminate (permanent) 50 34 10 2 1 2 0 86 4 161
2017 Term 51 37 3 0 3 6 0 93 3 32
2017 Student 80 20 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 41 34 14 2 2 6 0 80 5 178
2014 Term 50 34 17 0 0 0 0 83 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 25 10 2 0 2 1 87 2 204
2020 Term 42 38 6 9 0 5 0 84 9 36

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 26 6 6 1 4 2 86 7 203
2020 Term 47 32 6 9 0 6 0 85 9 36

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 26 4 4 1 0 0 92 5 203
2020 Term 75 19 3 3 0 0 0 94 3 36
2019 Indeterminate (permanent) 57 28 8 4 2 1 0 86 6 192
2019 Term 67 33 0 0 0 0 0 100 0 21
2019 Casual 60 30 10 0 0 0 0 90 0 10
2019 Student 71 21 4 0 0 4 0 96 0 24
2018 Indeterminate (permanent) 56 30 5 6 3 0 0 86 9 162
2018 Term 73 23 4 0 0 0 0 96 0 26
2017 Indeterminate (permanent) 47 37 12 2 2 1 0 84 4 160
2017 Term 47 37 6 0 9 0 0 84 9 32
2017 Student 100 0 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 41 29 13 10 7 0 0 69 17 178
2014 Term 41 25 17 17 0 0 0 66 17 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 28 12 4 2 1 0 81 6 203
2020 Term 70 14 11 5 0 0 0 84 5 36
2019 Indeterminate (permanent) 47 26 14 11 2 0 0 73 13 192
2019 Term 52 33 5 5 0 5 0 90 5 21
2019 Casual 50 10 20 10 10 0 0 60 20 10
2019 Student 67 21 4 4 0 4 0 91 4 24
2018 Indeterminate (permanent) 47 21 14 13 5 0 0 68 19 162
2018 Term 66 8 23 4 0 0 0 73 4 26
2017 Indeterminate (permanent) 30 29 22 8 10 1 0 60 18 161
2017 Term 44 31 16 3 6 0 0 75 9 32
2017 Student 80 20 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 18 30 21 16 15 1 0 48 31 178
2014 Term 33 17 8 17 25 0 0 50 42 12

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 27 12 5 2 1 0 81 7 203
2020 Term 66 20 6 8 0 0 0 86 8 35
2019 Indeterminate (permanent) 47 27 13 10 3 0 0 74 13 190
2019 Student 63 25 4 4 0 4 0 91 4 24
2018 Indeterminate (permanent) 43 26 16 10 5 0 0 68 16 161
2018 Term 58 31 8 4 0 0 0 88 4 26
2017 Indeterminate (permanent) 30 34 18 13 6 1 0 64 19 161
2017 Term 34 40 16 3 6 0 0 75 9 32
2017 Student 90 10 0 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 16 32 18 18 16 0 0 49 33 178
2014 Term 25 25 8 25 17 0 0 50 42 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 13 9 5 2 1 72 14 204
2020 Term 39 36 11 14 0 0 0 75 14 36
2019 Indeterminate (permanent) 38 24 14 13 7 3 1 64 21 192
2019 Term 43 33 5 0 10 10 0 84 11 21
2019 Casual 50 0 20 10 20 0 0 50 30 10
2019 Student 42 21 17 4 4 13 0 71 10 24
2018 Indeterminate (permanent) 31 21 16 16 15 1 1 52 32 162
2018 Term 50 15 11 19 0 4 0 68 20 26
2017 Indeterminate (permanent) 21 19 26 16 16 1 0 41 33 161
2017 Term 35 22 8 19 13 3 0 59 33 32
2017 Student 50 10 30 10 0 0 0 60 10 10
2014 Indeterminate (permanent) 17 15 22 15 27 4 0 33 44 178
2014 Term 16 25 8 25 17 8 0 45 46 12
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 31 31 38 205
2020 Term 34 19 47 36
2019 Indeterminate (permanent) 32 30 38 192
2019 Term 43 19 38 21
2019 Casual 60 20 20 10
2019 Student 46 13 42 24
2018 Indeterminate (permanent) 37 27 36 162
2018 Term 38 8 54 26
2017 Indeterminate (permanent) 33 27 40 161
2017 Term 31 22 47 32
2017 Student 60 0 40 10
2014 Indeterminate (permanent) 41 17 43 178
2014 Term 50 0 50 12

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 8 39 45 3 0 4 64
2019 Indeterminate (permanent) 8 28 41 15 2 7 61
2019 Student 0 9 9 0 82 0 11
2018 Indeterminate (permanent) 7 23 50 10 3 8 60
2017 Indeterminate (permanent) 12 19 56 9 2 2 52
2017 Term 0 10 30 9 41 10 10
2014 Indeterminate (permanent) 2 12 66 16 9999 4 73
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 204
2019 Indeterminate (permanent) 12 88 191
2019 Term 0 100 21
2018 Indeterminate (permanent) 14 86 163

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 23
2018 Indeterminate (permanent) 30 70 23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 70 30 23
2018 Indeterminate (permanent) 71 29 23

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2019 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 23

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2019 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 23

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 23

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 23
2018 Indeterminate (permanent) 30 70 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 10
2019 Indeterminate (permanent) 35 65 23
2018 Indeterminate (permanent) 49 51 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 23
2018 Indeterminate (permanent) 64 36 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 39 61 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 10
2018 Indeterminate (permanent) 30 70 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 43 57 23
2018 Indeterminate (permanent) 38 62 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 30 70 23
2018 Indeterminate (permanent) 25 75 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2019 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 23

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2019 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 23

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 23
2018 Indeterminate (permanent) 68 32 23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2019 Indeterminate (permanent) 22 78 23

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 36 64 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 43 57 23
2018 Indeterminate (permanent) 41 59 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 23
2018 Indeterminate (permanent) 26 74 23

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2018 Indeterminate (permanent) 21 79 23

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 23
2018 Indeterminate (permanent) 29 71 23

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 29 71 22

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 53 47 22

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10
2018 Indeterminate (permanent) 0 100 22

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 54 46 22

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 20 15 2 1 21 6 75 5 204
2020 Term 26 11 17 0 0 36 11 68 0 36
2019 Indeterminate (permanent) 35 18 16 8 4 12 6 65 15 191
2019 Term 38 10 5 5 0 19 24 83 8 21
2019 Casual 30 20 0 0 0 40 10 100 0 10
2019 Student 33 17 13 13 0 13 13 67 17 24
2018 Indeterminate (permanent) 30 23 19 9 4 13 2 62 15 162
2018 Term 34 4 4 8 4 43 4 71 22 26
2017 Indeterminate (permanent) 22 18 20 10 10 18 3 50 24 158
2017 Term 19 15 16 6 6 28 9 54 20 32
2017 Student 30 10 10 0 0 50 0 80 0 10
2014 Indeterminate (permanent) 14 18 22 10 16 17 3 40 32 178
2014 Term 33 25 8 0 17 17 0 70 20 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 22 6 3 1 5 0 90 4 204
2020 Term 53 29 9 0 0 9 0 90 0 36
2019 Indeterminate (permanent) 60 23 11 3 2 2 0 84 5 190
2019 Term 57 19 14 0 0 10 0 84 0 21
2019 Casual 50 20 10 0 0 20 0 88 0 10
2019 Student 58 17 13 4 0 4 4 82 5 24
2018 Indeterminate (permanent) 55 29 9 3 2 1 1 85 5 162
2018 Term 77 16 8 0 0 0 0 92 0 26
2017 Indeterminate (permanent) 35 28 19 10 5 3 1 65 16 161
2017 Term 31 46 6 3 6 6 0 83 10 32
2017 Student 60 20 0 10 0 10 0 89 11 10
2014 Indeterminate (permanent) 27 25 19 9 11 8 1 57 22 178
2014 Term 33 33 17 8 8 0 0 67 17 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 205
2019 Indeterminate (permanent) 7 93 191
2019 Student 0 100 24
2018 Indeterminate (permanent) 8 92 163

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 38 62 13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2018 Indeterminate (permanent) 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 46 54 13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 39 61 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 13
2018 Indeterminate (permanent) 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 39 61 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2019 Indeterminate (permanent) 0 100 13
2018 Indeterminate (permanent) 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 13
2018 Indeterminate (permanent) 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2019 Indeterminate (permanent) 0 100 13
2018 Indeterminate (permanent) 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2019 Indeterminate (permanent) 0 100 13
2018 Indeterminate (permanent) 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 39 61 13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2018 Indeterminate (permanent) 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 11
2019 Indeterminate (permanent) 62 38 13
2018 Indeterminate (permanent) 46 54 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2018 Indeterminate (permanent) 0 100 13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2018 Indeterminate (permanent) 0 100 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 11
2018 Indeterminate (permanent) 54 46 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11
2018 Indeterminate (permanent) 0 100 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 46 54 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 20 13 3 1 24 5 77 5 205
2020 Term 27 11 12 3 0 43 5 72 5 35
2019 Indeterminate (permanent) 37 16 18 3 2 17 6 69 7 192
2019 Term 43 5 5 0 0 24 24 91 0 21
2019 Casual 20 10 10 0 0 40 20 75 0 10
2019 Student 29 21 8 13 4 13 13 67 22 24
2018 Indeterminate (permanent) 31 21 20 4 2 18 4 66 8 163
2018 Term 34 4 12 0 0 43 8 77 0 26
2017 Indeterminate (permanent) 20 14 23 7 2 30 3 52 14 160
2017 Term 19 22 12 0 10 34 3 65 15 32
2017 Student 30 0 10 0 0 50 10 75 0 10
2014 Indeterminate (permanent) 15 11 23 3 7 35 5 45 17 178
2014 Term 16 25 42 0 0 16 0 50 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 21 6 4 0 5 0 89 5 204
2020 Term 48 35 6 0 0 11 0 93 0 36
2019 Indeterminate (permanent) 63 20 11 3 1 2 0 85 4 192
2019 Term 57 29 0 5 0 10 0 95 5 21
2019 Casual 50 20 0 0 0 20 10 100 0 10
2019 Student 67 0 17 4 0 4 8 76 5 24
2018 Indeterminate (permanent) 51 30 11 2 2 3 1 84 4 162
2018 Term 69 16 11 0 0 4 0 88 0 26
2017 Indeterminate (permanent) 34 34 17 6 1 8 0 74 7 160
2017 Term 44 31 3 0 10 13 0 85 11 32
2017 Student 70 0 10 0 0 20 0 88 0 10
2014 Indeterminate (permanent) 32 22 19 4 7 16 1 64 13 178
2014 Term 33 25 34 0 0 8 0 63 0 12
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 10 4 7 0 1 78 12 205
2020 Term 59 19 14 3 0 0 5 83 3 36

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 25 16 8 3 1 1 73 11 204
2020 Term 39 28 22 8 3 0 0 67 11 36
2019 Indeterminate (permanent) 30 32 16 12 9 0 1 62 21 191
2019 Term 38 29 14 10 9 0 0 67 19 21
2019 Casual 20 40 10 0 30 0 0 60 30 10
2019 Student 50 38 8 0 0 4 0 91 0 24
2018 Indeterminate (permanent) 19 27 27 12 14 0 2 47 26 163
2018 Term 31 39 15 0 15 0 0 69 15 26
2017 Indeterminate (permanent) 18 25 26 9 20 1 1 44 30 160
2017 Term 24 22 16 16 19 0 3 48 36 32
2017 Student 30 20 20 10 0 10 10 63 13 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 23 27 20 17 0 0 36 37 205
2020 Term 17 22 33 17 11 0 0 39 27 36
2019 Indeterminate (permanent) 14 32 25 21 8 0 0 46 29 191
2019 Term 19 38 28 5 5 5 0 60 10 21
2019 Casual 20 50 20 10 0 0 0 70 10 10
2019 Student 38 46 13 0 0 4 0 87 0 24
2018 Indeterminate (permanent) 12 29 32 20 7 0 0 41 27 163
2018 Term 19 42 23 15 0 0 0 62 15 26
2017 Indeterminate (permanent) 12 27 25 20 14 1 1 40 35 160
2017 Term 18 41 26 6 6 0 3 61 13 32
2017 Student 50 40 10 0 0 0 0 90 0 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 28 29 16 11 0 0 44 27 205
2020 Term 14 40 27 14 3 0 3 55 17 36
2019 Indeterminate (permanent) 16 33 25 15 7 0 3 51 24 189
2019 Term 33 38 14 10 0 5 0 75 10 21
2019 Casual 40 41 10 10 0 0 0 80 10 10
2019 Student 57 26 9 4 0 4 0 86 5 23
2018 Indeterminate (permanent) 17 35 29 13 7 0 0 52 19 163
2018 Term 23 42 23 11 0 0 0 65 11 26
2017 Indeterminate (permanent) 14 28 26 17 12 1 3 43 30 160
2017 Term 28 45 16 3 6 0 3 74 10 32
2017 Student 60 30 10 0 0 0 0 90 0 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 24 28 16 18 1 0 38 34 204
2020 Term 23 20 24 19 11 0 3 44 30 36
2019 Indeterminate (permanent) 18 29 23 17 13 1 1 47 30 191
2019 Term 24 38 24 0 10 5 0 65 10 21
2019 Casual 30 20 20 20 10 0 0 50 30 10
2019 Student 42 17 21 17 0 4 0 61 17 24
2018 Indeterminate (permanent) 11 28 26 21 14 1 0 39 35 162
2018 Term 19 47 15 11 8 0 0 66 19 26
2017 Indeterminate (permanent) 10 21 25 19 22 1 3 32 42 161
2017 Term 31 22 22 13 9 0 3 54 23 32
2017 Student 50 30 10 10 0 0 0 80 10 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 27 20 14 9 0 1 56 23 205
2020 Term 34 20 31 8 5 3 0 55 14 36
2019 Indeterminate (permanent) 38 32 18 9 2 0 2 70 11 190
2019 Term 72 9 5 10 0 5 0 85 10 21
2019 Casual 80 20 0 0 0 0 0 100 0 10
2019 Student 74 9 9 0 0 4 4 90 0 23
2018 Indeterminate (permanent) 38 36 14 5 2 1 4 77 8 163
2018 Term 46 39 8 8 0 0 0 85 8 26
2017 Indeterminate (permanent) 32 33 16 6 8 1 5 68 15 161
2017 Term 52 35 3 0 6 0 3 90 6 32
2017 Student 90 10 0 0 0 0 0 100 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 29 23 16 12 0 1 50 27 204
2020 Term 21 27 28 19 5 0 0 47 24 36
2019 Indeterminate (permanent) 31 30 19 11 8 0 1 61 20 191
2019 Term 53 14 19 9 0 5 0 70 10 21
2019 Casual 50 10 30 10 0 0 0 60 10 10
2019 Student 29 46 13 8 0 4 0 78 9 24
2018 Indeterminate (permanent) 24 30 28 10 6 1 1 55 16 163
2018 Term 35 31 23 8 4 0 0 65 12 26
2017 Indeterminate (permanent) 21 30 22 17 7 1 1 52 25 161
2017 Term 29 37 19 6 6 0 3 68 13 32
2017 Student 40 30 20 10 0 0 0 70 10 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 15 20 13 13 0 8 51 28 203
2020 Term 34 22 24 3 3 0 14 66 6 36

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 37 16 8 1 0 1 74 10 202
2020 Term 39 39 5 11 6 0 0 78 16 36
2019 Indeterminate (permanent) 34 33 21 7 4 0 2 68 11 191
2019 Term 43 33 14 0 5 5 0 80 5 21
2019 Casual 40 30 30 0 0 0 0 70 0 10
2019 Student 22 52 17 0 0 4 4 81 0 23
2018 Indeterminate (permanent) 25 37 19 14 4 0 1 63 18 161
2018 Term 27 58 8 8 0 0 0 85 8 26
2017 Indeterminate (permanent) 26 31 23 12 4 1 3 60 16 161
2017 Term 28 38 9 6 13 3 3 71 20 32
2017 Student 30 50 20 0 0 0 0 80 0 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 25 32 16 7 0 1 44 23 203
2020 Term 23 33 19 11 11 0 3 58 22 36
2019 Indeterminate (permanent) 19 35 23 14 8 0 1 55 22 190
2019 Term 24 38 19 5 10 5 0 65 15 21
2019 Casual 50 20 20 10 0 0 0 70 10 10
2019 Student 21 42 17 13 4 4 0 65 17 24
2018 Indeterminate (permanent) 15 33 27 14 11 0 1 48 25 162
2018 Term 11 50 16 11 12 0 0 61 23 26
2017 Indeterminate (permanent) 15 20 28 22 11 2 1 36 35 159
2017 Term 31 34 13 6 13 0 3 68 20 32
2017 Student 60 30 10 0 0 0 0 90 0 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 34 19 11 5 0 1 65 16 203
2020 Term 31 33 20 8 8 0 0 64 16 36
2019 Indeterminate (permanent) 28 32 20 10 8 0 1 61 19 191
2019 Term 33 34 19 5 5 5 0 70 10 21
2019 Casual 0 20 40 30 10 0 0 20 40 10
2019 Student 17 30 39 9 0 4 0 50 9 23
2018 Indeterminate (permanent) 23 32 20 19 6 0 1 56 25 162
2018 Term 27 42 8 12 11 0 0 69 23 26
2017 Indeterminate (permanent) 22 32 19 15 8 2 1 56 24 160
2017 Term 35 9 29 9 15 0 3 45 25 32
2017 Student 40 30 30 0 0 0 0 70 0 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 19 17 6 3 0 2 73 10 204
2020 Term 53 28 3 8 6 0 3 83 14 36
2019 Indeterminate (permanent) 53 22 13 7 6 0 0 75 13 192
2019 Term 48 23 5 14 5 5 0 75 20 21
2019 Casual 30 40 20 10 0 0 0 70 10 10
2019 Student 46 21 25 4 0 4 0 70 4 24

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 32 23 7 5 0 1 64 12 203
2020 Term 31 33 17 11 8 0 0 64 19 36

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 31 23 9 5 0 0 62 15 204
2020 Term 22 36 23 11 8 0 0 58 20 36
2019 Indeterminate (permanent) 38 29 18 7 6 1 0 68 14 190
2019 Term 43 15 23 10 5 5 0 60 15 21
2019 Casual 30 40 0 10 20 0 0 70 30 10
2019 Student 17 57 13 4 4 4 0 77 9 23
2018 Indeterminate (permanent) 34 23 26 11 6 0 0 57 17 162
2018 Term 34 47 4 8 8 0 0 81 15 26
2017 Indeterminate (permanent) 29 27 25 9 7 1 1 58 16 159
2017 Term 32 34 25 0 6 0 3 68 6 32
2017 Student 30 50 20 0 0 0 0 80 0 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 25 13 4 3 0 0 80 7 205
2020 Term 56 16 17 6 3 0 3 74 9 36
2019 Indeterminate (permanent) 68 18 5 5 2 1 1 88 7 190
2019 Term 76 10 5 5 0 5 0 90 5 21
2019 Casual 80 10 10 0 0 0 0 90 0 10
2019 Student 67 17 13 0 0 4 0 87 0 24
2018 Indeterminate (permanent) 66 16 11 2 5 0 1 82 7 161
2018 Term 54 35 8 4 0 0 0 88 4 26
2017 Indeterminate (permanent) 65 20 8 4 2 1 0 86 6 160
2017 Term 66 13 13 0 6 0 3 81 6 32
2017 Student 80 20 0 0 0 0 0 100 0 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 34 19 5 5 0 0 71 10 204
2020 Term 36 33 19 11 0 0 0 70 11 36

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 6 3 2 0 0 5 94 3 205
2020 Term 86 5 0 6 0 0 3 94 6 36
2019 Indeterminate (permanent) 84 6 2 2 3 1 3 93 5 191
2019 Student 79 4 4 0 4 4 4 91 5 24
2018 Indeterminate (permanent) 78 11 2 2 2 0 4 93 5 162
2018 Term 84 12 0 0 0 0 4 100 0 25

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 86 6 2 2 1 1 2 95 3 205
2020 Term 91 3 3 3 0 0 0 94 3 35
2019 Indeterminate (permanent) 75 10 6 2 4 1 2 88 5 192
2019 Term 77 9 5 0 0 5 5 95 0 21
2019 Casual 60 30 10 0 0 0 0 90 0 10
2019 Student 71 13 13 0 0 4 0 87 0 24
2018 Indeterminate (permanent) 68 15 9 1 5 1 1 85 6 162
2018 Term 81 15 4 0 0 0 0 96 0 26
2017 Indeterminate (permanent) 61 12 11 6 4 2 3 77 11 161
2017 Term 72 7 6 6 6 0 3 81 13 32
2017 Student 100 0 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 17 5 0 1 1 1 94 1 203
2020 Term 86 5 8 0 0 0 0 92 0 36
2019 Indeterminate (permanent) 56 30 8 1 2 1 2 89 3 192
2019 Term 81 9 0 0 0 5 5 100 0 21
2019 Casual 70 20 10 0 0 0 0 90 0 10
2019 Student 67 21 8 0 0 4 0 91 0 24
2018 Indeterminate (permanent) 52 35 9 2 1 0 1 88 3 163
2018 Term 65 31 0 0 4 0 0 96 4 26
2017 Indeterminate (permanent) 52 32 8 4 0 1 3 88 4 159
2017 Term 56 29 0 0 13 0 3 87 13 32
2017 Student 90 10 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 11 11 2 2 2 0 85 4 204
2020 Term 81 11 6 0 3 0 0 92 3 36
2019 Indeterminate (permanent) 55 21 15 4 3 1 2 78 7 191
2019 Term 72 19 0 0 0 5 5 100 0 21
2019 Casual 80 20 0 0 0 0 0 100 0 10
2019 Student 75 17 4 0 0 4 0 96 0 24
2018 Indeterminate (permanent) 49 25 12 8 5 1 1 75 13 162
2018 Term 80 12 4 0 4 0 0 92 4 26
2017 Indeterminate (permanent) 49 25 11 8 3 1 3 77 11 159
2017 Term 72 9 3 7 6 0 3 84 13 32
2017 Student 90 0 10 0 0 0 0 90 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 13 4 0 1 0 14 94 1 204
2020 Term 80 8 3 0 0 0 8 97 0 36
2019 Indeterminate (permanent) 60 12 5 1 1 1 21 92 1 189
2019 Term 80 0 0 0 0 5 15 100 0 20
2019 Casual 60 0 0 0 0 0 40 100 0 10
2019 Student 75 0 0 0 0 4 21 100 0 24
2018 Indeterminate (permanent) 55 12 6 2 0 0 26 90 2 162
2018 Term 61 15 0 0 0 0 23 100 0 26
2017 Indeterminate (permanent) 56 13 4 3 0 1 23 91 3 159
2017 Term 60 3 0 0 0 0 37 100 0 32
2017 Student 100 0 0 0 0 0 0 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 14 5 1 0 1 2 93 2 205
2020 Term 86 5 6 0 0 0 3 94 0 35
2019 Indeterminate (permanent) 74 16 5 0 0 1 4 95 0 191
2019 Term 75 15 0 0 0 5 5 100 0 20
2019 Casual 100 0 0 0 0 0 0 100 0 10
2019 Student 79 8 4 0 0 4 4 95 0 24
2018 Indeterminate (permanent) 65 22 7 1 0 1 4 91 1 163
2018 Term 85 4 4 0 0 0 8 96 0 26
2017 Indeterminate (permanent) 67 21 6 0 0 1 5 94 0 160
2017 Term 66 10 3 0 3 0 18 92 4 32
2017 Student 100 0 0 0 0 0 0 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 12 2 0 2 1 1 95 2 203
2020 Term 17 25 23 20 15 0 0 42 35 35
2019 Indeterminate (permanent) 82 10 1 2 3 0 2 94 5 192
2019 Term 29 14 28 14 9 5 0 45 25 21
2019 Casual 10 20 30 10 30 0 0 30 40 10
2019 Student 63 13 4 13 4 4 0 78 17 24
2018 Indeterminate (permanent) 72 15 6 2 2 1 2 90 4 163
2018 Term 15 4 12 31 35 0 4 20 68 26
2017 Indeterminate (permanent) 60 17 12 6 1 2 2 80 8 160
2017 Term 10 6 3 22 56 0 3 16 81 32
2017 Student 50 10 30 10 0 0 0 60 10 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 24 18 4 2 1 1 75 7 205
2020 Term 43 20 28 5 3 0 0 63 8 35
2019 Indeterminate (permanent) 60 21 13 3 1 1 2 83 4 190
2019 Term 67 24 5 0 0 5 0 95 0 21
2019 Casual 40 10 20 10 20 0 0 50 30 10
2019 Student 43 26 13 9 4 4 0 73 14 23
2018 Indeterminate (permanent) 48 25 16 6 3 1 2 74 9 162
2018 Term 53 31 11 0 4 0 0 85 4 26
2017 Indeterminate (permanent) 56 20 13 2 2 1 4 82 5 159
2017 Term 51 22 15 6 0 0 6 77 6 32
2017 Student 60 40 0 0 0 0 0 100 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 37 21 8 2 1 0 68 10 204
2020 Term 31 50 11 3 3 3 0 83 6 36

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 30 39 14 5 0 0 42 19 205
2020 Term 8 37 44 11 0 0 0 45 11 36
2019 Indeterminate (permanent) 16 30 39 11 4 0 0 46 15 191
2019 Term 19 38 29 10 0 5 0 60 10 21
2019 Casual 20 50 10 10 10 0 0 70 20 10
2019 Student 29 33 29 0 4 4 0 65 4 24
2018 Indeterminate (permanent) 11 32 38 15 4 0 0 43 19 163
2018 Term 11 35 38 12 0 4 0 48 12 26
2017 Indeterminate (permanent) 6 29 41 16 8 0 0 35 24 161
2017 Term 9 25 53 6 6 0 0 34 13 32
2017 Student 20 60 20 0 0 0 0 80 0 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 22 37 20 7 0 0 27 36 204
2020 Term 11 28 33 17 11 0 0 28 38 36
2019 Indeterminate (permanent) 10 23 40 18 8 0 1 27 33 190
2019 Term 0 19 38 20 24 0 0 43 19 21
2019 Casual 10 10 30 40 10 0 0 50 20 10
2019 Student 8 13 33 25 13 4 4 41 23 24
2018 Indeterminate (permanent) 4 24 44 19 8 1 0 27 29 163
2018 Term 0 27 23 38 8 4 0 48 28 26
2017 Indeterminate (permanent) 8 23 45 15 8 1 0 23 31 160
2017 Term 10 10 43 28 10 0 0 37 19 32
2017 Student 0 0 50 20 30 0 0 50 0 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 39 8 3 0 1 0 89 3 204
2020 Term 39 49 0 9 3 0 0 88 12 36
2019 Indeterminate (permanent) 44 37 9 6 2 2 0 82 8 191
2019 Term 38 33 15 9 0 5 0 75 10 21
2019 Casual 0 60 10 10 10 10 0 66 22 10
2019 Student 30 43 4 4 13 4 0 77 18 23
2018 Indeterminate (permanent) 30 52 12 4 1 1 1 83 5 162
2018 Term 54 35 8 4 0 0 0 89 4 26
2017 Indeterminate (permanent) 21 49 16 9 2 3 0 72 11 159
2017 Term 19 53 6 10 6 6 0 76 17 32
2017 Student 30 30 20 10 0 10 0 67 11 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 11 6 2 2 0 81 8 204
2020 Term 39 36 3 11 3 9 0 81 15 36

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 8 11 3 2 0 76 15 205
2020 Term 36 17 19 22 6 0 0 53 28 36

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 24 10 2 1 3 1 85 4 205
2020 Term 50 27 11 3 0 9 0 85 3 36

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 36 15 6 2 0 0 77 8 205
2020 Term 40 36 8 14 0 3 0 77 15 36
2019 Indeterminate (permanent) 37 34 13 11 4 2 0 72 15 191
2019 Term 43 33 14 5 0 5 0 80 5 21
2019 Casual 10 60 0 0 20 10 0 78 22 10
2019 Student 42 25 17 8 0 8 0 73 9 24
2018 Indeterminate (permanent) 26 39 14 15 4 1 1 67 19 163
2018 Term 58 35 0 8 0 0 0 92 8 26
2017 Indeterminate (permanent) 18 39 17 16 6 3 0 59 23 161
2017 Term 31 37 19 3 9 0 0 68 13 32

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 31 5 2 0 0 0 93 2 205
2020 Term 47 44 0 6 0 3 0 94 6 36

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 27 5 3 0 0 0 92 3 205
2020 Term 53 39 5 3 0 0 0 92 3 36

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 30 12 3 0 0 2 85 3 202
2020 Term 45 30 14 8 0 3 0 77 8 36

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 21 10 1 0 0 1 89 1 204
2020 Term 55 40 3 0 0 3 0 97 0 35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 14 5 0 0 2 2 94 0 204
2020 Term 61 23 6 0 0 11 0 94 0 36

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 24 6 1 0 1 0 93 1 203
2020 Term 64 22 3 9 0 3 0 88 9 36

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 29 8 1 1 1 0 89 3 204
2020 Term 56 28 3 14 0 0 0 83 14 36

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 18 5 1 1 0 0 93 2 205
2020 Term 64 28 5 3 0 0 0 92 3 36

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 44 2 9 0 0 0 89 9 54

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 100 0 55

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 36 11 9 4 0 0 77 13 55
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 205
2020 Term 11 89 36

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 204
2020 Term 0 100 36
2019 Indeterminate (permanent) 17 83 192
2019 Term 14 86 21
2019 Casual 10 90 10
2019 Student 13 88 24
2017 Indeterminate (permanent) 24 76 161
2014 Indeterminate (permanent) 19 81 178

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 81 19 32
2017 Indeterminate (permanent) 70 30 38
2014 Indeterminate (permanent) 68 32 34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 31 8 11 0 0 0 81 11 26
2017 Indeterminate (permanent) 46 40 10 4 0 0 0 86 4 27
2014 Indeterminate (permanent) 53 21 13 8 4 0 0 74 13 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 30 4 1 1 3 5 93 2 205
2020 Term 52 33 6 6 0 0 3 88 6 36
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 42 17 1 52 48 205
2020 Term 28 50 14 9 64 36 36

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 81
2020 Term 60 40 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 29 9 12 14 1 0 64 27 81
2020 Term 21 41 10 28 0 0 0 62 28 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 21 11 25 29 0 4 32 56 81
2020 Term 41 21 0 20 19 0 0 62 38 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 20 10 4 4 0 6 80 9 205
2020 Term 46 14 11 3 0 5 20 81 4 35
2019 Indeterminate (permanent) 49 21 11 6 5 1 6 75 13 188
2019 Student 57 4 9 4 4 4 17 78 11 23
2018 Indeterminate (permanent) 49 21 12 8 5 0 6 75 13 163
2018 Term 62 19 4 4 8 0 4 84 12 26
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