2020 Public Service Employee Survey Results for National Film Board of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 54 0 1 1 0 0 97 3 67
2020 Non-supervisor 42 45 4 8 2 0 0 86 10 236

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 16 0 6 0 0 0 94 6 64
2020 Non-supervisor 68 25 3 3 0 0 0 94 4 235
2017 Supervisor 54 41 0 5 0 0 0 95 5 49
2017 Non-supervisor 57 33 4 4 1 0 0 90 6 193

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 43 14 2 2 0 0 81 5 67
2020 Non-supervisor 36 39 11 11 3 0 1 75 14 238
2019 Supervisor 49 23 15 12 1 0 0 72 13 38
2019 Non-supervisor 28 41 12 13 6 0 0 69 19 138
2017 Supervisor 34 39 15 6 6 0 0 73 13 49
2017 Non-supervisor 34 39 14 10 4 0 0 73 14 194

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 50 7 15 4 0 0 74 19 67
2020 Non-supervisor 22 36 16 18 3 1 4 61 22 237
2019 Supervisor 22 32 6 29 10 0 0 55 40 38
2019 Non-supervisor 7 38 13 30 12 0 0 45 42 138
2018 Supervisor 16 41 14 9 17 0 2 58 27 43
2018 Non-supervisor 6 41 16 23 12 0 2 48 36 150
2017 Supervisor 22 44 16 12 6 0 0 66 18 49
2017 Non-supervisor 13 42 22 15 7 0 1 55 22 195

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 39 16 7 0 0 0 77 7 66
2020 Non-supervisor 39 40 12 7 1 0 1 80 7 238
2019 Supervisor 37 36 4 14 7 0 1 75 21 38
2019 Non-supervisor 25 46 16 12 1 0 0 71 13 138
2017 Supervisor 24 59 4 12 0 0 2 84 12 49
2017 Non-supervisor 37 44 13 4 1 0 1 82 5 194

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 33 8 6 7 0 0 79 13 67
2020 Non-supervisor 39 42 10 5 2 0 1 83 7 237
2019 Supervisor 31 40 20 9 0 0 0 71 9 36
2019 Non-supervisor 22 41 14 16 7 0 0 63 23 137
2018 Supervisor 37 33 5 21 2 0 2 71 24 43
2018 Non-supervisor 35 34 17 7 6 0 2 70 13 150
2017 Supervisor 31 32 10 18 6 3 0 65 25 49
2017 Non-supervisor 35 37 16 8 2 0 1 73 10 195

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 41 4 3 1 0 0 91 5 67
2020 Non-supervisor 45 38 11 4 3 0 0 83 7 237
2019 Supervisor 31 50 8 10 0 0 0 81 10 38
2019 Non-supervisor 24 41 15 13 6 0 0 65 20 138
2018 Supervisor 49 40 5 0 6 0 0 89 6 43
2018 Non-supervisor 29 52 9 5 5 0 0 81 10 147
2017 Supervisor 42 50 2 6 0 0 0 92 6 49
2017 Non-supervisor 33 50 9 5 3 0 0 83 8 195

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 51 10 7 0 0 0 82 7 67
2020 Non-supervisor 29 39 14 13 6 0 0 68 18 238
2019 Supervisor 32 50 15 3 0 0 0 82 3 38
2019 Non-supervisor 19 37 16 12 15 0 0 56 27 138
2018 Supervisor 34 35 11 10 10 0 0 69 20 43
2018 Non-supervisor 21 39 21 12 7 0 0 60 19 150
2017 Supervisor 23 46 15 14 2 0 0 69 16 48
2017 Non-supervisor 24 39 17 13 7 0 0 63 19 195

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 59 12 5 1 0 0 82 6 67
2020 Non-supervisor 26 42 17 11 4 0 0 68 15 236
2019 Supervisor 27 59 5 8 1 0 0 85 10 38
2019 Non-supervisor 16 41 19 21 3 0 0 57 24 136
2018 Supervisor 30 41 16 14 0 0 0 71 14 43
2018 Non-supervisor 17 54 14 8 7 0 0 71 16 149
2017 Supervisor 24 49 8 14 5 0 0 73 19 49
2017 Non-supervisor 21 47 14 11 6 0 0 69 17 193

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 47 2 1 4 0 0 93 5 67
2020 Non-supervisor 42 40 12 4 2 0 0 82 6 237
2019 Supervisor 30 49 10 10 1 0 0 79 11 38
2019 Non-supervisor 31 45 14 7 2 0 0 77 9 138
2018 Supervisor 42 45 12 0 1 0 0 87 1 43
2018 Non-supervisor 37 42 14 5 1 0 0 79 7 151
2017 Supervisor 38 49 9 0 4 0 0 87 4 49
2017 Non-supervisor 31 46 12 6 3 2 0 78 9 194

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 52 5 2 6 0 0 86 9 67
2020 Non-supervisor 27 42 14 13 4 0 0 69 17 238
2019 Supervisor 27 50 19 1 1 0 0 78 3 38
2019 Non-supervisor 19 37 16 13 15 0 0 56 27 137
2018 Supervisor 41 32 17 5 5 0 0 73 10 43
2018 Non-supervisor 19 52 16 8 5 0 0 71 13 150
2017 Supervisor 26 53 10 10 0 0 0 79 10 49
2017 Non-supervisor 22 49 13 10 7 0 0 71 16 195

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 43 4 0 0 0 0 96 0 64
2020 Non-supervisor 51 39 5 4 1 0 0 90 5 234
2019 Supervisor 51 40 8 0 0 0 0 92 0 37
2019 Non-supervisor 40 40 13 4 3 0 0 80 7 138
2018 Supervisor 78 20 1 1 0 0 0 98 1 43
2018 Non-supervisor 44 44 7 4 2 0 0 88 6 150
2017 Supervisor 48 43 6 2 0 0 0 92 2 49
2017 Non-supervisor 44 46 7 1 1 0 0 90 3 195

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 31 12 6 4 0 0 78 10 67
2020 Non-supervisor 26 44 16 10 5 0 0 70 15 238
2019 Supervisor 30 51 7 13 0 0 0 80 13 38
2019 Non-supervisor 12 42 14 15 16 0 0 55 31 138
2018 Supervisor 25 45 9 16 5 0 0 70 21 43
2018 Non-supervisor 15 46 20 13 6 0 0 61 19 151
2017 Supervisor 34 47 11 4 4 0 0 81 8 49
2017 Non-supervisor 21 51 11 11 6 0 0 72 17 195

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 33 14 7 1 0 0 79 8 67
2020 Non-supervisor 33 39 12 12 3 0 0 72 15 238
2019 Supervisor 30 45 22 3 0 0 0 76 3 37
2019 Non-supervisor 16 38 20 9 17 0 0 54 26 138
2018 Supervisor 34 51 10 5 0 0 0 85 5 43
2018 Non-supervisor 22 46 15 11 6 0 0 68 16 150
2017 Supervisor 40 38 10 9 0 0 2 80 9 49
2017 Non-supervisor 29 48 10 8 5 0 0 77 13 195

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 57 12 11 1 0 0 76 13 65
2020 Non-supervisor 26 44 17 10 4 0 0 70 14 234
2019 Supervisor 22 43 21 8 7 0 0 65 15 38
2019 Non-supervisor 8 40 20 18 12 0 2 50 30 137
2018 Supervisor 30 25 15 30 0 0 0 55 30 42
2018 Non-supervisor 14 39 25 18 4 0 0 53 22 151
2017 Supervisor 19 45 14 16 4 0 2 65 21 49
2017 Non-supervisor 21 45 18 10 6 0 0 66 16 195

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 61 2 1 1 0 0 95 2 67
2020 Non-supervisor 47 40 9 2 2 0 0 87 4 238
2019 Supervisor 50 40 0 9 1 0 0 90 10 38
2019 Non-supervisor 28 44 17 8 2 0 1 73 9 137
2018 Supervisor 50 40 4 4 2 0 0 90 6 43
2018 Non-supervisor 36 47 10 6 2 0 0 83 8 151
2017 Supervisor 40 52 6 2 0 0 0 92 2 49
2017 Non-supervisor 41 43 10 4 2 0 0 84 5 195

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 25 16 23 14 0 0 47 37 66
2020 Non-supervisor 37 33 18 9 2 0 0 71 11 234
2019 Supervisor 20 37 24 15 3 0 0 57 18 37
2019 Non-supervisor 26 39 16 12 7 0 0 65 18 137
2018 Supervisor 6 27 32 17 18 0 0 33 35 43
2018 Non-supervisor 29 46 11 5 8 0 1 76 13 151
2017 Supervisor 13 31 19 22 16 0 0 44 37 49
2017 Non-supervisor 37 38 12 7 4 0 1 76 12 194

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 22 44 16 5 0 3 21 34 67
2020 Non-supervisor 8 21 41 20 7 0 1 28 30 237
2019 Supervisor 6 44 49 0 1 0 0 1 49 37
2019 Non-supervisor 15 35 32 12 4 0 1 17 51 138
2018 Supervisor 9 31 33 20 7 0 0 27 40 43
2018 Non-supervisor 12 33 36 12 2 1 3 15 48 151
2017 Supervisor 8 40 32 12 6 0 2 18 49 49
2017 Non-supervisor 8 30 38 15 5 1 3 21 39 195

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 11 44 27 10 0 1 37 18 66
2020 Non-supervisor 7 12 31 31 16 1 2 48 20 237
2019 Supervisor 8 27 38 22 3 0 1 25 37 36
2019 Non-supervisor 12 29 27 22 7 2 1 30 42 137
2018 Supervisor 4 19 34 29 9 4 1 40 24 42
2018 Non-supervisor 7 18 32 24 8 7 4 36 28 151
2017 Supervisor 8 21 44 14 12 2 0 26 29 49
2017 Non-supervisor 4 17 34 22 9 6 7 36 25 194

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 36 29 17 1 0 0 18 53 67
2020 Non-supervisor 15 30 29 18 5 1 1 24 46 236
2019 Supervisor 43 35 22 0 0 0 0 0 78 37
2019 Non-supervisor 34 34 21 6 1 3 1 7 71 138
2018 Supervisor 40 35 19 1 4 0 0 6 75 42
2018 Non-supervisor 23 33 26 9 5 2 2 14 59 151
2017 Supervisor 29 29 31 6 5 0 0 11 58 49
2017 Non-supervisor 18 24 34 13 6 0 6 20 44 194

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 18 50 22 6 0 0 28 22 67
2020 Non-supervisor 7 14 41 28 9 0 1 38 21 238
2019 Supervisor 6 30 44 20 0 0 0 20 37 37
2019 Non-supervisor 12 22 36 26 4 0 0 30 34 138
2018 Supervisor 6 25 39 23 7 0 0 30 31 43
2018 Non-supervisor 10 28 29 24 6 0 1 31 39 148
2017 Supervisor 7 34 43 7 8 0 0 15 42 49
2017 Non-supervisor 7 16 42 24 8 1 2 33 23 192

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 31 41 8 4 0 1 12 46 67
2020 Non-supervisor 9 21 34 23 10 0 2 34 31 238
2019 Supervisor 27 42 29 1 0 0 0 1 70 37
2019 Non-supervisor 23 30 23 12 10 1 1 23 54 138
2018 Supervisor 38 26 25 4 6 0 0 11 64 43
2018 Non-supervisor 18 27 21 18 7 1 7 28 49 150
2017 Supervisor 27 41 22 7 0 0 4 7 71 49
2017 Non-supervisor 13 25 24 22 9 3 4 33 41 195

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 1 14 25 37 22 0 0 59 15 66
2020 Non-supervisor 4 8 21 34 28 2 4 65 12 232
2019 Supervisor 4 21 34 28 8 0 4 38 26 37
2019 Non-supervisor 13 18 26 20 18 4 2 40 32 138
2018 Supervisor 9 36 21 24 9 0 1 34 45 43
2018 Non-supervisor 5 10 26 40 9 3 7 54 17 150
2017 Supervisor 2 23 29 26 21 0 0 47 25 49
2017 Non-supervisor 3 12 19 30 24 5 7 61 17 195

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 31 38 10 6 0 0 16 46 67
2020 Non-supervisor 17 21 37 14 7 1 2 22 39 238
2019 Supervisor 32 52 8 8 0 0 0 8 84 37
2019 Non-supervisor 28 25 31 11 2 1 2 14 55 138
2018 Supervisor 32 41 24 2 1 0 0 3 73 43
2018 Non-supervisor 26 30 29 7 3 2 2 11 58 151
2017 Supervisor 25 29 44 2 0 0 0 2 54 49
2017 Non-supervisor 14 27 37 11 8 1 3 19 43 195

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 2 30 43 18 0 1 62 8 67
2020 Non-supervisor 3 11 35 34 16 0 1 50 14 238
2019 Supervisor 16 8 37 38 1 0 0 39 24 35
2019 Non-supervisor 12 29 34 16 7 1 0 24 42 138
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 48 14 6 5 0 0 76 10 67
2020 Non-supervisor 19 37 23 12 4 4 1 59 17 238
2019 Supervisor 22 36 34 8 1 0 0 57 9 38
2019 Non-supervisor 12 32 21 16 13 1 5 46 31 139
2018 Supervisor 22 46 16 11 4 1 0 68 15 42
2018 Non-supervisor 12 47 20 9 7 2 3 63 16 152
2017 Supervisor 12 54 14 16 4 0 0 65 21 49
2017 Non-supervisor 17 36 19 12 8 5 4 58 21 195

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 37 5 4 1 0 0 90 5 67
2020 Non-supervisor 44 34 9 8 5 1 0 78 13 238
2019 Supervisor 40 37 18 5 0 0 0 77 5 38
2019 Non-supervisor 32 34 15 10 8 1 0 67 19 139
2018 Supervisor 36 50 10 0 3 0 0 86 3 41
2018 Non-supervisor 30 49 7 13 2 0 0 78 15 152
2017 Supervisor 35 47 15 4 0 0 0 81 4 49
2017 Non-supervisor 36 45 9 7 3 0 0 81 10 195

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 42 10 2 2 0 0 85 5 67
2020 Non-supervisor 46 42 5 6 1 0 0 88 7 237
2019 Supervisor 56 27 7 10 0 0 0 83 10 38
2019 Non-supervisor 32 42 13 8 4 0 0 75 12 138
2018 Supervisor 46 44 6 3 0 0 0 91 3 42
2018 Non-supervisor 32 50 11 6 1 0 0 82 7 150
2017 Supervisor 35 51 14 0 0 0 0 86 0 49
2017 Non-supervisor 35 49 9 5 2 0 0 84 7 194

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 44 11 1 0 0 0 88 1 66
2020 Non-supervisor 37 45 12 4 1 0 0 83 5 237
2019 Supervisor 50 42 7 1 0 0 0 91 1 38
2019 Non-supervisor 25 45 17 8 4 0 0 71 12 139
2018 Supervisor 55 33 6 5 0 0 1 89 5 42
2018 Non-supervisor 28 53 12 5 2 0 0 81 7 152

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 69 28 4 0 0 0 0 96 0 67
2020 Non-supervisor 47 36 7 6 2 2 1 85 8 238
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 26 6 0 0 0 0 94 0 66
2020 Non-supervisor 53 29 14 2 1 0 1 83 3 237
2019 Supervisor 65 29 4 1 0 0 0 94 1 38
2019 Non-supervisor 33 37 12 6 7 0 6 74 13 139

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 37 13 1 0 1 0 86 1 67
2020 Non-supervisor 41 30 17 9 2 1 0 72 11 238
2019 Supervisor 58 30 4 6 1 0 0 88 7 38
2019 Non-supervisor 24 33 17 19 7 0 0 57 26 139
2018 Supervisor 44 35 12 5 4 0 0 79 9 43
2018 Non-supervisor 27 40 15 10 6 0 2 69 16 152
2017 Supervisor 33 34 12 16 5 0 0 68 21 49
2017 Non-supervisor 23 44 17 10 6 0 0 68 15 195

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 37 13 3 0 1 0 83 3 67
2020 Non-supervisor 40 30 16 8 5 0 1 71 13 238

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 31 10 2 0 0 0 88 2 67
2020 Non-supervisor 43 34 11 9 2 0 0 78 11 238
2019 Supervisor 50 29 14 4 1 0 0 80 6 37
2019 Non-supervisor 28 39 11 13 9 0 0 67 22 138
2018 Supervisor 47 40 9 5 0 0 0 86 5 43
2018 Non-supervisor 32 34 15 15 3 0 1 67 18 152
2017 Supervisor 26 49 14 8 3 0 0 75 11 49
2017 Non-supervisor 31 43 12 10 4 0 0 74 14 195

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 42 58 67
2020 Non-supervisor 51 49 238

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 20 4 1 0 1 7 95 1 67
2020 Non-supervisor 65 24 4 0 0 1 6 96 1 237

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 31 5 1 0 1 0 94 1 67
2020 Non-supervisor 55 27 10 6 2 0 0 82 8 238
2019 Supervisor 59 28 6 6 1 0 0 86 8 38
2019 Non-supervisor 32 33 11 16 8 0 0 65 24 137
2018 Supervisor 52 28 7 9 4 0 0 80 13 43
2018 Non-supervisor 37 35 13 9 5 1 0 72 14 152
2017 Supervisor 31 46 10 9 4 0 0 77 13 49
2017 Non-supervisor 39 38 12 6 5 0 0 77 11 195
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 33 31 11 1 0 0 57 12 67
2020 Non-supervisor 19 38 20 13 5 5 0 60 19 238
2019 Supervisor 27 15 23 21 10 4 0 44 32 37
2019 Non-supervisor 9 21 23 26 18 3 0 32 45 139
2018 Supervisor 30 25 31 9 5 0 0 55 14 41
2018 Non-supervisor 13 32 22 20 2 10 0 50 25 151
2017 Supervisor 18 27 27 16 10 3 0 46 27 49
2017 Non-supervisor 13 34 27 12 5 8 0 51 19 195

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 25 33 15 10 3 0 40 26 67
2020 Non-supervisor 16 29 24 18 11 1 0 46 30 237
2019 Supervisor 14 18 14 26 28 0 0 32 54 37
2019 Non-supervisor 5 14 16 36 28 0 0 20 64 139
2018 Supervisor 24 22 17 22 15 0 0 46 36 41
2018 Non-supervisor 10 26 28 23 10 3 0 37 34 151
2017 Supervisor 10 38 18 21 12 0 0 49 33 49
2017 Non-supervisor 10 31 29 19 10 2 0 41 30 195

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 29 27 23 14 0 0 36 37 67
2020 Non-supervisor 10 32 27 19 11 1 0 42 31 238
2019 Supervisor 10 12 14 41 24 0 0 21 64 36
2019 Non-supervisor 3 9 21 28 37 3 0 12 67 138
2018 Supervisor 11 25 20 29 16 0 0 35 45 40
2018 Non-supervisor 4 19 31 31 11 4 0 24 44 150
2017 Supervisor 8 28 23 30 10 0 0 37 40 49
2017 Non-supervisor 6 22 34 24 9 5 0 29 35 195

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 29 26 18 12 3 0 43 31 67
2020 Non-supervisor 13 34 21 21 9 1 0 48 31 238
2019 Supervisor 7 14 14 41 23 0 0 21 65 37
2019 Non-supervisor 3 10 15 42 29 1 0 13 72 139
2018 Supervisor 7 28 15 35 15 0 0 35 51 41
2018 Non-supervisor 3 24 23 32 16 1 0 27 50 150
2017 Supervisor 6 34 23 19 18 0 0 40 37 49
2017 Non-supervisor 6 32 28 23 10 1 0 38 33 195

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 20 4 4 1 0 0 91 5 67
2020 Non-supervisor 69 21 5 2 1 0 1 91 4 238
2019 Supervisor 84 11 1 0 2 0 1 96 2 38
2019 Non-supervisor 59 24 8 3 4 1 2 85 7 139
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 45 17 21 3 0 0 58 25 67
2020 Non-supervisor 14 49 21 12 3 0 0 63 16 238
2019 Supervisor 9 23 44 18 6 0 0 32 24 38
2019 Non-supervisor 9 29 25 23 15 0 0 38 38 139
2018 Supervisor 28 45 13 14 0 0 0 73 14 42
2018 Non-supervisor 13 46 25 13 1 1 0 60 15 151
2017 Supervisor 14 43 23 18 2 0 0 57 20 49
2017 Non-supervisor 17 45 20 13 4 0 0 63 17 195

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 20 41 22 10 0 0 27 32 66
2020 Non-supervisor 10 32 30 18 8 2 0 43 26 237
2019 Supervisor 8 7 13 47 25 0 0 16 72 37
2019 Non-supervisor 5 8 23 35 28 0 0 13 64 139

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 49 22 5 2 0 0 71 7 67
2020 Non-supervisor 20 43 15 13 6 2 0 65 20 238
2019 Supervisor 27 29 26 12 6 0 0 56 18 38
2019 Non-supervisor 13 40 16 17 13 2 0 54 30 139
2018 Supervisor 50 33 3 14 0 0 0 83 14 43
2018 Non-supervisor 15 50 12 14 1 6 3 70 16 150
2017 Supervisor 28 40 10 6 10 4 0 72 17 49
2017 Non-supervisor 18 47 14 14 4 3 1 66 19 195

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 40 24 9 1 0 0 66 10 67
2020 Non-supervisor 22 46 20 11 1 0 0 68 13 235
2019 Supervisor 28 38 7 27 0 0 0 66 27 38
2019 Non-supervisor 11 33 31 17 7 0 0 44 25 139
2018 Supervisor 43 35 10 11 1 0 0 78 12 43
2018 Non-supervisor 20 49 21 8 1 1 0 69 9 152

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 37 16 15 5 7 4 59 23 67
2020 Non-supervisor 16 32 21 13 8 8 2 53 23 238
2019 Supervisor 28 21 16 26 3 4 1 53 31 37
2019 Non-supervisor 9 16 30 24 13 7 1 27 41 139
2018 Supervisor 9 42 24 12 10 1 2 52 23 43
2018 Non-supervisor 6 30 22 18 6 14 3 44 30 151
2017 Supervisor 10 26 21 28 12 4 0 37 41 49
2017 Non-supervisor 13 30 23 15 6 11 1 49 25 194

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 19 47 15 11 0 0 28 26 66
2020 Non-supervisor 11 23 24 22 16 3 1 35 39 238
2019 Supervisor 8 12 40 37 3 0 0 20 40 38
2019 Non-supervisor 2 12 25 29 30 3 0 15 60 139
2018 Supervisor 13 28 22 32 5 0 0 41 37 43
2018 Non-supervisor 9 20 27 23 16 4 0 31 41 151
2017 Supervisor 6 31 19 36 8 0 0 38 44 49
2017 Non-supervisor 9 33 25 18 10 4 0 44 30 195

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 27 30 13 14 0 4 40 29 67
2020 Non-supervisor 7 23 22 22 20 1 4 32 45 238
2019 Supervisor 11 38 19 12 10 4 6 54 25 38
2019 Non-supervisor 1 11 23 22 39 3 0 13 63 139
2018 Supervisor 16 22 9 29 22 0 3 39 52 42
2018 Non-supervisor 5 23 18 23 23 4 4 30 50 151
2017 Supervisor 10 32 25 13 18 0 2 43 32 49
2017 Non-supervisor 7 24 21 24 17 3 3 33 44 195

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 21 13 7 3 0 4 77 10 67
2020 Non-supervisor 59 21 10 2 2 1 4 85 5 238
2019 Supervisor 46 32 14 0 8 0 0 78 8 38
2019 Non-supervisor 48 19 17 2 3 1 10 75 6 139

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 16 17 5 2 1 6 73 8 67
2020 Non-supervisor 37 25 18 7 7 2 5 66 15 238
2019 Supervisor 46 35 12 0 7 1 0 81 7 38
2019 Non-supervisor 23 23 20 13 9 2 10 51 25 139

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 6 4 0 1 4 8 94 2 66
2020 Non-supervisor 67 13 3 2 3 7 5 91 6 238
2019 Supervisor 62 16 1 0 0 15 6 98 0 38
2019 Non-supervisor 64 10 3 6 1 6 10 87 9 138

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 8 3 0 0 1 11 97 0 67
2020 Non-supervisor 67 13 5 1 1 4 9 91 3 237
2019 Supervisor 74 9 4 0 0 0 13 95 0 37
2019 Non-supervisor 73 8 5 0 1 1 12 94 1 137

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 54 22 5 0 4 0 72 5 66
2020 Non-supervisor 17 40 24 13 3 3 0 59 16 237
2019 Supervisor 32 16 28 13 3 8 0 52 17 38
2019 Non-supervisor 8 33 23 24 10 2 0 42 35 138
2018 Supervisor 30 34 28 8 0 0 0 65 8 43
2018 Non-supervisor 8 33 32 15 4 8 0 44 21 152
2017 Supervisor 16 46 20 13 0 5 0 66 13 49
2017 Non-supervisor 8 46 26 10 7 2 1 56 17 195

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 47 20 2 1 0 0 77 3 67
2020 Non-supervisor 21 47 18 10 4 0 0 68 14 238
2019 Supervisor 44 29 20 7 0 0 0 73 7 38
2019 Non-supervisor 15 50 15 9 10 1 0 66 19 137
2018 Supervisor 44 35 14 7 0 0 0 79 7 42
2018 Non-supervisor 33 44 16 6 0 0 0 78 7 152
2017 Supervisor 25 51 11 14 0 0 0 76 14 49
2017 Non-supervisor 28 54 9 8 1 0 0 83 9 195

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 45 17 9 1 0 0 72 10 67
2020 Non-supervisor 24 41 19 8 6 2 0 67 14 238
2019 Supervisor 47 28 17 8 0 0 0 75 8 38
2019 Non-supervisor 22 46 13 8 6 4 0 71 15 138
2018 Supervisor 50 40 2 4 4 0 0 90 8 42
2018 Non-supervisor 37 47 9 2 1 4 0 88 3 151
2017 Supervisor 18 58 14 8 2 0 0 75 10 49
2017 Non-supervisor 32 43 15 6 3 1 0 76 9 195

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 54 12 7 1 1 0 80 9 67
2020 Non-supervisor 29 47 12 6 6 0 0 76 12 237

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 43 4 0 0 1 1 96 0 67
2020 Non-supervisor 36 44 8 5 3 3 1 83 9 238

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 53 0 3 2 0 0 95 5 67
2020 Non-supervisor 41 46 10 4 0 0 0 87 4 238
2019 Supervisor 35 55 9 0 0 0 0 91 0 38
2019 Non-supervisor 26 50 12 8 4 0 0 76 12 139
2018 Supervisor 51 36 11 2 0 0 0 87 2 42
2018 Non-supervisor 33 56 9 1 1 0 0 89 2 152
2017 Supervisor 25 62 9 4 0 0 0 87 4 48
2017 Non-supervisor 36 55 5 3 1 0 0 91 4 195

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 50 14 7 1 1 0 77 9 67
2020 Non-supervisor 29 38 20 9 4 0 0 67 13 237
2019 Supervisor 20 27 40 12 0 0 0 47 12 38
2019 Non-supervisor 13 26 29 20 12 0 0 39 33 138
2018 Supervisor 26 41 25 7 0 0 0 67 7 42
2018 Non-supervisor 20 47 24 7 2 0 0 67 9 150
2017 Supervisor 22 51 16 10 0 0 0 73 10 49
2017 Non-supervisor 26 40 23 8 3 0 0 66 11 195

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 53 14 12 1 0 0 72 14 67
2020 Non-supervisor 28 39 19 10 4 0 0 67 14 238
2019 Supervisor 20 36 27 8 10 0 0 55 17 38
2019 Non-supervisor 9 34 26 22 9 0 0 43 31 139
2018 Supervisor 31 25 29 10 4 0 0 57 14 42
2018 Non-supervisor 16 54 20 9 1 0 0 70 10 152
2017 Supervisor 20 53 14 13 0 0 0 73 13 49
2017 Non-supervisor 23 46 20 10 1 0 0 69 11 195

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 32 25 1 4 1 0 70 5 67
2020 Non-supervisor 40 32 16 4 3 4 1 76 7 238
2019 Supervisor 43 18 15 14 1 8 0 67 16 38
2019 Non-supervisor 22 33 17 16 9 3 0 57 25 139
2018 Supervisor 42 30 10 5 5 8 0 78 11 42
2018 Non-supervisor 30 36 18 8 3 4 1 70 11 152
2017 Supervisor 30 47 19 0 0 4 0 80 0 49
2017 Non-supervisor 34 33 14 9 4 6 0 72 13 195
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 18 51 31 67
2020 Non-supervisor 13 60 28 238
2019 Supervisor 7 49 43 38
2019 Non-supervisor 23 48 29 139
2018 Supervisor 11 54 34 43
2018 Non-supervisor 17 46 37 152
2017 Supervisor 6 67 27 49
2017 Non-supervisor 17 58 25 194

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 35 21 7 6 15 15 11
2020 Non-supervisor 33 26 10 11 12 8 29
2017 Non-supervisor 26 9 9 24 17 15 33
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 19 21 9 2 29 10 47 19 67
2020 Non-supervisor 10 23 25 7 5 24 6 47 17 238
2019 Supervisor 12 15 19 2 0 44 8 56 4 38
2019 Non-supervisor 7 16 25 8 17 20 7 32 33 139
2018 Supervisor 16 26 27 10 0 13 8 53 13 43
2018 Non-supervisor 9 21 19 8 7 29 6 46 23 152
2017 Supervisor 4 27 28 7 10 21 2 41 23 49
2017 Non-supervisor 11 21 20 10 3 30 6 49 20 195

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 36 31 6 4 4 0 58 10 67
2020 Non-supervisor 18 39 23 9 3 7 1 62 13 238
2019 Supervisor 28 24 32 1 0 15 0 60 2 38
2019 Non-supervisor 12 30 22 14 7 14 1 49 25 139
2018 Supervisor 31 35 19 10 0 0 5 69 11 43
2018 Non-supervisor 16 40 19 7 6 12 0 63 15 152
2017 Supervisor 9 42 22 16 8 4 0 53 25 49
2017 Non-supervisor 16 42 19 5 4 14 0 68 10 195
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 37
2019 Non-supervisor 10 90 139

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-supervisor 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-supervisor 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-supervisor 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-supervisor 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 21 26 5 0 27 8 52 8 66
2020 Non-supervisor 10 21 23 8 4 28 6 47 18 238
2019 Supervisor 17 13 27 0 0 35 8 53 0 37
2019 Non-supervisor 11 13 29 8 6 25 8 36 21 137
2018 Supervisor 22 21 26 0 4 20 7 59 5 43
2018 Non-supervisor 12 23 19 3 0 34 7 61 6 150
2017 Supervisor 6 32 23 6 2 27 4 55 11 49
2017 Non-supervisor 10 23 19 3 4 34 7 56 11 195

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 44 23 3 0 7 0 72 4 67
2020 Non-supervisor 23 37 21 10 2 7 0 64 13 238
2019 Supervisor 33 24 27 0 0 16 0 68 0 38
2019 Non-supervisor 13 33 22 10 4 16 2 57 17 138
2018 Supervisor 38 40 13 3 4 1 1 80 7 43
2018 Non-supervisor 22 39 16 3 1 18 1 76 4 152
2017 Supervisor 17 45 17 4 4 13 0 72 9 49
2017 Non-supervisor 22 44 16 4 2 12 0 75 7 195
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 22 5 10 7 0 0 78 17 67
2020 Non-supervisor 49 21 16 7 5 0 1 71 12 238

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 21 15 7 5 0 0 73 12 66
2020 Non-supervisor 48 30 13 5 1 0 1 80 7 238
2019 Supervisor 41 29 15 12 1 1 0 71 14 38
2019 Non-supervisor 35 26 19 10 9 0 2 62 19 139
2018 Supervisor 25 37 26 8 4 0 0 62 12 43
2018 Non-supervisor 28 24 29 8 4 3 3 55 14 150
2017 Supervisor 28 37 19 12 5 0 0 65 16 49
2017 Non-supervisor 29 26 23 10 8 1 3 58 19 195

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 21 30 17 24 0 0 29 41 67
2020 Non-supervisor 14 27 34 17 8 0 0 42 25 238
2019 Supervisor 3 16 31 40 10 0 0 19 50 38
2019 Non-supervisor 11 23 30 19 18 0 0 33 36 139
2018 Supervisor 1 10 42 18 29 0 0 11 47 43
2018 Non-supervisor 5 23 37 18 16 0 0 28 35 151
2017 Supervisor 4 17 18 37 23 0 0 21 61 49
2017 Non-supervisor 11 24 35 18 11 1 0 36 29 195

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 32 25 15 13 0 0 47 28 67
2020 Non-supervisor 23 29 31 12 6 0 0 52 17 238
2019 Supervisor 4 40 29 20 6 0 0 45 26 38
2019 Non-supervisor 13 31 24 15 17 0 0 44 32 139
2018 Supervisor 9 19 46 14 12 0 0 28 26 43
2018 Non-supervisor 12 28 30 22 9 0 0 40 31 149
2017 Supervisor 4 32 27 20 15 0 2 37 36 49
2017 Non-supervisor 13 33 28 18 7 0 0 46 25 192

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 27 20 29 12 1 0 38 41 66
2020 Non-supervisor 18 26 26 20 9 0 1 45 29 238
2019 Supervisor 8 16 14 48 9 0 4 25 60 38
2019 Non-supervisor 16 16 26 19 23 0 0 32 42 138
2018 Supervisor 3 9 26 26 35 0 1 12 62 43
2018 Non-supervisor 8 20 33 23 13 0 3 29 37 151
2017 Supervisor 4 17 20 26 30 0 3 22 57 49
2017 Non-supervisor 18 19 27 20 13 1 2 38 34 195

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 33 27 12 11 0 0 50 23 66
2020 Non-supervisor 40 29 18 8 3 0 1 70 12 236
2019 Supervisor 6 29 27 36 1 0 1 36 37 38
2019 Non-supervisor 39 25 19 4 8 0 4 67 13 139
2018 Supervisor 10 35 30 17 8 0 0 45 25 43
2018 Non-supervisor 32 32 23 6 4 0 3 66 11 151
2017 Supervisor 17 21 22 24 11 0 5 40 37 49
2017 Non-supervisor 31 34 17 7 2 2 7 72 10 194

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 33 16 14 10 0 1 60 24 67
2020 Non-supervisor 36 29 18 11 6 0 0 65 17 238
2019 Supervisor 16 30 30 21 4 0 0 46 24 38
2019 Non-supervisor 23 34 22 7 13 0 1 58 20 139
2018 Supervisor 9 34 32 19 6 0 0 44 24 43
2018 Non-supervisor 28 31 25 7 8 0 0 60 15 150
2017 Supervisor 16 24 30 18 12 0 0 40 30 49
2017 Non-supervisor 32 32 21 10 3 0 1 65 13 194

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 31 26 10 7 0 5 55 18 65
2020 Non-supervisor 28 29 21 11 5 0 6 61 17 238

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 32 41 4 3 0 0 53 6 65
2020 Non-supervisor 28 31 26 11 2 1 0 60 14 238
2019 Supervisor 6 27 44 16 7 0 0 33 23 38
2019 Non-supervisor 9 24 31 21 14 1 2 34 35 138
2018 Supervisor 18 33 17 21 11 0 0 51 32 43
2018 Non-supervisor 14 29 33 20 4 0 0 43 24 152
2017 Supervisor 16 33 32 17 2 0 0 49 19 49
2017 Non-supervisor 15 39 28 8 8 1 1 55 16 194

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 28 37 12 8 0 3 42 20 66
2020 Non-supervisor 20 34 28 12 6 0 0 55 17 238
2019 Supervisor 4 20 26 45 6 0 0 23 50 38
2019 Non-supervisor 8 20 28 25 17 0 2 29 43 138
2018 Supervisor 14 19 29 24 15 0 0 33 38 43
2018 Non-supervisor 12 23 34 19 12 0 0 35 31 151
2017 Supervisor 6 20 32 30 12 0 0 26 42 49
2017 Non-supervisor 14 28 32 15 10 1 0 43 25 194

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 33 27 5 6 0 3 61 12 66
2020 Non-supervisor 29 34 20 12 5 0 0 63 17 237
2019 Supervisor 11 21 29 30 4 0 4 34 36 37
2019 Non-supervisor 11 26 25 26 12 0 0 37 38 137
2018 Supervisor 21 26 25 25 4 0 0 47 28 43
2018 Non-supervisor 23 28 23 16 9 0 0 51 26 152
2017 Supervisor 13 25 30 28 5 0 0 37 33 49
2017 Non-supervisor 17 36 22 17 5 1 2 54 23 194

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 29 12 9 1 0 3 77 11 64
2020 Non-supervisor 35 31 18 12 5 0 0 66 16 234
2019 Supervisor 33 42 8 15 1 0 0 75 17 38
2019 Non-supervisor 27 24 24 14 12 0 0 51 25 137

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 38 26 11 8 0 0 54 19 66
2020 Non-supervisor 23 29 27 16 4 0 0 53 20 237

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 26 22 23 5 0 0 50 28 66
2020 Non-supervisor 31 28 25 12 3 1 0 60 15 238
2019 Supervisor 4 20 49 10 17 0 0 24 27 38
2019 Non-supervisor 16 38 21 13 12 0 0 54 25 138
2018 Supervisor 8 18 47 8 20 0 0 26 28 43
2018 Non-supervisor 12 38 27 13 8 0 1 51 21 150
2017 Supervisor 4 23 39 22 12 0 0 27 34 49
2017 Non-supervisor 22 32 27 10 6 1 2 56 16 194

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 29 19 5 2 0 3 72 8 67
2020 Non-supervisor 52 23 13 8 1 0 3 77 9 237
2019 Supervisor 35 29 24 0 8 0 4 66 9 37
2019 Non-supervisor 39 28 16 9 5 0 2 68 15 138
2018 Supervisor 46 31 14 3 3 0 3 79 7 42
2018 Non-supervisor 41 28 17 4 3 0 7 75 7 151
2017 Supervisor 48 27 12 4 9 0 0 75 13 49
2017 Non-supervisor 49 25 15 6 4 0 2 75 10 195

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 39 10 7 0 0 0 83 7 67
2020 Non-supervisor 45 29 19 6 1 0 0 75 7 236

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 75 13 7 1 0 1 4 92 1 67
2020 Non-supervisor 69 18 7 1 0 1 4 91 2 234
2019 Supervisor 51 10 4 0 7 7 21 84 9 37
2019 Non-supervisor 68 13 4 2 1 1 11 92 3 138
2018 Supervisor 75 13 5 0 0 0 7 95 0 43
2018 Non-supervisor 68 14 5 0 3 0 10 90 4 151

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 7 7 1 1 1 7 90 3 67
2020 Non-supervisor 78 9 4 2 3 1 2 90 5 236
2019 Supervisor 71 11 0 1 0 8 8 98 2 38
2019 Non-supervisor 71 13 5 4 6 0 1 85 10 137
2018 Supervisor 84 5 6 0 0 0 4 94 0 43
2018 Non-supervisor 71 11 2 4 4 1 7 89 8 152
2017 Supervisor 66 18 10 2 4 0 0 84 6 49
2017 Non-supervisor 68 18 5 2 3 1 3 90 5 195

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 27 11 5 2 0 0 81 8 66
2020 Non-supervisor 54 27 11 4 4 0 1 82 8 234
2019 Supervisor 42 23 26 8 1 0 0 64 10 38
2019 Non-supervisor 47 28 14 4 6 0 1 76 10 138
2018 Supervisor 48 26 13 7 3 0 2 76 10 43
2018 Non-supervisor 36 32 14 7 5 0 7 73 12 152
2017 Supervisor 48 27 13 4 8 0 0 75 12 49
2017 Non-supervisor 50 23 14 8 3 0 1 74 11 195

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 14 3 10 0 0 0 86 10 67
2020 Non-supervisor 62 20 9 4 4 0 1 83 8 236
2019 Supervisor 44 21 11 15 1 0 7 70 18 37
2019 Non-supervisor 43 31 12 5 9 0 1 74 14 139
2018 Supervisor 46 25 17 8 3 0 2 72 11 43
2018 Non-supervisor 51 24 9 8 4 0 4 78 12 152
2017 Supervisor 39 37 16 4 4 0 0 76 8 49
2017 Non-supervisor 51 26 13 4 4 0 2 79 7 194

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 32 16 6 2 0 1 75 9 67
2020 Non-supervisor 55 10 2 0 2 0 31 94 3 237
2019 Supervisor 35 33 22 8 1 0 0 68 10 38
2019 Non-supervisor 49 11 2 1 0 1 37 96 1 137
2018 Supervisor 28 32 26 12 0 0 2 61 12 41
2018 Non-supervisor 52 8 4 0 0 1 35 93 1 149
2017 Supervisor 32 39 12 6 11 0 0 71 17 49
2017 Non-supervisor 53 8 3 3 0 0 33 92 4 193

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 22 15 1 1 0 0 83 2 67
2020 Non-supervisor 64 22 6 2 1 0 5 91 3 238
2019 Supervisor 43 36 18 4 0 0 0 79 4 38
2019 Non-supervisor 56 19 12 2 1 2 8 83 3 139
2018 Supervisor 54 25 20 0 0 0 1 80 0 42
2018 Non-supervisor 55 18 7 8 0 0 11 82 9 152
2017 Supervisor 61 24 9 2 2 0 2 87 4 48
2017 Non-supervisor 62 19 6 2 0 1 10 90 3 195

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 61 14 18 4 3 0 1 75 7 67
2020 Non-supervisor 58 21 10 5 4 1 2 81 9 233
2019 Supervisor 56 43 0 1 0 0 0 99 1 38
2019 Non-supervisor 58 19 7 4 7 1 4 81 12 139
2018 Supervisor 62 29 5 2 0 0 2 93 2 43
2018 Non-supervisor 54 25 5 8 4 1 2 82 12 152
2017 Supervisor 62 23 11 0 2 2 0 87 2 49
2017 Non-supervisor 53 21 12 5 4 0 4 77 10 195

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 16 15 7 1 0 3 77 8 67
2020 Non-supervisor 47 31 15 3 1 0 2 80 4 238
2019 Supervisor 60 12 14 7 7 0 0 72 14 38
2019 Non-supervisor 58 27 8 3 0 0 3 88 3 139
2018 Supervisor 68 19 8 5 0 0 0 87 5 43
2018 Non-supervisor 44 28 20 2 2 0 3 75 5 152
2017 Supervisor 64 17 15 2 2 0 0 81 4 49
2017 Non-supervisor 56 17 20 4 0 0 3 75 5 195

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 47 28 10 1 0 0 60 12 67
2020 Non-supervisor 21 38 32 6 2 0 1 60 8 236

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 19 40 22 10 3 0 27 33 66
2020 Non-supervisor 9 30 46 11 4 0 0 39 15 238
2019 Supervisor 3 21 48 26 1 0 0 24 28 38
2019 Non-supervisor 8 29 36 17 10 0 0 38 26 139
2018 Supervisor 3 18 38 39 2 0 0 21 41 43
2018 Non-supervisor 8 22 43 21 6 0 0 30 27 152
2017 Supervisor 4 20 46 24 6 0 0 24 30 49
2017 Non-supervisor 8 28 46 12 5 1 0 37 17 195

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 27 49 12 3 3 0 15 34 65
2020 Non-supervisor 4 18 46 23 9 0 0 32 23 238
2019 Supervisor 8 22 50 12 8 0 0 20 30 38
2019 Non-supervisor 8 31 36 19 7 0 0 26 39 138
2018 Supervisor 10 26 37 20 8 0 0 27 36 43
2018 Non-supervisor 8 18 36 29 9 0 0 38 26 150
2017 Supervisor 4 37 41 14 4 0 0 18 41 49
2017 Non-supervisor 5 16 42 29 7 0 1 37 20 194

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 35 26 6 4 0 0 64 10 67
2020 Non-supervisor 18 46 20 12 2 2 0 65 14 238
2019 Supervisor 16 10 46 13 8 7 0 28 22 38
2019 Non-supervisor 5 25 32 20 14 4 0 31 35 139
2018 Supervisor 7 31 37 20 6 0 0 38 26 43
2018 Non-supervisor 9 31 33 9 9 9 0 44 20 152
2017 Supervisor 6 31 26 26 8 2 0 38 35 49
2017 Non-supervisor 7 34 29 14 8 8 0 45 24 193

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 36 16 10 5 4 0 68 16 67
2020 Non-supervisor 24 39 19 13 5 1 0 63 18 237

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 34 13 3 4 2 0 80 8 66
2020 Non-supervisor 31 41 9 11 6 1 0 73 17 238

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 37 10 0 1 2 1 88 1 65
2020 Non-supervisor 40 37 13 5 2 3 0 79 8 237

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 41 24 9 4 1 0 63 13 67
2020 Non-supervisor 20 45 19 11 5 0 0 65 15 238
2019 Supervisor 15 11 29 34 12 0 0 25 46 38
2019 Non-supervisor 4 27 17 32 19 2 0 32 51 139
2018 Supervisor 9 41 17 25 7 0 0 50 32 43
2018 Non-supervisor 7 37 26 15 11 4 0 46 27 152
2017 Supervisor 13 30 19 32 6 0 0 43 38 49
2017 Non-supervisor 12 39 22 16 9 2 0 52 25 195

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 33 1 8 0 0 0 91 8 67
2020 Non-supervisor 47 42 6 4 0 0 0 90 4 238

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 29 1 6 3 0 0 91 8 66
2020 Non-supervisor 48 41 7 4 0 0 0 89 4 235

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 61 26 1 8 4 0 0 87 12 67
2020 Non-supervisor 42 42 13 3 0 0 1 84 4 238

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 61 26 2 3 0 1 7 95 3 67
2020 Non-supervisor 50 38 7 2 1 1 2 90 3 238

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 85 12 0 3 0 0 0 97 3 67
2020 Non-supervisor 75 23 1 0 0 1 0 99 0 238

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 37 10 0 6 1 0 84 6 66
2020 Non-supervisor 39 43 10 7 0 0 0 83 7 233

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 28 4 3 3 2 0 90 6 66
2020 Non-supervisor 46 38 6 8 1 1 0 86 8 235

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 18 7 4 3 3 0 86 7 66
2020 Non-supervisor 52 37 8 3 1 0 0 89 3 236

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 39 23 24 1 0 0 52 26 67
2019 Supervisor 1 9 26 49 4 0 11 12 59 38

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 96 4 67

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 23 21 33 10 0 0 36 43 65
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 67
2020 Non-supervisor 4 96 234

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 67
2020 Non-supervisor 6 94 236
2019 Supervisor 6 94 38
2019 Non-supervisor 12 88 139
2017 Non-supervisor 12 88 195

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 14 86 11
2020 Non-supervisor 27 73 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 71 29 11
2020 Non-supervisor 85 15 17
2017 Non-supervisor 57 43 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-supervisor 31 44 24 0 0 0 0 76 0 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 44 5 0 1 0 0 94 1 67
2020 Non-supervisor 39 42 8 3 1 3 5 88 4 238
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 61 22 0 79 21 67
2020 Non-supervisor 15 58 27 0 79 21 238

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 6 0 4 0 1 23 95 5 67
2020 Non-supervisor 57 11 7 1 0 3 21 89 2 238
2019 Supervisor 71 12 0 0 0 2 15 100 0 37
2019 Non-supervisor 54 13 9 1 2 2 19 85 4 138
2018 Supervisor 69 6 5 0 6 0 14 87 7 43
2018 Non-supervisor 74 9 2 0 2 0 12 95 3 152
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