2020 Public Service Employee Survey Results for National Film Board of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 61 4 2 4 0 0 90 6 45
2020 Non-visible minority 44 44 3 7 1 0 0 88 9 258

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 79 21 0 0 0 0 0 100 0 45
2020 Non-visible minority 69 24 2 5 0 0 0 93 5 254
2017 Visible minority 53 41 0 5 0 0 0 95 5 38
2017 Non-visible minority 56 34 4 4 1 0 0 90 6 203

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 45 6 7 0 0 0 87 7 45
2020 Non-visible minority 35 39 13 9 3 0 1 74 12 260
2019 Visible minority 58 20 5 16 0 0 0 79 16 25
2019 Non-visible minority 27 41 15 12 6 0 0 67 18 149
2017 Visible minority 26 59 8 7 0 0 0 85 7 38
2017 Non-visible minority 35 35 15 10 5 0 0 70 15 204

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 61 10 11 0 0 2 78 12 45
2020 Non-visible minority 24 35 15 18 4 1 3 61 23 259
2019 Visible minority 13 45 14 22 7 0 0 57 28 25
2019 Non-visible minority 10 35 12 31 13 0 0 44 44 149
2018 Visible minority 8 41 15 10 25 0 0 50 35 30
2018 Non-visible minority 9 41 15 21 12 0 3 51 33 163
2017 Visible minority 6 56 18 15 5 0 0 62 20 38
2017 Non-visible minority 16 39 22 15 7 0 1 56 22 205

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 38 9 4 0 0 0 88 4 45
2020 Non-visible minority 37 40 14 7 1 0 1 78 8 259
2019 Visible minority 40 36 22 0 3 0 0 75 3 25
2019 Non-visible minority 25 45 12 15 2 0 0 71 17 149
2017 Visible minority 29 61 3 7 0 0 0 90 7 38
2017 Non-visible minority 35 44 13 5 1 0 1 81 6 204

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 38 10 4 0 0 0 87 4 45
2020 Non-visible minority 39 41 10 6 4 0 1 81 9 259
2019 Visible minority 43 37 14 5 2 0 0 80 7 24
2019 Non-visible minority 21 41 16 16 7 0 0 62 23 148
2018 Visible minority 51 17 17 13 2 0 0 68 15 30
2018 Non-visible minority 32 36 13 10 6 0 2 70 16 163
2017 Visible minority 31 53 10 5 0 0 0 85 5 38
2017 Non-visible minority 35 33 16 11 3 1 1 69 15 205

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 35 11 0 4 0 0 86 4 44
2020 Non-visible minority 45 39 9 4 2 0 0 84 7 260
2019 Visible minority 40 20 22 13 5 0 0 60 18 25
2019 Non-visible minority 23 47 12 13 5 0 0 70 18 149
2018 Visible minority 31 49 17 4 0 0 0 80 4 28
2018 Non-visible minority 35 49 7 4 6 0 0 84 10 162
2017 Visible minority 35 42 8 10 5 0 0 77 15 38
2017 Non-visible minority 35 51 7 5 2 0 0 86 7 205

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 31 9 19 4 0 0 68 23 45
2020 Non-visible minority 29 43 13 10 4 0 0 72 15 260
2019 Visible minority 25 31 17 16 11 0 0 56 27 25
2019 Non-visible minority 21 41 16 9 13 0 0 62 22 149
2018 Visible minority 26 20 28 20 5 0 0 46 25 30
2018 Non-visible minority 24 41 17 10 8 0 0 65 18 163
2017 Visible minority 26 48 13 8 5 0 0 74 13 38
2017 Non-visible minority 24 39 18 14 6 0 0 63 19 204

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 31 12 13 4 0 0 71 17 43
2020 Non-visible minority 23 48 17 9 3 0 0 71 12 260
2019 Visible minority 20 51 11 13 4 0 0 71 18 25
2019 Non-visible minority 18 43 17 20 3 0 0 61 22 147
2018 Visible minority 16 49 10 23 2 0 0 65 25 30
2018 Non-visible minority 21 51 15 7 6 0 0 72 14 162
2017 Visible minority 26 48 11 13 3 0 0 74 15 38
2017 Non-visible minority 21 47 14 12 6 0 0 68 18 203

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 40 9 4 2 0 0 85 6 45
2020 Non-visible minority 42 42 10 4 2 0 0 84 6 259
2019 Visible minority 30 59 7 2 3 0 0 89 4 25
2019 Non-visible minority 31 43 14 9 2 0 0 75 11 149
2018 Visible minority 36 46 8 8 2 0 0 82 10 30
2018 Non-visible minority 38 42 15 3 1 0 0 81 4 164
2017 Visible minority 34 55 5 3 3 0 0 90 5 38
2017 Non-visible minority 33 44 13 5 3 1 0 78 9 204

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 45 5 11 6 0 0 78 17 45
2020 Non-visible minority 28 44 13 11 4 0 0 72 15 260
2019 Visible minority 18 37 24 10 11 0 0 55 21 25
2019 Non-visible minority 21 40 16 11 12 0 0 61 23 148
2018 Visible minority 21 42 25 7 5 0 0 63 12 30
2018 Non-visible minority 25 48 15 8 5 0 0 73 13 163
2017 Visible minority 27 42 16 8 8 0 0 69 15 38
2017 Non-visible minority 22 51 11 10 5 0 0 73 15 205

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 37 2 8 2 0 0 89 10 44
2020 Non-visible minority 52 40 5 2 1 0 0 92 3 254
2019 Visible minority 44 32 21 0 3 0 0 76 3 25
2019 Non-visible minority 42 42 10 4 3 0 0 83 6 148
2018 Visible minority 69 21 10 0 0 0 0 90 0 29
2018 Non-visible minority 50 41 4 4 2 0 0 90 5 164
2017 Visible minority 56 24 10 5 5 0 0 79 10 38
2017 Non-visible minority 43 49 6 1 0 0 0 93 1 205

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 42 15 8 6 0 0 71 13 45
2020 Non-visible minority 31 40 15 9 4 0 0 72 14 260
2019 Visible minority 27 53 3 7 11 0 0 80 18 25
2019 Non-visible minority 14 42 14 17 13 0 0 56 30 149
2018 Visible minority 28 34 27 12 0 0 0 62 12 30
2018 Non-visible minority 16 48 16 14 7 0 0 64 21 164
2017 Visible minority 24 61 8 3 5 0 0 85 8 38
2017 Non-visible minority 24 48 12 11 6 0 0 72 17 205

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 23 14 13 4 0 0 70 17 45
2020 Non-visible minority 34 40 13 10 3 0 0 74 13 260
2019 Visible minority 26 35 9 3 27 0 0 62 30 25
2019 Non-visible minority 17 39 23 9 12 0 0 57 21 148
2018 Visible minority 24 39 12 17 8 0 0 63 25 30
2018 Non-visible minority 25 49 14 8 4 0 0 74 11 163
2017 Visible minority 32 55 5 3 5 0 0 87 8 38
2017 Non-visible minority 32 44 11 9 4 0 0 76 13 205

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 33 14 13 4 0 0 70 16 45
2020 Non-visible minority 22 49 16 10 3 0 0 71 13 254
2019 Visible minority 13 46 16 15 3 0 8 63 19 25
2019 Non-visible minority 11 39 21 16 12 0 0 50 29 148
2018 Visible minority 22 27 20 25 7 0 0 48 32 30
2018 Non-visible minority 18 37 23 20 3 0 0 54 23 163
2017 Visible minority 19 55 6 10 8 0 3 76 18 38
2017 Non-visible minority 21 43 19 12 5 0 0 64 17 205

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 41 8 2 2 0 0 89 4 45
2020 Non-visible minority 43 46 8 2 2 0 0 89 3 260
2019 Visible minority 42 26 16 13 3 0 0 68 16 25
2019 Non-visible minority 30 47 13 7 1 0 1 78 9 148
2018 Visible minority 36 53 10 0 0 0 0 90 0 30
2018 Non-visible minority 40 44 8 6 2 0 0 84 9 164
2017 Visible minority 40 42 5 10 3 0 0 82 13 38
2017 Non-visible minority 41 45 10 2 1 0 0 86 3 205

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 28 17 15 4 0 2 64 19 44
2020 Non-visible minority 34 32 17 12 5 0 0 66 17 256
2019 Visible minority 18 56 15 0 12 0 0 73 12 25
2019 Non-visible minority 26 36 18 15 5 0 0 62 20 147
2018 Visible minority 19 45 16 7 7 0 7 68 14 30
2018 Non-visible minority 24 41 16 8 11 0 0 64 19 164
2017 Visible minority 26 50 8 13 3 0 0 76 16 38
2017 Non-visible minority 33 34 14 10 7 0 1 69 17 204

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 18 44 21 4 0 4 26 28 45
2020 Non-visible minority 9 22 42 19 7 0 1 27 31 259
2019 Visible minority 3 42 49 3 0 0 3 3 46 25
2019 Non-visible minority 16 35 32 11 5 0 0 16 51 149
2018 Visible minority 15 23 43 12 0 0 7 13 41 30
2018 Non-visible minority 11 35 34 15 4 1 1 19 46 164
2017 Visible minority 2 36 38 21 3 0 0 23 38 38
2017 Non-visible minority 9 31 37 14 6 1 3 20 42 205

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 16 25 27 17 2 4 47 27 44
2020 Non-visible minority 7 12 35 30 14 1 1 45 19 259
2019 Visible minority 3 12 49 32 3 0 2 35 15 25
2019 Non-visible minority 13 32 25 20 7 2 1 28 46 147
2018 Visible minority 8 20 45 18 0 2 7 19 31 30
2018 Non-visible minority 5 18 30 27 10 7 3 40 26 163
2017 Visible minority 3 26 31 30 7 3 0 38 29 38
2017 Non-visible minority 5 17 37 19 10 5 7 33 25 204

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 30 27 24 4 0 0 28 45 45
2020 Non-visible minority 16 31 30 16 5 1 1 22 48 258
2019 Visible minority 26 28 37 8 0 0 2 8 54 25
2019 Non-visible minority 37 36 19 4 1 3 1 5 76 149
2018 Visible minority 25 31 27 8 8 0 0 17 56 30
2018 Non-visible minority 28 34 24 7 4 2 2 11 64 163
2017 Visible minority 20 24 38 16 3 0 0 19 44 38
2017 Non-visible minority 20 24 33 11 7 0 6 18 47 204

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 9 36 34 9 0 6 46 16 45
2020 Non-visible minority 6 16 44 25 9 0 0 34 22 260
2019 Visible minority 0 27 41 19 11 0 2 30 28 25
2019 Non-visible minority 13 23 37 26 2 0 0 28 36 149
2018 Visible minority 2 13 51 26 8 0 0 35 15 30
2018 Non-visible minority 11 30 28 23 6 0 1 30 41 161
2017 Visible minority 5 11 53 26 5 0 0 31 16 38
2017 Non-visible minority 7 21 40 19 9 1 2 29 29 202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 26 30 14 15 0 4 31 37 45
2020 Non-visible minority 10 23 36 21 8 0 1 29 34 260
2019 Visible minority 14 23 37 13 13 0 0 26 37 25
2019 Non-visible minority 26 34 22 9 8 0 1 17 61 149
2018 Visible minority 22 23 15 24 2 0 13 30 52 30
2018 Non-visible minority 23 27 24 13 8 1 4 22 53 163
2017 Visible minority 18 17 29 26 10 0 0 36 34 38
2017 Non-visible minority 16 30 22 18 7 2 5 27 49 205

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 10 18 21 32 4 8 61 18 42
2020 Non-visible minority 3 9 23 37 26 1 2 64 12 256
2019 Visible minority 4 4 45 22 21 3 2 44 9 25
2019 Non-visible minority 13 21 24 22 15 4 2 39 36 149
2018 Visible minority 7 17 21 46 2 2 7 52 26 30
2018 Non-visible minority 6 17 25 34 10 2 5 48 25 163
2017 Visible minority 5 15 29 20 25 3 3 48 22 38
2017 Non-visible minority 3 14 19 31 23 4 6 60 18 205

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 22 27 16 16 2 4 33 38 45
2020 Non-visible minority 17 24 39 13 6 1 1 19 41 260
2019 Visible minority 18 23 25 19 5 0 10 27 45 25
2019 Non-visible minority 31 32 26 9 1 1 0 10 63 148
2018 Visible minority 35 21 30 5 8 0 0 14 56 30
2018 Non-visible minority 26 35 27 6 2 2 2 8 63 164
2017 Visible minority 13 32 38 10 5 3 0 16 46 38
2017 Non-visible minority 17 26 38 9 6 0 3 16 45 205

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 2 39 33 15 0 4 49 10 45
2020 Non-visible minority 3 11 33 36 16 0 1 53 13 260
2019 Visible minority 3 34 20 28 14 0 2 42 37 25
2019 Non-visible minority 15 23 37 19 4 1 0 24 39 147
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 24 17 22 2 0 2 58 25 45
2020 Non-visible minority 19 42 22 8 5 3 1 64 14 260
2019 Visible minority 5 42 26 13 3 2 8 53 19 25
2019 Non-visible minority 15 30 23 15 13 1 3 47 29 150
2018 Visible minority 7 37 34 2 12 2 7 49 15 30
2018 Non-visible minority 16 49 16 11 5 2 1 67 16 164
2017 Visible minority 15 45 18 8 5 0 8 66 14 38
2017 Non-visible minority 16 38 18 14 7 5 2 58 23 205

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 22 4 15 2 0 0 80 16 45
2020 Non-visible minority 44 37 9 6 4 1 0 81 10 260
2019 Visible minority 49 28 4 13 6 0 0 77 19 25
2019 Non-visible minority 30 36 18 9 6 1 0 67 15 150
2018 Visible minority 26 41 14 12 7 0 0 67 19 30
2018 Non-visible minority 32 50 7 9 2 0 0 83 11 163
2017 Visible minority 29 54 5 13 0 0 0 82 13 38
2017 Non-visible minority 37 44 11 5 3 0 0 81 8 205

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 4 11 2 0 0 83 13 45
2020 Non-visible minority 45 43 7 4 2 0 0 88 6 259
2019 Visible minority 47 39 5 3 6 0 0 86 9 25
2019 Non-visible minority 35 40 13 9 3 0 0 75 12 149
2018 Visible minority 26 61 2 12 0 0 0 86 12 30
2018 Non-visible minority 38 46 11 4 1 0 0 84 5 162
2017 Visible minority 42 48 3 5 3 0 0 90 8 38
2017 Non-visible minority 33 50 11 4 1 0 0 83 5 204

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 34 5 10 2 0 0 83 11 45
2020 Non-visible minority 37 47 13 2 1 0 0 84 3 258
2019 Visible minority 49 29 12 11 0 0 0 77 11 25
2019 Non-visible minority 26 47 16 6 4 0 0 74 10 150
2018 Visible minority 28 65 3 2 0 2 0 95 2 30
2018 Non-visible minority 37 44 12 6 2 0 0 81 7 164

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 17 9 9 2 4 0 78 12 45
2020 Non-visible minority 50 38 5 4 1 1 1 90 5 260
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 21 11 8 0 2 0 81 8 45
2020 Non-visible minority 55 29 13 1 1 0 1 86 2 258
2019 Visible minority 39 33 15 4 0 0 8 79 5 25
2019 Non-visible minority 40 35 9 5 7 0 4 78 12 150

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 30 9 8 6 0 0 78 13 45
2020 Non-visible minority 42 32 17 7 1 1 0 75 8 260
2019 Visible minority 30 32 9 30 0 0 0 62 30 25
2019 Non-visible minority 31 32 16 14 7 0 0 63 21 150
2018 Visible minority 34 20 27 4 7 2 7 60 11 30
2018 Non-visible minority 31 42 12 10 5 0 0 73 15 165
2017 Visible minority 21 50 21 3 5 0 0 71 8 38
2017 Non-visible minority 26 41 15 12 5 0 0 67 18 205

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 21 13 9 6 0 0 72 15 45
2020 Non-visible minority 40 33 16 6 4 1 1 74 10 260

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 24 5 9 2 0 0 83 11 45
2020 Non-visible minority 44 35 11 7 2 0 0 80 9 260
2019 Visible minority 51 25 0 15 8 0 0 77 23 25
2019 Non-visible minority 29 40 14 11 7 0 0 68 18 148
2018 Visible minority 36 22 17 17 0 2 7 63 18 30
2018 Non-visible minority 36 38 12 11 3 0 0 73 14 165
2017 Visible minority 28 43 21 8 0 0 0 71 8 38
2017 Non-visible minority 30 44 11 10 4 0 0 75 14 205

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 49 51 45
2020 Non-visible minority 49 51 260

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 28 2 0 0 2 4 98 0 45
2020 Non-visible minority 66 22 4 1 0 1 7 95 1 259

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 28 5 4 4 0 0 87 8 45
2020 Non-visible minority 56 28 10 5 1 1 0 84 6 260
2019 Visible minority 49 32 17 0 3 0 0 80 3 24
2019 Non-visible minority 36 31 8 17 8 0 0 67 25 149
2018 Visible minority 36 30 22 12 0 0 0 66 12 30
2018 Non-visible minority 41 34 10 8 6 1 0 76 14 165
2017 Visible minority 34 48 5 8 5 0 0 82 13 38
2017 Non-visible minority 38 38 13 6 5 0 0 76 11 205
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 44 25 9 4 4 0 61 13 45
2020 Non-visible minority 21 36 22 13 4 3 0 59 18 260
2019 Visible minority 25 14 22 37 3 0 0 39 39 25
2019 Non-visible minority 10 21 23 23 19 4 0 33 44 149
2018 Visible minority 12 26 28 19 7 9 0 42 28 29
2018 Non-visible minority 19 31 24 17 2 8 0 53 21 163
2017 Visible minority 19 32 19 15 5 10 0 57 23 38
2017 Non-visible minority 13 33 28 13 6 6 0 49 20 205

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 41 17 18 10 0 0 55 27 45
2020 Non-visible minority 16 26 27 18 11 1 0 43 29 259
2019 Visible minority 13 13 24 42 10 0 0 25 51 25
2019 Non-visible minority 6 15 14 33 31 0 0 22 65 149
2018 Visible minority 5 29 21 26 12 7 0 37 41 29
2018 Non-visible minority 15 24 26 22 11 1 0 40 33 163
2017 Visible minority 8 34 27 21 10 0 0 42 31 38
2017 Non-visible minority 10 31 27 19 11 2 0 42 30 205

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 46 23 13 9 0 0 55 22 45
2020 Non-visible minority 9 29 27 21 12 1 0 39 34 260
2019 Visible minority 10 3 36 27 24 0 0 13 51 25
2019 Non-visible minority 3 10 16 30 37 2 0 14 69 147
2018 Visible minority 4 17 25 33 12 9 0 23 50 28
2018 Non-visible minority 6 21 28 30 12 2 0 28 43 162
2017 Visible minority 8 30 24 28 10 0 0 38 38 38
2017 Non-visible minority 6 22 33 25 9 5 0 30 36 205

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 37 17 22 8 0 0 53 30 45
2020 Non-visible minority 13 32 23 20 10 1 0 46 31 260
2019 Visible minority 3 15 26 36 20 0 0 18 56 25
2019 Non-visible minority 4 10 13 42 30 0 0 14 73 149
2018 Visible minority 5 14 17 39 19 7 0 20 62 29
2018 Non-visible minority 4 27 21 32 16 0 0 31 48 162
2017 Visible minority 8 34 19 26 10 3 0 44 37 38
2017 Non-visible minority 6 32 29 22 11 0 0 38 34 205

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 33 5 4 0 0 0 91 4 45
2020 Non-visible minority 72 19 5 3 1 0 1 91 4 260
2019 Visible minority 72 19 6 3 0 0 0 91 3 25
2019 Non-visible minority 62 22 7 3 4 0 2 86 7 150
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 52 14 11 0 0 0 76 11 45
2020 Non-visible minority 12 47 21 15 4 0 0 60 19 260
2019 Visible minority 11 39 26 19 6 0 0 50 25 25
2019 Non-visible minority 9 25 29 22 14 0 0 34 37 150
2018 Visible minority 5 46 31 11 0 7 0 56 12 29
2018 Non-visible minority 19 45 20 14 1 0 0 64 15 164
2017 Visible minority 17 37 29 13 5 0 0 53 18 38
2017 Non-visible minority 17 46 19 14 3 0 0 63 18 205

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 35 23 19 8 2 0 50 27 45
2020 Non-visible minority 9 28 35 18 9 1 0 37 28 258
2019 Visible minority 11 11 37 25 16 0 0 22 41 25
2019 Non-visible minority 4 8 18 40 30 0 0 12 70 149

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 42 8 13 7 6 0 70 22 45
2020 Non-visible minority 20 44 18 11 5 1 0 65 16 260
2019 Visible minority 33 42 4 6 7 8 0 81 14 25
2019 Non-visible minority 12 37 20 18 13 0 0 49 31 150
2018 Visible minority 17 40 5 24 0 13 0 66 28 30
2018 Non-visible minority 25 46 10 12 1 3 2 75 14 163
2017 Visible minority 23 40 21 13 3 0 0 64 15 38
2017 Non-visible minority 19 46 12 13 5 4 1 68 19 205

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 43 18 19 2 0 0 61 21 45
2020 Non-visible minority 23 45 21 9 1 0 0 68 10 257
2019 Visible minority 30 18 25 22 6 0 0 48 28 25
2019 Non-visible minority 12 37 26 19 6 0 0 49 25 150
2018 Visible minority 7 39 19 27 2 7 0 49 31 30
2018 Non-visible minority 29 46 18 5 1 0 0 76 6 165

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 42 17 5 15 8 2 58 23 45
2020 Non-visible minority 17 31 21 15 6 8 2 54 23 260
2019 Visible minority 21 4 17 39 9 10 0 28 53 25
2019 Non-visible minority 11 20 29 21 12 6 2 33 36 149
2018 Visible minority 4 14 10 22 25 19 7 23 63 30
2018 Non-visible minority 8 36 25 16 4 9 2 50 22 164
2017 Visible minority 11 27 24 19 7 10 3 43 30 38
2017 Non-visible minority 13 30 22 18 7 10 1 48 28 204

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 25 26 20 11 5 2 38 33 45
2020 Non-visible minority 10 22 29 20 16 2 1 33 37 259
2019 Visible minority 8 13 20 16 32 11 0 24 53 25
2019 Non-visible minority 2 12 29 33 23 1 0 14 57 150
2018 Visible minority 12 9 20 25 35 0 0 20 60 30
2018 Non-visible minority 10 25 27 26 9 3 0 36 36 164
2017 Visible minority 6 24 24 26 15 5 0 31 43 38
2017 Non-visible minority 9 34 23 21 9 3 0 44 31 205

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 30 15 24 14 6 2 42 42 45
2020 Non-visible minority 8 23 25 19 20 0 5 33 41 260
2019 Visible minority 8 8 21 21 42 0 0 16 63 25
2019 Non-visible minority 2 18 22 20 32 4 2 21 55 150
2018 Visible minority 5 17 3 15 49 2 8 25 71 30
2018 Non-visible minority 9 24 18 26 18 3 3 34 47 163
2017 Visible minority 11 16 16 32 18 8 0 29 54 38
2017 Non-visible minority 7 27 23 20 17 2 3 36 40 205

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 24 13 2 2 0 2 82 4 45
2020 Non-visible minority 57 21 10 3 2 1 5 83 6 260
2019 Visible minority 69 12 19 0 0 0 0 81 0 25
2019 Non-visible minority 43 23 16 2 5 1 10 74 8 150

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 26 13 6 8 2 0 73 13 45
2020 Non-visible minority 39 22 18 7 5 2 6 67 13 260
2019 Visible minority 29 27 6 22 13 2 0 58 36 25
2019 Non-visible minority 27 24 21 8 8 2 9 58 19 150

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 14 4 5 8 8 0 82 14 45
2020 Non-visible minority 71 11 3 1 2 6 7 93 3 259
2019 Visible minority 49 23 10 13 4 2 0 73 17 25
2019 Non-visible minority 66 9 1 4 0 9 11 93 5 149

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 13 4 2 4 2 8 89 7 45
2020 Non-visible minority 69 12 5 1 0 3 10 93 1 259
2019 Visible minority 81 13 0 0 3 0 3 97 3 25
2019 Non-visible minority 72 8 5 0 0 1 13 94 0 147

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 45 11 12 8 2 0 68 21 45
2020 Non-visible minority 16 43 26 11 1 3 0 61 12 258
2019 Visible minority 10 37 23 28 3 0 0 47 30 25
2019 Non-visible minority 13 28 24 21 10 4 0 42 33 149
2018 Visible minority 19 24 27 15 8 7 0 46 26 30
2018 Non-visible minority 13 35 31 13 2 6 0 51 16 165
2017 Visible minority 7 47 25 10 10 0 0 54 21 38
2017 Non-visible minority 11 45 25 11 4 3 1 58 16 205

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 55 11 7 8 0 0 74 15 45
2020 Non-visible minority 24 45 19 9 2 0 0 70 11 260
2019 Visible minority 22 52 19 0 5 2 0 75 5 24
2019 Non-visible minority 21 45 15 10 8 1 0 66 19 149
2018 Visible minority 26 33 32 9 0 0 0 59 9 29
2018 Non-visible minority 38 43 12 6 0 0 0 81 6 165
2017 Visible minority 29 48 8 15 0 0 0 77 15 38
2017 Non-visible minority 28 54 9 8 1 0 0 82 9 205

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 34 19 7 15 4 0 57 23 45
2020 Non-visible minority 26 44 19 8 3 1 0 70 11 260
2019 Visible minority 30 29 24 6 11 0 0 58 17 24
2019 Non-visible minority 26 45 12 9 4 4 0 74 13 150
2018 Visible minority 20 51 10 10 2 7 0 76 13 29
2018 Non-visible minority 44 44 7 1 1 2 0 90 2 164
2017 Visible minority 38 21 18 13 10 0 0 59 23 38
2017 Non-visible minority 28 50 15 5 1 1 0 79 7 205

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 34 16 9 13 0 0 62 22 45
2020 Non-visible minority 28 51 11 6 4 0 0 79 9 259

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 42 5 5 10 0 0 80 15 45
2020 Non-visible minority 40 44 8 3 1 3 1 87 5 260

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 40 11 4 0 0 0 86 4 45
2020 Non-visible minority 40 49 7 3 1 0 0 89 4 260
2019 Visible minority 36 47 6 11 0 0 0 83 11 25
2019 Non-visible minority 26 52 13 6 4 0 0 78 9 150
2018 Visible minority 33 53 13 0 0 0 0 87 0 29
2018 Non-visible minority 39 50 9 2 1 0 0 89 2 165
2017 Visible minority 36 59 3 3 0 0 0 95 3 38
2017 Non-visible minority 33 56 6 3 1 0 0 90 4 204

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 45 20 7 2 0 0 71 9 44
2020 Non-visible minority 29 40 18 9 4 1 0 69 13 260
2019 Visible minority 27 17 35 21 0 0 0 44 21 25
2019 Non-visible minority 11 28 30 19 12 0 0 39 30 149
2018 Visible minority 19 41 29 10 0 0 0 60 10 29
2018 Non-visible minority 22 46 23 6 2 0 0 68 8 163
2017 Visible minority 23 40 26 8 3 0 0 64 10 38
2017 Non-visible minority 25 43 21 8 2 0 0 68 11 205

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 36 23 11 0 0 0 67 11 45
2020 Non-visible minority 25 43 17 11 4 0 0 68 15 260
2019 Visible minority 13 59 15 9 3 0 0 73 12 25
2019 Non-visible minority 10 29 29 22 10 0 0 39 32 150
2018 Visible minority 14 46 24 16 0 0 0 60 16 29
2018 Non-visible minority 21 47 22 8 2 0 0 67 10 165
2017 Visible minority 22 48 23 5 3 0 0 69 8 38
2017 Non-visible minority 23 47 18 11 0 0 0 70 12 205

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 35 23 2 4 2 0 71 6 45
2020 Non-visible minority 41 31 17 3 3 4 1 75 7 260
2019 Visible minority 47 27 19 3 0 4 0 77 3 25
2019 Non-visible minority 23 30 16 18 9 3 0 55 28 150
2018 Visible minority 23 34 20 21 2 0 0 57 23 29
2018 Non-visible minority 35 35 15 5 4 6 1 75 9 165
2017 Visible minority 26 43 10 5 8 8 0 75 14 38
2017 Non-visible minority 34 34 16 7 2 6 0 73 10 205
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 19 50 31 45
2020 Non-visible minority 13 59 28 260
2019 Visible minority 27 49 24 25
2019 Non-visible minority 19 48 34 150
2018 Visible minority 34 33 34 30
2018 Non-visible minority 12 51 37 165
2017 Visible minority 26 55 19 38
2017 Non-visible minority 13 60 27 204

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 12 10 10 20 39 10 10
2017 Non-visible minority 37 8 8 24 8 16 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 19 81 45
2020 Non-visible minority 4 96 258
2018 Visible minority 13 87 30
2018 Non-visible minority 6 94 165

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 26 19 10 9 21 4 50 25 45
2020 Non-visible minority 10 21 25 7 4 26 8 47 16 260
2019 Visible minority 19 16 23 9 6 27 0 49 20 25
2019 Non-visible minority 6 16 24 6 15 25 8 32 31 150
2018 Visible minority 7 19 26 8 10 22 8 37 26 30
2018 Non-visible minority 11 23 21 9 4 26 6 51 19 165
2017 Visible minority 8 15 28 13 2 26 8 35 23 38
2017 Non-visible minority 9 23 20 9 5 29 5 49 20 205

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 43 23 6 7 11 0 59 15 45
2020 Non-visible minority 20 38 25 9 2 5 1 62 12 260
2019 Visible minority 13 37 25 4 2 18 0 61 7 25
2019 Non-visible minority 15 27 24 13 6 13 0 49 23 150
2018 Visible minority 4 29 39 8 8 12 0 37 19 30
2018 Non-visible minority 22 41 15 8 4 8 1 70 13 165
2017 Visible minority 16 46 16 8 5 8 3 69 14 38
2017 Non-visible minority 15 41 20 7 4 13 0 64 13 205
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 21 16 20 7 21 4 43 36 45
2020 Non-visible minority 11 21 25 5 2 29 7 49 12 259
2019 Visible minority 21 12 23 7 7 30 0 47 20 24
2019 Non-visible minority 11 13 30 6 5 26 9 37 17 148
2018 Visible minority 8 10 29 7 7 32 7 31 22 30
2018 Non-visible minority 16 25 20 1 0 30 7 66 2 163
2017 Visible minority 10 27 17 13 3 26 5 54 22 38
2017 Non-visible minority 9 24 21 2 3 34 7 56 9 205

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 26 23 11 7 11 0 54 21 45
2020 Non-visible minority 23 41 22 8 1 6 0 68 9 260
2019 Visible minority 13 22 27 10 6 22 0 45 20 25
2019 Non-visible minority 18 33 22 7 3 16 2 61 12 149
2018 Visible minority 10 34 19 3 7 27 0 60 14 30
2018 Non-visible minority 29 40 14 3 1 11 2 79 4 165
2017 Visible minority 24 33 15 18 0 8 3 63 20 38
2017 Non-visible minority 20 46 16 1 3 13 0 76 5 205
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 27 4 9 6 0 4 80 16 45
2020 Non-visible minority 51 20 15 7 6 0 1 72 13 260

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 37 23 4 0 2 0 73 4 45
2020 Non-visible minority 51 27 12 6 3 0 1 79 9 259
2019 Visible minority 38 23 18 19 3 0 0 61 21 25
2019 Non-visible minority 36 28 18 9 8 0 2 65 17 150
2018 Visible minority 19 14 45 2 5 7 9 39 8 29
2018 Non-visible minority 29 30 26 9 4 1 1 60 14 164
2017 Visible minority 13 32 18 15 19 0 3 46 35 38
2017 Non-visible minority 32 28 22 9 5 1 2 62 15 205

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 31 21 22 15 0 0 43 36 45
2020 Non-visible minority 13 25 35 16 11 0 0 38 27 260
2019 Visible minority 18 18 36 12 16 0 0 36 28 25
2019 Non-visible minority 8 21 30 25 16 0 0 29 42 150
2018 Visible minority 10 18 33 16 24 0 0 28 39 29
2018 Non-visible minority 3 20 39 19 19 0 0 23 38 165
2017 Visible minority 13 28 35 14 10 0 0 42 24 38
2017 Non-visible minority 9 22 31 23 14 1 0 32 37 205

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 42 16 12 9 0 0 63 21 45
2020 Non-visible minority 21 28 32 12 7 0 0 49 19 260
2019 Visible minority 15 39 22 13 11 0 0 54 24 25
2019 Non-visible minority 10 31 26 17 15 0 0 42 32 150
2018 Visible minority 15 22 31 29 3 0 0 36 33 28
2018 Non-visible minority 11 26 35 18 11 0 0 37 29 164
2017 Visible minority 16 40 24 13 6 0 2 57 19 38
2017 Non-visible minority 10 32 29 19 10 0 0 42 29 202

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 23 21 30 9 0 0 39 39 45
2020 Non-visible minority 17 27 25 20 10 0 1 44 31 259
2019 Visible minority 16 7 50 12 16 0 0 23 28 25
2019 Non-visible minority 14 18 19 27 21 0 1 32 49 149
2018 Visible minority 19 3 39 22 16 0 0 22 38 29
2018 Non-visible minority 4 20 29 24 19 0 3 25 45 165
2017 Visible minority 13 29 21 16 21 0 0 43 37 38
2017 Non-visible minority 15 17 27 22 15 1 3 33 39 205

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 26 24 6 7 0 0 62 13 44
2020 Non-visible minority 34 30 19 10 5 0 1 66 15 258
2019 Visible minority 36 27 25 2 11 0 0 62 13 25
2019 Non-visible minority 32 25 20 12 6 0 4 60 19 150
2018 Visible minority 36 22 26 13 2 0 0 59 15 29
2018 Non-visible minority 24 35 24 8 6 0 2 61 14 165
2017 Visible minority 34 40 17 8 2 0 0 74 10 38
2017 Non-visible minority 27 30 18 10 4 2 8 64 16 204

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 26 19 9 5 0 0 67 14 45
2020 Non-visible minority 33 30 17 12 7 0 1 63 19 260
2019 Visible minority 31 43 23 0 3 0 0 75 3 25
2019 Non-visible minority 20 31 24 11 13 0 0 51 24 150
2018 Visible minority 26 32 27 13 2 0 0 58 15 29
2018 Non-visible minority 23 32 27 10 8 0 0 55 18 164
2017 Visible minority 30 35 23 10 0 0 3 66 11 37
2017 Non-visible minority 29 30 23 12 5 0 1 59 17 205

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 32 21 7 4 0 8 66 12 45
2020 Non-visible minority 26 29 22 12 5 0 6 59 18 258

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 44 19 5 2 0 0 74 7 45
2020 Non-visible minority 26 29 31 10 2 1 0 56 13 258
2019 Visible minority 11 27 24 29 8 0 0 38 38 25
2019 Non-visible minority 7 24 35 18 13 0 2 32 32 149
2018 Visible minority 14 27 31 29 0 0 0 41 29 30
2018 Non-visible minority 15 31 28 19 7 0 0 46 26 165
2017 Visible minority 14 39 34 5 8 0 0 52 13 37
2017 Non-visible minority 16 37 28 10 6 1 1 54 17 205

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 34 34 6 9 0 0 50 15 45
2020 Non-visible minority 19 33 29 13 5 0 1 52 18 259
2019 Visible minority 3 13 32 42 10 0 0 16 52 25
2019 Non-visible minority 7 21 27 27 15 0 2 29 43 149
2018 Visible minority 19 12 45 13 12 0 0 30 25 30
2018 Non-visible minority 11 24 30 22 12 0 0 35 34 164
2017 Visible minority 19 18 25 27 11 0 0 37 37 37
2017 Non-visible minority 11 28 33 16 10 1 0 40 27 205

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 35 17 11 8 0 0 64 19 45
2020 Non-visible minority 28 33 22 11 5 0 1 62 16 258
2019 Visible minority 11 11 42 29 7 0 0 22 36 25
2019 Non-visible minority 10 28 23 27 11 0 1 39 38 147
2018 Visible minority 22 34 7 29 8 0 0 56 37 30
2018 Non-visible minority 22 27 26 17 8 0 0 49 24 165
2017 Visible minority 19 30 19 26 5 0 0 49 32 37
2017 Non-visible minority 16 34 24 18 5 1 1 52 24 205

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 37 11 11 8 0 0 71 18 45
2020 Non-visible minority 38 29 17 11 3 0 1 68 15 253
2019 Visible minority 26 41 3 20 11 0 0 66 31 24
2019 Non-visible minority 28 25 25 13 9 0 0 53 22 149

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 29 18 13 12 0 0 58 25 44
2020 Non-visible minority 21 31 28 15 4 0 0 52 19 259

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 30 19 17 5 0 0 59 22 45
2020 Non-visible minority 30 27 25 14 4 1 0 57 17 259
2019 Visible minority 15 48 17 4 16 0 0 63 20 25
2019 Non-visible minority 14 31 28 14 13 0 0 45 27 149
2018 Visible minority 7 31 47 14 2 0 0 37 15 30
2018 Non-visible minority 12 33 30 11 13 0 1 46 25 163
2017 Visible minority 22 32 27 11 8 0 0 54 19 37
2017 Non-visible minority 18 30 29 12 7 1 2 50 20 205

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 22 17 7 0 0 4 75 8 45
2020 Non-visible minority 49 25 14 7 2 0 3 76 9 259
2019 Visible minority 44 23 15 10 8 0 0 67 18 25
2019 Non-visible minority 37 29 19 7 6 0 3 68 13 148
2018 Visible minority 34 29 22 2 0 0 13 73 2 30
2018 Non-visible minority 44 29 15 4 3 0 5 76 8 163
2017 Visible minority 35 39 13 5 5 0 3 76 11 38
2017 Non-visible minority 51 23 15 6 4 0 2 75 10 205

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 34 17 4 0 0 0 79 4 45
2020 Non-visible minority 45 31 17 6 1 0 0 76 7 258

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 13 10 2 0 4 5 87 2 45
2020 Non-visible minority 71 17 6 1 0 0 4 92 1 256
2019 Visible minority 67 25 0 0 8 0 0 92 8 25
2019 Non-visible minority 65 10 5 2 0 2 15 91 3 148
2018 Visible minority 68 14 4 0 0 0 14 96 0 29
2018 Non-visible minority 70 13 5 0 3 0 8 91 3 165

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 67 6 7 5 6 8 0 80 12 44
2020 Non-visible minority 79 9 4 1 2 0 4 92 4 259
2019 Visible minority 70 9 4 11 6 0 0 79 17 25
2019 Non-visible minority 71 13 4 2 5 2 3 89 7 148
2018 Visible minority 54 17 7 5 8 0 8 78 15 30
2018 Non-visible minority 78 8 3 2 2 1 6 92 5 165
2017 Visible minority 61 26 8 0 3 0 3 89 3 38
2017 Non-visible minority 69 17 6 2 3 1 2 89 6 205

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 23 15 4 9 0 0 72 12 45
2020 Non-visible minority 55 27 10 4 3 0 1 83 7 255
2019 Visible minority 63 17 7 3 10 0 0 80 13 25
2019 Non-visible minority 42 29 18 5 4 0 1 72 10 149
2018 Visible minority 37 26 18 0 10 0 10 69 11 30
2018 Non-visible minority 40 31 13 8 3 0 5 75 12 165
2017 Visible minority 53 27 13 3 3 0 3 82 5 38
2017 Non-visible minority 49 23 14 8 4 0 1 73 13 205

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 9 12 5 6 0 0 77 11 45
2020 Non-visible minority 64 20 7 5 3 0 1 85 8 258
2019 Visible minority 41 35 17 4 3 0 0 76 7 25
2019 Non-visible minority 43 28 11 7 8 0 2 72 16 149
2018 Visible minority 37 22 16 8 7 0 10 65 17 30
2018 Non-visible minority 52 24 10 8 3 0 3 78 11 165
2017 Visible minority 42 45 5 5 0 0 3 89 5 38
2017 Non-visible minority 50 25 15 3 5 0 2 77 8 204

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 18 2 2 4 0 23 91 7 45
2020 Non-visible minority 52 14 6 1 2 0 25 88 4 259
2019 Visible minority 51 4 13 0 0 3 29 82 0 25
2019 Non-visible minority 45 17 5 3 0 0 30 89 4 148
2018 Visible minority 36 25 0 7 2 0 30 88 12 30
2018 Non-visible minority 48 12 11 3 0 1 26 82 3 160
2017 Visible minority 45 21 10 0 0 0 23 87 0 38
2017 Non-visible minority 50 12 4 4 2 0 27 86 9 203

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 35 9 2 2 0 2 87 4 45
2020 Non-visible minority 65 20 8 2 1 0 4 89 3 260
2019 Visible minority 58 15 25 3 0 0 0 73 3 25
2019 Non-visible minority 52 24 11 2 1 2 8 84 3 150
2018 Visible minority 49 27 14 0 0 0 10 85 0 30
2018 Non-visible minority 56 19 10 7 0 0 8 81 8 164
2017 Visible minority 60 24 14 0 0 0 3 86 0 38
2017 Non-visible minority 62 19 5 2 1 1 9 90 4 204

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 23 9 6 6 2 0 78 12 44
2020 Non-visible minority 59 19 12 4 3 0 2 80 8 256
2019 Visible minority 65 12 11 10 0 3 0 78 10 25
2019 Non-visible minority 56 25 5 3 7 0 4 85 10 150
2018 Visible minority 48 19 13 4 8 0 8 72 13 30
2018 Non-visible minority 58 28 4 7 2 1 1 87 9 165
2017 Visible minority 47 22 10 5 10 2 3 73 16 38
2017 Non-visible minority 56 21 13 4 3 0 3 80 7 205

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 40 9 7 2 0 0 82 9 45
2020 Non-visible minority 51 26 16 4 1 0 3 79 4 260
2019 Visible minority 44 35 12 0 8 0 0 80 8 25
2019 Non-visible minority 61 23 9 4 0 0 3 86 5 150
2018 Visible minority 50 22 12 8 0 0 8 78 9 30
2018 Non-visible minority 50 26 18 2 2 0 1 78 4 165
2017 Visible minority 63 23 5 6 0 0 3 89 6 38
2017 Non-visible minority 56 16 21 3 1 0 2 74 4 205

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 45 17 2 9 0 4 71 12 45
2020 Non-visible minority 19 40 34 7 1 0 0 58 8 258

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 28 50 9 8 0 0 33 17 45
2020 Non-visible minority 9 27 44 14 4 1 0 37 19 259
2019 Visible minority 10 28 46 15 0 0 0 38 15 25
2019 Non-visible minority 7 28 36 20 10 0 0 35 29 150
2018 Visible minority 12 13 44 31 0 0 0 24 31 30
2018 Non-visible minority 6 22 42 25 6 0 0 28 30 165
2017 Visible minority 5 32 49 8 6 0 0 37 13 38
2017 Non-visible minority 8 25 45 15 5 1 0 33 21 205

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 20 48 17 8 0 0 25 27 44
2020 Non-visible minority 4 20 46 21 7 1 0 29 25 259
2019 Visible minority 0 45 35 5 15 0 0 20 45 25
2019 Non-visible minority 10 26 38 21 5 0 0 26 36 149
2018 Visible minority 0 23 36 31 10 0 0 41 23 30
2018 Non-visible minority 10 20 36 26 8 0 0 34 30 163
2017 Visible minority 5 16 43 36 0 0 0 36 21 38
2017 Non-visible minority 4 20 41 25 8 0 1 33 25 204

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 45 14 17 4 0 0 65 21 45
2020 Non-visible minority 20 43 23 10 2 2 0 65 12 260
2019 Visible minority 16 19 44 13 6 3 0 36 19 25
2019 Non-visible minority 5 23 34 19 14 5 0 29 35 150
2018 Visible minority 15 24 40 14 0 7 0 42 15 30
2018 Non-visible minority 7 32 33 12 9 6 0 42 22 165
2017 Visible minority 13 31 25 13 13 5 0 47 27 38
2017 Non-visible minority 6 33 29 17 8 7 0 42 27 203

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 34 21 13 2 4 0 63 16 45
2020 Non-visible minority 25 39 18 12 6 1 0 64 18 259

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 37 15 9 4 0 0 72 13 45
2020 Non-visible minority 34 40 9 9 6 2 0 75 16 259

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 41 11 4 2 0 0 83 6 45
2020 Non-visible minority 42 36 12 4 2 3 0 81 6 257

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 56 18 7 4 0 0 71 11 45
2020 Non-visible minority 21 42 21 11 5 0 0 64 16 260
2019 Visible minority 8 47 23 18 3 0 0 55 21 25
2019 Non-visible minority 6 20 17 35 20 2 0 26 56 150
2018 Visible minority 8 35 35 14 0 7 0 47 15 30
2018 Non-visible minority 7 39 22 19 12 2 0 47 31 165
2017 Visible minority 11 39 19 18 8 5 0 53 27 38
2017 Non-visible minority 12 37 22 19 8 1 0 50 28 205

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 45 4 0 0 0 0 96 0 45
2020 Non-visible minority 49 40 5 6 0 0 0 89 6 260

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 40 4 4 0 0 0 93 4 44
2020 Non-visible minority 51 38 6 4 1 0 0 89 5 257

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 48 11 2 0 0 0 87 2 45
2020 Non-visible minority 47 36 10 5 1 0 1 84 6 260

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 39 4 2 0 0 0 94 2 45
2020 Non-visible minority 52 35 6 3 1 1 3 90 3 260

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 71 28 2 0 0 0 0 98 0 45
2020 Non-visible minority 79 19 0 1 0 1 0 99 1 260

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 36 15 0 0 2 0 84 0 45
2020 Non-visible minority 39 43 9 6 2 0 0 83 8 254

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 31 11 0 0 2 0 88 0 45
2020 Non-visible minority 48 37 4 8 1 2 0 87 9 256

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 32 9 0 2 0 0 89 2 45
2020 Non-visible minority 55 33 7 3 1 1 0 88 5 257
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 45
2020 Non-visible minority 7 93 256

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 2 98 45
2020 Non-visible minority 10 90 258
2019 Visible minority 13 87 25
2019 Non-visible minority 10 90 150
2017 Visible minority 19 81 38
2017 Non-visible minority 9 91 205

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 67 33 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-visible minority 25 41 27 8 0 0 0 66 8 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 37 9 0 2 0 4 89 2 45
2020 Non-visible minority 40 43 7 2 1 3 4 89 3 260
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 50 28 0 69 31 45
2020 Non-visible minority 14 60 25 0 81 19 260

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 73 27 11
2020 Non-visible minority 42 58 40

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 36 16 8 8 0 0 68 16 11
2020 Non-visible minority 20 19 18 16 23 0 4 41 41 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 16 8 25 8 19 0 49 41 11
2020 Non-visible minority 10 8 18 26 19 2 18 23 55 39

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 7 2 2 0 2 29 95 3 45
2020 Non-visible minority 59 11 6 2 0 3 20 90 2 260
2019 Visible minority 55 8 10 0 0 5 21 86 0 24
2019 Non-visible minority 58 14 7 1 2 1 17 89 3 149
2018 Visible minority 73 10 0 2 8 2 6 89 11 30
2018 Non-visible minority 73 8 3 0 2 0 13 94 3 165
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