2020 Public Service Employee Survey Results for National Film Board of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 50 2 8 0 0 0 90 8 42
2020 3 to 10 years in current department or agency 46 43 6 4 1 0 0 89 5 128
2020 11 to 20 years in current department or agency 29 56 2 11 2 0 0 84 13 77
2020 More than 20 years in current department or agency 55 43 0 0 2 0 0 98 2 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 24 0 8 2 0 0 90 10 41
2020 3 to 10 years in current department or agency 75 19 4 2 0 0 0 94 2 126
2020 11 to 20 years in current department or agency 57 36 2 4 0 0 1 94 4 77
2020 More than 20 years in current department or agency 76 19 0 5 0 0 0 95 5 40
2017 Less than 3 years in current department or agency 57 37 0 6 0 0 0 94 6 55
2017 3 to 10 years in current department or agency 59 31 5 5 0 0 0 90 5 86
2017 11 to 20 years in current department or agency 52 39 3 4 2 0 0 91 6 63
2017 More than 20 years in current department or agency 50 34 7 3 3 0 3 87 7 35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 14 8 2 0 0 76 10 42
2020 3 to 10 years in current department or agency 38 40 10 8 3 0 0 78 12 129
2020 11 to 20 years in current department or agency 22 48 10 13 4 0 2 72 18 77
2020 More than 20 years in current department or agency 42 38 18 2 0 0 0 80 2 42
2019 Less than 3 years in current department or agency 39 41 12 8 0 0 0 80 8 20
2019 3 to 10 years in current department or agency 42 32 7 13 5 0 0 75 19 64
2019 11 to 20 years in current department or agency 25 35 15 16 9 0 0 60 25 53
2019 More than 20 years in current department or agency 28 57 8 4 4 0 0 84 7 21
2017 Less than 3 years in current department or agency 32 44 13 9 2 0 0 76 11 54
2017 3 to 10 years in current department or agency 34 32 18 10 6 0 0 66 16 87
2017 11 to 20 years in current department or agency 27 41 15 12 5 0 0 68 17 64
2017 More than 20 years in current department or agency 50 42 5 0 3 0 0 92 3 35

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 25 26 28 2 0 0 44 30 42
2020 3 to 10 years in current department or agency 25 43 12 14 5 0 1 69 19 129
2020 11 to 20 years in current department or agency 17 38 14 21 4 2 3 59 27 76
2020 More than 20 years in current department or agency 29 38 12 9 0 0 11 76 10 42
2019 Less than 3 years in current department or agency 28 50 0 14 8 0 0 78 22 20
2019 3 to 10 years in current department or agency 5 44 10 31 10 0 0 49 41 64
2019 11 to 20 years in current department or agency 8 18 20 35 19 0 0 26 53 53
2019 More than 20 years in current department or agency 17 40 10 29 4 0 0 58 32 21
2018 Less than 3 years in current department or agency 8 59 15 11 7 0 0 67 19 45
2018 3 to 10 years in current department or agency 17 30 13 23 16 0 2 48 39 75
2018 11 to 20 years in current department or agency 4 44 18 17 13 0 4 50 31 44
2018 More than 20 years in current department or agency 0 29 18 28 21 0 4 31 50 26
2017 Less than 3 years in current department or agency 19 42 18 14 7 0 0 61 21 55
2017 3 to 10 years in current department or agency 13 46 16 16 8 0 1 59 24 87
2017 11 to 20 years in current department or agency 12 37 28 17 7 0 0 49 23 64
2017 More than 20 years in current department or agency 16 46 26 6 3 0 3 64 9 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 38 9 10 2 0 0 79 12 42
2020 3 to 10 years in current department or agency 43 36 14 7 1 0 0 78 8 129
2020 11 to 20 years in current department or agency 25 51 13 7 0 0 3 79 7 76
2020 More than 20 years in current department or agency 49 36 13 2 0 0 0 85 2 42
2019 Less than 3 years in current department or agency 34 47 12 8 0 0 0 81 8 20
2019 3 to 10 years in current department or agency 30 41 14 15 0 0 0 71 15 64
2019 11 to 20 years in current department or agency 13 52 21 7 7 0 1 65 14 53
2019 More than 20 years in current department or agency 26 52 7 11 4 0 0 78 15 21
2017 Less than 3 years in current department or agency 49 32 5 11 2 0 2 82 13 55
2017 3 to 10 years in current department or agency 32 52 11 5 0 0 0 84 5 86
2017 11 to 20 years in current department or agency 22 59 11 3 2 0 3 84 4 64
2017 More than 20 years in current department or agency 40 37 23 0 0 0 0 77 0 35

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 40 11 4 0 2 0 85 4 42
2020 3 to 10 years in current department or agency 46 33 10 6 5 0 0 79 11 128
2020 11 to 20 years in current department or agency 33 47 14 4 2 0 0 79 6 77
2020 More than 20 years in current department or agency 34 52 2 8 0 0 4 90 8 42
2019 Less than 3 years in current department or agency 34 25 32 9 0 0 0 59 9 20
2019 3 to 10 years in current department or agency 20 37 21 17 5 0 0 57 21 62
2019 11 to 20 years in current department or agency 25 49 6 14 6 0 0 74 20 53
2019 More than 20 years in current department or agency 17 49 3 10 22 0 0 66 32 20
2018 Less than 3 years in current department or agency 35 36 17 11 1 0 0 72 12 45
2018 3 to 10 years in current department or agency 40 32 13 10 3 0 2 73 14 75
2018 11 to 20 years in current department or agency 35 31 12 11 7 0 5 69 18 44
2018 More than 20 years in current department or agency 27 34 14 13 12 0 0 62 24 26
2017 Less than 3 years in current department or agency 44 40 11 5 0 0 0 84 5 55
2017 3 to 10 years in current department or agency 35 39 12 10 1 1 1 76 11 87
2017 11 to 20 years in current department or agency 21 38 16 18 5 0 2 60 23 64
2017 More than 20 years in current department or agency 40 25 24 2 8 0 0 65 11 35

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 30 16 5 2 0 0 77 7 42
2020 3 to 10 years in current department or agency 49 39 6 3 3 0 0 88 6 128
2020 11 to 20 years in current department or agency 34 42 14 7 3 0 0 76 10 77
2020 More than 20 years in current department or agency 54 40 4 2 0 0 0 94 2 42
2019 Less than 3 years in current department or agency 21 43 22 3 12 0 0 63 14 20
2019 3 to 10 years in current department or agency 29 38 7 20 6 0 0 67 26 64
2019 11 to 20 years in current department or agency 20 51 12 13 4 0 0 71 17 53
2019 More than 20 years in current department or agency 38 35 17 10 0 0 0 73 10 21
2018 Less than 3 years in current department or agency 29 53 11 2 4 0 0 83 6 44
2018 3 to 10 years in current department or agency 49 37 3 5 6 0 0 86 11 75
2018 11 to 20 years in current department or agency 21 56 13 6 5 0 0 77 10 43
2018 More than 20 years in current department or agency 22 63 8 0 7 0 0 85 7 25
2017 Less than 3 years in current department or agency 33 53 4 5 5 0 0 86 11 55
2017 3 to 10 years in current department or agency 36 51 7 6 1 0 0 86 7 87
2017 11 to 20 years in current department or agency 28 50 13 6 3 0 0 77 10 64
2017 More than 20 years in current department or agency 48 44 5 3 0 0 0 92 3 35

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 39 8 15 2 0 0 75 17 42
2020 3 to 10 years in current department or agency 33 41 11 10 4 0 0 74 15 129
2020 11 to 20 years in current department or agency 19 45 17 12 7 0 0 64 19 77
2020 More than 20 years in current department or agency 23 43 20 12 2 0 0 66 14 42
2019 Less than 3 years in current department or agency 31 43 15 8 4 0 0 74 12 20
2019 3 to 10 years in current department or agency 24 36 14 13 13 0 0 60 27 64
2019 11 to 20 years in current department or agency 12 43 18 12 15 0 0 55 26 53
2019 More than 20 years in current department or agency 40 20 14 6 20 0 0 60 26 21
2018 Less than 3 years in current department or agency 34 37 13 6 9 0 0 71 16 45
2018 3 to 10 years in current department or agency 31 42 10 8 10 0 0 72 18 75
2018 11 to 20 years in current department or agency 17 33 25 21 3 0 0 50 25 44
2018 More than 20 years in current department or agency 8 40 33 10 9 0 0 48 19 26
2017 Less than 3 years in current department or agency 42 33 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 23 39 19 15 4 0 0 62 19 87
2017 11 to 20 years in current department or agency 8 49 19 12 13 0 0 57 24 63
2017 More than 20 years in current department or agency 30 39 15 14 3 0 0 68 16 35

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 52 12 11 0 0 0 76 11 41
2020 3 to 10 years in current department or agency 28 44 17 8 3 0 0 73 11 128
2020 11 to 20 years in current department or agency 17 49 15 13 5 0 0 66 18 77
2020 More than 20 years in current department or agency 34 36 18 10 0 0 2 71 10 42
2019 Less than 3 years in current department or agency 23 34 11 24 7 0 0 57 31 19
2019 3 to 10 years in current department or agency 15 43 22 17 2 0 0 58 20 64
2019 11 to 20 years in current department or agency 13 49 16 20 2 0 0 61 22 52
2019 More than 20 years in current department or agency 28 40 12 14 6 0 0 68 20 21
2018 Less than 3 years in current department or agency 28 54 11 6 1 0 0 82 7 44
2018 3 to 10 years in current department or agency 26 47 17 4 6 0 0 73 10 75
2018 11 to 20 years in current department or agency 10 45 12 22 11 0 0 55 33 44
2018 More than 20 years in current department or agency 10 58 18 13 2 0 0 67 14 26
2017 Less than 3 years in current department or agency 30 45 11 9 5 0 0 75 15 54
2017 3 to 10 years in current department or agency 21 53 13 13 1 0 0 73 14 86
2017 11 to 20 years in current department or agency 16 39 16 17 11 0 0 56 29 64
2017 More than 20 years in current department or agency 21 57 14 3 5 0 0 78 8 35

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 12 9 2 0 0 78 10 42
2020 3 to 10 years in current department or agency 44 45 7 2 2 0 0 89 4 128
2020 11 to 20 years in current department or agency 35 44 13 5 3 0 0 79 8 77
2020 More than 20 years in current department or agency 48 40 10 2 0 0 0 88 2 42
2019 Less than 3 years in current department or agency 21 49 17 7 6 0 0 70 13 20
2019 3 to 10 years in current department or agency 39 47 7 5 1 0 0 86 6 64
2019 11 to 20 years in current department or agency 10 55 18 16 1 0 0 65 17 53
2019 More than 20 years in current department or agency 52 26 15 5 2 0 0 78 7 21
2018 Less than 3 years in current department or agency 40 38 15 7 0 0 0 78 7 45
2018 3 to 10 years in current department or agency 48 36 13 1 1 0 0 84 2 75
2018 11 to 20 years in current department or agency 22 62 7 8 2 0 0 83 10 44
2018 More than 20 years in current department or agency 27 45 25 0 2 2 0 73 2 27
2017 Less than 3 years in current department or agency 42 44 7 5 2 0 0 86 7 55
2017 3 to 10 years in current department or agency 28 50 14 6 2 0 0 79 8 87
2017 11 to 20 years in current department or agency 28 41 17 5 6 3 0 71 12 63
2017 More than 20 years in current department or agency 39 47 6 3 3 3 0 88 6 35

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 48 15 10 2 0 0 73 12 42
2020 3 to 10 years in current department or agency 32 47 7 10 4 0 0 79 14 129
2020 11 to 20 years in current department or agency 22 39 21 14 4 0 0 60 18 77
2020 More than 20 years in current department or agency 27 49 8 12 4 0 0 76 16 42
2019 Less than 3 years in current department or agency 29 34 15 16 6 0 0 63 22 20
2019 3 to 10 years in current department or agency 26 34 13 18 9 0 0 60 27 63
2019 11 to 20 years in current department or agency 10 38 28 6 18 0 0 48 25 53
2019 More than 20 years in current department or agency 21 50 10 2 17 0 0 71 20 21
2018 Less than 3 years in current department or agency 37 38 17 2 5 0 0 76 7 45
2018 3 to 10 years in current department or agency 30 48 11 6 5 0 0 78 11 75
2018 11 to 20 years in current department or agency 9 49 20 18 3 0 0 59 21 44
2018 More than 20 years in current department or agency 16 50 25 2 7 0 0 66 9 26
2017 Less than 3 years in current department or agency 36 39 9 12 4 0 0 75 16 55
2017 3 to 10 years in current department or agency 21 56 12 7 4 0 0 76 11 87
2017 11 to 20 years in current department or agency 14 46 14 15 10 0 0 60 25 64
2017 More than 20 years in current department or agency 26 55 14 3 3 0 0 81 5 35

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 32 10 6 2 0 0 82 8 40
2020 3 to 10 years in current department or agency 55 41 1 1 1 0 0 96 3 125
2020 11 to 20 years in current department or agency 46 42 8 3 1 0 0 88 4 77
2020 More than 20 years in current department or agency 58 36 4 2 0 0 0 94 2 41
2019 Less than 3 years in current department or agency 19 58 15 4 4 0 0 77 8 19
2019 3 to 10 years in current department or agency 48 34 9 5 4 0 0 82 9 64
2019 11 to 20 years in current department or agency 46 37 13 2 1 0 0 84 4 53
2019 More than 20 years in current department or agency 43 43 14 0 0 0 0 86 0 21
2018 Less than 3 years in current department or agency 51 38 5 5 0 0 0 89 5 44
2018 3 to 10 years in current department or agency 64 27 4 3 2 0 0 91 5 75
2018 11 to 20 years in current department or agency 31 55 8 4 2 0 0 86 6 44
2018 More than 20 years in current department or agency 55 42 3 0 0 0 0 97 0 27
2017 Less than 3 years in current department or agency 47 37 9 4 4 0 0 84 7 55
2017 3 to 10 years in current department or agency 43 49 7 1 0 0 0 92 1 87
2017 11 to 20 years in current department or agency 41 51 6 0 2 0 0 93 2 64
2017 More than 20 years in current department or agency 54 38 5 3 0 0 0 92 3 35

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 44 9 13 0 0 0 78 13 42
2020 3 to 10 years in current department or agency 33 35 18 7 6 0 0 69 13 129
2020 11 to 20 years in current department or agency 16 50 19 11 4 0 0 66 15 77
2020 More than 20 years in current department or agency 35 45 8 8 4 0 0 80 12 42
2019 Less than 3 years in current department or agency 30 32 20 14 4 0 0 62 18 20
2019 3 to 10 years in current department or agency 17 31 18 18 16 0 0 48 35 64
2019 11 to 20 years in current department or agency 12 56 3 16 12 0 0 68 29 53
2019 More than 20 years in current department or agency 11 57 7 5 20 0 0 68 25 21
2018 Less than 3 years in current department or agency 25 39 17 11 8 0 0 64 19 45
2018 3 to 10 years in current department or agency 19 47 23 6 5 0 0 66 11 75
2018 11 to 20 years in current department or agency 11 39 12 35 3 0 0 50 38 44
2018 More than 20 years in current department or agency 11 64 13 3 9 0 0 75 12 27
2017 Less than 3 years in current department or agency 33 42 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 20 55 12 11 3 0 0 74 14 87
2017 11 to 20 years in current department or agency 19 52 11 8 9 0 0 71 18 64
2017 More than 20 years in current department or agency 28 46 9 8 9 0 0 75 17 35

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 38 15 13 2 0 0 70 15 42
2020 3 to 10 years in current department or agency 46 30 11 8 4 0 0 77 12 129
2020 11 to 20 years in current department or agency 23 47 11 16 3 0 0 70 19 77
2020 More than 20 years in current department or agency 29 50 14 7 0 0 0 79 7 42
2019 Less than 3 years in current department or agency 27 40 12 17 4 0 0 67 21 20
2019 3 to 10 years in current department or agency 17 31 25 10 16 0 0 48 26 64
2019 11 to 20 years in current department or agency 11 53 19 3 14 0 0 64 17 52
2019 More than 20 years in current department or agency 30 41 10 4 16 0 0 71 20 21
2018 Less than 3 years in current department or agency 29 40 12 10 8 0 0 70 19 44
2018 3 to 10 years in current department or agency 32 44 11 6 6 0 0 77 12 75
2018 11 to 20 years in current department or agency 16 43 24 16 1 0 0 59 17 44
2018 More than 20 years in current department or agency 15 75 9 2 0 0 0 89 2 27
2017 Less than 3 years in current department or agency 35 47 9 7 2 0 0 82 9 55
2017 3 to 10 years in current department or agency 34 42 7 13 4 0 0 77 16 87
2017 11 to 20 years in current department or agency 25 53 13 5 5 0 0 77 10 64
2017 More than 20 years in current department or agency 32 46 14 5 3 0 0 78 9 35

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 56 7 8 0 0 0 85 8 42
2020 3 to 10 years in current department or agency 27 43 16 11 3 0 0 71 13 127
2020 11 to 20 years in current department or agency 17 43 18 16 5 0 0 60 22 76
2020 More than 20 years in current department or agency 21 48 25 2 4 0 0 69 6 40
2019 Less than 3 years in current department or agency 30 23 20 24 4 0 0 53 28 20
2019 3 to 10 years in current department or agency 9 35 24 21 10 0 0 45 31 64
2019 11 to 20 years in current department or agency 3 51 21 10 15 0 0 54 25 53
2019 More than 20 years in current department or agency 22 39 11 10 17 0 0 62 27 21
2018 Less than 3 years in current department or agency 23 45 14 14 5 0 0 67 19 45
2018 3 to 10 years in current department or agency 23 40 21 15 2 0 0 62 17 75
2018 11 to 20 years in current department or agency 12 18 28 36 6 0 0 31 42 43
2018 More than 20 years in current department or agency 11 33 36 21 0 0 0 43 21 27
2017 Less than 3 years in current department or agency 36 42 9 9 2 0 2 80 11 55
2017 3 to 10 years in current department or agency 21 44 19 11 5 0 1 66 16 87
2017 11 to 20 years in current department or agency 6 45 26 14 9 0 0 51 23 64
2017 More than 20 years in current department or agency 21 52 11 14 3 0 0 72 17 35

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 40 12 2 4 0 0 82 5 42
2020 3 to 10 years in current department or agency 48 46 4 1 1 0 0 94 2 129
2020 11 to 20 years in current department or agency 28 54 12 3 2 0 0 82 6 77
2020 More than 20 years in current department or agency 56 34 8 2 0 0 0 90 2 42
2019 Less than 3 years in current department or agency 30 34 22 8 6 0 0 63 14 20
2019 3 to 10 years in current department or agency 35 39 13 9 1 1 2 76 11 63
2019 11 to 20 years in current department or agency 32 47 14 6 1 0 0 79 7 53
2019 More than 20 years in current department or agency 39 43 17 0 0 0 0 83 0 21
2018 Less than 3 years in current department or agency 50 39 6 5 0 0 0 89 5 45
2018 3 to 10 years in current department or agency 51 36 6 3 4 0 0 87 6 75
2018 11 to 20 years in current department or agency 18 62 12 5 2 0 0 80 8 44
2018 More than 20 years in current department or agency 26 52 10 12 0 0 0 77 12 27
2017 Less than 3 years in current department or agency 45 37 9 7 2 0 0 82 9 55
2017 3 to 10 years in current department or agency 39 49 9 3 0 0 0 87 3 87
2017 11 to 20 years in current department or agency 30 52 14 0 3 0 0 82 3 64
2017 More than 20 years in current department or agency 63 32 3 3 0 0 0 95 3 35

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 14 10 0 0 0 76 10 40
2020 3 to 10 years in current department or agency 27 39 16 12 5 0 1 67 17 127
2020 11 to 20 years in current department or agency 38 26 14 16 7 0 0 64 22 76
2020 More than 20 years in current department or agency 40 19 26 10 6 0 0 59 15 42
2019 Less than 3 years in current department or agency 21 45 24 8 3 0 0 65 11 19
2019 3 to 10 years in current department or agency 17 54 15 13 1 0 0 71 14 64
2019 11 to 20 years in current department or agency 34 27 14 11 14 0 0 61 25 52
2019 More than 20 years in current department or agency 10 17 41 26 6 0 0 27 32 21
2018 Less than 3 years in current department or agency 36 37 12 2 9 0 4 76 11 45
2018 3 to 10 years in current department or agency 22 37 17 17 7 0 0 59 24 75
2018 11 to 20 years in current department or agency 15 46 19 5 14 0 0 61 20 44
2018 More than 20 years in current department or agency 20 50 14 2 14 0 0 69 16 27
2017 Less than 3 years in current department or agency 36 43 11 5 3 2 0 80 9 54
2017 3 to 10 years in current department or agency 28 41 19 4 7 0 1 70 11 87
2017 11 to 20 years in current department or agency 27 34 12 23 4 0 0 60 27 64
2017 More than 20 years in current department or agency 47 20 6 11 13 0 3 70 24 35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 32 47 9 10 0 0 19 34 42
2020 3 to 10 years in current department or agency 8 22 39 21 7 0 3 29 31 128
2020 11 to 20 years in current department or agency 14 20 39 23 4 0 0 27 34 77
2020 More than 20 years in current department or agency 2 15 59 12 9 0 4 21 18 42
2019 Less than 3 years in current department or agency 6 41 47 3 0 0 3 3 49 21
2019 3 to 10 years in current department or agency 12 36 33 12 6 1 1 18 49 62
2019 11 to 20 years in current department or agency 19 33 29 12 6 0 1 18 53 53
2019 More than 20 years in current department or agency 14 57 26 4 0 0 0 4 71 21
2018 Less than 3 years in current department or agency 3 42 25 18 5 0 7 24 49 45
2018 3 to 10 years in current department or agency 10 27 40 17 4 2 0 21 38 75
2018 11 to 20 years in current department or agency 21 34 33 9 3 0 0 12 55 44
2018 More than 20 years in current department or agency 14 33 38 13 0 0 2 13 48 27
2017 Less than 3 years in current department or agency 7 30 26 22 8 4 4 32 40 55
2017 3 to 10 years in current department or agency 6 33 41 14 4 0 2 18 40 87
2017 11 to 20 years in current department or agency 11 34 42 12 1 0 0 14 45 64
2017 More than 20 years in current department or agency 9 29 36 11 12 0 3 24 39 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 30 34 15 0 0 49 22 42
2020 3 to 10 years in current department or agency 5 11 38 27 17 0 1 45 16 128
2020 11 to 20 years in current department or agency 12 15 36 26 8 1 2 35 28 77
2020 More than 20 years in current department or agency 0 10 28 36 18 4 4 58 11 41
2019 Less than 3 years in current department or agency 0 12 38 44 4 0 3 49 12 20
2019 3 to 10 years in current department or agency 12 32 17 28 7 3 1 36 46 61
2019 11 to 20 years in current department or agency 15 30 37 10 7 0 1 17 46 53
2019 More than 20 years in current department or agency 15 37 30 11 2 4 0 14 54 21
2018 Less than 3 years in current department or agency 1 9 27 36 12 7 7 56 12 45
2018 3 to 10 years in current department or agency 9 21 36 21 9 4 0 31 31 74
2018 11 to 20 years in current department or agency 6 28 35 22 3 0 5 27 36 44
2018 More than 20 years in current department or agency 7 14 22 26 9 21 2 45 27 27
2017 Less than 3 years in current department or agency 2 14 25 28 17 7 7 52 19 55
2017 3 to 10 years in current department or agency 5 18 34 27 7 6 2 38 26 87
2017 11 to 20 years in current department or agency 3 24 39 14 9 4 6 26 31 63
2017 More than 20 years in current department or agency 11 11 52 6 8 0 13 16 25 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 40 16 18 10 0 0 27 57 41
2020 3 to 10 years in current department or agency 15 25 33 21 4 1 1 26 40 128
2020 11 to 20 years in current department or agency 16 37 34 12 1 1 0 13 53 77
2020 More than 20 years in current department or agency 13 28 29 15 9 0 7 25 44 42
2019 Less than 3 years in current department or agency 37 27 32 0 4 0 0 4 64 21
2019 3 to 10 years in current department or agency 30 34 25 6 0 5 0 7 67 62
2019 11 to 20 years in current department or agency 43 36 16 2 1 0 2 3 80 53
2019 More than 20 years in current department or agency 46 20 28 2 0 0 4 2 69 21
2018 Less than 3 years in current department or agency 16 41 27 2 7 3 3 10 61 45
2018 3 to 10 years in current department or agency 31 33 24 7 4 0 1 11 64 74
2018 11 to 20 years in current department or agency 28 27 27 11 2 3 1 14 58 44
2018 More than 20 years in current department or agency 37 36 18 7 0 0 2 7 74 27
2017 Less than 3 years in current department or agency 17 23 40 7 10 0 2 17 41 55
2017 3 to 10 years in current department or agency 19 25 31 15 5 0 5 21 46 87
2017 11 to 20 years in current department or agency 26 29 30 8 5 0 3 13 56 64
2017 More than 20 years in current department or agency 17 20 29 16 6 0 12 25 42 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 11 41 29 17 0 0 47 13 42
2020 3 to 10 years in current department or agency 8 15 38 29 8 0 1 38 23 129
2020 11 to 20 years in current department or agency 9 21 50 17 3 0 0 21 30 77
2020 More than 20 years in current department or agency 0 8 51 30 11 0 0 41 8 42
2019 Less than 3 years in current department or agency 13 26 36 21 4 0 0 25 39 21
2019 3 to 10 years in current department or agency 10 19 41 28 2 0 0 30 29 62
2019 11 to 20 years in current department or agency 9 27 42 19 2 0 1 22 36 53
2019 More than 20 years in current department or agency 15 42 25 17 0 0 0 17 57 21
2018 Less than 3 years in current department or agency 1 24 27 31 13 0 3 46 26 43
2018 3 to 10 years in current department or agency 7 26 34 26 6 1 0 32 33 74
2018 11 to 20 years in current department or agency 11 38 29 21 1 0 0 22 49 44
2018 More than 20 years in current department or agency 26 18 43 11 2 0 0 13 44 27
2017 Less than 3 years in current department or agency 4 12 33 30 15 2 4 49 17 54
2017 3 to 10 years in current department or agency 7 18 49 18 5 0 2 24 26 86
2017 11 to 20 years in current department or agency 9 32 33 19 6 0 0 25 41 64
2017 More than 20 years in current department or agency 8 9 58 14 9 3 0 23 18 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 14 53 13 15 0 4 29 16 42
2020 3 to 10 years in current department or agency 13 22 32 19 11 1 1 31 36 129
2020 11 to 20 years in current department or agency 15 32 28 20 4 0 1 25 47 77
2020 More than 20 years in current department or agency 6 24 45 19 4 0 2 24 31 42
2019 Less than 3 years in current department or agency 14 23 32 20 8 0 4 28 39 21
2019 3 to 10 years in current department or agency 17 40 25 12 7 0 0 19 56 62
2019 11 to 20 years in current department or agency 38 29 17 8 8 0 0 16 67 53
2019 More than 20 years in current department or agency 37 38 10 4 11 0 0 15 75 21
2018 Less than 3 years in current department or agency 7 12 26 23 19 0 13 48 22 45
2018 3 to 10 years in current department or agency 24 27 29 16 4 0 0 20 51 74
2018 11 to 20 years in current department or agency 37 29 11 12 1 0 10 15 73 44
2018 More than 20 years in current department or agency 28 47 16 2 0 7 0 2 81 27
2017 Less than 3 years in current department or agency 2 18 22 26 13 9 11 48 25 55
2017 3 to 10 years in current department or agency 20 27 27 19 5 0 2 24 48 87
2017 11 to 20 years in current department or agency 26 33 22 11 5 0 3 16 61 64
2017 More than 20 years in current department or agency 10 35 23 25 6 0 0 31 45 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 12 22 44 17 0 0 61 18 42
2020 3 to 10 years in current department or agency 2 10 22 31 31 1 3 64 12 125
2020 11 to 20 years in current department or agency 4 8 22 39 22 1 4 64 13 76
2020 More than 20 years in current department or agency 0 6 30 28 29 2 4 61 6 40
2019 Less than 3 years in current department or agency 11 6 10 46 15 4 6 69 20 21
2019 3 to 10 years in current department or agency 11 22 28 12 23 5 1 36 35 62
2019 11 to 20 years in current department or agency 12 17 38 19 9 1 4 29 31 53
2019 More than 20 years in current department or agency 19 17 30 28 4 2 0 33 37 21
2018 Less than 3 years in current department or agency 5 18 24 32 10 3 7 47 26 45
2018 3 to 10 years in current department or agency 3 11 25 48 10 1 2 60 14 75
2018 11 to 20 years in current department or agency 11 26 23 26 3 0 11 33 41 44
2018 More than 20 years in current department or agency 9 16 26 33 7 7 2 44 27 26
2017 Less than 3 years in current department or agency 5 7 11 24 26 12 15 68 17 55
2017 3 to 10 years in current department or agency 1 14 24 32 26 1 2 59 15 87
2017 11 to 20 years in current department or agency 2 19 29 31 15 2 3 48 21 64
2017 More than 20 years in current department or agency 6 16 16 29 27 0 6 59 24 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 23 37 14 8 0 0 22 41 42
2020 3 to 10 years in current department or agency 16 22 37 16 6 2 1 22 39 129
2020 11 to 20 years in current department or agency 20 22 37 8 8 1 3 17 44 77
2020 More than 20 years in current department or agency 8 27 42 13 8 0 2 22 36 42
2019 Less than 3 years in current department or agency 28 25 27 21 0 0 0 21 53 20
2019 3 to 10 years in current department or agency 25 35 24 10 3 3 0 14 61 63
2019 11 to 20 years in current department or agency 34 35 26 4 1 0 1 5 69 53
2019 More than 20 years in current department or agency 36 21 27 16 0 0 0 16 57 21
2018 Less than 3 years in current department or agency 23 19 41 4 6 3 3 11 45 45
2018 3 to 10 years in current department or agency 27 49 16 8 0 0 0 8 77 75
2018 11 to 20 years in current department or agency 37 23 28 5 2 3 1 7 63 44
2018 More than 20 years in current department or agency 24 29 36 7 0 0 4 8 55 27
2017 Less than 3 years in current department or agency 10 28 37 8 10 4 4 19 42 55
2017 3 to 10 years in current department or agency 19 28 35 12 5 0 1 17 48 87
2017 11 to 20 years in current department or agency 18 29 41 8 3 0 1 11 47 64
2017 More than 20 years in current department or agency 14 19 48 9 6 0 3 15 35 35

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 12 49 15 18 0 0 33 18 42
2020 3 to 10 years in current department or agency 4 7 29 42 16 0 1 60 11 129
2020 11 to 20 years in current department or agency 2 12 32 40 14 0 0 54 15 77
2020 More than 20 years in current department or agency 0 8 33 31 21 0 6 56 8 42
2019 Less than 3 years in current department or agency 27 13 23 37 0 0 0 37 40 20
2019 3 to 10 years in current department or agency 4 21 47 14 12 2 0 26 26 62
2019 11 to 20 years in current department or agency 21 35 24 19 0 0 1 19 57 53
2019 More than 20 years in current department or agency 4 25 47 25 0 0 0 25 28 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 34 23 10 4 0 0 64 13 42
2020 3 to 10 years in current department or agency 23 43 17 10 3 3 0 68 14 129
2020 11 to 20 years in current department or agency 15 35 26 15 6 2 0 51 22 77
2020 More than 20 years in current department or agency 22 40 19 6 6 4 4 67 13 42
2019 Less than 3 years in current department or agency 26 27 16 18 9 0 4 55 28 21
2019 3 to 10 years in current department or agency 15 19 31 20 10 1 5 36 32 64
2019 11 to 20 years in current department or agency 7 48 20 11 14 0 0 55 25 53
2019 More than 20 years in current department or agency 16 51 11 2 17 0 2 69 20 21
2018 Less than 3 years in current department or agency 19 40 27 3 6 0 4 62 10 44
2018 3 to 10 years in current department or agency 20 49 9 14 3 4 1 73 18 75
2018 11 to 20 years in current department or agency 8 51 17 10 11 2 1 61 22 45
2018 More than 20 years in current department or agency 6 46 34 8 2 0 4 54 11 27
2017 Less than 3 years in current department or agency 22 35 12 7 2 15 8 73 11 55
2017 3 to 10 years in current department or agency 14 40 23 17 4 0 2 55 21 87
2017 11 to 20 years in current department or agency 7 47 17 14 12 3 0 56 27 64
2017 More than 20 years in current department or agency 26 36 15 8 12 0 3 64 21 35

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 9 8 4 0 0 79 12 42
2020 3 to 10 years in current department or agency 51 31 6 9 3 1 0 82 12 129
2020 11 to 20 years in current department or agency 33 46 10 5 6 0 0 79 11 77
2020 More than 20 years in current department or agency 47 35 6 8 2 2 0 84 10 42
2019 Less than 3 years in current department or agency 36 38 8 11 6 0 0 74 18 21
2019 3 to 10 years in current department or agency 33 26 23 14 3 0 0 59 17 64
2019 11 to 20 years in current department or agency 34 40 13 4 9 0 0 74 13 53
2019 More than 20 years in current department or agency 30 50 2 2 15 0 0 80 17 21
2018 Less than 3 years in current department or agency 33 48 4 15 0 0 0 81 15 44
2018 3 to 10 years in current department or agency 37 45 7 9 3 0 0 81 12 74
2018 11 to 20 years in current department or agency 25 56 10 6 5 0 0 80 10 45
2018 More than 20 years in current department or agency 25 53 13 9 0 0 0 79 9 27
2017 Less than 3 years in current department or agency 48 38 10 4 2 0 0 85 5 55
2017 3 to 10 years in current department or agency 33 52 7 7 2 0 0 84 9 87
2017 11 to 20 years in current department or agency 33 44 12 7 3 0 0 78 10 64
2017 More than 20 years in current department or agency 29 49 11 9 3 0 0 78 11 35

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 27 5 8 0 0 0 87 8 42
2020 3 to 10 years in current department or agency 49 39 7 4 1 0 0 88 5 128
2020 11 to 20 years in current department or agency 33 55 3 5 3 0 0 89 8 77
2020 More than 20 years in current department or agency 36 48 8 6 2 0 0 84 8 42
2019 Less than 3 years in current department or agency 30 37 16 13 4 0 0 68 16 21
2019 3 to 10 years in current department or agency 36 39 14 10 2 0 0 74 12 64
2019 11 to 20 years in current department or agency 38 42 7 7 6 0 0 81 12 53
2019 More than 20 years in current department or agency 45 27 18 7 4 0 0 71 11 20
2018 Less than 3 years in current department or agency 44 51 2 2 0 0 0 96 2 44
2018 3 to 10 years in current department or agency 39 41 13 6 1 1 0 81 7 75
2018 11 to 20 years in current department or agency 36 46 7 10 1 0 0 82 12 44
2018 More than 20 years in current department or agency 19 59 20 2 0 0 0 78 2 26
2017 Less than 3 years in current department or agency 45 44 6 4 2 0 0 89 5 55
2017 3 to 10 years in current department or agency 34 49 12 4 2 0 0 83 6 86
2017 11 to 20 years in current department or agency 32 47 14 5 2 0 0 79 7 64
2017 More than 20 years in current department or agency 28 61 6 5 0 0 0 89 5 35

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 12 6 0 0 0 82 6 42
2020 3 to 10 years in current department or agency 49 39 9 2 1 0 0 88 3 128
2020 11 to 20 years in current department or agency 22 54 20 3 1 0 0 76 4 76
2020 More than 20 years in current department or agency 24 63 10 4 0 0 0 86 4 42
2019 Less than 3 years in current department or agency 29 37 23 8 0 3 0 68 8 21
2019 3 to 10 years in current department or agency 31 39 22 6 2 0 0 70 9 64
2019 11 to 20 years in current department or agency 21 58 6 7 8 0 0 79 15 53
2019 More than 20 years in current department or agency 45 33 6 14 0 0 2 80 14 21
2018 Less than 3 years in current department or agency 49 37 3 9 0 1 0 87 9 44
2018 3 to 10 years in current department or agency 37 46 11 4 1 0 0 83 6 75
2018 11 to 20 years in current department or agency 24 54 16 2 2 0 1 80 4 45
2018 More than 20 years in current department or agency 31 49 11 7 2 0 0 80 9 27

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 24 10 4 2 0 2 85 6 42
2020 3 to 10 years in current department or agency 57 31 3 7 1 1 1 89 7 129
2020 11 to 20 years in current department or agency 41 44 9 4 1 2 0 86 5 77
2020 More than 20 years in current department or agency 44 46 2 2 2 4 0 94 4 42
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 32 7 6 0 0 2 86 6 42
2020 3 to 10 years in current department or agency 62 22 14 1 1 1 0 85 1 127
2020 11 to 20 years in current department or agency 51 33 14 2 1 0 0 83 3 77
2020 More than 20 years in current department or agency 46 39 8 0 0 0 6 91 0 42
2019 Less than 3 years in current department or agency 39 43 10 0 0 0 8 89 0 21
2019 3 to 10 years in current department or agency 38 33 10 7 5 0 6 76 13 64
2019 11 to 20 years in current department or agency 37 37 13 6 8 0 0 74 13 53
2019 More than 20 years in current department or agency 56 23 7 0 11 0 2 81 12 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 2 12 2 0 0 85 13 42
2020 3 to 10 years in current department or agency 45 36 11 5 1 1 0 83 6 129
2020 11 to 20 years in current department or agency 35 31 21 12 1 0 0 66 13 77
2020 More than 20 years in current department or agency 36 16 40 4 0 4 0 54 4 42
2019 Less than 3 years in current department or agency 31 44 12 10 3 0 0 76 13 21
2019 3 to 10 years in current department or agency 28 32 16 16 8 0 0 60 24 64
2019 11 to 20 years in current department or agency 32 27 15 17 9 0 0 59 25 53
2019 More than 20 years in current department or agency 31 33 14 19 4 0 0 64 22 21
2018 Less than 3 years in current department or agency 32 35 11 7 9 1 4 71 17 45
2018 3 to 10 years in current department or agency 39 38 11 8 4 0 0 77 12 75
2018 11 to 20 years in current department or agency 28 36 15 16 5 0 0 64 21 45
2018 More than 20 years in current department or agency 22 47 26 2 2 0 2 69 4 27
2017 Less than 3 years in current department or agency 33 38 14 9 4 2 0 73 13 55
2017 3 to 10 years in current department or agency 21 43 19 11 6 0 0 64 17 87
2017 11 to 20 years in current department or agency 19 49 10 14 8 0 0 68 22 64
2017 More than 20 years in current department or agency 37 34 18 8 3 0 0 72 10 35

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 35 7 10 0 0 0 83 10 42
2020 3 to 10 years in current department or agency 47 27 16 4 5 1 0 75 9 129
2020 11 to 20 years in current department or agency 25 43 16 12 4 0 1 68 16 77
2020 More than 20 years in current department or agency 40 28 17 4 4 2 5 74 9 42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 39 0 12 0 0 0 88 12 42
2020 3 to 10 years in current department or agency 55 29 9 6 1 1 0 84 7 129
2020 11 to 20 years in current department or agency 32 38 16 11 3 0 0 70 14 77
2020 More than 20 years in current department or agency 43 31 18 6 2 0 0 74 8 42
2019 Less than 3 years in current department or agency 29 37 22 12 0 0 0 67 12 20
2019 3 to 10 years in current department or agency 22 44 14 13 8 0 0 65 20 64
2019 11 to 20 years in current department or agency 41 32 7 12 9 0 0 73 21 52
2019 More than 20 years in current department or agency 40 33 10 2 15 0 0 73 17 21
2018 Less than 3 years in current department or agency 40 35 0 15 5 1 4 79 21 45
2018 3 to 10 years in current department or agency 45 23 19 11 3 0 0 68 13 75
2018 11 to 20 years in current department or agency 28 33 23 15 1 0 0 61 17 45
2018 More than 20 years in current department or agency 22 64 9 5 0 0 0 86 5 27
2017 Less than 3 years in current department or agency 44 31 9 14 0 2 0 77 14 55
2017 3 to 10 years in current department or agency 26 51 15 6 2 0 0 77 8 87
2017 11 to 20 years in current department or agency 20 45 15 11 8 0 0 66 19 64
2017 More than 20 years in current department or agency 35 46 9 8 3 0 0 81 11 35

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 42
2020 3 to 10 years in current department or agency 47 53 129
2020 11 to 20 years in current department or agency 61 39 77
2020 More than 20 years in current department or agency 33 67 42

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 14 0 0 0 0 5 100 0 42
2020 3 to 10 years in current department or agency 66 22 2 1 0 2 6 97 1 129
2020 11 to 20 years in current department or agency 67 26 5 1 1 0 0 93 2 77
2020 More than 20 years in current department or agency 45 34 6 0 0 0 15 93 0 41

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 5 8 0 0 0 87 8 42
2020 3 to 10 years in current department or agency 58 32 5 5 1 1 0 90 5 129
2020 11 to 20 years in current department or agency 49 30 15 4 2 0 0 79 6 77
2020 More than 20 years in current department or agency 46 25 19 6 2 2 0 72 8 42
2019 Less than 3 years in current department or agency 42 33 14 8 4 0 0 74 11 21
2019 3 to 10 years in current department or agency 19 43 13 21 4 0 0 62 25 64
2019 11 to 20 years in current department or agency 53 24 5 8 10 0 0 77 18 52
2019 More than 20 years in current department or agency 48 26 5 6 15 0 0 74 22 20
2018 Less than 3 years in current department or agency 45 24 19 7 5 0 0 69 12 45
2018 3 to 10 years in current department or agency 46 33 7 6 6 2 0 80 12 75
2018 11 to 20 years in current department or agency 39 33 14 8 7 0 0 71 14 45
2018 More than 20 years in current department or agency 29 45 7 17 2 0 0 74 19 27
2017 Less than 3 years in current department or agency 50 29 7 11 4 0 0 79 14 55
2017 3 to 10 years in current department or agency 38 38 15 4 6 0 0 76 10 87
2017 11 to 20 years in current department or agency 24 48 14 6 8 0 0 72 14 64
2017 More than 20 years in current department or agency 44 45 8 3 0 0 0 89 3 35
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 38 22 4 4 0 0 70 7 42
2020 3 to 10 years in current department or agency 20 35 20 16 4 5 0 58 21 129
2020 11 to 20 years in current department or agency 11 36 29 16 4 3 1 49 21 77
2020 More than 20 years in current department or agency 15 48 21 6 7 4 0 65 13 42
2019 Less than 3 years in current department or agency 20 33 18 15 6 8 0 57 23 21
2019 3 to 10 years in current department or agency 9 20 32 22 15 2 0 30 38 63
2019 11 to 20 years in current department or agency 17 23 11 27 22 1 0 39 50 53
2019 More than 20 years in current department or agency 6 12 30 21 31 0 0 18 52 21
2018 Less than 3 years in current department or agency 24 45 8 17 0 5 0 73 18 43
2018 3 to 10 years in current department or agency 25 30 28 14 0 4 0 56 14 75
2018 11 to 20 years in current department or agency 9 23 25 22 12 9 0 36 37 44
2018 More than 20 years in current department or agency 3 11 41 21 2 21 0 18 30 27
2017 Less than 3 years in current department or agency 24 36 19 7 2 12 0 68 10 55
2017 3 to 10 years in current department or agency 13 39 29 11 3 6 0 55 15 87
2017 11 to 20 years in current department or agency 9 16 30 25 14 7 0 27 41 64
2017 More than 20 years in current department or agency 13 42 31 5 6 3 0 57 11 35

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 33 11 22 5 0 0 62 27 42
2020 3 to 10 years in current department or agency 16 23 31 20 9 0 0 39 30 129
2020 11 to 20 years in current department or agency 7 26 28 18 17 3 0 35 36 77
2020 More than 20 years in current department or agency 13 42 27 6 11 0 0 55 18 41
2019 Less than 3 years in current department or agency 24 10 36 19 10 0 0 34 30 21
2019 3 to 10 years in current department or agency 4 13 14 41 28 0 0 17 69 63
2019 11 to 20 years in current department or agency 5 24 21 14 36 0 0 29 50 53
2019 More than 20 years in current department or agency 6 8 4 40 42 0 0 14 82 21
2018 Less than 3 years in current department or agency 18 48 13 12 4 4 0 69 17 43
2018 3 to 10 years in current department or agency 16 20 33 21 9 0 0 37 31 75
2018 11 to 20 years in current department or agency 8 11 21 35 20 4 0 20 57 44
2018 More than 20 years in current department or agency 3 22 34 26 14 0 0 25 41 27
2017 Less than 3 years in current department or agency 22 38 19 11 7 4 0 62 19 55
2017 3 to 10 years in current department or agency 8 34 27 21 9 3 0 42 30 87
2017 11 to 20 years in current department or agency 1 24 30 29 16 0 0 26 44 64
2017 More than 20 years in current department or agency 11 37 33 11 8 0 0 48 19 35

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 38 20 17 4 0 0 59 20 42
2020 3 to 10 years in current department or agency 8 29 28 23 11 1 0 38 34 129
2020 11 to 20 years in current department or agency 1 28 30 22 17 1 1 29 41 77
2020 More than 20 years in current department or agency 7 39 29 19 5 2 0 46 24 42
2019 Less than 3 years in current department or agency 12 12 41 26 8 0 0 24 34 20
2019 3 to 10 years in current department or agency 4 6 17 33 39 0 0 10 73 63
2019 11 to 20 years in current department or agency 2 13 22 24 38 0 0 15 62 52
2019 More than 20 years in current department or agency 4 6 14 26 50 0 0 10 76 21
2018 Less than 3 years in current department or agency 9 28 26 13 14 9 0 41 30 43
2018 3 to 10 years in current department or agency 9 19 24 37 8 2 0 29 46 74
2018 11 to 20 years in current department or agency 0 16 28 35 20 0 0 16 56 43
2018 More than 20 years in current department or agency 2 14 41 36 7 0 0 16 43 27
2017 Less than 3 years in current department or agency 15 31 22 13 11 9 0 50 26 55
2017 3 to 10 years in current department or agency 5 25 31 28 9 3 0 31 38 87
2017 11 to 20 years in current department or agency 3 14 36 35 11 1 0 17 46 64
2017 More than 20 years in current department or agency 5 25 42 19 6 3 0 31 25 35

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 23 19 32 4 0 0 45 36 42
2020 3 to 10 years in current department or agency 13 34 21 24 9 0 0 47 32 129
2020 11 to 20 years in current department or agency 5 32 26 17 15 3 0 39 34 77
2020 More than 20 years in current department or agency 13 44 27 9 5 2 0 59 13 42
2019 Less than 3 years in current department or agency 0 22 32 26 20 0 0 22 46 21
2019 3 to 10 years in current department or agency 4 7 14 43 32 0 0 11 75 63
2019 11 to 20 years in current department or agency 4 11 13 40 32 0 0 15 72 53
2019 More than 20 years in current department or agency 4 0 13 52 31 0 0 4 83 21
2018 Less than 3 years in current department or agency 6 35 21 16 18 4 0 43 36 43
2018 3 to 10 years in current department or agency 6 24 22 36 11 0 0 30 47 74
2018 11 to 20 years in current department or agency 0 16 15 38 31 0 0 16 69 44
2018 More than 20 years in current department or agency 2 23 25 47 3 0 0 24 50 27
2017 Less than 3 years in current department or agency 19 34 24 18 4 2 0 54 22 55
2017 3 to 10 years in current department or agency 5 33 29 26 8 0 0 38 34 87
2017 11 to 20 years in current department or agency 0 28 26 23 23 0 0 28 46 64
2017 More than 20 years in current department or agency 3 36 30 21 8 3 0 40 30 35

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 33 2 4 2 0 2 92 6 42
2020 3 to 10 years in current department or agency 67 21 7 4 1 0 1 89 5 129
2020 11 to 20 years in current department or agency 75 18 4 1 2 0 0 93 3 77
2020 More than 20 years in current department or agency 81 15 4 0 0 0 0 96 0 42
2019 Less than 3 years in current department or agency 68 22 4 4 3 0 0 90 6 21
2019 3 to 10 years in current department or agency 61 18 10 6 3 0 1 80 9 64
2019 11 to 20 years in current department or agency 72 18 2 0 5 0 3 93 5 53
2019 More than 20 years in current department or agency 46 42 11 0 0 0 0 89 0 21
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 48 20 13 4 0 0 63 17 42
2020 3 to 10 years in current department or agency 12 51 19 16 3 0 0 63 18 129
2020 11 to 20 years in current department or agency 9 42 25 18 7 0 0 51 25 77
2020 More than 20 years in current department or agency 25 49 22 2 0 2 0 76 2 42
2019 Less than 3 years in current department or agency 4 34 36 20 5 0 0 38 25 21
2019 3 to 10 years in current department or agency 7 27 28 26 13 0 0 34 39 64
2019 11 to 20 years in current department or agency 10 20 30 21 19 0 0 30 40 53
2019 More than 20 years in current department or agency 6 44 30 16 4 0 0 50 20 21
2018 Less than 3 years in current department or agency 22 43 19 12 1 4 0 67 13 45
2018 3 to 10 years in current department or agency 26 34 22 18 1 0 0 59 19 74
2018 11 to 20 years in current department or agency 7 53 21 18 1 0 0 60 19 44
2018 More than 20 years in current department or agency 5 63 30 2 0 0 0 69 2 27
2017 Less than 3 years in current department or agency 24 39 20 9 5 2 0 64 15 55
2017 3 to 10 years in current department or agency 14 53 16 13 3 0 0 68 16 87
2017 11 to 20 years in current department or agency 12 40 26 18 3 0 0 53 21 64
2017 More than 20 years in current department or agency 22 40 24 13 0 0 0 62 13 35

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 16 44 17 5 0 0 33 23 42
2020 3 to 10 years in current department or agency 8 29 36 16 10 1 0 37 27 127
2020 11 to 20 years in current department or agency 5 26 32 26 10 1 0 31 36 77
2020 More than 20 years in current department or agency 11 45 18 15 7 4 0 59 22 42
2019 Less than 3 years in current department or agency 12 12 22 21 33 0 0 24 54 21
2019 3 to 10 years in current department or agency 4 6 23 45 23 0 0 10 68 63
2019 11 to 20 years in current department or agency 5 12 15 39 29 0 0 17 67 53
2019 More than 20 years in current department or agency 4 2 38 26 30 0 0 6 56 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 37 17 18 2 0 0 63 19 42
2020 3 to 10 years in current department or agency 23 44 16 11 4 2 1 68 15 129
2020 11 to 20 years in current department or agency 12 45 18 14 9 2 0 58 23 77
2020 More than 20 years in current department or agency 21 54 17 2 4 2 0 76 6 42
2019 Less than 3 years in current department or agency 22 30 14 12 22 0 0 52 34 21
2019 3 to 10 years in current department or agency 17 37 22 13 10 0 0 55 23 64
2019 11 to 20 years in current department or agency 9 52 13 15 11 0 0 61 26 53
2019 More than 20 years in current department or agency 22 26 25 7 20 0 0 48 27 21
2018 Less than 3 years in current department or agency 22 46 10 11 0 4 7 76 12 45
2018 3 to 10 years in current department or agency 35 35 11 14 2 3 0 72 16 74
2018 11 to 20 years in current department or agency 15 50 10 18 1 4 1 68 21 44
2018 More than 20 years in current department or agency 16 58 7 11 0 7 0 80 12 27
2017 Less than 3 years in current department or agency 32 37 17 2 4 9 0 76 6 55
2017 3 to 10 years in current department or agency 22 51 12 10 3 1 1 74 14 87
2017 11 to 20 years in current department or agency 8 45 14 25 6 2 0 53 32 64
2017 More than 20 years in current department or agency 16 48 15 12 8 2 0 65 20 35

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 39 19 14 0 0 0 67 14 42
2020 3 to 10 years in current department or agency 24 41 22 11 2 0 0 65 13 129
2020 11 to 20 years in current department or agency 13 44 25 15 1 1 1 58 17 75
2020 More than 20 years in current department or agency 25 59 15 0 0 0 0 85 0 41
2019 Less than 3 years in current department or agency 19 33 28 17 4 0 0 51 21 21
2019 3 to 10 years in current department or agency 12 30 31 21 5 0 0 42 26 64
2019 11 to 20 years in current department or agency 19 30 19 22 9 0 0 49 31 53
2019 More than 20 years in current department or agency 4 59 26 5 6 0 0 63 11 21
2018 Less than 3 years in current department or agency 27 46 14 10 0 4 0 76 10 45
2018 3 to 10 years in current department or agency 36 37 19 7 1 0 0 73 8 75
2018 11 to 20 years in current department or agency 14 41 26 17 2 0 0 55 19 45
2018 More than 20 years in current department or agency 14 73 13 0 0 0 0 87 0 27

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 37 22 15 0 6 2 60 16 42
2020 3 to 10 years in current department or agency 19 29 15 13 10 10 4 56 26 129
2020 11 to 20 years in current department or agency 7 31 29 21 8 3 0 40 30 77
2020 More than 20 years in current department or agency 11 44 25 8 2 9 2 62 11 42
2019 Less than 3 years in current department or agency 21 17 30 8 10 8 6 44 21 21
2019 3 to 10 years in current department or agency 13 17 24 27 10 9 0 33 40 64
2019 11 to 20 years in current department or agency 11 14 34 25 15 0 1 25 40 52
2019 More than 20 years in current department or agency 7 20 22 33 17 0 0 27 51 21
2018 Less than 3 years in current department or agency 14 30 19 8 8 10 11 55 21 45
2018 3 to 10 years in current department or agency 8 33 21 23 7 7 1 45 33 75
2018 11 to 20 years in current department or agency 0 24 41 11 10 14 0 28 25 44
2018 More than 20 years in current department or agency 4 50 7 21 0 18 0 65 26 27
2017 Less than 3 years in current department or agency 24 24 15 7 5 22 4 64 17 55
2017 3 to 10 years in current department or agency 12 33 27 15 5 7 0 48 22 87
2017 11 to 20 years in current department or agency 7 30 19 25 11 8 0 40 40 63
2017 More than 20 years in current department or agency 8 29 26 24 8 2 3 39 34 35

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 13 35 23 11 0 0 31 33 42
2020 3 to 10 years in current department or agency 12 24 26 20 15 3 1 37 36 128
2020 11 to 20 years in current department or agency 2 19 34 21 21 1 1 22 44 77
2020 More than 20 years in current department or agency 11 27 26 19 10 4 2 41 32 42
2019 Less than 3 years in current department or agency 12 19 21 24 20 4 0 33 46 21
2019 3 to 10 years in current department or agency 2 13 23 35 26 1 0 15 61 64
2019 11 to 20 years in current department or agency 1 5 35 29 30 0 0 6 59 53
2019 More than 20 years in current department or agency 4 8 37 28 23 0 0 12 51 21
2018 Less than 3 years in current department or agency 20 34 7 12 21 5 0 57 35 45
2018 3 to 10 years in current department or agency 12 22 25 27 14 0 0 34 41 75
2018 11 to 20 years in current department or agency 1 15 33 35 12 4 0 17 49 45
2018 More than 20 years in current department or agency 4 12 51 30 2 2 0 16 32 26
2017 Less than 3 years in current department or agency 20 32 15 16 5 11 0 59 24 55
2017 3 to 10 years in current department or agency 6 32 25 21 15 1 1 39 36 87
2017 11 to 20 years in current department or agency 2 30 22 33 14 0 0 32 46 64
2017 More than 20 years in current department or agency 9 39 35 12 0 5 0 50 13 35

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 28 29 20 11 0 4 37 32 42
2020 3 to 10 years in current department or agency 9 25 22 17 21 1 5 36 41 129
2020 11 to 20 years in current department or agency 4 16 23 29 27 0 1 21 57 77
2020 More than 20 years in current department or agency 13 27 22 16 10 2 10 45 29 42
2019 Less than 3 years in current department or agency 12 9 21 12 24 20 3 27 46 21
2019 3 to 10 years in current department or agency 2 18 23 19 38 0 0 20 57 64
2019 11 to 20 years in current department or agency 1 16 23 17 39 0 4 18 58 53
2019 More than 20 years in current department or agency 6 8 31 17 37 0 0 14 54 21
2018 Less than 3 years in current department or agency 9 19 21 14 25 4 8 32 45 45
2018 3 to 10 years in current department or agency 12 23 16 25 22 0 1 35 48 74
2018 11 to 20 years in current department or agency 5 14 5 40 29 0 7 20 74 45
2018 More than 20 years in current department or agency 2 38 24 13 10 11 2 46 26 26
2017 Less than 3 years in current department or agency 15 31 16 18 11 9 0 50 32 55
2017 3 to 10 years in current department or agency 8 25 23 24 18 1 1 34 43 87
2017 11 to 20 years in current department or agency 3 22 21 24 28 2 2 25 53 64
2017 More than 20 years in current department or agency 5 26 34 18 8 0 9 34 29 35

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 26 13 0 2 0 7 84 2 42
2020 3 to 10 years in current department or agency 62 22 8 4 1 1 1 86 6 129
2020 11 to 20 years in current department or agency 58 14 12 5 4 3 4 78 10 77
2020 More than 20 years in current department or agency 61 29 8 0 0 0 2 92 0 42
2019 Less than 3 years in current department or agency 35 17 31 0 5 0 12 59 6 21
2019 3 to 10 years in current department or agency 53 23 15 2 3 0 4 79 6 64
2019 11 to 20 years in current department or agency 46 23 14 1 5 1 9 77 7 53
2019 More than 20 years in current department or agency 50 20 19 0 2 4 6 77 3 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 43 13 5 6 0 9 74 13 42
2020 3 to 10 years in current department or agency 53 18 14 6 6 1 1 74 12 129
2020 11 to 20 years in current department or agency 33 15 28 11 6 2 4 52 18 77
2020 More than 20 years in current department or agency 39 28 15 4 0 4 10 78 4 42
2019 Less than 3 years in current department or agency 41 14 30 8 4 0 4 57 12 21
2019 3 to 10 years in current department or agency 32 18 24 11 15 0 1 50 26 64
2019 11 to 20 years in current department or agency 19 37 12 10 8 3 12 65 21 53
2019 More than 20 years in current department or agency 23 25 2 16 4 11 17 69 28 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 8 2 2 4 4 9 91 7 42
2020 3 to 10 years in current department or agency 76 12 3 1 1 5 3 96 1 129
2020 11 to 20 years in current department or agency 62 11 5 2 5 11 3 85 9 77
2020 More than 20 years in current department or agency 72 13 0 2 0 2 11 98 2 41
2019 Less than 3 years in current department or agency 60 24 3 0 4 4 6 93 4 21
2019 3 to 10 years in current department or agency 69 12 3 3 1 8 4 92 4 64
2019 11 to 20 years in current department or agency 51 8 3 14 0 8 16 77 18 52
2019 More than 20 years in current department or agency 68 8 2 0 4 11 6 93 4 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 17 12 2 4 2 9 80 7 42
2020 3 to 10 years in current department or agency 81 8 3 0 0 2 6 96 0 128
2020 11 to 20 years in current department or agency 65 13 3 2 1 6 10 93 3 77
2020 More than 20 years in current department or agency 65 13 6 0 0 2 15 93 0 42
2019 Less than 3 years in current department or agency 67 12 11 0 0 4 6 88 0 21
2019 3 to 10 years in current department or agency 77 10 4 0 0 1 8 95 0 64
2019 11 to 20 years in current department or agency 78 6 0 0 1 1 14 98 2 53
2019 More than 20 years in current department or agency 69 6 3 0 0 0 22 97 0 19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 45 24 5 4 2 0 65 10 42
2020 3 to 10 years in current department or agency 19 47 18 14 1 1 0 67 16 128
2020 11 to 20 years in current department or agency 7 36 36 14 2 5 0 45 17 77
2020 More than 20 years in current department or agency 26 40 21 6 0 5 2 71 6 41
2019 Less than 3 years in current department or agency 25 31 15 18 10 0 0 56 28 21
2019 3 to 10 years in current department or agency 11 27 36 14 9 2 0 39 24 63
2019 11 to 20 years in current department or agency 8 31 20 27 9 5 0 41 38 53
2019 More than 20 years in current department or agency 11 38 8 19 15 6 2 54 37 21
2018 Less than 3 years in current department or agency 21 39 17 11 4 9 0 66 16 45
2018 3 to 10 years in current department or agency 17 28 34 17 4 0 0 45 21 75
2018 11 to 20 years in current department or agency 4 38 33 15 2 9 0 45 18 45
2018 More than 20 years in current department or agency 11 27 43 7 2 10 0 42 9 27
2017 Less than 3 years in current department or agency 16 41 24 9 7 4 0 59 16 55
2017 3 to 10 years in current department or agency 9 48 23 11 4 4 0 59 16 87
2017 11 to 20 years in current department or agency 8 45 28 11 8 0 0 53 20 64
2017 More than 20 years in current department or agency 8 51 28 8 0 0 6 62 8 35

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 29 15 15 4 0 0 65 20 42
2020 3 to 10 years in current department or agency 18 51 20 8 3 0 0 69 11 129
2020 11 to 20 years in current department or agency 21 42 25 10 2 0 0 63 12 77
2020 More than 20 years in current department or agency 21 67 8 0 2 2 0 90 2 42
2019 Less than 3 years in current department or agency 46 38 3 9 4 0 0 84 13 19
2019 3 to 10 years in current department or agency 17 47 22 6 8 0 0 64 14 64
2019 11 to 20 years in current department or agency 19 48 15 8 9 1 0 69 17 53
2019 More than 20 years in current department or agency 13 58 10 11 4 4 0 74 16 21
2018 Less than 3 years in current department or agency 43 32 14 11 0 0 0 75 11 44
2018 3 to 10 years in current department or agency 48 32 14 7 0 0 0 79 7 75
2018 11 to 20 years in current department or agency 21 51 21 5 1 0 0 72 7 45
2018 More than 20 years in current department or agency 19 65 14 0 0 2 0 86 0 27
2017 Less than 3 years in current department or agency 38 48 4 11 0 0 0 86 11 55
2017 3 to 10 years in current department or agency 28 50 10 10 1 0 0 79 11 87
2017 11 to 20 years in current department or agency 18 61 11 6 2 1 0 81 8 64
2017 More than 20 years in current department or agency 28 53 11 8 0 0 0 81 8 35

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 27 23 7 4 2 0 64 12 42
2020 3 to 10 years in current department or agency 21 43 19 8 6 4 0 66 14 129
2020 11 to 20 years in current department or agency 22 44 18 12 4 0 0 66 16 77
2020 More than 20 years in current department or agency 27 59 12 0 2 0 0 86 2 42
2019 Less than 3 years in current department or agency 38 35 16 6 0 4 0 76 7 21
2019 3 to 10 years in current department or agency 31 40 14 9 0 6 0 75 10 64
2019 11 to 20 years in current department or agency 21 36 21 9 12 0 0 57 22 53
2019 More than 20 years in current department or agency 16 67 6 11 0 0 0 83 11 21
2018 Less than 3 years in current department or agency 52 32 8 0 1 7 0 90 1 44
2018 3 to 10 years in current department or agency 50 39 6 3 0 2 0 91 3 75
2018 11 to 20 years in current department or agency 30 49 10 4 5 1 0 80 10 45
2018 More than 20 years in current department or agency 14 76 7 2 0 0 0 91 2 26
2017 Less than 3 years in current department or agency 37 39 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 27 52 10 8 3 0 0 79 11 87
2017 11 to 20 years in current department or agency 28 46 20 2 3 2 0 75 4 64
2017 More than 20 years in current department or agency 29 46 18 5 3 0 0 74 8 35

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 41 7 4 8 0 2 80 12 42
2020 3 to 10 years in current department or agency 22 48 15 10 5 0 0 70 15 129
2020 11 to 20 years in current department or agency 28 51 10 5 5 1 0 79 11 76
2020 More than 20 years in current department or agency 32 58 8 2 0 0 0 90 2 42

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 44 4 5 0 2 2 91 6 42
2020 3 to 10 years in current department or agency 41 40 8 4 4 2 1 84 8 129
2020 11 to 20 years in current department or agency 34 49 9 4 3 1 0 84 7 77
2020 More than 20 years in current department or agency 37 44 6 2 0 9 2 91 2 42

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 41 5 0 0 0 0 95 0 42
2020 3 to 10 years in current department or agency 46 43 6 5 0 0 0 89 5 129
2020 11 to 20 years in current department or agency 23 58 13 3 2 0 0 82 5 77
2020 More than 20 years in current department or agency 39 51 6 2 2 0 0 90 4 42
2019 Less than 3 years in current department or agency 43 49 0 4 4 0 0 92 8 21
2019 3 to 10 years in current department or agency 27 49 15 7 2 0 0 76 9 64
2019 11 to 20 years in current department or agency 16 63 7 9 5 0 0 80 13 53
2019 More than 20 years in current department or agency 32 30 29 6 4 0 0 62 10 21
2018 Less than 3 years in current department or agency 50 38 12 0 0 0 0 88 0 44
2018 3 to 10 years in current department or agency 46 38 11 4 1 0 0 84 4 75
2018 11 to 20 years in current department or agency 21 73 5 0 1 0 0 94 1 45
2018 More than 20 years in current department or agency 22 65 13 0 0 0 0 87 0 27
2017 Less than 3 years in current department or agency 51 42 4 4 0 0 0 93 4 55
2017 3 to 10 years in current department or agency 34 58 7 0 1 0 0 92 1 86
2017 11 to 20 years in current department or agency 20 67 6 5 2 0 0 87 7 64
2017 More than 20 years in current department or agency 34 55 6 5 0 0 0 89 5 35

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 46 19 4 0 0 0 77 4 42
2020 3 to 10 years in current department or agency 31 38 18 10 3 0 0 69 13 129
2020 11 to 20 years in current department or agency 15 43 22 12 6 2 0 59 18 77
2020 More than 20 years in current department or agency 33 41 19 4 2 0 0 75 6 42
2019 Less than 3 years in current department or agency 19 36 22 19 4 0 0 55 23 21
2019 3 to 10 years in current department or agency 20 13 38 21 8 0 0 33 29 63
2019 11 to 20 years in current department or agency 6 29 28 21 15 0 0 36 36 53
2019 More than 20 years in current department or agency 17 33 21 14 15 0 0 50 29 21
2018 Less than 3 years in current department or agency 29 38 23 10 0 0 0 67 10 44
2018 3 to 10 years in current department or agency 25 44 21 7 3 0 0 69 10 73
2018 11 to 20 years in current department or agency 11 47 31 8 2 0 0 59 10 45
2018 More than 20 years in current department or agency 14 59 27 0 0 0 0 73 0 27
2017 Less than 3 years in current department or agency 42 31 20 2 4 2 0 74 5 55
2017 3 to 10 years in current department or agency 25 47 18 7 3 0 0 72 10 87
2017 11 to 20 years in current department or agency 12 45 26 16 2 0 0 57 17 64
2017 More than 20 years in current department or agency 25 41 29 5 0 0 0 66 5 35

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 47 14 5 0 0 0 81 5 42
2020 3 to 10 years in current department or agency 23 45 16 12 3 0 0 68 15 129
2020 11 to 20 years in current department or agency 17 37 24 15 7 0 0 54 21 77
2020 More than 20 years in current department or agency 33 42 19 4 2 0 0 75 6 42
2019 Less than 3 years in current department or agency 19 29 33 14 6 0 0 47 20 21
2019 3 to 10 years in current department or agency 13 27 28 27 5 0 0 40 32 64
2019 11 to 20 years in current department or agency 6 51 15 16 12 0 0 58 28 53
2019 More than 20 years in current department or agency 10 30 19 20 22 0 0 39 42 21
2018 Less than 3 years in current department or agency 31 39 21 9 0 0 0 71 9 44
2018 3 to 10 years in current department or agency 21 42 26 12 0 0 0 63 12 75
2018 11 to 20 years in current department or agency 8 54 23 12 2 0 0 62 14 45
2018 More than 20 years in current department or agency 13 62 18 0 7 0 0 75 7 27
2017 Less than 3 years in current department or agency 42 36 13 5 2 2 0 80 7 55
2017 3 to 10 years in current department or agency 22 47 20 10 1 0 0 69 11 87
2017 11 to 20 years in current department or agency 11 49 26 14 0 0 0 60 14 64
2017 More than 20 years in current department or agency 17 57 17 9 0 0 0 75 9 35

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 32 17 2 2 0 0 79 4 42
2020 3 to 10 years in current department or agency 34 38 20 1 1 5 1 76 3 129
2020 11 to 20 years in current department or agency 29 35 20 8 7 1 0 65 15 77
2020 More than 20 years in current department or agency 59 16 13 2 2 9 0 82 4 42
2019 Less than 3 years in current department or agency 24 42 8 9 10 8 0 71 21 21
2019 3 to 10 years in current department or agency 27 18 24 24 6 1 1 45 30 64
2019 11 to 20 years in current department or agency 22 34 17 12 13 3 0 58 25 53
2019 More than 20 years in current department or agency 45 38 2 0 4 11 0 93 4 21
2018 Less than 3 years in current department or agency 36 34 13 9 2 6 0 75 11 44
2018 3 to 10 years in current department or agency 36 35 13 4 3 6 3 78 8 75
2018 11 to 20 years in current department or agency 18 42 23 9 3 5 0 63 13 45
2018 More than 20 years in current department or agency 40 21 21 11 7 0 0 61 18 27
2017 Less than 3 years in current department or agency 42 31 5 7 4 11 0 82 12 55
2017 3 to 10 years in current department or agency 31 40 21 2 4 1 0 72 7 87
2017 11 to 20 years in current department or agency 22 40 16 13 2 8 0 67 16 64
2017 More than 20 years in current department or agency 45 27 12 6 0 8 3 80 7 35
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 13 61 26 42
2020 3 to 10 years in current department or agency 6 59 35 129
2020 11 to 20 years in current department or agency 17 55 28 77
2020 More than 20 years in current department or agency 30 60 10 42
2019 Less than 3 years in current department or agency 11 37 53 21
2019 3 to 10 years in current department or agency 15 51 33 64
2019 11 to 20 years in current department or agency 29 39 32 53
2019 More than 20 years in current department or agency 16 65 19 21
2018 Less than 3 years in current department or agency 14 52 34 45
2018 3 to 10 years in current department or agency 11 53 36 75
2018 11 to 20 years in current department or agency 13 40 47 45
2018 More than 20 years in current department or agency 32 45 23 27
2017 Less than 3 years in current department or agency 21 56 23 55
2017 3 to 10 years in current department or agency 8 63 30 87
2017 11 to 20 years in current department or agency 17 57 27 63
2017 More than 20 years in current department or agency 20 66 14 35

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 11 to 20 years in current department or agency 19 38 18 6 6 14 13
2020 More than 20 years in current department or agency 80 6 6 0 7 0 11
2019 11 to 20 years in current department or agency 36 5 37 19 0 3 13
2018 3 to 10 years in current department or agency 0 37 39 24 0 0 11
2017 Less than 3 years in current department or agency 0 8 0 25 42 25 12
2017 11 to 20 years in current department or agency 32 18 9 20 0 20 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 127
2020 11 to 20 years in current department or agency 11 89 77
2019 3 to 10 years in current department or agency 9 91 64
2018 3 to 10 years in current department or agency 13 87 75

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 73 27 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 39 61 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 43 57 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 56 44 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 51 49 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 41 59 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 53 47 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 41 59 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 21 27 8 0 20 10 50 11 42
2020 3 to 10 years in current department or agency 10 21 20 11 5 27 5 45 25 129
2020 11 to 20 years in current department or agency 7 21 27 5 6 24 9 42 17 77
2020 More than 20 years in current department or agency 15 38 17 0 4 22 4 72 5 42
2019 Less than 3 years in current department or agency 12 10 37 8 6 18 8 31 19 21
2019 3 to 10 years in current department or agency 10 11 26 7 13 25 8 31 31 64
2019 11 to 20 years in current department or agency 5 23 20 6 20 20 6 38 35 53
2019 More than 20 years in current department or agency 11 25 26 10 4 25 0 47 17 21
2018 Less than 3 years in current department or agency 13 22 11 1 6 36 11 66 14 45
2018 3 to 10 years in current department or agency 14 22 19 14 6 19 6 48 27 75
2018 11 to 20 years in current department or agency 5 23 30 11 6 23 2 38 22 45
2018 More than 20 years in current department or agency 7 23 27 5 0 29 9 48 9 27
2017 Less than 3 years in current department or agency 16 17 15 2 2 41 7 64 7 55
2017 3 to 10 years in current department or agency 11 22 26 9 2 24 6 46 16 87
2017 11 to 20 years in current department or agency 0 24 21 16 8 28 3 35 34 64
2017 More than 20 years in current department or agency 14 29 20 8 6 17 5 56 18 35

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 37 21 10 0 0 2 68 10 42
2020 3 to 10 years in current department or agency 18 36 28 11 2 5 0 57 14 129
2020 11 to 20 years in current department or agency 8 44 26 7 5 10 1 58 13 77
2020 More than 20 years in current department or agency 23 52 11 7 2 6 0 80 9 42
2019 Less than 3 years in current department or agency 26 33 22 4 4 12 0 67 9 21
2019 3 to 10 years in current department or agency 16 25 26 9 9 13 2 49 21 64
2019 11 to 20 years in current department or agency 11 34 18 18 6 12 0 52 27 53
2019 More than 20 years in current department or agency 11 31 29 10 0 20 0 52 12 21
2018 Less than 3 years in current department or agency 25 26 20 1 6 22 0 65 9 45
2018 3 to 10 years in current department or agency 25 36 19 11 5 2 3 63 17 75
2018 11 to 20 years in current department or agency 10 38 23 13 6 9 1 53 21 45
2018 More than 20 years in current department or agency 14 66 13 5 0 2 0 82 6 27
2017 Less than 3 years in current department or agency 24 42 11 2 4 16 2 80 6 55
2017 3 to 10 years in current department or agency 14 39 26 7 2 12 0 60 10 87
2017 11 to 20 years in current department or agency 7 41 22 13 6 12 0 54 21 64
2017 More than 20 years in current department or agency 19 50 11 8 6 6 0 74 14 35
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 4 96 75
2018 More than 20 years in current department or agency 0 100 26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 19 20 12 2 22 8 50 20 42
2020 3 to 10 years in current department or agency 9 23 22 8 4 29 5 48 18 129
2020 11 to 20 years in current department or agency 10 18 25 6 4 30 7 45 16 77
2020 More than 20 years in current department or agency 16 33 23 2 0 23 4 66 3 41
2019 Less than 3 years in current department or agency 17 20 19 4 3 29 8 59 10 21
2019 3 to 10 years in current department or agency 12 7 36 1 3 30 10 32 6 62
2019 11 to 20 years in current department or agency 7 16 34 9 11 16 7 30 25 52
2019 More than 20 years in current department or agency 11 29 16 11 4 28 0 56 21 21
2018 Less than 3 years in current department or agency 9 22 14 1 0 45 10 68 2 45
2018 3 to 10 years in current department or agency 28 17 23 4 0 20 8 62 5 75
2018 11 to 20 years in current department or agency 5 20 32 2 6 28 7 39 12 44
2018 More than 20 years in current department or agency 7 41 11 0 0 38 2 81 0 26
2017 Less than 3 years in current department or agency 15 31 6 4 2 36 7 81 9 55
2017 3 to 10 years in current department or agency 6 20 27 2 3 32 10 45 9 87
2017 11 to 20 years in current department or agency 3 25 27 6 3 33 3 44 14 64
2017 More than 20 years in current department or agency 20 30 15 3 3 23 6 71 8 35

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 33 21 10 2 0 0 67 12 42
2020 3 to 10 years in current department or agency 19 36 27 10 2 6 0 59 12 129
2020 11 to 20 years in current department or agency 16 43 19 9 2 11 0 66 13 77
2020 More than 20 years in current department or agency 30 51 13 2 0 4 0 84 2 42
2019 Less than 3 years in current department or agency 29 33 15 0 0 23 0 80 0 21
2019 3 to 10 years in current department or agency 17 30 30 3 3 13 3 56 7 63
2019 11 to 20 years in current department or agency 12 31 25 16 7 8 1 47 25 53
2019 More than 20 years in current department or agency 11 45 6 15 0 23 0 73 20 21
2018 Less than 3 years in current department or agency 22 34 11 1 0 32 0 83 2 45
2018 3 to 10 years in current department or agency 44 26 16 6 1 5 3 76 7 75
2018 11 to 20 years in current department or agency 11 49 24 2 5 8 1 65 8 45
2018 More than 20 years in current department or agency 14 68 2 0 0 16 0 98 0 27
2017 Less than 3 years in current department or agency 28 47 9 4 2 9 2 84 6 55
2017 3 to 10 years in current department or agency 19 45 15 6 1 15 0 75 8 87
2017 11 to 20 years in current department or agency 13 41 27 5 2 13 0 62 7 64
2017 More than 20 years in current department or agency 31 45 11 0 6 8 0 81 6 35
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 16 14 10 6 0 0 70 16 42
2020 3 to 10 years in current department or agency 57 19 11 7 4 0 2 78 11 129
2020 11 to 20 years in current department or agency 45 28 14 8 4 0 1 73 12 77
2020 More than 20 years in current department or agency 32 24 27 6 11 0 0 56 17 42

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 15 5 0 0 0 80 5 42
2020 3 to 10 years in current department or agency 43 30 15 7 3 0 1 74 11 128
2020 11 to 20 years in current department or agency 58 23 15 2 1 0 1 82 3 77
2020 More than 20 years in current department or agency 51 27 13 8 0 0 0 79 8 42
2019 Less than 3 years in current department or agency 39 39 14 4 4 0 0 78 8 21
2019 3 to 10 years in current department or agency 31 28 20 16 6 0 0 59 21 64
2019 11 to 20 years in current department or agency 41 28 11 7 8 1 5 73 16 53
2019 More than 20 years in current department or agency 51 23 16 2 7 0 0 74 10 21
2018 Less than 3 years in current department or agency 24 20 34 6 6 4 5 49 14 44
2018 3 to 10 years in current department or agency 30 35 16 9 8 0 1 66 18 74
2018 11 to 20 years in current department or agency 26 18 45 9 0 0 1 45 9 45
2018 More than 20 years in current department or agency 29 34 20 8 0 7 2 69 9 27
2017 Less than 3 years in current department or agency 20 33 19 14 9 5 0 56 24 55
2017 3 to 10 years in current department or agency 24 26 24 11 12 0 2 52 24 87
2017 11 to 20 years in current department or agency 32 30 25 7 3 0 3 64 11 64
2017 More than 20 years in current department or agency 48 22 15 9 3 0 3 73 12 35

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 32 38 7 5 0 0 49 13 42
2020 3 to 10 years in current department or agency 12 27 32 15 15 0 0 38 30 129
2020 11 to 20 years in current department or agency 12 24 30 21 14 0 0 35 35 77
2020 More than 20 years in current department or agency 12 26 36 26 0 0 0 38 26 42
2019 Less than 3 years in current department or agency 4 45 13 25 14 0 0 49 39 21
2019 3 to 10 years in current department or agency 6 23 37 20 14 0 0 29 34 64
2019 11 to 20 years in current department or agency 11 13 25 30 21 0 0 24 51 53
2019 More than 20 years in current department or agency 0 8 45 25 22 0 0 8 47 21
2018 Less than 3 years in current department or agency 13 29 33 7 18 0 0 42 24 44
2018 3 to 10 years in current department or agency 1 14 51 12 21 0 1 15 33 75
2018 11 to 20 years in current department or agency 2 22 16 40 20 0 0 25 60 45
2018 More than 20 years in current department or agency 0 14 48 18 20 0 0 14 38 27
2017 Less than 3 years in current department or agency 21 28 25 12 9 4 2 51 22 55
2017 3 to 10 years in current department or agency 7 24 32 27 10 0 0 31 37 87
2017 11 to 20 years in current department or agency 5 18 33 23 21 0 0 23 44 64
2017 More than 20 years in current department or agency 11 16 41 19 14 0 0 27 33 35

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 36 25 7 4 0 0 64 11 42
2020 3 to 10 years in current department or agency 23 25 30 14 8 0 0 47 22 129
2020 11 to 20 years in current department or agency 14 31 32 13 11 0 0 45 24 77
2020 More than 20 years in current department or agency 19 40 31 10 0 0 0 59 10 42
2019 Less than 3 years in current department or agency 6 34 22 23 14 0 0 41 37 21
2019 3 to 10 years in current department or agency 12 35 28 14 11 0 0 46 25 64
2019 11 to 20 years in current department or agency 8 32 25 16 20 0 0 40 35 53
2019 More than 20 years in current department or agency 0 30 22 21 26 0 0 30 47 21
2018 Less than 3 years in current department or agency 25 30 26 13 6 0 0 55 19 44
2018 3 to 10 years in current department or agency 7 28 32 22 12 0 0 34 33 74
2018 11 to 20 years in current department or agency 7 21 37 24 11 0 0 28 35 45
2018 More than 20 years in current department or agency 6 13 51 21 9 0 0 19 30 26
2017 Less than 3 years in current department or agency 21 36 22 9 9 2 2 59 19 54
2017 3 to 10 years in current department or agency 8 30 33 20 8 0 0 38 29 87
2017 11 to 20 years in current department or agency 7 25 28 29 10 0 1 32 40 62
2017 More than 20 years in current department or agency 11 47 25 9 8 0 0 58 17 35

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 32 26 7 9 0 0 57 17 42
2020 3 to 10 years in current department or agency 13 27 28 24 9 0 0 40 32 129
2020 11 to 20 years in current department or agency 14 20 21 30 12 0 2 36 44 76
2020 More than 20 years in current department or agency 12 32 28 17 6 2 2 46 24 42
2019 Less than 3 years in current department or agency 8 38 11 26 16 0 0 46 43 21
2019 3 to 10 years in current department or agency 18 16 26 25 16 0 0 34 40 63
2019 11 to 20 years in current department or agency 10 12 26 26 23 0 3 23 50 53
2019 More than 20 years in current department or agency 2 8 17 32 37 0 2 11 71 21
2018 Less than 3 years in current department or agency 17 24 40 9 9 0 1 42 18 44
2018 3 to 10 years in current department or agency 1 18 33 25 20 0 3 20 46 75
2018 11 to 20 years in current department or agency 3 11 22 31 27 0 5 15 61 45
2018 More than 20 years in current department or agency 9 10 24 37 21 0 0 19 57 27
2017 Less than 3 years in current department or agency 26 16 31 11 9 4 4 46 21 55
2017 3 to 10 years in current department or agency 10 22 26 23 20 0 0 32 43 87
2017 11 to 20 years in current department or agency 13 17 19 24 24 0 3 30 50 64
2017 More than 20 years in current department or agency 14 18 35 25 5 0 3 33 31 35

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 27 19 5 2 0 0 74 7 42
2020 3 to 10 years in current department or agency 30 28 24 10 6 0 1 59 17 127
2020 11 to 20 years in current department or agency 36 31 17 12 3 0 1 67 16 76
2020 More than 20 years in current department or agency 36 33 20 8 0 0 2 71 8 42
2019 Less than 3 years in current department or agency 44 18 18 3 13 0 4 65 16 21
2019 3 to 10 years in current department or agency 35 37 17 12 0 0 0 72 12 64
2019 11 to 20 years in current department or agency 21 20 19 14 17 0 9 45 34 53
2019 More than 20 years in current department or agency 21 17 42 6 7 0 6 41 14 21
2018 Less than 3 years in current department or agency 45 22 18 7 3 0 4 70 11 44
2018 3 to 10 years in current department or agency 18 40 27 9 4 1 1 59 14 75
2018 11 to 20 years in current department or agency 24 36 21 12 5 0 1 61 17 45
2018 More than 20 years in current department or agency 18 28 34 8 10 0 2 47 18 27
2017 Less than 3 years in current department or agency 35 35 12 7 0 5 5 78 8 55
2017 3 to 10 years in current department or agency 27 35 22 10 3 0 3 64 14 86
2017 11 to 20 years in current department or agency 27 27 19 12 7 1 6 58 21 64
2017 More than 20 years in current department or agency 22 33 12 10 5 0 18 67 18 35

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 36 10 11 9 0 0 70 20 42
2020 3 to 10 years in current department or agency 32 27 19 12 10 0 0 59 22 129
2020 11 to 20 years in current department or agency 33 32 18 13 2 0 1 66 16 77
2020 More than 20 years in current department or agency 47 28 19 4 0 0 2 77 4 42
2019 Less than 3 years in current department or agency 11 39 23 14 9 0 4 52 24 21
2019 3 to 10 years in current department or agency 27 28 33 9 3 0 0 55 13 64
2019 11 to 20 years in current department or agency 20 42 14 11 12 0 0 62 23 53
2019 More than 20 years in current department or agency 21 30 19 6 25 0 0 51 31 21
2018 Less than 3 years in current department or agency 28 29 24 7 11 0 0 58 18 44
2018 3 to 10 years in current department or agency 24 36 28 7 5 0 0 60 12 74
2018 11 to 20 years in current department or agency 21 35 24 13 6 0 0 56 20 45
2018 More than 20 years in current department or agency 18 27 34 12 10 0 0 44 22 27
2017 Less than 3 years in current department or agency 37 32 16 9 3 2 2 71 13 55
2017 3 to 10 years in current department or agency 31 31 23 7 7 0 0 63 14 86
2017 11 to 20 years in current department or agency 19 28 32 17 3 0 1 48 20 64
2017 More than 20 years in current department or agency 32 26 19 18 2 0 3 59 21 35

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 30 14 13 2 0 10 68 17 42
2020 3 to 10 years in current department or agency 22 35 24 7 5 0 6 61 14 128
2020 11 to 20 years in current department or agency 26 24 21 15 8 0 5 53 24 77
2020 More than 20 years in current department or agency 36 29 22 11 0 0 2 66 11 42

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 35 20 5 4 2 0 71 9 42
2020 3 to 10 years in current department or agency 31 31 26 10 1 1 0 63 11 128
2020 11 to 20 years in current department or agency 21 21 41 13 5 0 0 41 18 77
2020 More than 20 years in current department or agency 21 50 21 6 0 0 2 72 6 41
2019 Less than 3 years in current department or agency 12 47 24 16 0 0 0 59 16 21
2019 3 to 10 years in current department or agency 10 19 37 15 19 1 0 29 34 64
2019 11 to 20 years in current department or agency 5 15 40 23 12 0 5 22 36 53
2019 More than 20 years in current department or agency 4 47 16 19 15 0 0 51 34 21
2018 Less than 3 years in current department or agency 26 32 17 21 4 0 0 58 25 45
2018 3 to 10 years in current department or agency 14 31 27 20 7 0 0 45 28 75
2018 11 to 20 years in current department or agency 8 31 33 18 10 0 0 39 28 45
2018 More than 20 years in current department or agency 11 25 40 24 0 0 0 36 24 27
2017 Less than 3 years in current department or agency 20 42 23 9 2 4 0 65 11 55
2017 3 to 10 years in current department or agency 15 34 27 14 8 0 2 50 22 86
2017 11 to 20 years in current department or agency 12 36 36 5 9 0 1 49 14 64
2017 More than 20 years in current department or agency 16 41 32 8 3 0 0 57 11 35

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 17 42 8 10 0 0 40 18 42
2020 3 to 10 years in current department or agency 20 36 28 10 5 1 0 57 16 128
2020 11 to 20 years in current department or agency 17 27 28 17 9 0 2 45 26 77
2020 More than 20 years in current department or agency 10 55 25 8 0 0 2 66 8 42
2019 Less than 3 years in current department or agency 3 43 17 31 6 0 0 46 37 21
2019 3 to 10 years in current department or agency 8 17 33 28 13 0 0 25 41 64
2019 11 to 20 years in current department or agency 6 13 20 38 18 0 5 20 59 53
2019 More than 20 years in current department or agency 4 22 20 25 26 0 2 26 53 21
2018 Less than 3 years in current department or agency 25 25 25 16 8 0 0 51 24 45
2018 3 to 10 years in current department or agency 12 18 41 16 11 1 0 30 28 75
2018 11 to 20 years in current department or agency 5 18 28 35 14 0 0 23 49 44
2018 More than 20 years in current department or agency 2 35 25 18 19 0 0 37 38 27
2017 Less than 3 years in current department or agency 22 28 22 16 9 4 0 52 26 55
2017 3 to 10 years in current department or agency 8 33 35 12 12 0 0 41 24 86
2017 11 to 20 years in current department or agency 3 18 39 26 12 0 1 22 39 64
2017 More than 20 years in current department or agency 23 26 28 17 5 0 0 49 23 35

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 28 26 7 10 0 2 57 17 42
2020 3 to 10 years in current department or agency 33 35 15 12 5 0 0 69 17 128
2020 11 to 20 years in current department or agency 21 29 28 13 6 0 2 52 20 77
2020 More than 20 years in current department or agency 25 47 22 6 0 0 0 72 6 41
2019 Less than 3 years in current department or agency 9 38 21 23 9 0 0 47 32 21
2019 3 to 10 years in current department or agency 12 29 30 24 6 0 0 40 30 64
2019 11 to 20 years in current department or agency 11 9 22 41 13 0 3 21 57 51
2019 More than 20 years in current department or agency 6 22 28 12 29 0 2 29 42 21
2018 Less than 3 years in current department or agency 50 13 11 15 11 0 0 63 26 45
2018 3 to 10 years in current department or agency 17 28 32 21 2 0 0 45 23 75
2018 11 to 20 years in current department or agency 9 35 20 22 14 0 0 44 36 45
2018 More than 20 years in current department or agency 13 38 26 16 7 0 0 51 23 27
2017 Less than 3 years in current department or agency 22 42 12 18 2 4 0 67 20 55
2017 3 to 10 years in current department or agency 16 32 29 16 4 0 2 49 21 86
2017 11 to 20 years in current department or agency 9 32 20 28 9 0 1 42 38 64
2017 More than 20 years in current department or agency 20 31 35 10 3 0 0 52 13 35

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 35 13 6 8 0 0 74 14 41
2020 3 to 10 years in current department or agency 42 26 17 13 3 0 0 68 15 124
2020 11 to 20 years in current department or agency 30 28 19 15 6 0 2 59 22 76
2020 More than 20 years in current department or agency 35 40 15 8 2 0 0 75 10 42
2019 Less than 3 years in current department or agency 32 39 12 10 6 0 0 72 16 21
2019 3 to 10 years in current department or agency 31 29 22 10 8 0 0 60 18 63
2019 11 to 20 years in current department or agency 16 27 22 22 13 0 0 42 35 53
2019 More than 20 years in current department or agency 34 23 7 19 15 0 2 58 35 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 27 26 18 8 0 0 49 26 42
2020 3 to 10 years in current department or agency 23 35 28 12 2 0 1 58 14 127
2020 11 to 20 years in current department or agency 19 29 26 21 4 0 0 49 26 77
2020 More than 20 years in current department or agency 29 31 29 8 2 0 0 61 10 42

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 24 24 11 2 0 0 63 13 42
2020 3 to 10 years in current department or agency 32 34 18 13 2 1 0 67 15 128
2020 11 to 20 years in current department or agency 27 20 30 17 5 1 0 48 22 77
2020 More than 20 years in current department or agency 26 33 20 16 4 0 0 59 21 42
2019 Less than 3 years in current department or agency 14 37 14 21 14 0 0 51 35 21
2019 3 to 10 years in current department or agency 9 41 29 12 9 0 0 50 21 64
2019 11 to 20 years in current department or agency 13 27 30 11 19 0 0 40 30 53
2019 More than 20 years in current department or agency 16 23 25 14 19 0 2 41 33 21
2018 Less than 3 years in current department or agency 9 39 28 18 3 0 3 49 22 45
2018 3 to 10 years in current department or agency 18 23 35 11 14 0 0 41 24 75
2018 11 to 20 years in current department or agency 6 36 38 10 10 0 0 42 20 44
2018 More than 20 years in current department or agency 7 43 20 8 21 0 0 51 29 26
2017 Less than 3 years in current department or agency 22 30 29 11 5 4 0 54 16 55
2017 3 to 10 years in current department or agency 19 33 23 13 9 0 3 54 23 86
2017 11 to 20 years in current department or agency 16 22 38 15 8 0 1 38 23 64
2017 More than 20 years in current department or agency 14 41 31 6 5 0 3 57 11 35

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 26 19 6 0 0 0 76 6 42
2020 3 to 10 years in current department or agency 51 26 12 6 2 0 3 80 8 129
2020 11 to 20 years in current department or agency 41 23 17 11 2 0 5 68 14 77
2020 More than 20 years in current department or agency 56 22 13 7 0 0 2 80 7 41
2019 Less than 3 years in current department or agency 37 21 18 12 12 0 0 58 24 21
2019 3 to 10 years in current department or agency 51 18 17 6 4 0 3 71 11 64
2019 11 to 20 years in current department or agency 21 41 20 6 9 0 2 64 16 52
2019 More than 20 years in current department or agency 31 40 21 2 4 0 2 72 6 21
2018 Less than 3 years in current department or agency 44 34 10 2 2 0 8 85 4 45
2018 3 to 10 years in current department or agency 44 22 17 4 5 0 8 72 10 74
2018 11 to 20 years in current department or agency 45 26 17 4 2 0 5 75 6 44
2018 More than 20 years in current department or agency 35 40 20 5 0 0 0 75 5 27
2017 Less than 3 years in current department or agency 49 29 13 5 2 0 2 80 7 55
2017 3 to 10 years in current department or agency 49 21 14 6 9 0 1 71 15 87
2017 11 to 20 years in current department or agency 44 27 17 8 3 0 1 72 11 64
2017 More than 20 years in current department or agency 54 23 15 3 0 0 5 82 3 35

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 20 2 2 0 0 76 4 41
2020 3 to 10 years in current department or agency 49 31 13 6 1 0 0 80 7 129
2020 11 to 20 years in current department or agency 40 36 15 9 0 0 0 76 9 77
2020 More than 20 years in current department or agency 52 25 17 5 2 0 0 77 6 41

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 24 4 0 2 0 6 94 2 42
2020 3 to 10 years in current department or agency 75 14 6 1 0 1 3 93 1 128
2020 11 to 20 years in current department or agency 69 16 6 2 0 1 6 91 3 77
2020 More than 20 years in current department or agency 70 22 8 0 0 0 0 92 0 40
2019 Less than 3 years in current department or agency 63 15 0 0 12 0 10 86 14 20
2019 3 to 10 years in current department or agency 74 7 9 0 0 3 7 90 0 64
2019 11 to 20 years in current department or agency 61 15 0 0 0 1 23 100 0 53
2019 More than 20 years in current department or agency 52 21 4 2 4 0 17 88 7 21
2018 Less than 3 years in current department or agency 79 8 2 0 6 0 4 91 7 44
2018 3 to 10 years in current department or agency 72 10 1 1 1 0 14 96 2 75
2018 11 to 20 years in current department or agency 61 18 8 0 1 0 12 90 1 45
2018 More than 20 years in current department or agency 66 23 9 0 0 2 0 91 0 27

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 9 4 2 8 0 4 86 10 42
2020 3 to 10 years in current department or agency 76 10 7 3 0 3 2 90 3 128
2020 11 to 20 years in current department or agency 79 8 2 1 3 1 7 93 4 77
2020 More than 20 years in current department or agency 82 10 4 2 0 0 2 94 2 41
2019 Less than 3 years in current department or agency 65 14 11 4 0 0 6 85 4 21
2019 3 to 10 years in current department or agency 74 14 4 3 5 0 0 88 8 63
2019 11 to 20 years in current department or agency 59 12 3 5 10 6 6 80 17 53
2019 More than 20 years in current department or agency 86 8 2 0 4 0 0 94 4 21
2018 Less than 3 years in current department or agency 77 7 1 0 5 3 6 93 6 45
2018 3 to 10 years in current department or agency 72 11 2 5 4 0 7 89 9 75
2018 11 to 20 years in current department or agency 74 5 9 0 2 0 11 88 3 45
2018 More than 20 years in current department or agency 79 18 2 0 0 2 0 98 0 27
2017 Less than 3 years in current department or agency 70 22 5 2 2 0 0 91 4 55
2017 3 to 10 years in current department or agency 61 22 7 2 5 1 2 86 7 87
2017 11 to 20 years in current department or agency 71 11 8 3 2 0 5 87 5 64
2017 More than 20 years in current department or agency 77 15 3 0 2 0 3 94 2 35

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 36 5 2 5 0 2 87 7 42
2020 3 to 10 years in current department or agency 54 26 13 4 4 0 0 79 8 127
2020 11 to 20 years in current department or agency 50 32 10 4 4 0 0 82 8 77
2020 More than 20 years in current department or agency 65 16 10 6 0 0 2 83 6 39
2019 Less than 3 years in current department or agency 37 29 20 3 9 0 4 68 12 21
2019 3 to 10 years in current department or agency 46 25 19 3 7 0 0 71 10 64
2019 11 to 20 years in current department or agency 44 31 10 9 5 0 1 76 14 52
2019 More than 20 years in current department or agency 50 32 11 7 0 0 0 82 7 21
2018 Less than 3 years in current department or agency 53 16 9 3 6 0 13 79 11 45
2018 3 to 10 years in current department or agency 34 38 13 8 3 0 4 75 11 75
2018 11 to 20 years in current department or agency 36 26 21 8 6 0 4 64 14 45
2018 More than 20 years in current department or agency 37 45 5 9 4 0 0 82 13 27
2017 Less than 3 years in current department or agency 60 24 9 4 2 0 2 85 5 55
2017 3 to 10 years in current department or agency 43 20 20 10 6 0 1 64 16 87
2017 11 to 20 years in current department or agency 49 23 11 11 5 0 0 73 16 64
2017 More than 20 years in current department or agency 52 31 12 0 2 0 3 85 2 35

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 19 9 2 6 0 2 83 8 42
2020 3 to 10 years in current department or agency 68 14 7 7 2 0 0 83 10 129
2020 11 to 20 years in current department or agency 58 28 5 4 4 0 0 87 8 77
2020 More than 20 years in current department or agency 62 21 11 2 2 0 2 85 4 40
2019 Less than 3 years in current department or agency 39 24 27 6 4 0 0 63 10 21
2019 3 to 10 years in current department or agency 40 31 15 6 8 0 0 71 14 64
2019 11 to 20 years in current department or agency 43 31 4 7 8 0 7 79 16 52
2019 More than 20 years in current department or agency 36 25 15 8 15 0 0 62 23 21
2018 Less than 3 years in current department or agency 68 18 2 6 1 0 5 90 8 45
2018 3 to 10 years in current department or agency 45 31 9 6 4 0 4 80 11 75
2018 11 to 20 years in current department or agency 46 17 12 11 9 0 4 66 21 45
2018 More than 20 years in current department or agency 40 30 28 2 0 0 0 70 2 27
2017 Less than 3 years in current department or agency 62 20 11 4 2 0 2 83 6 54
2017 3 to 10 years in current department or agency 39 37 10 4 7 0 2 78 12 87
2017 11 to 20 years in current department or agency 44 31 16 5 3 0 2 76 8 64
2017 More than 20 years in current department or agency 61 17 19 0 0 0 3 80 0 35

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 18 0 0 2 0 21 98 2 42
2020 3 to 10 years in current department or agency 58 10 6 1 2 1 22 88 5 129
2020 11 to 20 years in current department or agency 40 23 5 3 2 0 26 85 7 77
2020 More than 20 years in current department or agency 46 14 6 0 2 0 32 89 3 41
2019 Less than 3 years in current department or agency 34 16 24 3 3 4 18 63 6 21
2019 3 to 10 years in current department or agency 46 20 4 1 0 0 30 93 1 64
2019 11 to 20 years in current department or agency 46 8 3 2 0 0 39 90 4 51
2019 More than 20 years in current department or agency 57 19 4 4 0 0 17 91 4 21
2018 Less than 3 years in current department or agency 54 6 1 4 1 4 30 91 8 42
2018 3 to 10 years in current department or agency 55 12 9 2 0 0 22 86 2 73
2018 11 to 20 years in current department or agency 32 17 12 7 0 0 33 72 10 45
2018 More than 20 years in current department or agency 37 28 13 0 0 0 23 84 0 27
2017 Less than 3 years in current department or agency 61 11 2 2 0 0 25 95 2 53
2017 3 to 10 years in current department or agency 45 13 8 4 2 0 28 80 10 87
2017 11 to 20 years in current department or agency 50 14 4 5 2 0 25 86 8 64
2017 More than 20 years in current department or agency 47 16 2 0 5 0 29 89 7 35

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 5 2 2 0 4 91 4 42
2020 3 to 10 years in current department or agency 58 22 13 1 1 0 5 84 3 129
2020 11 to 20 years in current department or agency 61 31 3 2 0 0 3 95 2 77
2020 More than 20 years in current department or agency 72 18 2 6 0 0 2 92 6 42
2019 Less than 3 years in current department or agency 60 26 4 6 4 0 0 86 10 21
2019 3 to 10 years in current department or agency 59 24 12 1 0 0 4 86 2 64
2019 11 to 20 years in current department or agency 44 20 19 1 1 0 15 75 3 53
2019 More than 20 years in current department or agency 54 32 10 0 0 0 4 90 0 21
2018 Less than 3 years in current department or agency 60 14 7 5 0 0 14 86 6 45
2018 3 to 10 years in current department or agency 53 23 11 4 0 0 9 84 5 74
2018 11 to 20 years in current department or agency 45 24 14 10 0 0 7 75 10 45
2018 More than 20 years in current department or agency 68 16 7 5 0 0 4 87 6 27
2017 Less than 3 years in current department or agency 62 22 5 2 2 2 5 90 4 54
2017 3 to 10 years in current department or agency 62 19 5 3 0 0 11 91 4 87
2017 11 to 20 years in current department or agency 65 16 8 2 0 0 10 90 2 64
2017 More than 20 years in current department or agency 55 23 11 0 3 3 5 85 3 35

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 14 14 11 10 0 2 63 22 41
2020 3 to 10 years in current department or agency 60 20 10 3 3 1 2 83 7 127
2020 11 to 20 years in current department or agency 60 23 9 3 3 1 1 84 7 76
2020 More than 20 years in current department or agency 65 19 13 2 0 0 2 85 2 41
2019 Less than 3 years in current department or agency 61 25 4 4 3 4 0 89 7 21
2019 3 to 10 years in current department or agency 56 28 3 6 6 0 1 85 12 64
2019 11 to 20 years in current department or agency 52 27 7 0 6 0 8 86 7 53
2019 More than 20 years in current department or agency 66 10 17 0 0 4 4 81 0 21
2018 Less than 3 years in current department or agency 48 25 2 9 10 0 5 77 21 45
2018 3 to 10 years in current department or agency 52 31 7 6 0 3 1 87 6 75
2018 11 to 20 years in current department or agency 65 23 7 3 1 0 1 90 4 45
2018 More than 20 years in current department or agency 66 23 5 5 0 0 0 89 5 27
2017 Less than 3 years in current department or agency 51 18 13 11 5 0 2 70 16 55
2017 3 to 10 years in current department or agency 47 25 15 4 8 0 1 73 11 87
2017 11 to 20 years in current department or agency 65 19 8 2 0 1 5 90 2 64
2017 More than 20 years in current department or agency 65 15 12 0 0 0 8 87 0 35

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 22 14 4 2 0 2 80 6 42
2020 3 to 10 years in current department or agency 50 28 15 6 1 0 1 79 7 129
2020 11 to 20 years in current department or agency 46 32 14 3 0 0 4 82 3 77
2020 More than 20 years in current department or agency 62 28 8 2 0 0 0 90 2 42
2019 Less than 3 years in current department or agency 40 27 18 3 12 0 0 67 15 21
2019 3 to 10 years in current department or agency 71 17 12 0 0 0 0 88 0 64
2019 11 to 20 years in current department or agency 47 32 7 7 0 0 7 85 7 53
2019 More than 20 years in current department or agency 62 21 0 11 2 0 4 86 14 21
2018 Less than 3 years in current department or agency 63 9 17 2 0 0 8 79 2 45
2018 3 to 10 years in current department or agency 53 28 14 1 1 0 1 83 3 75
2018 11 to 20 years in current department or agency 42 30 22 4 1 0 1 72 5 45
2018 More than 20 years in current department or agency 37 39 16 7 0 0 0 77 7 27
2017 Less than 3 years in current department or agency 57 22 16 2 2 0 2 80 4 55
2017 3 to 10 years in current department or agency 56 16 20 4 1 0 2 74 6 87
2017 11 to 20 years in current department or agency 58 20 14 5 0 0 3 80 5 64
2017 More than 20 years in current department or agency 57 11 27 3 0 0 3 69 3 35

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 31 40 5 6 0 0 48 12 42
2020 3 to 10 years in current department or agency 23 44 25 5 1 0 1 68 6 128
2020 11 to 20 years in current department or agency 19 38 37 4 2 0 0 57 7 77
2020 More than 20 years in current department or agency 14 50 27 8 0 0 0 65 8 41

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 25 48 13 4 0 0 35 17 42
2020 3 to 10 years in current department or agency 9 27 46 13 5 0 0 36 18 129
2020 11 to 20 years in current department or agency 3 29 44 14 7 2 0 32 22 76
2020 More than 20 years in current department or agency 15 26 47 12 0 0 0 41 12 42
2019 Less than 3 years in current department or agency 0 47 21 22 10 0 0 47 32 21
2019 3 to 10 years in current department or agency 3 33 43 14 8 0 0 36 22 64
2019 11 to 20 years in current department or agency 9 15 38 28 9 0 0 25 37 53
2019 More than 20 years in current department or agency 7 27 38 20 7 0 0 35 27 21
2018 Less than 3 years in current department or agency 12 26 41 20 0 0 0 39 20 45
2018 3 to 10 years in current department or agency 7 22 43 20 9 0 0 29 28 75
2018 11 to 20 years in current department or agency 2 19 41 33 5 0 0 21 38 45
2018 More than 20 years in current department or agency 4 13 41 39 4 0 0 16 43 27
2017 Less than 3 years in current department or agency 8 45 34 4 5 4 2 55 9 55
2017 3 to 10 years in current department or agency 8 25 50 14 3 0 0 33 17 87
2017 11 to 20 years in current department or agency 2 21 50 18 10 0 0 23 28 64
2017 More than 20 years in current department or agency 15 11 47 25 2 0 0 26 27 35

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 21 43 18 12 0 0 30 27 42
2020 3 to 10 years in current department or agency 7 17 48 22 7 0 0 28 24 128
2020 11 to 20 years in current department or agency 3 29 39 23 4 2 0 27 33 77
2020 More than 20 years in current department or agency 2 12 57 15 13 0 0 28 14 41
2019 Less than 3 years in current department or agency 13 27 19 25 16 0 0 41 40 21
2019 3 to 10 years in current department or agency 9 26 45 16 5 0 0 20 35 64
2019 11 to 20 years in current department or agency 8 32 39 18 3 0 0 21 40 52
2019 More than 20 years in current department or agency 4 40 32 20 5 0 0 25 43 21
2018 Less than 3 years in current department or agency 5 19 16 41 19 0 0 60 24 44
2018 3 to 10 years in current department or agency 12 13 42 28 5 0 0 33 25 75
2018 11 to 20 years in current department or agency 6 20 50 22 2 0 0 24 26 45
2018 More than 20 years in current department or agency 7 44 31 8 11 0 0 18 51 26
2017 Less than 3 years in current department or agency 4 14 35 40 6 0 2 46 18 55
2017 3 to 10 years in current department or agency 6 14 43 28 9 0 0 37 19 87
2017 11 to 20 years in current department or agency 6 28 45 16 3 0 1 20 35 64
2017 More than 20 years in current department or agency 0 29 42 21 8 0 0 29 29 34

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 23 37 17 0 4 0 44 17 42
2020 3 to 10 years in current department or agency 19 47 16 14 4 1 0 66 18 129
2020 11 to 20 years in current department or agency 17 43 29 9 2 1 0 61 11 77
2020 More than 20 years in current department or agency 30 53 13 0 0 4 0 87 0 42
2019 Less than 3 years in current department or agency 12 25 21 18 13 12 0 42 35 21
2019 3 to 10 years in current department or agency 3 17 49 15 13 5 0 20 29 64
2019 11 to 20 years in current department or agency 16 19 32 12 20 2 0 35 32 53
2019 More than 20 years in current department or agency 0 25 28 37 4 6 0 27 43 21
2018 Less than 3 years in current department or agency 18 23 30 5 6 17 0 50 14 45
2018 3 to 10 years in current department or agency 6 34 29 17 11 2 1 41 29 75
2018 11 to 20 years in current department or agency 4 33 37 16 5 4 0 39 22 45
2018 More than 20 years in current department or agency 5 33 53 5 0 4 0 39 6 27
2017 Less than 3 years in current department or agency 17 36 16 5 11 15 0 62 19 55
2017 3 to 10 years in current department or agency 2 34 31 20 8 5 0 38 29 86
2017 11 to 20 years in current department or agency 3 31 33 20 11 3 0 35 31 64
2017 More than 20 years in current department or agency 12 32 34 17 0 6 0 46 18 34

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 23 24 14 2 0 0 61 16 42
2020 3 to 10 years in current department or agency 27 38 16 13 5 1 0 66 18 129
2020 11 to 20 years in current department or agency 17 33 28 12 7 3 0 52 20 77
2020 More than 20 years in current department or agency 27 60 5 4 2 2 0 88 7 41

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 38 10 12 0 2 0 78 12 42
2020 3 to 10 years in current department or agency 34 38 9 11 7 1 0 73 18 128
2020 11 to 20 years in current department or agency 32 43 9 9 5 2 0 76 14 77
2020 More than 20 years in current department or agency 42 35 8 4 8 2 0 79 12 42

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 40 13 2 0 0 0 86 2 42
2020 3 to 10 years in current department or agency 41 39 12 6 1 2 0 81 7 128
2020 11 to 20 years in current department or agency 42 30 18 5 2 3 0 75 7 76
2020 More than 20 years in current department or agency 43 38 6 0 4 9 0 89 4 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 51 20 2 2 0 0 77 4 42
2020 3 to 10 years in current department or agency 19 47 16 13 5 0 0 66 18 129
2020 11 to 20 years in current department or agency 13 39 25 15 7 1 0 52 22 77
2020 More than 20 years in current department or agency 26 42 29 2 2 0 0 67 4 42
2019 Less than 3 years in current department or agency 20 21 31 17 11 0 0 41 28 21
2019 3 to 10 years in current department or agency 4 26 18 34 18 0 0 30 52 64
2019 11 to 20 years in current department or agency 6 22 20 31 20 2 0 28 51 53
2019 More than 20 years in current department or agency 0 24 16 37 23 0 0 24 61 21
2018 Less than 3 years in current department or agency 10 49 20 11 5 5 0 62 17 45
2018 3 to 10 years in current department or agency 7 32 22 21 16 2 0 39 38 75
2018 11 to 20 years in current department or agency 6 38 29 17 10 0 0 44 27 45
2018 More than 20 years in current department or agency 7 39 20 27 0 7 0 50 29 27
2017 Less than 3 years in current department or agency 22 51 9 9 7 2 0 75 16 55
2017 3 to 10 years in current department or agency 10 32 24 25 7 2 0 43 33 87
2017 11 to 20 years in current department or agency 9 29 25 23 13 0 1 39 36 64
2017 More than 20 years in current department or agency 8 46 29 11 6 0 0 54 17 35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 37 7 9 0 0 0 84 9 42
2020 3 to 10 years in current department or agency 46 44 4 6 0 0 0 90 6 129
2020 11 to 20 years in current department or agency 49 38 6 7 0 0 0 87 7 77
2020 More than 20 years in current department or agency 63 34 2 0 0 0 0 98 0 42

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 42 5 6 0 0 0 88 6 42
2020 3 to 10 years in current department or agency 49 42 3 5 1 0 0 91 6 129
2020 11 to 20 years in current department or agency 47 37 10 6 0 1 0 84 6 77
2020 More than 20 years in current department or agency 69 29 2 0 0 0 0 98 0 39

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 35 12 6 0 0 0 82 6 42
2020 3 to 10 years in current department or agency 46 38 7 7 2 0 0 84 9 129
2020 11 to 20 years in current department or agency 43 38 15 2 0 0 1 82 2 77
2020 More than 20 years in current department or agency 50 39 7 0 2 0 2 91 2 42

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 34 5 4 0 0 0 91 4 42
2020 3 to 10 years in current department or agency 51 35 7 3 1 0 2 88 4 129
2020 11 to 20 years in current department or agency 46 38 5 2 1 2 6 91 3 77
2020 More than 20 years in current department or agency 61 33 2 0 0 2 2 98 0 42

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 22 2 0 0 0 0 98 0 42
2020 3 to 10 years in current department or agency 77 19 1 2 0 1 0 97 2 129
2020 11 to 20 years in current department or agency 73 27 0 0 0 0 0 100 0 77
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 42

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 43 12 4 0 2 0 83 4 41
2020 3 to 10 years in current department or agency 39 43 9 7 3 0 0 81 10 126
2020 11 to 20 years in current department or agency 36 44 13 5 1 1 0 81 7 75
2020 More than 20 years in current department or agency 59 37 4 0 0 0 0 96 0 42

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 46 10 4 0 0 0 87 4 42
2020 3 to 10 years in current department or agency 53 31 5 8 2 1 0 85 10 127
2020 11 to 20 years in current department or agency 47 41 2 5 2 3 0 90 7 75
2020 More than 20 years in current department or agency 55 32 4 6 0 2 0 90 6 42

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 12 6 0 0 0 82 6 42
2020 3 to 10 years in current department or agency 53 37 5 3 2 0 0 90 5 127
2020 11 to 20 years in current department or agency 52 31 10 3 1 2 0 85 4 76
2020 More than 20 years in current department or agency 63 33 4 0 0 0 0 96 0 42

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 15 46 20 17 3 0 0 61 20 30
2020 11 to 20 years in current department or agency 10 30 29 31 0 0 0 40 31 21
2019 3 to 10 years in current department or agency 4 8 38 49 0 0 0 13 49 13
2019 11 to 20 years in current department or agency 0 12 11 46 4 0 28 17 68 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 100 0 30
2020 11 to 20 years in current department or agency 92 8 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 19 32 16 31 3 0 0 51 33 30
2020 11 to 20 years in current department or agency 8 7 32 45 8 0 0 15 53 20
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 42
2020 3 to 10 years in current department or agency 10 90 129
2020 11 to 20 years in current department or agency 4 96 75
2020 More than 20 years in current department or agency 11 89 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 42
2020 3 to 10 years in current department or agency 9 91 129
2020 11 to 20 years in current department or agency 13 87 76
2020 More than 20 years in current department or agency 8 92 41
2019 Less than 3 years in current department or agency 0 100 21
2019 3 to 10 years in current department or agency 9 91 64
2019 11 to 20 years in current department or agency 17 83 53
2019 More than 20 years in current department or agency 6 94 21
2017 Less than 3 years in current department or agency 11 89 55
2017 3 to 10 years in current department or agency 12 88 87
2017 11 to 20 years in current department or agency 10 90 64

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 22 78 11
2020 11 to 20 years in current department or agency 24 76 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 76 24 11
2020 11 to 20 years in current department or agency 85 15 10
2017 3 to 10 years in current department or agency 62 38 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 43 5 2 0 0 6 92 2 42
2020 3 to 10 years in current department or agency 44 40 9 3 0 2 3 87 3 129
2020 11 to 20 years in current department or agency 33 51 9 2 1 2 2 88 3 77
2020 More than 20 years in current department or agency 47 40 2 0 2 7 2 96 2 42
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 49 36 0 77 23 42
2020 3 to 10 years in current department or agency 17 52 31 0 76 24 129
2020 11 to 20 years in current department or agency 18 62 20 0 78 22 77
2020 More than 20 years in current department or agency 13 79 8 0 86 14 42

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 22
2020 11 to 20 years in current department or agency 46 54 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 22 28 13 9 24 0 4 53 34 22
2020 11 to 20 years in current department or agency 13 23 22 19 17 0 6 38 38 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 7 11 8 32 24 9 8 22 68 22
2020 11 to 20 years in current department or agency 13 6 17 24 6 6 29 29 46 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 10 4 0 0 8 21 94 0 42
2020 3 to 10 years in current department or agency 60 7 8 3 1 4 16 85 5 129
2020 11 to 20 years in current department or agency 53 17 4 1 0 0 25 93 1 77
2020 More than 20 years in current department or agency 69 6 0 0 0 0 25 100 0 42
2019 Less than 3 years in current department or agency 31 22 4 0 0 8 35 93 0 20
2019 3 to 10 years in current department or agency 57 15 6 2 0 1 19 90 2 63
2019 11 to 20 years in current department or agency 78 8 6 0 5 0 3 89 5 53
2019 More than 20 years in current department or agency 54 17 11 0 0 4 14 86 0 21
2018 Less than 3 years in current department or agency 64 11 1 0 5 1 18 92 6 45
2018 3 to 10 years in current department or agency 71 9 3 1 4 0 13 92 5 75
2018 11 to 20 years in current department or agency 81 8 6 0 3 0 2 91 3 45
2018 More than 20 years in current department or agency 86 0 0 0 0 0 14 100 0 27
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