2020 Public Service Employee Survey Results for National Film Board of Canada by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 42 0 4 0 0 0 96 4 26
2020 Scientific and Professional 43 45 0 8 4 0 0 88 12 51
2020 Administration and Foreign Services 43 45 6 6 0 0 0 88 6 49
2020 Technical 34 52 2 7 5 0 0 87 11 61
2020 Administrative Support 49 45 1 3 1 0 0 94 4 67
2020 Operational 39 39 6 17 0 0 0 78 17 18
2020 Other occupational category 26 68 0 5 0 0 0 95 5 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 80 20 0 0 0 0 0 100 0 25
2020 Scientific and Professional 73 24 2 2 0 0 0 96 2 51
2020 Administration and Foreign Services 69 22 0 8 0 0 0 92 8 49
2020 Technical 61 31 7 2 0 0 0 92 2 61
2020 Administrative Support 66 25 3 3 2 0 2 92 5 65
2020 Operational 78 17 0 6 0 0 0 94 6 18
2020 Other occupational category 89 11 0 0 0 0 0 100 0 19
2017 Executive 40 42 12 6 0 0 0 82 6 19
2017 Scientific and Professional 55 45 0 0 0 0 0 100 0 27
2017 Administration and Foreign Services 59 31 2 5 2 0 2 91 7 64
2017 Technical 56 20 7 14 3 0 0 76 17 30
2017 Administrative Support 61 35 2 2 0 0 0 96 2 51
2017 Operational 51 36 7 7 0 0 0 87 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 50 4 4 0 0 0 92 4 26
2020 Scientific and Professional 33 40 10 15 2 0 0 73 17 52
2020 Administration and Foreign Services 41 33 14 8 2 0 2 75 10 49
2020 Technical 29 44 15 10 3 0 0 73 13 62
2020 Administrative Support 42 43 7 4 3 0 0 85 7 67
2020 Operational 44 33 11 11 0 0 0 78 11 18
2020 Other occupational category 21 58 0 16 5 0 0 79 21 19
2019 Scientific and Professional 27 39 21 9 3 0 0 67 12 33
2019 Administration and Foreign Services 35 31 15 11 8 0 0 66 19 27
2019 Technical 32 41 12 12 4 0 0 72 16 26
2019 Administrative Support 32 34 13 17 4 0 0 66 21 52
2019 Other occupational category 21 57 0 14 7 0 0 79 21 14
2017 Executive 32 36 10 11 11 0 0 68 22 19
2017 Scientific and Professional 23 44 22 7 4 0 0 66 12 27
2017 Administration and Foreign Services 40 41 6 9 3 0 0 81 12 66
2017 Technical 44 30 17 9 0 0 0 74 9 30
2017 Administrative Support 32 42 16 6 4 0 0 74 10 50
2017 Operational 26 36 13 26 0 0 0 61 26 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 31 46 15 8 0 0 0 77 8 26
2020 Scientific and Professional 24 31 24 18 4 0 0 55 22 51
2020 Administration and Foreign Services 20 37 12 20 2 2 6 62 24 49
2020 Technical 27 34 18 18 2 0 2 62 20 62
2020 Administrative Support 24 42 10 16 3 0 4 69 20 67
2020 Operational 22 39 17 11 11 0 0 61 22 18
2020 Other occupational category 26 42 16 11 5 0 0 68 16 19
2019 Scientific and Professional 9 42 24 18 6 0 0 52 24 33
2019 Administration and Foreign Services 8 34 11 31 15 0 0 43 46 27
2019 Technical 4 49 12 36 0 0 0 53 36 26
2019 Administrative Support 15 30 4 27 23 0 0 46 50 52
2019 Other occupational category 0 43 36 7 14 0 0 43 21 14
2018 Scientific and Professional 0 44 22 22 11 0 0 44 33 18
2018 Administration and Foreign Services 5 46 8 15 23 0 3 53 39 39
2018 Technical 10 37 27 27 0 0 0 47 27 30
2018 Administrative Support 15 38 13 15 15 0 4 56 31 47
2018 Operational 5 42 11 21 21 0 0 47 42 19
2017 Executive 20 30 33 11 6 0 0 51 16 19
2017 Scientific and Professional 22 37 30 7 4 0 0 59 11 27
2017 Administration and Foreign Services 14 47 13 15 8 0 3 63 23 66
2017 Technical 17 46 14 19 3 0 0 64 23 30
2017 Administrative Support 17 35 27 16 4 0 0 53 20 51
2017 Operational 7 28 21 25 20 0 0 34 45 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 42 0 0 0 0 0 100 0 26
2020 Scientific and Professional 33 44 10 13 0 0 0 77 13 52
2020 Administration and Foreign Services 41 35 16 6 0 0 2 77 6 49
2020 Technical 43 41 13 3 0 0 0 84 3 61
2020 Administrative Support 34 45 12 6 3 0 0 79 9 67
2020 Operational 50 22 17 6 0 0 6 76 6 18
2020 Other occupational category 32 37 21 11 0 0 0 68 11 19
2019 Scientific and Professional 21 55 18 6 0 0 0 76 6 33
2019 Administration and Foreign Services 39 34 15 8 4 0 0 73 11 27
2019 Technical 12 68 8 12 0 0 0 80 12 26
2019 Administrative Support 31 28 14 23 4 0 0 60 27 52
2019 Other occupational category 14 71 14 0 0 0 0 86 0 14
2017 Executive 38 42 5 5 0 0 11 89 6 19
2017 Scientific and Professional 23 66 7 0 4 0 0 89 4 27
2017 Administration and Foreign Services 42 42 10 6 0 0 0 84 6 66
2017 Technical 23 60 14 0 0 0 3 86 0 30
2017 Administrative Support 41 37 18 4 0 0 0 78 4 51
2017 Operational 28 38 7 27 0 0 0 66 27 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 31 19 8 0 0 0 73 8 26
2020 Scientific and Professional 33 44 12 10 2 0 0 77 12 52
2020 Administration and Foreign Services 41 45 8 2 4 0 0 86 6 49
2020 Technical 39 39 8 8 2 0 3 81 10 61
2020 Administrative Support 40 43 6 6 4 0 0 84 10 67
2020 Operational 56 22 17 0 6 0 0 78 6 18
2020 Other occupational category 26 58 11 5 0 0 0 84 5 19
2019 Scientific and Professional 27 39 15 12 6 0 0 67 18 33
2019 Administration and Foreign Services 28 44 16 8 4 0 0 72 12 25
2019 Technical 16 37 28 16 4 0 0 53 20 26
2019 Administrative Support 22 39 7 24 8 0 0 60 32 51
2019 Other occupational category 21 50 14 14 0 0 0 71 14 14
2018 Scientific and Professional 33 28 17 11 6 0 6 65 18 18
2018 Administration and Foreign Services 36 31 13 15 5 0 0 67 21 39
2018 Technical 30 43 17 3 3 0 3 76 7 30
2018 Administrative Support 40 23 15 17 4 0 0 64 21 47
2018 Operational 37 47 0 0 16 0 0 84 16 19
2017 Executive 33 36 11 10 10 0 0 69 20 19
2017 Scientific and Professional 38 40 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 33 43 12 7 3 0 2 77 10 66
2017 Technical 30 34 23 3 7 3 0 66 10 30
2017 Administrative Support 34 37 12 16 0 0 2 72 16 51
2017 Operational 32 13 36 19 0 0 0 45 19 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 23 8 4 0 0 0 88 4 26
2020 Scientific and Professional 38 40 12 4 6 0 0 79 10 52
2020 Administration and Foreign Services 45 43 8 4 0 0 0 88 4 49
2020 Technical 52 34 11 0 3 0 0 85 3 62
2020 Administrative Support 36 42 11 6 5 0 0 79 11 66
2020 Operational 61 22 0 17 0 0 0 83 17 18
2020 Other occupational category 53 42 5 0 0 0 0 95 0 19
2019 Scientific and Professional 21 58 12 6 3 0 0 79 9 33
2019 Administration and Foreign Services 31 28 19 23 0 0 0 58 23 27
2019 Technical 24 57 8 4 8 0 0 80 12 26
2019 Administrative Support 20 44 11 14 12 0 0 64 26 52
2019 Other occupational category 14 57 7 7 14 0 0 71 21 14
2018 Scientific and Professional 17 61 6 6 11 0 0 78 17 18
2018 Administration and Foreign Services 26 55 8 3 8 0 0 82 11 38
2018 Technical 37 50 10 3 0 0 0 87 3 30
2018 Administrative Support 36 49 7 4 4 0 0 84 9 45
2018 Operational 37 47 0 11 5 0 0 84 16 19
2017 Executive 63 32 0 6 0 0 0 94 6 19
2017 Scientific and Professional 37 40 12 4 7 0 0 77 11 27
2017 Administration and Foreign Services 32 52 7 9 0 0 0 83 9 66
2017 Technical 44 50 7 0 0 0 0 93 0 30
2017 Administrative Support 29 55 6 10 0 0 0 84 10 51
2017 Operational 38 28 28 0 7 0 0 66 7 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 42 4 12 0 0 0 85 12 26
2020 Scientific and Professional 23 38 17 15 6 0 0 62 21 52
2020 Administration and Foreign Services 31 47 8 10 4 0 0 78 14 49
2020 Technical 29 40 24 6 0 0 0 69 6 62
2020 Administrative Support 25 42 15 10 7 0 0 67 18 67
2020 Operational 28 28 6 22 17 0 0 56 39 18
2020 Other occupational category 47 42 0 11 0 0 0 89 11 19
2019 Scientific and Professional 21 39 21 9 9 0 0 61 18 33
2019 Administration and Foreign Services 16 38 23 11 11 0 0 54 23 27
2019 Technical 24 45 16 0 16 0 0 68 16 26
2019 Administrative Support 28 35 9 16 12 0 0 63 28 52
2019 Other occupational category 7 50 21 21 0 0 0 57 21 14
2018 Scientific and Professional 28 28 17 17 11 0 0 56 28 18
2018 Administration and Foreign Services 21 33 23 10 13 0 0 54 23 39
2018 Technical 20 47 23 10 0 0 0 67 10 30
2018 Administrative Support 26 43 11 13 9 0 0 68 21 47
2018 Operational 26 42 5 16 11 0 0 68 26 19
2017 Executive 31 35 18 10 6 0 0 66 16 19
2017 Scientific and Professional 30 29 26 8 7 0 0 59 15 27
2017 Administration and Foreign Services 24 34 17 18 8 0 0 58 25 66
2017 Technical 31 46 10 14 0 0 0 77 14 30
2017 Administrative Support 19 43 18 15 4 0 0 62 19 51
2017 Operational 13 46 28 7 7 0 0 59 13 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 35 12 8 0 0 0 81 8 26
2020 Scientific and Professional 17 42 23 12 6 0 0 60 17 52
2020 Administration and Foreign Services 29 50 15 4 2 0 0 79 6 48
2020 Technical 21 56 11 8 2 0 2 79 10 62
2020 Administrative Support 27 37 16 13 6 0 0 64 19 67
2020 Operational 17 39 11 28 6 0 0 56 33 18
2020 Other occupational category 39 33 17 11 0 0 0 72 11 18
2019 Scientific and Professional 15 39 27 12 6 0 0 55 18 33
2019 Administration and Foreign Services 11 54 19 15 0 0 0 66 15 27
2019 Technical 25 47 8 21 0 0 0 71 21 25
2019 Administrative Support 27 27 19 17 10 0 0 54 27 52
2018 Scientific and Professional 11 44 22 11 11 0 0 56 22 18
2018 Administration and Foreign Services 15 51 13 15 5 0 0 67 21 39
2018 Technical 17 55 21 3 3 0 0 72 7 29
2018 Administrative Support 23 49 9 9 11 0 0 72 19 47
2018 Operational 26 37 21 11 5 0 0 63 16 19
2017 Executive 32 52 11 0 6 0 0 84 6 19
2017 Scientific and Professional 15 58 19 0 7 0 0 74 7 27
2017 Administration and Foreign Services 20 51 8 18 3 0 0 71 22 65
2017 Technical 24 42 20 10 4 0 0 66 14 29
2017 Administrative Support 25 37 18 16 4 0 0 63 20 51
2017 Operational 26 21 21 19 13 0 0 47 32 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 35 8 0 4 0 0 88 4 26
2020 Scientific and Professional 31 53 10 4 2 0 0 84 6 51
2020 Administration and Foreign Services 41 43 12 4 0 0 0 84 4 49
2020 Technical 44 40 8 6 2 0 0 84 8 62
2020 Administrative Support 45 37 10 1 6 0 0 82 7 67
2020 Operational 44 33 6 11 6 0 0 78 17 18
2020 Other occupational category 63 26 11 0 0 0 0 89 0 19
2019 Scientific and Professional 24 42 18 12 3 0 0 67 15 33
2019 Administration and Foreign Services 23 54 19 4 0 0 0 77 4 27
2019 Technical 39 53 4 4 0 0 0 92 4 26
2019 Administrative Support 35 38 7 14 6 0 0 73 20 52
2019 Other occupational category 29 50 0 21 0 0 0 79 21 14
2018 Scientific and Professional 22 44 17 6 11 0 0 67 17 18
2018 Administration and Foreign Services 31 46 18 5 0 0 0 77 5 39
2018 Technical 33 50 17 0 0 0 0 83 0 30
2018 Administrative Support 51 30 9 4 4 2 0 83 9 47
2018 Operational 55 40 0 5 0 0 0 95 5 20
2017 Executive 49 27 7 6 11 0 0 76 17 18
2017 Scientific and Professional 34 37 19 4 4 4 0 73 8 27
2017 Administration and Foreign Services 36 47 9 3 5 0 0 83 8 66
2017 Technical 27 50 10 10 0 3 0 79 10 30
2017 Administrative Support 24 51 18 4 4 0 0 74 8 51
2017 Operational 32 55 13 0 0 0 0 87 0 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 38 46 4 12 0 0 0 85 12 26
2020 Scientific and Professional 21 42 15 13 8 0 0 63 21 52
2020 Administration and Foreign Services 31 49 8 10 2 0 0 80 12 49
2020 Technical 31 40 15 11 3 0 0 71 15 62
2020 Administrative Support 25 39 19 10 6 0 0 64 16 67
2020 Operational 28 33 11 11 17 0 0 61 28 18
2020 Other occupational category 47 37 5 11 0 0 0 84 11 19
2019 Scientific and Professional 15 55 12 15 3 0 0 70 18 33
2019 Administration and Foreign Services 15 39 23 8 15 0 0 54 23 27
2019 Technical 25 42 16 8 8 0 0 67 16 25
2019 Administrative Support 30 30 12 18 10 0 0 60 28 52
2019 Other occupational category 21 43 7 14 14 0 0 64 29 14
2018 Scientific and Professional 28 33 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 15 54 18 5 8 0 0 69 13 39
2018 Technical 21 59 17 3 0 0 0 79 3 29
2018 Administrative Support 30 34 17 15 4 0 0 64 19 47
2018 Operational 30 35 10 20 5 0 0 65 25 20
2017 Executive 36 37 16 5 6 0 0 73 11 19
2017 Scientific and Professional 34 40 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 20 53 11 9 8 0 0 73 16 66
2017 Technical 27 53 16 3 0 0 0 81 3 30
2017 Administrative Support 16 53 14 14 4 0 0 68 17 51
2017 Operational 20 41 13 7 20 0 0 61 26 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 68 24 4 4 0 0 0 92 4 25
2020 Scientific and Professional 44 46 4 4 2 0 0 90 6 52
2020 Administration and Foreign Services 48 44 4 4 0 0 0 92 4 48
2020 Technical 59 38 3 0 0 0 0 97 0 61
2020 Administrative Support 45 38 9 5 3 0 0 83 8 65
2020 Operational 59 35 6 0 0 0 0 94 0 17
2020 Other occupational category 61 39 0 0 0 0 0 100 0 18
2019 Scientific and Professional 33 55 9 3 0 0 0 88 3 33
2019 Administration and Foreign Services 42 35 19 4 0 0 0 77 4 27
2019 Technical 47 45 0 0 8 0 0 92 8 26
2019 Administrative Support 42 35 13 6 4 0 0 77 10 52
2019 Other occupational category 50 43 0 7 0 0 0 93 7 14
2018 Scientific and Professional 39 44 6 6 6 0 0 83 11 18
2018 Administration and Foreign Services 56 36 3 5 0 0 0 92 5 39
2018 Technical 47 47 3 0 3 0 0 93 3 30
2018 Administrative Support 45 38 15 2 0 0 0 83 2 47
2018 Operational 58 37 0 5 0 0 0 95 5 19
2017 Executive 69 31 0 0 0 0 0 100 0 19
2017 Scientific and Professional 34 52 7 0 7 0 0 85 7 27
2017 Administration and Foreign Services 45 45 9 1 0 0 0 90 1 66
2017 Technical 54 46 0 0 0 0 0 100 0 30
2017 Administrative Support 49 43 4 4 0 0 0 92 4 51
2017 Operational 32 42 20 0 7 0 0 74 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 27 4 4 0 0 0 92 4 26
2020 Scientific and Professional 23 42 13 19 2 0 0 65 21 52
2020 Administration and Foreign Services 33 43 16 4 4 0 0 76 8 49
2020 Technical 24 48 16 6 5 0 0 73 11 62
2020 Administrative Support 22 43 16 10 7 0 0 66 18 67
2020 Operational 33 22 17 17 11 0 0 56 28 18
2020 Other occupational category 42 37 11 11 0 0 0 79 11 19
2019 Scientific and Professional 21 39 15 18 6 0 0 61 24 33
2019 Administration and Foreign Services 11 50 8 15 15 0 0 62 31 27
2019 Technical 12 41 24 8 16 0 0 53 24 26
2019 Administrative Support 21 39 12 20 8 0 0 60 28 52
2019 Other occupational category 21 36 0 36 7 0 0 57 43 14
2018 Scientific and Professional 11 39 17 17 17 0 0 50 33 18
2018 Administration and Foreign Services 13 46 18 13 10 0 0 59 23 39
2018 Technical 10 53 23 13 0 0 0 63 13 30
2018 Administrative Support 21 36 23 15 4 0 0 57 19 47
2018 Operational 20 55 5 20 0 0 0 75 20 20
2017 Executive 35 37 5 16 7 0 0 72 23 19
2017 Scientific and Professional 37 37 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 27 56 3 9 5 0 0 83 14 66
2017 Technical 27 49 20 3 0 0 0 77 3 30
2017 Administrative Support 14 55 18 6 8 0 0 69 14 51
2017 Operational 20 35 13 7 26 0 0 55 32 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 35 12 4 0 0 0 85 4 26
2020 Scientific and Professional 23 42 13 13 8 0 0 65 21 52
2020 Administration and Foreign Services 41 31 12 16 0 0 0 71 16 49
2020 Technical 35 45 10 3 6 0 0 81 10 62
2020 Administrative Support 31 36 19 10 3 0 0 67 13 67
2020 Operational 33 39 6 17 6 0 0 72 22 18
2020 Other occupational category 37 47 11 5 0 0 0 84 5 19
2019 Scientific and Professional 16 44 22 13 6 0 0 59 19 32
2019 Administration and Foreign Services 19 39 19 4 19 0 0 58 23 27
2019 Technical 12 41 28 4 16 0 0 53 20 26
2019 Administrative Support 23 36 17 16 8 0 0 59 24 52
2019 Other occupational category 21 43 21 7 7 0 0 64 14 14
2018 Scientific and Professional 17 44 6 33 0 0 0 61 33 18
2018 Administration and Foreign Services 23 46 15 8 8 0 0 69 15 39
2018 Technical 13 63 13 7 3 0 0 77 10 30
2018 Administrative Support 26 43 13 13 4 0 0 70 17 46
2018 Operational 30 55 15 0 0 0 0 85 0 20
2017 Executive 51 31 5 6 7 0 0 82 12 19
2017 Scientific and Professional 37 37 4 15 4 0 4 77 20 27
2017 Administration and Foreign Services 32 52 1 9 5 0 0 85 14 66
2017 Technical 26 50 20 3 0 0 0 77 3 30
2017 Administrative Support 23 55 14 4 4 0 0 79 8 51
2017 Operational 34 32 28 7 0 0 0 66 7 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 35 42 19 4 0 0 0 77 4 26
2020 Scientific and Professional 14 45 20 16 4 0 0 59 20 49
2020 Administration and Foreign Services 25 48 15 10 2 0 0 73 13 48
2020 Technical 30 48 13 8 2 0 0 77 10 61
2020 Administrative Support 24 43 19 7 6 0 0 67 13 67
2020 Operational 35 35 6 24 0 0 0 71 24 17
2020 Other occupational category 26 58 5 11 0 0 0 84 11 19
2019 Scientific and Professional 9 48 15 21 6 0 0 58 27 33
2019 Administration and Foreign Services 8 39 23 11 15 0 4 48 28 27
2019 Technical 8 45 24 16 8 0 0 53 24 26
2019 Administrative Support 17 38 15 24 6 0 0 56 30 52
2019 Other occupational category 14 29 29 21 7 0 0 43 29 14
2018 Scientific and Professional 12 29 35 24 0 0 0 41 24 17
2018 Administration and Foreign Services 13 28 28 26 5 0 0 41 31 39
2018 Technical 17 43 23 17 0 0 0 60 17 30
2018 Administrative Support 21 40 11 21 6 0 0 62 28 47
2018 Operational 15 45 10 30 0 0 0 60 30 20
2017 Executive 21 46 12 10 6 0 5 70 17 19
2017 Scientific and Professional 30 33 30 4 4 0 0 63 7 27
2017 Administration and Foreign Services 20 50 12 13 5 0 0 70 18 66
2017 Technical 21 53 20 7 0 0 0 73 7 30
2017 Administrative Support 20 41 14 18 6 0 2 62 24 51
2017 Operational 13 42 13 13 19 0 0 55 32 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 31 12 0 0 0 0 88 0 26
2020 Scientific and Professional 33 56 10 0 2 0 0 88 2 52
2020 Administration and Foreign Services 43 45 10 2 0 0 0 88 2 49
2020 Technical 47 47 2 3 2 0 0 94 5 62
2020 Administrative Support 40 40 12 3 4 0 0 81 7 67
2020 Operational 50 44 0 6 0 0 0 94 6 18
2020 Other occupational category 68 32 0 0 0 0 0 100 0 19
2019 Scientific and Professional 21 61 12 3 0 3 0 84 3 33
2019 Administration and Foreign Services 34 35 15 15 0 0 0 69 15 27
2019 Technical 29 55 12 0 0 0 4 87 0 25
2019 Administrative Support 37 34 13 10 6 0 0 71 16 52
2019 Other occupational category 29 64 0 7 0 0 0 93 7 14
2018 Scientific and Professional 33 44 0 11 11 0 0 78 22 18
2018 Administration and Foreign Services 28 54 10 8 0 0 0 82 8 39
2018 Technical 47 43 3 3 3 0 0 90 7 30
2018 Administrative Support 43 40 13 4 0 0 0 83 4 47
2018 Operational 45 40 5 5 5 0 0 85 10 20
2017 Executive 63 37 0 0 0 0 0 100 0 19
2017 Scientific and Professional 37 40 15 4 4 0 0 77 7 27
2017 Administration and Foreign Services 43 39 12 4 2 0 0 82 6 66
2017 Technical 44 52 3 0 0 0 0 97 0 30
2017 Administrative Support 41 41 10 8 0 0 0 82 8 51
2017 Operational 19 61 13 0 7 0 0 80 7 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 19 15 38 12 0 0 35 50 26
2020 Scientific and Professional 29 39 20 6 6 0 0 69 12 51
2020 Administration and Foreign Services 38 26 17 13 6 0 0 64 19 47
2020 Technical 39 38 11 10 2 0 0 77 11 61
2020 Administrative Support 39 35 15 6 5 0 0 74 11 66
2020 Operational 39 39 0 17 6 0 0 78 22 18
2020 Other occupational category 26 32 26 11 0 0 5 61 11 19
2019 Scientific and Professional 24 48 15 6 6 0 0 73 12 33
2019 Administration and Foreign Services 24 46 11 11 8 0 0 69 19 27
2019 Technical 25 47 21 8 0 0 0 71 8 25
2019 Administrative Support 30 20 19 20 10 0 0 51 30 51
2019 Other occupational category 43 29 21 0 7 0 0 71 7 14
2018 Scientific and Professional 39 39 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 10 49 15 10 13 0 3 61 24 39
2018 Technical 40 43 10 3 3 0 0 83 7 30
2018 Administrative Support 30 36 9 13 13 0 0 66 26 47
2018 Operational 30 30 30 5 5 0 0 60 10 20
2017 Executive 24 16 20 15 25 0 0 39 40 19
2017 Scientific and Professional 42 42 12 4 0 0 0 84 4 26
2017 Administration and Foreign Services 23 49 9 12 4 1 1 74 16 66
2017 Technical 40 33 20 3 3 0 0 74 7 30
2017 Administrative Support 35 33 14 14 4 0 0 69 18 51
2017 Operational 26 41 8 12 13 0 0 67 25 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 19 38 23 8 0 0 31 31 26
2020 Scientific and Professional 8 25 38 23 4 0 2 27 33 52
2020 Administration and Foreign Services 10 20 41 18 6 0 4 26 32 49
2020 Technical 8 28 44 15 5 0 0 20 36 61
2020 Administrative Support 9 15 46 24 6 0 0 30 24 67
2020 Operational 6 22 28 22 22 0 0 44 28 18
2020 Other occupational category 5 11 32 32 16 0 5 50 17 19
2019 Scientific and Professional 9 30 36 9 3 3 9 14 45 33
2019 Administration and Foreign Services 11 31 46 8 4 0 0 11 43 27
2019 Technical 16 36 33 12 4 0 0 16 51 26
2019 Administrative Support 19 36 27 12 5 0 0 17 55 52
2019 Other occupational category 21 21 29 29 0 0 0 29 43 14
2018 Scientific and Professional 6 33 39 22 0 0 0 22 39 18
2018 Administration and Foreign Services 15 41 28 13 0 0 3 13 58 39
2018 Technical 10 27 47 10 0 3 3 11 39 30
2018 Administrative Support 11 34 32 15 6 0 2 22 46 47
2018 Operational 5 15 40 35 5 0 0 40 20 20
2017 Executive 6 47 20 15 12 0 0 27 53 19
2017 Scientific and Professional 7 40 30 15 4 0 4 20 49 27
2017 Administration and Foreign Services 11 33 42 9 3 1 1 12 45 66
2017 Technical 6 20 40 17 10 0 7 29 28 30
2017 Administrative Support 4 29 42 17 4 2 2 22 34 51
2017 Operational 6 47 41 7 0 0 0 7 53 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 8 15 35 19 23 0 0 42 23 26
2020 Scientific and Professional 6 17 37 25 13 0 2 39 24 52
2020 Administration and Foreign Services 8 6 43 27 12 0 4 40 15 49
2020 Technical 5 13 32 32 13 3 2 47 19 62
2020 Administrative Support 11 22 22 29 15 2 0 45 33 65
2020 Operational 0 17 28 33 22 0 0 56 17 18
2020 Other occupational category 0 5 32 32 26 5 0 61 6 19
2019 Scientific and Professional 3 48 21 12 9 0 6 23 55 33
2019 Administration and Foreign Services 15 23 31 27 4 0 1 31 38 27
2019 Technical 8 24 25 32 8 4 0 41 33 26
2019 Administrative Support 14 26 40 10 10 0 0 20 40 50
2019 Other occupational category 0 21 43 29 0 7 0 31 23 14
2018 Scientific and Professional 0 6 50 39 0 6 0 41 6 18
2018 Administration and Foreign Services 8 26 28 23 3 8 5 29 38 39
2018 Technical 3 10 40 23 10 10 3 38 15 30
2018 Administrative Support 13 21 26 23 13 2 2 38 36 47
2018 Operational 0 15 35 30 15 0 5 47 16 20
2017 Executive 22 16 26 15 15 6 0 32 40 19
2017 Scientific and Professional 0 29 30 23 15 4 0 39 30 27
2017 Administration and Foreign Services 5 16 40 22 9 6 3 33 22 66
2017 Technical 0 17 23 29 14 3 14 52 20 30
2017 Administrative Support 4 18 36 18 8 6 10 31 26 50
2017 Operational 13 26 34 14 7 7 0 22 42 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 46 38 12 4 0 0 15 46 26
2020 Scientific and Professional 15 23 33 19 8 0 2 27 39 52
2020 Administration and Foreign Services 20 37 20 14 4 2 2 19 60 49
2020 Technical 13 23 41 18 3 2 0 22 37 61
2020 Administrative Support 20 30 29 17 5 0 0 21 50 66
2020 Operational 6 44 28 17 6 0 0 22 50 18
2020 Other occupational category 5 32 26 26 5 0 5 33 39 19
2019 Scientific and Professional 36 33 21 6 0 0 3 6 72 33
2019 Administration and Foreign Services 27 39 27 4 0 4 0 4 68 27
2019 Technical 28 36 29 8 0 0 0 8 63 26
2019 Administrative Support 53 24 10 4 3 4 2 8 82 52
2019 Other occupational category 57 43 0 0 0 0 0 0 100 14
2018 Scientific and Professional 17 28 39 17 0 0 0 17 44 18
2018 Administration and Foreign Services 32 37 26 3 3 0 0 5 68 38
2018 Technical 20 30 23 10 7 7 3 19 56 30
2018 Administrative Support 34 26 17 15 6 0 2 22 61 47
2018 Operational 20 35 35 0 5 0 5 5 58 20
2017 Executive 48 15 26 11 0 0 0 11 63 19
2017 Scientific and Professional 11 15 63 4 7 0 0 11 26 27
2017 Administration and Foreign Services 19 31 28 11 5 0 6 16 54 66
2017 Technical 10 14 34 13 13 0 17 31 28 30
2017 Administrative Support 16 22 38 14 6 0 4 21 40 50
2017 Operational 25 41 7 20 8 0 0 28 66 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 19 42 19 8 0 0 27 31 26
2020 Scientific and Professional 4 21 33 27 13 0 2 41 25 52
2020 Administration and Foreign Services 4 14 43 29 8 0 2 38 19 49
2020 Technical 6 11 52 26 5 0 0 31 18 62
2020 Administrative Support 7 10 46 25 10 0 0 36 18 67
2020 Operational 6 28 28 28 11 0 0 39 33 18
2020 Other occupational category 5 16 26 42 11 0 0 53 21 19
2019 Scientific and Professional 6 27 45 15 3 0 3 19 34 33
2019 Administration and Foreign Services 8 15 39 34 4 0 0 38 23 27
2019 Technical 12 16 41 32 0 0 0 32 28 26
2019 Administrative Support 15 31 38 10 5 0 0 15 47 52
2019 Other occupational category 21 14 36 29 0 0 0 29 36 14
2018 Scientific and Professional 0 33 44 22 0 0 0 22 33 18
2018 Administration and Foreign Services 11 32 32 21 5 0 0 26 42 38
2018 Technical 10 21 28 31 7 0 3 39 32 29
2018 Administrative Support 9 24 30 26 9 2 0 36 33 46
2018 Operational 0 30 35 30 5 0 0 35 30 20
2017 Executive 11 31 41 6 12 0 0 17 42 19
2017 Scientific and Professional 8 23 36 19 15 0 0 34 30 26
2017 Administration and Foreign Services 9 20 35 23 8 3 2 33 30 65
2017 Technical 10 20 44 17 7 0 3 24 31 30
2017 Administrative Support 4 16 48 26 4 0 2 30 20 50
2017 Operational 6 12 49 33 0 0 0 33 18 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 31 38 15 4 0 0 19 42 26
2020 Scientific and Professional 13 44 12 25 6 0 0 31 58 52
2020 Administration and Foreign Services 10 16 45 14 12 0 2 27 27 49
2020 Technical 8 19 42 24 5 0 2 30 28 62
2020 Administrative Support 10 18 33 24 10 1 3 36 30 67
2020 Operational 6 39 17 33 6 0 0 39 44 18
2020 Other occupational category 11 26 32 16 16 0 0 32 37 19
2019 Scientific and Professional 30 30 27 0 12 0 0 12 61 33
2019 Administration and Foreign Services 27 23 24 11 15 0 0 27 50 27
2019 Technical 20 36 29 16 0 0 0 16 55 26
2019 Administrative Support 30 32 15 9 9 2 2 19 65 52
2019 Other occupational category 14 36 43 0 0 0 7 0 54 14
2018 Scientific and Professional 6 44 11 39 0 0 0 39 50 18
2018 Administration and Foreign Services 28 23 18 10 8 3 10 21 59 39
2018 Technical 17 30 27 17 7 0 3 24 48 30
2018 Administrative Support 30 17 28 17 4 0 4 22 49 47
2018 Operational 5 37 26 21 11 0 0 32 42 19
2017 Executive 46 25 23 6 0 0 0 6 71 19
2017 Scientific and Professional 18 26 26 16 11 0 4 28 46 27
2017 Administration and Foreign Services 11 26 32 14 8 4 6 24 40 66
2017 Technical 13 32 17 21 10 3 3 33 49 30
2017 Administrative Support 14 24 24 27 6 2 4 35 40 51
2017 Operational 19 34 14 26 7 0 0 33 53 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 4 38 38 19 0 0 58 4 26
2020 Scientific and Professional 4 16 16 44 16 0 4 63 21 50
2020 Administration and Foreign Services 4 8 18 37 29 0 4 68 13 49
2020 Technical 3 2 29 25 37 2 2 65 5 59
2020 Administrative Support 3 14 26 29 21 6 2 54 18 66
2020 Operational 6 6 28 44 17 0 0 61 11 18
2020 Other occupational category 0 17 11 33 28 6 6 69 19 18
2019 Scientific and Professional 6 21 30 24 12 3 3 39 29 33
2019 Administration and Foreign Services 15 11 31 23 20 0 0 43 27 27
2019 Technical 8 20 16 25 20 8 4 51 31 26
2019 Administrative Support 11 26 25 19 9 6 3 31 41 52
2019 Other occupational category 14 21 21 21 7 7 7 33 42 14
2018 Scientific and Professional 6 18 18 41 18 0 0 59 24 17
2018 Administration and Foreign Services 10 21 28 26 5 3 8 34 34 39
2018 Technical 0 13 17 50 10 3 7 67 15 30
2018 Administrative Support 13 21 21 36 4 2 2 42 36 47
2018 Operational 0 10 10 30 40 0 10 78 11 20
2017 Executive 7 16 25 26 21 0 6 49 24 19
2017 Scientific and Professional 4 29 18 15 30 4 0 47 34 27
2017 Administration and Foreign Services 3 15 23 25 23 7 4 54 21 66
2017 Technical 0 3 17 29 38 0 14 78 3 30
2017 Administrative Support 2 16 19 32 21 4 6 59 19 51
2017 Operational 13 6 13 55 0 13 0 63 22 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 31 54 4 0 0 0 4 42 26
2020 Scientific and Professional 13 23 33 19 8 2 2 28 38 52
2020 Administration and Foreign Services 16 27 37 6 10 0 4 17 45 49
2020 Technical 13 19 40 18 6 3 0 25 33 62
2020 Administrative Support 19 25 37 12 4 1 0 17 45 67
2020 Operational 28 6 39 22 6 0 0 28 33 18
2020 Other occupational category 16 26 26 11 16 0 5 28 44 19
2019 Scientific and Professional 21 45 24 3 3 0 3 6 69 33
2019 Administration and Foreign Services 23 27 31 16 0 0 4 17 52 27
2019 Technical 25 33 25 10 4 4 0 14 60 25
2019 Administrative Support 38 23 32 6 1 0 0 7 61 53
2019 Other occupational category 50 36 7 0 0 7 0 0 92 14
2018 Scientific and Professional 22 11 39 28 0 0 0 28 33 18
2018 Administration and Foreign Services 33 31 33 0 3 0 0 3 64 39
2018 Technical 20 40 17 10 3 7 3 15 67 30
2018 Administrative Support 34 28 21 11 4 0 2 15 63 47
2018 Operational 20 25 35 5 5 0 10 11 50 20
2017 Executive 43 21 37 0 0 0 0 0 63 19
2017 Scientific and Professional 23 26 41 4 7 0 0 11 48 27
2017 Administration and Foreign Services 11 32 41 11 5 1 0 16 43 66
2017 Technical 10 25 34 10 17 0 3 28 37 30
2017 Administrative Support 12 28 39 12 4 2 4 17 42 51
2017 Operational 38 13 13 21 7 0 8 30 56 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 15 31 31 23 0 0 54 15 26
2020 Scientific and Professional 4 6 19 50 19 0 2 71 10 52
2020 Administration and Foreign Services 4 6 43 31 14 0 2 46 10 49
2020 Technical 3 8 37 39 11 0 2 51 11 62
2020 Administrative Support 6 15 31 30 18 0 0 48 21 67
2020 Operational 0 6 28 39 28 0 0 67 6 18
2020 Other occupational category 0 16 42 26 11 0 5 39 17 19
2019 Scientific and Professional 9 12 52 21 3 0 3 25 22 33
2019 Administration and Foreign Services 11 23 42 19 5 0 0 24 34 27
2019 Technical 8 25 24 24 16 4 0 41 34 26
2019 Administrative Support 20 31 27 20 2 0 0 22 51 51
2019 Other occupational category 21 29 36 7 0 7 0 8 54 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 62 8 8 0 0 0 85 8 26
2020 Scientific and Professional 10 38 33 12 4 4 0 50 16 52
2020 Administration and Foreign Services 27 43 16 8 2 4 0 72 11 49
2020 Technical 21 42 23 8 2 3 2 66 10 62
2020 Administrative Support 22 31 18 15 9 0 4 56 25 67
2020 Operational 17 22 33 6 22 0 0 39 28 18
2020 Other occupational category 21 21 26 16 5 11 0 47 24 19
2019 Scientific and Professional 15 33 18 15 12 3 3 52 29 33
2019 Administration and Foreign Services 0 35 34 11 11 0 8 38 25 27
2019 Technical 28 25 20 12 12 4 0 55 25 26
2019 Administrative Support 22 24 20 26 7 0 2 47 33 53
2019 Other occupational category 14 43 21 14 7 0 0 57 21 14
2018 Scientific and Professional 11 44 17 17 6 6 0 59 24 18
2018 Administration and Foreign Services 8 56 18 10 5 0 3 66 16 39
2018 Technical 20 47 23 3 3 3 0 69 7 30
2018 Administrative Support 17 28 21 13 11 4 6 50 26 47
2018 Operational 0 45 20 15 15 5 0 47 32 20
2017 Executive 15 57 11 10 7 0 0 72 17 19
2017 Scientific and Professional 12 51 11 15 4 4 4 68 20 27
2017 Administration and Foreign Services 17 36 18 15 5 6 3 58 22 66
2017 Technical 21 36 23 7 7 3 3 60 15 30
2017 Administrative Support 12 35 23 10 10 8 2 52 22 51
2017 Operational 20 20 13 26 21 0 0 40 47 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 42 8 0 0 0 0 92 0 26
2020 Scientific and Professional 40 37 10 4 6 4 0 80 10 52
2020 Administration and Foreign Services 55 33 8 2 2 0 0 88 4 49
2020 Technical 44 39 13 3 2 0 0 82 5 62
2020 Administrative Support 39 30 6 18 7 0 0 69 25 67
2020 Operational 17 44 6 17 17 0 0 61 33 18
2020 Other occupational category 47 37 5 5 5 0 0 84 11 19
2019 Scientific and Professional 30 52 6 6 6 0 0 82 12 33
2019 Administration and Foreign Services 28 38 27 4 4 0 0 66 8 27
2019 Technical 39 21 20 8 8 4 0 63 16 26
2019 Administrative Support 30 36 4 25 5 0 0 66 30 53
2019 Other occupational category 29 50 0 14 7 0 0 79 21 14
2018 Scientific and Professional 22 50 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 26 51 10 13 0 0 0 77 13 39
2018 Technical 33 57 0 7 3 0 0 90 10 30
2018 Administrative Support 38 34 11 9 9 0 0 72 17 47
2018 Operational 20 50 5 25 0 0 0 70 25 20
2017 Executive 20 57 23 0 0 0 0 77 0 19
2017 Scientific and Professional 41 45 4 7 4 0 0 85 11 27
2017 Administration and Foreign Services 42 35 9 12 2 0 0 77 14 66
2017 Technical 33 51 10 7 0 0 0 83 7 30
2017 Administrative Support 35 47 8 4 6 0 0 82 10 51
2017 Operational 20 54 13 7 7 0 0 74 13 15

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 54 0 4 0 0 0 96 4 26
2020 Scientific and Professional 40 42 8 10 0 0 0 83 10 52
2020 Administration and Foreign Services 53 39 6 2 0 0 0 92 2 49
2020 Technical 46 46 3 3 2 0 0 92 5 61
2020 Administrative Support 46 34 6 10 3 0 0 81 13 67
2020 Operational 17 56 6 11 11 0 0 72 22 18
2020 Other occupational category 32 58 0 5 5 0 0 89 11 19
2019 Scientific and Professional 44 47 3 0 6 0 0 91 6 32
2019 Administration and Foreign Services 35 46 8 8 4 0 0 81 11 27
2019 Technical 36 33 24 8 0 0 0 68 8 26
2019 Administrative Support 38 30 10 16 6 0 0 68 22 53
2019 Other occupational category 21 64 7 7 0 0 0 86 7 14
2018 Scientific and Professional 29 65 6 0 0 0 0 94 0 17
2018 Administration and Foreign Services 37 50 11 3 0 0 0 87 3 38
2018 Technical 30 53 10 7 0 0 0 83 7 30
2018 Administrative Support 34 43 9 13 2 0 0 77 15 47
2018 Operational 30 45 10 15 0 0 0 75 15 20
2017 Executive 37 52 12 0 0 0 0 88 0 19
2017 Scientific and Professional 34 48 12 0 7 0 0 81 7 27
2017 Administration and Foreign Services 38 42 17 3 0 0 0 80 3 66
2017 Technical 27 62 0 10 0 0 0 90 10 30
2017 Administrative Support 46 38 6 6 4 0 0 84 10 50
2017 Operational 26 48 13 13 0 0 0 74 13 15

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 42 50 4 4 0 0 0 92 4 26
2020 Scientific and Professional 29 58 13 0 0 0 0 87 0 52
2020 Administration and Foreign Services 47 39 12 2 0 0 0 86 2 49
2020 Technical 28 57 10 5 0 0 0 85 5 61
2020 Administrative Support 39 37 15 6 3 0 0 76 9 67
2020 Operational 33 39 17 6 6 0 0 72 11 18
2020 Other occupational category 50 50 0 0 0 0 0 100 0 18
2019 Scientific and Professional 24 55 12 6 0 0 3 81 6 33
2019 Administration and Foreign Services 28 53 8 8 4 0 0 81 11 27
2019 Technical 24 33 36 0 8 0 0 57 8 26
2019 Administrative Support 35 39 15 10 0 1 0 75 10 53
2019 Other occupational category 29 71 0 0 0 0 0 100 0 14
2018 Scientific and Professional 28 50 6 11 6 0 0 78 17 18
2018 Administration and Foreign Services 38 46 5 10 0 0 0 85 10 39
2018 Technical 30 53 17 0 0 0 0 83 0 30
2018 Administrative Support 32 49 15 2 2 0 0 81 4 47
2018 Operational 15 55 15 0 5 5 5 78 6 20

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 46 50 0 4 0 0 0 96 4 26
2020 Scientific and Professional 40 37 10 10 2 2 0 78 12 52
2020 Administration and Foreign Services 57 35 6 0 0 2 0 94 0 49
2020 Technical 42 47 3 3 2 2 2 92 5 62
2020 Administrative Support 60 19 6 7 3 3 1 83 11 67
2020 Operational 44 28 11 11 6 0 0 72 17 18
2020 Other occupational category 63 21 16 0 0 0 0 84 0 19
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 15 4 4 0 0 0 92 4 26
2020 Scientific and Professional 48 27 19 4 2 0 0 75 6 52
2020 Administration and Foreign Services 65 29 4 2 0 0 0 94 2 49
2020 Technical 52 31 15 2 0 0 2 84 2 62
2020 Administrative Support 49 24 21 0 1 1 3 77 2 67
2020 Operational 44 44 11 0 0 0 0 89 0 18
2020 Other occupational category 56 39 0 0 0 0 6 100 0 18
2019 Scientific and Professional 42 42 6 6 0 0 3 88 6 33
2019 Administration and Foreign Services 50 27 4 8 4 0 8 83 12 27
2019 Technical 20 45 16 4 8 0 8 70 13 26
2019 Administrative Support 40 33 21 2 4 0 0 73 6 53
2019 Other occupational category 36 50 7 0 7 0 0 86 7 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 31 4 8 0 0 0 88 8 26
2020 Scientific and Professional 19 46 27 8 0 0 0 65 8 52
2020 Administration and Foreign Services 55 27 12 6 0 0 0 82 6 49
2020 Technical 45 26 19 5 2 3 0 73 7 62
2020 Administrative Support 39 27 16 13 3 1 0 67 17 67
2020 Operational 33 33 11 6 11 6 0 71 18 18
2020 Other occupational category 63 21 11 5 0 0 0 84 5 19
2019 Scientific and Professional 33 24 27 15 0 0 0 58 15 33
2019 Administration and Foreign Services 31 27 19 19 4 0 0 58 23 27
2019 Technical 28 49 8 4 12 0 0 76 16 26
2019 Administrative Support 26 29 18 19 9 0 0 54 28 53
2019 Other occupational category 29 43 7 21 0 0 0 71 21 14
2018 Scientific and Professional 17 44 22 11 6 0 0 61 17 18
2018 Administration and Foreign Services 23 38 15 13 8 0 3 63 21 39
2018 Technical 43 40 13 0 3 0 0 83 3 30
2018 Administrative Support 31 38 8 17 4 0 2 70 21 48
2018 Operational 20 45 15 10 5 5 0 68 16 20
2017 Executive 43 20 16 15 6 0 0 63 21 19
2017 Scientific and Professional 26 51 15 7 0 0 0 77 7 27
2017 Administration and Foreign Services 21 44 15 12 6 1 0 66 19 66
2017 Technical 31 40 19 6 3 0 0 71 10 30
2017 Administrative Support 19 48 16 10 8 0 0 67 18 51
2017 Operational 19 42 19 13 7 0 0 61 20 15

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 27 8 12 0 0 0 81 12 26
2020 Scientific and Professional 23 35 25 12 6 0 0 58 17 52
2020 Administration and Foreign Services 53 24 14 6 0 0 2 79 6 49
2020 Technical 39 42 8 3 6 2 0 82 10 62
2020 Administrative Support 37 24 21 9 7 0 1 62 17 67
2020 Operational 28 33 22 0 11 6 0 65 12 18
2020 Other occupational category 53 26 16 5 0 0 0 79 5 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 27 4 4 0 0 0 92 4 26
2020 Scientific and Professional 31 42 15 8 4 0 0 73 12 52
2020 Administration and Foreign Services 57 33 4 6 0 0 0 90 6 49
2020 Technical 44 34 15 3 3 2 0 79 7 62
2020 Administrative Support 46 27 9 13 4 0 0 73 18 67
2020 Operational 28 33 17 22 0 0 0 61 22 18
2020 Other occupational category 58 26 16 0 0 0 0 84 0 19
2019 Scientific and Professional 21 55 12 12 0 0 0 76 12 33
2019 Administration and Foreign Services 38 31 11 11 8 0 0 69 19 27
2019 Technical 24 45 16 8 8 0 0 68 16 26
2019 Administrative Support 32 36 7 19 6 0 0 68 25 53
2019 Other occupational category 38 46 8 8 0 0 0 85 8 13
2018 Scientific and Professional 22 22 33 22 0 0 0 44 22 18
2018 Administration and Foreign Services 23 36 18 15 5 0 3 61 21 39
2018 Technical 50 37 7 7 0 0 0 87 7 30
2018 Administrative Support 33 33 13 19 2 0 0 67 21 48
2018 Operational 30 45 15 5 0 5 0 79 5 20
2017 Executive 43 41 11 0 6 0 0 84 6 19
2017 Scientific and Professional 30 44 7 19 0 0 0 74 19 27
2017 Administration and Foreign Services 23 47 14 13 2 1 0 71 15 66
2017 Technical 31 56 7 6 0 0 0 87 6 30
2017 Administrative Support 31 37 18 10 4 0 0 68 14 51
2017 Operational 34 27 19 13 7 0 0 61 20 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 35 65 26
2020 Scientific and Professional 46 54 52
2020 Administration and Foreign Services 43 57 49
2020 Technical 52 48 62
2020 Administrative Support 54 46 67
2020 Operational 61 39 18
2020 Other occupational category 47 53 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 19 4 0 0 0 4 96 0 26
2020 Scientific and Professional 58 33 6 0 0 4 0 94 0 52
2020 Administration and Foreign Services 71 14 2 0 0 0 12 98 0 49
2020 Technical 65 29 6 0 0 0 0 94 0 62
2020 Administrative Support 58 26 3 2 2 3 8 93 3 66
2020 Operational 72 17 6 6 0 0 0 89 6 18
2020 Other occupational category 63 21 0 0 0 0 16 100 0 19

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 31 12 0 0 0 0 88 0 26
2020 Scientific and Professional 50 29 8 13 0 0 0 79 13 52
2020 Administration and Foreign Services 63 27 8 2 0 0 0 90 2 49
2020 Technical 56 29 8 5 2 0 0 85 6 62
2020 Administrative Support 52 25 12 4 4 1 0 79 9 67
2020 Operational 39 39 17 0 0 6 0 82 0 18
2020 Other occupational category 58 26 11 5 0 0 0 84 5 19
2019 Scientific and Professional 30 52 12 6 0 0 0 82 6 33
2019 Administration and Foreign Services 42 31 8 15 4 0 0 73 19 27
2019 Technical 32 33 16 12 8 0 0 64 20 26
2019 Administrative Support 36 26 9 19 10 0 0 62 29 52
2019 Other occupational category 29 50 7 14 0 0 0 79 14 14
2018 Scientific and Professional 28 44 6 11 11 0 0 72 22 18
2018 Administration and Foreign Services 28 38 13 13 8 0 0 67 21 39
2018 Technical 57 30 10 0 0 3 0 90 0 30
2018 Administrative Support 44 23 13 15 6 0 0 67 21 48
2018 Operational 30 50 5 10 5 0 0 80 15 20
2017 Executive 43 40 6 5 6 0 0 84 11 19
2017 Scientific and Professional 34 40 15 7 4 0 0 74 11 27
2017 Administration and Foreign Services 30 48 15 3 4 0 0 78 6 66
2017 Technical 57 21 10 10 3 0 0 77 13 30
2017 Administrative Support 39 37 10 6 8 0 0 77 14 51
2017 Operational 20 41 20 13 7 0 0 61 20 15
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 58 8 12 0 0 0 81 12 26
2020 Scientific and Professional 12 35 29 19 4 2 0 47 24 52
2020 Administration and Foreign Services 14 47 22 10 2 4 0 64 13 49
2020 Technical 16 42 24 11 3 3 0 60 15 62
2020 Administrative Support 27 21 25 9 9 7 1 52 20 67
2020 Operational 33 11 22 28 6 0 0 44 33 18
2020 Other occupational category 32 32 11 16 5 5 0 67 22 19
2019 Scientific and Professional 9 21 24 30 12 3 0 31 44 33
2019 Administration and Foreign Services 15 15 28 27 11 4 0 32 40 27
2019 Technical 8 24 20 25 20 4 0 33 47 26
2019 Administrative Support 19 23 24 14 17 2 0 43 32 53
2019 Other occupational category 0 43 14 21 14 7 0 46 38 14
2018 Scientific and Professional 0 44 28 17 11 0 0 44 28 18
2018 Administration and Foreign Services 10 33 23 18 5 10 0 49 26 39
2018 Technical 13 27 23 27 0 10 0 44 30 30
2018 Administrative Support 28 15 28 19 4 6 0 45 25 47
2018 Operational 20 50 25 0 0 5 0 74 0 20
2017 Executive 20 15 16 10 22 17 0 43 39 19
2017 Scientific and Professional 12 51 19 11 4 4 0 65 15 27
2017 Administration and Foreign Services 16 40 19 13 6 6 0 60 20 66
2017 Technical 14 26 44 7 0 10 0 44 8 30
2017 Administrative Support 17 35 26 12 6 4 0 55 18 51
2017 Operational 0 13 48 20 12 7 0 14 34 15

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 46 19 15 4 0 0 62 19 26
2020 Scientific and Professional 10 24 31 25 10 0 0 33 35 51
2020 Administration and Foreign Services 14 35 20 16 12 2 0 50 29 49
2020 Technical 10 31 32 15 10 3 0 42 25 62
2020 Administrative Support 28 16 24 19 12 0 0 45 31 67
2020 Operational 28 6 17 33 17 0 0 33 50 18
2020 Other occupational category 16 42 21 5 16 0 0 58 21 19
2019 Scientific and Professional 6 15 12 39 27 0 0 21 67 33
2019 Administration and Foreign Services 4 19 11 43 23 0 0 23 66 27
2019 Technical 12 8 20 33 28 0 0 20 61 26
2019 Administrative Support 10 17 22 26 25 0 0 27 52 53
2019 Other occupational category 0 21 29 14 29 7 0 23 46 14
2018 Scientific and Professional 0 22 22 50 6 0 0 22 56 18
2018 Administration and Foreign Services 5 23 33 23 10 5 0 30 35 39
2018 Technical 17 23 23 20 17 0 0 40 37 30
2018 Administrative Support 15 28 15 32 11 0 0 43 43 47
2018 Operational 20 35 25 15 5 0 0 55 20 20
2017 Executive 10 25 27 16 22 0 0 35 38 19
2017 Scientific and Professional 4 42 37 15 4 0 0 45 18 27
2017 Administration and Foreign Services 12 39 22 15 9 3 0 53 25 66
2017 Technical 10 20 46 17 3 3 0 31 21 30
2017 Administrative Support 19 30 23 20 8 0 0 49 28 51
2017 Operational 0 19 21 34 26 0 0 19 60 15

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 8 46 23 19 4 0 0 54 23 26
2020 Scientific and Professional 6 25 31 31 8 0 0 31 38 52
2020 Administration and Foreign Services 6 39 22 16 16 0 0 45 33 49
2020 Technical 10 29 29 21 8 3 0 40 30 62
2020 Administrative Support 16 19 31 19 12 0 1 36 32 67
2020 Operational 17 28 28 11 17 0 0 44 28 18
2020 Other occupational category 5 37 21 16 16 5 0 44 33 19
2019 Scientific and Professional 3 6 21 39 30 0 0 9 70 33
2019 Administration and Foreign Services 4 8 23 27 35 4 0 12 64 27
2019 Technical 4 16 16 29 36 0 0 20 64 26
2019 Administrative Support 6 11 21 33 29 0 0 17 62 53
2019 Other occupational category 0 0 21 50 21 7 0 0 77 14
2018 Scientific and Professional 0 18 29 47 6 0 0 18 53 17
2018 Administration and Foreign Services 0 15 38 26 15 5 0 16 43 39
2018 Technical 7 17 20 43 10 3 0 24 55 30
2018 Administrative Support 9 30 15 30 15 0 0 39 46 46
2018 Operational 5 35 30 25 0 5 0 42 26 20
2017 Executive 10 31 11 25 23 0 0 41 48 19
2017 Scientific and Professional 4 41 26 18 11 0 0 45 29 27
2017 Administration and Foreign Services 6 24 30 24 7 8 0 33 34 66
2017 Technical 10 16 47 23 0 3 0 27 24 30
2017 Administrative Support 10 25 25 26 8 6 0 37 36 51
2017 Operational 0 0 40 34 26 0 0 0 60 15

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 35 23 15 0 0 0 62 15 26
2020 Scientific and Professional 6 48 25 15 6 0 0 54 21 52
2020 Administration and Foreign Services 8 33 18 27 12 2 0 42 40 49
2020 Technical 11 29 31 18 10 2 0 41 28 62
2020 Administrative Support 25 27 18 18 12 0 0 52 30 67
2020 Operational 17 28 17 28 11 0 0 44 39 18
2020 Other occupational category 11 26 21 21 16 5 0 39 39 19
2019 Scientific and Professional 0 6 18 45 30 0 0 6 76 33
2019 Administration and Foreign Services 0 11 19 50 20 0 0 11 69 27
2019 Technical 8 8 16 41 28 0 0 16 68 26
2019 Administrative Support 6 16 8 36 35 0 0 22 71 53
2019 Other occupational category 0 21 14 43 21 0 0 21 64 14
2018 Scientific and Professional 0 6 33 50 11 0 0 6 61 18
2018 Administration and Foreign Services 0 23 21 33 21 3 0 24 55 39
2018 Technical 7 20 23 40 10 0 0 27 50 30
2018 Administrative Support 6 28 11 34 21 0 0 34 55 47
2018 Operational 5 35 20 20 20 0 0 40 40 20
2017 Executive 5 42 11 21 22 0 0 47 43 19
2017 Scientific and Professional 4 37 30 15 11 4 0 42 27 27
2017 Administration and Foreign Services 8 29 26 24 13 0 0 37 37 66
2017 Technical 10 20 43 20 7 0 0 30 27 30
2017 Administrative Support 8 43 24 16 10 0 0 50 26 51
2017 Operational 0 19 42 33 6 0 0 19 39 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 27 4 0 0 0 0 96 0 26
2020 Scientific and Professional 60 35 4 2 0 0 0 94 2 52
2020 Administration and Foreign Services 73 20 2 4 0 0 0 94 4 49
2020 Technical 76 13 5 2 3 0 2 90 5 62
2020 Administrative Support 60 21 10 4 3 0 1 82 8 67
2020 Operational 72 17 6 6 0 0 0 89 6 18
2020 Other occupational category 74 16 11 0 0 0 0 89 0 19
2019 Scientific and Professional 67 27 6 0 0 0 0 94 0 33
2019 Administration and Foreign Services 73 15 4 0 8 0 0 89 8 27
2019 Technical 59 21 8 8 0 0 4 84 8 26
2019 Administrative Support 56 27 5 4 3 2 2 87 7 53
2019 Other occupational category 79 14 7 0 0 0 0 93 0 14
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 35 19 19 4 0 0 58 23 26
2020 Scientific and Professional 12 42 25 21 0 0 0 54 21 52
2020 Administration and Foreign Services 8 49 20 18 4 0 0 57 22 49
2020 Technical 15 50 27 5 2 2 0 66 7 62
2020 Administrative Support 28 43 12 9 7 0 0 72 16 67
2020 Operational 11 50 17 17 6 0 0 61 22 18
2020 Other occupational category 5 42 26 26 0 0 0 47 26 19
2019 Scientific and Professional 6 30 15 27 21 0 0 36 48 33
2019 Administration and Foreign Services 8 31 31 20 11 0 0 38 31 27
2019 Technical 8 25 39 12 16 0 0 33 28 26
2019 Administrative Support 16 30 17 28 9 0 0 46 37 53
2019 Other occupational category 7 36 36 14 7 0 0 43 21 14
2018 Scientific and Professional 0 56 33 11 0 0 0 56 11 18
2018 Administration and Foreign Services 15 51 15 15 0 3 0 68 16 39
2018 Technical 17 37 37 10 0 0 0 53 10 30
2018 Administrative Support 21 38 15 21 6 0 0 58 27 48
2018 Operational 15 70 5 10 0 0 0 85 10 20
2017 Executive 10 41 22 22 5 0 0 51 27 19
2017 Scientific and Professional 15 49 22 11 4 0 0 63 15 27
2017 Administration and Foreign Services 26 48 10 13 1 0 0 75 15 66
2017 Technical 14 47 23 17 0 0 0 60 17 30
2017 Administrative Support 19 43 20 10 6 2 0 64 16 51
2017 Operational 6 41 27 20 7 0 0 47 26 15

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 32 28 24 0 4 0 46 25 25
2020 Scientific and Professional 4 33 37 22 4 0 0 37 25 51
2020 Administration and Foreign Services 8 27 35 24 6 0 0 35 31 49
2020 Technical 10 32 24 18 13 3 0 43 32 62
2020 Administrative Support 15 31 30 12 10 1 0 47 23 67
2020 Operational 11 22 28 11 28 0 0 33 39 18
2020 Other occupational category 11 26 32 16 11 5 0 39 28 19
2019 Scientific and Professional 0 6 12 52 30 0 0 6 82 33
2019 Administration and Foreign Services 8 4 35 35 19 0 0 12 54 26
2019 Technical 4 12 12 45 28 0 0 16 72 26
2019 Administrative Support 6 9 12 37 36 0 0 15 73 53
2019 Other occupational category 7 21 21 36 14 0 0 29 50 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 35 42 15 4 4 0 0 77 8 26
2020 Scientific and Professional 12 50 19 13 6 0 0 62 19 52
2020 Administration and Foreign Services 20 43 22 8 2 4 0 66 11 49
2020 Technical 16 48 16 10 8 0 2 66 18 62
2020 Administrative Support 24 42 12 15 6 1 0 67 21 67
2020 Operational 22 28 11 28 11 0 0 50 39 18
2020 Other occupational category 37 26 5 21 5 5 0 67 28 19
2019 Scientific and Professional 12 33 21 24 9 0 0 45 33 33
2019 Administration and Foreign Services 15 43 19 11 8 4 0 60 20 27
2019 Technical 8 45 20 12 16 0 0 53 28 26
2019 Administrative Support 23 33 11 22 11 0 0 56 33 53
2019 Other occupational category 0 21 29 36 14 0 0 21 50 14
2018 Scientific and Professional 6 61 22 6 0 6 0 71 6 18
2018 Administration and Foreign Services 21 49 8 15 0 5 3 75 17 39
2018 Technical 18 46 7 18 0 7 4 72 20 28
2018 Administrative Support 27 38 13 13 8 0 2 66 21 48
2018 Operational 25 50 20 5 0 0 0 75 5 20
2017 Executive 31 31 12 6 15 5 0 65 22 19
2017 Scientific and Professional 15 52 18 11 0 4 0 70 11 27
2017 Administration and Foreign Services 24 53 3 14 3 1 2 80 17 66
2017 Technical 7 49 27 14 0 3 0 58 14 30
2017 Administrative Support 25 36 12 16 6 6 0 65 23 51
2017 Operational 7 61 13 12 7 0 0 68 19 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 35 31 0 4 4 0 64 4 26
2020 Scientific and Professional 12 61 14 14 0 0 0 73 14 51
2020 Administration and Foreign Services 16 47 27 10 0 0 0 63 10 49
2020 Technical 21 53 13 10 3 0 0 74 13 62
2020 Administrative Support 32 32 21 11 3 0 2 65 14 66
2020 Operational 29 29 12 29 0 0 0 59 29 17
2020 Other occupational category 21 53 16 11 0 0 0 74 11 19
2019 Scientific and Professional 6 42 21 18 12 0 0 48 30 33
2019 Administration and Foreign Services 19 23 31 23 4 0 0 42 27 27
2019 Technical 8 53 20 16 4 0 0 61 20 26
2019 Administrative Support 19 38 21 12 10 0 0 57 22 53
2019 Other occupational category 21 14 14 36 7 7 0 38 46 14
2018 Scientific and Professional 6 44 39 6 6 0 0 50 11 18
2018 Administration and Foreign Services 23 49 15 10 0 3 0 74 11 39
2018 Technical 27 50 13 10 0 0 0 77 10 30
2018 Administrative Support 31 23 29 13 4 0 0 54 17 48
2018 Operational 25 55 15 5 0 0 0 80 5 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 19 35 31 0 4 8 4 61 4 26
2020 Scientific and Professional 13 42 15 19 8 2 0 57 27 52
2020 Administration and Foreign Services 18 35 16 16 0 10 4 62 19 49
2020 Technical 11 32 32 5 11 8 0 47 18 62
2020 Administrative Support 16 33 19 15 10 4 1 52 27 67
2020 Operational 22 17 11 28 17 6 0 41 47 18
2020 Other occupational category 0 32 26 11 5 16 11 43 21 19
2019 Scientific and Professional 6 24 24 21 18 6 0 32 42 33
2019 Administration and Foreign Services 16 8 34 27 4 11 0 27 34 27
2019 Technical 8 25 36 12 16 4 0 34 29 26
2019 Administrative Support 18 23 13 32 11 2 1 42 45 53
2019 Other occupational category 0 14 36 7 21 14 7 18 36 14
2018 Scientific and Professional 0 33 39 11 0 17 0 40 13 18
2018 Administration and Foreign Services 3 33 23 18 5 13 5 44 28 39
2018 Technical 7 33 23 13 13 10 0 44 30 30
2018 Administrative Support 13 21 23 21 11 11 0 38 36 47
2018 Operational 10 40 20 15 0 15 0 59 18 20
2017 Executive 15 26 5 11 22 21 0 52 41 19
2017 Scientific and Professional 23 26 30 7 4 7 4 54 12 27
2017 Administration and Foreign Services 9 37 23 16 6 8 1 50 24 66
2017 Technical 14 30 26 21 7 3 0 45 28 30
2017 Administrative Support 12 21 21 21 6 16 2 41 33 51
2017 Operational 7 47 20 15 12 0 0 53 27 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 8 36 40 8 8 0 0 44 16 25
2020 Scientific and Professional 12 17 31 19 21 0 0 29 40 52
2020 Administration and Foreign Services 8 16 35 29 12 0 0 24 41 49
2020 Technical 11 31 27 13 13 5 0 44 27 62
2020 Administrative Support 7 24 25 13 22 6 1 34 39 67
2020 Operational 22 11 22 17 28 0 0 33 44 18
2020 Other occupational category 0 26 26 21 5 11 11 33 33 19
2019 Scientific and Professional 0 12 21 39 27 0 0 12 67 33
2019 Administration and Foreign Services 4 8 31 34 19 4 0 13 56 27
2019 Technical 0 12 36 33 20 0 0 12 53 26
2019 Administrative Support 7 16 20 19 36 2 0 23 56 53
2019 Other occupational category 0 14 29 36 14 7 0 15 54 14
2018 Scientific and Professional 0 17 22 56 6 0 0 17 61 18
2018 Administration and Foreign Services 8 23 31 18 18 3 0 32 37 39
2018 Technical 10 20 27 30 10 3 0 31 41 30
2018 Administrative Support 17 23 11 30 15 4 0 42 47 47
2018 Operational 5 25 25 30 10 5 0 32 42 20
2017 Executive 5 47 17 15 16 0 0 52 31 19
2017 Scientific and Professional 11 37 30 15 7 0 0 48 22 27
2017 Administration and Foreign Services 4 32 23 21 15 3 1 38 38 66
2017 Technical 14 21 36 30 0 0 0 34 30 30
2017 Administrative Support 10 32 14 23 10 12 0 47 38 51
2017 Operational 7 26 22 26 19 0 0 33 45 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 31 23 12 12 0 8 50 25 26
2020 Scientific and Professional 8 19 21 25 23 0 4 28 50 52
2020 Administration and Foreign Services 4 31 20 20 18 2 4 37 41 49
2020 Technical 8 26 21 21 16 2 6 37 40 62
2020 Administrative Support 3 21 33 13 28 1 0 24 42 67
2020 Operational 33 11 17 22 17 0 0 44 39 18
2020 Other occupational category 11 21 21 32 0 0 16 38 38 19
2019 Scientific and Professional 0 21 15 27 36 0 0 21 64 33
2019 Administration and Foreign Services 4 8 31 15 42 0 0 12 57 27
2019 Technical 0 12 24 29 24 8 4 13 60 26
2019 Administrative Support 2 26 9 22 38 2 1 29 61 53
2019 Other occupational category 7 36 29 21 7 0 0 43 29 14
2018 Scientific and Professional 6 22 11 22 39 0 0 28 61 18
2018 Administration and Foreign Services 5 23 10 26 28 3 5 31 58 39
2018 Technical 7 27 23 23 17 3 0 34 41 30
2018 Administrative Support 11 17 17 23 21 4 6 31 50 47
2018 Operational 5 15 20 30 15 5 10 24 53 20
2017 Executive 15 25 26 24 10 0 0 40 34 19
2017 Scientific and Professional 7 30 18 15 26 0 4 39 42 27
2017 Administration and Foreign Services 6 26 15 29 13 4 6 36 47 66
2017 Technical 10 24 23 29 10 0 3 35 41 30
2017 Administrative Support 6 22 33 14 18 8 0 30 34 51
2017 Operational 7 32 28 0 34 0 0 39 34 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 62 27 8 0 0 0 4 92 0 26
2020 Scientific and Professional 44 33 13 0 2 2 6 83 2 52
2020 Administration and Foreign Services 69 12 8 4 2 2 2 85 6 49
2020 Technical 60 19 10 5 3 0 3 82 8 62
2020 Administrative Support 54 25 10 1 3 0 6 84 5 67
2020 Operational 56 17 22 6 0 0 0 72 6 18
2020 Other occupational category 53 32 0 0 5 5 5 94 6 19
2019 Scientific and Professional 39 42 12 0 0 3 3 87 0 33
2019 Administration and Foreign Services 54 15 11 0 8 0 11 78 9 27
2019 Technical 43 21 20 4 4 0 8 70 9 26
2019 Administrative Support 50 19 23 2 1 0 4 72 3 53
2019 Other occupational category 57 29 7 0 0 0 7 92 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 62 19 12 0 4 0 4 84 4 26
2020 Scientific and Professional 40 17 17 12 6 0 8 63 19 52
2020 Administration and Foreign Services 41 22 18 10 4 2 2 66 15 49
2020 Technical 39 26 24 2 2 2 6 70 4 62
2020 Administrative Support 39 24 10 9 9 1 7 69 20 67
2020 Operational 22 28 22 6 11 6 6 56 19 18
2020 Other occupational category 53 32 0 0 5 5 5 94 6 19
2019 Scientific and Professional 24 24 27 15 3 6 0 52 19 33
2019 Administration and Foreign Services 20 27 11 11 15 0 15 55 32 27
2019 Technical 32 28 28 9 4 0 0 59 13 26
2019 Administrative Support 27 27 20 9 12 0 5 57 22 53
2019 Other occupational category 36 7 29 14 0 7 7 50 17 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 4 4 0 4 12 4 91 5 26
2020 Scientific and Professional 65 16 4 6 0 4 6 89 7 51
2020 Administration and Foreign Services 76 6 4 0 4 8 2 91 5 49
2020 Technical 68 19 2 0 2 2 8 96 2 62
2020 Administrative Support 63 13 6 4 1 7 4 86 7 67
2020 Operational 61 17 0 0 11 0 11 88 13 18
2020 Other occupational category 79 5 0 0 0 0 16 100 0 19
2019 Scientific and Professional 50 19 13 3 3 6 6 79 7 32
2019 Administration and Foreign Services 58 11 0 8 0 11 11 90 10 27
2019 Technical 67 13 4 8 0 0 8 87 9 26
2019 Administrative Support 68 11 3 2 4 6 6 90 7 53
2019 Other occupational category 86 0 0 0 0 7 7 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 77 4 0 0 0 4 15 100 0 26
2020 Scientific and Professional 71 13 0 2 0 0 13 98 2 52
2020 Administration and Foreign Services 76 8 4 0 2 4 6 93 2 49
2020 Technical 65 21 3 2 0 0 10 95 2 62
2020 Administrative Support 61 14 8 2 2 5 11 88 4 66
2020 Operational 61 17 6 0 0 6 11 93 0 18
2020 Other occupational category 58 11 11 5 0 11 5 81 6 19
2019 Scientific and Professional 70 9 0 0 0 6 15 100 0 33
2019 Administration and Foreign Services 69 11 4 0 0 0 15 95 0 27
2019 Technical 79 5 12 0 0 0 4 88 0 26
2019 Administrative Support 70 12 1 0 2 2 12 96 2 51
2019 Other occupational category 93 0 0 0 0 0 7 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 31 46 15 0 4 4 0 80 4 26
2020 Scientific and Professional 14 41 25 16 0 4 0 57 16 51
2020 Administration and Foreign Services 12 47 27 10 2 2 0 60 13 49
2020 Technical 18 48 16 6 3 6 2 72 11 62
2020 Administrative Support 18 27 33 17 3 2 0 46 20 66
2020 Operational 17 33 33 11 0 6 0 53 12 18
2020 Other occupational category 37 42 5 16 0 0 0 79 16 19
2019 Scientific and Professional 6 31 28 28 6 0 0 38 34 32
2019 Administration and Foreign Services 12 27 23 27 8 4 0 41 36 27
2019 Technical 16 24 24 21 12 4 0 41 34 26
2019 Administrative Support 13 37 28 18 4 0 0 50 22 53
2019 Other occupational category 14 36 21 21 0 0 7 54 23 14
2018 Scientific and Professional 6 28 44 11 6 6 0 35 18 18
2018 Administration and Foreign Services 10 41 23 8 5 13 0 59 15 39
2018 Technical 3 27 43 27 0 0 0 30 27 30
2018 Administrative Support 23 25 21 21 6 4 0 50 28 48
2018 Operational 10 55 35 0 0 0 0 65 0 20
2017 Executive 21 52 18 10 0 0 0 72 10 19
2017 Scientific and Professional 11 56 15 8 7 4 0 69 16 27
2017 Administration and Foreign Services 14 46 21 14 3 3 0 61 17 66
2017 Technical 3 57 23 3 3 7 3 67 8 30
2017 Administrative Support 14 31 35 8 8 2 2 47 16 51
2017 Operational 0 47 39 7 7 0 0 47 13 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 31 38 23 8 0 0 0 69 8 26
2020 Scientific and Professional 10 60 19 6 6 0 0 69 12 52
2020 Administration and Foreign Services 22 49 20 6 2 0 0 71 8 49
2020 Technical 26 50 15 5 3 2 0 77 8 62
2020 Administrative Support 28 36 16 15 4 0 0 64 19 67
2020 Operational 17 33 17 28 6 0 0 50 33 18
2020 Other occupational category 26 53 11 11 0 0 0 79 11 19
2019 Scientific and Professional 18 45 27 6 0 3 0 66 6 33
2019 Administration and Foreign Services 23 47 15 4 11 0 0 69 15 27
2019 Technical 21 47 12 8 12 0 0 67 21 25
2019 Administrative Support 21 47 17 9 6 0 0 68 15 52
2019 Other occupational category 29 64 0 7 0 0 0 93 7 14
2018 Scientific and Professional 33 50 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 26 49 15 10 0 0 0 74 10 39
2018 Technical 47 30 23 0 0 0 0 77 0 30
2018 Administrative Support 34 45 9 11 2 0 0 79 13 47
2018 Operational 40 40 15 0 0 5 0 84 0 20
2017 Executive 10 63 5 22 0 0 0 73 22 19
2017 Scientific and Professional 26 63 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 33 51 6 10 0 0 0 84 10 66
2017 Technical 17 63 17 3 0 0 0 80 3 30
2017 Administrative Support 35 41 10 8 4 2 0 78 12 51
2017 Operational 47 21 20 12 0 0 0 68 12 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 54 23 0 8 0 0 69 8 26
2020 Scientific and Professional 23 48 13 13 2 0 0 71 15 52
2020 Administration and Foreign Services 27 37 22 6 4 4 0 66 11 49
2020 Technical 24 47 16 10 3 0 0 71 13 62
2020 Administrative Support 27 42 15 6 9 1 0 70 15 67
2020 Operational 17 39 6 28 6 6 0 59 35 18
2020 Other occupational category 21 47 21 5 5 0 0 68 11 19
2019 Scientific and Professional 24 48 15 12 0 0 0 73 12 33
2019 Administration and Foreign Services 28 42 8 8 11 4 0 72 20 27
2019 Technical 32 45 16 4 0 4 0 79 4 26
2019 Administrative Support 29 37 22 7 4 0 0 67 11 52
2019 Other occupational category 21 57 14 7 0 0 0 79 7 14
2018 Scientific and Professional 22 61 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 46 44 3 3 3 3 0 92 5 39
2018 Technical 37 47 10 0 0 7 0 89 0 30
2018 Administrative Support 37 39 11 7 4 2 0 78 11 46
2018 Operational 45 40 15 0 0 0 0 85 0 20
2017 Executive 0 77 23 0 0 0 0 77 0 19
2017 Scientific and Professional 37 52 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 34 50 6 10 0 0 0 84 10 66
2017 Technical 30 48 19 0 0 3 0 81 0 30
2017 Administrative Support 30 45 12 4 10 0 0 75 14 51
2017 Operational 34 20 26 13 6 0 0 55 19 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 58 12 8 4 4 0 76 12 26
2020 Scientific and Professional 31 41 14 10 4 0 0 73 14 51
2020 Administration and Foreign Services 29 53 10 4 4 0 0 82 8 49
2020 Technical 26 50 13 5 5 0 2 77 10 62
2020 Administrative Support 27 49 12 3 9 0 0 76 12 67
2020 Operational 17 44 6 22 11 0 0 61 33 18
2020 Other occupational category 26 53 5 16 0 0 0 79 16 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 35 54 0 0 4 4 4 96 4 26
2020 Scientific and Professional 37 46 6 6 4 2 0 84 10 52
2020 Administration and Foreign Services 43 51 4 0 0 2 0 96 0 49
2020 Technical 32 40 15 6 2 5 0 76 8 62
2020 Administrative Support 39 39 7 7 6 0 1 79 14 67
2020 Operational 33 39 17 6 0 6 0 76 6 18
2020 Other occupational category 42 37 0 5 0 5 11 94 6 19

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 35 4 4 0 0 0 92 4 26
2020 Scientific and Professional 35 52 8 6 0 0 0 87 6 52
2020 Administration and Foreign Services 41 51 6 2 0 0 0 92 2 49
2020 Technical 27 63 8 0 2 0 0 90 2 62
2020 Administrative Support 43 36 13 6 1 0 0 79 7 67
2020 Operational 50 33 6 6 6 0 0 83 11 18
2020 Other occupational category 53 37 0 11 0 0 0 89 11 19
2019 Scientific and Professional 24 64 6 6 0 0 0 88 6 33
2019 Administration and Foreign Services 28 53 8 8 4 0 0 81 11 27
2019 Technical 28 49 12 8 4 0 0 76 12 26
2019 Administrative Support 33 48 12 6 2 0 0 80 8 53
2019 Other occupational category 36 50 14 0 0 0 0 86 0 14
2018 Scientific and Professional 22 56 22 0 0 0 0 78 0 18
2018 Administration and Foreign Services 33 56 10 0 0 0 0 90 0 39
2018 Technical 33 57 10 0 0 0 0 90 0 30
2018 Administrative Support 40 40 11 4 4 0 0 81 9 47
2018 Operational 40 55 5 0 0 0 0 95 0 20
2017 Executive 27 49 7 17 0 0 0 76 17 18
2017 Scientific and Professional 37 52 11 0 0 0 0 89 0 27
2017 Administration and Foreign Services 36 54 6 3 0 0 0 91 3 66
2017 Technical 30 60 6 0 3 0 0 90 3 30
2017 Administrative Support 39 55 4 0 2 0 0 94 2 51
2017 Operational 41 53 0 7 0 0 0 93 7 15

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 38 38 8 8 0 8 0 83 8 26
2020 Scientific and Professional 20 41 24 10 6 0 0 61 16 51
2020 Administration and Foreign Services 31 41 20 6 2 0 0 71 8 49
2020 Technical 19 50 19 10 2 0 0 69 11 62
2020 Administrative Support 31 33 19 7 9 0 0 64 16 67
2020 Operational 33 33 17 11 6 0 0 67 17 18
2020 Other occupational category 32 47 5 16 0 0 0 79 16 19
2019 Scientific and Professional 6 33 21 33 6 0 0 39 39 33
2019 Administration and Foreign Services 11 20 42 15 11 0 0 31 27 27
2019 Technical 16 34 25 21 4 0 0 51 25 25
2019 Administrative Support 22 27 22 18 12 0 0 48 30 53
2019 Other occupational category 21 36 29 7 7 0 0 57 14 14
2018 Scientific and Professional 11 50 22 17 0 0 0 61 17 18
2018 Administration and Foreign Services 18 38 33 10 0 0 0 56 10 39
2018 Technical 23 60 17 0 0 0 0 83 0 30
2018 Administrative Support 22 43 17 9 9 0 0 65 17 46
2018 Operational 30 45 20 5 0 0 0 75 5 20
2017 Executive 31 36 28 5 0 0 0 67 5 19
2017 Scientific and Professional 23 45 18 15 0 0 0 67 15 27
2017 Administration and Foreign Services 32 45 12 9 1 0 0 77 11 66
2017 Technical 21 53 23 3 0 0 0 74 3 30
2017 Administrative Support 29 29 30 8 2 2 0 60 10 51
2017 Operational 13 41 27 13 7 0 0 53 20 15

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 50 12 15 0 0 0 73 15 26
2020 Scientific and Professional 19 42 19 15 4 0 0 62 19 52
2020 Administration and Foreign Services 27 47 18 4 4 0 0 73 8 49
2020 Technical 18 45 19 15 3 0 0 63 18 62
2020 Administrative Support 28 34 21 10 6 0 0 63 16 67
2020 Operational 33 28 17 22 0 0 0 61 22 18
2020 Other occupational category 37 47 5 11 0 0 0 84 11 19
2019 Scientific and Professional 3 36 24 30 6 0 0 39 36 33
2019 Administration and Foreign Services 8 43 31 11 8 0 0 50 19 27
2019 Technical 12 29 28 24 8 0 0 41 32 26
2019 Administrative Support 19 31 19 25 6 0 0 50 31 53
2019 Other occupational category 14 43 21 7 14 0 0 57 21 14
2018 Scientific and Professional 6 61 11 22 0 0 0 67 22 18
2018 Administration and Foreign Services 10 51 28 8 3 0 0 62 10 39
2018 Technical 20 50 20 10 0 0 0 70 10 30
2018 Administrative Support 23 45 19 11 2 0 0 68 13 47
2018 Operational 30 50 10 10 0 0 0 80 10 20
2017 Executive 21 41 23 16 0 0 0 62 16 19
2017 Scientific and Professional 19 48 23 11 0 0 0 66 11 27
2017 Administration and Foreign Services 27 50 11 12 0 0 0 77 12 66
2017 Technical 21 57 19 3 0 0 0 77 3 30
2017 Administrative Support 26 43 20 8 2 2 0 70 10 51
2017 Operational 19 34 19 21 7 0 0 53 28 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 23 8 4 4 4 0 84 8 26
2020 Scientific and Professional 21 44 23 6 2 4 0 68 8 52
2020 Administration and Foreign Services 39 37 18 2 2 2 0 77 4 49
2020 Technical 44 27 16 3 5 5 0 75 8 62
2020 Administrative Support 37 25 21 6 4 4 1 67 11 67
2020 Operational 44 39 6 0 6 6 0 88 6 18
2020 Other occupational category 58 26 5 0 0 5 5 94 0 19
2019 Scientific and Professional 15 36 21 18 6 3 0 53 25 33
2019 Administration and Foreign Services 31 23 11 23 11 0 0 54 34 27
2019 Technical 16 33 28 20 0 4 0 51 21 26
2019 Administrative Support 24 40 16 3 12 4 0 67 16 53
2019 Other occupational category 36 29 21 0 7 7 0 69 8 14
2018 Scientific and Professional 33 33 22 6 6 0 0 67 11 18
2018 Administration and Foreign Services 26 36 18 8 3 10 0 69 11 39
2018 Technical 37 40 10 10 0 0 3 79 10 30
2018 Administrative Support 28 36 19 2 9 6 0 68 11 47
2018 Operational 35 40 10 10 5 0 0 75 15 20
2017 Executive 41 36 7 11 0 5 0 81 12 19
2017 Scientific and Professional 34 33 19 11 4 0 0 66 15 27
2017 Administration and Foreign Services 41 36 12 6 0 3 1 81 7 66
2017 Technical 41 37 15 3 0 3 0 81 4 30
2017 Administrative Support 29 39 8 4 6 14 0 79 11 51
2017 Operational 19 26 28 8 13 7 0 48 23 15
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Executive 12 65 23 26
2020 Scientific and Professional 12 46 42 52
2020 Administration and Foreign Services 18 63 18 49
2020 Technical 15 61 24 62
2020 Administrative Support 13 49 37 67
2020 Operational 17 61 22 18
2020 Other occupational category 5 84 11 19
2019 Scientific and Professional 18 52 30 33
2019 Administration and Foreign Services 31 39 31 27
2019 Technical 16 45 39 26
2019 Administrative Support 12 57 30 53
2019 Other occupational category 14 57 29 14
2018 Scientific and Professional 28 50 22 18
2018 Administration and Foreign Services 21 36 44 39
2018 Technical 10 50 40 30
2018 Administrative Support 13 56 31 48
2018 Operational 15 65 20 20
2017 Executive 28 56 16 19
2017 Scientific and Professional 7 55 37 27
2017 Administration and Foreign Services 16 59 26 65
2017 Technical 7 75 19 30
2017 Administrative Support 14 57 30 51
2017 Operational 13 66 21 15

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Administration and Foreign Services 42 19 0 29 0 9 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Technical 8 92 61
2020 Administrative Support 11 89 66
2019 Executive 0 100 13
2019 Scientific and Professional 15 85 33
2019 Administrative Support 11 89 53
2018 Executive 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 8 38 23 4 4 19 4 60 10 26
2020 Scientific and Professional 10 25 25 8 4 29 0 49 16 52
2020 Administration and Foreign Services 14 18 20 4 2 35 6 55 10 49
2020 Technical 8 26 26 5 8 23 5 47 18 62
2020 Administrative Support 7 25 22 9 6 19 10 47 21 67
2020 Operational 11 11 33 17 11 11 6 27 33 18
2020 Other occupational category 11 16 26 5 5 26 11 42 17 19
2019 Scientific and Professional 0 15 18 12 15 33 6 25 45 33
2019 Administration and Foreign Services 8 24 15 0 15 31 8 51 25 27
2019 Technical 12 5 28 12 16 20 8 24 38 26
2019 Administrative Support 10 10 33 8 13 18 9 27 29 53
2019 Other occupational category 7 14 36 0 14 29 0 30 20 14
2018 Scientific and Professional 6 22 33 11 6 22 0 36 21 18
2018 Administration and Foreign Services 13 26 15 5 3 31 8 63 13 39
2018 Technical 7 13 33 13 7 23 3 27 27 30
2018 Administrative Support 2 21 19 13 13 23 10 34 38 48
2018 Operational 5 20 40 5 0 25 5 36 7 20
2017 Executive 5 41 0 15 17 22 0 59 41 19
2017 Scientific and Professional 4 26 19 22 4 15 11 40 34 27
2017 Administration and Foreign Services 15 21 18 6 3 28 7 57 15 66
2017 Technical 7 23 32 7 3 24 3 42 14 30
2017 Administrative Support 12 18 14 6 2 47 2 58 15 51
2017 Operational 0 7 47 7 12 21 7 9 26 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 19 54 12 4 4 8 0 79 8 26
2020 Scientific and Professional 13 44 25 8 2 8 0 63 10 52
2020 Administration and Foreign Services 22 37 29 8 0 4 0 62 9 49
2020 Technical 11 40 26 13 2 6 2 56 16 62
2020 Administrative Support 18 43 13 10 6 7 1 67 18 67
2020 Operational 22 17 33 11 17 0 0 39 28 18
2020 Other occupational category 21 26 21 5 5 21 0 60 13 19
2019 Scientific and Professional 0 21 39 12 6 21 0 27 23 33
2019 Administration and Foreign Services 16 27 23 11 4 19 0 53 19 27
2019 Technical 20 33 16 12 12 8 0 57 26 26
2019 Administrative Support 19 29 26 12 4 6 4 54 17 53
2019 Other occupational category 7 36 21 14 7 14 0 50 25 14
2018 Scientific and Professional 11 28 22 22 6 11 0 44 31 18
2018 Administration and Foreign Services 15 44 18 8 3 10 3 68 12 39
2018 Technical 17 37 23 7 7 10 0 59 15 30
2018 Administrative Support 17 38 21 6 10 8 0 59 18 48
2018 Operational 20 50 20 0 0 10 0 78 0 20
2017 Executive 5 52 11 15 12 6 0 60 29 19
2017 Scientific and Professional 15 37 23 18 4 4 0 54 23 27
2017 Administration and Foreign Services 23 38 20 3 4 12 0 69 8 66
2017 Technical 10 51 25 7 0 7 0 65 7 30
2017 Administrative Support 16 49 14 0 2 19 0 81 2 51
2017 Operational 14 19 13 13 12 21 7 46 36 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Operational 0 100 18
2020 Other occupational category 0 100 19
2019 Executive 0 100 13
2019 Other occupational category 0 100 13
2018 Executive 0 100 13
2018 Scientific and Professional 0 100 18
2018 Administrative Support 10 90 48
2018 Operational 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 35 27 8 4 19 4 50 15 26
2020 Scientific and Professional 8 31 17 12 2 31 0 56 19 52
2020 Administration and Foreign Services 14 16 18 6 2 39 4 54 14 49
2020 Technical 7 26 26 7 3 25 7 48 14 61
2020 Administrative Support 12 22 27 7 6 18 7 46 18 67
2020 Operational 11 11 33 11 6 17 11 31 23 18
2020 Other occupational category 11 11 37 0 0 37 5 36 0 19
2019 Scientific and Professional 3 18 24 6 6 36 6 37 21 33
2019 Administration and Foreign Services 16 13 24 8 4 28 8 44 19 26
2019 Technical 12 13 39 0 8 16 12 35 11 26
2019 Administrative Support 14 13 26 9 5 23 9 40 21 53
2019 Other occupational category 7 0 64 0 0 29 0 10 0 14
2018 Scientific and Professional 6 11 44 0 0 39 0 27 0 18
2018 Administration and Foreign Services 13 18 23 0 3 33 10 55 5 39
2018 Technical 21 29 21 0 0 25 4 70 0 28
2018 Administrative Support 6 19 17 13 2 35 8 44 26 48
2018 Operational 25 15 30 0 0 30 0 57 0 20
2017 Executive 5 41 0 5 7 42 0 80 20 19
2017 Scientific and Professional 7 26 23 4 7 18 15 49 17 27
2017 Administration and Foreign Services 8 20 20 4 0 38 11 53 9 66
2017 Technical 7 30 29 3 0 31 0 54 5 30
2017 Administrative Support 12 22 16 2 6 41 2 59 14 51
2017 Operational 15 7 40 6 7 20 7 29 17 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 54 15 8 4 4 0 72 12 26
2020 Scientific and Professional 13 48 12 21 0 6 0 65 22 52
2020 Administration and Foreign Services 29 35 22 6 0 8 0 69 7 49
2020 Technical 19 39 29 5 3 5 0 61 8 62
2020 Administrative Support 19 43 18 9 4 6 0 67 14 67
2020 Operational 17 33 28 11 6 6 0 53 18 18
2020 Other occupational category 21 32 21 5 0 21 0 67 7 19
2019 Scientific and Professional 3 30 30 9 6 18 3 42 19 33
2019 Administration and Foreign Services 19 31 19 8 4 19 0 62 14 27
2019 Technical 20 33 24 8 4 8 4 60 13 26
2019 Administrative Support 19 33 22 6 2 14 4 63 10 53
2018 Scientific and Professional 17 39 17 11 0 17 0 67 13 18
2018 Administration and Foreign Services 23 41 15 0 3 18 0 78 3 39
2018 Technical 30 37 17 0 0 13 3 80 0 30
2018 Administrative Support 17 42 17 10 4 10 0 65 16 48
2018 Operational 30 35 20 0 0 15 0 76 0 20
2017 Executive 5 62 10 0 7 16 0 80 8 19
2017 Scientific and Professional 19 48 22 4 4 4 0 70 8 27
2017 Administration and Foreign Services 27 40 14 3 1 15 0 79 5 66
2017 Technical 14 57 19 3 0 7 0 76 4 30
2017 Administrative Support 24 41 14 6 4 12 0 73 11 51
2017 Operational 21 20 20 13 7 13 7 52 24 15
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 15 8 0 4 0 0 88 4 26
2020 Scientific and Professional 63 13 13 8 0 0 2 78 8 52
2020 Administration and Foreign Services 51 24 6 10 6 0 2 77 17 49
2020 Technical 18 23 37 10 11 0 2 41 21 62
2020 Administrative Support 54 22 9 6 9 0 0 76 15 67
2020 Operational 50 17 22 11 0 0 0 67 11 18
2020 Other occupational category 84 16 0 0 0 0 0 100 0 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 60 28 12 0 0 0 0 88 0 25
2020 Scientific and Professional 56 21 15 6 2 0 0 77 8 52
2020 Administration and Foreign Services 51 29 14 4 2 0 0 80 6 49
2020 Technical 47 32 15 2 2 0 3 82 3 62
2020 Administrative Support 37 25 19 10 4 1 1 65 15 67
2020 Operational 56 22 6 17 0 0 0 78 17 18
2020 Other occupational category 58 32 0 5 5 0 0 89 11 19
2019 Scientific and Professional 36 27 36 0 0 0 0 64 0 33
2019 Administration and Foreign Services 31 31 15 11 8 0 4 64 20 27
2019 Technical 51 25 12 4 8 0 0 76 12 26
2019 Administrative Support 26 28 17 17 12 0 0 54 29 53
2019 Other occupational category 14 36 21 21 7 0 0 50 29 14
2018 Scientific and Professional 50 28 11 0 11 0 0 78 11 18
2018 Administration and Foreign Services 21 28 31 10 3 5 3 53 14 39
2018 Technical 27 27 33 10 3 0 0 53 13 30
2018 Administrative Support 28 26 30 9 6 0 2 54 15 47
2018 Operational 30 35 15 5 0 0 15 76 6 20
2017 Executive 48 26 5 10 11 0 0 74 21 19
2017 Scientific and Professional 29 45 18 4 4 0 0 74 8 27
2017 Administration and Foreign Services 23 37 20 7 5 3 4 66 13 66
2017 Technical 34 20 36 3 3 0 3 55 7 30
2017 Administrative Support 23 16 26 19 12 2 2 41 32 51
2017 Operational 42 26 12 13 7 0 0 68 20 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 23 27 31 19 0 0 23 50 26
2020 Scientific and Professional 13 21 37 19 10 0 0 35 29 52
2020 Administration and Foreign Services 16 24 37 14 8 0 0 41 22 49
2020 Technical 10 37 31 8 15 0 0 47 23 62
2020 Administrative Support 16 28 28 13 13 0 0 45 27 67
2020 Operational 22 17 17 39 6 0 0 39 44 18
2020 Other occupational category 11 21 37 16 16 0 0 32 32 19
2019 Scientific and Professional 18 24 30 21 6 0 0 42 27 33
2019 Administration and Foreign Services 8 27 34 19 12 0 0 34 31 27
2019 Technical 4 24 36 29 8 0 0 28 37 26
2019 Administrative Support 16 10 24 15 35 0 0 26 50 53
2019 Other occupational category 7 43 21 29 0 0 0 50 29 14
2018 Scientific and Professional 0 22 61 17 0 0 0 22 17 18
2018 Administration and Foreign Services 3 18 33 23 23 0 0 21 46 39
2018 Technical 7 23 37 17 17 0 0 30 33 30
2018 Administrative Support 6 23 30 17 23 0 0 30 40 47
2018 Operational 10 25 45 15 5 0 0 35 20 20
2017 Executive 0 12 32 25 31 0 0 12 56 19
2017 Scientific and Professional 11 34 26 22 7 0 0 45 29 27
2017 Administration and Foreign Services 11 23 36 17 12 1 0 34 29 66
2017 Technical 10 19 37 27 7 0 0 29 34 30
2017 Administrative Support 8 23 37 20 10 2 0 32 30 51
2017 Operational 0 34 26 13 27 0 0 34 40 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 27 42 12 8 0 0 38 19 26
2020 Scientific and Professional 17 29 31 21 2 0 0 46 23 52
2020 Administration and Foreign Services 22 35 27 10 6 0 0 57 16 49
2020 Technical 18 35 29 6 11 0 0 53 18 62
2020 Administrative Support 25 30 25 9 10 0 0 55 19 67
2020 Operational 28 17 17 33 6 0 0 44 39 18
2020 Other occupational category 26 16 53 0 5 0 0 42 5 19
2019 Scientific and Professional 18 30 18 27 6 0 0 48 33 33
2019 Administration and Foreign Services 11 42 23 8 16 0 0 53 24 27
2019 Technical 4 37 36 12 12 0 0 41 24 26
2019 Administrative Support 14 23 22 25 16 0 0 37 40 53
2019 Other occupational category 21 36 21 14 7 0 0 57 21 14
2018 Scientific and Professional 0 39 33 28 0 0 0 39 28 18
2018 Administration and Foreign Services 10 15 41 23 10 0 0 26 33 39
2018 Technical 10 41 21 21 7 0 0 52 28 29
2018 Administrative Support 13 28 28 15 17 0 0 40 32 47
2018 Operational 30 15 35 20 0 0 0 45 20 20
2017 Executive 0 28 31 15 21 0 5 29 38 19
2017 Scientific and Professional 19 23 23 30 4 0 0 42 34 26
2017 Administration and Foreign Services 14 29 29 15 10 2 0 44 26 65
2017 Technical 10 29 24 23 14 0 0 40 36 30
2017 Administrative Support 8 36 36 16 4 0 0 44 20 50
2017 Operational 0 47 34 12 6 0 0 47 18 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 4 35 23 27 8 0 4 40 36 26
2020 Scientific and Professional 17 17 23 35 6 0 2 35 41 52
2020 Administration and Foreign Services 17 31 29 15 8 0 0 48 23 48
2020 Technical 11 35 24 11 15 2 2 48 27 62
2020 Administrative Support 28 24 21 18 9 0 0 52 27 67
2020 Operational 28 0 11 50 11 0 0 28 61 18
2020 Other occupational category 16 21 37 11 16 0 0 37 26 19
2019 Scientific and Professional 6 30 33 21 9 0 0 36 30 33
2019 Administration and Foreign Services 19 15 27 27 12 0 0 34 39 27
2019 Technical 8 24 20 33 12 0 4 33 47 26
2019 Administrative Support 23 8 22 10 37 0 0 31 47 52
2019 Other occupational category 7 14 21 36 14 0 7 23 54 14
2018 Scientific and Professional 0 33 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 8 15 28 26 18 0 5 24 46 39
2018 Technical 3 20 33 23 20 0 0 23 43 30
2018 Administrative Support 13 17 34 11 26 0 0 30 36 47
2018 Operational 15 25 20 20 10 0 10 44 33 20
2017 Executive 7 11 26 26 31 0 0 17 57 19
2017 Scientific and Professional 30 11 23 26 11 0 0 41 36 27
2017 Administration and Foreign Services 15 24 23 15 19 3 1 41 35 66
2017 Technical 14 30 24 16 13 0 3 45 30 30
2017 Administrative Support 14 20 27 23 14 0 2 34 38 51
2017 Operational 13 13 29 26 19 0 0 26 45 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 8 24 32 24 8 0 4 33 33 25
2020 Scientific and Professional 35 29 20 14 2 0 0 65 16 51
2020 Administration and Foreign Services 33 35 20 6 6 0 0 67 12 49
2020 Technical 42 31 13 6 3 0 5 76 10 62
2020 Administrative Support 39 33 20 3 5 0 0 73 8 66
2020 Operational 50 22 17 6 6 0 0 72 11 18
2020 Other occupational category 42 26 21 11 0 0 0 68 11 19
2019 Scientific and Professional 27 30 21 12 0 0 9 63 13 33
2019 Administration and Foreign Services 27 28 19 11 11 0 4 56 24 27
2019 Technical 43 37 12 8 0 0 0 80 8 26
2019 Administrative Support 33 19 23 9 13 0 2 53 23 53
2019 Other occupational category 43 21 14 14 0 0 7 69 15 14
2018 Scientific and Professional 39 44 11 0 0 0 6 88 0 18
2018 Administration and Foreign Services 18 36 26 15 3 0 3 55 18 39
2018 Technical 43 33 13 3 7 0 0 77 10 30
2018 Administrative Support 28 26 23 13 6 2 2 56 20 47
2018 Operational 35 25 35 5 0 0 0 60 5 20
2017 Executive 12 16 31 20 20 0 0 29 40 19
2017 Scientific and Professional 44 34 11 4 4 0 4 81 8 27
2017 Administration and Foreign Services 28 35 17 7 4 3 6 69 13 65
2017 Technical 30 29 27 6 3 0 3 62 10 30
2017 Administrative Support 31 30 17 12 0 2 8 68 13 51
2017 Operational 7 47 7 25 0 0 14 63 29 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 35 15 19 4 0 4 60 24 26
2020 Scientific and Professional 31 23 27 12 8 0 0 54 19 52
2020 Administration and Foreign Services 39 35 12 10 4 0 0 73 14 49
2020 Technical 37 29 18 11 5 0 0 66 16 62
2020 Administrative Support 34 31 16 10 7 0 0 66 18 67
2020 Operational 33 17 28 6 11 0 6 53 18 18
2020 Other occupational category 32 37 16 11 5 0 0 68 16 19
2019 Scientific and Professional 24 48 12 15 0 0 0 73 15 33
2019 Administration and Foreign Services 19 43 19 8 11 0 0 62 19 27
2019 Technical 24 29 32 8 8 0 0 53 16 26
2019 Administrative Support 18 27 24 14 17 0 0 45 31 53
2019 Other occupational category 36 21 36 7 0 0 0 57 7 14
2018 Scientific and Professional 22 50 17 6 6 0 0 72 11 18
2018 Administration and Foreign Services 23 23 31 15 8 0 0 46 23 39
2018 Technical 27 43 20 7 3 0 0 70 10 30
2018 Administrative Support 19 34 26 11 11 0 0 53 21 47
2018 Operational 25 40 25 10 0 0 0 65 10 20
2017 Executive 33 21 21 10 15 0 0 54 25 19
2017 Scientific and Professional 33 38 22 7 0 0 0 71 7 27
2017 Administration and Foreign Services 31 25 24 10 4 1 3 59 16 66
2017 Technical 26 37 17 17 3 0 0 63 21 30
2017 Administrative Support 28 37 23 6 4 0 2 66 10 51
2017 Operational 26 29 20 18 7 0 0 55 25 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 46 19 4 0 0 8 75 4 26
2020 Scientific and Professional 27 31 18 12 8 0 4 61 20 51
2020 Administration and Foreign Services 29 31 20 8 6 0 6 63 15 49
2020 Technical 27 26 23 13 8 0 3 55 22 62
2020 Administrative Support 31 25 19 9 4 0 10 63 15 67
2020 Operational 17 28 22 22 0 0 11 50 25 18
2020 Other occupational category 28 22 39 6 0 0 6 53 6 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 38 38 12 8 4 0 0 77 12 26
2020 Scientific and Professional 18 25 31 24 2 0 0 43 25 51
2020 Administration and Foreign Services 33 33 31 4 0 0 0 65 4 49
2020 Technical 31 26 32 6 3 2 0 57 10 62
2020 Administrative Support 19 42 27 9 3 0 0 61 12 67
2020 Operational 22 17 22 28 6 6 0 41 35 18
2020 Other occupational category 28 39 11 11 6 0 6 71 18 18
2019 Scientific and Professional 15 30 24 27 3 0 0 45 30 33
2019 Administration and Foreign Services 0 15 39 27 15 0 4 16 44 27
2019 Technical 12 37 28 8 16 0 0 49 24 26
2019 Administrative Support 15 22 36 19 6 2 0 38 25 53
2018 Scientific and Professional 6 39 44 11 0 0 0 44 11 18
2018 Administration and Foreign Services 10 28 21 33 8 0 0 38 41 39
2018 Technical 13 27 40 17 3 0 0 40 20 30
2018 Administrative Support 25 29 27 10 8 0 0 54 19 48
2018 Operational 20 40 30 10 0 0 0 60 10 20
2017 Executive 20 31 31 11 7 0 0 52 17 19
2017 Scientific and Professional 11 34 30 15 11 0 0 45 26 27
2017 Administration and Foreign Services 17 40 25 10 5 1 1 58 16 66
2017 Technical 22 40 31 6 0 0 0 63 6 30
2017 Administrative Support 17 34 31 4 10 2 2 53 14 51
2017 Operational 0 40 27 13 13 0 7 43 28 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 35 31 4 8 0 0 58 12 26
2020 Scientific and Professional 10 38 29 15 8 0 0 48 23 52
2020 Administration and Foreign Services 14 35 35 8 6 0 2 50 15 49
2020 Technical 23 31 27 15 3 2 0 54 18 62
2020 Administrative Support 24 37 21 10 7 0 0 61 18 67
2020 Operational 33 11 28 22 6 0 0 44 28 18
2020 Other occupational category 33 17 44 0 0 0 6 53 0 18
2019 Scientific and Professional 3 27 42 12 15 0 0 30 27 33
2019 Administration and Foreign Services 4 19 28 31 15 0 4 24 48 27
2019 Technical 8 21 32 32 8 0 0 29 39 26
2019 Administrative Support 13 18 21 33 16 0 0 31 48 53
2018 Scientific and Professional 0 61 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 8 18 28 28 18 0 0 26 46 39
2018 Technical 13 20 37 20 10 0 0 33 30 30
2018 Administrative Support 19 21 38 10 13 0 0 40 23 48
2018 Operational 20 25 40 10 5 0 0 45 15 20
2017 Executive 12 31 31 21 5 0 0 43 26 19
2017 Scientific and Professional 15 15 26 23 22 0 0 29 45 27
2017 Administration and Foreign Services 9 22 40 21 7 1 0 31 29 66
2017 Technical 17 34 33 13 3 0 0 51 17 30
2017 Administrative Support 10 33 32 10 12 2 2 45 22 51
2017 Operational 13 42 20 18 7 0 0 55 25 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 31 38 23 0 8 0 0 69 8 26
2020 Scientific and Professional 29 31 15 21 4 0 0 60 25 52
2020 Administration and Foreign Services 24 41 20 6 6 0 2 67 13 49
2020 Technical 32 35 21 10 2 0 0 68 11 62
2020 Administrative Support 28 31 22 9 9 0 0 60 18 67
2020 Operational 39 11 28 11 6 0 6 53 18 18
2020 Other occupational category 41 24 12 18 6 0 0 65 24 17
2019 Scientific and Professional 15 24 27 24 9 0 0 39 33 33
2019 Administration and Foreign Services 4 24 24 36 13 0 0 28 48 26
2019 Technical 12 33 24 24 4 0 4 47 29 26
2019 Administrative Support 18 23 23 25 11 0 0 41 36 52
2018 Scientific and Professional 17 33 22 22 6 0 0 50 28 18
2018 Administration and Foreign Services 15 23 21 28 13 0 0 38 41 39
2018 Technical 30 30 27 10 3 0 0 60 13 30
2018 Administrative Support 25 27 19 23 6 0 0 52 29 48
2018 Operational 25 25 35 10 5 0 0 50 15 20
2017 Executive 10 31 38 16 6 0 0 41 21 19
2017 Scientific and Professional 11 18 19 45 7 0 0 29 52 27
2017 Administration and Foreign Services 14 34 27 17 4 1 3 50 22 66
2017 Technical 31 40 17 13 0 0 0 70 13 30
2017 Administrative Support 23 33 20 12 8 2 2 59 20 51
2017 Operational 7 20 47 26 0 0 0 27 26 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 52 32 0 12 4 0 0 84 16 25
2020 Scientific and Professional 29 33 20 14 4 0 0 63 18 51
2020 Administration and Foreign Services 41 33 14 8 2 0 2 75 10 49
2020 Technical 42 34 15 10 0 0 0 76 10 62
2020 Administrative Support 31 28 18 12 11 0 0 58 23 65
2020 Operational 35 12 18 24 12 0 0 47 35 17
2020 Other occupational category 44 22 22 11 0 0 0 67 11 18
2019 Scientific and Professional 27 30 18 21 3 0 0 58 24 33
2019 Administration and Foreign Services 27 24 23 11 15 0 0 50 27 27
2019 Technical 28 33 24 8 8 0 0 61 16 26
2019 Administrative Support 32 27 17 15 8 0 0 59 23 52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 46 27 8 4 0 0 62 12 26
2020 Scientific and Professional 18 37 27 16 2 0 0 55 18 51
2020 Administration and Foreign Services 20 33 24 16 6 0 0 53 22 49
2020 Technical 26 35 24 11 3 0 0 61 15 62
2020 Administrative Support 33 19 27 16 3 0 1 53 20 67
2020 Operational 17 17 28 28 11 0 0 33 39 18
2020 Other occupational category 11 39 28 11 11 0 0 50 22 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 27 23 23 0 0 0 54 23 26
2020 Scientific and Professional 23 33 21 13 6 4 0 58 20 52
2020 Administration and Foreign Services 35 27 27 10 2 0 0 61 12 49
2020 Technical 26 31 27 11 5 0 0 56 16 62
2020 Administrative Support 31 30 15 18 6 0 0 61 24 67
2020 Operational 39 22 6 22 11 0 0 61 33 18
2020 Other occupational category 39 0 44 17 0 0 0 39 17 18
2019 Scientific and Professional 18 45 24 9 3 0 0 64 12 33
2019 Administration and Foreign Services 15 34 24 8 19 0 0 50 27 27
2019 Technical 8 37 28 16 12 0 0 45 28 26
2019 Administrative Support 18 25 31 12 14 0 0 43 26 53
2018 Scientific and Professional 11 50 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 3 31 41 13 13 0 0 33 26 39
2018 Technical 13 43 27 3 10 0 3 59 14 30
2018 Administrative Support 24 33 17 13 13 0 0 57 26 46
2018 Operational 10 40 35 10 5 0 0 50 15 20
2017 Executive 5 27 42 10 16 0 0 32 26 19
2017 Scientific and Professional 19 37 22 11 11 0 0 56 22 27
2017 Administration and Foreign Services 19 22 39 10 4 1 3 44 15 66
2017 Technical 21 36 20 17 7 0 0 57 23 30
2017 Administrative Support 23 33 21 8 8 2 4 61 17 51
2017 Operational 7 33 35 12 13 0 0 40 25 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 62 35 0 4 0 0 0 96 4 26
2020 Scientific and Professional 58 25 12 4 2 0 0 83 6 52
2020 Administration and Foreign Services 45 22 16 12 0 0 4 70 13 49
2020 Technical 50 27 13 5 3 0 2 79 8 62
2020 Administrative Support 41 27 17 8 5 0 3 70 13 66
2020 Operational 67 11 17 0 0 0 6 82 0 18
2020 Other occupational category 32 32 21 5 0 0 11 71 6 19
2019 Scientific and Professional 28 44 13 13 3 0 0 72 16 32
2019 Administration and Foreign Services 35 23 19 8 15 0 0 58 23 27
2019 Technical 36 41 12 8 0 0 4 79 8 26
2019 Administrative Support 48 20 21 7 2 0 2 69 9 53
2018 Scientific and Professional 24 47 12 6 6 0 6 75 13 17
2018 Administration and Foreign Services 41 26 21 3 0 0 10 74 3 39
2018 Technical 41 31 17 3 3 0 3 75 7 29
2018 Administrative Support 48 27 13 6 6 0 0 75 13 48
2018 Operational 40 30 20 5 0 0 5 74 5 20
2017 Executive 57 21 11 6 5 0 0 79 11 19
2017 Scientific and Professional 48 29 11 4 8 0 0 77 12 27
2017 Administration and Foreign Services 50 23 15 6 6 0 0 73 12 66
2017 Technical 51 26 20 3 0 0 0 77 3 30
2017 Administrative Support 43 24 14 10 6 0 4 70 16 51
2017 Operational 26 34 26 8 0 0 7 64 8 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 35 0 0 0 0 0 100 0 26
2020 Scientific and Professional 48 29 19 4 0 0 0 77 4 52
2020 Administration and Foreign Services 47 27 16 10 0 0 0 73 10 49
2020 Technical 39 37 16 6 2 0 0 76 8 62
2020 Administrative Support 43 32 22 3 0 0 0 75 3 65
2020 Operational 44 39 11 0 6 0 0 83 6 18
2020 Other occupational category 32 32 21 11 5 0 0 63 16 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 85 4 0 0 0 4 8 100 0 26
2020 Scientific and Professional 73 19 2 0 0 0 6 98 0 52
2020 Administration and Foreign Services 73 10 12 2 0 0 2 85 2 49
2020 Technical 60 28 7 2 0 0 3 91 2 60
2020 Administrative Support 67 18 5 0 0 3 8 95 0 66
2020 Operational 65 24 6 0 6 0 0 88 6 17
2020 Other occupational category 74 0 16 5 0 0 5 78 6 19
2019 Scientific and Professional 73 15 3 0 0 0 9 97 0 33
2019 Administration and Foreign Services 54 11 4 4 4 4 19 85 10 27
2019 Technical 71 13 8 0 0 0 8 91 0 26
2019 Administrative Support 63 20 2 0 2 2 11 95 2 53
2019 Other occupational category 85 8 0 0 0 0 8 100 0 13
2018 Scientific and Professional 72 17 6 0 0 0 6 94 0 18
2018 Administration and Foreign Services 68 8 5 0 3 0 16 91 3 38
2018 Technical 77 13 3 0 0 0 7 96 0 30
2018 Administrative Support 65 19 8 0 6 0 2 85 6 48
2018 Operational 75 10 10 0 0 5 0 89 0 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 81 12 0 0 4 0 4 96 4 26
2020 Scientific and Professional 75 10 4 6 0 0 6 90 6 52
2020 Administration and Foreign Services 84 10 0 0 2 0 4 98 2 49
2020 Technical 74 11 5 0 3 2 5 91 3 62
2020 Administrative Support 75 9 5 6 2 3 0 87 8 65
2020 Operational 72 0 22 0 6 0 0 72 6 18
2020 Other occupational category 84 0 5 5 0 0 5 89 6 19
2019 Scientific and Professional 63 25 3 3 6 0 0 88 9 32
2019 Administration and Foreign Services 73 8 4 4 4 4 4 88 8 27
2019 Technical 67 17 4 4 8 0 0 84 12 26
2019 Administrative Support 73 12 5 2 6 0 2 87 8 53
2019 Other occupational category 64 21 0 7 7 0 0 86 14 14
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 3 0 3 0 13 94 3 39
2018 Technical 73 13 3 3 3 3 0 90 7 30
2018 Administrative Support 67 15 6 8 4 0 0 81 13 48
2018 Operational 75 10 0 0 5 5 5 94 6 20
2017 Executive 67 17 5 0 5 0 6 89 5 19
2017 Scientific and Professional 63 19 7 7 4 0 0 82 11 27
2017 Administration and Foreign Services 71 15 9 0 0 2 3 91 0 66
2017 Technical 68 15 10 3 3 0 0 83 7 30
2017 Administrative Support 68 18 2 2 6 0 4 90 8 51
2017 Operational 53 47 0 0 0 0 0 100 0 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 64 24 8 0 4 0 0 88 4 25
2020 Scientific and Professional 44 25 10 8 10 0 4 72 18 52
2020 Administration and Foreign Services 59 33 6 2 0 0 0 92 2 49
2020 Technical 59 30 10 0 2 0 0 89 2 61
2020 Administrative Support 51 20 14 9 6 0 0 71 15 65
2020 Operational 61 22 0 6 11 0 0 83 17 18
2020 Other occupational category 44 28 11 11 6 0 0 72 17 18
2019 Scientific and Professional 33 45 6 12 3 0 0 79 15 33
2019 Administration and Foreign Services 58 27 8 4 4 0 0 85 8 27
2019 Technical 36 24 32 1 8 0 0 59 9 26
2019 Administrative Support 44 25 20 5 4 0 2 71 9 53
2018 Scientific and Professional 44 11 22 6 6 0 11 63 13 18
2018 Administration and Foreign Services 44 28 8 8 3 0 10 80 11 39
2018 Technical 30 40 20 3 3 0 3 72 7 30
2018 Administrative Support 44 29 13 8 4 0 2 74 13 48
2018 Operational 45 15 20 15 5 0 0 60 20 20
2017 Executive 63 21 5 6 5 0 0 84 11 19
2017 Scientific and Professional 45 22 7 15 11 0 0 66 26 27
2017 Administration and Foreign Services 50 26 14 8 1 0 1 77 10 66
2017 Technical 56 16 21 7 0 0 0 73 7 30
2017 Administrative Support 47 23 16 6 6 0 2 72 12 51
2017 Operational 53 20 21 7 0 0 0 72 7 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 81 15 0 4 0 0 0 96 4 26
2020 Scientific and Professional 52 25 10 4 8 0 2 78 12 52
2020 Administration and Foreign Services 78 14 2 4 2 0 0 92 6 49
2020 Technical 66 23 10 2 0 0 0 89 2 62
2020 Administrative Support 54 17 15 8 6 0 0 71 14 65
2020 Operational 56 28 6 6 6 0 0 83 11 18
2020 Other occupational category 53 26 5 5 5 0 5 83 11 19
2019 Scientific and Professional 42 36 9 6 3 0 3 81 9 33
2019 Administration and Foreign Services 43 34 11 4 4 0 4 80 8 27
2019 Technical 39 29 12 8 12 0 0 68 20 26
2019 Administrative Support 49 19 17 7 6 0 2 69 13 53
2019 Other occupational category 29 36 21 0 14 0 0 64 14 14
2018 Scientific and Professional 56 11 6 11 6 0 11 75 19 18
2018 Administration and Foreign Services 49 26 8 10 0 0 8 81 11 39
2018 Technical 50 30 7 3 10 0 0 80 13 30
2018 Administrative Support 48 19 17 8 6 0 2 68 15 48
2018 Operational 30 40 15 10 5 0 0 70 15 20
2017 Executive 58 10 26 0 0 0 6 73 0 19
2017 Scientific and Professional 45 33 12 0 11 0 0 77 11 27
2017 Administration and Foreign Services 50 40 4 5 2 0 0 89 6 66
2017 Technical 60 20 14 3 3 0 0 80 6 30
2017 Administrative Support 46 26 12 6 6 0 4 75 12 50
2017 Operational 40 33 26 0 0 0 0 74 0 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 50 27 15 0 4 0 4 80 4 26
2020 Scientific and Professional 46 19 2 2 8 0 23 85 13 52
2020 Administration and Foreign Services 55 16 6 2 0 0 20 90 3 49
2020 Technical 50 10 3 2 0 0 35 93 3 62
2020 Administrative Support 56 11 3 0 0 2 29 96 0 66
2020 Operational 50 6 6 0 11 0 28 77 15 18
2020 Other occupational category 47 26 0 5 5 0 16 88 13 19
2019 Scientific and Professional 34 22 3 3 0 0 38 90 5 32
2019 Administration and Foreign Services 46 12 8 0 0 0 34 88 0 27
2019 Technical 55 25 4 0 0 0 16 95 0 26
2019 Administrative Support 38 5 10 6 0 2 39 73 10 52
2019 Other occupational category 50 14 0 0 0 0 36 100 0 14
2018 Scientific and Professional 53 12 0 6 0 0 29 92 8 17
2018 Administration and Foreign Services 41 16 14 3 0 3 24 78 4 37
2018 Technical 61 14 4 0 0 0 21 95 0 28
2018 Administrative Support 40 8 4 0 0 0 48 92 0 48
2018 Operational 45 10 5 0 5 0 35 85 8 20
2017 Executive 36 30 5 0 5 0 24 87 7 19
2017 Scientific and Professional 38 22 4 7 4 0 26 80 15 27
2017 Administration and Foreign Services 54 6 10 5 3 0 22 77 10 65
2017 Technical 70 6 3 0 0 0 21 96 0 30
2017 Administrative Support 47 8 0 6 2 0 37 88 12 51
2017 Operational 34 25 0 0 0 0 41 100 0 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 58 19 12 4 4 0 4 80 8 26
2020 Scientific and Professional 63 17 8 2 4 0 6 86 6 52
2020 Administration and Foreign Services 71 24 4 0 0 0 0 96 0 49
2020 Technical 60 24 5 0 0 0 11 95 0 62
2020 Administrative Support 61 22 10 6 0 0 0 84 6 67
2020 Operational 61 6 22 6 0 0 6 71 6 18
2020 Other occupational category 53 21 16 5 0 0 5 78 6 19
2019 Scientific and Professional 61 18 9 0 0 0 12 90 0 33
2019 Administration and Foreign Services 43 27 19 0 0 4 8 78 0 27
2019 Technical 75 17 4 0 0 0 4 96 0 26
2019 Administrative Support 44 22 19 5 4 0 6 70 10 53
2019 Other occupational category 71 14 0 14 0 0 0 86 14 14
2018 Scientific and Professional 82 6 6 0 0 0 6 94 0 17
2018 Administration and Foreign Services 41 26 13 10 0 0 10 74 11 39
2018 Technical 63 7 17 3 0 0 10 78 4 30
2018 Administrative Support 54 25 6 4 0 0 10 88 5 48
2018 Operational 55 20 10 5 0 0 10 83 6 20
2017 Executive 56 32 0 0 0 0 11 100 0 18
2017 Scientific and Professional 56 22 15 4 0 0 4 81 4 27
2017 Administration and Foreign Services 59 25 6 0 1 0 9 92 2 66
2017 Technical 77 9 3 0 0 0 10 96 0 30
2017 Administrative Support 74 12 0 6 0 2 6 94 6 51
2017 Operational 54 13 20 7 0 0 7 72 7 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 4 12 0 4 0 8 83 4 26
2020 Scientific and Professional 56 31 4 6 2 0 2 88 8 52
2020 Administration and Foreign Services 60 19 15 0 6 0 0 79 6 48
2020 Technical 58 22 10 5 2 2 2 82 7 59
2020 Administrative Support 49 22 15 6 4 1 1 74 11 67
2020 Operational 59 0 24 12 6 0 0 59 18 17
2020 Other occupational category 68 5 16 5 0 0 5 78 6 19
2019 Scientific and Professional 55 21 12 6 3 0 3 78 9 33
2019 Administration and Foreign Services 54 31 0 4 8 0 4 88 12 27
2019 Technical 59 25 4 4 8 0 0 84 12 26
2019 Administrative Support 55 17 10 5 3 4 6 80 9 53
2019 Other occupational category 64 29 0 0 7 0 0 93 7 14
2018 Scientific and Professional 50 28 11 6 0 0 6 82 6 18
2018 Administration and Foreign Services 51 28 5 5 5 3 3 84 11 39
2018 Technical 53 40 0 7 0 0 0 93 7 30
2018 Administrative Support 56 10 17 8 6 0 2 68 15 48
2018 Operational 65 15 5 10 0 0 5 84 11 20
2017 Executive 67 16 6 0 6 0 6 88 6 19
2017 Scientific and Professional 56 26 11 7 0 0 0 82 7 27
2017 Administration and Foreign Services 54 21 12 3 1 0 8 82 5 66
2017 Technical 56 26 17 0 0 0 0 83 0 30
2017 Administrative Support 41 24 12 8 12 0 4 67 20 51
2017 Operational 67 8 13 0 7 6 0 79 7 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 15 12 4 0 0 4 84 4 26
2020 Scientific and Professional 44 37 12 4 2 0 2 82 6 52
2020 Administration and Foreign Services 61 20 14 2 0 0 2 83 2 49
2020 Technical 45 35 15 3 0 0 2 82 3 62
2020 Administrative Support 36 30 22 6 3 0 3 68 9 67
2020 Operational 44 33 17 0 0 0 6 82 0 18
2020 Other occupational category 42 32 16 11 0 0 0 74 11 19
2019 Scientific and Professional 55 30 9 3 0 0 3 88 3 33
2019 Administration and Foreign Services 58 23 8 4 4 0 4 84 8 27
2019 Technical 71 13 16 0 0 0 0 84 0 26
2019 Administrative Support 51 35 10 0 0 0 4 90 0 53
2019 Other occupational category 43 43 0 14 0 0 0 86 14 14
2018 Scientific and Professional 44 33 6 6 6 0 6 82 12 18
2018 Administration and Foreign Services 49 21 21 5 0 0 5 73 5 39
2018 Technical 47 30 20 0 3 0 0 77 3 30
2018 Administrative Support 50 33 15 2 0 0 0 83 2 48
2018 Operational 40 40 5 5 0 0 10 89 6 20
2017 Executive 84 11 0 0 0 0 6 100 0 19
2017 Scientific and Professional 53 26 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 47 24 20 6 0 0 3 73 6 66
2017 Technical 63 3 31 3 0 0 0 67 3 30
2017 Administrative Support 67 16 10 2 2 0 4 86 4 51
2017 Operational 47 20 33 0 0 0 0 67 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 15 58 23 0 4 0 0 73 4 26
2020 Scientific and Professional 20 35 43 2 0 0 0 55 2 51
2020 Administration and Foreign Services 20 41 31 4 2 0 2 63 6 49
2020 Technical 15 43 33 8 2 0 0 57 10 61
2020 Administrative Support 28 37 27 3 4 0 0 66 7 67
2020 Operational 17 44 28 11 0 0 0 61 11 18
2020 Other occupational category 21 47 21 11 0 0 0 68 11 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 0 28 40 20 12 0 0 28 32 25
2020 Scientific and Professional 10 21 50 15 4 0 0 31 19 52
2020 Administration and Foreign Services 10 29 45 8 6 2 0 40 15 49
2020 Technical 10 29 45 15 2 0 0 39 16 62
2020 Administrative Support 7 31 43 13 4 0 0 39 18 67
2020 Operational 17 11 50 17 6 0 0 28 22 18
2020 Other occupational category 11 37 32 11 11 0 0 47 21 19
2019 Scientific and Professional 21 21 45 12 0 0 0 42 12 33
2019 Administration and Foreign Services 11 27 43 15 4 0 0 38 19 27
2019 Technical 0 39 29 16 16 0 0 39 32 26
2019 Administrative Support 3 27 29 27 14 0 0 30 40 53
2019 Other occupational category 7 29 50 14 0 0 0 36 14 14
2018 Scientific and Professional 11 28 50 6 6 0 0 39 11 18
2018 Administration and Foreign Services 5 13 41 36 5 0 0 18 41 39
2018 Technical 3 30 47 17 3 0 0 33 20 30
2018 Administrative Support 15 21 38 21 6 0 0 35 27 48
2018 Operational 15 25 40 20 0 0 0 40 20 20
2017 Executive 7 26 41 15 11 0 0 33 26 19
2017 Scientific and Professional 15 37 33 15 0 0 0 53 15 27
2017 Administration and Foreign Services 5 27 47 13 5 1 1 33 19 66
2017 Technical 10 24 50 17 0 0 0 34 17 30
2017 Administrative Support 6 26 53 8 6 2 0 32 14 51
2017 Operational 7 7 42 32 13 0 0 13 45 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 12 23 42 23 0 0 0 23 35 26
2020 Scientific and Professional 2 22 47 18 12 0 0 29 24 51
2020 Administration and Foreign Services 2 22 47 18 8 2 0 27 25 49
2020 Technical 3 19 45 27 5 0 0 32 23 62
2020 Administrative Support 9 19 48 13 10 0 0 24 28 67
2020 Operational 6 24 35 29 6 0 0 35 29 17
2020 Other occupational category 5 21 32 32 11 0 0 42 26 19
2019 Scientific and Professional 6 6 30 45 12 0 0 58 12 33
2019 Administration and Foreign Services 8 43 34 8 8 0 0 15 50 27
2019 Technical 4 20 45 28 4 0 0 32 24 26
2019 Administrative Support 17 29 30 16 8 0 0 24 46 53
2019 Other occupational category 0 21 50 14 14 0 0 29 21 14
2018 Scientific and Professional 6 6 29 41 18 0 0 59 12 17
2018 Administration and Foreign Services 13 28 31 18 10 0 0 28 41 39
2018 Technical 3 17 33 43 3 0 0 47 20 30
2018 Administrative Support 9 19 38 26 9 0 0 34 28 47
2018 Operational 5 5 65 20 5 0 0 25 10 20
2017 Executive 0 31 37 26 5 0 0 31 31 19
2017 Scientific and Professional 4 22 33 26 15 0 0 42 26 27
2017 Administration and Foreign Services 7 14 52 22 3 0 1 25 22 66
2017 Technical 3 20 33 31 13 0 0 44 23 30
2017 Administrative Support 2 14 40 39 4 0 2 44 16 51
2017 Operational 14 34 29 14 8 0 0 23 48 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 31 42 19 8 0 0 0 73 8 26
2020 Scientific and Professional 19 52 17 12 0 0 0 71 12 52
2020 Administration and Foreign Services 18 43 24 12 2 0 0 61 14 49
2020 Technical 19 47 24 3 3 3 0 68 7 62
2020 Administrative Support 25 39 22 9 4 0 0 64 13 67
2020 Operational 0 56 22 11 11 0 0 56 22 18
2020 Other occupational category 11 37 11 26 0 16 0 56 31 19
2019 Scientific and Professional 6 9 48 18 12 6 0 16 32 33
2019 Administration and Foreign Services 15 11 46 11 12 4 0 28 25 27
2019 Technical 0 41 32 8 16 4 0 42 25 26
2019 Administrative Support 2 29 21 28 15 5 0 32 46 53
2019 Other occupational category 7 29 36 21 7 0 0 36 29 14
2018 Scientific and Professional 0 28 33 28 6 6 0 29 35 18
2018 Administration and Foreign Services 8 26 41 5 13 8 0 36 19 39
2018 Technical 10 27 40 10 3 10 0 41 15 30
2018 Administrative Support 6 40 27 17 6 4 0 48 24 48
2018 Operational 5 45 25 20 5 0 0 50 25 20
2017 Executive 0 31 38 26 5 0 0 31 31 19
2017 Scientific and Professional 4 34 37 15 7 4 0 39 23 27
2017 Administration and Foreign Services 12 32 23 15 6 12 0 50 24 66
2017 Technical 11 24 38 24 0 4 0 35 25 29
2017 Administrative Support 8 43 18 19 6 6 0 54 27 51
2017 Operational 0 34 27 7 32 0 0 34 39 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 27 65 4 4 0 0 0 92 4 26
2020 Scientific and Professional 21 40 19 17 2 0 0 62 19 52
2020 Administration and Foreign Services 29 31 23 10 4 2 0 62 15 48
2020 Technical 18 39 21 11 8 3 0 58 20 62
2020 Administrative Support 30 37 16 10 6 0 0 67 16 67
2020 Operational 11 50 17 6 17 0 0 61 22 18
2020 Other occupational category 37 16 16 21 5 5 0 56 28 19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 40 36 4 12 0 8 0 83 13 25
2020 Scientific and Professional 23 38 21 6 10 2 0 63 16 52
2020 Administration and Foreign Services 37 51 4 6 2 0 0 88 8 49
2020 Technical 35 39 11 8 5 2 0 75 13 62
2020 Administrative Support 42 21 13 10 12 1 0 64 23 67
2020 Operational 11 50 6 22 11 0 0 61 33 18
2020 Other occupational category 42 42 0 16 0 0 0 84 16 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 44 40 4 4 0 8 0 91 4 25
2020 Scientific and Professional 27 35 19 10 0 8 2 68 11 52
2020 Administration and Foreign Services 45 45 8 0 0 2 0 92 0 49
2020 Technical 46 34 15 2 2 2 0 82 3 61
2020 Administrative Support 47 26 12 8 6 2 0 74 14 66
2020 Operational 22 33 22 11 11 0 0 56 22 18
2020 Other occupational category 53 42 0 5 0 0 0 95 5 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 19 50 23 4 0 4 0 72 4 26
2020 Scientific and Professional 23 29 29 15 4 0 0 52 19 52
2020 Administration and Foreign Services 20 53 16 10 0 0 0 73 10 49
2020 Technical 18 52 18 6 6 0 0 69 13 62
2020 Administrative Support 25 30 22 12 10 0 0 55 22 67
2020 Operational 6 44 17 22 11 0 0 50 33 18
2020 Other occupational category 21 37 21 16 5 0 0 58 21 19
2019 Scientific and Professional 3 21 18 42 9 6 0 26 55 33
2019 Administration and Foreign Services 8 31 8 38 15 0 0 38 53 27
2019 Technical 8 25 28 20 16 4 0 34 37 26
2019 Administrative Support 6 12 29 32 22 0 0 18 54 53
2019 Other occupational category 0 50 36 7 7 0 0 50 14 14
2018 Scientific and Professional 0 61 17 6 17 0 0 61 22 18
2018 Administration and Foreign Services 3 41 21 18 13 5 0 46 32 39
2018 Technical 7 33 33 20 3 3 0 41 24 30
2018 Administrative Support 17 33 17 19 13 2 0 51 32 48
2018 Operational 10 35 30 15 10 0 0 45 25 20
2017 Executive 5 37 17 31 10 0 0 42 41 19
2017 Scientific and Professional 11 38 26 26 0 0 0 49 26 27
2017 Administration and Foreign Services 18 40 14 19 10 0 0 57 29 66
2017 Technical 20 20 26 20 10 3 0 41 31 30
2017 Administrative Support 8 51 20 10 8 2 2 61 18 51
2017 Operational 0 20 34 26 20 0 0 20 45 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 65 27 8 0 0 0 0 92 0 26
2020 Scientific and Professional 50 44 0 6 0 0 0 94 6 52
2020 Administration and Foreign Services 49 41 2 8 0 0 0 90 8 49
2020 Technical 34 53 6 6 0 0 0 87 6 62
2020 Administrative Support 63 30 6 1 0 0 0 93 1 67
2020 Operational 61 39 0 0 0 0 0 100 0 18
2020 Other occupational category 47 47 5 0 0 0 0 95 0 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 76 16 8 0 0 0 0 92 0 25
2020 Scientific and Professional 62 34 0 2 0 2 0 98 2 50
2020 Administration and Foreign Services 45 45 4 4 2 0 0 90 6 49
2020 Technical 39 49 5 7 0 0 0 89 7 61
2020 Administrative Support 58 30 7 4 0 0 0 88 4 67
2020 Operational 61 39 0 0 0 0 0 100 0 18
2020 Other occupational category 53 42 0 5 0 0 0 95 5 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 19 8 4 0 0 0 88 4 26
2020 Scientific and Professional 42 52 6 0 0 0 0 94 0 52
2020 Administration and Foreign Services 49 37 8 4 2 0 0 86 6 49
2020 Technical 35 47 13 3 2 0 0 82 5 62
2020 Administrative Support 49 33 12 3 1 0 1 83 5 67
2020 Operational 56 33 6 6 0 0 0 89 6 18
2020 Other occupational category 42 32 16 5 0 0 5 78 6 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 19 8 0 0 4 0 92 0 26
2020 Scientific and Professional 48 40 2 4 0 4 2 94 4 52
2020 Administration and Foreign Services 57 37 0 2 0 0 4 98 2 49
2020 Technical 42 45 10 2 2 0 0 87 3 62
2020 Administrative Support 52 30 9 6 1 0 1 83 8 67
2020 Operational 61 28 0 0 0 0 11 100 0 18
2020 Other occupational category 58 32 11 0 0 0 0 89 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 85 15 0 0 0 0 0 100 0 26
2020 Scientific and Professional 77 23 0 0 0 0 0 100 0 52
2020 Administration and Foreign Services 76 22 0 2 0 0 0 98 2 49
2020 Technical 76 24 0 0 0 0 0 100 0 62
2020 Administrative Support 75 18 3 1 0 3 0 95 2 67
2020 Operational 83 17 0 0 0 0 0 100 0 18
2020 Other occupational category 89 11 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 54 35 12 0 0 0 0 88 0 26
2020 Scientific and Professional 37 49 8 6 0 0 0 86 6 51
2020 Administration and Foreign Services 40 42 15 2 2 0 0 81 4 48
2020 Technical 30 50 10 7 0 3 0 83 7 60
2020 Administrative Support 45 39 10 4 1 0 0 84 6 67
2020 Operational 56 31 6 6 0 0 0 88 6 16
2020 Other occupational category 42 42 5 11 0 0 0 84 11 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 69 23 0 0 0 8 0 100 0 26
2020 Scientific and Professional 42 38 8 6 2 4 0 83 8 50
2020 Administration and Foreign Services 50 42 4 2 2 0 0 92 4 48
2020 Technical 56 29 6 6 0 2 0 87 7 62
2020 Administrative Support 49 27 7 15 1 0 0 76 16 67
2020 Operational 29 41 6 18 0 6 0 75 19 17
2020 Other occupational category 58 37 5 0 0 0 0 95 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 23 4 0 0 0 0 96 0 26
2020 Scientific and Professional 55 41 2 2 0 0 0 96 2 51
2020 Administration and Foreign Services 58 29 6 2 2 2 0 89 4 48
2020 Technical 47 34 13 6 0 0 0 81 6 62
2020 Administrative Support 55 30 10 1 3 0 0 85 4 67
2020 Operational 41 53 6 0 0 0 0 94 0 17
2020 Other occupational category 68 32 0 0 0 0 0 100 0 19

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 22 61 13 0 4 0 0 83 4 23
2020 Scientific and Professional 9 18 36 36 0 0 0 27 36 11
2020 Administration and Foreign Services 0 33 33 33 0 0 0 33 33 12
2019 Executive 8 31 23 38 0 0 0 38 38 13
2019 Administrative Support 0 19 41 30 11 0 0 19 41 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 100 0 23
2020 Scientific and Professional 100 0 11
2020 Administration and Foreign Services 92 8 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 17 48 17 17 0 0 0 65 17 23
2020 Scientific and Professional 18 9 18 45 9 0 0 27 55 11
2020 Administration and Foreign Services 9 9 27 45 9 0 0 18 55 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 4 96 26
2020 Scientific and Professional 6 94 51
2020 Administration and Foreign Services 4 96 48
2020 Technical 10 90 62
2020 Administrative Support 8 92 66
2020 Operational 11 89 18
2020 Other occupational category 11 89 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Executive 8 92 26
2020 Scientific and Professional 8 92 52
2020 Administration and Foreign Services 6 94 49
2020 Technical 13 87 62
2020 Administrative Support 6 94 66
2020 Operational 17 83 18
2020 Other occupational category 16 84 19
2019 Scientific and Professional 9 91 33
2019 Administration and Foreign Services 11 89 27
2019 Technical 16 84 26
2019 Administrative Support 9 91 53
2019 Other occupational category 7 93 14
2017 Executive 0 100 19
2017 Administration and Foreign Services 10 90 66
2017 Technical 17 83 30
2017 Administrative Support 12 88 51

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 62 31 8 0 0 0 0 92 0 26
2020 Scientific and Professional 31 54 4 2 0 4 6 94 2 52
2020 Administration and Foreign Services 45 47 4 0 0 2 2 96 0 49
2020 Technical 47 35 6 3 2 3 3 88 5 62
2020 Administrative Support 37 40 10 3 1 1 6 84 5 67
2020 Operational 33 39 6 17 6 0 0 72 22 18
2020 Other occupational category 42 37 11 0 0 5 5 88 0 19
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 23 69 8 0 75 25 26
2020 Scientific and Professional 13 58 29 0 81 19 52
2020 Administration and Foreign Services 8 57 35 0 88 13 49
2020 Technical 16 60 24 0 79 21 62
2020 Administrative Support 25 49 25 0 66 34 67
2020 Operational 11 72 17 0 87 13 18
2020 Other occupational category 16 68 16 0 81 19 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Technical 70 30 10
2020 Administrative Support 59 41 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Technical 20 20 40 10 10 0 0 40 20 10
2020 Administrative Support 29 24 18 6 18 0 6 56 25 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Technical 20 0 20 30 0 0 30 29 43 10
2020 Administrative Support 19 19 13 13 25 0 13 43 43 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Executive 73 8 0 0 0 0 19 100 0 26
2020 Scientific and Professional 65 6 2 4 0 6 17 93 5 52
2020 Administration and Foreign Services 53 14 10 0 0 2 20 87 0 49
2020 Technical 55 10 3 0 0 3 29 95 0 62
2020 Administrative Support 58 10 7 3 1 3 16 85 6 67
2020 Operational 61 11 0 0 0 0 28 100 0 18
2020 Other occupational category 74 5 0 0 0 0 21 100 0 19
2019 Scientific and Professional 58 18 6 0 0 3 15 93 0 33
2019 Administration and Foreign Services 61 5 8 0 4 0 23 85 5 27
2019 Technical 61 20 4 0 0 0 16 95 0 26
2019 Administrative Support 45 21 8 3 0 8 14 85 4 52
2019 Other occupational category 57 14 0 7 7 0 14 83 17 14
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 5 0 3 0 10 91 3 39
2018 Technical 77 10 0 0 3 0 10 96 4 30
2018 Administrative Support 73 6 4 0 4 0 13 90 5 48
2018 Operational 65 10 0 0 0 5 20 100 0 20
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