2020 Public Service Employee Survey Results for National Film Board of Canada by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 58 36 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 41 48 3 6 1 0 0 89 8 231
2020 A combination of working on-site and working remotely or teleworking 41 45 1 10 3 0 0 85 13 56

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 24 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 73 22 1 3 0 0 0 96 3 228
2020 A combination of working on-site and working remotely or teleworking 57 28 7 8 0 0 0 85 8 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 59 30 5 0 6 0 0 89 6 16
2020 Working remotely or teleworking 33 43 11 10 3 0 1 77 13 232
2020 A combination of working on-site and working remotely or teleworking 41 29 20 6 3 0 0 71 9 57

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 41 35 18 6 0 0 0 76 6 16
2020 Working remotely or teleworking 22 38 15 18 3 1 3 62 22 231
2020 A combination of working on-site and working remotely or teleworking 21 45 11 15 6 0 2 67 22 57

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 26 6 0 0 0 0 94 0 15
2020 Working remotely or teleworking 37 41 14 7 0 0 1 79 7 232
2020 A combination of working on-site and working remotely or teleworking 44 34 11 8 1 0 1 79 9 57

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 58 30 6 6 0 0 0 88 6 16
2020 Working remotely or teleworking 40 42 10 5 3 0 0 82 8 231
2020 A combination of working on-site and working remotely or teleworking 39 37 11 7 4 0 2 78 11 57

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 59 35 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 45 40 9 4 2 0 0 85 6 231
2020 A combination of working on-site and working remotely or teleworking 45 36 11 3 5 0 0 81 8 57

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 17 42 6 0 0 0 52 6 16
2020 Working remotely or teleworking 28 44 11 13 5 0 0 72 18 232
2020 A combination of working on-site and working remotely or teleworking 37 37 15 8 3 0 0 74 11 57

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 28 66 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 26 44 17 10 4 0 0 70 14 230
2020 A combination of working on-site and working remotely or teleworking 26 46 16 10 1 0 2 73 11 57

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 47 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 42 43 10 3 2 0 0 85 5 231
2020 A combination of working on-site and working remotely or teleworking 42 36 13 7 3 0 0 78 10 57

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 23 31 6 0 0 0 63 6 16
2020 Working remotely or teleworking 27 46 10 11 5 0 0 73 17 232
2020 A combination of working on-site and working remotely or teleworking 35 42 14 10 0 0 0 76 10 57

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 48 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 52 39 5 3 1 0 0 91 4 225
2020 A combination of working on-site and working remotely or teleworking 52 42 3 3 0 0 0 94 3 57

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 28 35 25 6 6 0 0 63 12 16
2020 Working remotely or teleworking 30 43 13 9 5 0 0 73 14 232
2020 A combination of working on-site and working remotely or teleworking 37 31 19 10 3 0 0 68 13 57

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 29 25 0 6 0 0 69 6 16
2020 Working remotely or teleworking 34 39 13 11 3 0 0 73 14 232
2020 A combination of working on-site and working remotely or teleworking 42 36 10 10 3 0 0 78 13 57

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 48 12 0 0 0 0 88 0 16
2020 Working remotely or teleworking 23 47 16 11 3 0 0 70 15 229
2020 A combination of working on-site and working remotely or teleworking 28 44 16 9 3 0 0 72 12 54

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 54 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 43 44 9 2 2 0 0 88 4 232
2020 A combination of working on-site and working remotely or teleworking 46 45 6 3 0 0 0 91 3 57

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 18 0 12 0 0 0 88 12 15
2020 Working remotely or teleworking 32 32 20 12 5 0 0 64 16 229
2020 A combination of working on-site and working remotely or teleworking 35 33 11 14 7 0 0 67 21 56

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 18 42 39 0 0 0 39 18 16
2020 Working remotely or teleworking 10 21 43 16 7 0 2 24 32 232
2020 A combination of working on-site and working remotely or teleworking 5 25 38 27 5 0 0 32 30 56

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 6 17 19 46 11 0 0 58 24 16
2020 Working remotely or teleworking 8 12 35 27 15 1 2 43 21 230
2020 A combination of working on-site and working remotely or teleworking 2 9 34 39 11 3 2 53 12 57

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 13 32 19 30 6 0 0 35 45 15
2020 Working remotely or teleworking 17 34 26 15 4 1 1 20 53 231
2020 A combination of working on-site and working remotely or teleworking 8 17 43 26 5 0 0 31 25 57

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 6 0 36 47 11 0 0 58 6 16
2020 Working remotely or teleworking 6 17 42 25 9 0 1 34 23 232
2020 A combination of working on-site and working remotely or teleworking 5 13 49 27 6 0 0 33 17 57

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 12 5 37 39 6 0 0 46 17 16
2020 Working remotely or teleworking 11 26 33 19 10 0 2 29 37 232
2020 A combination of working on-site and working remotely or teleworking 7 20 48 21 3 0 2 25 27 57

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 6 6 6 34 42 0 5 81 13 16
2020 Working remotely or teleworking 4 11 23 34 23 2 3 60 16 228
2020 A combination of working on-site and working remotely or teleworking 0 2 22 38 38 0 0 76 2 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 6 12 11 29 35 6 0 68 19 16
2020 Working remotely or teleworking 19 26 36 10 7 1 2 17 47 232
2020 A combination of working on-site and working remotely or teleworking 6 14 52 25 1 1 0 27 21 57

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 6 30 35 29 0 0 64 6 16
2020 Working remotely or teleworking 4 10 34 35 16 0 1 51 15 232
2020 A combination of working on-site and working remotely or teleworking 0 6 37 40 15 0 2 56 6 57
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 48 6 0 0 6 0 94 0 16
2020 Working remotely or teleworking 20 38 20 11 5 3 1 61 17 232
2020 A combination of working on-site and working remotely or teleworking 21 40 27 10 1 0 0 61 11 57

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 41 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 44 35 8 8 5 1 0 80 12 232
2020 A combination of working on-site and working remotely or teleworking 51 32 10 6 1 0 0 83 8 57

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 65 35 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 46 39 7 6 2 0 0 85 8 232
2020 A combination of working on-site and working remotely or teleworking 38 54 3 5 0 0 0 92 5 56

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 42 24 0 0 0 0 76 0 16
2020 Working remotely or teleworking 39 46 10 4 1 0 0 85 5 231
2020 A combination of working on-site and working remotely or teleworking 39 41 16 3 0 0 0 81 3 56

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 59 29 0 6 0 0 6 94 6 16
2020 Working remotely or teleworking 52 35 6 4 2 1 0 88 6 232
2020 A combination of working on-site and working remotely or teleworking 48 36 8 5 0 3 0 87 5 57
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 59 17 24 0 0 0 0 76 0 16
2020 Working remotely or teleworking 56 29 10 2 1 0 1 86 3 230
2020 A combination of working on-site and working remotely or teleworking 53 28 18 0 0 1 0 82 0 57

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 52 30 11 0 0 6 0 88 0 16
2020 Working remotely or teleworking 43 31 15 9 2 1 0 74 11 232
2020 A combination of working on-site and working remotely or teleworking 40 35 20 3 0 2 0 76 3 57

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 58 25 11 0 0 6 0 88 0 16
2020 Working remotely or teleworking 39 30 16 8 5 0 1 70 13 232
2020 A combination of working on-site and working remotely or teleworking 45 41 11 3 0 0 0 86 3 57

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 65 17 5 6 0 6 0 88 6 16
2020 Working remotely or teleworking 45 33 10 9 2 0 0 78 11 232
2020 A combination of working on-site and working remotely or teleworking 47 39 11 3 0 0 0 86 3 57

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 47 53 16
2020 Working remotely or teleworking 46 54 232
2020 A combination of working on-site and working remotely or teleworking 64 36 57

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 65 35 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 66 22 3 0 0 1 8 96 1 231
2020 A combination of working on-site and working remotely or teleworking 65 23 8 1 0 1 1 90 2 57

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 17 12 0 0 0 0 88 0 16
2020 Working remotely or teleworking 55 28 8 6 2 1 0 84 7 232
2020 A combination of working on-site and working remotely or teleworking 57 30 11 3 0 0 0 86 3 57
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 35 24 6 12 0 0 58 18 16
2020 Working remotely or teleworking 20 37 22 14 3 4 0 59 18 232
2020 A combination of working on-site and working remotely or teleworking 17 41 25 8 6 2 1 60 14 57

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 17 40 25 12 6 0 0 57 18 16
2020 Working remotely or teleworking 14 30 24 19 12 1 0 44 31 231
2020 A combination of working on-site and working remotely or teleworking 24 20 33 13 9 2 0 44 22 57

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 17 34 31 6 12 0 0 51 18 16
2020 Working remotely or teleworking 8 32 26 21 12 1 0 40 34 232
2020 A combination of working on-site and working remotely or teleworking 14 28 28 19 8 2 1 43 28 57

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 28 37 0 12 0 0 51 12 16
2020 Working remotely or teleworking 11 34 20 23 10 1 0 46 34 232
2020 A combination of working on-site and working remotely or teleworking 21 28 29 14 8 0 0 48 23 57

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 94 0 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 70 22 4 3 1 0 0 92 4 232
2020 A combination of working on-site and working remotely or teleworking 62 23 8 1 3 0 3 87 5 57
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 54 11 6 6 0 0 76 12 16
2020 Working remotely or teleworking 13 48 20 15 4 0 0 61 19 232
2020 A combination of working on-site and working remotely or teleworking 16 47 25 13 0 0 0 63 13 57

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 23 36 12 6 0 0 46 18 16
2020 Working remotely or teleworking 9 29 31 20 9 1 0 39 29 231
2020 A combination of working on-site and working remotely or teleworking 7 31 39 13 8 2 0 38 22 56

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 24 58 12 0 6 0 0 82 6 16
2020 Working remotely or teleworking 22 41 16 13 6 2 0 65 19 232
2020 A combination of working on-site and working remotely or teleworking 12 54 23 7 3 1 0 67 10 57

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 29 48 11 6 6 0 0 76 12 16
2020 Working remotely or teleworking 22 43 22 11 1 0 0 65 12 230
2020 A combination of working on-site and working remotely or teleworking 24 48 16 10 0 0 1 74 11 56

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 29 47 0 6 12 6 0 81 19 16
2020 Working remotely or teleworking 15 33 18 15 8 9 3 55 25 232
2020 A combination of working on-site and working remotely or teleworking 18 26 36 13 3 3 1 46 17 57

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 17 24 29 18 6 6 0 43 26 16
2020 Working remotely or teleworking 8 22 28 23 16 2 1 31 40 231
2020 A combination of working on-site and working remotely or teleworking 19 21 35 8 12 5 0 42 21 57

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 17 35 6 6 0 12 46 14 16
2020 Working remotely or teleworking 6 23 22 22 22 1 4 30 46 232
2020 A combination of working on-site and working remotely or teleworking 14 31 28 15 10 0 3 47 25 57

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 75 6 19 0 0 0 0 81 0 16
2020 Working remotely or teleworking 58 22 10 3 3 1 3 84 6 232
2020 A combination of working on-site and working remotely or teleworking 51 22 12 7 0 0 8 79 7 57

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 30 30 0 0 0 0 70 0 16
2020 Working remotely or teleworking 41 22 16 8 7 2 4 67 16 232
2020 A combination of working on-site and working remotely or teleworking 39 22 20 3 3 1 12 70 7 57

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 94 6 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 69 10 4 2 3 7 4 90 6 231
2020 A combination of working on-site and working remotely or teleworking 62 21 1 1 0 1 13 97 2 57

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 94 6 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 69 10 5 1 1 4 10 91 3 231
2020 A combination of working on-site and working remotely or teleworking 59 23 5 0 0 1 12 94 0 57

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 30 24 12 0 0 0 64 12 16
2020 Working remotely or teleworking 16 44 24 11 3 3 0 62 14 230
2020 A combination of working on-site and working remotely or teleworking 16 43 24 11 0 5 2 63 12 57

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 47 35 12 0 6 0 0 82 6 16
2020 Working remotely or teleworking 23 44 20 9 3 0 0 67 13 232
2020 A combination of working on-site and working remotely or teleworking 19 61 10 8 1 2 0 81 9 57

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 47 36 17 0 0 0 0 83 0 16
2020 Working remotely or teleworking 24 41 19 9 5 2 0 66 14 232
2020 A combination of working on-site and working remotely or teleworking 25 50 16 5 4 0 0 75 9 57

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 35 12 0 0 0 0 88 0 16
2020 Working remotely or teleworking 29 46 12 6 6 0 0 75 13 231
2020 A combination of working on-site and working remotely or teleworking 16 65 11 8 0 0 0 81 8 57

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 58 17 6 6 0 12 0 86 7 16
2020 Working remotely or teleworking 38 45 7 3 3 2 1 86 7 232
2020 A combination of working on-site and working remotely or teleworking 41 41 10 5 1 0 1 84 6 57

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 43 12 0 0 0 0 88 0 16
2020 Working remotely or teleworking 42 47 7 4 1 0 0 88 5 232
2020 A combination of working on-site and working remotely or teleworking 36 53 10 1 0 0 0 89 1 57

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 39 37 17 6 0 0 0 76 6 16
2020 Working remotely or teleworking 29 39 18 9 4 1 0 68 13 231
2020 A combination of working on-site and working remotely or teleworking 24 47 20 6 3 0 0 71 9 57

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 18 31 6 0 0 0 63 6 16
2020 Working remotely or teleworking 24 45 16 11 4 0 0 69 15 232
2020 A combination of working on-site and working remotely or teleworking 29 38 21 11 1 0 0 66 13 57

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 17 25 0 0 12 0 72 0 16
2020 Working remotely or teleworking 39 32 18 4 3 4 1 74 7 232
2020 A combination of working on-site and working remotely or teleworking 43 34 16 3 3 0 0 78 6 57
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Working on-site 11 46 42 16
2020 Working remotely or teleworking 14 58 28 232
2020 A combination of working on-site and working remotely or teleworking 13 62 25 57

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Working remotely or teleworking 21 28 10 12 16 13 31
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 6 94 231

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 50 50 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 26 74 16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 44 56 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 47 53 16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 32 68 16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 40 60 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 50 50 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 32 68 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 45 55 16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 61 39 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 34 66 16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 40 60 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 45 55 16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 34 66 16

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 0 100 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 17 17 17 6 6 17 19 53 19 16
2020 Working remotely or teleworking 8 23 23 7 4 28 6 47 18 232
2020 A combination of working on-site and working remotely or teleworking 15 21 29 6 5 16 8 47 14 57

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 30 41 5 18 0 5 0 75 19 16
2020 Working remotely or teleworking 17 38 25 9 3 7 0 59 13 232
2020 A combination of working on-site and working remotely or teleworking 21 40 26 5 1 5 1 66 7 57
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 4 96 232

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 23 17 17 6 0 17 19 63 10 16
2020 Working remotely or teleworking 9 22 23 9 3 30 5 47 17 232
2020 A combination of working on-site and working remotely or teleworking 15 20 29 3 5 22 7 48 11 56

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 35 41 12 6 0 5 0 81 6 16
2020 Working remotely or teleworking 22 39 21 9 2 7 0 65 12 232
2020 A combination of working on-site and working remotely or teleworking 23 37 28 4 1 7 0 64 6 57
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 33 13 49 6 0 0 0 45 6 16
2020 Working remotely or teleworking 59 19 10 5 6 0 1 79 11 232
2020 A combination of working on-site and working remotely or teleworking 21 32 23 18 7 0 0 53 24 57

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 65 23 6 6 0 0 0 88 6 16
2020 Working remotely or teleworking 48 27 15 6 2 0 1 76 9 231
2020 A combination of working on-site and working remotely or teleworking 48 35 11 4 2 0 0 83 6 57

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 47 24 30 0 0 0 0 70 0 16
2020 Working remotely or teleworking 11 25 34 17 13 0 0 36 30 232
2020 A combination of working on-site and working remotely or teleworking 10 31 29 20 10 0 0 41 30 57

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 58 18 24 0 0 0 0 76 0 16
2020 Working remotely or teleworking 20 31 29 12 8 0 0 51 20 232
2020 A combination of working on-site and working remotely or teleworking 15 28 33 18 6 0 0 42 24 57

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 35 30 17 6 12 0 0 65 18 16
2020 Working remotely or teleworking 16 26 24 23 10 0 1 42 34 231
2020 A combination of working on-site and working remotely or teleworking 13 28 30 19 6 2 2 42 27 57

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 66 23 5 0 0 0 6 94 0 16
2020 Working remotely or teleworking 33 30 21 10 5 0 1 64 15 231
2020 A combination of working on-site and working remotely or teleworking 32 30 21 7 9 0 2 63 16 55

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 29 12 12 0 0 0 76 12 16
2020 Working remotely or teleworking 34 29 17 12 7 0 1 63 19 232
2020 A combination of working on-site and working remotely or teleworking 31 32 20 10 7 0 0 63 17 57

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 33 24 37 6 0 0 0 57 6 16
2020 Working remotely or teleworking 26 28 21 12 5 0 7 58 19 230
2020 A combination of working on-site and working remotely or teleworking 29 37 20 7 7 0 1 66 13 57

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 17 37 6 0 0 0 57 6 16
2020 Working remotely or teleworking 25 33 28 11 2 1 0 59 13 230
2020 A combination of working on-site and working remotely or teleworking 31 27 35 6 2 0 0 58 8 57

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 35 19 6 0 6 0 74 6 16
2020 Working remotely or teleworking 17 33 30 13 6 0 1 50 19 231
2020 A combination of working on-site and working remotely or teleworking 20 33 33 8 7 0 0 53 15 57

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 35 19 0 0 0 0 81 0 16
2020 Working remotely or teleworking 26 33 22 11 6 0 1 60 18 230
2020 A combination of working on-site and working remotely or teleworking 31 34 21 11 3 0 0 65 14 57

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 57 18 19 6 0 0 0 75 6 16
2020 Working remotely or teleworking 34 33 16 11 5 0 1 68 16 225
2020 A combination of working on-site and working remotely or teleworking 45 22 18 13 1 0 0 68 14 57

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 29 6 12 0 0 0 82 12 16
2020 Working remotely or teleworking 21 29 28 17 5 0 0 50 22 230
2020 A combination of working on-site and working remotely or teleworking 18 40 27 9 5 0 0 59 14 57

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 52 30 12 0 6 0 0 82 6 16
2020 Working remotely or teleworking 30 26 24 16 3 1 0 56 20 231
2020 A combination of working on-site and working remotely or teleworking 20 37 29 9 6 0 0 56 15 57

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 83 11 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 48 24 15 8 1 0 4 74 10 231
2020 A combination of working on-site and working remotely or teleworking 45 33 16 3 3 0 0 78 6 57

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 82 18 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 44 30 18 7 1 0 0 74 7 231
2020 A combination of working on-site and working remotely or teleworking 39 41 15 3 2 0 0 80 5 56

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 82 18 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 72 12 8 2 0 1 5 89 2 229
2020 A combination of working on-site and working remotely or teleworking 57 36 3 0 0 1 2 97 0 56

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 94 6 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 76 9 5 2 3 1 4 90 5 231
2020 A combination of working on-site and working remotely or teleworking 77 10 3 3 4 1 2 90 7 56

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 25 6 0 0 0 0 94 0 15
2020 Working remotely or teleworking 53 27 11 4 4 0 1 80 9 228
2020 A combination of working on-site and working remotely or teleworking 58 26 10 3 3 0 0 84 6 57

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 24 6 0 0 0 0 94 0 16
2020 Working remotely or teleworking 66 16 9 5 4 0 1 82 9 230
2020 A combination of working on-site and working remotely or teleworking 59 28 3 8 1 0 0 87 10 57

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 19 0 0 0 0 36 100 0 16
2020 Working remotely or teleworking 54 15 5 1 3 0 22 89 5 231
2020 A combination of working on-site and working remotely or teleworking 47 11 8 1 0 0 33 86 2 57

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 83 11 0 0 0 0 6 100 0 16
2020 Working remotely or teleworking 64 21 9 2 1 0 3 88 3 232
2020 A combination of working on-site and working remotely or teleworking 55 29 7 1 0 0 7 91 2 57

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 74 19 6 0 0 0 0 94 0 15
2020 Working remotely or teleworking 56 19 14 5 4 0 2 77 9 229
2020 A combination of working on-site and working remotely or teleworking 65 21 5 3 2 3 2 90 5 56

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 64 18 13 5 0 0 0 82 5 16
2020 Working remotely or teleworking 51 27 15 4 1 0 2 80 5 232
2020 A combination of working on-site and working remotely or teleworking 42 33 18 3 1 0 2 77 5 57

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 17 36 48 0 0 0 0 52 0 16
2020 Working remotely or teleworking 20 39 31 7 2 0 1 60 9 230
2020 A combination of working on-site and working remotely or teleworking 16 47 27 9 1 0 0 63 10 57

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 11 52 24 0 0 13 0 72 0 16
2020 Working remotely or teleworking 8 26 44 15 6 0 0 34 22 231
2020 A combination of working on-site and working remotely or teleworking 12 26 52 8 1 0 0 38 10 57

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 12 35 35 5 13 0 46 14 16
2020 Working remotely or teleworking 6 21 48 17 8 0 0 25 27 231
2020 A combination of working on-site and working remotely or teleworking 3 19 41 30 7 0 0 37 22 56

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 29 46 18 6 0 0 0 76 6 16
2020 Working remotely or teleworking 20 41 22 12 2 1 0 62 15 232
2020 A combination of working on-site and working remotely or teleworking 18 53 18 5 3 3 0 73 8 57

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 17 17 6 6 13 0 66 14 16
2020 Working remotely or teleworking 25 37 18 14 5 1 0 63 19 231
2020 A combination of working on-site and working remotely or teleworking 23 47 20 5 5 0 0 70 10 57

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 48 40 6 6 0 0 0 88 6 16
2020 Working remotely or teleworking 33 37 11 10 7 1 0 72 17 231
2020 A combination of working on-site and working remotely or teleworking 34 49 8 7 1 1 0 84 8 57

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 35 6 0 0 6 0 94 0 16
2020 Working remotely or teleworking 41 36 12 5 2 3 0 80 8 230
2020 A combination of working on-site and working remotely or teleworking 42 41 15 1 0 0 0 83 1 56

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 47 35 12 6 0 0 0 82 6 16
2020 Working remotely or teleworking 19 45 20 11 4 0 0 64 16 232
2020 A combination of working on-site and working remotely or teleworking 18 45 24 8 6 0 0 62 14 57

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 35 6 25 0 0 0 69 25 16
2020 Working remotely or teleworking 53 38 5 4 0 0 0 91 4 232
2020 A combination of working on-site and working remotely or teleworking 39 51 5 5 0 0 0 90 5 57

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 36 38 0 26 0 0 0 74 26 15
2020 Working remotely or teleworking 54 37 5 3 1 0 0 92 3 229
2020 A combination of working on-site and working remotely or teleworking 40 45 9 6 0 0 0 85 6 57

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 39 30 12 19 0 0 0 69 19 16
2020 Working remotely or teleworking 48 37 9 4 1 0 1 86 5 232
2020 A combination of working on-site and working remotely or teleworking 37 43 15 1 3 0 0 80 5 57

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 39 36 12 0 0 0 13 86 0 16
2020 Working remotely or teleworking 53 35 5 3 0 1 3 92 3 232
2020 A combination of working on-site and working remotely or teleworking 52 37 8 0 3 0 0 89 3 57

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 24 0 0 0 0 0 100 0 16
2020 Working remotely or teleworking 78 20 1 1 0 1 0 98 1 232
2020 A combination of working on-site and working remotely or teleworking 76 24 0 0 0 0 0 100 0 57

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 55 19 19 6 0 0 0 74 6 15
2020 Working remotely or teleworking 41 42 9 5 2 0 0 83 7 229
2020 A combination of working on-site and working remotely or teleworking 36 46 13 3 0 2 0 84 3 55

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 64 17 6 6 0 6 0 87 6 16
2020 Working remotely or teleworking 47 37 5 7 1 2 0 86 9 228
2020 A combination of working on-site and working remotely or teleworking 54 37 6 3 0 0 0 91 3 57

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 34 29 25 12 0 0 0 63 12 16
2020 Working remotely or teleworking 58 32 5 3 1 1 0 91 4 229
2020 A combination of working on-site and working remotely or teleworking 47 38 12 2 1 0 0 85 3 57

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 13 38 18 29 1 0 0 51 30 53

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 100 0 53

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 14 21 18 35 12 0 0 35 47 53
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 6 94 16
2020 Working remotely or teleworking 9 91 230
2020 A combination of working on-site and working remotely or teleworking 2 98 55

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 13 87 16
2020 Working remotely or teleworking 10 90 231
2020 A combination of working on-site and working remotely or teleworking 5 95 56

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 22 78 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 75 25 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 77 18 5 0 0 0 0 95 0 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 42 11 6 0 0 0 83 6 16
2020 Working remotely or teleworking 40 45 7 2 1 2 3 89 3 232
2020 A combination of working on-site and working remotely or teleworking 49 32 6 1 0 3 8 91 2 57
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 30 46 24 0 61 39 16
2020 Working remotely or teleworking 16 59 26 0 79 21 232
2020 A combination of working on-site and working remotely or teleworking 11 62 27 0 85 15 57

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 48 52 40

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 21 26 13 14 23 0 2 49 38 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 9 13 9 30 21 7 11 27 63 39

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 6 0 5 0 6 12 94 6 16
2020 Working remotely or teleworking 57 10 5 1 0 2 23 91 2 232
2020 A combination of working on-site and working remotely or teleworking 62 10 6 1 0 3 18 90 2 57
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