2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 43 4 7 2 0 0 87 9 69
2020 Non-supervisor 38 48 2 8 3 0 0 87 11 182

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 13 7 3 0 0 0 90 3 68
2020 Non-supervisor 78 17 1 1 2 1 1 96 3 182

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 51 12 7 6 0 2 74 13 69
2020 Non-supervisor 32 41 8 14 5 0 1 74 19 181
2019 Supervisor 28 45 13 11 2 0 0 73 14 45
2019 Non-supervisor 47 34 7 8 4 0 1 81 11 152

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 47 14 12 2 2 2 72 14 69
2020 Non-supervisor 24 49 13 12 2 0 1 73 14 182
2019 Supervisor 38 36 15 9 0 0 2 75 9 45
2019 Non-supervisor 19 41 16 17 7 0 1 60 24 151

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 54 13 6 4 0 0 77 10 69
2020 Non-supervisor 37 39 11 8 3 1 0 78 11 181
2019 Supervisor 47 34 11 8 0 0 0 81 8 45
2019 Non-supervisor 40 33 13 10 3 0 1 74 13 152

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 35 8 15 14 0 0 62 30 69
2020 Non-supervisor 42 34 10 9 5 0 0 76 14 181
2019 Supervisor 41 29 14 11 5 0 0 70 16 45
2019 Non-supervisor 45 31 12 7 4 1 0 77 10 152

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 46 13 7 5 0 0 76 11 69
2020 Non-supervisor 38 42 8 10 2 0 0 80 11 182
2019 Supervisor 46 36 7 10 0 0 0 82 10 45
2019 Non-supervisor 40 41 7 6 5 0 0 82 11 152

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 39 12 13 8 0 0 68 20 68
2020 Non-supervisor 39 35 13 9 4 0 0 73 13 182
2019 Supervisor 33 34 10 16 5 2 0 69 21 45
2019 Non-supervisor 36 38 11 10 6 0 0 74 15 152

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 39 14 21 3 0 0 62 24 67
2020 Non-supervisor 25 46 10 12 6 0 0 72 18 182
2019 Supervisor 37 36 17 6 4 0 0 73 10 45
2019 Non-supervisor 23 42 9 18 8 0 0 65 26 152

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 42 11 7 0 0 0 82 7 68
2020 Non-supervisor 45 37 10 4 3 0 0 82 7 182
2019 Supervisor 65 25 5 6 0 0 0 89 6 45
2019 Non-supervisor 41 36 12 6 5 0 0 77 11 151

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 36 15 9 5 0 0 72 13 68
2020 Non-supervisor 38 33 12 11 6 0 0 71 17 182
2019 Supervisor 41 34 10 15 0 0 0 75 15 45
2019 Non-supervisor 35 39 12 7 7 0 0 74 14 151

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 33 19 6 2 0 0 73 8 67
2020 Non-supervisor 49 34 12 3 2 0 0 83 4 181
2019 Supervisor 58 36 4 2 0 0 0 94 2 45
2019 Non-supervisor 47 35 13 3 1 0 0 82 5 150

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 37 13 17 3 0 0 67 20 68
2020 Non-supervisor 33 41 9 13 4 0 0 73 18 181
2019 Supervisor 51 30 12 7 0 0 0 82 7 45
2019 Non-supervisor 31 44 8 10 6 1 0 76 16 152

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 33 13 12 7 0 0 67 20 68
2020 Non-supervisor 39 34 11 10 6 0 0 73 16 182
2019 Supervisor 59 18 17 2 4 0 0 77 6 45
2019 Non-supervisor 37 33 15 8 7 0 0 70 15 152

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 34 23 14 7 0 0 56 21 69
2020 Non-supervisor 28 47 10 11 4 0 0 75 15 179
2019 Supervisor 28 46 13 11 2 0 0 74 13 43
2019 Non-supervisor 32 42 12 9 6 0 0 73 15 152

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 37 12 11 5 0 0 72 16 69
2020 Non-supervisor 42 37 10 7 3 1 0 80 10 182
2019 Supervisor 41 46 9 4 0 0 0 87 4 44
2019 Non-supervisor 45 35 11 4 5 0 0 80 10 152

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 19 27 27 15 0 0 31 42 68
2020 Non-supervisor 34 33 21 7 4 1 0 67 12 181
2019 Supervisor 6 40 20 22 12 0 0 46 33 45
2019 Non-supervisor 45 35 13 6 2 0 0 79 8 152

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 48 26 7 0 0 0 7 67 68
2020 Non-supervisor 19 31 30 14 3 2 1 18 51 181
2019 Supervisor 13 37 35 12 2 0 0 14 50 45
2019 Non-supervisor 13 25 37 16 9 0 0 25 38 151

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 30 24 17 2 0 0 19 57 69
2020 Non-supervisor 14 23 27 25 7 3 1 33 38 181
2019 Supervisor 24 32 25 15 4 0 0 19 56 45
2019 Non-supervisor 21 25 25 16 9 3 0 26 48 151

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 23 29 23 1 0 0 24 47 67
2020 Non-supervisor 17 22 36 15 6 3 1 22 41 182
2019 Supervisor 20 18 41 13 9 0 0 22 37 45
2019 Non-supervisor 20 25 31 16 5 1 1 22 46 152

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 36 23 7 0 0 0 7 69 69
2020 Non-supervisor 20 25 32 13 7 3 1 21 46 181
2019 Supervisor 23 31 37 9 0 0 0 9 54 45
2019 Non-supervisor 17 15 29 26 12 1 1 38 32 152

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 24 23 11 4 2 0 15 61 69
2020 Non-supervisor 16 22 25 22 10 3 1 34 40 182
2019 Supervisor 24 31 28 13 4 0 0 18 55 45
2019 Non-supervisor 15 13 24 31 14 3 1 46 28 152

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 28 24 13 3 0 1 16 59 69
2020 Non-supervisor 19 22 30 15 6 7 2 23 45 181
2019 Supervisor 13 31 32 18 6 0 0 24 44 45
2019 Non-supervisor 16 23 22 22 11 5 2 35 41 152

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 23 27 20 4 1 0 25 47 68
2020 Non-supervisor 14 16 36 22 8 4 1 31 31 182
2019 Supervisor 17 28 28 15 9 0 2 25 46 45
2019 Non-supervisor 14 17 31 21 12 4 1 35 32 152

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 2 10 32 46 10 0 0 56 12 68
2020 Non-supervisor 4 16 28 34 18 1 1 52 20 182
2019 Supervisor 8 14 23 23 32 0 0 56 22 45
2019 Non-supervisor 7 21 18 37 17 0 0 54 28 151
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 27 14 11 2 11 9 67 15 69
2020 Non-supervisor 26 27 20 6 3 11 7 65 11 180
2019 Supervisor 38 31 17 7 0 4 2 74 8 45
2019 Non-supervisor 27 31 14 7 5 10 5 69 15 150

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 28 3 9 3 2 0 85 12 69
2020 Non-supervisor 58 21 8 8 4 1 0 80 12 181
2019 Supervisor 60 28 7 3 0 2 0 90 3 45
2019 Non-supervisor 53 26 8 6 5 1 0 80 12 149

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 33 5 5 2 0 0 89 6 69
2020 Non-supervisor 65 25 4 5 1 0 0 90 6 181
2019 Supervisor 66 25 7 2 0 0 0 90 2 45
2019 Non-supervisor 59 27 6 5 3 0 0 86 8 151

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 39 6 3 0 1 0 91 3 69
2020 Non-supervisor 55 29 8 4 3 1 0 85 7 182
2019 Supervisor 63 25 10 2 0 0 0 88 2 45
2019 Non-supervisor 52 32 7 6 3 0 0 84 8 151

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 29 6 0 2 0 6 92 2 69
2020 Non-supervisor 53 25 9 3 2 5 2 84 6 182
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 23 9 0 0 0 3 91 0 69
2020 Non-supervisor 58 20 11 5 3 2 1 81 8 182
2019 Supervisor 66 22 10 2 0 0 0 88 2 45
2019 Non-supervisor 47 25 17 8 1 0 1 73 10 152

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 38 12 4 4 0 0 80 8 69
2020 Non-supervisor 55 26 8 7 2 1 0 82 10 181
2019 Supervisor 31 35 21 9 2 3 0 67 12 45
2019 Non-supervisor 42 31 11 11 4 1 1 74 15 152

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 27 17 3 3 0 0 77 6 69
2020 Non-supervisor 59 22 8 3 3 3 1 86 6 182

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 37 10 9 3 0 0 78 12 69
2020 Non-supervisor 57 24 7 6 4 2 1 83 10 182
2019 Supervisor 38 38 12 12 0 0 0 76 12 44
2019 Non-supervisor 47 27 12 8 5 1 1 75 13 152

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 69
2020 Non-supervisor 40 60 182

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 30 1 3 0 3 8 95 3 69
2020 Non-supervisor 53 17 7 3 2 7 11 86 5 182

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 31 9 10 3 0 1 78 13 69
2020 Non-supervisor 56 27 6 5 4 1 0 84 10 181
2019 Supervisor 51 24 11 12 2 0 0 75 14 45
2019 Non-supervisor 51 27 8 6 7 0 1 79 13 152
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 44 7 13 5 9 0 73 19 69
2020 Non-supervisor 42 25 12 6 2 12 0 77 9 182
2019 Supervisor 28 41 18 11 0 2 0 70 11 44
2019 Non-supervisor 37 38 7 10 3 5 0 78 14 151

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 43 11 19 13 1 0 56 32 69
2020 Non-supervisor 36 33 14 9 5 3 0 72 14 182
2019 Supervisor 25 41 19 15 0 0 0 66 15 44
2019 Non-supervisor 33 34 13 12 6 3 0 69 18 151

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 25 26 24 17 3 0 31 42 69
2020 Non-supervisor 20 33 18 16 8 4 0 56 26 182
2019 Supervisor 5 48 14 29 4 0 0 53 33 44
2019 Non-supervisor 19 36 18 16 9 3 0 56 25 151

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 37 17 22 13 1 0 47 35 69
2020 Non-supervisor 19 35 19 17 5 4 0 57 23 182
2019 Supervisor 9 33 24 25 9 0 0 42 34 44
2019 Non-supervisor 16 33 16 20 13 3 0 50 34 152

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 34 27 13 7 0 0 54 20 69
2020 Non-supervisor 53 22 16 5 3 1 0 76 8 182
2019 Supervisor 30 34 18 11 4 0 3 66 16 45
2019 Non-supervisor 57 22 10 7 2 2 0 81 9 152
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 43 19 16 6 0 0 59 22 68
2020 Non-supervisor 32 43 13 8 3 2 0 76 12 182
2019 Supervisor 33 41 5 15 7 0 0 74 21 45
2019 Non-supervisor 28 36 13 16 5 2 0 65 21 152

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 29 22 23 16 1 0 38 39 69
2020 Non-supervisor 15 35 18 19 10 3 0 52 30 178
2019 Supervisor 8 36 20 26 7 2 0 45 34 45
2019 Non-supervisor 12 34 16 19 16 2 0 48 36 152

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 35 14 17 1 1 0 67 18 69
2020 Non-supervisor 23 37 12 15 4 8 0 66 21 181
2019 Supervisor 37 16 16 17 9 5 0 56 28 44
2019 Non-supervisor 21 25 15 23 11 4 1 48 36 152

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 42 18 12 5 1 0 64 18 68
2020 Non-supervisor 32 33 21 9 3 2 0 66 12 182
2019 Supervisor 14 29 22 22 7 4 2 46 30 45
2019 Non-supervisor 25 30 20 15 7 2 0 56 23 148

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 20 11 20 9 15 4 50 36 69
2020 Non-supervisor 18 23 19 11 8 17 4 52 24 182
2019 Supervisor 19 15 18 20 9 15 4 42 36 45
2019 Non-supervisor 17 17 24 16 10 14 3 41 31 152

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 29 21 18 9 7 2 48 29 69
2020 Non-supervisor 21 34 18 14 6 7 1 60 21 181
2019 Supervisor 21 27 26 22 0 4 0 50 23 45
2019 Non-supervisor 24 33 18 9 10 5 0 61 20 152

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 18 26 18 14 4 1 38 34 69
2020 Non-supervisor 19 29 18 16 11 6 1 52 29 180
2019 Supervisor 28 18 7 26 7 7 7 54 38 45
2019 Non-supervisor 24 32 13 14 13 4 0 59 28 152

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 23 26 3 8 0 4 61 11 69
2020 Non-supervisor 48 28 10 6 2 1 4 80 9 182
2019 Supervisor 45 29 6 8 12 0 0 74 20 45
2019 Non-supervisor 62 16 12 3 3 0 5 82 6 152

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 28 19 7 3 0 5 70 10 69
2020 Non-supervisor 44 23 20 6 2 1 3 70 9 182
2019 Supervisor 49 9 25 4 4 0 9 64 9 45
2019 Non-supervisor 45 26 18 4 2 1 4 75 6 151

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 79 7 4 1 2 3 4 92 3 68
2020 Non-supervisor 74 7 5 2 3 5 3 89 6 181
2019 Supervisor 77 0 7 4 0 2 10 87 5 45
2019 Non-supervisor 77 5 3 1 5 3 6 91 6 151

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 8 6 0 0 2 9 94 0 68
2020 Non-supervisor 80 10 3 0 1 3 4 96 1 180
2019 Supervisor 75 6 4 0 0 0 14 95 0 45
2019 Non-supervisor 77 8 3 1 1 1 10 95 2 150

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 43 23 7 5 0 0 65 11 69
2020 Non-supervisor 22 47 13 10 4 4 0 71 15 181
2019 Supervisor 34 40 17 9 0 0 0 74 9 45
2019 Non-supervisor 22 47 14 9 5 1 1 71 15 152

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 36 13 11 1 3 0 73 13 69
2020 Non-supervisor 41 42 8 5 3 1 0 84 8 180
2019 Supervisor 44 38 9 9 0 0 0 82 9 45
2019 Non-supervisor 48 28 14 7 3 1 0 76 10 151

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 37 14 3 1 3 0 81 4 68
2020 Non-supervisor 47 35 11 5 1 2 0 83 6 181
2019 Supervisor 59 24 7 6 0 4 0 86 6 45
2019 Non-supervisor 54 26 9 5 3 3 0 82 8 152

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 40 9 5 1 1 0 85 6 69
2020 Non-supervisor 51 33 7 3 2 3 0 87 5 182

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 31 7 3 2 3 3 88 5 68
2020 Non-supervisor 48 29 9 4 3 2 3 82 8 181

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 34 12 4 2 0 0 83 5 69
2020 Non-supervisor 56 32 4 6 2 0 0 88 7 180
2019 Supervisor 47 35 14 2 2 0 0 82 4 45
2019 Non-supervisor 60 28 7 4 2 0 0 87 6 151

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 34 13 16 19 0 0 53 34 69
2020 Non-supervisor 37 30 15 8 9 1 0 67 18 181
2019 Supervisor 23 36 21 9 12 0 0 59 20 44
2019 Non-supervisor 39 27 20 4 9 0 0 66 14 152

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 39 14 15 16 0 0 54 31 69
2020 Non-supervisor 38 31 14 10 5 1 0 71 15 181
2019 Supervisor 31 35 16 11 7 0 0 66 18 45
2019 Non-supervisor 35 37 16 4 8 0 0 72 12 151

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 21 22 17 18 2 0 43 35 69
2020 Non-supervisor 34 24 18 11 9 4 0 61 20 181
2019 Supervisor 25 27 25 16 7 0 0 53 23 44
2019 Non-supervisor 32 27 19 11 9 2 0 60 21 151
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 54 21 25 69
2020 Non-supervisor 36 30 35 182
2019 Supervisor 39 32 29 45
2019 Non-supervisor 37 24 39 152

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 5 15 80 0 0 0 38
2020 Non-supervisor 5 23 49 6 15 2 65
2019 Supervisor 6 18 77 0 0 0 18
2019 Non-supervisor 7 12 49 4 23 4 58
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 11 89 68
2020 Non-supervisor 9 91 181

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 15 16 9 2 38 10 50 20 69
2020 Non-supervisor 13 12 16 5 2 43 9 52 14 181
2019 Supervisor 14 18 22 13 4 23 7 44 24 45
2019 Non-supervisor 9 11 23 8 10 30 9 33 29 152

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 31 22 14 3 10 0 58 18 69
2020 Non-supervisor 34 28 16 7 2 12 2 71 10 182
2019 Supervisor 27 32 15 9 7 11 0 65 18 45
2019 Non-supervisor 29 28 17 9 6 11 0 64 17 151
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 18 9 3 6 38 10 66 17 68
2020 Non-supervisor 17 12 17 3 1 42 7 58 9 180
2019 Supervisor 16 13 29 0 0 33 9 50 0 45
2019 Non-supervisor 14 9 24 4 5 35 9 41 17 151

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 31 22 6 2 11 0 67 9 69
2020 Non-supervisor 39 31 15 3 1 10 1 78 5 182
2019 Supervisor 39 25 16 2 3 16 0 76 5 44
2019 Non-supervisor 39 20 16 8 4 14 0 68 14 152
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 18 10 14 3 0 0 73 17 68
2020 Non-supervisor 51 16 15 10 4 1 4 70 15 182

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 32 17 6 6 1 0 71 12 69
2020 Non-supervisor 37 20 19 17 7 0 0 57 23 182
2019 Supervisor 27 33 18 9 13 0 0 60 22 45
2019 Non-supervisor 29 24 25 10 11 0 1 53 21 152

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 3 13 27 21 36 0 0 16 57 69
2020 Non-supervisor 13 23 30 19 15 0 0 36 34 182
2019 Supervisor 2 15 31 39 13 0 0 17 52 45
2019 Non-supervisor 25 29 24 18 4 0 0 54 22 151

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 3 11 34 15 38 0 0 13 52 69
2020 Non-supervisor 18 24 25 14 17 2 0 43 32 182
2019 Supervisor 4 26 25 32 13 0 0 30 45 45
2019 Non-supervisor 28 27 20 15 10 0 0 55 25 150

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 3 12 25 29 31 0 0 15 60 69
2020 Non-supervisor 19 23 22 18 17 1 0 42 36 182
2019 Supervisor 6 6 30 39 18 0 0 12 57 45
2019 Non-supervisor 27 25 23 17 9 0 0 52 25 151

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 16 37 11 26 0 2 25 37 69
2020 Non-supervisor 36 23 21 8 8 1 3 61 17 181
2019 Supervisor 8 36 23 18 15 0 0 44 34 45
2019 Non-supervisor 49 31 9 6 3 0 2 82 9 151

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 27 19 16 27 0 0 38 43 69
2020 Non-supervisor 29 28 16 13 13 1 1 57 26 182
2019 Supervisor 14 28 26 22 10 0 0 42 32 43
2019 Non-supervisor 41 30 18 3 7 0 1 72 10 152

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 25 18 11 15 0 5 53 28 69
2020 Non-supervisor 34 17 19 12 8 1 10 57 22 180

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 23 34 21 7 0 0 37 29 69
2020 Non-supervisor 23 37 17 16 5 2 0 61 21 182
2019 Supervisor 27 28 27 12 7 0 0 55 19 44
2019 Non-supervisor 30 32 24 9 6 0 0 62 15 152

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 18 28 26 17 0 0 28 43 69
2020 Non-supervisor 15 27 25 17 14 2 0 43 31 182
2019 Supervisor 11 35 23 21 9 0 0 46 30 44
2019 Non-supervisor 28 29 21 14 8 0 1 58 21 152

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 22 28 18 16 1 0 37 35 69
2020 Non-supervisor 23 27 25 14 11 1 0 50 25 182
2019 Supervisor 25 31 21 11 11 0 0 56 23 44
2019 Non-supervisor 22 29 22 11 15 0 1 52 26 152

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 34 15 10 9 0 0 66 19 69
2020 Non-supervisor 44 24 15 10 6 2 0 69 15 182
2019 Supervisor 42 28 16 5 9 0 0 70 14 44
2019 Non-supervisor 44 27 12 12 4 0 1 71 16 152

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 31 27 17 3 0 0 54 20 69
2020 Non-supervisor 28 29 23 13 6 1 0 58 20 182

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 32 19 10 6 0 0 65 16 69
2020 Non-supervisor 29 32 24 8 6 1 0 62 14 180
2019 Supervisor 33 23 35 2 7 0 0 56 9 44
2019 Non-supervisor 38 41 9 7 5 0 0 78 12 151

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 36 17 4 4 0 0 74 9 69
2020 Non-supervisor 48 25 15 7 2 1 2 76 9 181
2019 Supervisor 48 27 16 4 5 0 0 75 9 44
2019 Non-supervisor 57 23 7 5 6 0 1 82 11 151

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 27 30 3 4 0 0 63 7 69
2020 Non-supervisor 36 38 17 7 2 0 0 74 9 180

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 23 7 1 0 0 1 91 1 69
2020 Non-supervisor 70 16 6 1 1 0 5 92 2 181
2019 Supervisor 79 11 5 0 3 0 2 93 3 44
2019 Non-supervisor 71 15 4 2 3 1 4 90 5 151

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 80 7 3 6 3 0 2 88 9 69
2020 Non-supervisor 75 12 2 3 4 0 3 91 7 179
2019 Supervisor 76 13 9 0 0 2 0 91 0 45
2019 Non-supervisor 66 13 8 3 6 1 4 82 10 151

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 20 3 0 5 0 0 92 5 68
2020 Non-supervisor 72 18 6 2 1 0 2 91 2 180
2019 Supervisor 73 14 13 0 0 0 0 87 0 45
2019 Non-supervisor 60 21 11 2 2 0 3 84 4 151

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 6 12 9 7 0 0 72 16 69
2020 Non-supervisor 63 19 5 5 6 1 1 83 11 181
2019 Supervisor 64 12 15 7 2 0 0 76 9 45
2019 Non-supervisor 64 14 7 7 6 0 3 80 13 151

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 16 10 7 1 0 0 81 9 69
2020 Non-supervisor 63 7 1 1 1 1 28 98 2 180
2019 Supervisor 52 34 11 2 0 0 0 87 2 44
2019 Non-supervisor 66 6 2 1 1 0 25 95 2 151

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 14 8 0 1 0 0 91 1 69
2020 Non-supervisor 77 11 5 2 1 1 4 93 2 182
2019 Supervisor 82 11 2 2 0 0 2 95 2 45
2019 Non-supervisor 73 14 4 1 1 0 6 92 3 151

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 15 3 3 1 0 0 93 4 69
2020 Non-supervisor 63 10 12 5 6 1 3 76 12 182
2019 Supervisor 87 4 0 4 0 0 4 96 4 45
2019 Non-supervisor 64 17 7 3 5 0 4 84 9 151

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 31 17 6 0 0 1 77 6 69
2020 Non-supervisor 45 25 20 6 2 0 2 71 9 182
2019 Supervisor 60 20 13 4 0 0 2 82 5 45
2019 Non-supervisor 56 18 16 6 2 0 2 76 8 151

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 40 26 7 3 0 0 64 10 69
2020 Non-supervisor 24 41 26 8 2 0 0 65 9 181

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 3 13 38 28 19 0 0 16 46 69
2020 Non-supervisor 13 30 32 20 6 0 0 42 26 180
2019 Supervisor 9 28 39 19 5 0 0 37 24 45
2019 Non-supervisor 17 36 30 14 3 0 1 53 17 152

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 27 24 17 4 0 0 22 55 69
2020 Non-supervisor 10 23 36 25 6 0 0 31 33 182
2019 Supervisor 16 15 38 20 11 0 0 31 31 45
2019 Non-supervisor 9 24 27 26 14 0 0 40 33 151

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 50 15 10 5 0 0 71 14 69
2020 Non-supervisor 31 38 16 12 3 1 0 69 15 182
2019 Supervisor 19 40 20 9 7 4 0 62 17 44
2019 Non-supervisor 22 33 15 17 7 5 0 58 26 152

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 33 20 19 13 0 0 48 32 69
2020 Non-supervisor 26 33 17 15 5 4 0 61 21 181

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 36 11 10 7 0 1 72 18 69
2020 Non-supervisor 39 32 12 12 3 1 1 73 15 179

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 39 10 4 6 0 1 80 10 69
2020 Non-supervisor 52 29 7 5 1 5 2 87 6 181

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 33 21 10 22 2 0 47 32 69
2020 Non-supervisor 30 30 16 13 9 2 1 61 22 182
2019 Supervisor 13 30 28 20 7 2 0 45 27 45
2019 Non-supervisor 18 32 21 16 11 3 0 51 27 152

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 44 10 4 2 1 2 84 6 69
2020 Non-supervisor 44 36 10 7 1 1 1 81 9 182

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 37 18 6 3 1 2 72 9 69
2020 Non-supervisor 42 34 11 10 2 1 1 77 12 182

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 42 21 2 2 3 2 75 3 69
2020 Non-supervisor 36 36 17 7 1 1 2 74 8 180

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 26 14 2 2 1 3 82 3 68
2020 Non-supervisor 52 28 12 3 1 3 2 83 4 182

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 21 5 4 3 3 2 87 8 69
2020 Non-supervisor 73 20 2 2 0 3 1 96 2 182

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 44 8 1 0 1 0 91 1 69
2020 Non-supervisor 45 39 5 5 2 3 1 88 7 181

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 29 3 6 6 0 1 85 12 69
2020 Non-supervisor 54 29 9 6 2 0 0 83 8 180

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 27 5 3 4 1 2 87 7 69
2020 Non-supervisor 65 21 5 4 1 3 1 90 5 181

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 42 15 18 6 2 0 61 25 69
2019 Supervisor 28 41 11 14 4 0 2 71 18 45

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 100 0 69

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 25 19 19 19 0 0 43 38 69
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 3 97 69
2020 Non-supervisor 8 92 181

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 69
2020 Non-supervisor 11 89 182
2019 Supervisor 17 83 44
2019 Non-supervisor 21 79 152

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 23 8 0 4 6 3 86 5 69
2020 Non-supervisor 54 30 7 4 1 2 2 88 5 181
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 56 17 0 67 33 69
2020 Non-supervisor 35 44 19 2 55 45 182

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 26 74 19
2020 Non-supervisor 36 64 64

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 26 22 16 10 0 11 47 29 19
2020 Non-supervisor 13 17 17 17 27 1 8 33 49 64

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 12 14 39 16 0 10 24 60 19
2020 Non-supervisor 13 13 12 20 38 2 3 26 61 64

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 22 10 9 9 0 3 71 18 69
2020 Non-supervisor 36 21 12 8 6 4 13 69 17 182
2019 Supervisor 31 20 15 16 9 0 9 56 27 45
2019 Non-supervisor 37 20 13 9 10 1 9 64 21 151
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