2020 Public Service Employee Survey Results for Women and Gender Equality Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 34 4 7 7 0 0 82 14 46
2020 Non-visible minority 38 50 2 8 2 0 0 88 10 203

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 79 13 6 0 0 0 2 94 0 46
2020 Non-visible minority 77 17 2 1 2 1 0 95 3 202

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 35 12 15 11 0 0 61 27 46
2020 Non-visible minority 31 44 9 11 4 0 1 76 15 202
2019 Visible minority 56 29 6 6 4 0 0 84 10 31
2019 Non-visible minority 40 39 8 8 3 0 1 80 11 163

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 52 13 6 5 0 0 76 11 46
2020 Non-visible minority 24 48 12 13 2 1 1 73 15 203
2019 Visible minority 23 36 12 16 13 0 0 59 29 31
2019 Non-visible minority 23 41 17 16 3 0 1 64 19 162

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 38 13 7 9 0 0 71 16 46
2020 Non-visible minority 34 44 11 8 3 1 0 79 10 202
2019 Visible minority 39 34 7 12 7 0 0 74 19 31
2019 Non-visible minority 42 33 14 9 1 0 1 76 10 163

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 26 17 9 15 0 0 59 24 46
2020 Non-visible minority 39 37 7 11 6 0 0 76 16 201
2019 Visible minority 52 16 19 10 3 0 0 68 13 31
2019 Non-visible minority 44 33 12 7 4 1 0 77 11 163

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 35 15 11 4 0 0 70 15 46
2020 Non-visible minority 37 45 7 9 2 0 0 82 11 203
2019 Visible minority 49 28 4 16 4 0 0 77 19 31
2019 Non-visible minority 40 43 8 5 4 0 0 83 9 163

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 24 25 9 7 0 0 59 16 46
2020 Non-visible minority 37 39 10 10 4 0 0 76 14 202
2019 Visible minority 36 35 7 13 9 0 0 71 22 31
2019 Non-visible minority 35 38 11 11 4 1 0 73 15 163

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 44 15 15 7 0 0 64 22 46
2020 Non-visible minority 26 45 10 14 5 0 0 71 19 201
2019 Visible minority 31 44 6 16 4 0 0 75 19 31
2019 Non-visible minority 26 40 11 16 8 0 0 66 23 163

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 31 13 6 5 2 0 75 11 46
2020 Non-visible minority 44 40 10 4 2 0 0 84 6 202
2019 Visible minority 49 32 16 0 4 0 0 81 4 31
2019 Non-visible minority 47 33 9 8 3 0 0 80 11 162

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 24 21 6 11 0 0 61 18 46
2020 Non-visible minority 38 37 11 10 4 0 0 75 14 202
2019 Visible minority 25 46 13 5 10 0 0 72 15 31
2019 Non-visible minority 39 36 11 9 4 0 0 75 14 162

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 25 21 2 4 0 0 73 6 46
2020 Non-visible minority 46 37 13 3 1 0 0 83 4 200
2019 Visible minority 46 34 20 0 0 0 0 80 0 30
2019 Non-visible minority 51 35 10 3 1 0 0 86 4 162

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 39 11 17 6 0 0 65 24 46
2020 Non-visible minority 34 41 9 13 3 0 0 74 16 201
2019 Visible minority 39 31 13 7 10 0 0 70 17 31
2019 Non-visible minority 36 42 8 10 4 1 0 79 14 163

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 34 17 8 9 0 0 66 17 46
2020 Non-visible minority 39 35 11 10 6 0 0 74 16 202
2019 Visible minority 45 15 18 13 9 0 0 61 22 31
2019 Non-visible minority 41 33 14 6 6 0 0 74 12 163

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 33 29 4 7 0 0 60 11 46
2020 Non-visible minority 27 46 10 13 4 0 0 73 17 200
2019 Visible minority 32 42 13 3 10 0 0 74 13 31
2019 Non-visible minority 31 43 12 11 4 0 0 74 14 162

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 42 11 4 4 0 0 81 8 46
2020 Non-visible minority 41 37 11 9 2 1 0 78 11 203
2019 Visible minority 39 42 11 5 4 0 0 81 9 31
2019 Non-visible minority 45 37 10 4 4 0 0 82 8 162

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 27 23 16 11 0 0 50 27 44
2020 Non-visible minority 29 30 22 12 7 0 0 60 19 203
2019 Visible minority 40 33 21 6 0 0 0 73 6 31
2019 Non-visible minority 36 36 13 10 5 0 0 72 15 163

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 31 22 17 2 6 0 20 56 46
2020 Non-visible minority 18 37 31 11 2 1 0 13 55 201
2019 Visible minority 10 30 36 14 10 0 0 24 40 30
2019 Non-visible minority 14 27 37 15 7 0 0 22 41 163

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 21 19 31 9 2 0 40 40 46
2020 Non-visible minority 17 25 29 21 5 2 0 27 44 201
2019 Visible minority 21 27 13 29 9 0 0 38 49 31
2019 Non-visible minority 21 27 27 13 8 3 0 21 50 162

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 28 33 5 7 8 0 12 52 46
2020 Non-visible minority 19 21 35 21 5 1 0 25 40 201
2019 Visible minority 13 33 25 22 3 0 4 26 48 31
2019 Non-visible minority 21 22 35 14 6 1 0 21 43 163

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 26 27 13 2 4 0 16 57 46
2020 Non-visible minority 22 28 31 11 6 2 0 18 51 202
2019 Visible minority 22 22 26 17 10 0 4 27 46 31
2019 Non-visible minority 17 18 33 22 9 1 0 32 36 163

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 24 17 9 11 6 2 22 60 46
2020 Non-visible minority 20 22 26 21 8 1 0 30 43 203
2019 Visible minority 19 22 17 24 15 0 4 40 42 31
2019 Non-visible minority 16 15 26 28 11 3 0 40 33 163

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 17 31 13 7 6 2 22 45 46
2020 Non-visible minority 21 25 27 15 5 4 1 22 49 202
2019 Visible minority 15 14 26 33 9 3 0 43 30 31
2019 Non-visible minority 15 27 24 19 11 4 1 31 44 163

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 14 15 29 6 10 0 40 43 46
2020 Non-visible minority 16 18 38 20 7 1 0 27 34 202
2019 Visible minority 9 13 33 32 10 3 0 43 22 31
2019 Non-visible minority 15 21 31 16 12 3 1 30 38 163

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 13 33 27 19 0 0 47 20 46
2020 Non-visible minority 3 14 28 39 15 0 0 54 17 202
2019 Visible minority 12 24 9 32 24 0 0 56 36 31
2019 Non-visible minority 6 19 21 33 20 0 0 53 25 162
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 18 28 4 4 18 5 52 11 45
2020 Non-visible minority 27 30 15 8 2 10 8 70 12 202
2019 Visible minority 39 26 13 4 6 10 3 74 11 31
2019 Non-visible minority 29 32 14 8 4 9 4 70 13 161

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 21 9 4 11 0 0 75 15 45
2020 Non-visible minority 59 23 5 9 2 1 0 83 12 203
2019 Visible minority 64 9 10 4 10 3 0 76 14 30
2019 Non-visible minority 54 30 7 5 3 1 0 84 8 161

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 41 9 2 2 0 0 87 5 46
2020 Non-visible minority 67 24 3 5 1 0 0 91 6 202
2019 Visible minority 71 13 10 0 6 0 0 84 6 31
2019 Non-visible minority 59 29 6 4 2 0 0 88 6 162

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 26 15 9 4 0 0 72 13 46
2020 Non-visible minority 57 32 6 3 1 1 0 90 4 203
2019 Visible minority 52 29 6 13 0 0 0 81 13 31
2019 Non-visible minority 56 30 9 3 3 0 0 86 6 162

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 33 13 11 9 2 0 66 21 46
2020 Non-visible minority 60 25 7 1 0 3 4 92 1 203
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 13 11 6 4 2 2 77 11 46
2020 Non-visible minority 61 24 10 3 1 0 1 86 4 203
2019 Visible minority 54 17 14 10 3 0 3 73 13 31
2019 Non-visible minority 51 26 15 6 1 0 1 78 7 163

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 23 13 4 2 0 0 81 7 46
2020 Non-visible minority 51 31 9 6 2 1 0 82 9 202
2019 Visible minority 49 28 10 9 3 0 0 78 12 31
2019 Non-visible minority 38 32 13 11 3 2 1 73 14 163

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 24 8 7 2 4 0 82 9 46
2020 Non-visible minority 58 24 11 2 3 1 2 84 5 203

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 27 9 4 2 0 0 84 6 46
2020 Non-visible minority 52 28 7 7 4 1 1 82 11 203
2019 Visible minority 55 16 13 10 6 0 0 71 16 31
2019 Non-visible minority 42 33 12 9 3 1 1 76 12 162

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 46
2020 Non-visible minority 40 60 203

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 24 10 2 4 2 4 82 7 46
2020 Non-visible minority 55 19 5 3 0 6 12 90 4 203

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 38 9 2 6 0 0 83 8 46
2020 Non-visible minority 56 26 6 8 3 1 0 83 12 202
2019 Visible minority 57 18 10 6 9 0 0 75 15 31
2019 Non-visible minority 50 28 9 7 5 0 1 79 13 163
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 34 15 0 5 9 0 78 5 46
2020 Non-visible minority 37 30 10 10 1 11 1 76 13 203
2019 Visible minority 43 29 10 7 0 11 0 81 8 31
2019 Non-visible minority 34 40 10 11 3 3 0 76 14 161

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 30 24 7 7 4 0 61 14 46
2020 Non-visible minority 30 37 11 12 8 2 0 69 20 203
2019 Visible minority 35 30 16 15 0 3 0 68 16 31
2019 Non-visible minority 30 37 14 12 5 2 0 68 17 161

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 37 21 9 16 4 0 52 26 46
2020 Non-visible minority 17 30 20 20 10 3 0 49 31 203
2019 Visible minority 23 45 7 19 6 0 0 68 25 31
2019 Non-visible minority 14 37 19 19 7 3 0 53 27 161

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 41 25 11 9 2 0 53 21 46
2020 Non-visible minority 18 35 16 20 7 3 0 55 28 203
2019 Visible minority 22 33 13 18 13 0 0 55 31 31
2019 Non-visible minority 12 33 19 22 11 3 0 46 34 162

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 26 13 8 2 0 0 76 11 46
2020 Non-visible minority 43 26 19 7 4 1 0 70 11 203
2019 Visible minority 54 26 10 7 3 0 0 80 10 31
2019 Non-visible minority 51 25 11 8 2 2 1 78 11 163
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 41 17 6 11 4 0 64 18 46
2020 Non-visible minority 29 43 13 11 2 1 0 73 14 202
2019 Visible minority 36 32 16 10 6 0 0 68 16 31
2019 Non-visible minority 27 38 11 17 5 2 0 67 22 163

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 28 22 11 20 4 0 45 32 46
2020 Non-visible minority 13 35 19 22 9 2 0 49 32 199
2019 Visible minority 13 40 10 16 19 3 0 54 36 31
2019 Non-visible minority 10 35 19 22 12 2 0 46 35 163

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 39 15 13 11 8 0 57 27 46
2020 Non-visible minority 28 37 12 17 1 6 0 69 19 202
2019 Visible minority 26 29 7 9 22 7 0 59 33 31
2019 Non-visible minority 25 21 17 25 8 3 1 48 35 162

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 37 17 5 13 4 0 64 19 46
2020 Non-visible minority 30 36 22 10 2 1 0 67 12 202
2019 Visible minority 30 23 14 21 10 3 0 54 31 31
2019 Non-visible minority 22 31 22 16 6 3 0 54 23 159

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 17 17 6 20 17 4 44 34 46
2020 Non-visible minority 19 24 17 15 5 17 4 54 25 203
2019 Visible minority 27 10 13 19 17 9 6 43 42 31
2019 Non-visible minority 16 18 25 16 8 15 2 40 30 163

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 48 11 9 9 13 0 67 20 45
2020 Non-visible minority 22 30 20 16 5 6 1 55 23 203
2019 Visible minority 23 37 6 15 13 6 0 63 30 31
2019 Non-visible minority 24 30 23 11 7 5 0 56 19 163

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 25 22 15 16 4 0 45 32 45
2020 Non-visible minority 20 27 20 17 10 6 1 50 29 202
2019 Visible minority 26 24 6 18 23 4 0 51 42 31
2019 Non-visible minority 24 30 13 16 10 5 1 58 28 163

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 26 19 5 4 0 2 72 8 46
2020 Non-visible minority 45 26 13 6 4 1 5 76 10 203
2019 Visible minority 72 9 10 7 0 0 3 83 7 31
2019 Non-visible minority 55 21 11 3 6 0 4 79 10 163

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 28 19 7 6 2 2 66 14 46
2020 Non-visible minority 45 24 20 5 1 1 4 73 7 203
2019 Visible minority 44 16 17 13 6 0 4 62 20 30
2019 Non-visible minority 47 24 19 2 2 1 5 75 4 163

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 6 13 8 12 7 2 64 22 46
2020 Non-visible minority 81 8 3 1 1 3 4 95 1 201
2019 Visible minority 46 12 4 7 16 9 7 69 27 31
2019 Non-visible minority 83 3 4 0 1 2 7 94 1 162

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 67 13 6 0 5 4 4 88 5 46
2020 Non-visible minority 82 9 3 0 0 1 5 97 0 200
2019 Visible minority 69 14 0 3 4 0 10 92 8 30
2019 Non-visible minority 78 6 4 1 0 1 11 95 1 162

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 44 24 7 7 6 0 60 15 46
2020 Non-visible minority 24 47 14 9 3 2 0 73 12 202
2019 Visible minority 23 48 10 10 6 4 0 74 16 31
2019 Non-visible minority 24 46 16 9 3 1 1 71 12 163

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 39 17 9 5 2 0 68 14 46
2020 Non-visible minority 43 41 8 6 2 1 0 85 8 201
2019 Visible minority 49 25 14 6 6 0 0 74 12 31
2019 Non-visible minority 47 31 13 7 2 1 0 78 9 162

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 26 20 11 2 4 0 65 14 46
2020 Non-visible minority 48 37 10 3 0 2 0 87 3 201
2019 Visible minority 58 17 7 3 13 3 0 77 16 31
2019 Non-visible minority 55 27 9 5 1 3 0 84 6 163

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 32 9 11 9 4 0 69 21 46
2020 Non-visible minority 53 37 7 1 0 1 0 91 1 203

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 32 8 11 14 2 0 65 26 45
2020 Non-visible minority 53 29 9 3 0 2 4 88 3 202

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 33 11 7 2 0 0 79 9 45
2020 Non-visible minority 57 33 5 4 1 0 0 89 5 202
2019 Visible minority 58 22 10 4 6 0 0 81 10 31
2019 Non-visible minority 57 31 8 3 1 0 0 88 4 162

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 38 16 6 9 0 0 69 15 45
2020 Non-visible minority 32 30 14 11 11 1 0 63 23 203
2019 Visible minority 44 20 20 6 10 0 0 64 15 31
2019 Non-visible minority 35 30 21 5 9 0 0 65 15 163

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 36 15 11 7 0 0 67 18 45
2020 Non-visible minority 33 33 14 12 7 1 0 66 19 203
2019 Visible minority 39 29 17 6 10 0 0 68 15 31
2019 Non-visible minority 33 38 16 6 7 0 0 71 12 162

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 20 24 17 7 0 0 52 23 45
2020 Non-visible minority 31 24 18 12 11 4 0 57 24 203
2019 Visible minority 30 20 21 17 10 3 0 51 27 30
2019 Non-visible minority 30 29 20 12 8 2 0 60 20 162
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 45 24 31 46
2020 Non-visible minority 39 28 33 203
2019 Visible minority 45 19 36 31
2019 Non-visible minority 37 27 36 163

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 0 20 56 5 13 5 21
2020 Non-visible minority 6 21 61 4 9 0 81
2019 Visible minority 8 8 56 0 29 0 14
2019 Non-visible minority 7 15 54 5 15 4 62
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 45
2020 Non-visible minority 9 91 202
2019 Visible minority 25 75 31
2019 Non-visible minority 12 88 163

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 9 25 4 2 42 9 36 13 46
2020 Non-visible minority 13 14 14 7 2 41 9 55 16 202
2019 Visible minority 16 13 11 6 9 35 10 54 27 31
2019 Non-visible minority 9 12 26 10 9 28 7 33 28 163

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 30 19 11 2 17 2 59 17 46
2020 Non-visible minority 34 28 17 8 2 9 1 70 11 203
2019 Visible minority 37 21 14 10 6 12 0 66 19 30
2019 Non-visible minority 27 31 17 9 6 11 0 64 17 163
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 45
2020 Non-visible minority 3 97 203
2019 Visible minority 33 67 31
2019 Non-visible minority 4 96 163

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 6 24 5 9 37 6 34 24 46
2020 Non-visible minority 18 15 13 3 1 42 8 67 8 200
2019 Visible minority 13 14 14 10 6 38 6 48 28 31
2019 Non-visible minority 15 9 27 2 4 34 8 43 11 162

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 32 22 5 7 8 2 63 13 46
2020 Non-visible minority 39 31 16 4 0 10 0 78 4 203
2019 Visible minority 39 17 6 17 6 15 0 66 27 31
2019 Non-visible minority 39 22 17 5 3 14 0 71 9 162
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 13 11 7 9 2 5 71 17 45
2020 Non-visible minority 51 17 14 12 3 0 3 71 15 203

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 21 15 13 9 2 0 61 23 46
2020 Non-visible minority 37 24 19 14 6 0 0 61 19 203
2019 Visible minority 30 21 22 17 10 0 0 51 27 31
2019 Non-visible minority 28 26 24 8 12 0 1 55 20 163

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 27 21 17 26 0 0 35 43 46
2020 Non-visible minority 11 19 31 20 19 0 0 30 39 203
2019 Visible minority 30 18 16 30 6 0 0 47 36 31
2019 Non-visible minority 17 28 28 21 7 0 0 45 28 162

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 16 26 10 26 4 0 35 38 46
2020 Non-visible minority 13 22 28 14 22 0 0 35 37 203
2019 Visible minority 24 20 18 27 12 0 0 44 39 30
2019 Non-visible minority 22 28 22 17 11 0 0 50 28 161

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 11 29 21 22 2 0 27 44 46
2020 Non-visible minority 14 22 21 21 21 0 0 37 42 203
2019 Visible minority 26 10 29 21 14 0 0 36 35 31
2019 Non-visible minority 22 23 24 21 11 0 0 44 32 162

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 18 21 8 22 0 4 46 32 46
2020 Non-visible minority 30 22 25 9 12 0 2 53 21 202
2019 Visible minority 34 33 13 13 0 0 7 73 14 31
2019 Non-visible minority 41 31 12 9 7 0 1 73 16 162

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 24 18 17 17 0 0 48 34 46
2020 Non-visible minority 24 29 17 13 17 0 1 53 30 203
2019 Visible minority 38 19 23 6 7 0 7 61 14 31
2019 Non-visible minority 34 31 20 7 7 0 0 65 15 162

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 20 16 16 12 0 4 54 29 45
2020 Non-visible minority 32 19 19 10 10 0 9 57 22 202

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 31 19 17 15 0 0 48 32 46
2020 Non-visible minority 22 34 22 17 4 1 0 57 21 203
2019 Visible minority 42 31 15 7 4 0 0 74 11 30
2019 Non-visible minority 26 32 26 10 6 0 0 58 16 163

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 20 19 15 26 4 0 37 43 46
2020 Non-visible minority 14 26 28 20 12 0 0 40 33 203
2019 Visible minority 26 36 13 21 4 0 0 63 24 30
2019 Non-visible minority 24 29 24 14 8 0 1 53 23 163

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 22 26 14 18 0 0 42 32 46
2020 Non-visible minority 21 27 26 15 11 0 0 48 26 203
2019 Visible minority 17 27 26 20 10 0 0 44 30 30
2019 Non-visible minority 23 31 21 10 14 0 1 54 25 163

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 19 17 15 12 2 0 56 27 46
2020 Non-visible minority 43 28 14 9 5 0 0 72 13 203
2019 Visible minority 43 20 14 16 6 0 0 63 23 30
2019 Non-visible minority 43 29 13 9 5 0 1 73 14 163

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 16 28 15 11 0 0 47 26 46
2020 Non-visible minority 26 33 23 14 4 0 0 59 18 203

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 27 23 10 16 0 0 51 26 46
2020 Non-visible minority 32 33 23 9 3 0 0 65 12 201
2019 Visible minority 35 20 31 11 4 0 0 55 15 29
2019 Non-visible minority 37 39 13 6 6 0 0 76 11 163

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 31 12 9 4 2 7 73 15 46
2020 Non-visible minority 48 27 17 6 2 0 1 75 8 202
2019 Visible minority 58 14 10 4 11 0 4 75 15 30
2019 Non-visible minority 56 25 8 5 5 0 1 82 10 162

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 22 24 9 5 0 0 62 14 45
2020 Non-visible minority 35 39 19 5 2 0 0 74 7 202

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 17 11 2 5 0 6 81 7 46
2020 Non-visible minority 72 19 4 1 0 0 3 94 1 201
2019 Visible minority 64 14 7 4 7 0 4 81 11 30
2019 Non-visible minority 75 15 4 1 2 1 3 93 4 162

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 17 4 5 9 0 4 81 15 45
2020 Non-visible minority 81 9 2 4 2 0 2 92 5 201
2019 Visible minority 48 17 6 7 16 3 3 69 24 31
2019 Non-visible minority 71 12 9 1 3 1 3 87 4 162

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 24 14 0 2 0 2 84 2 45
2020 Non-visible minority 76 17 3 1 2 0 1 94 3 201
2019 Visible minority 54 17 9 7 4 0 10 79 11 31
2019 Non-visible minority 64 21 12 1 1 0 1 86 2 162

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 19 8 7 9 0 2 75 16 46
2020 Non-visible minority 67 15 7 6 5 0 0 82 11 202
2019 Visible minority 49 11 13 9 13 0 6 63 23 31
2019 Non-visible minority 66 14 8 7 4 0 1 81 11 162

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 12 6 2 2 0 22 87 6 46
2020 Non-visible minority 66 9 3 2 0 0 20 93 4 201
2019 Visible minority 58 16 4 4 0 0 19 91 4 31
2019 Non-visible minority 64 11 4 1 1 0 20 93 2 161

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 74 17 2 2 0 0 4 95 2 46
2020 Non-visible minority 78 11 6 1 1 0 2 92 2 203
2019 Visible minority 70 7 4 3 4 0 12 88 8 31
2019 Non-visible minority 76 14 4 1 1 0 4 94 2 162

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 17 16 0 9 0 4 74 9 46
2020 Non-visible minority 71 9 8 5 4 0 2 81 10 203
2019 Visible minority 72 4 3 3 10 0 10 83 14 31
2019 Non-visible minority 69 16 6 4 3 0 3 88 6 162

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 22 25 6 2 0 2 67 8 46
2020 Non-visible minority 45 27 19 6 2 0 2 74 7 203
2019 Visible minority 43 31 13 4 4 0 6 79 7 31
2019 Non-visible minority 59 17 16 6 1 0 1 77 7 162

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 35 22 9 6 0 0 63 15 46
2020 Non-visible minority 23 42 27 7 1 0 0 65 8 202

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 23 32 11 15 0 0 42 26 46
2020 Non-visible minority 8 26 34 24 8 0 0 34 32 201
2019 Visible minority 17 20 48 12 3 0 0 37 15 31
2019 Non-visible minority 14 37 30 15 4 0 1 51 19 163

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 28 24 24 9 0 0 33 43 46
2020 Non-visible minority 14 24 35 23 5 0 0 28 38 203
2019 Visible minority 9 22 43 13 13 0 0 26 31 31
2019 Non-visible minority 11 22 28 26 13 0 0 39 33 162

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 30 20 8 7 0 0 65 15 46
2020 Non-visible minority 27 44 14 12 3 0 0 71 14 203
2019 Visible minority 30 33 10 15 6 6 0 67 23 31
2019 Non-visible minority 20 34 17 16 7 5 0 58 24 162

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 34 19 11 11 0 0 59 22 46
2020 Non-visible minority 23 33 17 17 6 4 0 58 24 202

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 19 13 5 0 0 64 18 44
2020 Non-visible minority 40 34 10 10 3 1 1 76 14 202

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 34 6 8 2 0 4 82 11 46
2020 Non-visible minority 51 31 8 3 2 4 1 86 6 202

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 28 20 9 16 2 0 55 25 46
2020 Non-visible minority 26 32 17 13 11 1 1 59 24 203
2019 Visible minority 20 36 19 9 10 6 0 60 20 31
2019 Non-visible minority 17 30 23 18 10 2 0 48 29 163

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 43 6 9 5 2 0 80 14 46
2020 Non-visible minority 44 37 11 6 1 1 1 82 7 203

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 32 10 7 12 2 0 71 19 46
2020 Non-visible minority 40 36 14 9 1 1 1 77 10 203

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 22 22 7 5 2 0 66 12 45
2020 Non-visible minority 33 42 17 6 0 1 2 77 6 202

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 22 15 4 5 2 0 75 9 45
2020 Non-visible minority 52 30 11 2 0 2 2 86 3 203

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 26 2 2 2 4 0 93 5 46
2020 Non-visible minority 72 19 3 2 0 2 1 94 3 203

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 37 11 2 2 2 2 84 5 45
2020 Non-visible minority 46 41 5 4 1 3 0 90 5 203

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 26 11 8 5 0 0 76 13 45
2020 Non-visible minority 56 30 5 5 2 0 0 87 8 202

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 24 9 4 7 4 0 79 11 45
2020 Non-visible minority 66 22 4 4 1 2 0 91 5 203

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 30 15 14 16 9 0 51 33 13
2020 Non-visible minority 18 44 14 19 4 0 0 63 23 56

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 100 0 13
2020 Non-visible minority 100 0 56

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 32 29 7 25 0 0 39 32 13
2020 Non-visible minority 20 24 17 22 18 0 0 44 39 56
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 46
2020 Non-visible minority 5 95 202

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 46
2020 Non-visible minority 10 90 203
2019 Visible minority 11 89 31
2019 Non-visible minority 23 77 163

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 27 9 6 4 4 2 79 12 46
2020 Non-visible minority 58 28 6 2 1 3 2 90 3 202
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 30 28 0 42 58 46
2020 Non-visible minority 31 52 15 2 63 37 203

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 19
2020 Non-visible minority 34 66 63

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 15 15 27 16 0 11 34 49 19
2020 Non-visible minority 13 21 19 13 26 1 8 37 42 63

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 16 14 27 27 0 5 28 57 19
2020 Non-visible minority 12 12 12 24 35 0 4 25 62 63

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 21 9 9 12 2 6 68 22 46
2020 Non-visible minority 39 22 11 9 5 2 12 71 16 203
2019 Visible minority 42 4 19 16 9 0 10 51 27 31
2019 Non-visible minority 34 23 13 10 10 1 9 64 22 162
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